The Fleet Success Show

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Welcome to the Fleet Success Show, a podcast dedicated to talking about the fundamentals, standards, and best practices that empower today's fleets to achieve fleet success. Let's get into the show!

RTA


    • May 29, 2025 LATEST EPISODE
    • weekly NEW EPISODES
    • 30m AVG DURATION
    • 188 EPISODES


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    Latest episodes from The Fleet Success Show

    Episode 178: Fleet Culture That Works: How to Build Team Morale Without Breaking the Budget

    Play Episode Listen Later May 29, 2025 25:05


    In this energizing episode, hosts Josh Turley and Marc Canton take you behind the scenes of RTA's legendary Spirit Week, an annual company tradition that flies in every team member for a week filled with fun, games, home-cooked meals, and, most importantly, deep team bonding.But this isn't just about Mario Kart and barbecue. It's a leadership playbook for anyone who wants to foster connection, culture, and camaraderie in their organization, without needing a massive budget or a corporate HR team. Josh and Marc walk through how Spirit Week started, what makes it work, and how fleet leaders can apply the same principles to strengthen their teams, even on a tight schedule or with limited resources.From dunk tanks and cornhole tournaments to remote team integration and cross-department connection, this episode offers practical ideas to help fleet managers turn morale into momentum.

    Episode 177: When Fleet Outsourcing Fails: How to Use SLAs, Track Comebacks, and Regain Control

    Play Episode Listen Later May 22, 2025 33:46


    In Episode 177 of The Fleet Success Show, Marc Canton and Steve Saltzgiver unload a truth-packed conversation on the painful realities of outsourcing fleet maintenance. From horror stories about seven visits for the same repair to $3,500 upsell attempts during a routine oil change, this episode explores the downside of putting your fleet's fate in the hands of external vendors — especially without tight service-level agreements (SLAs) in place.Marc vents his real-world frustrations as a fleet leader turned vehicle caretaker for his entire family. Steve, bringing decades of fleet management and consulting experience, breaks down how fleets can build smarter, more accountable outsourcing relationships. Together, they unpack when outsourcing makes sense, how to hold vendors accountable, and why an in-house shop might still be your best line of defense against inefficiency, comebacks, and ballooning costs. 

    Episode 176: Fleet Coaching: How to Develop Technicians Into Tomorrow's Fleet Leaders

    Play Episode Listen Later May 15, 2025 22:47


    “Fleet management touches everything in the community. When a fire truck rolls out, we're behind the scenes making sure it works — not just to get there, but to save lives.”

    Episode 175: The Power of Class Coding: Why Your Fleet Data Depends on It

    Play Episode Listen Later May 8, 2025 27:33


    In this episode, The Fleet Success Show tackles one of the most underappreciated yet critical foundations of fleet operations: asset class coding.Marc Canton and fleet consultant Scott Rood dive deep into why classifying vehicles and equipment correctly isn't just a box-checking exercise—it's essential for accurate lifecycle analysis, utilization tracking, budget forecasting, and replacement planning. Scott shares his decades of experience—from Air Force maintenance manager to fleet consultant—and breaks down how government, private, and utility fleets can create meaningful, data-driven class codes that drive real ROI.They debunk common pitfalls like “over-granular” coding, explain the dangers of poor asset grouping, and explore real-world examples from excavators to electric vehicles. Whether you're a fleet veteran or new to the game, this episode gives you practical, actionable advice for transforming your fleet's data accuracy and long-term strategy.

    Episode 174: Off-Road Leadership: Fleet Success Lessons from Baja California

    Play Episode Listen Later May 1, 2025 41:58


    This isn't just about Baja — it's a powerful metaphor for running a successful fleet operation. The challenges of off-roading mirror the pressures of leading a fleet: stay alert, communicate with clarity, never leave anyone behind, and always prepare for the unexpected. Whether you're managing vehicles or navigating career challenges, the desert teaches resilience, strategy, and soul-refreshing perspective.  

    Episode 173: Fleet Horror Stories: Fires, Failures & Frozen Garbage Trucks

    Play Episode Listen Later Apr 24, 2025 25:27


    These aren't just entertaining tales. Each story is packed with critical lessons in leadership, accountability, and the hard realities of managing complex fleets. Whether it's dealing with rogue employees, taking responsibility for costly mistakes, or standing firm under executive pressure, this episode delivers powerful insights for fleet professionals at every level.If you've ever wondered what it takes to make it to the Fleet Hall of Fame, this episode is the playbook.Key Takeaways:Documentation Matters: Journaling your daily fleet experiences can preserve valuable lessons and build your leadership credibility.Check Under the Hood: Always verify vehicle inspections—those “minor oversights” could be bird nests… or worse.Own Your Mistakes: Taking accountability can turn a career-defining moment into a career-building one.Culture and Leadership: Toxic leadership can drive great employees away. Sometimes walking away leads to bigger opportunities.Fleet Safety is Life or Death: Bald tires and missed inspections aren't just maintenance issues—they can be fatal.Fleets Burn (Literally): Garbage trucks, turbochargers, and hoppers go up in flames more often than you'd think.Reputation Follows the Logo: Employees driving city vehicles to strip clubs? That's a PR nightmare waiting to happen.Steve SaltzgiverFleet Hall of Famer. Nicknamed "The Fixer of Fleet" by Government Fleet Magazine. With decades of experience across city, state, transit, and private fleets, Steve has transformed underperforming operations into high-functioning successes. He's been a state director, built trucks, sold cars, and led with integrity through high-stakes challenges.Josh TurleyCEO of RTA: The Fleet Success Company. Fleet tech veteran and strategic storyteller. Josh brings deep insight into operations, leadership, and scaling sustainable fleet systems, along with a passion for mentoring the next generation of fleet professionals.

    Episode 172: The Power of Association – A Conversation with NAFA CEO Bill Schankel

    Play Episode Listen Later Apr 17, 2025 48:23


    “Fleet is the most under-resourced industry in the world — and yet, nothing happens without a fleet.” – Marc CantonFrom the comeback of in-person networking events to modernized certification programs, Bill shares how NAFA is driving change at the national and local levels. They discuss how the technician shortage, EV mandates, and rapid tech evolution are reshaping the landscape — and how NAFA is preparing fleet professionals to meet these challenges head-on.Whether you're new to fleet or a seasoned pro, this episode is a rallying cry to get involved, stay educated, and build your network. It's a must-listen for anyone who cares about the future of fleet.✅ Key TakeawaysNAFA's Local Networking Revamp: Over 100 in-person meetups in 2023, reviving community post-COVID. Modernized Education: New online Fleet 101 courses and certification programs with real interactivity and adult-learning principles. Job Task Analysis: Ongoing commitment to updating NAFA's certification based on real fleet roles and industry shifts. Technician Support: Advocacy for better technician pay, recognition programs, and career path visibility. Government Advocacy: Expanded state-level involvement to support common-sense legislation for fleet professionals. Fleet as an Underdog: Why fleet often operates behind the scenes, and how initiatives like the 100 Best Fleets bring overdue recognition. 

    Episode 171: “I'm a Fleet Manager, Now What?” Bridging the Knowledge Gap in Modern Fleet Leadership

    Play Episode Listen Later Apr 10, 2025 34:48


    “No one goes to school for fleet management—so if you're in this role, you're already on an unconventional journey. The only question is: what are you doing to bridge the gap?”Drawing on 35+ years of experience and 450+ consulting engagements across North America, Tony shares hard-earned insights into the two major career paths that land someone in a fleet manager seat—and more importantly, the gaps each path leaves behind. Whether you're lacking technical knowledge or strategic business management experience, this episode offers concrete solutions to help you grow into the leader your fleet needs.You'll walk away with actionable ideas—from leveraging CAFM/CPFP certifications to local networking, intentional culture, and even why shadowing your techs might be the best crash course you could ask for.Key TakeawaysTwo Paths, Two Gaps: Shop techs lack management skills; outside hires lack fleet-specific knowledge.CAFM and CPFP: Essential certifications to build business acumen and operational awareness.Intentional Culture: Not fluff—an actual strategy for leading people and improving performance.Invest in Yourself: Books, courses, conferences—no excuses. Leadership is a skill, not a title.The Legacy Factor: Real leadership is measured by how many leaders you develop.Speaker BiosJosh TurleyCEO of RTA: The Fleet Success Company. A third-generation leader, Josh brings passion and practicality to the fleet world. Co-author of The Fleet Success Playbook and champion of intentional culture and leadership development.Tony YankovichFleet Hall of Famer and Senior Consultant at RTA. With 35+ years in fleet and 25 years in consulting, Tony has helped over 450 fleets improve operations. He's a walking encyclopedia of what works—and what doesn't—in public and private fleet management.#FleetSuccess #FleetManager #FleetLeadership #CAFM #FleetTraining #FleetManagement #LeadershipDevelopment #RTAFleet

    Episode 170: Fleet Rookie Mistakes (We Made Them So You Don't Have To) - Advice from Award-Winning Fleet Managers

    Play Episode Listen Later Apr 3, 2025 38:04


    Sara shares how her fifth-year leap into the "100 Best Fleets" was game-changing, and Facundo recounts how being stuck behind a train on his first day led to earning the trust of a skeptical technician. The duo emphasizes networking, certifications, and shutting up long enough to actually hear your team out. Whether you're brand new or looking for a fleet leadership refresh, this episode is a goldmine of actionable advice—and it's way more fun than a fleet manual. 

    Episode 169: Parts Management: The Hidden Goldmine in Fleet Efficiency

    Play Episode Listen Later Mar 27, 2025 40:18


    Episode 168: How to Fix a Broken Fleet in Six Months: Secrets from Fleet Whisperer Steve Saltzgiver

    Play Episode Listen Later Mar 20, 2025 58:31


    From identifying key metrics and leveraging leading indicators to managing people effectively and making data-driven decisions, this episode is packed with practical takeaways for fleet professionals looking to transform their operations. Whether you're a new fleet manager or a seasoned pro, this conversation will give you a roadmap for fleet success.Key Takeaways:

    Episode 167: Why Fleet Techs Are Leaving – And How to Keep Them

    Play Episode Listen Later Mar 13, 2025 22:27


    ✅ Are we missing a crucial step in technician career paths?✅ Why do techs leave—and is it really just about pay?✅ How can fleet managers develop their own future leaders?This episode dives deep into the career progression of fleet professionals, from turning wrenches to leading a shop, and the massive gap in training that's holding many back. If you're managing a fleet, hiring techs, or wondering how to grow in your career, this is a must-listen episode!✔️ Fleet Career Paths Are Broken – Most techs don't plan to become fleet managers, so we must show them the way early.✔️ The Sink-or-Swim Mentality Is Failing Supervisors – Many techs are promoted without leadership training, leading to frustration and high turnover.✔️ Culture Matters More Than You Think – If your techs leave for 50 cents more an hour, they're actually leaving for a bigger reason.✔️ Training & Cross-Training Are Key – Techs need to see beyond the wrench: parts, service writing, data analytics, and leadership skills are crucial.✔️ Workforce Development Needs a Reboot – High schools and trade schools must do a better job explaining fleet as a long-term career path, not just a job.✔️ Your Best Future Fleet Manager Is Already in Your Shop – But are you giving them the tools to grow?

    Episode 166: Mandates, Mayhem, and Managing Fleets: What Keeps Fleet Managers Up at Night, with Special Guest Mike Kastner from NTEA

    Play Episode Listen Later Mar 6, 2025 58:13


    The episode opens with introductions from Josh, Marc, and guest Mike Kastner, who shares his decades-long journey with NTEA. Mike explains NTEA's core mission: representing manufacturers, distributors, and users of vocational trucks. The conversation explores critical industry topics, including:Electrification Challenges:While light-duty EV adoption has accelerated, Mike stresses the technological and infrastructural hurdles of electrifying heavier work trucks. NTEA's neutral stance on fuels focuses on availability, capability, and total lifetime cost.Regulatory Whiplash:Frequent shifts in government policies—particularly around EV mandates—create uncertainty. Fleet managers face the challenge of making long-term decisions amidst rapidly changing regulations.Supply Chain & Economic Pressures:Pandemic-induced disruptions persist, compounded by inflation, material shortages, and potential tariffs (notably the looming 50% tariff on Canadian steel and aluminum).Labor Shortages in Skilled Trades:Finding qualified welders and technicians remains difficult. Mike emphasizes the need for renewed investment in vocational education.Work Truck Week Preview:Mike highlights the upcoming Work Truck Week in Indianapolis, featuring the Green Truck Summit, new technology showcases, and solutions tailored for fleet professionals.  ✅ Key Takeaways:

    Episode 165: Why Your Fleet Software Implementation Is Doomed: The 5 Biggest Pitfalls to Avoid

    Play Episode Listen Later Feb 27, 2025 38:48


    Drawing from decades of experience across thousands of implementations, Marc and Josh highlight the key reasons fleet managers struggle with adopting new technology. From data migration nightmares to lack of training and buy-in, they share hard-hitting lessons learned from real-world failures—and successes.Key Takeaways from the Episode:

    Episode 164: The Cost of Doing Nothing: Why Delaying an FMIS Hurts Your Fleet

    Play Episode Listen Later Feb 20, 2025 39:38


    The conversation dives deep into common objections fleet managers have when considering new software: fear of change, lack of time, data cleanup concerns, and the dreaded RFP process. Josh and Marc emphasize that waiting is actually costing fleet teams time and money. They debunk the myth that staying manual saves time, illustrating how a properly implemented FMIS system—whether from RTA or another provider—transforms fleet operations, improves efficiency, and ultimately, gives managers clarity, confidence, and peace of mind. The key takeaway? Stop delaying your success. The longer you wait, the more time and resources you waste.Key Takeaways:

    Episode 163: "The Making of a Fleet Manager of the Year" with Sara Burnam

    Play Episode Listen Later Feb 13, 2025 53:10


    Throughout the episode, Sara emphasizes the importance of building relationships, prioritizing continuous learning, and empowering team members to take pride in their work. By implementing key performance indicators (KPIs), automating processes, and introducing recognition programs, she created an environment where employees felt valued and motivated. Sara's leadership principles highlight how intentional culture and curiosity can drive success in any organization.Key TakeawaysEmbrace Change and Growth: Sara's journey underscores the value of stepping out of your comfort zone to seize opportunities that lead to personal and professional development.Team Empowerment: Recognizing and celebrating the contributions of team members fosters engagement and productivity.Data-Driven Decision Making: Using KPIs and feedback loops can uncover inefficiencies and guide strategic improvements.Celebrate Small Wins: Whether through awards, meetings, or recognition programs, highlighting achievements builds morale and encourages innovation.Curiosity Leads to Innovation: Asking "why" and challenging the status quo are key to uncovering opportunities for efficiency and growth.About Sara BurnamSara Burnam is a seasoned fleet management professional with over 16 years of experience in government fleet operations. Formerly the Fleet Manager for Palm Beach County, Florida, she managed a vast operation with 58 employees, a $50 million budget, and thousands of assets. Her accomplishments include earning the 2023 Fleet Manager of the Year award, implementing innovative fleet systems, and fostering a culture of collaboration and excellence. Sara is passionate about professional development, sustainability, and empowering others to succeed in the fleet industry.Connect with Sara Burnam on LinkedIn to learn more about her journey, exchange ideas, and gain insights into effective fleet management strategies. Don't miss the opportunity to collaborate with a proven leader in the field! https://www.linkedin.com/in/sara-burnam-msl-cafm-9a354658/

    Episode 162: Fleet Challenges Uncovered: Navigating EV Costs, CARB Regulations, and the Technician Shortage

    Play Episode Listen Later Feb 6, 2025 25:00


    At the end of 2024, RTA's head of product and consulting Marc Canton went to several conferences and trade shows and gathered some of the biggest topics and challenges that will be facing fleets in 2025 and beyond. In this insightful episode of The Fleet Success Show, hosts Josh Turley, CEO at RTA, and Marc Canton, a 30-year fleet industry veteran, dive deep into those pressing challenges facing fleet managers today. With decades of combined experience, Josh and Marc discuss critical issues such as the hidden costs of transitioning to electric vehicles (EVs), unintended consequences of CARB regulations, and the ongoing technician shortage.Key highlights include:

    Episode 161: Don't Judge a Book by its Cover: The Fleet Success Playbook Book Club

    Play Episode Listen Later Jan 30, 2025 31:07


    “Culture is the free tool that you're not using. It's the difference maker in any organization.” – Facundo TassaraFacundo shares the inspiration behind starting the book club, describing it as a way to dive deeper into the principles outlined in the Fleet Success Playbook. From fostering open discussions about intentional culture to addressing the unique challenges of electric vehicle adoption, the book club provides a platform for fleet managers to connect, learn, and grow.Key Takeaways:Intentional Culture is Key: Building a positive workplace culture costs nothing but offers immense benefits in productivity and morale.Collaboration Fuels Success: Sharing resources and ideas—even with vendors—can lead to fresh solutions and stronger relationships.Lifelong Learning Matters: The Fleet Success Book Club has shown how peer discussions can deepen understanding and foster practical leadership skills.Don't miss out on the chance to elevate your fleet management skills. Request your free copy of the Fleet Success Playbook at FleetSuccessPlaybook.com and start building a safer, more efficient fleet today!Hosts:Josh Turley: CEO of RTA Fleet with over 20 years of experience in fleet management software and a passion for leadership and intentional culture.Facundo Tassara: Fleet Success Ambassador at RTA Fleet, bringing a rich background in government fleet management, mobility tech startups, and coaching fleet professionals.#FleetManagement #Leadership #WorkplaceCulture #FleetSuccess #ElectricVehicles #ProfessionalDevelopment #FleetIndustry #StakeholderSatisfaction #FleetManagers #ContinuousLearning

    Throwback 011: What Metrics Should I Use to Measure Fleet Success?

    Play Episode Listen Later Jan 23, 2025 28:08


    Discover how the right metrics can transform your fleet operation by reducing costly road calls, improving efficiency, and saving money. The co-hosts break down the specific data points you should be tracking to drive success, avoid common pitfalls, and make smarter operational decisions.Whether you're a seasoned fleet manager or new to the industry, this episode offers actionable insights you can't afford to miss.Want to take your fleet's performance to the next level? Explore Fleet360 by RTA, the all-in-one platform designed to give you full visibility into your operations. From tracking the right KPIs to optimizing workflows, Fleet360 empowers you to make data-driven decisions that save time and money.Listen now and learn how to unlock your fleet's potential with the power of data—and see how Fleet360 can be your ultimate tool for success.Check out Fleet360 here: www.rtafleet.com 

    Episode 160: Past, Present, and Future of Fleet | 2024 Recap & 2025 Predictions

    Play Episode Listen Later Jan 16, 2025 49:28


    Episode 159: Connect Keynote: Uncomfortable Conversations with Josh Turley

    Play Episode Listen Later Jan 9, 2025 53:22


    Highlights from the episode include:Why leaders often avoid difficult conversations.The critical difference between hurt and harm in leadership.A five-step framework to approach hard conversations with clarity and empathy.Real-life examples of success and missteps in managing team dynamics.The importance of modeling transparency and accountability for your team.About Josh TurleyJosh Turley is the CEO of RTA Fleet Management Software and a passionate advocate for intentional leadership and organizational culture. Known for his pragmatic approach, Josh draws on years of experience in fleet management and team building to guide others toward success. He is a frequent speaker at industry events and the driving force behind initiatives like the Fleet Success Playbook.

    Episode 158: Connect Keynote: The 7 Ls of Leadership with Mike Pitcher

    Play Episode Listen Later Jan 2, 2025 48:51


    In this episode of The Fleet Success Show, we're showcasing one of the most exciting keynotes from Connect 2024 in Atlanta, Georgia. Mike Pitcher, former CEO of LeasePlan USA, delivers an engaging presentation on his "7 Ls of Leadership": Laugh, Learn, Listen, Language, Legacy, Lanyap, and Love. He emphasizes the importance of humor to build trust, continuous learning to adapt, and active listening to strengthen relationships. Mike highlights how thoughtful language and small, extra efforts (Lanyap) can inspire teams and create meaningful workplace cultures. He also stresses leaving a lasting legacy through strong relationships and leading by example, especially in safety and accountability. The session concludes with a heartfelt message on the value of relationships, defining true leadership as the ability to influence others positively.About Mike PitcherMike Pitcher, former CEO of LeasePlan USA, managed over 350,000 fleet assets and turned the company into a top "Great Place to Work" in Atlanta. With a career spanning Pitney Bowes, Dell, and LeasePlan, Mike is a dynamic leader known for his engaging presentations on leadership, culture, and team success.Highlights from Mike Pitcher's PresentationMike Pitcher shares his "7 Ls of Leadership," a simple yet impactful framework for personal and professional growth. His message is humorous, authentic, and rooted in real-life experience, making leadership practical and relatable.Key Points from the "7 Ls of Leadership"Laugh – Build connections, reduce stress, and create a human touch through humor.Learn – Leaders are lifelong learners; focus on technology, relationships, and attitude.Listen – Improve relationships by actively listening and showing others they are heard.Language – Use inclusive, positive language that inspires and unites teams.Legacy – Leave a meaningful impact through relationships and values.Lanyap – A Cajun term meaning “a little something extra.” Small, thoughtful actions build trust and morale.Love – Passion for your work, your team, and your purpose creates lasting success.#Leadership #FleetManagement #TeamCulture #LearnAndLead #FleetSuccess #LeadershipDevelopment #RTAConnect

    Episode 157: Connect Keynote: RTA Product Roadmap

    Play Episode Listen Later Dec 19, 2024 54:24


    RTA's head of product & consulting, Marc Canton, dives into the myriad features that are coming to Fleet360, and how these features are going to change the way fleet teams work. Explore the enhanced analytics, the automations, and other features that are going to simplify and streamline your operations. See where Fleet360 leads the fleet management software industry in measuring elements like stakeholder satisfaction and intentional culture. Get excited by how much easier it's going to be to collect and share data with your organization and showcase the amazing work your fleet does. Want to learn more about Fleet360 and its capabilities? Schedule a demo today: https://rtafleet.com/book-a-demo

    Throwback: 010: Net Promoter Score: Why Your Fleet Should Adopt This SaaS Practice

    Play Episode Listen Later Dec 12, 2024 28:06


    In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about measuring customer satisfaction. It's important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts! 

    Episode 156: Your Fleet's Dashboard Shouldn't Look Like a NASA Control Room: Managing Data Overload

    Play Episode Listen Later Dec 5, 2024 33:21


    In this episode of The Fleet Success Show, RTA CEO Josh Turley and RTA's head of product & consulting Marc Canton discuss the dangers of data overload and how to better manage your fleet's data. From having too many metrics and KPIs to purchasing more data tools without having the proper data training in place, Marc and Josh provide expert insights for managing and understanding your data. Get specific examples on the importance of data for metrics like fleet availability and replacement planning, and see how having the right data (and the right amount of data) can make all the difference for you and your fleet. Need help getting the most out of your data? See how RTA's Fleet360 can improve your data management and help you tell the right story to your organization: https://rtafleet.com/book-a-demo 

    Throwback: 009: Employee Retention

    Play Episode Listen Later Nov 28, 2024 28:14


    In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it's crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regular one-on-one meetings to increased training opportunities and positive onboarding processes.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!Learn how RTA can help you do even more with your fleet, your team, and your career at https://www.rtafleet.com/

    Episode 155: The Disaster Preparedness Playbook

    Play Episode Listen Later Nov 21, 2024 31:26


    In this episode of The Fleet Success Show, RTA CEO and co-host Josh Turley is joined by fleet success ambassador and former Palm Beach County fleet manager Sara Burnam to discuss the importance of being prepared for disasters. From creating a disaster plan to war gaming potential issues to staffing preparedness, Sara and Josh run through all of the important considerations fleet managers need to have in mind before a disaster strikes. Get the details and advice you need from a fleet expert who has led fleets through several natural disasters and see how you can apply these takeaways to your own fleet. Then make sure you download a copy of Sara's disaster preparedness plan template so you can stay one step ahead of the unexpected: https://rtafleet.com/blog/disaster-plan-template 

    Episode 154: The Truth about EV Costs: The Good, The Bad, and the Ugly Pt2

    Play Episode Listen Later Nov 14, 2024 37:14


    In the end, which option is going to be right for your fleet? That entirely depends on your fleet, your goals, and how well you understand what it means to change from gas or diesel vehicles to electric. Being informed is what makes the difference between a successful EV transition and one that crashes and burns. Get the data in this episode of The Fleet Success Show and give yourself the accurate information you need to make a good decision for your fleet. Watch part 1 here: https://youtu.be/cHVF086-270 Need help determining which vehicle types are right for your fleet? Schedule a consultation with our EV expert consultants today and see what your options are: https://rtafleet.com/consultation-request/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-consultation-ep154Get key insights into how to prepare your fleet for EV mandates with our clearcut guide and checklist. Download it here: https://rtafleet.com/blog/preparing-your-public-transit-fleet-for-ev-mandates/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-ev-mandate-whitepaper-ep154 

    Throwback 008: How to Create an Intentional Culture at Your Fleet Operation

    Play Episode Listen Later Nov 7, 2024 27:22


    Does your fleet operation have an accidental or intentional culture? Josh, Jeff, and Steve discuss how to create an intentional culture at your shop and techniques they've used with their staff. In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it at your fleet operation (hint: it includes becoming the Chief Reminding Officer to hammer home your core values).Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

    Episode 153: The Truth about EV Costs: The Good, The Bad, and the Ugly, Pt1

    Play Episode Listen Later Oct 31, 2024 34:35


    Electric vehicles. Conventionally fueled vehicles. Hybrids. On The Fleet Success Show, Josh Turley and Marc Canton have talked about them all. In this episode, they're diving into the raw numbers to show you the (not always beautiful) truth about the costs of EVs. Josh and Marc dispel the myths around assumed cost savings when switching from fueled vehicles to electric to give fleet managers the data they need to make decisions with their eyes wide open. Pulling information from places like KBB, Edmunds, and the EPA, Josh and Marc compare conventionally fueled vehicles (CFVs) to battery electric vehicles (BEVs), hybrid electric vehicles (HEVs), and plug-in hybrid electric vehicles (PHEVs). Watch the episode to get surprising insights into:- Depreciation values over time- Fuel/electricity costs- M&R costs- and moreWatch the full episode now, and stay tuned for part 2! Want to learn more about EVs? Check out our other episodes on the topic: - The Truth about EVs from a Fleet Expert and EV Owner - https://youtu.be/xrLwLf0NM0c - The Truth about EVs pt 2: The Hosts Read the Comments - https://youtu.be/wWHPsutexbo Need help getting your fleet EV ready? Visit www.fleetconsulting.com and schedule a consultation with our fleet experts. #podcast #fleetmanagement #EVs #electricvehicle

    Throwback: Episode 006: Leaders are Readers

    Play Episode Listen Later Oct 24, 2024 21:40


    In the sixth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss why it's important for leaders to read in order to grow their skills. The duo discusses their favorite leadership books and how they've used these books at work and in their daily lives.If you want to learn more about the books mentioned in this episode, check them out here:The 5 Disfunctions of a TeamExtreme OwnershipHave feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

    Episode 152: You Can't Manage Costs You Can't See: The Importance of Billing Fleet Services the Right Way

    Play Episode Listen Later Oct 17, 2024 44:26


    In this episode of The Fleet Success Show, cohosts Josh Turley, CEO of RTA, and Marc Canton, head of product & fleet consulting, dive into the right and wrong ways to bill for fleet services, and how to manage the costs that aren't obvious for your fleet. From direct chargebacks to general funds to average chargebacks, Josh and Marc explore the costs that are frequently forgotten and missed, and how to bucket them properly to get a clearer picture of the actual costs of your fleet. 

    Throwback 005: The Four Pillars of Fleet Success - Risk Management

    Play Episode Listen Later Oct 10, 2024 45:29


    In the fifth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success – Risk Management. The group defines what this means and why it's essential for your fleet operation to identify potential threats to your organization – and how you can try to control these risks. 

    Episode 151: Your Replacement Backlog Is Impacting Your Fleet Availability

    Play Episode Listen Later Oct 3, 2024 22:35


    In this episode of The Fleet Success Show, co-hosts Josh Turley, RTA CEO, and Marc Canton, RTA's head of product and fleet consulting, dive into the importance of managing your replacement backlog for improving your fleet availability and costs.  They talk about how essential it is for fleet managers to always know what it will cost to replace the entire fleet with today's vehicles, the average and median age of your fleet, and how M&R on older vehicles can be more expensive than replacing the vehicle on a regular schedule.  Dive into the nuances of replacement backlogs and learn tips and tricks for improving your fleet availability.Need help with your fleet's availability? Connect with our consulting team at www.fleetconsulting.com 

    Throwback: Episode 004: The Four Pillars of Fleet Success - Resource Efficiency

    Play Episode Listen Later Sep 26, 2024 31:58


    In the fourth  episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Resource Efficiency. The group defines what this mean and why it's crucial for fleet operations to be smart with how they are using their time and money. Have feedback on the show? We'd love to hear it! Email us at podcast@rtafleet.com.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

    Episode 150: The Baby Boomers Are Taking Their Knowledge with Them: The Importance of Process Documentation

    Play Episode Listen Later Sep 19, 2024 29:32


    RTA CEO Josh Turley and head of product & consulting Marc Canton explore a recent client's struggles replacing institutional knowledge of systems when seasoned employees move on and technology changes. Josh and Marc explain how essential it is to document all of your processes and procedures—even the most common, obvious processes that you do every day—and thinking about the person who comes in behind you (like when you leave, retire, or just go on vacation and don't want to be disturbed by work). What would happen if your most seasoned fleet professionals were abducted by aliens and you had to replace your entire team? Would the new employees have any idea what to do? Your documentation becomes your insurance policy for whatever could happen to your fleet. Josh and Marc also explain the importance of reviewing and revising your processes regularly so that your documentation is always accurate and doesn't include unnecessary steps or tools that don't exist anymore. Get the tips and tricks you need to improve your process documentation and keep your fleet running in any situation. Does your fleet need help documenting or improving your processes and procedures? RTA's fleet consulting services can help: https://rtafleet.com/solutions/consulting

    Throwback: 003: The Four Pillars of Fleet Success - Intentional Culture

    Play Episode Listen Later Sep 12, 2024 41:54


    In the third episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the most crucial pillars of fleet success - Intentional Culture. They define what this means, why it's important to achieve at your fleet operation, what happens when you don't have it, and how to achieve it.If you want to learn more about the books  mentioned in this episode, check them out here:The AdvantageThe 5 Disfunctions of a TeamExtreme OwnershipStart With WhyHave feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts! 

    Episode 149: Fleet Manager of the Year: You Never Know Until You Try

    Play Episode Listen Later Sep 5, 2024 48:28


    In this in-depth conversation, RTA CEO Josh Turley gets Sara to share her experience becoming a fleet manager, moving up the fleet ladder, creating a modern and driven team of fleet professionals, and eventually becoming NAFA's Fleet Manager of the Year. Learn about how she opened herself up to new opportunities, both for her career and her team, how she became a strong leader in a male-dominated field, overcoming imposter syndrome, and important life lessons every fleet manager should know. Get insights on how she approaches building camaraderie in her team, improving team cultures, preparing for disasters (both natural and unnatural), and so much more. #fleetmanager #nafa #fleetmanageroftheyear #womeninfleet #fleetmanagement #podcast

    Throwback: Episode 002: The Four Pillars of Fleet Success - Stakeholder Satisfaction

    Play Episode Listen Later Aug 29, 2024 36:31


    In this episode, Josh, Jeff and Steve dive into the first pillar of fleet success -- Stakeholder Satisfaction. Listen as they define who a stakeholder is in the fleet industry, and share stories of the good and the bad when it comes to satisfying stakeholders. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess. Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts! The Fleet Success Show is a weekly podcast proudly presented by RTA The Fleet Success Company.

    Episode 148: Resource Efficiency: Utilization vs. Availability

    Play Episode Listen Later Aug 22, 2024 23:34


    RTA's CEO Josh Turley and head of product and consulting Marc Canton dive into the differences between utilization and availability in our latest episode, exploring:  How utilization feeds availability The right (and wrong) ways fleets calculate asset utilization How utilization can help you right-size your fleet  And more Get insights on how you can communicate with your stakeholders to ensure you're both on the same page for what utilization means for your fleet, how to identify the right metrics to track, and how to find opportunities to better utilize the assets you do have from Marc's first-hand experience working as a fleet manager for Fordham University.  Want to learn more about utilization to ensure your fleet's availability is accurate? Schedule time with our fleet consulting team and see how RTA can help: https://rtafleet.com/solutions/consulting

    Episode 147: Meet Scott Root: A New Journey in Fleet Management

    Play Episode Listen Later Aug 8, 2024 17:27


    Key Highlights:Introduction to Scott Root:Hear about his background in the US Air Force, experience as a vehicle mechanic and maintenance manager, and his transition to consulting that lead him to RTA. Career Path and Achievements:Scott shares his experience in both government and public utilities as a fleet manager, his participation in numerous fleet studies and projects, and more.Importance of Fleet Management:Scott likes to focus on the big unique challenges facing the fleet industry, including the need for proper training, the significance of utilizing fleet information systems effectively, and the value of storytelling and data presentation in fleet management.Scott's Passion for Golf:See how this passion for repairing and customizing golf clubs complements his meticulous nature and attention to detail in fleet management.Don't miss this insightful episode with Scott Root! Listen now to learn from his extensive experience and get inspired to take your fleet management to the next level. Subscribe to the Fleet Success Show for more expert insights and stay updated on the latest trends and best practices in the industry.Subscribe and Listen:Stay tuned for more episodes by subscribing to the Fleet Success Show on your favorite podcast platform. For any questions or to connect with Scott and the RTA team, email us at podcast@rtafleet.com. We look forward to hearing from you!

    Episode 146: How Available Is Your Fleet? A Conversation with Steve Saltzgiver

    Play Episode Listen Later Jul 25, 2024 21:00


    Key HighlightsImportance of Availability: Steve emphasizes that availability is the "granddaddy of all metrics" in fleet management, as it directly affects the ability to complete missions and achieve goals.Initial Challenges: When Steve started, the client's fleet availability was in the low 80s. Over six months, his team raised it to 97% by revamping preventive maintenance programs and educating the team on the importance of availability.Engaging Stakeholders: Key to their success was engaging with stakeholders, understanding their needs, and ensuring they were informed about the fleet's status through weekly reports.Preventive Maintenance Compliance: Another crucial metric was on-time preventive maintenance compliance, which improved from 30% to over 90%, significantly reducing breakdowns and increasing availability.Cultural Change: The improvements fostered a positive shift in team culture, with increased recognition and morale as progress was made.Advice for New Fleet Managers: Steve advises new fleet managers to take their time to understand the data, engage stakeholders, and set realistic goals. He emphasizes the importance of weekly reports for tracking progress and identifying obstacles.Don't miss out on this insightful episode of The Fleet Success Show! Learn how to improve your fleet's availability, engage stakeholders effectively, and foster a culture of success within your team. Subscribe to The Fleet Success Show on your favorite podcast platform to stay updated on the latest tips and strategies in fleet management. Visit RTA Fleet for more resources and information on upcoming events like RTA Connect 2024, where you can gain hands-on training and network with industry professionals.

    Episode 145: 2024 Fleet Challenges & Trends: A Conversation with Tony Yankovich

    Play Episode Listen Later Jul 11, 2024 18:01


    2024 Fleet Challenges & Trends: A Conversation with Tony YankovichRTA CEO and The Fleet Success Show host Josh Turley and veteran fleet consultant Tony Yankovich explore the pressing challenges and emerging trends in fleet management in this week's podcast episode. Josh and Tony discuss some of the ongoing issues like technician recruitment and retention, and the ongoing shift towards EVs and fleet sustainability, then dive into less talked about areas like cost reduction opportunities that don't involve slashing your budget and more. Highlights include:Fleet Right-Sizing: Learn about the benefits of a thorough fleet analysis to eliminate unnecessary assets and improve budget efficiency.Parts Management: Tony shares valuable tips on optimizing parts inventory, reducing waste, and freeing up space for critical needs like EV charging stations.Educational Initiatives: The importance of continuous learning and training for fleet managers, including insights from industry conferences and specialized on-site sessions.Whether you're grappling with budget constraints or looking for ways to modernize your fleet, this episode provides actionable advice and expert perspectives to help you succeed. Don't miss out on this opportunity to enhance your fleet operations—tune in to The Fleet Success Show now!Looking for a fleet consultant to help you get your fleet on target? Our team of consultants is ready to jump in and help out: rtafleet.com/solutions/consultingAnd don't forget to register for the fleet event of the year, RTA Connect 2024 in Atlanta, GA, Oct. 7-11: rtafleet.com/connect 

    Episode 144: Training is the Remedy for Your Fleet's Ails

    Play Episode Listen Later Jun 27, 2024 22:49


    RTA's Josh Turley and Marc Canton are big proponents of the importance of training.Ongoing technical training is table stakes for fleet technicians. With the pace of change in automotive technology, if your techs aren't getting at least 40 hours of training per year, they're falling behind. But your training program needs to go beyond technical skills to include:- Warehouse and inventory processes- Quality assurance processes - Business management basics- Leadership skillsIn this week's episode of The Fleet Success Show, our co-hosts dive into the challenges fleet managers can solve with training, what a good training program looks like, and how to use data to identify training needs. Tune in now for their practical advice. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

    Episode 143: The Ethical Conundrum of the Over-Employment Trend

    Play Episode Listen Later Jun 20, 2024 20:30


    Millions of Americans are following the over-employment conversation. If you're just now hearing about this topic, it's time to pay attention. It could be costing your fleet big money.RTA's Josh Turley and Marc Canton debate the ethics of over-employment and discuss strategies fleet managers can employ to make sure employees are doing the job they're paid for.Listen in to learn how to:- Manage by the outputs, not the inputs.- Incentivize high-performing employees.- Inspect what you expect.- Hire people who are aligned with your mission.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

    Episode 142: The Truth about EVs Part 2: The Hosts Read the Comments

    Play Episode Listen Later Jun 14, 2024 45:43


    Remember back in April when RTA's Marc Canton shared his new take on EVs after becoming the proud owner of a Kia EV9? That episode stirred up a lot of comments from our followers. So this week, Marc and RTA CEO Josh Turley hit the air to answer some audience questions and share candid opinions on the truth about EVs. They lay it all on the table, including: - Why people who think EVs will never catch on are wrong- When electric vehicles make sense for fleets- Whether they're for or against EV mandates- What engine advancements are on the horizon - And what they really think about Tesla's new CybertruckIf you're ready to stop getting caught up in the politics of EVs and understand the pragmatic truth between the extremes, this is one episode you don't want to miss.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

    Episode 141: Managing Turnover from the No Spin Zone

    Play Episode Listen Later Jun 6, 2024 14:27


    Turnover is a tough topic. One that's hard to get right as a leader. How do you communicate to people that they're being terminated with clear caring candor? How do you prevent gossip from flying across the fleet? How do you make tough operational decisions without affecting your credibility as a leader?Josh Turley has some advice. It involves leaving the laundry at home, acknowledging that your teammates aren't your family, and owning your part. Check out this episode for some real talk from a fellow leader to help you handle turnover with grace. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

    Episode 140: Not a Plug for Dave Ramsay's EntreLeadership Summit

    Play Episode Listen Later May 23, 2024 43:05


    If you've never been to Dave Ramsay's EntreLeadership Summit, you might want to mark your calendar for next May. Josh and Marc say it has the power to transform lives, careers, and fleets. They just got back from this year's summit and are still fired up. In this episode of The Fleet Success Show, our co-hosts share their key takeaways and explain how this pivotal event shaped RTA's entire approach to fleet success. From prioritizing mental health and avoiding burnout to navigating uncomfortable conversations and building an anti-hustle culture, you'll get some sage advice from some smart leaders.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

    plug reserve rta dave ramsay entreleadership summit
    Episode 139: Spirit Week, BBQ & Cornhole—A Recipe for Fleet Success

    Play Episode Listen Later May 17, 2024 25:46


    Fleets across the country are facing major driver and technician shortages. Many are having a tough time hiring enough people to reliably power their fleets. This reality makes culture more important than ever. Culture attracts new talent and increases retention. So it's worthy of some extra attention. What are your favorite ways to encourage outside-the-box thinking and reinforce the bonds of teamwork? Tune in to hear from Josh Turley, Tony Yankovich, and Marc Canton as they talk about some ways RTA builds an intentional culture that's humble, hungry, and smart.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

    Episode 138: Tony's NAFA Recap

    Play Episode Listen Later May 9, 2024 19:13


    Did you make it to NAFA Institute & Expo 2024? Josh couldn't attend this time around so he caught up with Tony to find out what he missed. The list was long. In this episode, Tony recounts highlights from the 3-day conference, including:- How the current supply chain issues affect replacement planning- Why flexibility is critical to fleet survival- How natural disasters are impacting the automotive industry- The newest hat fleet managers must be prepared to wear- And who had the best booth on the show floor. (We'll give you a hint… it wasn't those other guys.)If you didn't get to this year's show, be sure to check out this episode for information, insights, and some big moments.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com. Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

    Episode 137: NAFA 2024 in San Antonio

    Play Episode Listen Later Apr 30, 2024 44:39


    Did you make it to the NAFA 24 Institute & Expo last week? The Fleet Success Show did. Co-host Facundo was joined by fleet managers from two of the 100 Best Fleets in America, Hernando County and Porter County. They cover a lot of ground in this 45-minute episode. Tune in to find out how they spied on 20 of the top fleets, what new technologies everyone is talking about, what the biggest challenges are facing the industry, and how they both managed to land their fleets a spot on the 100 Best Fleets list.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

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