Podcast appearances and mentions of Priti Patel

The Big Unlock Podcast · Damo Consulting – Podcast – Ep 162 – Priti Patel In this episode, Priti Patel, MD, VP and Chief Medical Information Officer at John Muir Health shares her journey from family physician to CMIO, offering insights into her 23-year tenure and the evolution of clinical informatics. She also talks about key challenges such as change management, the integration of new tools like predictive analytics, and streamlining prior authorization. Dr. Patel discusses the growing role of informatics in healthcare and how collaboration across clinical and IT teams has driven innovation. One of the key highlights at John Muir Health, a community-based health system, is the early adoption of ambient AI technology for clinical documentation, leading to: reduced cognitive load, time savings of up to 30 minutes per note, and enhanced provider-patient interactions. She also emphasizes the critical role of seamless EHR integration in driving adoption, with over 60% of providers now using the tool regularly. Dr. Patel also outlines the organization's enterprise-wide data strategy, including a robust data literacy initiative that's empowering staff at all levels, starting with the C-suite, to make data-driven decisions and improve care quality and operational outcomes. She underscores that aligning digital strategies with organizational priorities—while focusing on improving the clinician and patient experience—is central to sustainable transformation. Take a listen.

Lester Kiewit speaks to Franck Magennis, a UK based barrister who is part of the legal team representing Hamas, as they turn to the courts to have their name removed from the UK’s list of proscribed organisations.See omnystudio.com/listener for privacy information.

Isabel Hardman presents highlights from Sunday morning's political shows. Next week, European leaders will hold an emergency summit in response to Trump attempting to seize control of the Ukraine peace process. This morning, Business Secretary Jonathan Reynolds attempted to downplay any rift between the US and its European allies, but accepted that Europe had to contribute more to its own defence. Priti Patel claimed that it was too early to say what the US's position on Ukraine will be. And we also hear about how technology could allow us to design plants which revolutionise agriculture.

Morse code transcription: vvv vvv Mexico asks Google Maps not to rename Gulf of Mexico Sarah Mayhew murder Bloodthirsty couple jailed Marianne Faithfull 60s icon who carved her own path Priti Patel clarifies defence of partys immigration record Kate stops car to chat with girl, 3, who called hello princess Israeli and Thai hostages released from Gaza under ceasefire deal US figure skaters were on board crashed plane What we know about American Airlines plane crash in Washington DC Marianne Faithfull Singer and actress dies at 78 Bishop of Warrington comes forward as Bishop of Liverpool John Perumbalath accuser

Morse code transcription: vvv vvv Priti Patel clarifies defence of partys immigration record Israeli and Thai hostages released from Gaza under ceasefire deal Kate stops car to chat with girl, 3, who called hello princess What we know about American Airlines plane crash in Washington DC Marianne Faithfull Singer and actress dies at 78 Bishop of Warrington comes forward as Bishop of Liverpool John Perumbalath accuser Mexico asks Google Maps not to rename Gulf of Mexico Marianne Faithfull 60s icon who carved her own path Sarah Mayhew murder Bloodthirsty couple jailed US figure skaters were on board crashed plane

Morse code transcription: vvv vvv Marianne Faithfull Singer and actress dies at 78 What we know about American Airlines plane crash in Washington DC Sarah Mayhew murder Bloodthirsty couple jailed Israeli and Thai hostages released from Gaza under ceasefire deal Kate stops car to chat with girl, 3, who called hello princess US figure skaters were on board crashed plane Mexico asks Google Maps not to rename Gulf of Mexico Bishop of Warrington comes forward as Bishop of Liverpool John Perumbalath accuser Marianne Faithfull 60s icon who carved her own path Priti Patel clarifies defence of partys immigration record

Morse code transcription: vvv vvv Israeli and Thai hostages released from Gaza under ceasefire deal Mexico asks Google Maps not to rename Gulf of Mexico Priti Patel clarifies defence of partys immigration record Kate stops car to chat with girl, 3, who called hello princess Marianne Faithfull 60s icon who carved her own path US figure skaters were on board crashed plane What we know about American Airlines plane crash in Washington DC Sarah Mayhew murder Bloodthirsty couple jailed Bishop of Warrington comes forward as Bishop of Liverpool John Perumbalath accuser Marianne Faithfull Singer and actress dies at 78

Isabel Hardman presents highlights from Sunday morning's political shows.  It's a momentous few days, as a ceasefire begins in Gaza, and the US prepares for Trump's inauguration. We hear about the plight of the hostages and their families, and then Darren Jones and Priti Patel give their opinion on the UK's relationship with the incoming president.

C'est un virage à droite toute qui se confirme à la tête des conservateurs britanniques avec la désignation de Kemi Badenoch. Âgée de 44 ans, élevée au Nigeria, elle devient la première femme d'origine africaine à occuper un tel poste au Royaume-Uni. Son ambition : relancer un parti très affaibli après la débâcle subie aux dernières élections législatives.   Désignée avec près de 57% des suffrages pour succéder à l'ancien Premier ministre Rishi Sunak, elle promet de revenir aux valeurs fondamentales du Parti conservateur britannique. Députée depuis 2017, plusieurs fois ministre depuis 2019, Kemi Badenoch est l'une des figures d'une aile droite qui a pris le dessus au sein du parti.« Pour être entendus, nous devons être honnêtes sur le fait que nous avons commis des erreurs et que nous avons laissé nos principes de base nous échapper », a-t-elle ainsi déclaré après sa victoire face à Robert Jenrick, qui s'était, lui aussi, positionné à la droite du parti. Avant d'arriver à la tête des Tories, cette informaticienne de formation a eu un parcours hors du commun.Aujourd'hui âgée de 44 ans, mère de trois enfants, elle a grandi au Nigeria au sein d'une famille plutôt aisée – son père est médecin, sa mère universitaire. Dans les années 1990, ses parents décident de l'envoyer au Royaume-Uni en raison des turbulences politiques et économiques qui secouent le Nigeria. Et, dès les années 2000, elle s'inscrit au Parti conservateur où elle rencontre son futur mari, Hamish Badenoch, un banquier d'origine écossaise.Elle va rapidement gravir les échelons au sein d'un parti qui souhaite se montrer plus inclusif sous la houlette de David Cameron. « Il y avait eu un ensemble de dispositifs et de mesures pour promouvoir les minorités ethniques, mais aussi les femmes au sein du Parti conservateur, décrypte Agnès Alexandra-Collier, professeur en civilisation britannique à l'université de Bourgogne. Et on a vu apparaître plusieurs personnalités issues de minorités ethniques comme Priti Patel ou Rishi Sunak, tous deux d'ascendance indienne. Kemi Badenoch parvient à réconcilier ces deux stratégies d'un parti qui se veut inclusif et qui poursuit sa progression idéologique vers la droite de l'échiquier politique. »Franc-parler et « vrai conservatisme »Au-delà de ce parcours, il y a la personnalité de la nouvelle dirigeante conservatrice, reconnue pour son charisme et son franc-parler, mais parfois critiquée pour ses déclarations à l'emporte-pièce. « Kemi Badenoch tient des propos assez provocateurs, mais, à la différence d'autres personnalités à laquelle elle est parfois comparée, c'est aussi quelqu'un d'assez réfléchi dans ses déclarations, sans l'agressivité et la virulence que l'on perçoit souvent à l'aile droite de la classe politique », nuance toutefois Agnès Alexandra-Collier.Sur le fond, Kemi Badenoch propose un retour à ce qu'elle appelle le « vrai conservatisme » : favorable au Brexit, elle veut réduire l'immigration illégale, limiter le rôle de l'État, favoriser les entreprises. Enfin, elle affirme vouloir lutter contre le « wokisme », c'est-à-dire l'influence supposée des idées gauchistes au sein de la société. Et elle met en avant deux modèles : Winston Churchill et surtout Margaret Thatcher, la première femme à avoir dirigé le Parti conservateur (elle fut désignée en 1975) et le Royaume-Uni (de 1979 à 1989).« La référence à Margaret Thatcher est un peu une référence obligatoire pour tout leader du Parti conservateur, pointe Thibaud Harrois, maître de conférences en civilisation britannique à l'université Sorbonne Nouvelle. Mais c'est aussi une façon pour elle d'assumer cet héritage libéral, de montrer qu'elle ne cherchera pas à transiger avec ce libéralisme, et qu'elle n'est pas du tout dans la lignée plus modérée de certains conservateurs. »Le double pari des ToriesC'est donc un virage à droite assumé que propose Kemi Badenoch avec un double objectif : incarner une opposition frontale au nouveau gouvernement travailliste et reconquérir les électeurs séduits par Reform UK, le parti de Nigel Farage, positionné à la droite des Tories. Un double pari risqué pour la nouvelle dirigeante conservatrice, qui s'est fixé comme objectif de ramener son parti au 10 Downing Street, en 2029, lors des prochaines élections législatives.Pour ce faire, elle devra remettre sur pied un Parti conservateur qui vient de subir sa pire défaite depuis des décennies – et qui se voit pris en tenaille sur sa droite par le Reform Party, et sur sa gauche par le Parti libéral-démocrate, revenu en force à la Chambre des Communes avec 72 députés. Avec seulement 121 sièges, le parti dont elle prend la direction aura du mal à exister face à un Parti travailliste, qui bénéficie d'une large majorité (402 députés).Lorsque le Parti conservateur avait abandonné le pouvoir en 1997 au bénéfice des Travaillistes de Tony Blair, il avait mis 14 années à retrouver le pouvoir. La tâche s'annonce ardue pour Kemi Badenoch, qui pourrait bénéficier cependant des débuts plus que laborieux du gouvernement de Keir Starmer, déjà confronté à de nombreuses polémiques depuis que le dirigeant du Labour est entré au 10 Downing Street.

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This year's Conservative Party conference will be a beauty pageant for would-be leaders, with each one setting out their stall as to why they're the right person to head up the party. So this week Westminster Insider host Sascha O'Sullivan dives into what it's really like to be a contender in a Tory leadership campaign — and how candidates can appeal to both MPs and party members alike.  Andrea Leadsom, who made it through to the final two leadership candidates in 2016 before dramatically dropping out at the 11th hour, recalls the intense pressure on her at the time — and tells Sascha why she really decided to pull out of the race and concede to Theresa May.   Sascha also speaks to the Tories' former deputy leader, Peter Lilley, about his own failed run for the leadership back in 1997, and to former party leader Michael Howard about why Tory members were given more of a say at that time over who should be in charge. Tory peer Daniel Finkelstein, a former adviser to William Hague, explains how this new role for the membership led to the election of unpopular leaders like Iain Duncan Smith and Liz Truss.  And former campaign chiefs Tim Loughton, who ran Leadsom's campaign, and James Starkie, who ran Priti Patel's recent leadership bid, give a behind-the-scenes view of how candidates battle to win Tory MPs over to their side.  Learn more about your ad choices. Visit megaphone.fm/adchoices

We're back - after a recharging week off, the podcast is back with EPISODE 20 and what an episode for you this week as Professor Alice Roberts helps write a new manifesto point (mandatory roller-skating for doctors) we big up open-access science, and discuss the possibility that ancient humans were just taking the piss. Plus we say farewell, goodbye, good riddance and some other words to Priti Patel - the first to leave the Tory "leadership" contest. As ever thank you for listening - don't forget to follow the podcast, and maybe even say something nice about it on social media.CB Hosted on Acast. See acast.com/privacy for more information.

With a planned overhaul of employment law imminent and moves to renationalise rail companies, we're asking whether Labour has got it in for business. The FT's Lucy Fisher is joined by colleagues Miranda Green and Jim Pickard to discuss the Labour government's apparently more interventionist approach to business. Plus Middle East editor Andrew England joins the panel to analyse the UK government's decision to suspend some arms export licences to Israel.Follow Lucy on X: @LOS_Fisher, Jim on @PickardJE, Miranda on @greenmiranda and Andrew @cornishft Want more:Priti Patel knocked out of Tory leadership contest as Robert Jenrick tops first poll Labour stands on the law to defend UK policy shift on Israel‘Incompetence, dishonesty and greed': Key findings of Grenfell reportTory HQ becomes ‘ghost ship' after wave of senior staff exitsWater executives to face jail if they obstruct UK investigationsSign up here for 30 free days of Stephen Bush's Inside Politics newsletter, winner of the World Association of News Publishers 2023 ‘Best Newsletter' award. Presented by Lucy Fisher. Produced by Clare Williamson. The executive producer is Manuela Saragosa. Audio mix and original music by Breen Turner. Broadcast engineers Andrew Giorgiades and Rod Fitzgerald. The FT's head of audio is Cheryl Brumley. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Mid Atlantic, host Roifield Brown and his panel of experts delve into the latest political developments on both sides of the Atlantic. On the UK front, the Conservative Party leadership race heats up as Robert Jenrick takes the lead, with Priti Patel bowing out. The discussion centers on the ideological divides within the Tory party and what Jenrick's lead might mean for the future of the Conservatives. The panel questions whether the party has learned anything from its recent defeats or if it remains stuck in its old ways.Across the Atlantic, the focus shifts to the U.S. election, where Kamala Harris and Donald Trump are set to face off in a pivotal debate. The conversation explores Harris's polling numbers, fundraising efforts, and her centrist appeal that seems to resonate despite the lack of a primary campaign. With disinformation playing a significant role, the panel also considers the broader implications of fake news, the power of social media, and the challenges of regulating these platforms in a democratic context.Key QuotesLogan Phillips: “Kamala Harris's campaign is trying to show she's empathetic, that she's tough, and that she means business now. Could the lack of policy focus hurt her? Only because the media is so obsessed with it.”Jane Mote: “The Conservative Party is struggling to find its place in politics, but we can't just discount them as odd. They still command a large part of the vote.”Cory Bernard: “Kamala feels like a change candidate, but she's an insider. She's all things to everybody, which might be an advantage.”Roifield Brown: “We're getting politicians who are all veneer with no policy substance, and it's utterly bad for both sides of the pond.”Cory Bernard: “The Tory party is in shock and disarray. There's no energy, it's just going to be status quo until the next reckoning.”Further ReadingThe Guardian: Tory Leadership RaceThe New York Times: Kamala Harris's Campaign StrategyBBC News: Disinformation in the US Elections Hosted on Acast. See acast.com/privacy for more information.

Ed and George are reunited to mull over whether Rachel Reeves should make a U-turn on the winter fuel payment furore. Is there an "escape route" she can take?And they examine the government's decision to suspend some arms shipments to Israel. Was it really “a legal decision, not a policy decision”, as the PM has claimed?Finally, we ask whether central bankers deserve the credit for falling inflation – or if they simply got lucky. And Ed and George issue a mea culpa for some slightly inaccurate predictions about the Tory leadership contest, as Priti Patel tumbles out of the race at the first hurdle.You could have been listening to this episode of EMQs early and ad-free! Become a member of POLITICAL CURRENCY GOLD

The first round of the Conservative leadership race has seen Priti Patel leave the race, and Robert Jenrick take poll position. Could he be the Conservatives next leader? And what kind of Tory is he? We talk to Tory watcher and author Ben Riley Smith from the Telegraph. Later, is Israel's Prime Minister Netanyahu in trouble? There is increasing desperation on the streets of Israel after the deaths of more hostages. The public mood has turned against the government and its ongoing war on Gaza. What happens now? We speak to the author and commentator Ayala Panievsky about how domestic politics is shaping Neyanyahu's military strategy.Editor: Tom HughesProducer: Natalie IndgeDigital Editor: Michaela WaltersSocial Media Editor: Georgia FoxwellVideo Production: Rory Symon & Shane FennellyDigital Journalists: Michael Baggs & Jacob PaulWin a money-can't-buy meet-and-greet with Jon, after enjoying a live podcast recording by pre-ordering a copy of his new book Strangeland here…https://www.waterstones.com/win/strangeland-prize-drawYou can listen to this episode on Alexa - just say "Alexa, ask Global Player to play The News Agents"The News Agents is brought to you by HSBC UK - https://www.hsbc.co.uk/https://store.global.com/collections/the-news-agents

Kamal and Camilla give their verdict on the Tory leadership race result. Plus, who is to blame for Grenfell, and will anyone actually end up in the dock? Robert Mendick joins The Daily T again to discuss the Grenfell Inquiry's final report and whether it gives the answers the survivors and bereaved have been waiting for. Don't miss our deep dive episode on the deadly fire, including first-hand accounts of that night and why the inquiry is seen as a failure by many.We want to hear from you!Email us at TheDailyT@telegraph.co.ukOr find us on X, Instagram and TikTok @dailytpodcastProducers: Lilian Fawcett and Georgia CoanPlanning Editor: Venetia RaineyExecutive Producer: Louisa WellsStudio Operator: Meghan SearleVideo Editor: Luke GoodsallSocial Media Producer: Niamh WalshEditor: Camilla TomineyOriginal music by Goss StudioHosted on Acast. See acast.com/privacy for more information. Hosted on Acast. See acast.com/privacy for more information.

The final Grenfell Tower Inquiry has blamed a chain of failures by governments and private companies for the fire that claimed 72 lives. We speak to the Grenfell resident whose warnings were ignored - and ask whether the survivors will now get the justice they want.Also tonight:A first round defeat for Priti Patel in the Tory leadership contest - so who's leading the race to become the next leader?And a quarter-final win at the US Open for the new British tennis star Jack Draper. We get reaction from New York.

The Guardian's Pippa Crerar and Kiran Stacey talk about whether Labour can move away from the doom-and-gloom messaging and towards a more hopeful tone? Plus, MPs will get their first chance to vote on leadership contenders this week. Help support our independent journalism at theguardian.com/politicspod

This week's clips are from late in 2020, when Priti Patel had been accused of bullying, I pick a fight with a multinational corporation and Donald Trump had lost the election but hadn't started his coup attempt yet.

The Tory leadership window has just closed and six MPs have thrown their names in. On one side of the party sits Tom Tugendhat and Mel Stride. On the other, Priti Patel, Robert Jenrick and Kemi Badenoch. James Cleverly sits somewhere in the middle and Suella Braverman is now nowhere to be seen. We talk to former Tory chairman, Lord Chris Patten, about the shape of his old party now. And ask Henry Hill - at Conservative Home - to read the tea leaves. Later, the next in our thrilling 'US Presidential Election movies you might have missed' series. This one stars James Spader and John Cusack. Can you guess?Editor: Tom HughesProducers: Natalie Indge & Zeynel Can YuceDigital Editor: Michaela WaltersSocial Media Editor: Georgia FoxwellVideo Production: Shane FennellyYou can listen to this episode on Alexa - just say "Alexa, ask Global Player to play The News Agents"The News Agents is brought to you by HSBC UK - https://www.hsbc.co.uk/https://store.global.com/collections/the-news-agents

Got a Dilemma? https://www.thenewblxck.com/dilemma Interested In Securing Shares In THE NEW BLXCK -https://app.seedlegals.com/en/pitch/c_VoSPUCwhTo/The-New-Blxck Any questions about this investment opportunity, please contact Brent@TheNewBlxck.com Join Our Discord Community: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Discord⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email Us: TheDayAfter@THENEWBLXCK.com WhatsAPP: 07564841073 Join us in our twitter community - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe NOW to The Day After: shorturl.at/brKOX The Day After, (00:00) Intro: House keeping (36:58) Headlines: Tommy Robinson arrested under Terrorism Act after London protest, Priti Patel vows to unite Tories in leadership bid, Video shows lead-up to police airport kick incident (40:12) What You Saying? Manchester Airport Police Brutality Incident: New Footage Emerges…Does This Change Your Mind? (01:18:08) Headlines: Kamala Harris campaign 'raises $200m' in a week, Paris arson attack and opening ceremony outrage, Global leaders try to dissuade Israel from increasing attacks on Lebanon (01:35:26) Word On The Road Celine Dion's amazing comeback performance at the olympics opening ceremony  American model claims Burna Boy owes her money Grandmother of Elon Musk's kids please for him to let their mother see them Childish Gambino claims Jorja Smith had a baby in interview  TW:// video of Director, Francis Ford, kissing extras on set (01:48:42) The People's Journal: Suella Braverman pulls out of Tory leader contest, Just Stop Oil try to block departure gates at Gatwick airport, Reeves set to axe projects to plug budget 'black hole', John Lewis allowed to build homes for first time, Cineworld to shut six branches as part of restructure (01:55:46) Asking For A Friend (02:42:10) Headlines: Murder investigation after park stabbing in east London, Woman dies after being attacked while walking dog, Huge California wildfire tears through 5,000 acres every hour (02:44:48) The Reaction: Simone Biles makes dazzling return to Olympic gymnastics at Paris 2024, Canelo to defend super-middleweight titles against Edgar Berlanga, Chisora defeats Joe Joyce in a thrilling slugfest, Claressa Shields becomes four-weight world champion (02:51:29) The Rap Up #News #currentnews #sports

In the one hundred and fifty-fourth episode we explore the Magic Words Fallacy, starting with Trump not wanting to be a chauvinist, Ted Yoho not apologizing, and Sovereign citizens not getting away with anything.In Mark's British Politics Corner we look at Nigel Farage making excuses for racists in his party, both Priti Patel and Boris not apologizing, and Robert Jenrick repenting for the wrong thing.In the Fallacy in the Wild section, we check out examples from The Incredible Burt Wonderstone, Cop Rock, American Dad, and Bob's Burgers.Jim and Mark go head to head in Fake News, the game in which Mark has to guess which one of three Trump quotes Jim made up.Then we talk about Kamala Harris's amazing first few days as the presumptive candidate.And finally, we round up some of the other crazy Trump stories from the past week.The full show notes for this episode can be found at https://fallacioustrump.com/ft154 You can contact the guys at pod@fallacioustrump.com, on Twitter @FallaciousTrump, or facebook at facebook.com/groups/fallacioustrumpSupport this podcast at — https://redcircle.com/fallacious-trump/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Former Labour adviser Ayesha Hazarika is back with Beth and Ruth as the election campaign moves towards its final week.  On this episode they answer listener questions about Nigel Farage - after the Reform UK leader suggested the West provoked Russia's invasion of Ukraine, while insisting he was not an "apologist or supporter of Putin" - and more on Priti Patel's chances of becoming leader of the Conservative Party.  They also discuss the role of Sir Keir Starmer's wife Victoria in the Labour campaign and what her role might be if Labour form the next government.   Email Beth, Ruth, and Ayesha at electoraldysfunction@sky.uk, post on X to @BethRigby, or send a WhatsApp voice note on 07934 200 444.         

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Oz Austwick.Download the Rubber Cheese 2023 Visitor Attraction Website Report - the annual benchmark statistics for the attractions sector.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website rubbercheese.com/podcast.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned in this podcast.Competition ends on 19th June 2024. The winner will be contacted via Twitter. Show references: Skipton Town Hall https://skiptontownhall.co.uk/accessibility/Noor & Katu https://noorandkatu.com/Survey mentioned by Paul:  https://www.euansguide.com/media/0uyju30y/final-23-euansguide-results-pdf.pdfKids in Museums Open Letter:  https://kidsinmuseums.org.uk/2024/05/dear-change-makers-an-open-letter-from-the-kids-in-museums-youth-panel/Rubber Cheese 2024 Visitor Attraction Website Survey - https://rubbercheese.com/survey/ https://carbonsix.digital/https://www.linkedin.com/in/pmarden/Paul Marden is the Founder and Managing Director of Carbon Six Digital and the CEO of Rubber Cheese. He is an Umbraco Certified Master who likes to think outside the box, often coming up with creative technical solutions that clients didn't know were possible. Paul oversees business development and technical delivery, specialising in Microsoft technologies including Umbraco CMS, ASP.NET, C#, WebApi, and SQL Server. He's worked in the industry since 1999 and has vast experience of managing and delivering the technical architecture for both agencies and client side projects of all shapes and sizes. Paul is an advocate for solid project delivery and has a BCS Foundation Certificate in Agile. https://rubbercheese.com/https://www.linkedin.com/in/thatmarketingbloke/ Oz Austwick is the Head of Commercial at Rubber Cheese, he has a somewhat varied job history having worked as a Blacksmith, a Nurse, a Videographer, and Henry VIII's personal man at arms. Outside of work he's a YouTuber, a martial artist, and a musician, and is usually found wandering round a ruined castle with his kids. Transcription:  Oz Austwick: Welcome to Skip the Queue, a podcast for people working in or working with visitor attractions. I'm your host, Oz Austwick. It's been a busy few weeks in the visitor attraction industry and the world at large. So in today's episode we're going to take some time to talk about what's happening, including the recent M+H Show, the upcoming election, the Family Friendly Museum Awards, and of course, the Rubber Cheese Visitor Attraction Website Survey. Oz Austwick: So, Paul, where have you been recently? Paul Marden: So as we are recording, it is currently half term week, a little bit of a damp half term week, which is a bit of a shame when you're in mid May, but went to Longleat at the weekend and went specifically to go and see their Steve Backshall live event, which is happening at the moment. So for those of you that don't have kids watching CBBC at the moment, Steve Backshall does the deadly 60 telly programme, which is kind of animals and nature on CBBC. And Steve brought out some of the best animals on his event at Longleat. So it was really cool. We got to see some. We saw an armadillo, we saw massive, great python and a wolf. He brought a wolf out on stage, which was pretty awesome. Oz Austwick: Oh, wow. Paul Marden: Yeah, that was cool. So there was lots of oohing and ahring and everybody enjoyed it. Lots of fun, even though it was absolutely gushing down with rain whilst we were there on Monday. So we didn't. Typical english style. We did not let the weather get in the way of a good day. What about you? Where have you been recently, Oz? Oz Austwick: We had our bank holiday day out on Sunday, not on Monday. So we had amazing weather. We threw all the kids in the car and drove down to Dorset to Swanage, where I used to spend my childhood holidays. And the place that went was Swanage Pier. I love it there. I spent my childhood, you know, fishing off the pier and swimming in the sea. Sadly, the hotel I used to go to doesn't exist anymore. They knocked it down and turned it into a sewage treatment plant. Paul Marden: Attractive. Oz Austwick: Yeah, absolutely. But it was absolutely amazing. The sea was very cold indeed. I did get in, had a bit of a swim, as did my eleven year old. The others all chickened out and just sat and watched. But it was lovely, you know, two p machines in the arcades. Paul Marden: Oh, I love it. Was it the pushers on the shelves? Coin drop ones? I love that. Yeah, gotta be the two p ones. Can't afford the ten p ones. That's too rich for me. Oz Austwick: Who can? I mean, that's vast amounts of money to win anything in those. Paul Marden: So Swanage for me just brings back memories of geography, field trips. I remember going there for about a week whilst I was at secondary school donkeys years ago, so. Oz Austwick: Right, well, we used to drive down from Yorkshire, where I grew up, and it would take all day to drive down to go to Swanage. I mean, it was, yeah, when we were there. Absolutely amazing. And the hotel was lovely before they knocked it down, obviously. So I have very fond memories and, yeah, nothing has happened to spoil those memories, thankfully. A very popular place for us to go. Paul Marden: Lovely day trip. Oz Austwick: Yeah, it really was. It really was. So the M+H show, let's talk about that, because that happened and it was quite a thing, wasn't it? Paul Marden: It really was. I had such a lovely time, so it was my first time at M+H show. It was. It was lovely event. They pitched it as the big meetup and it really was. I mean, it was absolutely jam packed with people. There were lots and lots of people there when I was there on Wednesday and so many people that I know that I was bumping into that were either running stands, presenting, or just being there and enjoying all the great content and meeting people. It was just such an awesome event. How was it for you as your first big attractions event? Oz Austwick: Absolutely, yeah. It wasn't just my first M+H. It was my 1st event. And, yeah, I was gobsmacked, to be honest. It was big. More than anything. I'm just genuinely surprised at how many companies sell museum display cases. Paul Marden: There was a lot of glass cabinets on show. Oz Austwick: Yeah, there really were. And they were beautiful. But, yeah, I mean, how do you differentiate yourself in that market, I wonder? Paul Marden: I would differentiate myself by going around and putting my greasy fingers over all the competition's glass and show how beautiful my cabinets could be. Oz Austwick: Yeah, just take my children. They'd make a mess of the glass within seconds of arriving. So did you get to any of the talks, any of the presentations? Paul Marden: I did, actually, yeah, I saw a few presentations. I thought they were really good this year. It was quite clever being given your headset that you could wear so that you could hear the presenters. Few people that have been in previous years telling me how great that was this time, because that was a new introduction this year. Oz Austwick: Can I just throw a slightly different perspective on that? I turned up late to one presentation and I didn't have the little box and the person who was handing them out was on the other side and couldn't get. So I missed it completely. Yeah, I mean, it's a great way to make sure you can hear what's going on. Paul Marden: It's tough. Isn't it? I felt it was a little bit. So when I had a similar experience where at one point I didn't have one, and it feels a little bit. It's hard, but it answers the problem they've had in previous years, where it was the same layout, where it's a big, noisy hall. And this did make it quite possible for people to be able to hear what was going on. But I would imagine as a speaker on stage, that's quite tough talking to people when you know they can't hear your voice. I don't know. I don't know how I'd feel about that. But there was one presentation that really stuck in my mind, and that was Spencer Clark from ATS and Steve Dering from Direct Access Consultancy. And they were talking about breaking down barriers and basically just giving a collection of essential accessibility tips for attractions. Paul Marden: And it was just such a great presentation. I always think that if I'm presenting at an event, if one person walks away, having heard one thing from me, I feel like I've kind of done my job. And to be fair to Spencer and Steve, they absolutely nailed that. I walked out of the room at the end of that, fizzing with ideas and walked away. And straight away that evening, I was writing a pitch for a client and things that I'd learned from what they were talking about made it into my pitch presentation. It's directly changing the way I think about accessibility. So I thought that it was a great achievement.Oz Austwick: And especially for that specific talk. It's not just a talk that says, “Oh, you can make some more money, do if you do this, or you can improve your response rate if you do this.” Actually saying, “This is a way you can help people.”Paul Marden: Yeah. Oz Austwick: And that's now changed the way that Rubber Cheese works and that. What an amazing result for them. Paul Marden: Yeah, absolutely. There's a few things, few numbers that stuck in my mind and I kind of. I went and read about them afterwards and we'll put some links in the show notes to the survey that these stats are based on. But there was. There's two things that they said which really stuck in my mind. 59% of disabled people say, if a venue has not shared its disabled access information, I avoid going because I assume it's inaccessible. And 77% of disabled people say I'm more likely to visit somewhere new if I can find relevant access information about the venue. So these numbers, they caught me straight away and they got me thinking and made me realise that making a venue accessible is more than just meeting the website accessibility guidelines, which is kind of a key focus for us in the industry.Paul Marden: Lots of organisations will want to make sure that they follow the WCAG guidelines, the accessibility guidelines. Anyone that has a large amount of public sector funding will have a statutory obligation to meet those targets. So that's a big focus of people's attention. But just making it so that a screen reader can read your website, or making it so that you've addressed colour accessibility for people that are colour blind isn't enough to make the attraction itself accessible. So if you don't share the content about how your venue is accessible, people will assume you are not accessible. It was an eye opener for me. They gave a really great example. They talked about Skipton Town Hall up in Yorkshire, and they've got a webpage on their site all about the accessibility features of the building. And it was rich with photography. Paul Marden: So, you know, it's got pictures of all of the access points into the building, what the door looks like and which part of the building it gives level access into. They had pictures of all of the toilets that they've got and how they're accessible. They're fortunate. They've got a changing places toilet. So this is one of these accessible toilets with a large bed and usually with the equipment to be able to move somebody out of a chair and onto a bed to be able to change them. They've got photos of all of that on the website. So the accessibility information is right there. It's really clear and it gives loads of really good evidence that demonstrates this is somewhere that takes accessibility seriously. Oz Austwick: Yeah. Paul Marden: Interestingly, this didn't come out in the talk itself, but I found it interesting that the Craven Museum is based in Skipton Town Hall and they won the most accessible museum and the overall winner of the Family Friendly Museums award last year. And we interviewed them back a couple of weeks ago, back in March. So it kind of shows you that making places more accessible for disabled people makes them more accessible for all sorts of people as well. So, you know, it can make it more accessible for families with young children, it can make it more accessible for the elderly, it can make it more accessible for people with temporary access needs. Paul Marden: If you've breaking your leg or something like that, you know, you're not permanently disabled, but you need access into a building and making places more accessible to you for disabled people widens the access into the entire venue itself. I've since had a quick look at some of our clients and they're all writing about this. People are putting lots of information onto their website about this sort of thing. I saw Eureka had a special microsite all about it and Mary Rose have got information on their website about it. So this is really important content. And for me, sitting and listening to them talking, going back and thinking about it is really. It's really caught my attention and made me think and do things differently, which, you know, I feel like that's what these sorts of events are all about. Really? Oz Austwick: Yeah, absolutely. I mean, what a fantastic result for the event. If it opens up the industry to people who were struggling to access it, then, yeah, job done, right? Paul Marden: Yeah, completely. What about you? Oz Austwick: There were a few highlights for me, but I think one of the things that stood out the most was getting to meet some of the kind of movers and shakers within the community meeting Gordon from ACE, what a lovely guy. Had a fantastic chat to him and it really struck me how there are so many people and organisations who exist within the sector purely to try and improve the whole sector for everybody. I like it anyway because I've got a real interest in the historical side of things, museums and stately homes and castles that really talks to me and I take the kids out to places, so it's nice to know, but to actually be part of an industry where everyone's trying to help each other, I think is really lovely. Paul Marden: It really isn't it? Yeah. There were so many people like Gordon that you met at the event and they just make you feel good, they make you buzzy. There's a huge kind of collective recharge of batteries and fizzing of ideas that comes from these sorts of events, it was just brilliant. Oz Austwick: Yeah. That's what networking should be, right? Paul Marden: Yeah, absolutely. I was going to do a shout out for one person that had a stand. I've got a card that I picked up. This is a lady called Sonya Varoujian and she runs an organisation called Noor and Katu. They import these handmade crocheted little animals, finger puppets and toys and things. I went straight over to those because my daughter is crocheting like mad. She got taught by grandma a couple of months ago. It blows my mind. I have absolutely no idea what's going on as she's doing this and all of a sudden, out the other side comes a squid. But this little organisation Sonya was living and working in Armenia got the idea when she returned back to the UK and now imports these toys and they're for sale in a bunch of different attractions. Paul Marden: I just thought it was really lovely that these were fair trade, they were nice, creative things that I know my daughter would absolutely lap up at an organisation and it's completely sustainable and makes a big difference in communities that are not well served. Oz Austwick: Absolutely. And I know that you, like me, almost certainly get dragged into gift shops at visitor attraction sites on a regular basis and there comes a point where you've seen the staff and to have a company out there that's not only doing good things, but providing something a little bit different, a little bit unique that you can buy in a gift shop and actually feel like you've done something worthwhile and bought something that isn't just going to fall apart in a couple of weeks. Paul Marden: Yeah, absolutely. Oz Austwick: I think that. Yeah, yeah, it would be really nice to see more things like that. So, yeah, go and check them out if you're listening or watching. Paul Marden: Did you see any talks yourself that  caught your attention? Oz Austwick: Yeah, yeah, there were a couple that sprung to them. But firstly, I wanted to just briefly mention the talk that I didn't get to watch. I'm a YouTuber, not a massively successful one, but I'm part of a YouTube community. So when I saw that the Tank Museum was doing a talk about how they've used the YouTube creator community to boost their own social media and their own income, I thought, “Fantastic, I'll go along and see that.” Because my brother in law, who's a far more successful YouTuber than I am, was actually part of that. He got invited down to make a video about his favourite tank. So I turned up and obviously I thought I was on time. I was too late. It was hugely crowded, there was no seats, there was no space. So I was stood in the kind of the corridor. Oz Austwick: It's not really. Is it a corridor? The path, the walkway, I don't know what you call it. And, yeah, got moved on by the venue staff because.Paul Marden: Loitering in the corridors. Oz Austwick: We were effectively blocking the way through. And rightly so, you know, they need to make sure access is maintained. But, yeah, I didn't get to see that talk, which I was a little bit sad about, but a couple of talks that I did get to see, which stood out, was the Bloomberg panel discussion hosted by Kripa Gurung. They're doing some amazing work. And the fact that it's a completely philanthropic organisation, I think is quite amazing if you haven't come across what Bloomberg are doing with Bloomberg Connects the app. But, yeah, that was really interesting. Talking about what they're doing, how they're getting organisations online, having the museum at the home and English Heritage there, talking about what they're doing with Bloomberg Connects was great. Oz Austwick: But I think, if I'm being honest, my favourite talk was the Castle Howard Christmas events talk, partly because it was really interesting, talking about the marketing and how they've created this amazing Christmas event that has a real following and people come back year after year and they've done that on purpose and it's been hugely successful. But Abby from Castle Howard, she's just hilarious. She's been a guest a couple of times, talking about how she hospitalised an old man on his very last ever day at work and then how she sacked Santa. Just, yeah, if you get a chance to go and see their talks go along, because it's not only entertaining but informative, too. So, yeah, that's probably the highlight for me. Paul Marden: Cool. I saw a lovely presentation. Longtime listeners will know that I'm a Kids in Museums trustee. So I went over and watched the Kids in Museums Youth Panel and it was really interesting because they had a summit focused around young people and their needs in museums back last year. They had a webinar where they talked about it a couple of months ago and I was blown away by these people who are part of the Kids in Museums Youth Panel. You know, young people at early stages of their careers, some of them are at uni still. Some of them are in the early stages of their first jobs and just talking so articulately about their experience of museums, what they think museums should change, what's going well, what could be done better? Paul Marden: And so I wasn't disappointed when I saw them speaking in real life. They did a cracking job talking about the museum summit and what they think are the issues in the museum. So there was a couple of stats I pulled out of it. Over 90% of young people don't feel considered as an audience and represented in museums, which that blows my mind, because we talk a lot about audience with the people that we work with, and the needs of young people are central to many of the conversations that we have about audience. So there. That made me think, “Oh, is there a problem where the conversations that do get had are not being discussed in the right way? Is it a problem of perception? Paul Marden: Is it that young people don't perceive that they're being considered when in actual fact they are, or is it a lack of involvement and so they feel like it's being done to them rather than being done with them?” Yeah. Food for thought. If most young people feel that museums don't consider them as part of their audience, that's problematic. Oz Austwick: Yeah, absolutely. Isn't it? I mean, I'd be amazed if the people that were running the museums had the same opinion. I suspect they clearly think they are doing things for young people and children, but maybe they're just not asking those young people what they want. Paul Marden: Yeah, absolutely. So there's a few things that the youth panel suggested could be done. So loads of kids go on school trips to museums. But have a guess what you think the minimum age is to go unaccompanied into a museum in some museums? Oz Austwick: Well, I mean, I'd expect that it would probably be 16. That feels like a reasonable age. Paul Marden: There are museums where you have to be 18 to go unaccompanied into the museum. Oz Austwick: Why? Paul Marden: You can go and get a job, you can go and pay your taxes, but you can't go into the museums on your own because you're not a responsible adult. That's interesting. And I use that word with a great deal of misuse. Oz Austwick: Yeah. I just struggle to work out how you could justify that. Paul Marden: I know. Oz Austwick: Well, obviously there are one or two museums out there where you probably need to be 18 to go in and have a look. Yeah. I mean, in general, why 18? Paul Marden: Yeah, I think standards of behaviour, you can expect people to behave in a certain way, but that doesn't. That's not dependent on age, that's dependent on your behaviour. Oz Austwick: And the sort of teenager that genuinely wants to go into a museum is probably going to behave pretty well when they're in that museum. Paul Marden: Yeah, you'd think. So the next thing I might play into this, but one of the things the youth panel want is to see more youth groups being represented in the decision making process in museums, so that they better represent communities and highlight career pathways for young people. Including more working class histories in museums would help people feel more represented. I thought that was quite interesting. We've been to a few recently where we did not necessarily see stories of our background being well presented at the museum. Oz Austwick: Yes. Paul Marden: Enough for both of us to have noticed it and commented it as we were wandering around. Oz Austwick: It's interesting because some do it really well. Paul Marden: Yeah. Oz Austwick: And coming from a historical background with a focus on arms and armour, there's a real issue that the sort of arms and armour that have survived from the mediaeval period are the unusual ones and they're the ones in the museum. So that's what people see. And you kind of assume that this fancy, ornate, decorated, enamelled armour is pretty standard, but the bog standard stuff didn't survive and maybe that's the issue when you're looking at furniture in a room, in a house, the fancy furniture is the one that survived because people cared about it. It wasn't being used on a day to day basis. Paul Marden: Yeah. Oz Austwick: Yeah. I don't know, but you're absolutely right, it does give you a slightly skewed view of what's actually out there. Paul Marden: Yeah. Look, if you're interested listeners, in finding out more about what the Kids in Museums Youth Panel are looking to achieve, they've just published an open letter to changemakers within the sector where they talk passionately about what they think the sector needs to do to change. There's a lovely video that goes alongside the open letter where these young people are using their voice to be able to advocate for change. It's great, it's really interesting and I highly recommend everybody goes and watches the video and reads the letter and then does something about it. Oz Austwick: So, anything else from M+H  that we need to talk about? Paul Marden: The lovely meal and drinks afterwards. The very lovely Bala McAlin and Stephen Spencer, both once of these parts, were hosting an event Wednesday evening, I think it was, which was absolutely lovely. Well attended. Drinks flowed, food came out. It was delightful. Very much appreciated. Oz Austwick: Yeah. And I have very mixed feelings about the fact that I decided to leave a little bit early. Paul Marden: But you got home at a reasonable time and I didn't manage to drag my backside in the front door until about half midnight. And it wasn't because I had a wonderful night, it was because I spent most of it in Waterloo station trying to get home. Oz Austwick: Yeah. A bit of an issue with the train. Paul Marden: Yes. I would much preferred if I'd actually stayed at the drinks event and then dragged myself into Waterloo later once they'd actually sorted themselves out. Oz Austwick: So I think at this point we probably need to talk about how the government have ruined our plans for the next few months of podcast content. Paul Marden: Yes.Oz Austwick: Because we've been thinking for a little while that it would be a really nice thing to do to talk to the main political parties about their idea for the visitor attraction industry in the future. And obviously our hands been forced a little bit. Paul Marden: It hasn't it? We're not the only ones. I think quite a few people were caught on the hop a little bit when Rishi announced the general election on the 4th of  July. So, yeah, events, dear boy, have somewhat overtaken us, haven't they? Oz Austwick: Yeah, just a little. So, yeah, we're probably not going to do that if for no other reason that the Labour Party shadow minister isn't standing again, for all the right reasons. But it does mean that there's a bit of an imbalance there and if we can't talk to all the parties equally and get their ideas, we probably shouldn't talk to any of them. Paul Marden: Yeah, absolutely. Oz Austwick: That being said, we can still talk about it, right? Paul Marden: Yeah, absolutely. The lovely people at ALVA Bernard, who presented at M+H and talked about this very subject, amongst other things, they've done a lot of policy work and have prepared some thoughts around what they think is important to the sector, around strengthening the visitor economy, protecting arts and culture and heritage and supporting the natural environment, whilst at the same time looking after all of those people that either work or give up their time to support the sector. So, yeah, there's a few things in there that I thought it was worth us just touching on, because I think it's really important that we think about what the future of the sector could look like in just a very few weeks time as the country changes. They've got some interesting thoughts. Paul Marden: Unsurprisingly, the sector would probably benefit from some reduced taxation and there's quite a number of different areas within which ALVA think that the taxation burden on the sector could be lessened. And similarly, they've also got ideas around how funding for the various arts councils and support organisations around the different home nations would make a substantial difference, especially around capital funding would make a big difference to the sector. But there was a few very specific arts which jumped out as me, as being kind of. They really meant something to me. So there's one. ALVA says, “They ask all the political parties to ensure culture, life, performance, arts, heritage and nature are experienced by every child and young person and are within the national curriculum.” Yeah, I think this is so important. Yeah, I think I've talked on the podcast before. Paul Marden: This was one of the big COVID victims. So many schools during COVID had to stop taking kids out and experiencing the outside world and going to day trips and the like. And I just. I think it is so important. It's really hard for many schools. They've got such a burden around meeting the curriculum, budget cuts, all of the calls on the staff time is so hard for them to prioritise day trips. But I've seen him in my own daughter's school. Just the powerful impact it has on the kids. They're a school where the kids barely spend a whole week in class. They're usually out doing something outside of school, which I just think is brilliant. And I got to tag along with them. A few months ago. We went to London. Paul Marden: We did the trip to the Science Museum, took the kids up on the train and on the tube, which was, let me tell you, quite scary. Oz Austwick: Did you manage to bring them all back? Paul Marden: Counted them in and counted them out and it was all good. It was all good. But then went into parliament and that was just brilliant. Taking a bunch of ten and eleven year olds into parliament and bless them, it was the tail end of the day. So they were all shattered. But they were so completely engaged by it. They saw Priti Patel walking through the central lobby. They saw all of these different ministers, their advisors, and they got to sit in the chamber of the House of Commons and seeing debate going on. It was all about Horizon scandal. It was just. It was such a brilliant day trip for the kids and how much does it enrich them.Paul Marden: Yeah, okay, me and Millie go to these places all the time, but, you know, there might be one or two kids in that school for whom this is the only time that they get to experience a day trip into London and see one of the big national museums and go in and enjoy parliament. I never got to go into parliament when I was Millie's age. Oz Austwick: No. And I think it's really important to say that. I mean, both you and I live in the southeast of the country in a relatively rural and affluent area and that even here with the schools that we've got, they're struggling to do this. And then when you look at what the inner city schools are having to deal with and some of the northern cities and northern towns where they're really struggling with population poverty up there, how are those kids getting similar opportunities? Paul Marden: Yeah. Oz Austwick: And the fact is they're not. Paul Marden: No, no. Oz Austwick: And that's something that I can't agree with ALVA more on this, that this needs to be prioritised because this is the future. Paul Marden: Yeah. Another area where we've had direct experience, from conversations we've been having recently is around supporting local authorities in their care of civic collections and culture. I mean, you've spoken to so many places recently, haven't you, where cultural budgets are just being eviscerated. Oz Austwick: Yeah. Yeah, I mean, I've always had a kind of a love of finding those little obscure rural town museums because you find some amazing things in them. My local museum, it's a tiny little market town and they've got like a special area of Egyptian relics. They've got a mummy in a sarcophagus in this little museum that's what, four rooms? But they've got no funding. And there's so many times we're talking to museums like this. They know what they need and they know what they want, but they just don't have the money to be able to do it. Paul Marden: Yeah, absolutely. Oz Austwick: They come to us looking for a website and they're just struggling for budget to do anything. Paul Marden: Yeah, which is where things like that Bloomberg Connect app comes in, because when you look on the Bloomberg Connect site, you've got big national museums like National Portrait Gallery in there using the Connect app. But there were some little ones in there as well that I saw, you know, small local town museums just like the ones that you're describing in there using that app. Oz Austwick: I was looking through the app last night and my eye was caught by, I think it was Beverly Town Hall. I was born in Beverley, up in the East Riding of Yorkshire, and I sort of thought, “Oh, I'll have a look at that.” And I just got drawn in and it was just this amazing experience. I didn't even know Beverley had a town hall that was open to the public, nevermind that had a collection that you could view through the Bloomberg Connect app. So, yeah, I guess maybe a little bit more in the way of awareness, but it shouldn't be down to a philanthropic organisation like Bloomberg to keep these museums and collections going. Paul Marden: Yeah, absolutely. So look, the ALVA kios of the political parties is up there on their main website. Really worth going and looking at. As the manifestos are published, you'll be able to see what the political parties are doing. There's already some information on the various different party websites around what they want to do within the culture and tourism sectors. But I think we've got a few weeks yet to wait until we see the actual cast iron commitments come out in manifestos. So that'll be interesting to see the direction that takes. Oz Austwick: And I suspect we're going to talk about this a little bit more over the next few episodes, perhaps. Paul Marden: Yeah, maybe. The other thing I will mention, this is a shameless plug because I work as a trustee at Kids in Museums. We're working on this flagship awards ceremony and it is absolutely delightful event lots of people enjoying themselves doing amazing work and there is a sponsorship opportunity. So if you're like us, one of those kind of sector supporting organisations that serve the attraction sector, and you'd like to support the good work of Kids in Museums and be associated with that amazing event, give me a shout, because I can point you in the direction of the right people to talk to get that sponsorship in place and I know it will make a massive difference to them. Have you been busy recently? What have you been up to? Oz Austwick: Do you know what? Weirdly, it's been a little bit busy. Yeah. I mean it feels like it's always a little bit busy, but it's been specifically a little bit busy because as of yesterday we've launched the third annual Rubber Cheese Visitor Attraction Website Survey. Paul Marden: Excellent. Oz Austwick: That's quite a mouthful, isn't it? It'd be really nice to find a catchier name for it than that. Paul Marden: I always talk about naming is the hardest problem in computing, but naming is the hardest problem in marketing, I think. Oz Austwick: Yeah, let's be honest, what it's actually known is pretty much new survey brackets two. So it's the third one. The first one was a bit of an eye opener, the fact that there wasn't anything already out there and we did this and it was amazing. The second one, we tried to refine it and we got some really nice, interesting data. This is probably the first time we've been able to sit and look at it and go, “Right, okay, now we've got a couple of years worth of results. We can look at what we actually need to be asking and what's just out there because we want to ask, because it's interesting and what information we're not actually getting.”Oz Austwick: So we've really cut back on the number of questions and I think it's probably safe to say that isn't going to have a massive impact on the quality of the information that we get, but it's also allowed us to add in a few extra little bits as well. So yeah, we're talking about sustainability and the use of AI and yeah, I'm really excited. Paul Marden: Yeah. Oz Austwick: I haven't actually looked to see if people have started filling it. Paul Marden: I can't look, I can't look. I just kind of want to look through my fingers. Oz Austwick: I'm not sure I want to know, but yeah. So if you are listening to this, if you've got this far into the podcast and you work at a visitor attraction, please go and fill this in. There's a link in the show notes. There's links on LinkedIn, on X. Everywhere we go. There will be a link for this. And if you can't find it, go to rubbercheese.com. And it's right there at the top of the homepage. There's a link. Paul Marden: Yeah. rubbercheese.com/survey, slip that right in there. Oz Austwick: Yeah. I think one of the things we've done differently is the advisory board. We talked about this a little bit in the last episode. We did what an amazing thing to have these guys on board. I think they've saved us months of work by just being clever. Paul Marden: They've improved the quality of what we've done. Asking us, what on earth are you asking that question for? Those answers are exactly the same answer. Can't you make it easier for me to know what I need to gather before I type my data in? Oz Austwick: Exactly, saying, “Oh, well, I wouldn't fill it in because you don't tell me what I need to do.” Okay, well, we'll do that. It's not a problem. Yeah. How amazing. So thank you to them and to Expian for sponsoring the advisory board. Paul Marden: Yeah, absolutely. And we're working through now focusing on the kind of engagement plan to increase more people. And then, you know, whilst we have a lull as people are going to be filling in their survey, we'll start planning, looking at the data, seeing where the stories lie. We'll talk about that in some future episodes, but starting to gather together what the final report looks like and the stories that will be told. And, you know, we're really grateful to Convious for sponsoring us on the digital survey and the digital report that will follow and then a bunch of webinars that will run afterwards. So, you know, the call to action for us is get in there, find your data, read the guidance notes, go and fill in the survey. Paul Marden: But then once you've done that, come and talk to us because, you know, we'd love to know what you would like us to dig in to. It is amazing how this rich resource of data that we've got and people ask us questions that we've never even thought of, and we look at the data differently and we find a different story in there. So without your input, without you telling us what's interesting you, with what's bothering you, what's challenging you, we don't look at the data properly and we don't find those stories for you. So come and talk to us. Oz Austwick: Is this how it feels to kind of run a museum, to be the custodian of this amazing thing and just want people to come and engage with it. Yes, because that's kind of it. You know, we've got this amazing data and it's got all of these wonderful stories within it that are relevant to anyone in the industry and we just want to talk about it. So, yeah, please fill in the survey, talk to us about it and, yeah, with any luck, this one will be bigger and better than the last two. Paul Marden: There we go. Couldn't ask for more than that, could we? Oz Austwick: No. Before we go, because we're going to wrap up relatively soon, there's one thing that I noticed that we failed to do last time and we talk a lot about giving away a book and I think we even said we were giving away a book in the last episode and then never mentioned a book. So, Paul, do you have a book that you'd like to recommend? Paul Marden: Do you know what, Oz? It's funny you should say that. I absolutely do. I have this book Delivering the Visitor Experience by also previously of these parts, Rachel Mackay, who is, I believe, at Hampton Court Palace, and she's written an amazing book about what it is to create, manage and develop unforgettable vista experiences at museums. I don't want a museum, but it was really interesting for me to be able to read this book all about the process that people that do run museums go through to develop, craft and tell that story and give that amazing experience. It's a brilliant book. Heartily recommend it. And if you retweet the show note saying, “I want Paul's book”, then you too could get an amazing copy of Delivering the Visitor Experience by our friend Rachel Mackay. Oz Austwick: Amazing. Thanks very much. Paul Marden: Slightly out of breath because it will be edited out, I'm sure, but I had to run up the corridor and go find the book and take it off the shelf and bring it down because although I was completely organised with all my stuff from M+H show, did not have my book recommendation. Well, there you go. I think that just about wraps us up, doesn't it? It's been a busy few weeks for us with M+H show and all that's going on and that doesn't look to abate over the next few months as we get the survey into shape and find out what's happening in the sector. Oz Austwick: So I think it's only going to get busier. Paul Marden: It is. How is this your first time actually hosting? Oz Austwick: I think I prefer this one. Maybe that's because it's not my first one. Or maybe it's just because I. Paul Marden: Because you're power hungry and you took the captain's chair. Oz Austwick: Make it so. Yeah, definitely Picard rather than Kirk. But that's because he's a West Yorkshire man. Paul Marden: Is he really? You've got too much hair to be Picard. I'm sorry.Oz Austwick:  I'm not wearing my Star Trek uniform.Paul Marden: On that bombshell. Thank you very much, mate. Oz Austwick: Thank you. Oz Austwick: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others find us. And remember to follow us on X for your chance to win the books that have been mentioned. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. You can find show notes and transcriptions from this episode and more over on our website, SkiptheQueue.fm. The 2023 Visitor Attraction Website Report is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the report now for invaluable insights and actionable recommendations!

In today's episode, John Duisberg sits down with Priti Patel, Chief People Officer at G2. Priti leads all aspects of G2's employee success function including diversity, equity, and inclusion, as well as defining the company's business and talent strategy.   In this episode, Priti shares how G2 measures and redefines employee experience, including a new measurement called INPS or “Inclusion Net Promoter Score,” which is a key indicator for how the company aligns their company's purpose and culture with their more than 500 distributed employees.   Tune in as we delve into the strategies and insights that drive G2's remarkable employee success story. Whether you're an HR professional, a business leader, or simply passionate about fostering a thriving workplace culture, You won't want to miss this conversation with Priti Patel.   Resources related to this episode Visit www.g2.com Follow G2 on LinkedIn https://www.linkedin.com/company/g2dotcom  Follow Priti on social media at: https://www.linkedin.com/in/pritipatel1/ https://twitter.com/_priti_patel_ Subscribe to G2's LinkedIn newsletter at https://www.linkedin.com/newsletters/touch-base-7123756060036710400/ Subscribe to G2's email newsletter at https://learn.g2.com/learn-newsletter   Credits Theme Music

Dr. Brooke Cunningham, ASTHO Member and Health Commissioner for the Minnesota Department of Health, reflects on the importance of using policy to achieve racial equity; Dr. Priti Patel, Acting Director of the Office of Science in the National Center for Immunization and Respiratory Diseases at CDC, discusses a new study in the American Journal of Preventive Medicine that considers the public health role in the response to long COVID; and an ASTHO report examines the benefits of verbal screening when treating people using two or more substances during pregnancy. American Journal of Preventive Medicine Webpage: The Role of U.S. Public Health Agencies in Addressing Long COVID ASTHO Report: Polysubstance Use During Pregnancy and the Benefits of Universal Verbal Screening ASTHO Webpage: Stay Informed

Why can't every freeborn Briton burn his Christmas tree in his own hearth?  Jemma and Marina ponder how this question, that is on precisely nobody's lips, was chosen by blovitaing bell Boris Johnson as the hill to die on for his £15k per column article in the Daily Mail. You've got to wonder if they're having buyer's remorse yet.  Then brace yourselves, as it's onto our new Brexit benefit! Move aside pint of wine, because now we have shellfish in the Thames! Prawn cocktail a la Thames, anyone? Or perhaps a bit of Coquille St Craps?  But the meat of this pod is dedicated to the utterly gut-wrenching Post Office scandal. The ladies discuss why this story has finally captured everyone's attention and how it is sadly symptomatic of a country where the rich and powerful can cheat and crush the little person. They discuss the gross gangster-style bullying and intimidation carried out by the Post Office and talk about the person who is really at fault here... Keir Starmer - apparently! Plus they pay homage to tireless campaigners of the cause like Priti Patel, or at least she made out she was, until a Community Note on X proved otherwise.  After a delicious dose of fury from Ian Hislop as he schooled Tory MP Jake 'not very bright' Berry, the ladies move on to Kate Middleton's winning fashion formula, which is totally accessible for all - we just need to wait for H&M to start stocking diamond-encrusted tiaras, shields and tridents.  Then it's onto underrated tweets and clips of the week, including a particularly cheeky Farage-flavoured one and a belter of a Post Office pudding from the wonderful satirist, Rosie Holt.   Thank you for sharing and do tweet us @MarinaPurkiss @jemmaforte @TheTrawlPodcast Patreon https://patreon.com/TheTrawlPodcast Youtube: https://www.youtube.com/@TheTrawl Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this the first of a two part series, co-pilots Pearson and Halligan dig into the data files for some of their most explosive voyages on the rocket of right thinking, from 2023.The rocket featured many guest appearances from big names in politics including previous Home Secretary, Priti Patel, live from the Conservative party Conference in October. She shared her thoughts on the ‘woke blob' running Whitehall, and her hopes for a Tory victory in 2024.Throughout 2023 your co-pilots have prided themselves in championing unheard voices and in October the rocket welcomed former head teacher Mike Fairclough who shared his heartbreaking and shocking story of how he has been ostracised and disgraced as a teacher for giving his opinion on school closures and vaccinations at his former place of work.Read more from Liam: https://www.telegraph.co.uk/authors/liam-halligan/ |Read more from Allison: https://www.telegraph.co.uk/authors/a/ak-ao/allison-pearson/ | Hosted on Acast. See acast.com/privacy for more information.

Dame Priti Patel has criticised the Conservative Party's actions on tackling illegal migration, saying “I don't think the government has handled that particularly well”. In an exclusive interview with Jake Berry on TalkTV, the former Home Secretary also said the Tories have not done enough on tax cuts to win the next general election, gave her thoughts on the “interesting choice” of David Cameron's reappointment, and explained why questions need to be asked about why the Rwanda plan isn't working. Hosted on Acast. See acast.com/privacy for more information.

There were so many warnings it would fail. How did it get this far?. Help support our independent journalism at theguardian.com/longreadpod

Two of Westminster's best-connected journalists, Sky News' Sam Coates and Politico's Jack Blanchard, guide us through their predictions of how British politics will play out over the next seven days.On this episode, they look ahead to the King's Speech - the first since Charles became monarch and Rishi Sunak became prime minister. And they share some expert intel from Sky's royal commentator Alistair Bruce, the man who leads the sovereign procession and sets the pace for the King.And the King's speech means that Parliament is back after a break. What are MPs going to be focusing their attention on? Plus, the COVID inquiry continues after a dramatic week, with testimony from Sir Mark Sedwill, the former chief whip, Lord Lister, who was Boris Johnson' s aide, and Priti Patel, the former home secretary. Email with your thoughts and rate how their predictions play out: jackandsam@sky.uk or jackandsam@politico.co.uk

Priti Patel is a British politician who has been a prominent figure in the Conservative Party. As of my last knowledge update in September 2021, she held the position of Home Secretary in the United Kingdom, a role she assumed in July 2019.Priti Patel was born on March 29, 1972, in London, England. She has a background in economics and has been involved in politics for much of her career. She has served as a Member of Parliament (MP) for various constituencies, including Witham, since 2010.Patel is known for her conservative views on immigration and law and order. She has supported policies aimed at strengthening border control and reducing net migration to the UK. As Home Secretary, she was responsible for overseeing immigration and policing in the country, among other key areas.Her tenure in government has not been without controversy. She faced criticism and scrutiny for her handling of various issues, including the Windrush scandal, the treatment of asylum seekers, and allegations of bullying within her department.In this episode we get a look at her groveling apology to the King for causing "embarassment" over her Prince Andrew questions.to contact me:bobbycapucci@protonmail.comsource:Priti Patel apologises to king after email about Andrew's security leaked | Prince Andrew | The GuardianThis show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/5080327/advertisement

Priti Patel is a British politician who has been a prominent figure in the Conservative Party. As of my last knowledge update in September 2021, she held the position of Home Secretary in the United Kingdom, a role she assumed in July 2019.Priti Patel was born on March 29, 1972, in London, England. She has a background in economics and has been involved in politics for much of her career. She has served as a Member of Parliament (MP) for various constituencies, including Witham, since 2010.Patel is known for her conservative views on immigration and law and order. She has supported policies aimed at strengthening border control and reducing net migration to the UK. As Home Secretary, she was responsible for overseeing immigration and policing in the country, among other key areas.Her tenure in government has not been without controversy. She faced criticism and scrutiny for her handling of various issues, including the Windrush scandal, the treatment of asylum seekers, and allegations of bullying within her department.In this episode we get a look at her groveling apology to the King for causing "embarassment" over her Prince Andrew questions.to contact me:bobbycapucci@protonmail.comsource:Priti Patel apologises to king after email about Andrew's security leaked | Prince Andrew | The GuardianThis show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/5003294/advertisement

Rishi Sunak has confirmed the Manchester leg of HS2 will be scrapped and replaced with transport projects in the Midlands and the north. But with the Conservative conference dominated this week by Priti Patel dancing with Nigel Farage, Liz Truss being treated like a rock star and endless tributes to GB News, has the Conservative party been taken over by rightwing populism? The Guardian's John Harris is joined by columnist Gaby Hinsliff. Help support our independent journalism at theguardian.com/politicspod

With HS2's future unclear, conversation at the Tory conference gets railroaded. The team discuss the rumours and speculation swirling at the Conservative party conference in Manchester, with both delegates and opposition seeking clarity on what Prime Minister Rishi Sunak will announce regarding the Birmingham to Manchester leg of HS2. What would the cancellation mean for Scotland, and has the speculation overshadowed the other announcements during conference? The team also look ahead to Labour's conference coming up and how the mood may be in the opposition party. Also, can anything be read from *that* video of Nigel Farage and Priti Patel dancing in terms of a tone shift in the Tories?

A bumper episode featuring Rishi Sunak, the Rosebank oilfield, the Rutherglen and Hamilton West by-election, and Robin McAlpine.The numerate among you will note that's four not three Rs but why ruin a good podcast title over arithmetic?Rishi Sunak seems assailed on all sides at the Conservative Conference in Manchester. Farage hob-nobbing with Priti Patel, Liz Truss re-emerging with her 60 "Growthers", and northern Tory mayors not at all happy with the rumoured cancellation of HS2.We look at this plus the lurch even more to the right with Mark Harper embracing conspiracy theories on 15 Minute Cities.While abandoning HS2 looks on the cards the UK government is hell bent on going ahead with the development of the Rosebank oilfield.Lesley demolishes the misinformation surrounding this disastrous decision.We give our first impressions on Robin McAlpine and Common Weal's Direction-A realistic strategy for achieving Scottish independence.The paper makes much of activist action and a significant example of this is Chain of Freedom on October the 14th.To find out more and take part follow this linkhttps://chainoffreedom.scot/There's also discussion on the Rutherglen and Hamilton West by-election.All this plus, for those who've missed it, the return of the interrupting delivery driver, and Ryder Cup reflections. ★ Support this podcast ★

Isabel Hardman presents highlights from Sunday morning's political shows.  Rishi Sunak is in the limelight as the Conservative party conference begins. The polls don't look good for him, but he comes out fighting, claiming he's 'going to do things differently'. The public associate him with personal wealth, does he think that makes him look out of touch? Sunak claims his values are clear, and contrasts himself with the 'hiding' Starmer. Meanwhile, Gove wants tax cuts before the next election, unlike the chancellor and prime minister. Priti Patel isn't impressed with the Home Secretary's comments on multicultralism. And Wes Streeting defends Labour's shifting policies. Produced by Joe Bedell-Brill

In the one hundred and thirty third episode we explore the Playing the Victim Fallacy, starting with Trump claiming people only accuse him of sexual assault, fraud, and stealing classified documents because he's the best.In Mark's British Politics Corner we look at Priti Patel, Dominic Raab, and Boris Johnson all feeling very put upon when asked to behave well.In the Fallacy in the Wild section, we check out examples from Russell Brand, The Minute You Wake Up Dead, and Everybody Loves RaymondJim and Mark go head to head in Fake News, the game in which Mark has to guess which one of three Trump quotes Jim made up.Then we talk about Trump being found civilly liable for committing massive fraud in NY.And finally, we round up some of the other crazy Trump stories from the past week.The full show notes for this episode can be found at https://fallacioustrump.com/ft133 You can contact the guys at pod@fallacioustrump.com, on Twitter @FallaciousTrump, or facebook at facebook.com/groups/fallacioustrumpSupport this podcast at — https://redcircle.com/fallacious-trump/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

The former prime minister put forward allies including Jacob Rees-Mogg and Priti Patel

Boris Johnson's long-awaited resignation honours list has been published. It means some of his closest aides throughout the partygate scandal will sit in the House of Lords for life, and his list also honours former cabinet ministers Jacob Rees-Mogg and Priti Patel.Just minutes before the list came out, Nadine Dorries - the former culture secretary and a close ally of Boris Johnson - quit as an MP with immediate effect, triggering a by-election in her Mid-Bedfordshire seat, hours after she said on TV that she didn't want that...And the Labour party are also causing a stir after watering down their flagship pledge to spend £28 billion a year on green technology. The policy was supposed to power Britain's next industrial revolution. But now Shadow Chancellor Rachel Reeves has rowed back the plans - blaming the Conservative party for “crashing the economy”. Lewis asks what it means for Labour, as they aim for election victory.

The Tories are at each other's throats…again. Both Suella Braverman and Priti Patel took a pop at the party's leadership at recent conservative conferences. Could Sunak survive a looming Tory revolt? And the state pension age may rise to 68, would you return to work if it meant a shot at rebuilding the country? Plus, the panel discusses their favourite accents and why we judge them so much. “The point here about the Conservatives is that they're finished.” – Tom Peck. “I think it's a deepening and a radicalisation of the rump that is left of Conservative support in the UK.” – Naomi Smith “I am totally expecting to have to find work when I'm 70, unfortunately.” – Hannah Fearn “I don't think people are going to go back to their job to rebuild the country, because people just aren't like that.” – Tom Peck www.patreon.com/ohgodwhatnow Presented by Group Editor Andrew Harrison with Naomi Smith, Tom Peck and Hannah Fearn. Managing Editor: Jacob Jarvis. Producer: Chris Jones. Audio production by Alex Rees. OH GOD, WHAT NOW? is a Podmasters production. Learn more about your ad choices. Visit megaphone.fm/adchoices

Christopher Hope gets a field trip this week, leaving the Red Lion behind for Lewes in Sussex. Chopper is joined by Conservative Party Chairman, Greg Hands and mental health minister and local MP Maria Caulfield, as they went out knocking on doors ahead of next week's local elections. Hands is quick to say that Sunak plays well on the doorsteps, but do the voters we hear from agree? And which former leader would he like to see being more vocal (clue is in the title, listeners). Plus the Conservative frontrunner for next year's London mayoral election, Samuel Kasumu, tells Chris why he has the backing of senior Tories such as Priti Patel and Grant Shapps, and why he wants to focus on improving the lots of people today and in future, rather than dwelling on Britain's past.For 30 days' free access to The Telegraph: https://www.telegraph.co.uk/chopper |Sign up to the Chopper's Politics newsletter: https://www.telegraph.co.uk/politicsnewsletter |Read Chopper's Peterborough diary: https://www.telegraph.co.uk/peterborough-diary |Listen to Ukraine: the latest: www.playpodca.st/ukraine|

Finding themselves on a week-long Times cruise from New York to Southampton, Matt Chorley talks to former cabinet minister Ed Balls about the chances of him returning to politics, his next big challenge and the risk of Keir Starmer becoming complacent in the same way Labour did ahead of the 1992 General Election.Plus columnists Rachel Sylvester and David Aaronovitch ask whether union leader Mick Lynch has gone overboard in his latest round of media interviews, the motivation behind Priti Patel's new group calling for Tory party democracy, and whether Wes Streeting is the next leader of the Labour Party. Hosted on Acast. See acast.com/privacy for more information.

We thought they couldn't do worse than Priti Patel. As conditions in Manston reveal Suella Braverman's stupendous callousness, it turns out that yes, they could. We unpack the rank incompetence, as well as the rank and incompetent. Plus, New York Times columnist Michelle Goldberg joins us to look ahead to the US midterms – and the unfortunate parallels in politics both sides of the pond.  “The blue tick is going to become a sign that basically you're a huge dork.” – Michelle Goldberg  “Everyone in the Conservative Party now thinks they're Winston Churchill.” – Seth Thévoz  “What you're seeing with Braverman is the Republicanisation of British politics.” – Seth Thévoz  “The Republicans are now a party that has turned its back on democracy.” – Michelle Goldberg “It's frustrating that only the people who believe in language take it seriously.” – Michelle Goldberg www.patreon.com/ohgodwhatnow Presented by Dorian Lynskey with Arthur Snell and Seth Thévoz . Group Editor: Andrew Harrison. Lead Producer: Jacob Jarvis. Producers: Alex Rees, Jacob Archbold and Jelena Sofronijevic. Assistant Producer: Kasia Tomasiewicz. Audio production by Alex Rees. OH GOD, WHAT NOW? is a Podmasters production. Learn more about your ad choices. Visit megaphone.fm/adchoices

Trick or Tweet? Elon Musk buys Twitter to impose his half-formed ideas about free speech on the online world. Will he just make things worse? Suella Braverman doggedly refuses to take responsibility for either her emails or the migrant processing crisis. How long can she hang on? Plus, Labour's attack lines for the Sunak Era. And why is Hallowe'en growing while Bonfire Night fizzles? “Somehow even Priti Patel is showing more moral backbone than Suella Braverman.” – Hannah Fearn “Sunak is finally, finally the evidence of Cameron detoxifying the Tory Party." – Ahir Shah “Halloween is Goth Christmas. What's not to love?” – Marie Le Conte Written and presented by Andrew Harrison with Hannah Fearn, Marie le Conte and Ahir Shah. Producers: Jacob Archbold and Jelena Sofronijevic. Assistant producer: Kasia Tomasiewicz. Audio production: Alex Rees. Theme music by Cornershop. Lead Producer: Jacob Jarvis. Group Editor: Andrew Harrison. OH GOD, WHAT NOW? is a Podmasters production. Learn more about your ad choices. Visit megaphone.fm/adchoices

Michael Walker and Owen Jones discuss the key events of Truss’s first full day as prime minister and her first PMQs against Keir Starmer. Plus: Why Suella Braverman as the new home secretary could be even worse than Priti Patel; Liz Truss hires a climate disaster as an advisor; and bye bye bye Nadine Dorries. […]

After the UK home secretary decided to extradite Julian Assange to face trial and a possible life sentence in the US, Ben Quinn reports on what the ruling means for the WikiLeaks founder – and for press freedom. Help support our independent journalism at theguardian.com/infocus

Whenever the US knows it's stuck in a quagmire, it reframes the narrative. Right now, that's happening in Ukraine. Meanwhile in the UK, in the same breath as Priti Patel signed the extradition order for Assange, she has put forward mindblowingly dictatorial legislation against free press and free speech - made all the more dangerous by its vagueness. Here in the US, new legislation could break up big corporations in a nw anti-trust push - depending of course on the details. As it's Pride month, it's a good time to not only remember the radical but to reclaim the radical. PLUS a rad read on mutual aid and community organizing in a failing empire! leecamp.locals.com

Hacktivism and other cyberattacks continue against Russian targets, but some hacktivism that affects software supply chains may go too far. An initial access broker in the criminal-to-criminal market. BlackMatter may be working with BlackCat. CISA offers a warning and advice to SATCOM operators. NIST offers some guidance on industrial control system security. Johannes Ullrich reminds us to patch our backup tools. Our guest is Armando Saey from MISI with insights on maritime port security. And Rear Admiral Mehoff, call your office. For links to all of today's stories check out our CyberWire daily news briefing: https://thecyberwire.com/newsletters/daily-briefing/11/53 Selected reading. Popular NPM Package Updated to Wipe Russia, Belarus Systems to Protest Ukraine Invasion (The Hacker News)  Software Supply Chain Weakness: Snyk Warns of 'Deliberate Sabotage' of NPM Ecosystem (SecurityWeek)  Russian government websites face ‘unprecedented' wave of hacking attacks, ministry says (Washington Post)  Ukraine's Digital Ministry Is a Formidable War Machine (Wired) Exposing initial access broker with ties to Conti (Google)  Experts Find Some Affiliates of BlackMatter Now Spreading BlackCat Ransomware (The Hacker News) Strengthening Cybersecurity of SATCOM Network Providers and Customers (CISA)  NIST SPECIAL PUBLICATION 1800-10 Protecting Information and System Integrity in Industrial Control System Environments: Cybersecurity for the Manufacturing Sector (NIST) Hoax caller claiming to be Ukrainian PM got through to UK defence secretary (the Guardian)  Russians target Priti Patel and Ben Wallace with fake video calls (The Telegraph)