Podcast appearances and mentions of judy rees

Continuing with our discussions on leadership frameworks, Pilar and Tim discuss John Adair's Action-Centred Leadership which was first introduced in 1973. Adair uses three overlapping circles to illustrate that effective leadership happens at the intersection of the task, the team and the individual. And it is this deceptive simplicity which is a big part of the appeal. The model doesn't rely on a particular leadership style or organisational culture. Instead it reminds us that if we "zoom out" of our current situation we can identify which of the three areas needs our attention. 00:00 mins (yes, we went straight into it this time!) Pilar shares a story of when she applied Action-Centered Leadership at her theatre company. The model suggests we focus on leading on three different levels: the team level, the individual, and the task. 3:50 Pilar quotes Judy Rees: frameworks are helpful because "they direct our attention to something". As managers we rarely have all 3 focus areas in balance all the time. We can use the Action-Centred Leadership framework to guide us to the area needing the most attention. 5:00 Tim has tended to focus on individual and task while neglecting the team dynamic. 6:00 These 3 elements are interconnected and interdependent. If you try to shift one element it will inevitably also change the dynamic in the others. 10:00 Tim goes down a long rabbit hole talking about how management thought-leadership tends to show things as simple. But management is actually really hard and complicated. We speculate how this real world complexity would influence the menu and service in our Management Café. 11:30 Pilar recalls going to a training session which didn't have a set objective. Instead the facilitators asked the attendees what problems they needed to solve. She loved it, but noted that this approach didn't work for all attendees. 13:45 Prescriptive theory and processes are great in a book or training session. But when you get back to your actual job, things rarely play out the same way. People are unpredictable! What about you, dear listener? What do you think of Action-Centred Leadership? Are there other leadership frameworks we should discuss? We'd love to hear about your experiences! Get in touch through our Contact Form https://managementcafepodcast.com/contact/   

Facilitation can be a messy business; what can we do to clean it up?Judy Rees, who's been working with groups for almost 20 years, thinks the answer lies in clean language. A focus on clean language in turn creates what Judy calls ‘clean facilitation'.Specificity and neutrality is the name of the game, but can facilitators ever truly be neutral? Judy and I wrestle with the big questions of influence, manipulation, and communication in this episode as we try to clear up clean facilitation and explore how to apply it in our day-to-day work.Find out about:What Judy means by ‘clean facilitation'Practical examples of how clean language can help facilitators dig deeper into a discussionWhy getting out of the group's way is a noble goal, but not always possibleThe ways in which we manipulate without ever realisingHow to use our influence with the group in a beneficial wayHow clean language can help us better understand a group's idiosyncrasies and uniquenessWhy focusing our influence on the process, rather than the content, is a valuable path to followDon't miss the next episode: subscribe to the show with your favourite podcast player.And download the free 1-page summary, so you can always have the key points of this episode to hand.Links:Watch the video recording of this episode on YouTube.Free Clean Language ebook.Judy's Clean Language for Facilitators course.Video guide for a Clean Language-based change process.New Rules for Work experiment, applying Clean Language.Connect to Judy:On LinkedIn.Support the show:Make a one-off donation and contribute to the ongoing costs of running the podcast.Support the showCheck out the podcast map to see the overview of all podcast episodes: https://workshops.work/podcast-map

It's hard to imagine a manager without meetings. As leaders we don't just participate, we also need to run great meetings. All sorts of interesting and unique things can happen when people come together for a group discussion. And yet many of us have a love/hate relationship with meetings. 1:30mins Tim explains what he likes about meetings. 2:30 Pilar recalls the frustration that comes when the enthusiasm generated in a meeting doesn't actually result in actions. 5:00 We discuss how leaders can have different aims in a meeting vs team members. For example Tim generally tries to finish a meeting with less tasks than he started with. 6:00 Pilar's friend, the wonderful Judy Rees, starts each meeting by checking with everyone about what they want to get out of it. 7:20 We talk (for quite a while) about talking too much in meetings. Sometimes if we wait and let others speak, they will make the points we wanted. And as leaders this can give us a wonderful sense of alignment and confidence. 11:30 Pilar talks about the type of meetings that she enjoys. And we muse on what happens when a meeting is more important to you than to the other participants. 13:40 We discuss the different forms that active participation can take. It is not just about talking... 16:10 When we are leading a meeting we have to manage lots of things: the outcome, the group dynamic, people's individual contribution. These are opportunities to cultivate behaviours and reinforce cultural norms. 18:30 There is a spotlight on the person running the meeting. Tim shares an anecdote about how closely his father's work colleagues analysed his behaviour in meetings. We are curious about you, dear listener? What makes a good meeting for you? We'd love to hear from you. Get in touch through our Contact Form https://managementcafepodcast.com/contact/  or tell us on Twitter - we are @managementcaf 

030 _  Judy Rees shares how simple questions, sharp listening and exploring metaphors can access fresh ideas, improved strategies and sharper actions for addressing challenges and accessing more human potential.LinksReesMcCannBooks by JudyJudy Rees' EbookClean Language: Revealing Metaphors and Opening MindsThe Five Minute Coach Buzzing Online Workshops I want to thank my great team that helps me sound better than I am. Jacki Hydock for her lending her wonderful voice to our introduction and outro Great music by Jazz Night Awesome episode production by the great team of We Edit Podcasts all the way up in Calgary, Alberta, Canada. Check them out at www.weeditpodcasts.com Thanks For Listening and Jumping into the Swamp

Our guest today on The Salience Podcast is Judy Rees. Judy was named a ‘Top 100 influencer in Remote Working' in 2020 by Onalytica. With Steve McCann, she is the co-founder of ReesMcCann, a boutique training company specialising in making online gatherings better than in-the-room. Judy has written several books on the use of metaphors for change at work and throughout life. Listen in to Judy on The Salience Podcast to learn how she tracks symbols and metaphors in online meetings…like turning screens off or hand gestures, as we unpack how Judy creates engaging online gatherings.For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

In this episode, I had a chat with Judy Rees about clean language & how we can use metaphors in business set-ups.

For this episode of Clean @ Work, John and Sarah have a chat with Judy Rees, the popular Clean Language educator, facilitator, and enthusiast. Judy tells us about the embodiment of Clean Language and how that makes for better face-to-face, virtual, and hybrid facilitation. Judy Rees has been using Clean Language with groups and teams for more than 12 years and has taught the topic extensively. She is the co-author of Clean Language: Revealing Metaphors And Opening Minds and author of Your Clean Language Questions Answered, as well as a number of recorded Clean Language courses. Her weekly Linkletter brings news of Clean, embodied cognition, online gathering and more to around 4000 readers each week. Sign up at https://reesmccann.com/   For the last five years, she's been the host of one of the world's first online-video unconferences, Metaphorum, which connects 150 Clean enthusiasts around the world in an annual 13-hour live-learning marathon.

For our third episode of Clean@Work, we explore what it takes to become a level, one systemic modelling facilitator.  Sarah will facilitate the session, starting by asking about our journeys and how we got into systemic modelling? And what difference it has made to how we show up?   Finally, for those on the journey, we will share our thoughts and tips on how to get through what must be one of the most challenging certifications in the world. Facilitated by Sarah Baca Sarah is a leader, speaker, and writer who believes that the only way we can get work done is through relationships. Passionate about growing cultures where it is safe to mess up (aka innovate), Sarah has been leading teams for over a decade. She believes that holistic and systemic growth can happen for individuals and their organisations when people are attracted to a shared irresistible future.  Email: Sarah@sjbaca.com LinkedIn: https://www.linkedin.com/in/sarahjbaca/ Twitter: https://twitter.com/sarahndipity03 Not so Special Guest: John Barratt John is the only agile coach to achieve the much more challenging than it sounds Systemic Modelling Level 1 certification. He spends his time using systemic modelling to help organisations be outcome-focused in the change they are looking for whilst supporting them to be resilient and people-centric. When he is not doing that, he trains and mentors other agile coaches to be the best they can be through his company www.agileaffinity.com. Email: John@Agileaffinity.com Linkedin: https://www.linkedin.com/in/johnbarratt1/ Twitter: @Coachjohnuk Blog: https://medium.com/@CoachJohn Special Guest: Jackie Lawlor Jackie Lawlor is a highly experienced ILM Level 7 Executive Coach and Mentor and Facilitator, specialising in Clean Language and Systemic Modelling. Jackie currently incorporates Clean Language into all her training and coaching which is cross-sector, and is most proud of training the entire professional development team and specialist nurses in Organ Donation at NHS Blood and Transplant in Clean Language, so that they are even more flexible, respectful and responsive when having very sensitive conversations about organ donations. Clean language is now embedded into training at NHS BT from induction to medical simulations, and it has made a real difference to the confidence of the nurses who use it. Jackie came to Clean Language in approx. 2013, as part of an NLP course, when doing a modelling project? Jackie initially thought the questions were ridiculous! It was only when using the questions to model exemplars for her desired outcome that she realized the difference the questions were making. She was able to model the front of mind-stuff and also the out of awareness information the exemplar didn't know about what they did. Jackie was hooked! Learning initially with Judy Rees, and as a passionate experiential and action learner who loves fast feedback loops, she practised intensely with peer learners clocking up 100 Clean Language coaching hours within a few months of starting the learning. As Jackie got more experienced, she began teaching Clean Language as a stand-alone subject or as part of coaching and other courses and presenting workshops at conferences for Health Education England in the West Midlands, Later, West Midlands Leadership Academy. On her journey, Jackie has learned from many key masters in this field, some of whom worked directly with David Grove, (the source of this wonderful methodology), Caitlin Walker, Marian Way, James Lawley and Penny Tomkins. She is a regular contributor at Metaphorum, and in the Systemic Modelling community, both of which celebrate all things Clean.  Well known now in the Clean Community as a great collaborator, supporter and advocate of Clean Language, Jackie is Accredited to Level 1 ( broadly equivalent to ILM Level 7), in Caitlin Walkers Systemic Modelling (Clean For Teams) which is driven by Clean Language. and has additionally spent five days learning Clean Space. Jackie incorporates Clean Language into her whole life.

FS31 Clean Language and Metaphor In today’s episode, host Nikki Wilson takes a deep dive into clean language and metaphor, and talks to three guests about their uses of them in their facilitation practice. First Nikki talks to Judy Rees about how she discovered clean language and metaphor and how they feature in her work today. Judy started exploring the use of metaphor as a child, when her father was studying its use in education. Following reading the book “Metaphors We Live By” by George Lakoff and Mark Johnson as a teenager she then talks of her further exploration on metaphor and clean language during her career as a journalist. Judy talks of her experience of using clean language as a key part of her engagement with freelance facilitation clients. Using a combination of clean language and metaphor allows her clients to express their needs for their requirements, which in turn allows Judy to understand whether she is the right person for them. She also talks about how she uses clean principles in her training of facilitators to use clean language with groups and teams. Judy also shares examples of how clean language can help to tease out the distinctions between things that seem quite similar on the surface, but have subtle distinctions, and how this is valuable in avoiding misunderstanding that can be very, very costly. For facilitators looking to extend their knowledge of clean language for use with groups, Judy recommends reading “From Contempt to Curiosity” by Caitlin Walker. Those looking for more 1-2-1 applications can read “Clean Language: Revealing Metaphors and Opening Minds” by Wendy Sullivan and Judy Rees. Judy ends by speaking about she is current exploring how to not just get people excited by clean language and metaphor, but how to get those people to effectively transmit that enthusiasm, joy and excitement to other people as well. You can get in touch with Judy here: Twitter: @JudyRees Website: www.reesmccann.com Website: www.learncleanlanguage.com YouTube: https://www.youtube.com/c/XraylisteningJR/featured Blog: https://reesmccann.com/2016/05/03/metaphor-get-group-started/   Nikki gives a quick reminder of the IAF England & Wales regular meetups which in April 2021 are still happening online. You can find out more on the website: https://www.iaf-world.org/site/chapters/england-wales Nikki then goes on to speak to Robert Taylor and Kevin Watson who ran “The Magic of Metaphor” session at the IAF England & Wales conference in October 2020. When asked about where the magic comes from when they use metaphor, Kevin describes how the magic in their sessions is all about the relationship that the participant has with the metaphor, and how it helps people to accelerate their ability to see something they have not seen before. Also magical is people’s imagination and creativity and how that never ceases to amaze him. Kevin and Rob talk about their experiences of using metaphor in both facilitation and coaching sessions. They talk about the use of physical objects in sessions to explore metaphor, and how it is important that it's something that is outside of themselves and seemingly unrelated to the topic on their minds. They go on to explain that it is important to have elements which the participant can touch and interact with as part of the exercise to get a different perspective. They talk about the importance of the facilitator in letting go of the worries about how people will react to using metaphor in a session. The important thing is that you as the facilitator work with what people present to you, as that will be the right thing for them at that time. Both Kevin & Rob go on to talk about the need to trust the participant, that they will come up with something that you can work with, and that they will have the things they need to figure it out. Rob & Kevin end by talking about how they will continue to explore metaphor further in the future, including looking at how you can use metaphor online to give people experiences that they can learn from. Get in touch with Robert robert@youdevelop.co.uk Get in touch with Kevin: https://myown-coach.co.uk Or via the Facilitators Café: https://www.facebook.com/groups/facilitatorcafe   Get in touch: Twitter: @fac_stories and @IAFEnglandWales; use #iafpodcast  and today’s host @NiksClicks E-mail: podcast@iaf-englandwales.org - Send us some text, or even an mp3 audio! Find out more about us over at the  https://www.iaf-world.org/site/chapters/england-wales Join us at the IAF Global Slack   

In this conversation Shane Hastie and Sivaguru from PM Power Consulting talk aboutShane starting his career in South Africa in 1982Getting a solid grounding in mainframe programming from an intensive training program & programming in Assembler for a teller machine software for a financial institutionWorking on ‘End User Computing’ approaches on the mainframe, very closely with the business users - very similar to the Agile approaches of todayBeing one of the early users of a PC, and with the limited capabilities, considering the mainframe as the best peripheral that one could attach to a PC!Starting a company with his wife, focusing on solutions in a PCBuilding solutions for small and medium airlines in AfricaMoving back to New Zealand and joining a company thereLeveraging his experience in business analysis and project management as a trainerGetting an opportunity, in 2002 - to have close interactions with many of the signatories of the Agile manifesto - and understand the intent behind many of those ideasWorking with ICAgile for the last four years and how ICAgile has internalized Agile thinking, particularly the humanistic values and in the ways of workingHis transitions to various roles over his careerThe excellent support he got from his wife all throughThe transition to a trainer, wanting to share his knowledge and experience with others & training over 40000 peopleHow he could easily adapt to ambiguity and taking to the Agile approaches [including precursors such as Rapid Application Development etc]A bad experience in delivering to specs, but not the needMost people who come to classes want to learn and they are ‘participants’ in their own learning journeysThe impact of the pandemic on in person learning and the effectiveness of remote learning and his tips on adapting in person delivery to remote learningOn the ethical coaching framework initiativeHow to find out if one has in them, to be a trainer or coachShane Hastie, MIM ICP-PO ICE-ACShane joined ICAgile in 2017 as the Director of Agile Learning Programs and is now the Director of Community Development. He contributes to the strategic direction and expansion of ICAgile’s learning programs, including maintaining and extending ICAgile’s learning objectives, providing thought leadership, collaborating with industry experts, and supporting the larger ICAgile community, which includes more than 150 Member Organizations and over 100,000 ICAgile certification holders. In the Community Development role, he is responsible for building and nurturing the community of over 500 ICAgile Authorized Instructors. Shane is a TBR certified Trainer and is authorized to teach the Facilitating Exceptional Remote Learning class from Judy Rees. Over the last 30+ years Shane has been a practitioner and leader of developers, testers, trainers, project managers and business analysts, helping teams to deliver results that align with overall business objectives. Before joining ICAgile he spent 15 years as a professional trainer, coach and consultant specialising in Agile practices, business analysis, project management, requirements, testing and methodologies for SoftEd in Australia, New Zealand and around the world.He has worked with large and small organisations, from individual teams to large transformations all around the world. He draws on over 30 years of practical experience across all levels of Information Technology and software intensive product development.Shane was a director of the Agile Alliance from 2011 to 2016 and was the founding Chair of Agile Alliance New Zealand. He leads the Culture and Methods editorial team for InfoQ.com where he hosts the weekly InfoQ Culture Podcast. He was one of the authors for both versions of the Agile Extension to the Business Analysis Body of Knowledge and a member of the core team for BABOK V3.He is co-chair of the Agile Alliance Agile Coaching Ethics initiative, working to produce a code of ethical conduct for agile coaching.He is co-author of the recent book #noprojects - A Culture of Continuous Value, available on Amazon and from InfoQ“I firmly believe that humanistic way of working and the agile mindset are desperately needed in organisations all around the globe today. Taking agile values and principles beyond software is important and making sure they are properly embedded is absolutely crucial for success – we’re in an industry that touches every aspect of people’s lives and massively influences society as a whole and I want to be a part of making sure that industry is both ethical and sustainable.”Contact info:Email: shane@icagile.comTwitter: @shanehastieLinkedIn: shanehastie InfoQ Author Profile

“Using the other person's words is the nearest thing that the FBI has to a Jedi mind trick, because when the other person hears their words coming back, what they think is that person is using words like mine, therefore, they must be like me, therefore, I should like them.”   Judy Rees is a consultant at Rees McCann where she leads a community of trainers, facilitators, producers and others who want to make online better than in-the-room. She is also the co-author of the Web Events That Connect How-to Guide and Clean Language: Revealing Metaphors and Opening Minds.   In this episode of Control the Room, I talk with Judy about clean language, gardening, and contextual intent. Listen in to learn what subtleties can be uncovered in the words we use every day, through active listening and asking the right questions.

Like it or not, almost all of us are doing more online meetings, calls, events than we did a year ago - but the problem is most of them are really BAD... boring, unengaging, uninspiring and rarely delivering from a business perspective, either. Luckily, online events expert Judy Rees is here to show you how to do online events that don't just work - but actually work BETTER than your offline events! Sounds impossible? Listen in and with Judy's innovative approach you'll see it's not... Get more from Judy at her website here: https://reesmccann.com/

Like it or not, almost all of us are doing more online meetings, calls, events than we did a year ago - but the problem is most of them are really BAD... boring, unengaging, uninspiring and rarely delivering from a business perspective, either. Luckily, online events expert Judy Rees is here to show you how to do online events that don't just work - but actually work BETTER than your offline events! Sounds impossible? Listen in and with Judy's innovative approach you'll see it's not...  Get more from Judy at her website here: https://reesmccann.com/

Judy Rees: How to achieve Transforming Conversations (Remotely)2020 was the year that challenged managers and leaders to rethink and relearn how to communicate. And at the heart of that are questions. And it turns out we don't ask enough …in the right way.Judy Rees began her journey understanding the the power of questions as a Reporter and over many years has become deeply interested in our leap to a preferred sense when we make sense of the world and communication.Judy gives wonderful examples of Clean Language, a precision inquiry technique - a way of finding out what's happening inside someone's inner world - using questions they are neutral to any one sense.Judy shows how anyone with the right practice can create safe environments for teams, bring a clearer and sophisticated understanding of people's views from high level strategy down to more close the the ground execution.You do need to practice this stuff to get good at it, and Judy tells us the two best questions to start with: "What kind of X?" and "Is there anything else about X?And then to Zoom and similar technology: how to have powerful connections and meaningful conversations via zoom just a good as the “real world” ? And what is the optimal size of a group to establish high trust conversations. And how to master what is essential in technology rather than having to learn everything instead retain your focus on people. Sometimes the simplest things make the biggest difference. Powerpoint users take note and screen sharers take note.Judy is an incredible communicator and gives wonderful insights everyone can learn. No wonder the World Heath Organisation and UNICEF asked for her help as the pandemic took hold of our world.Contact Judy:Reesmcann.comSign up for the link letter and ‘how to” guidehttps://twitter.com/judyreeshttps://www.linkedin.com/in/judyrees/More of Judy's work with Clean Language:www.Learncleanlanguage.comIn addition, Judy has an enormous body of work on You Tube.References:Wendy Sullivan and Judy Rees: Clean Language: Revealing Metaphors and Opening MindsPierre Neis: What Kind of Agile https://www.slideshare.net/PierreNeis/what-kind-of-agile-is-your-agileRoland Hill case study: http://www.cleanchange.co.uk/cleanlanguage/2009/01/27/analyst's-clean-questions-save-34-million-euro-project/#cleanlanguage #judyrees #agilitybynatureFor further information: https://agilitybynature.com/contact-us/ Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

FS28 Exploring Metaphorum with Judy Rees – Show Notes Today’s episode starts with an overview of upcoming IAF meetups from Pilar, with a specific invitation to join a Networking and Learning Meetup at 9.30am GMT on 20th January, hosted by Helene Jewell and Sue Windley following up on a session Helene ran in International Facilitation Week on making online events accessible. https://www.meetup.com/IAF-South-West-England-facilitators-and-friends/events/fpkdvrycccbrb/ We then move on to a conversation between Nikki Wilson and Judy Rees, reflecting on the fifth “Metaphorum”, a 13 hour virtual event focused on Clean Language and Metaphor which took place on 4th December. Judy has been running Metaphorum as it’s “benevolent dictator” annually, and she first explains to Nikki how the idea came about and moved from an idea into action.  Judy reflects that her initial interest came from learning about “Open Space” and deciding to experiment with taking this online, with the global “Clean Language” community. The conversation moves on to considering the value of Metaphorum to participants which keeps Judy running it each year, but also the ways in which it has evolved over time.  Nikki and Judy talk about the impact that COVID has had on enabling participants to feel more comfortable using Zoom and what this has meant for the structure of Metaphorum, particularly bringing in more Open Space elements, whilst acknowledging it is not “perfect” Open Space. Judy also talks about her gradual move away from having a “room” dedicated to “big name” speakers, allowing all content to be proposed by participants. As Qiqochat was used for the first time this year, Judy then tells Nikki about the opportunities and challenges that brought to arranging and delivering Metaphorum and the potential to run a similar event next year. Finally, they talk about Judy’s self-description as a “benevolent dictator” in the context of Metaphorum, how this enables decisions to be made effectively, but also what this means for an Open space format.   Judy additionally reflects on how supporting teams with decision-making has also begun to feature more broadly in her work. Links To attend the Meetup on the 20th January book using this link: https://www.meetup.com/IAF-South-West-England-facilitators-and-friends/events/fpkdvrycccbrb/ To learn more about Judy and her work, you can use the following links: Website: www.reesmccann.com Twitter: @JudyRees LinkedIn: https://www.linkedin.com/in/judyrees/?originalSubdomain=uk And you can also access a host of information to learn more about Clean Language through her dedicated website and YouTube channels: Website: www.learncleanlanguage.com YouTube: https://www.youtube.com/c/XraylisteningJR/featured You can discover more about Qiqochat following this link: http://www.qiqochat.com You can follow Nikki on Twitter @NiksClicks To find out more about IAF England and Wales or to contact the Podcast team, you can use one of the following:  E mail: podcast@iaf-englandwales.org Website for information on Local Chapters: https://www.iaf-world.org/site/chapters/england-wales Twitter: @fac_stories and using #IAFpodcast

Named as a ‘Top 100 influencer in Remote Working' in 2020 by Onalytica, Judy Rees was an early adopter of remote facilitation. Judy trained international groups on high-level communication skills for leaders following the success of her 2009 co-authored book, Clean Language: Revealing Metaphors and Opening Minds. In those days, people assumed that in-the-room classes were essential, but Judy ran her courses live online using basic video tools… and her clients loved it! She's stayed on the leading edge of live online training, facilitation and consultancy ever since.Along with her partner, Steve McCann, Judy is also a consultant at Rees McCann, a company specialising in web events.About Fierce 5Fierce5 is a weekly podcast in which Bob and Jeff talk with practitioners, authors and business professionals about the challenges and rewards of having meaningful conversations.Links:- Connect with Bob Dignen- Connect with Jeff Aristy- Become a Fierce Trainer or learn more about Fierce for your organisation - Join our group pageYou can subscribe to Fierce5 on iTunes or Spotify.

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.    When Tony heard he would be facilitating a large event (250 people) he thought immediately about using an approach that he had good results with. But as we learn in this episode, that’s not always a good idea. Learn about what Tony failed to consider, and get some critical tips on how to prepare for such events.  In this episode, we refer to the Clean Language technique and to Judy Rees, Caitlin Walker, and David Groves as active developers of the Clean Language technique.   About Tony Richards Tony coaches Agile teams across the UK and currently serves as program advisor to the Scrum Alliance. His most recent client is applying Scrum and Kanban in the engineering and production of physical goods.  Tony is also in the organizer team for the Scrum Gathering in sunny Lisbon this year, and he’s busy working with a great team of volunteers to review and build a program of great talks and workshops. You can link with Tony Richards on LinkedIn and connect with Tony Richards on Twitter.  

These are challenging times for facilitators - in this bonus episode, we hear insights from Jonathan Bannister, Paolo Martinez, Koren Stark, Claudia, and Grant Cockerell.   If you need the links to the meetup pages, head over to https://www.iaf-world.org/site/chapters/england-wales  - remember that these meetups are great ways of learning informally from each other, through conversation. And if you're looking for more structured learning events, there are quite a few out there now, for example Martin Gilbraith and Judy Rees are running a workshop on Tues 24th March on Promoting Inclusion in Online Facilitation https://www.eventbrite.co.uk/e/promoting-inclusion-in-online-facilitation-tickets-94598146603    1 April, IAF Global is organising a webinar, on "COVID 19 is impacting your business? How about Digital Facilitation as an alternative" and Paul Nunesda is putting that together https://www.iaf-world.org/site/events/covid-19-impacting-your-business-how-about-digital-facilitation-alternative Tell us you're listening! Twitter: @Fac_stories @IAFEnglandWales; use #iafpodcast Get in touch via email podcast@iaf-englandwales.org  Find out more about us over at the EnglandWales page on https://www.iaf-world.org/site/chapters/england-wales

In this episode, we hear from three people who attended one of our last virtual meetups, and one of our co-hosts, Pilar Orti, talks to Judy Rees about their recent experiment organising a "hybrid" meetup. Find out when the next virtual meetups are happening: https://www.iaf-world.org/site/chapters/england-wales We also have some listener feedback from Anuschka who wanted to know how to join the IAF Slack. https://join.slack.com/t/iaffacilitatorfriends/shared_invite/enQtODY4NDM0NDM4ODY4LTA0N2FlNWU4M2Y4NWZmZjM4OWRhZmM2N2Y2ZThmNmZjMjI4MzY2OWQ3ZjRiYzllZTYzNzY0MDllZTRiZGUxNzk If you have something to say about a recent IAF meetup, or anything else we say on this podcast, do emails us over at podcast@iaf-englandwales.org Pilar reads the message from the IAF Chair and Board, regarding the COVID-19 situation. A reminder that, in uncertain times like the current ones, you can connect with other fellow facilitators, through this podcast, Slack and our virtual meetups. Conversation with Judy Rees on Hybrid Meetups Can hybrid meetings work? That was the main question we were addressing. The importance of language, specially when labelling the two "tribes". We share Simon Wilson's thoughts. https://twitter.com/wilsonsherriff Virtual balls and magic! The difference in conversation dynamics and engagement between the two groups. People are distracted in both locations, but in different ways. We share Martin Gilbraith's thoughts. https://twitter.com/martingilbraith The facilitator's behaviour and physical presence as key to how participants are included. Use of webcam distance, use of online presence. Welcoming those online. Colleen Wheeler, thanks for the musical interlude!  Welcoming people as they arriving late or leaving early. What about those follow-up conversations that can lead to more work as a freelance facilitator? It's difficult to do in hybrid mode... We hear from Colleen Wheeler, who attended the session and is a regular listener of Facilitation Stories! Hybrid is not the best option! Lot's on information on remote meetings and online events on Judy's site https://judyrees.co.uk/ Also, check out https://reesmccann.com/ And Twitter @judyrees tell us you're listening! Twitter: @IAFEnglandWales; use #iafpodcast Get in touch via email podcast@iaf-englandwales.org - Send us some text, or even an mp3 audio! Find out more about us over at the EnglandWales page on https://www.iaf-world.org ( https://www.iaf-world.org/site/chapters/england-wales for show notes ) Get in touch with Pilar on Twitter @PilarOrti Follow us on @Fac_Stories

Step into this episode brought to you by IAF England and Wales, with co-hosts Helene Jewell and Pilar Orti, plus three other voices, in both text and audio. Helene and Pilar celebrate the podcast's tenth episode, and how it's bringing "facilitators and friends" together in the asynchronous audio space, beyond the meetups, and linking the meetups. All meetups are listed here: https://www.iaf-world.org/site/chapters/england-wales Alison Knight sent us some thoughts about the last meetup she attended in Bristol. Find out more about the IAF South West England meetups, and look out for the next learning meetup in Bath on 14 May. Alison mentions this book by Anna Sheather's 'Coaching Beyond Words - Using Art to Deepen and Enrich our Conversations' At the latest Bristol meetup, Helene and others discussed does it matter what we call ourselves: coach, facilitator... is it linked to our identity, our marketing? Listeners: what's the difference between group coaching and group facilitation? Let us know! Helene and Pilar talk a bit about the Leadership Teams' retreat back in January, and Carisse Hewer https://twitter.com/carichi talks about Facilitation Maths What's Coming Up? Pilar and Judy Rees are hosting a hybrid meetup about Hybrid Conversations! 27 February, and you can join in London or online. https://www.meetup.com/IAF-facilitators-and-friends/events/26 And don't forget there are virtual meetups every month. Hear from Charo Lanao about why they are important to her. https://www.linkedin.com/in/charo-lanao/ Finally: Save the date: This year's 2020 IAF England & Wales annual conference will be held again Birmingham and again on Friday 16 & Saturday 17 October 2020 Meanwhile, join us on Slack https://app.slack.com/client/TPSQMJBKK Get in touch via email podcast@iaf-englandwales.org - Send us some text, or even an mp3 audio! Find out more about us over at the EnglandWales page on https://www.iaf-world.org/site/chapters/england-wales Connect on Twitter with your hosts https://twitter.com/HeleneJewell and https://twitter.com/pilarorti  

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website.  In this episode, we explore in detail some of the most common anti-patterns Darren sees in the Product Owner role, and we discuss why a PO training is not necessary for a great PO.  The Great Product Owner: Business knowledge and outcome focus To be a great Product Owner, it isn’t necessary to have attended a certification course. However, it is necessary to have a good connection to the business and a sharp focus on outcomes (impact) over output (more work). In this segment, we discuss what happens when you have those characteristics in your PO. The Bad Product Owner: 3 Anti-patterns PO’s should avoid There are many sides to a failed Product Owner role. In this episode, Darren shares with us some of the most common anti-patterns that he’s witnessed in his career as a Scrum Master. In this segment, we refer to the remote facilitation online masterclass by Judy Rees. For more anti-patterns, read Darren’s “How to Fail as Product Owner” infographic. [IMAGE HERE]Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate. About Darren Smith Darren, aka the Naked Scrum Master, has been helping teams and organizations be better than they were by exposing dysfunction and helping people to remove obstacles from their path so they can be happier and more fulfilled in their working lives. You can link with Darren Smith on LinkedIn and connect with Darren Smith on Twitter.   

FROM THE ARCHIVES: JUDY REES, a former journalist and media executive based in London, U.K., is now known worldwide as a practical implementer of an inquiry methodology called Clean Language. She is also the coauthor of the bestselling book on the topic, Clean Language: Revealing Metaphors and Opening Minds. An agile enthusiast, she works as an online facilitator, trainer, and coach. She recommends using metaphors to visualize personalities and challenges on remote teams. For more stories, visit https://www.collaborationsuperpowers.com. 

Brandi Olson on Agile Uprising, Judy Rees on Engineering Culture by InfoQ, J. J. Sutherland on Agile FM, Angie Jones on Developing Up, and Eric Ries on Unlearn. I’d love for you to email me with any comments about the show or any suggestions for podcasts I might want to feature. Email podcast@thekguy.com. And, if you haven’t done it already, don’t forget to hit the subscribe button, and if you like the show, please tell a friend or co-worker who might be interested. This episode covers the five podcast episodes I found most interesting and wanted to share links to during the two week period starting November 11, 2019. These podcast episodes may have been released much earlier, but this was the fortnight when I started sharing links to them to my social network followers. BRANDI OLSON ON AGILE UPRISING The Agile Uprising podcast featured Brandi Olson with host Andy Cleff. Andy asked Brandi about what she means by multitasking. At the individual level, she says we use the word multitasking to describe what is happening when we are trying to do more than one thing at the same time. It is a misnomer though because our brains do not actually do more than one thing at the same time. Her bigger interest is in what happens when you have groups of people trying to multitask all day long. She calls this “organizational multitasking.” Say you have a team and they have a backlog. Organizational multitasking happens when somebody tells that team, “You need to get all ten of these things done this week and you need to start them all and I want to see the progress you are making each day.”  The opposite of that, organizational focus, happens when you say, “Work on this thing first before you work on the next thing.” At the team level, she says, there are a number of illusions about how to be more productive and effective. One illusion is that getting started on everything is the way to get it done and if everything is important we have to do it all at the same time. This breaks down because of the reality of how our brains work. Research shows that when a person has to juggle two projects throughout a day, they will spend 40% of their brain capacity and energy on context-switching. For three projects, energy devoted to context-switching jumps to 60%. Not only does this take time away from more productive work, but we don’t even notice the time we lost. A further cost of having entire teams of people running around at 40% brain capacity is that they are less likely to identify the real problems to work on and it feels like they cannot slow down to figure out what the real problems are. Andy asked whether the solution should come up at the individual level where someone starts to say, “No,” or is it something that starts at a leadership layer. Brandi says it is not a problem that can be solved individually. It needs to start with our leaders. Some of the problems that start to show up in these contexts are a failure to solve the right problems, a reduction in quality, an increase in employee turnover, a reduction in equity and diversity, and burnout. These problems typically get addressed by solving the symptoms. Andy asked what she does to help organizations separate the symptoms from the cause. Brandi says she does this by making the costs of multitasking visible. She told the story of a company that surveyed 600 companies and their HR leaders about the biggest threats to their workforce. Over 80% of those leaders said that employee turnover was the biggest threat. The company then surveyed the employees at those same companies and the employees overwhelming named having too much overtime and unrealistic work expectations. Going back to the same HR leaders, a fifth of them wouldn’t be doing anything about their turnover problem in the next year because the leaders had too many competing priorities. The overwhelming illusion that too many leaders buy into is that, while turnover and burnout are problems, we cannot do anything about it because there is too much important work to do. A further illusion is that we can capacity plan by cutting everybody’s time up; we can break up your time among projects and it will all add back up to 100%. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/the-cost-of-organizational-multi-tasking-with-brandi-olson/id1163230424?i=1000453339079 Website link: http://agileuprising.libsyn.com/the-cost-of-organizational-multi-tasking-with-brandi-olson JUDY REES ON ENGINEERING CULTURE BY INFOQ The Engineering Culture by InfoQ podcast featured Judy Rees with host Shane Hastie. Shane asked Judy if it is possible to have an effective remote meeting. She says absolutely and backed it up with an example of one of her own students telling her recently that participants in her remote meeting said that her remote meeting was better than an in-person meeting. Shane asked about the secret sauce of a good remote meeting. Judy says it is probably planning. She also said that when remote, each person brings part of the meeting room with them. She says people don’t realize how important the environment is to conversations. When you put people in a small space, they pay attention to small details and administrative kinds of things. For “blue sky thinking,” take people outside or to a room with a big view. In real world spaces, we already know where to find small rooms and rooms with big views, but online, we need to create equivalent spaces. You need not only to ensure that all participants turn up with a decent headset, cameras turned on, and light on their faces, but also to figure out the activities so that you have enough social time at the beginning, during, or end of the meeting. The beginning and end of the meeting are critical parts of a meeting. Online, we often miss out on these beginnings and endings and it affects the quality of the conversations. She also says that most people find it easier to engage and participate when the meeting is small. This connects with what Courtland Allen said on Software Engineering Daily about communities in the previous fortnight’s review. She says that if you can’t limit the space, you can limit presentation time to 5 to 7 minutes and get then people doing something. She also says to use breakout rooms and use liberating structures like 1-2-4-All (http://www.liberatingstructures.com/1-1-2-4-all/). Knowing Judy’s expertise in Clean Language, Shane asked how might Clean Language be used to enhance remote meetings. Judy says that teaching people on remote teams to ask more non-judgmental questions about what somebody means by what they say can have a profound effect. Because of the missing socialization in remote meetings mentioned earlier and the fact that remote teams often have more cultural differences than co-located teams, misunderstandings are more likely. Therefore, learning to ask questions to clarify in a way that doesn’t sound like an interrogation but helps both parties to get clearer more quickly becomes particularly valuable. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/judy-rees-on-effective-remote-meetings/id1161431874?i=1000450875620 Website link: https://soundcloud.com/infoq-engineering-culture/judy-rees-on-effective-remote-meetings J. J. SUTHERLAND ON AGILE FM The Agile FM podcast featured J. J. Sutherland with host Joe Krebs. J. J. Sutherland is the CEO of Scrum Inc. and the son of Jeff Sutherland, the co-creator of Scrum. J. J.’s new book is called “The Scrum Fieldbook.” Joe asked what made him pick such a title. J. J. said he wanted to write a book about all the places Scrum Inc. has been all over the world and the many different domains far beyond software. He also wanted to show how Scrum Inc. thinks about Scrum and what are the patterns and anti-patterns. He says that Scrum is a universal framework for accelerating human effort with applications in aerospace, banking, and even beer-making. No one does Scrum just to do Scrum. Scrum is designed to produce value, which requires knowing more than just the Scrum guide. It involves understanding why Scrum works the way it does, understanding complex adaptive systems theory, knowing that you need to empower your teams and ensuring your teams are the right size. Scrum is about running experiments and getting feedback from the customer and adapting to that feedback. He sees people spending six months to a year planning how to do Scrum before they even start. Instead, he says to just do something. That is where you’ll get the information to iterate towards the right thing. Joe expressed his appreciation as a Scrum coach for the chapter in the book on the difference between busy and done. When J. J. worked in radio, producers used to talk about how much effort they put into the radio programs and he would have to point out to them that no listener cares how hard you worked on it; they care about what comes out of the box. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/jj-sutherland-agile-fm/id1263932838?i=1000453430262 Website link: https://agile.fm/agilefm/jjsutherland ANGIE JONES ON DEVELOPING UP The Developing Up podcast featured Angie Jones with host Mike Miles. Mike asked Angie what she considers the ultimate goal of code review. Angie says the goal is to ensure everyone is aware of and content with what is being contributed to the code base; it is not a nitpicking session or an opportunity to bash your least favorite developer. Code review is also a good way to catch missed requirements. Angie encourages code reviewers to review the unit tests just as closely as the implementation.  Angie says the best code reviews are those you block out time for and make part of your routine. They aren’t something you skim while you drink a cup of coffee. When she reviews code, she always pulls up the requirement in the spec, doc, or ticket to see that the code under review fulfilled it. She looks for whether the implementation is efficient and at the right level of abstraction. She says that code reviewers have the opportunity to think at a broader level and see opportunities for code reuse. Angie sees code review as a form of mentoring without having an official mentorship relationship. Official forms of mentoring can feel like an obligation for the mentor because they have to set up meetings, learn the mentee’s career goals. Angie says that code review is a more subtle form of mentorship that is just as powerful. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/code-reviews/id1156687172?i=1000452808997 Website link: https://www.developingup.com/episodes/46-dflXzZ1V ERIC RIES ON UNLEARN The Unlearn podcast featured Eric Ries with host Barry O’Reilly. Eric described how he started his company IMVU and how, when wanted to do practices like split testing, he got pushback. People thought of it as a direct marketing technique, not a product development technique. He would argue, “Shouldn’t we use the scientific method to test our hypotheses?” He wanted customers involved from day one, he wanted to ship more frequently than was considered normal at the time. Looking back, he sees how extreme his ideas were at the time and is glad his cofounders didn’t fire him. As the company got more successful, his techniques got more controversial because the company now had more to lose. He said, “When you do things in an unconventional way, every problem the company has gets blamed on the unconventional method.” Barry pointed out that having to constantly explain the value of these unconventional methods likely made his thinking more resilient and could have been the seed for his next step. At one board meeting, he felt like he was going to be fired. He was tempted to apologize and compromise, but made the conscious choice to advocate for what he actually believed despite the potential negative consequences. He rationalized it like this: this is a small business and a small business is like a small town. In a small town, everybody knows everybody and he wanted people to know what he stood for. If people don’t like it this time and they fire him, okay. A day will come, he reasoned, when they are going to be in a situation where they need to get something done fast and will remember him because they know what he stands for. He radically misjudged the situation: the more he stood for those values and explained them, the more they resonated with people. If he hadn’t had the courage to put his career and reputation at risk, he never would have found out who the ideas resonated with. Eric says it wasn’t until later that he understood the importance of iteration happening within the context of a long term vision. Today, people understand Lean Startup as scientific hypotheses, a testing philosophy, small batches, and pivoting or changing strategy without changing vision. They know it is logically incoherent to have a pivot if you have no vision. Companies who were early disciples of Lean Startup, unfortunately, did not understand this and thought they could A/B test their way to success without any kind of vision. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/the-lean-startup-pivot-with-eric-ries/id1460270044?i=1000451993479 LINKS Ask questions, make comments, and let your voice be heard by emailing podcast@thekguy.com. Twitter: https://twitter.com/thekguy LinkedIn: https://www.linkedin.com/in/keithmmcdonald/ Facebook: https://www.facebook.com/thekguypage Instagram: https://www.instagram.com/the_k_guy/ YouTube: https://www.youtube.com/c/TheKGuy Website:

[Versione ITALIANA del Talk]When you and your team members aren’t in the same place, what happens to trust?Many distributed team members - especially Agile coaches and Scrum Masters - find themselves with doubts and fears.They may wonder:- Can you trust remote colleagues to get the job done?- Will they really grasp what's wanted, and why?- How will they find out that things are going wrong, soon enough to help to fix them?- Could remote team members be less loyal than you would hope, and how might that manifest?When you’re a distributed team, you *really* need an Agile approach! But because of their doubts and fears, distributed teams often find themselves falling back to "command and control" styles. That undermines the very trust they want to build, and can block performance improvements.In this short, highly-interactive online session, you'll learn three specific ways to enhance trust remotely, so that you and your team can develop a richer, more collaborative way of working.Speaker:Judy Rees

Deborah Hartman Preuss on Engineering Culture by InfoQ, Jessica Kerr on Legacy Code Rocks, Nir Eyal on Product Love, Dave Snowden on The Jim Rutt Show, and Mike Bowler on Legacy Code Rocks. I’d love for you to email me with any comments about the show or any suggestions for podcasts I might want to feature. Email podcast@thekguy.com. And, if you haven’t done it already, don’t forget to hit the subscribe button, and if you like the show, please tell a friend or co-worker who might be interested. This episode covers the five podcast episodes I found most interesting and wanted to share links to during the two week period starting October 14, 2019. These podcast episodes may have been released much earlier, but this was the fortnight when I started sharing links to them to my social network followers. DEBORAH HARTMANN PREUSS ON ENGINEERING CULTURE BY INFOQ The Engineering Culture by InfoQ podcast featured Deborah Hartmann Preuss with host Shane Hastie. Deborah was once an Agile coach. She wondered why she didn’t have anything in her toolkit to help people with the discomfort they were feeling with the change Agile was bringing. She didn’t find the answer in Agile, but she found it in coaching. Deborah says that one of the important things she does as a coach is to bring balance to the excitement of our dynamic lifestyles by helping us to slow down long enough to hear our own wisdom. Deborah tries to ask the biggest questions she can come up with. Typically that elicits a “Huh! I need to think about that for a minute.” Sometimes she has to say, “Don’t think about it. Feel it.” She sees her skill as being able to see what is in you, reflecting it back, and helping you notice what’s there. She says that when she can see herself clearly, she can stand in front of other people with less fear, more courage, and more love. She says we have good methods to bring, changes to bring, and skills to teach, but if we are stressed out when we’re doing it, that becomes part of our message. She says that for too long we’ve been told, ”Suck it up! Life is hard. You don’t have to love your job. The stress is part of the package.” In contrast, she believes that people who are not constantly stressed out can bring so much more to their work. Creating a joyful workplace starts with authenticity. When you are not trying to conform to somebody’s idea of who you should be, all that extra energy is left over to simply do great stuff. Authenticity both reduces stress and frees your uniqueness. Shane pointed out that authenticity requires vulnerability. Deborah says that is where leadership comes in: to create safety. A leader who doesn’t feel safe will have trouble creating safety for others. When we ask people to be vulnerable, it has to fall into a place of trust. That trust must be built first and that is a leadership skill. Shane asked how one builds that trust. Deborah pointed to the book Liftoff by Larsen and Nies (https://www.amazon.com/Liftoff-Start-Sustain-Successful-Agile/dp/1680501631). We build trust, she says, by talking openly about things and being accountable to one another. She also referenced The Speed of Trust by Stephen M. R. Covey (https://www.amazon.com/SPEED-TRUST-Thing-Changes-Everything/dp/1416549005) for building trust and repairing trust when it is broken. Shane asked about the state of diversity. Deborah said that part of the state of diversity right now is, “Oh look at how diverse we are!” but this is not the same as everyone feeling welcome to contribute their differences. Inclusion is honestly welcoming differences and giving those differences a proper reception. Shane asked about Ten Women Strong and Deborah described how the Ten Women Strong #WomenInAgile program lets women start from a common set of values from Agile. The group helps them to recognize their authenticity, celebrate it, and start designing to turn that into what they need. She described how the program helps women meet their own needs so that they fill the well and have more to give out to others. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/deborah-hartmann-preuss-on-creating-joyful-workplaces/id1161431874?i=1000449085542 Website link: https://soundcloud.com/infoq-engineering-culture/interview-deb-priuss JESSICA KERR ON LEGACY CODE ROCKS The Legacy Code Rocks podcast featured Jessica Kerr with hosts Andrea Goulet and M. Scott Ford. Jessica has been a software developer for twenty years. One of her obsessions is how, as developers, we have a unique power to change our own environment. It gets even more interesting when we change the environment our team works in.  They talked about symmathesy. It starts with systems thinking, where people realized that you can’t reduce a system to its parts, understand the parts, and expect that to extend to an understanding of the system as a whole. You need to understand the relationships between the parts. Anthropologist Nora Bateson took this idea further when she realized that it is not just that the relationships between the parts matter; each part is constantly changing as a result of its relationships to the others. She called this symmathesy. Scott asked how awareness of the symmathesy of software development has changed the way Jessica does her work. Jessica says that if you look at a software team as a socio-technical system of humans and software based on mutual learning, the trickiest part is the line between the humans and software. The interface between the humans and the software is low bandwidth and this has made Jessica appreciate the value of tooling and how tools need to be customized for every different software system and every group of people. Andrea asked how Jessica can explain those benefits to those who are in charge of budgets and in charge of predicting what will be delivered. Jessica says that people are starting to notice developer experience and developer productivity. For example, these topics show up at conferences more today than they used to. Jessica related the symmathesy of software development back to Andrea’s article on technical debt as communication debt. When you have a mental model of the software, that software is alive to you because you can change it. But if you add another person who doesn’t yet have that mental model, that software is dead or legacy to them because, to them, that software is not safe to change. They talked about 10x developers and how much of their productivity comes from being the original author of the system. Building a mental model from a system that somebody else wrote is much more difficult than writing a system yourself.  Andrea pointed out that from the original system author’s perspective, the other engineers seem less capable because they are struggling to understand something that seems obvious to the original author. Jessica says to always replace the word “obvious” with “I can’t explain it, but...” Jessica says she’s learned that whenever she thinks someone else is stupid, chances are they know something she doesn’t, and this is why their actions don’t make sense to her. Jessica is talking about avoiding the fundamental attribution error. She went on to talk about the difficulty of transferring knowledge. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/symmathesy-with-jessica-kerr/id1146634772?i=1000449136678 Website link: http://legacycoderocks.libsyn.com/symmathesy-with-jessica-kerr NIR EYAL ON PRODUCT LOVE The Product Love podcast featured Nir Eyal with host Eric Boduch. Eric asked Nir what inspired him to write his new book Indistractable. Nir says that Indistractable is a pro-human, pro-tech book about being able to control your attention and manage all sorts of distraction. Half the book is about how individuals can become indistractable and the rest is about how to help others or our environments become indistractable. When Nir was researching the book, he was surprised to discover that all of our behaviors are driven by a desire to escape discomfort. He says that if you want to become indistractable, you need to start with mastering your internal triggers.  We also need to be aware that the companies we work for are creating much of the distraction. If a company has the wrong kind of culture, that is, one that is high expectation and low control, it causes psychological discomfort. In these cultures, we strive for control by sending more emails, calling more meetings, and distracting ourselves and others. Another surprise for Nir was learning that technology at work is not the source of distraction. Distraction at work is a symptom of a dysfunctional workplace culture. For example, group chat apps like Slack are considered distracting. If the technology was the culprit, he asks, shouldn’t the people who work at Slack and use it most be the most distracted people? Slack doesn’t have this problem because they have a healthy workplace culture. This is relevant to managers because, unless you have three factors in your workplace, you will always have distraction. The three factors are: 1) an environment that provides psychological safety, 2) a forum for people to air concerns, and 3) leaders who exemplify what it means to be indistractable. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/nir-eyal-joins-product-love-to-talk-about-creating/id1343610309?i=1000449384509 Website link: http://productlove.libsyn.com/nir-eyal-joins-product-love-to-talk-about-creating-better-products-and-meetings DAVE SNOWDEN ON THE JIM RUTT SHOW The Jim Rutt Show featured Dave Snowden with host Jim Rutt. Jim asked Dave to explain Cynefin, the conceptual framework that Dave created to aid in decision-making. Dave says that Cynefin is based on a fundamental divide into ordered systems, complex systems, and chaotic systems. There is a phase shift between these types of systems rather than a gradation. An ordered system has a high enough level of constraint that everything is predictable. An example is such a constraint is how we all drive on the left in the UK and on the right in the US. This is called an “obvious” approach to order. The relationship between cause and effect is obvious. Another type of order is “complicated”, where there is still a right answer and, for experts, it may be obvious but, for the decision-maker, it isn’t. You sense/analyze/respond and you may discover the right answer with less precision. It is the domain of good practice, not best practice. If you over-constrain a system that is not naturally constrainable, sooner or later it fragments into chaos. If you fall into chaos accidentally, you no longer sense/analyze/respond, but instead you act/sense/respond. An example is Clayton Christensen’s notion of competence-induced failure: being so good at the old paradigm that you don’t see the change coming and the change becomes catastrophic for you. A complex system is one that has enabling constraints. Everything is somehow connected to everything else but the connections aren’t fully known. One concept is the dark constraint, referencing dark energy, where we can see the impact of something without knowing where the impact is coming from. You may want to compare this to the notion of symmathesy from Jessica Kerr’s appearance on Legacy Code Rocks. In a complex-adaptive system, the only way to understand it is to probe. One of Dave’s definitions of “complexity“ is: if the evidence supports conflicting hypotheses of action and you can’t resolve those hypotheses within the timeframe for a decision from the evidence, the situation is complex. In Cynefin, you don’t try to resolve it, you construct a safe-to-fail micro-experiment around each coherent hypothesis and you run them in parallel. That, in turn, changes the dynamics of the space and a solution emerges. The final domain is the domain of disorder. This is the state of not knowing which of the other systems you are in. It is a type of inauthenticity. If your natural tendency is to bureaucracy, you are likely to impose order when it is inappropriate. If your natural tendency is towards complexity and emergence, you may choose not to impose order when it would have been more appropriate to impose it. The essence of Cynefin is to say, “context is key.” Dave got fed up with management fads that said things like, “business process reengineering is universal” or “the learning organization is universal.” None of these are universal. They all work within a specific context. So part of the function of Cynefin is to decide what context you are in before you decide what method you will use. They went on to talk about Apex Predator theory, agent-based modeling, “anticipatory triggers”, artificial intelligence, Nicholas Nassim Taleb, and many other topics. I particularly liked what Dave had to say about what people who work on artificial intelligence should be trained in. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/ep11-dave-snowden-and-systems-thinking/id1470622572?i=1000449087845 Website link: https://jimruttshow.blubrry.net/dave-snowden/ MIKE BOWLER ON LEGACY CODE ROCKS The Legacy Code Rocks podcast featured Mike Bowler with hosts Andrea Goulet and M. Scott Ford. Mike has been writing code for thirty-five years. In the late nineties, he got frustrated with watching projects fail. He was working for a big bank and they would celebrate when they shipped something, but they knew it wasn’t what the customer wanted. Looking for something better, he found the XP community. He decided he needed to get better at the “people stuff.” This took him into neuroscience, psychology, hypnosis, neurolinguistic programming, and body language. He talked about Clean Language. Clean Language came originally from therapy. It was modeled on the style of therapy used by a therapist named David Grove, who himself never formalized his process. Clean Language is a set of questions that don’t contaminate the metaphors of the people you are questioning. He used the example of a metaphor of a head “exploding” with ideas to describe how to avoid contaminating a person’s metaphor. They talked about Judy Rees’s Lazy Jedi questions which are named that way because, if you only ask those two questions over and over, it is like you are using Jedi mind tricks. The questions are, “What kind of X is that?” and “Is there anything else about X?” If the metaphor is “my head is exploding with ideas,” the Lazy Jedi questions become: “What kind of exploding is that?” and “Is there anything else about that exploding?” Some people tell Mike that, as a software developer in a highly technical environment, they don’t use many metaphors. Mike begs to differ. He says that the metaphors are so deeply embedded that they don’t notice any more. A bug is a metaphor. A cache is a metaphor. Some metaphors are blatantly obvious, like “the band was on fire,” and some are really subtle, like, “I have a lot of bananas.” You aren’t using the exact definition of the word “lot” but are using it as a metaphor. They went through a clean language exercise in which Mike asked Scott about what he is like when performing at his absolute best and, based on his answers, got deeper and deeper into Scott’s metaphor. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/unconscious-behavior-in-coding-with-mike-bowler/id1146634772?i=1000447835119 Website link: http://legacycoderocks.libsyn.com/unconscious-behavior-in-coding-with-mike-bowler LINKS Ask questions, make comments, and let your voice be heard by emailing podcast@thekguy.com. Twitter: https://twitter.com/thekguy LinkedIn: https://www.linkedin.com/in/keithmmcdonald/ Facebook: https://www.facebook.com/thekguypage Instagram: https://www.instagram.com/the_k_guy/ YouTube: https://www.youtube.com/c/TheKGuy Website:

Today Pilar explores the paths that a diverse range of leaders of remote teams have travelled, to reach their present roles. Journeys of learning, self awareness and personal growth… Some inspiring conversations, which we will share with you in full later in the year. But first... What’s going on? Our quick round-up of remote work news and conversations: Online meetings: A new series of articles curated by Judy Rees, and featuring many of our previous guests, as well as Pilar herself, discussing the social connection aspect of online meetings, and we’ll have Judy on the show to talk about all the issues that emerged. Minds at Work contact us about learning and development in remote teams, so we referred them to Buffer and their exemplary approach to managing and funding professional development - growth mindset, rather than training, for a start.  Breakout rooms - a feature of face to face workshop facilitation since forever, and so far limited to Zoom online. But you can hack MS Teams, or Skype, or anything else, to do breakout sessions if you use different channels, for each room. Reminds us all that it’s not which tool, but how you agree to use it, that matters… Even if it takes a little more prep. Don’t forget to share with us ‘what’s going on’ for you, and there’s more news, of course, in our newsletter. Now lets meet our remote leadership guests, who discussed multiple dimensions of remote leadership in a series of in-depth conversations with Pilar (please see full shownotes for details) Laïla von Alvensleben Laïla is Head of People Ops at Mural, a visual collaboration tool for planning and brainstorming Marcus Wermuth Buffer Mobile Lead Tim Burgess Shield GEO Millie Blackwell Showcase Workshop  If you enjoyed these insights, do look out later in the year for the full interviews with each of these inspiring guests

This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences. In this podcast Shane Hastie, Lead Editor for Culture & Methods, spoke to Judy Rees about making remote meetings effective, clean language, the series of articles she is curating for InfoQ and the upcoming remote meeting that our listeners/readers are invited to participate in. Why listen to this podcast: • Remote meetings and the need for remote collaboration is not new • Real, interactive, participative meetings and training conducted over video conference is now possible • When you are in a remote meeting, each person who participates in the meeting brings a part of the meeting room with them • Quality of conversations matters; if you want high-quality conversations then you need to allow time for human, social interactions • By having participants turn on their cameras you make the video meeting more compelling than the distractions around the participants More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2mcbhlt You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2mcbhlt

In this episode, we hear from how different people are going about growing their companies. They have different customers, different recruitment processes and different ideas about the size and make up of their workforce. However, they have one thing in common: their employees are distributed over different geographical locations. What's Going On section links: Harvard Business School’s research summary “How Companies Benefit When Employees Work Remotely” Highlights from Flexjobs 2019 Annual Survey. ">Appear.in has changed its name. Find out why here: https://whereby.com/information/brand Judy Rees and Lisette Sutherland are running a series of workshops on Running Remote Meetings. Starting 18 Sept 2019, book here: https://www.tickettailor.com/events/remotetogether/289398 Info Q is publishing a series of articles on Remote Meetings, and celebrating the series with a session on Mastering Remote Meetings, on 1st October! Details here. Finally, news from Virtual not Distant: Our online course Leading Remote Teams through Visible Teamwork is cooking in the online oven, register here to be alerted of when it goes live. ">Growing a Remote Organisation 22.56mins. Wade Foster and Jeremiah Smith talk about their first steps in setting up the company and why they decided to set up their businesses. Our guests explain why they started to employ people at Zapier and Simple Tiger. 29.40mins. Pilar explains the nature of employment at Virtual not Distant; Wade explains how they recruit at Zapier; Jeremiah talks about his own process when looking for other people to hire; while third guest Tim Burgess takes on a different strategy when looking for employees for Shield GEO.
 
 43.40mins. So far, hiring for remote seems very similar to hiring for colocated. However, there is one thing that makes a huge difference when you’re growing a remote company: Timezone differences. Tim and Wade discuss their thoughts and experiences around hiring globally and asynchronous (and text-based) communication specifically. 54.00mins. Hiring globally means that you can grow and grow and grow and grow… but that’s not on everyone’s mind.

Recorded at Øredev 2018, Fredrik talks to Judy Rees. We start from Judy’s presentation Getting them to get it and discuss the challenges of really listening, communication, and the how the clean language technique can help you both understand others better, and get your own ideas across better as well. Thank you Cloudnet for sponsoring our VPS! Comments, questions or tips? We are @kodsnack, @tobiashieta, @iskrig and @bjoreman on Twitter, have a page on Facebook and can be emailed at info@kodsnack.se if you want to write longer. We read everything we receive. If you enjoy Kodsnack we would love a review in iTunes! You can also support the podcast by buying us a coffee (or two!) through Ko-fi. Links Øredev 2018 Judy Rees Judy’s presentations at Øredev 2018 - Getting them to get it, and Overcoming the difficulties of remote meetings Clean language Woody Zuill Judy on Youtube Olaf Lewitz Chris Voss Never split the difference - Chris’ book David Grove - discoverer(?) of clean language Teletext Arrival Caitlin Walker Penny Tompkins and James Lawley cleanlanguage.co.uk learncleanlanguage.com Titles I would present you as a Jedi master Jedi mistress A master listener As a result of paying attention Listening has such a low status in the world Don’t talk and don’t think about talking It’s against our programming to pay complete attention Paying attention is an active pursuit A question is a much more precise tool The nearest thing the FBI have to a Jedi mind trick The tools to reason about conversation See through the leaves Enabling them to heal themselves It’s designed for use with humans People are really rubbish at saying what they want in all kinds of domains of their lives Humanity is currently the limit The modeling brain Their model of David’s model

Recorded at Øredev 2018, Fredrik talks to Judy Rees. We start from Judy’s presentation Getting them to get it and discuss the challenges of really listening, communication, and the how the clean language technique can help you both understand others better, and get your own ideas across better as well. Thank you Cloudnet for sponsoring our VPS! Comments, questions or tips? We are @kodsnack, @tobiashieta, @oferlund and @bjoreman on Twitter, have a page on Facebook and can be emailed at info@kodsnack.se if you want to write longer. We read everything we receive. If you enjoy Kodsnack we would love a review in iTunes! You can also support the podcast by buying us a coffee (or two!) through Ko-fi. Links Øredev 2018 Judy Rees Judy’s presentations at Øredev 2018 - Getting them to get it, and Overcoming the difficulties of remote meetings Clean language Woody Zuill Judy on Youtube Olaf Lewitz Chris Voss Never split the difference - Chris' book David Grove - discoverer(?) of clean language Teletext Arrival Caitlin Walker Penny Tompkins and James Lawley cleanlanguage.co.uk learncleanlanguage.com Titles I would present you as a Jedi master Jedi mistress A master listener As a result of paying attention Listening has such a low status in the world Don’t talk and don’t think about talking It’s against our programming to pay complete attention Paying attention is an active pursuit A question is a much more precise tool The nearest thing the FBI have to a Jedi mind trick The tools to reason about conversation See through the leaves Enabling them to heal themselves It’s designed for use with humans People are really rubbish at saying what they want in all kinds of domains of their lives Humanity is currently the limit The modeling brain Their model of David’s model

Judy Rees, our guest today, has helped dozens of trainers, coaches, and facilitators through live online training. As a news editor and a media executive, she has extensive experience managing large remote teams. She is the co-author of Clean Language: Revealing Metaphors And Opening Minds, and a regular keynote speaker at Agile and other events around the world. In this episode, we talk about the power of clean language and how it can provide us with the tools and frameworks to develop a deeper relationship with (and better understanding of) our teams. Judy provides the listeners with specific techniques for giving and receiving feedback (actual useful, step-by-step ones, not your usual management blog post snake-oil) and engaging in deep communication with the people working with you. We also discuss topics such as the challenges of video communication, cultural norms, and degrees of separation, as well as some strategies on how to build psychological safety in the team.

What if you could upgrade your speaking and writing in the same way as you upgrade your favorite apps and hardware? What if you had a set of language tools - frameworks and questions - that you could wield as productively as your coding, marketing or management suites? Judy Rees gives us this, in the form of Clean Language. Welcome to the DistantJob Podcast, a show where we interview the most successful remote leaders, picking their brains on how to build and lead remote teams who win.Judy Rees, our guest today, has helped dozens of trainers, coaches, and facilitators through live online training. As a news editor and a media executive, she has extensive experience managing large remote teams. She is the co-author of Clean Language: Revealing Metaphors And Opening Minds, and a regular keynote speaker at Agile and other events around the world.In this episode, we talk about the power of clean language and how it can provide us with the tools and frameworks to develop a deeper relationship with (and better understanding of) our teams. Judy provides the listeners with specific techniques for giving and receiving feedback (actual useful, step-by-step ones, not your usual management blog post snake-oil) and engaging in deep communication with the people working with you.We also discuss topics such as the challenges of video communication, cultural norms, and degrees of separation, as well as some strategies on how to build psychological safety in the team.————————Want to continue the conversation with Judy? Books:From Contempt To Curiosity by Caitlin Walker (https://amzn.to/2U83OEf)Clean Language by Wendy Sullivan and Judy Rees (https://amzn.to/2FvweOg)Your Clean Language Questions Answered by Judy Rees (https://amzn.to/2FARsul) Recommended Websites & Software: https://liberatingstructures.com  https://qiqochat.com  https://videofacilitator.com  https://personifyinc.com/products/presenter  Judy’s Businesses & Courses: https://judyrees.co.uk  https://reesmccann.com  https://school.lucidmeetings.com/p/engaging-distant-participants  https://www.eventbrite.co.uk/e/remote-meetings-masterclass-how-to-rock-your-online-and-hybrid-meetings-tickets-58635770167 ————————As always, if you enjoy the podcast, we humbly ask that you leave a review on iTunes or your podcast syndication service of choice – and if you could share it, that would be even better!Need that one incredible employee to bolster your team?  Get in touch at https://distantjob.com/contact/  and we’ll find you who you need.

Die eigene Innenwelt erkunden mit GFGast Doris Leibold Haben wir das nicht alle gern? Sein dürfen wie wir sind? Gehört und gesehen zu werden in unserer Individualität? Echtes Interesse durch den anderen zu erfahren?  Heute haben wir GFGast Doris Leibold zu Besuch. Sie ist Clean-Coach und lässt uns an der Welt der Clean Language teilhaben. Der aus Neuseeland stammende Psychotherapeut David Grove hat es aus der Traumatherapie entwickelt. Es ist eine Coachingmethode, die die Wahrheit, Sichtweise und Andersartigkeit des Coachee würdigt, akzeptiert und respektiert.  Anstatt als Coach zu lenken, entsteht ein Raum für Neugierde auf den anderen und seine Innenwelt, seine Bilder, seine Sichtweisen. Denn alles, was wir Menschen erleben, speichert unser Gehirn in Metaphern, also Bildern ab. Dies kann z.B. eine "Spielwiese" für das Wort "Freiheit" sein. Diese Bilder sind sehr individuell, weil wir alle unterschiedliche und ureigene Assoziationen zu Wörtern haben. Wenn es uns gelingt an diese Bilder zu kommen und sie für uns zu nutzen, lernen wir uns selbst besser zu verstehen und können u.a. Antworten finden, die unser Unterbewusstsein für unser Problem, bzw. unsere Fragen des Lebens, bereit hält.  Dem Coach erlaubt es zuzuhören, ohne zu intervenieren oder eine Lösung finden zu müssen. Es kann auch Demut lehren, wenn wir erkennen, dass wir nie wissen können, was irgendetwas für den anderen bedeutet. Wie dies aussehen kann, berichtet uns Doris und zeigt uns auch anhand einer Demo wie das funktioniert.  Clean Language als Technik findet seinen Einsatz:  hauptsächlich im englischsprachigen Raum als Prozessbegleitung beim Veränderungswunsch  im therapeutischen Bereich in der Teamentwicklung In der Schule z.B. als Clean-Set-Up zum Schuljahresbeginn   http://www.weitwärts.de/   Literaturempfehlungen für Starter zum Thema Clean Language [[ |1845901258/Clean Language: Revealing Metaphors and Opening Minds von Wendy Sullivan und Judy Rees|]][[ |0953875105/Metaphors in Mind: Transformation Through Symbolic Modelling (Englisch) von Penny Tompkins und James Lawley|]] Eine Übung zum Selbst-ausprobieren ohne Partner findet sich hier: "https://www.landsiedel-seminare.de/coaching-welt/wissen/coaching-tools/clean-language.html#uebungen https://www.landsiedel-seminare.de/coaching-welt/wissen/coaching-tools/clean-language.html#uebungen   Wir wünschen Dir viel Freude mit dieser Folge. Wenn Du magst, hol Dir jetzt den Newsletter und bleib dran beim Thema GFK: https://podcast.gfk-trainer.de/episoden Abonniere unsere GFK-Impulse auf Telegram: https://t.me/gfkImpulseGFCast Hier erfährst Du mehr über uns und den GFCast: https://gfcast.de oder schreib uns: gfcast@gfk-trainer.de

Haben wir das nicht alle gern? Sein dürfen wie wir sind? Gehört und gesehen zu werden in unserer Individualität? Echtes Interesse durch den anderen zu erfahren?  Heute haben wir GFGast Doris Leibold zu Besuch. Sie ist Clean-Coach und lässt uns an der Welt der Clean Language teilhaben. Der aus Neuseeland stammende Psychotherapeut David Grove hat es aus der Traumatherapie entwickelt. Es ist eine Coachingmethode, die die Wahrheit, Sichtweise und Andersartigkeit des Coachee würdigt, akzeptiert und respektiert.  Anstatt als Coach zu lenken, entsteht ein Raum für Neugierde auf den anderen und seine Innenwelt, seine Bilder, seine Sichtweisen. Denn alles, was wir Menschen erleben, speichert unser Gehirn in Metaphern, also Bildern ab. Dies kann z.B. eine "Spielwiese" für das Wort "Freiheit" sein. Diese Bilder sind sehr individuell, weil wir alle unterschiedliche und ureigene Assoziationen zu Wörtern haben. Wenn es uns gelingt an diese Bilder zu kommen und sie für uns zu nutzen, lernen wir uns selbst besser zu verstehen und können u.a. Antworten finden, die unser Unterbewusstsein für unser Problem, bzw. unsere Fragen des Lebens, bereit hält.  Dem Coach erlaubt es zuzuhören, ohne zu intervenieren oder eine Lösung finden zu müssen. Es kann auch Demut lehren, wenn wir erkennen, dass wir nie wissen können, was irgendetwas für den anderen bedeutet. Wie dies aussehen kann, berichtet uns Doris und zeigt uns auch anhand einer Demo wie das funktioniert.  Clean Language als Technik findet seinen Einsatz:  hauptsächlich im englischsprachigen Raum als Prozessbegleitung beim Veränderungswunsch  im therapeutischen Bereich in der Teamentwicklung In der Schule z.B. als Clean-Set-Up zum Schuljahresbeginn   "Wenn dieses Schuljahr so wird, wie du es gern hättest, dann ist es wie was?“ „Und damit dieses Schuljahr so wird, dann bist du wie was?“ „Welche Ressourcen brauchst du dafür?“ bei Polizeiinterviews als Kreativtechnik Die zwei Hauptfragen sind sehr simpel und lauten:  Was für eine Art von … ist dieses … ? und  Gibt es da noch etwas (über diese…) ? Mehr zu Doris Leibold: http://www.weitwärts.de/  Literaturempfehlungen für Starter zum Thema Clean Language [[|1845901258/Clean Language: Revealing Metaphors and Opening Minds von Wendy Sullivan und Judy Rees|]][[|0953875105/Metaphors in Mind: Transformation Through Symbolic Modelling (Englisch) von Penny Tompkins und James Lawley|]] Eine Übung zum Selbst-ausprobieren ohne Partner findet sich hier: https://www.landsiedel-seminare.de/coaching-welt/wissen/coaching-tools/clean-language.html#uebungen  Wir wünschen Dir viel Freude mit dieser Folge. Wenn Du magst, hol Dir jetzt den Newsletter und bleib dran beim Thema GFK: https://podcast.gfk-trainer.de/episoden Abonniere unsere GFK-Impulse auf Telegram: https://t.me/gfkImpulseGFCast Hier erfährst Du mehr über uns und den GFCast: https://gfcast.de oder schreib uns: gfcast@gfk-trainer.de

A conversation with Judy Rees, we take a dive into the realm of Clean Language and how it can help you understand yourself and those around you. For more on Judy's work, checkout:https://judyrees.co.uk/https://twitter.com/judyreesBeing Human is a FirstHuman production. For more on FirstHuman's coaching and leadership programmes, head to firsthuman.com.

A conversation with Judy Rees, we take a dive into the realm of Clean Language and how it can help you understand yourself and those around you. For more on Judy's work, checkout:https://judyrees.co.uk/https://twitter.com/judyreesBeing Human is a FirstHuman production. For more on FirstHuman's coaching and leadership programmes, head to firsthuman.com.

A conversation with Judy Rees, we take a dive into the realm of Clean Language and how it can help you understand yourself and those around you. For more on Judy's work, checkout:https://judyrees.co.uk/https://twitter.com/judyreesBeing Human is a FirstHuman production. For more on FirstHuman's coaching and leadership programmes, head to firsthuman.com.

When You Listen Better, Your Teammates Think Better Richard Kasperowski interviews Judy Rees. Judy is an author and an expert on Clean Language and distributed teams. Judy and I chat about attentive listening as the most important element of her best team ever. If you enjoy this conversation with Judy, be sure to check out her work at https://judyrees.co.uk/. Judy has a class on Clean Language coming up on March 9, 2018, in London https://kasperowski.com/event/london. Join hundreds of high-performers and subscribe to Richard’s newsletter at https://kasperowski.com.

"You want happy staff. You become more productive as the manager because you don't have to deal with the hassles." - Judy Rees Today on Lean Agile Management Podcast, we're talking to Judy Rees about effective communication in complex environments to learn how to improve team communication at work using a method called Clean Language. From the famous feedback sandwich to the Nonviolent Communication method, managers everywhere are eager to find an effective way to overcome the communication hurdles of a modern workplace. Different cultural backgrounds, distributed and remote teams make it even harder for contributors and managers to communicate effectively. Having poor communication in teams leads to misunderstandings and conflicts. Insufficient or ineffective communication is reported to have a direct effect on employee engagement, high employee turnover, and can even be the reason behind missed goals. Together, all these side effects lead to stress and anxious people are even harder to communicate with. Sounds like a vicious circle, doesn’t it? Wouldn’t it be great, if we could just glimpse into someone else's mind and just see why they do things the way they do? See what kind of meanings hide behind the words people say. The answer you’re looking for might be the Clean Language method. To understand what that is and how to use it, we’ve invited Judy Rees - a public speaker, trainer, and consultant as well as a co-author of a bestselling book called Clean Language: Revealing Metaphors and Opening Minds. Clean Language is a method initially devised by David Grove to help therapy clients explore their inner thoughts. In essence, it’s a very specific precision inquiry technique that’s built on the idea of probe request and response. The ultimate goal is to find out what it is that somebody really means by what they're saying even when they don't know themselves. The key points covered in the episode: The biggest challenge for modern management How to communicate effectively in highly unstable and complex environments Boosting team morale, company profits, and manager’s well-being with good communication What is Clean Language and how can it help you deal with business challenges? Giving feedback and understanding problematic employees Importance of effective communication (listening) skills in conflict resolution How to learn what's necessary for people to work at their best. Further Reading: “The Complete Guide to Managing Remote Employees” - free ebook by Kanbanize “Clean Language: Revealing Metaphors And Opening Minds” - book by Judy Rees How Do Agile Practitioners Benefit From Learning Clean Language? “From Contempt to Curiosity” - book by Caitlin Walker Shared leadership and self-organized teams Contact our guest: LinkedIn Twitter Website

Ever since I heard about 'clean language' I was not convinced it can be a thing.  Then I studied lingustics and decided it most definitely was not a thing, in fact it was a load of rubbish.  However, as opposed to ignoring and dismissing it I wanted to explore it.  So I got in touch with the guest of this podcast episode, Judy Rees.  We had a chat on Linked In where I said 'I thnk this is bunkum' and we arranged a call to discuss more.  I enjoyed that initial chat so much I wanted to get Judy on to the podcast and here she is.  So, we discuss: Clean language is not a thing - but there are degress of cleanliness  There is some peer reviewed academic and popular research to suggest clean language has a place (some links below) That the principles of clean language are set around a core set of questions with a fairly rigis structure and format which you interchange with another persons or peoples langauge (again more links below) I really enjoyed this chat and once again played with the format and asked Judy to use some 'clean language' questions on me.  Enjoy Links and resources David Grove's book from the world of therapy (where his studies began) https://www.amazon.co.uk/Conversations-Therapy-Problems-Solutions-Professional/dp/0393701557/ref=sr_1_1?ie=UTF8&qid=1508328796&sr=8-1&keywords=david+grove Judy Rees book https://www.amazon.co.uk/Clean-Language-Revealing-Metaphors-Opening/dp/1845901258 Judy Rees website http://judyrees.co.uk/ An example of using clean language as a methodology in Qualitative Research http://epubs.surrey.ac.uk/807943/1/BJM%20Clean%20Language%20pre-peer%20review%20version%20for%20open%20access.pdf Link to Nancy Kline website http://www.timetothink.com/thinking-environment/the-ten-components/ Clean approaches for Coaches https://www.amazon.co.uk/Clean-Approaches-Coaches-Conditions-Modelling/dp/095748660X From Contempt to Curiosity https://www.amazon.co.uk/Contempt-Curiosity-Conditions-Collaborate-ModellingTM-ebook/dp/B00LXOLICG/ref=sr_1_1?s=books&ie=UTF8&qid=1508333390&sr=1-1&keywords=from+contempt+to+curiosity  

Judy Rees is known worldwide as a practical implementer of an inquiry methodology called Clean Language, and is the co-author of the bestselling book on the topic, "Clean Language: Revealing Metaphors and Opening Minds". She's used Clean Language with individuals, groups and organisations all over the world to help them to change quickly - and in a way that ensures that the changes fit perfectly, so that they stay changed. She also teaches practical Clean Language skills, online and in in-person workshops. Recently she co-hosted Clean Language For Hypnotists with James Tripp. A former journalist and media executive, Judy is based in London, UK. The post 32: Interview With Judy Rees appeared first on Rapid ChangeWorks.

Judy Rees is known worldwide as a practical implementer of an inquiry methodology called Clean Language, and is the co-author of the bestselling book on the topic, "Clean Language: Revealing Metaphors and Opening Minds". She's used Clean Language with individuals, groups and organisations all over the world to help them to change quickly - and in a way that ensures that the changes fit perfectly, so that they stay changed. She also teaches practical Clean Language skills, online and in in-person workshops. Recently she co-hosted Clean Language For Hypnotists with James Tripp. A former journalist and media executive, Judy is based in London, UK. The post 32: Interview With Judy Rees appeared first on Rapid ChangeWorks.

Welcome to Episode 78 of Brain Software with Mike Mandel and Chris Thompson! We are communicating with you from the very centre of the trauma room of the hypnotic rash ER! That’s how serious this whole storm thing is getting…and the snow has arrived! Check out the show notes below and scroll down to listen to the podcast directly on this page. Keep sending us topic suggestions and show feedback. We love hearing from all of you! Here are the show notes for this episode: Mike gets off to a bad start by saying “testicle”. He’s irritated because of the blood in his eye, and the heavy snowfall he’s been shoveling while it’s not even winter yet. Mike promises to make no guinea pig laughs, but does just one. Mike is speaking remotely via Skype, despite his winter tires, because Toronto had 500 car crashes in one day! Chris preframes “the great content we have”… Chris and his wife Tildanna go for a walk together, despite the weather. Chris is way too interested in the subject, clearly thinking this is a promotional podcast for winter clothing. Mike calls Chris “Ken” but Chris continues. Registration is open for the May 8-12 Architecture of Hypnosis Class The training is already half full! Come to Toronto and study with us… Reminder: Karl Smith will be in Toronto at the World Hypnotic Epicenter to teach the Kinetic Shift for an entire weekend! Come out and be classmates with Mike and Chris! Check it out at mikemandelhypnosis.com/karl The Immense Power of Language is the Snow Theme today! Mike admits that he’s a stickler for precision in language…Don’t short-change yourself. “Try to get some sleep…” You’ll hear it in films all the time, and you know it’s not going to happen! Words have an effect! Here are the 3 influential models of language that Mike uses: Meta Model, Milton Model, and the Metaphor Model. The Milton Model is incredibly hypnotic! It directs attention inward to subjective experience. “Certain things are beginning to happen…notice that growing sense of ease…” This stuff is vague, folks! Mike invokes Peter Reveen so Mike impersonates him. “Ladies and gemmelemen…” Some hypnotists suggest, which enables the subject to disagree. We direct instead of suggest! (Mike spends a few seconds saying “Nome sane?” for his own amusement.) Mike brilliantly defines the models, beginning with the Meta Model. The Structure of Magic by Bandler and Grinder got it all started. (It’s still an excellent read.) The Metal Model uses language to clarify language… The Magic Question is What do you want? You must identify the target state. Jamie Smart and the shopping list metaphor. The Meta Model gives greater and greater specificity. Chris gives an example from his daughter Texephone’s life. Never assume! Humans generalize, delete and distort. It’s how we navigate life. The Milton Model is the opposite! Mindreading is when we think we know what someone’s thinking without asking them. The Milton Model throws all sorts of generalization, deletion and distortion at a person. The Metaphor Model is the use of Clean Language. David Grove, a New Zealand psychologist invented it. Clean Language prevents you from “leading the witness”. It stops us from imposing our metaphors and models of the world on our client. We use an average of 6 metaphors a minute! Mike thinks Clean Language is awesome! It extracts the subject’s metaphors. Just like in Mike’s MINDSCAPING, when the metaphor changes, the client changes too! Mike gives a huge plug to Judy Rees and Clean Language, and he’s not getting paid to do it. This is the last podcast of 2016! How sad… Chris explains how he’s re-structured the use of time in his life to develop a wider knowledge base. It’s working…Mike notices Chris is getting even smarter! Chris is also reading Clean Language, but warns us to beware of Parkinson’s Law: Any task will require the full amount of time allotted to its completion. Mike talks about selective gravity. Empowering Question: What will you do today to re-order the tasks in your life, to put the important stuff up front? Gus Grissom Update! Virgil Grissom spotted in Manhattan! Send your sightings to gusgrissom@mailinator.com Empowering Metaphor: Christmas, Brian McDowell, and the mechanical hockey game. Ending: Dennis Bryce-Morgan and the language Brilli, and the Spangler iron trader! Please leave a rating in iTunes, and send in your questions by email to info(at)mikemandelhypnosis.com  

Can you visualise the mood of your virtual team? Yes, you can, with the tool today's guest is creating. Pilar talks to Melanie Pürschel about how she's building the Mood Matrix. Introduction Pilar is running with Judy Rees a course on delivering your workshops online. More info here: https://www.eventbrite.co.uk/e/flipping-the-online-classroom-delivering-your-workshops-online-six-90-minute-classes-tickets-26919136863 More information on the Mentoring Group for Managers and Leaders of Virtual Teams here: http://virtualnotdistant.com/virtual-not-distant-mentoring-group/ Thanks to Saros Research! If you would like to get paid for your opinion on products, register with Saros through this link: https://www.sarosresearch.com/participate/join-saros-research/?id=100243   The Conversation with Melanie Pürschel Melanie explains what the Mood Matrix is. How will the experience be in a team using this tool? It works well as an early warning system. The Mood Matrix shows how the mood is changing. You then need to use the information to continue the process with the Team Mood Tracker. The next questionnaire starts to help you decide in what field of the team process you need to make changes. The most important factors for virtual teamwork we should look at to understand where we could change something if the team's mood is changing. We also need to look out for the team's mood being split. Some scenarios when you might want to move onto the next stage of tracking your team's mood. Consider the bio-rhythm of people when implementing the matrix. How Melanie developed her matrix through research, started back when she was at university. The subject of anonymity. Personal and team level results. Mel's own journey and her recent partnership building the product. (Pilar refers to Hugo Messer's story in a previous podcast episode.) Get in touch with Mel if you're at all interested in the product and if you have any suggestions of what tools it might integrate with. Who would find this tool useful? http://www.teammoodtracker.com/

Adam interviews Judy Rees Adam discusses Clean Language with Judy and inadvertently becomes a clean language client during the podcast –  Hypnosis in the news features a single story that has caused Adam to froth at the mouth somewhat – The… Read more › The post Episode 38 – Featuring Judy Rees appeared first on Hypnosis Weekly.

If you want to join the Slack Virtual Team Talk, let Pilar know through the VirtualnotDistant.com contact form.  Introduction 00:40 Pilar's been busy over the last month, so there are quite a few updates here, lasting about 15 mins. Meet the Virtual not Distant collaborators. Link to the new series of webinars on Working in Virtual Teams. The Virtual not Distant Academy is here: http://training-for-virtual-teams.teachable.com/ The first webinar is on Communication in Virtual Teams. Join us on 26 Jan for the next Virtual Team Talk Blab: https://virtualteamtalk.wordpress.com/ Virtual not Distant Bitesize 10:30 - 14:45  Say 'No' to Collaboration. How much time do YOU spend on collaborative activities? Pilar recommends 'Team of Teams'. The Conversation, with Judy Rees 19:35   The history of the RSA Reinventing Work Network, a space for people who want to change the way in which organisations are structured. Judy and Pilar (well, mainly Judy, as she is the guest today) talk about what has happened so far in the network. If you're in London on 19th January, join us for our next event: http://www.eventbrite.co.uk/e/rsa-fellows-reinventing-work-network-walking-the-talk-of-self-management-tickets-19799133742 You can watch the RSA talk with Frederic Laloux which inspired the creation of this network. https://www.thersa.org/events/2015/01/how-to-become-a-soulful-organisation/ Everyone has a piece of the puzzle, it's your job to find the others. 32:45  How does an open space work? Judy talks us through the format we're using in the next meeting. Lean coffee - open space online. 'Blended' networks - taking the face to face discussion online to deepen conversations and strengthen the network. 42:25  How Judy helps virtual teams to communicate better - by helping them get to know each other better! Team building in virtual teams. Clean language and the use of metaphor. How aware are you of the metaphors you use? We begin to trip over our metaphors!!! (How about you?) The first step is to understand each other - what do we do next? Getting to know others helps you to get to know yourself. Judy's e-course Virtual Leadership Secrets: http://learning.ly/products/virtual-leadership-secrets Check out Judy's new website - Pilar particularly enjoyed this post: http://judyrees.co.uk/why-im-giving-up-listening/

Working remotely has its benefits, but one drawback is the lack of connection with other members of the team. Communication expert Judy Rees discusses her work in virtual team building, and shares some thought provoking insights.

What's the relationship between "team" and collaboration; how many ways can people think about collaboration; what's the practical benefit of exploring collaboration metaphors?

Paul Crick explains to Judy Rees how to get out of your own way when collaborating!

Greg Orme, in converstation with Judy Rees, outlines how to ignite and lead business creativity.

Judy Rees holds the secret formula for helping your remote team work better together. We discuss how using metaphors helps create a common visual language we can all relate to. For more stories (and for more info on the book), visit www.CollaborationSuperpowers.com.