Podcast appearances and mentions of ben eubanks

Chapters 00:00 Welcome to Unleash 202500:58 Exploring the Intersection of People and Technology03:02 Insights on Frontline Workers05:52 Building Trust with Frontline Workers10:01 The Role of AI in Recruitment14:00 C-Suite Perspectives on AI and Talent18:05 Rapid Fire Questions and Key Takeaways 

In this episode, HR Daily Advisor Content Director Erika Randall catches up with the delightful Ben Eubanks, author and Chief Research Officer at Lighthouse Research & Advisory, at SPARK HR 2025 in Disney Springs. Eubanks' research includes surveying thousands of workers each year to understand the latest workplace trends. In this podcast, Randall and Eubanks have a lively chat about Eubanks' books, the workshops he led at SPARK, and how to help HR leaders solve workplace issues using “innovation sprints.” Eubanks' books include: Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce Talent Scarcity: How to Hire and Retain a Shrinking Workforce Payroll Promise: Trust, Not Just Transactions Did you miss SPARK HR this spring? Not to worry! Join us live in San Antonio at SPARK TALENT 2025 and get practical strategies focusing on workforce planning, talent acquisition, and AI-driven processes! Discover proven solutions from top HR thought leaders from PepsiCo, Walmart, Staples, The Coca-Cola Company, Marriott, and GE HealthCare, and get ready to adapt your talent strategy for the future.

In this episode of We're Only Human, host Ben Eubanks talks with Kelly Burlage, Vice President of Global Talent Acquisition at Lineage. They discuss strategies for improving the recruitment process, creating better impacts for candidates, and the challenges faced by TA leaders today. Kelly shares insights on the role of artificial intelligence in recruitment, the importance of focusing on people, and the value of internal mobility. They also explore practical advice for leaders receiving pressure to adopt AI and the significance of building strong business partnerships within HR. Additionally, Kelly highlights the achievements of her team in transforming their reputation from order takers to valued business partners.00:00 Introduction and Guest Welcome01:09 Kelly Burlage's Background and Role at Lineage02:32 The Importance of Talent Acquisition04:15 Challenges Facing TA Leaders: AI and Innovation05:53 AI's Role in Enhancing Human Skills16:30 Internal Mobility and Talent Development23:43 Proud Achievements and Team Success26:22 Conclusion and Final ThoughtsSee the show archives and sign up for episode updates

In this episode of 'We're Only Human,' host Ben Eubanks engages in a detailed conversation with Alicia Jones, a senior HR business partner for a global medical company. They delve into the complex role of an HR business partner, discussing essential skills like understanding the business context, influencing, and synthesizing data insights. Alicia shares her career experiences, the importance of integrity and resiliency, and the challenges HR teams face today. The discussion provides valuable advice for current and aspiring HR business partners keen on making a significant impact in their organizations.00:00 Introduction and Guest Welcome00:41 Alicia Jones' Background and Experience01:26 Defining HR's Role and Context04:32 Challenges Facing HR Today05:57 The Importance of Organizational Agility07:35 Alicia's Personal Learning Journey13:01 Aligning HR with Business Needs22:47 Key Skills for HR Business Partners28:31 Conclusion and Final ThoughtsSee the show archives and sign up for episode updates

In this episode of We're Only Human, host Ben Eubanks chats with Matt Leitzman, VP of Talent Acquisition at MasterCard, and Craig Drysdale, VP of Talent and Engagement at Leonardo. The discussion delves into the role of AI in hiring, effective candidate screening techniques, and the evolving landscape of talent acquisition. Both guests highlight their organizations' experiences with AI-driven tools for screening, such as automated interview scheduling and video assessments, and emphasize the importance of testing, human connection, and strategic alignment with hiring managers. The episode provides valuable insights for improving candidate experience, recruiter efficiency, and making data-driven hiring decisions.00:00 Introduction and Guest Welcome00:26 Guest Introductions and Backgrounds02:39 The Evolution of Candidate Screening07:04 High Volume and Early Career Hiring Challenges10:10 Technology and Screening Tools20:50 Data-Driven Talent Acquisition32:48 AI in Recruitment: Opportunities and Cautions39:23 Final Thoughts and Key TakeawaysConnect with Matt on LinkedInConnect with Craig on LinkedInThanks to Phenom for connecting us for this episodeSee the show archives and sign up for episode updates

In this episode of We're Only Human, host Ben Eubanks connects in an insightful discussion with Debra Squyres from Bonusly and Hope Weatherford from Fountain. They delve into strategies to improve workplace performance and the evolving nature of performance management. The conversation covers the significance of real-time feedback, building trust between managers and employees, leveraging recognition platforms, and the importance of addressing the human element in work environments. Both guests share practical tips for managers to enhance employee engagement, foster personal growth, and create meaningful relationships within teams.00:00 Introduction and Guest Introduction00:45 Hope Weatherford's Background and Insights01:55 Debra Squyres' Background and Insights04:08 Challenges in Current Performance Management07:08 Solutions and Best Practices for Performance Management12:03 The Importance of Real-Time Feedback and Recognition24:36 Engaging Managers in the Performance Process30:25 Final Thoughts and Top RecommendationsConnect with Hope on LinkedInConnect with Debra on LinkedInCheck out the 2025 State of Recognition report from BonuslySee the show archives and sign up for episode updates

In this episode of We're Only Human, host Ben Eubanks sits down with Michael Cleavely, founder of CoComply, to discuss the complexities of compliance in contingent workforce management. Michael shares the journey of CoComply, a platform that assists organizations in classifying, managing, and discovering their contingent and non-permanent workforce. The conversation delves into the challenges companies face with worker classification, common compliance risks, and the two-fold benefits of leveraging AI in compliance tools for both risk mitigation and strategic workforce optimization. They also explore the broader implications of having a total workforce view, encompassing all talent acquisition channels. Michael provides practical insights and suggests how firms can better manage compliance and make informed workforce decisions. This episode offers valuable perspectives for HR leaders and procurement professionals looking to enhance compliance and workforce efficiency.00:00 Introduction and Guest Welcome00:57 Michael Cleavely's Background and CoComply's Mission02:31 The Importance of Compliance04:02 Common Compliance Challenges15:44 AI in Compliance Management21:18 Strategic Benefits of Compliance24:50 Conclusion and Contact InformationConnect with Michael on LinkedInSee the show archives and sign up for episode updates

AI has been one of the biggest talking points in HR for the past five years and it has already transformed the way HR operates. Whether you are already using it in your processes or are keen to experiment, this episode offers plenty of actionable tips on the best practices and use cases for AI.Joining the episode are Ben Eubanks, Chief Research Officer at Lighthouse Research and Advisory and BambooHR's Head of AI, Alan Whitaker, to share their experiences and advice for using AI the right way.Ethical considerations around bias are a conundrum for HR pros, but did you know that AI could actually help you stamp out those biases in the recruitment process? Alan and Ben share their tips on how you can use what you know about bias and train AIs to help rather than hinder the process. We hear how to best use AI across different levels of HR, including recruitment, retention, employee satisfaction, and learning and development.Key moments: Ben explains what's new in his recent book edition of Artificial Intelligence for HRThe problems with recruiters and candidates using AIThe upside of using AI in recruitmentHow AI can help to improve employee retentionUse cases for AI in HRHow AI can help in L&DTips for ensuring you use AI ethically Key links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community:https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Connect with Ben on LinkedIn: https://www.linkedin.com/in/beneubanks/Connect with Alan on LinkedIn: https://www.linkedin.com/in/digiduke/

In this episode of 'We're Only Human,' host Ben Eubanks engages in a dynamic conversation with Ryan Faught, HR leader at Milo's Tea Company. Ryan shares insights into Milo's unique culture, emphasizing values like safety, responsibility, and integrity, along with their 'HAT' values: Hungry, Agile, and Together. The discussion delves into how Milo's fosters cross-departmental collaboration, continuous improvement, and leadership development through authentic leadership pillars and comprehensive feedback mechanisms. Ryan highlights the importance of having a 'teachable spirit,' celebrating wins, and maintaining humility while growing both personally and professionally within the company. Whether discussing the joy of discovering hidden talents or the power of genuine care and concern for team members, this conversation is packed with actionable insights for creating a people-centric workplace that drives both individual and company success.00:00 Introduction and Guest Welcome00:45 Milo's Tea Company Culture and Values02:21 Employee Growth and Cross-Departmental Opportunities05:50 Discovering and Nurturing Talent12:48 Leadership and Teachable Spirit19:26 Authentic Leadership and Feedback Culture34:26 Celebrating Wins and Continuous Improvement38:27 Conclusion and Final ThoughtsThis episode is part of the Insperity SMB HR Challenges podcast series.Learn more about our research with Insperity on SMB HR challenges Connect with Ryan on LinkedInSee the show archives and sign up for episode updates

In this episode of ‘We're Only Human,' host Ben Eubanks sits down with Jen McCann and Maria Jugin from Insperity to discuss the evolving landscape of human resources. The conversation covers a range of topics including the increasing interest and uncertainty surrounding AI, strategies for recruiting and retaining top talent, and the differences in priorities between business and HR leaders. Jen and Maria also highlight the importance of aligning company vision with HR practices and the challenges companies face as they expand and adapt. The episode offers actionable insights for HR leaders looking to move from administrative tasks to strategic initiatives, emphasizing the critical role of HR in driving business success.00:00 Introduction and Guest Introductions01:41 Current HR Challenges and AI04:49 Recruitment and Retention Strategies06:35 HR Conversations with Business Leaders12:07 Adapting to Remote Work and Compliance19:16 Strategic HR and Outsourcing Benefits25:42 Final Thoughts and TakeawaysGet the free HR research reportSee the show archives and sign up for episode updates

In this episode, Jim Morgan, VP of Workforce Development at MRA, sits down with Ben Eubanks, Chief Research Officer at Lighthouse Research and Advisory. They discuss shifting HR practices from reactive to proactive, drawing insights from Ben's recent global research on workforce development. Episode Highlights: Key findings from global research on workforce trends. How to anticipate and address future HR challenges. Steps to create meaningful growth opportunities for employees. Insights from Ben's upcoming book on payroll and HR skill-building. Practical tips for small HR teams to implement proactive strategies. Whether you're part of a small HR team or a larger organization, this conversation offers actionable advice to stay ahead in 2025. Helpful Resources Contact Your Host, Jim Morgan About MRA Get HR assistance however, wherever, and whenever you need it. Plan your organization's strategies for growth. Find, develop, and retain the right people to build a high-performing workforce.  

In this episode of 'We're Only Human,' host Ben Eubanks welcomes Nikhil Arora, CEO of Epignosis, the parent company of TalentLMS. They explore various facets of learning and development, focusing on mindsets, supporting employee growth, and the impact of AI. Nikhil shares insights from TalentLMS's data, revealing that over 50% of employees prioritize growth opportunities and discusses the importance of transitioning from fixed to growth mindsets. Additionally, they discuss strategies for incorporating soft skills training, leveraging AI ethically, and maintaining employee mental wellness in a hybrid work environment. The episode offers practical advice for leaders aiming to enhance their organization's learning culture and technological adaptation.00:00 Introduction and Guest Welcome00:34 Nikhil's Background and Mission01:45 Challenges in Learning and Growth Mindset05:10 Strategies for Transitioning to a Growth Mindset10:31 The Role of AI in Learning and Development16:15 Soft Skills and the Future of Work20:03 Mental Wellness and Learning22:12 Conclusion and Contact InformationLearn more about TalentLMSSee the show archives and sign up for episode updates

Ben Eubanks is a writer, speaker, and researcher living in Huntsville, Alabama. His work has been featured in numerous industry publications and his books have been cited by some of the world's most prestigious universities as a method for instructing the next generation of HR professional. Ben spends his days as the Chief Research Officer for Lighthouse Research & Advisory, a firm that examines and delivers groundbreaking insights on the HR technology market as well as workforce trends in hiring, training, retention, and more.Mentioned on the ShowConnect with Ben on LinkedIn: https://www.linkedin.com/in/beneubanks Talent Scarcity: How to Hire and Retain a Shrinking Workforce by Ben Eubanks: https://a.co/d/akBprGPLighthouse Research Advisory: https://lhra.io/Listen to Loran Nordgren's return interview on People Business: https://peoplebusinesspodcast.com/lorannordgren2/________________________Connect with O'Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/Learn more about O'Brien: https://obrienmcmahon.com/________________________Timestamps(6:10) - Why did you write Talent Scarcity?(10:31) - Can you explain what has been happening with the birth rate in America?(14:59) - What's the difference between a scarcity and a shortage?(17:56) - How are companies approaching the people/talent scarcity dilemma?(26:04) - Where does the gig economy play into the scarcity discussion?(33:01) - How do you see companies shifting hiring to remain competitive in the coming market?(37:10) - What is the hidden labor market?(48:34) - How do you see organizations embracing this as part of the culture?(51:46) - Leading is reminding/the Forgetting Curve(56:10) - Do you see organizations doing anything different in how they market themselves to attract qualified applicants?(1:00:08) - Final thoughts: AI, the creativity killer? 

In this episode of We're Only Human, host Ben Eubanks engages in an enlightening conversation with Jason Lawson, an HR veteran with over 30 years of experience. They delve into the importance of building strong relationships with leaders, the critical role of trust in the workplace, and the evolving views on Diversity, Equity, and Inclusion (DEI). Jason shares profound insights on making HR policies more humane and treating employees as individuals. He highlights the significance of moving beyond administrative tasks to become a strategic partner in the business. Jason also stresses the role of creating a community at work, even in remote environments, and the impact of being one's authentic self. The episode is a master class in HR leadership, focusing on making an impact through humane treatment, trust-building, and fostering a collaborative and inclusive work environment.00:00 Introduction and Welcome00:40 Meet Jason Lawson01:09 Why HR?02:17 Real Stories, Real Impact05:44 The Human Side of HR12:40 Building Relationships and Trust23:05 Creating Community in the Workplace28:10 Challenges in HR and DEI33:24 Conclusion and Final ThoughtsConnect with Jason on LinkedInSee the show archives and sign up for episode updates

In this episode of 'We're Only Human,' host Ben Eubanks sits down with Jeff Palkowski, an HR leader with the University of Wisconsin-Madison and an active volunteer with SHRM. They discuss the unique challenges of public sector HR, the importance of mental health and employee well-being, and how to support managers in addressing these issues. Jeff also shares insights from his role as the incoming state director for Wisconsin SHRM, emphasizing the value of creating connections at HR events. Additionally, he offers advice on being proactive in HR rather than just a 'fire extinguisher,' drawing from his popular blog post and recent Disrupt HR talk.00:00 Introduction and Guest Welcome00:40 Meet Jeff Palkowski: HR Leader and Volunteer01:36 Public vs. Private Sector HR03:08 Challenges in HR: Mental Health and Wellbeing05:25 The Impact of Remote Work on HR10:33 Supporting Employees: Tips and Advice17:51 The Importance of Networking and Conferences24:06 HR as More Than a Fire Extinguisher29:19 Conclusion and Final ThoughtsLink to Jeff's blogJeff's DisruptHR talkConnect with Jeff on LinkedInSee the show archives and sign up for episode updates

With so many employers thinking about the coming year and how to create a positive workplace, we have to consider leadership and manager selection since that is a crucial part of the big picture. In this illuminating rebroadcast episode of 'We're Only Human,' host Ben Eubanks delves into effective leadership selection with Ji Yun Kang, Senior Advisor for Leader Assessment and Development at Mayo Clinic. The discussion covers Mayo Clinic's specific criteria for assessing leadership qualities, the importance of values alignment, and the substantial impact of good leadership on employee well-being and retention. Kang also explores the onboarding process, transition coaching, and the unique demands of leadership within a healthcare context. Drawing from Mayo Clinic's longstanding tradition of excellence, this episode provides invaluable insights and practical advice for organizations aiming to improve their leadership selection and development processes.00:00 Introduction and Welcome00:06 The Importance of Leadership Selection00:46 Insights from Mayo Clinic's Leadership Selection00:54 Research Findings on Leadership Impact01:27 Deep Dive into Leadership Support01:44 Understanding Managerial Support02:31 Introduction to Today's Episode03:14 Guest Introduction: Ji Yun Kang from Mayo Clinic04:01 Values Alignment in Leadership06:18 Mayo Clinic's Leadership Values07:54 Succession Planning and Leadership Selection11:03 Transition Coaching for New Leaders11:55 Challenges in Leadership Transition16:10 Supporting Leaders for Success20:13 Navigating Organizational Culture21:47 Personal Insights and ConclusionConnect with Ji Yun on LinkedInSee the show archives and sign up for episode updates

In this episode of 'We're Only Human',  host Ben Eubanks welcomes Patrika Hardnett, the Customer Eminence Leader at Kyndryl, to discuss the innovative concept of customer eminence. Patrika shares how companies can use this approach to create deeper connections and build powerful, lasting relationships with their customers. She emphasizes the importance of focusing on the customer's journey, passion, and personal story rather than just the outcomes of a project. Patrika also provides insights into creating a culture that keeps the customer's voice at the forefront and offers her expertise on implementing customer eminence in organizational practices. Tune in to learn the nuances of unlocking the true value behind customer stories.00:00 Introduction and Episode Overview00:53 Guest Introduction and Role01:49 Understanding Eminence03:02 Challenges and Misconceptions03:37 Building Customer Relationships 07:34 The Importance of Passion11:11 Practical Advice for Companies13:22 Connecting with the Guest14:36 Personal Insights and ConclusionConnect with Patrika on LinkedInSee the show archives and sign up for episode updates

In this episode of 'We're Only Human,' host Ben Eubanks engages in an illuminating discussion with David Wilkins, Chief Product and Marketing Officer at Talent Neuron. They explore the use of data to drive insights into strategic workforce planning and talent acquisition. David delves into Talent Neuron's innovative practices, including their proprietary EVP sentiment analysis framework, which helps companies understand and compete more effectively in the labor market. They touch on various real-world applications, including skill evolution, location planning, and diversity hiring tactics. The conversation underscores the importance of aligning employer value propositions with brand consistency and sentiment analysis to attract and retain top talent.00:00 Introduction and Host Welcome00:30 Guest Introduction: Dave Wilkins from Talent Neuron00:55 Understanding Talent Neuron's Labor Market Analytics02:39 Exploring EVP Sentiment Analysis05:23 Tactical and Strategic Applications of EVP Data09:07 Case Studies and Real-World Examples13:11 Innovative Uses and Future Directions17:42 Conclusion and How to Learn MoreConnect with David on LinkedInSee the show archives and sign up for episode updates

In this engaging episode of 'We Are Only Human,' host Ben Eubanks converses with Larry Kelly, an experienced HR leader and storyteller. Larry shares his journey from leading HR at Intel and Pfizer to founding his own consulting business, Attract Wonder, which focuses on integrating awe and curiosity into organizations through storytelling. The discussion covers the significance of storytelling in leadership, the emotional impact of sharing personal and organizational stories, and the innovative methods Larry employs in his workshops, including the transformative power of unscripted narratives. Highlights include Larry's experiments with blank jigsaws and puppets in team-building exercises, demonstrating the importance of playfulness and emotional connection in corporate environments. This episode provides valuable insights for anyone looking to deepen their understanding of effective communication and team dynamics.00:00 Introduction and Welcome00:35 Larry Kelly's Background01:11 The Power of Storytelling01:33 Family and Personal Life02:20 Storytelling in Care Homes03:57 Magic Wand Session04:39 Collaborative Projects and Spontaneity05:57 Storytelling Workshops in Organizations08:51 The Importance of Stories in Leadership12:01 The Origin of Larry's Storytelling Journey16:05 The Power of Storytelling16:34 Larry's Transformation18:00 Celebrating Leadership Stories18:56 Human Moments in Leadership22:01 Taking Risks in Recruitment23:02 Innovative Workshop Techniques27:01 The Puppet Experiment29:02 The Importance of Playfulness29:54 Connecting with Larry Kelly30:22 Conclusion and FarewellConnect with Larry on LinkedInSee the show archives and sign up for episode updates

In this episode of We're Only Human, host Ben Eubanks converses with Louise Willoughby, Chief People Officer at Beekeeper, to explore the groundbreaking strategies Beekeeper has employed to enhance employee retention. The discussion underscores the importance of aligning company and employee values, and introduces impactful initiatives such as 'frontline days', mental health support platforms, and flexible learning budgets. Louise highlights programs like paid sabbaticals for personal learning projects, proactive business continuity planning, and fostering a people-centric culture through regular check-ins and manager involvement in comprehensive career conversations. These insights offer actionable advice for HR professionals aiming to cultivate supportive and effective workplace environments.00:00 Welcome and Introduction00:42 Meet Louise: Career Journey and Role at Beekeeper04:09 The Big Resignation and Retention Strategies07:47 Innovative Benefits for Employee Retention11:45 Addressing Business Continuity Challenges12:20 Learning Opportunities and Coverage Plans12:59 Customer-Facing Team Challenges13:48 Impact on Attrition Rates14:12 Proactive Culture and Team Support14:41 Breaking Down Stereotypes Through Proximity15:50 Creating a People-Centric Culture17:51 Approachability and Empathy in HR18:41 Building Trust with Managers and Employees20:40 Practical Tips for HR Professionals21:23 Connecting with Louise and Beekeeper21:50 Final Thoughts and TakeawaysSee the show archives and sign up for episode updates

Building Trust in HR: Kathy White on Compensation and CommunicationIn this episode of 'We're Only Human', host Ben Eubanks talks with Kathy White, VP of HR for Habitat for Humanity Philadelphia, about the critical aspects of compensation and communication in the workforce. Kathy shares her experiences from the World at Work conference and her role in developing a transparent compensation strategy at her organization. The conversation covers the importance of making HR work tangible, the necessity of clear communication and building trust, and discusses methods for enabling managers to effectively handle compensation discussions. Kathy also highlights the need for continuous refinement and learning in HR processes, emphasizing the significance of patience, dedication, and alignment with organizational values.00:00 Introduction and Preview01:26 Meet Kathy White: HR Leader at Habitat for Humanity03:41 The Role of Compensation in HR05:00 Communicating Compensation Strategies09:36 Training and Supporting Managers16:36 Lessons Learned and Best Practices19:39 Conclusion and Final ThoughtsCheck out the FREE HR Summer School replay for 7.5 HRCI/SHRM CreditsConnect with Kathy on LinkedInSee the show archives and sign up for episode updates

In this episode of We Are Only Human, host Ben Eubanks is joined by Poornima, Chief Product Officer at Rival. Together, they discuss the latest research in Talent Acquisition, focusing on the importance of flexibility and agility within organizations. They delve into the challenges employers face in forecasting hiring needs, the necessity of personalized onboarding processes, and the evolving role of AI in talent acquisition. The conversation highlights the significance of having integrated systems to maintain data accuracy and compliance. They also touch on the evolving landscape of ATS and the critical role of skill development in maintaining an adaptable workforce. Poornima emphasizes the importance of engaging deeply with vendors and understanding the real capabilities of their solutions.00:00 Introduction and Welcome00:43 Guest Introduction: Poornima from Rival01:20 Research Insights: Workforce Agility and Flexibility02:22 Challenges in Talent Acquisition and Onboarding03:16 The Importance of Data Integration and Accuracy06:50 Personalized Onboarding: Best Practices and Examples14:02 The Role of ATS in Talent Acquisition20:57 AI and Skills in Talent Management26:08 Final Thoughts and AdviceConnect with PoornimaConnect with RivalSee the show archives and sign up for episode updates

In this episode of We're Only Human, Ben Eubanks interviews Marcus Thorpe, Global Head of Talent Acquisition (TA) at ThoughtWorks, during the Starcircle Supernova Conference in Cork, Ireland. Marcus shares his experiences and strategies for scaling TA functions across 20 countries, centralizing recruiting processes, and leveraging data to make informed hiring decisions. Key topics include the importance of calibration, data-driven decisions, and building a cohesive global TA strategy. Marcus also provides actionable advice for TA leaders facing similar challenges in alignment and data utilization.00:00 Introduction and Welcome00:03 Overview of the Conference 00:57 Conversation with Marcus Stuart Begins01:17 Marcus Thorpe's Background at Google and other companies01:50 Challenges and Strategies in Talent Acquisition04:05 Centralization of Talent Acquisition05:15 Importance of Data in Talent Acquisition08:32 Advice for Talent Acquisition Leaders16:54 Connecting with Marcus ThorpeConnect with Marcus on LinkedInSee the show archives and sign up for episode updates

In this episode of We're Only Human, Ben Eubanks discusses with Jessica Teitjen about her journey from law to executive leadership in HR and IT. Jessica shares her personal experience of burnout and her subsequent deep dive into the neuroscience of human performance. They explore the disconnect between current workplace practices and positive human outcomes, emphasizing the need for practices that balance both business and human results. Jessica outlines practical steps for HR professionals to align and optimize the nervous system for better performance, advocating for balanced breathing and a holistic approach to integrating creativity, compassion, and courage in the workplace.00:00 Introduction and Guest Welcome00:28 Jessica's Career Journey01:26 The Disconnect in Work Design04:02 Impact of Performance Reviews06:56 Human Body and Workplace Stress10:09 Aligning Neural Networks for Better Performance13:32 Practical Tips for HR Leaders16:53 Connecting with Jessica17:38 Conclusion and Final ThoughtsConnect with Jessica on LinkedInSee the show archives and sign up for episode updates

In this episode of 'We Are Only Human,' host Ben Eubanks is joined by Amy Mosher, Chief People Officer at isolved. They discuss the crucial elements of building a company culture where employees are eager to join and reluctant to leave. Amy shares insights from her experience transforming isolved's culture, emphasizing high trust, transparency, and a focus on diversity and inclusion. The conversation also covers practical advice for HR leaders on driving business success through culture and excellent leadership. Ben and Amy share laughs and personal stories, making for an engaging and insightful discussion.00:00 Introduction and Welcome00:05 Meet Amy Mosher from isolved00:31 Exciting Plans and Personal Stories01:07 HR Summer School Replay02:10 Creating a Workplace People Love02:35 Building a Strong Company Culture04:16 Challenges and Strategies in HR09:16 Transforming Established Companies17:05 Encouragement for HR LeadersSee the HR Summer School replay for freeConnect with Amy on LinkedInSee the show archives and sign up for episode updates

In this episode of 'We're Only Human,' host Ben Eubanks converses with James Galvin, founder of Starcircle. They discuss key aspects of talent acquisition, including being data-driven, understanding market dynamics, and achieving internal alignment within organizations. James introduces Starcircle's 12-component Hiring Friction Model, which addresses various elements such as demand alignment, candidate experience, and technology enablement. The discussion emphasizes proactive planning and continuous improvement in hiring practices to meet business objectives successfully.Connect with James on LinkedInSee the Starcircle Hiring Friction ModelSee the show archives and sign up for episode updates

Rebroadcast note: For the first time in We're Only Human's 8-year history, we're rebroadcasting some of our most popular episodes to share them with new listeners. That means sometimes the speakers will have moved to a new company in the interim, but the lessons they shared are still relevant, topical, and valuable. Enjoy!In this episode of We're Only Human, Ben Eubanks talks with Kristi Jones, a former Talent Acquisition leader at H&R Block, about their innovative approaches to seasonal recruitment and workforce planning. Kristi shares insights on building strong hiring manager relationships, the transition from recruiter to manager, and the importance of data and metrics in talent acquisition. She also discusses how H&R Block uses technology, including AI tools, to improve recruiting processes and stay ahead of industry trends. The conversation explores the challenges of high-volume recruitment, the importance of strategic planning, and the need for transparency and collaboration between recruiters and hiring managers.Connect with Kristi on LinkedInSee the show archives and sign up for episode updates

This episode of We're Only Human features a keynote panel discussion with Ben Eubanks, Broc Edwards, and Dana Ullom-Vucelich. The panel focuses on the importance of creating cultures centered around giving, seeking, and receiving feedback regularly. The discussion highlights how performance reviews should be routine and uneventful if feedback has been consistently shared throughout the year. The episode stresses the need for regular communication to avoid the pitfalls of ineffective performance reviews.Speakers:1. Ben Eubanks2.  Broc Edwards, Director of Learning and Leadership at Baylor University3. Dana Ullom Vucelich, CHRO of Ohio LivingThree Takeaways:1. Establishing a culture of regular feedback is crucial for effective communication and growth.2. Performance reviews should merely encapsulate ongoing discussions, making them less daunting.3. Regular feedback prevents performance reviews from becoming painful experiences.Connect with BrocConnect with Dana See the show archives and sign up for episode updates

In this episode of "We're Only Human," host Ben Eubanks welcomes Christopher Lind to discuss the impact of AI on jobs, skills development, and the future of work. They delve into topics such as the replacement of employees by AI at Klarna, the need to rethink skills development in the age of AI, and the importance of blending human expertise with AI capabilities. The discussion offers a deep dive into how organizations can better prepare their workforce for the evolving landscape while highlighting the roles that both human skills and AI play in this transition.See the show archives and sign up for episode updates

In this episode of We're Only Human, host Ben Eubanks talks with Marjorie Williamson, the leader of Global Total Rewards and HR Operations at RTI International. They discuss the importance of connecting people strategy with business strategy, focusing on RTI's ambitious North Star goal to positively impact over 1 billion people by 2030. The conversation covers topics like the development of a holistic people strategy, creating a culture and organizational health dashboard, and using total reward surveys to inform compensation strategies. Marjorie also shares insights on leadership involvement, the importance of flexibility, and the challenges and progress in implementing these strategies at RTI.Connect with Marjorie Williamson See the show archives and sign up for episode updates

In this episode of We're Only Human, Ben Eubanks hosts David Wentworth, talent platform evangelist at Schoox, to discuss the importance of developing frontline workers. They discuss the challenges frontline workers face, such as time constraints and lack of practice opportunities, and emphasize the value of mobile solutions for training and communication. David also shares examples of companies like Hooters of America and Sonesta Hotels that have successfully invested in their frontline employees, demonstrating the long-term benefits of supportive development practices.Check out the research report discussed on this episodeSee the show archives and sign up for episode updates

In this episode of We're Only Human, Ben Eubanks interviews Sarah from Enterprise Mobility's talent acquisition team to discuss strategies for emerging talent and improving candidate experiences. Sarah shares insights about Enterprise Mobility's internship program, onboarding processes, and an expedited hiring model to streamline the recruitment of IT talent. Sarah also emphasizes the importance of early engagement, robust training, and creating strong leadership connections for interns. The discussion also covers the benefits of quick hiring processes and methodologies for convincing stakeholders to adopt new recruiting practices. In addition, to open the episode, Ben speaks with Rocky Paap, CEO of Filtered and a partner that supports Enterprise Mobility's talent acquisition function with screened and vetted candidates. Learn more about Filtered.aiConnect with Sarah FaupelSee the show archives and sign up for episode updates

In different organizations, sometimes learning is a punishment. If people don't do the right thing or there's a safety issue or a compliance issue, we send people to training. The other end of that spectrum is it's a reward for people. So, your top performers, key talent. So how do we  find somewhere in the middle? We're Only Human -- Episode 179In this episode of We're Only Human, host Ben Eubanks talks with learning executive and neuroscience enthusiast Hannah Conkey. The interview discusses the importance of redefining the role of learning in organizations, emphasizing the need to move away from a punitive training approach to a more holistic and motivational perspective. It touches on key concepts such as:the use of neuroscience in learning, creating a safe learning environment, and the significance of equipping individuals with tools for self-awareness and self-regulation.Connect with Hannah on LinkedInSee the show archives and sign up for episode updates

In this episode, Ben Eubanks, an author, speaker, and researcher in the field of HR discusses talent acquisition trends, the importance of relationships in recruitment, the role of AI in HR, and the need to bring the human element back to human resources. Ben shares insights from his research, such as the impact of relationships on candidate experience, the use of AI tools in recruitment, and the focus on employee onboarding. He emphasizes the importance of transparency and personalization in the hiring process. Overall, the conversation highlights the need for HR professionals to prioritize people and create meaningful connections. Connect with Ben Eubanks: https://www.linkedin.com/in/beneubanks/ https://lhra.io Connect with Traci here: ⁠⁠⁠⁠https://linktr.ee/HRTraci⁠⁠⁠⁠ Visit our website: ⁠HRTraci.com Don't forget to rate this podcast 5 stars, leave a review, and subscribe!   This episode is sponsored by: DirectSuggest: ⁠⁠⁠⁠https://www.directsuggest.com/subscribe.php?id=6992⁠⁠⁠⁠ Use Promo Code: HumanHR Disclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company Traci Chernoff is actively employed by. --- Send in a voice message: https://podcasters.spotify.com/pod/show/hrtraci/message Support this podcast: https://podcasters.spotify.com/pod/show/hrtraci/support

What's it going to take for them to be able to retire? They're going to need to number one: save.  Number two, have earnings on what they've saved. And number three, they're going to have to minimize the deductions coming out of their accounts. We call that the three key drivers.Chris Thixton, Principal, Pension Consultants, Inc. We're Only Human -- Episode 178In this episode of We're Only Human, host Ben Eubanks and retirement benefits strategist Chris Thixton discuss the importance of properly managing retirement plans and benefits, emphasizing the three key drivers. It stresses the need for HR leaders to set clear goals, establish measurable metrics, and prioritize transparency. A practical example is shared where a company enhanced its retirement plan outcomes through a strategic shift in focus and commitment. The conversation highlights the significance of caring for employees' financial security and the impact of proactive retirement planning on individuals' future well-being.Connect with Chris on LinkedInSee the show archives and sign up for episode updates

"We can make the case. Research is out there that prioritizing connection over productivity is the fastest way to get the productivity. When people have the sense of belongings and feel valued and be part of something, the productivity goes up."Junko Fukama, AVP of Talent, HealthesystemsWe're Only Human -- Episode 175In this episode of "We're Only Human," Ben Eubanks interviews Junko Fukama about the importance of creating connections and fostering belonging in the workplace. They discuss the concept of a "me manual" as a tool to facilitate understanding and communication between team members. Junko shares insights on how the me manual can improve team dynamics, enhance productivity, and create a sense of belonging. The conversation highlights the significance of personal connections, especially in a remote work setting, and emphasizes the impact of prioritizing human connections over productivity.Three takeaways: Me Manual: A tool used for creating connections and fostering understanding in the workplace by sharing brief user manuals with questions about working preferences and communication styles.Importance of Connection: Prioritizing connection over productivity leads to increased productivity and retention in the workplace.Psychological Safety: Creating a culture of psychological safety allows for open communication and constructive feedback among team members.Show NotesConnect with Junko on LinkedInSee the show archives and sign up for episode updates

"I also enjoy the face to face with employees. And I think I really have chosen this field of benefits, this discipline, because I want to help employees maximize the benefits that are offered to them." Summer Martin, Human Resources Generalist, STRATA-G Solutions We're Only Human -- Episode 174 The episode features a conversation between Ben Eubanks and Summer Martin about Summer's journey in pursuing the Certified Employee Benefits Specialist (CEBS) certification. Summer shares her passion for educating employees on benefits and helping organizations enhance their benefits offerings. She discusses the importance of effective communication in benefits and the value of specialized certifications in HR. The conversation highlights the role of benefits in attracting and retaining talent, as well as the significance of tailoring benefits information to different audiences. Show Notes Connect with Summer on LinkedIn See the show archives and sign up for episode updates

"And someone says, 'I don't think management's for me.' Celebrate that! When somebody says that to you, you need to celebrate and say, 'Great decision!' As an individual contributor, you have joy in your job by being excellent, by being a subject matter expert." Cheryl Gochis, Chief Human Resources Officer, Baylor University   We're Only Human - Episode 173   In this episode, Ben Eubanks interviews Cheryl Gochis, the chief human resources officer at Baylor University. They discuss the importance of enabling and selecting great leaders. Cheryl highlights the impact of a good manager on their team, the importance of truthful job descriptions for manager roles, and the need for HR professionals to understand and support the business they serve. The interview also highlights the value of sharing real stories and narratives to guide managers, rather than adopting a formulaic approach. Show Notes Connect with Cheryl on LinkedIn See the show archives and sign up for episode updates  

"I would be remiss to tell our employees 'you have the power to question your doctors' if I didn't tell HR people 'you have the power to question your consultants and brokers' the exact same way." Melissa Cassidy, Human Resources Leader, Valpak We're Only Human -- Episode 171 In this podcast episode, host Ben Eubanks engages in a conversation with Melissa Cassidy, focusing on the topics of benefits, HR, and employee wellness. They discuss Melissa's background and her experience in the field. Melissa shares the challenges she faced when implementing a new benefit plan and the importance of gathering employee feedback. Moreover, they dig into the strategies they used to educate and support employees in terms of benefits and financial literacy.  Key Takeaways: Gathering employee feedback is crucial: Melissa emphasizes the significance of listening to employees and their needs when it comes to benefits. Conducting surveys and actively seeking input from employees can help shape effective benefit strategies. Tailor education and communication: Melissa highlights the importance of delivering benefit information in a way that meets the needs of the diverse employee population. Using various communication channels, such as in-person meetings, virtual visits, and recorded presentations, allows employees to access information at their convenience. Holistic approach to employee wellness: In addition to focusing on health benefits, Melissa's organization prioritizes mental and financial well-being. Providing access to financial advisors and mental health resources demonstrates a commitment to the overall well-being of employees beyond just health insurance coverage. Show Notes Check out Melissa on LinkedIn See the show archives and sign up for episode updates  

Are we truly prepared for the seismic shifts in the workplace that 2024 promises to bring? This week I reconnected my good friend Ben Eubanks, Chief Research Officer at Lighthouse Research and Advisory, to unpack some of the latest workplace data of 2023 and deconstruct how it fits into the evolving landscape of the modern workplace and the pivotal role of AI in shaping our professional futures. We dove into the crucial gap between employer wellbeing initiatives and employee realities, the shifting dynamics of career mobility, and the impactful role of AI in reshaping leadership and talent acquisition. This conversation is vital as we consider the nuances of employee engagement and the balance between AI efficiency and human leadership in the future of work. Listen in for an insightful discussion that offers valuable perspectives as we all prepare for navigating work in 2024 and beyond. Show Notes: 00:00- Introduction and Key Research Findings 20:37 - AI in Leadership and Management 35:02 - Personalization and Workplace Belonging 45:20 - Leadership Selection and Development 54:12 - Career Mobility and Employee Preferences 1:01:50 - Closing Thoughts and Future Outlook

Are you feeling the impact of the current labor shortage? Wondering how you can attract and retain top talent in this competitive market? On this episode of Paychex PULSE, we dive into the data behind the shortage and offer up creative strategies to help overcome it with Ben Eubanks, the author of Talent Scarcity: How to Hire and Retain a Shrinking Workforce. From targeting unique talent pools to partnering with organizations like AARP to using tools like AI, he shares unique ways to approach hiring and retention to address changing workforce demographics. Tune in for real world examples of these strategies in action, as well as practical takeaways you can use to mitigate the talent shortage for your business.   Topics include: 00:00 – Welcome Ben Eubanks 01:15 – The talent scarcity trend 03:40 – Real world examples of creative hiring strategies 06:18 – How flexibility can retain and engage employees 08:15 – Using automation to retain employees 10:26 – Utilizing AI to help HR pros save time 13:08 – The importance of connection between employees and management 15:14 – Wrap Up   Looking to boost retention? Try a stay interview: https://bit.ly/3PgX6H1   Watch our webinar on bridging the generational gap in the workplace to learn how to leverage the strengths of each generation and better compete for talent: https://bit.ly/3OT67ER   Retain your top talent by implementing an effective employee engagement strategy. Learn how: https://bit.ly/3OksB1i   See how our unique combination of HR tech and service and can help in you overcome your hiring challenges: https://bit.ly/3QBzTQY   DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

Navigating Workforce Challenges and Building Employee Connections Hosts: Trish Steed, Mervyn Dinnen Guest: Ben Eubanks, Chief Research Officer at Lighthouse Research and Advisory This week on the HR Happy Hour Show, Trish and Mervyn were joined by Ben Eubanks to chat about the changing workforce landscape and how organizations can best navigate it. - How to hire and retain a shrinking workforce - Commitment and creating core memories - The importance of the connection between leaders and employees Access the Lighthouse Research Library Learn more about Talent Scarcity This was a really interesting show, thanks to Ben for joining us! Remember to subscribe to the HR Happy Hour wherever you get your podcasts.

This week we welcome Ben Eubanks w Lighthouse Research & Advisory After an awesome conversation at Unleash.ai, we were so pleased to have Ben talk more about his new book “Talent Scarcity: Retain and Engage in a Shrinking Workforce” The self proclaimed professional nerd, Ben is uniquely qualified in the TA world. As the founder of an HR research and advisory firm, Lighthouse Research, he has collaborated with numerous organizations to develop innovative talent strategies, making him a trusted authority in the field and a go-to resource for organizations seeking to navigate the evolving landscape of talent scarcity. Mic drop moments The simple and cost effective way to stop candidate ghosting  A shocking truth of how candidates define a flexible work environment The Parent Shift When is it cool to use Ai in your hiring process.

Employers everywhere are struggling with hiring and retention. The list of reasons for talent scarcity is long, but what's at the heart of the issue? Ben Eubanks, Chief Research Officer at Lighthouse Research & Advisory, and author of Talent Scarcity reveals the root problem: a lack of connection. Through his research, he's seen many job-hoppers end up unsatisfied no matter the pay increases or lofty titles they achieve. The common thread among them is that they're seeking – and failing to find – deeper connection at work. In this conversation, Ben shares actionable insights from his research to help people leaders create a culture that attracts and retains top talent.   For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or Stitcher. Or tune in on our website. Original podcast track produced by Entheo. Want to connect with thousands of other strategic HR leaders like you, join the HR Superstars Community! Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player.*

"And speaking of changing expectations and what's socially acceptable, this challenge of ghosting is going through the roof, and I've got bad news for you. It's gonna get worse. When we look at the data on ghosting, we see that it's actually age correlated. So someone who is 25 is more likely than someone who's 35, who's more likely someone who's 45, and so on. So the people who are 55 years old and older in the workplace are the least likely to ghost an employer.  And guess what? They're gonna steadily age out. And the ones who are doing it the most are gonna continue aging into the workforce." Ben Eubanks, Chief Research Officer, Lighthouse Research & Advisory Excerpt from 2022 RPO Association Conference Keynote   We're Only Human -- Episode 158   In this rare solo episode, Ben shares a short portion of his 2022 keynote address at the Recruitment Process Outsourcing Association Annual Conference in Chicago, unveiling some brand new research on how employers value RPO relationships, what gaps exist, and more.  To learn more about the conference: https://www.rpoassociation.org/event-5062642  To see the full RPO research report: https://rpoassociation.org/2022-RPO-Research-Report/ Learn more about the RPOA: https://rpoassociation.org/ 

Episode Notes Guest: Ben Eubanks, Chief Research Officer at Lighthouse Research & Advisory and author of Artificial Intelligence for HR: Use AI to Build a Successful Workforce. Given all we know about the immense benefits of artificial intelligence, some employers still remain skeptical about the technology. On this episode of “Smarter,” author and researcher Ben Eubanks reveals the concerns of holdout CHROs — and research that reveals how organizations are thriving by empowering recruiters and TA teams with intelligence and automation.  Join us as we also explore the biggest HR trends that are reshaping the talent landscape — including learning and professional development, mental wellness, and talent retention — and walk away with insights on how your teams can develop talent in a way that's affordable and personal.

"It's a big differentiator. And I think the organizations that figure it out--the organizations that get it right--are the ones that are gonna be able to attract people. And I think organizations that don't are gonna have more of a struggle because that becomes more important as we think about just making conscious choices: how do we wanna spend our days? How do we wanna spend our working lives and what do we want to accomplish? Mike Trusty, VP of Talent and Learning, Fannie Mae We're Only Human -- Episode 157   Digital transformation isn't a new concept, but it's always interesting to hear how different employers approach the process, the challenge, and most importantly, the people side of the equation. In this episode of We're Only Human, Ben Eubanks interviews Mike Trusty from Fannie Mae about his perspective on the organization's transformation journey and what lessons it holds for other leaders on similar paths. Spoiler alert: Mike's big recommendation: hold off on the flash and focus on the substance. The nuts and bolts. The key fundamentals. Without that foundation, most efforts will not succeed long-term. Want more? Dive into this episode and take notes!   Show Notes Connect with Mike on LinkedIn Check out HR Summer School, our biggest virtual livestream event of the year! Check out our show archives and sign up for updates so you don't miss an episode

In this episode of the Workday Podcast, Ben Eubanks, chief research officer at Lighthouse Research and Advisory, discusses what frontline workers need for an employee experience that fosters belonging and retention. His insights are part of a Workday-sponsored report, “Frontline Workers: How to Connect, Enable, and Support Them in the Modern Workplace.” https://blog.workday.com/en-us/2023/workday-podcast-redesigning-employee-experience-frontline-workers.html

https://fellow.app/supermanagers/ben-eubanks-lighthouse-the-real-definition-of-workplace-flexibility-and-how-to-achieve-it/ Workplace flexibility has a broader definition than you think. As leaders, we often assume we know what flexibility means to people, but flexibility is more than where you work. In episode 126, Ben Eubanks shares insights from his research to break down the true meaning of flexibility, work democracy and workplace autonomy. Ben Eubanks is the Chief Research Officer at Lighthouse, which has been serving HR, talent, and learning professionals with practical research and advice for over the last 10+ years. Tune in to hear all about Ben's leadership journey and the lessons learned along the way! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

Ben Eubanks, Lighthouse Research & Advisory, Chief Research Officer joins the Learning Unlocked podcast and shares with us how people can best leverage technology to create a more human experience at work, what characteristics great organizations share, how Artificial Intelligence is helping HR executives be more efficient and what listeners can expect to hear when they listen to Eubanks' podcast “We're Only Human”. Learn more about your ad choices. Visit megaphone.fm/adchoices