Podcasts about people ops

Chez Swan, la croissance vient majoritairement de l'usage plutôt que de la signature de nouveaux deals, même si un nouveau deal reste évidemment un générateur de croissance. Elle vient des transactions, des virements et des cartes que les clients existants génèrent au quotidien. Pour absorber ce volume sans bloquer un seul utilisateur final, il faut un métier rarement raconté en détail : l'Ops Ops, ou "OPS Excellence". Camille Biscay nous ouvre les coulisses de ce poste, où le forecasting des opérations devient le nerf de la guerre d'une fintech d'embedded banking.Camille a un parcours atypique. Bachelor en sciences politiques au Canada, philo, puis marketing chez Germinal et Batch, RevOps chez Pigment, et aujourd'hui pilotage des opérations d'une plateforme bancaire européenne. Avec un autre consultant dans son équipe, elle gère 13 flux d'opérations (transaction monitoring, KYC, customer care, support) et le staffing de plus de 150 personnes au jour près, sur un service délivré en marque blanche à des clients comme Pennylane.Ce que tu vas apprendre dans cet épisode :Pourquoi le forecasting devient critique quand ton business model repose sur les volumes de tes clients (B2B2B), et pas uniquement sur la signature de nouveaux clients, et l'impact que ça a sur la structuration des opérationsComment construire un forecast et une capacity planning ultra précis avec des Excel, en jonglant entre macro (plan de recrutement à 12-18 mois) et micro (planning jour par jour avec le mois de mai en "bête noire" à cause des ponts)Pourquoi Camille n'a pas encore complètement déléguer la création de son forecast à l'IALa conviction forte de Camille sur la posture d'un ops : "L'Ops qui n'a pas de champion en interne est tout seul et n'est pas écouté. Ton impact est zéro, ton évolution, c'est zéro"Notes complètes, ressources et captures de l'épisode : [lien]Chapitres :[00:00:00] Présentation de Camille et de son parcours, de Sciences Po à Ops Ops[00:15:42] Swan, qu'est-ce qu'une plateforme d'embedded banking en B2B2B[00:19:23] Le département opérations chez Swan, 13 queues à piloter[00:27:37] Sélection des clients et avant-vente, préparer la capacité d'onboarding[00:35:57] Construire un forecast à 12-18 mois avec 5% de variance acceptée[00:43:51] BPO, freelances, CDI : le staffing en flexibilité[00:56:32] Construire un modèle de forecast sans tomber dans le perfectionnisme[01:13:15] Pourquoi pas l'IA aujourd'hui[01:17:40] Le conseil clé : trouver des champions en interne, ne pas rester dans son équipeHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Amy Schwartz, Chief People Officer at Wiz, joined us on The Modern People Leader. We talked about why HR alone can't create a high-performance culture, why relationships and influence matter more than HR systems, and why "picking up the trash" - a leadership philosophy she picked up working in casinos - has stuck with her ever since.----  Sponsor Links:

Maria Fossarello est arrivée en France à 17 ans avec un rêve : bosser à la Commission européenne. Quinze ans plus tard, elle est VP RevOps de Welcome to the Jungle après sept ans chez BlaBlaCar (marketing puis Head of Paid Channel global, 20M€ de budget sur 21 pays) et un passage chez Qonto (Head of RevOps). Entre les deux, beaucoup de portes fermées au nez. La Commission européenne d'abord. Innocent ensuite, où elle a candidaté avec une photo d'elle et son smoothie préféré (résultat : réponse automatique). BlaBlaCar Londres, où on lui a proposé un poste de Country Manager qu'elle ne comprenait pas. Tout ce qui rend son parcours intéressant aujourd'hui s'est joué dans la façon dont elle a transformé ces refus en énergie, puis dans la façon dont elle a appris à prendre des sujets que personne ne réclamait dans ses boîtes successives. Cet épisode, c'est une plongée dans le quotidien d'un VP RevOps en scale-up, mais c'est surtout un manuel de carrière pour toutes les Ops qui veulent grandir avec leur boîte plutôt que d'attendre la promotion suivante.Ce que tu vas apprendre dans cet épisode :Comment monter en responsabilité sans titre officiel : sortir de sa fiche de poste, prendre les sujets vacants, et rester volontairement large pour multiplier les opportunités.Pourquoi un VP RevOps doit gagner la confiance de ses pairs (les autres VPs) autant que de sa propre équipe.La méthode 1:1 que Maria a affinée année après année : commencer par l'humain "comment ça va ?", refuser les 1:1 où elle parle toute seule, et pourquoi le peer coaching bat la progress review.Ce qu'il faut tuer en priorité dans une scale-up française : les meetings récurrents à plus de 6 personnes qui durent depuis trop longtemps, et l'illusion que travailler 12 heures par jour rend productif.La différence concrète entre un VP RevOps et un CRO en scale-up : Maria détaille son organigramme chez Welcome (CEO → CRO → 4 VPs en France et UK) et ce que ça change dans son quotidien.Sa position assumée d'anti-framework : pourquoi copier-coller un playbook entre deux contextes ne fonctionne presque jamais, et comment elle pense la priorisation par quarter à la place.Notes complètes, ressources et captures de l'épisode : [lien] Pour aller plus loin :Gemba (terme japonais) : aller sur le terrain avec son équipe pour comprendre un sujet complexe ensemble, pratique reprise de Qonto.Modjo et Dust : outils utilisés par Maria chez WTTJ pour faire des analyses approfondies sur les transcripts de calls (pricing, playbooks, objections).Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Recruté chez UPTOO en 2020 comme premier Sales Ops sans avoir jamais vendu un produit de sa vie, Lyes Boukeroui a fait quatre ans plus tard le pas que la plupart des Ops évitent : mettre les mains dans la vente pour de vrai. En ouvrant la quatrième verticale d'UPTOO comme premier sales de sa BU, avec un quota à atteindre comme tous les autres, il s'est offert un an de confrontation directe au métier de ses propres commerciaux. Et il en est revenu RevOps augmenté. Cet épisode raconte ce que ce passage de l'autre côté de la barrière lui a appris sur la vente, sur lui-même, et sur pourquoi les Ops gagnent à se rapprocher vraiment des commerciaux avant de vouloir réécrire la méthode. Comme le résume Lyes, "la vente, c'est pas un art, c'est une science, et c'est comme les sportifs de haut niveau, il faut s'entraîner tout le temps". Lyes a 34 ans, dix ans d'expérience, un passé d'arbitre de football semi-pro qu'il a recyclé en méthode d'auto-évaluation pour son académie commerciale. Il est aujourd'hui freelance Revenue Ops, en mission chez LegalPlace.Ce que tu vas apprendre dans cet épisode :Pourquoi se rapprocher des commerciaux est le meilleur carburant d'un Ops, et comment Lyes a gagné la confiance de 7 sales managers à son arrivée chez UPTOO en allant chercher un quick win pour chacun, manager par managerComment construire une académie commerciale qui tient, en partant d'un modèle inattendu emprunté à l'arbitrage de foot, avec des grilles de compétences en double colonne auto-évaluation et évaluation manager pour révéler les écarts de perceptionLa technique des "4 ponts brûlés" pour structurer le R2 d'un cycle de vente et désamorcer l'objection prix avant qu'elle n'apparaissePourquoi tous les Ops gagneraient à passer quelques semaines en prospection terrain, et où placer la limite avec les profils data ou tech qui n'ont pas l'appétenceComment Lyes co-construit ses lead scoring et ses outils avec les end-users, après s'être planté sur une V1 “over-engineerée” que ses propres sales n'ont jamais utiliséeComment il aborde l'IA dans Salesforce chez LegalPlace, et pourquoi l'expérience utilisateur sera selon lui le sujet le plus sous-estimé des projets IA Sales Pour aller plus loin :Business Operation Network : la communauté Ops dont Lyes est ambassadeur, et à laquelle il attribue une part importante de sa montée en compétencesWinning by Design : la formation Revenue Architecture (dont le fameux Bow Tie)Pavilion : newsletter Revenue et go-to-marketEagr : outil de coaching commercial par IAHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Kirsten Moorefield, Chief Strategy Officer & Co-Founder at Cloverleaf, Sarika Lamont, CPO at Vidyard, and Sarah Royer, Sr. Manager of People Ops at Nirvana Insurance, joined us on The Modern People Leader for a live discussion on AI coaching. We talked about what AI coaching actually means today, building these tools in-house versus buying, and why career growth will never be a perfect checklist.----  Sponsor Links:

La finance, vue depuis le terrain. Pas la finance qui clôture les comptes en silo : la finance qui s'assoit à côté des sales, qui détecte un churn avant le CSM, qui challenge la source de vérité unique d'une boîte SaaS. C'est le sujet jamais traité jusqu'ici dans Engrenages, et on le démarre avec quelqu'un qui l'a vécu de l'intérieur chez Batch.Mon invitée, Alice Hervet, a un parcours par accumulation : prépa lettres, droit rural, fiscalité chez McDonald's France, puis Finance Ops puis Head of Finance chez Batch (CRM marketing), advisor pour des boites industrielles, et désormais CFOO de Koolboks. Elle est aussi ambassadrice du Business Operations Network.Ce que tu vas apprendre dans cet épisodeLe hack qu'Alice a utilisé pour entrer chez Batch quand toutes les startups la refusaientPourquoi le CRM doit rester la source de vérité unique (et comment la finance s'assure qu'il l'est vraiment)Comment la finance détecte un churn avant le CSM, et ce qu'elle en faitLa différence concrète entre un CFO, un Head of Finance et un Finance OpsComment construire un budget fiable quand tu n'as que trois ans d'historiqueLe concept de Radical Candor que Kim Scott a posé, et pourquoi Care et Performance ne s'opposent pasNotes complètes, ressources et captures de l'épisode : []Chapitres[00:00] Du droit rural à la finance startup[22:18] Le hack du stage chez Batch[32:33] Le quotidien d'une Finance Ops[41:51] CFO, Head of Finance, Finance Ops : qui fait quoi[49:15] Détecter le churn avant les autres[01:13:09] Construire un budget fiable[01:26:53] Radical Candor : Care et Performance ensemblePour aller plus loinRadical Candor de Kim ScottLe Business Operations NetworkLes podcasts cités par Alice : Equity 101 (Alexis Ménard) et Founding CrushHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Most companies are solving the wrong AI problem.They're asking, "How do we get people to use AI?" when the better question is, "How do we help people feel safe enough, supported enough, and clear enough to use AI well?" Those are not the same thing. You can force exposure. You cannot force trust, nor psychological safety.In this episode of The Evolved Caveman, Dr. John Schinnerer makes the case that enterprise AI adoption is failing for reasons that have almost nothing to do with the software — and almost everything to do with fear, leadership quality, and incredible emotional strain.Pulling from Gallup's State of the Global Workplace 2026 report, we look at a set of numbers that should make leadership teams sit up: Only 12% of employees in AI-implemented organizations strongly agree AI has transformed how work gets done Yet 65% say AI has had a somewhat or extremely positive impact on their personal productivity — a huge gap between personal gains and organizational transformation Manager-led adoption is one of the top two drivers of AI use - for better or worse  Employees whose managers actively support AI are 8.7x more likely to say AI has transformed how work gets done, and 7.4x more likely to feel AI helps them do their best work Global employee engagement dropped to 20% in 2025; manager engagement fell from 27% to 22% in a single year In finance, insurance, and tech, 31–32% of employees in AI-adopting organizations believe their job could be eliminated within five years Leaders themselves report higher stress, anger, sadness, and loneliness than individual contributors We also connect this to Google's Project Aristotle finding that psychological safety is the single strongest predictor of team performance — because if people are scared to look stupid, the team gets dumber.Dr. John then introduces Tether, a new project designed as a confidential resilience coach for employees navigating AI anxiety, layoffs, change fatigue, and the human mess companies keep ignoring while obsessing over rollout timelines. Tether is now opening pilot projects with forward-thinking companies.If you're a founder, executive, People Ops leader, or manager, this episode reframes AI adoption not as a compliance or training challenge, but as a leadership and human-systems challenge — the frontier where the next decade of competitive advantage will actually be decided.Learn more and join the Tether beta at tetheredconsulting.com.

Tom Healy from People Ops 360 joins the podcast today to discuss why investing in human resources is one of the smartest decisions a company can make. He and Dave explore what it really takes to build a strong organizational culture and how HR plays a critical role in shaping the employee experience. From hiring and development to engagement and retention, they break down how thoughtful HR strategies drive long-term success.

Melissa Theiss, Head of People Ops at Kit, joined us on The Modern People Leader to break down how HR leaders can build real business acumen using practical frameworks like Track-Racehorse-Jockey, her PeopleOps maturity diagnostic, and a 90-in-90 listening tour. We also walked through how to turn employee feedback into an actionable backlog and use it to shape a people strategy that supports the business first while staying people-centric.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode285Sponsor Links:

Jessica Zwaan joined us on The Modern People Leader for MPL Build's first-ever AMA, alongside Jalene Vandermey-Jackson from Workleap. We talked about what traditional HR mindsets must be let go to become builders, how to collect lightweight employee feedback to help build the right products, and more.----  Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode284Sponsor Links:

This is not a conversation about the future of HR. It's a conversation about what is already happening inside executive teams, inside HR organizations, and inside companies being reshaped by AI faster than most leaders are willing to admit.In this episode, I sit down with Keith Ferrazzi for a raw, unscripted conversation about power, voice, and transformation at the highest levels of leadership.Keith shares what he's seeing right now: HR organizations being cut dramatically as “people ops” gets automated, and the CHRO role being forced into a new standard, less compliance and consensus, more disruption, and enterprise leadership.We dig into why HR doesn't earn influence — it has to take it. We unpack why the real transformation center is shifting to the CHRO–CIO partnership, and why many companies are still treating that relationship like an afterthought.Keith also breaks down the next operating model he's studying: human–agent pairs. Not teams in the traditional sense but humans working alongside AI agents across procurement, supply chain, and core functions, and what HR must become to support that reality.This episode isn't theoretical. It's observational, direct, and grounded in the rooms where decisions are being made right now.If you're responsible for people, systems, culture, or scale — this conversation will meet you where you are.1) People Ops is getting automated - What Keith is seeing inside organizations as AI absorbs work that HR has historically owned.2) HR doesn't get a voice; it commands one - A real conversation about influence, disruption, and how CHROs are perceived at the executive table.3) The CHRO–CIO axis is the new center - Why transformation is being decided through the partnership between HR and technology leadership.4) Human–agent pairs are the next work model - What happens when collaboration, accountability, and decision-making include AI agents as working partners?5) Collaboration vs. consensus - How teams capture broader input without getting trapped in endless iteration, and why “landing the plane” matters.6) What high-impact leaders are doing differently - The behaviors and operating rhythm Keith is engineering inside executive teams right now.Keith referenced his work through Ferrazzi Greenlight, focused on building high-performing teams and leader-driven communities that accelerate transformation.Learn more here:https://www.ferrazzigreenlight.com- If you're serious about leading through disruption, not managing around it, this work is worth a look.

I'm thrilled to share some incredible insights from our latest podcast episode featuring the brilliant Tom Healy, co-founder of People Ops 360 and a leading expert in people performance systems. Tom has worked with prestigious organizations like the US Navy, Harvard Medical School, and Fortune 500 companies, and he's here to share his wealth of knowledge with us.Here are some key takeaways from our conversation that you won't want to miss:

L'ensemble des liens utiles : Besoin de former vos managers via notre Yaniro Leadership Program ? Prenez rendez-vous iciEnvie d'envoyer à vos managers la version auto-administrée de notre formation au management ? C'est ici : https://yanirowiki.co/kitEt pour retrouver les meilleures pratiques RH directement dans notre Yaniro Wiki c'est ici : https://yanirowiki.co/Découvrez un extrait du podcast de Yaniro avec comme invité Lancelot d'Hauthuille qui est co-directeur général et Daniel Lourenço qui est Head of People Ops chez Octopus Energy France.

"Instead of thinking in terms of using AI, think about it as managing AI. Manage it like you would a person." This is one of the ideas shared at the Responsibly Human AI Summit last week, where leaders in HR, People Ops, and Employee Engagement gathered to discuss and learn about how to use AI at work.Here's my initial take....After the EpisodeEnroll now for Communication Strategies for Managers:⁠https://maven.com/kimnicol/communication-strategies⁠~Get in touch to discuss private coaching, team workshops or off-sites:⁠https://kimnicol.com/⁠~Connect on LinkedIn:⁠https://www.linkedin.com/in/kimnicol/⁠

Pay transparency isn't a trend - it's a structural shift. If sharing salary ranges makes you nervous, it's not your employees - it's your compensation structure. In this episode, Kerri Roberts (Strategic HR & People Ops) breaks down how to build transparent, fair pay with salary bands, job levels, and a simple rollout plan that earns trust and improves retention. You'll learn:Why leaders avoid pay transparency (and the real risk of secrecy)How to build salary bands, career tiers, and clear criteria for raisesWhat “transparent pay” really means (without sharing individual salaries)A 4-step rollout: Data → Bands → Communicate → Incremental transparencyHow compensation data studies de-risk the process and align leadersWork with KerriCompensation Data Study (benchmarking + internal equity plan): saltandlightadvisors.com/contactHR in a Box (HR foundations + systems): saltandlightadvisors.com/workwithus Resource mentioned:What clarity without the caffeine crash? Try Kerri's personal favorite: Magic Mind and get $40 off your first order by using code KERRIROBERTS at check out or by going to https://magicmind.superfiliate.com/KERRIROBERTS Key ideas: pay transparency, salary bands, pay equity, compensation strategy, posting ranges, trust at work, retention, people operations.Support the show

Employee loyalty isn't dead - we killed it. One policy, one broken promise, one missed conversation at a time. In this solo episode, Kerri Roberts (20+ years in HR & People Ops) breaks down why trust eroded and how leaders and HR can rebuild it with practical, humble-efficient systems.What you'll learnThe “broken loyalty contract” and how policies replaced relationshipsWhy HR became the villain (and how to flip that script)The 3 things loyal employees feel: Seen, Safe, SupportedThe simple framework: Listen first → Act second → Lead alwaysReal stats leaders need to hear (engagement, retention, productivity)Low-lift plays that move the needle: stay interviews, MBWA, monthly kudos, manager check-ins, and better onboardingWork with KerriMini HR Audit (HR Health Check): saltandlightadvisors.com/hrauditHR in a Box (12-month HR foundation program): saltandlightadvisors.com/workwithus Resource mentionedIf you want to try Kerri's fav way to age in reverse, you can get 15% off your first order of NAD+ at rhonutrition.com/kerriroberts or use code kerriroberts at checkout. If this helped, hit Subscribe and share with a business owner who needs better HR (and more loyalty).Support the show

What does it mean to co-create a future that's not rooted in fear, but in connection, expansion, and conscious choice? In part two of our conversation with intuitive guide Cindy Aaker, we move beyond surface-level spirituality and dive deep into the energetic shifts reshaping our world—from AI and algorithmic decision-making to collective awakening, planetary upheaval, and yes, off-planet visitors too. :DWe also unpack Felicia's recent experience speaking at Startup Boston Week on the ethical dimensions of AI in hiring and performance, and explore how technology can either amplify fear or help us reconnect with each other, depending on how we choose to use it.This episode blends the practical and the metaphysical, the personal and the planetary. It's for anyone who feels like the world is in chaos and wants a reminder that something new is being born and we each have a part to play.Expect big feels, wild truths, and a surprising amount of hope!Listen to Part 1 of our conversation with Cindy hereChapters:(0:00:07) - Felicia and Rachel chatFelicia shares her experience at Startup Boston Week and thoughts on AI at work.(0:15:08) - Welcome Cindy! Navigating Fear in Aquarius AgeCindy reflects on societal changes, confronting hidden issues and navigating fear with higher guidance.(0:27:10) - Exploring Collective Fear and Shifting TimelinesCollective fear, cosmic phenomena, and timeline jumping are discussed in relation to current events and maintaining a positive energy level.(0:34:10) - Navigating Future Visions and Cosmic ShiftsThe Mandela Effect, timeline shifts, global inequality, astrological insights, heart-centered pursuits, and open-mindedness towards change.(0:50:22) - Embracing Positive Possibilities and EnergiesNegativity bias, mental framing, and positive thinking can transform our lives and lead to a fulfilling future.(0:55:25) - Overcoming Fear, System Breakdown, Cosmic ShiftResilience and awakening in the face of challenges, societal structures, generational impact, and preparing for transformative years ahead.(1:08:57) - Reclaiming Power Through Stillness and NatureReclaiming personal and collective power in a world dominated by the 1% and fear, through meditation and connecting with nature.(1:15:15) - The Power of Joy and VibrationPrioritizing joy leads to personal fulfillment, positive influence, and effortless progress in a harmonious world. Visit us at InclusionGeeks.com to stay up to date on all the ways you can make the workplace work for everyone! Check out Inclusion Geeks Academy and InclusionGeeks.com/podcast for the code to get a free mini course.

In this episode, Jamie Edwards—VP Talent & Org Development at Deliveroo and former tech founder—shares how applying product principles to Talent Acquisition can transform hiring.Hosted by Kathryne Friend, we explore Jamie's journey from engineer and founder to TA leader, and unpack a practical roadmap for building a user-centric hiring function: one that designs with candidates in mind, redefines success beyond offers, and applies AI only after rethinking the process itself.What you'll learn:- How product thinking can reshape recruiting-- Why hiring should start with candidate research- Key product maxims for TA (nail it then scale it, don't automate until it hurts)- Shifting culture: from “candidates should feel lucky” to “we're selling them”- Actionable advice for TA leaders to start small and scale impactIf you're in Talent Acquisition, HR, or People Ops and want a fresh blueprint for the future of hiring, this conversation is packed with insights you can put into practice today.This episode is sponsored by  Talentful - Subscription talent solutions for the world's most innovative companies.

Geanne Weaver-Hepler (Director of EX, Charlie Health), Allison Vendt (VP, People Ops & Head of EX at Dropbox), Nick Freeman (Co-CEO, Marco), and Brian Elliott (CEO, Work Forward) joined us to talk about what's broken with employee connection—and how to fix it. We explored practical frameworks for offsites, hybrid team building, and creating meaningful connection moments across distributed workforces.---- Sponsor Links:

Anna Wood, Editor at Startups Magazine, speaks to Shirley Baumer Co-Founder and CPO at DreamTeam, all about the role of AI in HR, the story of DreamTeam's co-founders meeting whilst working at Monday.com, and how there's growth to be found in uncertainty. 

In this episode of Content, Briefly, Jimmy Daly talks with Tia Fomenoff, VP of People Ops at PurposeMed. Tia shares her unique journey from marketing to people operations and offers a deep dive into today's hiring landscape, especially in tech and healthcare startups.They discuss the challenges of hiring in a competitive market, the impact of AI on recruiting and job applications, and how remote work has expanded talent pools — along with its effects on salary and company culture. Tia also shares insights on how companies balance strategic hiring, talent enablement, and diversity of roles across multiple brands and geographies. This episode provides a valuable perspective for content marketers and job seekers navigating a complex and evolving job market.We want to thank our friends at Brevo for sponsoring this episode! You can start for free or use the code SUPERPATH to save 50% on Starter and Business Plans for the first three months of an annual subscription. Try Brevo today and elevate your marketing efforts!************************Useful Links:Follow Jimmy on LinkedIn: https://www.linkedin.com/in/jimmydaly/Follow Tia on LinkedIn: https://www.linkedin.com/in/tiafomenoff/Open Positions at PurposeMed: https://www.purposemed.com/careersWade Foster discusses AI Fluency at Zapier on X: https://x.com/wadefoster/status/1930680089651425452/photo/1************************Stay Tuned:► Website: https://www.superpath.co/► YouTube: https://www.youtube.com/@superpath► LinkedIn: https://www.linkedin.com/company/superpath/► Twitter: https://twitter.com/superpathco************************Don't forget to leave us a five-star review and subscribe to our YouTube channel.

Anna Wood, Editor at Startups Magazine, speaks to Shirley Baumer Co-Founder and CPO at DreamTeam, all about the role of AI in HR, the story of DreamTeam's co-founders meeting whilst working at Monday.com, and how there's growth to be found in uncertainty. 

Anna Wood, Editor at Startups Magazine, speaks to Shirley Baumer Co-Founder and CPO at DreamTeam, all about the role of AI in HR, the story of DreamTeam's co-founders meeting whilst working at Monday.com, and how there's growth to be found in uncertainty. 

Eliza Jackson, Chief People and Administrative Officer at ButcherBox, joined us on The Modern People Leader. We talked about how operational excellence can protect and scale company culture, how her team built a "work in service of" mindset, and how ButcherBox is using AI agents to unlock capacity—not replace people.---- Sponsor Links:

In this episode of Talking Smack 415 we chat with Career Coach and Consultant, Kate Sargent @yourcareerplusone.  Kate is the founder of KJS Coaching & Consulting, where she has coached over 1,000 job seekers and helps businesses scale their people operations, and The Plus One Collective, a purpose-driven community for freelancers and consultants. She has 20 years of experience in People Ops at companies like The North Face, Method, and Allbirds.We chat about: How Kate got into coaching, built her business from scratch, and blew up by word of mouth and LinkedInLatest buzz word “fractional”- what it isThe generosity flywheel & abundance mindset (it's not just woo, it works)Salary negotiations - you always have to askNetworking reframe (and how to do it even if you're an introvert)Real talk about the job market, career coaching for recent college grads, career pivots in your mid 40s, how to use LinkedIn- and more.  Plus: we take audience questions from @hey_it'st0m, @theclassieprofessor, Abby, and a surprise text mid-recording. And Kate has a  mic-drop answer to the question she wishes people would ask her—but rarely do.And yes—somehow we end up talking about butt cheeks, which makes a bizarrely appropriate segue into my latest original song, My Bikini. Make sure you listen through to the end- we go out with it. Is it a career-limiting maneuver? We'll let you decide.Fasten your seatbelt for this fast-talking, takeaway-packed episode.  Share it with your peeps on the job hunt, in career transition, or wondering what's next.  We'd love if you rate and review so other peeps can find us too.   You can find Kate on all these links:  LinkedIn: https://www.linkedin.com/in/ksargeIG: https://www.instagram.com/yourcareerplusoneTikTok: https://www.tiktok.com/@yourcareerplusoneFacebook: https://www.facebook.com/yourcareerplusoneYouTube: https://www.youtube.com/@yourcareerplusoneAnd on Slack channels - the Plus One Collective and Fractional People People Share this episode with your friends and family who love to laugh. Subscribe to Talking Smack 415 and leave us a rating and review so more peeps can find us for laughter and friendship to feed your soul!

Kelli and Nolan critically examine Bolt CEO and Founder Ryan Breslow's announcement that they eliminated their HR department in favor of "People Ops", questioning whether this rebranding actually improves efficiency or just represents clickbait without meaningful organizational change. They explore the tension between removing perceived bureaucratic middlemen and maintaining necessary workplace oversight.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH NOLAN + KELLI ON LINKEDINNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—Related Links:Ryan Breslow's LinkedIn Post:https://www.linkedin.com/posts/ryanbreslow_bolt-has-eliminated-its-hr-department-activity-7340377688517365761-0TcL/—TIMESTAMPS:(00:00) Intro(00:13) Bolt's HR "Elimination" Announcement(01:11) You Gotta Understand the Source First(02:43) Way to Say Something Without Really Saying Anything(03:24) Discussion: Good HR vs. Bad HR and Over-Planning(04:37) Why HR Gets Targeted: Speed and Headcount Issues(05:36) Who is People Ops Really?(06:21) Sponsors: Planful | Metaview(09:21) Who is People Ops Really? (continued)(10:07) Business Risk and Future of HR Functions(11:01) The Shift Has Already Been Happening(11:58) The Work Doesn't Go Away(12:22) Future of Work: AI Coaching and Managing Agents(13:21) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

Due to the US holiday, 4th of July, I am re-publishing one of our greatest hits and most popular episodes. The “Best of 2024” episode features sixteen don't miss moments from HR executives and thought leaders who…So, who can you expect to learn from on this episode? Rhonda Morris, CHRO, ChevronJeffrey Pfeffer, Professor Stanford University and Author of 16 books including the “7 Rules of PowerKerrie Peraino, Chief People Officer at VerilyKevin Wilde, Executive Leadership and Talent Development Expert & AuthorKelly Monahan, Managing Director, Research Institute at UpworkDave Ulrich, Bob Eichinger, and Allan ChurchLybra Clemons, a C-Suite executive with experience leading talent, culture, and DEI Shaun Mayo, Chief People Officer, Arizona Cardinals Football ClubAmy Kates, Organization Design Expert, Consultant, Educator, and Author of Five BooksKevin Cox, Founder and President of LKC Advisory & Anthony Nyberg, Director, Center for Executive Succession at University of South CarolinaJordana Kammerud, SVP & CHRO, CorningLucien Alziari, EVP and CHRO of Prudential Financial, IncGinger King, CHRO, Kohler Co.Tim Richmond, EVP & Chief Human Resources Officer, AbbVieStephanie Lilak, EVP & Chief People Officer, Mondelez InternationalPrasad Setty, Lecturer, Stanford GSB, Advisor, Former VP at Google, People Ops and WorkspaceEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.

BEYOND TALENT ACQUISITION: LEADERSHIP SKILLS NEEDED TO EXPAND SCOPE   Talent Acquisition was the optimal specialism in the People Ops function during the ZIRP of hyper growth; but what organisations needed in 2019 is not what organisations need in 2025. We're already in a world where global growth is slowing, companies are getting smaller, more efficient, more automated. The need for everyone in Talent Acquisition is to expand scope but what skills are needed for us to get there?   - Lay of the land: State of Talent Acquisition - What is changing in terms of skills demand? - As companies become 'AI first', what does this mean for organisation structure and team size - Non-FTE: who is currently doing this and how does TA takes this on? - Workflow automation: can TA / HR take on the role of 'automators-in-chief'? - Internal mobility - how to unlock IM, retain the talent and reduce demand for external hire? - Technology: what innovations can support TA / HR expansion of scope? - It's too much - how to take on too much and still be effective? - How to delegate - How to hire and grow leaders to whom delegation is possible? - What the main attributes needed for a TA leader to expand scope? - What skills need to be developed? - How to accelerate the development of those skills?   All this and more, with Brainfood Live On Air.   We're with Johnny Campbell, CEO (Social Talent), Lyndsey Taylor, Global Head of HR Transformation (Brooks Automation), Christine Ng, Head of Talent (Quantum Motion) & friends   We are on Friday 20th June, 2pm BST   Click on the Save My Spot button to attend for free, and follow the channel here (recommended) to be notified for this and all future Brainfood Lives   Ep313 is sponsored by our friends Greenhouse   Hiring is hard, and getting it right is even harder. It's a core business-building function with high stakes that takes a lot of moving parts to see real success. You need workflows that accommodate how you function given your company size and goals. You need a user experience that hiring managers actually buy into. And you need an application process that locks talent in.   Only Greenhouse gives you all that in one platform.

In this episode, Amir sits down with Aaron Painter, CEO of Nametag, to explore how deepfakes and generative AI are reshaping identity security in the workplace. They discuss real-world attacks, such as the MGM breach, and how enterprises are responding with new technologies—from cryptographic identity verification to re-verification protocols. Aaron shares what companies are doing right, where they're vulnerable, and the role of identity in the future of enterprise security.

Panagiota Hatzis is the VP of Human Resources at HexClad Cookware, a hybrid cookware company. With over 15 years of experience in HR, she has led people and teams through hyper-growth, global expansion, and major cultural transformation. Panagiota is also an Executive Coach at MentorPass and Leaderology. Before HexClad Cookware, she was the Vice President of Human Resources at Common Thread Collective, where she helped scale the company from 20 to 80 employees across 10 states. In this episode… Scaling a company from $10 million to $100 million requires more than just great products or marketing; it demands an intentional and strategic approach to building and leading teams. Yet many leaders overlook people operations as a vital growth lever, treating HR as an administrative function rather than a revenue and culture driver. How can businesses rethink their people strategy to avoid burnout, misalignment, and stalled growth? People operations and organizational psychology expert Panagiota Hatzis emphasizes repositioning HR as a strategic business partner aligned with EBITDA goals. This requires maintaining relational equity — trust and mutual respect — between leaders and teams and optimizing processes to minimize burnout. Building culture intentionally through frequent communication, transparency, and accountability is crucial for maintaining alignment as you scale to the next stage of revenue.  In this episode of the Up Arrow Podcast, William Harris interviews Panagiota Hatzis, VP of Human Resources at HexClad Cookware, about using people operations as a strategic growth engine. She explains how to encourage guilt-free time off for employees, the difference between effort and authentic business results, and how to close the gap between leadership intent and the employee experience.

In this episode of The E1B2 Collective Podcast, AJ Vaughan unpacks a provocative insight sparked by a recent listen to The Ready Podcast: why do we expect the same average teams—who've struggled to innovate for years—to suddenly spark change just by “collaborating more”? He explores the seductive myth of internal DIY transformation, the overlooked power of psychological safety, and the real reason your team might be stuck in the mud.AJ challenges HR leaders and executives to rethink how they budget for capability-building—not just execution. He dives deep into the ROI of bringing in external experts, not to replace internal teams, but to level them up, build muscle, and transfer mindsets that actually stick. This one's for the CHROs, L&D leads, and People Ops innovators tired of spinning in circles with “collaborative mediocrity.”Stop doing more of the same and expecting better. Let's talk about what real change takes.

Jessica Zwaan joined us again on The Modern People Leader to break down how to hire for a people ops as a product team.She shared the 5 core skillsets needed, the importance of t-shaped talent, and how to use case studies to spot product thinking in HR Candidates.---- Sponsor Links:

Abby Brennan joined us on The Modern People Leader. We discussed the power of ONA as the “shadow org chart,” how it reveals hidden influencers, and why it may be key to building smarter, more connected teams in the age of AI.---- Sponsor Links:

Andrew and Sean talk about hiring tools, positioning MetaMonster, and Andrew's struggles to increase his publishing velocity. Meanwhile, Sean is slammed with inbound after RSA, is putting project management systems in place for Margins, and just got a pool table!  Links:Andrew's Twitter: @AndrewAskinsAndrew's website: https://www.andrewaskins.com/MetaMonster: https://metamonster.ai/Sean's Twitter: @seanqsunMiscreants: http://miscreants.com/Margins: http://margins.so/Sean's website: https://seanqsun.com/Apply to Miscreants: https://tally.so/r/nrWOlNFor more information about the podcast, check out https://www.smalleffortspod.com/.Transcript:00:01.27SeanWhat's up?00:02.35AndrewNot much, just digging through job applications for this senior product designer role.00:07.89SeanYeah. Yeah.00:09.34Andrewit00:09.45SeanHow's that going? Do you like it?00:10.30AndrewIt really makes me want to build an ATS.00:12.75SeanYeah.00:14.07Andrewi I looked at Home Run again, and00:15.97SeanUh-huh.00:20.47Andrewit's gone up to, like, their base price starts at, I think, $90 a month or something like that. and JJ has essentially built a, an Excel Google sheets, ATS, uh, which is solid.00:34.46AndrewIt's, it's not bad at all.00:34.71SeanMm-hmm. Mm-hmm.00:36.55AndrewI think the email automation stuff she's been trying to do isn't working yet. then I have spent a chunk of today trying to figure out how to run a script inside of Google sheets that'll,00:50.78Andrewintegrate with an AI detection API because so many of these applications are so clearly just copy and pasted from ChatGPT and not actual applications.01:00.49SeanI see. I see.01:02.97AndrewYeah.01:03.27SeanYou can use GPT for sheets.01:03.42AndrewWhich01:06.08SeanAnd then...01:07.03Andrewdo you think how how good is ChatGPT at detecting itself?01:12.38SeanI think if you give it a rubric, it it's good. Because, like...01:15.84AndrewI don't know if I know enough to give it a good rubric.01:18.86Seancan give you my, like... You know, it's not a rubric. It's just like, hey, generate this blog post. Don't use these words. Don't use this phrasing. Don't...01:27.51AndrewYeah, and you could try to kind of reverse that rubric.01:30.27SeanYeah, yeah.01:30.85AndrewYeah.01:31.58SeanGod, that's funny.01:33.39AndrewYeah. And, like, there's there's, like, a small part of me that is, like, well, you know, I don't...01:35.17SeanYeah.01:42.50AndrewI don't have a problem with you using ChatGPT to help you write your application. But if you're clearly just like, if it's 100% copy and pasted from ChatGPT, then I have no way of knowing if it's legit information or not, or if you're just completely bullshitting.01:53.80SeanYeah.01:58.15AndrewLike, I got several answers to the same question that seemed almost identical.01:58.74SeanYeah.02:04.19AndrewAnd I was like, hmm, okay, so this isn't a real life experience you had then probably.02:08.60SeanYeah, I bet. That's so funny. I bet there's like apps now also like apply with AI like one click and then it just generates that stuff.02:16.65AndrewOh, I'm sure there are. yeah Yeah, so I mean, I think part of it is...02:20.17SeanHow would you build an ATS differently? Let's build a bit sauce.02:27.31AndrewLike, I think it's an area where I would try to compete on price because ATS systems tend to be pretty fucking expensive. And so I think if you tried to be a fairly minimal, simple version that was at more of an entry level price, I think that's like step one.02:43.52AndrewNow, the shitty part is to build even a simple ATS. You're basically building a CRM, an email marketing system, and a form builder all in one. and like kind of a website builder too.02:54.26SeanYeah. Yeah.02:56.31AndrewSo it's it's not a simple product.02:59.09SeanHmm.02:59.43AndrewSo I totally understand why they're expensive. But I still think ah ah most of that is sunk cost, not like ongoing cost.03:10.24SeanYeah. Definitely03:10.80AndrewI don't think they're that expensive to operate. Just you know there's a high barrier to entry to build you the base features you need.03:14.24Seannot.03:20.98SeanHmm.03:22.20AndrewSo I think I'd do some of that. i think I would also, think it could be really interesting. Like I've always been interested in salary transparency and stuff like that.03:31.98AndrewSo I think it could be interesting to try to do some like, try to talk people into doing some data sharing around salaries and stuff like that.03:40.80SeanMm-hmm.03:41.87Andrewon both sides of the equation. i think it would be cool to build in, know, some, I remember when we, I know,03:52.68Andrewwhen we were trying to care about diversity, equity, and inclusion, and like learn about it, part of what people said you should do is like serve like conduct anonymous surveys to determine you know try to determine if there's what bias there is in your application process and like you know some people say you should hide names from applications and stuff like that and i yeah that kind of stuff04:25.09SeanYou could do a lessannoyingATS.com. Yeah.04:27.83AndrewYeah, like I think, and that kind of stuff was often hidden behind like really high enterprise prices.04:28.44Seancome04:33.54AndrewAnd so just making that stuff more widely available, offering good rubrics, like good default rubrics for like, here are good application questions. Like here's some templates you can choose from and here's a good rubric to like help you reduce bias in your process and doing some different stuff like that.04:49.85Seanyeah04:51.78Andrewthen just trying to make it balance that with also making it reasonably quick to eliminate people who clearly aren't a good fit and then like narrow your list down because those are the two kind of competing priorities for good hiring managers. is like On the one hand, you have a massive stack of applications to get through normally.05:11.51AndrewAnd on the other hand, you want to be respectful of people and like you you want to get through those in a reasonable amount of time while also giving people their due.05:15.57SeanMm-hmm. Mm-hmm.05:21.64AndrewAnd so trying to walk that balance with thoughtful tools.05:21.73Seanand05:24.68Seanyeah maybe like hard filters and soft filters as you're going through applicants it'd be cool like you i mean if it's cheaper it's better for smb and then the templates make a lot of sense because i mean hiring is hard your first hundred times i'm pretty sure especially because there's differ...

Jessica Zwaan joined us again on The Modern People Leader to unpack how to structure a people ops as a product team. She shared four ways to build an HR squad, how to use a spider diagram for squad design, and why it's smart to pilot just one squad first.---- Sponsor Links:

Bryan Power, Head of People at Nextdoor, joined us on The Modern People Leader. We talked about how the company is navigating its “third era” under the return of co-founder Nirav Tolia. We explored “The Founders Mentality”, embracing an owner's mindset, and Nextdoor's AI bootcamp.---- Sponsor Links:

Jessica Zwaan, COO at Talentful and author of Built for People,  joined us on The Modern People Leader.We talked about “human ops” versus “people ops”, the sprint planning process for her people team, and how nobody gets people ops as a product 100% right (and that's ok).---- Sponsor Links:

Jessica Zwaan returned to The Modern People Leader for a deep dive on how her PeopleOps as a Product philosophy came to life. We talked about the early days of the framework, writing her book, and the launch of MPL Build — a new collaboration between MPL and Jessica to bring the methodology to more teams.---- 

Jacki Lancaster is a former 8th grade math teacher and Higher Education professional turned Talent & People Experience Partner. She holds a Masters of Education with a focus on Administration and Supervision and is passionate about recruiting. Today we discuss the candidate and hiring manager experience, onboarding, the employee experience, company culture, and all things People Ops.   Find Jacki on Linkedin. Free Quiz: What career outside of the classroom is right for you? Explore the course that has helped thousands of teachers successfully transition out of the classroom and into new careers: The Teacher Career Coach Course Learn more about your ad choices. Visit megaphone.fm/adchoices

DOGE, US Fed Gov and the Future of HR & TA in the USA   We have to talk about DOGE.   The US Federal Government is the largest single employer in the United States at 2.5 million employees. The intent of the Trump 2.0 administration is to radically reduce this number - by at least 10% in the first tranche - and maybe to end up with a workforce of about 10% when it is all said and done.   This is unprecedented downsizing of government function, the likes of which we have rarely seen outside of active conflict situations. The role of TA / HR and People Ops in general is multi-faceted. On of the one hand, there are thousands of colleagues in these roles who will be impacted (perhaps disproportionately so?) and so might now find themselves abruptly on the job market. On another hand, as People Ops' pros one of the most important functions is to ensure organisational compliance with employment law - how can one do this when the organisation itself seems intent in ignoring it? Finally, People Ops functions have responsibility and duty of care for other employees, who will no doubt by overwhelming HR departments right now with requests for advice and support on what to do.   Brainfood Live cannot solve any of these problems but it can help shine a light into what is going on, so that we can better understand the implications and in so doing, find a way to best support the people most impacted.   It's going to be an open mic style show folks, so if you are in the US and want to talk part in this conversation, dial in. We're with Steve Rothberg, Founder (CollegeRecruiter), Mike Bruni, Partner (Talent Acquisition Strategies), Kate Bischoff, Founder (K8bisch LLC) & friends     We are on Friday 21st March, 11am PST / 2pm EST   Register by clicking the green button and follow the channel here (recommended)   Ep297 is sponsored by our friends at Greenhouse   Hiring is hard, and getting it right is even harder. It's a core business-building function with high stakes that takes a lot of moving parts to see real success. You need workflows that accommodate how you function given your company size and goals. You need a user experience that hiring managers actually buy into. And you need an application process that locks talent in.   Only Greenhouse gives you all that in one platform.   Learn more

U ovoj epizodi Digitalk podcasta ponovo uplovljavamo u vode ljudskih resursa, ali i People Ops funkcije, pričamo o tome koji su danas najveći izazovi HR profesionalaca i odeljenja u kompanijama, kao i koji su to izazovi sa HR strane kada inostrane kompanije dođu u Srbiju i treba da organizuju lokalne kancelarije. Uz dosta detalja iz HR sveta, otkrivamo i jednu veoma zanimljivu metodologiju koja HR stručnjacima pomaže u rešavanju širokog spektra problema, a u pitanju je Lego Serious Play metodologija. O svemu ovome pričali smo sa Milicom Arsić, konsultantkinjom iz oblasti HR-a i People OPS-a, i sertifikovanom fasilitatorkom metodologije Lego Serious Play. Milica Arsić, HR & People Ops konsultantkinja, Lego Serious Play fasilitatorka https://www.linkedin.com/in/milicakosuticarsic/ Teme u epizodi: - Uvod & predstavljanje - Milicin profesionalni razvojni put - Kako uploviti u HR vode? - Današnja uloga HR-a i People Ops timova - Izazovi vođenja kancelarija u Srbiji - Uloga inovacija u HR-u i razvoju zaposlenih - Šta je Lego Serious Play (LSP) metodologija? - Milicina poruka za kraj Prijavite se na naš YouTube kanal: https://bit.ly/3uWtLES Posetite naš sajt i prijavite se na našu mailing listu - https://www.digitalk.rs Pratite DigiTalk.rs na društvenim mrežama: Facebook: https://www.facebook.com/Digitalk.rs Instagram: https://www.instagram.com/digitalk.rs/ Linkedin: https://www.linkedin.com/company/digitalkrs Veliku zahvalnost dugujemo kompanijama koje su prepoznale kvalitet onoga što radimo i odlučile da nas podrže i daju nam vetar u leđa: Partneri podkasta: - Raiffeisen banka - https://www.raiffeisenbank.rs/ Digitalne usluge Raiffeisen banke koje preporučujemo za mala i srednja preduzeća: https://bit.ly/40yAeHw - Kompanija NIS - https://www.nis.rs/ - Ananas - https://ananas.rs/ - kompanija Idea - https://online.idea.rs/ Prijatelj podkasta: - PerformLabs - https://performlabs.agency/ Oslobodite pun potencijal svog digitalnog marketinga! Optimizujte svoje kampanje i postignite maksimalne rezultate uz Performlabs. - BiVits ACTIVA Brain Level Up Booster - https://bivits.com/proizvod/brain-level-up/ Kada želiš da živiš i radiš na višem nivou, uzmi BiVits Brain Level Up za više energije i bolju koncentraciju tokom dana! - Izdavačka kuća Finesa - https://www.finesa.edu.rs/ U ovoj epizodi podelićemo dve knjige "Izgradi" izdavačke kuće Finesa onima koji budu najbrži i najkreativniji sa komentarima, a možete nam slobodno pisati i na info@digitalk.rs i direktno nam uputiti komentar, sugestiju ili primedbu. Takođe, svi oni koji na Finesinom websajtu poruče knjige i unesu promo kod digitalk dobiće 10% popusta na već snižene cene izdanja na sajtu: https://www.finesa.edu.rs/

If you dread hearing the words “we need to hire for an open position”, you're not alone! Creating a hiring process that's a positive experience for everyone involved can be tough! That's why I was intrigued when I heard Sophia O'Rourke talking about how she turned her company's convoluted hiring process into one that she deemed “Plug and Play”. Sophia loves to build people initiatives and processes that allow her to create something from the ground up. And that's exactly what she has done in her current role as Director of People & Culture at Newstory. Sophia set out to build a hiring process that was a positive experience for everyone involved - her People Ops team, hiring managers, and the candidates themselves - and joined us to share her journey. Learn from her experience in this episode and then check out the incredible templates she has shared with us!In this episode you'll learn:Where to begin when overhauling your hiring process.How to sort issues into four categories: Automate, Templatize, Delegate, Eliminate.Where in your hiring process you can create templates to do 90% of repetitive tasks. MENTIONED RESOURCES/LINKSWe gathered Sophia's templates into a single document to share with the Want To Work There community, including one for a hiring process framework, creating job descriptions, candidate communications, and more!CONNECT WITH SOPHIA O'ROURKEConnect with her on LinkedInHer employer, New Story Homes, is hiring!MORE FROM WANT TO WORK THERESignup For the Weekly NewsletterTraining for the Modern ManagerFree Tools and TemplatesConnect on LinkedIn or InstagramDID YOU LOVE THE EPISODE?If so, I'd love for you to share it with a friend or colleague who shares your passion for building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

How do you scale a remote-first company across 40+ countries while maintaining a results-driven, people-focused culture? In this episode, we dive deep with Dajana Berisavljević Đakonović, the Head of People at Toggl. With over eight years of People Ops experience, Dajana shares the lessons from Toggl's journey—from growing a fully distributed team to 130+ people to streamlining operations and prioritizing clarity, accountability, and well-being.

Oh, hey there! No - you're not imagining it. I did disappear from your stream for quite a stretch without any notice or explanation. More on that to come soon, I promise. For now, I'm thrilled to be dropping a new episode filled with ahas from the brilliant Lia Seth. Enjoy and I'll see you back here with another new episode in two short weeks! - Your host, Jill Felska----------Would you be nervous if an employee came to you with a disability accommodation request? Many People Ops professionals and managers would say yes - and it makes sense! Discussions about workplace inclusion are widespread when related to groups like people of color and women, but not as common around how to be inclusive or provide accommodations to those with disabilities. It's also unfamiliar legal territory for most, which makes a lot of folks nervous.The good news is that you don't need to be a compliance expert in order to support someone with a disability. You (mostly) just need empathy. This is just one of many takeaways from this episode's conversation with Lia Seth, HR Operations leader and self-proclaimed accessibility queen. In this episode you'll learn:What accommodations are and aren'tWhat someone with a disability might think through before requesting an accommodationHow managers should and should not respond to a disability request Best practices for managers and People Ops professionals to prepare for these conversationsWhat a disability accommodation actually looks like MENTIONED RESOURCES/LINKSCheck out the Want To Work There guide to creating your own personal “read me” document. Lia recommends learning from these leaders in the accessibility space by following them on LinkedIn: Tim Reitsma, Julie Harris, Greer Procich, and Marion Anderson. CONNECT WITH LIA SETHVisit Lia's websiteConnect with her on LinkedInFollow her on X (Twitter)MORE FROM WANT TO WORK THERESignup For the Weekly NewsletterTraining for the Modern ManagerFree Tools and TemplatesConnect on LinkedIn or InstagramDID YOU LOVE THE EPISODE?If so, I'd love for you to share it with a friend or colleague who shares your passion for building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

The “Best of 2024” episode features sixteen don't miss moments from HR executives and thought leaders...So, who can you expect to learn from on this episode?Rhonda Morris, CHRO, ChevronJeffrey Pfeffer, Professor Stanford University and Author of 16 books including the “7 Rules of PowerKerrie Peraino, Chief People Officer at VerilyKevin Wilde, Executive Leadership and Talent Development Expert & AuthorKelly Monahan, Managing Director, Research Institute at UpworkDave Ulrich, Bob Eichinger, and Allan ChurchLybra Clemons, a C-Suite executive with experience leading talent, culture, and DEIShaun Mayo, Chief People Officer, Arizona Cardinals Football ClubAmy Kates, Organization Design Expert, Consultant, Educator, and Author of Five BooksKevin Cox, Founder and President of LKC Advisory & Anthony Nyberg, Director, Center for Executive Succession at University of South CarolinaJordana Kammerud, SVP & CHRO, CorningLucien Alziari, EVP and CHRO of Prudential Financial, IncGinger King, CHRO, Kohler Co.Tim Richmond, EVP & Chief Human Resources Officer, AbbVieStephanie Lilak, EVP & Chief People Officer, Mondelez InternationalPrasad Setty, Lecturer, Stanford GSB, Advisor, Former VP at Google, People Ops and WorkspaceEpisode Sponsor:Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders

Ever wondered why your HR team feels like a bunch of separate countries? Tune in as Kelli and Nolan reveal why mixing your People Ops like finger paint might be the secret sauce to scaling – and why that messy feeling means you're actually crushing it.Discover how top HR leaders transformed from "the team in the corner" to invaluable business partners – and how you can, too.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—

Have you ever wondered how the often-overlooked realm of recruiting operations (RecOps) could be the key to unlocking ultimate efficiency and success in your recruitment process?   In the rapidly evolving field of recruitment, businesses face immense pressure to optimize their hiring processes and manage their workforce effectively. Common issues such as inefficient recruitment workflows, misaligned departmental goals, and the strain of juggling multiple roles can hinder growth. In this episode, Jeremy Lyons, a leader in the RecOps space, sheds light on how mastering recruiting operations can address these challenges, offering tangible strategies to refine and streamline your recruitment efforts while strengthening your company's overall talent management. Understanding Critical Roles: Jeremy explains the crucial distinction between recruiting operations (RecOps) and people operations (People Ops), illustrating how each plays a unique part in employee management and responding to layoffs. This clarity helps businesses allocate responsibilities more effectively, improving overall organizational structure.Leveraging AI and Data Analytics: Learn how advancements in AI and the strategic use of data analytics can enhance recruitment efficiency. Jeremy delves into how these tools can aid in training, compliance monitoring, and transforming recruitment operations into strategic business partnerships, ensuring that your recruitment processes are data-driven and forward-thinking.Career Advancement and Practical Advice: For recruiters aspiring to transition into RecOps, Jeremy provides actionable advice on focusing on system design, automation, and the importance of data storytelling. His guidance on managing career goals and engaging in open conversations with managers offers a roadmap for professional growth within the recruitment landscape.   Don't miss out on these game-changing insights – listen to this episode of The Elite Recruiter Podcast now and discover how RecOps can revolutionize your recruitment process for unparalleled success! BD and Sales Summit Registration: https://bd-sales-recruiter-summit.heysummit.com/ Join The Elite Recruiter Facebook Group: https://www.facebook.com/share/g/1D75ReiFKo/   Want to check out Finish The Year Strong Summit Replays? - https://finish-the-year-strong.heysummit.com/ Signup for future emails from The Elite Recruiter Podcast: https://eliterecruiterpodcast.beehiiv.com/subscribe   YouTube: https://youtu.be/AY2lwkhd2xI   Jeremy Lyons LinkedIn: https://www.linkedin.com/in/lyonsjeremy/   With your Host Benjamin Mena with Select Source Solutions: http://www.selectsourcesolutions.com/  Benjamin Mena LinkedIn: https://www.linkedin.com/in/benjaminmena/  Benjamin Mena Instagram: https://www.instagram.com/benlmena/

What does it mean to be an AI-powered organization?How can AI help you to be a more strategic HR leader?My guest on this episode is Prasad Setty, Lecturer, Stanford GSB, Advisor, Former VP at Google, People Ops and Workspace.During our conversation Prasad and I discuss: How people analytics has evolved over the years and what's nextWhat it really means to become an AI-powered organizationWhy you should view AI as your thought partner, not as your replacementReal life examples of how AI is helping HR to deliver more value to their organizationsWhy the future of HR will center on scaling human judgment, not replacing itConnecting with Prasad: Connect with Prasad Setty LinkedInEpisode Sponsor: Deeper Signals - Click here to get your free Core Drivers assessment and 14-day free trial! Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders

Send us a textIn this episode, Ken and Mike discuss the pressing issue of staffing security in the DevSecOps field. They explore the challenges of finding qualified application security professionals, the importance of diverse backgrounds in security roles, and the paradox of understaffed security teams despite a high demand for cybersecurity jobs. The conversation also delves into strategies for mitigating staffing issues, such as empowering security champions within organizations, leveraging automation and tooling, and avoiding bottlenecks in security processes. Throughout the discussion, they emphasize the need for a balanced approach to security that considers both technical and human factors.

My guest on E337 of #thePOZcast is Kirsta Tan. Krista has 15+ years of experience in people operations, talent acquisition, and business strategy. She served as President of Premier Talent Partners, leading a top talent team of 65, which was honored as a "Best Place to Work" by INC and SF Business Times. As she transitioned out of the agency, she became Head of People at Fieldguide, a Series A startup, where she led recruiting and people strategy. Krista is currently Co-Founder of Talent Collective and COO of Talent Refinery. This is a fantastic convo on her career journey and the ins and outs of recruitment and team building. For more information on Krista: Follow their LI page to get notified when event pages go upTopics include - Total Compensation, The VC Talent Partner Role, Recruiting Assessments that predict Job Performance, Women's Pay Equity, AI and more! https://www.linkedin.com/company/talentcollectiveco/ https://www.talentcollectiveco.com/ Connect with her on LinkedIn and learn about upcoming Launching Talent Collective communities in NY, Austin, and Chicago over the next three months. https://www.linkedin.com/in/krista-scarborough-tan/ #thePOZcast is brought to you by our friends at Interseller, the prospecting and outreach platform for recruiters and sellers. Check out a free demo today! https://bit.ly/2Fbm/BZ Thanks for listening, and please follow us on Insta @NHPTalent and X @AdamJPosner. For past shows, please visit www.thePOZcast.com. If you enjoyed this episode, please leave a review/rating. It goes a long way. https://ratethispodcast.com/thepozcast Thanks!