How We Solve

Rachel has over ten years of experience doing marketing and partnerships and has worked in a number of different industries: nursing, finance, construction, and with start-ups. At Ecommerce Partnerships, Rachel works with eCommerce agency owners and helps them build retainer models, boost lifetime values, and put structures in place (which will aid them to scale profitably in the future).

Kelley is the founder and CEO of Tiege Hanley LLC, Uncomplicated Skin Care for Men®. In addition, he is an entrepreneur that values creativity, hard work, honesty, people and data.

This episode features John Uke. John is a Silicon Valley tech entrepreneur who moved to Ukraine 6 years ago to bootstrap his gamer recommendation app startup, GameTree, that now has 450,000 users. He attended Babson, the top entrepreneurship college in America. He has since started Success Cards, architected two coding bootcamps, mentored a hundred people around the world on how to code, and has done psychological optimization consulting for high-level teams.John Recommends these Resources:Success CardsGameTree512 Types Test (coming soon)

Adi Arezzini is the co-founder of the tea and wellness company Teami Blends! She started her company at the age of 23 right after serving in the Israeli Army.

This episode features Kevin Marvinac. Kevin leads Partnerships at ShipBob, a global logistics platform that fulfills e-commerce orders for direct-to-consumer brands. Previously, he led the Growth and Product teams at ShipBob and worked in growth marketing and operations at Tide Cleaners (formerly Pressbox) and Airbnb. He is a certified specialist in wine and lives in Northern California.Kevin Recommends these Resources:Measure What MattersRadical CandorTalking to Humans

How to Know When Your Startup Has Product/Market Fit with Paul Finch

This episode features Peter Shankman. Peter is the top keynote speaker in marketing, brand building, social media, and customer service. The New York Times has called Peter Shankman “a rock star who knows everything about social media and then some.” He is a 5x best-selling author, entrepreneur, and corporate in-person and virtual keynote speaker, focusing on customer service and the new and emerging customer and neuroatypical economy. With three startup launches and exits under his belt, Peter is recognized worldwide for radically new ways of thinking about the customer experience, social media, PR, marketing, advertising, ADHD (Attention Deficit Hyperactivity Disorder), and the new Neurodiverse Economy.Peter Recommends these Resources:Faster than Normal Official WebsiteFaster than Normal Podcast

Aaron helps SaaS companies to achieve scalable, predictive growth and are looking for proven systems and frameworks they can implement into their business to increase revenue and build a scalable SaaS.

This episode features Dr. Adam Zeman who's an expert in cognitive and behavioral neurology. He first coined the term Aphantasia to describe the inability to visualize back in 2015 and is considered one of the world's foremost experts on imagery extremes. In this episode, he lays out to David– who has Aphantasia– what he's learned and what he still doesn't know about how human create images in their minds.Dr. Adam Zeman Recommends Resources:Adam's Article in American ScientistsEye's Mind Website

Jimmy works in automated content & document collection for marketing agencies, accountants & finance brokers. He helps busy professionals and business owners create more free time through systems, productivity & automation

This episode features Valon Xhafa the Founder of Behamics. Valon previously worked as an AI scientist at Google and at other research institutes, developing advanced AI approaches and algorithms. At Behamics, Valon is constantly working on finding new ways in applying AI to take the online shopping experience to the next level.Valon Recommends these Resources:Behamics Official Website Behamics Blog

Chase Clymer is the Co-founder of Electric Eye, an agency that increases sales for ecommerce brands. Chase is also the host of Honest Ecommerce, a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business.

Read the full show notes on our website.This episode features Burc Tanir, the CEO & Co-Founder of Prisync, which helps e-commerce companies from all around the world automatically track their competitor prices and dynamically reprice their products on the fly. He has a background in industrial engineering and is based in Istanbul, Turkey.Before founding Prisync, Burc held marketing and sales roles for a number of companies. He co-founded his first business, a multi-platform enterprise IM app called BizCorner, in 2012. Now, he utilizes his professional experience to continue to grow and scale Prisync.Burc Recommends These Resources:Smart Pricing Tactics (E-book from Prisync)Crossing the ChasmThe EconomistHarvard Business ReviewPrisync Official WebsitePrisync - Dynamic Pricing on Shopify App Store Offer: Prisync offers up to a 50% discount for your first 3 months.

Aaron is a successful businessman and owner of eight businesses. Aaron has been in a personal Mastermind with his friend, financial guru, Dave Ramsey for over two decades. Aaron incorporates education and learning opportunities into his daily routine, remaining informed of the latest tools and trends available, which he shares with the men on ISI Mastermind Group.

Read the full show notes on our website.Alicia Recommended Resources:MGR360 App for Microsoft TeamsMG360 1-on-1 Meeting CardsThe Manager's PlaybookThe Five Dysfunctions of a TeamThis episode features Alicia Thrasher, the Co-Founder, and CEO of MGR360, a leadership development and software company based in Austin, Texas. She is the co-author, with Joel Trammell, of The Manager's Playbook: Make Exceptional People Management Your Competitive Advantage.With more than 20 years of management experience in the information technology and consulting space, Alicia understands what it takes to manage people effectively, even through the most complex situations. Before becoming CEO of MGR360, she brought her leadership, vision, and strategic oversight to many executive positions, including leading programs for eBay/PayPal, Google, and Anheuser-Busch.

Read the full show notes on our website.Kari's Podcast and Recommended Resources:The Workationing PodcastThe Content FactoryRise and Convert Training CourseSisters in SEO Facebook GroupHow to Write a HARO Pitch That Works (+ Pitch Template) The Only Guide to Keyword Research You'll Ever NeedHow to Write a Blog Post that Ranks & ConvertsHow to Write Link BaitThis episode features Kari DePhillips is the CEO of The Content Factory, a digital PR agency that specializes in SEO and social media marketing. She started The Content Factory in 2010 with $500 and some SEO skills, and the company is now one of the top SEO agencies in the English-speaking world. Thrive named Kari a "limit-breaking female founder" who's become an evangelist for the work-from-home (or anywhere) lifestyle, particularly for women. She is also a co-host of The Workationing Podcast, which documents her full-time digital nomad life.

Read the full show notes on our website.Lesley Hensell's Recommended Resources and Websites: AZ Seller KitRiverbend ConsultingSurge SummitLesley Hensell is the Co-Founder of Riverbend Consulting, whose 50 plus employees solve critical problems and offer effective growth strategies for sellers on Amazon and other e-commerce platforms. Currently, Lesley oversees Riverbend's client services. She has also personally helped hundreds of third-party sellers get their suspended Amazon accounts back up and running. Lesley leverages two decades as a small business consultant and Amazon seller herself to address the underlying business issues in e-commerce operations, resulting in improved efficiency and profitability. 

Read the full show notes on our website.Blair Williams Recommends:WPBeginner – Beginner's Guide to WordPressMemberPress – The “All-in-One” Membership Plugin for WordPressMemberPress on YoutubeThis episode features Blair Williams, a software developer, entrepreneur, and creator of MemberPress, the world's most popular membership plugin for WordPress. Over the years, he's developed countless large-scale web apps for all kinds of businesses. He's also the creator of the popular, pretty links and easy affiliate WordPress plugins.

Read the full show notes on our website.Travis Rosbach Encourages Entrepreneurs to check out TumaloTumalo Official WebsiteThis episode features Capt. Travis Rosbach has spent the last thirty years studying and practicing all things business. He is the founder of Hydro Flask and other highly successful business endeavors. In addition, he spent the past ten years as an advisor, consultant, and speaker to countless industries, celebrities, individuals, and even countries. Prior to becoming an entrepreneur, Travis Rosbach was a SCUBA dive Master/Instructor (PADI 158190), US Merchant Marine Boat Captain (50 Tons), Commercial Airline Pilot (ATP), and is a world explorer.

This episode features Gen Furukawa, the Co-Founder of www.prehook.com, an app that helps Shopify merchants create amazing shopping experiences through quizzes and product recommendations. The interactive quizzes give shoppers an engaging experience and help merchants create personalized recommendations as they generate more leads and a higher conversion rate. He brings in 10+ years in digital marketing, from bootstrapped SaaS to venture-backed SaaS and e-Commerce companies.

This episode features Gill Hasson. She has 20 years of experience teaching and writing about personal and professional development, mental health, and wellbeing. She is the author of more than 22 books plus other books on the subjects of resilience, communication skills, and assertiveness.

This episode features Alex Glenn, a proud dad, and founder of Partnerhub.app—a unique new marketplace and partner management solutions built for digital agencies to find, vet, manage and enable their partners. Alex dedicated his career to helping founders and teams to build and execute creative growth systems. Now, he's helping digital agencies find strategic and referral partnerships using our community and Partnerhub.app

This episode features Trent Dyrsmid, a serial entrepreneur, husband, and father. He is the founder of BrightIdeas.co, Flowster, and a 7-figure eCommerce business. With almost ten years of experience with digital marketing and eCommerce, Trent eagerly shares his knowledge with others. Currently, he is helping founders, executives, and managers to create Standard Operating Procedures (SOPs), workflows, and automated processes so that hiring, onboarding, and delegation become dramatically easier and less expensive.

This episode features Jeff Rosenblum, an advertising agency founder, and documentary filmmaker. He is widely regarded as one of the leading innovators in the field of digital marketing and has worked on teams that have helped revolutionize market research, publishing, sports broadcasting, and interactive advertising. As the Founding Partner of Questus, a digital marketing agency, he worked with some of the world's most influential brands, including American Express, Bloomberg, Capital One, Discovery Channel, Disney, Driscoll's, General Mills, Ford, ESPN, Suzuki Motorcycles, The NFL, Universal Orlando, Verizon and more.

This episode features Aron Croft. He is an ADHD Coach at Hidden ADHD helping ADHDers not to hate work. His coaching helps them get promoted, identify better careers, or start side hustles, so they enjoy their work and live their best life.

This episode features Rai Cornell, who studied Psychology and Human Behavior for ten years, intending to work as a therapist in the California prison system. Over time, her interests, and talents took her on a very different path. Today, she uses her thorough understanding of human emotions, reactions, and thought patterns to drive sales and engagement for top brands. Together with her team, she guides subscription brands to target audiences through every stage of resistance by answering all of their questions and objections before they even recognize them.

This episode features Chris Hood, a passionate digital strategist, podcast host, and writer. He is the Head of Business Innovation & Strategy at Google. His thought leadership and strategic insights on digital and business transformation have fueled countless enterprises' digital success. He keeps his pulse on the media and entertainment industry with strategic participation in our industry solutions and developing incredible digital experiences across all the mediums. He's the host of That Digital Show, a weekly business podcast for Google Cloud, and his very own podcast, The Chris Hood Show. 

This episode features Jon Picoult, the founder of Watermark Consulting is a renowned expert in customer experience. He helps businesses create raving fans that drive business growth by impressing their customers and inspiring employees.A number of media outlets have featured his insights, including The Wall Street Journal, The New York Times, Harvard Business Review, and Forbes.com (where he regularly contributes). His new book, “From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans,” debuted as an Amazon #1 New Release in its category.

This episode features Aaron Burns, a tech enthusiast, a partner at GOAT Payments, and spent the last decade developing leadership models for greater morale and performance culture.

This episode features Jonathan Brill, author of Rogue Waves. He is a speaker and advisor on resilient growth, decision-making, and innovation under uncertainty and prepares leaders to profit from radical change. He gives practical advice based on decades of experience as an entrepreneur and Fortune 50 tech executive at HP (Hewlett-Packard). He was also a managing partner of innovation for consultancies that developed over 350 products for clients like Samsung, Microsoft, Verizon, PepsiCo, and the US government.

This episode features Fred Reichheld, founder of Bain & Company's loyalty practice, which helps companies achieve sustainable results through improved customer and employee loyalty. He created the Net Promoter System℠ (NPS®) of management, which has been adopted by hundreds of leading companies. Fred explains how NPS helps companies become customer-centric, unleashing profitable growth by systematically converting more customers into promoters and fewer into detractors. His work in the area of customer and employee retention has quantified the link between loyalty and profits.

This episode features Sampath S, a Growth Strategist, helping SaaS companies with User Acquisition, Product Validation & Accelerating Growth without spending a dime. He's working with SaaS startups to Corporates (since '07) that generate $5K to $500K revenue per month.

This episode features Ben M. Bensaou, a Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD, Fontainebleau, France. He served as Dean of Executive Education from 2018–2020. He was a Visiting Associate Professor at the Harvard Business School for 1998-1999, a Senior Fellow at the Wharton School of Management for 2007-2008, and a Visiting Scholar at the Haas School of Business at UC Berkeley for 2013-2015. His research and teaching activities focus on (1) how to create innovating capabilities and competencies as a way to build an innovating organization and culture; (2) innovation implementation and roll-out processes across the whole organization; (3) how to build social capital within firms; (4) new forms of organizations, in particular, networked corporations, strategic alliances, joint ventures, and value-adding partnerships; and (5) the impact of digital technologies on innovation. He addresses these issues from an international comparative perspective, with a special focus on Japanese organizations.

This episode features Mark Joyner, the Founder of 30+ startups who now serves as the Founder and CEO of Simpleology — a web app that doubles your free time and cuts your workload in half by simplifying your life. He is often referred to as “The Father of Digital Marketing”. He earned this title for his pioneering role in the early days of online marketing. He started the first e-book publishing company, the first online ad tracking company, the second PPC search engine he developed while the guys from Google were still in college, and he invented the tracking pixel. 

This episode features Jaime Huskisson, the CEO and founder of JH, an agency that focuses on helping e-commerce. They're the top Adobe Gold Solutions Partner for Adobe Commerce (powered by Magento), consistently leading the way forward. Winner of four back-to-back Magento eCommerce Excellence awards for Best Mobile Commerce User Experience. He's the lead organizer of the Meet Magento UK, the official Magento conference for the UK. The event features 500+ attendees, a world-class speaker line-up, and attendance from key Magento executives. It's a conference that leaves attendees with a hundred ideas ready to implement.

This episode features Mike Cameron, an eight-figure CEO, ultra-marathoner, TEDx speaker, author, father, and expert on helping men connect with their emotions. The motivation behind this work stems from his partner's tragic death by an ex-boyfriend, a situation no one wants to find themselves in. He turned this tragedy around and realized his calling to help men handle their feelings better. He has worked with various nonprofits and charities to pave the way for a violence-free future. Today he designs programs to assist men in authentically tapping into their emotions using his Emotional Reconnection Practice.

This episode features John Warrillow, the founder of The Value Builder System™, a simple software designed for building the value of a company. The software is currently used by thousands of businesses worldwide. He is the author of the bestselling book, Built to Sell: Creating a Business That Can Thrive Without You, which was recognized by both Fortune and Inc magazines as one of the best business books of 2011. John hosts Built to Sell Radio, where he interviews hundreds of founders about their exit. Forbes ranked his podcast as one of the ten best podcasts for business owners.

This episode features Kevan Lee. He leads the marketing team at Oyster, where he sets the strategy, vision, and direction for how they build the brand, drive awareness, create demand, and position the product. Oyster is a mission-driven B2B SaaS platform for Distributed HR, purpose-built to close the global talent gap. Prior to joining Oyster, Kevan led the marketing teams at Polly and at Buffer. His work at Buffer, where he spearheaded their growth from $5 million to $20 million dollars in annual revenue. He's an experienced marketer with the figures to back it up, and he's using that experience to solve challenging problems such as the one we are tackling today. 

What happens when people who love sharing knowledge and exchanging experiences come together? Conversations turned podcast! For this episode, the founders of How We Solve, a  podcast meant to help e-commerce and SaaS businesses talk about how this platform came together where we're headed next, and what can we expect from them. The group talks shares how a simple goal of learning from industry experts and finding tried-and-tested solutions that will solve your business problems has become a regular show. Join GQ Fu, David Henzel, Sean Li, and host Sam Waines as they talk about their journey to the 100th episode of How We Solve.

This episode is featuring Greg Ashton, CEO of GROW, the most popular direct-to-consumer community in the US. Through this community, he serves the new era of retail founders and marketers, through in-person events, online hangouts, masterclasses, and a 17k member newsletter.

This episode is featuring Tab Pierce, the founder of multiple businesses, Tab moves an entrepreneur's vision to reality through systematic mentorship. When his business faltered, his mindset did too, and he fell into a deep depression. Everyone he turned to for advice told him to “Shut your doors and walk away”. Over the next three years, he dedicated his time and strength to save the business and improve his personal decisions, allowing him to rebuild and strengthen his business and regain control of his mindset. Out of necessity, he developed what is called the Opportunity Pipeline, the systematic approach that allowed him to turn Caliber around quicker. Currently, he teaches people how to take their vision to something measurable. Through his personal coaching community, the “Refiners” and his book “UPSURGE: Wreckage to Triumph, Rebuilding Your Personal and Business Life”, he brings all of his experiences from overcoming his personal obstacles to help other entrepreneurs build the business and life that they see for themselves.

This episode is featuring Mike McCarron, the Vice President of Customer Success at Gladly. He helps teams free their customer service reps from the constraints of delivering compelling service. Helping build the brand's greatest strategic advantage.

This episode is featuring Nikhil Paul, the founder of We R Human. He helps tech leadership teams gain clarity through workshops and coaching programs. His goal is to guide high-growth teams and companies to strengthen their focus, culture, and execution.

This episode is featuring Alan Chen, a Certified Public Accountant and one of the founding partners of FreeCashFlow.io. It's the leading accounting and consulting agency based out of Los Angeles, California focused on helping one niche only, — those in the e-commerce space. The agency offers services related to business tax planning, sales tax filing and threshold strategies, cloud-based bookkeeping, and smart cash flow allocations to help businesses keep more of the profits made.

This episode features Dr. Temple Grandin who is well known to many for her trailblazing work as a spokesperson for people with autism and her lifelong work with animal behavior. She has been with Colorado State University (CSU) for over 25 years and has been referred to as the "most famous person working at CSU" by her peers. Her life's work has been to understand her own autistic mind, and to share that knowledge with the world, aiding in the treatment of individuals with the same condition. British neurologist, naturalist, historian of science, and writer, Oliver Sacks referred to Dr. Grandin's work as: “unprecedented because there had never before been an inside narrative of autism.”

Justin Dorfman is Reblaze's Open Source Program Manager. He is also a bipolar who takes his time, sharing his experience on how he dealt with his mental health problems and succeed in his career. Professionally he is responsible for fostering the adoption of their project Curiefense in the cloud-native space. He also led similar initiatives for Gitcoin, Sticker Mule, & MaxCDN. Justin has contributed to Bootstrap, Font Awesome, jQuery, Nginx, GNU Bash, and many more. He also serves on the Selection Committee for Mozilla's Open Source Support (MOSS) program, as well as the Open Source Collective's board of directors. In 2017, he co-founded SustainOSS, which hosts events and podcasts for Open Source Software Sustainers.

Aparna Khurjekar is the Senior Vice President of Verizon Business Markets. She's responsible for the company's mid-market wireless and wireline offerings and Fios B2B. She works with a team of 3000+ sales professionals guiding their customers through their digitally transformed journeys with innovative managed solutions for total communications, connectivity, and collaboration. As businesses across all segments and industries anticipate a post-pandemic comeback, they are helping them adopt 5G and making sure small and medium and potential to create new opportunities and build new efficiencies.

Ben Parr is President and Co-Founder of Octane AI, the all-in-one platform for engaging quizzes, data collection, and personalized Facebook Messenger and SMS automation. His team helped thousands of Shopify and Shopify Plus merchants to connect, convert, and retain customers by personalizing the customer journey and shopping experience. He is also the author of the best-selling book Captivology: The Science of Capturing People's Attention, named the top marketing book of 2015 by Strategy+Business Magazine.

This episode features Liam McIvor Martin who believes that remote work is the future. His focus is to help move companies to a remote setup or scale remote organizations towards success. He co-organized the Running Remote, a professional online community for remote work leaders looking to connect with others, grow their teams and run their businesses remotely. He is also the co-founder of TimeDoctor.com, one of the world's leading time tracking software for remote teams.

This episode features Julian Roberts who work with C-Level, senior executive, and high potential emerging leaders in organizations. He helps them unlock and enhance their leadership growth so that they can have a greater impact on their work, their life, and their world. His work is centered around helping leaders achieve what they can't see yet, but deep down really want. He's known for employing techniques related to building clarity and overcoming self-limiting beliefs, all while accomplishing critical business objectives.

This episode features Philippe Roireau, the Vice President of Business Development & Partnerships at Gorgias. In his role, he guides businesses in finding an integrated helpdesk for their e-commerce brands to deliver personalized support and automation across multiple channels. A creative, passionate, and adaptable entrepreneur, he thrives in fast-paced business environments and international settings.