The Great Retention

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We’re experiencing a shift in the way we work. Employees are feeling burned out – more than ever before. Disengagement is rising. And it's become increasingly clear that most employers simply aren’t meeting their people’s needs. All of this has culminate

The Great Retention


    • Aug 7, 2024 LATEST EPISODE
    • infrequent NEW EPISODES
    • 27m AVG DURATION
    • 42 EPISODES


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    Latest episodes from The Great Retention

    Crafting an Authentic Employer Brand with McLarens' Sonya Tolson

    Play Episode Listen Later Aug 7, 2024 30:07


    In today's live-recorded episode, we're joined by Sonya Tolson, Global Chief People Officer at McLarens. Sonya brings more than 20 years of experience and expertise in HR strategy, talent management, compliance, learning and development, and culture enhancement, serving in leadership roles at companies such as SunTrust Bank, Olympus Corporation of Americas, and the National Christian Foundation. We'll delve into how McLarens aligns its HR strategy with business objectives, the significance of employee engagement, and the development of a compelling employer value proposition to both attract and retain top talent.   If today's conversation resonates with you, please rate this episode and share it with your network. Your engagement helps us inspire and equip more leaders in creating thriving workplaces.   Don't forget to join our leadership community at https://www.cooleaf.com/resources/podcast to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit https://www.mclarens.com/ Follow McLarens on LinkedIn at https://www.linkedin.com/company/mclarensglobal/ Visit https://www.cooleaf.com/resources/podcast for more episodes and resources   Credits Theme Music

    Engage to Excel: Priti Patel, Chief People Officer at G2 (Recorded Live)

    Play Episode Listen Later Apr 24, 2024 22:27


    In today's episode, John Duisberg sits down with Priti Patel, Chief People Officer at G2. Priti leads all aspects of G2's employee success function including diversity, equity, and inclusion, as well as defining the company's business and talent strategy.   In this episode, Priti shares how G2 measures and redefines employee experience, including a new measurement called INPS or “Inclusion Net Promoter Score,” which is a key indicator for how the company aligns their company's purpose and culture with their more than 500 distributed employees.   Tune in as we delve into the strategies and insights that drive G2's remarkable employee success story. Whether you're an HR professional, a business leader, or simply passionate about fostering a thriving workplace culture, You won't want to miss this conversation with Priti Patel.   Resources related to this episode Visit www.g2.com Follow G2 on LinkedIn https://www.linkedin.com/company/g2dotcom  Follow Priti on social media at: https://www.linkedin.com/in/pritipatel1/ https://twitter.com/_priti_patel_ Subscribe to G2's LinkedIn newsletter at https://www.linkedin.com/newsletters/touch-base-7123756060036710400/ Subscribe to G2's email newsletter at https://learn.g2.com/learn-newsletter   Credits Theme Music

    Future Proofing HR: Driving a Positive Impact On Employees and Business in 2024

    Play Episode Listen Later Dec 20, 2023 43:05


    Dive into a transformative discussion originally presented in a recent expert-led session. This episode focuses on the critical influence of HR in advancing both employee welfare and business objectives as we approach 2024 and beyond. John Duisberg hosts our panel of experts who share their insights on harmonizing business growth with fostering a positive organizational environment.   Featured Speakers: Kevin Henry, Executive Vice President and Chief People Officer, PulteGroup Sylvia Taylor, Chief Human Resources Officer, Safe-Guard Products International   Key Insights: HR and Business Alignment: Learn about the vital role of HR in marrying people-focused strategies with business goals for overall success. Growth Through HR: Discover how to assess the impact of HR initiatives on both the business and its employees, showcasing real returns. Technological Integration in HR: Explore how leaders are using technology to craft personalized and efficient employee experiences. Developing a Dynamic Workplace Culture: Find out the strategies employed by PulteGroup and Safe-Guard to create exceptional workplace environments. Employee Experience Essentials: Get the foremost tip for improving employee experience in the year 2024. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit Cooleaf.com   Credits Theme Music

    The Pillars of Flourishing in a Remote-First Workplace with Seth Bartholomew

    Play Episode Listen Later Nov 9, 2023 30:33


    Today, John Duisberg sits down with Seth Bartholomew, the Head of Employee Experience at Chronosphere. With a rich background in People leadership roles at top companies such as Huly, Disney, and FabFitFun, Seth has a unique perspective on how to create thriving company cultures and empower employees to truly flourish. Discover how Chronosphere operationalizes company values across different geographies and time zones, while maintaining a welcoming, remote-first environment. You'll also learn about the importance of intentionality in acquiring and retaining talent, the role of data in crafting better employee experiences, and the critical best practices shared in Chronosphere's Remote-First Playbook. Tune in to hear Seth and John's conversation about helping your organization and people flourish in a remote-first work environment.   Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit https://chronosphere.io/ Follow Seth Bartholomew at https://www.linkedin.com/in/sethbartholomew/ Referenced during today's episode: https://www.donut.com/   Credits Theme Music

    Trust and Transparency: The Building Blocks of Culture with Eric Ly

    Play Episode Listen Later Sep 20, 2023 28:23


    Ever wondered how a LinkedIn co-founder approaches trust in the world of remote work? Dive into an intimate conversation between John and Eric Ly, a tech entrepreneur who transitioned from co-founding one of the world's most influential networking platforms, LinkedIn, to redefining background checks with his new venture, KarmaCheck. In this episode, John and Eric explore the heart of organizational culture, focusing on trust and transparency. From the inception of KarmaCheck to its growth as a fully remote and distributed team across the US, Eric delves into the significance of integrating these values. As they navigate through the transformative nature of work, learn about the essentials of daily stand-ups, the role of authenticity in leadership, and strategies for effective remote hiring. As a cherry on top, Eric rounds off with a practical piece of advice for leaders looking to ace the remote work culture. Whether you're an entrepreneur, a leader in the corporate realm, or just an individual passionate about workplace culture, this episode is packed with insights and real-world experiences that'll inspire and guide. Ready to rethink trust and transparency in your workspace? Tune in!   Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit KarmaCheck.com Follow KarmaCheck at Linkedin.com/company/karmacheck Follow Eric at Linkedin.com/in/ericly Follow Eric on X (formerly Twitter) at X.com/KarmaCheckInc   Credits Theme Music

    Crafting Culture in a Modern World: A Conversation with Shane Jackson

    Play Episode Listen Later Sep 6, 2023 32:54


    Dive into the heart of modern corporate culture with Shane Jackson, President of Jackson Healthcare—a multi-billion dollar giant. This episode unravels the unique, purposeful strategies driving Jackson Healthcare's success in an age where employees have an abundance of choices. Shane shares firsthand insights into the challenges and opportunities of returning to the office post-pandemic and how they achieve flexibility in such a vast organization. Grasping the intricacies of a multigenerational workforce and navigating the delicate balance between remote and on-site work environments, Shane offers insights that are not only enlightening but also deeply actionable. Anchored in his ethos of "Living and Leading with Intention," Shane's renowned speaking engagements at elite events showcase his call-to-action for leaders: to channel their influence towards positive change and craft legacies that resonate far beyond the confines of boardrooms. In a landscape where job-hopping is the norm, the true art lies in crafting a magnetic culture. Through intentional stewardship and a genuine commitment to service, Shane Jackson showcases how transformative leadership can make all the difference. Dive in and let this episode guide your journey towards purposeful leadership in today's ever-evolving corporate world.   Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Follow Shane Jackson on LinkedIn https://www.linkedin.com/in/shanejacksonculture Visit ShaneJackson.com   Credits Theme Music

    Leading by Listening: Cultivating Culture and Engagement at Kennesaw State University with Karen McDonnell

    Play Episode Listen Later Aug 23, 2023 22:52


    How do you maintain a sense of culture in a university of more than 40,000 students across over 180 programs, as well as with the faculty and staff? In today's episode, John sits down with Karen McDonnell, Chief Human Resources Officer at Kennesaw State University (KSU). KSU started 60 years ago as a two-year community college. Today, it is a doctoral university with approximately 43,000 students. Karen enlightened us on the crucial role that company culture plays at KSU, and how they have managed to preserve this unique identity amidst their continuous growth. She shares the innovative strategies they've put in place to counter challenges that arose due to the pandemic and some of the initiatives KSU started that helped their Human Resources team achieve an overall satisfaction level of more than 90% in their customer surveys. Tune in to hear Karen's fascinating journey into the world of organizational culture, employee engagement, and servant leadership. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit www.kennesaw.edu   Credits Theme Music

    34. From Success to Significance: Leadership Lessons with Daugherty Business Solutions CEO, Ron Daugherty

    Play Episode Listen Later Aug 9, 2023 32:11


    Imagine having a clear path to your very own 'Emerald City', a shared vision that motivates and inspires every single member of your team. On today's episode, we sit down with Ron Daugherty, President and CEO of Daugherty Business Solutions, as he reveals just how this can be achieved.   Daugherty Business Solutions has achieved remarkable recognition as a top workplace, ranking 2nd in the nation in the Top Workplaces USA program. Ron shares insights into maintaining a common sense of purpose across their geographically distributed teams and discusses the unique elements of their company culture, including the famous Daugherty Party Band. He unveils his vision for Daugherty's future, aiming to grow the business from $350 million to $1 billion in revenue and eventually transform it into an employee-owned company. Ron also highlights the impactful Access Point program, driving diversity in the technology workforce. Stay tuned for Ron's valuable advice on creating top workplaces. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.   Resources related to this episode Visit https://www.daugherty.com/ Daugherty Business Solutions Awards: https://www.daugherty.com/awards Ron was the 2023 Chairman of the American Heart Association Heart Ball: https://vimeo.com/802872845/945b856c7b  Learn more about Access Point: https://accesspointprogram.com Watch the official “Daugherty Brought The Party” Music Video: https://vimeo.com/712238626/bd1f24e60b  Credits Theme Music

    Innovative Strategies to Foster a Supportive Environment with Linda Matzigkeit

    Play Episode Listen Later Jul 26, 2023 23:35


    How does a company with more than 13,000 people create a thriving workplace culture across multiple locations? Today, John Duisberg sits down with Linda Matzigkeit, Chief Administrative Officer at Children's Healthcare of Atlanta. Children's diverse workforce of over 13,000 people work across three hospitals, eight urgent cares, and many other ambulatory locations across metro Atlanta. Children's has made a conscious effort to double down on culture and redefine their mission, vision, values, and employee promise. Linda and John discuss the innovative tactics her team employed to reinforce the new Children's Healthcare of Atlanta story, the crucial role that leadership visibility plays in employee engagement, and how investing time in employees and recognizing their efforts can create a positive workplace culture. Tune in for valuable insights and inspiration on empowering managers and sustaining a robust organizational culture, especially during challenging times. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit https://www.strong4life.com/en Follow Children's Healthcare of Atlanta on social media at: Facebook: https://www.facebook.com/ChildrensHealthcareofAtlanta Twitter: https://twitter.com/childrensatl LinkedIn: https://www.linkedin.com/company/children's-healthcare-of-atlanta Instagram: https://www.instagram.com/childrensatl/ TikTok: https://www.tiktok.com/@childrensatl Follow Linda on LinkedIn at https://www.linkedin.com/in/linda-matzigkeit-b20454/   Credits Theme Music

    Harnessing Collective Knowledge: Open Source Strategies for an Inclusive Tech Industry

    Play Episode Listen Later Jul 12, 2023 35:05


    In today's episode, John Duisberg chats with Demetris White Cheatham, Chief of Staff to the CEO at GitHub. Discover how GitHub's innovative approach to open sourcing knowledge and building a vibrant community is revolutionizing the tech industry's approach to Diversity, Equity, and Inclusion (DEI). Demetris shares insights into GitHub's transition to a fully remote company and how it contributes to their ability to foster diversity and inclusion on a global scale. Learn about the four pillars of their DEI strategy: People, Philanthropy/Social Impact, Policy, and Platform, and how they synergistically work together to achieve better outcomes that have a lasting impact for generations. Explore GitHub's community-driven initiatives, such as ALL IN, an open-source DEI community, and their partnership with stakeholders from across the industry, creating a collective force for positive change. Uncover how GitHub measures progress and accountability through surveys and initiatives like the maintainers listening tour, enabling them to continuously improve and make data-driven decisions. Don't miss this engaging episode that showcases the transformative power of open sourcing knowledge and fostering community to create a more inclusive and equitable tech industry. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit https://socialimpact.github.com/ Learn more about All In Open Source at https://allinopensource.org/ Follow All In Open Source on Twitter at https://twitter.com/AllInOpenSource    Credits Theme Music

    31. Expanding with Empathy: Fostering Connection and Culture in a Distributed Workforce with Whitney Hoffman-Bennett

    Play Episode Listen Later Jun 28, 2023 22:37


    What happens when a company goes from a single office to a team of more than 300 employees covering more than half the country, during a pandemic? How do you maintain a strong company culture during such an incredible journey? Today, John sits down with Whitney Hoffman-Bennett, Senior Vice President of People and Culture at CallRails. During the pandemic, CallRails saw significant growth on its team, which included their first remote hires. Whitney talks about how CallRails navigated the shifting landscape of work while caring for their employees; and the role of Employee Resource Groups in fostering connection and engagement in a distributed team. Don't miss this insightful conversation on the importance of culture, and innovative ways to maintain it in a rapidly growing and changing work environment. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.  Resources related to this episode Visit https://www.callrail.com/  CallRail named a 2023 Best Workplace by Inc. Magazine https://sta.mx/bn9 Follow Whitney at https://www.linkedin.com/in/whitneybennettphr  Visit https://www.charityvest.org/    Credits Theme Music

    30. Unleashing Sustainable Growth Through Exceptional People with Mike Kaeding

    Play Episode Listen Later Jun 14, 2023 27:55


    Businesses are often looking for ways to increase revenue while keeping costs low. For many companies, payroll can make up 30% or more of your gross revenue. So how can investing in exceptional individuals drive sustainable growth for a company? In today's episode, I sit down with Mike Kaeding, CEO of Norhart to talk about that and more. Norhart  is revolutionizing the construction industry and tackling America's affordability crisis head-on while building a better way for people to live. Mike shares his personal experiences, including leading Norhart after the passing of his beloved father,  how hiring exceptional people has fueled Norhart's growth, and insights into handling changes within your organization. Tune in to discover the strategies for fostering business growth through investment in top talent. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Visit https://www.norhart.com Follow Mike on LinkedIn at https://www.linkedin.com/in/mikekaeding/ Follow Mike on Instagram at https://www.instagram.com/mikekaeding/  Credits Theme Music

    29. Being a Progress Person: The Future of HR Leadership with Tanisha Tulloch

    Play Episode Listen Later May 31, 2023 25:50


    What does it take to create a progress-based culture in the workplace? In this episode of The Great Retention, I sit down with Tanisha Tulloch, Chief People Officer at EZRA Coaching, to discuss the key components of building a progress-driven organization. Tanisha is a successful executive-level Human Resources Leader, Consultant, and Advisor with skills in developing and implementing strategic HR-driven process improvements, models, and strategies. From redefining values to using engagement survey data effectively, Tanisha shares practical insights and examples for leaders who want to foster a culture of growth and development. Tune in to learn about the importance of individualized growth experiences, the rise of the HR tech stack–beyond ChatGPT, and how your Learning & Development strategy can shape the employee experience. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.    Resources related to this episode Follow Tanish on LinkedIn https://www.linkedin.com/in/tanisha-tulloch/ Visit https://helloezra.com/ Follow EZRA on social media: LinkedIn: https://www.linkedin.com/company/ezracoaching/ Twitter: https://twitter.com/EzraCoaching Facebook: https://www.facebook.com/coachingezra YouTube: https://www.youtube.com/channel/UCxUinks6eWypKhDf8WSCWbA Instagram: https://www.instagram.com/ezra.coaching/   Credits Theme Music

    28. Navigating Connection and Wellbeing in a Remote-First Workplace with Angelique Hamilton

    Play Episode Listen Later May 17, 2023 27:18


    Are you struggling to keep your remote team connected and engaged? Do you want to know how to create a positive employee experience that leads to a more engaged workforce? In today's episode of The Great Retention, John Duisberg speaks with Angelique Hamilton, Vice President of People at Circulo Health and Founder of HR Chique Group, about how to navigate remote work and build a thriving workplace culture. From keeping employees connected through technology to promoting mental health and well-being, Angelique shares practical tips and strategies for creating a positive employee experience that drives retention and productivity. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.  Resources related to this episode Follow Angelique at https://www.linkedin.com/in/angiehamiltonmba/ Visit https://www.circulohealth.com/  Follow Circulo Health at https://twitter.com/CirculoHealth https://www.linkedin.com/company/circulohealth/ https://www.instagram.com/CirculoHealth/  Visit https://www.hrchiquegroup.com/  Follow HR Chique Group at https://www.facebook.com/hrchiquegroup/  https://www.instagram.com/hrchiquegroup/ Credits Theme Music

    27. Fueling Cultural Growth While Developing Cutting Edge Marketing Technology

    Play Episode Listen Later May 3, 2023 22:33


    In today's episode, Prem Bhatia speaks with Roger Barnett, CEO of MessageGears, a customer engagement startup based in Atlanta GA, about the importance of culture in building and scaling a business. Roger shares that every company has a culture, and leaders who do not prioritize culture are neglecting an essential part of their business that affects everyone's daily working environment. At MessageGears, Roger and his team have defined nine core values that guide the kind of business they want to run and the kind of environment they want to create for their people and customers. Prem talks with Roger about how this shows up through their hiring process and themes that guide their strategic vision to execute at a high level and continue this exciting growth. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.  Resources related to this episode Follow Roger on LinkedIn https://www.linkedin.com/in/rbarnette/ Follow  MessageGears on: LinkedIn: https://www.linkedin.com/company/messagegears-llc/ Facebook: https://www.facebook.com/messagegears Instagram: https://www.instagram.com/messagegears/  Twitter: https://twitter.com/messagegears  YouTube: https://www.youtube.com/channel/UCc-gP_QzqhMZzVKNaAP1ihg  Credits Theme Music

    26. Collaborating to Create a Culture of Recognition and Appreciation with Kiley Skadburg

    Play Episode Listen Later Apr 19, 2023 22:14


    When was the last time you were able to gauge the happiness of your employees, as well as how much they feel a sense of community, appreciation, and belonging within your organization? When Kiley Skadburg, Chief Marketing Officer of The Iowa Clinic, saw their People Leadership team was looking for new ways to elevate the employee experience in their organization she made it a point to become an ally and actively champion the steps being taken to create a deeper sense of connectedness for their front line workers who have been going through A LOT in the healthcare industry over the last several years. To her, there was no ulterior motive of developing a performative measure to unlock performance, but a people-first measure to love their people more, which we absolutely love and think you will too. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches. Resources related to this episode Visit https://www.iowaclinic.com/ Follow Kiley Skadburg at https://www.linkedin.com/in/kileyskadburg Follow The Iowa Clinic at Facebook: https://www.facebook.com/IowaClinic/ Twitter: https://twitter.com/TheIowaClinic LinkedIn: https://www.linkedin.com/company/1549086/ YouTube: https://www.youtube.com/user/TheIowaClinic  Credits Theme Music

    25. The Power of Authentic Storytelling in People Experience with Julie Ann Crommett

    Play Episode Listen Later Apr 5, 2023 38:32


    We're excited to have Julie Ann Crommett, Founder and CEO of Collective Moxie, on today's episode to talk about how storytelling can revolutionize Diversity, Equity, and Inclusion (DEI) in the workplace. Julie Ann has been a driving force in the DEI space for over 13 years, leading efforts to diversify talent in media and tech, and helping organizations revolutionize their DEI strategies through inclusive storytelling practices, accountability, and community partnership. You won't want to miss what Julie Ann has to share about the importance of a “shared vocabulary,” why we need to talk more about what DIDN'T work in DEI, as well as practical advice and lessons learned to help create a more diverse, equitable, and inclusive work environment for your team. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.  Resources related to this episode Visit https://www.collectivemoxie.com/ Follow Collective Moxie at: https://www.instagram.com/collectivemox/ https://twitter.com/CollectiveMox https://www.linkedin.com/company/collective-moxie https://www.facebook.com/collectivemox Follow Julie Ann at https://www.linkedin.com/in/julieanncrommett/ Credits Theme Music

    24. Critical Strategies to Differentiate Your Culture with Bridgett Hart

    Play Episode Listen Later Mar 22, 2023 24:56


    Have you ever wondered what sets your employee experience apart from others? If you're like many business leaders, you might be hesitant to invest time and resources into building a better culture. However, building a unique and engaging company culture doesn't have to be costly or time-consuming, and that's exactly what we're going to explore today in our conversation with Bridgett Hart, Vice President of Employee Engagement at ibex. Bridgett is an expert in employee communications and engagement, with over 20 years of experience in Employee Engagement, Training and Development, and Organizational Communications. She has successfully built inclusive and supportive business cultures centered around the continuous improvement of the employee experience. In this episode, we have the honor of hearing Bridgett's passion for connecting people and building cultures, as she shares how simple and consistent actions can have a more significant impact on your company's environment than grandiose gestures. Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.  Resources related to this episode Follow Bridgett Hart on LinkedIn https://www.linkedin.com/in/bridgett-hart-749a6151/ Follow ibex on Linkedin https://www.linkedin.com/company/ibex-global/ Learn more at https://www.ibex.co/ Credits Theme Music

    23. Beyond the Record: Connecting Ex-Offenders with Employers

    Play Episode Listen Later Mar 8, 2023 24:28


    Why would a business leader choose to not hire the perfect candidate? What are  the stigmas around hiring formerly incarcerated people?. In today's episode, Prem Bhatia sits down with Andre Peart to unpack Andre's experience re-entering the workforce, the stigmas around hiring formerly incarcerated people, and how ConConnect is helping address this issue.  Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.  Resources related to this episode Visit https://conconnect.com/ Follow Andre on LinkedIn Follow ConConnect on Facebook, YouTube, and Twitter Credits Theme Music

    22. Fostering A Culture Of Belonging Beginning With Your Interview Process

    Play Episode Listen Later Feb 22, 2023 28:38


    How does your hiring practice impact your company culture and retention? In today's episode, John Duisberg sits down with Josh McAfee to unpack hiring practices and how the way you attract top talent can impact your company culture.  Don't forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and other helpful content designed to help you go further as a people-first leader and develop a winning culture, everywhere your leadership influence reaches.  Resources related to this episode Visit https://humansdoing.net  Follow Josh on LinkedIn Credits Theme Music

    21. 7 Action Strategies for Creating a People-First Culture from Top Executives

    Play Episode Listen Later Feb 8, 2023 30:29


    John Duisberg and Prem Bhatia, Co-Founders of Cooleaf and The Great Retention podcast, sit down to unpack some of the biggest lessons learned thus far from the executive leaders we feature on this show and how they can apply to our business and people leadership today! RESOURCES RELATED TO THIS EPISODE Follow these featured guests on LinkedIn:  Sangram Vajre Carl Streck Cherie Caldwell Kevin Henry Donald Knight Jeff Perkins Mike Gustafson Join our community at TheGreatRetention.comLearn more about how to elevate your employee engagement at Cooleaf.com CREDITS Theme Music

    20. Inspiring A Play To Win Culture

    Play Episode Listen Later Dec 14, 2022 29:14


    In today's episode, John Duisberg sits down with Brenda Leadley, SVP, Head of HR Americas at Allianz Global Corporate & Specialty. AGCS has shaped a culture with 9 total values, which have been a part of the company's turnaround and have helped them in terms of The Great Retention. Brenda and John talk about values that inspire a culture of purpose-driven relationships, the remote work experience & its impact on connection, and the impact of “The Great Resignation” and “Quiet Quitting.” ABOUT BRENDA LEADLEY The Allianz Group has employed Ms. Leadley for 23 years. She has worked in various functions, including marketing, communications, IT, and Claims. These experiences, coupled with a master's degree in Organizational Management and Development and 17+ years in HR, honed her interest in the drivers of positive corporate culture, including leadership, trust and transparency, and organizational design as it relates to accountability and decision-making.   Currently, she is the regional head of HR for the US, Canada, and Bermuda for Allianz Global Corporate & Specialty (AGCS). She manages all aspects of HR, from benefits ($54M+ budget, 32 benefits plans) to HRIS/payroll (22 vendors, 28 system interfaces) to development and employee relations (~1400 employees). Ms. Leadley joined Allianz in 1999 at its property & casualty company, Fireman's Fund, where she was in the marketing department. From there, she spent two years in IT, developing web application standards and becoming a usability expert, and then moved to Claims building the Claims Academy. All three roles involved significant change management efforts. In 2005, she moved to the Allianz headquarters in Munich to lead three global HR IT projects, including talent and performance management, e-learning, and e-recruiting. After five years, Ms. Leadley transferred to Paris to become global head of talent management at Allianz Trade, another Allianz subsidiary, where she implemented talent management and talent acquisition tools, processes, and standards along with delivering the AZ Trade Academy. In 2015, she returned to the US to head HR for AZ Trade's Americas region, and then in 2018, she was appointed regional HR head for AGCS in New York. RESOURCES RELATED TO THIS EPISODE https://www.linkedin.com/in/bleadley/ CREDITS Theme Music

    19. How Top Workplaces Create Winning Cultures, Part 2 (Recorded Live)

    Play Episode Listen Later Nov 30, 2022 42:10


    In today's episode, John Duisberg is joined by Katie Cox Branham, VP of People at Salesloft, Donald Knight CPO at Greenhouse Software, and Jeff Perkins, Former CEO of ParkMobile for The Great Retention's Live Event “Purpose Driven Leadership.” They talk about what Purpose-Driven Leadership is and why it matters, how they are achieving this in their companies, and making it sustainable. Their discussion also gives the audience a look into the future of leadership. Today's episode was recorded live at the Atlanta Tech Village and is Part 2 of this 2 part episode. About Katie Cox Branham Katie is the Vice President of People at Salesloft. After taking the reins to lead Salesloft's People Ops in 2020, she helped design and execute Salesloft's hybrid workplace model amid massive company growth. With employee headcount more than quadrupling since she joined the then-200-person team in 2018, Katie leads a growing team that recruits the best and brightest talent, guides the entire employee experience, including onboarding, training, and leadership development, as well as focuses on designing industry-leading perks and benefits. Her background includes 10 years of experience in human resources, recruiting, and employee engagement roles. Katie earned her BBA from Valdosta State University. About Donald Knight Donald Knight is Chief People Officer at Greenhouse Software. He leads with a people-first mentality hoping to unlock the potential of Greenhouse talent globally. With a laser focus on the connection between people and the processes that serve them, Donald and his team create proximity by building bridges focusing on enhanced experiences that nurture culture and develop people. In his role leading the People team, Donald works to help Greenhouse create an environment for people to do the best work of their lives. He is responsible for providing global strategy and leadership in developing, overseeing, and administering people programs. With expansion top of mind, the team delivers a scalable people strategy that enables the organization to expand globally. Before Greenhouse, Donald served as Senior Vice President of Global Talent for Edelman. He helped shape the HR brand as a proactive, insightful, and collaborative solution provider in this role. Donald has held numerous senior leadership roles for Southern Company Gas, a subsidiary of Southern Company (NYSE: SO), and the Defense Commissary Agency.A native of Virginia, Donald holds a bachelor's degree in criminal justice from Virginia Commonwealth University and a master's degree in human resource management from the University of Richmond. Donald is also a graduate of the project leadership program at the engineering school of Cornell University for business executives. He and his family reside in the Greater Atlanta area. About Jeff Perkins Jeff Perkins is the former CEO of ParkMobile, the #1 parking app in the U.S. with over 40 million users. During his five-year run at ParkMobile, he helped grow revenue by 233% resulting in the successful sale of the business to EasyPark Group. Prior to ParkMobile, Jeff was the CMO of QASymphony (now called Tricentis) where he helped establish the brand and grow revenue by 500% over a three-year period, leading to a $40 million Series C with Insight Venture Partners. He also has held senior marketing leadership positions at PGi and AutoTrader. Jeff started his career grinding it out in the NYC ad industry at Saatchi & Saatchi. His experiences range from traditional to digital, B2C to B2B, and agency-side to client-side. Jeff's work has earned him numerous accolades including the Atlanta Business Chronicle's MAX Award for marketing excellence and the Technology Association of Georgia's Award for Marketing Executive of the Year. Jeff received his BA from American University and MBA from Emory University's Goizueta Business School where he is now an adjunct professor. He is a frequent contributor to several marketing publications and a speaker at many industry events. His book, "How Not to Suck at Marketing" was published by How2Conquer in 2021. When he's not working, you might find him riding his Peloton bike or attending a Bruce Springsteen concert (he's been to 32 so far). He lives in Atlanta with his awesome wife (also a Goizueta grad), two adorable daughters (ages 11 and 14), and two poorly behaved-rescue dogs. FOLLOW ON LINKEDIN Katie Cox Branham: linkedin.com/in/katie-cox-branham-2b9a5244 Donald Knight: linkedin.com/in/proximityknight  Jeff Perkins: linkedin.com/in/jeffperkins1 CREDITS Theme Music

    18. How Top Workplaces Create Winning Cultures, Part 1 (Recorded Live)

    Play Episode Listen Later Nov 16, 2022 31:02


    In today's episode, John Duisberg is joined by Katie Cox Branham, VP of People at Salesloft, Donald Knight CPO at Greenhouse Software, and Jeff Perkins, Former CEO of ParkMobile for The Great Retention's Live Event “Purpose Driven Leadership.” They talk about what Purpose-Driven Leadership is and why it matters, how they are achieving this in their companies, and making it sustainable. Their discussion also gives the audience a look into the future of leadership. About Katie Cox Branham Katie is the Vice President of People at Salesloft. After taking the reins to lead Salesloft's People Ops in 2020, she helped design and execute Salesloft's hybrid workplace model amid massive company growth. With employee headcount more than quadrupling since she joined the then-200-person team in 2018, Katie leads a growing team that recruits the best and brightest talent, guides the entire employee experience, including onboarding, training, and leadership development, as well as focuses on designing industry-leading perks and benefits. Her background includes 10 years of experience in human resources, recruiting, and employee engagement roles. Katie earned her BBA from Valdosta State University. About Donald Knight Donald Knight is Chief People Officer at Greenhouse Software. He leads with a people-first mentality hoping to unlock the potential of Greenhouse talent globally. With a laser focus on the connection between people and the processes that serve them, Donald and his team create proximity by building bridges focusing on enhanced experiences that nurture culture and develop people. In his role leading the People team, Donald works to help Greenhouse create an environment for people to do the best work of their lives. He is responsible for providing global strategy and leadership in developing, overseeing, and administering people programs. With expansion top of mind, the team delivers a scalable people strategy that enables the organization to expand globally. Before Greenhouse, Donald served as Senior Vice President of Global Talent for Edelman. He helped shape the HR brand as a proactive, insightful, and collaborative solution provider in this role. Donald has held numerous senior leadership roles for Southern Company Gas, a subsidiary of Southern Company (NYSE: SO), and the Defense Commissary Agency.A native of Virginia, Donald holds a bachelor's degree in criminal justice from Virginia Commonwealth University and a master's degree in human resource management from the University of Richmond. Donald is also a graduate of the project leadership program at the engineering school of Cornell University for business executives. He and his family reside in the Greater Atlanta area. About Jeff Perkins Jeff Perkins is the former CEO of ParkMobile, the #1 parking app in the U.S. with over 40 million users. During his five-year run at ParkMobile, he helped grow revenue by 233% resulting in the successful sale of the business to EasyPark Group. Prior to ParkMobile, Jeff was the CMO of QASymphony (now called Tricentis) where he helped establish the brand and grow revenue by 500% over a three-year period, leading to a $40 million Series C with Insight Venture Partners. He also has held senior marketing leadership positions at PGi and AutoTrader. Jeff started his career grinding it out in the NYC ad industry at Saatchi & Saatchi. His experiences range from traditional to digital, B2C to B2B, and agency-side to client-side. Jeff's work has earned him numerous accolades including the Atlanta Business Chronicle's MAX Award for marketing excellence and the Technology Association of Georgia's Award for Marketing Executive of the Year. Jeff received his BA from American University and MBA from Emory University's Goizueta Business School where he is now an adjunct professor. He is a frequent contributor to several marketing publications and a speaker at many industry events. His book, "How Not to Suck at Marketing" was published by How2Conquer in 2021. When he's not working, you might find him riding his Peloton bike or attending a Bruce Springsteen concert (he's been to 32 so far). He lives in Atlanta with his awesome wife (also a Goizueta grad), two adorable daughters (ages 11 and 14), and two poorly behaved-rescue dogs. FOLLOW ON LINKEDIN Katie Cox Branham: linkedin.com/in/katie-cox-branham-2b9a5244 Donald Knight: linkedin.com/in/proximityknight  Jeff Perkins: linkedin.com/in/jeffperkins1 CREDITS Theme Music

    17. Strategies for Connecting Employees to a Bigger Story

    Play Episode Listen Later Oct 26, 2022 27:44


    In today's episode, John Duisberg sits down with Kim Shamley, Vice President of People & Culture at Soles4Souls, the non-profit turning shoes and clothing into opportunity. Soles4Souls keeps shoes and clothing from going to waste and puts them to good use – providing relief, creating jobs, and empowering people to break the cycle of poverty. Kim and John talk about what culture means at Soles4Soles, the importance of building connections with your team members, and the events beyond The Great Resignation that have led to the work environments we are seeing today. About Kim Shamley Kim joined Soles4Souls in January 2022 as their first Vice President of People & Culture. She has more than 15 years of hands-on experience in human resources administration and management, employee relations, performance management, benefits administration, and Diversity, Equity, and Inclusion. People are Kim's passion, and she is excited about continuing to develop the great culture of Soles4Souls. She earned a Master of Science degree in public service administration and management from DePaul University and a Bachelor of Arts degree in international business administration and management from Illinois Wesleyan University. RESOURCES RELATED TO THIS EPISODE Visit Soles4Souls Website Follow Kim on LinkedIn Reach out to Kim at kimf@soles4souls.org CREDITS Theme Music

    16. Diversity, Equity, And Inclusion Is A Contact Sport

    Play Episode Listen Later Oct 12, 2022 25:07


    In today's episode, John Duisberg sits down with Cherie Caldwell, Head of Diversity, Equity, and Inclusion at Salesloft, the sales engagement platform which helps make being a seller easy and drives good practice across companies. Headquartered in Atlanta, Salesloft has about 900 employees and offices in Mexico, the UK, and Singapore. Cherie and John talk about how DEI is a contact sport, how to create and maintain an engaged workforce, and the importance of getting to know people different from you. More about Cherie Caldwell Cherie Caldwell is a Human Resources thought leader with over two decades of experience working with Fortune 100 corporations and start-ups, leading successful workforce reorganizations and organizational turnarounds that grow revenue.  Cherie decided to focus on Diversity, Equity, and Inclusion and joined SalesLoft as their Head of DE& I.  Cherie is also the CEO of The Cherie Caldwell Company. Ms. Caldwell is a former Region Vice President of Human Resources for Comcast NBCUniversal, Director for The Home Depot, and Managing Director for Delta Air Lines, Cherie partners with leaders to develop ROI-focused strategies that solve the most complex people management concerns.  She's an expert that offers nuanced solutions around organizational strategy, leadership development/coaching, and diversity, equity, and inclusion. RESOURCES RELATED TO THIS EPISODE Follow Cherie on https://www.linkedin.com/in/cheriecaldwell  More resources from Cherie around DEI strategies at https://www.cheriecaldwellcompany.com/media Visit https://salesloft.com/  CREDITS Theme Music

    15. Being a Consistent Leader

    Play Episode Listen Later Sep 28, 2022 24:39


    In today's episode, John Duisberg sits down with Kevin Henry, Chief People Officer at BlueLinx, manufacturer and wholesale distributor of quality building products. BlueLinx is in the business of helping people achieve their dreams of safe and affordable housing or homeownership. Kevin and John talk about creating connections in a distributed workforce, leading through The Great Resignation and “Quiet Quitting”, and the importance of consistency as a leader. More about Kevin Henry Named by SAVOY Magazine in 2021 as one of the most influential Black Corporate Directors and in 2020 as one of the most influential Blacks in corporate America, Kevin Henry is a multi-faceted and proven executive having served as a public company C-suite executive for over 23 years with several well-known and successful brands. In 2022, Kevin was appointed Chief People Officer of BlueLinx Corporation (NYSE – BXC). In this role, Kevin is responsible for all people-related programs, processes, systems, and services. Kevin's career encompasses executive positions of increasing responsibility in operations, human resources, and other business leadership roles in consumer-packaged goods, financial services, manufacturing, distribution, retail sales, and hospitality & lodging, including complex, distributed, multi-tiered organizations with upwards of 30,000+ employees. In addition to experience in several industry verticals, Kevin has experience in unionized and non-union environments, franchised and company-owned operations and extensive experience with mergers, acquisitions, divestitures, public markets, private and family-run companies in addition to private equity. Kevin also serves on the Board of Directors of SAIA (NASDAQ – Saia) a publicly traded LTL freight and logistics company. RESOURCES RELATED TO THIS EPISODE Follow Kevin Henry on LinkedIn Visit https://bluelinxco.com/  CREDITS Theme Music

    14. Engaging Your Team to Guide the Culture

    Play Episode Listen Later Sep 14, 2022 37:26


    In today's episode, John sits down with Tricia Sciortino (shore-tee-no), CEO at Belay. Founded in 2010 as an all-remote organization, Belay is a virtual staffing solution helping leaders who need remote work. Belay offers virtual assistant solutions, financial and booking, website management, and social media management solutions. Today, Belay has approximately 140 employees and 1700 contractors and has remained all-remote since 2010. Tricia and John talk about what culture looks like at Belay, why culture should be clearly defined at your organization, and the importance of engaging your team members. About Tricia Sciortino As CEO of BELAY and co-host of our One Next Step Podcast, Tricia strives to lead and inspire their team and listeners to provide extraordinary services – all while finding great talent along the way. It's her distinct privilege to be able to cast vision for the future of BELAY and empower their team to live their mission: Glorifying God by providing solutions that equip our clients with the confidence to climb higher. Born and raised in Long Island, Tricia attended the University of Hartford and earned a degree in Business Administration and Management. For ten years, she served as District Manager for the retail chain Pacific Sunwear, however, when her first child was born, she – like many other parents – found herself struggling to balance her high-profile career with her new role as a mother. Enter: BELAY Joining a startup during the recession was risky, but she took a leap of faith. As BELAY's first employee and virtual assistant – and then onto serve as Director, Vice President, President, COO, and now CEO – Tricia has spent the last nearly 10 years ‘walking the walk' of what they call the Third Option: the ability to cultivate a balanced life with a successful career while making family and personal relationships a priority. RESOURCES RELATED TO THIS EPISODE Visit https://belaysolutions.com Follow Tricia on LinkedIn CREDITS Theme Music

    13. Why Culture, Retention, and Engagement are the Business

    Play Episode Listen Later Aug 31, 2022 27:05


    John Duisberg sits down with Scott McMichael, Managing Director of U.S. and Canada at Improving. Improving is a technology management and consulting firm that provides technology transformation, software product engineering, and systems engineering, as well as the coaching and training to support those services. Scott and John talk about the importance of engaging team members in a variety of ways, why salary can't be your only driver in keeping great people at your company, and why culture, retention, and engagement are the business. More About Scott McMichael Scott McMichael serves as Managing Director of US and Canada at Improving, supporting the executive leadership in the Atlanta, Dallas, and Houston enterprises, and including oversight of our strategic training service offerings, national partnerships, and our signature community marketing initiative, “CodeLaunch.” His primary focus is growing and positioning Improving for greater impact across North America and to change the perception of the IT profession. This includes business development, delivery excellence, plus attracting and growing technology professionals by creating a great work culture. Prior to working with Improving, Scott held multiple leadership positions for consulting organizations – President and COO at Innovative Architects, which was acquired by Improving in 2018; VP of Operations & Delivery at American System Corporation / Thoughtmill. As an energetic technology leader, Scott is passionate about assembling dynamic teams that deliver innovative solutions on enterprise platforms. He is a Georgia native, having served the client and his community of North Metro Atlanta for his entire career. He serves on the Alpharetta Chamber of Commerce Board of Directors, and is an active member of Conscious Capitalism's Senior Leader Network. Scott is a graduate of Southern Polytechnic State University and resides in Milton, Georgia with his wife and four kids. RESOURCES RELATED TO THIS EPISODE Visit https://improving.com/ Follow Scott McMichael on LinkedIn CREDITS Theme Music

    12. Cultivating a Culture Where People Thrive

    Play Episode Listen Later Aug 17, 2022 32:08


    John Duisberg sits down with Mike Gustafson, President of Search Discovery, the organization enabling clients to use data with purpose, resulting in clear and measurable improvements to revenue, operating costs, and customer experience. Search Discovery helps their colleagues, customers, partners, and the industry find what they need, all while teaching, encouraging, and enabling them to find something they didn't know they needed. Mike and John talk about the challenges of maintaining a people-first culture in a growing company, helping people feel connected in a remote workforce, and how cultivating culture is like a garden. More about Mike Gustafson Mike Gustafson is the President of Search Discovery, a data transformation company that believes great things happen when companies use their data and purpose to drive measurable business impact. Over his nearly 9-year tenure with the business, Mike has grown in his leadership from VP of Operations to COO to his current role as President in which he's passionate about building an environment and culture where incredible work is being done to make a difference for their clients' businesses. Mike was previously a Partner at Rosetta where he most recently led the Technology Business Unit. In his thirteen-year tenure, Mike was responsible for a wide variety of roles including leading client engagements, designing and developing technology service offerings, managing the Paid, Owned, and Earned Media team, and leading people and culture efforts for the Cleveland Office. Mike is actively engaged in his community where he has been a board member and volunteered for various organizations. More about Search Discovery Executives, marketers, and sales leaders understand that data is transformational to how they engage and serve their customers. That's why global industry leaders and up-and-coming disruptors alike turn to Search Discovery. We enable clients to use data with purpose, resulting in clear and measurable improvements to revenue, operating costs, and customer experience. Search Discovery helps companies use data to find answers to questions about their business and discover new insights and approaches to driving business impact. We help our colleagues, customers, partners, and the industry find what they need, all while teaching, encouraging, and enabling them to find something they didn't know they needed. RESOURCES RELATED TO THIS EPISODE Follow Mike Gustafson on LinkedIn Visit https://www.searchdiscovery.com/ CREDITS Theme Music

    11. Building a Winning Culture in a Distributed Workforce

    Play Episode Listen Later Aug 3, 2022 32:06


    In today's episode, John Duisberg chats with Sangram Vajre. Sangram is a Partner at GTM Partners, the consulting firm making go-to-market simple for CEOs and revenue executives, as well as co-founder of Terminus, the account-based engagement platform helping companies build pipeline and revenue. He is recognized as a marketing strategy expert and one of the top B2B influencers in the world. Sangram Vajre sits down with John to discuss creating a winning culture, empowering local leaders in a dispersed workforce, and putting the right people in the right roles for success. RESOURCES RELATED TO THIS EPISODE Visit Terminus.com Follow Sangram Vajre on LinkedIn CREDITS Theme Music

    10. Transforming Culture At A Hypergrowth, Distributed Workforce Company

    Play Episode Listen Later Jul 20, 2022 19:06


    Cass Gilmore, CEO of FluentStream, sits down with John Duisberg to share their story of driving 6x revenue growth through their acquisition program, shifting to a fully remote workforce during the pandemic, and how they've set their intentions on continuing to build and redefine a positive work culture that keeps their people connected. More About FluentStreamFluentStream was recently named to the Inc. 5000 list for the fourth year in a row as one of America's fastest-growing technology companies. Its mission is to provide the best possible communications service and support for small businesses across the country. They accomplish that with a unified suite of cloud-based software that powers, manages, and improves live communications. Founded in the artistic heart of downtown Denver, they've carried that spirit into their new fully-remote workplace. From coast to coast, Streamers enjoy a creative, community-focused environment where hard work is actually fun! More About Cass Gilmore Cass Gilmore is Chief Executive Officer at FluentStream, responsible for the company's performance, strategy, and operations. Since joining FluentStream in 2018, Cass founded the company's Strategic Partner (acquisition) program and has helped drive over 6x revenue growth. Cass was previously a Principal at growth equity firm, ABS Capital, where he drove investments and key growth initiatives for software companies with $10 to $100+ million in revenues, including  INTTRA, Izotope, Accurate Group, and Rosetta Stone. Earlier in his career, Cass worked in product management at Zuora and technology investment banking at GCA Global. Cass earned his BS from UC Berkeley and MBA from Harvard Business School. RESOURCES RELATED TO THIS EPISODE Visit FluentStream.com Follow Cass Gilmore on LinkedIn Follow FluentStream on Facebook | Twitter | LinkedIn | YouTube    CREDITS Theme Music

    09. Living Out A Higher Purpose As A Conscious Capitalism Organization

    Play Episode Listen Later Jul 6, 2022 20:46


    In today's episode, John sits down with Nigel Zelcer, Co-Founder & Managing Partner at Jabian Consulting,  to learn how the firm persevered through the pandemic era with no layoffs and maintained and world-class culture as a Conscious Capitalist organization. More about Nigel Zelcer Nigel Zelcer co-founded Jabian Consulting in 2006 with the vision of creating a company that could provide amazing client service, a place for employees to pursue their passions, and a commitment to be an integrated partner in the communities it serves. This is accomplished partly by Jabian's unique no-travel consulting model, allowing employees the best opportunity to become ingrained in their communities and have more time for their passions and client relationships. Through his leadership, Jabian has grown into one of the most respected management consulting firms in the country and has consistently been recognized as a best place to work and a charitable community leader. Nigel has held numerous leadership positions within the Atlanta community and is currently on the Board of Directors for the Technology Association of Georgia (TAG). As an active member of TAG, Nigel leads Board Development and is a member of the Executive and Strategy committees. Outside of the technology community, Nigel is an active fundraiser with the Winship Cancer Institute, a founding member of the Atlanta chapter of Conscious Capitalism, and supports Jabian's employee-led 501(c)3, Jabian Cares, through matching donations. Nigel and his wife, Randi, reside in Atlanta, GA RESOURCES RELATED TO THIS EPISODE Visit Jabian.com Subscribe to The Jabian Journal, an award-winning business publication that covers topics related to strategy, customers, product, people, and operations. Follow Nigel at Linkedin.com/in/nigelzelcer CREDITS Theme Music

    08. DEI And Allyship As A Driving Force To Move Businesses Forward

    Play Episode Listen Later Jun 22, 2022 23:33


    In today's episode, John Duisberg sits down with the Chief People Officer of Greenhouse Software to talk about how their commitments to diversity, equity, inclusion, and allyship are creating a greater sense of belonging across their distributed, global workforce and serving as a driving force for growth. More About DonaldGreenhouse Software, is the hiring software company on a mission to help every company become great at hiring.  As their Chief People Officer, Donald Knight leads with a people-first mentality hoping to unlock the potential of Greenhouse talent globally. With a laser focus on the connection between people and the processes that serve them, Donald and his team create proximity by building bridges focusing on enhanced experiences that nurture culture and develop people. In his role leading the People team, Donald works to help Greenhouse create an environment for people to do the best work of their lives. He is responsible for providing global strategy and leadership in developing, overseeing, and administering people programs. With expansion top of mind, the team delivers a scalable people strategy that enables the organization to expand globally. Before Greenhouse, Donald served as Senior Vice President of Global Talent for Edelman. He helped shape the HR brand as a proactive, insightful, and collaborative solution provider in this role. Donald has held numerous senior leadership roles for Southern Company Gas, a subsidiary of Southern Company (NYSE: SO), and the Defense Commissary Agency.  A native of Virginia, Donald holds a bachelor's degree in criminal justice from Virginia Commonwealth University and a master's degree in human resource management from the University of Richmond. Donald is also a graduate of the project leadership program at the engineering school of Cornell University for business executives. He and his family reside in the Greater Atlanta area. RESOURCES RELATED TO THIS EPISODE Visit Greenhouse.io Follow Donald at https://www.linkedin.com/in/donaldknight2/  CREDITS Theme Music

    07. Preserving Teamwork Values With The Shift To Remote Working

    Play Episode Listen Later Jun 8, 2022 23:57


    In today’s episode, John Duisberg chats with Christy Walsh, COO of the Georgia-based law firm Drew Eckl & Farnham with 250+ total employees, 120+ attorneys, and 4 offices across their state. You’ll hear how their firm was impacted by a sudden shift to remote working, the investments they’re making to preserve their values around teamwork and employee engagement, and the ways they’re competing to win top talent over larger law firms in a highly competitive space. More about Christy Walsh As Chief Operating Officer for Drew Eckl & Farnham, Christy Walsh is responsible for analyzing the core business functions for the firm and aligning the law firm’s people and processes with its strategy. This includes overseeing the firm's growth, elevating the internal culture of the firm, and reviewing existing processes to identify areas for improvement. She has 20 years of experience as a business professional in a variety of industries including hospitality and construction and started working in the legal industry almost 15 years ago. Christy takes pride in her ability to analyze and provide solutions to complex problems and has applied that ability to her current role as COO. RESOURCES RELATED TO THIS EPISODE Visit https://www.deflaw.com/ Follow DEF at https://www.linkedin.com/company/drew-eckl-&-farnham/ Follow Christy at https://www.linkedin.com/in/christybwalsh/ CREDITS Theme Music

    06. Helping Team Members Combine Unique Passion With A Unified Mission

    Play Episode Listen Later May 26, 2022 28:57


    Mike Nolte serves as the CEO of Uprise Health, a leader in Digital Mental Health technology and services for employers. He’s a veteran industry leader in healthcare software and services, with a 30-year career spanning marketing, product, and business leadership across several healthcare industry segments. John Duisberg sits down with Mike to help us learn more about… how employee assistance programs (aka EAP) traditionally have worked and how Uprise Health has leveraged innovative technology to make it better to meet the rising concerns around mental health in the workplace the way in which Uprise Health has grown its distributed team through the pandemic and built its culture around a purposeful engagement and a unified purpose and some fundamental lessons learned that will equip us to be better leaders that communicate with clarity and motivate our team members around their unique passions and a central mission as a force multiplier RESOURCES RELATED TO THIS EPISODE Visit uprisehealth.com Follow Mike at https://www.linkedin.com/in/consumerexperience/ CREDITS Theme Music

    05. Hiring A Dedicated Leader For Employee Engagement

    Play Episode Listen Later May 11, 2022 23:12


    In today’s episode, John Duisberg sits down with René Henderson, EVP of Operations & Business Development at American Auto Shield to unpack their rapid growth of nearly 500 new positions added over the past 5 years across 11 states as well as their transformational journey of focusing more intentionally on employee engagement amid the impacts felt around The Great Resignation. You’ll learn about the significant challenges they’ve been overcoming with employee retention and the impetus of AAS hiring a full-time leader, solely dedicated to employee engagement and a huge investment in creating a great place to work where employees are highly valued and given the intentional support to grow in their careers. RESOURCES RELATED TO THIS EPISODE Visit https://americanautoshield.com/ Follow René Henderson at https://www.linkedin.com/in/rene-henderson-cpcu-b3718a24/ Follow American Auto Shield on Social Media https://www.linkedin.com/company/american-auto-shield-llc/ https://www.facebook.com/AmericanAutoShield https://twitter.com/aasllc CREDITS Theme Music

    04. How To Be Competitive During "The Great Resignation" And How Culture Extends Beyond Individuals

    Play Episode Listen Later Apr 27, 2022 18:21


    In today’s episode, John Duisberg sits down with Mark Gannon, Executive Vice President of Talent Management and Recruiting Services at TekStream Solutions. Mark helped start TekStream in 2011 to combine recruiting and talent management … with consulting services expertise in AWS, Splunk and Oracle technologies. They call Atlanta “home base” and have offices in Washington, D.C. and Canada. TekStream has made the Inc. 5000 list of the fastest-growing private companies in America seven years in a row and boasts a 97% Customer Retention Rate. Mark shares thoughts on being competitive during “The Great Resignation”, how, at TekStream, culture extends beyond individual employees, and more. RESOURCES RELATED TO THIS EPISODE Learn more about TekStream at https://www.tekstream.com/recruiting-solutions-3/our-management-team/ Follow Mark on LinkedIn at https://www.linkedin.com/in/gannonmark/ CREDITS Theme Music

    03. How Aprio Became A Top 50 Best Places To Work On Glassdoor (Amid A Pandemic)

    Play Episode Listen Later Apr 13, 2022 25:19


    In today’s episode, John Duisberg sits down with Richard Kopelman, the CEO and Managing Partner of Aprio, headquartered in Atlanta, Georgia. In 2022, Aprio was named the 35th largest accounting firm, the 6th fastest growing in the U.S., and a Glassdoor Best Place to Work. Because of all this…. we naturally wanted to spotlight Richard’s leadership on The Great Retention and dig in deeper to learn more about what his team is doing differently that’s making such a huge difference for their growing organization. We chat about Richard’s definition of purpose, how much the company has grown over his 30 years with the business, how they’re breaking the traditional mold of a CPA & Advisory Services Firm”, how they’re combating “The Great Resignation”, and practical advice he has for other CEOs and business leaders looking to do the same. RESOURCES RELATED TO THIS EPISODE Learn more about Richard at https://www.aprio.com/people/richard-kopelman Follow Richard on LinkedIn at https://www.linkedin.com/in/richard-kopelman CREDITS Theme Music

    02. Leading A Successful Culture When Your People Work From Anywhere

    Play Episode Listen Later Mar 29, 2022 25:30


    Josh Pickus is the CEO of Net Health, specializing in EHR Software and Services. Prior to joining Net Health, Josh served as CEO of Optima Healthcare Solutions, as CEO-in-Residence at Alpine Investors, and as CEO of high-growth software companies Niku and Support.com. Josh has also served as a member of the Board of Directors of the software companies DemandTec, Conversica, and Meta Software. Josh is passionately committed to delivering solutions that enable customers to improve healthcare for their patients. John Duisberg sits down with Josh to talk about his overarching WHY, how Net Health is building a remarkable culture around a “Work From Anywhere” model, and Josh’s practical pieces of advice around how to continue to attract and retain top talent. RESOURCES RELATED TO THIS EPISODE Visit NetHealth.com Follow Josh Pickus on LinkedIn Join the mailing list to receive Net Health’s Blog Follow Net Health on LinkedIn | Facebook | Twitter CREDITS Theme Music

    01. Employees Choose Employers Because…

    Play Episode Listen Later Mar 29, 2022 30:49


    As CEO, Carl Streck oversees all aspects of new and existing client relationships while directing strategy and ideation at MountainSeed. Great relationships are paramount in Carl’s life and he invests daily in his team. He believes that his team members, clients, and vendors can make or break a company, and Carl is a strong advocate for supporting and growing these partnerships. John & Prem sit down with Carl to learn more about his story and the paradigm shift of people being more selective about where they work, the responsibility of the CEO to ensure they are a great place to work, and how MountainSeed is living out its purpose, “to provide opportunities that help people thrive using their God-given abilities.” RESOURCES RELATED TO THIS EPISODE Visit Mountainseed.com to learn more about their award-winning culture Follow Carl on LinkedIn CREDITS Theme Music

    Presenting The Great Retention

    Play Episode Listen Later Mar 28, 2022 2:24


    We’re experiencing a shift in the way we work. Employees are feeling burned out – more than ever before. Disengagement is rising. And it's become increasingly clear that most employers simply aren’t meeting their people’s needs. All of this has culminated in ‘The Great Resignation,’ with millions of workers leaving their jobs and employers scrambling for solutions. But this is only the beginning. We're facing a revolution in how we approach work. A new kind of employee experience is long overdue. It’s time to treat employees like humans first, and workers second. It’s time for #TheGreatRetention. On this show, Prem Bhatia and John Duisberg, co-founders of Cooleaf in Atlanta GA, will be unpacking the wisdom from today’s top business executives of organizations making extraordinary strides to meet this demand while building remarkable work cultures. Through sharing their wisdom with you, our mission is to transform the Great Resignation into ‘The Great Retention’. Will you join us? Sign up for resources, updates and to stay engaged with this community at TheGreatRetention.com.See omnystudio.com/listener for privacy information.

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