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Send us a textIn this episode, Dan talks to Corey, Justin, and Angela of RAR Brewing after their hop tour of New Jersey and New York. He talks to them about their journey in craft beer and their idea to take a trip and try the top hop makers in the area. They discuss their trip, the breweries they visited, and of course decide on the best IPA they tried on their trip. Also in this episode, Chase from Top Beer Drops talks about the top rated new beers of the past week and a charity raffle that he is doing for a really good cause. Also, on the charity front, we give props to Monks Cafe for raising $20,000 for childhood cancer. Also, Philadelphia Airport opens a new airport lounge equipped a beer garden and Tired Hands celebrates the 10 year anniversary of the milkshake IPA.
Stephen oversees Baldi Management Group (BMG), an airport concessions and management consulting company that manages restaurants in Reagan National Airport, JFK International Airport and Dulles International Airport. Established in 2008, BMG operates various food and beverage outlets, including franchises like Dunkin’ Donuts, Potbelly, and Smashburger. Stephen is an alumnus of Georgetown University, where he was a Community Scholar and student-athlete. He attributes his success to mentorship and now mentors young people, aiming to provide growth opportunities within his company. As founder-led company, Stephen has formed connections with other DC-based founder-led restaurants like Founding Famers and Timber Pizza as well as with larger national brands. About 15-20% of BMG's customers are employees from the airport itself. Stephen is a strong advocate of mentorship and helping employees grow and advance within an organization, even if it means the employee leaving the organization for a better opportunity. QUOTES “My commitment to making meaningful connections with people comes from way back then when I was forced to do it, not only because of who I am but my circumstances and I've tried to carry that out through my career and my life.” (Stephen) “There's something different about a founder-led company, because you've built it.” (Stephen)“Airports are a wonderful place to work. Once you end up in this ecosystem, it's hard to walk away.” (Stephen)“(In airports), the passengers are dynamic. We get to meet and connect with them all. We have the privilege of participating in whatever journey people are on every day and the following day, we get a whole new group of people.” (Stephen) “The (airport concessions and restaurant industry) is about an $8 billion a year industry nationally but the industry is controlled by about 20 key companies. It's a small ecosystem.” (Stephen) “Operating a streetside restaurant versus a restaurant in an airport is a completely different sport. The speed, the requirements, the logistical challenges (of being an in airport), all of our crewmembers have to go through background checks. Unless you're a serious player, you're not trying to participate in airports.” (Stephen) “We encourage our crewmembers just to meet people where they are. It may be the 50th time you've welcomed someone to our restaurant but it's the first time you've spoken to the person in front of you. You should be additive to their experience and not add additional stress or complications.” (Stephen) “We welcome the chaos. When it's raining and snowing outside and your flights are delayed, we kind of welcome that because that means we get to hang out with you a little bit longer.” (Stephen) “If I bring in someone as a front line worker who's pouring coffee, if they're still pouring coffee in three years, both them and the organization has done something wrong. We want to scale people up.” (Stephen) TRANSCRIPT 00:01.9900:01.99vigorbrandingHey folks, welcome to Fork Tales, and I’m excited. Today’s guest is Stephen Baldi He’s the founder and president of Baldi Management Group. Baldy Management Group is an airport concessions and management consulting company. It’s a mouthful there. ah Manages concessions in Reagan National Airport, JFK International Airport, and Dulles International Airport. Stephen, welcome to Fork Tales, and thank you so much for joining us.00:25.82Stephen BaldiMichael, thank you for having me. I’m looking forward to the conversation.00:29.01vigorbrandingSo for those that don’t know, all of these are located in the sort of DC Metro, Baltimore or down at DC Metro area, right?00:36.21Stephen BaldiCorrect.00:37.04vigorbrandingYeah.00:37.19Stephen BaldiYeah, even though Philadelphia is my hometown, I’ve been in Washington DC for almost 30 years. um So this is home base for us.00:46.37vigorbrandingyeah Well, you you you know, I have a little trick question because that was going to be my first question. Are you still a Philly sports fan? I mean, do you bleed Eagle Green?00:53.03Stephen Baldiif If you cut me, it would be nothing but green. I live in Washington, DC.00:56.48vigorbrandingOK, beautiful.00:57.88Stephen BaldiMy heart is in Philadelphia.00:59.81vigorbrandingBeautiful, beautiful. Wow. There’s, there’s guys, I don’t even know what they call themselves these days. these’s The commanders, the Washington football club.01:04.91Stephen Baldioh The Washington football team, they’re all.01:05.40vigorbrandingI mean, they’re just, yeah. Yeah. Yeah. Just, it’s irrelevant. It’s irrelevant.01:10.11Stephen BaldiYeah, Michael, my family would disown me if anything other than my ah zip code changed as far as my hometown affiliation.01:10.06vigorbrandingSo that’s fantastic. Hey, it’s awesome. You got to bring, I had a gentleman come in, uh, from, uh, Oregon last week to speak to a bunch of advertising agencies from North America. We hosted them in Philadelphia and this guy was so excited. He was, he, he, he came from there, but he was Philly through and through. So everything in his presentation tied back to a Philly icon, something about Philadelphia that was iconic. And, you know, ah in our company, we’re,01:44.34vigorbrandingWe’re very proud that we’re an independent advertising agencies. We have an agency called Vigor and an agency called Quench. Vigor’s restaurant branding. Quench is food and beverage marketing. And the whole thing was around independence and how it’s how important it is.01:57.06vigorbrandingAnd he had all these great icons from like Nick Foles to, ah you know, ah Mike Schmidt to the Fanatic to, I mean, Will Smith.02:07.11vigorbrandingI mean, he just went through all the Philadelphia stuff, you know, the Liberty Bell and everything else. and So it was cool. It was cool.02:11.77Stephen Baldium I love it. I’ll tell you an interesting story about Nick Foles. So I had a really good feeling about our Super Bowl run, even though you know Carson Wentz, who was leading as the MVP that year, went down. And the Friday before the Super Bowl, something told me to go online and buy a Nick Foles autograph helmet.02:33.57vigorbrandingWow.02:34.10Stephen BaldiAnd I did. Now, I did not expedite the shipping, Michael. So it was not in my possession on Monday after we had won the Super Bowl. And many of my friends said that helmet’s never going to show up, but it did.02:47.65Stephen BaldiSo I bought it for $99.02:47.77vigorbrandingThat’s awesome.02:49.77Stephen BaldiAnd I can tell you, it’s it’s worth a lot more than that.02:51.92vigorbrandingThat’s awesome. Yeah, it’s worth a lot to people in Philadelphia. So it’s fantastic. And the pride of that city runs deep. So alright, so tell us about Baldy enter Management Group and what it does what inspired you to get into the airport concession games. I mean, you started I think in residential property, right?03:06.90Stephen BaldiI did. I started in residential property management in 2002. And I started in airports in 2005. And it was all kind of serendipitous. I had a really ah prickly history before starting in 2002.03:23.22Stephen Baldiat Kettler Management, which managed tax credit properties, but also Class A luxury communities.03:29.04vigorbrandingOkay.03:29.23Stephen BaldiAnd I had a tenant coming to my office. And she said, Steven, I see you engaging with the residents and how you handle issues. And I think you should be doing more. And I thought to myself, like this woman doesn’t know me.03:39.92Stephen BaldiYeah, I just fixed her fireplace. But who are you to come in my office and tell me what I should be doing? And at the time, I was making $22,000 a year with a Georgetown degree. And the job that they wanted me to interview for paid $85,000 a year.03:54.21vigorbrandingwow03:54.39Stephen BaldiSo as you can assume, Michael, goal I took the interview, I got the job. And so for three years, I worked in development for Westfield, which most people know as shopping mall developers, they have an airport division.04:05.82vigorbrandingHmm. Ah.04:07.99Stephen BaldiAnd so I was responsible for the redevelopment of national airport here in Washington, DC from 2005. to 2008. And then I leveraged a relationship with OTG Management, which has a very large presence at Philadelphia International, um into a joint venture relationship and actually launched the company, BMG, in 2008. And two thousand and eight and it’s we’ve not looked back since.04:31.36vigorbrandingThat’s fantastic. you know It’s funny. I really i don’t know you. we’re We’re really talking for the first time. I can tell right away, like youre you have a positive attitude, and I can tell you’re engaging. And so I could see how someone would see you in action and be like, hey, you know you you could do more. like You can be a part of something bigger. And it’s obviously what’s happened, which is it’s awesome. I’m a big proponent of attitude. I mean, i I love to know where people went to school. I mean, if you if I interview you, I want to see your brains on the table.04:58.39vigorbrandingBut I really want to know what your personality is like. I want to know about your attitude. I want to know ah how ah how much of a ah person you are that wants to win and be engaging and help people. And it’s ah like it comes through with you right away.05:09.91vigorbrandingAnd that’s ah it’s cool.05:10.18Stephen BaldiI appreciate that.05:11.03vigorbrandingnow it’s it’s05:11.32Stephen BaldiYeah, i’ll I’ll take it back if you if you want me to. So ah back in 1988, I was turning 13 and I begged my mom for a pair of Air Jordan sneakers.05:24.58Stephen BaldiAnd you’ll remember when Gordon’s first came out, ah they were the first shoe over a hundred dollars.05:25.72vigorbrandingOh, yeah.05:29.85vigorbrandingOh, yes, they were.05:30.36Stephen Baldiyeah I grew up in a upper lower class household and it was a stretch for my mom to purchase these shoes.05:31.49vigorbrandingYep.05:37.09vigorbrandingMm hmm.05:38.21Stephen BaldiBut I begged her and I begged her and I begged her and and she ended up buying them for me. And she said, you know, I just want you to be safe. Well, you probably can assume where the story goes. Within like a month of getting these sneakers, I was an attempted robbery, and I acted very violently to defend myself, and it resulted in me getting expelled from the school that I was at.05:59.94Stephen BaldiAnd as a punishment, ah rather than letting me play basketball for the entire summer, my mom forced me to go to the reading math and basketball clinic at Friend Central, which is a very prominent independent school on the main line of Philadelphia.06:14.39vigorbrandingMm hmm.06:14.96Stephen BaldiAnd that decision changed my life. um I went from living in a predominantly all-Black neighborhood to a private school that I was the only Black male in my class.06:25.11vigorbrandingWow.06:25.74Stephen BaldiAnd what it did was it changed my perspective of what was accessible. like I had never seen a computer before.06:31.75vigorbrandingRight.06:32.14Stephen BaldiAnd at this school, there was in a computer lab where we could sit down and navigate things.06:34.40vigorbrandingYeah.06:36.15Stephen BaldiAnd so going to Friends Central, having my mom make that leap of faith changed my trajectory in many ways. I matriculated from there to Georgetown University here in Washington, DC, which is how I got.06:48.20Stephen Baldito Washington DC. So I am a super Philadelphia sports fan, because not only am I from Philly, but Allen Iverson was my classmate at Georgetown University.06:51.93vigorbrandingThat’s awesome.06:55.50vigorbrandingIs that right?06:56.61Stephen BaldiYeah, we were the same class.06:56.89vigorbrandingWow.06:57.61Stephen BaldiAnd so, yeah, very cool.06:58.33vigorbrandingThat’s so cool. Yeah.07:00.38Stephen BaldiAnd so maya my commitment to making meaningful connections with people comes from way back then when I was forced to do it, not only because of who I am, but my circumstances.07:00.74vigorbrandingAI. It’s legendary.07:12.75Stephen BaldiAnd I’ve tried to carry that out through my career and my life.07:15.84vigorbrandingThat’s fantastic. what a great That’s great. That’s a great story. you know it’s like It’s funny that on the Air Jordans, at that time, when they came out, and I can follow you on that. i know you You nailed it. You said the first sneaker that was over $100. My dad had ah this like mom and pop retail sporting store. We sold mostly like hockey stuff. We were from Hershey, Pennsylvania.07:35.39vigorbrandingAnd I was working in a store in in Camp Hill and outside of Hershey. It’s up in the West Shore, they call it. Anyway, long story short, I was in the mall and we sold some sneakers and the Air Jordans came out and we had them on the wall.07:48.37vigorbrandingAnd it was like, it was insane. $100 for a pair of sneakers.07:52.08Stephen BaldiYeah.07:52.28vigorbrandingAnd I mean, like, whereas I’ll say the average then was probably like on the high end was probably like 50, 55.07:57.40Stephen BaldiYeah, for sure.07:58.58vigorbrandingAnd this went right to 100. And it was funny, my dad, maybe that’s where I started learning about, and I really did learn a lot about marketing, working in retail, because you have to talk to people, you have to sell. And I think that’s the most important skill a person can learn. Communicating with people and learning how to sell, like, you know, at least present yourself, right? So I put these sneakers at the very top. I said, dad, you know what? ah I said, everybody wants the Air Jordans. Most people can’t afford them.08:21.42vigorbrandingbut everyone wants to come and look at it. So I always sell them the white, the white, men’s the body they’re like but you know, so for every one Air Jordan, I saw, I used to sell like 30 other pairs of shoes.08:25.49Stephen Baldiah yeah08:30.65vigorbrandingYou know what I mean?08:31.05Stephen BaldiIt’s been up in the store. It’s like a newspaper. People don’t necessarily want just the newspaper, at least the retailer does it, but they come in to buy the newspaper and then they buy the water, the soda, the candy.08:33.13vigorbrandingThat’s right.08:39.73vigorbrandingThat’s right. yeah I lured them in with the Air Jordans. I think we had like five parrot the most. I mean, we couldn’t afford, you know, it’s a little mom pop store.08:46.41Stephen BaldiProbably two sizes.08:47.56vigorbrandingYeah, right. That’s exactly right. So that’s funny. So okay, you talked about sports and and and you know, Philly and all that you you pride yourself on um being a local company and playing in front of the home crowd.08:58.99vigorbrandingTalk a little bit about the the local connection in DC that you have.09:02.34Stephen BaldiYeah, so I’ll tell you, when you fly into most airports, what people don’t automatically see, but being a former developer, I understand that any airport authority, when you land in their airport, they want you to know what city you are in.09:18.24Stephen BaldiSo national brands are extremely important. So you’ll have your Dunkin’ Donuts. You’ll have your Pop-Belly’s, which are ah franchises that we operate.09:22.12vigorbrandingMm hmm.09:25.89Stephen BaldiBut every airport wants you to have a sense of place. So when you fly into Philadelphia Airport, you’ll have a Jim Stakes, because that’s you know historical to that region.09:34.38vigorbrandingYeah.09:34.93Stephen BaldiWhen you fly into National Airport here, or Dallas International, you’ll have your South Blocks, which is an ASE base. com concept here in the DC.09:45.49Stephen BaldiYou’ll have Ben’s Chili Bowl, which has been around since the 60s.09:45.90vigorbrandingMm hmm. Mm hmm.09:49.41Stephen BaldiAnd so we’ve prided ourselves from identifying and connecting with other founder-led brands, because I’m a founder. And nothing against a hired gun.09:56.93vigorbrandingMm hmm.09:58.81Stephen BaldiI know they are often effective at their job. But there’s something different about a founder-led company because you’ve built it.10:06.95vigorbrandingYeah.10:07.27Stephen Baldiit probably has more ah meaning to you behind just the bottom line um results that you drive. It’s personal.10:15.52vigorbrandingYeah.10:15.69Stephen BaldiAnd so we’ve developed very deep relationships with companies like founding farmers, with timber pizza, who are all local based companies here. And we expect to continue to grow it, not just in this region that we’re in, but as we grow into other markets to do the same.10:30.68vigorbrandingYeah, that’s that’s fantastic. And you nailed it. I mean, like, I’m a founder, I’m an entrepreneur. And you know, and ah again, wonderful folks that that work with me, I’m very, very, very lucky. But you know, for for most people, it’s their job, you know, their career, and and hopefully there’s a sense of of a family and a real relationship.10:49.53vigorbrandingBut for me, it’s my life. I mean, i am I am defined personally by this, which is probably pretty shallow.10:51.05Stephen Baldiright10:54.86vigorbrandingI mean, i mean look, um I love my daughters. I’m a dad. I’m ah a husband. I love my family with all my heart, but I feel like I’m defined by my company and the what I’ve built. and and all of that And I just, you know, so again, I don’t know if that’s a bad thing or a good thing or whatever, but it’s just, it’s ah it’s a lot deeper, right?11:11.93vigorbrandingWhen you found something and ah it’s it’s a lot deeper, everyone thinks it has to do with like money and stuff, and it really doesn’t.11:12.49Stephen BaldiRight. For sure.11:17.73vigorbrandingIt’s a it’s really about, you know, sort of like your life’s life’s work. and You know, you know, I get I get the most excitement out of seeing the growth of the folks in the company. ah It’s great to see the brands grow and the companies grow.11:30.42vigorbrandingBut I really get a kick out of of seeing the folks that have been here a long time and and all that. So anyway, that’s just that’s me.11:35.91Stephen Baldiright11:36.26vigorbrandingBut I just I totally I totally concur with what you’re saying as far as the founder led. I mean, that’s that’s fantastic.11:41.40Stephen BaldiYeah, at some point as a founder, you most likely had to put something at risk that meant something to you.11:47.14vigorbrandingYeah.11:47.50Stephen BaldiWhether it’s personal guaranteeing, first leverage to build the company or, you know, having to bail it out because you run into a pandemic, which we all face back in 2020.11:47.75vigorbrandingOh, yeah. Yeah.11:55.18vigorbrandingAll right.11:57.80Stephen Baldium Oftentimes you can’t just walk from that business and matriculate to another W2 position because this is yours. And so I love when I can connect with founders.12:04.69vigorbrandingYeah.12:07.41Stephen BaldiI’ll work with non-founders also, but there’s something unique about the journey we’ve all been on.12:09.54vigorbrandingSure.12:11.88vigorbrandingYeah, absolutely. So let’s let’s talk a little bit. I just so folks know, I mean, what’s really cool about this conversation is I, ah you know, with vigor, we work with restaurant brands, right?12:22.32vigorbrandingSo we’re very familiar with restaurant brands. And you you have brands like Potbelly, Smashburger. You said founding farmers soon to come. ah Timber Pizza, Dunkin, I mean, some some household names.12:33.94vigorbrandingI don’t know if I’m um yeah any ants.12:34.26Stephen BaldiOn the end, don’t forget on the end, this is what else we have.12:35.99vigorbrandingNo, I can’t actually. Yeah, we actually worked on any answers. We have an agency called quench that a branding agency, Food and Beverage, that that actually worked with Auntie Anne’s because they started here in Lancaster.12:40.96Stephen BaldiOkay.12:45.88vigorbrandinghu Yeah, and I got to meet Anne Byler in the beginning.12:45.98Stephen BaldiThey did.12:48.81vigorbrandingSo, Auntie Anne is actually a person and she’s a wonderful lady and It was a really really awesome to meet her and and and what a she was so she’s a very philanthropic lady very very ah ah Generous and very successful very so she’s got a phenomenal story as well. But so yeah, I certainly won’t leave the auntie hands out But you so you have all these great brands um Talk a little bit about I mean, you know, you said somewhere founded by they you know the founders and all that what’s it like to to manage all these different brands and13:18.00Stephen BaldiI’ll tell you, it’s a dynamic environment. Airports are a wonderful place to do business. Again, I share with you briefly how I matriculated into them, but once you end up in this kind of ecosystem, it’s hard to walk away.13:33.35Stephen BaldiWe get the privilege of serving the traveling public every day. And what’s special about that are the passengers are dynamic. There are people who are going on business trips. There are people who are going on vacations. There are people who are going to be celebrated and there are people who are going to, you know,13:51.28Stephen Baldiusher people off into a transition of life. And we get to meet and connect with them all. And so I tell our crew members that we have the privilege of participating in whatever journey people are on every day.14:03.68Stephen BaldiAnd then the following day, we get a whole new group of people coming through.14:06.48vigorbrandingyeah yeah14:07.36Stephen BaldiSo that’s dynamic in the industries are small. I will tell you it’s about a $8 billion industry nationally in the United States, food and beverage and airports.14:14.57vigorbrandingYeah. Yeah.14:19.40Stephen BaldiBut the industry is really controlled by about 20 key companies. And within those 20 companies, you probably have 50 total key players.14:23.32vigorbrandingyeah14:27.50Stephen BaldiAnd so we know each other. you know You typically don’t leave the industry. Your business card may change. So you may go from company to company, but it’s a small ecosystem. And so I’ve enjoyed being in the industry now.14:40.58Stephen Baldi18 years. I started when I was two. ah But it’s a buy it’s been an extraordinary 18 years, except for some of the challenges like COVID. But you know for the people who were able and blessed to push through it, I think we have a different perspective on what we can be and what we should be in the businesses that we lead. To your point,15:00.50Stephen Baldium being defined by your business is not necessarily shallow, but there’s levels, there’s there’s depth to what we do.15:08.62vigorbrandingYeah.15:08.91Stephen BaldiAnd I’ve been fortunate enough to be able to swim in those depths ah for many years.15:14.41vigorbrandingThat’s awesome. We’ll get to COVID in a second, but I want to go back to airports. ah I’ll say, fortunately or unfortunately, I’m a customer. I’m in an airport every single week. So when you’re describing the people you see there, it’s like, yeah.15:21.70Stephen BaldiAwesome.15:24.71vigorbrandingI mean, you know there’s it’s every single walk of life. Everyone seems to have a higher level of stress.15:30.65Stephen Baldiyeah15:30.77vigorbrandingEveryone’s in a hurry, even when they’re not, or even worse, if someone’s really not in a hurry and they’re walking slow in the airport, that can actually be more frustrating and stressful. but ah So how do you how do you deal with that chaos? I mean, you got all these people that are amped up and nervous and they have anxiety or whatever, and then all of a sudden you’ve got to serve them and take them, you know, and represent these great brands and and and actually make the stuff and and in a and a fast time because they’re always running late, even if they’re not, they just think they’re always stressed.15:56.04Stephen BaldiRight.15:59.20vigorbrandingTalk about airport concessions. Talk about that chaos.16:02.08Stephen BaldiYeah, so you meet people where they are. And I will tell you, operating a street-side restaurant versus an airport, it’s a completely different sport.16:09.79vigorbrandingI cannot imagine.16:10.73Stephen BaldiI tell ah these founder-led companies when they’re thinking about matriculating in the airports, I tell them you know it’s like playing high school varsity basketball.16:10.80vigorbrandingyeah16:19.70Stephen BaldiAnd then you get drafted to the and NBA, like the speed, the requirements, you know, we have to go through the logistical um challenges of having every box that comes into your restaurant scan.16:20.40vigorbrandingYeah. Yeah. Yeah.16:31.21Stephen BaldiLike Cisco’s not pulling up to our back door and delivering our ground beef for Smashburger.16:31.53vigorbrandingYeah.16:34.05vigorbrandingRight.16:35.85Stephen BaldiLike it’s going through an X-ray, just like your luggage is.16:38.86vigorbrandingYeah.16:39.39Stephen Baldium All of our crew members have to go through a 10 year federal background check.16:44.03vigorbrandingSure.16:44.19Stephen Baldium There’s complexities to the business, which are to our challenge. But to me, it’s also kind of to our benefit, Michael, because it reduces my competition. Because unless you’re a serious player, you’re not trying to participate in airports.16:54.14vigorbrandingMhm.16:56.81Stephen BaldiAnd so for me, understanding those barriers and be able to navigate them are great. But from a day to day operation standpoint, We encourage our crew members just to meet people where they are.17:07.93Stephen Baldium It may be the 50th time you’ve welcomed someone to our restaurant, but it’s the first time you’ve spoken to the person that’s in front of you. And again, you don’t know if they’re going on vacation or they’re going to a celebration of life to send a family member home.17:16.31vigorbrandingright17:22.96Stephen BaldiRegardless, you should be additive to their experience and not adding additional stress or complications. Just try to deliver them fast, friendly, exceptional,17:34.09Stephen Baldiservice because that’s our standard. That is our vision for the company, which is being exceptional is our standard. It’s not something that happens intermittently.17:42.84vigorbrandingAll right.17:44.59Stephen BaldiIt happens all the time. And so we welcome the chaos.17:45.78vigorbrandingYeah.17:48.05Stephen BaldiYou know, when it’s raining and snowing outside, even though your flights are delayed, we kind of welcome that because that means you get to hang out with you a little bit longer.17:54.78vigorbrandingYeah. Yeah.17:55.63Stephen BaldiSo as long as we’re not canceling flights, if they’re just delayed, that’s kind of our sweet spot.18:00.01vigorbrandingThere you go.18:00.65Stephen BaldiSo we welcome it all.18:02.58vigorbrandingThat’s awesome. You know, you you said something really interesting. So as I mentioned, Vigor is our agency that that does branding and marketing for restaurants. I know, and it’s not, you know, it’s common knowledge that turnover and and employees in the restaurant industry is like the biggest hassle, right? and Everyone’s dealing with that that turnover. But you just said something. they They have to go through this long, arduous process to get through. So do you find that you have, I’ll say, maybe better better qualified, better quality,18:32.38vigorbrandingah team members in your restaurants?18:34.64Stephen BaldiI would tell you that our hourly and even our salary leadership ah on some levels, they’re more committed because it is a personal investment to get through the process.18:39.98vigorbrandingMm-hmm.18:45.54Stephen BaldiAnd so, you know, typical food and beverage turnover is anywhere from 100 to 150%. And only ours is closer to like 30.18:51.64vigorbrandingRight.18:54.91vigorbrandingthat’s hey That’s fantastic. I never thought that that would have never dawned on me that that would be ah an unfair advantage. you know It’s funny, like yeah I was telling someone the other day, you know the higher the barrier to entry in business, actually the better the business is because you don’t have just everybody and anybody competing.19:12.66vigorbrandingSo you you have a higher barrier of entry.19:13.25Stephen BaldiCorrect.19:15.58vigorbrandingum And with that, you have you sort of have ah have a capture to a degree ah group of people, right? ah But the one thing that is interesting, I think if I remember correctly, I think there’s like 30%, I’ll say of ah if it’s a Dunkin Donuts on the street corner, 30% of their their ah customers will probably repeat, right?19:35.43vigorbrandingah you You are not, I mean, you know you might have the same business guy that flies every Thursday out to you know wherever,19:37.58Stephen BaldiNo?19:40.80Stephen Baldiwe have We’ll have our Michaels.19:41.81vigorbrandingYeah, yeah, yeah, yeah, yeah.19:42.16Stephen BaldiWe have our Michaels.19:43.59vigorbrandingI’ll hit your place and at the airport get a coffee on the way out, but that’s it. Yeah, that’s it. So that’s.19:48.43Stephen BaldiI will tell you, though, we do have outside of the the traveling public, we do have recurring customers who are the people who work at the airport. I mean, at National and Dulles Airport, you get anywhere from five thousand to ten thousand employees that are there every day.19:56.97vigorbrandingNo, that makes sense. Sure.20:03.65Stephen BaldiAnd so ah they are also extremely important to us.20:03.75vigorbrandingMm hmm. Hey, they got to eat and drink, right?20:07.86Stephen BaldiThey got to eat and drink and they have to do it fast.20:09.70vigorbrandingRight. That’s right.20:10.84Stephen BaldiWell, we have different incentives to get them in and out, but they are our recurring customers and they’re about 15 to 20 percent of our business.20:15.10vigorbrandingYeah, that makes sense. Hey, going back to the old mall days that I was talking about the sneakers, I sold a lot of sneakers to people that worked in the mall, not many Air Jordans, but a lot of the, you know, a lot of the lower end sneakers.20:22.26Stephen BaldiYeah, for sure.20:27.36vigorbrandingSo, we talked to you hit on earlier and I know we, we inevitably, hopefully one day we, we don’t, and we don’t have to talk about, we always go back and talking about COVID and, uh, you know,20:35.54Stephen BaldiOh, yeah.20:37.21vigorbrandingOne of our companies and our holding company is a company called Varsity. And Varsity does retirement communities around the country, we market retirement companies. Well, that that industry shut down. I mean, no one was going, no one was visiting, and people were sick. It was bad. Restaurants, another one of our our agencies, right? We marketed restaurants. No one was going. It was basically shut down. you know Your hospitality Uh, and your restaurants, I mean, and your travel, I mean, you’re, you’re combining it all and how, talk about that a little bit.21:06.75vigorbrandingI mean, you were hit from both ends.21:07.11Stephen BaldiOh, I had the privilege of double dipping.21:11.81vigorbrandingYeah.21:11.93Stephen BaldiSo we were in hospitality beverage, but we were also in travel.21:12.41vigorbrandingIn turmoil.21:15.47vigorbrandingYeah.21:16.03Stephen BaldiAnd so I remember very specifically on March 11th, 2020, President Trump came on television and he announced a 30-day travel ban to Europe.21:27.16vigorbrandingMm-hmm.21:28.65Stephen BaldiAnd at the time, ah most people only thought about the impact of air traffic travel to Europe, places like London, Paris.21:37.58vigorbrandingright21:38.31Stephen BaldiBut I anticipated that this was really the big moment for our industry.21:43.00vigorbrandingRight.21:43.21Stephen BaldiI know a lot of people associate kind of their aha moment with COVID becoming a significant thing when the NBA shut down and more importantly, when the NCAA tournament shut down.21:53.85Stephen BaldiBut that announcement on March 11th signified for me that things were about to change for my business.21:58.60vigorbrandingYeah.21:58.72Stephen BaldiNow, I didn’t know it was going to be 18 months.22:02.21vigorbrandingRight.22:02.55Stephen Baldium But within about two weeks, we lost 85% of our top line revenue. And so on March 18, we shut the company down for 18 months. um And it was a challenge to what we talked about earlier, where a lot of my identity was tied up in this company that I built.22:20.39Stephen BaldiWell, there was no company to have an identity he tied to. And so for me as a leader, It really pushed me during that time to redefine who I was in that moment and who I was going to aspire to be if we were privileged enough to come out of it. And we did. We’ve come out very strong, stronger than actually we went in. um We actually sold 35% of the business last year to some strategic, but then also some individual investors. And so I’ve had the privilege of surrounding myself where before I was the only voice in the room and now there are many.22:55.69vigorbrandingRight.22:55.77Stephen BaldiAnd it presents some unique challenges, but also some extraordinary opportunities for me to low to learn and grow from other individuals and institutions that have built companies to scale, not all in food and beverage, many not.23:10.17Stephen Baldium But it’s really given me the opportunity to become a better leader um and to take our company into the next five to 10 years of what we will be.23:20.35vigorbrandingThat’s fantastic. you know i the the The COVID obviously affected everybody. It affected everybody in different ways. and like For us for a business, it was and it was really interesting in that you know because we have several different agencies in our holding company, it was sort of a little bit of a like a mutual fund where one or two stocks could be really down, but then others can be up. Our CPG agency, Quench,23:40.72vigorbrandingyou know we’ We’re doing we’re doing brands national brands like you know Sunmade Raise and Stark Institute. To me, COVID, to to that to that company and those brands, COVID was like the greatest sampling program in the history of Earth. i mean If you put it in a package back then, it was on a shelf. People bought it. They stuck it in their pantries. They ate it. They bought more of it. i mean They couldn’t get enough of it. i mean It was just ah an insane time.24:01.94vigorbrandingfor those companies. and then the other the The negative side obviously was the restaurants and everything else. i mean It’s a really interesting time. and and you know You said about how you it can define things. the other thing One of the other things we did was we took adversity. We had all these CEOs that were like, what is everyone doing? i mean like you you know This just happened. It was unprecedented. What is everybody else doing? so We thought, well,24:23.89vigorbrandingAll right, we’re not making i mean and and again it’s not we’re not making revenue businesses down, but we still have these relationships. They’re our clients. So what can we do? So it wasn’t my idea, but one of our guys said, hey, let’s create sort of a round table. of that And our agency is called Varsity. So we called it the Varsity Round Table. So we got all these CEOs that were just like,24:41.34vigorbrandingWhat’s everyone doing? And they were able to talk and it was so successful that we did it the next week. And then they talked more and then more and more CEOs jumped in. They weren’t even our clients and became this open source sharing that has now been, we are on about, I think it’s like 250th.24:58.49vigorbrandingroundt We’ve been doing them every week since the first month of COVID.25:04.38Stephen BaldiWow, impressive.25:05.19vigorbrandingAnd what’s done for a company, for us, i mean again we don’t make any money from it. And it wasn’t about that. It was just a place for people to really vent and help. And now we have speakers come in and talk, and everyone’s obviously well beyond COVID.25:16.71vigorbrandingBut it’s really allowed us to be a thought leader and assist these folks. And you know at the end of the day, it’s what it’s all about. And I know a big thing for you is is mentorship, right? I mean, you know talk about giving back. you want you Do you want to talk a little bit about that?25:27.81Stephen BaldiYeah, I’ll talk about that but I’ll also talk similarly to your roundtable so in February of 2020 I had the privilege of joining the organization YPO, which is Young President Organization, which is very similar to what you define there’s 35.25:42.82Stephen Baldi1,000 YPO members globally. And it’s really for business leaders who have decided that they want to walk towards betterment as a person, as a leader, as a family member, as someone contributing to their community in partnership with other leaders.25:58.55Stephen BaldiAnd so I am in the Washington DC Baltimore chapter here ah in the region.25:58.93vigorbrandingMm hmm.26:04.18Stephen BaldiAnd I’m in leadership. And I can tell you that organization was really critical in me navigating everything that I had to go through ah during COVID.26:14.98Stephen BaldiNow, we didn’t we didn’t meet weekly, um but we do meet monthly in a small group of seven to 10 people, and we have forum.26:15.26vigorbrandingSure.26:19.82vigorbrandingMonthly forum.26:22.81Stephen BaldiAnd, oh, there you go.26:22.85vigorbrandingI didn’t know I’m i’m YPO, too. I didn’t know your IPO. Yeah, I’ve been.26:25.92Stephen BaldiYeah!26:26.21vigorbrandingYeah.26:27.01Stephen BaldiSo YDO is really what sustained me during COVID.26:27.03vigorbrandingSo Oh.26:29.86Stephen Baldium And I’m privileged to be on the ladder now in leadership.26:32.72vigorbrandingDo for you.26:35.01Stephen BaldiAnd so, yeah, as far as mentorship, when I started the company, you know it was a priority for me to give opportunity to underrepresented populations. um Now, as I started to grow the company, my focus started to turn inward, Michael, if I’m being honest. And you know the beginning of 2020, it was difficult for anybody to tell me that I wasn’t the shit. I built this company from zero to something much larger than I had ever aspired to as a young person.27:04.34vigorbrandingRight.27:06.68Stephen Baldium But COVID took all of that away.27:08.81vigorbrandingYeah.27:09.14Stephen BaldiAnd so what it reminded me of is that there was a mission that I started this company with. And it was something that I needed to recommit to when we reopened.27:19.90Stephen BaldiAnd so now um we’re really pouring into our crew members um When I hire someone, specifically, let’s take Dunkin Donuts.27:30.76Stephen BaldiIf I bring in someone as a frontline worker that’s pouring coffee, if they’re still pouring coffee for us in three years, both them and the organization has done something wrong.27:34.59vigorbrandingMmhmm.27:41.17Stephen Baldium We want to scale people up. It is not cost effective for us to have people in the same position for multiple years. So if we’re not scaling someone up to take on additional responsibility inside our company and sometimes even outside of our company, then we’ve done something wrong. you know My mentor told me a good leader ah expects or wants people to leave. A great leader expects them to.28:08.64vigorbrandingYeah.28:09.01Stephen BaldiAnd so either they’re leaving the position that we’re hiring them for or they’re leaving to go to another organization. But either way, we have to invest in our hourly crew members because we can’t afford not to.28:20.86vigorbrandingYeah.28:21.76Stephen BaldiAnd so that’s something that we really communicate out and share out. to our community and our organization and people know that we’re gonna invest in them in ways that other companies might not to and we feel like that gives us a competitive advantage and as a leader it makes me feel a good about not only our bottom line results but also the success that we can feel. I have a manager who’s been with us for eight years.28:46.57Stephen BaldiHer name is Marta. And she started as a single unit manager. And now she’s a multi-airport director.28:53.24vigorbrandingawesome.28:53.39Stephen BaldiAnd to see her growth and to understand the impact that that has has had on her family is tremendous. And I want to do that a hundred times over.29:00.50vigorbrandingSure.29:00.79Stephen BaldiAnd I have the privilege of being able to do that as a leader of our company.29:01.01vigorbrandingYeah.29:04.70vigorbrandingand And think of it this way, I mean, and that’s what’s so great about this country, I’ll say is like, you were making whatever $22,000 a year, I think you had free room or board or whatever you were managing, right?29:12.60Stephen BaldiI did.29:13.65vigorbrandingSo you you’re probably like, I’m getting by, this is okay. And look, you and you know, obviously, you’re you’re very well educated, you have a great drive and personality, but you you created a a huge company. And that’s, that’s, that’s really super cool, really super cool.29:25.90Stephen BaldiWell, Michael, I can tell you specifically in that first year, 2002, I made $19,117 and 43 cents. I can tell you that specifically because that W2 still sits on my desk.29:36.80Stephen BaldiI have it framed.29:36.84vigorbrandingYeah, yeah.29:37.68Stephen BaldiI look at it every day just to remind me of where all of this started and where now we’ve grown the company to I’m, I’m extremely proud.29:45.15vigorbrandingYeah. And you know, you mentioned YPO and I’ve been very privileged to be in that organization for, gosh, I think at least 20 some years.29:53.06Stephen BaldiSo you joined when you were 17.29:54.45vigorbrandingYeah, no, but yeah, it’s one of those things, is we you know, it used to kick you out when you’re 50. In fact, I did, I got the rocking chair and showed up at the front door.30:02.59Stephen BaldiOh, there you go.30:03.68vigorbrandingYeah, that was the thing. And then they decided to have YPO Gold, WPO and all that. stuff So I stayed in and now we’re like a forum for life. So my guys, we meet once a month and we are together. ah we A lot of it’s virtual because these guys, a lot of it, we’re retired and stuff.30:15.91vigorbrandingSo um I’m old. I mean, the it’s YPO o Gold, but I always say it’s Silent G, you know, YPO old. So, but it’s a, it was the greatest thing I’ve ever done for me.30:26.29vigorbrandingMaybe a better husband, better father, better businessman, a better employer, better ah a friend. I mean, and I i mean that.30:32.27Stephen Baldiand human30:33.29vigorbrandingYeah. It’s just a better human. And I think a lot of people see it from the outside and think it’s all, it’s a bunch of guys didn’t talk about how many cars they have and where they want vacation. It’s not that at all.30:40.24Stephen BaldiIt’s not that it’s a transformational community, you know, having a high trust network is invaluable.30:40.92vigorbrandingYou know, it’s, you know, it’s a, it is, it is.30:47.41vigorbrandingYep. Yeah. Someone’s got your back, right? You can always pick up that phone and call your, one of your folks and just, they got your back. No, that’s yeah.30:54.39Stephen BaldiAnd it’s nobody, and it’s nobody, nothing, never. And to have that level of confidentiality is special.30:57.03vigorbrandingThat’s right. Yep. Yeah. Yeah, that’s that’s awesome. That’s all good for you. I had no idea. That’s fantastic. um So, but now I’m going to do a little ploy here. You got to go and you should go to Austin this year to the food and beverage round table.31:10.60vigorbrandingI mean, if you can check it out, it’ll be, I think it’s in in January, you know, I’ll probably be speaking there, but you should go.31:14.55Stephen BaldiOK.31:16.84vigorbrandingI mean, you know, I’d love to meet you in person. It’d be fantastic.31:18.67Stephen BaldiYeah, I’d love that.31:18.88vigorbrandingAnyway, so could we do,31:20.42Stephen BaldiMaybe we’ll be celebrating a Phillies World Series by then.31:22.74vigorbrandingOh man, you’re making me nervous. um I hope so. I hope you’re right. I hope you’re right. But our company, we do it we do an annual food and beverage trends report every year. We’ve been doing them for like, jeez, 15, 16 years. And so a lot of times we launched it at the food and beverage round table. So it’s always really cool stuff.31:40.96Stephen BaldiAwesome, send me an invite and I’ll be there.31:41.00vigorbrandingum Yeah. All right. Well, definitely. I’ll make sure you get it after this, after our conversation here. So, okay. When you go to a restaurant, you you have a choice between human interaction or self ordering kiosks. I know that, you know, you guys need to be really ah high speed, efficient and all that. What what do you, what do you prefer?31:58.57Stephen BaldiWell, it depends, right? Deploying technology is a strategy that ah should be done with intention and asking the question, and then what, right?32:12.55Stephen Baldium I will tell you a story. So the first time we experimented with self ordering technology was in 2008 at JFK airport terminal five.32:24.65Stephen BaldiAnd we deployed at the time iPads um at our Dunkin Donuts because we thought, you know, technology is moving in this way and it’s fun and it’s cool, but nobody wants to walk up to a counter and order a coffee by pressing buttons.32:29.75vigorbrandingMm-hmm. Yep.32:39.85vigorbrandingMm-hmm.32:44.46Stephen BaldiYou know, communicating to a cashier, ah medium cream and sugar takes about 15 seconds. When you are forcing someone to press hot coffee, then medium, then sugar, then extra sugar, like that’s just, we found that that was a ah strategy that wasn’t ah successfully deployed at that time.32:58.57vigorbrandingwho33:05.34Stephen Baldinow That was back in 2008. I will say trends have matured since then and so there is an opportunity to have self ordering technology at a place like Dunkin Donuts and people have learned to navigate it quickly. um You have hot buttons for certain high usage items and so I say to people all the time because my friends question me, whenever they see an iPad, they assume that that means that that technology has taken someone’s job. And what I try to educate people on is that you know if you deploy technology in a intentional way, in a smart way, it allows you to redirect33:45.29Stephen Baldiwhat you would have otherwise spent on front of house and the back of house.33:46.57vigorbrandingMm33:49.72Stephen BaldiOr maybe you’re deploying it at a ah leadership level that’s multi-unit capable.33:49.78vigorbrandinghmm.33:55.24Stephen BaldiAnd so it’s not necessarily ah replacing jobs, but allowing savvy business leaders to take that investment and redeploy it in other ways. I will tell you that the benefit is you know technology doesn’t call out. Sometimes you have to reboot the system, but it always upsells. It always asks you if you want a dessert and always ask you if you want to package your burger with fries. And so to be able to grow your top line ticket, ah that’s only going to drive bottom line outcomes, which allows a business owner like me to look at expansion, to go into other cities, to be able to bring other people along with us because the business is growing. And so there’s opportunity beyond just taking someone’s order. And so34:40.31Stephen BaldiTechnology is something you have to look at in parallel kind of decision making. But I enjoy it. There’s some concepts that it resonates more significantly than others. But I think there’s a balance and there needs to be a balance of both going forward. I don’t think we’re ever going to have an industry that is exclusively technology or self ordering driven. um And I think you go in with a bunch of assumptions, you understand how your customers respond to it, and then you be agile enough to adjust appropriately.35:08.96vigorbrandingYeah, I mean, it makes a lot of sense. And i I concur. I mean, you know, I don’t want to wait in a massive line, especially from an airport. But, you know, just ordering, pre-ordering and all that kind of stuff isn’t all that funny either.35:19.32vigorbrandingSo it’s just you with that happy balance. You know, I do like talking to somebody and, you know, because I talk a lot, I guess. But plus, I always ask for some ice in my coffee just a little bit. I don’t want nice coffee.35:27.30Stephen BaldiThere you go.35:27.67vigorbrandingSo it’s a little tough to explain to an iPad, you know, so very soft.35:31.57Stephen BaldiTo drop it into a couple of cubes, yeah.35:32.20vigorbrandingWhoops. Yeah. Yeah. I don’t want to burn my, burn my mouth. So now I know you have at least one daughter, correct?35:38.70Stephen BaldiI’d have two daughters and a son.35:39.87vigorbrandingTwo daughters. right All right. Sorry. There we go.35:41.61Stephen Baldi26, 25, and eight.35:41.75vigorbrandingThis will be great then. Wow. Wow.35:45.67Stephen BaldiI started over, Michael.35:45.74vigorbrandingA little gap here.35:46.59Stephen BaldiI started over.35:47.16vigorbrandingYou had a little gap here.35:48.55Stephen Baldihad I had a couple of gap years.35:48.93vigorbrandingA couple of gap years. i well so I have two daughters, 26 as of last week and coming coming up on 29. The reason I bring up these families is you know we all know we love all our kids the same.36:01.78Stephen BaldiNo, we don’t.36:01.79vigorbrandingBut on any but okay but on any given day on any given day, depending on the phone call, depending on the visit, there’s certainly ones that we like other better than others.36:02.97Stephen BaldiNo, we don’t.36:09.94vigorbrandingMichael Alex, it happens it back and forth all the time, just in case you’re listening. Those are my daughters. um36:14.34Stephen BaldiLove it.36:15.04vigorbrandingso you know, we talked about pot belly, we talked about smash burger, we talked about dunking, we talked about timber, we talked about founding farmers, am I missing any any ends?36:25.21Stephen BaldiThere you go.36:27.03vigorbrandingWhich one?36:27.28Stephen BaldiIt’s the end. Yeah.36:27.84vigorbrandingWhich one’s your favorite? What’s your favorite kid there?36:29.64Stephen BaldiMy favorite. Wow. You’re going to force me to say that.36:33.77vigorbrandingYeah, yeah.36:34.15Stephen BaldiWell, I will tell you, because I don’t know if any of our franchisors are going to listen to this part. I love them all equally, and I am privileged to be able to operate them. I will tell you the one that probably um sits deeply in my soul as a person ah is probably Dunkin’ Donuts.36:55.45vigorbrandingNice.36:55.85Stephen Baldiand And I’ll tell you Dunkin’ Donuts because when I was growing up ah in Southwest Philadelphia off of Cobbs Creek Parkway, I had family that lived out by the airport. And in order to get into that area of the city, you have to travel on Cobbs Creek Parkway.37:11.63Stephen BaldiAnd there’s a Dunkin Donuts on the corner of Cobbs Creek Parkway and I can’t remember the cross street, but it’s been there for close to probably 30 or 40 years. I’m 48 and I can’t remember a time when it wasn’t there. And I remember seeing that Dunkin Donuts and thinking how rich that franchisee must be to have that score.37:30.65Stephen BaldiNow I know that owning a single franchise is not necessarily a path to generational wealth, but it did, that Dunkin Donuts did put in my mind like what was possible.37:40.22vigorbrandingYeah, that’s cool.37:40.70Stephen Baldium And so to be able to be now a 14 year franchisee of that brand, um which is our longest franchise relationship, it’s pretty special.37:46.48vigorbrandingSuper.37:50.20vigorbrandingThat’s cool. And you know, I’ll say this from the, from the branding side of the world. Uh, what a phenomenal job. I mean, Duncan’s been around forever. I mean, at one point time it was getting a little tired. It was sort of just fading in the woodwork.38:01.35vigorbrandingAnd we know, I mean, all these brands, I mean, they come on strong. They’re, they’re always started somewhere. There’s this regional thing. And then they become these big brands and is they, they struggle to stay relevant.38:10.04Stephen BaldiRight?38:12.62vigorbrandingRight. And I think Duncan has just done a remarkable job.38:16.08Stephen BaldiWe have, yeah.38:16.24vigorbrandingof staying relevant i mean from their graphic design from their marketing their branding to their advertising and all the cool stuff they’ve done that you did you did they blew it away they they absolutely did and yep38:22.42Stephen BaldiI mean, we had the best Super Bowl commercial in my opinion. I mean, Ben Affleck and J.Lo, they did their thing. And Mark Wahlberg, it like it was it was a beautiful commercial.38:33.65vigorbrandingYeah, and you know, it just shows like when you have passion for something, and those guys certainly have passion for for for that part of the world and ah from the Boston area. I just think it’s it was exceptional. In fact, ironically, we have at at our holding company level, Pavone Group, we have the longest running, okay, this is no kidding, the longest running Super Bowl commercial voting mechanism called spotbowl.com.38:56.66vigorbrandingSo every year we get38:57.28Stephen BaldiOK.38:59.26vigorbrandingyou know, thousands and thousands and thousands of votes from around the world, and people vote for their favorite Super Bowl commercial as it’s being played, as the game is being played. And then the the national media outlets reach out to us, and then we tell them the results.39:13.08vigorbrandingAnd Dunkin Donuts was was certainly a stellar winner.39:13.26Stephen BaldiOK.39:16.02Stephen BaldiIt was and had to be at the top.39:17.26vigorbrandingYeah, it was awesome.39:17.88Stephen BaldiCome on out. Tell me Michael it was at the top.39:19.04vigorbrandingYeah, yeah. It was, well, I’m looking over here at my guy that runs it. it was It was the top one. Yeah, it was, it definitely was.39:24.42Stephen BaldiIt was, it I thought it was.39:25.10vigorbrandingOh, yeah, yeah, yeah.39:25.89Stephen BaldiThere you go. Thank you for, thank you for phoning your friend and getting confirmation.39:26.59vigorbrandingIt was it was awesome.39:29.55Stephen BaldiIt was a pretty special advertising.39:31.41vigorbrandingYeah.39:31.85Stephen BaldiAnd yeah, I didn’t get a chance to order my Duncan jumpsuit, but I’m sure it’s in the mail somewhere.39:36.72vigorbrandingYeah, there you go. there That’s that that everything.39:38.41Stephen BaldiMaybe Duncan corporate will see this and they’ll send me one.39:38.96vigorbrandingAlthough. yeah Yeah, all the merch, everything they did around that was super cool. and the take the outtakes from the39:43.99Stephen BaldiSuper cool.39:46.35vigorbrandingyou know It’s funny too because when it comes to this marketing stuff, like it used to be just a TV spot. and The reason I looked over to ask Dave, Dave’s the guy you spoke to. He’s the one that that kind of heads up this podcast. He’s also the one that really runs Spopple. We’ve been doing this so long that In the beginning, we didn’t know anything.40:03.48vigorbrandingIn other words, they would the game it was all about the game. The game was played. And then people realized, well, people love the commercials. So we never knew, like like you and everybody else, we just sit there and watch the game, cut the commercial. Oh, it’s a commercial for fill in the blank.40:15.61vigorbrandingNow, they release the commercials to us ahead of time.40:15.73Stephen BaldiYeah.40:18.45vigorbrandingThey tell us what it’s about. They send us outtakes. They give us information. Because they realize it, because it’s a couple million dollars for 30 seconds, that they need to get as much juice out of the you know squeeze as much juice out of this as possible so they want to know they put stuff online they do teasers and it’s it’s turned into a an event unto itself and uh we’re really proud to have been a part of it so it’s kind of funny that you brought that up that’s cool stuff all40:39.58Stephen BaldiYeah. Now I will tell you my all time favorite Super Bowl commercial.40:44.35vigorbrandingright uh40:45.67Stephen BaldiNow I remember the star, but I don’t even remember the brand.40:49.95vigorbranding-oh40:50.06Stephen BaldiRemember the the commercial with the kid and the Star Wars mask and he was going around zapping things and he went and he zapped the car and the car started.40:55.24vigorbrandingVolkswagen. Yeah. Yeah.40:58.28Stephen BaldiThat was my all-time favorite more commercial.40:58.46vigorbrandingYeah. Yeah. Yeah. That’s great. Yeah. That was ah that was a Volkswagen spot. That was a fantastic spot.41:03.91Stephen BaldiFantastic commercial.41:03.93vigorbrandingIt was a fantastic. You know, I’ll i’ll tell you mine next. i’m I’m a simp and I, you know, ah the Budweiser commercials and41:11.83Stephen BaldiOh yeah.41:13.17vigorbrandingThere was one though in particular where the guy, you know, he raises these horses and it goes on to be a Clydesdale and it it takes off and the horse leaves and there’s a parade. And I almost get choked up thinking about it.41:24.28vigorbrandingIt was so well done. There’s a parade, the guy standing there to parade and the horse sees him, breaks away, chases him down on the road. Oh my gosh. It was, it was, I had to do a live TV commercial. I had to do a live segment on the news about the the best TV spot and and they they, you know, they played it and I wasn’t expecting them to play it.41:40.60vigorbrandingI’m like, I had tears going down my face.41:42.56Stephen BaldiOh, you got emotional.41:42.51vigorbrandingI’m like, That’s my favorite.41:43.64Stephen BaldiOh, look at you.41:45.41vigorbrandingI still get emotional. i think but i think it I think it was the best all-time i mean story. It was just cute. so anyway That’s right, man.41:50.70Stephen BaldiAnd the best story always wins, Michael. Best story always wins.41:53.25vigorbrandingThat’s right. right yeah Yeah, you know, we always tell people a brand is a promise, ah but you have to tell a story. You have to draw a motion, make them laugh, make them cry, make them feel something about your brand. And that’s how you break through. And it’s always important, you know, a lot of times clients will say stuff, um you know, hey we just want to sell more, we got to do this, we got to do that. And and really it comes down to ah the fact that you’ve you got to do great creative to break through to get people’s attention.42:19.09vigorbrandingSo, well, I have a couple more questions for you and I want to hit them for sure.42:21.03Stephen BaldiOkay.42:22.25vigorbrandingSo now look, ah we talked about the airports you’re in, in the in the in the greater DC area, some of the most, I mean, they’re they’re busy, they’re they’re important, they’re huge. Other airports, I mean, you have great concessions in those airports.42:34.37vigorbrandingOther airports that you think have great concessions in the country?42:37.16Stephen BaldiYeah, I will tell you, Atlanta, one of the busiest airports in the world, definitely in this country.42:42.95vigorbrandingOh yeah, oh yeah. yeah42:45.86Stephen Baldium And then Houston, Orlando, Chicago, Charlotte, these are all markets that we kind of look at.42:49.80vigorbrandingMm hmm. Oh yeah.42:54.54vigorbrandingMassive hubs.42:56.51Stephen Baldium It’s important for us to be in high demand airport systems, because you never know how the world’s going to,43:02.80vigorbrandingYeah.43:05.21Stephen Baldirespond. And Morgan Hausl is one of the people who I look to for kind of strategic direction.43:12.04vigorbrandingMm hmm.43:13.49Stephen BaldiI’m thinking about my business. And one thing he always says is that as a business leader, if you’re only planning for the risk and threats that you can predict, you’re probably missing the biggest one.43:24.90vigorbrandingOh, yeah.43:25.41Stephen Baldium And so how we kind of shelter ourselves from that is we go into high demand markets. So even if an airline, a legacy airline like an American or United or a Delta or a Southwest ah decides that they no longer want to operate in that market, there’ll be another legacy carrier chomping at the bit together.43:44.09vigorbrandingSure.43:44.40Stephen BaldiAnd so that’s one of our strategy when we’re looking to grow nationally is to look at high demand airport markets.43:44.77vigorbrandingSure. Mm hmm.43:51.29Stephen BaldiAnd those are just a few that I named.43:53.58vigorbrandingI’m a big fan of Morgan has effect. We have him speaking at our, at our YPO. He’s, he’s one of, I think he might even be next month’s speaker. So I’m really, really, are you really, that’s all his book.44:00.64Stephen Baldiah We’re bringing them in on the 13th of November. Yeah.44:04.00vigorbrandingHis book’s incredible. Incredible. I made my daughter’s read it. So, um, what’s next for balding management group. And mean we talked about in other airports. What’s, what’s next for you? What’s what’s your vision? Where are you were are you hoping to go?44:13.26Stephen Baldimy My vision is to grow the tent and plant trees that I may never even know their shade, um because that’s when I think a community and when a business is thriving is when you’re willing to do things that you might not be able to see to fruition. And so we’re trying to build a company, not trying, we are building a company that will rise the tide for all the boats. I want to create another 20, 25 stories just like mine.44:41.46vigorbrandingYeah.44:41.62Stephen Baldium I can invest and grow my company so that it’s beneficial and creates generational wealth for me, but I also have the opportunity to listen to the individuals whose stories might not necessarily be taken to the top because they’re not fully formed or well articulated.44:59.34Stephen BaldiI try to look for those people, because I was once that person.45:00.66vigorbrandingyeah45:02.15Stephen BaldiI was the property manager in the office, and Cynthia Garber came and tapped me on the shoulder, which she did not have to do.45:02.50vigorbrandingyep45:08.96Stephen BaldiAnd so I’m trying to identify those voices in our companies, the people in leadership, but also the people who we don’t necessarily identify with immediately, because a lot of our workforce our ESL where English is a second language.45:24.24Stephen BaldiAnd so verbal communication is a challenge, but I don’t want that to get in the way of us knowing or ide
A pack of four-legged therapists got a break of their own when they were honored at the airport where they dutifully work to ease stress and calm travelers. The event at Philadelphia International Airport marked five years since the 23 members of the Wagging Tails Brigade began greeting people and serving as therapy dogs. Several of them were presented with birthday presents and a customized cake while passersby were invited to eat cupcakes and sign an oversized birthday card. Members of the brigade and their volunteer human handlers are at the airport for at least two hours a week, impressing people with their tricks and doing what they can to raise the spirits of road-weary passengers. Dogs wear vests asking people to "pet me." Alan Gurvitz, a volunteer with Hope, a Labrador retriever, said their goal is to make travel a bit more pleasant. "I like to refer to the airport as the land of cancellations and delays. So people tend to be very stressed out here," Gurvitz said. Jamie and Victoria Hill, on their way to their honeymoon in the Dominican Republic, turned to pet Bella while trying to stay positive after their flight was delayed. "It reminded us of our dog back at home," Jamie Hill said. "We miss him." Back in June, Nancy Mittleman recalled, she was at the airport with her German shepherd Tarik while bad weather snarled air traffic. The two of them spent several hours entertaining stranded children and their parents. "Soon enough, I had an entire crowd around me," Mittleman said. "There must have been 10 kids sitting around him and they were talking to each other. And the beauty of it was before that, there were a lot of stressed-out parents and a lot of unhappy children." Volunteers try to coordinate to have at least one brigade member at the airport to greet travelers, especially on days with significant delays or disruptions. This article was provided by The Associated Press.
AP correspondent Ed Donahue reports on a celebration of stress relieving dogs.
One thing everyone seems to know about Philadelphia is our passion for sports. In addition to our home teams, we are lucky to be a destination city for all types of sporting events big and small, from the NFL Draft to Little League games. One such event coming in April 2024 is drawing fans from around the world, as the smackdown comes to Philadelphia with Wrestlemania! In this episode, Atif Saeed, CEO of the City of Philadelphia's Department of Aviation, talks with Larry Needle, Executive Director of PHL Sports at the Philadelphia Convention and Visitors Bureau, and Leah Douglas, Director of Guest Experience at the Philadelphia Airport.
After two convincing wins in a row, the Edmonton Oilers look to have found their identity. Connor McDavid is dominating the ice, Leon Draisaitl is scoring from his office, and Ryan Nugent-Hopkins is finding his 100-point touch, which leads to the question, are the Edmonton Oilers back? It felt like last night when the Oilers put eight past the Anaheim Ducks. Despite going down early, the team never seemed troubled. Max Jones gave the Ducks a couple of leads, but goals from Connor McDavid, Zach Hyman, Leon Draisaitl, Ryan Nugent-Hopkins, Evander Kane, and Mattias Eklhom helped the Oilers cross the line.Even with the win, Edmonton are still 7th in the Pacific Division. They have 15 points through their first 20 games, which puts them six points behind the Seattle Kraken in the final wildcard spot. Come and join Liam Horrobin for today's edition of Oilersnation Everyday. He will recap everything that happened last night and Friday's game versus the Washington Capitals. If you want to add something to the conversation, leave your questions, comments and concerns in the Finning/CAT YouTube live chat throughout the show. Later in the show, Tyler Yaremchuk will sign in from the Philadelphia Airport. Liam will pick Tyler's brain on what he has seen from the Oilers this past week, how he thinks they will shape up tomorrow against the Vegas Golden Knights and how his trip down to see Frank Seravalli went. To close out the show, Liam and Aaron will look around the sporting world with The Menu presented by DoorDash and their bets for the night over on Betway. Shoutout to the episode's sponsors: Betway: https://betway.com/en/sports Cornerstone Insurance: https://www.cornerstoneins.ca/ Sherwood Ford: https://www.sherwoodford.ca/ Sports Closet: https://sportscloset.ca/ Greta Bar Edmonton: https://www.gretabar.com/locations/edmontonAlberta Blue Cross: https://www.ab.bluecross.ca/index.php Star Mechanical: https://starmechanical.ca/Visit www.nationgear.ca for merch and more.Follow us on Instagram @oilersnationdotcomFollow us on Twitter/Facebook/TikTok @OilersNationReach out to sales@thenationnetwork.com to connect with our Sales Team and discuss opportunities to partner with us! Hosted on Acast. See acast.com/privacy for more information.
The Rich Zeoli Show- Hour 1: On Monday, Judge Tanya S. Chutkan imposed a limited gag order on Donald Trump—in a case that alleges Trump conspired to overturn the 2020 presidential election. Judge Chutkan's gag order prevents the former president from verbally attacking witnesses and prosecutors publicly. Alarmingly, it may also restrict Trump's ability to criticize specific elements of the Biden Administration's Department of Justice. Could this gag order impact Trump's ability to campaign—and is it a violation of his First Amendment right to free speech and petition? Trump is expected to appeal the order. You can read more here: https://www.politico.com/news/2023/10/16/judge-imposes-gag-order-on-donald-trump-in-d-c-trial-00121743 Max Marin of The Philadelphia Inquirer writes: “Police have arrested a suspect in the killing of Officer Richard Mendez and the wounding of Officer Raul Ortiz, who were shot on Thursday while responding to a car theft in a parking garage at Philadelphia International Airport.” During an afternoon press conference on Monday, the Philadelphia Police Department identified the suspect as Yobranny Martínez Fernández—though, they are still actively searching for two other suspects. You can read more about the developing story here: https://www.inquirer.com/news/philadelphia-airport-shooting-arrest-richard-mendez-raul-ortiz-20231016.html Will Judge Tanya S. Chutkan's imposed gag order on Republican presidential candidate Donald Trump impact his ability to campaign effectively? Under the order, Trump will be unable, for example, to criticize Special Counsel for the Department of Justice Jack Smith. From his Truth Social account, Trump stated: “WILL APPEAL THE GAG ORDER RULING. WITCH HUNT! A TERRIBLE THING HAPPENED TO DEMOCRACY TODAY—GAG ORDER!”
The Rich Zeoli Show- Hour 4: John McNesby—President of Fraternal Order Police Lodge #5—joins The Rich Zeoli Show to discuss the tragic shooting at Philadelphia International Airport on Thursday night which resulted in the death of Philadelphia Police Officer Richard Mendez. Officer Raul Ortiz was wounded during the shooting and remains hospitalized in stable condition. While speaking at the Fight for Our Freedoms college tour, Vice President Kamala Harris told an audience that she “eats ‘no' for breakfast” and then bragged about her utilization of Venn diagrams. On the social media platform X, Rep. Austin Scott (R-GA)—who was considered a candidate for Speaker of the House—wrote: “I highly respect Jim Jordan. He is an asset to the Republican Party and our nominee for Speaker. Our conference has spoken, and now we must unite behind Jordan so we can get Congress back to work.”
Full Hour | Today, Dom led off the Dom Giordano Program by discussing continued developments around the situation in Israel and the Gaza Strip, telling that there have been more progressives now coming to the defense of the terroristic acts by Hamas. Then, Dom offers his thoughts on a tragic shooting of off-duty police officers at the Philadelphia Airport, telling his take and asking whether there has been surveillance footage.' Then, Dom welcomes Representative Scott Perry, leader of the Freedom Caucus, onto the Dom Giordano Program to take us inside the debate for who should be the next Speaker of the House following McCarthy's ouster last week. Perry reveals why Steve Scalise has withdrawn his name from consideration, and reveals that many lawmakers have left Washington D.C. in an effort to not have to vote for Jim Jordan. Perry explains the importance of coming to a solution quickly, explaining with Dom the negative political implications of this situation. (Photo by Anna Moneymaker/Getty Images)
Dom welcomes in FOP Lodge 5 President John McNesby back onto the Dom Giordano Program to discuss a horrific police shooting yesterday with one officer ambushed at the Philadelphia International airport and another killed late Thursday night. The two officers, who were off-duty at the time, came across a group of individuals breaking into a car. The officers approached the suspects, who opened fire, one shot in the arm, the other fatally shot multiple times in the torso. McNesby tells us about their families, and reveals that he's working on developing a $100,000 reward for information leading to the location of the culprits. Also, McNesby offers commentary on the political climate in Philadelphia which largely led to rhetoric where police are targeted in incidents like these. (Photo by Getty Images)
“If you take a survey, everybody thinks that all of the Latinos just got here the other day and came over the border…More than 68% of most Latinos are born in the US.” “There are no U-Hauls at funerals.” In January 2004, Nelson became the first independent Director of the Exelon Corporation that resulted from the merger of PECO Energy and ComEd. Exelon is a Fortune 66 company and is the largest competitive energy company doing business in 48 states, D.C. and Canada. This company, with $60 billion in revenues, employs over 40,000 people nationwide. Exelon works in every stage of the energy business – power generation, competitive energy sales, transmission and delivery. Nelson has been a member of the Risk, Generation and Delivery Committees, as well as, authored of the Investment Committee's financial achievement. He is a Director of the PECO Energy Board, the most profitable and safe utility affiliate, serving 1.6 million customers with electricity and gas. Nelson is an investor in a financial institution FinClusive and on its advisory board. In 1975 he joined the Temple Hospital Board of Directors as Chair of the Professional Affairs Committee until 1993 when the President of the United States appointed him General Counsel to the U.S. Department of Housing and Urban Development. He returned to Temple University as a Trustee in 1997 and served on the Student Affairs and Diversity Committee, Search Committee, Trustee Committee, as well as the Executive Committee. Nelson has played many roles at Temple from teaching to developing a Legal Aid Program for the Law School. Nelson has served on numerous Corporate Boards including the Legg Mason Family of Funds (1998-2001); Advisory Board of PNC Bank 2008- 2015; Chair, National Foundation for Credit Counseling (NFCC); Chair and Audit Committee, Paradigm Funds (2010-2011); the Board of Directors of The Convention Center Authority of Pennsylvania (2002-2004); Treasurer and Co-founder, Latino Corporate Directors Association and also the Education Fund from (2014 – present). Nelson was City Solicitor of Philadelphia from 2001 to 2004, Attorney for Philadelphia Gas Works (serving a million customers) and Counsel to both the Philadelphia Airport, the Philadelphia Water Department, as well as all city personnel. Nelson was the first Puerto Rican to be admitted to the Pennsylvania Bar and the first Latino Judge in the Court of Common Pleas in Pennsylvania where he served for 12 years. During his tenure, he was appointed Administrative Judge (CEO) by the Supreme Courts where he administered a $90 million annual budget with 2000 employees. He received the National Institute for Justice Award for saving the courts $100 million in 10 years and eliminating a seven years backlog. Nelson is a senior partner at Dilworth Paxson LLP where he concentrated his practice in litigation, dispute resolution, government relations, energy, and public housing development. His leadership as the Chair of the Diversity Committee, earned him the Philadelphia Bar Association Justice Sonia Sotomayor Diversity Award. Nelson served on the President's Commission on the White House Fellows from 2000 to 2012. He was a Fulbright Scholar, a White House Fellow from 1977 to 1978 and has five honorary doctorate degrees and numerous National Awards. Nelson graduated with a B.S. in Accounting from St. John's University and a J.D. from the Temple University Beasley School of Law. A member of Omicron Delta Epsilon Economic Honor Society. Nelson is admitted in Pennsylvania, New York, Washington, D.C. and the U. S. Supreme Court. Nelson has authored his autobiography “Not from Here and Not from There No soy de aqui ni de alla”, Published in October 19, 2018 by Temple Press. He contributes to a weekly 6ABC “Inside Story” roundtable. The publication has won him honors from the Pan American Association, the Pennsylvania Hispanic Chamber of Commerce and Al Dia newspaper. The Philadelphia Legal Intelligencer has recognized him with The Legal's Lifetime Achievement Award in 2013. Hispanic Business considered him 1 of 100 most influential Hispanic American with thousand honor. R.O.G. Takeaway Tips: Sometimes you have to take steps backwards to take a steps forward. Figure out what motivates you, then dig in and don't stop. Don't fear losing what you have. Believe that you're doing the right thing even if you fail. There are no U-Hauls at funerals Resources: Bio and Credentials Not from Here, Not from There/No Soy de Aquí ni de Allá. The Autobiography of Nelson A. Díaz Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Judge Nelson Diaz, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 147, with Monica Diaz.
The former Ms. Continental America 2008, Gail Kasper, is an actress, comedian and late-night television host of Raw Reality With Gail Kasper. Born and raised in Philadelphia, Gail is also the Host of the Philadelphia Visitors Channel, the spokesperson for the Philadelphia Airport, a Life-Business-Fitness-Nutrition Coach, and author of multiple life and self-help audio books available on iTunes. Her latest creation is the Selfie Fitness Challenge Full-Body Workout System. Gail has earned the rankings of an in-demand national media personality who has been the topic of discussion on Regis and Kelly and has made numerous appearances on national and network affiliates that include ABC, FOX, CW11, Comcast, and CBS, where she co-hosted the Emmy award-winning America's TVJobNetwork. She plays diversified roles as the star of the late-night show Raw Reality where she branded such characters as Clyde, Candi, and Monique - regular guests on the show. A former Contributing Editor to Success Magazine with the "Ask Gail" column and host of the "Ask Gail" segment on the Comcast morning show, Gail's other accolades include being selected as a national Top 5 Finalist for the 2010 Wilhelmina Shape Magazine/Men's Fitness Magazine Fitness Body Competition, Philadelphia's Sexiest Single 2008, and Model for The Beautiful Posters, an initiative that supports our Troops, Animal Welfare, and Going Green. Gail's expertise extends to the business world where her talents have been utilized by individuals and organizations as a motivational speaker, corporate trainer, and the creator of SAD-T(TM) (Systematic Attitude Development-Technique(TM)). Through her Systematic Attitude Development-Technique(TM) (SAD-T(TM)), Gail has transformed her life. Starting her business from a one-bedroom apartment with no money and no clients to becoming one of America's most sought-after Life Strategy and group Performance Experts. Executives, Professional Athletes, Sports Teams, Fortune 500 Companies, and Ivy League Universities have adopted Gail's methods with proven results. As the founder and Executive Director of the Make a Decision to Win Foundation, she volunteers her time to empower challenged adults and students to find the greatness within themselves. Thousands of students have benefited from Gail's message and generosity with over $35,000 in book donations and speaking engagements. A strong supporter of our Troops, Gail has given nearly $100,000 in speaking engagements, coaching, appearances, and product donations to our Troops and their families. To date, over 21,000 posters have been shipped overseas. She has also supported multiple charities including the Police Athletic League, the American Cancer Society, the USO, Pennsylvania's Dog Law Enforcement Team, and multiple rescues and animal groups. As the owner of two rescued Basset Hounds, Apollo and Winslow, Gail is the founder of Pawtographs®, a foundation whose primary focus is animal welfare and rescue issues. Within this role, Gail initiated H.RES. 63 for a National Animal Rescue Day. With her tireless efforts, in 2008, Gail was awarded the distinguished honor of Woman of the Year, based on her accomplishments and contributions to society by the ABI International Board of Review which represents over 6000 panelists in over 75 countries. --- Send in a voice message: https://anchor.fm/yourpodcaster/message Support this podcast: https://anchor.fm/yourpodcaster/support
This Episode is quite powerful as I met up with Irene, at the Philadelphia Airport who was travelling from L.A returning home to Deptford NJ. Irene is retired and had just visited her son in L.A. In this street vibe, Irene shares some poignant insights on L.A., Philly and Deptford NJ & How Life & Politics is Changing in America Today. In fact, although Irene resides in Deptford, she is originally from Philadelphia, but ten years ago, she moved to Deptford, NJ. Deptford NJ is a quiet, clean and relatively affluent neighborhood. Irene, who works as a partner at a Jewelry store, shared how she had recently lost her husband to COVID towards the end of the pandemic in 2021 and how it was a very sad time for her and her family as his passing was sudden. So, this trip to L.A. was supposed to help provide catharsis and therapy as she continues to grapple with the love of her life's death. Hower, while the trip to L.A. was wonderful, she critiqued that it was also disappointing, because some of the places she visited were depressing and scary compared to Beverly Hills where Tyler Perry and Adele's live whose houses, she also had the chance to visit. Moreover, she made a very recommendation to our political leaders and technocrats about how Philly is changing and that if only we could "clean up the streets... you can't just spend all that money Downtown or near the casinos". Further, as we vote in America today for city, state and some congressional leaders, she question whether her vote counts for anything given all the deterioration and decay in certain places in America and that so much money is spent on adds and campaigns but that very little is being done to help may depressed and vulnerable places. Irene retorts, "does my vote even count?" Nevertheless, she paused a bit, sighed and said, I will vote though as it is important, in a way indicating that it was part of her civic duty. The episode with Irene was very insightful and refreshing as it provided another perspective about life in America especially in L.A., Philly and Deptford NJ from viewpoint of a retiree who is white, yet concerned about poor black/brown, vulnerable and poor communities and cities to the point that she is now questioning whether she should vote considering the ineptitude of our leaders to do anything about these communities. Rev. Renaldo C. McKenzie is the author of Neoliberalism, Globalization, Income Inequality, Poverty and Resistance, and is working on his second book "Neoliberal Globalization Re-Considered" set to be released December 2022. Renaldo is a Doctoral Candidate at Georgetown University and graduated from University of Pennsylvania with a Master of Philosophy and a Master of Liberal Arts. Renaldo is also an Adjunct Lecturer. Donate to us at https://anchor.fm/theneoliberal/support. Check out our services, solutions, Breaking news commentaries and other resources at The Neoliberal Corporation. https://www.theneoliberal.com. --- Send in a voice message: https://anchor.fm/theneoliberal/message Support this podcast: https://anchor.fm/theneoliberal/support
Over 100 schools in Philly will close early again today due to the heat and lack of air conditioning in schools and the busiest days for travel at the Philadelphia Airport.
Relive The National with Anthony and Bryan Denison of Cajun Cardboard. The two discuss all their thoughts on The National, and Bryan explains how he acquired his newest card sitting in the Philadelphia Airport. If you went to The National, what was your biggest find and favorite part? Tune in for a great episode…link in bio!
Steve Keeley from Fox 29 gives new details about the crash that killed 2 State Troopers and a pedestrian on I-95. State troopers, 33-year-old Martin F. Mack III and 29-year-old Branden T. Sisca, pulled over Jayana Tanae Webb, 21, for speeding. After receiving her credentials, a priority call came in reporting a man walking along the southbound lane of I-95. After the troopers left Webb, she tweeted, “Why the cop pull me & he says I'm doing 110 in a 50.” Webb has had other tweets about irresponsible driving. In January, she tweeted, “I'm the best-drunk driver ever.” She was later reported to be under the influence at the time. Her blood-alcohol level was .19, double the legal limit for driving. Keeley reports that the crash was caught on a camera mounted on the side of Lincoln Financial. Reyes Rivera Oliveras, 28, of Allentown, was the pedestrian walking on I-95. He arrived at Philadelphia Airport and planned to walk to his mother's house in Allentown. That information is not confirmed. A funeral Mass for Trooper Martin F. Mack III will be held at 11 a.m. Thursday at St. Michael the Archangel Church on Levittown Parkway in Tullytown A funeral for Trooper Branden T. Sisca will be held at Perkiomen Valley High School on Saturday, April 2, at noon. Donate to the Mack family here Donate to the Sisca family here
Our latest episode of the podcast features a recent webinar conversation between J.D. Power Travel Intelligence Practice Lead, Michael Taylor, and Kate Sullivan, Deputy Director of Strategic Partnerships and Liz Moselle, Assistant Director of Guest Experience of Philadelphia Airport. The three discuss how PHL is using a new research technique, Passenger View, to gather the right data to make strategic, travel-centric decisions on upgrades and redesign initiatives, increase travel satisfaction, and drive non-aeronautical revenues.
This episode I hop back on the road and speak with travelers Sinclair and Miles. While they are nomads in a moving home much like an earlier episode their perspective on it all is a bit different. We talk about their conversion of a former Philadelphia Airport shuttle bus into their traveling home on wheels, how traveling as a couple in a 100 square space can come with benefits as well as challenges, and advice they have for others looking to join the journey. This was a fun one whether you want to get on the road or stay firmly parked in your non-moving home.--------------------------------------------Their Instagram: https://www.instagram.com/irie_vybus/Irie Vybus YouTube Channel: https://www.youtube.com/c/IrieVybus---------------------------------------------Podcast's Instagram: https://www.instagram.com/notinahuffpodcast/Please follow/subscribe to the podcast to get the new episodes when they come out each week and rate us on Apple Podcast and Spotify! :)Have a comment? Email me at NotInAHuffPodcast@gmail.com
(00:00-10:32) Mike is back in the big chair and is ready to purge. He's ready to purge certain Philly athletes from all of our minds and conversations and start new for 2022. The first name that Mike talks about is the one and only Ben Simmons. He needs to go, not just from the 76ers but from all of our thoughts. Mike then talks about the Doc Rivers press conference when he snapped back at Keith Pompey. What are your thoughts? Tyrone is off so Tom Alvord is in the Producers chair. Jen is in here usual spot and ready to give her thoughts on who to purge. (10:43-1:19:17) Jen introduces todays Twitter poll. Which Philly sports figure would you like to purge and stop obsessing over? Ben Simmons, Jalen Hurts, Doc Rivers, Howie Roseman. Mike has a big gripe with the Philadelphia Airport and how you never (or rarely) ever return to the same terminal you left from. Mike then talks more about Doc Rivers then heads to the phones to hear what you have to say. (1:19:27-1:26:48) Jen dives into some interesting stories outside the world of sports on “What's Brewin' with Jen” including a drumming grandma and a revealing deathbed confession. (1:26:58-1:38:10) ESPN fantasy guru Eric Karabell joins the show to help you win your playoff fantasy football matchups. (1:38:11-2:46:55) Mike talks more about his airport frustrations and takes more calls. The rest of the show belongs to you, the FANatic until Sound Off. (2:47:06-2:52:32) The show ends with today's best of Sound Off.
JoAnne Schultze, Executive Director, and Cheryl Bare, Volunteer Manager, discussed Liberty USO, one of the country's largest chapters, and their work with our active duty military and their families. JoAnne, a Reservist herself, described the function of the organization, to bring comfort and a feeling of home to the military, on deployment, or here in Pennsylvania and New Jersey, at the military bases and centers in Pittsburgh, Willow Grove, the Philadelphia Airport, Indian Gap Town and McGuire/Ft Dix. Programming can include send-offs and welcome homes to military; the 24/7 USO Center at the Philadelphia International Airport which offers food, gun storage, secure internet, sleeping and entertainment facilties, even children's activities for families traveling on orders; gift boxes at the holidays,and grief counseling to families traveling through on their way to Dover to receive a military dying on deployment. Cheryl, a military spouse discussed the programs offered to children, from backpacks of school supplies, to outings, and story books and recordings of the parent's reading them aloud. She also talked about the financial services offered, including career counseling and job training programs for spouses whose frequent moves have disrupted thier employment history. Both spoke of the volunteers who offer thousands of hours to keep the centers open and the events manned. Finally, an invitation to participate in this year's fundraising virtual Gala and auction, December 7th. See omnystudio.com/listener for privacy information.
In this episode, Chellie takes you inside the Northeast Philadelphia Airport – which goes by airport code PNE – with John Brewer, who serves as operations manager. PNE, the sixth busiest airport in Pennsylvania, provides "on call" U.S. Customs, Immigrations and U.S. Department of Agriculture services to corporate domestic and international passengers. John oversees airport administration, security, operations, and maintenance for the airport. To learn more about the Philadelphia Airports, please visit phl.org
Hello beautiful listeners! The WYAG podcast is bringing the heat today with a dope-ass interview about body image with our brave, talented friend, Allison Sabrie. She is an amazing artist with a story that will inspire you to claim your own energy and make the world a better place! (Content Warning: The interview section of this episode contains discussions about eating disorders and harmful dieting practices, so please skip over the interview if that is a trigger for you.) Plus, Jan reminisces about a classic customs mess-around at the Philadelphia Airport. Check it out! Episode Sponsor: Lindsey BerggrenInstagram: @lindsey_berggren Website: lindseyberggren.comFind our guest, Allison Sabrie at:Instagram: @allisonsabrie (artwork); @sabriemusic (music)Website: allisonsabrie.comArtwork by: Rachel Whitehurst Music credit: "Feeling Sunny" by Scott Holmes(www.scottholmesmusic.com)wyag #ladypodcasters
Mark Rosen joined Common Man from while stuck at a Philadelphia Airport to chat about the Vikings loss.
Mark Rosen joined Common Man from while stuck at a Philadelphia Airport to chat about the Vikings loss.
I believe the beatitudes are heard as judgment or blessing not in the way they are constructed or pronounced, but in the way they are heard. I can guarantee you that people in a refugee camp or stranded in detention at Philadelphia Airport hear the beatitudes differently than we do, than an all-black congregation in Mississippi or west Philadelphia hears them. They sound differently from on top than from underneath.
The music is "Good Vibrations" at the start, by The Beach Boys; and "I Knew Jesus (Before He Was a Super Star)", at the end, by Glen Campbell. Here is the description for iTunes and also the blurb for Mockingbird: So much has been written -- I mean, SO MUCH -- concerning the so-called Historical Jesus: a welter of books and "Untersuchungen". I've spent most of my career reading these books, and writing a few, too. Then Pope Francis came along and put them all in a cocked hat. This is because if you want to see with your own eyes how Jesus operated in the New Testament -- how he acted, how he spoke, how he was desired, and how he was received -- all you need to do is watch Francis. Phrancis. The way Christ was with Zacchaeus, Bartimaeus, the man at the Pool of Bethesda, the woman with the issue of blood, Jairus -- the beat goes on: that's the way Francis acts, and acted while he was under the scrutiny of all of us. Just watch him on the Philadelphia Airport tarmac, at the shrine to St. Mary the Untier of Knots in Philadelphia, at Our Lady Queen of Angels School in East Harlem, and at the state prison near Philadelphia. Just watch! All your questions about the conduct and message of the historical Jesus -- or almost all of them -- will be answered. It just takes a few videos, a couple speeches, a few infants kissed, a few cripples blessed. Remember the song by The Fifth Dimension, "Blowing Away"? (George Harrison wrote a similar song.) So much of what I read and learned over 40 ytears just got, well, blown away -- by the Real Thing.
In this podcast, we cover Philadelphia’s Forgotten Hero, Frankie Housley, and her actions as the result of the crash of National Airlines Flight 83 at Philadelphia Airport.
Casinos, the boardwalk, & Ripley’s Believe it or Not. These are just a few of things Atlantic City has to offer. Located on Absecon Island, Atlantic City is one of the east coasts oldest beach resort towns. Just an hour’s drive from the Philadelphia Airport and a short road trip from the New England area – here is a place that is easy to get to and can offer a little something for everyone.Websites:Atlantic Cityhttp://www.atlanticcitynj.comRipley’s Believe It or Nothttp://www.ripleys.comBruleehttp://www.bruleedesserts.comeTravelogue.comhttp://www.eTravelogue.com/Be sure to stop by our site and suggest attractions that you think we should cover on the program!Listen to this issue