Podcasts about care manager

In this week's episode, hosts Jill and Anthony talk to guest Diane Harvey about her book, RAISING DADDY, and the joys and trials of caregiving.

Hans and Robby are back again this week with a brand new episode! This week they discuss the distinction between care manager and agency care giver.  Don't forget to get your copy of “The Complete Cardinal Guide to Planning for and Living in Retirement” on Amazon or on CardinalGuide.com for free! You can contact Hans and Cardinal by emailing hans@cardinalguide.com or calling 919-535-8261. Learn more at CardinalGuide.com. Find us on YouTube: Cardinal Advisors.

✨  Christine Watanabe, Senior Social Media Care Manager at Paramount+☁️  Defining social media customer care management☁️  Overcoming early career struggles☁️  Advancing your career through proactivity☁️  Navigating pregnancy and maternity leave at workJoin the Sky Society Women in Marketing private LinkedIn group.Follow Sky Society on Instagram @skysociety.co and TikTok @skysociety.co

Living with dementia can be challenging for not only the person suffering with it, but for their loved ones as well.On today's program, host Kris Kington-Barker speaks with Kim Chartrand, RN and Care Manager about Life with Dementia as a Caregiver.Although we cannot take your calls live today You are invited to listen and learn and send your questions today, Thursday, between 1-2 pm to voices@kcbx.org..Broadcast date: 4/18/24Central Coast Voices is sponsored by ACTION for Healthy Communities in collaboration with KCBX.

Katherine Parkinson has graced our TV screens for almost two decades, from Doc Martin and The IT Crowd to Humans and Here We Go. Now she has a comedy drama airing on ITV called Significant Other, in which she plays one half of an odd couple - neighbours who meet in highly unusual circumstances. She joins Clare McDonnell to discuss. Former Labour MP and government Minister Dame Joan Ruddock tells Clare about her call for a free vote in the Commons to legalise assisted dying. She admitted she was ready to end her terminally ill husband's life to stop his pain. Our New Year's day programme on negotiating provoked one listener to write to us: 'I would love you to cover negotiations between carers and their parent with dementia. Another world! As is negotiating between carer and their siblings'. Professor June Andrews, who's a fellow of the Royal College of Nursing and an author of Carers and Caring, and Dr Lis Boulton, Health and Care Manager at the charity Age UK, discuss. The Storm We Made is a new book by the debut author Vanessa Chan. Set in what we know today as Malaysia across two timelines - British colonialism and Japanese colonialism - it follows bored housewife Cecily who risks it all to become a spy for a general. But her decisions have huge repercussions for her and her family. Vanessa Chan joins Clare to discuss her book which was fought over in a seven-way auction by publishers in the UK. Steph Daniels gave up hockey in her 30s to teach PE and English and manage an all-female synth pop group called Zenana. However, in her 70s, she saw an advert for Bedford Hockey Club and decided to dust off her sticks. Since then, she's even attended a trial for the over-70s England team and vows to try again next year. She joins Clare to talk about reigniting old passions.Presenter: Clare McDonnell Producer: Dianne McGregor

Today on the podcast I talk with Dr. Doug Swanson, Emergency Medical Physician & Pam Black, RN, Charlotte FC Sports Care Manager and Team Nurse. Both of these individuals are part of the Atrium Health team that provides care for the greater Charlotte community as well as fans at Bank of America Stadium each match, and Charlotte FC family and players. --- Send in a voice message: https://podcasters.spotify.com/pod/show/charlotte-fc/message

Groeien, het is een kwestie van willen, durven, kunnen en mogen. En een organisatie groeit als de mensen die deel uitmaken van die organisatie groeien. In een reeks van 3 podcasts gaan we in gesprek met TriHD over duurzame groei, waarom het zo belangrijk is om daarop in te zetten en hoe je dat best kan doen. De eerste podcast ging over mentoring. We gingen toen in gesprek met Sara Wouters, Care Manager bij TriHD en met Wiet Vandormael, Mentoring & Coaching Program Manager bij Artsen zonder grenzen. In deze aflevering mag ik in het hoofd kruipen van Jana Wittemans, Care Manager bij TriHD en in dat van Syl Arnols, head of HR bij Ethias. Over ambitie deze keer, hoe je ambitie centraal stelt in je organisatie, het integreert in je cultuur en in je werkprocessen, welke tools je daarvoor kan inzetten én we laten jou als HR professional in deze podcast ook even in de spiegel kijken. Want hoe ambitieus is HR eigenlijk zelf? Veel kijk- en luisterplezier! +++Honger naar meer? SCHRIJF JE IN VOOR DE NIEUWSBRIEF LEES DE ARTIKELS ABONNEER JE OP HET TIJDSCHRIFT And don't forget: it's a great time to be in HR!+++Opgenomen op de #ZigZagHR Kantoorboot

Pour cette dernière édition spéciale de l'année, j'ai demandé à Denise d'intervenir sur son expérience en tant que Customer Care Manager Freelance. Car malgré tous les contenus que je t'ai proposé pour parler de ce merveilleux métier, quoi de mieux que le témoignage d'une CCM en pleine action ?  De plus, Denise a suivi le Campus Customer Care. Elle va donc pouvoir te donner son avis sur le programme, le concept et sur ce qu'elle en retient une fois diplômée. Tu verras que son parcours n'est pas des plus classiques, car une superbe événement se présentait à elle pendant la promotion du campus !

Si tu es sur cet épisode, c'est que tu t'es déjà posé.e au moins l'une de ces questions :  Est-ce que je peux devenir Customer Care Manager ?  Est-ce que le métier de Customer Care Manager est fait pour moi ? Comment on devient Customer Care Manager ? Rassure-toi, ce sont clairement les questions que je reçois le plus. Tu n'es donc pas le ou la seul.e à te les poser !  Laisse-moi répondre à ces questions dans cet épisode.

Dans le milieu, elle est reconnue comme “Wonder Cindy” ! Son parcours est émouvant, son histoire est vraiment touchante. Et quoi de mieux pour cet article spécial que de te partager le témoignage de Cindy, ancienne élève du Campus Customer Care. Et pour cause ! Elle a fait partie de la version bêta du campus, en 2021.  Dans cet épisode de podcast, elle partage son parcours avant de devenir Customer Care Manager Freelance et elle te dit également ce qui a changé pour elle depuis sa reconversion et son passage dans le campus.

Les métiers du customer care sont nombreux, mais aujourd'hui on va se concentrer sur le métier de Customer Care Manager ou de Customer Success Manager. Malheureusement, selon les entreprises ou les personnes qui recrutent, on ne peut pas établir de grandes différences entre ces deux intitulés. On a aussi les intitulés comme Customer Happiness Manager.. bref on s'y perd vite ! De mon côté, j'emploie majoritairement le terme de Customer Care Manager, mais il existe plusieurs termes qui ne veulent pas tous dire la même chose ! Voyons ensemble en quoi consiste le métier de Customer Care Manager.

Groeien, het is een kwestie van willen, durven, kunnen en mogen.  En een organisatie groeit als de mensen die deel uitmaken van die organisatie groeien. In een reeks van 3 podcasts gaan we in gesprek met TriHD over duurzame groei, waarom het zo belangrijk is om daarop in te zetten en hoe je dat best kan doen. Sara Wouters, Care Manager bij TriHD en Wiet Vandormael, Mentoring & Coaching Program Manager bij Artsen zonder grenzen bijten de spits af. In deze eerste aflevering hebben we het over het belang van mentoring, hoe je het opzet in jouw organisatie en hoe het concreet vorm krijgt bij TriHD en bij Artsen Zonder Grenzen. Veel kijk- en luisterplezier!+++Honger naar meer? SCHRIJF JE IN VOOR DE NIEUWSBRIEF LEES DE ARTIKELS ABONNEER JE OP HET TIJDSCHRIFT And don't forget: it's a great time to be in HR!+++opgenomen op de #ZigZagHR Kantoorboot in Gent

ชวนรับชมการเสวนาออนไลน์หัวข้อ "ชุมชนกรุณาเพื่อการอยู่และตายดีกับการวางแผนดูแลล่วงหน้า"เพื่อทำความเข้าใจแนวคิดชุมชนกรุณาเพื่อการอยู่และตายดีการวางแผนดูแลล่วงหน้า เรียนรู้จากประสบการณ์การทำงานของแต่ละพื้นที่และนำมาปรับใช้สร้างสรรค์การทำงานของตนเองผู้ร่วมเสวนาดร.สุคนธ์ ชัยชนะ ผอ. สถานีอนามัยเฉลิมพระเกียรติฯ ตำบลพะตง คุณขวัญนภา สภาพันธ์ Care Manager สอน.พะตง คุณสุณิตา หอมกลิ่น พยาบาลวิชาชีพ คลินิกเบาใจ ร.พ.พุทธชินราช คุณเจนจิรา โลชา กระบวนกร ทีมขะไจ๋ คุณปิญชาดา ผ่องนพคุณ death planner เบาใจแฟมิลี่ผู้ดำเนินรายการ นพ.ฐากูร กาญจโนภาศ แพทย์ประจำบ้าน แพทย์ประจำบ้านต่อยอดเวชศาสตร์ผู้สูงอายุ ร.พ.รามาธิบดี ผู้ให้ความเห็น รศ.ดร.จอนผะจง เพ็งจาด อาจารย์ประจำสถาบันการพยาบาลศรีสวรินทิรา สภากาชาดไทย รับชมได้ในช่องทาง Facebook Live ของเพจ Peaceful Deathวันเสาร์ที่ 25 ก.พ. 66 เวลา 09.30-11.30 น.กิจกรรมนี้เป็นกิจกรรมเนื่องในงาน “ปลูกชุมชนกรุณา มหกรรมเรียนรู้การพัฒนาชุมชนกรุณาเพื่อการอยู่และตายดี”ดำเนินการโดยกลุ่ม Peaceful Death มูลนิธิสถาบันวิจัยและพัฒนาชุมชนกรุณาสนับสนุนของสำนักงานกองทุนสนับสนุนการสร้างเสริมสุขภาพ (สสส.)

Jaymie Chapple is from the beautiful Finger Lakes Region located in Western NY.  She is Co-Owner of Magnolia Craft 0702.  She designs and creates wooden flower arrangements custom made to order for home décor, weddings and other events.  She and her husband founded this business in 2021 while planning for their wedding.  Jaymie is an experienced nurse of 20 years currently practicing as a Care Manager at a Primary Care private practice and bedside nurse at a local hospital.  She has recently co-authored a women's empowerment collaborative book.   Jaymie is a mother of 8 with her husband.  Their children range from 8 to 24 years of age.  Jaymie enjoys spending Sundays with her family, going on hikes and playing pickle ball as well.  Jaymie is highly passionate about her wood making creations and teaching.  Jaymie has taught more than 1000 nurses in Western NY both at private and community level.  She shares her passion of teaching everyday with her patients and children.  Jaymie currently is council to the Diversity Equity Inclusion committee.  She also sits on committee for Optimization in her current role as RN Clinical Care Manager.  Jaymie is a devoted advocate for her patients she is currently directing an initiative at work for interpretation services for the vulnerable population in which English is a second language. More than 10 years ago when she obtained her Master's in Nursing Education Jaymie conducted her Thesis on Studies for Students with English as an additional language. Jaymie discovered her desire to care for her patients early on as she had frequented the hospital herself as a child and has endured over 40 surgical procedures with subsequent hospitalization. She has also been impacted by the Mental Health Crisis that has undoubtedly afflicted the United States.  Jaymie is empathetic to those that suffer mental illness.   Jaymie has recently discovered the therapeutic effect of writing and reading and is currently in early stages of writing her first solo book Surviving Divorce a Guide to Long Term Happiness.    FB: https://www.facebook.com/jaymie.spurling.7?mibextid=ZbWKwL IG:  https://instagram.com/jaymiespurling?igshid=ZDdkNTZiNTM=  

Aujourd'hu, on va parler recrutement ! Comment tu peux faire pour recruter un Customer Care Manager pour ton entreprise ?  Je forme des entrepreneurs à gérer seuls leur customer care. Mais, à un moment donné, ils sont obligés de déléguer. De l'autre côté, je forme des customer care managers freelance. Ils sont formés à prendre soin de la relation client, à créer un lien de confiance, et à satisfaire et enchanter tous les acteurs de ton business avant, pendant et après l'achat.  Entre les entrepreneurs et les professionnels du customer care que je forme, il fallait bien un pont entre les deux ! Comme je sais que beaucoup n'ont pas envie d'investir dans une prestation de service ou de se faire accompagner pour le recrutement (service que je propose et qui représente quand même un investissement), j'ai créé Team 5 étoiles !  Il s'agit d'une formation autonome, ou tout le travail est facilité et maché ! En plus de te donner tous les process de recrutement pour recruter LA bonne personne, il y a des templates pour tout ! Comment créer une fiche de poste, une annonce, ton onboarding, la trame d'entretien… Je te donne aussi accès à toutes les personnes que j'ai formé, donc des talents de dingue, pour trouver ta perle rare ! En effet, pendant plus d'un an, j'ai fait de la mise en relation gratuite : on me disait “Doriane j'ai besoin d'une CCM !” Boum je balançais le message ou l'annonce.  Mais ça me demandait quand même du temps. Et, et comme c'était gratuit, je ne travaillais pas sur ces recrutements. Je ne conseillais pas de profil, je ne vérifiais pas les process des entrepreneurs qui recrutaient. Ça me gênait beaucoup car nombreux sont les entrepreneurs qui ne savent malheureusement pas comment recruter un Customer Care Manager, ni pourquoi, pour quelles tâches exactement. Ils.elles ne connaissent même pas leurs besoins finalement !  En somme, les attentes de l'entrepreneur et les exigences pouvaient être parfois à côté de la plaque et la collaboration avec le freelance recruté ne se passait pas bien… Donc, créer une formation, ou des prestations, pour accompagner les entrepreneurs à BIEN déléguer, pour eux mais aussi pour leur futur CCM, et la qualité de leur collaboration, était évident pour moi.  Sans plus attendre, je t'en dis plus dans cet épisode !

The Option Group is dedicated to offering comprehensive care management services for older adults, adults with disabilities, and adults with chronic illnesses. From Life Care Management services to family caregiver support, their goal is to give your loved one and your family the best quality of life possible. The Option Group works with family caregivers, medical professionals, and professional family advisors to ensure successful patient outcomes. The Option Group has eight core knowledge areas that guide their care for adults with disabilities: 1) Crisis Intervention 2) Healthcare Navigation 3) Facility Placement 4) Healthcare Budgeting 5) Family Education 6) Resources Coordination 7) Patient Advocacy 8) Legal Resources Learn more: Website: https://theoptiongroup.net/ Phone: 866-227-3798 Email: info@theoptiongroup.net As an Amazon Associate, I earn commissions from qualifying purchases. For more information about True North Disability Planning: Web: https://truenorthdisabilityplanning.com/ Podcast (ABC's of Disability Planning) - https://anchor.fm/abcs-disability-planning Waypoints - https://waypoints.substack.com/ Facebook: @TrueNorthDisabilityPlanning Twitter: @NeedsNavigator Resource store (free downloads too) - https://www.teacherspayteachers.com/Store/True-North-Disability-Planning --- Send in a voice message: https://podcasters.spotify.com/pod/show/abcs-disability-planning/message

On the latest episode of the Connecting Badgers podcast, we meet with our guest and new full-time host, Andie Schwabe, LPC, a Care Manager and Eating Disorder Specialist at UHS, to learn more about Care Management services, how to get connected, and tips for using insurance and finding a mental health provider. General information on Mental Health Services at UHS: https://www.uhs.wisc.edu/mental-health/ To schedule an Access appointment, please call us at 608-265-5600, option #2 or webbook through the MyUHS portal: https://myuhs.uhs.wisc.edu/ Our intro and outro music is ‘Storybook' by Scott Holmes: scottholmesmusic.com

Customer Care Manager... Tu as peut-être déjà entendu parler de customer Care, que l'on peut traduire par "soin client", signifie donc de prendre soin de ses clients, mais également ses propects et son audience. C'est apporter du soin, ça va donc plus loin que le service client. On peut y lire un esprit de convivialité, et une envie de remettre l'humain au centre en faisant vivre à ses clients (ou ses propects) une expérience qui est propre à son entreprise. "86 % des acheteurs sont prêts à payer plus cher pour une bonne expérience client.", c'est donc un métier avec beaucoup d'avenir. Alors qu'est-ce qu'un CCM ? Tu l'auras compris, c'est la personne qui s'occupe de cette mission très importante au sein d'une entreprise. Aujourd'hui, Charlotte reçoit Doriane Baker. Doriane est, depuis plusieurs années, la pro du Customer Care et elle a formé plus de 2000 entrepreneurs au customer care et +55 customer care manager freelance. Dans cet épisode, elle t'explique ce qu'est le métier de CCM et te donne ses conseils si c'est une piste à envisager pour ta reconversion ! Bonne écoute !  Se repérer dans l'épisode :  00:02:59 C'est quoi un Customer Care ? 00:05:06 La découverte par hasard du métier de Customer Care Manager 00:10:08 Ce qu'il faut aimer pour faire ce métier 00:12:51 Quelle différence avec le métier d'Assistant·e Virtuel·le ? 00:14:34 Quelques exemples concrets 00:19:22 Est-ce ouvert à tout le monde ou y'a t'il des prérequis ? 00:23:51 CCM : un métier de + en + demandé ? 00:28:10 Est-ce possible de le démarrer en side project ? 00:31:08 Quelle rémunération des CCM freelances ? 00:36:36 Présentation du programme Campus Customer Care ---

Je suis Anne Margalin, Créatrice de l'univers de Sweet Papi Podcast, Fondatrice d'un centre de ressources positives pour les aidants  où nous prenons soin de nous et de nos parents en perte d'autonomie, avec bienveillance et sourire 

#geriatric #geriatricnurse #hospice #retirement #carehomes #nursinghome #caregiver "Wrinkles will go where the smiles have been", Jimmy Buffet Our interview today is with Jodi Kay Benusa, an independent Geriatric Consultant that loves to help you handle the overwhelming decisions of caring for an aging loved one with a simple plan - before a crisis happens! Is it safe to age at home alone, do I need a Care Manager, or how to handle difficult discussions around care and wishes. https://www.midwestgeriatricconsultin... TALKING TABOO WITH TINA PODCAST is brought to you from YOUR BACKUP PLAN. YOUR BACKUP PLAN APP puts your life in 1-place in preparation of any unpredictable circumstance while taking the painful aftermath out of any tragedy! Whether you are a senior, retired, single, or have a family you will want to get this APP for yourself to be more organized! www.yourbackupplan.ca https://linktr.ee/yourbackupplan #lifesdecisions #yourkids #yourfamily #lossofalovedone #search #otherside #afterlife #death #son #daughter #stroke #strokerecovery #nursepractitioner #healthandwellness #lifechanging #yourstory #life #lifestories #funeral #funeralplanning #wishes #caregiving #caregiver #geriatric #geriatrics #nursinghome #retirement #retirementplanning #financialplanning #estateplanning #consultant #specialist #oldage #disability #disabled #dementia #alzheimers #stroke #heartattack #lupus #cancer #burial #cemetery #wishes #nurse #sadness #death #dying #lossofalovedone #lossofaspouse #lossofaparent #parent #children #familyconversations #wills #willsandestates #guardian #powerofattorney #livingwill #attorney #accountant #realpeople #realstories

Je suis Anne Margalin, Créatrice de l'univers de Sweet Papi Podcast, Fondatrice d'un centre de ressources positives pour les aidants  où nous prenons soin de nous et de nos parents en perte d'autonomie, avec bienveillance et sourire 

I've been thinking a lot about aging and the end of life lately. Probably from working at the hospital. Being aware of my parents' stage of life reminds me of the inevitable reality that I'll lose them someday. My work has given me a front-row view of the aging process. As a coach and hospital social worker, I get to witness the emotions and family dynamics that arise as our loved ones age. Dominant culture tends to treat aging as something to avoid. The process of aging is often met with fear - for aging adults and their family members as well. We don't have a cultural narrative that embraces aging nor values our elders and the gifts they have to offer. We don't have systems or supports in place to care for our elders. It's still an unfortunate reality that if you don't have money in this country, your access to support services and quality care is limited. It's wild since we will all die someday. And we will all lose loved ones. While we continue to advocate for systemic changes, we can come together to support each other and share the responsibility for caring for our loved ones. This stage of life - like most transitions - is also an invitation to do our own inner work. Together, we can begin to shift the narrative to one that honors the aging process and treats our elders with the respect and care they deserve. I know for me and many of my clients, we're starting to cope with the realities of having aging parents or loved ones. We have questions about their intentions and plans for aging. We may have concerns about their mental capacity or their ability to care for themselves. We might feel anxious and unsure of how to navigate difficult conversations and a shift in family roles. For some perspective and wisdom on this topic, I invited Erin Chourey to join us. I hope you find our conversation reassuring, motivating, and empowering. About Erin: Erin Chourey (she/her) is an ICF (International Coaching Federation) Certified Life Coach, trained at the Life Purpose Institute, and is currently working toward her PCC (Professional Coach Certification) credential. Her current coaching specialty is Emotional Wellness and Alignment. Erin has worked in social services as a Residential Counselor, Group Home Manager, and Assistant Teacher for youth, a Case Manager for adults and teens with developmental disabilities, and for 10 years as a public and private Care Manager for aging adults. She then trained as a Life Coach and began her own practice coaching in 2017. In 2020, Erin began a part-time job with Lyra Health as a Mental Health Coach, where she supports employees of major organizations such as Meta (formerly Facebook), Google, Starbucks, Nike, Morgan Stanley, Providence Health, VCA, and many more, in on-line coaching sessions. Her clients range in age, identities, and levels of expertise and management in their fields, and live all over the US. This experience has expanded Erin's understanding of common mental health symptoms people are facing in their individual lives and how they relate to the collective challenges we are all facing together.  Erin is passionate about guiding others to more clearly identify what is most important to them and to assess if they are living in alignment with their own values, or of the dominant cultural values, the values they were taught in their families, or a combination of all. Through this process, many find relief in discovering their own truth, which results in a clearer sense of intentional direction. This eases their suffering and empowers them to function with more joy and purpose. Outside of her role as a Coach, Erin is a lifelong learner, adventurer, spiritual seeker, community member, mother, wife, daughter, and generous friend, who loves collaboration, the forest, the ocean, the rivers, the mountains, the deserts, dancing, yoga, hiking, music, and art.  You can learn more about Erin and her work at www.erinchourey.com RESOURCES MENTIONED IN THIS EPISODE: Multnomah County Aging and Disability Services - https://www.multco.us/ads/locations Aging Life Care Association - https://www.aginglifecare.org// Naomi Feil, Validation Method - https://vfvalidation.org/ Barrett Values Assessment - https://www.valuescentre.com/tools-assessments/pva/ Being Mortal: Medicine and What Matters in the End by Atul Gawande

What resources are available for adults with special needs? Partner and attorney Chris Johnson speaks with Jan Stoops, a Care Manager for Arosa Middle Tennessee.

Je suis Anne Margalin, Créatrice de l'univers de Sweet Papi Podcast, Fondatrice d'un centre de ressources positives pour les aidants  où nous prenons soin de nous et de nos parents en perte d'autonomie, avec bienveillance et sourire 

Je suis Anne Margalin, Créatrice de l'univers de Sweet Papi Podcast, Fondatrice d'un centre de ressources positives pour les aidants  où nous prenons soin de nous et de nos parents en perte d'autonomie, avec bienveillance et sourire 

Who is caring for the caregivers? Today Richard's guest is Phil Reddick, along with a panel of speakers, each giving their perspective on decision making, coping with these issues, grieving, and how to prepare for your loved ones during this critical time. This special seminar was hosted by The Center and YBL 2nd Half. Here is our panel of speakers: Robert Atherton - Sales Executive with Temenos, who has gone through care-giving and loss with both sets of parents Christy Baynes - President and Care Manager of LifeCare Solutions, Inc, who deals with and helps others with these issues daily. Bill Nolan - The Alabama Elder Care Law Firm, LLC, who will discuss thinking through questions of legality and finances. Loring Muir - retired banker, who lost his wife to dementia and just recently remarried. Watch on YouTube here Find out more about The Center: https://thecenterbham.org/ More about YBL 2nd Half: https://ybl.org/2nd-half-ministry

On Today's episode, Dr. Karen Nelson is joined by Stacie Frandrup, supervisor of the initial assessment centers and care management department at Melrose. Karen and Stacie will discuss the initial assessment process and the important role care managers play in a patient's recovery. For a transcript of the episode click here.

Bringing Intimacy Back has guest speaker Traci Owen, RN, BSN, CSC, SE, will discuss how pain with sex impacts sexual desire! If your sexual desire has diminished due to pain, find out during this episode of Bringing Intimacy Back and what you can do to increase your sexual desire. This is always the place Where Intimacy is Real and you will laugh, learn and love alongside our hosts every Thursday at 3:30pm EST Live! If you like what you hear, rate our content and leave us a review on any social media platform you listen to us. Traci Owen describes herself as a servant heart and healer. She began her journey in healthcare thirty-eight years ago at the age of seventeen. In 1989, she graduated from nursing school and began a lifelong journey of caring for people in a variety of healthcare roles. From 2009 to 2021, Traci worked in an oncology setting serving as a Care Manager where she walked the treatment journey with hundreds of patients. As she sought resources to help patients and their partner navigate struggles related to intimacy and sexuality, she recognized that there was a huge gap in the medical and mental health models of care specific to adult sexual health education and intervention for those experiencing natural body changes of aging, menopause, chronic health issues, cancer and the treatment of cancer, and physical body challenges. In 2015, Traci created a sexual health program inside her facility and began working with clients and their partners to address concerns related to relational intimacy, sexual body health, and the shared sexual experience. In 2018, she completed a post-graduate certificate program at the University of Michigan in Sexuality Counseling & Sexuality Education. In 2020, she was awarded AASECT Certification as a Sexuality Counselor. There are less than 1,300 professionals who have met the exceptional standards required to attain AASECT Certification. In 2021, Traci and her husband, Michael, established Intimate Pathways Center for Sexual Health, a private practice in Broken Arrow, Oklahoma. Traci identifies her professional role as a partnership with an individual or couple to create a safe environment where intimacy and sexuality can be explored. Our society is drenched with mixed sexual messages, myths, and unrealistic expectations. Our bodies are in constant transition over a lifetime and as the sexual body ages, so will the sexual experience. Traci seeks to guide her clients as they navigate these messages and body transitions by exploring their intimate and sexual desires, providing education, and making recommendations to address the identified concerns. She is a collaborative professional and enjoys working with other members of the healthcare team to help a client meet their goals. “Sexual health applies to Everybody & Every Body.” Traci For more information, visit www.intimatepathways.org/ The Bringing Intimacy Back Podcast is dedicated to inspire, enlighten, and encourage intimate connections. This podcast provides an engaging atmosphere to discuss ways to enhance intimacy in one's personal relationships with significant others, families, friends, Spirit, and oneself. Bringing Intimacy Back is a non-profit organization committed to inspire, enlighten and encourage intimate connections. We provide an engaging atmosphere to discuss and demonstrate ways to enhance intimacy in one's personal relationships with significant others, families, friends, spirit and self. Dr. April and Coach Kay discuss exciting topics including emotional and physical health, dating, spirituality, romance, communication and, of course, intimacy. Dr. April Brown is a Licensed Mental Health Christian Counselor in Florida, Wisconsin, New York and New Jersey. In addition, she is Certified Relationship and Sex Therapist, Board Certified TeleMental Health Counselor, National Certified Counselor, and a Qualified Clinical Supervisor. holds a Masters and a Specialist degree in Counseling and Human Systems and a Doctoral degree in Counseling Psychology. Kanya Ford, best known as Coach Kay, is the owner of Love & Intimacy 101, a life, love, and intimacy coaching practice based out of Richmond, VA. She is a life coach and certified sexologist.

Anna Stoiloudi is a Social, Customer Engagement, and Care Manager at Philips. With a vast experience in social media, Anna shares her experience in the different social media positions she's been in.  She believes that media and creativity go hand-in-hand and stretches the importance of listening to the consumers to identify their needs and pain points. She strongly believes that consumers should be placed at the center of each marketing strategy. Discover her professional journey, what skills you need to follow this career, how the pandemic changed the social media strategy, how the Agile methodology is being used in marketing, and more in today's episode.

An interview with Jo Paz Dominguez, Care Manager for the unhoused population. Discussing mental health, advocacy, and community building with compassion in all our relations.

Tanner and Jeff talk with Zach Holm, Turf Care Manager in Central Park, New York City. Central Park has an unbelievable amount of foot traffic annually. More than 42 million people walk, run, bike, or recreate in Central Park. Additionally, there are 26 baseball or softball fields in Central Park! Zach talks about the maintenance schedule, traffic issues, and project planning in the iconic park in the Big Apple.Central Park ConservancyJeff Fowler, Penn State Extension (host) Tanner DelValle, Penn State Extension (host) Zach Holm, Turf Care Manager, Central Park Conservancy

Andie Schwabe, a UHS provider for eating disorder assessments, met with Liz and Casey to talk about eating disorders and how to recognize disordered eating, and ways to support others, get help, and resources available through UHS. Andie Schwabe is an eating disorders specialist, Care Manager, and Crisis Response Team member at UHS. -- To schedule an Access appointment, please call us at 608-265-5600, option #2 or webbook through the MyUHS portal: https://myuhs.uhs.wisc.edu/ To schedule a medical appointment through UHS you can call 608-265-5600, option #1, or through MyUHS. To learn more about Nutrition appointments at UHS: https://www.uhs.wisc.edu/medical/nutrition/. Drop-InEating Concerns Support Group online sign up: uwmadison.co1.qualtrics.com/jfe/form/SV_0vwsJCYITv1nbUy Additional information on eating disorders: https://www.nationaleatingdisorders.org/ -- Our intro and outro music is ‘Storybook' by Scott Holmes: scottholmesmusic.com

Così come il servizio fitness anche i ruoli professionali mutano nel tempo.

As-tu déjà rêvé de trouver LE métier qui te permettrait d'être indépendante, de vivre de ta passion en ayant de vrais objectifs ? Dans cet article, je m'adresse surtout aux personnes qui seraient intéressées par le métier de Customer Care Manager, ainsi qu'aux entrepreneurs qui souhaiteraient, un jour, déléguer leur customer care. Alors, tu rêves de devenir CCM ou tu veux en savoir plus sur ce métier qui peut devenir, à terme, indispensable pour ton business ?

Erika Anderson, Culture of Care Manager for AGC Colorado, joined the Greatness podcast to help us understand the five daily themes of Construction Inclusion Week and how to lead conversations with your team throughout the week. The website is literally bursting with resources. Note:  Please be aware that this episode contains a brief discussion of a suicide incident.

Judah Morris, Royal Flying Doctor Service Tasmania Primary Health Care Manager

Season 3! BIGGER & BETTER -  The Academy Football Network. Hosted by Nathan Marshall and Carlan EdgarEmma May Walker joins the Network. Emma is Southampton's Player Care Manager. Emma oversees Player Care across the entire club. Emma is widely thought of as one of the best in the business. Football often gets bad press about the care of its young people. We would be the first to say more work need to be done, however football has come a long way and with great practices being implemented in Clubs up and down the country. Great practices are nothing without caring people to implement these practices. Emma certainly typifies care. Super episode! Thank you for listening.Don't forget to Comment, Like and Subscribe. Intro Music - Woman by Krazytunez BeatsTwitter: https://twitter.com/AcadFNYouTube: https://www.youtube.com/channel/UCJa5AktmGlxgLS2uIjPix1QInsta: https://www.instagram.com/theacademyfootballnetwork/?hl=en

Tonight's guest has been a healthcare professional in Alberta since 1993, first with Emergency Medical Services (EMS), as a Registered Emergency Medical Technician and Paramedic, then as a Registered Nurse (RN).

In this episode we chat with Laurel Stein, the Care Manager of the Single Ventricle Clinic at Cincinnati Children's Hospital Medical Center (CCHMC). We discuss the importance of empathy in the CHD world, and empowering parents in the medical care of their CHD child.  Sign up to be notified with the Hansen's book Hope and Courage: Real-Life Lessons from the Parents of a Child with Congenital Heart Disease releases at tomandkathansen.com! Follow Tom and Kat Hansen on Facebook, Instagram, and Twitter! Questions or comments? Reach out at tomandkathansen@gmail.com --- Send in a voice message: https://anchor.fm/tom-and-kat-hansen/message

In this episode, Robert interviews Cricket about Care Management. What is a care manager vs a life-care planner? We discuss elder abuse and how to spot and prevent these circumstances if you are alone or feel you are being mistreated by your family or caregivers. We share a few of our worst cases and how it could have been prevented totally had a certified care manager been brought in sooner. Cricket Haley received her Certified Elder Care Coordinator credential from Stockton University. A graduate of the Senior Yoga program from Duke University's Center for Integrative Medicine and has been certified in Brain Longevity Therapy Training by the Alzheimer's Research and Prevention Foundation. --- Send in a voice message: https://podcasters.spotify.com/pod/show/agingintelligently/message

April Creed has over twenty-five years of experience in Aged Care as a Registered Nurse, a Palliative Care Nurse and a Care Manager in a large Residential Aged Care Facility. Rebecca Glover has over sixteen years of experience in various environments in Aged Care, ranging from Residential Aged Care to Home Care. She has a passion for utilising technology to improve human outcomes. ExSitu is a web-based solution that uses card sorting to provide a supportive human experience to recognise when people are vulnerable and need that support. ExSitu helps people reflect on what is meaningful to them by stimulating their thought processes and gets them to speak. In this episode, Pete, April and Rebecca cover care planning and advanced care directives. They also discuss the Aged Care Royal Commission, healthcare and helping people close to you do what's right by you when needed. Tune into this episode to hear how The Royal Commission's recommendations can align with your aim for quality aged care. This episode covers the basics around advanced care planning. Learn how and why care providers should improve the care given to the elderly. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Exsitu, visit their Talking HealthTech Directory here. 

It's the third instalment of March's InterviewSZN on Ranks FC as we welcome Hugo Scheckter to the pod to pull back the curtain on what life is like in the world of Player Care - in his words, "anything that's not on-the-pitch or medical!" Hugo was Player Care Manager at Southampton and West Ham United in the Premier League, as well as IndyEleven in the US, and explained to us the ins-and-outs of a field that is still relatively young in the football sphere - ranging from how to get into it, the best and worst parts, how players are welcomed, his funniest experiences with players and the future of Player Care as a whole. There's also Things We Love, where Dean talks about the title race in La Liga, Sam discusses the impending U21 European Championships and Jack pours some love out for New Balance's special edition Rose Lavelle boots, which are full stop exquisite. There's also a special Melon of the Week, dedicated to a certain late-arriving Premier League skipper. Thanks for listening, Rank Squad! Make sure you're subscribed to the pod on whatever platform you use, and if you want to give our Patreon a spin in March's free trial, come join us at patreon.com/ranksfc. See acast.com/privacy for privacy and opt-out information.

Mike O'loughlin speaks with Judah Morris, Primary Health Care Manager at the Royal Flying Doctors Service.

On this week's episode I spoke with licensed marriage and family therapist, Jinna Chung. Jinna takes us through how she made the decision to study therapy post undergrad and how her career has evolved since having children. What I love about doing this podcast is learning that careers don't have to be 1 dimensional and there are different avenues one can take with their specific skill set. Listen as she explains her journey towards getting her therapy license and how she is using it today working for an insurance company! --- Support this podcast: https://anchor.fm/blair-kim/support

Yankee doodles and cheesy noodles? You don't want to miss Episode 3 talking with Jake Bishop, Care Manager and Peer Recovery Specialist at Baden Street Settlement in Rochester, New York.Jake has suffered addiction and loss, but has triumphed in his recovery with a goal of helping others overcome their addiction and recovery. Jake now operates Rising Up Recovery, a non-profit that creates sober activities for the recovery community and talks about recovery and addiction on air for the Rochester community on 100.9WXIR.This episode is all about rising from the suck. Topics may be sensitive to some listeners.

Policy Lessons from COVID “Nursing home residents need access to technology to speak to their loved ones.”— Lieke van Heumen, PhD 2019-2020 Health and Aging Policy Fellow Responding to COVID-10 required the Aging Services Network to become even more creative in responding to the constraints the pandemic put on service delivery.  They now feel much more prepared to deal with the challenges that a pandemic brings. Even if there are new lockdowns, they can use the experiences 2020 required to continue to serve seniors. In this week’s episode, we are joined by Lieke van Heumen and Samantha Koehler. We'll learn about: Challenges for the Aging Services Network Nutrition and Social Isolation Policy Solutions Lieke’s Next Steps in her Career after completing the Health and Aging Policy Fellowship Part One of ‘Policy Lessons from COVID with Lieke van Heumen and Samantha Koehler’ The Aging Services Network consists of the agencies, programs, and activities supported by the Older Americans Act that help older adults who live in the community be healthy and have the social engagement they need. Some states only have a state unit on aging; they don't have an Area Agency on Aging in each county. If you are unsure if your county has an Area Agency on Aging (AAA), use the Eldercare Locator website to connect with the nearest  be available AAA in your area.    In this week’s episode, we discuss the challenges COVID posed for The Aging Services Network and how they responded.     At the start of the pandemic, along with the rest of the country, seniors were asked to stay home to protect themselves and others from the virus. You can imagine how difficult it became for them to access nutritional resources,  home and community-based services, and stay socially connected without being able to leave their homes. During the spring of 2020, Senator Bob Casey (D-PA) held a series of roundtables with 52 of the Area Agencies on Aging in Pennsylvania to hear directly from them about their concerns, as they tried to ensure the health and well-being of the seniors they serve. Senator Casey also spoke with the Pennsylvania Council on Aging, an organization of older adults across Pennsylvania designated to inform the Pennsylvania Department of Aging on issues that impact them.    Several different challenges were revealed during these insightful conversations, including the lack of: (1) sufficient COVID testing; (2) Personal Protective Equipment (PPE); (3) sufficient staffing of the long-term care workforce; (4) technology for nursing home residents to stay in touch with their family members; and (4) concerns about Ombudsmen not being able to access seniors in congregate settings. These conversations with the AAA’s also revealed the need for flexibility with program funding; flexibility that would allow distribution of funds based on the specific needs of each county. Some expressed concern about older adults’ ability to enroll in Medicare because of the closure of some of the Social Security offices, and about delays in receiving care due to the stay at home orders. Many AAA’s shared concerns about older adults’ increased mental health needs due to  increased loneliness, social isolation, and anxiety. And finally, they shared that many more older adults were requesting home-delivered meals than before the pandemic.  “We saw a boom in older Americans requiring nutrition assistance.” — Samantha Koehler, U.S. Senate Special Committee on Aging COVID has impacted access to nutrition for many older adults in this country. How has the aging services network responded? Prior to COVID, seniors have long relied on a patchwork of federally funded nutrition programs to meet their needs. And yet food security has long persisted, even with this patchwork of programs administered out of the Administration for Community Living and the U.S. Department of Agriculture. Due to the pandemic, even small changes in access to and availability of nutritious meals can put the health and well-being of older adults in jeopardy. Millions of seniors across the country are served each year by senior nutrition programs, particularly the home-delivered meal program. Many of us know this program as Meals on Wheels America. The home-delivered meal program and  the congregate meal program are authorized by the Older Americans Act. Many seniors are also served by the Supplemental Nutrition Assistance Program (SNAP) and the Commodity Supplemental Food Program (senior food box program). These are all authorized programs under the Farm Bill and administered by the U.S. Department of Agriculture.  In March, when COVID-19 hit, there was a boom in older Americans requiring nutrition assistance. As part of both the Families First Coronavirus Response Act and the CARES Act which were passed in March, Senator Casey championed over a billion dollars in funding for programs authorized under the Older Americans Act, including a significant increase in funding for home-delivered meals and congregate meal programs. The Area Agencies on Aging have used that funding to serve increasing numbers of seniors in need of nutritious foods. But most importantly, that legislation also included flexibility for Area Agencies on Aging to designate individuals who usually attended senior centers for congregate meals as eligible for home-delivered meals.  Senator Casey has also been advocating for expansion of the Supplemental Nutrition Assistance Program or SNAP. When the pandemic started, we began hearing from older Pennsylvanians who are SNAP recipients that although they had SNAP benefits, they were not able to use them because they were afraid and unable to leave their homes to go to the grocery store. Many people relied on grocery delivery during the initial phases of the pandemic. Yet, for low-income seniors who utilize SNAP there were limited options to have their groceries delivered. Throughout the pandemic's summer months, there was an expansion of the SNAP online purchasing program that Senator Casey had been pushing for. This allowed some individuals to receive grocery deliveries using their SNAP card. But additional barriers remain. Senator Casey has continued to call on the U.S. Department of Agriculture to increase access to SNAP grocery delivery by including additional retailers and purchasing options.  We have come a long way in the past seven months. However, we have a long way to go to make sure that seniors continue to have access to nutrition and that the Area Agencies on Aging and the SNAP program can continue to serve seniors as the pandemic unfortunately continues. Part Two of ‘Policy Lessons from COVID with Lieke van Heumen and Samantha Koehler’ Social isolation and loneliness are something that is experienced at very high rates in the older population and has worsened because of the pandemic. This has caused a lot of concern for the mental and physical health of older adults, and will probably have a long-term impact. Senator Casey co-sponsored the ACCESS Act with Senator Klobuchar (S. 3517), the purpose of this Act is to facilitate virtual visits for those who live in nursing homes. This fall, Senator Casey also published a report: ‘Reimagining Aging in America:  Blueprint to Create Health and Economic Security for Older Adults. This report explores how the pandemic has impacted seniors and offers policy solutions to address the inequities of aging in America. Preventing social isolation and loneliness is an important focus in the report. Some policy solutions that need to be enacted to alleviate social isolation and loneliness in seniors include giving Area Agencies on Aging and senior centers the tools and the funding that they need to implement virtual programming and support seniors to participate in small group activities. Another priority is expanding Internet access and increasing access to phones and tablets, which can partly be accomplished through passing the Act.  “Millions of seniors across the country are served each year by senior nutrition programs, particularly the home-delivered meal program.” —  Samantha Koehler, U.S. Senate Special Committee on Aging Moving forward, what are some of the policy solutions that will be required to alleviate the problems older American’s are facing? Access to nutritious foods and social isolation are issues during this pandemic, but those are just two of the many issues seniors are facing at this time. There are also issues related to seniors in terms of keeping economic security during this pandemic, issues related to job loss. We continue to hear from seniors in Pennsylvania and from our Aging Network in Pennsylvania that these issues persist. While they are certainly grateful for the funding and the flexibility they have received so far, this is just a step in the right direction, and we cannot go backward. We need to continue supporting the Aging Network because they are in need, and seniors are in need.  What can the general public do to help? Or, how can individuals volunteer? At the beginning of the pandemic there were some concerns about having less volunteers available since many are older adults themselves. However the influx of volunteers has been overwhelming, particularly from younger individuals like college-age students who were home and physically unable to be on their college campuses. If you are a local business or individual, and you want to donate or volunteer, just giving a call to your local organization that serves seniors is the best thing that you could be doing. It is good to realize that there are ways of volunteering without leaving your home. Samantha highlights the importance of researchers knowing how to speak policy. She says, "I don't think that policy professionals always know how to speak about research. The more researchers that can translate their research into short, easy to consume pieces of information for policy professionals, the more likely we will consume that research. By having Lieke as a fellow, and the other fellows that we've had on the committee, just spreading the word of how to better communicate with policy with individuals in the policy sphere is so important." About Dr. Lieke van Heumen, PhD Dr. Lieke van Heumen is a Clinical Assistant Professor in the Department of Disability and Human Development at the University of Illinois at Chicago. Her research expertise is aging of adults with lifelong disabilities, specifically intellectual and developmental disabilities. She holds a PhD in Disability Studies from the University of Illinois at Chicago. She received both her undergraduate and master's degrees in psychology with a specialization in gerontology from the Radboud University in the Netherlands. Before moving to Chicago, she worked as a direct support professional and later as a psychologist in several Dutch group homes for older individuals with intellectual disabilities. She is a 2019-2020 American Political Science Association Congressional Fellow and 2019-2020 Health and Aging Policy Fellow. About Samantha Koehler, MSW, MPH Samantha Koehler is a Senior Policy Aide for Ranking Member Bob Casey of the U.S. Senate Special Committee of Aging. Her current work focuses on the intersection of aging and health policy, including the Older Americans Act, rural health, and Medicare access and affordability. Previously, Samantha served as a direct practice social worker. As a Care Manager for older adults, she focused on long-term care planning and access to health care and social services. Samantha has her MSW and MPH from the University of Michigan. About Melissa Batchelor, PhD, RN, FNP, FGSA, FAAN I earned my Bachelor of Science in Nursing (‘96) and Master of Science in Nursing (‘00) as a Family Nurse Practitioner (FNP) from the University of North Carolina Wilmington (UNCW) School of Nursing (SON). I truly enjoy working with the complex medical needs of older adults. I worked full-time for five years as FNP in geriatric primary care across many long-term care settings (skilled nursing homes, assisted living, home and office visits) then transitioned into academic nursing in 2005, joining the faculty at UNCW SON as a lecturer. I obtained my PhD in Nursing and a post-Master’s Certificate in Nursing Education from the Medical University of South Carolina College of Nursing (’11) and then joined the faculty at Duke University School of Nursing as an Assistant Professor. My family moved to northern Virginia in 2015 and led to me joining the faculty at George Washington University (GW) School of Nursing in 2018 as a (tenured) Associate Professor where I am also the Director of the GW Center for Aging, Health and Humanities. Find out more about her work at https://melissabphd.com/.

October 12, 2020 - Lisa Tutskey, Prevea Behavioral Care Manager and Licensed Marriage and Family Therapist

Brianna is a Johnson & Johnson Nurse fellow as well as a Home Health Care Manager.

Madelyn Ashley, Owner and Care Manager of Senior Transitions of North Carolina, joins us for a discussion on creating an aging plan in the COVID-19 environment. We also welcome Mark Philbrick, Director of Education at Transitions Lifecare, for a conversation about the challenges and rewards of hospice nursing.

Madelyn Ashley, Owner and Care Manager of Senior Transitions of North Carolina, joins us for a discussion on creating an aging plan in the COVID-19 environment. We also welcome Mark Philbrick, Director of Education at Transitions Lifecare, for a conversation about the challenges and rewards of hospice nursing.

Sharon Gorman is the President of Certified Care Management, LLC. As a Certified Care Manager and Advanced Professional with the Aging Life Care Association, she brings over 14 years experience to the field of senior care and family advocacy. Her responsibilities include an initial assessment, creation of care plan and the ongoing management of changing needs for individuals of all ages. Her clients receive personalized care consultation in making health, wealth and legal decisions that impact their everyday lives.

Sharon Gorman is the President of Certified Care Management, LLC. As a Certified Care Manager and Advanced Professional with the Aging Life Care Association, she brings over 14 years experience to the field of senior care and family advocacy. Her responsibilities include an initial assessment, creation of care plan and the ongoing management of changing needs for individuals of all ages. Her clients receive personalized care consultation in making health, wealth and legal decisions that impact their everyday lives.

Talking about death does not make it happen.  So what stops us from exploring the options for best living towards the end of life?  Kent Mathews with the Family Caregiver program with the Pikes Peak Area Agency on Aging (PPAAA) has supported hundreds of individuals and families over his years as an MSW, Chaplain and staff with the PPAAA.  He understands and knows the deep fear and loneliness that can come as people age and bodies change.  He shares his insight and professional knowledge in supportive ways that empowers the individual and the family to live the lives they want. Aging with Altitude is recorded in the Pikes Peak region with a focus on topics of aging interest across the country.  We talk about both the everyday and novel needs and approaches to age with altitude whether you're in Ft. Lauderdale, Florida or Leadville, Colorado.  The Pikes Peak Area Agency on Aging is the producer.  Learn more at Pikes Peak Area Agency on Aging. Transcript: Talking about death does not make it happen.  So, what stops us from exploring the options for best living towards the end of life?  Kent Mathews with the Family Caregiver program with the Pikes Peak Area Agency on Aging (PPAAA) has supported hundreds of individuals and families over his years as an MSW, Chaplain and staff with the PPAAA.  He understands and knows the deep fear and loneliness that can come as people age and bodies change.  He shares his insight and professional knowledge in supportive ways that empowers the individual and the family to live the lives they want.    Michaela Nichols – I am here with Kent Mathews, Care Manager in the Family Caregiver Support Center at Pikes Peak AAA. He has over 27 years of experience as a social worker and has worked in hospice care as well  Michaela - End of life issues can often be hard to talk about. Many people hope that they will be able to make their own decisions or that a loved one will be able to make their decision near the end of their life, but they lose that ability. So being unprepared can put loved ones in uncomfortable positions.  Q – Kent, can you talk a little bit about what barriers individuals experience when beginning to make end of life plans?  A – The most common barrier I hear coming from caregivers, but also when I was doing hospice work, coming even from hospice patients, when it comes to advance directives (is that) they would say, well I'll execute them or I'll fill them out when I need them. Not knowing that they probably wouldn't be able to execute them when they needed them, because they would be in a physical state where they were unresponsive and couldn't speak or they couldn't even begin to fill out those documents. So, I think that's one barrier. Another one is we don't like to talk about or think about our end of life. We don't like to think about our deaths. We live in a very death averse society. Generations ago, when we were still a very rural society and we weren't as urbanized as we are now and still a lot of people living on farms and out in nature and what not we were still very in touch with the cycle of creation – birth, life, death, all of that. And now we are really, really, removed from that and that's a huge barrier as well. I think another barrier that comes to mind is people don't have an easy place to go to get good information about what's really going on with their physical condition. I recently ran across a statistic that said if (a doctor is) asked to do a treatment and a doctor knew the treatment wouldn't do any good, 40 percent of the doctors said they would still recommend the treatment. Which is, in my estimation, just rather appalling that they would even do that. A lot of the time people rely on their doctors to give them that information to tell them what's really going on. But most doctors aren't equipped to do that, they don't have the skills to do that. They may have the knowledge, but they don't know how to communicate them in a way that is comfortable for them and therefore makes their patients comfortable. So, everyone is kind of walking around in the dark. The medicines that we take, a lot of the medicines for chronic illnesses, cover up the symptoms which then creates the illusion that I am not as sick as I really am. Which is another barrier. Why would I want to execute that? Because I feel fine, I may be taking 8-15 different medications, but I am not going to die. So why would I want to execute those things? So those are some of the barriers I have been encountering in my career.   Q - In the confusion around what end of life care is, can you talk about the differences between non-medical and medical decisions that they (caregivers and their family members) need to think about?  A – I get phone calls from caregivers they're wanting to know where they can go to hire a nurse. And then talking with them on the phone, they're looking for someone to come out to the house to help mom or dad or a family member with like maybe bathing or dressing or maybe making sure they are taking their medications you really don't need a nurse to do that.  In the homecare industry there are different levels of skill that health care worker, a home care worker has. In CO when they require homecare agencies to be licensed, they established a two-tier system. There is a Class A and a Class B license. The Class B license is the nonmedical and the Class A license is the medical or what is often called the skilled. The two differences between these two licenses, there are a number of them, but two major differences. The A license, or the skilled license, is that home care agency has what is know in the health care world as skilled positions. So, you have a nurse, an RN or an LPN, maybe an NP. You also have skilled positions like the therapist, the occupational therapist the speech therapist, the speech therapist, the physical therapist, or what's called the OTSTST's. Those are all skilled positions. CNA‘s are considered a skilled, semi-skilled positions. And the class A's have CNA's.  The class B's have what are called personal care workers and homemaker companions.  So, when you're looking at home care agencies and you're looking for what kind of care; if you're needing somebody to come out and help mom and dad with maybe some light housekeeping, or some bathing or dressing kind of thing. You don't need a nurse to do that. You don't even need a CNA, you can use like maybe a homemaker companion who could do the light housekeeping the light meal preparation. If you wanted them to help with bathing or dressing you would have to have a personal care worker because that person can legally touch your family member and provide that hands-on physical care. And going back through all those levels. The least amount that you are going to pay for per hour is a homemaker companion. In the Colorado Springs area that is probably running $18, $19 dollars an hour right now. The next higher level would be a personal care worker, that's going to run in the low $20 dollars per hour. Then you're going to a CAN, that's going to run in the mid to upper $20's. And when you get to a registered nurse you are looking at $30 or more per hour for that kind of thing. So, if you choose between somebody who has the same skills (you are needing) a personal care worker who you could pay like maybe around middle twenties or so, or an RN you are paying thirty or higher you are saving money to go with the personal care worker. That's some of the difference between medical and non-medical.  Q - What are some of the misconceptions around these different types of decisions that people will have to make?  A – Some misconceptions, I'll just start and go into it, because I did 15 years of hospice social work. One of the huge misconceptions about hospice care is that you have to be bedbound. Now there is nothing in the rules or regs by Medicare, which licenses and oversees the hospices, there is nothing in the Medicare rules and regs that says you have to be bedbound. But most people have the misconception that ‘if my family member is up and walking around and able to do stuff than they aren't sick enough to be on hospice care'. And in reality, what qualifies a person for hospice care is not what they are doing or not doing. It is, do they meet the specific medical criteria for specific conditions or disease to qualify. Oftentimes people can meet those conditions and still qualify for hospice care but can still be able to do a lot of being able to take care of themselves. I have had hospice patience in my career that were going on two week cruises and going on vacation to Disney Land or Disney World or Las Vegas or traveling 8 or 9 hours across country to go visit family members for 7-5 days and they were the ones doing the driving. But they were still on hospice care. It's not qualifying for hospice care, it's not about what you can or cannot do, it's do you meet the medical criteria. Another misconception is that people think their doctor has to say they are ready for hospice care. I teach a concept called Hospice 101; and basically, after listening to a caregiver tell me what's going on with their family member physically, what kind of chronic illnesses they have, (that) kind of a thing, oftentimes I will say have you thought about hospice care. They will say “but the doctor hasn't said dad is ready for it”. Most doctors, unless they have done time as a hospice medical director, do not know all of the specific medical criteria that go into qualifying a person for hospice care. And doctors, like all of us social workers, healthcare professionals, even people on the street, we all have our misconceptions (and) misunderstandings about hospice care. If doctors have those misunderstandings and misconceptions, they may not be willing to recommend someone for hospice care.   I had, years ago when I was in AZ, I was working for a hospice who also had a homecare. The hospice was having difficulty getting people from their home care over to the hospice side. For a lot of difference reasons, some of them the misconceptions we have talked about. I remember this one, the daughter was taking care of mom. The first time I went out to visit her as the home care social worker, mom was living in her own apartment and mom had cancer and we talked about everything.  Mom said I'm not ready for hospice, I am still doing treatment I said that's okay. And then maybe 3, 4 months later I was asked to go back out, again as home health, but this time mom had moved into daughters' house.  Daughter greeted me at the door and when we were walking down the hall, we walked by moms' room. mom was laying in bed. Her bed was elevated at a 45-degree angle, moms jaw was relaxed so it was dropped her mouth was open, her eyes were rolled back in her head and she was doing what we call chain breathing. Really rapid and in succession. So, when I sat down with the daughter, I said I think your mom is starting to enter what we call in hospice the active dying process. Before I could stop her, her daughter picked up the phone and called the oncologist. The oncologist was screaming at the daughter and demanded who told her mom was dying and she said a hospice social worker here, and he said put him on the phone. I held the phone about two feet away from my ear and I heard the oncologist perfectly because he was yelling that loudly into the phone. And he was accusing me of practicing medicine. He was saying that how did I know that she was dying only doctors knew that kind of stuff. He said if she stops her treatments now, she will die. Because she needs to finish her chemo treatments in order to stay alive and all of that kind of stuff. I hung up the phone. Had a conversation with the daughter. We figured out a way to go to another doctor to get an order which then allowed our hospice to send out one of the hospice nurses to do the evaluation. Long story short, mom died the next day.   We got her into hospice care that night, she died the next day. Sometimes, all of us have our misconceptions and this oncologist evidently had his own misconceptions about what hospice was, I am not going to even speculate what those were. This happened twenty years ago, and I still have a vivid memory of it. So, when it comes to this whole, end of life issues, because we have a lot of barriers, we aren't talking about it anymore. It's not an easy conversation when I talk to caregivers sometimes, they you know talk about well, I'm thinking dad is really sicker than what he really is. Then they begin to apologize. Because they think that by talking about death and that's another misconception that if you talk about death its going to happen. We can talk about death all we want but that doesn't mean it's going to happen. That's how deep our fears go as human being when it comes to death and dying, we believe that when we invite it in its going to kill us.   Michaela – That's a really powerful story. And it shows that people rely on their doctors as well and they're not always the specialist in end of life issues.   Kent – Right   Q – Along the line of medical care, you were talking about hospice care. Can you talk a little about the difference between palliative care and hospice care?  A – I am going to try to give as good of a verbal picture as possible. The picture is, draw a circle about the size of a quarter and draw another circle that is about the size of a small plastic lid on a container. And that small circle needs to be inside that larger circle. So, you've got a small circle inside a big circle. So, palliative care is the big circle, hospice care is the small circle. So, if that's said, all hospice care is palliative care, but not all palliative care is hospice care. There's a difference. The biggest difference between palliative care and hospice care (is that) in palliative you can continue treatment for whatever your hospice diagnosis may be. So, let's say its Chronic Obstructive Pulmonary disease or COPD, which means your lungs aren't working well and its difficult to breath and its going to lead to your death. If you are on palliative care, any treatment you were doing for the COPD you can continue. On hospice care, any treatment that was “to cure” the COPD, you can't do. I think a better example than COPD might be like cancer. On palliative care you can continue to get your oncology, your radiation (treatment) for the cancer. On hospice care you cannot do the oncology, you cannot do the radiation, you have to stop those. So that's the biggest difference. Another difference between palliative care and hospice care is the support level. Hospice care, when people are in hospice care the support they get is really well defined because Medicare pays for the hospice care and Medicare says that hospice care is provided by a team and the team consists of a registered nurse, a CNA, a social worker, a chaplain and a volunteer. Medicare says in those policies that the only person that the hospice patient has to see is the nurse and the nurse has to visit them at least every two weeks. Most people while they are on hospice care take the full team; the nurse, the CNA, the social worker, the chaplain and they even ask for a volunteer. On palliative care its not as well regulated. I have had conversations with professionals in the community who are involved with palliative care programs and the palliative care program is struggling to figure out a way to properly bill Medicare. Under hospice care there are very specific billing codes you use. Under palliative care there is not. You can get reimbursed by Medicare for palliative care. But it's not easy to do as a provider. The other is, because it's not regulated by Medicare like hospice care is, you can have a palliative care program where it consists of a registered nurse or a nurse practitioner going out and visiting the patients once every three or four weeks to check on things like their pain level or their medications and maybe make some adjustments in the medications or whatnot. But that's it, a nursing visit once every three- or four-weeks kind of a thing. There are some palliative care programs where they will allow a CNA to go out to help with maybe some of the physical care. I know of maybe one, possibly two palliative care programs in our community where they offer the full team. A nurse, CNA, maybe pull a social work from the hospice side a chaplain would be from the hospice side. No volunteer, but those 4 people. To be honest, they are really losing money from palliative care because Medicare doesn't reimburse well for palliative care. I have had conversations with professionals in the community that they have said, and I basically said, until Medicare decides to regulate and oversee palliative care like they do hospice care, palliative care is not ever going to really catch on and take off. Hospice care was suffering from the same thing back in the early 70's and whatnot. When hospice care came over, all of the organizations that were doing hospice care were nonprofits and the professionals were volunteering their time. Or, if it was a very organized nonprofit, they raised the money so they could pay at least the nurses, maybe the doctors, but the rest of the team were volunteers. And it wasn't until Medicare came up with the Hospice Medicare benefit, which is under Medicare Part A, that hospice really began to take off and flourish. My point is the same is going to happen with palliative care. It's going to struggle, but when Medicare decides to regulate it and license it like they have hospice care, it's going to take off. But those are some of the major differences. You can be on palliative care, but not on hospice care. You can be on hospice care, but that also means you're getting palliative care and there's restrictions either way.  The other thing, the other similarity or the other similarities, between hospice and palliative care is that it's provided wherever you are at. So, if you're at home, if you're a care facility, an assisted or nursing facility, palliative healthcare can go there. Hospice care can go there. When I was doing hospice work in Arizona, I had one patient who, when the Hospice care started, he was living under a bridge. And the other hospice patient that I remember, he was living in three large cardboard boxes in the middle of the dry riverbed of the Salt River. So, for hospice care, that's another misconception, people often think their hospice care is a place. It's not, it's a type of care, and hospice care will go wherever you are at.  Q - End of life issues are so hard to talk about. America has a fear of talking about it. How would you recommend someone going about talking about it for themselves, talking to their children, or loved ones or a child talking to their parents, about what they want?  A. So, I'll start with the easier one first. So, it's an adult child talking to their parent about what they want. The adult child needs to be thinking about what they know mom and dad have said to them. So why is the adult child coming over to take care of them? It's because mom and dad want to stay in their home for as long as possible. Okay, what mom and dad don't understand is that they have to put some certain things into place to absolutely guarantee that. So, a good starting point would be to say “so dad, I know that you really want to stay in the house and I've been coming over to help you stay in the house, but to really guarantee that you stay here until you die, which is what you told me, we need to be talking about some things. Like powers of attorney, like a medical power of attorney, a financial power of attorney. Because yes, I know you don't want me in control of your money, because you've told me that, but without that power of attorney if something happens to you, I can't access your money to pay the bills. I can't tell doctors what to do, because I don't have the authority. And that's what the purpose for those powers of attorney are. When you name me as the agent, then that means that if you can't tell anybody, I have the authority to step in and tell the bank how to pay a bill or to contact your life insurance, your long term care insurance company, to get your long term care insurance policy started. Without that power of attorney, you don't get the care in the home, because I can't talk to the long-term care insurance company. They will not talk to me. And if you really don't want to go to the hospital and the paramedics show up, I've got to have a medical power of attorney where you've named me as the agent, because if you can't respond and they can't get anything out of you then I should have the authorities say no he wants to stay here. No, he doesn't want to go to the hospital.  No, that's not a guarantee but I now have the authority to do that. Without that, guess what dad? You're going to the hospital, and you're going to be someplace where you don't want to be. So, by the way when you execute those documents usually there's a place where you can say when I sign the document it means it takes effect immediately. Now, that doesn't mean I'm going to step in and overrule you 'cause I love you. I'm gonna let you continue to make your own decisions, but it means it's in effect already. There's another line that will say it goes into effect when I'm incapacitated, and one or two other doctors say I'm incapacitated and can't make my own decisions. So that one is would be a good one if you're not comfortable with having that authority take place right away. You can check off on that one, which then means that it doesn't go into effect until you're incapacitated. But either way, those two types of documents help me to help you. Because we live in a society where we value the rights of the individual so much, that without those documents, I can't do anything, even if your safety is being jeopardized. Without those documents I can't do anything.” So, that would be one way to have that conversation.   Along with the powers of attorney, there are things like advanced directives, those are usually like what are called DNR's, like do not resuscitate, and that usually covers the two major areas of breathing and heart function. So, like if your heart stops, and you've signed a do not resuscitate, that means you don't want anybody to do anything to get your heart started again or you don't want anybody to do anything to get you breathing again. In Colorado we have what's called the MOST form which stands for Medical Orders Scope of Treatment. Other states have similar programs, but there, the acronym is like POLST and I'm not sure what that stands for. But I can only speak about Colorado. So, Colorado with the MOST form (medical order scope of treatment), it is like an advanced directive on steroids. On an advanced directive, it's where you list everything that you do or do not want done to keep you alive or not keep you alive. The MOST form has the same thing, but at the bottom it has a place for your doctor to sign. What your doctors' signature does, is it makes it a medical order. Why is that important? It's important, and I saw that, I saw this happen in my Hospice career both in Colorado and Arizona. So, a person would sign an advance directive and something would happen at the home, and they would be transported to the hospital, and the paramedics would be doing everything against the advance directive, and ER would be doing everything against the advance directive, because the advanced directive that they were working from, even though it was legally signed and notarized by the patient and by a notary or lawyer, didn't function in the hospital world or the medical world because it wasn't a medical order. The MOST form takes that takes care of that problem, so you have everything that you do or do not want done, you have it on this MOST form signed by doctors, so now if something happens and you find yourself going to hospital for an emergency, to the emergency room or for whatever, you produce that and they have to back off because it's medical order signed by a Doc.  Michaela - Thank you so much Kent for joining me on this episode of Aging with Altitude for those interested in learning more about what the Pikes Peak Area Agency on Aging offers you can go to ppacg.org or call 719-471-2096           

Laurie Gunter Mantz, OTR, CADDCT, is an occupational Therapist, Educator, and Advocate who has worked in the dementia specialty of assisted living for 15+ years. She is a certified Alzheimer's Dementia Care Trainer for the last 7 years. She is Founder and CEO of Dementia Training for Life, Occupational Therapist and certified Dementia Care Practitioner, Instructor and Care Manager. By providing specialized training to healthcare providers, first responders, home care organizations and family members, individuals with dementia will lead more productive, rewarding, independent and individual centered lives.Laurie is a member of the executive board for the revision of the Rhode Island State Plan for Alzheimer's and related dementia's and is certified by the National Council of Certified Dementia Practitioners and is a member of the Leadership Council for The National Consumer Voice for Quality Long Term Care.Laurie has developed a nonprofit organization called the Rhode Island Memory Cafes; she is doing it little bit differently by creating an organization that is helping to bring opportunity for socialization and engagement for people that are living with cognitive impairment.You can also listen to this podcast at Podcast.Boomerliving.tv by clicking on this link: https://podcast.boomerliving.tv/social-cafes-for-loved-ones-with-dementia-with-laurie-gunter-mantz-otr-caddct/Laurie's links:LinkedIn: https://www.linkedin.com/in/laurie-gunter-mantz-otr-caddct-426a5020/Website: https://www.dementiatraining4life.com/Twitter: https://twitter.com/laurie_mantz

Living in a war zone during his childhood until he left Iraq, Ali Kadhum was saddened by the lack of smiles on peoples' faces. Since he arrived in the United States, Ali has worked hard to create hope and a future for refugees and immigrants, who have lost a lot in life. He empowers individuals through counseling and organizing different activities to celebrate their diversity in their new home. Ali received his Masters in Social Work from the University at Buffalo. He serves as the president of the Buffalo Immigrants and Refugee Empowerment Coalition, and organizes its annual World Refugee Day events. He is also a Supervisory Care Manager for BestSelf Behavioral Health, which provides mental health counseling services to the local community. He lives in Buffalo, New York with his family.

Annette Murphy, Crisis Management expert, Social Worker, and Care Manager, discusses about her niche within social work! Aired on 11/17/19

In this week's podcast, "Solving Life's Next Chapter," we speak to Lisa Mac Naughton Business Director of Home Care Resources and Allison Scharr, Care Manager for Legacy Home Care. When do we bring in non-medical home healthcare into our homes? What is Non-Medical Home Health Care? We find out what types of services non-medical provides and what families can expect when hiring a home healthcare company. Allison will explain once a family member is considering moving into a community whether it's a large Senior living or a group home, which is the most important concern for families. Allison also explains the difference between a group home and a large Senior community and what to look for with each one. Hiring a Placement agent to help you navigate through the process is really the best solution. Placement Agents look for the thing that family members don't know what to look for and might end up in a community that really doesn't fit your family's needs. Thus spending more money having to move them to another location and causing more issues. For more information regarding Home Healthcare and placement, I invite you to listen to this podcast and if you need additional information, check out these links. Home Care Resources: (which is the umbrella)www.homecareresources.netPh#: 602-443-4700Legacy Home Care:www.legacyhomecare.netPh#:480-777-0070Blessings For Seniors:www.blessingsforseniors.comPh#: 623-594-0819Adult Care Connectionwww.adultcareconnection.comPh#: 480-380-2348

Annette Murphy is a Crisis Management, Social Worker, and Care Manager and spoke about her niche within her profession!

Paula Smith, Council on Aging; Heather Wetterich, RN, Care Manager, Complex Care Center, Cincinnati Children’s Hospital; Ashley Santana, Social Work, Care Manager, Complex Care Center, Cincinnati Children’s Hospital.

In this caregiver spotlight episode, meet Adrienne Glusman who is an only child millennial caregiver for her mom who has Multiple Symptom Atrophy. Adrienne uprooted her life as a young adult in NYC to move back to her childhood home to help care for her mom. We cover many topics including asking for help, managing guilt, Halloween obsessions, and the importance of just being present.

In this caregiver spotlight episode, meet Adrienne Glusman who is an only child millennial caregiver for her mom who has Multiple Symptom Atrophy. Adrienne uprooted her life as a young adult in NYC to move back to her childhood home to help care for her mom. We cover many topics including asking for help, managing guilt, Halloween obsessions, and the importance of just being present.

In this caregiver spotlight episode, meet Adrienne Glusman who is an only child millennial caregiver for her mom who has Multiple Symptom Atrophy. Adrienne uprooted her life as a young adult in NYC to move back to her childhood home to help care for her mom. We cover many topics including asking for help, managing guilt, Halloween obsessions, and the importance of just being present.

In this podcast, we talk with Cindy O’Leary. Cindy is a Care Manager for the Health CO-OP. What does that mean exactly? She does a great job of explaining, but it’s worth repeating, that one of the goals of this role is to help members navigate the complicated health insurance world and to help them manage their individual circumstances. If you’re wondering about the health care field, if you’re wondering about the people behind the insurance: this episode is for you. Enjoy!

In this debut podcast of Unlocking the Doors of Dementia with LAUREN, we explore what drew her into the field of working with those suffering from dementia. She explains what a care manager does, and why families might need someone like her to help care for their loved one with dementia. She also addresses what families should do if they suspect their loved one may be suffering from a serious memory impairment and knowing when it's time to call for help.Lauren is joined in the studio by Marilyn Lyon, Director of Community Engagement for Family Connect Care, and Tom Spiglanin who produces the podcast.

What is cultural fluency, and why is understanding culture so essential for nurses, and healthcare in general? Join the conversation as we discuss the importance of recognizing the power and influence of culture on building trusted relationships with patients, who are often from diverse cultures, and learn how we can best support their needs and preferences to help them on their health journey. You will hear from Claritza Maldonado, RN, Care Manager; Leah Hamby, RN, Care Manager; and Tony Suarez, Director of Experience, Strategy, and Transformation in Humana's Consumer Group hosted by Humana's Chief Nursing Officer, Kathy Driscoll RN, CCM.

In this caregiver spotlight episode, meet Margaret Fitzpatrick from Chicago who found her experience as a Registered Nurse and Nurse Anesthetist to greatly help her as a family caregiver. She cared for both of her parents as they aged into their 90's and helped care for her ex-husband...after she was remarried. In this show we talk about sharing the care with siblings (Margaret has 15 siblings!), guilt, caregiver burnout, when to call 911, palliative care and the greatest gift you can offer a loved one.

In this caregiver spotlight episode, meet Margaret Fitzpatrick from Chicago who found her experience as a Registered Nurse and Nurse Anesthetist to greatly help her as a family caregiver. She cared for both of her parents as they aged into their 90's and helped care for her ex-husband...after she was remarried. In this show we talk about sharing the care with siblings (Margaret has 15 siblings!), guilt, caregiver burnout, when to call 911, palliative care and the greatest gift you can offer a loved one.

In this caregiver spotlight episode, meet Margaret Fitzpatrick from Chicago who found her experience as a Registered Nurse and Nurse Anesthetist to greatly help her as a family caregiver. She cared for both of her parents as they aged into their 90's and helped care for her ex-husband...after she was remarried. In this show we talk about sharing the care with siblings (Margaret has 15 siblings!), guilt, caregiver burnout, when to call 911, palliative care and the greatest gift you can offer a loved one.

These podcasts excerpted from a June 2019 webinar discuss the common causes and types of pain among dually eligible older adults, identifies promising practices for biopsychosocial pain management and demonstrates practical strategies for conducting geriatric pain assessments, delivering evidence-based treatment interventions, and supporting older adults in achieving their pain management and wellness goals. Speakers discuss the appropriate use of opioids and strategies to help older adults with opioid use disorder effectively manage chronic pain. Speakers, including an older adult with lived experience managing chronic pain, share lessons learned on how to effectively care for and support dually eligible older adults.

Host Lenore Tracey speaks with Rebecca Wild-Wesley to explore how aging life care managers (a.k.a. geriatric care managers) help families and individuals get the right services and the best services for their loved ones.Engaging a care manager can be as brief as a one-time needs assessment or a long-term relationship to manage the complex needs of someone who is frail, ill, or disabled. Another set of eyes and hands, with expertise and connections can make life easier – and better – for the family caregiver and the person receiving care.Learn more about care managers or find one in your area at the Aging Life Care Association https://www.aginglifecare.org/.About Our Guest:Rebecca Wild-Wesley is a former President of the Aging Life Care Association™ New England (ALCANE™). She has over 40 years of experience as a nurse, holds a Master of Arts in Gerontology, and is a Certified Care Manager.Rebecca realized her long-held goal of providing consultation services to aging families within apersonalized holistic framework when she formed her company, The Aging Space. She left the medical model of eldercare after years of working in home health care and insurance. The Aging Space offers individuals and families help by considering their specific needs and desires and developing a plan. Care managers like Rebecca assess and monitor; plan and problem-solve; educate and advocate; and coach family caregivers — all in service of an aging or ill loved one.

Host Lenore Tracey speaks with Rebecca Wild-Wesley to explore how aging life care managers (a.k.a. geriatric care managers) help families and individuals get the right services and the best services for their loved ones.Engaging a care manager can be as brief as a one-time needs assessment or a long-term relationship to manage the complex needs of someone who is frail, ill, or disabled. Another set of eyes and hands, with expertise and connections can make life easier – and better – for the family caregiver and the person receiving care.Learn more about care managers or find one in your area at the Aging Life Care Association https://www.aginglifecare.org/.About Our Guest:Rebecca Wild-Wesley is a former President of the Aging Life Care Association™ New England (ALCANE™). She has over 40 years of experience as a nurse, holds a Master of Arts in Gerontology, and is a Certified Care Manager.Rebecca realized her long-held goal of providing consultation services to aging families within apersonalized holistic framework when she formed her company, The Aging Space. She left the medical model of eldercare after years of working in home health care and insurance. The Aging Space offers individuals and families help by considering their specific needs and desires and developing a plan. Care managers like Rebecca assess and monitor; plan and problem-solve; educate and advocate; and coach family caregivers — all in service of an aging or ill loved one.

Tracy Beavers - A Care Manager Perspective by Resources For Integrated Care

Amory Gray, RD, LD, Clinical and Outpatient Dietitian and Patty Zavaleta, RN, Diabetes Educator and Care Manager both provide diabetes education to our community, Amory as a nutritionist and registered dietitian and Patty as a care manager and diabetes educator. Join Oka and Justin as they dive in to discuss the common myths surrounding diabetes to address questions Amory and Patty hear everyday from our community.

Our guests this morning are Sky Berman, Kathleen Terry and Jan Buike. Sky Bergman is an accomplished, award-winning photographer and Lives Well Lived is her directorial debut. Her fine art work is included in permanent collections at the Los Angeles County Museum of Art, Brooklyn Museum, Seattle Art Museum, Santa Barbara Museum of Art, and the Bibliothèque Nationale in France.  Kathleen Terry is Founder and Executive Director of Participative Management Systems, a training and development company that provides coaching, leadership development and team building programs to both corporations and nonprofit organization.   Jan Buike has been the Supervisor of the Manhattan Beach Parks and Recreation's Older Adults Program for 11 years, the first full time position of the program. Prior to joining Parks and Rec, she started in 1991 as the Care Manager for the City of Manhattan Beach Older Adults, first through South Bay Senior Services, then with Beach Cities Health District. This morning, we'll be discussing the new film by Sky Bergman, Lives Well Lived – Celebrating the Secrets, Wit and Wisdom of Age. There will be a FREE screening on Sunday, March 31 from 2 to 4 p.m. at the Joslyn Center. =+=+=+=+=+=+ To Find Out More about the two show hosts of The South Bay Show read on: Jackie Balestra features a comprehensive selection of things to do, places to go and people to know in the South Bay.to learn more visit http://www.SouthbayByJackie.com To Find Out More about Joe Terry visit https://www.MasternodeConsulting.com/about What's Happening in the South Bay, Hermosa Beach, Manhattan Beach, Redondo Beach, The South Bay Show, Los Angeles, California, Current Events, Calendar, Torrance, El Segundo, Palos Verdes

Michael W. Hartford, MHA CAPT, USN (Retired) As Chief Of Staff (COS), Michael provides direct support to the Executive Director (ED) of the Marcus Institute for Brain Health (MIBH) to accomplish its strategic work, “defining excellence” goals, and continuous improvement efforts. He is a “buffer” between the ED and his direct-reporting team to solves problems, mediate disputes, and deal with issues before they are brought to the ED.  Acts as a confidante and advisor to the ED, as well as a sounding board for ideas. He is on the executive and leadership teams, and serves as a thought leader, practicing an iterative approach to learning, evaluation, and sharing best practices. This position is in lieu of a Chief Operations Officer/Director position and is responsible for ongoing leadership and oversight including the development of strategies and processes which contribute to the University and/or campus mission. Michael previously served on the senior executive team for Zeiders Enterprises, Inc. from November 2013 to November 2015. Zeiders, a Quality of Life Company, is an industry leader focusing on Military Family Readiness and Resilience Services.  His portfolio included working in collaboration with the Navy 21st Century Sailor Office in support of having the “Most Mentally Prepared Service Members and Family in Department History”. Mike served as Deputy Director, Reserve Component, Navy Medicine, at the Bureau of Medicine and Surgery, Falls Church, Virginia from October 2010 to September 2013.  He retired as a Navy Captain culminating a military career spanning almost four decades. He also served as the Navy Senior Liaison Officer with the Department of Veterans Affairs while mobilized as a Care Manager with Navy Wounded Warrior/Safe Harbor from March 2007 to November 2009. Prior to being commissioned as a Navy Officer he served as a Non-Commissioned Officer in the Air Force, Air Force Reserve, Air National Guard and Army National Guard from 1974-1986. In addition to holding senior-level healthcare executive positions in the Department of Defense, he has held c-suite executive level positions in the Department of Veterans Affairs (VA) and the Florida Department of Health (DOH). He also worked as a Program Director for Healogics, Inc., formerly Diversified Clinical Services, in providing a continuum of comprehensive wound care services at Wound Care Centers throughout the United States. His positions in the Florida DOH in Hillsborough County, Florida were Administrative Services Director, Financial Administrator and Health Center Administrator.  His twenty-two (22) year VA career included assignments as Assistant and Acting Director/Chief Executive Officer in Long Beach, CA. and Associate Director/Chief Operating Officer in Loma Linda, CA.  In 1999, while serving as Director/Chief Executive Officer at the VA Health Administration Center, Denver, CO, he was recalled to active duty to serve at the Bureau of Medicine and Surgery in Washington, D.C. as the Director for Navy Reserve Medical Programs. He is Board Certified in Healthcare Management and a Fellow in the American College of Health Care Executives (ACHE). He is Past-President, ACHE Western Florida Chapter and received a White House appointment to serve on the Board of the Veterans Advisory Committee on Rehabilitation.  He has also served as a Board Director for Help Hospitalized Veterans. Mike is a graduate of the 79th Interagency Institute for Federal Health Care Executives and Leadership VA.  He is a member of the Military Officers Association of America, American Legion, AMVETS, DAV, Loyal Order of the Moose, The Army and Navy Club, Association of the United States Navy and a life member of the Leadership VA Alumni Association. Mike is a service-connected disabled military Veteran and has dedicated his life to serving other military Veterans, active duty service members and their families. He received a Bachelor of Science Degree in Health Management from Northeastern University, Boston, Massachusetts, and a Master’s Degree in Health Administration from the University of Laverne, Laverne, CA. Military decorations include the President's Legion of Merit and Meritorious Service Medal (Gold Star).

. “Cost Benefit of Hiring a Care Manager” Karen McPhail, Managing Director of Eldementals, is a Registered Nurse with over 25 years in the healthcare industry. Her company provides affordable, concierge-style care management. She will discuss with Debbie what care management is and how an aging population can be helped in a world of healthcare that often overlooks the welfare of the patient in favor of cost savings for the institution involved.

. “Cost Benefit of Hiring a Care Manager” Karen McPhail, Managing Director of Eldementals, is a Registered Nurse with over 25 years in the healthcare industry. Her company provides affordable, concierge-style care management. She will discuss with Debbie what care management is and how an aging population can be helped in a world of healthcare that often overlooks the welfare of the patient in favor of cost savings for the institution involved.

Caregiving is difficult work, but there is help available to overcome issues with which family caregivers often struggle.

One of the biggest challenges to caring for someone living with Alzheimer's or some other form of dementia is trying to figure out what's going on in their mind. They don't understand what's happening so they can't help us understand what they need. Not being able to communicate their needs causes fear or anxiety. Hopefully, today's conversation with Laurie will help us understand a bit better.  Laurie Gunter Mantz is the founder and CEO of Dementia Training for Life. She is also an Occupational Therapist, Educator and Certified Dementia Care Practitioner, Trainer, and Care Manager.  Dealing with both grandmothers in their challenges with dementia gives Laurie a personal insight into what we're all dealing with. Our conversation went to many places and despite some technical challenges, I feel this conversation is an important one for my listeners to hear. Interviewing Laurie before I launched Fading Memories would have been fantastic for all of us. That's how important our conversation was. Some of the things we discussed include identifying behaviors and determining why they are happening.  Laurie strongly encourages anyone who is showing signs of cognitive impairment to get a full diagnosis. In our conversation, she tells the story of a man who was misdiagnosed and how that impacted his life. We discussed what to do as our loved ones progress with their disease and much more. Sometimes my podcast conversations get a personal but I feel like that's okay. Learning through my struggles, or anyone else's struggles can help us all.  Here's hoping you get as much from this conversation as I did. I'm pretty sure you will. Laurie's website Effective Care Transitions for those living with dementia   Related Episode Visiting With Mom

Join William Fleming, PharmD, in a conversation about the amazing things that happen when we invest in our people and empower them to be at their best. In this episode, Diana Locke, RN, a Care Manager with Humana At Home, shares her story of taking initiative with her career and following her passions, her interests and her heart. Additionally, Bob DaSilva, a Managing Pharmacist in Glendale, shares some of the unique ways he is creating an environment in which associates thrive. Hear how through our focus on people, we’re creating incredible experiences for members, healthcare professionals, and our many stakeholders.

How an Aging Life Care Manager Help You:Nancy Fagan, (office: 703-424-7575). Nancy is the Executive Director of ElderTree Care Management Services which has been in business for 14 years. Nancy is a certified care manager with the Aging Life Care Association. She has over 25 years of long-term care experience covering every aspect of aging services, including research, management and continuing care accreditation. She has also served as the chief operating officer of a large continuing care retirement community and has run her own senior care consulting firm. Nancy has a passion for challenging cases, guiding clients on the brink of Medicaid and working with families in crisis.

How an Aging Life Care Manager Help You: Nancy Fagan, (office: 703-424-7575). Nancy is the Executive Director of ElderTree Care Management Services which has been in business for 14 years. Nancy is a certified care manager with the Aging Life Care Association. She has over 25 years of long-term care experience covering every aspect of aging services, including research, management and continuing care accreditation. She has also served as the chief operating officer of a large continuing care retirement community and has run her own senior care consulting firm. Nancy has a passion for challenging cases, guiding clients on the brink of Medicaid and working with families in crisis.

A  loved one's advanced years often trigger hospital visits, either at the emergency department or as an inpatient.  Any level of admission can be stressful for the patient as well as her/his family.  This ACAPcommunity podcast offers insights and information related to a variety of issues that often arise when an aging parent or loved one goes to the hospital.  Topics covered include communicating with the parent/loved one and hospital staff, documents that may be needed, various hospital admissions levels, and planning for the discharge.  Frances S. Hall, ACAPcommunity co-founder and executive director, and Susan H. Saylor, franchise owner of Home Instead Senior Care, talk with Jonell Fields, Transitions of Care Manager at Catawba Valley Medical Center in Hickory, NC, a registered nurse who is pursuing a master's in Care Coordination and who understands, through personal as well as professional experience, the challenging role of the adult-child caring for an aging parent or another family member caring for an aging loved one. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Does Mom need help but you are tapped out? I brought Ann Butterfield to the show to explain how an Aging Life Care Manager can help you. If you've heard the term “Geriatric Care Manager”, it's the same position. Ann explained that a Care Manager actually quarterback's your loved one's care.  She deals with all […] The post Why a Care Manager is the Secret Ingredient: Episode 098 appeared first on Rock Your Retirement.

Does Mom need help but you are tapped out? I brought Ann Butterfield to the show to explain how an Aging Life Care Manager can help you. If you've heard the term “Geriatric Care Manager”, it's the same position. Ann explained that a Care Manager actually quarterback's your loved one's care.  She deals with all of the people who care for your loved one.  This quarterbacking can include: * A Life Care Manager manages the Caregivers. * Doctors–going to doctor appointments, and facilitating communication between the family members, the doctor, and the client. * Attorneys: Elder Law Attorneys, Estate Planning attorneys, and others need to interact with the client and family, and the care manager helps facilitate this. * The Care Manager interacts with Trustees to meet the client's needs. * Other Experts: care managers bring them in when necessary. * Financial: including the accountant and Power of Attorney.  The Life Care Professional provides information on government benefits and assists the client in obtaining them where warranted. * Housing options: Evaluation and selection of appropriate housing such as assisted living options or memory care. * Family members:  Long Distance family members and others need help adjusting and coping with everyday concerns and conflicts that arise. She told a story about “Betty” who was caring for her elderly mother. When mom moved from Washington State to San Francisco, there was a lot to coordinate.  You might be in this situation yourself: * You have a full or part-time job * Children or grandchildren depend on you * Someday you'd like to go out to lunch with a friend When caring for a loved one, you've got to make phone calls (hundreds of them!), you've got to shop for yourself AND your loved one, you've got to coordinate with the caregivers. Not only that, but you also have to deal with doctor's visits, assisted living situations…the list goes on and on. Aging Life Care™, also known as geriatric care management, is a holistic, client-centered approach to caring for older adults or others facing ongoing health challenges. Working with families, the expertise of Aging Life Care Professionals provides the answers at a time of uncertainty. Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through: Assessment and monitoring Planning and problem-solving Education and advocacy Family caregiver coaching1  Ann was a nurse before she became a care manager, and it turns out that caregivers come from many backgrounds.  Many have had personal experience with family members and so discovered the need for these services.   A Care Manager takes much of your burden, especially when you are out of the area.   Ann can be reached at Ann@BoutiqueCareManagement.com or if you want more information on care managers in your area, go to https://www.aginglifecare.org/ This article was originally published on http://RockYourRetirement.com * What you need to know, What You Need to Know, https://www.aginglifecare.

Join Mark Wight as he visits with care manager Mark Fuller of . Learn about why a care manager could be a great solution not only for your aging or ill loved one but for the whole family as well. A professional care manager can improve the consistency of health care while reducing stress on the patient and the family.

BOBBI HAS NO DOUBT THE MIND, BODY, AND SPIRIT ARE CONNECTED AND WHEN ONE OF THESE CONNECTIONS BREAK DOWN IS WHEN DISEASE CAN HAPPEN. SHE BELIEVES THE MIND HAS THE POWER TO HEAL!Barbara (Bobbi) Kolonay RN is the President of Holistic Aging . Options For Elder Care, a Holistic Life Care Management Practice in Pittsburgh, PA. Families that are in need of expert advice, advocacy and management of a loved one contract with Holistic Aging to complete a multifaceted assessment, concluding with a customized written LIFECARE plan & typically continued Life Care Management. Bobbi has no doubt that the mind, body, and spirit are connected and when one of these connections are broken is when disease happens. She believes the mind has the power to heal and treatment needs aimed with consideration at the Whole Person as the goal.Her small personalized staff consist of highly educated and experienced Life Care Manager’s licensed as Registered Nurses or Social Worker’s and a few Senior Care Consultants to assist in implementation of the Life Care Plan.Every service offered through Holistic Aging - Practice Options For Elder Care is based upon this belief which integrates the use of conventional (Western or Allopathic) and complementary (Alternative, Eastern) therapies to prevent and heal, but most importantly promote Optimal Health.For instance, she offers Acupuncture for pain management and many other disorders, RN certified as a nutritional counselor to allow food to be your medicine, Herbs and herbal mixtures to allow for a gentler method to manage symptoms, Essential Oil concoctions, Reiki, Massage, Infra Ray saunas and Amethyst Bio Mats, to mention a few services offered at her office.Bobbi obtained her Bachelor of Science in Nursing degree from Duquesne University in Pittsburgh PA and Master of Science in Human Resource Management from La Roche College in Pittsburgh PA. She is a Certified Case Manager (CCM) by the Commission for Care Manager serving on the board for the Pittsburgh Branch of CMSA for 4 years. She is a current BOARD MEMBER of The Aging Life Care Association (ALCA) and held previous local and national positions. Additionally Bobbi is a Certified Holistic Nurse (HNB-BC), belonging to the American Holistic Nursing Association and the President of the Pittsburgh North Chapter. Bobbi's holistic pursuits include a Second Degree Reiki Practitioner, Certified Clinical Aroma Therapist, she studied Traditional Chinese Medicine in China and loves everything about herbs, growing her own medicinal herbs and creating many homemade remedies for healing that are available through her on-line store. Bobbi has presented at numerous national and regional conferences on varying aging issues.She most recently was interviewed on KDKA’s TV’s Eye On Aging series. Although buried under a strong modern medical education and experience, Bobbi has come to recognize you need to provide a less invasive and more autonomous method to heal and acquired additional education in alternative medical practices so that she now promotes the use of complementary medicine in conjunction with Modern medicine.

"Time is a non renewable resource" say Rev. Anne Huey. With three decades in end of life care, Rev. Huey relfects on the importance of living our lives to the fullest while we have the chance. She talks about what people regret in their final days of life. We can all learn from her and from them about how to cherish our lives and find joy in each day.

Welcome Medicare Nation! Today we wrap up our “trilogy” about Care Coordination by talking to Patient Advocate Karyn Rizzo!   Karyn wrote the book - Aging in America - What you need to know about Navigating our Healthcare System   Karyn’s book is available on Amazon. It covers everything from finding a primary care physician, choosing Medicare programs, and also some information for LGBT friendly providers, and safety tips, fall prevention etc. It just covers lots of real life issues that you face, including respite and how to take a break from care giving!   The book came out of the needs Karyn saw in her work everyday! She knew there was so much information she needed to cover, so she created a powerful resource in the book!   Fall prevention tips that Karyn provides in the book:   Eliminate rugs in the bathroom and other rooms of the house Check the types of shoes to make sure they don’t contribute to a fall Falls happen in the middle of the night going to bathroom, so install rails Is walker or cane easily accessible from the bed? Do you have motion sensor lighting? Medications can contribute to falls   Another great resource on fall prevention is mayoclinic,org   Advocacy for Patients is important today because of the following factors:   Healthcare providers don’t have the time to spend with you explaining things Insurance companies have complex coverage rules Healthcare treatment options are more complicated than ever         What a Patient Advocate Does:   Individuals that directly advocate for the patient Neutral parties hired by the family - not employed by hospital or insurance company Evaluate the care plan for the patient Advocate will put together a care plan that meets the patient's needs Works through the process of appealing insurance and hospital decisions They know the system, the lingo, and the rules, so they can use them to the patient’s advantage Knows what programs the patient is eligible for and how to get you on the right program for them Advocate can also help involve other specialty Physicians to evaluate the best treatment plan for the patient Advocates can also help navigate care options for Hospice and understand when it is appropriate and when other options are better for the patient. Hospice does have a Home Health division and it can be confusing between that and end of life Hospice care, so the patient advocate can make sure you are on the appropriate service. Healthcare regulations vary from state to state, so it’s important to get accurate help navigating the system.       Where do you find a Patient Advocate?   Sometimes called a Geriatric Care Manager, Social Service Agencies - There is a national website that provides a directory of caregivers:     CareManager.org CareGiver.org AgingGuidebook1.com - Karyn’s website has TONS of resources     What type of Licensing does a Patient Care Advocate have?   Every state calls the role something different, but there are programs that certify in each state.  Generally, they are nurses or social workers, or have equivalent experience. Licensing or certification is required for this role.     A Geriatric Care Manager is a position that you will have to pay for. Case managers that are paid by Medicare, the hospital or the insurance company will always represent those organization’s interest first, and yours afterward.   It is worth every penny to have someone in the trenches that is representing your best interests!     Online Tools when you are out of state from the patient:     ecarediary.com reunioncare.com   These websites create a circle of care that allows everyone in that circle to have access to all the information and take action on different aspects of the care for the patient from where ever they are in the world.         Got questions about Patient Advocacy?   Karyn could assist in a consultative role if you are not located in FL. She can direct you to resources in your area.     Karyn can be reached:   By Phone: 727-452-1300    By Email: info@agingguidebook1.com   Do you have questions or feedback? I’d love to hear it! I may answer one of your questions on the air! email me: support@themedicarenation.com Thank you for listening! If you enjoyed this podcast, please subscribe and leave a 5 star rating and review in iTunes! (Click here)     Find out more information about Medicare on Diane Daniel’s website! www.CallSamm.com    

Shelly Fletcher, eHealth and primary care manager with Feros Care, on Wheel-I-Am.

Alfred Day, Care Manager at University of California-Berkley, talks with Andee abaout things you need to know beore sending your kids to college.

This is day three of my blog and the saga continues with the facility, hopsice and care manager.  What  a life being a caregiver!  I hope to offer some tips on the best way to get what is needed for a loved one in this situation.  Even though I have advocated for clients in similar situations, it doesn't make it easy.  I think I am just faster at knowing what the problem is and the possible solution.

Welcome to another episode of LIFE WORK BALANCES. Today I got to catch up with Alfred Day, who was on the podcast a little over a year ago. In that time Al has taken on a new role as a Care Manager at UC Berkeley, moved, and had a whole lot change for him. We […]

Learn more from Kira Reginato what an Elder Care Manager does and how they can assist with some of the challenges that families are faced with as parents and other loved ones age.

Learn more from Kira Reginato what an Elder Care Manager does and how they can assist with some of the challenges that families are faced with as parents and other loved ones age.

Micheal Pope's guests - Sheri Hartman and Lauren Eppinger, who will be discussing their new roles as navigators for ASEB's Family Support Program. The program offers a comprehensive “care management” resource to help families devise a long-term care plan tailored to meet the personal needs of their families. Sheri Hartman has been in practice as a geriatric social worker, consultant, counselor, and care manager for over 15 years.  Having obtained an undergraduate degree in Women's Studies from San Francisco State University, Sheri received a Masters in Social Work (MSW) from California State University, Fresno, in 1990 with an emphasis on clinical practice. She became a Licensed Clinical Social Worker (LCSW) in California in 1995. Sheri has worked with such varied organizations as the Institute on Aging in San Francisco, Senior Alternatives in Oakland, and Jewish Family and Children's Services of the East Bay in Berkeley. Lauren Eppinger earned her bachelor's degree from the University of Colorado and her MSW from the University of Denver. Lauren is an LCSW in the state of California. Lauren started her post-graduate career over ten years ago at Alzheimer's Services of the East Bay (ASEB) in Berkeley. Lauren served as ASEB's Social Worker and Program Director for ASEB's Berkeley Adult Day Health Care center. Lauren has worked as a Medical Social Worker at Contra Costa Regional Medical Center and as a Care Manager for Santa Cruz County's Multipurpose Senior Services Program (MSSP). Lauren is proud of her role in social work, whose core values include social justice, integrity, dignity, and worth of the person. SUBSCRIBE to our YouTube channel. LIKE us on Facebook.

Micheal Pope's guests - Sheri Hartman and Lauren Eppinger, who will be discussing their new roles as navigators for ASEB’s Family Support Program. The program offers a comprehensive “care management” resource to help families devise a long-term care plan tailored to meet the personal needs of their families. Sheri Hartman has been in practice as a geriatric social worker, consultant, counselor, and care manager for over 15 years.  Having obtained an undergraduate degree in Women’s Studies from San Francisco State University, Sheri received a Masters in Social Work (MSW) from California State University, Fresno, in 1990 with an emphasis on clinical practice. She became a Licensed Clinical Social Worker (LCSW) in California in 1995. Sheri has worked with such varied organizations as the Institute on Aging in San Francisco, Senior Alternatives in Oakland, and Jewish Family and Children’s Services of the East Bay in Berkeley. Lauren Eppinger earned her bachelor’s degree from the University of Colorado and her MSW from the University of Denver. Lauren is an LCSW in the state of California. Lauren started her post-graduate career over ten years ago at Alzheimer’s Services of the East Bay (ASEB) in Berkeley. Lauren served as ASEB’s Social Worker and Program Director for ASEB’s Berkeley Adult Day Health Care center. Lauren has worked as a Medical Social Worker at Contra Costa Regional Medical Center and as a Care Manager for Santa Cruz County’s Multipurpose Senior Services Program (MSSP). Lauren is proud of her role in social work, whose core values include social justice, integrity, dignity, and worth of the person.  SUBSCRIBE to our YouTube channel. LIKE us on Facebook.

I thought it would be good to continue our discussion on dementia.  This show, Howard Block will be here to discuss his work as an Alzheimer's  consultant and care manager to families.  He has worked extensively for the last  20 years in the field of dementia.   Howard approaches his work with dedication, committment and honesty.  He has helped many families through difficult times with kindness, compassion and humor. I met Howard through a mutual client and I am very grateful.  He is an inspiration in his unique way in which he works with Alzheimer's patients. Be sure to listen because Howard will not disappoint you with his  depth of exprience and helpful hints.    

Tina Lipscomb, RN, tells us all about case management. Case managers, Registered Nurses or Social Workers, coordinate care for patients across the spectrum of healthcare, including acute, chronic, long term care, hospice, palliative care, home care, etc. Faced with a new and serious diagnosis, talk to a care manager. Want to support better quality and more affordable health care? Go … Read more about this episode...