Podcasts about healthcare summit

1. 41% – Of cybersecurity incidents in higher education are the result of social engineering tactics. 2. 37% – Increase in cyberattacks targeting educational institutions compared to last year, according to a report by NordLayer. 3. 80% – Of lower education providers have fallen victim to ransomware attacks. 4. 79% – Of higher education institutions have been targeted by ransomware attacks. 5. 86% – Of further education colleges in the UK reported experiencing a cyber breach or attack in the past year, according to a UK government survey.Rubrik's Healthcare Summit, happening virtually on September 12. You'll hear from the leaders of North York General, UCI Health and Seattle Children's hospital on the latest in predictable recovery, AI, cloud, and ransomware defense Sign up today at ThisWeekHealth.com/Rubrik

1. “Advocate Health grew its operating income for the first half of the year to $449.8 million, which was more than five times what it posted over the same period in 2023.” 2. “The hospital operator's revenue was spurred by a jump in patient volume, including inpatient surgeries rising 1.9%, outpatient surgeries growing 1.4%, and emergency department visits increasing 6%.” 3. “Through the first six months of 2024, Advocate Health blew past the financial markers it set in its inaugural year.”Rubrik's Healthcare Summit happening virtually on September 12th. You'll hear from leaders from New York General, UCI Health, and Seattle Children's Hospital on the latest in predictable recovery, AI, cloud, and ransomware defense. Sign up today at thisweekealth.com/rubrik

1. $52 million – Mercy realized this amount in retaining talent and engaging its workforce after integrating artificial intelligence into nursing systems. 2. 20% improvement – Nurses experienced a 20% improvement in their electronic health record (EHR) experience. 3. 17% increase – Mercy saw a 17% increase in nurse efficiency after the implementation of AI.Rubrik's Healthcare Summit happening virtually on September 12th. You'll hear from leaders from New York General, UCI Health, and Seattle Children's Hospital on the latest in predictable recovery, AI, cloud, and ransomware defense. Sign up today at thisweekealth.com/rubrik

Wouldn't this be a better world if everyone who listened to this podcast decided to mentor one person today for the next six months. I thought so too, so here's a simple framework to get you going.Don't forget to check out Rubrik's Healthcare Summit, happening virtually on September 12. You'll hear from the leaders of North York General, UCI Health and Seattle Children's hospital on the latest in predictable recovery, AI, cloud, and ransomware defense Sign up today at https://thisweekhealth.com/rubrik.

Healthcare leaders share some great strategies for enhancing the business skills of the IT department. Today we explore.Don't forget to check out Rubrik's Healthcare Summit, happening virtually on September 12. You'll hear from the leaders of North York General, UCI Health and Seattle Children's hospital on the latest in predictable recovery, AI, cloud, and ransomware defense Sign up today at https://thisweekhealth.com/rubrik.

In this episode, Amber Walsh, Partner at McGuireWoods LLP shares 3 key takeaways from a recent women's healthcare summit.

In this episode, Amber Walsh, Partner at McGuireWoods LLP shares 3 key takeaways from a recent women's healthcare summit.

Dr Brenda Kubheka is a medical doctor, researcher, and an entrepreneur. She is a founder and MD at Health IQ Consulting. She recently co-founded Matched Media, a health communications company and a founder of Women in Healthcare Summit launched in August 2022. Join our host Colleen and special guest Dr Brenda Khubeka. Her current work focuses on strategic clinical risk management and ethics. She has worked in the public and private health sectors at senior and executive levels including advisory work. Be sure to join us! #Vuka #Healthcare #Medical

State Comptroller Sean Scanlon talks about Hero Pay and the Healthcare Summit.

David Bjork, Founder of CWH Advisors and the Healthcare Summit at Jackson Hole, joins the show to discuss the big takeaways from the recently held summit, why he has a strict "no assholes" policy for summit guests, and the three big areas he thinks will impact U.S. healthcare in 2023. Those include the continued digital disruption of the patient experience, care delivered in the home, and a more sophisticated use of data to deliver care in the manner that specific populations need.

Today on Baldrey's Beat: Healthcare summit held in Ottawa. President Biden heckled during state of the union address. Selina Robinson announces she's been diagnosed with cancer. Learn more about your ad choices. Visit megaphone.fm/adchoices

A group of Ontario Liberals are hoping to convince Green Party of Ontario Leader Mike Schreiner to run for the party leadership. Steve Paikin and John Michael McGrath dig into what they're asking for and how switching parties has precedent. The federal government is hosting a health summit this week to hammer out a deal with the provinces over funding. We investigate what's at stake for your health care as Doug Ford goes to Ottawa. Marit Stiles was appointed leader of the Ontario New Democratic Party last weekend. She hopes to get the disengaged engaged in politics and to vote her into power next election. Stay connected to #onpoli and the latest politics across Ontario and at Queen's Park: https://www.tvo.org/ For questions or to suggest topics, email us at onpolitics@tvo.org Listen to more TVO Podcasts: https://www.tvo.org/podcasts Subscribe to TVO Media Education Group newsletters: https://www.tvo.org/newsletters Subscribe to The Agenda with Steve Paikin on YouTube: https://www.youtube.com/theagenda Follow Steve Paikin on Twitter - https://twitter.com/spaikin Follow John Michael McGrath on Twitter - https://twitter.com/jm_mcgrath Get the TVO Today app: App Store: https://apps.apple.com/ca/app/tvo-today/id1616182112 Google Play https://play.google.com/store/apps/details?id=org.tvo.tvomediaapp&pli=1 See more ways to access The Agenda with Steve Paikin and TVO Today: https://www.tvo.org/tvo-anytime-anywhere TVO Today is a trusted source of insight and information about life in Ontario and beyond. Our award-winning current affairs journalism, documentaries and podcasts explore relevant issues and inspiring solutions. Visit https://www.tvo.org for more.See omnystudio.com/listener for privacy information.

RECOVERING POLITICIANS PANEL: OTTAWA HEALTH CARE SUMMIT 12-12:30 PM Jane Brown is filling in for Libby Znaimer today. She is joined by Peggy Nash, former Ontario NDP MPP for Parkdale-High Park, John Milloy, a former Ontario Liberal MPP who served as a cabinet minister under the Dalton McGuinty  and Kathleen Wynne governments and John Mykytyshyn, a conservative political consultant and President of Bradgate Research Group. Today: Ottawa is meeting with the Premiers in a historic summit to discuss a new healthcare funding model. The premiers have been calling on the federal Liberals to increase its portion of the Canada Health Transfer from 22 per cent to 35 per cent. Meanwhile, here in Toronto, the City will be voting on a motion to expand the hours of operation for warming centres serving the homeless. Many advocates have been calling on the City to improve the conditions amid frigid temperatures outside this winter. Finally, we discuss the upcoming U.S. State of the Union address by President Joe Biden which comes on the heels of escalating tensions between Washington and China over surveillance balloons. CANADA'S RESPONSE TO EARTHQUAKE IN TURKEY & SYRIA 12:30-12:50 PM Jane Brown is now joined by Rahul Singh, Executive Director of Global Medic and Jason Nickerson, Doctors Without Borders' Humanitarian Representative to Canada based in Ottawa. The total death toll, at this time, in Turkey and Syria caused by a 7.8 magnitude earthquake this past Monday has increased to over 5,200 people. Turkey's President Recep Tayyip Erdo?an has declared a 3 month state of emergency as his government and other countries around the world try to deal with the crisis. Canada and organizations here at home are wasting no time in joining the humanitarian effort. We speak to two such organizations today on how their missions are going. MSF has been working in the region for the past 12 years, and we're supporting 23 health facilities in northern Syria. Rahul and Jason weigh in on the latest. WHAT ARE YOUR RETIREMENT SAVINGS PLANS? 12:50-1 PM Jane Brown is now joined by Barry Choi, a personal finance expert. How confident are you about your retirement savings? According to a new BMO survey, less than half of Canadians (44 per cent) are confident that they will have sufficient money in the bank to retire as planned. Meanwhile, most Canadians (74 per cent of respondents) are worried about how inflation and rising prices will impact their personal finances. Jane and our guest weigh in on the latest.

The Bill Kelly Show Podcast: The premiers of the Maritimes and Ontario say a "Team Canada" approach is needed to help the health-care crisis….but yesterday's summit was big on talk and low on immediate solutions. What needs to happen to help curve this crisis?  GUEST: Mike Schreiner, Leader of the Ontario Green Party and MPP for Guelph - Prime Minister Justin Trudeau and his German counterpart, Chancellor Olaf Scholz, appeared to pour cold water on the idea of shipping Canadian natural gas to Europe when asked about the proposal Monday. ALSO: Will Canada boost LNG exports amid German concerns? GUEST: Aurel Braun, Professor of International Relations and a Senior Member of the Munk School of Global Affairs at the University of Toronto - A plan that would see the PGA Tour stage 18 tournaments with 60 players and $20 million purses was one idea discussed among an elite group of players, including Tiger Woods, at a meeting earlier this week in advance of the BMW Championship. GUEST: Joe Callaghan, Journalist for The Toronto Star and The Guardian 

HealthLynked Corp Michael Dent tells Proactive that it will host a two-day global conference that explores promising anti-aging innovations, genomics and other medical breakthroughs that will impact patient care for years to come. Open to the public, the second annual Future of Healthcare Summit will be held on Friday, March 18 and Saturday, March 19, 2022, from 7pm-9pm at Arthrex One Conference Center, 1 Arthrex Way in Naples, Florida. The summit is intended to help patients take charge of their healthcare decisions, and features presentations and discussions by eight distinguished speakers across medical disciplines.

Dr Jacques Ludik presented at the AI and the Future of Healthcare Summit hosted by Machine Learning Africa on 28 Oct 2021 on "Ultra-personalized AI-enabled Healthcare and Wellness". Video: https://youtu.be/xwwWBM8aF1g See also chapter 7 in his book "Democratizing Artificial Intelligence to Benefit Everyone" on this topic. E-book, Audio book and Paperback book now available world-wide. More details on JacquesLudik.com Machine Learning Africa: https://www.aiinhealthcare.co.za/ai-in-healthcare-summit-2021/ https://youtu.be/E4BRVKT9d3o #ai #healthcare #future #wellness https://lnkd.in/dkyxwiyj https://lnkd.in/dTwiz8F8 Vive Teens, Cortex Logic, Cortex Group, Machine Intelligence Institute of Africa | MIIA, #artificialintelligence #africa viveyou.com journeywellness.co.za cortexlogic.com cortexgroup.ai Machine Intelligence Institute of Africa (MIIA) - miiafrica.org  

Holly Kalua BSHA, BSM, RN, CBHC Holly Kalua has experienced 35 rewarding years in her nursing career. First, she solidified her clinical skills in many challenging and interesting areas. She also expanded her revenue cycle expertise over the last 20 years in leadership, appreciating the privilege to mentor and support the success of her staff. Holly's expertise created opportunities with larger audiences through her past radio show, “Sound Living”, her “Perspectives Podcast”, and being a guest on other podcasts and webinars. Speaking engagements include National Conferences and Corporate Leadership Facilitation. She has recently been pursuing her most passionate work through hosting a Healthcare Summit, Nursing Workshops, 1:1 Coaching of Healthcare Professionals, and a Team Empowerment Facilitator as a Certified Human Behavior Consultant in DISC Personality Perspectives Feel free to E-Mail me at: PersonalityPerspectives@gmail.com Better yet, you can set up a Free 15 minute Zoom Session/Call to answer your questions: https://calendly.com/hollykalua-nursecoach Nurse Career and Empowerment Coaching: www.NurseCoach.co DISC Assessments for our sessions: https://www.personalityservice.com/portal/VAUU/store Common applications for DISC personality profiles: Human Resources and hiring Team building Professional development Leadership training Sales training Conflict management and conflict resolution Career help and job matching People skills awareness Leveraging strengths in the workplace DISC profile feedback examples: Individual strengths Personality traits Communication style Ideal work environment Motivational style Leadership style DISC charts to show personality traits visually Team interaction preferences Conflict management suggestions

Dr. Alan Lotvin, M.D. (Executive Vice President, CVS Health and President of CVS Caremark) joins us for a special episode of CareTalk, recorded “live” from the emids virtual Healthcare Summit 2020. In this episode John Driscoll and Dr. Alan Lotvin discuss CVS' efforts in kidney care, the need for home dialysis, preparing for a COVID-19 vaccine and much more.  About Dr. Alan Lotvin, M.D.Alan Lotvin, M.D., is executive vice president of CVS Health, and president of CVS Caremark, the company's pharmacy benefits management (PBM) business. In this role, Lotvin oversees all aspects of the PBM business including sales and account management, operations, mail service pharmacy, CVS Specialty, and CVS Kidney Care. Lotvin also drives PBM strategy, new business development and client relationship management and retention.Prior to his current role, Lotvin served as executive vice president and chief transformation officer of CVS Health, and before that executive vice president of CVS Specialty, the specialty pharmacy of CVS Health.Before joining CVS Health in 2012, Lotvin was president and chief executive officer of ICORE Healthcare, a Magellan Health Services company. Previously, Lotvin held multiple roles at Medco Health Solutions, including president of Medco Specialty Pharmacy Services and senior vice president of Manufacturer Contracting.Lotvin holds US Patent #6269819 Method and Apparatus for Circulatory Valve Repair. He is co-author of the book Live Better, Live Longer.Lotvin began his career as a practicing cardiologist in New Jersey. He holds a master's degree in Medical Informatics from Columbia University and a Medical Degree from the State University of New York Health Sciences Center in Brooklyn.Watch this episode on YouTube: https://youtu.be/hseily4BSDM

The show kicks off with our monthly segment with Vanesse Lloyd-Sgambati's VLS Journeys Vanesse interviews Sili Recio the author of If Dominican Were a Color and Sili Recio. For her feature “What is Philadelphia Reading? Vanesse speaks with children's book author Jamilah Thompkins Bigelow who is an educator and writer who centers Black and Muslim children in her work. Her latest book is Your Name is a Song.October is AIDS Education Month and Philadelphia Fight's Institute for Community Justice is presenting Justice, Reentry and Healthcare Virtual Summit October 5-9th. I speak with Assata Thomas, Director of the Institute for Community Justice.https://fight.org/justice-reentry-healthcare-summit-2020/ I have a fascinating interview with Mary-Frances Winters, author of Black Fatigue: How Racism Erodes the Mind, Body and Spirit. Beautifully written and deeply researched, Winters describes how centuries of racism have created a burden that impacts the economic, health and emotional well being for Blacks in America.https://www.wintersgroup.com/team/mary-frances-winters/

Aside from having an excellent product, one of the best ways to foster adoption is by building community support early on. One company that has reaped the rewards of taking this approach, is Rasa, an open-source, natural language understanding framework that helps companies build mission-critical contextual assistants, and its co-founder and CTO, Alan Nichol, joins us today. We kick this episode off by learning more about Rasa’s mission to become the no-brainer technology for building conversational AI. They are achieving this through their relentless commitment to community, developer empowerment, and by what Alan calls a ‘no fairy-dust attitude.’ Building conversational AI is not easy, which is why Rasa is inviting developers along for the journey. From there, we move onto why Alan believes it’s important to get products in front of users at soon as you can. Rather than waiting for full development, if you get what you can into people’s hands and let them use it, the feedback will be much richer, culminating in a better outcome. We then move into discussing the benefits of open-source. There are almost an infinite number of advantages according to Alan, from increased innovation surface area to the ability to squeeze out extra performance. However, the financial realities are important, and we discuss how Rasa’s enterprise products fulfill these needs. We round the show off by diving into the five levels of conversational AI and where we currently are, why intents are hindering the scalability of these products, and what’s in the pipeline for Rasa. Highlights● Available at http://bit.ly/voicetechpodcast-ep073 Quotes from the show[14:43] If you’re building conversational AI, you use Rasa. That's where we’re headed.[13:23] To build a good assistant, build a bad assistant, then give it to people to test.[24:32] If you think that defensibility is having a secret algorithm, you’re living in a fantasy[42:06] We’re trying to build a good foundation and then build the right tools on top of that. Links to clickManning books

As the voice industry continues to grow in leaps and bounds, conversational components stand out as a key development moving forward. What are these conversational components? Simply put, they are modular blocks of customizable, reusable conversational services, accessible via APIs that can fit together in a myriad of ways to form larger, conversational flows. Conversational Components, known as CoCo are leading the charge with this modular-based component approach. In this episode, Yaki Dunietz, the company's CEO, who has been working in conversational AI for more than 20 years, and Jason Gilbert, lead conversation designer at CoCo, who has designed text-to-voice experiences across a range of conversational channels, join us to share more about the company and its unique approach to chatbots. We kick the show off by diving into CoCo’s service as a hub and directory for conversational components. We learn about how the components are accessed, vendor publishing, and how searches on the platform work. From there, we move onto how the bots handle queries, both in and out of context. It is vitally important for these bots to engage in small talk, which requires a few thousand smaller bots all to fire at the same time. Through increasing access, CoCo hopes to encourage collaboration and in doing so, propel developments in the space forward. We round off the show by learning more about Yaki and Jason’s respective backgrounds and how it shaped their thinking, what it takes to build a bot’s personality, and what the future has in store for CoCo.Highlights● Available at http://bit.ly/voicetechpodcast-ep070 Quotes from the show[07:22] The component resides on the platform[25:03] Good chatbots, and even good digital assistants, have personality[43:16] Forging personality and character, creating a chatbot experience, is an artformLinks to clickManning books

Today on the show, we welcome Jan König, co-founder of Jovo. Jovo is an open source layer that lets you build and run voice experiences across multiple devices and platforms including, Amazon Alexa, Google Assistant, Samsung Bixby, mobile phone and web apps, and many more!In this episode, we get an inside look into Jovo’s architecture and business model, as well as the latest and greatest version of the build-once deploy-everywhere solution for voice. Jovo version 3 has just been released, and it expands the number of channels you can build for, which now includes Twilio, Facebook Messenger, and even Samsung Bixby. The product has significantly matured and is used by many top brands to build world-class apps today. Not only do we dig into all the new Jovo v3 features, but we speak about the challenges involved with building an open source startup. On the dev side, we take a look at standards, software patterns, and the design considerations between voice bots versus chat bots. On the industry side, we explore best practices, where the voice market is going beyond the big platforms, and much, much more.Jan is a highly concentrated source of information, and the insights per minute in this episode is off the charts! So, if you’re looking to have your mind-blown, in multiple directions, then take a listen!Highlights● Available at http://bit.ly/voicetechpodcast-ep068 Quotes from the show[05:17] For us, voice is not just an afterthought. [15:50] We’re already seeing companies adopt our component features.[16:15] There’s not a lot of best practices out there in the voice space.[24:00] Voice is a niche right now, which makes it difficult for an open source voice startup.[27:55] The really good experiences are built by cross-functional teams. Links to clickVoice of Healthcare Summit

No mask? No problem. Based on attendee pushback, a coronavirus test at the door will be the only health safety measure for this business event. Do attendees want to wear masks and keep their distance when meetings resume, or will such practices detract too much from the experience of live events? That’s a question Bradley Metrock, CEO of Nashville-based Score Publishing, has been grappling with for months. His team painstakingly created Project Voice Series Protocols that would include COVID-19 testing, daily temperature checks and health monitoring. “It was really hardcore,” says Metrock. “We said there’s going to be masks, distancing, no food, no swag.” The 420-person capacity of the conference center at Harvard Medical School would be cut down to 200 with appropriately distanced room setups. But two factors upended that plan: Harvard will likely remain closed until Labor Day, and attendees didn’t want to come to an event so mired in health safety measures. Within days, a completely different plan was hatched. The Voice of Healthcare Summit, Special Edition, will be a one-day event at the Boston Winery on Aug. 5, 2020, with a projected 125 to 150 participants. The only health protocol will be a COVID-19 test at registration. Those who test positive will be sent home with a refund; those negative will enjoy a “halfway normal” event, said Metrock. We spoke with Metrock on May 15 about the factors that drove his decision, and how he expects to pull it off.

I was recently joined by Paul Fipps, the Chief Digital Officer of Under Armour and Gyre Renwick, Vice President of Lyft Business.  We sat down before a live audience in Nashville, at the sixth annual emids Healthcare Summit, to discuss the topic of Google, Alexa and the future of voice activated healthcare.  Our panel was part of a two-day event, focused on maximizing technology to fundamentally alter the business of care delivery.    Visit A Second Opinion's website here: https://asecondopinionpodcast.com/ Engage with us on social media at: Facebook Twitter Instagram

In this episode, Teri talks to doctors Matt Cybulsky and Reid Maclellan, who were both with him at the Voice of Healthcare Summit in Boston in the summer.The three interviewed each other in more of like a fireside chat about the incredible things going on at the intersection of voice technology and healthcare, and in particular the great stuff that they heard when they were at the Voice of Healthcare Summit.Matt Cybulsky is the founder and chief consultant of IONIA Healthcare Consulting, where they offer organizations with support addressing strategic and operational innovative projects. His expertise focuses on technology and healthcare delivery.Reid Maclellan is a physician and adjunct professor at Harvard Medical School and Boston Children’s Hospital. He’s also an instructor of surgery at Harvard Medical School as well as the founder and CEO of Asclepius, an artificial intelligence company with the mission to restore the care in healthcare and improve quality of life for patients and physicians. Key Points from the Discussion!Conversations at the Voice of Healthcare Summit around building applicable tools, ethics and privacy, and expanding tech for voice-first.Key Takeaways from the SummitCompared to the summit in 2018, the number of people doing incredible things in the voice space and healthcare more than doubled. This is evidence that there is a lot of continuously increasing interest.The breadth of different speakers who were representing so many organizations also increased.There were so many different topics in voice and healthcare.We are going to see a skyrocket in wonderful applications that are going to assist physicians and patients in healthcare.Tangible Builds for VoiceThere’s been excellent research in the integration of voice technology into EMRs.The idea of vocal biomarkers is a fascinating area with great potential.There are different voice applications, like from the Mayo Clinic, which has been growing their applications beyond just being informational skills to integrating patient care with voice technology.Beyond Pilot Projects2019 has been called the year of the pilot.Most revolutionary applications that could impact healthcare on a massive scale are still in pilot stage.Some of the organizations, hospitals, and clinicians that have their own pilot projects that they want to grow will need to hasten their efforts in coming out with tangible tools, because some of the larger firms with more capital will start introducing voice tools and interactive features that may be a little more advanced. One of the biggest barriers to launching health-oriented voice applications at scale has been the protection of users’ privacy. With the recent HIPAA Compliance for Alexa for certain institutions, we are going to see some of the healthcare applications come online.The Mayo Clinic has been giving patients a lot of information through voice applications.AI in GeneralA user can converse with an AI type bot in different ways.AI is not intelligent until the creator makes it that way. That’s why a lot of AI was originally formed based off of image pattern recognition because it was easy to give the computer a bunch of data (all the same images), and then a few that were different, for it to learn.With the advent of NLP (Natural Language Processing), AI can understand conversations and words.There will be a cultural change for physicians to really adopt conversational AI.Notable Speakers at the SummitNathan Treloar of Orbita is a heavyweight boxer in the voice first world. Orbita has tools that are tangible and being used in the market. They’ve been able to achieve great milestones.Stuart Patterson of LifePod opened people’s eyes in as far as what can be done in home health, keeping families informed about loved ones who are ill, care for the elderly, and so much more.Punit Soni of Suki talked about the concept of being able to utilize voice while you’re hands-on with the patient and not being distracted by the keyboard and screen.Bianca Phillips of e-Health Consultants talked about the ethics and law of voice technology in health.Other interesting speakers included Michael Antaran of CARROT Pass, Henry O'Connell of Canary Speech, Audrey Arbeeny of Audiobrain, and others.Voice as a Potential Vital SignThere’s a study that was done by Mayo Clinic and BeyondVerbal to look at patients who were going in for a coronary angiogram and they had those patients read different statements. They then looked at the outcomes of the coronary angiograms and found a statistically significant correlation between the way someone speaks and the risk of coronary heart disease.They also did a study to look at people with congestive heart failure. They followed those people over time and had them read or describe an experience. They found a statistically significant correlation between the way someone spoke and the risk of death.Links and Resources in this EpisodeThe Comprehensive Flash Briefing Formula CourseVoice of Healthcare Podcast See acast.com/privacy for privacy and opt-out information.

Mike Hollis, president of strategic business at healthcare technology firm emids, shares how he brings healthcare’s biggest brands to the biggest night of country music, the CMAs—and how he ties it all back to proven business results.  In this episode, we dive in to: How to stay up-to-date on the latest and greatest trends in health tech and business  How to leverage knowledge and expertise to create valuable relationships in the industry and why those partnerships matter  How emids is able to bring brands like Lyft, Under Armour, Aetna/CVS and others—some of the biggest names in healthcare and retail—together for a dialogue about digital transformation at its annual Healthcare Summit and CMA Celebration in Nashville

Artificial Intelligence returns as host Bradley Metrock (CEO, Score Publishing; Host, This Week In Voice) interviews Bola.AI CEO and founder Rushi Ganmukhi. Leading up to The Voice of Healthcare Summit, which is returning to Harvard Medical School in August, Ganmukhi describes Bola.AI's pioneering work with the electronic health record, how the company got its start and its unique name, and what's next for AI within modern healthcare. AI is part of the VoiceFirst.FM podcast network.

In this episode, Teri welcomes Bradley Metrock, the CEO of Score Publishing and the creator of VoiceFirst.FM, the leading podcast network covering everything about voice technologyBradley is the guy behind some of the best voice technology events out there in all different sectors. The flagship event that he puts on is Project Voice, and he also puts on many voice events covering many different verticals and industry sectors which include healthcare.Key points from Bradley!The Voice of Healthcare Summit 2018 and 2019, and some of the things that he has observed over the last year with regards to the evolution of voice technology particularly in the healthcare sector.Amazon Alexa’s HIPAA Compliance and how it will affect Amazon in both the short and long term.Developing an Event Around Healthcare and VoiceThe genesis of the Voice of Healthcare Summit started with the Voice of Healthcare Podcast which he co-created with Dr. Matt Cybulsky.They needed an in-person gathering of all the people interested in voice technology and AI, and its intersection with modern healthcare. The perfect venue for it was Harvard Medical School. They piloted the event in 2018 and it went very well. They had very qualified attendees and fantastic speakers.The Current Happenings in Healthcare and VoiceWe have sort of reached a saturation point especially for the early adopters of voice technology. There’s a prevailing thought on what the next voice technology that will carry us forward will be.There are still plenty of people who are yet to interact with computers by voice. More people are still discovering what voice technology can do for them that other interfaces cannot.It feels like the industry is plateauing, but several companies are making major moves.Samsung came out with a number of developer tools and Bixby 2.0. Apple hired some people to get more serious on improving Siri. Microsoft’s decision to partner with Amazon Alexa had a number of positive implications for their business.Different companies are diving into voice strictly into specific verticals.He predicts that there will be some sort of killer voice app in healthcare that will open up people’s eyes to the potential of what voice can do for people everywhere. Looking at the conference program at the Voice of Healthcare Summit 2019, one company called Canary Speech is well-funded and has top-notch computer scientists involved. They use voice to impact healthcare by analyzing the sound waves in someone’s voice, and measuring them against the person’s baseline and other benchmarks that they have.Other companies that will talk about their great voice apps include CARROT Pass, The Mayo Clinic, Orbita, Lifepod, Triad Health A.I. (They have a very different approach using their voice platform to help people who have been diagnosed with Parkinsons), Transform9, and many more.Innovation in Voice for Healthcare Versus Other VerticalsThe amount of innovation taking place in other verticals is huge but the attention on them by their respective sectors is different. For example, in the hospitality sector, based on the Voice of Hospitality Summit, there is a lot of innovation going on but there is very little attention on that from the hospitality market. The adoption of those technologies is very slow.From the Voice of the Car Summit, there’s plenty of innovation going on in voice technology for cars, but the attention from the market is slightly less than in healthcare or hospitality.Amazon Alexa’s HIPAA ComplianceIt brings things to a whole new level.The number of devices being sold is something that can’t be ignored.The fact that Amazon would go to the trouble of getting Alexa to be HIPAA Compliant sends a signal that voice and AI can deeply impact healthcare positively.Links and Resources in this EpisodeVoice of Healthcare Summit 2019Voice Summit 2019 See acast.com/privacy for privacy and opt-out information.

In this episode, Teri welcomes Bradley Metrock, the brains behind the VoiceFirst.FM network.Welcome Bradley Metrock!Bradley is the CEO of Score Publishing which runs the Digital Book World, The Alexa Conference, The Voice of Healthcare Summit, and the global podcast network VoiceFirst.FM. The Alexa Conference will be taking place between January 15 to 17th 2019 in Chattanooga, Tennessee. The conference is a worldwide gathering of Alexa developers and enthusiasts.VoiceFirst.FMHas a number of podcasts across the world that people enjoy including the Alexa in Canada podcast.The podcasts have a total of more than 100,000 listeners across 56 countries.Top Stories of 2018Apple failed to be more competitive. Siri has made some strides but Apple is still flailing about at the end of 2018. New consumer habits are being formed on a daily basis and they don’t involve the Apple ecosystem, but instead involve the Amazon Alexa and Google ecosystem.Samsung rolled out their new developer tools and showed an entirely new paradigm for how development on a voice assistant will work for Bixby. This means Samsung is going to be fertile ground for third-party developers. They’re going to be a healthy competitor for Amazon and Google.Google Duplex came out over the not summer and it was so advanced that it shocked the market. It is more advanced in several significant ways than what Alexa can do at the moment.Amazon has had a good year. They have sold a huge amount of devices and they have had a steady drum beat of new features that have come out over the course of the year. They have entered into many new locations, not just the US.Research shows the use of voice assistants and smart speakers has reduced usage of the smartphone.Prediction: By December 2019, Samsung will be just as much a part of the conversion with activity around voice assistants like third party development and general growth, as Amazon and Google.Samsung is about to take a big leap. If they continue with their efforts, they are poised to challenge both Amazon and Google.There are features of the Samsung voice assistant ecosystem that don’t exist on the Alexa and Google Assistant ecosystems.Amazon has a huge lead, a huge install base for Echo devices, a hug developer community, and a huge community of evangelists.The Alexa ConferenceIt is the worldwide gathering of the Alexa development community.2019 is the 3rd year it’s taking place. It’s the first year that Amazon has supported the event as a platinum sponsor.There will be more than 500 people. There will be a lot of exhibitors showcasing products and services related to Alexa.It will be the first dedicated exhibit hall to Alexa dubbed “The Alexa World Fair”There will be an awards program called “The Alexa Awards”The overall goal of the conference is to gather together the Alexa development community as well as many other enthusiasts who include executives, marketers, developers and strategists.Legendary entrepreneur Nolan Bushnell will be co-presenting about his new company, X2 Games which is a game developer that is only creating games for Alexa. He will also talk about their new murder mystery game called St. Noire.Gimlet Media, a huge narrative fiction podcast company, will be there sharing how they have used smart speakers.Mayo Clinic will be there talking about how they have deployed voice technology in their organization.List of resources mentioned in this episode:The Alexa ConferenceVoice First FMVoice First EventsOther Useful resources:Voice in Canada: The Flash BriefingComplete List of Alexa CommandsReviews of top Alexa Skills in CanadaAlexa-Enabled and Controlled Devices in CanadaTeri Fisher on TwitterAlexa in Canada on TwitterAlexa in Canada Facebook PageAlexa in Canada Community Group on FacebookAlexa in Canada on InstagramPlease leave a review on iTunesShopping on Amazon.caThe Alexa Conference, presented by VoiceFirst.FMuse promo code ALEXAINCANADA for 20% off See acast.com/privacy for privacy and opt-out information.

The Creative Director of Bridge talks at the Healthcare Summit in London on the human element within organisations. What is a brand? Why do we love or hate certain brands. How does it link with employee engagement?

In this episode, Teri welcomes Bradley Metrock, CEO of Score Publishing and the creator of the Voice of Healthcare Summit.Bradley Metrock is the man behind the VoiceFirst.FM podcast network, The Alexa Conference, and now the Voice of Healthcare Summit, and he joins me today to recap the 1st Voice of Healthcare Summit that took place on August 7, 2018 in Boston at the Martin Conference Center on the campus of Harvard Medical School.Key points about the Voice of Healthcare Summit from Bradley!Bradley, along with Dr. Matt Cybulsky, host the Voice of Healthcare Podcast. The voice of Healthcare Summit began as an extension of the podcast.There were 150 registered attendees for the inaugural pilot Voice of Healthcare Summit 2018.In an age of social media and the internet, it has never been more important to have physical, in person, live events for people to connect and collaborate.Some of the feedback for next year has been to create break-out sessions to focus on areas such as health and wellness, drug adherence, implementation in the OR, and others.Attendees came from many different companies, organizations, academic institutions, as well as healthcare providers.A report will be forthcoming on the results, key findings, and takeaways from the conference.The #VOHSummit18 hashtag had close to 1.5 million impressions on social media over the 24 hour period of the conference!Speakers covered many different areas, resulting in a very successful and engaging program, highlighted by the 2 keynote speakers: Rowena Track from Cigna and Ilana Shalowitz from Emmi.The same venue has been booked for a 2 day event in 2019: Aug 5-6, 2019. Next year’s event will be expanded to 2 days and include an exhibitor component as well.Links and Resources in this EpisodeBradley Metrock on TwitterVoice of Healthcare SummitVoice of Healthcare PodcastVoice First Health Podcast Interview with Keynote Speaker, Rowena TrackVoice First Health Podcast Interview with Keynote Speaker, Ilana ShalowitzDr. Teri Fisher on TwitterDr. Teri Fisher on LinkedInPlease leave a review on iTunesThe Alexa Conference, presented by VoiceFirst.FMuse promo code ALEXAINCANADA for 20% off See acast.com/privacy for privacy and opt-out information.

Aug 6, 2018 See acast.com/privacy for privacy and opt-out information.

In this episode, Teri talks about the amazing experience he had at Voice Summit 2018. With more than 3000 attendants and talks that covered every aspect of voice-first technology, from smart homes to voice gaming, it’s safe to say it was a smashing success. With so many amazing people around, it was impossible to sit down and have a comprehensive talk with everyone, so Teri asked some of the top influencers to share their thoughts in the form of a clip. So, here they are, from Canada to Germany to Israel, listen to what they have to say about voice technology’s future.1. Bradley MetrockCEO of Score PublishingRuns The Alexa Conference and is also the brains behind Voicefirst.fmBradley was a guest on the Alexa in Canada Podcast. Listen to his interview here.“There is a lot of excitement about voice. A lot of startups and established companies trying to learn how to do voice.”2. Florian HollandtGame Developer at JovoOne of the key authority figures in voice-first gamesVisit his blog on Medium here.“We’re developing an open-source framework which allows people to do cross-platform voice apps. I’m looking forward to hearing the experts on Alexa speak and learn from them.”3. Michael NavatCo-founder of Verto Lab“We are very excited about the new platform, the new voice platform, which allows you to play easily hands-free games that are actually meant to be played by voice.”4. Sophie BeckermanClient Strategist at Fresh Digital Group“I’m so excited to see how much voice can change the future and change the world. Voice is now and it will only grow in the future.”5. Roger KibbeCEO of Voice Craft“It’s amazing how far voice has come, and there is so much more for us to do.”6. Marisniulkis LescailleFounder of Voice First Labs“One of the things that really struck to me in the keynote is that the biggest challenge today we have in designing voice applications is designing human conversations.”7. Michael NovakPartner at Digital Transformation Partners“In the last two years, we’ve watched the audience and the understanding where voice can be used grow immensely.”8. Heidi CulbertsonCEO and Founder of MarveeHeidi was a guest on the Alexa in Canada Podcast. Listen to her interview here.“Often times, with aging, things become difficult that used to be simple, and voice brings back the simple.”9. John KelvieCEO of Bespoken“My prediction for what ‘s going to happen in voice is that voice is going to be growing more around the internet of things: home automation, connected cars, etc… It think that that’s going to go ahead of A.I and the natural language type use cases.”10. Bahubali SheteCEO and Founder of Klove ChefThis skill is available in Canada!“I think the conference was great because of meeting all of the people who are interested in voice is something awesome.”11. Ilana ShalowitzVUI Design Manager at Wolter Kluwers – EmmiShe will be a keynote speaker at Voice of Healthcare Summit on August 7, 2018.Ilana was a guest on the Alexa in Canada Podcast. Listen to her interview here.“I’m so excited to be here… Having conversations about conversations is a real treat.”12. Tahsim AhmedProduct, Voice, Tech & Innovation LeaderHe interviewed me live on his podcast Voice and Beyond during the conference. You can listen to it here.“Some of the things I have learned from the conference is just seeing how big the space is really getting.”13. Jon MyersCEO of Earplay“I’m here as part of the Voice Summit and it has been an incredible experience. There a lot more people here than I expected… It seems like there is very much a strong and core group voice community that is forming.”14. Nick SchwabCEO of Invoked AppsNick was a guest on the Alexa in Canada Podcast. Listen to his interview here.“The perfect time to get into voice is right now. The next million dollar companies are going to be built on voice so now is the perfect time to get in.”15. Adva LevinCEO of Pretzel LabsWinner of the Alexa Kids Skill Challenge“I am wrapping up from Voice Summit, and this has been a really great event. I’m really glad I got to meet everyone from this inspiring and creative community… I can’t wait to see what people are going to build next.”16. Pete EricksonFounder of Modev; Creator of VOICE Summit!“I am sitting here at the end of our 3-day event and I am really overwhelmed… It seemed to me that this community is just starting to connect and collaborate is ways that are actually defining what the voice industry even is.I am blown away. We are sitting big goals for ourself and Voice Summit was a total blast for me.”List of resources mentioned in this episode:Teri Fisher on TwitterAlexa in Canada on TwitterAlexa in Canada Facebook PageAlexa in Canada Community Group on FacebookAlexa in Canada on InstagramPlease leave a review on iTunesShopping on Amazon.caThe Alexa Conference, presented by VoiceFirst.FMuse promo code ALEXAINCANADA for 20% off See acast.com/privacy for privacy and opt-out information.

In a recent episode we talked about coming events in voice ecosystem. One of this conference is the Voice of Healthcare Summit taking place in August. These are real life examples of voice applications in hospitals or medical institutions. See acast.com/privacy for privacy and opt-out information.

June 25, 2018 See acast.com/privacy for privacy and opt-out information.

June 18, 2018 See acast.com/privacy for privacy and opt-out information.

In a special preview edition of the upcoming Voice of Healthcare Summit (www.VOHSummit.com), Laurie Orlov (Principal Analyst, Aging In Place Technology Watch) and Nate Treloar (President and COO, Orbita) discuss the latest in healthcare-oriented voice technology news, including a discussion of the state of AI within healthcare, the extent to which Amazon's Alexa is ready to support healthcare operations, Suki's $20 million voice assistant for doctors, and the role Google Duplex may play within modern healthcare delivery. This Week In Voice is hosted by Bradley Metrock (CEO, Score Publishing) and is part of the VoiceFirst.FM podcast network.

In this episode, Teri describes the milestones and accomplishments at the six-month anniversary of the launch of Alexa in Canada. We cover the highlights of Amazon Alexa news, as well as the Alexa in Canada website, podcast, flash briefing and community.Happy Six-Month Anniversary!Today marks the six-month anniversary of the launch of Alexa in Canada blog and so much has happened! Today I cover the milestones and accomplishments of Amazon as well as an update in the Alexa in Canada community, from a consumer perspective.Amazon Accomplishments!A post by Voicebot.AI reports that 7% of people in the US had access to smart speakers after 3 months on the market; compare that with today, 8% of Canadians have access to a smart speaker in less than one year. There is tremendous growth and adoption of this technology.Amazon launched 3 Echo Devices in Canada in December 2017: Echo, Echo Dot, Echo Plus.Amazon launched the Echo Spot in Canada in April 2018.Amazon is constantly obtaining more market share in the smart speaker sector.Amazon acquired RING, a smart doorbell, to bolster it’s smart home portfolio of products. Look for ongoing developments in this area, particularly with the launch of the Echo Spot in Canada (i.e. you can see on your Spot what your doorbell is seeing).Alexa UpdatesAlexa routines in Canada initially were very limited; now they have tremendous functionality. Amazon has done a great job of bringing these features to Canada.Answering consumers’ requests, Amazon brought music alarms to Canada. Alarms can now be set to music through Alexa.The relatively new “Announcements” feature is proving to be very popular.Alexa has, and continues to, become more and more intelligent in short periods of time.Alexa in Canada – The Six-Month Update!Alexa in Canada had a great first six months and we accomplished so much together. Here are the highlights.We launched the AlexaInCanada.ca website in November 2017.We created the Complete List of Alexa Commands which includes hundreds and hundreds of commands.We now have reviews of top Alexa Skills in Canada.The Tutorials Page is live, which includes everything from how to setup your Echo device, to how to setup your routines.The Devices page was created to provide recommendations for the best Alexa-controlled devices.The Deals page was created to bring your attention to the best sales and deals on Alexa-related products.Alexa in Canada: The Voice Experience Podcast launch was a great success. We have had thousands of listeners in over 25 different countries. Thanks to everyone that left a review on iTunes! We also joined the VoiceFirst.FM network, and joined a lineup of other excellent voice-first podcasts.I have had the privilege of interviewing some fantastic guests on podcast – thought leaders, influencers, personalities in the Voice-First space.The Voice in Canada Flash Briefing has had an incredibly successful launch, already being listened to tens of thousands of times in over 12 countries. The flash briefing is the #1 rated flash briefing and news skill in the entire Canadian Amazon skills store. Thank you for all your incredible reviews! Flash briefings are “prime real estate” in the voice-first world and here is a tutorial on how you can create your own flash briefing.The Alexa in Canada COMMUNITY Facebook group continues to grow at a rapid rate! We are now approaching 1000 members. There is lots of interaction and people are helping each other on a daily basis. Thank you to everyone for making this such a thriving place to interact with other Canadians Alexa users!Our Instagram account continues to grow as well. Please feel free to follow us on Instagram here (AlexaInCanada).Our Twitter accounts are also growing quickly. This is actually probably the best place to interact with me on a regular basis. Feel free to follow me personally @DrTeriFisher or Alexa in Canada @AlexaInCanadaCA.I am proud to represent Canada at the Voice of Healthcare Summit. To see my upcoming speaking engagements, check out the Speaking Page here.Subscriptions to the website community have been growing at an incredible rate, and our first freebie – a one page cheat sheet to help you determine which Echo device is the best for you – is now available to you when you sign up!Thank you!Once again, a special thank you to you, the listeners and supporters of the Alexa in Canada community! These six months have been a wild ride, and we’re just getting started. Stay tuned for some exciting new developments coming up soon!List of resources mentioned in this episode:Voice in Canada: The Flash BriefingComplete List of Alexa CommandsReviews of top Alexa Skills in CanadaAlexa-Enabled and Controlled Devices in CanadaDeals on Alexa-Enabled and Alexa-Controlled ProductsTutorials to get the most out of your Alexa DevicesTeri Fisher on TwitterAlexa in Canada on TwitterAlexa in Canada Facebook PageAlexa in Canada Community Group on FacebookAlexa in Canada on InstagramSpeaking Engagements for Teri Fisher and Alexa in CanadaPlease leave a review on iTunesShopping on Amazon.ca See acast.com/privacy for privacy and opt-out information.

In this episode, Teri welcomes Dr. Matt Cybulsky, behavioural economist, and founder and chief consultant of Ionia Behavioral Insights, to talk about behavioural changes and voice first technology, voice first privacy issues, Alexa applications within the Canadian health care system, and the power of motivating human behaviours with emotions routed in voice first technology.Welcome Dr. Matt Cybulsky!Matt Cybulsky is a psychologist and behavioural economist, and he has studied persuasion and influence extensively. He now offers his expertise to organizations to help guide behavioural changes through technology and innovation, particularly in the government and healthcare delivery sectors. While blending psychology, decision economics, and social influence to understand human decision-making, he designs choices that impact key decisions in the marketplace. Matt is a sought-after speaker regarding behavioural changes, insights, and healthcare.It was a pleasure having Dr. Cybulsky on the podcast and we covered a lot of ground. Below you will see a summary of what we discussed.How can Voice First Technology Help to Change Behaviours?From the Patient PerspectiveVoice first technology has created a mechanism whereby a patient can “talk” to a health care provider and the provider can “talk” to a patient/client.Voice first technology allows avenues for a healthcare provider to support the patient (to encourage healthy behaviours, for example).Voice technology can bridge the time that a patient is not actually communicating with their doctor, but still allow for communication.The continuity of this communication replaces the hours out of the year that the patient is not in the presence of their physician.Voice is incredibly powerful, as even recorded voices can give you the extra nudge or encouragement you need to take care of yourself.Human interaction can accelerate healing; this can now be taken into the home.Voice first technology creates community, which encourages positive behavioural changes.Voice can stimulate human emotion, which in itself is an incredible healer.From the Healthcare Provider PerspectiveHealthcare providers can document office visits in realtime while examining the patient.The allows the provider to be more focused on the problem at hand.Ultimately, these behavioural changes by the providers translate into better care for the patients/clients.Voice first product creators are the graphic artists of today – e.g. physicians, psychologists, and other healthcare providers.Examples of Voice First Technology for HealthcareOpiate Addiction Tool: A voice tech product that monitors patients’ pain ratings and encourages them to stop taking pain medication before dependency and/or addiction occurs (i.e. opiates).Medication Compliance Tool: An Alexa skill designed to encourage people to take their medications (or monitor health parameters, such as blood pressure or glucose) by using various types of incentives and motivational techniques.“In-home” Physician: A physician’s voice can “talk” to the patient whenever the patient wants or needs to hear their physician.How can Voice First Technology Best Motivate Behavioural Changes?It must be a fluid interaction, a part of everyday activities.It must be part of the continuity of life – a part of a “fair day”.There must be minimal (or no) friction to use the technology.Example: A person has to go to a website (i.e. friction), whereas voice first tech could know when you enter a room and initiate a conversation (i.e. minimal friction).Text prompts/notifications can be utilized to encourage users to interact with their voice first technology.Example: A notification may tell a patient to report to Alexa when medications have been taken.Ultimately, consumers will drive this behaviour and determine how many notifications the market will bear, as there is the potential for fatigue.Voice tools may bring us back to more authentic behaviour.We have become buried in our screens; voice will allow us to connect in a way that we may have forgotten.Privacy and Voice First TechnologyPeople give up privacy for convenience, for example speaking on a cell phone, using email, using credit cards, using GPS, using a Google account.The advantages of what the technology gives us outweighs the risk.Throughout history there have been concerns over privacy whenever new technology enters the market.In response to every major threat that has been discovered over time, humans have developed systems to protect ourselves.Dr. Cybulsky does not think that we should be terribly worried about the privacy issue. He does, however, feel that as an involved citizen we should always be critical of what is happening.Ultimately, he has faith in humanity. Well said, Dr. Cybulsky, well said.List of resources mentioned in this episode:Matt Cybulsky on TwitterIoniaDelianVoice of Healthcare Summit – use code FISHER2018 for 20% off registrationTeri Fisher on TwitterAlexa in Canada on TwitterPlease leave a review on iTunesShopping on Amazon.ca See acast.com/privacy for privacy and opt-out information.

In this episode, Teri welcomes Ilana Shalowitz, Voice User Interface (VUI) Design Manager at Emmi, to talk about the tips and tricks that go into creating a quality voice skill or application.Welcome Ilana Shalowitz from Emmi!Ilana Shalowitz is the Voice User Interface (VUI) Design Manager at Emmi. She is a well-respected authority and influencer in the voice-first design technology space, having appeared on a number of podcasts, and having spoken at a number of voice-first events. She will be a keynote speaker at the Voice of Healthcare Summit at Harvard Medical School in August 2018. She joins me today to talk about some of the key principles to consider when designing a voice-first experience.Ilana has a strong interest in communication for behaviour change. She initially studied anthropology and psychology, and then got a Masters in Marketing Communications. After working in marketing, she found a passion for design and now loves her work as a voice user interface designer!How to Design a Voice-first User ExperienceRecommended reading: Designing Voice User Interfaces by Cathy Pearl, and Voice User Interface Design by James P. Giangola and Jennifer BaloghResearch before getting started! “Understand the lay of the land”Start playing around with Alexa skills in tools such as StorylineListen to conversations with an ear for how people speak to each other, to determine what makes a good audio experience.Listen to recorded books on Librivox – a site where anyone can record books that are released into the public domain – to critically analyze the voice experiences to think about what would make them better experiencesTalk to people about your voice application, both about the idea itself (i.e. the strategic direction) and to test the conversation itself (i.e. Wizard of Oz testing)Remember designing a voice user interface experience is a lot like creating art or composing music; a “tapestry” of appropriate statements “woven” together.Consider how to build rapport with the user: consider your brand persona, set appropriate expectations, use the names of the users, be consistent in the way information is delivered, and develop trust.Important Concepts to consider in Voice User Interface DesignEntities – important nuggets of information that someone is trying to portray (i.e. ‘Boston’ is the important entity in the statement, “I would like to book a trip to Boston.”)Cognitive Load – how effortful is it for the user to understand the particular question and to answer it.Listenability – how easy is it for someone to comprehend the voice experience.Common Mistakes in Voice User Interface DesignNot doing user research before creating the skill.Overpromising and underdelivering.How to get Started in Voice User Interface Design as a CareerJoin the voice user interface design community: read the latest news article, and connect with people in the community/industryEmphasize your diversity and interdisciplinary background; these are great for VUI design!Develop a skill of your ownHealthcare and VoiceVoice is at the intersection of population health and personalized medicine.This is a very exciting frontier for health care over the next few years.Thank you Ilana!Thank you very much for sharing your expertise and knowledge with us. I learned so much and I look forward to putting these tips into practise!List of resources mentioned in this episode:Ilana Shalowitz on LinkedInIlana Shalowitz at ilana.shalowitz@wolterskluwer.comEmmiDesigning Voice User Interfaces by Cathy PearlVoice User Interface Design by James P. Giangola and Jennifer BaloghLibrivoxVoice of Healthcare SummitStorylinePlease leave a review on iTunesShopping on Amazon.ca See acast.com/privacy for privacy and opt-out information.

Today, we’re getting into detail about what it’s like to be a full-time VUI designer. We’re discussing the details of the role, the day to day duties and the skillsets that are important to succeed in designing voice user interfaces.The role of a VUI designer has been around for a while, but it’s not so common. However, with the rise of voice as an access point for controlling technology, this is one of the roles of the future.If you’re planning for that future and are considering seeking work in the voice first space; or if you’re a voice first design hobbyist looking to take it full-time; or if you’re generally interested in what it takes to create conversational interfaces, then this is a great episode for you.We’re joined by two professional VUI designers, Ilana Shalowitz and Brian Bauman of Emmi, and together they’ll be taking us through the ins and outs of the role that designs voice user interfaces for Emmi’s care calls.In this episodeIlana takes us through an overview of the VUI designer role and discusses what skillsets are important. She takes us through the interview process, bedding in, and drops some detailed knowledge voice user interface design based on her years of experience in the field.Brian then takes us through the role in more detail and looks at the specifics of the role, where a VUI designer fits into a project, what the day to day activities and duties are, and what he found during his first 30 days.We also discuss things like:How to pronounce VUI (V.U.I. or "Vooey")The difference between chat bot design and conversational vuiWhat is prosity and why is it importantLanguageBreathingError recoveryDirecting voice talentReporting and measuring successBroader voice user interface design tipsOur guestsIlana Shalowitz is the VUI Design Manager at Emmi and has a background in marketing and design. Ilana is forming a great reputation in the voice first space and is quickly becoming a leading voice for voice in the healthcare sector. She featured at the Alexa Conference 2018, spoke at the AI Summit 2018, has featured on the VoiceFirst.FM Voice of Healthcare podcast (Episode 5) and is a keynotes speaker at the Voice of Healthcare Summit in August in Boston.Brian Bauman is a former playwright and joined Emmi recently, taking on his first role as a VUI designer. Brian has a background in the creative arts and is a former playwright. He fills us in on what his first month as a VUI designer was like and how his creative background gave him some valuable transferable skills.About EmmiEmmi solutions is part of the Wolters Kluwer stable and helps care organisations extend the reach of their care through using technology.Ilana and Brian both wore on the automated voice-based outbound calls side of the company. They create call scripts and dialogue flows that are turned into real calls that patients receive and can interact with in conversation. This means that healthcare providers can speak to thousands of patients without needing make make any manual calls at all.LinksApply to be a VUI designer at EmmiJoin the VUI designer slack channelFind out more about EmmiRegister at the Voice of Healthcare Summit 2018 See acast.com/privacy for privacy and opt-out information.

An all-star duo (Dave Kemp, Business Development Manager for Oaktree Products, and Sarah Storm, Head of Cloud Studio for SpokenLayer) discuss the latest in voice technology news, including the New York Times piece about how we're living in Alexa's world, a potential smart speaker from Spotify, the next generation of voice-first marketers, satire about a man marrying Alexa, and the announcement of The Voice of Healthcare Summit, taking place Tuesday, August 7, in Boston, Massachusetts (www.VOHSummit.com). Hosted by Bradley Metrock (CEO, Score Publishing) and part of the VoiceFirst.FM podcast network.

Why it was the right time for us to install solar panels and a storage battery, Vodafone launches its NBN services, we chat with Samsung’s chief medical officer Dr David Rhew about the use of technology in patient treatment, we take a look at the LG V30 smartphone, the 66 Audio BTS Pro headphones, the most popular Netflix shows we binged in 2017 and we finish off with the Tech Guide Help Desk.

John Capek talks about ways we can improve not only the predictability but also the potential success for technologies in order to improve the overall delivery of healthcare over the next decade. He considers important industry trends, such as demographic and globalization, and presents key statistics on critical data points such as the demographic for healthcare spending, on Asia emerging as a market for the healthcare sector, and the role of diabetes treatment in healthcare systems. In talking about the evolution of the healthcare industry, he cites an example of the transition in modes of therapy in the field of Interventional Cardiology. In the first 25 years, the predominant mode of therapy in Interventional Cardiology was mechanical, whether that be with Balloon Angioplasty or atherectomy devices. Now, in the recent years, he continues, we are making the transition into molecular cardiology solutions using genetic modifiers, drug-eluting stents, protein deliverers and such genetic engineering approaches. This is having a significant impact on the market place. He argues that a strong driver for growth in the medical devices segment is the integration of four major categories of technologies: IT/Health Services, Pharma, Genetics, and devices. The Executive Vice President of Medical Devices puts into context the impact of healthcare reform on the delivery of technologies. https://ssir.org/podcasts/entry/gsb_2011_healthcare_summit_future_of_the_healthcare_sector

Biotechnology, diagnostics, and genomics are increasingly changing the field of healthcare. In this panel discussion, company executives discuss how they became entrepreneurs in science and medicine, which new products they are developing, and what challenges and opportunities there are in these arenas. They also look at barriers to adoption and future trends that will affect this space over the next five to ten years. The discussion was part of the 2011 Healthcare Summit, held at the Stanford Graduate School of Business. Donald Joseph, is CEO of BIO Ventures for Global Health (BVGH). BIO is the Biotechnology Industry Assocation. He previously served as COO for BVGH. Before joining BVGH, he served in senior executive positions in both legal and business roles at private and publicly held biopharmaceutical companies including Renovis and Abgenix, where he played a key role in its acquisition by Amgen. He has consulted for a number of biopharmaceutical companies and previously served as COO of the Institute for OneWorld Health, a non-profit pharmaceutical company devoted to developing new and affordable medicines for neglected diseases. David Levison is founder, CEO, and director of CardioDX. Prior to launching CardioDx, he was a venture partner at Texas Pacific Group Ventures and was also the interim CEO of Expression Diagnostics (XDx), Inc., a molecular diagnostic company focused on the immune system. Previously, he was the founder, president, and CEO of iScribe, a healthcare technology company acquired by AdvancePCS (now Caremark) in December 2001. Prior to iScribe, Levison was President of Oncology Therapeutics Network (OTN), which was acquired by Bristol-Myers Squibb in 1996. He also served as Chief Financial Officer of OTN’s parent company, Axion, from 1990 to 1993. Prior to Axion, Levison was with Cole Gilburne Fund, an early-stage, technology-focused venture capital firm. Bala Manian is a serial entrepreneur and Silicon Valley scientist who has started a string of medical technology companies such as ReaMetrix, Digital Optics, and Quantum Dot Corporation. Some of the resulting technologies have also had applications in the film industry, earning Manian an Academy Award certificate for technical achievement. James Sabry is vice president of Genentech Partnering. Prior to this, he was president and CEO of Arete Therapeutics as well as chairman and former CEO of Cytokinetics, a company he co-founded in August 1997. He currently sits on Cytokinetics’ scientific advisory board. Prior to Cytokinetics, he held faculty positions at the University of California, San Francisco, and Harvard Medical School. He serves on the board of HopeLab, a not-for-profit organization developing innovative technologies for the management of cancer, obesity, and other diseases. He received an M.D. from Queen’s University and a Ph.D. in neuroscience from the University of California, San Francisco. Robert Chess is chairman of Nektar Therapeutics, OPX Biotechnologies, and Germitec SAS. From March 2006 until January 2007, Chess served as acting president and CEO of Nektar, and from April 1999 to January 2007, served as executive chairman. He has also served as co-CEO, president, and CEO. He was previously the co-founder and president of Penederm, Inc., a publicly-traded dermatological pharmaceutical company that was sold to Mylan Laboratories. He has held management positions at Intel Corporation and Metaphor Computer Systems (now part of IBM), and was a member of the first President Bush’s White House staff as a White House Fellow and associate director of the White House Office of Economic and Domestic Policy. https://ssir.org/podcasts/entry/healthcare_and_biotechnology

Many would agree that healthcare delivery today is inefficient, ineffective, and segmented. In this panel discussion, experts talk about how they have persisted in delivering high-quality treatment. They discuss innovations in redesigning and scaling operations for wider benefit, the realities of implementation, and the need to train clinical workers in delivering compassionate care. The discussion was part of the 2011 Healthcare Summit, held at the Stanford Graduate School of Business. Gerald (Jerry) Coil is special assistant to the CMO, AltaMed Health Services. He has served as an internal consultant at AltaMed; senior consultant at Cattaneo & Stroud, Inc.; executive vice president and COO at HealthSpring; president and CEO at MHN; senior vice president at Health Net; senior vice president, benefit administration, at Kaiser Permanente; partner at NorthShore LLC; and regional vice president, Pacific Rim at North American Medical Management/Phycor. Thomas Lee is an MD with One Medical Group. He specializes in primary care internal medicine with an emphasis on preventive health, complex cases and quality improvement. Lee graduated from Yale University and the University of Washington School of Medicine, and completed his residency at Harvard’s Brigham and Women’s Hospital before serving as editor-in-chief for the widely used drug reference application Epocrates. He then founded One Medical Group as a step toward improving primary care delivery. Paul Wallace is director of the Lewin Center for Comparative Effectiveness Research. A board certified physician in internal medicine and hematology, he is a renowned lecturer on topics including evidence-based medicine practice and policy; performance improvement and measurement; clinical practice guideline development; population-based care and disease management; new technology assessment; and comparative assessment. He serves on advisory committees at the Institute of Medicine (IOM), and is a member of a number of healthcare-related boards. Arnold Milstein is professor of medicine and leader of Stanford University’s Clinical Excellence Research Center. His career and ongoing research are focused on acceleration of clinical service innovations that improve the societal value of health care. He serves as the medical director of the Pacific Business Group on Health, the largest regional health care improvement coalition in the U.S. He also guides employer-sponsored clinically-based innovation development for Mercer Health and Benefits. Previously he co-founded the Leapfrog Group and Consumer-Purchaser Disclosure Project, and served as a Congressionally-appointed MedPAC Commissioner. https://ssir.org/podcasts/entry/service_innovation

Behavior change is a step-by-step process, and psychologist and innovator Dr. BJ Fogg guides designers and researcher with “The Behavior Wizard,” which maps routes to the 15 ways to achieve behavior change. With specific health targets, whether it be to “eat quinoa for the first time” or “to stop smoking permanently,” his model outlines techniques to stop or decrease behaviors that are unhealthy or start or increase more healthful habits. Fogg is the Director of the Persuasive Technology Lab at Stanford and has taught the course Creating Health Habits with Social & Mobile Technologies, where students gained expertise in using technology to create habits in everyday people. He speaks in the 2011 Global Health Series organized by the Stanford Global Health Center in partnership with the Stanford Graduate School of Business. https://ssir.org/podcasts/entry/b.j._fogg_2011_stanford_healthcare_summit

When it comes to the intersection of business and politics, we love to get Reuters Jim Pethokoukis o join us. He's a terrific writer and analyst, not to mention new media superstar with his blog and superb twitter feed. Tonight, the focus was on this week's healthcare summit. We talked about the political theater, the style and the substance. We also took a lot of calls from the great WRKO listeners. What is Pundit Review Radio? On Boston’s Talk Station WRKO since 2005, Pundit Review Radio is where the old media meets the new. Each week we give voice to the work of the most influential leaders in the new media/citizen journalist revolution. Called “groundbreaking” by Talkers Magazine, this unique show brings the best of the blogs to the radio every Sunday evening from 6-8pm on AM680 WRKO, Boston’s Talk Station.

The heatlhcare summit may be a prelude to not much or seriously reform health care, but it won’t do much to stop the rising cost of health care or stop the healthcare cutbacks at some hospitals or program closures. At the same time, the US is funding $150 million for the Ross Medical Schoool in the Caribbean and five new … Read more about this episode...

When it comes to the intersection of business and politics, we love to get Reuters Jim Pethokoukis o join us. He's a terrific writer and analyst, not to mention new media superstar with his blog and superb twitter feed. Tonight, the focus was on this week's healthcare summit. We talked about the political theater, the style and the substance. We also took a lot of calls from the great WRKO listeners. What is Pundit Review Radio? On Boston’s Talk Station WRKO since 2005, Pundit Review Radio is where the old media meets the new. Each week we give voice to the work of the most influential leaders in the new media/citizen journalist revolution. Called “groundbreaking” by Talkers Magazine, this unique show brings the best of the blogs to the radio every Sunday evening from 6-8pm on AM680 WRKO, Boston’s Talk Station.

The 209th edition of America's Debate Radio with Mike and Jaime. During the first hour, we discussed President Obama's healthcare plan and upcoming healthcare summit, and domestic terrorism. During the second and third hours, we spoke with 3 callers and discussed underemployment, jobs creation and green energy, outsourcing, the Winter Olympics, and Iran's nuclear program. We welcome your feedback! Have your email read on the air-- click here to use the email form. Or, call 888.DEBATE.5 now and leave a message-- we'll play it on the next show. Thanks for listening!