Podcasts about nrf foundation

  • 9PODCASTS
  • 37EPISODES
  • 26mAVG DURATION
  • 1EPISODE EVERY OTHER WEEK
  • May 13, 2025LATEST

POPULARITY

20172018201920202021202220232024


Best podcasts about nrf foundation

Latest podcast episodes about nrf foundation

Retail Gets Real
382. How San Diego District Attorney Summer Stephan combats organized retail crime

Retail Gets Real

Play Episode Listen Later May 13, 2025 29:45


Organized retail crime (ORC) is not a victimless crime — it can have a devastating impact on the real people behind retailers. Summer Stephan, San Diego County District Attorney, joins us to discuss the fight against organized retail crime. We explore laws and initiatives to combat the insidious issue, plus what local businesses can do to protect themselves and their employees. (00:00:54) Introductions(00:01:41) Stephan's Law Background (00:03:41) The Human Price Of Organized Retail Crime (00:09:10) The Reality Of Retail Crime (00:13:13) Initiatives To Combat Organized Retail Crime (00:22:01) The Role Of Local Businesses In Confronting Crime (00:24:47) The Evolution Of Organized Retail Crime The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Learn more about NRF Protect• Register for NRF Nexus at nrf.com/nexus and use code RGR20 for 20% off• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Retailers battle nearly $100 billion in shrink • NRF's FIght Retail Crime Day wins Reed Award for Best Lobby Day • 3 ways to fight retail crimeProduced by Crate Media.

Retail Gets Real
381. The innovators driving the future of retail

Retail Gets Real

Play Episode Listen Later Apr 29, 2025 26:48


One thing is constant in retail: change. Innovation is the cornerstone of the industry. We're joined by Seth Webb, executive vice president of Tusk Strategies, and Sucharita Kodali, vice president and principal analyst of Forrester Research, to discuss the transformative trends, cutting-edge technologies, and emerging solution providers that are shaping the future of retail. We explore generative and autonomous AI, robotics, resale, and more top-of-mind topics. (00:00:00) Introductions(00:01:42) Leaders in innovation and technology(00:06:48) The most transformative trends for the retail industry (00:09:15) AI's profound impact on retail (00:19:06) The role of robotics in retail (00:23:00) What excites them about the future of retailThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• NRF 2025 Innovators Showcase • Reverse Logistics Association • Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• How the NRF 2025 Innovators Showcase can help you drive revenue and build crucial partnerships • A snapshot into the latest retail tech breakthroughs Produced by Crate Media.

Retail Gets Real
380. How Vera Bradley transformed a legacy brand

Retail Gets Real

Play Episode Listen Later Apr 15, 2025 24:49


Vera Bradley, the beloved purse, travel and accessory retailer, recently refreshed their brand look and strategy to increase brand awareness and expand their consumer profile. Vera Bradley's CEO, Jackie Ardrey, joins us to discuss the brand's transformation, the Vera Bradley customer and how the company stays ahead in the ever-evolving retail industry. She also shares what she loves most about working in retail and her impactful career advice. (00:00:00) Introductions(00:00:39) Highlights of the NRF Big Show (00:01:39) Ardrey's career background (00:07:50) The pace of change in retail (00:09:30) Vera Bradley's transformation journey (00:15:05) Balancing brand loyalty with an expanding customer base (00:17:49) Facing the unpredictability of consumers (00:21:39) Ardrey's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• verabradley.com• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• What to know about the consumer in 2025Produced by Crate Media.

Retail Gets Real
379. Whole Foods' holistic approach to merchandising and customer service

Retail Gets Real

Play Episode Listen Later Apr 1, 2025 24:12


Whole Foods places its whole focus on serving and nourishing its shoppers. Sonya Gafsi Oblisk, chief merchandising and marketing officer for Whole Foods Market, joins us to talk about how Whole Foods stays ahead of food trends, builds trust with its customers and leads the industry in high-quality sourcing. She also shares her career journey, what she loves most about working in merchandising and marketing, and her approach to problem-solving in the retail industry.(00:00:00) Introductions(00:01:31) Oblisk's career journey (00:05:45) Why Oblisk loves merchandising & marketing (00:08:11) Getting to know the Whole Foods customer (00:11:10) Leading in trends and quality control (00:13:11) What's next for Whole Foods in 2025 (00:19:45) Oblisk's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• wholefoodsmarket.com• Find out more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 10 retail experiences you shouldn't miss in New York City

Retail Gets Real
378. How Coach captivates consumers with visual storytelling

Retail Gets Real

Play Episode Listen Later Mar 18, 2025 25:52


Coach is a visionary of visual storytelling and experiences. Giovanni Zaccariello, SVP of global visual experience for Coach, joins us to discuss the evolution of visual merchandising and how he tells Coach's story to a global audience. He also shares the moment that changed his career trajectory and his advice for taking risks and following your gut.(00:00:00) Introductions(00:01:27) Zaccariello's career journey (00:07:17) The evolution of visual merchandising (00:10:25) Telling the coach story (00:13:55) Zaccariello's proudest career moment (00:19:09) Zaccariello's lessons and future learnings The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• coach.com• linkedin.com/in/giovannizaccariello• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 10 retail experiences you shouldn't miss in New York City

Retail Gets Real
377. How Pinterest wins with personalized content

Retail Gets Real

Play Episode Listen Later Mar 4, 2025 27:42


Consumers turn to Pinterest for inspiration on everything from design and fashion to meal prep and so much more. Rachel Hardy, director of consumer product marketing for Pinterest, joins us to share how the brand captures such a wide and engaged audience. We explore the consumer outlook and emerging trends for 2025, including mobile spending, AI optimization and personalized shopping. (00:00:00) Introductions(00:01:26) Pinterest's young and engaged audience (00:03:04) Hardy's career journey (00:06:20) Emerging consumer behaviors (00:12:16) Pinterest predicts 2025 trends (00:15:11) Retail challenges and opportunities for 2025 (00:21:24) Hardy's learnings and inspirations The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• pinterest.com• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Retail trends to watch in 2025• What to know about the consumer in 2025 Produced by Crate Media.

Pushing Forward with Alycia | A Disability Podcast
A Rising Star in Inclusive Fashion: Nevaeh Hearn

Pushing Forward with Alycia | A Disability Podcast

Play Episode Listen Later Feb 27, 2025 35:34


Rising Star in Adaptive Fashion: Nevaeh Hearn's Journey In this episode of 'Pushing Forward with Alycia,' host Alycia welcomes Nevaeh Hearn, a senior at Drexel University studying Fashion and Merchandising. Nevaeh shares her transformative journey from a promising gymnast to an advocate for adaptive fashion after a life-altering injury. They discuss her struggle with Complex Regional Pain Syndrome (CRPS), her diagnosis with Ehler-Danlos Syndrome (EDS), and her ultimate passion for making the fashion industry more inclusive. She opens up about her difficulties and triumphs in college, her experience as a top finalist for the NRF Foundation's Next Generation Scholarship, and her ambitious senior thesis focused on adaptive fashion. Nevaeh stresses the importance of perspective and passion in overcoming life's toughest challenges. Finding Purpose Through Adversity: Nevaeh Hearn's Journey into Adaptive Fashion 00:00 Introduction to Pushing Forward with Alycia 00:25 Meet Nevaeh Hearn: A Journey of Resilience 03:08 Nevaeh's Early Life and Gymnastics Dream 03:55 The Life-Changing Injury and Diagnosis 09:57 Overcoming Adversity: Walking Again 13:10 Discovering a New Passion: Fashion 14:41 College Challenges and Triumphs 19:44 Advocating for Adaptive Fashion 29:51 Future Goals and Final Thoughts Themes That Shaped the Conversation

Retail Gets Real
376. How Target's consumer-first strategy drives success

Retail Gets Real

Play Episode Listen Later Feb 19, 2025 19:58


Target hits the bullseye when it comes to serving its customers. Rick Gomez, Target's executive vice president and chief commercial officer, joins us to talk about Target's winning merchandising strategy, his favorite consumer trends and how shopping habits have evolved in recent years. He also shares the biggest lessons he's learned in his illustrious career. (00:00:00) Introductions(00:01:19) Gomez's career journey (00:06:18) His most challenging and rewarding moments (00:08:58) The secrets behind Target's magic merchandising (00:12:51) Top retail trends (00:15:04) Shifts in consumer shopping habits (00:17:01) Gomez's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• target.com• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• How Target's people-first culture and leadership programs are driving success• Off-site retail marketing takes off

Retail Gets Real
375. Tech, trade and taxes: What's impacting retail in 2025

Retail Gets Real

Play Episode Listen Later Feb 4, 2025 18:31


Matthew Shay, president and CEO of the National Retail Federation, joins us to explore the retail outlook, landscape and trends that are shaping 2025. We discuss how a new administration impacts retail and the economic policies NRF has its pulse on. Plus, Shay shares the best career advice he's ever received. (00:00:00) Introductions(00:01:15) The changing retail landscape (00:07:21) 2025 retail trends (00:10:40) NRF's priorities on policy (00:15:26) Shay's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• NRF Management Team: Matthew Shay • Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Why I believe in the power of retail jobs • The state of retail heading into 2024

Retail Gets Real
374. Get ahead of the future of retail

Retail Gets Real

Play Episode Listen Later Jan 28, 2025 25:08


If you had a crystal ball to forecast retail's future, what would you see? Coming to you from NRF 2025: Retail's Big Show, we're joined by Cassandra Napoli, head of marketing and events at WGSN, to tackle that question. We talk about emerging trends that may surprise you, ways to future-proof your business and how to get into the minds of young consumers. Plus, we learn new terms like “Zalphas” and “ping minimalism” that every retailer should know. (00:00:00) Introductions(00:01:16) Napoli's career as a trend forecaster (00:04:55) How to forecast trends (00:08:24) Emerging trends for retailers to watch (00:13:11) Embracing strategic joy (00:15:06) The biggest trend no one is talking about (00:19:55) The future of retail is tweens (00:21:37) Napoli's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• wgsn.com/en• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• What's now, what's next?: Future tech beyond AI• Retail trends to watch in 2025 • Future trends that will shape consumer behavior and retail operations

Retail Gets Real
373. How LEGO builds community and embraces innovation

Retail Gets Real

Play Episode Listen Later Jan 21, 2025 24:38


LEGO is a timeless, cherished brand for kids and adults alike. In a very special episode from NRF 2025 Retail's Big Show, we're joined by Martin Urrutia, head of Global Retail Experience and Innovation at LEGO. We talk about how LEGO continues to innovate while remaining true to its core values. We also explore the importance of brand storytelling, creating unique in-store experiences, and building community with consumers. Plus, Urrutia shares highlights from working for LEGO and his most impactful career advice. (00:00:00) Introductions(00:02:30) Urrutia's career journey (00:06:28) LEGO movies & TV shows (00:08:08) Balancing innovation with timelessness (00:10:12) Exciting innovations for 2025 (00:16:39) Urrutia's career advice & leadership philosophy (00:20:30) Building community with LEGO The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• lego.com • ideas.lego.com• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.com

Retail Gets Real
372. Retail trends to watch in 2025

Retail Gets Real

Play Episode Listen Later Jan 14, 2025 22:05


We're ringing in the new year with new retail predictions. In one of our most popular annual episodes, NRF Vice President of Education Strategy Susan Reda joins us to forecast 2025's most impactful and exciting retail trends. From innovative AI agents, to the rise of live shopping, to the rebirth of brick and mortar stores, the future of retail is bright. (00:00:00) Introductions(00:01:48) How Reda makes her predictions (00:03:14) How AI agents will shape 2025 (00:08:51) The future of live shopping & social commerce (00:13:08) The rebirth of retail stores (00:17:17) The influence Of Gen Z & Alphas The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• 25 predictions for the retail industry in 2025 • Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacyFind more episodes at retailgetsreal.comRelated:• AI and beyond: Retail trends to watch in 2024• What can AI do for retailers and customers? • 7 trends revealed at NRF Nexus Produced by Crate Media.

Retail Gets Real
371. NRF 2025 preview: Big things are coming to Retail's Big Show

Retail Gets Real

Play Episode Listen Later Jan 7, 2025 20:03


Big things are coming at NRF 2025: Retail's Big Show, taking place in New York City Jan. 12-14. Jill Dvorak,  NRF senior vice president of content, joins us to preview the show. She shares key themes and exciting speakers, tips for attendees, plus her favorite show memories. (00:00:00) Introductions(00:01:54) Jill's best Big Show memories (00:04:42) Industry game changers (00:06:18) What attendees need to know about the Big Show (00:09:32) Previewing themes & speakers (00:17:21) What Jill is looking forward to The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• NRF Names Jill Dvorak as New Senior Vice President of ContentProduced by Crate Media.

Retail Gets Real
370. Poshmark's new take on secondhand retail

Retail Gets Real

Play Episode Listen Later Dec 3, 2024 26:28


Steven Tristan Young, Poshmark's chief marketing officer, joins us to chat about how Poshmark is revolutionizing resale with live shopping experiences, AI technology and sustainable gifting. We also chat about Poshmark's multichannel marketing strategies and Young's passion for marketing. Plus, he shares details of his career journey and the best leadership lessons he's ever learned. (00:00:00) Introductions(00:01:17) Young's career journey (00:05:28) The Poshmark customer (00:07:38) The journey of buying and selling on Poshmark (00:10:19) Poshmark's stack of marketing strategies (00:11:46) The live shopping experience (00:15:03) Poshmark's vision for AI (00:17:13) Holiday shopping trends and sustainable gifting (00:21:29) Authenticating resale products (00:23:19) Young's leadership lessons The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• poshmark.com• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Retailers stay ahead as GenAI transforms the industry • 2024 Holiday Spending Expected to Reach New Record

Retail Gets Real
369. How Butterball builds Thanksgiving traditions with customers

Retail Gets Real

Play Episode Listen Later Nov 19, 2024 19:22


Consumers have been gobbling up Butterball turkey for decades, and they're thankful for the company's connection to its customers. Al Jansen, Butterball's executive vice president of sales and marketing, joins us to talk about Thanksgiving traditions, the famous Turkey Talk-Line and sharing holiday stories. Food brings people together — and this episode brings together the best of retail, family and fun. (00:00:00) Introductions(00:02:45) The Butterball Team(00:04:06) Butterball's core value of togetherness (00:08:33) Talking about the Turkey Talk-Line(00:14:17) The joys & challenges of marketing (00:16:50) Al's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• butterball.com• storycorps.org• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Inside the 2024 holiday trends that will impact retail in 2025Produced by Crate Media.

Retail Gets Real
368. How IKEA innovates in sustainability and customer experience

Retail Gets Real

Play Episode Listen Later Nov 12, 2024 28:33


Javier Quiñones, CEO and chief sustainability officer at IKEA U.S., shares his 25-year career journey at the company, what he loves most about his job and how he stays current in the ever-evolving retail industry. We also talk about IKEA's commitment to sustainability and how it's good business to be a good business. (00:00:00) Introductions(00:01:42) Quiñones' career journey (00:05:06) IKEA's commitment to sustainability (00:14:46) What Quiñones loves most about his job (00:20:59) Creating a core IKEA experience across the globe (00:23:26) Staying current in an ever-evolving industry The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• ikea.com/us/en• NRF2025: Retail's Big Show: nrfbigshow.nrf.com• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• NRF Foundation Announces The List Of People Shaping Retail's Future 2025• Goldman Sachs Chairman & CEO to Speak at Retail's Big Show• Creating a circular retail economy

Retail Gets Real
368. How IKEA innovates in sustainability and customer experience

Retail Gets Real

Play Episode Listen Later Nov 12, 2024 28:33


Javier Quiñones, CEO and chief sustainability officer at IKEA U.S., shares his 25-year career journey at the company, what he loves most about his job and how he stays current in the ever-evolving retail industry. We also talk about IKEA's commitment to sustainability and how it's good business to be a good business.  (00:00:00) Introductions (00:01:42) Quiñones' career journey  (00:05:06) IKEA's commitment to sustainability  (00:14:46) What Quiñones loves most about his job  (00:20:59) Creating a core IKEA experience across the globe  (00:23:26) Staying current in an ever-evolving industry  The National Retail Federation is the world's largest retail trade association. Every day, we passionately stand up for the people, policies and ideas that help retail succeed. Resources: • ikea.com/us/en • NRF2025: Retail's Big Show: nrfbigshow.nrf.com • Get ready for Retail's Big Show in NYC • Become an NRF member and join the world's largest retail trade association • Learn about our retail education platform, NRF Foundation, at nrffoundation.org • Learn about retail advocacy at nrf.com/advocacy • Find more episodes at retailgetsreal.com Related: • NRF Foundation Announces The List Of People Shaping Retail's Future 2025 • Goldman Sachs Chairman & CEO to Speak at Retail's Big Show • Creating a circular retail economy

Retail Gets Real
367. How Kraft Heinz deploys omnichannel strategies across emerging global markets

Retail Gets Real

Play Episode Listen Later Oct 29, 2024 26:33


Cory Onell, executive vice president and chief omnichannel sales and Asian emerging markets officer at Kraft Heinz, talks about how his company adapts and innovates omnichannel strategies for different global markets. He also shares his four-pronged leadership approach, his perspective on work-life balance and the advice that shaped his career.  (00:00:00) Introductions (00:01:46) Cory's Career Journey (00:05:06) The Omnichannel Approach In Emerging Markets  (00:09:46) Kraft Heinz's Online Presence  (00:13:28) The Essential Impact Of The Food Industry  (00:15:27) Cory's Approach To Leadership  (00:18:15) Finding Work-Life Balance  (00:22:38) Cory's Career Advice  The National Retail Federation is the world's largest retail trade association. Every day, we passionately stand up for the people, policies and ideas that help retail succeed. Resources: • kraftheinzcompany.com • Get ready for Retail's Big Show in NYC • Become an NRF member and join the world's largest retail trade association • Learn about our retail education platform, NRF Foundation, at nrffoundation.org • Learn about retail advocacy at nrf.com/advocacy • Find more episodes at retailgetsreal.com Related: • Top 3 retail trends driving industry transformation in 2024 • A snapshot into the latest retail tech breakthroughs  Produced by Crate Media.

Retail Gets Real
367. How Kraft Heinz deploys omnichannel strategies across emerging global markets

Retail Gets Real

Play Episode Listen Later Oct 29, 2024 26:33


Cory Onell, executive vice president and chief omnichannel sales and Asian emerging markets officer at Kraft Heinz, talks about how his company adapts and innovates omnichannel strategies for different global markets. He also shares his four-pronged leadership approach, his perspective on work-life balance and the advice that shaped his career. (00:00:00) Introductions(00:01:46) Cory's Career Journey(00:05:06) The Omnichannel Approach In Emerging Markets (00:09:46) Kraft Heinz's Online Presence (00:13:28) The Essential Impact Of The Food Industry (00:15:27) Cory's Approach To Leadership (00:18:15) Finding Work-Life Balance (00:22:38) Cory's Career AdviceThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• kraftheinzcompany.com• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Top 3 retail trends driving industry transformation in 2024• A snapshot into the latest retail tech breakthroughs Produced by Crate Media.

Retail Gets Real
364. How BJ's Wholesale Club is leveraging AI to serve their customers

Retail Gets Real

Play Episode Listen Later Oct 8, 2024 29:29


Anjana Harve serves as Executive Vice President, Chief Information Officer of BJ's Wholesale Club, where she leads technology innovation at the high-frequency club store.  In this episode, Harve joins us to talk about the BJ's member experience, how the company is leveraging AI, her personal career journey and what's on the horizon for tech and retail. (00:00:00) Introductions (00:01:28) Anjana's Career Journey (00:05:45) The Membership Model (00:08:27) How BJ's Is Leveraging AI (00:16:10) Women's Representation In STEM Leadership Roles (00:21:00) What's Next For BJ's? (00:25:04) Anjana's Career Advice (00:26:44) The Exciting Future Of Tech And Retail The National Retail Federation is the world's largest retail trade association. Every day, we passionately stand up for the people, policies and ideas that help retail succeed. Resources: • BJ's Wholesale Club • Get ready for Retail's Big Show in NYC • Become an NRF member and join the world's largest retail trade association • Learn about our retail education platform, NRF Foundation, at nrffoundation.org • Learn about retail advocacy at nrf.com/advocacy • Find more episodes at retailgetsreal.com Related: • BJ's Chris Baldwin on what keeps this CEO up at night • NRF Retail Leadership Series: Chris Baldwin, Executive Chairman, BJ's Wholesale Club • Value, partnership and peanut M&M's: BJ's Wholesale Club aligns with Mars Produced by Crate Media.

Retail Gets Real
364. How BJ's Wholesale Club is leveraging AI to serve their customers

Retail Gets Real

Play Episode Listen Later Oct 8, 2024 29:29


Anjana Harve serves as Executive Vice President, Chief Information Officer of BJ's Wholesale Club, where she leads technology innovation at the high-frequency club store. In this episode, Harve joins us to talk about the BJ's member experience, how the company is leveraging AI, her personal career journey and what's on the horizon for tech and retail.(00:00:00) Introductions(00:01:28) Anjana's Career Journey (00:05:45) The Membership Model (00:08:27) How BJ's Is Leveraging AI(00:16:10) Women's Representation In STEM Leadership Roles (00:21:00) What's Next For BJ's? (00:25:04) Anjana's Career Advice (00:26:44) The Exciting Future Of Tech And RetailThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• BJ's Wholesale Club• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• BJ's Chris Baldwin on what keeps this CEO up at night• NRF Retail Leadership Series: Chris Baldwin, Executive Chairman, BJ's Wholesale Club• Value, partnership and peanut M&M's: BJ's Wholesale Club aligns with MarsProduced by Crate Media.

The Huddle with John Furner

I started working with Walmart when I was in school. I was just hoping to earn some money for the summer — but I soon realized that working in a store taught me many things I couldn't have learned in a classroom. Real-world work experience is crucial, and that's why we're proud to be a partner of the NRF Foundation's RISE Up program. RISE Up has helped 40,000 learners learn about and experience the retail industry, and build foundational employability skills.  In this episode of The Huddle, I'm joined by John Marschhausen and Lori Messi from Dublin City Schools in Ohio, who were recognized by the Foundation for the amazing work they're doing immersing students from their district into local retailers. They have great advice for how organizations and institutions can take smart risks, engage with their communities, and build partnerships to change young people's lives. The work happening in Dublin showcases what's possible when we invest in the future leaders of tomorrow. I'm excited to see the next generation “RISE Up”!

Remarkable Retail
BONUS EPISODE: Mindy Grossman Talks Modern Retail and Previews Her World Retail Congress Keynote

Remarkable Retail

Play Episode Listen Later Mar 3, 2023 17:14


Welcome to a bonus episode of the Remarkable Retail podcast, presented by MarketDial. Steve and I are excited to take the podcast to the World Retail Congress at the Hotel Arts in Barcelona, April 25th - 27th.Steve will also be joining an amazing roster of speakers to present his take on why organizations need to radically accelerate their pace of transformation. In advance of the show, we connected with some of Steve's fellow speakers for a quick preview of what they will be discussing in Spain. Stay tuned to the end of the podcast to learn more about the World Retail Congress event.On this special episode, retail and business legend Mindy Grossman shares her journey from Nike, to HSN, to working with Oprah on the Weight Watchers rebrand, and now is a Partner and the Chair of Consello Growth and Business Development, a revenue acceleration platform designed to execute on growth and profitability objectives for clients across multiple industries. About MindyMindy Grossman is a Partner and the Chair of Consello Growth and Business Development, a revenue acceleration platform designed to execute on growth and profitability objectives for clients across multiple industries. She is a high-energy, disruptive leader with extensive experience in building and transforming consumer brands.Prior to Consello, Mindy served as the President and CEO of WW, Intl., and as a member of the board of directors through March 2022. She joined the company in July 2017 where she led the organization's rebrand from Weight Watchers to WW to reflect their new purpose – “To inspire healthy habits for real life. *For people, families, communities, the world – for everyone,” to be the brand to democratize wellness for all. She also oversaw the digital transformation of WW; launched three breakthrough food program innovations; led the formation of WWGOOD and the Healthy Living Coalition; as well as the WW Presents “Oprah's 2020 Vision: Your Life in Focus” national tour.Prior to WW, Mindy served as the CEO and a member of the board of directors at HSNi where she oversaw a $4 billion direct to consumer retail portfolio. She positioned HSNi as a leader in boundaryless retail, integrating entertainment, content, commerce and community and offering customers a seamless shopping experience across multiple channels. Prior to that, Mindy served as CEO of IAC Retail, the former parent company of HSNi. She successfully took IAC Retail public in 2008 and subsequently became CEO of HSNi until 2017.Before joining IAC, Mindy served as a Global Vice President at Nike, Inc., where she oversaw its $4 billion global apparel business and served as co-chair of Nike's Women's Leadership Council. Earlier in her career, Mindy served as President and CEO of Polo Jeans Company, Vice President of New Business Development at Polo Ralph Lauren Corporation, President of Chaps Ralph Lauren, and Senior Vice President of Menswear for Warnaco, Inc. She also held senior positions at Tommy Hilfiger and Oxford Industries.Throughout her career, Mindy has been widely recognized for her leadership including being named to Forbes Magazine's “The 100 Most Powerful Women;” The Financial Times “Top 50 Women in World Business;” TIME Magazine's “50 Most Influential People in Healthcare;” and was named the Ernst & Young Entrepreneur of the Year for Corporate Innovation. She was also a recipient of the Ellis Island Medal of Honor.Mindy was appointed to the Digital Economy Board of Advisors for the Chamber of Commerce during the Obama administration, where she served as an advisor from 2014 to 2017. She also served as the Chairman of the National Retail Federation and Chairman of the NRF Foundation.Mindy currently serves on the Board and the Executive Committee of UNICEF USA and is a member of the Board of Directors of Herself Health, Fanatics, Inc., Vault Health and Hungryroot, as well as the Board of Visitors of Columbia School of Engineering.About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor  with Dr. Sylvain Charlebois.    You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!   

Retail Gets Real
261. The List of People Shaping Retail's Future 2022

Retail Gets Real

Play Episode Listen Later Mar 22, 2022 13:20


The NRF Foundation's List of People Shaping Retail's Future is a dynamic group of leaders creating opportunities and sparking innovation. These individuals – leaders at Chewy, Five Below, McDonalds, The RealReal, and formerly with CVS – have dedicated their careers to building better lives and stronger communities. They each discuss decisions they made throughout the pandemic and what the future of retail looks like. The members of The List will be recognized at the NRF Foundation Honors in April. (Originally released November 2021.) Learn more at retailgetsreal.com.

Retail Gets Real
245. The List of People Shaping Retail's Future 2022

Retail Gets Real

Play Episode Listen Later Nov 9, 2021 13:17


The NRF Foundation's List of People Shaping Retail's Future is a dynamic group of leaders creating opportunities and sparking innovation. These individuals – leaders at Chewy, CVS, Five Below, McDonalds, and The RealReal – have dedicated their careers to building better lives and stronger communities. They each discuss decisions they made throughout the pandemic and what the future of retail looks like. Learn more at retailgetsreal.com.

Retail Gets Real
229. How retail industry executives take breaks to recharge

Retail Gets Real

Play Episode Listen Later Jul 20, 2021 25:12


It's the time of year for out-of-office notifications. Since it's vacation season, we're going to talk about how to turn off work and recharge. We all know it's important, but this is something a lot of people just don't do very well. It's also something our friends at the NRF Foundation have been asking industry executives about in their 20 questions episodes over the past several months. We're going to explore some of those answers now to see how different successful people manage to turn off work and take a break.   Learn more at retailgetsreal.com.

Retail Gets Real
218. How veteran-owned small business Teak & Twine makes gifting easy & accessible

Retail Gets Real

Play Episode Listen Later May 4, 2021 25:57


Torrance Hart is the founder of Teak & Twine, a small business making it easy to send thoughtfully curated gifts to just about anyone. A veteran-owned business, Teak & Twine is one  of the featured businesses in NRF Foundation and Qurate Retail Group’s Small Business Spotlight. Torrance talks about growing Teak & Twine and how uplifting other brands. Learn more at retailgetsreal.com.

Retail Gets Real
#207 How Unsun Cosmetics is Making Sunscreen that Works for all Skin Tones

Retail Gets Real

Play Episode Listen Later Feb 16, 2021 26:56


After being frustrated that most sunscreens leave a white residue behind, today's guest set out to create a better option, especially for people of color. Katonya Breaux is the founder of Unsun Cosmetics, which makes clean mineral sunscreen that blends into any skin tone. And it's also one of the businesses selected for the NRF Foundation and Qurate Retail Group's Small Business Spotlight, which features entrepreneurs of diverse backgrounds across the HSN, QVC, and Zulily platforms. She shares her founding story, and how her business has managed to thrive during the pandemic.   Learn more at retailgetsreal.com.

Retail Gets Real
#193 Handling crisis effectively with the Crisis Prevention Institute

Retail Gets Real

Play Episode Listen Later Nov 3, 2020 27:27


With conflicts around health and safety likely to escalate as we head into the holiday season, the NRF Foundation recently released training credentials in retail operations and customer conflict prevention to arm frontline employees with the skills they need to better manage health and safety, for both themselves and customers, and resolve customer conflicts. The Customer Conflict Prevention Training in partnership with the Crisis Prevention Institute will train customer-facing retail employees on how to identify signs of conflict, minimize risk, and effectively de-escalate if needed. Susan Driscoll is the president of the Crisis Prevention Institute, where she oversees design, instruction, and training, among many other operations at CPI. Today, she joins us on the Retail Gets Real podcast to discuss how the foundation's new training credentials will give retail workers the tools to promote safety and the confidence to operate efficiently during the pandemic. Learn more at retailgetsreal.com.

crisis cpi prevention institute nrf foundation
Industry Standard w/ Barry Katz
Nicky Hilton/Rebecca Minkoff/Ellen Davis: NRF 2018 from NYC (Part 2 of 2)

Industry Standard w/ Barry Katz

Play Episode Listen Later Feb 1, 2019 53:53


NICKY HILTON ROTHSCHILD is an American businesswoman, socialite, model and fashion designer. She is a member of the Hilton family by birth, and a member of the Rothschild family through her marriage to James Rothschild. In 2004, Hilton launched her own fashion line and she has also designed jewellery, handbags and other accessories over the years.REBECCA MINKOFF is an industry leader who is the creator and owner of a global brand with a wide range of apparel, handbags, footwear, jewelry and accessories (including tech) as well as men’s accessories under the label Uri Minkoff.ELLEN DAVIS is the president of the NRF Foundation and senior vice president of research and strategic initiatives at the National Retail Federation. A well-respected retail thought leader, Davis has more than 15 years of experience in strategic communications, research, talent acquisition and development, and organizational change management.

Industry Standard w/ Barry Katz
Nicky Hilton/Rebecca Minkoff/Ellen Davis: NRF 2018 from NYC (Part 1 of 2)

Industry Standard w/ Barry Katz

Play Episode Listen Later Jan 30, 2019 52:11


NICKY HILTON ROTHSCHILD is an American businesswoman, socialite, model and fashion designer. She is a member of the Hilton family by birth, and a member of the Rothschild family through her marriage to James Rothschild. In 2004, Hilton launched her own fashion line and she has also designed jewellery, handbags and other accessories over the years.REBECCA MINKOFF is an industry leader who is the creator and owner of a global brand with a wide range of apparel, handbags, footwear, jewelry and accessories (including tech) as well as men’s accessories under the label Uri Minkoff.ELLEN DAVIS is the president of the NRF Foundation and senior vice president of research and strategic initiatives at the National Retail Federation. A well-respected retail thought leader, Davis has more than 15 years of experience in strategic communications, research, talent acquisition and development, and organizational change management.

Through the Noise
410 Ellen Davis, President of the NRF Foundation

Through the Noise

Play Episode Listen Later Jan 9, 2019 43:21


Ellen Davis is president of the NRF Foundation and senior vice president at the National Retail Federation with more than 15 years of experience in strategic communications, research, talent acquisition and development, and organizational change management. Since taking the helm of the Foundation in 2012, Davis and her team have changed the perceptions of retail among thousands of university students, awarded over $1 million in scholarships, created relationships with talent executives at over 50 major retail brands, and launched RISE Up, a training and credentialing program to help people secure jobs in retail and advance into meaningful careers. The NRF Foundation shapes retail’s future by building awareness of the industry through statistics and stories; developing talent through education, experiences and scholarships; and fostering career growth among people who work in retail.

WORKFORCEPODS
E38: Workforce Today- The Changing Retail Landscape: Major Shift or Natural Selection?

WORKFORCEPODS

Play Episode Listen Later Jan 2, 2019 26:07


From Workforce Today Podcast: For all the stories about closing big box stores and failing malls, there are just as many retailers opening or re-inventing themselves in response to a more educated and intentional customer base, says National Retail Federation VP Ellen Davis on this episode of Workforce Today. Davis, who also heads the non-profit NRF Foundation, talks about how data helps retailers adapt to buyers’ shifting habits and make investment decisions, and that behind the register is just one of the 28 million jobs that make up the retail industry.

Workforce Central
E64: How The Retail Industry Supports Job Growth and Economic Development

Workforce Central

Play Episode Listen Later Aug 7, 2018 23:50


Ellen Davis, President of the NRF Foundation and Senior Vice President of research and strategic initiatives at the National Retail Federation, joins the program to discuss the facts and misconceptions about the retail industry in the U.S., the impact that retail has on other industries, and what workforce boards need to know about retail.

Retail Gets Real
#33 How job-ready candidates give retailers a head start

Retail Gets Real

Play Episode Listen Later Dec 18, 2017 17:20


The Chicago Cook Workforce Partnership helps connect retailers with qualified talent. CEO Karin Norington-Reaves discusses how workforce development initiatives help job-seekers, retailers and the entire retail industry, and chats about the importance of initiatives like the NRF Foundation’s RISE Up program.

Workforce Today
E10: The Changing Retail Landscape: Major Shift or Natural Selection?

Workforce Today

Play Episode Listen Later Jul 18, 2017 26:07


For all the stories about closing big box stores and failing malls, there are just as many retailers opening or re-inventing themselves in response to a more educated and intentional customer base, says National Retail Federation VP Ellen Davis on this episode of Workforce Today. Davis, who also heads the non-profit NRF Foundation, talks about how data helps retailers adapt to buyers’ shifting habits and make investment decisions, and that behind the register is just one of the 28 million jobs that make up the retail industry.

Retail Gets Real
#6 Retail’s evolution requires a focus on talent development

Retail Gets Real

Play Episode Listen Later Jun 12, 2017 18:53


Shopping is changing, and that means the way retailers do business is changing, too. On this week’s episode, NRF co-hosts Bill Thorne and Jessica Hibbard talk with former Macy’s CMO Martine Reardon and NRF’s Ellen Davis about the evolution of the industry. To successfully compete and offer experiences that delight consumers, retailers are placing an emphasis on recruitment and talent development. The NRF Foundation is helping job seekers connect with these retail career opportunities with an education and credentialing program called RISE Up.