The Fleet Success Show

"Fleet managers make the world go round, so why doesn't the world recognize that?"

Episode Summary:In this candid episode of The Fleet Success Show, RTA CEO Josh Turley and fleet industry veteran Marc Canton dive headfirst into a growing crisis facing government fleets: massive budget shortfalls. With some agencies facing $2-3 million in cuts, they explore the crossroads where leadership, fleet efficiency, and public service collide.Rather than simply trim the fat, Josh and Marc flip the script: budget cuts can be a golden opportunity to innovate, right-size, and lead with boldness. From leveraging debt financing to rethinking replacement backlogs and idle fleet utilization, this episode is a strategic playbook for fleet managers forced to do more with less. It's a masterclass in leading up, down, and across, all while protecting your team and your fleet's integrity.Whether you're managing a city fleet or consulting on fleet maintenance management software, this episode will leave you with tools to navigate fiscal storms while keeping your mission (public service) at the core. Key TakeawaysTwo options for deficits: Cut expenses or raise revenue, and the latter is politically toxic.Leadership mindset: Your first response cannot be “we can't.” Be an advisor, not a blocker.Debt financing & leasing: Underutilized lifelines for cash-strapped fleets.Right-sizing tactics: Everything from technician staffing to underutilized assets can yield savings.Consulting ROI: Outside expertise often identifies millions in savings by seeing what insiders can't.Storytelling = survival: Present options with consequences, not resistance. You're informing policy, not making it. Speaker BiosJosh TurleyCEO, RTA: The Fleet Success CompanyA third-generation leader, Josh has spent 20 years helping fleets succeed and the last decade redefining fleet management software through innovation, leadership, and culture.Marc CantonFleet Success Consultant, RTAWith nearly 30 years in the fleet industry, including two decades managing Fordham University's fleet, Marc brings practical, battle-tested strategies to municipal fleet management, specializing in resource efficiency and leadership development.

“Closed mouths don't get fed. If you don't speak up about what your fleet really needs, no one's going to help you.”In this laugh-out-loud, wisdom-packed episode of The Fleet Success Show, hosts Josh Turley and Marc Canton sit down with Harold Siguenza, the Assistant Director of Public Works for the City of Avondale, Arizona. Buckle up—because Harold's story isn't your typical “fell into fleet” tale. It's a full-throttle leap from car sales to budget analyst to fleet operations and beyond.Harold shares how he transformed from “the guy asking what a budget office even does” to the trusted leader of multiple divisions including fleet, solid waste, transit, and pavement preservation. Along the way, he exposes the harsh reality of “finance PTSD,” breaks down how to actually get your fleet replacement budget approved, and drops truth bombs on leadership, trust, and the secret to building a legacy beyond the garage.This one is for every fleet manager who's ever wondered, “What's next?” Harold shows that fleet isn't just a job—it's a launching pad for a purpose-driven career in public service.Key TakeawaysFleet + Finance = Power: Understanding how budget offices think helps you win more resources—and influence.Squeaky Wheels Win Replacements: You get what you ask for—so stop lowballing your budget out of fear.Leadership is Trust First: Harold reveals how trusting his team (and asking tons of questions) built powerful alignment.Fleet Pros Isn't Just a Club—It's a Career Accelerator: Why Fleet Pros' new 101 series is grooming the next generation of leaders.Succession Planning is Not Optional: Your legacy isn't your title—it's who comes after you.Speaker BiosHarold SiguenzaAssistant Director of Public Works, City of AvondaleA fleet outsider turned fleet champion, Harold's story blends public administration, fleet management, and a relentless drive to serve the public. He's also a board member with Fleet Pros, where he helps up-and-coming techs and supervisors rise into leadership roles.Josh TurleyCEO, RTA: The Fleet Success CompanyAs RTA's CEO, Josh brings decades of insight into building better fleets through smart leadership, technology, and systems. His mission: help fleet managers lead with confidence.Marc CantonHead of Product & Consulting, RTAWith a background in consulting and analytics, Marc now leads the design of tomorrow's fleet management software—one that meets real-world needs in the shop and the boardroom. #FleetLeadership #FleetSuccess #FleetManagerLife #FleetMaintenanceSoftware #PublicWorksLeadership #SuccessionPlanning #GovernmentFleet #FleetPros

“There are two biggest buckets of cost in any fleet: your people and your assets. If you're not managing both with strategy, you're leaking efficiency.”In this consulting-centric episode, Marc Canton and Steve Saltzgiver give listeners an inside look at the real issues fleet organizations are asking RTA for help with — and the critical ones they aren't asking about but should be.From right-sizing analyses and facility planning to VMRS codes and preventive maintenance workflows, this episode reads like a checklist of where modern fleets are succeeding... and where they're falling behind. Steve breaks down how fleets can turn reactive problems into proactive strategies by investing in policies, proper documentation, and performance benchmarking.Whether you're a fleet manager dealing with staffing shortages or a city agency unsure if your shop still fits your growing fleet, this episode is packed with practical guidance and candid consulting insights that will help you run a more efficient, effective operation.Key Takeaways:Most Requested Projects: Best practice assessments, staffing studies, facility reviews, right-sizing analysis, and cost of service evaluations. Right-Sizing Always Pays Off: These projects consistently deliver ROI by helping fleets identify and reduce excess or underutilized assets. Facility Assessments Are Rising: Growing fleets are struggling with outdated bays, cramped layouts, and missing the mark on equipment needs. Underutilized Tools: Many fleets still lack documented workflows, up-to-date policy manuals, and clean, lean shop environments. Preventive Maintenance Process Is Key: PM efficiency depends on prep work — staging parts, tools, and task flow to avoid tech downtime. Chargebacks and Data Visibility Drive Better Behavior: Transparent cost allocation policies can improve operator stewardship and accountability.Marc CantonProduct leader at RTA and seasoned fleet consultant, Marc combines 20 years of fleet management experience with a sharp eye for software design and operational strategy. He's passionate about helping fleets modernize.Steve SaltzgiverFleet Hall of Famer and consulting guru, Steve brings decades of experience across public, private, and federal sectors. Known as the “Fleet Whisperer,” his insights drive transformation from the shop floor to the boardroom.

In this energizing episode, hosts Josh Turley and Marc Canton take you behind the scenes of RTA's legendary Spirit Week, an annual company tradition that flies in every team member for a week filled with fun, games, home-cooked meals, and, most importantly, deep team bonding.But this isn't just about Mario Kart and barbecue. It's a leadership playbook for anyone who wants to foster connection, culture, and camaraderie in their organization, without needing a massive budget or a corporate HR team. Josh and Marc walk through how Spirit Week started, what makes it work, and how fleet leaders can apply the same principles to strengthen their teams, even on a tight schedule or with limited resources.From dunk tanks and cornhole tournaments to remote team integration and cross-department connection, this episode offers practical ideas to help fleet managers turn morale into momentum.

In Episode 177 of The Fleet Success Show, Marc Canton and Steve Saltzgiver unload a truth-packed conversation on the painful realities of outsourcing fleet maintenance. From horror stories about seven visits for the same repair to $3,500 upsell attempts during a routine oil change, this episode explores the downside of putting your fleet's fate in the hands of external vendors — especially without tight service-level agreements (SLAs) in place.Marc vents his real-world frustrations as a fleet leader turned vehicle caretaker for his entire family. Steve, bringing decades of fleet management and consulting experience, breaks down how fleets can build smarter, more accountable outsourcing relationships. Together, they unpack when outsourcing makes sense, how to hold vendors accountable, and why an in-house shop might still be your best line of defense against inefficiency, comebacks, and ballooning costs. 

“Fleet management touches everything in the community. When a fire truck rolls out, we're behind the scenes making sure it works — not just to get there, but to save lives.”

In this episode, The Fleet Success Show tackles one of the most underappreciated yet critical foundations of fleet operations: asset class coding.Marc Canton and fleet consultant Scott Rood dive deep into why classifying vehicles and equipment correctly isn't just a box-checking exercise—it's essential for accurate lifecycle analysis, utilization tracking, budget forecasting, and replacement planning. Scott shares his decades of experience—from Air Force maintenance manager to fleet consultant—and breaks down how government, private, and utility fleets can create meaningful, data-driven class codes that drive real ROI.They debunk common pitfalls like “over-granular” coding, explain the dangers of poor asset grouping, and explore real-world examples from excavators to electric vehicles. Whether you're a fleet veteran or new to the game, this episode gives you practical, actionable advice for transforming your fleet's data accuracy and long-term strategy.

This isn't just about Baja — it's a powerful metaphor for running a successful fleet operation. The challenges of off-roading mirror the pressures of leading a fleet: stay alert, communicate with clarity, never leave anyone behind, and always prepare for the unexpected. Whether you're managing vehicles or navigating career challenges, the desert teaches resilience, strategy, and soul-refreshing perspective.  

These aren't just entertaining tales. Each story is packed with critical lessons in leadership, accountability, and the hard realities of managing complex fleets. Whether it's dealing with rogue employees, taking responsibility for costly mistakes, or standing firm under executive pressure, this episode delivers powerful insights for fleet professionals at every level.If you've ever wondered what it takes to make it to the Fleet Hall of Fame, this episode is the playbook.Key Takeaways:Documentation Matters: Journaling your daily fleet experiences can preserve valuable lessons and build your leadership credibility.Check Under the Hood: Always verify vehicle inspections—those “minor oversights” could be bird nests… or worse.Own Your Mistakes: Taking accountability can turn a career-defining moment into a career-building one.Culture and Leadership: Toxic leadership can drive great employees away. Sometimes walking away leads to bigger opportunities.Fleet Safety is Life or Death: Bald tires and missed inspections aren't just maintenance issues—they can be fatal.Fleets Burn (Literally): Garbage trucks, turbochargers, and hoppers go up in flames more often than you'd think.Reputation Follows the Logo: Employees driving city vehicles to strip clubs? That's a PR nightmare waiting to happen.Steve SaltzgiverFleet Hall of Famer. Nicknamed "The Fixer of Fleet" by Government Fleet Magazine. With decades of experience across city, state, transit, and private fleets, Steve has transformed underperforming operations into high-functioning successes. He's been a state director, built trucks, sold cars, and led with integrity through high-stakes challenges.Josh TurleyCEO of RTA: The Fleet Success Company. Fleet tech veteran and strategic storyteller. Josh brings deep insight into operations, leadership, and scaling sustainable fleet systems, along with a passion for mentoring the next generation of fleet professionals.

“Fleet is the most under-resourced industry in the world — and yet, nothing happens without a fleet.” – Marc CantonFrom the comeback of in-person networking events to modernized certification programs, Bill shares how NAFA is driving change at the national and local levels. They discuss how the technician shortage, EV mandates, and rapid tech evolution are reshaping the landscape — and how NAFA is preparing fleet professionals to meet these challenges head-on.Whether you're new to fleet or a seasoned pro, this episode is a rallying cry to get involved, stay educated, and build your network. It's a must-listen for anyone who cares about the future of fleet.✅ Key TakeawaysNAFA's Local Networking Revamp: Over 100 in-person meetups in 2023, reviving community post-COVID. Modernized Education: New online Fleet 101 courses and certification programs with real interactivity and adult-learning principles. Job Task Analysis: Ongoing commitment to updating NAFA's certification based on real fleet roles and industry shifts. Technician Support: Advocacy for better technician pay, recognition programs, and career path visibility. Government Advocacy: Expanded state-level involvement to support common-sense legislation for fleet professionals. Fleet as an Underdog: Why fleet often operates behind the scenes, and how initiatives like the 100 Best Fleets bring overdue recognition. 

“No one goes to school for fleet management—so if you're in this role, you're already on an unconventional journey. The only question is: what are you doing to bridge the gap?”Drawing on 35+ years of experience and 450+ consulting engagements across North America, Tony shares hard-earned insights into the two major career paths that land someone in a fleet manager seat—and more importantly, the gaps each path leaves behind. Whether you're lacking technical knowledge or strategic business management experience, this episode offers concrete solutions to help you grow into the leader your fleet needs.You'll walk away with actionable ideas—from leveraging CAFM/CPFP certifications to local networking, intentional culture, and even why shadowing your techs might be the best crash course you could ask for.Key TakeawaysTwo Paths, Two Gaps: Shop techs lack management skills; outside hires lack fleet-specific knowledge.CAFM and CPFP: Essential certifications to build business acumen and operational awareness.Intentional Culture: Not fluff—an actual strategy for leading people and improving performance.Invest in Yourself: Books, courses, conferences—no excuses. Leadership is a skill, not a title.The Legacy Factor: Real leadership is measured by how many leaders you develop.Speaker BiosJosh TurleyCEO of RTA: The Fleet Success Company. A third-generation leader, Josh brings passion and practicality to the fleet world. Co-author of The Fleet Success Playbook and champion of intentional culture and leadership development.Tony YankovichFleet Hall of Famer and Senior Consultant at RTA. With 35+ years in fleet and 25 years in consulting, Tony has helped over 450 fleets improve operations. He's a walking encyclopedia of what works—and what doesn't—in public and private fleet management.#FleetSuccess #FleetManager #FleetLeadership #CAFM #FleetTraining #FleetManagement #LeadershipDevelopment #RTAFleet

Sara shares how her fifth-year leap into the "100 Best Fleets" was game-changing, and Facundo recounts how being stuck behind a train on his first day led to earning the trust of a skeptical technician. The duo emphasizes networking, certifications, and shutting up long enough to actually hear your team out. Whether you're brand new or looking for a fleet leadership refresh, this episode is a goldmine of actionable advice—and it's way more fun than a fleet manual. 

From identifying key metrics and leveraging leading indicators to managing people effectively and making data-driven decisions, this episode is packed with practical takeaways for fleet professionals looking to transform their operations. Whether you're a new fleet manager or a seasoned pro, this conversation will give you a roadmap for fleet success.Key Takeaways:

✅ Are we missing a crucial step in technician career paths?✅ Why do techs leave—and is it really just about pay?✅ How can fleet managers develop their own future leaders?This episode dives deep into the career progression of fleet professionals, from turning wrenches to leading a shop, and the massive gap in training that's holding many back. If you're managing a fleet, hiring techs, or wondering how to grow in your career, this is a must-listen episode!✔️ Fleet Career Paths Are Broken – Most techs don't plan to become fleet managers, so we must show them the way early.✔️ The Sink-or-Swim Mentality Is Failing Supervisors – Many techs are promoted without leadership training, leading to frustration and high turnover.✔️ Culture Matters More Than You Think – If your techs leave for 50 cents more an hour, they're actually leaving for a bigger reason.✔️ Training & Cross-Training Are Key – Techs need to see beyond the wrench: parts, service writing, data analytics, and leadership skills are crucial.✔️ Workforce Development Needs a Reboot – High schools and trade schools must do a better job explaining fleet as a long-term career path, not just a job.✔️ Your Best Future Fleet Manager Is Already in Your Shop – But are you giving them the tools to grow?

The episode opens with introductions from Josh, Marc, and guest Mike Kastner, who shares his decades-long journey with NTEA. Mike explains NTEA's core mission: representing manufacturers, distributors, and users of vocational trucks. The conversation explores critical industry topics, including:Electrification Challenges:While light-duty EV adoption has accelerated, Mike stresses the technological and infrastructural hurdles of electrifying heavier work trucks. NTEA's neutral stance on fuels focuses on availability, capability, and total lifetime cost.Regulatory Whiplash:Frequent shifts in government policies—particularly around EV mandates—create uncertainty. Fleet managers face the challenge of making long-term decisions amidst rapidly changing regulations.Supply Chain & Economic Pressures:Pandemic-induced disruptions persist, compounded by inflation, material shortages, and potential tariffs (notably the looming 50% tariff on Canadian steel and aluminum).Labor Shortages in Skilled Trades:Finding qualified welders and technicians remains difficult. Mike emphasizes the need for renewed investment in vocational education.Work Truck Week Preview:Mike highlights the upcoming Work Truck Week in Indianapolis, featuring the Green Truck Summit, new technology showcases, and solutions tailored for fleet professionals.  ✅ Key Takeaways:

Drawing from decades of experience across thousands of implementations, Marc and Josh highlight the key reasons fleet managers struggle with adopting new technology. From data migration nightmares to lack of training and buy-in, they share hard-hitting lessons learned from real-world failures—and successes.Key Takeaways from the Episode:

The conversation dives deep into common objections fleet managers have when considering new software: fear of change, lack of time, data cleanup concerns, and the dreaded RFP process. Josh and Marc emphasize that waiting is actually costing fleet teams time and money. They debunk the myth that staying manual saves time, illustrating how a properly implemented FMIS system—whether from RTA or another provider—transforms fleet operations, improves efficiency, and ultimately, gives managers clarity, confidence, and peace of mind. The key takeaway? Stop delaying your success. The longer you wait, the more time and resources you waste.Key Takeaways:

Throughout the episode, Sara emphasizes the importance of building relationships, prioritizing continuous learning, and empowering team members to take pride in their work. By implementing key performance indicators (KPIs), automating processes, and introducing recognition programs, she created an environment where employees felt valued and motivated. Sara's leadership principles highlight how intentional culture and curiosity can drive success in any organization.Key TakeawaysEmbrace Change and Growth: Sara's journey underscores the value of stepping out of your comfort zone to seize opportunities that lead to personal and professional development.Team Empowerment: Recognizing and celebrating the contributions of team members fosters engagement and productivity.Data-Driven Decision Making: Using KPIs and feedback loops can uncover inefficiencies and guide strategic improvements.Celebrate Small Wins: Whether through awards, meetings, or recognition programs, highlighting achievements builds morale and encourages innovation.Curiosity Leads to Innovation: Asking "why" and challenging the status quo are key to uncovering opportunities for efficiency and growth.About Sara BurnamSara Burnam is a seasoned fleet management professional with over 16 years of experience in government fleet operations. Formerly the Fleet Manager for Palm Beach County, Florida, she managed a vast operation with 58 employees, a $50 million budget, and thousands of assets. Her accomplishments include earning the 2023 Fleet Manager of the Year award, implementing innovative fleet systems, and fostering a culture of collaboration and excellence. Sara is passionate about professional development, sustainability, and empowering others to succeed in the fleet industry.Connect with Sara Burnam on LinkedIn to learn more about her journey, exchange ideas, and gain insights into effective fleet management strategies. Don't miss the opportunity to collaborate with a proven leader in the field! https://www.linkedin.com/in/sara-burnam-msl-cafm-9a354658/

At the end of 2024, RTA's head of product and consulting Marc Canton went to several conferences and trade shows and gathered some of the biggest topics and challenges that will be facing fleets in 2025 and beyond. In this insightful episode of The Fleet Success Show, hosts Josh Turley, CEO at RTA, and Marc Canton, a 30-year fleet industry veteran, dive deep into those pressing challenges facing fleet managers today. With decades of combined experience, Josh and Marc discuss critical issues such as the hidden costs of transitioning to electric vehicles (EVs), unintended consequences of CARB regulations, and the ongoing technician shortage.Key highlights include:

“Culture is the free tool that you're not using. It's the difference maker in any organization.” – Facundo TassaraFacundo shares the inspiration behind starting the book club, describing it as a way to dive deeper into the principles outlined in the Fleet Success Playbook. From fostering open discussions about intentional culture to addressing the unique challenges of electric vehicle adoption, the book club provides a platform for fleet managers to connect, learn, and grow.Key Takeaways:Intentional Culture is Key: Building a positive workplace culture costs nothing but offers immense benefits in productivity and morale.Collaboration Fuels Success: Sharing resources and ideas—even with vendors—can lead to fresh solutions and stronger relationships.Lifelong Learning Matters: The Fleet Success Book Club has shown how peer discussions can deepen understanding and foster practical leadership skills.Don't miss out on the chance to elevate your fleet management skills. Request your free copy of the Fleet Success Playbook at FleetSuccessPlaybook.com and start building a safer, more efficient fleet today!Hosts:Josh Turley: CEO of RTA Fleet with over 20 years of experience in fleet management software and a passion for leadership and intentional culture.Facundo Tassara: Fleet Success Ambassador at RTA Fleet, bringing a rich background in government fleet management, mobility tech startups, and coaching fleet professionals.#FleetManagement #Leadership #WorkplaceCulture #FleetSuccess #ElectricVehicles #ProfessionalDevelopment #FleetIndustry #StakeholderSatisfaction #FleetManagers #ContinuousLearning

Discover how the right metrics can transform your fleet operation by reducing costly road calls, improving efficiency, and saving money. The co-hosts break down the specific data points you should be tracking to drive success, avoid common pitfalls, and make smarter operational decisions.Whether you're a seasoned fleet manager or new to the industry, this episode offers actionable insights you can't afford to miss.Want to take your fleet's performance to the next level? Explore Fleet360 by RTA, the all-in-one platform designed to give you full visibility into your operations. From tracking the right KPIs to optimizing workflows, Fleet360 empowers you to make data-driven decisions that save time and money.Listen now and learn how to unlock your fleet's potential with the power of data—and see how Fleet360 can be your ultimate tool for success.Check out Fleet360 here: www.rtafleet.com 

Highlights from the episode include:Why leaders often avoid difficult conversations.The critical difference between hurt and harm in leadership.A five-step framework to approach hard conversations with clarity and empathy.Real-life examples of success and missteps in managing team dynamics.The importance of modeling transparency and accountability for your team.About Josh TurleyJosh Turley is the CEO of RTA Fleet Management Software and a passionate advocate for intentional leadership and organizational culture. Known for his pragmatic approach, Josh draws on years of experience in fleet management and team building to guide others toward success. He is a frequent speaker at industry events and the driving force behind initiatives like the Fleet Success Playbook.

In this episode of The Fleet Success Show, we're showcasing one of the most exciting keynotes from Connect 2024 in Atlanta, Georgia. Mike Pitcher, former CEO of LeasePlan USA, delivers an engaging presentation on his "7 Ls of Leadership": Laugh, Learn, Listen, Language, Legacy, Lanyap, and Love. He emphasizes the importance of humor to build trust, continuous learning to adapt, and active listening to strengthen relationships. Mike highlights how thoughtful language and small, extra efforts (Lanyap) can inspire teams and create meaningful workplace cultures. He also stresses leaving a lasting legacy through strong relationships and leading by example, especially in safety and accountability. The session concludes with a heartfelt message on the value of relationships, defining true leadership as the ability to influence others positively.About Mike PitcherMike Pitcher, former CEO of LeasePlan USA, managed over 350,000 fleet assets and turned the company into a top "Great Place to Work" in Atlanta. With a career spanning Pitney Bowes, Dell, and LeasePlan, Mike is a dynamic leader known for his engaging presentations on leadership, culture, and team success.Highlights from Mike Pitcher's PresentationMike Pitcher shares his "7 Ls of Leadership," a simple yet impactful framework for personal and professional growth. His message is humorous, authentic, and rooted in real-life experience, making leadership practical and relatable.Key Points from the "7 Ls of Leadership"Laugh – Build connections, reduce stress, and create a human touch through humor.Learn – Leaders are lifelong learners; focus on technology, relationships, and attitude.Listen – Improve relationships by actively listening and showing others they are heard.Language – Use inclusive, positive language that inspires and unites teams.Legacy – Leave a meaningful impact through relationships and values.Lanyap – A Cajun term meaning “a little something extra.” Small, thoughtful actions build trust and morale.Love – Passion for your work, your team, and your purpose creates lasting success.#Leadership #FleetManagement #TeamCulture #LearnAndLead #FleetSuccess #LeadershipDevelopment #RTAConnect

RTA's head of product & consulting, Marc Canton, dives into the myriad features that are coming to Fleet360, and how these features are going to change the way fleet teams work. Explore the enhanced analytics, the automations, and other features that are going to simplify and streamline your operations. See where Fleet360 leads the fleet management software industry in measuring elements like stakeholder satisfaction and intentional culture. Get excited by how much easier it's going to be to collect and share data with your organization and showcase the amazing work your fleet does. Want to learn more about Fleet360 and its capabilities? Schedule a demo today: https://rtafleet.com/book-a-demo

In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about measuring customer satisfaction. It's important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts! 

In this episode of The Fleet Success Show, RTA CEO Josh Turley and RTA's head of product & consulting Marc Canton discuss the dangers of data overload and how to better manage your fleet's data. From having too many metrics and KPIs to purchasing more data tools without having the proper data training in place, Marc and Josh provide expert insights for managing and understanding your data. Get specific examples on the importance of data for metrics like fleet availability and replacement planning, and see how having the right data (and the right amount of data) can make all the difference for you and your fleet. Need help getting the most out of your data? See how RTA's Fleet360 can improve your data management and help you tell the right story to your organization: https://rtafleet.com/book-a-demo 

In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it's crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regular one-on-one meetings to increased training opportunities and positive onboarding processes.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!Learn how RTA can help you do even more with your fleet, your team, and your career at https://www.rtafleet.com/

In this episode of The Fleet Success Show, RTA CEO and co-host Josh Turley is joined by fleet success ambassador and former Palm Beach County fleet manager Sara Burnam to discuss the importance of being prepared for disasters. From creating a disaster plan to war gaming potential issues to staffing preparedness, Sara and Josh run through all of the important considerations fleet managers need to have in mind before a disaster strikes. Get the details and advice you need from a fleet expert who has led fleets through several natural disasters and see how you can apply these takeaways to your own fleet. Then make sure you download a copy of Sara's disaster preparedness plan template so you can stay one step ahead of the unexpected: https://rtafleet.com/blog/disaster-plan-template 

In the end, which option is going to be right for your fleet? That entirely depends on your fleet, your goals, and how well you understand what it means to change from gas or diesel vehicles to electric. Being informed is what makes the difference between a successful EV transition and one that crashes and burns. Get the data in this episode of The Fleet Success Show and give yourself the accurate information you need to make a good decision for your fleet. Watch part 1 here: https://youtu.be/cHVF086-270 Need help determining which vehicle types are right for your fleet? Schedule a consultation with our EV expert consultants today and see what your options are: https://rtafleet.com/consultation-request/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-consultation-ep154Get key insights into how to prepare your fleet for EV mandates with our clearcut guide and checklist. Download it here: https://rtafleet.com/blog/preparing-your-public-transit-fleet-for-ev-mandates/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-ev-mandate-whitepaper-ep154 

Does your fleet operation have an accidental or intentional culture? Josh, Jeff, and Steve discuss how to create an intentional culture at your shop and techniques they've used with their staff. In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it at your fleet operation (hint: it includes becoming the Chief Reminding Officer to hammer home your core values).Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

Electric vehicles. Conventionally fueled vehicles. Hybrids. On The Fleet Success Show, Josh Turley and Marc Canton have talked about them all. In this episode, they're diving into the raw numbers to show you the (not always beautiful) truth about the costs of EVs. Josh and Marc dispel the myths around assumed cost savings when switching from fueled vehicles to electric to give fleet managers the data they need to make decisions with their eyes wide open. Pulling information from places like KBB, Edmunds, and the EPA, Josh and Marc compare conventionally fueled vehicles (CFVs) to battery electric vehicles (BEVs), hybrid electric vehicles (HEVs), and plug-in hybrid electric vehicles (PHEVs). Watch the episode to get surprising insights into:- Depreciation values over time- Fuel/electricity costs- M&R costs- and moreWatch the full episode now, and stay tuned for part 2! Want to learn more about EVs? Check out our other episodes on the topic: - The Truth about EVs from a Fleet Expert and EV Owner - https://youtu.be/xrLwLf0NM0c - The Truth about EVs pt 2: The Hosts Read the Comments - https://youtu.be/wWHPsutexbo Need help getting your fleet EV ready? Visit www.fleetconsulting.com and schedule a consultation with our fleet experts. #podcast #fleetmanagement #EVs #electricvehicle

In the sixth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss why it's important for leaders to read in order to grow their skills. The duo discusses their favorite leadership books and how they've used these books at work and in their daily lives.If you want to learn more about the books mentioned in this episode, check them out here:The 5 Disfunctions of a TeamExtreme OwnershipHave feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In this episode of The Fleet Success Show, cohosts Josh Turley, CEO of RTA, and Marc Canton, head of product & fleet consulting, dive into the right and wrong ways to bill for fleet services, and how to manage the costs that aren't obvious for your fleet. From direct chargebacks to general funds to average chargebacks, Josh and Marc explore the costs that are frequently forgotten and missed, and how to bucket them properly to get a clearer picture of the actual costs of your fleet. 

In the fifth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success – Risk Management. The group defines what this means and why it's essential for your fleet operation to identify potential threats to your organization – and how you can try to control these risks. 

In this episode of The Fleet Success Show, co-hosts Josh Turley, RTA CEO, and Marc Canton, RTA's head of product and fleet consulting, dive into the importance of managing your replacement backlog for improving your fleet availability and costs.  They talk about how essential it is for fleet managers to always know what it will cost to replace the entire fleet with today's vehicles, the average and median age of your fleet, and how M&R on older vehicles can be more expensive than replacing the vehicle on a regular schedule.  Dive into the nuances of replacement backlogs and learn tips and tricks for improving your fleet availability.Need help with your fleet's availability? Connect with our consulting team at www.fleetconsulting.com 

In the fourth  episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Resource Efficiency. The group defines what this mean and why it's crucial for fleet operations to be smart with how they are using their time and money. Have feedback on the show? We'd love to hear it! Email us at podcast@rtafleet.com.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

RTA CEO Josh Turley and head of product & consulting Marc Canton explore a recent client's struggles replacing institutional knowledge of systems when seasoned employees move on and technology changes. Josh and Marc explain how essential it is to document all of your processes and procedures—even the most common, obvious processes that you do every day—and thinking about the person who comes in behind you (like when you leave, retire, or just go on vacation and don't want to be disturbed by work). What would happen if your most seasoned fleet professionals were abducted by aliens and you had to replace your entire team? Would the new employees have any idea what to do? Your documentation becomes your insurance policy for whatever could happen to your fleet. Josh and Marc also explain the importance of reviewing and revising your processes regularly so that your documentation is always accurate and doesn't include unnecessary steps or tools that don't exist anymore. Get the tips and tricks you need to improve your process documentation and keep your fleet running in any situation. Does your fleet need help documenting or improving your processes and procedures? RTA's fleet consulting services can help: https://rtafleet.com/solutions/consulting

In the third episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the most crucial pillars of fleet success - Intentional Culture. They define what this means, why it's important to achieve at your fleet operation, what happens when you don't have it, and how to achieve it.If you want to learn more about the books  mentioned in this episode, check them out here:The AdvantageThe 5 Disfunctions of a TeamExtreme OwnershipStart With WhyHave feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts! 

In this in-depth conversation, RTA CEO Josh Turley gets Sara to share her experience becoming a fleet manager, moving up the fleet ladder, creating a modern and driven team of fleet professionals, and eventually becoming NAFA's Fleet Manager of the Year. Learn about how she opened herself up to new opportunities, both for her career and her team, how she became a strong leader in a male-dominated field, overcoming imposter syndrome, and important life lessons every fleet manager should know. Get insights on how she approaches building camaraderie in her team, improving team cultures, preparing for disasters (both natural and unnatural), and so much more. #fleetmanager #nafa #fleetmanageroftheyear #womeninfleet #fleetmanagement #podcast

In this episode, Josh, Jeff and Steve dive into the first pillar of fleet success -- Stakeholder Satisfaction. Listen as they define who a stakeholder is in the fleet industry, and share stories of the good and the bad when it comes to satisfying stakeholders. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess. Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts! The Fleet Success Show is a weekly podcast proudly presented by RTA The Fleet Success Company.

RTA's CEO Josh Turley and head of product and consulting Marc Canton dive into the differences between utilization and availability in our latest episode, exploring:  How utilization feeds availability The right (and wrong) ways fleets calculate asset utilization How utilization can help you right-size your fleet  And more Get insights on how you can communicate with your stakeholders to ensure you're both on the same page for what utilization means for your fleet, how to identify the right metrics to track, and how to find opportunities to better utilize the assets you do have from Marc's first-hand experience working as a fleet manager for Fordham University.  Want to learn more about utilization to ensure your fleet's availability is accurate? Schedule time with our fleet consulting team and see how RTA can help: https://rtafleet.com/solutions/consulting

Key Highlights:Introduction to Scott Root:Hear about his background in the US Air Force, experience as a vehicle mechanic and maintenance manager, and his transition to consulting that lead him to RTA. Career Path and Achievements:Scott shares his experience in both government and public utilities as a fleet manager, his participation in numerous fleet studies and projects, and more.Importance of Fleet Management:Scott likes to focus on the big unique challenges facing the fleet industry, including the need for proper training, the significance of utilizing fleet information systems effectively, and the value of storytelling and data presentation in fleet management.Scott's Passion for Golf:See how this passion for repairing and customizing golf clubs complements his meticulous nature and attention to detail in fleet management.Don't miss this insightful episode with Scott Root! Listen now to learn from his extensive experience and get inspired to take your fleet management to the next level. Subscribe to the Fleet Success Show for more expert insights and stay updated on the latest trends and best practices in the industry.Subscribe and Listen:Stay tuned for more episodes by subscribing to the Fleet Success Show on your favorite podcast platform. For any questions or to connect with Scott and the RTA team, email us at podcast@rtafleet.com. We look forward to hearing from you!

Key HighlightsImportance of Availability: Steve emphasizes that availability is the "granddaddy of all metrics" in fleet management, as it directly affects the ability to complete missions and achieve goals.Initial Challenges: When Steve started, the client's fleet availability was in the low 80s. Over six months, his team raised it to 97% by revamping preventive maintenance programs and educating the team on the importance of availability.Engaging Stakeholders: Key to their success was engaging with stakeholders, understanding their needs, and ensuring they were informed about the fleet's status through weekly reports.Preventive Maintenance Compliance: Another crucial metric was on-time preventive maintenance compliance, which improved from 30% to over 90%, significantly reducing breakdowns and increasing availability.Cultural Change: The improvements fostered a positive shift in team culture, with increased recognition and morale as progress was made.Advice for New Fleet Managers: Steve advises new fleet managers to take their time to understand the data, engage stakeholders, and set realistic goals. He emphasizes the importance of weekly reports for tracking progress and identifying obstacles.Don't miss out on this insightful episode of The Fleet Success Show! Learn how to improve your fleet's availability, engage stakeholders effectively, and foster a culture of success within your team. Subscribe to The Fleet Success Show on your favorite podcast platform to stay updated on the latest tips and strategies in fleet management. Visit RTA Fleet for more resources and information on upcoming events like RTA Connect 2024, where you can gain hands-on training and network with industry professionals.

2024 Fleet Challenges & Trends: A Conversation with Tony YankovichRTA CEO and The Fleet Success Show host Josh Turley and veteran fleet consultant Tony Yankovich explore the pressing challenges and emerging trends in fleet management in this week's podcast episode. Josh and Tony discuss some of the ongoing issues like technician recruitment and retention, and the ongoing shift towards EVs and fleet sustainability, then dive into less talked about areas like cost reduction opportunities that don't involve slashing your budget and more. Highlights include:Fleet Right-Sizing: Learn about the benefits of a thorough fleet analysis to eliminate unnecessary assets and improve budget efficiency.Parts Management: Tony shares valuable tips on optimizing parts inventory, reducing waste, and freeing up space for critical needs like EV charging stations.Educational Initiatives: The importance of continuous learning and training for fleet managers, including insights from industry conferences and specialized on-site sessions.Whether you're grappling with budget constraints or looking for ways to modernize your fleet, this episode provides actionable advice and expert perspectives to help you succeed. Don't miss out on this opportunity to enhance your fleet operations—tune in to The Fleet Success Show now!Looking for a fleet consultant to help you get your fleet on target? Our team of consultants is ready to jump in and help out: rtafleet.com/solutions/consultingAnd don't forget to register for the fleet event of the year, RTA Connect 2024 in Atlanta, GA, Oct. 7-11: rtafleet.com/connect 

RTA's Josh Turley and Marc Canton are big proponents of the importance of training.Ongoing technical training is table stakes for fleet technicians. With the pace of change in automotive technology, if your techs aren't getting at least 40 hours of training per year, they're falling behind. But your training program needs to go beyond technical skills to include:- Warehouse and inventory processes- Quality assurance processes - Business management basics- Leadership skillsIn this week's episode of The Fleet Success Show, our co-hosts dive into the challenges fleet managers can solve with training, what a good training program looks like, and how to use data to identify training needs. Tune in now for their practical advice. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

Millions of Americans are following the over-employment conversation. If you're just now hearing about this topic, it's time to pay attention. It could be costing your fleet big money.RTA's Josh Turley and Marc Canton debate the ethics of over-employment and discuss strategies fleet managers can employ to make sure employees are doing the job they're paid for.Listen in to learn how to:- Manage by the outputs, not the inputs.- Incentivize high-performing employees.- Inspect what you expect.- Hire people who are aligned with your mission.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

Remember back in April when RTA's Marc Canton shared his new take on EVs after becoming the proud owner of a Kia EV9? That episode stirred up a lot of comments from our followers. So this week, Marc and RTA CEO Josh Turley hit the air to answer some audience questions and share candid opinions on the truth about EVs. They lay it all on the table, including: - Why people who think EVs will never catch on are wrong- When electric vehicles make sense for fleets- Whether they're for or against EV mandates- What engine advancements are on the horizon - And what they really think about Tesla's new CybertruckIf you're ready to stop getting caught up in the politics of EVs and understand the pragmatic truth between the extremes, this is one episode you don't want to miss.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!

Turnover is a tough topic. One that's hard to get right as a leader. How do you communicate to people that they're being terminated with clear caring candor? How do you prevent gossip from flying across the fleet? How do you make tough operational decisions without affecting your credibility as a leader?Josh Turley has some advice. It involves leaving the laundry at home, acknowledging that your teammates aren't your family, and owning your part. Check out this episode for some real talk from a fellow leader to help you handle turnover with grace. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.Want a copy of “The Fleet Success Playbook”?  Reserve your copy today!Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!