Podcasts about Televerde

Go to https://cozyearth.com and use code HUMANHR for 40% off their best-selling sheets, pajamas, towels, and more. And if you get a post-purchase survey? Let them know you heard about Cozy Earth right here.In this conversation, Traci Chernoff and Yolanda Slan delve into the critical topic of Diversity, Equity, and Inclusion (DE&I). Yolanda shares her personal journey and passion for DE&I, stemming from her experiences as a woman of color with a hidden disability. They discuss the misconceptions surrounding DE&I, the importance of understanding diversity in a global context, and the role of bias in hiring practices. Traci and Yolanda emphasize the need to view individuals as unique rather than as part of a group, clarifying the distinction between DE&I and affirmative action, and expanding the definition of DE&I to include various aspects of identity and experience. Their discussion explores the difference between equity and equality, using relatable analogies to illustrate their points. They also stress on the importance of advocating for oneself while also recognizing the meritocracy in hiring practices. This topic challenges the misconceptions surrounding DE&I initiatives and highlights the need for organizations to focus on genuine inclusivity rather than superficial quotas. Their dialogue is filled with humor and insight, making this episode both informative and enjoyable that you wouldn't want to miss it. Chapters00:00 Introduction to DE&I and Yolanda's Background02:20 Personal Journey and Passion for DE&I04:48 Understanding Diversity in Global Contexts06:44 Misconceptions About DE&I in Business10:48 The Role of Bias in DE&I12:50 Clarifying DE&I vs. Affirmative Action15:20 The Importance of Individuality in DE&I17:19 Expanding the Definition of DE&I18:27 Equity and Inclusion in Practice26:11 Finding the Right Image for DEI Conversations27:39 Understanding Equity vs. Equality30:00 Different Modes of Transportation: The Equity Analogy32:30 Mind Your Business: Advocating for Yourself34:51 Meritocracy in the Workplace37:50 Challenging DEI Practices for ImprovementWe hope you enjoyed this episode with Yolanda Slan. If you found our discussion insightful, we'd like you to take a moment to rate our podcast. Your feedback helps us grow and reach more listeners who are passionate about these topics. You can also leave a review and tell us what you loved or what you'd like to hear more of - we're all ears!Don't forget to rate, review, and subscribe! Plus, leave a comment if you're catching this episode on Spotify or YouTube.About Our Guest: Yolanda Slan is Televerde's Chief People Officer. She is an experienced human resources and employment leader with a record of success building and enhancing HR programs in both the private and non-profit sectors. She is passionate about diversity, equity, and inclusion (DEI), and she has a deep understanding of talent management strategies which has enabled her to create a positive impact in all of her past positions.Connect with Yolanda Slan here:LinkedIn: https://www.linkedin.com/company/televerde?goback=%2Ecps_1237136210503_1 Twitter: https://twitter.com/televerde Blog: http://www.televerde.com/blog/ Website: http://www.televerde.com/ Connect with Traci here: ⁠https://linktr.ee/HRTraci⁠Disclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

Respect is the foundation of effective leadership, strong organizational culture, and employee well-being. But what does respect truly mean, and how can leaders create an environment where employees feel valued and empowered? In this episode, Andrea interviews Kristie Rogers, Assistant Professor of Management at Marquette University and researcher on respect and identity at work. Kristie shares insights from her groundbreaking research, including her work with Televerde—a company employing incarcerated women in Arizona—to explore how respect impacts performance, retention, and personal growth. Join Andrea and Kristie for a deep dive into the concepts of owed respect (respect granted to all employees) and earned respect (respect based on individual contributions), and discover actionable ways to foster respect in any organization. Key Topics Discussed: Kristie's Path to Researching Respect: How her experience in sports broadcasting and her curiosity about workplace dynamics inspired her journey. The Importance of Respect: Why respect is the #1 desire among employees—and why so many people feel they aren't receiving it. Owed vs. Earned Respect: A simple framework for understanding and balancing these two forms of respect. Lessons from Televerde: How respect transformed the lives of incarcerated women, reduced recidivism, and improved workplace outcomes. Practical Applications: How leaders can recognize their own blind spots and cultivate respect to boost employee engagement and performance. Respect and Voice: The connection between respect and an employee's willingness to speak up and contribute ideas. Episode Links: Harvard Business Review Article: Do Your Employees Feel Respected? by Kristie Rogers Learn More About Televerde: Televerde Website Episode Transcript: Available at voiceofinfluence.net/336 Read the show notes here:   https://www.voiceofinfluence.net/337 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact

Michelle Cirocco, CEO of the Televerde Foundation and Chief Impact Officer at Televerde, is a driving force in transformative leadership. In this episode, Michelle shares with host Lee Scott her transformative leadership philosophy - empowering team members with the tools and resources they need to run their own "business." This insightful conversation dives into Michelle's incredible journey from overcoming personal adversity and imprisonment to contributing significantly to the success of Televerde—a company renowned for offering jobs and training to women in prison through its impactful foundation. Michelle discusses the Televerde Foundation's initiatives, which have resulted in an impressive track record: low recidivism rates and high employment rates among formerly incarcerated women. This episode highlights the societal implications of incarceration, the need for better reintegration systems, and the economic benefits of tapping into this often overlooked talent pool. Key topics include overcoming imposter syndrome, leadership evolution, the importance of meaningful connections, and fostering a culture of trust and respect. Michelle's emphasis on business growth and raising awareness, as well as her journey in Televerde over the past 25 years, serves as an inspiring case study in leveraging personal experiences for greater societal impact. Additional Resources   Connect with Lee on LinkedIn  Learn more about Unleashing Leaders  Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Connect with Michelle Cirocco on LinkedIn Televerde  Televerde Foundation  

When someone goes to prison, it doesn't mean they are at the end of their options…it can be a new beginning. That's the message our guest Michelle Cirocco and her company Televerde are trying to spread and the mission they live. Michelle should know, she lived it. About 25 years ago, Michelle Cirocco, made some “misplaced entrepreneurial” choices that led to her own incarceration. Now she's helping to educate, train and prepare female prisoners for life after release. It's not easy. As we'll learn, the pipeline between prison and the workforce is full of roadblocks and deadends.  Michelle will share what she's doing to knock down those roadblocks and why this mission is so important.

Kellie Walenciak, the Global Head of Marketing and Communications for Televerde, is sharing the story of how the company was founded in an Arizona women's prison to provide job training and employment opportunities for incarcerated individuals. Televerde's unique approach has resulted in a remarkable 5.4% recidivism rate, far below the national average, and has helped countless women and their families break the cycle of incarceration. In this episode, learn about Televerde's commitment to second chances and how they empower those who have faced adversity. "Diversity Beyond the Checkbox" is presented by The Diversity Movement and hosted by Inc 200 Female Founders award winner, Jackie Ferguson.  Check out exclusive bonus content on BeyondtheCheckbox.com! This show is proud to be a part of The Living Corporate Network and to be produced by Earfluence.

“Am I here to please everybody or am I here to make things better?” This question drove our guest today, Lauren Bailey, to start her passion project #GirlsClub and lays at the foundation of her life's work in sales. Lauren is the Founder of Factor 8, The Sales Bar, and #Girls Club, and she's on a mission to help more people feel more successful at work. She's helping entry level salespeople conquer cold call confidence and preparing women for sales leadership positions in front-line management. After spending nearly 20 years launching and leading Inside sales organizations around the world, she started Factor 8 to help solve the problems she kept seeing: sales rep and sales managers woefully unprepared to sell over the phone. In this episode we discuss the pitfalls of inside sales, mentoring young salespeople and her work with Televerde, an organization that helps accelerate sales growth in companies AND helps prepare incarcerated women for their transition back to society. Lauren is bold, badass and driven to help women find their seat in the boardroom. About Today's Guest Lauren Bailey on LinkedIn  Factor 8  We Are Girls Club

Transitioning from incarceration to corporate leadership, Michelle Cirocco has forged a unique and impactful career trajectory, demonstrating the transformative power of meaningful employment. As the CEO of Televerde Foundation, Michelle actively champions the cause of providing employment, training, and educational opportunities to incarcerated women as a gateway to successful reentry into society. In her conversation with host Traci Austin, Michelle sheds light on the importance of offering individuals with criminal records the prospect of a second chance, mirrored through her personal journey and the significant work of Televerde. Additional Resources: Connect with Traci on LinkedIn Learn about Elevated Talent Consulting Connect with Michelle on LinkedIn Learn about Televerde Foundation  Follow PeopleForward Network on LinkedIn  Learn more about PeopleForward Network

Kellie is responsible for developing and executing the Televerde marketing strategy and brand image. Previously, Kellie spent 14 years at Avaya, where she served as global head of Employee Engagement and an executive communications partner to the CMO, head of HR, and General Counsel. Before Avaya, Kellie held marketing and communications roles at Prudential Financial and PSEG Energy Technologies. With a communications career spanning over two decades, Kellie has honed a keen sense of ambiguity, contradiction, and subtlety. She's a staunch grammar aficionado with a penchant for the red pen—a trait celebrated by her colleagues but often lamented by her closest friends and family. Kellie gives back to her community by volunteering for the Televerde Foundation and Farm Sanctuary in Watkins Glen, New York. Outside of work, Kellie cherishes moments with her husband Matt and their three children. Connect with Kellie: https://televerde.com/   https://www.linkedin.com/in/kellie-walenciak-99682a28/

Kellie Walenciak wants you to start thinking about how you craft your messaging, both internally and externally. Having served as Head of Internal Communications at Avaya and now Head of Communications at Televerde, Kellie knows that it's easy to fall into the trap of making the same tired messaging and not thinking about the human on the other side of the message. Bryan talks to Kellie about messaging internally and externally, why the Televerde second-chance model works, and how Televerde is furthering its mission to help stigmatized groups. ____ CONNECT with us at: Website: https://leadtail.com/ Leadtail TV: https://www.leadtailtv.com/ LinkedIn: https://www.linkedin.com/company/lead... Twitter: https://twitter.com/leadtail Facebook: https://www.facebook.com/Leadtail/ Instagram: https://www.instagram.com/leadtail/

Imagine if you were defined by the worst mistake you made for the rest of your life And denied of opportunity, growth and personal success at every turn. That's how it is today for more than 200,000 incarcerated women in the United States. They, like all of us, made a mistake. Only their lapse in judgment came with a different consequence. Televerde has a unique business model. They create opportunities for incarcerated women to train for and then work in CX jobs. They help incarcerated women transition back into society by allowing them to transfer into a Televerde center as their sentence is completed. Michelle Cirocco is the Chief Impact Officer at Televerde and CEO of the Televerde Foundation - based in Phoenix, Arizona. She talked to Peter Ryan about how Televerde has taken an unusual approach to locating new talent - an approach that gives people a chance to rebuild their life. It's great for the individuals that get a chance to train and be employed again, but it's also great for clients of Televerde as they can access a pool of highly motivated talent - just as it is getting harder and harder to locate and hire people. https://www.linkedin.com/in/michellecirocco/ http://www.televerdefoundation.org/ https://televerde.com/about/our-model/

“I went from the product being a piece of software to the product being my employee base,” says newly appointed Televerde CEO, Chris McGugan. “And that is the beautiful thing about it.” In this podcast, readers and listeners may have known McGugan from previous high-ranking roles over at Avaya, a major contact center solution provider. Within the last month, McGugan has taken the key leadership post in a company that is on the other side of that technology world, in running an outbound customer outreach operation. Televerde develops leads and can also close sales on behalf of clients. One of the things that makes the company unique is the workforce. 70% of Televerde's workforce is incarcerated. The company hires women who are incarcerated, offering people a fresh opportunity in sales. In this podcast we learn how Televerde stresses a development process in contrast to a washing out process in some other sales organizations. The firm delivers a ready workforce that has been previously overlooked, and we learn that employees can matriculate to jobs in the firms that have worked for, under contract for Televerde. Visit https://televerde.com/

Kellie Walenciak, Head of Global Marketing & Communications at Televerde, talks with Jeremy about fusing your content marketing strategy with your company's mission.Highlights:How including your purpose in your marketing strategy can lead to unique contentWhy showing your purpose through content can improve business outcomesBalancing strong purpose with your business proposition when creating contentLearn more about TeleverdeConnect with Kellie on LinkedInMemorable Quotes:" We wanna know that the work we're doing has meaning. We want it in our personal lives, but I think to an increasing degree, we're seeing it in people wanting to have that as consumers as well.""So when companies are talking about purpose, we're kind of coming in as a partner and helping them build that kind of purpose driven partner ecosystem that's so important because companies are being looked at very differently.""It's always that leading with what it is we do and how we can drive business results and how we deliver exceptional services. And also we have this incredible team that's working with you, becoming an extension of your sales and marketing team. And by the way, you are helping them change their lives."The B2B Content Show is produced by Connversa, a podcast production agency helping B2B brands connecting with prospects, generates TONS of content, and grow revenue. Learn more at connversa.com

Michelle Cirocco is the Executive Director, President, and Chief Impact Officer of Televerde Foundation, a company whose goal is to provide jobs, training, and education to women in prison to give them the skills they need to move forward once they're out. Over 4,000 women have gone through Televerde's program and transitioned back into their communities with exceptional results. Michelle is one such example. When she was sentenced to seven years in jail she had two kids and knew she needed to change. Televerde gave her the chance. In this episode, Michelle shares how Televerde changed her life and discusses what other businesses can do to help move people forward, together. Book Recommendation: Change or Die by Alan Deutschman Additional Resources: More on Televerde Foundation: https://televerdefoundation.org/ Televerde Foundation Impact Video :https://youtu.be/NtJu6gATiUE Schedule your Motivosity Demo ($25 on us!): motivosity.com/pfn Learn more about the PeopleForward Network: www.peopleforwardnetwork.com

Welcome to the Online Hustlers Podcast! Join Esteban Andrade and his guest, Xavier Major, as they discuss the plug-and-play systems to start from scratch and scale up. Xavier is the CEO of The Wholesale Connection. He provides things that real estate investors and wholesalers need to automate, delegate, and eliminate for them to grow their businesses. There's a lot to unpack here, so stay tuned and enjoy the show! And here's what to look forward to in today's episode: How Xavier helps wholesalers implement a system The gap in marketing and sales Xavier's background in marketing Choosing the type of marketing to focus on Software used for the operating system And much more! ~ About Xavier Major: Xavier Major is the CEO of The Wholesale Connection. He also heads the demand generation efforts at Televerde. Xavier is also a marketing adviser to a handful of companies on topics from lead generation to digital advertising. ~ You can find Xavier Major on... Website: https://www.thewholesaleconnection.com/ Linkedin: https://www.linkedin.com/in/xaviermajor/ Facebook: https://www.facebook.com/thexaviermajor/ Instagram: https://www.instagram.com/xavier_major/ Connect with Esteban Andrade! Company Website: https://www.heselmedia.com/ Personal Website: https://www.estebanandrade.com/ LinkedIn: https://www.linkedin.com/in/estenick/ Instagram: https://www.instagram.com/estenick --- Send in a voice message: https://anchor.fm/estebanandrade/message

We knew going into it, that this show was going to be impactful, and it was exactly that. Both Brad and Michelle have amazing backgrounds that have led them to where they are today. When you listen to the podcast, be ready to pull out a map to track Brad's amazing background and upbringing, and then you'll be astonished to hear the longevity and growth that Michelle has had with Televerde. These two have the passion for supporting the growth of purpose driven companies in two areas that overlap through the entire conversation. The topics of mental health programs and supporting the growth opportunities for incarcerated women were the strong threads through the conversation. While talking about growing a purpose driven business it is important to also mention the importance of profit at that level as well. People, purpose, and profit can all thrive and grow at the same strong level. This is a principle that both Michelle and Kindra are familiar with through their work and alignment with Conscious Capitalism. This podcast is a great one for leaders to listen to. It is important to hear and understand the need for mental health programs to support employees. This is not a new topic but a topic that companies are not familiar with talking about, and they need to get over it. When it comes to the topic of diversity and inclusion, then the conversation of hiring previously incarcerated men and women in the workplace should be part of the conversation or companies are not truly hiring in a fully inclusive manner. This conversation was deep, honest, passionate, eye opening, and important to share. In the words of Brad's amazing late mother, “ The well being of everyone is dependent on the well being of everyone.” Culture Mindful is a workforce culture nurture and growth mindset coaching platform. Their future of work digital platform is designed upon proven methods to boost workforce performance, mental well-being, build team resiliency and nurture inspired teams. Brad Kewalramani is the Founder of Culture Mindful. He has a professional background in Talent, Culture & Employee Experience. He spent the first decade of his career in the recruitment and staffing agency space, was then headhunted for a leadership role in the home owner association management space, and most recently moved in to the space of office coffee services because he was fascinated to learn that companies justify the spend of money on coffee and snacks for culture. He is now on a mission to assist organizations cultivate culture mindful workplaces that supports performance and mental well-being. Connect with Brad on LinkedIn and follow Culture Mindful on Instagram. Michelle Cirocco is Chief Social Responsibility Officer for Televerde and the Executive Director of Televerde Foundation. She joined Televerde in 1999 and has held several leadership positions including Chief Marketing Officer. Michelle was recently named one of the World-Changing Women in Conscious Business by Conscious Company magazine. Her journey of transformation was also featured by Forbes in a two-part interview. Michelle is a strong customer champion with a tireless commitment to using business as a force for good. Michelle earned her MBA from Arizona State University where she also serves as an Advisory Board Member for the Center for Services Leadership. She holds multiple certifications from SiriusDecisions. Michelle is an avid TED fan and organized and hosted TEDxPerryvilleCorrectional, the first TEDx to be held in an Arizona prison. The event looked behind the curtain of incarceration to show the potential that exists in providing second chances. Michelle dedicates a significant amount of her free time giving back to her local community by volunteering for the Phoenix Rescue Mission and Athena International. She is a member of the National Association of Female Executives and MBA Women International. Connect with Michelle on LinkedIn and Twitter, and follow Televerde on LinkedIn, Facebook, Twitter and Instagram and the Televerde Foundation on LinkedIn, Facebook, Twitter and Instagram.

We're going B2B (back to Boston) for Season 5, Episode 7 of the #B2BMX podcast! Today, you're getting exclusive access to #B2BSMX's CMO Panel, where a series of industry hard-hitters provided actionable insights into achieving C-suite status, including the obstacles they encountered and how they overcame them.Led by Sangram Vajre, the panelists — Shawn Herring, Head of Marketing for PandaDoc; Deanna Ransom, Head of Marketing at Senzing and former CMO of Televerde; and Gaurav Bhatia, CMO at PenFed Credit Union — discussed everything from their journeys to their current roles to the best ways of establishing respect amongst colleagues. Specifically, the panel touches upon:  How to break through VP- and Director-level roles to hit the C-suite;  The qualities attributed to “good” and “bad” CMOs; The importance of being flexible and holding open conversations about your goals; How to build credibility without becoming a “yes person” to get to your desired outcome; and Much more! Plus, as an added bonus, #B2BMX podcast listeners can receive 50% off their ticket to the in-person B2BMX event in February by using the code B2BMXPOD to register now.RELATED LINKS·       Register for the B2B Marketing Exchange in Scottsdale, Ariz.·       Listen to Season 5, Episode 6

We've all been given a second chance at some point in our lives. But, workplaces aren't always so forgiving. Televerde is looking to change that — attracting, training, and developing previously incarcerated women for the workforce. Deanna Ransom, Head Of Global Marketing at Senzing, Inc., discusses how Televerde is helping give women cutting-edge work experience and why more companies should emulate the strategy.What you'll hear:Televerde's training & employment strategy explainedRemoving the stigma of incarcerationCreating diversity in the workforceUsing marketing to create brand authenticityThis is a #FlipMyFunnel podcast. Check us out on Apple Podcasts, Spotify, or here.Listening on a desktop & can't see the links? Just search for Flip My Funnel in your favorite podcast player.

"That's step one is you have to build that partnership. And hopefully now that the iron is hot,  strike it. If you have been supporting your business and organization through this pandemic,  how do you take advantage of that and make sure that now your voice is in the room. Make sure that now you're using your voice and you're saying some of these things. I think HR has a unique perspective to your point--we don't cause a lot of these issues, but we help solve a lot of these issues." Julie Salomone, VP of Global Human Resources, Televerde   We're Only Human -- Episode 126   In all the factors that wrap into what a company does, the people are the key enablers, doers, and makers. And HR is the keeper of the people.  In this heartfelt episode, Julie Salomone of Televerde and host Ben Eubanks discuss how HR can step up and drive success for all initiatives, both talent-oriented and not. Julie talks about what inspires her as an HR leader and offers a clear call to action for today's talent professionals to step up and lead during challenging times.    Resources:  Connect with Julie: https://www.linkedin.com/in/julie-salomone-mahr-phr-3096212/  Learn more about Televerde and their unique approach to talent: https://televerde.com/who-we-are/model/  See our show archives, sign up for free updates, and more: http://lhra.io/podcast 

Michelle Cirocco has been a key executive at Televerde for many years. Currently, she's the chief social responsibility officer. At Televerde, that's not a fluff title. Televerde's mission is social responsibility, in the form of providing great customer value by employing highly committed, dedicated, motivated people as outsourced lead gen, sales, and marketing experts. When you hire a superior class of BDR or SDR, you deliver better business results...and oh, yeah: you build careers for people who really appreciate them. What a virtuous cycle! Thanks, Michelle. Learn more about your ad choices. Visit megaphone.fm/adchoices

Catherine is joined by Michelle Cirocco, Executive Director of the Televerde Foundation. Michelle tells her remarkable story of having gone to prison, the process of self-transformation, and finding success at Televerde, a marketing and sales company giving incarcerated women opportunities to succeed after their release.

In this first episode of DEI-logue: Conversations on Diversity, Equity and Inclusion, our guest is Deanna Ransom, Chief Marketing Officer at Televerde. John Brewer, Program Director of the Conference Board’s Diversity & Inclusion Conference and Deanna Ransom discuss Televerde’s work employing incarcerated women, and Deanna shares her experiences of the last year - the impact of Covid-19 and her thoughts on the increased discussion of race in the aftermath of the killing of George Floyd. She shares her work experiences as a Black woman and an overview of her recent Forbes article “Three Ways Business Can Empower Black Families”. Throughout the conversation Deanna demonstrates her commitment to equity in the workplace and the need to create cultures where everyone feels they belong. This aligns with Televerde’s mission to equip the women it employs to make a positive contribution at work and in society once they are released - the ability to contribute being a cornerstone of true belonging. Deanna will be participating in a panel on how we can learn to appreciate our differences and create common ground at work at our upcoming Diversity, Equity and Inclusion Conference on May 24-26, 2021

Chris Daniels As the pandemic swept across world, many companies pulled in the oars. Filling the sales pipeline was deprioritized. Chris Daniels, Chief Revenue Officer for Televerde discusses a changed world and a changed landscape for lead development. “The age of the generic selling is over,” says Daniels. In this podcast, Daniels offers a broad overview of the changes that are occurring to the process of building a sales pipeline, technological, process and connect. A big message is the idea of offering useful, needed, and even invited information by perhaps shifting the relationship from salesperson/client to advisor/client. In Glen Gary Glenn Ross, the sales team is urged to be Always Be Closing. Now, Daniels suggests it might be Always Be Consulting. Visit www.televerde.com

Spain is a serial entrepreneur who has founded or co-founded four Web-enabled companies that transformed their industries. Presently he is the CEO of First Stop Health an online and on-call telemedicine and advocacy service used by employers and their employees. Co-founder and long-time chairman and CEO of Hoover's, Inc., Spain led the company from a small book publisher in 1992 to a profitable, publicly traded online business information services company with $31 million in revenue in 2001 with a sale to D&B in 2003 for $119 million. Spain was also the founder, chairman and CEO of HighBeam Research, which he started in 2002 and sold to Cengage Learning in December, 2008. He also co-founded and is CEO of Newser, a news curation and summarization service with an audience of seven million readers each month. Spain serves as a board member of Owler a Silicon Valley-based company information service that is using crowd sourcing to revolutionize data collection, quality and delivery. He is also on the Board of a Chicago-based Occasion, an event scheduling platform for smaller merchants. Spain also serves on the Board of Community Health, the largest free clinic in the U.S. Chicago. He is also a member of the Board of Governors of Opportunity International, the largest and best capitalized micro-lender in the world. Spain serves on the advisory boards of several technology startup companies. Past board positions include service at Televerde a rapidly growing, socially responsible marketing services company, SmartAnalyst, a research company that serves the pharma industry and GuideStar, the largest and most trusted database of information on the not-for-profit sector. Spain has worked in the technology industry since 1979 and has a bachelor's degree from the University of Chicago and a law degree from Boston University. He splits his time between the Chicago and Austin, TX areas. Patrick Spain, Serial Entrepreneur | Making It Real Podcast with Jan Brinckmann | Episode #13 00:00 When did you decide to co-found a company? 02:04 How did you approach starting your first business? 02:58 Leaving behind a nice salary for your startup 05:14 Democratizing information as a business model 07:40 How could you get into volume distribution? 09:34 How important was market timing for Hoovers.com? 10:38 What would have been your plan B if Hoovers.com didn't work out? 12:25 Is there a common scheme you're looking for when founding a company? 15:19 Intuition vs validation before making large purchases for your business 16:22 After selling two companies, how did you decide on your new venture? 19:10 Core lessons learned in a declining market 21:02 Would you advise founders to only go into high-growth markets? 24:04 How do get started when trying to fix fundamental market issues 26:58 How important is it to have at least one co-founder with deep domain knowledge? 28:28 Starting First Stop Health 30:18 Putting components together instead of building everything from scratch 32:18 Building a sales team as a company who made it to the INC 500 list twice in a row 36:10 Is there a guiding concept to decide things as an entrepreneur? 38:51 Being a very active business angel, what are the common mistakes you're seeing? 42:40 First Stop Health is your fourth venture - what keeps you going?

In this episode of the INSPIRE 20 podcast we hear from Morag Lucey, the CEO of Televerde. Televerde, a global demand generation organisation, provides sales training, education, and jobs for incarcerated women while they're in prison and after they're released, helping them find their voices and reach their human potential. She talks about Televerde's mission to embrace intentional hiring practices and provide career development opportunities to people who otherwise have limited prospects for sustainable employment. Lucey also offers some advice for leaders when it comes to driving inclusion and diversity in their organization, as well as in society as a whole.

In this episode of the SalesStar Podcast we had Morag Lucey, CEO at Televerde a company that helps global B2B organizations generate demand and accelerate sales with strategic data solutions, marketing technology and sales professionals backed by a unique model! Morag shared a few thoughts on Televerde's journey while talking about filling the missing pieces in diversity and inclusion in the tech marketplace. Key topics covered: Diversity and Inclusion in Tech today: importance and best practices How HR leaders can use initiatives to benefit communities more Televerde's adjustment to the new normal Sales and marketing / business tips for today's new normal

Within this podcast episode, Kristina Jaramillo and Eric Gruber have a conversation with Deanna Ransom (Global Head of Marketing & Marketing Services for Televerde) on how marketing organizations need to be held accountable for driving revenue and business objectives. You will learn:1. The internal "business" conversations and the reframes on how marketing should impact EBITDA that need to happen for marketing to earn its position at the table.2. How marketing should not be supporting sales and instead partnering with sales and customer success teams to drive customer acquisition, retention, and expansion.3. Where disconnects between sales, marketing, and revenue generation exist and how we need to reboot the marketing organization, so marketing is accountable for revenue.4. The role marketing can play in helping sales and customer success teams shape and re-shape buying behavior, so larger deals can be won, revenue can be protected, and accounts can be penetrated.5. How marketing needs to shift their focus from measuring activity to measuring sales cycle velocity, deal size growth, retention rates, lifetime value, margin growth, and other KPIs related to revenue and profitability.After you listen to this podcast, sign up for our new educational series - Reboot Fridays - where we will have a panel that is focused on rebooting marketing planning and measurement. Register for the series at: http://stopthesalesdrop.com/fridayreboot

Originally released on October 18, 2020, Episode 6 of 10 Things You Should Know About Stakeholder Capitalism tells the story of Christin Swansinger, one of an estimated 17 million Americans that has been sent to prison. Christin got out and like ⅔ of people who are released from prison, she reoffended and was sent back in.That's when Christin met Televerde, a call center that operates inside of several prisons in the U.S. that provide excellent service to their customers while helping inmates to establish a foundation that will set them up for success after their release.In 2019, the Conscious Capitalism Annual Conference came to Phoenix and Amanda and Nathan collaborated on a mainstage presentation that would use the power of storytelling to help the audience understand Televerde, and through it, one of the most harmful systems of descrimination that is hiding in plain sight in the vast majority of companies: The Box.Here are the stories in the order they were told on stage that night. Each one received a standing ovation.https://youtu.be/mfeFqF1Ft98 https://youtu.be/2lgwqnYScHI https://youtu.be/yCQypiV4B9o https://youtu.be/quSp1D70rx0 https://youtu.be/oGYWA7Z9wHQ This is just one example of the ways in which businesses are complicit in systemic discrimination, and of the opportunity and the power businesses have to counter, and even dismantle those same systems.If you liked the music we featured in this episode, you can find more of that here:Mr. Moo ØHNØKH△N Young Oceans

This week, we are joined by COO of Televerde and trusted leader, Toby Parrish. Mr. Parrish is not only a good friend and a good man, but also a good leader, responsible for all operational aspects and has served multiple well known clients. His success continues as he raises strong leaders in this company. Today, he brings tips on sales and marketing and how to serve people while doing it. Check out Televerde: https://televerde.com/ Follow Us: @bossladyduo @the.ellie.way @jessicakim75 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/bosschats/support

A famous Greek philosopher once said, “The only constant is change.”  But most of us aren’t huge fans of change. We get upset when the grocery store changes their layout, or when our favorite app gets redesigned and we have to learn our way around it all over again.  As a business leader, you’ve got the unique responsibility to help your organization navigate change, and never has that been more true than during the current COVID-19 pandemic.  It seems like every aspect of life is changing every second right now.  So how do you embrace change? How do you set your company culture up in such a way where change isn’t feared, but viewed as an opportunity for growth and development?  On this episode of the CFO Weekly podcast, we talked with Jill Barnard, CFO at Televerde about  -Managing for change,  -How her company went fully remote within 24 hours  -Why so many companies stick their heads in the sand and wait for the challenges to pass by.  For more interviews from the CFO Weekly podcast, check us out on Apple or Spotify or your favorite podcast player! Presented by Personiv

A famous Greek philosopher once said, “The only constant is change.”  But most of us aren't huge fans of change. We get upset when the grocery store changes their layout, or when our favorite app gets redesigned and we have to learn our way around it all over again.  As a business leader, you've got the unique responsibility to help your organization navigate change, and never has that been more true than during the current COVID-19 pandemic.  It seems like every aspect of life is changing every second right now.  So how do you embrace change? How do you set your company culture up in such a way where change isn't feared, but viewed as an opportunity for growth and development?  On this episode of the CFO Weekly podcast, we talked with Jill Barnard, CFO at Televerde about  -Managing for change,  -How her company went fully remote within 24 hours  -Why so many companies stick their heads in the sand and wait for the challenges to pass by.  For more interviews from the CFO Weekly podcast, check us out on Apple or Spotify or your favorite podcast player! Presented by Personiv

Toby Parrish, Chief Operating Officer of Televerde describes it as “…humanity at the forefront of business”. The company that specializes in giving people who are incarcerated a second chance by establishing contact centers for major brands, inside prison walls, knew that they would have to pivot, plan and train, in order to survive the coming storm. Weeks before shutdown and lockdown orders went into effect, Televerde began to build a companywide plan to enable itself, its employees, its workforce and its customers to stay in business. According to Parrish, a number of their clients found themselves as critical parts of supply and services resources the public was turning to. This podcast describes how one company got prepared by making team members involved and informed. We learn how people stepped up, and how fear can be fought with information and participation. We also learn how the technologies being deployed will revolutionize business and daily life, in addition to redefining the contact center. Visit www.televerde.com

How can corporate American help reduce the negative effects of mass incarceration while also increasing profits? Michelle Cirocco shares the answer to that question and more. The post Episode 68: Michelle Cirocco of Televerde appeared first on Taking Care in Business.

Michelle Cirocco, Chief Social Responsibility Officer at Televerde, joins the program to discuss the work that her company does helping women in prison learn valuable business skills, while also helping businesses accelerate their sales pipeline. Michelle shares her powerful diversity story, including how she ended up in prison, and how she turned her life around. Discover the business and social justice case for fair chance hiring, and some surprising statistics about fair chance talent.

It's not good enough to make the 'empathy case' for diversity in the workplace, you have to make a 'business case.' That's what our guest today, Jennifer Brown, sets out to do in every meeting, keynote and presentation she gives.  A more inclusive work environment is less stressful, more productive, better equipped to make big decisions and ultimately more profitable. So why are small, medium and large businesses still struggling to throw away bias and include more diverse voices? Where is the gap between leadership that wants to hire a more diverse workforce and finding the people to fill those positions? We'll find that out, plus, what you can do to help yourself or someone that is being marginalized in the workplace.  Jennifer is a dangerous as hell, power-woman ready to fight bias and dish out diversity. You've been warned! About Today’s Guest Jennifer Brown is a leading diversity and inclusion expert, dynamic keynote speaker, best-selling author, award-winning entrepreneur and host of The Will To Change podcast, which uncovers true stories of diversity and inclusion. As the founder, president and CEO of Jennifer Brown Consulting, Jennifer’s workplace strategies have been employed by some of the world’s top Fortune 500 companies and nonprofits—including Walmart, Microsoft, Starbucks, Toyota Financial Services, T-Mobile, and many others— to help employees bring their full selves to work and feel Welcomed, Valued, Respected and Heard℠ Today’s episode is brought to you by DermaVogue. Click here to learn more about how they provide the most effective, flawless solutions to any skincare or cosmetic need. On today’s podcast... 5:58 - Jennifer Brown is a dangerous as hell power woman and loving it 10:24 - How coming out to her parents at 22 influenced her work with diversity and inclusion 13:35 - The challenges of leading a company away from layered stigmas and bias 18:30 - Silence speaks volumes 22:00 - From unaware to aware to active to advocate 26:11 - What to do about toxic workplace whether you're being marginalized or not. 32:06 - Equity begins in the recruitment stage 37:30 - The business case for diversity 41:20 - It feels so good to be wanted and needed 47:00 - The bias and marginalization that we still don't want to talk about. 51:36 - Go back and listen to our episode on Televerde with Michelle Cirocco.  55:52 - Bringing your full self Join our exclusive fan community, Warner World, for more Gina, Rachel and Women Your Mother Warned You About More about Gina Gina Trimarco is CEO/Founder of Pivot10 Results (training and strategy company) and Carolina Improv Company (comedy club and school). She has 25+ years of experience in marketing, sales, operations and people training. Gina combines street smarts and improv comedy skills with her experience in the corporate and entrepreneurial worlds, which sets her apart from her competition. A true Chicago city girl, her much older father trained her in sales starting at the age of 10, working in flea markets.  More about Rachel Rachel Pitts is a Mom, Realtor, Author, and Creator of The Closing Curve, a new real estate software focused on enhancing the buyer experience. With a background in show business, her motto is: Entertain. Inform. Inspire. Find Rachel on social media as RachelonRealEstate, at www.rachelonrealestate.com and www.theclosingcurve.com and pick up her book, The Gift of Wreckage on Amazon More about Keith Walters As Managing Principal of Walters Dev Group, LLC, Keith currently assists companies via board and advisory roles. Keith has spent more than 30 years using a strong entrepreneurial focus to lead, advise and grow very successful businesses. His focus on operational excellence brings stability into organizations he leads and guides. Through a unique management system focused on company growth and strong culture development Keith helps build businesses that are true talent magnets. Women Your Mother Warned You About™ is part of the Sell or Die Podcast Network. Check out these other amazing Sell or Die podcasts.  Sell or Die with Jeffrey Gitomer and Jen Gluckow The Why and The Buy Get Attitude Podcast with Glenn Bill The Hidden Stories Podcast Street Smarts with Harvey Mackay Selling with Soul Wheelbarrow Profits

You probably hear a lot of buzz about diversity and inclusion. But for many years, our D&I conversation has largely ignored one disempowered population: people with a criminal record. We interview Michelle Cirocco, chief responsibility officer at Televerde, about how we can all give people a second chance and create new opportunities for everyone.

"Am I here to please everybody or am I here to make things better?" This question drove our guest today, Lauren Bailey, to start her passion project #GirlsClub and lays at the foundation of her life's work in sales. Lauren is the Founder of Factor 8, The Sales Bar, and #Girls Club, and she’s on a mission to help more people feel more successful at work. She's helping entry level salespeople conquer cold call confidence and preparing women for sales leadership positions in front-line management. After spending nearly 20 years launching and leading Inside sales organizations around the world, she started Factor 8 to help solve the problems she kept seeing: sales rep and sales managers woefully unprepared to sell over the phone. In this episode we discuss the pitfalls of inside sales, mentoring young salespeople and her work with Televerde, an orginzation that helps accelerate sales growth in companies AND helps prepare incarcerated women for their transition back to society. Lauren is bold, badass and driven to help women find their seat in the boardroom. About Today’s Guest https://www.linkedin.com/in/insidesalesadvisor/ https://factor8.com/ www.WeAreGirlsClub.com Today’s episode is brought to you by DermaVogue. Click here to learn more about how they provide the most effective, flawless solutions to any skincare or cosmetic need. On today’s podcast... 5:28 - People in prison love Gina 8:18 - Televerde helps accelerate sales and helps women in prison prepare themselves for the outside world 12:46 - Gina's experience with Televerde was both scary and amazing 17:50 - How nerves can unveil our authenticity 19:32 - Status Tip Offs from Flip the Script by Oren Klaff 28:55 - How Lauren's company Factor 8 works with Televerde and other inside sales teams to help young sales people gain confidence on the phone 31:49 - The premature pitch problem, it happens to everyone! 34:43 - How to get a quick call back 38:55 - Lead with a simple question 41:32 - Why the sharp drop in trust of salespeople, and retention of inside sales reps? 51:00 - Lauren starts #GirlsClub because she was tired of being asked this question. 58:27 - Sexy is confident Join our exclusive fan community, Warner World, for more Gina, Rachel and Women Your Mother Warned You About More about Gina Gina Trimarco is CEO/Founder of Pivot10 Results (training and strategy company) and Carolina Improv Company (comedy club and school). She has 25+ years of experience in marketing, sales, operations and people training. Gina combines street smarts and improv comedy skills with her experience in the corporate and entrepreneurial worlds, which sets her apart from her competition. A true Chicago city girl, her much older father trained her in sales starting at the age of 10, working in flea markets.  More about Rachel Rachel Pitts is a Mom, Realtor, Author, and Creator of The Closing Curve, a new real estate software focused on enhancing the buyer experience. With a background in show business, her motto is: Entertain. Inform. Inspire. Find Rachel on social media as RachelonRealEstate, at www.rachelonrealestate.com and www.theclosingcurve.com and pick up her book, The Gift of Wreckage on Amazon More about Keith Walters As Managing Principal of Walters Dev Group, LLC, Keith currently assists companies via board and advisory roles. Keith has spent more than 30 years using a strong entrepreneurial focus to lead, advise and grow very successful businesses. His focus on operational excellence brings stability into organizations he leads and guides. Through a unique management system focused on company growth and strong culture development Keith helps build businesses that are true talent magnets. Women Your Mother Warned You About™ is part of the Sell or Die Podcast Network. Check out these other amazing Sell or Die podcasts.  Sell or Die with Jeffrey Gitomer and Jen Gluckow The Why and The Buy Get Attitude Podcast with Glenn Bill The Hidden Stories Podcast Street Smarts with Harvey Mackay Selling with Soul Wheelbarrow Profits

Michelle Cirocco, Chief Responsibility Officer at Televerde, joins VIP's Casey Hasten in a discussion about the company's work to provide sales training, education and jobs for incarcerated women both while imprisoned and after they are released. She shares her passion for helping incarcerated women find their voice and reach their human potential. We also discuss the "Ban the Box" movement - a movement that aims to improve the hiring process by removing the “have you ever been convicted” box from job applications.About the Guest:Televerde: https://televerde.com/Ban the Box Campaign: https://bantheboxcampaign.org/About The We Are VIP Podcast:This podcast is brought to you by VIP to add value to your job or candidate search. Each week, we'll bring you helpful tips and insights from leading professionals to help candidates land their dream jobs and help employers find better talent. Hosted by:Casey Hasten, Director of Recruiting at VIPAbout VIP:We utilize a holistic approach to support your strategic initiatives in accounting and finance. From recruiting and strategic staffing, to project management consulting, our service model offers a comprehensive solution that allows for flexibility as you navigate transformation and growth within your organization.Connect:LinkedIn: https://www.linkedin.com/company/270216/Facebook: https://www.facebook.com/WeAreVIPCompanyJob Openings and Services: https://wearevip.com

[0:50] Demand generation and sales acceleration, "but it's the way that we do it that is the most exciting part...employing 425 women in prison"[2:30] 2.3m in prison in the United States, 700,000 released each year, 83% will return to prison within 9 years, 76% will be unemployed after a year and the #1 predictor of recidivism is joblessness[4:20] The formation of the Televerde model - over 25 years, 3,000 have worked there so far while less than 7% have gone back to prison[7:30] The hiring process at Televerde (getting a GED, typing test, interviews), the onboarding process (akin to a mini MBA, even accredited by the local community college)[11:45] Starting a 501c3 nonprofit to helping employees transition out of prison - financial planning, health and wellness, resume writing, interview skills, job placement, mentoring, coaching(Learn more about Arouet at https://arouetfoundation.org/about-us/)[13:30] 40% of the 200 employees at the corporate office and 30% of the leadership team started their career in prison[14:45] Some companies use Televerde as a workforce development pipeline - for one client, 4 of their top 10 salespeople started at Televerde[16:30] Clients include Microsoft, SAP, Adobe, Honeywell - not just about the social mission, but also about results - $8B in revenue for clients over the past 25 years, generated 30,000 sales opportunities resulting in $825M in revenue for one client, representing a 14:1 return on their investment[18:00] Dealing with pushback from clients[20:00] Building a "prison to workforce pipeline" - there are other companies, but few like Televerde that provide work both in prison and afterward and even fewer that create knowledge workers[22:55] Plans to scale up - 10,000 life changing opportunities in the next decade[24:00] Why we need to "ban the box" about criminal records on the job application - 1 in 3 have a criminal record and they have an unemployment rate 25% higher than average[27:00] Making employing the formerly incarcerated part of your diversity and inclusion efforts[29:30] Michelle's career path - finding her way to Televerde "the traditional way" ... through prisonSee Michelle's talk (along with other Televerde employees, as well as a Televerde client) recorded from the main stage at Conscious Capitalism 2019: https://www.linkedin.com/pulse/challenge-business-leaders-michelle-cirocco/Learn more about Televerde at https://televerde.com/Find Michelle on twitter @mcirocco or LinkedIn https://www.linkedin.com/in/michellecirocco/...and if you're ever in Phoenix, stop in for a tour!

When someone goes to prison, it doesn't mean they are at the end of their options...it can be a new beginning. That's the message our guest Michelle Cirocco and her company Televerde are trying to spread and the mission they live. Michelle should know, she lived it. About 25 years ago, Michelle Cirocco, made some "misplaced entrepreneurial" choices that led to her own incarceration. Now she's helping to educate, train and prepare female prisoners for life after release. It's not easy. As we'll learn, the pipeline between prison and the workforce is full of roadblocks and deadends.  Michelle will share what she's doing to knock down those roadblocks and why this mission is so important. Today's episode is brought to you by DermaVogue. Click here to learn more about how they provide the most effective, flawless solutions to any skincare or cosmetic need. About Today’s Guest Michelle Cirocco is the Chief Social Responsibility Officer at Televerde. Michelle is a strong customer champion with a tireless commitment to demand generation excellence and best practices. Michelle is an avid TED fan and recently organized and hosted TEDxPerryvilleCorrectional, which looked behind the curtain of incarceration to show the potential that exists in giving second chances. Michelle Cirocco LinkedIn: https://www.linkedin.com/in/michellecirocco/ Michelle Cirocco Twitter: @mcirocco Televerde LinkedIn: https://www.linkedin.com/company/televerde/ Televerde Twitter: @Televerde On today’s podcast... 1:34 - Rachel is drinking from the waterfall of knowledge 7:15 - Conscious Capitalism brings Michelle and Keith together 9:33 - How Michelle and Televerde are providing incarcerated women with a second chance 11:51 - Michelle gets the book thrown at her and her life changed forever 16:28 - The realities of incarceration in the United States 19:17 - Breaking the stigma of being incarcerated 25:37 - Why Michelle and Televerde decided to focus on female prisoners 30:49 - A key decision that saved Michelle during her incarceration and is helping to save others 35:24 - Your choices don't end when you go to prison, they begin 40:32 - It's our responsibility to own our outcomes 42:49 - Blocking the box: holding past crimes against job seekers 45:51 - Filling the prison to workforce pipeline 51:20 - Three lessons learned from prison that helped Michelle in business For more Gina, Rachel and Women Your Mother Warned You About visit our website! More about Gina Gina Trimarco is CEO/Founder of Pivot10 Results (training and strategy company) and Carolina Improv Company (comedy club and school). She has 25+ years of experience in marketing, sales, operations and people training. Gina combines street smarts and improv comedy skills with her experience in the corporate and entrepreneurial worlds, which sets her apart from her competition. A true Chicago city girl, her much older father trained her in sales starting at the age of 10, working in flea markets.  More about Rachel Rachel Pitts is a Mom, Realtor, Author, and Creator of The Closing Curve, a new real estate software focused on enhancing the buyer experience. With a background in show business, her motto is: Entertain. Inform. Inspire. Find Rachel on social media as RachelonRealEstate, at www.rachelonrealestate.com and www.theclosingcurve.com and pick up her book, The Gift of Wreckage on Amazon More about Keith Walters As Managing Principal of Walters Dev Group, LLC, Keith currently assists companies via board and advisory roles. Keith has spent more than 30 years using a strong entrepreneurial focus to lead, advise and grow very successful businesses. His focus on operational excellence brings stability into organizations he leads and guides. Through a unique management system focused on company growth and strong culture development Keith helps build businesses that are true talent magnets. Women Your Mother Warned You About™ is part of the Sell or Die Podcast Network. Check out these other amazing SORD podcasts.  Sell or Die The Why and The Buy Hidden Stories with Jeremy Fulkerson Wheelbarrow Profits  

In this episode, we learn about two very interesting and innovative organizations opening the doors of rehabilitation, skills development, and successful re-entry for women in and coming out of the prison system – Televerde and the Arouet Foundation. We hear from Michelle Cirocco, Chief Social Responsibility Officer at Televerde, and Alison Rapping, Chief Executive Officer of Arouet, both based in Phoenix, Arizona, about the incredible opportunities they are providing for women coming out of incarceration. Learn more about NACDL. Ivan J. Dominguez, host. Music West Bank (Lezet) / CC BY-NC-SA 3.0 and Walkabout (Digital Primitives) / CC BY-NC-ND 3.0. Running time: 28m37s. 

Michelle Cirocco, Head of Global Marketing at Televerde, joins the Content Experience Show to discuss ABM strategy and transitioning to account-based selling.   Special thanks to our sponsors: Vidyard Uberflip Convince & Convert: Four Ways to Fix Your Broken Content Marketing   In This Episode Why everyone is ultimately responsible for sales Why sales and marketing have to work collaboratively How content plays a crucial role in a successful account based marketing strategy How to create “snackable content” How to transition from account based marketing to account based selling   Resources ICUC Conex 2018 Televerde   Visit contentexperienceshow.com for more insights from your favorite content marketers.

If your #1 business wish is to know what 2018 holds for your company, your industry and the world, we've got the next best thing. Our five-part 2018 Predictions Special brings you 75 thought leaders' insights into the technologies, strategies, and trends that can help you and your business grow and compete better in 2018 and beyond. Pour a cup of Joe, Earl, or Dom, and join us for SAP Game-Changers Radio 2018 Predictions – Part 5 live. All episodes will be available on-demand. You'll hear from Perry van Beek, Social.ONE; Morgan Jones, Televerde; Adam Quinton, Lucas Point Ventures; Jeroen Kusters, Deloitte; David Jonker, SAP; Fabiana Lacerca-Allen, Ethiprax; Joe Burton, Whil Concepts; Maricel Cabahug, SAP; Mario Martinez Jr., Vengreso; Travis Tompkins, Deloitte; Paul Modderman, Mindset Consulting; Gray Scott, Futuristic Now; Joshua Bernstein, Dell EMC; Hosin Min, SAP; and Daniel Wellers, SAP. Happy New Year from SAP Game-Changers Radio!

If your #1 business wish is to know what 2018 holds for your company, your industry and the world, we've got the next best thing. Our five-part 2018 Predictions Special brings you 75 thought leaders' insights into the technologies, strategies, and trends that can help you and your business grow and compete better in 2018 and beyond. Pour a cup of Joe, Earl, or Dom, and join us for SAP Game-Changers Radio 2018 Predictions – Part 5 live. All episodes will be available on-demand. You'll hear from Perry van Beek, Social.ONE; Morgan Jones, Televerde; Adam Quinton, Lucas Point Ventures; Jeroen Kusters, Deloitte; David Jonker, SAP; Fabiana Lacerca-Allen, Ethiprax; Joe Burton, Whil Concepts; Maricel Cabahug, SAP; Mario Martinez Jr., Vengreso; Travis Tompkins, Deloitte; Paul Modderman, Mindset Consulting; Gray Scott, Futuristic Now; Joshua Bernstein, Dell EMC; Hosin Min, SAP; and Daniel Wellers, SAP. Happy New Year from SAP Game-Changers Radio!

Avaya announced a new partnership with Televerde’s U.S. contact centers staffed almost entirely by incarcerated women. After providing these women with valuable training and skills, Televerde provides career opportunities, and community resources once they complete their sentence. Recidivism rates for women who have worked for Televerde drop from national averages well above 50 percent to less than eight percent.