Podcasts about integrating ai

Kirsten Graham is a virtual assistant (VA) and outsourcing expert who helps business owners reclaim their time, boost productivity, and scale smart—primarily through leveraging overseas talent. With a background in real estate, mortgages, and entrepreneurship, Kirsten is passionate about teaching entrepreneurs and professionals how to delegate low-value tasks, streamline their operations, and focus on high-impact activities. As co-founder of Six Figure Business Coaching, she helps her clients move from invisibility to visibility through video marketing, podcast guesting, and skilled virtual support. On this episode we talk about: Kirsten's first dollar earned through babysitting and her early journey into entrepreneurship Moving from real estate and mortgage to running a business that connects clients with remote talent worldwide Why hiring VAs for $6–$8 an hour can transform a business's profitability and owner's freedom The importance of hiring for very specific tasks rather than seeking a “unicorn” VA who does everything How treating remote team members with respect, paid time off, and long-term opportunities leads to retention and success The step-by-step model her company uses: interviewing, hiring, vetting, and training VAs for real estate, coaches, and service businesses Business models in the VA/outsource space: agency-style vs. direct-hire, margin differences, scalability, and how to choose a right-fit path The power of niching down (e.g., offering HighLevel-trained VAs or bookkeeping-specific VAs) and how to grow from a narrow offer Integrating AI: how today's VAs must be AI-fluent and how business owners can multiply efficiency by combining VAs and automation Why “boring” service businesses—like bookkeeping, HVAC, plumbing—are among the most reliable, profitable, and least likely to be automated by AI Buying, not just starting, a business: opportunities in acquiring already-running companies and upgrading them through outsourcing and systems Top 3 Takeaways Outsource for Freedom and Profit: Move all $6–$8/hour tasks off your plate; focus on what grows your business, not what just keeps it running. Niche, Train, and Systematize: Specialize your offer (e.g., marketing VAs, bookkeeping VAs, software-specific VAs) and use robust SOPs and ongoing training for client satisfaction and scale. Combine Talent, AI, and Acquisition: The biggest wins come from integrating skilled remote talent with AI-powered automations—whether you're starting from scratch or buying a business to modernize. Notable Quotes “If you're doing a $6 an hour task, you're doing it wrong. You should have someone else doing those tasks for you.” “It's easier to hire someone and keep them for years than to constantly replace people. Treat your VAs well—they're your team.” “Boring, unsexy businesses—like HVAC, bookkeeping, auto repair—are not going to be replaced by AI anytime soon, but they're always going to be profitable and needed.” Connect with Kirsten Graham: Website: sixfigurebusinesscoaching.com

Think AI is just another trend? Think again. It's not just changing the way we work—it's reshaping how we communicate, create, and connect. In this episode, I sit down with Jonathan Mast of White Beard Strategies to explore how AI is transforming business and marketing right now. From his early experiments with ChatGPT to building custom GPTs that handle social media and support—Jonathan doesn't just talk tech. He uses it, daily. We dig into what's working (and what's not) across platforms like YouTube, Facebook, and Google—and how new tools like Comet AI and Genspark are quietly shifting the landscape. This isn't about hype. It's about leverage. You'll hear how Jonathan stays human in a world of automation, how he protects his brand voice, and why authenticity matters more than ever in the age of deepfakes and algorithmic content. If you're curious about where AI is headed—and how to actually use it without losing yourself—this conversation is for you.

Have questions? Submit them at hrask.org.  This week, we share the results from AAIM's phase 1 of “trying it”. because in doing so, we found a real opportunity to align AI with our services. Introducing Aaime Hart - an HR chatbot built on reliable sources our members already trust. She will actually help YOU align AI with YOUR COMPANY. #aaimehart Timestamps:  0:00 – Welcome to AI & HR Week: Phase 2 – Align It 1:35 – AI vs. AI: Who's Really Hiring Who? 3:25 – Candidates Using Bots to Apply & Interview 5:15 – The Ethics of AI-Powered Applicants 6:22 – Meet Aaime Hart: AI Built for HR Pros 9:50 – How Aaime Hart's Sources Make Her Trustworthy 12:15 – Aaime's Strengths, Limits, and Safe Use Tips 14:40 – Demo 1: Create an HR Audit Checklist with Amy 17:45 – Demo 2: Build a High-Potential Employee Plan 22:00 – Create Justifications, Find Training & Go Strategic Get Key Takeaways From This Episode: tinyurl.com/2rhs4k9f

MOAT Method Episode Quicklink Digital marketing provides a powerful way for service-based businesses to acquire quality leads and boost revenue even during challenging times like the COVID pandemic. So, how can ordinary people jump into the digital marketing side hustle successfully? Richie Zarnicki, co-founder of ZM Consultants and expert in driving revenue for service-based businesses, joins us to share his journey and insights. In this show, you'll learn how Richie (Alongside his partner Nick McKenzie) started a digital marketing agency during the global pandemic and turned it into a success story! Discover how to identify your niche, create effective marketing strategies, and use tools like SEO and Google Ads to amplify your reach. Curious about the integrations of AI in marketing? We explore its potential and strategies for success. Plus, we're diving into the next frontier: AI chatbots for enhancing client interaction and compliance. Richie offers a sneak peek into how AI is transforming their business approach, turning digital leads into valuable customer engagements. Don't miss this chance to learn how to amplify your side hustle with digital marketing! Identifying and leveraging niches in digital marketing A practical approach to SEO and Google Ads for service-based businesses The importance of customer behavior tactics in marketing strategy Tools and systems that aid in efficient digital marketing practices Integrating AI for better customer service and compliance The role of personal and business growth in the marketing journey Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to Sridhar's newsletter & Podcast (Click Play button for Audio version of the Post). Appreciate you being here, so we can connect weekly on interesting topics. Add your email id here to get this directly to your inbox.Do subscribe to show Minimalist Techie over Apple Or Spotify Or YouTube podcast (Click on Hyperlinks for Apple Or on Spotify Or on YouTube) or hear it over email you received through my subscription or on my website.This weekly newsletter is mostly about the article, books, videos etc. I read or watch or my views on different topics which revolves around my head during the week.Point discussed in this Podcast,Microsoft: The Quiet Giant's ResurgenceKey Growth Drivers:* Cloud Dominance with Azure * Enterprise Software Powerhouse * Strategic Acquisitions: Acquisitions like LinkedIn and, more recently, the massive acquisition of Activision Blizzard, have diversified Microsoft's revenue streams and expanded its reach into new sectors like professional networking and gaming. The gaming division, encompassing Xbox and Game Pass, is a significant part of its ecosystem.* Early AI Integration: Microsoft was quick to invest heavily in AI, particularly through its partnership with OpenAI. This foresight allowed them to rapidly integrate cutting-edge AI capabilities into their existing product suite, from Azure AI services for developers to AI-powered features in Office (like Copilot) and Windows. This early move positioned them as a leader in the generative AI race, attracting new enterprise clients eager to leverage these new tools.This consistent execution and strategic vision have been key to Microsoft's impressive stock performance and market capitalization growth over the past half-decade. They've effectively shed any lingering perceptions of being a "legacy tech" company and firmly cemented their position as an innovation leader.Google (Alphabet): AI's Grand Ambition and Search's EvolutionAI's Ascendance with Gemini:* Catching Up Fast: While some might argue Google started a bit later in the generative AI race compared to certain competitors, their speed of development and integration with Gemini AI has been truly remarkable. Gemini is now a seriously impressive large language model, and its capabilities are expanding rapidly.* Unmatched Reach for AI Integration: What gives Google an almost unfair advantage is its massive market share and user base across its core products. Think about it: Google Search, Android, Chrome, YouTube, Google Workspace – these are platforms used by billions. Integrating AI, specifically Gemini, into these widely adopted products means AI features can reach an unprecedented number of people quickly and seamlessly. This integration isn't just about search; it's about enhancing productivity in Docs, creating content in YouTube, and smart features across Android devices.The Search Conundrum and AI's Role:* Search Revenue Dominance: Google Search has historically been, and remains, the primary engine of Alphabet's revenue, primarily through advertising. The concern for some analysts has been that as users increasingly turn to AI chatbots for answers, the traditional "blue link" search model might see reduced engagement, potentially impacting ad revenue.* The AI Mode and Future of Search: However, Google isn't sitting still. They've already integrated "AI Overviews" (or "AI mode") directly into Google Search results, providing synthesized answers directly. The challenge, and the opportunity, is to evolve Search in a way that provides instant, AI-powered information while still maintaining a valuable advertising ecosystem. If Google can swiftly adapt its advertising models to this new AI-first search paradigm, their extensive reach could turn this potential threat into a massive growth driver. The rapid progress with Gemini suggests they are indeed acting quickly to address this.* Cloud Growth (Google Cloud Platform): Similar to Microsoft and Amazon, Google Cloud Platform (GCP) is a significant and growing part of Alphabet's business, competing for enterprise cloud workloads and contributing to diversification beyond advertising.So, while there are always questions around how AI will reshape traditional revenue streams, Google's aggressive AI development with Gemini and its unparalleled user base position it strongly for future innovation and monetization.Amazon: E-commerce King and Cloud PowerhouseMoving on to Amazon, a company that, like the others, continues to perform exceptionally well. Amazon is a fascinating duality: it's the undisputed king of e-commerce, but also a dominant force in cloud computing.E-commerce Resilience:* Consumer Spending: Despite economic fluctuations, Amazon's e-commerce platform continues to thrive. It benefits from habitual consumer behavior, its vast selection, competitive pricing, and unparalleled logistics network (Prime shipping being a huge draw).* Advertising Growth: Increasingly, Amazon's e-commerce platform is also a major advertising hub, allowing brands to reach consumers directly at the point of purchase. This is a high-margin business that continues to grow rapidly.Amazon Web Services (AWS) - The Profit Engine:* Cloud Market Leader: AWS remains the global leader in cloud infrastructure services. Its reliability, extensive suite of services, and deep integration with countless businesses make it incredibly sticky. AWS consistently accounts for a disproportionate share of Amazon's overall profitability, subsidizing and fueling other ventures.* AI for Enterprise: AWS is also a key player in providing AI tools and infrastructure for businesses. From foundational models to machine learning services, AWS enables countless companies to build and deploy their own AI solutions, ensuring Amazon's role in the AI revolution extends far beyond its own consumer products.New Ventures:* Logistics and Delivery Network: Amazon's continuous investment in its own logistics infrastructure gives it a massive competitive advantage, enabling faster and more reliable deliveries.* Healthcare (Amazon Pharmacy, One Medical): Amazon continues to make inroads into the healthcare sector, leveraging its logistical prowess and customer-centric approach to disrupt traditional models.* Entertainment (Prime Video, Amazon Music): These services enhance the Prime subscription value, creating a sticky ecosystem that keeps users engaged within Amazon's orbit.Amazon's strength lies in its ability to innovate and expand into new sectors while maintaining dominance in its core businesses. Its cloud services provide a robust financial backbone, allowing it to take calculated risks and continue its relentless pursuit of market expansion.Each of these companies faces unique challenges and possesses distinct advantages. But what's clear is their relentless pursuit of innovation, their massive scale, and their profound impact on how we live and work. Watching their strategies unfold, particularly in the realm of artificial intelligence and new computing paradigms, will be fascinating in the years to come.That is all for this week. See you again.Do let me know in comments or reply me over email to share what is your view on this post. So, Share, Like, subscribe whatever these days' kids say :-)Stay Connected, Share Ideas, Spread Happiness. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit sridhargarikipati.substack.com

Send your burning questions to hrask.org Join us for a special episode where we dive into the evolving relationship between HR and AI. You'll get a fast-paced preview of what's ahead during AI in HR Week, along with expert insights on how AI is transforming hiring practices, reshaping compliance strategies, and helping leaders make smarter, more strategic decisions. Whether you're just starting to explore AI or already integrating it into your workflow, this episode will show you how to use AI with HR, not instead of it. Learn how to lead the way in an era where technology can enhance, not replace, the human side of HR.   Timestamps: 2:51 – Welcome Back: Why AI Is Changing the HR Landscape 4:45 – AI Across Generations: Lessons from an 80-Year-Old 7:12 – AI Tools for HR Pros: GREE Launch Teaser 11:42 – Phil's Phired Up 16:22 – Burning Questions 21:53 – Lawyer on the Clock 24:43 – Microsoft Saves $500M, Slashes Jobs with AI 29:05 – Trade Schools on the Rise Among Gen Z & Alpha 33:22 – Upskilling or Replaced? White Collar Risks Ahead 36:01 – Wrap Up: Try It, Align It, and Get Ready for What's Next   Click the link to download key takeaways from this episode: https://tinyurl.com/33ty9pf6   #AIinHR #ThisWeekAtWork #FutureOfHR #HRAutomation #AILeadership #HRLeadership #HRTech #AIinHRWeek #HRInsights #AIDoesNotReplaceHR #LeadershipDevelopment #HRStrategy #WorkplaceCulture #AAIMEA #OrganizationalChange #HR

This episode was produced in partnership with Salesforce.AI is changing the world of media and marketing at a rapid pace. But how are brands using the technology to drive better business outcomes and efficiencies?In part one of a series of two special episodes, Rob Pickering, chief technology officer for Tottenham FC, and Felicity Starr, regional VP at Salesforce (and a Spurs fan), join host Jack Benjamin to discuss how AI is enhancing the club's customer services and creating personalised experiences for fans.The trio also discussed the importance of sport for brands' media investments and what the future of fandom looks like in a rapidly changing media consumption environment.Highlights:4:25: Where are we in the AI revolution? Early use cases10:12: Tips for embracing agentic and the importance of data governance19:40: How to get started: 'If you can write it, you can do it'25:10: What next in the digital transformation journey?29:17: The future of sport business and fandomRelated articles:Women's sports are reshaping the future of adspendBehave: Significant gaps exist between C-suite and employees over AI implementationCannes reflections: AI took centre stage, but didn't address our industry's profound questions---Thanks to our production partners Trisonic for editing this episode.--> Discover how Trisonic can elevate your brand and expand your business by connecting with your ideal audienceVisit The Media Leader for the most authoritative news analysis and comment on what's happening in commercial media. LinkedIn: The Media LeaderYouTube: The Media Leader

In this value-packed episode, Nicole Higgins sits down with Dean Johnson—AI consultant, and experienced product business founder—to dive into the game-changing ways artificial intelligence is transforming product businesses.  Whether you're a founder at the start of your journey or running an established e-commerce brand, you'll learn actionable strategies for using AI to streamline operations, save time, and scale efficiently without losing that crucial human connection. Highlights include  Smart ways to use AI for inventory forecasting, automating reporting, customer service, and content creation The strengths of custom ChatGPTs for more intuitive, tailored results Workflow automation using tools like Make.com   Integrating AI with Shopify  Leveraging AI while maintaining authenticity and personal connection with your customers Practical steps to map your business workflows and identify automation opportunities Using AI for deep trend research and actionable business insights Key Takeaways: Start by mapping your business workflows to identify where AI and automation will help the most. Focus on repetitive, data-heavy tasks—freeing yourself and your team to focus on creativity and customer relationships. ChatGPT's custom GPT feature is a powerful way to make business analysis fast and personalized. Trend research and strategic planning can be augmented with AI,  Links  https://www.gorgias.com/ https://www.make.com/en https://n8n.io/ai/ Guest Dean Johnston https://aiefficiencyhubb.com/ https://www.instagram.com/deanjohnstonai https://www.tiktok.com/@deanjohnstonai https://form.typeform.com/to/izHind8W Host Nicole Higgins  The Buyer and retail coach  Nicole Higgins Links  https://www.instagram.com/thebuyerandretailcoach/ https://www.linkedin.com/in/nicolehigginsuk/ https://thebuyerandretailcoach.com/ https://thebuyerandretailcoach.com/newsletter-sign-up/ https://thebuyerandretailcoach.com/free-discovery-call/ https://thebuyerandretailcoach.com/blog/ Sponsor  Neon Digital Clicks  Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids' and family brands achieve explosive growth with high-performing digital marketing campaigns. Neon's new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand's true potential and reach the heights of success you dream of. Over the course of 60 days, Neon's expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.  At the end of the Runway period, they'll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth. If you're ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck. https://runwaytoresults.com/ https://neondigitalclicks.co.uk/

Who should integrate AI into your product? Joyce Gordon, Head of AI at Amperity, shares her expertise on AI-driven personalization and customer identity resolution. She explains why product and engineering teams should handle technical implementation while business teams should identify use cases, and outlines how unified customer data creates the foundation for effective AI personalization strategies that drive measurable revenue impact. Show NotesConnect With:Joyce Gordon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this riveting episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams invite powerhouse guest Ted Horton. Together, they delve into the transformative potential of generative artificial intelligence in the automotive sales industry.  "What if you could do this in minutes instead of spending a month creating 1,000 videos?" - Ted Horton The conversation demonstrates how AI technology, particularly generative AI, can be seamlessly integrated to promote efficiency, optimize customer interactions, and ultimately drive sales. With a focus on utilizing generative AI for creating personalized video content, this episode decodes how businesses can leverage automated, customized communications to elevate their competitive edge. "People prefer video... Video increases read open rates, increases engagements, increases appointments, and increases shows." - Sean V. Bradley The central theme of this episode revolves around harnessing AI to augment dealership operations, particularly through personalized video messaging. By automating these communications, dealerships can maintain engagement with prospects and customers alike, enhancing deal velocity and building stronger relationships. "Video bridges the gap between information and emotion. It's no longer about pushing products. It's about building relationships." - Sean V. Bradley The discussion introduces Dealer Synergy AI powered by Gan AI, a robust partnership aimed at delivering this advanced technology to dealerships, emphasizing the significant gains in both customer satisfaction and sales figures. Tune in to explore the nuances of implementing such technology and hear firsthand success stories from industry leaders. Key Takeaways: ✅ Generative AI is revolutionizing automotive sales by automating and personalizing customer engagement through videos. ✅ Video communication vastly outperforms text and static mediums in customer interactions, which is crucial for dealerships looking to stand out in a crowded marketplace. ✅ Integrating AI with CRMs can create an omnipresent response system that elevates sales and enhances customer satisfaction. ✅ Language barriers are no longer an obstacle, as AI can generate personalized communication in multiple languages efficiently. ✅ Dealer Synergy AI offers a white-glove service that ensures seamless integration and operation of AI tools within existing dealership systems.   About Ted Horton Ted Horton is an accomplished executive specializing in enterprise-level sales with a focus on Fortune 100 and 500 corporations. With over 30 years of experience, Ted has been instrumental in advancing sales strategies and integrating cutting-edge technology within the corporate environment. He is a former executive with BombBomb, and currently holds a senior executive role at Gan AI, an innovative company leading the charge in generative artificial intelligence.     The Future of Automotive Sales: Embracing The Generative AI Revolution Key Takeaways: Generative AI as a Game Changer: Video isn't just the future; it's the standard for engaging the modern car buyer with AI-driven personalized video communications. Automation and Personalization Synergy: Combining AI with CRM systems ensures personalized, consistent follow-ups, hitting the sweet spot of automation and human touch. Unparalleled Competitive Edge: Embracing Generative AI technology in a dealership's arsenal is pivotal in creating an unfair competitive advantage, significantly increasing customer engagement and sales volumes. The automotive industry isn't just turning a corner with technological innovations; it's racing down a highway of revolutionary change. At the forefront of this transformation is Generative AI, a breakthrough poised to redefine how dealerships engage with customers. As highlighted in the lively discussion from the Millionaire Car Salesman podcast, Ted Horton of GAN AI and Sean V. Bradley unveil the profound impact of AI-driven video content on dealership operations, painting a future where AI doesn't replace human effort— it amplifies it. In this comprehensive exploration, we dive deep into how Generative AI is reshaping the automotive sales landscape, emphasizing its strategic integration for maximized value and efficiency. Generative AI: Reimagining Customer Engagement In today's rapidly evolving digital landscape, video content is no longer an option but an imperative. "The ability to record these avatars and have them automatically generated real time within seconds…accelerates deal velocity," Ted Horton emphasizes, illustrating the profound capabilities of Generative AI in dealership processes. By leveraging AI to create personalized, dynamic videos instantaneously, dealerships meet customers' growing expectations for immediacy and personalization, creating stronger connections and more profound engagement. Automated AI videos can now incorporate customer-specific data—like name, vehicle type, and more—into tailored communications. The result is not only an uplift in sales but a seismic shift in how relationships are formed and nurtured digitally. The phrase "Video isn't the future. It's the present" underscores the urgency of adopting such technologies. With statistics showing that video content dramatically increases customer engagement and conversion rates, it's evident that AI's role in crafting these interactions is not just advantageous but essential. CRM and AI: A Harmonious Blend for Success Central to the transformative power of Generative AI is its seamless integration with CRM systems. This synergy ensures consistency and personalization in outreach efforts. Horton notes, "Video AI," when combined with CRM automation, is like having an omnipresent BDC (Business Development Center), eliminating human errors and providing constant, tailored customer interactions. Essentially, AI orchestrates a symphony of data and communication, effectively automating what was once a manual and error-prone process. For dealerships, this harmony transcends traditional sales methodologies. As Bradley states, by "launching automation flows for easy each use case," dealerships not only streamline processes but elevate them—ensuring customers receive relevant, personalized content at every touchpoint. This strategic blueprint for AI integration into CRM systems not only enhances the customer experience but dramatically increases sales performance, offering dealerships a distinct and sustainable competitive edge. The Competitive Power of AI Video in Dealerships The extraordinary potential of Generative AI isn't just in automating video creation—it's in redefining competition within the market. Dealers utilizing AI video capabilities are observing tangible improvements in sales, as evidenced by Longo Toyota's case, which highlighted a substantial increase in sales through personalized video strategies. Bradley reinforces this notion by providing a stark warning: "Every minute, every hour, every day that you waste procrastinating… is dollars lost." By harnessing the power of Generative AI, dealerships position themselves as industry leaders—actively investing in technology that not only facilitates sales but builds robust customer relationships. The lexicon of automotive sales is thus expanded, with AI serving as a tool not of replacement, but of enhancement and opportunity. It's a call to action for dealers to pivot from antiquated methodologies towards a future enriched by AI innovation, which promises not just survival, but dominance in the competitive marketplace. Time waits for no one, as echoed in the poetic recitation towards the end, reminding us of the fleeting nature of opportunity. The automotive industry stands on the precipice of a technological renaissance, with Generative AI as the catalyst speeding this evolution. Embracing AI technologies is no longer optional but essential, enabling dealerships to break free from the constraints of traditional processes and unlock unprecedented potential. Dealerships equipped with AI capabilities aren't just adapting to change—they're defining it. As the industry continues its evolutionary journey, those daring to innovate with Generative AI and video technology will indeed lead the pack.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!  

Who should integrate AI into your product? Joyce Gordon, Head of AI at Amperity, shares her expertise on AI-driven personalization and customer identity resolution. She explains why product and engineering teams should handle technical implementation while business teams should identify use cases, and outlines how unified customer data creates the foundation for effective AI personalization strategies that drive measurable revenue impact. Show NotesConnect With:Joyce Gordon: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Bill Bedrossian was set on becoming a stockbroker. With a job lined up in Chicago's financial district, he was focused on financial and professional success. But one afternoon, while walking to lunch, he stepped over a man experiencing homelessness without even noticing him. The man shouted after him, calling Bill out for his fancy suit and “little problems” while the homeless man was unable to get something to eat. Faced with another human just fighting to survive, Bill realized he had been preoccupied by things that, in the end, didn't really matter. The encounter shook him. Weeks later, he left his career behind and enrolled in graduate school for social work.Now CEO of Covenant House, Bill leads one of the most impactful organizations supporting youth experiencing homelessness. Founded in 1972, Covenant House provides shelter, support, and essential services to young people who have no safe place to call home—whether they're aging out of foster care, escaping trafficking, navigating life as young parents, or surviving on the streets. Through powerful partnerships and programming, the organization serves tens of thousands of youth every year—helping them heal, gain stability, and build a future full of possibility.Listen for insights on:The impact of the affordable housing crisisWhat it takes to end youth homelessnessCreating visceral experiences for donors Resources + Links:Bill Bedrossian's LinkedInCovenant HouseThe Sleep Out (00:00) - Welcome to Purpose 360 (00:13) - Covenant House (01:38) - Bill Bedrossian's Background (04:38) - Formative Moment (07:16) - Covenant House Origins and Mission (09:32) - Services Provided (11:28) - Volunteers (13:14) - The Scope (13:58) - Insights for a Large Non-Profit (15:12) - Guiding Principles (19:04) - The Journey Home (21:24) - Linden Commons (24:21) - The Sleep Out (26:22) - Partnerships (28:16) - Favorite Story (31:03) - Integrating AI (32:11) - Last Word (33:40) - Wrap Up

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #28 of season 5, Anna Nadeina talks with Mustafa, CEO & founder at adtron.io, a digital advertising platform and software solution that helps brands, agencies, and publishers create, manage, and optimize mobile ads. --------------Episode's Chapters---------------- 00:00 - Founding bam! interactive marketing 05:15 - Transition to Product-Based Company 08:54 - Customer Profiles and Onboarding 16:59 - Sales Strategies and Market Expansion 24:18 - Expanding Market Reach 25:34 - Technical Challenges in Asia 26:52 - Global Expansion Strategy 28:48 - Integrating AI into Core Functionality 37:32 - Balancing Privacy and Analytics 40:50 - Biggest Wins and Learnings Mustafa - https://www.linkedin.com/in/mustafa-mussa-bam-mobile-marketing-online-display-advertising/ Adtron - https://www.adtron.io/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796

Integrating AI into your martech stack requires agility. Greg Kihlström, principal of The Agile Brand and advisor to companies like Adidas and Toyota, shares his expertise on agile marketing technology implementation. His playbook emphasizes assembling the right team, setting clear goals, working iteratively to achieve quick wins, and implementing regular retrospectives to continuously improve AI performance and processes. Show Notes Connect With:Greg Kihlström: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Integrating AI into your martech stack requires agility. Greg Kihlström, principal of The Agile Brand and advisor to companies like Adidas and Toyota, shares his expertise on agile marketing technology implementation. His playbook emphasizes assembling the right team, setting clear goals, working iteratively to achieve quick wins, and implementing regular retrospectives to continuously improve AI performance and processes. Show Notes Connect With:Greg Kihlström: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Jeff Bradbury Show Podcast, Jeff welcomes Stephen Johnson, the creator of The SAT Math Guy. Stephen shares his journey from a challenging educational background to becoming a successful educator and entrepreneur. He discusses the importance of personalized learning, his approach to creating educational content on YouTube, and the integration of AI in education. Stephen emphasizes the significance of personal growth and commitment in his journey, while also addressing the challenges and opportunities that come with using technology in the classroom. If you are a new listener to TeacherCast, we would love to hear from you.  Please visit our Contact Page and let us know how we can help you today! Subscribe to My Weekly Newsletter To get our weekly Instructional Coaching Tips sent right to your inbox, please subscribe to our weekly newsletter. Conversation Takeaways Stephen Johnson's mission is to expand access to effective standardized test prep. His journey into education was inspired by a lack of role models and a desire to inspire others. He transitioned from tutoring to test prep after noticing students' struggles with standardized tests. Stephen's love for math developed through personal support from his mother during his struggles. The SAT Math Guy was born out of the need for digital resources during the pandemic. Creating a faceless YouTube channel allowed Stephen to overcome personal insecurities. Early video production was challenging, but commitment helped him improve over time. Personal growth became a key motivator in Stephen's journey as an educator. AI should be integrated into education to enhance learning experiences. Parents and educators must teach responsible use of AI tools to students. Chapters 00:00 Introduction to Stephen Johnson and His Mission 01:45 Stephen's Journey into Education and Test Prep 03:34 The Birth of SAT Math Guy 06:18 The Faceless YouTube Channel Approach 09:26 Overcoming Early Challenges in Video Production 12:04 The Journey of Personal Growth and Commitment 15:11 Integrating AI in Education 18:40 Balancing AI Use as a Parent and Educator 22:37 Future Plans and Vision for Education Follow The Jeff Bradbury Show And Subscribe View All Episodes Apple Podcasts Spotify Follow Our Host Jeff Bradbury | @JeffBradbury TeacherCast | @TeacherCast About our Guest: Stephen Johnson is the creator of TheSATMathGuy, a widely followed YouTube channel, and the creator of ActivPrep, a mastery-based learning platform designed to democratize elite test prep. Starting with the SAT, his mission is to expand access to effective standardized test prep that leads to improved life outcomes globally — one student at a time. Links of Interest Website: www.thesatmathguy.com Website: www.ActivePrep.com LinkedIn: https://www.linkedin.com/in/stephenajohnson1 YouTube: 

CitizenM's CXO, CDO, and CPO (yes… all three!), Casper Overbeek, joins Lacey to reveal how one of the world's most innovative hotel brands uses technology to empower people — not replace them. From launching a wildly successful paid loyalty program to redesigning customer journeys with AI and real-time feedback, Casper shares how CitizenM is redefining modern hospitality. Plus, he talks about their recent acquisition by Marriott, how a Slack-integrated feedback loop transformed their ops, and the loyalty that lives beyond points: the subscription model that works. Hit that like, subscribe, and tap the bell to stay up to date on visionary customer experience leaders. Key Moments:   00:00 Introduction to Casper Overbeek, citizenM Hotels03:46 Citizen M's Unique Approach to Customer Experience04:20 A Unique Loyalty Program and Digital Experience12:52 Marriott Acquisition and Future Plans34:27 The Importance of Human Connection in Hospitality37:58 The Role of Feedback in Improving Services41:22 Integrating AI in Hospitality45:48 The Future of Customer Experience with AI51:57 Balancing Technology and Human Touch53:29 What's Next for citizenM?55:42 Lightning Round and Experiences as a Customer –Are your teams facing growing demands? Join CX leaders transforming their AI strategy with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org

One of the most immediate and high-impact applications of LLMs has been in software development. The models can significantly accelerate code writing, but with that increased velocity comes a greater need for thoughtful, scalable approaches to codereview. Integrating AI into the development workflow requires rethinking how to ensure quality,security, and maintainability at scale. CodeRabbit is The post CodeRabbit and RAG for Code Review with Harjot Gill appeared first on Software Engineering Daily.

One of the most immediate and high-impact applications of LLMs has been in software development. The models can significantly accelerate code writing, but with that increased velocity comes a greater need for thoughtful, scalable approaches to codereview. Integrating AI into the development workflow requires rethinking how to ensure quality,security, and maintainability at scale. CodeRabbit is The post CodeRabbit and RAG for Code Review with Harjot Gill appeared first on Software Engineering Daily.

One of the most immediate and high-impact applications of LLMs has been in software development. The models can significantly accelerate code writing, but with that increased velocity comes a greater need for thoughtful, scalable approaches to codereview. Integrating AI into the development workflow requires rethinking how to ensure quality,security, and maintainability at scale. CodeRabbit is The post CodeRabbit and RAG for Code Review with Harjot Gill appeared first on Software Engineering Daily.

Ariel Garten, neuroscientist and co-founder of Muse, joins host Myrna Young to explore the transformative power of meditation and brain health using the Muse device. They discuss how understanding brain waves like alpha, beta, and theta can improve mental health, enhance focus, and promote a longer, healthier life. Ariel shares insights on how Muse tracks brain activity to fine-tune meditation practices and offers real-time biofeedback for better sleep and stress management. Learn about the latest advancements in neurotechnology and its impact on cognitive function and overall well-being.Key Takeaways:Muse uses real-time biofeedback to help users effectively meditate and manage stress, thereby improving mental health.Understanding brain wave states such as alpha, beta, theta, and delta can enhance focus, meditation, and sleep quality.Muse's new device, S Athena, tracks brain oxygenation and supports healthier brain function, promoting long-term cognitive health.Integrating AI in neurotechnology holds promising potential for early diagnosis and better understanding of brain health conditions.Meditation and sleep, two focuses of Muse, are pivotal in reducing stress, which in turn supports longer and healthier lives.Resources:Visit Muse's website: choosemuse.comMuse's Instagram: @choosemusePlease Support The Sponsors Of The Show ShopifyShopify makes it simple to create your brand, open for business, and get your first sale. Go to Shopify.com/transformWayfairShop the best selection of home improvement online. Head to Wayfair.com right nowTo advertise on our podcast, visit https://advertising.libsyn.com/TransformyourMindor email kriti@youngandprofiting.com See this video on The Transform Your Mind YouTube Channel https://www.youtube.com/@MyhelpsUs/videosTo see a transcripts of this audio as well as links to all the advertisers on the show page https://myhelps.us/Follow Transform Your Mind on Instagram https://www.instagram.com/myrnamyoung/Follow Transform Your mind on Facebookhttps://www.facebook.com/profile.php?id=100063738390977Please leave a rating and review on iTunes https://podcasts.apple.com/us/podcast/transform-your-mind/id1144973094 https://podcast.feedspot.com/personal_development_podcasts/

Send us a textIn this episode of the Life Science Success Podcast my guest is Janet Kwiatkowski, a proven executive leader with extensive experience in medical devices and in vitro diagnostic technologies.00:00 Introduction to Life Science Success Podcast00:35 Meet Janet Kwiatkowski: Executive Leader in Life Sciences01:10 Janet's Journey into Life Sciences03:49 Educational Background and Career Path04:46 Significant Career Milestones06:23 Challenges in Leadership Roles08:13 May Enterprises: Mission and Innovations09:06 Thermal Brachytherapy Technology13:04 Product and Innovation Strategy16:43 Successful Partnerships and Market Expansion18:47 Regulatory Environment and Future Trends20:12 Integrating AI and Precision Medicine21:30 Leadership Advice and Inspirations22:38 Concerns and Hopes for the Future23:58 Conclusion and Final Thoughts

In this episode of Emerging Tech, host Dave talks to Tole, an innovative developer who shares his journey from mobile to WordPress. He discusses his MCP integration in ConvoWorks for AI workflows.

In this episode, hosts Yadin Porter de Leon and Jessica Hreha welcome Hadley Ferguson, Director of Global Content, Community Operations at Uber. The discussion focuses on Uber's successful custom integration of AI tools at scale, highlighting how it serves as a "source of truth" for centralizing knowledge, ensuring compliance and brand consistency, automating content generation (over one million saved replies and 50,000 help center articles), and improving agent efficiency. Hadley also shares insights on integrating AI into existing workflows and proactively identifying support needs. The episode explores what it means for an organization to "Leverage AI," the necessary changes to make it happen, and the strategic intent behind such initiatives. Tune in for practical strategies, team and tool considerations, and the real business impact of AI implementation in a large enterprise. LinkedIn: Hadley Ferguson, Director of Global Content, Community Operations at Uber Reach out to us on LinkedInYadin Porter de Leon: https://www.linkedin.com/in/porterdeleon/Suzanne Ambiel: https://www.linkedin.com/in/suzanne-ambiel-a77807/Jessica Hreha: https://www.linkedin.com/in/jessicahreha/Michelle Moore: https://www.linkedin.com/in/michelle-moore-sfbay/Maila Ruggiero: https://www.linkedin.com/in/m-ai-la-ruggiero-b5132817a/Contact the show yadin@techvillagemedia.comLearn more about the VMware Marketing AI Council and the global marketing generative AI success. https://enter.amcpros.com/marcom/entry/vmware-marketing-ai-council-innovates-and-empowers/

Today on the pod, we're talking with Kamal Srinivasan, SVP of Product Development at Alludo. In this episode, we discuss: How CorelDraw was modernized from a legacy desktop tool into an AI-enabled, collaborative SaaS product, including: The user research approach that balanced less mature users with the needs of long-time power users And How they utilized AI to power entire workflows, helping all users behave like pros We also discuss Kamal's navigation of a major roadmap misalignment with senior leadership, including: The real negotiation tactics he used to diffuse the initial conflict And his “squiggly line” framework for balancing near-term revenue with long-term product vision Links LinkedIn: https://www.linkedin.com/in/kamalsrinivasan/ Resources Tell Your CEO They're Wrong (And KEEP Your Career) | Steve Nash, Dir. Product (GumGum) | LaunchPod: https://youtu.be/oeEBy8mJfB0?feature=shared Chapters 00:00 Intro 01:56 From PhD to Product Management 02:47 The Value of a PhD in Product Management 05:26 Challenges in Modernizing Legacy Products 06:11 Understanding Vector Graphics Design 09:47 Democratizing Design Tools 16:23 User Feedback and Product Development 19:49 Incorporating AI in Design Software 21:43 Integrating AI into Design Workflows 22:51 Enhancing Productivity with AI 24:15 Proactive Issue Detection with AI 27:21 Understanding Parallels Virtualization 29:50 Challenges and Strategies in Product Development 38:20 Effective Communication and Leadership 41:52 Conclusion and Future Plans Follow LaunchPod on YouTube We have a new YouTube page (https://www.youtube.com/@LaunchPod.byLogRocket)! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com (https://logrocket.com/signup/?pdr). Special Guest: Kamal Srinivasan.

Discusses the responsible integration of AI into healthcare delivery. Our guest today is Dr. Yauheni Solad who is a Managing Partner at Dalos Partners, leading healthcare AI strategy and validation. Dr. Solad is a research affiliate at Yale University and a board-certified physician in clinical informatics. He formerly led digital health innovation at UC Davis Health and Yale, advancing FHIR interoperability, telemedicine, and responsible AI standards.  Additional resources: ReAligned Healthcare podcast: https://realignedhealthcare.com/ Journal of the American Medical Informatics Association: https://academic.oup.com/jamia The Lancet Digital Health: https://www.thelancet.com/journals/landig/home Deep Medicine: https://dl.acm.org/doi/10.5555/3350442 Request for Information on the Development of an AI Action Plan: https://www.federalregister.gov/documents/2025/02/06/2025-02305/request-for-information-on-the-development-of-an-artificial-intelligence-ai-action-plan WHO Harnessing AI for Health: https://www.who.int/teams/digital-health-and-innovation/harnessing-artificial-intelligence-for-health National Academy of Medicine AI and Emerging Technology: https://nam.edu/our-work/key-issues/artificial-intelligence-and-emerging-technology/ CITI Program's course catalog: https://about.citiprogram.org/course-catalog 

Beyond The Claim Podcast #014 – Featuring Jeremy Kloter Unlock the Systems Behind 200+ Rental Doors & Real Estate Growth In this episode of Beyond The Claim, Vince Perri sits down with Jeremy Kloter, Marine Corps veteran and Founder of Out Fast Property Management, to break down how he scaled to over 200 rental units using smart systems, AI tools, and leadership strategies. Jeremy shares the secrets behind: - Building a real estate business with operational excellence - Integrating AI and automation to manage properties efficiently - How his military background shaped his leadership style - Strategic use of tech like Notion, monday.com, and SOPs - Why property management is the untapped cash flow machine in 2025 - What every investor needs to know about taxes, insurance, and ROI today

I talked with an expert in the space about how law firms adopt and customize or transition between case management software.   Highlights 02:07 - Importance of addressing people and technology roadblocks. 03:10 - Modern to modern case management transition. 06:56 - The role of bookkeepers as roadblocks. 11:13 - Addressing partners who resist tech adoption. 15:50 - The critical first step in evaluating software. 17:45 - Adriana's unexpected journey into owning a perfume shop. 24:25 - Increasing efficiency with case management systems. 26:32 - The necessity of using Microsoft 365 and Copilot. 31:33 - Exploring new PDF tools with Adobe AI. 35:39 - Integrating AI smartly into legal practices. 36:47 - The potential of AI for administrative tasks.   Episode Resources Connect with Jared Correia jared@redcavelegal.com  https://redcavelegal.com/  https://www.linkedin.com/in/jaredcorreia  https://twitter.com/RedCaveLegal  www.linkedin.com/in/jaredcorreia/  Connect with Adriana Linares https://www.lawtechpartners.com/  https://madameaucoinperfume.com/ https://madameaucoinperfume.com/   

Send us a textCharlene Li, author and analyst, joins us this episode to discuss proven strategies for safely and successfully rolling out AI solutions to employees within an organization. She also compares the roles of generative AI and AI agents in the workplace. [0:00] IntroductionWelcome, Charlene!Today's Topic: Proven Strategies for Integrating AI in the Workplace[5:43] What are the biggest challenges HR faces with moving Generative AI into the workplace?Developing a strategic, rolling 18 month plan for AI implementationHow HR can avoid stumbling through an AI rollout with a proper governance plan[15:15] How can HR teams avoid stumbling with AI initiatives?Building a minimum viable team to champion the AI integration strategyThe importance of training everyone in the organization[31:25] How does generative AI compare to AI agents?Managing a team of people and AI agentsUnderstanding how AI agents are designed and how to best prompt them[42:47] ClosingThanks for listening!Quick Quote“Yes, humans need to be in the loop, but the real power of AI is when you take the human out of the loop because you trust it.”To schedule a meeting with us: https://salary.com/hrdlconsulting For more HR Data Labs®, enjoy the HR Data Labs Brown Bag Lunch Hours every Friday at 2:00PM-2:30PM EST. Check it out here: https://hrdatalabs.com/brown-bag-lunch/ Produced by Affogato Media

Summary:In this conversation, the hosts delve into the implications of current technology, particularly focusing on data privacy and the role of companies like Palantir. They discuss the potential consequences of extensive data collection by the government, the integration of AI in data analysis, and the impact of social media on public perception. The conversation also explores an alternative history where the US engages with the Middle East solely through business rather than military intervention, highlighting the economic ramifications of war. Finally, they touch on the future of digital privacy and the potential shift towards a cashless society.Takeaways:Palantir Technologies is a key player in data analytics for government and commercial use.Integrating AI with data analytics can revolutionize how data is processed and understood.Extensive data collection raises significant privacy concerns for citizens.Social media serves as a double-edged sword, providing real-time information but also fostering misinformation.Imagining a world where the US engages with the Middle East through trade could lead to a more stable geopolitical landscape.Military spending is a significant economic burden that could be redirected towards domestic needs.The future of currency may lean towards digital and blockchain technologies, impacting traditional cash usage.Understanding the implications of data privacy is crucial in the digital age.The addictive nature of social media can hinder real-world interactions and perceptions.Addressing basic societal issues could alleviate tensions and improve public trust. Chapters:00:00 Introduction to Upgrade America Podcast01:23 Exploring Palantir Technologies and Data Privacy Concerns04:01 Trump's Data Integration Project with Palantir08:31 The Role of AI in Data Collection and Privacy11:44 Debate on Iran's Nuclear Capabilities and US Foreign Policy16:43 Imagining a Business-First Approach in the Middle East20:52 The Cost of War and Military Business25:27 Navigating the Digital Age and Privacy Concerns

Innovation comes in many areas and compliance professionals need to not only be ready for it but embrace it. Join Tom Fox, the Voice of Compliance as he visits with top innovative minds, thinkers and creators in the award-winning Innovation in Compliance podcast. In this episode,  host Tom Fox visits with  Jana Gross, Chief Operating Officer at myCOI, the sponsor of this podcast.  We chat about the intersection of compliance, risk management, and AI. Jana discusses her background in high-growth business process outsourcing and data analysis, and how she joined my COI. She explains the concept of Certificates of Insurance (COIs) and their importance in managing risk for companies. The conversation delves into how my COI helps vendors and owners manage their insurance requirements more efficiently using AI, highlighting key industry shifts and the impact of AI on speed, accuracy, and user experience. Jana also discusses the future of AI in risk management and its potential to drive employee engagement and company culture. Key Highlights ·      Understanding COIs in Construction ·      Risk Management and Insurance ·      Evolution of COI Management with AI ·      AI's Impact on Vendors and Owners ·      Customer Expectations and AI ·      Future of AI and Company Culture Resources Jana Brost on LinkedIn myCOI Tom Fox Instagram Facebook YouTube Twitter LinkedIn   Innovation in Compliance was recently honored as the number 4 podcast in Risk Management by 1,000,000 Podcasts. 

In this conversation, Trent Miskelly, CTO of Document Crunch, shares his journey in the construction technology space, discussing the importance of understanding contracts, the role of technology in preventing disputes, and the future of compliance in construction. He emphasizes the need for technology to enhance relationships and streamline processes, particularly through the integration of AI. Miskelly also highlights the unique challenges of the construction industry and the potential for technology to transform how contracts are understood and managed.Chapters00:00 Introduction to Trent Miskelly and Document Crunch01:38 Trent's Journey into Construction Technology07:53 The Role of Technology in Understanding Contracts12:40 Aiming for Zero Disputes in Construction15:51 Improving Payment Processes in Construction16:51 Integrating AI into Document Crunch22:13 User Insights and Questions on Contracts27:46 Encouraging New Talent in Construction33:24 The Future of Technology in Construction

Henrik Kniberg shares insights from his recent video and book 'Generative AI in a Nutshell,' which went viral. The discussion explores how AI can reduce the need for large teams, allowing for more efficient, smaller teams. Henrik explains his current project on building an AI agent platform and its implications for the future of work. We also delve into the evolving role of product discovery and how AI is transforming traditional agile practices. The conversation wraps up with thoughts on how to stay ahead in the rapidly evolving tech landscape and what elements of traditional work practices, like time sheets, might be rendered obsolete by new AI capabilities.00:00 Introduction 01:20 Guest Introduction: Henrik Kniberg02:46 Henrik's Current Projects and AI Insights03:57 The Evolution of Agile Teams05:57 Impact of AI on Work and Society07:21 Writing and Promoting the Book11:16 Future of Work with AI23:01 Designing for AI Stakeholders26:35 Building and Managing AI Agents27:40 Real-World Applications of AI Agents31:58 The Future of Product Development33:50 Effective Product Discovery38:28 Integrating AI in Product Development40:20 Learning and Staying Ahead in AI43:54 The Importance of Eliminating Time Sheets46:45 Conclusion and Final Thoughts⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.Host: Paddy DhandaPaddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.Contact Paddy: paddy@superpowers.schoolSubscribe to my newsletter:

Joseph Michelli is an internationally sought-after speaker, author, and organisational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.A Wall Street Journal, USA Today, Publishers Weekly, Nielson BookScan, and New York Times #1 bestselling author. Joseph's most recent book, All Business Is Personal, features proven strategies for boosting customer loyalty, engagement, and sustainable growth, and offers insights leaders can apply across industries to create high-performing, customer-focused organisations.Joseph holds the Certified Speaking Professional designation from the National Speakers Association (NSA). He is a member of the Authors Guild, an editorial board member for the Beryl Institute's Patient Experience Journal (PXJ), and is on the founders' council of CustomerExperienceOne. Other achievements include winning the Asian Brand Excellence Award and being named as one of the Top 10 thought leaders in Customer Service by Global Gurus. He received his master's and doctorate from the University of Southern California.In this episode, Dominic explores the intersection of AI and human interaction, questioning the ability of AI to replicate genuine human care and creativity, and the complexities of customer experience, loyalty, and referrals. With Joseph advocating the necessity for CEOs to be passionate and unreasonable in their pursuit of exceptional customer service. He explores strategies for activating referrals, the importance of emotional engagement, and the design of customer journeys that foster loyalty. Joseph shares his insights on the transformation of patient experience in US healthcare, and the innovative approach that led One Medical to being acquired by Amazon. Emphasising the importance of redesigning processes to enhance care delivery, he highlights the cost reduction achieved through proactive health management and the role of technology in creating human-centric services. DiscoverThe Power of Emotional Connection in Business: Building an emotional connection with customers, beyond merely offering a product or service, fosters loyalty and helps establish a strong brand identity.The Importance of Customer Experience: Exceptional customer experience can significantly impact a business's success. By fostering emotional connections and going beyond basic transactional value, businesses can create loyalty and referrals among their customer base.Word-of-Mouth as a Powerful Marketing Tool: Customer referrals play a crucial role in business growth. Companies that focus on delivering exceptional experiences often benefit from organic word-of-mouth promotion, resulting in reduced sales and marketing costs.Balancing Cost-Cutting with Customer Experience: While reducing costs is a strategy some businesses consider, focusing solely on cost can lead to commoditisation. Prioritising customer experience and value can differentiate a business and create long-lasting success.The Influence of Net Promoter Score (NPS): Net Promoter Score is a useful metric for understanding customer loyalty and satisfaction. By asking customers how they found the business, insights can be gained that highlight the importance of customer recommendations and the overall impact of positive experiences.Book recommendations:Joseph's book

Highlights include:-The real definition of AI - and what it isn't-How advisors can use AI now for content creation, meeting summaries, keyword tracking, and CRM automation-Why prompt engineering is the new must-have skill for marketing and operations-Use cases for predictive analytics in revenue growth, client retention, and opportunity spotting-The power (and risk) of AI-generated content - and how to avoid compliance nightmares-What “co-intelligence” really means in the age of AI-enhanced advisory firmsWhether you're an early adopter or still skeptical, this episode will change the way you think about AI's role in your practice - and give you the tools to start using it wisely, safely, and efficiently.Reach Sue at: SueCheema@EliteConsultingPartners.comAnd Brian at: BrianLutz@EliteConsultingPartners.com

If you're trying to scale your business but feel stuck between chaos and growth, this episode is your roadmap. Join Rion Westfall, a serial entrepreneur who's built nine companies, as he reveals the playbook behind building scalable operations, leveraging AI, and regaining control of your time.This conversation is packed with insights for SMB owners who want to break through revenue plateaus and build a business that runs without constant firefighting. Whether you're stuck at 10 employees or trying to leap from $5M to $10M, Rion's strategies will feel tailor-made to your journey.Learn how to:Build repeatable revenue growth strategies without burnoutStructure your customer roadmap for growth and stop losing leads in the cracksUse business coaching for SMBs that focuses on systems, not just motivationTurn overwhelm into freedom with the delegate delete automate methodTake advantage of AI for small business without getting overwhelmedApply serial entrepreneur insights to create momentum that lastsInstall the “own your revenue” mindset and reclaim your work-life balance

In this episode of Skin Anarchy, host Dr. Ekta dives into the future of fragrance with the founders of iRomaScents, Avner Gal and Erin Berry, and celebrated perfumer Veronique Gabai. Together, they explore how artificial intelligence is transforming the way we discover and connect with scent—bringing personalization and clarity to an industry long defined by overwhelm and subjectivity.Avner and Erin share the origin story of iRomaScents, a platform designed to make fragrance discovery intuitive, accessible, and data-driven. What began as a dream to integrate scent into immersive experiences evolved into a cutting-edge solution to one of beauty's most frustrating problems: finding your perfect perfume. The result is an AI-powered “wizard” that uses lifestyle cues and emotional patterns—like your favorite colors or songs—to guide users to scent profiles they'll actually love.Veronique Gabai lends her industry insight to explain how this technology enhances, rather than replaces, the emotional artistry of perfumery. With scent linked so deeply to our reptilian brain, she explains, it's no wonder we struggle to articulate preferences—iRomaScents helps bridge that gap by refining, not replacing, human instinct.If you've ever felt overwhelmed by a perfume counter or struggled to put your preferences into words, this episode offers a glimpse into a smarter, more intuitive future. Tune in to learn how iRomaScents is reshaping fragrance discovery—one personalized algorithm at a time.CHAPTERS:(0:00) Introduction to the Episode and iRomaScents(1:10) The Concept Behind iRomaScents and Integrating AI into Fragrance(3:04) Avner's Journey from Engineering to Fragrance(4:38) Erin's Perspective on the Challenges of Choosing Fragrance(7:05) Veronique's Take on the Future of the Fragrance Industry(9:34) The Power of AI in Personalizing Fragrance Selection(12:05) Creating the AI Algorithm and Observing Consumer Behavior(15:23) How AI Helps Narrow Down Fragrance Preferences(21:13) Veronique's Advice on Connecting with Fragrance and Closing ThoughtsTo learn more about iRomaScents, visit their website and social media, or to learn more about Vernoique Gabai, visit her website and social media. Don't forget to subscribe to Skin Anarchy on Apple Podcasts, Spotify, or your preferred platform. Reach out to us through email with any questions.Sign up for our newsletter!Shop all our episodes and products mentioned through our ShopMy Shelf! Hosted on Acast. See acast.com/privacy for more information.

In this episode of the podcast, we are joined by Professor Mike Sharples, an expert in educational technology, to discuss the evolving landscape of education, particularly in relation to AI and online learning. Mike is Emeritus Professor of Educational Technology at The Open University.We explore the history and impact of the Open University, the importance of pedagogy in integrating technology, and the potential of AI to enhance learning experiences. The conversation also addresses the challenges and opportunities presented by AI tutors, the need for rethinking assessment methods, and the transformative role of teachers in the digital age.Chapters00:00 Introductions02:43 The Evolution of Online Education04:35 Open University: A Beacon of Online Learning07:00 Pedagogy-Driven Technology in Education10:46 AI's Role in Enhancing Learning12:35 Personalised Learning vs. Collaborative Learning15:35 Testing and Research in Educational Technology18:25 Learning in Conversation with Generative AI21:56 The Power of Conversational Learning24:29 Openness to AI in Education28:45 The Future of AI Tutors in Education29:13 The Role of AI Tutors in Education32:44 Integrating AI with Human Teaching35:57 Transforming Teacher Roles in the AI Era39:46 Pedagogy and AI: A New Approach45:38 Overcoming Resistance to Change in Education51:40 Rethinking Assessment in the Age of AIMike has a new book out, Story MachinesCheck out his Innovative Pedagogy Thanks so much for joining us again for another episode - we appreciate you.Ben & Steve xChampioning those who are making the future of education a reality.Follow us on XFollow us on LinkedInCheck out all about EdufuturistsWant to sponsor future episodes or get involved with the Edufuturists work?Get in touchGet your tickets for Edufuturists Uprising 2025

In this insightful episode of the Events Demystified Podcast, host Anca Platon Trifan discusses the transformative power of AI in event marketing and strategy with technology strategist David Hirschfeld, founder of Tekyz. They explore the integration of AI into event planning, including how AI can enhance attendee engagement, streamline operations, and ensure ROI. Hirschfeld shares his expertise on AI-driven analytics, predictive modeling, and personalized marketing strategies. Together, they also delve into practical applications of AI, addressing common challenges faced by event professionals, and envision the future of AI in the event industry. Whether you're an event planner, marketer, or entrepreneur, this episode provides valuable insights into utilizing AI to shape the future of your events and business.

Join Sean V. Bradley and L.A. Williams as they feature the incredible Toni Cornell, a true trailblazer in automotive sales who's making waves with her innovative use of social media. From being a young mom to becoming a six-figure earner, Toni's journey is nothing short of inspiring! "I went from a 15-year-old mom to making over six figures. You know, I haven't needed state assistance." – Toni Cornell In this episode, she opens up about how she's leveraged her personal and business Facebook pages to generate leads, sell cars, and grow her network organically, creating lasting relationships along the way! "I've been using social media for, I would say 10 years... and it's my main source of business." – Toni Cornell Toni shares the secrets behind her content strategy, designed to foster personal connections and community trust. With the support of her manager, she dives into her transition from BDC to full-time sales, emphasizing the power of adaptability and a human-first approach, especially in an era dominated by AI. Plus, discover how AI technologies like Podium's conversational AI are helping salespeople engage with customers continuously, enhancing their sales efforts. This episode is packed with game-changing insights you don't want to miss!   Key Takeaways: ✅ Toni Cornell achieved an impressive feat in automotive sales, selling up to 51 cars in one month, primarily through social media strategies. ✅ By using her Facebook pages, Toni reaches nearly 300,000 people, with over 90,000 direct engagements, which translates to daily leads and consistent sales. ✅ Social media is not only about direct sales; Toni emphasizes the importance of community engagement, authentic content sharing, and building trust with followers. ✅ Integrating AI into sales processes can facilitate continuous customer interaction, allowing professionals like Toni to manage increased leads without compromising personal touch. ✅ Managers like Harry play a pivotal role in recognizing and nurturing talent, encouraging the use of innovative platforms like the Millionaire Car Salesman Network to drive success.   About Toni Cornell Toni Cornell is a distinguished automotive sales professional who has mastered the art of selling vehicles through social media! Starting as a BDC representative, Toni has built an impressive career, selling up to 51 cars in a month and leveraging platforms like Facebook to expand her clientele. With over 17,500 organic followers and an engagement reach of 90,000 on her personal Facebook page, Toni has become a social media influencer in the automotive industry. Aside from her sales achievements, she is also recognized for her commitment to community service and advocacy!   Unlocking Success in Car Sales: Leveraging Social Media, Mentorship, and Innovation Key Takeaways: Social Media Mastery: Harnessing Facebook to generate leads and influencer-level engagement can significantly boost car sales. Mentorship and Empowerment: A supportive management team can elevate salespeople, transforming potential into performance. Innovation in a Changing Landscape: Staying ahead in the auto industry requires thinking outside the traditional dealership model.   Harnessing the Power of Social Media for Car Sales In today's digital age, social media has emerged as an invaluable tool for car sales professionals looking to maximize their reach and influence. Leveraging platforms like Facebook not only enhances personal branding but also serves as a powerful lead generation tool. Toni Cornell, a standout figure in automotive sales, exemplifies this transformation with her impressive use of social media to drive business outcomes. Toni's journey from a beginner to a leading salesperson showcases the monumental power of social media in sales. By cultivating a staggering 17,500 followers on her organic page, she managed to achieve an engagement level that reaches up to 300,000 people, with 90,000 directly engaging with her content. As she shares, "I have videos with up to 1.4 million views, and it's my main source of business." What sets Toni apart is not just her ability to attract followers but also her strategic use of Facebook as a revenue-generating tool, earning $1,000 to $2,000 a month from ad revenue. This showcases the potential of social media to supplement income while bolstering sales efforts. Her story is a testament to the impact of integrating social media into a sales strategy, emphasizing how platforms like Facebook can become indispensable allies in a competitive market.   The Role of Mentorship and Empowerment in Sales Success Behind every high-achieving professional is often a supportive mentor who recognized and nurtured their potential. For Toni Cornell, that mentor was her general sales manager, Harry, who not only identified her potential but also directed her towards invaluable resources to foster her growth. "I've been following it for a while. Someone just suggested it for me, and I really like the content, what you guys were about," Harry explains. Harry's approach highlights a critical element of success: empowerment. By encouraging Toni to join the "Millionaire Car Salesman Facebook Group," he provided her with tools that propelled her knowledge and operations beyond traditional dealership expectations. Harry describes Toni as someone who "took off with it" and transformed her online presence into a consistent source of leads, thereby enhancing dealership sales without any direct dealership expenditure. The essence of Harry's mentorship style lies in allowing salespeople to explore creative methods of growing their business while offering unwavering support. This strategy has propelled Toni to achieve remarkable feats, such as selling 51 cars in a single month. Her experience shows how encouragement and autonomy can unlock previously untapped potential within sales professionals.   Innovation: Leading the Auto Sales Industry into a New Era In a rapidly evolving automotive landscape, innovative thinking has become non-negotiable. The traditional dealership model's limitations are becoming increasingly apparent, especially when contrasted with the fresh approaches of individuals like Toni Cornell. Her story is a blueprint for those looking to thrive amidst industry changes. The proactive pursuit of alternative avenues, such as strategic social media utilization, not only fills the gaps left by traditional methods but also opens new doors for customer engagement. Harry, the GSM at her dealership, recognized this dynamic early on: "I didn't do anything with it. I didn't prospect it, I didn't work or lead. I wasn't in the CRM, didn't pay for it. It's all extra." Such forward-thinking approaches are critical, especially in an industry where to remain stagnant is to fall behind. As dealerships face tighter competition and evolving consumer expectations, integrating innovative tools like AI chatbots and personalized social media campaigns can enhance customer experience and loyalty.   Gaining Traction: Elevating Car Sales through Creativity and Community The journey depicted in this conversation serves as a powerful example of how combining social media prowess with effective mentorship can lead to unprecedented success in car sales. Toni Cornell's achievements underscore the profound impact that social media and community engagement can have on business outcomes. Her story is a reminder that in an ever-changing industry, innovation and adaptability remain the cornerstones of sustained success. Supporting team members and equipping them with the tools to thrive is not just beneficial for individual professionals; it contributes to a dealership's overall growth and resilience. As Toni continues to forge ahead, her journey inspires others to explore how they can reinvent their practices and embrace the digital age's opportunities. The account from the millionaire car sales podcast offers crucial insights into the changing automotive sales landscape. It shows that by embracing technology, mentoring talented professionals, and fostering a culture of innovation, dealerships can not only survive but thrive in a rapidly evolving marketplace.   Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   ProMax: Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more. Visit www.nccdirect.com/dealer-synergy to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   ProMax: Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login. Visit www.nccdirect.com/dealer-synergy to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

#97.In this deep-dive episode, Josh sits down with Alex Sambvani to explore how AI is revolutionizing customer experiences in the restaurant industry. Alex shares valuable insights from his work at Slang and draws parallels to his time at Spotify, highlighting how personalization drives engagement across different sectors. They delve into the distinction between conversational and agentic AI, with Alex dispelling common misconceptions while emphasizing that well-implemented AI enhances rather than replaces human connection in hospitality settings.Josh and Alex move from theoretical to practical as they explore how AI integration with restaurant systems can leverage data to personalize guest experiences, streamline operations, and ultimately drive business growth. Alex's enthusiasm for natural voice interactions and conversational design reveals a future where technology transparently serves both businesses and customers, creating seamless experiences that feel intuitive rather than intrusive.Links and resources

In this episode, Dr. Breeda McGrath discusses her experiences in education, particularly focusing on the impact of wildfires on the community and education system in Southern California. She emphasizes the importance of technology in early childhood education and the integration of AI, while also addressing the need for educators to adapt to these changes. The conversation highlights the resilience of the community and the collaborative efforts to support families and children during challenging times. If you are a new listener to TeacherCast, we would love to hear from you.  Please visit our Contact Page and let us know how we can help you today! To get our weekly Instructional Coaching Tips sent right to your inbox, please subscribe to our weekly newsletter. Conversation Takeaways Dr. McGrath has over 20 years of experience in education. The wildfires in Southern California have had a significant impact on the community and education. Community support has been crucial in the recovery process after the wildfires. Technology can enhance early childhood education by providing diverse learning experiences. Curiosity should be at the forefront of educational approaches. AI has potential in education but needs to be integrated thoughtfully. Educators must prepare for emerging technologies to stay relevant. Collaboration among community members is essential for effective recovery and support. Professional development for educators should focus on curiosity and adaptability. The future of education will increasingly involve technology and AI. Chapters 00:00 Introduction to Dr. Breeda McGrath 02:45 Impact of Wildfires on Education 16:24 The Role of Technology in Early Childhood Education 24:47 Integrating AI in Early Learning 32:01 Preparing Educators for Emerging Technologies About our Guest: Dr. Breeda McGrath, Ph.D., is the President of Pacific Oaks College & Children's School. With over 20 years of experience, she has held prominent leadership roles, including Associate Dean at The Chicago School, where she drove significant growth in online education, expanded academic offerings, and integrated innovative technologies like AI and telehealth training. Dr. McGrath holds a Ph.D. in School Psychology from Loyola University Chicago and is deeply committed to fostering diversity, social justice, and inclusion in education. Additionally, she contributes to the APA's Civil Discourse Project, promoting respectful dialogue and understanding across diverse perspectives. Links of Interest Pacific Oaks College Pacific Oaks College LinkedIn LinkedIn: https://www.linkedin.com/in/breeda-mcgrath-phd-24a6642/ Follow Our Podcast And Subscribe View All Episodes Apple Podcasts Spotify Follow Our Host Jeff Bradbury | @JeffBradbury TeacherCast | @TeacherCast Join Our PLN

This podcast episode focuses on the genealogy of two women, Clarinda Knapp Allen and Jerusha Barden Smith, and their connection to early settlers and significant figures in American history and the Latter-day Saint movement. Nicole discusses her husband's ancestry, specifically how his relatives married into the Hyrum Smith family. She then shifts focus to one of her own ancestors, Clarinda Knapp, whose relationship to Hyrum Smith's wife, Jerusha Barden, becomes the central point of discussion. Diana and Nicole trace the lineage of both women back to their common ancestors, Caleb Knapp and Hannah Smith, who lived in the Massachusetts Bay Colony. They explain how Caleb's father, Nicholas Knapp, arrived in Watertown in 1630 and later moved to Stamford, Connecticut.  The episode details the different paths taken by the Knapp descendants. Nicole shares how Clarinda Knapp's line stayed in Stamford and Danbury, and eventually clarifies her life events including her baptism into the Latter-day Saint church, her travels, and her family. Diana describes Jerusha Barden's line and how it also passed through Danbury before her marriage to Hyrum Smith and her baptism into the same church. The hosts examine the lives of both women, including their religious experiences and migrations, highlighting how their ancestry connects them to early American history and the beginnings of a religious movement. Listeners will learn how to follow ancestral lines, connect to historical events and figures, and understand how genealogy connects people and stories. This summary was generated by Google Gemini. Links Texas Institute of Genealogical Research (TIGR) https://www.txsgs.org/tigr-2025/ TIGR Course 4 – Integrating AI into Genealogical Research and Writing  https://www.txsgs.org/tigr-course-4-integrating-ai-into-genealogical-research-and-writing/ Clarinda Knapp Allen and Jerusha Barden Smith - https://familylocket.com/clarinda-knapp-allen-and-jerusha-barden-smith/ Sponsor – Newspapers.com For listeners of this podcast, Newspapers.com is offering new subscribers 20% off a Publisher Extra subscription so you can start exploring today. Just use the code “FamilyLocket” at checkout.  Research Like a Pro Resources Airtable Universe - Nicole's Airtable Templates - https://www.airtable.com/universe/creator/usrsBSDhwHyLNnP4O/nicole-dyer Airtable Research Logs Quick Reference - by Nicole Dyer - https://familylocket.com/product-tag/airtable/ Research Like a Pro: A Genealogist's Guide book by Diana Elder with Nicole Dyer on Amazon.com - https://amzn.to/2x0ku3d 14-Day Research Like a Pro Challenge Workbook - digital - https://familylocket.com/product/14-day-research-like-a-pro-challenge-workbook-digital-only/ and spiral bound - https://familylocket.com/product/14-day-research-like-a-pro-challenge-workbook-spiral-bound/ Research Like a Pro Webinar Series - monthly case study webinars including documentary evidence and many with DNA evidence - https://familylocket.com/product-category/webinars/ Research Like a Pro eCourse - independent study course -  https://familylocket.com/product/research-like-a-pro-e-course/ RLP Study Group - upcoming group and email notification list - https://familylocket.com/services/research-like-a-pro-study-group/ Research Like a Pro with DNA Resources Research Like a Pro with DNA: A Genealogist's Guide to Finding and Confirming Ancestors with DNA Evidence book by Diana Elder, Nicole Dyer, and Robin Wirthlin - https://amzn.to/3gn0hKx Research Like a Pro with DNA eCourse - independent study course -  https://familylocket.com/product/research-like-a-pro-with-dna-ecourse/ RLP with DNA Study Group - upcoming group and email notification list - https://familylocket.com/services/research-like-a-pro-with-dna-study-group/ Thank you Thanks for listening! We hope that you will share your thoughts about our podcast and help us out by doing the following: Write a review on iTunes or Apple Podcasts. If you leave a review, we will read it on the podcast and answer any questions that you bring up in your review. Thank you! Leave a comment in the comment or question in the comment section below. Share the episode on Twitter, Facebook, or Pinterest. Subscribe on iTunes or your favorite podcast app. Sign up for our newsletter to receive notifications of new episodes - https://familylocket.com/sign-up/ Check out this list of genealogy podcasts from Feedspot: Best Genealogy Podcasts - https://blog.feedspot.com/genealogy_podcasts/

This episode is a goldmine for leaders, CX professionals, and anyone working in contact centers. Irina Hollatz, workforce management (WFM) expert and podcast host of “WFM Unfiltered,” shares powerful insights on how workforce management impacts customer satisfaction, how AI can support—not replace—humans, and why empathy and process are key to digital transformation. This is a must-listen for anyone who wants to deliver exceptional service in the digital age.About the Guesta few words from Irina: My entire career has been in WFM. I have performed all the operational roles in the WFM cycle—from forecaster, planner, intraday specialist, to Manager. I have also worked as an external consultant and on the vendor side.As a result, I've delivered WFM solutions, optimised planning processes, and set up WFM teams, structures, and methods from scratch in over 50+ small, medium, and large organisations across the Globe, from China to the US, Canada, Australia, India, South Korea, and in the whole of Europe.I currently have my own company, RightWFM, a consulting company that delivers WFM solutions, from setting up teams and structures to optimising current processes and selecting, implementing, and optimising software.I am also the host of WFM Unfiltered.Relevant Linkshttps://www.linkedin.com/in/irina-mateeva-wfm-consultanthttps://www.youtube.com/@WFMUnfilteredhttps://rightwfm.comThe Top 3 Key LearningsWorkforce Management Is CX's Front Door: Great customer experience starts with having the right people available. WFM is not just a scheduling function—it's how businesses show up for their customers.AI Should Enable, Not Replace: Automation is powerful for removing waste, but the real value comes from insights and human-led analysis. You can get your processes right before you jump into tech.Hybrid Work Needs Human Touch: Remote work stays here, but complete remote setups can limit connection and teamwork. Balance flexibility with in-person interaction to build strong teams.Chapters00:00 Introduction and Guest Welcome00:55 Irina's Background and Podcast02:37 Core Values in Professional Life03:44 Impact of Workforce Management on Customer Satisfaction05:54 Integrating AI in Workforce Management10:03 Challenges of Hybrid and Remote Work13:18 Handling Customer Expectations and Seasonal Peaks18:23 Top Priorities for Contact Center Leaders20:41 Future of Workforce Management and Final ThoughtsKeywordscustomer experience, workforce management, WFM, Irina Hollatz, Gregorio Uglioni, contact centers, AI in customer service, automation, hybrid work, remote teams, process improvement, digital transformation, employee experience, empathy in leadership, Black Friday operations, scheduling optimization, call center leadership, workforce strategy, customer service technology, WFM consulting,

From Scrappy Startup to Powering Brands Like Nike | Mark Michael's DevHub Story In this episode of On The Homefront, Jeff Dudan sits down with Mark Michael, CEO and Co-Founder of DevHub. What started as a scrappy startup running on empty grew into a digital platform trusted by global brands like Nike and Chanel. Mark shares the real journey: how they burned through $2M fast, faced massive setbacks, stuck together, and built a multi-location web platform that's redefining how brands show up online. They dig into startup lessons, franchise growth, the future of SEO and AI, and why building your brand — not just your business — will separate the winners from the rest. If you're an entrepreneur, a franchisor, a digital marketer, or anyone chasing big dreams, this raw conversation will hit home. ✅ Learn how to survive startup struggles ✅ Understand why the future of search is changing fast ✅ Find out why owning your digital front door matters more than ever ✅ Hear the real lessons behind scaling DevHub into a brand powerhouse

Our guest in this episode is David Hirschfeld, a seasoned software development expert with a physics background and a passion for helping startups succeed. From his experiences of both success and failure, David has crafted the Launch First methodology for rapidly progressing startups from idea to revenue generation. In his conversation with host Jürgen Strauss, David elaborates on the critical elements of startup success, the transformative power of AI, and the significance of detailed documentation for business growth. Key points discussed include:* Importance of Early Product Market Fit: David emphasizes testing the market with a simple prototype and obtaining early sales to validate the business concept.* Leveraging AI for Efficiency: He shares insights on using AI to drastically accelerate software development, highlighting its role as a transformative workplace companion.* Comprehensive Documentation for Success: David underscores the importance of detailed process documentation as a foundation for scalability and business value.This conversation is an enlightening journey through the essentials of startup success and innovation, illustrating how meticulous planning and cutting-edge technology can drive real-world impact.Listen to the podcast to find out more.Show Notes from this episode with David Hirschfeld, TekyzTurning Ideas into Reality with Speed and PrecisionWelcome to another enlightening episode of InnovaBuzz, where we delve into the minds of innovators who turn visionary ideas into tangible success. In this episode, Jürgen Strauss chats with David Hirschfeld, a software development expert and the founder of Tekyz Inc. David shares his insights on efficiently transforming concepts into cash flow, providing invaluable lessons for startups and established businesses alike. Let's uncover the key takeaways from their engaging conversation.The Launch First MindsetDavid Hirschfeld's "Launch First" methodology is about hitting the ground running. He emphasizes the importance of getting a feasible product into the market quickly to test its viability and refine it based on customer feedback. By launching early, startups can create a revenue stream that supports further development and reduces dependency on investor funding. This real-world testing is a litmus test for product-market fit and ensures that the solution addresses genuine customer needs, creating a sustainable business model from the onset.Learning from Failure and SuccessDavid's journey with Tekyz Inc. is filled with tales of both triumph and lessons learned from failures. He candidly shares how his previous ventures, one a success and the other a failure, shaped his understanding of what it takes to build a thriving business. His experience underscores the need for entrepreneurs to focus on the core problem their product solves rather than becoming enamored with their own vision. By prioritizing customer needs, startups can avoid common pitfalls and maintain a pathway to success, learning from the past to forge a brighter future.The Role of Playbooks in ScalingAt the heart of Tekyz Inc.'s operations is the concept of detailed playbooks. These are systematic, document-based workflows that capture the nuanced processes often held as tribal knowledge within a company. By documenting these workflows, companies can ensure consistent quality and scalability, regardless of personnel changes. This systematic approach not only enhances internal efficiencies but also increases the company's value by providing structured, repeatable processes that any new team member or potential acquirer can easily follow.Integrating AI for Business EfficiencyDavid explores the transformative role of AI in business, especially in software development and workflow automation. By leveraging AI, Tekyz Inc. has drastically accelerated its processes, cutting development times and enhancing precision. This integration allows businesses to handle intricate tasks with ease and speed, driving innovation further. David encourages entrepreneurs to embrace AI as a tool that not only streamlines operations but also opens up new avenues for creativity and efficiency, pushing the boundaries of what's possible.Bridging Project Management and CommunicationOne innovative project underway at Tekyz Inc. is automating communication and project management systems using AI. This aims to provide clients and internal teams with a seamless interface to manage projects, track progress, and resolve queries independently. By cultivating a direct relationship with the project management tool, users experience improved clarity and efficiency. This development highlights David's commitment to transforming traditional approaches and providing cutting-edge solutions tailored for today's dynamic business environments.Challenges Can Spark CreativityDavid's approach to innovation often stems from the challenges he encounters, either personally or within his team. He nurtures an environment where identifying and solving problems leads to the development of valuable new products. Encouraging this problem-solving mindset is crucial for fostering creativity and driving business growth. This method not only leads to practical innovations but also ensures that the solutions developed are rooted in real-world needs and applications, aligning closely with the market demands.Conclusion: Embrace Rapid InnovationDavid Hirschfeld's conversation with Jürgen Strauss is a masterclass in effectively navigating the startup landscape. His insights underscore the importance of adaptability, customer focus, and leveraging technology to remain competitive. By adopting a "Launch First" mindset and integrating AI, businesses can significantly reduce time to market and establish a strong market presence quickly. Embrace these lessons to reshape your business strategies and accelerate your path to success.Call to ActionReflect on your current business strategies. Are there areas where you could adopt a "Launch First" mindset? Explore how integrating AI into your workflow can streamline operations. Start documenting critical processes to create your own playbooks. Each step brings you closer to efficiently transforming ideas into reality. Implement these strategies today and observe the transformation they bring to your business journey.The Buzz - Our Innovation RoundHere are David's answers to the questions of our innovation round. Listen to the conversation to get the full scoop.* No. 1 thing to be more innovative – Learn how to talk to AI as if it's your best friend, because AI knows everything about everything.* Best thing for new ideas – Look at the problems you or your team are struggling with, step back, and consider if it's a discrete problem you can abstract and address.* Favourite resource – Use ChatGPT in its various forms, particularly the deep research tool, as your go-to app for information and assistance.* Keep project/client on track – Be meticulous about documenting every detail and maintain an iron grip on the project's details, ensuring everything is tracked accurately.* Differentiate – Show evidence of your exceptional work with the artifacts you create, displaying a high level of detail and transparency that sets you apart.ActionDavid encourages listeners to embrace AI as a companion in their daily lives. He suggests integrating AI to make your life easier, more enriched, and to enhance your access to information in a consumable manner.Reach OutYou can reach out and thank David by visiting his website. If you'd like to connect with him directly, you can also find him easily on LinkedIn, just include a note that you saw him on the podcast.Links:* Website - Tekyz* LinkedIn* Facebook* Twitter - @tekyzinc* Instagram - @tekyzincBooksCool Things About David* Physics Background: David started in physics before transitioning to software. It suggests a unique problem-solving approach rooted in fundamental principles.* Launch 1st Methodology: David turned a startup failure into a methodology for helping other startups succeed. It shows resilience, adaptability, and a commitment to learning from mistakes.* Woodworking, Golfing, and Drawing: David enjoys woodworking, golfing, and drawing leadership insights from raising four successful sons. It reveals a well-rounded individual with diverse interests and a knack for finding inspiration in unexpected places.Imagine being a part of a select community where you not only have access to our amazing podcast guests, but you also get a chance to transform your marketing and podcast into a growth engine with a human-centered, relationship-focused approach.That's exactly what you'll get when you join the Flywheel Nation Community.Tap into the collective wisdom of high-impact achievers, gain exclusive access to resources, and expand your network in our vibrant community.Experience accelerated growth, breakthrough insights, and powerful connections to elevate your business.ACT NOW – secure your spot and transform your journey today! Visit innovabiz.co/flywheel and get ready to experience the power of transformation.Video This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit innovabiz.substack.com/subscribe

Your competitors are already using AI. Don't get left behind. Weekly strategies used by PE Backed and Publicly Traded Companies →https://hi.switchy.io/U6H7SThis episode was so good, we're bringing it back!In this episode of the Scale Up Show, Ryan Staley interviews Frederic Aouad, Chief Commercial Officer at Stay22, about the company's remarkable growth from $15 million to $30 million in just one year. They discuss the key elements that contributed to this success, including the importance of a strong product, market expansion strategies, and the integration of AI to enhance team efficiency. Frederic shares insights on identifying adjacent intent in travel content and fostering a culture of innovation within the team. The conversation concludes with reflections on the positive impact of AI adoption and the future growth trajectory of Stay22.Chapters00:00 Introduction to Stage 22 and Growth Journey02:39 Key Elements of Revenue Growth05:28 Market Expansion and Upmarket Strategy08:34 Identifying Adjacent Intent in Travel11:16 Fostering a Culture of Innovation13:39 Integrating AI into Go-to-Market Strategy16:33 Results and Future Growth Opportunities

This episode offers a practical roadmap for leaders aiming to integrate AI while enhancing judgment, collaboration, and decision-making in construction! Luca Dellanna, a management advisor and bestselling author, discusses the real-world applications of artificial intelligence (AI) in the construction industry. Luca emphasizes how AI can streamline operations by reducing errors, minimizing rework, and improving planning efficiency. The discussion explores using general-purpose AI tools like ChatGPT, with Luca advocating their accessibility and value for key personnel involved in project planning and proposal development. Furthermore, Luca delves into AI's role in enhancing clarity, acting as a "sounding board" for ideas, and helping with pre-mortem analysis to anticipate project failures. Luca shares strategies for crafting effective AI prompts, drawing parallels between prompt engineering and team delegation. He also tackles privacy concerns and advises trusting reputable vendors and anonymizing sensitive data. The conversation rounds out with insights on using AI for negotiation prep, meeting summaries, and internal documentation, stressing the importance of human oversight. Looking ahead, Luca underscores the need for companies to future-proof their workforce by developing AI literacy and sharing best practices.    HIGHLIGHTS [02:07] Integrating AI in Construction [04:56] Identifying Key Areas for AI Integration [06:42] Creating Effective AI Prompts  [12:15] Addressing Privacy Concerns with AI  [14:04] Using AI for Pre-Mortem Analysis  [16:52] AI's Role in Replacing Workers vs. Improving Judgment  [23:25] Future-Proofing Workforce with AI Skills  [25:45] AI in Negotiation and Meeting Summaries   KEY TAKEAWAYS Leverage tools like ChatGPT to reduce blind spots and improve clarity in job planning and bid writing. Write detailed prompts with clear goals and success metrics to get more useful AI responses. Ask AI to simulate project failures and identify risks before starting. Use AI to draft meeting notes, then review for accuracy and add key details. Teach staff to prompt effectively and share AI best practices across your company to future-proof your workforce.   RESOURCES: Connect with Luca Dellanna: Luca on X: @DellAnnaLuca LinkedIn: linkedin.com/in/dellannaluca/ Website: luca-dellanna.com/   Mentioned in the episode: The simpler way to get your team to use AI: luca-dellanna.com/posts/ai-faster-adoption Never Split the Difference: amazon.com/Never-Split-Difference-Negotiating-Depended   Restaurant Recommendation: http://lnx.plinetajarin.it/   Resources to Help You Win in Construction