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Electronic medical records (EMRs) have moved from a back-office upgrade to a frontline determinant of care quality, clinician burnout, and hospital economics. With U.S. hospitals often spending tens to hundreds of millions—sometimes exceeding $100 million—on EMR implementations, the stakes have never been higher for getting both the technology and the human adoption right. As healthcare continues shifting toward interoperability, outpatient care, and data-driven decision-making, the conversation around EMRs is no longer technical—it's strategic.So what does it really take to build a business in the EMR space—and more importantly, how do you know when it's time to walk away from it?Welcome to I Don't Care, hosted by Dr. Kevin Stevenson. In the latest episode, Dr. Stevenson sits down with Mark Embry, partner and co-founder of MedSys Group, to unpack decades of experience in healthcare technology consulting, the evolution of EMR implementation, and the personal side of exiting a company after 30 years.Top insights from the talk…How EMR consulting evolved from niche staffing to mission-critical healthcare transformation work: What started as staffing has become strategic work shaping how health systems operate.Why user adoption—not just technology—is the biggest determinant of EMR success: Without workflow change and clinician buy-in, even the best systems fall short.What founders should consider when transitioning out of a business they've built from scratch: A strong exit balances financial outcomes with team, culture, and timing.Mark Embry is the co-founder and EVP of Client Relationships at MedSys Group, where he has spent nearly three decades leading EMR advisory, implementation, and healthcare IT consulting services for providers across the U.S. He played a key role in building the company from its origins as Genesys Group into a nationally recognized firm supporting major initiatives, including federal EHR modernization projects with the DOD and VA. With over 20 years in IT consulting, Embry specializes in strategic partnerships, healthcare technology transformation, and scaling consulting organizations to deliver high-impact client outcomes.
Speakers: Jody Prohar and Leanne Loranger Privacy can feel complicated, but this episode makes it practical. Leanne and Jody break privacy basics into clear, manageable actions that can help physiotherapists strengthen client privacy in any practice setting. If you have ever wondered where to start, this conversation will help you focus on key privacy domains and four priority action areas: · Review or build privacy policies and procedures so you and your colleagues know how personal information is to be collected, handled, protected, and ultimately destroyed within your practice setting, in accordance with your professional duties and responsibilities. · Make sure your process for access and amendment requests is clear, and understood by everyone in the practice setting. · Check that your collection statement is accurate, easy to find, and tells clients what to expect. · Complete or review privacy impact assessments for the systems and tools you use, from EMRs to AI scribes and virtual care platforms. Whether you are refreshing your privacy practices or tackling these responsibilities for the first time, this episode offers useful reminders, practical prompts, and a motivating push to take action now. Tune in for a helpful conversation that turns privacy expectations into real-world next steps. Resources · Privacy Guide for Alberta Physiotherapists · Privacy and Record Retention Standard of Practice
SummaryIn this episode of The Compliance Guy, Sean Weiss and Terry Fletcher discuss various compliance issues related to audits, medical necessity, and the importance of thorough documentation in healthcare. They engage in a role play to illustrate common pitfalls in audits, emphasizing the need for physicians to conduct appropriate examinations and maintain accurate records. The conversation also touches on the impact of electronic medical records (EMR) and artificial intelligence (AI) on healthcare practices, highlighting the risks of relying on outdated or incorrect information. The episode concludes with a call for healthcare providers to take responsibility for their documentation and patient care.TakeawaysAudits often reveal common sense oversights in healthcare practices.Physicians must understand the difference between hospital-based and private practice standards.Medical necessity is crucial for justifying patient evaluations and management services.Technicalities in documentation should not overshadow clinical responsibilities.Inaccurate or outdated information in EMRs can lead to significant risks in patient care.Providers should not rely on loopholes in guidelines to justify their actions.The importance of a medically appropriate history and examination cannot be overstated.Documentation should reflect current patient status, not historical data.AI and EMR systems can exacerbate existing documentation issues if not managed properly.Healthcare providers must prioritize accuracy and thoroughness in patient evaluations.
Cameron is joined by Niklas Hess, Founder of Medvelle.ai, and they discuss the challenges faced by practice owners in managing inventory and the hidden costs associated with it. They talk about the importance of efficient inventory management, the impact on profitability, and how Medvelle.ai aims to streamline these processes for medical practices. They also touches on the significance of EBITDA in determining enterprise value and the need for a shift in focus from revenue generation to operational efficiency. Cameron and Niklas discuss the challenges faced by practice owners in a competitive market, emphasizing the importance of efficiency and profitability. They explore the need for trained operators in practice management, the integration of technology and AI to streamline operations, and the significance of managing inventory and financial insights. They also cover the tracking of samples for compliance, understanding internal discounts, and the future impact of AI on practice management.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:The healthcare environment is rapidly evolving with AI and innovation.Nicholas Hess pivoted from acquiring practices to solving inventory issues.Hidden costs in medical practices can lead to significant financial losses.Overstocking and understocking are major issues in inventory management.Time wasted on inventory processes can be better spent on growth.Medville offers a holistic solution for inventory management.Improving inventory processes can lead to better profitability.Enterprise value is closely tied to efficient operations and clear data.Practice owners often overlook the importance of managing costs effectively.A focus on efficiency is becoming increasingly important in the healthcare market. The market is becoming increasingly competitive for practice owners.Improving efficiency and profitability is essential for enterprise value.Many operators lack the necessary training for effective management.Managing inventory is a complex challenge with multiple vendors involved.Practices often struggle to find time for operational tasks due to patient demands.The role of an operator can significantly enhance business acumen in practices.Technology and AI can optimize inventory management and operational efficiency.Tracking samples is crucial for both financial and compliance reasons.Understanding internal discounts can reveal hidden costs and impact margins.AI is expected to transform practice management in the coming years.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Cameron is joined by Sara Ameli, founder of Haus of Confidence, and they discuss the evolution of aesthetic practices towards a more comprehensive approach that includes wellness and optimization. They talk about innovative marketing strategies, the importance of community engagement, and the future of anti-aging treatments. Sara shares insights on her unique practice model, the significance of trademarking, and the consultation process for delivering exceptional patient experiences.Sara shares her insights on patient consultations, emphasizing the importance of understanding patient needs and building relationships. She discusses effective communication techniques, the dynamics of her partnership with Brian, and the significance of a non-attached mindset in business. Sara also reflects on how cultural influences shape her drive for achievement and growth in her practice.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:The Haus of Confidence integrates external beauty with internal wellness.Innovative marketing is crucial for success in aesthetics.Community engagement can lead to potential patients.Practices should focus on anti-aging and optimization.Understanding patient needs is key to service offerings.Trademarking your brand is essential for protection.Conferences provide valuable networking and learning opportunities.A consult should focus on patient goals rather than just services.Building a unique brand identity can set you apart.Continuous improvement is vital for practice growth. The consultation process should focus on patient needs and experiences.Building relationships with patients enhances their overall experience.Effective communication is key in partnerships and business.Non-attachment to outcomes can lead to better business decisions.Cultural upbringing can influence personal and professional drive.Small gestures can significantly impact patient loyalty.Understanding patient history helps in addressing their concerns.A supportive partnership can enhance business growth.Maintaining a disciplined routine can improve productivity.Networking and connections are vital for business success.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Cameron is joined by Sara Smith, a nurse practitioner who transitioned from working in the ICU to running her own aesthetics and wellness practice, and they discuss her journey, highlighting the flaws she observed in the healthcare system, particularly the profit-driven approach that often neglects patient care. She discusses her passion for aesthetics and wellness, emphasizing the importance of creating a unique patient experience that focuses on holistic health rather than just cosmetic procedures. Sara's dedication to continuous learning and her commitment to patient advocacy set her apart in the aesthetics field.Cameron and Sara discuss the importance of patient care in the aesthetics industry, the challenges of scaling a medical practice, and the impact of AI on customer service. Sara shares her journey into hormone replacement therapy and the significance of nutrition in overall health. They highlight the balance between aesthetics and wellness, emphasizing the need for personalized care and the challenges practitioners face in maintaining quality service while navigating the complexities of the healthcare landscape.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Sara's journey from ICU to aesthetics was driven by a desire for better patient care.The healthcare system often prioritizes profit over patient health.Sara emphasizes the importance of holistic health in aesthetics.Continuous learning is crucial for success in the medical field.Creating a unique patient experience is key to building a loyal clientele.Sara's background in critical care informs her approach to aesthetics.Patients appreciate providers who listen and care about their health.The aesthetics industry is often driven by profit, not passion.Sara's commitment to quality products sets her practice apart.Advocating for patients is essential in today's healthcare landscape. Patient care is paramount in the aesthetics industry.Transformational consultations lead to better patient retention.Scaling a practice can lead to loss of control and quality.AI can enhance customer service but lacks human touch.Hormone replacement therapy is a complex field requiring careful management.Nutrition plays a critical role in overall health and wellness.Practitioners must be cautious with peptide therapies and their side effects.Personalized care is essential for effective treatment outcomes.The healthcare industry is facing a crisis in customer service.Maintaining a small practice can lead to better patient relationships.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
In this episode of the Healthy Wealthy & Smart Podcast, Dr. Karen Litzy, PT, DPT welcomes Ashok Gupta. They explore the evolution of telehealth and hybrid care in physical therapy, discussing innovative technologies, AI applications, and regulatory shifts that are expanding access and improving patient outcomes. This conversation provides a comprehensive look at how clinicians and practices are embracing digital transformation to deliver more effective, patient-centered care. In this episode: · The concept of omni-channel or hybrid care modeled after consumer experiences like Walmart and Amazon · How telehealth is transforming access for acute and chronic patients, with real-world success stories including ICU recovery · The development and integration of physical AI to guide motion recognition and real-time patient assessment · The critical role of clinician input and feedback in building effective telehealth tech · Cost-effective remote therapeutic monitoring (RTM) and regulation updates supporting scalable virtual care · Impact of AI on clinician efficiency, documentation, and patient engagement · Best practices for virtual manners, camera presence, and creating a professional digital environment · Strategies for integrated workflows connecting telehealth platforms, EMRs, and practice management tools · The importance of embracing technology to stay competitive and improve patient outcomes · Future outlook: seamless virtual-clinic transitions and personalized care pathways Timestamps: · (00:00) - Welcome and episode overview: Redefining patient-centered hybrid healthcare · (02:27) - What is omni-channel hybrid care? Patient choice in physical therapy · (03:21) - How remote and in-clinic options combine for optimal access · (04:37) - From prevention to rehab: leveraging sensors and self-management tools · (05:33) - Real-world success stories: ICU recovery and remote therapy impact · (06:56) - Broadening telehealth: software, hardware, and virtual care models · (07:50) - Myths about telehealth: more than just video calls · (08:48) - Evolving tech: from initial skepticism to AI-powered diagnostics · (09:44) - Developing physical AI for motion analysis and patient assessment · (11:06) - How remote care experiences match or surpass in-clinic outcomes · (12:27) - Continuous monitoring and data-driven treatment tailoring · (14:27) - Clinician involvement in product development and validation · (16:52) - Addressing small practice hurdles and advances in regulation support · (17:19) - The 2026 CMS updates: enabling remote patient and therapeutic monitoring · (19:16) - Integrating virtual care into daily practice workflows · (20:31) - Changing data collection and insurance reimbursement for RTM · (22:47) - Workflow integration: enrolling patients effortlessly within existing systems · (24:01) - Insurance coverage landscape for remote monitoring services · (25:19) - AI as an efficiency tool, not a replacement, for clinicians · (26:42) - Enhancing patient engagement and clinical decision-making with AI summaries · (29:46) - The importance of bedside manners in virtual care standards · (30:42) - Building trust and continuity through AI-driven session analysis · (32:07) - Improving clinician performance: gamification and feedback tools · (34:00) - Building care platforms based on actual patient and clinician needs · (36:33) - Overcoming fears of technology and embracing digital health · (39:11) - Mastering virtual manners: creating a professional, private environment · (41:48) - The future of healthcare: seamless hybrid models and patient choice · (44:45) - Final thoughts: tackling large-scale problems for greater impact Resources & Links: TheraNow:Telehealth platform for physical therapy and remote care Diary of a CEO book Connect with Dr. Gupta: LinkedIn TheraNow on FB TheraNow on Instagram TheraNow on X TheraNow on YouTube More About Dr. Gupta: Dr. Ashok Gupta, is the founder of TheraNow, an 8-figure virtual physical therapy platform that's supported over 70,000 patients across the US since 2021. Ashok didn't start as your usual tech guy; he started as a physical therapist treating veterans at VA hospitals, traveling through small-town America, working everywhere from ICUs to homehealth. And everywhere he went, he saw the same issue: people either had to come to you or you had to go to them, and in rural areas, services were just too far away. Skip to 2017, Ashok and his wife (also a physical therapist) are watching TV when a commercial for virtual mental health therapy comes on. They look at each other and ask: "Why doesn't this exist for physical therapy?" Everyone said it couldn't work (the word itself is physical therapy, right?), but Ashok realized most of PT could be replicated virtually. No hospitals would pilot it, no payment model existed, then the pandemic hit, and what seemed impossible, became essential. These days, Ashok's working with major health systems like Providence Health, and building AI-powered clinical documentation tools that are actually adopted by clinicians. Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month Follow Dr. Karen Litzy on Social Media: Karen's Instagram Karen's LinkedIn Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio
Cameron is joined by Jessica Harper, also known as Drippy Nurse Jess, and they discuss her inspiring journey from a traditional nursing career to establishing her own successful aesthetics practice. The conversation covers her motivations, branding strategies, the integration of wellness into aesthetics, and innovative consultation techniques using technology like aura scans. Jessica emphasizes the importance of authenticity in branding and the significant role social media plays in her business growth. In this conversation,Cameron and Jessica talk about the importance of consultation fees, transforming patient experiences, and the challenges of running a business. Jessica emphasizes the need for longer consultations to build relationships with patients, the significance of a strong team, and the responsibility of experienced injectors to mentor newcomers. She also reflects on her definition of success and her aspirations for the future as she progresses in her nurse practitioner role.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Cameron aims to provide value for practice owners.Jessica transitioned from accounting to nursing later in life.COVID burnout led Jessica to explore mobile IV therapy.The name 'Drippy Nurse Jess' was created by her husband Ken.Jessica's practice started as a side hustle.Authenticity is key in branding and attracting patients.Social media, especially Instagram, drives 80% of her business.Wellness is as important as aesthetics in patient care.Aura scans enhance consultations and treatment planning.Building relationships with patients leads to repeat business. Charging a consultation fee has increased patient interest.Longer consultations lead to better patient relationships.Investing in the right tools is crucial for success.Building a strong team allows for business growth.Experienced injectors should mentor newcomers in the industry.Success is about community impact and personal growth.Learning the business side is essential for practice owners.Patient comfort is key to a successful practice.Scholarships for nursing students reflect community commitment.Future growth includes expanding services and team.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Decisions around the adoption of AI in healthcare need input from those who will be using it, hospital pharmacist Ella Shearing says AJP Podcast host Carlene McMaugh sits down with clinical pharmacist and Locumate marketing and brand manager, Ella Shearing, to discuss the use of artificial intelligence (AI) in pharmacy. A survey conducted by Shearing at a Sydney hospital found pharmacists were receptive to using the new technology (2 minutes 30), but understanding of AI was mixed (3:26). Shearing noted that while AI is already being used by pharmacists and other health practitioners for administrative tasks (7:03), decisions regarding how it is implemented need to take the views of frontline workers into account (16:13). “Just because we can adopt AI tools doesn't mean we should,” Shearing told McMaugh (17:12). Highlights include: 3:35 – Environmental costs of AI not well understood 9:25 – Barriers to taking AI into the clinical space 10:41 – Lack of transparency around AI software fuels hesitancy among some pharmacists 13:16 – High costs mean AI is unlikely to replace existing drug interaction software 14:25 – Integrating AI into electronic medical record systems (EMRs) “could be quite useful” 21:15 – AI could be used to generate medication charts for patients to take home and for providing information about Webster pack changes with patients' community pharmacies 22:15 – The best way to learn about AI is to use it 25:12: Development of guidelines and policies will be key to ensuring the safe and ethical use of AI in healthcare settings 26:14 – Pharmacists currently using AI are conservative about how they use it. You can access the full transcript of this podcast here. While we endeavour to ensure all important words and phrases are correct, please note there may be some minor inaccuracies in the transcription. ACCESS PODCAST TRANSCRIPT Go here for the full list of active AJP podcasts. These can also be accessed via Apple Podcasts and Spotify Carlene McMaugh
Cameron is joined by Courtney Contreras, a licensed PA and expert in functional wellness, and they discuss the evolution of medical aesthetics, the importance of integrating longevity and anti-aging into healthcare, and the critical role of hormones in women's health. Courtney shares her journey from traditional medicine to owning a direct primary care clinic and emphasizes the need for building trust and relationships with patients.They highlight the potential for medical aesthetics practices to enhance their offerings by focusing on comprehensive care and patient education. Courtney discusses the integration of GLP-1 medications in aesthetic treatments, the importance of a patient-centric business model in direct primary care, and the operational efficiencies that can be achieved through a membership-based model. She emphasizes the need for healthcare providers to evolve and adapt to changing patient needs and market demands, while also sharing insights on creating a sustainable and scalable practice.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Courtney Contreras transitioned from traditional medicine to functional wellness.Her clinic operates on a membership model focusing on longevity and wellness.Medical aesthetics is evolving to include wellness and anti-aging.Weight loss is a significant aspect of health that needs proper understanding.Building trust with patients is essential for long-term relationships.Hormonal balance is crucial for women's health and well-being.Providers need to communicate the value of their services effectively.Education for prescribers in the weight loss industry is lacking.Patients often seek solutions for hormonal issues during aesthetic treatments.Comprehensive care can lead to lasting patient relationships. GLP-1 medications can affect the efficacy of aesthetic treatments.Understanding patient medications is crucial for treatment success.A membership model can enhance patient experience and care.Direct primary care allows for more personalized patient interactions.Operational efficiency can reduce administrative burdens in healthcare.A sustainable business model can lead to higher profit margins.Evolving in healthcare is essential to meet patient needs.Education is key in explaining membership models to patients.A tiered membership can cater to different patient needs.Building relationships with patients can improve retention rates.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
What do EMFs and EMRs have to do with ADHD? Find out in this Soaring Child podcast interview. Dana Kay sits down with Beverly Jensen, Ph.D., to unpack the hidden impact of electromagnetic radiation (EMR) from everyday devices like phones, Wi-Fi, tablets, and baby monitors. Beverly shares how this constant, invisible exposure may be affecting children's developing brains, nervous systems, sleep, and behavior, often without parents realizing it. Together, they explore the science behind EMFs (electromagnetic fields), including emerging research showing potential effects on neurodevelopment, even at levels far below current safety standards. Beverly also explains why children are more vulnerable, how modern homes have become "hotbeds" of exposure, and why this conversation isn't more widely discussed. Most importantly, this episode gives parents practical, doable steps they can start today. From simple changes like turning off Wi-Fi at night to creating device-free spaces in your home, you'll walk away feeling empowered, not overwhelmed. LINKS MENTIONED IN THE SHOW https://www.kidsandemf.com/ https://www.10millionmoms.org KEY TAKEAWAYS [00:01] Invisible environmental exposures affecting children's brains [04:43] EMRs defined as invisible pollution [09:07] Devices emitting radiation and human electrical systems [11:06] Impact on nervous system, brain, and sleep [15:58] Yale study on neurodevelopment and EMR exposure [16:58] Bluetooth vs Wi-Fi radiation comparison [23:40] Screen use and parenting challenges [31:02] Router as primary source of exposure [33:26] Number of EMF-emitting devices in homes [36:11] Creating a device-free "communication center" [39:00] Small steps create meaningful long-term change MEMORABLE MOMENTS "There's something affecting your child's brain that you can't see…" "It is a pollutant that we can't see…" "If a device sends radio signals… it's dangerous." "We are all electrical beings." "It affects the nervous system… the brain and the heart." "It interfered with the neurodevelopment…" "Bluetooth is seven times the amount of radiation as Wi-Fi." "The industry calls it the 'shut up toy.'" "The router is usually the most consistently… emitter." "It's going to be up to the moms to change this." DANA KAY RESOURCES
Cameron is joined by Jessica Tocco, a government advising consultant and president of Shepherd Strategies, and they discuss the evolving landscape of medical aesthetics regulation. They highlight the challenges providers face, the importance of understanding their rights, and the need for active involvement in legislative processes. Jessica emphasizes the significance of education, advocacy, and grassroots efforts to ensure that the voices of medical aesthetics providers are heard in the regulatory arena.Cameron and Jessica talk about the critical aspects of compliance and safety in the medical aesthetics industry. They explore the importance of understanding state regulations, the rise of functional medicine, and the need for providers to maintain high standards of care. Jessica emphasizes the significance of being proactive in compliance and the potential growth areas within functional medicine, particularly in hormone treatments. They also highlight the challenges providers face in navigating regulations and the importance of empowering them to advocate for their industry.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Providers must remember they are small business owners.The medical aesthetics industry has grown significantly over the last decade.Regulations are trying to catch up with industry growth.Providers have the right to speak to their elected officials.Fear of retribution should not prevent providers from advocating for their rights.Education is key to understanding the regulatory landscape.Grassroots involvement can influence legislation.Providers should be aware of their state regulations and scope of practice.Collaboration with organizations like AMSPA is crucial.Legislators often lack understanding of the medical aesthetics industry. Keep your house in order to avoid compliance risks.Understand the regulations surrounding pharmacy and medication in aesthetics.Join state-level associations for support and information.Ensure staff practice within their scope of practice.Be cautious with 1099 contractors to avoid liability.Functional medicine is a growing field with significant opportunities.Providers should be proactive in understanding state laws and regulations.Patient safety should always be the top priority in practice.Engage with legislators to influence industry regulations.Believe in your resources and capabilities as a provider.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
In this episode of the Innovations and Clinical Implementation podcast, Dr. Lexi Gonzales and Dr. Sunjya Schweig discuss the shift for clinicians from passively consuming AI to actively building custom tools to improve patient outcomes and reduce clinical friction. Key topics include the use of custom GPTs created by uploading specific data, the potential of "vibe coding" for building apps with natural language, and the evolution of AI scribes like Heidi as a "second brain." The conversation also addresses challenges in integrating AI with legacy EMRs, the push for "health record equity," and actionable advice for practitioners to start experimenting with AI tools like NotebookLM for knowledge management and AI dictation like Whisper. For access to episode resources, click HERE.
Documentation in home health has always been essential, but it hasn't always supported clinicians and agencies in the way it needs to. In this episode of Home Health Revealed, we explore the evolution of home health documentation—from paper and pen to EMRs and now ambient AI—and what each stage has solved, as well as what gaps still remain. Joined by Sandeep Banga and Andrew Ostrander from Scribble, the conversation focuses on the space between what happens in the home and what gets captured in documentation, and how that gap directly impacts quality, compliance, and reimbursement. We also dig into how agencies are thinking differently about documentation today, not just as an administrative task, but as a core driver of clinician experience, retention, coding accuracy, and financial performance. Finally, we break down what ambient AI looks like in real workflows and why capturing documentation at the point of care is becoming increasingly important to closing the gap between care and cash. If your agency is thinking about the future of documentation and how it impacts both clinical and operational outcomes, this episode offers a grounded look at where things are headed. Chapters (00:00:03) - The Evolution of Home Health Documentation(00:00:42) - How to Write in Home Health?(00:08:30) - What is Medicare's Requirement for Complete and Accurate Documentation?(00:10:50) - The Agency's Top Concerns(00:14:11) - HIPAA compliance in documentation(00:18:01) - Scribble for Clinicians: The AI-enabled Visit(00:24:56) - Healthcare Regulatory Agency-funded documentation review(00:26:47) - Home Health Companies See Future of Technology(00:28:10) - Home Health Agency Connections
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability. Her experience is rooted in working with Fortune 500 companies like Medicis and Zeltique, where she developed a deep understanding of market dynamics and strategic sales methodologies. Episode Notes: In this episode, Shannon Blake, Director of Medical Spa Partnerships at Podium, shares how AI-driven operating systems are transforming the aesthetic industry. Discover how innovative technology can streamline chaos, boost revenue, and future-proof your practice. Key Topics The chaos caused by fragmented software systems in aesthetic practices and its costly impact How Podium's new AI-powered operating system integrates EMR, CRM, and scheduling for seamless management The importance of AI in automating repetitive tasks like texting, scheduling, and treatment follow-ups Revenue mining: Leveraging AI for proactive patient engagement and increased profitability Why practices are losing money with traditional EMRs and how Podium is addressing these pain points The role of AI voice technology and its current limitations for real-time communication Building a customer-obsessed and agile tech environment to differentiate in a competitive market Practical tips for selecting AI-enabled platform solutions and maximizing practice efficiency The future of AI in aesthetics: Evolving from automation to revenue generation Podium's Resources & Links Podium's Aesthetic Solutions Contact Shannon Blake 801-979-8096
Cameron is joined by Mikyla Race, a senior lead practice success partner at Moxie, and they discuss Mikyla's journey in the aesthetics industry, her transition to Moxie, and the importance of operational insights for practice owners. The conversation covers common mistakes made by early practices, the significance of growth and scalability, and the necessity of implementing effective marketing systems. They also delve into the value of CRM and lead tracking, emphasizing the importance of human connection in patient interactions. Cameron and Mikyla talk about the critical aspects of patient connection, revenue generation, and the importance of high-performing consultations in the aesthetics industry. Mikyla emphasizes the need for providers to build trust through emotional connections and outlines strategies for improving patient retention and lifetime value. She shares insights on transitioning from a provider to an operator mindset and highlights Moxie's comprehensive solutions for MedSpas. The discussion concludes with a look at the future of aesthetics, focusing on wellness and regenerative medicine.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Mikyla Race's journey from hairstylist to aesthetics consultant.The importance of starting slow and focusing on core business.Common mistakes include scaling too fast and not understanding the market.Moxie helps practices grow intentionally and thoughtfully.Benchmarking is crucial for knowing when to expand services.Marketing systems should be consistent and unique to each practice.Speed to lead is essential for converting potential clients.Human connection enhances patient experience and retention.Customer acquisition costs are high; nurturing leads is vital.Practices should focus on what sets them apart in a saturated market. Patients want to be heard and seen.Initial experiences are crucial for building trust.Providers should connect on a personal level.Retention is more cost-effective than acquisition.Follow-ups are essential for patient retention.Consultations should be structured and thorough.Emotional connections enhance patient relationships.Moxie offers comprehensive solutions for med spas.The aesthetics industry is rapidly evolving.Wellness and regenerative medicine are the future of aesthetics.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Nikhil Krishnan is the Founder of Out of Pocket, a media company that makes understanding healthcare more entertaining and accessible.We spend 100 minutes talking about how the US healthcare system actually works, how World War II changed it forever, all the ways AI is seeing real adoption across the industry, and most common bad startup ideas in healthcare.Thank you to Numeral, Flex, and Amplitude for supporting this episodeNumeral: The end-to-end platform for sales tax and compliance [https://www.numeral.com](https://www.numeral.com/)Flex: Sign-up for Flex Elite with code TURNER, get $1,000 https://form.typeform.com/to/Rx9rTjFzAmplitude: AI analytics, all you have to do is ask [https://www.amplitude.com](https://www.amplitude.com/)Timestamps:(1:23) How the US healthcare system works(4:26) Why US healthcare is different from the rest of the world(12:01) Why healthcare costs keep going up(15:58) Core problem: is healthcare a marketplace or not?(21:04) How money flows + Two-way price negotiation(27:34) Why payments are seeing early AI adoption(30:08) How AI could change healthcare delivery(35:40) Doctor's are trapped on a productivity hamster wheel(39:28) How incentives shape healthcare delivery(43:53) Healthcare is an implicit jobs program in the US(48:45) Areas AI is overhyped, worst healthcare startups(55:30) Consumerization of healthcare(1:01:58) Rise of Peptides, understanding risks and downsides(1:09:35) Why all medical software is so bad(1:11:58) How to do enterprise sales in healthcare(1:14:51) The battle forming between Scribes, Search, and EMRs(1:18:33) Why we need more physician independence(1:26:51) Starting Out of Pocket in February of 2020(1:2912) Write to meet your audience(1:37:54) Using AI as a content creator(1:42:13) How to get started writing on the internetReferencedOut of Pocket: https://www.outofpocket.health/Doctronic: https://www.doctronic.ai/Follow NikhilTwitter: https://x.com/nikillinitLinkedIn: https://www.linkedin.com/in/thinkboi/Follow TurnerTwitter: https://twitter.com/TurnerNovakLinkedIn: https://www.linkedin.com/in/turnernovakSubscribe to my newsletter to get every episode + the transcript in your inbox every week: https://www.thespl.it/
Cameron is joined by Molly Bailey, a successful entrepreneur in the medical aesthetics field, and they discuss her journey from working as a medical assistant to becoming a physician assistant and eventually opening her own practice, Face Forward Regenerative Aesthetics. They delve into the challenges of entrepreneurship, the importance of building a personal brand, and the significance of comprehensive patient consultations. Molly emphasizes the need for trust and connection with patients, as well as the necessity of having a supportive team to navigate the complexities of running a medical practice. Cameron and Molly explore the evolving landscape of aesthetics, emphasizing the importance of building trust through expertise and the role of social media in establishing personal brands. They discuss the challenges of transitioning from traditional medical practices to aesthetic consultations, the significance of creating a unique brand identity, and the future trends in the aesthetics industry, including the integration of wellness and innovative treatments. They also highlight the necessity of being authentic and open in the face of criticism while navigating the complexities of patient care and the aesthetic market.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Molly Bailey transitioned from working for a plastic surgeon to opening her own practice.Entrepreneurship requires a leap of faith and a willingness to learn.Building a personal brand is crucial for attracting patients.Comprehensive consultations are essential for understanding patient needs.Trust and rapport with patients are key to successful outcomes.Molly emphasizes the importance of surrounding oneself with knowledgeable people.Running a practice involves many challenges that are not taught in school.Delegating responsibilities is necessary for growth and efficiency.Molly's approach to aesthetics focuses on long-term patient goals.The relationship between provider and patient is a collaborative journey. Patients are desperate for information and transformation.Consultations in aesthetics involve a sales aspect.Building trust is crucial in patient relationships.Social media can create initial connections with patients.A unique brand identity can differentiate practitioners.Personal branding is a powerful marketing tool.Comfort with being cringy can lead to success.Safety in aesthetics should guide innovation.The future of aesthetics includes wellness and lifestyle integration.Understanding patient needs is key to effective consultations.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
In the latest episode of our Marketing Professionals series, Jackie Rutter, Vice President of Corporate Marketing at Menlo Microsystems, joins Mike to explore what it really takes to build and market a category-defining innovation. From starting her career as an engineer to leading marketing at a fast-scaling deep tech company, Jackie shares why technical credibility, clarity, and customer-focused storytelling are essential, especially when your audience is made up of engineers and your product challenges decades of established thinking. You'll hear how Menlo Micro is redefining switch technology with its “Ideal Switch” platform, and why success in this space isn't about hype but education, proof, and trust. The conversation also dives into the differences between large corporations and startup environments, highlighting the importance of focus and fast decision-making in driving rapid growth. Jackie shares insights on marketing to engineers, balancing brand building with commercial results, and how the role of sales is evolving in modern B2B. About Menlo Microsystems Menlo Micro sets a new standard for switches with the Ideal Switch, a chip-scale platform that overcomes performance, efficiency, and scalability bottlenecks of electromechanical relays (EMRs) and semiconductor-based switches. It's the first disruptive switching technology in over 30 years and the only platform scalable across both power and frequency domains. The Ideal Switch enables smaller, lighter, faster, more reliable, and energy-efficient systems. From AI and quantum compute to aerospace, defense and power electronics, the Ideal Switch eliminates bottlenecks and reduces the total cost of ownership across today's most demanding applications. Menlo Micro unlocks new possibilities. For more information, visit www.menlomicro.com or follow the company on LinkedIn. About Jackie Rutter Jackie Rutter is a seasoned marketing and business leader with over 25 years of experience driving growth across global technology markets. As Vice President of Corporate Marketing at Menlo Micro, she leads the company's worldwide marketing and communications strategy, delivering measurable impact including doubling revenue in the past year and expanding Menlo Micro's presence in critical applications including GPU/CPU & HPC T&M, Quantum Compute, AI Data Centers and Industrial Automation. Previously at Analog Devices, Jackie was instrumental in scaling the business from $3.5 billion to over $12 billion in revenue, leading high-profile acquisitions, global marketing programs, and demand-generation initiatives that strengthened ADI's position in energy, mobility, and industrial markets. Jackie has a proven track record of building high-performing teams, developing scalable marketing strategies, and driving market share growth. She is an active advocate for women in engineering and technology, contributing to IEEE and the GSA Women Leadership Initiative, and regularly shares her leadership insights at industry events. Time Stamps 00:00:00 - Introduction to Jackie Rutter and Her Career Journey 00:04:00 - Understanding Menlo Microsystems and Its Technology 00:06:50 - Marketing Challenges in Redefining a New Category 00:09:10 - Building Credibility in Marketing to Engineers 00:10:40 - Learning from Early Marketing Missteps 00:12:10 - Balancing Brand Building with Lead Generation 00:15:40 - Creating Effective Thought Leadership Content 00:18:30 - The Role of Sales in Modern B2B Marketing 00:24:30 - Closing Remarks and Contact Information Quotes "Even the most powerful innovations, the most powerful technologies fail if people don't understand why it matters. What's the impact to the end application? What's the impact to the end user?" Jackie Rutter, Vice President of Corporate Marketing at Menlo Micro. “You need clarity, you need focus, you need passion, you need very, very fast decision-making. So that environment is what's enabled us to double revenue in under a year, which is something that's pretty impressive." Jackie Rutter, Vice President of Corporate Marketing at Menlo Micro. "What MEMS switches is a totally disruptive platform. So it eliminates trade-offs in engineering, mainly on size, on weight, on power consumption and the amount of power density that it drives." Jackie Rutter, Vice President of Corporate Marketing at Menlo Micro. "Category creation means education first, right? You can't start selling something that people don't even know they've got a problem with. So it's about education." Jackie Rutter, Vice President of Corporate Marketing at Menlo Micro. "Engineers want clarity, they want data, they want transparency, honesty.” Jackie Rutter, Vice President of Corporate Marketing at Menlo Micro. Follow Jackie: Jackie Rutter on LinkedIn: https://www.linkedin.com/in/jackie-rutter/ Menlo Micro website: www.menlomicro.com Menlo Micro on LinkedIn: https://www.linkedin.com/company/menlo-micro Follow Mike: Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/ Napier website: https://www.napierb2b.com/ Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/ If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing B2B Tech and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform. Want more? Check out Napier's other podcast - The Marketing Automation Moment: https://podcasts.apple.com/ua/podcast/the-marketing-automation-moment-podcast/id1659211547
The electronic medical record (EMR) has become an unwelcome interloper in the exam room. Too often, patients find themselves answering questions delivered from behind a monitor by physicians hurriedly typing away. This isn't the kind of care anyone wants — but it's what the system demands. Thankfully, change may be on the horizon. AI scribes are now being rolled out in EMRs across the country, capable of listening to a visit, generating a clinic note, and freeing the physician to be present with their patient. But these scribes are only an opening act of a much larger experiment — one that asks not merely whether AI can redeem the medical record, but whether it can usher in something closer to a Golden Age of medicine. Our guest on this episode is Bob Wachter, MD, professor and chair of medicine at UCSF and a leading voice in hospital medicine and administration. In 1996, he and his colleague Lee Goldman coined the term “hospitalist,” giving rise to what has become the fastest growing specialty in the history of modern medicine. He has authored over 300 articles and 6 books, including the New York Times bestseller The Digital Doctor (2015) and A Giant Leap: How AI is Transforming Healthcare and What That Means for Our Future (2026). Over the course of our conversation, Dr. Wachter traces how a long-held fascination with systems drew him into studying medicine's digital transformation over the past 15 years — a period spanning the turbulent rollout of electronic medical records and now the arrival of AI. We explore the bumpy history of adopting powerful but general-purpose technologies, how such technologies force complex industries to reshape themselves, and humanity's humbling track record of predicting what comes next. Dr. Wachter makes the case that AI's integration into medicine constitutes the biggest experiment the field has ever undertaken, and explains why he believes it will ultimately resolve many of the health care system's deepest problems and elevate the practice of medicine itself.In this episode, you'll hear about: 3:46 - Dr. Watcher's path to medicine and to his study of digital transformation8:06 - The wins and losses of the transition to electronic medical records26:45 - Why Dr. Watcher is optimistic that AI will deliver a “golden age” for medicine 37:30 - Contending with the potential dangers of AI in the revenue-focused medical industry50:30 - Dr. Watcher's view on if there will always be an important place for doctors in the future If you enjoyed this episode, please subscribe, rate, and review our show, available for free on Spotify, Apple Podcasts, or wherever you get your podcasts. If you know of a doctor, patient, or anyone working in health care who would love to explore meaning in medicine with us on the show, feel free to leave a suggestion in the comments or send an email to info@thedoctorsart.com.Copyright The Doctor's Art Podcast 2026
This week, we chat with Rob Schutz!Rob is a serial entrepreneur, operator, and growth expert who's spent his career building and scaling technology businesses that challenge outdated systems. He's the founder of Snagged, where he helps entrepreneurs, startups, and established companies acquire premium domain names—and he's also the co-founder of Ro, the digital health platform that's transformed how millions of people access care and was last valued at $7 billion.Before Ro, Rob was employee number seven and later VP of Growth at Bark, where he helped take the company from zero to a $100 million run rate and ultimately to the public markets as NYSE:BARK. Earlier in his career, he worked in healthcare consulting, helping hospitals transition to digital EMRs, and even founded and sold a daily deals company called What's the Deal—a move that set the stage for his long-term focus on marketing, growth, and scaling consumer tech.At Ro, Rob played a key role in building a vertically integrated digital clinic—combining telemedicine, pharmacy, and logistics—to make healthcare more accessible, stigma-free, and user-first. His work has helped redefine what modern healthcare can look like, especially in areas like men's health, mental health, and chronic care.Rob is a Penn State graduate and currently lives in New Jersey with his wife, two young kids, and his dog.✨ This episode is presented by Brex.Brex: brex.com/trailblazerspodThis episode is supported by RocketReach, Gusto, OpenPhone & Athena.RocketReach: rocketreach.co/trailblazersGusto: gusto.com/trailblazersQuo: Quo.com/trailblazersAthena: athenago.me/Erica-WengerFollow Us!Rob Schutz: @robSnagged: @snagged@thetrailblazerspod: Instagram, YouTube, TikTokErica Wenger: @erica_wenger
Every practice faces operational hurdles—from complex coding rules to clunky EMRs. But for a high-volume clinic, these everyday challenges can quietly add up to a six-figure revenue gap by year-end. In this episode, we break down common billing pain points that impact your bottom line. We explore typical front office and billing hurdles—like cautious undercoding, unauthorized write-offs, and building true AR accountability—and share actionable ways to empower your team and safeguard your revenue. Resources Mentioned: 2026 Margin Protection Playbook Free Eligibility and Billing Verification Guide Complimentary Billing Metric Audit
Cameron is joined by Dr. Jon and Michele Hendrickson, a husband and wife team that own Dental Beauty Wellness and have transformed their dental practice into a comprehensive wellness center, and they discuss their journey from traditional dentistry to integrating aesthetics and wellness, particularly during the COVID-19 pandemic, which served as a pivotal moment for rebranding and expanding their services. The conversation highlights the importance of treating the whole patient and the interconnectedness of oral health, aesthetics, and overall wellness.Jon, Michele and Cameron discuss the evolution of dental and aesthetic practices towards a more integrated and patient-centered approach. They emphasize the importance of building trust with patients through comprehensive treatments and memberships that enhance patient engagement and satisfaction. Jon shares personal anecdotes that highlight the emotional connections formed with patients and the fulfillment derived from helping others achieve their wellness goals. They also touch on the future of healthcare, focusing on expanding practices and creating protocols that ensure consistent quality of care. Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:The integration of dental, beauty, and wellness services is the future of healthcare.COVID-19 prompted a significant transformation in their practice.Aesthetic treatments can enhance patient experience and satisfaction.Education is key in helping patients understand the benefits of integrated care.The practice has expanded to include functional medicine and wellness services.Patient consultations are essential for building relationships and trust.Holistic approaches can lead to better health outcomes for patients.The shift from traditional dentistry to a more comprehensive model is necessary.Understanding the connection between oral health and overall wellness is crucial.The journey of patient care is ongoing and requires continuous support. The industry is shifting towards comprehensive treatments under one roof.Building trust with patients is essential for long-term relationships.Membership models can enhance patient engagement and satisfaction.The focus is on delivering transformation rather than just transactions.Future growth involves developing protocols for reproducibility in care.Personal relationships with patients lead to better outcomes.The practice aims to empower patients through education and support.A holistic approach to wellness is becoming increasingly important.The passion for patient care drives the success of the practice.Healthcare is evolving into a movement focused on confidence and wellness.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
In this episode of Home Health Revealed, recorded live at the OCHCH Spring Financial Conference, we sit down with Gavin Michel from KanTime for a conversation that blends industry insight with a bit of personality. Gavin shares his perspective on what makes KanTime different, from its consulting-first roots to its focus on understanding what agencies actually need to succeed. The conversation highlights an important reminder for providers: technology should support care, not complicate it—and the foundation of everything starts with strong documentation and aligned systems. Along the way, we also get to know the person behind the role, from his days as a bull rider to his current “hype man” approach to helping agencies find the right solutions. It's a candid, on-the-ground conversation about EMRs, problem-solving in home health, and why keeping the patient at the center still matters most. Chapters (00:00:03) - Home Health Revealed(00:00:28) - Bachelor's party(00:00:54) - Hype Man for Cantime(00:02:36) - In the Elevator With Bull Riding
Most healthcare AI conversations start and end with documentation. StartUp Health community member Mehmet Kazgan, CEO & Founder of cliexa, thinks that is the wrong place to focus. In this episode of StartUp Health NOW, Kazgan joins Unity Stoakes for a deep dive into clinical reasoning, the intelligence layer that connects what a patient says, what a provider decides, and what a payer will cover, all in real time. Kazgan traces the evolution of healthcare technology from EMRs to interoperability to AI scribes, and explains why none of those waves solve the core problem without a reasoning engine underneath. He shares what it took to build and validate that engine over eight years, what deploying it with Mayo Clinic Platform and Eating Recovery Center has revealed, and why the window for health systems to act is right now. Are you ready to tell YOUR story? Members of our Health Moonshot Communities are leading startups with breakthrough technology-driven solutions for the world's biggest health challenges. Exposure in StartUp Health Media to our global audience of investors and partners – including our podcast, newsletters, journal, and YouTube channel – is a benefit of our Health Moonshot Membership. If you're mission-driven, collaborative, and ready to contribute as much as you gain, you might be the perfect fit. » Learn more and join today. Want more content like this? Sign up for StartUp Health Insider™ to get funding insights, news, and special updates delivered to your inbox.
Cameron is joined by Marissa Palermo, a top injector and double board-certified nurse practitioner, and they discuss Marissa's unconventional journey into aesthetics, the importance of building patient relationships, and the drive behind her passion for helping others feel their best. Marissa shares insights on the consultation process, achieving natural results, and the common mistakes injectors make in the industry. They emphasize the significance of skincare and patient education in aesthetic practice.Marissa talks about her skincare regimen, emerging trends in aesthetic treatments, the impact of social media on the industry, and the importance of building a personal brand as an injector. She emphasizes understanding patient psychology, managing expectations, and the significance of mentorship for new injectors. They also touch on the future of aesthetic medicine, highlighting the growth of bio-stimulatories and the need for integrity in practice.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Marissa Palermo has been a nurse for 19 years and transitioned into aesthetics after gaining experience in family medicine.Building a successful aesthetic practice requires good rapport with patients and delivering honest advice.Marissa emphasizes the importance of patient experience and aligning goals with their expectations.She believes that looking good contributes to feeling good, which drives her passion for aesthetics.Marissa takes time to connect with her patients during consultations, asking about their lives and concerns.She prides herself on achieving natural results and encourages patients to maintain good skincare routines.Being recognized as a top injector involves patient loyalty and continuous learning in the field.Common mistakes in aesthetics include overfilling and lacking a solid foundation in anatomy and techniques.Marissa advocates for a personalized approach to aesthetics, focusing on enhancing natural features.She believes that skincare is crucial for achieving the best results in aesthetic treatments. Marissa prefers a simplistic skincare regimen with effective products.There is a growing trend towards natural results in aesthetic treatments.Peptides and GLP-1s can significantly improve patient outcomes when monitored by professionals.Social media allows injectors to connect with patients and showcase their work authentically.New injectors should focus on building their personal brand and being authentic.Patients often seek reassurance and expertise when addressing their aesthetic concerns.Managing unrealistic expectations is crucial for patient satisfaction.Mentorship and continuous education are vital for new injectors.The aesthetic industry is evolving with advancements in technology and treatments.Integrity in practice leads to long-term patient relationships and referrals.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Cameron is joined by Ryan Bourgeois, the founder of Bougie Aesthetics, and they discuss Ryan's journey from emergency medicine to aesthetics, detailing how he scaled his practice to a million dollars in revenue while working only three days a week. The conversation delves into the importance of continuous education, the significance of natural results in aesthetic treatments, and the techniques involved in injection practices. Ryan emphasizes a patient-centric approach, using educational tools to help clients understand their aging process and treatment options.Cameron and Ryan talk about the importance of building rapport with patients, the intricacies of treatment plans based on age, and the significance of a thorough consultation process. They delve into the business aspects of aesthetics, emphasizing the need for effective time management and the impact of legacy in the industry. The discussion highlights the balance between providing quality care and managing a successful practice.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Ryan transitioned from emergency medicine to aesthetics after being introduced to injections.He achieved significant revenue growth by working strategically and marketing effectively.Continuous education and training are crucial for mastering aesthetic techniques.Ryan emphasizes the importance of natural-looking results in aesthetic treatments.He uses a patient-centric approach, educating clients about their aging process.Ryan trains with world-class providers to enhance his skills and knowledge.He believes that many injectors lack the necessary training and experience.Understanding facial anatomy is key to successful injections.Ryan's practice focuses on bio regenerative products for facial rejuvenation.He encourages open communication with patients to ensure satisfaction. Practitioners need to build rapport and relationships with patients.Treatment plans should be tailored based on the patient's age and needs.Consultation processes should be thorough and patient-focused.Time management is crucial for business growth in aesthetics.Providers should focus on the legacy they leave in the industry.Quality care often requires more time than typical transactional appointments.Understanding patient budgets can enhance the consultation experience.Investing in business coaching can lead to significant improvements.Aesthetic practitioners should prioritize patient education during consultations.The importance of assessing, diagnosing, and treating patients holistically.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
In this episode of Home Health Revealed, Hannah Vale sits down with Ethan from Flychain to talk about the truth behind AI in home health and hospice, and why agencies are feeling both excitement and uncertainty about what automation really means for the future of the industry. They discuss how AI is already being used across clinical, operational, and financial workflows, why payers are leveraging automation to review and deny claims at scale, and what providers can do now to stay ahead. The conversation also explores how better data integration, stronger revenue cycle processes, and clearer financial visibility can help agencies protect margin while continuing to grow. Hannah and Ethan also talk through the importance of having the right tech stack, how financial and operational data need to work together, and why agencies that understand their numbers will be in the strongest position as reimbursement pressure continues. If you are a home health or hospice leader trying to understand where AI fits into your organization, this episode breaks down the hype, the reality, and what agencies should be doing now to future-proof their operations. Listeners interested in learning more about the tools discussed in this episode can visit Flychain to explore financial visibility and AI-driven reporting solutions, or learn more about revenue cycle strategy and performance improvement through HealthRev Partners. Chapters (00:00:03) - Home Health Revealed: The AI CFO(00:03:12) - Do You Need to Worry About Your Job?(00:05:57) - What AI Looks Like for Home Health?(00:10:46) - How Can EMRs Align Their Tech Stack with AI?(00:13:41) - Is AI the CFO of the Future?(00:15:46) - Should I Buy or Start with an EMR?(00:19:19) - Sources of Truth in the EMRs(00:20:45) - Payment-side AI: How do we keep up with pay(00:24:22) - Home Health Industry's Fight Against AI and the Audit Crack(00:29:32) - What Does AI Look Like For Healthcare Operations?(00:37:07) - Healthcare Finance: Automation and Data Integration(00:43:10) - Are You Scared of AI Taking Jobs?(00:43:54) - What Would Home Health and Hospice Leaders Do With AI?(00:48:39) - Where to Reach Out to Ethan Glass
Cameron is joined by Shannon Blake, Director of Aesthetics Partnerships at Podium, and they discuss Podium's AI, Avery, their new AI operating system for aesthetic practices. Avery integrates EMR, CRM, phone systems, and texting, aiming to streamline practice operations. They explore how Podium's AI technology consolidates communication, enhances efficiency, and drives revenue, revolutionizing practice management and wellness integration.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Podium's AI operating system and its featuresIntegration of AI with practice management systemsSelf-healing AI agents and their benefitsStreamlining communication and schedulingImpact on revenue and patient experienceMedical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Electronic Medical Records have transformed the way we practice health care, making patient data readily accessible to health care providers, facilitating collaboration within and across large medical teams, increasing transparency, and drastically improving the legibility of patient charts and prescriptions. But despite these benefits, many physicians cite the electronic medical record as a primary driver of burnout, pointing to the overwhelming volume of documentation it requires. In this episode, we explore how the launch of EMRs within the context of America's predominantly fee-for-service health care system led to the technology falling short of its promise — and how transitioning to value-based care models might redeem the technology, revitalize physicians, and recenter public health. Our guest on this episode is Farzad Mostashari, MD. After completing a degree in public health at Harvard, medical school at Yale, and residency at Massachusetts General Hospital, Dr. Mostashari spent over a decade working in public health: first for the CDC's Epidemic Intelligence Service and then for the New York City Department of Health. From 2009 to 2011, he served as the National Coordinator for Health IT at the Department of Health and Human Services where he helped oversee the nationwide transition from paper to electronic medical records. In 2014, he founded Aledade, a company that helps primary care physicians form value-based care networks in the US. Over the course of our conversation, Dr. Mostashari shares how his childhood in Iran pushed him towards public health, how his experience watching his father being cared for in the hospital drove him towards medicine, and how he has spent his career in the liminal space between public health and medicine. We discuss the rollout of EMRs, and how fee-for-service payment models led to EMRs being optimized for documentation rather than patient care. We explore how value-based care not only solves the problem of over-documentation, but also better aligns the goals of patients, physicians, and even insurance companies. Dr. Mostashari maps out the progress we have made toward this kind of model and the hurdles we have to clear before we have a system that incentivizes preventing stroke as much as treating stroke. In this episode, you'll hear about: 3:35 - How Dr. Mostashari became drawn to the intersection between the intimate work of doctoring and the wide lens work of public health. 12:12 - Dr. Mostashari's experiences modernizing health IT systems and learning to optimize for the number of lives saved rather than the number of technological solutions implemented.16:05 - Dr. Mostashari's assessment of the rollout of the electronic medical record in the US.25:09 - How Aledade frees primary care physicians to prioritize patient outcomes and reduces the burden of EMR documentation.38:57 - What the US can learn from international health care systems. 41:00 - Challenges in transitioning to outcome-based models of primary care.50:30 - How Dr. Mostashari's medical training has shaped his career in public health. If you enjoyed this episode, please subscribe, rate, and review our show, available for free on Spotify, Apple Podcasts, or wherever you get your podcasts. If you know of a doctor, patient, or anyone working in health care who would love to explore meaning in medicine with us on the show, feel free to leave a suggestion in the comments or send an email to info@thedoctorsart.com.Copyright The Doctor's Art Podcast 2026
Cameron is joined by Dr. Rahi, a double board-certified specialist in integrated wellness and aesthetics, and they discuss her journey from Iran to Beverly Hills and her practice's evolution since 2017. She emphasizes the importance of integrating wellness with esthetics, using comprehensive patient intakes and personalized treatments. She provides insights into advanced therapies like peptides and GLP-1s. She highlights the role of social media, particularly Instagram, in marketing her practice, along with word-of-mouth referrals. She also discusses the rapid advancements in peptide therapy and other regenerative treatments, stressing the need for proper medical oversight. Dr. Rahi advises aspiring entrepreneurs to embrace change, maintain confidence, and prioritize self-care.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Integrate esthetics with preventive wellness careComprehensive intakes beyond basic cosmetic concernsOrganic social media drives patient growthWord-of-mouth remains most powerful marketingAdvanced therapies: peptides, GLP‑1s, exosomes risingMedical oversight crucial for peptide safetyShift from overfilling to regenerative treatmentsProvider must embody optimized health personallyPractice evolves yearly; embrace constant changeFailures normal; keep adjusting and movingImmigrant journey built resilience and gritStrong self-belief essential for entrepreneurshipMedical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Are your EMR templates helping—or hurting—your documentation? Terry dives into the difference between pre‑formatted templates and pre‑populated medical records, and why that distinction matters more than most providers realize. Pre‑populated fields can create inaccurate documentation, audit red flags, and even malpractice risk. Terry also reviews a NAMAS article that sheds light on how this issue is showing up in real audits and what practices should watch for. Subscribe and Listen Find all of Terry’s official links in one place: https://www.terryfletcher.net/links The post Pre‑Populated EMRs Are Not Templates appeared first on Terry Fletcher Consulting, Inc..
Cameron is joined by Lacey Lobetta, MedSpa Operations Coach, and they discuss the critical role of performance-based compensation in MedSpa success, emphasizing the need for a supportive culture that fosters growth. They explore the importance of investing in team development, utilizing KPIs to drive revenue, and creating a luxury experience for clients. The discussion highlights the journey of patient care, the significance of comprehensive treatment plans, and the emerging wellness trends that MedSpas can capitalize on to enhance client engagement and satisfaction. In this conversation, Lacey discusses the significance of attachment KPIs in the aesthetics industry, emphasizing the importance of educating clients rather than selling to them. She shares strategies for maximizing revenue through attachment rates, the challenges of recruitment and maintaining a strong team culture, and actionable steps for practices looking to scale from one million dollars to five million dollars in revenue. They also emphasize the need for a supportive environment that fosters team engagement and client trust, ultimately leading to increased patient frequency and satisfaction.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Performance-based compensation can significantly increase revenue.Building a strong culture is essential for sustainable growth.Investing in team development leads to better performance.KPIs should be used to track growth and success.The front desk experience should feel luxurious and welcoming.Consultations are vital for understanding client needs.Clients should feel valued and educated about their treatments.Wellness trends present new opportunities for medspas.Attachment rate is a key performance indicator for success.Creating a comprehensive treatment plan enhances client trust. Attachment KPIs are crucial for maximizing client retention.Educating clients leads to better engagement and trust.Revenue can significantly increase with higher attachment rates.Team culture and recruitment are vital for practice success.Scaling from one million to five million requires a focus on team dynamics.Client education should be ongoing throughout the visit.Utilizing vendor relationships can enhance service offerings.Creating a rewarding environment for employees boosts morale and performance.Dynamic scheduling can optimize room and provider utilization.Understanding client needs is key to providing tailored services.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
AI is everywhere in healthcare conversations. This episode asks the more uncomfortable question: what is it actually doing in real hospitals, with real patients, and real constraints?Dr. Mark Bonta sits down with Dr. Joshua Liu, Co-Founder and CEO of SeamlessMD, for a clinician-first, workflow-grounded conversation about where AI delivers value today, where it still falls apart, and why “smart” tools often die quietly at implementation.They unpack why the most immediate wins are not futuristic diagnostics. They are the unglamorous bottlenecks that drain clinical bandwidth: documentation, forms, referrals, and the administrative sprawl that keeps teams stuck in the note instead of at the bedside. From there, the conversation turns to a core systems problem: insight without protocol. A model can predict risk. But if no one knows what to do with the number, nothing changes.You'll also hear a clear breakdown of “AI agents,” why trust matters more than technology, and how digital care journeys can reduce anxiety, shorten length of stay, and catch post-discharge issues earlier without flooding clinicians with noise.If you are a CMIO, CIO, clinical operations leader, surgical program director, or anyone tired of alert fatigue and “model theater,” this episode will feel uncomfortably familiar in the best way.Dr. Joshua Liu Website https://www.seamless.md/Episode Takeaways1. AI's First Impact Is Administrative, Not Diagnostic — The biggest gains today are in documentation, forms, and workflow relief, not autonomous clinical decision-making.2. Insight Without Protocol Is Noise — A risk score means nothing unless a care team has defined what to do with it.3. Healthcare Moves at the Speed of Trust — Technology adoption depends less on capability and more on clinician confidence and governance.4. AI Agents Shift from Answers to Action — Moving from chat-based support to systems that execute tasks will redefine clinical workflow.5. Eighty Percent of Patient Concerns Are Low Risk — Smart triage and education can filter noise and reduce unnecessary visits.6. Digital Care Journeys Reduce Variation — Personalized, just-in-time guidance lowers anxiety, shortens length of stay, and reduces readmissions.7. Integration Determines Survival — Tools that do not fit directly into existing EMRs and workflows will not scale.8. Execution Beats Hype — The future of AI in healthcare will be shaped by implementation, not model sophistication.Episode Timestamps01:52 – AI Boom or Bust: What Actually Changes Care03:23 – Predictive Analytics vs Documentation: The Real “Low Hanging Fruit”12:19 – What Is an AI Agent: Chatbot vs Agentic AI16:39 – The Biggest Barrier: Trust, Not Just Privacy22:27 – Why Joshua Chose Startups Over Residency: SeamlessMD Origin Story25:55 – Building Digital Care Journeys: From Surgery to “Birth to Death”30:17 – AI Inside Patient Journeys: Answers Grounded in Vetted Protocols42:03 – The Next Decade: Computer Vision, Robotics, and Physical AIDISCLAMER >>>>>> The Ditch Lab Coat podcast serves solely for general informational purposes and does not serve as a substitute for professional medical services such as medicine or nursing. It does not establish a doctor/patient relationship, and the use of information from the podcast or linked materials is at the user's own risk. The content does not aim to replace professional medical advice, diagnosis, or treatment, and users should promptly seek guidance from healthcare professionals for any medical conditions. >>>>>> The expressed opinions belong solely to the hosts and guests, and they do not necessarily reflect the views or opinions of the Hospitals, Clinics, Universities, or any other organization associated with the host or guests. Disclosures: Ditch The Lab Coat podcast is produced by (soundsdebatable.com) and is independent of Dr. Bonta's teaching and research roles at McMaster University, Temerty Faculty of Medicine and Queens University.
Σύμφωνα με δημοσκόπηση της εταιρείας EMRS που διεξήχθη από τις 16 έως τις 19 Φεβρουαρίου σε 1.000 Τασμανούς ψηφοφόρους και που δημοσιεύθηκε την περασμένη εβδομάδα, το κόμμα One Nation έχει εκτοξευθεί στο 24% της υποστήριξης στην πολιτεία, τοποθετώντας το μπροστά από το Φιλελεύθερο κόμμα που έχει 18%.
In a podcast recorded at ITEXPO / MSP EXPO, Doug Green, Publisher of Technology Reseller News, spoke with Mike Wehrs, CTO of TieTechnology, about the upcoming launch of Genie 1.1 and the company's broader mission to reposition voice as a fully integrated component of modern IT infrastructure. TieTechnology focuses on making voice a “first-tier partner” within business systems rather than a disconnected afterthought. Genie, the company's SMB product family, provides a backend softphone capability for PCs along with applications that connect voice into tools such as Slack, CRMs, and EMRs. With Genie 1.1, the company is deepening its ability to capture, transcribe, summarize, and structure voice interactions so that the most valuable customer data—what was actually said—flows directly into business systems. “AI is not magic,” Wehrs noted. “If you don't have good data going into the system, you're not going to get the results out of it that you want.” He emphasized that many organizations layer AI on top of incomplete infrastructure, resulting in underperformance. Genie addresses that gap by cleaning audio streams, identifying speakers, summarizing conversations, and delivering structured data—often in JSON format—into CRM environments. The result, according to Wehrs, can represent as much as a 40 percent increase in high-quality CRM data, driving better customer support, marketing automation, and operational insight. For MSPs, the opportunity is twofold. First, Genie simplifies voice integration through straightforward APIs, eliminating the need to understand complex SIP stacks or telecom architecture. Second, it opens new revenue potential by allowing MSPs to modernize dated phone systems and embed voice-driven intelligence directly into client workflows. As Wehrs framed it, voice should become as native to the PC environment as networking did in the Windows 95 era—fully integrated, flexible, and foundational to digital operations. Visit https://tietechnology.com/
Cameron discusses the critical role of practice owners in managing their medical practices effectively. He emphasizes the importance of accountability, understanding financial metrics, and making data-driven decisions rather than relying on feelings. He also highlights the need for effective marketing strategies and the transition from being a practice owner to a CEO and investor in the practice. The conversation aims to empower practice owners to take control of their business and achieve financial success.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:The biggest problem in practice management is often the practice owner themselves.Accountability is crucial for financial freedom and practice success.Relying on feelings rather than data can lead to poor business decisions.Understanding financial metrics is essential for evaluating practice performance.Marketing strategies should be data-driven to effectively grow the practice.Transitioning from practice owner to CEO requires a focus on numbers and strategy.Investing in business education and consulting can enhance practice management skills.Effective communication with patients about services can drive sales.Practices should analyze their service distribution to identify growth opportunities.Becoming an investor in your practice is key to long-term success.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Here is the latest episode of The Compliance Guy! SummaryIn this episode of The Compliance Guy, Sean M Weiss and Terry Fletcher discuss various topics related to compliance, telehealth, and revenue cycle management. They emphasize the importance of accurate documentation in medical records, the impact of government shutdowns on telehealth services, and the responsibilities of EMR companies in ensuring accurate data entry. The conversation highlights the consequences of inaccurate documentation and the need for providers to maintain compliance in their practices.TakeawaysThe government shutdown impacts telehealth services.Compliance applies to various aspects of business and healthcare.Inaccurate documentation can lead to serious consequences.Every medical encounter must support the billed service level.EMR systems can default to incorrect coding, causing issues.Providers must ensure their documentation is accurate and up-to-date.The responsibility for medical record accuracy lies with the provider.EMR companies may have liability for errors in their systems.Documentation should stand on its own without unnecessary coding.Providers need to advocate for better EMR functionality.
Kiera is joined by the tooth-healer himself, Jason Dent! Jason has an extensive background in pharmacy, and shares with Kiera where his pharmaceutical experience has bled over into dentistry. This includes the difference between anti-quag and anti-platelet and which medications are probably safe, what to do to shorten the drag time in the pharmacy, how to write prescriptions most efficiently, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and today is a really awesome and unique day. It is, think the second time I've had somebody in the podcast studio with me live for a podcast and it's the one and only Jason Dent. Jason, how are you? I'm doing well. Good morning. Thanks for having me. It is crazy. I I watch Instagram real like this all the time where people are like in the podcast and they're hanging out on two chairs and couches and now look at us. We're doing it. Cheers. Cheers. That was a mic cheer for those of you who are only listening, but yeah, Jace, how does this feel to be on the podcast? It's weird. Like I was not nervous at all talking about it. I got really nervous as soon as you hit play. So if I stumble over my words, please forgive me ahead of time. Well, Jason, I appreciate you being on the podcast because marketing had asked me to do a topic about teledentistry and I was like, oh shoot, that's like not my forte at all. so You and I were actually chatting in the hot tub. call it Think Tank session and you and I, we have a lot of good ideas that come from that Think Tank. A lot of business. no phones. That's why. We do leave our phones out. But I was talking to Jason and this is actually a podcast we had talked about quite a while ago. Jason has a lot of information on pharmacy. And if you don't know, Jason isn't really, we were going through all of it last night. It's kind of a mock in the tub. And I think it's going to be great because I feel like this is an area, I'm working at Midwestern and knowing about how dentists, pharmacology was surely not your favorite one. Jason actually helps a lot of dentists with their clearances. And so we were talking about it and I like it will just be a really awesome podcast for you guys to brush up on pharmacology, different things from a pharmacist's side. So Jason, welcome. Thank you. Yeah, no, we were talking about it and here's like, what should I talk about on the podcast next? I have all these different topics and she's like, what do you know? And the only real interaction I have with dentists is doing clearances for procedures. We get them all the time, which makes sense. Lots of people are on blood thinner, I've always told Kiera, like, hey, I could talk about that. Like, that's kind of a passion of mine. I'm not a dentist. Or my name is Jason Dent. So in Hebrew, Jason means tooth. No, no, no, sorry. Nerves are getting to me. Jason means healer and Dent means tooth. So my name means tooth healer. So, here's a little set. Hold on, on, hold Can we just talk about? I brought that up before you could talk about it more. So. My name means tooth healer but I did not become a dentist. I know you wanted me to become a dentist. did. I don't know why. I enjoy medicine. I know what you're going to get to already. The things you're going to ask me. There's been years of this. But nevertheless, that's my name. We'll get that out of the way. But you did give me a great last name. So I mean, it's OK. You're All is fair and love here. SEO's up for that. But yeah, Jason, I'm going to get you right into the show. And I'm going to be the host. And we're going to welcome to the podcast show. Jace, how are you? Good, good, good. Good, good, good. So by getting into clearances, right? This is what you're kinda talking about with you know, before we get to clearances, I actually wanted Jason, for the listeners who don't know you, who haven't talked to you, who don't know, let's kinda just give them like, how did you go from, Kiera wanted you to be a dentist, to now Jason, you are on the podcast talking as our expert on pharmacy. fantastic. I've always really loved medicine, a ton. As a kid getting headaches and taking Excedrin, like you just feel like a miserable pile of crap. and then you take two pills and all of a sudden you feel better. Like that's amazing, like how does that happen? Also getting ear aches as a kid, just being in so much pain and then taking some medicine and you start feeling a lot better. I always had a lot of appreciation for that. I've always been mechanically inclined. I went to, started doing my undergrad and took biology and learned about ATP synthase, which is a spinning enzyme that's inside the mitochondria, like a turbine engine. I used to work on small engines on my dirt bike and thought that is so cool. So I really got wrapped up into chemistry. All the mechanics of chemistry really pulled me in. I'm not getting goosebumps. checking. I usually get goosebumps when I think about chemistry. But it's so cool. You think an engine's awesome, like pistons and camshafts and pressures, the cell is the same thing. It's not as loud, so it's not as cool. But it's fascinating. that's why we're like. ⁓ chemistry and really got into coagulation. So I did my residency after pharmacy school. we went to Arizona for three years. ⁓ You did and your main focus, you were never wanting to be the guy behind the counter. No, I haven't done that. Yeah. No, I love them though. I've always really want to go clinical. ⁓ But I love my retail ⁓ pharmacists. They're amazing resources. And ⁓ I use the retail pharmacist every day still to this day, but I went more the clinical route, really love the chemistry aspect of it. did my doctorate degree and then I did my residency in Reno. Reno's kind That's how we got here everybody. Welcome to Reno. Strategically placed because I was really interested in critical medicine and where we're located we cover a huge area. So we pull in to almost clear, we go clear to Utah, clear to California, all of Northern Nevada. We get cases from all over. So we actually are kind like the first hub of care for lot of areas. So we really get an eclectic mixture of patients that come in that need- all kinds of different cases that are coming to them. So it's what I really wanted. So I did my residency in critical care there. And then for the next 10 years, I worked in vascular medicine with my final five years being the supervisor of the clinic. Ran all the ins and outs of that. So my providers, two doctors were on our view. So when we talk about dentistry, talk about production, those kinds of things, totally get it. My doctors were the exact same way, my vascular providers. ⁓ There's some pains there, right? You wanna be seeing patients as much as possible, being able to help as many people, keeping the billing up. And had other nurse practitioners, four practitioners, a fleet of MAs, eight pharmacists. We also had that one location we had, going off the top of my head, I think we had eight locations running as well. And we took care of all the different kinds of vascular cases that came to us. Most common was blood clots, ⁓ which is just a... which is an easier way of saying VTE. There's so many different ways to say a blood clot. Like you might hear patients say, I've had a PE or a DVT or a venous thromboembolism or a clot in my leg, right? They're all clots, but in different locations. Same with an MI, and MI can be a clot as well. ⁓ there's a lot of, everybody's kind of saying the same thing, but sometimes the nomenclature can make it sound hard, but it really is actually pretty simple. No. And Jason, I love that you went through, you've been in like, and even in your, ⁓ when you were getting your doctorate, you were in the ER. You also worked in retail pharmacy. remember you having a little sticker on your hand. And retail pharmacy, I have a lot of respect for those guys. They have a lot of pressure on them. and then you also, ⁓ what was that test that you had to take that? I don't know. You were like studying forever for it. ⁓ board certification for, ⁓ NABP. Yeah. So I did that board certification as well. And now you've moved out of the hospital side onto another section in your career. Now in the insurance, right? So it's really, really interesting. So now I'm on the other side reading notes and evaluating clinical appropriateness and trying to help patients with getting coverage and making those kinds of determinations. So yeah, I've really jumped all over. Really love my clinical days. I know. don't I don't I do miss them. But yeah, kind of had a good exposure to a lot of. pharmacy a lot a lot of dentists actually with all the places that come through which Jason I really appreciate that and honestly I know you are my spouse and so it's fun to have you on but when I go into conversations like this I don't know any of this information and so finding experts and Jason I think here's me talk more about dentistry and my business than I do hear about him on pharmacy so as we were chatting about this I really realized you are a wealth of knowledge because you've been on the clinical side so you've done a lot of patient care and you've seen how medications interact and I know you've had a few scares in your career and ⁓ you've known some physicians that have had a few scares and ⁓ you've seen plenty of patients pass away working in the ER and gosh in Arizona drownings were such a big deal. I remember when you were in the ER on your rotations I'd be like who died today? Like tell me the stories and you've really seen and now going on to the insurance side I felt like you could just be such a good wealth of knowledge because I know dentists are sometimes so I would say like maybe just a little more anxious when it comes to medications. I know that dental students from Midwestern were like here was like four months and we had to like pass it, learn it. And Jason, you've done four years plus clinical residency, plus you've been in it. And something I really love about Nevada Medicine is they've been so collaborative with you. like your heart, your cardiologist, they diagnose and then they send to you to treat with medicine and... Yeah, I've been really lucky being here in Reno too. The cardiology team has been amazing to work with. We started a CHF program, sorry, congestive heart failure program for patients. So we would collaborate with cardiologists. They'd see the cardiologists and then they send them to the pharmacist to really manage all the medications. So there's pillars of therapy ⁓ called guideline directed medical therapy and the pharmacist would take care of all that. So that's gonna be your... your beta blockers, your ACEs, your ARBs, your Entresto, which would be a little bit better, spironolactone. So just making sure that all these things are dosed appropriately, really monitoring the heart, and make sure that patients are getting better. we've had real positive outcomes when the, sorry, this is totally off topic. do, talk about that study. When we looked at when patients were coming to see our pharmacists in our clinic that we started up, the patients were half as likely to be readmitted. And this was in 2018, and our pharmacists, We're thinking about all the medications. We're usually adjusting diabetes medications too at the same time. Just kind of naturally just taking care of all the medications because we kind of got a go ahead from the providers, a collaborative practice agreement that we could make adjustments to certain medications within certain parameters. So we weren't going rogue or maverick, but we were definitely trying to optimize our medications as much as possible. And then years later, some studies came out with, I'm sure you've seen Jardins and Farseegh. not trying to, I'm not. I don't get any kickback from them. I have no conflicts to share. But because our pharmacists were really optimizing that medication, those medications were later shown to reduce hospitalizations and heart failure, even though they're diabetes medications. Fascinating. So it wasn't really the pharmacists. It was just the pharmacists doing as much as they can with all the tools that were in front of them. And then we found out that the patients were going back to the hospital. half as much as regular patients. So, yeah, being here, it's been so amazing to work with providers here. the providers here want help, want to help patients, don't have an ego. I mean, I just, it's awesome. I love it. I do love how much I think Jason sees me geek out about dentistry and I watching Jay's geek about his pharmacy and how much he loves helping patients. And ⁓ really that was the whole idea of, all right. Dentistry has pharmacy as a part of it. And I know a lot of dentists are sending in clearances and I know working in a chair side, it would be like, oh no, if they're on warfarin or on their own blood clot, you guys, honestly don't even know half of what I'm talking about because this is not my jam, which is why Jason's here. But I do know that there was always like, well, we got to talk with their provider. And so having Jason come in and just kind of explain being the pharmacist that is approving or denying or saying yes or no to take them off the blood thinners in different parts, because you have seen several dental I don't know what they're called. What is it? Clarence's? that what comes to you? don't even know. All day my mind, it's like, here is the piece of paper that gets mailed to you to the pharmacist and then you mail it back. So whatever that is. But Chase, let's talk about it because I think you can give the dentist a lot of confidence coming from a pharmacist. What you guys see on that side. When do you actually need to approve or disapprove? Let's kind of dig into that. Yeah. Well, first of all, I think I'm not a replacement for any kind of clinical judgment whatsoever. Every patient's different. But the American Diabetes Association, you I work with diabetes a lot. American Dental Association has some really great guidelines on blood thinners and I would always reference them. I actually looked at their website today. Make sure I'm up to speed before I get back on this again. They have resources all around making decisions for blood thinners. And I think the one real important thing in putting myself in the shoes of a dentist or any kind of staff that's around a patient that's in a chair, if they say I'm on a blood thinner, right, a flag goes up. At least in my mind, that's what goes up. Like, okay, how do we get across this bridge? And I think the important thing to really distinct right then when they say they're on a blood thinner is that is kind of a slang word for a lot of different medications, right? Like it's the overarching word that everybody pulls up saying, I'm on a blood thinner. It's like, okay, but I don't know what say. It's like, I have a car. You're like, okay, do you have a Mazda? Do you have? Toyota, Honda, what do you have? or even worse it'd be like saying I have a vehicle, right? So when somebody says they're on a blood thinner, it opens up a whole box of possibilities of what they're Blood thinners are also, doesn't, when they're taking these types of medications that are quote unquote a blood thinner, it doesn't actually thin the blood, like adding water to the blood, if that makes sense, or like thinning paint, or like thinning out a gravy, right? It doesn't do the same thing. Blood thinners, really what they're doing is they're working on the blood, which. which is really cool, try not to tangent on that. ⁓ When they're working on the blood, it's not thinning it per se, but it's making it so that the proteins or platelets that are in it can't stick together and make a cloth quite as easy. So whenever somebody's on a blood thinner, I usually ask, what's the name of the blood thinner that you're on? It's not bad that they use that slang, that's okay, on the same page, but it's really broken into two different classes. There's anticoagulant and antiplatelet. And a way to kind of remember which is which, when residents would come through our clinics, the way that I teach them is a clot is like a brick wall. You know, it's not always a brick wall. Usually the blood is a liquid going through. But once they receive some kind of chemical message, it starts making a brick wall with the mortar, which is the concrete between the and the bricks, the two parts. When it's an anti-quagent, it's working on that mortar part. When it's an anti-platelet, it's working on the bricks part, right? You need both to make a strong clot or strong brick wall. But if you can make one of them not work, obviously like if your mortar is just water, it's not working, right? You're not gonna make a strong brick wall. So that's kind of the two deviants right there. So that's what I do in my mind real quickly to find out because antiplatelets are usually, so that's gonna be like your Plavix, Ticagrelor, Brilinta. And hold on, antiplatelets are bricks? Good job, bricks. They're the bricks. And so the reason I was thinking you could remember this because I'm, antiplatelets, it's a plate and a plate is more like a brick. And anti coagulant, I don't know why quag feels like mortar to me, like quag, like, know, it's like slushy in the blood, like it's coagulating. It's a little bit of that, like, honestly, I'm just thinking like coagulated blood is a little bit more mortar-ish. And so platelet is your plate, like a brick, and anti-quag is like. the gilly between the bricks. Okay, okay, I got it. Yeah, so there's an exception to every rule, but when they're on that Don't worry, this is Kiera, just like very basic. You guys are way smarter listening to this, and that's why Jason's here. No, no, you helped me pass pharmacy school. When we were doing all the top 200, you helped me memorize all know what flexorill is, all right? That's a muscle relaxant. Cyclo? I don't know that part. It's a cyclo, because you guys are cycling and flexing. I don't actually know. just know it's a muscle relaxant, so that's about as far as I got. When we're looking at antitick platelets, so that's the brick part, so that's going to be your, you know, Hecagrelor, Breitlingta, Clopidogrel is the most common one. It's the cheapest one, so probably see that one the most. Those, I mean, there's an exception to every rule, but that's generally being used after like a stent's placed in the heart. It can be used for VTE, there's some out there, but that's pretty rare. But also for some valves that are placed in the hearts, it can be used for that as well. So antiplatelet, really thinking more like a cardiac event, right? Like I said, there's always an exception to every rule, but that's kind of where my mind goes real quickly, because we're gathering information from the patient. They're on anticoagulant. Those are like going to be the new ones that you see commercials for all the time. So Xeralto, Alequis, those are the two big ones right now. They're replacing the older one. And also we were supposed to do a disclaimer of this is current as of today because the ADA guidelines do change. this will be current as of today. And Jason, as a pharmacist, is always looking up on that. I had no clue that you are that up to speed on dental knowledge. so just throwing it out there that if you happen to catch his podcast, a few years back that obviously check those guidelines for sure. But the new ones are the Xarelto and Eloquist. They're replacing the older ones of warfarin. Warfarin's been around for a really long time. We've seen that one. Those are anti-coagulants. So when you're looking, when a patient says that, generally they're on that medication because they've possibly had a clot in the past or they have a heart condition called atrial fibrillation. Those are kind of the two big ones. Like I said, there's always caveats to it, but that's kind of where my mind goes real quickly. And then, as far as getting patients cleared, the American Dental Association has really good resources on their website. You can look at those and they're always refreshing that up. They even say in their own words that there's limited data around studying patients in the dental chair and with anticoagulants or anti-platelets. It's pretty limited. There's a few studies, some from 2015, some from 2018. There's one as recent as 2021, which is nice. But really, all of those studies come together and it's really more of an expert consensus. And with that expert consensus, they have kind of simplified things for dentistry, which is really nice. ⁓ comparing that to, we have more data for like total hip replacement, total knee replacement. We have a lot of data and we know really what we should be doing around then. But going back to dentistry, we don't have as much information, so they always say use clinical judgment, but they do give some really great expert guidance on that. So if a patient's on an anticoagulant, ⁓ they generally recommend that it doesn't need to be stopped unless there's a high bleeding risk for a patient. as a provider or as a clinician in the practice, you can be looking at high bleeding risk. Some things that make an oral procedure a little bit lower risk is one, it's in the compressible site, right? Like we can actually put pressure on that site. That's the number one way to stop bleeding is adding pressure. It's not like it's in the abdominal cavity where we can't get in and can't apply pressure. So number one, that kind of reduces the bleeding risk. is number one. Two, we can add topical hemostatic agents. Dentists would know that better than me. There's a lot of topical ways to do that. So not only pressure, but there's those things as well. And also, but there are some procedures that are a little bit more likely to bleed. And that's where you and dentists would come in hand in What's the word in APO? Oh, the APOectomy. I got it right. Good job. like, didn't you tell me last night that the ADA guideline was like what? three or four or more teeth? great question. So you can extract one to three teeth is what their expert consensus One to three teeth without. Without really managing or stopping anticoagulation or doing anything like that. I think that's some good guidance from them. I'm gonna add a Jasonism on that though. So with warfarin, I do see why dentists would be a little bit more conservative or worried about stopping the warfarin because warfarin isn't as stable as these newer agents. Warfarin, the levels. quote unquote levels can go really high, they can go really low. And if the warfarin levels are high, they're more likely to bleed. So I do think it makes sense to have a really recent INR. That's how we measure what the warfarin's doing. I think that makes a lot of sense, but the ADA guidelines really go into the simplification version of all these blood thinners. Generally, it's recommended to not stop them because the risk of stopping them outweighs the benefit of stopping them in almost every case. Almost every case. ⁓ So when you're with that patient, right, they say I'm on a blood thinner, finding out which kind of blood thinner that they're on, you find out that they're on Xeralto, right? How long have you been on Xeralto for? I've been on it for years. You don't know exactly why, but if they haven't had any recent bleeding, you're only gonna remove one tooth. ⁓ You can do what's called a HasBlood score. That kind of looks at the bleeding risk that they'd have. That'd be kind of going a notch above, but in my mind, removing one tooth isn't a real serious bleeding risk. I'd love to hear from my dentist friends if they... disagree, right, but ADA says one to three tooth removals, extractions, that's the fancy word. Extractions, yeah, for extracting teeth out. Is not really that invasive. Sure. It's not that high risk, so it's usually perfectly fine. So if a patient was on Xarelto, ⁓ no other, this is in a vacuum, right? I'm not looking at any other factors, which you should be looking at other factors. I would be perfectly fine to just remove one to two. And when those clearances come in, because dentists do send them, talk about what happens. You guys were working in the hospital and you guys would get these clearances all the time. do. We get them so often. I mean, we get like four or five a day. We'd love to give it to our students, student pharmacists, and ask them what to do. And they would usually look up the American Dental Association guidelines and come up with something. We're like, yep, that's what we say too. In fact, we say it so many times a day that we have a smart phrase. which just blows in the information real quickly and faxes it right back to the So it's like a copy paste real quick. So what I wanted to point out when Jason told me this is dentists like hearing this and learning this, this can actually save you guys a ton of time to be able to be more confident, to not need to send those clearances on. And we were actually talking last night about how I think this might be a CYA for dentists. like, as we were talking, I think Jason, you seeing so many other aspects of medicine, like you've literally seen patients die, you've seen other areas. And so coming from that clinical vantage point, we were realizing that dentists, we are so blessed to live in an injury. I enjoy dentistry because possibly there's someone dying, not super high, luckily in dentistry. The only time that I have actually had a doctor have a patient pass away, and it was only when they were completely sedated and doing ⁓ some other things, but that was under the care of an anesthesiologist. And so that's really our high, high risk. And so hearing this, Jason, That was one of the reasons I wanted him to come on is to give you doctors more confidence of do we have to always send to a pharmacist? I mean, hearing that on the pharmacy side, they're just sending these back and not to say to not see why a to not cover this because you might be questioning like, well, do I really need to? But you also were talking about some other ways of so number one, you guys are just going to copy back the 88 guidelines. So so 88 guidelines. Yeah. And I think that that gives a lot of confidence to a provider or a dentist is that you can go to the 88 guidelines and read them, right? Like you're listening to some nasally monotone pharmacist on a podcast. Rumor has it, people love him at the hospital. were like, you're the voice, he's been told he has a good radio So for the clinic, I was the voice. Like, yeah, you've reached the vascular clinic, right? And they're like, oh my gosh, you're the voice. But sorry, you me distracted. That'll be your next career, Jace. You're going to be a radio host. OK. I would love that. I love music. But you're hearing from a nasally guy, but you can actually read the ADA guidelines. You just go right to the ADA, click on Resources, and under Resources, it has the around anticoagulants, I think that's the best way to get a lot of confidence about it because they have dentists who are the experts making calls on these. I'm just reiterating what they say, but I think it makes a lot of sense to help providers. And the reason why my heart goes out to you as well is having the providers that used to work underneath me, they're always looking for our views, which is a fancy way of making sure that they're drilling and filling. Can I say that? Yeah, can say drilling and filling. They're being productive, right? They're being productive, right? They're always looking to make sure if a patient's canceling, like get somebody in here. Like I need to be helping people all day long. That's how I, we keep the lights on. That's how I help as many people. And so if you have a patient coming in the chair and it has an issue, they say I'm on Xeralto. Well, you can ask real quickly, why are you on Xeralto? I had a clot 10 years ago. my gosh. Well, yeah, we're pretty good to go. Then I'm not worried. We're only removing one tooth or we're just doing a cavity or a cleaning. Something like that. Shouldn't be an issue whatsoever because there's experts in the dental. ⁓ in the dental society, the ADA guidelines that recommend three teeth or less, minimally invasive. They really recommend if it's gonna be really high bleeding risk. And clinically, that's where you would come in, ⁓ or yourself. know, apioectomy is one that's like on the fence line. I don't know where implants set. though, and like we were talking, implants aren't usually like a date of procedure. Most people aren't popping in, having tooth pain, and we're like, let's do an implant. Now sometimes that can be the case, but typically that one's gonna have a few other pieces involved. And so that is where you can get a clearance if you want to. ⁓ But we were really looking at this of like so many dentists that I know that you've seen will just send in these clearances because they are. And I think maybe a way to help dentists have more confidence is because you know, I love routines. I love to not have to remember things. So why don't we throw it in, have the team member set it up where every quarter we just double check the ADA guidelines. Are there any updates? Are there any other things that we need to do on that? That way you can just see like getting into the language of this, of what do I need to do? Because honestly, you guys, know pharmacy was not a big portion for it, so, recommending different parts, but I think this is such a space where you can have confidence, and there's a few other things I wanna get to, and I you- I some pearls too. Okay, go. I'm so when she get me into talking about drugs, I'm not gonna stop. So, some other things around that too is these newer blood thinners like Xarelto Eloquist, they now have reversal agents, so a lot of providers in the past were really worried about bleeding because we can't turn it off. We can turn those off. Warfarin has reversal as well, right? So I'm looking at these patients. It's really low risk. It's in the mouth, generally speaking. Very rarely are they a high bleeding risk. Now if you're doing maxillofacial surgery, this does not apply, right? This does not apply whatsoever. you're like general dentist, you're pediatric dentist. Yeah, yeah, and it's kind of on the fly. So just trying to really help you to be able to take care of those patients on the moment, have that confidence, look at the ADA guidelines, have that in front of you. I don't think it's a bad thing to ever... check with their provider if you need to. If you're thinking, I feel like I should just check with the provider, I would never take that away from you. But I just want to kind of steer towards those guidelines that I have to help. But what did you want to share? No, yeah, I love that. And I think there were just a few other nuggets that we were chatting about last night that can help dentists just kind of get things passed a little bit easier. So you were mentioning that if they were named to their cardiologist, what was it? was like, who is the last? Great question. Yeah, when a patient's on a blood thinner, It could be prescribed by the cardiologist. It could be prescribed by the family provider or could have been punted to like a vascular clinic like where I was working. It can go to any of those. And when you send that fax, right, if it goes to the cardiologist and it's supposed to go to the family care provider, like it just kind of goes, goes nowhere, right, from there. So I think it's a really good idea to find out who prescribed it last. If the patient doesn't know who prescribed their blood thinner last, you can call their pharmacy. I call pharmacies all day long. I have noticed in the last year, they are way easier to get a hold of, which has made my job a lot easier, working on the insurance portion. So reaching out to the pharmacy, finding out who that provider is and sending it to them, because they should be able to help with that. I thought that was a good shift in verbiage that you had of asking instead of like the cardiologist, because that's who you would assume was the one. But you said like so many times you guys would take care of them, and then they go back to family practitioner, and you guys would get the clearances, but you couldn't clear because you weren't overseeing. So just asking the patient. who prescribed their medication for them last time. That way you can send the clearance to the correct provider. then- And they might not know. You know patients, right? They're like, I don't know, my mom's or else, I don't know who gave it to me. Somebody told me I need to be on this. But at least that could be another quick thing. And then also we were talking last night about- ⁓ What are some other things that dentists can do when like writing scripts to help them get what I think like overarching theme of everything we discussed is one how to help dentists have less I think drag through pharmacy. ⁓ Because pharmacy can take a little while and so perfect we now know the difference between anti-quag and anti-platelet. We know which medications are probably safe. We know we can check the ADA guidelines so that we were not having to do as many clearances. We also know if they're on a medication to find out and we do need a clearance. who we can go to for the fastest, easiest result. And now, in talking about prescriptions, you had some really interesting tips that you could share with them. Yeah, so with writing prescriptions, right, pharmacies are pharmacies. So I'm not gonna say good thing or bad thing. There are challenges working with pharmacies. I'm not gonna play that down at all. ⁓ If you're writing prescriptions and having issues and kickbacks from pharmacies, there's some interesting laws around ⁓ writing prescriptions. Say that you're trying to ⁓ prescribe augmentin, you know, 875 BID, and you tell the patient, hey, I want you to take this twice a day for seven days, and then you put quantity of seven, because you're moving fast, right? You want it for seven days, quantity of seven. Quantity would actually be 14, right? It's not that big of a deal. Anybody with common sense would say if you're taking a pill for twice a day for seven days, you need 14 tablets. But LAHA doesn't allow pharmacists to make that kind of a change, unfortunately. They have to follow what you're saying there. So you're going to get a... An annoying callback that says, you wrote for seven tablets. I know you need 14. Is that OK? Just delays things, right? So ⁓ I really like the two letters QS. That's Q isn't queen. S isn't Sam. Yeah. It stands for quantity sufficient. So you don't have to calculate the amount of any medication that you're doing. So for me, as a pharmacist, when I was taking care of patients, I hated calculating the amount of insulin they would need for an entire month. So I would say. Mrs. Jones needs 15, I'd say 15 units ⁓ QD daily. ⁓ And then I say QS, quantity sufficient, ⁓ 90 day supply through refills. So the pharmacy can then go calculate how much insulin that they need. I don't have to even do that. So anytime you're prescribing anything, I like that QS personally. So that lets the pharmacy use ⁓ common sense, as I like to call it, instead of giving you a call. I think that's super helpful. I also thought of one thing too. going back to blood thinners is when it's kind of like a real quick, like they're not gonna have you stop the blood thinner at all. like you're seeing if you can stop the blood thinner for a patient, there's some instances it's just not gonna happen. And that's whenever they've been, they've had a clot or a stroke or a heart attack within the last three months. Three months. Yeah, that's kind of like the. Because so many people are like, they had a heart thing like six years ago. And so I think a lot of my dentists that I worked with were like, we got to stop the blood thinners. But it sounds like it's within three months. Yeah, well, I'm just the time. Like this is general broad strokes. What I'm just trying to say is when you want to expect a no real quick. Got it. Right. So because benefits of stopping a blood thinner within those first three months of an event is very, very risky versus the, you know, the benefit of reducing a little bit of blood coming out of the mouth. Right. Like that's not that bad. when somebody's had a stroke or a heart attack or pulmonary embolism, a clot in the lung, like we can't replace the lung, heart or brain very easily. We can replace blood a lot better. We've got buckets of it at most hospitals have buckets of it, right? So I'm always kind of leaning towards I'd rather replace blood than tissue at all times. So that's kind of a quick no. If they've had one those events in the last three months, we are really, really gonna watch their brain instead of getting. root canal, right? Like really worried about them. So you'll just say no. And they could the dentist still proceed with the procedure or would you recommend like a three month wait? Or is it provider specific way the pros and cons because sometimes you need to get that tooth out. Great question. think then it's going to come into clinical. That's that's when you send in the clearance, right? Like, and it's great to reach out to the provider who's managing it for you. But I think it's kind of good to know exactly when you get a quick no quick no is going to be less than three months. ⁓ Or when it's going to be like a kind of a typical, yeah, no problem. If it's been no greater than six months, they're on the typical anticoagulants or alto eloquence. Nothing crazy is going on for them. You're only removing two teeth. This is very, very low risk. But again, I'd urge everybody to read the ADA guidelines. That way you feel more comfortable with it. I'm not as eloquent as they do. They do a real good job. So I don't want to take any of their credit. I think they do a real good job of simplifying that and making you feel confident with providing. more timely care for patients. Which is amazing. And Jayce, one last thing. I don't remember what it was. You were talking about the DEA and like six month rule. yeah. Let's just quickly talk about that and then we'll wrap this because this is such a fascinating thing for me last night. Yeah. So when comes to prescribing controlled substances, most providers have to have a DEA license. OK. First of all, though, what's your take on dentist prescribing controlled substances? ⁓ I don't think, you know, I worked on the insurance side of things. Right. And I look at the requirements for the as the authorizations, what a patient, the criteria a patient needs to hit in order to qualify for certain medications. A lot of times for those controlled substances, they have pretty significant issues going on, like fibromyalgia or cancer-related pain or end-of-life care versus we don't, in all my scanning thread, I don't have a ⁓ perfect picture memory. Sure. But I don't usually see oral. pain in there. There is some post-operative pain that can be covered for those kind of medications but I really recommend to keep those lower and in fact in a lot of our criteria it recommends you know have they tried Tylenol first, they tried, have they filled NSAIDs or are they contraindicated with the patient. So really they should be last line for patients in my two cents but there's always going to be a caveat to the rule right? Of course. comes through that has oral cancer and you're taking like that would make sense to me. Got it, so then back to the DEA. Yeah, okay. Okay, ready. So as a provider, you should be checking the, if you're doing controlled substances, you should be checking the prescription drug monitoring program, or sometimes called the PDMP, looking to see if patients are getting ⁓ controlled substances from another provider. So it's really just a check and balance to make sure that they're not going from provider to provider to getting too many narcotics and causing self harm or harm to others. And so with checking that PDMP before prescribing, I think a lot of providers do that. A lot of softwares that I'm aware of, EMRs, electronic medical records, sometimes have links so that you can do that more quickly. However, I don't think it's as intuitive that they need to be checking that every six months in some states. And like here in Nevada, you're supposed to be checking it every six months, not for a patient, but for your actual DEA registration to see if anybody else is prescribing underneath you. Because if you don't check that every six months, you could get in some serious trouble with... not only DEA, but even more the Board of Pharmacy and your state. Now, I don't know all 50 states, so I check with your state to see if you need to be checking that every six months, but set an alarm just to check that real quickly, keep your nose clean. ⁓ I've had providers, I've had to remind to do that. And if somebody was using your account, prescribing narcotics, you'd never know unless you went and checked that PDMP. Yeah, I remember last night you were like, and if that was you, I would not want to be you. The Board of Pharmacy is going to be real excited to find you. So that was something where I was like, got it. So, and we all know I'm big on let's make it easy. And Jason, I love that you love this so much and you just brought so much value today. And like also for me, it's just fun to podcast. fun. Yeah. But I got a nerd out on my world a little bit. Bring it into yours. I work with dentists or at least you know, when I was working in Vascular Clinic all day long. Great questions that would come through. Yeah. So I think for all of us, as a recap on this is number one, I think setting yourself ⁓ some cadences. So maybe every quarter we check our ADA guidelines and we check our, what is it, PDMP. PDMP. so each state, so they call it Prescription Drug Monitoring Program. We need that. Yeah, but there are different acronyms in different states, though. That's just what it's called in Nevada. I forget what it is in California, but you can check your state's prescription monitoring program, make sure that opioids aren't being prescribed under your name. Got it. So we just set that as a cadence. We know one to three teeth most likely if they're on a blood thinner is According to the 88 as of today is good to go You know things that are going to get a quick know are going to be within the last three months of the stroke the heart attack or the Clot I'm thinking like the pulmonary embolus. Yeah, that's what we're trying to prevent Those are gonna be quick knows and then if we're prescribing, let's do QS. We've got quantity is sufficient so that we're not getting phone calls back on those medications that we are. And then on narcotics, just being a bit more cautious. Of course, this is provider specific and in no way, or form did Jason come on here to tell you you are the clinical expert. Jason's the clinical expert on medications. And if you guys ever have questions, I know Jason, you geek out and you want to talk to people so that anyone wants to chat shop. Be sure to reach out and we'll be able to connect you in. we've even talked about possibly, so let me know listeners. You can email in Hello@TheDentalATeam.com of ask a pharmacist anything. I talked to Jason. I was like, We'll just have them like send in questions and maybe get you back on the podcast or we do a webinar. But any last thoughts, Jace, you've got of pharmacy and dentistry as we as we wrap up today? No, I think that's pretty much it. So check the ADA guidelines. I think it's really good to have cross communication between professions. Right. If you're working with the pharmacy, CVS, Walgreens or something like that or Walmart, I know that it can be challenging. Right. They're under different pressures. You're under different pressure. So I think ⁓ just coming in with an understanding, not being angry at each other. you know what mean, is super beneficial and working together. When it comes to it, every dentist that I've talked to is actually worried about their patient. Every pharmacist that I've worked with is really worried about the patient as well. So we're trying to accomplish the same thing, but we have different rules and our hands are bound in different ways that annoy each other, right? Like I know Dr. Jones, want 14 tablets, but you said seven. And I know Common Sense says I should give them 14, but I've got to make that change. knowing that their hands are tied by the law. They can't use as much common sense, which is aggravating. I mean, that's why I love what I gotta do here. I gotta just kind of help a lot more and use common sense and improve patient care. But those kinds of things I think are really beneficial as you work together and then not being so afraid of blood thinners, right? So I think those guidelines do a great job of giving you confidence and not worrying about the side effects. And there's a lot of things that you can do locally for bleeding. You have a lot of control over that. I think that's pretty cool, the tools they have. Yeah. And at the end of the day, yes, you are the clinician. You are the one who is responsible for this. so obviously, chat, but I think collaborating, talking to other pharmacists, talking to them in your state, finding out what are the state laws, things like that I think can be really beneficial just to give you peace of mind and confidence. And again, dentistry, are maybe a bit more risk adverse because luckily we don't have patients dying That's great thing. Yeah, that's fantastic. I want my dentists to be risk adverse. I think so too. But Jason, I appreciate you being on the podcast today. And for all of you listening, ⁓ more confidence, more clarity, more streamline to be able to serve and help our patients better. if we can help you in any way or you've got more questions, reach out Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.
Cameron is joined by Kristina Thissen, a successful entrepreneur and owner of Remedy Medical Aesthetics and Wellness. Kristina shares her journey from being a physician assistant in plastic surgery to launching her own aesthetics practice during the pandemic. The conversation delves into the importance of creating a unique patient experience, the role of follow-up in patient retention, and the significance of investing in education and training for injectors. Kristina also discusses her vision for the future of her practice, emphasizing the integration of wellness services and the evolving landscape of the aesthetics industry.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Christina's journey from PA to business owner is inspiring.Creating a unique patient experience is crucial for retention.Follow-up and treatment planning are key to patient loyalty.Investing in education and training is essential for injectors.The aesthetics industry is evolving towards wellness and holistic care.Building a strong team culture enhances practice success.Understanding business metrics is vital for growth.Social media presence is important for attracting patients.Quality of care and patient safety should be prioritized.Continuous learning and adaptation are necessary in the aesthetics field.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
In this episode of the Innovations and Clinical Implementation podcast, hosts Tom Blue and Sonia Horner discuss the future of AI-driven medicine with Dr. Don Brown, a physician entrepreneur and the former founder of LifeOmic who emerged from retirement to create Bioscope.ai. The conversation explores how Bioscope.ai functions as a revolutionary "AI Medical Colleague" by aggregating vast datasets—including whole genome sequencing, EMRs, and multi-omics—into a secure cloud repository that feeds an orchestration layer of multiple LLMs grounded in academic research. Dr. Brown details the platform's "synoptic view," an interface inspired by high-performance aircraft that visualizes 15 dimensions of health on a 3D wireframe, and introduces "Lumina," an AI persona that learns a physician's specific style to generate personalized care plans, ultimately allowing practices to offer high-value subscription models that turn static health data into a dynamic asset. For access to episode resources. https://sites.google.com/ovationlab.com/innovationsinclinicalimplement/home
Cameron is joined by Carly Ornelas, founder of Speakeasy Aesthetics, and they discuss her entrepreneurial journey from being an injector to running successful practices in California and Tennessee. The conversation delves into the challenges of scaling a business, understanding different markets, and the importance of quality over quantity in aesthetics. Carly emphasizes the significance of building a unique brand identity, creating comprehensive patient experiences, and the role of staff training and performance incentives. They also touch on balancing safety with social media trends, mitigating risks in aesthetic practices, and the importance of integrity in achieving long-term wealth in the industry.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Carly transitioned from a hospital career to aesthetics.Scaling practices requires strong systems and management.Quality of service is more important than sales volume.Understanding different markets is crucial for success.Building a unique brand identity helps attract the right clientele.Patient consultations are key to understanding needs.Creating a comprehensive patient experience fosters loyalty.Staff training and performance incentives drive success.Safety and regulatory compliance are essential in aesthetics.Integrity is vital for long-term success in the industry.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
In this episode of The Healers Café, Manon Bolliger, speaks to Cedric Bertelli, founder of the Emotional Health Institute, discusses his methodology, Emotional Resolution (EMRS), which addresses emotional imprints through somatic neuroscience. Inspired by his grandfather's resilience post-WWII, Cedric developed EMRS to help individuals resolve emotional patterns by feeling physical sensations without control. He explains that the brain predicts emotions based on past experiences, often rooted in trauma, and EMRS allows these predictions to play out naturally, updating the brain's response. For the transcript and full story go to: https://www.drmanonbolliger.com/cedric-bertelli Highlights from today's episode include: Emotions are outdated predictions: Debilitating emotions are often outdated predictions from the brain, triggered when current stimuli resemble elements from past traumatic moments. The body then recreates old physical sensations (interoception), even when they're no longer relevant. Resolution by fully feeling sensations (90 seconds) : If a person can safely stay with the raw physical sensations of an emotion—without trying to regulate, fix, or control them—the interoceptive wave naturally completes within about 30–90 seconds, and the brain updates its prediction, so the same stimulus no longer triggers that reaction. Stop building stories; stay with the body: Manon emphasizes the importance of not creating or feeding mental stories about what we feel. By witnessing the emotion innocently and staying with the body's sensations rather than the narrative, we allow real resolution instead of reinforcing the pattern. ABOUT CEDRIC BERTELLI: Cedric Bertelli is the founder of the Emotional Health Institute and co-developer of Emotional Resolution® & EmRes®, a somatic, neuroscience-based approach for resolving emotional imprints. Before dedicating himself to emotional health, Cedric spent more than a decade in the hospitality industry, including leadership roles with The Ritz-Carlton Hotel Company, where he developed a deep understanding of human behavior and service. Over the past 15 years, he has trained practitioners across the world, guided thousands of clients, and partnered with researchers at UCLA and UCSF to advance the scientific foundations of EmRes. His work focuses on making emotional healing simple, effective, and accessible so people can live with greater clarity, ease, and resilience. Core purpose/passion: My core purpose is to help people reconnect with their natural capacity to resolve emotional pain. Not to manage it, not to suppress it, and not to build workarounds around it — but to truly resolve it at the physiological level so they can live with more freedom, presence, and ease. – Facebook | Instagram | Website | LinkedIn | YouTube | ABOUT MANON BOLLIGER, RBHT, FCAH: As a retired Naturopath 1992-2021, I saw an average of 150 patients per week and have helped people ranging from rural farmers in Nova Scotia to stressed out CEOs in Toronto to tri-athletes here in Vancouver. My resolve to educate, empower and engage people to take charge of their own health is evident in my best-selling books: 'What Patients Don't Say if Doctors Don't Ask: The Mindful Patient-Doctor Relationship' and 'A Healer in Every Household: Simple Solutions for Stress'. and What if Your Body is Smarter than You Think? I am the Founder & CEO of The Bowen College Inc. which teaches BowenFirst™ Therapy and holds transformational workshops to achieve these goals. So, when I share with you that LISTENing to Your body is a game changer in the healing process, I am speaking from expertise and direct experience". Mission: A Healer in Every Household! For more great information to go to her weekly blog: http://bowencollege.com/blog. For tips on health & healing go to: https://www.drmanonbolliger.com/tips Follow: Manon Bolliger website | Linktr.ee | Rumble | Gettr | Facebook | Instagram | YouTube | Twitter | LinkedIn | Follow: Bowen College Inc. | Facebook | Instagram | LinkedIn | YouTube | Twitter | Rumble | Locals ABOUT THE HEALERS CAFE: Manon's show is the #1 show for medical practitioners and holistic healers to have heart to heart conversations about their day to day lives. Subscribe and review on your favourite platform: iTunes | Google Play | Spotify | Libsyn | iHeartRadio | Gaana | The Healers Cafe | Radio.com | Medioq | Audacy | Follow The Healers Café on FB: https://www.facebook.com/thehealerscafe Remember to subscribe if you like our videos. Click the bell if you want to be one of the first people notified of a new release. * De-Registered, revoked & retired naturopathic physician after 30 years of practice in healthcare. Now resourceful & resolved to share with you all the tools to take care of your health & vitality!
Cameron is joined by Stephanie Brand, founder of The Skin Jeanie, and they discuss the challenges faced by medical aesthetics providers, particularly around consultations, marketing, and patient care. Stephanie shares her journey from being overwhelmed in her practice to helping others navigate the complexities of running a successful medical aesthetics business. The conversation emphasizes the importance of effective communication, personalized consultations, and building community connections to foster growth in the industry.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Consultations should last 20-30 minutes to build trust.Patients want to feel heard and understood, not like a number.Mindset and energy are crucial for successful patient interactions.Personalized treatment plans are essential for patient satisfaction.Follow-up communication is key to retaining patients.Building community connections can enhance practice visibility.Influencer marketing can be effective if done strategically.Practices should focus on internal growth before external marketing.Social media presence should reflect the actual practice experience.Practices need to prioritize authentic interactions over vanity.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
This episode features one of the most raw, real, and insightful convos we've had on the future of physical therapy.Jimmy sits down with Dave Kittle and Tony Maritato to cover everything clinic owners need to hear right now:Why PTs are still trapped in outdated reimbursement modelsHow to build a cash-based membership that actually worksSliding into DMs to recruit A+ hiresEMRs that suck (and why they still do)The real problem with AI in healthcareWhy some PT leaders still won't talk about what matters mostIf you've ever yelled at your EMR, questioned your payer mix, or thought about quitting insurance cold turkey — this one's for you.
SummaryIn this episode, Sean Weiss and Terry Fletcher discuss the critical importance of complete and accurate medical documentation in healthcare. They explore the consequences of incomplete records, the role of electronic medical records (EMRs), and the need for accountability among healthcare providers. The conversation emphasizes that clinicians must take responsibility for their documentation to ensure compliance and support medical necessity. The episode also touches on the complexities of medical coding and the importance of clear communication in clinical records.TakeawaysIncomplete documentation can lead to compliance issues.Providers must accept accountability for their documentation.EMRs should not be blamed for incomplete records.Documentation must support medical necessity and clinical judgment.Auditors need complete records to defend against claims.Assumptions in documentation can lead to errors.Clear definitions in coding are essential for accurate billing.Providers should not rely on templates to convey critical information.Documentation standards change regularly and must be adhered to.Healthcare professionals must work together to ensure complete records.
This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Accelerating drug development from ten years to one is possible when data, technology, and clinical trial design finally work together. In this episode, Bari Kowal, Senior Vice President of Development Operations & Portfolio Management for Regeneron, discusses how modernizing clinical trials, strengthening data infrastructure, and using AI responsibly can expand patient access and accelerate development. She emphasizes that education is a significant missing link in clinical research and that true progress depends on interoperability rather than flashy standalone tools. Bari highlights the need for clean, structured data and strong partnerships with health systems to integrate genetics, EMRs, and real-world information for more personalized and preventive medicine. She also explores the future of drug development, emphasising the importance of reducing cycle time, fostering regulatory collaboration, streamlining protocols, ensuring site readiness, and simplifying trial complexity while leveraging digital biomarkers effectively. Tune in and learn how thoughtful trial design, better data, and smarter collaboration can reinvent the path from discovery to patient impact! Resources Connect with and follow Bari Kowal on LinkedIn. Follow Regeneron on LinkedIn and visit their website!
This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Making healthcare access as simple as booking a table? Almost. In this episode, David Dyke, Chief Product Officer at Relatient, discusses how intelligent patient access is revolutionizing the healthcare experience. He explains why healthcare is far more complex than everyday consumer services and how Relatient uses organizational intelligence to streamline patient interactions across multiple channels. He dives into Dash, their platform that integrates with EMRs and practice systems, and shows how voice AI reduces repetitive tasks while guiding patients efficiently. Dyke emphasizes the importance of balancing automation with human touch to improve workflow and patient satisfaction. Tune in to hear how Relatient is simplifying healthcare access for patients and providers alike! Resources Connect with and follow David Dyke on LinkedIn. Follow Relatient on LinkedIn and explore their website!
Upgrade your biology in 10 minutes with this week's rundown from Dave Asprey. TThis episode covers:• Longevity Scores Are Going MainstreamElegant Hoopoe's new clinics are using 56 biomarkers to track biological aging — and early users are reporting up to six years reversed in under two months. Could scoring systems replace reactive healthcare?Source: Morningstar via PR Newswire — https://www.morningstar.com/news/pr-newswire/20251014ln95054• AI Heart Scans Spot Trouble SoonerHospitals are using machine learning to analyze echocardiograms in real time — making heart diagnostics faster, cheaper, and more accurate, even without top specialists on site.Source: Crescendo.AI News — https://www.crescendo.ai/news/latest-ai-news-and-updates• Brain Training That Rebuilds NeurotransmittersMcGill's INHANCE trial shows that 10 weeks of digital training on BrainHQ doesn't just improve memory — it chemically rejuvenates acetylcholine pathways. That's measurable neuroplasticity.Source: Longevity.Technology — https://longevity.technology/news/brain-training-restores-youth-to-aging-minds/• HLTH 2025 Unveils Digital Twins & Real-Time Immune WearablesThis year's HLTH conference put bio-individuality front and center: AI twins that simulate your biology, hormone-tracking wearables, and apps syncing with EMRs to turn raw data into real decisions.Source: HLTH Official — https://hlth.com/2025event• One Blood Test, Many DiagnosesNew multi-panel tests rolling out in clinics screen for dozens of diseases from a single draw — boosting compliance, streamlining early detection, and making full-spectrum testing routine.Source: Instagram Science Updates — https://www.instagram.com/p/DP0oGGTiiT5/This is essential listening for fans of biohacking, hacking human performance, functional medicine, and longevity who want actionable tools from Host Dave Asprey and a guest who embodies what it means to age with energy, clarity, and vitality. Dave Asprey is a four-time New York Times bestselling author, founder of Bulletproof Coffee, and the father of biohacking. With over 1,000 interviews and 1 million monthly listeners, The Human Upgrade brings you the knowledge to take control of your biology, extend your longevity, and optimize every system in your body and mind. Each episode delivers cutting-edge insights in health, performance, neuroscience, supplements, nutrition, biohacking, emotional intelligence, and conscious living. New episodes are released every Tuesday, Thursday, Friday, and Sunday (BONUS). Dave asks the questions no one else will and gives you real tools to become stronger, smarter, and more resilient. Keywords: longevity score, elegant hoopoe, AI heart scans, brainHQ, acetylcholine, McGill INHANCE trial, HLTH 2025, digital twins, hormone wearables, immune tracking, biological age, multi-panel blood test, early detection, personalized medicine, Dave Asprey, Human Upgrade, biohacking news, health tech, performance medicine, smart diagnosticsThank you to our sponsors! -SKILLSwitch | If you're ready for the best sleep of your life, order now at https://www.switchsupplements.com/ and use code DAVE for 20% off.-EMR-Tek | https://www.emr-tek.com/DAVE and use code DAVE for 40% off.Resources: • Danger Coffee: https://dangercoffee.com/discount/dave15 • Dave Asprey's BEYOND Conference: https://beyondconference.com • Dave Asprey's New Book – Heavily Meditated: https://daveasprey.com/heavily-meditated • Upgrade Collective: https://www.ourupgradecollective.com • Upgrade Labs: https://upgradelabs.com • 40 Years of Zen: https://40yearsofzen.com Timestamps: 0:00 — Introduction0:18 — Story 1: Elegant Hoopoe Longevity Score1:26 — Story 2: AI-Assisted Echocardiograms2:17 — Story 3: Brain HQ Cognitive Training Study3:03 — Story 4: Digital Twins at HLTH Conference4:13 — Story 5: Single Vial Blood Testing5:04 — Five Day Experiment5:46 — ClosingSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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