Podcast appearances and mentions of doug noll

What if the most powerful leadership skill in the world could be taught in a maximum security prison? In this episode, Doug Noll, lawyer turned peacemaker, mediator, and author of the upcoming Empathy Leadership, shares how walking away from a $10 million law career led him to one of the most profound discoveries in human communication. For 10 years he trained over 3,000 incarcerated men and women in maximum security prisons to prevent gang riots using a skill that can be learned in minutes and practiced in seconds. That skill is two words: You feel. The story that changed everything wasn't in a boardroom. It was a woman on a hospital bed in the world's largest women's prison, writing letters to a son who hadn't spoken to her in 18 years. What happened next is something Doug will never forget.   [00:05:00] What He Does and Who He Serves Lawyer turned peacemaker with a master's degree in conflict studies Left the practice of law in 2000 after 22 years as a trial lawyer Teaches nervous system leadership to executives, founders, and C-level leaders [00:06:00] The Three Questions Every Brain Asks Every brain in every meeting asks three questions every microsecond Am I safe? Can I trust you? Do I matter to you? If leaders don't get solid yeses, they've already lost the room A leader's first job is to regulate their own nervous system [00:07:30] How a Lawyer Became a Peacemaker Took up martial arts in his mid-30s and earned a second-degree black belt His teacher sent him to learn Tai Chi; it taught him soft is strong and vulnerable is powerful In a courtroom in the late 90s the thought hit him: what am I doing in here? [00:09:00] The River Trip That Changed Everything Spent 10 days alone on a raft on the Salmon River in Idaho thinking Could only count five people in 22 years of law who came out better than they went in Heard a radio announcement for a peacemaking master's degree and enrolled at 48 Gave one week's notice, left $10 million on the table, and walked away [00:11:00] What Inspires Him Wants to teach as many people as possible to stop fights before they spiral The skill: say "you feel" and name what the other person is experiencing When you name someone's emotions, their amygdala calms and they can think again [00:13:30] Client Impact Trained senior analysts at the Congressional Budget Office to de-escalate members of Congress Mediated a three-day dispute at a billion-dollar company where stakeholders could barely be in the same room Hardened business people regularly break into tears from the release of tension they've been carrying [00:15:00] The Relationship That Changed Everything: Laurel Klaffer and Sarah In 2009 a woman serving life without parole wrote letters from a hospital bed One letter landed with Doug's colleague Laurel Klaffer; she called Doug and read it to him Eight months later they were standing in front of 15 women in California's largest women's prison [00:16:30] Sarah's Letter: The Moment That Defined the Mission Sarah had been in prison 18 years for a fatal DUI that killed a family of four She gave up her three-year-old son when she entered prison; he never visited or wrote back Using what she learned, she wrote naming how he must feel For the first time in 18 years he wrote back: Mom, I love you; I'm bringing my girlfriend to visit [00:18:00] Prison of Peace: A Program That Went Global Sarah's story confirmed the work was about restoring humanity, not just peacemaking The program expanded to Corcoran State Prison, one of California's two supermaxes Prison of Peace is now operating in prisons across the world [00:22:00] Mike's Story: A Father Reconnected from Behind Bars Mike, a gang member at Corcoran, had a daughter who ran from him during visits He started naming her emotions on their weekly calls; within weeks she was a changed girl She began requesting her own weekly call just to be listened to On the next visit she ran and jumped into his arms; the guards looked the other way [00:27:30] Final Word: Two Words That Change Everything Conflict is inevitable; the painful emotions around it are not Every fight is a cry: please listen to me Say "you feel" and the argument dissolves; the problem can finally be solved   KEY QUOTES "Every fight, every argument is nothing more than a cry: please listen to me." - Doug Noll "When you name what someone feels, you choose humanity over ideology. You choose connection over being right." - Doug Noll "If the most violent men I've ever worked with could learn how to listen people into existence, imagine what it could do for everybody listening to this show." - Doug Noll CONNECT WITH DOUG NOLL Website: https://www.dougnoll.com Substack: https://www.dougnoll.substack.com LinkedIn: https://www.linkedin.com/in/dougnoll   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify | iHeart Radio | Stitcher  

In today's episode, we're thrilled to welcome Doug Knoll—lawyer turned mediator, peacemaker, and author of the upcoming book Empathy Leadership. Doug takes us on a fascinating journey from his early career as a trial lawyer to his transformative work inside maximum security prisons, where he's taught hardened ex-gang members how to de-escalate conflict in seconds. Doug reveals the neuroscience behind "affect labeling," a powerful technique that calms even the most heated disputes by simply naming emotions. He shares compelling stories—from mediating high-stakes corporate battles to life-changing moments inside prison walls—and explains how this skill can be life-changing, whether in boardrooms, families, or everyday interactions.

When stress runs high and teams start operating on edge, the instinct for many leaders is to push harder, communicate more forcefully, or demand better behavior. But that approach makes things worse.Find the full show notes at: https://workmatters.com/De-Escalate-to-Lead---The-Neuroscience-of-Emotional-Control-with-Doug-Noll 

Imagine walking into a tense meeting where emotions are running high and instead of trying to find the perfect words, you say just two simple ones that instantly shift the entire dynamic. It sounds almost too simple to work, but for Doug Noll, it's a proven method grounded in neuroscience and tested in some of the most extreme environments imaginable.   After 22 years as a trial lawyer, Doug Noll walked away from the courtroom to become a peacemaker, taking his work into maximum-security prisons, where he trained individuals serving life sentences for murder to become mediators and peacekeepers. Today, he brings those same battle-tested skills into boardrooms and leadership teams, helping organizations navigate conflict, rebuild trust, and transform how people communicate at work.    On this episode of The Workplace Communication Podcast, we're talking with Doug Noll, about the power of naming emotions and why most workplace communication advice misses the mark. Join us as we learn how to recognize what's really happening beneath the surface in high-stakes conversations, how to answer the brain's three subconscious questions, and how to shift from trying to control conversations to creating emotional safety that accelerates trust, collaboration, and results.    Leadership tips you won't want to miss: 

Why do tantrums, emotional outbursts, and teenage shutdowns happen—and what can parents do differently?In this episode of the Where Parents Talk podcast, host Lianne Castelino speaks with award-winning mediator, peacemaker, and bestselling author Doug Noll about the groundbreaking science behind emotional validation and why traditional parenting approaches often miss the mark.Drawing on decades of experience in conflict resolution, neuroscience, and emotional intelligence training, Noll explains how simply naming a child's emotions can help calm emotional meltdowns, strengthen parent-child relationships, and support healthy brain development.Key takeaways:• Why logic doesn't work when children are emotionally overwhelmed• The neuroscience behind naming emotions and emotional regulation• How to respond effectively to toddler tantrums• Strategies for connecting with withdrawn tweens and teens• The impact of emotional validation on developing brains• How emotional intelligence strengthens resilience and communicationWhether you're parenting a toddler, tween, teen, or young adult, this episode offers practical tools rooted in science to help you foster connection, reduce conflict, and raise emotionally healthy children.Companies mentioned in this episode:Pepperdine School of LawCaltechUCLAPrison of PeaceThis podcast is for parents, guardians, teachers and caregivers to learn proven strategies and trusted tips on raising kids, teens and young adults based on science, evidenced and lived experience.You'll learn the latest on topics like managing bullying, consent, fostering healthy relationships, and the interconnectedness of mental, emotional and physical health.Links referenced in this episode:• • whereparentstalk.com

In this powerful episode of Reading With Your Kids, Jed welcomes Doug Noll, lawyer-turned-peacemaker and author of Deescalate: How to Calm an Angry Person in 90 Seconds or Less. Doug explains how neuroscience shows we are driven far more by emotion than by rational thought—and how our culture's habit of shaming or ignoring emotions actually damages kids' brains and relationships. He shares how simple emotional validation ("You're really angry…you really wanted that candy bar…you feel unloved") can quickly calm a child's nervous system, reduce tantrums, and build lifelong emotional strength. Doug describes practical tools for parents and teachers, including "listening children into existence," using emotion labels instead of punishment in heated moments, and creating listening circles in classrooms to cut down on disruptions and discipline referrals. He also talks about teaching these same skills to incarcerated people and the remarkable results they've seen in reducing violence and recidivism. Later in the episode, Jed is joined by Mireya Saldua, who shares her joyful bilingual picture book "Fun Day with Misa." Inspired by her energetic grandpuppy, Misa, Mireya created a story that celebrates the special bond between grandparents and children, especially in Hispanic families. The book appears in both English and Spanish on each page, with fun seek-and-find elements like Misa's blue bone and her name written in Japanese characters. Mireya talks about expanding Come Along with Misa into a series, centering kindness, inclusion, and diverse characters—plus activity sheets, birthday cards, and music to keep families reading, playing, and learning together.

Doug Noll @DouglasNollPeacemaker reveals why explaining, fixing, or trying to be rational during conflict often makes things worse, and the simple skill that helps people calm down so real problem solving can begin.If you've ever watched a conversation spiral out of control despite your best efforts to stay logical, this episode will change how you think about conflict. Doug Noll, lawyer turned peacemaker and co-founder of the Prison of Peace Project, explains why traditional communication breaks down under pressure and how emotional precision can de-escalate even the most difficult situations.In This Episode, You'll Discover:• The one technique that works when emotions run high: identify and name what the other person is feeling so their nervous system can settle, and productive dialogue can begin.• Why Doug had to spend years unlearning aggressive trial lawyer habits that were effective in court but ineffective in conflict resolution.• The remarkable story behind the Prison of Peace Project and how Doug and Laurel Koffer trained maximum security inmates to become peacemakers who helped reduce violence inside prisons.• The power of ripple effect thinking and why true peacemakers focus on creating impact that reaches hundreds, thousands, or even millions of people over time.• Why conflict itself is not the problem. The real issue is how conflict is handled. When approached constructively, conflict can strengthen relationships and organizations.• What Doug learned about the limitations of litigation and why alternative dispute resolution often produces better outcomes.• Real-world proof that empathy and peacemaking skills work, even in some of the most challenging environments imaginable.• A preview of Doug's upcoming book, Empathy Leadership, which explores how executives and leaders can use these skills in organizations, boardrooms, and teams.If improving communication, reducing conflict, and becoming a more effective leader matter to you, this conversation is packed with practical insights from someone who has spent decades helping people navigate high-stakes disputes.About Doug NollDoug Noll is a lawyer turned peacemaker who specializes in helping leaders resolve conflicts where trust, relationships, and outcomes are on the line. After 22 years as a trial lawyer, he shifted his focus from winning arguments to ending them. He has mediated more than 1,500 disputes, teaches at Pepperdine University's Straus Institute, and co-founded the Prison of Peace Project. His book De-Escalate has sold more than 40,000 copies worldwide, and his upcoming book Empathy Leadership explores how leaders can defuse conflict while maintaining authority and strengthening relationships.Chapters00:00 – Introduction: Meet Doug Noll, Lawyer Turned Peacemaker16:07 – Unlearning Trial Lawyer Mode: The 3 to 4 Year Transformation22:44 – The Morality Question: Serving People vs. Serving the System26:21 – Prison of Peace Project: Training Murderers as Peacemakers26:28 – Ripple Effect Thinking: The Peacemaker vs. Lawyer Mindset46:24 – What Doug Learned: The Gap Between Reality and Perception46:59 – Key Takeaway: Conflict Isn't Bad When Handled ConstructivelyConnect with Doug Noll:LinkedIn: https://www.linkedin.com/in/dougnoll/X: https://x.com/dougnollFacebook: https://www.facebook.com/DouglasNoll/YouTube: https://www.youtube.com/@DouglasNollPeacemakerTikTok: https://www.tiktok.com/@douglasenollSubstack: https://substack.com/@dougnollPodcast: https://podcasts.apple.com/us/podcast/listening-with-leaders/id1671025693

In today's episode, we sit down with Doug Knoll, a seasoned author and conflict resolution expert who shares his journey from trial lawyer to prolific writer of five books, including his upcoming release, "Empathy Leadership." Doug Knoll dives into the strategic decisions behind book publishing—revealing what it takes to find your audience, stand out in a crowded market, and why marketing is truly 99% of the work after the manuscript is complete.

Doug Noll, JD, MA is a Distinguished Fellow of the International Academy of Mediators, the world's most prestigious mediation organization, and recipient of IAM's Syd Leezak Award of Excellence. Named California Lawyer Attorney of the Year (2012) and Best Lawyers in America Lawyer of the Year (2013), he was as a Purpose Prize Fellow for pioneering the Prison of Peace program, teaching emotional literacy to violent offenders in maximum security facilities over 10 years (2010-2020). As Adjunct Professor at Pepperdine University's Straus Institute for Dispute Resolution (ranked #1 in the nation), Doug teaches graduate courses on decision-making under stress and conflict resolution. Doug is the author of four books, including the bestselling De-Escalate (45,000+ copies, translated into five languages). Doug will be delivering a TEDx talk entitled "How to Listen Someone into Existence" at TEDxApex in Apex, North Carolina on April 18, 2026. Website: https://dougnoll.com/  YouTube: @DouglasNollPeacemaker ( https://www.youtube.com/channel/UCtAHXdBT1Y0Pl7SGrM_HcFw )  Facebook: @doug.noll.52 ( https://www.facebook.com/doug.noll.52 )  Instagram: @douglasenoll (https://www.instagram.com/douglasenoll/) Promoting: Doug is promoting his book "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less" Link to Book: https://www.amazon.com/Escalate-Calm-Angry-Person-Seconds/dp/1582706557/ref=sr_1_1?crid=26I0P2YY0VUN8&dib=eyJ2IjoiMSJ9.KVkOHqUANXteSdM0uyY0ufzI4KVTqesyn86T82LqWa_UOEgcJz-hr7gOJp9_nICswaH9J3gDieAovc_Ju_JXUyFbbGGjAwxCTd6QaPK4CqWqxjIR9JgIpJqy4htL2b88NBRXmnPq4d9tTduIPOYRgMGW_fcdR-MbS-P1Ro13GfU.fiZO4TYsSTU80FsM2Dc1q9b0vKN3T2t_egkekaWoy4M&dib_tag=se&keywords=doug+noll&qid=1735287953&sprefix=doug+noll%2Caps%2C323&sr=8-1

Cravings can feel almost impossible to resist—whether it's something sweet, salty, or just tempting in the moment. Yet, there is a simple and somehow satisfying way to stop yourself or at least eat less of what you are craving than you might otherwise. https://en.wikipedia.org/wiki/Habituation Your body works in amazing ways. For instance your immune system acquires intelligence over time, how you breathe can have a big impact on preventing disease, and the benefits of human touch are extraordinary. Dr. Giulia Enders, physician, star of the Netflix series Hack Your Health, and author of Organ Speak: What It Really Means to Listen to Our Bodies (https://amzn.to/4tyaxn9), explains how these and other hidden processes work—and how understanding them can help you live healthier and feel better. Arguments have a way of escalating quickly. Once emotions take over, people often double down, defend themselves, and say things that make the situation worse. But there's a very different approach that can calm someone down much faster. Doug Noll, mediator, adjunct professor at Pepperdine University's Straus Institute for Dispute Resolution and author of De-Escalate: How to Calm an Angry Person in 90 Seconds or Less (https://amzn.to/4cCqJy1), explains how to respond in a way that reduces tension, diffuses anger, and leads to more productive conversations. Resistance exercise is important for everyone. And when it comes to lifting weights, many people wonder if speed matters—should you lift fast or slow? The answer isn't as complicated as you might think, but it does depend on what you're trying to achieve. https://pubmed.ncbi.nlm.nih.gov/25601394/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In today's episode, you'll discover: The neuroscience behind techniques to quiet the brain's emotional centers, allowing you to manage strong, angry emotions while remaining calm. How to apply emotional literacy and de-escalation skills in any volatile situation in 90 seconds or less. The importance of empathy and how you may have a cultural misunderstanding of what empathy really is. To support these three takeaways, I chose a quote from Shifu Kanishka Sharma: "You train to become a Warrior, not a fighter.  The Warrior knows the hell he can let loose, so he chooses the path of peace and respect." About Doug Noll: After a 20-year, highly successful career as a commercial trial lawyer, Doug earned his Master's in Peacemaking and Conflict Management and became a high-conflict mediator/peacemaker. (As a Distinguished Fellow of the International Academy of Mediators, he is recognized among the top commercial mediators globally.) In 2010, at the request of a small group of women serving life and long-term sentences at what was then the largest and most violent women's prison in the world, Valley State Prison for Women in Chowchilla, CA, Doug and his colleague, Laurel Kaufer, began Prison of Peace. How to Get in Touch with Doug Noll: Website: https://dougnoll.com/   Email:  doug@dougnoll.com Gift: https://dougnoll.co/enlightenment Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie explore new sales and business topics or address problems you may have.  

How do you calm an angry person in 90 seconds or less—without defending yourself, explaining, or arguing back?  In this episode of the Balancing Act podcast, host Andy Temte speaks with Doug Noll—a trial lawyer turned peacemaker, award-winning mediator, and author of De-Escalate: How to Calm an Angry Person in 90 Seconds or Less. Doug is also the co-founder of the Prison of Peace project, where he trained maximum security inmates to reduce violence using empathy skills, and he teaches decision making under uncertainty and conflict at Pepperdine's Straus Institute.  Doug shares the neuroscience behind affect labeling—the simple practice of naming someone's emotions to quiet the brain's threat response—and reveals how two words (“you feel”) can transform relationships, resolve team conflict, and build trust.  From the story of a prison inmate who reconnected with her son after 18 years to a CEO who turned a toxic culture around in six months, this conversation makes the case that empathy isn't a soft skill—it's the hardest and most important leadership skill there is.  Tune in to episode 241 hear Doug's story and learn what it really means to listen someone into existence.  AndrewTemte.com

When emotions spike, leadership is no longer theoretical — it's neurological. In Episode 687 of Daily Influence, Brian Smith sits down with conflict resolution expert Doug Noll, Distinguished Fellow of the International Academy of Mediators, co-founder of Prison of Peace, Adjunct Professor at Pepperdine University's Straus Institute for Dispute Resolution, and author of the bestselling book De‑Escalate: How to Calm an Angry Person in 90 Seconds or Less. After 20 years as a commercial trial lawyer, Doug shifted from fighting conflict to transforming it — including teaching emotional literacy inside one of the most violent maximum-security prisons in the United States. What he discovered is simple, counterintuitive, and backed by neuroscience: Ignore the words. Name the emotions. Reflect them back. In this conversation, Doug and Brian explore: Why conflict is fundamentally about the need to be heard and validated What happens in the brain when tension rises — and why logic fails under stress How leaders can regulate nervous systems before attempting to solve problems Why empathy is not a feeling, but a leadership skill How de-escalation becomes responsible influence in a divided world If you lead a team, manage clients, raise children, or simply want stronger relationships, this episode offers practical tools that can transform how you show up under pressure. Authority can silence people. Position can override people. But influence regulates emotion before it directs behavior. The question is: when emotions rise… do you escalate — or do you stabilize?Be sure to check out the exclusive web page for Daily Influence listeners at dougnoll.co/influence

Send a text“Forgiveness is a process which no one fully understands. A process, not an event.” ~ Doug NollWe live in a world of increasing noise and conflict, but what if you had the “superpower” to stop any argument in under 90 seconds? Today, Doug Noll joins David Pasqualone to share his journey from a high-stakes trial lawyer to a master peacemaker. Doug's story begins with overcoming significant physical challenges at birth, which forged the mental resilience he now uses to de-escalate some of the most dangerous environments on earth.Affect Labeling: The Science of Emotional De-EscalationDoug breaks down the neurological secret to calming an angry person: Affect Labeling. Instead of using “I” statements or trying to be rational, Doug teaches us how to validate the emotions of others to literally shut down the “fight or flight” response in their brain.Listening Others into Existence: Why true connection starts when you stop talking.The 90-Second Rule: How to pivot a heated confrontation into a productive conversation.Overcoming the “What Are We Going to Do With Him?” MindsetBorn 70 years ago with club feet, bad vision, and poor hearing, Doug was a child many discounted. He shares how he focused on the strengths of his mind to become a successful attorney, only to realize that true peace comes from service and conflict resolution. This episode is a roadmap for anyone looking to improve their relationships, leadership, and inner peace.KEY TIMESTAMPS & MOMENTS OF GOLD00:00:45 – The Guarantee: Why this episode will change your relationships forever.00:05:10 – “What do we do with him?”: Overcoming birth defects and early physical obstacles.00:15:30 – Leaving the Law: Why a successful legal career wasn't enough.00:28:45 – The Science of Affect Labeling: How to quiet an angry brain.00:42:15 – De-Escalating at Home: Using these tools with spouses and children.00:55:20 – The Prison Peacemaking Project: Teaching life-term inmates to mediate.01:08:10 – Final Words: How to start “listening others into existence” today.REMARKABLE SPECIAL OFFER(S):REMARKABLE OFFER 1: Save 30% to 80% on EVERYTHING you order at MyPillow.com with Free Promo Code, “REMARKABLE“. Yes, that's right! Use the best My Pillow promo code out there to save a TON of money on all 200+ quality, comfortable, cozy home goods at MyPillow.com/Remarkable, or by calling 1-800-644-6612. From sheets, to blankets, to pillows, to mattress toppers, be ready to sleep better and live more comfortably than you ever have before!REMARKABLE OFFER 2: Your Exclusive Offer: Save Big on Your Console Vault In-Vehicle Safe. With our exclusive promo code, “REMARKABLE“, you will Save 10% or more on all Console Vault anti-theft vehicle safes you order. And sometimes, you'll receive Free Shipping too!  Just make sure to Support the showTHE NOT-SO-FINE-PRINT DISCLAIMER: While we are very thankful for all of our guests, please understand that we do not necessarily share or endorse the same beliefs, worldviews, or positions that they may hold. We respectfully agree to disagree in some areas, and thank God for the blessing and privilege of free will. For more Remarkable Episodes, Inspiration, and Motivation, please visit https://davidpasqualone.com/remarkable-people-podcast/ now!

Life Changes Show with Filippo Voltaggio and cohost Mark Laisure, with Executive Producer Dorothy Lee Donahue Empathy - It's So Powerful it Can Drive Winning Results - Ep884 Featuring Interview Guest, Distinguished Fellow of the International Academy of Mediators, Co-founder of Prison of Peace, Adjunct Professor at Pepperdine University's Strauss Institute for Dispute Resolution (ranked #1 in the nation), Speaker, and Author, Doug Noll, JD, MA; and Performance Guest, “Keynote Maestro,” Founder of Life In Tune, a #1 Charting Pianist, Producer of Grammy-Winning Projects, a World-Class Musician with Powerful Leadership Insight, Freddie Ravel Interview Guest: DOUG NOLL, JD, MA; and Performance Guest: FREDDIE RAVEL

Co-Host Doug Noll (https://mountaintoppodcast.com/dougnoll) Why is it that younger men get into so many more unfortunate altercations than older guys...not just with other men, but also with women? My returning guest Doug Noll is a world-class expert in de-escalating situations with angry or unreasonable people. Known for his book De-Escalate: How To Calm An Angry Person In 90 Seconds Or Less, Doug returns this time for a deep-dive into how mental and emotional maturity makes us better at calming down hysterical women, and even avoiding sticky confrontations altogether. For starters, how can it be that Doug and his wife never fight or argue? What is "affect labeling", and why is it your #1 strategy for cooling down potential altercations? How come arguments between men and women can become so hurtful so fast, and how do we prevent that? Why does Doug believe there's no such thing as "rationality", and ergo, "irrationality"? How does Stoicism enter into all of this? What genius principle has Doug identified that functions like a "yes, and...", only for emotions instead of conversations? What is Doug's foolproof strategy for getting along with a woman on first dates? Next, the one truth that can help you keep your composure even when someone is hurling extremely hurtful invective at you. And how can you be prepared to handle conflict effectively if you're blindsided by it...especially if it doesn't happen very often? What are some practical, effective statements we can use in real-life to do affect labeling on our own, when necessary? Here's another hot take from Doug: Never offer an unsolicited apology. Why not? Have you tried VAMANOS AI yet? Ask it any question and get answers in real time. Never be left on the spot in any situation with women ever again. https://vamanos.chat === HELP US SEND THE MESSAGE TO GREAT MEN EVERYWHERE === The show is now available as a VIDEO version on YouTube. For some reason, the episodes seem funnier...if a bit more rough around the edges. If you love what you hear, please rate the show on the service you subscribed to it on (takes one second) and leave a review. As we say here in Texas, I appreciate you!  

Discover the extraordinary journey of Doug Noll — award-winning lawyer, mediator, author, martial artist, neuroscience researcher, and co-founder of the groundbreaking Prison of Peace project. In this powerful episode of The Mike Litton Experience, Doug reveals how childhood disabilities, elite education, a 22-year legal career, martial arts training, and neuroscience transformed him into one of the world's leading experts in de-escalation, empathy, and conflict resolution. From helping settle impossible disputes to training thousands of incarcerated men and women with a zero recidivism rate, Doug shares insights that will completely reshape how you think, lead, and communicate—especially in an age dominated by AI. In This Episode, You'll Learn: How Dartmouth's early computer science program shaped Doug's analytical mind The case that used linguistics and AI-style analysis decades before AI existed Why a law degree builds unmatched critical-thinking skills How martial arts and Tai Chi broke his arrogance and reshaped his worldview The emotional-listening breakthrough that changed his life in 2005 The neuroscience behind conflict, emotions, and why rationality is a myth The origin and global expansion of Prison of Peace Why empathy is the most powerful leadership skill of the 21st century Whether you’re a leader, a parent, a communicator, or simply someone who wants deeper human connection, this episode delivers practical wisdom you can apply immediately. If you enjoy this episode, don't forget to LIKE, COMMENT, and SUBSCRIBE to The Mike Litton Experience so you never miss inspiring conversations that push your life and career forward. Connect with Doug Noll: Doug@DougNoll.com Learn more: DougNoll.com

This episode is sponsored by Lightstone DIRECT. Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You're an institution. Time to invest like one.-------------------------------------When a patient storms in frustrated or scared, what if you could de-escalate in under 90 seconds? In this eye-opening episode, host Dr Bradley Block chats with Doug Noll, as he explains "affect labeling": simply reflecting emotions ("You're frustrated, worried, scared") to downshift the brain's limbic system and reactivate executive function. Backed by UCLA studies, this tool builds instant trust, makes visits efficient, and works on anyone, from ER patients to grocery clerks. Learn the 3-step process: ignore words for 90 seconds, read emotions innately, and reflect without "I understand." Doug shares role-plays, practice tips like labeling TV ads or silent shows, and why this flips arguments by meeting the universal need to be heard. Perfect for physicians facing high-stakes emotions, this episode equips you to listen people "into existence" for calmer, more connected care.Three Actionable Takeaways:Master Affect Labeling Basics: Ignore words for 90 seconds, read emotions instinctively (we're hardwired for it), and reflect with "You" statements like "You're frustrated, scared, confused." This downshifts the limbic system, calms patients fast, and builds trust by showing deep understanding without saying "I get it."Practice Everywhere for Real-World Skill: Label emotions in ads, silent TV scenes, or checkout chats to hone listening without words. Start with strangers ("You're excited your shift's ending?") to see shoulders drop and rapport build, proving it works beyond medicine, even in prisons or arguments.Flip Tension into Connection: In visits, label all fears upfront (pain, failure as parents) to deregulate emotions, then hype positively ("You're loving, doing everything right"). This meets the unmet need to be heard, ends escalations, and makes encounters efficient, enjoyable, and loyalty-building.About the Show:Succeed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Doug Noll is a former civil trial lawyer turned award-winning mediator and peacemaker. He left a successful legal career to focus on resolving deep conflict and teaching de-escalation skills that actually work even in maximum-security prisons. Co-founder of the Prison of Peace Project, Doug has trained incarcerated individuals to become certified mediators, proving his methods succeed in the toughest environments.He is the author of the bestselling book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, which teaches a neuroscience-backed technique called affect labeling (reflecting emotions to instantly calm the brain), and offers the Advanced Emotional Competency online course.Website: dougnoll.comEmail: doug@dougnoll.comBook on Amazon : De-EscalateAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at brad@physiciansguidetodoctoring.com  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let's grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Can you really end ANY argument with ANY person, in 90 seconds — even with a killer..?Doug Noll says yes. And he has the prison-tested, neuroscience-backed method to prove it.In this episode of Journey to Legacy, we sit down with Doug Noll, a former trial lawyer turned international peacemaker, to explore the emotional skills that dissolve conflict, build unbreakable trust, and transform lives.Doug has trained over 100,000 people, from inmates in maximum-security prisons to analysts in Congress. His 3-step method can instantly calm conflict by doing one surprising thing: listening to emotions, not words.Whether you're a leader, coach, parent, or partner, this will change the way you communicate forever.

Doug's story is one of radical transformation. Born with disabilities that could have limited him, he instead rose to graduate from Dartmouth and thrive as a civil trial lawyer for two decades. But in 2000, he left the courtroom behind to dedicate his life to de-escalation and peace. Today, Doug's work transforms lives in prisons, families, and communities worldwide. In this episode, we explore: Why he walked away from a successful legal career The art and science of de-escalation How conflict, when handled with compassion, can lead to healing 

De-escalation, Emotional Intelligence, and the Power of Listening Affect Labeling for Emotional Regulation Doug introduced a counterintuitive but highly effective method for managing emotions called affect labeling. By quieting the mind and directly naming emotions with simple “you” statements, he explained how it's possible to calm emotional escalation in as little as 90–120 seconds. I found this approach fascinating, especially since it activates the brain's right ventrolateral prefrontal cortex to downshift the amygdala. Doug emphasized that affect labeling can be used not only to regulate your own emotions but also to help others in the middle of tense conversations. Violence Prevention in Prisons Doug shared remarkable stories from his work teaching violence prevention to lifers in maximum security prisons. Over 800 graduates of his program have been released on parole in California without a single reoffense. I couldn't help but admire the impact of this initiative. Imagine how much stronger our communities and families could be if these emotional regulation skills were taught broadly in society. Doug and I agreed: teaching these tools early in life could help prevent conflicts and foster emotional maturity. De-escalating Conflict Through Listening We also explored why anger and polarization seem to be on the rise in today's world. Doug explained that much of it stems from people feeling unheard. When individuals don't feel validated, they often resort to anger or rudeness. He described how even on social media, simply labeling emotions can de-escalate heated conversations. I wholeheartedly agreed — if more people practiced this skill, we'd see far more harmony in society. Calm Conversations with Polarized Individuals Doug walked us through a framework for having constructive conversations with people holding strongly different political or personal beliefs. The method involves asking four questions: what life experiences shaped their beliefs, how those beliefs support their daily life, how they handle differing beliefs, and how they think society should be organized. Rather than trying to persuade or argue, Doug emphasized listening and validating emotions. I see this as a game-changer for building understanding, even in tense family gatherings or divided communities. De-escalation and Emotional Intelligence in Leadership Finally, Doug and I discussed the role of de-escalation skills in leadership. Emotional intelligence and active listening are powerful tools for creating psychological safety and transforming difficult conversations. Doug even shared his free online course on dealing with anger and aggression, available through LinkedIn or by email. It's a valuable resource for anyone looking to strengthen their leadership and communication skills. Website:  https://dougnoll.com/ LinkedIn: https://www.linkedin.com/in/dougnoll/ DM "Breakfast25" to get the resources Doug mentioned during the show.  

Litigator turned a peacemaker? Well Doug Noll is no usual lawyer, and you won't want to miss hisDespite Kelly's aversion to lawyers, she has invited Doug Noll on to discuss why he isn't a typical lawyer anymore and how he got involved in the fraud world. Doug Noll is a former trial lawyer turned mediator who is known for his work in alternative dispute resolution and emotional competency. Doug shares his journey from starting as a litigation attorney to becoming a peacemaker. We cover: How the prison population isn't that different from the wider populations and his work with the Prisoner Peace ProjectHow to really use boundaries in your life Why most lawyers are lousy negotiators and how to be a better one yourself Why emotional intelligence gets better as we age How AI will change the legal professionThe way this lawyer blew me away with his emotional intelligence! Never thought I'd say that - so make sure to listen through. Learn more about Doug: https://dougnoll.com/Connect with Doug: https://www.linkedin.com/in/dougnoll/Follow Doug: https://www.instagram.com/douglasenoll/

Manage Difficult Conversations & Meetings The 3-step script to calm angry people (ignore words, read feelings, label) Episode 273 (Doug is based in California) In this conversation we explore… https://dougnoll.com/why decisions are emotional and what that means for leadership credibility the 92-second reset protocol that calms intense situations fast a three-step method: ignore words, read emotions, reflect with “you” statements the brain science behind affect labeling and rapid de-escalation why “active listening” backfires and how to respond effectively instead the four relaxation signals that tell you it's safe to problem-solve adopting a compassionate mindset to neutralize personal attacks evidence from prisons to boardrooms proving the method's transferability how to prepare for tough meetings with self-labeling and emotion maps a practical path to mastery in 8–12 weeks with deliberate practice ----- About our guest, Doug Noll: Doug was born with a set of difficult disabilities: nearly visually blind, color blind, two club feet, poor teeth, left-handed, and too smart for his own good. He found his life's calling at 50 years of age when he left a successful civil trial practice to become a peacemaker, mediator, author, and teacher. Free Offer: Peace Under Pressure Kit The kit consists of my De-Escalate Advisor, which is a ChatGPT agent that will help you work through intense emotions, my 4- week online video course Dealing With Anger and Aggression, and an invitation to my free Stop Arguments Cold Skool Community. Either DM me on LinkedIn or Facebook @douglasnoll on Instagram @douglasenoll with YOUR INTENDED MESSAGE 25. https://dougnoll.com/ https://www.linkedin.com/in/dougnoll/ https://www.instagram.com/douglasenoll/ ----- Key learning points: Emotions drive decisions; treat people as emotional beings first. The 92-second reset protocol (ignore words, read emotions, reflect with “you” statements) reliably calms people. Affect labeling interrupts the amygdala and engages executive function. Avoid “active listening” formulas; use plain “you feel…” reflections instead. Wait for the four relaxation cues before problem-solving. Mindset shift: see attacks as emotions, not truth; respond with compassion. Practice builds automaticity; mastery is achievable in ~8–12 weeks. These skills scale from prisons to boardrooms and change behavior system-wide. Self-labeling (silently) stabilizes you during tough meetings. Preparation: pre-name likely emotions—yours and theirs—before you enter the room. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We'll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He's fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com https://superiorpresentations.net/ https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills  

In this episode of the Road to Growth podcast, we are pleased to introduce you to Doug Noll. Doug was born partially deaf, nearly blind, crippled and super smart. All buzz kills for the girls in his early years. He graduated from Dartmouth College, earned his law degree and was a ferocious civil trial lawyer for 22 years. Then he went back to school to become a peacemaker. Since he left his lucrative law practice in 2000, Doug has devoted his life to understanding human conflict. His ground breaking work in de-escalating anger in potentially violent confrontations has transformed the lives of thousands.   Learn more and connect with Doug Noll by visiting him on   LinkedIn https://www.linkedin.com/in/dougnoll/ Facebook https://www.facebook.com/doug.noll.52/ Facebook https://www.facebook.com/DouglasNoll Twitter https://twitter.com/dougnoll Instagram https://www.instagram.com/douglasenoll/         Be sure to follow us on Twitter: Twitter.com/to_growth on Facebook: facebook.com/Road2Growth   Subscribe to our podcast across the web: https://www.theenriquezgroup.com/blog Spotify: https://spoti.fi/2Cdmacc iTunes: https://apple.co/2F4zAcn Castbox: http://bit.ly/2F4NfQq Google Play: http://bit.ly/2TxUYQ2 Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA?view_as=subscriber   If you are looking to be a Guest on Podcasts please click below  https://kitcaster.com/rtg/  For any San Diego Real Estate Questions Please Follow Us at web: www.TheEnriquezGroup.com Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA or Call : 858 -345 - 7829 Recently reduced properties in San Diego County * Click **** bit.ly/3cbT65C **** Here* ************************************************************ Sponsor = www.MelodyClouds.com

What if you could calm someone down in 90 seconds... even if they were screaming in your face?In this eye-opening episode of the Be Unmessablewith® the Podcast, I sit down with Doug Noll, a former trial lawyer who walked away from a 22-year legal career to become a peacemaker. Why? Because he realized that conflict isn't solved in courtrooms. It's resolved in conversations.Doug takes us behind the scenes of the moment he knew he had to change everything and how that journey led him to teaching a simple, science-backed method to de-escalate anyone, even a furious ex, a tantruming toddler, or a prison psychologist screaming obscenities.This isn't about being calm on the surface while you're raging inside. This is about actually shifting the emotional state of another person and yourself using a method grounded in neuroscience and rooted in humanity.In This Episode, You'll Learn:• The 3-step technique that can calm anyone in 90 seconds• What affect labeling is, and why it works even when nothing else does• Why saying “I understand” doesn't de-escalate anyone, and what to say instead• The real reason emotional outbursts happen, and how to shift them into connection• How to stop reacting and start listening others into existence• The difference between Type 1 and Type 2 listening (and why it changes everything)One of My Favorite Moments: “The moment you stop reacting to someone's emotional poop, and start compassionately naming it, you become unmessablewith.”If You've Got Someone in Your Life Who Pushes Every Button Doug's method will change how you deal with conflict forever. This is the episode to share with your co-parent, your coworker, your teenager, your partner, anyone you've ever thought was “impossible.”Grab Doug's free resources at DougNoll.com and learn the skill that could just create peace in your home, your work, and your world. https://dougnoll.co/unmessableDownload a free copy of my book PEACE PROMISES a 30-day program for a more peaceful life https://tremendous-builder-5717.kit.com/b75cf2cf64Find Doug At:LinkedIn https://www.linkedin.com/in/dougnoll/ Facebook        Facebook https://www.facebook.com/doug.noll.52/ Twitter https://www.facebook.com/DouglasNoll Twitter             Twitter  https://twitter.com/dougnoll Instagram       Intagram: https://www.instagram.com/douglasenoll/ DN YouTube  YouTube  https://www.youtube.com/channel/UCLMgSgzfVqHdriHEN3MiIKA Youtube https://www.youtube.com/channel/UCtAHXdBT1Y0Pl7SGrM_HcFw EC Pinterest www.pinterest.com/b990204361f85f4a8ac1a25a9a0920Connect With JosselyneWebsite http://beunmessablewith.comhttps://www.instagram.com/beunmessablewith/

In this episode, we immerse ourselves in the transformative practice of affect labeling and emotional competency with lawyer and peacemaker Doug Noll. We examine why listening to emotions (not just words) is a powerful tool for de-escalating conflict, building stronger connections, and creating lasting change in even the most challenging environments. Through Doug's compelling stories and actionable frameworks, we learn how to navigate high-stakes conversations and foster empathy in our personal and professional lives. Join us as we unlock the science and strategies behind mastering emotional awareness for truly effective communication.Timestamps: (00:05) - Introducing Doug Noll, lawyer turned peacemaker and affect labeling expert.(03:21) - The power of listening to emotions, not words.(08:07) - Doug shares a transformative mediation story using affect labeling.(12:21) - The effectiveness and nuances of affect labeling.(16:08) - Avoid “I” statements and best practices for labeling emotions.(23:40) - Distinction between emotional intelligence and emotional competency.(34:31) - Seven layers of emotions and how to build an emotional database.(40:20) - Affect, cultural influence on emotions, and related neuroscience.(51:40) - Using the “Buddha bubble” and trigger worksheets to maintain composure.(56:08) - How humans evolved to read emotions and how to strengthen this skill.Links and Resources:Douglas Noll | LinkedIn - https://www.linkedin.com/in/dougnoll/Douglas E. Noll - https://dougnoll.com/Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode of the PBL Simplified podcast, host Ryan Steuer talks with Doug Noll, a former trial lawyer turned peacemaker, to discuss effective strategies for de-escalating conflicts with angry parents, students, and teachers. The conversation emphasizes the importance of understanding emotions in conflict resolution, introducing the concept of affect labeling as a powerful tool for calming individuals and fostering connection. Doug shares insights on how to apply these techniques in educational settings, highlighting the need for emotional intelligence among educators and students alike. The episode concludes with practical advice for administrators on how to implement these strategies in their schools. Takeaways Fights and arguments between human beings are unnecessary. Human beings are driven by emotions, not rationality. Affect labeling is a technique to de-escalate anger. Listening to emotions rather than words is crucial. De-escalation must occur before problem-solving. Students often act out due to a lack of connection. Emotional abuse in families affects student behavior. Affect labeling can create emotional safety in classrooms. Teachers can learn to help students self-regulate emotions. Cultural programming often devalues emotional expression. Resources and links: Share a PBL win or ask a question: pblshare.com Connect with Doug: https://dougnoll.com/school-de-escalation-training/ https://dougnoll.com/de-escalation-skills-resources/ LinkedIn: https://www.linkedin.com/in/dougnoll/ Facebook: https://www.facebook.com/doug.noll.52/ https://www.facebook.com/DouglasNoll Twitter: https://twitter.com/dougnoll Instagram: https://www.instagram.com/douglasenoll/ DN YouTube: https://www.youtube.com/channel/UCtAHXdBT1Y0Pl7SGrM_HcFw EC YouTube: https://www.youtube.com/channel/UCLMgSgzfVqHdriHEN3MiIKA Pinterest: www.pinterest.com/b990204361f85f4a8ac1a25a9a0920

Doug Noll is a lawyer-turned-peacemaker, award-winning author, and internationally recognized expert in conflict resolution. After a 22-year career as a successful civil trial lawyer, Doug walked away from a $10 million partnership to pursue peacemaking full-time. He earned a master's degree in Peacemaking and Conflict Studies and went on to co-found Prison of Peace, a global initiative that trains incarcerated individuals to become mediators and violence de-escalators. His groundbreaking method of “listening people into existence” has helped transform the lives of thousands—from maximum-security prisons to high-level government offices. Doug is the author of several books, including De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, and has been featured in hundreds of media outlets and podcasts. When he's not teaching peace, he's skiing, playing jazz violin, or watching the sunrise with his wife in the Sierra Nevada. Doug's mission is simple: teach the world emotional competence—one conversation at a time. Connect with Doug: Website: DougNoll.com LinkedIn: Douglas Noll Book: De-Escalate: How to Calm an Angry Person in 90 Seconds or Less Email: Doug@DougNoll.com

Doug Noll was this week's guest on Success Profiles Radio. He is the author of the book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, and he teaches people how to solve difficult and highly emotional problems. His groundbreaking work in de-escalating anger in potentially violent confrontations has transformed the lives of thousands. We talked about the business lessons he learned from being a trial lawyer for 22 years, the three key steps to de-escalating an encounter with an angry person, the mistakes people make when trying to do this, and the difference between emotional intelligence and emotional competence. In addition, we discussed various situations where de-escalating strategies are useful and why we need to learn how to do this, examples of successful mediations he has facilitated, fixing a toxic corporate culture, and how to get buy-in from key team members on your goals. We discussed a lot more on the show. You can follow and download the show on Apple Podcasts/iTunes, Spotify, Audible, iHeart Radio, and at Success Profiles Radio | Live Internet Talk Radio | Best Shows Podcasts.

George Noory and author Doug Noll explore his work helping resolve people's interpersonal and ideological conflicts, why people have become more confrontational than they were in the past, and how the Popeye cartoon illustrates a myth of violence always helping the good guy win a showdown.See omnystudio.com/listener for privacy information.

The Power of Empathy in Leadership with Doug NollIn this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Douglas E. Noll, owner of DougNoll.com, emotional intelligence expert, mediator, and award-winning author. Doug brings decades of insight into how empathy—often misunderstood as weakness—is in fact the foundation of strong, effective leadership. With a background that spans law, neuroscience, and international peacebuilding, Doug shares transformative tools for emotionally intelligent leadership in today's complex world.Leading with Empathy: Why Emotions Matter More Than EverDoug opens by dismantling the myth that emotions have no place in leadership. In reality, empathy is one of the oldest and most powerful human tools for communication and connection—far older than language itself. For over a million years, humans relied on nonverbal emotional signals to form social bonds and navigate conflict. That legacy is still with us today.Through his work, Doug has developed affect labeling, a neuroscience-backed technique that helps leaders de-escalate tension by naming and reflecting others' emotions. This method calms the brain's emotional centers, creating space for rational thought, trust, and clarity. Whether you're managing a team, facing conflict, or navigating change, Doug's approach makes emotional intelligence both teachable and tactical.Doug also warns leaders about relying on “gut instinct” during high-stakes decision-making. Gut feelings are often just pattern recognition—and without emotional clarity, those patterns can be misleading. The best leaders, Doug argues, are emotionally attuned, vulnerable when needed, and skilled in human behavior—not authoritarian by default.About Doug NollDouglas E. Noll, JD, MA, is the owner of DougNoll.com. After leaving a successful 22-year career as a trial lawyer, Doug became a full-time peacemaker. He is an award-winning author, mediator, teacher, and trainer whose work ranges from international conflict resolution to helping life-sentenced inmates become mediators inside maximum-security prisons. He is the co-founder of the Prison of Peace project and the creator of the Noll Affect Labeling System. His fourth book, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, has been published in multiple languages and is now in its second printing.About DougNoll.comDougNoll.com is the home of Doug's consulting, speaking, and training work. He helps leaders, educators, mediators, and organizations master emotional intelligence to build trust, resolve conflict, and foster stronger relationships in any setting. Through keynotes, workshops, online resources, and his best-selling books, Doug equips people with science-based strategies to lead with clarity and connection.Links Mentioned in this Episode:DougNoll.comDoug Noll on LinkedInDe-Escalate: How to Calm an Angry Person in 90 Seconds or LessPrison of Peace ProjectEpisode Highlights:Why empathy is one of the oldest human leadership traitsThe neuroscience behind affect labeling and how it calms conflictHow military leadership prioritizes...

In this episode of the Daily Mastermind, host George Wright III interviews Doug Noel, a former trial lawyer who transitioned to becoming a peacemaker. Noel shares his journey from practicing law to focusing on emotional intelligence, de-escalation, and conflict resolution. They discuss the importance of recognizing and managing emotions, both in personal and professional settings, through techniques such as affect labeling. The conversation covers how emotional competence can enhance leadership, build trust, and create emotional safety, ultimately leading to more fulfilled and successful lives. Doug also provides practical steps for mastering these skills and offers resources for further learning. 01:29 Doug's Journey from Lawyer to Peacemaker02:44 The Philosophy of Tai Chi and Its Impact03:22 The Turning Point: Questioning the Legal Career04:32 Pursuing a New Path in Peacemaking08:06 Understanding Emotional Intelligence12:12 The Science Behind Affect Labeling16:35 Practical Application of Affect Labeling19:21 Overcoming Social Prejudices in Emotional Labeling19:52 The Power of Self-Awareness and Emotional Intelligence20:29 Mastering Emotional Competence in Business21:37 The Myth of Rationality and Embracing Emotions24:59 The Two Types of Listening27:26 Creating Emotional Safety in Leadership31:49 Practical Steps to Develop Emotional Competency Thanks for listening, and Please Share this Episode with someone. It would really help us to grow our show and share these valuable tips and strategies with others. Have a great day. George Wright III“It's Never Too Late to Start Living the Life You Were Meant to Live”FREE Daily Mastermind Resources:CONNECT with George & Access Tons of ResourcesGet access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU.Join FREE at www.JoinTheEvolution.comAbout Doug NollDoug Noll is an expert in resolving complex and emotional conflicts, with a distinguished career as a lawyer turned peacemaker, mediator, and leadership consultant. After 22 years as a trial lawyer, he shifted to mediation and leadership development, earning recognition as one of the Best Lawyers in America and Northern California Super Lawyer. He co-founded the pro bono Prison of Peace project, winning California Attorney of the Year in 2012.An acclaimed author, Doug has written award-winning books, including De-Escalate and Elusive Peace. He teaches at Pepperdine's Straus Institute for Dispute Resolution and is a sought-after trainer and lecturer on peacemaking and conflict resolution.Outside his professional life, Doug is a skilled violinist, pilot, tai chi master, and chef. He lives in the Sierra Nevada, California, with his wife Aleya.Guest Resources:Instagram: https://www.instagram.com/douglasenoll/Website: DougNoll.comCLICK HERE to submit your request for a FREE PERFECT Interview on Valiantceo.com Magazine.

If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations. Doug is the co-founder of the award-winning Prison of Peace Project, which teaches long-term inmates in maximum security prisons to be peacemakers and mediators. Doug's latest book is called, "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less".  His website is https://dougnoll.com/ Ritual's clinically-backed Essential For Women 18+ multivitamin has high-quality, traceable key ingredients in clean, bioavailable forms.  It's gentle on an empty stomach with a minty essence that helps make taking your multi-vitamin enjoyable. Our Nobody Told Me listeners! Get 25% off your first month at ritual.com/NTM.  Start Ritual or add Essential for Women 18+ to your subscription today. Thinking about starting your own business?  Already have one?  Shopify is the all-in-one commerce platform that makes it simple for anyone to start, run and grow your own successful business.  With Shopify's single dashboard, you can manage orders, shipping and payments from anywhere.  Businesses that sell more, sell on Shopify!  Sign up for your one-dollar-per-month trial period at shopify.com/nobody  

Doug Noll left a successful career as a lawyer to become a peacemaker. He is an award-winning author, teacher, trainer, highly experienced mediator, and co-founder of the Prison of Peace project. He talks to Josh about the importance of listening to emotions rather than words and shares his tips on how to not let your emotions control you. Learn more about Doug here: https://dougnoll.com/

Doug Noll, an award-winning author, speaker, and trainer, shares his journey from being a trial lawyer to becoming a peacemaker and mediator. He discusses how his practice of Tai Chi and the realization of the limitations of the legal system led him to make the decision to leave his law practice and pursue a career in conflict resolution. Doug also explains the concept of affect labeling, a three-step process that involves ignoring the words, reading the emotions, and reflecting back the speaker's emotions using U statements. In this conversation, Doug Noll discusses the power of affect labeling and its ability to de-escalate conflicts and build rapport. He explains how affect labeling can be used in various contexts, such as parenting, coaching, and sales. Noll emphasizes the importance of emotional mastery and the role of emotions in effective communication. He also challenges the notion of competition and highlights the value of serving others and creating a more peaceful world. Noll provides resources for further exploration of affect labeling and offers workshops, coaching, and training.Connect with Doug via his website www.dougnoll.comTakeawaysPutting your mind to something can lead to amazing accomplishments over time.Transitioning from one career to another may require personal growth and patience.Success can be redefined to prioritize service to others.Being open to opportunities can lead to unexpected and impactful projects.Affect labeling is a powerful technique for deescalating conflicts by reflecting back the speaker's emotions. Affect labeling is a powerful tool for de-escalating conflicts and building rapport.Affect labeling can be used in various contexts, including parenting, coaching, and sales.Emotional mastery is essential for effective communication and understanding others.Competition has its place, but it should not define our lives.Serving others and creating a more peaceful world should be the focus of our actions.Sign up for the monthly newsletter with Steve and Career Competitor by providing your details here - Request to become part of our communityAlso be sure to give him and the show a follow on Instagram @careercompetitorpodcast

You can calm that angry person in 90 seconds or less Treat anger as a normal emotional response that you can control Episode 199 (Doug is based in California and this is a repeat of episode 117) Why you need to listen to this episode now. If you ever need to face angry people and want a better way to manage the situation, listen to this conversation to save the situation and relationship. If you ever feel out of control from your own anger, examine this perspective to maintain your dignity while deescalating the situation. ----- George Torok and special guest, Doug Knoll - an attorney turned peacemaker - explore the nuanced world of anger and its impact on both personal and professional environments. Focusing on de-escalation strategies and the key role of active listening, this podcast sheds light on how to manage one's emotions, particularly anger, in challenging situations. Knoll provides a unique perspective on anger, viewing it as a response to boundary violations rather than labeling it as “good” or “bad”. His de-escalation strategies have found success in the most unlikely of places, including maximum-security prisons, attesting to their effectiveness. The takeaways from this episode can help leaders better understand their team's emotions, promote effective conflict resolution, and ensure a healthier, more empathetic workspace. The podcast dives deep into the concept of triggers and their role in hijacking rationality, offering effective tactics to anticipate, understand, and respond to these emotional triggers. The importance of self-awareness and self-regulation are highlighted, along with a novel approach to redirect the frustration caused by commonly-encountered triggers. Transitioning into the more sensitive realm of emotional invalidation, the episode examines its harmful effects in personal and professional relationships. The discussion is geared towards parents, teachers, team leaders, and anyone looking to foster emotional safety and create deeper, healthier relationships. The importance of emotional validation is underpinned, coupled with practical techniques to effectively validate and address emotions. Notably, this episode not only offers intellectual paths to managing anger but also guidance for those grappling with pervasive anger issues stemming from trauma. Prepare to be drawn into a riveting conversation about controlling anger for personal growth and professional success as you tune into this podcast. ----- About Doug Noll Doug Noll is a lawyer-turned-peacemaker. In addition to his law degree, he has a Masters Degree in Peacemaking and Conflict Studies.  In 2000, he left a successful law practice as a civil trial lawyer to help people resolve conflicts without litigation or conflict. Doug was born nearly blind, partially deaf, and with two clubbed feet. His disabilities were challenging to overcome….and he did He's a second-degree black belt and tai chi master, a certified ski instructor, an airplane and helicopter pilot, a white-water river rafter, and a jazz violinist. Doug teaches people how to de-escalate angry people in 90 seconds or less. His fourth book, an Amazon bestseller, is called De-Escalate: How to Calm an Angry Person in 90 Seconds or Less. Doug has online video courses and provides workshops and coaching to individuals and organizations desiring to increase their emotional competency. As a listener of Your Intended Message you are entitled to receive a free book, How to Listen Others into Existence. Learn more Doug Noll here https://dougnoll.com/ ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We'll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He's fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/    

In this episode, Doug Noll and I discuss the pain he endured as a child having been born with several disabilities and how he struggled through school until a teacher discovered he could barely see… Doug's life story is one of overcoming, not succumbing to challenges he was faced with… sharing his experience with emotional wounding and deep grief. Doug has taken his experiences and molded them with his purpose for peace. Douglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and a highly experienced mediator. Doug's work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons. His fourth book, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, was published by Beyond Word Publishing in September of 2017. De-Escalate is now in four languages and its second printing. He is the co-founder of Prison of Peace, and creator of the Noll Affect Labeling System. In 2012, Doug was honored by California Lawyer Magazine as California Attorney of the Year.   I am your host, Marci Nettles. I have had a lifetime of opportunities where I had the choice to Breakdown or Breakthrough. It is my hope this Podcast may become your light in the darkness, as you listen to the stories of people I consider “heroes.” Each one had a point where they too had to choose to either Breakdown or Breakthrough! Working from home, with my husband/business partner, helping people around the world find new levels of success in their health and wellness, is part of what makes me tick! If you are open to opportunity, let's connect!    Thank you for listening! Please connect with Doug: DougNoll.com Purchase Doug's Book here: MarciNettles.com/books   Find Marci at marcinettles(.)com Don't forget to claim your FREEBIE from Doug by going to Marcinettles.com/freebies  

If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations.   Doug is the co-founder of the award-winning Prison of Peace Project, which teaches long-term inmates in maximum security prisons to be peacemakers and mediators. Doug's latest book is called, "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less".  His website is https://dougnoll.com/

What can an attorney tell us about peace-making? A lot! His big claim: In 90 seconds he can extinguish any argument (and teach you to do the same). What is leadership level listening? • Type One Listening is to get information that you can use and then close out the conversation • Type Two Listening is about validating the other person, making the other person feel heard. When you're flooded with emotions, yours or someone else's, try Affective Labeling. A leader's job is to provide Focus, Direction, and Safety. We can only identify others' emotions if we're calm. There are several layers of emotions that act as triggers. These include: • Anger • Disrespect • Fear • Disgust • Shame • Abandonment To get to the heart of another person, get them to tell you their story. Ask open ended questions. Seek to observe four non-voluntary responses: • Head • Nod Verbal Responses • Relaxed Shoulders • Sigh Doug's book: Deescalate: How to Calm Anyone in 90 Seconds or Less Reach out at: www.DougNoll.com and directly at Doug@DougNoll.com

Welcome to another illuminating episode of "The Last 10%". Today, we have the pleasure of welcoming esteemed guest Doug Noll, an expert in conflict resolution and emotional intelligence. In this episode, Doug shares his unique insights and groundbreaking techniques that can help us navigate conflicts, validate emotions, and tap into our hidden genius.Drawing from his years of experience, Doug emphasizes the importance of labeling emotions and empathizing with others in conflict situations. He explains how this approach has the power to de-escalate tensions and create emotional safety, ultimately leading to more harmonious resolutions. However, Doug's expertise extends beyond conflict resolution. He also sheds light on the commercial concept of emotional intelligence, offering a fresh perspective on how we can develop true emotional competency.Prepare to be inspired as Doug takes us on a captivating journey through his own experiences. From his involvement in the Prison of Peace Project, where he teaches peacemaking and mediation skills to incarcerated individuals, to his profound insights on embracing emotions as a hidden superpower, Doug's story will leave you with a deeper understanding of the human psyche. Stay tuned as we dive into the world of emotional intelligence and discover the profound impact it can have on our lives.Get ready to transform the way you perceive and navigate conflicts as we delve into the riveting conversation between our host, Dallas Burnett, and the remarkable Doug Noll. This episode of "The Last 10%" is sure to empower and enlighten you. Let's dive in!Find more information on Doug and his books and training by visiting: www.dougnoll.com Mentioned in this episode:1on1 App Informationhttps://www.thinkmovethrive.com/1on1-app/

Doug Noll says murderers are not born, they're bred. Today kids revert to what they see around them...violence. Doug Noll founded the Prison of Peace Project. Noll teaches hardcore inmates how to de-escalate an angry, emotional person in 90 seconds or less. It's a skill that we can all benefit from learning in this era of violence. Hello, this is Robert Riggs taking you inside the crime scene tape in this episode of the True Crime Reporter® Podcast. Besides telling interesting crime stories, it is also my mission to educate. Unless you have been living under a rock, you know we live in an epidemic of violence.  school shootings, mass shootings at malls and public places, road rage murders, senseless violent acts, and, as I have reported, outlaw motorcycle gangs shooting each other in broad daylight on Interstate Highways. Some days I think the world has gone crazy. Mediator Doug Noll with Chowchilla inmates in "peace circle" photo by Susan McRae 10/2/2010 Doug Noll is here to explain the causes and offer a solution that's working in prisons. The California lawyer felt a calling in 2010 to create the Prison of Peace project at the Valley State Prison for Women in Chowchilla, California, the largest women's prison in the world.  Link to Noll's Book De-Escalate FOLLOW the True Crime Reporter® Podcast  SIGN UP FOR my True Crime Newsletter THANK YOU FOR THE FIVE-STAR REVIEWS ON APPLE Please leave one – it really helps. TELL ME about a STORY OR SUBJECT  that you want to hear more about

Doug Noll says murderers are not born, they're bred. Today kids revert to what they see around them...violence. Doug Noll founded the Prison of Peace Project. Noll teaches hardcore inmates how to de-escalate an angry, emotional person in 90 seconds or less. It's a skill that we can all benefit from learning in this era of violence. Hello, this is Robert Riggs taking you inside the crime scene tape in this episode of the True Crime Reporter® Podcast. Besides telling interesting crime stories, it is also my mission to educate. Unless you have been living under a rock, you know we live in an epidemic of violence.  school shootings, mass shootings at malls and public places, road rage murders, senseless violent acts, and, as I have reported, outlaw motorcycle gangs shooting each other in broad daylight on Interstate Highways. Some days I think the world has gone crazy. Mediator Doug Noll with Chowchilla inmates in "peace circle" photo by Susan McRae 10/2/2010 Doug Noll is here to explain the causes and offer a solution that's working in prisons. The California lawyer felt a calling in 2010 to create the Prison of Peace project at the Valley State Prison for Women in Chowchilla, California, the largest women's prison in the world.  In closing, here's my Reporter's recap and reflections. A recurring theme in my past stories has been the impact of the lockdown on people's emotions during the Covid pandemic. Plus, there's the loss of civility in American politics.  As you may know from a previous episode, I worked as a Congressional Staffer in the early 1970s, and later in the 1980s, I covered the administration of President Ronald and Congress as a reporter. Today, those institutions look like an alien from outer space.  You can't insult people and then expect them to vote for your legislation. Politics used to be the art of compromise, but now it's a blood sport. I can tell you this. Having worked on a Defense Committee with a top-secret security clearance and as a reporter covering wars and national security…our adversaries love what's happening to our Democracy, And they are chipping away at it.  Because at the end of the day, they want our wealth…our stuff. Are we just going to give it away? You've been listening to the True Crime Reporter® Podcast: Stay True. Stay Safe. And Stay Tuned for more stories from inside the crime scene tape. This is Robert Riggs Reporting. Link to Noll's Book De-Escalate

Doug Noll says murderers are not born, they're bred. Today kids revert to what they see around them...violence. Doug Noll founded the Prison of Peace Project. Noll teaches hardcore inmates how to de-escalate an angry, emotional person in 90 seconds or less. It's a skill that we can all benefit from learning in this era of violence. Hello, this is Robert Riggs taking you inside the crime scene tape in this episode of the True Crime Reporter® Podcast. Besides telling interesting crime stories, it is also my mission to educate. Unless you have been living under a rock, you know we live in an epidemic of violence.  school shootings, mass shootings at malls and public places, road rage murders, senseless violent acts, and, as I have reported, outlaw motorcycle gangs shooting each other in broad daylight on Interstate Highways. Some days I think the world has gone crazy. Doug Noll is here to explain the causes and offer a solution that's working in prisons. The California lawyer felt a calling in 2010 to create the Prison of Peace project at the Valley State Prison for Women in Chowchilla, California, the largest women's prison in the world.  In closing, here's my Reporter's recap and reflections. A recurring theme in my past stories has been the impact of the lockdown on people's emotions during the Covid pandemic. Plus, there's the loss of civility in American politics.  As you may know from a previous episode, I worked as a Congressional Staffer in the early 1970s, and later in the 1980s, I covered the administration of President Ronald and Congress as a reporter. Today, those institutions look like an alien from outer space.  You can't insult people and then expect them to vote for your legislation. Politics used to be the art of compromise, but now it's a blood sport. I can tell you this. Having worked on a Defense Committee with a top-secret security clearance and as a reporter covering wars and national security…our adversaries love what's happening to our Democracy, And they are chipping away at it.  Because at the end of the day, they want our wealth…our stuff. Are we just going to give it away? You've been listening to the True Crime Reporter® Podcast: Stay True. Stay Safe. And Stay Tuned for more stories from inside the crime scene tape. This is Robert Riggs Reporting. Link to Noll's Book De-Escalate We want to become your favorite true crime podcast. Please leave a review wherever you listen. Join our true crime community and follow us here.  The True Crime Reporter® podcast features stories about serial killers, mass murderers, murder mysteries, homicides, cold cases, prisons, violent criminals, serial rapists, child abductors, child molesters, kidnappers, bank robbers, cyber criminals, and assorted violent criminals. True Crime Reporter® is a @2023 copyrighted and trade-marked production by True Crime Reporter®, LLC, in Dallas, Texas.See omnystudio.com/listener for privacy information.

I sit down with highly experienced mediator Doug Noll to dive into his work as a highly experienced mediator who is passionate about using proven strategies to help people de-escalate conflicts and even more specifically, calm an angry person in 90 seconds. What You'll Discover In This Episode: ✔ What Emotional Invalidation Is And How It's Harmful ✔ The Toxic Lie We All Believed Was True ✔ What Emotional Competency Is And Why It Matters ✔ The 3 Basic Emotional Competencies Worth Learning ✔ The 7 Different Negative Emotions People Feel & How To Use Them To De-Escalate Conflicts To access resources and links from this episode, click on https://AmberDeLaGarza.com/293. P.S. If you want help managing your time, creating efficiency, making a new hire, reducing the stress and overwhelm of running a business, or making strategic decisions that will help you level up your business, I'd like to talk to you. Let's discuss how we can partner together to help you get unstuck, reduce stress, and determine a clear path to increased profits! Schedule your Discovery Call  

IN THIS EPISODE WE'LL DISCUSS...All conflicts arise from emotions rather than from rationality and logic3 steps of listening people into existence4 involuntary relaxation responses to look forDouglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and a highly experienced mediator.Doug's work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons. I'M HERE TO SERVE & SUPPORT YOUConnect with me to Guest on my Podcast, join me for a Virtual Coffee where we just chat and get to know each other or experience a Business & Life Strategic Consultation at no chargeGuest on my Podcast  |  Virtual Coffee  |  Business-Life Strategic Consultation  Enjoy the show. James Heppner Website  |  LinkedIn  Psss.... If you like the podcast episode, let us know by subscribing, leaving a little review, and sharing with a friend as you feel appropriate - the guests that I host on this show love the feedback and I love knowing that you are listening. NOW BOOKING PODCAST GUESTS: CLICK HERE https://podcast.jamesheppner.com/podcast-guest

IN THIS EPISODE WE'LL DISCUSS...What is emotional competency?Why is it important?Why are we not taught how to be emotionally competent as children?The myth of rationalityDouglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and a highly experienced mediator.Doug's work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons. I'M HERE TO SERVE & SUPPORT YOUConnect with me to Guest on my Podcast, join me for a Virtual Coffee where we just chat and get to know each other or experience a Business & Life Strategic Consultation at no chargeGuest on my Podcast  |  Virtual Coffee  |  Business-Life Strategic Consultation  Enjoy the show. James Heppner Website  |  LinkedIn  Psss.... If you like the podcast episode, let us know by subscribing, leaving a little review, and sharing with a friend as you feel appropriate - the guests that I host on this show love the feedback and I love knowing that you are listening. NOW BOOKING PODCAST GUESTS: CLICK HERE https://podcast.jamesheppner.com/podcast-guest

Doug Noll is an award-winning author, speaker, and trainer. Doug is the co-founder of the award-winning Prison of Peace Project. He has trained mediators and leaders in Europe, the Middle East, and Asia in his innovative peacemaking and mediation processes.   Doug's honors include California Lawyer Magazine Attorney of the Year, a Purpose Prize Fellow, and Best Lawyers of America Lawyer of the Year.   In this episode, Doug shares with Mike why he shifts from being a successful lawyer to pursuing a career as a mediator and peacemaker. Doug explains the best way to help an angry person calm down and how those skills work in different scenarios.

Co-Host Doug Noll (https://mountaintoppodcast.com/noll) It's not uncommon for us as men to imagine ourselves as warriors. But the wisest warriors know a valid war isn't about the fighting, it's about the peace at the end. Even soldiers are often tasked as peacekeeping forces. Popular guest Doug Noll returns to discuss how we as men are actually at our best when we're peacemakers. This guy works in maximum security prisons teaching murderers how to be exactly that, with great success...so you know he's on to something. Indeed, Doug hits the ground running with a full-scale explanation of why violence is perhaps the least evolved of possible masculine responses. And when it comes to keeping peace with the women in your life, wait until you hear Doug explain his genius concept of 'listening your girlfriend into existence'. Then, hang in there for Doug's explanation of how another concept can help propel your career as well as your relationships with others, including women. Next, what are the fascinating ways your hormones and body chemistry contribute to building rapport, decreasing aggression and fomenting peace? A lot of this is about negotiating skill, which is POWERFUL. Nevertheless, to completely throw a scientific wrench in the works, listen in as Doug explains what he thinks of Stephen Covey's strategic habit of 'thinking win/win'. Keep calm and carry on to https://mountaintoppodcast.com/ === HELP US SEND THE MESSAGE TO GREAT MEN EVERYWHERE === We'll keep the solid, actionable content coming...all for free. If you love what you hear, please give us a 'thumbs up' by rating the show (takes one second) and leaving us a review. As we say here in Texas, we appreciate you!

If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations.   Doug is the co-founder of the award-winning Prison of Peace Project, which teaches long-term inmates in maximum security prisons to be peacemakers and mediators. Doug's latest book is called, "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less".  His website is https://dougnoll.com/   Note: This episode was previously aired.   Our sponsor, Ritual's Essential Protein, is a delicious, plant-based protein powder with three distinct formulas designed to meet the body's changing protein needs during different life stages.  There's Daily Shake 18+, Daily Shake 50+ and Daily Shake Pregnancy and Postpartum. Each of these three thoughtful formulas contains 20 grams of pea protein per serving. Ritual's Essential Protein powder is a good foundation for your health that's easy to incorporate into your daily rituals—just add water, shake and sip! Ritual offers a super flexible subscription service with free shipping for subscribers, free, easy cancellation and a money-back guarantee within the trial period. Ready to shake up your protein Ritual? Our Nobody Told Me! listeners get 10% off during your first 3 months at ritual.com/NTM.

Doug is a former California attorney of the year, award-winning author, and mediator who has mediated thousands of people to help them resolve deep interpersonal and ideological conflicts. In this episode, he shares the simple yet powerful technique to calm anyone in 90 seconds or less by listening them into existence. He also discusses why emotional invalidation is the first deadly sin, why being soft actually signifies strength, and how vulnerability is powerful.  Connect with Doug at dougnoll.co/positivehead Care to play a game with the youniverse? Now you can let the youniverse choose the episode you are meant to hear next by clicking here! Download The Golden Key audio or e-book at GoldenKey.Gift with the Code: POSITIVEHEAD Follow Brandon on Instagram and text him to receive regular golden nuggets of wisdom at 310.564.0750