Podcasts about Maicon

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Best podcasts about Maicon

Latest podcast episodes about Maicon

The Marketing AI Show
#154: AI Answers: The Future of AI Agents at Work, Building an AI Roadmap, Choosing the Right Tools, & Responsible AI Use

The Marketing AI Show

Play Episode Listen Later Jun 19, 2025 68:16


In this episode of AI Answers, Paul Roetzer and Cathy McPhillips tackle 20 of the most pressing questions from our 48th Intro to AI class—covering everything from building effective AI roadmaps and selecting the right tools, using GPTs, navigating AI ethics, understanding great prompting, and more. Access the show notes and show links here Timestamps: 00:00:00 — Intro 00:08:46 — Question #1: How do you define a “human-first” approach to AI? 00:11:33 — Question #2: What uniquely human qualities do you believe we must preserve in an AI-driven world? 00:15:55 — Question #3: Where do we currently stand with AGI—and how close are OpenAI, Anthropic, Google, and Meta to making it real? 00:17:53 — Question #4: If AI becomes smarter, faster, and more accessible to all—how do individuals or companies stand out? 00:23:17 — Question #5: Do you see a future where AI agents can collaborate like human teams?  00:28:40 — Question #6: For those working with sensitive data, when does it make sense to use a local LLM over a cloud-based one? 00:30:50 — Question #7: What's the difference between ChatGPT Projects and Custom GPTs? 00:32:36 — Question #8:  If an agency or consultant is managing dozens of GPTs, what are your best tips for organizing workflows, versioning, and staying sane at scale? 00:36:12 — Question #9: How do you personally decide which AI tools to use—and do you see a winner emerging? 00:38:53 — Question #10: What tools or platforms in the agent space are actually ready for production today? 00:43:10 — Question #11: For companies just getting started, how do you recommend they identify the right pain points and build their AI roadmap? 00:45:34 — Question #12: What AI tools do you believe deliver the most value to marketing leaders right now? 00:46:20 — Question #13: How is AI forcing agencies and consultants to rethink their models, especially with rising efficiency and lower costs? 00:51:14 — Question #14: What does great prompting actually look like? And how should employers think about evaluating that skill in job candidates? 00:54:40 — Question #15: As AI reshapes roles, does age or experience become a liability—or can being the most informed person in the room still win out? 00:56:52 — Question #16: What kind of changes should leaders expect in workplace culture as AI adoption grows? 01:00:54 — Question #17: What is ChatGPT really storing in its “memory,” and how persistent is user data across sessions? 01:02:11 — Question #18: How can businesses safely use LLMs while protecting personal or proprietary information? 01:02:55 — Question #19: Why do you think some companies still ban AI tools internally—and what will it take for those policies to shift? 01:04:13 — Question #20: If AI tools are free or low-cost, does that make us the product? Or is there a more optimistic future where creators and users both win This week's episode is brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 14-16. The code POD100 saves $100 on all pass types. For more information on MAICON and to register for this year's conference, visit www.MAICON.ai. Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy 

The Marketing AI Show
#153: OpenAI Releases o3-Pro, Disney Sues Midjourney, Altman: “Gentle Singularity” Is Here, AI and Jobs & News Sites Getting Crushed by AI Search

The Marketing AI Show

Play Episode Listen Later Jun 17, 2025 89:17


​​​​o3 Pro is here. Sam Altman thinks the singularity might be too. This week, Paul and Mike dive into OpenAI's o3 Pro reasoning model and what makes it fundamentally different. They explore Sam Altman's bold claim that the singularity has begun, Meta's superintelligence ambitions, and Disney's high-stakes lawsuit against Midjourney. They also break down search traffic freefalls, mechanized job automation, and whether GPTs or projects are better for scaling AI workflows, among other topics, in our rapid-fire section. Listen or watch below—and see below for show notes and the transcript. Show Notes: Access the show notes and show links here Timestamps:  00:00:00 — Intro 00:04:54 — o3 Pro 00:18:33 — Disney Sues Midjourney 00:28:53 — The Singularity Is Nearer 00:50:14 — AI and Jobs: Saying the Quiet Part Out Loud 00:56:27 — OpenAI and Google Deal 00:58:46 — AI and Google Search 01:02:38 — Ohio State's New AI Fluency Initiative 01:06:08 — xAI Data Center Environmental Scandal 01:10:58 — Kalshi's AI-Generated NBA Finals Ad 01:15:18 — What Happens When AI Goes Down? 01:19:19 — Meta Crackdown on “Nudify” Apps 01:21:59 — Updates to GPTs, Using Projects vs. GPTs This week's episode is brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 14-16. The code POD100 saves $100 on all pass types. For more information on MAICON and to register for this year's conference, visit www.MAICON.ai. This episode is also brought to you by our upcoming AI Literacy webinars. As part of the AI Literacy Project, we're offering free resources and learning experiences to help you stay ahead. We've got two live sessions coming up in June—check them out here. Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy 

Joguei no Grupo
#100 - Teste de Fidelidade - Joguei no Grupo

Joguei no Grupo

Play Episode Listen Later Jun 11, 2025 76:43


*EPISÓDIO PATROCINADO*Episódio #100 no ar! E como bons terapeutas de casais de método, abrimos nosso consultório amoroso pra devolver o amor pra vocês

The Marketing AI Show
#152: ChatGPT Connectors, AI-Human Relationships, New AI Job Data, OpenAI Court-Ordered to Keep ChatGPT Logs & WPP's Large Marketing Model

The Marketing AI Show

Play Episode Listen Later Jun 10, 2025 87:42


What happens when AI feels too human? This week, Paul and Mike unpack OpenAI's newest releases, the growing emotional bonds people are forming with AI, and fresh data on how AI is reshaping jobs—for better and worse.  They also reexamine AGI timelines, AI cybersecurity, and why verifying AI output might be the next big challenge. Plus: Reddit sues Anthropic, Google drops expert AI avatars, and more. Show Notes: Access the show notes and show links here Timestamps:  00:00:00 — Intro 00:04:16 — ChatGPT Connectors, Record Mode, and Other Updates 00:18:16 — AI-Human Relationships 00:30:00 — AI Continues to Impact Jobs 00:42:11 — OpenAI Court Ordered to Preserve All ChatGPT User Logs 00:46:41 — AI Cybersecurity 00:52:05 — The AI Verification Gap 00:58:19 — How Does Claude 4 Think? 01:02:55 — New AGI Timelines 01:10:50 — Reddit v. Anthropic 01:13:25 — Sharing in NotebookLM 01:16:51 — WPP Open Intelligence 01:20:30 — Google Portraits This week's episode is brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 14-16. The code POD100 saves $100 on all pass types. For more information on MAICON and to register for this year's conference, visit www.MAICON.ai. This episode is also brought to you by our upcoming AI Literacy webinars. As part of the AI Literacy Project, we're offering free resources and learning experiences to help you stay ahead. We've got two live sessions coming up in June—check them out here. Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy 

The Marketing AI Show
#149: Google I/O, Claude 4, White Collar Jobs Automated in 5 Years, Jony Ive Joins OpenAI, and AI's Impact on the Environment

The Marketing AI Show

Play Episode Listen Later May 27, 2025 77:49


This week was a masterclass in how fast AI is moving. Join us as Paul and Mike break down everything from Google's massive I/O announcements (Gemini, Veo, Live, and more), to Claude Opus 4's impressive—and borderline alarming—capabilities and Paul shares a wild experiment that shows how current AI tools may already be enough to automate white-collar jobs. Rapid-fire topics include OpenAI's $6.5B Jony Ive acquisition, Microsoft's overlooked Build event, AI's energy problem, a chatbot benchmark startup raising $100M, and more. Access the show notes and show links here Timestamps: 00:07:08 — Google I/O 00:21:27 — Claude 4 00:31:15 — Dwarkesh Jobs Podcast 00:46:22 — OpenAI + Jony Ive 00:53:31 — AI's Energy Usage 00:57:03 — Microsoft Build 2025 00:59:22 — Chatbot Arena Funding 01:03:39 — Empire of AI from Karen Hao 01:06:18 — AI in Education Updates 01:11:01  —  Listener Questions 01:14:57  — Closing Thoughts  This episode is brought to you by the AI for B2B Marketers Summit. Join us on Thursday, June 5th at 12 PM ET, and learn real-world strategies on how to use AI to grow better, create smarter content, build stronger customer relationships, and much more. Thanks to our sponsors, there's even a free ticket option. See the full lineup and register now at www.b2bsummit.ai. This week's episode is also brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 14-16. The code POD100 saves $100 on all pass types. For more information on MAICON and to register for this year's conference, visit www.MAICON.ai. Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy 

The Marketing AI Show
#148: Microsoft's Quiet AI Layoffs, US Copyright Office's Bombshell AI Guidance, 2025 State of Marketing AI Report, and OpenAI Codex

The Marketing AI Show

Play Episode Listen Later May 20, 2025 83:25


AI is moving faster than most people realize—and it's continuing to reshape the workforce. Paul Roetzer and Mike Kaput dig into Microsoft's 6,000 job cuts and what they signal about the future of AI-powered automation, they also explain the major copyright report that triggered a high-level firing and they break down new data from the 2025 State of Marketing AI Report.  The episode also covers OpenAI's autonomous coding agent, TikTok's new AI video tool, the rise of AI baby podcasters, what to watch for at Google I/O and more in our rapid fire section. Access the show notes and show links here Timestamps: 00:00:00 — Intro 00:06:49 —More Quiet AI Layoffs, Including at Microsoft 00:19:24 — Bombshell Copyright Decision and Drama 00:30:01 — 2025 State of Marketing AI Report Findings 00:39:18 — OpenAI Releases Codex 00:41:40 — Altman Wants to Build “Core AI Subscription” for Your Life 00:56:20 — Altman, Musk, and Grok Drama 01:01:22 — Are Chatbots Replacing Search? 01:05:36 — AI in Education Updates 01:11:15 — The Cost of AI 01:14:29 — AI Product and Funding Updates 01:20:04 — Listener Question This episode is brought to you by the AI for B2B Marketers Summit. Join us on Thursday, June 5th at 12 PM ET, and learn real-world strategies on how to use AI to grow better, create smarter content, build stronger customer relationships, and much more. Thanks to our sponsors, there's even a free ticket option. See the full lineup and register now at www.b2bsummit.ai. This week's episode is also brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 14-16. The code POD100 saves $100 on all pass types. For more information on MAICON and to register for this year's conference, visit www.MAICON.ai. Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy 

The Marketing AI Show
#146: Rise of “AI-First” Companies, AI Job Disruption, GPT-4o Update Gets Rolled Back, How Big Consulting Firms Use AI, and Meta AI App

The Marketing AI Show

Play Episode Listen Later May 6, 2025 85:35


Fresh off a wave of “AI‑first” CEO manifestos, Paul Roetzer and Mike Kaput slice into the fallout: Duolingo and Box join Shopify's AI-first pledge, more signals of AI job disruption emerge, and OpenAI rolls back 4o due to an overly agreeable personality. Then it's rapid‑fire —Johnson & Johnson bins 90 % of its 900 gen‑AI pilots, Big‑Tech earnings put real numbers on the AI boom, Nvidia spars with Anthropic over chip exports, Claude upgrades, Alibaba's Qwen‑3, Descript's AI avatars, and more. Access the show notes and show links here Timestamps: 00:03:49 —The Rise of the AI-First Company 00:17:37 — More Signals of AI Job Disruption and the “Stop Hiring Humans” Campaign 00:30:23 —OpenAI Rolls Back 4o Update Due to Annoying Personality 00:44:10 —AI Earnings Calls  00:48:54 —What Enterprise AI Strategy Really Looks Like 00:55:03 — How McKinsey, BCG, and Deloitte Are Using AI 01:00:05 — New Report Calls Chatbot Arena Leaderboard Into Question 01:04:04 — Meta AI App and Zuckerberg's Plan for AI 01:11:39 —Nvidia's Beef with Anthropic 01:14:38 — US Copyright Office Intellectual Property Resources 01:16:15 — AI Product and Funding Updates 01:22:11 — Listener Question This episode is brought to you by the AI for B2B Marketers Summit. Join us on Thursday, June 5th at 12 PM ET, and learn real-world strategies on how to use AI to grow better, create smarter content, build stronger customer relationships, and much more. Thanks to our sponsors, there's even a free ticket option. See the full lineup and register now at www.b2bsummit.ai. This week's episode is also brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 14-16. The code POD100 saves $100 on all pass types. For more information on MAICON and to register for this year's conference, visit www.MAICON.ai. Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy 

The Marketing AI Show
#145: OpenAI Releases o3 and o4-mini, AI Is Causing “Quiet Layoffs,” Executive Order on Youth AI Education & GPT-4o's Controversial Update

The Marketing AI Show

Play Episode Listen Later Apr 29, 2025 77:57


After a quick spring break, Paul Roetzer and Mike Kaput are back, and the AI world definitely didn't take a vacation. In this episode of The Artificial Intelligence Show, our hosts catch up on two weeks of major developments, including OpenAI's surprising release of o3 and o4-mini, the accelerating wave of quiet AI-driven layoffs, and a new federal executive order on AI education.  Access the show notes and show links here Timestamps: 00:05:49 —o3 and o4-mini, and AGI 00:17:21 — AI-Caused “Quiet Layoffs” and Impact on Jobs 00:31:46 — White House Plan for AI Education 00:36:04 — Other OpenAI Updates 00:43:04 — Ethan Mollick's Criticism of Microsoft Copilot 00:46:43 — Era of Experience Paper 00:54:23 — Chief AI Officers at Companies 00:58:54 — Anthropic Researcher Says There Is a Chance Claude Is Conscious 01:07:03 — xAI Funding and Updates 01:11:07 — Other AI Product Updates 01:13:40 — Listener Questions This episode is brought to you by our AI for B2B Marketers Summit: Join us and learn valuable insights and practical knowledge on how AI can revolutionize your marketing efforts, enhance customer experiences, and drive business growth. The Summit takes place virtually from 12:00pm - 4:45pm ET on Thursday, June 5. There is a free registration option, as well as paid ticket options that also give you on-demand access after the event. To register, go to b2bsummit.ai  This week's episode is also brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 14-16. The code POD100 saves $100 on all pass types. For more information on MAICON and to register for this year's conference, visit www.MAICON.ai. Visit our website Receive our weekly newsletter Join our community: Slack LinkedIn Twitter Instagram Facebook Looking for content and resources? Register for a free webinar Come to our next Marketing AI Conference Enroll in our AI Academy 

Clube dos Generais
Israel x Irã: Presente e Futuro - CGCast #141

Clube dos Generais

Play Episode Listen Later Apr 26, 2025 92:45


Hoje recebemos o Prof. Dr. Marco Túlio Freitas para uma conversa sobre Israel e Irã, indo desde as características econômicas até as capacidades da IDF em um futuro conflito.Vem com a gente!Nosso agradecimento aos membros do nosso canal no YouTube!Categoria Capitão: Rafael Andrade, Breno Achete Mendes e Marcelo BarrosCategoria Sargento: Pablo Maicá e Claudio CalazaCategoria Cabo: Paulo Fernandes, Rogério Batista, Dani Dani, Geraldo "Schulz" Domiciano, Silvano Francisco de Oliveira, Túlio Polido, Vvbolachas, Fabiano Bittencourt, Márcio Leandro "Wood" Montanha, Gustavo Grossi, Paulo RobertoCategoria Hater: Cristiano FerreiraCategoria Recruta: Edaur, Vader Brasil, Maicon, Brendo Salustiano, Marcio Matias, Iago "BT-7" Bovi, Fabrizio "Valkoinen Kuolema" Messetti e Carlos Eduardo Perez de Moraes.Apoiadores diretos no nosso site: Francisco Beck, Felipe Veiga Ramos, Fabrizio Messetti, Raphael Moussalem, Victor Gollner Coelho, Davis Oliveira Barbosa e Frederico McAyresAcompanhe as atividades do Clube dos Generais direto no nosso site!https://clubedosgenerais.com.br/

1ª Igreja Presbiteriana de GV
ENTREVISTA - Pr. Maicon Custódio e Pr. Amado Florindo (Parte 2) - Fé para Hoje

1ª Igreja Presbiteriana de GV

Play Episode Listen Later Apr 24, 2025 24:50


Nesta entrevista conversamos sobre a vida litúrgica. Programa FÉ PARA HOJE da Primeira Igreja Presbiteriana de Governador Valadares, exibido na TV Rio Doce no dia 19 de ABRIL de 2025.

1ª Igreja Presbiteriana de GV
ENTREVISTA - Pr. Maicon Custódio e Pr. Amado Florindo (Parte 1) - Fé para Hoje

1ª Igreja Presbiteriana de GV

Play Episode Listen Later Apr 17, 2025 23:03


Nesta entrevista conversamos sobre a vida litúrgica. Programa FÉ PARA HOJE da Primeira Igreja Presbiteriana de Governador Valadares, exibido na TV Rio Doce no dia 12 de ABRIL de 2025.

Clube dos Generais
Chineses na Ucrânia e outras Notícias do Front - PHM #170

Clube dos Generais

Play Episode Listen Later Apr 10, 2025 137:45


Neste episódio o Clube dos Generais traz novamente o Prof. Sandro Teixeira para uma conversa sobre a guerra entre Hamas e Israel, Estados Unidos e Houthis, Irã, China e algumas reflexões para o futuro.O Prof. Sandro é Historiador, Estrategista, Doutor em Ciências Militares, Professor na ECEME e Coordenador do Minerva - Grupo de Pesquisa em Conflitos, Estratégia e Inteligência do Programa de Pós-graduação em Ciências Militares da ECEME.https://www.instagram.com/sandro.gjallan/https://www.instagram.com/minerva.gest/Vem com a gente!Episódio em áudio e vídeo, consuma como preferir! Ouça Podcasts - conteúdo interessante onde, como e quando você quiser! Assine o Clube dos Generais pelo seu aplicativo de podcasts favorito.Nosso agradecimento aos membros do nosso canal no YouTube!Categoria Capitão: Rafael Andrade, Breno Achete Mendes e Marcelo BarrosCategoria Sargento: Pablo Maicá e Claudio CalazaCategoria Cabo: Paulo Fernandes, Rogério Batista, Dani Dani, Geraldo "Schulz" Domiciano, Silvano Francisco de Oliveira, Túlio Polido, Vvbolachas, Fabiano Bittencourt, Márcio Leandro "Wood" Montanha, Gustavo Grossi, Paulo RobertoCategoria Hater: Cristiano FerreiraCategoria Recruta: Edaur, Vader Brasil, Maicon, Brendo Salustiano, Marcio Matias, Iago "BT-7" Bovi, Fabrizio "Valkoinen Kuolema" Messetti e Carlos Eduardo Perez de Moraes.Apoiadores diretos no nosso site: Francisco Beck, Felipe Veiga Ramos, Fabrizio Messetti, Raphael Moussalem, Victor Gollner Coelho, Davis Oliveira Barbosa e Frederico McAyresCompre com nosso link na Amazon, não gaste nada a mais e ajude a manter nossas atividades online:https://www.amazon.com.br/shop/clubedosgeneraisAcompanhe as atividades do Clube dos Generais direto no nosso site!https://clubedosgenerais.com.br/Quer contribuir direto, sem intermediários?Pix para estadomaiorcg@gmail.com

Fußball – meinsportpodcast.de
Gareth Bale: Der Mann, der Maicon beerdigte

Fußball – meinsportpodcast.de

Play Episode Listen Later Apr 2, 2025 18:41


Er war schneller als jeder Gegenspieler und manchmal auch gnadenloser. Gareth Bale schickte nicht nur Inter-Verteidiger Maicon in Richtung Karriere-Ende, sondern schoss Real Madrid auch zu fünf Champions-League-Titeln. Trotzdem blieb er ein Rätsel. In dieser Folge erzähllt Malte Asmus die Geschichte eines Spielers, der mit einem Fallrückzieher zur Legende wurde und mit seiner Liebe zum Golfsport und einer spezziellen Fahne zum Feindbild. Ein Fußballer zwischen Genie und Gleichgültigkeit, zwischen König in Wales und Buhmann in Madrid. Das als Hintergrundmusik verwendete Soundfile trägt den Titel "Crusader", wurde erstellt von Scott Buckley. Wir verwenden dieses Musikstück in Übereinstimmung mit der CC 4.0-Lizenz. Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue auf www.kostenlos-hosten.de und informiere dich. Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.Gern unterstützen wir dich bei deiner Podcast-Produktion.

Lay of The Land
#204: Paul Roetzer (SmarterX & Marketing AI Institute) — Accelerating AI Literacy

Lay of The Land

Play Episode Listen Later Mar 27, 2025 65:27


Paul Roetzer is the founder and CEO of SmarterX and the Marketing AI Institute—a media, event, and online education company that he started back in 2016 to make AI accessible, approachable, and actionable for marketers and business leaders. Through the institute, he created MAICON—the leading annual Marketing AI conference, which is hosted here in Cleveland!He is also the co-author of Marketing Artificial Intelligence: AI, Marketing, and the Future of Business, the co-host of ​The Artificial Intelligence Show​ podcast, and the creator of ​The AI Literacy Project​, where he's working to make AI education accessible and personalized for everyone.Paul graduated from Ohio University's E.W. Scripps School of Journalism and has since consulted for hundreds of organizations, from startups to Fortune 500 companies. In 2005, he founded Ready North (formerly known as PR 20/20), a digital marketing agency that became HubSpot's first partner agency and played a pivotal role in launching HubSpot's entire partnership strategy. He successfully sold the firm in 2021 to Blue Cypress.This was such a fun conversation for me—I love thinking about how exponential technologies will affect the future of society, and that is exactly what Paul and I got to do—we explore the vast and profound implications of AI on the future of work and society overall while also exploring the business of conferences, the importance of AI literacy going forward, lessons from the early days of HubSpot, building in Cleveland, and a whole lot more!00:00:00 - The Evolution of Podcasting and AI Integration00:04:13 - The Journey of Building Marketing AI Institute00:07:12 - The Impact of AI on Marketing and Business00:09:47 - Navigating Challenges and Embracing Change00:12:38 - The Role of Conferences in AI Education00:15:15 - Cleveland as a Hub for AI Innovation00:17:48 - The Future of AI and Its Societal Implications00:20:32 - AI Literacy and Its Importance00:23:03 - The Philosophical Dilemmas of AI Decision-Making00:25:45 - The Uncertain Future of Work in an AI-Driven World00:35:59 - The Inevitable Disruption of Jobs by AI00:41:32 - AI's Impact on Knowledge Work and Industries00:46:35 - Marketing in the Age of AI00:49:46 - Defining AI Literacy and Its Future00:52:45 - Lessons from the HubSpot Journey00:57:04 - The Entrepreneurial Journey and Its Challenges01:01:30 - Hidden Gem-----LINKS:https://www.linkedin.com/in/paulroetzer/https://smarterx.ai/https://www.marketingaiinstitute.com/-----SPONSORS: Impact Architects & NinetyImpact Architects & NinetyLay of The Land is brought to you by Ninety. As a Lay of The Land listener, you can leverage a free trial with Ninety, the platform that helps teams build great companies and the only officially licensed software for EOS® — used by over 7,000 companies and 100,000 users!This episode is brought to you by Impact Architects. As we share the stories of entrepreneurs building incredible organizations throughout NEO, Impact Architects helps those leaders — many of whom we've heard from as guests on Lay of The Land — realize their visions and build great organizations. I believe in Impact Architects and the people behind it so much, that I have actually joined them personally in their mission to help leaders gain focus, align together, and thrive by doing what they love! As a listener, you can sit down for a free consultation with Impact Architects by visiting ia.layoftheland.fm!-----Stay up to date by signing up for Lay of The Land's weekly newsletter — sign up here.Past guests include Justin Bibb (Mayor of Cleveland), Pat Conway (Great Lakes Brewing), Steve Potash (OverDrive), Umberto P. Fedeli (The Fedeli Group), Lila Mills (Signal Cleveland), Stewart Kohl (The Riverside Company), Mitch Kroll (Findaway — Acquired by Spotify), and over 200 other Cleveland Entrepreneurs.Connect with Jeffrey Stern on LinkedIn — https://www.linkedin.com/in/jeffreypstern/Follow Jeffrey Stern on X @sternJefe — https://twitter.com/sternjefeFollow Lay of The Land on X @podlayofthelandhttps://www.jeffreys.page/

FC Afkicken
Noord-Korea op het WK 2010: De illusie van een wonder | FCA Short | S01E87

FC Afkicken

Play Episode Listen Later Mar 25, 2025 6:22


In 1966 verraste Noord-Korea de wereld door Italië te verslaan en de kwartfinale van het WK te bereiken. 44 jaar later, in 2010, keerden ze terug. Een mysterieus elftal, uit een gesloten land, op het grootste podium van het voetbal.Niemand wist wat te verwachten. Noord-Korea speelde nooit oefenwedstrijden, hun spelers speelden nauwelijks in het buitenland, en de pers had geen toegang tot het team. Wat de wereld te zien kreeg, was een ploeg die met discipline en werkethiek probeerde te overleven in een groep met Brazilië, Portugal en Ivoorkust.In hun eerste wedstrijd stonden ze tegenover de vijfvoudig wereldkampioen. En verrassend genoeg hielden ze lang stand. 0-0 bij rust. Maar dan breekt Brazilië door. Maicon en Elano scoren. Toch geeft Noord-Korea niet op. Ji Yun-nam scoort in de 89e minuut. De spelers juichen alsof ze wereldkampioen zijn. Eindstand: 2-1. Een nederlaag, maar een eerbare.De volgende wedstrijd werd live uitgezonden op Noord-Koreaanse televisie – een zeldzaamheid. Wat volgde, was een nationale nachtmerrie. Portugal vernederde Noord-Korea met 7-0. Ronaldo lachte, Simao danste, en Noord-Korea werd genadeloos afgeslacht. De uitzending werd abrupt stopgezet. Dit was niet het heroïsche verhaal dat men thuis mocht zien.De laatste wedstrijd tegen Ivoorkust? Een 3-0 nederlaag. Geen doelpunten, geen glorie. Noord-Korea verliet het WK zonder punten en met een verbrijzelde reputatie.Er gingen geruchten over straffen en vernedering bij terugkeer, over spelers die moesten ‘afrekenen' met de nederlagen. De waarheid? Die zal altijd gehuld blijven in mysterie. Maar één ding is zeker: waar Noord-Korea in 1966 geschiedenis schreef, werd 2010 een verhaal van gebroken illusies.In de podcast verwijzen Mart en Lars naar: De huilende Jong Tae Se bij het nationale volkslied: https://www.youtube.com/watch?v=kiC9PsGYvDEZie het privacybeleid op https://art19.com/privacy en de privacyverklaring van Californië op https://art19.com/privacy#do-not-sell-my-info.

Nothin' But A FUT Thing (NBAFT)
Maicon Cup Meltdown | Ep. 193 |

Nothin' But A FUT Thing (NBAFT)

Play Episode Listen Later Mar 8, 2025 70:12


Dandanmian_ joins the gang for a birthday bash! With Fantasy Fut behind us we get ready to celebrate good times. It's FUT's 16th birthday and both CR7 (sewy!) and Kai Havertz are here. Skillers and weak foot merchants rejoice! It's Fut Birthday!

Creativity Squared
Ep70. Creative at the Speed of Culture and GenAI: Mover Over PR Stunts & Discover A.I.'s Business Value in Commercial Advertising from Dustin Callif, President of Tool

Creativity Squared

Play Episode Listen Later Oct 24, 2024 47:38


From innovating custom A.I. solutions in advertising since 2016 to revolutionizing how brands create content at the speed of culture, meet Dustin Callif. As President of Tool, a creative production partner based in Santa Monica, Dustin leads a team that blends traditional filmmaking with cutting-edge A.I. technology to create groundbreaking commercial content for some of the world's most recognized brands, like Toyota, T-Mobile, and Coca-Cola. He is also responsible for founding Tool's Experience group, which has been at the forefront of experiential design and creative technology.   On stages at conferences like MAICON, SXSW, and Cannes Advertising Festival, he shares Tool's approach to developing their evolved creative production model, providing unique solutions for brands, including training A.I. on a brand's owned assets. In today's conversation, you'll hear how Tool is pushing the boundaries of A.I. in advertising while maintaining high creative standards and commercial viability through their campaign work in addition to workflow and content pipeline optimization. Dustin shares impressive case studies, including how they created a television commercial for Under Armour in four weeks without the actual talent, all enabled by A.I. and traditional post-production editing. Another one is an innovative approach of creating modular content for Starburst that is different every time for the viewer, deploying what he calls “A.I. Style Transfer.” Not only does Tool put A.I. to work, but they also identify world-class A.I. talent, matching directors, like Creativity Squared guest Nem Perez, with innovative agencies and brands. We also discuss the evolving legal landscape around A.I.-generated content for brands. Join us for an insider's look at how A.I. is transforming advertising and content creation from one of the industry's leading innovators who not only embraces the creative possibilities but leverages A.I. to drive real business value and efficiency. EPISODE SHOW NOTES: https://creativitysquared.com/podcast/ep70-dustin-callif-creative-at-the-speed-of-culture-and-genai/ JOIN CREATIVITY SQUARED Sign up for our free weekly newsletter: https://creativitysquared.com/newsletter  Become a premium member: https://creativitysquared.com/supporters  SUBSCRIBE Subscribe on your favorite podcast platform: https://creativitysquared.com Subscribe for more videos: https://youtube.com/@creativity_squared/?sub_confirmation=1 CONNECT with C^2 https://instagram.com/creativitysquaredpodcast https://facebook.com/CreativitySquaredPodcast https://giphy.com/channel/CreativitySquared https://tumblr.com/blog/creativitysquared https://tiktok.com/@creativitysquaredpodcast #CreativitySquared CONNECT with Helen Todd, the human behind C^2 https://instagram.com/helenstravels https://twitter.com/helenstravels https://linkedin.com/in/helentodd https://pinterest.com/helentodd Creativity Squared explores how creatives are collaborating with artificial intelligence in your inbox, on YouTube, and on your preferred podcast platform.  Because it's important to support artists, 10% of all revenue Creativity Squared generates will go to ArtsWave, a nationally recognized non-profit that supports over 100 arts organizations. This show is produced and made possible by the team at PLAY Audio Agency: https://playaudioagency.com. Creativity Squared is brought to you by Sociality Squared, a social media agency who understands the magic of bringing people together around what they value and love: http://socialitysquared.com.  #CreativeTechnology #ContentCreation #Innovation #Creativity #CreativeTech #Creators #Creatives #Artists #AIArtist #ContentCreators #AIPodcast #AITechnology #DigitalCreativity #Filmmaking #AIFilm #AIArt #FutureTechnology #ArtificialIntelligenceArt #AIArtCommunity #AITech #GenerativeArt #FutureTech #DigitalArtist #AIGeneratedArt #AICreative #PodcastCommunity #TechPodcast #AIPodcast #PodcastHost

Packaging Brothers Podcast
Insights from the MAICON Conference: AI Deployment in Organizations

Packaging Brothers Podcast

Play Episode Listen Later Oct 14, 2024 25:57


Welcome back to our ongoing Packology Series! In Episode 2, we join Ben Gold to explore the latest trends in AI, particularly in marketing and sales. Recently, Ben attended the MAICON conference in Cleveland, which focused on the practical deployment of AI in organizations. Let's dive into what he learned and how it can impact our approach to PPC.In this episode, we'll talk about:Discussion on the importance of culture in AI deployment within organizations.The role of C-level executives in fostering a culture that embraces new technologies.Need for employee participation and appropriate training in AI processes.Overview of operationalization meetings focused on building custom AI models.Comparison of AI deployment strategies for small vs. large companies.The significance of reasoning in AI to prevent hallucinations.Example of using AI for drafting emails and the importance of personalization.Debate on whether to standardize communication styles across the company or allow individual variations.Insights into recent marketing projects, including packaging for notable brands.Emphasis on the balance between automation and human involvement in the workplace.Ben Gold is an AI strategist and consultant with over 20 years of experience in the technology sales sector. He helps organizations navigate the complex landscape of AI adoption and implementation, bridging the gap between technical concepts and business objectives. Ben's specializations include AI strategy development, change management, talent acquisition, ethical AI deployment, and AI-driven workflow optimization. Passionate about making AI accessible, Ben focuses on providing actionable steps and working hands-on with clients to implement and optimize AI strategies. He is the first video game world champion and a thought leader in the technology industry.For more information and to explore other episodes, go to https://www.ppcpackaging.com/packology-podcast-1Follow PPCPackaging on social media!  LinkedIn: https://www.linkedin.com/company/pacific-packaging-components-inc-/ Facebook: https://www.facebook.com/PPCPackaging/ Instagram: https://www.instagram.com/ppcpackaging/?hl=en Website: http://www.ppcpackaging.com/Find out more about Ben on his website and connect with him on LinkedIn and Email.Website: bengoldai.com LinkedIn: linkedin.com/in/bengoldsalesEmail: ben@bengoldai.comThe views and opinions expressed on the “Packology” podcast are solely those of the author and guests and should not be attributed to any other individual or entity. This podcast is an independent production of Packology, and the podcast production is an original work of the author. All rights of ownership and reproduction are retained—copyright 2024. 

JimJim's Reinvention Revolution Podcast
JJRR 117 What I learned at MAICON 2024 - Who's an AI newby? - with JimJim

JimJim's Reinvention Revolution Podcast

Play Episode Listen Later Sep 27, 2024 36:04


#marketinginstitute #artificialintelligence #jimjimsreinventionrevolution #neworleans So who's that guy on the album cover with JimJim?  In this episode JimJim escapes to New Orleans for a few days but wanted to drop a review of MAICON 2024, a marketing AI conference he recently attended.  Listen to JJRR 117 as JimJim reviews the conference and shares Mike Kaput's 30 AI tools in 30 minutes presentation directly from the show.  Listen to the end to hear JimJim's current thoughts on the state of artificial intelligence.   https://magicmind.superfiliate.com/JIMCIRILLO https://ko-fi.com/jimjim99 https://www.marketingaiinstitute.com/ https://www.marketingaiinstitute.com/events/marketing-artificial-intelligence-conference  jimjim99 | Twitter, Instagram, Facebook | Linktree Hey Revolutionaries!  Hope you enjoy this review of MAICON 2024.  FYI It's happening again in October 2025 so mark you calendars.  So where's everybody at in regard to artificial intelligence?  I'm an admitted newby but I think this topic is really important going forward so I wanted to drop this conference review and ask for your thoughts.  What new applications of AI have you seen that have really blown you away?  If you want to share please reach out to jimjim@jimjimsreinventionrevolution.com.  I'd love to share a few from listeners on the show. Enjoy the episode? Share with friends! Subscribe in Spotify, Apple or Google Podcasts! https://www.jimjimsreinventionrevolution.com/resources jimjim99 | Twitter, Instagram, Spotify, Facebook | Linktree https://ko-fi.com/jimjim99

PNR: This Old Marketing | Content Marketing with Joe Pulizzi and Robert Rose
Will OpenAI's Seeds Grow a Strawberry Harvest? (446)

PNR: This Old Marketing | Content Marketing with Joe Pulizzi and Robert Rose

Play Episode Listen Later Sep 20, 2024 75:37


OpenAI launches the "Strawberry" version within ChatGPT claiming better reasoning and complex thinking. Joe and Robert take it to the test. TikTok heads back to court with a January 19th ban date looming. Joe predicts what will happen. And Instagram launches a version for teens only. Is it enough? Finally, MrBeast "leaks" his personal YouTube production manual. Is there gold within? Winners and losers include Sun Studio and the 2024 Content Marketing Award winner. Rants and raves include MAICON's headsets and CMI's marketing career study. ----- This week's links: OpenAI's Strawberry Is Scary Good at Deception TikTok Goes to Court Inst Launches Teen Accounts MrBeast's Playbook Uncovered MrBeast: How to Succeed at YouTube Playbook ----- This week's sponsor: Grow better, faster with Hubspot's all-in-one intuitive customer platform - Hubspot.com/ ------- Liked this show? SUBSCRIBE to this podcast on Spotify, Apple, Google and more. Catch past episodes and show notes at ThisOldMarketing.com. Catch and subscribe to our NEW show on YouTube. NOTE: You can get captions there. Subscribe to Joe Pulizzi's Orangeletter and get two free downloads direct from Joe. Subscribe to Robert Rose's newsletter at Experience Advisors.  

The Agile World with Greg Kihlstrom
#557: AI and First-Party Data in Print with Stefanie Cortes, RRD

The Agile World with Greg Kihlstrom

Play Episode Listen Later Aug 2, 2024 19:18


In a world seemingly dominated by digital media—at least according to digital media practitioners— print marketing continues to carve out a significant and evolving role, particularly in how it integrates with digital strategies to create compelling customer experiences. Today, we're joined by Stefanie Cortes, Director of Strategic Analysis for the Direct Marketing Division at RRD, who will share insights from RRD's latest Print Impact Report. Stefanie Cortes is the Director of Strategic Analysis for the Direct Marketing division of RRD where she is responsible for positioning the company's leading solutions in the one-to-one marketing space. Key to her role is identifying market trends and shifts, and ensuring the company's service offerings are in sync with evolving client needs. Stefanie draws from 17 years of experience in various areas of marketing strategy and execution. RESOURCES RRD Print Impact Report: https://www.rrd.com/resources/research-report/print-impact-report-2024 RRD website: https://www.rrd.com Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss the Mid-Atlantic MarCom Summit, the region's largest marketing communications conference. Register with the code "Agile" and get 15% off. Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#556: In-play ads and the gaming experience with Shahar Sorek, Overwolf

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 31, 2024 25:24


In the gaming world, capturing the attention of hardcore gamers requires innovative approaches. One such approach that is creating waves is in-play advertising, which integrates ads seamlessly into the gameplay experience. Today, we're joined by Shahar Sorek, CMO of Overwolf, who will share insights into why PC games are becoming a goldmine for brands and how Overwolf is leading this shift. RESOURCES Connect with Greg Kihlström on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss the Mid-Atlantic MarCom Summit, the region's largest marketing communications conference. Register with the code "Agile" and get 15% off. Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#554: What marketing leaders need to know about AI with Cathy McPhillips, Marketing AI Institute

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 26, 2024 28:53


Today we're going to talk about keeping up with AI in marketing, what leaders and companies should be doing to stay ahead, and the future role of AI in marketing teams. To help me discuss these topics, I'd like to welcome Cathy McPhillips, Chief Growth Officer, Marketing AI Institute which, among other things, produces the annual MAICON event, which this year will be taking place in Cleveland Ohio on September 10-12. RESOURCES Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#552: Fulfillment, logistics, and the e-commerce experience with Jon Schecter, Autostore

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 22, 2024 23:07


In the fast-paced world of e-commerce, efficiency in fulfillment and logistics is more crucial than ever. Today, we're joined by Jon Schechter, VP of Business Development North America, to discuss how their innovative solutions are revolutionizing the industry. ABOUT JON SCHECHTER Jon Schechter, VP of Fulfillment Solutions at AutoStore, is a seasoned expert in warehouse robotics with over 15 years of experience. Formerly with companies like Amazon and RightHand Robotics, Jon has been instrumental in designing and implementing advanced robotic systems for fulfillment centers since 2008. With a Bachelor's in Engineering from MIT and an MBA from Harvard Business School, Jon leads AutoStore's efforts in North America, partnering with clients to optimize their fulfillment operations using innovative technology solutions. RESOURCES Autostore website: https://www.autostoresystem.com Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company"

The Agile World with Greg Kihlstrom
#551: Maximizing holiday sales with Zarina Stanford, Bazaarvoice

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 19, 2024 28:08


The holiday shopping season might seem like it's months away, but if you listen to consumers, it's closer than you think. Today we're going to talk about consumer shopping behavior with some recent research done by Bazaarvoice, and dive into what brands need to know to stay relevant and maximize sales this holiday season. To help me discuss this topic, I'd like to welcome Zarina Stanford, CMO at Bazaarvoice. ABOUT ZARINA STANFORD As CMO of Bazaarvoice, Zarina Lam Stanford leads with a customer-centric, insights-driven, and outcome-based approach to all aspects she touches - from research, brand, communications, product marketing, to sales, demand generation, partner/alliance and field marketing. A recognized growth catalyst, Zarina is passionate about design thinking, the art and science of being relevant, agile leadership, inclusion, and having fun.    Before joining Bazaarvoice, Zarina was CMO at tech giants including IBM, SAP, and Rackspace Technology as well as PE portfolio firm Syniti where she led a total brand transformation. A champion for diversity and inclusion and a global citizen, Zarina has in-depth hands-on experience in Global, North America, Latin America, Europe, Asia Pacific & Japan, and emerging markets. Zarina also serves on the Board of Fortytwo.vc, a global, cross-border fund focused VC firm, and BeyonDiversity Foundation, a non-profit on women empowerment. Recognized for her visionary strategies and transformative contributions shaping the future of marketing in the technology sector, Zarina was recently named among HotTopics' Top 100 Global B2B CMOs. Other industry recognitions for Zarina include Diversity Journal's Woman Worth Watching in STEM, Outstanding 50 Asian Americans in Business by the Asian American Business Development Center (AABDC) and Corporate Achiever Award by the Organization of Chinese Americans (OCA).  Zarina is a Marketing Academy CMO Fellow, a Southern Methodist University MBA, and a graduate of the Asian Advanced Leadership Program at Stanford University's Graduate School of Business. She also holds a BA in Journalism from the University of North Texas. She is currently authoring a self-leadership book, #DareToGrow. Born and raised in Hong Kong, the Austin-based Zarina is a nature lover, an ikebana apprentice, a published writer, an aspiring sailor, and a Mini Cooper and a Tesla fan. She describes herself as a proud daughter, sister, a mom, and a remodeling fanatic. RESOURCES Bazaarvoice website: https://www.bazaarvoice.com Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#550: The science of CX with Martha Brooke

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 17, 2024 27:34


While we talk about customer experience a lot on this show, today's focus is going to be a little different than some of our past conversations. Today we're going to talk about adding science to customer experience programs, and, more specifically the science of CX surveys.   To help me discuss this topic, I'd like to welcome Martha Brooke, Chief Customer Experience Analyst at Interaction Metrics. RESOURCES Interaction Metrics website: https://interactionmetrics.com/ Connect with Greg Kihlström on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#549: Winning at Convervational Commerce with Stefanous Loukakos, Connectly

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 15, 2024 19:22


Today we're going to talk about trends in conversational commerce and why retailers need to rethink the customer experience when it comes to messaging apps.   To help me discuss this topic, I'd like to welcome Stefanos Loukakos, Co-Founder and CEO of Connectly, who was previously Facebook's Head of Messenger Business.   RESOURCES Connectly website: https://www.connectly.ai/   Connect with Greg Kihlström on LinkedIn: https://www.linkedin.com/in/gregkihlstrom   Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd   Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv   Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show   Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com   The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow   The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#548: Staying customer-focused amidst expansion with Alice Eweida, Pandia Medical Group

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 12, 2024 26:34


In today's competitive healthcare landscape, expanding into new markets and maintaining a focus on customer-centricity are critical for sustained growth. Joining us to discuss these challenges and opportunities is Alice Eweida, CEO of Pandia Medical Group and Pandia Pharmacy. Alice brings extensive experience in navigating both direct-to-consumer and business-to-business models in the healthcare sector.   Alice Eweida is the CEO of Pandia Health (which includes Pandia Medical Group and Pandia Pharmacy) with over 20 years of experience. She took the reins during its seed stage and joined at a time of significant growth as the organization expanded into multiple service categories, adding menopause and developing AI that guides doctors to personalize prescribing medication to best serve the individual patient's needs.    Prior to Pandia Health, Alice led growth and brand marketing at several Series B digital health startups leveraging telemedicine for wellness, nutrition, diabetes and substance use care. Notably, she grew Boulder Care to approximately 5,000 patients and took DayTwo through a rebrand and expanded their care program from providers to mid-sized employers and national and regional payers. At Foodsmart (formerly Zipongo), she established their B2B2C enrollment and engagement programs, growing its user base to 950,000 through an employee benefits program with Fortune 500 companies, including Disney, Google, IBM and United Healthcare.    Alice spent four years at Google where her team launched Google Home, the first device with a voice-activated assistant built in, and was responsible for the integration with YouTube Red. Additionally, she spent time in their sales department to help grow advertising investments for global brands in the beauty and media sectors across Google Search, Google Display, YouTube and Google's Marketing Platform.   Earlier in her career, Alice led product marketing at Sky TV, now a division of Comcast, for Sky Go on mobiles, tablets and games consoles. Prior to that, she was part of Vodafone's Marketing Graduate Program. Alice holds an MA from the Oxford College of Marketing and a BA in English Language and Media Studies from the University of Birmingham in England. RESOURCES Pandia Health website: https://www.pandiahealth.com/   Connect with Greg Kihlström on LinkedIn: https://www.linkedin.com/in/gregkihlstrom   Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd   Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv   Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show   Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com   The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow   The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#547: Aligning brand with business strategy with Lori Poer and Nigel Dennis

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 10, 2024 26:56


Welcome to a special episode of the show, brought to you by The Office of Experience, a design-driven, digital-first, vertically integrated and collaborative agency that believes in the power of ideas and the strength of people. In today's episode, we explore the fascinating intersection of branding and business strategy through the lens of a recent project between Blackbaud and The Office of Experience. We are joined by Lori Poer, Vice President, Global Brand and Corporate Marketing at Blackbaud, and Nigel Dennis, Group Creative Director at The Office of Experience. RESOURCES Blackbaud website: https://www.blackbaud.com   The Office of Experience website: https://www.officeofexperience.com   Connect with Greg Kihlström on LinkedIn: https://www.linkedin.com/in/gregkihlstrom   Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv   Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show   Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com   The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow   The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#545: What it means to be customer-obsessed with Jill Pavlovich, Albertsons

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 5, 2024 20:09


We are here in Nashville at Forrester CX Summit North America, and we've been hearing a lot about what it takes to create and sustain a great customer experience. And while there's good customer experience, there are things that set aside the brands that say they prioritize their customers, and there are those that are customer-obsessed. Today we're going to talk about what it means to be customer-obsessed, and how to create great omnichannel customer experiences in retail. To help me discuss this topic is someone who knows all about being customer-obsessed, I'd like to welcome Jill Pavlovich, Senior Vice-President of Digital Shopping Experiences at Albertsons Companies, and recipient of the Customer-Obsessed Leadership Award at this year's Forrester CX Summit. RESOURCES Forrester website: https://www.forrester.com Access Forrester's Generative AI Essential for CX Leaders Press Release: Forrester's 2024 US Customer Experience Index: Brands' CX Quality Is At An All-Time Low Connect with Greg Kihlström on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#544: Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 3, 2024 24:29


In 2023, the global cybersecurity workforce grew 8.7%, reaching a record high of 5.5 million people, according to the 2023 ISC2 Global Workforce Study. However, the industry is still grappling with a substantial deficit of 4 million professionals to properly safeguard the world's emerging digital threats. As the global cybersecurity workforce continues to expand, the industry faces significant challenges in meeting the demand for skilled professionals. Today, we're discussing an innovative solution to this talent shortage—leveraging the unique skills and qualities of veterans. Joining us is Nakisha Dixon, Vice President of Human Resources at Vercara, who has keen insights into the adaptability and potential of veterans in the cybersecurity field. RESOURCES Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#543: Better Together: CX + Digital + Marketing with AJ Joplin, Forrester

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jul 1, 2024 39:30


Today, from the Forrester CX Summit North America in Nashville, we are thrilled to have AJ Joplin, Senior Analyst at Forrester, with us to discuss the crucial alignment of customer experience, digital experience, and marketing. About AJ Joplin AJ is the lead analyst for Forrester's research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ's professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what's next. Previous Work Experience Prior to joining Forrester, AJ worked at USAA and IBM, scaling the design practice that organizations must develop in order to deliver amazing CX. As a result, AJ acquired great insight into best practices for how to align organizations to deliver customer-driven value. Education AJ holds a BS in business administration from Dallas Christian College and an MBA in product and marketing management from the University of Denver. RESOURCES Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Forrester website: https://www.forrester.com Access Forrester's Generative AI Essential for CX Leaders Press Release: Forrester's 2024 US Customer Experience Index: Brands' CX Quality Is At An All-Time Low Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#542: Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 28, 2024 25:58


The adoption of AI into customer experiences, and marketing efforts is happening—rapidly. But it's not enough to just slap AI onto an existing interaction. Success lies in how humans plus AI work together to create what my guest today calls boundless experiences. Today, from the Forrester CX Summit North America, we are thrilled to have JP Gownder, Vice President and Principal Analyst at Forrester Research, with us to discuss the crucial alignment of customer experience, digital experience, and marketing. J. P. Gownder is a vice president and principal analyst on Forrester's Future of Work team. He covers the impacts that technology and human factors jointly have on the future of work. He helps clients design strategies that drive productivity, collaboration, and effective hybrid work. His research also covers how technologies like devices, collaboration software, extended reality and the metaverse, and artificial intelligence and automation reshape the future of how and where we work, what our jobs look like, and how we can drive productivity, collaboration, and the employee experience. Previous Work Experience A prolific writer and speaker, J. P. has written articles for publications such as Mashable, Information Week, ComputerWorld, Forbes, The Los Angeles Times, and The Washington Post. He has also been quoted in The Financial Times, The Wall Street Journal, The New York Times, USA Today, Wired, and many other publications, and he has appeared on NBC television, Bloomberg television, Voice of America, National Public Radio, and other media outlets. Education J. P. graduated from Harvard University with a BA (magna cum laude) and an MA in political science. He also conducted research at the Harvard Business School. RESOURCES Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Forrester website: https://www.forrester.com Access Forrester's Generative AI Essential for CX Leaders Press Release: Forrester's 2024 US Customer Experience Index: Brands' CX Quality Is At An All-Time Low Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#541 AI adoption is driving enterprise transformation, with Peter van der Putten, Pega

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 26, 2024 27:02


We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we've been seeing some amazing things, including how AI can transform the enterprise and I've had the opportunity to be hands-on at the Innovation Hub. A study unveiled today at PegaWorld, conducted by research firm Savanta, surveyed more than 500 business decision makers across enterprises worldwide on their understanding and use of AI, as well as the challenges and opportunities they see in successfully implementing the technology. Joining us today is Peter van der Putten, Director AI Lab at Pega, to discuss the meaningful AI in the enterprise and this recently-announced research on the rise of creative and analytical AI within global businesses. RESOURCES Pega website: https://www.pega.com Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#540: Real-world transformation with Rick Meeheean, Church Mutual

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 24, 2024 20:16


We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we've been seeing some amazing things, including how AI can transform the enterprise, and been hands on at the Innovation Hub. Church Mutual recently partnered with P3Fusion and Pega to build a unified CRM and Underwriting solution that transformed their enterprise operations with a streamlined approach that significantly reduced implementation time and cost. Today we're going to talk about this and see what it takes to successfully deliver incremental value, reusability, and automation in the enterprise. To help me discuss this topic, I'd like to welcome Rick Meheean, Director of Workflow Management, Church Mutual Insurance Company. RESOURCES Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#539: Maximizing first-party data using AI with Tara DeZao, Pega

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 21, 2024 27:34


We are here at PegaWorld iNspire 2024 at the MGM Grand in Las Vegas seeing some amazing things, including how AI can transform the enterprise and been hands-on at the Innovation Hub. As the marketing world braces for the impact of the sunsetting of third-party cookies, innovative strategies are stepping up to redefine how businesses engage with customers. Joining us today to talk about this as well as the impact of Generative AI on enterprise marketing is Tara DeZao, Product Marketing Director, AdTech and MarTech at Pega, to explore these developments. RESOURCES Pega website: https://www.pega.com Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#538: Open source in the enterprise with Jon Stewart, ZenSource

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 19, 2024 31:47


As industries continue to evolve, the debate intensifies around the use of proprietary versus open-source solutions, especially within highly regulated sectors. Joining us today to discuss this is Jon Stewart, President of ZenSource. Jon Stewart is the president and co-founder of ZenSource, an enterprise-grade open-source platform offering a Drupal-based CMS & secure cloud hosting platform. With roots in leading technical architecture and full-stack web development, his focus is designing and implementing customer experience platform solutions and driving the vision of ZenSource. Jon strives to deliver the highest performing and easiest-to-use web experiences with the ZenSource platform through the creation of tools that enable clients to scale their digital ecosystems while staying true to their strategic vision. Jon is an innovative leader when it comes to providing MarTech solutions in highly regulated industries such as education, health, manufacturing, and financial services. Connect with him on LinkedIn. RESOURCES ZenSource website: https://www.zensource.com The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#537: Accelerating the enterprise with AI with Kerim Akgonul, Chief Product Officer, Pega

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 17, 2024 27:41


We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we've been seeing some amazing things, including how AI can transform the enterprise, and have been hands-on at the Innovation Hub. Today, we're joined by Kerim Akgonul, Chief Product Officer at Pega, to discuss the transformative role of generative AI in business processes and the exciting developments around Pega GenAI Blueprint™. ABOUT KERIM AKGONUL Kerim is responsible for delivering Pega's full suite of products built on the Pega Infinity™ Platform. Kerim leads the company's 1,000 plus team of engineers, product managers, designers, and architects, building best-in-class solutions across 1:1 customer engagement, customer service, and intelligent automation. Kerim is focused on leveraging the latest technologies and development approaches such as low-code, AI, robotics, and cloud to support business users. He is an advocate for building software that makes the underlying technology transparent and serves the needs of the business. This focus on business impact has contributed significantly to the company being recognized as a leader in the major product and technology categories important to clients including low-code, customer relationship management (CRM), case management, intelligent automation, real-time analytics, and business process management (BPM). Kerim began his career at Pega developing applications for customers in financial services and insurance, and he put his customer-centric perspective to work in establishing the company's product management function. Early in the company's history, Kerim recognized the power of connecting back-end operations to front-end, customer-facing applications. He continues to focus the product team on developing applications that allow business visionaries to innovate how their organizations interact with customers and help employees get work done more effectively. Kerim holds a BS in Mathematics and Computer Science from Indiana University of Pennsylvania. RESOURCES Pega website: https://www.pega.com Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#536: Incremental data-driven transformation in the enterprise with Tommi Marsans, Verizon Business

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 14, 2024 26:10


We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we've been seeing some amazing things, including how AI can transform the enterprise and we've been hands-on at the Innovation Hub. Digital transformation is often seen as an overwhelming challenge, and stats certainly confirm this. Understanding how to implement change gradually can be key. Returning to the show today is Tommi Marsans, Associate Director of Marketing Technology Strategy at Verizon Business, who will share insights into making big changes one step at a time within a large enterprise setting. ABOUT TOMMI MARSANS Tommi has over three decades of marketing technology experience, with a focus on enabling marketing through alignment of technology and strategy. She is highly skilled in effectively collaborating across the organization to drive transformation and innovation by leveraging marketing technology to drive marketing and sales business strategies. She is currently the lead for Pega decisioning for Verizon Business Group and has developed a dynamic customer responsive solution called Compass for customer retention and My Solutions for customer growth across digital, sales, and retail channels. She has won several awards for innovative uses of technology including Best in Class and B2B Customer Loyalty awards from The Loyalty 360 group, a SAMMY for User Experience Optimization in 2022 and 2023, and finally the PegaWorld iNspire Impact award. In addition, she has been asked to speak several times to the marketing industry on subjects as diverse as leveraging Big Data to ethical use of AI &ML. Previously Tommi has held executive roles as a VP of Marketing at a regional marketing company and Executive Director of Marketing Operations at Sallie Mae. She is also founder of the Force Multiplier Foundation, a charity dedicated to bringing help to those in need. Recently Tommi was selected to be a Crew Captain for the Pre-Leader Academy at Verizon to develop emerging leaders across the organization. She is also an avid fan of Sci-Fi (Marvel and Star Wars primarily) and has a vast collection of movie memorabilia. RESOURCES Verizon Business website: https://www.verizon.com/business/ Pega website: https://www.pega.com Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#535: The Continued Evolution of E-commerce with Mark Simon, Celigo

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 12, 2024 30:14


In an era where consumer behavior is rapidly evolving, understanding the shifts in online shopping habits is crucial for any business involved in e-commerce. Today, we're joined by Mark Simon, Vice President of Strategy at Celigo, who will share insights from a recent global consumer survey that sheds light on the future of online shopping in 2024 and beyond, amidst ongoing economic and political changes. RESOURCES Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#534: Employee Financial Wellness as Competitive Advantage with Nico Simko, Clair

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 10, 2024 22:43


In today's work environment, financial wellness benefits are increasingly recognized for their role in enhancing employee satisfaction, retention, and productivity. Also, as we delve deeper into the modern workforce's expectations, particularly among younger generations, it's clear that innovative solutions like on-demand pay are not just perks but essential components of a competitive employee benefits package. To explore these developments and their implications for both employers and employees, I'd like to welcome Nico Simko, Founder & CEO of Clair, with us today. Resources Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#533: Real-World Application of AI in Marketing and CX with Kathryn Murphy, Twilio

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 7, 2024 31:28


As businesses increasingly integrate AI into their marketing and customer experience strategies, understanding the real-world applications and implications becomes essential.  Joining us today to share insights on these topics is Kathryn Murphy, SVP Product Communications at Twilio, who recently released their State of Customer Engagement Report with a lot of information reinforcing the need for businesses to have a strong foundation of data to drive ROI from their AI investments. Resources Twilio's 2024 State of Customer Engagement report: https://bit.ly/3UEKxqs Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#532: Staying ahead in e-commerce, with Laura Ritchey, CEO, Radial

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 5, 2024 26:33


As the retail landscape continues to evolve at a rapid pace, staying ahead of the curve requires keen insights into technological advancements and emerging trends. Today, we're fortunate to have Laura Ritchey, CEO of Radial, to share her valuable perspectives on what retailers are changing in 2024 to remain competitive, from AI and omnichannel trends to the latest in e-commerce fulfillment. Resources Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#531: Customer engagement and loyalty in travel with Jeff Zotara, arrivia

The Agile World with Greg Kihlstrom

Play Episode Listen Later Jun 3, 2024 28:18


Today, we're diving into some crucial aspects of customer engagement and loyalty programs in the travel industry. We'll explore how leading brands are bridging consumer preferences with their brand offerings, enhancing customer lifetime value in today's market, and effectively communicating the value of their loyalty programs to customers. To help me discuss this topic, I'd like to welcome Jeff Zotara, Chief Marketing Officer at arrivia. Resources Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#530: Creating valuable CX using Gen AI with Eli Finkelshteyn, Constructor

The Agile World with Greg Kihlstrom

Play Episode Listen Later May 31, 2024 28:42


In an era where customer expectations are continually evolving, the intelligent use of technology and data can significantly enhance the user experience. Today, we're joined by Eli Finkelshteyn, CEO of Constructor, who will share insights on creating value-driven customer experiences with generative AI, harnessing data effectively, and why mere relevance isn't enough in product search. Resources Constructor website: https://constructor.io/ Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The Agile World with Greg Kihlstrom
#529: Better software testing for improved CX with Stephen Feloney, Perforce

The Agile World with Greg Kihlstrom

Play Episode Listen Later May 29, 2024 26:03


Today we're going to talk about the impact of software testing on the customer experience, and how rising customer expectations mean that brands need to up their testing game, using more agile methods, and AI-based solutions. To help me discuss this topic, I'd like to welcome Stephen Feloney, VP of Products - Continuous Testing at Perforce.  Resources Perforce website: https://www.perforce.com Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#528: The role of design in shaping the customer experience with Kaaren Hanson, Chief Design Officer at Chase

The Agile World with Greg Kihlstrom

Play Episode Listen Later May 27, 2024 24:07


We are living in an era where customer experience is paramount, and the role of design in shaping that experience cannot be overstated. Joining us today to explore this concept as well as how an organization operationalizes a seamless end-to-end customer experience, is Kaaren Hanson, Chief Design Officer at Chase. Resources Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#527: Optimizing data operations for AI in marketing, with Eric Madariaga, CData

The Agile World with Greg Kihlstrom

Play Episode Listen Later May 24, 2024 20:11


Artificial intelligence (AI) has become a pivotal tool for organizations seeking to enhance their marketing strategies and operational efficiency. Yet, adopting AI effectively presents a set of challenges and opportunities. Today, we're exploring how organizations can optimally set up their data operations for AI, the implications of the maturity gap in AI adoption, and envisioning the future that involves a collaboration of sorts between AI and the human touch in sales and marketing. To navigate these topics, I'd like to welcome Eric Madariaga, Co-Founder of CData. Resources Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#526: Building extraordinary teams with Martin Gonzalez, Google

The Agile World with Greg Kihlstrom

Play Episode Listen Later May 22, 2024 43:01


We talk a lot on this show about how it takes people, process, data, and platforms working well together to make a successful company.  Today we're going to talk about the critical principles needed to effectively build an extraordinary team to help achieve your goals, whether you are an enterprise organization or a startup. To help me discuss this topic, I'd like to welcome Martin Gonzalez, Principle: org, talent, leadership development for AI research, Tech & Society, Core Engineering at Google and Co-author of The Bonfire Moment.  Resources Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

The Agile World with Greg Kihlstrom
#524: Gary Vaynerchuk on capturing and leveraging consumer attention

The Agile World with Greg Kihlstrom

Play Episode Listen Later May 17, 2024 36:15


When the battle for consumer attention is fierce and ever-changing, understanding how to effectively capture and leverage this attention is crucial. Today, we're joined by Gary Vaynerchuk, serial entrepreneur, Chairman of VaynerX, CEO of VaynerMedia, and author of the new book— his seventh—called “Day Trading Attention” and we're going to talk about the evolution of attention in marketing, the power of storytelling, and the future of digital advertising. Resources Learn more about Day Trading Attention by Gary Vanderchuk: https://garyvaynerchuk.com/attention/ The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Headed to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here: http://tinyurl.com/5jpwhycv Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company