Senior Care Academy

Send us a textWhat if we approached aging with the same enthusiasm and preparation as expecting parents planning for a baby? This transformative perspective is just one of the powerful insights Kayla Cook brings to our discussion on navigating senior care with confidence and compassion.Drawing from her psychology background and extensive experience in home health and hospice, Kayla challenges common misconceptions that prevent families from accessing vital resources at the right time. She paints a vivid picture of modern senior living communities that feel more like cruise ships than clinical facilities, with vibrant activities and amenities designed to help residents thrive rather than merely exist.Our conversation tackles the widespread misunderstanding of hospice care, revealing how this Medicare-covered service can actually extend life while dramatically improving its quality when utilized early enough. Yet many families wait until the final days of life, missing months of comprehensive support that could transform their experience.Kayla advocates for proactive planning, suggesting families begin care conversations at milestone moments like a 65th birthday, when everyone is still healthy enough to express their preferences clearly. This approach normalizes aging as another life stage worthy of thoughtful preparation rather than something to be feared or avoided.We explore underutilized resources from specialized fitness training to help maintain crucial muscle mass, to educational programs like Kayla's upcoming "Senior Pathways" course. This monthly program will equip families with practical knowledge about dementia stages, available resources, and financing options without sales pressure.Listen now to reframe your approach to aging and discover how early planning can transform this journey from one of crisis management to meaningful connection. Join Kayla's first Senior Pathways course on May 1st at Abington Senior Living in Murray to take your first step toward confident, compassionate care planning.RSVP here: https://web.facebook.com/SeniorPathwaysUT• Psychology background shapes Kayla's person-centered approach to helping families make difficult care decisions• Modern senior living communities offer vibrant social environments comparable to cruise ships, far from outdated stereotypes• Hospice care is drastically underutilized and misunderstood – studies show it can actually extend life by about 15 days• Families should start care planning conversations at milestone moments like age 65, long before crises occur• Physical fitness and muscle maintenance are critical yet overlooked factors in healthy aging and longevity• Understanding the landscape of Medicare-covered versus private pay options requires early education• Senior Pathways course launches May 1st to help families understand dementia stages, caregiving tips, and available resourcesSupport the show

Send us a textWhen caregiving for someone with dementia, the most powerful support might not be what you expect. Dr. Beth Fouts, director of Utah State University's Alzheimer's Disease and Dementia Research Center, reveals transformative approaches to dementia care that benefit both caregivers and their loved ones.What began as an unexpected passion during her college studies has evolved into groundbreaking research on caregiver support. Dr. Fouts shares how her multidisciplinary approach—drawing from psychology, healthcare, family studies, and even architecture—creates a more comprehensive understanding of dementia caregiving challenges. "Understanding the mechanism of how something works is valuable," she explains, "but what I really want to do is find ways to help this population."The conversation dives deep into practical interventions that meet caregivers where they are. Traditional support often requires caregivers to attend in-person sessions—adding another burden to their already overwhelming responsibilities. Dr. Fouts's innovative online, self-guided therapeutic programs allow caregivers to access evidence-based support at any hour, without leaving home. These digital interventions apply Acceptance and Commitment Therapy principles, teaching caregivers to acknowledge difficult emotions while acting in alignment with their personal values.Perhaps most moving is Dr. Fouts's perspective on finding joy amid dementia's challenges. Rather than constantly correcting a loved one with dementia, she suggests embracing their reality—much like improvisational theater. This simple shift creates genuine moments of connection and reduces unnecessary conflict. "We can't bring them back to where we are in the present moment," she notes. "Our only option is to jump in, join their reality, and go with it."From emerging medical treatments to growing collaboration between researchers and service providers, Dr. Fouts offers hope for the future of dementia care. Whether you're caring for someone with dementia or working in healthcare, this conversation provides essential insights for navigating the dementia journey with compassion, resilience, and even moments of unexpected joy.• Started in dementia care through work in assisted living and discovered her passion during an adult development class in college• Transitioned from studying caregiver stress mechanisms to developing practical interventions that reach people who need support• Founded Utah's Alzheimer's Disease and Dementia Research Center in 2022 to bridge research and community service• Developed online self-guided Acceptance and Commitment Therapy (ACT) interventions for caregivers• Found that the care environment significantly impacts the progression of dementia• Emphasizes the importance of acknowledging difficult emotions while still acting in alignment with personal values• Advocates for "joining" the reality of the person with dementia rather than correcting them• Excited about emerging trends in Alzheimer's treatments targeting amyloid, tau, and inflammation• Highlights growing collaboration between researchers, service providers, and policymakersSupport the show

Send us a textKristy Russell takes us on a deeply personal and professional journey through the world of Alzheimer's disease and related dementias (ADRD). As Utah's sole specialist covering the entire state, Kristy shares how her grandmother's Lewy body dementia diagnosis transformed her perspective on memory care after initially swearing off working with dementia patients due to challenging experiences.The conversation tackles misconceptions head-on. Memory loss is just one symptom — thinking, behavior, and problem-solving abilities are equally affected. Kristy reveals a startling reality: only half of people with Alzheimer's are diagnosed, and of those, merely 30% share their diagnosis with loved ones, often fearing loss of independence.Communication emerges as the cornerstone challenge for caregivers. Through vivid examples, Kristy explains why arguing with someone with dementia about recent events is futile. Her "filing cabinet" metaphor brilliantly illustrates how memory works — newest files disappear first — helping caregivers understand why their loved ones can't simply "try harder" to remember.For overwhelmed caregivers, Kristy offers practical wisdom about delegation and self-care. "The energy you put out is the energy you're going to get back from the person with dementia," she notes, emphasizing that seeking help isn't failure but excellence in caregiving. She explains respite options and encourages caregivers to maintain their own health appointments and activities.Looking forward, Kristy shares hope about new medications like aducanumab that can remove brain plaques in early stages, signaling a positive trajectory in treatment development. Her powerful closing message resonates deeply: "You're doing a good job and you're not alone."Whether you're caring for someone with dementia, working in healthcare, or simply seeking to understand these conditions better, this episode provides invaluable insights, practical strategies, and heartfelt encouragement for the journey ahead.• Kristy's journey from swearing off dementia care to becoming Utah's statewide ADRD specialist• Only about half of people with Alzheimer's disease are diagnosed, and of those, only 30% share their diagnosis with family and friends• Early diagnosis allows for better planning and less crisis management as the disease progresses• Communication challenges require meeting people with dementia in their reality rather than constantly correcting them• The "filing cabinet" memory metaphor explains why recent memories disappear first• Self-care for caregivers includes delegating tasks and utilizing respite services• New medications like aducanumab can help in early stages by removing brain plaques• The Utah government's WISE initiative focuses on helping seniors age in place independentlySupport the show

Send us a textWhat happens when a doctor of physical therapy who swore he'd never work with older adults discovers his true calling in senior care? Matt Hansen, Executive Director of the Home Care and Hospice Association of Utah, takes us on his remarkable journey from pediatric specialist to passionate advocate for quality home-based care.Matt reveals how his perspective dramatically shifted when he recognized the profound similarities between life's bookends—young children and seniors often share the clearest understanding of what truly matters in life. Through candid storytelling, he challenges some of our most deeply held assumptions about caring for aging loved ones, particularly the belief that families should handle everything themselves.The conversation tackles head-on the uncomfortable reality that well-intentioned family caregiving often fundamentally changes relationships. When adult children become caregivers, they frequently stop being daughters or sons in the same way. Professional support can preserve these precious family dynamics while ensuring comprehensive care.Perhaps most provocatively, Matt questions the inheritance mindset that prevents seniors from utilizing their life savings for quality care. "The money my parents saved is there to take care of them," he emphasizes. "The greatest inheritance they've given me isn't financial—it's values, work ethic, and love."Looking toward the future, Matt shares his optimism about emerging technologies that promise to transform home care. From non-wearable sensors that monitor vital signs through mattresses to AI systems that streamline documentation, these innovations may help address the serious staffing and reimbursement challenges facing the industry.For anyone considering home care for a loved one—or as a career path—this episode offers invaluable perspective. As Matt beautifully states, entering someone's home to provide care isn't just a job; it's stepping onto "sacred ground" where you might be their only advocate for maintaining independence and dignity.• Moving from pediatrics to geriatrics after initially being reluctant to work with older adults• The misconception that families can handle senior care alone without professional support• How family relationships change when relatives become caregivers instead of maintaining their primary roles• Challenging the mindset that saved money should be preserved as inheritance rather than used for quality care• The funding challenges facing home care with Medicare Advantage plans paying significantly less than traditional Medicare• Technology innovations making aging in place safer, including non-invasive monitoring systems and AI-assisted documentation• Utah's surprising statistic of over 450,000 family caregivers, many who don't identify as caregivers• The sacred responsibility of working in someone's home and serving as their advocateSupport the show

Send us a textCould changing your diet in your 70s actually improve your health, or is it too late? According to nutrition expert Amy Covington, the power to transform health through diet remains strong throughout our entire lives.Amy shares the remarkable story of a senior who initially refused to change his eating habits but experienced dramatic improvements in his diabetes management and mobility after just six months of nutritional changes. This transformation challenges the widespread belief that older adults can't reverse chronic conditions or improve their metabolic health.Drawing from her experience overseeing Utah's nutrition programs and researching senior malnutrition, Amy distinguishes between simply "plant-based" eating and truly nutritious whole foods. She offers practical approaches for seniors hesitant to completely eliminate animal products, suggesting an 80-20 rule that allows flexibility while maximizing health benefits.Perhaps most valuable are her strategies for addressing decreased appetite, a critical issue for many seniors. From making mealtimes social events to enhancing food's visual appeal and stimulating appetite through light activity, these techniques help break the cycle of poor nutrition that often accelerates health decline. Amy also recommends specific screening tools caregivers can use to identify nutrition risks before they become serious medical concerns.Whether you're caring for an aging parent, working professionally with seniors, or planning for your own healthy aging journey, these evidence-based nutrition strategies offer a path to enhanced quality of life. Discover how simple changes like incorporating more colorful vegetables, switching to whole grains, and being mindful about protein sources can significantly impact wellness in our later years.• Nutrition changes can significantly improve health at any age – even in your 70s or 80s• Plant-based nutrition offers specific benefits for chronic conditions common in seniors• Small changes like following the 80/20 rule can make meaningful health improvements• Decreased appetite is a major concern for seniors, often creating a cycle of poor nutrition• Eating with seniors, making meals visually appealing, and encouraging light exercise can improve appetite• Eating less red meat (ideally twice monthly) and focusing on whole grains offers significant health benefits• Medicare and Medicaid increasingly recognize nutrition services for chronic conditions• Simple screening tools like the Malnutrition Screening Tool can help identify nutrition risks• Frozen fruits and vegetables are cost-effective alternatives that maintain nutritional value• Changing the plate composition to include more colorful vegetables and fruits is an easy first stepContact your local Area Agency on Aging through das.utah.gov/locations to learn about meal programs and nutrition services available in your county.Support the show

Send us a textExperience the enlightening journey of Connie Assiff, a passionate caregiver and Tai Chi instructor, who shares her inspiring story about navigating the challenges of caregiving while advocating for holistic health for seniors. From her unexpected start as a caregiver at 25, Connie has dedicated her life to empowering families with the tools and resources needed to ensure aging with dignity. In this episode, we delve into the multifaceted lessons she learned over her nearly three-decade-long journey. Connie discusses the current understanding of aging, the importance of health literacy, and the transformative power of Tai Chi for older adults. She emphasizes that exercise is not just about physical well-being but also about emotional resilience, and how incorporating movement into daily life can foster independence and joy in older age.Listeners will also gain practical insights on how caregivers can seek support systems to alleviate feelings of isolation and overwhelm. Connie's advocacy work fuels a passionate dialog about the necessity of self-care and how it enables caregivers to continue their vital work without sacrificing their own health. This episode is a must-listen for anyone involved in caregiving, whether professionally or personally. Discover the refreshing perspective that “self-care is not selfish” as she provides valuable advice and strategies for integrating movement into daily routines. Whether you're a caregiver, a family member, or simply someone interested in aging well, Connie's insights hold wisdom for all. Tune in and be inspired to take action for healthier aging! Don't forget to subscribe, share, and leave a review!• Overview of Connie's caregiving experiences• The positive effects of Integrating Tai Chi• Key lessons learned through caregiving• Importance of self-care for caregivers• Tips for younger caregivers feeling overwhelmed• The role of movement in enhancing quality of lifeSupport the show

Send us a textWhat if the future of senior care lies in the seamless integration of technology and human compassion? Get ready to explore this fascinating intersection in our latest episode of the Senior Care Academy podcast. Aaron and I delve into the trends shaping senior care in 2024, as the industry recalibrates after the COVID-19 disruptions. We uncover the significant demand for senior care services despite the stagnant growth in caregiver numbers. Join us as we highlight insights from the Utah Symposium on Aging Care, which inspire fresh approaches to meet these challenges and underscore the government's role in supporting aging in place through initiatives like the Older Americans Act.The promise of technology holds immense potential for aging populations, and we are thrilled to share how it's being embraced worldwide. From the heartwarming innovation of Paro, the therapeutic robotic seal, to the capable assistance of RoBear, the nurse robot, we spotlight the ingenious solutions transforming senior care. Japan's pioneering efforts in addressing demographic challenges offer a model for others, especially the U.S., where home care expenditure is notable. Embracing technology isn't just an option; it's a necessity for enhancing the quality of life for seniors and their caregivers.Beyond tech, we discuss the enriching concept of community integration, moving away from isolating seniors in facilities towards a vibrant intergenerational living model. This approach not only fosters a sense of purpose but also combats loneliness through diverse activities. We explore practical steps like adopting smart home technologies to support senior independence without the intimidation of full-time care. As we embark on this exciting series of industry insights and updates, we invite you to share your thoughts and suggestions for future topics. Let's navigate the evolving landscape of senior care together.On this episode, we touched on...• The importance of returning to normalcy in senior care post-COVID• The overwhelming preference for independent living among seniors• The role of AI and technology in enhancing elder care• Challenges to technology adoption in the senior demographic• Global trends in aging populations and their implications• Strategies to combat senior loneliness through community engagement• Discussion on future housing solutions for seniors and support systemsTimestamp to help you navigate the podcast:1:33 – Return to normalcy2:50 – COVID had a good impact on the senior care industry6:30 – AI trend for senior care12:19 – Integrating AI to the industry14:30 – Internet can help disconnected people to be connected22:10 – Upskilling the workforce using AI24:10 – NORC (natural occurring retirement community)27:13 - Combating senior's loneliness27:50 – Find senior's niche community28:27 – You dont have to be the innovator, you have to be the integratorWatch our episode with Ezra Torres hereSupport the show

Send us a textPam Hill and Brian Tucher from Beacon Therapy reveal the transformative power of therapy for seniors, joined by their delightful therapy dog, Hal. Experience firsthand how they create a nurturing space that allows older adults to express their emotions freely, overcoming the stigma of mental health often faced by the elderly. By sharing their compassionate approach, Pam and Brian emphasize the critical role of building trust and friendship to help seniors find renewed purpose and joy even amidst the challenges of aging.Listeners will gain valuable insights into the nuances of supporting older adults' mental health, from the societal perceptions that often undervalue them to the family dynamics essential in offering empathy and understanding. The episode underscores the importance of engaging with seniors in their reality, particularly in navigating conditions like dementia and Alzheimer's. The therapeutic journey of transitioning from despair to ego integrity is explored, highlighting how community and reminiscence can play pivotal roles in this profound transformation.Discover the heartwarming impact of therapy dogs in the healing process, as Hal's presence brings joy and sparks positive memories for clients. Pam and Brian share personal stories that honor the individuality of their clients, shedding light on their unique lives and contributions. Additionally, we explore the services offered by Beacon Therapy in Taylorsville, Utah, noting its accessibility and the importance of spreading awareness about these vital resources. This episode is a testament to the power of compassionate therapy and the boundless benefits it offers to seniors and their families.This episode includes the following:• Discusses the journey into focusing on geriatric therapy• Explains how therapy dogs enhance emotional expression• Examines common barriers seniors face regarding mental health• Describes strategies for family involvement and community building• Explores grief and loss within the aging population• Discusses the unique perspectives of aging gracefully• Highlights the importance of respecting the individuality of seniors• Offers insights into the future of geriatric mental health treatmentSupport the show

Send us a textWhat happens when a personal experience turns into a lifelong calling? Janelle Bird shares her journey from caring for her brother with Down syndrome to becoming a dedicated in-home caregiver for seniors. She highlights the deep connections she forms with clients, where trust, empathy, and small yet meaningful gestures make a lasting impact.In this episode, we explore the universal experiences of seniors and individuals with disabilities, the power of presence in caregiving, and how small acts of kindness can transform lives. Janelle also offers insights on preventing burnout and sustaining passion in the caregiving profession. Join us for an inspiring conversation on the true power of genuine care.Key Takeaways:Caregiving is a two-way street – Supporting others also brings personal fulfillment.Small gestures matter – Simple actions, like handing a client an item instead of making them search for it, can make a huge difference.Building trust takes genuine interest – Engaging in conversations about a client's life helps form deep connections.Self-care is crucial – Taking time to recharge ensures caregivers can continue to give their best.Dignity is key – Finding ways to help clients while preserving their independence makes caregiving more effective and meaningful.Timestamps to Navigate the Episode:0:00 – Introduction and Janelle's background in caregiving1:32 – Why connection is at the heart of caregiving2:53 – The most rewarding aspects of working with seniors5:23 – Small actions that create big impacts for clients9:56 – Adapting to different clients and their unique needs11:54 – Building trust with clients and their families15:51 – How caregivers can prioritize their own mental well-being17:45 – Lessons Janelle has learned from her clients19:57 – What people should know about caregiving as a profession21:34 – Advice for new caregivers entering the field23:34 – Final thoughts: The power of a simple smileSupport the show

Send us a textHow do shared experiences shape a generation? What role do grandparents play in the lives of their families? And how can Baby Boomers leave a lasting legacy for future generations?In this episode, Caleb Richardson sits down with Marc Joseph, (aka “Gramps”) the visionary founder of BabyBoomer.org. Together, they delve into the mission of the platform and the unique journey of the Baby Boomer generation, highlighting how their shared history has shaped their outlook on life, family, and community.The conversation touches on the evolving role of technology in communication, the enduring importance of grandparenting, and the timeless values of love and family in raising children. Marc passionately advocates for Baby Boomers to remain active, share their hard-earned wisdom, and inspire younger generations.Whether you're a Baby Boomer yourself, or part of a younger generation eager to learn from their insights, this episode is packed with meaningful lessons and powerful takeaways. Tune in to hear Marc's advice on staying engaged, leaving a meaningful legacy, and what's next for BabyBoomer.org as it continues to connect and empower a generation.TakeawaysBaby Boomers share a unique set of experiences that connect them.The mission of BabyBoomer.org is to provide resources for Baby Boomers.30% of Baby Boomers are not involved in their grandchildren's lives.Teaching children how to think is crucial for their development.Reading to grandchildren fosters bonding and listening skills.Technology has changed the way Baby Boomers communicate.Baby Boomers own a significant number of businesses in the U.S.The importance of family and love is paramount in parenting.Leaving a legacy is about sharing wisdom with younger generations.Engagement with the community is essential for Baby Boomers.Timestamp to navigate through the episode:02:58 The Mission of BabyBoomer.org05:58 Shared Experiences of Baby Boomers09:02 The Role of Grandparents in Modern Families11:51 Teaching the Next Generation14:56 The Impact of Technology on Baby Boomers18:04 Legacy and Wisdom of the Baby Boomer Generation21:12 Reflections on Growing Up as a Baby Boomer23:59 The Importance of Family and Love26:58 Challenges and Opportunities for Baby Boomers29:59 Advice for Aging Well31:47 Future Initiatives of BabyBoomer.orgSupport the show

Send us a textA heartfelt reflection on the past year, this episode brings together personal and professional milestones shared by the team at Helperly. We discuss cherished memories from 2024, meaningful moments in senior care, and set goals for the year ahead.Tune in for a fun filled episode with staff conversations, and special guest, Vincent, our self-appointed office manager. • Sharing favorite personal memories from 2024• Highlighting impactful moments in senior care• Reflecting on lessons learned through caregiver-client interactions• Discussing family celebrations and holiday highlights• Setting personal resolutions for growth in 2025• Outlining professional goals in senior care for the coming year• Reinforcing the importance of community and compassion for seniorsSupport the show

Send us a textWe are thrilled to share this episode with Stephen Richardson, our friend and one of the original creators of this podcast! This episode is filled with stories of Caleb and Stephen's mistakes, and lessons learned while attempting to grow a senior care business. Stephen is a seasoned entrepreneur who has helped scale multiple small businesses in the past few years. Stephen sheds light on what it takes build a business in the senior care space. From achieving a remarkable 300% growth milestone at Helperly, Stephen shares his insights on scaling companies with a strategic mindset. If you're eager to understand the impactful nature of work in senior care and the entrepreneurial spirit behind it, this episode is a compelling listen.Stephen shares that adaptability is the cornerstone of success, and this episode explores its critical role in business growth. We chat about the necessity of setting ambitious goals, the willingness to pivot strategies when faced with new information, and the importance of building scalable systems for future success. The conversation also highlights the relentless hard work and dedication required to achieve long-term business success, emphasizing that it's the quality of team members and culture that often accelerates progress. Thank you Stephen and we hope that all of you enjoy this conversation!Support the show

Send us a textDiscover the heart and soul of geriatric social work with our special guest, Sheryl of Utah case Management. Sheryl is a seasoned expert in dementia care who discovered her affinity for senior care early on when adopting a grandparent in elementary school and honed through years of professional dedication. She is an experienced care expert, author, and advocate for elevated dementia care in the state of Utah. Throughout the episode, Sheryl shares poignant stories that highlight the unique challenges and rewards of working with individuals with dementia. Her experiences illuminate the enduring nature of core emotions and memories, even as other cognitive functions decline. She provides thoughtful strategies for addressing the needs of dementia patients, emphasizing the power of empathy and understanding. Sheryl also offers invaluable advice for caregivers, stressing the significance of education, training, and a supportive approach that prioritizes safety, security, and love.You don't want to miss this special episode with Sheryl!Support the show

Send us a textHappy Thanksgiving!! 2024 was a special year here at SCA and Helperly and we hope it has been the same for you! Enjoy this short message from Caleb reflecting on the year, and including special messages from the rest of the office staff about our favorite parts of the Holiday. See you in December!dSupport the show

Send us a textDiscover the remarkable journey of Kayden Grenko, a trailblazer in senior care and the Director of Business Development at CareLife. With a fascinating background in healthcare administration and a wealth of hands-on experience Kayden offers invaluable insights into understanding and revolutionizing senior care. This episode discusses the unique value of intimate community settings and the diverse skill set required to thrive in this industry.Join us as we explore the importance of team development and innovative approaches to senior living. Kayden reveals how aligning team members' personal goals with their roles can lead to success, and challenges traditional activities by suggesting fresh, engaging alternatives. We also turn our attention to the mental well-being of both residents and staff, as Kayden shares strategies for fostering purpose-driven living and empathetic leadership. Learn how these approaches can enhance job satisfaction, reduce turnover, and transform communities.Support the show

Send us a textJoin us for an enlightening conversation with Teepa Snow! A pioneering force in dementia care and the creator of the Positive Approach. With her deep roots in occupational therapy, Teepa has reshaped how we perceive and engage with individuals living with dementia, focusing on empathy and personalized interaction. This episode offers invaluable insights for caregivers and professionals, underscoring the critical importance of relationship-building and adapting techniques to meet individuals where they are.We discuss the challenges of addressing agitation and distress in senior living spaces, advocating for curiosity over judgment.  The conversation highlights the need for proactive communication and engagement to manage expectations and prevent crises, while also recognizing the burdens faced by caregivers. Exploring the intersection of technology, creativity, and dementia care, we emphasize that technology should complement rather than replace human interaction. Teepa shares her thoughts on the importance of adaptability and understanding individual needs when integrating technological tools, such as music and TV, into care practices. We also delve into preparing for a career in dementia care, stressing the importance of flexibility, creativity, and systemic changes in caregiver training. Support the show

Send us a textHow does our past shape the way we work and lead? On today's episode we talk with Ezra Torres our first return guest to Senior Care Academy. Ezra talks about how his international travel and family examples have built him into the leader he is today.  Our conversation dives into how selecting team members driven by compassion can create a culture of genuine care. We also discuss the importance of cultivating communities where older adults can connect over their unique challenges and joys. Plus, we explore the delicate balance of integrating technology in senior care, ensuring safety without infringing on privacy.Discover the behind-the-scenes journey of developing a privacy-respecting fall detection system, and meet the passionate team at Care Life. This episode concludes with a lively discussion on the power of friendship and collaboration, as Caleb and Ezra reflect on their shared commitment to harnessing the wisdom of older generations to revolutionize the industry. Join us for an episode filled with insights, compassion, and a vision for a brighter future in senior care.Support the show

Send us a textJoin us as we explore the inspiring world of senior living with Cecilia Hitzke, executive director at Creekside Senior Living. Originally on a path to become a hospital administrator, Cecilia's passion shifted to senior living after her impactful experiences as a hospice volunteer. Her journey from activity assistant to executive director has been fueled by her dedication and creative background in music, which brings an extra layer of joy and innovation to her leadership style.In this episode, Cecilia shares how she's boosting staff morale, creating a positive work environment, and championing meaningful resident engagement through initiatives like resident ambassador groups and cultural events. As a board member of the Utah Assisted Living Association, Cecilia also discusses her advocacy for affordable senior care and the importance of education in the field.We touch on empowering seniors to stay socially engaged and the surprising ways they're adapting to technology through online classes. Cecilia also offers valuable insights for anyone considering a career in senior living, highlighting the deep fulfillment that comes from building connections. Plus, we end with a piece of advice from a Creekside resident that reminds us all: making one meaningful connection each day can make a world of difference.Support the show

Send us a textWhat if you could transform a company from a $500 million market cap to an astounding $5 billion? Join us on the Senior Care Academy podcast as we welcome Dave Sedgwick, President and CEO of CareTrust REIT, to unravel the strategic maneuvers behind this impressive growth. Dave gives us a firsthand account of CareTrust's evolution since 1999 starting under the umbrella of Ensign Group. Dave shares insight into how REITs function and includes his tips for leadership success. Our conversation with Dave also sheds light on the delicate balance between leadership and growth.  Dave shares career advice on becoming invaluable within your organization.  Learn how empowering team members can lead to remarkable business success. Discover insights into Dave's leadership style, including the importance of achieving results while nurturing relationships. His journey offers valuable lessons for anyone aspiring to lead in the dynamic environment of real estate investment and senior care.As we look ahead, Dave provides a glimpse into the future role of REITs in meeting the rising demand for senior living facilities.Support the show

Send us a textExperience the journey of Katie Tanner, our guest whose path led her from zookeeping to head of HR at multiple firms. Through her unique perspective, Katie uncovers the essential role empathy plays in effective HR management and shares her commitment to being an approachable ally for employees. Her insightful concept of "coaching up or coaching out" provides a fresh take on aligning individual growth with organizational culture.Discover the intricacies of scaling a company from 11,000 to 35,000 employees in just two years without compromising staff morale or patient care. Katie shares her experiences with creative employee appreciation strategies that bypass bureaucratic hurdles, offering a playbook for those navigating rapid organizational growth. Our conversation delves into the high-stakes world of mergers and acquisitions, particularly in healthcare, where aligning cultures and maintaining transparent communication are crucial for success.Join us as we unpack the critical role HR plays during organizational transitions, focusing on early involvement and proactive strategies to ensure workforce stability and satisfaction. Katie's firsthand experiences in the post-acute care sector shed light on the challenges and opportunities of moving between organizations of different sizes. This episode is a must-listen for anyone seeking to gain valuable insights into the complexities of healthcare and HR leadership, as well as practical advice on navigating similar challenges in their own professional journeys.Support the show

Send us a textEver wondered what it truly takes to make a meaningful impact in senior care? In this episode, Monique shares how her close-knit family background and unique professional experiences equipped her with the skills to connect deeply with seniors, transforming her roles into a fulfilling career path. Her story is a testament to the power of genuine passion and dedication in reshaping lives, both of caregivers and the elderly they serve.Explore the heartwarming and challenging aspects of building relationships with seniors as Monique recounts her experiences. We also address the emotional challenges caregivers face, especially during end-of-life care, and how maintaining a positive outlook can lead to personal growth and fulfillment. It's a reminder of the profound impact caregivers can have when they embrace each client's unique journey.Support the show

Send us a textJoin us for an enlightening conversation with Cameron Harris, the Chief Sales Officer at Sal Management, as he takes us through his remarkable journey from EMT to executive leadership in the senior care industry. Cameron's story is not just about a career shift but a heartfelt mission to transform healthcare culture through compassionate business practices. You'll learn how his experiences at places like Silverado ignited his passion for senior care and how he balances empathy with business acumen to improve the lives of seniors. Ever wondered what it takes to truly excel in sales, especially in senior living? Cameron demystifies the world of sales by focusing on problem-solving and genuine customer care. Forget everything you know about pushy sales tactics; this episode emphasizes understanding customer needs through meaningful questions and compassionate interactions. Discover how ethical sales practices can not only achieve business goals but also enhance the quality of life for seniors. We also touch on the importance of emotional engagement and how leveraging technology can foster community growth and reduce reliance on referral agencies.Curious about what the future holds for senior care sales? From the power of persistence and resilience to the significance of emotional engagement, Cameron shares invaluable insights that can transform your approach. Learn about the importance of feedback through personalized calls and performance reviews to continuously improve your sales strategies. Plus, get a glimpse into the exciting developments at SAL Management, including the remodel of the Beaumont Assisted Living facility. Finally, Cameron highlights the value of engaging with the Utah Assisted Living Association (UALA) for networking and legislative support, reinforcing his commitment to advancing the senior care industry. Tune in and be inspired by Cameron's dedication to making a positive impact.Support the show

Send us a textWhat if you could significantly improve the lives of seniors through technology and meaningful connections? Join us for an insightful conversation with Caleb Richardson, the innovative CEO and founder of Helperly. Caleb shares his deeply personal motivation behind creating Helperly, a personal care agency that places a strong emphasis on companionship and personal connection, inspired by his own family experiences. You'll learn how this vision evolved into Helperly Connect, a groundbreaking free platform designed to combat senior loneliness and promote lifelong learning through interactive classes.In our discussion, Caleb highlights the transformative role of technology in senior care. Traditional advertisements often fall short, depicting seniors in ways that don't empower them. Instead, we explore how simplified tech interfaces, engaging activities, and real-time communication features can revolutionize senior care. Discover how early intervention and strategic partnerships with care providers contribute to both physical and emotional well-being, supporting seniors to lead healthier, more fulfilling lives.We also delve into the importance of empowering seniors by providing them with opportunities to mentor and share their life experiences. Caleb explains the various life stages, from youthful passions to giving back in later years, and how seniors can feel undervalued without avenues to contribute. Learn practical steps for senior care providers to connect with Helperly and engage seniors meaningfully. Plus, get a sneak peek into the upcoming season of Senior Care Academy and find out how you can be a part of building a vibrant, supportive community dedicated to enhancing senior care. Don't miss this inspiring episode filled with actionable insights and heartwarming stories.Support the show

Send us a textWhat if you could transform the landscape of senior care with cutting-edge technology and an unwavering commitment to compassion? This week on the Senior Care Academy podcast, we sit down with James Dismond, CEO of Hospice Care of the Low Country, to explore the intersections of technology, empathy, and leadership in end-of-life care. Growing up in a small town in Kentucky and being adopted into an older family, James's personal experiences have deeply influenced his professional journey. He opens his heart about managing the care of his adopted mother and the emotional complexities that come with grieving, offering listeners a poignant look at the human side of hospice care.Ever wondered how AI could revolutionize senior care? Our conversation with James sheds light on this intriguing topic. We discuss how AI can predict care needs and prevent errors, ultimately enhancing the quality of care for seniors. James shares his insights on overcoming financial and regulatory challenges, stressing the need for understanding community demographics to deliver effective care. We also tackle the critical role of regulatory compliance in maintaining high standards, especially for smaller organizations facing increased scrutiny. This episode offers a balanced perspective on the promise and pitfalls of integrating advanced technology into a traditionally compassionate field.Leadership isn't just about guiding a team; it's about creating a legacy. James delves into the principles that drive his vision for Hospice Care of the Low Country, emphasizing the importance of aligning a team with a leader's mission. He shares actionable strategies for maintaining team motivation through heartfelt stories and investing in staff well-being. James also speaks to his aspiration of fostering a community that is comfortable with end-of-life care, aiming to leave behind a strong, enduring organization. Tune in to discover how James's blend of compassion, innovation, and leadership is setting new standards in senior care.Support the show

Send us a Text Message.Discover the journey of Christopher Leiboldt, the managing owner of Senior Care Authority in Atlanta, as he transitions from academia to corporate leadership and ultimately into senior care. Growing up in Rochester, New York, and having taught at NYU, Christopher's multifaceted career path took him through various roles in sales and marketing before he was inspired to acquire Senior Care Authority at the onset of the pandemic. His personal experience of caring for his father-in-law for six years profoundly deepened his empathy and commitment, leading to a passionate dedication to providing quality senior care.Learn about the significant mental and emotional benefits of genuine caregiving through the heartwarming story of a Peruvian couple whose caregiver's proactive approach fostered a sense of family and belonging. We emphasize the essential qualities required in aging services—genuine care and a passion for serving older adults. It's a field that demands much but offers the profound reward of providing dignity and self-esteem to seniors, prioritizing their well-being over profit.Navigating the complexities of senior care during the pandemic posed unique challenges, and Christopher shares strategies such as leveraging technology for virtual tours and consultations. From the profound impact of isolation on seniors, especially those with dementia, to supporting families with early planning and expert consultations, this episode offers invaluable insights. Christopher's vision of building a legacy in senior care underscores the importance of local advisors in ensuring the best care solutions for loved ones, all while balancing the emotional and logistical challenges of caregiving. Be sure to check out our website SCA with additional Senior Care Resources, and our exclusive offer to Senior Care Companies, and book a demo with one of our product specialists. https://seniorcareacademy.comSupport the Show.

Send us a Text Message.Ever wondered how a youth pastor's skills translate to elder care leadership? In this episode, we sit down with Robert Spielman, the Vice President of Culture at Foundations Health and Solutions, to uncover this intriguing journey. Discover how Robert's background in guiding youth seamlessly transitioned into a pivotal role in elder care, where he has implemented transformative programs like the Music and Memory Program and the Dementia Care Specialist Certification. These initiatives not only enhance the lives of residents but also foster a positive work environment for staff. Robert's insights into creating a culture of respect, gratitude, and engagement offer invaluable lessons for anyone in the caregiving field.Join us as we explore the revitalization of a former hospital-run nursing facility under new management and the critical role that culture plays in this transformation. Robert shares the strategies that led to high occupancy rates and a zero-reliance on agency staff, emphasizing the importance of core values, leadership, and team respect. Through personal anecdotes, he illustrates the impact of cultural understanding and sensitivity on improving care quality. This episode concludes with a powerful call to action for caregivers to embrace these principles, fostering meaningful connections and elevating care standards for seniors. This is a must-listen for anyone passionate about elder care and leadership.Support the Show.

Send us a Text Message.How do you break into the tech world when computers intimidate you? John Purnell, CEO of Family Hotline, shares his transformative journey from a global upbringing in Canada, Pakistan, and Portugal to becoming a pioneering tech entrepreneur. Influenced by his father's impactful agricultural work, John found his calling in technology, moving past his initial fears to introduce the Internet to retail stores in 1995 and spearhead innovative startups. Join us as John recounts his fascinating career path, including his role at Quickmar and his transition into the senior care tech space, where he focuses on bridging the communication gap for seniors and combating loneliness through cutting-edge solutions.Discover the challenges and triumphs of making technology accessible to seniors, especially those with dementia. John unveils the Family Hotline, a groundbreaking device designed with simplicity in mind, featuring an always-on screen that displays family members' photos and relationships, enabling effortless video calls. We'll explore how this user-friendly innovation not only enhances social connectivity but also improves the emotional and physical well-being of seniors. Packed with personal anecdotes and expert insights, this episode underscores the transformative potential of technology in senior care, highlighting the importance of non-pharmacological interventions that can significantly elevate the quality of life for seniors worldwide. Be sure to check out our website SCA with additional Senior Care Resources, and our exclusive offer to Senior Care Companies, and book a demo with one of our product specialists. https://seniorcareacademy.comSupport the Show.

Send us a Text Message.What happens when the roles reverse and you find yourself caring for the very person who raised you? Corbin Church, a seasoned entrepreneur and managing director of Utah's iHub, opens up about his emotional journey in balancing his demanding career with caregiving for his mother who suffers from dementia. Through heartfelt stories and candid reflections, Corbin illuminates the profound challenges and emotional guilt associated with this role reversal. He also shares the difficult decision of transitioning his mother into a senior living facility, emphasizing the critical need for privacy, amenities, and engaging activities to combat loneliness and keep her stimulated.Safety and trust become paramount when selecting a caregiver for a loved one with memory issues. Corbin walks us through his meticulous vetting process for finding a compatible caregiver from Helperly, highlighting the importance of open communication and thorough background checks. He discusses the delicate task of protecting his mother from deceptive spam calls and safeguarding her finances. Corbin's insights offer practical advice on maintaining a positive mindset amidst repetitive conversations and memory loss, showcasing how a trustworthy caregiver can become an invaluable advocate and companion.Turning to his professional life, Corbin shares the mission of iHub Innovation Hub Foundation, a nonprofit incubator in Provo, Utah. This collaborative environment is designed to support young entrepreneurs and recent graduates, transforming the often solitary journey of entrepreneurship into a community-driven effort. Corbin provides essential advice for senior care providers on building trust and alleviating guilt for families, stressing the importance of engaging activities for elderly residents. Whether you're an entrepreneur, a caregiver, or seeking to balance your personal and professional responsibilities, this episode is packed with valuable lessons and heartfelt moments.Support the Show.

Send us a Text Message.Can energy-based healing truly make a difference for those with advanced dementia? Our guest, Dr. Etel Lord, a trailblazer in dementia care, is here to share her profound insights and pioneering work that suggest it can. From her journey from French Canada to becoming the founding president of the International Caregivers Association (ICA), Dr. Lord's story is one of resilience, innovation, and personal growth. She opens up about her academic background, her challenging yet inspiring caregiving experience for her late husband, and how it all fueled her mission to revolutionize dementia care.Explore the promising Good Shepherd Healing System with us, as explained by a practitioner trained by Dr. Rankin. This energy-based healing method has shown remarkable benefits for individuals with advanced dementia, as evidenced by a successful 2015 study. We also discuss the ICA's global impact on improving dementia care practices and tackling workforce burnout through rigorous assessments and tailored training programs. Discover how consistency in care and the nurturing of potential leaders play pivotal roles in providing high-quality dementia care.Finally, we delve into the transformative power of Transactional Dementia Intelligence (TDI) and the importance of coaching in dementia care. Dr. Lord's innovative ideas on consistent, hospitality-driven care and the significance of influence in leadership offer a fresh perspective on improving dementia care facilities. We wrap up by reflecting on Dr. Lord's inspiring legacy and ongoing impact on the field, leaving listeners with a sense of hope and a deeper understanding of the challenges and breakthroughs in dementia care. This episode is not to be missed for anyone invested in the future of dementia care. Be sure to check out our website SCA with additional Senior Care Resources, and our exclusive offer to Senior Care Companies, and book a demo with one of our product specialists. https://seniorcareacademy.comSupport the Show.

Send us a Text Message.Unlock the secrets to enhancing senior care with insights from Gabrielle Pumpian, Chief Growth Officer at Cheer Home Care, in our latest podcast episode. Gabrielle shares her personal journey from Healdsburg, California, to becoming a leading figure in healthcare business development. With a background rooted in a strong work ethic and firsthand experiences at a rehab center in San Diego, Gabrielle's passion for home health sales and marketing was sparked by her grandmother's stroke, fueling her dedication to senior care. Gabrielle reveals the essential skills needed in healthcare sales, emphasizing the importance of strategic relationship-building and delivering targeted efforts for meaningful results.Explore how Cheer Home Care is changing the narrative around aging through a positive, joy-focused approach. Gabrielle discusses the company's commitment to hiring caregivers who share their values and the immense satisfaction derived from being part of a close-knit, empathetic team. Through strong leadership and a dedication to community engagement, Cheer Home Care is creating a supportive environment for seniors, ensuring they continue to enjoy life and maintain quality of life. Gabrielle also highlights the significance of education and community involvement as key elements of their mission to be a trusted presence in the community.Get valuable insights into the vital role caregivers play in improving seniors' lives, especially those facing isolation. Gabrielle emphasizes the importance of understanding seniors' current states and future goals to tailor recommendations and ensure comprehensive support. Learn about the indispensable qualities of case managers and aging managers, and the necessity of balancing professional and personal responsibilities to maintain effectiveness as leaders and caregivers. Gabrielle also underscores the importance of early conversations about home care costs and planning, advocating for a proactive approach to create a legacy of comfort and preparedness for the aging process. Join us for a compelling conversation filled with practical advice and inspiring stories that will leave you thinking differently about senior care. Be sure to check out our website SCA with additional Senior Care Resources, and our exclusive offer to Senior Care Companies, and book a demo with one of our product specialists. https://seniorcareacademy.comSupport the Show.

Send us a Text Message.Ever wondered how servant leadership can transform healthcare? Join us for an inspiring conversation with Rochelle Alonzo, Area Vice President at Elevation Hospice, Primary, and Palliative Care of Utah, as she walks us through her remarkable 17-year journey in healthcare. From her beginnings as a licensed practical nurse to her current leadership role, Rochelle shares her passion for home-based hospice care and how her upbringing in a single-parent household shaped her leadership style. Hear about her day-to-day responsibilities and her commitment to excellent patient outcomes, offering invaluable lessons for healthcare professionals at any stage of their careers.Looking to build strong, cohesive teams in healthcare? Rochelle reveals the strategies that have empowered her teams at Elevation Hospice, focusing on education, effective communication, and creating "bench strength" within departments. Discover the power of individualized training, regular assessments, and hands-on support as Rochelle shares a detailed example of how these methods significantly improved clinical outcomes and patient satisfaction. This episode underscores the importance of preparing team members to step into leadership roles, ensuring that everyone is equipped to provide compassionate, quality care.Financial challenges in hospice care can be daunting, but Rochelle's journey in understanding healthcare finance adds a unique dimension to her leadership. Learn how she navigates the complexities of healthcare funding and referral coordination, collaborating with local agencies to provide essential care. Rochelle's ability to balance financial acumen with her nursing roots offers a blueprint for effective, compassionate leadership. Her stories of embracing finance, business development, and valuing her team members highlight the profound impact of compassionate leadership, making this episode a must-listen for anyone in the healthcare industry. Be sure to check out our website SCA with additional Senior Care Resources, and our exclusive offer to Senior Care Companies, and book a demo with one of our product specialists. https://seniorcareacademy.comSupport the Show.

Send us a Text Message.Balancing the care of both her young children and her cancer-diagnosed parents, all within a single year, Lynn Smargis found herself thrust into the challenging world of senior care. This life-changing experience ignited her passion for helping families navigate the emotional and financial complexities of caregiving. Join us as Lynn shares her incredible journey and the vital support she offers to prevent families from facing financial ruin. Through her heartfelt stories, you'll understand the deep emotional toll of caregiving and the intricacies of Medicaid spend-downs.How can you be sure a senior living community truly meets high standards? Lynn sheds light on what to look for, from the professionalism of staff and resident engagement to overcoming stigmas attached to assisted living. She emphasizes the necessity of cleanliness, respectful communication, and active director involvement. By addressing these elements, Lynn aims to dispel outdated misconceptions about nursing homes, ensuring a positive and supportive environment for seniors.Discover the power of podcasting in building long-term relationships in the senior care industry. Lynn discusses how her podcast, "Caring for Your Aging Parents," has become a crucial tool for establishing trust and engaging with clients. We also explore future trends in senior care, emphasizing the importance of a robust B2B network and the emerging role of death doulas. Lynn invites listeners to connect with her, offering invaluable resources for navigating the senior care journey. Be sure to check out our website SCA with additional Senior Care Resources, and our exclusive offer to Senior Care Companies, and book a demo with one of our product specialists. https://seniorcareacademy.comSupport the Show.

Send us a Text Message.What if your career path led you from aspiring research historian to a leader in home care regulation and advocacy? That's the fascinating journey of Doug Robertson, our guest on this episode of the Senior Care Academy podcast. As the Senior Director of Government Affairs at Right at Home, Doug delves into his extensive background in public policy, including his work with the Grocery Manufacturers Association, and shares the intricate details of transitioning into the home care industry in Omaha, Nebraska. Get ready to explore the dynamic interplay between legislation and regulation, and understand why senior care may not see as many targeted bills compared to other sectors.Doug sheds light on the vital projects and responsibilities at Right at Home, especially their endeavors to comply with new regulations like New Jersey's Domestic Worker Bill of Rights. Learn about the meticulous processes involved in analyzing legislation, crafting essential documents, and communicating these vital changes to franchisees. Through this lens, Doug discusses the critical role of government affairs consultants and lobbyists in ensuring business compliance with state laws. From state licensure and government reimbursement contracting to grassroots advocacy, understand the day-to-day operations and the complexities posed by varying home care regulations across states.Finally, Doug shares his memorable "eureka moments" in the realm of policymaking and problem-solving, underscoring the significance of data and perspective sharing among stakeholders. Discover the inspiration behind the Home Care Leadership Series podcast and its mission to educate and advocate for home care issues. With insights into the potential impact of AI and technology on home care, along with actionable advice to enhance the quality of life for seniors and their caregivers, this episode is packed with invaluable information. Don't miss out on the expert insights that Doug brings to the table, making this one of the most informative episodes for anyone in the senior care industry.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Send us a Text Message.What if you could secure your family's financial future and achieve long-term stability, even amidst life's uncertainties? This episode of the Senior Care Academy podcast promises to equip you with actionable strategies from Brad Bennett, a former stonemason turned financial strategist at Fortress Wealth Architects. Brad's journey, influenced by his wife's family and his transition to becoming a coach for the Rich Dad organization, offers invaluable insights on creating a robust cashflow structure and prioritizing financial security by paying oneself first.Brad discusses the importance of protecting your economic value, assets, and cash flow from potential threats, ensuring your spouse and children are taken care of in the face of unexpected events. He emphasizes the benefits of efficient cash flow systems over traditional structures, advocating for innovative ways to capture and allocate income strategically. Comparing financial planning to climbing Mount Everest, Brad highlights the necessity of personalized strategies that account for both success and safety, helping seniors navigate the evolving financial landscape and adjust their dreams to align with current realities.From the history and evolution of Social Security funding and taxation to leveraging tax-advantaged financial strategies like 1031 exchanges and cash value life insurance, Brad sheds light on minimizing tax burdens and maximizing wealth. He also underscores the significance of financial literacy and comprehensive planning, illustrating the importance of building a financial fortress through diversified strategies and robust protection. Tune in for a wealth of knowledge and practical advice that can transform your financial future.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Send us a Text Message.What if you could turn personal adversity into groundbreaking innovation in healthcare? Dr. Jim Feng, a visionary entrepreneur, joins us to share his extraordinary journey from Shanghai to Toronto and how his own experiences with sports injuries led him to revolutionize pain management and rehabilitation. Listen as Dr. Feng recounts his path from being a competitive wrestler to founding Fixable, a cutting-edge platform that integrates high-performance rehab technologies accessible to everyone, including elite athletes and seniors.Have you ever considered how goal-setting can transform your life? Dr. Feng illustrates this beautifully using the metaphor of a graph where creativity and innovation are required to push beyond our limits. At just 23, he balanced school with a full-time job, meticulously planning every aspect of his life to achieve his vision. Learn how reflective goal-setting inspired by mentors like Josh Singer can help you manage stress and direct your efforts toward meaningful accomplishments, whether in personal health or ambitious business aspirations.Are you ready to build resilience and enhance your overall well-being? In the latter part of our discussion, Dr. Feng emphasizes the importance of lifelong learning, physical health, and finding your guiding purpose. Discover Fixable's innovative strategies that engage users in long-term rehab and physical therapy, particularly seniors. Dr. Feng shares actionable advice on incorporating exercise into daily routines and the significance of understanding deeper motivations, such as living independently and staying active with grandchildren. This episode is a treasure trove of insights for anyone looking to build a more resilient and healthier life.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Send us a Text Message.What happens when a career in public administration and elder law leads to a transformative calling in senior care? On this episode of the Senior Care Academy podcast, we have the pleasure of speaking with Tanya Goodwin, a passionate senior living advisor from Nebraska. Tanya takes us through her incredible journey from working in the state's legislature to discovering her true mission with Oasis Senior Advisors. Learn about the foundational values of Oasis and how empathy and genuine care drive Tanya in her day-to-day work, making a real difference for seniors and their families.Ever wonder how senior care services connect with the "sandwich generation" through both traditional and digital means? Tanya delves into the importance of word-of-mouth referrals and utilizing modern communication strategies like webinars, podcasts, and social media. She sheds light on the adaptable nature of Oasis Senior Advisors, especially in a post-pandemic world, where flexibility and continuous education are crucial. This conversation is filled with insights on how Oasis stays ahead of the curve, fostering effective support for those balancing careers and caregiving responsibilities.Leadership can make or break a senior living community, and Tanya discusses the profound impact of proactive relationship-building from executives and directors. If you've ever faced the difficult decision of moving a loved one into assisted living, you'll appreciate Tanya's advice on acting within the optimal window of opportunity. Hear her advocate for the necessity of knowledgeable support systems to navigate the complexities of senior care. As a heartfelt conclusion, Tanya shares her ultimate wish to one day eliminate the need for advisory services, highlighting her unwavering commitment to the well-being of seniors. This episode is a must-listen for anyone devoted to enhancing the lives of our elderly population.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Can innovative technology truly change the landscape of senior care? Join us as we sit down with Ezra Torres, the visionary CEO and founder of CareLife, a company that is revolutionizing assisted living through cutting-edge solutions. Ezra shares his unique journey from his roots in Snoqualmie, Washington, influenced by his missionary grandparents, to his career shift from the Seattle Mariners to elder care technology at Hall Labs in Utah. Discover how his background in international business management and his passion for helping seniors led to the inception of CareLife.We delve into the critical issue of fall detection in senior care environments, a problem fraught with challenges and false alarms. Ezra discusses the importance of accurate, human-verified fall detection systems that prioritize privacy and independence for seniors. He sheds light on the practical hurdles and success stories of implementing these technologies in senior living communities, emphasizing the need for a customer-centric approach and the role of honest feedback from executive directors and administrators.Finally, we explore the complexities of integrating fragmented data from various sensors into a unified system, simplifying operations for senior care providers. Ezra highlights the significance of hiring dedicated professionals with industry experience to drive innovation and success. He also extends an open invitation to anyone interested in joining CareLife's mission, underscoring the value of communication and collaboration in creating effective solutions for senior care. Tune in to this enlightening episode to learn how Ezra Torres and CareLife are making a meaningful impact on the lives of seniors through technology and innovation.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Ever wondered what it takes to transition from the fast-paced world of Wall Street to the heartfelt mission of senior care? Join us for an enlightening conversation with Adam Benton, founder of Stellar Senior Living, as he shares his remarkable journey, revealing how personal experiences and a deep-seated entrepreneurial spirit led him to create a compassionate and thriving senior living empire. Adam's story is rich with touching anecdotes, including the heartwarming tale of his son with Down Syndrome, portraying how family life has profoundly shaped his approach to enhancing the lives of the elderly.Curious about the complexities of running a senior living business? Discover Adam's insights on the unique challenges and rewards of investing in assisted living, likening it to managing a multifaceted venture. He elaborates on the importance of aligning a large team with a unified mission and how Stellar Senior Living's vision has evolved to aim at improving the lives of 10,000 people by 2030. Adam also shares valuable strategies for ensuring high-quality care across multiple locations and the significance of fostering a sense of purpose among all team members.Find out how Adam balances the demands of work, family, and leadership while scaling a rapidly growing business. Learn about the innovative Stellar Living Foundation initiatives, such as Milo's Creamery, which provides meaningful employment for adults with different abilities. Get a glimpse into the future of the assisted living industry and the diverse career opportunities it offers. Whether you're passionate about senior care or exploring new career paths, Adam Benton's experiences and wisdom will leave you inspired and informed.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Ever wondered how a career in senior care can evolve from entry-level positions to executive leadership? Join us as David Egbert, the VP of Senior Living Operations at Western States Lodging and Management, shares his incredible journey. From his humble beginnings as a nighttime receptionist to a key player in senior living operations, David's story is fueled by a passion for caregiving and a deep connection with seniors. Influenced by his education in gerontology and early experiences with people with disabilities, David reveals how his dedication has shaped his path and led to significant opportunities within Legacy Retirement Communities.How have senior living communities adapted their marketing strategies amidst the COVID-19 pandemic? David discusses the pivotal shift towards digital marketing and the creation of quick response teams to handle online inquiries effectively. Learn about the innovative "Legacy Love" referral program that encourages residents to invite their friends and family, boosting occupancy rates. David also shares creative solutions like combining smaller apartments into larger units to meet the growing demand for independent living spaces, demonstrating the industry's resilience and adaptability in challenging times.What sets exceptional senior living communities apart? David offers insights into the importance of aligning hiring processes with company values to ensure employee satisfaction and reduce turnover. Discover how themed weekly activities, such as dressing up as iconic characters, can significantly lift resident morale and break away from traditional senior living stereotypes. David also delves into the future of senior living, highlighting the integration of smart home technology and the evolving needs of the baby boomer generation. Tune in to hear about the unique culture at Legacy Senior Housing, where personal touch and meaningful connections are at the heart of their mission.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Unlock the secrets to increasing occupancy rates and driving success in the senior living industry with seasoned executive Julie Podewitz. From her Midwestern roots to becoming a luminary in senior living sales, Julie combines her background in teaching and counseling to offer a unique, empathetic approach to sales. Learn why understanding human behavior and emotions is crucial in this emotionally charged market, and discover the fine line between empathy and sympathy that helps guide families through tough decisions.Navigate the evolving landscape of senior living with insights from the early 2000s to today. Julie illuminates the shift in customer expectations and the heightened demand for personalized experiences and amenities as Baby Boomers take center stage. Hear about effective strategies to boost occupancy, from forging genuine connections to harnessing the power of a robust digital presence. Julie also shares innovative event strategies that go beyond traditional outreach, fostering meaningful connections within the community through smaller, targeted events.Dive deep into the metrics and strategies essential for maintaining high occupancy rates. Julie discusses the financial implications of attrition and the unique challenges faced in senior living sales. Gain valuable takeaways from her book, "Solving the Occupancy Puzzle," and understand the importance of team culture and employee engagement in driving success. Julie's passion for teaching and coaching shines as she shares her excitement about current projects, including an online learning platform and innovative lead engagement tools. Don't miss this episode filled with actionable insights and strategies to enhance your senior living community's performance.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Unlock the secrets of how virtual travel can transform the lives of seniors with Jason Wei, the trailblazing CEO of Discover Live. Jason's heartfelt journey, inspired by his grandfather's unfulfilled travel dreams and later-life isolation, led him to create a groundbreaking company that offers real-time, personalized virtual travel experiences for older adults. Discover how Discover Live keeps seniors mentally active and engaged, providing not just virtual tours but also brain exercises and reminiscence therapy to enhance overall well-being.Explore the nuances of running a small business and harnessing inclusive technology in our discussion with Jason. Gain invaluable insights into the challenges of implementing immersive technologies like VR goggles and how effective communication between different business functions can build a robust company. Jason's personal experiences from founding Discover Lila to navigating the complexities of a tech-driven market are packed with lessons on finding the right partners and leveraging diverse skill sets to achieve success.Lastly, understand the tremendous impact of travel on connecting cultures and generations. Jason shares touching stories from his travels in Brazil, illustrating the power of genuine interactions in dispelling media-driven misconceptions. Learn about the innovative future of travel technology, from live stream travel to AI tools for personalized experiences, and how these advancements can combat the significant issue of loneliness among seniors. Tune in to discover the importance of lifelong learning and giving back to our elders, fostering a more connected and compassionate society.Click the link to book a demo with Helperly! https://calendly.com/srichardson-7e6e/30minHelperly ConnectHelperly Connect will find leads for your senior care company, and help you build your business. Support the Show.

Can starting a career at 13 set the foundation for lifelong success in senior care? Join us for an inspiring discussion with Jared Rodgers, who shares his incredible journey from his early days in Denver, Pennsylvania, to becoming a leader in senior care, insurance, and financial services. Jared's story is a testament to the power of dedication and human connection, deeply influenced by his mother's work as a CNA. We also examine the transformation of nursing homes over the years and the crucial importance of treating seniors with the dignity they deserve.Explore the fascinating growth of LifeForce Senior Care Corporation, a company that began as a small endeavor in 1989 and has since blossomed into a major player in New Jersey. Jared reveals how adopting Navy principles and focusing on self-reflection, effective systems, and rigorous training helped elevate LifeForce's operations. Learn about the technological advancements that have revolutionized communication within the industry, particularly during the COVID-19 pandemic, and the pressing challenges home care agencies face today, from legislative hurdles to the need for attracting younger caregivers.We also shed light on the legal responsibilities of being a domestic employer and the benefits of partnering with licensed home care agencies. Jared opens up about the seldom-discussed reality of teenage caregivers, sharing his own early experiences and the significant responsibilities young caretakers bear. This episode is a heartfelt homage to the unsung heroes in senior care and an eye-opening look at the innovations and support systems that can make their essential work more manageable. Don't miss this compelling conversation that highlights the profound impact of compassionate and innovative senior care solutions. Support the Show.

When Leslie Fuller, with her rich background as a social gerontologist and dementia care specialist, stepped into our studio, we knew we were in for an enlightening conversation about the transformative power of empathy in senior care. From the pivotal career shift that propelled her from the insurance industry to the heart of gerontology, Leslie paints a vivid picture of the challenges and triumphs encountered in dementia care. Her journey, influenced by personal experiences such as motherhood, sheds light on the delicate art of anticipating the unique needs of each resident, ensuring that their twilight years are treated with the dignity they deserve.Our dialogue takes a turn towards the vital role of communication, as Leslie shares her arsenal of strategies for bridging the emotional gaps between care providers, residents, and their families. She emphasizes the importance of crafting a welcoming atmosphere in memory care communities, one that feels less like an institution and more like a home. Through stories and experiences, we uncover the nuances of language in educating families about dementia, aiming to replace fear with understanding and encouraging active participation in the care process. This episode becomes a testament to the power of connection and shared planning in creating a supportive environment for seniors.Rounding off our conversation, Leslie brings to the forefront the success stories that underscore the bright future of dementia care. She illustrates how hands-on techniques and continuous staff education can lead to transformative experiences for both caregivers and residents alike. The personal anecdotes and success indicators Leslie shares breathe life into the concept of person-centered care, highlighting how a deep understanding of our seniors' histories and personalities can lead to more joyful, engaged communities. Prepare to be inspired by the possibilities of a more empathetic and effective approach to senior living, one that cherishes the value each individual brings to the table. Support the Show.

Embark on a journey of discovery with Dr. Stuart Smith, who lifts the veil on merging neuroscience, psychology, and cutting-edge senior care technology. From the weightlessness of space at NASA to the intimate setting of home-based elder care, Stuart's story is anything but ordinary. He illuminates the nuances of aging and shares how his work with Intel is pioneering advancements that are reshaping how we support our senior community. Grasp the essence of his multidisciplinary approach that champions data-driven decisions and collaborative problem-solving, and how these principles are revolutionizing the delivery of health services to our aging population.Prepare to be inspired as we discuss the transformative concept of Shift Left Health with Dr. Smith, bringing high-quality health services into the comfort and familiarity of one's home. Discover how technology is not just a tool but a bridge connecting the worlds of health, aging, and disability services to create solutions that are both accessible and cost-effective. Stuart's insight into the creation of a game designed to reduce falls among the elderly exemplifies the innovative spirit needed to tackle the pressing issues in senior care. This episode is a testament to the potential that lies in harnessing technology to improve lives.Wrapping up, Stuart Smith not only shares his vision but also challenges us to imagine a future where innovation in health services is the norm. Through stories of video games in rehabilitation and smart glasses in aged care, Stuart paints a picture of a world where creativity meets care, empowering workers and uplifting the spirits of those they help. His reflections on the necessity of evolving service models to meet the demands of an aging society will leave you contemplating the role of disruptive technologies in crafting a future where age is just a number, and the quality of life is paramount. Join us for an episode that's not just about foresight but about hope, as we explore the frontiers of senior care technology with a true pioneer in the field. Support the Show.

Navigating the complex landscape of global health requires not only expertise but also the insights of those who've walked the path from local origins to international influence. Maged, an Egyptian-American luminary in public health policy, joins us to share his transformative journey from a pharmacy graduate in Cairo to a key player in worldwide health initiatives. His vibrant heritage and professional metamorphosis underscore the critical role of cultural understanding and community engagement in crafting healthcare systems that truly make a difference.Our conversation with Maged illuminates the often-overlooked importance of clear public health messaging and the empowering ripple effect of health literacy. We grapple with the challenges of harmonizing healthcare expenditure with tangible outcomes, a dilemma faced by OECD nations and beyond. Maged's role at FHI 360 brings into focus the delicate balance between global health directives and the indispensable value of localized, culturally-sensitive policies—offering a candid look at the interplay of education, public health, and societal advancement.Wrapping up the dialogue, we confront the daunting global challenges that impinge on our collective well-being, from the confidentiality conundrums in data sharing to the promise of AI and telemedicine in closing health disparity gaps. Maged's perspective on the broader implications of our localized actions, particularly in the battle against climate change, serves as a poignant reminder of our shared responsibility in fostering a healthier, more equitable planet. Join us for an inspiring session that bridges continents and communities, reminding us that the health of one is indeed intertwined with the health of all. Support the Show.

Have you ever wondered what it takes to humbly lead a community through the golden years of their lives while juggling the complexities of healthcare management? Kyle Ruth-Islas, the heart behind the operations at the Redwoods Community for seniors, pulls back the curtain on a career that's not just a job, but a calling. From his Canadian beginnings to his transformative roles in sunny California, Kallo's path is a masterclass in empathy, continuous learning, and the art of asking the right questions.This episode isn't just a look into the life of a senior care COO; it's an exploration of the pivotal role communication and support play in shaping successful teams. Kyle dives into the strategies that foster transparent dialogues and how he navigates the labyrinth of policy creation and financial management—all while ensuring his staff feels heard, valued, and empowered. His insights are a powerful reminder that leadership isn't about having all the answers but about removing the obstacles in your team's path.Beyond the boardroom, Kyle shares his personal growth through Certified Dementia Practitioner training, shedding light on the profound impact it has on both caregivers and those they care for. Balancing this heavy responsibility with the joys and challenges of family life, he invites us to see the person behind the profession—complete with a passion for the Man of Steel. So, buckle up as we journey through the lessons of leadership, the intricacies of skilled nursing, and the delightfully human side of our dedicated guest. Support the Show.

https://www.retirementlivingsourcebook.com/about-usWhen the quest to find the right nursing home for a loved one becomes a catalyst for a lifetime of advocacy and innovation, you get someone like Steve Gurney. His 35-year journey through the landscape of senior living, from creating a vital guidebook to navigating the complexities of end-of-life care, is not just inspiring; it's a masterclass in positively impacting an entire community. As he sits with us, Steve recounts the evolution of his business, from its roots to its expansion, and the lessons learned along the way, including the transition from a startup to part of a media giant, and back again.If you've ever pondered the richness of life in senior communities or how to foster better connections across generations, this conversation will open your eyes. Steve's immersive experience living in different senior residences at the age of 43 brings an intimacy and understanding to the discussion that is rarely heard. He shares heartwarming stories that reveal the vibrant community spirit often overlooked in conversations about elder care, and the value of authentic leadership. This isn't just about aging gracefully; it's about living fully at every stage of life, and Steve's insights on breaking through age segregation to build supportive, intergenerational communities will resonate with anyone who believes that our later years should be as rewarding as our younger ones.We wrap up with a hard-hitting look at the pressures facing leaders in the elder care industry and the innovative strategies needed to navigate these challenges. Steve doesn't shy away from discussing the responsibility of leaders to absorb stress and inspire their teams, or the importance of transparency and proactive problem-solving in creating a positive work environment. His vision for an aging society that celebrates life and seeks joy, regardless of the number of candles on the cake, is more than just uplifting; it's a call to action for every one of us to rethink how we approach aging, both as individuals and as a society. Join us for this profound exploration of what it means to age with dignity, purpose, and a sense of belonging.Book a demo for Helperly's Senior Care software! https://calendly.com/srichardson-7e6e/30min Support the Show.

Have you ever wondered what fuels the passion behind the revolutionaries of healthcare staffing? In a heartfelt conversation with Ali Phillips, the visionary behind Medical Match, our latest podcast episode journeys through her compelling story. Raised in the buzzing city of Las Vegas, Ali's early fascination with geriatric care propelled her into a game-changing career in healthcare administration. We get a behind-the-scenes look at how Medical Match is transforming the hiring landscape by connecting clinicians with healthcare facilities through a system that values skill compatibility and cultural fit.Delving into the stark reality of burnout plaguing our healthcare professionals, Ali opens up about her own encounters with this industry-wide affliction. She recounts the demanding days as a hospice case manager and how it shaped her approach to Medical Match, advocating for clinicians to thrive as independent contractors. The platform not only curbs the financial hemorrhage caused by high turnover but also champions a culture of continuous education and mentorship. Together, we unpack the personal toll burnout takes and the ripple effect it has on families and mental health—a narrative that's all too familiar yet often overlooked.In the final chords of our episode, the spotlight shifts to the heart-rending issue of elderly care in the face of clinician burnout. Ali shares a poignant story, reminding us of the urgent need for efficient and compassionate care during life's unexpected moments. We confront the systemic nature of burnout and the imperative of candid discussions aimed at fostering a more robust support system for our aging population. Ali's passion for sparking positive change brings into focus the collective responsibility we share in nurturing a sustainable healthcare environment where both patients and providers can flourish. Support the Show.

https://jennyfitstart.comMeet Jenny, the gymnast turned fitness guru who's pioneering a revolution in senior health and happiness. As a physical therapist and fitness instructor, she's not just sculpting bodies; she's enhancing lives. Jenny's journey and the birth of Jenny Fit Start provide the backdrop for our enlightening conversation about the transformative power of fitness, especially during the isolation of the pandemic. Her story is a heartfelt reminder of the joy and community found in staying active, and the emotional uplift accompanying the physical benefits. Challenging the status quo, we tackle the myths clouding senior fitness, affirming that age is no obstacle to an active lifestyle. From improving bone density to enhancing balance, we discuss the vast array of exercises tailored to the needs and enjoyment of older adults. Whether it's amping up the fun in routine workouts or adapting to physical changes over time, we uncover the secrets that enable seniors to continue cherishing life's adventures, like traveling and playing with grandchildren. The fitness landscape is ever-changing, and so are the trends among the aging population. Jenny shares her expert take on the rise of virtual workouts, the competitive edge seen in sports like pickleball, and the importance of credible online training certifications. We wrap things up by diving into the heart of Jenny Fit Start, exploring how Jenny motivates her community through personalized workout videos, live classes, and retreats. Her mission is clear: to empower you with the tools to keep moving, no matter where you are on your fitness journey. Support the Show.

Have you ever wondered what it's like to be the only doctor in a small Kansas town, responsible for the health of an entire community? Rural healthcare is a world of its own, with unique challenges and profound impacts, something our guest Riley Moore knows all too well. From transportation director to executive director, Riley shares his journey through the multifaceted roles. His stories are a testament to the resilience and versatility necessary in these critical yet underserved areas. Transitioning roles can be like navigating a labyrinth, especially when stepping into an executive director position in a senior living facility. Riley opens up about his own experiences, from my nerve-wracking start at the Legacy House of Taylorsville to mastering the complex dynamics at Fairfield Village in Layton. Lastly, we unravel the fabric of personal connections in healthcare, how they're woven into the very core of patient satisfaction and staff retention.  Join us for a conversation that offers more than just insights into healthcare—it's an invitation to reflect on the service of caring and the lessons it imparts. Special thanks to Riley Moore for bringing his expertise and stories to the table, enriching this episode with his invaluable perspective. Support the Show.

In this Bonus Episode, our CEO/Senior Care Academy Podcast host Caleb Richardson guests on the "Utah Daily" Podcast and shares his journey of starting his company "Helperly" a senior care company that he started in the middle of the pandemic. Caleb Richardson's passion for in-home senior care and community connection was palpable. His narrative isn't just one of entrepreneurial triumph; it's a heartfelt journey through the creation of a company that stands as a testament to the power of personal stories and the wisdom of our elders. Caleb recounts the birth of Helperly during a time when the world was grappling with uncertainty, and how the initiative has since blossomed into a beacon of hope, guiding seniors towards a fulfilling life within the comfort of their own homes.This episode is a treasure chest of poignant reflections and forward-thinking strategies. We unveil the 'Senior Care Academy' project,  and discuss how capturing their stories nurtures familial bonds for years to come. Listen and be inspired by the innovative ways Helperly Connect is bringing joy to seniors through live virtual activities, potentially revolutionizing the marketing landscape of senior care. Caleb's tale is not just about growing a business but nurturing a community that cherishes every member, irrespective of their age. Support the Show.