VCA Voice: A Veterinary Podcast

Send us a textIn this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Dr. Roy Wilson. Listen in as he shares his diverse journey in veterinary medicine, highlighting his experiences from practicing in Germany to his current role as a Regional Medical Director at VCA. He emphasizes the importance of collaboration between veterinarians and technicians, the pivotal role of primary care veterinarians in educating clients, and the significance of building long-term relationships with pet owners. Dr. Wilson also discusses preventive healthcare and the role of the Companion Animal Parasite Council (CAPC) in promoting pet health. In their conversation, they explore the dynamic collaboration among veterinary professionals, the resources provided by CAPC, and the various parasite-associated diseases that pet owners should be aware of. The discussion also highlights the risks parasites pose to both pets and their owners, the significance of preventive measures, and the evolving perspectives on parasite prevention in veterinary practice.For more information on Companion Animal Parasite Control, please visit the CAPC Page.Visit our website: vcavoice.comAll episodes produced by dādy creative

Send us a textIn this conversation of the VCA Voice Podcast, Dr. Kerl is thrilled to welcome long time friend, colleague, and mentor Dr. Todd Tams. Listen in as Dr. Tams shares his extensive journey in veterinary medicine, highlighting his experiences from his education at Ohio State University to his pivotal role as Chief Medical Officer at VCA Animal Hospitals. He discusses the evolution of VCA, the challenges faced during its rapid growth, and the importance of maintaining high-quality medical standards. Dr. Tams emphasizes the significance of internships in shaping veterinary careers and the advancements made in internship programs at VCA, including improved compensation and support for interns. He and Dr. Kerl also chat about the importance of quality care, education, and the future of veterinary medicine, particularly with the integration of technology and AI.Dr. Tams received his DVM from The Ohio State University in 1977. After working in mixed animal practice in Vermont and then completing an internship in small animal medicine and surgery at the West Los Angeles Veterinary Medical Group, he completed a residency in internal medicine at Colorado State University. Dr. Tams was a staff internist at the Angell Memorial Animal Hospital in Boston and clinical assistant professor at Tufts University School of Veterinary Medicine from 1981-84, and achieved board certification in internal medicine in 1982.Dr. Tams returned to Los Angeles in 1984 to rejoin the West Los Angeles Veterinary Medical Group as a staff internist and gastroenterologist. In January 1987 West Los Angeles Veterinary Medical Group became the first VCA hospital. For more than 30 years he served as Chief Medical Officer for VCA, as well as being on staff as apart-time internist at VCA West Los Angeles Animal Hospital. In 2020 Dr. Tams transitioned to his new role as Mars Veterinary Health CMO for External Affairs and in 2022 he joined the MVH Corporate Affairs team serving as VP for External Affairs. At MVH Dr. Tams focuses on university liaison, chairing the MVH Deans Council and annual House Officer Summits, advanced educational programs (student extern and preceptor programs and internship and sponsored residency training programs), while also working with the VCA Japan team and representing the various Mars hospital business units. Dr. Tams was named as a Distinguished Alumnus of The Ohio State University College of Veterinary Medicine in 2000.Dr. Tams has published two textbooks:1. Small Animal Endoscopy (3 editions)2. Handbook of Small Animal Gastroenterology (2 editions)Dr. Tams has presented numerous seminars and wet lab courses in the U.S. and abroad on his special interest areas of gastroenterology and GI endoscopy.Visit our website: vcavoice.comAll episodes produced by dādy creative

Send us a textIn this episode of the VCA Voice Podcast, Dr. Kerl welcomes Dr. Virginia Frauenthal and Dr. Scott Weese to discuss their journeys in veterinary medicine and their study of highly pathogenic avian influenza (HPAI). In this fascinating conversation, they focus on the recent emergence of HPAI in cats. They explore the characteristics of HPAI, its transmission, and the implications for pet health and public safety. Their conversation also delves into the broader context of influenza viruses, the challenges of diagnosing emerging diseases, and the importance of collaboration with public health authorities. They discuss the One Health concept, emphasizing the interconnectedness of human, animal, and environmental health. Additionally, they highlight the importance of communication with pet owners regarding risks and preventative measures, as well as the challenges surrounding vaccination for pets.Dr. Frauenthal leads the team of doctors at VCA Care Specialty and Emergency Animal Hospital and is board-certified in the specialty of Emergency and Critical Care. She was raised in San Clemente, CA. Virginia received her undergraduate degree in Vocal Performance from UC Davis in 2005. She received her Doctorate of Veterinary Medicine from Purdue University in 2009. Dr. Frauenthal then continued her education with a rotating internship at the Veterinary Emergency Clinic and Referral Centre, the largest private practice in Canada located in downtown Toronto. She then gained experience as an emergency veterinarian at VCA West Coast before completing a 3-year residency program in emergency and critical care and becoming a Diplomate of the American College of Veterinary Emergency and Critical Care in 2016. Dr. Frauenthal's professional interests include toxicology, traumatology, electrolyte and acid/base disorders, management of patients with Multiple Organ Dysfunction Syndrome and Sepsis/Septic Shock. In 2017, she published the only article detailing the recognition and treatment of serious injuries secondary to coyote attack in dogs. Dr. Frauenthal's other professional love in life is her music. She is an accomplished opera singer andenjoys performing whenever her schedule permits. In addition to singing, she fills her spare time with tending her 137 exotic houseplants, 1 acre garden, travel and cooking with her husband Sam and 3 year old son Theo. Her life is enhanced with the antics of her rescue pets Charlette (dog), Basil (cat) and Mushu (cat).Dr. Weese is a veterinary internist and Professor at the Ontario Veterinary College, University of Guelph, Director of the University of Guelph Centre for Public Health and Zoonoses, Chief of Infection Control at the Ontario Veterinary College Health Sciences Centre. He runs the infectious disease website WormsAndGermsBlog. Visit our website: vcavoice.comAll episodes produced by dādy creative

Send us a textOn this 60th episode of the VCA Voice Podcast, Dr. Kerl welcomes Dr. Anne Kimmerlein and Dr. Christian Leutenegger to discuss their pivotal study on the occurrence of COVID-19 antibodies in pets. Listen in as they share their journeys in veterinary medicine, the challenges faced in conducting a nationwide study, and their significant findings that reveal the infection rates of Covid-19 in dogs and cats. This conversation emphasizes the importance of One Health, the interconnectedness of human and animal health, and the need for collaboration in veterinary research. You can read more in depth about their work in this article mentioned in the podcast. Dr. Anne Kimmerlein received her DVM degree from the University of Minnesota. She holds a Masters of Preventive Veterinary Medicine from UC Davis and is a Diplomat of the American College of Veterinary Preventive Medicine. Dr. Kimmerlein began her veterinary career as an animal shelter veterinarian and remains passionate about increasing access to veterinary care and reducing pet overpopulation. She lives in Sacramento, CA where she volunteers as a Court Appointed Special Advocate for a foster youth and enjoys cycling, baking, and caring for her extensive orchid collection.Dr. Christian M. Leutenegger graduated from the School of Veterinary Medicine, University of Zurich, Switzerland in 1992. He completed a doctoral thesis developing recombinant vaccines for FIV. After a postdoctoral course in medical science, he completed a PhD testing the first DNA vaccines in veterinary medicine. He developed a strong interest in molecular immunology and virology andstarted to develop early protocols for DNA quantification using real-time PCR. In 1999, he founded the Real-time PCR Research and Diagnostics Core Facility at the School of Veterinary Medicine at UC Davis and expanded services until 2006. After 13 years at IDEXX Laboratories introducing standardized molecular diagnostics in the veterinary industry, he joined Antech Diagnostics toexpand the molecular testing portfolio. He has an extensive network of collaborators and published over 250 peer-reviewed papers and book chapters.Visit our website: vcavoice.comAll episodes produced by dādy creative

Dr. Kerl is pleased to welcome Dr. Sibele Konno to the VCA Voice Podcast. In their conversation, she shares her journey into veterinary medicine, discussing her early inspirations, the landscape of veterinary education in Brazil, and the challenges faced by new graduates. Dr. Konno reflects on her career evolution, her leadership role at Petcare Brazil, and the importance of quality care in veterinary practices. The discussion highlights the significance of hands-on training, the impact of leadership in veterinary care, and the growth of Petcare Brazil under her guidance. In this conversation, Marie and Sibele discuss the innovative pet care services offered in Brazil, including specialized medical treatments and the importance of training new veterinarians through internship programs. They explore the challenges faced by veterinary technicians in Brazil and the potential for future certification. Their discussion also highlights the cultural differences in veterinary practices between Brazil and the U.S., as well as the evolving relationship between pet owners and veterinarians, emphasizing the need for effective communication and understanding of pet parents' expectations.Visit our website: vcavoice.comAll episodes produced by dādy creative

In her conversation with Dr. Kerl, Dr. Julia Georgesen shares her journey from aspiring veterinarian to Vice President of Strategic Sourcing at Mars Veterinary Health. She discusses her early influences, career development, and the challenges and rewards of owning a veterinary practice. Julia emphasizes the importance of teamwork, quality in veterinary medicine, and the role of partnerships in enhancing animal health. She also highlights her current responsibilities in sourcing and quality assurance, and the significance of having veterinary technicians involved in decision-making processes. Dr. Georgesen discusses the vital roles of veterinary technicians, the importance of sustainability in veterinary practices, and her involvement in charitable work aimed at improving access to veterinary care. She also shares insights on global vaccination efforts in Africa through her work with the Africa Network for Animal Welfare- USA and offers advice for veterinarians considering career changes, emphasizing the value of relationships and staying curious.Visit our website: vcavoice.comAll episodes produced by dādy creative

Dr. Kerl is pleased to welcome special guest Dr. Christine Santiago, VCA Regional Medical Director for the Mid-Atlantic Group. As her retirement approaches, she reflects on her life-long career and the impact of her work in the field. In their conversation, Dr. Christine Santiago shares her journey in veterinary medicine, detailing her educational background, experiences in various practices, and her transition to leadership roles within VCA. She emphasizes the importance of wellness testing in veterinary care, discussing how it can lead to early disease detection and better health outcomes for pets. Dr. Santiago also highlights the significance of effective communication with pet owners regarding the necessity of testing and the impact of leadership on practice culture. Christine shares insights on how these practices can uncover hidden health issues in pets, emphasizing the importance of tailored testing based on age and regular follow-ups. They also explore case studies that highlight the effectiveness of early detection and the advancements in veterinary medicine, including the use of artificial intelligence. Dr. Christine Santiago has extensive experience training new doctors and new medical directors. She has presented at regional meetings and to hospital teams on many topics, including Wellness and Early Disease Detection, Dentistry, Medical Metrics, Doctor Communication and Leadership, focusing on Medical Leadership in a Veterinary Practice Environment. Dr. Santiago earned her Bachelor of Science Degree in Animal Science from the University of Maryland,College Park and went on to receive her VMD from the University of Pennsylvania in 1987. After working as a primary care veterinarian in private practices in PA caring for canine, feline and zoomed patients, she became the Medical Director at VCA Northside Animal Hospital in Bethlehem, PA. She then became a VCA Area Medical Director for a larger area before being selected as the VCA RegionalMedical Director, first for the VCA Northeast Hospital Group and then VCA Mid-Atlantic Hospital Group. Favorite medical initiatives, as a Regional Medical Director, include adding routine full mouth radiographs to all dental procedures, identifying underlying dental disease and addressing it early.Another would be working with hospital teams to identify underlying disease in its early stages in patients through routine wellness blood testing and radiographs. The goal being to address the disease before the patient becomes clinically ill, allowing a path to complete cure or earlier/easier chronic disease support. We are always working toward happier patients that live longer and happier pet owners that are given the opportunity to be with their healthy pets for as long as possible.Visit our website: vcavoice.comAll episodes produced by dādy creative

Welcome to Part 2 of the RECOVER 2.0 episode. Listen in as Dr. Kerl continues her conversation on Veterinary CPR with Drs. Boller, Burkitt, and Fletcher.For more information on resources mentioned in today's episode, check out the links below: RECOVER 2.0 Initiativehttps://onlinelibrary.wiley.com/toc/14764431/2024/34/S1Visit our website: vcavoice.comAll episodes produced by dādy creative

In the first episode of our two part series on Veterinary CPR, Dr. Kerl is pleased to welcome Drs. Boller, Burkitt, and Fletcher. Their conversation includes discussing their experiences in veterinary medicine and the groundbreaking RECOVER 2.0 Initiative, which aims to improve CPR practices in the field. They each share their professional journeys, the historical context of CPR, the design and outcomes of the RECOVER 2.0 guidelines, and the international response to their work. They emphasize the importance of community support, education, and ongoing research to fill knowledge gaps in veterinary CPR. Enjoy listening to part one and stay tuned for part two coming up next!For more information, please check out the links below:RECOVER 2.0 Initiativehttps://onlinelibrary.wiley.com/toc/14764431/2024/34/S1Visit our website: vcavoice.comAll episodes produced by dādy creative

In this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Dr. Melanie Hnot, a specialist in veterinary dermatology. In their conversation, she shares her journey in veterinary medicine and discusses the importance of dermatology in pet care. She explains common skin conditions in pets, the role of primary care veterinarians, and the complexities of diagnosing and managing allergies. Dr. Hnot also highlights new treatments for your pet's skin irritation and emphasizes the importance of collaboration between pet owners and veterinarians in managing skin diseases.Dr. Melanie Hnot, VMD, DACVD, is a board-certified veterinary dermatologist at VCA Hollywood Animal Hospital in South Florida, where she collaborates with local general practice veterinarians to provide comprehensive dermatological care for pets. Specializing in the diagnosis and treatment of skin, ear, and allergy-related conditions, Dr. Hnot is dedicated to improving the quality of life for pets with chronic and severe dermatological issues.Dr. Hnot received her veterinary degree from the University of Pennsylvania before completing a small animal medicine and surgery internship at Red Bank Veterinary Hospital in New Jersey. She further honed her expertise through a dermatology internship across practices in NJ and PA, culminating in a dermatology residency and a Master of Science degree from The Ohio State University in 2015.Her clinical focus includes the management of allergic diseases and ear infections (otitis), common but often complex conditions in veterinary medicine. She offers advanced diagnostics and treatment options such as allergy testing and immunotherapy, particularly for pets suffering from atopic dermatitis.When not at the hospital, Dr. Hnot enjoys outdoor activities and spending time with her family, which includes her lively greyhound, Jagger. Her personal love for animals complements her professional commitment to delivering top-tier care.Visit our website: vcavoice.comAll episodes produced by dādy creative

Happy Veterinary Technician Week! On his episode of the VCA Voice Podcast, Dr. Kerl welcomes Kim Dudder, Regional Technician Director for VCA's Mid-Atlantic Region. Listen in as she discusses her transition from early childhood education to becoming a credentialed veterinary technician. She emphasizes the importance of mentorship, team dynamics, and the role of regional technician directors in optimizing patient care. Kim also highlights the significance of healthcare documentation and the Scribe program, as well as her collaboration with Harcum College and the Upward Bound program to engage and educate future veterinary professionals. Their conversation touches on the need for diversity in the field and the importance of community involvement in shaping the future of veterinary medicine. For more information on how Harcum College and Upward Bound created a pipeline for new Vet Nurses, check out this video. Kim is a Certified Veterinary Technician residing in the suburbs of Philadelphia. Kim has been in veterinary medicine for 27 years with her clinical career focused on Emergency Medicine. She joined the VCA family in 2001 and has held many roles in VCA hospitals throughout her career. Kim is currently a Regional Technician Director for hospitals in the Mid-Atlantic Region. In her role as Regional Technician Director, she works with different teams in multiple aspects such as medical protocols, efficiency, training and her favorite aspect, mentoring Technician leaders on each team. This combines her passion for teaching and for veterinary medicine. Kim also has opportunities to engage with several Veterinary Technician Programs in her region working with new students and sitting on advisory boards to guide the next generation of Veterinary Technicians. Her goal is to encourage people to see that being a Veterinary Technician is an amazing career and to educate them on the numerous career paths that open up for credentialed technicians.Visit our website: vcavoice.comAll episodes produced by dādy creative

In this conversation recognizing and celebrating our Latinx Associates, Michelle Gonzalez shares her extensive journey in veterinary medicine, detailing her rise from kennel attendant to Senior Regional Operations Director at VCA. She and Dr. Kerl discuss the challenges and rewards of managing multiple hospitals, the importance of mentorship, and the need for diversity and inclusion in the field. Michelle emphasizes community engagement, breaking down language barriers in veterinary care, and offers valuable advice for those aspiring to leadership roles in veterinary medicine.Michelle has over 30 years in the veterinary industry.  She began her career as a kennel attendant in a boarding facility and is now a Senior Regional Operations Director supporting two amazing Regional Operations Directors with multiple hospitals in three states. She is an advocate for Diversity, Equity and Inclusion (DEI), serving as Co-lead on the VCA Latinx Associate Resource Group and has served on the DEI Commission for the American Veterinary Medical Association (AVMA) and American Association of Veterinary Medical Colleges (AAVMC). She earned her Certified Veterinary Practice Manager (CVPM) certification in 2010 and is an active member of the Veterinary Hospital Manager's Association (VHMA). She served on the Board of Directors for 12 years and is a Past-President for the VHMA. Currently, she is attending the W.P. Carey School of Business at Arizona State University (ASU).Please check out the links mentioned in this episode:LatinX Veterinary Medical AssociationLionbridgeVisit our website: vcavoice.comAll episodes produced by dādy creative

In this conversation with Dr. Kerl, JoLynn Haller and Kathryn (Kat) Carman discuss their individual journeys in veterinary medicine and their roles as Veterinary Technician Specialists (VTS) in Clinical Practice. The VTS in Clinical Practice is the technician specialty for veterinary technicians in primary care practice. JoLynn shares her experience as a technician supervisor at VCA Fairmount Animal Hospital in Syracuse, New York, while Kat discusses her role as the surgery team lead at VCA Braylon Village Animal Hospital in Peachtree City, Georgia. They explain the differences between veterinary technicians, veterinary assistants, and kennel help in a veterinary hospital. JoLynn and Kat also provide insights into the VTS credentialing process and the importance of continuous learning in the field. They chat about the value of specialized knowledge and skills in providing the best patient care, highlight the role of mentors in their journey, and the benefits of pursuing VTS certification. Visit our website: vcavoice.comAll episodes produced by dādy creative

We are celebrating our 50th episode of the VCA Voice Podcast with special guest Dr. Todd Lavender! Join Dr. Kerl and Dr. Lavender, former VCA president and current Chief Transformation Officer at Mars Veterinary Health, as they discuss his journey in veterinary medicine and his passion for the profession. In their conversation, Dr. Lavender emphasizes the importance of supporting and mentoring veterinary students and the vital role of veterinary technicians in the profession. He also talks about the entrepreneurial spirit at VCA and the ability to rapidly address unmet needs, during and after the global pandemic. Dr. Lavender encourages listening and being open to different perspectives as a way to understand and care for the future of veterinary medicine. As the former president of VCA Animal Hospitals, a second-generation veterinarian, and now Chief Transformation Officer for Mars Veterinary Health, taking care of the future of veterinary medicine is deeply personal to Dr. Todd Lavender. His time with VCA started when he was a practice owner in Atlanta. During his 17+ years at VCA, Dr. Lavender's leadership roles have spanned Operations, Recruiting and Medical Operations. He previously served as Senior Vice President of Eastern Hospital Operations, Regional Medical Director, Recruiting and Professional Relations Director, and Senior Group Vice President for VCA's Eastern Division. As Chief Transformation Officer, Dr. Lavender leads programs designed to increase access to care and inspire the next generation of veterinary professionals. He is also a Board Director for VCA Charities, a 501(c)3 nonprofit dedicated to keeping pets in loving homes, while also leading VCA's exploration of how to build a more resilient profession and bring veterinary care to new communities, together with organizations like Vet Set Go and the Atlanta Humane Society.  Committed to building a more inclusive and diverse profession, he also serves as the executive sponsor for VCA's equity, inclusion and diversity (EI&D) initiatives. In this role, Dr. Lavender supports and advocates for Associate-led diversity resource groups, including the Black* African American Network, LatinX Network, Pride* Network, and WISE: Women Impacting Success for Everyone. Dr. Lavender received his bachelor's and Doctor of Veterinary Medicine degrees from the University of Georgia, home of the 2021 College Football National Champions. He and his wife live in Los Angeles with their dog, Dooley. Visit our website: vcavoice.comAll episodes produced by dādy creative

Dr. Kerl is pleased to welcome Dr. Wendy Deal, an Area Medical Director for VCA's Midwest Region and an Associate Veterinarian at VCA Mill Run. Listen in as they discuss her journey in veterinary medicine, the role of veterinary technicians and assistants, and the importance of mentorship programs for new veterinarians. Dr. Deal emphasizes the need for support and guidance during the transition from student to doctor and highlights the value of soft skills and professional development. They also chat about the VCA Mentorship Academy Program, which provides a structured six-month program for mentees and mentors. Mentors provide guidance and support throughout the program, including weekly coaching sessions. Dr. Deal grew up in Columbus and obtained her BS at Northwestern University. She received her DVM at Cornell University in 2003 and completed a small animal rotating internship at Ocean State Veterinary Specialists in Providence, RI. She moved home to Columbus in 2005 and joined VCA Mill Run, where she has continued to develop her interest in general practice, internal medicine and ultrasound. She has a passion for client education as well as training and educating hospital staff, veterinary students, and new doctors. Since 2019, Dr. Deal has helped coordinate the new graduate mentorship program for the central Ohio VCA hospitals, and she has been the Area Medical Director for central Ohio since 2021. She lives in Ohio with her partner Tim, enjoys outdoor sports and has three cats, Ernie, Primrose, and Junebug.Visit our website: vcavoice.comAll episodes produced by dādy creative

Dr. Kerl is pleased to welcome Dr. Danny Joffe, Vice President of Medical Operations for VCA Canada. Listen in as Dr. Joffe shares his journey in veterinary medicine, from deciding to become a veterinarian in second grade to opening his own practice. He discusses the importance of internships in shaping a veterinarian's career and the value of continuing education and certification. Dr. Joffe also highlights the initiatives and programs implemented in VCA Canada, such as the feline declaw ban and the support program for veterinarians experiencing patient safety events or board actions. He also emphasizes the importance of veterinary technicians and their vital role in providing high-quality care.Dr. Joffe graduated from the Western College of Veterinary Medicine in Saskatoon, Saskatchewan (with Great Distinction) in 1985. He completed a small animal medicine and surgery internship at Cornell University in 1985-86, and then entered private practice, eventually starting his own small animal practice, Landing Animal Clinic, in Calgary Alberta in 1989, practicing there until 2020. He was a founding partner in a multi-specialist referral and emergency clinic (Calgary Animal Referral and Emergency Centre—C.A.R.E. Centre) in 2006 and was the Medical Director for this 30-doctor facility until the fall of 2020. In the fall of 2012 Danny became the National Medical Director for VCA Canada, Canada's largest group veterinary practice, and in 2018 he became VCA Canada's Vice-President of Medical Operations. He completed his board certification by the American Board of Veterinary Practitioners (Canine/Feline Specialty) in 1992, becoming the first practicing veterinary specialist in Alberta. He has re-certified this specialty via examination in 2000 and 2010. In 2020 Danny was granted Emeritus status by this specialty group. Danny is a Past President of both the Alberta Veterinary Medical Association and the Canadian Academy of Veterinary Dermatology. Dr. Joffe is also a Clinical Instructor at the University of Calgary Faculty of Veterinary Medicine.Visit our website: vcavoice.comAll episodes produced by dādy creative

Dr. Kerl is pleased to welcome Dr. Anne Kimmerlein to the podcast. Listen in as Dr. Kimmerlein, a veterinary epidemiologist with VCA Medical Operations, shares her journey in veterinary medicine and her role at VCA. In their conversation, they discuss the importance of the interconnectedness between people and their pets and the growing field of veterinary epidemiology. During the COVID-19 pandemic, Dr. Kimmerlein played a crucial role in providing guidance and protocols for hospitals and ensuring the safety of patients, clients, and associates. She also conducted a study on pets in households of people with COVID-19, finding that pets can get infected with the virus. Additionally, Dr. Kimmerlein discusses her work with the VCA clinical studies team, her involvement in antimicrobial stewardship, and her passion for shelter medicine.Visit our website: vcavoice.comAll episodes produced by dādy creative

In light of the recent wildfires in Southern California, Dr. Kerl welcomes Brian Ruditsky to the podcast to share about his team's response to the emergent need to find safe places to board pets of owners displaced due to mandatory evacuation orders during the Post Fire. Brian is Regional Operations Director for the Southern California region and discusses the joys and challenges of working in this role within VCA, as well as his journey as a naval aviator to his career in veterinary medicine.Brian grew up in Simi Valley, California and attended the United States Merchant Marine Academy. After graduation, he was commissioned into the United States Navy and spent ten years as a naval aviator, piloting F/A-18s. During his service, Brian earned an M.B.A. from Fresno State University and a Lean Six Sigma Black Belt from Villanova University. After ten years in the Navy, Brian ventured into healthcare and held several roles in performance improvement and business development. His most recent position in human healthcare was at a local community hospital, where he served as the Business Development Executive. While looking for a change in careers, Brian had the privilege of serving as the General Manager for Conejo Valley Veterinary Hospital (CVVH), a 24/7 general practice and emergency veterinary hospital in Thousand Oaks, California. This role was gratifying as it introduced him to the world of veterinary health and the dedicated professionals who passionately care for animals. As he looked to continue to grow professionally, he found a fantastic opportunity at VCA as the Regional Operations Director for SC01 and SC07 regions, which encompasses his hometown.On a personal note, he's been happily married to his wife, Crystal, for 21 years. Together, they have three wonderful daughters: Ashley, who is currently in college; Katelyn, who is in high school; and Savanna, who is starting high school. Their family is completed by their three energetic golden retrievers, Cody, Daisy, and Paddles, who bring craziness into their home.Visit our website: vcavoice.comAll episodes produced by dādy creative

On this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Martha Smith, VCA's Chief Client Officer. Since joining VCA in 2014, Martha has led several key growth initiatives, including the development of VCA's ecommerce strategy and build and launch of our online store and patient portals, the development and rollout of VCA's recent brand refresh (which she counts as a career highlight), and more recently the integration of our brand, marketing and experience departments into a single, integrated growth team. Through her 9 years and 6 roles with us, she has developed an award-winning team, who have collectively racked up 17 Vetty Awards for their work on integrated client education campaigns on the subjects of parasite protection, osteoarthritis, dermatology, nutrition, digital tools, and more, and more recently three recognitions including one win at the recent Mars Petcare Engine 50 Awards.A native of Montréal, Canada, Martha received her BA Honours English Literature fromConcordia University in Montréal, and her MA English and MBA degrees from California State University, Long Beach. Her early career involved various consulting and leadership roles focused on writing and editing, digital and ecommerce marketing, social media strategy and marketing, and growth strategy.After 18 years in Los Angeles, Martha now lives in Fort Fairfield, Maine with her husband, Jason, where they – recently empty nesters with their son, Jayson, joining the United States Marine Corps – have turned their attention to forest-bathing in the North Maine Woods and spoiling silly their 18-month-old Border Collie/Azawakh mix, Bob.Visit our website: vcavoice.comAll episodes produced by dādy creative

Dr. Kerl is pleased to welcome her long time friend and colleague, Dr. Karen Kline to the podcast. Dr. Kline has been the Medical Director and associate neurologist at the Veterinary Specialty Center of Seattle and is currently an associate neurologist and past Medical Director at VCA Northwest Veterinary Specialists in Portland, Oregon. Dr. Kline is also an associate professor of Neurology and Neurosurgery at WSU CVM. She will be working part time at WSU and also at her home base of Northwest Veterinary Specialists. She has published multiple journal articles, has been an author in several veterinary textbooks, has spoken at local, national and international meetings and is currently serving as President of the NAVC. Dr. Kline brings with her a passion for teaching and clinical service. When not in the clinic, Dr. Kline enjoys the treasures of the Pacific Northwest as well as spending time with her husband Karl and their terrific dog, Voodie.Visit our website: vcavoice.comAll episodes produced by dādy creative

On this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Aaron Frazier, the Chief Operating Officer of VCA Animal Hospitals. Listen in as he shares his career journey and the importance of collaborating with strong industry partners to improve veterinary healthcare. In their conversation, Aaron emphasizes the need for a healthy partnership between medical and business operations to drive quality medicine and ensure business success. He also highlights the importance of empowering teams to come up with innovative ideas. Aaron believes that by staying grounded in our values and supporting our Associates, VCA can weather any challenges that come our way.Visit our website: vcavoice.comAll episodes produced by dādy creative

In this episode of the VCA Voice Podcast, Dr. Adi Oz and Dr. Negeen Najafi discuss their unique journeys in veterinary medicine and their decision to pursue internships. They share their experiences in veterinary school, their interest in different specialties, and the process of finding a small animal rotating internship program. In their conversation with Dr. Kerl, they discuss the challenges and rewards of being veterinary interns, including the transition from an academic setting to real-world practice, learning client communication skills, and building confidence as primary clinicians. They also share some of their favorite cases and the misconceptions they had about internships. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

April is Heartworm Awareness Month in veterinary medicine and in light of this important issue for pets and pet owners, Dr. Kerl is pleased to welcome Dr. Tom Nelson to the podcast. Dr. Nelson is the hospital director of the VCA Animal Medical Center of Northeast Alabama and has been in private practice for 45 years. Dr. Nelson is also an expert on heartworm disease and how to effectively diagnosis, treat, and prevent it in dogs and cats. For more information on resources mentioned in the podcast, please follow the link below: American Heartworm Society Visit us on our website VCAVoice.comProduced and recorded by dādy creative

In this episode, Dr. Kerl welcomes Rachel Turner, a credentialed veterinary technician and one of the managers of virtual care services for VCA. Rachel shares her journey in veterinary medicine, from starting as a part-time veterinary technician to joining the virtual care team at VCA. She discusses VCA Live Chat, which supports our clients through medical triage and education 24 hours every day. Rachel also highlights the qualities she looks for in team members and the resources available to virtual care technicians, such as the Knowledge Base. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl is pleased to welcome Dr. Lore Haug to the podcast. In their conversation, they chat about Dr. Haug's journey in Veterinary Medicine, what led to her role as an Animal Behavior Specialist, and some helpful insights for new owners of puppies and kittens. Please check out the links below for further information on topics mentioned in the podcast: American College of Veterinary Behaviorists https://www.dacvb.orgAmerican Association of Feline Practitioners https://catvets.comFear Free Happy Homes https://www.fearfreehappyhomes.comAmerican Veterinary Society of Animal Behavior https://avsab.orgThe Pet Professional Guild https://www.petprofessionalguild.comInternational Association of Animal Behavior Consultants https://iaabc.orgKaren Pryor academy https://karenpryoracademy.com Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl is pleased to welcome Dr. Sharon Mix and Dr. Sydney Stein to the podcast for an intriguing episode about a rare case of rabies in Nebraska and the public health response that has taken place as a result of this case. Dr. Mix is the Medical Director of VCA Animal Medical Center of Omaha and Dr. Stein is an Epidemic Intelligence Service Officer for the CDC.  Throughout their conversation, they cover the key role of primary care veterinarians as the “first line of defense in public health” and that it takes vigilance to make a rare diagnosis. Rabies is a significant public health concern, is endemic in wild animals, has no cure, and keeping pets current on rabies vaccination is a crucial step to protect both pets and people. They discuss the differences in the wild animal reservoirs for rabies in the US and why the Omaha case was alarming.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Welcome to season three of the VCA Voice Podcast! February is Dental Health Month in Veterinary Medicine and in light of this, Dr. Kerl is delighted to welcome Dr. Cindy Koons. Dr. Koons is a Regional Medical Director for VCA in the Mountain Southwest Group and is passionate about promoting dental health, which contributes to overall patient health.  Listen in as they discuss Dr. Koons' lifelong journey in Veterinary Medicine, the joys and challenges in her role as an RMD,  and her experience educating colleagues and clients about sustainable oral health in pets.   For more information about dental health resources mentioned in the podcast, please visit VOHC.org Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Listen in as Dr. Kerl welcomes Dr. Phil Padrid, Senior Regional Medical Director for Specialty Hospitals for VCA Animal Hospitals. With the beginning of a new year, it's a great time to reflect on years past and Dr. Padrid has enjoyed a meaningful and fulfilling career that began as a nurse practitioner for human critical care before becoming a veterinarian, and completing training as a fellow in pulmonology, working as a faculty member in a medical school, and owning a specialty practice prior to becoming a regional medical director with VCA. In addition to leading specialty hospitals, Dr. Padrid is a world-renowned authority on pulmonary disease and is credited with introducing into the veterinary profession the use of inhaled medications to treat pulmonary disease in dogs and cats. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl welcomes Ibrahim Abe Al-Murjan, VCA's Vice President of Digital Product. In this fascinating conversation, Abe recounts the start of his career journey within VCA that eventually led to his current role overseeing an incredibly talented team of associates that are leading the way in developing veterinary industry technology that seamlessly integrates communication within our hospitals and positively effects our clients, patients, and associates. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Dr. Patricia Dettlinger. Dr. Dettlinger is the VCA North Atlantic Regional Medical Director and an adjunct professor at Tufts Cummings School of Veterinary Medicine. She has been instrumental in the North Atlantic region's unique partnership with Monty Tech that is helping take care of the future of Veterinary Medicine. Tune in to hear more about Trish's fascinating journey in veterinary medicine and how she is investing in the next generation of veterinary industry leaders.  Here is more information on VCA's partnership with Monty Tech, as mentioned in the episode. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Please join Dr. Kerl as she welcomes Dr. Diccon Westworth to the podcast. Dr. Westworth is a veterinary neurologist working in private practice in California and is leading efforts in the clinical sustainability domain to facilitate bringing people together and uniting them with a single purpose of fighting the existential problem that threatens us all - anthropogenic climate change; and most importantly highlighting methods to limit our ecological footprints, so we can all flourish sustainably. In their conversation, they also talk about practical steps everyone can take to help diminish their carbon footprint in day to day life. For resources mentioned in the episode, please check out the links below: Carbon Calculator- personal:https://coolclimate.berkeley.edu/calculatorCarbon calculator vet practice- UKhttps://vetsustain.org/work/vet-sustain-carbon-calculatorProcurement Guide from Colorado Statehttps://colostate.pressbooks.pub/veterinaryprocurementguide/Veterinary Sustainability Alliance- US/Canadahttps://veterinarysustainabilityalliance.orgVet Sustain UK - Carbon Literacy coursehttps://learn.vetsustain.org/pages/carbon-literacy-for-veterinary-professionalsVets for Climate Action Australia - Climate Care coursehttps://www.vfca.org.au/climatecareBooks: - https://www.kimnicholas.com/under-the-sky-we-make.html- https://www.simonandschuster.com/books/Saving-Us/Katharine-Hayhoe/9781982143848- https://global.oup.com/academic/product/greening-health-care-9780199385836?cc=us&lang=en&- https://onlinelibrary.wiley.com/doi/book/10.1002/9781118342527- https://www.taylorfrancis.com/books/edit/10.1201/9781003149774/climate-change-animal-health-craig-stephen-colleen-duncanVisit us on our website VCAVoice.comProduced and recorded by dādy creative

Join in the conversation as Dr. Kerl welcomes Jose Limon, a hospital manager for VCA's West Coast region and an army veteran currently in active duty military service. Jose's incredible career journey started with VCA at the West Los Angeles Veterinary Medical Group in 1990 when VCA consisted of only three hospitals. Between 1990 and 1996, Jose was promoted from runner to Tech Assistant, to Veterinary Assistant, to Tech Lead, to Tech Supervisor. In 1996, Jose was offered the position of Director of Technical Services. For the next 5 years, Jose worked in support of all matters related to Tech Support team members and hospital inventory.After the September 11th attacks, Jose joined the Army as an Active-Duty Aviator providing support through the use of the UH-60 Black Hawk helicopter. He served two rotations through Iraq between 2004 - 2007 in support of Operation Iraqi Freedom. In 2017, after 15 years away, Jose returned to the West LA Animal Hospital as the Director of Operations and later that year was offered the role of Hospital Administrator. Today, Jose can be found at the VCA West Coast Specialty Emergency Animal Hospital in Fountain Valley, CA. Jose continues to serve our nation with the Army Reserves based out of Los Alamitos, CA. His current role is that of a MEDEVAC Aviator providing support in theater and state-side operations.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Listen in as Dr. Kerl welcomes Lorrie Nimsgern, Senior Regional Vice President of VCA's Heartland Group. In their conversation, Lorrie shares her exciting journey over her 37 years in veterinary medicine, from her beginnings as a receptionist, experience as a hospital manager, and her role as Regional Operations Director, leading primary care, specialty, and emergency hospitals. In addition to her many professional talents, Lorrie has published an award-winning book and in her free time enjoys gardening, quilting, American history, reading, and spending time with her husband and two dogs.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

In celebration of Vet Tech Week, Dr. Kerl welcomes Ashley Byrne, LVT, CVT and Regional Technician Director for VCA's Northwest/Hawaii Region.  In this episode, they discuss Ashley's 20 year long career in Veterinary Medicine and how her role has evolved over time, from her training as a technician, early days of growth with VCA,  and her work with the Washington State Tech Association. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Listen in as Dr. Kerl chats with Dr. Michele Chin about her fascinating work as a career-long ER Veterinarian and her role as an intern director. For more information on the resources Dr. Chin mentions in the episode, check out the links below: North Hollywood High School Zoo Magnet CenterZoo Magnet AlumniVCA Emergency Animal Hospital and Referral CenterVisit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl welcomes Dr. Susan Zobler to the podcast to discuss her work as one of VCA's first RMDs and as an ABVP boarded individual. They also chat about Dr. Zobler's various non-work activities of regular travel and orchid collection, emphasizing the importance of having a life outside of work in our profession both for veterinarians and technicians.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

At VCA, we love to celebrate our veterinary technicians and highlight the valuable work they do within our animal hospitals. On the podcast, Dr. Kerl invites Julie Drinkwater, a Regional Technician Director with VCA to share her personal and professional journey. They discuss the importance of leadership training and support for technician supervisors and technician managers, as well as the ins and outs of becoming a credentialed veterinary technician. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Join Dr. Kerl in an interview with Michelle Taylor as they discuss the secret lives of customer service representatives within VCA. In their conversation, they chat about the vital role CSRs play in keeping the day to day communication channels of an animal hospital running smoothly. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl is pleased to welcome to Dr. Kristin MacDonald as they chat about her role as a Clinical Cardiologist at the VCA Animal Care Center of Sonoma County, CA. Dr. MacDonald has served as section editor for Handbook of Small Animal Practice, published a multitude of original research papers, and is coauthor of The Textbook of Feline Cardiology, the only text of its kind available. Dr. MacDonald has also participated in clinical trials involving treatment of canine congestive heart failure, and enjoys being the lecturer for the VCA Cardiology Series in the United States.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

This week, Dr. Kerl welcomes two leaders from VCA Charities, a nonprofit organization started by VCA to bring the joy of pet ownership to people by helping pets find and remain in loving homes. Kimberly West is board president and chair of VCA Charities board of directors. She is also Vice President of Corporate Affairs at VCA Animal Hospitals. Diana Duncan is also on the board of directors for VCA Charities and serves as Group Vice President for the South Atlantic, which includes 94 hospitals in 11 states. To learn more about VCA Charities, visit VCACharities.org or find us on Instagram and Linkedin.  For an easy way to donate, text GIVE to 213-325-1919 For more information on resources mentioned in the podcast, please use the links below:Mars Better Together Fund Boop my NoseVisit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl welcomes Christy Bell, DVM, Director of Talent Acquisition and Co-lead of VCA's Pride Diversity Resource Group (DRG). In this episode of the VCA Voice podcast, they chat about Dr. Bell's role with and support of the Pride DRG, her personal and professional experiences in veterinary medicine, and her role leading student recruiting for VCA. For more information on resources mentioned in the podcast, check out the link below:  Remedy: Atlanta Human SocietyVisit us on our website VCAVoice.comProduced and recorded by dādy creative

At VCA, we are always innovating and pushing to evolve how care is delivered, expanding access to care for pets and their owners and improving the experience of professionals in the field. Part of this work includes celebrating our Associates that excel in teaching and training others to do the same. On this episode of the VCA Voice, Dr. Kerl interviews Julie Antonellis, program director of the VCA Vet Tech Academy. She is a veterinary technologist and veterinary technician specialist in emergency and critical care. Julie also serves on the board of directors for the Connecticut Veterinary Technician Association. Julie is committed to the education, development, and advancement of veterinary technicians. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

At VCA, we're caring for the future of veterinary medicine. One important way to stay connected with that future is to hear from students working to become future veterinary professionals. On this episode, Dr. Kerl welcomes veterinary medicine student Ashley Lavender. Ashley's interest in veterinary medicine was sparked at a young age through her parents, Dr. Patti Lavender and Dr. Todd Lavender, president, VCA Animal Hospitals. Ashley immersed herself in the world of animals while growing up, through volunteering with rescue groups and working at veterinary clinics. She has gained valuable experience at various small animal general practices as well as a zoological medicine department. Through these experiences, her interest and dedication to the veterinary field have grown. For more information on the resources mentioned in the podcast, please visit the links below:VMCAS: Veterinary Medical College Application ServicesStudent Doctor NetworkQuizlet Study ToolAAVMC Cost Comparison ToolVet Info NetworkNot One More Vet MovementVisit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl is pleased to welcome Kizzy English, DVM. Dr. English began her career as a shelter veterinarian, then joined the VCA family at VCA Southeast Area Animal Hospital in Denver and later became Medical Director of VCA Fort Collins. She and her team recently opened VCA Urgent Care-Fort Collins next door to the primary care practice. In addition to leading those two hospitals, Dr. Kizzy has assumed the role of Lead Area Medical Director for IdeaPark, part of VCA's Innovation Group. She is inspired by VCA's comprehensive service offering, which fosters a continuity of world-class care and the best possible patient experiences.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl welcomes Garrett Lewis, Chief Operating Officer for VCA Animal Hospitals. In their conversation, Garrett shares his career journey in the world of business that has led to his current position at VCA. They also discuss exciting new innovations within the world of veterinary medicine that benefit patients, clients, and associates. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Rocky McKelvey, DVM.​ ​In their conversation, they cover everything from mentorship to parasite prevention. Over the past 25 years, ​Dr. McKelvey ​has seen tremendous change in not only the veterinary profession, but the perception of VCA and the concept of centralized ownership.​ ​He enjoys seeing young veterinarians become experts and leaders in the industry and is a strong advocate of the VCA Academy New Graduate Mentorship Program.​ For more information on parasites in pets, please visit the websites below:Companion Animal Parasite Council (CAPC)The Pet Owner's Parasite ResourceVisit us on our website VCAVoice.comProduced and recorded by dādy creative

On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Zachary Wright, DVM DACVIM (oncology), Chair of the VCA Pet CancerCare Alliance , Medical Director-  VCA Animal Diagnostic Clinic. In their fascinating conversation, Dr. Wright discusses the joys and challenges of working as a Veterinary Oncologist, as well as his journey with VCA. For more information on the VCA Pet CancerCare Alliance, please visit: Vcahospitals.com/vca-pet-cancer-allianceVisit us on our website VCAVoice.comProduced and recorded by dādy creative

Dr. Kerl welcomes Dennis Keith DVM, DACVR. In addition to taking on the role as Regional Director for VCA's Southwest Region, Dr. Keith specializes in radiology, ultrasound, and the development of CT as a clinical useful modality for use within the Veterinary Industry. As an advocate of Hands Free Radiology, Dr. Keith is leading meaningful change to patient experience, Associate safety, and medical outcomes.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Scott Shaw DVM, DACVECC. Dr. Shaw is a Specialty Regional Medical Director and the Director of Patient Safety for VCA.  In their conversation, he details the importance of understanding how patient safety events happen in veterinary hospitals and developing systems to improve the safety of patient care.  Visit us on our website VCAVoice.comProduced and recorded by dādy creative

On this episode of the VCA Voice, Dr. Kerl welcomes Antonia Laoutaris RVT, VTS (Anesthesia/Analgesia). They discuss the benefits of hands free radiology and the possibilities for positive change within the veterinarian industry as well as Antonia's significant role in transitioning numerous facilities to embrace hands free policies, providing onsite training, and working alongside the Hands-Free Initiative for both the USA and Canada. Visit us on our website VCAVoice.comProduced and recorded by dādy creative

*Warning: This episode includes discussions about animal cruelty, human abuse, and neglect. It also contains graphic and disturbing language that may be difficult for some listeners to hear. Listener discretion is advised.In this first episode of Season 2, Dr. Kerl welcomes Dr. Margaret Doyle of VCA Canada. In their conversation, Dr. Doyle sheds light on the research-proven link between cases of animal abuse and human abuse as well as on the need for mandated reporting among veterinarians and broadening the scope of investigations to include violence against all living beings. For more resources on this topic, please refer to the links below:The Humane Society of The United States ASPCA Recognizing and Reporting Animal AbuseOhio VMA National Domestic Violence Hotline Website Purple Leash ProjectSafe Haven For Pets Visit us on our website VCAVoice.comProduced and recorded by dādy creative