Podcasts about ezcater

Levain Bakery, a New York City obsession among cookie lovers, started as a bread shop 30 years ago. The famous gooey and crispy 6-ounce cookies came about by accident.The founders, Connie McDonald and Pam Weekes, were triathletes as well as bakers, and they developed an oversized chocolate chip walnut cookie to fuel them during training. Word got out about that cookie and lines formed around the block. Now there are several more cookie variations and many more Levain locations, stretching from New York City to LA, Boston, metro D.C. and Chicago. Donna Magen joined the company about two and a half years ago as senior manager of specialty channels. She recently expanded Levain's catering arm, partnering with ezCater to reach cookie monsters in the workplace. Magen sees great potential in the burgeoning treat culture, where consumers are craving affordable indulgences—like cookies. But Levain is also going back to its roots, baking up breads, muffins, scones and the like to grow breakfast catering and other occasions. Listen as Magen talks about Levain's growth strategies beyond its retail shops into nontraditional channels and how the bakery is preserving its legacy as it grows. 

The average workplace catering order size is up 12% to about $420. That's good news for restaurants, said Cindy Klein Roche, chief growth officer for ezCater, a platform that connects workplaces with dining concepts. But restaurants must optimize their online presence and present an appealing menu to get a piece of that growing pie. About 59% of those who place workplace orders are swayed by the menu, with budget-friendliness following close behind at 37%.While companies have been using catering as a return-to-office incentive, food has now evolved into a vehicle to drive productivity and collaboration, Roche explains. And employees who first try a restaurant at work will then return to that restaurant on their own or with a group for lunch or dinner. With B2B catering on the rise, she offers valuable insights as to how restaurants can boost that revenue stream, why breakfast and afternoon treats are growing as catering opportunities and where workplace catering is heading next. 

Restaurant catering — and the tech that powers it — is hot, hot, hot. At nearly 20 years old, ezCater is poised to take advantage of the renewed interest from office workers and the restaurants that serve them. In this episode we talk about the evolution of catering, the tech that supports it, and why a little reassurance and hand-holding goes a long way with corporate clients. 

In this episode of On Boards, Chris Cuddy, a seasoned executive and board leader with over 25 years of experience growing technology-enabled companies in both the private and public sectors shares invaluable insights into the evolution of a company's board as it progresses through different growth stages.  He discusses how the board's role shifts over time from hands-on support to formal governance. His unique perspective is informed by his extensive career, including key roles in companies like Cheapflights, Engage, and ezCater, as well as his background in consulting, investment, and board leadership. Key Topics Discussed: Stages of Board Evolution in Startups Seed Stage: Founders are often the primary board members, with activities blurred between governance and management. Chris recalls the “early days” of ezCater, likening the stage to “two founders and a PowerPoint.” Startup Stage: Boards begin to focus on defining product-market fit and may introduce angel investors. Chris describes his hands-on involvement with ezCater at this stage, from customer calls to financial planning. Growth Stage: The board's role formalizes with the introduction of venture capital. The addition of independent board members and committees becomes essential in order to scale. Chris shares how ezCater's board evolved to support rapid expansion across the U.S. Maturity Stage: The board is now primarily focused on governance, with a clear distinction between board and management roles. Chris reflects on how the board transitions into “maintenance mode.” Renewal or Decline: Boards help strategize paths to either reinvigorate or prepare for acquisition. Chris recounts his experience with Engage, navigating challenges during the tech bubble burst. Key Traits of a Functional Board Selecting board members with domain expertise, cultural fit, and a shared commitment to supporting the company. Chris discusses the importance of a highly functional board in advancing a company's mission and creating stability. The Role of the Board Chair Chris highlights the importance of the board chair as a bridge between the founders and board members, ensuring transparent communication and balanced input. He shares insights on the unusual longevity of his role as ezCater's board chair, attributing it to his ability to adapt as the board and company evolved. Unique Challenges and Responsibilities in Early-Stage Boards Chris describes the blurred line between governance and management in the initial stages, emphasizing that board members may often act as extensions of the executive team, especially in strategic, operational, and fundraising efforts. Building the Board with Intentionality Chris emphasizes the importance of selecting investors who bring value beyond capital, often influencing the board's dynamic and direction. Chris and Raza discuss the need for careful vetting of potential investors and board members to maintain a cohesive and effective board culture. Memorable Quotes: Chris Cuddy on the role of the board in the growth stage: "The ambition and time frames often require venture capital, but this step requires serious reflection. ‘Will this change the DNA of the company?'” Board dynamics: “A functional board isn't just about expertise—it's about cultural fit and motivation to support the founders and company's best interests.” On the board chair's responsibilities: “The chair is a bridge between board members and founders, ensuring transparent communication and insuring that everyone's voice is heard.”  Takeaways for Board Members and Founders: Understand the shifting role of the board at each company growth stage. Prioritize a balanced board composition that brings both expertise and alignment with the company's culture. In early stages, board members often play a quasi-executive role, actively participating in operational decisions. For sustainable growth, founders and the board must align on long-term vision, values, and expectations for governance.

Ellen Richards brings a wealth of knowledge and skills honed over a long and successful career. As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes.In this episode of The Leader Assistant Podcast, Ellen talks about the evolution of the EA role, career pivots, and resilience in job seeking.Show notes -> leaderassistant.com/256Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

People eating less lunch at fast-food restaurants. Burger King is suddenly a big restaurant operator. And ezCater is spotlighting underrepresented groups.

Maggie Olson is founder and instructor at Nova Chief of Staff. As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president's Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.In this episode of The Leader Assistant Podcast, Maggie takes a deep dive through her new course, the Nova Chief of Staff Certification.Show notes -> leaderassistant.com/255Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Ciara Trotman is an executive assistant and event planner with over 20 years of experience in corporate finance and big box technology.In this episode of The Leader Assistant Podcast, Ciara talks about career paths for assistants, office politics, DEI for assistants, forming professional relationships, and perception vs reality when it comes to what an assistant's job is.Show notes -> leaderassistant.com/254Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Stefania Mallett, co-founder and former CEO of ezCater, shares her entrepreneurial journey and insights into effective board governance. She emphasizes the importance of board composition, highlighting the pivotal role of understanding marketplaces and the nuances of investor-backed boards.   Stefania also discusses the crucial dynamic between CEOs and board chairs, the challenges in communicating complex business scenarios to board members and the critical process of succession planning.   We love our listeners! Drop us a line or give us guest suggestions here. Big Ideas/Thoughts/Quotes: On Relationship Between Board and CEO/Management in Investment Backed Companies “.. it's kind of like grandparents.  The board cares intensely, but in the end, they hand the baby back and you - the CEO and/or the managing team - you're the parents and you have to deal with all of the colicky moments and all of the ups and downs and all of the difficulties and so much more about what's going on inside the company.”   “It doesn't matter how effective a communicator you are, having been on both sides, I can tell you that the most well-intentioned, most transparent, most forthcoming CEO cannot possibly convey to the board everything that the management team knows.”   Origin Story of ezCater and Early Board “..we closed [a company I had help found] down on a Thursday. I went home and got drunk on the weekend and on Monday we started the business that turned into ezCater, which was helping make food appear for business meetings[!]” “Don't bring people onto your board who don't understand your business”   Evolution of the Board through ezCater's Journey and role of a Board Chair “we started to get more professional board members who understood our business.  We lucked into someone [Chris Cuddy] at Launchpad, who understood marketplace businesses, not specifically in the catering food for work business, but he came out of online travel [marketplace].  It turns out one marketplace is a lot more like another marketplace”   “we lucked into someone who became our board chair and $425 million of venture capital funding from some of the biggest venture companies on the planet later, we are now thousands of times the size we were when we first met this Chris”    I don't have a velvet hammer as much as I'm impatient. Impatience is the mother of invention, and so when I watch Chris Cuddy our board chair do his work I think, "Oh my God, that's just better."  He's more patient. He listens. It doesn't really take longer. It feels like a circuitous path to the answer, but it's actually about the same length of time as I would have taken with less angst, less fireworks. The founder and CEO are not necessarily the best board chairs.”   Transition of CEO for ezCater “the company was ready, and I was ready, and I went to the board meeting a few weeks later and I said, "Guys, I got to go. It's time.”   “We launched a search and found my successor. Because of internal discussions, because of the board's hesitation, because whatever, we ended up taking a year. We had the time, I mean it wasn't like running, screaming for the exits, and I wasn't doing a terrible job. My team was doing a super job”   “When this person started, now it's three months, four months, and it's quite clear, he has experience at the 10X level. He brings in knowledge, not just "I think we should try this,"”   Joe: “You have touched upon series of things that apparently apply to investor-backed companies and startups that also apply to every for-profit company, whether private or public. The importance of the chair, the importance of learning to share power - every CEO has to learn it, every founder has to learn it. Every investor, whether it's a startup or not, has to learn it.”   Effectiveness as a Board Member and Over-boarding “One of the very best board members I have had in my entire career in all the companies that I've been on or on all boards I've chaired or that I've been on the board is a guy who, when I did his reference checks for him people raved about him and when I would ask, so what's wrong with the guy?  Almost every one of them said ‘he's on too many boards.' ”   “It's important to remember that the board gives you a couple of things that you can't get anywhere else.  One is the cadence of every X weeks or X months, you have to report to these people…. There's something about that regular cadence of having to report, that is very valuable.”   The second thing you get from them is perspective. If they are good board members, they bring you a portfolio perspective. You live your life as a portfolio. You can only do one company at a time. Even more industrious and somehow energetic entrepreneurs than I do are involved in two startups at a time, but it's rare.  But these people who are on your board are involved in 10 startups right now, or 10 companies at your stage right now and have seen many others, and so they can say to you, "Listen, I saw people try exactly what you tried and here's what happened to them," and you can save a bunch of time.”

Amaia Arruabarrena was executive assistant to ezCater's previous CEO, and is now ezCater's Director of DEI & Operations. She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.Show notes -> leaderassistant.com/253Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Sage Johnson is an enthusiastic and detail-oriented Executive Assistant with over eight years of experience. She is an accomplished professional who specializes in organizational management.In this episode of The Leader Assistant Podcast, Sage talks about maximizing opportunities, the importance of representing your executive well, and adapting to the differing needs of executives.Show notes -> leaderassistant.com/252Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.In this episode of The Leader Assistant Podcast, Maria talks about aligning your goals with your executive's goals, balancing short-term and long-term goals, and the power of a shared vision between colleagues.Show notes -> leaderassistant.com/251Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Leslie Martinez is a longtime executive assistant in the financial services industry, and is passionate about helping EAs. In this episode, Leslie talks about how to land your ideal EA role, facing your fear, telling your story, and tips on public speaking.Show notes -> leaderassistant.com/250Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves.In this episode of The Leader Assistant Podcast, Izzy discusses the power of networking, what it means to own your work, managing a team of executive assistants, and cultivating confidence.Show notes -> leaderassistant.com/249Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist's day-to-day professional and personal life.In this episode, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.Show notes -> leaderassistant.com/248Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. In this chapter, I cover tactics for managing your own email inbox, as well as your executive's. I've used these tactics for years and still find them helpful in my current EA to CEO role. Of course, I'd love to hear your email tips and tricks as I'm always down to get more efficient and productive, so please reach out!Show notes -> leaderassistant.com/247Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Jared Kleinert is the Founder/CEO of Offsite. Jared is also a TED speaker, 3x award-winning author, and USA Today's "Most Connected Millennial" who has helped organize hundreds of events for over 30,000 attendees.In this episode of The Leader Assistant Podcast, Jared Kleinert shares tips on offsite planning, networking, and remote work.Show notes -> leaderassistant.com/246Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Natalie (or Nat!) Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company.In this episode of The Leader Assistant Podcast, Natalie Lee shares her journey from working in HR to being an executive assistant, working at a remote-first company, and nurturing psychological safety in the workplace.Show notes -> leaderassistant.com/245Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Andrea Shaffran is an Executive Assistant to eight executives, the District Secretary for the Board of Directors, and the Designated Election Official for the Aspen Valley Hospital District.In this episode, Andrea talks about her role supporting 8 executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture.Show notes -> leaderassistant.com/244Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Nicole Grinnell took the idea of being a virtual assistant and turned it into a multimillion dollar company.In this episode of The Leader Assistant Podcast, Nicole talks about the art of delegation, building a support system, being a mompreneur, and unlocking your productivity potential.Show notes -> leaderassistant.com/243Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group's (BCG) Dallas EA/AA team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team.In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role.Show notes -> leaderassistant.com/242Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Elena Navarro built her career supporting C-Suite level executives, and is currently the founder and owner of The Pretty Assistant.In this episode, Elena talks about the good and bad of corporate culture, toxic workplaces, and maintaining confidentiality.Show notes -> leaderassistant.com/241Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Joe Rare focuses on helping small-to-medium sized businesses around the world, while working from the comfort of his home in Montana and enjoying Big Sky Country with his family.In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he's ever made in working with an assistant.Show notes -> leaderassistant.com/240Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Lucy Brazier, OBE, is one of the world's leading authorities on the administrative profession. Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential, as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training.In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.Show notes -> leaderassistant.com/239Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Concetta M. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years.In this episode, Concetta talks about diving head-first into ambiguity, overcoming the anxiety of working for a well-known brand, being a recovering workaholic, and showing up as your authentic self.Show notes -> leaderassistant.com/238Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Valerie Trapunsky is a former A-list personal assistant and Chief of Staff, current founder and CEO of ChatterBoss, and author of Delegation Nation: How Entrepreneurs and Assistants Can Thrive Together in a Remote World.In this episode, Valerie talks about over-communication in a remote setting, delegation as an assistant, and the importance of character in entrepreneur assistant partnerships.Show notes -> leaderassistant.com/237Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Sasha Eburne is a virtual assistant business owner and VA coach based in Australia.In this episode of The Leader Assistant Podcast with Jeremy Burrows, Sasha shares her story of starting her own virtual assistant business, scaling a VA business, and the benefits of career coaching.Show notes -> leaderassistant.com/236Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Jodi Reed has been an assistant for over 30 years and enjoys drag racing as one of her favorite hobbies.In this episode of The Leader Assistant Podcast with Jeremy Burrows, Jodi talks about her experience as a drag racer and how it has helped her step outside of her comfort zone as an executive assistant.Show notes -> leaderassistant.com/235Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Sarah Abbott is executive assistant to the CEO, CFO, and GC at Utz Brands.In this episode, Sarah talks about the challenges and rewards of being an EA, learning to adapt, and the importance of having fun with colleagues to cultivate a thriving culture.Show notes -> leaderassistant.com/234Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Victoria Leech is the Chief of Staff at Phoenix Hydrogen where she spends her time leading strategic initiatives in the renewable energy sector. Victoria also has career experience in the tech industry.In this episode of The Leader Assistant Podcast with Jeremy Burrows, Victoria talks about meeting facilitation, dealing with stress and burnout, and tools and frameworks of a successful executive assistant.Show notes -> leaderassistant.com/233Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Eryn Anitavi has been an entrepreneur since the young age of 10. She's co-founded multiple companies and also has experience as an executive assistant and operations manager.In this episode of The Leader Assistant Podcast with Jeremy Burrows, Eryn talks about the real cost of an executive's time, the trending transition from EA to chief of staff, and how relationship management is an under-utilized skill for executive support.Show notes -> leaderassistant.com/232Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Maggie Olson has extensive experience at some of the biggest companies in retail, food & beverage, and technology. She recently was Chief of Staff to the President of T-Mobile's business group.In this episode of The Leader Assistant Podcast with Jeremy Burrows, Maggie shares a bit about her experience as a Chief of Staff and walks us through her new course, the Chief of Staff Certification.Show notes -> leaderassistant.com/231Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Yolanda Hunte has been an Executive Assistant for over 28 years. Currently Yolanda is the practice administrator for the Global Head of Cybersecurity at Wipro.In this episode of The Leader Assistant Podcast with Jeremy Burrows, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader.Show notes -> leaderassistant.com/230Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Michelle Motz is a highly accomplished and results-driven administrative professional with a knowledge of finance, investor relations, strategy, M&A and Human Resources.In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role.Show notes -> leaderassistant.com/229Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Monica Martin is a longtime assistant in the aerospace engineering industry.In this episode, Monica talks about being confident in advocating for yourself, pivoting when priorities change, and being honest with yourself if you find yourself in a role that's not quite for you.Show notes -> leaderassistant.com/228Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

This conversation between my CEO, David Karandish, myself, and Hallie Warner originally aired on The Founder and The Force Multiplier Podcast and I'm excited to re-post it here on The Leader Assistant Podcast!How has our partnership thrived since 2017?Tune in to this fascinating conversation as we share the secrets behind our successful partnership, from overcoming early challenges and how the partnership has evolved as Capacity has grown, to maintaining work-life “wholeness” through intentional communication and scheduling.We also explore the impact of AI and automation in the workplace, and how AI is replacing cognitive labor and the implications this has for EAs.Show notes -> leaderassistant.com/227Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Jen Johnsen has been part of Children's Theatre Company as an Executive Assistant since 2013, managing the Artistic and Managing Directors.In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work.Show notes -> leaderassistant.com/226Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Leigh Felton has over 25 years of experience working in executive operations and chief of staff positions for companies like Microsoft and the State of Washington.In this episode of The Leader Assistant Podcast with Jeremy Burrows, Leigh talks about the two primary types of chief of staff - a rotational chief of staff and career chief of staff, the differences between an executive assistant and a chief of staff, and the ethical and responsible use of AI and large language models.Show notes -> leaderassistant.com/225Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs  maximize their productivity and efficiency as they scale their companies.In this episode of The Leader Assistant Podcast, Janice talks about working with founders, remote work as an assistant, aspiring to be a chief of staff, and working in the cryptocurrency industry.Show notes -> leaderassistant.com/224Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street.In this episode of The Leader Assistant Podcast, Caroline shares her story of becoming an assistant and talks about what it means to be a business partner to your executive, what makes an assistant a leader, and how the rules of improv can help you be a better executive assistant. Caroline also shares her opinion of The Devil Wears Prada.Show notes -> leaderassistant.com/223Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Chynna Clayton worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams.In this episode, Chynna tells us how she wound up working in the White House with the Obama Administration. Chynna also shares tips on navigating high pressure situations, managing stress and burnout, prioritizing self-care, and more!Show notes -> leaderassistant.com/222Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Jennifer Chamberlin launched My Bilingual VA in 2016 after working as a Personal / Executive Assistant in Paris for 15 years.In this episode, Jennifer shares her journey from being a PA/EA to launching her own business. She also talks about her favorite tools, best practices for working remotely, and encourages assistants to see themselves as more than “just an assistant.”Show notes -> leaderassistant.com/221Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Yvette Nieves has been an Executive Assistant for 25+ years in multiple industries.In this episode of The Leader Assistant Podcast, Yvette talks about working with executives who have a hard time letting go of control, being part of an executive assistant team, supporting multiple executives, and asking for a seat at the table.Show notes -> leaderassistant.com/220Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Annie Croner is the founder and CEO of Whole Assistant, an online platform & community, formed to provide a positive place where assistants can go to transform their lives and level up their careers. Annie was originally on this show back in 2019 (Episode 26), and I'm excited to have her back! As a heads up, this episode is a bit out of the ordinary. How? Well, not only do I interview Annie in this conversation, but she also interviews me. So much for keeping myself out of the spotlight, eh? :-)Annie and I talk about burnout, boundaries, confidence, automation, and detaching your worth from your work. Enjoy our conversation!Show notes -> leaderassistant.com/219Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Naomi is a senior executive assistant at Cohere, a provider of cutting-edge NLP models that solve all kinds of language problems; including text summarization, composition, classification, and more.In this recording from one of our weekly Leader Assistant Zoom Chats, Naomi and I discuss language models like ChatGPT, automation and how it all can help us in our assistant roles.Join the Leader Assistant Circle Community for FREE to watch the video of my conversation with Naomi, and get a copy of her slide presentation.Show notes -> leaderassistant.com/218Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Kara McKeage is the founder of Pepper's Personal Assistants, a sourcing and placement agency for highly vetted personal assistants.In this episode, Kara talks about outsourcing, matching personal assistants with executives, interview questions to ask applicants, setting boundaries with principals, communication between executives and personal assistants, and more.Show notes -> leaderassistant.com/217Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Claudette Clayton has over 25 years of experience as an executive assistant, has a dog named Thor, and loves the Lord of the Rings.In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives.Show notes -> leaderassistant.com/216Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Wealth psychology expert and coach Kathleen Burns Kingsbury, founder of KBK Wealth Connection and host of the Breaking Money Silence® podcast, is an internationally published author and speaker.In this episode, Kathleen talks about working with virtual assistants, changing your mindset toward money, how to negotiate for higher pay, and tips on public speaking.Show notes -> leaderassistant.com/215Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Hallie Warner was my guest on episode 17 and I'm super excited to have her back on the show!Hallie serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. She is also the co-author of The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together.In this episode, Hallie talks about the importance of personal growth to career success, how she uses chatGPT in her work, being a strong strategic business partner, and finding the right executive assistant match.Show notes -> leaderassistant.com/214Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Camryn Pickworth is the founder of The First Pick VA Group, a successful virtual assistant business.In this episode, Camryn shares her story of launching her virtual assistant business in the middle of a pandemic – and at the age of 21. She also talks about setting boundaries, ethical “freelanceship,” team building, and overcoming childhood trauma and shaping it into a successful future.Show notes -> leaderassistant.com/213Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community