Podcast appearances and mentions of bob williams

#DoorGrowShow - Property Management Growth

Play Episode Listen Later Aug 8, 2024 73:20

BOH executive editor Fred Nicolaus and host Dennis Scully discuss the biggest news in the design industry, including the return of Mitchell Gold + Bob Williams, some AI experiments from Houzz, and what a stock market crash might mean for designers. Later, real estate analyst Jonathan Miller joins the show to talk about whether the frozen housing market is finally heating up. This episode is sponsored by SuryaLINKSMiller SamuelBusiness of Home

ai home heating up housing market boh houzz jonathan miller thursday show bob williams mitchell gold

DGS 258: New Property Management Clients Through Raving Referrals

Play Episode Listen Later Jul 31, 2024 40:37

At DoorGrow, we teach property management business owners to build referral engines to feed them new owners and doors. In today's episode of the #DoorGrowShow, property management growth expert sits down with Brandon Barnum, CEO of hoa.com to talk about how property managers can bring on new clients through Raving Referrals. You'll Learn [03:21] The 3 Steps to Getting Referrals [09:52] Automate the Ask [13:43] Hyper-Local Social Farming [22:24] Become the Expert [30:41] Incentivizing Referrals Tweetables “Most people feel uncomfortable asking for referrals, so they don't get many referrals.” “The more you ask, the more you get, that's just how it works.” “By having that team of people that you're recommending, they'll recommend you back as well.” “Coaching is the breakfast of champions.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Brandon: Most people feel uncomfortable asking for referrals, so they don't get many referrals. [00:00:04] Jason: Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow property manager. [00:00:26] DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not, because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:00:48] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We're your hosts, property management growth experts, Jason and Sarah Hull, the owners of DoorGroww, and now let's get into the show. [00:01:13] What's up DoorGrow property managers. A quick disclaimer for this podcast episode. Unfortunately, the first few minutes were cut off by our streaming software. That means we will be jumping right into the meat of the episode, but quick intro for our guest today. Chatting with me in this episode is Brandon Barnum, CEO of HOA.com, the king of referrals, and he is here to talk with me about getting new clients through raving referrals. Enjoy the show. [00:01:42] I was young, I was in my twenties, and I had two daughters and I was like, "how am I going to take care of them or have time with them if I'm working a standard nine to five job?" Like there's no space for that. And so I was like, "I need something with more flexibility and freedom." And it's funny, you know, they say that this need or maybe pain is the mother of all invention. [00:02:03] I don't know. But yeah, so I had to figure something out. I can definitely resonate with that. And with daughters, it can be a little tough because I'm like trying to go through airports or take them places and I can't take them into the normal like my bathroom, but I don't want to go in to use the bathroom like without taking them, so I'm like, "do I take them in the men's bathroom with me so I can use the bathroom?" [00:02:23] Like things have gotten a little bit more easier nowadays, but it was difficult back then. So, Awesome. [00:02:28] So you exited refer.com and would you still recommend that tool? Are you allowed to say? [00:02:35] Brandon: You know, it honestly, it has pivoted and the people, the company that bought us out completely shifted. [00:02:41] So we were a B2B platform to help people build their referral business. And the private equity firm that bought us really bought us for the database. So they've shifted. So it's no longer referral based. In fact, you can't even find refer.com anymore. [00:02:55] Jason: That's wild. Okay. [00:02:56] Brandon: Well, they bought it for the community. They bought it for 5 million members and 46 million people in the database. And so they chose a completely different path. They're about, I believe, to exit in their new venture. So. Wow. I wish I could say the tool exists, but it gave us the opportunity to build something similar here at HOA.com. [00:03:17] Jason: Yeah. Well, okay. [00:03:19] So we're going to learn the magic trick to get current clients and vendors to refer like clockwork, right? That's the claim. So let's get into this. How does this work? [00:03:30] Brandon: Well, there's a number of different ways that you can boost your business by referral. And one of the things that we teach is called the art of the ask, right? [00:03:38] Because one of the things that we know is most people feel uncomfortable asking for referrals, so they don't get many referrals. But there's an easy way, and it's three steps to ask for more referrals and get more referrals. And it's step one is setting the stage. Step two is listening for the referral triggers, and then step three is to A-S-K to G-E-T. [00:04:00] Okay, so let's unpack that a little bit, Jason. So, when you first have a new client that signs up for your service, what you want to do is at the end of that conversation, before you let them off the phone, off of Zoom, or in person, what you want to do is just say, "Hey, before I let you go. Can I ask you for a favor?" [00:04:18] Everyone's either going to say "yes," or "maybe tell me more." And then what you want to do is just say, "Hey, we're so committed to giving you a five star experience. And once we do, and you experience our service and we take care of everything for you, and it just runs like clockwork, would it be okay to ask you for referrals?" [00:04:38] Everybody's going to say yes, because you're not putting them on the spot right now. You're basically saying, "I'll do a great job for you and give you amazing service." Right? So that's step one is setting the stage. Now you're going to get some referrals right then because they're going to be like, "well, now that you mentioned it, I'm in this real estate investor group and I've got three other guys. We were just having this conversation about needing a new property management firm. So let me introduce you to Tom, Bobby and Susie." Right?" [00:05:04] Jason: Okay. So you ask the step one, you ask for a favor, you express that you're committed to five stars. So that's a nice pre frame, you know, experience, and then you're getting permission to hit them up for that later, basically. [00:05:19] Brandon: At a later date, right? [00:05:20] And that's the key because you're not putting them on the spot now, everybody's totally comfortable. You're basically just saying, "I'm going to do a great job." [00:05:27] Jason: Sure. Yeah, of course. "If you do a good job yeah. I'd be happy to do that for you." [00:05:32] Brandon: So it's the easy "yes," and you'll pretty much get 100 percent buy in on that, right? [00:05:36] So that's setting the stage. Now you go into step two, you start serving them and you're listening for the referral triggers. And that's something like, "Oh, thank you so much. You guys did such a great job, right? I just, I love working with you guys." You're listening. For those expressions of appreciation, right? [00:05:55] And when you hear that, that means that somebody is in a peak referral state because they just recognize that you're doing a great job and they've expressed their appreciation for you. And that's when it's time to ask for referrals. And the way you do that is say, "I'm so glad to hear that. We love helping investors like you manage their properties and we're looking to take on a few more clients. So remember at the beginning we started working together, I told you we were going to deliver five star service. Well now that you know what our service is like, I'd love to see if there's any other investors you know that we can help." [00:06:31] Jason: Yeah, this is really funny. It's like eerily odd to me because we use a very similar framework at DoorGrow for getting reviews from clients. And I like the idea though of the pre frame and setting the stage early on. So our formula for getting reviews is we like, identify peak happiness, which usually in property management is like when the tenant is placed. And then we reach out at peak happiness and then we first showcase the invisible. [00:07:00] So we highlight everything we've done for them. So, "Oh, we've got your tenant placed. We got the rent check collected. It should be hitting your bank account right about now." Like all this kind of stuff. Then asking, "how do you feel we've done?" Which is a loaded question because you've just pointed out all the good that they couldn't see. [00:07:15] And so, and then they're like, "Oh, you're great." So we're kind of intentionally making them say that, right? And so they're like, "Oh yeah, you guys have been amazing." "Oh, we love hearing that. Would you be willing to share that feedback online?" So brilliant. Brilliant. Yeah. So very similar. I've never even thought about just applying it to referrals, so this is great. I love this. [00:07:34] Brandon: And Jason also you can ask the question too, "how would you rate us on a scale of one to 10?" Oh yeah. "How good are we doing for you right now?" Yeah, right. And the net promoter score says if you get an eight, nine or 10, then it's time to ask, we always recommend if it's less than a 10, you want to ask, "well, what would make it a 10?" [00:07:52] Right? If it's a nine or an eight, "how can we get to a 10 for you? We're so committed to delivering exceptional service and excellence to you. What would get us there?" And if they say an eight or a nine, "I'm so glad to hear that. We love helping people like you manage your doors." Yeah. So there you go. [00:08:08] Jason: Very clever. I like that. Okay. So what was your step three? It was some sort of acronym? [00:08:14] Brandon: Step three is A-S-K to G-E-T. Now that's how it was taught to me. It's ask to get, it's a little different way of remembering it. And like my kids know. A-S-K to G-E-T. I pounded it in their heads and they're not afraid to ask for what they want. [00:08:30] But it was taught to me by my mentor, Mark Victor Hansen. He wrote those chicken soup for the soul books, and that's the way he taught me the art of the ask years ago, 20 years ago. [00:08:39] Yeah. [00:08:40] Jason: Okay. Got it. Okay. So it's not an acronym. It's just spelling it out. So you can remember it. Cool. I'm like, "this is going to be something really clever!" [00:08:49] It's just like ask to get, yeah, it's so simple. We don't ask often enough. Right. Okay. [00:08:54] Brandon: So the more you ask, the more you get, that's just how it works. [00:08:57] Jason: Now, this is kind of a system that you can build into the business, right? Like that's what we teach referrals, like build this mechanism. And so we create this open loop, like "would you be willing to give us feedback online?" [00:09:09] "Yes. Oh, I'd be happy to do that. Awesome. We would really appreciate that. Let me send you a link to make this easier for you. And I know you're really busy, but would it be cool if I followed up in a week if I don't see something come through? Would that be okay?" And they're like, "yeah." So then they're in this endless loop where you continually follow up. [00:09:26] "Hey, you know, you had mentioned that you'd maybe take some time to do this and notice, hadn't seen anything come through. I know you're really busy. Would you be willing to give us feedback online?" And we just keep this and we work at like a sales process. Like it's a pipeline until we get them to either do it or give them an out and say, "you know what, if you don't want to do it, it's totally cool. We appreciate your business." "No, I'll do it." Takeaway. So anyway, there's got to be more to it than this. Is that, or is it just simple? [00:09:51] Brandon: That's one of the strategies. So the next thing we want to do is we want to automate the ask, right? So first we talk about how to get more referrals just in your regular conversations, and we give people a framework to make it easy for them and comfortable for the clients. [00:10:06] Now let's take that same strategy and let's automate the ask. How do we do that? We integrate similar types of questions into our invoices, our email signature. If you're doing a newsletter, you can incorporate a section around that. I recommend that one of the things you consider doing is to incentivize people. [00:10:27] The best way to motivate is to compensate. Well, you don't necessarily have to pay out cash like in an affiliate program or what we call referral rewards, but you may choose to. At the very least, what you want to do is have some sort of way to incentivize and reward those that send you business. So maybe it is for every new client you refer us, we're going to give you one free months of service or three months of service, whatever's right for your business model. You got to understand your lifetime client value. You need to understand your customer acquisition costs. And Jason, I'm sure these are things that you're teaching your guys. So I don't think we have to dig deep into those, but it's really about creating the mechanism so that your system is doing the asking for you, right? [00:11:15] All of your automations have integrated referrals. If you're doing mailers and statements, you can simply put those requests as a footer, if you will, in your statements, and that way your system is constantly doing the asking and reminding people that you appreciate their referrals. [00:11:33] Jason: So, what would be an example of what might be at the bottom of an invoice or at the bottom of an email? [00:11:38] Like, like something like, "we don't hate referrals, do you know anyone?" I'm joking, but what would you typically put? [00:11:45] Brandon: Yeah. I mean, you can do something as simple as "we love referrals," right? "The greatest gift you can give us is to refer someone who cares." It's really about your personality and your brand, right? [00:11:56] So there's some standard language that you can use. "We love referrals. If you know anyone who is a fit for us, an investor looking for us to take over and provide five star service, we're here for them." And then again, if you're rewarding them, then you integrate your incentive into the ask. [00:12:15] Jason: Okay. I love this. [00:12:17] Again with our reputation secrets for reviews we also teach like identify all the touch points that you have with your customer And figure out where you can add in some sort of link or direction to get reviews. So I'm starting to think maybe I should take a look at everything that I teach for reviews and figure out how do I turn this into referrals? [00:12:37] Brandon: It sounds like it's the same, Jason. I mean, everything that you're teaching is right on point. Now, just add that referral request into what you're doing. Now you've got the ratings, reviews and the referrals. You've got two different ways to ask for similar things that are both going to add to more business. [00:12:53] Jason: Wow. Yeah, definitely. But the referral thing is a lot more direct, right? Let's get an actual lead. Let's get connected. And instead of, you know, looking good online and waiting for traffic flow in. It's definitely more direct. So I'm liking this. So, okay. Automate the ask. [00:13:08] I'm guessing you have more points. [00:13:10] Brandon: Oh yeah, absolutely. Yeah. So many different things that you can do. One of the things that we teach is to become the expert, right? Become recognized as an expert. Now, many of your guys are probably already going to real estate investor groups. What are they teaching and training at real estate investor groups, right? [00:13:27] Yeah, part of the reason that you are where you are is because you are establishing your expert authority by having this call this group, right? You have elevated your status in the industry and that's what everybody that's listening should be doing too. We teach a concept called hyper local social farming, right? [00:13:47] If you think about the best realtors out there, they farm local communities. That's what they call it. They call it farming. And what that means is they're sending postcards to every homeowner in a specific neighborhood or HOA, and they do it regularly consistently because that consistency creates comfort and trust, right? So they become known as that top agent in that area. Well, we do that at HOA.com. It's part of our marketing platform that we've built, but we teach the strategy and I think it applies even to property managers, right? Number one, you can farm lists and I'm sure your guys are getting lists of non owner occupied properties and then doing direct mail and outreach. [00:14:34] to the investors, especially if you see that they have multiple properties that they own. Right? We have all that homeowner data at hoa.com. And so that's one of the things that we do too. But if you farm the communities and work specific areas, then what happens is you start to get the referrals from all the people that know each other in that area. [00:14:55] Or in that, that market, right? Because sometimes you're doing it down to the local area and other times you're working spheres of influence, if you will. Right. And so one of the other things that we teach is to teach others. When you establish that expert authority by teaching real estate investor groups, right? [00:15:15] Go partner with not only the real estate investor groups, but also the realtors in the area offer a course for investors into the specific real estate branch. We've just done this actually with raving referrals. So we created a raving referrals CE course, continuing education course for realtors. And now what we're doing is we're having different mortgage lenders, business coaches, and other professionals are becoming the certified trainer. And the beauty is, like I was just talking to the partner manager for REMAX yesterday. She manages all of North America. They've got about 80, 000 agents. Well, I thought we were primarily having an HOA conversation, which we were. [00:15:58] But when she found out that we had this CE course, her eyes and ears just lit up because their agents always need great content to grow their business. So somebody that is standing on stage and we help fill the audience, but somebody that's standing on stage delivering that content elevates their expert authority. [00:16:18] And now everybody wants to do business with them because they're seen as the expert they are. [00:16:23] Jason: This is funny. So one of the strategies we give our clients, we have a course called the 411 on leasing that one of my clients I coached in the past kind of shared with us and we've kind of cleaned it up and we have our clients go and get this approved as a CE credit and here's this course on leasing that scares the shit out of real estate agents in handling leases because the number one source of complaints at any real estate office or any board of realtors, I mean, is usually property management related, not real estate related. And so they teach this class that basically scares the shit out of them and handling their own leases. And so then they just start referring the business to the teacher of class. So I love this idea. So they're teaching the CE course for realtors related to referrals. [00:17:07] Brandon: Yeah. And what we teach is for the trainer, whoever it is, typically we focus on mortgage lenders and business coaches because they want to be in front of rooms full of realtors, but it works for a property manager too, right? You can become a trainer, go give a course. What we do is we partner with the title companies because as you know, the title companies exist to help realtors win more business, and they do that by providing training and tools, right? Technology to help them win. So we provide the title company with great content that is drawing their agents in and helping their realtors expand their business. [00:17:47] Because what we're doing is we're teaching the realtors how to formalize and activate their referral network. What we know about Realtors is they give a ton of referrals out and they don't get many back. And so if you want to win more business from Realtors, give more business to realtors, promote them, right? [00:18:06] And then the property management company, that's easy to do. It doesn't take much. You could have your list of five or 10 agents. They can specialize in different aspects of the industry. Maybe some are first time homers, some are luxury, some are Airbnb short term rentals, but by having that team of people that you're recommending, they'll recommend you back as well. [00:18:29] Jason: Yeah, that's great. I love it. All right, Brandon. I just want to milk all these ideas out of you. Like keep sharing because this is cool. [00:18:37] Brandon: So next phase then is we've talked about activating the Realtors net network, right? How do we do that? We actually sit down with them. We teach something we call the referral partner blueprint. [00:18:49] And if you go to HOA. com slash blueprint, you can download this. It's a PDF document. But it basically walked you through all the different ways to create your referral team. You're what we call your trusted team. Now property managers have vendors that you use all of the time. And my question to you is you're referring business to those vendors. [00:19:11] Are those vendors referring you back? [00:19:14] Jason: Yeah, it's a great strategy. We definitely have our clients focus on like vendors are great source of referrals. They know the bad landlords out there that they're doing jobs for. They know what it's like to deal with them and to not get paid. They would much rather have a property manager that they're dealing with. [00:19:29] That's good. Yeah, for sure. [00:19:31] Brandon: Yeah. And they're in a perfect position. If they get hired by an investor to go work on a non owner occupied property, they're in a conversation, a dialogue anyway. And they can say, "by the way, have you ever considered hiring a professional property management company? So you don't have to come out here at 2 a. m. and, you know, address an emergency with one of your renters?" So being in partnership with them is key. We help the realtors formalize and activate their referral partnerships. Again, they give a ton out. They don't get many back at HOA. com. We've actually built a co marketing engine and it's all automated. [00:20:08] And so what happens is a realtor, after they come on board, they'll create their profile, and then they invite their trusted team. And on their profile, they get to feature the people that they know I can trust and recommend. So their mortgage lender, insurance agent, their painter, their plumber, their home inspector, property manager, their trusted team. [00:20:29] And what we do once those people join their network is the realtor also uploads their homeowner database. And then what we do is every month we send. An automated home safe report to the homeowners in their database from the agent or the pro to those homeowners and what it does is it gives the homeowner a monthly valuation report. [00:20:52] "Hey, your property has gone up by $4000. It's now worth $512, 000, right? Might be a good time to sell," and we include the estimated rental value of that property as well. The reason we're doing that is we want to help people find the resources that they need and they may see that, "wow, I could rent this house for $4, 000." [00:21:16] It might be time to make a move, right? So we want to stimulate that activity, but the home safe report, it goes out from the realtor featuring all of the vendors that they know, like, and trust and recommend, and the beauty is we do the same thing for everyone else. So the insurance agent is promoting the realtor to all of their clients. [00:21:38] The mortgage lender is promoting the realtor or the property manager. We help everybody work together as a team and automate the co marketing so that they're expanding the number of people that they get their message to. And everybody's recommending everyone else because a client for one can be a client for everyone. [00:21:58] Yeah. Nice. [00:22:00] Jason: That is very strategic. I love it. So yeah, very clever. Cool. And I just got your guide. Like I put it in it's up on my screen. Super fast. And I'm looking at it here. Yeah, this follows a lot of the strategies that we leverage in getting our clients to get clients. [00:22:16] So this is really interesting, but I like the idea of the cross promotional campaigns and stuff like that. So. Very cool. [00:22:23] Brandon: Yeah, you know, we started this company as the Homeowner Alliance and our original vision was to create like the BNI power team of professionals who serve homeowners, because there's nobody that's done that, right? [00:22:34] There is no referral network exclusively for pros who serve homeowners. So five years ago, we set out to create that. We actually started as the homeowneralliance. com. That was our URL and we were able to acquire hoa. com. Right. Home owner Alliance. We need to do shorter brand. But what we know is that people that are in this space do a ton of business together, but most of them don't have any systems about how to cross refer and cross marketing like BNI is great. [00:23:07] But once you leave the BNI meeting, then what? [00:23:09] Jason: Yeah, I would say BNI is not that great. That's the feedback I've heard from so many people. Sorry, BNI. But the challenge is our property management clients will go there hoping to get a bunch of referrals. And what ends up happening is they have maybe one person there that could potentially be a client. [00:23:27] Maybe and they have maybe one person there that actually could connect them to something that's relevant or they might not and so they just they spend a lot of time investing in this with getting very little yield. There's better groups that you could either curate or be a part of or join, I think, that would yield a much bigger result, but that's my opinion. [00:23:45] Brandon: Yeah, and I agree, and I think it's industry specific, right? There are some industries that really thrive in BNI, and there's others that don't. Yeah. But the concept Is sound, right? The concept is let's build a trusted team of the people that we're cross referring my challenge with... [00:24:02] Jason: your team, like the team that all like property managers are already connected to like property managers have accountants. [00:24:09] They're connected to lenders. They're connected to title companies. They're connected. They're connected to all sorts of vendors, like every housing related vendor there is, right? And they, and that's part of Building a property management business. You have to build a network and a team. [00:24:21] And so you might as well create that alliance strategically to facilitate that. So HOA. com on the surface, if people are assuming it's just related to association management would be probably a misnomer. That's probably not accurate, right? It sounds like you can help with facilitating some of this stuff happening that we're talking about. [00:24:43] Brandon: Yeah. We've really built a referral partner platform. That's what is at the core and what drives HOA. com. Again, we set out to create a platform to connect homeowners to professionals they can trust. Now we acquired the hoa. com domain after the fact, but that's our mission is to really connect homeowners in local communities with professionals they can trust. [00:25:06] And part of the way that we do that from an automation and a marketing perspective is we help people create their trusted teams, cross refer Cross market together. We automate that process. So it's easy, but we're creating community pages for every neighborhood in America, whether it's an HOA or not. [00:25:26] Jason: Yeah. And then we select top trusted pros that become the recommended property manager of that community the recommended realtor mortgage lender painter plumber And so we choose kind of like the bni concept. We're a community maker, but thank you. [00:25:40] You're picking the kings of the champions for each, role in this community. [00:25:45] So okay, I love it. So, what's the process for a property manager to be one of those kings or queens of their local market in HOA. com. And how do you select them or how do they seduce you and get your attention? [00:26:00] Brandon: They go to HOA. com up at the top, right? You're going to see a button that says, "become a pro." They're going to fill out that application. [00:26:07] We do background checks on people. We want to much like you said, before we jumped on the show, right? You don't allow everybody in, you only allow about 30 percent of people. If I heard you correctly. That want to be part of your Facebook group. Yeah, we take a similar approach, right? We're interested in quality over quantity and our reputation is at stake. [00:26:28] So we do background checks. We're going to check you out on social media. We're going to see what you're saying, who you are, make sure that our values are aligned. We don't just choose to do business with anyone and then we're going to make sure that you've got plenty of ratings and reviews that you got the experience and the expertise to take care of people. [00:26:46] So once that is complete and then you're approved, then you're on the platform and you basically create a profile. You invite your trusted team. You have the opportunity of claiming communities where you become the exclusive property manager for that HOA or master plan development. And that way you get remarketed to all those folks. [00:27:07] And then you have the opportunity to upload your homeowner database. So that every month they're getting a message and email from you with the value of their home. And then that home safe report has everything about their property in one location. Our goal is to be like Carfax for your home, but they're going to see all the square footage and you know, legal description, their mortgage information. [00:27:31] They're going to see a complete list of the sales transactions on that property. And then they're going to see a section, which is the trusted team, the recommended. providers, professionals that serve that community. And then they're also going to see local events. What's happening in your area. And ultimately, our goal is to create unity through community. [00:27:55] We want to connect people in the local neighborhoods so that they really get to know their neighbors and feel connected. [00:28:02] Jason: I think that's super important nowadays because, you know, we've traded largely social networks for social media. And so we've lost the network. We've lost the connection in a lot of instances. [00:28:17] And. You know, it's been proven that the more time people spend on social media, the more disconnected, the more depressed they feel. And these really are psychological engines for stealing attention from us by leveraging dopamine and And it's extracting money from our wallets. And so either you use social media or it uses you. [00:28:38] And my daughter makes all of our social media posts, all my posts. Like I don't know where you really post anything, but she knows my voice. She knows how to write things the way that I would. And it's on my podcast. So she knows that. And so that allows me to use social media without using me as much, but I think everybody gets a little bit sucked in if they even have it on their phone. [00:28:58] Right. So, I love the idea of creating more connection and more community. So, for the random person listening to this that's not a property manager for some reason. Right. But they're just like, "man, I really am craving community." What could they do to be more connected to leveraging HOA. com? [00:29:18] Brandon: Yeah. Well, so if they're a professional, they can sign up as a pro. [00:29:20] And one of the things that we do is we have a number of community impact events. Because part of the way that we bring people together is we give them a blueprint of how to host an event. You know, we do things like ice cream socials for the whole community, right? Or a watermelon eating contest. We do things like that, right? [00:29:39] Just fun stuff that bring people together and create a reason for families to come out and really build community within their HOA or neighborhood. So we provide all these guides to our pros, because again, some of the realtors, some of the property managers, they like to host events. And what's interesting is more often than not, when one of our pros approaches an HOA about doing a community impact event, the HOA gets behind it and they even promote it to all of the neighbors in their. [00:30:11] HOA because they don't typically have those types of events going on. Some do, but many don't. And so when, you know, a neighbor or a pro offers to do something for the neighborhood, they want to spread the word and get it out there. So what you're going to find is most HOAs will get behind it, especially if it's good for the community. [00:30:31] Jason: Sounds great. So yeah, maybe I should somehow get my HOA that I'm living in to do some of these things. All right. So Brandon, is there anything we missed in how to really get referrals going for maybe property managers or those listening. [00:30:50] Brandon: Yeah, I think you've got to be intentional. You've got to have a plan what we recommend is that people start by doing a self assessment. [00:30:58] We have a referral score quiz. There are 10 Best practices when it comes to getting more referrals. And what we find is most often people have a couple of blind spots. There's a couple of things that they've never thought of before. And I'll give you one example. I had a mortgage company back in the early 2000s. [00:31:17] And I had this client come to me one day and he had referred me a client. And he calls me about two months later and he says, "Hey, I just want to know what happened with Mike Johnson." And I'm like, "Oh, great to hear from you. Amazing. We just helped Mike do his refinance two weeks ago and he closed on his transaction." [00:31:34] And then there was this awkward pause and he comes back and he says, "do you mind if I give you a little coaching?" And I said, "absolutely." You know, coaching is the breakfast of champions. And he says, "number one, it's a really good idea to thank people when they give you a referral," and I'm like, "Oh my gosh, how did I not? [00:31:54] How did I miss it? This guy was a VP for Intel. He had given me a number of referrals and I just hadn't even been aware to think about thanking the guy who was giving me this. Oh, I felt like just a capital L on my forehead. Right? The second thing he says is "it's also a really good idea to update people when they do give you a referral" and I'm like "doing! I'm an idiot!" Right? [00:32:21] And so what I did at that point, I had a mortgage company. I had 30 loan officers that were working for me. I printed up referral thank you cards. And they literally said, "thank you for referring." And there was a blank line and my people could write in the name of the client, quickly stick that in an envelope and send it out to the client to thank them for giving referrals, but if you're not thinking about it, then you're missing out. And that's one of the ways that you really build those relationships where people refer you on a regular basis because the trust goes up, especially if you update them on what happens, right? "Hey, thanks so much for referring Susie Smith." [00:32:59] She ended up becoming a client. We're now helping her with her properties and so grateful. And then you can either give them a gift. Starbucks card, movie card, whatever the case may be to reward them and give them that dopamine hit. So they want to do it again, right? [00:33:16] Jason: Right, yeah, it's all about motivating them to do it again. [00:33:19] There's the idea you had mentioned before to incentivize, which is to throw money at them, right? But sometimes what really means even more to people is recognition. Like on disc assessments, for example, they have an economic score and most people's economic score is low. [00:33:33] Now this is B2B business owners. Economic score is generally high for most entrepreneurs and business owners and for salespeople. So realtors for sure. Generally everyone besides entrepreneurs and salespeople have a low economic score and which means they are recognition motivated. And so it's the gesture of doing something to show recognition. [00:33:54] Everybody likes recognition. Some people like money more, but if you do both, yes, then you're going to create a really solid incentive for these people. [00:34:03] Brandon: How do you recommend that people recognize those that give them a referral? Do you have a system for that? [00:34:08] Jason: I mean, I think the things that you mentioned are pretty solid, like a thank you card or something, but I think more. Depth is where magic happens. And so the deeper right so sending a card, that's nice, right? And that's a little deeper than an email, right? But the greatest depth would be "hey, let me take you out to lunch I really want you to know that I appreciate it," and looking them in the eye and expressing it would be the greatest step because there's more human connection and people like we mentioned before crave this nowadays and they will remember that forever. You know, I got chills just saying all that. [00:34:42] Brandon: Oh, I like it. Yeah. You know, one of the things we recommend too, is you give them a shout out on social media, right? I mean, you were just talking about the power of social media and here's why I love this strategy. When you recognize a referrer on social media, "Hey, I just wanted to give a shout out to Bob Williams, right? Bob recently referred over this client and we were able to help them with 10 of their clients. Properties. And we're so excited to be working with them. They're awesome people. So thanks again." Right. What are you doing there? Number one, you're feeding that, that dopamine hit right, of giving them that recognition. [00:35:18] You're doing it publicly by praising them. They're also going to tap into their relationships because birds of a feather flock together and that investor often will know others or that person will often know others who are investors as well. And you've also created social proof at the same time, right? [00:35:39] Somebody is trusting you enough to give you referrals. That social proof is good for you and for them. So if you can praise them on social media, if you do a newsletter, you can incorporate that. I started doing that back in 1997, right? [00:35:55] Where I did a week newsletter update on interest rates. I was in the mortgage business, but every week. I would include the people and thank the people that had referred me business. And what that did is it started to communicate and it was typically realtors, right? And what happened is other realtors would see that if they would be on my newsletter list and they're like, "Oh, Norma Reardon is sending business to Brandon. I've done business with her. She's high quality. If she trusts Brandon, I can too." [00:36:25] Jason: Ooh, that is a clever, backwards evidence of social proof right there. That I love, that's clever. Yeah. Smart. Yeah. I like it. You've got a lot of ideas. [00:36:36] Brandon: There's a few of them. You can pick up the book, Raving Referrals. Most of them are in this book. We haven't done one specifically for property managers. We need to think about that, Jason. We've got raving referrals for dentists, raving referrals for mortgage pros, and we're working on raving referrals for real estate agents right now. [00:36:54] Jason: Hey, you want to coauthor a book? Let's get together and have that conversation... magic happen. So, yeah, and I think there's some cool stuff we could do together to do some referral magic. So, very cool. Well, before we wrap up anything else that you want to add, share, how can people get in touch with you? You know, anything you want to say about HOA. [00:37:14] com. This is your guy. [00:37:16] Brandon: So best way to get in touch with me is at BrandonBarnum.Com. I'm sure you'll put that in the show notes on BrandonBarnum.Com. You can get the referral partner blueprint. So there's a link to download that. You can take the referral score quiz. That'll take you one to two minutes. [00:37:33] You'll rate yourself on the scale of one to 10 on the 10 best practices. And I guarantee. There's a couple of blind spots that are going to help you. The other thing you just mentioned, disc, this is a magic trick. This is called bank code, and this is a personality system that we teach. It helps you close more sales in less time and we did a research study to find out the impact of customizing your conversations and presentations for realtors on their listing conversions. And on average they increased their listing conversions by 123%. So more than doubled their closing ratio on listing conversions by understanding the personality style of the people that you're serving and selling and by customizing your conversation to the style that their brain makes buying decisions will help you close more sales in less time. [00:38:31] And you can take that bank code assessment. It's free. It'll take you 60 seconds and you can do that on brandonbarnum. com as well. [00:38:39] Jason: Cool. All right. I will definitely check it out. All right, Brandon. Grateful to have you on the show. This was a pleasure. Appreciate it. And I think we'll definitely be connecting after the show. [00:38:50] So, all right. I love it. Thanks for having me, Jason. Appreciate it. Thanks for being here. So property managers, if you are a property management entrepreneur and you're struggling to add doors, you're adding plenty of doors, but you're struggling to figure out operations and you want to get your business to be what I call infinitely scalable, where you can continually add doors and stop stopping your momentum and break that hundred or thousand door barrier and hit your goals and achieve your dreams then reach out to us at DoorGrow We are helping people do this every day. This is what we do and we're confident that we can help you do it If you are positive and if you're active and willing to take action, we can help you get there. [00:39:27] So reach out to us at doorgrow. com and until next time to our mutual growth. Bye everyone. [00:39:32] you just listened to the #DoorGrowShow. We are building a community of the savviest property management entrepreneurs on the planet in the DoorGrowClub. Join your fellow DoorGrow Hackers at doorgrowclub.com. Listen, everyone is doing the same stuff. SEO, PPC, pay-per-lead content, social direct mail, and they still struggle to grow! [00:39:59] At DoorGrow, we solve your biggest challenge: getting deals and growing your business. Find out more at doorgrow.com. Find any show notes or links from today's episode on our blog doorgrow.com, and to get notified of future events and news subscribe to our newsletter at doorgrow.com/subscribe. Until next time, take what you learn and start DoorGrow Hacking your business and your life.

The Ride Ahead / Film School Radio interview with Co-director Samuel Habib and Daniel Habib

KUCI: Film School

Play Episode Listen Later Jun 25, 2024

Samuel Habib's goals are pretty typical for a 21-year-old. Moving out of his family's New Hampshire home. College. Establishing his career. Dating. Sex. Yet every rite of passage is fraught with challenges. Unexpected seizures and uncontrollable movements caused by his rare genetic disorder. Friends' homes that are inaccessible to his wheelchair. His labored speech and use of a communication device are barriers to a social life. He craves more independence and a family of his own one day. “But no one tells you how to be an adult,” he says, “let alone an adult with a disability.” Samuel is determined to avoid the statistical realities: unemployment, isolation, institutionalization. A turning point comes when he starts talking to disabled adults, who have been through all he is going through now. And when he begins to channel their insights, a roadmap for himself, and for other young adults like him, begins to take shape. Co-director Samuel Habib and Daniel Habib join us to talk about their collaboration , getting to know the wide range of activists, artists, athletes, and stage performers, including; Bob Williams, Ali Stoker, Lydia X.Z. Brown, Keith Jones - Cerbal Palsey, Maysoon Zayid, Andrew Peterson and human rights legend Judith (Judy) Heumann, as well as the opportunity to showcase how and why we all need to be better creating and sustaining a more inclusive society for all. For more go to: rideaheadfilm.com

friends moving college dating sex ride unexpected new hampshire establishing co director habib film schools andrew peterson bob williams maysoon zayid school radio

The Thursday Show: Meet the outlet that purchased 250 trucks full of Mitchell Gold + Bob Williams furniture. Plus: Change at the top for Luxe

Play Episode Listen Later Jan 11, 2024 50:54

BOH executive editor Fred Nicolaus joins host Dennis Scully to go over the biggest news in the industry, including change at the top for Luxe Interiors + Design, why starter homes are becoming forever homes, and a look at the latest industry comings and goings. Later, the leadership team behind The Dump discusses their acquisition of the Mitchell Gold + Bob Williams inventory.LINKSThe DumpDennis ScullyBusiness of Home

home trucks dump furniture luxe purchased outlet boh thursday show bob williams mitchell gold

Surya CEO Satya Tiwari on why he bought Mitchell Gold + Bob Williams

struggling rebound losing everything bob williams

Play Episode Listen Later Jan 8, 2024 54:30

Started in 1976, for decades Surya was a modest rug manufacturer. But when Satya Tiwari—the son of the company's founder—joined the business in the early 2000s, he began pushing it to grow, and over the years it has become a large-scale industry player, covering multiple categories and doing hundreds of millions in revenue. Last year Tiwari went on an acquisition spree, culminating in the purchase of the Mitchell Gold + Bob Williams brand. On this episode of the podcast, Tiwari chats with host Dennis Scully about his plans for Mitchell Gold + Bob Williams, why private equity isn't a good fit for the home industry, and why the opportunity is greatest when times are tough.This episode is sponsored by Daniel House ClubLINKSSuryaDennis ScullyBusiness of Home

home started bought satya surya tiwari bob williams mitchell gold

107: How To Rebound From Losing Everything with Bob Williams

Anything But Typical

Play Episode Listen Later Jan 3, 2024 63:15

“When you don't have a choice…the one thing you do get to choose is who you get to do it with, so don't do it alone.” Robert F Williams In the 1990s, when financial deals & payouts came easy, Bob's life looked like a page from a storybook: beautiful family, a booming investment business, and thousands of successful deals. But his story, like any good one, contained a plot twist: Struggling with frequent travel away from his family, Bob lost everything when a trusted entrepreneur made off with millions he'd personally invested & encouraged others to invest. The suspect then died, dodging all accountability. Bob was crushed financially & his zest for life was destroyed. Thankfully, another plot twist was coming in the form of a good friend who wouldn't let Bob “do it alone.” He got him back into business & life. Now for the ultimate surprise: Bob did the same for Gary years later when troubles came his way.

S2 - E3. CS Ed Week | App Camp | MacStadium Case Study | Apple's 2023 Events

Swift App School

Play Episode Listen Later Dec 20, 2023 56:24

In this episode, you hear from Charles Long and Bob Williams, Co-Founders of Swift App School. Timestamps: 00:44 Computer Science Education Week 05:24 2023 Summer App Camp 11:20 MacStadium Case study 18:45 Apple's September “Wonderlust” Event 37:14 Apple's October “Scary Fast” Event Something Cool: 44:34 Apple + RCS? 50:16 Personal Voice Ad 52:14 AI Pin by Humane We hope you enjoy our episode! Links: Computer Science Education Week: https://www.csedweek.org 2023 App Camp, MacStadium case study and future plans for Swift App School https://www.macstadium.com/customers/swift-app-school Apple's September “Wonderlust” Event Apple Event - September 12 Apple's October “Scary Fast” Event Apple Event - October 30 Something Cool: Apple's surprising iMessage Move - RCS Coming? https://www.forbes.com/sites/kateoflahertyuk/2023/11/17/apple-announces-surprise-new-iphone-move-starting-2024/?sh=1f7b2865c5eb Apple's new personal voice ad: Personal Voice on iPhone | The Lost Voice | Apple AI Pin by Humane https://hu.ma.ne/aipin Music provided by "https://ncs.io/aperture"

apple co founders events case study ai pin edweek personal voice bob williams app camp macstadium

The Thursday Show: Amber Lewis hits her stride. Plus: Mitchell Gold + Bob Williams inventory heads to The Dump

Play Episode Listen Later Nov 30, 2023 64:11

BOH executive editor Fred Nicolaus joins host Dennis Scully to discuss the biggest news in the industry, including a new CEO for Design Manager, a pair of RH gallery openings, and an update on the Mitchell Gold + Bob Williams story. Later, designer Amber Lewis joins the show to talk about her new book, Call It Home. This episode is sponsored by Loloi and Annie SelkeLINKSAmber LewisCall It HomeDennis ScullyBusiness of Home

ceo home hits heads dump inventory rh stride boh design manager thursday show bob williams amber lewis mitchell gold

Black Friday Furniture Deals, Residential Housing Starts, Port of Savannah's October Performance, China's Wood Furniture Exports, Mitchell Gold + Bob Williams Inventory, and Ruby-Gordon Home's Bankruptcy Filing.

Play Episode Listen Later Nov 23, 2023

Stay up to date on news related to the furniture industry! In this episode, we cover:(00:00): Intro(00:41): "Black Friday Furniture Deals: Find the Best Discounts and Financing Options from Top Retailers"(05:48): "Residential Housing Market Trends: Impact on Furniture Sales and Regional Variations"(07:58): "Port of Savannah Sees Growth Despite Challenges, October Marks Busiest Month of 2021"(09:37): "Decline in China's Wood Furniture Exports: Impact on the Global Market"(11:16): "Exclusive Luxury at Affordable Prices: The Dump Luxe Furniture Outlet Acquires Mitchell Gold + Bob Williams Inventory After Bankruptcy"(13:11): "Ruby-Gordon Home: Navigating Chapter 11 Towards a Stable Future"(14:53): Outro

china performance starts black friday wood housing deals port decline bankruptcy inventory furniture residential filing exports global markets bob williams mitchell gold regional variations

American-Made Home Decor Industry, Wood Without Compromise, Surya's Acquisition of Mitchell Gold + Bob Williams, Williams-Sonoma's Exceeding Profitability Estimates, Las Vegas Markets New Showrooms & Exhibiters

Play Episode Listen Later Nov 17, 2023

Stay up to date on news related to the furniture industry! In this episode, we cover:(00:40): Revitalizing the American-Made Home Décor Industry: Embracing Audacity and Exploring New Opportunities(02:52): "National Advertising Review Board Recommends Discontinuation of Misleading Claim by Flooring Manufacturer"(04:41): "Revitalizing Mitchell Gold + Bob Williams: Surya's Commitment to the Design Trade and High-End Retail"(06:43): "Williams-Sonoma: Exceeding Expectations Despite Economic Challenges"(08:42): "Expanding Offerings: Exciting Updates to Las Vegas Market's Furniture and Bedding Showrooms for 2024"

las vegas commitment wood markets compromise acquisition furniture profitability estimates revitalizing exceeding american made home decor surya williams sonoma without compromise showrooms bob williams las vegas market mitchell gold

Why is Ashley Whittaker leaving design behind? Plus: The Mitchell Gold + Bob Williams brand is acquired

PREP Athletics Basketball Podcast

Play Episode Listen Later Nov 16, 2023 60:27

BOH executive editor Fred Nicolaus joins host Dennis Scully to discuss the biggest news in the industry, including a new twist in the Mitchell Gold + Bob Williams saga, a 1stdibs trend report, and a look at what the latest inflation numbers mean for designers. Later designer Ashley Whittaker explains why she's pivoting to a new career.This episode is sponsored by Loloi and Annie SelkeLINKSAshley WhittakerDennis ScullyBusiness of Home

design home brand leaving acquired whittaker boh bob williams mitchell gold

Sparking the Spark: A Conversation on NCSEA's Legislative Proposals

NCSEA On Location

Play Episode Listen Later Nov 15, 2023 54:01

Today's episode comes to you from Ohio, Colorado, and Alaska. Tim Lightner (in Anchorage, Alaska with CGI Technologies, and Solutions Inc.) welcomes two guests that are known throughout the child support program, and who are here to join in a conversation about the legislative proposals that NCSEA has initiated. Amy Roehrenbeck, co-chair of NCSEA's Policy and Government Relations Committee; and Bob Williams, committee member and architect of the legislative proposals speak about how this came about. They talk about key components: retaining collections, recoupment, enforcement, performance measures, funding for noncustodial parent services and parenting time orders. Listen as they talk about when the time may be right to bring these proposals forward, and what we can expect.

conversations colorado ohio alaska policy proposals legislative anchorage sparking bob williams government relations committee ncsea

Fork Union Military Academy Boys Basketball Coach Bob Williams Talks Prep Schools + NAIA Basketball

Play Episode Listen Later Oct 16, 2023 40:26

On this episode of the PREP Athletics Podcast, we welcome Fork Union Military Academy Boys Basketball Coach, Bob Williams. Bob shares with us his background as a player and starting out as a coach at a New York junior college. From there he had a successful career at both Glenville State and West Virginia Tech. Now in his third season at Fork Union, he talks about recruiting, placement, the military experience, the school's history and much more. Connect w/ Bob:Twitter |https://twitter.com/coachbobwillInstagram | https://www.instagram.com/coachbobwilliams/ Website | https://athletics.forkunion.com/sports/mens-basketballConnect with Cory: Website | https://www.prepathletics.com Twitter | https://twitter.com/PREP_Athletics Instagram | https://www.instagram.com/prep.athletics/Facebook | https://www.facebook.com/PrepAthletics Email | coryheitz@gmail.com Phone | 859-317-1166 Subscribe to the PREP Athletics Podcast: iTunes | https://podcasts.apple.com/us/podcast/prep-athletics-podcast/id1546265809?uo=4 Spotify | https://open.spotify.com/show/6CAKbXFiIOhoHinzsReYbJ Amazon | https://music.amazon.com/podcasts/3c37179d-3371-47f9-9d97-fd569e8802a7/prep-athletics-basketball-podcast #AmazonMusic Google Podcasts | https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy80M2YwZTZkMC9wb2RjYXN0L3Jzcw About Me Cory Heitz is the Founder and President of PREP Athletics. He has been helpi...

new york spotify founders president phone union schools prep fork basketball coaches naia boys basketball military academy coach bob boys basketball coach bob williams

Bonus Episode: Mitchell Gold on the future of Mitchell Gold + Bob Williams

Play Episode Listen Later Sep 1, 2023 45:25

Last weekend, the abrupt shutdown of retailer Mitchell Gold + Bob Williams shocked the industry. On a special episode of the podcast, co-founder and former CEO Mitchell Gold shares a candid look at what happened and his efforts to give the company another chance.LINKSMitchell GoldDennis ScullyBusiness of Home

home bob williams mitchell gold

The Thursday Show: Mitchell Gold + Bob Williams shuts down, what Hollywood gets wrong about design and more

Play Episode Listen Later Aug 31, 2023 45:27

BOH executive editor Fred Nicolaus joins host Dennis Scully to discuss the biggest news in the design industry, including the sudden closure of Mitchell Gold + Bob Williams, the return of RH's infamous catalog and a look at how Hollywood portrays interior designers.LINKSDennis ScullyBusiness of Home

hollywood design home rh shuts boh thursday show bob williams mitchell gold

The Dominic Carter Show | 08-31-23

Dominic Carter

Play Episode Listen Later Aug 31, 2023 55:18

Today on The Dominic Carter Show: Dominic discusses the high end furniture chain Mitchell Gold and Bob Williams closing down, NY AG Letita James saying that Trump grossly exaggerated his net worth, the migrant crisis, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

donald trump bob williams mitchell gold

Furniture Stability Standard Goes Into Effect, Conn's Q2 Revenues, Mitchell Gold + Bob Williams Owner Responds, Zero-Emission Requirement

Play Episode Listen Later Aug 30, 2023

Stay up to date on news related to the furniture industry! In this episode, we cover:(00:44): "Enhancing Child Safety: The Impact of the New Federal Furniture Stability Standard"(03:09): Navigating Challenges: Conn's HomePlus Works to Improve Performance and Serve Customers(05:24): "The Unfortunate Closure of Mitchell Gold + Bob Williams: Reflections on a Beloved Furniture Company"(07:41): "Challenges and Concerns Surrounding the Transition to Zero-Emission Trucks in Ports and Intermodal Terminals"

challenges owner transition requirements stability responds furniture emission ports conn revenues improve performance zero emission bob williams mitchell gold

Mitchell Gold Bob Williams Closing, Trisha's New Home, Minwax 2024 Color

Play Episode Listen Later Aug 27, 2023

Stay up to date on news related to the furniture industry! In this episode, we cover:(00:29): "Uncertainty Surrounds the Sudden Closure of Mitchell Gold + Bob Williams: What's Next for the Luxury Furniture Brand?"(02:16): "Legacy Classic and Trisha Yearwood: A New Home for the Trisha Yearwood Home Collection"(04:03): "Introducing Minwax's Bay Blue: The Perfect Blend of Classic and Contemporary Wood Stain"

color classic new home bob williams mitchell gold

The Pat Walsh Show July 26th Hr 3

The Pat Walsh Show

Play Episode Listen Later Jul 27, 2023 36:54

We talk about music and favorite front man, your phone calls and Pat and Bob Williams talk about Thomas Maps Guide.

bob williams pat walsh

He Creates World-Renown Music From Behind The Scenes – with Joe McKenna | Episode 152

Play Episode Listen Later Jul 20, 2023 36:27

If you're a concert lover like me I'll bet you rarely consider the behind-the-scenes effort it takes to create the audible art we enjoy - especially when it entails hundreds of moving parts.But for any production to work well it needs planning, staff, and leadership to help the musicians actually deliver an excellent performance.Hi, I'm your host Bob Williams, and I'm very pleased to welcome Joe McKenna, President & CEO of the Sarasota Orchestra.In this episode, you'll learn ...One thing that most people don't know about JoeWhy he chose a career in the performing artsWhat it's like to manage 50+ staff members in 10 different departments plus Music Festivals, Concert Series, Youth Orchestra, and Summer CampsWhy & how the next generation of "Fellows" end up here from all over the worldAn update on the new world-class, 32-acre music hall campus on Fruitville Road.... and much much more!Thank you for stopping by today as it is my hope you will listen ... learn ... and connect!About Joseph McKennaOriginally from the state of Rhode Island, Joe joined the Orchestra in 2001Joe oversees all operational and administrative functions. He is responsible for executing the strategic direction of the Board and ensuring the organization's financial security.During his tenure, the endowment corpus increased by more than $10 million, the Youth Orchestra had its debut performance at Carnegie Hall and the orchestra re-launched its brand including the name change to Sarasota Orchestra.His previous positions include Managing Director of the Cedarburg Performing Arts Center (in Wisconsin), Executive Director of the Great Woods Educational Forum, and Assistant Professor of Music at Wheaton College.Joe holds a Bachelor of Arts degree in Trombone Performance and Music Education from the New England Conservatory.FacebookTwitterInstagramLinkedInYoutubeEmail

When You Put "Bigs" With "Littles" Good Things Happen - with Joy Mahler | Episode 150

ceo mahler big brothers big sisters bigs littles good things happen bob williams

Play Episode Listen Later Jul 13, 2023 32:38

A 40-year career with a single company is certainly a rarity today. Even rarer is to spend all those 40 years with one goal in mind ..."To see every young adult reach their potential."Hi I'm your host Bob Williams and I'm very happy to welcome Joy Mahler, CEO at Big Brothers Big Sisters of the Sun Coast.In this episode, you'll learn...One thing that most people don't know about JoyHow Big Brothers Big Sisters pair adolescents in need with the right adultWhy Joy's organization has such a strong connection with the US militaryJoy's favorite story which will certainly warm your heartHow you can get involved.... and much ... much ... more!Thank you for stopping by in today as it's my hope you will listen ... learn ... and connect!EmailWebsiteFacebook

It's A Partnership That Impacts You, Me and All of Sarasota County – With Josh Ewen | Episode 149

director master vice president development bachelor partnership economics impacts economic development california state university public administration edc construction management ewen stanislaus sarasota county bob williams

Play Episode Listen Later Jul 11, 2023 38:02

Many people don't realize that most counties in Florida and the US are in competition with each other. They compete to attract and retain business.Of course, whoever wins this competition better ensures the local economy is vibrant and growing. The smarter counties form private-public alliances where the local government and local industry work together.Fortunately for us, Sarasota County has such a partnership, and the economic winds are certainly in our sails in no small part to their efforts.Hi, I'm your host Bob Williams and I'm very happy to welcome Josh Ewen, Vice President of Development for the Sarasota Economic Development Corporation. Better known as the EDC.In this episode, you'll learn ...One thing most people don't know about Josh.The mission of the EDC and how it benefits your community.Which industry sectors the EDC is focused on now to better help diversify our economy.How local companies benefit by supporting the EDC.What the EDC plans are for the future.... and much ... much... more!Thank you for stopping by today as it is my hope you will listen ... learn ... and connect!About Josh...Joshua Ewen serves as the Director of Economic Development for the Economic Development Corporation (EDC) of Sarasota County serving as a key team member to attract, grow and diversify business throughout Sarasota County. His roles include managing the EDC's project development pipeline, assisting existing business with retention, expansion and marketing Sarasota County' business strengths to the world.Mr. Ewen has 15 years of local government management experience.Mr. Ewen received his college education at California State University, Stanislaus with a Bachelor's degree in Economics and a Master of Public Administration. He also possesses a post-baccalaureate certificate in Construction Management.EmailLinkedinWebsite

Why Business Leaders Need a Coach – with Tony Daum | Episode 148

Play Episode Listen Later Jul 6, 2023 37:57

Cliches are cliches for a reason because they do have a lot of truth in them.Take the cliche that "the quickest route is always a straight line." One local business trainer and the coach believe in this concept so much that he has a coach for every major area of his life to reach his goals faster.Hi, I'm your host Bob Williams and I'm very pleased to welcome Tony Daum, CEO & Head Coach at EXCELLence Performance a company that provides "World Class Leadership and Personal Growth and Communication Skills Training."In today's episode, you'll learn ...One thing most people don't know about TonyWhat motivated him to start EXCELLence PerformanceWhy he believes every business leader needs a coachHow Tony and his team stay on top of a rapidly changing business world... and much, much more!Thank you for stopping by today as I hope you will listen, learn and connect!About Tony...Tony Daum is the CEO & Head Coach at EXCELLence Performance. He specializes in Business Consulting and Executive Coaching to C-Suite Executives, Leadership and Management Teams as well as Leadership and Communication Skills Training, Personal Development.Tony was voted Best Business Leader by SRQ Local. EXCELLence Performance has also received the Manatee Chamber of Commerce Small Business of the Year Award in 2022 and they've repeatedly been Voted #1 Business Consultant & Trainer by the Herald-Tribune Readers' Choice Awards.Tony is a highly sought after Keynote speaker and has opened for Robert Kiyosaki, John C. Maxwell, Dr. Denis Waitley, and Mark Victor Hanson. He's been flown around the world to speak to audiences of 10,000+. He served six terms on the advisory board of a billion-dollar company and as an advisor on the Board of Directors for three 501c3 charities. He's spent decades building successful businesses and helping others do the same.Where to contact TonyWebsiteEmailFacebookLinkedin

Happy July 4th – Here's a Little Patriotic Trivia For You – with Host, Bob Williams | Episode 147

americans 4th of july independence day trivia onward upward patriotic bob williams

Play Episode Listen Later Jul 4, 2023 8:42

It's easy to take July 4th, our Independence Day, for granted. After all, this will make 247 years since the founding of our country.Far from being just another national holiday we at Sarasota Stories trust you will take a moment to stop and consider all the wonderful blessings we Americans enjoy...So today's episode will be abbreviated but with a little trivia-fun attached.Happy July 4th, 2023. And as always thank you for listening.Onward & Upward!Bob Williams

She's A Rising Sarasota Realtor, Entrepreneur, Author, and Speaker – with Alahna Nicolas | Episode 146

entrepreneur speaker rising real estate realtors sarasota distinguished bob williams

Play Episode Listen Later Jun 29, 2023 27:57

Some studies show that only the death of a loved one and divorce are more stressful than moving to a new home. But these studies focus on adults and not children.One talented, local realtor (and mother) saw this problem and decided to write a children's book to deal with this very real problem.Hi, I'm your host Bob Williams and I'm very pleased to welcome Alahna Nicolas of Living Vogue Real Estate.In this episode, you'll hear ...One thing most people don't know about AlahnaWhat she wished everyone knew about being a realtorWhat she's seeing in the market right nowWhere the idea for writing a children's book came fromWhere you can reach Alahna for your real estate needs... an much, much more!Thank you for listening in today as it is my hope you will listen ... learn ... and connect!About Alahna...Alahna Nicolas is a REALTOR, entrepreneur, author, and speaker. Growing up, she always knew that I wanted to do something impactful. She loves the thrill of solving problems and volunteering. Alahna Nicolas endeavors to provide her clients with a professional, personalized, and pleasant experience, whether reading to the kiddos or working in Real Estate. Distinguished by an entrepreneurial spirit and positive attitude, Alahna approaches each transaction with efficiency & enthusiasm. She relishes the thrill of problem-solving and meets the many challenges that often occur during escrow head-on and with composure, fidelity & acuity.Alahna's WebsiteAlahana"s FacebookAlahna's InstagramAlahna's Linkedin

Bob Williams, Retired National Champion Basketball Coach

Contacts

Play Episode Listen Later Jun 14, 2023 61:23

This episode is brought to you by LMNT! Spelled LMNT. What is LMNT? It's a delicious, sugar-free electrolyte drink-mix. I tried this recently after hearing about it on another podcast, and since then, I've stocked up on boxes and boxes of this and usually use it 1–2 times per day. LMNT is a great alternative to other commercial recovery and performance drinks. As a coach or an athlete, you will not find a better product that focuses on the essential electrolyte your body needs during competition. LMNT has become a staple in my own training and something we are excited to offer to our coaches and student-athletes as well. LMNT is used by Military Special Forces teams, Team USA weightlifting, At least 5 NFL teams, and more than half the NBA.You can try it risk-free. If you don't like it, LMNT will give you your money back no questions asked. They have extremely low return rates. LMNT came up with a very special offer for you as a listener to this podcast. For a limited time, you can claim a free LMNT Sample Pack—you only cover the cost of shipping. For US customers, this means you can receive an 8-count sample pack for only $5. Simply go to DrinkLMNT.com/contacts to claim your free 8-count sample pack.Taking a bunch of pills and capsules is hard on the stomach and hard to keep up with. To help each of us be at our best, we at Athletic Greens developed a better approach to providing your body with everything it needs for optimal performance. 75 vitamins, minerals, whole-food sourced superfoods, probiotics, and adaptogens in one convenient daily serving to bring you the nutrition you need. Go to https://athleticgreens.com/contacts/ for more.

nfl nba retired team usa national champion basketball coaches athletic greens lmnt bob williams

S2 - E2. WWDC 2023 Recap | New Macs | New Operating Systems and Features | Apple Vision Pro!

Swift App School

Play Episode Listen Later Jun 12, 2023 51:10

In this episode, you hear from Charles Long and Bob Williams, Co-Founders of Swift App School. Timestamps: 02:05 New Mac Hardware 10:12 iOS 17 17:34 iPad OS 17 19:29 macOS Sonoma 23:58 Audio, tvOS and HomeKit 26:52 watchOS 10 33:36 Apple Vision Pro! We hope you enjoy our episode! Links: WWDC 2023: https://www.youtube.com/watch?v=GYkq9Rgoj8E New Mac Hardware: https://www.apple.com/mac/ Apple Vision Pro https://www.youtube.com/watch?v=TX9qSaGXFyg Music provided by "https://ncs.io/aperture"

apple vision co founders ios wwdc apple vision pro operating systems ipados watchos tvos new macs bob williams

SN11|573 - Bob "Bobby" Williams - The Stuntman

The Jeremiah Show

Play Episode Listen Later Jun 1, 2023 58:54

The Stuntman. Bob "Bobby" Williams on this special episode. My guest Bobby was a stuntman for over 30 years. But he's so much more... Bobby's pays Special Tribute to These Stuntmen: Tony Snegoff, Yakima "Yaki" Canutt, James "Jim" Ellison, Terry Leonard, and Gene LeBell. To all Stuntmen and Stuntwomen: Thank you for what you do for Hollywood and our entertainment. This episode has it all, high-energy impact fun including wrestling bears, boxing, acting, Mariel Hemingway, and the stuntman life. Bob Williams is a nutrition expert, world-class adventure athlete, Stuntman, Actor, and practicing intuitive healer with deep ties to the world of alternative medicine and the raw food movement. He has been in the world of health and wellness for twenty-five years. Bobby spends summers guiding thousands of people through the wilderness in places like Exum in the Grand Tetons and Yosemite, helping people connect with nature and ultimately themselves. He's passionate about transforming people's lives by improving their performance, and their overall health through natural nutrition, healthy living, and adventure. Follow Bobby on Instagram - @bobbywilliamsb Follow Bobby's friend David Sutcliffe on Instagram for jiu-jitsu training, Deep Feeling Workshops, and Emotional Mastery - @davidsutcliffe33

hollywood actor yosemite stuntman yakima grand tetons emotional mastery special tribute mariel hemingway exum yaki stuntmen bob williams gene lebell david sutcliffe

299: Animal Therapy

Mental - The Podcast to Destigmatise Mental Health

Play Episode Listen Later May 25, 2023 53:14

This week the founder of Ranch Hands Rescue Bob Williams is here to share not only their incredible work but the series of personal events that lead to him becoming a pioneer in animal therapy. Thank you for all the incredible support over these past 5 years. This time has gone so quick and it's a testament to our incredible listeners, guests, rotating cast of co-hosts and ever present producer Pete Murtagh that we're still going… There's loads more planned ahead of our 300th episode so keep an eye on the feed in the coming weeks

mental homelessness subscription sex trafficking each thursday bob williams animal therapy plus sex bobby temps

A Strong Case for Community Banking. Plus: Is Our Banking System Really Safe? – with Dennis Murphy | Episode 134

Play Episode Listen Later May 18, 2023 40:40

One of the anchors of any community is of course the community bank.With so much consolidation in the financial industry, it's hard to know who's who anymore.1-800 numbers are commonplace but one local banker doesn't use them since he's fully committed to making the banking relationship genuinely personal.Hi I'm your host Bob Williams, and I'm very pleased to welcome Dennis Murphy President & CEO of Gulfside Bank.In this episode, you'll learn...One thing most people don't know about DennisHow starting a bank is different from other businesses.Why all business owners should have a Board of DirectorsWhat really happened to two California banks that recently failedWhy Dennis believes our banking system is safe & sound.... and much ... much... more!Thank you for stopping today as it is my hope you will listen ... learn ... and connect!Dennis MurphyDennis B. Murphy, Jr., the President and CEO of Gulfside Bank has over 19 years of banking experience starting his banking career in 2002 with AmSouth Bank as a member of its Management Associate program. During his tenure with AmSouth Bank, Mr. Murphy held various roles including Branch Manager and Commercial Credit Analyst. In 2008, Dennis left Regions Bank (which acquired AmSouth Bank) to become a founding shareholder with Gateway Bank of Southwest Florida, a community bank being formed in the Sarasota/Manatee County market. Before its ultimate sale to CenterState Bank, NA in May of 2017, Mr. Murphy held various leadership positions with Gateway including roles such as Commercial Lender, Commercial Banking Manager and ultimately Senior Lending Officer. As Executive Vice President and Senior Lender of the Bank for the last six years of its existence, he was responsible for all aspects of the Bank's lending function including loan production, credit administration, loan operations and loan compliance. Dennis was retained after Gateway's merger with CenterState Bank and became the Area Executive for Sarasota and Manatee Counties. He left CenterState in October of 2017 to form Gulfside Bank.Awards and recognition include being recognized as a member of the Business Observer's “40 under 40” and “Rising Stars in Banking” articles as well as Scene Magazine's “Men on the Scene” series. At its annual conference in June 2019, the Florida Bankers Association named Mr. Murphy “Florida Banker of the Year” and in October of 2019 the Greater Sarasota Chamber of Commerce awarded him its prestigious “Chair's Cup Award.”Gulfside Bank333 N. Orange AvenueSarasota, FL 34236941.303.4200Fax: 941.330.1636Hours: Monday - Friday 8:30AM - 5:00PMGulfside WebsiteFacebookLinkedIn

Most Leaders Agree It's The Biggest Problem Our Community Faces – with Jon Thaxton | Episode 133

Play Episode Listen Later May 16, 2023 35:06

I was always worried about Siesta Beach being named the #1 beach in America.To me, it was the kiss of death as I believed the title would draw hundreds of thousands of new tourists from across the US thus ruining the quaintness many of us have loved about the place.Given the now ever-expanding parking lot --which always seems full -- I think my concerns were warranted. The beauty (and marketing) of the beach meant that demand would skyrocket while the supply was limited.Sarasota Housing is in a similar predicament.Throngs of new residents have discovered us but the supply of reasonably-priced homes hasn't been able to keep up. And now, we have an affordable housing crisis.Today's guest and I will explore this topic to see if there is a solution for this problem which has been building for years.Hi I'm your host Bob Williams and I'm very happy to welcome Jon Thaxton, Senior Vice President for Community Leadership of The Gulf Coast Community Foundation.In today's episode, you'll learn ...One thing most people don't know about Jon.What he learned as a young real estate agent that gave him a heart for first-time home buyers.The accepted definition of "affordable housing."The scope of the problem.Why Jon believes Inclusionary Zoning is a must to address the current housing crisis... and much ... much ... more.Thank you for stopping by today as it is my hope you will listen ... learn ... and connect!About Jon ...Jon Thaxton creates and implements Gulf Coast Community Foundation's key strategies for transforming our region's nonprofit community and provides leadership on emerging issues. Jon joined Gulf Coast in 2012 as director of community investment after completing his 12th year of service on the Sarasota County Commission. He was promoted to senior vice president in 2015.In this role, Jon works with nonprofit organizations, donors, and other community partners to invest Gulf Coast resources in initiatives that will transform our region and improve public policies.Jon is also recognized throughout Florida as a leading advocate for protecting the natural environment. Jon began his environmental advocacy at Venice High School in 1974 as a founding member of the Ecology Club, and in 1996 he was featured in National Geographic for his efforts to protect endangered species.Gulf Coast Community FoundationEmail Jon

america community leaders faces senior vice president national geographic gulf coast biggest problem community leadership thaxton bob williams throngs venice high school

European soccer giants invading America this summer

World Soccer Talk

Play Episode Listen Later May 12, 2023 43:23

Topic du jour is the just announced soccer competition Soccer Champions Tour that's coming to the United States this summer featuring Arsenal, Barcelona, Manchester United, Real Madrid, Milan and Juventus. We share the details of where the games are being played, how this summer competition may be different than others in the past, as well as which broadcast networks may be interested in showing the games in the United States.Also discussed is how it lines up against the joint MLS and Liga MX competition Leagues Cup, and if there's enough room for two mega soccer competitions this summer.We also discuss JJ Watt's visit to Burnley FC and whether he and his wife will be able to do as well as Wrexham AFC have done in the United States.Meanwhile, US Soccer made a big announcement this week, so we discuss the news about getting one big step closer to naming a new US head coach. Last but not least, we discuss MLS Season Pass in the Listener Mailbag section.Joining us today on the podcast is one of the top soccer writers in the United States, Bob Williams, who has written for many publications including The Sun, Daily Telegraph, Sport Business and more. Hosted on Acast. See acast.com/privacy for more information.

She Not a Musician, Yet Owns One of the Top Music Schools in Florida – With Jenny Townsend | Episode 130

president vision east schools musician sr founded locations townsend sarasota bradenton top music bob williams

Play Episode Listen Later May 4, 2023 39:25

It's been said that a true entrepreneur can start and run any business regardless of whether they have specific expertise in the industry.Vision, enthusiasm, true grit, and a high tolerance for ambiguity are the required ingredients these unique individuals employ to build a successful business....and for the record, these qualities can be found just as much in women as men.Hi I'm your host Bob Williams and I'm very happy to welcome Jenny Townsend, Chief Executive Orchestrator at The Music CompoundIn this episode, you'll learn ...One thing most people don't know about Jenny.Why she chose to start a music business even though she's not a musician and does really follow the latest trends.Why her music school is actually more like a social club.The creative way The Music Compound combines the love of music with acquiring life and leadership skills.Why you might want to join the Music Compound.... and much ... much ... more!Thank you for stopping by today as it is my hope you will listen ... learn ... and ... connect!About Jenny...Jenny Townsend is the founder and President of Music Compound. Music Compound is a performance-based music school that offers a holistic and contemporary approach. Founded in 2016, Music Compound has become one of Florida's leading music schools. The Music Compound is in its eight year of business with two locations, 30 employees, over 500 members. Jenny was not a musician when she started her business. Her background is in sales, marketing, fundraising, real estate, and assisting startups with rapid growth.Jenny has been instrumental in helping to grow several for and not-for-profit businesses. She attributes her success to her entrepreneurial parents, private school education, 10 years of 4-H, and youth sports.She currently leads her team by investing in their mental health, personal play, and health. The staff at Music Compound rocks because our culture and company are quality.LOCATIONS:1751 Cattlemen Road, Sarasota, FL 342324740 SR 64 East, Bradenton, FL 34208Phone: 941.379.9100Music Compound FacebookMusic Compound YoutubeMusic Compound InstagramMusic Compound LinkedIn

Friends With Musical High Hopes – With Royal Fools Band | Episode 129

friends band musical fools high hopes bob williams

Play Episode Listen Later May 2, 2023 27:26

If hope springs eternal, there is no better place to find it than in a high school band. Four friends with real playing chops are striving to make their mark in the music world.Hi I'm your host Bob Williams and I'm very pleased to welcome Royal Fools Band to today's show.Royal Fools reached out wanting to expand their musical reach and I couldn't resist given their enthusiasm.In this episode, you'll learn ...One thing most people don't know about Royal FoolsWhy they chose the Headbanger/Punk GenreThe reception from family and friendsUpcoming performancesWhat their aspiration are for the future...and much ... much ... moreThank you for stopping by today as it is my hope you will listen ... learn ... and connect!FacebookTikTokYoutuberoyalfools22@gmail.com

The Beekeeper Who's Changing the World, One Hive at a Time – with Chris Vasquez | Episode 128

god children creator owner hands hearts threats married hive changing the world vasquez beekeepers grandchildren world one queen bees bob williams

Play Episode Listen Later Apr 27, 2023 29:59

Everyone knows bees make honey. But few people know that without bees we all might very well starve. As pollinators, bees are critical to virtually every area of agriculture.Hi, I'm your host Bob Williams and I'm very pleased to welcome Chris Vasquez, Owner, and Head Beekeeper at Heritage Bee Farm.In this episode, you'll learn ...One thing most people don't know about ChrisWhy he chose beekeeping despite a successful corporate career.Threats to this multi-billion dollar industry that few people know about.Why Chris breeds special queen bees for specific traits to help other farms in different parts of the country with different climates.... and much, much, more!Thank you for stopping by today as it is my hope you will listen ... learn ... and connect!Our StoryIt was curiosity and amazement in the honeybee that started owner and operator Chris Vasquez down the path of keeping bees. "A church friend who was a commercial beekeeper knew there was an interest, so he dropped off a couple of hives at our house one day." That was the beginning that fueled the ongoing interest and passion for bees! The hobby with just two hives turned into 10, then to 50.... Several years and over a thousand hives later, the appreciation for bees has only continued growing.Our business is a family endeavor where everyone can contribute. Chris and Melissa have 9 Children, 3 Married with 3 Grandchildren and have centered their business on providing the highest quality, pure and most natural product. "We work together as a family in different aspects of the business. Some of the family enjoys working with the bees while others are content bottling and labeling and creating honey products. We have also had the wonderful opportunity to have been mentored by one of the best queen producers in the country and our oldest son has worked for a few years side by side producing the best queens and queen cells for the hobbyist and backyard beekeeper, to the large scale commercial pollinator."Our family business is in beautiful Myakka City, Florida. Our apiary (bee and honey farm) is nestled in a country setting surrounded by pasture land, oaks and pine trees and hundreds of acres of citrus groves. Our bee farm is just 1 mile from the Myakka River...as the bee flies!We are proud to produce and supply you with the finest natural Local Raw Honey, Queen Bees and Beehive Products.We are amazed at the handy work of our Creator who made every living thing that moves... especially the bees!Hands to work! Hearts to God!Chris, Melissa and FamilyFarm HoursOpen daily 8:30 - 5:00 ... Closed Sundays13339 Mj Rd, Myakka City, FL 34251-59111-833-233-3276FacebookInstagramLinkedin

Meet the Dynamic Woman Behind This Local Media Company – With Emily Walsh | Episode 126

Play Episode Listen Later Apr 20, 2023 31:47

When one considers that most of our media is controlled by conglomerates it's indeed a pleasure to find a local, family-owned organization that gets it right at the community level.Hi, I'm your host Bob Williams and I'm very pleased to welcome Emily Walsh, president of The Observer Media GroupIn this episode, you'll learn ...One thing most people don't know about Emily.What it was like preparing to lead the family business her parents started.How she separates family from business.Where Emily is taking the Observer Group.... and much...much... more!Thank you for stopping by today as it is my hope you will listen ... learn ... and connect!Emily Walsh is a fourth-generation newspaper woman and President of the Observer Media Group, a family-owned multimedia company that publishes 10 newspapers, five magazines, five web sites, mobile apps and multiple social channels in Florida. Previously, Emily served as Publisher, Chief Digital Officer and Social Editor. Emily also was a professional ballerina with the Sarasota Ballet from 1995 to 2000. Emily serves as a member of the Board of Directors of America's Newspapers, Ringling College Library Association, Safe Place and Rape Crisis Center, Bay Park Conservancy, Neuro Challenge Foundation for Parkinson's Disease and American Jewish Committee – West Coast Florida Chapter. She currently serves as the Chair of Florida Press Association and Sarasota Chamber of Commerce. Emily is member of Leadership Florida Cornerstone Class XXXIV and the International Women's Forum.FacebookInstagramLinkedin

It's Possible This Organization Touches Virtually Every Area of Our Community – with Debra Jacobs | Episode 125