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Claude Silver is on a mission to bring more humanity into the workplace. As the world's first Chief Heart Officer at VaynerX, she partners with CEO Gary Vaynerchuk to drive their success and redefine what leadership looks like. Instead of striving for perfection, Claude reminds us that the real power lies in showing up as ourselves. Her debut book, Be Yourself at Work, makes a bold case that authenticity and empathy aren't soft skills… they're the strongest tools we have. Today, Claude shares how she learned to lead with heart, listen with intention, and create cultures where people don't just fit in, they belong. From her early lessons in self-discovery to her role guiding teams around the world, Claude opens up about the road to self-awareness, the courage to be vulnerable, and the practical ways we can all lead with compassion and purpose. My friends, if you've ever felt like you had to hide part of yourself to succeed, this conversation is for you. You'll leave reminded that kindness is strength, authenticity is freedom, and the best way to lead others is by being fully yourself.
Claude Silver, Chief Heart Officer at VaynerX, author of Be Yourself at Work, speaker, and mentor, joins me on the latest Business Minds Coffee Chat. Claude has become a trusted voice on emotional intelligence, heart-centered leadership, and the power of authenticity in the workplace. She's been featured in popular media outlets including The New York Times, Forbes, and The Wall Street Journal.
In this episode of Glass Ceilings and Sticky Floors, Erica Rooney sits down with Claude Silver, Chief Heart Officer at VaynerMedia and author of Be Yourself At Work. Claude leads a global organization by proving that emotional intelligence is not a "soft skill," but a core business function that drives sustainable, high-growth culture. She shares the origin story of her unique role, revealing how to infuse empathy from the top down and why showing your full humanity is the ultimate strategy for success in a fast-paced, high-pressure world.Inside the Episode:The Chief Heart Officer (CHO) Role: Claude details the evolution of her groundbreaking role, defining it as the executive responsible for the "heartbeat" of the entire organization.Be Yourself At Work: The core message of her book, written for anyone who has felt the need to "shapeshift" or "code-switch" to survive the corporate day.The New Work Paradox: How the emerging Gen Z and Gen Alpha workforce is demanding self-awareness and mental health resources, forcing companies to move beyond toxic cultural norms.Emotional Intelligence as a Superpower: How women can reframe and own their EQ, transforming the "too emotional" label into their most valuable leadership asset.Shutting Down the Inner Critic: Claude introduces the LIE Exercise—a science-backed method for combating imposter syndrome.Fierce Empathy in Action: What kind candor looks like when delivering tough feedback, fostering "genuine care" so that hard conversations are seen as connection, not correction.The Non-Technical Skill of Tomorrow: Claude argues that empathy is the single most critical skill for future leaders.Advice for the Un-Evolved Workplace: How to continue being your authentic self and a champion for others, even in environments that don't support it.If you're ready to stop hiding who you are and learn how to make your humanity your biggest competitive advantage, this episode is a powerful call to action.
In this episode of Glass Ceilings and Sticky Floors, Erica Rooney sits down with Claude Silver, Chief Heart Officer at VaynerMedia and author of Be Yourself At Work. Claude leads a global organization by proving that emotional intelligence is not a "soft skill," but a core business function that drives sustainable, high-growth culture. She shares the origin story of her unique role, revealing how to infuse empathy from the top down and why showing your full humanity is the ultimate strategy for success in a fast-paced, high-pressure world.Inside the Episode:The Chief Heart Officer (CHO) Role: Claude details the evolution of her groundbreaking role, defining it as the executive responsible for the "heartbeat" of the entire organization.Be Yourself At Work: The core message of her book, written for anyone who has felt the need to "shapeshift" or "code-switch" to survive the corporate day.The New Work Paradox: How the emerging Gen Z and Gen Alpha workforce is demanding self-awareness and mental health resources, forcing companies to move beyond toxic cultural norms.Emotional Intelligence as a Superpower: How women can reframe and own their EQ, transforming the "too emotional" label into their most valuable leadership asset.Shutting Down the Inner Critic: Claude introduces the LIE Exercise—a science-backed method for combating imposter syndrome.Fierce Empathy in Action: What kind candor looks like when delivering tough feedback, fostering "genuine care" so that hard conversations are seen as connection, not correction.The Non-Technical Skill of Tomorrow: Claude argues that empathy is the single most critical skill for future leaders.Advice for the Un-Evolved Workplace: How to continue being your authentic self and a champion for others, even in environments that don't support it.If you're ready to stop hiding who you are and learn how to make your humanity your biggest competitive advantage, this episode is a powerful call to action.
Claude Silver is the Chief Heart Officer at VaynerX and partners with CEO Gary Vaynerchuk to drive their success. Claude has earned Campaign US's Female Frontier Award and AdWeek's Changing the Game Award and is a sought after speaker at companies including Meta, Google, US Government agencies, and the US Armed Forces. She has been featured in The New York Times, Forbes, and The Wall Street Journal, and she is the author of the book, “Be Yourself at Work.” I hope you enjoy learning from Claude Silver today. In this episode we discuss the following: Claude repeatedly found herself in unhealthy, codependent relationships, and it wasn't until her brother told her that she was living in a pretty prison, followed by a therapist insisting she attend Codependents Anonymous, that Claude began to understand the pattern: she was losing herself by centering her identity around others. Through six years in Codependence Anonymous, Claude learned some powerful lessons: Empathy needs boundaries. You can't change others—only yourself. We each have the agency to steer our own life. It's okay to take up space and be big in the room. We don't have to shrink so someone else can feel better.
What would change if every leader brought their whole heart to work?Marc sits down with Claude Silver, Chief Heart Officer at VaynerX and the force of empathy behind Gary Vaynerchuk's global company, to celebrate the launch of her debut book Be Yourself at Work. Claude opens up about the years-long journey of writing it, how she overcame self-sabotage, and why patience—not pressure—is the real superpower of sustainable leadership.Together, they explore how fear and “fake urgency” have hijacked workplace culture, and how reconnecting to our hearts can transform not only how we lead but how we live. Claude shares her raw stories—from a 93-day wilderness expedition that redefined her resilience to the rituals she uses daily to “clean her mind.”Timestamps:00:00 — Who is Claude Silver? From Chief Heart Officer to lifelong learner02:00 — The calm before launch: why release day felt peaceful, not pressured04:30 — Dancing with self-sabotage and learning to finish what you start06:45 — Why writing her first book wasn't a dream—it was a challenge08:00 — The real reason she wrote Be Yourself at Work12:00 — How fear and fake urgency drive workplace burnout15:30 — Gen Z, empathy, and the next evolution of work culture17:30 — Rituals that create real connection at work19:30 — Why vulnerability builds belonging and trust22:00 — Claude's 93-day Outward Bound experience—learning true resilience28:00 — Nature, humility, and the power of paying attention30:00 — What it means to “clean your mind” daily34:00 — Mental nutrition: being intentional with what you consume36:00 — What Claude hopes readers take from her book38:00 — A message to her late grandmother—and to all of us: “You did it. You believed in yourself.”****Release details for the NEW BOOK. Get your copy of Personal Socrates: Better Questions, Better Life Connect with Marc >>> Website | LinkedIn | Instagram |*Special props
#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com SummaryIn this conversation, Adam Posner and Claude Silver discuss the importance of heart-first leadership and the need for workplaces to prioritize emotional intelligence, authenticity, and self-awareness. Claude shares insights from her upcoming book, 'Be Yourself at Work,' emphasizing the role of kindness and empathy in fostering a positive workplace culture. They explore the impact of COVID on employee dynamics, the significance of mentorship, and practical tools for building trust and collaboration within teams. The discussion highlights the ROI of kindness in business and the necessity of creating environments where employees feel valued and engaged.Takeaways- Claude Silver is the world's first Chief Heart Officer at VaynerX.- COVID prompted Claude to write her book, 'Be Yourself at Work.'- Self-awareness is crucial for personal and professional development.- Authenticity in the workplace enhances connection and performance.- Workplace culture is defined by the vibe and energy of interactions.- Emotional optimism is the belief that things can improve.- Empathy is essential for effective leadership and team dynamics.- Kindness in the workplace leads to higher employee retention.- Practical tools like appreciation circles can enhance team morale.- Leaders should focus on creating a culture of trust and collaboration.Chapters00:00 Introduction to Heart-First Leadership03:06 The Impact of COVID on Work Culture06:00 Self-Awareness as a Leadership Superpower08:54 The Role of Authenticity in the Workplace11:54 Scaling Heart-Centered Leadership14:52 Defining Company Culture17:45 Emotional Optimism and Bravery20:53 Empathy and Care in Leadership23:46 The ROI of Kindness in Business25:28 Emotional Intelligence in the Workplace26:34 Tactical Empathy and Practical Tools28:21 Overcoming Imposter Syndrome30:37 Running on Calm: Frameworks for Leaders32:57 Assessing Human Skills in Recruitment34:36 The Seven Rules of Team Citizenship37:30 Leading with Authenticity39:18 The Target Audience for 'Be Yourself at Work'39:53 Optimism in Workplace Culture42:03 Defining Success Through Generosity
On this Live Greatly podcast episode, Kristel Bauer sits down with Claude Silver, Chief Heart Officer at VaynerX and the author of Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart. Tune in now! Key Takeaways From This Episode: The importance of self-awareness Being able to be authentic at work The importance of knowing what is not work appropriate A look into Claude's book, Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart Leadership tips ABOUT CLAUDE SILVER: Claude Silver is on a mission to revolutionize leadership, talent, and workplace culture. She is the world's first Chief Heart Officer at VaynerX and partners with CEO Gary Vaynerchuk to drive their success. She is the author of Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart (Harper Business; October 28, 2025). Silver has earned Campaign US's Female Frontier Award and AdWeek's Changing the Game Award and she electrifies audiences at national and international conferences and at organizations, including Meta, Google, US Government agencies, and the US Armed Forces. She has been interviewed on dozens of podcasts and featured in The New York Times, Forbes, and The Wall Street Journal. Silver lives in New Jersey with her wife and two young children. Connect with Claude Order Claude's book: https://www.amazon.com/Be-Yourself-Work-Groundbreaking-Standing/dp/0063392437 Website: https://www.claudesilver.com/ Linkedin: https://www.linkedin.com/in/casilver/ Instagram: https://www.instagram.com/claudesilver/?hl=en About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work (John Murray Business November 19, 2024). With Kristel's healthcare background, she provides data driven actionable strategies to leverage happiness and high-power habits to drive growth mindsets, peak performance, profitability, well-being and a culture of excellence. Kristel's keynotes provide insights to "Live Greatly" while promoting leadership development and team building. Kristel is the creator and host of her global top self-improvement podcast, Live Greatly. She is a contributing writer for Entrepreneur, and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant having practiced clinically in Integrative Psychiatry, Kristel has a unique perspective into attaining a mindset for more happiness and success. Kristel has presented to groups from the American Gas Association, Bank of America, bp, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. Kristel has been featured in Forbes, Forest & Bluff Magazine, Authority Magazine & Podcast Magazine and she has appeared on ABC 7 Chicago, WGN Daytime Chicago, Fox 4's WDAF-TV's Great Day KC, and Ticker News. Kristel lives in the Fort Lauderdale, Florida area and she can be booked for speaking engagements worldwide. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co Follow Kristel Bauer on: Instagram: @livegreatly_co LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Click HERE to check out Kristel's corporate wellness and leadership blog Click HERE to check out Kristel's Travel and Wellness Blog Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions. Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations. They have not been evaluated by the food and drug administration. Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests. Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content. Always consult your physician for recommendations specific to you.
In this episode of Transform Your Workplace, host Brandon Laws sits down with Claude Silver, Chief Heart Officer at VaynerX and author of Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart. Together, they unpack what it really means to lead with humanity in today's workplace. Claude shares stories from her own journey—from leaving a two-decade advertising career to building one of the most human-centered cultures in business—and offers practical wisdom for leaders who want to foster authenticity, connection, and belonging on their teams. Listeners will come away inspired to lead with heart, embrace imperfection, and create workplaces where people can show up as their true selves. Key Timestamps [00:02:00] Claude's bold career pivot and how she discovered her calling as Chief Heart Officer [00:04:30] The truth about workplace conformity and why authentic leadership is a competitive advantage [00:06:00] A pivotal moment at VaynerX that showed the power of inclusion and belonging [00:08:00] How leaders can help their people see their potential by moving ego to the back seat [00:11:00] The link between authenticity, trust, and happiness at work [00:13:00] The hidden cost when employees feel the need to "shrink" instead of being themselves [00:15:00] Claude's concept of emotional optimism and how optimism, bravery, and efficiency fuel resilient teams [00:19:00] Practical tools to stop workplace anxiety and get grounded in the moment [00:24:00] The difference between fitting in and belonging—and how leaders can help people claim their space [00:27:00] Why humility is the foundation of effective leadership [00:30:00] How imperfection and vulnerability build real trust [00:33:00] Collective vulnerability as a cultural agreement for authenticity [00:36:00] The hardest part of heart-centered leadership and how Claude continues to grow in clarity [00:38:00] The biggest mindset shift in leadership—seeing through the lies we tell ourselves [00:40:00] Rediscovering emotional intelligence as a leadership superpower [00:41:00] The real ROI of bringing humanity into the workplace A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders." About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more Connect with Brandon Laws: LinkedIn Instagram About Connect with Xenium HR: Website LinkedIn Facebook Twitter Instagram YouTube
In this special episode of Change Wired, I sit down with Claude Silver, the world's first Chief Heart Officer at VaynerX, to celebrate the launch of her new book, Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart.Together, Angela and Claude unpack how to build cultures of belonging -where people don't just fit in, they flourish.
In this episode, host Marcus Aurelius Anderson sits down with Claude Silver, the world’s first Chief Heart Officer at VaynerX and author of "Be Yourself At Work." Together, they explore the power of authentic leadership, building resilient workplace cultures, and the importance of empathy and self-awareness in professional growth. Episode Highlights: [0:49] Introduction to Claude Silver and her role as Chief Heart Officer at VaynerX [13:14] Claude discusses fear, insecurity, and authenticity in the workplace [13:72] Shifting leadership paradigms: trust, vulnerability, and communication [14:26] Building resilience through adversity and the value of transparent feedback About Claude Silver:Claude Silver is the Chief Heart Officer at VaynerX, where she partners with CEO Gary Vaynerchuk to cultivate a people-first culture. With over a decade in her unique role, Claude is recognized for pioneering empathetic leadership and fostering environments where individuals can thrive by being their authentic selves. She is the author of "Be Yourself At Work," a book dedicated to empowering individuals and teams to lead with heart, courage, and vulnerability. Learn more about the gift of Adversity and my mission to help my fellow humans create a better world by heading to www.marcusaureliusanderson.com. There you can take action by joining my ANV inner circle to get exclusive content and information.See omnystudio.com/listener for privacy information.
What does it mean to lead with heart? In this episode of The Future of Teamwork, Dane Groeneveld interviews Claude Silver, Chief Heart Officer at VaynerX and author of Be Yourself at Work, about how empathy, presence, and trust became the foundation of her leadership philosophy. Claude shares her perspective on the importance of going toward fear, why “culture fit” should be replaced with “culture add,” and what it takes to build truly resilient teams. This episode is a masterclass in how empathy, honesty, and shared responsibility can transform workplaces into thriving, human-centered communities.
IN EPISODE 247:There's nothing wrong with showing some emotion at work - as long as we do it right. In Episode 247, Claude Silver, the Chief Heart Officer at VaynerX, talks about the importance of emotional expression in the workplace. We discuss why showing up authentically can lead to a more human and productive work environment. Claude introduces three pillars of emotional engagement: emotional optimism, emotional bravery, and emotional efficiency, and emphasizes the significance of good citizenship within teams. ABOUT CLAUDE SILVER: Claude Silver is the Chief Heart Officer at VaynerX where shepartners with CEO Gary Vaynerchuk to drive their success. She's the recipient of several awards, including AdWeek's "Changing the Game Award," and has helped organizations like Meta, Google, and the US Armed Forces improvetheir talent and workplace culture. Claude is the author of Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart.
"When you have trust, sky's the limit. When you have trust, that's when you're gonna build resiliency."In this episode, Bradley Hamner sits down with Claude Silver, the world's first Chief Heart Officer and the number two executive at VaynerX to Gary Vaynerchuk. Claude shares her unconventional journey from New York to Santa Fe to San Francisco, London, and back to New York, and how these experiences shaped her approach to leadership and human-centered business culture.As the author of the forthcoming book "Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart," Claude debunks the myth that authenticity is a weakness in the workplace and shares practical insights on building psychologically safe, high-performing teams.Key Topics Discussed:Claude's Origin Story.Building Authentic Workplace Culture.Leadership and Vulnerability.Hiring for Culture Fit.Performance and Empathy.Remote and Hybrid Work Considerations.Connect With Claude SilverGet your copy of Claude's new book, "Be Yourself At Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart" at https://beyourselfbook.com/Email: claude@claudesilver.comWebsite: ClaudeSilver.comConnect With UsGet the newsletter every Friday: https://BlueprintOS.com/assets Subscribe on YouTube for video episodes: https://www.youtube.com/@_abovethebusiness New episodes drop every Monday & Friday.If you found value in this episode, share it with just one other business owner who might benefit. Remember—building a community happens one person at a time. Subscribe, like, and comment with your biggest takeaway from this episode!Thanks to our sponsors...BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we're just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we've got you covered. Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Make sure you mention you heard about us on the Above The Business podcast to get 50% off your one time onboarding fee!Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media...
In Part Two of Clint's conversation with Claude Silver, Chief Heart Officer at VaynerX, they discuss how empathetic leadership can drive culture, performance, and the bottom line. Claude shares how to create trust in flat organizations, why feedback is about connection (not correction), and what it really means to lead with heart. Plus, the pair explore how to scale emotional intelligence in a rapidly changing world. This is the second part of a two-part conversation.
In this episode, Clint sits down with Claude Silver, Chief Heart Officer at VaynerX, to explore what it means to bring humanity, empathy, and emotional optimism into leadership. Claude shares her remarkable journey from struggling with dyslexia and finding herself through Outward Bound, to working in advertising around the world and becoming a purpose-driven leader. Along the way, she unpacks the power of trust, vulnerability, and authentic connection in the workplace. This is the first part of a two-part conversation.
In a world filled with cynicism, one force stands stronger: optimism. In this episode, Claude Silver, Chief Heart Officer at VaynerX, offers a refreshing perspective on amplifying positivity while steering clear of toxic positivity. She shares how an unexpected meeting with Gary Vaynerchuk led her to New York and to a role tasked with building "the single greatest human organization." Drawing from her past in hospitality and advertising, Claude shares insights on transforming traditional HR, managing a large organization with empathy, and leading by example. Join us as we discuss: (00:00) Introduction to the episode with Claude Silver (02:23) Claude's journey to leadership and authentic optimism (09:55) Why optimism is crucial for leadership (15:06) Top performers focus on the present, not the past (20:20) Making fast decisions and building trust at scale (22:41) Building a service-oriented HR team (27:04) The power of HR communication in shaping culture (30:12) Owning your space and initiating change without waiting Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, Or tune in on our website. Original podcast track produced by Entheo. Want to connect with thousands of other strategic HR leaders like you? Join the HR Superstars Community! Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Adam's thoughts on elevating your HR career by following him on LinkedIn. Click here to download 15Five's HR Outcomes Playbook! For more on maximizing employee performance, engagement, and retention, click here. Claude Silver's LinkedIn - click here!
Today, we are sharing the never before shared keynote from Claude Silver, the Chief Heart Officer at VaynerMedia from 2023's Talent Development Think Tank Conference. In this episode, Claude will share:Her groundbreaking approach to leadership, focusing on the power of empathy, human connection, and making people feel truly valued in the workplace. The importance of creating psychological safety and spaces of belonging, navigating the challenges of remote work, and fostering emotional intelligence.Her personal journey, from joining VaynerMedia eight and a half years ago to becoming the company's first Chief Heart Officer. Claude Silver is an empathetic leader renowned for her commitment to fostering human connections and psychological safety within workplaces. With an intuitive understanding of the importance of creating spaces where individuals feel seen, heard, and valued, she emerges as a true "chief heart officer." Claude's approach revolves around going the extra mile to ensure a sense of belonging and positive energy in any room she steps into. Her presence is characterized by a welcoming vibe and a genuine dedication to uplifting those around her, embodying the essence of someone who others naturally gravitate toward and want to have by their side. Claude's vision of leadership rooted in heart, intuition, and generosity has been instrumental in VaynerMedia's growth from 450 to 2000 employees. Connect with Andy Storch:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Join us at the Talent Development Think Tank ConferenceConnect with Claude Silver:LinkedInWebsite
In this episode of the Passion Struck Podcast, John R. Miles sits down with Jessica Kriegel, Chief Scientist of Workplace Culture at Culture Partners and author of Unfairly Labeled. With over 15 years of experience guiding top organizations like Toyota, Lockheed Martin, and Bank of America, Jessica shares her expert insights on building intentional workplace cultures that drive both people and profitability.Jessica explores the key strategies leaders can use to create thriving workplaces, overcome challenges like burnout, improve employee engagement, and navigate the complexities of virtual work. She also challenges generational stereotypes and offers practical solutions for fostering intergenerational collaboration. Her advice provides a powerful roadmap for leaders looking to transform their workplace cultures and create environments where both employees and organizations can flourish.Full show notes and resources: https://passionstruck.com/jessica-kriegel-how-build-intentional-workplace/SponsorsBabbel: Unlock the power of learning a new language with Babbel's innovative system. Passion Struck listeners can get 60% off their subscription at Babbel.com/PASSION.Hims: Regrow your hair before it's too late! Start your free online visit today at Hims.com/PASSIONSTRUCK.Quince: Experience luxury for less with Quince's premium products at radically low prices. Enjoy free shipping and 365-day returns at Quince.com/PASSION.For more information about our sponsors and promo codes, visit: passionstruck.com/dealsIn this episode, you will learn:The concept of the "culture equation," which emphasizes the alignment of purpose, strategy, and culture to drive organizational results.Insights from a study conducted with Stanford University showing that organizations with aligned purpose, strategy, and culture achieve significantly better revenue growth.The role of beliefs and values in influencing employee actions and overall workplace culture.The necessity of intentional experiences to shape positive beliefs among employees.The dangers of generational stereotypes and the importance of understanding individuals beyond labels.The concept of "purpose fit" over "culture fit" in hiring practices to ensure alignment between personal and organizational purposes.The impact of consistent communication and repetition in reinforcing organizational values and goals.Connect with Jessica Kriegel: https://www.jessicakriegel.com/Order Passion StruckUnlock the principles that will transform your life! Order my book, Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life. Recognized as a 2024 must-read by the Next Big Idea Club, this book has earned accolades such as the Business Minds Best Book Award, the Eric Hoffer Award, and the Non-Fiction Book Awards Gold Medal. Order your copy today and ignite your journey toward intentional living!Catch More Passion StruckMy solo episode on Master Your Mind: 6 Proven Strategies to Overcome Self-DoubtCan't miss my episode withJacob Morgan on the Vital Power of Leading With VulnerabilityWatch my episode with Coach Matt Doherty on How You Rebound From Life's Toughest MomentsDiscover my interview with James Rhee On How You Lead Change Through KindnessCatch my interview with Rusty Shelton on How You Build Your Authority AdvantageIf you enjoyed this episode, please leave us a review! Even one sentence helps. Be sure to include your Twitter or Instagram handle so we can personally thank you!
Claude Silver is VaynerMedia's (and the world's) inaugural Chief Heart Officer, Second in command to entrepreneurial and social media influencer, Gary Vaynerchuk. She understands that the key to unlocking greatness in people requires letting go of traditional leadership and HR methods and leaning into human-to-human connection. She sees it as her job to infuse empathy into every aspect of the organization. As a global speaker, podcaster, industry trendsetter, and LinkedIn influencer, she's now inspiring other leaders to do the same. With Claude as Chief Heart Officer, Vayner has grown from 400 people to a global team of 2000 with offices in nine countries, and she helped lead VaynerMedia, its foundational company, to be named the Breakthrough Media Agency of 2022 by AdWeek. She has proven that empathy plays a role in fueling growth and she does everything she can to make every human feel safe, seen, valued, and included, and to ensure every leader takes a hard look at how they are showing up and the environment they are creating. To learn more about Claude, go to her website: www.claudesilver.com --- Support this podcast: https://podcasters.spotify.com/pod/show/lyndsay-dowd/support
What happens when you blend empathy, strategy, and a deep understanding of human behavior in a corporate setting? Meet Claude Silver, CHRO and 'Chief Heart Officer' at VaynerMedia, whose unique career journey - from the dot-com boom to founding an outdoor adventure surfing company and strategic agency roles - has shaped her into a leader dedicated to building a compassionate company culture. In the conversation with host Bill Banham, Claude takes us through her early experiences, her innate passion for coaching, and how she became a pivotal force at VaynerMedia, infusing the agency with empathy and human connection.Claude is an emotional optimist, coach, manager, and mentor. As the first-ever Chief Heart Officer at VaynerMedia, she is in touch with the heartbeat of every single person in the company. Her role is to infuse the Agency with Empathy. Questions for Claude include: Can you share the journey that led you to become the first-ever Chief Heart Officer at VaynerMedia?Why try to create the "kindest and most compassionate company"? How can we spot and tackle toxic employees?You say that culture is three-dimensional and alive. Can you elaborate on what this means and how you cultivate this vibrant culture at VaynerMedia?What advice would you give to companies looking to create a role similar to the Chief Heart Officer?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.Feature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Claude Silver is the Chief Heart Officer at VaynerMedia, responsible for fostering a positive company culture and supporting the emotional well-being and professional growth of employees. Handpicked by CEO Gary Vaynerchuk, she works to create an environment where everyone feels valued and empowered. She sees her role as not just a job but as her life's work, and she approaches it with empathy, dedication, and a focus on making people feel valued and supported. Connect With Claude Silver! linkedin.com/in/casilver CHAPTERS: 0:00 - Introduction 02:35 - Claude Silver on Working with Gary Vee 06:24 - How Will You Take Care of Your Employees 09:49 - How Will You Balance Your Time for Your Employees 12:36 - Giving Value to Your Employees 15:56 - Claude on How Empathy Can Be Taught 17:45 - Claude on Positive Psychology and Human Development 19:47 - How Does Claude Recharge Her Energy 22:53 - Claude on Comforting/Checking Yourself 25:58 - 15 Minutes with Gary Vee 28:31 - Claude on How She Became the Chief of Heart 31:29 - Claude's Life Discoveries 33:36 - Claude's Goal in the Next 6 Months 35:48 - Connect with Claude Silver 36:56 - Andy on Being Motivated by Gary Vee 37:33 - Outro
Claude Silver believes showing up with heart and humanity is the key to unlocking greatness in people. She recently talked to Maria Ross on the Empathy Edge Podcast about her journey to working with Gary Vaynerchuk at Vayner Media, what she does as a Chief Heart Officer, and how it differs from HR. Claude and Maria debunk many leaders' myths and fears about empathy at work and share many examples of how Vayner Media walks its talk in being a people-first organization while still holding everyone accountable and achieving success. Additional Resources:Connect with Maria on LinkedIn The Empathy Edge Podcast Learn more about Maria and her work Discover The 5 Business Benefits of Empathy Connect with Claude Silver Claude's Website VaynerMedia Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
If you're a leader trying to create a more engaged culture, where there's a sense of belonging and purpose, then you're not going to want to miss this episode. My guest today is Claude Silver, the Chief Heart Officer at VaynerMedia. You may recognize VaynerMedia by the name of its owner, Gary Vaynerchuk, known as Gary Vee, a wildly popular entrepreneur and social media influencer regarding topics related to career advice, entrepreneurship, and marketing.So many of you are constantly creating initiatives to improve company cultures. The common ones are initiatives for diversity, engagement, or leadership. After listening to this conversation, I'm hoping you'll take a different look at your tendency to focus on initiatives. Embodiment of some key core values and how everyone is showing up every day is really what creates workplace culture, not just having an initiative to drive it. Claude is a master at creating that type of culture and that's what we're talking about today. Her title of “Chief Heart Officer” is in itself a provocative and definitive message about the culture.. Yet leading with heart does not mean less accountability or the lack of hard, direct conversations. Claude and I discuss how to lead with heart AND have hard conversations about accountability.In this episode:Creating space for people and a feeling of safety in the workplaceBuilding a culture around humanity and heartGetting leaders in your organization aligned with your visionWhat does a Chief Heart Officer actually do?Advice for leaders aiming to create a more inclusive workplaceLeading with heart does not mean lack of direct feedback or accountabilityAnd more!Power Presence Academy: Practical Wisdom for Leaders is the go-to podcast for anyone who leads. Your host is Janet Ioli, leadership and human development expert, sought-after coach and advisor to global executives, and former executive with experience in four Fortune 100 companies. She helps leaders ground themselves with confidence, connection, and purpose and learn to lead with Less Ego, More Soul.Resource Links:Claude Silver is an emotional optimist, coach, manager, and mentor. As the first ever Chief Heart Officer it is her great honor to lead at VaynerMedia. She works for approximately 2000 humans and is in touch with the heartbeat of every single person in the company. Her role is to infuse the agency with empathy. It's her purpose. And it's her joy.Connect with today's guest on LinkedIn: Claude SilverConnect with Janet Ioli:Website: janetioli.comLinkedin: Janet IoliInstagram: @janetioliJanet is the founder of Power Presence Academy. She helps leaders ground themselves with confidence, connection, and purpose and lead with Less Ego, More Soul.If you want to become more grounded, confident, and aligned with your deeper values in just 21 days. Check out Janet Ioli's book Less Ego, More Soul: A Modern Reinvention Guide for Women.If you enjoyed this episode, please leave a review on Apple Podcasts. Select “Listen in Apple Podcasts,” then choose the “Ratings & Reviews” tab to share what you think.
In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the Certified Life & Leadership Coach, Deb Crowe.Deb defines heart-centered leadership as honoring your connection with people. She firmly believes that everyone has the potential to be a leader, regardless of their title or status. Deb explained that thriving leaders possess high self-awareness and model heart-centered leadership. She emphasized the importance of looking after your people and fostering a healthy organizational culture.Deb talked about her insights on the state of leading people and what people want today. She underscored the importance of checking in with introverts on the team and creating a safe space for open communication.According to Deb, leadership belongs to all of us in our personal lives and business. She emphasizes the importance of integrating heart-centered leadership into business acumen, something she believes has been missing for a long time.She emphasizes that she coaches the whole person and focuses on creating goals and achieving them without creating codependency.Key Points from the Episode:Importance of kindness and connection in leadershipState of leading people in today's worldChallenges and considerations of remote work and employee engagementThe definition of heart-centered leadership as honoring connection with peopleThriving as a leader and imbuing heart-centered qualitiesEvolution of corporate wellness and looking after the whole personImportance of checking in with introverts and creating a safe space for communicationEvery leader should read Deb's book on heart-centered leadershipTransformation leaders can expect from reading the bookDeb's work as a life and leadership coach for executives at all levelsAbout Deborah Crowe:Deborah Crowe, author of "The Heart-Centered Leadership Playbook," is a visionary leader reshaping the traditional leadership landscape. Deborah's transformative guide offers practical tools and strategies to inspire purposeful and passionate leadership at both individual and organizational levels.Praised by Claude Silver, Chief Heart Officer at VaynerMedia, and Dr. Chris Stout, bestselling author and clinical psychologist, Deborah's playbook combines personal anecdotes, research-backed insights, and practical strategies. It illuminates a path toward authentic leadership, challenging conventional norms with valuable tools and self-reflections that nurture genuine self-awareness.Deborah's book delves into the significance of embracing vulnerability, active listening, and fostering meaningful connections to unlock the true potential of leaders and their teams. Drawing on extensive research, real-world examples, and personal experiences, she provides a comprehensive roadmap for cultivating self-awareness, emotional intelligence, and ethical decision-making."The Heart-Centered Leadership Playbook" is a must-read for aspiring leaders, seasoned executives, and anyone seeking positive change in their personal and professional lives. Deborah's work reflects a commitment to redefining leadership through heart-centered principles, making her a trailblazer in transformative leadership.Tweetable Moments:02:53 - "They know who they are because they have an immeasurable level of self-awareness. Who wouldn't want to work for somebody like that? A heart-centered leader at the helm of any organization is fostering the creation of a healthy, vital culture."16:43 - " I think during COVID, we got to see how we all...
Claude Silver, Vayner Media's Chief Heart Officer works with nearly 2000 hearts per day that's more than the most in-demand Cardiologists. As Gary Vaynerchuk's #2, she describes her role in the business as the exquisite dirty work of being human. Granted, most organizations aren't looking for more human dirty work That's why we had to get real. In this episode we get busy exploring: How to suss out lip service vs. real caring? How values on the wall can be tested to translate into the day to day? How Claude and other decision makers determine emotional intelligence What leaders need to know now (in 2023/24) to effectively build and maintain a culture of safety, energy and innovation alignment. Connect with Claude Silver LinkedIn: https://www.linkedin.com/in/casilver/ Connect with Loren: Website: https://www.portfoliorocket.com/ LinkedIn: https://www.linkedin.com/in/lorengreiff/ Instagram: https://www.instagram.com/portfoliorocket/ Email: Loren@portfoliorocket.com
As more and more companies are mandating return-to-office policies to their employees (many of whom deem those mandates as unnecessary and counterproductive), workplace culture takes on more importance for employees and management alike. So, how can you balance the needs of both employees and employers?If you ask @Claude Silver, Chief Heart Officer at Vayner Media, employers need to step up their game and create work cultures that employees actually want to be a part of. She's determined that, at Vayner Media, employees will find it both appealing AND beneficial to work in-person with their colleagues and superiors.In this episode, Claude shares her philosophy on work and what it actually means to be a Chief Heart Officer (trust us, it makes a lot of sense). She also talks about the tactics that lead their employees to be excited about work and event in-person meetings (yes, it is possible). Spoiler alert: it's not about ping-pong tables and free Kombucha!If you like Surfing Corporate and would like us to make more episodes, you can donate by clicking on this link: https://www.buymeacoffee.com/surfingcorporateFollow SurfingCorporate on Intagram and LinkedIn. Original theme song: Chaliwa MusicOther music if by BlueDot Sessions
Consciously building a culture of kindness and empathy may be the key to attracting and retaining high-performing talent for the long haul. Berta Aldrich: “So tell us about what these culture champions look like and who are they and what is their charge in your organization.” Claude Silver: “I will say they are global. They are in all of our offices. They have their own jobs. They have day jobs. They have been, you know, anointed is not the right word, but they are culture champions. They call them that, meaning someone's having a bad day, someone needs to go for a walk … Want to have a coffee? How are you doing? Reaching out, making sure people have friends at the workplace, making sure that they're not the ones sitting alone at lunch, that type of thing. And so the way I found them was they were people just like me, that were doing this already, but having a day job. … we build the connective tissue because that's our strength. So there are people I can rely on in my heart of hearts who have great intuition and want this to be the greatest career choice that anyone makes.” Highlights [2:43] What's a Chief Heart Officer? [8:19] Transitioning from “getting by” to a culture of empathy and kindness [10:58] Identifying the culture champions [13:34] Building a hiring approach [16:27] Skill set fit [20:15] Quarterly growth plans and stay interviews [23:00] “Kind candor” [24:43] Company alumni program [25:50] HR finding the fear or the cancer [35:57] Skills for future great leaders and high performers Guest Bio Claude Silver, Chief Heart Officer, VaynerMedia Claude Silver is VaynerMedia's (and the world's) first-ever Global Chief Heart Officer, tasked with fusing empathy with agency to unlock employee potential and foster a culture of belonging across the 2000+ person organization. Between her deep education in psychology and spirituality and the two decades she has spent as an advertising strategist, Claude has been studying and influencing human behavior for over three decades. Outside of her role at VaynerMedia, Claude speaks globally about the need for heart-led leadership in today's workplace and the importance of treating “employees” like people, not numbers. Her success in guiding client relationships, global brand strategies, operations, management and culture is driven by her abiding passion for creating spaces in which people can show up as their true selves and thrive as a result. Links https://www.linkedin.com/in/casilver/ https://www.claudesilver.com/ https://vaynermedia.com/ https://podcasts.apple.com/us/podcast/emotional-optimism-living-in-the-silver-lining-podcast/id1441782924 https://open.spotify.com/show/3fAXOkGMiGKuYmsrJfrX5m https://www.hrmorning.com/articles/10-retention-strategies-every-company-needs/ https://www.hrmorning.com/articles/4-workplace-tiktok-trends/ Berta Aldrich's best-selling book, Winning the Talent Shift, is available on Amazon https://a.co/d/iS7MuPJ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at podcast@hrmorning.com. If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode! Voices of HR is brought to you by HRMorning.com.
Ever wondered how to transform workplace dynamics with a heart-centered approach and a dash of courage? Join us as we reveal these secrets with Claude Silver, the Chief Heart Officer at Vayner X. Claude takes us on a compelling journey, sharing stories from her early days in advertising, where she defied the norms and chose not to participate in strip club-related client meetings. Her reminiscences underscore the essence of authenticity and the richness each of us contributes to our professional spaces. Focusing on the complex landscape of the corporate world, we grapple with striking the right balance between an inclusive atmosphere and promoting self-leadership. This discussion probes corporate responsibilities towards those who choose not to drink and organizations' pivotal role in setting boundaries while fostering teamwork. We also delve into the power of emotional resilience and adopting a heart-centric approach to resolve issues in the workplace. In our conclusion, we muse on the art of achieving success without compromising personal boundaries. Claude and Laurie reflect on finding tranquility and taking time to recharge amidst a bustling lifestyle. We underscore the importance of patience and understanding that success takes time. Summing up, we stress the significance of expressing gratitude, nurturing robust relationships, and the invaluable role of having a dependable support system. Listen in, and enrich yourself with a wealth of wisdom about cultivating a balanced and fulfilling career. In this episode, you will hear: Claude's reflections on the early days in advertising, where strip clubs were the norm for client meetings, and how she chose a different path The balance of fostering an inclusive environment and self-leadership in the corporate world and considering everyone's experiences, especially those who choose sobriety Corporate responsibility and a heart-centered approach to problem-solving, along with maintaining boundaries and promoting emotional resilience The necessity of setting personal boundaries while striving for success, finding solace, and recharging amidst a busy lifestyle The role of patience and understanding that success takes time and is not an overnight feat The need to balance between socializing and forming authentic connections, along with gratitude, nourishing relationships, and a supportive network Claude's experiences at a super conference promoting empathy, kindness, patience, success, and ambition Resources from this Episode Claude Silver's website: www.claudesilver.com Connect with Claude on LinkedIn: www.linkedin.com/in/casilver Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Join me as I take you on an incredible journey of growth within VaynerMedia. From my humble beginnings – to now overseeing the cultural aspect – I've witnessed the company's remarkable expansion from 289 employees to a global workforce of 2,000 in just 9 years! Let's dive into how I helped foster a thriving company culture and the power of long-lasting bonds among our amazing team. Here are some power takeaways from today's conversation: A successful career in advertising as a strategist Introduced to Gary Vaynerchuk in 2013 and started working with him in 2014 The role evolved to becoming the Chief Heart Officer The ability to connect with and mentor others A strong sense of community and culture A belief that culture is the heartbeat and pulse of the company Episode Highlights: [00:07] The Journey from Advertising Strategist to Chief Heart Officer I've had an incredible journey in the advertising industry, working as a strategist for many years. It was a stroke of luck that I landed a job in San Francisco during the dot-com boom in 1998. I focused on digital advertising, helping clients develop effective strategies to bring their products to market. My career took an exciting turn when my best friend introduced me to Gary Vaynerchuk in 2013. We instantly connected, and in May 2014, I joined his team. It's been nine years since then, and I've had the privilege of working closely with Gary and being a part of this amazing organization. [00:51] Embracing Connection and Culture Working with Gary Vaynerchuk revealed that my role went beyond client work. People sought me out for mentorship and genuine conversations. On my one-year anniversary, I expressed my passion for focusing on people and the organization's culture. Surprisingly, Gary appointed me as the Chief Heart Officer, a privilege that speaks to his trust in me. This journey is incredibly special and meaningful. [01:55] Building a Thriving Community: The Growth, Longevity, and Heartbeat of Our Organization When I first joined, we were a team of 289 individuals. Now, we have expanded to a global workforce of 2000 people, experiencing remarkable growth. What sets us apart is the longevity of our team members, with most staying for four to ten years. This creates a rich environment of osmosis learning and shared experiences. I am truly appreciative of the shorthand communication and emotional efficiency we have cultivated, along with the deep bonds and friendships formed. It's incredible to witness the love that has blossomed within our organization, resulting in marriages and even the birth of our first Vayner baby, a name thoughtfully coined by Gary. For me, this culture embodies the heartbeat of our organization and represents the essence of who we are. Resources Mentioned: VaynerMedia
Leading with your heart might be a scary phrase to some old-school leaders out there. But my guest today knows a thing or two about leading a fast-paced, successful company - without sacrificing human connection.Claude Silver believes showing up with heart and humanity is the key to unlocking greatness in people. Today, she shares her incredible personal story, what a Chief Heart Officer does, how it differs from HR, how empathy has fueled Vayner Media's growth, and their value of kind candor, as opposed to radical candor. We debunk myths and fears many leaders have about empathy at work, and she shares so many examples of how Vayner Media walks its talk in being a people-first organization while still holding everyone accountable and achieving success. To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.comKey Takeaways:The old models of command and control leadership are not going to take you into the future, they will not attract top talent, and the companies will be gone in less than 20 years if they aren't willing to evolve. Empathy doesn't just roll downhill from leaders to staff, it needs to roll up hill to so that we're partnering, no matter what our level, but also we're accountable, no matter what our level.You are a giant. Create your mission statement, your northstar statement, that will help you to understand what your purpose is every single day, not only when you have time to do it. You were hired for a reason - amplify your skills and your strengths. You are not anyone else around you, you have your own light to shine and your own greatness to bring to your organization at whatever level you are at right now. "People are not assets, people are your company. Heart is the central operating system of any human being and human beings right now, and probably tomorrow, are the central operating system of your company and culture." — Claude Silver About Claude Silver: Chief Heart Officer, Vayner MediaClaude Silver believes showing up with heart and humanity is the key to unlocking greatness in people. As the world's first Chief Heart Officer at Vayner Media, she sees it as her job to infuse empathy into every aspect of the organization. As a speaker, podcaster, and LinkedIn influencer, she's now inspiring other leaders to do the same. At a young age, Claude was repeatedly told she thinks too much with her heart — something she has now learned is her superpower. As a non-traditional learner, she left college after two years and had an epiphany while on a 93-Day Outward Bound trek: it was up to her to change the narrative of her life, and in order to do so, she had to change her thinking. This power has evolved into what Claude calls “Emotional Optimism”: a concept that is key to her Heart-First leadership style. With Claude as Chief Heart Officer, Vayner has grown from a team of 400 to a Global team of 2000. She has proven that empathy plays a role in fueling growth and does everything she can to make each and every human feel safe, seen, valued, and included. This involves taking a hard look at how leadership is showing up, identifying cynicism and toxicity, and taking the crucial steps to flush it out. Claude's success coaching and leading people and guiding client relationships come from a mantra that she teaches to everyone she crosses paths with: “Be someone people want in the room”. Connect with Claude Silver: Website: http://www.claudesilver.comVaynerMedia: http://www.VaynerMedia.comLinkedIn: https://www.linkedin.com/in/casilver/Instagram: https://instagram.com/claudesilver Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice
Leading with your heart might be a scary phrase to some old-school leaders out there. But my guest today knows a thing or two about leading a fast-paced, successful company - without sacrificing human connection.Claude Silver believes showing up with heart and humanity is the key to unlocking greatness in people. Today, she shares her incredible personal story, what a Chief Heart Officer does, how it differs from HR, how empathy has fueled Vayner Media's growth, and their value of kind candor, as opposed to radical candor. We debunk myths and fears many leaders have about empathy at work, and she shares so many examples of how Vayner Media walks its talk in being a people-first organization while still holding everyone accountable and achieving success. To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.comKey Takeaways:The old models of command and control leadership are not going to take you into the future, they will not attract top talent, and the companies will be gone in less than 20 years if they aren't willing to evolve. Empathy doesn't just roll downhill from leaders to staff, it needs to roll up hill to so that we're partnering, no matter what our level, but also we're accountable, no matter what our level.You are a giant. Create your mission statement, your northstar statement, that will help you to understand what your purpose is every single day, not only when you have time to do it. You were hired for a reason - amplify your skills and your strengths. You are not anyone else around you, you have your own light to shine and your own greatness to bring to your organization at whatever level you are at right now. "People are not assets, people are your company. Heart is the central operating system of any human being and human beings right now, and probably tomorrow, are the central operating system of your company and culture." — Claude Silver About Claude Silver: Chief Heart Officer, Vayner MediaClaude Silver believes showing up with heart and humanity is the key to unlocking greatness in people. As the world's first Chief Heart Officer at Vayner Media, she sees it as her job to infuse empathy into every aspect of the organization. As a speaker, podcaster, and LinkedIn influencer, she's now inspiring other leaders to do the same. At a young age, Claude was repeatedly told she thinks too much with her heart — something she has now learned is her superpower. As a non-traditional learner, she left college after two years and had an epiphany while on a 93-Day Outward Bound trek: it was up to her to change the narrative of her life, and in order to do so, she had to change her thinking. This power has evolved into what Claude calls “Emotional Optimism”: a concept that is key to her Heart-First leadership style. With Claude as Chief Heart Officer, Vayner has grown from a team of 400 to a Global team of 2000. She has proven that empathy plays a role in fueling growth and does everything she can to make each and every human feel safe, seen, valued, and included. This involves taking a hard look at how leadership is showing up, identifying cynicism and toxicity, and taking the crucial steps to flush it out. Claude's success coaching and leading people and guiding client relationships come from a mantra that she teaches to everyone she crosses paths with: “Be someone people want in the room”. Connect with Claude Silver: Website: http://www.claudesilver.comVaynerMedia: http://www.VaynerMedia.comLinkedIn: https://www.linkedin.com/in/casilver/Instagram: https://instagram.com/claudesilver Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice
What is one thing people might not know about you?Tell me about your Nana...
Ryan Hartley is the UK's leading Heart-Centered Leadership Coach. He is the Chief Heart Officer of Always Better than Yesterday, a company which helps develop heart centered leaders through coaching, consulting, community building and podcasting. After serving his local police force for 12 years in a variety of leadership roles, Ryan left to run his company full time in February 2020. Founded in 2017, ABTY not only survived the global pandemic, but thrived, by helping many leaders and businesses do the same.Ryan is the host of the Always Better than Yesterday podcast which has been listened to in over 140 countries and made it to the top 200 in 52 countries. He has also been a featured guest on over 30 podcasts and invited to speak at events internationally. Ryan loves connecting good people with good people and is always creating spaces and places for people to connect, collaborate and grow together. He is a real champion and cheerleader of good people doing good things in the world. He loves people, potential and the possibility to make a difference to someone's day. He married his childhood sweetheart and they live together in the South-West of England with their two children and two dogs. Ryan continues to try and be a better leader every day for those who need him and to leave those around him better for those who need them. The introduction to this podcast is narrated by Rick Lamb PhD.*The information provided in this podcast is not intended to be a substitute for professional medical, psychiatric or veterinary advice or treatment. Always seek licensed medical, psychiatric, or veterinary care. Interspecies Evolution™ promotes holistic balance through an integrative treatment model defined by the National Center for Complementary and Integrative Health.Please use discernment when contracting with energy "healers" who claim to heal humans or animals in any capacity. Interspecies Evolution™ promotes self-awareness and empowerment through education and direct experience on one's own journey of remembering.www.interspeciesevolution.comFor more information about the Host, Ginny Jablonski, please refer to her website at www.heartofthehorse.us
I am THRILLED to introduce you to this week's podcast guest! Ryan and I met when I was interviewed for his podcast and as soon as we connected, I knew he was a kindred spirit. Ryan spent most of his adult life in the UK's police force and has since grown his work as a heart-centered leadership coach. He is warm, he is funny, he wise and insightful. He is a dad, a human and has some very interesting stories to share! Have a listen to the episode and let me know how Ryan's perspective on life and work lands with you. It is one of a kind.In this podcast episode Ryan, myself (and you!) will explore:His transition from being a police officer to full-time self-employmentThe money lessons he is learning from his sonWhat abundance IS (and isn't)The personal discovery that recently turned Ryan's life upside downHit play now! Or subscribe and listen on Apple Podcasts or Spotify About Ryan:Ryan Hartley is the UK's leading Heart-Centred Leadership Coach and the Chief Heart Officer of Always Better than Yesterday, a company which helps develop heart centred leaders through coaching, consulting, community building and podcasting.You are welcome to connect with Ryan on Instagram or through his website.With love, Hanna x P.S. Ready to transform your relationship with money, too? Let's chat on a free Money Bliss Strategy Call.
I am THRILLED to introduce you to this week's podcast guest! Ryan and I met when I was interviewed for his podcast and as soon as we connected, I knew he was a kindred spirit. Ryan spent most of his adult life in the UK's police force and has since grown his work as a heart-centered leadership coach. He is warm, he is funny, he wise and insightful. He is a dad, a human and has some very interesting stories to share! Have a listen to the episode and let me know how Ryan's perspective on life and work lands with you. It is one of a kind.In this podcast episode Ryan, myself (and you!) will explore:His transition from being a police officer to full-time self-employmentThe money lessons he is learning from his sonWhat abundance IS (and isn't)The personal discovery that recently turned Ryan's life upside downHit play now! Or subscribe and listen on Apple Podcasts or Spotify About Ryan:Ryan Hartley is the UK's leading Heart-Centred Leadership Coach and the Chief Heart Officer of Always Better than Yesterday, a company which helps develop heart centred leaders through coaching, consulting, community building and podcasting.You are welcome to connect with Ryan on Instagram or through his website.With love, Hanna x P.S. Make sure to claim your 13 Money Bliss Affirmation Cards and accompanying audio here.P.P.S. Ready to transform your relationship with money? Book your free 20-min Money Bliss Exploration Call with Hanna now!
This week on On This Walk, we cover a lot of ground — leadership, love, culture, and our walks towards deeper Truth. My walking partner for today is Ryan Hartley, father of two and host of the globally popular podcast, Always Better Than Yesterday. Ryan has been a featured guest on over 30 podcasts and is regularly invited to speak at events internationally. His podcast is currently listened to in over 140 countries. Listen as Ryan and I really get into it. We talk about what it means to live from love as opposed to for love. We discuss the influence of society and how it actually makes us feel incomplete and inadequate. We even touch on faith, religion, Christ consciousness, and spirituality. It's all happening right here On This Walk. In This Episode (04:01) – Evolving into the heart-centered leadership style. (11:40) – Changing course and steering into leadership. (16:22) – Living from love, not for love. (22:39) – Why culture is not our friend. (25:50) – What are our desires based on? (31:00) – Ryan describes the challenge with the pursuit of happiness. (34:12) – Talking about faith and seeing through a Christian lens. (41:23) – On relating to the energy that is God. (46:12) – Luke on the feeling of being separate. (52:39) – Heartset - Loving with all of your minds. (58:51) – Reflecting on what it means to be human. (1:02:33) – The masculine and feminine views of heart-centeredness. (1:04:44) – How the journey has changed Ryan as a father. Notable Quotes “The reason I say culture is not our friend is because sometimes we have to take a step back and go, where are my desires coming from? Because you might say from a heart-centered perspective, should we follow our heart's desire? And I've had to get my head around this. I try every single day to get to Psalm 23, which starts with ‘The Lord is my shepherd. I have all that I need'. And I think that is the perfect scripture to remind myself every single day that in this moment I have all that I need. I do not lack anything. And when I do that, when I truly feel blessed, grateful, appreciative, that I can look around and choose my life, then whatever I do becomes an expression of that love and gratitude.” – Ryan (24:04) “Anytime you feel lost, separate or lacking, close your eyes. Breathe, slow down and feel. Feel for that breath that runs through you and runs through all things, all of life. You're a part of that great mystery. Source yourself from that knowing, from that love and connect to that playful, creative, rambunctious, curious, loving, generous, even weird little inner child that you are. And this again, is a practice. This remembering doesn't always happen overnight, but taking the time to feel it, to breathe with it, to touch it within us and around us. Doing this as a practice allows us to remember, it's always been there. It will always be there, and we always have access to it. No need to think your way there. Just feel for it.” – Luke (49:33) Our Guest Ryan Hartley is the Chief Heart Officer of Always Better Than Yesterday, a company that develops heart-centered leaders through coaching, consulting, community building, and podcasting. Before that, he served as a local police force for 12 years in a variety of leadership roles. Founded in 2017, Always Better Than Yesterday survived the global pandemic and thrived by helping many leaders and businesses to do the same. He's the host of the podcast with the same name that's listened to in over 140 countries. Resources & Links On This Walk https://www.facebook.com/dlukeiorio https://www.linkedin.com/in/lukeiorio/ https://instagram.com/dlukeiorio https://instagram.com/onthiswalkshow Mentions Letting Go by David Hawkins - https://www.amazon.com/Letting-David-Hawkins-M-D-Ph-D/dp/1401945015
Ryan Hartley is the Chief Heart Officer of Always Better than Yesterday, a company which helps develop heart centred leaders through coaching, consulting, community building and podcasting. After serving his local police force for 12 years in a variety of leadership roles, Ryan left to run his company full time in February 2020. Founded in 2017, ABTY not only survived the global pandemic, but thrived, by helping many leaders and businesses do the same. Ryan is the host of the Always Better than Yesterday podcast which has been listened to in over 140 countries and made it to the top 200 in 52 countries. He has also been a featured guest on over 30 podcasts and invited to speak at events internationally. Ryan loves nothing more than helping you connect with your heartset, do more of your heartwork and leave a heartprint where those around you are left better than yesterday.TUNE IN00:00 - Intro02:40 - Ryan's journey into heartfelt leadership07:13 - Generational attachment styles, trauma & coding18:09 - Courage & taking action in the face of fear with a full heart21:17 - How to self love from a place of wholeness not lack27:45 - Did you ever stand a chance?30:31 - Healing through a higher power40:27 - Akira, the council for wise men47:00 - This is why men need the company of other men51:47 - The intention for men's spaces is to be better men for the feminineLISTEN & SUBSCRIBE TO THE PODCASTSpotify: https://open.spotify.com/show/2HJCflVnHRDmvNtI8r2a65?si=692723d115ce4ef2/Apple Podcasts: https://podcasts.apple.com/au/podcast/inspired-evolution/id1272090974/CONNECT WITH NAMEWebsite: https://abty.co.uk/YouTube: https://www.youtube.com/@alwaysbetterthanyesterday/Instagram: https://www.instagram.com/alwaysbetterthanyesterdayuk/Facebook: https://www.facebook.com/ABTYUK/JOIN THE INSPIRED EVOLUTION COMMUNITYWebsite: https://www.inspiredevolution/YouTube: https://www.youtube.com/@inspiredevolution/Instagram: https://www.instagram.com/inspired_evolution/Facebook: https://www.facebook.com/inspiredevolution/STAY INSPIRED & KEEP EVOLVINGYEWSupport this show http://supporter.acast.com/inspiredevolution. Hosted on Acast. See acast.com/privacy for more information.
Everybody knows Claude Silver as the Chief Heart Officer for VaynerMedia, but my intention was to dive a little deeper than your "typical" interview. Listen in as we go deep right out of the gates.In this episode, she shares:· When it became a distinction to lead differently than the rest of the world.· How her lens has changed over the course of the last 3 years in how she views the human experience.· What her guidance would be for leaders who may not be experientially mature yet.· How she handles dealing with people who are committed to misunderstanding her.· What her hopes are for her daughters, Shalom and Edison's, future.· The non-negotiables part of her day.· What surprises her most about human resilience.· What she does to stretch herself out of comfortability.· What you can do to intricately shift a culture or create change.· What she hopes to create, achieve, or contribute before her time on earth is done.I was filled with gratitude as Claude showed up with such beautiful grace and open energy for this interview. She is actively working to make this world a better place, one person and heart at a time. Make sure to go check her out and connect with her on LinkedInhttps://www.linkedin.com/in/casilver/https://www.claudesilver.com/https://vaynermedia.com/Advertisements:Support for this episode is brought to you by MANSCAPED, the best in personal grooming. MANSCAPED is offering "The Beard Hedger Pro Kit", a gift that is packed with goodies. Get 20% OFF @manscaped + Free Shipping with promo code SONNIE20 at MANSCAPED.com! #ad #manscapedpodhttps://www.manscaped.com/Go to https://blendjet.com/ and use code sonnie12 to save 12% off your order OR use my special link and the discount will be applied at checkout http://zen.ai/sonnie12A rising tide raises all ships, and I invite you along in this journey to Evoke Greatness!Check out my website: www.evokegreatness.comFollow me on: https://www.linkedin.com/in/sonnie-linebarger-899b9a52/ https://www.instagram.com/evoke.greatness/
Topic: What is a Chief Heart Officer? Guest: Claude Silver Claude Silver's life's purpose is to be of joyful service and unlock emotional optimism in all. Cultivating Emotional Optimism is the most effective tool in revealing the greatness that resides within people. The key lies in the heart. Claude is the first-ever Chief Heart Officer. She takes her calling seriously and it has led her down a path of working with and working for close to 1,000 employees at VaynerMedia to integrate heart into their professional lives and become the best version of themselves and best leaders they can be. There has never been a better time to concentrate on bringing humanity, emotional intelligence, equity, and diversity into the workplace; cultivating cultures, connections and communication-this is what will take teams to the next level of success in all areas of business, and it all begins and ends with heart. As a motivational speaker, thought leader and industry trend setter, Claude focus on teaching people and organizations how to disrupt the traditional HR model with the use of emotional optimism and heart-centered leadership to develop elite performance, create cultures of belonging, empower teams to be purpose-driven, efficient, and strong, and infuses companies with empathy, humanity, and joy. In this episode: 1) Being at Home at Work 2) Meeting Gary Vaynerchuk 3) A longer pathway that is shorter in the end 4) Holding people close & working alongside them 5) Investing & Caring for the weakest members of society 6) Modeling for others and so much more!
Want a look into leading with heart and creating a workplace where people can happily show up as their authentic selves? On this episode of the Live Greatly Podcast Kristel Bauer sits down with Claude Silver, VaynerMedia's first-ever Global Chief Heart Officer. VaynerMedia is a global creative and media agency with Gary Vaynerchuk as CEO. Claude and Kristel talk about some of the keys that contribute to employee happiness and employee retention, a look into optimal leadership, why having empathy and vulnerability in leadership is so important for creating a thriving company culture and the importance of having an empowering relationship with yourself. Tune in now! Key Takeaways from This Episode: How Claude got into the role of being the first ever global chief heart officer at VaynerMedia What Claude thinks are the key things that lead to happy employees Tips for creating an empowering vibrant company culture What role empathy plays and how people can foster empathy in the workplace Keys for employee retention Keys for optimal leadership How workplaces can create a space where people feel safe showing up as themselves How Claude manages stress/pressure The importance of showing up authentically About Claude Silver: Claude Silver is VaynerMedia's (and the world's) first-ever Global Chief Heart Officer, tasked with fusing empathy with agency to unlock employee potential and foster a culture of belonging across the 2000+ person organization. VaynerMedia is a global creative and media agency with Gary Vaynerchuk as CEO. Between her deep education in psychology and spirituality and the two decades she has spent as an advertising strategist, Claude has been studying and influencing human behavior for over three decades. Outside of her role at VaynerMedia, Claude speaks globally about the need for heart-led leadership in today's workplace and the importance of treating “employees” like people, not numbers. Her success in guiding client relationships, global brand strategies, operations, management, and culture is driven by her abiding passion for creating spaces in which people can show up as their true selves and thrive as a result. Website: https://www.claudesilver.com/ VaynerMedia: https://vaynermedia.com/ LinkedIn: https://www.linkedin.com/in/casilver/ Instagram: @claudesilver Twitter: https://twitter.com/claudesilver About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness expert, in-demand Keynote Speaker and TEDx speaker with a mission of supporting companies and individuals on their journeys for more happiness, success & well-being. With Kristel's unique background in Integrative Psychiatry, business and media, she provides invaluable insights and strategies to empower, inspire and motivate companies, leadership and sales teams as well as other groups and organizations. Kristel shares key insights into high-power habits, leadership development, mental well-being, peak performance, resilience, success & a modern approach to work/life balance. Using a blend of authenticity, Psychology & Science, Kristel provides insights to excel in sales and thrive as a team leader. Kristel's messaging supports company profitability while promoting vibrant company cultures with healthier and happier employees. Kristel is a contributing writer for Entrepreneur and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant, Kristel has a unique perspective into optimizing well-being and achieving success. Kristel has been featured in Forbes, Forest & Bluff Magazine & Podcast Magazine and she has contributed to Real Leaders Magazine. She has been live on ABC 7 Chicago, WGN Daytime Chicago & Ticker News. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co Follow Kristel Bauer on: Instagram: @livegreatly_co LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions. Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations. They have not been evaluated by the food and drug administration. Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests. Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content. Always consult your physician for recommendations specific to you.
Today, Andy welcomes Claude Silver to The Talent Development Hot Seat. Claude is the Chief Heart Officer of Vayner Media and is on a mission to build the best human empire in history. Her purpose is to be of joyful service in everything she does and create spaces where people can thrive. Claude is on a mission to spread what she calls “emotional optimism,” which is simply an awareness that we have the capacity to influence how we think and how we feel.In this episode, you'll hear:The mission of Vayner Media and what the term Honey Empire means to Claude Silver.How you can move away from leading with fear and instead leading with honey in your organization.Why safety in an organization is vital for employees to bring their authentic selves to work.What emotional optimism is, why it's important in the workplace and what toxic positivity is.The definition of radical inclusion and how it can help others find their voices to participate in the conversation.A preview of Claude's talk about building a culture of belonging and bravery at the upcoming Talent Development Think Tank Conference.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Talent Development Think Tank ConferenceConnect with Claude Silver:LinkedInWebsite
Hey Friends!! This week's guest episode is sure to tug on your heartstrings a little, maybe a lot. My guest this week is Ryan Hartley, the Chief Heart Officer of Always Better than Yesterday, a company that helps develop heart centered leaders through coaching, consulting, community building and podcasting. We talk about his transformation from a self-professed man of science to a surrendered man of God, which shifted his perspective and took him from leading for love to leading from love. There are so many beautiful words of wisdom in our conversation, and I'm so grateful I get to share it with you! Be sure to check out the links below to connect with Ryan on social media, visit his website, check out his podcast, and schedule a time to have a beautiful conversation of your own with him. Connection Chat: www.abty.co.uk/connect Website: https://abty.co.uk/ Podcast: Always Better than Yesterday with Ryan Hartley Facebook Community: Always Better Than Yesterday LinkedIn: Ryan Hartley Thank you for listening! I'd love to connect with you outside of this podcast as well. Visit www.crystalfreie.com to get the latest and stay in touch.
improve it! Podcast – Professional Development Through Play, Improv & Experiential Learning
Here's a question to ask yourself, improve it! peeps:
How to LEAD with Heart. Claude Silver, Chief Heart Officer at VaynerMedia [Culture]What is one thing people might not know about you?Tell me about your Nana...
Claude Silver could write a book on emotional optimism, but not a lot of people are familiar with the term itself. As the first-ever Chief Heart Officer for Vaynermedia, Claude teaches others how to integrate heart into their professional lives, and in this episode of Brand Story, she's breaking down the process and discussing the importance of leading with kindness. This is Brand Story, a podcast celebrating the stories of real people who are making an impact on brands, business, and the world around them. Episodes feature guests from a variety of backgrounds who bring their own unique perspectives to the conversation. Brand Story is created and produced by Gravity Group, a full-service brand and marketing agency, and is hosted by Gravity Group President, Steve Gilman. Continue the conversation on social: For more of Brand Story, check out our LinkedIn (https://www.linkedin.com/company/gravitygroupmarketing), where we'll post previews and highlights of shows, behind-the-scenes sneak peeks, plus other marketing news you can use. We're also on: Instagram — https://www.instagram.com/gravitygroup Facebook — https://www.facebook.com/gravitygroupmarketing
Real Hit #31: Mama Earth Talk w/ Mariska Nell. How to build a socially sustainable organisation and scale with Claude Silver - Full Show Notes at https://mamaearthtalk.com/episodes/068/ – LEARN MORE and SUBSCRIBE to “Mama Earth Talk." In this episode, Mariska talks to Claude Silver. She is the Chief Heart Officer at Gary Vaynerchuck's Vayner Media. During this episode, she takes a look at social sustainability in the workplace and the effects it has on productivity as well as the moral of the team. She also talked about why people need people that listen, and then DO something. Where can people find Claude? Instagram: https://www.instagram.com/claudesilver LinkedIn: https://www.linkedin.com/in/casilver Twitter: https://twitter.com/claudesilver Website: https://www.claudesilver.com/ – Listen to all episodes of the Rochester Business Connections Network… Spotify: open.spotify.com/show/6GIUXbsHXx0…8sQLm6JR2vHOUuIw Itunes: podcasts.apple.com/us/podcast/roch…ns/id1537115928 – Follow me… Facebook: www.facebook.com/balbertmarketing Instagram: www.instagram.com/realbenalbert Linkedin: www.linkedin.com/in/ben-albert-a74737106/ – Real Hits is made possible by www.balbertmarketing.com
The average American spends one third of their life at work. Beyond finances and benefits, jobs have an incredible impact on our lives, and the way we feel about our jobs has a huge impact on our work performance. So, Claude Silver, the world's first Chief Heart Officer at VaynerMedia, sees the need for humanity, emotional intelligence, equity, and diversity in the workplace. That means that company culture, communication, and connection must be priorities in the office. If employees feel like they belong and have support, the entire company, along with the individual, benefits. In this #YAPClassic, Hala and Claude chat about Claude's career at VaynerMedia and her role as Chief Heart Officer, what Claude means by 'building a honey empire,' her perspective on diversity and inclusion, and Claude shares advice for millenials looking to succeed at work. Topics Include: - What does a Chief Heart Officer do? - How is Chief Heart Officer different than a traditional CHRO? - Is the concept of Chief Heart officer taking off? - Claude's career at VaynerMedia, why she quit and why she went back - Advice on foster meaningful relationships with senior leaders - How Claude connects with all 800 people at VaynerMedia - How does keeping employees happy affect productivity? - Time management and energy management - What does building the honey empire mean? - Girls Adventure Out and how that helps in her current role - Her 90 day journey in the wilderness - Sexual orientation and the importance of authenticity - Her experience with Dyslexia and why she credits it for her success - How they onboard employees at VanyerMedia - Community resource groups - How to manage an employee who are underperforming - Claude's perspective on diversity and inclusion - Millennials and Gen Z thinking differently about DNI - Why cognitive bias training is important - Advice for millennials looking to succeed at work - And other topics… Claude Silver is the first ever Chief Heart Officer at VaynerMedia. Prior to joining VaynerMedia, she held senior leadership posts at both J. Walter Thompson and Publicis in each firm's London office. Claude is also a motivational speaker, thought leader and industry trend setter. She focuses on teaching people and organizations how to disrupt the traditional HR model with emotional optimism and heart-centered leadership. Beyond her work in marketing and media, Claude co-founded and served as Managing Director at GirlsAdventureOUT, a women-focused outdoor adventure enterprise. She is also a certified Outward Bound instructor. Sponsored By: Jordan Harbinger - Check out jordanharbinger.com/start for some episode recommendations Constant Contact - To start your free digital marketing trial today, visit constantcontact.com Wise - Join 13 million people and businesses who are already saving, and try Wise for free at Wise.com/yap Indeed - Sign up for Indeed now and get a $75 credit toward your first sponsored job. Plus earn up to $500 extra in sponsored job credits with Indeed's Virtual Interviews. Visit Indeed.com/PROFITING to learn more Resources Mentioned: YAP Episode #35: Leading with Love with Claude Silver: https://www.youngandprofiting.com/35-leading-with-love-with-claude-silver/ Claude's Website: https://www.claudesilver.com/ Claude's LinkedIn: https://www.linkedin.com/in/casilver/ Claude's Instagram: https://www.instagram.com/claudesilver/ Claude's Twitter: https://twitter.com/claudesilver?lang=en Connect with Young and Profiting: Hala's LinkedIn: https://www.linkedin.com/in/htaha/ Hala's Instagram:https://www.instagram.com/yapwithhala/ Hala's Twitter: https://twitter.com/yapwithhala Clubhouse: https://www.clubhouse.com/@halataha Website: https://www.youngandprofiting.com/ Text Hala: https://youngandprofiting.co/TextHala or text “YAP” to 28046 Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, John R. Miles is joined by Claude Silver, Chief Heart Officer of VaynerX, the host of the emotional optimism podcast, and a pioneering world leader in the power of heart leadership. They discuss her role as the Chief Heart Officer and how it differs from a typical chief human resources officer. Miles and Silver explore what it means to have strong-hearted leadership and why misery attracts misery, but, simultaneously, the right kind of company can help heal misery. They discuss what it means to have emotional optimism and its role in someone having a positive and purposeful life. Her goals from Emotional Optimism which personal prescription of leadership tips, empathetic food for thought, and courageous and real convos! Claude Silver reveals her favorite things about working with Gary Vee and so much more. This conversation serves as a sort of “masterclass” on the science of emotional optimism and strong-hearted leadership which impacts passion, purpose, and performance. New to this channel and the passion-struck podcast? Check out our starter packs which are our favorite episodes grouped by topic, to allow you to get a sense of all the podcast has to offer. Go to https://passionstruck.com/starter-packs/. Have You Tried BetterHELP? BetterHELP is making professional therapy accessible, affordable, and convenient — so anyone who struggles with life's challenges can get help, anytime and anywhere. BetterHELP offers access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and board licensed professional counselors. BetterHELP wants you to start living a happier life AND is offering Passion Struck listeners 10% off your first month by visiting www.betterhelp.com/passionstruck. 4x4x48 Challenge in Support of Special Forces and Veteran Non-Profits We have an exciting and important announcement. I was asked by my friend, retired Green Beret Andrew Marr, and his brother Adam Marr (Army Apache Pilot) to sponsor, fundraise, and participate in this year's 4x4x48 challenge. This challenge is a cause near and dear to my heart as I am one of the veterans that these organizations have helped overcome my struggles with mental health and the long-term impact of Traumatic Brain Injury. If you are interested in supporting our efforts, please go to: https://give.warriorangelsfoundation.org/team/400731. SHOW NOTES 0:00 Show Introduction 1:40 4x4x48 Challenge 2:56 Introducing Claude Silver 4:28 BetterHELP 6:22 What is a Chief Heart Officer? 9:13 Confronting employee disengagement 12:48 Defining heart leadership 14:40 Importance of relationship building 18:00 Importance of emotional intelligence 22:42 Importance of empathy 23:30 Emotional optimism 31:00 It's not about being right, it's being better 36:31 Importance of emotional agility 38:45 Can't achieve success without pain 40:44 How a company can build a heart culture 44:05 Speaking with your feet 47:01 The Yes virus 52:31 What is Gary Vee like as a boss 56:20 Rapid Round of Questions LINKS FROM TODAY'S SHOW * LinkedIn: https://www.linkedin.com/in/casilver/ * Twitter: https://twitter.com/claudesilver * Instagram: https://www.instagram.com/claudesilver/ * Emotional Optimism Podcast * VaynerX Website: https://vaynerx.com/ * Claude Silver's Personal Website: https://www.claudesilver.com/ * A Whole New Mind by Daniel H. Pink * Broken Horses: A Memoir by Brandi Carlile Connect With John R. Miles * Twitter: https://twitter.com/John_RMILES * Facebook: https://www.facebook.com/johnrmiles.c0m * Medium: https://medium.com/@JohnRMiles * Instagram: https://www.instagram.com/john_r_miles * LinkedIn: https://www.linkedin.com/company/JohnMiles * Blog: https://passionstruck.com/blog/ * Instagram: https://www.instagram.com/passion_struck_podcast John R. Miles is a globally recognized high-performance coach, life and business strategist, military veteran, and one of the most-watched quoted and followed personal growth trainers globally. John is a highly sought-after speaker, coach, author and makes frequent media appearances to discuss how to transition from being passion struck to becoming PASSION STRUCK! He is passionate about being the catalyst who helps individuals expand into the most excellent version of themselves, unlocking the most legendary life possible.
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