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Ya gotta love Dustin Tatro’s journey into and through radio broadcasting. Voicing PSAs at 4 years old got Dustin an early start. Then working as a DJ, along with musical interests, honed his technical and operational skills. Now as a General Manager and Ops Manager, Dustin has demonstrably learned the engineering side of radio broadcasting. Indeed, his SBE certification, CBRE, attests to that. Dustin joins Chris Tarr and Kirk Harnack to discuss AoIP, audio processing, work working nicely, even with competing radio stations. Indeed, he joins us from the KORQ-FM transmitter site. Also on today’s show, we talk with David Bialik. He and Fred Willard are coordinating the SBE Ennes Workshop in Las Vegas. Their track is “Media over IP”. David gives us information and plenty of reasons to sign up and be there! Show Notes:Register for the SBE Ennes Workshop @ the 2025 NAB Show Guests:Dustin Tatro, CBRE - Radio Station Manager, Chief Engineer, Sports OrganistDavid Bialik - Director of Engineering for MediaCo NYHosts:Chris Tarr - Group Director of Engineering at Magnum.MediaKirk Harnack, The Telos Alliance, Delta Radio, Star94.3, South Seas, & Akamai BroadcastingFollow TWiRT on Twitter and on Facebook - and see all the videos on YouTube.TWiRT is brought to you by:Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Aiir, providing PlayoutONE radio automation, and other advanced solutions for audience engagement.Angry Audio and the new Rave analog audio mixing console. The new MaxxKonnect Broadcast U.192 MPX USB Soundcard - The first purpose-built broadcast-quality USB sound card with native MPX output. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube
Ya gotta love Dustin Tatro's journey into and through radio broadcasting. Voicing PSAs at 4 years old got Dustin an early start. Then working as a DJ, along with musical interests, honed his technical and operational skills. Now as a General Manager and Ops Manager, Dustin has demonstrably learned the engineering side of radio broadcasting. Indeed, his SBE certification, CBRE, attests to that. Dustin joins Chris Tarr and Kirk Harnack to discuss AoIP, audio processing, work working nicely, even with competing radio stations. Indeed, he joins us from the KORQ-FM transmitter site.
How does a small, family-run electrical business scale from $750K to $4M in revenue? Jayme Luersen, dispatcher-turned-operations manager at Home Team Electric, shares her incredible journey of transforming a business through training, technology, and leadership. In this episode, we cover:· From Data Entry to Leadership: How Jayme went from doing paperwork to managing a high-performance team.· Scaling a Family Business: How Home Team Electric grew from five employees to 19—and what you can learn from their success.· The Power of In-Person Training: Why in-person training beats online learning and accelerates employee growth.· Mastering Dispatch and Call Taking: The systems that helped Home Team Electric increase booking rates and minimize missed opportunities.· How to Train Call Takers for Immediate Success: The exact onboarding process that ensures new hires thrive.· Dealing with Cranky Technicians: The key to managing strong personalities and keeping technicians motivated.· Women in Contracting: How Jayme is proving that women can thrive in the home services industry.· ServiceTitan Secrets That Improve Efficiency: The simple debrief process that slashed callbacks.· Building a Legacy in the Trades: Why Jayme is determined to take over the family business and what it means for the next generation.· Why CertainPath Was the Game-Changer: The systems and strategies that helped Home Team Electric scale. Whether you're a contractor, a dispatcher, or a business owner looking for ways to scale, this episode is packed with insights to help you grow. Show NotesThe Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information. FOLLOW CERTAINPATH:Facebook: https://www.facebook.com/CertainPathLinkedin: https://www.linkedin.com/company/certainpathInstagram: https://www.instagram.com/certainpath/
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Do you need to get yourself out of agency operations so you can work ON the agency rather than in it? Are you stuck in processes and fulfillment when you should be looking at growth? It might be time to hire for the role of COO to ensure your agency's success. A Chief Operating Officer plays a pivotal role in an agency's development, significantly reducing the CEO's operational burden. However, timing is crucial – agencies should carefully consider their growth stage before initiating the search for a COO, and thoroughly understand the position's complexities to ensure an ideal match. Our featured guest brings a unique perspective to this discussion. Having served as both COO and now CEO at her current agency, she offers valuable insights into the essential qualities needed for the role. Her experience illuminates the delicate balance required between the visionary (CEO) and the executor (COO), demonstrating how this partnership can drive optimal agency outcomes. Brittany Filori is the CEO of 51Blocks and several other white label agencies serving agency owners and entrepreneurs. She discusses the crucial role of a Chief Operating Officer (COO) in agency management and shares her unique journey from starting at the bottom to becoming a CEO, providing valuable insights into the relationship dynamics between CEOs and COOs. In this episode, we'll discuss: Do you need a COO or an Ops Manager? The most important roles of a great COO. The crucial CEO-COO dynamic. Preventing COO burnout. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Should You Hire an Operations Manager or a COO? The decision to hire a Chief Operating Officer (COO) marks a critical turning point in an agency's growth journey. Brittany recalls transiting to a COO role once her agency was big enough to need department managers. Of course, this can vary from business to business but for her it comes down to whether the owner was ready to hand off the keys of the business' growth, and whether they needed a second hand to get the agency to the next level. Unlike an Operations Manager, whose role is managing the team, the COO is often seen as the backbone of an organization, responsible for ensuring day-to-day operations align with broader strategic goals. According to Brittany, bringing in a COO could be the best or worst decision you make, depending on who you put in that seat. It's certainly a tricky role to hire and Brittany urges agency owners to clearly define their needs. Are you seeking someone to manage personnel, or do you need a strategic thinker to drive business growth and operational excellence? These fundamental questions can mean the difference between a successful hire and a costly misstep. Strategic Operations Staffing for Growing Agencies For growing agencies not yet ready for a COO, an operations manager can provide crucial support by taking on team management responsibilities. Given the high-stress nature of operations and its potential for burnout, finding the right person requires careful consideration of both management skills and operational expertise. Agencies usually pay a pretty penny for someone who comes in with that talent. However, for smaller agencies that don't have the budget for an Operations Manager just yet, Brittany recommends training the best account manager to start to fit into that role. A great Ops Manager should be a great leader with attention to detail and the ability to see the big picture. This internal promotion strategy provides a cost-effective path to filling a critical role while also creating growth opportunities that can boost team morale and retention. 3 Most Important Roles of an Amazing COO A COO serves as the backbone of an organization, balancing multiple critical responsibilities that directly impact both the company's success and its culture. Here are three key attributes that define an exceptional COO: Comprehensive knowledge of the agency. A great COO must understand how each department functions independently and how they interconnect to support one another. This understanding extends beyond internal operations to encompass the client perspective, as every strategic decision must account for both team capabilities and customer experience. Strong financial intelligence is crucial for effective operations management. COOs must constantly evaluate agency profitability, assess resource allocation, analyze client contribution margins, and monitor employee costs. For example, an experienced COO like Brittany learns to view every decision through both a financial and customer-centric lens. Whereas earlier in their careers, they might have focused primarily on client satisfaction without fully considering the financial impact on the agency. Leadership excellence stands as a fundamental yet often overlooked requirement. Many mistakenly believe that a COO's role revolves solely around numbers and processes. However, the position demands someone who can effectively guide and inspire teams toward organizational goals. Strong communication skills and leadership abilities are not optional extras but prerequisites for success in this role. The Dynamic Between the CEOs & COOs The relationship between CEO and COO is more nuanced than many realize, according to Brittany. At its core, it's a partnership between a visionary and an integrator, where the greatest challenge lies in maintaining distinct roles despite overlapping talents. Rather than seeking a mirror image of themselves, CEOs should look for COOs who complement their strengths—even if that means partnering with someone who seems like their opposite. With these inherent differences, CEOs and COOs must learn to manage conflict, which instead of being avoided, should be embraced as a necessary element of collaboration that can serve as a mechanism for clarity. In her case, Brittany and her COO find the most constructive way to navigate conflict is to stick to facts and remove emotion. You want a COO who will complement you while also challenging you to think differently about issues to obtain the best possible results. In an effective CEO-COO relationship, the foundation is trust and communication, anchored by shared core values and commitment to the organization's mission. Brittany's advice to CEOs is to let your COO fail. If you don't fully agree with how they're planning to execute something give them a shot to try it their way. If they fail, your job as CEO is to help pick them back up, not criticize them, because otherwise they won't feel confident bringing forward innovative ideas in the future. Preventing COO Burnout: Building a Sustainable Leadership Structure As Brittany highlights, finding the right COO is just the beginning; ensuring their longevity within the organization is equally vital. The COO often bears the brunt of operational stress, alleviating burdens from the CEO and other leadership roles. Therefore, it is crucial for agency owners to actively support their COOs by ensuring they have all the tools they need to execute efficiently and feel supported. Implementing structured platforms for dialogue, such as regular check-ins and performance reviews, can facilitate healthy discussions about workload, expectations, and career aspirations. This not only helps in managing stress levels but also reinforces a sense of partnership and collaboration between the COO and the rest of the leadership team. COOs can get overwhelmed and stressed too. Finding one that matches your organization well is already hard enough so once you do, make sure you can find a way to retain them. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
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Maxx Blank is the Cofounder of Triple Whale, a leading tech startup specializing in direct-to-consumer SaaS measurements, data and AI automation. With over a decade of experience in the Ecommerce and tech industries, Maxx has successfully transitioned from a DTC entrepreneur on Shopify to a SaaS tech founder serving other merchants. He previously started and scaled two brands beyond seven figures, showcasing his expertise in driving business growth. At Triple Whale, Maxx leads the company through hyper-growth phases, working closely with his leadership team to align cross-departmental efforts and drive innovation. He is also a dedicated family man, actively engaged in community building, and is deeply committed to creating opportunities for others.In This Conversation We Discuss: [00:58] Intro[01:44] Refining your brand message while being innovative[03:18] Balancing baked-in tools and third-party apps[04:08] Scaling insights: bespoke data for growing brands[06:45] Building websites that empower entrepreneurs[08:07] Building an Ecommerce brand from scratch[09:39] Lessons from a drop-shipping boom[10:33] From a small idea into a multimillion-dollar brand[11:41] Solving pain points with an entrepreneur's mindset[12:58] Scaling a business during COVID and hitting $7M[14:32] Pivoting businesses after COVID's impact on ads[15:27] Raising seed rounds and building early momentum[17:39] How Shopify's community helped scale our business[18:26] The power of AI in business insights[19:45] Forecasting revenue and optimizing with AI[22:01] Overcoming analysis paralysis with AI tools[23:27] Transforming business with AI: a turning point[23:59] Utilizing community-sourced business intelligence[25:07] Streamlining DTC data with metric frameworks[25:36] Diversifying ad channels with clean, actionable dataResources:Subscribe to Honest Ecommerce on YoutubeAll your data in one platform triplewhale.com/Follow Maxx Blank linkedin.com/in/maxx-blank-8886a421a/If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!
In this engaging discussion, Evin Roesle, Lead Product Manager at MongoDB, shares valuable insights about the importance of backups and the latest features of Ops Manager. Recorded live at MongoDB Local London, Evin discusses the newly announced Ops Manager 8.0, which enhances backup automation and management for both on-premise and cloud deployments. Learn about the critical aspects developers need to consider regarding backups in MongoDB Atlas, including point-in-time recovery, scheduling, and compliance policies. Whether you're a developer or an IT professional, this video provides essential knowledge to help you safeguard your data effectively. Don't miss out on these expert tips!
This week's episode is a little different, Jaimi is sat on the other side of the microphone being interviewed by Laura, who is the Ops Manager at Boss Building Brokers. Tune into this episode to get to know your host Jaimi and how Boss Building Brokers was born. ➡️ BOOK A DISCOVERY CALL➡️ CONNECT ON INSTA➡️ WEBSITE➡️ TIK TOK➡️ LINKED IN
We love niche concepts at The Unique Hospitality Podcast, and this week we were delighted to talk LGBTQ+ hospitality with Randy Henry, Ops Manager at Campit Resort in Saugatuck. Campit is a campground that caters specifically (but not exclusively) to the LGBTQ+ community. As well as discussing why this is important, we covered separate issues such as selling branded merch to your guests and marketing to niche communities.Remember to check your feed on Monday for the early release of next week's episode with Blake Smith and Bygnal Dutson. This is so you can listen on your way to the Glamping Show! Links:Posh OutdoorsSchedule a call re Posh OutdoorsGlampitect North AmericaAuberge ResortsCampit Resort
Our guest this week is Al Malavolti of Rockford, IL a retired aerospace operations manager, father of 22 and grandfather of 34. Al and his wife, Rose, have been married for 51 years and are the proud parents of 22 children; four biological children, 17 adopted children and one who they parented, as well as 34 grandchildren. Their first experience included adopting eight siblings, upon their biological mother's deathbed wish to keep her children together.The Malavolti family story is a fascinating one, inspired by their deep faith and the call to make a difference in the lives of so many by opening up their hearts and homes to 18 youth who might not otherwise experience the love of a family.Given the scope and scale of the Malavolti family, the story is being told over two episodes. This is the second installment. Show Notes -Phone – (815)298-5527Email - mtamalavolti@yahoo.comSeattle Times Story 1/4/98 - https://archive.seattletimes.com/archive/?date=19980104&slug=2726904Special Fathers Network - SFN is a dad to dad mentoring program for fathers raising children with special needs. Many of the 800+ SFN Mentor Fathers, who are raising kids with special needs, have said: "I wish there was something like this when we first received our child's diagnosis. I felt so isolated. There was no one within my family, at work, at church or within my friend group who understood or could relate to what I was going through."SFN Mentor Fathers share their experiences with younger dads closer to the beginning of their journey raising a child with the same or similar special needs. The SFN Mentor Fathers do NOT offer legal or medical advice, that is what lawyers and doctors do. They simply share their experiences and how they have made the most of challenging situations.Check out the 21CD YouTube Channel with dozens of videos on topics relevant to dads raising children with special needs - https://www.youtube.com/channel/UCzDFCvQimWNEb158ll6Q4cA/videosPlease support the SFN. Click here to donate: https://21stcenturydads.org/donate/Special Fathers Network: https://21stcenturydads.org/
Our guest this week is Al Malavolti of Rockford, IL a retired aerospace operations manager, father of 22 and grandfather of 34. Al and his wife, Rose, have been married for 51 years and are the proud parents of 22 children; four biological children, 17 adopted children and one who they parented, as well as 34 grandchildren. Their first experience included adopting eight siblings, upon their biological mother's deathbed wish to keep her children together.The Malavolti family story is a fascinating one, inspired by their deep faith and the call to make a difference in the lives of so many by opening up their hearts and homes to 18 youth who might not otherwise experience the love of a family.Given the scope and scale of the Malavolti family, the story is being told over two episodes. This is Part 1 in today's SFN Dad to Dad Podcast. Show Notes -Phone – (815)298-5527Email - mtamalavolti@yahoo.comSeattle Times Story 1/4/98 - https://archive.seattletimes.com/archive/?date=19980104&slug=2726904Special Fathers Network - SFN is a dad to dad mentoring program for fathers raising children with special needs. Many of the 800+ SFN Mentor Fathers, who are raising kids with special needs, have said: "I wish there was something like this when we first received our child's diagnosis. I felt so isolated. There was no one within my family, at work, at church or within my friend group who understood or could relate to what I was going through."SFN Mentor Fathers share their experiences with younger dads closer to the beginning of their journey raising a child with the same or similar special needs. The SFN Mentor Fathers do NOT offer legal or medical advice, that is what lawyers and doctors do. They simply share their experiences and how they have made the most of challenging situations.Check out the 21CD YouTube Channel with dozens of videos on topics relevant to dads raising children with special needs - https://www.youtube.com/channel/UCzDFCvQimWNEb158ll6Q4cA/videosPlease support the SFN. Click here to donate: https://21stcenturydads.org/donate/Special Fathers Network: https://21stcenturydads.org/
In this mini-episode of De-stress Your Business, Alexis Kingsbury addresses the often-asked question of whether businesses need to hire an operations manager. Alexis discusses the value of having a Chief Operations Officer (COO) vs. heads of functions owning their processes. He emphasizes the importance of empowering department heads to manage their processes rather than delegating all responsibility to one person. Alexis also shares insights into the role of a 'process champion' in larger organizations. Please subscribe for upcoming interviews with top CEOs and experts, and don't forget to leave a review on Apple Podcasts.
In this episode, Hannah McGillivray and Prottusha Sarkar sit down with Amanda Murphy, the Chief Operations Officer of the Chan Zuckerberg Biohub in Chicago, and her right-hand woman, the Lab Operations Manager, Juhi Naik. They discuss the mandate of the Chan Zuckerberg Biohubs, the operations that go into running a research institute, as well as career advice for those interested in healthcare.
Want to know the secret to running a well-oiled, highly efficient team in your multi-six or seven-figure business? In this episode, I'm sitting down with my right-hand woman and Operations Manager, Twyla Adkins, to give you a behind-the-scenes look at how we keep things thriving at Built to Impact. We're diving deep into our process for: Conducting team retreats to align on vision and goals Identifying each team member's unique contributions and zone of genius Assessing team dynamics and areas for improvement Celebrating wins and providing growth opportunities Holding ourselves accountable to our various roles and responsibilities If you're ready to take your team's performance and efficiency to the next level, this episode is a must-watch. Drop a review with your biggest takeaway from this episode! Links mentioned: Book A 1:1 Call: https://builttoimpact.com/ready Five-Figure Launch Kit: https://mayaelious.com/launchkit Shop My Amazon Store Front: http://mayaelious.com/amazon /////// Let's connect ///////// My Website: https://www.mayalious.com Instagram: https://instagram.com/mayaelious YouTube: https://youtube.com/@mayaelious
Send us a Text Message.In this episode of Owned and Operated, John and Jack welcome back Cassi Niekamp to the show, a home service entrepreneur who has significantly grown her business in the fencing business. Cassi shares her experience acquiring a 39-year-old home service business in Columbus, Ohio, and transforming it from a small-scale operation with outdated practices into a successful company with a revenue of 3 million and aiming for 5 million. Cassi details the pivotal changes that propelled her growth, including hiring an operations manager, incorporating software tools, and focusing on commercial over residential services for better margins and scalability. The crew also discusses challenges like customer segmentation, hiring, and managing cash flow for growth projects, all while navigating the complexities of small business ownership and personal milestones, such as having a baby.00:00 Introduction to Owned and Operated00:42 Cassi's Business Journey: From Acquisition to Growth02:25 Operational Changes and Team Expansion04:35 The Impact of Personal Milestones on Business Growth04:47 Strategic Pivots and Key Business Decisions09:41 The Role of an Ops Manager in Scaling the Business13:09 Navigating Business Challenges and Opportunities13:45 Embracing Legal Marijuana: A Business Perspective14:33 Certifications and Business Operations Insights15:02 Promo: Engaging with Weekly Business Insights15:25 The Power of Internal Promotion and Department Success16:23 Strategic Customer Segmentation and Market Expansion18:19 Navigating Commercial Projects and Financial Strategies23:09 The Excitement of Large-Scale Projects and Company Growth26:55 Exploring New Markets and the Challenges of Government Bids27:46 Personal Reflections on Business Strategy and Culture30:33 Closing Remarks and Invitation for EngagementEpisode Host:
Qu'est-ce que sont les People Ops ? Leurs missions ? Leurs responsabilités ?Pourquoi et comment mettre en place une stratégie People Ops ?C'est le sujet abordé avec Agathe Martinot dans ce dernier épisode de la saison 1 du podcast Engrenages.Après une première expérience entrepreneuriale dans le monde du recrutement, Agathe a rejoint My Job Glasses en tant que Ops Manager. Elle y était en charge de tous les sujets Ops, tant sur la partie Revenue qu'auprès de l'équipe RH. Elle rejoint ensuite Swile et se spécialise en tant que People Ops.Son champ d'action se base sur 4 piliers :
Stevens Roundtable: Fueling Success: How Stevens Transport Drivers Can Hit Their MPG Goals Stevens Transport Roadside Radio Podcast, host Tim Cicciarelli welcomes Mike Mistishen, aka Money Mike, to delve into the intricacies of fuel management within the transport industry. The episode illuminates how truck drivers can intensify fuel efficiency and the tools and strategies Stevens Transport employs to ensure their fleets run optimally and economically. Central to the discussion are Mike's expert tips on hitting the sweet spot of 60 to 63 miles per hour to maximize miles per gallon. Through the integration of modern engine technology and dashboard indicators, Stevens Transport equips drivers to adhere to this optimal range. The episode further delves into how drivers can reach out to the fuel advisors to tweak truck performance and benefit from tailored advice to align with Stevens Transport's efficiency goals. Another cornerstone of the segment hinges on the innovative "Optistop" program, an optimization tool ensuring drivers use the most cost-effective fueling stations along their routes. Listeners will garner keen insights on how Stevens Transport's comprehensive approach to fuel strategy - from leveraging discounted pricing partnerships to employing advanced technology - underpins their competitive edge in the transport sector. Key Takeaways: Targeting the 'sweet spot' speed of 60 to 63 mph is critical for optimal fuel efficiency in Stevens Transport's trucking operations. Drivers have access to dashboard indicators that assist in maintaining the ideal speed to boost miles per gallon. The company's "Optistop" program strategically directs drivers to fuel stops that offer the best pricing, maximizing savings. The integration of new engine technology facilitates the tracking of performance and aids drivers in achieving higher fuel economy. Despite fluctuations and political influences on fuel costs, Stevens Transport successfully maintains efficiency through proactive measures and market adaptations. Stevens Family Spotlight - Meet Ryan Vanderway: The Rising Star of Stevens Transport Trucker Tim turns the spotlight on Ryan Vanderway, the illustrious Rising Star of 2023 and current Ops Manager. Vanderway's ascendancy through the ranks and his candid conversation about his journey at Stevens Transport offer a unique peek into the workings of the transport sector, as well as the dynamic responsibilities of an Ops Manager. Ryan Vanderway's insights paint a vivid picture of the logistics field, highlighting the intricate balance between operational challenges and personal growth. From his initial engagement as a driver manager to his current role, Vanderway has exhibited an unwavering commitment to excellence. His narrative is a compelling look into the professional rise within Stevens Transport and the dedication required to succeed. This episode provides listeners with rich knowledge of career progressions within transportation, as well as a glimpse into Ryan's personal life and interests outside of his fast-paced career. Driver Spotlight: Brian C. Nichols Brian C. Nichols reaches one million miles and celebrates this monumental achievement by reflecting on this ten-year journey. After creating a successful trucking career for himself, Nichols emphasizes the importance of teamwork and shares some of the valuable insights he's gained along the way, as well as the opportunities provided by Stevens Transport. See the video here: https://www.youtube.com/watch?v=e3P-3m0JOKg Paragon Leasing - Paragon Leasing's David Seapack Streamlines Trailer Maintenance for Efficiency Join Tim Cicciarelli as he sits down with Nick Forte, Vice President of Maintenance at Paragon Leasing, in this Paragon Leasing segment of the Stevens Transport Roadside Radio Podcast. They discuss the incredible team at Paragon Leasing and their commitment to supporting drivers. Tim and Nick also interview David Seapack, the newly promoted Senior Trailer Manager, who shares his strategies for streamlining trailer maintenance and improving efficiency. Discover how David's innovative approach has already reduced out-of-service numbers by 50% in just four weeks. Don't miss this insightful conversation about the future of trailer maintenance at Paragon Leasing. Tip of the Steven's Cap: Congratulations to our 2024 January Drivers of the Month! These drivers go above and beyond in everything they do! Their dedicated safety measures, top mileage, fuel efficiency practices, and professional interactions with customers, drivers, and the Stevens Team are why we are beyond grateful for their daily efforts and hard work! See our January 2024 Drivers of the Month on our Facebook Page: https://www.facebook.com/StevensTransport Pilot/Flying J Rewards App: https://pilotflyingj.com/rewards For questions on whether you meet our driver qualifications, please call our Recruiting Department at 1-800-333-8595 or visit: www.stevenstransport.com/drivers/ Become a Driver for Stevens TransportFor questions on whether you meet our driver qualifications, please call our Recruiting Department at 1-800-333-8595 or visit: www.stevenstransport.com/drivers/ Stevens Transport 9757 Military Parkway, Dallas, TX 75227 http://www.stevenstransport.com/ http://www.becomeadriver.com/ Driver Recruiting: 1-800-333-8595. Apply Here: https://intelliapp2.driverapponline.com Paragon Leasing Technician Careers: https://www.stevenstransport.com/careers/fleet-maintenance-jobs/ Stevens Transport on Facebook: https://www.facebook.com/StevensTransport
Pour cette nouvelle conversation, j'ai le plaisir d'accueillir Camille Promérat. Vous avez peut-être entendu son nom ou vu son nom passer sur des sujets liés à l'UX writing, au Content design. Et pour cause : D'abord, Camille fait partie des pionniers et pionnières de l'UX writing en France. Elle a commencé à pratiquer l'UX writing il y a une petite dizaine d'années, bien avant que le terme fasse son apparition en France. Ensuite, Camille est la co-organisatrice des meet-ups UX Writers FR. D'ailleurs, le prochain évènement a lieu le 29 février, en partenariat avec Nexton, sur un sujet plus qu'intéressant : le Content system. Pendant plusieurs années, Camille a évolué en tant qu'UX writer et Content designer en freelance. En 2022, elle s'est laissée tentée par Mirakl, et a décidé d'y poser ses valises, cette fois en tant que salariée, et… en tant que Content Ops Manager. Avez-vous déjà entendu parler du métier de Content Ops Manager ? Si non, ou vaguement, tant mieux ! C'est tout l'objet de cet épisode de podcast. C'est quoi, le Content Ops Management ? Quels sont ses enjeux ? Quels sont ses impacts dans les équipes design et produit, et dans le produit lui-même ? Que fait une Content Ops manager au quotidien ? Pourquoi cette discipline va faire parler d'elle en 2024, et les prochaines années ? Camille nous répond dans cette nouvelle conversation d'UX Content Craft. Bonne écoute ! -- L'épisode est aussi accessible en format écrit sur le blog de Lorem UX writing. Vous y trouverez également les ressources citées. Pour être au courant de la sortie des nouveaux épisodes, n'hésitez pas : à vous abonner, sur la plateforme d'écoute de votre choix à vous inscrire à la newsletter du même nom - UX Content Craft, by Lorem, sur Substack ou à me suivre sur LinkedIn
In this exhilarating episode, join Yolanda on her thrilling PMP success journey!
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.--- Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.Connect with Candace: https://www.linkedin.com/in/candacemwynn/Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/In this episode, you'll learn:• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience • How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents• Why cybersecurity works best as a team sport • How Candace is connecting Florida's cyber community through working groups and events• The key role empathy and relationship-building play in statewide collaboration• Warren's perspective on Candace's strengths in organizing the Cyber Advisory Council• Advice for CIOs and CISOs looking to develop stronger cyber communitiesTimestamps00:00 - Introducing Warren & Candace 02:30 - Florida's $30 million cyber grant program05:00 - Warren on the importance of cyber collaboration 07:26 - Candace's background before community building10:35 - Warren highlights Candace's strengths13:15 - Candace discusses the Cyber Advisory Council18:00 - Connecting agencies through working groups 22:28 - Building empathy and trust with stakeholders25:17 - Candace's statewide outreach to locals⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in
Ask Mike Anything is an opportunity for YOU to get a question answered and featured on this weekly Friday release show. Co-host and coach at WinRate Consulting, Nate Griffin, asks 3 questions to Mike and just about anything goes! Questions on business, life, relationships or current trends and conversations both personally and professionally. Submit YOUR questions to mike@bigstudpodcast.com Follow us and leave a review: The Big Stud Podcast - BigStudPod.com WinRate Consulting - Winrateconsulting.com Instagram: https://www.instagram.com/winrateconsulting/ https://www.instagram.com/natergriffin/ YouTube: https://www.youtube.com/@themikeclaudio
Danny Schreiber is Sr. Manager of Biz Ops at Zapier and has spent close to a decade at the company. In a world where it's easy to jump from company to company, Danny was an early employee at Zapier and has stuck around for an incredible ride. He's had ~5 different roles across the company and sharing his wisdom to help you navigate your career path on this episode of the Exit Five podcast.We talk about: Early stage marketing experiments at Zapier Career growth in a high growth company - Danny is on year 10 at Zapier and in his 5th role Transitioning his career to supporting leadership vs. being a leader Team rituals - staff meetings, business reviews, all-hands, etc. for a remote company And more Send guest pitches and ideas to hello@exitfive.comExit Five on LinkedIn: https://www.linkedin.com/company/exitfive/Exit Five on Twitter: https://twitter.com/exit5marketingThis episode is brought to you by Zapier. Zapier empowers anyone to automate their work across 5,000+ apps, so that every person and business can move forward at growth speed. We power over 2.2 million businesses, from startups to Fortune 100, and we've been doing it for over a decade. Learn more + get started for free at zapier.comThanks to our 2023 presenting sponsors Demandwell and Zapier.Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production. They give you unlimited podcast editing and strategy for your B2B podcast. Get unlimited podcast editing and on-demand strategy for one low monthly cost. Just upload your episode, and they take care of the rest. Visit hatch.fm to learn more
Show Website: https://mspbusinessschool.com/ Guest Name: Brian Hoppe https://www.linkedin.com/in/brianhoppe/ Hosts Brian Doyle: https://www.linkedin.com/in/briandoylemetathinq/ Robb Rogers: https://www.linkedin.com/in/robb-rogers-07415251/ Tim McNeil: https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox: https://vciotoolbox.com OSR Manage: https://osrmanage.com Brian Hoppe has been part of the Managed Services industry since the early 2000s. He earned both his Bachelor's and MBA from Baylor University. For over 20 years, Brian has worked in multiple MSPs and has bought and sold multiple MSPs. He's been everything from a technician to Ops Manager to CFO to CEO. He has grown multiple MSPs to over $5 million in revenue and managed MSPs in excess of $15 million in revenue. Brian has a thorough understanding of all the ins and outs of running a highly successful MSP. But more importantly, he understands how to help MSP leaders get the most from their business. His expertise in leadership and coaching can help any MSP owner or CEO achieve the results they want in both business and life. 01:48 – Brian's journey from MSP to a full-service managed service provider began 20 years ago with a company he did not own. In 2007, the company transitioned from break-fix to completely managed services, growing from a couple of individuals over 45 to a fully managed service. Brian's career is marked by the transformation from a family office-owned company to an MSP company. 06:08 – Brian talks about the need for open communication during the due diligence process, as there are no secrets involved. This process can take a long time, especially if peas are engaged from introduction to deal closing. 10:12 – Brian discusses a business partner and a conversation outside his knowledge. He discussed the potential outcome of the deal and his willingness to exit for money or after the sale. 12:22 – Tim comments on what Brian Hoppe stated, and he's curious to see what they're seeking to accomplish now, what their next venture will be, how they'll do it, and what the different things will be like. 16:37 - Brian asks what advice they might give to a first-time MSP considering entering the coaching journey, what questions they should be asking themselves, and what they should be prepared to undertake as they enter into that arrangement. 19:22 – Tim appreciates his coachability and the number of people joining peer groups with business coaches. He believes those who aren't open to change may not even consider it.
Today I go behind the scenes with one of my wonderful clients, Sally Brindle, who owns Total Accounts, a business that provides full-service bookkeeping to small and medium businesses. Sally started Total Accounts 10 years ago and is extremely passionate about helping small businesses thrive. In this episode of Big Dreams Great Teams, Sally and I explore the journey of leading her high multiple six-figure business, and some of the big shifts she has made over the last nine months since working together in her business and life. Sally shares with me why she decided to have a 100% fully remote team from the beginning and why that works best for her, her business, her team and her clients. We explore the ways in which Sally was leading her team when we first started working together, and talk about some of the strategies we put into place to help her overcome the feeling of always being really busy. This is a feeling I know a lot of entrepreneurs have and struggle with, and we speak about how we worked out what Sally actually wanted to be doing in her business, and what tasks and responsibilities could be given to someone else on her team. We share how we mapped out a hiring strategy that suited Sally and her business allowing her to go on and confidently grow her team to 10 people and which furthered her businesses revenue growth. We take a look at the framework Sally now has in place to lead her team and how she is living her dream week and what that looks like for her. I hope that this episode inspires you to take a look at your current team and I encourage you to identify some tasks and responsibilities that you could pass along to someone on your team, or to a new hire. You deserve to have a team who performs to your highest expectations, brings you a great return and tangibly supports you to build the life and business of your dreams. LINKS:Book a Dream Team Discovery CallConnect with Sally:Website: https://totalaccounts.com.au/Connect with me: Website:www.paulamaidens.com Instagram:@paulamaidensconsultingFacebook: @paulamaidensbuildingawesometeams
Get ready because today we have a special treat for you. Drumroll, please! It's time to meet the smarts behind OTs Get Paid operations—our very own Operations Manager!In this episode, we're revealing how this right hand role can revolutionize your business's profitability, goal clarity, and overall effectiveness, leaving you with with the ability to focus on what you do best - being a true visionary of your biz. We're no strangers to the overwhelming chaos of never-ending tasks. But these unsung, behind the scenes task of the Ops Manager, can take your chaotic to-do list and transform it into a seamlessly efficient machine, helping to turn your OT business dreams into a reality.Here's just a few Invaluable insights we cover to supercharge your OT business success:✅ Effective delegation is the magic wand of a well-functioning business. We're breaking down those overwhelming tasks of running an OT business into manageable categories: marketing, finance, sales, fulfillment, and operations, giving you practical strategies that will empower your team and create a culture of trust and collaboration!✅ Finding the perfect operations manager is like finding a unicorn—a game-changer in every sense. We're unpacking the essential qualities and skills to look for when you're on the hunt for this strategic partner.With the right tools, mindset, and the magic touch of an operations manager, running a successful OT business is well within your reach. Don't forget to follow, leave a review, and share this episode with your fellow OT entrepreneurs. Want to see the job description for help in Operations? Click here to see the one we use in OTs Get Paid. Ways To Connect and Stay Up to Date on OT's Get Paid:➡️ Checkout all the Podcast Resources HERE➡️ Visit my Website or book a Discovery Call➡️ Follow me on Instagram ➡️ Join the OTs Get Paid Facebook Group
Join us here as we help you leverage your business through virtual assistants. In this episode, we're getting your most frequently asked questions answered by Virtudesk's CEO, Pavel Stepanov, and their fantastic Operations Manager, Fatima Pablo. They will answer your questions about VA responsibilities, skill development, challenges with communication, and what tools they recommend. So come with your questions, REGISTER TODAY, and let's get them answered!
Our guest is Chris Morsley, an accomplished entrepreneur and business consultant based in Australia. With over 20 years of experience in the industry, Chris is the founder and CEO of CMC Global, a leading consulting firm that provides innovative solutions in strategic planning, marketing, and business development. Throughout his career, Chris has helped numerous clients to achieve their goals and reach new heights of success. Today Chris is sharing his insights and knowledge on charismatic leadership. We discuss that charisma is a trait that can be learned, that storytelling is a number one weapon in successful communication and how Chris fell in love with bungy jumping while filming an Anchor Butter ad in Christchurch. So without further ado, let's dive into our conversation!Links:Connect with Chris via LinkedInCMC GlobalInstagramWhere else you can find usWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/Blogs: https://thebreakthrough.co/blog/
On today's show we talk to Larinda, a Tantric Practitioner who not so long ago was managing tech teams for global projects. She'd spent her entire working life in corporate jobs before realising she wanted more freedom. More balance. She eventually took steps outside her comfort zone, including beginning to explore self-development and understanding the human experience.She learned about Human Design, Enneagram, Astrology, Reiki, TRE and Attachment Theory.Then, she found Tantra. She fell in love with what it opened in her and knew the Tantra Practitioner Training was how she could continue to grow and help people at the same time.Tune in to hear Larinda share about…Advice for people who want to switch careers (especially into the Tantric field)How to navigate What were your blocks hesitations?What helped her on the journey of becoming a Tantric PractitionerWhat she would say to herself if she could go back in timeHow to be at ease with the process of becomingHosted by Caitlyn Cook Embodied Healing Practitioner www.caitlyncook.comInterested in becoming a Tantra Practitioner? Our 12-month Tantra Practitioner Program starts in March 2023, see https://embodiedawakeningacademy.com/tantra-practitioner-trainingLiked this episode? Subscribe and leave us a review. Share the love and share it with your friends. (edited)
AA is one of the most trusted and recognised brands in New Zealand, and with over 1300 employees spread across Aotearoa, the leadership responsibility is a big one. Nadine shares that in the first few weeks in her role with the AA, she deliberately spent time on the road with her staff, even learning how to tap starter motor.Nadine shares her top three leadership insights; a great combination of her hard-earned lessons, observations as a leader, and how these helped her to learn how to be her authentic self, and that failure is inevitable in leadership. But it's how you recover from those failures that are important. Links:Connect with Nadine via LinkedInWhere else you can find usWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/Blogs: https://thebreakthrough.co/blog/
Evenings are for podcasts! Grab a scotch, a glass of wine, or your preferred beverage and settle in for a great episode of the music that saved me. Jared is back, and this time he is joined by the founder of the FourthWall POP! Network, and Ops Manager of EMG, Mr Johnny Bonez himself! --- Send in a voice message: https://anchor.fm/fourthwallpop/message
Today Ryan is joined by Mark McConnell, the Global Lead of Learning and Development at Argenta, a leading Pharmaceutical manufacture. Mark shares the 6 C's of leadership, that he sees as the foundational pillars of any great leader. He helps us to explore those elements and shares insights from how they've been observed and applied during his 20-year career. Mark is also a speaker and an author and discusses his book, The Prime of My Days, which he wrote during a difficult time and what helped him to deal with the issues he had no control over.Links:Official website of author: https://www.primedays.org/Buy the books: https://www.amazon.com/Prime-My-Days-Mark-McConnell/dp/1725259540Connect with Mark through his LinkedIn Where else you can find usWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/Blogs: https://thebreakthrough.co/blog/
There will come a time in your business when you'll make the decision to hire a team. As you build your team the dynamics in your business will change. You'll also learn a lot about yourself, and more often than not it will be through the mistakes you make. It's all part of the process of growing a business and your growth as a business owner. On today's episode of Online confidential, my guest is the wonderful Angela Ponsford. Angela started her Facebook ad agency Dotty Media in 2013 and became a go to expert for Facebook Ads. In 2016 Angela joined the Tier 11 team as an ads manager and progressed to media buyer then onto managing other media buyers. Today, Angela is the VP of Ops for Tier 11 and oversees the whole team. A natural people person, the transition from expert technician to leading a dynamic team in a fast-paced agency that manages significant ad budgets for clients hasn't been without it's challenges. We chatted about what it takes to go from being hands on the tools to becoming a team leader people want to follow, and how Angela has made the transition from actively managing a team to leading Tier 11 operations. Here are just a few of the key highlights: [00:03:30] Making the transition from Facebook Ad Manager to VP Ops Manager [00:06:18] How to manage communication effectively with an ads management team [00:08:56] What to do when your team makes mistakes [00:12:03] How to approach working with a team member who has their own way of doing things [00:15:31] When clients insist on taking an approach you don't 100% agree with [00:21:03] Telltale signs a team member isn't a good fit for your team even when their technical skills are fine [00:28:08] What's working now with Facebook Ads If you're building a team or see yourself building a team in the future, listen in to this episode for tips and insights on going beyond ‘managing' a team to becoming a leader of your team.
For episode 9 of Between the Levees, I sit down with Turbo Hughes, a career towboater that followed a professional journey right to where he is today, finding opportunities for growth and development at every bend, and always eager to work.
Talent is becoming more demanded. Employees have a wealth of opportunities today and the market is very much in their favour. So join Ryan and Mike to see how to keep people at work and how to develop your managers to increase productivity with the people you have. We'll also discuss how to succeed in the labour market through competitive advantage.To attract, keep and get the best from good people, companies have to improve the quality of their operational managers, so building your employer's brand is very important.Links:Research: McKinsey Quarterly ‘Great Attrition' or ‘Great Attraction'? The choice is yoursGallup: It's the Manager, Moving From Boss to Coach, by Jim Clifton and Jim Harter 2019Where else you can find usWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/Blogs: https://thebreakthrough.co/blog/
Difficult conversations are part of life. We might want to avoid them, but it is about three things: what happened, feelings and how to keep your balance. Sometimes all you need to do is acknowledge other feelings.Each party will have their version of reality. There's no such thing as ‘facts' in a difficult conversation, there is only our interpretation, which is coloured by things like the Truth Assumption, the Intention Invention and the Blame Frame. In this podcast, Mike and Ryan are looking at a real-life examples and the best way to resolve them.Where else you can find usWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/Blogs: https://thebreakthrough.co/blog/
Alicia Purtell is a Chief People Officer at Lion with 20 years of experience in People and Culture, strategy, change and organisation development. Alicia has a passion for Coaching and Positive Psychology, bringing this passion to life as a Senior Associate with the Positivity Institute working with not for profits and the education sector.In this episode, Alicia shares her top three leadership insights into being a leader, including what she wished she knew earlier in his career about thinking flexibly and her take on being an authentic leader, including how to stay true to yourself even when your values are being tested. Alicia and Ryan also discuss the loneliness that comes with being at the top and the importance of building a support network We also learn about swimming with sharks. Why Viktor Frankl would be someone to channel, and why creativity is Alicia's superpower.Links Connect with Alicia through her LinkedIn hereYou can find us hereWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/
Introduction: Welcome to Five & Thrive: a weekly podcast highlighting the Southeast's most interesting news, entrepreneurs, and information of the week, all under 5 minutes. My name is Jon Birdsong and I'm with Atlanta Ventures. This week it seems like so many representatives across the country of the investor community come to Atlanta for VentureAtlanta, what better way to start this week's podcast than with Raises of the Week. Raise a Glass: First is MileAuto out of the ATDC. CEO Fred Blumer raised $4M from existing investors including Ulu Ventures, Emergent Ventures and Sure Ventures. MileAuto provides auto insurance to low-mileage drivers through the use of computer vision and ML technology. That brings their total funding to $16M. Congrats to Fred and team. Another announcement in funding is Greenzie with an $8M round that includes the strategic investment of Bobcat. This one is right in Atlanta Ventures' backyard as Founder and CEO, Charles Brian Quinn or CBQ started it out the Atlanta Ventures Studio just over 4 years ago. Today, there are mowers coming off the lot from manufacturers that are air quotes Robotic Ready to be activated by Greenzie's software to make them autonomous. This funding provides Greenzie resources to partner with several more manufacturers so in a not too far distance there will be dozens and then hundreds of mowers coming out of the productions lines ready for Greenzie's software to be turned as simply as Sirius radio, but instead of the Elvis Presley channel, it's autonomous mowing all the time. Congratulations to CBQ and team! Product of the Week: This product is headquartered out of Birmingham, Alabama and designed to be your digital vault for all the key family documents in your nuclear and extended family. The company is called Prismm and it was founded by Martha Underwood. Think of all the important documents that are either saved on an external hard drive or in the cloud – most likely email or a desk drawer – that should be in a safe and secure location. Prismm is the place that keeps all of these documents organized, safe, and secure. Examples include documents around property & assets, financial accounts, and more. Say good by to the security deposit box and hello to the Prismm. Try the free trial today. Hot Market of the Week: Last week Hypepotamus highlighted a product doing close to $10k MRR in the content marketing space called SuperCopy. Their CEO, Richard Lee from Georgia Tech has built a technology that takes a large part of the work load off of generating copy through what the industry and market it calling it “AI Content.” SuperCopy combines intent, tone of voice, demographic, and keywords for endless unique content. As that product was plastered across inboxes via Hype last week, just this week Jasper an AI Content software solution raised $125M at a unicorn priced valuation to generate content for blog articles, social media posts, website copy and more. And it was just released via Twitter but Lex.Page which has a waitlist of over 25,000 folks for Nate Baschez's new product. We put a link to his product demo in the show notes. So what is the excitement around content, AI, and marketers? The fight for eyeballs and ears is vivacious and any edge to produce more content in less time while maintaining, or enhancing the quality is going to produce substantial buzz. Check all of them out in the show notes below. Companies Worth Applying Too: The popular pizza joint, Glide Pizza, started by Rob Birdsong (my older brother) is looking for an Ops Manager. They just opened their second location in Decatur and have plans to continue growth on the West Side and hopefully, eventually Buckhead or Brookhaven. With all that expansion on the horizon, they are looking for someone who makes sure all the trains or dough is tossed on time and nuts and bolts are as tight as possible around the early processes defined. If you're an operationally focused individual who loves physical locations and food, check out Glide Pizza and their growing enterprise. Annnnd, that's 5 minutes. Thank you for listening to Five and Thrive. We provide 5 minutes of quality information, so you can thrive in the upcoming week. Please subscribe to the show and spread the good word! Resources discussed in this episode: Raise a Glass: MileAuto Greenzie Product of the Week: Prismm Hot Market of the Week: SuperCopy Jasper Lex.Page - Demo Lavender Companies Worth Applying Too: Glide Pizza
There can be many sources of stress in the workplace, this for the most part is unavoidable. These sources lead to a sense of overload – too much, too hard and/or too soon. What you can control is how you deal with those situations. In this podcast, Mike and Ryan discuss the power of gaining control over the situation and your decisions. If you want to reduce your sense of overwhelm, it's time to get comfortable: Getting help Letting go Delegating Prioritising Listen to the podcast to get in-depth detail on how you can implement any (or all!) of these options at your workplace.Links:Blog: Sources of Stress at Work and How to Combat Them by Mike Ashby, October 2022Where else you can find usWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/Blogs: https://thebreakthrough.co/blog/
David Mair is the CEO of iconic South Island brand Skellerup and Deloitte Top 200 ‘CEO of the Year 2021'. As a part of the team at Panasonic in Japan, he developed a deep understanding of Kaizen / Kaikaku and Product Development that has helped him develop rapid ways of improving businesses regardless of size.We all know of the famous Red Band gumboots. But how does one take rubber products and turn them into a symbol? David shares how 10 years in Japan and a lifelong commitment to judo have introduced him to a revolutionary way of doing business and helped shape his leadership style to what it is today. He also talks about three essential learnings in his career. The first one is learning by doing, then focusing on structure, then people, then process. And finally the ability to deal when things go wrong, as David says: “It's not people that fail. It's the process”He told Ryan about the kaikaku and kaizen concepts in Japanese production philosophy, which focuses on continuous self-improvement. Kaikaku means a radical change, during a limited time. Kaizen, on the other hand, is a system of incremental system changes.Links Check out Who Stole My Customer?: Winning Strategies for Creating and Sustaining Customer LoyaltyConnect with David through his LinkedIn hereYou can find us hereWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/
The Great Resignation is the idea that after the Covid pandemic, people re-evaluated their lives and left their jobs en masse. It sounds like a cultural movement where people don't want to work anymore, but really, that's just an excuse used by employers.In this week's podcast, Mike and Ryan discuss the myth and the copout that helps us avoid evaluating our performance as leaders and managers. The conversation also turns to the latest McKinsey research that confirms the old saying that people don't leave jobs; they leave managers. They share exactly what employees value in their careers and how you can provide this as an employer - and no, it isn't all about money! Links:Blog The Myth of the Great Resignation, by Mike Ashby, June 2022Research: McKinsey Quarterly ‘Great Attrition' or ‘Great Attraction'? The choice is yoursWhere else you can find usWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/Blogs: https://thebreakthrough.co/blog/
Unless you are at a big enterprise, the reality is that you are on a small ops team. Even with an ops team bigger than one person, it's very rare to have a team that fits proportionally to the size of the revenue team you are supporting or the amount of work you need to do. So - how can you still be small but be mighty and get a lot great strategic work done? Well, this week we have past Marketo Champion, marketing ops extraordinaire, Paris resident, and Mom to two, https://www.linkedin.com/in/chloepott/ (Chloe Pott, Senior Mops Manager at Lokalise )who shares her advice from leading small but mighty Mops teams. Chloe walks us through common challenges small teams overcome, what challenges you cannot face without getting more headcount, how a small team can stay focused and prioritized, and also shares her essential tips for "how to survive" and also "how to scale" with a small team. This is a great listen for all you small but mighty team leaders! And, if you are interested in connecting with Chloe and learning more, https://www.linkedin.com/in/chloepott/ (you can follow her on LinkedIn here.)
Jim and Jeff talk with Steven Rennick, Identity Architecture at Ciena, Craig Ramsay, Solution Architect with Omada, Scott Harrod, IAM Technical Analyst with Sallie Mae, and Chris Power, Ops Manager with Sallie Mae, about their identity origin stories and our experiences through day two of the 2022 Gartner IAM Summit. Connect with Steven: https://www.linkedin.com/in/steven-rennick/ Connect with Craig: https://www.linkedin.com/in/craigramsay86/ Connect with Scott: https://www.linkedin.com/in/scott-harrod-7a3368126/ Connect with Chris: https://www.linkedin.com/in/jameschristopherpower/ Connect with Jim and Jeff on LinkedIn here: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live
In this podcast, Ryan interviews Jen Scoular, Chief Executive of New Zealand Avocado, where she shares her three leadership insights: Everyone is different, competency is important and leadership is not the same thing as being at the top.Jen's journey from trade diplomat heading the New Zealand Consulate in Hamburg, Germany to going up against some of the biggest markets in the world to lead (and win!) the campaign for NZ to host the next World Avocado Congress in New Zealand in 2023 has gifted her a unique perspective on being a woman in leadership on the world stage.Ryan and Jen also discuss women in leadership. While the latest Australian statistics are showing that the progress is slow, Jen strongly believes that we have to look at the good things as well. There are some amazing woman leaders doing great things. It's all about progress and perfection.Links Check out World Avocado Congress 2023 Check out New Zealand Avocado website hereConnect with Jen through her LinkedIn hereYou can find us hereWebsite: https://thebreakthrough.coLinkedIn: http://www.linkedin.com/company/the-breakthrough-companyFacebook: https://www.facebook.com/thebreakthroughco/Podcast: https://thebreakthrough.co/podcast/
On this week's episode, Travis and Josiah sit down with Uncle Mike for a fireside chat (without the fire) about all things business. The show is a little loose in format, but in light of recent staffing change at Make Your Mark Design, Mike was brought in as a consultant to bridge operations from Travis' Ops Manager, Amy, who recently gave her two weeks notice, to a new system utilizing both VA's and in office staff. The guys talk about that transition and what Mike is specifically looking for to move forward. This week's show is a bit different that normal interviews, but carries a lot of good info and food for thought, plus an epic Dad Joke or two. Enjoy the show! http://printondemandcast.com http://printondemandcast.com/shop http://printondemandcast.com/facebook http://printondemandcast.com/youtube http://printondemandcast.com/instagram
We've spent the past few months deep in a series on pandemic clarity—hearing intimate stories about people whose relationships to work have changed dramatically over the past two years. But the more we listened to others' stories, the more we realized…it was time to tell our own.In today's episode, Sara is joined by Active Voice operations manager and Strong Feelings producer, Emily Duncan, to talk about their own reckonings with work. From the founding of Active Voice during the pandemic to confronting exploitation in the music industry, they offer glimpses into the reality of being leadership works-in-progress.What we do is really tech and UX and UI focused. But I do think that there's a ton of overlap in multiple industries. And I see myself as having the ability to take some of what I've been learning here and bring it back, take that fire from the Greek gods and bring it back down and share it. If I can come and help educate even just one person on their rights and what they deserve, I think that it will have all been worth it.—Emily Duncan, Ops Manager at Active VoiceLinks:Emily Duncan“Work needs to stay in its place”Active Voice
Brian Sohner is the Director of new business development for Team DDS - Central Ohio's premier provider for the professional medical and dental community. TEAM DDS has been been working in the Dental Office construction business for over 30 years building or improving over a half-million square feet of office space. They are a full-service design-build construction company, offering construction drawings and documents, commercial cabinet & millwork manufacturing, and licensed plumbers and electricians on staff. Prior to this role, Brian has been a General Manager or an Ops Manager with other companies. I have a unique understanding of Brian's capabilities and capacities because the building I sit in right now was built by Brian and his team. Two organizations are provided the most support for catapulting our business over the last 2 years. Those are Sean White and the Team at Whiteboard Marketing (Episode 2) and Brian with Team DDS. They transformed our space and by virtue, our brand, and I can't wait for you to hear our conversation.
In this special minisode, MetroStar's Sr. People Operations Manager shares how MetroStar's onboarding culture has shifted during the pandemic. Tune into this episode of Mock IT if you're a MetroStar "hopeful candidate" and interested in learning more about tech careers and how the first 90 days of a new job are shifting. Learn more about MetroStar: https://mss.fyi/3pZfNkL Follow on socials: +Instagram: https://mss.fyi/3GK7qjA +Twitter: https://mss.fyi/3dSUVGd +LinkedIn: https://mss.fyi/3DSJ9Gs
Rediffusion Notre nouveau format...sur Youtube ! Clément Bouillaud est CFO et Ops Manager chez Partoo, un outil qui accompagne les entreprises disposant d'établissements physiques dans l'optimisation de leur référencement local. En quelques chiffres, Partoo c'est : 120 employés 6 millions d'euros levés 340 clients Au menu : ⚔️ Les 5 questions à se poser avant de mettre en place une équipe “opérations” ⚔️ Quels sont les KPIs commerciaux indispensables à suivre ⚔️ 5 étapes pour mieux prioriser ses actions ⚔️ Les 3 erreurs à éviter en implémentant Salesforce Merci à notre sponsor : Salesforce Pour soutenir le podcast : 1. S'inscrire Dans l'Arène pour ne pas rater les prochains épisodes ! 2. Mettre 5 étoiles sur Apple Podcast et Spotify pour aider d'autres startupers à découvrir le podcast. 3. Venez aussi découvrir A-Team, le podcast pour mieux manager au quotidien.
Their orders are based on the sales and marketing challenges of the day, and they put out fires as they arise. But today's guest, Darrell Alfonso, Global Marketing Operations Manager at Amazon Web Services, believes that, by looking at the organization's business goals as a whole, ops can fill the role of strategic advisor rather than simply building processes and systems. In this episode, he shares what that looks like. We discuss: -How ops help drive alignment between sales and marketing -Building centers of excellence to improve go-to-market efficiency -The components of a mature ops team -How ops can reduce friction externally and internally Mentioned during the podcast: -Darrell's course: “The Essentials of Marketing Operations” can be found here: https://www.martechalliance.com/training-courses/elearning-marketing-operations Have an idea for a guest or show topic? Email me at dan@scaleMatters.com. Hear more go-to-market excellence by subscribing in Apple Podcasts, Spotify, or wherever you listen to podcasts. Listening on a desktop & can't see the links? Just search for Go-to-Market Excellence in your favorite podcast player.