The Chief Psychology Officer

Send us a textWhat happens when a major financial merger puts wellbeing at the heart of its transformation strategy? Lucy Becque, Group Chief People Officer at Coventry Building Society, reveals the powerful impact this approach has had as they navigate combining with the Co-operative Bank – doubling their workforce overnight and bringing together distinctly different organizational cultures.Lucy shares how focusing on resilience through deliberate "firebreaks" – pauses in the relentless pace of change – has enabled leaders to maintain perspective and support their teams effectively. Rather than treating wellbeing as peripheral, they've placed it at the center of their strategy, achieving remarkable results including 91% of employees reporting they receive empathy and support from their managers when needed.The conversation explores practical, science-backed resilience techniques that don't create additional burden. From incorporating gratitude practices into commutes to walking meetings and authentic emotional conversations, these small habit changes have made a significant difference. Lucy explains how the neuroscience of change – particularly prefrontal cortex fatigue – influences decision-making and why addressing this physiological reality matters.Perhaps most fascinating is the nuanced discussion about psychological safety. While embracing the principles of creating environments where people can speak up and contribute fully, Lucy shares her concerns about how the terminology can sometimes be "weaponized" to avoid accountability. This highlights the importance of thoughtfully translating psychological concepts into organizational language that resonates authentically.Whether you're leading transformation or experiencing it, this episode offers valuable insights on building resilience, maintaining human connection during intense change, and creating cultures where people can truly belong and feel proud of their contribution.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textEver wondered why traditional competency models often gather dust while organisations continue struggling with talent development? The answer might lie in a more holistic approach called "blueprinting" - a framework that's transforming how forward-thinking companies like Haven approach leadership development.This eye-opening conversation with DeanO Giles, Head of Learning and Development at Haven, and Dr Amanda Potter, CEO of Zircon, reveals how blueprints differ fundamentally from competency frameworks by encompassing values, strengths, behaviours and skills while considering both external and internal organisational challenges. For Haven, with 39 unique holiday parks and a workforce that fluctuates from 5,000 to 14,000 seasonally, this flexibility proved crucial.What truly sets blueprints apart is their ability to avoid the pitfalls of "profile matching" - that tendency to create homogeneous workforces by demanding everyone score at least average on all competencies. Instead, Haven's blueprint recognises that different roles, parks and situations require dialling up or down specific capabilities. The results speak for themselves: personalised learning journeys, improved recruitment outcomes, and enhanced succession planning.Perhaps most impressively, Haven has kept their blueprint alive by embedding it throughout their talent cycle, from recruitment to development and performance conversations. As DeanO notes, "It can't just be a poster on a wall" - it must be a living document informing daily leadership practices. Their journey through 14 iterations before finalising their approach demonstrates the care needed to create something truly meaningful.Whether you're frustrated with outdated competency models or simply seeking a more nuanced approach to talent development, this episode offers practical insights into creating a framework that truly reflects your organisation's unique purpose and challenges. How might your organisation benefit from seeing leadership through a blueprint lens?Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textDr. Amanda Potter and guest Dr. Stewart Desson, CEO of Lumina Learning, explore the complex relationship between personality testing, neurodiversity, ethical assessment practices, and strengths-based approaches in the workplace.• The Big Five personality model (Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism) remains the most empirically validated framework for understanding personality• Both experts challenge traditional views of personality as static, suggesting a more dynamic understanding that incorporates conscious choice• Evaluative bias in psychometrics can lead to one end of personality spectrums being seen as "good" while the other end is viewed negatively• Profile matching in recruitment creates dangerous homogeneity in organizations, reducing diversity of thought and stifling innovation• The "shadow" concept from Jungian psychology represents disowned aspects of ourselves that we project onto others• Personality labeling (like being called "the creative type") can limit career opportunities and development• Ethical psychometric practice must acknowledge human complexity and avoid oversimplified categorization• The best assessments expand possibilities rather than constraining them, recognizing we can demonstrate seemingly opposite traits depending on contextIf you like our podcast, please click on that follow button and share this episode with someone who would really enjoy it.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textHave you ever been accused of "selective hearing" or caught zoning out during an important conversation? You're not alone. Our brains constantly filter information, deciding what deserves attention, often without us realizing it.This episode unpacks selective listening; choosing what we focus on—versus selective hearing (unconscious filtering) and selective attention (our ability to stay focused despite distractions). These patterns shape workplace dynamics, often amplifying senior voices while drowning out fresh perspectives, and sometimes stifling innovation.Neuroscience reveals our prefrontal cortex prioritizes conversations based on goals, while the default mode network pulls us into mental drifting. Gender and neurodiversity can influence how we process environmental stimulation, explaining why some struggle more with distractions.With useful tips to help you master selective listening, this episode could help you gain awareness of the biases that are often barriers to truly inclusive communication. What valuable insights might you be missing? Tune into the people around you and improve your relationships at home and work.Listen now to discover how becoming aware of your selective listening patterns could transform your communication effectiveness and help create environments where everyone feels heard. What conversations might you be missing that could change everything?Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textThe battle to attract and retain high-quality early talent has never been more challenging. With 95% of organizations acknowledging that early career candidates quickly move on when expectations aren't met, understanding what truly drives these professionals has become crucial for business success.Dr. Amanda Potter, the Chief Psychology Officer sits down with Angela Malik to discuss groundbreaking research that challenges common assumptions about what early career talent wants from employers. Their conversation reveals surprising disconnects between organizational perceptions and reality—like the fact that while companies believe early talent demands remote work, 74% are actually willing to consider office-based roles when properly engaged.The discussion dives deep into neuroscience, exploring how the still-developing prefrontal cortex of young professionals impacts their decision-making. This physiological reality helps explain why some accept job offers only to withdraw when better opportunities arise—it's not about negotiating tactics but about impulsivity and emotional responses to uncertainty.Perhaps most compelling is the research on what truly matters to early talent: purpose alignment, authentic sustainability commitments, and meaningful development opportunities. With 88% researching an organization's diversity initiatives before applying, this generation votes with their applications, gravitating toward companies that demonstrate genuine social responsibility.The conversation also tackles the critical gap in line management training, with data showing 82% of new managers receive zero formal training despite being the primary connection between early talent and the organization. This deficiency directly impacts retention, as the research confirms: "You don't quit a job, you quit a boss."Whether you're struggling with early talent recruitment, facing retention challenges, or simply wanting to better understand the expectations of the next generation of professionals, this episode provides evidence-based strategies that go beyond assumptions and address what young talent actually wants. Listen for practical recommendations that can transform your approach to early career talent management.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textIn this episode, Mike Wright from Network Rail joins award-winning Business Psychologist Amanda Potter and co-host Caitlin Cooper to explore what makes high-performing teams thrive. We dive into Project Speed, a post-pandemic initiative that boosted efficiency and reduced costs, saving £1.5 billion! We also examine how cognitive diversity enhances problem-solving when the need to balance essential yet competing priorities is crucial to success.Additionally, we highlight the vital role of psychological safety—creating an environment where people feel safe to speak up leads to greater innovation and stronger results. Discover how our work together helps to drive continuous engagement and open dialogue at Network Rail as we continue to define the factors that inhibit and enable high performance.Join us as we unpack these key themes and the power of teamwork in driving organisational success. Listen, reflect, and subscribe!Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textWhat if your brain's craving for predictability is the real reason behind your stress? In our latest episode, we explore the complex emotions tied to change fatigue in our fast-paced world driven by relentless technological advancements. With AI reshaping the landscape and social media perpetually altering trends, the pressure to adapt can seem insurmountable. We unravel the psychological and physiological impacts of this constant flux, touching on how our intrinsic desire for stability clashes with the modern necessity for change, leading to a pervasive sense of exhaustion.Join us as we navigate the nuances of change fatigue within organizations and the personal sphere, with insights rooted in Brené Brown's research on resilience and psychological safety. Through a compelling case study, we highlight how effective communication can transform resistance into acceptance, creating environments that foster adaptability and decision-making. We also delve into the neuroscience behind stress, revealing the taxing effects of continuous demands on the prefrontal cortex and the stress-induced grip of the amygdala.But it's not all doom and gloom—our discussion offers practical strategies for coping, inspired by tales of personal resilience and Robert Sapolsky's insights into stress. Hear how mindfulness and self-care can counteract the wear of change fatigue, bringing balance and compassion into our lives. Special thanks to our interns Izzy Jones, Emiolaey, and Gracie Weston, whose valuable research contributions enriched this episode. We hope you find the insights as enlightening as we did, and look forward to your thoughts on managing change in today's ever-evolving landscape.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textDr. Amanda Potter, Chartered Psychologist and CEO of Zircon BeTalent, and Jig Ramji, an experienced Chief Talent Officer, join us for a compelling discussion on the transformative power of big data in talent management. Listen as we unpack the parallels between sports analytics and organizational performance, revealing why data integration is as crucial to talent strategy as it is to financial success. Jig challenges the conventional belief that more data is inherently better, illustrating the importance of data variety and context in unlocking meaningful insights. Discover the complexities of implementing talent and leadership models within organizations as we examine the pitfalls of relying too heavily on standardized approaches. We emphasize the necessity of cognitive and cultural diversity and the importance of gathering diverse data points throughout the employee lifecycle. This approach ensures a clear understanding of organizational capabilities while maintaining agility to align with strategic goals. Our discussion underscores the value of a balanced framework, offering guidance and clarity for all stakeholders.Explore the evolving tech industry landscape and the challenges of overcoming personal biases in interpreting financial and people data. We highlight the need for thoughtful talent models and objective assessments to mitigate bias and enhance workforce engagement. As Amanda and Jig delve into the concept of unconscious bias, they advocate for individual accountability in recognizing and managing biases. The conversation concludes with a focus on the importance of data discipline, emphasizing the transformative potential of rigorous data analysis while cautioning against over-reliance on psychometrics. Join us for a journey through the strategies that can drive significant change and performance improvements in organizations.The conversation highlights the significance of cohesive data frameworks while addressing the challenges of bias and complacency in decision-making.• Emphasising the need for robust data use in talent strategies• Defining big data and its implications for organisations• Balancing internal and external data perspectives• Addressing the risk of over-relying on off-the-shelf talent models• The importance of data discipline in collecting actionable insights• Challenging complacency amidst continuous organisational growth• Discussing biases in the interpretation of psychometric data• Advocating for curiosity and humility in leadership practices• Urging talent professionals to act as catalysts for changeEpisodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textWhat if one small change could transform not only your life but also contribute positively to the world? Join us as Lou Kiwanuka shares her inspiring journey of embracing sustainable change, one step at a time. Starting with a personal commitment to make one change per month since January 2020, Lou's approach has led to profound personal growth and a shift from simply reducing negative impacts to actively pursuing positive contributions. Through her experiences, Lou illustrates how these incremental adjustments can create a ripple effect, ultimately fostering a more connected and meaningful existence.Explore the power of the One Change strategy as it transcends personal boundaries and ignites innovation within the professional realm. Originating from a need to transform the events industry, this strategy encourages both individuals and organizations to adopt a single change each month, promoting values like accessibility, kindness, and mindful living. With insights from Angela Malik and Dr. Amanda Potter, we delve into the psychological aspects that make small, sustainable habits effective, and how they can shift focus from material wants to meaningful connections and experiences.From the art of embracing simplicity to the science of habit formation, this episode is packed with practical tools and strategies. Learn about the "99 things" list and the "wheel of privilege" as methods to prioritize goals and broaden the concept of sustainability to include societal elements. As we gear up for 2025 with renewed energy and commitment to change, we invite you to consider how these transformative ideas can enhance your own life and the world around you. Engage with us and share your experiences as we collectively embark on this journey of resilience and positive impact.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Send us a textUnlock the secrets to creating a truly inclusive workplace with insights from Laura McLean, an HR and Talent leader at Santander. Tune in to discover how you can foster an environment where trust and innovation flourish, and employees feel empowered to bring their full selves to work. Laura, alongside Dr Amanda Potter, Chartered Psychologist and CEO of Zircon BeTalent, dissects the core elements of psychological safety, demonstrating their pivotal role in leadership development and the evolving landscape of today's workforce. You'll learn about the transformative power of small, intentional changes that can yield significant improvements in organizational culture. Just like compound interest, these adjustments magnify over time, leading to better customer experiences and fostering innovation. We'll explore the internal climates that shape customer service and discuss strategies for embedding psychological safety at both micro and macro levels. A key focus is on recognising and addressing unconscious biases, promoting true cognitive and neurodiversity within the workplace.Even well-intentioned leaders can inadvertently create toxic environments. Our conversation highlights the importance of authenticity, candid communication, and the balancing act between professional focus and personal connection. We'll share personal anecdotes to illustrate how perceptions can be influenced by external appearances and how a supportive environment encourages productivity under pressure. Whether you're an HR leader, psychologist, or simply someone looking to enhance workplace culture, this episode provides practical advice on raising awareness and integrating small practices that build psychological safety across all levels of an organisation.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Unlock the secrets to optimal sleep with Dr. Amanda Potter, a distinguished Psychologist and CEO of Zircon BeTalent, as she guides us through the intricate dance of our nightly rest. Discover how seven to nine hours of uninterrupted sleep can revolutionize your emotional well-being and sharpen your cognitive edge, enhancing creativity, problem-solving, and memory retention. Dr. Potter also sheds light on the substantial economic toll of sleep-related fatigue, underscoring the importance of regular sleep patterns and the power daylight holds over our natural rhythms.Journey through the enigmatic stages of REM and non-REM sleep, where dreams intertwine with memory consolidation and learning is fortified. You'll find out how neurotransmitters like GABA, alongside melatonin and adenosine, orchestrate this nightly symphony. Dr. Potter emphasizes how morning light resets our biological clocks, and why feelings of contentment can be a catalyst for better sleep. Our conversation also covers the profound effects of outdoor activities and exercise on reducing cortisol levels and naturally boosting melatonin.Arm yourself with practical strategies to master sleep hygiene and establish empowering routines. Learn how caffeine affects your alertness and sleep patterns, and grasp the importance of consistent sleep and wake times. We explore the benefits of using dim, yellow lights in the evening while embracing natural sunlight in the morning. Discover tips for maintaining an ideal bedroom environment, timing meals and naps wisely, and using breathing techniques to ease into relaxation, equipping you to reclaim your nights and boost your overall well-being.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Unlock the secrets of psychological assessments with our esteemed guest, Ben Williams from Sten10, as he joins Dr Amanda Potter, CEO of Zircon, for an in-depth discussion on the tools that shape development and recruitment. Discover why validity and reliability are not just buzzwords but essential elements that ensure these assessments accurately measure what they're supposed to. Together, we unravel the intricacies of state versus trait-based assessments, such as resilience and emotional intelligence, and debate the delicate balancing act between inclusivity and fairness in assessment design.Journey with us as we dissect the methodologies behind personality assessments, from the often-debated graphology to the impact of gamified assessments on candidate experience. Learn how to navigate the tension between questionnaire length and psychometric robustness without compromising the candidate's perception of fairness. We also explore the challenges neurodiverse candidates face with situational judgment tests and the importance of utilizing normative approaches to make assessments more inclusive.Finally, brace yourself for a deep dive into the intersection of innovation, ethics, and technology in psychological assessments. Witness the ongoing debate over the use of AI in personality assessments and the ethical considerations surrounding social media data in recruitment. This episode is a testament to the transformative power of psychological assessments, underpinned by scientific rigor and cultural sensitivity, as they continue to evolve in our rapidly changing world.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Join us for an enlightening conversation with Dr. Amanda Potter, Chartered Psychologist and CEO of Zircon, as we navigate the complexities of the entrepreneurial mindset. Ever wondered what differentiates a freelancer from a true entrepreneur? Discover how visionaries like Simon Rogerson from Octopus Energy harness their relentless energy and forward-thinking approach to fill market gaps with scalable business ideas. We'll also confront the challenges women face in entrepreneurship, examining why only a third of global businesses are women-owned and exploring solutions to bridge this leadership gap.What drives an entrepreneur to move toward opportunities rather than flee from less favourable situations? The answer lies in a proactive mindset. Drawing from personal experiences and observations, we shed light on how upbringing can shape entrepreneurial tendencies. We distinguish freelancers from entrepreneurs in terms of opportunity identification and venture creation and delve into intrapreneurship—where innovation thrives within established companies. The conversation does not shy away from the real-world hurdles faced by psychologists entering the consulting field, emphasizing the need for psychological safety to foster innovation.Unleash your entrepreneurial spirit by exploring the intersection of personality traits and successful business practices. Inspired by an interview with Simon Rogerson, we discuss how traits like curiosity, learning agility, and the ability to embrace failure are vital for success. Whether the entrepreneurial mindset is a state or a trait is a question worth pondering, as we explore how passion and risk-taking, are crucial elements of entrepreneurship. The thrill of bringing ideas to life, making a global impact, and stepping into discomfort to foster growth is at the heart of our discussion, offering insights into how you can transform your business and life.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Unlock the hidden strengths of introversion in the workplace! Join us as Amanda Potter, CEO of Zircon, breaks down the often misunderstood traits of introverts and extroverts, backed by insights from Jung, Eysenck, and psychological models like the Big Five and MBTI. We'll dissect how biased language can shape our views and why emotional intelligence is crucial, not just for professionals but for everyone aiming to create more inclusive environments.Ever wondered why extroverts seem to dominate organizational cultures? Amanda and I shed light on the importance of fostering psychological safety and inclusive communication to ensure that quieter voices are heard. Contrary to popular belief, introverts bring invaluable observational skills and concise contributions that can transform team dynamics. Don't miss our discussion on the myths surrounding extroverts in sales roles and how a balanced approach can yield more effective and diverse teams.Curious about the neuroscience behind introversion and extroversion? This episode dives into how different environments and social settings impact each personality type, from dopamine responses to overstimulation. We also challenge the stereotypes around introverts and extroverts in sales and management roles, highlighting real-life examples and the significance of self-awareness and emotional intelligence in leadership. Whether you're an introvert, extrovert, or somewhere in between, this episode offers a deeper understanding of how to harness your unique strengths in the workplace. Tune in for a thought-provoking conversation that champions the value of diverse personality traits.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Imagine transforming your organization by fostering trust, promoting cognitive diversity, and championing kindness in the workplace. Join us in this enlightening conversation with Simon Rogerson, the visionary CEO and founder of Octopus Group. Simon dispels misconceptions about his role at Octopus Energy and delves into his journey from a secure job to creating a company that values integrity. Simon shares how he meticulously built a positive organizational culture, ensuring that trust and customer-centric values were at the forefront by personally interviewing the first 500 employees.Discover the power of cognitive diversity as Simon explains how it can build high-performing teams. Learn the difference between skepticism and cynicism and why including varied perspectives, particularly those from younger employees, is crucial in today's fast-paced world. Simon provides insights into how promoting ownership and encouraging calculated risks, such as through Octopus Springboard, can drive innovation and success.Finally, we explore the profound impact of kindness in business. Simon recounts touching stories of employees who went above and beyond, illustrating how genuine acts of kindness can create loyal customers and a vibrant company culture. We also delve into the balance of dedication and self-care, the significance of open communication, and the necessity of honest feedback in building resilient leadership. Listen as Simon uncovers the essence of leadership, decisiveness, and the importance of fostering an environment where trust and transparency lead to long-term business growth.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Unlock the secrets to enhancing your emotional well-being through the transformative power of breathing techniques in this enlightening episode. Dr Amanda Potter and Kristian Lees-Bell are joined by Jessica Livingstone, a seasoned yoga and meditation teacher, who takes us on her journey from the high-stress corporate world to founding a thriving yoga and wellness studio. Jessica shares profound insights into how breathing techniques in yoga can significantly impact our emotional health and balance, drawing from both historical and modern influences. She explains how incorporating breath awareness into our daily routines can lead to greater relaxation and a more balanced life.Delve into the world of coherent breathing, where synchronizing your breath can harmonize your body's systems and promote a state of calm and clarity. Jessica introduces us to Yoga Nidra, a form of active meditation that helps even the busiest minds find peace. Listen to Kristian and Amanda's reflections on their experiences with coherent breathing, and discover how it can serve as a rejuvenating midday reset. This episode explores practical applications of these techniques, emphasizing their potential to enhance both physical relaxation and mental clarity in everyday situations.We also discuss the importance of practicing presence through mindful breathing techniques to combat the autopilot mode of living. Learn about various methods, such as alternate nostril breathing and box breathing, and their specific health benefits. Jessica shares practical tips on how to seamlessly integrate these techniques into your daily life. As we wrap up, we express our heartfelt gratitude to Jessica for her invaluable insights and thank our dedicated listeners for their continued support. Stay tuned for more exciting episodes aimed at enhancing your wellness journey!Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Unlock the secrets to fostering a culture of innovation and psychological safety within your organization. Join Dr Amanda Potter and Caitlin Cooper for a thought-provoking conversation, where they uncover the link between psychological safety and innovation, explore the neuroscience behind daydreaming and discuss what helps and hinders innovation and creativity.Learn how to redefine innovation beyond just generating new ideas, incorporating continuous improvement and discover the power of resilience and reduced anxiety in welcoming novel ideas and breakthroughs. Delve into practical strategies to encourage risk-taking and curiosity, and understand the crucial difference between creativity and innovation.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Can kindness, humility, and collaboration be the secret ingredients to business success? Join us as we sit down with Philippa White, founder and CEO of TIE Leadership, who shares profound insights from her book, "Return on Humanity." Led by Angela Malik, and Dr. Amanda Potter, PhD.This episode unveils compelling stories from Philippa's journey, comparing the traditional profit-driven models with those that put people first. By highlighting her experiences from business school, Philippa reveals how fostering a human-centered approach can drive innovation, problem-solving, and ultimately lead to a more successful business landscape.Navigating the intricate world of leadership, we discuss how balancing internal and external perspectives can fortify psychological safety and resilience within organizations. Highlighting the importance of human qualities like vulnerability and cultural intelligence, we underscore how these assets contribute to better leadership and a healthier work environment. Through Ernesto Sorelli's captivating hippo story, we illustrate the underestimated power of active listening and its critical role in effective leadership. This chapter is a testament to the necessity of blending business acumen with people skills to create a holistic leadership approach.Embracing positivity and happiness is not just a personal mantra but also a professional strategy. Drawing from Sarah Tate's "The Rebuilders" and real-world examples like the Biosphere Project, we explore how challenges and setbacks are essential for building resilience. Amanda introduces Ruby Wax's insights on negativity bias, explaining how a positive mindset can significantly reduce stress and foster a more resilient organization. Philippa shares inspiring stories from her book launch, emphasizing the importance of pushing boundaries and stepping outside comfort zones to achieve meaningful growth. We wrap up with reflections on the role of happiness in leadership, offering practical advice on cultivating a positive, resilient workplace. Tune in to discover how you can transform your leadership style and business approach by prioritizing humanity and happiness.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Curious about the secrets behind sustainable high performance in organizations? Discover the insights of Amy Brand, a leading neuro and behavioral scientist, who has been named HR's Most Influential Thinker on LinkedIn for 2023. In this episode, Amy shares her remarkable journey from medicine to neuroscience, driven by her fascination with human behavior and brain science. Learn how her observations of underperforming professionals inspired her to combine neuroscience with organizational behavior, and hear about her early influences, including thought leaders like Stephen Pinker and Antonio de Macio.Explore the fascinating intersection of neuroscience and psychology as Amy discusses the importance of evidence-based approaches to understanding human behavior. Find out how neuroscience can provide concrete data to validate everyday experiences, prompting us to rethink traditional work environments and practices. She delves into the role of individual differences and neurodiversity in shaping our interactions with the world. Amy also shares practical habits that can enhance productivity and creativity, such as taking breaks and engaging in activities like showering strategically.Gain valuable insights into the complexities of change readiness within organizations, especially amidst technological advancements. Amy highlights the mental and physical energy required for adapting to change and underscores the crucial role of leadership in aligning teams with new visions. Discussing concepts like "mind frames" and the influence of our environment on behavior and emotions, Amy offers a comprehensive look at fostering sustainable high performance through intentionality. Tune in to learn how pro-social behaviors like trust and generosity can enhance psychological safety and optimal brain function, and connect with Amy for more resources on enhancing organizational performance.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Discover the critical forces transforming today's workplace as Dr. Amanda Potter, the insightful CEO of Zircon, returns to our podcast to examine the dynamics of fairness, accountability, sustainability, and technology. As we navigate these waters, we'll scrutinize how these forces not only shape employee engagement but also the broader operational landscape. Unpack the tensions between high salary expectations and the pursuit of ethical practices with Gen Z talent at the helm, revealing a generation that champions both financial security and corporate responsibility. We'll also discuss strategies that businesses can employ to attract this new wave of purpose-driven candidates, enhancing their operational efficiency and financial health in the process.Stepping into the digital era, we explore how the integration of technology is revolutionizing the workplace, fostering a climate ripe for innovation and diversity of thought. With Dr. Potter's expertise, we dissect the evolving psychological contract between employers and employees, considering the external forces and daily interactions that shape it. As we prepare for the CIPD Festival of Work, our conversation pivots towards practical measures companies can take to create a nurturing environment for their talent pools, emphasizing the importance of development, inclusion, and community. Join us for an episode brimming with insights, ensuring your organization is primed for the future of work and ready to tackle the complexities of today's employment landscape.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

What lies ahead in our working life, what challenges can we expect to face in 2024. The Zircon Psychologists conducted some research to understand the forces that will impact the future of work. This podcast summarises the first 4 of 8 forces that will particularly impact employees and teams, and will start to look at the steps they can take to make the best of the situation and thrive in 2024 and beyond.Unlock the secrets to a thriving workplace with Dr. Amanda Potter, CEO of Zircon, as she brings her expertise as a Chartered Psychologist to illuminate the complex forces at play in employee engagement. Be prepared to redefine your understanding of the psychological contract and discover the eight key factors that are reshaping how we think about work, from the quest for work-life harmony to the imperative of digital savvy. This eye-opening conversation is a gold mine for leaders, HR aficionados, and employees committed to nurturing an environment where talent doesn't just grow—it flourishes.Join us on a journey through the evolving landscape of the modern workplace, where Dr. Potter and Angela Malik share personal stories and practical strategies to foster a culture of well-being and resilience. We delve into the importance of mental health, especially in the age of remote work, and discuss why diversity isn't just a buzzword but a catalyst for innovation and competitive edge. Tune in for an engaging dialogue filled with actionable insights on building a resilient, inclusive, and forward-thinking organization ready to face the future with confidence.Episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Ever feel like your brain is stuck on autopilot, falling prey to biases and inefficiencies? Dulcie Swanston and Dr Iain Price join us again, offering enlightening insights into the art of personal effectiveness and the power of neuroplasticity. Through their dynamic exchange, they unveil approaches to work smarter, transforming "imposter syndrome" into manageable "imposter moments," and fostering stronger professional and personal relationships. Their strategies aren't just about productivity; they're about nurturing a reflective mind and using social connections to reshape perceptions of ourselves and our capabilities.We all grapple with self-doubt and the inner critic, but it's how we turn these experiences into actionable wisdom that counts. This episode takes you through a journey of understanding imposter thinking and provides practical applications to use this awareness in your everyday life. You'll grasp the concept of the 'Sphere of Influence' and how it can streamline your focus on what truly matters. And as we discuss the liberating effects of sorting concerns into areas of control, influence, and acceptance, you'll learn to manage pressure with grace and self-compassion.But that's not all; we also unlock the secrets of maintaining a childlike imagination in the face of life's complexities. Discover how simple breathing techniques can ignite your cognitive functions, unleash creativity, and propel your personal growth. Guests Dulcie and Iain share personal anecdotes and professional insights that underscore the transformational effects of mindfulness and self-compassion. So tune in, breathe deep, and let this episode guide you toward a more intentional and joyful approach to life's challenges.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Have you ever noticed how a simple act of kindness can transform an entire day? Dr. Amanda Potter, CEO of Zircon, joins me, Caitlin, on a heart warming expedition through the corridors of compassionate leadership, discussing how friendship and empathy at the top echelons of a company can sculpt a culture of inclusivity and high performance. We navigate the delicate dance of accepting compliments with grace and delve into the science behind kindness, revealing how our brains can become hardwired for empathy through consistent, caring actions. Prepare to be enlightened on the nuances of kindness in the workplace, as Amanda and I unravel the threads that connect emotional intelligence to team dynamics and explore the inhibitors that can stifle our best intentions, from stress to unconscious biases. Through candid conversation and personal insights, this episode promises to leave you equipped with practical tools for nurturing an environment brimming with trust and belonging—one thoughtful gesture at a time. Join us and discover how to unleash the transformative power of kindness in your professional sphere, enhancing not just your work life but potentially every interaction you encounter.TimestampsKindness·       00:00 – Introduction to Kindness·       01:01 – The best of frenemies·       02:04 – Honesty; kindness in disguise·       03:45 – Define kindness:·       05:06 – It's all connected; all it takes is to be kind·       06:08 – Neuroscience!·       07:17 – It's far more complex than it looks…Cruel to be kind·       08:56 – Tales from the tube·       09:39 – Gray matters·       10:36 – Is it better to give than receive?·       12:05 – Ice Breaker·       12:47 – Stress: the killer of kindness·       14:00 – A bias against bias·       16:18 – I feel good about being goodEnjoy the little things in life·       17:12 – Should I give Amanda compliments?·       18:48 – Beyond the Videodrome·       19:41 – The right environment is key·       20:16 – Holding the door open·       21:15 – Kindness is contagiousCustomer Service 101·       22:04 – Balance yourself and put a smile on your face·       23:03 – The best of ourselves·       24:37 – A charitable endeavor·       25:07 – Listen.·       27:31 – One act of random kindness at a time·       28:05 – The end.Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

As we navigate the complexities of the workplace, it's essential to foster an environment where every mind is valued for its unique contributions. This episode introduces Dr Ian Iceton, a neurodiversity advocate with a rich HR background and personal ties to the topic, who guides us through the transformative process of integrating neurodivergent individuals into our professional spaces. We delve into the importance of language, the evolving understanding of conditions like autism and ADHD, and the role of inclusive communication in developing a supportive corporate culture.  Our discussion with Ian extends beyond mere awareness; it's a deep exploration of how compassion and understanding can reshape our workplaces. We confront the misconceptions that can arise when neurodivergent behaviours are misinterpreted, stressing the need for education and sensitivity towards differences in communication and sensory experiences. We illuminate the unique ways in which neurodivergent individuals may express and perceive emotions, offering insights for managers and colleagues to build truly inclusive teams.  Finally, we celebrate the diverse ways in which we learn and work, acknowledging that what might seem unconventional can be tremendously effective. We champion the idea that embracing cognitive diversity is not only beneficial for neurodivergent individuals but also enriches the entire team. Our conversation with Dr Iceton concludes with actionable advice and resources for those seeking to support neurodiversity in their organisations, ensuring that every employee, regardless of how their brain is wired, has the opportunity to thrive. Connect with Dr Ian Iceton on LinkedIn: https://www.linkedin.com/in/ian-iceton-1865695/Episodes are available here https://www.thecpo.co.uk/ To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/ To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk

Why do managers bully their people? What do they hope will happen? What does Psychology and Neuroscience say about bullying at work? In this episode Amanda and Caitlin look at the science, the psychology and the neuroscience to try to unpick this difficult topic. This episode title was recommended by Julie Grosvenor from Dudley MBC, at the NW Coaching & Mentoring Conference in November 2023 in Birmingham. Thank you Julie for recommending this episode.Episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

With January being the month of tightening our financial belts we are looking at the concept of sunk cost and why we submit to the bias of sunk cost and throw good money after bad? The sunk cost fallacy is a cognitive bias that occurs when people continue to invest in a decision or project based on the resources (time, money, or effort) they have already put into it, despite the evidence suggesting that these investments are no longer rational or beneficial. Why do we do this and how can we stop? Our neuroscience research has the answers.Episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.

Trust is the foundation to Psychological Safety, and Psychologically Safe teams are more likely to speak up challenge and ask questions, thus creating more innovative solutions and improving team performance. Does this mean therefore that trust is the foundation of team performance? In this episode of The Chief Psychology Officer we look at the importance of trust at work, and what teams can do to improve the levels of trust at work.Episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: hello@betalent.com.

Get ready for a festive and light hearted episode of the Chief Psychology Officer Dr Amanda Potter becomes the host, interviewing Senior Consultant Kristian Lee-Bell and Business Psychologist Caitlin Cooper, sharing heartwarming tales of the best advice and the worst gifts they have ever received. 'Tis the season for a podcast that unwraps the magic of holiday generosity, laughter, and science behind the joy of giving. But that is not all, they also take time to discuss the psychology of gift-giving, or the neuroscience behind those thoughtful presents? This podcast episode unwraps the answers as we delve into the intricacies of why we give and how our brains respond to gratitude.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.

The ability for senior leaders and C-Suite leaders to make decisions has been reported to be the single most important characteristic of success for those leaders. As a result, for the past 20 years the Zircon Psychologists have been researching decision making behaviours to understand how leaders make decisions and how leaders, teams and businesses can capitalise on the cognitive diversity of the team to be more innovative, efficient and decisive. In this episode Caitlin Cooper interviews Dr Amanda Potter to understand this research and draws out the topics of resilience, psychological safety, bias and belief when discussing decisiveness in leaders.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Hello@BeTalent.com

What does neuroscience say about burnout? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter build on the neuroscience of resilience podcast and discuss the physiological and neurological reaction to stress, the emotions we feel as a result and the risk of burnout. This podcast explains the chemical response to burnout and starts to outline some actions you can take to reduce the risk of burning out and remain stronger in prolonged or acute stress situations. The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the resilience and psychological safety research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Resilience and Psychological Safety questionnaires mentioned in this podcast please contact hello@betalent.com

What does neuroscience say about how you can cope effectively with stress and improve your resilience? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter discuss the physiological and neurological reaction to stress, and the emotions we feel as a result. This podcast explains the chemical response to stress and starts to outline some actions you can take to train yourself to calm the stress response and feel happier and stronger in times of difficulty.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the resilience and psychological safety research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Resilience and Psychological Safety questionnaires mentioned in this podcast please contact hello@betalent.comTimestampsNeuroscience of Resilience·       00:00 – Introduction to the Neuroscience of Resilience·       01:43 – Each step is as individual as a snowflake·       03:07 – The states of play·       03:43 – ARE YOU GETTING STRESSED?!·       04:28 – One more thing the 70's gave us·       05:30 – Acute or Prolonged?·       06:29 – Creeping on the come up…·       07:04 – Resilience is self-careThe large thing between your ears·       07:57 – You're only as stressed as you feel·       10:01 – Brains!·       11:23 – Neuroplasticity revisited·       12:46 – It's all about healing·       13:50 – This is all sounding a little risky…·       15:08 – Lay all of your trust in 2 paleolithic lumps of grey matter·       16:17 – Stress => growth·       16:57 – The worrierCortex praefrontalis·       17:45 – The part that makes you… you·       18:42 – You're built different when you're younger·       19:59 – Chemistry; the study of change·       21:14 – Keep the roid rage under control·       22:12 – Sympathetic vs Parasympathetic·       23:27 – My mate Teri told me…·       24:04 – Talk positively·       25:05 – (Refer back to Podcast No.45)C13H16N2O2·       25:54 – Dopamine and Serotonin·       28:33 – Let there be love!·       29:27 – Laughter is the best medicine·       30:00 – The Science of Sleep (not the movie)·       31:19 – It's like being in a spa…·       32:54 – Mind altering chemicals·       33:35 – It's taken me a while to say this… but I feel like an imposter!·       35:12 – A Dose of tips·       37:56 – Just one more thing…·       39:04 – The end.

Most employees need to feel like they belong to the team in which they work in order to be fully motivated and engaged. Belonging is the feeling of being accepted and respected in a team or organisation and is created by having inclusive work environments. When we belong we feel connected to colleagues, there is the right work life balance, and our values are lived at at work. The feeling of belonging in a workplace is more important than we would think. In fact research has shown that the extent to which we belong significantly contributes to improving our productivity and morale within a team or organisation. In this episode, Senior Psychologist Caitlin Cooper and Dr Amanda Potter the Chief Psychology Officer explore the concept of belonging and how organisations and teams can improve the feeling of belonging for each of the people in their team. The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Hello@BeTalent.comTimestampsPsychology of Belonging·       00:00 – Introduction to Belonging·       00:33 – Oh My God! We didn't kill Kenny!·       01:13 – If I don't fit, I must quit.·       02:25 – The impact of COVID-19·       03:18 – I'm the architect of my life·       04:14 – Self-reflection·       05:29 – Who's right and who's wrong?·       07:11 – Inclusion is not an illusion“I just space out” – Peter Gibbons·       08:10 – I feel we have a connection here…·       10:00 – Trust·       10:57 – It's my red stapler·       12:02 – Can I go on the slide please?·       12:54 – What does Belonging actually mean?·       13:13 – The 5 drivers·       14:36 – Don't worry; this is a safe, necessary space·       15:39 – In order to share heart-to-hearts, you need a heart to begin with…Respecting boundaries·       16:38 – The signs are in body language·       17:50 – This reminds of this person I know…·       19:11 – Territorial disputes·       21:34 – Resilience and Psychological Safety revisited·       22:22 – Belonging or Loyalty?·       23:15 – Look, Listen, Lead & Learn·       24:37 – $8 Billion?!!!With open arms…·       25:32 – Accept and Respect·       26:10 – Don't go breaking my heart·       27:02 – The biological benefits·       28:51 – In summary…29:58 – The end. 

What would you say about yourself if introduced to a new potential employer or client for the first time? What would be the most important things you would like to share about yourself? In this episode of the CPO we look at Elevator Pitches, are they useful, how do we prepare one and what is important to share? The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Strengths questionnaire mentioned in this podcast please contact the BeTalent team via email: Hello@BeTalent.com.TimestampsCreating your Elevator Pitch·       00:00 – Introduction to the Elevator Pitch·       01:04 – It feels like the first time…·       01:53 – 30-60 seconds to sell yourself·       02:21 – Crosby or Otis?·       03:32 – A ride on the gauche train·       04:00 – (not) the key to success·       04:52 – Filling the void, not touching it·       05:38 – A Proustian momentMolding the clay·       06:07 – Anytime, anywhere!·       08:06 – I have no time for this…·       09:09 – Great for products, not for people·       10:01 – The mark of a true warrior, is humility·       11:04 – Help me, to help you!·       11:52 – Let's set the scene…·       12:34 – What is your role?·       13:15 – What is the problem you're solving?·       13:46 – What's the solution?·       14:12 – What's next?Practice makes perfect·       14:48 – Great, now let's go again!·       16:12 – The Amanda Potter Story·       17:10 – A big difference…·       18:28 – The clock is ticking…·       19:44 – Contextualizing·       21:00 – One more time·       22:51 – In summary…·       23:42 – Energize!·       24:11 – It's not just what you say; it's how you say it.·       24:58 – Feedback·       25:15 – The end.

How can you build your self-confidence and have a happier life? In this podcast, Kristian and Dr Amanda interviewed Dulcie and Iain the authors of DOSE a book that articulates 52 Science based ways for a happier and more confident life. They share both the psychological and neuroscientific benefits of each of the 52 actions in terms of the positive neurotransmitters and chemicals for short - DOSE (Dopamine, Oxytocin, Serotonin and Endorphins) and the role each of these play in helping us to feel happier and more confident. This podcast is an introduction into their story behind the book, the impetus for their research and we look at some of our favourite habits and why. The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.To purchase the DOSE book please go to your reputable book shop or go to https://amzn.eu/d/1q6pz8uTimestampsFinding your Inner Confidence·       00:00 – Introduction to Inner Confidence·       00:48 – Welcome Dulcie Shepherd·       01:27 – Welcome Iain Price·       02:28 – An invitation into the arena·       03:45 – Interactions take many forms; mainly over a cup of tea·       05:09 – Psychometrically…·       06:42 – Psychological safety revisitedChanges·       07:36 – Becoming the thinker·       08:59 – DOSE·       10:21 – Change the world with tea, not coffee!·       11:38 – Stacking (not subbing)·       12:03 – Time; the giver and the deceiver·       13:27 – Not cold showers… swim in the sea instead·       16:34 – 52 ways (not to lose your lover)·       19:10 – Eyes on the ballP***ing Red·       20:23 – Beetroot juice?·       21:32 – Try one tip, try another·       21:58 – It was red earlier- this isn't a urine infection, is it?·       22:37 – I'll take aromatherapy, over a cold shower·       23:44 – I love it, buy this everyone!·       24:35 – Imposter Thinking and it·       26:12 – A circuit breaker·       27:01 – A space to change over time…Cause and Effect·       29:26 – “Where the attention goes, the energy flows”·       30:40 – From social media to the written page·       33:18 – It goes beyond the world of work·       34:29 – “Lotion is motion”·       36:06 – Habits revisited·       38:22 – Is it Murphys Law?·       40:05 – Focus on one thing at a time; stack it up!·       42:07 – Join our (book) club·       43:16 – Thank you both for sharing·       45:32 – The end.

For many years a large proportion of global organisations have been using the 360/multi-rater approach to giving feedback for coaching, development and learning. But how effective are they? What does an effective 360 look like? When should we be applying qualitative or quantitative 360s? In this podcast Caitlin and Amanda look at the science behind robust and valid 360 measures and how they should be effectively applied. They also look at the risks of misusing 360 instruments and some of the mistakes organisations make embarking on 360 programmes. Finally they close with the benefit of 360s to help build the business case with key stakeholders.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.TimestampsBusiness 360 Assessments·       00:00 – Introduction to Business 360 Assessments·       00:58 – Welcome Caitlin·       01:47 – The net for collecting feedback·       02:31 – Food (Feedback) for thought.·       03:12 – Let's have a chat…·       03:56 – Quality, not quantity!Hold my hand·       04:41 – What is a 360?·       05:39 – I rate this- actually… you rate for me·       06:39 – Off the shelf·       07:28 – Don't blame me for this; let me learn!·       09:55 – Data, data, data·       11:47 – I want to ask you a few questions…·       13:44 – Where/when to use the right 360·       14:38 – Build it and they will comeIn the real world…·       16:16 – Why do we use a 360?·       16:57 – We don't trim out the fat!·       17:29 – Don't grab the wrong end of the stick·       18:45 – It's a cultural thing…·       19:38 – My first 360; a deeper meaning·       20:55 – A (aptly) rounded assessment·       21:42 – Ubiquitous usageA guide to your 360·       22:24 – Where did it all go wrong?·       24:30 – Before you buy…·       26:33 – Strengths revisited·       28:03 – The roadmap of a 360·       30:22 – The human element is the weakest·       31:26 – Neuroscience!Tried and tested·       33:05 – Trust the process·       34:07 – The BeTalent Blended 360·       35:51 – How does this benefit the business?·       36:28 – I'll show you mine…·       39:04 – …if you show me yours.·       41:20 – The end.

Today we are talking about succession planning, it's importance for organisational success and the role it plays in individual development and talent planning. We will look at good and bad practice and some of the key success factors. Succession planning is a crucial tool for managing and retaining top talent especially in private organisations where it is more commonly practised. However, there is often a lack of consistent workforce planning and many public and non-profit organisations still overlook the importance of succession planning with some preferring to hire experienced external workers over internal incumbents to fill vacant positions. In this podcast, our Chief Psychology Officer Dr Amanda Potter is being interviewed by Kristian Lees-Bell.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.TimestampsSuccession Planning·       00:00 – Introduction to Succession Planning·       00:48 – I was talking to Craig the other day…·       01:43 – Outsiders welcome (sort of)·       03:21 – Get your ******* act together!·       04:14 – Keeping people on their toes·       05:02 – The traditional approach“Not everyone can live this life. I'm a great revolutionary” – Logan Roy·       06:01 – How would you define Succession Planning?·       06:27 – Fat pipe the **** of this·       07:28 – Personal space or the pursuit of knowledge?·       08:29 – Talent Pool vs. Pipeline·       09:20 – Replacement planning·       10:12 – Listen to the Stakeholders!·       10:53 – Analysis of the workforce indicates…·       11:56 – Technology infused thinking“Well obviously I wanted one of you kids to take over” – Logan Roy·       12:52 – Preparation·       13:45 – Analysis + Resources + Execution·       14:44 – I think some outside help will be good for you·       16:17 – One mans incompetence… is just incompetence·       17:01 – Keeping cards close to your chest·       17:49 – Risk·       18:48 – “I'm not retiring; they'll have to carry me out”·       20:16 – Are outsiders welcome?“You have to be a killer” – Logan Roy·       21:11 – Enter the bullring…·       22:13 – Put some work into making a ******* plan!·       24:43 – Throwing them in at the deep end·       25:52 – 5 Easy Steps·       28:33 – Info heavy, but interesting stuff·       29:19 – In summary…·       31:10 – It's the end, now f*** off!

What does it mean to have Self-Compassion, why is it important? How can we practice self-compassion and what is the impact of this on how we interact and engage with family, friends and colleagues? We look at the research from the most prolific self-compassion author Dr Kristin Neff and her look at Fierce and Tender Self-Compassion and the role of each for helping us to extend compassion and understanding towards oneself in times of suffering or perceived failure, rather than harsh self-criticism or judgment. Why are some people self-critical or prone to self-pity, and how can we help them to move towards having more constructive, kind, yet challenging self-talk?The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.TimestampsSelf-Compassion·       00:00 – Introduction to Self-Compassion·       01:06 – I'm no good at this; you all must suffer!·       02:18 – Defining Self-Compassion·       03:21 – We can't shout at children anymore?·       04:20 – Talking to ourselves·       04:49 – I'm my own best friend… except on LinkedInMy, Myself and the Confidence Machine·       06:07 – The way we were…·       07:01 – Use your words (just the right ones)·       08:10 – Conversations with Children·       09:03 – Pessimism: a Great British trait·       11:12 – Learn to appreciate yourself·       11:54 – Self-pity·       12:22 – A weighty issue·       15:21 – The gym revolutionThe lessons from the past·       16:28 – Fierce Compassion v. Tenderness·       16:56 – Is it a man or a woman thing?·       19:03 – 3 aspects of Self-Compassion·       20:27 – Seeing what is inside ourselves…·       22:08 – All it takes is one little change·       23:19 – Tell me about your childhood·       24:12 – I am strong you Dirty Mother Pucker!·       26:30 – Success through osmosisThe Old Curiosity Shop·       28:34 – A botched dinner, or a learning experience?·       30:31 – Healthy Habits revisited·       31:45 – 4 steps to turn things around·       33:39 – Our triggers·       34:51 – Gilberts model·       36:14 – Where can I find out more?·       36:34 – The end.

Compassionate leadership is a type of leadership where there is a clear focus on building relationships through careful attending to, understanding, empathising with and supporting other people. Compassionate leaders value, respect and care for their team members enabling them to reach their potential and do their best work. In this podcast we examine what it means to be a Compassionate Leader and how is it different from inclusive leadership. We also discuss how we can be more compassionate as leaders and overcome the risks of low compassion.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.TimestampsCompassionate Leadership·       00:00 – Introduction to Compassionate Leadership·       00:52 – Well that's nice…·       01:36 – We care for you·       02:07 – I want to have a connection with you·       03:15 – It only really existed on paper·       04:34 – Be a boss, but don't be mean!·       05:35 – Inclusive Leadership vs. Compassionate LeadershipYou want answers?·       06:31 – How does this make my business better?·       07:20 – Burnout revisited·       08:13 – I need to stop and think!·       09:19 – Below the line·       11:03 – Please hold my hand·       12:37 – Neuroscience!!!When we are in need…·       14:15 – A few minutes is all it takes…·       15:36 – Psychological Safety – the core of everything·       16:12 – 4 steps, not 12·       17:28 – Do we change Hearts and Minds?·       19:13 – You can't tell me what to do!·       20:34 – Let's talk about SAP ASAP.·       22:17 – Some have it, some don't·       23:38 – The end.

There are many components to being a successful leader, and there is a plethora of research looking at leadership strengths and qualities, however few look at what makes a leader Inspirational. We often question, challenge and encourage our clients to be more Inspirational as leaders, but what does this really mean? In this podcast episode we will explore what makes leaders Inspirational; and whether being Inspirational is critical for leadership success. The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Inspiring Leader questionnaires mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.TimestampsInspirational Leadership·       00:00 – Introduction to Inspirational Leadership·       00:41 – A mission of ‘Hearts and Minds'·       01:36 – Lead on!·       02:40 – 196 Leaders·       04:27 – Know anybody who is inspiring?·       05:11 – It's not as simple as I thought…Carpe Diem·       05:58 – I'm here and you know it!·       07:05 – You'll remember them after they've left…·       08:59 – How would you describe an Inspiring Leader?·       09:43 – I can see… everything.·       10:47 – Integrity & Conscious Leadership·       11:16 – 6 Characteristics·       12:05 – It all seems very personal·       13:20 – Following the leader?Nobody's perfect·       14:09 – I want to tell you a story·       14:52 – Leaders have their own style·       15:35 – Why did you ask that?·       17:04 – Those who have it all·       17:48 – The Modern Mr. Motivator·       18:36 – The other 5…·       19:18 – All shirt and no trousers?·       19:54 – 3%; sad“O Captain! My Captain!”·       20:42 – A group of self-inflated egos·       21:35 – Don't dwell; learn!·       22:37 – You're not a killer·       23:54 – It's different for everyone·       24:53 – Coaching is a first step·       25:45 – The end.

What is Executive Presence and how is it different from being Inspirational as a leader? For many years clients have asked our executive coaches to help their leaders with their presence and impact, and to have more gravitas. However, Executive Presence is a bit like the dark science of leadership and it eludes many leaders who want to have presence and make a positive impact but they do not know how. Zircon therefore conducted research with nearly 200 leaders to understand the concept of Executive Presence and how we can help leaders communicate with more impact, gravitas and dynamism. In this episode, Angela interviews Amanda to understand the research and to give some real examples of how coaching clients have developed their executive presence.The Chief Psychology Officer website is now available https://www.thecpo.co.uk/To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzirconTo contact Amanda via email: TheCPO@zircon-mc.co.ukFor more information about the BeTalent please go to: https://www.betalent.comTimestampsExecutive Presence·       00:00 – Introduction to Executive Presence·       00:23 – The dark science of leadership·       00:46 – Everybody wants it, but we don't know what it is·       01:28 – Why research Executive Presence?·       02:24 – All the books seem to say…·       03:07 – There's a lot of research on this!What the research says·       03:51 – What is Executive Presence?·       05:05 – My version of events·       05:42 – Influential, not an influencer·       06:33 – THE BIG 5!·       07:08 – Charisma·       08:19 – Confidence·       08:54 – Credibility·       09:33 – The Rise of the Clowns·       10:43 – Gravitas·       11:07 – PowerEducation, Education & Education·       11:33 – Is it critical, or just handy?·       12:32 – Style & Substance·       13:40 – What do I do if I don't have it?·       14:15 – Who has it and who doesn't·       15:29 – We think we have it, but we don't know anyone who actually has it·       16:31 – Everyone can learn, the question is how…In the real world…·       17:22 – The secret formula·       19:49 – Connecting back to the big 5·       20:40 – Go to bed!·       21:06 – The end.

Over the past 5 years, we have increasingly been talking about Psychological Safety, how to define it, measure it, and diagnose the level of psychological safety in teams and organisations. However, many clients are struggling with how to create a psychologically safe environment in their organisation, once the level of safety is diagnosed. Once we have identified a risk - what now?  In this episode, Amanda is being interviewed by Kristian and they will be talking about practical steps teams and organisations can take to create a psychologically safe environment for their people.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Psychological Safety questionnaire mentioned in this podcast please go to: https://www.betalent.comTimestampsHow to create a Psychologically Safe Environment·       00:00 – Introduction to creation of Psychological Safety·       00:41 – Our finest ½ hour!·       01:19 – Don't be afraid to speak up·       02:22 – The aim of Psychological Safety·       03:05 – Claiming benefits·       03:44 – The best of 10 (3 to be exact)·       04:33 – There's always bad apples in the bunch·       05:18 – Which side are you on?“Painting is an infinitely minute part of my personality” – Salvador Dali·       06:44 – Show us what you got…·       07:52 – Trickly down leadership·       09:23 – The persistence of memory·       09:57 – What is our purpose?·       10:34 – I won't name names, but I do watch the news.·       12:42 – I'm aware of this·       13:25 – Seeking recognition·       13:53 – Sorting out the contracts…·       14:14 – Let's agree to agree“You can't make a good deal with a bad person” – Warren Buffett·       15:01 – This one ranks at no.5·       15:56 – Resources at their fingertips·       17:35 – Speak up and listen up!·       18:47 – Resilience revisited·       19:31 – Neuroscience!“A friendship founding on business is better than a business founded on friendship” – John D. Rockefeller·       21:10 – Following the leader·       22:17 – Rise up to a challenge·       23:03 – I see everything; and it sucks·       24:01 – Is it true that you can have too much of a good thing?·       25:18 – Culture and Psychological Safety work hand in hand·       26:58 – Theories change·       27:59 – The end.

The role of the CEO has changed drastically in the past 20 years, and our expectations of them has both increased and changed. Since the 1990s the median tenure of CEOs has shortened to 10 to 5 years, and "it has become challenging for a CEO to advocate, motivate and embed their strategic direction in this reduced time frame". In this episode Kristian Lees-Bell and Dr Amanda Potter interview our guest the Author and Psychologist Dr. Sylvana Storey to understand the changing role of the CEO and what they can do to drive future success. The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpTo contact Sylvana please go to: www.sylvanastorey.com or go to: https://www.linkedin.com/in/sylvanastorey1/To purchase Sylvana's book The Aperture of the Modern CEO go to: https://amzn.eu/d/bG1jAegTimestampsFuture of the Modern Successful CEO·       00:00 – Introduction to Future of the Modern Successful CEO·       00:52 – Introducing: Dr Sylvana Storey·       01:17 – I know her from way back…·       01:49 – All over the world, everybody got the word·       02:54 – Do CEOs have people skills?·       03:56 – The ParadoxSet in stone·       05:38 – I built this up from nothing!·       07:03 – You need to see this from my point of view·       08:37 – Our bread and butter·       09:22 – The Intangibles·       10:45 – What greases the wheels?·       11:19 – There's a lot of things to consider…·       12:06 – Going beyondA crack in the slab·       12:39 – Bringing it back to us·       13:40 – The whole package·       14:45 – 7 aspects from 700 CEOs·       15:46 – Why is all of this important?·       16:27 – Psychological Contouring·       17:24 – My first job, out of 25…·       18:35 – Give me some context here!·       19:51 – Trust me: I'm in a good placeLaying new ground·       21:05 – What has changed to create the Modern CEO?·       22:22 – Listen.·       23:07 – Pull yourself together!·       24:43 – They still have a lot to learn…·       25:27 – The end.

Happiness - We are all trying to find it or work for it, yet it is something quite intangible and difficult to define, and it can mean something completely different for two different people. In this episode of the Chief Psychology Officer. Amanda is being interviewed by our new podcast host Kristian and we explore the topic of Happiness: what it is, what does science say about it, and what can we do to be closer to feeling happy?The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Winning Attitude questionnaires mentioned in this podcast please go to: https://www.betalent.comTimestampsFinding Happiness·       00:00 – Finding Happiness·       00:43 – Welcome aboard Kristian·       01:28 – The Pursuit of Happiness·       03:06 – Retrospectively… Happiness was a lucky chance·       04:14 – What is my purpose?·       05:41 – Don't try too hardRed skies are gonna clear up, put on a happy face!·       07:14 – I can't help but think that there's a connection here·       08:00 – Strengths & Values revisited·       09:10 – You must believe!·       09:45 – Well, the UN's gotta do something…·       10:53 – You're beginning to arouse my, curiosity.·       11:39 – You're the best, around!·       12:32 – You gotta be better·       13:04 – Hyper & Hypoarousal·       15:17 – He's a changed man·       16:36 – Neuroscience!·       17:35 – You a lorry driver or something?A State of Mind·       18:18 – Happiness States·       19:53 – Satisfiers & Maximisers·       21:52 – Deeper, Deeper… Way Down.·       22:18 – Too much of a good thing in bad times·       24:36 – Not all sunshine and smiles·       26:08 – Rage Applying·       27:15 – From Rage Applying, to applying the breaks·       28:34 – We're all on the same page·       30:22 – What do YOU want?·       31:23 – The missing linkI'm happy I'm home.·       32:23 – Finding your happy place·       33:47 – The light; it burns!·       34:29 – Every night I've been huggin' my pillow·       35:35 – Social Connection·       36:42 – You have a choice…·       37:53 – Recap·       38:43 – Just a couple more…·       39:39 – Distractions; they are all around me!·       41:11 – In Summary·       41:33 – The end.

Creating a "Just culture" that has Psychological Safety at its core is the life work of Martin Bromiley OBE since personal tragedy hit his family over 17 years ago. Martin is the founder and Chair, and now Trustee of the Clinical Human Factors Group (CHFG). It is the mission of CHFG to show how a better understanding of the role of human factors can have a significant impact on safety, quality and productivity in healthcare and beyond. It is his aim to to stimulate dialogue and demonstrate through concrete actions, how clinical and high risk organisations can improve their psychological safety, improve accuracy, overcome risk and remove blame culture. In this episode, Martin and Amanda are being interviewed by Tim Hepworth.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/https://www.linkedin.com/company/clinical-human-factors-group/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpTimestampsOvercoming Blame Culture·       00:00 – Introduction to Overcoming Blame Culture·       00:27 – Martin Bromiley·       01:24 – I want to tell you a story…·       04:30 – A generation gap·       05:36 – I'm stressed, let me concentrate!·       06:33 – Take a step back·       07:25 – Need an expert opinion?The Human element·       08:58 – Clinical Human Factors Group·       10:14 – Made our mark·       11:57 – Rising from the ashes·       12:42 – Respect (Just) cultures·       13:35 – Seven small errors, sow the seeds of disaster·       15:01 – Is it negligence or inadvertent human error?·       16:14 – Growth Mindset·       17:02 – It comes from a good placeTo err is human…·       18:16 – Jeremy Hunts blunder (got his last name right)·       19:28 – What does the boss say?·       20:30 – What can we do to improve Psychological Safety?·       21:47 – Accountability·       22:56 – Error is normal; accept it·       24:34 – The Antithesis to Blame Culture·       25:49 – You can't get away with this·       26:41 – Fight or Flight·       27:58 – The crowd has spoken…to forgive is divine.·       29:23 – All natural or reactionary?·       30:42 – The impact on control·       32:39 – Speak up·       35:09 – Every player is critical·       36:26 – Neuroscience!!!·       38:00 – Guidance·       41:37 – Summary·       42:47 – The end.

Self-limiting beliefs have the potential to negatively impact our lives. They can hold us back and prompt us to make fear-based decisions, which can at times, lead to the very same painful experiences they have been created to help us avoid. If we do not take action and challenge these beliefs, we can stay stuck in the damaging cycle. It is important to create empowering beliefs which help us to move forward and accomplish everything we set our mind to achieve.This podcast episode takes a deep dive into self-limiting beliefs, looking at where they come from, why they stick around, the neuroscientific perspective, and a number of strategies to help stop these beliefs from controlling your life. We also discuss how we can turn these self-limiting beliefs into liberating beliefs (thank you Matthew Benjamin AKA Bushwacka for the concept to research).In this episode, Amanda is being interviewed by Angela MalikThe Chief Psychology Officer website is now available https://www.thecpo.co.uk/To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzirconTo contact Amanda via email: TheCPO@zircon-mc.co.uk TimestampsSelf-Limiting Beliefs·       00:00 – Introduction to Self-Limiting Beliefs·       00:56 – What are Self-Limiting Beliefs?·       01:31 – I'm limited to what I can write here…·       02:18 – Reality is what you make of it·       02:57 – I no longer smoke!·       04:05 – Healthy Habits·       04:53 – Environmental factorsChildhood days of yore·       05:37 – Think back to your childhood…·       06:56 – Adults can be childish too·       08:00 – Bias Revisited·       09:24 – I'm bad at parties, and I want everyone else to see it!·       10:41 – It runs skin deep·       11:14 – External Locus of Control·       12:19 – When you look in the mirror…·       13:23 – Metrics of SuccessNow I'm at work…·       14:31 – Sounds a bit like Imposter Syndrome·       15:35 – Impact & React·       16:04 – Neuroscience!·       17:06 – Impaired judgement·       18:03 – I remember…·       19:19 – The Three MusketeersTaking steps·       20:06 – Stop!·       22:14 – What is real?·       23:10 – I'm open to second opinions·       24:29 – Take back control!·       25:05 – What a Self-Limiting Belief sounds like·       26:24 – I'm not an influencer, but I do contribute·       27:34 – Summary·       28:49 – You're my best friend·       29:57 – A future exercise·       30:41 – The end.

The Covid Pandemic has been the biggest global stress event since WW2 and has encouraged us as business leaders and HR managers to have a greater focus than ever on the mental health and wellbeing of our people. In this podcast we explore hybrid working, the research behind creating successful and happy hybrid workforces, and how we can get the best out of our people to drive individual and organisational success. We know that to retain and motivate a happy and healthy workforce is critical for success because people thrive when the environment is right for them. We also look at the link between hybrid working and psychological safety and how neuroscience plays a part in helping people to feel happy, healthy and well when working from home. The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpTimestampsHybrid Working·       00:00 – Introduction to Hybrid Working·       00:58 – What has happened over the last 3 years?·       02:13 – A real hot topicHang on! I've heard of this sort of thing before…·       03:00 – It ain't a new idea…·       03:57 – I've had a reaction to COVID-19!!!·       04:54 – Voting with your feet·       06:06 – Time, Time, Time; not location·       07:08 – I deliver, so why see my face?·       07:53 – No flexibility? I'm not interested·       09:09 – Employee action, not union action.Hybrid Working's Amazing Spaces·       10:04 – The Home Office (your home, the one home office that actually matters…)·       11:11 – Ideal Designs·       12:16 – Office Furniture; Silicon Valleys most prized possessions·       14:07 – The freedom of movement·       15:05 – The freedom to choose·       16:15 – The Impact of Hybrid Working·       18:11 – No time like the present!·       19:32 – You are either there, or not.The benefits we should care about·       21:10 – Impact on Mental Health·       22:31 – Spending time with the family·       23:11 – Papa is saving up for a new pair of shoes·       24:14 – Image catches the eyeLiving in a digital world·       25:22 – There are better ways of firing people…·       26:26 – The link between Hybrid Working & Psychological Safety·       27:27 – Communication is key·       29:04 – Inclusion is not an illusion·       30:04 – It all comes together…·       31:28 – The end.

Increasingly we are hearing about organisations considering their social responsibility, or sustainability, to achieve this they consider their ESG rating. But what is it? In this episode, we have a guest James Lewry, Director of Social Risks who is an expert in ESG. James has been working for the past 20 years for Control Risks and is responsible for their (Environmental, Social, Governance) strategic framework. With organisations such as Enron or the Lehman Brothers being found guilty of unethical practices such as fraud and contributing to the economic crisis of 2008, ESG seems to be a reactionary result to the ever-changing world and the need for increased social responsibility and sustainability. Attitudes and standards across all sectors of society have to be met at all three levels to survive. What does ESG offer and how does Psychology help? In this episode, James and Amanda are being interviewed by Tim.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To contact James via LinkedIn please go to linkedin.com/in/james-lewry-6bbbb01TimestampsESG·       00:00 – Introduction to ESG·       00:31 – Welcome James Lewry·       01:29 – What is ESG?·       02:15 – The investment factors·       02:55 – Page 1 news!·       03:21 – Environmental, Social, GovernanceThis isn't woke is it?·       04:32 – No room for the old-fashioned views·       05:28 – Sustainability, or Social?·       06:44 – All businesses great and small·       07:58 – Trillion, with a capital T·       08:48 – It's not as new as you think…·       09:49 – The Triple Bottom Line·       10:14 – Give me some metrics!In The Thick of It·       12:27 – How are we going to spin this?·       13:33 – Self-reporting ideologies·       14:31 – This is the west; we need a rule of law.·       16:08 – You got to be cultured these days·       17:02 – Different countries, different rules·       18:31 – The challenges of implementationHang on, I read this somewhere…·       20:46 – Saving face·       22:02 – Qatar 2022; lest we forget·       22:46 – The Lawyer helped in this bit·       25:03 – The business is only as resilient as its people·       25:53 – Let's talk money…·       27:37 – Psychological SafetyThe march of progress·       28:45 – The state of the modern world·       30:00 – Climate Anxiety·       30:52 – The long road…·       31:55 – The end.

Research suggests that there are many characteristics that contribute to an individual making it to the top of their sport or industry. Less information exists however about the critical elements that make the real difference and catapult people to the dizzy heights of the Olympics, Global Business or West End success. Here, success means a person being at the top of their game, achieving significant results and being championed by others as a Winner; a success that others only aspire to achieve. As a result, this research works to understand the ingredients that make up a ‘Winning Attitude'. In this episode, our very own Chief Psychology Officer Dr. Amanda Potter is being interviewed by Angela Malik.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Winning Attitude questionnaire mentioned in this podcast please go to: https://www.betalent.comTimestampsWinning Attitude·       00:00 – Introduction to Winning Attitude·       00:51 – A very special episode…·       01:51 – Why do some people have it, while the normals don't?·       03:00 – Sports Personalities of the Year (of research)·       03:48 – Dealing with a man's world·       04:26 – I know someone, who knows someone, who knows someone else·       05:31 – Sport isn't everything·       06:42 – I am humbled…“I never lose. Either I win or learn” – Nelson Mandela·       07:26 – What was the aim?·       08:13 – Winning Attitude vs. Talents·       09:07 – Something triggered me, then I started working·       10:15 – Practice makes perfect!·       11:47 – Where's Trigger Rodney?·       13:07 – The children of our fathers·       14:18 – No-one is the same·       15:35 – The best bits of the top 10Surprises in sound minds·       16:07 – I didn't expect that…·       18:20 – I look to the future·       19:18 – A life of mediocrity; a load of hippy nonsense.·       20:00 – You mentioned a hot-tub--·       21:32 – I've got some great ideas!·       22:37 – Leave the zoneJust be kind!·       23:42 – People being nice seems so unusual now·       26:02 – Invest in the people·       26:57 – What's it like to work for Zircon?·       27:38 – This podcast was made with more than Mutual Respect.·       28:52 – To be a real winner, you need a heartWinning·       30:15 – There's a theme here…·       31:04 – Do I need to be a perfect 10?·       32:03 – The Takeaway·       33:14 – The reason for investing in this side of development·       34:40 – What's next?·       35:33 – The end.

In this episode, our guest Maria Paviour is being interviewed by Dr Amanda Potter and Angela Malik. Maria is a multi-award-winning IT/App innovator, the founder of the NeuChem® coaching model, a best-selling author and a respected international speaker. Maria is passionate about taking wellbeing out of HR and into the Boardroom. She firmly believes that by putting wellbeing at the core of organisational culture and elevating every individual's brain performance, Executives can have the best of both worlds: a resilient, engaged workforce with maximised performance beyond best expectations. This interview looks at the impact of a brave face syndrome on resilience, burnout and performance, and the impact her four articulated cultures: Pheonix, Angel, Zombie and Vampire have on wellbeing, mental health and performance.The Chief Psychology Officer website is now available https://www.thecpo.co.uk/To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzirconTo contact Amanda via email: TheCPO@zircon-mc.co.ukTo contact Maria via LinkedIn: https://www.linkedin.com/in/mariapaviour/TimestampsWellbeing·       00:00 – Introduction to Wellbeing·       01:02 – Please welcome; Maria Paviour·       01:49 – Let me tell you a little bit about myself…·       03:00 – Putting on a brave faceYou're arousing my curiosity…·       04:12 – How does this effect you?·       05:06 – It won't just go away·       06:35 – Hyperarousal·       07:35 – Hypoarousal·       09:02 – Support our NHS!·       09:33 – This sounds a bit like Burnout·       10:50 – It's not all sunshine and rainbows…·       11:44 – What are the signs?Cultural Monster Mash·       13:26 – Cultural differences·       14:17 – Modelling after myself·       14:51 – The phoenix rises…·       15:33 – Can I please have some help?·       16:20 – I want your blood wellbeing!·       18:34 – I think Colin Robinson would thrive in this environment·       19:29 – Brains! Need (functioning) Brains!·       20:32 – Brave face of the living dead·       21:38 – It's just biology·       23:07 – Daniel 6:22·       24:01 – Let there be light! Maybe put the dimmer switch on…What do the numbers say?·       25:25 – Cognitive Diversity revisited·       27:03 – Our research supports this·       28:06 – I prefer Venus, not Mars·       29:14 – Neuroscience!·       30:08 – How am I going to explain this to the board?·       31:13 – Productivity·       32:35 – Faith, Hope & Charity. And the greatest of these is…·       33:38 – How to measure wellbeing·       35:20 – Have you tried turning them off then on again?·       35:48 – Thoughts for the day?·       37:15 – The end.

In this episode, Angela Malik will be interviewing our Chief Psychology Officer - Dr Amanda Potter and our guest George Karseras, the author of Build Better Teams and CEO of TeamUp, to understand how teams can create successful outcomes in a virtual/hybrid working environment. The interview looks at way we can quickly build trust and overcome the challenges of creating successful, yet remote teams. Amanda will also touch on the different roles that can be taken on within a team - based on the strengths of the team members and the importance of Psychological Safety when creating highly successful teams.The Chief Psychology Officer website is now available https://www.thecpo.co.uk/If you have any questions or would like to contact Amanda and George you can do this via LinkedIn:  linkedin.com/in/amandapotterzircon and linkedin.com/in/george-karseras-3859b5To order a copy of 'Build Better Teams: Creating Winning Teams in the Digital Age', please go to: https://www.amazon.com/Build-Better-Teams-Creating-Winning/dp/1642506923TimestampsBuilding Better Teams·       00:00 – Introduction to Building Better Teams·       00:26 – George Karseras: Career Introduction·       01:03 – Why this topic?·       01:51 – Do tell; what's the purpose of the book?·       02:36 – Inspiration·       03:46 – The George Karseras Book ClubTrust the process·       04:42 – Swift Trust·       06:49 – Cognitive Trust vs. Emotional Trust·       08:11 – Lencioni, I have a few pointers…·       10:26 – The move towards Extreme Teams·       11:53 – It applies to all·       13:25 – It's managed to influence Amanda!·       13:56 – Personal Connection, Purpose & Trust·       15:07 – How trust helps to build Psychological SafetyBuilding a better team·       15:49 – Hybrid Teams·       17:27 – Trust the research, trust your employer·       19:50 – Don't be mediocre, be better!·       22:02 – Get set, safe, strong (not Get Smart)·       23:08 – Curiosity won't kill the cat…·       23:57 – A strong description of Get StrongThe world isn't what it used to be…·       24:58 – Cognitive Diversity·       26:00 – Safety is an enabler·       26:35 – VUCA & BANI·       27:47 – Has the “age of chaos” influenced the structure of teams?·       30:09 – I didn't predict this…·       30:46 – We need to adapt to what the world has become·       31:54 – Slow down and think this throughA Story within a story·       32:32 – “Change is good, Constant Change is better”·       33:03 – Ed, Luke & Cho: Walking the Amazon·       35:22 – Collaboration·       36:21 – The Digital Age?·       37:36 – Any tips?·       38:49 – The end.

After decades of using personality tools to support assessment for recruitment, succession, development and coaching, in this podcast we are debating the pros and cons of a personality versus strengths approach to assessment. We look at the various personality questionnaires developed since the work of Eysenck, Cattell and Jung, and the role personality has played in helping us understand individual differences. We then look at the move away from personality towards strengths and the benefit of taking a strengths versus personality approach. Finally we look at emotional intelligence, and the state - trait continuum. In this episode, the Chief Psychology Officer, Dr Amanda Potter, is being interviewed by Angela Malik.The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.phpFor more information about the BeTalent Strengths questionnaires mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.TimestampsStrengths Vs. Personality·       00:00 – Introduction to Strengths vs. Personality·       01:33 – 5th century origins… and bodily fluids·       02:29 – Experimenting began after the separation·       03:51 – Carl Jung and Sigmund Freud met in a bar…·       05:40 – Am I saying this right? It's trait not state!Question 1: If you test and re-test, what's the result going to be?·       07:08 – The Cattell traits·       07:44 – Hans Eysenck disagrees·       09:31 – I've heard of the Big 5 before…·       10:09 – Type vs. Trait·       11:05 – Steer clear of recruitment and succession (Not the TV show!)·       13:02 – What falls under Types and Traits?·       13:37 – Test re-test reliabilityQuestion 2: How will you feel if you can't even process this next bit?·       15:46 – Are all personality models Big 5 models?·       16:41 – Personality tests; the rise and demise of disposable information·       18:52 – Strengths have taken over·       20:00 – This seems a bit contradictory…·       22:34 – Taking culture into account·       23:54 – (Don't just) Go West!·       24:24 – Who uses the Strengths approach?Question 3: Do you like Personality tests? If not, then this isn't for you…·       25:16 – I Hate Personality Tests.·       27:55 – How did Strengths evolve?·       28:38 – Deficit based model·       29:52 – I may not be academically intelligent, but I am emotionally intelligentQuestion 4: What comes next in this sequence?: Idea, Capital, Business, Hiring, Strengths, Competencies…·       31:23 – Competencies vs. Strengths·       32:57 – Keep things positive…·       33:58 – Is there data to back this up?·       35:39 – So what have I learned over the last 30 years?·       37:12 – This appeals to me·       37:40 – Final thoughts?·       39:11 – The end.