Podcasts about picoult

On this episode of PAW's Book Club podcast, we ask bestselling author and playwright Jodi Picoult '87 about her latest book, “By Any Other Name,” which presents readers with a hypothesis: Could Emilia Bassano, a woman who really lived in Tudor England, have written some of the most famous plays attributed to William Shakespeare? Picoult discusses why she believes it, how her book has been received by scholars and fans, and the experiences she's personally had with the persistent misogyny in the theater world.

Sam reviews Jodi Picoult's historical fiction By Any Other Name, Indy attempts to connect with the youth with some quick music recommendations of current young artists; Meduulla, Haku., & Glass Beams. Then we get ready to enter the world of Katherine Heigl with the romantic comedy 27 dresses!   I Love This You Should Too is hosted by Samantha & Indy Randhawa    Meduulla is a 23 year-old Mancunian rapper paving her way into the UK rap scene. Her work reflects her experiences growing up in contrasting cultures as a first-generation immigrant to the UK from Zimbabwe, often using music as a vehicle for social and political discourse. Glass Beams is an Australian musical trio from Melbourne, Australia. Their debut EP Mirage was released in June 2021. The band blends synth, rock, psychedelic, electric guitar, eastern instrumentals, and subtle cooing vocals. In all public appearances as a band they have worn gold bejeweled glass masks.   Jodi Lynn Picoult is an American writer. Picoult has published 28 novels and short stories, and has also written several issues of Wonder Woman Approximately 40 million copies of her books are in print worldwide and have been translated into 34 languages. In 2003, she was awarded the New England Bookseller Award for fiction.   27 Dresses is a 2008 American romantic comedy film directed by Anne Fletcher, written by Aline Brosh McKenna, and starring Katherine Heigl and James Marsden. The film was released in the United States on January 18, 2008. It received mixed reviews from critics and grossed $162.7 million against its $30 million budget.

Jodi Picoult is the #1 New York Times bestselling author of 29 novels, including By Any Other Name, Mad Honey, Wish You Were Here, and My Sister's Keeper, and, with daughter Samantha van Leer, two young adult novels, Between the Lines and Off the Page.  Picoult's books have been translated into thirty-four languages in thirty-five countries.  Picoult also wrote five issues of DC Comic's Wonder Woman. Picoult is the co-librettist for the stage musical adaptation of her two Young Adult novels.  Picoult lives in New Hampshire with her husband. They have three children. We talked about Emilia Bassano as the author of many of Shakespeare's most popular place, women's voices being erased, making a bigger table so everyone can be represented in theatre, how Jodi found her love of plays, structuring her novel By Any Other Name, and her love for Gone With the Wind. Learn more about your ad choices. Visit megaphone.fm/adchoices

An author with a pen game strong enough to reduce people to tears, Jodi Picoult has quite an extensive and well-loved body of work.  She's written nearly 30 books, selling around 40 million copies, with fan favourites such as My Sister's Keeper, Mad Honey, and Wish You Were There flying off the shelves.   Picoult writes across a diverse scope of genres, from thriller to romance to ghost stories, and her latest work steps into the world of historical fiction.   By Any Other Name details the intertwining narrative of the woman many believe was the real playwright behind the work of William Shakespeare alongside a contemporary story of a New York author suffering the same fate of being silenced.  Picoult joined Jack Tame for a chat about how this new story came to be, her love of Shakespeare, and the meticulous research she puts into the narratives she creates.  "To me this is really a book about how women have been written out of history by the men who were writing it." LISTEN ABOVE See omnystudio.com/listener for privacy information.

CX quality has declined in recent years as companies struggle to keep up with the expectations of customers. But the main reason, according to renowned CX expert Jon Picoult, is that they settle for mediocrity when they should be aspiring to make the experience more distinctive and memorable.

#1 New York Times bestselling author, Jodi Picoult, spoke with me about writing for Wonder Woman, adapting books for musical theater, and the question of Shakespeare's true authorship in her upcoming novel BY ANY OTHER NAME. Jodi Picoult is the bestselling author of 30 novels, including landmark titles such as Mad Honey – her most recent 1 million-copy bestseller – Wish You Were Here, A Spark of Light, and Small Great Things. 40 million copies of her books are in print worldwide and have been translated into 34 languages. Her forthcoming novel is BY ANY OTHER NAME (on sale 8/20; Ballantine), described as novel about two women, centuries apart – one of whom is the real author of Shakespeare's plays – who are both forced to hide behind another name. #1 New York Times bestselling author Kristin Hannah said of the book, “You'll fall in love with Emilia Bassano, the unforgettable heroine based on a real woman that Picoult brings vividly to life in her brilliantly researched new novel.” Elle called it, “[An] inspiring work of feminist literature inspired by real historical accounts.” Jodi was also co-librettist for the stage musical adaptation of her young adult novel Between the Lines (which premiered Off-Broadway in Summer 2022), the co-librettist of the musical BREATHE, the co-librettist of the musical adaptation of The Book Thief, and she is currently at work on an adaptation of Austenland. [Discover The Writer Files Extra: Get 'The Writer Files' Podcast Delivered Straight to Your Inbox at writerfiles.fm] [If you're a fan of The Writer Files, please click FOLLOW to automatically see new interviews. And drop us a rating or a review wherever you listen] In this file Jodi Picoult and I discussed:  What's changed and what hasn't for women (in theater) over 400+ years? The best time to break an arm for an author How she works in cycles for her books Why her kids made her write for Wonder Woman The conundrum of a famous playwright who didn't own a single book And a lot more! Show Notes: jodipicoult.com By Any Other Name: A Novel By Jodi Picoult (Amazon) Jodi Picoult Amazon Author Page WAS SHAKESPEARE A WOMAN? – Elizabeth Winkler for The Atlantic Jodi Picoult on Facebook Jodi Picoult on Twitter Jodi Picoult on Instagram Jodi Picoult on TikTok Kelton Reid on Twitter Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you struggling to turn satisfied customers into brand loyalists? Discover how to shift from merely impressing to creating customer obsession in this episode of Doing CX Right. Join host Stacy Sherman and guest Jon Picoult as they reveal how crafting standout experiences can accelerate ROI growth. They explain innovative ways to build emotional connections that turn customers into vocal advocates. Plus, learn how prioritizing your current customer base can accelerate revenue growth and enhance your competitive advantage. Don't miss out—listen now to learn how to transform customer satisfaction into deep brand commitment.  Details at:      

School shootings can feel inescapable -- especially if you're an American. Authors Jodi Picoult and Todd Strasser grapple with school shootings through literature. Picoult's “Nineteen Minutes” is told from a place of healing. The reader is not asked to feel compassion for the shooter, but the story lays bare the bullying, taunts, and complicated family dynamics that help to explain the “why”. “Give a Boy a Gun” by Todd Strasser was initially published in 2000 – just one year after the Columbine High School massacre. It was one of the first works of fiction to look at the new reality that followed after Columbine: a world where students can die in their classrooms. It is also one of the few books on this topic written specifically for a young adult audience.

There is a lot of talk about how important customer experience is in today's competitive landscape, but getting leaders, employees, and stakeholders all aligned to make it happen is still not a simple task. Today we're going to talk about what it takes to create great customer experience. To help me discuss this topic, I'd like to welcome Jon Picoult, Founder of Watermark Consulting and Author of the book Impressed to Obsessed. RESOURCES Jon Picoult's website: www.jonpicoult.com From Impressed To Obsessed book website: www.impressed2obsessed.com Watermark Consulting Customer Experience ROI Study: www.watermarkconsult.net/cx-roi The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/ For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

There is a lot of talk about how important customer experience is in today's competitive landscape, but getting leaders, employees, and stakeholders all aligned to make it happen is still not a simple task. Today we're going to talk about what it takes to create great customer experience. To help me discuss this topic, I'd like to welcome Jon Picoult, Founder of Watermark Consulting and Author of the book Impressed to Obsessed. RESOURCES Jon Picoult's website: www.jonpicoult.com From Impressed To Obsessed book website: www.impressed2obsessed.com Watermark Consulting Customer Experience ROI Study: www.watermarkconsult.net/cx-roi The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/ For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

In this episode we caught up with Jon Picoult, acclaimed customer experience expert and founder of Watermark Consulting, who shares his principals for creating a successful, beloved business- no matter what you sell and who you sell to. During our chat, Jon explains the cognitive science behind creating emotional connections with your customers, pinpointing  breakthrough, psychology-based strategies that both industry leaders (like Apple, Disney, and Southwest Airlines) as well as fast-growing startups (like BILT and Framebridge) use to shape people's perceptions and sculpt unforgettable impressions – ultimately turning more prospects into customers, and more customers into obsessed brand ambassadors.

In today's episode, we caught up with CX expert and author Jon Picoult to discuss the cognitive science behind great CX and the strategies you can use to create unforgettable impressions that drive customer loyalty.You can also watch this episode on YouTube here: https://www.youtube.com/watch?v=NATALdpXwdQOr read a full transcript here: https://www.intercom.com/blog/videos/cx-expert-jon-picoult-on-shaping-memories/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The truth is we only control two things; how we prepare for the world, and how we respond to it. In this continuing series on intention, I talk about DeVON Franklin, an author who has written a lot on the subject of crafting a life with the end in mind. Jodi Picoult is another author who has shaped my intentions related to the same subject. I'll talk about that as well. I'll share a story about my son's gifts and how it shaped my thoughts on the subject. We'll talk about asking yourself first about what you want the outcome to be. Thank you for listening! More episodes at StacieBaird.com.

Jon Picoult - Customer Experience Expert | Author of "From Impressed To Obsessed" [Customer Experience]He is the founder of Watermark Consulting and a leading expert in customer and employee experience. He has advised C-Suite leaders at some of the world's foremost brands, helping companies capitalize on the power of loyalty – both in the marketplace and in the workplace. Today, Jon joins us to talk about his fascinating new book, “From Impressed To Obsessed: 12 Principles For Turning Customers and Employees Into Lifelong Fans.” The opening line of your new book, says: “If you're aspiring to satisfy your customers, then you are aspiring to mediocrity.” That seems to contradict a fundamental business tenet with which we're all familiar, namely, that customer satisfaction is key. Why should we all rethink that?Your book talks about how customer experience is really an exercise in memory-shaping. Can you explain what you mean by that, and the implications it has for how businesses engage with customers?What's the difference between customer experience and customer service? Are those terms interchangeable?Many companies these days are struggling to hire workers. If employees are a type of customer, what about employment candidates? Should ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

What books checked out the most at TSCPL in 2022?  We go through the lists of top print copies and top ebooks.  There are sure to be some you need to add to your holds list.  Miranda also collected staff favorites, which are books that staff loved in 2022, even if the book wasn't published in 2022.  Saving the best for last, our hosts discuss what their favorite books of the year were.  Tune in and find out!  

Excellent, even exceptional, customer service isn't enough today…because it's what your customers expect. So how do you go beyond impressing your customers with exceptional customer service, so that your customers become obsessed with you and your business? Today's guest, Jon Picoult, helps answer that question as we discuss concepts from his new book, From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. In our conversation, we discuss topics that can help transfer how you approach creating your interactions with your customers, such as: the difference between ‘customer experience' vs. ‘customer memory,' opportunities for strategically crafting a customer experience process, and quality vs. quantity when providing information to your customers. Jon Picoult is the founder of Watermark Consulting and a leading expert in customer and employee experience. He has been featured by dozens of media outlets, including the Wall Street Journal, the New York Times, NBC News, and Forbes. He has advised C-Suite leaders at some of the world's foremost brands, helping companies capitalize on the power of loyalty – both in the marketplace and in the workplace. Jon earned his bachelor's degree in Cognitive Science at Princeton and holds an M.B.A. from Duke. And be sure to subscribe to The Self-Employed Life in Apple Podcasts or follow us on Spotify or wherever you listen to podcasts so you don't miss an episode. Everything you need can all be found at jeffreyshaw.com.  Jon Picoult, thank you so much for being here! Remember, you might be in business FOR yourself but you are not in business BY yourself. Be your best self. Be proud and keep changing the world.     Guest Contact – JonPicoult.com Impressed2Obsessed.com Jon Picoult on LinkedIn (ln/jon-picoult-7655777) Jon Picoult on Instagram (@jonpicoult) Contact Jeffrey – JeffreyShaw.com Books by Jeffrey Shaw Business Coaching for Entrepreneurs The Self-Employed Summit Watch my TEDx LincolnSquare video and please share!     Valuable complimentary resources to help you –   The Self-Employed Business Institute — You know you're really good at what you do. You're talented, you have a skill set. The problem is you're probably in a field where there is no business education. This is common amongst self-employed people! And, there's no business education out there for us! You also know that being self-employed is unique and you need better strategies, coaching, support, and accountability. The Self-Employed Business Institute, a five-month online education is exactly what you need. Check it out! Take The Self-Employed Assessment! — Ever feel like you're all over the place? Or frustrated it seems like you have everything you need for your business success but it's somehow not coming together? Take this short quiz to discover the biggest hidden gap that's keeping you from having a thriving Self-Employed Ecosystem. You'll find out what part of your business needs attention and you'll also get a few laser-focused insights to help you start closing that gap. Have Your Website Brand Message Reviewed! — Is your website speaking the right LINGO of your ideal customers? Having reviewed hundreds of websites, I can tell you 98% of websites are not. Fill out the simple LINGO Review application and I'll take a look at your website. I'll email you a few suggestions to improve your brand message to attract more of your ideal customers. Fill out the application today and let's get your business speaking the right LINGO!   Host Jeffrey Shaw is a Small Business Consultant, Brand Management Consultant, Business Coach for Entrepreneurs, Keynote Speaker, TEDx Speaker and author of LINGO and The Self Employed Life (May 2021). Supporting self-employed business owners with business and personal development strategies they need to create sustainable success.

Jon shares gems from his new book: From Impressed to Obsessed: 12 Principles for Turning Customers an Employees Into Lifelong Fans.  Excellence is never an accident. Jon brilliantly pulls the curtain back on proven methods to fundamentally change the way you think about creating a successful, beloved business.Show NotesJon Picoult shared practical and proven principles from his new book From Impressed to Obsessed in this episode.  We talk about real world challenges for CX leaders and what cognitive science implies about where organizations go wrong and what leaders can do about it.Blog Reference: https://www.empoweredcx.com/post/the-holy-grail-of-cx-in-the-c-suiteAbout The AuthorJon Picoult helps companies impress their customers andinspire their employees, creating “raving fans” that drivebusiness growth. He is the founder of Watermark Consultingand a noted authority on customer and employee experience.A sought-after business advisor and public speaker, Jon'sinsights have been featured by dozens of media outlets,including The Wall Street Journal, The New York Times,Fortune, and Forbes.com (where he is a regular contributor).His landmark study on the ROI of customer experience is oneof the most widely cited pieces of research in the industry,referenced by firms such as McKinsey, Deloitte, Accenture,Forrester, SAP, and Oracle.Jon is also the author of the new book, “From Impressed toObsessed: 12 Principles for Turning Customers and Employeesinto Lifelong Fans” (McGraw-Hill, Nov. 2, 2021), which debuted as an Amazon #1 New Releaseand has earned praise from business luminaries such as Horst Schulze (co-founder of Ritz-Carlton Hotels), Hubert Joly (former CEO of Best Buy), and Marshall Goldsmith (world-renowned executive coach).Jon has advised the C-suite at some of the world's foremost brands, including companies suchas AT&T, Allstate, ADT, Generali, and Becton Dickinson. He's helped these and otherorganizations capitalize on the power of loyalty – both in the marketplace and in the workplace.Prior to establishing Watermark in 2009, Jon held senior executive roles at Fortune 100companies – leading service, operations, distribution, technology, sales and marketing. Early inhis career, at the age of 29, Jon earned the distinction of becoming the youngest executiveofficer in the over 150-year history of a leading global insurance and investment firm.Jon received his A.B. in Cognitive Science from Princeton University and his M.B.A. in GeneralManagement from Duke University.Learn more at Jon's website.​Contact me if:- You have feedback you'd like to share about the podcast- You would like to be a guest on the show- You would like to book me on your showEmail me at mark@empoweredcx.com

'If you're aspiring to satisfy your customers, then you are aspiring to mediocrity” Why do you say so? • "A great customer experience as being like a beautifully choreographed performance, complete with “onstage” and “backstage” components." Tell us more about that. Are the terms ‘customer service' and ‘customer experience' interchangeable? One of your 12 Principles of Great Customer Experience is about making things “effortless” for customers. What are some ways that businesses can accomplish that ? The most efficient customer experience isn't necessarily the most engaging customer experience. What do you mean by that? Jon answers the above questions and many more as he conducts a masterclass on how to convert customers into lifelong fans. Jon Picoult is the founder of Watermark Consulting and a leading expert in customer and employee experience. He has advised C-Suite leaders at some of the world's foremost brands, helping companies capitalize on the power of loyalty – both in the marketplace and in the workplace. Jon earned his bachelor's degree in Cognitive Science at Princeton and holds an M.B.A. from Duke. Jon is an author of an amazing book, “From Impressed To Obsessed: 12 Principles For Turning Customers and Employees Into Lifelong Fans.” Jon Picoult website: www.jonpicoult.com Jon's Book website: www.impressed2obsessed.com Watermark Consulting Customer Experience ROI Study: www.watermarkconsult.net/cx-roi The Worst Customer Service Telephone Greeting… Ever!: https://youtu.be/fQmBDsqVPCY Jon Picoult on Twitter: www.twitter.com/jonpicoult Jon Picoult on Instagram: www.instagram.com/jonpicoult Jagged with Jasravee is facilitated by Jasravee Kaur Chandra, Director- Brand Building, Research & Innovation at Master Sun, Consulting Brand of Adiva L Pvt. Ltd. Jasravee has over 20 years experience as a Strategic Brand Builder,Communications Leader and Entrepreneur. Please visit Jasravee at https://jasravee.com/ Connect with Jasravee on Linkedin at https://www.linkedin.com/in/jasravee/ Email Jasravee at jasravee@theadiva.com Index 00:00 Preview & Introduction to Jon 02:27 Focusing on Customer Satisfaction is Not Enough 07:23 Definition of Customer Experience 09:45 Difference Between Customer Experience Vs Customer Service 13:20 Great Customer Experience - True Value or ROI 15:42 Correlation Between Customer Experience & Shareholder Return 18:47 Principle of Customer Experience - Keeping It Simple 24:48 Cognitive Effort Reduction - Overload of Choice American Retirement Plan Example 27:54 Cognitive Effort Reduction - Worst Customer Service Telephone Greeting 31:59 Efficient vs Engaging Experience - Starbucks Turnaround Example 39:09 Being Relevant for Customers- Brand Vision Translating Into Operations 41:50 Principle of Giving the Perception of Control - Red Cross Example 49:00 Principle of Delivering Pleasant Surprises 54:19 Rapid Fire - Personally Speaking with Jon 56:37 Connect with Jon Follow Jagged with Jasravee on Social Media Campsite One Link : https://campsite.bio/jaggedwithjasravee Facebook Page : https://www.facebook.com/jaggedwithjasravee Instagram : https://www.instagram.com/jagggedwithjasravee/ Podcast Page : https://anchor.fm/jagged-with-jasravee Youtube Page : https://www.youtube.com/c/jaggedwithjasravee Jagged with Jasravee, is an initiative of Master Sun, the Consulting Brand of Adiva Lifestyle Pvt Ltd. Website : https://jasravee.com/

In conversation with Jo Piazza A ''quite prescient and worthwhile'' writer who ''understands her characters inside and out'' (The New York Times Book Review), Jodi Picoult has authored many No. 1 bestsellers that are renowned for combining controversial topics with nuanced characters and precise descriptions of suburbia's fraught reality. Her 28 novels include House Rules, Handle with Care, Wish You Were Here, Nineteen Minutes, My Sister's Keeper, and Small Great Things, as well as the young adult novel Between the Lines, co-written with her daughter, Samantha van Leer. The author of more than a dozen books, Jennifer Finney Boylan achieved great literary success in 2003 with her critically acclaimed memoir She's Not There, the first bestselling book by a transgender American. Her other works include You Are You, Long Black Veil, and I'm Looking Through You, a memoir about her upbringing in a dilapidated mansion on Philadelphia's Main Line. Currently the inaugural Anna Quindlen Writer-in-Residence at Barnard College of Columbia University, a fellow at Harvard University's Radcliffe Institute for Advanced Study, and a trustee of PEN America, Boylan is a former longtime national co-chair of GLAAD. In their first collaborative novel, Picoult and Boylan tell the story of a woman who flees with her son to her sleepy New Hampshire hometown only to face the possibility that the teenager shares his father's explosive tendencies. (recorded 10/5/2022)

Jon shares gems from his new book: From Impressed to Obsessed: 12 Principles for Turning Customers an Employees Into Lifelong Fans.  Excellence is never an accident. Jon brilliantly pulls the curtain back on proven methods to fundamentally change the way you think about creating a successful, beloved business.Show NotesJon Picoult shared practical and proven principles from his new book From Impressed to Obsessed in this episode.  We talk about real world challenges for CX leaders and what cognitive science implies about where organizations go wrong and what leaders can do about it.Blog Reference: https://www.empoweredcx.com/post/the-holy-grail-of-cx-in-the-c-suiteAbout The AuthorJon Picoult helps companies impress their customers andinspire their employees, creating “raving fans” that drivebusiness growth. He is the founder of Watermark Consultingand a noted authority on customer and employee experience.A sought-after business advisor and public speaker, Jon'sinsights have been featured by dozens of media outlets,including The Wall Street Journal, The New York Times,Fortune, and Forbes.com (where he is a regular contributor).His landmark study on the ROI of customer experience is oneof the most widely cited pieces of research in the industry,referenced by firms such as McKinsey, Deloitte, Accenture,Forrester, SAP, and Oracle.Jon is also the author of the new book, “From Impressed toObsessed: 12 Principles for Turning Customers and Employeesinto Lifelong Fans” (McGraw-Hill, Nov. 2, 2021), which debuted as an Amazon #1 New Releaseand has earned praise from business luminaries such as Horst Schulze (co-founder of Ritz-Carlton Hotels), Hubert Joly (former CEO of Best Buy), and Marshall Goldsmith (world-renowned executive coach).Jon has advised the C-suite at some of the world's foremost brands, including companies suchas AT&T, Allstate, ADT, Generali, and Becton Dickinson. He's helped these and otherorganizations capitalize on the power of loyalty – both in the marketplace and in the workplace.Prior to establishing Watermark in 2009, Jon held senior executive roles at Fortune 100companies – leading service, operations, distribution, technology, sales and marketing. Early inhis career, at the age of 29, Jon earned the distinction of becoming the youngest executiveofficer in the over 150-year history of a leading global insurance and investment firm.Jon received his A.B. in Cognitive Science from Princeton University and his M.B.A. in GeneralManagement from Duke University.Learn more at Jon's website.​

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans by Jon Picoult About the Book: If you're aspiring to satisfy your customers, then you're aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business. Acclaimed customer experience expert Jon Picoult explains why building customer loyalty requires leaving indelible positive impressions on everyone you work with―not just shaping their experiences, but also shaping their memories. Picoult explores the cognitive science behind great customer experiences, pinpointing the breakthrough, psychology-based strategies that both industry leaders (like Apple, Disney, and Southwest Airlines), as well as fast-growing startups (like BILT and Framebridge), use to shape people's perceptions and sculpt unforgettable impressions―thereby turning more sales prospects into customers, and more customers into obsessed brand ambassadors. Packed with intriguing case studies, engaging stories, and eye-opening research, the book details these proven principles and illustrates how they can be applied to almost any type of business or customer. Examples include cases that show how to: Create Peaks & Avoid Valleys―leverage the science of memory to etch positive impressions in people's minds, by creating greater experiential peaks and fewer experiential valleys. Give the Perception of Control―the almost magical power of giving customers a sense of agency, via choice and expectation-setting, causing them to feel better about the experience a business is already delivering. Make It Effortless―make interactions easy for customers, not just from a physical perspective, but also from a cognitive one, to satisfy today's demand for simplicity and convenience. Stir Emotion―harness the power of emotion as a memory cue, by infusing customer experiences with emotional resonance, highlighting positive feelings while stemming negative ones. No matter what kind of constituency you serve―customers or colleagues, individuals or institutions, employees or employment candidates―this book will help you do it with distinction. Picoult's message is particularly relevant for managers, as he shows the parallels between how great companies cultivate engagement with customers, and how great leaders accomplish the same with their workforce. From Impressed to Obsessed reveals the what, the why, and― most importantly―the how behind great customer experiences. Filled with actionable insights, the book provides an invaluable roadmap for becoming the company that everyone wants to do business with, the employer everyone wants to work for, and the leader everyone wants to follow. About the Author: Jon Picoult is the founder of Watermark Consulting and a leading expert in customer and employee experience. Jon has been featured by dozens of media outlets, including The Wall Street Journal, the New York Times, NBC News, and Forbes. He has advised C-Suite leaders at some of the world's foremost brands, helping companies capitalize on the power of loyalty – both in the marketplace and in the workplace. Jon earned his bachelor's degree in Cognitive Science at Princeton and holds an M.B.A. from Duke. And, interesting fact – his introduction to the business world was working at his campus radio station! Click here for this episode's website page with the links mentioned during the interview... https://www.salesartillery.com/marketing-book-podcast/impressed-obsessed-jon-picoult

Customer experience expert and author Jon Picoult shares principles and strategies for helping your clients turn customers and employees into lifelong fans and doing the same for your consulting business.

In this episode, Jon Picoult, founder and principal at Watermark Consulting, and author of From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans, and Rob Markey discuss why creating fewer problems for consumers drives more value interactions and how to deliver a cost-effective experience customers value long term. If you'd like to provide feedback on the show, please fill out our survey here. If you'd like to learn more about Jon Picoult, you can find him on LinkedIn. Order Jon's book here.

Matty and Kikau sit down with the creators of the new must see Off-Broadway musical BETWEEN THE LINES, including New York Times Best Selling Author Jodi Picoult (@jodipicoult), the composer/lyricists Elyssa Samsel and Kate Anderson (@samselanderson), and co-writer Timothy Allen McDonald (@timmcdonaldnyc). Between the Lines opens for a limited engagement beginning June 14th at 2nd Stage's Tony Kiser Theater. For more information visit www.betweenthelinesmusical.com. Picoult is best known as a prolific novelist. She is the #1 New York Times bestselling author of twenty-eight novels, including Wish You Were Here, The Book of Two Ways, A Spark of Light, Small Great Things, Leaving Time, The Storyteller, Lone Wolf, Sing You Home, House Rules, Handle with Care, Change of Heart, and My Sister's Keeper, and, with daughter Samantha van Leer, two young adult novels, Between the Lines and Off the Page. Samsel and Anderson met in 2010 in the BMI Lehman Engel Musical Theater writing workshop. Since then, they've gone on to work with Disney Animation, Tony Award winner producer Daryl Roth, and many major studios in Hollywood. They are both classically trained musicians who share a passion for female forward stories, comedy, and true storytelling through song. Composers and lyricists for Disney's Olaf's Frozen Adventure and Apple TV's Central Park. McDonald is an award winning playwright who wrote Roald Dahl's Willy Wonka, The Musical Adventures of Flat Stanley, Jim Henson's Emmet Otter's Jugband Christmas, and Roald Dahl's James and the Giant Peach. He is also the co-founder of iTheatrics and the creator of Music Theatre International's Education Division. Music Provided by Joshua Hegg. For More information visit JoshuaHeggMusic.com

In this podcast episode, I had the privilege of interviewing author and consultant Jon Picoult. This interview explores how exceptional customer experience taps cognitive science and psychology-based strategies that leaders use to shape perceptions, shape cultures, and turn more sales prospects into customers. Jon is the author of "FROM IMPRESSED TO OBSESSED: 12 Principles for Turning Customers and Employees into Lifelong Fans." The strategies discussed during this interview can immediately transform your company. Jon states, "Building customer loyalty is as much about crafting people's experiences as it is about shaping their memories." Whether you are a leader or a customer service ambassador, the stories and principles shared during this interview will help you and your team maximize your customer service!  • Watch on YouTube: https://youtu.be/3BJTg49g9wo • I hope you found value in this podcast episode. Please remember to like and share comments! • Listen to my Top-Rated Podcast on Apple Podcasts: https://apple.co/2Ut5Rmq • Spotify: https://open.spotify.com/show/0tmlkOaDpoL8EUYqzYAkZm?si=APHHuwvxRN6tydatGKN_aA • iHeart Radio: https://www.iheart.com/podcast/success-lessons-with-tj-hoisington-27622416/ • If there is a subject that you would like me to speak or train on, DM me: Instagram @tjhoisington https://www.instagram.com/tjhoisington/ •Subscribe to My Channel Here: https://www.youtube.com/greatnesswithin • Make sure to stay tuned for TJ Hoisington's latest BLOG post! https://www.greatnesswithin.com/blog

If you had COVID and it caused you to shift your very being and perspective on life and the way in which your mind functions, this one is for you. But be warned, this may be much too soon for most of humanity. It hit my soul and is 5 stars from me. Social Media Podcast: https://anchor.fm/whatithinkisay/ Instagram: @ReadYourHeartsOut Bookclub: @TheWanderingBookworms I'd love to discuss the book with you on Spotify or Instagram! So please find me on either platform and let's get chatting! Thank you so much for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/readyourheartsout/message Support this podcast: https://podcasters.spotify.com/pod/show/readyourheartsout/support

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Jon Picoult - Customer Experience Expert | Author of "From Impressed To Obsessed" [Customer Experience]He is the founder of Watermark Consulting and a leading expert in customer and employee experience. He has advised C-Suite leaders at some of the world's foremost brands, helping companies capitalize on the power of loyalty – both in the marketplace and in the workplace. Today, Jon joins us to talk about his fascinating new book, “From Impressed To Obsessed: 12 Principles For Turning Customers and Employees Into Lifelong Fans.” The opening line of your new book, says: “If you're aspiring to satisfy your customers, then you are aspiring to mediocrity.” That seems to contradict a fundamental business tenet with which we're all familiar, namely, that customer satisfaction is key. Why should we all rethink that?Your book talks about how customer experience is really an exercise in memory-shaping. Can you explain what you mean by that, and the implications it has for how businesses engage with customers?What's the difference between customer experience and customer service? Are those terms interchangeable?Many companies these days are struggling to hire workers. If employees are a type of customer, what about employment candidates? Should customer experience design techniques be applied to the job search process?ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

Jon Picoult, customer experience expert and founder of Watermark Consulting shares insights from his latest book: "From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans." Learn how to convert more sales prospects into customers and more customers into obsessed brand ambassadors.

Great customer experience is one of the building blocks for success. If you plan for the long term, having a solid customer experience system is a must. Victoria Meyer dives into the subject with the founder of Watermark Consulting, Jon Picoult. Jon looks at the mechanics of customer loyalty and why what you do for them matters. We take an in-depth view of the importance of the customer experience and what you can do to enhance it. Learn more about the ins and outs of business and building a relationship with your customers, and find success.Love the show? Subscribe, rate, review, and share! http://www.thechemicalshow.com/

Welcome to an episode with a sought-after business advisor and speaker, Jon Picoult. Get Jon's new book here: https://amzn.to/3H9SM6y Jon Picoult is the founder of Watermark Consulting and a noted authority on customer and employee experience. He helps companies impress their customers and inspire their employees, creating “raving fans” that drive business growth. He worked with some of the world's foremost brands, personally advising CEOs and other members of the C-Suite and helps organizations capitalize on the power of loyalty, both in the marketplace and in the workplace. His insights have been featured by dozens of media outlets, including The Wall Street Journal, The New York Times, USA Today, The Economist, Inc., NBC News and Forbes. Jon held senior executive roles at Fortune 100 companies – leading service, operations, distribution, technology, sales and marketing. Early in his career, at the age of 29, Jon earned the distinction of becoming the youngest executive officer in the over 150-year history of a leading, global financial services company. In this episode, Jon talked about how his career led to understanding customer experience and how to deliver value that will provide customer satisfaction in any kind of business or industry. For individuals and businesses who want to understand more about providing better customer experience and why it matters, this is for you. From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. Jon Picoult: https://amzn.to/3H9SM6y Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

In this week's episode of the SIMPLE brand podcast, I talk with Jon Picoult, author of From Impressed to Obsessed: 12 Principles For Turning Customers and Employees Into Lifelong Fans!We know customers will leave after a bad experience. But we don't stop to realize that they also leave for an okay experience - a satisfactory experience.Think about it. You may keep buying from a brand because they're meeting your expectations, and you feel okay as long as they continue doing that. But what if you find a brand that'll exceed your expectations? What if you find a brand that'll deliver a remarkable experience every time?  Now combine that with how easy it is to switch brands today. Buh-bye satisfactory experience! And that's just what your customers are doing with your satisfactory experience.That's why I was happy to talk with Jon Picoult this week.  Jon's the founder of Watermark Consulting. He's a keynote speaker and one of the most noted authorities on customer and employee experience. He's been featured by dozens of media outlets, including The Wall Street Journal, the New York Times, NBC News, and Forbes. And Jon is the author of From Impressed to Obsessed: 12 Principles For Turning Customers and Employees Into Lifelong Fans. Jon and I discuss his lessons around building customer loyalty through his 12 customer experience principles. What's great is that these principles can be applied to most any type of business. And they can be applied to your employee experience to build more loyalty from your people. RESOURCES FROM THIS EPISODEJon's book: From Impressed to Obsessed: 12 Principles For Turning Customers and Employees Into Lifelong FansWatermark ConsultingJon's Annual CX ROI Study

In this week's episode of Red Pill Revolution, we look at the origin of many social norms found within the United States surrounding our children. Including the dark, torturous history of circumcision within the United States; the racist, self-proclaimed Eugenicist behind planned parenthood, and we even explore the morality of abortion through the lens of String Theory and the Multi-verse. We also touch on Natural Birth along with the profitable biotech and pharmaceutical industry that deals in the tissue taken from babies during this elective procedure. FOLLOW US ON SUBSTACK FOR OUR COMPANION NEWSLETTER THAT INCLUDES ALL EPISODE LINKS, VIDEOS, ARTICLES, AND BREAKING NEWS FROM THE TRIAL Red Pill Revolution Merchandise ----more---- Subscribe to the links below to stay up to date with the Podcast! YOUTUBE APPLE PODCASTS SPOTIFY & everywhere else you get your podcasts Follow us on Instagram for daily updates! Transcription: Welcome to Red Pill Revolution my name is Austin Adams Red Pill revolution started out with me realizing every thing that I knew everything that I believe everything I interpret about my life is through the lens of the information I was spoon fed as a child religion politics history conspiracy Hollywood medicine money food all of everything we know was tactfully written to influence your decisions and your view on reality by those Howard now I'm on a mission a mission to retrain and reeducate myself to find the true reality of what is behind that number and I'm taken duress welcome to the revolution hello and welcome to red pill revolution my name is Austin Adams thank you so much for joining me today of this is episode number 14 of the red pill revolution podcast and again I appreciate you so much thank you so much for tuning then this can be a great episode I'm very very excited to talk about this this episode is something I kind of got a deep dive into you and I have some recent experience some recent recent passion on the subjects but also I was reignited to talk about this by Candace Owens Candace Owens had an unbelievable like she's been going on crazy rants about all of these things for the past week or so and they all have to do with the will of the ways that the medical pharmaceutical industry and now our government is basically decided to have a war on our children and marina see a few different ways that are doing that today whether it's through circumcision whether it's through vaccinations whether it's through abortion whether it's through all the different ways that we've been programmed to believe that there protecting us and giving us our freedoms are actually ways that there attacking our children our children and so this is near and you're in my heart I am a father I've been a father for a while I have three children myself and one that had a month ago with my my wife had it can take all the ownership they are my wife had our third child a month ago some very passionate about these things and I guess I guess you will see that today but before we do that you know the drill go ahead and wherever you're at right now if you're on YouTube wantonness, if you're on Apple podcasts modify audible wherever the hell you're listening to this watching this go having click the subscribe button I would really really appreciate it just means that you engage that you want more of this content and allows me to see them doing some right with you guys so I appreciate that's much then you get updates you'll know exactly when the newest episodes are coming out and again I would appreciate so much go ahead it is a little button on their we talked about this a few times starts with an S ends with a up scribe go ahead and click that I'd appreciate it so much and then the next thing I need to do is to go ahead and subscribe to a sub stack it's rental revolution.sub static.com and that is our newsletter I know I'd I skipped on it this week I had a crazy week transition no. In my life but I am going to be updating that I'm still to be going back and sending out that podcast opinion from last week and still doing the deep dives to figure out a systematic way to do this efficiently for you guys so I can get this all done in a timely manner so stay tuned for that go ahead and subscribe to the sub stack if you subscribe for free you get the podcast companion on which is all the videos all the links all the articles in even some books recommendations and things around the topic that I found interesting regarding this week's topic along with the video directly for the podcast on their and the audio version right there too so it just a very neat clean way to receive my podcast of the reptile revolution podcast here directly to your email without having to worry about anything else and the apps and you nothing and you get all of the article so you can dive deeper into these topics yourself you can watch the videos that I'm watching here that your hearing about that's on the bore you that go how to subscribe the subs that it's free if you'd like the pay version the paid version is seven dollars a month and you know it's it's a way of showing your support it's one of the only ways to show your support and I am 100% audience supported here I don't have any sponsors as you will see throughout this and making you know virtually no money outside of your generosity so if it's dollar I appreciate it if is the seven dollars for the sub stack or if you find it even more valuable than that you can go directly to our link tree and there's a little tip jar there were you can just pay there or you can go to gifts and go into that directly there but that's I got right about I am truly excited to talk about this topic and I will talk about where it kind of started from so Candace Owens has been putting out a story on Instagram so if you don't follow her stories that she just think how on it with this and she's on a lot of it on vaccines she start to talk briefly about circumcision into the recent mother I guess shoes she recently had a child so this is something she is passion about some is near and dear to her heart to and you can see that in her videos she has been diving so deep in the individual vaccination such as rubella, and in the finding out that a lot of the some of the statistics that they actually had on the CDC website were completely fabricated had no statistical basis no actual real value, and they tried to hide the studies for the rubella so what what I'll give you a quick breakdown of what that looked like basically the CDC on the Web server now shows that if you view your child that you know there is 12.6 million cases of rubella of those hundreds of thousands of children died and as a result of that you know you need to get this vaccination and that once you dove deeper into that and she looked at the study that they were pulling from she found that the numbers were highly inflated there was actually only like 200,000 cases as opposed to 12 million and there was far far far 277 best total that caused them to just massively give these vaccines out to all children before they're even allowed to go to school so if they did upset me off on a tangent here and set me off to kind of dive deeper and this is this is a go to be a huge episode on vaccines that were really not even a touch on that much but it did Dick my interest in Bergen to talk about that briefly here because there was a recent Veritas video that was released that was showing that there was some botched administration is what is called here regarding the Cova 19 vaccinations that were being administered to children so what it was was that there was that there's a solution that you are required to mix the vaccine in before you administer it in the solution that year's mixing it with the matters it matters a lot and if you mix it with the wrong solution what they believe will happen at the very least will negate the actual effects of the vaccination itself and that most could cause really severe side effects which is obvious to the biggest concern here now with the project Veritas videos every single one of their videos come out are so hyped her so much hype around them that you expect there to be vicious like earth shattering revelations regarding vaccines and you just hope that anyone of these is actually to be the one that takes down the establishment I don't think that that's what this one was but I do think it's important to to to know about and understand the different ways that people are being affected by this and not just people now children are being affected by the something when I watch a quick portion of this video of the nurse who is coming out the whistleblower and she came out and said that she witness that she has the videos she has a video of this nurse talking about how they have no idea whether or not they had the correct solution and they found out that it was the wrong solution and that it had been administered to children and then she kind of discusses the way that was handled improperly how there was no warning signals for people what were these children and they were never really notified or anything like that so let's go ahead and watch us briefly on Morgan watch a few minutes of another entire video with a full 10 minute video will be on the subs that for you and number to move on into more of the historical weirdness of some of these things like circumcision and all that stuff to stick around for that but forcing me to touch on is this project Veritas video that was recently released and here is that wanted to without ever will like it and I could easily administer the vaccine and walked off these at little cadence damn damn babies at the end of day that little kids as a parent it's our job to protect children right you covered a lot of stories about big government run amok over the years but this one is truly shocking people nationwide are going to be outraged after watching the story but especially parents mind you this is not an anti-vaccine story and those you are about to witness are seemingly all good people trying their best to help others in a broken system for you and bacteria know I say he's very serious rated AAA patient will in the rush to get everyone vaccinated New York contracted with doc go and their subsidiary ambulance to provide covert vaccine clinics in schools homeless shelters and street corners throughout New York however it appears their poor recruitment process and training were severely lacking and may have jeopardize the safety of potentially thousands of people including young children analyze center's how long have you been administering vaccines for I had been up/felt since 2006 and I applied for a job to minister back. The first day I started the work I felt very unusual appellate panel support please say she will so you may first stay the vaccines must for ages between final and I call the supervisor and he said how do I look the factual was mutual that would have a definite service meaning vicious that every owner says that a game that fills any clinician getting an axle living in a class that is guidelines to abide by as a nurse administering any vaccines or any medications there's protocol follow nanoparticles you will and is there I there he will there will network a solar a story and I'll I lightbulb dispatch sale was to get I'll yeah yeah no allow whatever there is no rule insert in the box on the vaccinations so I can't educate parents on the next school what bothers me because that is my job as an current so what we just saw there was them kind of talking and I'm sorry if that you couldn't hear them discussing every well there were subtitles on that for a reason but the what what was happening as there is a subsidiary company that this state had hired to come in and administer vaccines and from the subsidiary company which was called ambulance a.m. BU owl is the L and Z ambulance that is not who I want injecting me with anything but this company called ambulance that was basically hiring people off the street based on their in the dad which said you just needed some form of medical experience and didn't have really any of the requirements for so when I get there it's all chaotic and they believe that they received up as they mixed it with bio static water or bacteriostatic water instead of saline solution which they don't know how it's been a mix or of how this can interact with these children's bodies and they were stored directly intended for people who are 5 to 11 years old and this just tells you what's happening across the country because of this is just one small area in it because all they're trying to do with these you see the way that that this company is hiring the way that this company was better than the first place to be hired by the city or the state it just all looks like a complete ship show nobody knows what they're doing because they don't no one knows what they're doing is throwing everything they can to get as many people injected with us as they can regardless of even if it's the correct formula right so from a parent's perspective how frustrating if if you are somebody who but believes that your child needs this vaccine to be safe and they're not even taking the proper precautions to make sure that's the case right so if you do take this seriously and if you do believe that your children neither this vaccine then you our trusting within the system but the people are doing the correct thing and at the very least mixing it correctly right that's crazy to me crazy that that the you know the difference between the bottles was a light green and a dark green and that's the way of organization here so it you know it was just a complete ship shower knew nobody knew what they were doing and as a result these children could have potentially life altering side effects because of this and mauled little mistake within this crazy unbelievable disorganized organization administering gene therapy to children between the ages of 5 to 11 with this type of disorganization so that's why think this is important to know is space specially if you are so many was going to get your child vaccinated maybe go through a company that spells ambulance right maybe that's a good place to start and then on the other side of it more than likely are 5 to 11-year-old has no statistical reason to get vaccinated in the first place but even if you believe you believe that they should which is okay for you and your children then make sure you go is obviously reasonable place who can actually spell the name of of their company correctly so let's move on and in this kind of started me into this deep dive between Candace Owens with her story going and all this vaccine stuff where she found all these statistics to be just completely inflated and wrong and then hidden and then the project Veritas video or they were specifically showing that children were affected by these type of disorganization within these pop up organizations that are hiring people off the street to inject your children with probably not even a background check so that inspired this this next part of this episode here so if you saw my post a little while ago I talked about I did and I are you and I told you when we first started this episode that I did actually have a son I recently my sons know about a little over a month old and super excited browned on my family I had two daughters before my son and he means the world to me my family means the world to me and something that my wife first first brought to my attention and in the know my wife had decided this is ours this is our second home birth that might my wife gave birth at home naturally come up with no chemicals no you know blockers nothing you know that that the medical intervention the medical industrial complex wants to profit off of so and that you know and I will will talk about that real quick is it's just so interesting to me that birth has been moved to this such a sterile way of of being at the you know if birth becoming this you know white gloved situation and in a in a hospital setting that literally the only time you ever go to the hospital with out having something going wrong where everything is going exactly as it should his birth raise the only time you go there and so it it's really it was really interesting to me because the you know we had a completely different flip-flop from our first child which was a elective C-section specifically for no other reason than just be Reno she was pretty young and did didn't really have enough confidence to do it there with the way that she did the next two times but found through that situation that she wanted to do it in a natural way the second and third time and about homebirth specifically was the coolest thing I've ever been a part of absolutely hands down the coolest thing I've ever been a part of and so one thing that she brought to my attention is very common in this no community of people who give birth at home which is a very tight knit community of people is very cool to see was the idea of circumcision and this wasn't a problem we had to address prior to this because I have two daughters right so she comes to me and being a man and being a circumcised man myself you know this is the way it is in the United States it seems it was a weird concept to me like the idea Allview everybody every guy I know for the most part was generally released on the if I may be just didn't know I sound like I asked him to show me are circumcised generally not state so this is a common thing within the United States and and so it what we don't realize it is that there is literally no reason for it there's no reason to circumcise your child other than religious reasons like the faith you know of Islam or Judaism is the only two people who generally circumcise their children out of religious faith and the only country that does it first year a static social social reasons is the eye states for the most part was for my understanding and so I went here and found some interesting conversations regarding circumcision because it is really interesting to know because if you asked anybody why why do we circumcise our children generally the answer you're going to get is because that's what we do because of normal write Oracle tell you some some crack a ship like you know it's going to cause infection or you know that what are the Reeve and other arguments as to cause bacteria or that you know it's gonna be too sensitive or that you know even more so the Kellogg argument which will get into in a minute which is pretty weird but this talks about some of the common myths opponents appears like everyone circumcise as well no it's at approximately a believe 70% of the world are uncircumcised and then on top of that within the United States there's fewer than 60% of babies in the US are circumcised and so if it if you even ask a physician why they circumcise children it's generally the answer that the video is it while it's easier to clean and that's it another way they used to tell you was that you know that other common mess with that is that it's safe and is harmless so the size the reality is that claiming circumcision essays safe is a dubious claim to say it's harmless is just flat wrong removing the foreskin can have many complications such as life-threatening bleeding infection meet Allstate and mediate all stenosis disfigurement excessive scarring and severe skin bridge adhesions some circumcised boys need more than one surgery to attempt to fix these man-made mutilations or as they say problems as bad as that sounds things can get even worse studies have reported that 117 babies die every year from circumcision or complications arising from wow additionally the trauma know the true the trauma and the stress from circumcision impacts the baby's developing brain inflicting's physiological trauma the strong pain signals impact the newly forming neural connections in the brain babies and during this pain also suffer from PTSD physicals physically circumcision destroys the functions that have that the foreskin performs during sex is one of the most touch sensitive parts of the penis removing address the changes the dynamics of sex people claim that circumcision is safe and harmless it is an allusion now one piece to know about that and this is one thing that Candace always brought up was the fact that they administer all babies vitamin K and the reason they administer all babies vitamin K is because they say that babies don't want blood won't clap properly but what was really happening is there saying that when your baby is circumcised they will bleed out if they don't have vitamin K likely but they administer the vitamin K shock to all babies regardless of sex so even female babies female babies get vitamin K just to specifically smooth over the fact that the only reason that there get administering vitamin K to children is because your child is going to be caught with a blade around their penis specifically for aesthetic reasons and the only reason they administer vitamin K to the women are that the female babies is because they want to just kind of hide that and muddy the waters a little bit is that you don't know that's the specific reason administer vitamin K because other than that why are we making an infant bleed well the only reason you're making an infant bleed is because you're circumcising them purely for aesthetic reasons right so let's let's go back one by the way mom my wife came to me and said hey you know we have this conversation around and it was hard for me to kind of wrestle with initially because just being an American man that's what we do and you don't want your son to be ostracized or thought of you know when I went to high school there is like we knew who the uncircumcised people were generally the site the girlfriend or the girl that the guy hooked up with is always going to you know it's it was a conversation that that they thought was funny to have and so even you know these things you remember these things from when you were a kid right now whether or not you should make this purely a static surgical decisions for your baby within the very few first days of their lives based on the potential reality of how they're going to be treated in high school from their sexual counterparts is a bit weird to begin with just outright but other than that you know that the whole idea surrounding it for from my perspective was like you know will uncircumcised my son to be circumcised this is how I look this is how she he should look you know it obviously don't want him to be the one person is talked about in school but luckily no it seems to be like to me that this is becoming a more mainstream conversation our parents just did whatever the hell the doctors told us to right and that's kind of it what this is going to be another you know red pill type of idea surrounding the medical industrial complex is every single one of these circumcisions costs $1500 and sometimes even added into the package when you when you're giving birth to the hospital it's so even if you don't aspirate it's added in there for $1500 in insurance coverage on medically billing that getting paid that earn them in obviously the medical and trees getting paid that so every single time and that goes back to like the initial reason surrounding you know natural birth and I think I'm obviously my and my wife's experience were to have a whole at all do a whole episode on the actual medical industrial complex changing birth into something that is now so commercialized and sterilized when it should be such a spiritual event with you and your partner that they've just taken taken completely taken away that that idea of that come in and I think that's so important when you realize how it we know when that when I was the first child that we had she had the elective C-section I was put into a corner was put in scrubs I had a mask on my face and I was put into a corner rack to Beirut barely even see anything of just sitting next to my wife not partaking in anything not having any such any any part of this my wife is completely doped up you know by drugs at this point to the point where she threw up on me before she even had our daughter because she had so many drugs pumped through her system so she didn't have to partake in the birthing process which her body was designed to do right because do you have to think medical industrial complex only commercialized birth 8590 years within the last 90 years like the 1920s and 30s it became a thing that were you went to the hospital to give birth prior to that it was almost always a midwife and almost always a homebirth and now within the last 90 years of of humanity's existence we decided that that's not the way to do it the way to do it is the way that makes them the most profit because the whole body is designed for each stage of it and when you experience a natural birth you see that you know the way that my wife was dealing with her pain was through tools that she innately was given at birth that the through her own you know feminine power in the when the where she had to channel when she was going through this process of bringing our children into the world was this completely like primal instinctual interaction that she had and to completely strip that away because when when me and my wife is giving birth to our second two children it was me and her the whole time I wasn't sitting somewhere in a corner shutting up and not being a part of the conversation I was sitting next to her I was pushing on her back I was pushing on her hips I was helping her I was talking her through is helping her figure catch her breath when she there were grabbing water before she even knew she needed they were doing all of it was me and her the midwife sits back basically and just coaches when things need to be progressed in a different way and other than that it's mostly just you and your partner in-house spiritual hike house spiritual that journey is and how important is that to a relationship like if you're new if you're in a new relationship especially when you haven't gone through the hardships of life together the whole it one of the most difficult situations will ever encounter together in in them the one of the ones will be able to draw back on throughout your entire relationship is the birth of your children and the interaction that you have with your partner on that in that way is is so deeply seated and so animalistic and in all of the chemicals that are being released not only by the female in the in the partnership and also the mail in the partnership so much of birth is instinctual and animalistic not sterile and medical and so the that the tools that you pull from that experience were were not just sitting in the corner the whole time and shutting up while she's giving birth and going through this process will she's on a bunch of basically comparable drugs to heroin but you're there with each other the whole time every minute coaching each other working with each other through that and then and having that that the greatest moment of your life at the peak of that you know togetherness and teamwork where you have your child and you have that experience and then the ability to draw back on that that moment together that you accomplish that thing together is it is a tool that you carry into the rest of your relationship I wholeheartedly believe and in the maybe there's you know there's that there's so much data that that could be muddied that throughout this time looking back further than those 90 years but I wholeheartedly believe if natural home births were more common that divorce would be less common because of the difficulty of the situation that you're dealing with a hand and so this comes back around to all of the reasons that they found the commercialized birth all of the money that they make it literally there's two ways that you can make money off of every single person in this world and it's when they enter this world and one is when they exit this world with commercialized both of them right in birth specifically only last 90 years this this medical intervention has become so common instant circumcision is no different $1500 that they make off of every single penis that they given elective surgery for aesthetic reasons to honor children with in their first several days of life so much so that it's a concern that they have to administer a vet of vitamin K shot to help with blood clotting routes as it stated here hundred and 17 male babies every single year die of circumcision or complications that doesn't even talk about that 10% which 10% of all of those circumcisions result in a botched circumcision which results in them having to go back and have it additional surgeries or can even affect them for their entire life with things like erectile dysfunction were doing this to a baby who's entered the world and in 45% 45% of circumcisions there administered some type of anesthesia or anesthetic 55% which is complete the on regular regulated part of the medical tech industry was is what type of you know industry-standard there are for anesthesia or in a static surrounding circumcisions and newborn infants within the first several days of their life 55% are done without any anesthetic in all the studies that were done regarding circumcision were halted because of the amount of pain in the control group which was not using an anesthetic so they had to halt the scientific studies that were done to see if they should be administering because the date they knew so much that they show that they could not continue to run the study with how much pain these babies were in without anesthetic so this goes on to say that baby know a myth about this is that babies can't feel or remember pain says that circumcision is extremely painful to the baby there taking out a literal scalpel to your babies private parts to to rip skin off of their with no anesthetic at all only 45% of doctors use any anesthesia at all there is no mandatory anesthesia or pain relief policy in force in hospitals for this procedure this is an important item to consider when discussing circumcision facts and that's so in this comes down to about the abortion conversation to this as fact number one my guess this is not what I was thinking so it's of this as fact number one the only person making such an important decision for their own body at at at an purely a static surgery the only person who should be deciding whether or not they want that aesthetic surgery is the child itself imagine this when it was industry standard in America when your daughter was born to give her breast implants purely aesthetic no reasoning at all funded if unfounded and in actual medical science to do so just purely aesthetic would say that that's the most crazy thing you've ever heard of in your life we are taking a scalpel around your your son or any child's privates for the purpose of anesthetic is acceptable find this really was the thing that got me away from from any type of argument any type of argument at all against circumcision firm for my child and is because he can always make that decision himself solid now or never thing you don't have to circumcise your child within the first two days or can ever happen they just say that because it is so painful that the only time they would like to do it is within those first two days put the pain is many different all you're doing is completely taking those first several days of their life and in causing more pain than there ever going to experience in the entirety of her life within the first several days without using any anesthetic for this if at any time your son decides that he wants to go get this purely elective and aesthetic surgery Don he can always do so but maybe you shouldn't be making purely aesthetic decisions for your son with an elective surgery within the first several days of his life especially because you're concerned about his sex life right if you believe the bushes surrounding you know that the better cleanliness or sensitivity or whatever that is do your research because you're wrong in any other argument is purely an aesthetic and about aesthetics and if you're so concerned about your child sex life that your you know willing to cut their deck with a knife maybe you should be reflecting on your beliefs how they should be looking with their potential sexual partner down the road maybe you thought in fact in America this is true circumcision started in America to save boys from masturbating that's right this fact it says is extensively documented in the historical literature the idea started in the 1890s that masturbation was a dirty file have pit that needed to be stopped the war on masturbation medical experts from across America began promoting circumcision to parents as a way to prevent masturbation the experts led parents to believe that masturbation would cause mental insanity it was also the root cause of many diseases notable people of the day like John Harvey Kellogg who is famous for his beliefs on circumcision Rowe in his book plain facts for young and old about curing masturbation a remedy which is almost always successful Kellogg says in small boys is circumcision the operation should be performed by a surgeon without administering anesthetic as the brief pain attending the app operation will have a solid solitary effect upon the mind especially if he is connected with the idea of punishment wow I had not even read that part yet so it wasn't even that there was some physical way that it would stop you from attempting to to masturbate later in your life or that it would be uncomfortable or that you would second-guess yourself because you know the whole idea was surrounding the psychology the psychology not even the physical aspects was not even like his argument was that hey you know it's gonna be uncomfortable if they masturbate it was that note they're going to have such pain he said they're going to endure such trauma from the circumcision itself that they're not even going to want to go near their Dick because because of the solitary effect upon the mind is specially if it is connected with the idea of punishment so he wanted and believed in you falcon thought it that you should circumcise your son because you're gonna rip his genitals with a knife's and make him in so much pain that the deep seated pain from cutting it with a knife specifically without administering anesthetic which 55% of doctors still hold true today will cause such psychological trauma surrounding that sexual organ that they won't even want to go near it for fear of punishment again that was his reasoning wow that is crazy wow that's crazy so goes on to say that circumcision is $1 billion industry when it comes to circumcision facts and myths this is a fact hospitals and doctors earn income by performing circumcisions since performing the procedure as part of their livelihood the medical community tends to be biased in favor of circumcision hospitals also get paid a facility fee for each circumcision the average amount invoiced to insurance carriers can be as much as $1500 per circumcision some hospitals bundle in the cost of the overall price for the delivery reducing circumcisions may prompt insurance carriers to lower the reimbursement rate since circumcision has a 11% complication rate these batches and complications called revision surgery must be repaired by pediatric urologist for even more money you have a one in 10% chance during the time that you decide to give a purely elective aesthetic surgery to your child's genitals that it will be mutilated as a result so much so that you will need a second surgery on their genitals while other hospitals may even use the free infant foreskin tissue in the revenue-generating clinical trials and they also may sell the infants for skin tissue to biotech and cosmetic companies for further profit which is where the real money is not only are they doing this completely negligently Ryan this should wake you up to the idea that that the medical farm at the medical industrial complex is not on your side they are not on your side they're doing this for purely profit there is no scientific reasoning for this and then there selling your child's mutilated skin two biotech companies and cosmetic companies for further profit so let's dive into that because this goes even deeper and crazier there is seven surprising things that circumcised foreskins are actually used for so when the hospital mutilates your child's genitals for no other reason other than profit for them in purely aesthetic reasons from the parents perspective unless you believe wrong science or articles that have no funding founding basis because there's no actual articles that will explain it scientifically there are selling that to these companies your child's my foreskins floating around somewhere with some hair growth product how horrifying how horrifying to think that stimulating hair growth is is the top one here is the basic functions of neonatal fibroblasts which is the term that they use for cells taken from infant foreskins after they a certain size is to keep things together in certain ends stimulate cell growth fibroblast taken from any human create strong bonds but fibroblasts taken from human infants are much stronger in 2012 company Hall histidine announced they will be creating an injectable hair growth stimulant from cells derived from neonatal foreskins or baby skin in other words for creating stem cells for facial cream and facial cream is one that came up in the pop-culture recent not recently but a few years ago that will watch the video of in a second it's disgusting when watching this video that the reactions of the crowd the reactions of Steve Harvey whose putting the stuff on his face and super weird restoring aging or damage skin and then this goes even deeper if you're talking about the you know baby cells you know being used to for revitalization of old ass people's skin so much so that they're willing to mutilate their genitals in in pursuit of it maybe there are some fundamental founding to some of these conspiracies surrounding people harvesting the blood of children for the same purpose and reasoning right maybe dive deeper and that later on the show later today but will get down the rabbit hole eventually is the Adrina Combe rabbit rabbit hole is truly a concerning one especially given the history founded you know within the Kings of Great Britain nerds and other things of the time you know with Vlad the inhaler literally historical accounts of him drinking the blood of his enemies after torturing them significantly to insight you know this type of frenzy that he would go into after taking this drug like frenzy and then the bloodlines of you know what Prince which one is it who's the anyways coming out and saying that he's basically related to flood the inhaler specifically I'll look that up again desired by mama do a deep dive on that eventually to is that the royal bloodlines in the actual you know Adrina chrome type you know because literally you can go online right now and find Adrina from being sold across the world you do it England dark web and find legitimate drink from you can find I'm sure on the regular web to you can find it there this is the real thing – this is not it's not crazy conspiracy ideas you know so I'm sure there's some layers of that deeply found within some of these conversations but the idea itself of of that it is not so so with you drawing back to the original conversation restoring aging and damage skin with something that they're using these foreskins for product testing treating bedsores and diabetic ulcers and crating bioengineered skin for burn victims ones are super concerning obvious either all concerning what the of the one that I found that I found the video on for you guys is this restoring aging or damage skin so in this video you are going to watch Steve Harvey right Steve Harvey administering this liquid on his face from this woman who eventually tells him it's from the blood and foreskins of babies go ahead and watch this video magic wrinkle and one at a birthday rat she said a numerical fountain of beer in her magic wrinkle sure hello on your hand due to an overdue yeah only Nanette Wright and Michael Ms. Ray which I shall eat and is made from growth hormones as human wrinkles is just distant. Even Ballmer. Bill May from human foreskin I users should appeal no you are a visual time omission from an open flame open although it is also no Mary felt the baby for oh baby. You also grow okay does it work human foreskin had actually been using growth factor there's a lot everything on it been shown to increase collagen production for another line the wrinkle help great mentoring will be looking over the that's going to be the creepiest most ominous video that I've seen in a very long time literally sitting there sadistically laughing joking and then making light of the fact that it's better because it's a baby for skin then grown-up foreskin how weird is that they're all sitting there laughing if not watching the video you should go see yourself this is titled did she just put liquid foreskin in my hand she says it Oprah's favorite which makes complete sense but he he left so that the audience lasted a right how if somebody's if you knew what went into that going on to your hand if you knew all of the pain in endorphins and and in the horrific experiences that were had by these infants in the first days of their life just so you could laugh it off in front of an entire crowd of people and make light of the fact of this why is it road all because it was ripped off of children with a scalpel in the first days of their life in agony without any anesthetic you falcon creep all of you what in the world the audience sitting there laughing at that how is that funny if you believe anything at all about you know energy your you know it it's any deeper spirituality around the world the world may be the lot of it which we don't understand right in the things that you're interacting with many cultures you know believe that there is there is innate energy that's passed through things you know especially like human interaction is even the cannibalistic cultures from that that is like the forte culture within the small island would basically cannibalize there are family members when they died and they kept doing it until basically they started to get these terrible brain diseases that cause them to die and so no modern experts flew into the small tribe of you know Third World country people and try to study and figure out why these people were dying and they found out because they were cannibalizing their family members on the discount a weird thing to do when you're saying cannibalizing health even had utensils Simon sorry we didn't see that I was using like a fork motion don't know why you would do that when you talk about cannibalism on so anyways there is this small tribe would you do in the until they found out that basically it was causing this terrible brain disease that cause them to die because anyways so is within cultures that they would do this because they believe the spirit was within that flesh that they consumed right and by consuming it they were allowing the Reeve reincarnations like spirit of their elders or their family members to to live on through them right okay now that we've fundamentally structured our conversation around the spirituality of this foreskin juice that he was just had on his hand we can understand how people believe you know maybe not in Western culture people believe that things can hold energy or spirits or Reno spirit or life force whatever you want to call it an innately when you you know carve off the skin of somebody and somehow create this facial oil from it and that what came with that action of treating a child that way and all the rest of the horrific emotions that came with that and in that the pain of this baby was in the first days of their life and now you're taking that energy write that that foreskin juice in this case and rubbing it on your face what kind of karma do you think that gives you health like if you're not even going to have a conversation surrounding you know thinking that's terrible new act except it you know what what type of energy are you bring into your life by by pulling in of using a facial or a hand cream that was made from the tier literally the tears agony and pain of babies and you're using it to get rid of those wrinkles kinda weird to me so is super weird use of of this force can be just an example of that that's one example and in how culture looks at this situation not as one of the that the babies are just like these inanimate objects right that have no existence to them in this you know packaged facial oil how far removed are we from that process right to only Minot would leave and let the parent in the room when they're doing this with how much pain these babies must be and I don't know but God I can imagine ever being somebody who utilizes a product that is built literally on the pain of infants and then laughing about it putting them on a TV show to promote it and talking about all will Oprah loves it so you should to talk you that's disgusting so then where can I go next in this conversation where this kind of takes a little turn here and I'll try to do this in a different way than you've herby some sure you've heard these arguments before and and I wanted to take it from a purely philosophical perspective not in almost like scientific perspective than one of like the way the normal conversations have surround this topic because I know it's a very touching topic for some people and I understand that for sure I get it 100% so the way that will approach a so is aware where I start with this topic and before we do that before we do that was to go ahead and do this go heading click the subscribe button before jumping to this for you go ahead and click the subscribe button right now you're in like this next topic I know you to be interested it's it's a conversation I've had a few times of people that kind of work around this idea and if it can be applied this way so I hope you enjoy Picoult first subscriber right now press the subscribe button Diwali press the subscribe button I appreciate you so much thank you so much for listening to this and then go ahead and subscribe to the sub stack if you're subscribed on this abstract is a free subscriber you get the podcast companion if you pay you get the deep dives Morgan start doing those more consistently on these topics I think this'll be a great one to start on so if you haven't paid that seven dollars already the next time you get that deep dive article go ahead and click it you be able to click the button to join now and you just pay seven dollars per month and you be able to get that outside of that you can donate right now in our link tree link TR.EE/Red Hill revolt you can go right to the tip jar $1.05 dollars 100 hours would mean the world to me and I appreciate it so much or you can go directly to our Christian giving website which is give send go.com/red pill revolution again thank you so much I appreciate it we also have some merchandise on the website the mat misinformation Mafia sweaters which I think are pretty cool to be adding and updating those things as time goes on so I appreciate let's jump into this topic so what when the wind I've heard people talk about this would like what are the two most horrific things that we do today that were to look back on the hundred 5200 years from now and be like what Duff Falk were these barbarians doing in 2022 and there's two things that a lot of people will point to when you have those conversations or you asked that question in the first thing is circumcision there is no fundamental scientific reasoning for it other than the statics and when you realize that the pain and agony and suffering that goes into it is not justifiable in the second one that people bring up is the conversation of abortion and again I know this is a tough conversation have so I'm going to try to it in a way that you know were not having the same argument you've heard hundreds of times on this topic and it will be a unique perspective I hope for you and so the way that I look at abortion in the way that kind of crowded into this idea of this topic is from is I actually had like almost like a revelation on and what what got me I'm you I earlier in my life I was very pro-non-any decision on the I didn't take a stand so you know I did I took a knife six sisters I understand that there there's obviously situations people put on that are terribly difficult right I get it but where I start to look at the spur from this perspective it is if you understand this is where the so give us a ticket attorney apart and expect if you understand the way that string theory operates if you understand how time is non-linear right in the same way that I exist right now here at 28 years old with this podcast is the same way and currently existing on another plane and in my infancy which is the same time I'm also you know experiencing a life on a different multi-verse at the age of 90 or another when I Artie died I so there's all these different you know and don't look to me to explain string theory to you I barely understand it myself but I do understand is the idea of time being nonlinear right you are not born and then you live in this you know this progression of of time in which we call it which is simply just a measurement of movement around us if you think the way that we just measure the sun and the movement are that we see around us in the cosmos is how many days we have is how many weeks we have is the buyer based on the cycles that we see that's what time is but time really is nonlinear and time is and even existing and besides the measurements that we make of it right so you understand that in the way the string theory operates is that there is multiple things going on in any time a decision is made multiple branches branch off of other opportunities for other existences on other planes and so when a baby is consists at the con the when the baby when the sperm and egg meet each other that causes a ripple effect of hundreds of millions of potential realities hundreds of millions of potential life set that baby lives ages I and in these are all happening simultaneously in other in an different realities right and this is just the one that we occupy here today but as soon as the egg and that sperm meet millions of branches of life opportunity time existence already exist that baby in some other existence is already 55 years old with the family as a grandchild on the way the second the agonist for me excuse me so the second that that happens a a a branch of life in a branch of existence immediately flickers off in a million different directions so the second that that baby is conceived they have a life they have children they have a job somewhere they have a reality they have love they have passion they have hobbies they have friends they have experiences they have all of these things already exist the second that sperm and egg meet each other in the viable viable meaning they meet each other and they actually connect and become an embryo right so the second they touch each other branches off into a million different directions and in this idea of reality and this idea of time in simply taking a sip scissors to one of those branches right that the branch being our reality in this space and this time that we occupy on this plane of the multi-verse the idea of simply taking scissors to that and cutting it does not take away that embryo in sperm's existence on the other branches which already exist all you're doing is killing that baby's existence here today your killing to all of the branches of life that exists down the road as a result of the sperm meeting the egg and the realities that are created as a result there Hope you follow that because nothing that's unique perspective on on abortion if you understand the idea that time is nonlinear and that baby begins to exist already the second that the interaction happens and they connect it already is in existence the Artie has children started eating cereal somewhere on a different plane of time and reality and all you're doing is stripping it of that right to exist in this reality today right so it's an interesting perspective to me because it made me start to question that any of the arguments that are had surrounding no time of conception viability age whatever because all you're doing is choosing a different time to sniff that branch and whether you snipped that branch by putting a gun to a person's head at 50 years old and pulling the trigger and killing them then are you doing sniffing that branch and the possibilities of of of them existing further in this reality no you doing by doing of beginning is is taking away the opportunity for them to exist here but they still exist there still somewhere on another plane of existence that still happened it's Artie is already happen you cannot take that away simply by taking scissors to that branch and I think that that that perspective can can start to make your belief in in whether you know is this existing here today and if so do I wanted to if it hasn't already it already has it already happened you already in the decisions Artie been made on your behalf right you don't get to take scissors to that now right just the same way that you won't to point a gun to the guys had a 50 years old and pulled the trigger the legal this murder so is taking scissors to that branch at six weeks 10 weeks whatever disgusting you know eight months whatever they do right obviously you know there's always the argument of what if some is raped or whether if there do you know 12 years old or what if this one is that the reality is that's not 99% of abortions and 99% of abortions are happen out of convenience not out of necessity for medical reasons that's a hard pill to swallow for a lot of people in this a really emotional conversation for women and then I get it because in any they don't even want Illinois some women to say you know your manual can the pinion right I get that because I can I physically cannot have this experience however when I can understand is that the women that the woman is the victim this was a highly cyst systematic way of developing eugenics within our society were in a dive deeper into that and in just a moment with who basically started Planned Parenthood which was Margit Margaret Sanger a self-proclaimed eugenicists in the self-proclaimed racist who wanted to terminate you know specific subcultures of the United States and so the women are the victims in and when you make a decision that so difficult to make like having an abortion is you have to protect yourself from that decision you have to you know you have to make it so that you cute cute you can't be consciously capable of ending some of his life and in you weren't you were coerced into believing that it was acceptable in the societal structure that we hold today so with the woman that's had this happen is not that the person that were accusing of doing these things and saying that they're egregious that the person who did that is is just as much the victim who is made to believe that these things were acceptable and socially positioned in a way that it was so easy to do so out of convenience is a let's start with the beginning with Margaret Sanger and realize where did abortion begin and went to the become such a commonplace thing because this has not know people want you to believe that abortions have been cooked recurring dislike across the board for millennia and that's not specifically the case at least not in the numbers that were seen today at such high alarming rates this all starts to make sense when you see that Planned Parenthood is funded by the Bill and Melinda and Melinda Gates foundation also self-proclaimed eugenicists as shown by no specific seminars and in statements that Bill Gates is made interestingly enough Bill Gates father actually was the president of Planned Parenthood very close to the time and with connection to Margaret Sanger when she came out in the end was a big proponent of it so there's this video there were no watch real quick I think it's important to understand the background of Margaret Sanger meant to see what type of person she was in some of the beliefs that she held number and have a quick conversation surrounding a little bit about you know the beginning of Planned Parenthood which was originally called this the the will will will see and hear someone go ahead and start this begin this quick video for us or the Idaho song Margaret Sanger has been a harrowing in the eyes of others is been a destructive force in her own words finger pushed for a society that limited burst to those she deemed fit to have children lacking innovation and where is my mechanic and an event that happened to see how my parents had no chance in the world can be a human being practically delinquent also getting mop and handling in 1916 Sager open the country's first birth control clinic as a member of the American eugenics Society she advocated improving the genetic composition of humans controlled reproduction of different races and classes she often wrote about the issue in the journal she found it call the birth control review in 1919 writing I personally believe in the sterilization of the feebleminded the insane and the syphilitic the most urgent problem today is how to limit and discourage the over fertility of the mentally and physically defective many point to a 1923 New York Times interview as proof of same as racist motives in which she referred to people as we saying it means the release and cultivation of the better racial elements in our society and the gradual suppression elimination and eventual extirpation of defective stocks those human weeds which threaten the blooming of the finest flowers of American civilization Hayden Ludwick and investigative researcher has extensively studied fingers life and writings she talked about the need for race parents route to controlling these lease basically undesirable people in 1939 after opening another clinic in Harlem the birth-control activist launched the Negro project an initiative supported by black leaders such as civil rights activist WPB do boys critics claim the program used the pretense of better health and family planning for poor Blacks in the South as an attempt to limit the black race Ludvig says some on the left grapple with fingers past and how to interpret her legacy they know when she writes about human release they know that extended-stay circles they know us discussing is the last will never abandon Margaret Sanger because if they do need you she's the foundation show many of their views single word shared her vision for preferred race women's branch of the Ku Klux Klan writing in her autobiography always to me any aroused group was a good group despite those views liberals praise fingers work while ignoring her history I admire Margaret Sanger enormously your tenacity this is horribly I am really in all of her Ryan Bamberger founder of the radiance foundation says abortion proponents are working to clean up singers past and what she stood for they have to reinvent her every time they talk about her in order to justify dear celebration of her former Planned Parenthood director Abby Johnson says those inside the abortion industry are trying to overlook fingers racist views to give you an answer like Leon action yes Margaret Sanger was was a racist but free body was a racist back then you expect it because she is your hero and she has to be here here well you cannot question Planned Parenthood 1997 Stephen Mosher of the population research Institute wrote about the push to repackage Margaret Sanger in the Wall Street Journal the reason I call it the repackaging of Margaret Sanger is because after the Nazi regime destroyed the legitimacy of eugenics forever they then went back and said all she was just an early feminist she was just an early supporter of of family planning no she wasn't now she was a supporter of giving IQ tests the people she was in favor of using those IQ tests to determine should be sterilized and who should have filled children in her response title the demonization of Margaret Sanger Alexander's finger her grandson and president of Planned Parenthood at the time called Mother's editorial unfair in the same piece Esther Katz director of NYU's Margaret Sanger papers project claimed evidence revealing Sandra did not rationalize or support for birth control on racist grounds that she never advocated genocidal policies aimed at racial ethnic or religious groups and that she in fact believed access to birth control would benefit not eliminate minority populations Dr. Katz turned down our request for an interview although in this article the editor is public authority interpreting Margaret Sankar she wrote by our current highly sensitized standards some of her attitudes and statements can be construed as racist elitist ethnocentric and not political so it looks like Bill Gates dad Bill Senior was president between possibly the time that her grandson was even president so he's like in the middle of the Singer sandwich and this woman is a part of the eugenicists group or foundation right which tells you her belief systems and if you understand the time that this was done you understand who she is speaking about specifically when she says syphilitic right she's a racist she gave rallies at the KKK the female KKK rallies and then she pushed these these Planned Parenthood's 80% of Planned Parenthood's are in low socioeconomic areas 80% of them and disproportionately affect minorities which they try to give you the right as freedom right you all we would want to mess with your freedom bluntly put Planned Parenthood at every corner of your your area of this you know your location where most people within that racial group live and you understand that you know the time the studies that I was reading that basically 13% of people within United States were black or African American and they made up 30% of all abortions disproportionately affected their generational tree branch of of their children 30% of all abortions are done to women and were African American a black and Hispanics are out of the absolutely disproportionally effective as well because they did position them in places where that there those people are more likely to be within these racial socioeconomic positions of society and they do that intentionally you think that's all you think is unintentional you think it's because you know the Bill Gates daughter is got knocked up and you know she needs to go to get an abortion no now they're trying to stop specific sections of our culture from reproducing and are doing it under the guise of your personal liberty and freedom just like you're doing right now with everything else it's crazy it's crazy and to think how much that has disproportionately affected our history any one of those kids that had had had been aborted murdered is the better term because abortion is just a term used in lieu of murder because they try to instill the idea of linguistically that is is not when it is the end of a life your putting a period at the end of that life doesn't in the sentence never existed so you know it took to me at you have to be there the cause and the reason behind it and the person who founded Planned Parenthood Margaret Sanger the person who found it who actually got the name I pulled out this little piece from this book that I was reading called cold blue inside the medical industrial complex by Mike McGee MA GE page 76 talks about Margaret Singer of the birth control Federation of America sources for marrying allow reaching out for financial support she turned to the dynamic advertising man Albert Lasker Albert Lasker was the one who was a big piece one of the most infamous marketers of all time who is in a basically assisted with the marketing of cigarettes through doctors and all of that deal did back in the day when marketing was like this just like guerrilla warfare Albert Laster is a very very famous marketer and who would launch some of America's most recognizable consumer brands including Lucky strike cigarettes Wrigley's chewing gum pep this pep so wouldn't toothpaste in sun-kissed oranges known as the father of modern advertising Lasker was also politically connected having helped engineered Warren Harding successful presidential campaign in 1920 20 years and Lasker admired her intensity is talking about Mary Mary Lasker in Florence Mahoney but Mary's Senior Lasker admired her intensity and a Mary ended up actually marrying Albert and took on his last name of Lasker who it was a part of Margaret Singer was doing Margaret Sanger time so basically what what Albert Lasker ended up doing was is basically helping them reposition the idea and re-advertise the way that the birth control Federation of America because that's

“I think the most successful chief customer officers are the ones who realize their job is to make heroes of other people,” says Jon Picoult, founder of Watermark Consulting and author of From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. In this episode, Jon and I explore a few of the principles from his book to improve customer experience and drive business growth.

Our guest today, Jon Picoult, the founder of Watermark Consulting, helps companies impress their customers. He's a leading expert in customer-employee experience and has been featured in dozens of media outlets including the Wallstreet Journal, the New York Times, NBC News forums, fortune 100 CEOs, and he's been working with small entrepreneurs. He's been helping people across the business manage this concept of customer and employee experience and is joining us today to talk about this idea of loyalty-enhancing strategies. You can save money and future hassle with customers by getting rid of issues before the customers even face them. Every time you say no to your customer, it saps their loyalty to your company.Is customer satisfaction key? 4:51Jon's definition of customer service 6:21Quantify the customer experience and understand where they're coming from 13:17The most universal problem/challenge in customer experience 15:21How companies can make it easy to do business with them 19:19“If you are doing things better in the experience upstream, for example making products that are easier to assemble, or providing sales materials that are easier for people to understand and more accurately set expectations. If you're doing things like that, what you actually end up doing is obviating the need for downstream customer contact. You're basically pre-empting dumb, avoidable reasons why customers reach out to you.” 9:49

Welcome to the CX Superheroes podcast. Now in series 8, we bring commentary from some of the world's most impressive CX practitioners as they help us to discover the CX Superpowers needed to be a leader. Hosted by global CX expert Christopher Brooks each episode explores a different aspect of CX, from a new perspective, In this episode I speak with Jon Picoult who has been at the forefront of proving the ROI case on CX for the past decade. Through this work with Watermark he has bee recognised across the globe. And now he shares his stories from his travels in a structured book focussing on how to evolve impressive CX to an obsessive culture driven by great customer experiences. In conversation with Christopher Jon unpacks several of the 'Principles' and shares exceptional examples to make real what is often deemed too theoretical. It is a great framework and a must have for anyone pursuing better outcomes for their customers. Available via Amazon https://www.amazon.co.uk/Impressed-Obsessed-Principles-Customers-Employees/dp/126425878X, it is a must have inclusion on the CX book shelf for the self taught and for those experienced practitioners seeking fresh examples of excellence. Jon's easy style of story telling explains why he is a firm favourite on the CX event circuit. Tune in here and get a front row seat to a wealth of learning with Jon at the CX Superheroes podcast. Jon Picoult ca be found on LinkedIn if you wish to connect with the author. 

This episode features Jon Picoult, the founder of Watermark Consulting is a renowned expert in customer experience. He helps businesses create raving fans that drive business growth by impressing their customers and inspiring employees.A number of media outlets have featured his insights, including The Wall Street Journal, The New York Times, Harvard Business Review, and Forbes.com (where he regularly contributes). His new book, “From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans,” debuted as an Amazon #1 New Release in its category.

Have you ever wanted to get stranded on a beautiful island? Maybe at the end of a vacation when you think you never want to leave. Well, that's what happens to the protagonist in Jodi Picoult's new novel, Wish You Were Here. It's a little less glamorous than what you might be picturing. It's March of 2020 and the coronavirus pandemic traps Diana O'Toole in the Galapagos Islands with very little wifi or cell service. Picoult told NPR's Scott Simon that this extreme isolation forced her main character to reevaluate how she really wanted to live her life.

Unlike many authors, Jodi Picoult decided to take on COVID-19 in Wish You Were Here, because Picoult says, "we need to remember everything we got wrong while we were learning what this disease is". Also, the salvation of poetry in Brendan Cowell's Plum and The Kindness of Birds by Filipino Australian writer Merlinda Bobis.

Unlike many authors, Jodi Picoult decided to take on COVID-19 in Wish You Were Here, because Picoult says, "we need to remember everything we got wrong while we were learning what this disease is". Also, the salvation of poetry in Brendan Cowell's Plum and The Kindness of Birds by Filipino Australian writer Merlinda Bobis.

A fun chat with Jodi Picoult about her new novel Wish You Were Here, why it was the book she never intended to write, not seeing her son for two years, the effect of COVID on the medical profession, the secret bond she learned from interviewing COVID patients with near death experiences, and that time … Continue reading Ep. 147 Writing Really Fast With Jodi Picoult

Satisfaction is a one-way ticket to the business graveyard. That's just one nugget from today's guest Jon Picoult. Jon recently released his first book, "From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans." He is also the founder of Watermark Consulting, a firm helping businesses keep their customers. Jon says most businesses don't meet customers' basic expectations, adding those who have a need for a customer service department are doing something wrong. Jon introduces Jeffrey to the idea of a company's onstage and backstage roles and how everyone in an organization plays a role in the customer experience. Jon also emphasizes the importance of keeping customers happy in the age of the social media megaphone. Buy the book: https://watermarkconsult.net/jon-picoult/books/ Join the C-Suite Network: https://c-suitenetwork.com/executive-membership Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, my guest is Jon Picoult. Jon is a customer experience expert who has been helping guide companies through the customer experience journey to creating "raving fans" that drive business growth. Jon has a new book "From Impressed to Obsessed" and we spend time discussing the book along with an in-depth discussion of his body of work in customer experience. A sought-after business advisor and speaker, Jon has worked with some of the world's foremost brands, personally advising CEOs and other members of the C-Suite. He helps organizations capitalize on the power of loyalty, both in the marketplace and in the workplace.

Welcome to the The Voice of Retail , I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Jon Picoult is founder of Watermark Consulting a leading customer experience advisory firm and author of the new book From Impressed to Obsessed: 12 principles for turning customers and employees into lifelong fans.”You are really going to enjoy this interview on this episode - Jon thinks deeply about enterprise level customer experience from both a customer perspective and what it takes to create a culture that truly creates a remarkable and memorable experience - well beyond what he considers the low watermark of just satisfying customers  Thanks for tuning into today's episode of The Voice of Retail.  Be sure to subscribe to the podcast so you don't miss out on the latest episodes, industry news, and insights. If you enjoyed  this episode please consider leaving a rating and review, as it really helps us grow so that we can continue getting amazing guests on the show.I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!Until next time, stay safe and have a great week!  Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus        Global E-Commerce Tech Talks  and       The Food Professor  with Dr. Sylvain Charlebois and the all new Conversations with CommerceNext podcast.  You can learn more about Michael       here  or on       LinkedIn.   Jon PicoultJon Picoult helps companies impress their customers and inspire their employees, creating “raving fans” that drive business growth. He is the founder of Watermark Consulting and a noted authority on customer and employee experience.A sought-after business advisor and speaker, Jon has worked with some of the world's foremost brands, personally advising CEOs and other members of the C-Suite. He helps organizations capitalize on the power of loyalty, both in the marketplace and in the workplace.Jon's insights have been featured by dozens of media outlets, including The Wall Street Journal, The New York Times, USA Today, The Economist, Inc., NBC News and Forbes.com (where he is a regular contributor).Prior to establishing Watermark, Jon held senior executive roles at Fortune 100 companies – leading service, operations, distribution, technology, sales and marketing. Early in his career, at the age of 29, Jon earned the distinction of becoming the youngest executive officer in the over 150-year history of a leading, global financial services company.Jon received his A.B. in Cognitive Science from Princeton University and his M.B.A. in General Management from Duke University.Specialties: Customer experience & loyalty; employee experience & engagement; operational efficiency; service excellence; brand management; leadership development

Jon Picoult is the founder of Watermark Consulting, a leading customer experience advisory firm that helps companies impress customers and inspire employees, creating raving fans that drive business growth. Princeton-trained in cognitive science, Picoult has advised C-suite leaders at some of the world's top companies, spanning Allstate to AT&T to Becton Dickinson. His insights have been featured by The Wall Street Journal, The New York Times, USA Today, The Economist, Inc., NBC News and Forbes.com(where he's a regular contributor). Picoult has headlined events, sharing his customer experience philosophies with business leaders and entrepreneurs worldwide. His landmark study on the ROI of customer experience is one of the most widely cited pieces of research in his industry.

Welcome to Strategy Skills episode 187, an episode with a sought-after business advisor and speaker, Jon Picoult. Get Jon's new book here: https://amzn.to/3H9SM6y Jon Picoult is the founder of Watermark Consulting and a noted authority on customer and employee experience. He helps companies impress their customers and inspire their employees, creating “raving fans” that drive business growth. He worked with some of the world's foremost brands, personally advising CEOs and other members of the C-Suite and helps organizations capitalize on the power of loyalty, both in the marketplace and in the workplace. His insights have been featured by dozens of media outlets, including The Wall Street Journal, The New York Times, USA Today, The Economist, Inc., NBC News and Forbes. Jon held senior executive roles at Fortune 100 companies – leading service, operations, distribution, technology, sales and marketing. Early in his career, at the age of 29, Jon earned the distinction of becoming the youngest executive officer in the over 150-year history of a leading, global financial services company. In this episode, Jon talked about how his career led to understanding customer experience and how to deliver value that will provide customer satisfaction in any kind of business or industry. For individuals and businesses who want to understand more about providing better customer experience and why it matters, this is for you. From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. Jon Picoult: https://amzn.to/3H9SM6y Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

To create real, sustainable, competitive advantage you can't just rely on satisfying the people you work with. You need to impress them.Jon Picoult is the founder of Watermark Consulting, a leading customer experience advisory firm that helps companies impress customers and inspire employees, creating raving fans that drive business growth. Princeton-trained in cognitive science, Jon has advised C-suite leaders at some of the world's top companies, spanning Allstate to AT&T to Becton Dickinson. His insights have been featured by The Wall Street Journal, The New York Times, USA Today, The Economist, Inc., NBC News and Forbes.com(where he's a regular contributor). His landmark study on the ROI of customer experience is one of the most widely cited pieces of research in his industry. Join in on today's episode if you want to learn how to take your customers and clients from impressed to obsessed. Things you will learn in this episode:[00:01 - 06:35] Opening Segment I introduce today's guest, Jon PicoultJon give us a bit of his background How Jon's experience taught him empathy Background in programing and AI College pathwayGoing from Comp Sci to the business world[06:36 - 22:05] Take Customers from Impressed to ObsessedJon talks about his early careerLearning the emotional resonance of the experience you bringBuilding relationships with advertisers and listeners in the music spaceHow you present yourself matters Bringing the value before the ‘ask' Build and deliver expectations Bringing confidence to the table without sacrificing authenticityHow Jon scaled to consulting high level companies on their messaging What is takes for an organization to connect with their audienceRealize each of your functioning silos Getting buy-in from people to align with your vision Make sure the metrics aren't undermining your goalYou're customer's voice is more important than analytics Make heroes - show people what ‘right' looks like[22:06 - 25:52] Aspire to Inspire - Creating Memorable ImpressionsKey takeaways from Impressed to ObsessedAspiring to satisfaction is mediocrity You need to impressHow to create loyal customersSatisfied customers defectMemory of the experience is more important than experience itselfHow to get the book - Links below[25:53 - 30:48] Closing Segment Who you know or What you know? Idealism vs. pragmatism Who you know tends to pull ahead of what you knowRaNDoM RoUnDHow to connect with Jon - links belowFinal words  Tweetable Quotes: “Ultimately, people's purchase behaviors and referral behaviors are going to be largely influenced not by a logical, rational experience that they're getting from a business - they're really going to be influenced by how they feel.” - Jon Picoult“You have a tremendous opportunity to show people what ‘right' looks like…” - Jon Picoult“If you are aspiring to satisfy your customers, then you are aspiring to mediocrity… to create real, sustainable, competitive advantage you can't just rely on satisfying the people you work with. You need to impress them.” - Jon PicoultResources Mentioned: From Impressed to Obsessed Want to connect with Jon? You can follow her on Twitter, Instagram, and LinkedIn. Check out https://watermarkconsult.net/ if you want to impress your customers, and inspire your employees. Did you love the value that we are putting out in the show? LEAVE A REVIEW and tell us what you think about the episode so we can continue putting out great content just for you! Share this episode and help someone who wants to connect with world-class people. Jump on over to travischappell.com/makemypodcast and let my team make you your very own show!If you want to learn how to build YOUR network, check out my website travischappell.com. You can connect with me on Facebook, Instagram, and Twitter. Be sure to join The Lounge to become part of the community that's setting up REAL relationships that add value and create investments.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Creating Raving Fans & Driving Business Growth: Jon Picoult, founder of Watermark Consulting, a noted authority on customer and employee experience and author of the just released From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans speaks with host Richard Levick of LEVICK about creating great customer service experiences for consumer brands and professional services companies. Jon has previously advised the CEOs and executive teams at some of the world's foremost brands, representing over $600 billion in annual revenue.

Listen now | Jon Picoult is the author of From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. He is also the founder of Watermark Consulting and a noted authority on customer and employee experience. Jon helps companies impress their customers and inspire their employees, creating raving fans that drive business growth. Jon has personally advised the CEOs and executive teams at some of the world’s foremost brands, with his clients collectively representing over a million employees and more than $600 billion in annual revenue. Get on the email list at helpingsells.substack.com

Today's interview is with Jon Picoult is founder of Watermark Consulting, a leading customer experience advisory firm, and author of a new book: FROM IMPRESSED TO OBSESSED: 12 Principles for Turning Customers and Employees into Lifelong Fans. Jon joins me today to talk about the book, the most universal problem in customer experience today, why customer experience is like a choreographed performance, the biggest mistake companies make when embarking on a customer experience improvement effort and the ROI of customer experience. This interview follows on from my recent interview – Customer purchasing decisions are increasingly being driven by their values – Interview with Alan Williams — and is number 407 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

The past 18 months have brought unthinkable tragedies and uncertainty to the entire world and changed how most people live, work and interact with companies.  But according to Jon Picoult, author of From Impressed To Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans, out of every crisis comes opportunity. Even with the chaos and uncertainty, there are opportunities to strengthen relationships and improve customers' lives.  Engaging with customers in an uncertain world starts by really understanding them, including their new and emerging needs and fears. What matters to customers and what they look for in a shopping experience is likely very different now than it was just a few years ago. By listening to customers, companies can capitalize on these changes to mitigate customers' challenges and improve their experiences.  Picoult says that more than shaping experiences, companies are shaping memories. Truly engaging with customers involves stirring emotion. Experiences that are laced with emotion are far more memorable than those that aren't. By connecting on an emotional level, companies can take customers from a place of vulnerability to a position of strength and create a strong, memorable experience.  Picoult gives the example of the Australian grocery chain Woolworths, which was one of the first companies to offer early morning hours dedicated to elderly and at-risk shoppers during the early days of the pandemic. Woolworths talked to its customers and realized at-risk people were scared to be shopping during busy times when the store was crowded. So it created dedicated early morning hours, and the practice spread to retailers around the world. Woolworths understood customers' needs and went the extra mile to connect its solution to the emotions behind the challenge. In the process, it endeared itself to customers.  In these times of chaos and uncertainty, customers want something they can depend on. They want to interact with brands that will listen to them, understand their struggles and then go out of their way to fix them. Engaging with customers during these challenging times doesn't mean completely changing the customer experience—it means tweaking your current offerings to match what matters most.  Although these times are challenging, it's also a chance for brands to strengthen their relationships and turn their customers into lifelong fans. _______________ Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. For regular updates on customer experience, sign up for her weekly newsletter here.  Join the waitlist now for the new Customer Experience Community here. 

Critically acclaimed author Jodi Picoult spends this episode in conversation with Detroit News columnist Neal Rubin about her writing process and experience. The conversation starts with Neal asking her when she knew writing would work out as a career. Picoult also talks about what it's like to reach #1 on the bestseller list (more than once) compared to simply writing in her attic for many years. Picoult also discusses her works, one including a newer release, A Spark of Light. This conversation took place in October 2016. --- Send in a voice message: https://anchor.fm/nationalwritersseries/message

Author Jodi Picoult examines the choices that alter the course of our lives and ponders the first known map of the afterlife. She’s joined in conversation by author Judy Blume. Picoult’s new novel is The Book of Two Ways.

Jodi Picoult is the #1 bestselling author of twenty-five novels and the acclaimed #1 bestseller Small Great Things.  Her most recent novel, A SPARK OF LIGHT, published on October 2, 2018, was her tenth consecutive instant #1 New York Times bestseller. Picoult’s books have been translated into thirty-four languages in thirty-five countries. Four novels – The Pact, Plain Truth, The Tenth Circle, and Salem Falls - have been made into television movies.  My Sister’s Keeper was a film released from New Line Cinema, starring Cameron Diaz. And last but not least, SMALL GREAT THINGS has been optioned for motion picture adaptation and is set to star Julia Roberts.  Jodi is here today to discuss her riveting, latest novel about the choices that change the course of our lives called The Book of Two Ways. So pretty much since like day 1 of the podcast, I’ve wanted to get Jodi Picoult on the podcast...and today’s it FINALLY happening. Can you say sit on hands excited!  Here it is y’all…..

Edebiyat Kılavuzu 39. bölümde bir çok satan yazarını inceliyoruz: Jodi Picoult. Empati kraliçesi olarak adlandırılan, 25 kitap yazmış ve bazıları filme çekilmiş, son kitabı tüm dünyada 1,5 milyon satmış Picoult'un eserleri ve bu başarısının formülü hakkında sohbet ediyoruz. Hem podcastten hem kitaplardan keyif almanız dileğiyle. Konuşmacılar: Şeniz Baş, Pınar Akseki

Episode SummaryFew modern writers have captured the zeitgeist of the era as eloquently as Jodi Picoult. Small Great Things, A Spark of Light, and more than a dozen others – powerful books with front-page themes such as racism and abortion that touch a nerve, and keep readers turning the pages. Jodi talks about it all, her early years, why she chooses to write what she writes, how she does it, why she loves her readers, and what it felt like the first time she hit #1 on the New York Times bestseller list.Syd Finkelstein Syd Finkelstein is the Steven Roth Professor of Management at the Tuck School of Business at Dartmouth College. He holds a Masters degree from the London School of Economics and a Ph.D. from Columbia University. Professor Finkelstein has published 25 books and 90 articles, including the bestsellers Why Smart Executives Fail and Superbosses: How Exceptional Leaders Master the Flow of Talent, which LinkedIn Chairman Reid Hoffman calls the “leadership guide for the Networked Age.” He is also a Fellow of the Academy of Management, a consultant and speaker to leading companies around the world, and a top 25 on the global Thinkers 50 list of top management gurus. Professor Finkelstein's research and consulting work often relies on in-depth and personal interviews with hundreds of people, an experience that led him to create and host his own podcast, The Sydcast, to uncover and share the stories of all sorts of fascinating people in business, sports, entertainment, politics, academia, and everyday life. Jodi PicoultJodi Picoult is the #1 bestselling author of twenty-five novels including My Sister's Keeper, Nineteen Minutes, The Storyteller, Leaving Time, the acclaimed #1 bestseller, Small Great Things, which explored the issues of power, privilege and race, and has sold more than 1.5 million copies. Picoult's most recent novel, A SPARK OF LIGHT, published on October 2, 2018, was her tenth consecutive instant #1 New York Times bestseller, and was praised as “Picoult at her fearless best” by the Washington Post.Picoult's books have been translated into thirty-four languages in thirty-five countries. Four novels – The Pact, Plain Truth, The Tenth Circle, and Salem Falls – have been made into television movies. My Sister's Keeper was a film released from New Line Cinema, with Nick Cassavetes directing and Cameron Diaz starring. SMALL GREAT THINGS has been optioned for motion picture adaptation by Amblin Entertainment and is set to star Viola Davis and Julia Roberts. Picoult's two Young Adult novels, Between The Lines and Off The Page, co-written with her daughter Samantha Van Leer, have been adapted and developed by the authors into a musical entitled Between The Lines which had its world premiere on September 2017 at the Kansas City Repertory Theater and is expected to premiere Off-Broadway in Summer 2019.Insights from this episode:The benefits of being born white, overcoming white privilege, and what you can do to stand up for racial justice.The emotional toll of writing a book on abortion and the difficulties involved in researching the topic.Details on her writing process, where her ideas come from, and what happens when the story changes.How her community of dedicated readers was formed and the challenges of presenting yourself as technology changes combined with the rise of social media.How storytelling has evolved with self-publishing, and the benefits of having an agent and editor. Quotes from the show:Referring to Jodi Picoult: “You are legendary for the work that you do.” – Syd FinkelsteinRegarding writing a book on racism: “As a white woman I am never going to be able to tell a person of color what they experience, but I can tell you what other white people think.” – Jodi PicoultOn where her ideas come from: “The things that keep me up at night, the things I'm worried about, and it could be something that I'm worried about as a wife, as a woman, as an American. It's the questions I don't have the answers to, that I still need to figure out.” – Jodi PicoultOn why she made the decision to not publish a book she had written: “I think my readers deserve to get great from me, at whatever moment of my life I'm at. ” – Jodi Picoult“I've been very fortunate to have amazing readers who have stuck with me no matter what I wanted to write because I don't write about easy stuff.” – Jodi Picoult“I still think that my novels defy categorization.” – Jodi PicoultOn the reality of being an overnight sensation: “They don't know what blood, sweat, and tears that are behind it. ” – Syd Finkelstein“I love going out on a book tour and meeting my readers. I love putting on the show when it's time to talk about a book.” – Jodi Picoult“You, as a reader, bring things to a book, that change your experience of the book and that really makes it personal for you.” – Jodi PicoultOn the rise of self-publication: “Sometimes instant isn't best.” – Jodi PicoultWhat Jodi is Reading:The World That We Knew - Alice HoffmanThe Nickel Boys - Colson WhiteheadLittle Fires Everywhere - Celeste YingIsabel AllendeMargaret AtwoodStay Connected: Syd FinkelsteinWebsite: http://thesydcast.comLinkedIn: Sydney FinkelsteinTwitter: @sydfinkelsteinFacebook: The SydcastInstagram: The Sydcast Guest contact info Website: Jodi PicoultTwitter: @jodipicoultFacebook: Jodi PicoultInstagram: @jodipicoultSubscribe to our podcast + download each episode on Stitcher, iTunes, and Spotify. This episode was produced and managed by Podcast Laundry (www.podcastlaundry.com)

My guest today is Jon Picoult, Founder and Principal of Watermark Consulting. Founded in 2008, Watermark Consulting offers consulting services to top brands around improving customer experience. Prior to founding Watermark Consulting, Jon served in leadership roles at both MassMutual Financial Group and American International Group. He holds a degree in Cognitive Science from Princeton University and an MBA from Duke University.  Find Jon Online: LinkedIn Twitter Website: watermarkconsult.net CX ROI Study: watermarkconsult.net/cx-roi Find Us Online:  Social Media: @happymrxp LinkedIn Website: happymr.com This Episode’s Sponsor:  This episode is brought to you by HubUx. HubUx reduces project management costs by 90%. Think of HubUx as your personal AI project manager, taking care of all your recruitment and interview coordination needs in the background. The platform connects you with the right providers and sample based on your research and project needs. For more information, please visit HubUx.com. [00:00] On Episode 229, I'm interviewing Jon Picoult, founder and principal of Watermark Consulting. I've got to say this is a marquee episode for Happy Market Research podcast. I have referenced Watermark Consulting's report on their analytics over the last 10 years of the S&P 500 overperformers and underperformers. The one central theme: Overperformers all leverage customer experience, whereas under-performers are laggards. They are not leveraging it. We are seeing mainstay companies, CBRE and others, who have historically not really had research as a primary function in the organization, but they're all investing in our field. This is an exciting episode. I know you will find a lot of value in it, but first a word from our sponsor. [00:54] This episode is brought to you by HubUx.  HubUx is a productivity tool for qualitative research.  It creates a seamless workflow across your tools and team.  Originally, came up with the idea as I was listening to research professionals in both the quant and qual space complain about and articulate the pain, I guess more succinctly, around managing qualitative research.  The one big problem with qualitative is it’s synchronous in nature, and it requires 100% of the attention of the respondent. This creates a big barrier, and, I believe, a tremendous opportunity inside of the marketplace.  So what we do is we take the tools that you use; we integrate them into a work flow so that, ultimately, you enter in your project details, that is, who it is that you want to talk to, when you want to talk to them, whether it’s a focus group, in-person, or virtual or IDI’s or ethnos; and we connect you to those right people in the times that you want to have those conversations or connections – Push-Button Qualitative Insights, HubUx.  If you have any questions, reach out to me directly. I would appreciate it. Jamin@HubUx.com [02:18] Hi, I'm Jamin Brazil, and you're listening to the Happy Market Research Podcast. My guest today is Jon Picoult, founder and principal of Watermark Consulting. Founded in 2008, Watermark Consulting offers consulting services to top brands around improving customer experience. Prior to founding Watermark Consulting, Jon has served in leadership roles at both Mass Mutual Financial Group and American International Group. He holds a degree in cognitive science from Princeton University and an MBA from Duke University. Jon, thanks for joining me today on the Happy Market Research Podcast.  [02:52] Hi, Jamin, glad to be here. [02:54] I have referenced your work on the show probably at least in five to ten episodes. I have also talked about your work at two talks I gave and then also in the industry and then also I teach an MBA course and I reference your work in that MBA course. I'm going to Michigan State; I'm on the board for their Masters in Market Research Program. I'll be there next week.

Chapter 7 Jodi Picoult takes on the abortion debate in latest novel, "A Spark of Light" The Washington Post calls Jodi Picoult the ‘Queen of ethical dilemma fiction'. The best selling author of twenty five books has tackled topics like race relations, school shootings, and emancipation. In her new novel, A Spark of Light, Picoult tackles the controversial issue of abortion. The novel explores the results of a heart-stopping event, when a gunman opens fire on Mississippi's sole remaining women's reproductive health clinic. From the police hostage negotiator attempting to resolve the crisis, to his fifteen-year-old daughter visiting the clinic, to a seventeen-year-old woman in hospital after attempting to self-terminate a pregnancy, A Spark of Light shares the complex lives of ordinary people in spellbinding prose. Guest: Jodi Picoult Novelist and the bestselling author of twenty-five books   Chapter 8 How marijuana can improve your life Cannabis. Weed. Bud. Whatever you choose to call it, it's been a health aid, comfort, and life-enhancer for humankind for more than three thousand years. But while cannabis is used by hundreds of millions of people around the world, more than a century of prohibition has resulted in confusion about its status: Is it healthy? Is it medicinal? Will it make you crazy? Amanda Siebert is the former cannabis editor for the Georgia Straight and the author of the upcoming book, The Little Book of Cannabis: How Marijuana Can Improve Your Life.  She joins us to discuss marijuana myths, health benefits, and tips for cannabis newcomers in the era of legalization. Guest: Amanda Siebert Author of The Little Book of Cannabis: How Marijuana Can Improve Your Life The Georgia Straight's former cannabis editor   Chapter 9 Possibly great white shark mating site discovered in Eastern Canada in 'enormous breakthrough' expedition When the Ocearch Ocean research team headed to Nova Scotia, they thought that they would be lucky to encounter one white shark and have the opportunity to tag it. However, the expedition turned out to be way more fruitful than they had anticipated. Instead, they saw more than 10 sharks, collected samples from seven, and tagged six. So, are the waters off Nova Scotia no longer safe?! Guest: Dr. Bob HueterChief Science Advisor, OCEARCH   Chapter 10 Beaverton author takes new approach to Canadian history There is a new media empire in Canada--and unlike others, it is honest about being "fake news." Its satirical headlines have been misinforming Canadians across the country and the world, using parody to shine a light on the nation. What started as an immensely popular online newspaper led to a hit TV show delivering biting commentary on Canadian culture, politics, and the biggest news stories. Now, in its first book, The Beaverton looks back over Canada's past to show how we became the ridiculous nation we are today. Through the lens of the venerable Beaverton, one of Canada's oldest and proudest newspaper, the editors share the headlines and articles that defined the times. From the challenging days of colonization ("Angry New France mother calls son by using all of his 329 middle and family names") to the earliest days of nationhood ("Paternity test confirms John A. actual father of Confederation"), from war heritage ("Vimy Ridge: Canada becomes a nation after killing Germans for Britain on French soil") right up to the twenty-first century ("Harper government offers apology to victims of first long-form census")--this is Canada like you've never seen it. Part mock-history, part fake scrapbook, and fully illustrated with original art and historical images,* The Beaverton Presents Glorious and/or Free is a hilarious and ruthless stab at our national myths and legends. And, like all great satire, it's funny because it's true. Guest: Alex Huntley Writer at Canadian satire media outlet The Beaverton Co-author of The Beaverton Presents Glorious And/or Free: The True History of Canada   Chapter 11 SIMI'S LOSER AND WINNER OF THE DAY Loser NO LOSER Winner Nancy Abel of Sultan, Washington A 34-year-old hiker was in dire straits, but she was rescued thanks to a life-saving guardian angel—a stranger who couldn't stop worrying about her.

Best-selling author Jodi Picoult is out with a new book - and it has a lot of political implications about women's reproductive rights. Women Rule talks with Picoult about her literary successes (and failures), being labeled "chick lit," and what powerful men can learn from her books.

Darci Picoult is a force to be reckoned with. She's an actress, an award-winning playwright, screenwriter, producer, teacher. Her credits are long and varied and include her powerful and very personal one-woman show, "My Virginia," which was presented in theaters and solo festivals around the country and broadcast on National Public Radio. Darci also wrote the screenplay for "Where is Kyra," starring Michelle Pfeiffer and Keifter Sutherland. It premiered at Sundance in 2017 and tells the story of a middle-aged woman who loses her job and struggles to survive on the income of her ailing mother. Join us for a very personal, open and honest conversation with this accomplished woman.

The Not Old - Better Show Interview series, Author Jodi Picoult at Smithsonian As part of our Smithsonian Associates, Art of Living series, our guest today on the Not Old Better Show is Jodi Picoult.  Jodi Picoult, the best-selling author of 26 novels, is one of the most popular fiction writers today, but that doesn't mean her books are easy reads. Picoult has addressed some tough topics in her novels, including the death penalty, stem-cell research, and child abuse, among others. She prepares for each book with extensive research, sometimes investigating medical, scientific, and ethical issues. Her newest novel,Small Great Things follows an African American nurse who clashes with the white supremacist parents of a critically ill newborn—a confrontation that moves from the delivery room into the courtroom.  (the title refers to MLK quote:  “If I cannot do great things, I can do small things that are great.” ) Jodi will be at the Baird Auditorium, Washington, DC, Oct. 26, and tickets, including Jodi's new book, Small, Great, Things, are available at the Smithsonian Associates ticket web site: HERE. Enjoy.

Kait, Renata, and their guests Malia and Meagan read Lone Wolf by the mistress of twist endings, Jodi Picoult! This episode starts with the revelation that “Picoult” is pronounced like “pekoe” and only gets more shocking from there. Actually, a … Continue reading →

This is an oldie (ish) and a greatie! One of my all time favorites, Jodi Picoult , and I chat about Leaving Time. This is one of my favoite Picoult books ever!

is a GREAT standup comic from the DC area and she collects shot glasses. When I asked her to be on the show she said, “yeah… but everyone collects shot glasses.” Heh. Welcome to the Dork Forest.   Donation Button, if you wish is on   NOTES: Credits: Audio leveling by Music is by Website design by : who has his own Apps are available with the bonus contest: or   My websites are and

Jodi Picoult studied creative writing in college and had two short stories published in Seventeen magazine while still a student. Realism -- and a profound desire to be able to pay the rent -- led Picoult to a series of different jobs following her graduation: as a technical writer for a Wall Street brokerage firm, as a copywriter at an ad agency, as an editor at a textbook publisher, and as an eighth-grade English teacher before pursuing a master’s in education. She wrote her first novel, “Songs of the Humpback Whale,” in 1992, while she was pregnant with her first child. She is now the author of 15 best-sellers, including her latest, “Handle with Care” (2009).

The story behind the novel, 19 Minutes.

Jodi Picoult - A Play on Words

Jodi Picoult - A Play on Words

Jodi Picoult - A Play on Words

Jodi Picoult - A Play on Words

Jodi Picoult - A Play on Words

Jodi Picoult - A Play on Words