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Matt Dixon: The Activator Advantage Matt Dixon is Founding Partner of DCM Insights, a global training and advisory firm, and a leading expert in business development and client experience. His first book The Challenger Sale was a #1 Amazon and Wall Street Journal bestseller, and translated in a dozen languages. His newest book with colleagues Rory Channer, Karen Freeman, and Ted McKenna is The Activator Advantage: What Today's Rainmakers Do Differently*. At lot of us know the traits of the kind of person who's successful at attracting new business. What many of us don't know, is that what's working today is actually different than what we traditionally think. In this conversation, Matt and I a take a detailed look at the professionals who are landing the most new business – and what they're doing that works. Key Points The loyalty that once existed between professionals and their clients has changed substantially in recent years. A type of professional called an activator represents the highest performance in business development. Activators assume their best clients will leave at some point and are consistently working to build a pipeline of opportunities. Many professionals tend to protect client relationships. In contrast, activators actively bring colleagues into these relationships. Activators don't wait for inquiries. They meet opportunities happen by building relationships before paid work begins. Activators go way past birthdays and factual knowledge about others. They discover what's important to their clients as individuals. Activators go way past “as is” content and work hard to thoughtfully connect it to a prospect or client's situation. Resources Mentioned The Activator Advantage: What Today's Rainmakers Do Differently* by Matt Dixon, Rory Channer, Karen Freeman, and Ted McKenna Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Surprising Truth About Influencing Others, with Daniel Pink (episode 84) How to Become the Person You Want to Be, with James Clear (episode 376) The Way to Earn Attention, with Raja Rajamannar (episode 521) Expert Partner Finding it hard to make an impression in a noisy marketplace? Many listeners have reached out to David Hutchens to help their organizations get traction through the power of story. If you're planning an offsite or training to get better, get in touch with us to start the conversation with David or any of our other expert partners. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Zach Mercurio: The Power of Mattering Zach Mercurio is an author, researcher, and speaker specializing in purposeful leadership, mattering, meaningful work, and positive organizational psychology. He teaches a course with past guest Simon Sinek on how leaders can show everyone how they matter. He is the author of The Power of Mattering: How Leaders Can Create a Culture of Significance*. When you ask people what mattered in their careers, few cite the bonus, or the stock options, or the employee of the month award. What they do talk about are the times they were remembered, supported, thanked, and seen. In this conversation, Zach and I discuss how to do that better. Key Points When people are asked about when they mattered, they recall small moments of being remembered, helped, thanked, or seen. The behavior of a leader accounts for half of increased feelings of mattering and meaningfulness at work. Rather than identifying with a person's behavior identify first with the person. Look for the positive traits in a person or identify something that you love. Music is the space between the notes. In our informal interactions, we have the choice to turn against, turn away, or turn towards. Leaders who notice people well consistently follow three steps: observe, note, and share. Resources Mentioned The Power of Mattering: How Leaders Can Create a Culture of Significance* by Zach Mercurio Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Start With Why, with Simon Sinek (episode 223) How to Shift Behavior for Better Results, with Mitch Warner (episode 690) How to Bring Out the Best in People, with Donna Hicks (episode 724) Expert Partner Are you noticing people communicating in a such a way that feels boring or robotic to stakeholders – or perhaps just losing them in the data? David Hutchens, one our our expert partners, helps leaders and organizations develop a more human, engaging voice through the power of storytelling. To discover more about how his work may support your organization, get in touch on our expert partners page. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Melody Wilding: Managing Up Melody Wilding is an executive and leadership coach for smart, sensitive high-achievers who are tired of getting in their own way. She teaches human behavior at Hunter College and is a regular contributor to Harvard Business Review, Forbes, and Business Insider, who named her one the “most innovative coaches.” She is the author of Managing Up: How To Get What You Need from the People in Charge*. Good work speaks for itself. It's a lie many of us have wished was true, but found that there's actually much more work involved. In this conversation, Melody and I discuss what really helps in creating more visibility. Key Points Good work does not speak for itself. Our fear of appearing self-promotional can hinder the visibility conversations that our leaders and team need from us. A story will be told about your work. By having stories that you are ready to tell, you get to shape the narrative. Instead of listing what you've done, highlight what you want to be known for. Give visibility to work that is important to your team, puts you in contact with stakeholders, and impacts that bottom line. Always have a 3-step pocket update at the ready. Share a (1) project, (2) detail, and (3) result. Capitalize on casual conversation. Say yes to the right invitations and be the person that keeps the relationship going. Resources Mentioned Managing Up: How To Get What You Need from the People in Charge* by Melody Wilding Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Get Noticed Without Selling Out, with Laura Huang (episode 480) (Mention the facets analogy.) How to Start Finding Useful Stories, with David Hutchens (episode 593) Getting Better at Internal Communication, with Roy Schwartz (episode 687) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Maha Abouelenein: 7 Rules of Self-Reliance Maha Abouelenein is an American Egyptian with more than 30 years of global communications experience advising global corporate giants, startups, governments, CEOs and high networth individuals. She is the CEO of Digital and Savvy, a strategic communications consulting firm with offices in the States and Dubai. Maha is the author of 7 Rules of Self-Reliance: How to Stay Low, Keep Moving, Invest in Yourself and Own Your Future*. One of the definitions of the word currency in Merriam-Webster's dictionary is, “General use, acceptance, or prevalence.” All of us want to be both accepted and prevalent in the work we get to do. In this conversation, Maha and I discuss how your reputation is perhaps the most important currency of all. Key Points Personal brand isn't about self promotion, it's about leadership. Rather than promoting yourself, promote the ideas that you stand for. Reputation is currency. It's the only thing you truly own and its value comes from how other people perceive it. Sometimes it's the right move to take a job to earn. It's also important to take jobs to learn. Knowing what you stand for is key, but this doesn't come overnight. We all make missteps. What's often more remembered is how you respond. Apologize and have empathy when things go wrong. Resources Mentioned 7 Rules of Self-Reliance: How to Stay Low, Keep Moving, Invest in Yourself and Own Your Future* by Maha Abouelenein Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Making the Case for Your Promotion, with May Busch (episode 526) How to Tell a Story About Yourself, with David Hutchens (episode 661) An Invitation for Kindness in Leadership, with James Rhee (episode 693) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
I love to tell stories. Not only because they're fun, but because they're great for business. That's why I was excited to sit down with master storyteller, David Hutchins a few years ago. If you missed the conversation back then, here's you chance to learn more about storytelling. The Power of Stories: Stories create connection and belief, which leads to better outcomes in business. Selecting the Right Stories: Choosing the right stories by strategically identifying the types of stories that align with a business's goals drive engagement and shape the organization's culture. "Us at Our Best" Stories: These stories illustrate what it looks like when a business is delivering top-notch value and excellence. Intentional Storytelling: Hutchens stresses that storytelling should be intentional and methodical, crafting stories purposefully to achieve their desired results. Repetition and Consistency: The more often people hear the stories, the more likely that people will engage with the business's vision and goals. If you've enjoyed this conversation sign up for a weekly newsletter get links to episodes you might've missed and other resources for your business : https://morethanafewwords.com/avoid-fomo/
I'll tell you a story about the sincerely practiced storyteller in this episode. David Hutchens taps into our humanity and finds the gold in real and true stories (or delightful fiction). Our stories. Our organisations' stories. Our town's stories. And he/we will live happily ever after.
David Hutchens: Leadership Story Deck David Hutchens helps leaders find and tell their stories. He works with leaders around the world to find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, disseminating learning, and speeding change in organizations. He has taught the Storytelling Leader program at some of the most influential organizations, including NASA, Paypal, Loreal Paris, Cisco, Walmart, Google, FedEx — and he's written many books, including the Circle of the 9 Muses*, Story Dash*, and The Leadership Story Deck*. He is the co-creator with longtime friend of the show Susan Gerke of the GO Team program. Many of us have heard that we should be vulnerable and, at least occasionally, share a story about ourselves. But how do you tell a story about yourself without making the entire interaction about you? In this episode, David and I explore how to best utilize a personal story to help the organization move forward. Key Points While leaders more often tell stories about others, a personal story can be very powerful for relationship building. An effective, personal story is 2-3 minutes. Telling a story about yourself needs to have a leadership point. Be clear on the “so what?” once the story concludes. Even if you don't quite capture all the emotion, say the word out loud that describes the emotion you want to convey. Share your stories with others to get objective insight to tighten your message. Resources Mentioned Leadership Story Deck by David Hutchens (use code CFL24 for a limited-time discount) Related Episodes Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez (episode 268) How to Start Better With Peers, with Michael Bungay Stanier (episode 635) What Vulnerable Leadership Sounds Like, with Jacob Morgan (episode 648) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Jacob Morgan: Leading With Vulnerability Jacob Morgan is a trained futurist and one of the world's leading authorities on leadership, the future of work, and employee experience. He speaks in front of tens of thousands of people each year and his content is seen over a million times annually. He is the best-selling author of five books: The Future Leader, The Employee Experience Advantage, The Future of Work, and The Collaborative Organization. He speaks at over 50 conferences a year including TED Academy which is one of the largest TED events in the world. Jacob provides advisory and thought leadership services to organizations around the world. He has created tons of educational videos and articles found at Great Leadership With Jacob Morgan and host of the Great Leadership with Jacob Morgan podcast. He's the author of the new book, Leading With Vulnerability: How to Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization. Most of us have heard that we should show vulnerability, but we don't necessary know how to do this in the workplace. In addition, many leaders mistakenly show vulnerability without connecting it back to leadership. In this episode, Jacob and I explore where leaders go wrong, discuss how to do better, and demonstrate exactly what real vulnerability sounds like. Key Points Vulnerability + Leadership = Vulnerable Leadership. While this equation may seem obvious, many leaders mistakingly lean into vulnerability without also articulating leadership. Vulnerability without leadership can land awkwardly and potentially calls to question your credibility as a leader. Go beyond just admitting a mistake; share what was learned from that mistake. In the same way, talk about personal challenges for the purpose of connecting, creating trust, and relating to others. Ask yourself this question as a starting point for ensuring you are also leading: “What's my reason for sharing what I'm about to share?” Vulnerability for leaders is not the same as it is for everybody else. Resources Mentioned Leading With Vulnerability: How to Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization by Jacob Morgan Great Leadership With Jacob Morgan Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) How to Use Power Responsibly, with Vanessa Bohns (episode 551) The Four Storytelling Mistakes Leaders Make, with David Hutchens (episode 553) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
David Hutchens, Author, CEO at The Storytelling Leader [Storytelling]How did you get into storytelling?How does storytelling help ideas move through the organization?Why do people get fearful of storytelling?How does Storytelling create an emotional connection?What are the stories we should bring to the CX and EX? Outlearning the wolvesWhat book or person in customer service or experience has influenced you the most in the past year?If you could leave a note to all customer service professionals, what would you say?How did you get into storytelling?How does storytelling help ideas move through the organization?Why do people get fearful of storytelling?How does Storytelling create an emotional connection?ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Listener Questions Jose asked about how to balance professional and personal responsibilities and get it all done. Jordan mentioned getting passed up for a promotion twice and wondering what suggestions we have on the feedback they have received. Ahmad asked us about resources for supporting high performances and team members who are struggling. Jenna shared a distinction between tuition reimbursement and tuition assistance that Dave expanded on. Resources Mentioned Getting Things Done* by David Allen Leadership Story Deck* by David Hutchens Start With Why* by Simon Sinek Hope for the Flowers* by Trina Paulus The Empowered Manager* by Peter Block Kim Scott's distinction on Superstars vs. Rock Stars CliftonStrengths by Gallup Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Getting Things Done, with David Allen (episode 184) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) The Way to Stop Spinning Your Wheels on Planning (episode 319) Finding Joy Through Intentional Choices, with Bonni Stachowiak (episode 417) The Way to Make Sense to Others, with Tom Henschel (episode 518) The Four Storytelling Mistakes Leaders Make, with David Hutchens (episode 553) How to Lead and Retain High Performers, with Ruth Gotian (episode 567) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Making Elephants Fly | Conversations with High Octane Leaders, Dreamers, & Creatives
On this episode of Making Elephants Fly, Terry sits down with David Hutchens. Join David and Terry as they talk about discuss the power of storytelling in leadership and its ability to create emotional connections with an audience. They delve into various techniques used by successful storytellers like using all five senses or leaving breadcrumbs to get back to a story. David Hutchens has been exploring the intersection of story and leadership for more than 20 years. A former advertising copywriter, today Hutchens helps to create change and develop leadership capability in organizations like IBM, WalMart, The Coca-Cola Company, and many more. He is the creator of The Learning Fables -- a series of books that use cartoon animals and snarky humor to introduce urgent topics of "organizational learning theory." His latest book, "Story Dash," brings together a lifetime of work and transforms them into actionable processes that any leader can put to work in their team. We unpack the importance of origin stories or "why I'm here" stories for leaders is highlighted. The episode explores how stories are stored in the brain, making it difficult to differentiate between a story heard and something that actually happened. David shares practical tips for developing the skill of storytelling and organizing a "story bank" for future use. Overall, the listener will walk away from this episode with a deeper understanding of how storytelling can transform leadership and inspire action. Find out more at http://terryweaver.com and join Terry at the Thing at http://thething.live and use the code PODCAST for a discount.
People don't easily connect to abstract ideas, we connect to other human beings. With that in mind, how can a thought leader tell stories that bring your ideas to life? To answer that question I've invited David Hutchens to join me. David is the CEO of Mythos Global, the home of the Storytelling Leader program. He is also the author of Story Dash: Find, Develop, & Activate Your Most Valuable Business Stories… In Just a Few Hours! David has built his career around storytelling for business, and he's come on our show to share some of those insights with our audience. Our conversation starts with David's story; going from copywriter at advertising agencies, to attending the ASTD Expo with his portfolio, seeking an opportunity to write about the things he really cares about – innovation and leadership. David's story gives us an immediate connection to his ideas, and helps him illuminate how others can use tools he's created (like the Taxonomy of Stories and Story Deck) to find the stories they should be telling. These tools were crafted through many years of conversation, hearing the stories of business leaders all over the world. David realized many of those stories had common themes, and could be organized into categories that would give sales, strategy, innovation, thought leaders and more the ability to share stories that motivate and illuminate their audience - stories that they need to tell. While storytelling is important, David also cautions that a leader must also use other tools as well. He shares how his research into highly successful leaders indicates that 30% of a leader's communication should be story-based, while the other 70% can encompass slides, data, didactic lecturing, and other modes of rhetoric and persuasion. David has powerful insights, and keen advice into how leaders and entrepreneurs can use storytelling to break through the noise and reach your audience! Three Key Takeaways: * Build a team. If you want to go fast go alone. If you want to go far, take people with you. * Brilliant ideas don't spread on their own. They need advertising. * Attention is the new precious resource. You have to be thoughtful about how you'll break through the noise and keep the attention of your audience.
The Empire Club of Canada Presents: A Pragmatic Approach to Delivering on a Cleaner Energy Future Join us to hear David Hutchens, the CEO of Fortis Inc. share his perspectives as the leader of this diversified North American electric and gas utility company. David will share his views on mitigating environmental impacts, adapting to climate change, and how we navigate the road to a cleaner energy future in the midst of macro-economic pressures and evolving public policy. Speaker: David G. Hutchens, President & CEO, Fortis Inc. The content presented is free of charge but please note that the Empire Club of Canada retains copyright. Neither the speeches themselves nor any part of their content may be used for any purpose other than personal interest or research without the explicit permission of the Empire Club of Canada. Views and Opinions Expressed Disclaimer: The views and opinions expressed by the speakers or panelists are those of the speakers or panelists and do not necessarily reflect or represent the official views and opinions, policy or position held by The Empire Club of Canada.
How do you convince people to buy from you?Since birth, stories have been embedded in us through books
The Meaning Movement: Helping You Find Your Calling, Create Your Life's Work, and Make Career Change
David Hutchens's work centers on storytelling for leaders and businesses. If you've been following this show for any amount of time, you'll know how important story is to understanding who you are and how to find work you love. David's work centers on that idea. As you'll hear in the interview, he likes working with a few different types of stories. We talk about his transition to his calling for storytelling, we give us some tips and tricks to be better storytelling leaders and even better parents, enjoy the episode. In this episode you'll learn: -What David Hutchens does. -How David helps leaders to tell stories -Why David uses story types -David's work inside big companies. -David's journey from advertising to HR -What we talk about when we talk about stories. -Why leaders should be storytellers -Why you should tell your resilience stories to your kids at the dinner table Show notes here: https://themeaningmovement.com/davidhutchens
David Hutchens, Author, CEO at The Storytelling Leader [Storytelling]How did you get into storytelling?How does storytelling help ideas move through the organization?Why do people get fearful of storytelling?How does Storytelling create an emotional connection?What are the stories we should bring to the CX and EX? Outlearning the wolvesWhat book or person in customer service or experience has influenced you the most in the past year?If you could leave a note to all customer service professionals, what would you say?How did you get into storytelling?How does storytelling help ideas move through the organization?Why do people get fearful of storytelling?How does Storytelling create an emotional connection?ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
David Hutchens: Story Dash David Hutchens helps leaders find and tell their stories. He works with leaders around the world to find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, disseminating learning, and speeding change in organizations. He has taught the Storytelling Leader program at some of the most influential organizations — and he's written many books, including the Circle of the 9 Muses and The Leadership Story Deck. He is the co-creator with longtime friend of the show Susan Gerke of the GO Team program. He's also the author of the new book, Story Dash: Find, Develop, and Activate Your Most Valuable Business Stories…In Just a Few Hours. In this conversation, David and I discuss how to find stories that you can use in your organization. We reflect on the reality that we both hear many leaders say to us: “How do I find the right stories?” David then shares the key principles and steps that every leader can take to surface and curate the best stories. Key Points The “Us At Our Best” taxonomy is what it looks like when are are delivering with energy and excellence. A recent Southwest Airlines story is an example of this. Find the area the area of your work where you need to influence the emotional system. Trust stories about small moments. Don't attempt to create an epic drama of huge importance. The best stories are individual incidents that send a bigger message. Formal story mining can be done alone or as team building. Institutionalizing practices like story sharing can help this happen regularly and naturally. When informally collecting stories, listen for time, place, and person as signals that a story is beginning. Resources Mentioned Download a free set of Story Deck cards or… Reach out to David directly at david@davidhutchens.com for more free resources Purchase the full set of Leadership Story Deck by David Hutchens Related Episodes How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) Three Stories to Tell During Uncertainty, with David Hutchens (episode 486) The Way to Earn Attention, with Raja Rajamannar (episode 521) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
In this episode, Chris speaks to David Hutchens an author and learning designer who creates solutions for leaders in organizations worldwide to find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, disseminating learning, and speeding change in organizations.David also shared 3 types of stories you can leverage in several areas of sales:Origin Stories - What excites you about your journeyEureka Stories - Let us see the people and process of creation of your product/serviceValue Stories - Share your values to sell yourself, not your product.We discussed the value of stories for all aspects of the business from Sales, to Leadership to Product launches and Branding.For more content like this, Join the National Association of Sales Professionals for Free Today! Click Here
Michael F. Schein: The Hype Handbook Michael F. Schein is the founder and president of MicroFame Media, a marketing agency that specializes in making ideabased companies famous in their industries. His writing has appeared in Fortune, Forbes, Inc., Psychology Today, and Huffington Post, and he is a speaker for international audiences spanning from the US to China. He is also the creator of the popular Hype Book Club, which provides regular recommendations of books about hype artists and hype strategies. Michael is the author of The Hype Handbook: 12 Indispensable Success Secrets From the World's Greatest Propagandists, Self-Promoters, Cult Leaders, Mischief Makers, and Boundary Breakers*. In this conversation, Michael and I explore his research on hype and how we can benefit from the lessons throughout history of human influence. We examine at what we can learn from both positive and negative examples to discover how to brand ourselves better. Michael then invites us to frame the messaging about our own work to align with these human tendencies though a lens of genuine care and authenticity. Key Points We've evolved through history to seek guidance from those who appear miraculous. Surprise and worthiness are two indicators of what people perceive as miraculous vs. simply chance. The elements of your narrative are faders on a mixing board. Raise and lower different elements of the story to get the right mix. Make a list of strengths and weaknesses and don't mention your weaknesses for a week. Reframe how some of your weakness might be strengths. Develop your story using the elements of theatre. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) (who we are story) Get Noticed Without Selling Out, with Laura Huang (episode 480) How to Actually Get Traction From Leadership Books, with Nicol Verheem (episode 549) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Storytelling is humanity's oldest technology for connection, identity, and sense making. And today it's the mission-critical competency for knowledge-era leaders. The world's most influential leaders are telling stories, including association leaders and Elisa and Andrew are joined by the Storyteller Leader, David Hutchens and discuss how to bring the power of authentic human connection to your most urgent work, including the narrative assets — the value-holding stories — that you can bring to the work you're doing right now.For more information visit https://www.storytellingleader.com and freely download the entire set of canvas resources.
David Hutchens: Story Dash David Hutchens helps leaders find and tell their stories. He works with leaders around the world to find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, disseminating learning, and speeding change in organizations. He has taught the Storytelling Leader program at some of the most influential organizations — and he's written many books, including the Circle of the 9 Muses* and The Leadership Story Deck*. He is the co-creator with longtime friend of the show Susan Gerke of the GO Team program. He's also the author of the new book, Story Dash: Find, Develop, and Activate Your Most Valuable Business Stories...In Just a Few Hours*. In this conversation, David and I revisit the power of storytelling and highlight where many leaders go wrong. We explore the common mistakes that David sees in his work all over the world. Plus, we invite listeners into a few practical actions that will help stories land with better impact. Key Points Four mistakes that leaders make: They are not storytelling, sometimes because they don't see themselves as storytellers or feel like they are performing. They don't connect the story to the strategic intent but never clearly answering the “why am I telling this story?” question. They avoid emotional content of stories because they either don't want to be emotional or are presenting to a “numbers person.” They expect it to just happen, instead of making intentional effort to make it happen. Resources Mentioned To receive David Hutchen's Story Canvas, reach out to him at david@davidhutchens.com and tell him one valuable tip you gained from this episode. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) The Way to Influence Executives, with Nancy Duarte (episode 450) The Way to Earn Attention, with Raja Rajamannar (episode 521) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Stories are the connection between data and emotion, between knowing about something and taking action. In this episode of Magic in the Room Chris and special Guest David Hutchens discuss how to use stories to be a more effective leader.
It’s one thing to know that stories have power. It’s another to learn how to invite the power of story into your spaces. And sometimes, the most important thing you do is nothing at all besides invite others to the table. That’s a lesson David Hutchens knows well. He’s worked with companies like Coca-Cola, Wal-Mart, GE, and so many others, helping them learn about things like strategy and leadership, as well as ethics and corporate responsibility. But what does that have to do with the work you’re doing, regardless of the spaces you’re doing it in? It turns out, everything, because all of David’s work is rooted in his deep understanding of narrative. In this episode, David generously passes some of that understanding along to us.
Clint concludes his conversation David Hutchens, the storytelling leader and author of the upcoming book, “Story Sprint”. In part two, David shares the three stories that leaders should be telling during times of uncertainty, what it means to build a story bank, and what the ROI is on storytelling.
On our first episode of 2021, Clint speaks to David Hutchens. David helps leaders in organizations find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, disseminating learning, and speeding change in organizations. In part one, David shares how he became a storyteller and why he believes his work creates engagement and belief so people will act.
Patrick Lencioni: The Motive Pat is one of the founders of The Table Group and is the pioneer of the organizational health movement. He is the author of 11 books, which have sold over 6 million copies and been translated into more than 30 languages. As President of the Table Group, Pat spends his time speaking and writing about leadership, teamwork, and organizational health and consulting with executives and their teams. He is the author of The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities*. In this conversation, Pat and I discuss the distinction between reward-centered leaders and service-orientated leaders. We explore the five omissions that reward-centered leaders tend to make and how to avoid these omissions. Plus, Pat introduces his Working Genius model. Key Points When leaders are motivated by personal reward, they will avoid the unpleasant situations and activities that leadership requires. -Patrick Lencioni 5 Omissions of Reward-Centered Leaders: Developing the leadership team Managing subordinates (and making them manage theirs) Having difficult or uncomfortable conversations Running great team meetings Communicating constantly and repetitively to employees Many of the reward-focused CEOs I’ve known will attempt to justify their abdication of managing their people by saying, ‘I hire experienced executives and I trust them. They shouldn’t need me to manage them.’ Of course, this is inane. Managing someone is not a punitive activity, nor a sign of distrust. -Patrick Lencioni Resources Mentioned The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities* by Patrick Lencioni Working Genius assessment (use code COACHING for 50% off) Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358) Three Stories to Tell During Uncertainty, with David Hutchens (episode 486) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Patrick Lencioni: The Motive Pat is one of the founders of The Table Group and is the pioneer of the organizational health movement. He is the author of 11 books, which have sold over 6 million copies and been translated into more than 30 languages. As President of the Table Group, Pat spends his time speaking and writing about leadership, teamwork, and organizational health and consulting with executives and their teams. He is the author of The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities*. In this conversation, Pat and I discuss the distinction between reward-centered leaders and service-orientated leaders. We explore the five omissions that reward-centered leaders tend to make and how to avoid these omissions. Plus, Pat introduces his Working Genius model. Key Points When leaders are motivated by personal reward, they will avoid the unpleasant situations and activities that leadership requires. -Patrick Lencioni 5 Omissions of Reward-Centered Leaders: Developing the leadership team Managing subordinates (and making them manage theirs) Having difficult or uncomfortable conversations Running great team meetings Communicating constantly and repetitively to employees Many of the reward-focused CEOs I’ve known will attempt to justify their abdication of managing their people by saying, ‘I hire experienced executives and I trust them. They shouldn’t need me to manage them.’ Of course, this is inane. Managing someone is not a punitive activity, nor a sign of distrust. -Patrick Lencioni Resources Mentioned The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities* by Patrick Lencioni Working Genius assessment (use code COACHING for 50% off) Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358) Three Stories to Tell During Uncertainty, with David Hutchens (episode 486) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*. Listener Questions Joyce asked our advice on organizational culture assessments. Nina wondered how to create a cohesive culture which allows for unique cultures in each workforce segment. Bonni and Dave shared some recent technology they are playing with, including 1Password and Readwise. Resources Mentioned Human Synergistics 1Password Readwise* Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363) Get Smart About Assessments, with Ken Nowack (episode 371) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*. Listener Questions Joyce asked our advice on organizational culture assessments. Nina wondered how to create a cohesive culture which allows for unique cultures in each workforce segment. Bonni and Dave shared some recent technology they are playing with, including 1Password and Readwise. Resources Mentioned Human Synergistics 1Password Readwise Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363) Get Smart About Assessments, with Ken Nowack (episode 371) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
David Hutchens: The Storytelling Leader David Hutchens help leaders find and tell their stories. Stephen M.R. Covey says, “David has the ability to convey key messages in a way that is both simple and profound.” He has taught the Storytelling Leader program all over the world at some of the most influential organizations — and he’s written many books, including most recently the Circle of the 9 Muses* and The Leadership Story Deck*. He is the co-creator with Susan Gerke of the GO Team program. In this conversation, David and I explore the importance of storytelling, especially during uncertain times. David teaches us the framework of the kinds of stories leaders can tell for continuity, novelty, and transition. Leaders can use one of all of these frameworks to help connect and inspire during difficult times. Key Points The continuity story highlights identity, values, and founding principles — things that will never change. Example: What’s a time we held our values, even though it came with a cost? The novelty story shows what is new and focuses attention on innovation and possibility. Example: What’s a time you saw something valuable that we don’t have here? But imagine if we did. The transition story dives in on change and learning — and illuminates a journey of shared progress. Examples: What’s a time you saw someone make a personally courageous decision to change? We tried something, it didn’t work, and we learned something valuable. Here’s a time we solved a tough problem. Resources Mentioned GO Team program Leadership Story Deck* by David Hutchens Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens David’s email: David@DavidHutchens.com Related Episodes How Storytelling Helps You Lead, with Sandie Morgan (episode 51) The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
David Hutchens: The Storytelling Leader David Hutchens help leaders find and tell their stories. Stephen M.R. Covey says, “David has the ability to convey key messages in a way that is both simple and profound.” He has taught the Storytelling Leader program all over the world at some of the most influential organizations — and he’s written many books, including most recently the Circle of the 9 Muses* and The Leadership Story Deck*. He is the co-creator with Susan Gerke of the GO Team program. In this conversation, David and I explore the importance of storytelling, especially during uncertain times. David teaches us the framework of the kinds of stories leaders can tell for continuity, novelty, and transition. Leaders can use one of all of these frameworks to help connect and inspire during difficult times. Key Points The continuity story highlights identity, values, and founding principles — things that will never change. Example: What’s a time we held our values, even though it came with a cost? The novelty story shows what is new and focuses attention on innovation and possibility. Example: What’s a time you saw something valuable that we don’t have here? But imagine if we did. The transition story dives in on change and learning — and illuminates a journey of shared progress. Examples: What’s a time you saw someone make a personally courageous decision to change? We tried something, it didn’t work, and we learned something valuable. Here’s a time we solved a tough problem. Resources Mentioned GO Team program Leadership Story Deck* by David Hutchens Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens David’s email: David@DavidHutchens.com Related Episodes How Storytelling Helps You Lead, with Sandie Morgan (episode 51) The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
The Brains Trust Rugby Pod - Episode 5 This week the crew are joined by former Dunedin Shark and current Auckland Varisty U85kg coach and committee member David Hutchens to talk all things grassroots footy. The guys cover off where they see provincial rugby heading, an update on the current status of club rugby in Southland and NZ in 2020, and we dive into the world of U85kg Rugby in the North Island. Scott Bryce & Jeremy have a go at picking a Southland U85kg team!
He has been exploring the intersection of narrative, leadership, and complex systems change for over two decades. A bestselling author, business writer and learning designer, he creates solutions for The Coca-Cola Company, Accenture, PayPal, Wal-Mart, IBM, L’Oreal, and The US Olympic Committee to name a few. He is a recurring instructor at the globally renowned INSEAD School of Business in Fontainebleau, France. He speaks to organizations and leadership teams all around the world on the topic of storytelling as an organizational capacity. His most recent book is “Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers,” published by Wiley & Sons. He has served as an executive speechwriter or ghostwriter for global thought leaders such as Stephen M.R. Covey, and the CEO of The Coca-Cola Company. He is the creator of the Learning Fables -- a book series that uses narrative and metaphor to illustrate principles of organizational learning. A nationally recognized developer of innovative learning products, his work has been recognized with distinctions such as Training & Development's "Training Product of the Year" award; ATD's prestigious "Excellence in Practice" award; and the Brandon Hall Gold award. Join me on this episode of the Curve Benders podcast with Nour Cohort Community member and masterful storyteller, David Hutchens. Don't forget, I turn the show notes from these podcasts into more in-depth articles, so check them out on our website, NourGroup.com/blog. --- Send in a voice message: https://anchor.fm/david-nour/message
Ginger Hardage: Unstoppable Cultures Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World. Today, Ginger leads Unstoppable Cultures, a firm designed to help organizations create and sustain cultures of enduring greatness. She facilitates the annual Unstoppable Cultures Fellowship to help leaders of all kinds take practical steps to create the culture that will help their organization thrive. In this conversation, Ginger and I discuss the five lies she’s seen come up again and again in her work with leaders who are struggling with culture. Perhaps most importantly, Ginger emphasizes that leaders need not accept the default culture, but should work to define the culture. Key Points The five lies Ginger has uncovered about culture: Culture is someone else’s job. Our values are on the wall. Culture is fluffy. If I empower my employees, I might lose control. We can’t afford culture. Bonus Audio Defining a culture Resources Mentioned 5 Lies About Corporate Culture document Unstoppable Cultures Fellowship Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Ginger Hardage: Unstoppable Cultures Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World. Today, Ginger leads Unstoppable Cultures, a firm designed to help organizations create and sustain cultures of enduring greatness. She facilitates the annual Unstoppable Cultures Fellowship to help leaders of all kinds take practical steps to create the culture that will help their organization thrive. In this conversation, Ginger and I discuss the five lies she’s seen come up again and again in her work with leaders who are struggling with culture. Perhaps most importantly, Ginger emphasizes that leaders need not accept the default culture, but should work to define the culture. Key Points The five lies Ginger has uncovered about culture: Culture is someone else’s job. Our values are on the wall. Culture is fluffy. If I empower my employees, I might lose control. We can’t afford culture. Bonus Audio Defining a culture Resources Mentioned 5 Lies About Corporate Culture document Unstoppable Cultures Fellowship Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Safi Bahcall: Loonshots Safi Bahcall is a second-generation physicist and a biotech entrepreneur. He co-founded a biotechnology company developing new drugs for cancer, leading its IPO and serving as its CEO for 13 years. He worked with President Obama’s council of science advisors on the future of national research. Safi is the author of the book Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries*. In this conversation, Safi and I discuss how leaders can work intentionally to nurture new ideas through three key practices. If you are an innovator (or leading an innovation team) and hearing the voices of the naysayers, this framework will help you begin nurturing new ideas more successfully. Key Points A loonshot is a neglected project, widely dismissed, its champion written off as unhinged. The ice cube is an analogy for the soldiers and artists in the organization. This is called phase separation. The most effective leaders view their work as gardeners, gently cultivating news ideas and investigating with genuine curiosity. Leaders who have a heart for both their soldiers and their artists will support a dynamic equilibrium in their organizations. Most innovation fails in the transfer between the artists and the soldiers. Steve Jobs is an example of a leader who, for many years, refused to show heart — but discovered it later with fantastic success. Resources Mentioned Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries* by Safi Bahcall Book Notes Download my highlights from Loonshots in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Build Psychological Safety, with Amy Edmondson (episode 404) Get Better at Deep Listening, with Oscar Trimboli (episode 408) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Safi Bahcall: Loonshots Safi Bahcall is a second-generation physicist and a biotech entrepreneur. He co-founded a biotechnology company developing new drugs for cancer, leading its IPO and serving as its CEO for 13 years. He worked with President Obama’s council of science advisors on the future of national research. Safi is the author of the book Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries*. In this conversation, Safi and I discuss how leaders can work intentionally to nurture new ideas through three key practices. If you are an innovator (or leading an innovation team) and hearing the voices of the naysayers, this framework will help you begin nurturing new ideas more successfully. Key Points A loonshot is a neglected project, widely dismissed, its champion written off as unhinged. The ice cube is an analogy for the soldiers and artists in the organization. This is called phase separation. The most effective leaders view their work as gardeners, gently cultivating news ideas and investigating with genuine curiosity. Leaders who have a heart for both their soldiers and their artists will support a dynamic equilibrium in their organizations. Most innovation fails in the transfer between the artists and the soldiers. Steve Jobs is an example of a leader who, for many years, refused to show heart — but discovered it later with fantastic success. Resources Mentioned Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries* by Safi Bahcall Book Notes Download my highlights from Loonshots in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Build Psychological Safety, with Amy Edmondson (episode 404) Get Better at Deep Listening, with Oscar Trimboli (episode 408) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dan O’Connor: Life Unscripted Dan O’Connor is a multi-faceted actor, improviser, writer, and director. He is the founder and Producing Artistic Director of the critically acclaimed Impro Theatre. Dan is the author, with Jeff Katzman, of Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life*. Key Points When we meet someone for the first time, there is a narrative that happens between us. “If you’re interested, you’re interesting.” Oftentimes, people in meetings aren’t engaged in the conversation and are only waiting for the other person to stop talking. If you make the effort to really listen to your customers, you’ll be able to engage in customized sales because you’ll truly understand what their needs are. Resources Mentioned Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life* by Jeff Katzman and Dan O’Connor Dan O’Connor Impro Theatre Book Notes Download my highlights from Dan’s book in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271) How to Close the Power Distance Gap, with Jordan Harbinger (episode 343) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dan O’Connor: Life Unscripted Dan O’Connor is a multi-faceted actor, improviser, writer, and director. He is the founder and Producing Artistic Director of the critically acclaimed Impro Theatre. Dan is the author, with Jeff Katzman, of Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life*. Key Points When we meet someone for the first time, there is a narrative that happens between us. “If you’re interested, you’re interesting.” Oftentimes, people in meetings aren’t engaged in the conversation and are only waiting for the other person to stop talking. If you make the effort to really listen to your customers, you’ll be able to engage in customized sales because you’ll truly understand what their needs are. Resources Mentioned Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life* by Jeff Katzman and Dan O’Connor Dan O’Connor Impro Theatre Book Notes Download my highlights from Dan’s book in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271) How to Close the Power Distance Gap, with Jordan Harbinger (episode 343) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Episode 125 Interview David Hutchens: Using Story to Create Connection Welcome back to the Love Your Story podcast. A few years ago I was volunteering at the Parliament of Religions – a space where every religious affiliation you can think of, from across the world-monks, Wickens, Christians, tribal leaders, etc. came together for a conference of understanding one another better and working together. So… I’m walking through the meditation labyrinths, the info. tables, and the food booths and I find this unmanned table with a stack of books and the word MUSE on it. I stop. I’m always looking for my muse. On the table sat a sign that read “$20” and a stack of books sat next to it. I picked up the book and flipped through it. It was well illustrated – gotta love an easy read– and the concepts were exactly what I wanted to know more about as I personally studied story and worked with my clients on finding and crafting their stories. So I dropped $20 bucks, took a book and tucked it in my bag. I used the Circle of the 9 Muses for the development of my Story Launchpad workshop and got a much broader view of helping organizations extract their stories. So, I knew David and worked with his stuff way before I made contact with him as a person. Needless to say, I’m super stoked to hop on this conversation with him because business leaders out there – this is the real stuff. David is the author of Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers, and is creator of the Learning Fables — a book series that uses narrative and metaphor to illustrate principles of organizational learning. With titles that include “Outlearning the Wolves” and “Shadows of the Neanderthal,” the popular business fables have sold more than a quarter-million copies in over a dozen languages.section of narrative, leadership, and complex systems change for more than 20 years. Besides being a bestselling author, business writer and learning designer, he created solutions for The Coca-Cola Company, PayPal, Wal-Mart, Accenture, IBM, L’Oreal, The US Olympic Committee, and others. He travels the world and shares his knowledge of story and how to use it with big business. So stay tuned for the good stuff! To hear our conversation on using story to create connection in all parts of life – business, personal, and even in a college entrance interview, tune into the audio program. To follow or get in touch with David: Facebook: 9Muse/ (https://www.facebook.com/DavidHutchens9Muse/) Instagram: / (https://www.instagram.com/davidbhutchens/) LinkedIn: / (https://www.linkedin.com/in/davidhutchens/) Twitter: (https://twitter.com/davidbhutchens)
David Hutchens is a writer and storytelling consultant who works with leaders and companies to help them tell their story. He claims that if you're the leader, you are the narrator and he's on a mission to help companies transform their systems by helping them write their stories. To learn more about David, visit http://www.davidhutchens.com/. To gain access to more resources and to learn more about STORY, visit www.storygatherings.com.
Ryan Williams: The Influencer Economy Ryan Williams is a media strategist, international speaker, and author of The Influencer Economy*. His work has been featured in Inc. Magazine, Huffington Post, Success Magazine, Social Media Examiner and USA Today. Key Points The Three Anchor Stories: The Tearjerker story The Authority Story The Pay my Bills Story Leadership comes from storytelling The majority of us have great stories that we undervalue. Authenticity is having your actions match your words. Make your stories a conversation. In your stories, don’t discount your past successes. Resources Mentioned Making Ideas Happen* by Scott Belsky How to Win Friends and Influence People* by Dale Carnegie Made to Stick* by Chip Heath and Dan Heath The Brand Gap* by Marty Neumeier The Influencer Economy* by Ryan Williams Related Episodes The Four Critical Stories Leaders Need for Influence, with David Hutchens (episode 148) Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228) Ignite Change Through Storytelling, with Nancy Duarte (episode 268) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Ryan Williams: The Influencer Economy Ryan Williams is a media strategist, international speaker, and author of The Influencer Economy*. His work has been featured in Inc. Magazine, Huffington Post, Success Magazine, Social Media Examiner and USA Today. Key Points The Three Anchor Stories: The Tearjerker story The Authority Story The Pay my Bills Story Leadership comes from storytelling The majority of us have great stories that we undervalue. Authenticity is having your actions match your words. Make your stories a conversation. In your stories, don’t discount your past successes. Resources Mentioned Making Ideas Happen* by Scott Belsky How to Win Friends and Influence People* by Dale Carnegie Made to Stick* by Chip Heath and Dan Heath The Brand Gap* by Marty Neumeier The Influencer Economy* by Ryan Williams Related Episodes The Four Critical Stories Leaders Need for Influence, with David Hutchens (episode 148) Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228) Ignite Change Through Storytelling, with Nancy Duarte (episode 268) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Emily Soccorsy and Justin Foster: Your Leadership Brand Emily Soccorsy and Justin Foster are from Root + River. They are brand strategists and marketers who believe that your brand is how other people experience what you believe. In this episode, Emily and Justin show us the key steps to create a framework for your leadership brand. Key Points Branding is something that begins inside of you. Much of branding is just uncovering what’s inside of you, articulating it, and then reflecting it outward. We’re living in a world where we can no longer get away with pretending to be something we’re not, so we have no alternative but to be ourselves. If you reverse engineer a brand failure, it’s usually because of a poor leadership decision, not a marketing problem. Whenever there is an outward branding problem, look inward. The most successful brands are the ones that have a minuscule chasm between their public brand and how they operate internally. Most missions come from suffering. What problem does the organization solve in the world? When there’s a connection to a belief, it becomes the message that then permeates every aspect of an organization. Branding becomes an invitation to believe what you believe. Our obsession with branding and marketing being finished is part of the problem. It’s always good for your brand to take a stand. Three questions to ask when building a brand: What do you believe in? What’s your mission? How do you create value in the world? Resources Mentioned Root + River An Open Letter on Branding Oatmeal v Bacon: Oatmeal is Boring, Bacon is Not - The Branding Book for People that Care* by Justin Foster Related Episodes The Five Elements Of Your Personal Brand, with Heather Backstrom (episode 133) The Four Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Stand Out, with Dorie Clark (episode 189) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Emily Soccorsy and Justin Foster: Your Leadership Brand Emily Soccorsy and Justin Foster are from Root + River. They are brand strategists and marketers who believe that your brand is how other people experience what you believe. In this episode, Emily and Justin show us the key steps to create a framework for your leadership brand. Key Points Branding is something that begins inside of you. Much of branding is just uncovering what’s inside of you, articulating it, and then reflecting it outward. We’re living in a world where we can no longer get away with pretending to be something we’re not, so we have no alternative but to be ourselves. If you reverse engineer a brand failure, it’s usually because of a poor leadership decision, not a marketing problem. Whenever there is an outward branding problem, look inward. The most successful brands are the ones that have a minuscule chasm between their public brand and how they operate internally. Most missions come from suffering. What problem does the organization solve in the world? When there’s a connection to a belief, it becomes the message that then permeates every aspect of an organization. Branding becomes an invitation to believe what you believe. Our obsession with branding and marketing being finished is part of the problem. It’s always good for your brand to take a stand. Three questions to ask when building a brand: What do you believe in? What’s your mission? How do you create value in the world? Resources Mentioned Root + River An Open Letter on Branding Oatmeal v Bacon: Oatmeal is Boring, Bacon is Not - The Branding Book for People that Care* by Justin Foster Related Episodes The Five Elements Of Your Personal Brand, with Heather Backstrom (episode 133) The Four Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Stand Out, with Dorie Clark (episode 189) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
David Hutchens, organizational story expert and author of Circle of the 9 Muses talks about how companies can create knowledge more effectively using stories.
Pete Mockaitis: How to Be Awesome at Your Job Pete Mockaitis is the host of the How to be Awesome at Your Job podcast, regularly listed as a top careers show on Apple podcasts. Key Points Your sense of ownership in your work can have huge consequences in how well things unfold. Self-efficacy has a large effect on your sense of ownership in your work. Try to connect the job someone is doing with the overall mission of the organization. The effects of micromanaging can be disastrous for an organization. When delegating a job, think about the critical components of the job and what you want the result to be, then let employees get the job done however they see fit. Delegation doesn’t have to be an all-in-one-shot type of thing, it can be done in stages. Steps to delegating: Watch me do this Help me do this Let’s do this together I’ll help you do this I’ll watch you do this. Resources Mentioned Albert Bandura The 80/20 Principle* by Richard Koch Essentialism* by Greg McKeown The ONE Thing* Gary Keller Jay Papasan Arthur Woods podcast episode Jeff McManus podcast episode Financial Intelligence* by Joe Knight Improve Your Financial Intelligence with Joe Knight (episode 244) Episodes from the How to be Awesome at Your Job podcast that may be of value to your team: Increasing Confidence by Increasing Self-Awareness with Dr. Tasha Eurich Making Stress Work for You with Dr. Melanie Greenberg Overcoming Self-limiting Beliefs with R. Michael Anderson Honing Your Persuasive Skills with Kwame Christian Communicating with Inspiration and Clarity with Mawi Asgedom Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) The Four Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Pete Mockaitis: How to Be Awesome at Your Job Pete Mockaitis is the host of the How to be Awesome at Your Job podcast, regularly listed as a top careers show on Apple podcasts. Key Points Your sense of ownership in your work can have huge consequences in how well things unfold. Self-efficacy has a large effect on your sense of ownership in your work. Try to connect the job someone is doing with the overall mission of the organization. The effects of micromanaging can be disastrous for an organization. When delegating a job, think about the critical components of the job and what you want the result to be, then let employees get the job done however they see fit. Delegation doesn’t have to be an all-in-one-shot type of thing, it can be done in stages. Steps to delegating: Watch me do this Help me do this Let’s do this together I’ll help you do this I’ll watch you do this. Resources Mentioned Albert Bandura The 80/20 Principle* by Richard Koch Essentialism* by Greg McKeown The ONE Thing* Gary Keller Jay Papasan Arthur Woods podcast episode Jeff McManus podcast episode Financial Intelligence* by Joe Knight Improve Your Financial Intelligence with Joe Knight (episode 244) Episodes from the How to be Awesome at Your Job podcast that may be of value to your team: Increasing Confidence by Increasing Self-Awareness with Dr. Tasha Eurich Making Stress Work for You with Dr. Melanie Greenberg Overcoming Self-limiting Beliefs with R. Michael Anderson Honing Your Persuasive Skills with Kwame Christian Communicating with Inspiration and Clarity with Mawi Asgedom Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) The Four Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Best selling author David Hutchens, author of The Circle of the 9 Muses talks about how storytelling in business supports learning and meaning-making.
David Hutchens, Author of Circle of the 9 Muse talks the art of organizational storytelling, his book, and how organizational storytelling and organizational learning work together..
David Hutchens: Circle of the 9 Muses If you’ve found telling stories awkward in leadership, David Hutchens shows us how to leverage practical storytelling for results. David previously appeared on CFL148: The Four Stories Leaders Need For Influence. Quotes The most important part of the work [of storytelling] is all the stuff that happens after a story is told. When you tell a story, that’s not the end of a conversation, it’s the beginning. —David Hutchens Instead of me saying, “Hey, this story is important,” I always ask the audience why it’s important, and let them make a case for it. And they always do. —David Hutchens When a group starts having meaning-making conversations together, they’re surprised at the feeling of connection that it creates. —David Hutchens You can stumble and stutter your way through the story, but if it’s the right story, and if it’s connected to the work that matters to us, then it can be transformational. —David Hutchens Resources Mentioned GO Team program* Leadership Story Deck* by David Hutchens Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens David’s email: David@DavidHutchens.com Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
David Hutchens: Circle of the 9 Muses If you’ve found telling stories awkward in leadership, David Hutchens shows us how to leverage practical storytelling for results. David previously appeared on CFL148: The Four Stories Leaders Need For Influence. Quotes The most important part of the work [of storytelling] is all the stuff that happens after a story is told. When you tell a story, that’s not the end of a conversation, it’s the beginning. —David Hutchens Instead of me saying, “Hey, this story is important,” I always ask the audience why it’s important, and let them make a case for it. And they always do. —David Hutchens When a group starts having meaning-making conversations together, they’re surprised at the feeling of connection that it creates. —David Hutchens You can stumble and stutter your way through the story, but if it’s the right story, and if it’s connected to the work that matters to us, then it can be transformational. —David Hutchens Resources Mentioned GO Team program* Leadership Story Deck* by David Hutchens Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens David’s email: David@DavidHutchens.com Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Susan Gerke: Go Team Resources Susan was last appeared on three prior shows: 21: Your Strengths and Blind Spots 138: The Four Unique Types of Teams 139: How To Maximize Team Performance You can discover more about Susan and her training materials at Go Team Resources. On a true team, the work is all integrated. Don’t create guidelines yourself and give them to the team. A starting point for how to create team guidelines is what did not work well on a previous team. “The dialogue that happens while team guidelines are being created is almost the highest value thing that happens.” -Susan Gerke It’s important to have everyone present at a team meeting. Creating operating guidelines is really foundational work for a team. If you don’t do these kinds of things for your team, where do you go when you’re struggling? How to keep it visible: Don’t go past 8 guidelines for a team Have a team rate themselves on each item immediately Assess the same number a regular meetings (monthly and then quarterly) Make changes along the way, but use a structured process Disagreement is the sign of a healthy team We also mentioned Susan’s business partner David Hutchens, who appeared on episode 148: The Four Stories Leaders Need For Influence Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Susan Gerke: Go Team Resources Susan was last appeared on three prior shows: 21: Your Strengths and Blind Spots 138: The Four Unique Types of Teams 139: How To Maximize Team Performance You can discover more about Susan and her training materials at Go Team Resources. On a true team, the work is all integrated. Don’t create guidelines yourself and give them to the team. A starting point for how to create team guidelines is what did not work well on a previous team. “The dialogue that happens while team guidelines are being created is almost the highest value thing that happens.” -Susan Gerke It’s important to have everyone present at a team meeting. Creating operating guidelines is really foundational work for a team. If you don’t do these kinds of things for your team, where do you go when you’re struggling? How to keep it visible: Don’t go past 8 guidelines for a team Have a team rate themselves on each item immediately Assess the same number a regular meetings (monthly and then quarterly) Make changes along the way, but use a structured process Disagreement is the sign of a healthy team We also mentioned Susan’s business partner David Hutchens, who appeared on episode 148: The Four Stories Leaders Need For Influence Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Bonni and Dave address questions related to strategic skills and other topics of interest to the Coaching for Leaders community. Bonni Stachowiak, Ed.D. Teaching in Higher Ed Audio question from Susan on how to develop strategic skills. Bonni recommended On Competition* by Michael Porter Question from Mark I just wanted to let you know I have been listening to the coaching for leaders podcast since somewhere around episode 100. Recently an opportunity came by to become team leader of the engineering department I worked in. Listening to the podcast for a while gave me enough mental support to take the step! Thank very much. I find that there are certain pro's and con's of assuming a leadership position coming from within the team instead of coming from outside the department of even outside the company. Maybe you can address this in an upcoming Q&A show. Dave also suggested a listen to the beginning of episode 120, with a more detailed response to a similar question Audio question from Diana Dave suggested episode 148 with David Hutchens for a fantastic foundation on storytelling Question from Guto I listen to your programs daily - Coaching for Leaders and Carnegie Coach - and this has helped me a lot to improve as Manager and Coach. I have a training project and wanted a your tips. The idea is to make a leadership development program, and the topic is: Lead yourself. As the program will mix coaching with training, I thought to use some coaching tools such as wheel of life, personal SWOT analysis, and mission & purpose. However the module requires 4 hours of training. My program so far has given two hours of training. What do you recommend to do more as a way of self-knowledge to train leaders to make a difference in business and in their teams? Feedback Join the conversation: http://coachingforleaders.com/170 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #174 on resources for leaders Thank you to Abdenour Hamiti, Kate Beatty, Kathleen Jameson, Jesse Robinson, Steve Stachowiak, Suzen Frost, Mike Dolan, Al Kou, Ashlyn Ours, Christiana Moore, Julie Smith, Robert Lowell, Anthony Daly, and Latasha Christian. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Bonni and Dave address questions related to strategic skills and other topics of interest to the Coaching for Leaders community. Bonni Stachowiak, Ed.D. Teaching in Higher Ed Audio question from Susan on how to develop strategic skills. Bonni recommended On Competition* by Michael Porter Question from Mark I just wanted to let you know I have been listening to the coaching for leaders podcast since somewhere around episode 100. Recently an opportunity came by to become team leader of the engineering department I worked in. Listening to the podcast for a while gave me enough mental support to take the step! Thank very much. I find that there are certain pro's and con's of assuming a leadership position coming from within the team instead of coming from outside the department of even outside the company. Maybe you can address this in an upcoming Q&A show. Dave also suggested a listen to the beginning of episode 120, with a more detailed response to a similar question Audio question from Diana Dave suggested episode 148 with David Hutchens for a fantastic foundation on storytelling Question from Guto I listen to your programs daily - Coaching for Leaders and Carnegie Coach - and this has helped me a lot to improve as Manager and Coach. I have a training project and wanted a your tips. The idea is to make a leadership development program, and the topic is: Lead yourself. As the program will mix coaching with training, I thought to use some coaching tools such as wheel of life, personal SWOT analysis, and mission & purpose. However the module requires 4 hours of training. My program so far has given two hours of training. What do you recommend to do more as a way of self-knowledge to train leaders to make a difference in business and in their teams? Feedback Join the conversation: http://coachingforleaders.com/170 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #174 on resources for leaders Thank you to Abdenour Hamiti, Kate Beatty, Kathleen Jameson, Jesse Robinson, Steve Stachowiak, Suzen Frost, Mike Dolan, Al Kou, Ashlyn Ours, Christiana Moore, Julie Smith, Robert Lowell, Anthony Daly, and Latasha Christian. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
David Hutchens: The Storytelling Leaders Leaders often hear about influence through storytelling, but don't know where to start. David Hutchens shares four stories to tell and how to get started. “It’s more important to tell a strategic story, to tell the right story, even if you don’t tell it particularly well.” -David Hutchens The starting point of telling stories is permission Storytelling is a skill that nobody really has to learn since it’s our natural language Leaders needs to give themselves permission to tell a story in their organization The 4 stories leaders need to tell Who we are stories - what it means to be us Think about the stories parents and caregivers told you when you were young about what it was like growing up for them When we do this, we impart information about what we believe and who we are today Every organization and team has an origin story David shared the origin story of General Electric A story from a leader always has a reason for telling it What are the identity and origin stories that you have? Vision stories - the future we desire These stories should be told in present tense language You can tell a story about somebody else that is already doing what it is you envision You might tell a story about someone else if it’s a big jump from where the organization is today Values in action stories - how the espoused values show up in our organization David mentioned Zappos and the stories they create about customer service The stories being told also affect how members of the organization make future choices The right story should reconnect people with why they really care about this work Change and learning stories - the stories about a time we tried something and learned from it This is generally the hardest story to tell Think about the leaders you’ve loved and appreciated the most (the best ones do this well) These stories can build culture and loyalty David shared the failure story of New Coke Here’s the structure: I tried something Here’s the bad result I got Here’s why I got that bad result Here’s how I’m now changing my behavior so I get a better result next time Don’t try to change your voice and be a professional storyteller: talk like you Resources Mentioned GO Team program* Leadership Story Deck* by David Hutchens Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens David’s email: David@DavidHutchens.com Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
David Hutchens: The Storytelling Leaders Leaders often hear about influence through storytelling, but don't know where to start. David Hutchens shares four stories to tell and how to get started. “It’s more important to tell a strategic story, to tell the right story, even if you don’t tell it particularly well.” -David Hutchens The starting point of telling stories is permission Storytelling is a skill that nobody really has to learn since it’s our natural language Leaders needs to give themselves permission to tell a story in their organization The 4 stories leaders need to tell Who we are stories - what it means to be us Think about the stories parents and caregivers told you when you were young about what it was like growing up for them When we do this, we impart information about what we believe and who we are today Every organization and team has an origin story David shared the origin story of General Electric A story from a leader always has a reason for telling it What are the identity and origin stories that you have? Vision stories - the future we desire These stories should be told in present tense language You can tell a story about somebody else that is already doing what it is you envision You might tell a story about someone else if it’s a big jump from where the organization is today Values in action stories - how the espoused values show up in our organization David mentioned Zappos and the stories they create about customer service The stories being told also affect how members of the organization make future choices The right story should reconnect people with why they really care about this work Change and learning stories - the stories about a time we tried something and learned from it This is generally the hardest story to tell Think about the leaders you’ve loved and appreciated the most (the best ones do this well) These stories can build culture and loyalty David shared the failure story of New Coke Here’s the structure: I tried something Here’s the bad result I got Here’s why I got that bad result Here’s how I’m now changing my behavior so I get a better result next time Don’t try to change your voice and be a professional storyteller: talk like you Resources Mentioned GO Team program* Leadership Story Deck* by David Hutchens Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens David’s email: David@DavidHutchens.com Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Our personality preferences influence every relationship we have, including those where we lead and coach. I welcome special guest and Innovate Learning senior facilitator Susan Gerke to discuss our strengths and blind spots in this episode. To reach me with questions, comments, or feedback: CoachingforLeaders.com/feedback Susan and I discussed the spectrum of directing vs. informing language. Here are a few of the resources from Susan: Go Team Resources Upcoming Webinar facilitated by Susan Gerke and David Hutchens (information forthcoming at this link in early February) The I in Team by Susan Gerke Coming up later this month: Creating Your Personal Vision - January 23rd Your 2012 Action Plan - January 30th What do you want to hear? Leave feedback (see below). Listener Feedback CoachingforLeaders.com/feedback I responded to a question from Fazila about the distinction between mentoring and coaching. Stay connected with this show on iTunes or on Facebook I'd love your feedback on this show as well as any questions or topics you'd like me to address in future shows: CoachingforLeaders.com/feedback See you in a week for the next episode!
Our personality preferences influence every relationship we have, including those where we lead and coach. I welcome special guest and Innovate Learning senior facilitator Susan Gerke to discuss our strengths and blind spots in this episode. To reach me with questions, comments, or feedback: CoachingforLeaders.com/feedback Susan and I discussed the spectrum of directing vs. informing language. Here are a few of the resources from Susan: Go Team Resources Upcoming Webinar facilitated by Susan Gerke and David Hutchens (information forthcoming at this link in early February) The I in Team by Susan Gerke Coming up later this month: Creating Your Personal Vision - January 23rd Your 2012 Action Plan - January 30th What do you want to hear? Leave feedback (see below). Listener Feedback CoachingforLeaders.com/feedback I responded to a question from Fazila about the distinction between mentoring and coaching. Stay connected with this show on iTunes or on Facebook I'd love your feedback on this show as well as any questions or topics you'd like me to address in future shows: CoachingforLeaders.com/feedback See you in a week for the next episode!