Podcasts about carecloud

What's up everyone, today we have the pleasure of sitting down with Danny Lambert, Director of Marketing Operations at dbt Labs. Summary: Marketers often feel like they're battling a dragon when it comes to integrating data. We're overwhelmed by technical jargon, stuck with outdated methods, and facing roadblocks from data teams. Danny walks us through his journey of cautiously entering the data world and the role dbt can play for marketing teams. By learning just enough SQL, knowing what tools you need to get started with and leaning on dbt's tools, you can start small and gradually build a warehouse-first martech stack. The reward is more control over your data, flexibility to deploy personalized campaigns independently, and a competitive edge that no pre-packaged solution can match.About DanielDanny started his career at an event solutions company where he wore several different marketing hats including getting his first taste of marketing automation  He then worked in marketing ops at IZEA, at marketplace that connects brands with influencers before having a short stint at McGaw.io one of the leading martech and analytics agenciesHe then moved over to healtech at CareCloud where he led Demandgen and ABMHe then transitioned to Rev.com the popular transcription company where he started in marketing ops, then demand gen before being promoted to Director of Integrated MarketingAnd today Dan is Director of Marketing Operations at dbt Labs, the creators of the most popular software for data transformation used by data engineers at more than 20k companiesNavigating the Disconnect Between Marketers and Data TeamsMany marketers struggle to engage with data teams because they feel worlds apart. Danny points out that it's a lot like the early days of marketing's relationship with product teams. Before product-led growth (PLG) became a buzzword, marketers and product teams operated in separate silos. It took a concerted effort to break that wall, and the same shift is needed with data. Marketers often find the mechanics of data engineering and warehousing intimidating, and for good reason—they weren't trained for it. But it doesn't have to be that way.Danny recounts his time at CareCloud, where he was exposed to the concept of a data warehouse. The idea was gaining traction, and he attended a Snowflake event to grasp the essentials. After an hour of slides and schemas, he walked out just as confused as when he walked in. The issue wasn't the information; it was the delivery. Marketers need to see things in action. Theoretical talks don't cut it—practical, straightforward tutorials that walk you through the steps are what marketers crave. Installing tools like dbt and seeing data move can make it all click. It's the difference between hearing about a new tool and actually feeling it work in your hands.There's also a major gap in educational resources that cater to marketers. As Danny highlights, marketing professionals who want to embrace data often get lost in the flood of courses and jargon-heavy materials. It's a jungle out there—marketers want concise, actionable guidance, not a deep dive into tech theory. Without the right content, many opt to stay in their lane, using tools and methods they already know. It feels safer, especially when they're under pressure to perform quickly.Danny points out that this pressure to ramp up fast can discourage experimentation with a warehouse-first approach. New roles often come with tight timelines, and there's a tendency to lean on old habits. Shifting to something like data warehousing means slowing down, learning the ropes, and building enough belief in the new approach to back it up internally. But if you've spent years doing things differently, it's hard to develop the conviction needed to push for change. Confidence comes from exposure and understanding, but without that, the warehouse-first idea feels too foreign to champion.Key takeaway: Marketers often shy away from data teams because they lack practical, accessible education and feel pressured to stick with familiar methods. Building confidence through hands-on learning and real-world examples is crucial for integrating data and marketing in a meaningful way.Overcoming Barriers to Data Literacy in MarketingMany marketers hesitate to engage deeply with data, often because they don't see it as central to their roles. Danny explains that for most, data feels like a secondary tool—something meant to assist rather than dominate their day-to-day work. The challenge is that the pathway to becoming data-savvy isn't straightforward. Even among those who've made the leap, each person's journey looks different. Some take online courses, like those on Codecademy, learning SQL from scratch. Others find mentors who guide them through the maze of data management, or they happen to work in environments where they can lean on a data specialist nearby. But there's no universal roadmap, which makes the process feel daunting.Danny believes that the lack of a clear, predictable path to mastering data is one of the biggest hurdles marketers face. With so many options available—some technical, others more hands-on—marketers often struggle to identify which approach will actually get them the skills they need. For those with limited time, this uncertainty can be a dealbreaker. Without knowing if the investment will pay off, it's easier to focus on other areas of marketing that feel more familiar and essential. Danny points out that while resources like Udemy are improving the situation, marketers still need a straightforward, reliable way to become proficient in data.Another critical factor is the perceived opportunity cost. Marketers are often juggling multiple responsibilities, from staying up-to-date with industry trends to managing campaigns. For many, the idea of dedicating time to learning data—an area they may feel they have minimal expertise in—feels like too large a barrier. Why spend time learning about data warehousing when there are immediate, pressing marketing concepts to master? This fear of committing time and energy to an unfamiliar, complex area keeps many from taking the first step.Danny emphasizes that while the accessibility of learning tools is improving, there's still a significant gap. Even for those who want to upskill, the fear of the unknown and the lack of a guided pathway can make it feel like an insurmountable challenge. Until marketers can see a clear, accessible way to develop these skills, many will remain hesitant to dive into data, choosing to stick to familiar ground instead.Key takeaway: Marketers often shy away from learning data skills due to a lack of accessible, consistent learning paths and the fear of time investment without guaranteed outcomes. Creating structured, easy-to-follow resources is crucial to making data literacy a viable option for busy professionals.Unlocking the Full Potential of Data with dbtDanny describes the transformation dbt brings to the data landscape, making it accessible not just to engineers but also to marketing ops and other non-engineering teams. In the past, accessing and manipulating data was a highly specialized skill, often requiring a marketer to rely heavily on a single engineer. As Danny puts it, you needed to build a relationship with this “one person in a closet somewhere” to get any insight or change implemented. This old approach made data access exclusive, slow, and frustrating for teams trying to move fast.With dbt, Danny explains, the dynamics shift dramatically. It creates different roles and permission levels for everyone interacting with data, enabling a self-service model for marketers and operat...

According to Adeel Sarwar, Chief Technology Officer at CareCloud, doctors spend at least 20% of their clinical work time on administration. In this video interview, Sarwar and A. Hadi Chaudhry, Chief Executive Officer and President at CareCloud, talk about their use of AI, and now generative AI, to relieve doctors of this burden and achieve more face-to-face time with patients. Learn more about CareCloud: https://www.carecloud.com/ Health IT Community: https://www.healthcareittoday.com/

Step into the future of healthcare with our latest episode featuring Jordan Sternberg from Signature MD, where we uncover the paradigm shift to concierge medicine. Unlock the secrets to a more personalized patient care experience as Jordan discusses the multitude of benefits this model offers to both practitioners and their patients. By fostering independence and improving financial stability, doctors are finding a renewed joy in their practice, ensuring that quality care goes hand-in-hand with a satisfying work-life balance.   As we journey through Jordan's own evolution from salesperson to sales leader, absorb the transformative lessons of mentorship and servant leadership that have shaped his career. Our conversation is a treasure trove for current and aspiring leaders, highlighting the art of learning from setbacks and fostering an ethos of cautious optimism. Standing testament to the resilience required in the world of sales, Jordan's experiences with Care Club offer a powerful narrative on the importance of evolving personal and team strategies for success.   Bringing the episode home, we cast a spotlight on the critical traits of sales leadership and how CRM technology can greatly augment a sales team's performance. Discover through Jordan's insight how empathy and transparency become the linchpins of effective leadership. When it comes to driving a team towards excellence, we find that empowering rather than micromanaging is the key. As we bid farewell to Jordan, our gratitude extends to you, our listeners, for your commitment to growing alongside us in the journey of sales leadership mastery.  Jordan Sternberg is the SignatureMD Executive team as the Senior Vice President of Sales with 14 years of Healthcare sales leadership and sales operations experience. With his varied tenure spanning from his early days at ZocDoc to the recently Amazon-acquired Google Venture company One Medical, then at CareCloud managing representatives based in the USA and internationally in Pakistan, Jordan has consistently led the effective restructuring of membership sales and retention teams to achieve record sales growth and expansion. Prior to joining SignatureMD, Jordan worked with Dental Whale in Sunrise, Florida as the Head of Sales where he led a sales and customer experience team covering over 19,000 dentists across the country. Jordan resides in Palm Beach Gardens, FL with his wife, Amanda, and their two sons, Grady and Maddox.  When he's not working, Jordan enjoys spending time with his family outdoors and spending time in the gym.   Quotes: "It's about communication. If you are a good communicator... you can be a strong leader and it works out well for everyone and I think your team respects you more for being honest."  "I believe that there's always a good to everything... I am always happy... it's how we get up and how we motivate each other to do better."  "As a leader, you don't take the wins, your team takes the wins, you take the losses."    Links:  Linkedin: Jordan Sternberg   Company: SignatureMD    Get this episode and all other episodes of Sales Lead Dog at https://www.empellorcrm.com/salesleaddog 

Recruiting and retaining skilled professionals is vital for organizations to stay ahead, innovate, and achieve sustainable growth in today's rapidly evolving business landscape. In a highly competitive market, recruiting and retaining top talent with the right expertise and cultural fit is crucial for driving innovation and maintaining a competitive edge. Skilled professionals bring fresh perspectives, diverse skill sets, and a wealth of experience that can propel organizations forward and fuel creativity and problem-solving. Today's guest is Hadi Chaudhry, CEO and President at CareCloud. Inc Magazine ranked his company #574 on the 2015 Inc 5000 list. CareCloud is a leading healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems. In this episode, Hadi talks about the importance of recruiting and retaining a talented workforce. He also talks about leading by example. Join us as we uncover the latest trends, share success stories, and discuss proven strategies for recruiting and retaining a diverse, talented, and globally-minded workforce. Get ready to optimize your recruitment efforts, enhance employee engagement, and build a high-performing team that drives your organization's success.   Get the show notes for Recruiting and Retaining a Talented Global Workforce with Hadi Chaudhry at CareCloud Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #HadiChaudhry featuring your host @GeneHammett https://bit.ly/gttHadiChaudhry   #RecruitingandRetaining #GeneHammettPodcast #GHepisode1002 #Inc5000 #healthcaretechnologycompany   Give Growth Think Tank a review on iTunes!

Healthcare software solutions have come a long way in the last few decades: Once consider nice-to-have workflow enhancements, electronic health records (EHRs) and revenue cycle management (RCM) tools are now ubiquitous in the world of care delivery—leaving vendors to seek competitive advantages through expanded feature sets, agnostic data integration, and other specialized solutions. A. Hadi Chaudhry, CEO and president of CareCloud, joins Justin to discuss the ways EHR and RCM software has evolved, how care delivery organizations should be using them, and what's coming next. Justin and Hadi look at the challenges facing EHR and RCM in a changing care delivery landscape: How can tech like telehealth, remote patient monitoring, and artificial intelligence work with EHR and RCM? What's the right balance of investment in innovation, government compliance, and interoperability? Is true interoperability even on the table—and if so, what role should the government play in driving it? To learn more about Definitive Healthcare, please visit us at definitivehc.com.

Mike Cuesta and Juan Molina are good friends in Miami. We met back when they led the Marketing and Strategy for CareCloud the Cadillac of RCM for medical practice. Both of them were with CareCloud from the very early days. They now lead Atomic Health, a Product UX and Design company to help med tech meet the needs and demands of the end user. Key Points Designing software experiences that improve the patient experience and improve physician productivity (UX) Designing brands and websites to help companies reach physicians and hospitalsSales to Physicians Dashboards are designed as a tool for constant process improvement and excellence Please subscribe to our podcast on apple or amazon and give us a great review. You can make suggestions for guests and topics on our website below. Thanks for listening. Follow us on social media YouTube, Instagram, WebPage The Pediatric Lounge - A Podcast taking you behind the door of the Physician's Lounge to get a deeper insight into what docs are talking about today, from the clinically profound to the wonderfully routine...and everything in between. The conversations are not intended as medical advice and the opinions expressed are solely those of the host and guest.

Mike Cuesta and Juan Molina are good friends in Miami. We met back when they led the Marketing and Strategy for CareCloud the Cadillac of RCM for medical practice. Both of them were with CareCloud from the very early days. They now lead Atomic Health, a Product UX and Design company to help med tech meet the needs and demands of the end user. Key Points Designing software experiences that improve the patient experience and improve physician productivity (UX) Designing brands and websites to help companies reach physicians and hospitalsSales to Physicians Dashboards are designed as a tool for constant process improvement and excellence Please subscribe to our podcast on apple or amazon and give us a great review. You can make suggestions for guests and topics on our website below. Thanks for listening. Follow us on social media YouTube, Instagram, WebPage The Pediatric Lounge - A Podcast taking you behind the door of the Physician's Lounge to get a deeper insight into what docs are talking about today, from the clinically profound to the wonderfully routine...and everything in between. The conversations are not intended as medical advice and the opinions expressed are solely those of the host and guest.

Mike Cuesta and Juan Molina are good friends in Miami. We met back when they led the Marketing and Strategy for CareCloud the Cadillac of RCM for medical practice. Both of them were with CareCloud from the very early days. They now lead Atomic Health, a Product UX and Design company to help med tech meet the needs and demands of the end user. Key Points Designing software experiences that improve the patient experience and improve physician productivity (UX) Designing brands and websites to help companies reach physicians and hospitalsSales to Physicians Dashboards are designed as a tool for constant process improvement and excellence Please subscribe to our podcast on apple or amazon and give us a great review. You can make suggestions for guests and topics on our website below. Thanks for listening. Follow us on social media YouTube, Instagram, WebPage The Pediatric Lounge - A Podcast taking you behind the door of the Physician's Lounge to get a deeper insight into what docs are talking about today, from the clinically profound to the wonderfully routine...and everything in between. The conversations are not intended as medical advice and the opinions expressed are solely those of the host and guest.

Today's guest says that “CFOs need to think like a CEO or an investor.” He's a seven-time Chief Financial Officer and he's here today to share his thoughts on a variety of topics. Dave Bookbinder goes Behind The Numbers with Bill Korn, Chief Financial Officer at CareCloud. In this episode, Bill shares his insights about what it takes to become and remain a publicly traded company. Bill also discusses his experiences in leading the finance function and creating value for shareholders and employees. About the Host: Dave Bookbinder is the person that clients reach out to when they need to know what their most important assets are worth. He's also on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.” Dave is a Managing Director at B. Riley Advisory Services, where he works closely with business owners, CFOs, Controllers, and CEOs.  Dave has conducted valuations of the securities and intangible assets of public and private companies for various purposes. Grab Dave's best-selling book: The New ROI: Return on Individuals Connect with Dave on LinkedIn Connect with Dave on FaceBook Follow Dave on Twitter Check out NewROI.com for more.

Today we're joined by our guest Abisola Adeyemo as she shares how her dream of a career in broadcast journalism evolved into a passion for product marketing.  We discuss her reflections from her first six months as a product marketer and the importance of giving yourself grace and walking with confidence when transitioning careers. Connect with Abisola on LinkedIn. Connect with Maggie on LinkedIn. 

Since 2020, the healthcare industry has lost half a million workers. The stress and burnout of the COVID-19 pandemic has caused workers to flee the industry, leaving physicians short-staffed and scrambling. Hadi Chaudhry, CEO of CareCloud, shares how medical practices are managing employee turnover, especially small businesses trying to stay afloat amidst COVID and the labor shortage. Support the show (https://healthcareamericana.com/sponsors/)

In this episode of the MGMA Insights podcast, we welcome Tony Stajduhar (https://www.linkedin.com/in/tony-stajduhar/), president of Jackson Physician Search (https://www.jacksonphysiciansearch.com/). Tony recently spoke at MGMA's Leaders Conference DX on the topic of physician succession planning. This episode is recorded live from the DX conference. Research paper on physician succession planning: https://www.jacksonphysiciansearch.com/jackson-physician-search-and-mgma-release-new-study-getting-ahead-of-physician-turnover/ Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP's fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we're joined by Jessica Ellis-Wilson (https://www.linkedin.com/in/jessicaelliswilson). Jessica is a CMPE, as well as a consultant, speaker, and coach who has found through research that "Many of our daily pain points like isolation, societal disparities and inequities, and systemic bias can be assuaged – if not eliminated – by embracing empathy, compassion, and kindness for ourselves and those around us." Resources for this episode: • Compassionomics (https://www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The Empathy Effect (https://empathetics.com/the-empathy-effect/) by Helen Riess • Blind Spot: Hidden Biases of Good People (https://www.amazon.com/Blindspot-Hidden-Biases-Good-People/dp/0345528433/) by Mahzarin Banaji and Anthony Greenwald • Jessica Ellis-Wilson's website: (https://www.pmalconsulting.com/) Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP's fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we're joined by Shannon Lockrem (https://www.linkedin.com/in/shannon-lockrem-1a15158/). Shannon is director of practice operations at Stanford Medicine Partners. She is also the 2021 MGMA Harwick Innovation Award winner. The Harwick Award is designed to recognize and celebrate the success of an individual who has developed an innovative solution that positively impacts practices, providers and/or patients in their community. Resources: https://www.mgma.com/membership/get-involved/awards/2020-mgma-awards https://stanfordhealthcare.org/medical-clinics/stanford-medicine-partners-emeryville-primary-care.html Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP's fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we're joined by Claude Royster (https://www.linkedin.com/in/claude-royster-7274b38/). Claude is vice president and general manager, health and wellness specialty markets at CareCredit (https://www.carecredit.com/providercenter/medical-specialties/). As Claude talks about, it's important to understand that consumerism in healthcare is here to stay. The key to enhancing the patient experience is identifying friction points, such as the patient financial experience, and then creating systems or leveraging technology to minimize them. You can hear Claude speak in more detail about removing patient experience friction points by accessing the free MGMA on-demand webinar. Go to https://mgma.com/resources/resources/products/remove-patient-experience-friction-points-to-e-(1)#overview to access that webinar today. Also, thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP's fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty. Also, you can accelerate your path to medical practice leadership by joining us online November 16-18 for the Digital Experience (DX)! MPE: Leaders Conference, which creates an environment where people can learn from each other, share best practices and grow together. Visit www.MGMA.com/events and register today! If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we're joined by Michael Docktor, MD (https://www.linkedin.com/in/michaeldocktor). Docktor is co-founder and CEO at DockHealth and a pediatric gastroenterologist and the former clinical director of innovation at Boston Children's Hospital (https://www.childrenshospital.org/). As a working clinician, Doktor tapped into the administrative pain points he was experiencing and created Dock Health to enhance the provider experience and help clinical teams work better together on the administrative half of healthcare. You can learn more about the work Dock Health is doing and book a demo at www.dock.health/mgma. Additional resources: "Everything in healthcare is a task" (https://www.dock.health/post/everything-in-healthcare-is-a-task) "Everyone is a provider" (https://www.dock.health/post/we-are-all-providers) "Interconnectivity is the new interoperability" (https://www.dock.health/interconnectivity) Also, thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP's fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting www.mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we're joined by Patrice Olson, director of product innovation, and John Vonhof, product marketing manager at Surescripts (https://surescripts.com/). They're here today to discuss innovations and better efficiencies in the prescription workflow process. Also, thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP's fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we're joined by Erica Dhawan (https://ericadhawan.com). Erica is an award-winning keynote speaker and author who has studied human innovation and collaboration for over fifteen years and has written two books on collaboration, communication, and teamwork. You can hear Erica speak on connectional intelligence at MGMA's Medical Practice Excellence Leaders Conference Monday, October 25. Go to www.mgma.com/MPE21 to register today. Thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment. MDVIP's fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting www.mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we're joined by Tom Vogel (https://www.linkedin.com/in/tom-vogel-2911682/), Clinics Business Lead at Deputy (https://www.deputy.com/industry/healthcare), an industry leader in all-in-one workforce management offering solutions that simplify employee scheduling, timesheets, tasking, and communication. You can hear Tom speak on automating your practice in a free educational webinar on Tuesday, October 19. Go to https://www.mgma.com/events/using-technology-to-automate-your-practice-and-cre to register today. For more information on the case studies Tom mentioned, go to www.deputy.com/clinics. Also, thanks to MDVIP and to CareCloud for sponsoring this week's show. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. In the October 13 free webinar, Boost Satisfaction and Revenue with an Innovative Primary Care Model, learn how MDVIP-affiliated practices achieved unparalleled satisfaction while generating healthy returns by meeting the changing needs of patients. Go to www.mgma.com/events to register today. Also, accelerate your path to medical practice leadership by joining us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit www.MGMA.com/MPE21 and register today! If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

Dr. Anders interviews Dr. Iram Fatima, Chief Operating Officer of CareCloud Inc. (NASDAQ: MTBC, formerly known as MTBC). She shares her medical background and story working her way through various roles in medicine to an unlikely transition to the health IT space. They discuss the upcoming implications of the Cures Act and interoperability, the emergence and importance of telehealth in today's changing landscape as well as the necessity for us all to put the patient first, and think like a patient when designing health IT systems. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Hadi Chaudhry & Stephen Snyder are respectively the CEO and Chief Strategy Officer at CareCloud. The company offers a suite of technology-enabled solutions helping clients increase financial and operational performance, streamlining clinical workflows, and improving the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care while reducing administrative burdens and operating costs. CareCloud is listed on the Nasdaq - their stock symbol is MTBC. Learn more.

Hadi Chaudhry & Stephen Snyder are respectively the CEO and Chief Strategy Officer at CareCloud. The company offers a suite of technology-enabled solutions helping clients increase financial and operational performance, streamlining clinical workflows, and improving the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care while reducing administrative burdens and operating costs. CareCloud is listed on the Nasdaq - their stock symbol is MTBC. Learn more.

Frankly, it's easy to make a knee-jerk decision to quit your job… but when it comes down to the fear of the unknown, you might be channeling unaddressed energy that causes you to go down a path that might not be the best suited. The mindset shift involved in strategic quitting happens when you discover what your ideal life looks like says my guest, Dr. Lynn Marie Morski. This episode is sponsored by VIVE Funds. Is commercial real estate investing interesting to you? Need a partner? Allow VIVE Funds to show you the way. Reach Veena Jetti and her team at www.doctorpodcastnetwork.com/vivefunds  Reach out to CareCloud for your medical billing needs? We got you. Find them at www.doctorpodcastnetwork.com/carecloud 

Kanan and Hera have done an incredible job at educating themselves about how to budget. Their tool of choice is YNAB, an online personal budgeting platform. The fact that they have investments, a smart budget, and future goals as a PGY-1 really shows us how much they prioritize their financial future. Very proud of you guys. This show is sponsored by good friend, Dr. Errin Weisman, founder and creator of Physician Coaching Alliance. Find PCA and connect with other physicians in the coaching space. Go to www.doctorpodcastnetwork.com/physiciancoachingalliance Heard of CareCloud-- a medical billing company? Learn about how they can help support you as you start your practice. Go to www.doctorpodcastnetwork.com/carecloud Advice Media is a brand reputation company that supports physicians with their online presence. If you reach out through this link and schedule a demo, they'll send you a $60 Amazon Gift Card! Go to www.doctorpodcastnetwork.com/advicemedia

You've heard your colleagues talk about estate planning or maybe you happened to stumble upon the term in passing. Do you know how critical it is to understand how an estate plan affects your future? You don't need all the bells and whistles for an estate plan. You do need the basics. See what those basics are in this week's episode!  This week's episode is sponsored by a good friend, Dr. Errin Weisman, Founder of Physician Coaching Alliance. If you are coaching curious or a coach yourself, I encourage you to go check out Physician Coaching Alliance at doctorpodcastnetwork.com/PhysicianCoachingAlliance Don't forget to reach out to last week's sponsor, CareCloud. Need a great medical billing partner? Go to www.doctorpodcastnetwork.com/carecloud

CareCloud, Inc., Q2 2021 Earnings Call, Aug 05, 2021

With a brand new baby and the desire to make sure their insurance policies are aligned with their long-term financial goals, Analysis and Paralysis have the structural pieces in place. In this episode, we find out how this couple outlined their financial plan better than the credit they gave themselves by doing a kicka** job at saving $$. Even though they're on a good trajectory, though, Kayse and Ryan discuss why taking a closer look at their banking, cash flow reserves, insurance, and investments can help them reach their goals even faster. Today's sponsors:  CareCloud: Don't let bad billing processes keep you from your hard-earned revenue. CareCloud's free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.doctorpodcastnetwork.com/carecloud  Advice Media: Three in five patients will choose one provider over another because of a strong online presence. Are you making sure you're the one who stands out? Don't delay booking your demo today for a $60 Gift Card, go to www.doctorpodcastnetwork.com/advicemedia   

In the past couple of episodes, I've discussed the ways our mind tricks us into thinking we're failures, or shows us that we have no reason for celebration. It's easy for the high achiever to get stuck, ignore progress, and focus on what hasn't been done.   Instead of celebrating only tangible results and major victories, we can learn to be proud of ourselves without doing anything more. Today I share three prompts that I use with my clients. . . to help them shift how they see themselves and measure their growth.  You can use these same prompts in the same way.  In fact, your responses to these prompts will both surprise you, and help you experience more freedom and fulfillment. Learn more about the Taos Adventure with Dr. Errin Weisman and me here - https://d.georgemdcoaching.com/taosadventure  Listen to ‘Dr. Dena George on Editing Your Story' - episode 66 on Life Coaching for Women Physicians podcast by Dr. Ali Novitsky.  This is a sweet conversation on how to create a higher quality of life.   As a physician, you routinely check your patients' health. But when was the last time you checked the financial health of your practice? Request your free revenue cycle assessment and learn more from today's sponsor, CareCloud, at  www.doctorpodcastnetwork.com/carecloud. A proud member of Doctor Podcast Network.

What do you call a psychiatrist with over 50 years in clinical Medicine, who fought for the ending of lobotomies and huge reforms in mental health? Tim has labelled him “The Godfather of BS Free Medicine!! His passion for science and justice has earned him the title of ‘The Conscience of Psychiatry”. His work as patient advocate and expert witness helped take down psychosurgeries ( the lobotomy) and the overprescribing of psychiatric medications. He has a HUGE heart for his patients which is evident in today's interview. Today is Part 1, and In this episode we dive into a bit of the decades of his work in the  reformation of  Psychiatry. Peter R. Breggin MD is a Harvard-trained psychiatrist and former Consultant at NIMH who has been called “The Conscience of Psychiatry” for his many decades of successful efforts to reform the mental health field. His work provides the foundation for modern criticism of psychiatric diagnoses and drugs, and leads the way in promoting more caring and effective therapies. His research and educational projects have brought about major changes in the FDA-approved Full Prescribing Information or labels for dozens of antipsychotic and antidepressant drugs. He continues to educate the public and professions about the tragic psychiatric drugging of America's children. During the 1970s Dr. Breggin began his reform work by organizing an international campaign to stop the resurgence of lobotomy and other psychosurgery. He was a huge advocate and voice for the ending of psychosurgery which led to the creation of the International Center for the Study of Psychiatry and Psychology.  Dr. Breggin has authored dozens of scientific articles and more than twenty books, including medical books and the bestsellers Toxic Psychiatry and Talking Back to Prozac. Two more recent books are Medication Madness: The Role of Psychiatric Drugs in Cases of Violence, Suicide and Crime and Psychiatric Drug Withdrawal: A Guide for Prescribers, Therapists, Patients and their Families.  His most recent book is Guilt, Shame and Anxiety: Understanding and Overcoming Negative Emotions. As a medical-legal expert, Dr. Breggin has unprecedented and unique knowledge about how the pharmaceutical industry too often commits fraud in researching and marketing psychiatric drugs. He has testified many times in malpractice, product liability and criminal cases, often in relation to adverse drug effects and more occasionally electroshock and psychosurgery. Remember our sponsor CareCloud - Get actionable insights about your group's financial performance with a free, no-strings-attached assessment from CareCloud! Disclaimer All opinions expressed by the guest in this episode are solely the guest's opinions and do not reflect the opinions of May or Tim Hindmarsh MD or BS Free MD, LLC  or any affiliates thereof. The guest's opinions are based upon information they consider reliable, but May and Tim HIndmarsh, MD, BS Free MD  LLC, nor any affiliates thereof warrant its completeness or accuracy. The guest, May and Tim HIndmarsh MD, BS Free MD LLC, or any affiliates thereof are not under any obligation to update or correct any information provided in this episode. The guest's statements and opinions are subject to change without notice. Links: Care Cloud:https://www.carecloud.com/ Peter Breggin:    Like Dr Breggin's Professional Facebook Page Follow Peter Breggin on Twitter @ AmericanMD  Check out his website: https://breggin.com/ Listen to Dr. Breggin's weekly talk radio/TV show:  See him on YouTube: The Dr. Peter Breggin Hour: https://www.youtube.com/channel/UC2JF03GFbLu5aI6lXaMzYeA   Covid 19 and the Global Predators: (We are the Prey) https://www.wearetheprey.com/ Stay in the loop with us: Thanks for joining us! You are the reason we are here.  If you have questions, reach out to us at doc@bsfreemd.com or find Tim and I on Facebook and IG. Please check out our every growing website as well at : bsfreemd.com (no www) GET SOCIAL WITH US!   Instagram:: https://www.instagram.com/bsfreemd/ Facebook: https://www.facebook.com/bsfree

Dr. Jeff Bailet is president and chief executive officer of Altais, a subsidiary of Blue Shield of California. Altais was formed to help physicians and their practices reduce administrative burden, spend more time with patients, and improve access to quality, affordable health care. Dr. Bailet has more than 25 years of healthcare leadership experience having served as executive vice president of Blue Shield of California's Health Care Quality and Affordability division, executive vice president at Aurora Health Care and President of Aurora Health Care Medical Group and CMO of PacMed Clinics, a multispecialty medical group in Seattle. He also currently chairs the federal Physician-Focused Payment Model Technical Advisory Committee (PTAC), established by the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). Like me, he's a board-certified otolaryngologist having completed residency at UCLA and holds a master of science with concentration in Environmental Health. Given his breadth of leadership experience, we discuss how he arrived there, advice he'd give up and comers and then broader questions like where he'd like to see change about the US healthcare system and why physicians need a seat at the table. We also talk about trends physician practices, why smaller practices are good for patients, and what to look for if you're considering merging with a larger practice or selling your practice. As a physician, you routinely check your patients' health. But when was the last time you checked the financial health of your practice? Request your free revenue cycle assessment and learn more from today's sponsor, CareCloud, at www.doctorpodcastnetwork.com/carecloud

People often think about money as the end goal. The reason they work, save, and make decisions in life revolve around this idea that they are striving to meet a money goal. But today we are going to flip the script on this mindset around money. Instead of thinking of money as the goal, we are going to look at money as a tool. In today's episode, we are going to dig into why we argue that investing money in non-traditional ways (aka spending it) is an important part of your money mindset. This week's sponsor is CareCloud. Reach them at www.doctorpodcastnetwork.com/carecloud

Negotiation is awkward and tough. Everyone wants to win, and in the end, some things are non-negotiable. Maybe it's time to get creative with your negotiations. That's why Jon Appino is back to explain why it's important to get over that discomfort and how to negotiate for your needs with prospective employers. As a physician, you routinely check your patients' health. But when was the last time you checked the financial health of your practice? Request your free revenue cycle assessment and learn more from today's sponsor, CareCloud, at www.doctorpodcastnetwork.com/carecloud

Dr. Suzanne Koven had an unlikely beginning to her career in medicine. She started out as an English literary major at Yale University. She now has been a primary care doctor for thirty-one years. Dr. Koven is now the published author of the book Letter to a Young Female Physician: Notes From a Medical Life, a deeply felt reflection on her career in medicine. Dr. Koven shares how her journey in writing started and gives some sound advice for aspiring authors. We also talk about the ever-prevalent “imposter syndrome” in medicine and the challenges faced by female physicians of all ages. As a physician, you routinely check your patients' health. But when was the last time you checked the financial health of your practice? You could be needlessly losing money right now.  Get actionable insights about your group's financial performance with a free, no-strings-attached assessment from CareCloud - a leader in medical billing solutions, EHR, and more. Request your free revenue cycle assessment and learn more about your group's performance by visiting https://www.doctorpodcastnetwork.com/carecloud Get an in-depth, actionable plan for your website, marketing, and SEO. Get ahold of Baker https://www.bakerlabs.co/doctorsunbound  

In our ongoing series of interviews with EHR vendors about how they're approaching telehealth, we dive in to the telehealth product, features, and functions. Plus, we talk with them about how they look at third party telehealth vendors. In this interview we sit down with Juan Molina, Division President at CareCloud, an operating division of MTBC. Learn more about CareCloud: https://www.carecloud.com/ Find the full EHR Telehealth Series: https://www.healthcareittoday.com/tag/ehr-telehealth-interviews/

To slow the spread of coronavirus, testing is essential — and not just getting a test, but getting the results back as quickly as possible. A shortage of the equipment and chemicals needed to perform the tests is part of the problem, but the country also lacks a robust electronic medical record system, which would allow information to be shared seamlessly. We wondered: How much is that slowing everything down? Amy Scott speaks with Julia Adler-Milstein, a professor of medicine at the University of California, San Francisco, where her research focuses on electronic health records. She says part of the problem is all the different software providers — companies like Epic, CareCloud and Athenahealth — don’t play well together.

To slow the spread of coronavirus, testing is essential — and not just getting a test, but getting the results back as quickly as possible. A shortage of the equipment and chemicals needed to perform the tests is part of the problem, but the country also lacks a robust electronic medical record system, which would allow information to be shared seamlessly. We wondered: How much is that slowing everything down? Amy Scott speaks with Julia Adler-Milstein, a professor of medicine at the University of California, San Francisco, where her research focuses on electronic health records. She says part of the problem is all the different software providers — companies like Epic, CareCloud and Athenahealth — don’t play well together.

To slow the spread of coronavirus, testing is essential — and not just getting a test, but getting the results back as quickly as possible. A shortage of the equipment and chemicals needed to perform the tests is part of the problem, but the country also lacks a robust electronic medical record system, which would allow information to be shared seamlessly. We wondered: How much is that slowing everything down? Amy Scott speaks with Julia Adler-Milstein, a professor of medicine at the University of California, San Francisco, where her research focuses on electronic health records. She says part of the problem is all the different software providers — companies like Epic, CareCloud and Athenahealth — don’t play well together.

Albert Santalo is a computer scientist and Internet entrepreneur experienced in building high growth, venture-backed technology companies. He is the founder and CEO of 8base and formerly founded CareCloud and Avisena.

Albert Santalo, 8base: Building the Software of the Future, Ep 110 Albert Santalo launched two successful tech companies from South Florida during economic recessions. The first company was right after 9/11 and a year after the dotcom bubble had burst. He recalls that being an entrepreneur in those times was like being “the scourge of the economy.” The second company was in the midst of the 2008 global financial crisis. This company was Carecloud, a cloud-based health tech company that currently processes billions of dollars in annualized accounts receivable.   Now Albert is the founder and CEO of 8base, a low-code development platform that helps entrepreneurs bring their digital products to life. Founders, particularly, non-technical founders can use 8base to get their products up and running in a faster and more economical way. He states that by 2024, 65% of the software will be written using low-code platforms.   In this episode, I sat down with Albert to talk about why low-code platforms are the future of software development and how he got started on his entrepreneurial journey. He explains what it was like to start a business in times of economic uncertainty and how becoming an entrepreneur changed him as a person. We also discuss the impact of COVID-19 on the workplace and what he thinks the future of remote work will be. Learning how to execute  Albert became fascinated with computers from a young age. He took his first computing class when he was in high school in the early days of microcomputing. Even though he always envisioned starting his own business, he didn’t exactly know what that would be back then. Before taking the big leap into entrepreneurship, Albert learned how to successfully execute a business while working at Answerthink Consulting Group, where he saw a company go from zero to IPO in 11 months.    Find out more about Albert’s lessons learned from his early days in this episode of Crossing Borders. A student of the game Albert explains that he had a very deliberate approach to entrepreneurship. He did everything he could to prepare for the journey he would eventually take on. He would study and observe other companies, leaving very little to chance. Eventually, he experienced an internal shift and realized that there was only so much he could control as an entrepreneur. He had to dive in headfirst and let opportunities come naturally.   Listen to this episode of Crossing Borders to find out how Albert transformed from a creature of logic to one of faith.  Untapping the potential of low-code   After working in a variety of industries developing different types of software, Albert started noticing a pattern in software developers. He realized that there was a tremendous opportunity to build a platform that would make programming easier for them and for people with fewer tech competencies. That’s when 8base was born.     In this episode of Crossing Borders, learn more about low-code development and the potential it holds for the future of software.   Since taking the leap into entrepreneurship, Albert Santalo has founded three successful tech companies. His ability to execute is further demonstrated with his most recent venture. The low-code development market is expected to grow by the billions in the next few years, placing 8base at the forefront of software development.   Outline of this episode:  [1:25] - About 8base [2:50] - Albert’s background [4:30] - Finding his calling [5:48] - Taking the leap [7:38] - Transforming a creature of logic [11:12] - 9/11, the dotcom bubble, & 2008 financial crisis [13:44] - CareCloud [15:10] - Lessons learned from first two companies [16:10] - Why 8base? [18:20] - A typical 8base client [20:20] - Building a startup in Florida [21:23] - Remote work post-COVID-19 [23:26] - Books, blogs, & podcast recommendations [24:33] - Advice to Albert’s younger self [26:35] - What’s next for 8base?   Resources & people mentioned: Albert Santalo 8base CareCloud Answerthink Consulting Group Books: Blitzscaling, Exponential Organization, Zero to One    

* Thanks to CareCloud (CareCloud.com) for sponsoring this episode of MGMA Insights. * In this episode, we're joined by Patti Peets, a 30-year healthcare veteran and one of the premier experts on revenue cycle management in the industry. Patti shares her unique insights on: * Growth opportunities in a medical practice * Identifying and driving cost-saving and revenue-generating opportunities * Growth strategies across each stage of your RCM process * How to empower your staff as ambassadors of growth * Why employees are the lifeblood of a medical practice Patti can be heard speaking at MGMA's Annual Conference, October 13-16 in New Orleans. For more information, check out our Annual Conference blog at mgma.com/fuse. To register, visit MGMA.com/bigeasy19. If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. * Again, thanks to CareCloud for sponsoring this episode of MGMA Insights. To learn more and request your free custom revenue cycle assessment today, visit CareCloud.com or call 1-877-342-7517 *

What’s up everybody! Another episode of Antifragile and joining us today is Albert Santalo. He is a computer scientist, Internet entrepreneur and angel investor. Albert has founded CareCloud, Avisena, and is currently Founder/CEO of 8base. I think grit is probably the number one thing an entrepreneur has to have With the passion of designing products and building companies, Albert shares his experiences and his key strength being an entrepreneur. He mentioned the critical challenge of fundraising and shares some interesting stories when building his companies. As he said, when it comes to raising money, grit is one thing that entrepreneurs should have. Stay tune as Albert shares on how he became a creature of faith in facing different make-it-or break moments in his career and listen to Albert’s tips on how to persevere on fundraising. Episode Quotes "I like to go after something that has a significant competitive mode around it" "Raising money is a complicated thing. It's not about great salesmanship necessarily by itself" "I think grit is probably the number one thing an entrepreneur has to have" "I became a creature of faith and that thinking has driven the rest of my career" "Try to learn from other people's mistakes as much as you can rather than your own" Listen to Learn 00:20 Getting to know Albert Santalo04:00 Albert's key strength as an entrepreneur07:47 The critical role of fundraising at the beginning of a company10:54 Untold make-it-or-break-it moments as a founder13:26 Importance of having "grit" as an entrepreneur16:53 Advice on how to persevere on fundraising21:00 Recommended resources for founders22:32 Rapid Fire Questions

If you're a medical practice, 4 major industry waves are rocking your boat. New demands bring new opportunities for fast practices that can quickly get physician alignment around a strategy that will maintain physician autonomy and increase reimbursement. Equally as important, the patient expectation has changed. They demand convenience and flexibility and want to interact with their care in new and innovative ways. Physicians can accept this, or ignore it at their own peril.  I'm fortunate to be joined today by Ken Comée, CEO of Carecloud who will shed some light on these 4 waves: Migration to a modern, cloud-based infrastructure Practice consolidation Value-based care Consumerism and the new patient expectation We break down what the 4 waves are, what they mean for practices and how practices can capitalize on the change. Enjoy!   0:56 What does CareCloud do and who do you do it for? 2:40 The smartphone has changed everything. What do doctors need to do to modernize? 4:00 Who are your customers? How has that changed as your company has grown? How has consolidation in the Health IT marketplace affected you? 6:08 The 1st Wave is a migration to a modern and cloud-based environment. It creates efficiencies and is needed for an interconnected, interoperable future. 9:30 The 2nd Wave is acceleration towards consolidation and rollups of physicians. You need IT infrastructure to rollup brick and mortar medical practices. 12:58 Hospitals need to re-evaluate what they are offering to compete with outpatient surgery centers. 14:33 The 3rd Wave is Value-Based Care. VBC means physicians are required to be more active in terms of outcomes. You must engage with patients earlier, more regularly, and over a longer period of time. Independent medical practices will be able to thrive if they can build an active and loyal patient base. 16:23 What do you see with people trying to prepare for a VBC future while still living in a Fee For Service now? Outcomes of medical care need to be thought of as if the consumer has options and can go somewhere else. They can. Attract. Serve. Retain. 20:00 What is the patient's experience with your practice from the first second they know you exist? Must have a holistic approach to end to end experience. Cloud infrastructure lets physicians thrive. 22:31 The 4th Wave is patient expectations and consumerism. Average out of pocket expense is going up and your patient experience could make or break you. I mean, Clipboards? Really? 25:50 Patients need to find info with as little friction as possible. Put your hours and prices on the web. Provide as much decision-making information as possible to prevent the patient from having to call and ask a question. 28:55 What do the 4 Waves mean for the practice listening? Every practice has different pain points. The Cloud can solve those pains and set you up for future growth. 31:22 What does all of this mean for CareCloud? Their platform is an all-in-one solution that can generate data that allows you to provide better care and proactive care for your patients. 33:55 What are the big tech giants up to? What are they going to do that impacts midmarket practices trying to stay independent? Amazon is going after the consumer experience. Their biggest impact is on facilitating the expectation of ease and simplicity for patients. Physicians need to be aligned with that. Amazon is doing it with their employees to show that it can be done. 36:29 Opening their own clinics? Amazon/Apple. Smart players are sometimes not the one that goes in first. They're watching innovative companies like Forward and OneMedical to see how they do and whether they should build or buy. 38:11 To use CareCloud, do you have to use both front and back office software? We're flexible. It's very easy for pieces to integrate with your current system. We ask, “How do we get you on the path to a cloud-based infrastructure with the least disruption so we can ensure success." 43:00 What is your biggest opportunity as a company coming from the 4 Waves? Interoperability. Carecloud is FHIR API certified. Going deep in cloud infrastructure means we can partner with Amazon and apply machine learning so practice systems get smarter. 45:02 Where can you find us? If you're a partner and want to integrate with our platform we have a robust partner program where you can download our APIs and work with them in real time. Our service and training side of the business is looking to expand. 46:19 What's your partnership model for apps on your system? Open system. Nothing but. We can't build everything. We integrate with care coordination, pop health, telemedicine, service or product side as extensions to our platform. Contact us for a discussion then apply. ...  About Ken Comée Ken Comée is CEO of CareCloud, the cloud-based software and services platform focusing exclusively on supporting high-growth medical groups. Ken joined CareCloud as CEO in 2015 after serving on the company's Board of Directors while an Executive-in-Residence at Norwest Venture Partners. Ken brings to CareCloud a track record of building high performing organizations and helping early-stage companies reach their full potential and value. Ken is a seasoned technology industry executive who has had a successful track record leading growth companies to achieve high-value strategic exists. Prior to joining CareCloud, Ken led several technology companies spanning the software, big data and analytics spectrum. Among these companies was Cast Iron Systems, a platform for integrating cloud-based applications from SaaS providers with on-premise applications. Ken managed Cast Iron's turnaround, successfully positioning the company for its sale to IBM, which bought the company to serve as a foundational element of its cloud strategy. As CEO of PowerReviews, which provided technology and tools for retailers and e-commerce companies to host product reviews on their websites, Ken orchestrated the company's acquisition to its largest competitor, Bazaarvoice. In addition to his roles as CEO, Ken has served as an executive advisor and on the board of directors for several new ventures, including BeyondCore, which was acquired by Salesforce.com, and Simpplr, a social intranet company focused on improving employee engagement. Ken's role as an advisor reflects his personal mission to help shape the next generation of CEOs. In addition to mentoring up and coming entrepreneurs, Ken also is committed to supporting philanthropies and non-for-profits that are making a meaningful difference in promoting health and quality of life. He most recently participated in the “Real Men Wear Pink of Miami” campaign to support the American Cancer Society. Ken earned his MBA from the London Business School and a BSc from Santa Clara University. A recent transplant from Silicon Valley to Miami, Ken enjoys spending his free time on the water and exploring South Florida. ... About CareCloud CareCloud is the leading provider of cloud-based revenue cycle management, practice management (PM), electronic health record (EHR), patient experience management (PXM), and telemedicine solutions for high-growth medical groups. CareCloud helps clients increase profitability, streamline workflow and improve patient care nationwide. The company currently manages more than $4.2 billion in annualized accounts receivable on its integrated clinical and financial platform. To learn more about CareCloud, visit www.carecloud.com. Links: Twitter: @CareCloud LinkedIn: https://www.linkedin.com/company/carecloud/ Facebook: https://www.facebook.com/carecloud/ Website: carecloud.com ... Related and/or Mentioned on the Show The New Patient Journey and its Impact on Healthcare Marketing | Carrie Liken | Yext ... Subscribe to Weekly Updates If you like what we're doing here, then please consider signing up for our weekly newsletter. You'll get one email from me each week detailing: New podcast episodes and blog posts. Content or ideas that I've found valuable in the past week. Insider info about the show like stats, upcoming episodes and future plans that I won't put anywhere else. Plain text and straight from the heart :) No SPAM or fancy graphics and you can unsubscribe with a single click anytime. ... The #HCBiz Show! is produced by Glide Health IT, LLC in partnership with Netspective Media. Music by StudioEtar

Revenue cycle management expert Patti Peets from CareCloud explains common ways that medical group practices don't optimize their revenue streams and offers insights in how to correct those lost opportunities. Produced by Chris Harrop, MGMA senior editorial manager AUDIO: "The Life and Death of a Certain K. Zabriskie, Patriarch," by Chris Zabriskie (CC BY 4.0)

Our guest today is Albert Santalo, founder of multiple startups including CareCloud and his newest venture 8base. We talk about the various elements of scaling businesses with Albert and he explains the concept of consumerization of enterprise software and how his latest venture, 8base, is doing that to transform software development.

In this episode Simon chats with Josh Siegel, CTO at Care Cloud. They talk about building HIPPA-compliant software, moving fast and DevOps. This Startup Spotlight is brought to you by Intel and AWS. CareCloud: carecloud.com Architecting for HIPAA Security and Compliance on AWS: https://aws.amazon.com/about-aws/whats-new/2009/04/06/whitepaper-hipaa/