Podcasts about tangoe

Businesses are facing increasing pressure to innovate cost-effectively amidst increasing investments driven by Generative AI, traditional AI, and cloud expansion, expect greater pressures on IT budgets as well as a bigger need for transparency and governance over IT costs In 2025, the pace of technological advancement shows no sign of slowing, and businesses are facing increasing pressure to innovate cost-effectively amidst increasing investments driven by Generative AI, traditional AI, and cloud expansion. This leads to greater pressures on IT budgets as well as a bigger need for transparency and governance over IT costs. Tangoe, the 25-year pioneer in technology expense management, makes five key predictions of tech costs and the revenue opportunities they present for Channel Partners. Chris Ortbals, Chief Product Officer at Tangoe, unpacks these five predictions and their impact on decision-makers and technology advisors: Innovation will Become the Biggest Financial Threat 2025: The Year of the Private Cloud Comeback Mobile Data Prices will Become a Sea of Sameness The End of BYOD is Near Mobility Leaders will be Deceived into Thinking Overspending has Been Solved In addition to his predictions, Chris offers Channel Partners a detailed action plan including specific revenue opportunities, tips for how advisors should guide clients in the future, and consulting service offerings to get Partners off to a strong start in the year ahead. Don't miss his Technology Reseller News article here.  About Tangoe  Tangoe pioneered technology expense management more than 25 years ago, and today we're the industry leader driving innovation through AI-powered automation, 70+ patents, and the largest ecosystem of global partners. We specialize in helping enterprises of all sizes save money, utilize IT resources more effectively, and gain visibility and control over their spending and mobile devices. With the industry's first complete solution for telecom, mobile, and cloud cost optimization alongside the largest technology spend under management, Tangoe is the preferred partner for those seeking cost savings, financial predictability, and ROI for digital innovation. Visit us at Tangoe.com.

Vanson Bourne study commissioned by Tangoe, Offers Trends for Cloud Communications Community, MSP opportunity driven by AI AI and GenAI are the top two reasons cloud spending is rising. Another giant driver is automation. As Generative AI and other AI technologies continue to reshape the tech landscape, we are witnessing a dramatic surge in cloud expenditures. A recent study by Vanson Bourne, commissioned by Tangoe, reveals that cloud spending has risen by 30% YoY on average due to GenAI, with a staggering 72% of IT and financial leaders finding these costs unmanageable. In this podcast, Chris Ortbals, Tangoe's Chief Product Officer walks us through the report's key findings. With the GenAI-cloud boom, unchecked cloud spending could make innovation financially unsustainable. The new study provides actionable insights and strategies to help companies manage cloud expenditures, prevent overspending, and maximize their IT investments. “And what we saw is nearly all organizations are planning to re-repatriate some portion of workloads to private cloud,” says Chris. “Some workloads are getting repatriated back to the private cloud because that's their ideal space for operating… It's very much a public and private cloud world, or as everybody likes to say, a hybrid world in this regard.” Chris outlines how the report offers insights into how resources can be well invested and how efficiencies remain to be found. People will not only want to look to sell services but to help customers achieve real gains in productivity. As we learn, the report presents a timely opportunity for technology advisors to consult with their customers on their cloud transformation results and any ongoing challenges. Teaming with a cloud expense management partner adds value to customer relationships while also offering recurring revenue streams for channel partners. Read the news https://telecomreseller.com/2024/10/02/genai-and-ai-drive-cloud-expenses-30-higher-and-72-say-spending-is-unmanageable/ Get a copy of the report https://www.tangoe.com/report/state-of-cloud-the-critical-role-of-third-party-finops-in-cloud-spending-control/

“The cost of cloud has become a boardroom conversation,” says Becky Carr, CMO of Tangoe. “Ten years ago, cloud was all about saving money.” In the years that have followed, the costs of cloud, the costs of buying infrastructure as a service, and the cost other services, have changed the way companies buy technology. The recurring charges might begin as low costs points of entry, but management of those costs quickly assembles. Recurring charges then, and the proliferation of recurring charges now, remain a cost management challenge. In this podcast, Becky Carr, CMO of Tangoe, discusses how her company has made TEM into a way for organizations to gain visibility into their whole technology posture, how and what they are using and to understand the related costs. Carr shares with us research on the changes that are possible when companies gain a better understanding of their technology spending. For enterprises, TEM is something to look at, especially as we enter a more challenging environment. For channel partners, Carr outlines how TEM can be a fresh opportunity for revenues and new conversations with clients. Visit www.tangoe.com

Mark Denney Chief Revenue Officer with Tangoe explains to Don Witt of The Channel Daily News, a TR publication how Tangoe works with business to get control of their operations. For example, Tangoe One provides complete enterprise technology management including: orders, invoices, inventory, expenses, and payment processing all in one place. Mark Denney Mark, who has had 25 years of channel experience, knows how important the channel is to a solid predictable revenue stream. Tangoe's entry into the channel is with both feet – they are totally committed. Serving half of the Fortune 500, Tangoe's technology success demonstrates that they are ready to serve the mid-market through the channel. Listen in as Mark provides details and passion for the channel and technology they will deliver! Tangoe is the industry-leading global provider of technology expense management and managed mobility services for enterprise. Nearly half of the Fortune 500 relies on them to pay their bills, process their orders, manage their inventory, and find them savings. Fueled by an innovative automation framework and unified customer experience, they deliver: Comprehensive expense management and advanced auditing for telecom Seamless MMS for simple mobile program management Expert expense management and advanced usage optimization for cloud Technology matters, but their complete solution is not just about great software. It's about personalized service and support. Their 1,400 technology, product, and service delivery experts leverage their platform to connect people with processes and technology. Drawing from 20+ years of experience, they empower their customers to focus on increasing efficiencies, cutting costs, and finding new ways to increase revenue. For more information, go to: https://www.tangoe.com/

We talk to Daniel Rudich about his 20-year history of leading & building various telecom and mobility software companies. He successfully founded Anomalous Networks, a supplier of Real-Time Telecom Expense Management solutions, grew it to more than 400 enterprise customers, took it through several rounds of both angel and VC funding, and sold it to IT company Tangoe. Daniel is now a VP at the Corum Group, the world's leader in Tech M&A for the lower to middle market. Check out other podcast episodes, webcasts, and videos at WFS.com.

This week our host Ian Truscott and regular guest Jeff Clark, former Research Director at SiriusDecisions/Forrester and sought after marketing strategy advisor, complete the Five F'in' Marketing Fundamentals series with a discussion about Marketing Operations. Ian's guest this week is Jill Ransome who leads the Jitterbit global marketing organization responsible for driving its growth strategy, demand generation, elevating brand awareness and consideration and, as you'll hear, a passion for creating differentiated customer experiences that result in client loyalty. Aside from CX, they have a fascinating conversation about marketing education, integration, marketing technology that concludes with a fabulous candidate for the Rockstar CMO Swimming Pool. Jill has more than 25 years of marketing and communications experience across technology, software and research brands. Before joining Jitterbit Jill held the CMO position at Tangoe and senior marketing positions at Exela and Questback, spending most of her career with high growth companies. Jill earned her Bachelor of Science in Global Marketing from Pennsylvania State University. Ian then winds down the week with his content marketing guru, Robert Rose, the Chief Trouble Maker at The Content Advisory. Over a cocktail, Robert shares the struggle content marketers have with quantity and quality and a great story from one of his customers.   Enjoy!    The people: Ian Truscott on LinkedIn and Twitter  Jeff Clark on LinkedIn and Twitter Jill Ransome on LinkedIn and Twitter Robert Rose on Twitter and LinkedIn   The mentions: What's MOPS Got to Do With It with Simon Daniels & Karla Wentworth Jitterbit Robert's The Content Advisory Blog Robert's podcast with Joe Pulizzi - This Old Marketing  Robert's new series on YouTube with the Content Marketing Institute   The music: Piano Music is by Johnny Easton, shared under a creative commons license Stienski & Mass Media - We'll be right back on YouTube Smooth Operator - Sade - on Spotify   Previous episodes, show notes and transcripts are on Rockstar CMO FM and the podcast is available on all your favorite platforms, including Apple and Spotify. Learn more about your ad choices. Visit megaphone.fm/adchoices

This summer, after months of planning, Tangoe's Operations department rolled out the Service Delivery Manager Service Excellence Employee Development Program. Also known as the SDM SEED Program. In late September, our first round of Service Delivery Managers went in front of the SDM Quarterly SEED Board, and eleven employees achieved SEED certification. In this episode, you get to hear global experiences from three of the certified: Vicky Pearce, from England; Christian Smith from the United States; and Imran Hussain, from India. You'll learn why they each decided to take part in the SEED program, some valuable things they've learned throughout the process and how it has and will continue to help them in their role. And of course, because this is the What is Culture podcast, you'll also get to learn more about them beyond their work. 

Carmen Sorice, Tangoe's Senior Vice President of Strategic Partnerships, is fairly new to the company though is already making a big impact. In this candid episode, we talk about how to have both productive work weeks and productive weekends, why recognition is an important part of being a leader, what it takes to become a best place to work, and how he's helping build a “winning culture” within the sales organization.

On this episode of Tech Leader Talk, Steve Shwartz have an interesting discussion about artificial intelligence, robots, and self-driving cars.    Steve is the author of "Evil Robots, Killer Computers, and Other Myths: The Truth About AI and the Future of Humanity” which was published in February by Fast Company Press.   Steve began his Artificial Intelligence career as a postdoctoral researcher in the Yale University Computer Science Dept.  During his career, he has been a founder or co-founder of many companies.   Steve has also helped fund many startups as an investor including Tangoe, which was the 6th-best IPO of 2011.   “We don't need to worry about AI systems exterminating humans or turning us into pets.” – Steve Shwartz Today on the Tech Leader Talk podcast: - Why we shouldn't be worried about robots and AI systems taking over the world - How self-driving vehicles will affect society - Government regulation of artificial intelligence - Which jobs may be replaced with AI systems Resources Mentioned: Book:  Evil Robots, Killer Computers, and Other Myths Free eBook:  Artificial Intelligence 101 Steve's AI Blog:  https://www.aiperspectives.com/blog/ Connect with Steve Shwartz: Website:  https://www.aiperspectives.com/ LinkedIn:  https://www.linkedin.com/in/steveshwartz/ Thanks for listening! Be sure to get your free copy of Steve's latest book, Cracking the Patent Code, and discover his proven system for identifying and protecting your most valuable inventions. Get the book at https://stevesponseller.com/book.

Derek McCauley, Tangoe’s Vice President of Services, indirectly supports and manages a team within our operations department comprised of nearly 250 employees. Hear what he believes makes a company, “a best place to work.” In addition, you’ll get to learn more about Tangoe’s newly released SEED (Service Excellence Employee Development) Program and our commitment to improving the customer and employee experience.

Dr. Steven Shwartz began his AI career as a postdoctoral researcher in the Yale University Computer Science Dept. He has been a founder or co-founder of multiple companies. His Esperant product became one of the leading business intelligence products of the 1990s, and, more recently, he co-founded Device42, which has won many awards as a fast-growing tech company. He has also helped fund many startups as an investor, including Tangoe, which had one of the best-performing public offerings of 2011. His recent book Evil Robots, Killer Computers, and Other Myths: The Truth About AI and the Future of Humanity” expresses a refreshing perspective on AI. It explains why AI will not take over the world or take all our jobs, why self-driving vehicles won’t dominate our roads for a long time, and other topics.

One of Tangoe’s Priorities for 2021 is to become, “The best place to work.” But what does that mean to different people across our organization? What do we expect from our jobs, our colleagues, our managers? What does it take for a company to be considered a best place to work? In season six, we’ll search for answers to all those questions. The premiere episode features Patricia Cairns, Tangoe’s Service Delivery Manager, who has been with the company since 2010 when she began as an Invoice Processing Analyst shortly after college. We cover quite a bit in a short time: we talk about her childhood dream of becoming a commercial airline pilot, her African culture, her perception of what it means to be a best place to work, and why integrity is a huge factor.

Today's case involves a company called Tangoe, an IT Expense Management Company, that was accused of accounting fraud by the SEC along with four of its high ranking executives: Albert Subbloie, Gary Martino, Donald Farias and Thomas Beach.

October is Cybersecurity Awareness Month, which is a time to raise the collective awareness of online threats and vulnerabilities. It's also a time to ensure that everyone does their part to increase online safety and security. You might be wondering: What does cybersecurity have to do with culture? Why is this a relevant topic for this podcast? Both fair questions, and in this episode, you will hear Tangoe’s Chief Information Officer, Mark Troller, discuss what it means—and why it’s so important—to help foster a culture of cybersecurity.

Rocco Lungariello is the host and producer of the podcast, What Is Culture, a candid, interview-style podcast that explores workplace culture within Tangoe, an IT Lifecycle Management company. Just to highlight that: Tangoe is not a culture or HR company.  Like I said, they're an IT Lifecycle Management company. But their company culture is so important to them that they created their own podcast about it.  And it's not an internal podcast either.  It's open to the public. Tangoe is one of our newest partners for our Employee Empowerment program. So when I learned that they had their own podcast exploring company culture, I couldn't pass up the opportunity to see what we can learn from them on the subject. Especially at this moment when so many of us are working from home, trying to balance the demands of family and work in a time of great uncertainty.   As challenging as these times are, they've given us all an opportunity to define our company and community cultures.  And they've shown us why creating a culture of empathy is important-- and has been important all along.   Big thanks to Rocco for taking the time to walk and share so much with us.  And big thanks to Tangoe for their support! #EveryMileMatters

This compilation episode features the past ten conversations, which aired from May to August 2020, and includes a wide variety of guests (both inside and outside of Tangoe) from current and former employees, to entrepreneurs, to professors. To hear any of the ten episodes featured here today, visit whatisculturepodcast.com and the associated blog for this episode includes information and links to every guest.

In this week’s episode, Anna Evans and Austin Trout, both Tangoe employees from Indianapolis who serve on the culture committee, come onto the podcast to discuss challenges posed on their teams during the pandemic and to address why our entire organization must work to think differently about how best to engage our employees during a very challenging time.

Lauryn Robinson, Tangoe’s Director of Service Excellence, takes time out of her Kentucky vacation to discuss her progression at Tangoe, challenges posed by COVID-19, the struggles of a working parent, and the current state of our company culture, including what we can or should start doing to help nurture it. This episode also includes a surprise guest who shares a revealing account of her experience joining Tangoe in the midst of a pandemic.

This week we head southeast of Denver, Colorado for an inspiring conversation with Tangoe’s Stephanie Newman, Senior Business Analyst, tenured remote employee, and an industry veteran with more than 20 years of experience. In this candid episode, Stephanie shares challenging yet pivotal moments in her life — including the acquisition of Telwares in 2011, living with a chronic disease, and undergoing a divorce — all events that ultimately helped her regain confidence and achieve a healthier state-of-mind. Additionally, Stephanie offers advice for those still struggling to find a rhythm while working from home.

This week, we step outside of Tangoe to speak with Esther Weinberg, Founder & Chief Leadership Development Officer of The Ready Zone. Esther coaches leaders through change with proven systems to reframe, refocus, realign—and ultimately—put people first. In this episode, we discuss what makes an organization resilient and offer up some practical advice on what leaders can do to help create a "culture of readiness," even during a global pandemic. Esther’s breakthrough strategies have assisted many clients in the entertainment industry, including Netflix, ESPN, Warner Bros., CNN, DreamWorks Animation, National Geographic, and Nickelodeon.

In case you’ve forgotten, resilience is a key topic throughout season five, and this week, you’ll learn from the very inspiring Jennifer O’Hagan, Tangoe’s Director of Service Excellence, who’s been with the organization for more than 17 years. In this candid episode, Jen and I discuss many areas, including the true goal of Service Excellence, how to nurture workplace culture during a pandemic, and how her colleagues became her “virtual support system” as she experienced a very significant loss as a result of COVID-19.

This week's episode features Tom Nevins, Tangoe’s Director of Solutions Architecture, who has been with the organization more than 15 years. Tom and I recorded back on March 10th, with the intention to release his episode the following Monday, but almost immediately after our conversation, the coronavirus pandemic took over this show and much of our lives. And although season four of this podcast has been utilized to discuss the impact/effect that the global pandemic has had on Tangoe, this episode is a nice break from all that coronavirus talk. It offers listeners a change of pace and returns to the original intention of this podcast: To hear from Tangoe's employees, to learn about their contributions to the organizations, and to discuss their perceptions of our culture. We cover many areas, including what Tom and his team does to support Tangoe's sales and implementations, and how they instill trust and confidence within our customer base. We also discuss shooting pool and playing golf, and Tom even describes the kind of workplace culture where he hopes his three children will enter in the not-so-distant future.

As the Chief Revenue Officer (CRO), Mark Desautelle is responsible for all revenue generating activities, including the direction and the management of Tangoe’s sales organization and all of our business development efforts. Think pre-sales, sales, renewals, sales enablement, and sales operations. In this episode, Mark discusses the current sales environment, including the specific challenges (and opportunities) that the coronavirus pandemic has posed for Tangoe’s sales team.

Thus far in season four, we’ve spent a lot of time talking about COVID-19 and how it has affected our Tangoe employees, both personally and professionally. But, we’ve never spoken to anyone whose job is preparing for and responding to these kinds of emergencies and natural disasters. This week’s guest is Gavin Tavares, Tangoe's Senior Manager of Business Continuity & Disaster Recovery, and we talk about all of the preparation and action that was and is involved behind the scenes during a global pandemic.

This look-back episode features the past ten conversations, which aired from February to April 2020, and includes quite a mix of guests (both inside and outside of our organization) from current and former Tangoe employees, to authors, to therapists. Guests in this episode: Tanner Steele: Director of Client Experience at Lessonly; Sarah Argenal: Speaker, Writer, Author & Marriage and Family Therapist; Kelsey Balimtas: Customer Success Enablement Manager at HubSpot; Billy Boughey: Speaker, Entrepreneur & Author of "Culture Reconstructed"; Amy Densmore: Director of Service Excellence; Tara Rodriguez: Senior Business Analyst; Sarah Curtis: Former Director of Sales Enablement; Kirk Webb: Solutions Architect Director; Ailsa Stewart: Operations Manager for Mobile Solutions; Danielle Bauer: Vice President of Global Solutions; Karen Litz: Director of Product Management & Compliance; Shellie Allen: Senior Manager of Implementations; Tammy Hunter: Project Manager; Stephanie Davis: Project Manager; and Michelle James: Project Manager.

All signs are pointing to the same thing: there is an economic downturn on the horizon. If you’ve just recently started or have been running your company for a while, you probably know that there are always ups and downs when it comes to owning or starting a business. Market conditions can change, outside events like the global pandemic can affect demand, and sometimes, growth can stall simply due to cyclical reasons. As a leader, you have to prepare for such inevitable downturns. Even as you gather the right resources towards growth, it’s also essential to create a contingency plan when things go south. At the same time, you must structure your company to be more resilient. A few changes in how you operate can make you more recession-proof. But how can you do this? Our guest on today’s episode of the Powderkeg Podcast believes there is no higher calling than helping entrepreneurs grow and improve. Scott Kraege is a serial entrepreneur who is no stranger to growing tech companies during a recession. He founded MOBI back in 2010, scaling the company from $0 to $40M+ ARR and leading to a successful exit (that was acquired by Tangoe in 2018). Before that, he founded and bootstrapped and drove Bluefish Wireless (2001-2009) to Inc 500 three years in a row. Today he is a co-owner of The Vogue in Broad Ripple, Indiana and is now managing director at Techstars Heritage Group Accelerator. Throughout this episode, Scott will share key ways of being transparent with your team, advice on managing and measuring the performance of remote teams. Scott will also share the ideas on how best to support local businesses that are struggling during the economic pandemic.Tune in for more! In this episode with Scott Kraege, you’ll learn: --- Bottlenecks and challenges you’ll face when executing goals --- Advice on being transparent as a leader and sharing with your team --- Ideas on how to manage in performance in a remote team --- Ways to execute goals, and profitably serve customers and potential stakeholders --- How can companies can stay ahead, during an...economic and pandemic crisis Figuring out your next career move doesn’t have to be so stressful. So why not try Powderkeg Matches? By joining Matches, you’re joining a community of thousands of top professionals in the Powderkeg community to get connected with outstanding people at the hottest tech companies between the coasts. Get matched with great employers, land your next major opportunity, and get started today! Please enjoy this conversation with Scott Kraege! If you like this episode, please subscribe and leave us a review on iTunes. You can also follow us on Soundcloud or Stitcher. We have an incredible lineup of interviews we’ll be releasing every Tuesday here on the Powderkeg Podcast. Check it out at powderkeg.com/itunes.

Karen Litz, Director of Product Management and Compliance, has been a remote employee of Tangoe for more than 20 years. She has undergone several mergers and acquisitions, and in that time, she’s worked in nearly every department, including: implementation, operations, customer service, development, products, sales, and legal. She’s a wealth of product knowledge, she’s seen many organizational changes, and she has overcome many personal challenges, making her an ideal person to bring on the show right now. In this episode, in addition to a discussion of the impact and effects of the coronavirus pandemic, Karen shares her battle with cancer at the age of 27 and what she calls the worst and best year of her life. She tells her story to offer hope to those who may be experiencing their own challenges, both personally and professionally, as we endure a time of worry and uncertainty.

Danielle Bauer joined MOBI in 2009 as in intern and is now Tangoe's Vice President of Global Solutions, where she indirectly leads a team of about 500 employees. Danielle and I recorded on March 20, 2020 - just one week after Bob and the rest of the executive team made the decision that all of our employees (who can fulfill their duties remotely) work from home for the remainder of March. In this episode, we talk about how COVID-19 has affected Danielle personally, as well as her team.

Ailsa Stewart works in our Abingdon, England office and is an Operations Manager for Mobile Solutions. She's been with Tangoe more than six years and is also a member of the culture committee. We recorded on March 24, 2020, and we had scheduled this interview well before the coronavirus had overtaken our lives. We both decided to record anyway, so I put my typical what is culture podcast questions aside, and we talked about how the global pandemic has affected her world, her country, her work. In many ways, this is a conversation that I think we should all be having with our colleagues right now.

This special episode is for those currently working from home, as we all embrace the new normal and do our best to stay healthy throughout the coronavirus situation. Join Tangoe’s Amy Densmore, Director of Service Excellence & Tara Rodriguez, Senior Business Analyst (both long-time remote employees), as we share six best practices on how to make the most of working from home.

The season three finale features Billy Boughey, a nationally recognized host and speaker who’s led events for Delta, Chick-fil-A, Coca-Cola, FIFA and more. Billy’s also the Founder & President of the Atlanta-based company Elevate Experiences, a brand experience agency specializing in events and leadership. Plus—and the key reason I’ve brought him onto the show—just a few months ago, Billy released his brand-new book titled, Culture Reconstructed, a “start-where-you-are” guide to building a culture of impact, which I really enjoyed reading. In this episode, we talk about what it was like to have his baseball career cut short at the age of 24, we talk about when Billy had the chance to freestyle rap on The Tonight Show Starring Jimmy Fallon, we talk about why he wrote his book, and we also talk about the importance of leaders having a, “Fourth-quarter approach to life.”

If I'm going to do a podcast about workplace culture, I should probably interview an employee from HubSpot - the winner of Glassdoor's Best Places to Work in 2020 (in the category of large U.S. employers). This episode features Kelsey Balimtas, HubSpot's Customer Success Enablement Manager and someone I once worked closely with before joining Tangoe in 2018. We cover many areas in this episode: We talk about what HubSpot is doing and has done to foster a positive workplace, including some of their philosophies and internal training initiatives. We talk about the trend of unlimited PTO (paid time off); we even cover Kelsey’s African safari trip. In addition, Kelsey shares an interesting story of when she had to diffuse a situation with an angry customer (and I swear it wasn’t me). A lot to learn here.

Tanner Steel is the Director of Client Experience at Lessonly, a cloud-based learning management system (LMS), and one of Tangoe’s vendors. Interestingly enough, Tanner is also a former MOBI employee (2013-2017) and a follower of the podcast. In this candid episode, Tanner and I discuss fatherhood, his passion for culture, his experience at MOBI, and why he ultimately left the organization to join Lessonly.

On January 7, 2020, Bob invited me to Tangoe's Leadership Kickoff Meeting at the Hilton Parsippany in New Jersey, where nearly 40 leaders were in attendance, representing every department. The goal of the meeting was to launch the new year with a clear, collective direction, ensuring that all leaders and all departments were aligned with Tangoe’s 2020 objectives. In this episode, eight members of Tangoe's leadership team answer three simple questions: (1) What is one word to describe an element of our culture you would keep? (2) What is one word to describe an element of our culture you would add? (3) What is one word to describe an element of our culture we could, perhaps, do without?

This episode is a compilation of the last ten interviews, which were aired from October 2019 to January 2020. Compilations are great because it’s way for you to get the essence of the last ten guests by listening to one short episode. Plus, these shows are perfect for new listeners. So if you are enjoying the show and want to share it with someone – this a great one to send their way.

Mike “C-Roc” Ciorrocco is an entrepreneur, motivational speaker, mortgage & real estate expert, and host of the new podcast, "What Are You Made Of?" In this episode, you’ll learn how Mike and his three best friends focused on culture to help build one of the most profitable divisions within their organization, Nations Lending. You’ll also hear the four focus areas Mike used and continues to use in order to help develop, nurture, and maintain a healthy and productive culture. Plus, you'll hear about the power of storytelling, including a pivotal moment in Mike's childhood that helped spark his new podcast and the entire 'what are you made of' movement.

If you’re familiar with this podcast, then you know that most of the guests have been employees of Tangoe, the global Enterprise Technology Management company that I work for. But looking ahead, I will feature guests from several other organizations, professions, and industries, all with their own unique perspectives and contributions. This week, I’m happy to share my conversation with Nicole Jansen, keynote speaker, founder of Discover the Edge, host of the podcast Leaders of Transformation, and co-author of the book, "Power Up, Super Women." Although Nicole and I cover many topics in our conversation, the importance of vulnerability and the positive impact it can have on culture, both inside and outside of work, stuck out the most to me, hence the title of this episode.

In this special episode, the tables get turned on the host, Rocco Lungariello, as he gets interviewed by Tangoe's Mike Iong, a past guest on the podcast (featured in S3-E4). Learn about how Rocco is handling the complexities of fatherhood, hear about his past corporate experiences, as well as how he uses his background in poetry and creative writing to help him produce this podcast. This is part one of the interview; part two will be released at a later date.

Brett Bonner, Tangoe's Director of Product Ops, talks about the culture shock that he experienced as Tangoe merged with Asentinel back in 2017. We talk about the journey and the progression of his career, including a management approach that has helped him lead a team of highly-engaged individuals. Very candidly, we also talk about the strides Tangoe has made in the last year in terms of culture, while recounting the past, as a reference point, to highlight how far we’ve progressed. Additionally, Brett and I discuss Tangoe Learn, a new website that will deliver interactive and on-demand training content to our Tangoe users. We talk about how when it rolls out in January 2020, it’s expected to be a “game changer” for our customers and for our industry. There’s a lot to learn here.

What’s interesting about Audra is that she’s the first employee I interviewed from our Indianapolis, Indiana office, who isn’t a former Mobian. She joined the company in April 2019, four months after the acquisition of MOBI, and has always been a Tangoeroo… I found that very interesting, especially with regards to her perception of our culture. As a Product Marketing Manager, Audra says she’s passionate about helping Tangoe tell its story, while also providing the tools and the content that can allow our sales team to be successful in their role. You’ll also hear her discuss some of the key differences between traditional marketing and product marketing.

Kirk Webb, Tangoe’s Solutions Architect Director, helps our internal teams solve problems with technology, specifically by leveraging business applications. Currently, Kirk and his team is working on implementing a customer billing automation solution that can be fastened to our finance tool, NetSuite. We cover a lot in this episode: We talk about his new puppy, Ozzie. We talk about the Tangoe of the past, we talk about the Asentinel merger, we talk about the MOBI acquisition, we talk about our culture committees, and we talk about how Kirk, a once self-described skeptic, is now happily engaging in Tangoe’s office activities.

Katie Nehrenz, Tangoe's Director of Operational Enablement, who works from our Indianapolis office, discusses the Learning Management System, Lessonly, and the reasons why it's such a valuable internal resource. We also cover parenthood, including the challenges that come with raising a four-year-old son; and of course, we talk about the culture in the Indianapolis office, including how Katie feels we have and are handling the Tangoe/MOBI integration. Katie joined MOBI in 2013, and began as an Account Specialist, and has since served as a Service Delivery Manager and a Client Services Manager before advancing to her current position.

Regular listeners will remember that I spoke with MOBI co-founder Josh Garrett several times on this tech podcast before Tangoe acquired them at the end of last year. Tangoe provided traditional telecom expense management while MOBI offered managed mobility services. Together they now offer Tangoe Fixed, Tangoe Mobile, and the just-launched Tangoe Cloud. Tangoe provides Enterprise Technology Management solutions to the world’s biggest brands, helping them streamline complex technology environments — for fixed, mobile and cloud. Tangoe helps companies like Chevron Corporation, Northern Trust and UPS save more than $100 million in IT spend each year. Through one complete solution, the Tangoe Platform gives IT and Finance departments a centralized view of their enterprise technology programs, expenses and asset management. The Tangoe Platform includes Telecom Expense Management (TEM), Managed Mobility Services (MMS), and Cloud Expense Management (CEM) solutions. I invited Josh back on to the podcast to learn more about how they are helping businesses identify everyday opportunities to improve their mobile workforce productivity. We also discuss how they are using tech to help add value to existing management processes and policies.

This week, the spotlight falls upon Mike Iong (pronounced Young), Tangoe’s Director of the Corporate Program Management Office. We cover many topics & areas in this episode, including Mike’s love for Brazilian jiu-jitsu, his relationship with his family, an incredible story of how he met his wife, the influence of his Chinese ancestry, his direct involvement with the Tangoe-MOBI integration team, as well as the current culture and vibe inside of Tangoe’s Parsippany, New Jersey office. Also, there’s an interesting twist at the end of the episode, where Mike pulls a switcheroo, and he becomes the interviewer, and Rocco becomes the interviewee.

This week we head to Australia for a compelling conversation with Deb Hughes, Tangoe’s Regional Vice President/Director of Service Delivery for the APAC region. Deb is very knowledgeable about the Technology Expense Management industry and is also a wise and insightful person with a unique and interesting tale of her journey with Tangoe. In this episode, you'll also learn that Deb is a world traveler, a huge Star Wars and ABBA fan, and somewhat of a celebrity, having appeared on three television quiz shows this year, including The Chase.

This week, we travel to Bangalore, India, which is roughly 8,000 miles (or about 13,000 kilometers) from New York City, for an honest and inspiring conversation with Aarti Sharma, a Service Delivery Manager, who works from Tangoe’s Bangalore office. We cover many topics, including the struggles that come with working a night shift, the culture of the Bangalore office, and even her role as a Zumba instructor. Aarti also highlights and reminds us that as a Service Delivery Manager, part of her role, or actually part of her purpose, is to help protect Tangoe’s identity.  A profound and courageous statement.

Season three premieres with a compilation of the last ten episodes, which aired from July to October 2019. Hear insights from Tangoe employees, psychology professors, and outsiders who have been affected by our show in this very eclectic episode. Also, don’t forget to share this episode with any of your friends and/or colleagues that you know have not yet listened to the podcast. This week’s show is very shareable: It’s short. It includes multiple guests and perspectives, and it paints a clear picture of what we hope to achieve with this show.

Part two of the season two finale of What is Culture? features Dr. Mary Ignagni, a Psychology Professor at Sacred Heart University in Fairfield, Connecticut, and their Director of the Industrial-Organizational (I/O) Psychology program. In this episode, you'll hear Mary discuss the role of an I/O Psychologist, national culture versus organizational culture, dominant culture versus subcultures, as well as some challenges that Tangoe may face on our journey to rediscovering our culture.

This week, you'll learn from Dr. Christopher J. Budnick, an Assistant Professor of Psychology at Southern Connecticut State University, who earned a Ph.D. in Industrial-Organizational Psychology from Northern Illinois University. So, why did I choose to speak with an expert in this field? There are many reasons, and some of the answers will be revealed in this episode, but essentially, I thought it would be interesting to shed light on this particular field - to even know that it exists - to learn more about the complexities of the workplace and to hear a professional's thoughts on this podcast, our journey, and to offer advice and insight for me, for our listeners, and for Tangoe, as we work to discover our culture. Note: This episode is part one of two of our Season 2 finale.

This week, I'm excited to share a fun and candid conversation with five members of the Collections Team at Tangoe, who all work together from our Shelton, Connecticut office. We talk about their primary goals and responsibilities, their group dynamic, their perceptions of our culture, their thoughts about our leadership, as well as why the team recently decided to listen to this podcast together as a department.

Marina Deane is Tangoe's Senior Talent Acquisition Specialist helping bring the right people into our organization. Marina was born in England and began her career with us nearly six years ago, shortly after the British company ttMobiles was acquired by Tangoe. In 2017, Marina and her husband moved from England to the United States and have been living in New Hampshire ever since. Fortunately for us, Marina retained her position with Tangoe. Before joining our organization, for more than 20 years, Marina worked for recruitment agencies, which she says has shaped and influenced the way in which she approaches her current role. Marina is a true advocate for our candidates, ensuring they all undergo a very positive learning experience, whether they acquire a position with us or not.

Tangoe, a top Telecom Expense Management (TEM) firm, recently notified its customers that it had received two proposals to be acquired by private equity firms.  In a related press release, Tangoe stated that it would likely not meet the deadline for completing its financial restatement process and as a result could be delisted from the Nasdaq stock exchange. Should this news concern Tangoe customers?  What about customers of other TEM providers?  Are there steps that TEM users need to take if they’re now worried about their TEM provider’s stability?   Listen to this 10 minute Staying Connected podcast for answers as TC2’s Theresa Knutson and Joe Schmidt, along with Steve Rosen of LB3 discuss this Tangoe revelation.

This week, we learn Tara Rodriguez, Senior Business Analyst, a seasoned professional who’s been in the Technology Expense Management (TEM) industry more than 20 years. In fact, she’s one of Tangoe’s most tenured employees and has worked in nearly every sector of the business; she’s also experienced several mergers and acquisitions. Currently a remote employee based in our Parsippany, NJ office, Tara’s a Senior Business Analyst with two chief responsibilities: First, overseeing ongoing implementation activities for General Electric (GE); and second: Developing ways to build automation into the implementations group, as well as throughout all of Tangoe, to help simplify our processes.

This special episode features more than a dozen Tangoe employees from our Indianapolis office and was recorded during their Power Week (August 19-23), which was five consecutive days of activities and events that celebrate Tangoe's four core values: integrity, excellence, selflessness, and courage. It was also a week chock-full of activities and events that exemplify employee appreciation. This episode also includes portions of Tangoe's August Town Hall address (broadcasted via Instagram Live), which was delivered by Bob Irwin, our CEO.

Caroline Couer, Tangoe’s Project Director, has been with the organization since 2017, though she was part of Anatole going back to 2006. In this informal conversation, Caroline discusses what it was like for her to be a part of two acquisitions—once in 2016 and again in 2017. You will also get to hear how the Tangoe offices in Europe are working more closely together every day, and how they’re integrating more and more with their colleagues in America. We even talk books, cuisine, and how to maintain a healthy work-life-balance.

This week’s episode features Tangoe's new Chief Marketing Officer, Jill Ransome, who's been with the organization less than one month. In this candid conversation, Jill discusses the unusual interview process she experienced with Tangoe, her perceptions of our current culture, and some of her immediate plans of action for Marketing. Jill is the first C-level Tangoe employee, as well as our first new hire to be featured on the show.

Kevin Redmond, Tangoe's Product Manager, educates us a bit about retrospective meetings in the Agile & software development world, how they translate directly to any field, and how they can affect company culture. Kevin is a close follower of this podcast; in fact, he and his direct manager use every episode as a learning opportunity and discuss them together each week. Plus, Kevin is a wealth of knowledge, as he holds several certifications from the Project Management Institute and the Scrum Alliance. He’s also an adjunct professor at Union University, where he's currently teaching Information Systems in the Workplace.

Nurturing a positive workplace culture is a constant effort, hence the title of this week’s episode. Sam Araujo, Tangoe’s Internal Communications Specialist, discusses the origin of this podcast, some important ongoing projects and initiatives currently on her plate, the goals of the culture committees, and where she hopes to see our global culture progress in the next year. As you listen to the interview, pay attention to all of the initiatives that Sam is either leading or contributing; it will make you wonder if she ever sleeps!

This week's show is a compilation of the last ten episodes and contains guests from both season one and season two: Tangoe employees, vendors, and clients - from April to July. Plus, this episode has been arranged in a way where you can follow along without having previously listened to the original interviews. Though you should.

Julie Davis, Team Lead for Telecom Expense Management at KeyBank, discusses the culture at her organization, as well as her perception of ours here at Tangoe. We also talk about some initiatives that are taking place at KeyBank to foster a more positive culture, which are especially impressive.

Emily Zhao, who works from our Kunshan, China location, began her career at Tangoe as an Invoice Processor. Six months into the role, she sought training and gained the skills necessary to lead the invoice processing team, helping initiate an invoice acquisition and an invoice auditing team. This episode reminds us that if you want to evolve and progress at Tangoe - or anywhere for that matter - there is an opportunity to do so, as long as you share a similar desire and drive that exists within Emily.

Dave Hansen, Operating Executive at Marlin Equity Partners & Executive Chairman of Tangoe, discusses what it was like to publicly announce the acquisition of Tangoe in 2017, why he feels Bob Irwin was and is the perfect CEO for the organization, how he feels we’ve handled the acquisition of MOBI, where he sees Tangoe in the next five years, and why he believes that culture trumps strategy.

Cristiana Salaoru, Business Process Outsourcing Manager in Tangoe's Bucharest, Romania location, has been with the organization nearly seven years, including her time with Asentinel, before the acquisition. This interview is a reminder that no matter where our coworkers sit, all we need to do is take the time to learn more about them as a person, which will in turn, improve the culture, as well as our professional, working relationships.

It’s here! The season two premiere! Of course, the goal of this show is still to rediscover Tangoe’s culture. But in season two, we plan to extend beyond only interviewing our employees to include our clients, vendors, and more. This week’s guest is Courtney Ebo, Senior Account Executive at Marriott International. She and I recorded together during day one of Tangoe LIVE 2019. Courtney, a Florida State graduate and a long-time Californian, had plenty to share regarding culture.

This week’s episode, our season one finale, is a look back at Tangoe LIVE 2019, our annual user conference, which took place just days ago - May 19-22. Although this installment of What is Culture? is mostly Rocco’s reflections of Tangoe LIVE 2019, it also includes a short conversation with the incredible Katie Ferrante-Greene, our Director of Customer Programs, who headed up the gigantic event. The episode also contains a preview of what to expect in Season 2.

In this candid interview, Sarah Curtis, Director of Sales Enablement, discusses some major challenges that Tangoe's sales organization faces and what she and leadership are doing to remove any obstacles. She also discusses how every Tangoe employee plays a part in the sales journey of our clients — how everyone who does their job with excellence is helping Tangoe retain, acquire, and delight our customers. We also learn what has sparked a fundamental shift in the company culture.

Mandy Tyrrell, a Renewal Specialist for Tangoe who works remotely from our Austin, Texas location, was in the Shelton, Connecticut office earlier this month to attend a quarterly business review with the sales team. The day before our recording, Mandy handed out “goody bags” to all of her colleagues. In this interactive and enlightening interview, Mandy walks us through the contents of her goody bag and discusses their symbolic significance. It will change how you think.

Sally Morrison, Director of Implementations who works in Tangoe's Abingdon, England office, has been with the organization nearly ten years and is quite resilient and adaptable, which are character traits that come in quite handy to Tangoe employees. In fact, Sally has survived the acquisitions of ttMobiles, Asentinel, and Anatole, as well as endured the pervasive General Data Protection Regulation (GDPR), and hopefully, she says, Brexit at some time this year. Sally reminds us that we are, in fact, a global organization.

Kyle Borner, Director of Global Data Loading & Invoice Processing and General Manager for Tangoe China, has been with the organization for close to nine years. In fact, Kyle oversaw and executed development of the APAC Regional Headquarters from five employees at the outset of operations to over 180 in less than two years. Kyle says culture is an individual endeavor - that defining and building a culture is totally within our own control.

New to the podcast? This week’s episode is a compilation of the first ten interviews of season one and is perfect for first-time listeners and close followers alike. It's a chance to hear key insights from every guest thus far. Hopefully, it inspires you to go and listen (or re-listen) to all ten episodes from start to finish.

Chris Brown, Director of Product Development, who works out of Tangoe's Indianapolis office, discusses how he keeps his team of 30+ engineers engaged, what culture means to him as a leader, and how he feels Tangoe has handled the acquisition of MOBI. Make sure to pay special attention to how Chris answers the question: What do you feel your role is in helping drive the “right” company culture? It’s pretty incredible.

Josh Thompson, Senior Director of Operations in Tangoe's Memphis office, discusses what it was like when Asentinel merged with Tangoe back in 2017 and why he has always considered his coworkers family. Josh has been with the organization since 2013 and currently manages a team of 13 employees located across China, India, Romania, and the United States.

In this week’s episode, we head overseas to Tangoe’s Kunshan, China location, where I have the opportunity to speak with Tony Liu, Director of Human Resources for our China office. Not only does Tony provide a window into the culture of Tangoe’s Kunshan office, but he also discusses, quite beautifully, some of the overall characteristics of the Chinese culture and even offers a comparison between that of the western world.

Moe Arnaiz is an entrepreneur with a passion for building enduring companies. Moe was the CEO and Co-Founder of eMOBUS (now Tangoe), he bootstrapped the software company in the mobility management space to over 500 enterprise customers and a successful exit to a $6.7B private equity firm. After the exit, Moe took 2 years to spend time with family, travel and advise early-stage companies. Moe is now working on his next venture, Weeldi, which gives businesses the power to transform the data in their web browsers into a scalable, reliable API in seconds, with no coding required — allowing them to quickly extract the web data they need to be successful when APIs are unwieldy or unavailable. Moe grew up in San Francisco’s Excelsior District, spent 16 years in San Diego where he was on SD Metro Magazines 40-under-40 list and now resides in Mill Valley, CA with his wife and 2 children. He spends his free time eating good food and enjoying life with family and friends

Nader Ali, Product Manager, who has been with Tangoe for nearly ten years, discusses his experience being a remote employee, how he stays engaged with the entire organization, and what he does to help impact Tangoe’s overall culture. When it comes to culture and maintaining a connection to your organization, Nader says, “It’s about proactively staying engaged and owning it.”

For three years, Craig Riegelhaupt was Tangoe’s Senior Director of Product Marketing. This March, Craig left the company to pursue another opportunity. In this episode, Craig discusses his contribution to the company culture, the reasons for his departure, and what he will miss most about Tangoe.

Le-Andra Isles says that Tangoe’s acquisition of MOBI, which took place in December 2018, was a defibrillator—a dose of electric current that helped revive Tangoe and signal to the organization and to the industry that Tangoe is no longer “treading water,” but instead, is in a position to expand and progress forward.

Ije Rodgers is a Product Marketing Manager who has been with Tangoe about one year. In this eye-opening interview, Ije discusses how culture is directly affected by employee workload and what Tangoe can do to help those who are overwhelmed.

Stephanie Ahearn is responsible for the recruitment of all of U.S. Tangoe employees. In addition, she leads the entire global hiring process. Throughout our conversation, Stephanie discusses the importance of being transparent with prospective employees and talks specifically about how she responds to candidates who happen to read a negative review on job sites like Glassdoor.

The goal of this podcast is to rediscover Tangoe’s culture. What it means. What has shaped it, and what we are doing collectively as an organization to make Tangoe a place all its employees can be proud to work. Listen to this short episode to learn more about the premise of the podcast.

Shaun McGrath, a Sales Development Manager at Tangoe, works in the Shelton, Connecticut office. For nearly three years, Shaun has managed a team of Sales Reps who all work to uncover new business opportunities. Here, he discusses how middle management should play a critical role in truly leading a positive culture.

Chrissy Pfeiffer, a Business Analyst at Tangoe, works on the Automation team in Indianapolis and is also a member of the Culture Committee. In this candid conversation, Chrissy talks about what it felt like to learn that her former company MOBI was being acquired by Tangoe.

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