Podcasts about serve first

Send us Fan MailIn episode 127 of the Serve First, Sell Later Marketing Podcast, host Sylvia Garibaldi interviews award-winning Toronto realtor Samantha Graff Benmor, who has built a referral and repeat-driven business through trust, empathy, and genuine connection, helping couples navigate the sale of their homes during divorce.  They discuss why human connection becomes more valuable as AI reshapes work, and why professionals should balance new platforms with relationship “basics,” including research, intentional networking, and moving online connections to phone, Zoom, and in-person meetings with fast follow-up and integrity. Samantha shares how serving first, connecting people across industries, and offering value beyond your core service builds long-term trust, and explains why trust is critical in emotionally sensitive work like matrimonial home sales, including mediating conflict.  This episode is a must-listen!What you'll learn:02:11 Why Relationships Matter Now05:12 Samantha's Background And Niche08:14 AI Shift And Back To Basics12:37 From LinkedIn To Real Life17:22 Serve First Build Trust22:52 Trust In Divorce And Estates29:25 Sammy G's Relationship GiftsSamantha's Bio:Samantha Graff Benmor is an award-winning realtor, thought-leader, speaker and successful entrepreneur with more than 30 years of experience helping clients navigate some of life's biggest transitions. As co-founder of The Graff Group Toronto alongside her mother Cheryl Graff, Samantha has built a reputation for combining market expertise with empathy, discretion, and strong negotiation skills. While she works across all areas of residential real estate, she is particularly known for her expertise in divorce-related home sales, estate sales, downsizing, luxury properties, relocations, and complex family transitions.As a mediator trained at Harvard's Mediation Intensive Program and as a Seniors Real Estate Specialist (SRES®), Samantha believes that real estate is rarely just about a house. Her approach focuses on listening, educating, and helping clients make informed decisions during times of change. She is particularly skilled at guiding separating spouses, executors, seniors and beneficiaries with sizeable estates and important life-stage housing decisions. Samantha is known to handle these cases with compassion and acumen.Connect with Samantha:LinkedIn: https://www.linkedin.com/in/samanthagraff?utm_source=share_via&utm_content=profile&utm_medium=member_iosWebsite: thegraffgroup.ca Instagram: https://www.instagram.com/samanthagraffbenmor?igsh=MXZ0dGVibnEydHNqaw%3D%3D&utm_source=qrYouTube: https://youtube.com/playlist?list=PLF0kh7sljVXbALSRHo7_OapyvcUcGaXrA&si=I9zl6RC6G3gZ440kSammygs: https://sammygs.com/Click here and don't forget to hit the "Follow" button so you never miss a new episode!Download Free Guide: How Lawyers and Mediators Can Attract More Ideal ClientsWant more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on LinkedInJoin our online communitySubscribe to my YouTube channel  

Learn how to turn complex legal services into clear, compelling marketing that actually converts. In this episode, you'll hear practical strategies for repurposing content, strengthening your online presence, and building referral relationships that consistently feed your law practice.   In this episode, Steve Fretzin and Sylvia Garibaldi discuss: Niche marketing for divorce and legal professionals Positioning, messaging, and understanding your ideal client Repurposing podcasts, webinars, and video for multi-channel marketing Why referrals aren't converting like they used to Building referral partnerships through webinars and LinkedIn   Key Takeaways: Growth comes from consistent, repeated action paired with learning and improvement, not just doing more of the same. Clear positioning and messaging are critical so referral partners and prospects instantly understand who you serve, what you do, and the results you deliver. Repurposing a single piece of content like a webinar or podcast into social posts, articles, and lead magnets is “marketing 101” and dramatically reduces the content burden. Referral conversion now depends heavily on your curated online presence, including your website, social media, podcast appearances, and especially a strong LinkedIn profile with social proof. Effective referral relationships require intention, follow-up, and the right partners; they're built over time through trust, value, and consistent communication, not one-off meetings.   "In business and life, we tend to want to have the outcome first, but in reality, it does take time, it takes doing those reps and consistency, and so for me, doing that repeatedly has helped me build that habit." —  Sylvia Garibaldi   Check out my new show, Be That Lawyer Coaches Corner, and get the strategies I use with my clients to win more business and love your career again.   Join the Be That Lawyer Community and connect with ambitious lawyers who are serious about growing their book of business, strengthening their brand, and becoming confident, consistent rainmakers.   Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/   Thank you to our Sponsor! LEX Reception: https://www.lexreception.com/partners/bethatlawyer Rankings.io: https://rankings.io/ Lawyer.com: https://www.lawyer.com/   Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/   About Sylvia Garibaldi: Sylvia Garibaldi, CEO and Founder of SG and Associates, is a business strategist and speaker who helps service-based entrepreneurs around the world to grow their business to 6 figures and beyond, in a way that is aligned and authentic to them. She is the creator of the Serve First, Sell-to-Many Program that has helped many of her clients achieve outstanding results. Over the course of 14 years, Sylvia has helped hundreds of financial, legal, mediation, and divorce professionals to grow their business and become leading experts in their field through results-driven marketing. Sylvia is a featured expert and speaker in leading publications and professional associations across the globe.   Connect with Sylvia Garibaldi:   Website: https://im-campus.com/ LinkedIn: https://www.linkedin.com/in/sylviagaribaldi/ Instagram: https://www.instagram.com/sylvia.sgandassociates/   Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Instagram: @fretzinsteve Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Send us Fan MailMost workplace mediators are highly skilled… but barely visible to the leaders who need them most.In this episode, Sylvia breaks down the quiet marketing and trust-building strategies that are actually helping workplace mediators grow today — including LinkedIn thought leadership, relationship-building, webinars, podcasts, and educational visibility. Sylvia also shares why leaders are increasingly looking for calm, credible experts they already recognize before workplace conflict escalates, and how mediators can position themselves as trusted resources in a changing workplace landscape.If you want to become the mediator organizations think of when conflict escalates, this episode is for you.What you'll learn:01:27 The Visibility Gap04:42 Referrals Need Proof07:21 Educational Thought Leadership10:59 Relationship Building DMs14:09 Webinars That Convert17:13 Podcasting Authority Assets20:41 Ecosystem of Visibility23:13 Consistency Over Quick Wins25:26 Authentic Calm Marketing27:25 Your Visibility Action PlanResources:Feeling stuck about how to grow your practice, book a free strategy call here.#123 Why Top Lawyers & Mediators Are Quietly Building Media Companies #121 The LinkedIn DM System That Generated 80 Referral Meetings #122 Best Marketing Strategies for Lawyers & Mediators to Get More Clients (4 That Work)Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Register for our upcoming marketing workshop on May 28thDownload Free Guide: How Lawyers and Mediators Can Attract More Ideal ClientsWant more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online community...

Send us Fan MailWhat if the professionals building the strongest practices today aren't just practicing law or mediation — but quietly building media companies around their expertise?In this episode, Sylvia explores the rise of authority assets and why podcasts, webinars, newsletters, and books are becoming powerful long-term trust builders for lawyers, mediators, and divorce professionals.In an AI-driven world where clients research professionals long before reaching out, authority is no longer built only through referrals and reputation — but through consistent educational visibility that compounds over time.If you want to become more trusted, more recognizable, and harder to compete against, this episode is for you!What you'll learn: 06:07 Authority Assets Explained13:49 Four Key Authority Assets14:35 Podcast Power16:19 Webinars Build Trust Fast17:26 Newsletters Stay Top Mind18:22 Books And Long Form19:18 Make Assets Work Together20:00 Consistency Compounds TrustResources:Feeling stuck about how to grow your practice, book a free strategy call here.#122 Best Marketing Strategies for Lawyers & Mediators to Get More Clients (4 That Work) #120 The 8 Habits of Top Lawyers, Mediators & Divorce Professionals #63 Build Authority and Attract Clients with ConfidenceRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Register for our upcoming marketing workshop on May 28thDownload Free Guide: How Lawyers and Mediators Can Attract More Ideal ClientsWant more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online community...

Send us Fan MailMost professionals aren't lacking effort—they're lacking clarity on what actually drives revenue. In this episode, Sylvia breaks down why so much marketing today feels busy, expensive, and disconnected from real revenue growth, especially in high-trust fields like law, mediation, and divorce services. You'll learn the four best strategies that are consistently driving consultations, referrals, and client decisions today—and why the shift from attention-based marketing to trust-based marketing is changing how successful professionals grow their practices.What you'll learn:01:41 What Marketing Makes Money03:24 Trust Based Marketing Shift06:51 Revenue Driver #110:32 Revenue Driver #214:59 Revenue Driver #320:15 Revenue Driver #425:38 Trust WinsResources:Feeling stuck about how to grow your practice, book a free strategy call here.#85 Turn One Webinar Into Clients #70 How To Use LinkedIn To Get Booked As A Speaker #81 How To Build Your Silent Pipeline on LinkedIn Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Register for our upcoming marketing workshop on May 28thDownload Free Guide: How Lawyers and Mediators Can Attract More Ideal ClientsWant more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online community...

Send us Fan MailMost professionals think LinkedIn success comes from posting more or chasing visibility, but this episode breaks down a very different reality. Through a real case study, Sylvia walks you through how a divorce mediator generated 80 meetings, built over 500 targeted connections, and created consistent referral relationships—without ads, funnels, or going viral. You'll learn why outreach is not about sending one perfect message but about building familiarity and creating genuine dialogue over time. From connection requests to follow-ups and engagement strategy, this episode reframes LinkedIn as a relationship-building platform—not a broadcasting tool. If you want a more predictable, human, and effective way to generate opportunities, then you'll definitely want to listen to this episode!What you'll learn:01:36 Case Study Results03:08 Three Key Focus Areas07:22 Connection Request Script08:46 Engage Before DMing09:43 Second Message That Works10:40 From DM To Call16:40 Bad Messages To Avoid20:53 Five Step Message Sequence22:56 Action Plan Checklist Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#21 Visibility Matters: Strategies to Stand Out #26 Don't Let Your Fortune Slip Away: Mastering the Art of Follow-Up #111 You Don't Attract Clients by Accident: Design a Practice for Ideal ClientsRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Register for our upcoming marketing workshop on May 28thDownload Free Guide: How Lawyers and Mediators Can Attract More Ideal ClientsWant more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online community...

Send us Fan MailThe truth is—most professionals don't fall short because they lack skill. They fall short because of how they operate. In this episode, we break down what the legal and mediation industry is consistently seeing: the gap between busy professionals and those building strong, growing practices is not about knowledge—it's about habits. You'll hear the eight patterns that show up repeatedly in top lawyers, mediators, and divorce professionals, from how they think and make decisions to how they manage their time, relationships, and consistency. If you've been working hard but your practice still feels unpredictable, this episode will challenge how you approach your work—and show you where small shifts in how you operate can lead to very different results over time.What you'll learn:01:46 Eight Habits Overview03:10 Self Competition06:41 Constant Learning09:52 How to Deliver Value First13:29 The Power of Listening First16:25 Strategic Thinking18:44 Protect Time Focus22:16 Discipline Over Motivation25:19 Build RelationshipsResources:Download Free Guide: How Lawyers and Mediators Can Attract More Ideal Clients: https://sgandassociates.ca/free-guide/ Feeling stuck about how to grow your practice, book a free strategy call here.#62 Attract Clients: The "Serve First" Secret #74 How Top Professionals Market Their Practices Without Lifting A Finger #36 How To Turn Leads Into Loyal ClientsRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Register for our upcoming marketing workshop on May 28thDownload Free Guide: How Lawyers and Mediators Can Attract More Ideal ClientsWant more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online community...

In this episode, Karl Bryan and Rode Dog dive deep into the disruptive impact of AI on entrepreneurship, what truly sets successful business coaches apart before they even start, the real meaning of strategy for business growth, and how "comparison" can fuel your marketing instead of killing your joy. As always, they explore actionable frameworks, insightful analogies, and real-world stories—wrapped up with motivating lessons for staying committed to your goals. Key Topics Covered The Real Mission Behind AI and Its Impact Karl Bryan unpacks the bold mission statements of AI giants: literally aiming to "replace all human labor," and what that means for millions of jobs and entrepreneurial opportunity. The scary and exciting frontier: Real-world stories of billion-dollar companies run by two people plus AI agents, and emerging security risks (like Alibaba's rogue AI mining crypto). Who Really Wins in the AI Revolution Will 10 people end up owning the world's wealth? What happens to economies (e.g., the Philippines and customer service jobs) when AI eats entire segments? The entrepreneur's antidote: Make AI your servant, not your master. Business owners and coaches must harness it to stay relevant and create new opportunity. Predicting Entrepreneurial Success (Before It Happens) Karl shares his "three types of attitudes" that predict whether a business coach (or client) will thrive or struggle: The fallback planner—tries, hedges bets, rarely wins big. The grinder—does whatever it takes and eventually breaks through. The lifer—so all-in they'd "die before they quit." These are the inevitable seven-figure earners. The Mel Fisher story: 17 years searching for treasure—success comes to those who believe, persist, and know it's worth the effort. Strategy vs. Tactics—What's the Difference and Why It Matters Karl breaks down the old maxim: "Strategy eats tactics for breakfast," but reveals coaches should tactically start with small client wins. Think in filters: Strategy is about ruthless focus ("No to everything except your core thing"—see Kobe, Jordan, Buffett). Examples from Southwest Airlines, Toyota, Dell, and Walmart—each with a single-minded strategic focus articulated in a few words. Owning Your Identity: Using Comparison to Accelerate Growth How Tony Robbins and others "create their own crown"—turning bold promises and guarantees into authority and fame. Coaches should invent their own rankings, awards, and positions (e.g., "#1 ROI business coach in X city"), just like brands Titleist, Red Bull, and HubSpot do. Build your own comparison frameworks for yourself and clients—don't wait for outside validation. Notable Quotes "The goal of the big AI companies, literally from their mission statement, is to replace all human labor… The prize is owning the entire global economy." "Strategy is like a filter—you've got to say no to everything that's not your core thing. If you have multiple priorities, you've got no priorities." "When you're in a positive state of mind, you see opportunities. Negative state, you see problems. You've got to get those quick wins for your clients so they'll trust you." "Create your own comparisons—who's to say who's the number one business coach in your city? Take the mantle. Invent your own awards." "Pessimists get to be right, but optimists get to be rich." Actionable Takeaways Make AI Your Ally Be the boss who hires and directs AI, not the one replaced by it. Build or use AI-powered tools to multiply your effectiveness with clients. Predict Success With One Question Ask yourself (and clients): "What happens if this doesn't work out?" The lifer who answers "I'll die before I quit" is the one who wins. Focus With Ruthless Strategy Define your (or your client's) "main thing." Strip out all distractions. Decision-making becomes easy when you know your north star. Start With Quick Tactics When coaching, win small and win early. Stack up visible results to build buy-in before shifting heavy into strategy. Invent Your Positioning Create your own "#1" story. Rankings, awards, and bold promises (if fulfilled) can leapfrog you above the crowd. Motivation From Pain AND Vision Make a "lame life" list—avoid what you dread as fiercely as you chase your dreams. Use pain as motivation, not just vision boards. Serve First, Sell Second Offer help—real solutions, risk reversal, or guarantees. When people trust you to deliver results before they pay, you become easy to buy from. Resources Mentioned AI Coaching Tools AI Business Coaching Dojo AI Coach Assist Strategic Frameworks/Analogies Mel Fisher's treasure hunt Operating System Framework: Upsell, downsell, cross-sell, market dominating position, controlling costs Brand Examples for Positioning Southwest Airlines, Toyota, Dell, Walmart, Subway, Red Bull, HubSpot, Titleist, BMW, Volvo Inspirational reference: Tony Robbins' guarantee to cure phobias Karl Bryan's "No Results, No Fee" offer If you enjoyed the episode, subscribe, share with a fellow coach, and leave a review. See you next week on Business Coaching Secrets! Ready to elevate your coaching business? Don't wait—listen to this episode now and take action. Visit Focused.com to discover our Profit Acceleration Software™ and join our thriving community of coaches. Get a demo at: https://go.focused.com/profit-acceleration

Send us Fan MailThought leadership isn't about being the loudest voice in the room. It's about being the most useful.  In this episode, Sylvia Garibaldi breaks down the real difference between thought leadership and self-promotion, and why getting this wrong is costing you visibility, trust, and clients. You'll learn a simple 5-part test to evaluate your content, how to share your experience without making it about you, and why overthinking and inconsistency are the two biggest reasons professionals stay invisible. If you want to attract more ideal clients, build authority in your space, and finally turn your content into real opportunities, this episode gives you a clear, practical path to follow.What you'll learn:03:15 Thought Leadership Defined03:58 Self Promotion vs Trust06:00 Five Content Tests09:36 Avoid Analysis Paralysis11:06 The Gray Zone Framing13:38 Testimonials and Milestones17:30 Three Steps to StartResources:Feeling stuck about how to grow your practice, book a free strategy call here.#62 Attract Clients: The "Serve First" Secret#63 Build Authority and Attract Clients with Confidence#111 You Don't Attract Clients by Accident: Design a Practice for Ideal ClientsRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Want more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online communitySubscribe to my youtube channel  

Watch the full episode on our YouTube channel: youtube.com/@mreapodcastWhat does it take to build a real estate business that wins at a high level without losing its heart? In this episode, we sit down with brothers Michael and James Hern, who sell more than 250 units a year and over $85 million in volume in the Kansas City metro. They share the four-part framework behind their success: serve first, do the basics better, build people, and stay consistent.We dig into how their upbringing on a cattle farm shaped their work ethic, their father influenced the way they lead, and early-learned lessons still show up in their business today. Michael breaks down the simple habits that keep his pipeline moving, while James explains how they recruit for culture and turn income goals into a real plan.This conversation is full of practical ideas for any agent who wants to grow production, lead people well, and build a business that lasts. If we want to create more opportunity for our clients, our teams, and our families, this episode gives us a strong model to follow.Resources:The Hern Group Website at hernhomes.com Order the Millionaire Real Estate Agent Playbook | Volume 3Connect with Jason:LinkedinProduced by NOVAThis podcast is for general informational purposes only. The views, thoughts, and opinions of the guest represent those of the guest and not  Keller Williams Realty, LLC and its affiliates, and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.WARNING! You must comply with the TCPA and any other federal, state or local laws, including for B2B calls and texts. Never call or text a number on any Do Not Call list, and do not use an autodialer or artificial voice or prerecorded messages without proper consent. Contact your attorney to ensure your compliance.Do not leave a prerecorded or ringless voicemail, use an artificial voice, or use an automatic telephone dialing system (ATDS) to make calls or texts to a FSBO or Expired without obtaining prior express written consent. Do not call or text a FSBO or Expired whose number is on the National Do Not Call Registry or state Do Not Call list unless you have proper consent. Do not call or text a FSBO or Expired who tells you to stop calling or texting or who has asked to be on your internal Do Not Call list.

Send us Fan MailAI is changing how clients search for legal, mediation, and divorce professionals. Referrals still matter, but they are no longer the first step. Today, many clients begin with AI tools before ever visiting a website or making contact. These tools scan online content and recommend professionals based on clarity, consistency, and authority signals. This episode breaks down how the client search journey is evolving and what determines who gets recommended. It also covers three practical actions to improve visibility: refining positioning with clear, specific language, creating content that answers real client questions, and building a strong presence across credible platforms. This episode is a very useful guide in helping professionals who want to increase visibility, attract more ideal clients, and stay competitive in an AI-driven search landscape—without relying on outdated marketing tactics or constant posting.  AI may open the door, but trust, connection, and expertise are what move clients forward.What you'll learn:05:19 How Client Search Changed08:16 What AI Recommends and Why12:58 Three Ways to Show Up13:14 Fix Your About Page15:08 Answer AI Client Questions17:08 Build Citation Footprint19:30 What AI Cannot Replace24:36 Three Step HomeworkResources:Feeling stuck about how to grow your practice, book a free strategy call here.#58 Master Content Repurposing with AI Tools#80 Use AI to Create Smarter, Faster Content#117 How Professionals Lose Clients – And How To Fix It Fast Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Want more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online communitySubscribe to my youtube channel  

In this episode, Karl Bryan and Rode Dog dive deep into the secrets behind consistently attracting high-paying business coaching clients and building a sustainable, semi-retired coaching career. Karl shares winning frameworks for developing "three bombs" that close sales, lessons from two decades in the industry, and practical methods to connect with and serve top-tier entrepreneurs. The conversation is full of real-world stories, profit-first principles, and counterintuitive strategies for both making it and keeping it as a business coaching pro. Key Topics Covered The Power of "Three Bombs" in Client Conversations Karl unpacks his signature "three bombs" technique for overcoming objections, creating "wow" moments with prospects, and converting outreach into high-ticket clients. Real examples highlight how personalizing and practicing your three bombs can dramatically raise your close rate 02:05. Discipline, Focus, and Avoiding Distraction The discussion emphasizes how seven-figure coaches are ordinary people with uncommon focus. Mastering discipline—the ability to do the boring stuff daily, from outreach to follow-up—is described as the key to long-term success. Coaches are reminded to stay in their lane, control the controllables, and leverage AI as a tool, not a crutch 06:22. Freedom vs. Ownership: Rethinking Wealth and Options Karl explores the tension between building wealth through ownership (real estate, assets) versus maximizing lifestyle and freedom by reducing obligations. He shares personal real estate experience and explains how true wealth is measured in options, not things owned 10:13. Travel, Void, and Embracing Boredom A unique topic—how regular travel and creating mental "void space" boosts creativity, self-awareness, and strategic thinking. Overstimulation from tech and social media is exposed as a root of anxiety and depression among business owners. The solution? Embrace silence and boredom to unlock your best ideas 09:16. Making It vs. Keeping It: The True Mindset Shift for Coaches The difference between hustling to "make it" and ascending to the pro-level focus required to "keep it" is discussed at length. Karl explains why most successful people fear losing momentum, and details methods to build a coaching practice that stays both profitable and enjoyable 14:36, 15:43. How to Connect with Top-Tier Business Owners Pragmatic networking scripts and rapport-building frameworks are shared for engaging successful entrepreneurs ("the keepers") at events. Listeners get actionable tips on complimenting, relating, and subtly qualifying prospects without "commission breath" 23:02, 24:45. Storytelling, Open Loops, and Being Memorable Practical advice on using conflict-driven stories, humor, and prepared responses to "How are you?" so you are memorable—not forgettable—at every interaction 29:02. Crafting Offers That Paint a Compelling Future For landing high-caliber clients, the real secret is learning how to frame your offer as a transformative mission (solving local business failures, creating semi-retired entrepreneurs), not just a sale 32:54. Notable Quotes "You're one breakthrough late from your next six-figure year." – Rode Dog 00:38 "A seven-figure coach is just an average person with laser focus." – Karl Bryan 06:13 "Boredom is power. The best ideas come from Void." – Karl Bryan 09:16 "Amateurs want to make it; pros want to keep it. You can get lucky making it, but you can't get lucky keeping it." – Karl Bryan 15:46 "Be so good they talk about you at dinner." – Karl Bryan, referencing Tesla's sales team 21:06 "To be valuable you need to be memorable. To be memorable you gotta not be forgettable—weather and sports won't get you sales." – Karl Bryan 25:22 "The ultimate offer is painting a picture of a future they want to be a part of." – Karl Bryan 32:54 "Define a lame life, avoid it, and the great life becomes obvious." – Karl Bryan 37:42 Actionable Takeaways Develop and Practice Your "Three Bombs": Identify three powerful, authentic points you can use to shift any sales conversation and turn objections into "I'm in" moments. Control the Controllables: Focus only on actions within your influence—meaningful outreach, consistent follow-up, and using AI as a turbo boost, not the vehicle. Protect Your Focus: Do the boring stuff (calls, touches, real conversations) repeatedly. Turn off the distractions and avoid overstimulation. Serve First, Sell Second: Be memorable by bringing value, stories, and real expertise to every interaction—network with intention, not commission breath. Play the Long Game: Don't just aim to "win" clients—design a business and a life you want to keep. Pursue appreciating, cash-flow assets (not liabilities) and plan for semi-retired living. Refine Your Networking Approach: Know compelling answers to "How are you? What do you do? Where are you from?" and use frameworks that make you stand out. Frame Offers as Movements: Invite prospects to join a mission or future they're excited about, not just another service. Resources Mentioned Profit Acceleration Software (developed by Karl Bryan) Focus.com – Daily email with strategies, client wins, and more (subscribe here) Book Mentioned: "The Algorithm" (referenced by Karl Bryan as a great audiobook) Networking Events – BNI, Chambers, Local Business Gatherings The Six-Figure Coach Magazine: Free Subscription If you enjoyed the episode, subscribe, rate, and share with another coach who needs to hear it! Ready to take your coaching business to the next level?

Send us Fan MailIn this episode, Sylvia Garibaldi walks you through your step-by-step guide to stop losing clients and show where lawyers, mediators, and divorce professionals are unintentionally losing opportunities across the client journey. From the moment a prospect searches for help, to comparing professionals, reaching out, attending a consultation, and deciding whether to move forward, Sylvia breaks down what clients are actually thinking at each stage — and what causes them to hesitate or disappear. You'll learn how clients choose a professional today, how to remove friction from your process, and how to turn more inquiries into paying clients without doing more marketing. This is a must-listen episode!What you'll learn:03:13 Five Stage Framework 05:55 Online Trust Considerations09:03 Online Presence That Converts14:59 Contact Stage Friction23:45 Serve First Consultation30:21 Last Mile CommitmentResources:Feeling stuck about how to grow your practice, book a free strategy call here.#115 Why Your Marketing Isn't Turning Into Clients – And What to Focus on Instead#62 Attract Clients: The "Serve First" Secret#36 How To Turn Leads Into Loyal ClientsRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Want more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online communitySubscribe to my youtube channel  

Send us Fan MailMost lawyers, mediators, and divorce professionals struggle to get consistent clients not because of a lack of marketing, but because their marketing strategy, mindset, and client approach are not aligned.In this episode, Sylvia Garibaldi explores how marketing coaching helps you align your mindset, strategy, and client experience so your efforts start producing real results. Instead of adding more tactics, you'll learn how to focus on the right marketing strategy for your strengths, build a system that supports consistent client growth, and approach client conversations with greater confidence and direction.If you're looking to understand how marketing coaching can help you get more clients, simplify your approach, and create a more predictable practice, this episode will give you that clarity.What you'll learn:01:26 Why Effort Still Fails04:54 Hidden Marketing Resistance10:06 Service Mindset Shift11:16 Four Shifts To Consistency17:16 Coaching Behind The Scenes18:46 Profitability And Getting Paid20:27 Strategy And AlignmentResources:Feeling stuck about how to grow your practice, book a free strategy call here.Book referenced in episode: You Become What You Think by Shubham Kumar Singh.#115 Why Your Marketing Isn't Turning Into Clients – And What to Focus on Instead#106 Why Waiting for Certainty Is Holding Your Practice Back#84 Busting 6 Mindset Myths Blocking Your GrowthRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Want more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online communitySubscribe to my youtube channel  

Send us Fan MailIf you feel like you're doing a lot of marketing — but it's not turning into real clients — this episode is for you.Sylvia Garibaldi breaks down why marketing often feels inconsistent and what's actually missing when effort doesn't translate into results. She explains the three core areas every professional needs to focus on: visibility, relationships, and a clear conversion path.If you want a simpler, more effective way to turn your marketing into real opportunities and clients, this episode will show you where to focus.  A must-listen! What you'll learn:02:58 Three Marketing Priorities04:16 Visibility That Sticks06:20 Conversion Path Clarity11:00 Fix Your Positioning12:26 Consistency Builds Trust19:06 Serve First Steps20:52 Follow Up That Converts22:09 Make Expertise Visible23:18 30 Day Action PlanResources:Feeling stuck about how to grow your practice, book a free strategy call here.#114 Why Referrals Aren't Converting Like They Used To (And How To Fix It)#62 Attract Clients: The "Serve First" Secret#98 Your Next Client Is Already in Your Network (And How to Find Them in 10 Min a Day)#41 How To Ensure That Your Consultations Convert Into New ClientsRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast”  If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Sign up for our FREE Workshop on April 9th, 2026Want more insights like this?  Sign up for our newsletter.Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedinJoin our online communitySubscribe to my youtube channel  

Send a textMany professionals are noticing the same thing lately: they're still receiving referrals, but those referrals aren't converting into clients the way they used to.  Why is that?In this episode, Sylvia Garibaldi explains why that shift is happening and what it means for lawyers, mediators, and divorce professionals.Today, a referral is rarely the final step in a client's decision. Instead, it's the starting point. After receiving a recommendation, most people immediately begin researching online — visiting websites, reading reviews, checking LinkedIn profiles, and even asking AI tools questions before deciding who to hire.If you want your referrals to turn into clients consistently, understanding this shift is essential, and this episode will show you how to adapt.What you'll learn:01:47 Why Referrals Stall03:39 Referrals Still Matter05:16 The New Research Step08:11 Why They Don't Convert12:20 How To Boost Conversions14:23 Referral Partner KitResources:Feeling stuck about how to grow your practice, book a free strategy call here.#113 How Mediators Can Get Consistent Referrals from Lawyers#103 The Secret to Getting More Referrals Without Asking#99 LinkedIn for Lawyers & Mediators: Turning Followers into Referral PartnersRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send a textIf you're a mediator wondering why lawyers aren't consistently sending you referrals, this episode is for you.Sylvia Garibaldi breaks down the real reason referrals don't happen by accident — and what you need to build instead. It's not about meeting 50 lawyers at an event. It's about building a few meaningful, strategic relationships with attorneys who understand what you do and trust your work.In this episode, we break down how mediators can build strong relationships with lawyers so they become trusted referral partners. You'll learn simple, practical ways to clarify your services, build credibility, and stay top-of-mind with the professionals who can send cases your way.If you're ready to stop relying on luck and start building consistent mediation work through intentional relationships, this episode gives you a practical roadmap to get started!What you'll learn:01:36 Why Lawyer Referrals Matter06:01 Clarity And Credibility11:58 Build Referral Relationships12:46 Three Relationship Strategies17:21 Systems For Consistent Referrals21:28 Common Referral Questions25:47 Action PlanResources:Feeling stuck about how to grow your practice, book a free strategy call here.#88 5 Steps to Fast-Track Referral Partnerships#99 LinkedIn for Lawyers & Mediators: Turning Followers into Referral Partners#102 What Referral Partners Really Say Behind Closed DoorsRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

First responders face some of the highest rates of stress and burnout among public service professions. Yet, mental health providers often lack an understanding of their work.

Send a textIf you think social media success is measured by likes and views, this episode might change your perspective.In this episode, Sylvia Garibaldi sits down with family lawyer and divorce strategist Leanne Townsend to talk about what actually converts visibility into real business. With over 25 years of experience, Leanne shares how authenticity, consistency, and genuine engagement helped her build a respected personal brand,You'll hear why vanity metrics can be misleading, how meaningful relationships on social media lead to referrals and opportunities, and why choosing marketing activities you actually enjoy makes consistency much easier. Leanne also explains how podcasting, thought leadership, and professional credibility have helped grow her practice far beyond traditional networking.What you'll learn:07:49 Engagement Builds Trust11:52 What Converts Best13:07 Privacy and Professionalism17:40 Tracking Real Conversions21:17 Why Divorce Coaching28:14 Accreditation and Standards33:52 Final Marketing AdviceResources:Feeling stuck about how to grow your practice, book a free strategy call here.About Leanne Townsend:LinkedInhttps://www.linkedin.com/in/leannetownsendlife/Benmor Family Law Group:https://benmor.com/Divorce Coaches Association of Ontario:https://dcao.ca/Divorce Explained Podcast:https://podcasts.apple.com/ca/podcast/divorce-explained-with-steve-benmor-leanne-townsend/id1609510907Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send a textIf you keep saying you want better clients — but your practice keeps attracting the same ones — this episode is for you. Sylvia Garibaldi explains why attracting ideal clients isn't about more marketing, but about alignment. She breaks down how your messaging, systems, and referral network must work together to consistently draw in the right people. You'll hear why broad positioning weakens authority, why visibility alone won't fix misalignment, and how small strategic shifts can transform who feels naturally drawn to your practice.What you'll learn:01:21 Why You're Still Getting the Wrong Clients03:26 Marketing Amplifies Your Current Design (Not a Fix)06:50 Design for Ideal Clients: ICP vs Buyer Persona12:32 Do Your Systems Train the Right Clients?15:21 The Alignment Triangle: Messaging, Systems & Referrals21:17 What to Stop Doing to Level Up Clients25:58  Four Step Action Plan Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#95 What Thousands of Professionals Taught Me About Marketing That Works#99 LinkedIn for Lawyers & Mediators: Turning Followers into Referral Partners#107 Your Intake Calls Are Telling You Exactly What to Say in Your MarketingRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send a textIf you're trying to grow your practice but still marketing yourself as “I do everything,” this episode is for you.  Sylvia Garibaldi sits down with veteran family lawyer Steve Benmor to discuss how he successfully shifted his practice from litigation to mediation. You'll hear how niche positioning builds authority, why generalists often get overlooked, and how reputation, visibility, and specialization work together to drive referrals. Steve also shares how shifting from litigation to mediation reshaped not just his practice model—but his brand—and why becoming known for something specific is what ultimately gets you the call! He also discusses founding the Divorce Coaches Association of Ontario and how collaborating with divorce coaches strengthens outcomes for families — and referrals for professionals.What you'll learn:03:48 Steve's Journey from Litigation to Mediation07:42 The Adversarial vs. Mediation Model11:18 Marketing Mediation and Arbitration20:04 Building a Reputation and Expertise25:28 Identifying Your Ideal Client32:13 Referral Partnerships and Marketing Strategies37:47 The Role of Divorce Coaches40:39 Creating the Divorce Coaches Association of OntarioResources:Feeling stuck about how to grow your practice, book a free strategy call here.Learn more about Steve Benmor at Benmor Family Law Group:https://benmor.com/https://www.linkedin.com/in/benmorfamilylawgroup/Resources Library: https://benmor.com/our-library/ Learn more about Divorce Coaches of Ontario (DCAO):https://dcao.ca/Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textMost professionals already know that showing up matters.  The real question isn't whether marketing should be consistent — it's whether that kind of consistency is actually realistic inside a busy, demanding practice.  In this episode, Sylvia Garibaldi breaks down a more practical way to think about marketing — one that goes far beyond posting on social media and doesn't rely on constant effort, pressure, or reinvention. Instead of treating marketing as a collection of tasks, this conversation reframes it as a system — one designed to support visibility, relationships, and authority over time, even when client work takes priority.What you'll learn:01:33 The Importance of Consistency02:36 Redefining Consistency in Marketing03:48 Signals of Consistency07:19 Building a Steady Marketing Ecosystem07:57 System 1: Visibility10:27 System 2:  Relationship Building12:35 System 3:  Authority Reinforcement14:55 Practical Steps for Sustainable Marketing22:37 Action Plan for Consistent MarketingResources:Feeling stuck about how to grow your practice, book a free strategy call here.#75 The Secret to Keep Clients Coming#85 Turn One Webinar Into Clients#47 3 Common Mistakes Holding Back Your Practice's GrowthRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIf your social media gets likes but not consults, this episode is for you. Sylvia Garibaldi explains why influencer-style content often falls flat in high-stakes professional services—and what actually builds trust when people are deciding who to hire. You'll hear why prospective clients aren't looking to be entertained, but reassured, informed, and guided, and how authority-driven content quietly does the heavy lifting. This episode offers a clear, practical way to rethink your content so it supports real decisions, real referrals, and real growth.What you'll learn:01:29 Why Your Social Media Isn't Converting03:31 The Importance of Trust and Educational Content06:33 Why Influencer Content Falls Short10:09 Effective Authority Content Formats15:09 Practical Examples of Authority Content18:09 Educate, Solve, and Build TrustResources:Feeling stuck about how to grow your practice, book a free strategy call here.#80 Use AI to Create Smarter, Faster Content#97 It's Not the Algorithm — It's Your Message#63 Build Authority and Attract Clients with ConfidenceRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIf your consult calls often turn into long explanations, repeated reassurance, or the same “I need to think about it” conversations, this episode is for you. Sylvia Garibaldi breaks down why those moments aren't a sign that your prospects aren't ready—but a sign that your marketing hasn't done its job yet. You'll learn how to use what people actually say on intake calls to create clear, service-driven marketing that answers questions before they're asked. This episode offers a grounded, practical way to reduce pressure on your calls and shows how marketing can support your work instead of draining your energy.What you'll learn:01:34 Common Objections in Client Calls02:33 Transforming Objections into Marketing Data03:25 Creating Clarity Through Marketing03:58 Using Client Conversations for Content Creation08:02 Tracking Objections Without Extra Tools11:43 Turning Objections into Content20:41 The Power of Focused ContentResources:Feeling stuck about how to grow your practice, book a free strategy call here.#98 Your Next Client Is Already in Your Network (And How to Find Them in 10 Min a Day)#62 Attract Clients: The "Serve First" Secret#60 The 85% Rule: Why Most Clients Won't Call You FirstRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIf you are a lawyer, mediator, or divorce professional who keeps thinking, “I just want to be sure before I commit,” this episode is for you.  Sylvia Garibaldi talks about why waiting for certainty feels like the responsible choice—but often keeps your practice stuck in place. You'll hear how the same careful thinking that serves your clients so well can quietly get in the way of marketing, visibility, and growth. This episode offers a practical, grounded way to think about practice growth and explains why confidence and clarity usually come after you take action, not before.What you'll learn:01:31 The Hesitation Trap in Professional Growth02:21 The Myth of Certainty in Marketing03:56 Overcoming the Fear of Uncertainty04:29 The Role of Professional Training in Decision Making05:53 Taking Calculated Risks for Growth08:18 The Importance of Consistency and Feedback16:39 Practical Steps for Marketing DecisionsResources:Feeling stuck about how to grow your practice, book a free strategy call here.#95 What Thousands of Professionals Taught Me About Marketing That Works#10 The Secrets of High Achieving Professionals That Make A Difference#40 What Most People Aren't Telling You About Growing A PracticeRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIn this episode, Sylvia Garibaldi breaks down why marketing plans for law firms and mediation practices consistently fail by February, and more importantly, how to design a 2026 marketing plan that actually survives real-world conditions—busy calendars, emotional client work, court deadlines, and unpredictable weeks. This is not an episode about doing more marketing. It is about understanding why good plans collapse under pressure, and how to build a simple, realistic marketing structure that continues working when things get busy.  If you are a lawyer, mediator, or divorce professional who wants consistent inquiries, referrals, and visibility—without chasing every new tactic—this episode is for you!What you'll learn:01:43 Reflecting on Last Year's Success02:43 Why Marketing Plans Fail by February04:37 Emotional Overrides and Marketing Collapse08:13 Outcome vs. Behavior-Based Plans12:08 The Pitfalls of Doing Too Much15:42 Designing Resilient Marketing Plans19:35 Marketing as a Non-Optional Activity23:48 Building a Sustainable Marketing Plan for 2026Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#104 How Law & Mediation Practices Can Get More Clients in 2026Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textMost professionals have no idea where their clients actually come from—and it's costing them visibility, referrals, and revenue. In episode 104 of the Serve First, Sell Later Marketing Podcast, Sylvia Garibaldi walks you through a simple, no-shame year-end debrief that reveals the real sources of your 2025 clients. You'll learn how to identify what worked, what didn't, and how to build a focused 2026 client growth plan for your law firm, mediation or divorce practice.In this episode, you'll learn: 01:38 The Importance of a Year-End Debrief03:07 Identifying Your True Client Sources06:34 Analyzing Patterns and Behaviors11:28 Releasing Ineffective Strategies14:56 Creating Your 2026 Growth Action PlanResources:Feeling stuck about how to grow your practice, book a free strategy call here.#88 5 Steps to Fast-Track Referral Partnerships#98 Your Next Client Is Already in Your Network (And How to Find Them in 10 Min a Day)#21 Visibility Matters: Strategies to Stand OutRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

We dive into what separates great customer service from terrible experiences using Steve's recent dealership visits as an example. On this episode we discuss how behavioral styles impact sales performance, why most customer service failures are actually leadership problems, and the critical difference between selling to someone versus letting them buy from you. We explore how sales managers can better support different personality types on their teams and why rigid scripts often create more problems than they solve. If you've ever wondered why your sales team isn't converting or why customers walk away frustrated, this conversation will give you the answers you need.Highlights:Understanding behavioral styles in sales roles and why putting the wrong personality type under pressure with rigid processes sets everyone up for failure.The sales manager mirror test because when your team isn't performing, look at how you're leading them before blaming the individual.Serving versus selling and why giving value through meaningful connections beats aggressive sales tactics every time.When scripts work and when they don't, plus how to balance process with empathy in customer facing roles.Why letting people buy from you creates better relationships and more sustainable business than always be closing ever will.Subscribe to Blue Collar BS for more honest conversations about leadership, sales, and what actually works in business. Share this episode with a manager or business owner who's struggling with team performance.Get in touch with us:Check out the Blue Collar BS website.Steve Doyle:WebsiteLinkedInEmailBrad Herda:WebsiteLinkedInEmailThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrpOP3 - https://op3.dev/privacy

On today's Daily Influence, Gregg-Brooke Koleno sits down with super-connector and servant leader Steve Ramona host of Doing Business with a Servant's Heart (800+ episodes, 50K listeners per show) and creator of Together We Serve on E360 TV (1.6M+ monthly viewers). With more than $1B in project impact and $125M in partner deals sparked through simple, intentional introductions, Steve breaks down why service before selling is the most reliable growth strategy in business and life. Steve shares: • The gym front-desk lesson that launched a lifetime of relationship capital • A referral story that changed a special-needs family's trajectory—and his own • How “ASLA” (Ask, Shut up, Listen, Ask) makes you transformational, not transactional • Using AI as a time-return tool without losing the human touch • Reversing a 2025 diabetes diagnosis through learning, fasting, and community support • Everyday practices to lead with curiosity, call people by name, and create positive ripples Bonus for listeners: The first three people who message Gregg about this episode will receive the book that Steve credits with a million-dollar mindset shift: The Missing Secret of Think and Grow Rich by John Mitchell.  “Your network is your net worth—but it's how you serve within that network that defines your impact.” Connect with Steve: https://www.linkedin.com/in/steveramona/ stever1961@gmail.com.

Send us a textIn this episode of Serve First, Sell Later Marketing, host Sylvia Garibaldi reveals the real engine behind steady, high-quality referrals: silent advocacy. These are the clients who talk about you in private conversations you'll never see—because their experience with you was unforgettable. Sylvia outlines five key referral triggers and provides practical steps to integrate these into your practice, ensuring that your clients become your greatest advocates.  A must-listen!In this episode, you'll learn: 01:38 Understanding Referrals and Advocacy02:16 Creating Client Experiences03:00 The Discomfort of Asking for Referrals06:08 Five Natural Referral Triggers18:01 The Silent Advocate Effect22:51 Practical Steps to ImplementResources:Join us for our LAST webinar of the year here.Feeling stuck about how to grow your practice, book a free strategy call here.#64 From Referral Plateau to Referral Powerhouse#88 5 Steps to Fast-Track Referral Partnerships#99 LinkedIn for Lawyers & Mediators: Turning Followers into Referral PartnersRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

"At the core - every interaction, every connection that we make, we try not to ever look at an order as just another dollar. It's an interaction with someone." In this episode, Tim is joined by Gary Yoder, President of Sales and CMO at Stoll Industries, to discuss generosity and their notoriously positive approach to business. In the heart of the season, they talk about the purpose of business and stewardship of our resources, in order to be generous to the people around us. Tim and Gary cover: Relationships being at the core of what you do and having your impression and impact be more than just dollars and cents. Making wise and sustainable decisions in how and what you give back to the community. How an approach of generosity inspires people, builds momentum, and fuels team member engagement. Challenges that come with having an approach of service and generosity. Check out Stoll at https://www.stollindustries.com and don't miss this episode to hear how harnessing generosity as a superpower supports your team, grows deep customer loyalty, and can be a force for good. ------ Become a supporter of The Fire Time Network and get access to awesome rewards: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://itsfiretime.com/join⁠⁠⁠⁠⁠⁠⁠⁠⁠ To hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.itsfiretime.com/magazine⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read The Fire Time Magazine Reader Edition online: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://magazine.itsfiretime.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ Download The Fire Time Magazine app to get full access to the magazine (for free): ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.itsfiretime.com/app⁠⁠

Send us a textEver wondered why your referrals aren't pouring in despite your expertise? In this episode of the Serve First, Sell Later Marketing podcast, Sylvia Garibaldi, founder and CEO of SG and Associates, uncovers the surprising truth: it's all about trust, not skill. Learn why referrals hinge on making partners feel safe, discover the tiny signals that build or break trust, and get practical steps to skyrocket your referral network. Dive in to change your approach and consistently attract referrals with confidence!In this episode, you'll learn:  01:29 The Truth About Referrals02:54 Building Trust with Referral Partners06:05 Signals Referral Partners Notice09:36 Addressing Referral Partners' Fears13:31 Becoming the Go-To Professional18:02 Practical Steps to Increase Referrals Resources:Join us for the next webinar here.Feeling stuck about how to grow your practice, book a free strategy call here.#64 From Referral Plateau to Referral Powerhouse#77 Don't Sell Services. Sell the Feeling After.#88 5 Steps to Fast-Track Referral PartnershipsRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIn Episode 101 of the Serve First, Sell Later Marketing podcast, Sylvia Garibaldi breaks down why your name — not your firm's — is your most valuable asset.  Sylvia makes a compelling case for why personal branding is more important than ever, discussing why clients hire individuals rather than firms and how a strong personal brand can provide career insurance in an ever-changing industry. She breaks down the steps to building your personal brand intentionally, offering practical tips and actionable strategies that can be implemented immediately. Tune in to learn why personal branding is career insurance, how it supports your firm instead of competing with it, and the simple steps to build a reputation that travels with you — whether you're staying in law, moving into alternative dispute resolution, or building your own practice. In this episode, you'll learn: 01:34 The Importance of Personal Branding03:10 Building Your Personal Brand03:30 Common Misconceptions About Personal Branding05:59 The Power of Online Visibility09:04 Personal Branding as Career Insurance15:00 Practical Steps to Build Your Personal Brand Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#86 Rebranding from Litigation to Out-of-Court—What Actually Works#95 What Thousands of Professionals Taught Me About Marketing That Works#57 Rebranding Made Simple Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIf you've ever shown up for your business — posting, recording, networking, nurturing relationships — and wondered if it's making a difference… this episode is for you. In this special 100th episode, Sylvia Garibaldi, founder and CEO of SG and Associates, takes you behind the mic to share what these 100 episodes have taught her about consistency, visibility, and the quiet, often unseen work that builds momentum over time. Tune in for key takeaways on how clarity, focus, and authenticity can transform your practice and grow your network!  Don't miss this one!In this episode, you'll learn:01:17 Celebrating Episode 10004:29 The Power of Consistency06:38 Client Success Stories11:11 Key Lessons from 100 Episodes15:48 Surprising Connections and Feedback21:37 Top 10 Lessons Learned26:40 Future PlansResources:Feeling stuck about how to grow your practice, book a free strategy call here.#72 How to Stand Out in a Crowded Legal or Mediation Market#95 What Thousands of Professionals Taught Me About Marketing That Works#14 Be Seen. Be Heard. Be Noticed: The Power of Personal BrandingRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIf you're a lawyer, mediator or divorce professional posting on social media but still wondering why the leads or referrals aren't showing up, this episode is your game-changer. In this episode, Sylvia Garibaldi, founder and CEO of SG and Associates, dives into how your LinkedIn company page followers are more than an audience — they can become strategic referral partners. You'll discover how to identify those followers, reach out using smart DMs, create content that appeals to them, and turn social activity into a referral-partner engine. Let's stop posting and hoping — and start building referral relationships that deliver.In this episode, you'll learn: 03:23 The Importance of Referral Partnerships06:27 Leveraging LinkedIn for Referral Partners09:08 Engaging and Growing Your Follower Base11:06 Outreach and Engagement Strategies19:32 Content and Collaboration Tactics24:04 Action Steps  Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#64 From Referral Plateau to Referral Powerhouse#87 How to Win Clients From Other People's Audiences#88 5 Steps to Fast-Track Referral Partnerships#31 How To Turn Your LinkedIn Company Page Into A Client Magnet Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIn episode 98 of the Serve First, Sell Later Marketing Podcast, Sylvia Garibaldi emphasizes the importance of reconnecting with your existing network to grow your practice. She introduces a simple five-step reconnection process designed to maintain meaningful connections and create new opportunities organically. By leveraging existing relationships—your lowest hanging fruit—Sylvia demonstrates how professionals can see significant results without relying on new marketing strategies. The episode also covers common mistakes to avoid and presents a daily 10-minute reconnection practice for consistent marketing momentum.In this episode, you'll learn:03:01 Understanding Professional Search Trends06:14 The Five-Step Reconnection Process13:46 Avoiding Common Mistakes in Reconnecting18:11 The 10-Minute Daily Reconnection Practice Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#95 What Thousands of Professionals Taught Me About Marketing That Works#82 The New Networking (Without the Ick) That Actually Grows Your Practice#62 Attract Clients: The "Serve First" Secret#75 The Secret to Keep Clients ComingRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIf your marketing feels hit or miss — you're posting, showing up, maybe even running webinars — but the results aren't there… It's not the algorithm. It's the message.In Episode 97, Sylvia Garibaldi breaks down why no marketing channel works without content and how your message is the real force behind every result you see. If you've ever said, “Social media doesn't bring me business,”  this episode will change how you see content — not as extra work, but as the foundation that makes every other marketing effort work!In this episode, you'll learn:03:23 The Truth About Clear Messaging07:33 The Hidden Power of Content09:15  Visibility Meets Credibility12:01 The Compounding Effect of Consistency14:47 The Foundation Every Strategy Depends On16:44 Content In Motion20:02 Creating Effective ContentResources:Feeling stuck about how to grow your practice, book a free strategy call here.#14 Be Seen. Be Heard. Be Noticed: The Power of Personal Branding#21 Visibility Matters: Strategies to Stand Out#39 Smart Strategies to Repurpose Content and Boost Visibility#62 Attract Clients: The "Serve First" SecretRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textJoin Sylvia Garibaldi and guest Vance Morris in episode 96 of the Serve First,  Sell Later Marketing Podcast as they dive into Disney-inspired strategies to wow your clients and set your professional practice apart from competitors. Learn how to create unforgettable client experiences, leverage the power of emotional connections, and take actionable steps to enhance your marketing and branding from the expert who spent a decade at Disney. Listen in for invaluable insights, real-life examples, and practical advice to transform your practice into a memorable, tellable brand.In this episode, you'll learn:06:20 Disnifying Your Practice09:17 Creating Unique Client Experiences13:11 Enhancing Online Presence17:25 The Power of Authorship 21:55 Creating Tellable Moments23:23 Online Strategies for  Professionals25:07 Creating a Mini-Me Experience25:43 Enhancing Virtual Meetings with Personal Touches29:59 Maintaining Emotional Connections35:33 Mapping the Client Journey Resources:Feeling stuck about how to grow your practice, book a free strategy call here.Learn more about Vance Morris:https://wow52ways.comhttps://www.vancemorris.comhttps://www.linkedin.com/in/vancemorris/https://www.youtube.com/@Deliverservicenowhttps://www.facebook.com/vance.morris.9/Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIn episode 95 of the Serve First, Sell Later Marketing Podcast, Sylvia Garibaldi shares The Momentum Marketing Framework™, a proven 4-stage system she developed after coaching and training thousands of professionals. Discover how this process takes the guesswork out of growth and how to move from stop-and-start marketing to predictable growth by focusing on visibility, acceleration, authority assets, and consistency. You'll walk away with clarity on where you are now, what's holding you back, and the exact steps to take to move forward.  Don't miss this one!In this episode, you'll learn:01:34 Identifying Marketing Challenges02:19 The Momentum Marketing Framework05:15 Visibility11:44 Acceleration15:58 Authority Assets21:43 Consistency25:33 Bringing It All TogetherResources:Feeling stuck about how to grow your practice, book a free strategy call here.#87 How to Win Clients From Other People's Audiences#63 Build Authority and Attract Clients with Confidence#8 How to Use Virtual Stages To Bring In New Clients#42 3 Key Ways to Position Yourself as a Power PlayerRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIf you've ever wondered how to actually move from thinking about business development to doing it consistently without it feeling forced or salesy, this episode is your activator coaching session. Sylvia walks you through the habits of modern rainmakers—commit, connect, and create—and then shows you how to turn those into simple, repeatable actions that fit your rhythm, whether you're a solo professional or leading a team. You'll learn how to set goals you can stick to, build momentum with tiny wins, and harness accountability to keep going even when motivation dips. If you want a practice that grows with consistency and confidence, this is the episode that will get you moving!In this episode, you'll learn:01:12 Recap of Episode 93: The Activator Mindset05:08 The GROW Coaching Method09:09 Practical Steps for Solopreneurs and Firm Leaders14:43 The Power of Accountability17:46 Reflecting on Progress and Next Steps Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#93 Beyond Billable Hours: The Non-Obvious Habits of Top-Earners (Part 1)#24 What Most Professionals Know But Don't Want To Hear #53 Transforming Law Firms Inside Out with Molly McGrath#82 The New Networking (Without the Ick) That Actually Grows Your Practice#76 The 80-20 Marketing Hack Your Competitors Wish You Didn't Know#56 Marketing ResoRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Back by popular demand -- Workshop: Clients on Repeat is happening Oct 1st 2025. Sign up here! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textWhat if bringing in new clients wasn't about being born a “rainmaker” but about building simple, repeatable habits? In this episode, we unpack groundbreaking research on the five business development personas and reveal why the activator consistently outperforms the rest. You'll learn why activators thrive even in uncertain markets, how their habits boost revenue by up to 32%, and the three core practices that anyone can start applying right now. Whether you're a solo professional or part of a firm, this conversation will show you how small, consistent actions can fuel big growth. If you've ever wondered how to stop waiting for opportunities and start creating them, this episode is for you!In this episode, you'll learn:01:31 Understanding Rainmakers02:12 The Five Business Development Personas03:21 The Power of Activator Behaviors06:49 Diving into the Activator Playbook07:06 The Bedrock of the Activator Mindset08:51  Smart Networking10:06  Leading with Value11:14 Summarizing the Activator Model15:14 Activator Launchpad: A Simple PlanResources:Feeling stuck about how to grow your practice, book a free strategy call here.#53 Transforming Law Firms Inside Out with Molly McGrath#62 Attract Clients: The "Serve First" Secret #73 What Rainmakers Know: The Relationship Rules No One Teaches Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Back by popular demand -- Workshop: Clients on Repeat is happening Oct 1st 2025. Sign up here! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textIn Episode 92 of the Serve First, Sell Later Marketing podcast, host Sylvia Garibaldi discusses the diminishing power of referrals in the legal and mediation fields. She dives into how an impressive online presence is now crucial to converting referrals into actual clients. Learn actionable strategies on refining your digital footprint, including optimizing your website, generating compelling reviews, and using video and social media effectively. Don't miss this roadmap to make your referrals count and grow your practice! In this episode, you'll learn: 01:33 The Decline of Traditional Referrals02:39 The Importance of Online Presence04:13 Data-Driven Insights on Referrals and Online Behavior07:12 Building a Strong Online Presence10:33 Creating Effective Online Reviews and Reputation13:18 Leveraging Video Content and Social Media14:30 Email Marketing and Final ThoughtsResources:Feeling stuck about how to grow your practice, book a free strategy call here. #71 What's the Real Currency of Marketing for Professionals? (It's Not Clicks)#73 What Rainmakers Know: The Relationship Rules No One Teaches#63 Build Authority and Attract Clients with Confidence#36 How To Turn Leads Into Loyal Clients   Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Back by popular demand -- Workshop: Clients on Repeat is happening Oct 1st 2025. Sign up here! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textSeptember isn't just back-to-school season—it's the perfect fresh start for your practice. In this episode, you'll learn how to reconnect with your happiest clients in a way that feels authentic, thoughtfully reignite quiet contacts, and carve out a simple weekly “connection hour” that keeps your relationships strong all year long. If you've been waiting for the right time to follow up, build trust, and deepen connections, this is it. Tune in and make September your powerful reset!In this episode, you'll learn: 03:09 How to use September as your business reset04:16 Reconnect with your happiest clients09:37 Reactivate quiet contacts and stalled opportunities15:30 Create your weekly connection hour20:35 Why this works and how to sustain the habit Resources: Feeling stuck about how to grow your practice, book a free strategy call here.#82 The New Networking (Without the Ick) That Actually Grows Your Practice#62 Attract Clients: The "Serve First" Secret#50 Empathy's Role in Marketing From Client Care to Brand Building#36 How To Turn Leads Into Loyal Clients   Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Back by popular demand -- Workshop: Clients on Repeat is happening Oct 1st 2025. Sign up here! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textBehind every polished courtroom scene or calm mediation table lies a reality few talk about—the messy, unglamorous truths of running your own practice. In this episode, Sylvia Garibaldi reveals four hard-hitting lessons every lawyer, mediator, and divorce professional needs to hear. If you've ever felt the weight of wearing every hat in your practice, this conversation will leave you with clarity, relief, and practical ways to reclaim your time, sanity, and growth.In this episode, you'll learn:01:26 The Hidden Truths of Running a Practice02:29 You Are a Business Owner07:09  The Reality of Solo Practice12:08 Embrace Your Role as a Salesperson17:11 The Power of Strategic Outsourcing19:47 Conclusion and Next StepsResources: Feeling stuck about how to grow your practice, book a free strategy call here.#24 What Most Professionals Know But Don't Want To Hear #53 Transforming Law Firms Inside Out with Molly McGrathRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Back by popular demand -- Workshop: Clients on Repeat is happening Oct 1st 2025. Sign up here! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

What if your clients became raving fans for life and your real estate business paid you before you even closed a deal. In this episode I sit down (again) with Amy Stockberger whose team ranks #33 in the U.S. for units sold , not in L.A., not in Miami, but in tiny Sioux Falls, South Dakota.We unpack the exact strategy behind her Serve First, Scale Forever model, the same framework that helped her dominate a 10% market share, build a 90% referral-based business, and launch multiple scalable revenue streams that agents everywhere can plug into.Inside this episode:How Amy turned party supplies and power tools into a repeat/referral machineThe VIP Club that keeps clients coming back for lifeHer step-by-step method to monetize your vendor networkWhy most real estate businesses can't be sold — and how Amy built one that couldHow to become a “Servipreneur” in an AI-driven, tech-threatened marketWant the resources Amy mentioned?Follow Amy on Instagram: @amystockbergerGet the Lifetime Home Support Roadmap: DM “Vendor” on InstagramGet Access to Amy's Vendor Program Playbook:https://lifetimehomesupport.com/Whether you're an agent, team leader, or entrepreneur looking to future-proof your business, this episode will flip the way you think about service, scale, and selling. Subscribe, share, and follow for more interviews like this.The Neighborhood Realtor is proudly sponsored by Treadstone Funding and Neighborhood Loans. For more tangible tips in real estate marketing, check out Matt's book, The Tangible Action Guide for Real Estate Marketing available on Amazon.

Send us a textIf you've ever felt like social media is just shouting into the void, this episode is going to change the way you think about staying connected with clients and colleagues. In Episode 89 of the Serve First, Sell Later Marketing Podcast, Sylvia Garibaldi breaks down why newsletters are the most underrated marketing tool for lawyers, mediators, and divorce professionals. You'll hear how a simple, well-crafted email newsletter can keep you top of mind with past clients, nurture referral partners, and spark conversations that lead to real opportunities. From what to write, how often to send, and how to balance value with promotion, Sylvia gives you the roadmap for turning your newsletter into a referral-building engine. If you've been putting off starting a newsletter—or wondering how to make yours actually work—this is the episode you don't want to miss!Inside this episode, you'll learn:01:30 The Power of Newsletters03:23 Crafting Effective Newsletters for Past Clients07:38 Engaging Referral Partners with Newsletters12:52 Building and Personalizing Your Newsletter20:27 Special Considerations for Sensitive Topics26:55 Turning Newsletters into Referrals Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#80 Use AI to Create Smarter, Faster Content#62 Attract Clients: The "Serve First" Secret#50 Empathy's Role in Marketing From Client Care to Brand Building#17 How Successful Professionals Build A Loyal Community#12 How To Create Your Messaging That GetRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Back by popular demand -- Workshop: Clients on Repeat is happening Oct 1st 2025. Sign up here! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textMost professionals think building trust with referral partners takes years. It doesn't. It takes a few intentional actions — done in the right order — in the first 10 days. In this episode of the Serve First, Sell Later Marketing Podcast, I share my 5-step fast-track for turning “nice to meet you” into “I'd send you my best client” without pushing, pitching, or waiting months for something to happen. You'll learn how to give a quick-win resource that makes a referral partner look good instantly, the one question that opens the door to deeper partnerships, and my 3-Touch Rule for staying top-of-mind without chasing. People don't refer to the best person on paper — they refer to the person they trust the most. This framework will help you earn that trust quickly, so you can start building stronger, more profitable referral relationships right now.Inside this episode, you'll learn:03:16 Prove Your Worth with Quick Wins07:00 Building Reciprocity by Promoting Others10:35 Creating Micro Moments for Connection14:26 Flipping the Networking Script18:23 Maintaining Momentum with the Three Touch Rule24:49 Turning Potential into Partnerships Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#3 Unleashing the Giant: The Untapped Power of Referral Partnerships#20 What Not To Do When Building Referral Partnerships#27 Why Referrals Don't Easily Convert Anymore (And What To Do About It)#64 From Referral Plateau to Referral PowerhouseRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textYou've probably heard that the only way to grow your practice is to start building your own audience from scratch—great news: that's not your only path. In this episode of the Serve First, Sell Later Marketing Podcast, we explore smarter, more efficient ways to stretch your reach without starting at zero.  You'll learn how to step onto existing stages where your ideal clients are already paying attention, approach hosts with pitches that feel helpful—not salesy—and turn that single appearance into weeks of content, inspiration, and new connections working behind the scenes. By the end, you'll see how one authentic moment of service can open doors, expand your credibility, and create marketing momentum that lasts long after the mic goes silent!Inside this episode, you'll learn:01:24 The Audience-Building Challenge01:42 Why Leveraging Other People's Platforms Works03:34 How to Find the Right Shows07:42 Crafting a Pitch That Gets a Yes11:26 Making Your Guest Spot Memorable15:12 Repurposing for Maximum Impact19:32 Final Takeaways Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#85 Turn One Webinar Into Clients#70 How To Use LinkedIn To Get Booked As A Speaker#8 How to Use Virtual Stages To Bring In New Clients#7 Beyond Webinars: Secrets To Take Your Online Events from Ordinary to ExtraordinaryRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

Send us a textThinking about leaving litigation behind and stepping into mediation, arbitration, or collaborative law? In this episode, Sylvia Garibaldi shares exactly how to make that shift with clarity and confidence. You'll hear how to reframe your identity, communicate your new direction, and build a brand that resonates. From social media strategies to referral relationship tips, this episode is packed with practical advice to help legal professionals grow a values-aligned, visible, and thriving practice!Inside this episode, you'll learn:01:31 Shifting from Litigation to Alternative Dispute Resolution03:06 Reinventing Your Brand06:17 Defining Your Niche09:56 Announcing Your Transition14:04 Updating Your Online Presence20:14 Building Referral Networks24:43 Consistency and MetricsResources:Feeling stuck about how to grow your practice, book a free strategy call here.#6 Pivoting with Purpose: Your Toolkit for Successfully Transitioning Your Practice#3 Unleashing the Giant: The Untapped Power of Referral Partnerships  #1 Online Visibility Made Easy #70 How To Use LinkedIn To Get Booked As A Speaker #57 Rebranding Made SimpleRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! I invite you to join my free workshop: Visibility Blueprint: Proven Strategies to Attract Better Clients. Happening on August 6th 11:00 am EST. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

In this captivating episode of On the Brink with Andi Simon, I welcomes an unstoppable force in the world of finance, Victoria Woods—entrepreneur, wealth advisor, speaker, author, and the renowned Financial Diva. What makes Victoria's story so compelling isn't just her success in managing money for millionaires and billionaires—it's how she got there, and what she's teaching women everywhere about stepping into financial power. Victoria's journey began in humble, even challenging circumstances. Growing up poor, abandoned by her father at 11, she learned early how to hustle, survive, and eventually thrive. From organizing games for neighborhood kids to modeling for Montgomery Ward in exchange for school clothes, she was a born entrepreneur. But it was her uncanny ability to see opportunity where others saw limits that ultimately launched her into success. Women, It is Time To Master Your Money Her first “real” pivot came while working in retail. Rather than taking a promotion, she pitched a new concierge buying service to her boss—a bold move that soon had executives handing her their credit cards and letting her shop for their wardrobes. That fearless innovation caught the attention of a financial executive who saw something unique in Victoria: resilience, determination, and an uncanny knack for follow-through. He recruited her into the world of financial advising. Seven months later, Victoria took the leap—and never looked back. Now the founder and CEO of ChappelWood Financial Services in Edmond, Oklahoma, Victoria advises high-net-worth individuals, particularly women who are often underserved or underrepresented in wealth management. But her mission is broader: to educate and empower women about their finances, especially business owners who need to understand, not fear, their numbers. Watch our podcast video on YouTube here: Key Lessons from Victoria Woods on Women, Money and Mastering Your Future 1. Your Gut Is Your Superpower—But So Are Your Numbers. Victoria reminds listeners that while your instincts matter, success demands fluency in your financials. “If you're not comfortable with the numbers, you've got to get comfortable,” she says. “You should be able to read your profit and loss statements, understand your balance sheet, and question your accountant.” Her practical advice: take an accounting class—even if you're already running a company. Know your numbers or risk being run by them. 2. Don't Outsource What You Don't Understand. Too many women assume someone else—often a spouse—will handle their finances. Victoria pushes back. “90% of women will manage their own money at some point in their life,” she says. “You must know what you own, owe, spend, and invest.” Whether you're growing a business, selling one, or inheriting one, financial literacy is not optional. 3. Exit on Your Own Terms. One of Victoria's most powerful messages is about preparing for what's next. Succession planning, business exits, and legacy planning all require strategic thought before there's a crisis. “Don't plan in the middle of a tornado,” she says. “Start when the sun is shining.” She shares how she's guided women through inheriting family businesses, navigating complex buyouts, and staying strong in boardrooms full of skeptics. 4. Build Your Team with Intention. When hiring financial advisors, accountants, or legal professionals, Victoria encourages women to trust both their head and their heart. “Would you want to have dinner with this person every month?” she asks. Chemistry and clarity matter. Her book, It's All About the Money, Honey!, includes practical questions women should ask potential advisors—plus the answers they should expect to hear. 5. Serve First, Sell Second. At the heart of her success is a simple philosophy: be the easy button. Whether solving a client's complex tax issue or finding an international attorney for a property dispute, her focus is always service. That's how she built a practice with 100% retention and a global clientele. “Clients don't want more work,” she says. “They want someone who makes their lives easier.” You can read more in her book, "It's All About the Money, Honey," on Amazon. Why This Conversation about Money and Women Matters Now Women control more wealth today than at any time in history, and the number of women-owned businesses is soaring. Yet many still feel unprepared to manage that wealth with confidence. This episode is a powerful reminder that financial empowerment is about knowledge, confidence, and the courage to ask questions. As Victoria says, “Don't take advice from broke people—physically, financially, or spiritually.” Whether you're launching a startup, scaling a company, or planning a graceful exit, take time to get financially fluent. The future is female—and she should be well-funded. Learn More To learn more about Victoria Woods, visit ChappelWood.com or search for The Financial Diva online. You can also find her book It's All About the Money on Amazon and listen to selected chapters she's recorded to hear her passion and humor come alive. Ready to get off the brink? Follow the podcast for more stories of women transforming business and life—with purpose, power, and yes, profit.  Listen to these other podcasts or read the blogs about them: 438: How Nicole Loftus Is Disrupting Venture Capital 437: Erika Baez Grimes: Purpose-Driven Business Transitions 436: Women, #WorkSchoolHours Can Transform Your Life Connect with me: Website: www.simonassociates.net Email: info@simonassociates.net Books:  Learn more about our books here: Rethink: Smashing the Myths of Women in Business Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success On the Brink: A Fresh Lens to Take Your Business to New Heights Listen + Subscribe: Available wherever you get your podcasts—Apple, Spotify, Stitcher, YouTube, and more. If you enjoyed this episode, leave a review and share with someone navigating their own leadership journey. Reach out and contact us if you want to see how a little anthropology can help your business grow.  Let's Talk! From Observation to Innovation, CEO | Corporate Anthropologist | Author Simonassociates.net Info@simonassociates.net @simonandi LinkedIn