Podcasts about innovation group

In this episode of The Beat podcast, host Sandy Vance sits down with Michael Frank, Director of Digital Health at Memorial Sloan Kettering (MSK), to explore how MSK is teaming up with AWS and leveraging AI to revolutionize cancer care. Michael shares insights into MSK's mission to end cancer for life, their journey into digital transformation, and how AI technologies (like large language models and advanced data analytics) are streamlining clinical workflows, improving patient interactions, and unlocking new treatment possibilities. They also dive into the real-world impact of AI on back-office operations, the ethical considerations of using data in clinical decision-making, and why collaboration with tech partners is essential to driving meaningful change in healthcare.In this episode, they talk about:Memorial Sloan Kettering's bold mission to end cancer for lifeThe journey that brought MSK and AWS together in a shared digital health visionHow AI is transforming clinical workflows and enhancing patient interactionsTechniques for extracting and modeling patient data to inform treatment decisionsUsing data comparison and analysis to uncover clues that guide oncology careLeveraging large language models (LLMs) to connect and make sense of scattered patient informationThe importance of adapting existing tools rather than reinventing the wheelWhy healthcare leaders should lean into AI and embrace emerging technologiesHow AI may reshape the patient–provider relationship in the years to comeWhat the next wave of AI use cases in healthcare might look likePotential risks of using data in clinical decision support—and how to navigate themOpportunities to reduce healthcare costs through AI-powered back-office automationThe critical role of strong partnerships between healthcare institutions and tech innovatorsA Little About Michael:Michael Frank is Director of Digital Health at Memorial Sloan Kettering's Business Development, Strategy, and Innovation Group, where he leads efforts to develop, partner, and commercialize digital technologies including AI and precision oncology platforms. Prior to joining MSK in 2021, he held leadership roles at Pfizer, Booz & Co, PA Consulting, Phosplatin Therapeutics, and CombinatoRx, with over 15 years of experience in life sciences, innovation, and strategy. An entrepreneur at heart, Michael has launched products ranging from kitchen gadgets to medical diagnostics, and enjoys helping others bring ideas to market. He holds degrees in Biology (University of Michigan), Biomedical Engineering (Boston University), and an MBA from Columbia Business School.

Die Themen im heutigen Versicherungsfunk Update sind: Hans John verstorben: Branche trauert um VSH-Pionier Die Versicherungsbranche nimmt Abschied von Hans John. Der Gründer der Hans John Versicherungsmakler GmbH verstarb am 3. Mai 2025. Als Vorreiter der Vermögensschaden-Haftpflicht für Makler und Mitbegründer des AfW hat er die Branche maßgeblich geprägt. Sein Engagement für Weiterbildung, Interessenvertretung und Gemeinschaft bleibt unvergessen. BaFin-Bericht: Lebensversicherer unter Druck – Übergangsmaßnahme senkt Solvenzquoten Alle Lebensversicherer erfüllten 2024 weiterhin die Solvenzvorgaben. Doch eine Neuberechnung der Übergangsmaßnahme ließ die ausgewiesenen Quoten deutlich sinken. Die BaFin betont zugleich: Die ökonomische Kapitalausstattung bleibt stabil. Die Aufsicht will künftig noch stärker auf Effizienz, Proportionalität und Augenmaß setzen. Verwirrung bei Finanzbegriffen: „Saldo“ ist meistgesuchtes Wort Laut einer aktuellen Analyse von OANDA ist „Saldo“ mit 4.800 monatlichen Google-Suchanfragen der am häufigsten gesuchte Finanzbegriff in Deutschland. Auch „Rendite“ und „EBITDA“ gehören zu den Top-Begriffen, die viele Deutsche verwirren. Die Stadt mit dem höchsten Pro-Kopf-Interesse an Finanzwissen ist Mannheim. Ein klarer Hinweis, wie wichtig verständliche Finanzbildung auch für Vermittler und Berater bleibt. Ascendia holt Sebastian Leifkes als Head of Sales Development Zum 1. April 2025 verstärkt Sebastian Leifkes die Ascendia Gruppe als Head of Sales Development. Der langjährige tecis-Manager soll das organische Wachstum der Partnerunternehmen sowie gruppenweite Vertriebsinitiativen und den Allfinanz-Bereich ausbauen. EasyRepair entlastet Werkstätten: Fottner bestätigt Praxistauglichkeit Die Autolackiererei Fottner hat das neue Tool „EasyRepair“ der Innovation Group im Reparaturalltag erfolgreich getestet. Das System sorgt für sofortige Freigaben und garantiert Werkstätten eine verbindliche Zahlungszusage – ein Plus an Effizienz und Planungssicherheit. Inhaber Robert Fottner betont: „Wir können schneller und sicherer kalkulieren – und sparen erheblich an Verwaltungsaufwand.“ Mehr Service, mehr Courtage, mehr Netzwerk Dr. Alexandra Handerer geht neue Wege in der Versicherungsbranche – als erste freie Maklerbetreuerin unterstützt sie Vermittlerinnen und Vermittler unabhängig, praxisnah und mit einem klaren Ziel: nachhaltige Geschäftsmodelle statt schneller Skalierung. Im Interview spricht sie über ihr Netzwerk, ihre Rolle als Bindeglied zwischen Maklern und Versicherern – und warum Loyalität und Menschlichkeit zentrale Erfolgsfaktoren sind. Lesen Sie hier das Interview >>>

The Data Act, effective from January 11, 2024, is reshaping the digital landscape, driving competition, and innovation through enhanced data sharing. Recognising the vast potential of data generated by connected products, this legislation is set to standardise access to both personal and non-personal data from IoT devices. We've amalgamated our Data Act Video Series into a comprehensive podcast episode, bringing you expert insights from our Technology and Innovation Group on data access, sharing obligations and cloud switching provisions.

The NIS 2 Directive, represents a significant advancement in the European Union's approach to cybersecurity. Building on the foundations of the original NIS Directive, NIS 2 expands its scope to cover a broader range of sectors and entities, ensuring that critical infrastructure across the EU is better protected against cyber threats. The directive introduces stricter cybersecurity requirements, including enhanced measures for securing supply chains and detailed reporting obligations. Last year, our Technology and Innovation Group created a 3 part series, led by Vivian Spies, which has been collated into this podcast episode. This podcast will focus on new requirements, cybersecurity risk management and reporting, and liability and governance under NIS2.

Susan begins by sharing her the challenges she experienced with engaging in IFST as a student and early career professional engaging in IFST, which stemmed from geographical and time-related issues. Things took a turn when she transitioned into freelance consultancy, a shift that allowed her to get more deeply involved. Starting with the Midlands branch, she eventually took the lead in establishing the IFST Food Innovation Special Interest Group during the pandemic. This group created a much-needed space for product developers to collaborate, share ideas, and find support during a difficult time.The conversation moves to the launch of the Innovation Toolkit in 2023. Designed for product developers, this resource is a treasure trove of practical tools, including creative ideation methods, innovation processes, project management strategies, and trend analysis. It's clear from Susan's description that the toolkit is a must-have for anyone in product development, whether they're new to the industry or seasoned professionals.Susan also highlights the importance of bridging academia with real-world industry experience. She believes that combining theory with hands-on learning makes education more impactful and engaging, bringing lectures to life in a way that resonates with learners.As the discussion continues, Susan reflects on the value of IFST as a professional network, particularly for freelancers and consultants who often feel isolated in their work. She emphasises the importance of staying connected to a community that supports growth, offers learning opportunities, and encourages collaboration.We also dive into Susan's career journey, including her pivot from working with branded goods to focusing on ingredient innovation. She shares insights into risk management and the need for flexibility in product development processes. Susan encourages food professionals to revisit the basics, like the NPD Fundamentals course, which she sees as beneficial for anyone looking to stay current and enhance their understanding of industry practices.The episode concludes with Susan and the hosts encouraging listeners to explore IFST's resources, including the Innovation Toolkit, which will soon be integrated with the NPD Fundamentals course for even greater value.Timestamps[0:00] - Introduction[2:30] - Susan's early challenges with IFST[8:45] - Founding the Innovation Group during the pandemic[11:20] - Innovation Toolkit launch in 2023[15:35] - Bridging academic and industry experience[19:10] - Why IFST is a lifeline for food professionals[30:12] - Transitioning from branded businesses to ingredients[33:45] - Revisiting fundamentals and staying flexible[40:15] - Encouragement to explore IFST resourcesLinks and Resources:Website Link: https://ohforfoodssake.co.uk/FB Link: https://www.facebook.com/ohforfoodsakeLinkedIn: https://www.linkedin.com/company/oh-for-food-s-sake/You can follow us here on Instagram: https://www.instagram.com/oh_forfoodssake/For industry consulting from Lucy, connect with her on Instagram or LinkedIn.Find her on Instagram or LinkedIn for further support with industry coaching and facilitation from Amy.Oh For Food's Sake is sponsored by Microsearch: https://micro-search.co.uk/ See you next time!

The AI Act represents the first comprehensive legal framework for artificial intelligence, addressing associated risks and obligations for providers. It sets clear requirements for AI developers and deployers, aiming to reduce administrative and financial burdens, particularly for SMEs. Part of a broader policy package, the AI Act ensures the safety and fundamental rights of individuals and businesses, while promoting AI innovation and investment across the EU. The regulation adopts a risk-based approach, categorising AI systems into four levels of risk, with stringent obligations for high-risk applications to ensure transparency, accountability, and human oversight. Earlier on in the year, our Technology and Innovation Group created a 5 part video series on the AI Act, led by Rosemarie Blake, collated into this podcast episode which discusses the AI Act, the timeline of obligations, general purpose AI, enforcement, GDPR interplay and compliance obligations for actors in the AI value chain.

Allianz MaklerPodcast:InhalteTrack 1 – ThemenüberblickTrack 2 – Kraft-Schaden -> Werkstattbonus - Track 3 – News kompakt - Track 4 – BU-Leistungsprüfung - Track 5 – Der Smalltalkservice - Im siebten MaklerPodcast haben wir folgende Themen für Sie:Katja Kretzschmar, Abteilungsleiterin im Schadenmanagement Kraft erklärt, wie die Allianz durch die Zusammenarbeit mit der Innovation Group ihren Kunden jetzt noch mehr Service und verlässlichere Prämien bieten kann. Die BU-Leistungsprüfung – Julia Dörries-Nikolaus, Gruppenleiterin Basisskills und Philipp Schmude, stellvertretender Gruppenleiter bei Allianz Leben wurden von Versicherungsmakler Sebastian Kunkel für seinen Podcast interviewt. Wir haben die wichtigsten Fragen zu diesem umfangreichen Thema nochmal aufgegriffen. In den News gibt es Infos zu MeinGesundheitsschutz, Kraft-Privat und zum Allianz Unternehmensschutz.So viel als Vorgeschmack – es lohnt sich also reinzuhören! Hosted on Acast. See acast.com/privacy for more information.

All'annuale Retail Summit organizzato da Confimprese in collaborazione con Jakala e The Innovation Group sull'universo retail sono stati presentati i dati del Centro studi Confimprese in collaborazione con Global Strategy.L'anno in corso fotografa un mercato in evoluzione e positivo per il retail, che continua a investire aprendo 2.160 nuovi punti vendita nel primo semestre 2024 e una previsione di toccare quota 5.580 nuovi esercizi commerciali nel totale anno 2024, pari a un tasso di aperture del +6,6% sul 2023.Dall'analisi dei dati appare che i retailer dimostrino maggiori dinamicità e ottimismo verso il semestre che si è aperto in luglio con una stima di 3.240 nuovi punti vendita, equamente distribuiti tra diretti e in franchising, con una spinta maggiore nella ristorazione. Buona la ricaduta occupazionale con un impatto positivo nell'ordine di 33.264 nuovi addetti nel settore, di cui 13.200 già nel primo semestre.

I'm wanting something from art, which I think is much deeper, is a re-imagination of what it means to be human. I feel like we've instrumentalized and trivialized art and actually lost its capacity to expand our thesis of how we imagine ourselves and the world around us. I asked that question because the economy that we've created around art may have actually distorted its capacity to disturb us and to challenge our imagination of selves, which I think is probably at the root of the crisis that we face, a much deeper structural challenge of pretty much how we imagine ourselves and how we imagine our relationship with the world and every route.  - Indy Johar, March 20, 2024, conscient podcast e163On March 20, 2024 I had the privilege and pleasure of hosting a conversation on ‘how art can help defeat defeatism' with colleagues from the Transition Innovation Group, an inclusive and generative space for active consideration of societal transition, co-hosted by Michelle Baldwin and Taryn Lucas with the transformation team at Community Foundation of Canada.This group of social innovators meets every two weeks on Zoom and is dedicated to collectively reimagining an equitable and integrated view of the infrastructures needed for long-term societal transition for future generations. In other words, making the world a better place.I've been part of the group since its early days and we often speak about the transformative power of art and culture : art as a form of social innovation. So what you're about to hear is a 50 minute conversation between 20 or so participants from this group. You might know some of them. Present at this session were (and I hope I've not forgotten anyone) : Abdul Walid Azizi, Arlene Macdonald, Barbara Leckie, Carly Goodman, Cheryll Case, Emily Mercy, Graham Singh, Ian Prinsloo, Indy Johar, Jo Reynolds, Joanne Kviring, Laura Cozzi, Lesley Southwick-Trask, Louise Adongo, Malobi Elueme, Michelle Baldwin, Nishan Chelvachandran, Shannon Litzenberger, Stephen Huddart, Taryn Lucas and myself as facilitator (along with Michelle Baldwin who gave a hand when my computer stopped working for a few moments and I continued on my iphone).You'll hear responses to four questions : Is writer Rebecca Solnit right in saying that ‘fighting defeatism is also climate work'?How can art and culture help those who are ‘frightened by the ecological crisis'?How has art helped you personally overcome difficult moments in your social innovation work and what artworks do you recommend to your peers?How can social innovation projects and institutions better integrate artists and cultural workers in their work?Note: Abdul Walid Azizi's response was inaudible in the recording therefore he wrote a similar statement that I have added as a voiceover in this recording. Thanks to Walid for doing this. I appreciate his point about 'viewing art as both a language of representation and a collective memory of society underlines its importance in strengthening the relationship between the individual and society. However, in our society, which is increasingly dominated by material and monetary values, art seems to be on the verge of being sidelined. Nevertheless, one way to keep the arts alive is by incorporating them into different societal initiatives.'As you'll hear many interesting and unresolved issues were raised at this session such as : The notion of permanency with art and how that relates to defeatism and our sense of time constructs and legacy.How do we rebuild the permission space for deeply philosophical art that challenges the core of our being ? Will we recognize art when it shows up that reframes mindsets and how do we measure success ? Life is art. It changes without breaking and allows us to break open and break in and break through without breaking us.What is it that we expect an artist or artists to do? What is the result of their work? And if they do that, are we willing to pay them?I think there's something really important in this conversation where we move beyond the idea of transaction based payment for art. I don't think art is a transaction and it operates across and beyond transactions to an economy of care and entanglements.I suspect that we'll have another session on art and social innovation again soon. As usual, I invite comments on any conscient podcast social media or to me claude@conscient.ca.Some of the links shared in the chat during the episode include :Ben Von Wong (artist referred to in this conversation)Bolder, faster, together: Perspectives on societal transition (co-ordinated by the Transition Innovation Group)Catalyst Community Finance (explainer on social finance)e160 shannon litzenberger - a culture of collective thriving (podcast interview)Indigenous Data Sovereignty & Indigenous Futures (featuring Jonathan Dewar, Sofia Locklear, and Jason Lewis Hosted by: Joanna Redden)Mysteries, Yes (a poem by Mary Oliver that was read during the session)REDISTRIBUTE WEALTH, DEMOCRATIZE POWER & SHIFT ECONOMIC CONTROL (an introduction to  Resonance 2nd Edition, a Just Transition guide for philanthropic transformation)State of Emergence: Why we need artists right now (an arts policy essay by Shannon Litzenberger)We can't afford to be climate dommers by Rebecca Solnit *END NOTES FOR ALL EPISODESHere is a link for more information on season 5. Please note that, in parallel with the production of the conscient podcast and it's francophone counterpart, balado conscient, I publish a Substack newsletter called ‘a calm presence' which are 'short, practical essays for those frightened by the ecological crisis'. To subscribe (free of charge) see https://acalmpresence.substack.com. You'll also find a podcast version of each a calm presence posting on Substack or one your favorite podcast player.Also. please note that a complete transcript of conscient podcast and balado conscient episodes from season 1 to 4 is available on the web version of this site (not available on podcast apps) here: https://conscient-podcast.simplecast.com/episodes.Your feedback is always welcome at claude@conscient.ca and/or on conscient podcast social media: Facebook, X, Instagram or Linkedin. I am grateful and accountable to the earth and the human labour that provided me with the privilege of producing this podcast, including the toxic materials and extractive processes behind the computers, recorders, transportation systems and infrastructure that made this production possible. Claude SchryerLatest update on April 2, 2024

Join us on a thrilling journey with the dynamic Jen Fry as she unfolds her story, one that zigzags from the adrenaline of college athletics to the pioneering frontiers of tech and travel. Jen doesn't just swap jerseys for boardrooms; she inspires with her vision of professional growth for coaches and athletes alike. Her candid talk on the philosophy of being a 'kind asshole' – delivering tough love through honesty – leaves no stone unturned in our understanding of impactful communication and leadership.In the trenches of entrepreneurship, Jen spotlights the highs and lows of her tech startup adventures. She walks us through the maze of market research, the switch from B2C to B2B strategies, and the birth of an app that promises to revolutionize group travel. Imagine erasing the headache of coordinating trips with just a few taps on your phone – that's the future Jen is crafting, and she's here to share how she's navigating this ambitious endeavor.We wrap up our session with an exploration of the power of networking and why seizing the moment can be a game-changer. Jen recounts tales of chance encounters leading to transformative business pivots and the unmatched value of events like Black Tech Week. She also offers a treasure trove of book recommendations that have propelled her on this journey. So, buckle up for an episode that's as much about embracing the unknown as it is about charting a course to success.Support the show

Rebecca Kirk MPF DiscussionYou're Here For A Reason with Rebecca Kirk  About RebeccaMeet Rebecca, a dynamic Spiritual Career Coach specializing in empowering mid-career professionals navigating crossroads, seeking alignment, or striving for purpose and balance. Through her transformative coaching, she has guided countless individuals to not only revive their professional lives but also embark on a spiritual awakening. Rebecca's mission is to lead you to genuine andenduring happiness in your work. She brings a holistic approach to CareerCoaching, turning career challenges into a transformative journey for unlockingthe full potential of your body, mind, and spirit. Her unique method involves an intuitive and mindfulapproach, tapping into the Universal flow to support clients at any stage oftheir journey. Rebecca respects everyone's path, combining this with astructured and practical approach to ensure grounded and results-focusedprogress. Having faced career crossroads and corporatechallenges herself, Rebecca understands the yearning for purpose and work-lifebalance. Her personal journey fuels her passion to guide others throughtransformation, proving that change is not only possible but a powerfulcatalyst for a fulfilling life. Tune in to our podcast episode featuringRebecca for an inspiring exploration of her expertise and life-changinginsights. Tune in to an inspiring episode of My Perfect Failure (You're Here For A Reason) featuring the amazing Rebecca Kirk. Brace yourself for an inspiring discussion loaded with valuable tips and techniques. Rebecca's insights guide us on a journey to heightened self-awareness, profound insights, and self-trust. Discover the keys to living life authentically and embracing it on your own terms. Don't miss out on this transformative conversation!  Some of The Themes We Discuss·       Using life's challenges as a catalyst rather than something to take us under.·       We can use life's challenges to look for support and deeper meaning.·       How we can learn to use our intuitive muscle and act with it.·       The Fear of Failure holding us back.·       We discuss Rebecca's book (You're Here For A Reason)  Links To RebeccaContact Rebecca: https://rebeccakirk.co.uk/Order Rebecca's Book: (You're Here For A Reason) https://rebeccakirk.co.uk/purpose-book/ Connect with Rebecca on Instagram:  https://www.instagram.com/rebeccakirkcoaching/ Connect with Rebecca on Facebook: https://www.facebook.com/RebeccaKirkCoaching/ Please Leave A ReviewLike this show? Please leave us a review here, even one sentence helps! Consider including your Twitter handle so we can thank you personally!  Exclusive Live Event for January 17th, 2024: Register NOW: via the Link below.Live Episode: The Transformative Power of Positive MindsetJoin Warwickshire University's Innovation Group for 'My Perfect Failure' live with Paul Padmore and Dr. Afiniki Akanet. Register to attend this transformative event in person or via stream. Limited spaces available—sign up: [Registration Link].Register via this link: https://www.eventbrite.co.uk/e/771422103277?aff=oddtdtcreator. 

MPF Discussion with Sharni QuinnWhat To Do When Life Has Other Plans For Us with Sharni Quinn  About SharniSharni Quinn is an International Best-Selling Author for the collaboration book 'ignite Your Purpose'. She is a wellness Industry Expert, a certified Life Transformation Coach, International Yoga Teacher, Speaker, and Retreat Facilitator with 16+ years of experience in the Wellness Industry and her own personal journey of healing from burnout. She inspires stressed-out, overwhelmed, lost 'Superwomen' to unplug from the daily hustle and reconnect with themselves, realign with their purpose, and redesign their life for the better! Join me in this inspiring episode of My Perfect Failure as I sit down with the wonderful Sharni Quinn. We dive into the heart of life's unexpected plans, exploring the vibrant backdrop of London and the transformative realms of yoga and personal growth. Discover how Sharni breaks free from feeling stuck and burnt out, finding purpose through yoga, and trusting intuition in life decisions. This conversation is a roadmap to clearing clutter, prioritizing wellness, and slowing down for a more fulfilling and simplified life. Some of The Themes We Discuss.·       Recognising when we are burnout.·       The transformative impact of Yoga.·       Developing your inner voice & your wisdom.·       Breaking the patterns that do not work for us.·       Why we should stress less and live more.  ·       Learning to trust the process in our difficult moments.   Links To Sharni·       Website: https://www.sharniquinn.com/ (Download – My Life Makeover: Checklist)·       Instagram: https://www.instagram.com/sharniquinn_wellness/ ·       Facebook: https://www.facebook.com/SharniQuinnWellness   Please Leave A ReviewLike this show? Please leave us a review here, even one sentence helps! Consider including your Twitter handle so we can thank you personally! Paul: Contact Details·         Work with me: paul@myperfectfailure.com·         MPF Website: http://www.myperfectfailure.com/·         Insta: follow: https://www.instagram.com/myperfectfailure/·         Twitter: https://twitter.com/failure_perfect Exclusive Live Event for January 17th 2024: Register NOW: via the Link below.Live Episode: The Transformative Power of Positive MindsetJoin Warwickshire University's Innovation Group for 'My Perfect Failure' live with Paul Padmore and Dr. Afiniki Akanet. Register to attend this transformative event in person or via stream. Limited spaces available—sign up: [Registration Link]. Register via this link: https://www.eventbrite.co.uk/e/771422103277?aff=oddtdtcreator.

MPF Discussion with Jenn DrummondFailure And Making More Possible with Jennifer Drummond About JennJenn Drummond is a Mom of 7, successful business owner, and World Record holder. As the first woman to climb the second highest summits on each of the 7 continents, she now spends her time inspiring others to create a thriving business and lasting legacy of their own. She shares her story and strategies for success through her book, BREAKPROOF: 7 Strategies to Build Resilience and Achieve Your Life Goals, and her Seek Your Summit podcast, programs, and signature talks. Learn more about how she elevates devoted and determined entrepreneurs to go beyond a life of success to a life of significance. https://www.jenndrummond.com  In this compelling episode of My Perfect Failure, we dive into a remarkable conversation with Jenn Drummond, whose journey of failure unfolds into a tale of making more possible. Scaling K2 in 2021, tragedy struck as a teammate lost their life in an avalanche, prompting Jenn to abort her summit mission. Undeterred, she returned in 2022 not just to conquer the peak but also to sponsor another climber from Pakistan, whom she had met during her 2021 setback. This poignant story reveals the transformative power of resilience and compassion, changing lives in ways unforeseen.  Some of areas we Discuss.·       Going beyond a life of Success to a life of Significance. ·       Learning not to take Rejection personally.·       Learning how entrepreneurs can scale their business so it can run without you.·       Jenn becoming the first woman to climb the second highest summits on each of the 7 continents.·       Why we should look beyond the summits of our goals.·       We discuss Jenn's wonderful book, BREAKPROOF: 7 Strategies to Build Resilience and Achieve Your Life Goals.  Links to JennWebsite: https://www.jenndrummond.comPurchase: Breakproof:  https://jenndrummond.com/book/Subscribe to Podcast: Seek Your Summit: https://jenndrummond.com/podcast/ Please Leave A Review Like this show? Please leave us a review here, even one sentence helps! Consider including your Twitter handle so we can thank you personally!   Paul: Contact Details  ·         Work with me: paul@myperfectfailure.com ·         MPF Website: http://www.myperfectfailure.com/ ·         Insta: follow: https://www.instagram.com/myperfectfailure/  ·         Twitter: https://twitter.com/failure_perfect   Exclusive Live Event for January 17th  2024: Register NOW: via the Link below.Live Episode: The Transformative Power of Positive MindsetJoin Warwickshire University's Innovation Group for 'My Perfect Failure' live with Paul Padmore and Dr. Afiniki Akanet. Register to attend this transformative event in person or via stream. Limited spaces available—sign up: [Registration Link].Register via this link: https://www.eventbrite.co.uk/e/771422103277?aff=oddtdtcreator. 

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is  Kelly Molson, Founder of Rubber Cheese.Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions sector.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website rubbercheese.com/podcast.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned in this podcastCompetition ends on 29th March 2024. The winner will be contacted via Twitter.  Show references: David Green | LinkedInhttps://www.blenheimpalace.com/Head of Innovation at Blenheim PalaceDavid Green is responsible for driving innovation at Blenheim to deliver value from the implementation of novel business methods and new concepts. His role involves building a culture of continual improvement and innovation, bringing together and contextualising novel datasets through a data and IoT network infrastructure, and identifying opportunities to enhance customer experiences.David leads the research and development at Blenheim, cultivating university partnerships, that helps fuse specialised knowledge with Blenheim's diverse landscape and practical challenges. Moreover, he initiated the Innovation and Continual Improvement network, fostering collaboration among sector leads to share expertise and address common challenges. Joseph Paul | LinkedInhttps://vennersys.co.uk/Associate Director – Key Account ManagerWith 10 years of experience in SaaS Account Management and 6 years at Vennersys, Joe works closely with visitor attractions to optimise system performance and internal processes. He acts as a conduit between attraction managers and Vennersys, helping facilitate constructive communication to further develop and improve Vennersys' own services based on customer needs or industry trends.In his personal life, Joe can either be found playing hockey for his local club or taking long, refreshing walks in the hills and fields near his home. Transcriptions:  Kelly Molson: Welcome to Skip The Queue, a podcast for people working in or working with visitor attractions. I'm your host, Kelly Molson. On today's episode I speak with David Green, Head of Innovation at Blenheim Palace and Joseph Paul, Associate Director - Key Account Manager at Vennersys.We're talking about data - but not just the importance of it (we all know that right?). David and Joe share the exciting data and AI reporting systems that Blenheim have created, allowing them to predict, and not just report on past performance. This is a really interesting episode and if you're been a little bit put off or a little bit scared about AI up until this point, this might be the episode that changes your mind.If you like what you hear, you can subscribe on all the usual channels by searching Skip The Queue. Kelly Molson: David, Joe, it is lovely to have you both on the podcast today. Thank you for joining me on Skip the Queue. David Green: It's great to be here. Joseph Paul: Thanks for having us. Kelly Molson: That sounded very positive, guys. Thanks. Feel the enthusiasm. David Green: Let's see how the first question goes, shall we? Kelly Molson: Listen, everyone worries about these icebreaker questions. It's just we're just in a pub, in a coffee shop having a little chat. That's all it is. Right, I want to know. We'll start with you, Joe. What was the last thing you binge watched on your streaming service of choice? Joseph Paul: Gosh, that's a very good question. The last series we binge watch was a series called Bodies on Netflix, which is about a murder that happens in four different time periods and four detectives are trying to solve the murder. Very good if you haven't watched it.  Kelly Molson: I have seen this and Joe, it hurt my head a little bit.Joseph Paul: Yeah. It is hard to keep track of some of the plots through the different times, but there's a very good ending worth watching if you haven't, David? David Green:  I don't think I have. I didn't get a chance to watch TV. Kelly Molson: So same question to you, David. That's a really good series as well, Joe. I thoroughly enjoyed that, although it did hurt the backwards forwards bit a little bit, was a bit mind blowing. Same question to you, David. What was the last thing that you binge watched? David Green: Well, the last thing I probably binge watched was probably Breaking Bad. That just sort of shows you how long ago it was. I binge watched anything, but I'm desperate to watch it again. It was so good. I was just hooked on the first episode. I just loved every single minute of that. Kelly Molson: Have you seen that, Joe? Joseph Paul: Yes. Very good series. Probably one of the best of all time. And the question back would be, have you watched Better Call Saul? David Green: Yeah, but I didn't find it as good. I say I didn't find as good. It was still great. I'm very fussy in the Greenhouse song. Kelly Molson: I feel like I'm the only person in the whole world who's not watched Breaking Bad, which is this is quite controversial, isn't it? Everybody says that I would love it and I should watch it, but I feel overwhelmed that there's so many series to it and it would take up all of my TV viewing time for months and months. It would be the only thing that I could probably watch for the entire year and that feels too much. Joseph Paul: It's well worth it. Absolutely. You should do it.Kelly Molson: Dedicate 2024 as the year for Breaking Bad. David Green: I'm going to own up. I've not watched a single episode of The Crown either and some of it was filmed at Blenheim. So I'm really embarrassed to admit that on this podcast.Kelly Molson: That is a statement in a half, David. See, this is why I do the icebreakers. You never know what dirt you're going to get out. David, we're going to start with you with this one. What is the one food or drink that you cannot eat and you can't even think about without feeling a little bit queasy? David Green: That's cheese pastry straight away. I remember when I was at school, we had a home economics club. I remember making these cheese straws and I took them home and I was so environmentally ill after these cheese straws ever since, I just can't even look at cheese pastry. All these nibbles that people without for drinks can't bear it. Cheese and pastry together is wrong. Kelly Molson: This is really sad. I love a little cheese straw. I feel sad for you that you can't eat a cheese straw, David. I feel sad for you. Joe, what about you? Joseph Paul: I can pretty much eat anything and I'm not overly put off by much. I think the one thing that turns me away from food is horseradish and any sauce. That's probably my only sort of food that I won't go to and puts me off eating anything that has.Kelly Molson: Just horseradish or sauce in general. Are we talking like, sweet chilli dip? No?Joseph Paul: Just horseradish. So anything that has that in it, I will stay away from. But apart from that, I'll pretty much eat anything anyone puts on my plate. David Green: I think you're missing out, Joe. Kelly Molson: Do you know what's probably really nice as well? Is a cheese straw with horseradish.Joseph Paul: But cheese straws are the best. David Green: I'm going to have to leave the room in a minute. We could talk about cheese straw. Kelly Molson: Sorry. All right, let's move on from that. Right, I want to know I was quite kind to those ones. I want to know what your unpopular opinions are. Joe, let's start with you. Joseph Paul: Not sure this is going to go down too well, but my unpopular opinion is Harry Potter is an overrated film series. Kelly Molson: Books or films or both? Joseph Paul: Films, predominantly. Kelly Molson: Wow. I mean, my husband would absolutely agree with you. So I got him to watch the first one and then we got halfway through the second one and he paused it and looked at me and said, "Kelly, I just can't do this. Sorry." And left the room. That was it. Done. Joseph Paul: I can understand. So in our household, we alternate between Harry Potter and Lord of the Rings. So we compromise. We have a Harry Potter, then a Lord of the Rings, then go through. Kelly Molson: Is your partner Harry Potter, then? Joseph Paul: My wife is very much a Harry Potter fan. Kelly Molson: Interesting. That is quite controversial. How do you feel about that, David? David Green: Very disappointing. Joe, actually. Joseph Paul: Sorry to let you down. David Green: We might have to end this now, Joe.Kelly Molson: This beautiful relationship that we're going to talk about. End over Harry Potter.  David Green: Harry Potter and cheese straws. Kelly Molson: David, same question to you. What is your unpopular opinion? David Green: Didn't think I had any unpopular opinions until I started really thinking about it, but I have to say, my original this is really good either, really was dancing, non professional dancing. I mean, I'm not a dancer, I've got a body of a dad. I am a dad and my wife and my daughter are very good dancers and I think it's just years of standing by a bar at a wedding with that person, go, "Come on, get on the dance floor, come on." And they drag you up and then busting moves is probably the wrong description, but it's just looking around the room on the floor with other people sort of bobbing around awkwardly looking, and all the blokes tipped you looking at each other going, "Oh, get me home." It's that awkwardness, I find really difficult and I'm going to be cheeky. And another one, because I just remembered that concerts is another one, so you spend a fortune going to a concert. David Green: I took my daughter once to Ariana Grande and I'd just been dragged to Arctic Monkeys and we drove hours and hours to this place and my wife had got Rose lead, I think, which was I needed binoculars to even see the stage. I was absolutely freezing, completely freezing. I didn't dress appropriately, I was dressed in a shirt and tied, typically, because that was Arctic Monkeys. Kelly Molson: You went through a shirt and tied Arctic Monkeys? God said, "Well".David Green: I remember walking down to the bottom of the stadium, I'm freezing, I have to go and get some clothes, and they let me out and I had to buy Arctic Monkeys merchandise and I came up the steps wearing an Arctic Monkeys hoodie. Number one fan to my wife and daughter, absolutely laughing hilariously.  David Green: And I had to listen to the music for 2 hours and then I got home about three in the morning and my wife had promised me dinner out, went to Wild Bean Cafe at 01:00 A.M. on the way home. Kelly Molson: What a treat.David Green: Dancing and concert. Laura just sneaking next to one in. Kelly Molson: Well, no, I love this. I mean, it's like an elongation of it, isn't it? They go hand in hand.  I would be that person at a wedding, they're trying to get you on the dancefloor. Which made me start laughing and then I lost it. Shirt and tie at an Arctic Monkeys gig. What were you thinking? David Green: I don't know. Kelly Molson: I think that's my favourite unpopular opinion yet. Amazing. Thank you both for sharing. Shall we talk about some serious stuff? David Green: Have you cried on a podcast before?Kelly Molson: Before I've had a cry, I've definitely had a cry on the podcast, but a cry of laughter, I'm not sure that's really got me today. Right, serious stuff. We're going to talk about data today, which is very serious stuff. We all know the importance of data. We've talked about data hundreds and hundreds of times in various different guyses. On this podcast, however, we're going to talk about reporting today, but with a twist. So reporting is often usually about things that have already happened. We're looking at past visitor numbers, we're looking at how many visitors came and how much they spent in the cafe on a particular day, what the weather was like on a past particular day. So we can predict whether it might be like that this year. Kelly Molson: But Blenheim are doing something completely different with reporting, which, when we had a chat about it prior to this episode, it blew my mind a little bit. And it's such a brilliant case study. You need to share this with the world. Firstly, though, I want you to just, both of us, tell us a little bit about your role and your background. So, Joe, can you start first? Tell us a little bit about your role and how you came into it. Joseph Paul: Yeah, of course. So I've been in the industry for six years now within the visitor attraction industry, working at Vennersys, and my role is a Key Account Manager. So I work closely with our clients throughout the lifetime of their contracts, so making sure they are getting the most out of the system and that sort of return on investment they've put into the software they've purchased. So I've worked closely with David and the Blenheim team for about six years now, and prior to that, I was also in account management as well, within a software business. Kelly Molson: Great. David, over to you. David Green: Variable history with Blenheim. I think next year will be the 30th year when I first walked through the doors. So when I was studying at college, it was my first sort of part time weekend Christmas job, and I was a bubble up for the 11th Duke and Duchess, and that was great. If I got I know stuff. Kelly Molson: I feel like there's a podcast episode on its own about that part of your career. David Green: I'm not sure I could speak too much about that, but I remember when I finished college, my mother said, "What are you going to get a proper job?" And the phone rang and I ended up working at Blenheim. Moved into the clock tower at Blenheim. That was my first flat. It was quite incredible, I have to say. But after leaving when I was 21, I just changed direction. So I became a developer, so I learned to programme and I worked for a little agency in Abingdon for two doctors who were both very bright guys. Yeah, I just put the hours in and learned to programme and really, that probably led to where I am today. I learned very quickly to problem solve and learned very quickly how to develop things. David Green: So when I finally joined Blenheim again, full time enabled me to sort of trial new things very quickly, fail fast. And that kind of led to our first real time reporting platform, which I developed myself. Kelly Molson: Amazing. David Green: This was really a combination of seeing that the business had lots of data and seeing that a lot of the data was inputted in manually. So being able to develop something that could contextualise data in a better way, but get people looking at the data in a much faster way, I think that's where it started from. Kelly Molson: And that is what we're going to talk about today. You've got a really interesting job title. So you're Head of Innovation at Blenheim Palace. Are there many other heads of innovation in the sector? Because there's lots of kind of I mean, ALVA, for instance, brilliant organisation, they do lots of kind of individual meetups. So heads of marketing meetups, CEO meetups, head of visitor service meetups. I haven't seen them do a Head of Innovation meetup yet, so I question how many of you are there? David Green: I don't think there's very many at all, but the title is becoming more and more known, I think, across multiple sectors. And it was really the sort of creation I was Head of Digital at Lent for eight or nine years, and it was really the creation of Dominic Hare, our CEO, who saw the need for research development. The role is really about hunting for problems, and as much as we're well known for our visitor business, we have a thriving land business and a thriving real estate business. And I get to work across those three tiers, which is really exciting, hunting for problems. I get to work with universities, so we have a really strong university partnership, both at Oxford Brookes and the Oxford University. David Green: And this really allows us to bring in the latest research academics into a real world environment to solve problems together. So that's really exciting. But then the sort of second thing I work on as Head of Innovation is live data, so I have a data background, so it meant that very quickly I could bring all of our data into one place to drive greater insight. And then the third tier is looking at sort of customer experience changes. So if anyone sees my post on LinkedIn, you'll see we've brought in a new returnable cup scheme of all of our cups are RFID enabled. So looking at eradicating single use cups right the way through to a transformation project around implementing digital wallets and pulses. David Green: So there's lots of different things right the way through to encouraging our visas to come by green transport, which is very much tied into our 2027 pledge to become carbon neutral. Kelly Molson: That's lovely. Yeah. That's really interesting that you sit across so many different facets and it's not just about data and reporting and digital, really. So what we're going to talk about today is a particular project that you've both been involved in, and I'm going to kind of split this into two, because there's two areas that I kind of want to focus on. I want to hear about what the project is and all of the things and benefits that it's brought to Blenheim, which David's going to talk about. Kelly Molson: And then, Joe, I want to then come over to you and talk about how you kind of made this happen from a supplier perspective and the things that you need to work through together with your client and maybe some of the things that you've had to change and implement to be able to support your client, to do the things that they want to do with your system. So, David, I'm going to start with you. Can you give us kind of an overview of what this project is like, the background to it and then what led to that project happening? David Green: Background is like many organisations in this sector, we have lots and lots of data. Often we report out of proprietary systems, we then contextualise our data very well and I wanted to bring all the information to one area so we could really apply context but also look at in that data. So this sort of built off our first real time reporting platform that were able to get data into the hands of the operations teams, other teams, really quickly. But it wasn't really supportable just by me here at Blenheim. So were looking at one, finding a platform that we could utilise to allow us to get data out to feedball in a much more secure way. I was handling all the visualisations and things and there's better tools for that. So that's one of the reasons. David Green: The second thing is looking at data, I wanted to try out using AI to identify patterns. So what's the correlation between certain data sources? There's one, a group of visitors wearing wet coats. Does that have an impact on the environmental conditions? What's the optimal number of people that retail space to maximise their understand all those sorts of things were unanswered questions. So I engaged one of our Oxford Brookes relationships that we already had and we applied for what's called a Knowledge Transfer Partnership. So a KTP, which is match funded, that's Innovate UK match funded, and I highly recommend them as a starting point. And what that does, it brings in an associate who works full time. David Green: This project was, I think, 32 months, but also you get access to different parts of the university and in our case, we had access to the technical faculty as well as the business faculty. So you've got real experts in the field working with an associate that's embedded here, Lennon, that can help us solve that problem. And we're fortunate enough to win the application and the grant money and then we cloud on. So we called it a Smart Visitor Management System. That's the headline and really the two key subsystems of that was the customer insight and prediction. So we wanted to look at how we could predict business numbers. We know all of the knock on impacts of that in terms of better planning, reducing food waste, all those sorts of things. But then we also want to look at the visitor flow. David Green: So that's almost saying, "Well, where are visitors right now and where are they going to go next?" But they're the two sort of component parts. Kelly Molson: Such a brilliant introduction to AI as well, because I think it is such a current topic right now. And I was at a recent ALVA meeting where there was a phenomenal speaker talking about the implications of AI and the opportunities that it could bring. And I think there was a 50 - 50 split of the audience of 50% of them were terrified about this new technology and what it might potentially mean. And then 50% were really inspired by it and see these huge opportunities from it. But I think this is such a brilliant case study to show how it can be used to your advantage in a very non-scary way. David Green: I think with AI can be scary, but actually it's all about governance at the end of the day. And actually what we're doing is using machine learning to identify the patterns in large data sets to help us be better informed. Kelly Molson: What have been the benefits of implementing this kind of level of data reporting? So what have you been able to do that you couldn't previously do? David Green: Well, predictions is one. So ultimately we all budget. The first thing to probably say is that when we do contextual reporting, normally we access our data from a proprietary system and then bring it into some sort of spreadsheet and then try and tie it into a budget. That's sort of the first thing. It's really getting all of your data sets in a early. So we had budget, we had weather, we had advanced bookings, we had ticketing from different sort of platforms. And the starting point, before we talk too much about end benefits, were developing a data strategy in this centralised concept of a DataHub. So all of our data is in one place, and we're using APIs and direct connections and data signature Vennersys to bring data into one place. David Green: We also looked at platforms, environments, so were looking at Azure, we're a Microsoft business. So actually we decided Azure was the right sort of plan for us and we came up with a very broad strategy that said anything else we procure in the future has to best in class or it talks to the DataHub and often if it's best in class as an API. So you can get that information into one place. So that's the first thing. The joy of using something like Microsoft and other platforms are available, I would say, is to access the power platform. And the Power platform sort of answered the problem around how do we visualise our data, how do we automate some of our data and what data is missing and how can we collect it? David Green: So using things like Power BI and PowerApps, I think was really crucial. Once we had all of our sort of data organised, we had the pandemic and of course, one of the sort of big issues around predicting, certainly when you've got lots of data sets, you're trying to look at patterns in data and your data is finely structured, then you get hit by something like this and where are the patterns? What's changed? The business model completely changed. We were a 10% advanced booking business. Suddenly were either zero or 80 or 100 and then sort of now about 65. So that was a bit of a challenge as well. In terms of then looking at the missing data. And we'll talk a little bit maybe about sort of the centre network and how do we measure things in remote places. David Green: But ultimately the core of this project was the DataHub, the ability to bring everything into one place, ability to push that data out. So answering your question in a long winded way is really about getting the data into hands of people, to allow them to plan better, to be prepared for the day, what is likely to happen today, what are the patterns in that day? And this is where we develop things like a concept of similar day. So a similar day might be one that has similar number of pre bookings, has similar weather. We look at weather in terms of temperature, wind and rain. It might have a similarity in terms of an event day or a weekend or similar budget. And that concept allows us to look forward, which is great. The predictions tend to look at other things. David Green: So we have one naive prediction that looks at previous performance in terms of pre booking to predict forward. And then another one, we have what we call an adaptive prediction, which allows us to look at advanced bookings and then see the change in advanced bookings over time against budget, to then alert us to the fact that we might experience more visitors than expected on that particular day. Kelly Molson: Gosh, that's really powerful, isn't it? Does that mean that your team have access to kind of a dashboard that they can look at any given time and be like, “Okay, we can model next week based on these predictions?”David Green: Data is pretty much everywhere, so we have one really nice thing and we have this. When I built search platform was TV screens across all of our staff areas. We have a ten OD voltwim across Blenheim. Everyone has access to that data. And that could be how traffic is flowing on the driveway. We use ADPR to look at how busy traffic is outside of our park walls. We look at car park capacity. We look at how happy our staff are using what we call a mood metric. So we put those smiley buttons in staff areas to determine how well they think the day is going. So we have access to all of this sort of information, but also then sort of more business reporting through Power BI. David Green: So we have a series of what I've called sort of visual representations of activity, but also sort of data that we can export into Excel. So we do a lot of finance reporting as well through Power BI. Again, all reporting from that single source of the truth, which is the DataHub. And if anyone's going down this route, I always describe it, I call it the product hierarchy. I always describe it as the giant coin sorting machine, which means that we're comparing apples with apples. So if you've got a particular product type, let's say annual park or House park and gardens, or park and gardens, you budget against that item, against adult, child, concession, family, young adult, whatever, you create a product hierarchy that matches that to your actual ticketing sales. David Green: And it doesn't matter then who sells your ticket, you're matching to that same product hierarchy. So think of it as a giant column sourcing machine that then every five minutes builds that single source of the truth in a database, then can be report out either through digital screens locations or Power BI. So, lots of tunes. Kelly Molson: It's incredible that level of access that you can give people now that must have improved how the team feel about their working day. It must have really helped with kind of like team culture and team morale. David Green: Absolutely. One, it's about engaging. Our teams are really important. People are the most important commodity we have at Blenheim. So having a series of management accounts, they never see their impact of engaging our businesses and giving our business a really good time, focusing on that Net Promoter Score, giving them access to that information. So, well done, look at the impact is really important. So, yeah, it's been fairly transformational here at Blenheim. Kelly Molson: Wow. What do you think has been the biggest impact? David Green: I think access to the data, better planning, there's more to do. We're embedding these tools, people that trust these tools. It's no mean feat. So getting good. What's nice to see when things aren't coming through quite right or car park speeds and we say it is, it might be data pipeline that's got awry. People very quickly come to us and say, "It's missing." So, seven days a week our team is sort of monitoring and seeing people use it. Moodmetric is great. Our cleaners now, they clean our facilities based on usage because they can see how many people have used the loo's by using our sensor data. So that's again, it all impacts that Net Promoter Score. And I will say on Net Promoter, love it or hate it, Net Promoter Score is all about looking backwards. David Green: Typically what we try to do is to create the equivalent to on the day. What can we do about it right now? How busy is traffic flowing on a drive? Do we need to open another kiosk? How busy will the cafe get? Will we run out sandwiches? So we've got alerting looking at that comparison to similar day and are we trading above or below that? So again, we can send an alert to say, “Make some more sandwiches or do something else. The loos need a clean.” All of these sorts of things are built into the visitor management system to allow us to really optimise not just the visitor experience, but our staff engagement and experience as well. Kelly Molson: So you've got this really proactive approach to it, which actually makes you reactive on the day because you can move quicker, because you can make easier decisions about things. That's phenomenal. I love that the team have taken real ownership of that as well. I think embedding something like this, it can be quite challenging, right. People don't like change and these things feel a bit scary, but it feels like your team have really engaged with them and taken ownership of the system. David Green: Absolutely. It's no mean feat. Two challenges embedding something new like this. Absolutely. That's change management. The second thing is data pipelines, ensuring all of your sensors and everything is online and working. And when you're dealing with such high volume of data sets coming in, you really need to be absolutely on it. Second to the sort of broader and maybe more granular reporting, one other thing we've devised is a series of KPIs, which pretty much any attraction. David Green: Most might already have a series of KPIs, but KPIs to look forward. So actually in this moment in time, are we trading ahead or behind versus this time last year? So if you start comparing apples with apples at this moment in time, what was RMR's booking? We share these KPIs across the whole site and that could be relation to bookings or even spend per head versus budget spend per head for the next 30 days. David Green: Visually, we put these on all of our digital screens very quickly can identify when we need to do something, be driving that by marketing activity or celebrating success. We've got a very clear picture and that means everyone's along for the ride. Everyone gets access to this information. Kelly Molson: That's absolutely phenomenal. Joe, I'm going to come over to you now because I can only imagine what you were thinking when David came to you and said, "Right, we've got this idea, this is what we want to do." And you're one of the platforms. Vennersys is one of the platforms that has been working with him. I think it's quite a long relationship. Is it? It's about 16 years.Joseph Paul: 16, 17 years now, I think. Long relationship.David Green: Yeah. I was five. How old were you? Joseph Paul: Wasn't conceived yet. Kelly Molson: Wowzers. That is a long relationship. Okay, so I kind of want to know from you, Joe, to make this happen, what have you had to do differently as a supplier? So how have you had to interact with your clients' needs and what steps did you have to go to kind of understand what the outcome was going to be? Joseph Paul: Yeah, so I think firstly that the system has an enormous amount of data in it and I think the first step for us was to understand exactly what Blenheim were looking to get out of the system and plug into the sort of the DataHub that David was talking about. So that kind of comprised of some initial conversations of what they were trying to achieve. And then following that it was all about workshopping and making sure were going to present the data in the format that David and the team at Blenheim Palace required. Joseph Paul: Yeah, I think fundamentally it was just working closely with the team there and getting those requirements in detail and making sure weren't missing anything and really understanding everything they were trying to achieve and pushing that in a simple and easy format for the team to then push into their views and into their KPIs that they required. Really the main focus for us was pushing that data out to David and the team into that DataHub in that format that was easily accessible and sort of manipulated for them. Kelly Molson: I guess there's so much it's understanding what are the key know, what are the variables here, what are the key points that we need to do this and how do we go about doing this for you? Joseph Paul: Absolutely. Because there's a number of options and a number of different ways that data can be pushed to clients. So it's understanding what the best is for that client and their resource because that's also important. Not every attraction has unlimited resource or the expertise in house to sort of obtain that data, but also, even if they can obtain that data, they might not have that sort of resource to then create their own dashboards and create their own reporting tools from a repository. So it's really understanding every kind of asset and every level to that sort of client and then working closely with them to achieve their goal. So it might be more resource from our side or working closely with the expertise that they might have in house. Kelly Molson: Or suggesting that they might need to get extra expertise. So this is something that we talk about in terms of API integration all the time, is that it absolutely can be done with any of the systems that you have. If they have an API, yes, you can integrate it into whatever other system that you want. But who takes ownership of that internally? And do they have the capability and do they have the resource and do they have the capacity to do that? And if that's a no, who can be trained to do those things? And how do we facilitate that as well? Joseph Paul: Yeah, absolutely. And in this case, as David highlighted, he's clearly got the expertise himself and others around him to produce all these fantastic sort of views and dashboards that are displayed all around Blenheim Palace. So in this sort of example with Blenheim Palace, it was all about getting the data to them and making sure it was in a format that they could work with easily. Kelly Molson: And you've worked together, Joe, you said about six years. You've been at Vennersys now, but the organisation has worked with Blenheim for over 16 years, which is testament to the relationship and the product that you have. Has this process that you've been through together, has this changed or strengthened the kind of relationship between supplier and client? Joseph Paul: Yes, I think from our point of view, we like to see it as a partnership. I think David would agree, and we want to be a part of their journey, but also Blenheim and want to be a part of our journey. So we're helping one another to achieve our individual goals as a partnership. So that relationship goes from strength to strength and we continue to have those conversations, whether that's myself or others within the business, to Blenheim and pass around things that we're coming up against in the industry, but also vice versa. So if David's got his ear to the ground and has a suggestion around how our platform could be improved, that's fed back to us. Joseph Paul: And we have that back and forth between client and supplier, but we like to see it as a partnership and work closely with them to achieve their goals and also our goals together.David Green: I don't want to make Joe cry, because I've already made you cry, Kelly, but seriously, over that course of 17 years, and I'm sure lots of people listening to this podcast will realise that it's always challenging working with other suppliers. You have your ups and you have your downs, but we've had way more ups than we've had downs and our business has changed massively. We went through a process of becoming a charity, so suddenly gifted all the admissions was really important and Joe and the team really helped us achieve that. David Green: Vanbrugh was not a very good forward planner in terms of he was a great architect, but actually, we have a single point of entry and to try and gift aid so many visitors, we have a million visitors a year coming to them to try and gift aid such a large number on a driveway is really difficult. So actually, working through that gift aid at the gate process, we're looking at that gift aid opportunity was one of the key projects, really, that we work with Vennersys on. Kelly Molson: But that's where the good things come out of client supplier relationships, is that you're both challenging each other on what the objectives are and what the outcomes potentially could be. So you work in partnership together and then everybody gets the better outcome. When we first spoke about this topic, what I thought was brilliant is that you have such a great case study, you have such a great showcase piece here, both of you, for how you've worked together and what you've been able to develop. I've absolutely said that you need to pitch this as a talk at the Museum and Heritage Show because I think it's an absolutely brilliant topic for it. It's so current and something that other organisations can go away and kind of model on. Kelly Molson: I don't know if you saw, we had Nik Wyness on from the Tank Museum last season who came on and basically just he gives away his kind of process as to how they've developed their YouTube following and how they've developed kind of a sales strategy from it. And it's brilliant. He's great at kind of coming on and going, "Yeah, this is what I did, and this is what we did, and this is the process and here you go. Go and do it." And I think you have an opportunity to do that together, which I think is lovely. David Green: Isn't it nice though, that we don't feel in competition and we can work together? We created what we call The Continually Improvement and Innovation Group which we have lots of members who have joined from all different places, from Chatsworth to Be Lee to Hatfield Outs and so on and all that is a slack channel. It's a six monthly meeting where we all come together and we discuss our challenges. You talked about are there many head of innovations? Well, may not be, but actually sharing our insights and sharing our lessons learned is incredibly important and that's not just Blenheim, lots of other attractions are doing lots of brilliant things as well and we can learn from them. So really exciting, I think, to do that. David Green: And again, very open, I will say, and I'm not going to plug a gift aid company, but there's something called Swift Aid that we're just looking at and wow, can we do retrospective gift aiding? Is it worth lots of money for lots of attractions that have gift aid on their admissions? Yes, it is well worth looking that up. Ultimately they have a database of 8 million centralised gift aid declarations that you can utilise there's commission but it's well worth looking at. If anyone wants information, please just LinkedIn with me and we'll discuss them. Kelly Molson: Oh, I love that. Again, this comes back to what we've always said about how collaborative and open to sharing information this sector is. What we'll do is in the show notes listeners, we will link to both David and Joe's LinkedIn profiles. If you want to connect with them, feel free and then actually David, Joe, if there's anything you want to share that we can add into those as well that would be useful for listeners. Then we'll pop them in there as. Kelly Molson: Actually, David, I've got one more question for you on that Slack channel, which I think is really interesting. It's great that you've set that up. I think those kind of platforms are really good at just facilitating conversation and it's really good to understand what people are doing from a supplier perspective. Do you have suppliers as part of that conversation as well, or is it purely attractions? David Green: I've kept it, I'd say non commercial, but we have invited speakers into the group to come and talk about it. But at the moment it's a closed environment. I think most people are more comfortable having sort of open conversations, but what it's really good at doing is it could be a question about compliance or sustainability or returnable cuts is a good one. It could be varying topics and we can just provide access to the right people here at Blenheim and vice versa, and other organisations if we've got questions. So, yeah, it works, it's growing, it's open, it's not ours, it's everyone's. So if anyone wants to join it, then we'll stick a link at LinkedIn maybe on the plot cups at the end of this. Kelly Molson: Oh, Fab, that's brilliant. Yeah, great. I think that's a really nice way of doing it with suppliers as well. It's difficult, I think Joe and I would probably say all of these conversations are really interesting for us because it helps us understand the challenges that the sector has and it helps us understand how we can make the things that we do so much better. So it's hard sometimes when there's closed environments like that, but the sector does so brilliantly at putting on conferences and organisations that we can all be part of as well. And again, platforms like this where we can come on and share the things that we're doing.Kelly Molson: That brings me back to the last question for you, Joe, is about has this process between the two of you and what you've been able to build together, has that helped Vennersys  as a supplier build out other services that you can then offer to kind of the wider sector? Joseph Paul: Yeah, so I think through this journey we've realised that data is really critical, but we also realised, as we kind of mentioned before, that not everyone has the resource to build their own visualisations of data and linking those to their sort of key performance indicators. So we work with Power BI as well on behalf of our clients, so we can also visualise that data that's within our systems. And that's really to help them get the most out of the data that is in our system, but also in that sort of more real time scenario, rather than having to extract a report, put it that into an Excel and get that information out. Joseph Paul: So that's one service that's kind of come out of that relationship, but also expanding on our sort of open API as well. So additional endpoints so that clients can also extract that data in real time and that continues to grow with other clients as well as we sort of go down that journey with some other clients. So, absolutely. It's helped us sort of open up another avenue which has benefited other clients in the past couple of years, but also moving forward as we sort of expand on it.Kelly Molson: Brilliant. And that's the sign of true partnership, isn't it? There's been some incredible wins for both of you involved and it's brought new opportunities to both of the organisations. Thank you both for coming on and sharing this today. So we always end the podcast with book recommendations from our guests. So I wondered if you've both been able to pick a book that you'd like to share with our listeners today. What have you got for us? Joe, we'll start with you. Joseph Paul: Mine's a little bit out there. David Green: We know it's not Harry Potter, Joe. Kelly Molson: Absolutely not. Joseph Paul: Well, that would be a curveball if I started to plug the Harry Potter series. Hey. So recently, I was in Albania in Tirana and I was on a guided tour. And they were talking about the Ottoman period. And I realised I know nothing about the Ottoman history and I was interested about it more. Joseph Paul: So my in laws purchased a book called Lord Of The Horizons, which is all about the history of the Ottoman empire. So that's my current read at the moment. And if you're into your history and into your sort of empires, it's definitely worth a read. So that's my recommendation. The Lord of Horizons. Kelly Molson: Nice. Joe, we just got a little insight into some of your hobbies there and your likes that we didn't know about. Good. Okay. Thank you. David, what about you? David Green: Mine is The Hidden Life of Trees by Peter Wallaban. It's an incredible book. Now, I read lots of strategy books, data books. My wife thinks I'm really sad. This book is not any of that. This is about how trees communicate and I was absolutely enthralled with it. So this talks about them like arousal networks, how trees communicate through their roots, the noises and the sounds that trees make when they're struggling, when they're thirsty. It led to a lot of laughter on holiday with my daughter drawing pictures of trees with ears, but trees can actually hear. And from that, I was able to come back and look at one of our land projects where we're building a small solar farm at the moment, actually looking at the sort of benefits to soil health while we're putting solar on sort of fed degraded farmland. David Green: So we're using something called soil ecoacoustics that will allow us to listen to the sound of soil. So listen to soil for ultimately to index how healthy that soil is. So this one book has led to me reading a number of different research papers, cooking up with the universities to then test and trial something completely brilliant around identifying health through acoustics. So book is absolutely brilliant. There's a follow on book, but if you look at Peter Wallabin, he's written a number of books. Absolutely fascinating. Kelly Molson: Okay, wow. One, what an incredible book. I had no idea that trees could hear or talk. That's blown my mind a little bit, especially as someone who's a bit of a tree hugger. I'm not going to lie, I made a statement. I was with a client yesterday and were talking about AI. And I said, sometimes the conversations around AI just make me want to go outside and hug the tree in my back garden, take my shoes and socks off and just put my feet on the grass because I just want to connect with nature again and just get out of a tech world. So there's that. So I'm definitely going to buy that book. But two, how your mind works as well, how that book has taken you on a journey of innovation again into something connected but completely different.David Green: Again, it's really data. So you're welcome. We'll happily show you that site and put some headphones on you and we'll make this public as well, so hopefully we can share the secret sound of soil and other things as well. But really fascinating. Kelly Molson: That to me sounds like a David Attenborough show. Maybe we'll make it another podcast episode at some point. I'd love that. Thank you both for coming on and sharing today. As ever, if you want to win a copy of Joe and David's books, go over to our Twitter account, retweet this episode announcement with the words, I want Joe and David's books and you'll be in with a chance of winning them. Wow. Thank you for sharing. It's been an absolutely insightful podcast. There's lots of things that we're going to put in the show notes for you all. And as Joe and David said, please do. If you've got questions around what they've talked about today, feel free to connect and we'll pop a link to that Slack group in the show notes too, so you can join in with these conversations. Thank you both. David Green: Thank you. Joseph Paul: Thanks, Kelly. Kelly Molson:  Thanks for listening to Skip The Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned. Skip the queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. You can find show notes and transcriptions from this episode and more over on our website, rubbercheese.com/podcast. The 2023 Visitor Attraction Website Report is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the report now for invaluable insights and actionable recommendations!

MPF Discussion with Nick RionThe consequences of conflicts on business operations Nick Rion  About NickNick grew up in Burgundy, France. During his early teenage years he lost his mother — his compass in life — and it took effort, and support from friends and family, to keep the boat afloat.  Nick's early professional life was often challenging. In the corporate world, he felt like a fish out of water, unable to be his true self. Relating to other people in this environment taught Nick something important. Through building confidence in his own values, he could become his own compass. This was the beginning of a long journey of self-discovery, during which Nick discovered coaching — the art and science of helping people grow.  After training, Nick launched his coaching business because he wants to help people become tall enough to see past the obstacles and choose the right path for themselves.  Unlock the secrets behind successful business operations on the latest My Perfect Failure episode, exploring "The Consequences of Conflicts on Business Operations." In this illuminating conversation, we connect with Nick, who candidly shares his journey of navigating disconnection and feeling like a misfit in the corporate world. Witness the transformative power of this experience as Nick stumbles upon his true calling in coaching. Brace yourself for a trove of practical insights as Nick guides business leaders through effective strategies to sidestep conflicts and foster a harmonious work environment. Tune in and elevate your understanding of the profound impact conflicts can have on business operations.  Some of the themes we discuss.·       The ability to open our mind to the prospect of career change.·       Why we should engage our self-awareness muscle.·       Controlling negative self-talk.·       The Circle of Safety and its Importance. ·       Tools to manage conflict I your business.    ·         Links to NickWebsite: www.nicolasrion.comEmail: nick@nicolasrion.com LinkedIn: @nicolasrion  Please Leave A ReviewLike this show? Please leave us a review here, even one sentence helps! Consider including your Twitter handle so we can thank you personally!Paul: Contact Details·         Work with me: paul@myperfectfailure.com·         MPF Website: http://www.myperfectfailure.com/ Exclusive Live Event for January 2024: Register NOW: via the Link below.Live Episode: The Transformative Power of Positive MindsetJoin Warwickshire University's Innovation Group for 'My Perfect Failure' live with Paul Padmore and Dr. Afiniki Akanet. Register to attend this transformative event in person or via stream. Limited spaces available—sign up: [Registration Link].Register via this link: https://www.eventbrite.co.uk/e/771422103277?aff=oddtdtcreator. 

MPF Discussion with Manpreet Kaur“Failure: it's all perspective. You're the creator of your own reality” with Manpreet Kaur  About Manpreet Manpreet is a KRI & RaMa Institute certified Kundalini Yoga Teacher, as well as a singer, and sacred chant recording artist.  Her journey began in 2006, having never taken a yoga class of any kind she stumbled into her first kundalini yoga class and knew she'd found her “answer”. She has since trained extensively with her teachers, Tej & Harijiwan, in Los Angeles.  As a student and teacher of Kundalini Yoga she is devoted to sharing this user-friendly yoga as a method for self-healing and self-empowerment. Manpreet believes in a modern approach to the practice and encourages practitioners with a “come as you are” attitude, to gently move out of their physical and meditative comfort zones in order to experience the authentic Self.  She currently offers both in person and livestream classes for people of all levels.Step into a transformative journey on the latest episode of My Perfect Failure, where we explore the profound theme: "Failure: it's all perspective. You're the creator of your own reality." In this highly anticipated conversation with Manpreet, we delve into the intriguing realm of trusting your intuition and shaping your own reality. If, like us, you've pondered the mysteries of unlocking your intuition and taking control of your narrative, this episode is an absolute must-listen. Get ready to redefine your perspective and embrace the power within! Some of the themes we discuss.·       We discuss the benefits of Kundalini Yoga.·       Trusting our intuitive Knowing.·       Staying strong to our Truth.·       Tuning into ourselves to discover what we need to Change. ·       Why we should cultivate a relationship with ourselves & our meditative mind.·       Failure: is when we betray our reality.   Links To ManpreetInstagram: @manpreetkaurmusicWebsite: www.manpreetkaurmusic.com Please Leave A Review Like this show? Please leave us a review here, even one sentence helps! Consider including your Twitter handle so we can thank you personally!  Paul: Contact Details  ·         Work with me: paul@myperfectfailure.com ·         MPF Website: http://www.myperfectfailure.com/  ·         Insta: follow: https://www.instagram.com/myperfectfailure/   ·         Twitter: https://twitter.com/failure_perfect  Exclusive Live Event for January 2024: Register NOW: via the Link below.Live Episode: The Transformative Power of Positive MindsetJoin Warwickshire University's Innovation Group for 'My Perfect Failure' live with Paul Padmore and Dr. Afiniki Akanet. Register to attend this transformative event in person or via stream. Limited spaces available—sign up: [Registration Link].Register via this link: https://www.eventbrite.co.uk/e/771422103277?aff=oddtdtcreator. 

  MPF Discussion with Dr Tyler Elmore  Dr. Elmore completed his pre-med studies at Weber State University, his Doctoral studies at Logan University (St. Louis, Missouri), and an internship in Chicago, Illinois. He has more than 22 years of experience in private practice and has built two successful clinics in Syracuse, Utah.  At the age of 19, Tyler was diagnosed with a life-threatening illness. In his quest to learn as much as he could about his condition, he felt a compelling desire to also help others who were suffering – committing to a lifelong work of helping people.Dr. Elmore and his wife Kristin are the proud parents of four children and two sons-in-law. He enjoys spending time with his family, with hobbies that include traveling, scuba diving, boating, jiu jitsu, and ATV/dirt bike riding.  He has completed over one hundred triathlons (including two Ironman races). Over the years, his travels have taken him all over the globe, where he has been a first-hand witness to extreme poverty.  He has a deep desire to help others improve their circumstance and is driven to impact in a positive way. Dr. Elmore has scaled back his clinical hours to help establish and found Become More, where he plans on devoting the rest of his life to help alleviate extreme poverty and promote the cause of Becoming More. Join us for a transformative episode of My Perfect Failure, exploring the theme "Becoming Strong on The Inside." This engaging and motivational discussion will not only captivate you but also instil a renewed sense of inspiration. It's a testament to the fact that, regardless of the adversities you encounter, your inner strength is a force to be reckoned with. Tyler's journey is a true testament to the power of mindset allowing him to defy 14 Doctors who all gave him 5 years to live and today he is living a thriving life. Tyler's remarkable journey, a living testament to the unparalleled power of mindset. Against the backdrop of 14 doctors projecting a mere 5 years of life, Tyler's determination not only defied their prognosis but propelled him into a life of flourishing and fulfilment. Some of the Areas we discuss.·       At 19, Tyler was diagnosed with a life-threatening illness.·       Tyler's saw his weight plumet from 185lbs to under 150lbs.·       Tyler was told by 14 specialists he only had 5 years when he was 19.·       How a positive mindset was pivotal in helping Tyler recover from his life threating illness to thrive.·       Tyler has completed over 100 triathlons.·       We discuss Becomemore Charity which is devoted to ending poverty in Cambodia.Link to Becomemore Charity Learn how to donate and learn more.https://becomemorecharity.org/ Sign up to the Napoleon Hill Foundation for daily insights.https://www.naphill.org/  Exclusive Live Event for January 2024: Register NOW: via the Link below.   Live Episode: The Transformative Power of Positive Mindset Join Warwickshire University's Innovation Group for 'My Perfect Failure' live with Paul Padmore and Dr. Afiniki Akanet. Register to attend this transformative event in person or via stream. Limited spaces available—sign up: [Registration Link]. Register via this link: https://www.eventbrite.co.uk/e/771422103277?aff=oddtdtcreator.

Andy Chu: https://www.linkedin.com/in/andylchu/Chris Hoyd: https://www.linkedin.com/in/chrishoyd/For the full YouTube video: https://youtu.be/zqFAi4RVqLg  Product in Healthtech is community for healthtech product leaders, by product leaders. For more information, and to sign up for our free webinars, visit www.productinhealthtech.com.

Martedì 14 The Innovation Group presenta a Roma i risultati dell'ottavo rapporto sullo stato dell'arte del digitale in Italia. I due giorni seguenti saranno un momento di approfondimento e riflessione sui risultati dell'osservatorio. In anteprima per #RadioNext, Roberto Masiero Presidente di The Innovation Group ci ha raccontato in anteprima gli elementi salienti emersi dalla ricerca.Luci e ombre si addensano all'orizzonte: il comparto del digitale tiene, ma le tecnologie abilitanti sono guardate con sospetto, per mancanza di conoscenza e di investimenti che le facciano uscire dall'alveo dei meri proof of concept.Eppure, è proprio attraverso questi strumenti che ci aspettiamo le aziende possano incrementare, o quantomeno mantenere il punto sulla competitività. Dove saranno indirizzati gli sforzi e gli investimenti nel prossimo anno, dunque? Non vi resta che ascoltare questa puntata di RadioNext.

Russell Horton, DO, Medical Director of Clinical Innovation at Banner Innovation Group, Banner Health joins the podcast to discuss his background, the significance of being able to effectively leverage data, where he sees the best opportunities for growth in the future, and more.

Russell Horton, DO, Medical Director of Clinical Innovation at Banner Innovation Group, Banner Health joins the podcast to discuss his background, the significance of being able to effectively leverage data, where he sees the best opportunities for growth in the future, and more.

In this panel discussion from our Digital Reform: Insights and Regulators' Perspectives seminar which took place in May 2023, Aoife Mac Ardle, Senior Associate in our Technology and Innovation Group, moderates a discussion on “Online Content: New Areas of Regulation”, focusing on the GDPR and the Digital Services Act. The topics discussed include children's data, harmful content, online advertising and sponsored content, dark patterns, and operational compliance under the Digital Services Act. Disclaimer: The contents of this podcast are to assist access to information and do not constitute legal or other advice. Specific advice should be sought in relation to specific cases. If you would like more information on this topic, please contact a member of our team or your usual Arthur Cox contact.

Joining us for our final episode recorded live at last month's Lead Innovation Summit is Ophelia Ceradini, recently departed VP, Digital Technology & Innovation Group at Estée Lauder Companies Online. In a wide-ranging interview we go inside Estee Lauder's innovation process, digging into what inputs drive their strategic agenda, the role of employing a "test and learn" framework, and how to build a culture of experimentation. We also touch on the emerging world of "hyper-personalization."As usual we kick-off with the week in retail news. In the earnings battle between two of the world's biggest retailers, Walmart is the clear victor delivering solid sales growth and raising their guidance, while Target reports its first down quarter in six years. The home improvement sector struggles continues with Home Depot lackluster results, while the flight to value is clear as TJX and Ross Stores grab market share. We then move to the blockbuster merger between Tapestry and Capri Holdings, before wrapping up with worries about the commercial real estate market (and WeWork in particular) and the big pullback in online grocery shopping.Our interview with Judith McKenna, formerly President of Walmart InternationalOur interview with Nancy King, SVP Product at Target About OpheliaOphelia Ceradini is the former Vice President of Digital Technology and Innovation at The Estée Lauder Companies. In this role, Ophelia oversaw Digital Innovation for the company's portfolio of over 25 prestige beauty brands, where she lead consumer experience-driven innovation for Mobile, In-Store Digital and other Multi-Channel Platforms.Over the last 15 years, Ophelia held various strategic digital and creative roles across The Estée Lauder Companies. In her previous role as the Executive Director of Production for the company's Online division, Ophelia led the expansion of the company's e-commerce footprint, contributing to the company's position today as the number one e-commerce player in prestige beauty both globally and in the U.S. In addition, Ophelia launched The Estée Lauder Companies' first mobile platform, which established the cornerstone of the company's mobile-first strategy.Ophelia loves the outdoors, embracing a healthy and active lifestyle that includes participating in triathlons, biking, swimming and running. She's an aspiring ceramic artist and loves spending time with her family. About UsSteve Dennis is a strategic advisor, keynote speaker, and bestselling author of focused on growth, innovation, and the impact of digital disruption. He is widely considered one of the foremost and influential voices in the retail industry. You can learn more about Steve on his  website.  His #1 bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a Forbes senior contributor and on Twitter and LinkedIn. You can also check out his speaker "sizzle" reel here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor  with Dr. Sylvain Charlebois.    You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

In this recording from our seminar on 18 May 2023 on Digital Reform, Insights and Regulators' Perspectives, Olivia Mullooly, Partner in the Technology and Innovation Group and Head of Intellectual Property at Arthur Cox, opens the event with some scene setting, providing a brief overview of the legislative landscape for digital content and services. Disclaimer: The contents of this podcast are to assist access to information and do not constitute legal or other advice. Specific advice should be sought in relation to specific cases. If you would like more information on this topic, please contact a member of our team or your usual Arthur Cox contact.

Mark Cuban says that an entrepreneur wakes up every morning and asks, "How can I beat me?" The answer is innovation. Today on the Jeff Crilley Show I talk with Julie Austin of the Creative Innovation Group about how you can innovate your business and entrepreneurship endeavors.

In this episode of Mind Your Business, we will look into the future of Central Bank Digital Currencies (CBDCs)! With a surge of interest in CBDCs and an increasing number of governments actively engaging in CBDC trials, it's essential to understand the motivations behind this global phenomenon. Alan Lim, Deputy Director and Division Head, FinTech Infrastructure Office & FinTech & Innovation Group, Monetary Authority of Singapore, explains the reasons driving governments' interest in CBDCs, sheds light on the latest findings from a significant report, and explores the potential implications for the future of financial systems worldwide.  Presented by Lynlee Foo. This podcast is produced and edited by Anthea Ng (nganthea@sph.com.sg) Do contact her for topics: C-Suite, SME, Sustainability, Property, Intergenerational Family Business, Industry Outlook, FintechSee omnystudio.com/listener for privacy information.

Drew Schnehage started her insurance career in South Africa and is now managing director of Innovation Group in Australia, a firm specialising in third party claims administration. Schnehage has three decades of insurance industry experience. In this IB Talk episode she discussed career challenges, including gender discrimination, mid-career plateaus and the importance of finding joy in work and life. Schnehage also shared a career tip that she said she'll never forget.

Russell Horton, DO, Medical Director of Clinical Innovation at Banner Innovation Group, Banner Health joins the podcast to discuss his background, the significance of being able to effectively leverage data, where he sees the best opportunities for growth in the future, and more.]Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.

Russell Horton, DO, Medical Director of Clinical Innovation at Banner Innovation Group, Banner Health joins the podcast to discuss his background, the significance of being able to effectively leverage data, where he sees the best opportunities for growth in the future, and more.]Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.

Russell Horton, DO, Medical Director of Clinical Innovation at Banner Innovation Group, Banner Health joins the podcast to discuss his background, the significance of being able to effectively leverage data, where he sees the best opportunities for growth in the future, and more.]Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.

This week, Karen Mangia shares with us how sustaining success begins with defining what success means to us individually and collectively. In this episode you will learn: To put an email in draft before you send it. How to connect in every conversation. Remember that when you change your story, you change your results. Understand “Pause, Ponder & Prioritize.” 24 Hour Challenge: Karen challenges the listeners to pose three questions to their calendar & to-do lists both professionally and personally: Does it have to be? Does it have to be me? Does it have to be me right now?       Bonus Question: Does it have to be a meeting?   Free assets mentioned in the podcast: https://www.readsuccessfromanywhere.com/ Scroll to the bottom of the website to download Career Companion & Dare to Dream FREE About Karen Mangia: As an internationally-recognized thought leader whose TEDx appearance, keynotes, blogs, and books reach hundreds of thousands of business leaders each year, Karen Mangia is a catalyst who uses curiosity and diversified creativity to empower individuals, teams, and organizations to sustain success. With over 20 years of experience in communications, customer relationship management, and everything to do with “the business of people,” she is a champion of integration with a wealth of knowledge that empowers individuals, teams, and organizations to find freedom and create choices that move them from limited to limitless. Whether it's personal or professional, individual or collective, Karen provides a framework for immense growth to people who are feeling stuck in their current chapter. Achieving the impossible begins by doing the doable. You can connect with Karen in the following ways: Website:  https://www.readsuccessfromanywhere.com/ Twitter: https://twitter.com/karenmangia LinkedIn: https://www.linkedin.com/in/karenmangia Instagram: https://www.instagram.com/karenmangia/ Facebook: https://www.facebook.com/KarenMangiaAuthor YouTube: https://www.youtube.com/channel/UCuk4mH8c0ddKfWD_en1SZ-Q   You can connect with Laura in the following ways:   LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Jason Hirshman is the Co-Founder and CTO of Uncountable where he leads product development and the engineering team.  Jason was previously at Stanford University, where he received a Master's in Computer Science and a B.S. in Mathematics. He was selected for the Stanford A.I. Innovation Group, which sought to apply machine learning in impactful ways. Jason's prior industry experience includes building software at Palantir to model data from Syrian refugee camps, leading the mentorship program at StartX, and working as an engineer at BenchPrep.Connect with Behind Company Lines and HireOtter Website Facebook Twitter LinkedIn:Behind Company LinesHireOtter Instagram Buzzsprout

Dr. Kerl is pleased to welcome Kizzy English, DVM. Dr. English began her career as a shelter veterinarian, then joined the VCA family at VCA Southeast Area Animal Hospital in Denver and later became Medical Director of VCA Fort Collins. She and her team recently opened VCA Urgent Care-Fort Collins next door to the primary care practice. In addition to leading those two hospitals, Dr. Kizzy has assumed the role of Lead Area Medical Director for IdeaPark, part of VCA's Innovation Group. She is inspired by VCA's comprehensive service offering, which fosters a continuity of world-class care and the best possible patient experiences.Visit us on our website VCAVoice.comProduced and recorded by dādy creative

Hosts James Benham & Rob Galbraith are joined by Steve Miller from IOA Innovation Group. James, Rob & Steve discuss about insuring new innovation or set up for commercialization Find us on social media! We're on Twitter, Facebook, Instagram, and LinkedIn, or follow James on Twitter! Subscribe, rate, and comment. As always -Enjoy the Ride & Geek Out!

Episode Summary1) Her STEM Story started with her brother's disability and her wanting to understand it and try to find a way to assist in making his life easier. 2) She has been able to bring her STEM education and her imaginative and creative nature to her work.3) She has taught high school and at the collegiate level. She loves working with students to understand how the brain works. It is her life's work. 4) She has been able to pair Maker Spaces and Chemistry together and now the Metaverse and Science together. 5) Her work with the Metaverse and VR is inspiring others throughout the country and is indeed inspiring the next generation of STEM professionals to follow in her footsteps. Dr. Muhsinah Morris BioMuhsinah L. Holmes Morris, Ph.D., is the academic program director and assistant professor of chemistry. Morris received a B.S. in chemistry from Clark Atlanta University with honors (cum laude) and an M.S. and Ph.D. in chemistry from Emory University (biomolecular division). Her research encompasses working in the Morehouse Makerspace Exploration Center, 3D Printing Specialized Laboratory Equipment for those with Autism and other Developmental Disorders. She is the PI of the Morris Research and Innovation Group, where they research and develop technologically innovative solutions for those with autism. Dr. Morris won the 2021 Vulcan Teaching Award of Excellence and launched her Advanced Inorganic Chemistry course in virtual reality in the spring of 2021 in the digital twin campus created by VictoryXR on the Engage Platform. She is a pioneer in this space as the chemistry content in VR is limited to non-existent. Wife to a gamer and mom to five sons, she is an inventive autism mom, a volunteer advocacy ambassador, National Community Advisory Council member, and grant review committee member for Autism Speaks. Her purpose in life is to create inclusivity in STEAAM (science, technology, engineering, arts, agriculture, and math). She believes that VR provides a pathway for creating that inclusion through immersive education, vocational rehabilitation services, and therapeutic experiences.Linkedin: linkedin.com/in/drmuhsinahmorrisWebsite: unitethemetaverse.com Buzzsprout - Let's get your podcast launched! Start for FREEDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYou can find out more information about Dr. Toshia here:https://www.drtoshia.comSTEMming in Stilettos Youtube Channel: https://youtu.be/xAc25J7UH9A

David Weck is the inventor of the BOSU® Balance Trainer and founder of WeckMethod. David's influence reaches millions of people across the globe. From world class athletes to disabled individuals regaining the ability to walk, David has been helping people achieve better functional fitness for the past 30 years. Among his many inventions, David is very excited to be launching a new ‘Innovation Group' with the introduction of his latest invention, the WeckDeck. David's stated mission is making “Every Step Stronger” for everyone. We talk to David about the invention and development of the Bosu Ball, the origin of his rope flows, and get a great understanding of his passion for improving locomotion and human optimization for everyone. • This episode of The Ready State Podcast is brought to you by Momentous, a leading high performance lifestyle company making the best supplements and sports nutrition products for individuals looking to optimize all parts of their lives. Juliet and Kelly just did a week on a river in Utah that was a lot of paddling flat water in a fully loaded boat. And this happens to people a lot on vacation, they go out for a big adventure and then over do it and end up with some hot spots or irritated tissues. One way the Starretts combat this is taking collagen every day, even on vacation. Momentous Collagen is truly one of the only supplements they ALWAYS bring along on their adventures. Daily Collagen supplementation is useful to long-term tendon, joint, and soft-tissue integrity so If you want to stay ahead on your post-vacation recovery, go to thereadystate.com/momentous and use code TRS for 20% OFF your first purchase.

In the conclusion of Kathleen's conversation with Eric Bailey, the bestselling author of The Cure for Stupidity and the president of Bailey Strategic Innovation Group, Eric talks about the intersection of talent acquisition and Diversity, Equity, and Inclusion.

This week, Kathleen welcomes Eric Bailey to the podcast. Eric is the bestselling author of The Cure for Stupidity and the president of Bailey Strategic Innovation Group, one of the fastest-growing human communication consulting firms in the U.S.  In part one, Eric explains why he compares himself to Forrest Gump, what inspired him to write The Cure for Stupidity, and how he approaches difficult conversations.

Dr. Suzanne Ebert, Vice President of Dental Practice & Relationship Management at the ADA Business Innovation Group, joined the podcast to talk about diversity in dentistry, independent practice and what's ahead in the field.

In this episode we talk about the future of Psilocybin in therapeutics and how Mydecine is developing innovative first- and second-generation novel therapeutics for the treatment of mental health and addiction through world-class technology and drug development infrastructure. Mr. Bartch's entrepreneurial career took off in 2009 when he co-founded AudioTranscriptionist.com and founded the Denver-based dispensary, Doctors Orders. Following these ventures, Mr. Bartch founded a boutique investment firm that operated throughout the U.S. and Canadian markets. In 2014, Bartch co-founded Cannabase.io, the U.S.'s most significant legal and sophisticated cannabis wholesale platform. Mr. Bartch took successful exits from AudioTranscriptionist.com, Doctor's Orders, and Cannabase.io.

Eric M. Bailey, Bailey Strategic Innovation Group Eric M. Bailey is the bestselling author of The Cure for Stupidity: Using Brain Science to Explain Irrational Behavior and President of Bailey Strategic Innovation Group, one of the fastest-growing human communication consulting firms in the United States. Eric has a diverse set of experiences that includes helping […] The post Eric Bailey from Bailey Strategic Innovation Group appeared first on Business RadioX ®.

If the federal government is going to keep up with nefarious actors and get serious about cybersecurity, it needs to start with hiring and the way they reach cybersecurity professionals.According to Erin Weiss Kaya, Senior Strategist with the Innovation Group at Booz Allen Hamilton, the unemployment rate in the cybersecurity field is close to 0%. However, cyber talent remains limited despite the demand for the cybersecurity workforce to grow by about 41% in the U.S. over the next few years.October is cybersecurity awareness month – a collaboration between government and industry to ensure everyone is practicing cyber hygiene. So, fitting for this month, ClearanceJobs and Kaya unpacked some of the cyber hiring problems the federal government is facing today and what little changes agency, industry and the recruiter can make to better reach cleared cybersecurity candidates. See acast.com/privacy for privacy and opt-out information.

Changing Careers For A Happier Work and Family Life  Changing careers might seem overwhelming , there's so much to consider. You've climbed the ladder in your current job, why leave what you've got? There's comfort in the thought of that security and stability. However, it's not always the case. At one point, you might realize that your current job is not for you. It's critical to know when enough is enough. While it may sound scary, the answer may lie in taking on another career path. In this episode, Ryan Yeates of Advance Innovation Group joins us to share advice for changing careers. He tells the story of his fast-accelerating career journey and the changes that transpired over its course. He also speaks about leadership and building a winning team. Furthermore, Ryan allows us to learn his secrets to living a happy and successful life. Do you want to know when it's time to move on to the next thing in your career? Do you need some advice for changing careers? Then, this episode is for you! Here are three reasons why you should listen to the full episode: Learn how to deal with the voice of doubt in finding success in the workplace. Get advice for changing careers and insight into what it's like to transition and run a team along with it. Discover the secret to a happy and successful work and family life. Resources Connect with Ryan: LinkedIn | Advance Group Coaching with Angela Episode Highlights [03:36] Ryan's Career Journey Before 30 The first thing Ryan is proud of is his career journey before 30.  His journey accelerated very quickly. He had to go from leaving school with some GCSEs to entering the business world.   He started as an engineer installing security alarms and finding no success in working for his brother's business.  So, Ryan made a conscious decision that he wanted something different. He went through various stages where he wanted his career to be. He took up senior roles and found success in the security industry before moving into hospitality, giving him insights on changing careers. [07:07] Dealing with the Voice of Doubt Five years ago, Ryan was all about proving a point. Upon understanding more about himself, he realized it's about the results rather than making a point. Ryan didn't hide the fact that he was 24 when he reached the business board level. He discussed it openly to let his colleagues understand his different perspectives. Due to his desire to climb the ladder, he missed out on many things people his age did. He worked to keep his focus, prove his point, and get to where he wants to. Comfort begins when you know yourself and your capabilities. Knowing he can get things wrong and have imperfections made Ryan more relaxed. [09:50] How COVID-19 Changed Ryan The second thing Ryan is proud of is how COVID-19 changed him. Ryan thinks COVID-19 has changed everyone for the better. We've become more caring and understanding as a nation. He's proud of the journey his team has gone on from day one of COVID-19. Ryan has learned more from COVID-19 than he would have ever done if his life remained the same. The business that Ryan leads has grown from strength to strength over the last 12 months. [13:26] Leadership During COVID-19 Leaders' responsibilities are not as glamorous as they may seem during bad times. His team went into survival mode in the first week of COVID-19. Ryan believes he didn't do the best job during COVID-19. The experience was a learning curve for Ryan's team. It allowed them to change and adapt. [14:54] Advance Group The company is a leader in kitchen design. They also run other business units in services and care. Advance Innovation Group supplies commercial kitchens to casual dining restaurants, Michelin-starred kitchens, celebrity chefs, etc. Their mantra is to lead customers' design experience. The journey they bring their clients through is magical, from the initial design brief to the implementation of their service. Tune in to the full episode to learn more about Advance Group! [17:06] Transitioning Career Paths Ryan transitioned to the kitchen design industry two years ago. A peer sat him down and explained how the world is shifting from sector-specific leaders to business leaders. Ryan found the transition very difficult in the first six months. He threw himself into it by immersing in the industry. The passion and drive in the hospitality sector resonate with Ryan. He still struggles to differentiate between kitchen appliances. But being surrounded by people who understand him allows him to accomplish what he needs to do. [19:20] Working with a Team that Motivates You The third thing Ryan is proud of is his team. He has been fortunate to bring some of his team with him in his industry transition. The business they joined two years ago is completely different to what they do today. Ryan's team went from being a closed-book business to everyone having a voice. They know when to say yes and when to challenge things. The people around him make his passion come out day-to-day. It took around 12 months for them to make the team mesh successfully. [22:29] Forming the Winning Team Perfection isn't everything. Ryan's team had a messy first 6 to 12 months.  Something always happens when you start to get on the cusp of a winning team formation. It's critical to have the foundation of a winning team. Work with people with wisdom in the business and have the business's interest ingrained into them. It's about being able to openly challenge and enjoy the work as a team. Running a team is like a relationship. What makes or breaks it is how you handle communication during tough times. [24:09] Willingness to Change Behavior Ryan won't be where he is today if he is still the person he was seven years ago. He did things his way before without letting anyone else's ideas in. He went through adaptation to his behaviour both on how he operates and his natural personality. [25:35] Ryan's Life Outside of Work Ryan has a daughter and a stepchild.  He is getting married in three weeks. His other half is the rock that gels everything together in their family. He wants to be able to provide a good life for his kids with their dad at home. COVID-19 has also driven work-life balance.  Ryan has made a conscious effort to be there for his kids when he can whenever they need him. [28:44] The Secret to Success for Ryan Ryan believes that the only measure of success is how you feel.  His secret to success is that he loves what he does.  Surround yourself with people who are better than you and will complement your weaknesses. Three fundamental points: know yourself, your numbers and what you class as success.  Being able to alter yourself and adapt to circumstances is crucial. [32:19] What Contributes to Success: Leading a Happy Life Success is about being happy both in your work environment and family life. When you're happy in one aspect, it will affect the other. Ryan is happy at work when there's a problem to solve. He operates best when under pressure. But Ryan is happiest when his team is performing and content in what they do. [33:42] Advice for Changing Careers  Know your limits. Operating and investing in a problem is critical. Ryan operates best in turning something around in five years and then changing again. [34:37] Building Wisdom and Humility He learned a lot from fantastic leaders and colleagues. He watched, observed and remembered as much as he could from them. The humility within him comes from being a lucky child with everything handed to him on a plate. He is keen not to spoil his children like that. Remain grounded no matter what happens and what you've got. 5 Powerful Quotes from This Episode [08:24] 'Once you know exactly who you are and what you're capable of, you're very comfortable and able to put that point across as well.' [09:28] 'Make your mistakes, but then [learn] what you need to do differently.' [22:36] 'Perfection isn't everything… It's okay to let some things go.' [23:38] 'Get a team that enjoys life and enjoys working with you, and appreciate the fact that you're gonna have some really tough times together.' [29:03] 'The only measure to success is how you feel. Honestly, take no notice of how anyone else judges what you class as your own success.' About Ryan Ryan Yeates is the Operations Director at Advance Innovation Group. As a senior and strategic leader, he focuses on client-centric solutions with a passion for innovation. Throughout his career, Ryan has headed various business department areas, including sales, operations, retention and commercial.  He creates stable strategies and motivates teams to achieve budgets and increase business productivity. He manages this through sensible change management procedures. If you want to know more about Ryan, you can connect with him via LinkedIn. Enjoy this Podcast? It can be frightening to change careers and leave the stability you feel in your current one. But Ryan, with his wisdom and openness, shares advice on making the switch. If you enjoyed today's episode of The Mindset Mentor Meets…, then hit subscribe and share it with your friends! Post a review and share it! If you enjoyed tuning into this podcast episode, then you can share your thoughts through a review. You can also share it to help your family and friends make a career shift that will be better for them. Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening!  For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean.  To meeting inspiration, Angela

Guest Bio: Matt Mignogna '18 Lib, '18g Edu joined the Smeal College of Business eLearning Design & Innovation Group as an instructional designer in 2021, but has been with the Smeal College of Business at Penn State since 2018, previously serving as an Academic Advisor. Matt earned both his degrees from Penn State: an M.Ed. in Learning, Design, and Technology from the College of Education and a BA with honors in Psychology with a minor in Italian from the College of the Liberal Arts, both in 2018. While eLDIG is Matt's first formal role as an instructional designer, his professional career has revolved around supporting students and designing education. He has taught middle school in Pennsylvania and Texas through Teach for America, designed and TA-ed an undergraduate course as a Penn State student, and served students as an Academic Advisor not just in the Smeal College of Business but also the Division of Undergraduate Studies. Matt was also a member of the Presidential Leadership Academy during his undergraduate career. He can be reached at matt.mignogna@psu.edu.  Episode Specifics: In this week's episode, Matt shares insight on: • Making the most of opportunities that present themselves and learning what isn't for you • Perspectives on the Presidential Leadership Academy • Lessons learned from leading a student organization – acapella group None of the Above – and how that can be used post-graduation • Seeking unique academic opportunities and the doors advisors can help you open • What academic advisors actually do for students • Recognizing what careers do bring out your passion  • An insider's look at making the most of your academic advising sessions and course registration • How the responsibilities of one job can lead to your next role • What instructional designers are and what they do to support students and faculty • Intentionality in finding community post-graduation     • Grounded advice for Schreyer Scholars to make the most of their time in the College ----- Schreyer Honors College Links: • Website   • Facebook  • Twitter  • Instagram  • https://www.linkedin.com/school/schreyer-honors-college/LinkedIn  • Upcoming Events  • Scholars – Need Assistance? Book an Appointment!   • Alumni – Learn Why and How to Volunteer  • Make a Gift to Benefit Schreyer Scholars • Join the Penn State Alumni Association   ----- Credits & Notes: This content is available in text form here.      This show is hosted, produced, and edited by Sean Goheen ‘11 Lib (Schreyer).   The artwork was created by Tom Harrington, the College's Web Developer.   The sound effect is “Chinese Gong,” accessed via SoundBible used under Creative Commons License.   The theme music is “Conquest” by Geovane Bruno, accessed via Pixabay and used under Creative Commons License.

Who is Veronica Siranosian? Veronica is a vice president in the AECOM Digital and Innovation Group, advancing digital delivery and innovation in infrastructure planning, design and delivery. With a background in public and private sector transportation and land use planning, Veronica works with public agencies and private clients to understand, proactively plan for, and realize the future of infrastructure. Her passion is to leverage technologies to better connect people to opportunities and to create more equitable places. Welcome to the show Veronica!

Featured Interview: Analysis on the pros and cons of El Salvador's adoption of Bitcoins as legal tender-엘살바도르의 비트코인 화폐 도입 결정에 대한 장단점 및 현상황 논의Guests: Professor Carlos Carcach, Superior School of Economics and BusinessDr. Garrick Hileman, Visiting Fellow at Information Systems and Innovation Group, Department of Management; Head of Research at Blockchain.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this interview, we speak with Drew Schnehage, CEO of Innovation Group, about fleet management and accident and claims management services. Drew explains why understanding data and developing actionable business insights is critical to achieving substantial cost savings for fleet managers. This video is valuable for any company in the automotive repair or paint industry, as well as those looking to start a successful automotive business or manage a fleet of vehicles like agricultural equipment, rentals, boats, caravans, delivery vehicles or company-owned vehicles. Drew also provides useful tips for choosing fleet management software. Drew discusses Innovation Group's best-in-class motor collision repair network, which provides high-quality repairs through valuable partnerships with repair shops that understand fixing vehicles properly. He highlights their expert claims specialists, who have experience working with OEMs, rental companies, insurers, brokers and major Australian fleets and fleet management companies. This experience helps them control costs for clients through greater efficiency and a repair network that offers lower costs than non-network repairers. Drew also notes that they leverage meaningful data insights to track and improve performance, as well as inform future strategies. In addition, Drew outlines their roadside and accident assistance, services to ensure vehicles are repaired to industry standards, rental vehicle provision, recovery support, third-party proactive cost control, driver risk management, driver profiling, driver training, benchmark reporting and road safety initiatives. Overall, this interview provides a helpful overview of fleet management and accident claims services for businesses looking to improve in these areas. Drew offers valuable perspectives and advice for achieving substantial cost savings and better managing driver and vehicle risks.

The newest addition to McGuireWoods' growing thought leadership video roster is Health+Tech, a video podcast that explores issues and trends at the intersection of healthcare, technology and innovation. Health+Tech is hosted by partners Andrea Lee Linna, Janice M. Suchyta and Jonathan M. Ishee, co-leaders of the firm's Digital Health, Technology and Innovation Group. The podcast features healthcare innovators and keeps listeners up-to-date on the laws that apply to businesses at the intersection of healthcare and technology. For more information, please visit our https://www.mcguirewoods.com/healthtech (Health+Tech Website). Connect with us on https://www.facebook.com/mcguirewoods (Facebook),https://www.twitter.com/McGuireWoodsLLP ( Twitter),https://www.instagram.com/mcguirewoods_llp ( Instagram),https://www.youtube.com/channel/UCHrca2d_8eo1cP09Tix264g ( YouTube). Videos may include attorney advertising and aren't legal advice/opinion. Prior successes ≠ future

Erika has 10+ years of experience working in entrepreneurial new business and corporate innovation divisions for leading global media, beauty and CPG firms. As the Head of Strategic Partnerships for the Digital Technology and Innovation Group at Estee Lauder Companies Online, she fosters collaboration between emerging enterprises and large corporations, matching startup agility with corporate ability and expertise. We talk about clarity, non-linear ideation and open innovation.

Please enjoy this exciting two-part podcast led by a couple leading experts in legal innovation that will discuss how to build a innovation  group in your organization and why it is important. Interviewer:  @April Heimerl, Senior Business Solutions Architect, Fish Richardson P.C. Speaker:  @Michael Nogroski, Director of Practice Innovations, Chapman and Cutler LLP Recorded on 10-4-2019