Podcasts about jenis

Menikah bukan berarti hidup dalam penjara. Ada ruang yang seharusnya didapatkan pasangan untuk bertumbuh dan mengenal dirinya sendiri lebih baik lagi.Selengkapnya, yuk nonton episode kebebasan dalam pernikahan bareng Ario Nucha!Timestamp:00:01 Opening03:23 Istri punya waktu untuk sendiri08:25 Pertimbangan pasangan me time10:34 Kalau suami yang me time ….16:00 Bedanya kebebasan sebelum dan setelah menikah19:10 Hal yang bikin seakan gak bebas22:03 Jenis me time setiap orang beda

Kuliah Bahrul Mazi Jilid 21 yang berlangsung di Masjid Abdullah Fahim, Bertam, Pulau Pinang pada 13 November 2019.~ Kisah Saidina Ali nak meminang anak Abu Jahal~ Saidina Fatimah anak Nabi seorang yang cerdik~ Jumlah dan nama anak-anak Nabi~ Kisah anak Nabi yang wafat ketika masih bayi~ Istimewanya Saidina Uthman Bin Affan~ Cara Saidina Fatimah berjalan sebiji macam Nabi ~ Bisikan rahsia Nabi~ 6 bulan selepas Nabi wafat, Saidatina Fatimah pula wafat~ Demi Allah anak Nabi tidak akan bermadu dengan anak musuh Allah~ Biodata ringkas Abu Al As yang dikahwinkan dengan anak Nabi~ Nabi diuji dengan menantu yang tidak mahu masuk Islam~ Nabi menangis tengok kalung pusaka~ Nabi yang kita sambut Maulidnya, bukan saja baik dengan orang Islam, malah dengan yang bukan Islam~ Yahudi datang buat laporan kepada Nabi, kata sahabat Nabi pukul dia~ Hang cakap macam ni, sebab nak hina Nabi Muhammad ka?~ Kita punya cakap, dengan orang yang faham, tidak sama~ Bahaya salah faham (perangai tak macam orang Islam)~ Bapak, cikgu kafirkan saya~ Hangpa jangan nak bandingkan antara Nabi-nabi~ Pada hari akhirat, ketika semua orang pengsan sebelum bangkit dari kubur~ Kita seronok bila orang puja dan puji kita, ini penyakit~ Kita Nabi dengan anak muda seorang Yahudi~ Taatlah kepada Abu Kassim~ Masuk Islam, terlepas daripada Neraka~ Antara ajaran Nabi, ialah jaga persaudaraan~ Jangan jadi batu api yang melagakan orang-orang Islam~ Pepecahan ini merugikan~ Orang kafir bersatu sesama mereka~ Kalau orang Islam tak boleh bersatu, akan jadi rosak besar dan fitnah-- BAHRUL MAZI JILID 21 MUKA SURAT 114 -- ~ Tafsir Surah Ali Imran~ Maksud surah madaniah~ Persamaan antara surah Al Baqarah dengan surah Ali Imran~ Antara persamaan Nabi Adam dan Nabi Isa~ Ayat Quran ada dua jenis (muhkamah dan mutasyabihah)~ Vanggey kelas bahasa Tamil~ Perkataan tak ada makna~ Ayat ada kesamaran pada maknanya~ Apa makna huruf-huruf potong dalam Quran~ Maksud meditasi~ Aliran pemikiran salaf dan khalaf~ Bertengkar tuduh orang golongan mujassimah~ Jenis-jenis kitab tafsir~ Lali dan shan, kena ada eyes contact semasa beri kuliah~ Senang baca tajuk tanda kiamat~ Bahasa klasik, mengkala, mengkalu~ Masalah orang yang ada syak dan mereng dalam hati~ Maksud Nabi Isa itu roh Allah~ Geng yang suka fitnah~ Maksud Allah istiwa di arasy~ Waktu yang terbaik untuk bangun tahajjud~ Allah turun ke langit dunia~ Ada orang yang cuba menafsirkan Quran dengan huduh~ Kisah dalam Surah Al-Baqarah tentang sembelih lembu~ Golongan syiah tuduh isteri Nabi berkonspirasi bunuh Nabi~ Kisah Nabi Yusuf dan riwayat Israeliyat~ Setakat mana kisah Nabi Yusuf yang diceritakan dalam Quran~ Allah jaga Nabi Yusuf sejak awal, walaupun sebelum jadi Nabi~ Cinetron Nabi Yusuf~ Bayi bercakap sebagai saksi~ Harta duiti daki dunia hey, duiti nehi mohabbat calo hey~ Tafsir mimpi raja ~ Negeri ni akan dilanda kemarau yang panjang~ Allah bersihkan nama NabiNya~ Siapa Zulaikha?~ Jauhi kisah yang tak terdapat dalam hadisSETERUSNYA~ Apa yang patut buat bila ada orang yang tafsir Quran dan hadis secara salah?~ Kenapa Allah tak buat semua manusia ni Islam semua?~ Berita dari Astro Awatni--Dapatkan External SSD 512GB Sempena 11 Tahun Zonkuliah : https://toyyibpay.com/Zonkuliah-External-SSD-512GB--Sokong Projek Zonkuliah Dengan Menyumbang Ke Akaun Berikut : ➢ https://payment.tngdigital.com.my/sc/bDLnYClrWk➢ MAYBANK (Produksi Zonkita) - 557250054584➢ PAYPAL - paypal.me/DanaZK---☑● Doakan Dimurahkan Rezeki dan Diberikan Kesihatan Yang Baik Untuk Kami Teruskan Projek ZonKuliah ☑●✚ Untuk update terkini sila like Facebook Page kami : www.facebook.com/zonkuliah---#Zonkuliah #UstazShamsuri #KuliahAgama

Ingin belajar tentang taaruf dan persediaan kahwin?Sertai Akademi Jodoh!⁠akademijodoh.com⁠

Jenis pemrograman video musik MTV terus menerus merangsang indera visual kita melalui gambaran-gambaran yang provokatif dari pemandangan yang berubah dengan cepat.

Jenis pemrograman video musik MTV terus menerus merangsang indera visual kita melalui gambaran-gambaran yang provokatif dari pemandangan yang berubah dengan cepat.

Juru bicara kementerian kesehatan Widyawati menjelaskan tiga kategori usia mulai dari bayi, balita atau anak pra sekolah dan dewasa dapat memeriksa kesehatan secara gratis di puskesmas. Untuk bayi ada 6 jenis pemeriksaan. Untuk balita ada 8 jenis pemeriksaan, dan dewasa kemenkes menyiapkan 20 jenis pemeriksaan.

Hai Wonder Kids, kembali dalam renungan anak GKY Mangga besar. Judul renungan hari ini adalah   JUBAH KEBAIKAN   Mari kita membaca Firman Tuhan dari Galatia 3: 26 -27 Sebab kamu semua adalah anak-anak Allah karena iman di dalam Yesus Kristus. Karena kamu semua, yang dibaptis dalam Kristus, telah mengenakan Kristus.   Wonder Kids, apakah Tuhan Yesus mempedulikan apa yang kamu pakai? Ya, tentu saja. Faktanya Firman Tuhan memberitahu kita pakaian apa yang Allah inginkan untuk kita pakai. Ini tercatat di dalam Roma 13: 14 seperti ini “Tetapi kenakanlah Tuhan Yesus Kristus sebagai perlengkapan senjata terang dan janganlah merawat tubuhmu untuk memuaskan keinginannya”.    Jenis pakaian dari Allah bukanlah berupa celana jeans atau kemeja atau gaun. Yang dimaksud oleh Allah adalah pakaian spiritual. Dengarkan apa yang dikatakan oleh Nabi Yesaya mengenai pakaian dari Allah seperti yang tertulis di Yesaya 61: 10 yang berbunyi seperti ini “Aku bersukaria di dalam TUHAN, jiwaku bersorak-sorai di dalam Allahku, sebab Ia mengenakan pakaian keselamatan kepadaku dan menyelubungi aku dengan jubah kebenaran, seperti pengantin laki-laki yang mengenakan perhiasan kepala dan seperti pengantin perempuan yang memakai perhiasannya”.   Ketika kamu percaya kepada Allah, maka Ia akan memberikan “pakaian kebaikan” dari surga. Kamu hanya dapat menerima pakaian ini dari Allah, dan ini hanya diperuntukkan bagi anak-anak-Nya. Bukan seperti pakaianmu yang lain, kamu tidak akan pernah bosan dengan pakaian dari Allah, dan pakaian ini tidak akan pernah menjadi usang. “Jubah kebaikan” dari Allah selalu pas untuk dikenakan.   MARI KITA BERTUMBUH DI DALAM ANUGERAH TUHAN   Berpakaian tidaklah sekedar mengenai celana jeans dan kemeja. Kenakan juga pakaian spiritualmu. Kenakan kaus kakimu dan minta pertolongan dari Allah untuk menolongmu berjalan di jalan Allah. Kenakan kemejamu dan minta Allah mengisi hatimu dengan kasih-Nya agar kamu bisa mengasihi sesama. Pakailah topimu dan minta Allah mengisi pikiranmu dengan hal-hal yang baik.   Mari kita berdoa.   TUHAN, aku mengucap syukur atas “pakaian keselamatan” dan “jubah kebenaran” yang Engkau berikan kepadaku. Mohon TUHAN mengisi hatiku dengan kasih-Mu agar aku bisa mengasihi sesama, dan mengisi pikiranku dengan hal-hal yang baik dan berkenan kepadamu. Dalam nama Tuhan Yesus aku berdoa, Amin.   Wonder Kids,  SETIAP SAAT MINTALAH PERTOLONGAN TUHAN AGAR KAMU BERJALAN DI JALAN YANG BERKENAN KEPADA-NYA. Tuhan Yesus memberkati

Polri ungkap laboratorium narkotika jenis Hasish&H5 Direktorat tindak pidana n4rkob4 Bareskrim Polri berhasil mengungkap laboratorium tersembunyi di wilayah Uluwatu, Bali.

emang yang disiapin sebelum usia 30 tuh cuma secara mental aja? secara finansial juga ternyata penting lho ! semakin ke sini juga harus semakin sadar, kalau pertemanan itu harus memeliki benefit, karena semakin kecil circle pertemanan kita harus semakin bermanfaat pula orang-orang yang ada di dalamnya episode kali ini juga akan ngajak kamu untuk berpikir bahwa pertemanan gak bisa diukur dari intensitas kita ketemu, tapi dari kualitas setiap saat yang dihabiskan bersama

Menkes: Jenis Layanan Pemeriksaan Kesehatan Gratis Disesuaikan Usia | Kemkomdigi: Masa Depan Remaja Terancam, 100 Orang Dirawat RSCM Akibat Judol | Warga Rembang Pasang Spanduk Tolak Politik Uang di Pilkada

Ustadz Abu Haidar As-Sundawy - Jenis-Jenis Ibadah

di episode ini aku gak sendirian ada bubz yg nemenin dan berbagi cerita tentang dunia persahabatannya dan obrolannya kita lakuin di dalam cafe semoga dengan ambiance cafe ini tetep bisa bikin kamu nyaman yaa dengerinnya ! dan ini adalah part 1 dari episode 4, obrolannya mulai dari bahas friendship breakup, bahas pay later untuk gaya hidup, cari kerja yang gengsi sampai pentingnya nge cut off temen demi menjaga kesehatan mental, enjoy listening to it !

Sukhī hontu kalyāṇamittā, Tayangan video ini merupakan ovādakathā (ceramah singkat yang berisikan nasihat) oleh Ashin Kheminda dari siaran Live Instagram dan TikTok DBS yang diadakan setiap Sabtu, pukul 06.45 WIB. Pada kesempatan ini, Bhante Kheminda menyampaikan wejangan mengenai "Empat Jenis Buddha". Informasi : • Pusat Informasi DBS • Telp/WA : 0813 8700 3600 https://linktr.ee/Dhammavihari

Sukhī hontu kalyāṇamittā, Tayangan video ini merupakan ovādakathā (ceramah singkat yang berisikan nasihat) oleh Ashin Kheminda dari siaran Live Instagram dan TikTok DBS yang diadakan setiap Sabtu, pukul 06.45 WIB. Pada kesempatan ini, Bhante Kheminda menyampaikan wejangan mengenai "Empat Jenis Kebahagiaan". Informasi : • Pusat Informasi DBS • Telp/WA : 0813 8700 3600 https://linktr.ee/Dhammavihari

Ribuan peternak sapi perah di India Utara menghadapi krisis kekurangan pakan ternak selama musim dingin. Kini para ilmuwan dari universitas setempat telah mengembangkan jenis pakan ternak baru untuk membantu para peternak bertahan saat musim dingin sekaligus meningkatkan produktivitas ternak mereka.

Dhammasākacchā oleh Bhante Dhammadhīro usai dana makan di Vihāra Dibba Ratana Jakarta

Season 27: METAMORFOSIS DIRI Evolusi Diri Jadi Lebih Hebat Revolusi Hidup Jadi Lebih Baik Karir Meningkat Hidup Meningkat

Ustadz Abdullah Amir Maretan - Jenis Dosa Besar

"Ustaz, saya alami tarikan sesama jenis, apa harus saya lakukan?" Presiden Persatuan Ulama dan Guru-Guru Agama Islam Singapura (Pergas), Ustaz Tarmizi Abdul Wahid, menjawab pertanyaan tersebut dalam episod tBH kali ini. Beliau turut menjelaskan panduan agama yang diterbitkan Pergas berjudul "Tarikan Sesama Jenis daripada Perspektif Islam" bersama seorang lagi tetamu, Ustazah Khairunnisaa Abdul Rahim, Eksekutif Kanan Pembangunan Kajian PergasSee omnystudio.com/listener for privacy information.

Yuk join di kelas Online Membaca emosi, ekspresi dan Bahasa Tubuh.Sabtu, 14 September 2024Pkl. 13.00 - 15.00via Zoom MeetingMateri yang di bahas :Ekspresi Perilaku : Masking, Persona & MacroexpressionThe Three Brain Theory3 Layer Otak yang memotivasi dan membentuk perilaku manusia.Microexpression, Body LanguageMengenali ekspresi & emosi dasar manusia.The Art of LyingStruktur pembentuk kebohongan & Jenis-jenis kebohongan. Bonus Materi Audio Termasuk Ecertificate, Rekaman Zoom dan PDF Peserta Terbatas!! Gratis mengulang untuk alumniPendaftaran : bit.ly/membaca-emosiInformasi dan Pendaftaran: 0878-6736-5646 (Aulia) --- Support this podcast: https://podcasters.spotify.com/pod/show/psikologid/support

Rereleasing one of DAT's most popular episodes! Did you know there's a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:05.806) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.   Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A -Teams. Welcome to the Dental A -Team Podcast.   The Dental A Team (00:51.246) Hello, Dental A Team listeners. This is Kiera and you guys. Happy day to you. I hope it's a great day. I hope you're having a ton of fun. I just hope you're loving life. I really do. And if it's a rough day, just know I'm giving you a virtual hug. It's going to be all right. Things always work out. I had somebody ask me the other day, said, Kiera, why is life so hard? I said, life is hard because we're not willing to accept that maybe our life looks different than what we were planning on it looking like. It's hard because we're resisting what's actually happening.   I've had that. I've had my whole identity shaken. I've had just some rough, rough things in life. And I think all of us have. I think that that's what makes us human. But I think at the end of the day, when you can look at life and say, you know what? I choose to love life. I choose to be happy. I choose to see the best in this. I choose to accept that life is happening for me and not to me. That's when a perspective changes and all of us have that opportunity. So I hope.   I hope that today is just a good day for you. hope that you choose that perspective to see that life is happening for you and not to you. It's growing you where you ultimately want to grow. It's pushing you. might not feel great, but it's pushing you where you ultimately want to go. All right. That's Kiera just a little like, hey, sending you some love in this world. So today's topic is nothing to do with that.   all about hygiene handoffs and why they're important to case acceptance. Yep. Super sexy, exciting. I hope you're ready. I hope you're just like, yep, let's do this. but hygiene handoffs guys, don't think we realize how much the hygiene department impacts case acceptance. Hi, Jenis, you are awesome. You help us so much. I, you guys, we've done quite a few podcasts around the hygiene department. So today we're going to dive into the hygiene department even more so. And with this hygiene department, first of all, we've done, what would doctor do?   And I just had somebody reach out and ask me, how do we really get this? What would doctor do? We just did a podcast on it. you've got to block it in your schedule. I recommend doing it for four weeks and I recommend doing it case study wise. So round Robin. And if you don't know what the heck I'm talking about, go listen to that podcast, but that's just kind of a follow -up. Somebody reached out, asked me how to do this and then make sure that your doctors. Doctors, I've got to give you a huge tip on this. Please don't try to make our life hard like you did in dental school.   The Dental A Team (03:06.19) We understand that every FMX has about 75 ,000 different treatment plans that you all dentists will create. We understand that. What we need to know in this, what would doctor do exercise is what you normally will diagnose. I understand that that tooth might be a filling. It might be a crown. It might be a root canal. It might be an implant and it might be a bridge. I'm well aware of that, but please doctors for everything lovely and awesome in life, just tell us.   one simple thing that you normally will diagnose. understand you might go rogue. I understand it won't always be perfect and I'm not expecting you to be perfect. What I'm asking is that you give the hygienist and the clinical team an opportunity to feel confident teeing treatment up for you because that's most of the time what you're going to diagnose. We're going to give you a five to 10 % change. That's fine. You still have that, but please, like I said, for everything, holy, lovely, and good in this life, just choose one diagnosis for us.   That's your general go -to diagnosis. We're not putting you in dental school. You're not being graded on the boards. We just need your basic one so we can win and we can teach treatment up for you. Otherwise, if you make it too hard, we say, forget it. We don't want to do this. It's too hard. They're always going to change their treatment plan. They're never going to treatment plan what they, what we think they're going to. So forget it. They can do it all on their exam time. Your case acceptance will be lower. Your patient experience will be lower and doctors, you don't have any help. So that's just my.   I got on a little soap box for you, but I'm advocating for our teams and advocating for our doctors on this one. see both perspectives. So doctors just give us your normal go -to on that FMX. That way we can start to win and help you out as well. So then next is this handoff. We've talked about the I crap handoff. So when doctors come in, we introduce the patient, let them know if they've met them or not. Compliment the patient. They're doing great on their flossing. We give a recap of the treatment we've already discussed. Hashtag teed up.   And we do a personal note. We do it in that exact order as well. Reason being, if I say something personal, the doctor can then pick that up and they have an immediate connection with the patient. Exam time drastically reduces. So those are all things that we've already discussed on other podcasts. Again, if you haven't heard them, go listen to them. Alex is amazing. She links all these in the show notes so you guys can just quickly click on those other podcasts. Shout out to Alex. She's amazing. She's the wizard behind.   The Dental A Team (05:25.994) the keyboard for us that makes all of our show notes amazing and she makes your guys' life real easy. So with that said, next up is going to be these handoffs. So Hygienist giving that really awesome iCrap handoff, sorry it's the worst acronym but you won't forget it, to your doctor when they enter the room. Now some doctors are like, so Hygienist you gotta be on it. I hope you hear me snapping in the background. like, as soon as they walk through that door, you roll into your handoff.   A lot of people say, but cure, I want to go tell my doctor outside of the room. Fine. That's totally fine. You can team up outside of the room, but in front of the patient, you've got to have this handoff. Otherwise doctors got to go through the whole spiel. they've also did with something missed. That patient doesn't know what was being discussed. It brings the patient into the conversation versus the patient just watching the movie versus being an active participant in it. Get your patient to actively be engaged, get them involved in.   Like call your perio numbers out or your probing numbers out, help them co -diagnose with you. Have them look at x -rays with you. Have that patient be an active participant in the procedure versus a passive participant in the visit, if you will. So then doctors and hygienists, two pro tips that we've discussed before is getting them to say yes to you before we even present treatment. So, hey, can I put your bib on? Yes.   Can I lean you back? Yes. Getting them to do it versus saying, okay, now I'll lean you back. Having that patient have autonomy and getting them to say yes throughout your procedure is actually teeing them up to want to say yes for treatment. Psychological guys, I had my whole undergrad in psychology and I love it. And I had a hygienist email me and she's like, Kiera, I tried this. My floor at acceptance is a hundred percent. Rock on. Shout out to you. You know who you are. You emailed me and I loved hearing it. It was so cool. So with that,   Now doctors in the room, we do the treatment plan. Doctor gives a perfect handoff back to the hygienist. All right, it's Kiera. We want to get you back. So doctor is talking to the patient while giving the information to the hygienist. Do you see that triangle? I hope you do. Doctor talks to the patient. That way the hygienist hears what needs to happen. Patient is an active participant versus being just a silent listener. This way we have a perfect handoff. So then doctor gives the perfect handoff. Hey, all right, Kiera. So it looks like we've got some treatment that we want to get done.   The Dental A Team (07:49.762) The great news is you're in good hands and we're going to get your mouth healthy. We're going to do this really easy for you. Doctors, tee up some, some confidence there. Okay. I'd like to get you back in about two weeks. We'll start on that upper right. We'll get that crown and that filling done. I know that was your biggest concern. Don't worry. We'll get that taken care of that way. You can eat again. I'd like to see you back in about two weeks and I'll need about two hours for that appointment. What questions do you have for me? I didn't say, you have questions? I said, what questions do you have for me?   nothing. think I'm good. Fantastic. I can't wait to see you back. You're in great hands. Rachel, are your hygienist? She's going to take great care of you, get you scheduled back for that. Beautiful. Doctor, you did so many great things on that. You told us what they're coming back for. You gave us a timeframe of when they're coming back for it. You told us how much time they need. You edified the hygienist and you gave them confidence that you are a rock star dentist and they're in great hands. High five docs. That is something we need from you. Then we loop. Hygienist, you've just been edified. You've been given the information.   Your job now is to take that information and either schedule right then if you're, if that's your practice protocol or take them upfront with that exact information. This handoff is paramount. I can't tell you when I'm in offices, I sit as a little fly on the wall watching everything go on. I hear this awesome handoff from doctor. I see our hygienist write it down on the route slip or wherever you choose to write it, message it, whatever you choose to do in your practice. I'm big on having something that has to be filled in so we don't miss these boxes.   Then we walk up front and we're like, okay, front desk. Here we go. Cure is ready to go. We'll see you later. Cause you're busy and you're behind and you don't even say anything that doctor just said to you. Darn it. We just lost an opportunity right there. So now the front office is like, okay, we'll see you later. And then they're like, did you get them scheduled back? No, I didn't even know they had treatment. So this handoff hygienist is crucial and you guys are the best of the best of the best at it.   or you're the worst of the worst. It's one of the two. So let's get you to be the best of the best at this. So that's why I like a route slip. That's why I like something that's written. I don't care how you do it. You can use a reusable route slip. You can use a blue note message. I don't care, but it has to be a template of those items. Otherwise it gets messy and sloshy. The goal should be that this patient knows exactly what they're coming back for, when they should come back and how much time they need to come back for. I promise you, if you will do this handoff.   The Dental A Team (10:13.42) and make it your own, that's fine. I don't care how you do it. I don't care. I just care that you get these key pieces in it. If you will do this, your case acceptance will be increased. We won't have patients slipping through the crack and we'll be able to give them the best dental care possible. So then going up front, you literally say exactly what, what doctor said, Hey friend office, this is Kiera. So doctor did find some treatment on her and the great news is she's an awesome hands and doctor's going to do amazing work with her.   Doctor would like to get her back for the upper right for that crown and that filling. That's what she was mostly concerned about. Doctor would like to see her in two weeks for about two hours. I've already got her cleaning scheduled. And Kiera, what questions do you have for me? I've got nothing. Thanks so much. Awesome, Kiera. You are in great hands with the front office. Say their name. They're going to take amazing care of you. And I can't wait to see you back at your next cleaning. Hi, Jenice. You take off and right there front office. Just got the handoff to pick it up to schedule perfectly from there.   So hygienists do this, you edified the front office, you told them that they're great. So you left this patient in great hands. You also re -edified our doctor, reminding them that they're at the best place possible and you gave all the information. So now it's easy to schedule. Hygienists, you are a pivotal piece. You are like a cornerstone in this formula. You're the one who gets the information from the patient to hand off to the doctor. You're the one who gets the information from the doctor to hand off to the front office. You are literally this hinge between doctor, front office, doctor and patient.   you hinge into areas that are pivotal to the patient experience and the patient success. So try it out. Listen back to this podcast, deep dive on it, role play. I can't wait to hear it. You guys are going to do incredible. Hi, Janice. You are paramount and so, so, so valuable in these handoffs. So try it out. Let us know how it goes. And if you guys need help, we do this in practices. We role play it with you guys via zoom or in person and help you guys really dial this verbage in because at the end of the day,   I believe great case acceptance comes from great verbiage. It's all about our confidence and it's about the way we say things, making it easy for patients to say yes. All right guys, as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.   The Dental A Team (12:22.505) wraps it up for another episode of the Dental A Team podcast. Thank you so much for listening and we'll talk to you next time.  

Ustadz Ali Nur Medan - Jenis Jenis Hisab

We all want our patients to be raving fans of our practice, right? Kiera gives tips on how to have your patients know they've hit an absolute gold mine in terms of dental care. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.686) Hello, Dental A Team listeners. This is Kiera and welcome to the podcast. I hope you guys are having such a great day today. I hope that you remember that we truly are so blessed to work in dentistry. In my opinion, it is the greatest industry that we could ever be a part of and we're just so lucky to be a part of it. So welcome to the podcast. Thank you guys for being a part of the Dental A Team podcast family. Can you believe how long we've been going? Like how many episodes when I see people like, wow, episode 894. And I'm like, my gosh.   That's so many episodes. We are about to break that thousand episode mark. And I just want to remind you guys, if you are new to the podcast, welcome. If you've been here for a while, also a reminder to head on over to our website, TheDentalATeam .com and click on the podcast tab. There, there is a search bar. And so you can always search scheduling or billing or office optimization or associates or CPA or taxes or literally any topic that you want. I kind of take it as a little bit more advanced version than Google.   and you can search any topic and every podcast that I've ever done on that topic will pull up for you. So that way it might make that 900 episodes that seem as daunting. Just want to remind you, so head on over to TheDentalATeam .com, use it for a team resource. A lot of people want to make processes and protocols. They want to do training for new hires. Use the podcast as a resource. It's a free resource for you. We have lots of videos on YouTube as well. So some offices have even taken some of the stuff I've done.   use the verbiage and they've actually made it into their onboarding documents. By all means, please let's work smarter, not harder. And that's my goal of the podcast is to truly make your guys' life incredible. I love to give back. And all I ask in return is that you share this with somebody every time you listen. Share it with somebody, share it in a Facebook group, tag us on social media, but share it because the more people you share it with, the more hands it gets into.   And then that way we're able to be in every single practice. That's my goal is to be in every single dental office and just truly serve with positivity and tactical, practical in practice. So today's podcast today is going to be, I was actually at, I think I was at lunch with some friends. One of the people is a client of mine and.   Kiera Dent (02:13.646) The other one is her husband. And so we were sitting at lunch and her husband works in the food industry. And so it's interesting when I go with them, I'm always like, my gosh, I've got to make sure I tip really well. And her husband said to me, he said, Kiera, there's a difference between a good tip and a memorable tip. There's a difference between being friendly or being memorable. Everyone is pleasant or everyone's a jerk. He said, but really being that memorable person in a positive way. And he said, we always only get one opportunity to make that impression.   And so I've thought about it a lot of, you know, maybe I'm not always going to give a memorable tip, but thinking about it, like everybody typically tips, you know, 15, 20 % is the standard right now. But how can I make it where it's super memorable? And I thought about it because I watched this guy and I've hung out with them for several years. They're really dear friends to me. And I watch him and everywhere he goes. So if he goes into a restaurant, people are like, my gosh, hi.   put him right at the perfect table. He rarely ever has to wait in line ever. Wherever we go, I notice he kind of gets this VIP treatment. And like he said, there's a difference between a good tip and a memorable tip. And working in the food industry, I've thought about this of like, you know, I'm a nice person and I'm pleasant. Like he said, like everyone's pretty much pleasant, but how do you become memorable? And so I know I'm coming from a food standard of how can we be memorable and like just a way to get through life if you know, like.   your hair girl or your nail girl or things like that where you maybe want a little extra treatment like this person they can get into the pedicure spot anytime they want any day, any night, whatever they need because they've been memorable to these people. And so I was thinking about it of is your practice pleasant and a good experience or is it a memorable experience and how can we make our practices memorable?   We all have an opportunity. Every dental practice is pretty much nice. I mean, I've consulted a lot of offices and generally speaking, the front office is really nice. The dental assistants are nice. People are nice. Sometimes it gets a little crazy. I mean, I've seen some that are not so great. I've had some front office where I walk in and they don't even smile. And I think like I'm a freaking consulted. I'm here to critique in the nicest way possible, but you're not even saying hi when I walk in is the first thing on my list. So I think...   Kiera Dent (04:26.03) just knowing that, but generally speaking, most practices are nice. So what could you guys do to make your practice memorable where people are raving fans and want to refer to you all the time? And I don't think it necessarily costs money per se, but things I've been thinking about as I was prepping for this podcast are like, when they come in, do we work, like, do we greet them to where it's like they're our best friend? And we're so grateful that they're there. When we answer the phone, it's our front office and front office team members. I'm chatting with you too.   are you doing your best to like make a magic moment for that person? If you guys go back, there's an incredible book called Unreasonable Hospitality, and they talked about creating magic moments for their guests at this restaurant, and they called them guests. And I just think about it, like also if we were to change it and think of our patients coming in as guests, would we treat them differently than we currently do? I just went to Disneyland and we took our company there for our company retreat and...   We ended up doing a VIP tour, which is incredible. And I'm happy to geek out on Disney all day long. But the reason I did that with my team was because I wanted them to see a different level of customer service. I already think Disney is top notch on so many levels, but now let's take it to a next level. And how can we do that VIP within our company? What are you doing again, not to just have a nice experience, but a memorable, positive experience in your practice? What is your team doing to make a magic moment? When we're confirming, do we just feel like, it's just mundane like, hi, Kiera.   We're calling to confirm your appointment at eight o 'clock. What could you do even just in the energy that we put out there? And what I wrote, it's literally sitting right here. I'm looking at my, you know, here we go, my little planner for the week. Above my coaching call day, I wrote magic moments. And I do that on every coaching call day because it's not just a coaching call. I could get very mundane.   But for me, every coaching call is a magic moment. And my goal is to create a magic moment or a breakthrough or deliver more value than that client has ever experienced, whether they've been with me for one month or whether they've been with me for five or six years to bring a magic moment to that day on coaching calls. What if your friend office started doing magic moments when they did confirmations or what if your treatment coordinator, their goal was to make such a memorable experience with every single patient that came through.   Kiera Dent (06:41.07) just to give them this incredible experience. And again, it's not a lot of time. I think it's intentionality of what, what are we doing and how are we presenting this instead of it just being a male of like, all right, it's a job. How are we making these memorable magic moments within our practice for dentists? How is your experience where it's so top notch? I have a doctor that I can think of right now who really left an impressionable experience on me. I've been to the doctor quite a few times in my life. And the one that I remember the most was actually my ER doc when I went in and I actually had my appendix.   And I don't remember him because he made me feel better. And so I got my appendix out when we were in Arizona, but I remember this doctor because he was an ER doctor and he came in and I remember just him being so kind and sitting there. And I felt like he had all the time in the world for me. Now he's an ER doctor and Jason told me, my husband, he left and he went outside the room and he's like, Kiera, this man is literally freaking sprinting between rooms.   And as soon as he like gets the door, he like calms himself, walks in and just is like so present, I think is probably the best word, so present and attentive to my needs. And then as soon as he was done, he like sprinted to the next room behind the scenes. And I just thought that doctor made me feel so seen, so heard, so loved, so cared about. I remember he's like, Kiera, there's no reward here for like being the tough girl. Like let's get you some medicine. That way you'll feel better. But he was so present and intentional when he was with me.   And it didn't take a lot of time. It's not like I sat there with him for hours, but I remember that doctor and we were talking, this has been 10 years since I had my appendix out. And I still remember he left a very memorable impression on me. And again, people were like, it's cause you had your appendix out and you're in so much pain. And I'm like, no, like whatever. I had a lot of people that gave me medicine, but that doctor was so intentional when he was in my room that I felt seen hurt and I felt valued. I didn't feel like I was just a number or a job for him. So hi, Jenis.   How can you make your patients have those magic moments every single time? And I don't think that, yes, there's a point of remembering things. Like I have another doctor and she said, hey, Kiera, how was your trip? Whenever I see her, she's a chiropractor who's working on my nerves because I've got some really bizarre things happening right now. And I said, Chris, how do you remember all this? I said, do you write it down? Because that's what we do in dentistry. And she said, no, I just genuinely care about you and your life. And I remember these things. And I thought about that of...   Kiera Dent (09:03.374) she genuinely cares about me. She's a fee for service person. I could go to somebody much cheaper, but I know she cares about me as a human. And so how can we do that memorable experience? That's what creates the raving fans. That's what creates the referrals. That's what creates a word of mouth referrals. That's what grows businesses is by having these very memorable experiences, just like a tip, right? I can go in, I can tip the waiter because I feel like that's what I need to do. Or I can have a memorable tip where they remember me as well.   When I come in the next time, it's like, my gosh, Kiera, here's a red carpet for you. But like they said, everybody is pleasant. But how can we make our dental practice be that experience that's memorable? So that's what I was thinking. And maybe this would be a really awesome team exercise for you guys. If you guys want a good team meeting, I think this could be an amazing one where it's like each department, how are we going to create a memorable experience for every patient that comes through? Doctors, how can you be like that ER doctor that I gave you the example of? And same thing with hygienists.   How can our front office have it be where we feel like it's like Disneyland? I mean, they take so much intentionality with each person that's there and how can we do that? What can we change? Can we move the phones to where someone is not necessarily sitting there? So the person who is checking in patients is super present, super aware, very intentional with them. I'm not sure, I'm just throwing out ideas, but what would make it to where it feels very memorable as opposed to just an everyday transaction? Like I said, when we go to the bank, when we go here,   I also think right now is a great time because I don't think that customer service is top of mind for 90 % of businesses right now. It's like people don't care if you're there or not. People aren't kind to you. People don't look up at you. People don't make eye contact with you. And so I think dental practices actually have an amazing opportunity to really disrupt the industry and to make it where you change it. What other things could you do? And again, I don't think these cost money. They just are genuine intentional pieces. How can you make perfect handoffs with your team so it feels like every person knows what's going on?   How can we make our presenting of treatment even stronger to where the patient feels very confident with us? Again, how can we make these memorable moments? And so like I said, maybe have a team meeting where every department comes to the table and we look to see what would be very meaningful and what could we all do to enhance that to where it's no longer just coming to the dentist, but it's something that people genuinely look forward to.   Kiera Dent (11:22.67) That's just a question to ask. So I really just thought it was a beautiful thing that my friend and I were talking about. I have not stopped thinking about this. And we're talking, it's been several months since we had this conversation of how can I make memorable impressions consistently? And that can be exhausting, but I also think it can be very fun. And I think reading the book, Unreasonable Hospitality is a great way to remember like every single patient that comes through, we have an opportunity to make a magic moment or a memorable experience for them in a positive way.   Disney, I love going there because I feel like VIP, everyone's so nice. Everybody's smiling. Everybody's so kind. I feel like you don't get that. And that creates the magic of Disney. That's why I love going there. People are like, Kiera why do you go as an adult? And I'm like, because I feel the magic. It feels so happy. The ride people are so nice. They're waving like they love it. Their onstage presence is incredible. Even if they're having a bad day, you don't feel that way. There's no sadness from the employees there. It just feels like this happy, magical place. But it's a job for them. It's literally a job for them. And yet,   They wave at you when you leave on the ride. They're so happy. They say, welcome back. You know, people that smile at you, even though they're doing their jobs, how can your practice be that way too? And make that memorable experience that patients rave about and want to refer. So this is something I'm obsessed with helping offices do. I love helping practices get this experience where it's truly something that patients remember in a positive way and that they want to share with everybody. So.   Take it to your team, try this out. If you guys need us to help you with team meetings like this, reach out Hello @ TheDentalATeam .com. And as always, thanks for listening. Thanks for listening and I'll catch you next time on the Dental A Team Podcast.

Ustadz Abu Haidar As-Sundawy - Jenis-Jenis Khusyu

Pemerintah melalui BPJS Kesehatan berupaya menghadirkan jaminan kesehatan bagi seluruh rakyat Indonesia ⁠Dengan menerapkan sistem gotong royong, harapannya setiap elemen masyarakat di Indonesia dapat terjamin kesehatannya ⁠Adanya BPJS harapannya juga dapat mencegah berbagai penyakit tersebar di masyarakat Lantas bagaimana proses layanan BPJS Kesehatan yang bisa dimanfaatkan masyarakat? dan jenis penyakit apa saja yang akan dijamin oleh BPJS Kesehatan? Simak Radio Talk Elshinta Semarang bersama dengan BPJS Kesehatan Cabang Semarang, yang dipandu oleh Muhammad bin Jahidin. Narasumber : Verifikator BPJS Kesehatan Cabang Semarang, Mungki Novitasari

Pekerja pengangkut sampah di kawasan urban biasanya berasal dari kelompok miskin kota. Mereka rata-rata perantau yang ingin mengadu nasib di perkotaan dengan bekerja di sektor informal. Jenis pekerjaan ini berisiko secara kesehatan karena setiap hari terpapar dengan berbagai jenis sampah yang tak dipilah. Sayangnya, mayoritas pengangkut sampah tak punya jaminan kesehatan karena belum terdaftar sebagai peserta BPJS Kesehatan. Kondisi itu membuat mereka sulit hidup sehat dan sejahtera. Jurnalis KBR Wydia Angga berbincang dengan beberapa pekerja pengangkut sampah di Jakarta Timur tentang pentingnya jaminan kesehatan. Simak kisahnya berikut ini. *Kami ingin mendengar saran dan komentar kamu terkait podcast yang baru saja kamu simak, melalui surel ke podcast@kbrprime.id

Berbeda dengan pandangan umum mengenai Mesias sebagai raja yang membebaskan Israel, Yesus datang untuk membebaskan manusia dari belenggu dosa, bukan untuk memerintah melainkan untuk memberikan nyawa-Nya sebagai satu tebusan bagi banyak orang.

Berbeda dengan pandangan umum mengenai Mesias sebagai raja yang membebaskan Israel, Yesus datang untuk membebaskan manusia dari belenggu dosa, bukan untuk memerintah melainkan untuk memberikan nyawa-Nya sebagai satu tebusan bagi banyak orang.

Sukhī hontu kalyāṇamittā, Tayangan video ini merupakan ovādakathā (ceramah singkat yang berisikan nasihat) oleh Ashin Kheminda dari siaran Live Instagram dan TikTok DBS yang diadakan setiap Sabtu, pukul 06.45 WIB. Pada kesempatan ini, Bhante Kheminda menyampaikan wejangan mengenai "Tiga Jenis Kilesa". Informasi : • Pusat Informasi DBS • Telp/WA : 0813 8700 3600 https://linktr.ee/Dhammavihari

Sukhī hontu kalyāṇamittā, Tayangan video ini merupakan ovādakathā (ceramah singkat yang berisikan nasihat) oleh Ashin Kheminda dari siaran Live Instagram dan TikTok DBS yang diadakan setiap Sabtu, pukul 06.45 WIB. Pada kesempatan ini, Bhante Kheminda menyampaikan wejangan mengenai "Lima Jenis Chāyā (Tempat Berteduh)". Informasi : • Pusat Informasi DBS • Telp/WA : 0813 8700 3600 https://linktr.ee/Dhammavihari

RP Diet Coach app   RP Hypertrophy App   0:42  Dr. Jen has too many animals 2:46 Jen's insane credentials 9:22 Jen's martial arts background 13:33 Ego in BJJ 21:45 Jen Is a glass blower 26:51 What Nick MUST do when he visits Italy 31:08 Asking Jen the famous grocery store question 35:05 Planning is the most important for clients 39:42 Clients want to drink alcohol and lose fat 45:08 Preparing a client for wedding weight loss 49:33 Dealing with unrealistic goals 54:28 Characteristics of the most successful clients

Sukhī hontu kalyāṇamittā, Tayangan video ini merupakan ovādakathā (ceramah singkat yang berisikan nasihat) oleh Ashin Kheminda dari siaran Live Instagram dan TikTok DBS yang diadakan setiap Sabtu, pukul 06.45 WIB. Pada kesempatan ini, Bhante Kheminda menyampaikan wejangan mengenai "Empat Jenis Saddhā". Informasi : • Pusat Informasi DBS • Telp/WA : 0813 8700 3600 https://linktr.ee/Dhammavihari

Belum memiliki momongan jadi masalah berat buat sebagian pasangan yang mendambakan. Belum lagi komentar kanan kiri yang nggak berhenti-berhenti. Promil pun gak selalu berjalan mulus. Padahal, kegagalan satu progam hamil, bisa jadi peluang baik untuk program selanjutnya. Bersama dokter Maitra “si Manusia Telur“ dari Bocah Indonesia, mari pelajari lebih lanjut setiap kegagalan promil untuk persiapkan diri lebih baik lagi. Timestamp 00.00 Opening 02:00 Kenalan dengan Manusia Telur (dr. Maitra) 03:30 Jenis program hamil yang tersedia 06:00 Parameter menentukan program hamil 07:00 Apa saja yang harus diperiksa dari parents sebelum promil 09:25 Bayi tabung sebenarnya seperti apa? 11.03 Harus ngapain selama masa “Two Weeks Wait”? 15:10 Embriology Conselling bersama Bocah Indonesia, satu-satunya di Indonesia. 22:00 Embrio yang tidak ditanam, akan dikemanakan? 23:22 Faktor keberhasilan program hamil 24:40 Summary dan closing

Orang stress punya bahasa tersendiri, lho! Kita cenderung merespon tekanan dengan cara yang berbeda-beda. Dan kalau kita salah memahami stress language pasangan, bisa berujung pada ketidakharmonisan hubungan. Atau.. bisa-bisa malah kita ikutan stress juga. Dari ke-empat stress language ini, kira-kira mana yang paling mencerminkan kamu dan pasangan? TIMESTAMP 00:00 Opening 02:26 Jenis stress yang dicari sendiri 03:40 Pentingnya mengenal stress language pasangan 08:11 Empat jenis stress language dari John Gottman 12:40 Tipe stress language Bumin Nucha dan PakArio 15:00 Summary

S13E10 Part 2 : News Paper ada 2 Jenis, Broad Sheets dan Tabloid- Ruben Sario

#30HariBersuara2023 orang orang di balik layar startup pertama kali berdiri

Tayangan ini merupakan ovādakathā (ceramah singkat yang berisikan nasihat) oleh Ashin Kheminda dari siaran Live Instagram dan TikTok DBS yang diadakan setiap Sabtu, pukul 06.45 WIB. Pada kesempatan ini, #Bhante Kheminda menyampaikan nasihat mengenai "Empat Jenis Individu" berdasarkan penjelasan Buddha kepada Raja Pasenadi di dalam Puggalasutta, yaitu: [1] Seorang yang mengarah dari gelap menuju gelap; [2] Seorang yang mengarah dari gelap menuju terang; [3] Seorang yang mengarah dari terang menuju gelap; [4] Seorang yang mengarah dari terang menuju terang.

Market Proof Marketing · Ep 306: The Girls ClubIn this episode, the ladies take over! Beth Russell is joined by Jen Barkan and Julie Jarnagin and together the three share their Summit recaps as well as how they are dealing with the post-Summit blues. They discuss the passion and excitement that comes with attending a content rich seminar, but also the realities of what that looks like when you go home. They talk about the importance of not being afraid to be vulnerable and admit when you don't know something. The three dive into the hot topics including Redfin's announcement to leave NAR and share their thoughts on the situation.Story Time (01:57)Beth shares her feelings on experiencing the Summit as a DYC employee and not attendee.Julie Shares how being able to communicate data and answering questions and providing info to leaders from other departments is sometimes like a second language.Jen's son, Sam, has a new plan which is “Acclimate, Accelerate, then Dominate.”The News (27:00)Redfin is Leaving NAR (https://www.redfin.com/news/redfin-is-leaving-nar/)Mutiny inside NAR as staffers call for resignations of top executives (https://www.inman.com/2023/09/19/mutiny-inside-nar-as-staffers-call-for-resignations-of-top-executives/)Climate Change Pushes Up Home Insurance Premiums (https://www.redfin.com/news/climate-change-pushes-up-home-insurance-premiums/)Why Your Starbucks Wait Is So Long (https://www.bloomberg.com/news/features/2023-09-20/starbucks-spends-billions-to-slash-wait-times-with-faster-orders?leadSource=uverify%20wall)Resumed Student Loan Payments Shake Up The Housing Market (https://www.probuilder.com/resumed-student-loan-payments-shake-housing-market)Things We Love Things We Hate (51:21)Julie is loving the newest season of "The Great British Baking Show"Jen is enjoying the tv show "Suits"Beth's new house feels like a tree house and she is in love with it.Questions? Comments? Email show@doyouconvert.com or call 404-369-2595 and we'll address them on the next episode. More insights, discussions, and opportunities can be found at Do You Convert All Access or on the Market Proof Marketing Facebook group.Subscribe on iTunesFollow on SpotifyListen On StitcherA weekly new home marketing podcast for home builders and developers. Each week Kevin Oakley, Andrew Peek, Jackie Lipinski, Julie Jarnagin, and other team members from Do You Convert will break down the headlines, share best practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We're here to help you – not to sell you!Transcript:BethWelcome to the Girls Club.JenOh, my gosh. I did not even realize that it was Girls Club until about an hour ago when I was on a call with Kevin. And bless his heart, he was just slowly fading because he's not feeling well. And I said, Man, are you going to be able to be on the podcast? And he goes, I'm not on the podcast today.JenAnd I said, What? And I said, I guess I'll just be with Andrew. And he goes, Nope, not Andrew either. And I was like, What? I was like, Oh. And he's like, Yeah, it's Beth and Julie. And I was like, Yes.JulieLadies podcast.JenIt's fun. Taking over. We're taking over control.BethNo offense to the boys, but we are so excited.JenYes!BethIs going to be a lot of fun. I can already tell.JenOh, my gosh.JulieYeah, and the first post-summit podcast too. So we got to do it on a fun one.JenOh, my gosh.BethSo, I mean, we're we're going to have a good time. It's going to be, as Jen would say, electric.JenAnd it's going to be like.JulieElectric. Definitely.BethAll right. Well, let's get started. Welcome to episode 306. I am Beth Russell. And with me today is Julie Jernigan and the online sales extraordinaire, Jen Barkin.JenOh, I like it. Yes.BethYou always need like that big tie up because you're just so like, okay, the energy is just I don't want to say electric again, but I can't help it.JenI think my next tattoo needs to be a lightning bolt or something like I do.BethBut you. I need to get matching ones.JenSam. Yes, Sam needs to get one that says dominate. And I need to get a lay up. Yeah. Oh, no. This is the latest. This is the latest Sam thing. So, yeah, he. You know, he's working on site at Chesapeake House, and they.BethLove him and.JenLove him. Yes. And I was. I was, like, trying to, like, coach him on something or whatever. And I'm sure they love that and, like, trying to coach them on their on site process. But he goes, Mama, here's the deal. I got to get acclimated first. Then I accelerate and then I dominate. And I'm like, okay. I was like, I can get behind that.JenYou're going to get acclimated, right? Get your bearings. Then you're going to accelerate. Then you're going to dominate. And I was like, okay, he's going to be a motivational speaker.JulieSo that.BethWas like.JenWriting it down. Like, All right, here we go.BethShe starts structuring her nest.JenTold you for the content. Yes. Thank you very much. That is.BethAmazing. I love him. I feel like we need to start recruiting for Sam.JenAlready telling you.BethIn the next like 5 to 10 years, he's just going to he's going to do great.JenWell, he already is. He already told me he's he's got his sights set on NAHB, Rookie salesperson of the Year. So let's put that out there in the universe. He's like, Yeah, I'm going to be there at IBS. So. Lisa Parrish, Sam Bargain, putting it out there. Salesperson of the Year.BethThat is awesome. He is. That is the energy we all need right now. And I feel like it is an energy that a lot of us have post summit. So as Julie mentioned, this is our first recording post summit and I'm kind of excited that it's us and.JenWe don't have Kevin in the industry. We can like.BethReally talk about it and how it went. Not that we wouldn't want them here as well, but I feel like it's like a little bit more fun with our personalities right now. But it is my first time as a team member and not as an attendee working for the builder. So it was like a mixed bag of emotions.BethI feel like afterwards.JenLike, what do you mean?JulieThere's definitely like a you get home and you have this like and I don't know if it's like really like really relieved that it's over or if it's like sadness because you have this big built up. So there's kind of a little funk. But I mean, it's good because you loved it and it was amazing. Yeah, I feel like I need to sleep for like two days to still, like, get back into my group.JenWe're going to.BethDive right into story time with this one because so like I said, mixed bag. And I think it's just like what Julie said. It's a mixture of like, Oh.JenMan's.BethIt's time. That was like a lot of socializing and I never socialize. I'm always in this cave by myself. And then it's sad also because like, this is the one time year that we in the daily routine would get together. So it's so great seeing people and meeting people for the first time in person that I haven't met before.BethBut then I like couldn't help but reflect on my time as an attendee and that emotion that a lot of the attendees are probably feeling of. Part of it is like, Oh my gosh, I suck at my job. So many people are better at this than me. There are so many creative people, but I'm also like loving that I feel that way because if you didn't feel that way, you wouldn't be like you wouldn't have that fire to go out there and do something different and implement something new and apply a lot of the things that all of the wonderful presenters were talking about at these various sessions.BethAnd so, like, I remember having that fire of like I am ready to hit the ground running and I want to do this and I want to do this, and I have so many ideas. But then I also remember when reality hit and like you get back to the daily grind and how quickly it starts to burn out and I don't want to say burn out because that sounds like super negative, but like it diminishes that flame starts to diminish, right?BethAnd so I think on art, like Maya now as a do you convert person and a coach that has like direct impact on all of these people that were attending is like, now I feel that fire and a new way of helping their flame stay lit for longer.JenOh, I like it more. I mean.BethLike it's like we got to find new ways. We have to now.JenKeep them lit. Yeah.BethThe water bottle, that energy. Yeah.JenSo as you were talking, that's you know, I was thinking about that and I was thinking that, you know, any time you come from a conference or you have this notebook full of ideas right now, like, Oh my gosh, when I get back and I'm going to implement this and we see this a lot happen with our online sales academy, too.JenLike, you know, they come and they're just like sponges and they have their notebooks and they're like, yes, I'm going to go do all the things. MM And realistically you can't do all the things, right. Yeah. So I was thinking when you were talking like advice, you know, is summarize your notes like, so you've got this notebook full of stuff and it's like, go through and highlight the, this is where I'm going to start.JenAnd maybe you pick three things and you go, I'm going to tackle these three things over the course of the next 3 to 6 months or whatever, and then keep revisiting that notebook and it can be overwhelming, like trying to be like, Oh, I want to do this and this and this and this, and then you end up maybe not doing anything well, you know, as if you had like a couple of things that you really implemented well, then then that's maybe be it more successful.BethAnd I think it's about also don't make excuses about why you can't implement something like don't pick the three easiest things that you think you can do, like pick one that's challenging. And I had all the all the people in the marketing room shout, I am limitless on purpose because so many times we like put ourselves in a box and think, Well, I can't do that because of X, Y, Z, and I can't do that in my organization because we don't have this or I don't have this.BethAnd it's like, no, pick something that's a challenge and really hone in on it and try it and fail if you need to. But it, you know, like sometimes failing is just as good of an experience than actually being super successful on it.JulieAnd that's part of the magic of Summit, is those connections. You're there with other people who are passionate about it and you can talk to it. And so I think people need to remember to foster connections outside of something like Summit. So whether that's somebody you've met in a similar role for somewhere else, you have a zoom once a month to talk about challenges you had.JulieIf that means taking somebody on your team out to coffee, you know, once every two weeks to like talk through things and brainstorm like outside. I think fostering the connections is one way to kind of keep that.JenSpark.BethAbsolutely.JenLit. Hey, you got to get you got to get acclimated, you got to accelerate, you got to stay lit and you got to dominate, dominate. You're going to add that and the guy's never going to.JulieDo a podcast together again. They're going to say, we've lost control.BethYou know, the persona that Jen just took on was Love it. I hope everyone who's listening goes back and watches just that.JenThis is like recorded. Okay, So.JulieYou thought you were just hanging.JenOut.BethYou need to make one of your freestyle raps next. Actually, that puts all.JenThat in it. You know, I need to work on this. You're right.BethChallenge accepted. Julie, what do you got?JulieYeah, so I was talking to a builder yesterday. She is new in the role, but not new to home building. Super smart, working hard. And she came to me and said, I'm freaking out because everybody's on me. Like, not enough leads. Not enough leads. We don't have enough. Everything slow. And I was like, okay, let's look at the numbers.JulieAnd then when we pulled all the numbers, number wise, like things look good, you know, we are getting what we were when they felt like things are real. So we're just talking through like, let's take the data. How are we going to talk through the data with them? How are we going to ask a questions about like, why does this feel flow with this?JulieAnd she said something that I thought was really might resonate with other people. She said, it's like learning a language. She said when we talk about it, she was like, I understand it. I get it. When I'm at Summit and I'm learning these things, I'm like, Yes, But she said then, like leadership or sales or somebody comes to me with these things, with these questions and I have to talk about like, what we're doing is marketing.JulieShe's like, Then I can't just communicate it out to them. I can't take that and explain it. And so we just had this conversation about how that in itself is a skill. One thing is like understanding the numbers and knowing what you're doing and having a marketing strategy. That's a separate skill to then be able to take all that data and look at that information and then be able to communicate that back to other people in the organization.JulieAnd I said, That's just going to take practice and that's something you're actually going to have to work at. You're going to have to be in the data every day. You're going to have to start showing this to people and explaining things to people and getting that experience of how you talk about it and how to answer things.JulieSo that was interesting thinking about it like that as a language. She understands it, but she can't speak it yet. Know that's that's her challenge right now. And I think that's it is a harder skill than people realize. They just think they should be able to do it automatically. But it takes practice.BethThat is such good advice and link telling her to get out there and and try and talk to different audiences because how you translate it and how you tell that story of the data is going to be a little bit different based off of the audience that you're presenting it to. And so the more you do that, the more comfortable and confident that you'll be.BethAnd I think it translates in any any position, not just marketers translating data, but online salespeople overcoming objections on the phone, us as coaches, all three of us being coaches and like trying to get, you know, make an impact with different types of people and in different organizations like it, Give yourself some grace. Start from the foundation that you have, build upon that foundation and get practice.BethSo that way it just feels more comfortable and intuitive over time. But that grace is so important. And then advice you gave her so good.JenYou know, and into like as you were talking, I was thinking about so my daughter Mia just came home for fall break from school and I was asking her about her classes and she was like, Oh, I had this presentation. I had to stand up in front of people and I got to 96 and like, I didn't even have to really look at my notes.JenAnd I just felt so good about it. And I was like, Oh, you know, that's so great. Mia, why do you think? And she's like, Well, I really knew the material. And I said, Ding, ding, ding. Like, the more with knowledge comes confidence. Yes, the more that you study and you prepare and you learn it, the more confident you're going to feel about what you're talking about.JenAnd you don't even need it like it just comes authentically out of you, you know, to talk about that as coaches, you know, it's like, yeah, you don't even need to look at a script. Like you feel confident about the knowledge you can present it. So you're marketers. It's like, yeah, you have to put in the work to learn it and study it, right?JenBut it takes time and have some cheat sheet. Like if you're going to be presenting to leadership, like have your notes like because you get sidetracked and you forget what you're talking about and have your notes and your T sheets. Yeah.BethAnd focus on the things that will be most important to them. Like, you don't have to dig into the weeds, you don't have to be super technical and we don't have to let our entire nerdy like, nerd side show like, we can talk it in a little bit.JenLet your nerd flag fly. Yeah.BethTo an extent.JenTo an extent, Yes.JulieYes. Consider your audience for a show.JenHey, ladies, I'm just so happy at you all. Because sometimes Kevin and Andrew are on here, and I'm sitting here like, Okay, yeah, I had no idea what you're talking about. I'm over here in online sales land. Don't know. So they're doling out red flag five to high as what you're saying. Make sure that you're somewhat understandable by the normal people like me when we're coming.BethInto the first thing that I wasn't as strong at as a lot of the technical side of ads because I didn't have to do a lot of that at my builder. Oh, yeah. You know, so like when Andrew and Julie and Becca and Sarah were teaching me the things that I needed to rebuild my foundation on, I would be like, Okay, for Dummies, like, do this for Dummies.BethAnd oh, sister, we all have our strengths. We all have other things that we're good at. But not everyone. And my husband, I know he's listening. He always listens. He always says to me like, Oh.JenThat makes one of ours.JulieMine doesn't.JenEither, but I don't.JulieListen to his. So it's fair.JenWhere even semblance of like.BethWell, he has all this time on his drive in the morning. So he listens to our voices. But he always reminds me like, not everyone knows what you what you know, you know, it's not a natural. So, like, sometimes you have to dumb it down a little bit and pretend like you're writing Marketing for Dummies or things like that.BethAnd it's not a bad thing. It's a good thing because it also it brings us to keep going back to this foundation. It brings us back to our foundation and kind of helps us remember on the basics that we should be focusing on every right while.JenYeah, yeah. And I think it's okay to be vulnerable when you don't know something. So like, yes, I mean, this is yeah, this is about.BethThis is a big topic.JenAnd I think one.BethI think it's a really good topic for everyone listening, but especially leaders that are listening because I don't think and I, I think that's why so many people at Summit were so captivated by Rhonda and Elaina because they are high level within their organizations. But they and even Chris, you know, like not afraid to be vulnerable and let people in because it it opens up the door for other people to be vulnerable.BethAnd it doesn't mean that you have to be singing Kumbaya and like diving into your personal lives. It just means that you are unafraid to be authentically yourself, to be wrong, to fail, and to allow room for people to not know so they can ask the right questions so that you can actually get to the right answers.JenYeah, I know I've talked about this before, probably on the podcast, and I'm just going to say it again. Rene Brown talks about daring leadership versus armored leader in leadership. Armored leadership means you approach things with like, I know everything. Like I don't want to ever look vulnerable, Like I'm tough, tough, tough, right? Yeah. When you approach leadership in that way, you you're missing out on growth and opportunity, approaching it with a daring leadership mindset.JenYou know, I'll admit, like I don't know. I don't know the answer to that. But you know what? You and I are going to figure this out together. Yeah, I'm going to ask questions of you. You're going to teach me. I'm going to teach you, and we're going to tackle this together, you know? So I just encourage leaders like and even us, do you convert as coaches like and it's like sometimes you don't know the answer and it's okay to be like I was just on a call yesterday, totally stumped me.JenI was like, So I gave up my classic, you know, and those of you that know this. So this is the classic pivot objection is like, Hmm, that's interesting. I'm not 100% sure I'm going to take it back and talk about it with the team and we'll get back to you. But I don't know, calling in a lifeline.BethLike if you don't do that as a leader, then you are also preventing your own growth because you just stop learning.JenThat's what I mean. Exactly. You stop learning.JulieYeah. And your whole team is scared to admit when they don't know something, right? Because you look like you always have the answers and I'm going to look stupid. But if they know you're willing to do that, then they're willing to admit when, like, I don't know what that means. I'm just shaking, rattling, vibrating.JenAnd like, Yes, and that and I know exactly what you're talking about. Good for. Oh, okay. That's not Gatorade. Okay, cool. Got it. Yeah.BethNo, I think this is a this is the big topic as of recently. And I can't tell you actually how many times that somewhat summit it was brought up to me. And I don't know if either of you got the same of like people wanting more leadership help, whether it be at the marketing level or the sales and marketing level.BethAnd so it's something that, you know, I've been really brewing on and I'm trying to create a way for that fire to keep burning because I think it's really important that we continue training at that level and at that topic because it as we're learning from the stuff that's in the news this week that.JenSaid, Oh, we got into this, we got to talk to we got to talk about the news, I guess it's like, hey, we'll get there. But it.BethCan it can have a really big domino effect within an.JenOrganization. 100% agree with you on the online sales side. But leadership is a constant. Like just managing online sales team is completely different than managing an on site. So a completely different and so, you know, most sales leaders bandwidth is stretched. They're busy. They're putting out fires with on site stuff all the time. And if numbers look good, it's easy just to go, Hey, you go over their numbers like, fine, okay, check suite, everything's good.JenYeah, but what we know is that, yeah, the numbers look great because numbers look great right now, like as far as conversions go. But we have to look beyond that and we have to manage the program, manage the person, you know, beyond just the numbers. So there's definitely a space for more conversations around it.BethThough. I promise we'll get to the news, but I want to do a hot take if that's okay with you. Girl. Is that.JenYeah.BethThen. And Julie too. Who do you think should manage online sales within an organization?JenOh, well, I'll let Julie answer first and then I'll answer.JulieOh, gosh. To do a marketing marketing director, this would be my first answer. Okay. That's my experience. That's my experience. It started in marketing. Then it was director of sales and marketing was the same person. So I lean towards marketing, not sales.JenOkay, so I have J I have a not an exactly black and white answer. If it is a new program for your organization and you have to get sales buy in, like it's a complete culture shift when you're rolling this program out and sales could be a little bit resistant to it. Mm hmm. It works well to have a sales leader kind of overseeing because online sales is an extension of the sales team.JenThat's how you want to set that role up and position. And so if you have a sales leader over it that's really good at bridging the gap, then it works out better. I think in that situation. Ultimately, the bottom line though, is whoever is going to have the bandwidth, whoever understands the role, the best, who is going to hold them accountable, who is going to be the conduit between sales and marketing and online, which in a lot of cases it's marketing, right?JenWe talk about online sales being like the lovechild between marketing and sales. And so we see a lot of success too, with online sales reporting up to that marketing person. And that is kind of really good. But ultimately it comes down to there has to be communication between sales, marketing and online. If, if there's silos and it never works.BethYeah, no, I think that's a really good answer. And like originally I would isolate on Julie side too, based off of my own personal experience. Right?JulieAnd we're marketers because.JenYou, you, you manage, you manage the team and your marketing.BethSo and they came from sales to under the marketing umbrella in that room. But the reason why that worked to your point, Jen, is because I had the time and ability to understand their role within the organization and the impact which they had within the organization and our successes. And so it made sense for them to be under me within the marketing umbrella.BethRight. And I think that's what the same situation for Julie as well. I don't want to speak on her behalf, but I think that was that was similar for you guys. And so when it comes to online sales, I think, yeah, they could flourish under either, but it's just important that their voice is heard and recognized and appreciated within the organizations that they are fully supported by whomever it is that is leading them.BethBut it has to have the influence of marketing and sales either way.JulieAnd it's not like sells if a sell is if a sales person is going to be the leader, not a sales person, a sales leader is going to manage them. I think they have to understand how dramatically different those two roles are. They can't treat them like a on site salesperson just taking. It's a different it's a different role.JulieSo it has to be somebody who understands that those differences, I think.JenYeah.BethThat can be said for marketing, right? Because like if you have a sales leader in charge of marketing or leading the marketing person, whoever is doing the implementation of marketing, if you have, it's someone that doesn't understand marketing or doesn't recognize the difference between marketing and sales and how they should work together, not separately, then you're setting them up for failure as well.BethSo basically, if you're at the top, if you're in a leadership position in any organization, in any field, you have to take the time to understand what it is that your people do and their importance within the day in and day out operations and the success of the operation in order to be a successful leader at that level.JenAnd this goes back to what we were saying about daring and armored leadership. If you are a leader. Hill, you're like, I've never been an online sales specialist. I have no idea like the ins and outs, right? Because it's at a time like you weren't an online sales specialist and you manage them, right? Huh? Being a daring leader is now.JenI've never done this role. Teach me, you know, show me, show me your process. Show me what you do. Show me your reporting. Show me those and let's talk about it now. You don't have to come in and like, knowing everything or, you know, to me.BethBiggest question. Just be the expert.JenYeah, just ask questions.JulieYeah. I'll circle your ticket full circle.JenIn that manner.BethSo they should let us take over more of that.BethOkay. So I promise we will get to the news. So all of this does lead in to the hot topic of the week, which is Redfin's announcement via an open letter, if you will, on what was it Monday that they published this?JenIt was Monday.BethYeah. That they are leaving the National Association of Realtors and they really put it all out there, which I mean kudos because I love the, the honesty, I love the transparency.JenCurrency things.BethAnd I think, you know, we've had a couple internal conversations about this. But I think the the real interesting thing about this is to see what happens next, because they're the first ones to really say now, like regardless of how the semantics work behind the scenes and what might happen, what they can and can't do at different levels and in different regional areas, you know, where their hands might be a little cuffed, if you will.BethBut I think it's really interesting that they were the first ones to take it out there and say, we're not tolerating this anymore and something has to change.JulieAnd if you're not following this, the few reasons they gave for severing ties was one, the Association of Realtors policies requiring a fee for the buyer's agent on every listing. So and that meant like on redfin.com you couldn't list a for sale by owner. It would have to be someone associated and then also a pattern of alleged sexual harassment.JulieSo there were there were different levels to this. It wasn't just the policies that they're unhappy with, it was also some leadership issues as well. So it's a very layered, multifaceted issue that they're working through and they.JenRealtor Right. As a former member of and they are a no, I like it.JulieYeah. And it really it gets more complicated. It gets complicated because a lot of the MLS is, are tied to the local and state realtor association. So you have to be a member of the Association of Realtors to get access to the MLS. Yeah, well, the in air rules say that if they're not associating with that, none of their none of the people below them down stream, which would give them no access to MLS.JulieSo it's a very far reaching they've said this and there's different conversations about is this just symbolic or are they going to go fight every single, you know, different local chapter? I don't know if they're chapters, whatever they are, to get access to the MLS. So it's very much the first step. It's a big step and it makes a big statement in a very long process of how to untangle all of this that's been going on, how it's worked.JenIn pairs, then going, Hmm, there's been a ruckus around this for quite some time. So like you said, I'll be interesting to see kind of what happens next, like being the first ones to kind of publicly put it out there.BethSo, yeah, beautifully summarized. Really. That was.JenThat was.BethKudos, man. I know what.JenYou're talking about, Julie. Thank you.JulieHopefully it's all right. You'll go read the article and double check all the facts there.JenI read the links in the show notes.BethSo in our next piece of news is also related to the National Association of Man Hours.JenBecause.BethApparently there is I love this word mutiny inside the air. I get.JenMy popcorn.BethYeah, seriously, let me start popping in right now as staffers call for resignation of top executives. Now, this is more based around the sexual harassment claims that have occurred, as well as additional toxic workplace environment situations and cover ups and yeah, there's that's going to take a big bag of popcorn.JenYeah, I think we're just moving on from this.BethYeah, just I think I think it shows a little bit of the ripple effect right now. If Yeah, back up it's back in the news. Now they are they're saying it's only a small number of employee employees that issued this letter, but I think it's still a big step and I think it shows that people aren't going to, like I said earlier, tolerate it anymore and people are willing to put their name on the line in some cases and their job and their their careers to say even within their company with Redfin's case, to say that, okay, like something has to get something has to be done.BethSo let's see how it pans out.JulieYeah, I'm sure we'll be talking about this more.JenYeah. In the future.BethHopefully not as long as mortgage rates.JulieOh, gosh. No mortgage rate stories this week.JenNo, no, no.BethBut this next one, Julie has a good personal story associated with it. I know, I know. But yeah.JenSo I guess.JulieClimate change pushes up home insurance premiums. A recent study from policy genius found that quoted homeowners insurance premiums increased by 21% nationally from May 2022 to May 2023, and that Florida experienced the largest jump with premiums increasing by 35%. So I went and did the math. So I live in Louisiana, south Louisiana, just north of New Orleans, and everybody below Interstate 12, all their insurance premiums have gone crazy.JulieSo my insurance company, who we had homeowner's insurance for a year, went bankrupt. So I got a letter that said they're going bankrupt. You're about to not have homeowner's insurance. And here we found another quote for you, which nobody wants to give homeowner's insurance down here. And it the new quote they gave me was 174% higher than we were currently paying.JulieThis is in March. Oh, boy. Stressed out in March. And it was a great like an insurance company. I had never heard of. We don't even live in a flood plain or I mean, all of all of this area is probably the same. But we're not we're not required to have flood insurance.JenWhen I was there, what was the rate like? Why?JulieWell, they went bankrupt and just nobody wants to take on people in this area. They just say, no, thank you. Most homeowners in church, this is so the quote we got was from like a crazy sounding made up name insurance company. And when I talked to another agent, he said, oh, and I've heard that they asked you to sign over a power of attorney if you work with them.JulieI'm like, well, I'm not doing that. So they finally found me another one, and my premium went up 109%, which was better than the 174%. So when I read this article.JenI got a little.JulieBut how it affects not just my story, but just how it affects homeowners like that digs right into your budget for how much or how much money you have to pay for your monthly mortgage. I mean, it makes a big difference, especially Florida, Louisiana, I'm sure, areas of Texas. I don't know, John, if this affects you or. Yeah.JenWell, it does, because I am below sea level. Mm hmm.JulieFor right there with you. Think we're really close? Yeah.JenYeah. So you have requirements for flood insurance. Anybody that's buying a new home. So this is interesting. Right down. Down the way people that live directly on the river. Yeah. Norfolk, which is really low. If you buy a home over there, as of, I think maybe last year or the year before, you're required to raise it in order to get the insurance.JenSo you have to like so we see all these homes going up on like built stilts, basically, I don't know, like cinderblock foundations, like ten feet high. It's like the most bizarre thing. But it's like in order to get insurance you at that's the requirement is that you have to raise your house.JulieAnd what the article saying is people are now taking this into account when they're purchasing homes. You know, I mean, if I was buying another home, I would think about it like, can we get. But of course it affects school district and all sorts of things. But it does and it's something worth talking about. If you're in an area where the the home insurance premiums are more affordable than just a little bit down the road, I mean, it's things worth thinking about because this is what homebuyers are thinking about as well.JenYeah, I was.BethGonna say.JenUsing that as a Yeah, you're saying using that as a unique selling proposition of Yeah. Hey, compared to this.BethIt works because in your neighborhood alone aren't it a huge master planned community that we live in our side. We actually didn't know this until we were prepping to close, but we are required to have flood insurance and no one warned me how expensive it is.JenRight?BethOh, okay. But that being said, the other side of the neighborhood, there's a street that like when you're driving and it's first on your right hand side, Their biggest selling point is they don't require flood insurance over there. So when people lose their homes, they're like, not only are we in River Island, but oh, by the way, you don't need flood insurance here.BethAnd it's a huge selling point. So I feel like we need to marketers need to be paying attention to little nuances like that because it does affect affordability and it does affect the buyers decision making.JulieYeah, and you need to be listening to your home buyers for anything like that that they're talking about because if that matters to them, it needs to matter to you as well.JenAmen. Yeah.BethSpeaking of affordability and impact on that, we have resumed student loan payments, shake up the housing market from pro builder. Yeah.JenSo that alone gives me gives me stress.BethI can see out you're in you're wiggling a lot right now trying to shake it out.JenNow I have one with student loans, so.BethYeah. Yeah. I don't, I can't, I can't speak to this one personal experience because neither of us had student loans. We were very blessed to not have any. But basically, student loan payments are set to resume this month and that added expense is an unwelcome obstacle for already cost burden homebuyers. So I'm just another factor that we have to we have to consider when talking to our homeowners are soon to be homeowners of what they can realistically afford.BethBecause now what I liked about this one is they're talking about how consumers are essentially bundling their debt. And so they're looking at their debt as a whole number versus like something have been paid off here. They're, you know, and not individual numbers. Exactly. So they're looking at this as a holistic number. And so that payment is just adding to that whole number.BethAnd that's they're feeling that anxiety going into the purchase because it's not just the mortgage that they're considering. They're considering the student debt, they're considering the car payments that are through the roof right now. Our student.JenLoan monthly payment is.BethSo this article said it's.JenIn the artery filled day with something. I feel like I read something or it was like 203 or something in.JulieThis article says Typical monthly student loan payment being around $200.JenOkay. Yeah.JulieAnd the other thing that plays into we just talked to a builder today and we were talking about some different things different builders are doing and they were like, Yeah, but you have to understand our particular buyer, they don't have a 20% down payment and that's going to be an issue too, as all these things eat into people's budgets like that.JulieDown payment is more and more of an issue too. So as far reaching effects for us, I feel like.BethYeah, absolutely. It's really it's interesting that a lot of builders don't even know that about their buyer like courtesy your builder knowing that because sometimes they don't understand the nuances.JenLike.BethAnd I love that they're out there actively trying to learn like I get a lot of builders within our circle asking for a 30 minute call with me to learn about the military buyer and what that psyche is like and how they can help them in a different way. That's outside of some sort of incentive. And I love having those conversations because they are truly making an effort.BethAnd I think all of these articles and the realistic world that we're living in right now is pinpointing that we have to take that 1 to 1 approach and really know what our buyer's life is like and the obstacles that they have outside of just our day to day organization and the products that we have to offer them within our community, but really take the time to learn who they are and what their what their face.JenPersonalized incentives based on what's happening with that particular customer or buyer. So, oh, you have student loan debt. So should the builder pay their student loan? Well, that's a stretch.JulieBut this is Jen's take now.JenOh, pay.BethThat off for you.JenStudent loans are preventing you from getting into this house. What if we paid half of your student loan debt? I don't know. I'm just like.BethI mean, is it less than what they would pay some $10,000 and $10,000? So I'm.JenSaying like, you know, if you want to use that to pay to reduce your debt to income ratio, I don't know, like because from what I know, because I have a kid who has student loans, like the loan amount is, you know, it's spread to keep the loan to keep the monthly payment low. Right. Like paying this high interest rate, it's spread over a long period of time when really it might only be $20,000 that they owe.JenBut like in to make that an affordable payment. Right. They've got this crazy loan thing and whatever. So if if a builder could say, well, pay your loan off or we'll pay half your loan off, I don't know that when this happens.JulieJen, you're getting full credit for this. I love it. Let's get.JenIn.JulieSpecial love.JenIt's thrown.BethIt's a great example of like the amount of creativity that we have to have right now on a 1 to 1 basis. Like, yes, the conversations that I had with a builder recently about like, how can we help the military buyer or even just the reload buyer in general, Like take our situation as a case study. We lived in an Airbnb for two.JenMonths that.BethWas $5,000. Pay for their Airbnb for two months.JenYes, yes, we will help you with your moving costs, your relocation cost, whatever, will you know? Yes. Listen, when when I was in my former life, I mean, I worked for builders that would like, okay, like your homes, I can be ready for another six months longer than what we thought or whatever we'll pay for you for a long term rental.JenYeah, a furnished rental. Yeah. Like, you know, and I don't know, I just. I agree with you that there has to be more some creative solutions and to work with some of these people. Yeah.BethYeah, absolutely. And as marketers, like, we have the you have a voice in offering those solutions up like you have a voice and an impact. And don't be afraid to make those suggestions and say, Hey, I heard this creative idea or this other builder is doing this. Maybe this is something that we can implement. And I love that idea because people forget and builders forget that at the time of purchasing and moving a home, not only is it extremely stressful, but you are hemorrhaging money when you are purchasing a home, whether it be because you have to do an Airbnb or you have to pay the movers or have to tip them, you have toBethbuy the movers food, you have to get out of your lease early, you have to sell your home, you have to move across country and pay for hotels. You have to buy new furniture like you are hemorrhaging money left and right for whatever reason. And so the the different ways that you can relieve some of that burden.JenOff.BethIn creative ways that you can do that. I mean, let's see it happen.JenYou can you can tell that's just me, mood. I know this is I got it.JenYou got to get them food.BethAnd how many times have we moved.JenIn the guy to go buy toilet paper? I mean.BethYour food goes bad. You have to fight rid of all of your food in your in. Like, it's ridiculous. The little things that you don't think about.JenYou need to unpack.BethThese always turn into a therapy session for me. Okay.JenI love it. It's good. Oh, my gosh.BethOkay. Speaking of waiting, I'm. I'm moving right on this thing and waiting for a long time. Why is your Starbucks wait so long, Julie?JulieIt's because people are coming up with weirder and weirder drinks, more elaborate drink combinations.JenAs long as you got to wait for perfection.JulieSo this is from customization. Bloomberg And it says elaborate drinks and an almost endless array of combinations can slow baristas down. But a plan to hasten service has yet to materialize. So they're talking about how it's how Starbucks is struggling because there are so many There was like a crazy number in here. If I can find it for like just a latte, it adds up to more than 383 billion different possibilities of what you can make.JulieThe team had a lot of fun with this one. There was a lot of back and forth conversation about this.JenArticle.BethWe did, and while the different data that was pulled, I is really fun and I don't remember particularly if it was in this article or not, but we talked about it internally. But Starbucks had released that they that their customizations, their personalization of their product, if you will, increases their revenue by 1 billion. But on the contrary, their other data, which is the weight associated with creating said custom drinks, had lost them anywhere between three and 5 billion or something like that in additional revenue because people were leaving and they were losing.JenLike, I don't have time to wait.BethOh Jen, how does that relate to online sales?JenYeah, well, yeah, if, if you're not first or last. So yeah, listen, people, you know, go back to that that study both you and I were talking about, like the personalization study, bomb bomb had presented it last year at our summit and just talking about one customers expect. So that word to expect is very powerful here. As we're talking about this, customers expect personalized service.JenThey they want what they want. They want customization, they want personalization, and they want it quick. And so if we're not able to deliver that, we're going to lose case in point, like, yes, they're making money on their personalization, but they're losing more on people getting irritated and walking out the door. So when we talk about online sales, we got a staff up, we got a staff up in order to meet the demands, in order to provide a personalized service.JenSo Starbucks, you know, they're making changes. They're talking about getting different ice. It's like what they need to do. They need to staff up if they're going to be able to provide this level of service.JulieThe other place I've seen this in home building. So I've been I'm old. I've been in home building since before 2008. I started in 2005 Production Builder. And it's like this is what we build.JenWe started to.JulieHear.JenIs it? Yes.JulieHere's what we build. You can select from these two color palettes and people were fine with that and then 2008 hit and everything crashed. And we said, you can make whatever.JenYou want, hear all the.JulieSelections in the world. So like the pendulum swung the exact way. Then we started not being profitable on that and it was taking everybody forever to get through the system. There were way too many choices. It was overwhelming. Everybody. And we swung all the way the other way where at one point that Idol Homes stable, call me if I'm wrong on this, but at one time I told Homes somebody would say, I will buy that house if you will paint the front door.JulieI think once we painted a front door orange and we live in Norman with you and somebody is like, you have to paint the front door. And we would refuse. We would say, Nope, that's not our scope. If that door is orange, it's staying orange. So like, I think what's interesting, what I've seen in homebuilding is how in the selections world, like that pendulum goes dramatic either way.JenYep.JulieAnd I think where probably Starbucks suffers with they're so huge it's hard to quickly adapt to changes. So if there's a Tik Tok trend and this is from Olivia and Bryce, they had these this conversation on the Slack channel. They were talking about how all the sudden on Tik Tok people are talking about the cool new trend of this weird drink that had 42 different things in it.JulieYou know, it's hard. Then everybody goes and orders that like how do you do that among all the Starbucks in the world slows everything down. So yeah, we definitely see this. And I think the people who deal with it best probably are the people who are faster to adapt.BethYeah.JenYou think Absolutely set expectations a little differently at the beginning. And when you go to order and balance out, yeah, you set expectations and then you don't have an issue.JulieI mean, I think it's.BethAbout living and like we talked about this at our, at the summit for the on the marketing side, my session was on personalization and then taking ideas out of other industries that do it well. And the whole point is that it's somewhere in the middle, like you have to offer enough that you're meeting your buyers expectations of allowing customization or a personalized experience.BethBut you're also living in a world where you can still mass produce something, whether it be a shoe, M&Ms;, Starbucks drinks or homes. I going to say mass produce that in that regard, but, you know, produce a product in an efficient manner that can be delivered on time. So it's just living in that middle ground. And sometimes it doesn't have to be a huge thing, like a bajillion options for a custom drink.BethIt can be something a little bit dial back where the customer just needs to feel control. They need to feel like they had a part in the process. They got what they wanted. Their expectations were met and it's up to us to find what that middle ground is, that sweet spot so that we can work effectively or efficiently in this case to be successful.JenNow lessens. We've solved all the problems today.JulieSolve problems to solve.00:51:00:16 - 00:51:02:13JenSo fun, girls, we.JulieGot all we got to have a girls only podcast every now and again. We got a that's on the schedule.Jen100%.BethI'm down. Put it on. Olivia. I hear you listening in. Okay, so before we end, we have to do our favorite favorites.JulieI do have a favorite.JenOh, my.JulieGosh. So I just found on Netflix there is a new season of my very favorite show, which is Great British Baking Show. I do not.JenBake.JulieDo not bake. I love it. It's my favorite. And there's a new season out and it.JenJust made my day. Do you actually bake or do. I don't watch it because it's soothing.BethI the dry humor is everything.JulieIt relaxes me. The British accent was relaxed me. But I just it's my favorite. I would I have watched these episodes. It's one of those ones I'll put on in the background and just let play because it's very soothing to me. So I'm very excited about that. That is my my favorite Right now.BethI'm learning more about you. I like this.JenWow. This is my favorite show right now. It suits me.BethOh, it had you having a resurgence.JenI know. Yeah. You know, it's bad when my 75 year old mom tells me about it, she's like, Oh, have you seen this new show? Suits? It's so funny and cute. You would really like it. I was like, okay, so I start watching it. I'm hooked. Yeah.BethIt's addicting. So if you haven't watched.JenIt, you guys watch it?JulieNo, I'm too busy watching.JenYour acting for this. Baking show.JulieNo time in.JenTime to watch it.BethSo it's really entertaining for sure. Mine isn't related to TV shows.JenGood. We need something else. Yeah.BethI don't really have any. I. I'm boring, and I watch those same shows, like over and over and over again, but it is the fact that. So we just moved into our house and it looks like a black cave. For those of you that are watching and aren't watching, like my my office looks like a black cave, but it's actually painted a dark olive color.BethIt's called Olive if you love it. It's so pretty in real life. But on Zoom, it looks a little dark, but the house itself, I live in a tree house. It is.JulieAmazing.BethYeah, like it feels like a tree house and I love it. And I go out on this like all, of our neighbors are like, oh, my gosh, your your deck. And oh, my gosh, know. And I'm like.JenNo, it's amazing. It's so nice.BethSo yeah, I'm in. I'm in a pinch me world. So if you if you follow me on Instagram, you'll see lots of tree house pictures and one.JenOf us yeah we love.JulieA pretty.BethYeah I'm not apologizing for.JenI'm so happy for you. It may say you know it makes paying the movers a little bit and making skipping lunch or food. Yeah I got her video.BethLiving in an Airbnb for two months.JenYeah.BethWhich by the way, our neighbor who is building their house, whose house is also delayed, she is now living in the same Airbnb that we lived in.JulieMan providing jobs, providing money for the community.BethAll right. Well, thanks for today. This is.JenFun. Oh, this is so fun. Thank you, guys. It's fun. Have a good one. Bye. The post Ep 306: The Girls Club appeared first on Online Sales and Marketing for Home Builders - DYC.

Market Proof Marketing · Ep 305: Creating Your Backup Plan with Tara BarliaDue to recent Summit events, we are releasing a special Online People Talking episode! In this episode, Jen Barkan is joined by Tara Barlia! Tara is an Online Sales Specialist at EYA, LLC and sat down with Jen to give some expert advice on having a backup plan. Tara shares that the most important way to avoid burnout is finding a backup person to handle leads over the weekend or during your vacation time so you're not coming back to a flood of emails. Together, Jen and Tara share all the tips and tricks to making your backup plan go seamlessly! Questions? Comments? Email show@doyouconvert.com or call 404-369-2595 and we'll address them on the next episode. More insights, discussions, and opportunities can be found at Do You Convert All Access or on the Market Proof Marketing Facebook group.Subscribe on iTunesFollow on SpotifyListen On StitcherA weekly new home marketing podcast for home builders and developers. Each week Kevin Oakley, Andrew Peek, Jackie Lipinski, Julie Jarnagin, and other team members from Do You Convert will break down the headlines, share best practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We're here to help you – not to sell you!Transcript:JenHello everybody. My name is Jan Barkan, online sales coach at Do you convert and welcome to online people talking or opt as we like to call it this series is dedicated to you the new home online sales specialist all about enhancing your lives and careers. We'll talk about real life scenarios is dedicated just for you. I am so excited to talk about this topic today.JenI think mainly because when I was an online sales specialist, I did not have a really good backup plan. Partly because I was stubborn and wanted to do everything myself and nobody could do it as good as me, and I quickly learned that was a mistake. Totally regretted that because having a true backup plan to give you that piece in mind so that you can take breaks is so important.JenSo I'm excited to introduce our special guests today. Welcome, everybody.TaraTara Barley Hello, everyone.JenHello. We are so excited to have you, Tara. Tara is the online sales specialist, senior online sales specialist now at the neighborhoods of EIA. So welcome to.TaraApsara. Thank you. Thank you for having me.JenYeah, absolutely. So before we kind of get into our topic today, talking about backup plans, tell us a little bit about EIA for us. Like where in the world are you located? Tell us a little bit about yourself.TaraYeah. So we EIA has been around for about 30 years, mainly townhomes for new construction. We are located in the DMV area, so we have community throughout the D.C. district, Maryland and Virginia. As I say, the DMV, the head of motor vehicle. I know we do get that a lot. But so it's interesting to have, you know, at the same time might have different types of sales going through anywhere from, I guess price range from 600,000 to a mid million.TaraSo big range there. And the market can be different between DC, Maryland and Virginia at the same time. So it keeps it keeps it exciting.JenYeah. And how long have you been in the role of online?TaraIt will be about two and a half years I've been with EIA like.JenLike almost O.G. status.TaraI know through COVID that CRE probably feel longer and then into now. Yep.JenAnd what and what did you tell everybody what you did prior to that? Because I think it's interesting.TaraYeah. So prior I worked with the Washington Nationals baseball team here in DC. I was part of their ticket sales and service. So. So a lot of sales, a lot of customer service, just a very different product that we were selling.JenYeah. So Haaz, if you, if we have any baseball fans watching this. Yeah. If you're joining us, definitely. Chad and tell us hello that you're here, we want to say hi to you. A special shout out to the Chesapeake home team who told me that they were logging in and watching today. So hello, Chesapeake Homes here in Virginia Beach.JenLet me ask you, Tara, really quick, because I think as an online sales specialist out there watching, they can probably join in and answer this question, too, with you. So if your online sales and you're listening, chat this out, what what's the biggest challenge that you're dealing with right now?TaraBiggest challenge, I think just you don't have control of the market, of course. So just going through the ups and downs of that summer months can be a little bit slower when people are on vacation and trying to still find what that urgency is for for our homes. So I think that that's been the biggest challenge. But before we know it, it's going to be fall and it'll pick back up.TaraSo just trying to get people in before that craziness and find a home for everyone.JenSo, so true market fluctuating is one of the the hardest or most opportune time to be an online sales specialist. Right? Because as things fluctuate, we have to continue to evolve. However, what we do is the it's the constant, it's the constant and the variable of the new home industry. So I'm sure everybody can share in that with you that there's a lot changing.JenWe've had a pretty great year so far, right. And we'll see what the second half of the year brings for sure. So guys, I wanted to bring Tara on to talk to you today about having a backup plan. This is something that we see is still sometimes a challenge to figure out. And there's certain there's lots of different scenarios when you would need a backup plan.JenSo you could be a solo online sales specialist like Tara was before today.TaraYeah, literally today.JenLiterally today. Do you have a special shout out to.TaraShout out to Simone? First day today? She's joining me. Very excited.JenYes. Shout out to Simona. We're so excited to have you join the team. Hey, Jessie. Hey, Sam. Sam barking shout out to you, son. Okay, so there's several different scenarios. You might be a solo Aussie and as a solo Aussie, if you're working, if you're on demand seven days a week, you need to have a break, right? So who is going to be in the fort while you're off?JenYou have, of course, vacation. We do want you to take vacations, right? I know, Tara, you like to travel. So figuring out like you love to travel. So taking those vacations, sometimes there are emergencies you need to have. Like who is going to take the leads? And then there's like, overflow situations where maybe you have a lot of leads and you want to have that overflow person that can kind of be your support and backup.JenAnd then you have the long term leave type of situation, which is like a maternity or paternity leave. And for example, and you've got to figure out who is going to cover for you. So there's lots of different scenarios. The one that I want to talk about with Tara that she has recent experience with is having being that solo Aussie.JenSo, Tara, when did you like talk a little bit about when you realized like, okay, like we got to figure this out?TaraYes. So as many of you guys know, leads continue to come in. It doesn't matter if it's a weekend week day holiday. Everyone's continuing to look for for home. So weekends were technically my days off, but people are still coming in, asking for questions, asking for appointments. And like Jen said in the beginning, too, you don't want to miss out on something and you want to be there.TaraBut it's also important to not get overwhelmed and take that break and it'll make you better when you come back and get back on the job. So when I really notice that something might be needed, I'd come in on Monday morning and my inbox would be filled with leads coming in and you wanted to get to the ones that looked like they were the most important or how to prioritize that.TaraReally, You still wanted to get back to everyone. So that's when I really realized that something might need a backup plan. Someone else might need to come help and cover because it is. I think we've all heard Jen say that if you the sooner you get to someone, the more likely they'll still be interested. Haven't shopped around yet, but more likely to get that appointment.TaraSo the sooner the better. And as I realized when I was trying to catch up from all the weekends, my Monday was gone. I didn't even get to my Monday people. And then all of a sudden it's Wednesday, Thursday and I'm still maybe playing catch up. So really important to try and get that backup plan.JenWell, I want to go back to something you said really quick before we move forward. And you're in the way that you're structured before having a teammate as a solo. I see you were working five days a week and on two days that you were off, What was happening on those two days that you were off.TaraTo the leads online, Any form still went to my inbox now.JenAnd then. They were just getting it. Okay, So they were sitting waiting for you? Yeah.TaraMonday the phone calls, the phone inbound, the phone call did go to these sales reps on site, which is great. You know, someone's still answering. However, if they're on an appointment, the phone will ring. There's a voicemail maybe going on, then I never get to them since they might have just called in to the sales rep and hopefully, you know, you booked a lot of appointments for the weekend and they're full are open houses.TaraBut yes, the phones were going to the sales reps to see if they could answer any initial questions.JenSo a little bit of a it was kind of like a like halfway kind of a backup plan, Right. Like the the on her days off the sales reps were taking the calls. So in your call tracking system, you were forwarding those calls to their sales team. But the E leads, Internet leads that were coming in. We're just sitting there in her CRM.JenAnd so what she was saying, guys, and if you're a solo LC, we want to hear from you like solo or team like chat it out. I want to see who's on if you if they're sitting in your inbox and you wait until Monday like you're trying to catch up and they need your new leads that are coming in on Monday are not you're not getting to them, right?JenIt's like you're playing catch up, right?TaraYes.JenAnd then it's like, you know, hey, Steven, how are you? You're playing catch up. And so it's just like a domino effect and you never feel caught up, right? So I finally said how.TaraI admitted it. I did it. I needed help. Yes.JenI said, okay, okay. I given help. Okay. So where did you guys go to look like who? When you're thinking like, okay, who's this person going to be that's going to manage the elites? Who did you work for?TaraSo initially we had luckily we had a community that closed out. Okay. So we had a sales rep that had kind of waiting for the next community to open, had some more free time. So she filled in on just Saturdays and Sundays and would get the leads. We knew this was kind of in the short term.JenOkay.TaraDecision right then since we thought, you know, down the road we may hire another one if this ends up working out. And we would look at the answer how many people are answering and seeing if that number, the percentage goes up, which it did since I think people were getting we were getting back to people quicker. So that's why we ended up hiring another one.TaraBut Tammy was our sales rep who would help me out on the weekends. Okay. Actually log into my email and get all of the leads and be able to respond to everyone throughout the weekend. And just coming in on a monday the first week I came in on Monday had only eight in my inbox, and just like that, I was so relieved.TaraI felt like I can get to those people right away starting Monday fresh as opposed to dread. You know, people dread Mondays already. You don't want to try them.JenMore like, Oh, my inbox is going to have.TaraExactly. So even week one just just for myself to see that was was huge and we'll get it right. We trained it.JenSo why do we need a backup as a solo O.C. To prevent burnout, first and foremost, right To handle our leads better. I mean, if you are if your leads are sitting untouched for two days, you're missing opportunity, right? So there you go. And leads. Right now, somebody has a lead that's like golden butter role, right? I mean, that's a big deal.JenSo that's why we need to look at having a backup in that situation. Who you have like Tara close out community, a sales rep could come over and assist in that way. You might look at a sales assistant or marketing somebody on the marketing team possibly that could do that. Let's see what else? A design assistant I've seen.JenI've even seen managers. Yes, managers fill in right. And learn how to just be in reactive mode, how to enter the leads in CRM, how to what to do on the phone call, just basic hey online sales specialist, your D convert coach Jen Barkan here. Are you looking for guidance structure and proven methods to help you set more appointments and create more sales?JenThen join online sales coach Jesse Suggs and myself. We are offering an intense two day virtual training experience, followed by eight weeks of training and coaching through our online sales academy. This fall. Jesse and I have been in your shoes and we teach from our direct experience and years of coaching online sales specialists just like you. This will be hands on and real world.JenNo theory here. If you're interested, don't miss this incredible opportunity. Reserve your spot today by visiting. Do you convert dot.com? So let's kind of get into that segue by now, as you have, Tammy. Yes, thank goodness for Tammy. MAN Hey, Tammy, what did the like what type of training or what were the expectations set for your backup?TaraSo it was, of course, great that she already had a sales background, knew, you know, with our company a while, she knew a little bit about each community. Of course she knew about hers the most. But I made sure that she had all of our pricing and floor plans. That was simple. As far as other training walked her through sequences.TaraSo she actually would, if she did not get in touch with anyone just like us, she would set up a sequence and it actually, if they didn't answer the sequence would then turn into me. So would be like, Hi, I know we didn't catch up over the weekend and then if they did answer now it's a weekday, I'm back, it comes to me, they call me, they email me so we don't have to worry of losing a lead or anything like that.TaraAnd then I just pick back up where Tammy left off, and it was pretty much it was a pretty good smooth transition from there. And just the beginning of teaching the sequences, sales on site, as we know, may not know all the sequences and all of that, but just teaching that and taking the time to do that was, yeah, it definitely paid off.JenSo yeah, you definitely didn't need to teach her, you know, internal backup, right? They're going to know your going and they're going to know the homes and the communities and things like that. But you, you needed to take some time to teach them, okay, When you get a new lead, this is what you need to do in the CRM, Right?JenSo it's it's very minimal, though. We don't need to put our part time backups through for like online sales training necessarily. Right. In certain situations, we're just kind of teaching them the basics and how to be reactive. And something that Tara said that was really important is that when you have your backup that's filling in for you, it's not necessarily like you don't need to assign like they're not taking ownership of those leads, right?JenIf somebody calls in and she's helping them and she sets the appointment, great, But she's not carrying them through the 30 day follow up process as her own. You know, she's just starting them on the follow up process. And then when you came back, you're picking that back up. So we get a lot of questions about that. You know, as far as like do does does the backup like hold on to all the leads?JenIs the backup doing the the process prospecting? Well, thank you. Stephen. Yeah. I mean, in a perfect world I think everybody should be trained in online sales. But, you know, that's just me. Now, listen, the devil is in the details. And what I mean by that is it's one thing to go, yes, I've got a backup. We you know, Mike is stepping up.JenHe's going to be my backup. But now what? Like, you've got to take some time to figure out the logistics. And we actually have Amanda martin from our team is getting ready to release a playbook for online sales on the logistics and setup for how to do your backup. So I'm not going to go into too much detail here.JenBut Tara, talk a little bit about the logistics as far as like in your call tracking in your like what did you guys do for like email and CRM and call tracking?TaraSo a lot of it we use HubSpot at, at our company here. So a lot of it was training through there. And again, luckily the sales rep has already has an account with HubSpot, but she actually would log in as me too. So it was fully taking on my role just for Saturday and Sunday That way no confusion on the client since that's kind of the most important.TaraAnd if we if they didn't connect, it's, you know, they might have thought it was just me all along. But she did sign her name, you know, in regards to Tara, just so people knew something like that. But again, as far as the sequences would go, it would then go straight straight to me for phone calls. All of our communities then got switched off.TaraI think it was Saturday morning at 10 a.m., got switched to her so that she can get started and do Saturday and Sunday and then it automatically for call will automatically switch back to me on Monday morning. So. Okay. Okay. So let's work on our end all computer and it again it was very smooth transition.JenSo that's the beauty of having a call tracking system and being able to set up like a workflow and schedule. So what I'm hearing you say is like this schedule wise, when this time hit, calls are flipped over to Tammy, and when the shift ends, the calls are flipped back over to Yep, right? Yes. And that's the beauty of automation and setting all of that stuff up.JenSo that's great. The other thing to think about too, I don't know that you guys did this, but you know, if you have a let's talk a little bit about like a longer extended stay. You're taking a vacation and you're going to be gone for more than just a couple of days. Really thinking about don't just set up an auto responder that says, hey, I'm out on vacation, contact my teammate, Symon.JenYou know, really look at having those work emails forwarded to your teammate so that it's a seamless process. We always want to keep the customer in mind here. So if the customer then has to go do another step to contact now. Symon that's not as that's not the best experience possible. So we want that to be seamless as set up filters in your inbox that forwards your emails over to your teammate.JenDon't just rely on the auto responder and then definitely have some time to do some lightweight CRM training, lightweight call tracking training just so they have the basics and understand all of those things. Anything else to add there, Tara, that I'm thinking about? Logistical, logistically.TaraLogistically, I think, yeah, that that was it. And then also the big thing to still still try and get them to know most of the basic qualifying questions just so that they're making good appointments. And it was fun to kind of do that with her since she was an onsite sales rep. So she got to see the side of of seeing how we qualify them for appointments for her.TaraSo that was fun too, to kind of do with her.JenI just saw this out of the corner of my eye here and give your backup, you know, make them a prospecting sheet that has the things that you want to make sure get asked and get entered into the CRM on your behalf. Like these things need to be asked. They need to go in the CRM. This is really important and this gives them a guide to make sure that they they do that.JenNow, a couple of other things to think about. Here's some pro tips for if you're going on vacation. Okay, So we are going to be out. You have found your backup. You have figured out all the logistical things that you need to the first thing you want to do, too, is test it out. Test your backup plan out.JenOkay. Meaning while you are still working and on, you know, you go ahead and you turn everything over and you make sure technically that it's working, that they're getting the leads that they know how to while you're still there and you can answer questions, so do a practice run. The other thing is give yourself a ramp down period and a ramp up period.JenHere's what I mean by that. So if you know, you're going to be going out for the weekend or going on vacation or going on maternity or paternity leave to start your time a little bit earlier so that you're not getting new leads right up until the time you go on vacation. Go ahead and turn things over to your backup either a half day or a day before you are going to be out.JenAnd then also when you come back, you're going to have some catch up to do right, Tara? Yes, you're buoyant. You're having you come back. You know, even Tara just being out for the weekend, right, as a solo or C you're going to have stuff too. So when you come back in and give yourself a ramp up period, don't have you keep your backup on until half day or even a full day.00:24:17:25 - 00:24:44:21JenIf you've been out a while, you have have that person stay on until you can get caught up. So just a couple of things to think about. And then my advice and this is definitely for Martha, who's watching, Don't sweat. Don't sweat the small stuff, right. The the benefit of taking the time off are going to outweigh it not being perfect.JenWhat do you think about that, Tara?TaraYou burnout is real. You you deserve a break and that's why we have these backup plans. So so definitely enjoy that break. And you come back, you feel revamped, re-energized and maybe better for the clients in the long run and your success. So totally agree.JenHey, listen, this is something small. I just did this on vacation, like actually take the time to go in and turn your notifications off, like turn your email notifications off, turn your internal slack off, you know, and just really have a break. You know, sometimes when we it's called a fake break, when we when we're like, yeah, like we're off you know.JenBut what happens is you're anticipating that you might have to do some work, like I might have to go in and respond to that person. I might have to answer that lead really quickly or whatever. It's not a big deal. But what happens is you never fully relax, you never fully recharge. And so what we know, Tara, right, is that if you're not happy, neither are your customers either.JenIf your burnout, neither are your customers. So were you feeling that way? Like, where are you starting to feel like, Oh.TaraIt was just the dreading of Monday more than it should have been? It's probably how I felt. And then, you know, you have your phone on you, even if you're like, I will not answer it. It's the weekend. But you see it and you see it going, Yeah, it's oh gosh. And then you think, All right, if I answer a few now, maybe Monday won't be so bad.TaraAnd yeah, you know, it can cycle. So that's I think when I realized Yeah.JenAnd now you have a, you have a team, right. And, and this is a big leap that you're taking.TaraI and.JenThat's the reason.TaraI will be going on maternity leave at the end of August. So the timing for this.JenSo this is, this is a big leave. This is a big backup situation which now is a teammate. But I just want to also caution everybody that even if you have a team and you're watching this stuff happens, like on teams where you need a backup, you need to have somebody on the bench that's ready. So don't wait.JenI guess I'm saying is don't wait to maybe cross train or get somebody in the know on what it is that you're doing, how your systems work. Take some time to create some you know that you have ready and available that if there was an emergency, if somebody needed to step in, you would have some documentation and be able to help.JenSo flip the switch is what you guys need to be thinking. Hey, I have an emergency, but that's okay. I've got a backup plan that I can just switch on right and execute right away. Okay, fine. Rapid fire fun questions.TaraOkay.JenYour favorite thing about being an online sales specialist?TaraFavorite thing? I mean, there's so many, but I think it's fun to be that first voice or face that they see and really represent the company. So I think it's just fun to set the expectation high of what they'll experience throughout their new homebuying experience. And it's fun to be that that person. Oh.JenI love that answer. What do you do now? What do you do to recharge your battery when you are off?TaraI exercise. I know it's kind of funny, but, you know, let out that steam not get that. I used to run a little bit. Now it's been a little bit more weight lifting. Lightweight.JenOkay Momma.TaraBut getting still getting that hour in for exercise. It's super important.JenOh, okay, guys. She said she used to run a little bit. Oh, what did you just do?TaraI did do the New York City marathon last year.JenAny other New York City marathon runners out there? Shout it out. You're this. You're a whole group of people. What any current books that you're reading.TaraSo I literally just start I think I'm late to this trend but lessons in chemistry I'm two chapters in so do not know much about it but I just finished Verity two, which was.JenOh, very good. That was really good. I literally was I was reading it and I went, Oh my gosh, yeah. My husband's like, What are you reading over there? I was like, Oh, don't.TaraWorry about it. She added a chapter too. So I don't know if you read the the add on chapter. It's very interesting.JenTo her fans out there.TaraYes.JenLet's one thing that most people don't know about you.TaraI'm I was a division one gymnast in college.JenMartha.TaraSo. Yeah.JenHave you met Martha?TaraI have not know.JenOh, my gosh. Any other gymnasts out there? I mean, Martha, I'm pretty sure was like a Division one gymnast, too. But you guys are like.TaraWe have a lot to talk about then. Yeah.JenYeah. Okay, last question, because I'm always looking for something great to watch on TV. Are you watching anything good on TV? Like, what's the latest thing?TaraThe latest? We just finished The Bear on Hulu and it's very good. It's about kind of starting a restaurant in Chicago and how crazy that industry is. Speaking of different industries, it is wild to see see the food and restaurant industry.JenDoes it make you not want to eat out?TaraNo, that's fine. It just intends to start at your own restaurant. It's a big challenge, but it's very, very good. Yes. Okay.JenWell, okay. I'm going to have to check it out. It's very fair. Thank you so much.TaraYes, thank you for having me. This is so fun.JenOh, my gosh. You are just fantastic. I'm so excited that you took the leap to have a backup. It also just validated the fact that you needed a teammate, your company supported you, got you a teammate, and we're just looking forward to that. So much. So thank you so much. And thank you, guys.TaraThank you. And we might have to do an update when I get back from maternity leave. Yes. Yes. Okay.JenOkay. We are we're going to do an update. Thanks for watching.TaraThank you.JenThanks for watching. Opt in. Hey, guys, Make sure you check out D convert dot com. Sign up for our newsletter if you haven't because we are constantly sending out great content and be sure to watch out for Amanda's playbook on backup plans and how to set those up. And we will see you next time.TaraThank you. The post Ep 305: Creating Your Backup Plan with Tara Barlia appeared first on Online Sales and Marketing for Home Builders - DYC.

Jen's is BACK and our guest podder and ice cream expert Tori Corr is back to dive into this salty buttery maple pancakey ice cream goodness.

Join our Patreon Community!https://www.patreon.com/badassbreastfeedingpodcastJoin us in Indianapolis! https://babies-and-bumps.com/On today's episode, we discuss sleep from an evolutionary and anthropological perspective.  You will learn about sleep stages and why it's important to know if there are tigers nearby.  Don't miss it.If you are a new listener, we would love to hear from you.  Please consider leaving us a review on itunes or sending us an email with your suggestions and comments to badassbreastfeedingpodcast@gmail.com.  You can also add your email to our list and have episodes sent right to your inbox! Things we talked about:The baby registry should be for parents [7:22]The story of Dr. JenIs your baby sleeping through the night? [13:10]Stage 4 sleep [14:12]REM Sleep [14:58]Adults wake 5-8 times a night [15:50]Benefit to sleeping near mother [22:50]80% of parents say their 1-year-old has sleep issues [23:32]Independence [24:46]Preventing deep sleep [31:15]Moral implications from normal baby behaviors [32:30] Today's episode is brought to you by Limerick. Limerick's double electric pumps have patented ComfortTouch®Technology. You can use code BADASS at www.limerickinc.com for 25% off your purchase!Links to information we discussed or episodes you should check out!Dr. Jen's website (see "infants" link for Is Your Baby Sleeping Through the Night yet? And see "Soap Box" link for other blog posts) http://www.drjen4kids.com/https://badassbreastfeedingpodcast.com/episode/normal-sleep-behavior-with-rebecca-michi/https://badassbreastfeedingpodcast.com/episode/breastfeeding-sleep-expectations-versus-reality/ Set up your consultation with Dianne https://badassbreastfeedingpodcast.com/consultations/     Check out Dianne's blog here~https://diannecassidyconsulting.com/milklytheblog/Follow our Podcast~https://badassbreastfeedingpodcast.comHere is how you can connect with Dianne and Abby~Abby Theuring  https://www.thebadassbreastfeeder.comDianne Cassidy http://www.diannecassidyconsulting.com Music we use~Music: "Levels of Greatness" from "We Used to Paint Stars in the Sky (2012)" courtesy of Scott Holmes at freemusicarchive.org/music/Scott Holmes

Terapi Ayat Ruqyah Dari Kitab Suci Al-Quran Untuk Meredakan Dan Menyembuhkan Berbagai Jenis Penyakit Sakit Kepala Dalam Bahasa Arab Serta Menjadikan Sistem Syaraf Kepala Menjadi Lebih Sehat. --- Send in a voice message: https://podcasters.spotify.com/pod/show/jannahfirdausmediapro/message Support this podcast: https://podcasters.spotify.com/pod/show/jannahfirdausmediapro/support

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Terapi Ruqyah Ayat Dari Kitab Suci Al-Quran Untuk Menghilangkan Segala Jenis Penyakit Sakit Gigi Dan Meningkatkan Kesehatan Gigi Dalam Bahasa Arab Versi Podcast. Sakit gigi adalah kondisi ketika bagian dalam atau sekitar gigi dan rahang terasa sakit atau nyeri. Tingkat keparahan nyeri tersebut bisa bervariasi, mulai dari ringan hingga berat. Sakit gigi juga dapat hilang timbul atau berlangsung secara terus-menerus. Umumnya, sakit gigi merupakan gejala akibat penyakit pada gigi atau gusi. Namun, pada kasus tertentu, sakit gigi juga bisa menjadi tanda adanya penyakit di bagian tubuh lain yang nyerinya menjalar sampai ke sekitar gigi, misalnya gangguan pada sendi rahang, sakit telinga, sinus, atau penyakit jantung. Nyeri pada sakit gigi umumnya memburuk di malam hari, terutama saat penderita berbaring. Nyeri juga dapat memburuk ketika penderita makan dan minum, terlebih jika mengonsumsi makanan atau minuman yang panas, dingin, terlalu manis, atau terlalu asam. Dikutip dari buku Dasyatnya Doa & Dzikir terbitan Qultummedia, salah satu hadits doa sakit gigi adalah hadits yang diriwayatkan oleh Yazid bin Nuh bin Dzakwan berikut: Diriwayatkan Abdullah bin Rawwahah datang kepada Rasulullah mengeluh giginya sakit “Ya Rasulullah gigi gerahamku sedang sakit. Hal ini membuatku merasa terganggu dan sakitnya sudah sangat parah” Rasulullah kemudian meletakkan dengan beliau pada pipi Abdullah bin Rawwahah dan berdoa dengan mengucapkan dzikir berikut “Allahumma adzib ‘anhu su-a ma yajidu wa fuhsyahu bi da wati nabiyyikal mubarakil makini indaka” (Ya Allah, lenyapkanlah darinya keburukan yang ia rasakan, beserta kekejiannya dengan doa Nabi-Mu yang penuh berkah di siis-Mu) (HR. Baihaqi) dalam Riwayat ini, disebutkan bahwa Rasulullah membaca doa di atas sebanyak tujuh kali. Setelah itu, gigi yang di derita Abdullah bin Rawwahah sembuh. --- Send in a voice message: https://anchor.fm/jannahfirdausmediapro/message Support this podcast: https://anchor.fm/jannahfirdausmediapro/support

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Patrick answers listener questions about if we should kneel or bow when receiving communion, do prayers from years ago still count, is praying the same prayer over and over again nagging God, did Christians “borrow” pagan traditions, and is self-harm a venial or mortal sin? Mark - Why was Thomas called the twin? Why did the they call Him Jesus instead of Emanuel? Adriana - Should we kneel or bow when receiving communion? Tony – Do my prayers from years ago still count and is it nagging to keep praying the same prayers? David - We seem to mix Pagan traditions with Christian beliefs during Christmas. Is that okay? Judy - I heard in the Eastern Church about the feast of Adam and Eve. why was it dropped in the Western Church? Jen - Is self-harm a venial or mortal sin? Paul - If someone plans to go to confession but then dies before they can go, what happens to their soul? Elalis - God can perform miracles but God also respects our free will. Can He do a miracle even if that person doesn't want it to happen?

Kosið er í Færeyjum í dag og búist er við að stjórnarandstöðuflokkar bæti við sig fylgi. Boðað var til kosninga eftir að Miðflokkurinn gekk úr stjórninni þegar formaður flokksins, Jenis av Rana, var rekinn vegna afstöðu hans til réttinda hinsegin fólks. Ekki reyndist unnt að mynda meirihlutastjórn án Miðflokksins og því var boðað til kosninga næstum ári áður en kjörtímabilinu er lokið. Björn Þór Sigbjörnsson og Gígja Hólmgeirsdóttir ræddu færeysk stjórnmál við Boga Ágústsson í Heimsglugganum. Þá var einnig rætt um niðurstöðu endurtekinna kosninga til öldungadeildar Bandaríkjaþings í Georgíu-ríki og dóm yfir Cristinu Kirchner, varaforseta Argentínu.

Kosið er í Færeyjum í dag og búist er við að stjórnarandstöðuflokkar bæti við sig fylgi. Boðað var til kosninga eftir að Miðflokkurinn gekk úr stjórninni þegar formaður flokksins, Jenis av Rana, var rekinn vegna afstöðu hans til réttinda hinsegin fólks. Ekki reyndist unnt að mynda meirihlutastjórn án Miðflokksins og því var boðað til kosninga næstum ári áður en kjörtímabilinu er lokið. Björn Þór Sigbjörnsson og Gígja Hólmgeirsdóttir ræddu færeysk stjórnmál við Boga Ágústsson í Heimsglugganum. Þá var einnig rætt um niðurstöðu endurtekinna kosninga til öldungadeildar Bandaríkjaþings í Georgíu-ríki og dóm yfir Cristinu Kirchner, varaforseta Argentínu.

Aðalefni Heimsgluggans að þessu sinni var umfjöllun um kosningabaráttu í Færeyjum. Lögmaður, sem er forsætisráðherra Færeyja, rak Jenis av Rana úr stjórninni vegna andstöðu hans við aukin réttindi samkynhneigðra. Miðflokkur Jenis hætti þá stuðningi við stjórnina og Færeyingar ganga því til kosninga ári áður en kjörtímabilið er á enda. Hjálmar Árnason var gestur Heimsgluggans og ræddi við Björn Þór Sigbjörnsson og Boga Ágústsson um færeysk stjórnmál.

In this episode we open by giving our thoughts on the development of the law suit filed by 7 former Iowa football failures trying to get money from the University, as they recently added Coach Seth Wallace to that case. We also discuss an upcoming merchandise drop that can have you and the family, including the kids, decked out for this fall as well as whats next for our brand. We talk the upcoming Iowa spring game, or 'open practice' rather and what comes to mind when we think spring game. Who this day is important for, what it means to the team, young guys, old guys, and everything in between. Some more fun in between all of these topics as well.