Podcasts about chatterboss

After spending nearly a decade working as a top-level personal assistant and Chief of Staff for A-List celebrities, CEOs and high-net-worth individuals, Valerie discovered that she could bring the same level of excellent service to individuals, entrepreneurs, and small business owners. This is the foundation that ChatterBoss is built on.

This powerful clip from THINK Business LIVE with Jon Dwoskin and Valerie Trapunsky, Founder and CEO of ChatterBoss, identifies and provides insight into overcoming “stuck” points in business. Get real-time, relatable coaching and practical advice for navigating hurdles to boost business growth. Watch the full episode Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!   Connect with Valerie Trapunsky: Website: www.chatterboss.com Twitter: https://www.twitter.com/valtrapunsky Instagram: https://www.instagram.com/valerietrapunsky LinkedIn: https://www.linkedin.com/in/valerietrapunsky/ ChatterBoss: Instagram: https://www.instagram.com/chatterbossapp Facebook: https://m.facebook.com/ChatterBossApp YouTube: https://www.youtube.com/channel/UCuolhzigUX2CUMeFl6jToKw Twitter: https://www.twitter.com/chatterbossapp *E – explicit language may be used in this podcast.

In this episode, we are thrilled to welcome Valerie Trapunsky, the founder and CEO of ChatterBoss, a pioneering remote executive assistance service. Join us as Valerie shares her journey, insights, and expertise on how remote executive assistants can transform the way entrepreneurs and business owners operate. Discover the importance of delegation, the value of finding the right assistant, and how to effectively leverage this support to drive business success. Whether you're a seasoned entrepreneur or just starting out, this conversation is packed with valuable tips and strategies to help you optimize your time and focus on what truly matters. Don't miss this enlightening discussion on the power of executive assistance!

Dive into an engaging speed round from THINK Business LIVE with Jon Dwoskin and Valerie Trapunsky, Founder and CEO of ChatterBoss. These quick-fire questions and candid answers reveal best advice, favorite books, and personal insights. Watch the full episode Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!   Connect with Valerie Trapunsky: Website: www.chatterboss.com Twitter: https://www.twitter.com/valtrapunsky Instagram: https://www.instagram.com/valerietrapunsky LinkedIn: https://www.linkedin.com/in/valerietrapunsky/ ChatterBoss: Instagram: https://www.instagram.com/chatterbossapp Facebook: https://m.facebook.com/ChatterBossApp YouTube: https://www.youtube.com/channel/UCuolhzigUX2CUMeFl6jToKw Twitter: https://www.twitter.com/chatterbossapp *E – explicit language may be used in this podcast.  

The one thing that makes a company successful is its value. But what kind of value? Beyond the material and monetary, this episode's guest takes value creation further through a holistic perspective. Lee Benson is a value creation expert and the CEO of Execute to Win, a firm that helps organizations of all sizes to accelerate the value they create. Today, he imparts his expertise to tell us more about his unique view of creating a culture of value. Covering material, emotional, and spiritual value creation, Lee shows us how lasting success is more than the amount of money you make. Find out more about these three buckets of value creation and learn how you can apply them to your company. Tune in! In this episode, you'll learn:· The three macro buckets of value creation· The most important number for success· The holistic value creation process Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Most people can relate to hiring some type of digital marketing company, going through the process, and being disappointed in the end results. That's because the vast majority of agencies don't really know what you're doing. Today, we're going to speak with someone who does. Doug C. Brown sits with powerhouse guest, Erik Huberman, founder of Hawke Media, a leading digital marketing company. In this conversation, Doug and Eric delve into the secrets of successful digital marketing for both B2B and B2C companies. They unravel the common pitfalls many face when engaging with marketing agencies and discuss the vital questions and preparation steps necessary for achieving real results in the digital realm. Get ready to take notes as Eric provides invaluable insights that can transform your approach to digital marketing. This is an episode you won't want to miss!In this episode, you will learn:· Why most business fall prey to digital marketing agencies that suck and why these agencies don't deliver.· Why customer lifetime value is the most important metric for digital marketing success.· How The Hawke Method will take your business marketing to the next level.Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Success comes to those who understand accountability, face fear, develop skills, and lead with commitment through different stages of leadership. In this episode, Jeremiah Broz, CEO of Energy Advantage Roofing and Solar, shares secrets of effective accountability, leadership, and sales strategies. Together with our host, Doug, Jeremiah explores sales strategies, the impact of service, facing fear, and more. Tune in now! In this episode, you will learn:● The four stages of situational leadership (D1 to D4) and how to apply them for effective guidance and support.● The power of fear as a motivator and its role in driving action without paralysis.● Sales strategies for maintaining margins, understanding customer perceptions, and leveraging convenience and service for business growth.Jeremiah is offering a 50% discounted seat to TNA Global - claim yours here! Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

AI in sales isn't about replacing humans; it's about empowering them with the ultimate edge. In this episode, Ryan Staley of Whale Boss discusses the potential of AI in transforming sales strategies. He explores how harnessing AI isn't about coding; it's about leveraging its power to optimize sales in revolutionary ways. Tune in as Ryan decodes the AI sales phenomenon. Join us and unlock your sales potential in the era of AI. In this episode, you will learn:● How AI revolutionizes time-consuming tasks, freeing up valuable hours for strategic selling.● The key to leveraging AI without requiring a tech-savvy background, making it accessible to everyone.● Strategies to elevate your sales game by embracing AI's potential to deepen expertise and enhance interactions. Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Many sales representatives are still using the antiquated method of selling, trying to shove their products to their customers. Today, that method of selling does not work anymore. In this episode, Anthony Vizzari, the CSO of 7th Level and Sales Sniper Consulting, explains how understanding human behavior and using emotional-based questioning can be an effective way to sell to people (especially those who don't want to be sold!). In today's changing sales landscape, the NEPQ or Neuro Emotional Persuasion Questioning is a proven method that works. Anthony talks about how helping customers find solutions to their problems motivates them to buy rather than trying to sell them the product or service. Join Anthony Vizzari and Doug C. Brown in navigating the sales landscape and wonders of human behavior.In this episode, you will learn:How to use the power of questioning to sellWhat Emotional-Based Questions meanThe role of understanding human behavior in sellingLearn more about Chatterboss and schedule your free 30-minute consultation call HERE.

In the high-stakes game of sales, understanding the real definition of pitching to CEOs and pinpointing the real decision-makers in the room can make or break a deal. In this episode, we have Aziz Musa discuss the art of selling to CEOs and recognizing the pivotal influencers. As an experienced CEO and digital marketing expert, Aziz has a lot to say about facing the complexities of sales conversations. Drawing from real-life experiences, he sheds light on the nuances of identifying authentic buyers amidst a sea of influencers, deciphering non-verbal cues, and crafting pitches that resonate on a personal and business level. In this episode, you will learn:Techniques for identifying the genuine decision-makers and influencers in a sales setting.Strategies for making compelling pitches that resonate with CEOs and the entire audience.The importance of addressing concerns and issues raised during discussions to enhance sales success.Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

In this episode, Denis delves into the diverse world of leadership and entrepreneurship with three distinct guests. Jason Radisson, a serial entrepreneur and founder of Movo, recounts his rise to leadership through early job experiences, structured mentorship, and self-driven learning, emphasizing the significance of seizing opportunities and building networks. Valerie Trapunsky, transitioning from a personal assistant to the founder of ChatterBoss, shares her journey in the world of A-list celebrities and how mastering the art of delegation led her to establish a remote executive assistant service. Lastly, we hear from Wendy H. Steele, a former banker turned nonprofit leader who climbed the corporate ladder to senior vice president and then shifted to philanthropy, founding Impact 100. She highlights her journey of empowering women in community involvement and the unique challenges of female leadership in corporate and nonprofit sectors. Join us as we explore these varied paths to leadership and the impactful lessons each journey offers.In This Episode:Jason discusses his background as a serial entrepreneur and introduces his latest venture, Movo.Jason advises listeners on proactive job-seeking and networking strategies.Valerie discusses her background as a personal assistant and chief of staff.She explores her leadership style and approach within her company.Wendy discusses her background in banking and her transition to philanthropy.She reflects on her experiences as a woman climbing the corporate ladder in a male-dominated She advises on using volunteer work to gain leadership skills and experience.Main Takeaways:Embrace early job experiences as stepping stones to leadership roles.Leadership qualities can be cultivated in various settings, not just in business.Transitioning careers can lead to unexpected but fulfilling opportunities.Understanding the role of a thought partner can transform how assistance is utilized in business.Leadership can evolve from addressing community needs and taking the initiative to solve problems.Women in corporate environments may face unique challenges but can succeed with hard work and support from mentors.Quotes:"You just got to get out there and do it... It does work and it does." - Jason Radisson "Leadership is changing, life is changing, your career plans are changing." - Valerie Trapunsky"It's really about standing up and saying, I see a problem that needs to be fixed, and I'm ready to take responsibility to do what I can where I am, to help solve it." - Wendy H. SteeleConnect with Denis: Email: denis@leadingchangepartners.comWebsite: http://www.leadingchangepartners.com/Leadership Is Changing Facebook Group: https://www.facebook.com/groups/LeadershipIsChanging/Leadership is Changing LinkedIn Page: https://www.linkedin.com/company/leadership-is-changing-podcast/

Transforming recruitment means treating candidates like cherished customers – it's not just about hiring; it's about delivering an exceptional journey. In this episode, Doug C. Brown interviews Stephen Rhyne, a recruitment expert from ConveYour, shedding light on a revolutionary concept: treating recruits as valued customers. They cover everything, from recruiting to onboarding to retaining top talent. Tune in now and start revolutionizing your recruitment strategy! In this episode, you will learn:The importance of aligning recruitment processes with the target buyer in your company, drawing parallels between customer experiences and the candidate journey.The impact of standardized processes in recruiting, emphasizing data-driven decision-making over gut instincts.Strategies for treating potential recruits like valued customers, revolutionizing the way organizations attract, onboard, and retain top talent. Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Unlock the secrets to winning deals by understanding the differences between negotiations and sales! Join us in this episode as Mark Raffan, an award-winning negotiation trainer, expert, and entrepreneur, unveils the key strategies entrepreneurs need to succeed in negotiations and sales. Mark emphasizes the significance of goal-based negotiation over mere tactics or scripts. Don't miss out on this insightful conversation that delves into the nuances of negotiation and sales. Tune in now to gain valuable insights and elevate your deal-making skills. In this episode, you will learn:· The crucial distinctions between negotiation and sales · The importance of setting clear aspiration goals · Practical tips on integrating negotiation and sales techniques into your selling approach Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Every one of us is created to do something great. However, the journey can be tough, and it becomes so easy to settle for enough, for the average, for mediocrity. As salespeople, we can't afford to succumb to this, especially if you have something more to give and you are capable of achieving better results. Tom Reber, the founder of The Contractor Fight, joins Doug C. Brown to show you how to avoid the pitfalls of mediocrity in sales. Not only that, he points out why success is an inside-out game—when your personal life is mediocre, other aspects of your life will eventually follow. Tom then digs deep and identifies the factors of why people settle for mediocrity and how we can overcome them. Throughout the conversation, Tom reminds us how we are robbing ourselves of becoming who we truly are by staying mediocre. Let today's episode inspire you to step out of the average and become the best salesperson you can be! In this episode, you will learn: Why settling for mediocrity holds you back from who you truly are Why success is an inside-out game How we are in control of the sales process and the importance of having the discipline to show up consistently Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.Tom is offering CEO Sales Strategies listeners a #FW DAY to get your focus off of the unhealthy noise in the world and onto daily discipline. Claim yours HERE!

Valerie Trapunsky is a former A-list personal assistant and Chief of Staff, current founder and CEO of ChatterBoss, the first and only remote executive assistant service of its kind. Her mission is to guide entrepreneurs to building friction-less teams using a human-centric approach. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!   Connect with Valerie Trapunsky: Website: www.chatterboss.com Twitter: https://www.twitter.com/valtrapunsky Instagram: https://www.instagram.com/valerietrapunsky LinkedIn: https://www.linkedin.com/in/valerietrapunsky/ ChatterBoss: Instagram: https://www.instagram.com/chatterbossapp Facebook: https://m.facebook.com/ChatterBossApp YouTube: https://www.youtube.com/channel/UCuolhzigUX2CUMeFl6jToKw Twitter: https://www.twitter.com/chatterbossapp *E – explicit language may be used in this podcast.

NOTE: There was a technical issue with our hosting site today - if your podcast episode doesn't load correctly, try refreshing your app, re-downloading it, or listening directly from the website. Thanks for your understanding and happy holidays! What does it take to turn a business idea into a multimillion dollar company? How do you travel and run a growing business at the same time? Hear how Kristin Morrison turned a boring dog walking gig into an exciting (and lucrative) business concept. Then, she reveals how she was able to travel to Bali for six months and keep her business thriving from anywhere in the world. Kristin Morrison is a Business and Life Coach, Podcaster, Speaker, and Author who went from accidental business owner to building one of the largest businesses of its kind in California. Now, she lives part-time on 9 acres in the Hawaiian jungle and part-time in Northern California. Tune in to hear Kristin's story and discover her tips and advice on staying productive, pricing your services, working less, overcoming burnout, and taking your business to the next level.   Special Offers: Buy a copy of Digital Nomads For Dummies  Going overseas in 2024? Apply for relocation support Subscribe to Kristin's weekly e-mail list   Topics Discussed: Kristin's journey from pet sitter to business owner. The learning curve of owning a business. What to do when you're anxious and unsure about what you want to do for work. How to transform your business to the next level. Advice for freelancers and time-based business owners on charging the right prices. What to do when you're struggling with burnout in your business. 3 steps to successful delegation. How to travel after starting a business. Productivity/inspiration tips for digital nomads. How Kristin's life transformed after she started traveling. The powerful benefits of solo travel. Selling your business and transitioning to a new role.   Questions Answered: What is the #1 change your pet sitting clients made to thrive as a business? How did you go from working 7 days a week to 3 days a week in just one year? When during your entrepreneurial journey did you decide to start traveling? Is my business too big to travel? How did Bali change your life? Why did you sell your business and shift into a coaching role? and more!   Episode Resources:  Related Videos: How To Become a Digital Nomad: The Top 5 Ways How to Create Passive Income & a Location Independent Business - Digital Nomad Interview Matt Bowles How to Build an Online Business as a Single Mom w/No Experience with Freya Casey BALI DIGITAL NOMADS: Are They Destroying Bali?   Related Podcasts: Ep 48: From Virtual Assistant to Founding the Biggest Online Digital Nomad Community in the World Ep 180: Making $378K per Year as a Fiverr Freelancer With Alex Fasulo Ep 190: How To Find or Become a Virtual Assistant in 2023 Ep 215: The Easy Way to Live a Better Life Ep 223: Slow Travel Tips from Nora Dunn, The Professional Hobo   Books/Articles Mentioned: Six-Figure Pet Sitting by Kristin Morrison The Artist's Way by Julia Cameron   Business Management Resources: Hire a Virtual Assistant: OnlineJobs.ph, Fiverr, Upwork, GetMagic, ChatterBoss   Connect with Kristin Morrison: Visit her website Learn more about The Six-Figure Pet Sitting Business Academy Follow her on Instagram Connect on LinkedIn Connect on Facebook Listen to Business Pathfinder Podcast Listen to Prosperous Pet Business Podcast   Connect with Kristin and Support the Show: *   Become a Patron *   Buy a Coffee *   Follow on Instagram *   Join the Facebook Group *   Leave a 5-Star Review *   Subscribe on YouTube   See the show notes pages on BadassDigitalNomads.com or TravelingwithKristin.com/podcast  for time stamps, transcripts, and more resources from this episode.

Ethical sales isn't just good for business; it's the pathway to becoming a 1% earner and creating lasting positive experiences for your clients. In this episode, our host, Doug C. Brown, discusses long-term success, relationship building, and ethical sales strategies with Glenn Poulos, co-founder, vice president, and general manager of Gap Wireless Inc. Having founded and successfully sold two companies over a 30-year journey, Glenn shares insights on how to become a 1% earner. In this episode, you will learn:● What it means to be a 1% earner and why ethical sales are the key.● How to cultivate repeat customers by becoming a pleasure to do business with.● Why seeking guidance and surrounding yourself with mentors is the secret sauce to achieving your business goals. Don't miss this episode, as Doug and Glenn reveal the secrets of maintaining a client's trust, becoming their go-to solution, and creating a network of satisfied customers who keep coming back for more. Tune in now. Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Hitting or exceeding your sales quota is a testament to how well your team is doing. But of course, you have to make sure you do this every time. In this episode, Doug C. Brown is joined by Ken Cheo of Our Sales Coach to talk about how to achieve or even go beyond your business quota consistently. In this episode, you will learn:- How to structure goals and hit them consistently- How to adjust your plan according to what the buyer wants- Why you should treat sales as a team sport, and how to utilize the power of leveraging other peopleLearn more about Chatterboss and schedule your free 30-minute consultation call HERE.

When you're a startup, it is usually difficult to sell. But the truth is, you can definitely compete against other brands, and you're going to learn how if you tune in to this episode. Today, Drew Goulart, who currently leads growth at Zenlytic, unravels the secret for startups to compete against other brands and sell without a brand. As a startup, you should remember to understand the target buyer because it can help you in multiple ways. Drew also shares the startup and selling process and his wins and mistakes along the process. His experience provides the right flavor of success in competing in the market. So, don't miss this insightful opportunity with Drew Goulart. In this episode, you will learn:How to compete against other brands.How you can position your business to sell without a brand.The startup and selling process.Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Offshoring isn't just about saving costs; it's about optimizing your sales funnel, creating leverage, and achieving exceptional results. In this episode, our host Doug C. Brown interviews Gino Ferrand, the Founder of Tecla, to discuss the game-changing concept of leveraging offshore and nearshore teams. By thinking outside the traditional hiring box, Gino testifies that companies can supercharge their sales efforts. In this episode, you will learn:● Why offshore and nearshore teams can be a game-changer for your sales process. ● The importance of understanding your target audience and tailoring your approach. ● How offshoring can free up your core team to focus on revenue-generating activities, supercharging your growth. If you're ready to take your sales game to the next level and achieve 1% success, then you don't want to miss this episode. Join us and embrace the future of offshore strategies.Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Success isn't a sprint; it's a marathon. Play the long game, build genuine relationships, and leverage your efforts to become a top 1% earner. Join your host, Doug C. Brown, as he welcomes the extraordinary Connie Whitman, founder of Changing the Sales Game. In this episode, Connie explores the concept of playing the long game in your career. Discover why it's crucial to build lasting relationships, both in business and in life, and how this approach can be the secret sauce to becoming a top earner. Connie also shares her strategies for creating leverage in sales and business. Find out how to maximize your efforts, resources, and connections to propel your career to new heights. Success isn't a sprint; it's a marathon. And Connie is here today to prove just that. Tune in now and start playing the long game!In this episode, you will learn:How to sell more impactfully from a benefit-driven perspectiveHow to build relationships and live off of referralsConnie's seven-step process to sales successLearn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Today's guest is a testament to how you can be a great CEO and father to your family. Orrin Klopper, the CEO of Netsurit, shares some of their top strategies that make their company different from others. He also delves into acting and thinking like a CEO and how they're expecting somebody selling to them to act. By providing his insights into navigating their business, this episode will guide you in positioning yourself better to build strong relationships with CEOs. There are so many things you can unpack from this episode. So, tune in to this episode to borrow some brilliance from Orrin Klopper and learn how to act and think like a CEO. In this episode, you will learn:How do you use Blue Ocean's strategy for growth in your sales business as a CEO?How a CEO thinks and acts, and how they expect somebody selling to them to act.How a CEO runs the company and how we should run our sales businesses, sales practice, mergers and acquisitions, and things they do within the IT space. How can you position yourself better to have relationships with CEOs of major companies like Netsurit?Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

This powerful clip from THINK Business LIVE with Jon Dwoskin and Valerie Trapunsky, Founder and CEO of ChatterBoss, identifies and provides insight into overcoming “stuck” points in business. Get real-time, relatable coaching and practical advice for navigating hurdles to boost business growth. Watch the full episode Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!   Connect with Valerie Trapunsky: Website: www.chatterboss.com Twitter: https://www.twitter.com/valtrapunsky Instagram: https://www.instagram.com/valerietrapunsky LinkedIn: https://www.linkedin.com/in/valerietrapunsky/ ChatterBoss: Instagram: https://www.instagram.com/chatterbossapp Facebook: https://m.facebook.com/ChatterBossApp YouTube: https://www.youtube.com/channel/UCuolhzigUX2CUMeFl6jToKw Twitter: https://www.twitter.com/chatterbossapp

Many assume that cold calling is dead in this ever-expanding digital era. But for Wendy Weiss of Salesology, today's increasing access to technology allows for better opportunities in this particular sales technique – you only have to know the right approach for it. In this episode, she joins Doug C. Brown in dissecting different strategies for becoming a highly effective and extremely relatable cold caller. In this episode, you will learn:How and why you should do your homework to know your prospects better.What is narrow focus.How to effectively read your script and the right language patterns to use.Wendy is offering CEO Sales Strategies' listeners access to The Salesology® Vault, which is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts! https://wendyweiss.isrefer.com/go/Vault/CEOsalesstrategies/ Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

The mindset: that is the secret of most top earners. In this episode, Karl Becker, the author of Iceberg Selling, reveals the top earner's secret, “the mindsets for success,” that will help you achieve amazing results. The four mindsets that Karl focuses on in this episode are mind conditioning, building lifetime value, being of service, ownership mindset, and drivership mindset. So, if you want to be a top earner, tune into this episode today! You will surely learn how to think and act like a top earner with Karl Becker. In this episode, you will learn:· How to build long-term value?· The value of being of service· What does service mean to your clients?· What is an Ownership Mindset?· What does Drivership Mindset mean? Karl is giving away a sneak peek of his book, Iceberg Selling! Complete this form to receive a PDF of the Introduction Chapter of Iceberg Selling now: https://www.icebergselling.com/introduction.htmlLearn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Embrace competition, conquer rejection, and wield technology wisely—these are the secrets that elevate the 1% to success. In this power-packed episode, host Doug C. Brown dives into the secrets of the top 1% earners with special guest, Sam Palazzolo from Tip of the Spear Ventures. Join them as they dissect the top ten challenges faced by the elite 1% and uncover strategies that can elevate your success in sales and beyond. In this episode, you will learn:● Navigating fierce competition by gaining a fresh perspective on competitors and learning how to stand out in a crowded marketplace.● Mastering the art of rejection as a stepping stone to success and learning effective techniques for handling objections gracefully.● Understanding the role of AI and technology in sales while maintaining the human element in your communication for meaningful connections.Learn more about Chatterboss and schedule your free 30-minute consultation call HERE.

Valerie Trapunsky is a former A-list personal assistant and Chief of Staff, current founder and CEO of ChatterBoss, and author of Delegation Nation: How Entrepreneurs and Assistants Can Thrive Together in a Remote World.In this episode, Valerie talks about over-communication in a remote setting, delegation as an assistant, and the importance of character in entrepreneur assistant partnerships.Show notes -> leaderassistant.com/237Sponsor -> ezcater.com/leaderassistant--ezCater is the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. ezCater's simple-to-use platform provides a network of over 100,000 restaurants nationwide, and 24/7 support from their highly trained customer service team. To explore corporate food solutions or place a catering order, visit ezcater.com/leaderassistant.--Support the showMore from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Do you feel overwhelmed trying to keep up with the demands of running a business or organization?In this episode, Valerie Trapunsky, the founder of ChatterBoss and author of Delegation Nation, discusses how entrepreneurs and business owners can delegate tasks and become more replaceable within their own companies. We explore how Valerie's approach to leadership is one of servant leadership, which requires mastering the art of delegation, over-indexing on success, and optimizing processes for improvement. She shares the changing landscape of leadership in our world today, what expectations leaders need to set for themselves and their teams, and how they can remain relevant and successful by continuously developing themselves.Get ready to gain insights into modern-day leadership and discover how to use delegation to reduce stress and increase efficiency within your organization!In this episode:How to become a master delegator and the importance of great leaders inspiring others How leaders can delegate to others and let goExplore the ability of an organization to row in the same direction and perform wellMain takeaways:People have a mindset of hanging onto everything, trying to control things, and trying to be everything to everybodyMaster delegation involves having the right mindset, over-indexing on successes, and learning from failuresLife is getting faster, and it is the leader's responsibility to get everybody aligned and eliminate distractionsEmployees have higher expectations of their leaders and are quick to look for new opportunities if expectations aren't metIf you're not rowing in the same direction, it doesn't matter what seats you have on the boat; the boat isn't going to perform wellQuotes:“Great leaders are the ones that inspire us, that make us want to do more, that make us want to improve, and they do it from a place of love.” - Valerie Trapunsky“In a world with so many alternatives, I think that there is no choice now but for leaders to become really amazing leaders.” - Valerie Trapunsky“If you have a team that has really high standards of you, then you don't have a choice but to level up.” - Valerie TrapunskyResources Mentioned:Delegation NationConnect with Valerie:Website: https://www.chatterboss.com/ LinkedIn: https://www.linkedin.com/in/valerietrapunsky/ Instagram: https://www.instagram.com/valerietrapunsky/ Connect with Denis: Email: denis@leadingchangepartners.comWebsite: http://www.leadingchangepartners.com/Leadership Is Changing Facebook Group:

Valerie is a former A-list personal assistant and Chief of Staff, current founder and CEO of ChatterBoss, the first and only remote executive assistant service of its kind. Her mission is to guide entrepreneurs to building friction-less teams using a human-centric approach. She joins Nana on Build Value By Choice to discuss her company and what it can do for business owners.  KEY TAKEAWAYS ChatterBoss is the brainchild of Valerie Trapunsky, who founded the company in 2017 after a decade spent working as a top-level assistant for A-list celebrities and as the Chief of Staff for high-net-worth individuals and CEOs. During that time, Valerie developed a passion for effective problem-solving, and became committed to bringing the same level of excellent service to solo entrepreneurs and small business owners. Valerie's problem-solving skills and genuine love of people are the foundation of everything at ChatterBoss. They solve customer needs through a combination of intelligent technology, intelligent systems, and most importantly, intelligent people. Together, the whole team has built a product that clients can trust to deliver personalized, reliable, and thoughtful service. Your dedicated assistant will be in the same country as you, this has nothing to do with education or quality. This is because it makes the process easier with day to day things someone in your country would know. For example in the US someone would know what the DMV is, but someone in France may not. The most effective advice Valerie has is to give yourself grace and start slow. You're not going to become a master delegator overnight even if you come from a corporate structure. Work at delegating over time and giving up that control we all feel we need to have. BEST MOMENTS ‘I was supporting these really powerful people who utilize assistants in ways I never imagined' ‘Customization is the foundation of what we're built on' ‘We have a goal to scale and be the top executive assistant company in the US'   EPISODE RESOURCES   Valerie Trapunsky | LinkedIn ChatterBoss VALUABLE RESOURCES Infinite Horizons Free Webinar Productize ebook Leave your comments on the show's facebook community page: https://www.facebook.com/Buildvaluebychoice Get your free valuation here: https://bit.ly/get-free-valuation Podcast website: https://infhorizons.com/podcast/ ABOUT THE HOST Nana Bonsu: “I am an entrepreneur and ex-Corporate Executive who's applying his experience and knowledge from working in various ways to pursue my passion of helping small business owners increase their choices in life by leveraging my knowledge and experience, their employees, systems and money. I help small business owners transform their business and increase value through action-oriented education and implementation of strategies and tactics to make their business sellable even if they are not planning on selling. Known for establishing an environment for personal growth and development. My multicultural background equips me with the intuitive understanding of different cultures and how they impact business owners.” infhorizons.com

Valerie is a former A-list personal assistant and Chief of Staff, current founder, and CEO of ChatterBoss, the first and only remote executive assistant service of its kind. Her mission is to guide entrepreneurs to building frictionless teams using a human-centric approach. Schedule a free strategy session: ⁠ChatterBoss.com⁠ Take delegation self-assessment: ⁠https://keap.app/contact-us/7172287309500114⁠ Get your LinkedIn profile optimized and monetized here: www.scottaaron.net

ChatterBoss is the brainchild of Valerie Trapunsky, who founded the company in 2017 after a decade spent working as a top-level assistant for A-list celebrities and as the Chief of Staff for high-net-worth individuals and CEOs. During that time, Valerie developed a passion for effective problem-solving and became committed to bringing the same level of excellent service to solo entrepreneurs, business owners, and executives ready to scale. Today, we discuss: The art of delegation How to communicate to achieve success with your teams Hiring the right person for the right job + the future of hiring and more! Listen in. Connect: www.ChatterBoss.com @ChatterBossApp LinkedIn: https://www.linkedin.com/in/valerietrapunsky/ Get Alex's book, THE PODCAST OPTION--NOW IN PAPERBACK: ⁠⁠https://amzn.to/3gOCYLj⁠⁠ Listen to our entire library of episodes and more on the show website: ⁠⁠PRAfterHours.com⁠⁠. Check out Chica and the Man ⁠⁠here⁠⁠. Drop a buck in the tip jar⁠⁠ ⁠⁠⁠⁠here.⁠⁠ Announcer: ⁠⁠Mary McKenna⁠⁠. PR After Hours Theme: ⁠⁠https://filmmusic.io⁠⁠ "Bossa Antigua" by Kevin MacLeod (⁠⁠https://incompetech.com⁠⁠) License: ⁠⁠CC⁠⁠. ⁠⁠Sound effects.⁠⁠ This PR After Hours Podcast episode was recorded and mixed at Green Shebeen Studios in beautiful Kansas City, Missouri. Copyright 2023, all rights reserved. No reproduction, excerpting, or other use without written permission. As an Amazon Associate, we earn a small commission on some of our Amazon links. --- Send in a voice message: https://podcasters.spotify.com/pod/show/alex-greenwood1/message

Lawyers increasingly work remotely or in virtual environments. That means we need new ways of better organizing, communicating, and collaborating in this digital/virtual world. The first part of two that examines how to make this happen, so our practices run more smoothly. Show Notes Click here to download the PDF list of recommended tools (and other webinar resources) Subscribe to Substack newsletter: The 80/20 Principle Check out Law Firm Systems Workshop (enrollment open now) Join the '80/20 Inner Circle' (online discussion group for lawyers) Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.  

ChatterBoss is the brainchild of Valerie Trapunsky, who founded the company in 2017 after a decade spent working as a top-level assistant for A-list celebrities and as the Chief of Staff for high-net-worth individuals and CEOs. During that time, Valerie developed a passion for effective problem-solving and became committed to bringing the same level of excellent service to solo entrepreneurs, business owners, and executives ready to scale. Connect with Valerie:Website: https://chatterboss.com LinkedIn: https://www.linkedin.com/in/valerietrapunsky/Instagram: https://www.instagram.com/chatterbossapp/+++++▶︎ Subscribe to the Podcast!PODCAST  |  https://pod.link/1387700042▶︎ Please Follow & Connect with me! Link's BelowWEBSITE  |  https://tyzerevans.comYOUTUBE  |  https://youtube.com/c/tyzerevansINSTAGRAM  |  https://instagram.com/tyzerevansFACEBOOK  |  https://facebook.com/grindsellelevateLINKEDIN  |  https://linkedin.com/in/tyzerevansTWITTER  |  https://twitter.com/tyzerevansTIKTOK  |  https://tiktok.com/tyzerevansPATREON  |  https://patreon.com/tyzerevansCheck out Tyzer's other podcast, "The Book Legion” at https://pod.link/thebooklegionCheck out our sponsor  Odin's Rune Clothing Co. : https://odinsrune.com, clothing for those who want to burn the boats to live a purpose-driven lifeNeed a virtual assistant? Check out this full service virtual assistant company that help to streamline your life! https://www.chatterboss.com/schedule-consultation?via=tyzer Do you love Coffee? Our sponsor Coffee. Love. Hope. Has fun coffee mugs and shirts for gifts! Check out their store here: https://etsy.me/3gTBVfZ

Lawyers increasingly work remotely or in virtual environments. That means we need new ways of better organizing, communicating, and collaborating in this digital/virtual world. The first part of two that examines how to make this happen, so our practices run more smoothly. Show Notes Click here to download the PDF list of recommended tools (and other webinar resources) Subscribe to Substack newsletter: The 80/20 Principle Check out Law Firm Systems Workshop (enrollment open now) Join the '80/20 Inner Circle' (online discussion group for lawyers) Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.  

Last week's release of GPT-4 has stunned people because of its amazing new capabilities for interpreting requests, finding and synthesizing information, as well as writing coherent summaries. It even scored in the 90th percentile on a bar exam, which means it can handle legal information as well. In this episode you'll find out what GPT-4 is and how you should go about learning to leverage it in your law practice. Show Notes Chat.OpenAI.com is the site where you should sign up to start trying and testing the new GPT-4 technology OpenAI Reveals GPT-4 - Demo (6 minute YouTube video) 21 Lessons for the 21st Century, by Yuval Noah Harari (read pages 19 - 24) The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Richard Koch on Mastering the 80/20 Principle (Tim Ferriss's interview with Richard Koch) 80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More, by Perry Marshall Effortless: Make it Easier to Do What Matters Most, by Greg McKeown Essentialism: The Disciplined Pursuit of Less, by Greg McKeown The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results, by Gary Keller My Substack email newsletter: The 80/20 Principle (not just for lawyers). My Law Firm Systems Workshop (enrollment is open now) Join the '80/20 Inner Circle' - a discussion group for business-minded lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.  

If you can create an information product for potential clients to get a meaningful result, they will trust you more and possibly hire you later for full-scope work. Many lawyers are now productizing their legal services, and in this episode, we discuss why you should do this, the best way to start, and the small hurdles to surmount to make it happen in your practice. Show Notes The story of entrepreneur Ted Nicholas who made millions selling corporate forms Joey Vitale's presentation at Small Firm Bootcamp Special link to SweetProcess (giving you a 28-day free trial and the ability to accept my template docs if you email me to request them) The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Richard Koch on Mastering the 80/20 Principle (Tim Ferriss's interview with Richard Koch) 80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More, by Perry Marshall Effortless: Make it Easier to Do What Matters Most, by Greg McKeown Essentialism: The Disciplined Pursuit of Less, by Greg McKeown The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results, by Gary Keller My Substack email newsletter: The 80/20 Principle (not just for lawyers). My Law Firm Systems Workshop (enrollment is open now) Join the '80/20 Inner Circle' - a discussion group for business-minded lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.  

Cybersecurity is essential in all fields, but especially in law firms, where there is so much sensitive information stored on computers. Learn how to protect yourself in this episode. Show Notes The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Richard Koch on Mastering the 80/20 Principle (Tim Ferriss's interview with Richard Koch) 80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More, by Perry Marshall Effortless: Make it Easier to Do What Matters Most, by Greg McKeown Essentialism: The Disciplined Pursuit of Less, by Greg McKeown The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results, by Gary Keller My Substack email newsletter: The 80/20 Principle (not just for lawyers). My Law Firm Systems Workshop (enrollment is open now) Join the '80/20 Inner Circle' - a discussion group for business-minded lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.  

Chris Earley had no idea how to run any business when he graduated from law school in 2004. But he figured it out through a series of strategies and tactics, which you'll learn about in this episode. Show Notes Give and Take: Why Helping Others Drives Our Success, book by Adam Grant Never Eat Alone: And Other Secrets to Success, One Relationship at a Time, by Keith Ferrari Erika Kullberg - Instagram Attorney (that ernie mentions) Chris cellphone # 617-956-2501 Earley Law Group website The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Richard Koch on Mastering the 80/20 Principle (Tim Ferriss's interview with Richard Koch) 80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More, by Perry Marshall Effortless: Make it Easier to Do What Matters Most, by Greg McKeown Essentialism: The Disciplined Pursuit of Less, by Greg McKeown The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results, by Gary Keller My Substack email newsletter: The 80/20 Principle (not just for lawyers). My Law Firm Systems Workshop (enrollment is open now) Join the '80/20 Inner Circle' - a discussion group for business-minded lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.  

Managing a law practice doesn't have to be as hard as many lawyers make it. I've gotten some interesting questions about this topic, so in this episode, you'll learn more about how to make major improvements more easily. Show Notes The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Richard Koch on Mastering the 80/20 Principle (Tim Ferriss' podcast interview with Richard Koch) 80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More, by Perry Marshall Effortless: Make it Easier to Do What Matters Most, by Greg McKeown Essentialism: The Disciplined Pursuit of Less, by Greg McKeown The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results, by Gary Keller Loom (free for up to 25 videos of no longer than 5 minutes) Voxer (the frictionless way to communicate without having phone calls) SweetProcess (link to get 28-day free trial) My Loom video on why SweetProcess is a better deal in terms of cost My Substack email newsletter: The 80/20 Principle (not just for lawyers). My Law Firm Systems Workshop (enrollment is open now) Join the '80/20 Inner Circle' - a discussion group for business-minded lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.  

The 80/20 rule can help practicing lawyers. Listen and learn how one family lawyer in Tennessee used it to become more profitable and much happier in his practice. Show Notes Click here to see Patrick's Standard Engagement Contract. Patrick Slaughter's Magic Law Practice (Episode 48) Business Coaching for Lawyers with Patrick Slaughter (Episode 54) What's Your Vision for Success? with Patrick Slaughter (Episode 65) How to Sell Your Law Practice with Patrick Slaughter (Episode 216) The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch My Substack email newsletter: The 80/20 Principle (not just for lawyers). Join 'Inner Circle' - a private discussion group for friendly, business-minded lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.

Many lawyers succumb to burnout or stress at various points in their careers. It's easy to assume that this is just something we have to accept. But the truth is, we don't have to endure stress or burnout if we understand the root causes and optimal solutions. Show Notes How to Optimize Productivity (While Working Less), Mark Manson (80/20 article mentioned in the episode) Notes on The 80/20 Principle by Richard Koch, by Josh Kaufman (also mentioned in the episode) The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch My Substack email newsletter: The 80/20 Principle (not just for lawyers). Join 'Inner Circle' - a private discussion group for friendly, business-minded lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.   Find out more at EmeraldCity

Many lawyers who entered the practice of law in the 1980s ignored technology or dismissed its potential for making law more efficient and easier to practice. But not Monty McIntyre, a San Diego trial lawyer who adopted technology and remains open-minded and curious about leveraging it to improve his practice. Show Notes Monty McIntyre's California Case Summaries™ (podcast listeners can click here to get, for free, Monty's one-paragraph summaries of every new civil case published by the CA Supreme Court in 2022.) Monty's Master Lawyer Mentoring™ Monty's Twitter stream The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch (about using the power of 80/20 leverage in any business) Subscribe to 80/20 Lawyering - a Substack-published newsletter for solo & small firm lawyers who are looking for ways to get more of what they truly want without unnecessary stress or strain. Join 'Inner Circle' - a private discussion group for lawyers interested in making massive improvements in their law practices. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their businesses and impact the world.   Find out more at EmeraldCity

In this episode, you'll meet Brian Payne, a solo attorney who practices law in Nashville, Tennessee. Brian was initially lured to Nashville because he's a songwriter. He was encouraged to go to law school by someone he admired, and that's how he wound up with a law degree. He has a solo practice focused on real estate law. And he's interested in improving his practice, which is how we met. Listen and find out as I delve into Brian's practice and see what you can learn that will help you in yours. Show Notes Brian's Law Firm Website  Brian's email address: brian@brianpaynelaw.com Brian's Soundcloud site (which showcases some of the songs he's written) Brian's Instagram page (his handle is: @brianlavoypayne) Brian's Facebook page  (search "Brian Lavoy Payne") His Title Company website ("Noteworthy Title) 60 Minutes Interview with Music producer Rick Rubin The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch (about using the power of 80/20 leverage in any business) Subscribe to 80/20 Lawyering - a Substack-published newsletter for solo & small firm lawyers looking for ways to get more of what they truly want without unnecessary stress or strain. Join 'Inner Circle' - a private discussion group for lawyers interested in making massive improvements in their law practices. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

Artificial intelligence is gaining ground rapidly in many areas, including better note-taking by creating accurate transcripts and recordings at the same time. Tools like Otter.ai allow you to do this using any modern smartphone.  Every lawyer should at least try Otter.ai to understand the power of note-taking powered by artificial intelligence. In this episode I explain exactly why this possibility is to useful for lawyers. Show Notes Otter.ai (special link to get 1 month of the Pro Level for free) Otter Transcript of last week's podcast episode with Melissa Shanahan (you will have to use the Otter app on your phone or computer to access all the amazing features discussed in this episode) GPT3 Technology (Wikipedia article) ChatGPT (Wikipedia article) Co-Pilot coaching program (30-day free trial with no credit card —as mentioned in the episode) The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch (about using the power of 80/20 leverage in any kind of business) Subscribe to 80/20 Lawyering - a Substack-published newsletter for solo & small firm lawyers who are looking for ways to get more of what they truly want without unnecessary stress or strain. Join 'Inner Circle' - a private discussion group for lawyers interested in making massive improvements in their law practices. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you are able to work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

Tracking your firm's revenue and expense numbers gives you helpful insight into which areas of your practice are more profitable or which staff members or contractors are truly valuable. Melissa Shanahan, a top-notch business coach for solo and small firm attorneys, joins Ernie to discuss how best to track these metrics. Show Notes The Law Firm Owner Podcast (Melissa Shanahan's podcast) Velocity Work (Melissa's website) The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch (about using the power of 80/20 leverage in any kind of business) Subscribe to 80/20 Lawyering - a Substack-published newsletter for solo & small firm lawyers who are looking for ways to get more of what they truly want without unnecessary stress or strain. Join 'Inner Circle' - a private discussion group for lawyers interested in making massive improvements in their law practices. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you are able to work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

To succeed in big ways today, it's best to think in multi-dimensional or multi-disciplinary ways. That has been the key to attorney-businessman Charlie Munger's success and many others. In this episode, we'll talk about what it looks like to do this and how you can start to do it as well. Show Notes The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch (about how to discover and use the power of 80/20 leverage in business) Moneyball: The Art of Winning an Unfair Game, by Michael Lewis Moneyball, the movie (Wikipedia link) On Base Percentage statistic (the essential KPI in Moneyball) Einstein won the Nobel Prize for Physics in 1921 (link to article) Tim Ferriss Dave Asprey Shane Parrish (founder of Farnam St. blog) Charlie Munger Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts, by Annie Duke Meditations, by Marcus Aurelius Ryan Holiday The origin story of YouTube (Wikipedia article) Behavioral Economics Influence, by Robert Cialdini Thinking Fast & Slow, by Daniel Kahneman Munger gave Cialdini $100,000 worth of Berkshire Hathaway stock (link to article) The Undoing Project, by Michael Lewis Subscribe to 80/20 Lawyering - a Substack-published newsletter for solo & small firm lawyers who are looking for ways to get more of what they truly want without unnecessary stress or strain. Join 'Inner Circle' - a private discussion group for lawyers interested in making massive improvements in their law practices. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you can work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

The power of 80/20 analysis can help lawyers achieve higher incomes and get better clients. But gathering and analyzing key data is essential (as it was for the Oakland Athletics baseball team, as depicted in the book/movie "Moneyball").   Two KPIs, in particular, are of paramount importance for lawyers with solo/small firm practices. Show Notes The Ultimate Question 2.0, by Fred Reichheld & Rob Markey (about the use of the NPS score for measuring client satisfaction) The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch (about how to discover and use the power of 80/20 leverage in business) Click to subscribe to 80/20 Lawyering - a newsletter for solo & small firm lawyers who want to find hidden levers to maximize ROI with minimal effort, money, or time. Click to join 'Inner Circle' - a private discussion group for solo & small firm lawyers interested in learning to leverage 80/20 ROI principles, as well as technology that drives maximum ROI. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you are able to work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

The 80/20 principle is powerful and can help bring about a massive change in any business —including a lawyer's practice. But it's hard to wrap your head around this idea when you first come upon it. One natural reaction of lawyers is to think, "this is too good to be true." But the fact is that it's absolutely true and powerful, as I'll explain in this episode. Show Notes Click here to subscribe to my new 80/20 Lawyering email newsletter. My 'Inner Circle' - a private online discussion group for solo & small firm lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you are able to work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

Marketing, when done effectively, is powerful. And the best approach is to communicate with people authentically, especially on platforms like LinkedIn. Show Notes Read This Is Marketing: You Can't Be Seen Until You Learn to See, by Seth Godin (the best book on marketing) My 'Inner Circle' - a private online discussion group for solo & small firm lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you are able to work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

Many lawyers have misconceptions about marketing and then fail to leverage its power. Others try too hard to get attention and fail to earn the trust of prospective clients. Marketing, when done effectively, is powerful. And the best approach is to communicate with people in a natural, authentic manner. Show Notes I recommend reading This Is Marketing: You Can't Be Seen Until You Learn to See, by Seth Godin (his best book on the topic) My 'Inner Circle' - a private online discussion group for solo & small firm lawyers. Thanks to Our Sponsors "ChatterBoss is an incredible remote executive assistant company that helps solopreneurs and small businesses grow quickly and save money. Your dedicated ChatterBoss assistant can help you with case management, billing support, email optimization, social media, process building, automation, and more. They even have on-demand paralegals and legal assistants.  The service is customized to your budget and is on-demand, so you are able to work with your assistant as much or as little as you need throughout the week. The minimum monthly spend for a dedicated executive assistant is only $200/month.   The best way to get started is to schedule a free consultation and find out exactly how the service works. Click this link to schedule a free 30-minute call, and you'll get a special 15% discount when you sign up with ChatterBoss." Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity