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2 episodes with overcomplicate
3 episodes with overcomplicate
2 episodes with overcomplicate
2 episodes with overcomplicate
3 episodes with overcomplicate
2 episodes with overcomplicate
In this episode, we discuss: Tackling a large project of sentimental items which will go into a new storage area. Balancing what I keep for myself with what I need to declutter for my family. Gaining strategies for efficiently working with a helper who can only come once. My books Want to be a patron […] The post 429: Fighting the Temptation to Overcomplicate appeared first on Dana K. White: A Slob Comes Clean.
Send us a textIn this episode, Kevin Palmieri and Alan Lazaros share a powerful lesson: success is about consistent small steps, not overnight results. They talk about how sticking to simple, daily habits—like reading just 20 minutes daily—can lead to significant growth over time. Listen as they break down how easy routines and consistent effort can help you achieve your goals without feeling overwhelmed.Ready to level up together? Join our Facebook group: Next Level Nation - https://www.facebook.com/groups/459320958216700______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, please check out our website at the link below.
(Ep 302) - An antidote to our brain's tendency to overcomplicate simple things by Scott H Young
93.7 The Fan's Jeff Hathhorn comes on The Fan Hotline to talk about the Steelers and which QB is most likely to start in Week 2.
Confucius says life is really simple, but we insist on making it complicated. Why is that? Welcome to a new segment of Mompreneur Life Remixed called, “Remix Moments with Martine”. In addition to our Thursday episodes, every Monday we will drop a short solo episode helping you to remix your mindset one moment at a time. Perfectionism, fear of failure, comparison trap - sound familiar? Join me as I discuss these common pitfalls that lead us to overcomplicate tasks and how to overcome them. Let's simplify and focus on what truly matters! I would love to hear your thoughts on this episode and the new format of quick, 15-minute episodes. Feel free to email me at Martine@MartineWilliams.com or connect with me on Instagram @Martine31Williams. Book A Free Clarity Call with Martine: https://calendly.com/martinewilliams/clarity-call Mentioned in the episode: Caris Snider: www.carissnider.com About Martine Williams: Martine is a life coach, public motivator, podcaster, author, and mompreneur who helps other mompreneurs win at work without losing themselves in the process. Martine brings her experience as a certified PDP Professional and life coach to coach entrepreneurs on how to illuminate their strengths, cultivate their confidence, and elevate their lives. She also loves inviting mompreneur guests on the show to share their perspectives and provide inspiration, success tips, life hacks, and skills for a burnout-proof life and business. This podcast is edited and produced by: Chris Assist Media
Send us a Text Message.What if the key to better health in midlife is simply slowing down? Join me, Courtney, on this episode of Moving Through Midlife, where we unlock the transformative power of simplifying your wellness strategies. We'll explore how being intentional in three areas—slowing down, moving more, and being present—can transition you from a state of stress to a state of relaxation. This shift not only enhances nutrient absorption and muscle activation but also allows you to fully enjoy your meals, workouts, and everyday interactions. I'll share practical tips for incorporating more movement into your daily routine, even if you have a sedentary job, so you can make significant strides in your overall health.Discover the profound impact of mindset on physical activity, with insights from a fascinating study involving hotel maids who burned more calories by merely perceiving their tasks as exercise. We'll also dive into the importance of variety, whether in your diet or exercise routine, to keep your body responsive and healthy. To cap off the episode, I'll guide you on how to create a personalized wellness plan tailored to your needs, especially as you navigate midlife. Don't forget to book a one-on-one consultation for customized advice, and become part of our supportive community at movingthroughmidlife.com. Let's journey together towards better health and wellness with grace and intention!Support the Show.Head to www.movingthroughmidlife. com to learn moreJoin our Free FB Community:Moving through Midlife (Powered by Form Fit) | Facebookor follow me on IG or Tik Tokcourtney_formfit
I've been asking the question lately about how Pilates teachers approach clients with back pain. I lead with Romana's "bad back, keep flat". This simple approach keeps my clients safe, and here's why I love it.Private podcast - https://ko-fi.com/pilatesgoddessFind me:Website - https://lyndalippin.comPilates Teacher Mastermind® - https://lyndalippin.com/pilates-teacher-mastermindStrong Bones Pilates™ Online Classes - https://lyndalippin.com/strong-bones-online-pilates-studioIG - https://instagram.com/lyndalippinYouTube - https://youtube.com/lyndalippinpilatesLinkedIn - https://linkedin.com/in/lyndalippinFB - https://facebook.com/lyndalippinpilatesEmail - lynda [at] lyndalippin.comMusic by Nerd SaladLove the podcast? Please review on Apple or Podchaser, Thank you! Support the Show.Start your podcast today at Buzzsprout
Join us in this episode to hear the importance of not overcomplicating your fitness/health journey.We are joined by returning guests: Taylor and Kat!Youtube: Girls on the Move PodcastInstagram: GirlsonthemovepodcastFacebook Group: Girls Lifting PlatesSnapchat: kayc-ftnsPersonal IG and TT: kay.ann.fitness
552: Don't Overcomplicate This... https://apps.apple.com/us/app/elite-mind-fitness/id6478966183 https://play.google.com/store/apps/details?id=com.elitemindandfitness.app&hl=en_US
#155. My infamous trainer, Chelsey Rose Health, is on Note to Self to talk strength training, her approach to diet exercise, and how she got me in the absolute*best* shape of my *entire life.* FOLLOW PAYTON:https://instagram.com/paytonsartain https://www.tiktok.com/@paytonsartain https://youtube.com/c/paytonsartainhhhttps://amazon.com/shop/paytonsartain https://pinterest.com/paytonsartain SUBMIT TO NOTE TO SELF:→ Ask P: Advice Column: https://forms.gle/avvSu4ibYygZP5rq8 → Simple Pleasures: https://forms.gle/PFmEU9BFRtyE7Dt57 → Your ICKS: https://forms.gle/pgcr9LhmyyvyAyVk7→ Most Embarrassing Stories: https://forms.gle/qpZBp9bxdcH77Utf8→ Little Acts of Love: https://forms.gle/ReEoo6HBoC4QspQs9→ Juicy Confessions: https://forms.gle/Uuz5KdUkC4c3NnFw5Episode Sponsors:This episode is brought to you by BetterHelp. Give online therapy a try at betterhelp.com/NOTETOSELF and get on your way to being your best self.Go to Quince.com/payton for free shipping on your order and 365-day returns.Get 10% off your first order sitewide with code NOTETOSELF at OSEAMalibu.com New episodes of Health Hacks release every Tuesday on Apple Podcasts, Spotify or wherever you get your podcasts. Just search for “Health Hacks” — empowering you to live well. Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Misha Salkinder, Head of Customer Data Strategy at CaliberMind, joins our host, Camela Thompson, in this episode of the Revenue Marketing Report. Misha shares how to use attribution models to answer different questions and why changing your model may not always be the right choice. Misha's LinkedIn Profile: https://www.linkedin.com/in/msalkinder/ For more great content like this, visit https://calibermind.com/thought-leadership/podcasts/
Jess shares her personal journey, starting with being a high school student with a passion for helping people, her education in child development, and how she eventually became an online parenting educator.After being on social media for over six years, Jess has noticed some troubling themes in the online parent education space. Jess and Scott discuss the pervasiveness of misinformation and fear-mongering in online parenting advice and share tips for identifying credible, trustworthy guidance.Jess and Scott emphasize the importance of building a strong attachment with your child through simple, everyday acts of love and attunement and reassure listeners that parenting isn't as complicated as it seems to be online.Credits:Editing by The Pod CabinArtwork by Wallflower StudioProduction by Nurtured First
In episode 530, Megan chats to Brenda Cadman about how to use Canva efficiently to organize and optimize content creation for food bloggers. Brenda Cadman is a Canva Verified Expert from Prince Edward Island, Canada. After spending more than two decades supporting businesses with their website development needs, she now focuses on teaching small business owners how to use Canva more effectively and efficiently. Brenda has taught thousands of business owners through her courses, and in particular, she loves to help business owners tame their hot mess Canva accounts by creating an organizational system that ensures they can spend less time in Canva, and more time doing what they love. In this episode, you'll learn about how to use features effectively, like the brand kit and magic tools, and how to organize your Canva account using folders to save time and boost productivity. Key points discussed (and action items!): - Declutter Your Canva Account: Create an "Archive" folder and move all old Canva designs and images into it to declutter the account. - Images in Canva: Organize images by moving them from the "Uploads" folder into custom categorized folders like "Images", "Pizza" etc. using the bulk select and move features. - Differentiate Important Files: Star templates, elements, icons and photos in Canva that are used frequently by clicking the three dot menu to access them easily from the starred folder. - Streamline Branding: Use the Canva "Brand Kits" feature to organize company branding assets like logos, colors and fonts for quick access. - Save Time Using Canva: Canva Pro's features can help save you time and repurpose content easily, using tools like resizing, mock-ups, background remover and other AI-powered tools. - Don't Postpone Decluttering: Set up a regular schedule (e.g. Fridays) for a VA or assistant to maintain the Canva organization system. - Don't Overcomplicate it: Make most of the time you have, progress over perfection. Resources Canva Organization Roadmap - help organizing your Canva account Listen to Episode 502 on 5 Ways to Declutter Your Life. Connect with Brenda Cadman Website | Instagram
The topic of home decor can be intimidating for many who don't feel that they are naturally talented at decorating. But decorating is a skill that anyone can learn and continually improve. Myquillyn has been mastering the skill of home decor for many years, and she helps others do the same in their own homes. Today, she is encouraging us to stop taking our homes too seriously, to take risks in our home decor, to be willing to make mistakes and learn from them. May this episode leave you feeling inspired and full of attainable ideas to experiment with in your home! In this episode, we cover: How to quickly create a homey feel in a new house What it means to not take your house too seriously Strengthening your decorating muscles by taking risks Practical suggestions for experimenting with your home decor without spending too much One major pitfall to avoid when curating your home decor Some unique thoughts on the process of finding your style Prioritizing the feeling of your home over the specific style The three decor elements that will transform any room How you can enjoy indoor plants through the concept of “plant math” View full show notes on the blog + watch this episode on YouTube. Thank you to our sponsors! Toups and Co Organics uses nourishing, organic ingredients to create simple and safe skincare products. Toups and Co is offering my listeners 10% off any one purchase with the code FOB15. Visit ToupsandCo.com to order today. And check out my interview with the founder of Toups and Co, Emilie, to find out more about this amazing company and their products. Visit the website for more information on our podcast sponsors! ABOUT MYQUILLYN Myquillyn Smith, also known as “The Nester,” is the New York Times and Wall Street Journal bestselling author of Welcome Home and Cozy Minimalist Home . For the past 17 years, she's been encouraging women to embrace their space—imperfections and all—and make it their own. Her previous homes have been featured in Better Homes & Gardens , Ladies' Home Journal , and Cottages & Bungalows . She recently purchased and redecorated a 1905 Queen Anne Victorian home in Morganton, North Carolina, the inspiration for her new book House Rules . She's never met a home she didn't love. Find her online at TheNester.com and on Instagram @TheNester. RESOURCES MENTIONED House Rules: How to Decorate for Every Home, Style, and Budget by Myquillyn Smith CONNECT Myquillyn Smith | Website | Podcast | Instagram | Facebook | Pinterest Lisa Bass of Farmhouse on Boone | Blog | YouTube | Instagram | TikTok | Facebook | Pinterest Join us in the Simple Farmhouse Life Facebook community!
Many of us get lost in the complexities of achieving our goals on the journey to success. In today's episode, Kevin Palmieri and Alan Lazaros demystify the road to success by presenting real-life stories paired with solid strategies that underscore a fundamental truth: success is often more straightforward than we make it out to be.Link mentioned:Next Level Group Coaching - https://www.nextleveluniverse.com/group-coaching/Group 14 starts on (Tuesday) April 16th, 2024. Discount Code for NLGC (30% off): NLULISTENER______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, please check out our website at the link below.
Okay, it's Jesus' first one on one conversation with someone that doesn't really want to follow Him. How does Jesus handle the pushback and how does Nicodemus respond? Also, whatever happened to Nicodemus anyway?Refuge Retreat
On this episode of the Awayken Space podcast I explore overthinking and over-complicating choice.
Are Man United a Top 4 Team? | Why did Pep Overcomplicate against Everton?Listen now and join our Patreon community to have YOUR say and submit your questions for us to answer: https://www.patreon.com/LNobbins Hosted on Acast. See acast.com/privacy for more information.
I didn't want to end this series without sharing what is perhaps my favorite story from Greg's books because I felt so personally called out by it (in a good way!). I have thought about it often in the years since I read it, and so I wanted to read it to you today as well. Listen in to hear about Kind Gustav II and his warship the Vasa. For full show notes, go to 3in30podcast.com/335-not-overcomplicate Learn more about your ad choices. Visit megaphone.fm/adchoices
Tyler and Collin discuss Iowa's 35-0 loss against Tennessee on Monday, Iowa's record and performance against ranked teams since 2021, Deacon Hill and why it's malpractice to even have him out there, and why we overcomplicate the offense so much. 2:20 - Iowa vs ranked teams the past few years and how it's not even been close 8:45 - Deacon Hill's performance and why Marco should have started from the get-go or at least after Hill's first interception. We have seen enough 20:50 - Iowa overcomplicates the offense and Kirk is blinded by the struggles of the offense --- Support this podcast: https://podcasters.spotify.com/pod/show/hawktalkonmelrose/support
In this episode, Dr. Christopher Tookey and Dr. Rose Wolbrink take a break from the usual to share a patient example of someone making small changes to lead to great success. This patient made it a goal to eliminate one "bad thing" and add "one good thing" at a time. A disclaimer, we're providing general guidance but everyone is different and you should always discuss with your health care professional management of any disease and therapy before trying anything you discover from a source on the internet (including this podcast)
Hi y'all! In this episode Tori and I talk about how we can overcomplicate prayer time with the Lord to the point where it restricts us from going to Him! But also how it is important to have set appointments to meet with Him in our schedules so that we come expectant!!sign up here to be the first to know about the secret project launch!Link to devo here Subscribe to watch our Podcast on YouTube!Links to Talks with Tori!InstagramYoutubeApple PodcastsSpotifyFind us on YouTube and IG:YouTubeToriChad
In this episode, host Colin Mitchell welcomes back Mike Simmons, a seasoned coach and leader with 22 years of experience in high-growth tech companies. They discuss the importance of simplifying execution in sales and how to avoid overcomplicating things. They emphasize the need for clarity and focus in goal setting and execution, and the importance of eliminating unnecessary tasks and metrics. The episode provides practical tips for sales teams and leaders to streamline their processes and achieve better results.Follow the Host:Collin Mitchell (Partner, Leadium)Our Episode Guest:Mike Simmons (Seasoned Coach and Leader)Sponsored By:Leadium | The leader in outbound sales appointment setting*If you'd like to be a guest on the show or have any questions, email us at guest@salestransformation.co - Just tell us why you're reaching out and we'll contact you as soon as we can!
Hey everyone, welcome to episode 198 of the Antler Up Podcast! On this week's episode I was joined by Co-Owner of Exodus Outdoor Gear, Jake Hofer. Let's get straight to it everyone, Jake is an individual that just flat out puts in the time to be a better hunter. Jake hosts the Exodus Podcast where he has the chance to interview weekly some of the deadliest deer hunters out there. So, from learning from those guys, to his personal experience I wanted to have Jake on to talk about this timeframe where it seems some hunters can overcomplicate things. This discussion is centered about how to not overcomplicate it, enjoy it and put yourself in the best opportunity to have success!! We begin this episode by hearing Jake share some information regarding a specific hunt that really stands out, the lessons learned from it and more. Then briefly Jake shares what he has been up to during this point of the season and plans for Iowa, as he finally drew with 5 points. Then we get into the bread and butter of the discussion. Having success right now in this timeframe of November. Jake shares how past history with time on stand and trail cam data play a role in his strategy to hunt a specific spot. Following this we dive into how to not overcomplicate our hunting for right now! We also talk about some traits he has taken from the guests he has spoken with on the Exodus Podcast and also some new stuff Exodus has going on! Be sure to check Jake out on the Exodus YouTube channel and Podcast every week! Enjoy this fun episode and see you next week! Thanks again for all the support and best of luck out there and Antler Up! Check out the Sportsmen's Empire Podcast Network for more relevant outdoor content! Learn more about your ad choices. Visit megaphone.fm/adchoices
Hey everyone, welcome to episode 198 of the Antler Up Podcast!On this week's episode I was joined by Co-Owner of Exodus Outdoor Gear, Jake Hofer. Let's get straight to it everyone, Jake is an individual that just flat out puts in the time to be a better hunter. Jake hosts the Exodus Podcast where he has the chance to interview weekly some of the deadliest deer hunters out there. So, from learning from those guys, to his personal experience I wanted to have Jake on to talk about this timeframe where it seems some hunters can overcomplicate things. This discussion is centered about how to not overcomplicate it, enjoy it and put yourself in the best opportunity to have success!! We begin this episode by hearing Jake share some information regarding a specific hunt that really stands out, the lessons learned from it and more. Then briefly Jake shares what he has been up to during this point of the season and plans for Iowa, as he finally drew with 5 points. Then we get into the bread and butter of the discussion. Having success right now in this timeframe of November. Jake shares how past history with time on stand and trail cam data play a role in his strategy to hunt a specific spot. Following this we dive into how to not overcomplicate our hunting for right now! We also talk about some traits he has taken from the guests he has spoken with on the Exodus Podcast and also some new stuff Exodus has going on! Be sure to check Jake out on the Exodus YouTube channel and Podcast every week! Enjoy this fun episode and see you next week! Thanks again for all the support and best of luck out there and Antler Up!Check out the Sportsmen's Empire Podcast Network for more relevant outdoor content!
Men are NOT like women! So stop using the same logic for them. The truth is men and women are wired differently, so if you think they are thinking just like you are, you are completely wrong. So how should you approach the male mind? That is what you'll find out today. WHAT YOU WILL LEARN: - Why you are overcomplicating men - The correct way to analyze men READY TO CHANGE YOUR LOVE LIFE FOR THE BETTER, FOREVER? If you're a single, professional woman who is exhausted from the games and toxicity of today's dating world and are ready to find your soulmate, but don't know where to start… Come join us on our brand new LIVE online workshop! You'll start to heal from your past, navigate modern dating with ease, move forward to a new chapter in your life, and learn to attract true love that LASTS. Seats are limited, so click below to grab your spot now if you're interested! http://singletosoulmate.com/workshop ---- DID YOU ENJOY THIS EPISODE? If so, please let us know by leaving a review and sharing it with a friend that might get something out of it. To be notified when a new episode comes out, subscribe to the show on your favorite platform.
What is up PartnerUp!Today we're bringing you interviews live from the Catalyst Media Booth. Jared and Isaac sit down with Michelle Eatherton (Vice President Global Partner Strategy at Hubspot), Michael Cole (SVP of Marketing at Everflow), Alexis Petrichos (Director of Strategic Partnerships and Ecosystem Marketing at Chili Piper), Bryan Williams (CEO at Hockey Stick Advisory), Melissa Blatt (Founder and CEO at indipop), Mike Davis (CRO at InVisory), and Vaughn Mordecai (Senior Vice President Partner and Business Development at Mindmatrix).Each guest brings perspective on their company's current Nearbound perspective. From Everflow's successful referral strategy to navigating the Salesforce app exchange, tune in to understand key takeaways from the Catalyst conference.Never miss an episode of the world's number 1 podcast on partnerships by subscribing to PartnerUp on Apple Podcasts, Spotify, or wherever you get your podcasts. If you're a visual person, sub to our YouTube, and see the full recording of us learning out loud.Share the episode with your commentary on LinkedIn or Twitter and we'll highlight your commentary. We love to hear your thoughts on each episode, and always comment back or respond to emails/dms. Hey! We're real people. You can check out all past and future PartnerUp episodes and subscribe to the world's number 1 partnerships newsletter, PartnerHacker Daily (PhD) at https://partnerhacker.com/.P.S. If you want the Nearbound Sales Blueprint that just dropped, head over to https://nearbound.com to get it entirely for FREE.P.P.S. If you haven't heard, we just dropped the news on the largest event in partnerships history is BACK… and bigger. The historic PL[X] Summit for 2023 is now the Nearbound Summit. Register, again, 100% FOR FREE over at https://nearboundsummit.com and get your FREE event workbook while supplies last.P.S. If you want the Nearbound Sales Blueprint that just dropped, head over to https://nearbound.com to get it entirely for FREE.P.P.S. If you haven't heard, we just dropped the news on the largest event in partnerships history is BACK… and bigger. The historic PL[X] Summit for 2023 is now the Nearbound Summit. Register, again, 100% FOR FREE over at https://nearboundsummit.com and get your FREE event workbook while supplies last.
Welcome to episode 68. In this episode I share the exact steps you need to take in order to break free from overcomplicating and overthinking your desires so you make the moves to create the life you want. This episode is a straight forward loving kick up the butt that we all need when we're holding ourselves back from going to our next level. Grab a journal and follow along! The Woman Redefined Membership is now OPEN!!! Click the link below or head to my Instagram for more info. I am so excited to welcome you inside. https://www.laurenjohnston.com.au/womanredefined
In this episode, Derek and I answer questions from listeners. Sit back, relax, and enjoy! Questions on the show: 1: If proximity to failure is important for hypertrophy, then should we be grinding our reps out toward the end of a set? Also, why is there so much emphasis on having perfect technique? Could that be a potential barrier to progress? 2: Hey Kyle, I love the podcast. My question is, when looking for other fitness content, how can I distinguish between reliable and unreliable sources of information? 3: Have you ever dealt with body image issues? If so, what are some strategies for dealing with it and maintaining a healthy relationship with food and exercise? 4: What are the main differences between powerlifting training programs for beginners, intermediate, and advanced lifters? 5: What are some strategies for building confidence and focus before attempting heavy lifts? 6: Other than the bench press, what is your favorite exercise? Not the best exercise, just your favorite. 7: I know you train at a commercial gym. I am in the same boat. As a powerlifter, how can I make the most of it (no PL gym near me) and not let it affect my progress? 8: You guys are always talking about how things come back around in fitness. Are there any old-school techniques that you think will become popular again? Hire Kyle as your coach: http://www.kylehuntfitness.com/services/ Connect with Kyle: http://www.kylehuntfitness.com/ Instagram: @huntfitness YouTube: @HuntFitnessTV Connect with Derek: @DerekCharlebois Absolute Progress 2.0 Absolute Muscle The Hunt Fitness FREE Flexible Dieting Manual Bodybuilding For Beginners on Amazon: https://amzn.to/3etmDbp Get 10% OFF PR Breaker Supplements DISCOUNT CODE: “HUNT” at https://www.prbreaker.com/discount/HUNT
Life is already complicated enough. Meditation doesn't have to be, if we learn to be simple and easy.About Joseph Goldstein :Joseph is one of the most respected meditation teachers in the world -- a key architect of the rise of mindfulness in our modern society -- with a sense of humor to boot. In the 1970's, he co-founded the Insight Meditation Society (IMS) alongside Sharon Salzberg and Jack Kornfield. Since its founding, thousands of people from around the world have come to IMS to learn mindfulness from leaders in the field. Joseph has been a teacher there since its founding and continues as the resident guiding teacher.To find this meditation in the Ten Percent Happier app, you can search for “Be Simple and Easy.” See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Episode 147 already? Wtf!!! Thank you for being along for the ride, bestie! Nonetheless - you know that feeling of setting a new goal, that excitement gets you so giddy and ready to get started but then that nagging voice in the back of your head starts making you think 'realistically' so you talk your way out of that goal and procrastinate. YUP - been there, done that. Not today and certainly not again. Bestie, in today's episode we unpack the discussion of goal setting and how we can maintain that excitement and hold ourselves accountable, take responsibility and chase our dreams. I unpack the how and reiterate the WHY in today's episode. I cannot wait to hear what you think! Let's connect!
Message from Pastor Adam Bishop on July 2, 2023
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What if you could create an experience that customers ❤️ and makes you
Daily Leadership Challenges and Tips We hope you enjoy these daily leadership tips and challenges. Our hope is that these tips and challenges will motivate you, make you think, provide you with actionable steps, bring your team together, make your team more productive and profitable, and generally keep you interested in continually learning about leadership, because leadership is a life-long learning process. This show is brought to you by The Current Leadership Coaching Team or CLC Team, and we offer a variety of ways for you to continually have leadership training and development. Our primary focus is on team leaders; specifically, leaders in the manufacturing industry who have multiple leaders they work with while leading their own teams both independently and in conjunction with other teams within the same organization (either at one large site or in separate locations). We have seen how different leaders within an organization can be leading their teams in vastly different ways, producing different results. We work to unify all of the leaders of an organization so that you have one big SUPERIOR Team, or a team that is Self-Aware, Unified, Persevering, Empowered, Relationally Safe, Intentional, Optimized, and Resourceful. The CLC Team accomplishes this is a variety of ways and by using various learning methods: - 3 to 4-hour workshops (on-site or online) - Online Leadership Community (weekly zoom calls that cover leadership topics) - The Complete Leadership Development System - Leadership Mastermind (online and annual event) Our Current Online Community for Leaders is currently open! The monthly price is $47 a month and this includes one weekly “live” zoom call, full access to our leadership library of video courses, full access to all the replays of prior zoom calls, and a private community to connect with other leaders! To find out more and/or to join, please visit https://www.currentleadershipcoaching.com/offers/jiWzoLKJ or https://www.clcteam.com For more information on the Current Mastermind Group, click on the following link: https://www.currentleadershipcoaching.com/currentmm To get our FREE Guide and video that tells you the NUMBER ONE Hiring Question you should be asking in order to Hire the Right Person for the job Without Fear of getting a bad hire, click the following link: https://www.currentleadershipcoaching.com/hiringquestion To get your FREE One-Page Goals Worksheet, visit https://www.currentleadershipcoaching.com/goals Contact us: Paul Grau Jr. at Paul@clcteam.com Jennifer Grau at JenG@CLCTeam.com Please “Like” the CLC Team Facebook page: https://www.facebook.com/RunToYourChallenges Join our brand new Facebook Group (Current Leadership Group): https://www.facebook.com/groups/currentleadership For fitness goals encouragement join the Facebook Group “Run To Your 500-Mile Challenge” at https://www.facebook.com/groups/848658552257806 Thanks for Listening and Have a Blessed Day!
Welcome to the Find Your Fierce Podcast, where you will discover your fierce, unlock an unstoppable mindset, build unbreakable courage, and ultimately transform how you show up daily. I'm your host, Jill Allen, and I'm so glad you're joining me today. In this episode, we'll examine the things you're doing that overcomplicate your life and learn strategies to stop making things more complicated than they need to be. And we'll wrap it up with empowering thoughts that can help you tap into the concept of ease of success. If you are overcomplicating things and looking for ways to overcome them, stick around and join me in this episode. We will talk about: (6;11) The actions that cause you to overcomplicate things and discover how to stop them. (14:17) The difference between unrealistic expectations and unrealistic goals. (15:34) The critical mindset shift towards self-kindness and how to alleviate difficulties we impose on ourselves. (18:29) Powerful thoughts that can help us foster a mindset of ease and simplicity. Key Takeaway: Be kind to yourself today. Forgive yourself, move on and get curious about how you can improve. And that is when you grow. That is when you up-level. - Jill Allen NEW GIft Alert: Get Instant Access to SET FIRE NOW! Get a sneak peek of my newest book. Grab your copy of SET FIRE: Stories and Devotions For Women Who Desire A Life On Fire For Jesus Unleash your inner adventurer. Join the challenging community for adventure-seekers who love to get outside, unplug, and recharge in nature! Our mission is to inspire you to live differently by spending more time exploring the great outdoors and connecting with others. Join the Trailblazer Challenge NOW! Connect with me on: Website: https://jillallencoaching.com/ Facebook: Jill Allen Instagram: @jillallen Hike.Live.Explore on Instagram: @hike.live.explore MAKE SURE YOU SHARE, RATE THE EPISODE 5 STARS & LEAVE A REVIEW!
Jered and Joel talk about SOPs and getting stuck on unhelpful details.
161: What does the sentence "Let it be easy" mean to you? Is it possibly what you needed to hear? We all get busy and forget, or don't feel worthy enough, to let things be easy. The reality is that we are worthy, regardless of how much or hard we are working. There is certainly a place in life for work, but there is a big difference between working hard and working. Period. This episode discusses how the words "let it be easy" could add benefit to you in your life in more ways than one! If you want more from Emily Louis, check out her page on Instagram: https://www.instagram.com/emily.abundantgrace/
In this episode I talk about: my mission to get back on track with my daily thought downloadsthe process that I'm going to use to do thatthe question that came up during my first day backFOLLOW ME ON INSTAGRAM CLICK HERE TO DOWNLOAD MY FREE DAILY SHAKEDOWN CLICK HERE TO GET MY FREE 10 WEEK ULTRA TRAINING PLAN CLICK HERE TO GET ON THE WAITLIST FOR THE RUN YOUR FIRST 50K COACHING PROGRAM CLICK HERE TO JOIN MY PRIVATE FACEBOOK GROUP
In today's episode, I give you the top 5 ways you overcomplicate things in your relationship. Some are obvious and others are sneaky ways we self-sabotage. I break each one down with examples and provide you with new directions to take instead. This episode aims to help you stop overcomplicating otherwise simple every day issues. Connect with Natalia on Instagram Download Free Reboot Your Marriage Guide Schedule complimentary Coaching Consult Learn More about Natalia
Michael Venidis [00:00:00] Welcome to the Successful Life Podcast. I am your host, Corey Berrier, and I am here with my man, Michael Venidis, right? You got it, Corey, man. Oh, man. But I feel you should feel super, super special because I mess up Smith, typically. . Hey man, I feel special to be here. It's a privilege. . I appreciate you being here, brother. [00:00:22] What's going on, man? I'm super excited to dig into this conversation with you. So first, just tell everybody a little bit about who you are and what you do for the Home Services community. Yeah, man, I'd love to do that. Thank you. Yeah. My name's Michael Venidis, and I'm our CXO here at RYNO Strategic Solutions for some people. [00:00:43] That's your Chief Experience Officer. I've been here with RYNO, a digital marketing agency that exists solely for the trades, for 11 years now. And a lot of my role is not just internal, but external when we use that word, experience. Listen, truth be told, I walk around and treat everything like it's my [00:01:00] responsibility. [00:01:00] That's how I like to operate. Treat it like you own it. I think it always FARs well for you when you genuinely care about what you do and who you do it with. But to be clear, I'm solely responsible for the experience of our clients here, making sure they get a world-class experience, but also the knowledge of the team members, and the employees to build something truly remarkable; genuinely caring is one of seven core values that we have. It's essential that I create an environment where they feel cared about and something that they can believe in and be passionate about, right? [00:01:29] Because when we're passionate, it ultimately reflects in great quality work and happy clients. The rest is history. A hundred percent, dude. And when you pour into people with a genuine heart, People can tell that. And even if things, and here's, this is really important. Even if things go sideways, heaven forbid if you are, if you approach your customers and clients like you all do with that servant's heart, things don't go so sideways when they go sideways.[00:02:00] [00:02:00] So true. Listen, I can easily give you an example. I remember having a compliance company come out to my home, and try and fix the dryer after I tried to fix it myself three times, right? Totally. Finally gave up and charged me a fee comes out; he gets nothing done and doesn't resolve it. [00:02:16] What do I do? I'm the Google guy. Like I leave a review. I'm that jerk. But I get a phone call on a Sunday from the owner himself as I'm walking through Walmart, and he proceeds to tell me that he sees this one-star review and that he doesn't believe that I should be charged a fee in which they came out and could not accomplish what they were hired to do and that he's going to fully refund me. [00:02:36] How do you think I responded to that, right? Yes, it was an inconvenience, but I literally like instantly, without him even having to ask me, go back to Google, update my one star to a five star, and then proceed to write this extreme paragraph about why I'm going to continue to use this company the unforeseeable future, simply because of how they chose to conduct business in a negative environment, right? [00:02:57] Because how we react in negative [00:03:00] environments and when times are tough, that's our true colors. And listen, man, we're not perfect; we're people, right? You either you you basically learn, or you grow, or you succeed, or you learn, right? And a lot of those things, come with opportunities. [00:03:16] Which opportunities are really just mistakes that you capitalize on, right? A hundred percent. A hundred percent. I, yeah, dude I totally agree with you. And we've, look, everybody's made mistakes. Everybody's had lessons that they've learned. I hope that you learn something from it because if you didn't I guess it's not really a lesson. [00:03:34] So you, you said that you keep, that you're also in charge of the experience for the team. So I want you to drive home something really quick. Now, obviously, To the point podcast is your guy's podcast, which is one of the dopest podcasts. I talk about it all the time. I love it. And so partially I think you all talk about everything that I talk about all day long. [00:03:57] In addition to that, Chris is ADHD. [00:04:00] And I'm ADHD. And most people that we work with in the trades are ADHD. And that's not a negative thing. It's actually a great thing. But what I think is important, and what I think I felt in that conversation with you a moment ago is that. [00:04:15] You, you're the integrator to the visionary to a degree. And I want you to talk about that for a minute because that is such an important part for somebody like Chris and for somebody like me to have that person execute on these badass ideas or to say, you might want to hold off on that badass idea right now. [00:04:37] Yeah. Yeah, man. You've got some great points there, right? Like Chris is, by all means, a visionary. And the gifts and talents that he has are endless. I've learned so much from him over my 11-year career here. But I'd be ashamed if I didn't also give credit to his wife Anna. [00:04:51] She's our coo hides behind the scenes. But she's who I work with the most closely. And I joke, and if you've ever had a chance to work with her or get to know her she's [00:05:00] an alien amongst humans. She just operates at standards and levels that I think are. [00:05:04] Hard to put into words, and in, in every great way that you can imagine. I've been very blessed and fortunate to work alongside her for those reasons. She's, she's a pivotable member in the development of me and my career and how I operate in the standards that I personally have. [00:05:18] But to your point, I will say this to any business owner that is fortunate enough to listen in to this podcast is that your core values are huge. And I speak from the lens that I'm not owner, an owner, right? I am on the C-suite of this team. It's a three-piece executive team. And I worked my way into this part of the company from the very, very bottom. [00:05:39] So when I speak from the lens of being on the opposite side of a table. And as a business owner, when you develop the business, and you create your core values, your mission statement, and your vision you see it do one lens, but at the time I was on the opposite side of the table. I was a. I was the result of that. [00:05:57] And if there's anything that I've learned [00:06:00] is, those core values are crucial. One thing I'm passionate about, we have seven of them here. I literally wear 'em on my wrist regularly, and it's because I believe in them, right? Like when we all worked and picked the values, we wanted to pick values that were applicable not just to our professional careers, but to our personal life. [00:06:17] To be clear, Corey, like I get up, I walk out of this room, I shut down for the night when I go home, I'm still trying to be all seven of these things. And that's what I think is crucial are you creating a culture and environment for your team in which they can truly believe in what we are trying to do and accomplish? [00:06:34] And that ultimately just challenges them to be a good, genuine human being in. to just being a great employee, right? Because let's be real if you're happy you can stand behind what we're trying to do here and you build a culture and a picture and a system that we can be proud of. It's gonna naturally reflect in the quality of the work because they're proud and happy to be here. [00:06:55] They're ambitious, driven, and motivated to not only grow but to deliver results [00:07:00] that their supervisors and the rest that the company can be proud of. And results for their family, right? Cause if you're happy at work, guaranteed you're gonna be way happier at home. But before we dive into that, I really want to go back for a second cuz you mentioned that when you started here, you start at the bottom and I don't know that we've dove into that yet. [00:07:20] So can you walk me through what you mean by that? Yeah, absolutely. At RYNO we are very we try to hold ourselves to a higher standard, in comparison to a lot of the other marketing agencies out there. One thing we've always been passionate about is not just generating a lead, right? [00:07:36] But what is a lead? , right? Because arguably a lead is any type of revenue that comes in from marketing efforts. But we take more of this mentality of a leader isn't just that revenue; it's revenue that comes from an actual new customer, right? What would you rather have Corey, new revenue or new customers and new revenue? [00:07:54] Because if I grow my customer base and I retain them, and I give them world-class, they stay. And [00:08:00] obviously the average ticket of a lifetime customer, 10 x is when they continue to stick around. So for me, I want to generate more bodies, more new customers that never intended on using me, rather than just trying to get repeats to come back and do additional transactions and look at it from the revenue perspective. [00:08:19] So we have a tool called the RYNO Tracks that we use to try and measure that and help us really hold ourselves accountable. To new customers, but to your direct question. In order to give that tool, to provide that tool, we needed to have every single call that was recorded as a lead, be literally listened to and not artificial intelligence. [00:08:42] Like we needed people to listen to those calls. They were trained to listen to those calls and try and distinguish who did or did not do business before. What type of service, was this a service, a sales call? Was this a plumbing lead? And we needed the context so that we can get the reporting data at a [00:09:00] level that was unmatched, giving us an upper unique differentiator on why we should be the best digital marketing choice for a home service contractor. [00:09:10] And all that is being said because that's where I started. I was that call listener. I had a pretty close call with life, and a wild kind of situation that helped me fall into this environment where I was immobile and in need of work and I got fortunate in being offered this opportunity to literally just listen to calls and transcribe them. [00:09:28] That's where I began. You can provide the best lead on the planet for everybody that you work with. But if that CSR drops the ball that leads to worthless, right? Or if the technician, there are so many steps along the way after you do your job that is, that this tied to, or perceived to be tied to your result, that you have zero control. [00:09:58] Yeah, you hit the nail on the head, man. It's [00:10:00] like every digital marketing agency's nightmare, right? Hey, I'm generating all these leads. This report says you got a hundred new customers. And then it upset contractors says, I don't see a single nickel, and they're blaming us for it and accusing us. [00:10:13] And it's but the data's here. And I think we often figure out, yeah, there are a lot more moving parts, right? I can make the phone ring, but yes your CSR, your customer service representative has a responsibility to close it. And we still got a tech right or a comfort advisor that needs to get out there and do their work on the doorstep too. [00:10:30] So yeah, there are a lot of moving parts that don't have control over it definitely makes me cringe when I have to have that conversation. So let me ask you, a question that perplexes me often is how many businesses in the home services space, That don't focus on their CSRs? Typically, and I'm sure you'll agree with this, CSRs are typically the lower-paid individuals in the group in the company. [00:10:59] So [00:11:00] you've got the lowest paid person in your company handling the very first conversation with your new customer that you just spent. God knows how much money to drive to that phone call. I don't understand how that makes sense. Yeah, I'm with you on that, Corey. It's a passionate subject for me. I could literally spend this whole episode talking about it, but the analogy I like to use is, it's like a book. [00:11:25] I don't know about you, right? But even a movie per se, like my wife and I, we go to the movies and if I'm like five to 10 minutes late, I feel cheated. I'm like, This movie's incomplete. I don't know how it began. Like it's like trying to tell me to read the alphabet and skipping a, B, and C books the same way, man. [00:11:42] Look at your business, right? Like you don't wanna read half of the. I also don't want half of an experience like this as your front line of defense. It's your first impression. The first impression to me is just as important as the last impression and how you're going to close the [00:12:00] deal. So I couldn't agree with you more. [00:12:01] It's, it never makes sense to me how CSR reps are some of the lower-end pay-based employees and some of these organizations when really like the amount of control and impact that they have on an organization is mind-blowing. I'm a, I'm personally a fan of incentivized motivational pay scales. [00:12:16] I know that's a topic that's been discussed in some organizations, and, if some of these contractors can develop that, I think they would be quite impressed. When I typically see the amount of bleeding that happens on a CSR team and how many times leads are lost, I wouldn't be far-fetched to say the amount of revenue you would regain. [00:12:36] That is lost just by creating some type of incentive that would essentially pay for itself a thousand percent. It would, not only would it pay for itself, you're gonna make a ton more money because of the revenue from those extra efforts. I'll tell you one of the things that I'm probably most proud of is I took them, I took a CSR, and I trained her to do nothing [00:13:00] but follow up. [00:13:01] The happy calls, right? A lot of people call 'em happy calls. Yeah, most of those calls hardly ever get done, and they certainly don't get done the right way. And so I implemented that inside of a company in Vegas, and dude, she pulled in, I think it was 50 some thousand the first month, 90 the second, I think it was 120. [00:13:20] The third, don't quote me on the exact numbers, but either way, we're looking at, around 300 plus thousand dollars in 90 days. 90 days, dude. 90 days, right? It's crazy. One person, right? Imagine if you had a whole system designed to fight that. I do have a system, but so, in fact, it's funny you say that because, and I'll just tell you exactly how I get 'em to do it. [00:13:43] Send a voicemail drop, right? Because the phone's not gonna ring. Sorry, we missed your call. I wanted to let you know this is what we're doing. And then a text message, Hey, sorry we missed your sorry. A text message saying, Hey, wanna make sure you got the message? Email. Hey, just wanna make sure you got the message right.[00:14:00] [00:14:00] You hit 'em three times in the way you do it. In a sequence like that, if you do it to the white sequence, it doesn't feel threatening, it feels helpful, and it makes the customer feel like you give a crap about what they're, what you're doing, which you should give a crap. And it worked. Hey, and you know what I'm hearing for the listeners I'm gonna go ahead and coin Chris onto the point, right? [00:14:22] You've got your ambition without action is useless found. Corey might have just given away some really simple solutions that could improve your business. So make it happen. That's what I heard; it's really not hard, dude. It's really not the biggest hurt. It's the biggest hurdle is typically the people that are in that position. [00:14:45] And this is nothing against most of the people are younger, and I'm sure you, I had no idea how old you are, but my, I guess as you'll agree that most younger people don't have, a lot of the younger people don't have the phone skills. I'm 44, so, like, I grew up talking on the [00:15:00] phone. It's just normal for me to make a phone call; it's less normal than it was three years ago, right? But it's still normal. But a lot of people have zero experience. Just have normal conversations, and they get put in these roles. That's a good point. And they're jammed up. So I would argue why are you pulling in people that may be from a different company, that here's where I'm going with this, hire people that maybe are not in the home services industry, that are great on the phone, or maybe great service people, like in a restaurant, pay the amount, performance-based pay, and they will work their ass off for you. Yeah. I think you hit the nail on the head, Corey. Incentivize them. Drive them Because when they're driven, they will find the solutions and improve themselves to the level and the expectations that you set. But more importantly, yeah, a position like that look for your soft skills, right? [00:15:49] Like it's, that's something that I'm passionate about here at RYNO, right? Like we do, we hire for character and not skill. We treat our business like a. Like we are constantly doing education [00:16:00] here, always trying to stay in the know and stay up to date with Google, the algorithm, what it's doing, so that we are ahead of the rest of the competition and, changing along with the algorithms to make sure that the leads keep coming through. [00:16:12] But a lot of that is done because we've created an environment that, once again, incentivizes the team members to grow and learn core values here. Education, that's number two. I've called out, right? The first one, genuinely care. But we're trying to cultivate something here that incentivizes them to just constantly grow, learn, be driven, and focus on soft skills. [00:16:33] Trust you can be the greatest person in the world, whatever it is you do. And if I can't trust you and count on you, it's just gonna be a bad experience regardless of how skilled you are. I have no interest in babysitting and chasing you down. Like, I've gotta be able to trust you to your point. It's the same thing, right? [00:16:51] Like with your CSR reps, it's the front line of defense. If I own this business and I know that they have the ability to make me lose that lead. [00:17:00] It's cringeworthy, man. It's gotta be someone I trust and train, and I go for the soft skills to your point. Yeah. What you just really made me think of something too. [00:17:09] How many managers rip these people, a new asshole, and then expect them to go on back on the phone and be happy with their customers? Look, people can feel the smile through the phone. They can also feel if you're upset through the phone, the tonality, even then, your body language, you can feel it through the phone. [00:17:31] Yeah. I will tell you this, I'm a huge advocate of catching what they're doing. Yes, that gets them what they're doing wrong. All right. This is a very simple lesson learned from a book called The One Minute Manager. It's a very short, quick read. It's usually the first go-to book. I recommend anyone who's not a reader, especially when they have an interest in leadership, and I'm an advocate of that. [00:17:51] I run around here, and anytime someone does something right, I look for the opportunity to go that awesome, nice work so that they can [00:18:00] feel that positivity and train themselves to continue to replicate and do this. Now, that doesn't mean that I don't call out negative scenarios, to your point, like there will be instances because I think the timing is a factor too, right? [00:18:12] It's crucial if someone makes me hate calling it a mistake, right? I prefer to call it an opportunity. As I said, it's about learning. If we're not succeeding, as long as we're growing, I'll gladly take a mistake. I use air quotes for our listeners, and gladly take a mistake if I know that's the cost which it's going to result in their growth. [00:18:32] So, to be clear, I might have a negative instance, but I usually try to catch it in the heat of the moment so that they can literally observe right then and there while it's fresh in their mind, talking to them two weeks later. It's is it worth it? Is it worth demotivating them, throwing them off their A-game, and having a difficult conversation when enough time goes by? [00:18:52] I think the timing, I think how you go about it all, that's a whole different subject I could talk about forever. You said something really important. If you don't have [00:19:00] that conversation right then and you say, let's just say that you, these are one of the time, this is one of the times that you did wait two weeks, During that two weeks, that whole two weeks, there's a piece of your brain that's getting the energy sucked out of it from that negative thing that's lingering in the back of your mind. [00:19:18] And you know it's there. Yeah. And you need to take care of it, and it's not going away. So it's just easier just to nip it in the bud right then and there. Yeah. But I know, that's the thing is, I think there's a, and everyone's got a different preference, like for me, and again, this is just me, it's my personal approach, we can all handle things differently. [00:19:37] But I often look at that as a selfish approach. Just because I'm sitting here and something is in the back of my mind, and it's making me uncomfortable, it would be a selfish approach to rush the situation, not find the right time, or address it the correct way strategically. Not weighing out the cause and the damage that creates. [00:19:55] Just because I wanna make myself feel better as a leader. I'm trying my best to think about how it's [00:20:00] going to make the recipient feel. I try to catch them at the right time, right? Like I will strategically sometimes have conversations on a Friday, knowing they're going into the weekend rather than a Monday [00:20:09] I might do it at four o'clock in the afternoon versus eight o'clock in the morning, right? I try to put myself in your shoes and go, Is what I'm about to share? Really going to rattle them and throw them off for the entire day? And is the damage and the result of that worth the weight that I'm carrying of something in the back of my mind? [00:20:26] Now for me, like that's just how I operate. It's one of these things, too, where I also take a parade principle effect. And what I'm trying to do is say to myself, All right, what's bugging me? Is this an error that is going to continuously keep happening, then I know we've got some long-term damage. [00:20:45] But if this is like a one-time thing, and I'm selfishly just wanting to get a word out and correct something. And the truth is it's not going to happen again. You better believe me; I'm gonna say we should eat our losses here. Like it's not worth demotivating them, it's not worth disrupting, [00:21:00] what they're thinking and they're feeling the confidence level. [00:21:01] Because it's a thing, it's a psychological thing. If I sit here and I call something out and bash them for something that isn't gonna continue to occur, it could literally impact, the rate at which they're confident and comfortable sharing ideas and thoughts and, ultimately, something that could change the entire trajectory of your business just because they had an environment comfortable enough to share an idea. [00:21:26] Cause sometimes an idea is just to transition into a bigger thing. So you're right. And you're strategic, I was thinking more alone if I make a mistake, right? If I make a mistake with you and I say something that I know I shouldn't have said, got it? And I should have handled it. I should have said, Michael, look, dude, I shouldn't have said that. I should have X, Y, Z. Instead of me holding onto it for two weeks and eating at me a little bit, maybe wasn't that big of a deal. Got it. So two perspectives, but you're right, [00:21:53] as far as is from a, a business owner or boss to an employee or whatever you wanna call it? Yeah. You have to strategically [00:22:00] do it for sure. Good. Yeah, super good point. Definitely misunderstood what you meant by that. But yeah, like if I'm carrying a weight on my shoulder like I'm a total advocate of positivity, man. [00:22:10] I definitely don't want to operate in a scenario where I've got a weight of anything on my shoulders. , listen, if we're running our operations or our business as well, it's an environment in which that employee feels like they can come to us and have a conversation directly and say, I'm feeling this way. [00:22:27] I wish I didn't say that. Wish I didn't do this. To your point, yeah, like I think that they should get that off of their shoulders right away in those instances. But I also think it's our responsibility to create something that lets them feel like they can do that. Like I have some of the most candid, authentic relationships with my teammates because they understand, in business, I'm not judging them by their character. [00:22:46] I'm simply judging them by a. As characters, we've got all the respect in the world for each other, and they don't feel attacked personally. They just understand that there's an obstacle that needs to be, met you. A challenge that needs to be met for lack [00:23:00] better terms. Yeah. Because it's not personal if somebody's made, I won't even say the thing. If they're learning a lesson and it's something that was genuine, slip up or whatever, it, it's not, it's completely reputable. We're human beings, right? These things are gonna happen. Yeah. It's so true, man. It should never feel personal, but if we are operating correctly, I think when we take the soft skills that I've referenced, It becomes easier to not cross, that line. [00:23:26] I'm gonna credit the real frank he's an operation. Have you heard of him? I always butcher his last name. It's like back, I think Frank. I took a course of his, and he's an ops guy. I took a course of his in during the pandemic, and he taught me the art of how you tee up a difficult conversation. [00:23:44] And I'm going, Holy smokes. This is brilliant. Because obviously, the difficult conversations are where they feel personally attacked, right? Like they take it personally. So it's like how do you create this again, like a culture in which you can have those candid conversations without the [00:24:00] result of feeling personally attacked. [00:24:02] And a lot of that's just expectation. It's really just, Hey, this is, do you know why you're in here? Give them the chance to share that, right? Okay, let's get across that. Make sure they understand what that is. All right, things happen. What are we gonna do to correct it? When are we gonna do it by? [00:24:16] It's that simple, right? Hey, I understand mistakes happen. How, what's your plan to fix this, so it's not happening again? When setting a calendar reminder, come back in on that date; hey, this is still occurring. Is it safe for me to say, you guaranteed that we would have this result and a resolution by the state? [00:24:35] Do we don't? Am I the bad guy here? Because I feel like I was pretty negotiable and pretty understanding and trying to give you the ability to see you have an opportunity here. Don't make it a mistake. Make it an Opportunity, and then what happens? Ah, I shit the bed again. [00:24:50] Hopefully, I'm a lot of curses on the show. I apologize; you're totally fine. At that point, it gets to a point where, like the dates here, the expectation is set. [00:25:00] Like at what point do I finally say Corey, what would you do if you were me bud? It's been three times we're going in this circle, man. [00:25:07] It's nothing personal, but the bar has been set, and we continue to fall short. What should I do? Yeah. I, here's here, first thing I thought of is, what is the expectation if the situation or the issue is not met? In other words, if it's, if they don't fix the problem or whatever it is, what's the next step? [00:25:26] And maybe that could eliminate having a second or third time. That would be the goal, right? What are you gonna do differently, and when are you gonna do a buy? Ultimately, by that date comes, it's, Hey, nice work. You were a man of your word. You were impeccable. You made a suggestion, you saw it through, and it looks to me like you've had this great learning and growing opportunity. [00:25:45] You're now greater because of it. Thank you. Thank you for doing that. But if you fall short, like all you're doing is creating a factual, evidential path in which the end result from it's gonna get you. And listen, if it comes down to that, [00:26:00] I'm not the bad guy. Like we had this expectation in advance, and it becomes very easy for me to say What would you do if you were me? [00:26:07] This isn't what I want, but it's what I gotta do. They know it's coming, right? It's not like it's a surprise. Typically, it's not a super big surprise when somebody knows they're getting ready to be let go. They typically know. Too, we take a while. I think we're all our own worst enemies in the sense that we wait too long. [00:26:23] I think it's some of the worst things is like we as leaders, we care, and we drag our feet a lot longer than we should, but. What are you gonna do when you got a good heart? That is probably one of the hardest things that, that, especially everybody that we work with in here in the trades. It is hard because we do have a big heart, and we do want to give people, this, I feel like most people wanna give people shirts off their backs, but at the end of the day, you also have to figure out the fine line, you're in business to make money not to support everybody around, around your community. So you gotta think about that when you're pricing yourself out. You gotta really, and you also got, there's a lot of things you gotta think about when you, [00:27:00] but it's, but that's super reputable cuz I see this a lot, I see a lot of companies at Under Price. [00:27:08] They're just to try to stay relevant, and it's a race to the bottom. I would agree. Yeah. I'm definitely in alignment when I say, Hey, you charge what you're worth. It's, doesn't look at it as, I'm trying to be the cheapest, the most expensive. It's just you've got a set of standards for the quality that you're going to promise to deliver. [00:27:26] And let's be real, man, Reputable people will pay atrocious amounts. Like just to again, be able to trust and rely on you, right? I'm not looking for the cheapest guy to do my roof right now. I'm just looking for the guy. I can count on the guy that I feel good about. Like, at the end of the day, that's what it's about, right? [00:27:41] As a consumer, I just wanna feel good, right? Yeah. There are gobs of money in the world, and what each of us is willing to pay for different things varies. But I think one thing that we all have in common is we want to feel good about it. And how we feel good varies. Like what your priority [00:28:00] is different than what my priority is and what equates to that positive feeling. [00:28:05] But I can tell you, you're I totally agree with you, but I can tell you one thing that's not gonna leave a positive feeling is. Not being empathetic with your customer and trying to mow them over and try to charge 'em for everything in the world. You gotta think about it, you're talking to a human being. [00:28:20] They're human beings that have stuff going on them. And you gotta really think about that. And I believe in my heart, you're better off going and making, a friend with these people. You're better off approaching it that way. And I'll tell you, this is an absolute fact when people say that they have a hard time selling; here's why they have a hard time selling because you're trying to sell something that you shouldn't either be selling or you're selling something you don't believe in, or there's some incongruence in whatever it is you're doing. [00:28:48] Because if you were doing it with a good heart, there wouldn't be any selling involved in it because the person would wanna do business with you a hundred percent. Yeah. I couldn't agree more, right? We [00:29:00] often. Overcomplicate things. We overanalyze it. Sometimes the ambitious goal gets in the way of what the true value is. [00:29:07] We're all people, and the quicker we can understand that all people are either mothers, sons, fathers, daughters, whatever, right? Like we all have something in common. The key is to develop a relationship with them as human beings. The rest comes naturally, man. I just wanna feel good about, who you are under my roof. [00:29:25] And this is the thing, man is like a house is a significant investment, whether it's trades and air conditioning, whether it's roofing, electrical, all of it. I'm calling you for a reason. It's intimidating. I don't know how to solve it myself in most cases. So by the time you get to the door, the odds are already stacked against you in the sense that, one, I don't know enough about what's going on, and I don't like that you have that leverage. [00:29:47] I don't like that. I cannot trust you. I'm skeptical. I'm sitting here going when you go up there, are you telling me the truth? I don't know you. I need to feel like I can count on you. I think sales associates and techs, they would get a [00:30:00] lot farther if they focus on developing trust and making sure that the consumer feels really good about the relationship before they dive in. [00:30:08] And some of the ways of doing that is show them pictures of what you're seeing, try to educate them without overanalyzing and complicating it, because then I just feel overwhelmed. I'm like, Listen, man, like you're not making me feel good. You're making me feel confused. So dumb it down for me, but I also gotta feel as if I can count on you. [00:30:26] So to your point, yeah, I think it's very important, like you have to develop that relationship. That should be the priority when you get to that doorstep. The sales should just be a byproduct. Really it should organically come from a general friendship that is being developed because I'm here to help. [00:30:43] I just want to get to know you while I'm here trying to make your life better. That's it. Yeah. And here's the thing, like a lot of times, I think that we gotta think about from a customer standpoint here, because how many times, I don't know, I don't think I've ever had to call an [00:31:00] HVAC company or a plumbing company in an emergency. [00:31:03] So my point is that most people don't have that phone call in their brain or repertoire. So when the CSR is answering the 50000th call for the day, and it's just the next call, it may be that customer's first call ever calling a service company ever. And to your point, that makes 'em nervous; it makes people uncomfortable. [00:31:27] And you're right, it makes 'em super uncomfortable cuz you have something. That if leverage, you have a lot of leverage. Absolutely. Yeah, You hit the nail on the head, man. It's for sure something that we have to be aware of that. We have to remember to think, and that's what I do, right? [00:31:44] I'm a marketer if there's anything I'm doing, I'm constantly analyzing the psychological components of, hey, when I'm a consumer, why do I look at this billboard? Why does my eye go to the color orange versus green? Like, why is red associated with an emergency in danger? [00:31:59] I have to think of [00:32:00] that. So I get into this common habit of, hey, if I'm gonna grow businesses using search engines, that's why we exist. We exist to grow businesses, period, right? That's our mission statement here at RYNO. How do you expect me to successfully grow a business without having a general understanding of what the company does and offers? [00:32:17] So I, that's one thing I'm just gonna throw out. I'm changing gears a little bit here, but, I think it's a, it's hard for me to understand when we bring in marketing agencies that have zero experience in what it is that I actually offer. Hire someone that understands what you do. [00:32:30] But more importantly, you have to make an a, an attempt to understand the way the consumer thinks, right? When I go to Google, why am I typing in what I'm typing and when would I use something like this? In comparison to a desk or a laptop like this, right? Like psychographics, right? [00:32:47] That's what you're talking about. What's that? Psychographics, that's what you're talking about. Hundred percent, man. Okay. That was one of my questions for you, actually. I can't even believe you brought it up. I want you to, I want you to actually explain that for people because I don't know [00:33:00] if most people understand what that means. [00:33:03] So it's situational awareness, right? I'll give you an example. I commonly teach the team here. I'm gonna use air conditioning. Even roofing, right? Like when I am going to make a large investment, a purchase, right? If I'm gonna spend $8,000 on a new system it's a commitment. [00:33:19] It's a lot of money. Let's be real. And it's gonna be a lot harder for me to just hand you eight k. It's different when I'm buying a candy bar from the grocery store for a dollar and change. We don't feel the impact. , for instance. Is my AC unit broken, or is it still working? Is it 120 degrees? [00:33:40] Is it 70, and the windows are open? What is the rush component? Do I have the ability to sit here at this laptop and do some research? If I'm looking for a Lenox system or a training unit, am I sipping on my coffee and just trying to feel like I'm doing my own education so that I can feel better about that tech experience that we just discussed? [00:33:59] [00:34:00] How I act in that situation is different than when I have a newborn baby in the home. It's 120 degrees in Phoenix, and The AC breaks. This is now an emergency, so what am I going to do? Everything changes psychologically. The rush factor comes in. I start using this device. All those people say, Hey, I scroll past the PPC ads on Google. [00:34:22] They stop scrolling past the PPC ads. They're panicking from this tiny screen, and they literally click the PPC ad, not even knowing what they clicked, because they just clicked the first guy on the list, right? Can you be here? Can you be here now? How much is it? Okay, I'll be glad we play 30 more dollars for that initial fee, and I would, because right now I just desperately need someone to come and I talk called two guys that are booked out for two weeks. [00:34:45] Get here now. So my entire. Changes 100%, which is where we have to be aware. When I go into Google, and I look at tools like Paper Click versus SEO or lsa, the situational components that we are describing [00:35:00] with each other vary dramatically. PPC starts to generate more leads in certain types of scenarios, and you can set it up so that the ads show at the right time on the right device type, right? [00:35:13] Like maybe I shouldn't push PPC ads on a desktop or a laptop computer in this exact example where I'm saying, Hey, if someone's in like a rush case and I'm going for the rush, lead them sitting down and opening up their laptop isn't really a rush type scenario. The cell phone, is that kind of like what you're asking me to describe? [00:35:31] Yeah, totally. Yeah, totally. Because yeah, it's so important to understand those things specifically. Alright. If, and this is such a good segue if let's just say I go hire ABC marketing company, and they say, Yeah, we're gonna do, we're gonna, we're gonna run traffic to your site, we're gonna get you leads. [00:35:51] I'm like, Great. We do plumbing, and we do HVAC. Cool. We can do that. All right, great. So here's where the conversation we just had comes into play. Are [00:36:00] you running traffic for emergency leads? Are you making sure that at my I'm on top of the page for Google? Or are you running? Are you sending me leads for service work? [00:36:08] Are you sending me leads for repair service work in re a whole house re-pipe is vastly different, right? Hot water heater and a whole HVAC you are totally different. . So this is why it's important if you are not consecutively meeting with your marketing agency on a regular basis. [00:36:27] You now understand why that is a problem. You literally just exposed to that because theoretically, what should be happening, Corey Wright, is if you are the client and IMD agency, realistically, we need to get together regularly. And I need to ask you things like Corey, how far out is your service tech booked? [00:36:43] Because if you're booked out three weeks, nobody's gonna wait three weeks for a repair, right? That's just not the case. If, in most cases, something's broken. Now it depends conditionally on what we're talking about, right? But theoretically, why am I running PPC ads for a service that if you can't get to it right away, you're gonna pay for the [00:37:00] click, and you're not going to convert? [00:37:01] Meaning it's not gonna result in. You should be shifting those marketing dollars and doing something in the area of your business where you've got quicker bandwidth times, right? Like maybe you've got a comfort advisor sitting around, and they can get to you within 48 or 72 hours, right? Okay, pour the money into a sales campaign. [00:37:18] That's funny. I'm actually doing a webinar in the C tomorrow morning, all about pay-per-click. PPC is your best friend because you can meet consistently and get an alignment on your goals and leverage it to the point that I'm trying to make SEO; you've got a little bit of a different component there, right? [00:37:34] Like it's the bang for the buck is the ultimate holy grail after time prevails. And it's like a tree. It grows and generates fruits of its labor, but you gotta keep watering it. And that's the analogy I use like PPC buys you the. By having some control and strategy to generate leads while you're waiting for the SEO to saturate and do what it's designed to do. [00:37:55] But to your point, absolutely, my man, like you're gonna have different areas of your company, and [00:38:00] your marketing agency can control things from the location. You could tell me, Hey, the average lifetime of this unit's 20 years; let's just say that 15, whatever you believe it is, it varies across the country based on the next of the year. [00:38:12] Sure. But if you turn around and say that, and I can easily pull a report that this neighborhood was newly constructed 15 years ago, doesn't it make sense for me to run a PPC campaign to that particular zip or set of radius around that neighborhood so that you are at the top of the page cap capitalizing on a probably higher ratio of change out. [00:38:34] You get what I mean? These are, I literally just had this conversation today, I said, actually a potential client. And I said, let me ask you, what is your, what do you make the most money on? Repipes? I said, Oh, that makes sense. I said, How much traffic do you, I said, Let me ask you a question. [00:38:49] How much traffic do you run to get re-pipes? We don't run any traffic. I said why don't you, why don't you geo fence a neighborhood? And I'll just use an example, as I [00:39:00] know, like out in Vegas, right? But you got, you're near Vegas hard water, or I don't know if it's called hard water, but your water's definitely different than it is in North Carolina. [00:39:08] It's in your hot water heaters. Last fraction of the time, Almost half the amount of time, like seven years. We're in Phoenix, but it's a similar environment. Yeah. I get what you mean. Yeah. So I may have; I actually forgot where I was going with that. Oh, I was asking him, and I said why don't you find, I said, why don't you just do a search and look at neighborhoods that are built in 1960 or below and just blanket them with a small ad saying that we could do your re-pipe your house. [00:39:36] Is that time or whatever. I said, Guess what, dude? You'll have every re-pipe in that neighborhood. Cause nobody else is doing that. A hundred percent. It just has purpose and intent. That's really what it is. It's like you can do the same thing By looking up the average income or the house values. [00:39:52] There are a lot of strategies you can do. And, to your point, to my point, like meeting with your marketing agency on a routine basis is key. You [00:40:00] shouldn't just be evaluating performance. You should strategically tell them, " Hey, I want to push this type of lead. I wanna scale back on that type of lead and give them this type of information. [00:40:08] Because they do have the ability to be strategic and help you drive call types where they can. Like it's possible. I'm glad you brought that up meeting with your marketing. That was one of my questions. How, All right. So how often? What's a good amount of time? Once a month, once every two weeks. [00:40:26] What's a solid amount of time where there shouldn't be much lapse if there, if things, a campaign goes sideways, Heaven forbid. Yeah. Yeah. So listen, I like the magic metric we like here is a month, but I want to elaborate, right? We meet with clients once a month to discuss results. [00:40:43] That doesn't mean that you can't shoot an email back and forth whenever the hell you want, right? And make tweaks and adjustments. But I say that cautiously because any season seasoned PPC analyst is going to also remind you that there is artificial intelligence involved. It's not like you. [00:40:59] [00:41:00] Whoever bids the most on a click wins, okay? The quality of the page can determine the amount of spend. For instance, if I got a complete trash landing page that the ad points to, the cost per click is going to be higher because the quality score of the page is lower. It's Google's way of saying, Hey, the user might have a bad experience going to your crappy website. [00:41:22] So just to cover my ass, I'm gonna charge you more for this click. So what you're really trying to do right is get a high-quality score so that you can get the cost per click as low as possible, but you're still bidding against your competition, right? If I've got three ads at the top, the quality score does have a component, but I still need to outbid the guy above me if I want to rank higher than him. [00:41:43] So, like all of that being said, the algorithm is there. To answer your direct question, how often do I like a month? But the reason I do that is that you need to make decisions with data. Yes. So I wanna elaborate on that. Is it because in [00:42:00] PPC, yes, like you have a lot of moving gauges and things that you can do, but let's be clear, you need enough data to populate and generate for you to observe a trend and really have a formalized decision. [00:42:13] Like you move the needle too much, you may have moved it prematurely, is essentially what I'm trying to say. But you need to give it time to saturate and really justify the decision that you're going to make. So I often tell clients like, I'm looking for two to three months to really get it going. [00:42:28] It's like a, the analogy I always use, you wake up a child like it's cranking and morning man he, she's gotta get their feet underneath of them and may wake up and, just get into the groove before they're even enjoyable to be around if ever. But, jokes aside, it really comes down to. [00:42:46] Let the wheels get spinning and see what it does before you prematurely make moves and adjustments. Because every time you reshift it, it's trying to relearn and rethink. And the key is to get it to find some [00:43:00] traction and then fine-tune and adjust it. So to answer the direct question again, I meet monthly performance-wise with my clients, but listen, like we're having conversations, some of them every other day, like weekly. [00:43:13] It happens. I tell clients to tell me anytime the board is a little light in one area versus the other. If it's g packed like it's booked out multiple weeks, like I just teach them, Hey, if you're a consumer, would you be willing to wait this long? Because if the answer's no, I should know. That's really So what, why is it important? Why is it important for a company to let you know when they're really heavy? Let's say they're doing, their techs are booked out, and they've got a ton of hot water heaters, right? But they've got texts that can do but re-pipe, right? [00:43:44] And so they're not utilizing these other techs for really bigger jobs cuz they're cranking out all these hot water heaters. They should contact you and say, Hey, we're heavy on hot water heaters. We need to move; I'm guessing we need to move some of our money to a different area. Which I think you were saying earlier [00:44:00] Yeah, that's exactly it, right? [00:44:01] Like you're just trying to control the bandwidth by what is the type of opportunity you're pushing through the advertising. Now let's be clear there are some caveats that, Like the risk you always run is like your consumer doesn't understand. You talk to your average Joe and say re-pipe, he's gonna scratch his head and be like, What does that mean? [00:44:18] I don't get it. Yeah. So then, what you have to think about is that guy is probably typing into Google Plumber Plumbing. Like he doesn't know specifically what he wants. And the thing with that right is if I target that ad, that word, there's just no way your digital marketing agency knows contextually what you're gonna get. [00:44:36] Let's be real like you want to target the ad because you want to generate the lead and you want to get the opportunity, but it's like you never know what you're gonna get a box of chocolates, will forest. Yeah. Unless you geofence an area that you know needs pre-pipes. That's the only way that you could, really. I'd guess that's the only way you could really track and measure something that specific, that niche. Yeah, and the geo-fence is a little different than pay-per-click, [00:45:00] but there's the same like the general concept of understanding, theoretically, how it works. [00:45:04] Like in PPC, when we target the keyword rather than necessarily just trying to target an area, put in specific job types and categories and things of that nature. The example might be in PPC, I can target an exact word. I can exclude a word. I could literally make it so that the ad only shows up if someone types in a letter word for word re-pipe and then say, this ad should not show up if someone types in a plumber and the cost of the word is gonna be higher or lower based upon the popularity of it, right? [00:45:33] If I've got barely anyone searching for the word re-pipe, it's not gonna cost much for me to target that because it's just not commonly utilized. Word amongst your consumer type on search engines. And just a side, this is a really important lesson when the, if you're an owner and you've got technicians, you got CSRs and they're talking to the customer, and I literally, I witnessed this not long ago, a guy, he, he said we need you to need to change out. [00:45:59] Your [00:46:00] angle stops. And I'm like. I'm sitting here, I'm dying inside. Cause I know damn well that customer has zero ideas about what an angle stop is. And so they're like, Yeah, I don't need two angle stops for 300 bucks. Get the hell out of the house. I'm like, Dude, did you, you think about what is, I said at the time I was like do you think they knew what an angle stop was? [00:46:18] What else could you have caught it? He said it was just a shutoff valve. I'm like, Just say shutoff valve. You don't say; I know you wanna sound important. And I wouldn't say this like a negative thing to 'em. I'm like, I know you went to school to learn all this shit and learn all these. [00:46:31] Terminologies, but. Leave that shit at home when you go or leave that at the door when you go in somebody's house, cuz they don't know any of that stuff. Yeah. As if I, when I put myself into consumer shoes, really gosh, I'm trying to remember who taught me this the other day. [00:46:44] Like, literally, I heard someone say this the other week, and it resonated with me so much. It's like you just dumb it down. Just tell me, if I was trying to be cheap and just get by this, if I was looking to I [00:47:00] guess what I'm trying to say right now is ask me more questions. What is my goal? [00:47:04] Am I staying in this house for five years? Am I staying in it for the rest of my life? Cuz sometimes, literally, what I want to know, Corey, is, Hey, what would you do if this was your mom's house? Yes. What would you do if you loved this person and you cared about them? What would you suggest? [00:47:19] If you actually gave a shit about this person. Now, if you're doing your job, you've convinced me you give a shit about me, right? But let's be real because sometimes that's all I want to know is when I ask you that, it means I care. I want you to care I want to do the thing you know that you are saying is in the best interest of someone you care about. [00:47:37] And then explain to me why, Like, why would you do that? That's the way that I want to hear it, man. I don't fuck what an angle stop is, right? That's right. Like again, to my point earlier, it just overwhelms me. It makes me sit here and say, Man, like you're talking to me about this stuff. I'm just trying to understand how long this is going to take. [00:47:56] Is this gonna be fixed? And are we gonna be okay? Like, when can you fix this spot? Do I need to [00:48:00] get a hotel? There are so many other things in my mind that I'm worried about. How much has this gonna cost? Can I afford it? So the minute you drop an angle stop term, or just a complex term on me, all it's gonna do is make me more frustrated. [00:48:11] I got a million other problems, man. I hired you. To simplify this, don't overcomplicate it. Yeah. And you gotta think that customer is most likely, potentially in distress or even, they're just thinking about so many different things, and they've already used up a lot of brain energy, let's call it on this problem. [00:48:30] And now you're making them think harder about the problem they don't wanna think about anyway. Yeah. That is not drawing you; it's not drawing you any closer to the sale, I promise you. Yeah. And again, these are all just opinions, like to each your own. And I think that you're gonna get a lot of people who may disagree with some of these theories. [00:48:48] But at the end of the day, my goal is, I always just try to think about. What would I do if I was angry in this situation? What would I do if I was intimidated or if I didn't trust anyone, or if I had all the money in [00:49:00] the world? Cause I think these are all different types of consumers that you're gonna deal with that are different. [00:49:04] But at the end of the day, my sole purpose is to try and think like all those consumers and then make sure that the clients of RYNO strategic solutions are growing. But the only way I can do that is to never count someone out. Like I have to think about every type of person, how they are, how they might be, not just what I personally think and some of the opinions that I'm sharing, right? [00:49:23] There are really just opinions. They're not facts, But that being said, I try to keep every type of consumer in mind because if I'm really gonna grow businesses and be the most reputable digital marketing agency in-home services, I use the keyword reputable, right? As CXO, experience is my key. [00:49:41] We don't look at the dollars here; we look at the experience; the dollars come organically. , we do things right. We genuinely care. We treat clients like their families. We want them to feel like we are a marketing agency right there under their arm and that we are conveniently ready and capable of helping them at all times. [00:49:59] And when I [00:50:00] say all this to you, the only way you're gonna successfully do that is by trying to be considerate and thoughtful of what these consumers are dealing with, how they're feeling, and how they might go into the search engines and interact with them before they make the choice of giving you guys a chance. [00:50:18] That's what it's about. I wanna, you're right. And one thing that I think is also really important when you think about inviting somebody into your house is like that's the most personal space in your whole life. And if you're the technician walking into the house, you should be grateful that the person allowed you in their house. [00:50:37] You're a. True. So true. You get memorized too, man. I love hearing about the unique differentiator. I'll challenge every listener to ask themselves that too. I've heard it. All right. The dog treats bring the dog treats for the dog. That's a good one, right? I think I heard one where they lay out a mat, literally, so that when you open the door, it's like this shining experience. [00:50:57] Here's your tech in his suit, standing [00:51:00] on the mat with the dog treat, right? But I would challenge you to ask yourself, like, how do you become the most memorable? Because if I'm gonna have three different guys pop into the door, right? The memorable one is the one who did something that made me feel special. [00:51:16] It was unique. It was different. They stood out. That's another thing I always like to call out too. , there are 10 of you. Why you, And I'm not saying like the traditional we take the best care of them. Cuz that's too vague, man. How, what specifically are you doing? It's like when I have an employee, and I say, Hey, what's your goal? [00:51:36] And they say, I'm gonna become smarter. How are you gonna do that? What is your strategy? Give me something that is measurable, not something that is opinionated. Challenge business owners. Think about that as contractors when they go into these homes. Like how can you truly do something like it's tangible? [00:51:53] That is legitimate; you're gonna go out there and do something, measure it, and be uniquely different from [00:52:00] everybody else in the valley. Just something I always do. I wish I could say I asked you to ask me that question cuz I'm actually gonna answer that question. Cause you love it. [00:52:09] You've done it perfectly because I'm, I'll give you and everybody else listening the answer to that question shut your mouth and listen to the customer. That's a really good point. That's how you make 'em feel valued, right? [00:52:22] And that's really the key is I think the greatest coaches in the world they're the greatest listeners, right? The greatest learners in the world and greatest listeners, right? You've got two ears and one mouth. Listen twice as much as you speak. I could say it a million different ways, but I would definitely note that one down. [00:52:39] Man. It's a great point. Yeah, I appreciate that. And it really is true, and this is something that I've not always been great at; active listening is really what we're talking about here. And just an I'll just we'll wrap up with this, the active listening is listening, not so you can respond, not so you [00:53:00] can tell people what is on your mind, but listen to respond to the person that's talking to you about what they're talking about. [00:53:07] And it's amazing if you take a step back sometime and pay attention, say how many people don't do that? It's pretty crazy. Oh yeah. I'd say even deep listening, I try to take it to a level in which I go, Okay, listening to respond is definitely not the goal here. And listening to listen is one thing, but I challenge you guys to take it even further. [00:53:29] And that's, listen to where you're hearing what they're not saying. I do think that there is a component. Listening at such a level in which you're really trying to decipher and see what isn't necessarily there, what is being said, think about every time you ever did an interview a, with a team member. [00:53:46] Listen, like that. Like literally listen and look for what's not being said or what is not there present. I think that if I could have this ambitious goal like to be the greatest listener in the world like we all have things we've gotta work on, [00:54:00] right? That would be a superpower worth having. [00:54:02] I wish that I could easily go and be that great of a listener at all times. It's tough. Humans. What is our attention span? It was something dramatic. I can't remember what the statistic is. Definitely takes a special person to be a great listener. Gosh, my wife is the best one that I know. [00:54:17] It's reason 884. Why I married her. I don't think my life has many choices, but be a good listener because I just I, I do talk a lot, I, it is something you have to train yourself on and anyhow, so I do wanna ask one last thing. So I do want you to; you guys have roof con coming up, right? [00:54:38] We do. You're gonna be doing some cool stuff at Roof Con. Personally, You're gonna be doing some stuff there. Can you tell us? Yeah, man, I'm excited about them, and thanks for bringing that up. Yeah. As I was telling you earlier like I'm an operations guy. I work a lot with the strategy here at RYNO. [00:54:51], one of my many roles is to understand Google, right? It's to really make sure the team's in alignment on what our actual strategies are going to be and how we're going to grow [00:55:00] these businesses. Using these search engines. So it's funny, anytime I go out to these shows, these trade shows, these events like I feel like I'm on a field day. [00:55:07] Like, I'm not in sales. I don't commonly go to these events. So when you see me at one, it's because we're there to educate. And that's a service. World Expo was so fun last week cuz, literally like the goal was to go in there and just teach people how to do things that we do, right? So that they don't need us, right? [00:55:20] But yes, to your point, Roof Con is, it's one of those opportunities. I'm getting the opportunity and the privilege to attend Orlando. Get out there with our VP of sales, Jeff, where he's got a keynote presentation. I'll be running a marketing panel just to try and share all the wisdom I can, especially about digital, and just help businesses accomplish their goals. [00:55:41] But I'll also be doing a breakout all about Google Maps. I could literally spend a whole episode on this query, but I would just tell everyone this, like Google Maps, it's the easiest. Free, 100% free tool that, if you just try, you can easily generate leads without the need [00:56:00] of a digital marketing agency. [00:56:01] And I'd love an $18,000 roof with zero cost just because I'm paying attention to Google Maps and following some of the steps I'm gonna share. For those of you that have been kind enough to sit through this past hour, I hope to see you at Roof Con. I'll be doing a breakout and giving you all of those tricks and step-by-step tutorials on what you can take back to your organization and how to do it yourself. [00:56:21] And a very easy way to look at a report and literally say, Hey, all those things Mike told me to do resulted in X number of new roots. Dude, that's awesome. That's probably the best thing that you could have said, because look, I, and I don't even know the information that you're talking about, but I'm super interested, so I can't wait. [00:56:38] I can't wait to hear you talk about this. It's gonna be dope, dude. Yeah, I hope you're in there, man. Sit in, I'll, and We'll make sure it's fun. If there's anything I can promise, it'll be entertaining, No doubt. No doubt. Listen, tell everybody where they can find you and all that good stuff. Any information you wanna tell everybody about you, yeah. [00:56:55] Yeah, man. So listen to our website RYNO s s.com. That's [00:57:00] r y n o s s.com. That's just to learn more about what we do and who we are. But this is my passion and like my, I literally sleep and breathe this stuff. I love having the ability to change the trajectory, not just of my employees here, but of businesses too. [00:57:18] I get that business owner, this is their life's work. And for them to put their trust and faith in us to help them grow it is a gift in itself. I'm blessed. So I say that to tell you guys, please don't ever hesitate to reach out to me directly; I literally will give you my email, direct email here. [00:57:31] It's m as in Michael Venidis, that's V E N I d I s@RYNOSS.com. And I'm always talking to stuff, Man. If you got some simple questions, don't hesitate to reach out and utilize me. It's literally a hobby. So you're not a burden. And I'm here to help, and I wanna see everyone succeed. That's what I love about life. [00:57:52] It's all about being positive and helping lift each other up. You're the man. I appreciate it, brother. Absolutely. Thank you so much for your time, Corey. Dude, this was [00:58:00] fantastic. Thank you so much. I appreciate you, man. We see ya. Relevant Links: Michael Venidis CXO RYNO Strategic Solutions mvenidis@rynoss.com https://wwwrynoss.com You can TEXT Corey at 919.896.9999 or go to https://www.hvacplumbingsales.com Please join my free Facebook group https://www.facebook.com/groups/thetradeschools Follow me at: https://www.instagram.com/coreyberrier/ www.linkedin.com/in/coreysalescoach 9 Simple Steps to Sell More $H!T! http
In this episode, Mitch and David discuss a topic that was inspired by Brad Lea. Brad has a unique ability to simplify things and deliver massive action as a result. Mitch had a chance to listen to him speak and we tell a story that Brad told and we apply it to business. We also discuss a very real list of financial surprises that Mitch is encountering with his business. We go voer what led up to those surprises and how you can avoid them in the future. We also talk about how you're never out unless you choose to give up. If you have questions you'd like us to answer, please feel free to email them to AskMitch@MitchSmedley.com Thanks for listening and thanks for sharing! Enjoy the show!
Vanessa is a Registered Dietician who uses science based nutrition to simplify eating and help people build a better relationship with food. She gives her clients a realistic approach to nutrition in order to help them take an active role in their health journey and break through the noise of the diet industry. Sydney and Vanessa talk: -What healthy actually means and how to make it less complicated -What to eat based on your goals -How to support a changing body through nutrition and lifestyle shifts -What diet actually works -Debunking some of the claims by the diet industry -What she wants you to know about diet and health Thank you to our sponsors! Go to zocdoc.com/SYDNEY and download the Zocdoc app to sign up for FREE to book a top rated doctor! Reach out! Host: @sydneylotuaco @somethingtosharepodcast Guest: Vanessa Rissetto co-founder of Culina Health More on Culina here! Learn more about your ad choices. Visit megaphone.fm/adchoices
The hardest thing to do sometimes is keeping things simple. Our tendancy is to over complicate, becuase it makes us feel like we have more control....more variables to hold on to, right?! There are always going to be things you can add, always things you can change… but how can you deliver something in a way that is not over complicated? Sometimes the work is letting go. Letting go so that you can show yourself that it can be easier, that it can be simpler, that you know what you're doing. You don't have to grab on so tightly to all these external things to help you FEEL like you have more control... Join me for my Package Your Expertise masterclass (workshop style) with LIVE coaching/mentoring…you can ask anything and we'll brainstorm ideas specifically for you! And it's free. You'll leave with a fresh perspective and ideas to act on right away
Daily Leadership Challenges and Tips We hope you enjoy these daily leadership tips and challenges. Our hope is that these tips and challenges will motivate you, make you think, provide you with actionable steps, bring your team together, make your team more productive and profitable, and generally keep you interested in continually learning about leadership, because leadership is a life-long learning process. This show is brought to you by The Current Leadership Coaching Team or CLC Team, and we offer a variety of ways for you to continually have leadership training and development. Our primary focus is on team leaders; specifically, leaders in the manufacturing industry who have multiple leaders they work with while leading their own teams both independently and in conjunction with other teams within the same organization (either at one large site or in separate locations). We have seen how different leaders within an organization can be leading their teams in vastly different ways, producing different results. We work to unify all of the leaders of an organization so that you have one big SUPERIOR Team, or a team that is Self-Aware, Unified, Persevering, Empowered, Relationally Safe, Intentional, Optimized, and Resourceful. The CLC Team accomplishes this is a variety of ways and by using various learning methods: 3 to 4-hour workshops (on-site or online) Online Leadership Community (weekly zoom calls that cover leadership topics) The Complete Leadership Development System Leadership Mastermind (online and annual event) Our Current Online Community for Leaders is currently open! The monthly price is $47 a month and this includes one weekly “live” zoom call, full access to our leadership library of video courses, full access to all the replays of prior zoom calls, and a private community to connect with other leaders! To find out more and/or to join, please visit https://www.currentleadershipcoaching.com/offers/jiWzoLKJ or https://www.clcteam.com For more information on the Current Mastermind Group, click on the following link: https://www.currentleadershipcoaching.com/currentmm To get our FREE Guide and video that tells you the NUMBER ONE Hiring Question you should be asking in order to Hire the Right Person for the job Without Fear of getting a bad hire, click the following link: https://www.currentleadershipcoaching.com/hiringquestion To get your FREE One-Page Goals Worksheet, visit https://www.currentleadershipcoaching.com/goals Contact us: Paul Grau Jr. at Paul@clcteam.com Jennifer Grau at JenG@CLCTeam.com Please “Like” the CLC Team Facebook page: https://www.facebook.com/RunToYourChallenges Join our brand new Facebook Group (Current Leadership Group): https://www.facebook.com/groups/currentleadership For fitness goals encouragement join the Facebook Group “Run To Your 500-Mile Challenge” at https://www.facebook.com/groups/848658552257806 Thanks for Listening and Have a Blessed Day!
We struggle with simplicity. When something in life or business seems too easy, too effortless, or even just manageable -- our brain freaks out -- and makes it complicated. We're used to life feeling hard - so much so that it becomes our normal. We expect difficulty, so when we find ourselves experiencing something other than what feels challenging, our brain sees it as a problem. There's no doubt that motherhood and business (and life) have ups and downs that are unavoidable. But what is avoidable? The additional layers of pain and suffering we inflict on ourselves simply by overcomplicating. The truth is, when we expect something to be hard, it will be hard. When we open ourselves up to the possibility that something could be easier, our perspective shifts and our minds open to a different way of thinking. In this episode, you'll learn: • Where you're overcomplicating your life without even realizing it • Why you have a natural tendency to make life harder than it has to be • Why your brain sees ease and simplicity as a problem • The one question you can ask to invite ease into your life Are you on the list? The next round of MOMENTUM, the signature coaching experience for moms building businesses online will kick off in September! Join the MOMENTUM waitlist to be the first to know when enrollment opens.
What's really going on in Ukraine? The Russian invasion of Ukraine is getting more confusing and complex by the day. Or is it? Dennis sorts through the confusion and explores how the left and right are seemingly aligned on this terrible crisis. Donate today to help keep PragerU podcasts and videos free! PragerU.com/donate
Dennis Prager, Mark Levin, Glenn Beck. Don't Overcomplicate the War in Ukraine and Biden's Executive Order on Crypto. Don't Overcomplicate the War in Ukraine Fireside Chats ⋅ Dennis Prager ⋅ March 10, 2022 What's really going on in Ukraine? The Russian invasion of Ukraine is getting more confusing and complex by the day. Or is it? Dennis sorts through the confusion and explores how the left and right are seemingly aligned on this terrible crisis. Hell Is Ready for Putin https://youtu.be/Rnx0knUMyhU LevinTV Putin's ruthless invasion of Ukraine has revealed his evil ambitions. As the West mobilizes against his atrocities, Putin threatens the use of nuclear weapons against all who come to Ukraine's aid. Now, Mark and others are asking if it would be so bad to take Putin out. So, why is the Biden administration willing to settle for the slow death of Ukraine? For more LevinTV: https://bit.ly/2YU9XXS Click here to check out Mark Levin's Facebook page: https://bit.ly/2XuTpp7 Click here to watch more Mark Levin on BlazeTV: https://bit.ly/3tIHmQM Why Biden's executive order on crypto is this week's BIGGEST STORY https://youtu.be/_xtqxHqVPzM 32,052 views Mar 11, 2022 Glenn Beck 733K subscribers For Glenn the biggest story of the week is also the least talked about one: Joe Biden's recent executive order on cryptocurrency. In this clip, Glenn explains how the Biden administration is targeting crypto, what's to come from the contents of that executive order, how it likely will be used to further government's control over YOUR finances, and why he believes an entirely new currency — in the form of a digital dollar — may arrive by JANUARY. ► Click HERE to subscribe to Glenn Beck https://bit.ly/2UVLqhL ►Click HERE to subscribe to BlazeTV: https://www.blazetv.com/glenn Connect with Glenn on Social Media: http://twitter.com/glennbeck http://instagram.com/glennbeck http://facebook.com/glennbeck -------------------------------------------------------------------- Visit Pragertopia https://pragertopia.com/member/signup.php The first month is 99 cents. After the first month the cost is $7.50 per month. If you can afford to pay for only one podcast, this is the one we recommend. It is the best conservative radio show out there, period. ACU strongly recommends ALL ACU students and alumni subscribe to Pragertopia. Do it today! You can listen to Dennis from 9 a.m. to Noon (Pacific) Monday thru Friday, live on the Internet http://www.dennisprager.com/pages/listen ------------------------------------------------------------------------ For a great archive of Prager University videos visit- https://www.youtube.com/user/PragerUniversity/featured Donate today to PragerU! http://l.prageru.com/2eB2p0h Get PragerU bonus content for free! https://www.prageru.com/bonus-content Download Pragerpedia on your iPhone or Android! Thousands of sources and facts at your fingertips. iPhone: http://l.prageru.com/2dlsnbG Android: http://l.prageru.com/2dlsS5e Join Prager United to get new swag every quarter, exclusive early access to our videos, and an annual TownHall phone call with Dennis Prager! http://l.prageru.com/2c9n6ys Join PragerU's text list to have these videos, free merchandise giveaways and breaking announcements sent directly to your phone! https://optin.mobiniti.com/prageru Do you shop on Amazon? Click https://smile.amazon.com and a percentage of every Amazon purchase will be donated to PragerU. Same great products. Same low price. Shopping made meaningful. VISIT PragerU! https://www.prageru.com FOLLOW us! Facebook: https://www.facebook.com/prageru Twitter: https://twitter.com/prageru Instagram: https://instagram.com/prageru/ PragerU is on Snapchat! JOIN PragerFORCE! For Students: http://l.prageru.com/2aozfkP JOIN our Educators Network! http://l.prageru.com/2aoz2y9 -------------------------------------------------------------------- The Rational Bible: Exodus by Dennis Prager NATIONAL BESTSELLER "Dennis Prager has put together one of the most stunning commentaries in modern times on the most profound document in human history. It's a must-read that every person, religious and non-religious, should buy and peruse every night before bed. It'll make you think harder, pray more ardently, and understand your civilization better." — Ben Shapiro, host of "The Ben Shapiro Show" "Dennis Prager's commentary on Exodus will rank among the greatest modern Torah commentaries. That is how important I think it is. And I am clearly not alone... It might well be on its way to becoming the most widely read Torah commentary of our time—and by non-Jews as well as by Jews." — Rabbi Joseph Telushkin, bestselling author of Jewish Literacy Why do so many people think the Bible, the most influential book in world history, is outdated? Why do our friends and neighbors – and sometimes we ourselves – dismiss the Bible as irrelevant, irrational, immoral, or all of these things? This explanation of the Book of Exodus, the second book of the Bible, will demonstrate that the Bible is not only powerfully relevant to today's issues, but completely consistent with rational thought. Do you think the Bible permitted the trans-Atlantic slave trade? You won't after reading this book. Do you struggle to love your parents? If you do, you need this book. Do you doubt the existence of God because belief in God is “irrational?” This book will give you reason after reason to rethink your doubts. The title of this commentary is, “The Rational Bible” because its approach is entirely reason-based. The reader is never asked to accept anything on faith alone. As Prager says, “If something I write does not make rational sense, I have not done my job.” The Rational Bible is the fruit of Dennis Prager's forty years of teaching the Bible to people of every faith, and no faith. On virtually every page, you will discover how the text relates to the contemporary world and to your life. His goal: to change your mind – and then change your life. Highly Recommended by ACU. Purchase his book at- https://www.amazon.com/Rational-Bible-Exodus-Dennis-Prager/dp/1621577724 The Rational Bible: Genesis by Dennis Prager USA Today bestseller Publishers Weekly bestseller Wall Street Journal bestseller Many people today think the Bible, the most influential book in world history, is not only outdated but irrelevant, irrational, and even immoral. This explanation of the Book of Genesis, the first book of the Bible, demonstrates clearly and powerfully that the opposite is true. The Bible remains profoundly relevant—both to the great issues of our day and to each individual life. It is the greatest moral guide and source of wisdom ever written. Do you doubt the existence of God because you think believing in God is irrational? This book will give you many reasons to rethink your doubts. Do you think faith and science are in conflict? You won't after reading this commentary on Genesis. Do you come from a dysfunctional family? It may comfort you to know that every family discussed in Genesis was highly dysfunctional! The title of this commentary is “The Rational Bible” because its approach is entirely reason-based. The reader is never asked to accept anything on faith alone. In Dennis Prager's words, “If something I write is not rational, I have not done my job.” The Rational Bible is the fruit of Dennis Prager's forty years of teaching the Bible—whose Hebrew grammar and vocabulary he has mastered—to people of every faith and no faith at all. On virtually every page, you will discover how the text relates to the contemporary world in general and to you personally. His goal: to change your mind—and, as a result, to change your life.
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