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The Power of Empathy in Leadership with Doug NollIn this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Douglas E. Noll, owner of DougNoll.com, emotional intelligence expert, mediator, and award-winning author. Doug brings decades of insight into how empathy—often misunderstood as weakness—is in fact the foundation of strong, effective leadership. With a background that spans law, neuroscience, and international peacebuilding, Doug shares transformative tools for emotionally intelligent leadership in today's complex world.Leading with Empathy: Why Emotions Matter More Than EverDoug opens by dismantling the myth that emotions have no place in leadership. In reality, empathy is one of the oldest and most powerful human tools for communication and connection—far older than language itself. For over a million years, humans relied on nonverbal emotional signals to form social bonds and navigate conflict. That legacy is still with us today.Through his work, Doug has developed affect labeling, a neuroscience-backed technique that helps leaders de-escalate tension by naming and reflecting others' emotions. This method calms the brain's emotional centers, creating space for rational thought, trust, and clarity. Whether you're managing a team, facing conflict, or navigating change, Doug's approach makes emotional intelligence both teachable and tactical.Doug also warns leaders about relying on “gut instinct” during high-stakes decision-making. Gut feelings are often just pattern recognition—and without emotional clarity, those patterns can be misleading. The best leaders, Doug argues, are emotionally attuned, vulnerable when needed, and skilled in human behavior—not authoritarian by default.About Doug NollDouglas E. Noll, JD, MA, is the owner of DougNoll.com. After leaving a successful 22-year career as a trial lawyer, Doug became a full-time peacemaker. He is an award-winning author, mediator, teacher, and trainer whose work ranges from international conflict resolution to helping life-sentenced inmates become mediators inside maximum-security prisons. He is the co-founder of the Prison of Peace project and the creator of the Noll Affect Labeling System. His fourth book, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, has been published in multiple languages and is now in its second printing.About DougNoll.comDougNoll.com is the home of Doug's consulting, speaking, and training work. He helps leaders, educators, mediators, and organizations master emotional intelligence to build trust, resolve conflict, and foster stronger relationships in any setting. Through keynotes, workshops, online resources, and his best-selling books, Doug equips people with science-based strategies to lead with clarity and connection.Links Mentioned in this Episode:DougNoll.comDoug Noll on LinkedInDe-Escalate: How to Calm an Angry Person in 90 Seconds or LessPrison of Peace ProjectEpisode Highlights:Why empathy is one of the oldest human leadership traitsThe neuroscience behind affect labeling and how it calms conflictHow military leadership prioritizes...
Have you ever wondered why you have different reactions with different people in your life? Maybe it's easy to respond to a friend with love and patience but difficult to respond to your spouse without getting angry.The truth is our character is revealed in how we react. Lysa TerKeurst puts it this way: "Our feelings are indicators, not dictators."In this episode, you'll learn:What the four kinds of reaction types are and which one you are.How to work toward balance with your mind (thoughts), body and soul (feelings).Helpful LinksHave a question for Lysa, Jim or Joel? Leave us a message, and it could be answered on one of our future podcast episodes! Start here.Download “Trust Is a Track Record: 5 Scriptural Truths To Remember God's Faithfulness" by Lysa TerKeurst here.Purchase "The Trust Journey Bundle" that includes I Want to Trust You, but I Don't by Lysa TerKeurst as well as The Trust Journey (a guided journal to use alongside I Want to Trust You, but I Don't) here.We'd like to extend a special thank-you to our sponsor for this season, Compassion International. When you sponsor a child, you'll receive the “Proverbs: The Beginning of All Wisdom” study guide as our gift to you! Go to compassion.com/proverbs31 to get started!Download the "What's Your Reaction Type" Chart by Lysa TerKeurst.Click here to download a transcript of this episode.Want more on this topic? Listen to "Why Do I Feel So Angry?" here.Listen to "The Daily Cure for a Heavy Heart."Watch "I Don't Want To Be an Angry Person."
In this episode of the Daily Mastermind, host George Wright III interviews Doug Noel, a former trial lawyer who transitioned to becoming a peacemaker. Noel shares his journey from practicing law to focusing on emotional intelligence, de-escalation, and conflict resolution. They discuss the importance of recognizing and managing emotions, both in personal and professional settings, through techniques such as affect labeling. The conversation covers how emotional competence can enhance leadership, build trust, and create emotional safety, ultimately leading to more fulfilled and successful lives. Doug also provides practical steps for mastering these skills and offers resources for further learning. 01:29 Doug's Journey from Lawyer to Peacemaker02:44 The Philosophy of Tai Chi and Its Impact03:22 The Turning Point: Questioning the Legal Career04:32 Pursuing a New Path in Peacemaking08:06 Understanding Emotional Intelligence12:12 The Science Behind Affect Labeling16:35 Practical Application of Affect Labeling19:21 Overcoming Social Prejudices in Emotional Labeling19:52 The Power of Self-Awareness and Emotional Intelligence20:29 Mastering Emotional Competence in Business21:37 The Myth of Rationality and Embracing Emotions24:59 The Two Types of Listening27:26 Creating Emotional Safety in Leadership31:49 Practical Steps to Develop Emotional Competency Thanks for listening, and Please Share this Episode with someone. It would really help us to grow our show and share these valuable tips and strategies with others. Have a great day. George Wright III“It's Never Too Late to Start Living the Life You Were Meant to Live”FREE Daily Mastermind Resources:CONNECT with George & Access Tons of ResourcesGet access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU.Join FREE at www.JoinTheEvolution.comAbout Doug NollDoug Noll is an expert in resolving complex and emotional conflicts, with a distinguished career as a lawyer turned peacemaker, mediator, and leadership consultant. After 22 years as a trial lawyer, he shifted to mediation and leadership development, earning recognition as one of the Best Lawyers in America and Northern California Super Lawyer. He co-founded the pro bono Prison of Peace project, winning California Attorney of the Year in 2012.An acclaimed author, Doug has written award-winning books, including De-Escalate and Elusive Peace. He teaches at Pepperdine's Straus Institute for Dispute Resolution and is a sought-after trainer and lecturer on peacemaking and conflict resolution.Outside his professional life, Doug is a skilled violinist, pilot, tai chi master, and chef. He lives in the Sierra Nevada, California, with his wife Aleya.Guest Resources:Instagram: https://www.instagram.com/douglasenoll/Website: DougNoll.comCLICK HERE to submit your request for a FREE PERFECT Interview on Valiantceo.com Magazine.
If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations. Doug is the co-founder of the award-winning Prison of Peace Project, which teaches long-term inmates in maximum security prisons to be peacemakers and mediators. Doug's latest book is called, "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less". His website is https://dougnoll.com/ Ritual's clinically-backed Essential For Women 18+ multivitamin has high-quality, traceable key ingredients in clean, bioavailable forms. It's gentle on an empty stomach with a minty essence that helps make taking your multi-vitamin enjoyable. Our Nobody Told Me listeners! Get 25% off your first month at ritual.com/NTM. Start Ritual or add Essential for Women 18+ to your subscription today. Thinking about starting your own business? Already have one? Shopify is the all-in-one commerce platform that makes it simple for anyone to start, run and grow your own successful business. With Shopify's single dashboard, you can manage orders, shipping and payments from anywhere. Businesses that sell more, sell on Shopify! Sign up for your one-dollar-per-month trial period at shopify.com/nobody
In this episode of Tactical Living, we delve into the critical skill of de-escalation (Amazon Associate) for first responders. Effectively managing high-tension situations not only ensures the safety of all involved but also fosters trust within the community. We explore five practical de-escalation techniques, providing real-world examples to illustrate their application. For a comprehensive guide on de-escalation techniques, consider reading De-Escalate: How to Calm an Angry Person in 90 Seconds or Less by Douglas E. Noll. This book offers practical strategies grounded in neuroscience to effectively manage and defuse tense situations. Active Listening: Explanation: Demonstrating genuine attention to the individual's concerns can defuse tension. Example: An officer responds to a domestic dispute and allows each party to express their grievances without interruption, acknowledging their feelings and summarizing their points to show understanding. Empathy and Validation: Explanation: Recognizing and affirming the individual's emotions can reduce hostility. Example: During a protest, an officer approaches a distressed demonstrator, saying, I see you're upset about the situation; it's important to have your voice heard. Calm and Non-Threatening Demeanor: Explanation: Maintaining a composed and approachable presence can prevent escalation. Example: In a heated argument at a public event, an officer keeps a relaxed posture, speaks softly, and avoids aggressive body language, helping to soothe the agitated individuals. Clear and Respectful Communication: Explanation: Using simple, respectful language ensures clarity and reduces misunderstandings. Example: When directing a non-compliant individual, an officer calmly states, Sir, for everyone's safety, please step back onto the sidewalk. Offering Choices and Alternatives: Explanation: Providing options empowers individuals and can lead to voluntary compliance. Example: Facing a trespasser refusing to leave, an officer offers, You can exit through the front door, or I can escort you out through the side—it's your choice. Mastering de-escalation techniques is essential for first responders aiming to resolve conflicts peacefully and maintain public trust. By actively listening, showing empathy, maintaining a calm demeanor, communicating clearly, and offering choices, officers can effectively manage volatile situations. Implementing these strategies not only enhances safety but also strengthens community relations. Secure your firearm with my buy one get one free affiliate code from STOPBOX http://stopboxusa.com/LEOWARRIORS All viewpoints discussed in this episode are for entertainment purposes only and are simply our opinions based off of our own experience, background and education. Want to be a guest on Tactical Living? Send Ashlie Walton a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/1594754484675x841981803913560400 #policepodcast #policeofficer #leowarriors #thinbluelineusa #firstresponder #lawenforcementpodcast #LawEnforcement #LEOWarriors #training ⩥ PLEASE SUBSCRIBE TO OUR YOUTUBE CHANNEL ⩤ https://geni.us/wAtlvPu CLICK HERE for Amazon's Today's Deals on TACTICAL GEAR: https://geni.us/KmvaOVM (Affiliate Link) (Ad) Some product links are affiliate links which means if you buy something by clicking on one of our links, we'll receive a small commission. CLICK HERE to join our free Police, Fire, Military and Families Facebook Group: https://geni.us/YM5tsB Check out our website and learn more about how you can work with LEO Warriors by going to: https://www.leowarriors.com/ Like what you hear? We are honored. Drop a review and subscribe to our show. The Tactical Living Podcast is owned by LEO Warriors, LLC. None of the content presented may be copied, repurposed or used without the owner's prior consent. For PR, speaking requests and other networking opportunities, contact LEO Warriors: EMAIL: ashliewalton555@gmail.com. ADDRESS: P.O. Box 400115 Hesperia, Ca. 92340 ASHLIE'S FACEBOOK: https://www.facebook.com/police.fire.lawenforcement ➤➤➤➤➤➤➤➤➤➤➤➤➤➤➤➤➤➤ This episode is NOT sponsored.
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Send us a textWhat if unchecked anger could leave you as defenseless as an ancient city without walls? Join me, James Long Jr., as we explore the profound consequences of uncontrolled anger and the transformative strength of self-control, anchored in the wisdom of Proverbs 25:28. We'll uncover how the Bible uses vivid imagery to highlight the importance of guarding our hearts and emotions, and how embracing self-control can fortify us against the destructive outcomes of unchecked anger.Through this enlightening session of Lessons for Life, we'll delve into practical steps for applying biblical principles to manage anger. Learn to guard your heart, seek God's guidance, and approach conflicts with grace, ensuring that your responses honor God and build up rather than tear down. Whether you're grappling with anger or striving for greater self-control, this episode offers invaluable insights and actionable guidance for lasting, God-honoring transformation. Don't miss out on the opportunity to experience peace, hope, and joy through Christ. For more resources and support, visit jameslongjr.org. ABOUT JAMES AND LESSONS FOR LIFEAre you longing to find answers to the deeper issues of life? Join Dr. James Long, Jr., a pastor, counselor, and university professor with over 30 years of experience. Hear James as he tackles some of life's biggest questions and helps us find God's solutions to life's struggles. Learn the power of living by God's grace and for His glory. Experience the joy of forgiveness and freedom found in Jesus Christ alone. If you are in search of freedom, you will love being part of this conversation. Subscribe, and enjoy the show! LinksWebsite – https://jameslongjr.org/Facebook – https://www.facebook.com/drjameslongjrInstagram – https://www.instagram.com/drjameslongjr/Apple Podcast – https://jameslongjr.org/applepodcastGoogle Podcast – https://jameslongjr.org/googlepodcast
What triggers one's frustrations in Singapore? Even the smallest inconvenience can spark irritation, making it feel like we're always on the edge of our temper. Synopsis: The Usual Place host Natasha Ann Zachariah explores contemporary societal choices and youth perspectives. Murals and HDB block patterns, poor service, bad food, long queues, queue cutters, ‘undeserving' seat occupiers on public transport, slow walkers, ‘pawrents' spending money on their furkids, XMMs — the list of what grinds Singaporeans' gears seems to grow by the day.Throw in social media platforms into the mix, and the rants come fast and furious.There's an appetite for it - just look at the existence of Singapore-centric complaint groups online and the number of members they have. Or the TikTok videos that pop up, where people rant about a perceived slight or minor irritation. Or the people who have been caught in 4K acting out on the roads, in malls or restaurants. We could go on.Natasha goes outdoors to find out if people share this sentiment and what we can do should we encounter the Angry Person. Highlights (click/tap above) 0:45 Anger in comment section 1:55 The anonymity factor 4:50 Context is everything 6:58 Breathe in, breathe out - anger is unhealthy Follow Natasha on her IG account and DM her your thoughts on this topic: https://str.sg/8Wav Host: Natasha Zachariah (natashaz@sph.com.sg) Read Natasha's articles: https://str.sg/iSXm Follow Natasha on LinkedIn: https://str.sg/v6DN Edited by producers: Teo Tong Kai and Eden Soh Executive producers: Ernest Luis and Lynda Hong Filmed by: Amirul Karim and Hana Chen Follow The Usual Place Podcast here and get notified for new episode drops: Channel: https://str.sg/5nfm Apple Podcasts: https://str.sg/9ijX Spotify: https://str.sg/cd2P YouTube: https://str.sg/wEr7u Feedback to: podcast@sph.com.sg --- Follow more ST podcast channels: All-in-one ST Podcasts channel: https://str.sg/wvz7 ST Podcast website: http://str.sg/stpodcasts ST Podcasts YouTube: https://str.sg/4Vwsa --- Get The Straits Times' app, which has a dedicated podcast player section: The App Store: https://str.sg/icyB Google Play: https://str.sg/icyX #tup #tuptrSee omnystudio.com/listener for privacy information.
An angry person is a desperate person | JLP Tue 7-16-24 JLP Tue 7-16-24 Trump/Vance 2024. Callers have problems. Another rally attendee calls! Hr 1 Trump picks JD Vance. "God Bless the USA," but America's gone. Paul's a 42yo drunk beta. Hr 2 Paul telling women his problems! Calls, Supers… Ibree: How to raise daughter right? Prayer? Hr 3 Jacqueline in Dixie! Angry, desperate people: "discrimination." Calls: RNC. Joe was at the rally! Biblical Question: Do you have hope? TIMESTAMPS (0:00:00) HOUR 1 - Country & Western Tuesday (0:07:09) Wait and see. JD Vance. Less emotional? Wife lawyer. (0:13:06) JD Vance admits wrong on Trump. Millennial. (0:17:49) Trump at RNC, with bandage. "God Bless the USA" song. (0:22:14) Night/day, D vs R: America's gone. Criminals free! Lee Greenwood. (0:31:41) Work on yourself. Overcome evil. Pray, be present, aware (0:35:08) PAUL, CA: Drank all day. Stay-at-home beta. Ex nagging, her friend (0:42:14) PAUL: Telling women his problems. Father? 42! (0:46:39) PAUL: Forgiven? I love you mom, not. Forgave father. BREAK (0:55:00) NEWS Hr 1 … HOUR 2 (1:03:34) PAUL: Trust evil over good. (1:07:43) PAUL: Be present. Face mother. Never tell a woman your problems (1:13:16) PAUL: Job?... JLP sings Katy Perry. Food Stamps for liquor?! Homeless? (1:18:57) PAUL: Silent Prayer. Forgive. Don't tell. Leave sons be. (1:22:09) NOBLE, NY, 1st, Paul troll, BQ: "hope"? Believe in self. (1:26:09) Supers: BQ, Trump attempt, BREAK (1:32:30) Supers: BQ, Evil human beings, JD Vance, Pump gas THEN pay! (1:42:49) IBREE, WI, 1st, how to raise daughter right? Silent Prayer: Sleep (1:46:49) IBREE: Forgive "witch" mother … you'll be free (1:51:38) JACQUELINE, AL, 1st, fathers... Don't bash children's father. BREAK (1:55:00) NEWS Hr 2 … HOUR 3 (2:04:09) JACQUELINE: No longer Dem. Stories. You funny, hell on wheels! Dixie! (2:12:22) JLP: An angry person is a desperate person. No love. Crime is legal. (2:22:09) Black man used white name for job interview, sues for discrimination (2:31:33) Announcements (2:35:09) CA law: Schools can't tell parents if child is trans. They don't care! (2:37:27) ADRIENNE, FL, attitude, RNC, Amber Rose, seeing network unfold (2:44:20) JOE, OH, was at the rally with wife! Secret Service women. Dishonesty (2:55:49) Closing: Spiritual battle: Human nature is evil!
In Episode 137 the 3 guys review WWE Raw, Smackdown, AEW Dynamite, AEW Collision, how Tim is not an angry person, and more! We are on prowrestlingtees.comif you want to help and support us click the link below: https://www.prowrestlingtees.com/thepwfanFollow us on any of our socials below:https://twitter.com/ThePWFanhttps://www.instagram.com/thepwfan/?hl=en
Similar to Chaucer's Canterbury Tales, a storytelling contest takes place at an inn for a free meal, featuring the Miller's Tale, the Nun's Tale, the Wife of Bath's Tale, and the Knight's Tale. Written by Ean Smith (@marcusdayhooray). Sponsored by: Robby's Bobbin' On Up: A Private Affair, MyBees Credits: Matthew Storino (@StorinoMp) - Narrator, Fox, Kid 2, TV Anchor, Cpl. Utah, Soldier 3, Hern Askwabbitite Fee Basanavicius (@fbasanavicius) - Prioress, Nun, Absolon, Pertelote, Midwife, Old Woman, Angry Person 3, Guest 1, Kid 1, Pvt. New Mexico, Widow 1, Arcite, Bandit, Diana, Soldier 2, Kid Dylan Carey (@_groovebox_) - Miller, Squire, Nick, Hen 2, Bad Shitty Knight, Angry Person 2, Guest 2, Robby Bobbins, Palamon, Widow 2, Banditee, Waiter, Paramedic 2 Travis Marsala (@travismarsala) - Innkeeper, Knight, Monk, John, Chanticleer, King Arthur, Announcer, Lt. Arkansassachusetts, Pvt. Ohio, Theseus, Soldier 1, Lawyer, Paramedic 1 Susan Day - Wife of Bath, Alisoun, Hen 1, Old Lady, Queen Arthur, Angry Person 1, Kid 3, Cpt. Montana, Portunda, Widow 3, Emelye, Witness Creators & Guests Ean Smith - Producer
Andrew Yurman Glaser drops into Podcast Hell to talk about renaming The Staples Center, sports knowledge insecurity, being a better person, remembering names, teaching, high school gear, The Brighton Barons, cats killing birds, squatting, our twenties, drinking milk, jaywalking, safety regulations in Mexico and more.
Similar to Chaucer's Canterbury Tales, a storytelling contest takes place at an inn for a free meal, featuring the Miller's Tale, the Nun's Tale, and the Wife of Bath's Tale. Written by Ean Smith (@marcusdayhooray) Sponsored by: Robby's Bobbin' On Up: A Private Affair Credits: Matthew Storino (@StorinoMp) - Narrator, Fox, Kid 2, TV Anchor, Cpl. Utah Fee Basanavicius (@fbasanavicius) - Prioress, Nun, Absolon, Pertelote, Midwife, Old Woman, Angry Person 3, Guest 1, Kid 1, Pvt. New Mexico Dylan Carey (@_groovebox_) - Miller, Squire, Nick, Hen 2, Bad Shitty Knight, Angry Person 2, Guest 2, Robby Bobbins Travis Marsala (@travismarsala) - Innkeeper, Knight, Monk, John, Chanticleer, King Arthur, Announcer, Lt. Arkansassachusetts, Pvt. Ohio Susan Day - Wife of Bath, Alisoun, Hen 1, Old Lady, Queen Arthur, Angry Person 1, Kid 3, Cpt. Montana Creators & Guests Ean Smith - Producer
Angel Reese got tossed from last night's game for arguing with officials. Boomer wonders why she seems so angry. Gio thinks she's just super competitive and turned herself into a villain.
I hope you are having a great week. Today I want to talk with you about Emotional Intelligence & Leadership. I'm joined by a special Guest Doug Noll. Doug was born partially deaf, nearly blind, crippled and supersmart. All buzz kills for the girls in his early years. He graduated from Dartmouth College, earned his law degree and was a ferocious civil trial lawyer for 22 years. Then he went back to school to become a peacemaker. Since he left his lucrative law practice in 2000, Doug has devoted his life to understanding human conflict. His ground-breaking work in de-escalating anger in potentially violent confrontations has transformed the lives of thousands. We are going to dive deep into a ton of content, but we will share some amazing strategies, tools and concepts that can help you to level up as a Leader and truly create a successful life and business. I hope this message helps inspire and motivate you to Unleash Your True Potential. Let me know your thoughts. George Wright SUBSCRIBE: Apple | Google | Spotify | iHeart www.thedailymastermind.com (official podcast website) GUEST RESOURCE: DougNoll.com RESOURCES: Prosperity Pillars Poster The Prosperity Pillars Poster is a collection of 12 Principles for Success and Prosperity that will help you Live the life you were meant to live and Unleash Your Potential Daily. Create daily rituals and affirmations with this 24x36 inch poster. www.prosperitypillars.com About George Wright III: George Wright is a Proven, Successful Entrepreneur- and he knows how to inspire entrepreneurs, companies, and individuals to achieve Massive Results. With more than 20 years of Executive Management experience and 25 years of Direct Marketing and Sales experience, George is responsible for starting and building several successful multimillion-dollar companies. He started at a very young age to network and build his experience and knowledge of what it takes to become a driven and well-known entrepreneur. George built a multi-million-dollar seminar business, promoting some of the biggest stars and brands in the world. He has accelerated the success and cash flow in each of his ventures through his network of resources and results driven strategies. George is now dedicated to teaching and sharing his Prosperity Principles and Strategies to every Driven and Passionate Entrepreneur he meets. His mission is to Empower Entrepreneurs Globally to create Massive Change and LIVE their Ultimate Destiny.
I hope you are having a great week. Today I want to talk with you about Emotional Intelligence & Leadership. I'm joined by a special Guest Doug Noll. Doug was born partially deaf, nearly blind, crippled and supersmart. All buzz kills for the girls in his early years. He graduated from Dartmouth College, earned his law degree and was a ferocious civil trial lawyer for 22 years. Then he went back to school to become a peacemaker. Since he left his lucrative law practice in 2000, Doug has devoted his life to understanding human conflict. His ground-breaking work in de-escalating anger in potentially violent confrontations has transformed the lives of thousands. We are going to dive deep into a ton of content, but we will share some amazing strategies, tools and concepts that can help you to level up as a Leader and truly create a successful life and business. I hope this message helps inspire and motivate you to Unleash Your True Potential. Let me know your thoughts. George Wright SUBSCRIBE: Apple | Google | Spotify | iHeart www.thedailymastermind.com (official podcast website) GUEST RESOURCE: DougNoll.com RESOURCES: Prosperity Pillars Poster The Prosperity Pillars Poster is a collection of 12 Principles for Success and Prosperity that will help you Live the life you were meant to live and Unleash Your Potential Daily. Create daily rituals and affirmations with this 24x36 inch poster. www.prosperitypillars.com About George Wright III: George Wright is a Proven, Successful Entrepreneur- and he knows how to inspire entrepreneurs, companies, and individuals to achieve Massive Results. With more than 20 years of Executive Management experience and 25 years of Direct Marketing and Sales experience, George is responsible for starting and building several successful multimillion-dollar companies. He started at a very young age to network and build his experience and knowledge of what it takes to become a driven and well-known entrepreneur. George built a multi-million-dollar seminar business, promoting some of the biggest stars and brands in the world. He has accelerated the success and cash flow in each of his ventures through his network of resources and results driven strategies. George is now dedicated to teaching and sharing his Prosperity Principles and Strategies to every Driven and Passionate Entrepreneur he meets. His mission is to Empower Entrepreneurs Globally to create Massive Change and LIVE their Ultimate Destiny.
Why there's no such thing as an “angry person”? | Bronwyn Schweigerdt | #TGV472Tune into #TGV472 to get clarity on the above topic. Here are the pointers from Bronwyn's conversation with Naveen Samala on The Guiding VoiceIntroduction and context settingTop 3 things that contributed to Brownwyn's successThe concept of "externalizing" feelings and why she believes it's so crucial for mental well-being.What led her to the realization that there's no such thing as an "angry person"? How did this understanding shape her approach to therapy?Specific examples of how helping individuals externalize their feelings, especially anger, has led to remarkable transformations in their mental health?How does she help her clients develop a healthier relationship with anger and, in turn, with themselves?Some of the techniques or strategies Brownwyn employs while coaching her clientsWhat common misconceptions or stigmas are associated with anger and mental health? How can we collectively work to dispel them?WITTY ANSWERS TO THE RAPID-FIRE QUESTIONSAbout her upcoming projects or any resources where the audience can learn more about her approach to mental health and emotional well-being?TRIVIA ABOUT Anger ManagementAbout the guest:Bronwyn Schweigerdt is a psychotherapist who specializes in helping people express their hidden and often stigmatized feelings like anger and rage, ultimately promoting mental health. Her podcast, "Angry at the Right Things," serves as a platform to assist listeners in externalizing these emotions. Bronwyn believes that sharing emotions with a compassionate person can help alleviate trauma and that feelings are meant to be shared, not endured in isolation, as this enables healing and builds healthier relationships.She is also an LMFT(Licensed Marriage and Family Therapist), public speaker, and an authorLinkedIn: https://www.linkedin.com/in/bronwyn-schweigerdt-3124857/CONNECT WITH THE HOST ON LINKEDIN:Naveen Samala: https://www.linkedin.com/in/naveensamalahttp://www.naveensamala.comIf you'd like to contribute to our mission, please donate through Paypalhttps://paypal.me/NaveenSamlaIf you wish to become a productivity monk: enroll in this course: https://www.naveensamala.com/courses/ProductivityMonk-636d10fde4b055920139e51dTGV Inspiring Lives Volume 1 & 2 are on Amazon:Vol 2: Notion Press: https://notionpress.com/read/the-guiding-voice-inspiring-lives-volume-2Vol 1: Paperback:https://amzn.eu/d/4Y1HAXj#TGV is available in Hindi & Telugu:https://youtube.com/@tgvhindi Audio:https://open.spotify.com/show/2wyLNGG0tsHucmhRauh4o (#tgvhindi) Hosted on Acast. See acast.com/privacy for more information.
Episode Summary: In this episode of Practice Growth HQ I speak with Douglas Noll about how to de-escalate conflict in the workplace. Doug started his career as a lawyer but transitioned into peacemaking in 2000, dedicating his life to resolving human conflict. His innovative approach is something you'll want to have in your back pocket, so that you can de-escalate workplace conflict and get the outcome that you want. In this episode you'll learn how to turn an angry person into a calm person in 90 seconds or less, how to apply listening skills in all areas of your life, and the secret to helping other people feel deeply heard. If you'd like to have a more harmonious practice, don't miss this episode! What you'll learn: (04:48) Doug shares what led him to transition from working as a lawyer to mediator (07:24) Discover the core reason why your team members get upset at work and how to calm them down in less than 90 seconds (10:12) How to resolve upsets quickly: Why it's important to ignore the words and listen to the emotions (12:35) How to apply listening skills in all areas of your life (14:40) Unpacking the seven layers of emotions and the science behind them (17:51) How to build the skills of emotion so that you can communicate more effectively (18:51) Why upset people may reject your labelling of their emotions (and how you can help them come around) (20:05) Why you shouldn't practise these skills in your personal relationships until you are very competent at the art of labelling emotion (21:44) Why consistent emotion labelling of young children can have a dramatically positive effect on their lives (23:15) What to do (and what NOT to do) if a patient comes in and you can sense they feel anxious Plus loads more! Links and Resources: Website: https://www.dougnoll.com Book: De-Escalate: How to Calm an Angry Person in 90 Seconds or Less
You can calm that angry person in 90 seconds or less Treat anger as a normal emotional response that you can control Episode 199 (Doug is based in California and this is a repeat of episode 117) Why you need to listen to this episode now. If you ever need to face angry people and want a better way to manage the situation, listen to this conversation to save the situation and relationship. If you ever feel out of control from your own anger, examine this perspective to maintain your dignity while deescalating the situation. ----- George Torok and special guest, Doug Knoll - an attorney turned peacemaker - explore the nuanced world of anger and its impact on both personal and professional environments. Focusing on de-escalation strategies and the key role of active listening, this podcast sheds light on how to manage one's emotions, particularly anger, in challenging situations. Knoll provides a unique perspective on anger, viewing it as a response to boundary violations rather than labeling it as “good” or “bad”. His de-escalation strategies have found success in the most unlikely of places, including maximum-security prisons, attesting to their effectiveness. The takeaways from this episode can help leaders better understand their team's emotions, promote effective conflict resolution, and ensure a healthier, more empathetic workspace. The podcast dives deep into the concept of triggers and their role in hijacking rationality, offering effective tactics to anticipate, understand, and respond to these emotional triggers. The importance of self-awareness and self-regulation are highlighted, along with a novel approach to redirect the frustration caused by commonly-encountered triggers. Transitioning into the more sensitive realm of emotional invalidation, the episode examines its harmful effects in personal and professional relationships. The discussion is geared towards parents, teachers, team leaders, and anyone looking to foster emotional safety and create deeper, healthier relationships. The importance of emotional validation is underpinned, coupled with practical techniques to effectively validate and address emotions. Notably, this episode not only offers intellectual paths to managing anger but also guidance for those grappling with pervasive anger issues stemming from trauma. Prepare to be drawn into a riveting conversation about controlling anger for personal growth and professional success as you tune into this podcast. ----- About Doug Noll Doug Noll is a lawyer-turned-peacemaker. In addition to his law degree, he has a Masters Degree in Peacemaking and Conflict Studies. In 2000, he left a successful law practice as a civil trial lawyer to help people resolve conflicts without litigation or conflict. Doug was born nearly blind, partially deaf, and with two clubbed feet. His disabilities were challenging to overcome….and he did He's a second-degree black belt and tai chi master, a certified ski instructor, an airplane and helicopter pilot, a white-water river rafter, and a jazz violinist. Doug teaches people how to de-escalate angry people in 90 seconds or less. His fourth book, an Amazon bestseller, is called De-Escalate: How to Calm an Angry Person in 90 Seconds or Less. Doug has online video courses and provides workshops and coaching to individuals and organizations desiring to increase their emotional competency. As a listener of Your Intended Message you are entitled to receive a free book, How to Listen Others into Existence. Learn more Doug Noll here https://dougnoll.com/ ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We'll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He's fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/
What if you could know EXACTLY what to say to Calm An Angry Person in 90 Seconds Or Less? Vet Life Reimagined is excited to bring a unique episode with guest, Kerry Mensior, Executive Director of IDEA, the International De-Escalation Association. It's fair to say that in the veterinary profession, we have to deal with some human emotions. This episode will give you an understanding about neuroscience, personality science, and core human drivers to calm yourself and someone else who is in a survival state. *Please hit the "follow" button on your podcast app to support the show!Resources:IDEA websiteFree BANK values assessmentEmail Kerry to get your other tools: team@theidea.world Kerry's De-Escalation Conversations PodcastVet Life Reimagined YouTube channel About the Guest:A 30-year Law Enforcement veteran, Kerry Mensior is the face of change in how First Responders, K-12 Educators, and medical professionals communicate with the people they serve. He teaches a revolutionary set of tools that allow you to quickly develop rapport, effectively communicate, De-Escalate, and negotiate with people in all situations, including people in emotional crises. Kerry is a retired Sergeant with the San Diego Police Department, and for 30 years he served as a highly decorated Police Officer, Detective, and Sergeant. He is now the Executive Director of the non-profit, IDEA. IDEA theidea.world is a non-profit called International De-escalation AssociationDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showMore Vet Life Reimagined?
In this episode, Doug Noll and I discuss the pain he endured as a child having been born with several disabilities and how he struggled through school until a teacher discovered he could barely see… Doug's life story is one of overcoming, not succumbing to challenges he was faced with… sharing his experience with emotional wounding and deep grief. Doug has taken his experiences and molded them with his purpose for peace. Douglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and a highly experienced mediator. Doug's work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons. His fourth book, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, was published by Beyond Word Publishing in September of 2017. De-Escalate is now in four languages and its second printing. He is the co-founder of Prison of Peace, and creator of the Noll Affect Labeling System. In 2012, Doug was honored by California Lawyer Magazine as California Attorney of the Year. I am your host, Marci Nettles. I have had a lifetime of opportunities where I had the choice to Breakdown or Breakthrough. It is my hope this Podcast may become your light in the darkness, as you listen to the stories of people I consider “heroes.” Each one had a point where they too had to choose to either Breakdown or Breakthrough! Working from home, with my husband/business partner, helping people around the world find new levels of success in their health and wellness, is part of what makes me tick! If you are open to opportunity, let's connect! Thank you for listening! Please connect with Doug: DougNoll.com Purchase Doug's Book here: MarciNettles.com/books Find Marci at marcinettles(.)com Don't forget to claim your FREEBIE from Doug by going to Marcinettles.com/freebies
IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Proverbs 29More Proverbs of Solomon (v 1-27)**********Scriptures taken from the Holy Bible, New International Version ®, NIV ® Copyright © 1973, 1978, 1984, 2011 by Biblica, Inc. Used with permission. All rights reserved worldwide.The “NIV”, “New International Version”, “Biblica”, “International Bible Society” and the Biblica Logo are trademarks registered in the United States Patent and Trademark Office by Biblica, Inc. Used with permission.BIBLICA, THE INTERNATIONAL BIBLE SOCIETY, provides God's Word to people through Bible translation & Bible publishing, and Bible engagement in Africa, Asia Pacific, Europe, Latin America, the Middle East, and North America. Through its worldwide reach, Biblica engages people with God's Word so that their lives are transformed through a relationship with Jesus Christ.Support the showSupport the show
On this episode of De-Escalation Conversations, host Kerry Mensior delves into the powerful concept that your calendar is a reflection of your true values. He reflects on the challenges individuals face when focusing on what they lack instead of acknowledging their achievements, and how this mindset can affect mental health. Kerry shares practical steps on using a calendar to live a fulfilling life by aligning it with your values and responsibilities, while also improving relationships and reducing procrastination. Tune in for valuable insights and actionable tips to start living your life by design.Get your FREE BANKcode here ($99.00 value):https://CrackMyCode.com/VictoryThe Power of Gratitude: "When you're in gratitude, your brain cannot also be in survival state."— [00:00:44 → 00:00:48]The Importance of Your Calendar: "Your calendar is a reflection of your true values."— [00:01:48 → 00:01:52]The Gap and The Gain: "I want you to think about that for just a moment because anytime you've been depressed, anytime you've been down, any anytime that you've just been Feeling like you're slogging through mud every day. Most of the time, you're looking at the gap, not at the gain. You're looking at what you don't have versus what you do have."— [00:04:02 → 00:04:49]Time Management and Procrastination: "But if your family is not on your calendar, then you're not living your values."— [00:06:16 → 00:06:21]Prioritizing Time with Loved Ones: "When are they gonna have a little bit of time? When are they gonna have a 15 minute time block? And right now, what I want you to do is I want you to put it on your calendar."— [00:08:26 → 00:08:33]BANKCode Assessment: "It's what we use in one of our de escalation tools because it allows you to know the language that the other person can best hear, Not the language that you natively speak."— [00:08:51 → 00:09:03]gratitude, success, achievement, depression, values, calendar, time management, relationships, experiences, family, goal setting, planning, procrastination, emotional state, survival state, executive state, neuroscience, mindset, priorities, reflection, accountability, personality assessment, teamwork, joy, fulfillment, training, scheduling, career, goals, priorities, lifestyleIDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations. Doug is the co-founder of the award-winning Prison of Peace Project, which teaches long-term inmates in maximum security prisons to be peacemakers and mediators. Doug's latest book is called, "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less". His website is https://dougnoll.com/
In this episode of De-Escalation Conversations, Kerry Mensior delves into the powerful impact of evening and morning routines, with a focus on the practice of journaling. Kerry emphasizes the importance of reflection and introspection through journaling, detailing the "WLAG's" approach to capturing Wins, Losses, Aha's, and Goals. He explores the significance of journaling in personal growth and trauma healing, providing insights into the neuroscience behind its effectiveness. With practical tips and techniques, Kerry guides listeners through establishing their own journaling routine and integrating it with mindfulness and meditation practices. Furthermore, he shares his personal morning routine, highlighting the pivotal role of consistency and exercise in his healing journey. Tune in for valuable insights on using routines and journaling as transformative tools for personal growth and healing.The Power of Gratitude: "Your brain does not allow you to be in gratitude and in survival state at the same time, what will happen is if you go into gratitude, your brain will go, oh, I'm safe, and you'll shift into executive state."— [00:07:13 → 00:07:25]The Power of Journaling: "When we write, especially by hand, we engage multiple areas of our brain, including those are involved in thinking language and working memory."— [00:11:07 → 00:11:15]Goal-setting and Journaling: "A journal can be your road map and a companion in this journey."— [00:11:52 → 00:11:55]The Importance of Introspection: "At the end of each day or sometimes maybe even a week, you can write about what you learned, what you struggled with, and how you can improve."— [00:12:48 → 00:12:55]The Power of Journaling for Trauma Healing: "It definitely increases your positivity, and it opens your mind up to more opportunities for success."— [00:13:39 → 00:13:46]journaling, introspection, personal growth, trauma healing, morning routine, evening routine, goal setting, reverse engineering, sleep, rest, gratitude journaling, mindfulness, meditation, self reflection, emotional healing, accountability, resilience, success, consistency, prompts, meditation practice, exercise, workout, 75 hard, sunlight, vitamin D, lifestyle design, self-discovery, healing journey, conflict resolution, communication techniquesIDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
In this episode of De-Escalation Conversations, we delve into the fascinating world of neuroscience and its powerful connection to goal setting. Kerry explores how setting clear, actionable goals not only directs our efforts effectively but also triggers changes in the way our brains operate. By breaking down the science behind goal achievement and the role of dopamine in reinforcing positive behavior, Kerry will provide practical tips for aligning our goals with our brain's natural processes. Drawing from real-world examples, Kerry will show you how to combat procrastination and achieve success by leveraging our brain's capabilities. Tune in to discover how setting and achieving goals is a conversation with our brains, empowering us to reach new heights.QUOTES:Setting Specific Goals: "Vague goals aren't helpful. Being specific as possible with what you want to achieve allows your brain to really set the parameters for what you're going to do. This clarity helps your brain focus on exactly what needs to be done."— [00:06:10 → 00:06:26]The Power of the Brain's Filter System: "When you activate the Raz, which is what you're doing with everything that we just talked about, your brain begins to focus on that and it begins to look for that information because you've just told your brain that that's important information before that it was not important to your survival."— [00:13:49 → 00:14:04]Understanding the Impact of Fear on Decision Making:"When we are in Survival State, what happens is our PFC, our Pre-Frontal Cortex, shuts off electrically. It powers down and we operate from our Hind Brain, our Reptilian Brain, our Lizard Brain, and we don't make good decisions during that time."— [00:17:12 → 00:17:27]neuroscience, dopamine, feel good neurotransmitter, pleasure, reward, goal setting, motivation, positive reinforcement, progress, achievements, neuroscience and goal achievement, neural pathways, myelination, goal specificity, visualization, feedback, procrastination, survival state, executive state, prefrontal cortex, creativity, problem solving, fear center, dopamine boost, clear and specific goals, manageable tasks, regular feedback, celebrating milestones, setting goals, brain's powerIDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Welcome back to another episode of De-Escalation Conversations, where we dive into the world of conflict resolution and finding peaceful solutions. In today's episode, we have a special guest joining us: Matt Lorenc, the Director of Sales and Marketing at Fraud Fighter. With over 20 years of experience in Sales, Team Building and Business Expansion, Matt Lorenc brings a wealth of knowledge in the field of ID and document authentication. We explore the importance of verification and authentication in preventing fraud, as well as the prevalence of synthetic ID fraud and the potential risks it poses. Matt also introduces us to Fraud Fighter's innovative solution, Paladin, which offers quick and efficient ways to verify suspect identity and mitigate risk. We discuss its applications in various industries, from car dealerships to law enforcement, and the impact it can have on preventing financial crimes. So grab your favorite beverage, sit back, and join us as we delve into the fascinating world of fraud prevention and how vital De-Escalation techniques when dealing with Financial and Economic Crimes Investigations. ABOUT MATT:Matt Lorenc has joined Fraud Fighter as the company's new Director of Sales and Marketing. Matt has been building and leading teams that consistently meet and beat growth records for the last 15 years. Designing innovative systems and creating new business opportunities in fintech, logistics, HR compliance, and investments with a focus on SaaS companies in a hyper-growth phase. Matt is excited to bring his passion for team building, data-driven management, diversification, and scalable business expansion to Fraud Fighter. Although an east coast native, after finishing his degree at Fordham University in New York, he and his wife of 13 years moved to Los Angeles, CA. Matt is a keen multi-instrumentalist musician and enjoys writing and playing music, traveling, kayaking, and wrestling for couch space with his 2-year-old American Bully, Charli.KEYWORDS:de-escalation training, shift brain, calm down, statements, prosecution, interviews, suspects, victims, witnesses, salespeople, survival state, good statement, Fraud Fighter, 20 years, synthetic ID fraud, scammers, stolen information, fake IDs, UV light, scanned, TSA, visual inspection, UV flashlight, authentication solutions, dealership websites, mobile apps, web apps, desktop solutions, patrol officers, law enforcement, suspect identity mitigation, riskIDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
In 1994, Dr. Steve Albrecht co-wrote one of the first business books on workplace violence. He interviewed a double murderer in prison for the book. Since then, he has trained thousands of government, healthcare, library, and private-sector employees in workplace violence awareness, prevention, and response. He helps K-12 schools and colleges and universities to create Threat Assessment Teams to address school violence threats. He has written 26 books on HR, security, leadership, and criminal justice topics.
Welcome to the De-Escalation Conversations Podcast! Today, we have a special guest, the Chief Innovation Officer at 1st MOMENT™. With a focus on transforming workplace culture through a prevention-oriented approach, 1st Moment bridges the gap between physical and behavioral health, and work comp incidents. Providing comprehensive care, 1st MOMENT™ aims to prevent incidents and foster well-being within and beyond the workplace. Let's prioritize prevention and create an environment where employees and their families thrive. Join us as we delve into their insights and expertise in reshaping workplace culture. Please join me in welcoming the Chief Innovation Officer from 1st MOMENT™.[00:01:46] Podcast features Chief Innovation Officer of First Moment.[00:04:18] First Moment is critical to managing incidents, reducing costs.[00:10:00] Limited psychological services hinder First Responders being able to help.[00:11:21] Officer involved shootings led to PTSD.[00:15:26] Tragic incidents, and 1st Moment service responds.[00:20:50] People impacted lack tools; children confused. Government must act swiftly.[00:21:57] Physician burnout, high suicide rate, lack of support.[00:26:22] The impact of not prioritizing employee well-being.[00:31:40] 24/7/365 availability for trusted, reliable help.[00:35:14] Maintaining privacy while providing support and education.[00:38:18] Visit https://www.theidea.worldIDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Welcome to the DEC podcast. I want to warn you that the subject matter in this podcast is for Mature Audiences and there may be some parts that are disturbing and Viewer Discretion is advised. I'm going to be sharing a story with you today that is incredibly compelling. It's about a 17-year-old girl and an Oxnard Police Officer – and I'm blessed to know both of them. In this episode, you're going to have the privilege of listening to the conversation I had while speaking with one of them. On May 3rd, 2019, while in a dirt field behind a business in an commercial district, Oxnard CA Police Officer Timothy Roberts shot a 17-year-old girl three times. He did that because, even though he was attempting De-Escalation, she had her mind made up that she wanted to die. Not long after he arrived on scene, she charged at him with a knife forcing him to use deadly force.Roberts, then a 4-year veteran of the Oxnard Police Department, was the first officer on scene and found the teen standing in the parking lot. After the girl brandished a six-inch kitchen knife, Roberts commanded her to drop it while he backed away. A second officer arrived and was in the process of retrieving a less-lethal "beanbag" shotgun from his vehicle when the teen charged at Roberts. Officer Roberts fired three rounds, striking the girl all 3 times. The girl fell to the ground and the two officers immediately began providing first aid until paramedics arrived.The incident was captured in full by Officer Roberts' body-worn camera. In the body-camera footage, the teen can be heard apologizing after she was shot, a guilt that would continue to grow during her stay at the hospital.Doctors initially weren't sure she would survive due to bleeding in her liver. They later warned she would not be able to walk again from a second bullet wound in her leg.The teen recalled the guilt that haunted her in the hospital, even affecting her dreams. She decided to make amends when she was discharged in June that year.The teen and the officer met in person for the first time on Jan. 23, 2020, and have remained in contact ever since. This young lady said she wants to share the lessons she learned to promote mental health awareness. She said, "In many of these situations, the person in my situation does not live. I feel like it's my duty, as someone who lived, to promote mental health awareness."She went on to say, "Always be willing to reach out to someone who might be struggling. Sure, you may be frustrated with them for feeling that way, but if you give them even the least bit of understanding and support, it's a gamechanger."If you're feeling despondent, the National Suicide Prevention Lifeline, for both English and Spanish speakers, can be reached at 988 or suicide prevention lifeline.orgKeep listening, there's a lot to unpack in today's show!IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Meet Kirsten Asher, creator of Feminine Embodiment Method, who teaches women to embody and flow instead of hustle and grind through the way they move, breathe and think. Creator of Feminine Embodiment Method, who teaches women to embody and flow instead of hustle and grind through the way they move, breathe and think. Have you ever felt disconnected from your body or emotions? Do you ever find yourself being afraid to show up as a leader in your full feminine power or do you feel pressured to lead from a more masculine place? Give yourself permission to be feminine as you learn to reconnect with your senses and emotions using the tips she shares. If you find yourself feeling a little disconnected, frustrated or stressed then grab a cuppa something wonderful and listen in to this powerful episode!Keywords: reacting, understanding, listening, communication, body language, miscommunication, missed signals, collaboration, input, information, analysis paralysis, law enforcement, second-guessing, creativity, left brain, right brain, nurturing, leadership, manager, respect, loyalty, progression, distress call, logical, decisive, aggressive, domineering, balanced leadership, feminine qualities, perspective, emotions, training.00:02:52 Feminine leadership balances logic and empathy.00:06:48 Miscommunication and emotional intelligence are important.00:09:29 Compartmentalize, manage emotions to be a leader.00:13:39 Collaboration brings better results; avoid overthinking.00:14:35 Trusting gut instinct is crucial for first responders.00:17:42 Analytical, assertive, decisive leader balances creativity and collaboration.00:23:53 Listening to React hinders effective communication.00:27:32 Understanding others leads to compassion and empathy.00:29:49 Understanding personality types improves communication skills.00:32:00 Empower team, listen, share ideas, make decisions.00:36:59 Putting ego aside, ask why with clarity.00:38:56 Suppressing emotions, communicating with self-control.00:43:27 Deep breaths can change your body state.00:47:07 Balance brain, harmony, dance, left, right, practice, listen.00:51:29 Training can save your life, relationships, career.IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
A Seasoned Business Veteran, Proven Under Fire Torrin's 34-year business journey started in a time before mobile phones and internet instant communication. This journey was riddled with many highs and lows in the first 20 years before he cracked the code and now enjoys a business life that seemed impossible at one point.The turning point was driven by getting a deep understanding of the human experience and applying it to the business experience.That real life education has prepared him well for what he is passionate about doing now…that is helping other business owners on their journey to conquer their dreams.Empowering Achievement with Courage.IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Lt. Paul Hasselberger is a law enforcement administrator and educator who has a passion for constant improvement. His drive to find balance between formal education, practical skills, and real-world leadership experience can be seen through his various assignments and accomplishments.After earning degrees in psychology and sociology, he joined the Clifton Police Department in 2005 and quickly earned awards and commendations for his personal performance including: a physical fitness award, life-saving awards, and meritorious service citations. His work ethic helped him earn multiple specialty assignments including: SWAT, Academy Instructor, and Narcotics detective.Outside of his full-time position, Paul has put his experience, education, and leadership skills to use by providing instruction to hundreds of FTO around the country. He has presented at various conferences and was most notably chosen to participate in the International Law Enforcement and Educators Association's (ILEETA) prestigious “Emerson Hour”. Paul has also continued to instruct at the Passaic County Police Academy for the past 10 years and worked as a subject matter expert for police supervision promotional test development for the state of NJ. Mr. Hasselberger has volunteered for leadership positions on various non-profit boards. He served as the Vice-President of his agency's supervisor's union and is the founding director of the NJ Chapter of NAFTO. Paul has been the President of NAFTO's Executive Board since 2018. During his term, he collaborated with the Executive Board to redefine NAFTO's mission and business operations. These changes will allow NAFTO to maintain its position as the leading provider of FTO training while becoming the Nation's leading advocate for improved training programs.IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Welcome back to De-Escalation Conversations, where we delve into the art of effective communication and leadership. In today's episode, we have the privilege of speaking with Sarah Apgar, the founder of Fit Fighter, a revolutionary strength solution for all ages. Sarah's impressive background as an Iraq war veteran, former firefighter, and mother of two girls brings a unique perspective to our discussion on adaptability, setting expectations, and pushing personal boundaries. Tune in as Sarah shares her journey of creating the steel hose, a groundbreaking training tool featured on ABC's Shark Tank, and how it has transformed the way firefighters and athletes train. We'll also explore the importance of challenging ourselves in high-stakes environments and the impact it has on personal growth. Plus, Sarah provides invaluable insights on effective leadership, transparent communication, and the power of gratitude. So get ready for a compelling conversation on resilience, teamwork, and the limitless potential of the human spirit!Sarah's Bio:Sarah Apgar is the Founder of FitFighter, a strength solution for everyone ages 8-80! She originally designed her signature training tool, the Steelhose, which was featured in 2020 on ABC's Shark Tank, to train firefighters better for the rigors of the job. Sarah is an Iraq War Veteran, All-American Collegiate Athlete, Fitness Professional, former Volunteer Firefighter, and mom of 2 little girls. In addition to her primetime Shark Tank debut, Sarah and FitFighter have been featured in Rolling Stone, Mens Health, Muscle and Fitness, ABC News, and Oxygen Magazine, and performed for clients the likes of ESPN, FDNY, and the United States Military. Sarah lives in Port Washington NY with her husband, Ben Smith, a plastic and reconstructive surgeon, her two young daughters, Emory and Arlyn, and their puppy "Louisiana".Sarah on Shark Tank:https://www.youtube.com/watch?v=YLwjb3Uh4t4Sarah's Shark Tank Update Episode:https://www.youtube.com/watch?v=AGncHJbWbXEWebsite:https://www.fitfighter.comIDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Roy Bethge experienced several moments of disillusionment throughout his career. Despite facing these challenges, Roy remained resilient and determined to find a path that would bring him fulfillment. Roy didn't let these setbacks define him. Instead, he used them as a catalyst for change and growth. Today, Roy Bethge stands as a testament to the power of resilience and determination. His story serves as an inspiration to others who may be facing similar challenges in their careers. Roy's Bio:Roy Bethge (Beth-key) Roy Bethge is a veteran police leader with more than 29 years of law enforcement experience. He retired in May of 2017 as Deputy Chief of the Buffalo Grove Police Department in Northern Illinois. He holds a Masters Degree in Criminal Justice from Columbia College and has an extensive background as a trainer in the subject areas of leadership development, officer safety, use of force, and adult learning.Mr. Bethge is the co-founder and lead instructor of The Virtus Group, Inc. which brings innovative leadership training and development to law enforcement professionals around the country. As part of that endeavor, Mr. Bethge is the co-creator of the WINx: Inspiring Leadership in Law Enforcement conference which is a TED-styled experience focused on law enforcement professionals. Roy is also the Executive Director of Below 100, a not-for-profit organization trying to reduce police officer line-of duty-deaths and preventable injuries, an instructor for Louisiana State University's National Center for Biomedical Research and Training as well as a private consultant. [00:02:26] Training should be prioritized for organizational success.[00:05:23] Personal development takes effort, but it's crucial.[00:07:53] Stay safe, protect, serve, and make it home.[00:11:13] Improving team coordination for high-risk events.[00:14:36] LSU instructor emphasizes the importance of attitude, training[00:17:55] Training's return on investment in leadership.[00:22:01] Training and mentoring are key to leadership.[00:28:10] Management is about skills, leadership is generic. Despite investments in leadership training, there are poor examples. Inspiring others towards ethical goals is key. Remember why you signed up for the profession.[00:31:29] Ethics as a verb, paying the price.[00:35:05] Communication challenges in law enforcement organizations; Importance of sharing information; Some people use information as a source of power; Efforts to improve recruiting in the army; Research on what it means to be a police officer; [00:39:43] Resilience in facing disillusionment in life.[00:42:56] Bridging the communication gap in leadership development.[00:46:16] Listening and acknowledging employees creates a positive workplace.[00:50:49] Communication builds trust, it's essential for progress.[00:54:25] Encouragement, valuable training, appreciation, feedback, specialized training.IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Welcome back to another episode of De-Escalation Conversations, the podcast where we explore strategies and insights for creating peaceful and productive conversations. In today's episode, we have the opportunity to sit down with Adam Timm, a former dispatcher from the Los Angeles Police Department who has transformed his career and now focuses on helping others in similar high-stress roles. Adam shares his personal journey of self-discovery, from being known as "Angry Adam" to becoming a kinder and more effective communicator. After leaving the LAPD, Adam founded his own company, The Healthy Dispatcher, and has since gained nationwide recognition for his training programs. Join us as we dive into the importance of self-awareness, creating engaging learning experiences, and the power of effective communication in leadership roles. Get ready for a thought-provoking and enlightening conversation with Adam Timm on De-Escalation Conversations. Adam's Bio:Adam Timm began his 20-year career in 9-1-1 as a dispatcher for the Los Angeles Police Department Communications Division, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD, Adam started his company, “The Healthy Dispatcher,” to bring tools for resilience to this challenging profession.Participants in Adam's training classes and conference sessions praise his energetic and interactive presentation style, calling his sessions “an awesome learning experience,” “captivating, thought-provoking,” “amazing,” and “incredibly engaging.” Adam travels year-round presenting training classes, conference sessions and consulting services across the country.He is a board-certified stress management consultant and the author of three books, including the popular, “Dispatcher Stress: 50 Lessons on Beating the Burnout,” and his most recent, “People Driven Leadership: How the Best 9-1-1 Centers Inspire Positive Change.” Adam's articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands.Stay in Touch with Adam Timm:https://thehealthydispatcher.com IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
UPDATE: Christopher Bartolotta has been appointed as Deputy Chief of the Avon Police Department, being selected following a nation-wide recruitment process.Deputy Chief Bartolotta recently retired as a Captain with the Connecticut State Police, following 32 years of service. He started as a road trooper and throughout his career gained experience in all areas of enforcement function and technique, including investigations, as a member of the Major Case Squad, both as a detective and supervisor. He is also experienced on the tactical side involving high-risk incidents, as an operator, supervisor and trainer for the Emergency Services Unit.Deputy Chief Bartolotta was an Academy Instructor, certified nationally in dozens of areas of subject matter, is an accident reconstructionist, certified Drug Recognition Expert and instructor, certified Fire Investigator, court qualified as an expert witness, experienced in accreditation and all matters of policy writing and implementing promotional processes. He has instructed in interview and interrogation, motor vehicle theft, fraudulent documents and stress and crisis management.He received his Bachelor of Business Administration from Dowling College in Oakdale, New York; and a Master of Public Safety from the University of Virginia. Stay in Touch with Chief Bartolotta:linkedin.com/in/christopher-bartolotta-m-p-s-b66628235IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.Find more about How to Calm an Angry Person in 90 Seconds or Less Come visit us at the IDEA website (International De-Escalation Association): https://TheIdea.WorldSubscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Do you dread your teen's emotional outbursts? Is it difficult to calm them down once they get riled up? Do you want to end the exhausting fights and power struggles? Then this episode is for you. In this episode, Dr. Cam is joined by Lawyer-Turned-Peacemaker, Douglas E. Noll. Doug is the co-founder of Prison of Peace, author of several books including De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, and the creator of the Noll Affect Labeling System. He currently trains inmates in maximum-security prisons to be peacemakers and mediators. Douglas is going to teach us how to use his method with our teenagers so we can have some peace at home once and for all. Resources Mentioned in This Episode FREE eBOOK: How to Listen Others Into Existence FREE Guide: Dr. Cam's 10 Pro Tips for Raising Teens Thanks for Listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others would appreciate the guidance and encouragement, please take a quick moment to rate and review. Reviews from my listeners are extremely valuable and greatly appreciated. Review on iTunes. Subscribe to the Podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on iTunes, YouTube, Google, Spotify. You can also subscribe from the podcast app on your mobile device or listen LIVE in my Private Facebook Group.
Full show - Wednesday | Mortifying moment | Slacker is an angry person | We need help spring cleaning | OPP - More money, more problems, less friends | Steve's relationship red flag | The knottiest show on the air
We found five signs that you're an angry person...and now Slacker is angry that he matches all five!
Finally, the boys bring you the fabled fake ad episode. Buckle up.Find us on Twitter @QGuidePod! Cast Credits Below!Skits written and sound engineered by Landon WhisnantAnathema Written, Produced and Voiced byBill SymonsCast:Fuentes:Jonathan FuentesDon Chipetto (Joey Spaghetti's Client) Richard Flaps, Disapproving Father, Angry Person 1:Jonny SchwentnerBroom, Ford Announcer, Tank Top, Clementine, Oswald, Astronaut, Stan Sigmund, Inspector:Landon WhisnantJoey Spaghetti, the US Government Narrator, Scooter, Hungry Man, Anathema Narrator:Bill Symons Do you want to skip ads and not be a target of the man? Well, you can by supporting us at https://plus.acast.com/s/questionable-guide-to-life-1. Hosted on Acast. See acast.com/privacy for more information.
Doug Noll is an award-winning author, teacher, trainer, and highly experienced mediator. His work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons. His fourth book, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less was published by Beyond Word Publishing in September 2017. De-Escalate is now in four languages and in its second printing. He is the co-founder of Prison of Peace, and creator of the De-Escalate Emotional People (DEEP) skills.During the episode, we discuss:attributes of an emotionally competent personthe difference between emotional intelligence and emotional competencede-escalating an angry person in 90 secondswhy we are 98% emotional and only 2% rationalwhy emotional invalidation is the first deadly sinGet in touch after the interview:LinkedIn: https://www.linkedin.com/in/dougnoll/Facebook: https://www.facebook.com/DouglasNoll/Twitter: https://twitter.com/dougnollYouTube: https://www.youtube.com/user/douglasnollWebsite: https://dougnoll.com/Podcast Agent Email: deen@podcastconnection.orgGet Doug's book on Amazon today: “De-Escalate: How to Calm an Angry Person in 90 Seconds or Less” https://www.amazon.com/Escalate-Calm-Angry-Person-Seconds/dp/1582706557Doug is also offering a free one-hour spot on his new project called Difficult Conversations With Doug which will be live-streamed on YouTube. This will be made available to any two of your listeners who may be avoiding difficult, yet crucial, conversations. You can find out more about this freebie here
Ilse Sand with Highly Sensitive Refuge shares how to deal with an angry person when you're an HSP. Episode 1603: How to Deal With an Angry Person When You're an HSP by Ilse Sand Co-founders Jenn Granneman and Andre Sólo's mission is to prove that high sensitivity can be strong. It's okay to be a highly sensitive person (HSP). In fact, the world could use a little more of what HSPs have. They are the voices of Highly Sensitive Refuge, a community where HSPs can be themselves, take a break from the harshness of the world, and feel understood. Our founders are Jenn Granneman and Andre Sólo. The original post is located here: https://highlysensitiverefuge.com/ilse-sand-anger-highly-sensitive-people/ Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalRelationshipsDailyMarriageParenting Learn more about your ad choices. Visit megaphone.fm/adchoices
If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations. Doug is the co-founder of the award-winning Prison of Peace Project, which teaches long-term inmates in maximum security prisons to be peacemakers and mediators. Doug's latest book is called, "De-Escalate: How to Calm an Angry Person in 90 Seconds or Less". His website is https://dougnoll.com/ Note: This episode was previously aired. Our sponsor, Ritual's Essential Protein, is a delicious, plant-based protein powder with three distinct formulas designed to meet the body's changing protein needs during different life stages. There's Daily Shake 18+, Daily Shake 50+ and Daily Shake Pregnancy and Postpartum. Each of these three thoughtful formulas contains 20 grams of pea protein per serving. Ritual's Essential Protein powder is a good foundation for your health that's easy to incorporate into your daily rituals—just add water, shake and sip! Ritual offers a super flexible subscription service with free shipping for subscribers, free, easy cancellation and a money-back guarantee within the trial period. Ready to shake up your protein Ritual? Our Nobody Told Me! listeners get 10% off during your first 3 months at ritual.com/NTM.
Greg considers Jesus's attitude Episode 1035 Greg's new book: Inspired Imperfection Dan's new book: Confident Humility Send Questions To: Dan: @thatdankentTwitter: @reKnewOrg Facebook: ReKnew Email: askgregboyd@gmail.com Links: Greg's book:"Crucifixion of the Warrior God" Website: ReKnew.org