Podcasts about digital giants

R “Ray” Wang is everywhere. Turn on a TV and you'll see him regularly on CNBC, Bloomberg, Fox Business. Open an article and you'll see him in the Wall Street Journal. He coined the term “Metaverse Economy.” He's the most prolific analyst out there. But there's a reason I wanted to talk to Ray today. There's a crispness, a clarity to Ray's outlook on anything but especially big tech. And as we navigate the economic, ethical and geopolitical waters of AI, there's probably no one more succinct to make the complex sound more comfortable.  The CEO of Silicon Valley based Constellation Research also co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode. His ground-breaking best-selling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray's new best selling book about Digital Giants is titled, Everybody Wants to Rule The World.

The media landscape has changed enormously over the last couple of decades, largely due to the arrival of digital giants include Google and Facebook. But News Corp continues to be a hugely powerful player in the Australian media, reaching more than half the national population every month.Sean Aylmer speaks to News Corp Australia Executive Chairman Michael Miller in a wide-ranging interview, covering:- How News Corp embraced Threads, TikTok, Instagram, Snapchat and more to reach younger audiences- The delicate balance of power between social media and publishers- The public's growing willingness to pay for content- Why clients will pay for data- Doubling down on purpose and the investment in journalism- Political perceptions of media organisationsFind out more: https://fearandgreed.com.auSee omnystudio.com/listener for privacy information.

On today's episode, we discuss what the new normal looks like at Netflix, why its ad-supported tier isn't helping much, and what the first DVD ever mailed by the company was. "In Other News," we talk about Meta, TikTok, and YouTube facing off at this year's NewFronts and whether instant videos could be the next big AI development. Tune in to the discussion with our director of Briefings Jeremy Goldman.   Follow us on Instagram at:  https://www.instagram.com/behindthenumbers_podcast/   For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com    For a transcript of this episode click here:  https://www.insiderintelligence.com/content/podcast-daily-netflix-s-new-normal-digital-giants-newfronts-instant-videos-next-leap-ai   © 2023 Insider Intelligence    InMobi is a leading provider of content, monetization, and marketing technologies that help fuel growth for industries around the world. The company's end-to-end advertising software platform, connected content and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses globally. With deep expertise and unique reach in mobile, InMobi is a trusted and transparent technology partner for marketers, content creators and businesses of all kinds.  

From IT Manager to the CIO of a Gigafactory, Listening, Earning and Keeping a Seat at the Table  On this episode, I am joined by Justin Herman, VP and CIO of Panasonic Energy of North America. Starting  out as an IT Manager for Coca-Cola Bottling Co., he worked his through the ranks in manufacturing and eventually moved from South Africa to the United States.   Presently, Justin leads the technology division for Panasonic Energy at their Gigafactory out of Sparks, Nevada.  Key Wins and Takeaways for You:  How to Show Business Partners the True Value of IT   Speed and Agility for Innovation: “The way we innovate within the Gigafactory is unlike anything I have personally seen on the manufacturing side. We've been here for about six years now, so basically, we're a startup and we continue to think as a startup. We're a 100-year-old company that thinks like a startup.”  The Power of a Mission Driven Company: Building a world of cleaner energy.  How to Use Fusion Teams: Building your speed and agility significantly while transforming your innovation.  How to use the Ontological layer of your business coupled with AI and ML to transform your business, processes and speed of innovation.   How to Select the Right Edge, Cloud, Hybrid Cloud Partners for You  How to Achieve and Keep Your Seat at the Table  Justin's Superpower of ‘Active Listening:' “Step back, listen, and understand the pain points. Bring those notes back home in a quiet space and reflect on them.”  The Value of Mentorships   As a CIO and Business IT Leader here are more wins you will get by listening: (3:00) Bill: “What's the change that's happening in manufacturing?”  (3:57) Justin: “Our business leaders have really brought the IT leaders into their decision-making because they understand the role we play and how we can create those efficiencies within multiple facets.”  (4:18) Justin: “As we innovate, and as new technologies come on board, we're able to sit down with our business partners and show true value.”  (6:13) Bill: “What is a Gigafactory?”  (8:19) Justin: “Failure to innovate will put you at a competitive disadvantage.”  (8:22) Bill: How do you do that with a legacy business?”  (8:42) Justin: “We believe the future is in energy and it is our mission to go and change the world through cleaner energy.”  (13:27) Bill: “What does the ontological layer mean regarding ML and AI and Gigafactories?”  (15:52) Bill: “How you went about the journey of finding the right partner?”  (16:55) Justin: “Take a step back, understand your business, the data, and most likely what you're going to end up with is a hybrid model.”  (18:20) Bill: “How do you focus on the 80-20 principle?”  (18:45) Justin: “Having a seat at the table is extremely important.”   (21:08) Bill: “What skills did you come to need to have set in-house?”  (21:42) Justin: “There's always a balance between your FTEs in-house and your managed services that you use externally.”  (24:20) Justin: “Being able to sit and communicate to your business leaders and talk to them in a manner they understand while taking a step back to actively listen.”  (26:48) Bill: “What books have been the biggest impact for you?”  (29:45) Justin: “Never pass up an opportunity to keep quiet.”  (32:18) Justin: “How people are looking at security nowadays…invest in people as a number one firewall.”  (35:39) Justin: “Take it in, learn, listen, because everything you're doing today is going to provide the opportunities that you're going to get tomorrow.”  (36:17) Justin: “We all as leaders have a responsibility to give back. Let's train the leaders of the future and let's help them as well.”  (36:46) Bill: “All leaders need to be looking and surround themselves with the five people that are not necessarily their peers but are in front of them a little bit.”  (37:20) Justin: “As technologists, it is our responsibility to push the envelope, to get a seat at the table with our business partners to help innovation. Let's try to create a cleaner energy environment through technology.”    Resources  Connect with Justin on LinkedIn  “CIO Paradox” by Martha Heller  “Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants” by Ray Wang  ChatGPT 

Tune in for an interview with Andreas Mundt, President of the German Bundeskartellamt (BKartA), and Chair of the International Competition Network, to hear about the BKartA's competition enforcement in the digital space. Hear insights into: What's next on the BKartA's agenda under the so-called “Section 19a GWB” against online platforms designated as being of “paramount importance” for competitionWhich role remains for the BKartA in taming market power online now that the EU is rolling out the Digital Markets ActHow Andreas counters criticism that concurrent antitrust enforcement by different agencies may create fragmentation and undermine legal certaintyWhether he expects the proposed “11 GWB Novelle” amendments to national law – akin to the unsuccessful EU attempt at creating “New Competition Tool” – to succeed in Germany

This episode explains “How Midsize Companies Can Use Data to Compete with the Digital Giants.” The pandemic has hit midsize companies hard and rewarded Amazon and the other digital giants. Many midsize business leaders look at the growth of those giants and worry that there's no place for them to prosper. In fact, there's a large, wide-open playing field for incumbent firms to reposition. The key to your midsize company's survival in the post-pandemic period is to use the data you have readily available to identify your profit peaks and profit drains and strategically align your organization around your profit core to build dominance in your target market segments. This episode offers three steps that will provide a proven pathway to sustained, defensible profit growth in the post-pandemic period and throughout the era beyond. This episode is based on a recent article that John Wass and I wrote in Harvard Business Review. Here is a link to the article: https://hbr.org/webinar/2021/04/how-midsize-companies-can-compete-with-digital-giants Learn more by visiting our website HERE.

Inflation and supply chain disruption are wreaking havoc on distributors' ability to drive profitability. But the time has passed for stopgap fixes. Companies need a plan to mitigate the impact. Leaders' most urgent task is to secure their companies' long-term profitability by managing the effect of inflation and supply chain disruption on their customers.In this episode, our hosts spoke with profitability expert Jonathan Byrnes, senior lecturer at MIT and author of Islands of Profit in a Sea of Red Ink and Choose Your Customer: How to Compete Against the Digital Giants and Thrive. They discussed how distributors can take back control in this unpredictable market – slowing the profit drain and bolstering their bottom line with Enterprise Profit Management.Learn how distributors can evaluate and categorize their customer base – profit peaks, profit drains and profit deserts – and make a plan to act. Treating all customers the same won't cut it.

This episode explains “How to Focus on Your Most Profitable Customers”. Savvy managers are realizing that the new disruptors are not winning by doing old things better but instead, by doing new things that incumbent companies are simply not capable of doing. Every year, managers at companies large and small find it harder than ever to compete with the likes of Google and Amazon, who are muscling into their businesses, stealing their customers, and cornering every conceivable market and service. But there is a way for companies to survive—and win—in this era of digital behemoths. The following is an article-length excerpt that Chief Executive ran from our new book, Choose Your Customer: How to Compete Against the Digital Giants and Thrive. Here is a link to the article: https://chiefexecutive.net/todays-flood-of-change/

How The Digital Giants Have Entered Our Bodies -  Vandana Shiva, PhDVandana Shiva, Ph.D. •           https://www.navdanya.org/site/•           Book - Stolen Harvest: The Hijacking of the Global Food Supply Besides being a physicist, ecologist, activist, editor, and author of numerous books, Vandana Shiva is a tireless defender of the environment. She is the founder of Navdanya, a movement for biodiversity conservation and farmers' rights. She is also the founder and director of the Research Foundation for Science, Technology and Natural Resource Policy. Shiva fights for changes in the practice and paradigms of agriculture and food: “I don't want to live in a world where five giant companies control our health and our food.” Intellectual property rights, biodiversity, biotechnology, bioethics, and genetic engineering are among the fields where Shiva has contributed intellectually and through activist campaigns. During the 1970s, she participated in the nonviolent Chipko movement, whose main participants were women. She has assisted grassroots organizations of the Green movement in Africa, Asia, Latin America, Ireland, Switzerland, and Austria with campaigns against genetic engineering. Shiva has also served as an adviser to governments in India and abroad as well as non-governmental organizations, including the International Forum on Globalization, the Women's Environment and Development Organization, the Third World Network, and the Asia Pacific People's Environment Network. #VandanaShiva #TheRealTruthAboutHealth  #RealFoodForHealth #Glyphosate #Pesticides #Monsanto  CLICK HERE - To Checkout Our MEMBERSHIP CLUB: http://www.realtruthtalks.com Social Media ChannelsFacebook: https://www.facebook.com/TRTAHConferenceInstagram : https://www.instagram.com/therealtruthabouthealth/Twitter: https://twitter.com/RTAHealthLinkedin: https://www.linkedin.com/company/the-real-truth-about-health-conference/Youtube: https://www.youtube.com/c/TheRealTruthAboutHealth    Check out our Podcasts Visit us on Apple Podcast and Itunes search:  The Real Truth About Health Free 17 Day Live Online Conference Podcast Amazon: https://music.amazon.com/podcasts/23a037be-99dd-4099-b9e0-1cad50774b5a/real-truth-about-health-live-online-conference-podcastSpotify: https://open.spotify.com/show/0RZbS2BafJIEzHYyThm83JGoogle:https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS8yM0ZqRWNTMg%3D%3DStitcher: https://www.stitcher.com/podcast/real-truth-about-health-live-online-conference-podcastAudacy: https://go.audacy.com/partner-podcast-listen-real-truth-about-health-live-online-conference-podcastiHeartRadio: https://www.iheart.com/podcast/269-real-truth-about-health-li-85932821/Deezer: https://www.deezer.com/us/show/2867272 Other Video ChannelsYoutube:  https://www.youtube.com/c/TheRealTruthAboutHealthVimeo:  https://vimeo.com/channels/1733189Rumble:   https://rumble.com/c/c-1111513Facebook:  https://www.facebook.com/TRTAHConference/videos/?ref=page_internalDailyMotion: https://www.dailymotion.com/TheRealTruthAboutHealthBitChute:  https://www.bitchute.com/channel/JQryXTPDOMih/ Disclaimer:Medical and Health information changes constantly. Therefore, the information provided in this podcast should not be considered current, complete, or exhaustive. Reliance on any information provided in this podcast is solely at your own risk. The Real Truth About Health does not recommend or endorse any specific tests, products, procedures, or opinions referenced in the following podcasts, nor does it exercise any authority or editorial control over that material. The Real Truth About Health provides a forum for discussion of public health issues. The views and opinions of our panelists do not necessarily reflect those of The Real Truth About Health and are provided by those panelists in their individual capacities. The Real Truth About Health has not reviewed or evaluated those statements or claims.  

Not all customers are worth keeping according to today's guest, Jonathan Byrnes, author of the recently released book, "Choose Your Customer: How to Compete Against the Digital Giants and Thrive." Besides being a best-selling business author, Jonathan is a Senior Lecturer at M.I.T. and founding partner of Profit Isle. During the discussion, Jeffrey and Jonathan talk about how business has moved from the age of mass marketing generals (think General Motors, General Mills, General Electric) to the digital age and how your company can compete by choosing your customer. Jonathan is explicit, not every customer is a good customer and why it's sometimes okay to let some walk away. If you want to hit your profit peak, but find your company suffering from profit drain, listen to this episode of "All Business with Jeffrey Hayzlett." Buy the book: https://www.amazon.com/Choose-Your-Customer-Compete-Against/dp/1264257090 Join the C-Suite Network: https://c-suitenetwork.com/executive-membership Learn more about your ad choices. Visit megaphone.fm/adchoices

The Supply Chain Buzz is Supply Chain Now's regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this episode of The Buzz, Supply Chain Now hosts Scott Luton and Greg White are joined by Kevin L. Jackson, host of Digital Transformers, and Ray Wang, Principal Analyst and Founder at Constellation Research and author of the best-selling book, ‘Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants.' His book examines the differences between companies to see which are thriving and which are being crushed in today's competitive business landscape. Ray, Kevin, and Scott take this opportunity to discuss recent news stories that have a decidedly digital element to them: • The recently announced partnership between Berkshire Grey and Atos, which will apply robotics-driven supply chain transformation to retail, transportation, and logistics companies • New research from Accenture focused on how the supply chains of today need to adapt and evolve to power the business models of tomorrow • What is likely to fuel digital transformation projects in 2022 and beyond, including data and online business models Additional Links & Resources: Learn more about Supply Chain Now:https://supplychainnow.com/program/supply-chain-now ( https://supplychainnow.com/program/supply-chain-now) Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe (https://supplychainnow.com/subscribe) WEBINAR- Successfully Navigating the Supply Chain Squeeze in 4Q 2021 & Beyond: https://bit.ly/3auyFRc (https://bit.ly/3auyFRc) WEBINAR- Fueling Excellent Customer Experience Through Visibility, Diversification, and Agility: https://bit.ly/3G6m99k (https://bit.ly/3G6m99k) WEBINAR- The Supply Chain of 2022 and Beyond: Building Resiliency and Agility: https://bit.ly/2YkzwRx (https://bit.ly/2YkzwRx) 2021 State of Supplier Diversity Report: https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2 (https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2) This episode was hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/kevn-l-jackson-and-ray-wang-752

The Supply Chain Buzz is Supply Chain Now's regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this episode of The Buzz, Supply Chain Now hosts Scott Luton and Greg White are joined by Kevin L. Jackson, host of Digital Transformers, and Ray Wang, Principal Analyst and Founder at Constellation Research and author of the best-selling book, ‘Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants.' His book examines the differences between companies to see which are thriving and which are being crushed in today's competitive business landscape. Ray, Kevin, and Scott take this opportunity to discuss recent news stories that have a decidedly digital element to them: • The recently announced partnership between Berkshire Grey and Atos, which will apply robotics-driven supply chain transformation to retail, transportation, and logistics companies • New research from Accenture focused on how the supply chains of today need to adapt and evolve to power the business models of tomorrow • What is likely to fuel digital transformation projects in 2022 and beyond, including data and online business models Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe (https://supplychainnow.com/subscribe) WEBINAR- Successfully Navigating the Supply Chain Squeeze in 4Q 2021 & Beyond: https://bit.ly/3auyFRc (https://bit.ly/3auyFRc) WEBINAR- Fueling Excellent Customer Experience Through Visibility, Diversification, and Agility: https://bit.ly/3G6m99k (https://bit.ly/3G6m99k) WEBINAR- The Supply Chain of 2022 and Beyond: Building Resiliency and Agility: https://bit.ly/2YkzwRx (https://bit.ly/2YkzwRx) 2021 State of Supplier Diversity Report: https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2 (https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2) This episode was hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/kevn-l-jackson-and-ray-wang-752

“In the old days, branding was a very broad thing. Today it's picking your spot.” Jonathan Byrnes knows a thing or two about building a profitable brand for the long haul. He's a Senior Lecturer at MIT, founding partner of Profit Isle, and the author of two books and numerous HBR articles. He's also my guest this week on the On Brand podcast. Enjoy! About Jonathan Byrnes Jonathan Byrnes is founding partner and chairman of Profit Isle, a highly successful MIT spin-off SaaS software company that helps organizations increase profits by 10–30 percent using its profitability analytics and management process. A widely followed thought leader on profitable growth and innovative customer-supplier relationships, Byrnes is a frequent speaker and writer who has advised over 100 companies and institutions. He earned a doctorate from Harvard and has been a Senior Lecturer at MIT for 30 years. In addition to his popular HBS column, “The Bottom Line,” he is the author of Islands of Profit in a Sea of Red Ink, an Inc. Best Book for Business Owners and Choose Your Customer: How to Compete Against the Digital Giants and Thrive. Episode Highlights Branding today ... “All you had to do was maximize revenue and minimize cost. In the old days, branding was a very broad thing. Today it's picking your spot.” First things first. Throughout our conversation, Jonathan stressed the importance of choosing your spot. “Look where you're actually making money,” he notes. Unless, of course, your competition is Amazon. “If you're in a space with Amazon you're doomed.” According to Jonathan, one of the best things you can do is ... “Add your CFO into the branding mix.” This can provide a critical and profitable perspective. What brand has made Jonathan smile recently? Irony alert! “This is going to sound funny but Amazon. They perfectly meet my needs.” To learn more about Jonathan, check out his new book Choose Your Customer on his website or (where else?) on Amazon! As We Wrap … Did you hear something you liked on this episode or another? Do you have a question you'd like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. On Brand is sponsored by my book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more. Subscribe to the podcast – You can subscribe to the show via Apple Podcasts, Spotify, Google Play, Stitcher, TuneIn, and RSS. Rate and review the show – If you like what you're hearing, head over to Apple Podcasts and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast. OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out. Until next week, I'll see you on the Internet!

In this episode of SUGTalks we are joined by Ray Wang Founder & Principal Analyst of Constellation Research.Ray recently released his new book “Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants" and in this interview we discuss the inspiration for Ray's new book, and what SAP users can learn from it.

Ray Wang and I discuss his new book and what qualities unicorn companies have that you can emulate.  So Ray wrote the book, because he realized digital transformation is not enough. We've been talking about it. And he realized because the game had changed, you have to do it differently. A great example was like if you look at most companies today, I think something like in the fortune 500, almost 40% 47% of companies are owned by the same people.  And it's literally like a handful, 14 investors and they're playing a different game.  Everybody Wants to Rule the World will help you: Understand the power of Data-Driven Digital Networks and how they have driven the most successful companies of our time. Learn how extreme consolidation is changing the global business landscape and what this means for businesses of all types and sizes in terms of understanding where you fit in the value chain. Advocate for smart regulations that enable free and fair markets while balancing innovation with anti-trust Gain insights into what innovative companies are doing right now to position themselves in this new reality. Take your business from status quo to market leader. Ray's book:  https://www.raywang.org/books/everybody-wants-rule-world-surviving-and-thriving-world-digital-giants    BIO R “Ray” Wang (pronounced WAHNG) is the Founder, Chairman and Principal Analyst of Silicon Valley based Constellation Research Inc., He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode and authors a business strategy and technology blog that has received millions of page views per month. Wang also serves as a non-resident Senior Fellow at The Atlantic Council's GeoTech Center. Since 2003, Ray has delivered thousands of live and virtual keynotes around the world that are inspiring and legendary. Wang has spoken at almost every major tech conference. His ground-breaking best selling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray's new best-selling book about Digital Giants and the future of business titled, Everybody Wants to Rule The World was released July 2021 by Harper Collins Leadership. Wang is well quoted and frequently interviewed in media outlets such as the Wall Street Journal, Fox Business News, CNBC, Yahoo Finance, Cheddar, CGTN America, Bloomberg, Tech Crunch, ZDNet, Forbes, and Fortune. He is one of the top technology analysts in the world. ---------------------- Want to work with Fanatics Media, HTTP://www.fanaticsmedia.com 

Jonathan L.S. Byrnes, Senior Lecturer at MIT, is an acknowledged authority on profitability management. On this episode of the Salesman Podcast Jonathan explains how to uncover your most profitable customers. Coming soon. Resources: JLByrnes.com Book: Choose Your Customer: How to Compete Against the Digital Giants and Thrive Transcription: Coming soon.

What does it take to compete against digital giants? The Founder, Chairman, Principal Analyst, and CEO of Constellation Research Inc., Ray Wang, joins this episode to reveal the key takeaways from his latest book, Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants. Ray discusses the current landscape of digital transformation, what the challenges are, and how to follow in the footsteps of today's digital giants.  Press play to hear Ray's thoughts on… The Need for “Digital Artisans” “The last piece is the digital artisans. They blend the right brain left brain pieces that are out there. They understand that hard science is important, but you also have to understand the humanities and your role in playing out what the implications of that change is going to be, not only just on your employees, but also your other stakeholders.” Building the Business Graph “The business graph is like the social graph, the social graph in social networks that tells you, 'hey, this person's connected. This person here, their actions, there's what they're going to do.' The business graph is a stakeholder, a customer employee, a supplier, or a partner. And how do I connect that stakeholder to an action with an object? And what do we learn about those patterns? And that becomes the competitive mode.” Creative Acceleration “Creative acceleration actually happens with a common set of ideas, the density of ideas and the random collisions that occur. That's kind of how this technology innovation has been built. It's just these networks of networks that get passed on.”

We go deep into Ray's philosophies on people's data, how it's marketed in the digital world and what your rights should be for personal data. Understand the power of Data-Driven Digital Networks and how they've driven the most successful companies of our time. Why you need a hard wired home, personal privacy tips & much more.

There's no doubt we're living in a digital, data-driven world and the guest on this episode knows what it takes to survive and thrive in tech. In fact, he wrote the book on it. C-Suite Network Chief Community Officer, Tricia Benn, sits down with Ray Wang, the founder, chairman, and principal analyst of Constellation Research Inc, a Silicon Valley-based firm looking at disruptive businesses and tech trends. Ray's new book, “Everybody wants to Rule the World: Surviving and Thriving in a World of Digital Giants,” guides you through what it takes to help your business thrive among the digital giants. During this conversation, Ray and Tricia go over the four key changes in the digital world and how businesses of all sizes can take advantage of the digital shift. The C-Suite Network recorded this interview during a recent Digital Discussion Leadership Series. If you want to be a part of the conversation, and maybe even ask a question, consider becoming a C-Suite Network Executive Leader. Visit the website below to learn more: https://c-suitenetwork.com/executive-membership Learn more about your ad choices. Visit megaphone.fm/adchoices

Surviving and Thriving in a World of Digital Giants Shep Hyken interviews Ray Wang, Principal Analyst, Founder, and Chairman of Silicon Valley, based Constellation Research, Inc. They discuss Ray's book, Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants, a groundbreaking guide that reveals which companies will thrive and get crushed by the powerful forces now at work.   Top Takeaways: - The biggest insight is that the companies that figured out how to win have actually increased their gap with everybody else. It's like they've left the other companies in the dust.- Do you have a digital business model? Do you understand how you build a business around that? And do you have digital monetization? And then, of course, are you focusing on delivering an excellent customer experience?- Customers are trading loyalty for convenience, status, and value. This is even more important as we advance because brands that don't understand loyalty and community will be dead in the water.- In the middle of the pandemic, we set off this ultimate collection of autonomous data collection and information/insights that actually drive signal intelligence. And that refinement of that information insight is creating competitive modes for organizations that know how to use data. Brands and companies can now predict what you might like, prevent fraud, mitigate risk, or identify a new market that hasn't been touched. - Mass personalization happens in places all around us. So we've gone from transactional systems like CRM to engagement systems that are really like social business to experiences, which is about using technology and AI to craft journeys that deliver mass personalization at scale.- You have to go out and find your turnaround catalysts. Reinvent your board to start thinking long-term, so they can compete, not on the short-term quarter to quarter EBITDA cycle, but long-term in thinking about dominating and building your digital giant. Quote:  “If I don't have any competitors, I'm going to get stagnant.” About:R "Ray" Wang is the Principal Analyst, Founder, and Chairman of Silicon Valley, based Constellation Research, Inc. He is the co-host and co-founder of the widely watched DisrupTV, a weekly enterprise tech and leadership webcast.   Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week Realcomm Live welcomes Ray Wang, CEO of Silicon Valley based Constellation Research and author of the bestsellers on digital transformation, Disrupting Digital Business, and his latest on “digital giants” and the future of business, Everybody Wants to Rule The World. Ray shares his insight on how the business world is changing and how commercial and corporate real estate organizations must transform their businesses through the early adoption of exponential technologies, the importance of data value chains, hiring the right tech talent and creating partnerships with innovative technology start-ups

580: In this interview, Ray Wang shares insights from his book on data-driven digital networks (DDDNs) and why he believes digital transformation alone is not enough for companies to survive. He explains how digita0l transformations need to extend beyond integrating new digital channels and include transformations in the business model, the monetization model, the technology, and the culture. We discuss the shifting ways investors are looking at their fundamentals in companies and how businesses must develop unusual ecosystems and joint ventures in order to compete with these emerging digital giants. When it comes to data, Ray believes third-party data collection isn't sufficient and what is really driving the future is first-party data. He describes the five key elements of building a DDDN, how it is causing industries and the respective total addressable markets to drastically change, and how government regulation should be analyzed through a cost-benefit analysis of its effect on customer value. Finally, Ray provides a framework for how older companies can compete with DDDNs.

580: In this interview, Ray Wang shares insights from his book on data-driven digital networks (DDDNs) and why he believes digital transformation alone is not enough for companies to survive. He explains how digita0l transformations need to extend beyond integrating new digital channels and include transformations in the business model, the monetization model, the technology, and the culture. We discuss the shifting ways investors are looking at their fundamentals in companies and how businesses must develop unusual ecosystems and joint ventures in order to compete with these emerging digital giants. When it comes to data, Ray believes third-party data collection isn't sufficient and what is really driving the future is first-party data. He describes the five key elements of building a DDDN, how it is causing industries and the respective total addressable markets to drastically change, and how government regulation should be analyzed through a cost-benefit analysis of its effect on customer value. Finally, Ray provides a framework for how older companies can compete with DDDNs.

R “Ray” Wang, Founder and Chairman of Constellation Research, discusses his book "Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants." Host: Carol Massar. Producer: Paul Brennan. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

R “Ray” Wang, Founder and Chairman of Constellation Research, discusses his book "Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants." Host: Carol Massar. Producer: Paul Brennan. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

In this episode of Follow Your Different, Ray Wang is back to talk about how to survive and thrive in a world of Digital Giants. Ray Wang is the world's number one Tech Analyst, and the founds of Constellation Research. He has a brand-new book called Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants. We talk about the points he wrote in the book, as well as other recent tech-related events and breakthroughs. This is a fascinating conversation with one of the smartest guys in tech, so you wouldn't want to miss this episode. Tech Breaches and Cybersecurity When asked on the recent tech security breaches, Ray comments how we are vulnerable at the moment. It seems the current tech for protection available to the public is vastly outpaced by these breachers. As to why these tech breaches keep happening, Ray quotes the Willie Sutton Rule: “Because that's where the money is.” He also thinks it is scary that if it is occurring here in the US, then how about other countries that might have less defense mechanisms in place? While you can expect corporations to have systems in place to counter that, it can be harrowing for smaller companies. Ray's advice is that your company should always have a back disaster recovery ready to go. So if your company was unlucky enough to get hit these breachers and ransomware hackers, you can just revert your system using that backup. You might lose a few hours work due to it, but it's better than succumbing to these malicious entities. Ray Wang: Everybody Wants to Rule the World Ray shares that when you think Digital Giants, you think large corporations. While large corporations can be Digital Giants, the reverse is not always true. It's not about the size or the market that the company dominates, it goes a bit deeper than that. With the cost of access to fast internet and tech becoming cheaper by the minute, more people are swarming the net as we speak. One commodity that is often overlooked when moving around the web is your personal information. “First thing is, you have to believe in the fact that your personal data, genomics, and digital exhaust should all be property rights. The reason that's important is because we have laws that talk about how you treat and give consent to property. Land rights, invention, IP and trademarks, right? The good news is property laws exist. And in every state, country, and jurisdiction, you just have to say, “look, your personal data is a property, right?” And if somebody wants to use it, you need their consent. Suddenly, boom, you actually now have a whole economy around data. You've actually put the ownership of data back in the hands of the people that are creating that data.” – Ray White So why is this important? Because for something that should be property, we seem to be giving it away easily in exchange for simple access. These Digital Giants then use that information to further benefit on our behalf, turning you into a product rather than a user. Amazon, the Ultimate Digital Giant Ray elaborates further by comparing Facebook and Google, and how these two Digital Giants operate. What's fascinating is how Google is often perceived as the good guy, while Facebook is the bad one. When in truth, both giants have the same aim, it's just that their delivery varies. While talking about these two giants, Ray brings up the ultimate digital giant, Amazon. Why is it the ultimate digital giant? Unlike Facebook and Google, who are focused on one or two aspects to dominate in, Amazon seems to have its fingers dipped into multiple cookie jars. “Amazon is the ultimate digital giant. I mean, it's got ads. It's got search. It even has subscriptions via memberships and prime. It's got the goods and the services and their own network that's on the back end. So that's really what's going on. We see a rise of these things called Digital Giants that have dominated markets, but they're battling each other out for every digital moneti...

In this episode of Follow Your Different, Ray Wang is back to talk about how to survive and thrive in a world of Digital Giants. Ray Wang is the world's number one Tech Analyst, and the founds of Constellation Research. He has a brand-new book called Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants. We talk about the points he wrote in the book, as well as other recent tech-related events and breakthroughs. This is a fascinating conversation with one of the smartest guys in tech, so you wouldn't want to miss this episode. Tech Breaches and Cybersecurity When asked on the recent tech security breaches, Ray comments how we are vulnerable at the moment. It seems the current tech for protection available to the public is vastly outpaced by these breachers. As to why these tech breaches keep happening, Ray quotes the Willie Sutton Rule: “Because that's where the money is.” He also thinks it is scary that if it is occurring here in the US, then how about other countries that might have less defense mechanisms in place? While you can expect corporations to have systems in place to counter that, it can be harrowing for smaller companies. Ray's advice is that your company should always have a back disaster recovery ready to go. So if your company was unlucky enough to get hit these breachers and ransomware hackers, you can just revert your system using that backup. You might lose a few hours work due to it, but it's better than succumbing to these malicious entities. Ray Wang: Everybody Wants to Rule the World Ray shares that when you think Digital Giants, you think large corporations. While large corporations can be Digital Giants, the reverse is not always true. It's not about the size or the market that the company dominates, it goes a bit deeper than that. With the cost of access to fast internet and tech becoming cheaper by the minute, more people are swarming the net as we speak. One commodity that is often overlooked when moving around the web is your personal information. “First thing is, you have to believe in the fact that your personal data, genomics, and digital exhaust should all be property rights. The reason that's important is because we have laws that talk about how you treat and give consent to property. Land rights, invention, IP and trademarks, right? The good news is property laws exist. And in every state, country, and jurisdiction, you just have to say, “look, your personal data is a property, right?” And if somebody wants to use it, you need their consent. Suddenly, boom, you actually now have a whole economy around data. You've actually put the ownership of data back in the hands of the people that are creating that data.” – Ray White So why is this important? Because for something that should be property, we seem to be giving it away easily in exchange for simple access. These Digital Giants then use that information to further benefit on our behalf, turning you into a product rather than a user. Amazon, the Ultimate Digital Giant Ray elaborates further by comparing Facebook and Google, and how these two Digital Giants operate. What's fascinating is how Google is often perceived as the good guy, while Facebook is the bad one. When in truth, both giants have the same aim, it's just that their delivery varies. While talking about these two giants, Ray brings up the ultimate digital giant, Amazon. Why is it the ultimate digital giant? Unlike Facebook and Google, who are focused on one or two aspects to dominate in, Amazon seems to have its fingers dipped into multiple cookie jars. “Amazon is the ultimate digital giant. I mean, it's got ads. It's got search. It even has subscriptions via memberships and prime. It's got the goods and the services and their own network that's on the back end. So that's really what's going on. We see a rise of these things called Digital Giants that have dominated markets, but they're battling each other out for every digital moneti...

Jonathan Byrnes is a founding partner and chairman of Profit Isle, a highly successful MIT spin-off SaaS software company that helps organizations increase profits by 10 – 30 percent using its profitability analytics and management process. A widely followed thought leader on profitable growth and innovative customer supplier relationships, Byrnes is a frequent speaker and writer who has advised over 100 companies and institutions. He earned a doctorate from Harvard and has been a Senior Lecturer at MIT for 30 years. In addition to his popular HBS column, “The Bottom Line,” he is the author of Islands of Profit in a Sea of Red Ink, an Inc. Best Book for Business Owners.   Questions   Could you start off by telling us a little bit about your journey? Can you share with us maybe one or two things that you may have touched on in your book, what are some things that based on your research and your experience that potential readers could look forward to if they should purchase this book that will help them to be able to navigate best through their customer experience, especially during this time that world is going through a global pandemic? Could you share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? Could you share with us maybe one or two books that have had the biggest impact on you? It could have been a book that you read many years ago, or even a book you read recently, but it really has had a great impact on you. What's one thing that's going on in your life right now that you're really excited about? It could be something that you're working on to develop yourself or your people. Where can listeners find you online? Do you have a quote or a saying that during times of adversity or challenge, you will tend to revert to this chord? It kind of helps to get you back on track or to get you refocused. Do you have one of those?    Highlights   Jonathan's Journey   Jonathan shared that he went to business school and he actually enjoyed academic business quite a lot. He was at Columbia in New York. Instead of taken a typical job on Wall Street or in a consulting company, he decided to get a doctorate. So he got up to Boston, he's from New England. So he was happy to get back to Boston. And he went to Harvard, spent 6 years there and got a doctorate from Harvard Business School. And after that, he developed a consulting business where he helped a number of companies do very, very innovative things, which he found very satisfying.   After he had achieved a degree of success in consulting, he got very re-interested in academics, so he connected with MIT and they asked him to teach a course there and he has been doing that for 31 years now.   In addition, he continued his consulting business, but he shifted it over. When he was doing consulting, he was very unhappy with the way that profitability was measured in companies, the typical way is to sort of pile up all the revenues and pile up all the costs, and see which one is bigger.   And if revenues are bigger than then costs, you have the profit. And if the opposite, you have a loss. The problem is it tells you whether your profitability, whether you're profitable, but not where you're profitable.   And so, he couldn't really take a part a company and understand where it was making money. So he developed back in the 1980s, a new way to do this, he thought and thought about it and it seemed to him that this is a transaction.   So if he goes into a store and he buys 3 pencils, eraser and a ruler, that's three transactions. And if he could understand the profit and loss on each of those and he could characterize each one, then he had sort of a good starting point.   And so, they figured out a way to do a profit and loss statement on each of them with probably over 95% accuracy and then each one could be characterized, he knew the customer, he knew the product, he knew the store and so on. So he could put it into the database and figure out exactly where the company was making money and where it wasn't.   So when he did the first one of these back in around 1987, using very rudimentary computer and database programme, nowhere near what we have now and what he saw was about 10% of the company, this was a very successful company, making 150% of the reported profit. He couldn't believe it. And then he looked at where the losses were and about 20% of the company, the customers and the products were taking away at least half of that. He was really astonished and then the other half of the company was making no money. And he just couldn't believe it.   So he brought it back to his colleagues at MIT and said, “This is unbelievable and he doesn't believe it. But the numbers, he thinks are correct.” And so everybody said, they don't believe it either and they went through the numbers, and they said, but the numbers are right. And since then, he has done that with over a 100 Billion dollars in client revenues and it always shows the same pattern. So with that understanding, I did two things.   Number one, they took that rudimentary software and over the years made it better and better, so that they're now running on the Google Cloud with 10s of Billions of Dollars of client revenues every month under analysis and they always see the same thing.   And number two, he recently wrote a book called Choose Your Customer: How to Compete Against the Digital Giants and Thrive, which will come out next week (May 11. 2021), where he talks to companies about how to focus on where they're making money, and how to integrate in the changes coming up in the environment from competitors like Amazon and others so that they know where they should head, and how to choose the right customers, align their resources and structure and manage the company, so that they can win in this new environment. Because if they go on with what used to be the success factor, which was having a lot of revenues that were a mishmash of everything to everybody, when highly focused competitors like Amazon are coming in, they're going to lose their shirts.   And in fact, that's the reason why so many companies have gone bankrupt, frankly in the past, 3, 4 or 5 years, because they couldn't adapt, they kept trying to be what they used to be 20, 30 years ago in the face of these much more focused competitors.   And he's really here to say that by doing the right thing, even in the presence of Amazon, especially in the presence of Amazon, you can make a fortune but you have to figure out where you want to be and how you're going to get there. And you have to decide what you want to do and what you don't want to do. So that's basically, the long and short and uninteresting story of his life and how he got to where he is.    Tips for Navigating Customer Experience   Me: I'm so happy that you mentioned in your introduction that you wrote a book that's going to be released next week (May 11. 2021), Choose Your Customer: How to Compete Against the Digital Giants and Thrive. So of course, that was one of the things that piqued my interest why I was so intrigued to have you on our show, because as you can tell, we focus on how can we help managers, leaders, business owners in all different types of businesses across the world, navigate through their customer experience. And so I wanted you to share with us maybe one or two things that you may have touched on in your book, I know it's not released yet, but you could probably give us a teaser of what are some things that based on your research and your experience that potential readers could look forward to if they should purchase this book that will help them to be able to navigate best through their customer experience, especially during this time that world is going through a global pandemic?   Jonathan stated that he's going to separate out for the first bit about the pandemic, because that too will pass although he thinks with more difficulty than people think. But over the longer term, a lot of people ask him, “How can I compete with Amazon?”   And his answer is, don't. And if you try to be like Amazon, Amazon will run you over.   However, what's really important, and this is really the most important thing is that you can be like Amazon, you can't compete with Amazon where they are, but you can do what they did.   And what they did is very interesting. In the old days, say in the 1980s or so, you had companies that had a broad range of customers. So the example he would give is that in his hometown of Hartford, Connecticut, they had a big department store called G Fox and everybody went there for everything from shoes, to jackets, to skis, on and on and on. They had everything and they served everybody. The problem is that they focused on the big customers and their expensive products.   So it was easy to recognize and deal with big customers. But they had 1000's of small customers, especially an industrial distributor, for example and they just didn't know how to get to them.   When the internet came along, Amazon, Jeff Bezos, and Jeff Wilkie, who's a former student of theirs (MIT), figured out that using the internet, they could get to customers all over the country. And they could do it actually from one central location in Seattle. And so they started doing this with books and then moved into some other products. And they figured out that they could look at the order patterns of customers and figure out who they are and then serve them the sort of products that they thought they'd like. So when he goes on to Amazon, it says, “Hi, Jonathan, here's what you ordered. And if you like that sort of thing, here are 5 books you might like.” And they're usually right.   So they were able to use the customer information to target the market and to break up this sort of monolithic, homogeneous market that G Fox used to serve. But Amazon only does one thing well, same thing with Google, Apple and all the rest of them. And that is they have arm's length services to small customers in a very smart, information rich, highly automated way.   So they took the customers that nobody wanted back in 20 years ago and they figured out how to make a science out of making them happy. And that's what Amazon did.   And he thinks anybody who tries to do that in competition with Amazon, unless they're Walmart, they're going to have a real problem.   However, that leaves a wide open playing field for other companies to do things that are more specialized and customized, typically somewhat higher service, he'll give you two examples.   Number one, imagine that you're a small shoe store in his hometown of Lexington, Massachusetts, just outside of Boston. They have Michaelson shoes, they would have trouble competing generally, but they became expert at working with marathon athletes, they have a lot of athletes in that area, fitting the shoes and giving them just what they needed and those people will never go to Amazon because they need some special attention. So that's a little local in town corner store that's competing as Amazon did, it figured out three things.   Number one, who are my customers, they chose the customers. Number two, they align their resources, all their information, all their advertising, to go after those customers and not be distracted by everybody else. And number three, they manage actually, at this point, a chain of stores where they're able to go after individual markets, in some markets it's swimmers and others it's runners. And they're experts and doing incredibly well.   A second area is a great big, enormous area in healthcare that's just really developing called Telemedicine. And that is that when you're in your home, you can have sensors on your body and your iPhone can be transmitting information to a doctor saying, What's your pulse? What's your this? What's your that. And it's sensitive to the point where they can actually diagnose schizophrenia from a distance in your home, and they can treat you in your home. So if you have let's say kidney stones, there's a small ultrasonic because this ultrasound unit that you can put in your home and press against your stomach, it'll break up your kidney stones.   And so more and more medicine is being transferred from the hospital to the home. And the other companion thing is called wellness management on something like what weight watchers does, but as an example, he did a session in Florida, this may hit close to home for you in Jamaica. So he did a session in Fort Myers, Florida for hospital CEOs and the head of the Mayo Clinic in Naples, Florida that's down in the south west port gave the companion talk and he said that they're biggest health problem in South Florida is little kids drowning, because everybody has a backyard pool. And number one thing they can do for community health, is to teach the little kids drown proofing, not swimming, but get to the side and get out. And that's more important than all the heart attacks and strokes in South Florida combined in terms of health outcomes.   So moving into that, he has a former student who just became president of a company that makes what are called infusion pumps. So if you need chemotherapy or pain medication, it'll drip the right amount into your body. And they are very software dependent because the amount that you drip is a function of how sick you are and how your body is responding, it's very complicated, but they have units that can be run to the home, and in the home.   And they've grown to about $100 Million Dollars self-funded in about 5 or 6 years. So there are tremendous opportunities if number one, you know your market and it's defensible. And number two, align your resource not to get distracted. And number three, manage the business so that you have what he's called pounds per square inch of market power.   And it really means doing what Amazon did, which is figuring out a good place to be and sticking to your knitting. Think about great companies of our era.   Think about Walmart, think about Federal Express, Southwest Airlines think about JetBlue, they all did the same thing. They figured out who they were and they stuck with it and they just made it better and better and better.   Of course, you have to be a little bit careful because you're aiming in 5 years may not be as lucrative as it once was, there may be product developments and other sorts of things but you can factor that into your decision. So for him, that's the most important key to success. And companies that have tried to be everything to everybody and they can't turn down the $1 in revenues that doesn't fit, they're the ones who are going to have trouble.   App, Website or Tool that Jonathan Absolutely Can't Live Without in Him Business   When asked about an online resource that he cannot live without in his business, Jonathan stated that that's a little hard because they write all their own software. He'd say modestly, go to www.chooseyourcustomer.com and that's their book website and you have an introduction and a sample chapter that explain how to do what he just described. So that's the number one, he thinks beyond that, he reads the New York Times, the Washington Posts and the Boston Globe for sports about eight times a day. That's about it.    Books That Have Had the Greatest Impact on Jonathan   When asked about books that have had the biggest impact, Jonathan stated that that one is easy. Probably the most important one he has read is called Stumbling on Happiness by Daniel Gilbert, he's a Professor of Social Psychology at Harvard.   And when his younger son was at Harvard, he took his course that the students called Happiness 101. And he actually does a study of all the studies of what makes people happy. And that sounds like a crazy thing to do but it's really, really fascinating.   So, he has spoken in front of a variety of groups, and one group he speaks in front of nearly about once every year or two cancer patients, for family reasons. And what he says to them is that in this book, one of the studies that he's really cites is a study that says that if something really bad happens to you, you have a terrible car accident, you lose a relative, just imagine the worst things that you could imagine, you become quadriplegic, then you think the world's coming to an end.   Within three or four months, you're back to your base level of happiness. And that really is powerful, because it sort of says that everybody goes through episodes and they get all down about it as they should. But then, you basically can say one foot in front of the other, and I'm going through the valley of the shadow of death, but I will climb out of it. And I will be as happy as I ever have been.   And he thinks that for him, that's a very, very important and affirming thing to think about. And everybody, especially in this pandemic, has things that are very difficult and consuming and concerning but you will get over it.   The other one that he always goes back to and reread at least once a year, he's done this since he was in graduate school, is a book called The Structure of Scientific Revolutions by Thomas Kuhn, who was an Institute Professor at MIT, it's the Historian of Science and he looked at the scientific method, basically, which says, you do an experiment, you get a result, you do an experiment, you get a result and that's how you develop knowledge.   And when he looked at some really important leaps forward in science, he said, “That's not the way it works at all.”In fact, what happens is what he called a paradigm, which is an explanatory model of how a particular part of science works, whether the sun rotates around the Earth or the Earth rotates around the sun or any scientific area. And there's a way that people think about it and if you come up with evidence that says that that's wrong, you don't throw it out, you ignore the evidence and you keep going as if it never happened. And what counts as good science is stuff that moves that basic idea forward.   And then every once in a while you have so much evidence, people still don't change but somebody will come up with a new theory that explains all the old results and explains all of these so called anomalies and then the paradigm flips but it doesn't happen all at once. People who are older embedded in the paradigm won't change, it's like wondering in the desert for 40 years and sooner or later it changes, and then you get the same progression.   So it's almost like step by step climbing a ladder and what's really important about that is that that's the way the businesses change, that's the way that people think about things.   So if you have a business that's operating in a certain way, as he described before, you have a company that's selling everything to everybody, especially if they've been successful, you can't just show them evidence that they're losing money here and there, they're going to keep trying to do it.   And that's why in a lot of industries, like retail, up to half of all the retailers in the country went bankrupt, because they just couldn't change. And then you have Amazon, a brand new company coming in and eating their lunch. He thinks that those are the two books that meant the most to me.    What Jonathan is Really Excited About Now!   When asked about asked about something that he's really excited about, Jonathan shared that bringing the book out. The difficulty of this book is that it's paradigm changing. In the Kuhn sense, is basically saying, if you try to do business in the old way and that's the way the business is taught in most business schools to this day, in marketing, you want to maximize revenues. Well, wrong.   Half of those revenues are probably unprofitable. You want to maximize profits, but you need a different way to measure it and a different way to go after customers and a different way to satisfy them.   And the challenge is getting the word out through the teaching and the book, they try to change the way the business is done, so that it's much more effective and better. As a professional business educator, with a lot of decades of experience, having business work right is the best way to do it.   And by the way for our country and for society at large, if half of all of businesses losing money, that's an unbelievable waste of resources and we have too many people who are underserved and poor and needy who need those resources. So it's not only a question of making more money, it's really a question of getting more good products to more people who really need it.   Where Can We Find Jonathan Online   Website – www.chooseyourcustomer.com   Quote or Saying that During Times of Adversity Jonathan Uses   When asked about a quote or saying that he tends to revert to, Jonathan shared, “One foot in front of the other.” And sooner or later, you'll go back to your base level of happiness. If you are a happy person, you will get back there, if you're not a happy person, then you need to work on your happiness. One foot in front of the other until you get there.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners   Links   Choose Your Customer: How to Compete Against the Digital Giants and Thrive by Jonathan Byrnes Stumbling on Happiness by Daniel Gilbert The Structure of Scientific Revolutions by Thomas Kuhn   The ABC's of a Fantastic Customer Experience   Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.”   The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Conversaciones de CRM: Digital Giants con R "Ray" Wang #conversacionesdecrm #cx #cx2advisory R "Ray" Wang: Founder, Chairman, & Principal Analyst of Constellation Research, Co-Host of DisrupTV, Best-Selling Author, Keynote Speaker and Commentator on Disruptive Tech Ray es amigo y colega en el mundo de analistas independientes. He tenido muy buenas charlas con él y he participado en sus eventos. Él es un gran referente en todo sobre transformación digital. En este episodio de #conversacionesdecrm tuve la oportunidad de hacerle varias preguntas durante su City Tour sobre su nuevo libro titulado: Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants. Hablamos de: - Que son los digital giants - digital data driven networks. - La transformación digital no es suficiente. - Los nuevos modelos de negocio. - Programas de Lealtad y Criptomonedas. - Domino's Pizza - ayer y hoy. - AI. #podcastdecrm Su Twitter: https://twitter.com/rwang0

Jonathan Byrnes from MIT discusses his book "Choose Your Customer" and how to compete against digital giants like Google and Amazon. Jonathan earned a doctorate from Harvard and has taught at MIT for over 30 years. Some of today's biggest names in tech and business have been among his students. He is a frequent contributor to Harvard Business Review and the author of "Islands of Profit in a Sea of Red Ink", named by Inc. as a Best Book for Business Owners. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Profitability, pricing and supply chain strategy consultant Jonathan Byrnes discusses the core concepts from his latest book on how distributors can target profitable customer segments and create differentiated services and experiences that can't be replicated by the tech giants. He outlines a roadmap and most important steps to take now to reclaim control of your markets.

My guest today is Jonathan Byrnes, the founding partner and chairman of Profit Isle, a highly successful MIT spin-off SaaS software company that helps organizations increase profits by 10–30 percent using its profitability analytics and management process. He has been a Senior Lecturer at MIT for 30 years. The topic is his book Choose Your Customer: How to Compete Against the Digital Giants and Thrive. In this episode of Trend Following Radio we discuss: Choosing Your Customers Amazon Healthcare Medicine at Home Working with Telecommunications and Airlines Positioning Your Company Amazon and Retail Industries The Secret to Always Winning Jump in! --- I'm MICHAEL COVEL, the host of TREND FOLLOWING RADIO, and I'm proud to have delivered 10+ million podcast listens since 2012. Investments, economics, psychology, politics, decision-making, human behavior, entrepreneurship and trend following are all passionately explored and debated on my show. To start? I'd like to give you a great piece of advice you can use in your life and trading journey… cut your losses! You will find much more about that philosophy here: https://www.trendfollowing.com/trend/ You can watch a free video here: https://www.trendfollowing.com/video/ Can't get enough of this episode? You can choose from my thousand plus episodes here: https://www.trendfollowing.com/podcast My social media platforms: Twitter: @covel Facebook: @trendfollowing LinkedIn: @covel Instagram: @mikecovel Hope you enjoy my never-ending podcast conversation!

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MIT’s Jonathan Byrnes teaches how to choose your customer and how to compete against the digital giants and Thrive.

Every year, managers at companies large and small are finding it harder to compete with the likes of Google and Amazon, who are muscling into their businesses, stealing their customers, and cornering every conceivable market and service. Jonathan Byrnes, MIT-based expert on profits, pricing, and strategy, is a co-author of CHOOSE YOUR CUSTOMER: How to Compete Against the Digital Giants and Thrive (McGraw-Hill, May 11, 2021). The book illustrates how companies can survive—and win. CHOOSE YOUR CUSTOMER is a powerful and timely guide for managers to level the playing field against their biggest competitors by choosing and providing value to the right customers by: Identifying and focusing on the customers who are the most profitable. Providing services and experiences that can’t be replicated by the tech giants, no matter how much data they have, or how much automation they use. Supporting your chosen customers’ diverse and rapidly evolving needs to accelerate profitability and growth. These customer-driven strategies enable leaders to build a uniquely targeted business that the digital giants just can’t match. From unbeatable customer service to superior pricing and product selection, CHOOSE YOUR CUSTOMER provides detailed and actionable advice on how to compete successfully with the aggressive giants and how to increase profits as a result. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Senior Lecturer at MIT, author, entrepreneur Show notes: https://www.leanblog.org/412 My guest for Episode #412 of the Lean Blog Interviews podcast is Dr. Jonathan Byrnes, the co-author of the new book Choose Your Customer: How to Compete Against the Digital Giants and Thrive. He is is a Senior Lecturer at MIT, where he has taught about supply chain management and other topics at the graduate level and in executive programs for over 30 years.  He is Chairman and Founder of Profit Isle, an innovative profit analytics and profit acceleration SaaS software company — AND is President of Jonathan Byrnes & Co., a focused consulting company that he founded in 1976. Dr. Byrnes earned a DBA from Harvard University in 1980, and an MBA from Columbia University in 1974.  Topics, questions, and links related to today's episode include: Article: “How to Manage your Supply Chain Shock Waves“ May 2020 — what did you predict in that article and how did it play out? The bullwhip effect The MIT “Beer Game” or “Root Beer Game“ What can you do when there is variance in supply and variance in demand? Lean as a system, including level loading and local suppliers, not just low inventory Lean as “cycle time compression” that makes lower inventory possible Today's glut of hand sanitizer NY Times: Widespread Commodity Shortages Raise Inflation Fears WSJ: Auto Makers Retreat From 50 Years of ‘Just in Time' Manufacturing Mark's blog post about that The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network. 

Senior Lecturer at MIT This is some bonus audio related to an episode of "My Favorite Mistake" that Prof. Byrnes and I recorded last week. I'm going to release his full episode in mid-May where we talk about his "favorite mistake" and his new book (released 5/11) on CHOOSE YOUR CUSTOMER: How to Compete Against the Digital Giants and Thrive. I had the chance to ask him about lessons and advice related to the Covid vaccination supply chain and roll out. It's very timely in a fast-changing vaccination landscape, so I wanted to share this now. You can read more here in an article he wrote: https://www.mdm.com/blog/strategy/how-to-structure-the-covid-19-vaccine-supply-chain/ --- Support this podcast: https://anchor.fm/favorite-mistake/support

The marketplace is being disrupted by firms that were built on digital platforms. Their agility, foundation of data, analytics and modern technology position these firms advantageously in a world that wants personalization, speed and simplicity of engagement. Which companies will thrive and which will get crushed by the powerful forces in the global business landscape now at work? How can legacy organizations compete with digital giants like Google, Facebook, Amazon and Apple? Our guest is R “Ray” Wang, Principal Analyst, Founder, and Chairman of Constellation Research, Inc., author of the best-selling book, 'Disrupting Digital Business' and his upcoming book, 'Everybody Wants to Rule The World'.   This Episode of Banking Transformed is Sponsored by Microsoft: See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working. More at Microsoft.com/financialservices

How Midsize Companies Can Compete with Digital Giants

Standard Oil was charged as being a monopoly. Amazon, Google and Apple are each worth more than Standard Oil, yet their dominance remains unchecked. What does this mean for the future?

สำหรับใน EP 15 นี้จะมาย้อยเล่าเรื่องราวต่อเนื่องจาก EP14 ของยักษ์ใหญ่อย่าง Tencent 腾讯 (HKG: 0700) EP นี้จะมาชำแหละการพัฒนาธุรกิจที่สำคัญอาทิ เกมส์ออนไลน์ ธุรกิจสื่อดิจิตอล และธุรกิจอื่น ๆ อีกมากมายในช่วงเวลาปี 2009-2015 Tencent ลงทุนซื้อหุ้นในธุรกิจเกมที่ใดบ้าง นอกจากธุรกิจ IM, Games ยังมีธุรกิจอื่น ๆอีกมากมายภายใต้สังกัดของ Tencent Tencent กับ Wealth/理财通 (LiCaiTong) แพลตฟอร์มบริหารความมั่งและการก่อตั้งธนาคารดิจิตอลแห่งแรกของประเทศจีน แล้วธุรกิจใดของ Tencent ที่เคยทำแล้วไม่ประสบผลสำเร็จ จนต้องขายทิ้งไป ใครว่ายักษ์ใหญ่จะไม่เคยแพ้ ไม่เคยล้มเหลว ทั้งหมดติดตามได้ใน EP 15

สำหรับใน EP 14 นี้จะมาย้อยเล่าเรื่องราวของยักษ์ใหญ่อย่าง Tencent 腾讯 (HKG: 0700) ในช่วงเวลาปี 2009-2015 ในยุคนี้มีการถือกำเนิดของตัวละครสำคัญในวงการ Digital ของจีน อย่าง Weixin (微信เวย ซิ่น) หรือ WeChat ที่กลายเป็น Super App สำคัญของคนจีน EP นี้ จะมาชำแหละการกำเนิดและวิวัฒนาการการกำเนิดของ 微信 WeChat ในยุคนี้อย่างละเอียด จุดเปลี่ยนที่สำคัญที่ทำให้ 微信WeChat  กลายมาเป็นปัจจัยที่ 5 ในการดำรงชีวิตของคนจีน จุดปฏิวัติวงการของ WeChat สิ่งนั้นเป็นอะไร ผลิตภัณฑ์ชูธงด้าน social network ของ Tencent ที่เกิดมาในยุคก่อนหน้าอย่างQQ, QQ 空间 (Q Zone) จะตายไปในยุคนี้หรือไม่ ทั้งหมดติดตามได้ใน EP ที่ 14  

EP13: China Internet Landscape and Digital Giants Part 8 ในยุค 2009-2015 จะมาเล่าเรื่องการต่อสู้ เติบโต และการฟาดฟันในการขยายธุรกิจต่อจากยุคที่แล้วของบริษัท: SNS: Sohu, Netease, Sina BATJ: Baidu, Alibaba, Tencent, JD.com Dianping, Qihoo 360, Youku&Tudou นอกจากนี้ยังได้พบกับตัวละครใหม่ที่จะมาสะท้านวงการอินเตอร์เน็ตจีนอีกมากมาย อาทิเช่น Bilibili, 2009 Meituan, 2010 iQiyi, 2010 Kuaishou, 2011 Bytedance, 2012 Didi Chuxing, 2012 Xiaohongshu, 2013 Pinduoduo, 2015 สำหรับใน EP 13 นี้ จะเล่าเรื่องราวของ Sina Corp (新浪) ในยุคนี้เป็นช่วงเวลาที่ Weibo 微博 เวยโป๋ถือกำเนิด ซึ่งถือว่าเป็นเครื่องมือ Social Media ที่สำคัญในประเทศจีน และในยุคนี้ก็มีเหตุการณ์สำคัญอย่าง Alibaba เข้าถือหุ้นใน Sina Weiboอีกด้วย เรื่องราวของ Weibo ในยุคนี้จะเป็นอย่างไรติดตามได้ใน EP 13

EP12: China Internet Landscape and Digital Giants Part 7 ในยุคที่ 3 ช่วงระหว่างปี 2009-2015 เป็นช่วงต่อสู้ เติบโต และฟาดฟันในการขยายธุรกิจต่อจากยุคที่แล้วของบริษัทที่สำคัญในโลกอินเตอร์เน็ตของจีน อาทิ: SNS: Sohu, Netease, Sina BATJ: Baidu, Alibaba, Tencent, JD.com Dianping, Qihoo 360, Youku&Tudou นอกจากนี้ยุคนี้ ยังได้พบกับตัวละครที่เกิดใหม่และจะมาสะท้านวงการอินเตอร์เน็ตจีนอีกมากมาย อาทิเช่น Bilibili (NASDAQ:BILI), 2009 Meituan (HKG:3690), 2010 iQiyi (NASDAQ:IQ), 2010 Kuaishou, 2011 Bytedance, 2012 Didi Chuxing, 2012 Xiaohongshu, 2013 Pinduoduo (NASDAQ: PDD), 2015 สำหรับใน EP 12 นี้ จะเล่าเรื่องราวของ Netease 网易 ในยุค 2009-2015  ที่มีการขยายธุรกิจไป เหนือจาก Web Portal, Online games, online education อาทิ Cloud music, online wealth platform, รวมถึงการออกผลิตภัณฑ์ที่ชื่อว่า Kaola 考拉 เพื่อมาลงแข่งในตลาด Cross-border eCommerce ในจีน ติดตามเรื่องราวทั้งหมดได้ใน EP 12 

EP11: 2009-2015 THE RISE OF CHINA INTERNET EMPIRE  ยุคช่วงเวลาของมังกรในโลกอินเตอร์เน็ตผงาด   ในยุค 2009-2015 จะมาเล่าเรื่องการต่อสู้ เติบโต และการฟาดฟันในการขยายธุรกิจต่อจากยุคที่แล้วของบริษัท: SNS: Sohu, Netease, Sina BATJ: Baidu, Alibaba, Tencent, JD.com Dianping, Qihoo 360, Youku&Tudou   นอกจากนี้ยังได้พบกับตัวละครใหม่ที่จะมาสะท้านวงการอินเตอร์เน็ตจีนอีกมากมาย อาทิเช่น Bilibili, 2009 Meituan, 2010 iQiyi, 2010 Kuaishou, 2011 Bytedance, 2012 Xiaohongshu, 2013 Pinduoduo, 2015 สำหรับใน EP 11 นี้ จะมาเล่าต่อกับเรื่องราวของ Sohu搜狐 (NASDAQ: SOHU) ในยุค 2009-2015  ที่มีเหตุการณ์สำคัญๆ เกิดขึ้นอาทิ การแยกดำเนินงานและก่อตั้งบริษัทลูกในธุรกิจ online games ที่ชื่อว่าChangyou 畅游 (NASDAQ:CYOU) และ ธุรกิจ search engine ที่ชื่อว่า Sogou搜狗 (NYSE:SOGO) และการเข้าถือหุ้นของ Tencent ใน Sogou  

EP10: 2001-2008  ช่วงยุคของอาณาจักรทางอินเตอร์เน็ตในประเทศจีนเริ่มแผ่ขยาย (ภาคต่อจาก EP8และ EP9) นอกเหนือจากการสร้างและแผ่ขยายอาณาจักรอย่างดุเดือดของ SNS และ BAT ที่ได้เล่ากันไปแล้ว ยุคนี้เราจะได้พบกับการกำเนิดก่อตั้งของบริษัททางอินเตอร์เน็ตอื่น ๆที่สำคัญ ได้แก่ Dianping    (ยุคก่อนที่จะมีการรวมตัวกับ Meituan) JD.com      (NASDAQ: JD) Qihoo 360  (SHA: 601360) Tudou        (ก่อนที่จะถูกรวมตัวกับ Youku) Youku        (NYSE:YOKU) EP นี้ได้ สรุป Highlight ของ Internet Landscape และ Key Takeaways ที่เรียนรู้ ได้จากยุคนี้ รายละเอียดทั้งหมด ติดตามได้ใน EP10

2001-2008  ช่วงยุคของอาณาจักรทางอินเตอร์เน็ตในประเทศจีนเริ่มแผ่ขยาย (ภาคต่อจาก EP8) เล่าต่อกับช่วงเวลาที่เริ่มแผ่ขยายอาณาจักรของ 3 ก๊กแห่งวงการอินเตอร์เน็ต หรือ The Three Kingdoms: BATกำลังขยายกิจการในธุรกิจหลัก (Core business) Baidu 百度 (NASDAQ: BIDU) ผู้บุกเบิกและผู้นำด้านSearch Engine ในจีน Alibaba 阿里巴巴 (NYSE: BABA/ SEHK:9988) ผู้บุกเบิกและผู้นำ eCommerce ของจีน Tencent 腾讯 (SEHK: 700) ยุคของการเป็นผู้บุกเบิกด้านInstant messaging (IM) และผู้ครองส่วนแบ่งการตลาดใหญ่ในจีน มาฟังเรื่องราวการสร้างและขยายธุรกิจแบบเต็ม ๆ ของ Alibaba และ Tencent ในช่วงเวลาปี 2001-2008 ใน EP9 ค่ะ  

2001-2008 ช่วงยุคของอาณาจักรทางอินเตอร์เน็ตในประเทศจีนเริ่มแผ่ขยาย การกำเนิดและการนำไปใช้งานของอินเตอร์เน็ตจากยุคที่แล้วเริ่มทำให้ผู้คนในประเทศเปิดหูเปิดตามากยิ่งขึ้น ผู้คนสามารถเข้าถึงความรู้ ข้อมูลข่าวสาร สินค้าและบริการ อีกทั้งเป็นยุคที่สร้างโอกาสแห่งผู้ประกอบการ (entrepreneurs) หลายต่อหลายคนที่ต้องการสร้างสิ่งที่ยิ่งใหญ่ต่อมา ภาคนี้จะเล่าต่อถึง กลุ่ม Web Portal ขนาดใหญ่ที่กำเนิดจากยุคก่อนหน้าและถือเป็นยุคที่ยิ่งใหญ่ของกลุ่มอำนาจเก่าอย่าง SNS คือ • Sohu (NASDAQ: SOHU) • Netease (NASDAQ:NTES) • Sina (NASDAQ: SINA) ก่อนที่จะค่อยๆแพ้ไปให้กับ 3 ก๊กแห่งวงการอินเตอร์เน็ต หรือ The Three Kingdoms อย่าง BAT • Baidu (NASDAQ: BIDU) • Alibaba (NYSE: BABA/ SEHK:9988) • Tencent (SEHK: 700) นอกเหนือจากการสร้างอาณาจักรอย่างดุเดือดของ BAT ยุคนี้เราจะได้พบกับการกำเนิดของบริษัททางอินเตอร์เน็ตที่เกิดในยุคนี้ ได้แก่ • Dianping (ยุคก่อนที่จะมีการรวมตัวกับ Meituan) • JD.com (NASDAQ: JD) • Qihoo 360 (SHA: 601360) • Tudou (ก่อนที่จะถูกรวมตัวกับ Youku) • Youku (NYSE:YOKU) รายละเอียดติดตามได้ใน EP8 ค่ะ  

จากประเทศที่ล้าหลังสู่การก้าวขึ้นเป็นผู้นำด้านเทคโนโลยีของโลก อะไรที่ทำให้จีนพัฒนาได้อย่างรวดเร็ว และอะไรเป็นปัจจัยที่ทำให้จีนกลายเป็น Silicon Valley ของเอเชีย  ก้าวต่อไปของจีนเป็นเรื่องที่ต้องจับตามองอย่างมาก ใน EP นี้จะมาเล่าต่อถึงประวัติ Internet ของประเทศจีนโดย แบ่งยุค Internet ของจีน ออกเป็น 4 ยุคหลักดังนี้ 1. ช่วงปี 1995-2000 ยุคก่อร่างสร้างฐาน 2. ช่วงปี 2001-2008 ยุคอาณาจักรทางอินเตอร์เน็ตจีนเริ่มแผ่ขยาย 3. ช่วงปี 2009-2015 ยุครุ่งเรืองของอาณาจักรยักษ์ใหญ่ทางอินเตอร์เน็ต 4. ช่วงปี2016- ปัจจุบัน ยุค Big Data, AI หรือยุคโฉมหน้าใหม่ของวงการอินเตอร์เน็ตและเทคโนโลยีของจีน ในEP นี้จะมาพูดถึงยุคที่1 คือ ช่วงปี 1995-2000 หรือยุคเริ่มบุกเบิกหรือยุคก่อกำเนิดของบริษัทสำคัญในวงการอินเตอร์เน็ตของประเทศจีนอย่าง 1. Sohu (NASDAQ: SOHU) 2. Netease (NASDAQ:NTES) 3. Sina (NASDAQ: SINA) 4. Tencent (SEHK: 0700) 5. Alibaba (NYSE: BABA/ SEHK:9988) 6. Baidu (NASDAQ: BIDU) รายละเอียดติดตามได้ใน EP7 ค่ะ

Internet เป็นนวัตกรรมครั้งสำคัญของโลก เปลี่ยนวิถีชีวิตคน,ประเทศและโลกของเราอย่างมาก ประเทศจีนเองถือว่าสามารถเปลี่ยนโฉมหน้าตาของประเทศด้วยอานิสงส์ของนวัตกรรมอินเตอร์เน็ตนี้เช่นเดียวกัน EP นี้จะมาเริ่มเล่าประวัติตั้งแต่ช่วงยุคแรกๆที่เริ่มมี Internet และลักษณะเฉพาะพิเศษของการใช้งาน Internet ในประเทศจีน เพื่อที่การปูพื้นฐานความเข้าใจในรากฐานของเนื้อหาต่อๆไปที่เกี่ยวข้องกับประเทศจีน โดยเฉพาะทางด้านเทคโนโลยีดิจิตอล จีนเริ่มมี Internet ใช้ครั้งแรกเมื่อไร อีเมลล์ฉบับแรกของจีนที่ส่งออกไปต่างประเทศมีเนื้อหาว่าอย่างไร ลักษณะเฉพาะพิเศษของการใช้งาน Internet ในประเทศจีนคืออะไร โครงการสร้างระบบการควบคุมและสอดส่องการใช้งานInternetในประเทศจีน มีชื่อเรียกว่าอย่างไร ทั้งหมดติดตามได้ใน EP นี้ค่ะ

The internet has changed. When it started, it explicitly had the values of libertarianism and free thinking. It was dedicated to the free flow of information.Then something happened. The internet is now a place of surveillance, of thought police, of censorship, and of conformity.How and why did this change occur?I am pleased to have today my friend, Michael Rectenwald, author of the new book the Google Archipelago: The Digital Gulag and the Simulation of FreedomWe discuss:- Michael's "expulsion" from his Professorship at NYU and "excommunication" from he left communist group that he was a part of because of his criticism of political correctness- His journey to the "right" on the political spectrum - How Google is behaving like the Soviet Gulags, not only imprisoning people, but attempting to erase them from history- How the Digital Giants are trying to create a Fake Reality, not just Fake News, like a Matrix in real life- the emergence of Corporate Socialism- How Alexandra Ocasio Cortez and Bernie Sanders cannot be threats to the existing system, because they are being celebrated in that system- State / Corporate Socialism vs. Libertarian Socialism- Leftist Authoritarianism- algorithmic "unfairness" "machine learning fairness"- Google attempting to creating a simulated reality- how we are living through the creation of a Matrix by Google and other Big Digital- The way sites are suppressed in search results- Tay AI- how our personal data is more valuable than oil - Big Digital Companies are now richer than oil companies- how the internet changed from liberty to authoritarianism, similar to the Soviet Union's- censorship of the dissident left- arbitrariness of the dominant - hypocrisy of the "liberal" left, or "liberal" progressives- the similarity of crony capitalism and state socialism- the similarity of individualist free market capitalist vision and the libertarian socialist vision- people with penises are running feminism- how the classic postmodern ideas of the Panopticon, Simulacra and Simulations, Governmentality can be used as a criticism of today's Digital Corporatism- the need to unite the dissident right and dissident left- dissidents like Tulsi Gabbard, Andrew Yang- the necessity to produce Truth-based narratives to fight Digital Simulated Reality- the importance of the imperfect individual- how he is surviving the Digital Corporate leftist persecution