HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Ilija Martinovich to launch a year-long mental health series focused on the trades. Ilija shares his personal journey through the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and raising his children during a very stressful time. He speaks openly about the dark thoughts he faced, the pressure of staying strong as a father, and the stigma around mental health in blue-collar work. Ilija explains how speaking with a therapist, leaning on trusted people, walking daily, and building simple routines helped him regain control. Together, they highlight the power of honest conversations, healthy outlets, and finding purpose as key steps toward managing stress and protecting mental health. This episode continues the focus on mental health in the trades and the challenges many workers keep to themselves. Ilija joins Gary to share his experience over the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and supporting his children during a difficult time. He speaks honestly about the dark places his mind went to and the pressure of trying to stay strong as a father. Ilija talks about how therapy, opening up to trusted people, improving his eating habits, and committing to daily walks helped him manage stress. The conversation reinforces the value of speaking up, building healthy outlets, and reminding tradespeople that support is available and they do not have to struggle alone. Expect to Learn: How working through COVID as an essential worker added stress at home and on the job. How a bladder cancer diagnosis and divorce affected Ilija's mental health. Why do many men in the trades stay silent, and the risks of keeping it inside? How therapy, trusted conversations, and crisis resources can provide real relief. How daily walks, better habits, and focusing on family help manage stress long-term. Episode Highlights: [00:00] - Intro to Ilija Martinovich in Part 1 [01:30] - Why Mental Health Matters [02:42] - Stigma of Mental Health in Trades [04:24] - Old-School Coping: Alcohol & Drugs [08:09] - Ilija's Story: Cancer, COVID & Divorce [12:17] - Importance of Talking to Someone [16:15] - Gary's Experience with Panic Attacks [18:37] - Turning to Food as a Coping Mechanism [21:04] - Finding Purpose to Protect Your Mental Health This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Ilija Martinovich on: Instagram: https://www.instagram.com/the_hvac_foodie/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson, Master HVACR, Business Development Manager, Sales Manager - Americas, Global Trainer, at Sauermann Group, about Combustion Analysis and why proper testing is critical for safe and efficient equipment operation. Tyler explains how to correctly use a Combustion Analyzer, the importance of testing at light off, steady state, and shutdown, and why commissioning should always be done. They discuss stack temperature, efficiency readings, manifold pressure adjustments, and how measured data helps technicians make better decisions and communicate clearly with customers. The episode highlights the value of understanding the why behind the readings and using data to improve performance and accountability in the field. Gary and Tyler discuss combustion analysis and why proper testing is essential for safe and efficient system operation. They talk about using a combustion analyzer the right way, including finding the correct test location and checking readings at light off, steady state, and shutdown. Tyler explains why commissioning is often overlooked and why equipment must be adjusted to match the environment it is installed in. The conversation also covers stack temperature, manifold pressure settings, and how efficiency readings reflect fuel use, not true system output. They finish by highlighting how measured data builds trust with customers and helps technicians make clear, confident decisions in the field. Expect to Learn: How to properly use a combustion analyzer and understand what the readings mean. Why testing at light off, steady state, and shutdown helps catch hidden problems. How stack temperature and manifold pressure affect efficiency and performance. Why commissioning equipment is critical and often overlooked in the field. How measured data builds trust with customers and supports clear diagnostic decisions.   Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 02 [01:02] - Why open-mindedness matters in HVAC [02:23] - Mastering the combustion analyzer: Usage vs. understanding [05:41] - Real case study: The importance of day-one commissioning data [10:06] - Manufacturer's confession: Why commissioning is non-negotiable [13:20] - Fine-tuning equipment: Going beyond the manual's specs [16:16] - Behind the book & what's next for Tyler [18:38] - Wrap-up & where to find the book   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson, Master HVACR on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/   Sauermann Group: https://www.linkedin.com/company/sauermann-group/  Get  Tyler Nelson's Book: Tyler's book Combustion Analysis: The Essentials is available now. If you want a practical, field-ready guide to combustion testing and diagnostics, grab your copy here:

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason Julian shares his personal and professional journey from a difficult period of addiction recovery to becoming a successful HVAC business owner. His story highlights the power of perseverance, hard work, and the ability to turn adversity into opportunity. Jason Julian also offers practical advice for technicians looking to transition into business ownership and shares insights on building a positive work culture, navigating local competition, and the lessons learned from his experiences in the HVAC industry. Whether you're an aspiring business owner or just interested in the HVAC world, Jason's story is a must-listen.   Expect to Learn Jason's journey into HVAC after a period of recovery from addiction How he transitioned from a helper to a business owner Why thinking like a business owner early on is key to success The challenges of starting a business with limited resources The importance of building a strong internal culture in your business How Jason Julian navigated competition and created growth despite a tough local market   Episode Breakdown with Timestamps  00:00:00 - Introduction 00:01:02 - Jason's Journey Into HVAC 00:04:39 - Thinking Like an Owner Before You Are One 00:05:11 - First Steps into Business Ownership 00:06:10 - Overcoming Challenges and Finding Opportunity 00:14:35 - Building Internal Culture at Julian Heating 00:19:51 - Navigating Local Competition   Follow Jason Julian:  LinkedIn: https://www.linkedin.com/in/jason-julian-03530b160/ Julian Heat & Air Website: https://julianheatandair.com/ Julian Heat & Air Facebook: https://www.facebook.com/julianheatandair/ Affordable Air McCallum LLC Website: https://www.hotorcoldair.com/hvac/heber-springs-ar/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson, Master HVACR, Business Development Manager, Sales Manager - Americas, Global Trainer, at Sauermann Group, about his new book, Combustion Analysis: The Essentials, and the Fundamentals of Combustion Testing. Tyler explains how technicians can better understand oxygen, carbon monoxide, carbon dioxide, excess air, and efficiency readings, and how to use those numbers to diagnose and adjust systems properly. The conversation covers light off, steady state, and high fire conditions, fuel selection in combustion analyzers, and how proper adjustments can improve system performance and save money. Gary and Tyler also discuss why combustion testing is a thinking person's skill and how using the right data can help technicians work smarter and deliver better results for their customers. In this conversation, Tyler talks about the core basics of combustion and why understanding the numbers is key to proper diagnostics. He explains oxygen levels in fresh air, carbon monoxide limits at light off and steady state, and how carbon dioxide is calculated inside a combustion analyzer. Gary and Tyler discuss testing at low fire, mid fire, and high fire on modulating equipment, and why selecting the correct fuel setting matters. They also cover excess air, stack temperature, and how small adjustments can improve efficiency and save customers money. The episode highlights the importance of thinking through the data and using combustion testing as a true diagnostic tool in the field. Expect to Learn: How to understand oxygen, carbon monoxide, and carbon dioxide readings during combustion testing. What happens at light off, steady state, and high fire on different types of equipment? Why is selecting the correct fuel in your analyzer is critical for accurate results? How excess air and stack temperature affect efficiency and system performance. How small adjustments can improve efficiency, reduce fuel use, and help technicians diagnose problems with confidence. Episode Highlights:  [00:00] - Intro to Tyler Nelson & His New Book in Part 1 [01:32] - Book Purpose: A Field Reference, Not Memorization [03:44] - Combustion Basics: O2, CO, and CO2 Explained [09:06] - Why CO2 is a Calculated Reading, Not a Sensor [11:04] - Troubleshooting Modulating Systems at Different Fires [15:49] - Efficiency Explained: Stack Temperature & Fuel Savings   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Tyler Nelson, Master HVACR on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/    Get Tyler Nelson's Book: Tyler's book Combustion Analysis: The Essentials is available now. If you want a practical, field-ready guide to combustion testing and diagnostics, grab your copy here:

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie talks with Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, about leadership, accountability, and building a strong culture in the trades. They discuss the difference between being nice and being kind, and how leaders can have hard conversations while still showing care and respect, in Part 2. Josh shares his approach to handling poor behavior, setting clear expectations, and knowing when to let someone go. Gary and Josh also explore flexibility, leverage, motivation, and why increasing your value through soft skills can create more opportunities. The episode highlights how strong leadership is built on communication, honesty, and the smart use of soft skills. Gary and Josh discuss leadership in the trades and how to handle tough situations with employees. They talk about the difference between being nice and being kind, and why hard conversations should be clear, direct, and rooted in care. Josh shares how setting expectations early helps hold people accountable and explains when it makes sense to let someone go, especially when trust is broken. The conversation also covers flexibility, time off, and how company culture can impact honesty and performance. They finish by exploring how building value through soft skills and personal growth can create leverage, motivation, and stronger teams. Expect to Learn: How to handle difficult employees while staying firm and kind at the same time. Why setting clear expectations early makes accountability easier later on. When it makes sense to give someone another chance and when it is time to let them go. How flexibility, time off policies, and culture impact honesty and performance. Why increasing your value through soft skills can create leverage, motivation, and stronger leadership. Episode Highlights:  [00:00] - Intro to Josh Zolin in Part 02 [00:57] - Being "kind" vs. being "nice" as a leader  [03:21] - The magic phrase: "You're better than this"  [05:31] - Debating the "Fire fast" philosophy  [08:13] - Red flags: trusting your gut instinct on new hires  [12:02] - Flexibility & leverage in the workplace  [14:30] - Josh's PTO policy & flexibility value  [18:00] - The power of soft skills in leadership  [21:42] - Wrap-up & guest contact information This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Josh Zolin on: LinkedIn: https://www.linkedin.com/in/joshzolin/   Windy City Equipment (WCE, Inc): https://www.linkedin.com/company/wcecommercial/   Blue Is The New White: https://www.linkedin.com/company/blue-is-the-new-white/   CFESA: https://www.linkedin.com/company/cfesa/  Website:  Windy City Equipment (WCE, Inc): https://wcecommercial.com/   Blue Is The New White: https://www.blueisthenewwhite.com/   CFESA: https://cfesa.com/  To learn more about Josh Zolin, BITNW Academy, or his podcast "Everything They Don't Tell You", visit https://joshzolin.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her insights on managing overhead, scaling efficiently in a service business, and the importance of systems and processes in supporting growth without unnecessary expansion. Whether you're a solo operator or scaling a team, Robyn provides practical advice on reducing operational inefficiencies, improving field-to-office communication, and ensuring good financial practices.   Expect to Learn: -Strategies to control overhead as a business grows - The importance of lean processes and how to cut unnecessary complexity - Best practices for ensuring technicians stay accountable and contribute to accurate data collection - How to use data to gain insights into your business's performance and project cash flow - Advice on supporting solo contractors and small businesses - What it really takes to scale and when to keep things small   Timestamps: [00:00] - Introduction [00:59] - Managing Overhead During Growth [03:38] - Tech-to-Admin Ratio in the Field [07:02] - Importance of Field Data and Receipt Capture [08:41] - Managing Cash Flow and Invoicing Best Practices [10:07] - Training Technicians and Software Adoption [28:25] - Ongoing Training and Communication [14:17] - Supporting Solo Technicians and Small Businesses [18:54] - New Business Offerings: Bootcamps & Reporting Tools [20:43] - Final Thoughts   Follow Robyn Hass: LinkedIn: https://www.linkedin.com/in/jrobynh/ Company LinkedIn: https://www.linkedin.com/company/mainstreet-mep  Company Website: https://myhvacoffice.com/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/Furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, to talk about the power of soft skills in the trades. Josh explains why communication, body language, and first impressions matter more than appearance alone. The conversation explores how business owners can build strong team culture, coach technicians the right way, and create an environment where people feel useful and valued. Gary and Josh also discuss balancing compassion and honesty in leadership, giving clear feedback, and helping technicians stay motivated and connected to their work. In this conversation, Josh talks about why soft skills are the difference between good and great in the HVAC industry. He explains how first words, body language, and attitude often matter more than clothing or appearance. Josh and Gary discuss the importance of challenging personal bias, giving honest but respectful feedback, and coaching technicians one-on-one. They also share insights on building a strong team culture, helping employees feel useful, and creating an environment where people stay motivated and grow as leaders.   Expect to Learn: Why soft skills like communication and body language matter more than appearance alone. How first impressions are shaped by words, tone, and micro mannerisms. What business owners can do to build a strong culture and unity within their team. How coaching, leading, and managing each play a different role in employee growth. Why balancing compassion and honesty helps technicians improve and stay motivated.   Episode Highlights: [00:00] - Intro to Jason Walker in Part 1 [01:34] - Seven Years Later: Soft Skills Discussion [03:00] - Dressing for the Job: First Impressions [05:18] - Tattoos & Changing Workplace Norms [07:27] - Judging Character Over Appearance [11:17] - What "Soft Skills" Really Mean [15:36] - Employee Rut: Passion vs. Employer [19:02] - Coaching vs. Leading vs. Managing [22:42] - Compassion vs. Candor Balance [25:11] - Why "Candor is Kindness."   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Josh Zolin on: LinkedIn: https://www.linkedin.com/in/joshzolin/ Windy City Equipment (WCE, Inc): https://www.linkedin.com/company/wcecommercial/ Blue Is The New White: https://www.linkedin.com/company/blue-is-the-new-white/ CFESA: https://www.linkedin.com/company/cfesa/    Website: Windy City Equipment (WCE, Inc): https://wcecommercial.com/ Blue Is The New White: https://www.blueisthenewwhite.com/ CFESA: https://cfesa.com/  To learn more about Josh, BITNW Academy, or Everything They Don't Tell You Podcast visit https://joshzolin.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jason Walker, National Trainer at HVAC Masters of the Hustle. They discuss entrepreneurship, content creation, and the mindset behind building a brand in the trades. Jason shares how he earned his nickname through sales success and explains the lessons he learned from outsourcing installs and taking on too many podcast sponsors. Gary and Jason also talk about the freedom of business ownership, the challenges of starting out on your own, and the power of creating consistent content to grow your name and opportunities in the HVAC industry. Gary and Jason talk about building a name in the HVAC industry through hard work, business ownership, and content creation. Jason explains how he earned the nickname J Dub Moneymaker and how it shaped his brand, even when facing criticism. They discuss the freedom and stress that come with running your own company, including lessons Jason learned from outsourcing installs and taking on too many podcast sponsors. Gary shares his experience moving from residential to commercial work and the mistakes he made starting out on his own. They close by highlighting the importance of consistent content, learning from failure, and staying true to your values in the trades.   Expect to Learn: How Jason earned the nickname J Dub Moneymaker and built his brand in the HVAC industry. The pros and cons of business ownership and the freedom it can bring to family life. Lessons learned from outsourcing installs and the challenges that came with it. Why taking on too many sponsors can hurt a podcast and turn listeners away. How consistent content creation can grow your reputation and open new opportunities. Episode Highlights: [00:00] - Intro to Jason Walker in Part 02 [00:57] - HVAC installs as art and Alex Ivy LED influence [02:10] - Origin of "J Dub Moneymaker" nickname [04:57] - Redefining "hustle" in the trades [06:43] - Gary's biggest failure: waiting too long [07:45] - Jason's failures: outsourcing & over-sponsoring [11:31] - Gary's installation mistake: lack of prep & help [14:40] - Why content creation matters for recognition [19:09] - First viral video & platform preferences [20:34] - Wrap-up & closing thoughts This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Jason Walker on: LinkedIn: https://www.linkedin.com/in/jason-walker-626409201/  Website:  HVAC Masters of the Hustle: https://hvacmastersofthehustle.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jason Walker, National Trainer at HVAC Masters of the Hustle. Jason shares his approach to sales in the HVAC industry, focusing on building trust, using data to present solutions, and creating strong relationships with customers. The conversation covers the importance of culture within a company, supporting technicians in the field, and delivering white-glove service to stand out in a competitive market. Gary and Jason also discuss the challenges of running a one-man business, knowing when to grow, and how mindset plays a key role in long-term success. In this conversation, Jason talks about building trust in HVAC sales by using clear data and strong relationships instead of being pushy. He explains why technicians should present findings step by step to avoid overwhelming customers and how open-ended questions lead to better results. Jason and Gary discuss the challenges of running a one-man business and knowing when growth makes sense. They also share insights on creating a strong company culture, taking care of employees, and delivering a high level of service that stands out in the residential market. Expect to Learn: Why building trust with customers makes sales easier and removes the need to be pushy. How presenting data step by step can improve buy-in and reduce overwhelm. What challenges come with running a one-man HVAC business and choosing when to grow? How strong company culture can improve employee morale and customer experience. Why delivering high-level service and focusing on relationships can help a company stand out in the residential market. Episode Highlights: [00:00] - Intro to Jason Walker in Part 1 [01:59] - Podcast of the Year  [02:59] - Data-Driven Sales  [05:46] - Involving Clients in Troubleshooting  [07:45] - Talking Yourself Out of a Sale  [10:31] - Gary's One-Man Show Setup  [13:16] - Jason's Career Leap  [17:33] - Creating a Safe Work Culture   [19:46] - The "Scrap Copper Lunch" Story   [22:59] - White Glove Service Details   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Walker on: LinkedIn: https://www.linkedin.com/in/jason-walker-626409201/  Website: HVAC Masters of the Hustle: https://hvacmastersofthehustle.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her journey of building Core Mechanical, a company that successfully scaled and was eventually sold to private equity. She discusses the importance of focus in business, financial systems, and the strategies behind scaling operations, particularly for those starting small in the HVAC industry. She offers invaluable insights on niche selection, managing overhead, and the systems and tools that were crucial for her company's success. Robyn also talks about how to support solo business owners and the challenges they face in managing their businesses effectively.    Expect to Learn: - Why focus is key when scaling your business and how choosing a niche helped Robyn's company grow. - The importance of financial systems and why investing in software like QuickBooks and field management tools early on can save you headaches later. - How to manage cash flow effectively and the overhead challenges that come with scaling. - Why it's crucial to train your technicians properly and capture all job data from day one. - Robyn's advice for solo entrepreneurs, why you don't always have to grow to be successful and how to partner with others. - The best ways to ensure financial health and how understanding your net margin is more important than EBITDA. - Robyn's new offerings for business owners, including resources, boot camps, and reporting tools to help scale more efficiently.   Timestamps: [00:00] - Introduction [02:05] - Starting Core Mechanical [04:04] - Importance of Focus in the Early Stages [05:20] - The Risk of Spreading Thin [07:29] - Challenges for Small Business Owners Doing Everything [08:29] - Setting Up Systems in the Early Days [10:08] - The Need for Proper Accounting and Software [12:50] - When to Hire and the Cash Flow Challenge [13:18] - Managing Cash Flow [14:23] - The Owner's Role in Scaling [15:51] - True Profit Margins and EBITDA [17:23] - The Difference Between EBITDA and Net Profit [19:24] - Setting Owner Salaries and Business Growth [21:20] - Thoughts on Cash Payments   Follow Robyn Hass: LinkedIn: https://www.linkedin.com/in/jrobynh/ Company LinkedIn: https://www.linkedin.com/company/mainstreet-mep Company Website: https://myhvacoffice.com/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/in/Furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/hvacknowitall1/  

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort. They discuss the shift away from using manifold gauge sets in favor of digital probes and low loss fittings. John explains how modern tools can reduce system contamination, improve accuracy, and speed up processes like charging and evacuation. The conversation also explores the benefits of apps like MeasureQuick for diagnostics and training. Gary and John highlight how smart tools and good habits lead to better HVAC service and fewer callbacks. Gary and John talk about working without manifold gauge sets and how using digital probes can make HVAC work faster, safer, and more accurate. John shares how most residential jobs can be done without a manifold and explains why probes, low loss fittings, and proper charging tools are more efficient. They discuss best practices for recovery, evacuation, and charging while avoiding leaks and damage. John also explains how apps like MeasureQuick help techs understand system issues faster and more clearly. They wrap up by stressing the value of training, good habits, and using the right tools to reduce callbacks and improve system performance.   Expect to Learn: Why digital probes can replace manifold gauge sets for most HVAC jobs. How to charge systems using tees, ball valves, and liquid charging adapters. The risks of overtightening service valves and how to avoid damage. Why MeasureQuick helps techs find system issues faster and more clearly. How smart tools and better habits reduce callbacks and boost performance.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 02 [01:16] - Topic intro: Not always gauging up [03:44] - Probes vs. manifolds debate [05:09] - Digital manifolds & modern tool preferences [08:27] - Future of HVAC tools: probes with low-loss fittings [10:42] - Real example: Bluetooth probes catching tech error [13:48] - Using Measure Quick for deeper diagnostics [18:54] - Time efficiency & preventing callbacks [21:35] - Wrap-up & plans for future talk   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on:  LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/   Sila Services: https://www.linkedin.com/company/silaservices/   Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/    Website:  Sila Services: https://www.silaservices.com   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the essential but often overlooked side of running an HVAC business's financials with  April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, who brings a wealth of knowledge on business finance and systems tailored for service-based companies. The focus is on empowering technicians and small business owners with the tools and understanding they need to successfully transition from the field into entrepreneurship. April supports HVAC business owners in optimizing their operations for profitability and growth. Her practical advice is drawn from real-world experiences and deep industry insight.   Expect to Learn - How aspiring HVAC business owners can prepare financially before launching their company. - The pros and cons of "rage quitting" versus planned business exits. - The importance of field service management (FSM) software and how it supports accurate job costing. - Common mistakes with accounting software like QuickBooks and how to avoid them. - Strategies for setting up flat rate pricing systems that reflect actual job complexity and labor costs. Episode Breakdown with Timestamps  [00:00:00] – Introduction [00:00:55] – Preparing to Start an HVAC Business [00:02:58] – "Rage Quitting" vs. Strategic Business Exit [00:06:51] – Tools and Software for Job Costing [00:10:01] – Flat Rate Pricing vs. Time and Materials [00:15:14] – Managing Job Data and Technician Tracking [00:18:30] – Common FSM and Accounting Software Pitfalls [00:21:04] – Personnel & Bookkeeping Best Practices [00:23:38] – The Role of Automation & AI in Accounting   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow  April Sackfield on:  LinkedIn: https://www.linkedin.com/in/aprilsackfield/ Instagram: https://www.instagram.com/april.sackfield/?hl=en Follow NumberConstruct on: Facebook: https://www.facebook.com/people/NumberConstruct/61560939563809/# Website: https://numbercon.com/ LinkedIn: https://www.linkedin.com/company/numbercon  Instagram: https://www.instagram.com/number.con/?hl=en Follow Fiscal Management Group on: Website: https://www.fiscalaccounting.ca/ LinkedIn: https://www.linkedin.com/company/fiscalmanagementgroup/ Instagram: https://www.instagram.com/fiscalmanagement/   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort. John shares his insights on using analog and digital manifold gauges, discussing their pros, cons, and practical use in the field. The conversation covers the shift from analog to digital tools, the value of maintaining equipment instead of replacing it, and the importance of proper airflow diagnosis before adding refrigerant. Gary and John also talk about technician habits, training methods, and how using long hoses can lead to refrigerant loss over time. In this conversation, John talks about the use of analog and digital manifold gauges in HVAC work. He explains how analog tools helped early in his career and why digital tools now offer faster and more accurate results. John and Gary discuss why learning airflow checks should come before using gauges and how poor airflow can lead to system freeze-ups. They share real job stories showing how small issues like dirty filters or low fan speed can cause big problems. The talk also covers how long hoses can slowly remove refrigerant and why technicians should focus more on maintenance than replacements. Expect to Learn: Why learning airflow diagnosis is more important than checking refrigerant first on service calls. How analog and digital gauges compare in accuracy, speed, and ease of use. What risks come from using long manifold hoses during regular maintenance? How regular gasket and hose repairs can extend the life of your manifold gauges. When digital tools can speed up technician training and reduce callback issues.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 1 [01:40] - Problems & Maintenance of Old Analogue Gauges [05:45] - Should New Techs Learn on Analogue First? [07:52] - The Weak "Battery Argument" for Analogue [10:07] - Story: Unnecessary Gauging During Maintenance [13:32] - Airflow Issues vs. Refrigerant Charge [14:51] - Case Study: Frozen Coil & Compressor Failure [18:58] - How Long Hoses Create "Phantom" Leaks   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services: https://www.linkedin.com/company/silaservices/ Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/  Website: Sila Services: www.silaservices.com  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss one of the most essential components of running an HVAC business: the financials.April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, dig into the fundamentals of accounting, job costing, margins, and profitability. This episode is especially valuable for small business owners, new HVAC entrepreneurs, and technicians considering going independent. With a background in marketing, tax, and audit, April brings a rare blend of strategic insight and real-world financial know-how, especially when it comes to helping mom-and-pop operations become sustainably profitable.   Expect to Learn - Why over 50% of home service businesses aren't profitable, and how to avoid that trap - The difference between gross and net profit, and why both matter - How to properly price a service using margin-based formulas - What job costing really is and how to start tracking it effectively - Common money leaks in install jobs and how to spot them before they hurt your bottom line   Episode Breakdown with Timestamps: [00:00:00] - Intro & Welcome [00:00:41] - From Marketing to Accounting [00:01:59] - The Profitability Problem [00:03:45] - Gross vs. Net Profit Explained [00:05:34] - Pricing Example: The $20 Capacitor [00:11:25] - The Hidden Costs Behind Every Job [00:13:34] - What is Job Costing? [00:18:07] - Diagnosing Profitability Issues in Install Jobs   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Follow April Sackfield on: LinkedIn: https://www.linkedin.com/in/aprilsackfield/ Instagram: https://www.instagram.com/april.sackfield/?hl=en   Follow NumberConstruct on: Facebook: https://www.facebook.com/people/NumberConstruct/61560939563809/# Website: https://numbercon.com/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Davidson, Regional Trainer at Fujitsu General America, Inc. They discuss inverter-driven heat pump systems, emphasizing the benefits of maintaining consistent temperatures and proper system sizing. John shares best practices for installation, including flaring techniques, pressure testing, and vacuum procedures. The conversation also covers the importance of voltage monitoring, surge protection, and using the right tools like torque wrenches and micron gauges. Together, they highlight how attention to detail helps improve system performance and reliability. Gary and John talk about how inverter-driven heat pumps help keep homes comfortable and save energy. John explains why steady heating is better than deep setbacks and how proper sizing avoids overworking the system. They cover key installation tips like using nitrogen when brazing, getting flare connections right, and pressure testing to avoid leaks. John shares why torque wrenches and micron gauges matter and how small steps can prevent system damage. They finish by stressing the need for surge protection, voltage checks, and clear communication with homeowners about system use and comfort goals.   Expect to Learn: Why inverter heat pumps are better for steady comfort and energy savings. How to flare and torque refrigerant lines the right way to avoid leaks. The best practices for pressure testing and pulling a deep vacuum. Why surge protection and voltage monitoring help protect HVAC systems. How talking with homeowners about use and comfort leads to better installs.   Episode Highlights:  [00:00] - Intro to John Davidson in Part 02 [01:33] - Inverter systems & temperature control [03:21] - Maintaining temp vs. deep setbacks [05:13] - Gary discusses flare seat lubrication [07:17] - Flare lubrication debate [10:30] - Pressure testing procedures [13:52] - Vacuum & moisture concerns [15:40] - Power quality & protection [19:40] - System application & dehumidification discussion [22:44] - Gary wraps up the conversation   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on:  LinkedIn: https://www.linkedin.com/in/johndavisonvrf/   Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/   Website:  Fujitsu General America, Inc: https://www.fujitsugeneral.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Davidson, Regional Trainer at Fujitsu General America, Inc. John explains how heat pumps work in cold climates by using refrigerant technology to move heat from outside to inside. He discusses the role of coil temperature, pressure, and energy transfer in the heating process. The episode also covers inverter technology, the importance of base pan heaters, and how matched air handlers improve system efficiency. John shares tips for choosing between dual-fuel and all-electric setups based on cost, climate, and home design. In this conversation, John explains how heat pumps use refrigerant and pressure changes to move heat in cold weather. He gives clear examples to help listeners understand how coils absorb energy even in freezing temperatures. John also talks about the role of inverter compressors in matching indoor heating needs and how newer models improve low-temperature performance. He highlights the importance of base pan heaters and proper drainage to prevent damage during defrost. The discussion ends with a look at dual fuel versus all-electric setups and how system design affects comfort and efficiency. Expect to Learn: How heat pumps move heat from cold outdoor air using refrigerant and coil temperature. Why pressure and temperature changes are key to efficient heat transfer in HVAC systems. What inverter technology does to match heating needs and improve comfort. How base pan heaters prevent ice damage and support proper defrost operation. When to choose dual fuel or all-electric setups based on cost, climate, and home needs. Episode Highlights:   [00:00] - Intro to John Davidson in Part 1 [02:15] - Heat pumps thrive in cold [03:58] - Visual: How heat really moves [07:09] - Real-world analogy for temperature difference [09:20] - Inverter technology explained [10:53] - XLT/XLT+ capacity in extreme cold [13:40] - How cold-climate heat pumps gain capacity [14:35] - Critical role of the base pan heater [17:28] - Dual fuel vs. all-electric system choice [22:33] - Systems that monitor efficiency   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Davidson on: LinkedIn: https://www.linkedin.com/in/johndavisonvrf/ Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/    Website:  Fujitsu General America, Inc: https://www.fujitsugeneral.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Greg is an expert in mission-critical environments like data centers and hospitals. Greg shares his vast knowledge of the HVAC business, covering everything from financials and profit margins to building a solid team and breaking into specialized markets like liquid cooling.   Expect to Learn: - How to calculate and interpret key financial metrics like EBITDA and Net Profit for HVAC businesses. - The importance of team culture and how to build a solid team in an HVAC business. - Key strategies for moving from working "in" the business to working "on" the business as an owner. - How to break into mission-critical work, including data centers and liquid cooling systems. - Tips for retaining top employees and building a culture of excellence within your company.   Episode Breakdown with Timestamps: [00:00:00] - Introduction to the Episode [00:01:05] - Understanding EBITDA and Profit Margins in HVAC [00:03:51] - Transition from Technician to Business Owner [00:06:52] - Building a Strong Company Culture and Team [00:13:19] - Breaking into Mission-Critical HVAC Work [00:16:32] - Opportunities in Liquid Cooling and Direct Refrigerant to the Chip [00:20:57] - Closing Remarks and Contact Information   Follow Greg Crumpton on:  LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chris Howells, Senior Training and Development Manager at AprilAire. They discuss briefly about humidification, comparing steam and evaporative humidifiers, and explaining how to properly size and install them. Chris shares tips on using absorption distance to avoid condensation and highlights the role of dew point in home comfort. The episode also covers the health, comfort, and structural benefits of balanced humidity and encourages HVAC professionals to learn more about building science to better serve their customers. Gary and Chris talk about how the right humidifier setup improves comfort and protects homes. Chris explains how to choose between steam and evaporative systems based on home size, air volume, and building tightness. They go over why absorption distance matters and how to avoid moisture problems in ductwork. Chris shares tips on using dew point to guide humidity levels and highlights the health and energy benefits of proper control. They wrap up with advice for techs to focus on education, not just sales, and to build trust by offering real solutions for better indoor air.   Expect to Learn: How to choose between steam and evaporative humidifiers based on home size and airflow. Why absorption distance is key to avoiding condensation in ductwork. The role of dew point in comfort and how it compares to relative humidity. How humidity affects health, energy use, and the life of building materials. Why building science knowledge helps HVAC pros solve hidden comfort issues.   Episode Highlights: [00:00] - Intro to Sal Randisi in Part 02 [01:21] - Water Quality & Humidifier Conductivity [04:58] - Dispersion Tube Placement Guidelines [06:55] - Effects of Low Humidity [09:41] - Dew Point vs. Relative Humidity [11:33] - Building Science in HVAC [14:03] - AprilAire Overview [16:45] - Ethical IAQ Solutions for Contractors   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on:  LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64   AprilAire : https://www.linkedin.com/company/aprilaire/  AprilAire (website): https://www.aprilaire.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Having built and sold his own HVAC business, Greg shares invaluable advice for technicians considering the leap into business ownership. Starting as a technician, he rose through the ranks to service manager, general manager, and eventually founded and sold his own HVAC company. This episode focuses on financial literacy, cash flow management, invoicing, and the crucial mindset shifts needed for success as a contractor-turned-owner.    Expect to Learn:  - Why understanding finances is the cornerstone of starting an HVAC business.  - How to price your services correctly and avoid undercharging.  - The importance of cash flow, invoicing terms, and collection strategies.  - Common mistakes new business owners make — and how to avoid them.  - How automation and process improvements can streamline billing and improve profitability. Episode Breakdown with Timestamps: [00:00:00] – Introduction to the Episode [00:00:59] – Greg's Background and the Technician-to-Owner Journey [00:05:09] – Learning the Financial Side of Business [00:09:42] – Pricing, Margins, and Knowing Your Costs [00:13:03] – Invoicing Strategy and Payment Terms [00:17:18] – Automation and Delegation in Billing [00:19:02] – Setting a Competitive Hourly Rate [00:21:52] – Gross Margin vs. Net Profit (EBITDA)   Follow Greg Crumpton on:  LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Chris Howells, Senior Training and Development Manager at AprilAire. Chris shares insights on new humidification technology from AprilAire, including fan-powered and bypass humidifiers that reduce water waste. He explains how the HydroCore assembly improves efficiency and maintenance while addressing common concerns like microbial growth. The discussion covers the impact of modern HVAC systems on humidification and how to choose between fan-powered and bypass models. Chris also talks about steam humidifiers and how water quality affects their performance. In this conversation, Chris explains how the HydroCore assembly improves efficiency and reduces maintenance in modern humidifiers. He shares insights on adapting to changes in HVAC systems, like heat pumps and lower airflow, and discusses how these factors influence the choice between fan-powered and bypass models. Chris also addresses common concerns about mold, outlines proper installation practices, and talks about when steam humidifiers are the most effective option. Expect to Learn: What makes AprilAire's new humidifiers more efficient and how they reduce water waste. How the HydroCore assembly works and why it improves performance and maintenance. Why lower airflow and heat in modern HVAC systems change how humidifiers should be used. When to choose fan-powered versus bypass humidifiers based on system setup. How proper installation and service prevent mold and ensure healthy indoor air.   Episode Highlights: [00:00] - Intro to Chris Howells in Part 1 [02:03] - How humidifiers work: evaporation vs. steam [03:15] - Homeowner concerns: water waste & maintenance [05:23] - Educating homeowners and maintenance contracts [08:59] - How heat pumps affect humidifier performance [11:31] - Cold vs. hot water feed installation [14:08] - Fan-powered vs. bypass humidifiers explained [17:14] - Fan-Powered vs. Bypass Humidifiers: How to Choose [21:12] - Steam humidifiers & water conductivity   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Chris Howells on: LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64 AprilAire: https://www.linkedin.com/company/aprilaire/    Website: AprilAire: https://www.aprilaire.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Sal Randisi, Vice President of Business Development at Kano Labs - Makers of Kroil and Super Lube. They discuss the role of lubricants in HVAC maintenance, from penetrating oils like Kroil to dielectric greases and anti-seize solutions. Sal explains the importance of using the correct viscosity based on ISO standards and shares how proper lubrication can extend equipment life. The episode also highlights the benefits of products like Kroil with graphite and the new low-odor Kroil Clear for sensitive environments. Gary and Sal talk about how the right lubricants help HVAC techs keep systems running smoothly. Sal explains why using the correct oil viscosity matters and how ISO numbers help match specs across equipment. They go over when to use products like Kroil for rusted parts and how patience makes a difference with tough bolts. Sal shares tips on using dielectric grease, anti-seize, and new low-odor products for clean indoor jobs. They wrap up with advice on picking the best lube for each task and keeping tools ready for any service call. Expect to Learn: Why ISO viscosity standards matter when choosing lubricants for HVAC systems. How Kroil helps loosen rusted parts and why patience improves results. When to use products like Kroil with graphite or silicone for added protection. The best ways to use dielectric grease and anti-seize for long-term maintenance. How to build a complete lube kit for service calls in different HVAC settings. Episode Highlights:  [00:00] - Intro to Sal Randisi in Part 02 [02:01] - Introducing K Coil & Lubricant Talk [05:07] - Lubricant Standards (ISO vs. Others) [07:38] - How to Use K Coil Effectively [14:15] - How K Coil's "Creeping Oil" Technology Works [16:12] - Service Technician Mindset [20:31] - Closing Remarks & Appreciation This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Sal Randisi on:  LinkedIn: https://www.linkedin.com/in/sal-randisi-10b58131/  Kano Labs - Makers of Kroil and Super Lube: https://www.linkedin.com/company/kano-laboratories/     Website: Kano Labs - Makers of Kroil and Super Lube: https://www.kroil.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss with guests Kimberly Sevilla, Founder of Shelter Air and Peter Troast, Founder & CEO of Energy Circle LLC, how to break down the most important and often overlooked steps to building an HVAC company's online presence. From setting up a high-impact Google Business Profile to navigating customer reviews, virtual phone numbers, service areas, and answer-engine optimization, this episode is a masterclass in building digital trust and ranking above competitors   Expect to Learn - How to properly set up your Google Business Profile for maximum ranking - Why your phone number matters more than you think - Smart review strategies that boost credibility - How to leverage Google Posts, Q&A, and seasonal category changes. - The power of niching down & owning your local market radius - Grassroots strategies for winning your first customers   Episode Breakdown with Timestamps  [00:00:00] – Introduction [00:00:54] – Online Booking vs Personal Touch [00:02:37] – Why You Shouldn't Use Your Personal Cell Number [00:04:10] – Google Business Profile: The Starter Pack [00:06:09] – Review Strategy 101 [00:10:40] – The Power of the 24-Hour Rule [00:14:39] – From SEO to AEO: Answer Engine Optimization [00:15:48] – Finding Your First Customers [00:18:09] – Referral Systems That Actually Work [00:18:53] – Should You Discount Friends & Family? [00:19:50] – Shoulder Season Survival Tips [00:21:37] – Final Advice for New HVAC Owners   Follow Kimberly Sevilla on:  LinkedIn: https://www.linkedin.com/in/kimberlysevilla Company's Website: https://shelter-air.com/ Company's LinkedIn: https://www.linkedin.com/company/shelterair Company's Facebook: https://www.facebook.com/ShelterAir/ Company's Instagram: https://www.instagram.com/shelter.air/?hl=en Follow Peter Troast on:  LinkedIn: https://www.linkedin.com/in/petertroast Instagram: https://www.instagram.com/petertroast/?hl=en Facebook: https://www.facebook.com/peter.troast/ Company's Website: https://www.energycircle.com/home-page Company's LinkedIn: https://www.linkedin.com/company/energy-circle-llc   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Sal Randisi, Vice President of Business Development at Kano Labs - Makers of Kroil and Super Lube. Sal shares his expertise on lubrication, focusing on the importance of using the right grease for HVAC and industrial equipment. He explains how different greases work, the role of additives, and why over-greasing can cause failures. Sal also talks about best practices for maintaining bearings, including how to measure grease output and set proper schedules. The episode highlights how using the correct products and techniques can save time, prevent equipment wear, and improve overall maintenance. Sal Randisi, Vice President of Business Development at Kano Labs, joins Gary to talk about the science and best practices of lubrication. Sal explains what lubricants are, how they work, and why choosing the right one is key to keeping HVAC and industrial equipment running smoothly. He shares common mistakes like using the wrong grease or over-greasing bearings, which can lead to breakdowns. Sal also highlights how grease guns vary in output and why that matters for maintenance schedules. The conversation covers grease chemistry, color myths, and the benefits of using a multipurpose product like Super Lube to simplify work and extend equipment life.   Expect to Learn: What lubricants are and why the right one matters for HVAC and industrial use. How over-greasing or using the wrong grease can lead to equipment failure. Why do different grease guns deliver different amounts, and how to measure output correctly? How to set a proper maintenance schedule to save time and prevent breakdowns. Why the grease color does not equal performance, and how to choose the right product for the job. Episode Highlights: [00:00] - Intro to Sal Randisi in Part 1 [02:28] - Lubrication Science & Purpose [04:33] - Case: UV Damage to Grease in Southern California [07:09] - Sealed vs. Greaseable Bearings [10:39] - Proper Greasing: Volume & Scheduling [15:16] - Grease Color Myths Debunked [20:08] - Multipurpose Grease Benefits   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Sal Randisi on: LinkedIn: https://www.linkedin.com/in/sal-randisi-10b58131/ Kano Labs - Makers of Kroil and Super Lube: https://www.linkedin.com/company/kano-laboratories/ Website: Kano Labs - Makers of Kroil and Super Lube: https://www.kroil.com/   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss with guests Kimberly Sevilla, Founder of Shelter Air and Peter Troast, Founder & CEO of Energy Circle LLC, how to craft a compelling brand identity, build a high-impact website, and leverage AI for content creation. Whether you're launching a new HVAC business or revamping your marketing strategy, this episode provides critical insights on standing out in a saturated market. Kimberly shares her expertise in targeting the right customer through a tailored visual identity. Peter brings years of experience in website development, SEO, and digital branding strategies for service businesses.   Expect to Learn - How to create a strong visual identity that reflects your HVAC business values. - Tips on using AI and freelance platforms for affordable branding and logo creation. - Best practices for building a functional, story-driven HVAC website. - The value of storytelling and blogging for local SEO and customer engagement. - Balancing authenticity with automation in customer communication.   Episode Breakdown with Timestamps [00:00:00] – Introduction to the Episode [00:01:27] – Welcome to HVAC Know It All [00:01:52] – Visual Branding Fundamentals [00:04:23] – Standing Out in a Sea of Sameness [00:07:32] – DIY Branding Tools & Advice [00:10:29] – AI vs Human Touch in Branding [00:11:44] – Storytelling as a Marketing Tool [00:15:30] – Making Contact Easy for Emergencies   Follow Kimberly Sevilla on:  LinkedIn: https://www.linkedin.com/in/kimberlysevilla Company's Website: https://shelter-air.com/ Company's LinkedIn: https://www.linkedin.com/company/shelterair Company's Facebook: https://www.facebook.com/ShelterAir/ Company's Instagram: https://www.instagram.com/shelter.air/?hl=en   Follow Peter Troast on: LinkedIn: https://www.linkedin.com/in/petertroast Instagram: https://www.instagram.com/petertroast/?hl=en Facebook: https://www.facebook.com/peter.troast/ Company's Website: https://www.energycircle.com/home-page Company's LinkedIn: https://www.linkedin.com/company/energy-circle-llc   Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/  

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jason Esteves, General Manager Americas at Seitron Americas Inc. They explore advanced concepts in combustion analysis, focusing on detecting cracked heat exchangers using oxygen changes and carbon monoxide levels. Jason explains why even a half percent shift in oxygen can signal serious issues and breaks down how combustion behaves in low-fire conditions. The discussion includes real-world examples, challenges with equipment startups, and tips for using analyzers like the NOVO. They also cover practical steps to update the analyzer's firmware for added features. Gary and Jason dive into the real process of spotting cracked heat exchangers using oxygen levels and CO readings. Jason explains how even a small shift in oxygen can mean a big issue and why looking at both O2 and CO is key. They talk through examples from real service calls and explain how low gas flow affects combustion readings. Jason shares why accurate data matters and how techs can avoid mistakes with proper analyzer checks. They end by showing how to update the NOVO tool so techs can use the newest test features in the field.   Expect to Learn: How to detect a cracked heat exchanger using small changes in oxygen levels. Why carbon monoxide readings alone are not enough to confirm a crack. What happens during low-fire conditions and how it affects combustion data. How to check your analyzer for leaks or setup issues before trusting the numbers. How to update the NOVO analyzer with new features right from your computer.   Episode Highlights:  [00:00] - Intro to Jason Esteves in Part 02 [02:25] - Finding & Testing Heat Exchanger Corrosion [04:34] - Oxygen Change: The Key Indicator of a Crack [07:12] - Story: Startup Issues with Makeup Air Units [09:30] - Combustion Analysis with Low Gas Input [11:25] - Importance of Proper Startup and Commissioning [15:47] - Update the NOVO Analyzer for Cracked Heat Exchanger Mode This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Esteves on: LinkedIn: https://www.linkedin.com/in/jason-esteves-9690255/  Seitron Americas Inc: https://www.linkedin.com/company/seitron-americas-inc/  Website: Seitron Americas Inc: http://www.seitronamericas.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes along with guests Robin Henry, Owner of Pinnacle Building Performance and Ian Schotanus, The HR Guy and Co-owner of The Big Picture Consulting, cover essential topics for those thinking of starting or growing their own HVAC business, including subcontracting vs. employees, payroll setup, hiring, marketing, and more. If you're a technician dreaming of business ownership, this episode is packed with valuable insights to help you navigate the early stages of building your own HVAC business. Expect to Learn: The risks and considerations of subcontracting vs. hiring employees How to set up payroll, unemployment, and worker's comp The challenges and strategies in managing business growth How to handle administrative work and stay organized The importance of marketing and creative approaches to attracting customers Timestamps: [00:00:00] - Introduction  [00:01:25] - Lawsuit Risk and Subcontracting [00:11:18] - Robin's Experience with Hiring [00:13:06] - Payroll, Unemployment, and Worker's Comp [00:15:36] - Advice for Aspiring Business Owners [00:17:24] - Mistakes Made by First-Time Business Owners [00:18:06] - The Wall of Hats [00:19:04] - Admin Work: The Hidden Burden of Business Ownership [00:21:20] - Administrative Inflation [00:22:01] - Closing Remarks Follow Guest Robin Henry on:  LinkedIn: https://www.linkedin.com/in/robin-henry-3a460482 Instagram: https://www.instagram.com/pinnaclebuildingperformance/?hl=en Company's Linkedin: https://www.linkedin.com/company/pinnaclebp Company's Website: https://www.pinnaclebuildingperformance.com/about-us/   Follow Guest Ian Schotanus on:  Company's LinkedIn:  https://www.linkedin.com/company/the-big-picture-consulting Company's Website: https://thebigpictureconsulting.com/about-us Company's Instagram: https://www.instagram.com/thebigpictureconsulting/   Follow the Hosts: Follow Furman Haynes on:  LinkedIn:  https://www.linkedin.com/company/workherohvac/ Facebook: https://www.facebook.com/p/WorkHero-61562122449748/ Instagram: https://www.instagram.com/workhero__    Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Jason Esteves, General Manager Americas at Seitron Americas Inc. Jason discusses the critical importance of personal carbon monoxide (CO) detection, sharing stories about real-world situations where CO monitors helped prevent dangerous exposures. He explains how personal CO detectors, designed to stay on continuously, provide safety in environments like boiler rooms, vehicles, and even hotels. The conversation also covers the health risks of long-term CO exposure and the significance of using proper monitoring equipment, especially in HVAC work, to ensure safety on the job. Jason shares insights on the features of CO monitors, including those in the Novo combustion analyzer, and how they help technicians detect problems like cracked heat exchangers. In this episode, Jason Esteves, General Manager Americas at Seitron Americas Inc., talks about the importance of personal carbon monoxide (CO) detection and why it's vital for safety. He explains to Gary how CO detectors can help prevent dangerous exposure in places like vehicles, hotels, and job sites. Jason shares why continuous monitoring is essential and how these devices can protect workers in high-risk environments. They also discuss the risks of long-term CO exposure, the role of combustion analyzers, and how tools like the Novo analyzer can help detect issues like cracked heat exchangers. Jason emphasizes how proper CO monitoring supports safer, healthier working conditions. Expect to Learn: Why personal carbon monoxide (CO) detection is critical for safety in HVAC work. How continuous CO monitoring can protect workers in high-risk environments like vehicles and boiler rooms. Why using the right CO detector is essential to avoid dangerous exposure. How tools like the Novo combustion analyzer help detect issues like cracked heat exchangers. The long-term health risks of CO exposure and why proper detection can prevent serious harm. Episode Highlights: [00:00] - Intro to Jason Esteves in Part 1 [02:22] - Personal CO Detector Story [05:15] - Why Safety Monitors Stay On [08:41] - Real-Life CO Detection Stories [10:55] - CO in Warehouses & Health Risks [14:21] - Citron Detector Alarm Levels [15:35] - Intro to Cracked Heat Exchangers [19:57] - Using O2 to Detect Cracks [24:30] - Novo's Cracked Heat Exchanger Mode   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Jason Esteves on: LinkedIn: https://www.linkedin.com/in/jason-esteves-9690255/ Seitron Americas Inc: https://www.linkedin.com/company/seitron-americas-inc/  Website: Seitron Americas Inc: http://www.seitronamericas.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jeff Ponce, Senior Product Manager at RectorSeal, about Clear Drain PVC and the science behind better condensate management. Jeff explains how traditional PVC drain lines develop clogs caused by bacteria and biofilm buildup and how Clear Drain PVC solves this with a hydrophobic surface that prevents growth. They discuss why zinc is used in the product, how it creates a slippery surface instead of killing bacteria, and the research and development behind its creation. Jeff also shares how the product was first used in grocery store refrigeration systems in Europe and how it is now helping HVAC contractors prevent costly water damage and maintenance issues. This episode discusses the challenges HVAC technicians face with condensate drain management and how new technology can prevent common clogs. Jeff Ponce from RectorSeal explains how Clear Drain PVC was created to stop bacteria and slime from sticking inside pipes. He shares how the zinc mixed into the PVC fills tiny pores, creating a smooth, slippery surface that keeps drains clean. Jeff also talks about how the product was first used in grocery store refrigeration systems in Europe and later tested for HVAC use in the United States. His focus is on helping contractors reduce maintenance issues, prevent water damage, and keep systems running efficiently. Expect to Learn: How condensate drain problems start and why they cause major HVAC issues. Why do traditional PVC pipes allow bacteria and biofilm to grow inside? How Clear Drain PVC from RectorSeal prevents buildup with a smooth, hydrophobic surface. The role of zinc in creating a safer and more effective drain solution. How this technology was developed, tested, and proven in real-world HVAC and refrigeration systems. Episode Highlights:  [00:00] - Intro to Jeff Ponce [02:09] The problem with condensate drain lines [04:11] Why Perfect Systems Still Get Clogged [06:09] Copper vs. aluminum coils and drain pan solutions [10:06] Clear Drain PVC: The "Slip & Slide" Solution [13:04] The Science of Biofilm and How Clogs Form [18:36] The Grocery Store Origin Story [24:35] Water damage from clogged drains This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Jeff Ponce on: LinkedIn: https://www.linkedin.com/in/ponce-jeff-12109/ RectorSeal: https://www.linkedin.com/company/rectorseal/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the foundational steps of starting your own HVAC business with Robin Henry, Owner of Pinnacle Building Performance and Ian Schotanus, The HR Guy and Co-owner of The Big Picture Consulting. From forming an LLC to hiring your first employee and handling subcontractors, the conversation focuses on the gritty, real-world decisions entrepreneurs must make. The episode features firsthand accounts from Robin Henry and Ian Schotanus, delivering both practical and legal perspectives on launching and scaling an HVAC business.   Expect to Learn: The real-life journey of launching an HVAC business from scratch. Legal and tax differences between sole proprietorship, LLC, and S Corp. When and how to hire your first employee or consider using subcontractors. Practical field decisions like truck outfitting, insurance, and storage options. How administrative responsibilities grow and how to manage them efficiently. Timestamps: [00:00:00] - Introduction & Why Start an HVAC Business [00:03:37] - Legal & Tax Steps for Starting Out [00:05:51] - Risk Management & Insurance Must-Haves [00:08:45] - Field Startup Essentials: Tools, Truck, and Branding [00:12:08] - Storage Solutions & Work-Life Separation [00:16:26] - Navigating Local Licences and Utility Rebates [00:18:55] - Hiring Your First Employee vs. Using Subs Follow Guest Robin Henry on:  LinkedIn: https://www.linkedin.com/in/robin-henry-3a460482 Facebook: https://www.instagram.com/pinnaclebuildingperformance/?hl=en Instagram: https://www.instagram.com/workhero__ Company's Linkedin: https://www.linkedin.com/company/pinnaclebp Company's Website: https://www.pinnaclebuildingperformance.com/about-us/   Follow Guest Ian Schotanus on:  Company's LinkedIn:  https://www.linkedin.com/company/the-big-picture-consulting Company's Website: https://thebigpictureconsulting.com/about-us Company's Instagram: https://www.instagram.com/thebigpictureconsulting/   Follow the Hosts: Follow Furman Haynes on:  LinkedIn:  https://www.linkedin.com/company/workherohvac/ Facebook: https://www.facebook.com/p/WorkHero-61562122449748/ Instagram: https://www.instagram.com/workhero__    Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Richard Turner, owner of Modern PURAIR. They discuss the realities of duct cleaning in both residential and commercial spaces. Richard explains the challenges of cleaning systems after fires, poor construction practices, and general dust buildup over time. They discuss how better design and proper filtration could reduce the need for cleaning, but shortcuts in the building process keep the industry busy. The episode also touches on consumer awareness, filter options, and avoiding scams in the duct cleaning world. Gary and Richard talk about the real issues with dust in ductwork and why regular duct cleaning matters. Richard explains how systems fill with dust over time, especially when filters are poor or installations are rushed. They discuss the differences between residential and commercial jobs, and how cleaning methods change based on the setup. Richard also shares how poor construction and cheap choices by builders lead to long-term air quality problems. They wrap up by stressing the need for better education, cleaner installs, and offering homeowners real options to improve indoor air.   Expect to Learn: How dust builds up in duct systems and why regular cleaning is needed. Why new construction often leads to dirty ductwork before homeowners move in. How poor design and cheap filters reduce air quality and increase cleaning needs. Why do some builders skip cleaning and leave it up to the homeowner? How to spot scams in duct cleaning and choose a trusted company instead.   Episode Highlights: [00:00] - Intro to Richard Turner in Part 02 [01:40] - How Commercial Duct Cleaning Works [03:55] - Air Quality Data & Customer Concerns [06:45] - Why Ducts Get Dirty: Design & Filtration Issues [10:08] - The Importance of Cleaning After Construction [14:00] - Dealing with Duct Cleaning Scams This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Richard Turner on: LinkedIn: https://www.linkedin.com/in/richard-turner-4817b338/ Modern PURAIR: https://www.linkedin.com/company/modern-purair/    Website: Modern PURAIR: https://modernpurair.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Richard Turner, owner of Modern PURAIR and a professional duct cleaner with experience in commercial HVAC systems and restoration work. Richard explains the importance of proper duct cleaning and how poor methods can actually make indoor air quality worse. He walks through the correct process, tools, and safety steps for effective cleaning, especially when dealing with older or damaged ductwork. The conversation also covers filtration, air purifiers, and the safe use of disinfectants and deodorizers in duct systems. Richard shares insights from real jobs and explains how clean systems support healthier air in homes and buildings. In this episode, Richard Turner, owner of Modern PURAIR, shares what really goes into proper duct cleaning and why doing it wrong can cause more harm than good. He talks with Gary about the steps professionals should take to protect HVAC systems during cleaning, and how different tools are used for different types of ductwork. Richard explains how things like air purifiers and filters can help keep systems clean and reduce dust in homes. They also talk about cleaning after smoke, mold, or pet damage, and how safe products can help remove odors and bacteria. Richard shows how clean ducts support better air quality and healthier living spaces. Expect to Learn: Why duct cleaning done the wrong way can harm indoor air quality. How professionals safely clean HVAC systems using the right tools and steps. Why filters and air purifiers matter for keeping air clean in homes. How cleaning helps reduce dust, odors, and bacteria from pets, mold, or smoke. What makes professional duct cleaning different from DIY or cheap services?   Episode Highlights:   [00:00] - Intro to Richard Turner in Part 1 [02:43] - A Common Duct Cleaning Mistake [04:16] - Step-by-Step Professional Process [07:41] - Agitation Tools: Whips & Brushes [09:31] - Do Return Air Filters Help? [13:27] - The Truth About HVAC Filters [18:54] - Deodorizing & Chemical Treatments   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Richard Turner on:  LinkedIn: https://www.linkedin.com/in/richard-turner-4817b338/ Modern Purair: https://www.linkedin.com/company/modern-purair/  Website: Modern Purair: https://modernpurair.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Kyle Smith, an HVAC technician and account manager at MK Mechanical, LLC. They discuss the importance of mentorship in the trades and how creating a supportive learning environment can help new technicians thrive. Kyle shares his experience of teaching the next generation through patience and hands-on guidance, rather than through harsh criticism. They talk about the value of education and the role of self-education in becoming a successful technician. The episode also covers how building a positive culture within companies can lead to better retention and stronger team dynamics. Gary and Kyle discuss how creating a positive, supportive environment helps new HVAC techs succeed by focusing on teaching instead of yelling. They explain why some older techs struggle to connect with younger ones and how respect and clear expectations can improve teamwork. Kyle shares advice on mentoring, like being patient, using hands-on learning, and taking time to educate rather than criticize. They also talk about using resources like YouTube and phones to help techs learn outside of work hours. They finish by emphasizing the importance of training the next generation and creating a culture of learning in the HVAC industry.   Expect to Learn: How mentorship and patient teaching help new HVAC techs build skills. Why does creating a supportive environment lead to better retention in the trade? How does asking the right questions and using hands-on training improve learning? Why encouraging self-education outside of work helps techs grow faster. How to build a company culture focused on respect, teamwork, and education.   Episode Highlights:  [00:00] - Intro to Kyle Smith in Part 02 [02:17] - How to Truly Attract Youth to the Trades [02:59] - Fixing Mentorship: Teach, Don't Yell [04:37] - The Need for a Strong Support System [07:08] - The "Train the Next" Philosophy [09:15] - Learning Off the Clock for Success [11:55] - What Truly Defines a Great Technician [14:23] - Where to Get Kyle's Book and What It Covers   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Kyle Smith on:  LinkedIn: https://www.linkedin.com/in/kyle-smith-403b998a/ MK Mechanical, LLC: https://www.linkedin.com/company/mk-mechanical-llc/    Website:  MK Mechanical, LLC: https://www.mk-mechanical.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss a foundational question for aspiring HVAC entrepreneurs: Why start your own business? This episode sets the tone for an ongoing series designed specifically for small business owners and those on the cusp of taking the leap into HVAC entrepreneurship. Whether you're still moonlighting or already running jobs solo, this episode is your first step into making the right decisions from day one. Furman and Gary bring a wealth of experience. Gary is a seasoned HVAC professional and founder of HVAC Know-It-All and McCreadie HVAC, while Furman works with contractors across the country on their financials, operations, and technology as co-founder of WorkHero.Together, they blend on-the-ground expertise with startup strategy to guide future entrepreneurs.   Expect to Learn Why freedom, impact, and financial independence drive many HVAC pros to start their own businesses The mental and technical readiness needed before going solo Smart strategies to avoid burnout as a one-man show Financial planning tips before making the leap (including the pros and cons of "rage quitting") The role of community networking and how it can support solo operators   Episode Breakdown with Timestamps [00:00:00] – Introduction & Vision for the Podcast [00:02:26] – Why Start Your Own HVAC Business? [00:03:32] – The Freedom Factor [00:06:24] – The Real Demands of Business Ownership [00:08:13] – Networking as a Survival Strategy [00:08:52] – Moonlighting vs. Full Commitment [00:11:19] – Financial Opportunity vs. Income Stability [00:16:17] – Readiness Checklist: Technical, Mental, Financial [00:23:42] – The Three Roles of an HVAC Business Owner [00:27:15] – A Family Decision [00:38:25] – What's Next: Finding Your First Customer   Learn how to build a business that runs without you:

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kyle Smith, HVAC technician and account manager at MK Mechanical, LLC. Kyle shares insights about his new book "Grit, Grind, and Glory in the Trades", written to guide young people considering a future in the trades. He and Gary discuss the growing use of smart tools and predictive maintenance in HVAC, and whether these are being designed for a shrinking workforce. Kyle also talks about his own path in the industry, the decline of traditional college education, and why trades still offer a strong, hands-on career for the next generation. In this episode, Kyle Smith shares why he wrote his book "Grit, Grind, and Glory in the Trades" to help young people understand what it is really like to work in HVAC and other trades. He explains how many skilled workers are retiring without passing down knowledge, and how new tools and AI are changing the job. Kyle and Gary talk about the future of the industry, including predictive maintenance and smart systems. They also discuss the decline of college as the only path to success and how the trades can be a great option for people who like to work with their hands and solve problems in the real world. Expect to Learn: Why Kyle Smith wrote a book to guide new workers in the trades. How AI and smart tools are changing the HVAC industry. Why the trades are still a strong career path for hands-on learners. How predictive maintenance could shape the future of HVAC service. Why college is not the only way to build a successful and rewarding career.   Episode Highlights: [00:00] - Intro to Kyle Smith in Part 1 [01:58] - Why He Wrote the Book: Bridging the Skills Gap [03:21] - Are New Tools & AI Making Up for a Lack of Skill? [05:26] - The Future: AI Diagnostics vs. Technician Know-How [07:24] - Why Core Troubleshooting Skills Will Always Be Essential [13:04] - Will Trade Promotion Actually Attract New People? [19:24] - The Internet Economy vs. Hands-On Trades for the Next Generation   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Kyle Smith on: LinkedIn: https://www.linkedin.com/in/kyle-smith-403b998a/ MK Mechanical, LLC: https://www.linkedin.com/company/mk-mechanical-llc/   Website:  MK Mechanical, LLC: https://www.mk-mechanical.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jason Esteves, General Manager Americas at Seitron Americas Inc. They explore advanced concepts in combustion analysis, focusing on detecting cracked heat exchangers using oxygen changes and carbon monoxide levels. Jason explains why even a half percent shift in oxygen can signal serious issues and breaks down how combustion behaves in low-fire conditions. The discussion includes real-world examples, challenges with equipment startups, and tips for using analyzers like the NOVO. They also cover practical steps to update the analyzer's firmware for added features. Gary and Jason dive into the real process of spotting cracked heat exchangers using oxygen levels and CO readings. Jason explains how even a small shift in oxygen can mean a big issue and why looking at both O2 and CO is key. They talk through examples from real service calls and explain how low gas flow affects combustion readings. Jason shares why accurate data matters and how techs can avoid mistakes with proper analyzer checks. They end by showing how to update the NOVO tool so techs can use the newest test features in the field.   Expect to Learn: How to detect a cracked heat exchanger using small changes in oxygen levels. Why carbon monoxide readings alone are not enough to confirm a crack. What happens during low-fire conditions and how it affects combustion data. How to check your analyzer for leaks or setup issues before trusting the numbers. How to update the NOVO analyzer with new features right from your computer.   Episode Highlights: [00:00] - Intro to Jason Esteves in Part 02 [02:25] - Finding & Testing Heat Exchanger Corrosion [04:34] - Oxygen Change: The Key Indicator of a Crack [07:12] - Story: Startup Issues with Makeup Air Units [09:30] - Combustion Analysis with Low Gas Input [11:25] - Importance of Proper Startup and Commissioning [15:47] - Update the NOVO Analyzer for Cracked Heat Exchanger Mode This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Esteves on: LinkedIn: https://www.linkedin.com/in/jason-esteves-9690255/ Seitron Americas Inc: https://www.linkedin.com/company/seitron-americas-inc/   Website:  Seitron Americas Inc: http://www.seitronamericas.com/   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Joshua Canfield, owner of Blue Box HVACR, about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often struggle to connect with younger ones and how setting clear expectations can make a big difference. The conversation also covers using technology like remote video support to bridge training gaps and the idea of building hands-on trade schools that simulate real job pressure. This episode highlights key ways to support and teach the next generation of HVAC professionals. Gary and Joshua talk about how transformational coaching helps young HVAC techs grow by focusing on support instead of harsh criticism. They explain why many older techs struggle to connect with the new generation and how clear steps and respect can help both sides work better together. Joshua shares tips for training, like asking questions, watching closely, and staying off phones unless they help with learning. They also talk about hands-on trade schools, using real pressure situations, and tech tools like remote video support to guide new techs in the field. They finish by stressing the need for teamwork and better ways to train in today's HVAC industry. Expect to Learn: Why transformational coaching helps new HVAC techs grow with confidence.  How to bridge the gap between older and younger techs on the job.  Why asking clear questions builds respect and saves time.  Ways trade schools can train students under real pressure.  How remote video tools can support techs in the field from a distance.   Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 02 [01:35] - What is "Transformational" Coaching? [03:47] - Joshua on transforming people [06:16] - Are young workers really lazy? [07:46] - Solving the generational gap [10:32] - Respect and phone usage [12:26] - A story on miscommunication [14:21] - The ideal trade school model [17:21] - Good vs. bad on-site experiences [19:07] - Using tech for remote training [22:57] - Conclusion & plans for future talks This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Joshua Canfield on: LinkedIn: https://www.linkedin.com/in/joshua-canfield-32152a163/ Blue Box HVACR: https://www.linkedin.com/company/blue-box-hvacr/    Website:  Blue Box HVACR: https://blueboxhvacr.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Joshua Canfield, owner of Blue Box HVACR. Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the need for a balanced training approach that combines hands-on work, guidance, and time under pressure. Josh also highlights how small wins and emotional intelligence can build confidence in young techs. Their conversation gives practical ideas for teaching the next generation in today's industry. In this episode, Joshua Canfield talks about the challenges of training new HVAC technicians in today's industry. He explains how systems have become more complex with added electronics, while many techs lack hands-on experience and confidence. Josh shares stories from his own start in the trade, where he learned by doing jobs on his own with little help. He and Gary discuss a better way to train techs by mixing pressure-filled situations with support and guidance. Josh also stresses the need to build emotional strength and give new techs chances to succeed so they can grow into confident professionals. Expect to Learn: Why hands-on experience is key to building real technician skills. How throwing techs into the field too soon can hurt their growth. A hybrid training method that balances pressure with support. Why emotional intelligence and small wins build confidence in new techs. How strong mentorship helps techs learn faster and stay in the trade.   Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 1 [02:10] - The Changing Landscape: Increased Complexity & Lost Confidence [05:09] - The Core Problem: Lack of Applied Knowledge & Tool Proficiency [06:54] - The "Thrown in the Truck" Method: Pros, Cons, and a Better Hybrid Approach [10:19] - Creating "Aha" Moments: The Power of Pressure and Satisfaction [14:30] - The Triumph of Perseverance: A Story of a First Solo Fix [18:47] - The Key to Success: Persistence Over Pure Intelligence [20:55] - The Modern Apprentice: Navigating a Different Upbringing [22:18] - A New Vision for Training: Blending Technical, Applied, and Emotional Skills [23:54] - Creating "Small Wins" and a Customer-Focused Mindset   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Joshua Canfield on:  LinkedIn: https://www.linkedin.com/in/joshua-canfield-32152a163/ Blue Box HVACR: https://www.linkedin.com/company/blue-box-hvacr/  Website: Blue Box HVACR: https://blueboxhvacr.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why running a heat pump and furnace at the same time can cause serious issues. Jim explains how incorrect coil placement can lead to rusted heat exchangers and how technology like the Sensi Touch 2 thermostat helps manage switchover points more accurately. This episode offers helpful tips for HVAC techs working with hybrid heating systems. Gary and Jim talk about how dual fuel systems work and why the placement of coils and furnaces matters for system life and safety. Jim explains the problems that happen when coils are placed before furnaces, like rust inside heat exchangers from trapped moisture. They cover why heat pumps and gas furnaces should not run at the same time and how electric resistance heat is different. Jim also shares how the Sensi Touch 2 thermostat and its outdoor sensors help manage switchover points better. They end by talking about wireless tools that save time and avoid hard-wiring jobs. Expect to Learn: What do thermal and economic balance points mean in HVAC? Why heat pumps and gas furnaces should not run at the same time. How coil placement can damage heat exchangers over time. Ways the Sensi Touch 2 helps manage backup heat more accurately. How wireless sensors can solve wiring problems in retrofit jobs. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 02 [01:56] - Why Furnace & Heat Pump Can't Run Together [06:28] - The Risks of Incorrect Coil Placement [11:35] - Sensi Touch 2 Thermostat & Wireless Solutions [14:50] - Cost Analysis & "Stealth" Thermostat Feature [16:35] - Final Recap on Balance Points This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: https://www.linkedin.com/in/jimdfultz/ Copeland: https://www.linkedin.com/company/copeland/ Emerson: https://www.linkedin.com/company/emerson/  Website: Copeland: https://www.copeland.com/global Emerson: https://www.emerson.com/global  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and avoid costly service calls. In this episode, Jim Fultz explains the difference between thermal and economical balance points in heat pump systems. He shows how thermal balance is about the heat pump's ability to meet a home's heating load as outdoor temperatures drop, while economical balance relates to energy cost and efficiency. Jim uses real examples to show how to calculate these points and why getting them right matters. He also talks about using tools like the Sensi Touch 2 thermostat to set and control balance points. His tips help contractors design better systems and avoid performance issues during cold weather. Expect to Learn: What thermal and economic balance points mean in heat pump systems. How to calculate a balance point using load and capacity data. Knowing the thermal balance point helps avoid cold-weather failures. How the Sensi Touch 2 thermostat helps control backup heat use. Why balance point planning improves system performance and customer comfort. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 01 [02:45] - Thermal vs Economical Balance Point Basics [08:58] - Real-World Dual Fuel Setup and Testing to -9.5°C [12:40] - Backup Heat Lessons and Understanding Balance Points [17:40] - Using Sensi Touch 2 to Set and Control Balance Points This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: https://www.linkedin.com/in/jimdfultz/ Copeland: https://www.linkedin.com/company/copeland/ Emerson: https://www.linkedin.com/company/emerson/ Website: Copeland: https://www.copeland.com/global Emerson: https://www.emerson.com/global Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Furman Haynes, Co-Founder of WorkHero. They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations. Furman talks about the struggles small HVAC business owners face, especially with managing administrative work and finances. He explains how learning business skills while handling fieldwork can be overwhelming. Furman says that building strong processes and using automation can save time and help businesses grow. He shares how WorkHero supports contractors by simplifying tasks and improving business operations. His goal is to help owners work smarter, save time, and build successful, efficient businesses. This episode discusses the challenges of starting an HVAC business. Furman explains how new business owners often struggle with administrative tasks and managing finances. He shares how learning business practices while balancing fieldwork can be tough. Furman also talks about how processes and automation can help owners save time and grow their businesses. His focus is on helping new owners work smarter and build stronger operations. Expect to Learn: How small HVAC business owners can overcome administrative and financial challenges. Why balancing fieldwork with business tasks can be overwhelming for new owners. How automation and processes can save time and help businesses grow. Tips on managing business operations and improving efficiency with WorkHero. How building strong systems leads to smarter work and more successful businesses. Episode Highlights: [00:00] - Intro to Furman Haynes & WorkHero [02:28] - Starting a business in HVAC? Listen in [05:04] - Learning to run a business after the tools [07:54] - From tools to business: finding where to start [11:19] - Paperwork pain & helping small contractors scale [15:23] - Learning in steps & finding time to grow [18:24] - Efficiency, processes & automation in HVAC [22:10] - Podcast plans: business topics, guests, & WorkHero [26:19] - Wrapping up: what to expect & final thoughts This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology. Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge. Expect to Learn: How press fittings save time and lower labor costs. Why tool cost and trust are key barriers to adoption. Press fittings are being used across the HVAC industry. How RLS is improving fitting availability and product range. Why Press is a strong option for service work and tight job sites. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 02 [01:59] - Press vs. Braze Speed Challenge Idea [03:38] - Showing Time Savings and Proper Brazing Prep [05:01] - Main Pushbacks: Tool Cost and Trust Over Time [06:12] - Longevity, Refrigerant Shift, and Growing Trust in Press [10:48] - Press in Service Calls and Where It's Being Used Most [17:43] - Global Reach of RLS and Importance of Exposure This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction. In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations. Expect to Learn: How press fittings offer a safer, faster alternative to brazing. Why is proper preparation and cleaning essential to avoid leaks? How using the right tools ensures a solid press and reliable systems. Common mistakes technicians make and how to avoid them. Why educating technicians leads to better results and happier customers. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 01 [02:28] - Longevity and Reliability of RLS Press Fittings [04:27] - RLS Press Fittings: Designed for HVAC and High Pressure [06:01] - Testing the Durability of RLS Press Fittings [07:46] - Differences Between Press Fittings for HVAC and Plumbing [12:03] - Common Mistakes with Press Fittings [17:21] - Properly Buffing Deep Scratches Before Pressing This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kaytee Grey, VP of Fulfillment Operations at SupplyHouse, previously Head of Demand Planning. They talk about the shift from brick-and-mortar stores to online parts buying in the trades. Kaytee explains how e-commerce makes it easier and faster to find and order the right parts, helping techs get what they need with less hassle. They discuss how online shopping saves time, gives more product info, and lets techs take control of their orders. Kaytee also talks about how SupplyHouse supports both new and traditional buyers and how the industry is slowly moving toward a more digital future. Kaytee talks about how buying HVAC parts online helps techs save time and avoid mistakes. She explains that e-commerce gives fast access to detailed info, so techs can choose the right parts and trust what they get. Kaytee says this shift helps techs work faster, lowers stress, and gives them more control. She also shares how online tools, search options, and product pages make it easier to find what's needed. Her goal is to help techs get parts quicker, do better work, and keep customers happy with fewer delays. This episode talks about how HVAC parts buying is changing. Kaytee explains how online shopping makes it easier to find the right parts fast. She shares how e-commerce helps techs save time, avoid mistakes, and get more done. Kaytee also talks about how detailed product info and search tools give techs more control. Her focus is on helping techs work smarter, speed up jobs, and keep customers happy. Expect to Learn: How online parts buying helps techs save time and reduce mistakes. Why detailed product info makes choosing the right part easier. How e-commerce puts techs in control of their own orders. Tips on using search tools to quickly find what you need. Why fast, easy ordering leads to better work and happy customers. Episode Highlights: [00:00] - Intro to Kaytee Grey & SupplyHouse.com [03:47] - Infinite shelf space and smart product info [04:31] - Fast, detailed specs for confident buying [06:07] - Info-rich online vs. in-store experience [07:19] - Shifting responsibility and SupplyHouse's growth [12:01] - Product range, Amazon comparisons, and focus [16:50] - Speed, trust, and new roles in e-commerce [21:11] - Access perks and thoughts on Canada [23:53] - Serving pros and eyeing Canadian reach [25:49] - Reducing friction for tradespeople online [27:53] - Trust, urgency, and the future of parts buying This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Kaytee Grey on: LinkedIn: https://www.linkedin.com/in/kayteegrey01/ SupplyHouse: https://www.linkedin.com/company/supplyhouse/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer, about electrifying homes and the benefits of heat pumps, solar, and other electric technologies. They discuss how these systems improve comfort, lower costs, and offer better reliability compared to traditional methods. Nate also shares why many HVAC installations fail due to poor practices and the importance of proper sizing and installation. This episode offers valuable tips for HVAC pros to enhance their work and customer satisfaction. Gary and Nate talk about the benefits of electrifying homes with systems like heat pumps, solar, and induction stoves. Nate explains how these electric options are more reliable, cheaper, and provide a better experience for homeowners. They discuss why proper installation and system sizing are key to avoiding mistakes and ensuring long-term performance. Nate shares tips for HVAC pros, emphasizing the importance of understanding and experiencing the systems themselves. They wrap up by highlighting how focusing on quality installs can lead to satisfied customers and fewer callbacks. This episode is packed with useful advice on electrifying homes and improving HVAC installs. Nate and Gary discuss how heat pumps, solar, and other electric systems offer better comfort, lower costs, and greater reliability. They explain why system sizing and proper installation are key to success. Nate shares tips for HVAC pros on how to enhance their work by understanding and experiencing these systems firsthand. This episode helps techs boost their installs, customer satisfaction, and overall service with smart practices and practical tools. Expect to Learn: How heat pumps and solar improve comfort and save money. Why system sizing and installation are crucial for success. The value of hands-on experience with HVAC systems. How quality installs reduce callbacks and boost satisfaction. Why focusing on comfort beats the green energy debate. Episode Highlights: [00:00] - Intro to Nate Adams in Part 02 [01:48] - Nate's Take on Electrify Everything and Benefits of Electric Systems [04:48] - Renewable Energy Growth and Market Trends [06:07] - Wind Energy, Land Use, and Role in the Renewable Mix [13:03] - Exploring Energy Generation and Costs in HVAC Systems [13:39] - HVAC Installation Tips and Hands-On Experience [17:02] - Educating Consumers and Improving HVAC Accountability [19:27] - Selling Heat Pumps: Comfort Over Green Narrative This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: https://www.linkedin.com/in/natethehousewhisperer/ Website: Nate The House Whisperer: https://www.natethehousewhisperer.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer. Nate explains how heat pumps provide unmatched comfort by adjusting to the home's needs and running efficiently. He talks about the importance of system sizing, load matching, and radiant temperature for better comfort and energy savings. Nate shares his experiences with different heat pump systems, the importance of proper equipment, and how it can make homes more comfortable year-round. His advice helps contractors improve installations and customer satisfaction. Nate explains how heat pumps can deliver great comfort by adjusting to a home's needs. He talks about how systems that match the load and temperature of the house run more efficiently and save energy. Nate shares how using the right equipment and proper sizing helps improve comfort and avoid issues. He emphasizes how radiant temperature, system matching, and load calculations can boost customer satisfaction. The goal is to help contractors improve installations and close more deals with smart, reliable tools. This episode focuses on heat pumps and system comfort. Nate explains how adjusting systems to match a home's needs improves efficiency and comfort. He talks about the importance of proper sizing, radiant temperature, and load matching. Nate also shares how using the right equipment and focusing on customer comfort can lead to better results and more sales. Expect to Learn: How heat pumps improve comfort by adjusting to home needs. Why proper sizing and load matching are key for energy savings. How radiant temperature impacts overall comfort. Tips for selecting the right equipment to meet customer needs. Why focusing on comfort helps build trust and close more sales. Episode Highlights: [00:25] - Intro to Nate Adams Part 01 [02:05] - Heat Pump Messaging & Real Comfort [05:11] - Comfort Stories from the Field [07:00] - What Does Mean Radiant Temperature [11:06] - Load Matching & System Sizing [14:33] - Humidity Control in Shoulder Seasons [16:27] - Dehumidification & Communicating Systems [20:38] - Backup Heat & Field Service Concerns [25:29] - Panels, Hybrids & Cooling Savings This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: https://www.linkedin.com/in/natethehousewhisperer/ Website: Nate The House Whisperer: https://www.natethehousewhisperer.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. They discuss the Laser Calc tool and how it helps techs and contractors do fast and easy load calculations, both room-by-room and block load. Andrew explains how these tools save time, improve system sizing, and make proposals more accurate and professional. They also discuss why AirMatch isn't ACCA-approved and why that doesn't mean it's less reliable. This episode gives real tips for techs looking to stand out with better system design. Gary and Andrew talk about how using load calculations, like room-by-room or block load, can help size HVAC systems the right way. Andrew explains how Laser Calc saves time, makes proposals fast, and helps techs show real value to customers. They also go over the mobile app version, which is great for quick jobs in the field. Andrew shares why AirMatch isn't ACCA-approved and how it's still trusted and based on industry standards. They wrap up by showing how better tools can lead to better system design and happier customers. This episode is full of helpful tips on HVAC load calculations, system sizing, and customer service. Andrew and Gary explain how using tools like Laser Calc and AirMatch can make work faster and more accurate. They talk about using room-by-room or block loads and how techs can build custom systems and quotes in minutes. They also explain why being ACCA-approved isn't everything. This episode helps techs improve their installs, sales, and service with smart tools and simple steps. Expect to Learn: How Laser Calc helps with fast and accurate HVAC load calculations. Why are room-by-room loads more detailed than block loads? The pros and cons of ACCA approval for HVAC software. How custom system design can boost sales and customer trust. Why mobile tools like Laser Calc are great for techs in the field. Episode Highlights: [00:00] - Intro to Andrew Barton in Part 02 [01:40] - Time Needed for Load Calcs and Custom Proposals [03:50] - Sizing Right and Offering Flexible HVAC Options [06:22] - How Laser Calc Mobile Simplifies Block Load Calcs [08:23] - Fast, Accurate Load Calcs with Laser Calc Mobile [09:58] - Is Laser Calc ACCA Approved? Here's the Truth [12:22] - Why Approval Isn't Everything: Accuracy, Cost & Free Trials [15:11] - Custom Systems, Real Value, and Built-In Financing [17:57] - Final Thoughts on AirMatch, Laser Calc, and Contractor Tools This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Andrew Barton on: LinkedIn: https://www.linkedin.com/in/andrew-barton-8b161a4/ AirMatch: https://www.linkedin.com/company/airmatchpro Arenberg: https://www.linkedin.com/company/arenbergco/ Imogen Technologies LLC: https://www.linkedin.com/company/imogen-technologies-llc/ CFM Equipment Distributors: https://www.linkedin.com/company/cfm-equipment-distributors/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. Andrew explains how AirMatch helps HVAC contractors build and price systems on-site using tools like Laser Calc for quick and detailed load calculations. He shares how the software helps customize equipment setups, match AHRI data, and get accurate prices fast. Andrew also talks about why proper sizing, system matching, and customer involvement lead to better sales and comfort. The goal is to help contractors close more deals with tools that are smart, fast, and easy to use. Andrew explains how AirMatch helps HVAC pros design and sell systems directly in the home. He talks about tools like Laser Calc, which helps size equipment right by doing quick load calculations. Andrew also covers how the software uses your own price sheets and equipment info to give instant, accurate quotes. He explains how picking the right system parts and matching them properly improves comfort, saves time, and builds trust with customers. The goal is to help contractors close more sales with tools that are simple, smart, and made for today's HVAC needs. This episode highlights HVAC sales and system design using AirMatch. Andrew explains how tech like Laser Calc helps size equipment fast and right. He talks about customizing quotes using real prices and matched systems. Andrew also shares tips on showing customers value, building trust, and closing more deals with clear, quick proposals. Expect to Learn: How AirMatch helps HVAC pros design and price systems fast. Why correct load calculation matters for comfort and savings. How to match real equipment with pricing and AHRI data. Tips to involve customers in the system design process. Why fast, clear quotes help build trust and close more sales. Episode Highlights: [00:27] - Intro to Andrew Barton Part 01 [02:54] - What is AirMatch? [04:49] - Sales, Ethics, & Load Calculation Process [09:49] - Pricing and Customization [11:14] - Using AHRI Data and Price Sheets [15:22] - Why AHRI Numbers Matter [17:21] - The Selection Process for Systems [19:46] - Designing with Ductless Systems This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Andrew Barton on: LinkedIn: https://www.linkedin.com/in/andrew-barton-8b161a4/ AirMatch: https://www.linkedin.com/company/airmatchpro Arenberg: https://www.linkedin.com/company/arenbergco/ Imogen Technologies LLC: https://www.linkedin.com/company/imogen-technologies-llc/ CFM Equipment Distributors: https://www.linkedin.com/company/cfm-equipment-distributors/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Ellis, a Product Ambassador at Dust Free, LP, an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at The New Flat Rate, Inc, on air quality, system design, and the role of UV lights in HVAC systems. In Part 02 of their talk, Gary and John explore the importance of air mixing, static pressure, and system performance. They break down how proper air distribution and good filtration can improve efficiency and comfort. They also dive into UV lamp use and its effectiveness in residential applications, offering practical insights for technicians on balancing technology with system design. John and Gary discuss the importance of air mixing in HVAC systems and how it affects air quality and comfort. They explain how poor air circulation can lead to stagnant pockets of air, causing pollutants to build up. John shares how using ceiling fans or proper system design can help improve air movement. They also talk about the impact of static pressure on airflow and how to balance it when designing systems. Finally, John gives his thoughts on UV lamps in HVAC systems, explaining why they can be useful but may not always be the best solution. This episode is packed with practical HVAC tips, air quality insights, and expert advice on system design. It helps techs understand the importance of air mixing, managing static pressure, and improving airflow. John and Gary also share their thoughts on UV lamps and how they can be useful in certain situations. This episode is all about using the right techniques to improve system efficiency and comfort while making informed decisions. Expect to Learn: The role of air mixing in improving HVAC comfort and air quality. How static pressure affects airflow and system performance. When UV lamps are useful and when they aren't ideal. The benefits of tight systems and good filtration for efficiency. Why system design should minimize the need for additional tech like UV lamps. Episode Highlights: [00:00] - Intro to John Ellis in Part 02 [01:40] - Importance of Ceiling Fans and Air Mixing in HVAC Design [05:26] - Real-World Experience in Pharmaceutical Industry [07:22] - Airflow vs. Static Pressure [09:46] - UV Lamps for Sanitizing Coils and Drain Pans [11:46] - Photocatalytic Oxidizers and the Dangers of Byproducts [16:05] - Final Thoughts on UV Use in HVAC [10:01] - Future Discussion on HVAC vs. Building Envelope This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Ellis on: LinkedIn: https://www.linkedin.com/in/john-ellis-b13b0411/ Dust Free, LP: https://www.linkedin.com/company/dust-free-lp-/ The New Flat Rate, Inc.: https://www.linkedin.com/company/the-new-flat-rate-inc-/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with John Ellis, a Product Ambassador at Dust Free, LP, an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at The New Flat Rate, Inc. He also owns Dynamic Air Consulting. He talks about indoor air quality and its key factors. John explains how thermal comfort, humidity control, ventilation, filtration, building pressures, and pollutant control are all linked. He highlights the importance of adjusting these factors based on the climate and type of building. John also talks about the impact of infiltration and stresses the need for accurate ventilation design to maintain a healthy indoor environment and avoid problems like air pressure imbalances. John talks about the importance of indoor air quality and the six key factors that affect it: thermal comfort, humidity, ventilation, filtration, building pressures, and pollutant control. He explains how these factors change depending on the climate and type of home. John also shares tips on designing HVAC systems to balance ventilation and humidity, using the right filters, and controlling air pressure. He emphasizes how understanding these factors helps improve comfort, prevent issues, and create healthier indoor environments. This episode covers key indoor air quality principles, with practical advice on improving comfort and safety. John talks about managing thermal comfort, humidity, ventilation, and filtration, while also focusing on building pressures and pollutant control. He shares tips on how HVAC pros can design systems for better air quality and prevent common issues. Expect to Learn: Why indoor air quality is key to comfort and safety. How thermal comfort, humidity, and ventilation affect air quality. Why balancing building pressures is important for HVAC systems. Tips for managing pollutants and controlling ventilation. Understanding these factors helps improve indoor environments. Episode Highlights: [00:00] - Intro to John Ellis Part 01 [02:04] - John's Take on Indoor Air Quality & Key Principles [07:07] - Thermal Comfort & Dehumidification [09:33] - Ventilation & Building Pressures [14:53] - High-Rise Ventilation and Dehumidification [17:06] - Thermal Comfort and Mean Radiant Temperature [19:15] - Stratification & Ceiling Fans This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Ellis on: LinkedIn: https://www.linkedin.com/in/john-ellis-b13b0411/ Dust Free, LP: https://www.linkedin.com/company/dust-free-lp-/ The New Flat Rate, Inc.: https://www.linkedin.com/company/the-new-flat-rate-inc-/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02 of their discussion on refrigerant leaks, sealants, and best practices in HVAC diagnostics. Diving deeper into controversial yet evolving topics, Gary and Tyler examine both the theory and field-tested realities of leak detection and system maintenance, shedding light on how technicians can balance practicality, ethics, and innovation in their everyday work. Tyler and Gary talk about how leak sealants in HVAC systems are seen differently now, with some techs testing them and finding they work well in certain cases. They explain how formicary corrosion causes small leaks that are hard to fix fast, and why sealants can be a good short-term option. They also cover how to properly check for leaks using tools, bubbles, and even just your hands. Tyler shares details about a new leak detector from Sauermann that works on modern refrigerants and is easy for techs to use and afford. This episode is full of real-world HVAC advice, smart leak detection tips, and honest talk about when and how to use sealants. It helps techs learn better ways to find leaks, choose the right tools, and keep systems running safely while saving time and money. Expect to Learn: The evolving landscape of refrigerant leak sealants: myths, facts, and responsible usage. Why visual and tactile inspection should never be replaced by electronics alone. How the Si-RD3 leak detector from Sauermann stands out in performance and affordability. The practical implications of formicary corrosion and when leak sealants can actually help. Insights on Sauermann's tool development process, including its new combustion analyzers and smart manifold system. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 02 [01:38] - Combustion Analyzer Safety Features [03:28] - Gas Valve Issue & CO Smell Myth [05:55] - Can CO Pass Through Walls? [07:40] - Why Combustion Analysis Should Be Standard [10:15] - The Concierge HVAC Experience [13:07] - Communication & Transparency with Homeowners [15:59] - Fall Promo from Sauermann [19:01] - Wrap-Up & Final Thoughts This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about the importance of early maintenance for heating systems. Tyler explains how doing checks before the cold weather hits can help prevent issues like cracked heat exchangers, saving time and stress later. They discuss how tackling maintenance during the shoulder season lets you handle repairs in better conditions, avoiding rushed work in the winter. Tyler also emphasizes the need for combustion analysis and safety checks to protect both technicians and customers from carbon monoxide risks. Tyler talks about the benefits of doing heating system maintenance early, before the cold hits. He explains how checking systems in mild weather helps avoid problems like cracked heat exchangers and long wait times for parts. Tyler shares tips on getting maintenance done early, using combustion analyzers for safety, and checking for carbon monoxide risks. He emphasizes how using the right tools and timing can save money, prevent emergencies, and keep customers safe during the heating season. This episode is filled with useful heating maintenance tips, real-world examples, and advice on getting ahead of issues like cracked heat exchangers. Tyler talks about using early checks, combustion analyzers, and proper tools to keep systems safe, save time, and avoid winter emergencies. Expect to Learn: Why early heating system maintenance is key to avoiding issues. How combustion analyzers help ensure safety. Why checking for CO risks is crucial during winter prep. Tips for doing maintenance in milder weather. How getting ahead of repairs can save time and money. Episode Highlights: [00:32] - Intro to Tyler Nelson in Part 1 [02:05] - Tyler Nelson Talks About Heating Season Excitement [02:38] - Benefits of Early Heating System Maintenance [07:46] - Early Furnace Checks and Maintenance [10:11] - Carbon Monoxide Safety and Monitoring Tools [15:34] - Dangers of Using Gas Ovens for Home Heating [17:26] - Rental Furnace Failures and Tenant Protection Issues [21:38] - Rental Furnaces, Delayed Repairs, and Customer Protection [24:01] - Why Combustion Analysis Matters During Maintenance [28:06] - Real-World Service Call: High CO Levels Found with Analyzer This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/