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3 episodes with tessa west
2 episodes with tessa west
2 episodes with tessa west
2 episodes with tessa west
2 episodes with tessa west
2 episodes with tessa west
2 episodes with tessa west
2 episodes with tessa west
2 episodes with tessa west
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
They smile, they compliment, they even laugh at your jokes—but something always feels off. In this episode, Kwame Christian sits down with NYU psychology professor and best-selling author Tessa West to uncover the real danger of workplace frenemies. From subtle mixed signals to the science of stress, you'll learn how these ambiguous relationships drain your confidence, distort your judgment, and quietly sabotage your career. You'll also discover: – Why consistency matters more than kindness – The behavioral cues that reveal discomfort and distrust – How to collect real data on your workplace relationships – What to do when a "nice" colleague is actually your biggest obstacle If you've ever walked away from a conversation feeling confused, second-guessed your instincts, or felt tension with someone who's "never done anything wrong"—this episode is for you. Connect with Tessa Buy now the book: JOB THERAPY FINDING WORK THAT WORKS FOR YOU Follow Tessa on LinkedIn https://www.tessawestauthor.com/ Buy Now the book: JERKS AT WORK Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
That Difficult Coworker is Just a Character in Your Success Story with Tessa WestIn this episode of The WorkWell Podcast™, Jen Fisher speaks with Dr. Tessa West, Professor of Psychology at New York University and author of "Jerks at Work: Toxic Coworkers and What to Do About Them" and "Job Therapy: A Psychologist's Guide to Finding Your Most Fulfilling Job Yet." Her research reveals surprising patterns about difficult workplace relationships and career satisfaction.Episode Highlights:The five types of workplace jerks: Kiss Up/Kick Downers, Credit Stealers, Free Riders, Bulldozers, and GaslightersWhy gaslighters are the most psychologically damaging but also the rarest type of workplace jerkHow to strategically document and address problematic workplace behavior without making it personalWhy confronting office jerks alone is often the biggest mistake people makeThe surprising truth about "toxic rockstars" and whether you really have to put up with themThe five sources of career frustration: identity crisis, drifted apart, stretched too thin, runner-up, and underappreciated starWhy "follow your passion" is terrible career advice and what to focus on insteadHow to use the Working Week Audit to identify your true workplace stressorsA fresh perspective on work-life balance as psychological integration rather than time managementQuotable Moment:"We all are jerks. When we're tired, when we're stressed, when we're overwhelmed, we probably all got to know this person pretty well during the pandemic. Learn to identify what your inner jerk is and start looking for those red flags, and you'll be a better person for it." - Tessa WestLyra Lens:In this edition, Keren Wasserman, Senior Manager of Organizational Development at Lyra Health, explores how workplace jerks thrive by manipulating systems - and how understanding those systems is key to overcoming them. She highlights that when we take back our power through actions like building connections and amplifying other voices, "we not only shift the power dynamics, but also improve the quality of the work itself." Keren also connects Tessa's job-person fit framework with burnout research, offering a workplace version of the Serenity Prayer to help us recognize "our needs and what we can change about our environment.Resources:This episode of The WorkWell Podcast™ is made possible by Lyra Health, a premier global workforce mental health solution. Learn more at Lyrahealth.com/workwell.
In today's episode, we are bringing you a compilation of moments from the best interviews of 2024, covering everything from emotional mastery to productivity, building relationships, leadership, overcoming challenges, and living with purpose. Join us for a dynamic journey through some of the most impactful conversations from the past year, featuring insights from world-class experts across business, psychology, and personal development. How can understanding emotions transform your relationships? Why is slow productivity the key to long-term success? What role does empathy play in navigating workplace dynamics? In this special episode, we unpack these themes and more, and our hosts, Johnny Dzubak and AJ Harbinger, tie it all together with actionable takeaways to inspire, motivate, and transform your life. Don't miss this opportunity to reflect on the hidden forces shaping your behavior and uncover strategies to elevate your relationships, career, and purpose. What to Listen For Introduction – 00:00:00 Why is this episode a must-listen for those seeking personal and professional growth? Emotional Mastery and Relationships – 00:02:16 Why is emotional vocabulary essential for self-awareness and deeper connections, according to Karla McLaren? How does labeling emotions help regulate them and improve relationships? What role does jealousy play as a “relational radar,” and how can it guide your behavior? Workplace Dynamics and Empathy – 00:14:26 How does empathy shape team dynamics, as explained by Dr. Tessa West? Why are networking and understanding workplace hierarchies critical for career success? What common missteps do professionals make when navigating workplace relationships? Redefining Productivity – 00:16:18 What is Cal Newport's concept of slow productivity, and how does it challenge traditional workplace norms? How can focusing on quality over activity help you avoid burnout and achieve more meaningful results? Why does pseudo-productivity dominate knowledge work, and how can you break free? Habits and Communication – 00:24:41 How can small preparatory actions, like setting intentions, drastically reduce workplace conflict? Why is self-awareness essential for creating effective communication habits? Winning the Work vs. Doing the Work – 00:28:27 What's the difference between delivering work and developing business relationships, according to Mo Bunnell? Why do skills that make you an expert often conflict with those needed to grow professionally? How can you master the shift to winning work while maintaining your technical expertise? High Performance and Resilience – 00:30:22 What are the key principles of performance psychology shared by Eric Potterat, inspired by Navy SEALs? Why is adaptability just as important as grit, according to Ross White? How can psychological flexibility help you navigate life's challenges and enhance performance? Overcoming Inner Challenges – 00:38:59 How does understanding personal baggage influence relationships and decision-making? Why is self-awareness crucial for achieving personal growth and happiness? Living with Purpose – 00:41:57 How does Jodi Wellman encourage us to confront mortality as a motivator for living fully? How can reflecting on your limited time inspire you to take action today? Unlocking the Unsaid – 00:45:54 Why do people often withhold valuable insights in relationships, according to Jeff Witzler? How can asking better questions deepen your connections and uncover hidden truths? What are the fears and barriers that prevent open communication, and how can you overcome them? Learn more about your ad choices. Visit megaphone.fm/adchoices
Join Tessa West as she unpacks the complex relationship between personal identity and professional life in this enlightening episode. Tessa discusses how deeply intertwined our careers are with our self-perception and the psychological impacts of staying in a job that no longer fulfills us. She offers practical advice on navigating career transitions, understanding the roles of identity in workplace dynamics, and how to effectively manage career dissatisfaction. This episode is essential for anyone contemplating a change or struggling with their career path. Subscribe for ad-free interviews and bonus episodes https://plus.acast.com/s/the-unmistakable-creative-podcast. Hosted on Acast. See acast.com/privacy for more information.
I'd venture a guess that many of us would agree that we need job therapy today, or have needed it at some point in our adult lives… and yet most of us have never even heard of it. Our guest on the topic is a leading expert and author, Dr. Tessa West. Tessa is a Professor of Psychology at New York University and an expert in the science of interpersonal communication. She has published over 80 academic articles in psychology's most prestigious journals, and has received multiple grants from the National Science Foundation and the National Institutes of Health. Tessa's work has been covered by the likes of the New York Times, TIME, Forbes, The Guardian, and the US Supreme Court and many more, and she's the author of the book “Jerks at Work: Toxic coworkers and what to do about them,” and “Job Therapy: Finding work that works for you.” You give too much of your time, talent, energy to your job to be miserable at it. And like relationships, there may be times or stages where you feel stressed and frustrated, disheartened or underappreciated – but not over the long haul. Make sure you're doing work that works for you. Otherwise, it might be time for some job therapy! Connect with Tessa: Tessa's Website: https://www.tessawestauthor.com/ Tessa's Research: https://tessawestlab.com/publications.html Tessa's Books: https://www.tessawestauthor.com/book/job-therapy Like what you heard? Please rate and review Thanks to our This Is Woman's Work Sponsor: WiseFit Wealth are not just financial advisors; they're your partners in achieving your dreams. Head over to wisefitwealth.com and click the “Schedule a Meeting with our Team” button. They'll hook you up with a free budget sheet and some helpful planning tips! WiseFit Wealth has ONE goal, and that is to help you achieve yours.
Tessa West shares her method for making the necessary changes that lead to greater job satisfaction. — YOU'LL LEARN — 1) How your body tells you when it's time to change jobs 2) How to not be overwhelmed by the stresses at work 3) The hidden curriculum that helps you succeed at work Subscribe or visit AwesomeAtYourJob.com/ep996 for clickable versions of the links below. — ABOUT TESSA — Tessa West is a Professor of Psychology at New York University and a leading expert in the science of interpersonal communication. Her work focuses on questions such as, why is it so hard to give honest, critical feedback? and how do class, race, and cultural differences make communication in the workplace so difficult, and what can we do to improve it?Tessa's work has been covered by Scientific American, the New York Times, ABC World News, TIME, Harper's Bazaar, the Financial Times, Forbes, CNBC, CNN, The Guardian, The Globe and Mail, Bloomberg, Strategy and Business, and the US Supreme Court. She has appeared on the Nightly Show with Larry Wilmore, CNN, and Good Morning America, and is a regular contributor to the Wall Street Journal. She is the author of the book Jerks at Work: Toxic Coworkers and What To Do About Them and the upcoming Job Therapy: Finding Work That Works For You. • Book: Job Therapy: Finding Work That Works for You • Book: Jerks at Work: Toxic Coworkers and What to do About Them • Website: TessaWestAuthor.com • Research website: TessaWestLab.com — RESOURCES MENTIONED IN THE SHOW — • Article: "Intimate Partner Violence: A Literature Review" by Erick Yonfa, Malinda Fasol, Camila Cueva, Anna Zavgorodniava • Past episode: 745: How to Handle Bad Bosses and Toxic Coworkers with Tessa West • Study: Brittle Smiles: Positive Biases Toward Stigmatized and Outgroup Targets • Tool: Bose noise-cancelling headphones• Don't miss out on your chance to appear on How to be Awesome at Your Job and win $1000 worth of prizes! Check out https://awesomeatyourjob.com/1000giveaway for more details. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
If you could never work in your chosen career again, would you be relieved, or would you be disappointed? Dr. Tessa West is a Professor of Psychology at New York University, a leading expert on the science of social relationships, and a researcher focusing on how to improve communication between employees, bosses, and hiring professionals. She regularly contributes to the The Wall Street Journal among other noted publications. She is the author of two books, Jerks at Work which she talked about on her first visit to Finding Brave , and most recently, Job Therapy: Finding Work That Works for You which focuses on finding out and understanding the psychological source of your unhappiness at work and then taking a series of carefully orchestrated steps to find a career with long-term staying power. During this rich conversation, Tessa shares key insights from Job Therapy. To kick off our discussion, we explore what it might look like to reframe your career by thinking of it as you would a romantic relationship or partnership. She shares how feeling that she was being a jerk to her coworkers sparked the concept of her first book before unpacking the five forms of job dissatisfaction and their true roots. We discuss the importance of understanding that we only see the surface of the lives of others (and make many erroneous judgments about what other people have that we don't) and why identifying your own core transferrable skills is a superpower. In closing, she shares a powerful tip on truly getting to know yourself in meaningful and productive ways. Tessa's grounded perspective in research paired with acute self-awareness makes for deeply insightful listening and learning. Key Highlights From This Episode: Reframing your career as a relationship to understand the complexity and journey of it. [05:34] How being a jerk to her coworkers sparked the concept for her book, Jerks at Work. [11:01] Three of the five most common forms of dissatisfaction and their source. [13:54] How a theory behind a happy marriage mirrors what it might look like to have a good career. [24:27] The importance of realizing that we are not aware of the day-to-day of other people's lives. [27:40] Why a Crisis of Identity is the most common category that people fall into. [29:41] Identifying the core skills that can be transferred from one career to another. [33:30] What is really necessary to know yourself: try to be a scientific observer of your own experiences. [41:46] For More Information: Tessa West Tessa West on X Tessa West on Instagram Tessa West on LinkedIn Links Mentioned in Today's Episode: Eli Finkel's book: The All-or-Nothing Marriage: How the Best Marriages WorkTessa's latest book: Job Therapy: Finding Work That Works for YouTessa's first book: Jerks at Work Tessa's first visit to the show: Episode 240 ——————— Ready to Take Your Professional Life and Leadership to the Next Level FAST? JOIN “THE MOST POWERFUL YOU” 8-WEEK LIVE COACHING AND TRAINING COURSE WITH KATHY STARTING OCTOBER 3RD! I'm thrilled to share that I'm offering a new session of my 8-week coaching and training course The Most Powerful You starting October 3rd! In 8 powerhouse weeks together, I'll train all about the content of my book The Most Powerful You helping professional women address what I've the 7 most damaging power and confidence gaps that block women from achieving their most exciting goals, and happiest and highest potential and success. This includes imposter syndrome that impacts 75% of executive women today. The course offers a transformative set of materials and experiences including: 8 Weekly Zoom Coaching calls with me 8 Video Training Modules A Step-by-by process for boosting your Career, Confidence and Impact Fantastic Additional Resources from over 30 of the nation's top experts A Private Online Support Group for Members And more There's nothing on this market like this program and spots are very limited so sign up now at mostpowerfulyou.com. When you register by Sept. 25th as an early bird, you'll save $300 and get 7 fantastic bonuses. I've delivered aspects of this training to over 100 organizations worldwide (including at a division of the United Nations) and participants have called it transformative and life-changing. I'm confident this course will move you forward in thrilling ways. ——————— Need some great podcast production support? Check out We Edit Podcasts! Are you thinking of launching a new podcast or have you been at it a while and recognize it's time for more or better production help to create the best podcast you can? I totally understand — I've been podcasting for over 6 years and know how challenging it can be. That's why I'm very excited to share key info about the great product team I'm using called We Edit Podcasts. I've been working with them for well over a year, and I've been so happy with the results! If you're ready for better production help, definitely check them out and take advantage of their FREE trial episode, allowing you to sample their process and quality to see if it's a great fit for you. I'm confident you'll love them. Just paste this link into your browser: >> http://weeditpodcasts.com/findingbrave
Are you unhappy at your job? Are you starting to consider a change of career because of how your current work makes you feel? Do you know why? According to our guest in this episode, Dr. Tessa West, a psychologist at NYU, if you are currently contemplating whether you want to do the work that you do everyday you should know that although this feeling is common, psychologists who study this sort of thing have discovered that our narratives for why we feel this way are often just rationalizations and justifications.In fact, it turns out that the way we psychologically evaluate the jobs we think we might not want to do anymore is nearly identical to how we evaluate romantic relationships we feel like we might no longer want to be a part of. The feelings are usually undeniable, but our explanations for why we feel the way we feel can be wildly inaccurate, and because of that, our resulting behavior can be, let's say, sub-optimal. We sometimes stay far longer than we should or make knee-jerk decisions we later regret or commit to terrible mistakes that could have been avoided.Job TherapyTessa West's WebsiteTessa West's TwitterHow Minds ChangeDavid McRaney's TwitterYANSS TwitterKitted ShopThe Story of KittedShow NotesNewsletterPatreon
Leaving a job can be just as messy as leaving a romantic partner. New York University professor of psychology Tessa West joins host J.R. Whalen to discuss how relationship science can help you avoid common mistakes and guide you through the stages of falling out of love with your career. Sign up for the WSJ's free Markets A.M. newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices
Tessa West is a professor of psychology at NYU. She's the author of Jerks at Work and Job Therapy: Finding Work That Works For You. Tessa's TED Talk -- The Problem With Being "Too Nice" at Work has nearly 800,000 views. In Job Therapy she provides a science-backed handbook that will help you better understand your relationship with your job and how to improve it. She also discusses the most common reasons why people are frustrated in their careers and how to address them. In this episode we discuss: -debunking career advice myths -how to balance emotion & logic when making career decisions -the difference between the person who sends hundreds of resumes out with no plan vs the person who takes action -the 5 sources of career frustration and more -- email questions to omaid@omaid.me
#536: NYU Psychology Professor Dr. Tessa West has spent nearly two decades studying relationships, including those in the workplace. She talks about her research on why people feel disconnected from their jobs and what to do about it. Dr. West breaks down five main ways people might feel unhappy at work: 1. Crisis of identity: This is when you've poured a lot into your career, but you're starting to question if it's really who you are anymore. 2. Drifting apart: This happens when your job changes, not you. Maybe your company's gone through some big shifts, or your day-to-day tasks are different now. Or maybe your industry has totally changed. 3. Stretched too thin: We've all been there - too much to do and not enough time. 4. Runner up: Always close to that promotion or raise, but never quite getting there. 5. Underappreciated star: You're doing great work, but no one seems to notice. Dr. West digs into each of these, explaining what they look like and why they happen. She talks about how work relationships are a lot like romantic relationships — just as you might feel disconnected from a partner, you can feel the same way about your job. She describes a matrix that shows how satisfied you are with your job versus how much you identify with it. She also gets practical stuff, describing how to manage distractions at work and be more productive. There's a neat concept called "working spheres" that might help you organize your tasks better. If you're thinking about leaving your job, Dr. West suggests doing some self-reflection and networking to learn about other industries or companies. She warns that there's often a lot of "hidden" stuff about jobs that you won't find in the job description, so it's essential to dig deeper. At the end, she talks about how to figure out if a new job will actually be better. Her main tip? Ask tough questions in interviews. Don't be afraid to dig into the not-so-great parts of the job or company. Dr. West doesn't sugarcoat the tough parts of work life, but she offers practical advice for dealing with them. Whether you're happy in your job or thinking about a change, you'll find something useful here. Timestamps Note: Timestamps will vary slightly on individual listening devices based on dynamic ad lengths. 1:09 - Dr. Tessa West. Psychology professor. Workplace relationships. 3:10 - Five major ways people feel disconnected from work. 4:55 - Work relationships mirroring other relationship types. 9:04 - "Crisis of identity" at work. 13:40 - Matrix: job satisfaction vs. identity centrality. 18:20 - "Drifting apart" from your career. 21:40 - Common changes causing career drift. 25:55 - "Stretched too thin" at work. 29:35 - Managing external work disruptions. 31:40 - "Working spheres" for better productivity. 37:37 - "Runner up" at work. 40:29 - Common reasons for not getting promoted. 47:51 - "Underappreciated star" at work. 51:18 - Next steps if unhappy at work. 55:56 - Determining if a new job will be better. For more information, go to https://affordanything.com/episode536 Learn more about your ad choices. Visit podcastchoices.com/adchoices
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Welcome to an interview with the author of Job Therapy: Finding Work That Works for You, Dr. Tessa West. In her book, Dr. Tessa West helps you figure out the real reason you're unhappy and shows you how to find a new position in which you'll thrive, whether in a different role, company, or new industry altogether. Dr. Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses, and hiring professionals across workplace settings. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book Jerks at Work published to rave reviews. Get Dr. Tessa's book here: https://rb.gy/e1iwmg Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Yes, I'm talking about the TV series. With my family life I don't get to see a lot of TV, but I really like a good story that moves me. And I like Kevin Costner as an actor. So I watched the original Yellowstone series. It was hard at first, I didn't like any characters. But then it drew me in. So now I've watched the prequels, 1883 and 1923, and really appreciate them. 1883 has some beautiful character stories in my opinion. The last episode of this podcast was with Dr. Tessa West, who is a Professor of Psychology at New York University and her new book is, Job Therapy: Finding Work That Works For You. We talked about the feelings around work and how it's in many ways a more devoted marriage than with our spouse. Looking at work, I'm concerned that in the tech and AI age of 2024, we are still stuck in a work mentality from 1883 where we just go slog it out to hunt and gather and look at work and our life as a chore. And it deprives us of the spark in our life that can light us up. If we look at work as a necessary evil, we'll make decisions to create that reality. If we look at work as having evolved from mere hunting and gathering to also what we get to contribute to the world, we create that reality. Drive with me a moment to look at reframing what you expect from your work. Got a comment or question about an episode? Want to ask a question about your drive? Email me. I don't want to just talk to you here, I want to talk with you. kmiller@kevinmiller.co. Sign up for a one-dollar-per-month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to sign up for your FREE 60-day trial. Sign up for AromaTru's Insider Club and today you'll receive a FREE Waterless Oil Diffuser and a FREE lemon eucalyptus oil - that's over $200 in savings. Head to aromatruorganics.com/kevin to take advantage of this exclusive offer. Kajabi is offering a free 30-day trial to start your business if you go to Kajabi.com/kevin Get 20% off any AquaTru purifier today! Visit AquaTru.com and enter code "KEVIN" at checkout. Go to Quince.com/drives for free shipping on your order and 365-day returns Go to cozyearth.com/driven and use code DRIVEN for an exclusive 40% discount Join thousands of parents who trust Fabric to protect their family. Apply in minutes at meetfabric.com/WHATDRIVESYOU. Learn more about your ad choices. Visit megaphone.fm/adchoices
Are you and your job just not clicking anymore? New York University psychology professor Tessa West, PhD, author of “Job Therapy: Finding Work that Works for You,” talks about the most common sources of job dissastisfaction, how you can figure out why you're unhappy at work and find a job that's a better fit, how to handle -- or avoid -- toxic coworkers, and the importance of good communication at work.
We are all going to work. For most of our lives. We applaud people for their anniversaries. “Oh, you've been married for 10 years, congratulations.” Or the big celebration you have for a couple who has been married for 50 years! Well, most of us will work for nearly 50 years. I had my first consistent job at about 13, started my first business at 15, and my intent is to live till I'm 90 and work till then. That would put me at 75 years of working. You will also spend more time with your work than your spouse if you don't include sleeping. So in essence, the greatest marriage of your life will be your work. What kind of relationship will you have with this primary spouse? My guest is Dr. Tessa West, who is a Professor of Psychology at New York University where she is a leading expert on the science of social relationships. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book was Jerks at Work and now she's published a book titled, Job Therapy: Finding Work That Works For You. In the book she posits the comparison between our work and a marriage. She says at the core we have deep, intimate feelings about our work and it is a primary ingredient in our self image and overall drive for life. This is where I dug in with Tessa. With all the focus on the topic of work I've had, I've never really gone down the trail of looking to our feelings and emotions and core relationship with it. This conversation will forever change how I view my relationship with my work. Find Tessa at tessawestauthor.com Got a comment or question about an episode? Want to ask a question about your drive? Email me. I don't want to just talk to you here, I want to talk with you. kmiller@kevinmiller.co. Sign up for a one-dollar-per-month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to sign up for your FREE 60-day trial. Sign up for AromaTru's Insider Club and today you'll receive a FREE Waterless Oil Diffuser and a FREE lemon eucalyptus oil - that's over $200 in savings. Head to aromatruorganics.com/kevin to take advantage of this exclusive offer. Kajabi is offering a free 30-day trial to start your business if you go to Kajabi.com/kevin Get 20% off any AquaTru purifier today! Visit AquaTru.com and enter code "KEVIN" at checkout. Go to Quince.com/drives for free shipping on your order and 365-day returns Go to cozyearth.com/driven and use code DRIVEN for an exclusive 40% discount Join thousands of parents who trust Fabric to protect their family. Apply in minutes at meetfabric.com/WHATDRIVESYOU. Learn more about your ad choices. Visit megaphone.fm/adchoices
Are you or your team members feeling unhappy at work? When discussing job dissatisfaction, people often point to issues like job title or compensation. However, we frequently overlook the fact that humans have complex emotions, and sometimes, we struggle to express what we truly feel.Thankfully, this week's guest will help us explore what's really going on beneath the surface and provide insights on how we can help ourselves and our team members reignite our passion for our careers.Today's guest is Dr Tessa West. Tessa is a professor of psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses and hiring professionals across workplace settings. She has over 100 academic publications and is a regular contributor to The Wall Street Journal. Her first book, Jerks at Work published to rave reviews, and her latest book, Job Therapy, is what we discussed today. Tessa and I dive into the deep psychological reasons behind job dissatisfaction, exploring how our careers can sometimes feel like challenging relationships. She shares practical tools and strategies to help diagnose and address these issues.Are you ready to transform your work life and have a more fulfilling and productive career?Join the conversation now!Get FREE mini-episode guides with the big idea from the week's episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Intro(01:43) Why people are unhappy with their jobs (Hint: it's not about the structural factors)(03:21) How job therapy tools can identify specific issues causing unhappiness at work(05:49) Why you should treat your career as a relationship (08:10) Purpose-driven work could be making you miserable(10:16) How to spot hidden issues in employee behavior(15:13) What managers can do to address employee unhappiness(20:06) Real stories of how people handle job dissatisfaction(25:03) What happens when people find the perfect career for themselves(27:11) A great manager Tessa has worked for(28:44) Keep up with Tessa(29:34) [Extended Episode Only] How to effectively deal with busyness at work(33:41) [Extended Episode Only] Practical approach to managing task-switching and work interruptionsAdditional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Build your team's skills here- Subscribe to my YouTube Channel hereKeep up with Tessa- Take Tessa's career quiz here- Learn more about her research here- Grab a copy of Tessa's Job Therapy book hereBook Giveaway: FREE 10 Copies of Tessa's Job TherapyTessa is giving away 10 copies of her latest book Job Therapy: Finding Work That Works For You. This book helps you figure out the real reason you're unhappy and shows you how to find a new position in which you'll thrive, whether in a different role, company or new industry altogether. You must be a member of Podcast+ to enter the drawing and do so before Friday, August 31.To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won't miss an episode!
This week, we're celebrating episode 400 of the podcast. I'm thrilled you're here, and today, NYU Professor, TED Speaker Dr. Tessa West joins us to discuss the hidden symptoms of burnout and how to know when it's time to make a major change in life. I talk to more people whose lives are right here. They're burned out and wondering if it's time to make a change. Add to that, we're going to take a look at the myth of work-life balance. We're also going to talk about how to hurdle social awkwardness and why the modern dating scene is a dumpster fire. Episode Links Show Notes Buy my NEW BOOK "Healing What You Can't Erase" here! Invite me to speak at your church or event. Connect with me @WINTODAYChris on Instagram, Facebook, Twitter, and YouTube.
FIND OUT YOUR UNIQUE ATTACHMENT STYLE: Click Here to Take The Free Quiz Start your journey to becoming securely attached: Click Here to Apply to the Empowered.Secure.Loved. Relationship ProgramToday's BONUS EPISODE is a real treat! We have Dr. Tessa West, a professor from NYU who has specialized in helping people improve their relationship to their job. Inside of this episode we discuss: The surprising fact that 80% of people are dissatisfied in their current jobs How to cope with your partner's dissatisfaction in their work life What happens when women out earn their partners (and what you can do about it) Want to connect with Tessa? Check out her book Job Therapy, or say hello to her on IG @west.tessa Ready to work together so you can become securely attached and effortlessly attract the relationship you deserve? The Empowered.Secure.Loved.Relationship Program is open for Application! Inside this 8-Week Science Backed Program, you will receive everything you need to embody your securely attached self, and easily attract your ideal healthy relationship: Click Here to Apply to the Empowered.Secure.Loved. Relationship Program
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
In this insightful episode of "Negotiate Anything," host Kwame Christian, Esq., M.A., sits down with Tessa West, a psychology professor at NYU, to delve into the complexities of workplace dynamics and negotiation. Tessa brings decades of research on uncomfortable conversations to the table, debunking common misconceptions and offering practical strategies for dealing effectively with difficult colleagues. Kwame also highlights the power of the "Negotiate Anything Premium" subscription, sharing a remarkable listener success story. Tune in to gain valuable insights into better negotiating higher salaries, building stronger professional relationships, and understanding the subtle indicators of status in the workplace. What Will Be Covered: - Misconceptions about dealing with difficult people at work and the importance of understanding their behaviors. - Strategies for managing workplace dynamics without direct confrontation. - The significance of perspective-taking and recognizing the social costs of personal favors. What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
Dr. Tessa West joins us to reveal the surprising reasons behind career dissatisfaction. Drawing from her new book, "Job Therapy: Finding Work That Works for You", Dr. West shares the 5 common psychological sources of frustration that keep us from our ideal careers. From identity crises to feeling under-appreciated, Dr. West offers a working week audit to help you identify your unique stressors and find a path forward. With insights from over 1,500 professional recruiters, Dr. West provides actionable advice to land your best role yet. Tune in to discover the #1 thing holding you back and start your journey to a fulfilling career. Tessa's book, Job Therapy: Finding Work That Works for You, is available now! Learn more about Tessa at tessawestauthor.com. Support the Show - Become a Patron! Help us grow and become a Patron today: https://www.patreon.com/smartpeoplepodcast Sponsors: Babbel - Get 60% off your Babbel subscription at babbel.com/spp Learn more about your ad choices. Visit megaphone.fm/adchoices
In this insightful episode of "Negotiate Anything," host Kwame Christian, Esq., M.A., sits down with Tessa West, a psychology professor at NYU, to delve into the complexities of workplace dynamics and negotiation. Tessa brings decades of research on uncomfortable conversations to the table, debunking common misconceptions and offering practical strategies for dealing effectively with difficult colleagues. Kwame also highlights the power of the "Negotiate Anything Premium" subscription, sharing a remarkable listener success story. Tune in to gain valuable insights into better negotiating higher salaries, building stronger professional relationships, and understanding the subtle indicators of status in the workplace. What Will Be Covered: - Misconceptions about dealing with difficult people at work and the importance of understanding their behaviors. - Strategies for managing workplace dynamics without direct confrontation. - The significance of perspective-taking and recognizing the social costs of personal favors. What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
We often take on too much, desire too much, or feel stuck between different paths. How can we navigate it? Social psychology professor Tessa West, author of the new book Job Therapy, helps us make sense of our complex paths — and our often complex relationship with work.
We often take on too much, desire too much, or feel stuck between different paths. How can we navigate it? Social psychology professor Tessa West, author of the new book , helps us make sense of our complex paths — and our often complex relationship with work.
This week Scott is joined by NYU professor and author Dr. Tessa West. Scott and Dr. West discuss how to find a fulfilling job, how to deal with jerks in the workplace, five common sources of career frustration, and how to make a resume more appealing. See omnystudio.com/listener for privacy information.
You have a relationship with family, with friends, with a romantic partner. You may not have thought about it this way, but you also have a relationship with your job — a quite serious one, in fact; after all, you spend a third of your life working.Just like the relationship you have with your significant other, there are ups and downs with your relationship with your job. It can start out with exciting honeymoon feelings, but along the way, you can end up drifting apart from your job, lose interest in it, or not feel appreciated. And there can come a time when you start wondering if you and your job should part ways.Here to help you figure out if you should break up with your job is Tessa West, a professor of psychology and the author of Job Therapy: Finding Work That Works for You. Tessa interviewed thousands of people who have recently switched jobs or undergone career changes and found that there are five forms that job dissatisfaction typically takes. Today on the show, Tessa shares those five job dissatisfaction profiles, and how to know when you need to try to move into a new role within your company, or move on altogether and even change careers.Resources Related to the PodcastTessa's previous appearance on the AoM podcast: Episode #834 — The 7 Types of Work Jerks (And How to Deal With Them)AoM Article: 30+ Questions to Ask Yourself Before Leaving a JobAoM Podcast #578: Figuring Out If You Should Change Careers (And How to Do It)Connect With TessaWestTessa's websiteTessa's research lab
In this episode, Dr. Tessa West shares the complexities of careers, personal identity, and the psychology that underlies professional success. Dr. Tessa West, a leading expert on social relationships and Professor of Psychology at NYU, discusses her extensive research on the physiological differences between experts and novices, the hidden struggles of career transitions, and the dilemma of finding meaningful work without over-identifying with one's job. Some highlights we explore: Understand that practice, not just knowledge, shifts you from a state of threat to a state of challenge. Recognize the importance of meaningful social connections over quick fixes for career growth. The dilemma of finding meaningful work without over-identifying with your job Practical advice on effective job applications and networking Embrace the messiness of career transitions as a necessary part of achieving success. And more! Enjoy!
We'd love to hear your thoughts on the podcast. Take this survey. After the assassination attempt on former President Donald Trump, Secret Service head Kimberly Cheatle resigned. The Washington Post's Carol Leonnig breaks down the history of the Secret Service and what may happen going forward. And, Vice President Kamala Harris' position on immigration could play a big role in the race for president. CBS News reporter Camilo Montoya-Galvez breaks down Harris' record. Then, as soon as Harris announced her run for president, endorsements from prominent Democrats started rolling in. But WBUR's Anthony Brooks reports on why some Dems are hesitant to back her. Plus, have you felt unsatisfied at work? You're not alone. New York University psychologist Tessa West's book "Job Therapy" challenges readers to question whether they're truly happy at work.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
Welcome to Strategy Skills episode 468, an interview with the author of Job Therapy: Finding Work That Works for You, Dr. Tessa West. In her book, Dr. Tessa West helps you figure out the real reason you're unhappy and shows you how to find a new position in which you'll thrive, whether in a different role, company, or new industry altogether. Dr. Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses, and hiring professionals across workplace settings. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book Jerks at Work published to rave reviews. Get Dr. Tessa's book here: https://rb.gy/e1iwmg Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
In episode 29, we chat with Tessa West about finding work that works for you, and applying relationship therapy tools to our careers. Dr. Tessa West is a professor of psychology at New York University and expert in the science of social relationships. Tessa's extensive research and publications in top psychology journals have gained her recognition in media outlets like The New York Times and CNN. She is the author of "Jerks at Work" and upcoming book "Job Therapy." Tessa and I discuss: How to find your most fulfilling job The complicated role identity plays in why we stay in jobs or roles we do not like The five common sources of career frustration. Annette Sloan and I sum-up the three biggest takeaways from my conversation with Tessa and we answer a listener's question about what to do when your boss doesn't like you. Tune in to gain insights on moving through periods of transition and finding roles and jobs in which we'll thrive. Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net About Guest Dr Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her first book Jerks at Work: Toxic coworkers and what to do about them is now followed by Job Therapy: Finding work that works for you. If you want to learn more about Dr. Tessa West and her work, visit https://www.tessawestauthor.com/ Plus, we talk about Tessa's new book https://www.tessawestauthor.com/book/job-therapy See omnystudio.com/listener for privacy information.
In this insightful episode of Passion Struck, we welcome Dr. Tessa West, a Professor of Psychology at NYU and author of the enlightening book "Job Therapy: Finding Work That Works for You." Titled "Tessa West on Why Your Career Is Like a Relationship," this episode delves into the profound parallels between our careers and personal relationships.Dr. West explains how our emotional connections to our jobs are akin to those we have with our loved ones, filled with ups and downs, complexities, and deep psychological ties. She discusses the importance of understanding these dynamics to achieve career satisfaction and fulfillment. Drawing from her extensive research and real-world examples, Dr. West provides practical strategies for identifying and overcoming common career frustrations, such as identity crises, job drift, and feeling undervalued.Order a copy of my book, "Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life," today! Recognized as a 2024 must-read by the Next Big Idea Club, the book has won the Business Minds Best Book Award, the Eric Hoffer Award, the International Book Awards for Best Non-Fiction, the 2024 Melanie P. Smith Reader's Choice Contest by Connections eMagazine, and the Non-Fiction Book Awards Gold Medal. Don't miss the opportunity to transform your life with these powerful principles!Full show notes and resources can be found here: https://passionstruck.com/tessa-west-on-why-your-career-is-a-relationship/In this episode, you will learn:Losses tend to loom larger than gains in the context of interviewsImportance of understanding psychological aspects of career dissatisfactionHow to identify different types of career dissatisfactionTips for reconnecting with work or deciding to move onImportance of asking about past failures in job interviewsStrategies for breaking out of the busyness trap and being stretched too thinThe impact of risk-taking on career trajectoriesAdvice for those struggling to get out of their comfort zonesAll things Tessa West Ph.D.: https://www.tessawestauthor.com/SponsorsBrought to you by Clariton, fast and powerful relief is just a quick trip away. Ask for Claritin-D at your local pharmacy counter. You don't even need a prescription! Go to “CLARITIN DOT COM” right now for a discount so you can Live Claritin Clear.--► For information about advertisers and promo codes, go to:https://passionstruck.com/deals/Catch More of Passion StruckWatch my solo episode on The 6 Key Steps to Bold Risk-Taking for Personal Growth.Can't miss my episode withMorley Robbins on How You Reclaim Your Health and VitalityListen to my interview withDr. Will Cole on how to restore your gut-feelings connectionCatch my interview with Dr. Kara Fitzgerald on How to Become a Younger You by Reversing Your Biological AgeListen to Seth Godin on Why We Need Systems Change to Save the PlanetLike this show? Please leave us a review here-- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally!
To find a job you actually enjoy, figure out what's making you unhappy and move forward from there, says Tessa West, author of the new book Job Therapy: Finding Work That Works for You. West offers practical exercises to help assess your strongest skill sets, your stressors and what you need next from your career.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
Tessa West has seen lots of people in the wrong careers. Either the job has drifted from what they'd initially thought, or maybe they're a leader at work, but they're passed over for promotions or raises. There are many reasons why people feel the malaise of a job that doesn't work anymore, but the effect is nearly always the same. Either you stagger through the work, wasting your life, or you dream about early retirement. What if there was another answer? What if the job that lights you up is actually out there? You need to know the tools to go find it. That's what Tessa Woods gifts us on today's show. You'll learn how to throw off the ennui and find meaning at work by either rebooting your current career or finding a new job elsewhere. We'll talk about how to engage in effective networking, how to assert yourself as a leader in your field, and why changing fields isn't a bad idea--even if you're an older worker. While many of us think that we wouldn't qualify for jobs against seasoned pros who've already had experience in the given area, Tessa shares how and why employers often want someone with a fresh perspective. You have to know how to sell your strengths, and we'll share some keys today. In our headline segment, we'll review how Mark Cuban saved his fortune from disaster when everyone else lost money in the 2000-2002 tech wreck. We'll share the tools he used and how it all went down. Plus we'll answer the question: should YOU also use this strategy to avoid losses? It's a great question, and we tackle it head-on! We'll cover options, market declines, and the financial planning reasons Cuban executed this strategy. FULL SHOW NOTES: https://stackingbenjamins.com/find-a-job-you-love-1549 Deeper dives with curated links, topics, and discussions are in our newsletter, The 201, available at https://www.stackingbenjamins.com/201 Enjoy! Learn more about your ad choices. Visit podcastchoices.com/adchoices
In today's episode, we dive into the intricacies of workplace dynamics, career satisfaction, and professional growth with Tessa West, a leading expert in the science of interpersonal communication. Tessa is a professor of psychology at New York University and one of the world's top researchers on social perception. Her acclaimed work includes the books "Jerks at Work: Toxic Coworkers and What to Do About Them" and her latest release, "Job Therapy: Finding Work That Works for You" available July 23, 2024. Join us for an insightful conversation with Tessa West, where she unpacks the complexities of workplace dynamics and career satisfaction. How can you turn a difficult coworker into an ally? What are the exact questions to ask when networking to ensure you land the best job offers? Tessa shares her top strategies for identifying the top 5 career frustrations and navigating them effectively, drawing from her extensive research and personal experiences. Discover how to leverage your network in salary negotiations and the critical steps to finding work that truly fulfills you. What to Listen For Introduction – 0:00 How does Tessa West's background in social perception and psychology inform her insights on workplace dynamics? What are the psychological tensions people experience at work that Tessa identifies in her book? How can fear of uncertainty and status loss impact career decisions? The Five Key Drivers of Career Frustration – [00:11:59] What are the top sources of career frustration that Tessa outlines in "Job Therapy"? How can understanding these drivers help in navigating career satisfaction? Balancing Fulfillment and Compensation – [00:17:14] What are the common trade-offs between career fulfillment and financial security? How does being embedded at work complicate career changes and personal fulfillment? How can strong team cohesion negatively impact individual recognition and promotion prospects? Strategic Networking for Career Growth – [00:26:45] What specific questions should you ask when networking to explore career fit? How can you create a coherent and compelling narrative of your career journey? What are the risks of taking on non-promotion-relevant roles in search of fulfillment? Articulating Your Contribution to Company Outcomes – [00:38:02] Why is it crucial to understand and articulate how your work contributes to broader company goals? How can you effectively communicate your role in achieving company outcomes? What is the importance of having a broad network beyond your immediate workplace? How can networking outside your organization enhance your career prospects? Asking Tough Questions During Networking – [00:45:15] Why should you ask tough questions about status and promotion prospects when networking? How can feedback from former colleagues provide insights into your career advancement? Effective Networking Strategies – [00:51:27] What practical advice does Tessa give for effective networking? How can you approach potential contacts and ask the right questions to build meaningful connections? Insightful Questions During Job Interviews – [00:56:07] Why insightful questions should you ask during a job interview? What specific questions can help you ensure a good fit with a potential employer? How can embracing awkwardness and having tough conversations lead to finding fulfilling work? Learn more about your ad choices. Visit megaphone.fm/adchoices
Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward. After the talk, Modupe shares useful tips on how to share constructive criticism.
Join Tessa West as she unpacks the complex relationship between personal identity and professional life in this enlightening episode. Tessa discusses how deeply intertwined our careers are with our self-perception and the psychological impacts of staying in a job that no longer fulfills us. She offers practical advice on navigating career transitions, understanding the roles of identity in workplace dynamics, and how to effectively manage career dissatisfaction. This episode is essential for anyone contemplating a change or struggling with their career path. Subscribe for ad-free interviews and bonus episodes https://plus.acast.com/s/the-unmistakable-creative-podcast. Hosted on Acast. See acast.com/privacy for more information.
Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward. --- Send in a voice message: https://podcasters.spotify.com/pod/show/getu-chandler/message Support this podcast: https://podcasters.spotify.com/pod/show/getu-chandler/support
Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward.
Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward.
Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward.
TikTok and Instagram are awash with videos about so-called personality hires – young, fun-loving employees whose main contribution to work seems to be… well, ‘vibes'. These videos are tongue-in-cheek, but they raise interesting questions about the role our personalities play at work: how big a factor should personality be in hiring decisions? Can we put a value on being a good colleague? And can being known for your bubbly personality give the impression you don't know what you're doing? To find out Isabel speaks to NYU professor Tessa West, who explains why understanding status is crucial to success at work. Isabel also speaks to Bella Rose Mortel, a social media strategist and self-proclaimed personality hire, who explains that charisma alone is no substitute for competence.Want more? Free links:Psychological tests can help firms hire better — but accuracy is not guaranteedCompetent jerks have a shelf life in the officeNo passion please, we are BritishIs Myers-Briggs up to the job?Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT's head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.
If you've ever helped a colleague out just so they'd like you, or overburdened yourself to make your boss's life easier, you may think of yourself as a good team player. But you might actually be a people-pleaser. Host Isabel Berwick speaks to NYU psychology professor Tessa West, who explains why people-pleasing rarely works in the long term. Later, Isabel talks to Christine Braamskamp, London-based managing partner of law firm Jenner & Block, who explains that a little people-pleasing is sometimes necessary – especially in a newer working relationship.Want more? Free links:Just say no if working while femaleAnxiety: the office fear factorPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Jake Fielding. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT's head of audioRead a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.
Do your co-workers make life tough for you on the job? Our guest on this episode is social psychologist Tessa West, who's an expert on difficult workplace relationships, specializing in interpersonal interaction and communication. She's the author of "Jerks at Work: Toxic Coworkers and What to Do About Them." Her website is https://www.tessawestauthor.com.
After several years of growth, the U.S. labor market cooled in 2023. Host J.R. Whalen is joined by LaSalle Network staffing firm founder and CEO Tom Gimbel, and NYU professor Tessa West, to discuss what raises, hiring and the use of AI are likely to look like in 2024. Learn more about your ad choices. Visit megaphone.fm/adchoices
IN THIS EPISODE: Chances are you've dealt with a jerk at work. But there's an even stronger likelihood that you've handled it the wrong way -- and possibly made a bad situation worse. In Episode 87, Tessa West deconstructs jerky behavior and helps us place it into a larger context. You'll learn how to identify different jerk profiles (they come in different shapes and sizes), how to gather helpful intel and allies, and how to resolve problems with losing your standing or sanity. This is a great conversation for anyone dealing with those tricky interpersonal dynamics at work and may even shed some light on our own subtle tendencies to play the part of the jerk without realizing it. After listening to Tessa, you'll have the smarts and savvy to detox the work relationships you love to hate. ABOUT TESSA WEST: Tessa West is an Associate Professor of Psychology at New York University and a leading expert in the science of interpersonal communication. Her work has appeared numerous outlets in the popular press, including Scientific American, the New York Times, ABC World News, TIME, The Guardian, Bloomberg, Strategy and Business, and was even cited before the US Supreme Court. She's a regular contributor to the Wall Street Journal and is the author of Jerks at Work: Toxic Coworkers and What To Do About Them.
As Tessa said her last goodbye to her dying father, a family friend made the experience feel just a little bit easier. Do you have your own story of an unsung hero? We'd love to hear it! Record a voice memo and email it to us at myunsunghero@hiddenbrain.org. Some guidance:--Focus on ONE moment that you will never forget. --Make sure you're in a quiet, non-echoey room.--Speak conversationally, like you're talking to a friend.--Let us know why this person continues to impact your life.--If your hero were standing front of you today, what would you say? Address them directly.-- Here are some tips on how to make a great recording on your phone.Thank you!
Outdoor grilling and tailgating hit high gear after Labor Day. In Hour 3 of the Labor Day Special from CBS News Radio, host Gil Gross interviews Daniel Gritzer from "Serious Eats" explains how you can elevate your grilling game when you understand the science of marinades.And author Dan Tynan returns to detail how artificial intelligence will forever alter the way we work.Finally, we teach you how to deal with "Jerks at Work", with professor and author Dr. Tessa West.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, host Melina Palmer is joined by Dr. Tessa West, a renowned expert in social psychology and communication. They dive deep into the topic of workplace jerks, exploring the different types of jerky behaviors that exist and providing valuable insights on how to address and prevent these behaviors. Throughout the conversation, Melina and Tessa discuss the complexities of workplace dynamics, highlighting the structural issues that enable jerky behaviors to flourish. They emphasize the importance of recognizing these underlying systems and structures, rather than only viewing jerky behaviors as isolated incidents caused by individual bad apples. By understanding the systemic factors that contribute to such behaviors, individuals and organizations can take proactive steps to create a healthier work environment. Tessa also shares practical tips for individuals to identify red flags during the job interview process and early on in a new job. By being aware of the organizational structures and systems that may contribute to jerky behaviors, individuals can make informed decisions about their long-term job satisfaction. Overall, this episode offers valuable insights and advice for both managers and employees dealing with workplace jerks. It provides a fresh perspective on the topic, emphasizing the importance of addressing structural issues and fostering a healthy work environment to improve overall workplace dynamics. Recognize markers of negative characters in your workplace and their potential effects. Master techniques to dissolve issues arising from uneasy workplace interactions. Appreciate how our use of language subtly influences our perspective and behavior. Identify the link between empathy and successful communication, charting a path for stronger relationships. Understand how stereotypes maneuver personal and team performance and the ways to buffer their influence. Show Notes: 00:00:00 - Introduction, Host Melina Palmer welcomes Dr. Tessa West. Tessa discusses her background as a social psychology professor and her research on uncomfortable social interactions. 00:03:07 - Uncomfortable Social Interactions, Dr. West explains her research focus on uncomfortable social interactions and how she measures discomfort using physiological responses. She discusses the prevalence of discomfort in the workplace and the lack of effective strategies for handling it. 00:06:07 - Freezing and Rationalizing Discomfort, The tendency to freeze and rationalize discomfort in the workplace is discussed. Tessa emphasizes the need to address small discomforts before they accumulate and cause stress-related health issues. She offers tips on handling discomfort without confrontation. 00:08:24 - Cumulative Discomfort and Health, Dr. West explains how cumulative discomfort in the workplace can lead to stress-related health issues. She highlights the importance of addressing small discomforts and offers strategies for managing them effectively. 00:11:42 - Tell Us About Your Dissertation, Tessa briefly discusses her dissertation on interpersonal accuracy and the motivation to be inaccurate when accuracy threatens relationships. She shares an unpublished study on how threat affects individuals' perception of their partner's attractiveness. 00:14:26 - "Introduction and Funny Dissertation Stories", Melina shares a humorous anecdote from a Friends episode and Tessa jokes she could have just cited that instead of doing her dissertation. They discuss the interesting process of doing a dissertation and how it shapes one's work. 00:15:11 - "Types of Jerks at Work", Tessa breaks down the different types of jerks at work featured in her book, starting with the "kiss up kick downer" who impresses the boss but treats colleagues poorly. She also discusses the "credit stealer," "bulldozer," "free rider," "micromanager," "neglectful boss," and the more manipulative "gaslighter." 00:19:10 - "Micromanagers and Neglectful Bosses", Tessa delves deeper into the micromanager, who tends to have control issues and struggles with balancing their old job and new management role. She also discusses the neglectful boss, who oscillates between micromanagement and neglect, causing stress and instability. 00:20:56 - "Gaslighters at Work", Tessa explains the manipulative tactics of gaslighters, who lie to create a false reality and often have power and status. Gaslighters can make it difficult for their victims to fight back due to their strategic manipulation and the victims' own involvement in potentially unethical actions. 00:28:18 - Understanding the Root of Workplace Problems, Tessa West advises people to look beyond individual "bad apples" and consider the structural issues within their workplace that breed toxic behavior. By examining the systems and incentives that allow these behaviors to occur, individuals can make more informed decisions about their work environment. 00:29:27 - Red Flags to Look for in a New Workplace, Tessa suggests paying attention to red flags during the interview process or when starting a new job. She recommends looking for signs of a workplace that values certain behaviors, such as promotions based on sales rather than training and development. Identifying these red flags can help prevent future toxic behavior. 00:30:47 - Longevity of a Job and Workplace Dynamics, Tessa emphasizes the importance of considering the longevity of a job and how workplace dynamics can change over time. Just because a workplace seems great initially doesn't mean it will remain that way. A few bad hires or a workplace that fosters toxic behavior can quickly turn a positive environment into a negative one. 00:31:43 - Advice for Small Business Owners, Tessa offers advice for small to mid-sized business owners who may feel overworked and stressed, leading to toxic behavior. She suggests that uncertainty is often a trigger for “work jerkery.” By addressing uncertainty and creating a psychologically safe environment, business owners can prevent themselves from micromanaging or neglecting their team. 00:36:12 - Identifying if You're the Jerk at Work, Tessa discusses ways that the listener can determine if they are the “jerk” as well as what to do when you realize you have been a jerk (it happens!) 00:42:10 - Show Notes and Resources, Melina reminds listeners to check the show notes for links to past episodes and books mentioned in the conversation, including Jerks at Work, The Power of Us, How Minds Change, Getting Along, and The Microstress Effect. 00:42:39 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Jerks at Work, by Tessa West The Power of Us, by Dominic Packer and Jay Van Bavel How Minds Change, by David McRaney Getting Along, by Amy Gallo The Microstress Effect, by Rob Cross and Karen Dillon Connect with Tessa: Follow Tessa on LinkedIn Tessa on Twitter Tessa's website Top Recommended Next Episode: Getting Along, with Amy Gallo (ep 269) Already Heard That One? Try These: How To Change, with David McRaney (ep 210) A More Just Future, with Dolly Chugh (ep 247) The Power of Us with Dominic Packer (ep 304) Fundamental Attribution Error (ep 268) Reciprocity (ep 238) Unity (ep 216) Vulnerability Loops (ep 229) Focusing Illusion (ep 89) Priming (ep 252) Framing (ep 296) Mixed Signals, with Uri Gneezy (ep 273) Unlocking Employee Motivation with Kurt Nelson (ep 295) Secrets of Incentives and Motivation, with Tim Houlihan (ep 109) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Tessa West's lab
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
It is common for organizations to say they want to remove all bias from their workplace or to become a completely unbiased organization. Unfortunately, that isn't possible because our brains run on bias in order to make decisions. Instead of trying to eliminate bias, it is best to understand and work with it. When we know what tendencies the brain will try to use and when/where they come into play, there is an opportunity to reframe and turn those biases into an engine for moving forward. This episode from Melina Palmer is an introduction to the many biases we have toward others who are not like us, including groups, to start you thinking about and understanding which biases exist and figuring out how to start navigating them in your life and organization. In this episode: Hear a little bit about a lot of biases we humans have toward others. This includes both how we look at groups and how we perform inside them. Understand how those biases impact you and those in your life and work. Get some tips for starting to think about how to navigate these biases (since they can't be eliminated). Reframe your brain from “removing” bias, to leveraging and working with it. Show Notes: 00:00:00 - Introduction, In this episode, Melina Palmer introduces the topic of biases toward others, including groups. She mentions that this episode is a refresh of a previous episode and hints at an upcoming interview with Dr. Tessa West on dealing with difficult people at work. 00:03:16 - Groupthink, Groupthink occurs when people in a group make irrational decisions to maintain harmony or avoid conflict. This can lead to poor decision-making and a lack of critical evaluation of different options or viewpoints. Melina shares an example of Amazon's approach to combating groupthink by implementing a silent start to meetings. 00:06:29 - Shared Information Bias, Shared information bias occurs when a group spends more time discussing topics that all members are familiar with, neglecting unshared information. This can hinder progress and prevent important topics from being addressed. Melina suggests encouraging group members to discuss difficult topics and avoid rehashing the same information. 00:07:36 - Bandwagon Effect, The bandwagon effect refers to the tendency to do or say things just because everyone else is doing or saying them. This bias influences decisions such as following people on social media, listening to podcasts with positive reviews, or choosing restaurants with high ratings. Melina emphasizes the importance of building a social presence and gaining followers, even though the number of followers does not necessarily indicate quality. 00:09:48 - Cheerleader Effect, The cheerleader effect is the tendency to think that a group looks more “attractive” (including its ideas) when there is a group than those individuals might appear on their own. This can also impact how someone feels about challenging or approaching a group instead of individuals. 00:16:18 - Stereotypes and Implicit Association, Melina discusses how stereotypes and implicit association play a role in our thinking and decision-making process, particularly in relation to gender and job titles. She shares about some research being done at Texas A&M University in the Human Behavior Laboratory. 00:18:00 - Cognitive Bias and Prejudice, Explores how cognitive bias and association can lead to prejudices, even when we are not consciously aware of them, and the potential impact this can have in various situations, including in HR scenarios. 00:20:07 - Fundamental Attribution Error, Explores the concept of the fundamental attribution error, where we tend to attribute others' behavior to their personality while attributing our own behavior to external factors, and the importance of considering different perspectives and giving the benefit of the doubt. 00:21:51 - Group Attribution Error, This is where we tend to generalize the characteristics of one person to the entire group and assume that a group's decision reflects the preferences of everyone in the group, highlighting the need to challenge these biases and consider individual differences. 00:23:10 - Halo Effect, This is where one positive or negative quality of a person influences our perception of their other qualities, and the importance of avoiding generalizations and considering individuals as multidimensional beings. 00:33:15 - Biases in Interacting with Robots, Due to form function attribution bias, people make systematic errors when interacting with robots, possibly due to intimidation or assuming robots think quicker. Biases and assumptions don't reflect the function of the robot. Be aware of biases towards robots, animals, and others. 00:34:08 - Identifying Biases, Spot biases in your life by identifying where you anthropomorphize or unfairly judge others. Consider if these biases are right or serving you, and who you may be inadvertently holding back or should give the benefit of the doubt. 00:36:24 - Avoiding Jerk Breeding Environments, In Friday's upcoming episode, Tessa West will discuss her book Jerks at Work, providing insights into different types of toxic coworkers and how to work better with them. She will also give tips for entrepreneurs to avoid creating a jerk breeding environment and talk about the role of incentives. 00:37:56 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Jerks at Work, by Tessa West Getting Along, by Amy Gallo Both/And Thinking, by Wendy Smith and Marianne Lewis Drive, by Dan Pink A More Just Future, by Dolly Chugh Top Recommended Next Episode: Fundamental Attribution Error (ep 268) Already Heard That One? Try These: Priming (ep 252) Framing (ep 296) Herding (ep 264) Social Proof (ep 87) Mixed Signals, with Uri Gneezy (ep 273) Unlocking Employee Motivation with Kurt Nelson (ep 295) Secrets of Incentives and Motivation, with Tim Houlihan (ep 109) An Overview of Personal Biases (ep 45) Inside the Texas A&M Human Behavior Lab (ep 33) The Power of Us with Dominic Packer (ep 304) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter ‘Silent Start': The Brilliant (and Surprising) Meeting Method From Amazon Hostile Attribution Bias 21 Things You Didn't Know About Bronies Brony Herd Census & State of the Herd Report Moral Credentialing and the Rationalization of Misconduct Susan Boyle Audition HD – FULL Top 10 Professions Dominated by Women University of Phoenix: Red Socks Marketing Myopia Do Dogs Smile? The Science Behind the Looks We Get From a Happy Dog
It can be dispiriting that six years after the #MeToo movement went viral, alleged office sexual predators continue to be unmasked by the media – including the recent FT exposés of hedge fund manager Crispin Odey, and of star architect David Adjaye, both of whom dispute the allegations against them. In this episode, host Isabel Berwick speaks to her colleague Madison Marriage, who led the Odey investigation, about how hard it can be to get victims to come forward. Meanwhile FT business columnist Helen Thomas explains why she thinks these high profile cases are causing a sea change in corporate culture. Plus, Isabel speaks to Tessa West, professor of psychology at New York University and author of Jerks at Work – Toxic Co-workers and What to Do About Them, about how to fend off unwanted advances.Want more?Latest on the FT's investigations into Crispin Odey and David AdjayeYou can watch our video documentary Crispin Odey: the fall of a hedge fund maverick from this Thursday, July 20.The UK parliament's Treasury Select Committee is inviting people to submit evidence by September 1 towards its investigation into sexism and misogyny in the financial services industry.FT subscriber? Sign up for the weekly Working It newsletter with one click here. We cover all things workplace and management — plus exclusive reporting on trends, tips and what's coming next. We'd love to hear from you. What do you like (or not)? What topics should we tackle? Email the team at workingit@ft.com or Isabel directly at isabel.berwick@ft.com. Follow Isabel on LinkedInOn Twitter, you can follow Isabel at @IsabelBerwick, as well as Madison Marriage at @miss_marriage and Helen Thomas at @helentbizSubscribe to Working It wherever you get your podcasts — and do leave us a review!Presented by Isabel Berwick. Produced by Laurence Knight. The executive producer is Manuela Saragosa and the sound engineer is Simon Panayi.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.
A co-worker seen by others as an “office jerk” can be annoying, but also stand in the way of productivity. New York University psychology professor Tessa West joins host J.R. Whalen to discuss how workers can overcome the fear of approaching an office-mate conducting themselves inappropriately. Learn more about your ad choices. Visit megaphone.fm/adchoices
Today I talked to Tessa West about her book Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, 2022). This conversation explores the seven types of jerks that West has diagnosed: the kiss-up / kiss downer, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful (boss) and the gaslighter. The last type is, in West's words, almost “clinically” an evil spirit, even more cleaver and intent on doing harm than the kiss up / kick downer, both of whom are united in feeling contempt for their victims on the job. Sometimes each type has a subspecies categorization: for instance, some bulldozer are rough and obvious from their in-the-mouth machinations. Other bulldozers can be smoother and more subtle. Whatever the manifestation, however, each of these seven types are best handled by developing an array of allies at work who can help give advice and documents the bad behavior you're experiencing. As to executives, they're too busy and too eager to see themselves above the fray, West counsels; so you've got to make your own way forward. Tessa West is an associate professor of psychology at New York University. She has published over 60 articles in psychology's most prestigious journals and has received multiple grants, including from the National Science Foundation and the National Institutes of Health, in addition to writing regularly about her research in The Wall Street Journal. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His latest two books are Blah Blah Blah: A Snarky Guide to Office Lingo and Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Today I talked to Tessa West about her book Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, 2022). This conversation explores the seven types of jerks that West has diagnosed: the kiss-up / kiss downer, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful (boss) and the gaslighter. The last type is, in West's words, almost “clinically” an evil spirit, even more cleaver and intent on doing harm than the kiss up / kick downer, both of whom are united in feeling contempt for their victims on the job. Sometimes each type has a subspecies categorization: for instance, some bulldozer are rough and obvious from their in-the-mouth machinations. Other bulldozers can be smoother and more subtle. Whatever the manifestation, however, each of these seven types are best handled by developing an array of allies at work who can help give advice and documents the bad behavior you're experiencing. As to executives, they're too busy and too eager to see themselves above the fray, West counsels; so you've got to make your own way forward. Tessa West is an associate professor of psychology at New York University. She has published over 60 articles in psychology's most prestigious journals and has received multiple grants, including from the National Science Foundation and the National Institutes of Health, in addition to writing regularly about her research in The Wall Street Journal. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His latest two books are Blah Blah Blah: A Snarky Guide to Office Lingo and Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight
Today I talked to Tessa West about her book Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, 2022). This conversation explores the seven types of jerks that West has diagnosed: the kiss-up / kiss downer, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful (boss) and the gaslighter. The last type is, in West's words, almost “clinically” an evil spirit, even more cleaver and intent on doing harm than the kiss up / kick downer, both of whom are united in feeling contempt for their victims on the job. Sometimes each type has a subspecies categorization: for instance, some bulldozer are rough and obvious from their in-the-mouth machinations. Other bulldozers can be smoother and more subtle. Whatever the manifestation, however, each of these seven types are best handled by developing an array of allies at work who can help give advice and documents the bad behavior you're experiencing. As to executives, they're too busy and too eager to see themselves above the fray, West counsels; so you've got to make your own way forward. Tessa West is an associate professor of psychology at New York University. She has published over 60 articles in psychology's most prestigious journals and has received multiple grants, including from the National Science Foundation and the National Institutes of Health, in addition to writing regularly about her research in The Wall Street Journal. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His latest two books are Blah Blah Blah: A Snarky Guide to Office Lingo and Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/psychology
Today I talked to Tessa West about her book Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, 2022). This conversation explores the seven types of jerks that West has diagnosed: the kiss-up / kiss downer, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful (boss) and the gaslighter. The last type is, in West's words, almost “clinically” an evil spirit, even more cleaver and intent on doing harm than the kiss up / kick downer, both of whom are united in feeling contempt for their victims on the job. Sometimes each type has a subspecies categorization: for instance, some bulldozer are rough and obvious from their in-the-mouth machinations. Other bulldozers can be smoother and more subtle. Whatever the manifestation, however, each of these seven types are best handled by developing an array of allies at work who can help give advice and documents the bad behavior you're experiencing. As to executives, they're too busy and too eager to see themselves above the fray, West counsels; so you've got to make your own way forward. Tessa West is an associate professor of psychology at New York University. She has published over 60 articles in psychology's most prestigious journals and has received multiple grants, including from the National Science Foundation and the National Institutes of Health, in addition to writing regularly about her research in The Wall Street Journal. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His latest two books are Blah Blah Blah: A Snarky Guide to Office Lingo and Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. Learn more about your ad choices. Visit megaphone.fm/adchoices
From Kiss-up/Kick-downers, to Credit-Stealers, Bulldozers, Free-riders, Micromanagers, Neglectful bosses, and Gas-lighters, there are several types of “jerks” we may encounter in our lives, including within the schooling environment. We all have the capacity to be a jerk at work and to cause others problems, but how we recognise that in ourselves and those around us can really impact the flow of a team. Author Tessa West, a leading expert on interpersonal communication, sheds light on how to handle difficult colleagues with grace and professionalism. In this episode, we will explore the strategies outlined in her book and learn from our guest speakers' real-life examples Tune in to our latest episode of the Leadership Bookclub podcast, where we discuss Tessa West's ground-breaking book, 'Jerks at Work.' Our esteemed guest speakers, Lynsey White (Assistant Headteacher at a school in Cornwall), and Shakiara Valu, (Head of Performing Arts and Drama at Collingwood College), will join Rachel Johnson, PiXL CEO, to share their experiences and insights on dealing with challenging personalities within different educational and workplace settings. Don't miss out on this exciting, informative, and truly vital conversation. PiXL is a partnership organisation of thousands of schools, colleges and alternative education providers spanning KS1-5. Find out more about how you could gain value from a PiXL subscription: https://www.pixl.org.uk/membership PiXL Leadership Bookclub is a We Are In Beta production. Subscribe now to download every episode directly to your phone automatically.
Our guest on this episode is social psychologist Tessa West, who's an expert on difficult workplace relationships. She's an associate professor of psychology at New York University who specializes in interpersonal interaction and communication. Her newest book is called "Jerks at Work: Toxic Coworkers and What to Do About Them." Her website is https://www.tessawestauthor.com/ Our sponsor, LightStream, is the nation's premier online consumer lender. If you want to reduce your credit card debt, one way to get ahead is by consolidating that debt and paying a low, fixed rate loan instead. LightStream makes the process simple. You can get a loan from $5000 to $100,000 and there are absolutely no fees. You can even get your money as soon as the day you apply. Rates start at 7.99% APR with Autopay and excellent credit. Just for our listeners, apply now to get a special interest rate discount and save even more. The ONLY way to get this discount is to go to LIGHTSTREAM.com/NTM. ; Subject to credit approval. Rates range from 7.99% to 23.99% APR and include 0.50% AutoPay discount. Lowest rate requires excellent credit. Terms and conditions apply and offers are subject to change without notice. Our sponsor, Zocdoc, is the only FREE app that lets you find AND book doctors who are patient reviewed, take your insurance, are available when you need them and treat almost every condition under the sun. On Zocdoc, you'll find quality doctors who focus on you, listen to you and prioritize your care. Go to Zocdoc.com/NTM and download the Zocdoc app for FREE! Then, find and book a top-rated doctor today. Many are available within 24 hours. If you have a symptom that you'd really like to get checked out, don't put it off any more! Go to Zocdoc.com/NTM and download the Zocdoc app for FREE!
Tessa West - author of, Jerks at Work - provides perspective about toxic coworkers and what to do about them.
How do we respond wisely to foolish behaviour in the workplace? Tessa West joins Igor and Charles to talk about the most common types of ‘jerks at work' - including the bulldozer, the credit stealer, and the gaslighter, discussing what drives such unhelpful behaviour, and how best to deal with it. Igor explores the different ways we can respond to uncertainty in the workplace, Tessa suggests that we're surprisingly nice to moral violators, and Charles learns the importance of building ‘affect contagion buffers' into his day! Welcome to Episode 51. Special Guest: Tessa West.
Tessa West - author of, Jerks at Work - provides perspective about toxic coworkers and what to do about them
In this episode, Tim talks with Dr. Tessa West about her book, Jerks and Work: Toxic Co-Workers and What to Do About Them. This is a fun, informative and helpful conversation about how you can navigate your workspace when dealing with complicated people and issues. To learn more about Tessa's work or to read her book, check her out here: https://www.tessawestauthor.com/ https://twitter.com/tessawestnyu?lang=en https://www.instagram.com/west.tessa/ --- Support this podcast: https://anchor.fm/original-strength/support
Eric chats with Tessa West, Associate Professor of Psychology at New York University. Tessa is a leading expert in the science of interpersonal communication. Her work has been covered by various outlets such as the New York Times and Time Magazine. She is most recently the author of “Jerks at Work: Toxic coworkers and what to do about them.”In this episode, Eric and Tessa chat about why some people are jerks at work. How do you deal with them? Are there more jerks at work now than in the past? Can we find jerks in all cultures around the world? How can we detect jerks? Who is most likely to be taken advantage of by jerks at work? On the flipside of jerks, how can you turn coworkers into friends? Finally, Tessa talks about what it was like to write a trade book, whether that is harder than writing scientific papers, and how she tries to be optimistic about people despite this dark research topic. WE NOW HAVE A SUBSTACK! Stay up to date with the pod and become part of the ever-growing community :) https://stanfordpsypod.substack.com/If you found this episode interesting at all, consider leaving us a good rating! It just takes a second but will allow us to reach more people and make them excited about psychology.Links:Tessa's bookTessa's websiteTessa's Twitter @TessaWestNYUEric's websiteEric's Twitter @EricNeumannPsyPodcast Twitter @StanfordPsyPodPodcast Substack https://stanfordpsypod.substack.com/Let us know what you think of this episode, or of the podcast! :) stanfordpsychpodcast@gmail.com
Whether on Zoom or in-person, there is always a coworker or two who get under our skin. Tessa West is an associate professor of psychology at New York University, and she joins host Krys Boyd to discuss the different personality types that tend to make work miserable and the methods of social psychology you can employ to neutralize them. Her book is called “Jerks at Work: Toxic Coworkers and What to Do About Them.” This episode originally aired on March 29, 2022
From cubicles to open floor plans, from conference rooms to Slack channels and Zoom calls, the workplace has changed a great deal over the years. There is one thing that never changes, however. You'll always have to deal at some point with workplace jerks who can wreak havoc in your professional life, career and role. Joining us today is Tessa West, a Professor of Psychology at New York University, where she is a leading expert on interpersonal interaction and communication. Tessa has published over 60 articles in the field of psychology's most prestigious journals, and has received multiple grants, including from the National Science Foundation and the National Institutes of Health. She is the recipient of the Theoretical Innovation Prize from the Society for Personality and Social Psychology and writes regularly about her research in The Wall Street Journal. Tessa is also the author of the book, Jerks at Work: Toxic Coworkers and What to Do About Them. Today, we take a closer look at the seven types of jerks that she describes and dive into her definitive guide for dealing with (and ultimately breaking free from) the overbearing bosses, irritating coworkers, and all-around difficult people who can make your work-life miserable. To learn how to spot a jerk and also how to ask for the right kind of feedback you need to prevent you from becoming a jerk yourself, plus helpful strategies for dealing with workplace jerks, tips for finding great allies, and so much more, don't miss this episode. Key Highlights From This Episode: How Tessa landed on this topic and what compelled her to write about it [02:55] Cultural norms that steer us away from conflict and why we need to learn to face it [04:46] The seven types of jerks and how to identify them [11:25] What these jerks might have experienced in childhood that drives their behavior today [17:10] The fascinating origins of the term ‘gaslighting' and how it relates to narcissism [29:32] Proven strategies for handling each type of jerk [30:32] Tips for reframing your work relationships and finding trusted allies [32:30] Encouragement and advice for dealing with jerks and toxic coworkers [36:35] How to recognize if you're the jerk at work [37:44] For More Information: Tessa West Tessa West at NYU Connect with Tessa on LinkedIn and Twitter Jerks at Work: Toxic Coworkers and What to Do About Them Links Mentioned in Today's Episode: Tessa's book, Jerks at Work: Toxic Coworkers and What to Do About Them, on Amazon and Audible. Take Tessa's free tests to find out “Am I a Jerk at Work?”, “Am I an Effective Ally?”, or submit your workplace problem for direct feedback Kathy's viral article, ‘6 Toxic Behaviors That Push People Away: How To Recognize Them In Yourself and Change Them'. ——————— Ready to Take Your Professional Life and Leadership to the Next Level? Gain the confidence and strength you're ready for, and become The Most Powerful You! In reading a great deal about leadership today, and interviewing top leadership experts, I'm recognizing a disappointing trend - that the general concept and understanding of leadership has become so vague and watered down that most of it isn't helpful at all, and it's not suited to a majority of women and men who want to lead differently. My Most Powerful You training goes deeper. It helps you recognize and understand more clearly key aspects about yourself – as a leader, communicator, manager and uplifter of others. And it guides you to take empowering, transformative actions to operate in your role and career in a way that takes your leadership and your career higher, making the impact you dream to. If you truly want to grow your leadership and influence, help your teams thrive, and build an organization where all can say they are “The Most Powerful We” together, this is the right training for you. Take this course individually or bring it to your workforce and teams today! Visit The Most Powerful You training HERE. ——————— JOIN KATHY IN HER AMAZING CAREER PROJECT 16-WEEK ONLINE COURSE, STARTING OCTOBER 6TH AND BUILD A HAPPIER CAREER THIS YEAR! ('m thrilled to share that the enrollment window for the Fall session of my 16-week Amazing Career Project course is open now! Learn more and register here: Amazing Career Project This Fall session – which starts October 6th – teaches professional women and men how to take the 16 most essential steps to building a rewarding, joyful, and successful career in the fastest, most direct way possible. Through the four months of the course, you'll get: 16 jammed-packed instructional videos on the 16 essential steps for building a successful and rewarding career 16 weekly live group coaching calls with me 16 tailored homework assignments that move you forward fast An amazing online support network of members to help you My own hand-picked collection of premier resources for additional help PLUS: Great lifetime discounts to my private coaching programs and events And so much more! Check out amazingcareerproject.com today for some fantastic bonuses and savings. Truly, this is a powerful investment in you and your career and there is nothing to lose and so much to gain. I'd love to work with you this Fall! ——————— Order Kathy's book The Most Powerful You today! In Australia and New Zealand, click here to order, elsewhere outside North America, click here, and in the UK, click here. If you enjoy the book, we'd so appreciate your giving the book a positive rating and review on Amazon! Other resources:Kathy's Power Gaps Survey, Support To Build Your LinkedIn Profile To Great Success & Other Free Resources Kathy's TEDx Talk, 'Time To Brave Up' & Free Career Path Self-Assessment Kathy's Amazing Career Project video training course & 6 Dominant Action Styles Quiz ——————— Sponsor Highlight I'm thrilled that both Audible.com and Amazon Music are sponsors of Finding Brave! Take advantage of their great special offers and free trials today! Audible Offer Amazon Music Offer ——————— Quotes: “We don't learn this stuff. We don't learn how to detect jerks early. We don't learn how to have conflict early. A lot of these problems stew. Eventually, we maybe get fed up [or] we turn to coping mechanisms that don't work.” — @TessaWestNYU [0:03:45] “You imagine conflict more than you actually [encounter] it. That perception is what leads us to avoid these situations.” — @TessaWestNYU [0:08:29] “We know that adult attachment styles don't just affect your personal relationships; they affect your workplace ones as well.” — @TessaWestNYU [0:17:33] “Gaslighters cause the most long-term damage out of all these types [of jerks]. The psychological warfare they engage in is just next level!” — @TessaWestNYU [0:27:24] “This stuff is hard. If anyone comes to you and says, ‘There's a quick fix. If you just did X, Y, and Z, these problems would go away,' don't believe them!” — @TessaWestNYU [0:36:47] “It's all about the small behavioral changes. Little things accumulate. Don't try to hit [the problem] with a hammer. Just go slow and steady. That wins the race here.” — @TessaWestNYU [0:37:25] Watch our Finding Brave episodes on YouTube here! Don't forget – you can experience each Finding Brave episode in both audio and video formats! Check out new and recent episodes on my YouTube channel at YouTube.com/kathycaprino. And please leave us a comment and a thumbs up if you like the show!
On this episode of Defence Deconstructed, David Perry speaks to Stephen Nagy about Canada's presence in the Indo-Pacific This episode of Defence Deconstructed is brought to you by Irving Shipbuilding and Davie Shipyard. Participants Bios: Stephen Nagy is a CGAI Fellow and Professor at the International Christian University in Tokyo – https://www.cgai.ca/stephen_nagy Host bio: David Perry is the President of the Canadian Global Affairs Institute – www.cgai.ca/staff#Perry Read: Jerks at Work by Tessa West – https://www.penguinrandomhouse.com/books/652757/jerks-at-work-by-tessa-west/ The Avoidable War by Kevin Rudd – https://www.publicaffairsbooks.com/titles/kevin-rudd/the-avoidable-war/9781541701304/ Leadership by Henry Kissinger – https://www.penguinrandomhouse.ca/books/692733/leadership-by-henry-kissinger/9780593489444 Recording Date: 23 Sep 2022 Follow the Canadian Global Affairs Institute on Facebook, Twitter (@CAGlobalAffairs), or on LinkedIn. Head over to our website at www.cgai.ca for more commentary. Produced by Charlotte Duval-Lantoine. Music credits to Drew Phillips
The old rules of business etiquette are in big bleeping trouble. Ghosting is on the rise, with some workers not even showing up for their first day. Those who do stay are texting during meetings, skipping those team bonding happy hours or not returning emails and Slack messages. Is this a result of the pandemic or just an evolution of the cultural norms we expect in the office? Psychology professor Tessa West tells us how a perfect storm of disengagement and avoidance led to what some consider a rise in rudeness. Then Toni Purvis, the founder of the School of Disruptive Etiquette, gives us a lesson in the dos and don'ts of workplace manners. Further Reading What the #@$%! Happened to Our Manners at Work? Sure, Work Makes Us Want to Swear. But Should You? Finally, We Can Wear Shorts in the Office. (Maybe) The Workplace Report
So often, we think we know what other people are thinking. But researchers have found that our attempts at reading other people go wrong more often than we realize. This week, we talk with psychologist Tessa West about what we can all do to read people more accurately.If you like today's show, be sure to check out last week's conversation about emotions, and how they're shaped by where we live. And if you'd like to support our work, you can do so at support.hiddenbrain.org.
You're working under a boss who really rubs you the wrong way. So you quit your job and take another. But in your new office, you find yourself stuck with a co-worker who bugs the tar out of you.The presence of annoying, incompetent, and underhanded people isn't a particular workplace problem, but a universal human problem. In any and every group of people, there are going to be bothersome and troublesome personalities.So if you can't entirely escape them, how do you get along with your fellow humans at work? My guest today has some research-backed advice. Her name is Tessa West, and she's a professor of psychology and the author of Jerks at Work: Toxic Coworkers and What to Do About Them. Today on the show, Tessa describes the seven types of jerks you run into at work — the kiss-up/kick-downer, credit stealer, bulldozer, free rider, micromanager, neglectful boss, and gaslighter — and shares what drives their respective behaviors and how to deal with them.Resources Related to the PodcastAoM Article: How to Deal With Bad CoworkersLet Me Google That For YouAoM Podcast #627: How to Deal With Jerks, Bullies, Tyrants, and TrollsAoM Podcast #799: Getting Along Is OverratedAoM Podcast #559: How to Handle Difficult ConversationsConnect With Tessa WestTessa's Website
Bosky Mukherjee interviews Tessa West, author of “Jerks at Work.” The two explore what goes into the making of jerk-like behavior at work and consider common reactions of those who are targeted. Grab a copy of "Jerks at Work": https://amzn.to/3Bg3DJI
“No siempre estaremos preparados para lidiar con personas conflictivas, muy en especial cuando somos nuevos en un entorno laboral”. Esta es la afirmación de Tessa West, psicóloga social quien publicó el libro “Jerks at Work: Toxic Coworkers and What to Do About Them” (Los idiotas en el trabajo: Compañeros tóxicos y cómo lidiar con ellos), de donde se deriva el artículo publicado en la prestigiosa revista Harvard Business Review, del cual hago un breve resumen para este podcast. Aquí podrás conocer: ¿Quiénes son esos 5 idiotas a quiénes encontrarás en tu trabajo? ¿Cuáles son sus características? ¿Qué ambientes y comportamientos los impulsan? y ¿Cómo puedes lidiar con estos indeseables? Puedes leer toda la transcripción del audio con sus notas y vínculos en el Blog de Grupos Mastermind entrando en: http://bit.ly/tmpod O, accede directamente al post en: http://bit.ly/emision777 Allí mismo encontrarás casi todos los artículos correspondientes a cada emisión del Podcast. Si necesitas información acerca de ésta y cualquier otra entrada del Blog o del Podcast ponte en contacto conmigo a info@themanagerspodcast.com o entra en mi página web https://www.themanagerspodcast.com También puedes seguirme en YOUTUBE en ´El Canal de Gustavo Pérez’: https://www.youtube.com/channel/UC-y63mQhEnCU5ec5aqbdfjA Si estás interesado en participar en uno de los Grupos Mastermind que gestiono, puedes contactarme también en: http://www.facebook.com/TheManagersPodcast En Twitter y en Instagram soy @podcastmanager Escucha el episodio completo en la app de iVoox, o descubre todo el catálogo de iVoox Originals
Scooters. Bikes. E-mopeds. If you're an urban dweller, you've probably seen a variety of these vehicles whizzing by—and you're likely to see more in the future. In this episode of The McKinsey Podcast, McKinsey partner Kersten Heineke speaks with global editorial director Lucia Rahilly about micromobility: who's using it, why it's becoming more popular, and how cities can adapt to a future of tiny transportation. Following their conversation, we hear from NYU associate professor of psychology Tessa West about toxic coworkers. In her book, Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, January 2022), featured in a recent edition of our Author Talks series, West describes how to handle jerks at work–and how not to become one yourself. Theme music written, produced and performed by Joy Ngiaw. Read more > Listen to the podcast (duration: 27:02) >
Scooters. Bikes. E-mopeds. If you're an urban dweller, you've probably seen a variety of these vehicles whizzing by—and you're likely to see more in the future. In this episode of The McKinsey Podcast, McKinsey partner Kersten Heineke speaks with global editorial director Lucia Rahilly about micromobility: who's using it, why it's becoming more popular, and how cities can adapt to a future of tiny transportation. Following their conversation, we hear from NYU associate professor of psychology Tessa West about toxic coworkers. In her book, Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, January 2022), featured in a recent edition of our Author Talks series, West describes how to handle jerks at work–and how not to become one yourself. Theme music written, produced and performed by Joy Ngiaw.See www.mckinsey.com/privacy-policy for privacy information
We've all had to deal with problematic bosses or coworkers at some point in our career journeys. But the issue is how can you deal with them in a productive way, so everyone still feels comfortable in the workplace and gets their work done.Tessa West is a Professor of Psychology at New York University and a leading expert in the science of interpersonal communication. Her research focuses on questions such as: How can we improve communication across cultural and national divides, and what hurdles do we need to overcome to make hybrid communication work? She is also the author of “Jerks at Work” which focuses on coping with toxic colleagues.Tessa joins Greg to talk about how toxicity can affect productivity in an office environment, maybe having some empathy for the jerks, credit stealing, and finding allies within the workplace.Episode Quotes:Three rules to consider before quitting your jobI have a couple rules. One is, the person who's creating these problems, you know, or the person who's in charge of the person creating these problems, are they motivated to change? Are they motivated to fix it? So, if the motivation isn't there, you're not going to get anywhere. And then the second piece of that is, assuming they're not motivated, how much flexibility do you have at all to shift over to a new team? To a new manager? If you're stuck in this kind of power dynamic, they are not motivated to change and these behaviors are deal-breakers, it's just like any relationship—you don't really have much of a choice but to exit. But I would definitely try, you know, having some of those conflict conversations. Don't kind of jump out right away because you think the grass is greener. You know, we're seeing with the great resignation, a lot of people are surprisingly wishing they had their old job back because we have very little evidence that the new place we're going to is any better. So, I'd add the kind of last piece of advice is, when you're thinking about leaving and you know where you're going to go next, you have to put them through the same kind of gauntlet that you put your old job through to make sure that those same problems, or even worse problems you've never even heard of, don't exist. And we don't interrogate new jobs in the same way that we interrogate our existing jobs. We sort of always assume it's going to be better. But you have to really interrogate them before you make that step, because if you're not careful, you're just going to have a career of a whole bunch of horizontal moves. And it's going to be very hard to climb up.What “toxic” really meansWe use the word "toxic" a lot. We throw it around. And everyone says it, but no one knows what it means. And I think it's very much in the eye of the beholder. One person's toxic coworker, or toxic boss, is another person's someone with leadership potential who knows how to get ahead here.How smart jerks can turn your good traits into badSo, one thing that bosses do is they try to show as much trust in teams as possible. So, there's this whole movement out there to not micromanage, to trust people. We use this kind of vague language that implies that, if we're overseeing them too much, if we're communicating with them too much, they're going to burn out, they're going to get irritated, they want autonomy, you know, all that kind of good stuff. But smart jerks at work will take advantage of cultures that are trying to sort of create that level of autonomy by sneaking in and actually taking over the reins and communicating for their boss, often, for people who are not one step beneath the boss but two steps beneath them.Show Links:Recommended Resources:Diederik StapelGuest Profile:Faculty Profile at New York UniversityProfessional Profile at BrightSight SpeakersTessa West WebsiteTessa West on LinkedInTessa West on TwitterHer Work:Tessa West on Google ScholarTessa West on SubstackThe West Interpersonal Perception LabJerks at Work: Toxic Coworkers and What to Do About Them
My guest today is Tessa West. She is a professor of social psychology at NYU and the author of the new book Jerks at Work. In this episode, Tessa and I discuss her book, how to identify jerks at work, how to spot these attributes in yourself and how to move forward. Punk Rock HR is proudly underwritten by The Starr Conspiracy. The Starr Conspiracy is a B2B marketing agency for innovative brands creating the future of workplace solutions. For more information, head over to thestarrconspiracy.com. To read the full show notes for this episode, visit: https://laurieruettimann.com/jerks-at-work
From who did you learn your leadership skills? How can a leader easily identify the real free-riders in their team? What does it take to create a genuinely safe work environment? Today I have an incredible conversation with Dr. Tessa West, who is a professor of Psychology at NYU and the author of Jerks at Work. Together we unpack what happens when leaders don't set a good example, and how it's still possible to learn from bad leadership. We also get into safe work environments and creating holistic reward structures. Thanks for listening! I'd love to connect with you over on Instagram @impactdrivenleader SHOW NOTES AND RESOURCES: Click here Join the Impact Driven Leadership Community Sign up for The Impact Driven Leader Book Club WEBSITE: www.impactdrivenleaderpodcast.com
Nora chats with NYU psychology professor Tessa West about her book Jerks at Work: Toxic Coworkers and What to Do About Them, and offers strategies on how to deal with difficult people at work (from co-workers to managers), and communication tips that go beyond confrontation, to knowing how and when to speak up. For more info on our presenting sponsor, check out realvision.com/businesscasual. Host: Nora Ali Producer: Bella Hutchins Video Editors: McKenzie Marshall and Christie Muldoon Production, Mixing & Sound Design: Daniel Markus Music: Daniel Markus & Breakmaster Cylinder Fact Checker: Kate Brandt Senior Producer: Katherine Milsop VP, Head of Multimedia: Sarah Singer Full transcripts for all Business Casual episodes available at https://businesscasual.fm
Tessa West (@tessawestnyu) is a social psychology professor at New York University and the author of Jerks at Work: Toxic Coworkers and What to Do About Them. What We Discuss with Tessa West: The seven types of jerks at work: the kiss up/kick down, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful boss, and the gaslighter. Why prioritizing conflict management as a skill is crucial for identifying and coexisting with jerks at work. How to stop the jerks at work from taking credit for all of your good ideas. Have mercy: jerks at work aren't necessarily villains -- their poor patterns hurt them just as much as they hurt everyone else. What we can do to ensure that we're not the jerks at work. And much more... Full show notes and resources can be found here: jordanharbinger.com/706 Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Miss the first show we did with Pivot co-host and NYU Stern School of Business professor Scott Galloway? Catch up here with episode 204: Solving the Algebra of Happiness! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally!
IN THIS EPISODE: Chances are you've dealt with a jerk or two at work. But there's an even stronger possibility you've gone about it the wrong way -- and possibly made a bad situation worse. In Episode 87, Tessa West deconstructs jerky behavior and helps us place it into a larger context. You'll learn how to identify different jerk profiles (they come in different shapes and sizes), how to gather helpful intel and allies, and how to resolve problems with losing your standing or sanity. This is a great conversation for anyone dealing with those tricky interpersonal dynamics at work and may even shed some light on our own subtle tendencies to play the part of the jerk without realizing it. After listening to Tessa, you'll have a whole new set of strategies for handling jerks at work. ABOUT TESSA WEST: Tessa West is an Associate Professor of Psychology at New York University and a leading expert in the science of interpersonal communication. Her work has appeared numerous outlets in the popular press, including Scientific American, the New York Times, ABC World News, TIME, The Guardian, Bloomberg, Strategy and Business, and was even cited before the US Supreme Court. She's a regular contributor to the Wall Street Journal and is the author of Jerks at Work: Toxic Coworkers and What To Do About Them. Website | Twitter
In this Better@Work episode, we're excited to welcome the amazing Tessa West for a high energy, fun and insightful chat. I came across Tessa in the last year through her amazing book, Jerks at Work: Toxic Coworkers and What to do About Them. Social psychologist Tessa has spent years leveraging science to help people solve interpersonal conflicts in the workplace. What she discovered is that most of our go-to tactics don't work because they fail to address the specific motivations that drive bad behaviour. In the book, she deep dives the seven jerks you're most likely to encounter in the workplace, drawing on decades of original research to expose their inner workings and weak points — and ultimately deliver an effective game plan for stopping each type before they take you down with them. It's a book I wish I had many years ago. Quick episode breakdown: I chat with Tessa around what her inspired to work in the area of interpersonal interaction and communication, and why she wrote her book Jerks at Work: Toxic Coworkers and What to do About Them Tessa talks about the seven types (archetypes) of jerks at work; kiss-up/kick-downer, credit stealer, bulldozer, free-rider, micromanager, neglectful boss and the gaslighter We agree there are always jerks at work, however you can deal with them by understanding how they tick, and using tactics to understand their motivations and restore your emotional wellbeing I share my challenges with a gaslighter and micromanager and we talk through the types of conflicts you're likely to encounter in the workplace and evidence-based approaches for dealing with toxic bosses, annoying coworkers, and difficult people at work. While dealing with challenging people is not easy, we also have some fun talking through some of personal examples of toxic individuals (sometimes you have to laugh are their brazen approach, humour helps too!!). Tessa talks to me about her quiz we can take to make sure we are not the jerk at work Finally, Tessa shares an amazing tip on some advice she received which makes her better at work Let's Take This offline In our “Let's take this offline” segment I debrief on Tessa's key insights with my friend Annette and answer a question from Emma about dealing with a difficult manager. Get in touch: Cathal@betteratwork.com.au or https://betteratwork.com.au Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: https://betteratwork.com.au/contact-us/ Get the newsletter: https://betteratwork.com.au/ About Tessa Tessa West is an Associate Professor of Psychology at New York University. A leading expert on interpersonal interaction and communication, and quantitative analysis and statistics, her work has been covered in the New York Times, The Guardian, the WSJ, TIME, the Huffington Post and The Globe and Mail. Her experiences as a rising leader in the world of academia - often as the only woman, and youngest person in the role by a magnitude of decades - have given her a unique perspective on jerks at work. She regularly gives talks to global organisations including Capital One, KPMG, Gilead and Pfizer, to help employees improve their relationships. Book: Jerks at Work: Toxic Coworkers and What to do About Them Quiz: “Am I a Jerk at Work?” Website: TessaWestAuthor.com See omnystudio.com/listener for privacy information.
In today's episode, Emilie chats with Tessa West, an Associate Professor of Psychology at New York University and author of Jerks at Work, a new book about how to navigate the day-to-day realities of working with toxic colleagues. Related Links:Learn more about TessaGrab a copy of Jerks at WorkEnroll in Level Up, our leadership acceleratorEp 31: Giving Effective FeedbackEp 206: How to be the Best People ManagerEp 268: How to Lead with Emotional IntelligenceEp 343: Got a Bad Boss? How to Manage Up EffectivelyEp 147: Toxic Workplace Warning SignsEp 292: How to Leave a Toxic Workplace BehindDownload our FREE Job Search Guide & Negotiation Guide Join the Courage Community on FacebookGot a boss move you'd like to share? Schedule a call to chat with Emilie!Got a career conundrum you want me to cover on the podcast? Leave me a voicemail at 910-668-BOSS(2677) or shoot us an email at info@bossedup.org.
Author and Prof. of Psychology at NYU Tessa West has both practiced and witnessed 'jerkery' in the workplace and shares the 7 Types of Workplace Jerks, why jerks might not know they're being jerks (and how to help them see it) and how to see the signs that you may be practice a type of work 'jerkery'. You can take Tessa's quiz on either 'jerk or ally' or buy the book 'Jerks At Work' here https://www.tessawestauthor.com/
Hosted by Andrew Keen, Keen On features conversations with some of the world's leading thinkers and writers about the economic, political, and technological issues being discussed in the news, right now. In this episode, Andrew is joined by Tessa West, co-author of Jerks at Work: Toxic Coworkers and What to Do about Them. Tessa West is an Associate Professor of Psychology at New York University, where she is a leading expert on interpersonal interaction and communication. She has published over 60 articles in the field of psychology's most prestigious journals, and has received multiple grants, including from the National Science Foundation and the National Institutes of Health. She is the recipient of the Theoretical Innovation Prize from the Society for Personality and Social Psychology. She writes regularly about her research in the Wall Street Journal. Learn more about your ad choices. Visit megaphone.fm/adchoices
Do you have a toxic co-worker or gaslighting boss? If you do, you need this field guide to understand the motivations of the 7 different types of "Jerks at Work". Associate Professor Of Psychology Tessa West has identified a taxonomy of personality types ranging from the cunning to the intentionally devious. It's a book which puts power back in the hands of those dealing with bad behaviour of others at work. Michelle Martin discusses the strategies you can use today in this interview. See omnystudio.com/listener for privacy information.
On this week's episode of the Meet the Business Author podcast we spoke with Tessa West, Associate Professor of Psychology Research at New York University and Author of 'Jerks at Work', a guide to effectively dealing with difficult people who make your working life difficult.Listen for a further look at the seven types of jerks Tessa identifies and how to plan communication with each. You can also hear more about her research on social perceptions including the influence it has on workplace cultures.
Our guest on this episode is social psychologist Tessa West, who's an expert on difficult workplace relationships. She's an associate professor of psychology at New York University who specializes in interpersonal interaction and communication. Her newest book is called "Jerks at Work: Toxic Coworkers and What to Do About Them." If your work environment is stressful, you may find it impacting your home life as well. You might have an overbearing boss or an irritating coworker who's making your life miserable and taking a toll on your mental health. If this sounds like you, then you won't want to miss this one! Thanks to our sponsors of this episode! --> Athletic Greens: Athletic Green's AG One is a special blend of ingredients that supports your gut health, nervous system, immune system, energy recovery, focus and aging. Athletic Greens uses the best products based on the latest science with constant product iterations. Right now, it's time to reclaim your health and arm your immune system with convenient daily nutrition, especially in the flu and cold season. Athletic greens is going to give you a free one year supply of immune supporting vitamin D and five free travel packs with your first purchase. All you have to do is visit athleticgreens.com/ntm. --> LinkedIn: Being professional is more than what you do for work. It's finding the right balance between work and life and prioritizing the things that really matter. Right now, LinkedIn members are talking about things like needing more flexibility around where we work, how we work, and even taking time away from work to focus on family or mental health. Those things shouldn't stunt career development and growth. Instead, they should enhance it as we show up on our own terms. It just makes sense that your potential clients, customers, or employers want to hire someone who's authentic– they want to know who you really are. You're more than just a job title. Visit www.linkedin.com to create an account or sign in to update your profile and join the conversation today! →NordPass: NordPass is a simple, easy to use, and very secure password manager created by the cyber security experts who built NordVPN, the advanced online security and privacy app trusted by millions of users around the world. NordPass will generate secure passwords for you, and there's no need to memorize all of them because NordPass stores them in one place. NordPass has an autofill feature so you can log in faster, and NordPass is a zero knowledge password manager, which means that no one else, but you can see what's in your encrypted vault. Get 70% off a two year plus an additional month free NordPass premium plan at www.nordpass.com/nobodytoldme or use code nobodytoldme. Valid through March 17th. Learn more about your ad choices. Visit megaphone.fm/adchoices
From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there's one thing that never changes: you'll always encounter jerks and toxic coworkers. Our guest today is Tessa West, a social psychologist and the author of Jerks At Work. Tessa is a leading expert on interpersonal interactions including interactions between toxic coworkers and bosses. We discuss the different types of jerks, the behavior that drives them, and how you can get them off your back once and for all. Weekly Newsletter Sign-Up: http://bit.ly/37hqtQW Follow Career Contessa: http://bit.ly/2TMH2QP Mission: Motivation: https://bit.ly/3lghBFk Tessa West: https://bit.ly/3Kg8oWM Jerks At Work Book: https://bit.ly/3ttssxT Workplace Toxicity Quiz: https://bit.ly/3IFuMbr Produced by Dear Media.
In the intro, Sarah and Laura discuss their creative processes -- how do they come up with ideas, content, writing? Then, social psychology professor and author Tessa West joins Laura to chat about "Jerks at Work" -- her phrasing and part of the title of her upcoming book, Jerks at Work: Toxic Coworkers and What to Do About Them.In the Q&A, a science professor writes in asking how to help students/postdocs set and reach for goals.Episode Sponsors:Daily Harvest: Delicious and convenient meals shipped to your home! Go to dailyharvest.com/bestof to get up to forty dollars off your first boxCaraway Home: Nontoxic cookware made modern. Visit Carawayhome.com/bestof to take advantage of a limited-time offer for 10% off your next purchase. Learn more about your ad choices. Visit megaphone.fm/adchoicesSee omnystudio.com/listener for privacy information.
In the intro, Sarah and Laura discuss their creative processes -- how do they come up with ideas, content, writing? Then, social psychology professor and author Tessa West joins Laura to chat about "Jerks at Work" -- her phrasing and part of the title of her upcoming book, Jerks at Work: Toxic Coworkers and What to Do About Them. In the Q&A, a science professor writes in asking how to help students/postdocs set and reach for goals. Episode Sponsors: Daily Harvest: Delicious and convenient meals shipped to your home! Go to dailyharvest.com/bestof to get up to forty dollars off your first box Caraway Home: Nontoxic cookware made modern. Visit Carawayhome.com/bestof to take advantage of a limited-time offer for 10% off your next purchase. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Talk Nerdy, Cara is joined by NYU psychology professor Dr. Tessa West to talk about her new book, "Jerks at Work: Toxic Coworkers and What to Do About Them." They talk about the types of conflicts you're likely to encounter in the workplace and evidence-based approaches for dealing with toxic bosses, annoying coworkers, and all-around jerks at work.
Tessa West addresses the seven common types of jerks at work–and how to deal with them effectively. — YOU'LL LEARN — 1) How to tell if someone is being an intentional jerk at work 2) How to identify your particular type of work jerk 3) How to tell if you're the jerk at workSubscribe or visit AwesomeAtYourJob.com/ep745 for clickable versions of the links below. — ABOUT TESSA — Tessa West is an Associate Professor of Psychology at New York University, where she is a leading expert on interpersonal interaction and communication. She has published over 60 articles in the field of psychology's most prestigious journals, and has received multiple grants from the National Science Foundation and the National Institutes of Health. She writes regularly about her research in the Wall Street Journal. • Book: Jerks at Work: Toxic Coworkers and What to do About Them • Quiz: “Am I a Jerk at Work?” • Website: TessaWestAuthor.com — RESOURCES MENTIONED IN THE SHOW — • Book: Children of Time by Adrian Tchaikovsky — THANK YOU SPONSORS! — • University of California Irvine. Chart your course to career success at ce.uci.edu/learnnow See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Tessa West, author and Associate Professor of Psychology at NYU, discusses her new book "Jerks at Work: Toxic Coworkers and What To Do About Them". She identifies the types of jerks you're likely to encounter in the workplace—from overbearing bosses to irritating colleagues—and provides a strategic and ethical game plan for breaking free from these difficult people.
Joining Lynn and Pete this week is Julie Bogart, the author of RAISING CRITICAL THINKERS: A Parent's Guide to Growing Wise Kids in the Digital Age. Julie Bogart is known for her common-sense parenting and education advice. She's the author of the beloved book THE BRAVE LEARNER: Finding Everyday Magic in Homeschool, Learning, and Life. She joins us in the first half.Then, from open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there's one thing that never changes: you'll always encounter jerks. this week, social psychologist Tessa West joins Lynn and Pete on The Mountain Life. In her new book JERKS AT WORK: Toxic Coworkers and What to Do About Them, reveals scientific-based strategies to dealing with—and ultimately breaking free from—the people who make work and life miserable, whether it's an overbearing boss, an irritating coworker, or sometimes, even you.
We've all had to deal with those people at work that steal our work, sit lazily by as we do extra work, and tear us down to get ahead. Those are some of the jerks that you may find at work. I've experienced plenty of these in my life, so I'm well versed in this topic. I'm joined today by Tessa West. She just published her first book called 'Jerks At Work: Toxic Coworkers and What To Do About Them'. Tessa identifies the seven jerks you're most likely to encounter and gives us some great advice for how to deal with them and stop them before they cause too much damage. I loved this conversation with Tessa. We discuss these jerks while using many examples from my current employment situation. We also chat about working from home, the real reason people are leaving their jobs and my daughter's love for Cocomelon.
Social psychologist Tessa West joins us to share ideas on how to deal with toxic coworkers in new book: "Jerks at Work: Toxic Coworkers and What to Do About Them."
Second City Works presents "Getting to Yes, And" on WGN Plus
Kelly commiserates with NYU professor Tessa West about her new book, “Jerks at Work: Toxic Coworkers and What To Do About Them.” “The antidote to jerks at work is friends at work.” “Bad behavior at work is contagious.” “Record keeping is kryptonite to gaslighters.” #collaboration#leadership#resilience
In this live taping of the podcast at Caveat in NYC, Dr. Tessa West, the author of Jerks at Work, conducts quizzes to see what kind of jerk you are and what kind of jerk most-easily persuades you in the workplace. You will also learn how to counteract the behaviors of people who make work suck more than it should. West is a leading expert on interpersonal interaction and communication and will explain how to make work suck less as we return to our offices and figure out how to balance working remotely with working in-person after a year of re-imagining what work even means. West's new book is an exploration of all the psychological research into how and why gaslighters, bulldozers, neglectors, micromanagers and more do their thing in our workplaces and how to use what we know from decades of psychological research to counteract their Machiavellian machinations. Patreon: http://patreon.com/youarenotsosmart See omnystudio.com/listener for privacy information.
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