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“The opportunity is real, the margin is built-in, and the customer already trusts you.” — Jake Jacoby, TELCLOUD In the latest episode of POTS and SHOTS, Doug Green, Publisher of Technology Reseller News, sits down once again with Jake Jacoby, co-founder of TELCLOUD, for a fresh look at one of the hottest—and simplest—ways for resellers to grow revenue in 2025: POTS replacement. This installment of the TELCLOUD series focuses on keeping it simple. Jake walks us through how TELCLOUD 's white label program empowers resellers to launch fully branded POTS replacement services without the headaches—no heavy lifting, no upfront hardware costs, and no telecom experience needed. “Telecom might be complicated,” says Jacoby, “but we make it easy. Resellers can use our platform to deliver complete solutions—connectivity, equipment, install, support, even billing—under their brand.” And for those not ready to fully commit, TELCLOUD offers a tiered entry path. Whether you're ready to become a full reseller or just want to earn commissions through agent partnerships, TELCLOUD has a model to fit your readiness—and your customers' needs. Jacoby explains how TELCLOUD's OPEX model and turnkey setup allow partners to begin earning revenue from day one, enabling anyone from seasoned MSPs to telecom newbies to enter the POTS replacement space with confidence. “Some MSPs don't even do telecom—but they're already in front of elevators, alarm systems, fire panels. They're standing right in front of the POTS opportunity.” And of course, it wouldn't be POTS and SHOTS without tequila. This week's pour: Fortaleza Still Strength Blanco—unaged, uncut, and packed with flavor. “It's strong, spicy, and pure—just like our message today,” says Jacoby. Next episode: Fixed Wireless Access with Verizon Business' Jennifer Skinner Tune in as we explore what's brewing in broadband, and how resellers can tap into new connectivity models. Learn more about TELCLOUD: https://telcloud.com 844-900-2270
Now in its 18th year, the Verizon Business DBIR is one of the industry's longest standing and leading reports on the current cybersecurity landscape. This year's report analyzes more than 22,000 security incidents with victims spanning 139 countries, examining significant growth in third-party involvement in breaches, increases in ransomware and examines the average amounts paid and amount of time to patch vulnerabilities, among many other findings. Segment Resources: - https://www.verizon.com/about/news/2025-data-breach-investigations-report - https://www.verizon.com/business/resources/reports/dbir This segment is sponsored by Verizon Business! To read the full Verizon Business 2025 Data Breach Investigations Report, please visit https://securityweekly.com/verizonrsac. Over the past two decades, the browser has evolved from a simple web rendering engine to the primary gateway through which users interact with the internet, be it for work, leisure or transactions. In other words, browsers are becoming the new endpoint. Yet, despite the exponential growth of browser-native attacks, traditional security solutions continue to focus on endpoint and network, leaving a large gaping hole when it comes to browser security. SquareX has started the Year of Browser Bugs (YOBB), a yearlong initiative to draw attention to the lack of security research and rigor in what remains one of the most understudied attack vectors - the browser. Learn more about SquareX's Browser Detection and Response solution at https://securityweekly.com/squarexrsac Last Mile Reassembly Attacks: https://www.sqrx.com/lastmilereassemblyattacks Polymorphic Extensions technical blog: https://labs.sqrx.com/polymorphic-extensions-dd2310006e04 There is a growing overlap between endpoint and cloud environments, creating new security challenges. ThreatLocker has recently released innovative solutions designed to protect organizations operating in this space. These include Cloud Control, Cloud Detect, Patch Management, and other advanced security tools tailored to bridge the gap between endpoint and cloud protection. This segment is sponsored by ThreatLocker. Visit https://securityweekly.com/threatlockerrsac to learn more about them! Jason Mical, Field CTO, discusses Devo and Detecteam's integrated solution, which proactively improves security posture by identifying and closing detection gaps. The integration combines Devo's comprehensive threat detection, investigation, and response capabilities with Detecteam's autonomic detection lifecycle platform to continuously validate and improve detection capabilities based on real-world attack scenarios. Solution demo: https://www.devo.com/interactive-demos/devo-detecteam-engineering-confidence-in-threat-detection/ This segment is sponsored by Devo . Visit https://securityweekly.com/devorsac to learn more about them! While the value of identity security remains largely untapped, SailPoint's latest Horizons of Identity Security report reveals that organizations with mature identity programs can bend their identity security-to-value curve and recognize disproportionately higher returns. These programs unlock new value pools and can help address emerging challenges, such as securing machine and AI agent identities. The 2024-25 Horizons of Identity Security report: https://www.sailpoint.com/identity-library/horizons-identity-security-3 Take the identity security maturity assessment: https://www.sailpoint.com/identity-security-adoption Learn more about SailPoint's Customer Experience Portfolio: https://www.sailpoint.com/customer-success/customer-experience-portfolio This segment is sponsored by SailPoint. Visit https://securityweekly.com/sailpointrsac to learn more about them! Identity has long been the soft underbelly of cybersecurity—but with AI, non-human identities (NHIs), and autonomous agents on the rise, it's now front and center for security teams, the C-suite, and boardrooms alike. Adversaries aren't just hacking systems anymore—they're hijacking identities to slip through the cracks and move undetected in systems. For too long, identity security was treated as interchangeable with IAM—but that mindset is exactly what left critical gaps exposed. Listen to our interview with Hed Kovetz as he unpacks why identity has become today's most urgent battleground in cyber. He'll what you can do about it with an identity security playbook that gives you the upper hand. https://resources.silverfort.com/identity-security-playbook/home https://www.silverfort.com/blog/shining-the-spotlight-on-the-rising-risks-of-non-human-identities/ This segment is sponsored by Silverfort. Visit https://securityweekly.com/silverfortrsac to learn more about Silverfort's IDEAL approach to identity security! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-405
Now in its 18th year, the Verizon Business DBIR is one of the industry's longest standing and leading reports on the current cybersecurity landscape. This year's report analyzes more than 22,000 security incidents with victims spanning 139 countries, examining significant growth in third-party involvement in breaches, increases in ransomware and examines the average amounts paid and amount of time to patch vulnerabilities, among many other findings. Segment Resources: - https://www.verizon.com/about/news/2025-data-breach-investigations-report - https://www.verizon.com/business/resources/reports/dbir This segment is sponsored by Verizon Business! To read the full Verizon Business 2025 Data Breach Investigations Report, please visit https://securityweekly.com/verizonrsac. Over the past two decades, the browser has evolved from a simple web rendering engine to the primary gateway through which users interact with the internet, be it for work, leisure or transactions. In other words, browsers are becoming the new endpoint. Yet, despite the exponential growth of browser-native attacks, traditional security solutions continue to focus on endpoint and network, leaving a large gaping hole when it comes to browser security. SquareX has started the Year of Browser Bugs (YOBB), a yearlong initiative to draw attention to the lack of security research and rigor in what remains one of the most understudied attack vectors - the browser. Learn more about SquareX's Browser Detection and Response solution at https://securityweekly.com/squarexrsac Last Mile Reassembly Attacks: https://www.sqrx.com/lastmilereassemblyattacks Polymorphic Extensions technical blog: https://labs.sqrx.com/polymorphic-extensions-dd2310006e04 There is a growing overlap between endpoint and cloud environments, creating new security challenges. ThreatLocker has recently released innovative solutions designed to protect organizations operating in this space. These include Cloud Control, Cloud Detect, Patch Management, and other advanced security tools tailored to bridge the gap between endpoint and cloud protection. This segment is sponsored by ThreatLocker. Visit https://securityweekly.com/threatlockerrsac to learn more about them! Jason Mical, Field CTO, discusses Devo and Detecteam's integrated solution, which proactively improves security posture by identifying and closing detection gaps. The integration combines Devo's comprehensive threat detection, investigation, and response capabilities with Detecteam's autonomic detection lifecycle platform to continuously validate and improve detection capabilities based on real-world attack scenarios. Solution demo: https://www.devo.com/interactive-demos/devo-detecteam-engineering-confidence-in-threat-detection/ This segment is sponsored by Devo . Visit https://securityweekly.com/devorsac to learn more about them! While the value of identity security remains largely untapped, SailPoint's latest Horizons of Identity Security report reveals that organizations with mature identity programs can bend their identity security-to-value curve and recognize disproportionately higher returns. These programs unlock new value pools and can help address emerging challenges, such as securing machine and AI agent identities. The 2024-25 Horizons of Identity Security report: https://www.sailpoint.com/identity-library/horizons-identity-security-3 Take the identity security maturity assessment: https://www.sailpoint.com/identity-security-adoption Learn more about SailPoint's Customer Experience Portfolio: https://www.sailpoint.com/customer-success/customer-experience-portfolio This segment is sponsored by SailPoint. Visit https://securityweekly.com/sailpointrsac to learn more about them! Identity has long been the soft underbelly of cybersecurity—but with AI, non-human identities (NHIs), and autonomous agents on the rise, it's now front and center for security teams, the C-suite, and boardrooms alike. Adversaries aren't just hacking systems anymore—they're hijacking identities to slip through the cracks and move undetected in systems. For too long, identity security was treated as interchangeable with IAM—but that mindset is exactly what left critical gaps exposed. Listen to our interview with Hed Kovetz as he unpacks why identity has become today's most urgent battleground in cyber. He'll what you can do about it with an identity security playbook that gives you the upper hand. https://resources.silverfort.com/identity-security-playbook/home https://www.silverfort.com/blog/shining-the-spotlight-on-the-rising-risks-of-non-human-identities/ This segment is sponsored by Silverfort. Visit https://securityweekly.com/silverfortrsac to learn more about Silverfort's IDEAL approach to identity security! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-405
Now in its 18th year, the Verizon Business DBIR is one of the industry's longest standing and leading reports on the current cybersecurity landscape. This year's report analyzes more than 22,000 security incidents with victims spanning 139 countries, examining significant growth in third-party involvement in breaches, increases in ransomware and examines the average amounts paid and amount of time to patch vulnerabilities, among many other findings. Segment Resources: - https://www.verizon.com/about/news/2025-data-breach-investigations-report - https://www.verizon.com/business/resources/reports/dbir This segment is sponsored by Verizon Business! To read the full Verizon Business 2025 Data Breach Investigations Report, please visit https://securityweekly.com/verizonrsac. Over the past two decades, the browser has evolved from a simple web rendering engine to the primary gateway through which users interact with the internet, be it for work, leisure or transactions. In other words, browsers are becoming the new endpoint. Yet, despite the exponential growth of browser-native attacks, traditional security solutions continue to focus on endpoint and network, leaving a large gaping hole when it comes to browser security. SquareX has started the Year of Browser Bugs (YOBB), a yearlong initiative to draw attention to the lack of security research and rigor in what remains one of the most understudied attack vectors - the browser. Learn more about SquareX's Browser Detection and Response solution at https://securityweekly.com/squarexrsac Last Mile Reassembly Attacks: https://www.sqrx.com/lastmilereassemblyattacks Polymorphic Extensions technical blog: https://labs.sqrx.com/polymorphic-extensions-dd2310006e04 There is a growing overlap between endpoint and cloud environments, creating new security challenges. ThreatLocker has recently released innovative solutions designed to protect organizations operating in this space. These include Cloud Control, Cloud Detect, Patch Management, and other advanced security tools tailored to bridge the gap between endpoint and cloud protection. This segment is sponsored by ThreatLocker. Visit https://securityweekly.com/threatlockerrsac to learn more about them! Jason Mical, Field CTO, discusses Devo and Detecteam's integrated solution, which proactively improves security posture by identifying and closing detection gaps. The integration combines Devo's comprehensive threat detection, investigation, and response capabilities with Detecteam's autonomic detection lifecycle platform to continuously validate and improve detection capabilities based on real-world attack scenarios. Solution demo: https://www.devo.com/interactive-demos/devo-detecteam-engineering-confidence-in-threat-detection/ This segment is sponsored by Devo . Visit https://securityweekly.com/devorsac to learn more about them! While the value of identity security remains largely untapped, SailPoint's latest Horizons of Identity Security report reveals that organizations with mature identity programs can bend their identity security-to-value curve and recognize disproportionately higher returns. These programs unlock new value pools and can help address emerging challenges, such as securing machine and AI agent identities. The 2024-25 Horizons of Identity Security report: https://www.sailpoint.com/identity-library/horizons-identity-security-3 Take the identity security maturity assessment: https://www.sailpoint.com/identity-security-adoption Learn more about SailPoint's Customer Experience Portfolio: https://www.sailpoint.com/customer-success/customer-experience-portfolio This segment is sponsored by SailPoint. Visit https://securityweekly.com/sailpointrsac to learn more about them! Identity has long been the soft underbelly of cybersecurity—but with AI, non-human identities (NHIs), and autonomous agents on the rise, it's now front and center for security teams, the C-suite, and boardrooms alike. Adversaries aren't just hacking systems anymore—they're hijacking identities to slip through the cracks and move undetected in systems. For too long, identity security was treated as interchangeable with IAM—but that mindset is exactly what left critical gaps exposed. Listen to our interview with Hed Kovetz as he unpacks why identity has become today's most urgent battleground in cyber. He'll what you can do about it with an identity security playbook that gives you the upper hand. https://resources.silverfort.com/identity-security-playbook/home https://www.silverfort.com/blog/shining-the-spotlight-on-the-rising-risks-of-non-human-identities/ This segment is sponsored by Silverfort. Visit https://securityweekly.com/silverfortrsac to learn more about Silverfort's IDEAL approach to identity security! Show Notes: https://securityweekly.com/esw-405
Segment 1 with Chris Shank starts at 0:00.What are the key issues facing small businesses this year?Chris Shank is the Vice President of Retail-to-Business (R2B) Sales for Verizon Business, overseeing operations across 28 states with a team of over 450 employees that generates $1,042M in annual revenue. He is responsible for driving sales and financial performance, enhancing the customer experience, fostering a strong organizational culture, and leading strategic planning efforts.We talk about AI adoption, cybersecurity, and SaaS application consolidation.Segment 2 with Rich Carr starts at 16:14.How can we reduce training time while improving retention in small businesses?Rich Carr is a pioneering expert in cognitive learning neuroscience and founder of Brain-centric Design (BcD). With decades of experience spanning media, marketing, and education, Rich has revolutionized how information is presented and retained by developing methodologies aligned with how the brain naturally processes information.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
Heather Samarin and Vidya Dinamani sit down with Verizon Business' Chief Product and Marketing Officer, Iris Meijer, as she shares her bold approach to organizational transformation — merging product and marketing to champion customer experience and commercial impact. Iris unpacks what it really means for product leaders to act as CEOs of their product, why shared KPIs are non-negotiable, and how to lead with conviction in the face of resistance. A powerful conversation on grit, alignment, and redefining product leadership at scale.
Intel has appointed Lip Butan as its new CEO, effective March 18th, following a tumultuous period marked by a 54% drop in share prices and the ousting of former CEO Pat Gelsinger. Butan, a seasoned tech investor and former CEO of Keynes Design Systems, is expected to revitalize Intel's fortunes and navigate its controversial Foundry strategy aimed at expanding manufacturing capabilities. Investors reacted positively to his appointment, with Intel's stock price rising over 11% in after-hours trading. Butan's leadership is seen as crucial for Intel to compete in the semiconductor market, particularly in smartphone and AI chip sectors.In the realm of cybersecurity, SailPoint has expanded its Managed Service Provider program to make identity security solutions more accessible to smaller enterprises, addressing the increasing threats targeting vulnerable identities. This initiative allows businesses to onboard identity security as a fundamental function, focusing on entry-level use cases while providing pathways for future growth. Meanwhile, TeamViewer has launched its first integrated solution with One E, enhancing digital workspace experiences through improved device monitoring and secure remote connectivity.SolarWinds has announced its acquisition of Squadcast, a company specializing in incident response solutions, to bolster its capabilities in managing complex IT environments. This merger aims to streamline incident response and improve operational resilience for IT professionals. Additionally, Verizon Business has introduced a new security service called Trusted Connection, which enhances cybersecurity by implementing continuous verification of access to devices, networks, and cloud applications, addressing the significant risks posed by stolen credentials.A recent study by the Tao Center for Digital Journalism has raised concerns about the reliability of generative AI search tools, revealing that over 60% of citations provided by these tools are incorrect. This highlights the urgent need for better evaluation and citation practices in AI-powered searches. Furthermore, research from Harvard Business Review indicates that while AI can enhance executive decision-making, it requires active human engagement to avoid critical blind spots. The findings suggest that companies must find the right balance between human oversight and AI capabilities to optimize decision-making processes. Four things to know today 00:00 Intel Bets on New CEO Lip-Bu Tan—Will the Foundry Gamble Pay Off?04:47 Big Security Moves: SailPoint, SolarWinds, and Verizon Roll Out New Solutions—Here's What They Mean07:59 Think AI Search Is Reliable? 60% of Its Citations Are Wrong09:14 AI in the Boardroom? A New Study Says It's Helping—But Not Without Risks Supported by: https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship Event: : https://www.nerdiocon.com/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
Verizon is a company that needs no introduction, as with over 140 million subscribers, it continues to push the boundaries of connectivity and innovation. Live from MWC Barcelona 2025, Matt Roberts sits down with two of the company's leaders for an exclusive look at the future of IoT and AI. First, he speaks with Ragu Masilamany from Amdocs and Shamik Basu, VP of Strategic Connectivity at Verizon, to explore how 5G is transforming the Internet of Things. They dive into the evolution of IoT, from basic sensor monitoring to today's advanced AI-driven applications, and discuss the real-world impact of 5G, from smart cities to autonomous vehicles. Shamik also unpacks the global challenges facing IoT adoption and how Verizon is tackling them with cutting-edge solutions. Next, Matt sits down with Iris Meijer, CMO & Chief Product Officer at Verizon Business, to understand Verizon's AI strategy and how the company is harnessing artificial intelligence to drive success. From AI-powered workload management to customer support innovations, Iris shares how AI is reshaping enterprise solutions. She also delves into AI's role in storytelling, personalized marketing, and campaign optimization, offering insights into how different generations are embracing AI in unique ways. From connectivity to intelligence, this episode provides a front-row seat to the future of Verizon and beyond.
Send us a textIn a public service interview, I'm joined by Alla Reznik from Verizon, who talks about cybersecurity awareness and the holidays. Alla Reznik is the Senior Director at Verizon Business, where she has been leading a national team of Cybersecurity and Unified Communications sales specialists for over two years. With more than 20 years of experience in the tech industry, she has a proven track record of delivering innovative solutions that meet the evolving needs of diverse market segments and customers.
Get Up To Speed in 5 minutes. Exclusive concerts with Verizon Access, Verizon Business news and a reminder to get in on our holiday deals.
Rick Howard, N2K CyberWire's Chief Analyst and Senior Fellow, turns over hosting responsibilities to Kim Jones, the Managing Director at Ursus Security Consulting. He takes a first principles look at the idea of identity. Check out Rick's 3-part election mini-series: Part 1: Election Propaganda Part 1: How Does Election Propaganda Work? In this episode, Rick Howard, N2K CyberWire's Chief Analyst and Senior Fellow, discusses personal defensive measures that every citizen can take—regardless of political philosophy—to resist the influence of propaganda. This foundational episode is essential for understanding how to navigate the complex landscape of election messaging. Part 2: Election Propaganda: Part 2: Modern propaganda efforts. In preparation for the US 2024 Presidential Election, Rick Howard, N2K CyberWire's Chief Analyst and Senior Fellow, discusses recent international propaganda efforts in the form of nation state interference and influence operations as well as domestic campaigns designed to split the target country into opposing camps. Guests include Nina Jankowicz, Co-Founder and CEO of the The American Sunlight Project and Scott Small, Director of Cyber Threat Intelligence at Tidal Cyber. Part 3: Election Propaganda: Part 3: Efforts to reduce the impact of future elections. Thinking past the US 2024 Presidential Election, In part three of the series, Rick Howard, N2K CyberWire's Chief Analyst and Senior Fellow, discusses reducing the impact of propaganda in the future elections with Perry Carpenter, Chief Human Risk Management Strategist at KnowBe4 and host of the 8th Layer Insights Podcast, Nina Jankowicz, Co-Founder and CEO of the The American Sunlight Project, and Scott Small, Director of Cyber Threat Intelligence at Tidal Cyber. References: Olivia Gulin, Tomberry., Peter Steiner, Alan David Perkins, 2012. On the Internet, Nobody Knows You're a Dog [History]. Know Your Meme. Staff, 2019. US Patent for Mutual authentication of computer systems over an insecure network Patent Patent]. Justia Patents Search. Staff, 2023. Federal Bureau of Investigation: Internet Crime Report [Report]. Internet Crime Complaint Center (IC3). Staff, 2024. Data Breach Investigations Report [Report]. Verizon Business. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of the Innovation Storytellers Show, I explore the intricate world of healthcare innovation with Robin Goldsmith, Global Lead of Health Innovation & Strategy at Verizon Business. As the healthcare industry undergoes a seismic shift, Robin sheds light on the importance of investing in new technologies that deliver long-term benefits, especially when faced with tight margins and staff shortages. We discuss the critical role of storytelling in communicating the value of technology to healthcare providers. Robin emphasizes that solutions must resonate with their unique challenges and enhance the patient experience. It's not just about technology for its own sake; it's about understanding how these innovations can transform everyday operations for doctors, nurses, and patients alike. With advancements in AI, 5G, and secure networks, we examine the potential for real-time data accessibility and improved patient outcomes. Robin shares insights from his extensive experience in health data analytics and digital transformation, highlighting the importance of practical use cases that demonstrate the tangible benefits of new technologies. Additionally, we touch on the frustrations that many healthcare professionals face when integrating technology into their workflows and how understanding their needs is crucial for fostering acceptance and encouraging innovation. Join us as we explore how Verizon is helping shape a healthier innovation story for both doctors and patients, paving the way for a more connected and efficient healthcare ecosystem. Don't miss this enlightening discussion about the future of healthcare and the exciting technologies that will drive it forward!
Summary In this engaging conversation, Dan Sixsmith interviews Aparna Khurjekar, the Chief Revenue Officer of Verizon Business. They discuss the dynamic challenges and opportunities in the telecom market, the importance of innovation, and how to drive a positive culture within a large organization. Aparna shares her insights on the role of AI in enhancing sales efficiency, the significance of mentorship, and her personal journey in the tech industry. The conversation emphasizes the value of authenticity in sales, the need for continuous learning, and the importance of defining success on one's own terms. Takeaways Aparna emphasizes that there are only opportunities, not challenges, in her role. Innovation is crucial for staying competitive in the telecom industry. Knowledge is the best equalizer in the workplace. Building a culture of kindness and integrity is essential for success. Sales is about building relationships and trust with customers. Feedback is a gift that helps individuals grow and improve. Success should be defined by personal fulfillment and choices. Social selling is an untapped opportunity for connecting with customers. AI can enhance sales efficiency by reducing cognitive load on sales reps. Mentorship plays a vital role in personal and professional development. Chapters 00:00 Introduction and Aparna's Role at Verizon Business 01:31 Solving the Technical Needs of Businesses 02:54 Innovation and Staying in Touch with Customer Needs 07:07 Influencing Small Medium Business Needs 08:42 Building a Culture of Integrity and Kindness 09:37 The Power of Collaboration and Being a Student of the Business 32:29 Unlocking Sales Potential through Learning and Growth 34:45 The Power of AI in Sales Efficiency and Performance 39:42 Tying AI Solutions Together for Maximum Impact 46:42 Building Authenticity and Trust through Social Selling 53:36 Balancing Digital and In-Person Sales for Success 01:00:09 Defining Success on Your Own Terms 01:02:05 artsEntertainment-intro-high-long.wav
We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we've been seeing some amazing things, including how AI can transform the enterprise and we've been hands-on at the Innovation Hub. Digital transformation is often seen as an overwhelming challenge, and stats certainly confirm this. Understanding how to implement change gradually can be key. Returning to the show today is Tommi Marsans, Associate Director of Marketing Technology Strategy at Verizon Business, who will share insights into making big changes one step at a time within a large enterprise setting. ABOUT TOMMI MARSANS Tommi has over three decades of marketing technology experience, with a focus on enabling marketing through alignment of technology and strategy. She is highly skilled in effectively collaborating across the organization to drive transformation and innovation by leveraging marketing technology to drive marketing and sales business strategies. She is currently the lead for Pega decisioning for Verizon Business Group and has developed a dynamic customer responsive solution called Compass for customer retention and My Solutions for customer growth across digital, sales, and retail channels. She has won several awards for innovative uses of technology including Best in Class and B2B Customer Loyalty awards from The Loyalty 360 group, a SAMMY for User Experience Optimization in 2022 and 2023, and finally the PegaWorld iNspire Impact award. In addition, she has been asked to speak several times to the marketing industry on subjects as diverse as leveraging Big Data to ethical use of AI &ML. Previously Tommi has held executive roles as a VP of Marketing at a regional marketing company and Executive Director of Marketing Operations at Sallie Mae. She is also founder of the Force Multiplier Foundation, a charity dedicated to bringing help to those in need. Recently Tommi was selected to be a Crew Captain for the Pre-Leader Academy at Verizon to develop emerging leaders across the organization. She is also an avid fan of Sci-Fi (Marvel and Star Wars primarily) and has a vast collection of movie memorabilia. RESOURCES Verizon Business website: https://www.verizon.com/business/ Pega website: https://www.pega.com Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of The 5G Factor, our series that focuses on all things across the 5G ecosystem, we review recent adjustments by key players throughout the 5G ecosystem including Verizon Business' debut in the neutral host network segment, Dell and Ericsson commercially debuting Ericsson Cloud RAN software on Dell PowerEdge servers to spur telco cloud journeys, and how Red Hat's open source approach is making inroads across telco hybrid cloud and Open RAN environments. Our analytical review drilled down on: Verizon's First Neutral Host Deal with Cummins. Verizon created a 5G ecosystem stir in announcing its debut neutral host private 5G deal with Cummins Inc., a manufacturer of heavy-duty truck engines. Cummins is tapping Verizon as the technical lead and anchor tenant for a combo network to be deployed at its Jamestown engine plant in Lakewood, New York. Verizon will collaborate with Ericsson to implement the neutral host model using Verizon's C-band and mmWave spectrum bands, plus support for 3.5GHz CBRS connections. The move follows T-Mobile already tossing its hat into the neutral host arena with suppliers such as Celona certified on its 4G-based neutral host system within T-Mobile's “Bring Your Own Coverage 2.0” (BYOC 2.0) program that has the property owner financing and hosting the neutral site. We delve into how the neutral host model can deliver benefits like ensuring all users, such as employees, get the same level of signal across all carriers, vital to making sure emergency calls inside or outside the facility are received as well as the prospects that other operators will warm to Verizon acting as the “neutral” anchor tenant at such sites. Dell and Ericsson Target Stimulating Telco Cloud Journeys. At Dell Tech World 2024, Dell and Ericsson announced they have bolstered their partnership to push telco cloud transformation journeys forward. To help make this happen, the duo is commercially debuting Ericsson Cloud RAN software on Dell PowerEdge servers underpinned by continuous testing and lifecycle management plus joint services that offer telcos integrated network infrastructure support. They are working together to cultivate customized cloud network transformation journeys and provide guidance on network structures and operational frameworks that minimize the deployment risks across open, heterogeneous vendor environments. We assess the potential impact of the alliance on the 5G market including how Dell's AI Factory solutions can ultimately play a key role in stimulating telco cloud journeys including the acceleration of Cloud RAN implementations. Red Hat Seeks to Reduce Complexity Through Open Source Principles. Red Hat is focused on using open source principles to help telcos improve their business outcomes by reducing complexity with open source underpinning Red Hat's pre-integrated platform approach that includes orchestrating 5G automation, hybrid cloud, AI, and edge computing capabilities. Specifically, Red Hat offers a unified cloud-native application platform that spans the telco's network from core to edge. To that end, Red Hat has integrated Ericsson Cloud RAN with Red Hat OpenShift to provide telcos more flexibility in choosing a cloud platform. The move comes after Red Hat announced in 2023 a partnership to deliver Nokia's core network applications together with Red Hat's cloud infrastructure platforms. We assess the practical outcomes of Red Hat's portfolio development and marketing strategy as shown by its collaboration with telco organizations such as KDDI, Telenor, Turkcell, Perfectum, and an array of others to help accelerate cloud-native network deployments within multi-vendor environments including progress working with Nokia's anyRAN framework as well as Mavenir's Open RAN solutions in the Vodafone Idea network.
In this episode of The 5G Factor, our series that focuses on all things 5G, the IoT, and the 5G ecosystem as a whole, we review new private 5G (P5G) ecosystem advances including Cisco's collaboration with Augmentir, Nokia, and Logicalis to boost adoption of the Cisco Mobility Services Platform across enterprises, Tesla building its P5G network at its Berlin gigafactory, and Verizon completing the first phase of certifying Nokia's DAC for the Verizon Business Private 5G Network portfolio. Our analytical review spotlighted: Cisco Private 5G Ecosystem Credentials Wax. At the recent Hanover Messe 2024 global trade fair, Cisco's Next-Gen Workforce Collaboration with Cisco Private 5G proposition stood out. We address why focusing on how Cisco understands that ecosystem-wide collaboration is needed to advance private 5G implementations. Cisco is working with Augmentir, Nokia and Logicalis in bolstering the Cisco Mobility Services Platform's deployment flexibility though increasing the value of mobile services by making them more accessible and programmable. The platform combines Augmentir, Cisco Webex Expert on Demand, and Cisco Private 5G to redefine automation and workforce efficiency in industrial operations. The platform also reinforces Cisco's commitment to fulfill enterprise digital transformation objectives by delivering simple, unified solutions that provide secure connectivity and supporting value-added services for people, places, and things. Tesla Jumps on the P5G Bandwagon. Tesla indicated it had constructed a private 5G network at its gigafactory in Berlin with plans to deploy the technology worldwide. The P5G network can work indoors and outdoors with the outdoor coverage enabling Tesla to update hundreds of cars outside avoiding the need to run and power to outdoor locations. We assess why Tesla's ongoing plans to build out P5G provides a high-profile market bump for the technology. Verizon has completed the first phase of certification to add Nokia Digital Automation Cloud (DAC) to its list of supported offerings in private networks that use Verizon's licensed spectrum. Upon addition to its portfolio, Nokia DAC would expand Verizon Business' hardware and software options available to customers of Verizon Business' Private 5G Network offering. The Nokia DAC platform will also be used to enhance indoor coverage for Verizon consumers and enterprise customers. We examine why Nokia's DAC is well-suited to help spur adoption of private wireless connectivity and operational technology needs across industrial sectors such as manufacturing, logistics, ports, airports, utilities, mining, and agriculture.
Michelle Strong, Verizon Business Director Small & Mid-Size Business, joined the show to discuss Verizon's "Small Business Days." Michelle Strong is the Director for Small and Midsize Businesses at Verizon Business. In this role, Michelle is responsible for leading a team of over 115 sales professionals in the Mountain West Territory of the US to care for America's smallest businesses (1-9 employees) across 11 states. Based out of Denver, CO, Michelle leads on developing strategies that support long term revenue growth for the small businesses that are the lifeblood of the American economy. In her role, she focuses on creating a culture of performance excellence combined with the highest integrity, and developing a team of continuous learners focused on caring for all customers. Michelle is a results driven leader known for driving employee engagement and leadership development across her teams, and she has held a variety of leadership positions across Verizon Business. In her last role as Director of Strategic Sales, Michelle led the largest agent partnerships across the country, including Victra, TCC, and Wireless Zone. Before that, Michelle served as the Director of Retail Sales for the Mountain Territory, serving more than 1.3 million customers and managing over 900 employees across 50 corporate retail stores. Michelle holds an MBA from Bellevue University and a B.S in Business Administration from the University of Nebraska. Michelle sits on the Board of Directors for a non-profit organization called More Than a Phone, which provides phones and data plans to victims of domestic violence. Michelle lives in Denver, CO with her two sons. She is an outdoor enthusiast who loves to camp, rock climb, and cheer her boys on during their endless sports.
Small Business Days is a week-long opportunity from Verizon Business to support small businesses across the country by providing free tech checks, personalized advice, and access to special offers and deals. In this special interview, one of the top small business experts in the nation will share her expertise on the challenges facing entrepreneurs and what it takes to succeed. Michelle Strong of Verizon Business will also share new findings from Verizon's Second Annual Latino Small Business Survey, which provides insight into the needs of Latino entrepreneurs. SMALL BUSINESS DAYS HIGHLIGHTS:CLOSER LOOK – How to get a comprehensive Free Tech Check CUTTING EDGE – How new upgrades and 5G technology can helpDATA INSIGHTS – Best practices, innovations and trends ACTION PLAN – Utilizing latest tools, offers & deals to achieve success SPOKESPERSON BACKGROUND: Michelle Strong is Director for Small and Midsize Businesses at Verizon Business. In this role, Michelle is responsible for leading a team of over 115 sales professionals in the Mountain West Territory.Become a supporter of this podcast: https://www.spreaker.com/podcast/late-night-health-radio--2804369/support.
Small Business Days is a week-long opportunity from Verizon Business to support small businesses across the country by providing free tech checks, personalized advice, and access to special offers and deals. In this special interview, one of the top small business experts in the nation will share her expertise on the challenges facing entrepreneurs and what it takes to succeed. Michelle Strong of Verizon Business will also share new findings from Verizon's Second Annual Latino Small Business Survey, which provides insight into the needs of Latino entrepreneurs. SMALL BUSINESS DAYS HIGHLIGHTS:CLOSER LOOK – How to get a comprehensive Free Tech Check CUTTING EDGE – How new upgrades and 5G technology can helpDATA INSIGHTS – Best practices, innovations and trends ACTION PLAN – Utilizing latest tools, offers & deals to achieve success SPOKESPERSON BACKGROUND: Michelle Strong is Director for Small and Midsize Businesses at Verizon Business. In this role, Michelle is responsible for leading a team of over 115 sales professionals in the Mountain West Territory.Become a supporter of this podcast: https://www.spreaker.com/podcast/late-night-health-radio--2804369/support.
At NAB, Verizon Business showed off the future of live TV production by using its public 5G network, in tandem with its edge compute capabilities and AWS's cloud, to cut and edit a live NHL game. Hosted on Acast. See acast.com/privacy for more information.
Welcome back to MWC Barcelona! Today Matt is joined by guest host Gil Rosen to interview Iris Meijer, Chief Product & Marketing Officer at Verizon Business. They discuss Verizon's B2B offerings and marketing strategies, the ways in which Generative AI is changing the telecom landscape, and dive into Fixed Wireless Access (FWA) at Verizon and beyond. To continue the FWA conversation, Matt is joined by Chris Antlitz, Telecom Principal Analyst at TBR. They discuss FWA as a scalable use case of 5G, and how rollout needs to occur to prove ROI and expand access to markets that lack broadband access. Don't miss this opportunity to hear from the leaders at the forefront of FWA.
Innovation in healthcare exploded during the pandemic.But many hospitals don't have the infrastructure to take advantage of this emergent technology. And many people don't have the devices or connectivity they need to manage their care.So, how do we promote technological equity (also known as techquity)? How do we bridge the digital gap for underserved populations?Gary Lynch is Global Practice Lead & CTO for Healthcare and Life Sciences at Verizon Business, where he manages a team of innovation principals, healthcare strategists and solution architects across the healthcare ecosystem.Gary has over 20 years of experience leading transformation within the healthcare space, with a focus on accountable care, population health, revenue cycle, operations and business development.On this episode of The Beat, recorded live at ViVE 2024, Gary joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss how telecom companies like Verizon will play a crucial role in the future of healthcare delivery.Gary shares strategies for leveraging purpose-built technology to make healthcare more proactive and improve patient engagement in the process.Listen in for Gary's insight on providing access to care in non-traditional settings and learn how Verizon is partnering with UC Davis Health to improve health outcomes via tech equity!Topics CoveredWhy telecom companies will play a big part in the future of healthcare deliveryGary's quadruple aim of improving health outcomes, lowering costs and improving the patient and clinician experienceHow Gary thinks about keeping pace with expanding points of access to healthcareGary's take on the third-party payment system in healthcareVerizon's partnership with UC Davis to promote health equity via digital inclusionGary's strategies for leveraging technology to make healthcare proactiveHow Verizon is improving access to care through purpose-built techImproving the patient experience and engagement by way of gamificationHow innovation in the healthcare space accelerated during COVIDVerizon's aim to help hospitals build the infrastructure to take advantage of emergent techConnect with Gary LynchHealth Care IT & Digital Solutions at VerizonGary on LinkedInConnect with Dr. Gautam Gulati & Dr. Jessica ShepherdViVEHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedInResourcesHeartbreak in the HeartlandVerizon's Partnership with UC Davis HealthAffordable Connectivity ProgramMedivis
Empowering Small Business Success, with John Constantino, Verizon Business (North Fulton Business Radio, Episode 749) On this episode of North Fulton Business Radio, John Constantino, Vice President of Business Sales at Verizon Business, joined host John Ray to discuss the various services Verizon offers to small and medium businesses. This includes easing communication, digital cloud […] The post Empowering Small Business Success, with John Constantino, Verizon Business appeared first on Business RadioX ®.
Kyle Malady, Executive Vice President and CEO of Verizon Business Group, joins Joe on the Forbes Books Podcast. With over 20 years of experience at Verizon and its predecessor companies, Kyle has a unique perspective on the evolution of technology and the inner workings of leading a global telecommunications provider. As head of Verizon Business, Malady oversees service for nearly every Fortune 500 company across 120 countries. In the podcast, he traces his career from his early days as a cell site technician to his current executive role. Kyle explores the exponentially increasing speed of technological advancement, bringing 5G to life across Verizon's network. Additionally, the discussion delves into major differences between running B2B versus B2C businesses. Kyle explains his broad range of previous operational experience, from planning to engineering, that equipped him to ascend to CEO. With insights into the future of 5G infrastructure and private sector networks, the conversation provides a revealing look into the executive mindset of a telecom leader.About Kyle Malady: Kyle is Executive Vice President and Chief Executive Officer of Verizon Business, a leading global technology company serving 99% of Fortune 500 companies in over 120 countries. Kyle and his team are responsible for delivering the next generation of technology-driven innovation to their customers around the world. Kyle is a seasoned industry expert who has extensive experience in developing and implementing networks and applications for both the public and private sectors, and is a leader in the development of global 5G-related infrastructure.Previously, Kyle served as Executive Vice President and President of Verizon's Global Networks and Technology (GN&T) team. This group is responsible for Verizon's technology and product development, and building, maintaining and securing America's leading wireless network and largest residential fiber broadband service in Fios, in addition to a vast IP network serving global customers.Kyle began his career as a cell site technician for NYNEX Mobile Communications, which became Bell Atlantic Mobile and ultimately, through a series of transactions, became Verizon Wireless. During his long tenure, he has held a variety of positions in operations, planning, technology, engineering, and finance. He has also served as Verizon's vice president of New Product Development.
Get ready to navigate the cutting-edge of customer experience (CX) with Jeannie Walters and special co-host Michelle Morris - Associate Director of CX Business Transformation at Verizon Connect. We're peeling back the curtain on Sam's Club's groundbreaking AI-based receipt verification system and exploring the ripple effects on the future of retail. Discover how this innovation could transform the checkout experience, tackle theft, and what it means for customer engagement.Switching lanes, we delve into the government's customer experience revolution, with a spotlight on the USDA's recent initiatives. Reflect on the executive order that's shaking up agency status quos and the newfound trust blooming between citizens and their government. This isn't just a conversation about technology; it's about humanizing the automated, ensuring accuracy, and strategically mapping the customer journey to adapt to this new frontier. We're also confronting CX blind spots regarding AI integration and the declining comfort customers feel around these tools.Tune in for a thought-provoking session that promises to leave you with a fresh perspective on AI's role in our lives and a renewed passion for excellence in customer experience across all sectors.About Michelle Morris:Michelle Morris is the Associate Director of CX Transformation at Verizon Connect. She is a Certified Customer Experience Professional (CCXP) as well as a Lean Six Sigma Black Belt (LSSBB). Michelle is a former board member for the CXPA (Customer Experience Professionals Association). In previous roles, Michelle developed and led two CX practices in the Professional Services (Crowe) and Printing/Manufacturing (Lexmark) industries and was a CX Design consultant and the Sr. Manager of Contact Center Sales for Verizon Business. Prior to starting her CX adventures, she spent 15 years in Product Development, designing laser printing devices. Michelle holds 6 U.S. Patents for her work as an engineer. Follow Michelle on LinkedIn at linkedin.com/in/morrismichellek/. Resources Mentioned:Experience Investigators Learning Center -- experienceinvestigators.comWatch the video version of this episode on YouTube -- youtube.com/@jeanniewaltersWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)
Lauren Sallata is using her 20+ years of experience as a marketing professional and executive leader... to moonlight as a roadie, manager, and webmaster for her son's band, Sunrise Cries? Well, yes, but she is also applying them to her role as Chief Marketing Officer for Ricoh North America and as a member of the Board of Trustees for the Consumer Technology Association. Lauren joined Ricoh in June 2021 after leaving her position as CMO at Panasonic Corporation. Before that, she spent several years at Xerox and Verizon Business. She saw the move to Ricoh as a great way to leverage her experience and was excited by the challenge of bringing Ricoh into its next chapter as a digital services company.In this episode, Alan and Lauren discuss the transformations she's overseeing at Ricoh, how she's driving change through people and culture, and why she thinks CMO should stand for Change Management Officer. She also talks about the use cases for AI at Ricoh, the future of mass customization of workstyles, tips for leading a multigenerational workforce, and the importance of evolving to stay competitive in marketing.Ricoh itself is evolving from its location-dependent heritage portfolio to a future of work that is about accessing information and communicating from anywhere. Over the past two and a half years, Lauren and her team have been focused on growing their customer-centric business strategy, transforming the organization, and revamping their portfolio with technologies that empower businesses of all sizes to enable a remote workforce.Lauren is driving this change by leading with the customer in mind and maintaining a digital-first mindset. She tells us this process has to start internally since people and culture are always at the center of change. Ricoh has found that things like quarterly guest speakers, management training, and full buy-in from the entire executive team resulted in a year-on-year increase of 16% in employee confidence.With Ricoh, there cannot be too much information, and the TMI campaign is marrying their heritage with the aspirational future and breaking through with millennial buyers, influencers, and Gen Z talent. The Ricoh marketing team has won several awards for the strategy and execution of this campaign and has seen a 35-point increase in overall awareness. In addition to the boost in customers, the TMI brand awareness campaign has also positively impacted employment statistics, engagement scores, and teamwork and growth metrics.In this episode, you'll learn:How Ricoh is shifting to keep up with the natural evolution of workspacesWhat it means to lead with a customer-first and digital-first mindset through cultureThe internal and external impacts of the TMI Campaign Key Highlights: [02:20] Moonlighting as a rock band roadie, manager, and webmaster[04:10] How she ended up with Ricoh[06:00] From office supplies to the WFH end-to-end solution[08:30] CMO: Change Management Officer[11:35] Seeing everything through the customer's first lens[12:40] Driving change through people and culture[14:45] Leading across generations[16:20] A vertical marketing strategy coupled with account-based marketing[17:50] Making ABM work practically[19:10] Why does Ricoh love TMI?[23:10] The AI portion of the show[25:35] The debate around the future of work[28:10] You must evolve to stay competitive.Looking for more?Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest! Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday. Hosted on Acast. See acast.com/privacy for more information.
Small businesses need to prepare for the holiday shopping season; utilizing business tips and technology tools that will boost the customer experience and build customer loyalty. Here to help is tech expert Dave Hickey of Verizon Business. Dave will be available to discuss how small businesses can take advantages of technology and tools that they can incorporate from online to the point of sale all while being mindful regarding cybersecurity threats. Additionally, Dave can discuss the findings of Verizon's 2023 State of Small Business survey and the outlook of small businesses during the 2023 holiday season.Dave Hickey is Vice President of the Verizon Business West Business Markets, overseeing all Mid-Markets business sales. He is responsible for an organization of approximately 850 sales professionals and leaders working with customers in the mid-market space, helping them advance technologically to grow their business. Dave joins Mark Alyn on this edition of Late Night Health. For information visit www.Verizon.com/Business.
Small businesses need to prepare for the holiday shopping season; utilizing business tips and technology tools that will boost the customer experience and build customer loyalty. Here to help is tech expert Dave Hickey of Verizon Business. Dave will be available to discuss how small businesses can take advantages of technology and tools that they can incorporate from online to the point of sale all while being mindful regarding cybersecurity threats. Additionally, Dave can discuss the findings of Verizon's 2023 State of Small Business survey and the outlook of small businesses during the 2023 holiday season.Dave Hickey is Vice President of the Verizon Business West Business Markets, overseeing all Mid-Markets business sales. He is responsible for an organization of approximately 850 sales professionals and leaders working with customers in the mid-market space, helping them advance technologically to grow their business. Dave joins Mark Alyn on this edition of Late Night Health. For information visit www.Verizon.com/Business.
What's Frank watching on Netflix and Max? Plus, we talk about Verizon Business milestones, Small Business win and more.
Welcome to our first interview at MWC Las Vegas 2023, with guest host Mike MacDade, Chief of Staff to the CPO and co-host of Amdocs' Your Career: Is it choice or chance? podcast. Mike and his colleague Jacob Thomas, VP, Account Business Executive, Amdocs sit down with Massimo Peselli, the Chief Revenue Officer of Global Enterprise & Public Sector, Verizon Business. They dive into all things 5G. How it can solve problems across industries, like healthcare, and why Massimo thinks partnerships are vital. They also discuss private enterprise networks, new connectivity solutions at Verizon that are reaching maturity, and more. Also included are our new TGI Open Mic segments where attendees at MWC gave us their viewpoints on everything they were hearing, thinking and seeing at the conference.This podcast episode was produced by Quill.
While 5G Technology has arrived, Kyle Malady, CEO of Verizon Business Group, isn't just sitting around basking in its presence. He and his team are actively working on building the future of telecommunications. Malady goes Inside The ICE House to discuss the rollout of 5G and the emphasis on speed and reliability. He also discusses new innovations Verizon (NYSE:VZ) is focused on moving forward and when we can see the eventual transition to 6G take off. Inside the ICE House: https://www.theice.com/insights/conversations/inside-the-ice-house
Maggie Hallbach made a return appearance to the show as we talked about National First Responders Day.Verizon Business today appointed Maggie Hallbach to the role of senior vice president for Verizon Public Sector. She will lead the team that serves the company's federal, state, local, education and Verizon Frontline public safety customers.Over her 25 years at Verizon, Hallbach served in a variety of executive and leadership roles, most recently as Verizon Public Sector's vice president of business development and strategic sales, where she was focused on developing, designing and capturing strategic opportunities. Hallbach also led the team responsible for strategic sales initiatives, including the alignment of sales priorities to the overall Verizon Public Sector strategy.
Each October, National Cybersecurity Awareness Month provides a timely reminder that criminals are trying to steal information and money from small businesses and their customers. Cybercrime u on the rise, and 60% of small businesses that experience a cyberattack go out of business within 6 months. That's why it's important to take proactive measures to protect data (and your business) from criminals.Cybersecurity expert Mike Caralis of Verizon Business jins Mark Alyn to offer essential tips for keeping small businesses safe from criminals. Learn how to implement cybersecurity practices, bolster cyber hygiene, and safeguard against threats. Plus, see the new technology, solutions and resources now available to help small businesses protect themselves.
Each October, National Cybersecurity Awareness Month provides a timely reminder that criminals are trying to steal information and money from small businesses and their customers. Cybercrime u on the rise, and 60% of small businesses that experience a cyberattack go out of business within 6 months. That's why it's important to take proactive measures to protect data (and your business) from criminals.Cybersecurity expert Mike Caralis of Verizon Business jins Mark Alyn to offer essential tips for keeping small businesses safe from criminals. Learn how to implement cybersecurity practices, bolster cyber hygiene, and safeguard against threats. Plus, see the new technology, solutions and resources now available to help small businesses protect themselves.
On this episode of Staying Connected we discuss what we've learned since the August 10th announcement of the strategic partnership between Verizon Business and HCL Tech. In this 8-minute podcast, David Lee, TC2's Technology Director joins Tony Mangino to provide insight on what we now know and what Verizon's rationale and motivations may be in forming this partnership. If you would like to learn more about our experience in this space, please visit our Technology Consulting and Strategy Development, Strategic Sourcing, and Success Stories webpages.
In this episode of Staying Connected, we discuss the recently announced global strategic partnership between Verizon Business and HCL. The announcement indicates that Verizon will lead sales and customer acquisition efforts for Managed Network Services while HCL will lead implementation and ongoing solution support. In this 10-minute podcast, Managing Directors Ben Fox and Mark Sheard join Tony Mangino to provide some perspective on the Verizon announcement and their thoughts on what it means for both Verizon and HCL. If you would like to learn more about our experience in this space, please visit our Technology Consulting & Strategy Development and Strategic Sourcing webpages.
The following episode was recorded at PegaWorld Inspire in Las Vegas, and I'm looking forward to this topic as well as sharing the conversation with my guest today. Today we're going to talk about optimizing the B2B customer experience with AI, automation, cross-channel personalization, all while doing it at scale for the enterprise. To help me discuss this topic, I am joined by Tommi Marsans, Marketing Technology Strategist at Verizon Business Group. RESOURCES Verizon Business Group: https://www.verizon.com/business/ Pega: https://www.pega.com The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/ For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
In episode four of the Logically Speaking podcast, our host Steve sits down with Chris Novak, Managing Director of Cybersecurity Consulting at Verizon Business. The two delve into the most significant cybersecurity threats facing organizations today and share a glimpse into the future. Listen as Chris offers his predictions for the evolution of the cyber landscape over the next five years and hear an in-depth discussion on the proliferation of ransomware and its impact on businesses. At the conclusion of the conversation, Chris highlights the top three actions organizations must take to prevent a cyber incident. Episode highlights:Insights into the most significant cybersecurity threatsFuture predictions for the evolving cyber landscapeThe impact and proliferation of ransomwareThe top three actions to prevent a cyber incidentWatch this episode on YouTube, with additional insights from our guests!https://youtube.com/@logicallymssp
Mark Johnson, CEO of Loyalty360, spoke with Mike LiBassi, Manager, Verizon Business Lifecycle & Retention at Verizon, about his upcoming awards presentation for B2B Customer Loyalty at the 2023 Loyalty Expo.
Cisco Live delivers education and inspiration to technology innovators around the globe. It is a place where the brightest minds in IT come to learn and network. This year, Cisco Live US is taking place in fabulous Las Vegas, Nevada from June 4 - 8. If you plan to attend, tune in to this episode to hear from our Champions as they share their unique experiences, practical tips, and best practices. Resources Cisco Live 2023 - Cisco Cisco Champion Hosts David Samuel Penaloza Seijas (twitter.com/davidsamuelps), Verizon Business, Principal Engineer Dan Sheldon (twitter.com/SheldonClimbs), Prosimo, Senior Solutions Architect Evan Mintzer (twitter.com/evanmintzer), Customers Bank, Director, Production Infrastructure Joseph Houghes (twitter.com/jhoughes), Pure Storage, Senior Solutions Architect Matt Albrecht, Aqueduct Technologies, Director, Professional Services Tim Harmon (twitter.com/harmont2004), Computers 2 Kids, Information Technology Technician Moderator Amilee San Juan (twitter.com/amileesan1), Cisco, Product Marketing Manager, Cisco Champion Program
In this episode, host Matt Roberts of Amdocs and his co-host Liliana Schwartz-Brunner, GM and Division President North America of Telcos at Amdocs, sit down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Debika Bhattacharya, Chief Product Officer at Verizon Business. To kick off the episode, Debika shares more information about her recent promotion, including what she's expecting from her new role. She also explains some examples of how Verizon is lending itself to tech for good initiatives by keeping people connected and offering products and services to first responders. Matt also asks Debika for her opinion on what the next big 5G use case will be, and how we can continue to foster a spirit of innovation within the tech ecosystem.This podcast episode was produced by Quill.
In this episode of the User Friendly podcast, we explore how private 5G networks and edge computing open the door to use cases across industries that can boost productivity, enhance operational efficiency, and create revenue opportunities. Hear perspectives from Jennifer Artley, senior vice president of 5G acceleration at Verizon Business, Robb Juliano, vice president of 5G solution sales at Verizon Business, and Rob Kasegrande, managing director in Deloitte Consulting LLP and leader of Deloitte's 5G and edge computing practice.
We mean business. How the Verizon Business team delivered in 2022.
Sarah interviews Krys Grondorf, Director of Communications at Verizon Business. In her role, Krys is responsible for communications on the B2B side of Verizon. Krys speaks about the powerful role technology plays in frontline communications throughout the public sector, and how Verizon acclimated to hybrid work culture during the pandemic.
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September 8-14 are Verizon's Small Business Days, an opportunity for small and mid-sized businesses to meet with a Verizon Business expert to learn how their business can digitize as well as take advantage of limited-time offers. In conjunction with this window, Verizon Business will be releasing a survey with new data on how small businesses are leaning into new tech and cutting-edge services designed to help businesses grow. The survey also covers their outlook for both their business, expectations this holiday season, and the economy overall. Small business tech expert Dave Hickey of Verizon shares the newest findings of their small business survey. The 8th kicks off Verizon Business' ‘Small Business Days' where small businesses can speak to a Verizon Business expert for a review of their business connectivity and learn about real-time solutions that will help them be successful in the marketplace and overcome inflation and economic concerns. Dave Hickey is VP of the West Business Markets where he oversees all Mid-Markets business sales. He is responsible for an organization of approximately 850 sales professionals and leaders serving the mid-market businesses. Dave visits with Mark Alyn.
September 8-14 are Verizon's Small Business Days, an opportunity for small and mid-sized businesses to meet with a Verizon Business expert to learn how their business can digitize as well as take advantage of limited-time offers. In conjunction with this window, Verizon Business will be releasing a survey with new data on how small businesses are leaning into new tech and cutting-edge services designed to help businesses grow. The survey also covers their outlook for both their business, expectations this holiday season, and the economy overall. Small business tech expert Dave Hickey of Verizon shares the newest findings of their small business survey. The 8th kicks off Verizon Business' ‘Small Business Days' where small businesses can speak to a Verizon Business expert for a review of their business connectivity and learn about real-time solutions that will help them be successful in the marketplace and overcome inflation and economic concerns. Dave Hickey is VP of the West Business Markets where he oversees all Mid-Markets business sales. He is responsible for an organization of approximately 850 sales professionals and leaders serving the mid-market businesses. Dave visits with Mark Alyn.
Debika Bhattacharya, Chief Product Officer at Verizon Business Group, provides her perspective on NaaS and MEF. Learn more about your ad choices. Visit megaphone.fm/adchoices
In a post-Covid world, where physical and virtual become increasingly synthesized the way we express ourselves, the way we work, and how we are going to organize our personal and work lives are going to evolve. This is the best manifestation of the idea of the Metaverse. The podcast talks to the leader, CEO of the largest carrier in the US (CEO Verizon business) with a workforce in the hundreds of thousands about how their 5G and edge services will change to match this world, but also how they have evolved the way they think about the working world for their employees. Tami Erwin talks about the human component of the world we are experiencing and how home and work are intertwined responsibilities for her and the company going forward. Every business will leave Covid having to re-imagine a full range of practices for its people, customers, and markets. This is the trigger 5G had needed and the ripple effect on 6G will become increasingly clear as we adjust to the new world of the evolving Metaverse.
Pandemic recovery is in full swing. Optimism for the future and financial security are on the rise, but small and midsize business owners are still seeking assistance. With small business week kicking off on Sunday, we are taking a deep dive into the state of small and midsize business. Here to discuss findings from a new study about small business confidence, the challenges they are facing, and how technology is at the core of solutions, is senior vice president for nationwide small business and channel chief for Verizon business, Wendy Taccetta. Wendy joins Mark Alyn on this episode of Late Night Health. As Senior Vice President for Nationwide Small Business and Channel Chief for Verizon Business, I am responsible for driving results in several strategic areas of the business. We are focused on creating the best end-to-end wireless experience for small business owners who trust their business to Verizon.I am also focused on developing a customer-centric Partner Program at Verizon. We understand that a great partner experience will always deliver a better customer experience. Channel Partners has called our strategic focus "a historic revamping" of Verizon's channel program. Our ambition is to make it easier than ever before to partner with Verizon.My team of 1,400+ employees is committed to accelerating small business growth, driving transformation across the Verizon Business ecosystem, and fostering a culture of collaboration every day. I have held a variety of roles during my 21-year tenure at Verizon, which has allowed me to build a diverse resume of experience in business and consumer sales, business transformation and sales operations. Most recently, I served as Senior Vice President, Global Commercial Operations at Verizon Business.I am a second generation V-teamer, whose father was a field technician for 35+ years. I live in New Jersey with my husband of 17 years. When I am not working, I am baking, spending time with my family, cheering for the Yankees (or Cowboys) or planning for our next travel adventure. I currently serve on the Executive Committee for the Northeast Boys and Girls Clubs of America. In 2020, I was named a Channel Chief of the Year by CRN.My personal ethos aligns with Verizon's commitment to the four stakeholders: customers, employees, shareholders and society. I am a passionate employee advocate, committed to leadership development, and a champion of women and other minorities in business. I believe diversity is not only the right thing to do but that it creates a stronger company and society.Quote I live by: “When you've worked hard, and done well, and walked through that doorway of opportunity, you do not slam it shut behind you. You reach back, and you give others the same chances that helped you succeed.” - Michelle ObamaI work hard to keep the door of opportunity open and am committed to sustaining efforts that will give the same opportunities to others. I am proud of the work that I have played a role in over the last 20+ years and am excited about the possibilities that lie ahead.