Podcasts about rta

In this keynote episode from Connect 2025, RTA CEO Josh Turley delivers a deeply personal and passionate look at what separates great organizations from those that plateau or fail. Drawing inspiration from Jim Collins' research in Good to Great, Built to Last, and Great by Choice, Josh explores how the most successful fleets aren't lucky—they're built intentionally.Josh walks through how to apply Collins' principles directly to fleet leadership. From choosing the right people (“first who, then what”) to defining purpose, values, and mission, to executing relentlessly through the flywheel effect—this episode offers a practical roadmap for fleets that want to stop treading water and start making the leap.Whether you're in government or enterprise fleet management, this episode challenges you to confront brutal facts, communicate with clarity, and build a culture of disciplined excellence. Key Takeaways:Fleet success starts with disciplined people, followed by disciplined thought, then disciplined action“First who, then what” is a foundational principle—build the right team before setting directionThe Stockdale Paradox teaches leaders to hold hope while confronting brutal factsClarity around purpose, values, and mission is essentialThe flywheel effect builds momentum through consistent execution—not chaosOvercommunicate what matters most. Leaders are Chief Reminding Officers. Speaker Bio:Josh Turley is the CEO of RTA: The Fleet Success Company. A passionate advocate for leadership, culture, and operational excellence, Josh has led RTA through its transformation into a purpose-driven fleet software and consulting company. He's known for blending fleet expertise with leadership philosophy to help fleets across the country make the leap from good to great.

31 Dec 2025. It’s the final Business Breakfast of 2025. As Dubai gears up for New Year’s Eve celebrations, the RTA reveals how it plans to keep the city moving, from extended Metro hours to road closures and crowd management. We speak to Ahmed Al Khzaimy, Director of Traffic at RTA. Plus, we look ahead to 2026, what could the year bring for energy markets, Dubai real estate, insurance costs, and business confidence as we gaze into the Business Breakfast crystal ball.See omnystudio.com/listener for privacy information.

Новости на радио «Русские Эмираты» в Дубае:- Управление по дорогам и транспорту Дубая (RTA) обратилось к жителям эмирата и туристам с призывом использовать электросамокаты ответственно и соблюдать основные правила безопасности.- Открытие первого на Ближнем Востоке постоянного магазина американского бренда одежды SKIMS в Дубае вызвало настоящий ажиотаж – к его входу выстроились многометровые очереди из покупателей. Магазин корректирующего белья запустили в в торговом центре Mall of the Emirates.

HEADLINES:• Middle East dominates Bloomberg's World's Wealthiest Families list• RTA deploys drones to clean Dubai traffic signals• Jared Kushner's Affinity exits Paramount's bid for Warner Bros. takeover• Wio Wednesdays - Episode 4In this week's episode of Wio Wednesdays, we examine how investing is shifting across the UAE and how Wio Invest is helping redefine wealth building through simplified, regulated access to stocks, ETFs and digital assets inside the Wio Personal app.Wio Securities LLC is approved by the UAE Securities and Commodities Authority for dealing in investment (License No: 20200000165).If you run a business, you can also unlock 6 months free on Wio Business with the code WIOSMASHI when you sign up.Check out their website: wio.io. Newsletter: https://aug.us/4jqModrWhatsApp: https://aug.us/40FdYLUInstagram: https://aug.us/4ihltzQTiktok: https://aug.us/4lnV0D8Smashi Business Show (Mon-Friday): https://aug.us/3BTU2MY

16 Dec 2025. We continue our Christmas-nomics series, looking at how much we’re spending on trees and gifts with category managers from Ferns N Petals and Noon. Plus, as DXB heads into its busiest weeks of the year, Dubai Airports CEO Paul Griffiths tells us how the airport is managing the festive travel surge. And the RTA reveals fresh details on the Dubai Metro Blue Line - executive reporter Fiona Nicole Mee has the latest.See omnystudio.com/listener for privacy information.

John Rinaldi started Real Time Automation in 1988 to make products that help the factory floor run more smoothly. It had a slow start. No matter how much time John and his team put into engineering the products, RTA sunk further into debt. Then, after attending a seminar run by a famous business expert, everything changed. John re-organized the entire office around his new-found insight: He needed to spend his time on marketing, not engineering. Pewaukee, Wisconsin-based Real Time Automation has 27 employees. In 2025 John created an ESOP, or Employee Stock Ownership Plan, and sold 20% of the company to his employees.Midwest Moxie's executive producer is Audrey Nowakowski. She produced this episode. Subscribe to Midwest Moxie wherever you get your podcasts. And if you love Midwest Moxie as much as we do, help us out by posting a review.

In this no-holds-barred episode of The Fleet Success Show, RTA's VP of Product & Consulting, Marc Canton, is joined by the Fleet Whisperer himself, Steve Saltzgiver, to dissect one of the biggest mistakes fleets make: trying to manage fleet operations through non-fleet systems like ERPs, EAMs, or telematics platforms with maintenance add-ons.Steve shares battle-tested stories from his decades of hands-on fleet leadership, where multi-million dollar companies wasted years and millions trying to shoehorn fleet into systems never meant for it. The two dive deep into the problems with using generic asset systems—and explain exactly why FMIS (Fleet Management Information Systems) like RTA are built to drive wrench time, reduce downtime, and give you clean, reliable data.Whether you're being forced into an ERP, trying to justify an FMIS to leadership, or want real-world ammo to make your case, this episode is your go-to resource. ✅ Key TakeawaysERPs and EAMs are not built for fleet: From 40-click work orders to missing fleet-specific features like VRMS codes and SRT tracking, they cause inefficiency, data loss, and user frustration.FMIS platforms deliver immediate ROI: Purpose-built systems dramatically reduce clicks, improve reporting accuracy, and streamline daily shop workflows.Fleet data needs fleet-first systems: Granular cost tracking, downtime reporting, and shop scheduling require systems designed for mobile assets, not static ones.Politics often drive bad decisions: Leadership's desire for system consolidation often ignores the operational needs of the fleet.Don't go it alone: Independent third-party evaluations can help justify the move to an FMIS. 

Новости на радио «Русские Эмираты» в Дубае:- Управление по дорогам и транспорту Дубая (RTA) объявило о планах расширения сервиса совместных поездок на такси: новые маршруты будут запущены в рамках шестимесячного пилотного проекта. Решение принято после резкого роста популярности услуги, спрос на которую с момента запуска в прошлом году увеличился на 228%.- Немецкая авиакомпания Condor анонсировала запуск рейсов в Абу-Даби, заключив код-шеринговое соглашение с национальным перевозчиком Объединенных Арабских Эмиратов Etihad Airways.

So you've made the decision to start renting or begin looking for a new rental property. As you search for your new home, you will be required to submit tenancy application forms. With this process, there are some important things to be aware of. In this episode we are joined by the RTA's Cassie Chow to unpack what you need to know about applying for a rental property, including information about searching for a rental property and making a tenancy application.

In this episode of WHAT THE TRUCK?!? host Malcolm Harris sits down with three industry leaders to break down the latest trends shaping freight, fleet operations, and the trailer marketplace. First, Jake Johnson of RTA shares his journey from diesel technician to fleet success manager and explains how data, automation, and smarter technology can reduce downtime, control costs, and improve fleet performance. Next, Corey Klujsza of RXO unpacks the newest Curve Report with insights into rate volatility, spot vs. contract dynamics, capacity exits, cost pressures, and early signals from peak season. Corey also discusses what fleets, brokers, and drivers should prepare for heading into 2026. Finally, Colin Osborne from REPOWR joins in studio to dive into trailer access, guided search technology, AI-powered matching, and why equipment is becoming as on-demand as freight. Colin highlights how carriers — especially small fleets — can leverage smarter tools to stay efficient and competitive. If you're in trucking, logistics, brokerage, fleet management, or supply chain strategy, this conversation is packed with insights you don't want to miss. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of WHAT THE TRUCK?!? host Malcolm Harris sits down with three industry leaders to break down the latest trends shaping freight, fleet operations, and the trailer marketplace. First, Jake Johnson of RTA shares his journey from diesel technician to fleet success manager and explains how data, automation, and smarter technology can reduce downtime, control costs, and improve fleet performance. Next, Corey Klujsza of RXO unpacks the newest Curve Report with insights into rate volatility, spot vs. contract dynamics, capacity exits, cost pressures, and early signals from peak season. Corey also discusses what fleets, brokers, and drivers should prepare for heading into 2026. Finally, Colin Osborne from REPOWR joins in studio to dive into trailer access, guided search technology, AI-powered matching, and why equipment is becoming as on-demand as freight. Colin highlights how carriers — especially small fleets — can leverage smarter tools to stay efficient and competitive. If you're in trucking, logistics, brokerage, fleet management, or supply chain strategy, this conversation is packed with insights you don't want to miss. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

BrownTown shares space with Sadie Soto, consultant, organizer, policy savant, lifelong Chicagoan, and devoted CTA rider. The gang chats about the fall 2025 CTA (Chicago Transit Authority) and RTA (Regional Transportation Authority) budget crisis and the role and responsibility of mass public transit in our lives. As the recent funding crisis put public transit in Chicagoland in the spotlight, the team uses it as a catalyst to unpack the nuts and bolts of what funding public services actually looks like on a municipal, county, and state level; the perceptions and realities of public transit; and the the limited political will and actual possibility of what a fully funded and equitable transportation system could actually look like. Originally recorded October 24, 2025. Updates on the state vote and current state of CTA/RTA below in episodes notes. GUESTSadie Soto is a lifelong Chicagoan and devoted CTA rider. A former congressional intern, she is deeply familiar with policy at the national level and has also been active locally as an organizer with the Chicago Teachers Union. Over the years, she has volunteered for multiple aldermanic campaigns and remains an engaged resident of Jefferson Park, frequently attending her neighborhood chamber of commerce and community meetings. She currently works as an environmental consultant, where she supports community-centered initiatives through outreach coordination, public meeting facilitation, and communications that translate complex policy into accessible stories. Mentioned in the episode:Update: Illinois lawmakers pass public transit funding bill to address RTA budget gap (ABC Chicago)Pre-vote: Budget shortfall could end CTA's 24-hour public service in Chicago (ABC Chicago)Mayor Johnson's “Safe And Smoke-Free Public Transit” Executive OrderViolent crime on the CTA remains above pre-pandemic levels (Transit Talent)Red Ahead ProgramWhy Chicago still hasn't fixed the Loop (The Flying Moose, YouTube)Why Doesn't the US have better public transportation? (Sustainable America)Illinois lawmakers propose merging CTA, Metra, Pace (1, 2)--CREDITS: Intro soundbite from Climate and Transit video. Outro music End Of Beginning by Djo. Audio engineered by Kassandra Borah. Production assistance by Jamie Price. Episode photo by xxx.--Bourbon 'n BrownTownFacebook | Twitter | Instagram | Site | Linktree | PatreonSoapBox Productions and Organizing, 501(c)3Facebook | Twitter | Instagram | Site | Linktree | Support

In this thought-provoking episode of the Fleet Success Show, host Marc Canton is joined by RTA's senior consultant and fleet legend Tony Yankovich for a no-nonsense conversation about what it really takes to build an efficient, right-sized fleet operation.Tony breaks down the “3Ws” framework—Workload, Workforce, and Workplace—and explains how each element impacts the others. Whether you're struggling with outdated shops, understaffed teams, or an aging fleet, this episode delivers clarity on how to analyze, model, and communicate the changes your operation needs.You'll also hear real-world strategies for:Measuring true technician capacity (not just headcount)Communicating up to leadership with data (not desperation)Adjusting staffing, shop space, or outsourcing based on your fleet availabilityHow poor replacement planning leads to bloated fleets and burned-out teamsIf you're stuck in reactive mode and want to operate your fleet with more strategy and less chaos—this episode is your roadmap. Key Takeaways:The 3Ws: Workload, Workforce, and Workplace must be evaluated together—not in silos.Why replacement planning is the lynchpin for solving other fleet issues (availability, technician overload, fleet creep).How to distinguish between technician headcount (FTs) and true wrench-turning labor (FTEs)—and why that gap matters.How old equipment causes spare creep, lower availability, and a domino effect across labor and facility requirements.Presenting to leadership with scenario-based data (not just headcount requests).   Speaker Bios:

NASCAR's Antitrust case explodes: leaked texts, insults, secret plans, and money numbers NASCAR definitely didn't want anyone to see. We dig through the newly released documents from the NASCAR lawsuit. Plus: team and sponsor news.The Rundown:- Lawsuit Bombshells:- Spire's Jeff Dickerson looks suspiciously like NASCAR's inside man- Richard Childress gets called out in a few hilarious ways- Put a knife in SRX? ESPN did that, instead- Owners as stupid, short sighted, and self-serving. One of those things they actually should be- RTA explored launching its own SRX-style breakaway series- Financials release - including Chicago Street Race losses, and Team balance sheets- Charter Sales: from $1M in 2016 to $40M in 2024- NASCAR tries to block MJ, Hamlin & Polk from being in the room- Silly Season & Sponsor News:Find the latest episodes at InTheDraftShow.com, follow on Bluesky and Instagram @InTheDraftShow – and like the show on Facebook at facebook.com/InTheDraftShowThanks for listening!

"Fleet management isn't about vehicle counts—it's about aligning your people, your processes, and your places. Get that wrong, and your whole operation wobbles."In this powerful keynote from RTA's Connect 2025 conference, veteran fleet consultant Tony Yankovich challenges the outdated notion of fleet right-sizing as merely reducing the number of vehicles. Drawing from over 30 years in the industry, Tony walks the audience through the evolution of fleet optimization from a data-driven numbers game into a holistic, operations-focused strategy. He introduces a new model of right-sizing that integrates three essential pillars: workload, workforce, and workplace.By the end of the session, Tony arms fleet managers with actionable insights on how to build resilient, efficient, and future-ready operations—whether you manage your own shop or outsource maintenance. This session is a must-listen for any fleet leader facing pressure to reduce costs without compromising service levels or operational readiness.Key Takeaways:Right-sizing is more than reducing vehicle counts—it's about optimizing workload, workforce, and workplace together.AEUs (Asset Equivalent Units) provide a quantifiable framework to evaluate true maintenance burden.Misalignment among the 3Ws (Workload, Workforce, Workplace) leads to inefficiencies and reduced fleet availability.Real-world examples show how poor shop layouts or overextended staff can quietly erode performance.Tony makes the case for slack time, strategic staffing, and right-sized facilities to unlock innovation and improve wrench time.  Speaker Bio:Tony Yankovich is a nationally recognized fleet consultant and keynote speaker with over three decades in public works and fleet operations. His deep operational knowledge and hands-on consulting experience have helped government and enterprise fleets across the country modernize, centralize, and optimize their maintenance programs. Tony is a frequent contributor to RTA content and a trusted voice in the Fleet Success movement.

Новости на радио «Русские Эмираты» в Дубае:- Управление по дорогам и транспорту Дубая (RTA) объявило о запуске нового прямого междугороднего автобусного маршрута в столицу Объединенных Арабских Эмиратов.- Авиакомпания Emirates заявила о резком росте пассажиропотока в Международном аэропорту Дубая, ожидаемом в декабре 2025 года: за месяц воздушная гавань обслужит более 2,3 млн вылетающих и около 2,5 млн прибывающих пассажиров.

Laughter carried us into the night, but everything that followed turned the story into something bigger: a clean-comedy masterclass, a budget food hack that actually works, a Browns game framed by a wild RTA ride, and the kind of local news that stops you mid-sentence. We start with Brian Regan's clinic in timing and physical storytelling—proof that clean humor can still crush when the craft is tight. From there, we tip into the edgier side of stand-up and ask where taste, context, and consent intersect when a room signs up for discomfort and punchlines.The practical win of the week lives at a wedding: catering with hometown pizza that feeds a crowd and saves thousands. That opens the door to an honest chain-restaurant report—why Chili's is quietly outpacing Applebee's, which apps are actually made in-house, and how to get a full meal without breaking twenty bucks. Then we ride from Brook Park to the stadium with Browns fans, chants from the driver, stains you don't sit on, and the kind of NSFW people watching you can't un-hear. The seats are a surprise upgrade—own concessions, warm-up breaks, clean views—setting the stage for a game where defense roars and the offense leaves us grinding our teeth.We unpack that gap: sacks and a pick-six light up the crowd while three-and-outs drain patience and legs. Along the way, we geek out on the new Dawg logo and snap souvenirs that feel better than the final score. Music takes over next: a pop-punk chorus that punches above its weight and metalcore cuts we'd pick for pro-wrestling entrances, complete with pyro cues and rope poses. And because curiosity runs the show, we dive into unhinged AI mashups—think Tupac on the Titanic—equal parts cringe and can't-look-away, a snapshot of culture remixing itself in real time.The tone shifts when local tragedy hits Tiffin. We hold space for grief, say out loud what matters, and let the community feeling be the last word. If you're here for comedy, food finds, football grit, and the strange poetry of public transit, you'll feel at home. Hit play, ride along, and tell us your best budget food hack or the one song that would soundtrack your entrance. If you enjoyed the show, follow, share with a friend, and drop a review so more people can find us.Send us a text message and let us know how awesome we are! (Click the link)!Support the show'Beavis and Butt-head' Cover art created by Joe Crawford

In this special live panel episode of The Fleet Success Show, recorded at Connect 2025 in Las Vegas, award-winning fleet leaders Sara Burnam, Jesse Ostovich, Jake Johnson, and Chuck Cramer field unscripted questions from fleet managers around North America.From winning “100 Best Fleets” to improving PM compliance and building data-driven fleet replacement plans, this no-holds-barred Q&A dives deep into the real-world challenges fleet leaders face—and what separates the great from the average.You'll learn how to convince senior leadership to invest in technician training, how to tackle resistance from departments that don't bring vehicles in for service, and why stakeholder satisfaction should be your top KPI. Whether you're rebuilding your fleet program from scratch or trying to fine-tune a high-performing operation, this is a must-listen masterclass in practical fleet leadership.  

A maximum-security prison may not seem like the natural setting for a homegrown theater program. But at Sing Sing Prison in New York, just such a project has inspired scores of incarcerated men to learn and grow through the stories they step into—offering them the chance to be part of a supportive community and equipping them with life skills to carry home when they return to the world outside. People in prison are more than just prisoners, and the Rehabilitation Through the Arts (RTA) program continues to help participants discover new strengths through creative expression. In today's episode, Michael Semanchik welcomes John “Divine G” Whitfield and Clarence “Divine Eye” Maclin—both former inmates, RTA members, and actors in the Oscar-nominated film Sing Sing—to talk about their experiences on the inside. They discuss the film project and its ability to teach the outside world about the transformative power of community, art, vulnerability, and purpose. Creativity and storytelling can restore dignity, bridge divides, and reveal the humanity that is too often overlooked within the prison system.  Please visit www.FreeDivineG.org to learn the details of John “Divine G" Whitfield's fight for exoneration. John “Divine G" Whitfield is an Oscar-nominated adapted screenplay writer, executive producer, and the compelling inspiration behind the critically acclaimed, multiple Oscar-nominated film, Sing Sing.  Oscar Nominee Clarence Maclin starred in the feature film Sing Sing, inspired by his life story as a graduate of Sing Sing's Rehabilitation Through the Arts program. Divine G and Clarence are friends to another former Sing Sing and RTA-involved inmate, Jon-Adrian “JJ” Velazquez, whose long and arduous exoneration was shared in our last episode. Listen to JJ's story here: A Murdered Cop and a Mishandled Mugshot – JJ Velazquez's Wrongful Conviction Learn more about your ad choices. Visit megaphone.fm/adchoices

Live from the RTA Connect 2025 conference in Las Vegas, Marc Canton interviews Drew Morrow, a seasoned fleet manager from Cambridge, Massachusetts, who operates a private ambulance fleet. With just one and a half techs to maintain 34 vehicles, Drew is living proof of the technician shortage crisis. But instead of giving in to chaos, he shares how he uses structured calendar blocks and smart prioritization to manage both strategic planning and daily shop operations.This candid conversation dives deep into the balancing act of wrench time vs. leadership, the challenge of telling your fleet's story to executives, and why you need to be your fleet's biggest advocate. Drew also opens up about the emotional toll of trying to do it all, the importance of industry collaboration, and how to make a compelling case for hiring help or replacing aging vehicles.Whether you're running an EMS fleet or a government operation, this episode delivers actionable insights for any fleet leader struggling with time, staffing, or executive buy-in. Key Takeaways:You can't lead strategically if you're buried in the shop.Structured calendar time (like blocking hours in Outlook) helps combat chaos.Telling your story through the lens of risk and mission execution resonates with leadership.You must track KPIs like missed PMs due to poor communication.Early vehicle replacement can reduce wrench time and total cost of ownership.Peer collaboration is critical—even in competitive industries like private EMS. Speakers: Marc Canton – VP of Product & Consulting at RTA: The Fleet Success Company. With decades of fleet experience, Marc helps fleets turn performance data into action and leads RTA's consulting arm to drive meaningful success across operations.Drew Morrow – Fleet Manager for a private ambulance company in Cambridge, MA. With over 25 years in the industry, Drew brings a technician's expertise and a leader's mindset to one of the most mission-critical fleet sectors: EMS.

In this special 200th episode of The Fleet Success Show, hosts Josh Turley, Steve Saltzgiver, and Marc Canton take the stage live to celebrate the journey so far. They look back on four years of weekly episodes, share hard-earned lessons on leadership and culture, and take real-time questions from an audience of fleet professionals.You'll hear how the podcast started, what keeps it going, and what the hosts have learned about consistency, trust, and creating impact through honest conversations. Whether you're a long-time listener or brand new to the show, this episode offers valuable insights on starting strong, staying accountable, and building a culture where people thrive—no matter your title. Key TakeawaysStart now. You don't need to be ready—you just need to start.Consistency is everything. Schedule it, prioritize it, and stick with it.Trust comes first. People will only hear tough truths when they know you care.You can lead from the middle. Culture change isn't just top-down.Yes, public fleets can change. Intentional culture is possible in any environment—with the right mindset and commitment.Measure what matters. Data and accountability drive results—and buy-in. Speaker BiosJosh Turley – CEO, RTAJosh is a fleet leadership advocate, people-first executive, and the driving force behind RTA's mission to help fleets succeed. With a passion for culture and clarity, he uses his platform to guide fleet leaders through growth and transformation.Steve Saltzgiver – Fleet Hall of Famer & RTA Fleet Success ConsultantWith over four decades of experience in both government and private-sector fleets, Steve brings unmatched insight and humor to every conversation. A true coach at heart, he helps fleet managers build trust, boost performance, and lead with purpose.Marc Canton – VP of Product & Consulting, RTAMarc is a former fleet leader and higher-ed fleet director who knows what it takes to build a strong culture from the ground up. His leadership style is rooted in honesty, accountability, and servant leadership—and it shows in how he supports teams and customers alike.

In this episode of the Fleet Success Show, Josh Turley and Marc Canton break down the real reasons behind the fleet technician shortage. Spoiler: it's not just about pay, and it's not just about competition with dealerships anymore. Today, fleets are fighting a war on two fronts—against white-collar careers and blue-collar trades that offer higher pay, lower complexity, and better mobility.Josh and Marc explore:Why techs are avoiding the automotive space and opting for HVAC, electrical, and plumbing.The psychology of Gen Z (aka the Toolbelt Generation).How lack of exposure and outdated compensation models are killing technician pipelines.The missed recruiting opportunities fleets ignore at trade schools and even 4-year universities.You'll also learn how to rethink recruiting, reposition your fleet, and make technician roles more appealing—without waiting for "the industry" to save you.  Key TakeawaysThe technician shortage is not unique to fleet—dealerships and private shops are hurting, too.Gen Z is entering the trades, just not yours. Plumbers, HVAC techs, and electricians are winning the war for talent.Fleets struggle to recruit because they don't market themselves well and they lack a clear career path for techs.Dealerships have visibility and recruiting power. Fleets often hide behind HR processes and outdated comp studies.Competing requires intentional culture, real wage strategy, and recruiting at high schools and community colleges.Fleet managers must think like marketers—position your brand, tell a compelling story, and offer a growth path.  Speaker BiosJosh TurleyCEO of RTA, Josh brings a practical, strategic mindset to modern fleet challenges. With deep industry experience and a passion for technician development, he champions data-driven fleet management and sustainable recruiting.Marc CantonFleet consultant and workforce strategist, Marc works with fleets to improve operational efficiency and tackle workforce shortages head-on. A master storyteller, Marc connects cultural trends with actionable steps for fleet leaders.

“You can't fix technician staffing without fixing the replacement plan first—and rightsizing without replacement is just rearranging the deck chairs.” Episode SummaryFleet managers face an ongoing puzzle: should you prioritize asset replacement, rightsize your fleet, or hire more technicians? In this episode, Josh Turley and Marc Canton dive deep into how each of these levers impacts the others—and why trying to solve them in isolation might be the biggest mistake of all.Marc argues that a strong replacement plan is the keystone to improving both righttyping and technician capacity. You'll hear how poor replacement drives reactive maintenance, higher costs, and staffing overload—while proactive planning can improve PM compliance, reduce downtime, and unlock righttyping conversations that lead to major cost savings.The episode also explores how rightsizing (and righttyping) can expose hidden inefficiencies and open the door to smarter technician resource planning. The hosts walk through real-world examples of strategic replacements leading to reductions in spare ratios, better technician alignment, and enhanced fleet availability.Finally, they show how to build compelling data-driven models for stakeholders to weigh tradeoffs across capital spending, operational costs, and technician resources. You'll walk away understanding why doing all three—replacement, rightsizing, and staffing—at the same time is not only possible, but essential for true fleet success. ✅ Key TakeawaysA solid replacement plan is the foundation—it improves availability, reduces reactive maintenance, and helps rightsize your fleet. Righttyping vehicles can reduce technician burden and operating costs, even if asset counts increase. Technician staffing must be based on AU workload—not arbitrary tech-to-vehicle ratios. Use scenario modeling to present stakeholders with capital vs. OPEX trade-offs and drive better decisions. Present options—not ultimatums—to leadership. Blended approaches are more successful than single-threaded strategies. Your goal isn't just better utilization—it's higher availability that enables mission success. 

07 Oct 2025. A major new global study reveals what travellers really want from airports and airlines and what they’re actually willing to pay for. We speak to regional aviation leader Adonis Succarm about the findings. Plus, Careem expands its services in Sharjah, joined by VP of Food, Jaskaran Singh. And Dubai opens a huge new bridge at Mall of the Emirates, we get all the details from RTA’s Ahmed Al Khzaimy.See omnystudio.com/listener for privacy information.

The Trump administration halted $2 billion for Chicago transit just as the RTA reassesses the coming fiscal cliff. Crain's politics reporter Justin Laurence talks with host Amy Guth about the uncertain future for CTA and Metra service.Plus: Soaring downtown office vacancy still hasn't peaked, Chicago economy lags as tariffs and high interest rates bite deeper, more food delivery robots are coming to the city and Chicago hotels set summer record, though profits prove elusive. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

❤️ Peace in ME & Trump press conf (White House/WAFA)

❤️ Peace in ME & Trump press conf (White House/WAFA)

“By the time we figured it out, we had to replace 110 engines—10% of the fleet. All because of bad fuel.” – Dave PersadEpisode SummaryWhat happens when your vehicles are running perfectly one week—and the next, you're replacing 110 engines?In this gripping episode of The Fleet Success Show, host Marc Canton sits down with award-winning fleet manager Dave Persad to uncover one of the most catastrophic fuel contamination events in fleet history. Dave walks us through a nightmare scenario that began with a few strange service calls and escalated into a full-blown crisis affecting hundreds of vehicles.This isn't just a horror story—it's a masterclass in leadership, diagnostics, resilience, and how to turn chaos into a controlled comeback.Fleet managers, buckle up—this episode is a must-listen if you want to protect your team, your equipment, and your reputation from unexpected disasters. Key TakeawaysBad fuel can destroy your fleet – Learn how fuel contamination silently compromised engines before anyone knew what was happening.Relationships are critical in a crisis – Strong dealership and vendor relationships can be the difference between weeks and months of downtime.Documentation is your legal shield – Dave shares how detailed work orders and PM records saved his team from blame and supported insurance/legal claims.Fleet success relies on preparation – Discover how Dave's team managed to keep operations going with backup vehicles, leases, and strategic planning.Testing your fuel isn't optional – Implement rolling 30-day sampling to avoid hidden contamination disasters.   

First Day of Fall brings a Manic Monday! Full review and analysis of the Charlie Kirk memorial, including his wife Erika's amazing speech. Vanessa Harryhausen joins the show from the UK talking her Stop Motion pioneering father Ray Harryhausen and the upcoming exhibit at Tucson's Mini Time Museum. Ted Maxwell from SALC and RTA talks about the upcoming RTA election and more regional issues. Brother Joseph DeSimone talks the world of politics, your money horses and faith! Buckle Up! Only on the Live the Dream Media Network

Chicago is staring down a $1.15 billion budget gap. This week, Mayor Brandon Johnson's budget task force released its official report, which includes nearly 90 policy suggestions. We are joined by city hall reporters A.D. Quig from the Tribune and Tonia Hill from the Triibe to discuss a city vacancy freeze, raising garbage fees, and a property tax hike. Plus, a city council committee approves a historic police violence settlement, RTA is surveying possible transit cuts, and Austin's newest grocery store is prepping for its opening. Good News: Chicago River Swim, Jerk, Seafood, and Vegan Festival, Rainbow Cone  Want some more City Cast Chicago news? Then make sure to sign up for our Hey Chicago newsletter.  Follow us @citycastchicago You can also text us or leave a voicemail at: 773 780-0246 Learn more about the sponsors of this Sept. 19 episode: Chicago Architecture Center Kidney Cancer Association Chicago Association of Realtors Window Nation The Newberry Become a member of City Cast Chicago. Interested in advertising with City Cast? Find more info HERE

"The strength of any relationship is the speed of repair. In fleet leadership, trust isn't optional—it's the operating system."

In this episode of The Fleet Success Show, Josh Turley (CEO, RTA) and fleet veteran Nathan Schafer dive deep into the not-so-sexy—but absolutely critical—topic of vehicle inventory. If you've ever assumed that what's in your fleet maintenance management software matches what's on your lot… think again. From rogue departments buying vehicles under the radar to liabilities that could land you in legal hot water, this episode breaks down why accurate, hands-on inventory is non-negotiable. Nathan shares real stories from public sector and construction fleet life, including equipment that literally vanished and a catastrophic fire that made insurance records the only thing standing between chaos and coverage. You'll also get practical advice on how to conduct a modern vehicle inventory using today's tools—plus why photos, odometer updates, and walkarounds could save you millions (or your job). ✅ Key Takeaways Inventory isn't optional—it's a legal, financial, and operational necessity. What's not in your FMIS can hurt you. Assets missing from your fleet maintenance software = massive liability. Photos are proof. Capture and attach them to records to avoid insurance nightmares. Rogue departments = rogue liabilities. Centralized oversight is critical. Annual walkarounds uncover the truth. From ghost assets to forgotten equipment, nothing beats boots on the ground. Digital tools like RTA Fleet360's mobile app simplify the process with photo capture, odometer updates, and record linking. Speaker Bios Josh Turley, CEO of RTA: The Fleet Success Company. With two decades of experience supporting fleets, Josh is passionate about helping fleet managers lead with intention and build cultures of excellence. He's a vocal advocate for using data and modern fleet management systems to drive measurable success. Nathan Schafer, Fleet management expert with 25+ years in both public sector and private construction fleets. At RTA, he supports implementation, training, and product design. Known for his hands-on approach and deep operational knowledge, Nathan's stories always come with a lesson (and sometimes a laugh). #FleetMaintenance #FleetManagement #FleetSuccess #VehicleInventory #FleetSafety #FleetCompliance #FleetMaintenanceSoftware #FleetManagementSoftware #GovernmentFleet #RTAFleet #AssetManagement #FleetLiability

On this week's episode of The 1 Girl Revolution Podcast, we welcome Katherine Vockins — founder of Rehabilitation Through the Arts (RTA). Katherine is a changemaker, visionary, and advocate who saw the power of the arts to transform lives — even behind prison walls. In 1996, she walked into Sing Sing Correctional Facility to support a group of men who wanted to put on a play, and from that spark, Rehabilitation Through the Arts was born. Nearly three decades later, RTA has grown into a thriving nonprofit that now operates in multiple prisons across New York State and elsewhere — and their reach continues to grow. Through programs in theater, dance, music, creative writing, and visual arts, RTA helps incarcerated men and women develop critical life skills, heal from trauma, and discover their full potential. The results are astounding: while the national recidivism rate hovers around 60 percent, fewer than 3 percent of RTA alumni return to prison. RTA's inspiring story has reached even more people through the Oscar-nominated film Sing Sing, which was inspired by the program and features both professional actors and RTA alumni. Katherine's work is about dignity, humanity, and the belief that every life has value and the capacity to change. In this episode, you'll hear: ✨ Katherine's journey to founding Rehabilitation Through the Arts; ✨ How the arts empower incarcerated men and women to grow, heal, and transform their lives; ✨ The real impact of RTA — including why participants are so much less likely to return to prison; ✨ Stories of hope, redemption, and second chances from inside prison walls; ✨ How the film Sing Sing shines a light on this powerful work; ✨ And how you can support RTA and be part of this movement for change. Follow + Learn More: Follow Rehabilitation Through the Arts on Instagram @rta_arts and visit RTA-Arts.org to learn more, donate, or get involved.

In this Super September episode of Transit Unplugged, host Paul Comfort heads to Chicago to sit down with Nora Leerhsen, Acting President of the Chicago Transit Authority—America's second-largest public transit system.With more than 11,000 employees, a million daily riders, and an expanding footprint, the CTA plays a massive role in the life of the Windy City—and Nora is at the helm during a pivotal time. A lawyer and former educator who rose through the ranks from compliance officer to chief of staff and now acting president, Nora shares her deep belief in transit's power to uplift cities and people alike.They discuss:How CTA is hitting post-pandemic ridership highs during special events like Lollapalooza The launch of the Frequent Network, boosting service on 20 core bus routes Nora's unique path to leadership—and why a legal background helps navigate complexityCTA's all-hands approach to safety, from targeted police missions to new rider engagement programs The long-awaited Red Line Extension, bringing rail access to underserved South Side communities How partnerships with Metra, Pace, and RTA are shaping a more unified regional systemAnd yes—there's even a nod to Ferris Bueller and the iconic rumble of the L. “Transit is unmatched in the impact it can have on a city and on its trajectory,” says Nora. Tune in for a candid, energizing conversation about the past, present, and future of Chicago's transit backbone.Transit Unplugged is brought to you by Modaxo, passionate about moving the world's people.Creator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Producer & Newsletter Editor — Chris O'Keefe Associate Producer — Cyndi Raskin Special thanks to:Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova Got a question or comment? Email us at info@transitunplugged.com DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

“If you're tracking school bus maintenance in a notebook, you're 30 years behind—and it's costing you way more than you think.” — Marc Canton  

This week's episode comes live from SaaStock USA 2025. Join special guests Greg Head (Practical Founders) and Josh Turley (CEO, RTA) as they discuss the story of transforming RTA from a 1970s COBOL-based business into a thriving SaaS company with a $100M valuation. Josh shares: - Why a fanatical focus on culture and clarity fueled RTA's growth. - The challenges of replatforming legacy software (and migrating customers.) - How narrowing their niche to government fleets led to 95% retention & 120% NRR. - Lessons from bootstrapping, using debt strategically, and closing a growth equity round. Guest links: LinkedIn - https://www.linkedin.com/in/josh-turley/ Website: https://rtafleet.com/       Check out the other ways SaaStock is helping SaaS founders move their business forward: 

In this episode, returning guest Dr. Michelle Starr joins us to unpack the complexities of renal tubular acidosis. Together, we explore how to distinguish between RTA types and highlight the key diagnostic clues and treatment strategies most relevant to pediatric patients. Whether you're managing a challenging case on the wards or brushing up for boards, this conversation will deepen your understanding and knowledge-base!

Going on tour and need a rider that actually delivers? In this solo episode, Lu breaks down how to plan, pack, and execute reliable live sound on a world tour. Learn why your tech rider is a blueprint, not a wishlist, how to prioritize monitors and IEMs so the artist always hears a clear mix, and how to design sensible substitutions and backups for real-world venues. We cover FOH and monitor workflows, Dante-based recording to Nuendo Live for virtual soundchecks, adding crowd ambience mics to in-ears, carrying your own talkback, RTA mic, DI boxes, and the checklists that keep a team on time. We also get into mindset: punctuality, preparation, and owning mistakes. If you want fewer surprises and better shows, this is your playbook.What you'll learnHow to write a rider that venues can actually fulfillFOH and monitor roles when the artist runs IEMsSensible substitutions for consoles and wireless systemsWhy UPS power and gear redundancy save showsUsing Dante Virtual Soundcard and Nuendo Live for multitrack recordingVirtual soundcheck to build mixes before the band arrivesAmbience mic placement for more natural in-earsPacking the essentials: talkback, RTA, DI, cables, backups, show filesWhy organization and accountability beat “more gear” every timeSUBSCRIBE TO OUR PATREON FOR EXCLUSIVE CONTENT!⁠SUBSCRIBE TO YOUTUBE⁠Join the ‘Mixing Music Podcast' Discord!HIRE DEE KEIHIRE LU⁠HIRE JAMES⁠Find Dee Kei and Lu on Social Media:Instagram: @DeeKeiMixes @MasteredbyLu @JamesParrishMixesTwitter: @DeeKeiMixes @MasteredbyLuThe Mixing Music Podcast is sponsored by ⁠Izotope⁠, ⁠Antares (Auto Tune)⁠, Sweetwater, ⁠Plugin Boutique⁠, ⁠Lauten Audio⁠, ⁠Filepass⁠, & ⁠Canva⁠The Mixing Music Podcast is a video and audio series on the art of music production and post-production. Dee Kei, Lu, and James are professionals in the Los Angeles music industry having worked with names like Odetari, 6arelyhuman, Trey Songz, Keyshia Cole, Benny the Butcher, carolesdaughter, Crying City, Daphne Loves Derby, Natalie Jane, charlieonnafriday, bludnymph, Lay Bankz, Rico Nasty, Ayesha Erotica, ATEEZ, Dizzy Wright, Kanye West, Blackway, The Game, Dylan Espeseth, Tara Yummy, Asteria, Kets4eki, Shaquille O'Neal, Republic Records, Interscope Records, Arista Records, Position Music, Capital Records, Mercury Records, Universal Music Group, apg, Hive Music, Sony Music, and many others.This podcast is meant to be used for educational purposes only. This show is filmed and recorded at Dee Kei's private studio in North Hollywood, California. If you would like to sponsor the show, please email us at ⁠deekeimixes@gmail.com⁠.Support this podcast at — https://redcircle.com/mixing-music-music-production-audio-engineering-and-music/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

WBBM political editor Geoff Buchholz reports leaders at the RTA are looking over numbers showing that hiring at the CTA has returned to levels not seen since before the COVID-19 pandemic, while ridership continues to lag.

"Burn the data. Start fresh. The past you is holding your fleet hostage."  Detailed Episode SummaryIn this episode of The Fleet Success Show, Josh Turley and Marc Canton tackle one of the most contentious topics in fleet management: data retention. From government fleets clutching onto 26 years of work orders to fleet managers hoarding “just in case” data, they dismantle the myths about keeping everything forever.They explore why data older than five years is almost always useless for analytics, how “garbage in, garbage out” isn't just a cliché, and why old data often comes with old bad habits baked in. Along the way, they unpack sunk cost fallacy in a fleet context, the hidden dangers of “organizational garbage,” and why purging or rolling up data can speed up your fleet maintenance management software and help you focus on what actually matters today.With plenty of real-world examples, humor, and a few spicy analogies (think Marie Kondo meets fleet management), Josh and Marc show how a clean data start can set you — and your future fleet managers — up for massive success. Key Takeaways5 years or less of historical data is sufficient for most fleet analytics — older data is often irrelevant.Old data often carries inconsistent practices from multiple fleet managers, creating “organizational garbage.”Hoarding data “just in case” is driven by fear, but it often slows down systems and clutters decision-making.Rolling up or archiving old data keeps it accessible without polluting your active fleet maintenance system.A new FMIS implementation is the perfect opportunity to clean house — and resist carrying over bad processes.Your metrics should drive your data collection, not the other way around. Speaker BiosJosh Turley – CEO of RTA: The Fleet Success Company. With over two decades in fleet management and software innovation, Josh leads RTA's mission to help fleets save $1 billion. Known for his strategic vision and no-nonsense approach, Josh is passionate about empowering fleets through better processes, technology, and leadership.Marc Canton – Fleet Consultant & Data Analytics Expert at RTA. Marc brings nearly 30 years of fleet experience, including 20 years running Fordham University's fleet in NYC and a decade in consulting. He specializes in helping fleets leverage data to make smarter, faster, and more profitable decisions.

WBBM political editor Geoff Buchholz reports the RTA voted to impose limits on a popular program subsidizing rideshare and cab rides for people with disabilities.

Kicking off the Week strong! 1st hour: Streetcars Collide! Rubio Schools Raddatz. Saying your crime ridden town has low crime is a political loser. 2nd hour: Ted Maxwell SALC and RTA comes in studio to update the Wakies on a big RTA vote that happened on Friday! 3rd hour: Brother Joe DeSimone is in for his weekly appearance talking money and politics

Send us a textIn this episode...--> EA is calling the Battlefield 6 open beta its biggest ever, and Weekend 1 just wrapped up with a peak of 521,079 players, which is also an all-time peak for the entire Battlefield series.--> Nintendo has contacted the organizers of RTA, one of Japan's largest speedrunning charity events, to put a stop to the event's "unauthorized use" of Nintendo IP. --> Nintendo's wading into the baby and toddler market with a new toy, clothing, and general goods range it's pulling together under the My Mario banner.--> "Should we create a Pepsi video game?" the official Pepsi account asked on Twitter last week, apparently unaware that the Pepsiman game already exists.--> Also: Top 3 New Releases, Fan Theory 101We love our sponsors! Please help us support those who support us!- Check out the Retro Game Club Podcast at linktr.ee/retrogameclub- Connect with CafeBTW at linktr.ee/cafebtw- Get creative with Pixel Pond production company at pixelpondllc.com- Visit Absolutely the Best Podcast: A Work in Progress at linktr.ee/absolutelythebest**Use this link to get a $20 credit when you upgrade to a paid podcast hosting plan on Buzzsprout! buzzsprout.com/?referrer_id=1884378Hosts: retrogamebrews, wrytersview, donniegretroOpening theme: "Gamers Week Theme" by Akseli TakanenPatron theme: "Chiptune Boss" by donniegretroClosing theme: "Gamers Week Full-Length Theme" by Akseli TakanenSupport the show

In this episode of The Fleet Success Show, Josh Turley (CEO of RTA: The Fleet Success Company) and Nathan Schafer (Public Sector Fleet Veteran & RTA Trainer) pull back the curtain on RTA Connect—the ultimate annual gathering for fleet managers, technicians, and industry leaders.Nathan shares his journey attending RTA Connect first as a public sector fleet manager and later as part of RTA's training team. They explore how the event blends leadership development, fleet management best practices, and deep-dive software training into an immersive experience that benefits both RTA users and non-users.From learning leadership lessons that transform team culture, to mastering quick navigation shortcuts like Control+Q, to building industry relationships over go-kart races or behind-the-scenes aquarium tours—the episode shows how RTA Connect delivers impact far beyond a typical conference. Key TakeawaysNot Just for RTA Users – Non-customers gain just as much from leadership, fleet management, and networking tracks.Leadership Changes Retention – Supporting employees' long-term goals boosts morale and loyalty.Hands-On Software Learning – Live training sessions help attendees discover hidden features and powerful reports.Networking is Gold – Breakfast conversations and after-hours events connect fleet pros with 400+ years of combined expertise.Expect the Unexpected – From hurricane cancellations to party buses, flexibility is a key fleet (and event) management skill.Speaker BiosJosh Turley – CEO of RTA: The Fleet Success Company. With 20 years in fleet management software, Josh blends technology expertise with a passion for leadership and culture, helping fleets maximize efficiency.Nathan Schafer – Former public sector fleet manager with years of experience leading city fleet operations. Now an RTA trainer, Nathan specializes in applying fleet management principles to real-world challenges using RTA's software. Learn more about RTA Connect 2025: https://rtafleet.com/connect

Illinois state lawmakers missed the deadline to close the $770 million budget gap for the CTA before the end of the fiscal year. If the budget gap is not filled, Chicago area-wide transit could face cuts, possibly eliminating 4 train lines and more than 65 buses. Reset hears more about the public transit fiscal cliff and how it will affect the CTA with Illinois Sen. Ram Villivalam of the 8th District, RTA director of government affairs Rob Nash and Better Streets Chicago executive director Kyle Lucas. For a full archive of Reset interviews, head over to wbez.org/reset.

Colman Domingo got an Oscar nod for his portrayal of John “Divine G” Whitfield in Greg Kwedar's film based on the real-life Rehabilitation Through the Arts programme (RTA) at America's Sing Sing Maximum Security Prison. Domingo is just one of a handful of professional actors starring alongside real-life alumni of RTA, a programme which gives them a sense of purpose and a close-knit group of friends. Yosra loved it when she saw it on its UK release last summer, but will Hannah and Mick feel the same? Could there even be tears in Dunleavyville?  Learn more about your ad choices. Visit megaphone.fm/adchoices

Crain's residential real estate reporter Dennis Rodkin and host Amy Guth discuss the latest news from the local housing market, including the bad week downtown Chicago's condo market just had.Plus: Brandon Johnson says city and state finances are at a "point of no return;" RTA warns fare hikes are coming, one way or another; ADM expects biofuel mandate to spark profit rebound; the Merchandise Mart hits the market as owner Vornado eyes N.Y.-only portfolio; and retailer Claire's files bankruptcy for U.S. operations.

Online #poker has changed—and not always for the better. While you're battling regs and fish, there's a whole new opponent sitting quietly at the tables: poker bots. In this eye-opening episode of the Red Chip Poker Podcast, Coach W34z3l breaks down the current state of bots in online poker and gives you the tools to protect your winrate—and maybe even boost it—by identifying and exploiting these digital opponents. From profile bots to pool exploit bots, bot rings to RTA bots, and even house bots operated by the poker sites themselves, we explore what these bots are, how they work, and how you can beat them. You'll learn: · How to detect suspicious non-human play · What to do if you uncover a bot ring · When it's better to avoid, report, or exploit bots · How strategy “buckets” make bots vulnerable · Real-world examples of exploits that print money—fast If you've ever wondered whether your opponent is too consistent, too persistent, or too good to be human… this episode is for you.

"If you're not at NAFA, you might be in the wrong job."NAFA 2025 wasn't just a trade show—it was a wake-up call for fleet professionals everywhere. In this episode, RTA's own leadership dives deep into why attending industry events is essential—not optional—for anyone serious about growing their fleet career and solving today's toughest challenges.From scooter gangs and AI breakthroughs to bold takes on the state of fleet education and technician recruitment, this episode is full of spicy insights, personal stories, and hard truths. Whether you're a fleet manager fighting for budget or a tech looking to move up the ranks, this one's for you.Key Takeaways:Why skipping trade shows is hurting your career (and your fleet)How just one idea from NAFA can pay for itself tenfoldWhy fleet organizations must invest in training, recognition, and benchmarkingHow micro-mobility and AI are reshaping the fleet landscapeThe case for a national degree in Fleet Management Speaker BiosFacundo Tassara – Senior Fleet Success Advisor at RTA: The Fleet Success Company. Former fleet manager turned national advocate for smarter, data-driven, people-first fleet operations.Marc Canton - With a background in consulting and analytics, Marc now leads the design of tomorrow's fleet management software—one that meets real-world needs in the shop and the boardroom. 

In this no-holds-barred episode, Micki Woods sits down with Kyle Motzkus and Clay Hoberecht, two industry pros who say what others won't.They get brutally honest about the lack of accountability in the collision world, calling out fake certifications, clout-chasers, and shops that talk a big game but don't follow OEM procedures.What you'll hear:-  Why ego is killing repair quality and what real leadership looks like-  RTA: consumer protection or shop-owner trap?-  The shocking truth about “certified” shops not following procedures-  What happens when you stop building your business around insurers-  How focusing on your people actually fuels your growthThis one pulls no punches. If you've ever questioned how the industry operates or your place in it don't miss this.