Podcasts about obsolete

Are you trapped handling guest management; spending hours coordinating schedules, pitching, and editing endless long-form conversations every week? Defaulting to a weekly interview format is the quickest way to hit severe podcasting burnout. While everyone insists that interviewing guests is the only way to build a show, managing the administrative backend and tech glitches often dilutes your own authority and pulls you away from high-level client work. In this episode of Podcasting Unlocked, I challenge the standard weekly interview trap and break down three high-impact alternative podcast styles that streamline your production time while delivering powerful business results. This week, episode 297 of Podcasting Unlocked is about exploring alternative structures for your podcast outside of the weekly interview format! In this episode of Podcasting Unlocked, I'm sharing the importance of finding a podcasting style that works for you and actionable steps you can take right now to reclaim your time and combat burnout. I also chat about the following: Break Free from Administrative Fatigue: Understand the hidden costs of guest-heavy shows, including scheduling logistics, pitch management, and complex multi-track audio editing.Launch a Seasonal Limited Series: Discover how structuring your show into distinct seasons allows you to batch record months of content in a few days, giving you permission to step away from production to focus on client work.Master Solo Strategy Sessions: Learn why short, 10-to-15-minute bite-sized episodes centering your proprietary frameworks build fast audience trust, drive SEO traffic, and generate targeted B2B leads.Curate Strategic Compilations: Explore how grouping existing clips from your backlog into themed roundup episodes extends your content's lifespan with minimal transition recording.Pivot Formats Without Losing Listeners: Master a smooth, transparent transition plan that communicates format changes to your audience as an upgraded, high-value experience.Look at your recording calendar for next month. Swap out just one scheduled guest recording for a short, 10-minute solo strategy session that directly answers the number one question your prospective clients ask you. Test the waters and see how your audience responds! Be sure to tune in to all the episodes to receive tons of practical tips on turning your podcast listeners into leads and to hear even more about the points outlined above. Thank you for listening! If you enjoyed this episode, take a screenshot of the episode to post in your stories and tag me! And don't forget to follow, rate and review the podcast and tell me your key takeaways!Learn more about Podcasting Unlocked at https://galatimedia.com/podcasting-unlocked/ CONNECT WITH ALESIA GALATI:InstagramLinkedInWork with Galati Media! Work with Alesia 1:1Proud member of the Feminist Podcasters Collective.

How do you stop being the bottleneck in your business? For many founders and managers, the problem starts with something that feels responsible: stepping in, fixing mistakes, answering every question, and approving every important decision.In this episode of It's The Bottom Line that Matters, Jennifer R. Glass and Patricia Reszetylo examine how owner dependence develops and why constantly rescuing employees can train a team to stop thinking for themselves. Delegating tasks does little good when every meaningful judgment still comes back to the owner.The conversation explores reverse delegation, decision authority, financial guardrails, and the difference between teaching someone to complete a task and training them to think through a problem. Jennifer introduces a simple 30-day cruise scenario for identifying the part of a business most likely to break when the owner disappears.Patricia connects the discussion to business systems and transferability. When relationships, processes, and institutional knowledge live primarily in the owner's head or phone, the business may be far less transferable than the owner believes.The episode also lays out a seven-day hands-off experiment: choose one recurring decision, establish clear guardrails, give a team member authority to make the final call, step back, and audit the results after one week.For founders, entrepreneurs, and managers trying to build a business that can operate without constant intervention, this episode offers a practical look at leadership bottlenecks, delegation, team decision-making, and the systems required to step out of the middle.Check out our "Indispensable Scorecard" that we referenced in the episode and see how you can help your business by letting yourself become obsolete!Speaker Bios:Jennifer R. Glass:Jennifer R. Glass brings a practical business-growth and leadership perspective to conversations about decision-making, operational friction, and the systems that keep businesses moving. In this episode, she examines how owners accidentally train teams to stop thinking and offers practical ways to transfer decision authority without removing accountability.Patricia Reszetylo:Patricia Reszetylo focuses on profitability, marketing, business systems, and operational discipline. In this episode, she connects owner dependence to training, business transferability, and the need to build processes that a reasonably qualified person can understand and operate.Keywords/Tags: It's The Bottom Line that Matters, Jennifer R. Glass, Patricia Reszetylo, business owner bottleneck, delegation, decision making, employee empowerment, leadership, business systems, owner dependence, reverse delegation, business transferability, business value, founder bottleneck, management, team training, decision authority, operational systems, business growth, scalable business, business leadership, business ownership, seven day hands off experiment, 30 day cruise test, process ownership, organizational leadership, business operations, founder dependence

AHRC Classes are enrolling now: https://www.acidhorizonpodcast.com/ahrc-coursesCan a theory be so complete, so magistral, that it is dead on arrival?That's the charge Baudrillard levels at Foucault in 'Forget Foucault', the 1977 book review that got him blacklisted from French theory and earned him the title "shame of the profession" from Deleuze. Cooper Cherry of Machinic Unconscious Happy Hour joins us to work through reversibility, seduction, the potlatch, and what Baudrillard thinks theory should actually be doing. We get into power, seduction, enucleation, courtly love, yearning versus craving, and Baudrillard's theory of fascism.Listen to Machinic Unconscious Happy Hour: https://www.patreon.com/c/muhh/hometwitter: @unconscioushhSupport the showSupport the podcast:AHRCCurrent classes at Acid Horizon Research Commons (AHRC): acidhorizonresearchcommons.comAHRC Course Archive: https://www.acidhorizonpodcast.com/ahrc-course-archivesSubmit your course proposal: acidhorizonresearchcommons@gmail.comMore LinksWebsite: https://www.acidhorizonpodcast.com/Linktree: https://linktr.ee/acidhorizonAcid Horizon on Patreon: https://www.patreon.com/acidhorizonpodcastBoycott Watkins Media: https://xenogothic.com/2025/03/17/boycott-watkins-statement/Subscribe to us on your favorite podcast: https://pod.link/1512615438Merch: http://www.crit-drip.comSubscribe to us on your favorite podcast platform: https://pod.link/1512615438LEPHT HAND: https://www.patreon.com/LEPHTHANDHappy Hour at Hippel's (Adam's blog): https://happyhourathippels.wordpress.com​Split Infinities (Craig's Substack): https://splitinfinities.substack.com/​Music: https://sereptie.bandcamp.com/ and https://thecominginsurrection.bandcamp.com/

Business news rarely gets examined through the lens of category design, but when it does, the insights are striking. From charitable investing to the economic impact of the World Cup and the marketing brilliance of Black Rifle Coffee Company, a new way of thinking about business is emerging. At the center of one of the most compelling stories is Micron, a company that just made the largest corporate commitment of its kind to the Invest America program, seeding up to one million children’s investment accounts with $250 million. This is just one of the topics that Pirates Christopher Lochhead, Eddie Yoon and Bri Clark discuss on this episode of Pirate Street Journal. Each week, the Category Pirates pick three headlines worth paying attention to and break down the category underneath. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go.   Micron and the Birth of Charitable Investing For over a century, philanthropy followed a predictable pattern. A billionaire writes a check, a foundation cuts a grant, and the money gets spent. Micron’s $250 million commitment to Invest America accounts breaks that pattern entirely. Instead of routing funds through a nonprofit or NGO, Micron is directly seeding investment accounts for up to one million children, turning them into shareholders in the S&P 500 from a very young age. What makes this genuinely different is the alignment of incentives. When Micron contributes stock into these accounts, every child who benefits now has a reason to care about Micron’s success. Both the company and the child are pulling in the same direction, which creates a virtuous cycle that traditional charitable giving has never been able to produce. This is charitable investing, and it is an entirely new category. The long-term implications are profound. If those dollars sit in an index fund and compound over 18 years at the S&P 500’s historical average of approximately 10% per year, the financial transformation for underprivileged communities could be generational. Micron is not handing out fish. It is teaching an entire generation how to fish.   Why the Old Model of Charitable Giving Is Broken Charitable giving, as a category, has deep structural problems that most people do not discuss openly. As organizations grow, they often become more focused on their own survival than on delivering value to the people they intend to help. Administrative overhead, bureaucratic inefficiency, and misaligned incentives mean that only a fraction of donated dollars actually reach those who need them most. The peer-to-peer structure of Invest America accounts eliminates that problem entirely. There is no NGO taking a cut along the way. Contributions go directly into governed investment accounts with clear rules about how and when the funds can be accessed. This direct model, made possible by the internet, is a harbinger of what charitable investing can look like at scale. Beyond efficiency, the greatest flaw in traditional charitable giving is that it creates dependency rather than capability. Micron’s approach forces financial literacy by making children stakeholders in the market itself. The account becomes a lived lesson in compounding, patience, and long-term thinking, skills that are rarely taught in schools, colleges, or even households.   What Micron’s Move Tells Us About the Future of Corporate Philanthropy Micron did not stumble into this decision. As a category king in the memory chip space, Micron understands that the most durable competitive advantages are built on ecosystem relationships, not just product performance. By seeding one million children’s investment accounts, Micron is building a generation of stakeholders who are emotionally and financially connected to the company’s future. This is a model that other major corporations are likely to follow. When the incentives are aligned this clearly, and when the marketing and goodwill benefits are this visible, it becomes increasingly difficult for other companies to justify staying on the sidelines. The prediction is straightforward: the category of charitable investing will grow steadily as the limitations of traditional charitable giving become harder to ignore. The Invest America program, championed by Brad Gerstner and now powered by commitments from Micron and others like SpaceX president Gwynne Shotwell, is showing the country what it looks like when capital is deployed with purpose and precision. Micron’s $250 million is not just a donation. It is a category-defining move that could reshape the entire landscape of corporate philanthropy for decades to come. To hear about the other topics in this week's The Pirate Street Journal, download and listen to this episode. You can also read more Pirate Street Journal entries in the Category Pirates newsletter.   We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, X (formerly Twitter), LinkedIn, and subscribe on Apple Podcast / Spotify!

The following article of the Professional Services industry is: “The FOBO Hurdle: Fear of Becoming Obsolete in the AI Age” by Alejandro Paz, Managing Partner Mexico & Andean, NUMAN. (AA1428)

Howard Tullman, American entrepreneur, venture capitalist, educator, writer, lecturer, and art collector, joins Lisa Dent to discuss his latest article.

07-14-2026 Benjamin Barnes Learn more about the interview and get additional links here: https://usadailytimes.com/2026/07/14/you-are-not-obsolete-build-creative-income-beyond-ai-loss/ Subscribe to the best of our content here: https://priceofbusiness.substack.com/ Subscribe to our YouTube channel here: https://www.youtube.com/channel/UCywgbHv7dpiBG2Qswr_ceEQ

David Pelusio is based in Rochester NY where he specializes in converting abandoned department stores and shopping centers into drive-through, climate controlled storage. On today's show we are talking about the formula for these types of redevelopment projects. To connect with David, email him directly at davidrlc@rlcone.com.---------------**Real Estate Espresso Podcast:** Spotify: [The Real Estate Espresso Podcast](https://open.spotify.com/show/3GvtwRmTq4r3es8cbw8jW0?si=c75ea506a6694ef1)   iTunes: [The Real Estate Espresso Podcast](https://podcasts.apple.com/ca/podcast/the-real-estate-espresso-podcast/id1340482613)   Website: [www.victorjm.com](http://www.victorjm.com)   LinkedIn: [Victor Menasce](http://www.linkedin.com/in/vmenasce)   YouTube: [The Real Estate Espresso Podcast](http://www.youtube.com/@victorjmenasce6734)   Facebook: [www.facebook.com/realestateespresso](http://www.facebook.com/realestateespresso)   Email: [podcast@victorjm.com](mailto:podcast@victorjm.com)  **Y Street Capital:** Website: [www.ystreetcapital.com](http://www.ystreetcapital.com)   Facebook: [www.facebook.com/YStreetCapital](https://www.facebook.com/YStreetCapital)   Instagram: [@ystreetcapital](http://www.instagram.com/ystreetcapital)  

Six months in, Amanda Moran, is rebuilding customer success from scratch.She spent eight years at LinkedIn mastering the old playbook: rules, workflows, perfectly timed emails. Now she's VP of Digital Customer Success at Darktrace, a cybersecurity company betting its future on securing AI itself.But she's stuck on the question keeping every CS leader up at night. Autonomous agents aren't here. You can feel them coming. So what do you build right now, without wasting months on work the agents will replace?Josh Schachter pushes into the hard parts: the data nobody connects, and why the next cybersecurity battle is the AI you're about to deploy.This one's for anyone building toward a future that hasn't arrived.---Want the playbook, not just the conversation? Subscribe for deep-dive, actionable breakdowns from every episode at unchurned.substack.com.---What you'll learn- Why rules-based outreach is on its way out, and what comes next- How to build CS today without locking in throwaway automation- The pooled support model behind 5 people serving 10,000 customers- Why agentic AI is cybersecurity's next frontier- The hidden signals in community and learning data- What CS leaders are all quietly trying to figure out--- Timestamps0:00 - Preview & Introduction1:42 - Meet Amanda Moran & Overview of Darktrace3:00 - Transitioning from LinkedIn to cybersecurity4:03 - Building AI-driven email engagement6:50 - The Digital CS org at Darktrace 9:20 - The pooled model11:39 - Renewals at Darktrace12:45 - Securing AI itself: the July launch14:17 - Internal AI enablement15:17 - Building CS before the agents take over17:50 - The data problem20:10 - The in-between phase nobody has cracked---Josh is writing a book on building customer relationships. Follow his journey and insights at www.joshschachter.com---Where to Find the GuestAmanda Moran: https://www.linkedin.com/in/amandammoran/---Where to Find Josh:LinkedIn: https://www.linkedin.com/in/jschachter/Unchurned Substack: https://unchurned.substack.com/

On this episode, Mortified begins a new unit on spy media with the classic 1974 novel (and it's 2011 adaptation), Tinker, Tailor, Soldier Spy! We discuss the difficulty of grappling with dense texts, the limitations of the podcast as critical media project, and approve of the book's handling of messy bisexuals.    Links: A Bounty of Books Summary Smiley Recounts his Meeting with Karla Studio Ghibli: Architecture in Animation --- Our theme song is "Obsolete" by Keshco, from the album "Filmmaker's Reference Kit Volume 2." Our other projects: Aaron's TTRPG Reviews aavoigt.com Leyla's itchio

Katie Bullard helped take DiscoverOrg from $30 million to $300 million in revenue, then served as president of A Cloud Guru and Red Canary through exits to Pluralsight and Zscaler. She joins AJ Bruno and Asad Zaman to break down what actually changes for operators in an AI-first world. From why "AI native" is not a growth strategy, to how to align the CRO, CFO, and product team around a single growth plan. Topics include building for customer value before chasing AI ARR, the move from seat-based to consumption pricing, and why 70% of the old playbook for hiring a great executive is suddenly out of date. Also: a reality check on AI accuracy across multi-step work. Plus, a Bulls and Bears debate on whether $200 a week is the real ceiling on AI's value. Key Takeaways: - AI has to earn its keep in customer value, not exist for its own sake. As Katie put it: "Too many companies, I would say, are focusing on the technology … and not on the customer value." Her fix is to ground every AI investment in the ROI it drives for a customer before worrying about the AI ARR label investors keep asking about. - The profile of a great executive is being rewritten in real time. Katie's warning for anyone with a strong track record: "the classic operator of a $100 million business actually will not be particularly successful in a $100 million business today that is redefining itself." She estimates 70% of the pattern-matching investors and recruiters used to hire CROs, CFOs, and CEOs is now out the window, replaced by a hunt for learning velocity over past wins. - AI's success with code does not automatically transfer to the rest of the org. Asad Zaman, CEO at STA, ran the math: "if you take the best model … against any one step … it has 95% accuracy … if you do a 20-step process … that same model achieves 37% accuracy." His point is that stacking agents to cover that compounding error only works when you spend enough compute to make the task uneconomical. - The AI-native shift is already changing how companies hire and build. AJ Bruno, CEO at QuotaPath, said flatly that "Our engineers aren't writing code at all," noting roughly 90% of the company's code now comes from either Cursor or Claude, and framed AI-enabled services at above 70% margin as QuotaPath's real growth engine for 2027. Connect with the Hosts & Guests: Host: AJ Bruno, CEO at QuotaPath - https://www.linkedin.com/in/ajbruno3/ Host: Asad Zaman, CEO at STA - https://www.linkedin.com/in/azaman1/ Guest: Katie Bullard, Board Member & Strategic Advisor - https://www.linkedin.com/in/katiebullard/ Topline is more than a YouTube Channel: Subscribe to Topline Newsletter: https://toplinemedia.substack.com/ Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech: https://www.joinpavilion.com/topline-podcast Join the free Topline Slack channel to connect with 600+ revenue leaders to keep the conversation going beyond the podcast: https://www.joinpavilion.com/topline-slack Chapters:  00:00 Introducing Katie Bullard 05:24 The $30M to $300M Playbook 09:58 Operating In The Age Of AI 15:54 Aligning The CRO And CFO 23:26 AI Native Is Not A Strategy 25:35 Value First, Then Pricing 26:51 The AI ARR Valuation Puzzle 41:11 Inside The Red Canary Exit 45:35 Betting On AI-Enabled Services 49:15 Rewriting The Hiring Profile 52:51 The Executive Hiring Reset 58:24 The AI Accuracy Reality Check 1:01:16 Why Humans Still Hold The Pen 1:04:53 Bulls and Bears

TOPICS: By demanding that artists have established careers before signing them, are labels making themselves obsolete? Ryan answers a listener question about copyright registration; our guest this week is singer-songwriter Ammar Farooki. Ammar's new album“Twelve” is available now!Rate/review/subscribe to the Break the Business Podcast on iTunes, SoundCloud, Stitcher, and Google Play. Follow Ryan @ryankair and the Break the Business Podcast @thebtbpodcast. Like Break the Business on Facebook and tell a friend about the show. Visit www.ryankairalla.com to find out more about Ryan's entertainment, education, and business projects.” Hosted on Acast. See acast.com/privacy for more information.

Send us Fan MailIn this show, the boys tackle a couple of subjects...Firstly, they discuss whether planned obsolescence, which is sometimes built into products and parts, an immoral practice and these should be harsh sentences for those companies practicing thisSecondly, they discuss whether the USA tipping culture is the correct way for having service. Is the tipping culture correct, especially for staff who are paid poorly but make their salary solely from tips? Or does tipping give an opportunity to people who wouldn't otherwise have a job? Or does it leave staff wages entirely funded by customers, so in essence the employer is getting almost free labour?Links used during the show-https://youtube.com/shorts/lhEjkYAGQtE-https://www.youtube.com/channel/UCl2mFZoRqjw_ELax4Yisf6wTune in to the discussion, and please share your feedback with us.Although we greatly prefer effusive praise

The problem most small businesses have: they rely on outdated, static email lists. The solution: Stop hoarding names and start tracking visitor intent.

In This Hour:-- For the second time in a week the U.S. Supreme Court crushed a gun control law.  This time it was Hawaii's ban on concealed carry almost everywhere in the state, but it goes much father than that.  Kostas Moros, of the Second Amendment Foundation, reveals what others may not understand about this important move to restore constitutional rights. --  Why take a 100-year old rifle to Africa for a hunting trip?  Because it's fun!--  Tom takes a 15-year old boy shooting, and they ran through several pistols and rifles. Gun Talk 06.28.26 Hour 1Become a supporter of this podcast: https://www.spreaker.com/podcast/gun-talk--6185159/support.

Abioduni Martin Says Your Degree Is Obsolete — Here Is What He Recommends Instead Abioduni Martin is the founder of DEWLLC, Do Everything Wonderfully, a multi-divisional trades company operating incommercial solar installation, signage, and workforce development out ofAtlanta, Georgia. He is one of only three individuals in Georgia with acertified solar installation credential and the only employer in the stateactively sponsoring apprentices through a Department of Labor approved program.Grambling State University family. Bay Area raised. Built different. 

Introduction Most carriers are still running underwriting on policy admin systems built three decades ago — stitched together through a hundred acquisitions and never designed to work with AI. Federato is betting the only way to fix that is to replace it entirely. William Steenbergen is the co-founder and CTO of Federato, the first AI-native platform built to cover the full commercial insurance policy lifecycle. He started in reinforcement learning research before spending five months in a cabin in Idaho interviewing underwriters until he understood the problem well enough to build a solution. Federato has since raised $100 million from Goldman Sachs and is now live across commercial lines from SMB to large enterprise. In this conversation, Josh Hollander and Steenbergen dig into why bolting AI onto legacy systems keeps failing, what the underwriting workflow looks like inside an AI-native platform, and why Federato has started turning away customers who aren't ready to make the full switch. Guest Bio William Steenbergen is the Co-Founder and CTO of Federato, an AI-native platform covering the full commercial policy lifecycle — from email submission through rating, quoting, binding, issuance, endorsements, and renewal. He conducted reinforcement learning research at Stanford before co-founding Federato in 2020, spending over a thousand hours interviewing underwriters before writing a line of code. Federato raised $100 million from Goldman Sachs in 2024. Key Topics Why legacy systems can't run AI agents — Old core policy admin systems have been stitched together through 100+ acquisitions. The data and tools don't live in a standardized way, making it nearly impossible for AI agents to access the context they need to act — not just summarize. The three things an AI agent needs — An LLM, context (submission data, product definitions, claims history, forms), and tools it can interact with to take real action. Most incumbents can't provide all three in an AI-native way. What underwriting looks like now — Ten minutes after an email submission arrives, the underwriter logs in to find it already quoted. They review the AI agent's reasoning, citations, and assumptions, then approve, adjust, or ask follow-up questions in plain text — structurally identical to reviewing a referral. 95% accuracy vs. a room full of humans — Federato ran a study comparing AI agent outputs to human underwriter decisions on the same policies. The agent matched humans 95% of the time and showed less variance than ten humans working the same policy independently. Turning away the wrong customers — Federato now declines prospects who want to use the platform as a workbench on top of a legacy policy admin system. The only configuration that works is replacing the policy admin system entirely. AI regulation and accountability — Underwriters still review and approve every AI-generated quote. The AI runs deterministic tools — the rater, the filed forms — it can only make mistakes on the inputs it sends, not the outputs those tools generate. Notable Quotes "We're not trying to tack on AI onto an existing process. We're re-envisioning what a good insurance and underwriting process actually looks like." "When an AI agent interacts with the rater, it doesn't make up the premium. It still runs a deterministic rater. The tool is deterministic." "If you're not subscribed to doing a full policy lifecycle in Federato and actually replacing your policy admin system, you're probably not the right customer for us." Resources Guest: Federato: https://www.federato.ai William Steenbergen on LinkedIn: (verify and add URL) Host & Organization: Joshua R. Hollander on LinkedIn: https://www.linkedin.com/in/joshuarhollander/ Horton International (USA): https://www.horton-usa.com/ Insurtech Leadership Podcast: https://www.linkedin.com/showcase/insurtech-leadership-show Subscribe & Review If you enjoyed this episode, subscribe on your favorite platform and leave a review. The Insurtech Leadership Podcast is available on YouTube, Apple Podcasts, and Spotify.

In an era of evolving AI-driven cyberattacks, traditional compliance programs are falling dangerously behind. Static controls create a false sense of security while attackers leverage AI to move faster, exploit vulnerabilities, and bypass defenses. On this week's Compliance Unfiltered, Todd Coshow and compliance expert Adam Goslin explore how AI is reshaping threats, why checkbox compliance is obsolete, and how organizations must shift to continuous, real-time assurance to stay resilient, protect data, and keep pace with modern adversaries.Episode Transcript:Today, we're going to talk about the nefarious. That's right, the artificially nefarious. In fact, AI-powered attacks. Is your compliance program already obsolete?But before we do so, Adam, as always, we want to say a special thank you to listeners of this podcast. Tell your compliance friends, if they're not listening to us already, let them know that it's something that you enjoy doing, and they might as well.Also, if you have any questions, topics, or general compliments you want to send our way, please do so at ComplianceUnfiltered@TotalComplianceTracking.com.As I mentioned, Adam, AI-powered attacks are something that's on everybody's mind these days. I guess the question is: if AI is fundamentally changing how attacks are executed—faster, smarter, more adaptive—are most compliance programs already outdated?Adam Goslin:In a lot of cases, yeah. It's not because of some type of poor design, but a lot of the programs that exist now were founded in advance of the advent of AI, built in a different time, if you will.A lot of the compliance programs have certain assumptions baked in: stability, known systems, predictive behavior, human-driven threats. AI is really putting a gaping hole in that assumption, if you will.You've got attacks these days that can adapt midstream. They can mimic a legitimate user and scale with a speed that wasn't possible before.Compliance is still, in many cases, measuring control effectiveness and measuring controls being in place at fixed points in time. It isn't necessarily that the compliance is wrong, but it's operating on a timeline that's not matching up to today's newfangled AI-world reality.Todd Coshow:Fair enough. Where do you see the biggest disconnect today between what compliance frameworks validate and what's actually happening inside an environment?Adam Goslin:One of the biggest gaps is between existence and effectiveness.Frameworks are good at confirming controls exist. There is a policy. Here it is. There's a process, and there's evidence. But they're not consistently validating that the control is working under real-world conditions, and quite frankly, the real world is changing under our feet, if you will, especially when it comes to these AI-driven attacks.You've got organizations that hold up their piece of paper and say, “Hey, big green checkbox, we're compliant.” But the controls, in some cases, are bypassed shortly after the validation that, at that point in time, they were working.In many cases, the controls aren't getting tested against how attack patterns are really behaving in the real world these days.Todd Coshow:You've talked about organizations having a false sense of their own state of compliance. How does AI make that problem even worse?Adam Goslin:AI accelerates the drift and buries it, if you will.Controls have a tendency to degrade over time. Access reviews get stale. Monitoring gets noisy and ignored. That type of stuff was already happening. But AI allows for the exploit of those gaps faster than many organizations are set up to detect them.Now you're sitting here with a situation where, on the one side, I'm technically compliant because of my last audit. But operationally, I'm not compliant because the environment has modified or changed, and the attackers are jumping on those gaps immediately.

Relebogile Mabotja asks 702 landers, With the world of work evolving with tech and Al, is the role of HR in companies becoming obsolete or more relevant based on your experience?, with 702 landers sharing their thoughts. 702 Afternoons with Relebogile Mabotja is broadcast live on Johannesburg based talk radio station 702 every weekday afternoon. Relebogile brings a lighter touch to some of the issues of the day as well as a mix of lifestyle topics and a peak into the worlds of entertainment and leisure. Thank you for listening to a 702 Afternoons with Relebogile Mabotja podcast. Listen live on Primedia+ weekdays from 13:00 to 15:00 (SA Time) to Afternoons with Relebogile Mabotja broadcast on 702 https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/2qKsEfu or find all the catch-up podcasts here https://buff.ly/DTykncj Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

Most business owners are still using AI as a smarter search engine, but what happens when AI starts acting like a real employee? In this episode, Clay Speakman returns to the Title Agents Podcast to break down the rapid rise of AI agents, how they're already managing workflows, customer support, lead generation, and CRM tasks, and why the businesses that learn to work alongside agents today will have a massive advantage tomorrow. If you're wondering whether AI is hype, a threat, or the biggest opportunity of your career, this conversation will challenge how you think about the future of work.   What you'll learn from this episode Main difference between ChatGPT-style AI and true AI agents  Why every successful company may soon have AI employees The foundation every business must build before deploying AI agents  Where humans still outperform AI The hidden danger of AI productivity    Resources mentioned in this episode  RocketHub.AI Health Rocket  AI Rocket  Claude  ChatGPT Google Gemini    About Clay Speakman Clay Speakman is an entrepreneur, advisor, and expert on the behaviors and needs of ultra-high-net-worth individuals and families. Throughout his career, he has worked with some of the world's most prestigious organizations serving affluent clients, including as founder of Report Club and former CEO and President of TIGER 21's Access Concierge & Connectivity division. Today, he is the founder of RocketHub.AI, where he leverages artificial intelligence to help individuals and organizations make better decisions, improve performance, and unlock new growth opportunities. Combining his expertise in human behavior, innovation, and emerging technologies, Clay is passionate about helping people thrive through smarter systems, healthier living, and future-focused solutions.    Connect with Clay Website: RocketHub.AI | Health Rocket  LinkedIn: Clay Speakman    Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.  

Bryan Armour, Morningstar's director of ETF and passive strategies research for North America, and Dan Sotiroff, Morningstar's associate director of US passive strategies research, explain why ETFs and collective investment trusts or CITs are challenging mutual funds. How Active ETFs Are Reshaping Fund Fees   On this episode: 00:00:00 Welcome  00:01:30 How ETFs and mutual funds are alike and different 00:03:34 What investors prefer now  00:06:10 Cases when owning a mutual fund instead of an ETF could be beneficial  00:09:58 Are ETFs still synonymous with passive investing? 00:12:33 Notable names behind the active ETF launches 00:14:58 Are mutual funds an endangered species?   Watch more from Morningstar: Brace Your Portfolio for Mega-IPOs The Portfolio That Has Been Beating the Classic 60/40, and Why It Matters for You The Best Opportunities for Fund Investors Today   Follow Morningstar on social:  Facebook https://www.facebook.com/MorningstarInc/  X https://x.com/MorningstarInc  Instagram https://www.instagram.com/morningstarinc/?hl=en  LinkedIn https://www.linkedin.com/company/morningstar/posts/?feedView=all  Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This week, Aaron and Leyla indulge in the glorious tradition of watching advertisements for video games and going, "Ooh!" "Aah!" or "Neat, but not for me." We did not poison ourselves with Mountain Dew or hot wings this time, but if you have suggestions for future physical trials you can e-mail us at mortifiedpod@gmail.com. Aaron's Picks:  Vampire: the Masquerade — ETERNAL WHISPERS (Flyos)  Trailer: https://youtu.be/1_zshBWxK_4?is=g23Be0eZJP9WvmYS  Into the Wind (Bloom & Gloom Games) Trailer: https://youtu.be/jyc4YVKN1N8?is=JqeFyvMaAZMulkoB  Ace Combat 8: Wings of Theve (Bandai Namco Aces Inc.) Trailer: https://youtu.be/c2bgoQhlzqE?is=qEuD7vVQkle-eVjb  Ithaca (The Pixel Hunt) Trailer: https://store.steampowered.com/app/2156800/Ithaca/  About Fishing (The Water Museum) Trailer: https://youtu.be/V8R31HBvlVE?is=MsmYmESBwtYu3kUo  Demo: https://store.steampowered.com/app/3856530/About_Fishing/  Leyla's Picks:  Stamperor! The Jester's Decree (Moon Mind Studio) Trailer: https://youtu.be/vAUxi8SsD1k?is=_PqIlIPZgNZYx-i-  Demo: https://store.steampowered.com/app/4565800/Stamperor_The_Jesters_Decree__Demo/  Heaven Crawler (Carbon Machina) Trailer: https://youtu.be/PwrLEdxfQ_M?is=j4ZCxTYRwZz-Q-hm  Kickstarter: https://www.kickstarter.com/projects/carbonmachina/heaven-crawler-immersive-exploration-based-dungeon-crawler  Inkblood (Hey Bird!)  https://youtu.be/B8WqkR4ZU3Y?is=hJMeLxg1-OWwuY7r  Resident Evil Veronica (CAPCOM) https://youtu.be/uxUMXniTfjM?is=gHx56R_qcwOj9JZ8  Back in Time (Omnaya Studios) https://www.youtube.com/watch?v=UPMByUOj-tM  Also mentioned:  Ace Combat 4 (Namco) Playthrough: https://www.youtube.com/watch?v=kHXod3-C6A4  Ico (Sony Computer Entertainment) Trailer: https://www.youtube.com/watch?v=dB-RvnO2eKQ  Job Fit for A Devil (Baba Yaga Games) Trailer: https://youtu.be/dnGh0AvkcUU?si=piWRemSJTRky4-rQ  Kingdom Hearts 4 (Square Enix) Trailer: https://www.youtube.com/watch?v=nZjagzpvHXU  Resident Evil 5 Trailer: https://www.youtube.com/watch?v=EUI48f4iWPc  Chis Redfield Punches Boulder: https://youtu.be/4xuXkVzBdJQ?si=AXXswyBqoDf2-WAi  Resident Evil 7: biohazard Trailer: https://www.youtube.com/watch?v=RgYqQsbKn6w  Playthrough: https://www.youtube.com/watch?v=A_DCxuSH0d0&list=PLqfNLQec1ZRneIDzBbFfBGl-5LQ7eLOB- --- Our theme song is "Obsolete" by Keshco, from the album "Filmmaker's Reference Kit Volume 2." Our other projects: Aaron's TTRPG Reviews aavoigt.com

Spoiler alert: this week we're analyzing the Twilight Zone episode “The Obsolete Man.” Romney Wordsworth enters a cold, dark courtroom What are the charges? One count of professing to the vocation of a librarian, and the more serious charge of being obsolete–no longer useful to the State. You see, if you can no longer be of service to the State, you can no longer be of service to anyone. But, despite the thundering of the Chancellor atop his pulpit of hate, Mr. Wordsworth will hold on to his integrity and keep his head high through his sentencing. He shall be liquidated at midnight, but how it happens is a bit of a mystery. However, it will be televised for the world to see. And when the Chancellor himself shows up to bid Mr. Wordsworth adieu, things get interesting. On this episode of KOI: A Twilight Zone Show, we're going to be discussing whether or not we are heading to a place where men shall be obsolete; we'll ask why it's so disturbing for the State that Wordsworth is a librarian; and I'll reveal my moment of awe, a look into why I avoid telling my students what to think. So, grab your keys, and let's open up this door to the fifth dimension. Want to support the KOI show, get extra content, and give money to two awesome charities at the same time? Consider becoming a member in one of our tiers. 50% of every dollar, after the platforms take their fees, will go to charity: 25% to the Rod Serling Memorial Foundation and 25% to the Gary Sinise Foundation. Our goal is to preserve a way of life that Rod Serling himself would be proud of. However, even by just watching the show, subscribing, commenting, giving it a thumbs up, and sharing it with friends, you are doing your part. Thank you. You can learn more about the monetization plan for this channel from this video, which I recorded live from Serlingfest 2025: https://www.youtube.com/watch?v=efhcWe1dK-8&t=89sPatreon account: https://patreon.com/TheKeyofImaginationShow?utm_medium=unknown&utm_source=join_link&utm_campaign=creatorshare_creator&utm_content=copyLinkYouTube channel: https://www.youtube.com/@thekeyofimagination/joinWe're walking through Rod Serling's class Twilight Zone series and asking difficult questions about life. So, if you love The Twilight Zone, science fiction, or even just philosophizing about life, consider joining us on this journey. There's always room for more. Google form to rate this Twilight Zone episode: https://forms.gle/4Lhsxu1bQNRbHpLV9Patreon: https://patreon.com/TheKeyofImaginationShow?utm_medium=unknown&utm_source=join_link&utm_campaign=creatorshare_creator&utm_content=copyLinkDiscord: discord.gg/QjNY9jcyFZX Handle: x.com/keyofishowYouTube Channel: https://www.youtube.com/@thekeyofimaginationHead over to thekeyofimagination.com to learn more about me, check out my Twilight Zone trinkets and collectibles, and to to continue the conversation. Episode outline:00:00 - Introduction00:42 - Plot03:14 - Episode Details03:48 - Episode Tidbits04:51 - Question 115:16 - Question 222:18 - Question 324:51 - Episode rating25:13 - Next episode and questions25:44 - Announcements and comments26:48 - How to support the showNo show did a better job than The Twilight Zone at generating awe and wonder within its audience. It just so happens that awe is exactly what we need in these difficult, divisive times. So, join me, Joe Meyer, and let's walk through the fifth dimension with Rod Serling. Along the way, we'll discuss big questions and relate them back to our Twilight Zone episodes.Background artwork by James Seehafer: https://pixels.com/profiles/j-mark?tab=artworkOpening and Ending theme: by Jacob Williams @jakeproduces on FiverrPictures not belonging to the Twilight Zone show generally come from Pixabay and are under the free use license.#twilightzone #rodserling #scifi #zone #outerlimits #sciencefiction

GLP-1s are changing who needs a coach. AI is changing what coaches do. So what's left for fitness professionals in 5 years? Eric Malzone has interviewed 800+ people in the fitness industry and seen every wave coming before it hits. In this episode we get into what's actually changing, what's overhyped, and how to position yourself so you're still winning when the dust settles. Timestamps from today's show:  00:00 Introduction to the Future of Fitness Podcast 01:13 Surprising Insights from Recent Conversations 04:25 The Impact of GLP-1s on the Fitness Industry 08:49 Integrating Health and Fitness Services 11:40 Building Collaborative Health Ecosystems 15:00 Timeless Marketing Strategies for Gyms 19:54 The Power of Podcasting in Building Relationships 26:13 From Gym Owner to Emcee: A Journey of Growth 29:24 Transforming Anxiety into Excitement 30:46 Navigating Imposter Syndrome 32:41 Demonstrating Expertise in a Podcasting World 35:09 Leveraging AI for Business Efficiency 40:10 Sourcing Guests: The Art of Connection 44:28 The Evolution of Podcast Collective 47:05 Thought Leadership Beyond Podcasting   https://futureoffitness.co https://www.podcastcollective.io

Let's talk about Trump wasting 700 million on obsolete tech.

Amir Ouki, partner at BOI, breaks down what's actually happening inside large organizations. Why the jobs most at risk aren't the ones companies expect. Why pilots stall before they scale. And how the conversation has shifted from cost reduction to building entirely new revenue streams.Labor is splitting into more valuable and less valuable segments. Understanding which side your role sits on is no longer optional.If you're a manager, executive, or knowledge worker wondering whether your role is safe or how to stay relevant, this episode will give you a compelling blueprint for navigating AI-driven change.Amir leads BOI's Americas practice and has worked with MasterCard, Johnson & Johnson, and Coca-Cola.

Why did religion decline in America—and was it really driven by hostility toward faith? In this episode, Loren talks with sociologist Christian Smith about his book Why Religion Went Obsolete and the cultural, technological, and institutional changes that reshaped American religion over the last several decades. Smith, well known for coining the term “moralistic therapeutic deism,” argues that religion did not simply decline or get pushed out by secularism—it became culturally obsolete. The conversation explores Smith's argument that the early 1990s marked a major cultural turning point, driven by technological shifts, generational change, and evolving social expectations. Rather than abandoning spirituality altogether, many Americans sought meaning, identity, and transcendence elsewhere—in politics, digital communities, sports, and forms of what Smith calls “re-enchantment culture.” They also discuss the continuing influence of moralistic therapeutic deism, the role of scandal and self-inflicted wounds within religious institutions, and why Christianity's challenges may be more internal and cultural than simply ideological or political. Together they explore: The lasting influence of moralistic therapeutic deism Why 1991 marked a cultural tipping point “Re-enchantment” and the rise of alternative spiritualities Religious scandal and Christianity's self-inflicted wounds Why authenticity matters for younger generations Politics, polarization, and religion's public witness What churches can learn from cultural change and loneliness Christian Smith is the William R. Kenan, Jr. Professor of Sociology Emeritus and Founding Director of the Center for the Study of Religion and Society at the University of Notre Dame. Smith is well known for his research focused on religion, adolescents and emerging adults, and social theory. Smith received his MA and PhD from Harvard University in 1990 and his BA from Gordon College in 1983. He was a Professor of Sociology at the University of North Carolina at Chapel Hill for 12 years before his move to Notre Dame. Mentioned Resources:

On this episode of Mortified, Aaron and Leyla continue their trek through TwIsTeD fairy tales with the 2012 dark fantasy film "Snow White and the Huntsman!" We enjoy a heaping serving of Charlize Theron, discuss the late 00's relationship with celebrities, and break down what makes Imagery so critical to art.  Video Hole Episode II : https://store.steampowered.com/app/2269060/VideoHole_Episode_II/ --- Our theme song is "Obsolete" by Keshco, from the album "Filmmaker's Reference Kit Volume 2." Our other projects: Aaron's TTRPG Reviews aavoigt.com

One thing that's become increasingly clear to me over the last several weeks is that some aspects of creating a matriarchal economy are a CHOICE.  And that by making these choices on the daily we can create the matriarchal economy. I know that sounds too simple, but it's not. Look, I have no doubt that exiting the matrix will absolutely involve a fight in some ways. We will have to fight to protect nature, to protect women and children from harm and exploitation.  This is where having money and other resources will matter the most.  But right now I just want to focus on the parts that are a CHOICE.  Focusing on what you can control. In this episode, I outline the 6 principles of matriarchal financial ecology with examples of how you can move money in ways that make the patriarchy OBSOLETE.  Get the transcripts and learn more on my website: www.ishavela.com/podcast   Download SOVEREIGN WEALTH, my complete matriarchal guide to build an indigenous matriarchal money system in intentional community: https://alchemy.ishavela.com/sovereign_wealth   Download ROOTED TO RISE, my step-by-step matriarchal blueprint on how to structure your business finances to support lineage level wealth: https://info.ishavela.com/rooted-to-rise   Apply to book your customized, complimentary financial strategy session: https://www.vortex-collective.com/client-intake   Apply to join my coven of financial revolutionaries on a mission to create lineage and legacy wealth: https://www.vortex-collective.com/expansion-intake   Access free content on my YouTube channel: https://www.youtube.com/@wakingup_wealthy

LISTEN and SUBSCRIBE on:Apple Podcasts: https://podcasts.apple.com/us/podcast/watchdog-on-wall-street-with-chris-markowski/id570687608 Spotify: https://open.spotify.com/show/2PtgPvJvqc2gkpGIkNMR5i WATCH and SUBSCRIBE on:https://www.youtube.com/@WatchdogOnWallstreet/featured  The Pentagon has failed its financial audit for the eighth straight year, yet Washington keeps demanding more money. This breakdown explains the waste, lobbying, and military-industrial incentives driving America's trillion-dollar defense budget — while cheap drones and hypersonic missiles are rewriting modern warfare. From the Houthis to Ukraine to Taiwan, the question is becoming impossible to ignore: are America's massive weapon systems and aircraft carriers turning into expensive relics in a new era of combat?

In this episode, Rob speaks with writer and editor Charley Burlock about the rise of AI-powered grief bots. The conversation examines the emotional complexity of using AI as a tool for mourning, the ethical risks of monetizing grief, and the ways this technology could reshape or potentially isolate the human experience of loss. Read the full article here.

In today's episode, you'll discover: 1.  That negotiation is no longer just persuasion — it's people management. 2. How AI, information overload, and constant digital distraction have fundamentally changed the way negotiation and influence work today 3. Why traditional negotiation models often fail in complex modern sales environments?" About Derrick Chevalier: Derrick Chevalier, who is a protege of negotiation pioneer Chester Karrass. Derrick spent 15 years delivering the Karrass Effective Negotiating Seminar worldwide before embarking on the journey to develop the most significant advancement in negotiation theory in decades: CNSUF®. He is the author of four books, including EVOLVE OR BE SLAUGHTERED: Negotiation For The 21st Century. Additionally, Derrick is a Harvard-certified mediator and negotiation consultant who has worked with clients worldwide across numerous industries and sectors. How to Get in Touch with Derrick Chevalier: Website:  h-c.com Email:  info@h-c.com Gift: 30-minute free consult Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

ChangeNow Chief Strategy Officer Pauline Shangett sits down for her second Bitcoin.com News interview — this time from Consensus Miami, after six years away from the U.S. market. Her sharpest call of the day: "99% of crypto plus AI projects are going to go obsolete... launching a new chain is going to be, I think, like a desperate measure rather than a necessity."We also dig into ChangeNow's evolution from a 2017 instant swap into a full B2C/B2B ecosystem — Pro accounts, private transactions for whales, limit orders, perps, prediction markets, an in-house AI assistant, and an RWA push with X-Stoxx and Ondo Finance.We cover:- Why Pauline says 99% of crypto+AI projects are going obsolete- Her "80% certainty" call that chains stop mattering by 2028 — and the exceptions (Monero, Ton)- The coming meme coin renaissance and why Base wants revenge on Solana for the pump.fun era- ChangeNow Pro hitting almost 800,000 registered users and doubling in a year- Private transactions / private send — how it works, why whales want it, and why it's not a mixer- Limit orders, perps and prediction markets across custodial + non-custodial rails- The in-house AI assistant built by a self-described "certified AI skeptic"- RWA strategy: X-Stoxx live since January, Ondo Finance partnership almost shipped- The soft-launched ChangeNow super app teased for Token2049Learn more about ChangeNOW:

This week, join Aaron and Leyla on their TwIsTeD fairy tale retrospective on Red Riding Hood (2011)! Join us for missing Twilight, feverish concern about the lack of grains in this fantasy village, and some light cucking. --- Our theme song is "Obsolete" by Keshco, from the album "Filmmaker's Reference Kit Volume 2." Our other projects: Aaron's TTRPG Reviews Aaron's "Tyranny" Playthrough aavoigt.com

David Ulevitch speaks with Col. Jeffrey Glover and Rahul Sidhu about how AI, drones, and sensor networks are reshaping public safety and what it takes to bring new technology into law enforcement at scale. As departments face staffing shortages, burnout, and rising complexity, they examine how the right tools can make officers more effective, safer, and better supported. The conversation covers how drone-as-first-responder programs are changing the speed and safety of emergency response, from high-risk warrant service to Amber Alert pursuits. Glover describes how Arizona DPS is building a full technology ecosystem around its officers, including body-worn camera analytics for burnout detection, brain scan wellness checks, and international intelligence-sharing partnerships ahead of FIFA and the Olympics. Sidhu explains how Flock Safety's layered sensor network — license plate readers, gunshot detection, and drone dispatch — is turning reactive policing into proactive, data-driven response. They also discuss what founders get wrong when building for law enforcement, why spending time on the beat matters more than any product spec, and how the next decade will fundamentally change the skills required to be a police officer in America.   Resources: Follow Col. Jeffrey Glover on LinkedIn: https://www.linkedin.com/in/jeffrey-glover-mpa-83310416/ Follow Rahul on X: https://x.com/rahul Follow David on X: https://x.com/davidu Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Career Gems for the Journey podcast, Leah C. Murphy, CEO of Career Gems for the Journey, dives into one of the biggest conversations happening in today's workplace… artificial intelligence. From fears around job security to questions about productivity and workplace expectations, Leah breaks down what professionals really need to know about AI, workplace evolution, and staying competitive in their careers. Leah shares why AI is changing the way work gets done, how expectations are shifting inside organizations, and why professionals still have time to upskill before companies fully optimize AI integration across the workplace. In this episode, Leah talks about:

In today's Cloud Wars Minute, I connect SAP, Palantir, and Ford to AI's expanding economic disruption. Highlights 00:11 — Recently, both SAP, number four on the Cloud Wars Top 10, and Palantir, number five on the Cloud Wars Top 10, have asked: Are we reaching the end of the term software or software company? 00:47 — But I think their idea is that, what we've thought of as software, what we've come to picture it to be, the image we have in our head, the mindset we have around software, is just getting blown away by what AI is capable of. 01:07 — Last week at the SAP Sapphire event, CEO Christian Klein said, “Will SAP be a software company in the future?” He asked the SAP Joule AI Assistant to answer the question, and Joule said, “SAP is going to be a business AI company.” 02:00 — Palantir CEO Alex Karp said, “You can't just lump what we're doing into the term software.” He said, “We're going to have to create a new term, because what we're doing goes beyond software,” and suggested the term AI infrastructure. 04:07 — Ford had built an enormous factory to build electric vehicle batteries, but now is considering shifting toward batteries for AI data centers, showing how AI's impact is extending beyond tech into the broader global economy. Visit Cloud Wars for more.

Essential for free expression and healthy democracy, the right to privacy and anonymity protects individuals from arbitrary interference, surveillance, and forced disclosure of identity. In this episode, we discussed how our attitude towards privacy changed in Digital Age, "costliness" of remaining private today, why Hamilton wrote in the Federalist Papers under a pseudonym, and more. Enjoy!

Dr. Adeel Shaikh Muhammad, a cybersecurity strategist and global speaker with over 16 years of experience across information security, networks, and systems. Adeel brings a practical perspective on how organizations can adapt to evolving cyber threats and the growing role of AI in cybersecurity. Adeel, with an extraordinary portfolio of 40+ industry certifications, including CISSP, CISM, CISA, CCISO, PMP, CEH, ISO 27001 Lead Implementer & Auditor, and a robust suite of advanced Cisco, Microsoft, Fortinet, Barracuda, ITIL, PRINCE2, and AI-related credentials, he is a benchmark of technical mastery and visionary execution. His academic excellence includes a Master's in Cybersecurity and a current Doctorate in Business Administration (DBA) focused on the impact of AI in Security Operations Centers (SOCs) in the Gulf region.Adeel is the author of two acclaimed books—“AI-Driven Transformation of Security Operations Center (SOC)” and “AI and Us: The Ethical Choices”—bridging the critical intersection of AI innovation and ethical leadership.Support our show by sharing your favorite episodes with a friend, subscribe, give us a rating or leave a comment on your podcast platform. This podcast is brought to you by LimaCharlie, maker of the SecOps Cloud Platform, infrastructure for SecOps where everything is built API first. Scale with confidence as your business grows. Start today for free at limacharlie.io

David Newman is a speaker, consultant, and author of four books, including Do It Speaking and Market Eminence. He's spent decades helping experts, consultants, and professional speakers build what he calls market eminence -- the combination of visibility, credibility, and brand preference that makes you the obvious choice in your field.In this conversation, David makes the case that the era of how-to content is over, that differentiation is not optional, and that most speakers are making themselves dangerously easy to replace. He also shares the three types of content that AI cannot replicate and a practical framework for becoming a category of one.What you'll take away:Why branding agencies are often the wrong first move for speakers -- and what to do insteadThe fire hose problem: why giving audiences too much content kills your follow-up businessThe mule vs magician distinction: what high-value clients actually want to buyWhy how-to content is finished as of November 2022 -- and the three content types that still workHow to think, what to believe, and where to focus next: the framework for content that AI can't produceThe market eminence model: visibility, respect, and brand preference as the three pillars of getting bookedCategory of one: what it actually means and why being divisive is the strategy, not the riskWhy your website navigation might be quietly sabotaging your speaking enquiriesThe "disturbing your enemy" exercise: how to find your position by identifying who you'd rather repelConnect with David Newman: Website: doitmarketing.com | Market Eminence resources: marketeminence.comJoin me for the Speaker positioning event on May 27th, A Position of Authority: Why Most Speakers Are Invisible (And What To Do About It)https://present-influence.kit.com/products/a-position-of-authority-eventCHAPTERS00:00 AI Changed Speaker Content01:49 Branding Is BS04:57 Stop The Firehose10:23 Mule Versus Magician15:26 Front Load Airport Value17:52 Market Eminence Framework20:05 Category Of One26:06 Finding Contrarian Differentiation28:03 Spotting Anti Clients30:51 Disturb Your Audience32:29 Why Speakers Dont Book33:40 Three Content Upgrades35:04 Future Casting Advantage38:22 Is Speaking Doomed40:27 No Footnotes Needed43:15 Marketing Show Your Work45:38 Make Speaking Obvious49:07 Where To Find David50:31 Host Wrap And Workshop52:28 Follow Review And FarewellFAQ SECTIONWhy is how-to content no longer effective for professional speakers?According to author and speaker strategist David Newman, how-to content became obsolete in November 2022 when ChatGPT became publicly available. AI systems can now produce more comprehensive, accurate, and faster how-to content than any human speaker. John Ball and David Newman argue that speakers who continue to rely on how-to content are competing directly with AI on AI's strongest ground. The only content that remains uniquely human is content based on personal experience, hard-won expertise, and a genuine point of view.What are the three types of content that AI cannot replace for professional speakers?David Newman identifies three categories of Professional Speaking: Known. Booked. Paid. The first is how-to-think content -- strategic, insight-driven content based on the speaker's own experience and expertise that helps audiences approach problems differently. The second is belief-shifting content that separates myths from truths and challenges conventional wisdom based on the speaker's direct observations. The third is future-casting or trend-spotting content that helps audiences understand what is coming next and how to prepare for it. Newman argues that focusing exclusively on these three areas can transform a speaking business within 90 days.What does it mean for a speaker to become a "category of one"?David Newman defines a category of one as a speaker whose specific combination of topic, perspective, philosophy, and personal experience cannot be replicated by any other speaker. It does not mean being the only speaker on a topic -- it means being the only speaker who approaches that topic from your particular angle, with your particular beliefs and your particular biases. Newman argues on the show with John Ball that divisive, opinionated positioning is not a risk but a strategy: the people who resonate deeply will book you; those who do not were never going to book you anyway.How can professional speakers find and develop a contrarian positioning?David Newman and John Ball discuss on the podcast that the first step is identifying who you would actively not want to hire you -- your "enemy" -- and then creating content that would deliberately alienate them. Newman shares a story of a client whose contrarian positioning around corporate intrapreneurship was validated when a hostile executive told her exactly what he did not want -- which confirmed she had found her position. The homework Newman recommends is to write, post, or share something that would genuinely upset the audience you do not want, because doing so more strongly attracts the audience you do.What is the "mule vs magician" distinction, and why does it matter for speakers and coaches?The mule vs magician framework, developed by David Newman, describes two different orientations to value in speaking and coaching programmes. A mule mentality is focused on volume -- more content, more bonuses, more videos, more binders. A magician mentality is focused on outcome -- the shortest possible path to the result the client already knows they want. Newman argues that high-value buyers and executives are no longer impressed by quantity and that the correct question when designing a programme is not what to add but what to remove.Visit https://strategic-speaker.scoreapp.com to take the 2-minute Strategic Speaking Business Audit and find out what's blocking you from getting more bookings, re-bookings, referrals and bigger fees. There's a special surprise gift for everyone who completes the quiz.Want to get coached for free on the show? Fill in the form https://forms.gle/mo4xYkEiCjqtz9yP6, and if we think your challenge could help others, we'll invite you on.For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedInYou can find all our clips, episodes and more on the Present Influence YouTube channel: https://www.youtube.com/@PresentInfluenceThanks for listening. Rating the show 5* on Spotify helps their algo recommend the show, so please take a moment to follow the show and leave a rating.Mentioned in this episode:Speaker Fee AuditFind out in less than a minute if you're undercharging for your speaking and where you need to look to fix any leaks with the Speaker Fee Audit. It's free to take and find out if you're missing out on money.

Does it feel like your favorite AI tool is declared dead one week, only to be resurrected the next? This week, Andrew sits down with Bryan Bischof, Head of AI at Theory Ventures, to explore the hidden levers of inference systems and the industry's obsession with prematurely writing off useful tools. Bryan shares his experiences with why prompt optimization is mostly a dead end, the secret to building high-performing data agents, and how his team builds operational software for VCs. The two also break down the origins of the satirical rip-grep.com and drop hints about Bryan's highly anticipated next AI game show experiment. AI Council 2026: Catch Bryan's track on inference systems and get tickets.Read the guide: The APEX FrameworkFollow the show:Subscribe to our Substack Follow us on LinkedInSubscribe to our YouTube ChannelLeave us a ReviewFollow the hosts:Follow AndrewFollow BenFollow DanFollow today's stories:Events: Catch Bryan's track live at the AI Council Conference.Writing: Check out the April Fools manifesto at rip-grep.comTheory Ventures: Learn more about the work happening at Theory Ventures.X/Twitter: @BEBischofLinkedIn: Bryan BischofOFFERSStart Free Trial: Get started with LinearB's AI productivity platform for free.Book a Demo: Learn how you can ship faster, improve DevEx, and lead with confidence in the AI era.LEARN ABOUT LINEARBAI Code Reviews: Automate reviews to catch bugs, security risks, and performance issues before they hit production.AI & Productivity Insights: Go beyond DORA with AI-powered recommendations and dashboards to measure and improve performance.AI-Powered Workflow Automations: Use AI-generated PR descriptions, smart routing, and other automations to reduce developer toil.MCP Server: Interact with your engineering data using natural language to build custom reports and get answers on the fly.

The post-WWII global order is officially dead—and a new era is beginning. In the episode recorded live at the S&P Global Market Intelligence's Annual Community Bankers Conference on May 6, geopolitical strategist and author Dr. George Friedman discusses the conflict between the U.S. and Iran, Russia's failure in the Ukraine, how America reinvents itself through instability, and the pivotal U.S.-China summit on May 14. Dr. Friedman's core argument: The entire Bretton Woods system—NATO, multilateral trade, the U.S.-European alliance—was built to contain the Soviet Union. Russia's catastrophic failure in Ukraine proved that threat no longer exists, rendering the old framework obsolete. What's replacing it is a bilateral U.S.-China order that could reshape global economics for a generation.

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Episode Overview AI is not just changing how work gets done. It is forcing a structural redesign of leadership itself. In this episode, we break down why strategy is no longer the primary differentiator and how execution consistency has taken its place. We explore the emergence of the exception-based organization, the misalignment of current management roles, and why burnout is now being driven by decision intensity rather than workload. If your organization has layered AI on top of legacy systems without redefining roles, this conversation will expose where the real risks are hiding. Key Discussion Points Strategy Is No Longer the Advantage Most organizations now have access to similar data, tools, and strategic insights. The gap is no longer in thinking. It is in doing. Execution systems, decision clarity, and operational discipline are now the real competitive advantage. Managers Are Miscast in the Current System AI is rapidly absorbing routine managerial work such as reporting, coordination, and oversight. What remains is harder: Exception handling Complex decision-making Cross-functional alignment The problem is most roles have not been redesigned to reflect this shift. Managers are still structured for work that no longer exists. AI Doesn't Reduce Work. It Redistributes It There is a flawed assumption that AI simplifies work. In reality, it removes the easy parts and concentrates effort on the most complex, ambiguous decisions. That increases cognitive load at the leadership level, not decreases it. Burnout Has Shifted to Decision Density Burnout is no longer primarily about long hours or task volume. It is now driven by: Constant decision-making Ambiguity without clear ownership High-stakes judgment calls Leaders are not overwhelmed by work. They are overwhelmed by decisions. The Risk of Invisible Overload Many organizations look efficient on paper. Headcount is controlled. Costs are managed. AI is deployed. But underneath, execution is slowing. Why? Because new tools and expectations are being layered onto outdated governance structures. This creates hidden friction that boards often do not see until performance drops. Strategic Insights for Executives Stop Relying on Heroics If your system requires exceptional people to compensate for broken processes, it is not scalable. Strong organizations build predictable execution rhythms where average performance can still deliver strong outcomes. Fix the Governance Gap You cannot accelerate execution if your decision-making system is slow. Common friction points: Too many approval layers Unclear accountability Fragmented ownership AI increases the speed of inputs. If governance does not evolve, it becomes the bottleneck. Redesign Decision Rights Clarity beats speed. Organizations need to explicitly define: Which decisions are AI-supported Which decisions are human-led Who owns each decision Eliminating overlap is one of the fastest ways to increase execution velocity. Final Takeaway AI adoption alone will not create advantage. The organizations that win will be the ones that redesign their leadership systems to match it. That means redefining managerial roles, simplifying governance, and reducing decision friction. If you do not, you will see rising burnout, slower execution, and hidden inefficiencies that compound over time. Action Step Audit your organization's decision flow this week: Where are decisions getting stuck? Where is ownership unclear? Where are managers still doing work AI should handle? That is where your next level of performance is either unlocked or blocked. Closing If you are ready to build a leadership system that actually scales execution and reduces burnout, schedule a Leadership Operating System review: https://BreakfastLeadership.com/LeadershipOS  

Skills that adults before the 90s will never forget!

Summary In this episode, we sit down with Eric Chan, the chief scientist and co-founder of Rhoda AI, to discuss their groundbreaking work in robotics. Rhoda AI is pioneering the use of a Direct Video Action model, which leverages internet video data to train intelligent robots. This innovative approach allows for efficient data use and the ability to tackle complex tasks with minimal training. Eric shares insights into the challenges of data collection, the potential for zero-shot learning, and the future of robot deployment in real-world applications. Join us as we explore the exciting possibilities of scalable and adaptable robotics. Learn more: https://www.rhoda.ai/ Key Takeaways: + Rhoda AI's unique approach to robotics using video data. + The efficiency and scalability of their training model. + Potential for zero-shot learning in robotics. + Insights into the challenges and future of robotics. ### Listen for a special discount code to save money on your registration to the 2026 Robotics Summit and Expo: https://www.roboticssummit.com/ – SPONSORS – This episode is brought to you by Yamaha Robotics Group (YRG) — driving the future of smart automation. Yamaha's Linear Conveyor Modules and Advanced Operator Interfaces are helping engineers push efficiency and flexibility further than ever. And let's face it: the PLC isn't going anywhere — it's evolving. LEARN MORE AT: https://hs.yrginc.com/therobotreport This episode is brought to you by maxon USA. If you're designing robots beyond controlled factory cells, mobile manipulators, quadrupeds, or humanoids maxon is worth a stop at the Robotics Summit in Boston. At the show, maxon is exhibiting its High Efficiency Joint (HEJ) portfolio: fully integrated robotic joints that combine motor, gearing, electronics, and sensing in a compact unit. Built for cyclic loads, impacts, and continuous operation, HEJ joints are designed for real‑world robotics. See the HEJ90 demonstrator at Booth 419. LEARN MORE AT: https://www.maxongroup.com/en-us

Howie Kurtz on the federal indictment of James Comey over a social media post of seashells depicting ‘86-47', the Supreme Court's major ruling that gutted the Voting Rights Act, and the escalating tensions of a naval blockade and potential air strikes against Iran. As Howie puts it: "Whether you support the war, whether you don't... the average voter is much more focused on gas prices, on oil prices, on the state of the economy." Learn more about your ad choices. Visit podcastchoices.com/adchoices

Mastering the shift from MSP to MIP. Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/Check Out UPX: https://theultimatepartner.com/experience/ In this insightful episode, Oguo Atuanya, CVP of Vendor Experience at Pax8, joins us to discuss the pivotal evolution in the IT channel: the transition from Managed Service Providers (MSPs) to Managed Intelligence Providers (MIPs). We explore how the marketplace is moving beyond traditional infrastructure support toward a future defined by AI-driven orchestration, business consultancy, and scalable agent-tech organizations. Oguo details how Pax8 is leading this transformation by curating solutions that allow partners to move from transactional service models to life-cycle management that prioritizes measurable ROI for the Small and Medium Business (SMB) market. Key Takeaways Pax8 is redefining the role of the distributor by acting as an AI commerce platform for the SMB market. The shift from Managed Service Provider (MSP) to Managed Intelligence Provider (MIP) is critical for scaling in the modern tech era. Successful MSPs must evolve into business consultants who integrate AI-driven workflows rather than just selling infrastructure. Security and automation are foundational elements that every modern MIP must prioritize to ensure scalability for customers. The “MIP Playbook” provides the curriculum-driven enablement partners need to successfully pivot their business models. Building strong, end-to-end customer lifecycle management is the key to minimizing churn and maximizing long-term value. https://youtu.be/c8uCnMJd9bg If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags Pax8, Managed Intelligence Providers, MIP, AI commerce platform, SMB technology, MSP evolution, AI-driven workflows, agent-first strategy, digital transformation, channel partner strategy, cloud solutions, customer lifecycle management, IT channel innovation, scalable automation, business consultancy, technology architecture, agent store, managed service providers. Transcript Oguo Atuanya Audio Episode [00:00:00] Oguo Atuanya: I, I mean, the ultimate goal is to get that MIP channel as intelligent or even more intelligent and agile than any enterprise IT department. [00:00:13] Vince Menzione: We just finished Ultimate Partners Winter Retreat here in beautiful Boca to a sold out crowd. Today I’m joined by Dexter Hardy, the founder of Integral for a compelling discussion, a guo. Welcome back, [00:00:29] Oguo Atuanya: Vince [00:00:29] Vince Menzione: to the welcome back to the podcast, my friend. So good to see you. [00:00:33] Oguo Atuanya: Good to see you, my friend. It’s been about, what, two years? [00:00:35] Vince Menzione: It has been two years, almost two years. Almost two years ago now. And uh, man, this [00:00:40] Oguo Atuanya: thing is just picking up steam. [00:00:41] Vince Menzione: It is. We’re having a blast. We were having so much fun. It was [00:00:44] Oguo Atuanya: awesome. [00:00:44] Vince Menzione: Yeah. [00:00:44] Oguo Atuanya: Really awesome. [00:00:45] Vince Menzione: And you were for context, for people watching and, and listening. Uh, we were here in Boca yesterday for the Ultimate Partner Executive Retreat. [00:00:52] Yep. It was this awesome event and great to have you involved in it. Uh, pat, thank you so much. So, uh, last time you were here [00:01:00] Oguo Atuanya: Yes. [00:01:01] Vince Menzione: Uh, you were representing Microsoft where you spent 22 years. [00:01:05] Oguo Atuanya: 22 [00:01:06] Vince Menzione: years. [00:01:06] Oguo Atuanya: Two years, right. Outta outta Junior Heart. [00:01:07] Vince Menzione: Amazing. And, uh, tell us, tell us about your journey so far. Uh, almost two years, a year and a half at Pax. [00:01:14] Eight. About a [00:01:15] Oguo Atuanya: year and a half. [00:01:15] Vince Menzione: Yeah, [00:01:16] Oguo Atuanya: a year and a half. [00:01:17] Vince Menzione: And tell, tell for our viewers and listeners, uh, your role at Pax eight. [00:01:21] Oguo Atuanya: Yeah. [00:01:22] Vince Menzione: Which is a preeminent company in this space. We used to use the term disty. I’ll let you describe them. Uh, officially [00:01:29] Oguo Atuanya: No, [00:01:30] Vince Menzione: because they don’t, you don’t use that term. [00:01:31] Oguo Atuanya: We’re not, we’re not a distributor. [00:01:33] Vince Menzione: Yes. [00:01:33] Oguo Atuanya: Scott Cha would kill me. [00:01:35] Vince Menzione: That’s right. No, I know, I know. I remember the, uh, [00:01:38] Oguo Atuanya: the New [00:01:38] Vince Menzione: York, was it the New York Times article? Yes. Yes. [00:01:41] Oguo Atuanya: Was kind of a, [00:01:42] Vince Menzione: that was a launching point coming out. Yeah, yeah. [00:01:44] Oguo Atuanya: No, we, we, we see ourselves as, um, um, the pre, uh, permanent marketplace. For SMB. [00:01:52] Vince Menzione: Nice. [00:01:53] Oguo Atuanya: Right. So you think about the SaaS and the cloud. [00:01:55] Yeah. You know, solutions that you need. In SMB, we work with vendors to bring it, um, you know, to the SMB market through, uh, MSPs. And we also, uh, see ourselves as the premier [00:02:08] Vince Menzione: Yes. [00:02:08] Oguo Atuanya: Um, AI commerce platform for SMB. [00:02:13] Vince Menzione: Very interesting. [00:02:14] Oguo Atuanya: Right. And as we go through the discussion, uh, this afternoon, you’ll see why. [00:02:20] Vince Menzione: Yeah. [00:02:21] Oguo Atuanya: That differentiation is [00:02:23] Vince Menzione: key. I, I love, I love to dive in. I love to dive in. I will say this, I, I think you’ve gotten a lot of people very interested in the community. I mean, certainly your events are becoming bigger and bigger. You’re beyond conference. [00:02:36] Oguo Atuanya: Next one’s coming up in Salt Lake City [00:02:38] in [00:02:38] Vince Menzione: June. [00:02:38] I plan on being there, salt Lake City in June. [00:02:41] Oguo Atuanya: I must have you there. [00:02:42] Vince Menzione: I will be there and you will, and you will be at our event in May. [00:02:45] Oguo Atuanya: Absolutely. [00:02:46] Vince Menzione: Talking about beyond, but also talking about this community. Uh, I’ve also woken up over the last year or so as well and learned a lot about this SMB community and ms, what we call MSBs. [00:02:58] You’ve re you’ve re-categorized them, uh, but this community is palpable. The opportunity is huge. [00:03:04] Oguo Atuanya: It’s huge. [00:03:05] Vince Menzione: And, um, I would say that, uh, yeah, we can talk, we’ll talk, we’ll just talk through it. ’cause it is huge. Yeah. There’s a lot of things that need to be done. [00:03:12] Oguo Atuanya: Yeah. [00:03:13] Vince Menzione: And I think, I think PAX eight is, uh, at the forefront in driving a lot of this. [00:03:17] The hyperscalers, like Microsoft are, are paying attention now more in a big, in a bigger way than before [00:03:23] Oguo Atuanya: being great partners. [00:03:24] Vince Menzione: Been great, great partners. Yeah. We’ll talk about your role with Microsoft in that regard. [00:03:28] Oguo Atuanya: Yeah. [00:03:28] Vince Menzione: But talk, let’s talk about this evolution too. Let’s, uh, so for those who are listening, who are used to maybe us talking about a SaaS software company Yep. [00:03:36] Or an ISV or an SDC, uh, we’re talking about MSPs, managed service providers, which is the common term that people use. These are, these have been traditionally the companies, the smaller companies, they used to call em mom and pop shops back. The old VARs that became managed service, the past [00:03:53] Oguo Atuanya: provider in, in the past, they’re getting bigger. [00:03:54] Vince Menzione: And then Yes. One of the big [00:03:55] Oguo Atuanya: ones, y say [00:03:56] Vince Menzione: Nexus Tech. We had Yes. [00:03:57] Oguo Atuanya: Partners of ours. [00:03:58] Vince Menzione: Nexus Techs, new Charter. [00:04:01] Oguo Atuanya: Charter, Michelle [00:04:02] Vince Menzione: Evergreen, I could Ira Lyra. Yeah. They’re, they’re becoming bigger and bigger. Private equity is getting involved. What’s important, what’s important to note too is that the customer is driving this because customers are requiring more and it’s no longer about, and my my point of view is it’s no longer about loading up software and just letting it go. [00:04:22] Oguo Atuanya: Yeah. [00:04:23] Vince Menzione: You need to be hands-on all the time. [00:04:24] Oguo Atuanya: Abs. Absolutely. And, and [00:04:26] Vince Menzione: yeah, [00:04:26] Oguo Atuanya: kind of skating towards that park of, um. MIP? [00:04:31] Vince Menzione: Yes. Let’s talk about MIP [00:04:33] Oguo Atuanya: managed intelligence providers. [00:04:35] Vince Menzione: So last year, year Beyond conference, I believe you launched this like new in I, we’ll call the new nomenclature or the new name, or this new thing. [00:04:46] And evolved. And evolved, yeah. [00:04:48] Oguo Atuanya: Yeah. [00:04:49] Vince Menzione: So talk about the managed intelligence provider for us. [00:04:52] Oguo Atuanya: Yeah. Wow. When it happened In Beyond Or at? Beyond, I should say. Um. We thought it’d catch on because it’s apt. I mean, it’s, it’s sort of indicative of what’s happening now and what will happen over the next 24 months, but, uh, the sort of migration towards this and the marketplace has been immense. [00:05:17] I mean, you, and you, you know, hit on what the difference is. Yes. Earlier on, um, today. What’s driving this shift is that most MSPs have been really good at being tools and technology infrastructure providers. [00:05:36] Vince Menzione: Yep. [00:05:36] Oguo Atuanya: Right. [00:05:37] Vince Menzione: They would hook up your network and your printer. In the old days, they fix your, fix your computers. [00:05:42] Yes. Or replace re-image, all those things. Right? Yes. That was the old days. And, [00:05:46] Oguo Atuanya: and, and also provide some very manual services delivery, which will now play. In this new era that we are actually, I shouldn’t say going into, it’s taking all, [00:06:00] Vince Menzione: we’re, we’re there, [00:06:00] Oguo Atuanya: we’re there right now. So, um, you know, they, they, I guess the transformation from MSP to MIP others partners that would actually become managed intelligence providers. [00:06:14] That means really, you know, integrating intelligence into workflow that matters for the SMBs. Right. So you [00:06:23] Vince Menzione: so double click on that for, [00:06:25] Oguo Atuanya: for [00:06:25] Vince Menzione: our [00:06:26] Oguo Atuanya: viewers. Yeah. So all really means is that you’re moving from being that, you know [00:06:29] Vince Menzione: Yeah. [00:06:30] Oguo Atuanya: Technology, infrastructure, tools, provider to, you know, becoming an, an orchestrator and a and a and a business consultant. [00:06:38] Vince Menzione: Yeah. [00:06:38] Oguo Atuanya: Right. For you. SMB. Right. So important. ’cause you have to now get into, uh, very secure, streamlined automated AI driven workflows to help them. [00:06:52] Vince Menzione: All driven in the cloud. Everything’s in the cloud now, as opposed to the old days. Right. On premise. [00:06:58] Oguo Atuanya: All gone. None. That’s happening. It’s all gone. All gone. Yeah. [00:07:00] So you, you’ve got this automated platform right now. You should as, um, an MIP, um, we actually gonna be in a position to design, um, agent tech organizations for your, uh, SMBs who wanna scale. ’cause as we talked about yesterday, yeah. SMBs have opportunities they wanna grow, but not have the wherewithal to go hire a hundred people. [00:07:27] Instead of doing that, you go hire a hundred agents. Yeah, but you’re gonna need that MIP to architect, the organization, launch it for you, manage it, get you, you know, automated, you know, workflows that you’d leverage to run your company, and then they have to manage and optimize the technology. Um, as necessary. [00:07:49] So, so, huge shift. [00:07:50] Vince Menzione: Huge shift. [00:07:51] Oguo Atuanya: Yeah. [00:07:52] Vince Menzione: And it was interesting for me being at the, where you talked about the write of Boom conference that you, were you, your organization was there? Yeah, I was there as well and I was in the room with some of the Microsoft folks and we had some of those larger partners we talked about [00:08:07] Oguo Atuanya: Yeah. [00:08:08] Vince Menzione: That were in the room as well. And just, uh, different perspectives too. Like I hadn’t heard it firsthand. It was interesting for Microsoft too, to get that feedback from. From some of them as well. Um, I think, I think the ones that are progressive are already on board with you. I’ve, I’ve already talked to some of those organizations, like, oh, we’re a hundred percent Pax eight, that’s it. [00:08:29] But then some of the others I think are still, there are still people out there that are stuck in the past. Would you agree? Like this community is in the, is in a transition right now to this new model? [00:08:38] Oguo Atuanya: Yeah. [00:08:39] Vince Menzione: Tell [00:08:39] Oguo Atuanya: us [00:08:39] Vince Menzione: about that. [00:08:40] Oguo Atuanya: There are, I mean, listen, I, I don’t, you know, wanna put a number. You know what we’re seeing. [00:08:48] But I’d say that about eventually, let’s say we’re gonna have about 30% of folks that really get it and move. [00:08:56] Vince Menzione: Yeah. [00:08:56] Oguo Atuanya: Right. The others we’re gonna have to, [00:08:59] Vince Menzione: there’ll be the laggards that’ll [00:09:00] Oguo Atuanya: take longer and let me just, you know, sort of rephrase that state. Most of them understand, you know, what the opportunity is with this whole Yeah. [00:09:14] Vince Menzione: You [00:09:15] Oguo Atuanya: know. They’re still struggling with being able to, you know, articulate this story, um, from a value prop perspective, right? You know, go in, talk to the SMBs, help the SMBs understand how, you know, they can be more productive, more efficient, and um, ultimately more profitable and scale, um, with an agent, you know, framework. [00:09:44] They still struggle. Yeah. And, and that’s kind of where we come in, where we helping these SMB or sorry, MSPs and to be ips. [00:09:54] Vince Menzione: So tell us, understand that. Tell us what you’re doing. I believe you, you stood up like academies and things like that, right? You’re doing some outreach, some enablement for the community? [00:10:02] Is that what it is? [00:10:03] Oguo Atuanya: Yeah, we we’re heavy, we’re heavy in, um, enablement. Um, because, you know, everyone realizes that. To be successful with this whole campaign. It’s not just about putting agents up in an agent store, real, SMB, you know, native, um, vertical aware agents that actually, you know, when you deploy it in an SMB business, right, they drive value right away, [00:10:37] Vince Menzione: right? [00:10:38] Oguo Atuanya: Right. So, but we also realize that it’s not just about, you know, landing the agents in the marketplace, but enablement is a huge factor. That’s why when you go back to things, you know, like academy, uh, the MIP playbook, uh, some of the, uh, inculcation integrations we we’re doing with, um, partners, really critical to have that enablement layer. [00:11:04] Vince Menzione: Interesting. [00:11:04] Oguo Atuanya: Along with providing the agents and the, in the agents store. [00:11:07] Vince Menzione: Who’s developing these agents in the agent store? Are they providers for the MSP community? Are they organizations like Take, take us through that model. [00:11:17] Oguo Atuanya: Yeah. So they, they, they, because [00:11:18] Vince Menzione: you, you manage all the vendors. [00:11:20] Oguo Atuanya: Yeah, I do. Right? [00:11:21] Vince Menzione: I do. So tell us more about that. [00:11:22] Oguo Atuanya: I do. So it’s, it’s multifold, right? Um, one fold is you have prebuilt solutions that you know vendors. [00:11:30] Vince Menzione: Yep. [00:11:30] Oguo Atuanya: Built for, you know, SMBs and they’re directed towards SMBs. Then you also have a second category, uh, sorry, category of solutions that are more tools that MSBs use. [00:11:42] Right? But there’s also a third, um, prompt to this where we are orchestrating an integration of, um, um, IP between [00:11:54] Vince Menzione: interesting the [00:11:55] Oguo Atuanya: vendor department, uh, into providing, you know, solutions. That we can land in the, in the agent store. [00:12:03] Vince Menzione: That’s fascinating. So, yeah. So you have, so you have a standalone product or a standalone solution or agent. [00:12:10] You have the orchestration and then you have the customer tools and the tool. And the tools. [00:12:14] Oguo Atuanya: Yes. [00:12:15] Vince Menzione: Yes. That’s fascinating. [00:12:17] Oguo Atuanya: Yeah. It’s um, it’s sort of a three flying approach that, um, the market needs, right? Yeah. And that, that’s key. By the way, Vince, when you know, um. You’re developing these agents and these solutions. [00:12:30] Yeah. Because they’re not, they’re not just tools anymore, right. Essentially it could be somebody’s, uh, FTE. [00:12:38] Vince Menzione: Yes. [00:12:38] Oguo Atuanya: Right. So they have to address a specific outcome. They have to be, you know, uh, valuable. You have to show the ROI and for these SMBs. Don’t have a lot of wiggle room. [00:12:53] Vince Menzione: So you, that they’re smaller companies, right? [00:12:55] Yeah. So anything you do is gonna be super impactful. Yeah. It’s not something they can absorb necessarily, or, you know, lose time and money. [00:13:03] Oguo Atuanya: Yeah. [00:13:03] Vince Menzione: Uh, you’ve gotta be very sensitive to that in this, in this market, this size market. And even the MSPs are, even though there are some that are much larger, there’s still a lot of smaller MSPs out there. [00:13:14] Oguo Atuanya: And, and coming to the MIP playbook, um, what partners don’t need anymore. Um, it’s hype. [00:13:23] Vince Menzione: Yeah. [00:13:24] Oguo Atuanya: They need an almost curriculum driven approach, right. To landing this initiative and infrastructure and also managing it long term. Yeah. So that’s what the MIP playbook does. [00:13:39] Vince Menzione: So you were an executive at Microsoft. [00:13:41] You managed the channel partner. I, I would call the resellers and the disti. In fact, for the America’s business, I believe was your role. [00:13:49] Oguo Atuanya: I I did manage the large resellers. At [00:13:51] Vince Menzione: large resellers. So at one point, and you also had the Disti at one time? [00:13:54] Oguo Atuanya: At one point I had the Disti, the telco, the domain providers. [00:13:58] Vince Menzione: Yes. The large resellers. I remember when we first met, yes. I think that was when, [00:14:00] Oguo Atuanya: yes. [00:14:00] Vince Menzione: Yes. And so when you came, PAX eight is a very strong Microsoft partner. You were, again, I mentioned you were the launch partner or one of the launch partners for the marketplace. [00:14:09] Oguo Atuanya: Yeah. [00:14:09] Vince Menzione: But talk about the role and the relationship with Microsoft and the value that PAX eight provides for this market, uh, kind of layering between, uh, the Microsoft components and, and the SMB market. [00:14:24] Oguo Atuanya: Yeah. Does that [00:14:24] Vince Menzione: make sense? [00:14:25] Oguo Atuanya: Yeah. So, so Microsoft has always been. Um, keen on the SMB segment, um, you know, Jose Gomez and Company in the Americas, and folks like, um, Alison West Hughes from a core perspective that, yeah, they’re very serious about this SMB segment. And, um, I’d say the key difference with Microsoft is Microsoft realized early. [00:14:56] Probably based on the fact that Microsoft’s always been a very strong channel friendly, [00:15:01] Vince Menzione: yes. [00:15:01] Oguo Atuanya: Oriented company. I realized earlier that you really can’t scale cost efficiently by having a direct SMB business, right? Right. You have to go through the channel. [00:15:14] Vince Menzione: They’re what, 160,000 MSPs or ips? [00:15:19] Oguo Atuanya: Um, for us at pax, [00:15:21] Vince Menzione: I think for the world. [00:15:22] Oguo Atuanya: Uh, yes. [00:15:22] Vince Menzione: Somewhere the world around there. The world, yeah. You would have to reach all those companies individually, which Yeah, you’d [00:15:27] Oguo Atuanya: have to, well, I mean, even then the, there’s the Ians of SMBs [00:15:31] Vince Menzione: Yes. In worldwide. Yes. That’s right. Right. At at the customer level. The pyramid is huge. You can’t, [00:15:35] Oguo Atuanya: you can’t really scale. [00:15:36] No, you can’t. You can only do that through the channel. [00:15:38] Vince Menzione: Yes. [00:15:39] Oguo Atuanya: And, um, I think, I think the relationship between Microsoft and PAX has just. Strengthened over time because Microsoft sees, if we go back to that definition of a, you know, distributor versus a marketplace and a platform provider stuff. So we’re seeing the difference. [00:15:56] Yes. And the value add and, you know, the services led approach that packs it, you know, brings to, um, um, driving the SMB business. Yes. Um, you know, just that we have, we think PAX eight, we have a very strong relationship. And a very strong MSP ecosystem, which is critical when you sort of, you know, uh, look at that difference between just a regular reseller and an MSP. [00:16:26] Vince Menzione: Absolutely. [00:16:26] Oguo Atuanya: Right. Um, you just can’t, what we talked about earlier, just transact a solution and then walk away. It’s, it’s, uh, it’s, um, it, it’s, it’s really a sustainable end-to-end, you know, customer life cycle management approach. When you’re dealing with them. [00:16:44] Vince Menzione: I think it’s important here too, and, and again for the maturity model of our listeners and viewers, it might be at different levels of understanding about the, about the model. [00:16:53] But if you think about the model and the evolution, right, being the, from the old model of being, uh, hardware centric and maybe software centric, uh, the old days of what was a disti, which are not at disti anymore, but, um, the distis were there to provide credit. Availability of product. [00:17:12] Oguo Atuanya: Yeah. [00:17:12] Vince Menzione: And And delivery, basically. [00:17:14] Right? Yeah. That was it. [00:17:15] Oguo Atuanya: Yeah. [00:17:16] Vince Menzione: And that’s how that they were intermediaries on some of that. [00:17:19] Oguo Atuanya: Yeah. [00:17:20] Vince Menzione: But PAX eight evolved at a later time. [00:17:22] Oguo Atuanya: Yeah. [00:17:23] Vince Menzione: More modern time, I would say in the cloud. Yeah. [00:17:25] Oguo Atuanya: PAX eight. So one in the cloud, if you will. [00:17:28] Vince Menzione: And I think that’s maybe a differentiation and this new model that it also feels to like this MSP community has been coming along. [00:17:36] And I, I, I believe a lot of thought leadership from the PAX eight side. I’m speak, I’m speaking for you here, but in terms of some bold moves that the organization is doing. [00:17:46] Oguo Atuanya: Yeah. Listen. Um, as you know, I dealt or engaged with PAX eight for a while before joining PAX eight. [00:17:54] Vince Menzione: Yeah. [00:17:55] Oguo Atuanya: I’d engaged with p fact fact pxi, funnily enough was the first meeting I had, um, when I came back from the uk. [00:18:02] Vince Menzione: Is that [00:18:02] Oguo Atuanya: right? Yeah. During my stint running, um. Um, devices, uh, sales organization for Microsoft. The first meeting I had coming back into the Americas was so P Aid and Nick Hedy and, uh, Ryan Walsh and, oh, that’s so funny. Joke about it. By the way, Ryan Walsh all has a prep, uh, notes study, you know, he got ready for the media. [00:18:26] Vince Menzione: Oh, that is hilarious. I met Ryan. Uh, we were on stage together at a channel partners a couple years ago. [00:18:32] Can’t [00:18:32] Oguo Atuanya: miss his energy. [00:18:33] Vince Menzione: He can’t [00:18:33] Oguo Atuanya: miss his energy. [00:18:34] Vince Menzione: Such great energy. [00:18:35] Oguo Atuanya: Yeah. But, but listen, I think if I could just sum it in a, you know, in a, um, a framework or a box. The key difference between PAC sales is we look at engaging with MSPs in SMB, um, from a customer lifecycle management. [00:18:57] So we start from, Hey, how do we help you with customer acquisition? When you do acquire the customers and you make that first licensing transaction, it doesn’t go away. That’s when we actually start, you know, thinking about how do we help, um, you ensure that your SMBs realize, um, value from what you sold them. [00:19:18] You know, if you need to expand, but, um, beyond one, you know, skew in the stack, that’s what you do because you understand the needs of USMB that helps drive consumption, you know? Nurture that through all, we start, you know, looking at, is it time for re sorry, renewal. There’s a team minus approach to renewal. [00:19:37] ’cause we also keep our eyes on churn. You can, you know, gain as much business as you can, but if you churn, it does nobody any good. Yeah. So we look at things end to end from our position to churn. And that really is embedded in the platform that sits underneath the marketplace. [00:19:53] Vince Menzione: And you act as the, well see, we’re gonna use technical terms here. [00:19:57] CSP. You’re the first layer of CSP and then they, they also, in many cases, sometimes they’re not, but in many cases they are the CSP to the customer. They’re providing the, the licenses to the customer. [00:20:10] Oguo Atuanya: Well, we, so we, we are the first tier of that, you know, two tier [00:20:14] Vince Menzione: Exactly. [00:20:15] Oguo Atuanya: Model. So we, we, [00:20:16] Vince Menzione: you’re tier one [00:20:17] Oguo Atuanya: Microsoft. [00:20:18] Vince Menzione: Yep. [00:20:19] Oguo Atuanya: Right. We, you know, as an existing might press on an example, it could be one of our other vendors, like, you know, um, any of the 150 vendors we have. We engage with them, we enable the um, MSP, who’s the resell, who’s really in the traditional sense, the reseller layer, much more valuable in terms of what they do. [00:20:41] Vince Menzione: That’s right. [00:20:41] Oguo Atuanya: And then. The MSP engages with, uh, the end customer. So that’s kind of what the flow is. [00:20:47] Vince Menzione: Yep. Yeah. And that’s one component of what they do for the customer. The transaction is a one one and done sort of. [00:20:53] Oguo Atuanya: Yeah. [00:20:53] Vince Menzione: But then it’s all the managed services and layering Oh, provide on top of it. And then all the other solutions say 150 platforms. [00:21:00] Oguo Atuanya: Uh, 150 vendors. [00:21:01] Vince Menzione: Vendors, yeah. So hundreds of platforms that are available to the customer for [00:21:07] Oguo Atuanya: Yeah. [00:21:07] Vince Menzione: Through taxane. [00:21:08] Oguo Atuanya: Yeah. But, but lemme just emphasize that especially. We are going actually where we are. Right. Um, again, it starts, it starts way to the left of the continuum than just driving the transaction. [00:21:23] Vince Menzione: So take us through the continuum then. [00:21:25] Oguo Atuanya: Yeah, that’s what I said earlier, the continuum is, you know, helping this, helping with [00:21:28] Vince Menzione: acquisition, customer acquisition, [00:21:30] Oguo Atuanya: even, you know, prior to that it’s, it’s helped. We’re getting to a point now where we’re helping these MSPs and they should all be able to do that during the MIP era. [00:21:38] Vince Menzione: Yep. [00:21:39] Oguo Atuanya: Understand the market they’re playing it. Yeah. Understand, you know, the market, their SMBs are in, understand their verticals or their scenarios so that you can actually build, you know, this precision, outcome driven, you know, solutions. [00:21:52] Vince Menzione: Yeah. [00:21:52] Oguo Atuanya: Right. That, that’s the beginning and then you sell and acquire. [00:21:58] Right. And then once you acquire that business, uh, it’s always on, you know, situation. You’re helping realize value. ’cause if you don’t. You’re not expanding beyond the stock. Yes. And um, you’re not driving consumption. And if you don’t drive consumption, [00:22:14] Vince Menzione: you’re not making any money. You’re really not making, [00:22:16] Oguo Atuanya: it’s not churn. [00:22:16] Vince Menzione: Yeah. [00:22:17] Oguo Atuanya: Right. And then they have to keep an eye on, when renewals come about, there has to be a healthy T minus period. Right. Um, so ensure that you renew during renewals. Um, that’s actually when we then look at, Hey, what’s your stack look like? Right. Especially with the agent era, right? Do you have everything you need? [00:22:37] Do you have the processes? Is there governance? Is there enough security for your, um, SMB, right? So that’s kind of the tune up time before we renew, and then we help you renew and then retain so that it’s, it’s a, it’s a sort of lifecycle approach, not just transactional. [00:22:55] Vince Menzione: Oh, I, I hear. Talk and, you know, I talk to different people in the industry about the SMBs, the MSPs in the SM B market, uh, that some of these organizations are very much, they’re very technical. [00:23:07] Yeah. Like they’re technical folks. Sometimes they’re not sales folks or they’re not consulting type folks. Yes. So how do you help them overcome some of those challenges or those gaps? I mean, I know some of it’s through the academy. [00:23:19] Oguo Atuanya: Yeah. [00:23:19] Vince Menzione: Do you help them also with selecting like, how do they think about their organizational structure to have the right people in the right seats and those types of [00:23:26] Oguo Atuanya: things and that, that’s, that’s, [00:23:27] Vince Menzione: yeah. [00:23:27] Oguo Atuanya: All what the MIP playbook, that’s, and the process is all about Nice. It’s, it’s, Hey, how do we expand your horizon, you know, beyond just providing the technical aspect things, how do you understand the business? How do you go about conversations to discover, right, your, uh, SMB, right? And once you discover, how do you go about architecting, you know, a value framework that includes, you know, maybe looking at the organization and suggesting agents and then, you know, when you land them, right? [00:23:59] What’s the, um, optimization, you know, process beyond just landing them. So it’s, it’s helping them. [00:24:08] Vince Menzione: Make transit, become business [00:24:09] Oguo Atuanya: consultants. [00:24:09] Vince Menzione: Right, exactly. Which is what they need to do. [00:24:11] Oguo Atuanya: Yeah. The, in this era, you really need to understand what your SMB is doing because, you know, think about it for the longest, this sort sub, you know, consultative approaches were only sort of reserved for enterprise. [00:24:26] Vince Menzione: Yeah, that’s right. [00:24:27] Oguo Atuanya: But when you look at how, you know, the solutions that we sell, I change, they’re really enterprise solutions now that are in SMB. Right. You have to sell that way. You have to engage that way. Right? So that, that’s, that’s a key differentiator between being an MSP and an MIP, bringing that intelligence into you applying, you know, an intelligent workflow to the way your SMB conduct that, sorry, conducts their business. [00:24:56] Vince Menzione: So tell, take me through, uh, what the ideal MMSP or MIP looks like to you. Like what is the. The, the top of the top and to the right. And then where do you see the challenges? Why do some organizations or, or, ’cause I’m sure there are some that struggle, whether it’s 10%, 20%. [00:25:14] Oguo Atuanya: Yeah. Yeah. [00:25:15] Vince Menzione: Because it’s, it’s, it’s a continuum. [00:25:16] It’s a, it’s a cycle to get from, from point A to point B for a lot of these organizations. Right? [00:25:21] Oguo Atuanya: Yeah. So [00:25:21] Vince Menzione: what do you see from the challenges they need to overcome and, yeah, so, so the, [00:25:25] Oguo Atuanya: the, the optimal MSP looks like what we just described, right? Yeah. Right. You have an organization that thinks through the process that way, set up. [00:25:33] Right. [00:25:34] Vince Menzione: And they become an ongoing consultant. They help them through the process. They understand ai. Right. This is another thing too, right? Organizations, I mean, are struggling right now with their [00:25:43] Oguo Atuanya: Yeah, absolutely. [00:25:44] Vince Menzione: Their people. [00:25:45] Oguo Atuanya: It’s gotta be the baseline. [00:25:47] Vince Menzione: Yeah. [00:25:47] Oguo Atuanya: You know, these days, understanding ai, understanding the agent, you know, journey. [00:25:53] Uh, what works well is, um, you know, you, um, you know, you, you. You have to be able to design, um, land a scalable, secure, uh, environment, um, [00:26:13] Vince Menzione: secure. [00:26:16] Oguo Atuanya: So, so security is key here, [00:26:20] Vince Menzione: right? I keep thinking about Claude, what’s happened just in the last several weeks. Yeah. In our industry with people putting things up on, through, through open browsers. [00:26:28] Yeah. [00:26:29] Oguo Atuanya: Yeah. [00:26:29] Vince Menzione: To Claude and to. Different tools. [00:26:31] Oguo Atuanya: Yeah. Yeah. [00:26:32] Vince Menzione: And if you’re an SM B and you’re trying to lock down your environment’s, don’t want, that’s, you don’t want your data exposed. [00:26:37] Oguo Atuanya: That’s why security is [00:26:38] Vince Menzione: huge, [00:26:39] Oguo Atuanya: is key. But, you know, one of the things we recommend is start very specific. Uh, it could be a bundle that includes, you know, could be co-pilot, could be some other AI pillar. [00:26:52] Uh, and then it has to be, you know, a security layer. [00:26:57] Vince Menzione: Yeah. [00:26:58] Oguo Atuanya: Uh, to that. Then there has to be an enablement, you know, services layer to that as well, right? So, um, you build secure, um, you land, uh, and then skills develop key, right? And then monetization. You have to be able to hit those levels, uh, to be able to survive in this world. [00:27:22] You’re no longer just selling. Tools. [00:27:27] Vince Menzione: Yes. At margins, [00:27:30] Oguo Atuanya: flat margins. So the tool, the tool sprawl, um, is what takes a lot of margins away. [00:27:37] Vince Menzione: Yes. [00:27:37] Oguo Atuanya: From the equation. [00:27:38] Vince Menzione: Right? Tell, tell us about that. ’cause I, I, I remember even back in my Microsoft days, yeah, we would go in and, and have partners that were successful that would say. [00:27:47] In fact, the ones that are most successful would basically tell the customer, you already own it. Like you have a, you have an enterprise agreement and it has all the capabilities you need to run your enterprise, and you’re buying all these other one-off solutions and trying to patch them into your, into your portfolio of your, your solution set. [00:28:04] Oguo Atuanya: Yeah. Nobody, nobody, especially in SB, nobody wants any more tools. [00:28:08] Vince Menzione: No, I can [00:28:09] Oguo Atuanya: imagine. Um, you, you’ve gotta sort of assemble this thing into a platform that works. [00:28:14] Vince Menzione: Yep. [00:28:15] Oguo Atuanya: Right. And it’s gotta be repeatable. If it’s not repeatable, then you’re not driving the frequency. Right. It’s gotta be scalable. Um, ’cause if it’s scalable, then you’re going into, um, that kind of sprawl where people start thinking they need to replace gaps with more tools. [00:28:32] Yeah. Nobody needs. Right. [00:28:34] Vince Menzione: And that creates more vulnerability by putting [00:28:36] Oguo Atuanya: Absolutely. [00:28:37] Vince Menzione: Yeah. [00:28:37] Oguo Atuanya: Absolutely. Yeah. It’s [00:28:39] Vince Menzione: fascinating. So [00:28:40] Oguo Atuanya: it’s, it’s a different, um. Sort of engagement and I, I’m refraining from saying it to different kind of sell because the connotation of sell is you transact and you’re gone. It’s a full lifecycle engagement model. [00:28:56] Yeah. [00:28:56] Vince Menzione: I think what you’re doing is you’re enabling the evolution of this market. [00:29:01] Oguo Atuanya: Yeah, [00:29:01] Vince Menzione: that’s the way I would say it. [00:29:02] Oguo Atuanya: Well, that, that’s exactly what we’re trying to do with, um, the shift from MSP to MIP is. Um, we’re driving the transformation in SMB. [00:29:12] Vince Menzione: Yeah. [00:29:13] Oguo Atuanya: I, I mean, the ultimate goal is to get that MIP channel as intelligent or even more intelligent and agile than any enterprise IT department. [00:29:23] Yes. ’cause they are the, [00:29:24] Vince Menzione: they are ones, the enterprise IT department [00:29:26] Oguo Atuanya: for that customer. Yeah. The, the word trusted advisor is gonna take a very, you know, it’s [00:29:31] Vince Menzione: fascinating, [00:29:31] Oguo Atuanya: more serious connotation in this space. Because the SMBs are dependent on you as the MMIP for that. [00:29:39] Vince Menzione: Yeah. Let’s talk, we, we had a session on marketplace yesterday. [00:29:42] Oguo Atuanya: Yeah. [00:29:43] Vince Menzione: Um, you have been a great driver now through, especially through this new program, the new unified marketplace. [00:29:50] Oguo Atuanya: Yeah. [00:29:50] Vince Menzione: Uh, PAX eight is stood, stood above and beyond and doubled sales, I think is what I thought I heard. Take, take us through some of the, [00:29:58] Oguo Atuanya: well, I mean, uh, uh, a marketplace. Uh, marketplace sales has grown exponentially, [00:30:04] Vince Menzione: exponentially, [00:30:04] Oguo Atuanya: right? [00:30:05] Um, um, this partnership with Microsoft is really all about for the first time, um, integrating, you know, both the, uh, Microsoft, uh, marketplace and the P State marketplace into the MSP delivery, you know, system. Right? What does that mean for the MSP? It means that for the first time, the MSP is gonna have an ability to, um, you know, uh, bundle seamlessly or package seamlessly. [00:30:36] I know from a Microsoft Yeah. Package seamlessly. Um, you know, so Microsoft, uh, solutions and third party solutions that are complimentary again, to driving the outcomes that, you know, uh, the SMB needs. It’s really all about provisioning. Um, and, um, you know, building those solutions intelligently and, and dynamically, right? [00:31:05] Where it’s very scalable, right? So that, that’s sort of what the intelligence and the, the dexterity of our marketplace, uh, does. Right? So, so it’s, it’s, it’s creating, you know, um, provisioning, building, uh, transacting. Then really managing in a very automated fashion. Right. So that’s what the MSP gets. Yes. [00:31:32] The vendor, like Microsoft and other vendors remove the guesswork from, is this actually gonna hit the mark for, uh, SMBs? ’cause we do that curation through the discovery when we, you know, integrate marketplaces. Make sure that those solutions, those agents that land in the marketplace are SMB applicable. [00:31:57] ’cause the other thing we, we, we see in the marketplace, and I’m using the general marketplace is, um, a lot of companies will tell you that they have SMB solutions or agents. Yes, in the marketplace. And then you go into the marketplace and these are really enterprise, enterprise [00:32:14] Vince Menzione: solutions. Solutions that are [00:32:15] Oguo Atuanya: being forced down into SMB. [00:32:18] Well, you can’t do that these days ’cause you have to hit that, you know, customer, um, precision when you’re driving, you know, outcome based solutions. You have to be precise. [00:32:29] Vince Menzione: What is, what is the curation process for? Um, I’m an SMB customer. I come to the MSP. And you help at your marketplace level, it sounds like you help design what the right solution is. [00:32:42] Oguo Atuanya: Yeah. Yeah. [00:32:42] Vince Menzione: So what, tell, take us through that process real quick. [00:32:45] Oguo Atuanya: Yeah. So, um, you know, we have a set of folks internally. Along with our PXI labs people. [00:32:52] Vince Menzione: Okay. [00:32:53] Oguo Atuanya: When we’re actually intaking, you know? So [00:32:56] Vince Menzione: you’re using AI as well on that side of Yeah. We use AI Doing your discovery process for the customers. Yes. [00:33:02] Using [00:33:02] Oguo Atuanya: AI as well. It, it uses ai, the rules that are being written into it, you know, [00:33:06] Vince Menzione: it [00:33:06] Oguo Atuanya: processes, Hey, it’s gotta be applicable from an SMB perspective. Right. This [00:33:10] Vince Menzione: is very cool. [00:33:11] Oguo Atuanya: Right. So, um, you know, we, we do that, we ensure that it’s, um. It’s applicable. There’s no guesswork. Right. Then we put it on the, um, on the agent store. [00:33:22] Right. And then, um, you know, we help the, uh, uh, MSPs, um, architect and fit solutions around the agents, you know, for very specific outcomes. That’s, uh, so it’s, [00:33:36] Vince Menzione: this is fascinating. [00:33:37] Oguo Atuanya: It’s a very curated process. [00:33:39] Vince Menzione: Yeah. So for, um, the market, the MSP market or MIP market that are watching and listening today, and maybe they’re not with PAX eight yet. [00:33:49] Like what would, what would be the, the, I mean you’ve already described what the differentiation Yeah. Just, I’m just thinking out loud here. Like what would you say to them today, especially as this market is changing, not your market, but the, just the technology sector, the, the shifts are happening so fast right now. [00:34:07] What would be the. I guess the one piece of advice you would give to this community of technology companies out there that they should think about for 10 26. [00:34:18] Oguo Atuanya: It’s, it’s really refrain from Yeah. Selling just tools and infrastructure. Yeah. [00:34:30] Vince Menzione: Which is the way a lot of them have been structured. That’s right. [00:34:32] They’ve done right. [00:34:33] Oguo Atuanya: Yeah. Think about [00:34:34] Vince Menzione: they’ve gone down a road with a vendor because they got great margins for some reason. [00:34:37] Oguo Atuanya: Yeah. So understand your customer, the space they’re playing and how you can build, you know, solutions, uh, for them. Be specific vis-a-vis the solutions that you’re building. Right. [00:34:50] Again, um. I was having a conversation yesterday with Nina Hard, and we’re talking about the high heat of, uh, traffic verticals, right? Yeah. Uh, you know, things like healthcare, uh, things like financial services, right? Be very specific in the solutions that you’re building, right? Don’t experiment too much land on what an applicable solution is. [00:35:18] Vince Menzione: Yeah. Predictable [00:35:18] Oguo Atuanya: solution. Make it repeatable, make it. Scalable. Emphasize on the upscale and enablement right, and focus on the monetization. Understand exactly how you’re gonna articulate the value add and the ROI. To [00:35:40] Vince Menzione: To the customer. [00:35:41] Oguo Atuanya: The SMB. [00:35:41] Vince Menzione: Yeah. [00:35:42] Oguo Atuanya: Because that’s where a lot of folks struggle, right. They still cannot do all that, [00:35:47] Vince Menzione: and they get stuck on the cost to the customer. [00:35:50] They get hung up, I guess, is what I would say. Right. They don’t, they don’t articulate the value enough. [00:35:55] Oguo Atuanya: Well, they’re not selling outcomes. [00:35:57] Vince Menzione: They’re not selling outcomes. They’re selling, [00:35:58] Oguo Atuanya: they’re trying to piece together tools. [00:36:00] Vince Menzione: Hot [00:36:00] Oguo Atuanya: and hot [00:36:01] Vince Menzione: tools, [00:36:01] Oguo Atuanya: spot applications. [00:36:02] Vince Menzione: Tools, tools is the best way to [00:36:03] Oguo Atuanya: Yeah. [00:36:04] Vince Menzione: To describe it [00:36:04] Oguo Atuanya: to [00:36:05] Vince Menzione: the [00:36:05] Oguo Atuanya: company and all else spills come to Pax it. [00:36:07] Yes. Teach you how to do it. [00:36:09] Vince Menzione: Well, I, I’m fascinated to join you in June at Beyond. [00:36:13] Oguo Atuanya: Yeah. [00:36:13] Vince Menzione: Um, same [00:36:15] Oguo Atuanya: here. [00:36:15] Vince Menzione: So dates again. [00:36:18] Oguo Atuanya: Vincent, you put me, I think it’s, uh, June 7th to the ninth. [00:36:21] Vince Menzione: June 7th to the ninth. [00:36:22] Oguo Atuanya: And this is, uh, in Salt Lake City. In Salt Lake City [00:36:25] Vince Menzione: this [00:36:25] Oguo Atuanya: year. [00:36:25] Vince Menzione: Salt [00:36:25] Oguo Atuanya: Lake [00:36:26] Vince Menzione: year. Yeah. You had it, you had it in a different in Colorado last year [00:36:28] Oguo Atuanya: we had it in Denver. [00:36:29] So this is actually, this is actually, um, this is [00:36:32] Vince Menzione: your hometown, [00:36:33] Oguo Atuanya: the company. Yeah. This is, this is the mainstream. Beyond. So [00:36:36] Vince Menzione: I love [00:36:37] Oguo Atuanya: it. This is a big event. [00:36:38] Vince Menzione: Yeah. [00:36:38] Oguo Atuanya: Right. ’cause we also have regional events. [00:36:40] Vince Menzione: Yeah. Like four or 5,000 people. I think last year [00:36:43] Oguo Atuanya: it was right around three to 4,000. Three to 4,000 last year. [00:36:45] I think we’re gonna get, you know, more than that. Yeah. In, in, uh, salt Lake City. Then of course we have, um, a regional beyond. We just had the Em me version in, um, Berlin. Um. Netherlands, [00:36:56] Vince Menzione: Netherlands [00:36:57] Oguo Atuanya: after that. [00:36:57] Vince Menzione: But you did Berlin last year? We [00:36:59] Oguo Atuanya: did Berlin. Berlin last I knew years ago. Next year we’ll be in, uh, uh, Copenhagen. [00:37:03] Vince Menzione: Okay. [00:37:03] Oguo Atuanya: And then we’ll also have, um, uh, Asia version. Nice. Uh, in 27 [00:37:08] Vince Menzione: Milano. Maybe the year after would be good. [00:37:11] Oguo Atuanya: We, we, we need to arrange, I’ll work with, um, uh, you know, uh, MCEO. Harold. [00:37:16] Vince Menzione: I love it. I love it. [00:37:17] Oguo Atuanya: Yeah. [00:37:17] Vince Menzione: Um. I would, uh, so I have one question. I might’ve asked you this question before, but I would love to just ask you now. [00:37:24] ’cause times have changed. Our lives change, but this is my favorite question. I ask all my guests, especially all my good friends like you, you’re hosting a dinner party and you can host a dinner party anywhere in the world. It might be here, it might be in Houston, it might be in Kenya, it might be anywhere. [00:37:41] We maybe, maybe it’s in EMEA or AsiaPac. Um. You can invite any three guests from the present or the past to this amazing dinner, whom would you invite? A guo and why? [00:37:55] Oguo Atuanya: So this one always gets me because [00:37:58] Vince Menzione: I love that. [00:37:59] Oguo Atuanya: Yeah. So, you know, you and I have talked before, right? So there’s a standing, uh, invitation for my mom, you know, who know? [00:38:05] Love that. Yes. Swear a while ago. [00:38:07] Vince Menzione: Yes. Yes. [00:38:07] Oguo Atuanya: And then, you know, my sister also who [00:38:09] Vince Menzione: passed [00:38:10] Oguo Atuanya: away, passed away in May [00:38:10] Vince Menzione: last year. [00:38:11] Oguo Atuanya: So I’d love to have this tea because, you know. [00:38:14] Vince Menzione: Some great conversations. We’ll see how [00:38:15] Oguo Atuanya: he’s doing and, you know, and check [00:38:17] Vince Menzione: in with [00:38:17] Oguo Atuanya: how, how, how things, um, are going and now Wow. This third one, [00:38:24] Vince Menzione: who’s the third one? [00:38:26] Oguo Atuanya: This third [00:38:26] Vince Menzione: one is, he talked about your son a little bit the last couple of days. Yeah. Days. But I don’t think, [00:38:30] Oguo Atuanya: I don’t think he’s, he wants to be bored. [00:38:33] Vince Menzione: Yeah. [00:38:33] Oguo Atuanya: Having, having, um, a dinner with you [00:38:35] Vince Menzione: and you’ll be there. So now we need to ask add one more [00:38:38] Oguo Atuanya: person. Yeah. We need to add one more person. I’m thinking about that. [00:38:42] MSB. Who’s become an MIPI [00:38:46] Vince Menzione: love it. [00:38:47] Oguo Atuanya: I [00:38:47] Vince Menzione: would [00:38:47] Oguo Atuanya: love to have him at the, or her at the table. [00:38:50] Vince Menzione: Yes. [00:38:51] Oguo Atuanya: And, and talk about what that journey was like. [00:38:53] Vince Menzione: I love it. I love it. Well, that’ll be a fun dinner and I might come by and bring dessert or something. [00:38:58] Oguo Atuanya: You, [00:38:58] Vince Menzione: you, you, [00:38:59] Oguo Atuanya: you’re [00:38:59] Vince Menzione: always maybe just stop by and say, [00:39:00] Oguo Atuanya: you’re always welcome. [00:39:01] Vince Menzione: I’d love to meet your mom and your sister. So [00:39:03] Oguo Atuanya: thank you Vince. [00:39:04] Vince Menzione: Um, you are a great friend. I’m so excited to have you here in the room. Your organization is doing incredible things and we love having you as part of ultimate partner in our community. So, so great to see you again, my friend. [00:39:18] Oguo Atuanya: Appreciate it, Vince. [00:39:19] It’s always a, a pleasure being here with you and seeing you and, uh, I can’t wait to see you beyond. [00:39:24] Vince Menzione: I love [00:39:24] Oguo Atuanya: it folks out there. It’s selling out. So [00:39:26] Vince Menzione: babe, [00:39:27] Oguo Atuanya: get our, [00:39:27] Vince Menzione: get your tickets [00:39:28] Oguo Atuanya: soon. June 7th to ninth. It’s, uh, the biggest show in the MSU [00:39:31] Vince Menzione: world. It’s the biggest show. And then we, uh, is also gonna participate, I believe, at our, at our Bellevue event, Bellview Forum, which will be an incredible event. [00:39:39] Yeah. And May 13th, May 11th, through the 13th. I want to thank you for watching. I wanna thank you for listening to this episode of The Ultimate Eye, to partnering and following our YouTube channel, ultimate Partner, and for being part of our community at Ultimate Partner. Thank you so much. Thank you so much. [00:39:55] Thank you. Don’t forget, ultimate Partner Live is coming soon, may 11 through the 13th in beautiful Bellevue, Washington. I hope to see you there.

How a secret project at Google led to driverless cars on American roads.  Freakonomics Radio shares a story from our friends at Search Engine. (Part one of a two-part series.)   SOURCES: Alex Davies, author of Driven: The Race To Create the Autonomous Car. Chris Urmson, co-founder and C.E.O. of Aurora. Don Burnette, founder and C.E.O. of Kodiak AI. PJ Vogt, reporter, writer, and host of the Search Engine podcast. Sebastian Thrun, roboticist, C.E.O. of Sage AI Labs, adjunct faculty at Stanford University. Timothy B. Lee, author of Understanding AI newsletter.   RESOURCES: "Very few of Waymo's most serious crashes were Waymo's fault," by Kai Williams (Understand AI, 2025). Driven: The Race to Create the Autonomous Car, by Alex Davies (2021). "An Oral History of the Darpa Grand Challenge, the Grueling Robot Race That Launched the Self-Driving Car," by Alex Davies (WIRED, 2017). Understanding AI, newsletter on Substack. Waymo Safety Dashboard.   EXTRAS: "The Fascinatingly Mundane Secrets of the World's Most Exclusive Nightclub," by Freakonomics Radio (2024). Search Engine, podcast by PJ Vogt. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.