Podcast appearances and mentions of Amy Edmondson

Join us for a deep dive into the IVF patient journey with special guest Kelly Gonda, a passionate pharmacist and Fertility Nurse Practitioner. In this episode, we explore how pharmacists can improve safety, outcomes, and access to fertility treatment by understanding the science of in vitro fertilization and the medications involved.

In this episode, Ricardo discusses the impact of fear on project management and the role of psychological safety in transforming fear into positive and effective actions. Fears such as making mistakes, being judged, or losing your job can silence teams, hindering decisions and innovation. Psychological safety, a concept developed by Amy Edmondson, allows people to express themselves without fear of punishment. Leaders play a fundamental role in demonstrating vulnerability and encouraging participation. This does not eliminate discipline, but it dissociates it from fear, replacing it with respect and trust. Authoritarian cultures can generate quick results, but they compromise the team's potential. To reduce fear, genuinely listen to your team and share your own concerns. Projects are made by people, and people need trust. Listen to the podcast to learn more!

Neste episódio, Ricardo aborda o impacto do medo no gerenciamento dos projetos e o papel da segurança psicológica em transformar o medo em ações positivas e eficazes. Medos tais como errar, ser julgado ou perder o emprego, podem silenciar as equipes, prejudicando decisões e inovações. A segurança psicológica, conceito de Amy Edmondson, permite que pessoas se expressem sem medo de punição. Líderes têm papel fundamental ao demonstrar vulnerabilidade e incentivar a participação. Isso não elimina disciplina, mas a dissocia do medo, substituindo-o por respeito e confiança. Culturas autoritárias podem gerar resultados rápidos, mas comprometem o potencial do time. Para reduzir o medo, ouça genuinamente sua equipe e compartilhe suas próprias dúvidas. Projetos são feitos por pessoas, e pessoas precisam de confiança. Escute o podcast para saber mais!

Despite its popularity and promise, unfortunately, there are numerous misconceptions about the definition and practice of psychological safety. Inspired by Amy Edmondson's recent article in Harvard Business Review, I dive into the real meaning of psychological safety—it's about cultivating a space where open debates and the free exchange of ideas thrive, not an environment in which conflict or critical feedback is avoided. Discover how focusing on challenging concepts, not individuals, can foster innovation, engagement, and inclusivity within your team. I unpack why conflict and vigorous debate are not only natural but essential components of a psychologically safe environment.But who is responsible for this shared sense of safety? It's not just the leader's job. Drawing from my experiences as an executive coach, I emphasize the importance of bi-directional relationships within teams. Everyone plays a part in creating a safe space. Learn how implementing concrete behaviors and KPIs, while seeking external feedback, can help assess and improve psychological safety. Reflect on your own role and contributions to developing such an environment, not only in your professional sphere but in your personal life as well.What You'll Learn- Debunking common myths about psychological safety.- How to dynamically measure psychological safety within teams.- The impact of psychological safety on innovation and inclusivity.- The importance of shared responsibility in fostering psychological safety.Podcast Timestamps(00:00) – Misconceptions About Psychological Safety(20:13) – Psychological Safety is a Two-Way StreetKEYWORDSPositive Leadership, Psychological Safety, Constructive Conflict, High-Performing Teams, Open Debates, Free Exchange of Ideas, Combatting Misconceptions, Amy Edmondson, Navigating Conflict, Radical Candor, Collective Excellence, CEO Success

Could you be failing better? In this episode of Coaching Revealed, we share an exclusive keynote address from Amy Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School. This keynote was originally presented at the Institute of Coaching's 2024 Coaching in Leadership and Healthcare Conference. In a hyper-competitive business landscape, the possibility of failure creates a dilemma for business leaders. Balancing cutting edge innovation while striving for perfection leaves seemingly zero room for error. Edmondson describes how intelligent failures are an opportunity, and trial and error is something for us all to attempt to embrace. In this episode of Coaching Revealed, Amy Edmondson covers:The three types of failureThe shortcomings of  workplace cultures that reject failureThe criteria for how to make intelligent failures The leadership practices for psychological safety and failure 

Twee derde van de Nederlandse organisaties houdt zich bezig met sociale en psychologische veiligheid op de werkvloer. Maar daarover bestaan veel misverstanden. Want niet alles wat onprettig voelt, is ook daadwerkelijk onveilig.‘Er is nog nooit iemand ontslagen omdat hij zijn mond hield,' zegt Amy Edmondson, professor aan de Harvard Business School. Waarom is het zo moeilijk om je uit te spreken op het werk? En hoe leidt een onveilige werkomgeving tot zogenoemde corporate silence?In deze aflevering spreekt Or Goldenberg met journalist Daphne van Paassen over de betekenis van veiligheid op de werkvloer.Lees ook het verhaal 'Comfortabele conflicten' in De Groene Amsterdammer. Zie het privacybeleid op https://art19.com/privacy en de privacyverklaring van Californië op https://art19.com/privacy#do-not-sell-my-info.

Te gast zijn Rob Smits van Bureau Voor Durf en Laura Struijk en Josefien Kemper van Inspiratiebureau Struijk & Kemper en we spreken over leiden met moed. Inspiratiebronnen zijn de boeken van Rob zelf, Durf is te doen! en van Brene Brown, Dare to lead, waar Struijk & Kemper vanuit werken.Rob ontwikkelde zich van Amsterdamse lefgozer tot een oefenmeester in durven. De essentie van durven is voor hem in 1 woord dat je een durfdeuger moet leren zijn. Deuger, omdat je niet alleen je lef moet inzetten, dat nog maar een eerste impulskracht is, maar ook je moed en je waarden, waarvoor je in tweede instantie je denkkracht moet inzetten. Durf is deze beide krachten gebruiken. De impulskracht is een snelle trigger, die je moet leren waarnemen en vertragen tot een time-out, waarin je bewust vanuit je waarden kiest wat je uiteindelijk wilt en gaat doen.Fear the fear and do it anyway, zo vat Laura van Struijk & Kemper dit werken vanuit triggers samen. Ook zij en Josefien vinden dat je vanuit je why en waarden moet werken aan je leiderschap. Hun inspiratie vinden ze bij Brene Brown, die stelt dat je daarvoor de empathie en de moed moet hebben om te leren stoeien met kwetsbaarheid. Je moet als leider de verantwoordelijkheid leren nemen voor het herkennen van het potentieel in mensen en de moed hebben om hun potentieel te ontwikkelen. Belangrijk is dan het creëren van een cultuur van vertrouwen, waar Brene Brown de acroniem Braving voor gebruikt, of van psychologische veiligheid, een tweede concept van Struijk & Kemper, dat ze van Amy Edmondson hebben geleerd.Deze podcast is mede mogelijk gemaakt door schoolleidersopleiding ATTC, onderwijsadvies School Matters en rustplek De vallei van het goede leven.

Neste episódio especial do Podcast VendaMais, Karen Jardzwski volta do ATD 2025 — o maior evento de Treinamento e Desenvolvimento do mundo — trazendo novidades sobre o futuro da capacitação em vendas.Raul Candeloro e Marcelo Caetano conduzem essa conversa poderosa sobre o que realmente funciona (e o que está ultrapassado) quando o assunto é desenvolver times de comerciais com inteligência, propósito e impacto de verdade.

Send us a textIn this episode I sit down with renowned organizational designer and author Jurriaan Kamer to explore the high-impact concept of psychological safety—a key ingredient for healthy teams and effective leadership that often gets lip service but little follow-through.Psychological safety isn't just a buzzword—it's the bedrock of trust, collaboration, and innovation. So why do so many workplaces struggle with it?Together, we get into the heart of what psychological safety really means, the barriers that block it, and the leadership behaviors that foster (or destroy) it. If you're leading a team, supporting people through change, or working to create a culture of openness and accountability—this episode is your playbook.

Dr. Amy Edmondson is the Professor of Leadership and Management at Harvard Business School, a world-renowned expert on psychological safety, and the pioneering researcher who first identified and defined the concept. She is a #1 ranked management thinker by Thinkers50 and the award-winning author of several groundbreaking books including "The Fearless Organization" and her latest work "Right Kind of Wrong: Why Learning to Fail Can Teach Us to Thrive." Her research on team learning, psychological safety, and organizational innovation has transformed how leaders approach building high-performing teams across industries worldwide.Questions for personal reflection & journalingWhat specific moments in your life have shaped your relationship with failure, and how might these experiences be limiting your growth today? Consider the learning opportunities you might be missing by avoiding certain risks.What elements create psychological safety for you in your most comfortable environments, and how might you recreate these conditions in teams you lead or participate in?How do you typically respond when someone shares a mistake or failure with you, and what would a more curiosity-driven response look like in practice?What language patterns do you use when addressing setbacks with others, and how might you better separate events (failures, mistakes, losses) from a person's identity or worth?What specific questions could you introduce in your next team meeting to invite diverse perspectives, and how might these questions shift your team's dynamic toward greater psychological safety?Download my FREE 60 minute Mindset Masterclass at www.djhillier.com/masterclassDownload my FREE top 40 book list written by Mindset Advantage guests: www.djhillier.com/40booksSubscribe to our NEW YouTube channel: https://www.youtube.com/@MindsetAdvantagePurchase a copy of my book: https://a.co/d/bGok9UdFollow me on Instagram: @deejayhillierConnect with me on my website: www.djhillier.com

We all work in teams, from families, to companies, and everything in between. So what's the secret to doing it better? This hour, TED speakers share surprising strategies for successful teamwork. Guests include activist Hajer Sharief, social psychologist Amy Edmondson and private equity investor Pete Stavros. Original broadcast date: September 20, 2024.TED Radio Hour+ subscribers now get access to bonus episodes, with more ideas from TED speakers and a behind the scenes look with our producers. A Plus subscription also lets you listen to regular episodes (like this one!) without sponsors. Sign-up at: plus.npr.org/tedLearn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

Everyone makes mistakes. How do we learn from them? Lessons from the classroom, the Air Force, and the world's deadliest infectious disease. SOURCES:Will Coleman, founder and C.E.O. of Alto.Amy Edmondson, professor of leadership management at Harvard Business School.Babak Javid, physician-scientist and associate director of the University of California, San Francisco Center for Tuberculosis.Gary Klein, cognitive psychologist and pioneer in the field of naturalistic decision making.Theresa MacPhail, medical anthropologist and associate professor of science & technology studies at the Stevens Institute of Technology.Roy Shalem, lecturer at Tel Aviv University.Samuel West, curator and founder of The Museum of Failure. RESOURCES:"A Golf Club Urinal, Colgate Lasagna and the Bitter Fight Over the Museum of Failure," by Zusha Elinson (Wall Street Journal, 2025).Right Kind of Wrong: The Science of Failing Well, by Amy Edmondson (2023).“You Think Failure Is Hard? So Is Learning From It,” by Lauren Eskreis-Winkler and Ayelet Fishbach (Perspectives on Psychological Science, 2022).“The Market for R&D Failures,” by Manuel Trajtenberg and Roy Shalem (SSRN, 2010).“Performing a Project Premortem,” by Gary Klein (Harvard Business Review, 2007). EXTRAS:"The Deadliest Disease in Human History," by People I (Mostly) Admire (2025).“How to Succeed at Failing,” series by Freakonomics Radio (2023).“Moncef Slaoui: ‘It's Unfortunate That It Takes a Crisis for This to Happen,'” by People I (Mostly) Admire (2020).

In this thought-provoking episode, we sit down with Tobias Mayer—author, coach, and longtime voice in the Agile world—to explore the journey from his early discovery of XP (Extreme Programming) in 1997 all the way to today's debate around the death of Scrum. Tobias shares his personal transformation from developer to Scrum Master, his resistance to early XP, and how he learned great practices from developers he managed. We unpack his reflections on Agile's semantic drift, the role of Scrum Masters as change agents vs. bean counters, and what happens when teams do Agile without even knowing the Agile Manifesto.

Psychologische Sicherheit ist kein Kuschelkurs, sondern der Nährboden für mutiges Denken, ehrliches Feedback und starke Teamleistung. Amy Edmondson und Google zeigen: Sie steigert Innovationskraft, Lernfähigkeit und Performance um bis zu 35 %.Missverständnisse wie „Hier darf jeder tun, was er will“ blockieren echte Offenheit.Führung bedeutet, Räume zu schaffen, in denen man sich zeigen darf – auch mit Fehlern. Du erfährst, was psychologische Sicherheit wirklich ist – und was nicht.Und du bekommst konkrete Impulse, wie du sie in deinem Team stärken kannst.Viel Freude beim Hören! https://hbr.org/2025/05/what-people-get-wrong-about-psychological-safetyhttps://www.instagram.com/reel/DJ62PAFiSVE/?igsh=MXVlMWhibDlmYzR0Nähere Informationen zu Dr. Erika Maria Kleestorfer:Website: www.kleestorfer.comInstagram: https://www.instagram.com/erikamariakleestorfer/?hl=deLinkedIn: https://www.linkedin.com/in/dr-erika-maria-k-a18426/Buch: Purpose: How Decisions in Life are Shaping Leadership JourneysLove-Cards: https://produkte.kleestorfer.com/love-cardsEmail: office@kleestorfer.com Dieser Podcast wurde bearbeitet von:Denise Berger https://www.movecut.at

Giving up can be painful. That's why we need to talk about it. Today: stories about glitchy apps, leaky paint cans, broken sculptures — and a quest for the perfect bowl of ramen. SOURCES:John Boykin, website designer and failed paint can re-inventor.Angela Duckworth, host of No Stupid Questions, co-founder of Character Lab, and professor of psychology at the University of Pennsylvania.Amy Edmondson, professor of leadership management at Harvard Business School.Helen Fisher, former senior research fellow at The Kinsey Institute and former chief science advisor to Match.com.Eric von Hippel, professor of technological innovation at M.I.T.'s Sloan School of Management.Jill Hoffman, founder and C.E.O. of Path 2 Flight.Gary Klein, cognitive psychologist and pioneer in the field of naturalistic decision making.Steve Levitt, host of People I (Mostly) Admire, co-author of the Freakonomics books, and professor of economics at the University of Chicago.Joseph O'Connell, artist.Mike Ridgeman, government affairs manager at the Wisconsin Bike Fed.Melanie Stefan, professor of physiology at Medical School Berlin.Travis Thul, vice president for Student Success and Engagement at Minnesota State University, Mankato. RESOURCES:“Data Snapshot: Tenure and Contingency in US Higher Education,” by Glenn Colby (American Association of University Professors, 2023).Grit: The Power of Passion and Perseverance, by Angela Duckworth (2016).“Entrepreneurship and the U.S. Economy,” by the U.S. Bureau of Labor Statistics (2016).“A C.V. of Failures,” by Melanie Stefan (Nature, 2010).Ramen Now! official website. EXTRAS: “How to Succeed at Failing,” series by Freakonomics Radio (2023).“Annie Duke Thinks You Should Quit,” by People I (Mostly) Admire (2022).“How Do You Know When It's Time to Quit?” by No Stupid Questions (2020).“Honey, I Grew the Economy,” by Freakonomics Radio (2019).“The Upside of Quitting,” by Freakonomics Radio (2011).

In medicine, failure can be catastrophic. It can also produce discoveries that save millions of lives. Tales from the front line, the lab, and the I.T. department. SOURCES:Amy Edmondson, professor of leadership management at Harvard Business School.Carole Hemmelgarn, co-founder of Patients for Patient Safety U.S. and director of the Clinical Quality, Safety & Leadership Master's program at Georgetown University.Gary Klein, cognitive psychologist and pioneer in the field of naturalistic decision making.Robert Langer, institute professor and head of the Langer Lab at the Massachusetts Institute of Technology.John Van Reenen, professor at the London School of Economics. RESOURCES:Right Kind of Wrong: The Science of Failing Well, by Amy Edmondson (2023).“Reconsidering the Application of Systems Thinking in Healthcare: The RaDonda Vaught Case,” by Connor Lusk, Elise DeForest, Gabriel Segarra, David M. Neyens, James H. Abernathy III, and Ken Catchpole (British Journal of Anaesthesia, 2022)."Estimates of preventable hospital deaths are too high, new study shows," by Bill Hathaway (Yale News, 2020).“Dispelling the Myth That Organizations Learn From Failure,” by Jeffrey Ray (SSRN, 2016).“A New, Evidence-Based Estimate of Patient Harms Associated With Hospital Care,” by John T. James (Journal of Patient Safety, 2013).To Err is Human: Building a Safer Health System, by the National Academy of Sciences (1999).“Polymers for the Sustained Release of Proteins and Other Macromolecules,” by Robert Langer and Judah Folkman (Nature, 1976).The Innovation and Diffusion Podcast, by John Van Reenen and Ruveyda Gozen. EXTRAS:"The Curious, Brilliant, Vanishing Mr. Feynman," series by Freakonomics Radio (2024).“Will a Covid-19 Vaccine Change the Future of Medical Research?” by Freakonomics Radio (2020).“Bad Medicine, Part 3: Death by Diagnosis,” by Freakonomics Radio (2016).

In their pursuit of heightened productivity, organizations are leaving little room for failure. However, failures are an inevitable part of the innovation process and often serve as a precursor to breakthroughs. By solely focusing on productivity, organizations may be missing out on valuable opportunities for innovation that could propel them forward. In the worst-case scenarios, a failure-adverse climate can lead employees to hide concerns or problems, which can lead to potentially catastrophic issues. Amy Edmondson, the Novartis Professor of Leadership and Management at the Harvard Business School and author of "Right Kind of Wrong: The Science of Failing Well," shares her expertise on the Talent Angle podcast, offering insights on how organizations should shift their mindset toward failure and embrace it as a catalyst for growth and improvement. Amy C. Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School, is a management scholar best known for her research on psychological safety and team learning. She has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011 and was ranked No. 1 in 2021 and 2023. She is the author of eight books, including her most recent book, Right Kind of Wrong: The Science of Failing Well, and more than 100 academic articles.   Jessica Knight is a vice president of research in the Gartner HR practice. She leads research teams to identify best practices and new opportunities to address HR executives' most urgent challenges. Her areas of focus include employee experience, organizational culture, change management and the future of work.

We tend to think of tragedies as a single terrible moment, rather than the result of multiple bad decisions. Can this pattern be reversed? We try — with stories about wildfires, school shootings, and love. SOURCES:Amy Edmondson, professor of leadership management at Harvard Business School.Helen Fisher, former senior research fellow at The Kinsey Institute and former chief science advisor to Match.com.Ed Galea, founding director of the Fire Safety Engineering Group at the University of Greenwich.Gary Klein, cognitive psychologist and pioneer in the field of naturalistic decision making.David Riedman, founder of the K-12 School Shooting Database.Aaron Stark, head cashier at Lowe's and keynote speaker.John Van Reenen, professor at the London School of Economics. RESOURCES:"Ethan Crumbley: Parents of Michigan school gunman sentenced to at least 10 years," by Brandon Drenon (New York Times, 2024).Right Kind of Wrong: The Science of Failing Well, by Amy Edmondson (2023)."How Fire Turned Lahaina Into a Death Trap," by Nicholas Bogel-Burroughs, Serge F. Kovaleski, Shawn Hubler, and Riley Mellen (The New York Times, 2023).The Violence Project: How to Stop a Mass Shooting Epidemic, by Jillian Peterson and James Densley (2021)."I Was Almost A School Shooter," by Aaron Stark (TEDxBoulder, 2018). EXTRAS: "Is Perfectionism Ruining Your Life?" by People I (Mostly) Admire (2023)."Why Did You Marry That Person?" by Freakonomics Radio (2022)."What Do We Really Learn From Failure?" by No Stupid Questions (2021)."How to Fail Like a Pro," by Freakonomics Radio (2019)."Failure Is Your Friend," by Freakonomics Radio (2014).

Jeff Wetzler, co-CEO of Transcend and former Chief Learning Officer at Teach for America, joins us to share his journey in unlocking human potential through the power of inquiry. With a rich background in transforming educational landscapes, Jeff discusses his book "Ask: Tap into the Hidden Wisdom of the People Around You." Our conversation explores how leaders can use powerful questioningtechniques to uncover hidden insights within themselves and within their teams, fostering a collaborative and innovative environment that drives decision-making and shared understanding.Curiosity takes center stage as we unpack the concept of evidence-based leadership, where science meets real-world application. Jeff and I shine a light on the unspoken thoughts and challenges encountered in professional settings and the valuable insights that can be gained when these thoughts are communicated clearly and openly. We emphasizethe significance of creating a learning environment where honest feedback is encouraged, allowing mutual learning and problem-solving to flourish. Drawing from expert insights, including those of Amy Edmondson, we discuss strategies for crafting questions that genuinely seek to uncover deeper understanding.The transformative power of open-ended questions is a recurring theme throughout our discussion, offering listeners a tool to foster authentic dialogue and inclusivity. By contrasting open-ended questions with leading ones, we illustrate how genuine exploration can lead to higher-quality and more creative solutions. We highlight techniques for rekindling innate curiosity and fostering a more inquisitive mindset, encouraging a dynamic and innovative organizational culture. Whether you're a leader looking to enhance team dynamics or simply curious about the benefits of inquiry over advocacy, this episode offers a wealth of insights into harnessing the power of questions.What You'll Learn- How to utilize the power of inquiry to enhance leadership effectiveness.- Techniques for unlocking a team's full potential through curiosity.- The impact of masterful questioning on innovation within a team.- Ways in which open-ended exploration fosters inclusivity.Podcast Timestamps(00:00) - Unlocking Human Potential Through Questions(09:51) – How to Use Questions to Enhance Communication(19:42) – Curiosity: A Crucial Skill for Life and Leadership(33:24) - The Power of Open-Ended QuestionsKEYWORDSPositive Leadership, Unlocking Human Potential, The Power of Inquiry, Evidence-Based Leadership, Curiosity, The Art of Asking Questions, Open-Ended Questions, Organizational Behaviour, Creating A Learning Environment, Improved Decision-Making, Effective Communication, Leading with Vulnerability, Inquisitive Mindset, Questioning Techniques, Authentic Dialogue, Innovative Solutions, CEO Success

Is your teamwork not working? In this episode of HBR's advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Amy Edmondson, a professor at Harvard Business School and the author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. They talk through what to do when your team isn't communicating, doesn't respect its leader, or has one employee who's causing problems. Key episode topics include: managing teams, managing difficult people, managing conflict, team dysfunction, organizational culture, communication styles, feedback, trust, employee performance management, leadership styles, leadership Listen to the original Dear HBR: episode: Dysfunctional TeamsFind more episodes of Dear HBR:.Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

Kristen and Mike kick off their new Buzzword Breakdown series by tackling psychological safety, a term often referenced in leadership discussions without clear explanation. Created by Harvard professor Amy Edmondson, psychological safety is the belief that you won't be punished for speaking up with ideas, questions, or concerns. Research shows it's the #1 predictor of high-performing teams - more important than who's on the team. Despite its importance, many misconceptions exist around what psychological safety actually means and how to create it. Whether you lead a team or are part of one, understanding this concept can transform your workplace relationships and help everyone do their best work.Highlights:Introduction of the new Buzzword Breakdown series formatAmy Edmondson coined "psychological safety" in 1999 while researching hospital teamsPsychological safety is a team concept that predicts high performance (Google's Project Aristotle)Myth: It's about being nice (Reality: It's about candor with respect)Myth: You can declare a space "safe" (Reality: Actions create it)Myth: It's a luxury (Reality: It's essential for effective teams)Signs of low safety: silence in meetings, blame culture, fear of failureSigns of high safety: challenging ideas without fear, open discussion of mistakesLeaders create it through: admitting uncertainty, sharing lessons from mistakes, thanking people for speaking upLinks & Resources Mentioned:The Fearless Organization by Amy EdmondsonAmy Edmondson on LinkedInHBR: What Is Psychological Safety?HBR: What People Get Wrong About Psychological SafetyMcKinsey: What is Psychological Safety?Previous Love and Leadership episodes:#37 Workplace Buzzwords #31 Motivating Employees#38 How to Win Friends and Influence People#17 Interview with Rebecca YangPodcast Website: www.loveandleadershippod.comInstagram: @loveleaderpodFollow us on LinkedIn!Kristen: https://www.linkedin.com/in/kristenbsharkey/ Mike: https://www.linkedin.com/in/michael-s-364970111/Learn more about Kristen's leadership coaching and facilitation services: http://www.emboldify.com

Episode #349 // Psychological safety is a critical part of a high-performance culture. Unless people feel comfortable contributing their ideas and challenging the vocal majority, the team will easily slip into the complacency of groupthink. But psychological safety is often misunderstood, which is why we produced this mythbuster episode to debunk some of the commonly held misconceptions.I talk, from two different perspectives, about how the term ‘psychological safety' has been misappropriated: first from my own experience, then from a recent article by Amy Edmondson, who pioneered the concept.Most importantly, I give you the one practical step you need to take to put your team culture on the road to psychological safety.————————

AFFEN&Co 362, La Collégiale de l'AFFENavec Éric Melet, président de SoL France et co-auteur d'un ouvrage sur la psychologie positive (PP) au travail, explore l'apport de cette discipline dans l'entreprise, notamment à l'occasion de la réédition enrichie de son livre. Fort de son parcours managérial et de son intérêt pour la philosophie et le sens, Éric Melet souligne que son travail vise à partager ce qui l'a marqué en tant qu'opérationnel. L'ouvrage, intégré à la collection pratique "La boîte à outils" de Dunod, permet de "picorer" des informations et des exercices Il est crucial de distinguer la psychologie positive de la simple pensée positive Alors que la pensée positive est subjective et utile pour développer l'optimisme (comme la méthode Coué), la PP est une approche scientifique. Lancée en 1998 par Martin Seligman, son objectif est de comprendre scientifiquement les facteurs d'épanouissement et pourquoi les individus et les organisations fonctionnent bien, en complément de la psychologie traditionnelle axée sur les manques et la souffrance. Le courant européen de PP, auquel se rattache l'auteur, se caractérise par une perspective plus critique que certains aspects du courant nord-américain, insistant sur la responsabilité de l'entreprise, notamment concernant les conditions et l'organisation du travail, et pas uniquement la responsabilité individuelle du bien-être La PP peut être apprise et développéeIl ne s'agit pas de nier les problèmes existants, mais de choisir délibérément de voir d'abord ce qui fonctionne pour être mieux outillé face aux difficultés. Se concentrer uniquement sur les problèmes tend à les faire grandir Plusieurs concepts et pratiques sont mis en avant : L'optimisme contribue à l'épanouissement et peut être cultivé en travaillant sur son "style explicatif", c'est-à-dire la manière d'interpréter les événements (notamment les échecs) et de reformuler son discours interne. Cette idée de se concentrer sur ce qui dépend de soi renoue avec d'anciennes sagesses philosophiques La gratitude est fondamentale : réapprendre à apprécier et à s'arrêter plutôt que de courir après une performance maximale La connexion à soi implique de prendre le temps, se déconnecter pour identifier ses ressources et valeurs personnelles Connaître ses valeurs est essentiel, y compris au travail où des valeurs différentes peuvent entraîner des conflits. Un exercice dans le livre aide à identifier ses cinq valeurs clés et leur intégration professionnelle La dimension collective est aussi importante que l'individuelle. Construire des relations positives est un pilier au travail Se concentrer sur les forces de caractère des individus et des équipes, plutôt que sur les manques, demande un "recablage" car notre cerveau est naturellement câblé pour anticiper les menaces Les neurosciences confirment l'intérêt de la PP : le cerveau fonctionne mieux dans un environnement sécurisantLes émotions positives, comme la joie, élargissent l'esprit, favorisent la créativité, la résolution de problèmes et la connexion sociale La sécurité psychologique, concept développé par Amy Edmondson, est un facteur clé de performance des équipes, permettant d'oser exprimer des idées ou des erreurs sans peur du jugement. Google l'a identifié comme critère numéro 1 d'une équipe performante Pour intégrer la PP en entreprise, il est suggéré de commencer simplement, par exemple par des conférences incluant de la mise en pratique, ou des ateliers sur les valeurs ou l'appréciation des forces L'équipe elle-même peut devenir un "groupe de parole" favorisant la sécurité psychologique En résumé, la psychologie positive est présentée comme un outil pertinent pour reconstruire la confiance, favoriser l'épanouissement et améliorer la performance dans un environnement incertain, en soulignant l'importance d'une démarche à la fois individuelle et collective, soutenue par l'entreprise

Taavet Hinrikus, the co-founder of Wise, one of the world's biggest fintech firms, gives advice on forming and running teams. Andrew Palmer learns the secrets of teamwork in Afghanistan, Mumbai and Silicon Valley; and Amy Edmondson of Harvard Business School explains how to foster psychological safety.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you're already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.

Taavet Hinrikus, the co-founder of Wise, one of the world's biggest fintech firms, gives advice on forming and running teams. Andrew Palmer learns the secrets of teamwork in Afghanistan, Mumbai and Silicon Valley; and Amy Edmondson of Harvard Business School explains how to foster psychological safety.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you're already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.

Episode 1136 – Blame, Brains & the Behavioral BeefOn today's Rated R Safety Show, Jay Allen dives headfirst into the philosophical (and occasionally theatrical) debate tearing through the safety world right now.It started with a bold session at the Western Conference on Safety—“Investigations Done Differently,” featuring Jeff Lyth and Bruce Jackson. But when a longtime behavior-based safety veteran publicly questioned whether HOP (Human and Organizational Performance) has any evidence of reducing incidents or injuries… the floodgates opened.So today, we talk about it.Is HOP just razzmatazz—or is it the necessary evolution of how we treat error, people, and performance?Jay pulls receipts from:Amy Edmondson's work on psychological safety

Isabel Berwick is a journalist, podcaster, and advocate for workplace evolution. Having navigated the changing landscape of media and corporate culture, Isabel is dedicated to sharing her expertise on the future of work and career development and re-defining what ambition and fulfilment mean today. In this episode, we discuss the post-pandemic workplace, important distinctions between management and leadership, and the value of creativity. Isabel also shares insights from her upcoming book, "The Future-Proof Career", which offers insights into finding your purpose and achieving success in today's rapidly changing job market. As the host of the Financial Times's acclaimed podcast "Working It", and the hugely successful newsletter Isabel has been a leading voice in discussions about workplace dynamics and career progression, drawing on her extensive experience and conversations with industry leaders.  But Isabel believes that success isn't just about climbing the corporate ladder; it's about finding purpose and balance throughout one's working life. Her insights are invaluable for understanding the challenges we face in modern work environments. Check out her ‘Book for Emmeline' recommendation, as well as some of the other wonderful books and resources we discuss in this episode:  Book for Emmeline Recommendation:  The Phantom Tollbooth by Norton Juster https://www.amazon.co.uk/Phantom-Tollbooth-Essential-Modern-Classics  Other books and resources:  Ambition Redefined by Kathryn Sollmann  https://www.amazon.co.uk/Ambition-Redefined-Corner-Office-Instead/dp/1473679095  Arthur Brooks at The Atlantic https://www.theatlantic.com/author/arthur-c-brooks/ Bullshit Jobs by David Graeber https://www.amazon.co.uk/Bullshit-Jobs/dp/B07CTT2DT3/  The Fearless Organisation by Amy Edmondson https://www.amazon.co.uk/Fearless-Organization-Psychological-Workplace-Innovation/dp/1119477247  

Adrienne is digging into the Power Hour archives and today's episode comes from 2023. dAmy Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School. Renowned for her world-leading research into the concept of psychological safety, Edmondson has been named by Thinkers50 as the most influential management thinker in the world.In her new book, Right Kind of Wrong, Amy Edmondson - the world's most influential organisational psychologist - reveals how we get failure wrong, and how to get it right. She draws on a lifetime's research into the science of 'psychological safety' to show that the most successful cultures are those in which you can fail openly, without your mistakes being held against you.She introduces the three archetypes of failure - simple, complex and intelligent - and explains how to harness the revolutionary potential of the good ones (and eliminate the bad). And she tells vivid stories ranging from the history of open heart surgery to the Columbia Space Shuttle disaster, all to ask a simple, provocative question: What if it is only by learning to fail that we can hope to truly succeed? Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Scrum.org Community Podcast, guest host Lindsay Velecina is joined by Professional Scrum Trainer Joanna Plaskonka to answer lingering questions from her recent webinar on psychological safety in Scrum Teams. Joanna shares practical insights on measuring psychological safety using Amy Edmondson's model, handling micromanagement, and fostering safe environments even in challenging cultures. From using behavioral questions and action learning to creating psychologically safe retrospectives, this episode is packed with actionable ideas for Scrum Masters, leaders, and teams seeking high performance through trust and openness! 

What if healing isn't the same as curing? Dr. Amita Kalaichandran draws from her unique background in conventional medicine, public health, integrative approaches, and journalism to reshape our understanding of true wellness in ways that might surprise you.At the heart of this conversation lies a powerful distinction: while Western medicine excels at curing (removing disease), healing represents something far more profound—a return to wholeness that integrates illness and challenges into our lives. Amitha thoughtfully explains why even those facing terminal conditions can find healing, creating meaning and wholeness right through the end of life. This perspective challenges our cultural tendency to view death as simply "losing the battle" with disease.The discussion moves into fascinating territory exploring psychological safety in healthcare settings. Drawing from Amy Edmondson's groundbreaking research, we discover how the ability to speak up without fear creates not just better patient outcomes, but also nurtures innovation and prevents provider burnout. This concept extends beyond hospitals into every workplace, where a sense of belonging and voice directly impacts both individual health and organizational success.Perhaps most intriguing is Amitha's nuanced take on psychedelics as healing tools. She explains how substances like psilocybin and MDMA might work on the brain's default mode network to "untangle the knots" of fossilized thought patterns where traditional therapies sometimes fail. The conversation acknowledges both the promising research and necessary cautions while suggesting that these compounds might offer flexibility in thinking that many of us lose as we age.Don't miss this rich exploration of healing that weaves together cutting-edge science, ancient wisdom, and practical insights for anyone seeking a more integrated approach to wellness. Subscribe now and join us in reimagining what healing truly means for body, mind, and spirit.Free sample chapter -Lies I Taught In Medical School :https://www.robertlufkinmd.com/lies/Our sponsors:Complete Metabolic Heart Scan (20% off with 'LUFKIN20') https://www.innerscopic.com/ Fasting Mimicking Diet (20% off) https://prolonlife.com/Lufkin At home blood testing (15% off) https://pathlongevity.com/Mimio Health (15% off with 'LUFKIN') https://mimiohealth.sjv.io/c/5810114/2745519/30611 *** CONNECT***Web: https://robertlufkinmd.com/X: https://x.com/robertlufkinmdYoutube: https://www.youtube.com/robertLufkinmdInstagram: https://www.instagram.com/robertlufkinmd/LinkedIn: https://www.linkedin.com/in/robertlufkinmd/Facebook: https://www.facebook.com/robertlufkinmd Threads: ...

Send us a textIf your school avoids hard conversations, you don't have belonging. You have politeness.We confuse being nice with building belonging. But “nice” often means silence, avoidance, and surface-level smiles. Comfort isn't the same as safety. Harvard researcher Amy Edmondson coined the term psychological safety—the ability to speak up, take risks, and be vulnerable without fear.In “nice” cultures, people feel comfortable... but not safe. Real belonging requires vulnerability, not just harmony. Listen to this episode to find out how to move your culture from polite silence to real belonging—and why discomfort might be the missing piece.  Want more on this? 

In this final episode of the podcast before beginning his research sabbatical, your host Dr. Nathan Reiger welcomes high performing teams expert and scholar Amy Edmonson. She is a Professor of Leadership at Harvard Business School, author, and pioneer in the role of psychological safety in high performing teams. This conversation explores the science of failure and insights from Amy's new book Right Kind of Wrong: The Science of Failing Well, including the empowering components of compassion, vulnerability, and intelligent failure.    Key Takeaways: [3:05] What piqued Amy's interest in the topic of failure?  [4:15] The three main kinds of failure.  [6:12] What role does psychological safety play in failing well?  [9:56] Compassionate accountability is essential in conflict.  [11:32] The relationship between trust and conflict.  [12:02] Compassion mindset is essential in failing well.  [15:55] High performing teams don't always make more errors, but they report them quickly.  [17:55] What makes a failure intelligent?  [21:36] Failure is an option, not trying is not an option.  [22:44] Why should we acknowledge vulnerability to self and others?   [28:03] Amy's favorite visuals and tales of failure from Right Kind of Wrong: The Science of Failing Well.  [32:45] The potential role of AI in the face of complex failure.  [36:48] Amy's response to massive failure, such as plane crashes.  [38:30] Amy is a coping role model for failing well.    Mentioned in this episode: The Compassion Mindset Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier Visit Next-Element   Right Kind of Wrong: The Science of Failing Well by Amy Edmonson  Amy Edmondson on LinkedIn   The Compassionate Accountability Podcast is produced in partnership with Podfly Productions.   

In The Parlor Room's season two finale, host Chris Linnane shares his favorite questions and answers from his conversations with Harvard Business School faculty, including Christina Wallace, Felix Oberholzer-Gee, Amy Edmondson, Sunil Gupta, V.G. Narayanan, Nancy Koehn, and Anthony Mayo. Tune in for their insights into marketing, the future of work, psychological safety, and more.  Catch up on Season 2 of The Parlor Room: Amy Edmondson on Building High-Performing Teams: https://hbs.me/ade6yb9d Sunil Gupta on Data-Driven Digital Marketing Strategies: https://hbs.me/3j3jcpmw Anthony Mayo on What Makes an Effective Leader: https://hbs.me/3ttp4c56  Christina Wallace on Building an Entrepreneurial Mindset: https://hbs.me/2p87t4j8  Felix Oberholzer-Gee on the Frameworks of Business Strategy: https://hbs.me/yc3f5jb3  Nancy Koehn on How Crisis Brings Out Extraordinary Leadership: https://hbs.me/ycksfcds  V.G. Narayanan on How Accounting Connects the Business World: https://hbs.me/mry92699  Watch The Parlor Room on YouTube: https://hbs.me/4j99nbwc

Het is feest in de DenkTank opnamestudio. We tikken de 100ste aflevering aan. Dus is het tijd om even nostalgisch te worden en je een ‘the best of' van de afgelopen 100 afleveringen te presenteren.Christ en Hans maken de trip down memory lane en luisteren samen met jou terug naar een paar bijzondere verhalen en wereldberoemde gasten. Je hoort:De leefregels van Bibian MentelDe politie-anekdote van Jan van SettenMathieu Weggeman over een bijzondere autofabriekSander de Kramer over zijn werk bij daklozenEn drie wereldsterren: Tim Ferriss, Amy Edmondson en Simon SinekSmullen van een Grand Dessert boordevol lekkere hapjes. Dat is deze aflevering van DenkTank.

Business school professor and author Amy Edmondson shares her views on how we can make our workplace more productive, enriching, and positive for everyone.  By creating an environment with “psychological safety,” Amy says that organizations allow people to do their best work by not fearing to make the “right kinds” of mistakes and/or speaking up when things go wrong. Order Amy's book Right Kind of Wrong Chapters:01:08 Introduction of Amy Edmondson Host Bill Burke introduces guest Amy Edmondson, a renowned professor at Harvard Business School, known for her work on psychological safety.06:50 The Role of Managers in Psychological Safety The conversation shifts to the role of managers in understanding human behavior and fostering an environment where employees feel motivated to contribute 09:15 Hierarchy and Its Challenges The discussion delves into the impact of organizational hierarchy on psychological safety, with Edmondson explaining how it can inhibit open communication.  12:25 Creating a Safe Environment for Mistakes Edmondson discusses the importance of allowing employees to make mistakes and learn from them as a pathway to innovation.  16:30 Navigating Political Divisions at Work The conversation touches on the challenges of political divisions in the workplace and the importance of maintaining professionalism.  18:01 The Impact of Remote Work on Culture Edmondson reflects on how remote and hybrid work environments affect psychological safety and workplace culture. She discusses the need for face-to-face interactions to foster relationships and connectedness among team members. 23:41 Exploring the Right Kind of Wrong The focus shifts to Edmondson's recent book, ‘Right Kind of Wrong,' where she explores the concept of failing well.  28:40 Understanding Different Types of Failures In this chapter, we explore the distinctions between basic, complex, and intelligent failures, emphasizing the importance of recognizing these differences. The conversation highlights how basic failures stem from single mistakes, while complex failures arise from multiple contributing factors. 31:50 The Value of Intelligent Failures The discussion shifts to intelligent failures, which are the results of thoughtful experiments aimed at innovation. The speakers discuss how organizations can learn from these failures and even budget for them in research and development. 33:49 Learning from Failure: A Difficult Process This chapter delves into the challenges of learning from failure, emphasizing the emotional aversion many people have towards it.  35:29 Reframing Failure: Insights from Ted Turner The conversation highlights Ted Turner's perspective on failure, illustrating how he framed losses as learning opportunities. This chapter discusses the cultural shift needed to embrace mistakes as part of the journey towards success. 36:31 The Role of Optimism in Leadership In this chapter, the speakers explore the significance of optimism in effective leadership, contrasting it with blind optimism. They introduce the Stockdale Paradox, emphasizing the balance between maintaining hope while facing harsh realities. 41:49 Optimism vs. Realism in Leadership The discussion continues on the interplay between optimism and realism in leadership, highlighting research findings on how these traits affect team dynamics. The speakers share insights from their studies during the COVID-19 pandemic, illustrating the importance of transparent communication. 44:08 The Future of Business Leadership As the conversation wraps up, the speakers reflect on the qualities of young leaders entering the business world.  

Ethan Kross: Shift Ethan Kross is the author of the national bestseller Chatter and one of the world's leading experts on emotion regulation. An award-winning professor in the University of Michigan's top-ranked Psychology Department and its Ross School of Business, he is the Director of the Emotion and Self-Control Laboratory. He's the author of the new book, Shift: Managing Your Emotions--So They Don't Manage You*. Being a leader means that our emotions get triggered, often many times a day. While none of us can avoid those triggers, how we respond to them can make all the difference. In this conversation, Ethan and I explore his research on how to better manage our emotions. Key Points We often assume that approaching emotions is universally good and avoiding emotions is universally bad. Reality is much more nuanced. We can strategically use our senses to modulate our feelings. Music is a simple and powerful way to manage emotions proactively. Use playlists that align with the mood you wish to create. Using distancing language when talking to yourself (i.e. saying “you” instead of “I”) can help you regulate. Time shifting may help regulate your emotions. Ask yourself, how will I feel about this in a week? A month? A year? Different tools work for different people at different times. Experiment to help you determine what works best for you. Resources Mentioned Shift: Managing Your Emotions--So They Don't Manage You by Ethan Kross Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Find Helpful Advisors, with Ethan Kross (episode 516) How to Grow From Your Errors, with Amy Edmondson (episode 663) How to Handle High-Pressure Situations, with Dan Dworkis (episode 701) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

In this second special episode of season two bonus content, host Chris Linnane shares exclusive, never-before-heard clips from his conversations with Harvard Business School faculty members. Tune in to hear Amy Edmondson, Anthony Mayo, Felix Oberholzer-Gee, and Nancy Koehn discuss leadership, strategy, and resilience. Amy Edmondson on Building High-Performing Teams: https://hbs.me/ade6yb9d Anthony Mayo on What Makes an Effective Leader: https://hbs.me/3ttp4c56  Felix Oberholzer-Gee on the Frameworks of Business Strategy: https://hbs.me/yc3f5jb3  Nancy Koehn on How Crisis Brings Out Extraordinary Leadership: https://hbs.me/ycksfcds 

What if the way you think about failure has been holding you back? What if reframing failure could be a major breakthrough to unlocking your potential?Today's guest is Dr. Amy Edmondson, a Harvard Business School professor and one of the world's foremost authorities on leadership, psychological safety, and the transformative power of failure. Her research has redefined how teams thrive, how innovation happens, and how individuals can unlock their full potential.In this episode, we dive into Amy's framework for failure—how understanding the difference between basic, complex, and intelligent failures can reframe our approach to learning and growth. We also explore the tension between perfectionism and ambition, the significance of purpose in navigating setbacks, and why true belonging is rooted in authentic connection rather than seeking approval.If you're ready to rethink failure and discover how it can be your greatest teacher, then tune in for this insightful episode with Amy Edmondson.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Is Agile still relevant in today’s fast-paced world? Brian and Joshua Kerievsky reveal the four game-changing principles of Modern Agile that prioritize safety, empowerment, and continuous value delivery. Overview In this episode, Brian Milner sits down with Joshua Kerievsky, a pioneer in the Agile community and the creator of Modern Agile. They discuss how Agile practices have evolved, the critical role of safety and empowerment, and how to deliver value continuously in today’s fast-paced world. Don’t miss these insights into creating better teams, products, and results through simplicity and experimentation. References and resources mentioned in the show: Joshua Kerievsky Industrial Logic Joy of Agility by Joshua Kerievsky Modern Agile #33 Mob Programming with Woody Zuill #51: The Secrets of Team Safety with Julie Chickering Badass: Making Users Awesome by Kathy Sierra The Power of Habit by Charles Duhigg The Lean Startup by Eric Ries Experimentation Matter: Unlocking the Potential of New Technologies for Innovation by Stefan H. Thomke Agile For Leaders Mike Cohn’s Better User Stories Course Accurate Agile Planning Course Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Joshua Kerievsky is the founder and CEO of Industrial Logic and author of Joy of Agility. An early pioneer of Extreme Programming, Lean Software Development, and Lean Startup, Joshua is passionate about helping people achieve genuine agility through principle-based approaches like Modern Agile. Auto-generated Transcript: Brian (00:00) Welcome in Agile Mentors. We're back. And this is another episode of the Agile Mentors podcast. I'm here as I always am. I am Brian Milner and today I am joined by Joshua Kerievsky and really excited to have Joshua here with us. Welcome in Joshua. Joshua Kerievsky (00:16) Thank you so much, Brian. Happy to be here. Brian (00:19) Very excited for Joshua to be here. Joshua's been around for a while. He's been doing this for a long time. He said, you know, when we were talking before, and he's been involved with Agile before, it was called Agile. And, you know, that probably tells you all you need to know there. But a couple other things here about him, just so that you kind of can place him a little bit. His company is Industrial Logic, Inc. and he's the CEO and founder of that company. He has a book called Joy of Agility that's out there that I highly recommend. It's a really great book. And he's also closely associated with something that maybe you've been aware of, maybe you've heard of, maybe you haven't, but something called Modern Agile. And that's what I thought we'd focus on here for our discussion is really to try to understand a little bit about it. especially for those of you, maybe you haven't heard of it, haven't been around it before. So... Why don't we start there, Joshua? Tell us a little bit about what was the need that was trying to be filled with something like modern Agile. Joshua Kerievsky (01:19) Well, it goes back to a conference I attended in Prague back in around 2015. And I was giving a speech, a keynote speech there, and that ended. And then I went and said, well, I'm going to go join the OpenSpace. And I was just looking at what people were talking about at the OpenSpace. And at that point in time, I had already been experimenting with a ton of stuff that just kind of different from what we had been doing 10 years earlier or even later than that. I mean, just this was new things that we were doing, whether it was continuous deployment or ideas from lean startup or ideas from the pop and dykes and lean concepts applied to agility or just a lot of things that were just different. And none of the sessions I was seeing in the open space seemed to be talking about any of that stuff, like giving up story points or moving away from sprints until continuous flow. just nothing was being talked about. So I just said, well, I'm going to host a session, and I'll call it, I don't know, a modern Agile. And so that's as far as I got in terms of thinking about the name. I just wanted to run a session where we could talk about, there's a lot of new things we're doing that kind of display some of the older ideas. And they're very useful, I found. So the session ended up getting a lot of attention. 60, 70 people showed up there. So we had a big group. And it was well received. People were fascinated by the stuff that they weren't aware of. And so I then repeated this open space event in Berkeley. Like a month later, was Agile Open Door Cal in Berkeley was running and did it again. And again, there was tremendous interest. in this, so much so that I decided to write a blog and wrote the blog and started getting more conversations happening. And that sort of began the movement of describing this thing called Modern Agile. And it took a few twists and turns in the beginning, but it wasn't sort of, I guess, if anything, I felt like Agile needed to be a little more simple. in terms of what we were explaining, because it was starting to get very complex with frameworks, enterprise frameworks coming along like safe and just too many moving parts. And so what ended up happening is I wrote some things and people started to notice, there's kind of like four things there that are really valuable. One of them was The names changed a little bit over time. But anyway, what ended up was four principles emerged. And that really became modern Agile. Brian (03:58) That's awesome. just for listeners here, I've pitched attending conferences in the past. If you've listened to this podcast, you've heard me say that, and I'll create things come out of that. And here's an example, right? This is something that was open space discussion. Open space, if you're not familiar with that, at conferences, can, if there's an open space day or a couple of days, then anyone can present any topic they want. And whoever shows up is who shows up. And this one got a lot of attention. And a movement grew from this open space topic, which is awesome. So let's talk. You mentioned there's four principles here. And I like the distinction here we're making also between the frameworks and the practices versus the cultural aspects or the philosophy behind it. And returning to those roots a little bit more from what Agile originally was. So you mentioned there's kind of four areas of this. Let's walk our way through those. I know the first one, or one of the first ones here is make people awesome. So help us understand, what do you mean by make people awesome? Joshua Kerievsky (04:59) Probably the most controversial of principles, because you'll get people coming along saying, wait a minute, people are already awesome. What are you talking about? And it comes from my, I'm a big fan of Kathy Sierra. And her blog was incredible. And her book, she wrote a book called Badass, Making Users Awesome. And in her book, she was really wonderfully clear about Brian (05:07) You Joshua Kerievsky (05:24) that teams that build products ought to focus on the user of the products more than the product itself. In other words, she would say, don't try to create the world's best camera. Try to create the world's best photographers. Big subtle difference there. Like that is focusing so much on empowering the users, making them awesome at their work or whatever they're doing, whether it's art or accounting or whatever, whatever your product does, how can you give them something that elevates their skills, that gets them to a point of awesomeness faster? And that's what she was talking about. So I thought, what a wonderful message. And initially, I used language like make users awesome. you know, having been an entrepreneur myself and created products and sold them and You learn a heck of a lot when you make your own product. And we've made several products over the years at Industrial Logic, probably the most successful of which was our e-learning software. And that has taught me so many, so many lessons. One of them is you have to serve an ecosystem of people. You can't just make your main user awesome. What about the person who's buying the software? How do you make them awesome in terms of helping them buy something that's going to get used? If they buy your e-learning and they never use it, they've wasted a lot of money. So we've got to make sure that their reputation is intact because they made an excellent investment and it got used and it got into valuable, it created value in the company. So how do I make the buyer awesome? How do I make the person that like rolls out the licenses to people awesome? How do I make their experience awesome? How do I make my colleagues awesome so that we love what we're doing and really enjoy working together? So it kind of morphed from make users awesome to make people awesome. And it's so expanded. If anything, we set the bar higher. And all of the principles of modern agile are like unachievable. They're all kind of high bars, right? But they're the goal that we go towards. So that really is it. It's about creating Brian (07:23) Ha Joshua Kerievsky (07:35) you know, wonderful, you know, the in Great Britain, they use awesome kind of sarcastically sometimes, right? They'll say, well, that's awesome. You know, and so for them, it would be brilliant. You know, I thought of making an English version. We have many translations of modern agile, and I thought of making an English version, which would be a proper British English version, make people brilliant. But it's meant to be to empower folks to give them something. And it's so it is. Brian (07:43) Ha You Joshua Kerievsky (08:04) It does have a product focus in the sense of we're typically building a system or a product that someone's going to use and it's going to give them skills they didn't have before or abilities they didn't have before that are going to be very valuable. Brian (08:18) Yeah, I love that. And there's a sort of a servant nature to that servant leaders, not servant leadership as much, but servant nature of I'm serving these people and how do I, how do I serve them in a way that really empowers them? Kind of reminds me of like, you know, the, the great principle with, with dev ops of just, know, if I can, if I can empower the developers to be able to do these things on their own. And so they don't need someone else to come and check the box and do everything for them. You're making them awesome. You're empowering them to be more than they were otherwise. Joshua Kerievsky (08:54) Yes, yes, absolutely. I I think we've seen a history in the software field of a lot of tools coming along and helping. It's not just tools, it's also methods as well. I mean, I'm entirely grateful to the Agile software development movement because it helped nudge everything towards a far better way of working and to make us more awesome at our craft. yeah, you have to have a North Star though. If you're going to build something, You have to know, what are we going for here? What are we shooting for? And with Cathy's influence, again, it's not so much make the greatest product in the world. It's, that focus on the users, the people who are going to be using the work, using the product. Brian (09:34) That's really good. Let's talk about the second one then on my list here, the make safety a prerequisite. What was the point here behind this principle? Joshua Kerievsky (09:40) Yes. So starting probably around 2011 or so, I could not stand going to the Agile Conference anymore. It had just become too commercial and too filled with just people hocking stuff. And it just was bothering me too much. I couldn't go. So I ended up going to South by Southwest, which is an Brian (09:54) You Joshua Kerievsky (10:09) Enormous conference tens of thousands of people show up So it'd be 20,000 30,000 40,000 people showing up for these for this event, which is musical film technology just it's just wild and I came across this book by Charles Duhigg called the power of habit. He was there that year and In that book. Well, first of all that particular year was 2012 that I went my first year there it poured The rain, it was every day, it was unusual for that time, but it was just like pouring rain. So what could you do? I bought some books and I was sitting there in my room reading them. And I'm reading this book, The Power of Habit, and I come across this chapter called The Ballad of Paul O'Neill. Now who the heck's Paul O'Neill? Well, it turns out Paul O'Neill is this incredible guy, a complete business maverick. He ended up becoming the treasury secretary under Bush and not. in 2000 for a short period of time, but that's another story. And he ran Alcoa for about 13 or 14 years. And so the Ballot of Paul O'Neill is very much about what he did at Alcoa to turn the company around. And in essence, you could say he made safety a prerequisite. That safety was his guiding light in turning that company around, which meant left people empowered to do all kinds of things. So it went way beyond safety, but started there. And it's an incredible story. I've written about it in Joy of Agility. I got so into Paul O'Neill that I ended up interviewing his main lieutenant. And then I got a chance to interview him a couple of times. the man's a genius. He passed away a few years back. Absolute genius. this concept of safety started to really pull at me in the sense that I felt, first of all, extreme programming, and I'm a big practitioner of extreme programming, brings a tremendous amount of safety to software development. It may not be as explicit in saying safety, safety, safety. When you look at extreme programming, doesn't really talk about safety, but it's implicit. And these days, Kent Beck's much more vocal about, you One of his missions is to make software development safer for geeks. But safety to me is almost like I found my home. Like safety was something that, what I learned through Paul O'Neill was that it's a doorway to excellence. And he transformed a hundred year old company with safety. I would complain about companies we were working with that were 25 years old and had an embedded culture. Like, how are we gonna change this company? But safety started to be this thing that I hadn't really thought enough about, and making it explicit opened up a lot of doors, right? And I became very interested in the work of Amy Edmondson, who's extremely famous today, but back then she was not so famous. And huge fan of hers. I, you know, I can email her and she'll email me back and she wrote a nice thing about my book. So. She has done some incredible work there. And so when we talk about safety in modern agile, it's psychological safety. It's financial safety. It's any of the safeties. There are many safeties that we could talk about. And it looks at all of them, right? It's brand safety, software safety in terms of security. you know, of the software and on and on and on. So make safety prerequisite is vast and big in terms of what we're trying to do there. Making it a prerequisite means it's not an afterthought and it's not a priority that shifts with the winds. It is permanent. It is something that we know we have to have in place. And it's very, very hard to achieve. Just like make people awesome is hard to achieve. Boy, is make safety a prerequisite difficult. Brian (13:43) Hmm. Yeah, I love Amy Edmondson's work as well. I'm just kind of curious. does the safety kind of inclusive of things like quality as well? Do you intend that to be part of what you mean by safety? Joshua Kerievsky (14:11) Well, mean, to the extent that it makes it safer to do good software development. So if bugs are happening all the time, you can't make people awesome, typically if you don't have quality. If you have really poor quality, nobody's being made awesome. They're experiencing all kinds of problems with your product. So make people awesome and make safety a prerequisite are very much tied together. That is, there is no real excellence without safety. You could think you're having an excellent experience, so that all of a sudden there's a major problem, and boy, are you unhappy. So they really go hand in hand. You could have the most incredible restaurant, and then one day you've got food poisoning happening. Great, no one's come to your restaurant. So you will not make anyone awesome if you don't make safety a prerequisite, and quality is part of that. Brian (14:57) Awesome. Well, let's move on to the next one then, because the next category is one that just resonates with me a lot. Experiment and learn rapidly. What was kind of the thought behind this one? Joshua Kerievsky (15:06) Yeah, and this is one where it that's shorthand, if you will, because you can only fit so many words on a wheel there. But it's important to know that that really means experiment rapidly and learn rapidly. And that comes a lot out of it in the influences of something like Lean Startup. I'm a huge fan of that book and of Eric's work, Eric Reese's work. Brian (15:13) Ha Joshua Kerievsky (15:29) And the fact that we can experiment rapidly and learn rapidly rather than just building everything and then learning slowly. Right? How can we do cheap experiments quickly to decide what's important to work on and what isn't? Let's not build stuff nobody wants. Let's find more time with our customers and understand their needs better so we can build the right things that make them awesome. In other words, and a lot of these are interconnected. In many respects, modern Agile is a Venn diagram. ideally want all four principles to be overlapping. And right there in that middle is where you really want to be. Not easy. But experimenting, learning rapidly, yeah. So challenge yourself to find ways to do quick, cheap, useful experiments. You can do lot of unuseful experiments. Amazon experienced that. There's a story in my book about how Amazon had to start just shepherding the experiments a little more and having some better criteria. Because you could do an endless array of experiments and not get anywhere. There's a wonderful book called Experimentation Matters by a Harvard business professor. Wonderful book as well. But I love experimentation and learning. And I see it as critical to building great products. So that's that principle there. Brian (16:46) Yeah, there's a real difference, I think, in organizations that put value on that learning process. if you see it as a valuable thing, that we invest time to gain knowledge, then that really can truly make an impact when you go forward. I know I've talked about this in classes sometimes where people will say, isn't it a little bit selfish from the organization to try to always just figure out what's going to sell the best? or what's going to work the best in advance of putting something out. My response is always, well, yes, there is a benefit to the business, but there's a benefit to the customer as well because they would rather you work on things that they care more about. Joshua Kerievsky (17:24) That's right. Yeah. I mean, we once put out an experimental product to a large automotive company. And we were really excited about it. We had a whole list of features we wanted to add to it. But we were like, you know what? Let's just get this primitive version kind of in their hands just to see what happens. it turned out that we learned very rapidly that they couldn't run the software at all. There was some proxy. that was preventing communication with our servers from their environment. So it was like, excellent. We learned really quickly that instead of those fancy new features we want to add to this thing, we're going to fix the proxy problem. And to me, that's the nature of evolutionary design is that we create something, get it out there quickly, and learn from it rapidly and evolve it. So it goes hand in hand with that as well. Brian (18:11) That's awesome. Well, there's one category left then, and that is deliver value continuously. So what was the genesis of that? Thinking about delivering value continuously. Joshua Kerievsky (18:19) So that was heavily influenced by my own journey into continuous delivery and continuous deployment and that whole world. We got into that very early. I was lucky enough to catch a video by Timothy Fritz, who he worked with Eric at IMBU. And he coined the term continuous deployment. And that video is actually no longer on the Brian (18:43) Ha Joshua Kerievsky (18:44) But this was something that I became enamored of was doing continuous deployment. And we started doing it at Industrial Logic with our own e-learning software back in about 2010. And by the time you get to like 2015, it's like, hey folks, there's this thing where you can do a little bit of work and ship it immediately to production in a very safe way, a safe deployment pipeline. It's friggin' awesome. But the principle doesn't just apply to that because this modern agile is not just about software development. It's how can I work in a way that gets value in front of people as fast as possible? So for example, if I'm working on a proposal, great, I'm not going to work for two weeks and then show you something. I'm going to put something together, a skeleton, I'm going to show it to you and say, what do you think? Does this add value? Where would we improve this? Blah, blah, Again, going hand in hand with evolutionary design. continuous delivery of value is something that is a way of working. With artists that I work with, they'll do a quick sketch or two or three sketches of something first before we start settling in on which one do we like the best and how do we want to craft and refine that. So there's a way of working in which you're delivering value much more finely grained and approaching continuously instead of in bigger batches. Brian (20:05) Yeah. I love the connection there between artists as well, because I've got a background in music, and I'm thinking about how when you go to write a song or create a new work like that, you start off with the roughest of demo tapes, and you move from there to increasingly more sophisticated versions of it until you finally have the finished product. But no one thinks that's strange or thinks that's weird in any way. But you're right. Sometimes there's this attitude or kind of I think in some organizations of, we can't let anyone see that until it's absolutely finished, until it's done. Joshua Kerievsky (20:39) Yeah, yeah, and that maybe that's that there's some fear there, you know, because they don't want to be thought of as, you know, being lesser because they put something rough in front of someone. Whereas I view it as a, you know, to me, it's a sign of weakness when you when you only send something polished because you haven't had the courage or the sense of safety to put something rough where we can make better decisions together early on. So. There's a lot of learning, I think, around that. But it's a challenging principle of its own, deliver value continuously. And people would say, well, what does value mean? Value is one of those words where it's unclear, because you could improve the internal design of a software system. Is that value? It probably is. But you've got to be able to quantify it or prove that it's going to help make things more graceful in terms of flowing features out. yeah, quantifying, communicating what the value is. is important. I'm also a big fan of maximizing the amount of work not done, as it says in the manifesto. So how can we do less and deliver more sooner? Our motto in industrial logic now is better software sooner. And a lot of these principles go straight into that. that drives it. Brian (21:38) Yeah. That's really great. Yeah, I love these four principles and I think that they really represent a lot. There's a lot that's baked into each one of these things. And I'm sure as you kind of put this together with the community and started to talk more about it, I'm sure there were some challenges. I'm sure people came up to you and said, well, what about and how about this? Is there anything now looking back on this that you'd say, gosh, we really... really didn't quite cover this or, know, this is maybe I could fudge it and squeeze it in this area, but you know, there's this other thing that I really think would be important to kind of mention here as well. Joshua Kerievsky (22:28) Well, you know, it's funny, because I thought I was going to write a book. I started collecting stories. I love telling stories, and I find stories to be a great way to help educate people. Not the only way, right? But as part of some of the workshops I give, you tell a story. Hopefully it's a story that's sticky, that sticks in the person's brain. And over the years, I collected stories like that, stories of agility. I thought I'd be writing a book about modern agile when I started writing Joy of Agility. Gradually, as I wrote more and more stories, they didn't quite fit into all those four principles. And I think the lesson I learned there was that I was starting to talk about what pure Agile means, the word Agile. What does it really mean to be Agile? Whereas modern Agile is really almost in the context of product development, of building services or products for people. Whereas Agile itself is even more pure. And so the... the book itself got into the difference between quickness and hurrying, which you can relate to this. You could say experiment and learn rapidly. Well, OK, maybe we shouldn't rush it. Don't rush. Be quick, but don't hurry is one of the mantras in Joy of Agility. So adapting, right? Adapting, we talk about adapting all the time. So to be agile, you need to be able to adapt quickly. These four principles in modern agile don't say anything about adapting. Brian (23:46) Ha Joshua Kerievsky (23:48) So that's kind of implied, but it's not there. So it's a different lens on agility. If anything, I'd say the make people awesome principles are not meant to. It created some dislike, I'd say, from some people. It could have been called empower people, potentially, although a lot of people really love make people awesome. I don't know so much what I'd change there. I'd say we have a .org. So it's a modernagile.org is a website. There's a pretty large Slack community, which, know, four or 5,000 people on that. We don't certify anyone in modern agile, so there's no certifications, but it's something that is neutral in the sense that whether you practice Scrum or Kanban or Safe or whatever, these principles can influence you. And, you know, but again, this all came out of like, when I went to that open space conference in Prague, I had no idea I was going to talk about modern agile. You know, it was not like a predetermined thing. It was just like, my God, they're not talking about the modern ways we're doing stuff. So, and I always encourage people to, you know, keep pushing the limits and keep modernizing. I said to my own company the other day, our wonderful ways of working that we've been doing now for years that have evolved, they're probably antiquated as of today. You know, with generative AI, what would we do differently? Let's have a perspective on our own work as it needs to be modernized constantly. So the term modern in modern agile means always be modernizing, always be looking. Okay, I've had people say, well, Josh, some things don't need to be modernized. There's things that are just evergreen. They're classic. I'm like, absolutely. I'm not changing evolutionary design anytime soon. I find it to be quite useful in so many contexts. So yes, there's the evergreen stuff. And then there's the stuff where you can, indeed, discover a better way. The manifesto itself says, we are discovering better ways of working. Great. Keep that going. Keep modernizing and looking for easier, simpler, quick, easy grace. as the dictionary definition of Agile says, how can we work with quick, easy grace? That's always going to be improving, hopefully. Brian (26:12) Love that, yeah. And you're right, I mean, think there's some, to some people I think that there's, I guess at times an attitude of, you this is all new stuff or this is a brand new concept and something they don't really see the connection backwards in time to how these things are all built on other ideas that have been progressive over the years. So the idea of, yeah, this is, you know, we're, we're not saying that certain ideas are bad because now we're trying to modernize them. We're just saying we're trying to apply that same principle forward into kind of the context of today, which I don't see anyone should have a problem with that. Joshua Kerievsky (26:48) That's right. That's right. Well, and if you are experimenting and learning rapidly with your own process, which I highly encourage, chances are the way you work today will be different than it was yesterday. You will be exploring, like we use discovery trees today. We didn't use them before. Years ago, no one knew what a story map was. There wasn't such a thing as a story map. Now we have story maps. There's constant improvement happening. And you've got to be open-minded and willing to try new things and drop old stuff. We thought sprints and iterations and extreme programming was absolutely fundamentally part of the way to work. Then we started experimenting with dropping them and turned out, wow, this is pretty cool. We like this. It works pretty darn well for our purposes. That came through experimentation. some of our experiments were terrible, just terrible. It's not an experiment if you already know the outcome. keep pushing the limits of what can make you happier and more joyful at work in terms of producing great stuff. Brian (27:46) Awesome. That's great stuff. Well, I can't thank you enough for coming on, Joshua. This is great stuff. just, you know, we'll put all the links to the books mentioned and everything else in our show notes for everybody. But as Joshua said, you can go to modernagile.org and find out more about this if you'd like to. You'll find information there about Joshua himself or his company again is Industrial Logic, Inc. And, you know, his book again, just to mention that, Joy of Agility. We were talking how some people get that title a little mixed up or whatever, but it's just the three words, joy of agility. So just look out for that book. I think you'll find it a rich resource for you. Joshua, thanks so much for coming on. Joshua Kerievsky (28:25) Thank you, Brian. Thanks to you. Thanks to Mountain Goat and the folks there. And I really appreciate chatting with you. It was really wonderful.

Sunita Sah: Defy Sunita Sah is an award-winning professor at Cornell University and an expert in organizational psychology, leading groundbreaking research on influence, authority, compliance, and defiance. A trained physician, her research and analyses have been widely published in leading academic journals and media entities including The New York Times, Los Angeles Times, Harvard Business Review, and Scientific American. She is the author of Defy: The Power of No in a World That Demands Yes*. We often think of defiance as a snap judgement. Yet, it's so much more nuanced and purposeful than it often appears. In this conversation, Sunita and I explore the common patterns of defiance and how we can all do a better job of standing up for ourselves. Key Points We follow bad advice – even when we know it is obviously bad – to avoid appearing unhelpful. Defiance means acting in accordance with your true values when there is pressure to do otherwise. True defiance is not a snap judgement; it's a process. Acts of defiance are preceded by many moments of conscious compliance, when defiance is deferred. Five stages of defiance often emerge: (1) Tension, (2) Acknowledgement (to ourselves), (3) Escalation (vocalize to others), (4) Threat of non-compliance, and (5) Act of defiance. Vocalizing our concern to someone else is a key pivot point on the journey to ultimately saying no. Respond explicitly to these questions: (1) Who am I? (2) What type of situation is this? and (3) What does a person like me do in a situation such as this? Resources Mentioned Defy: The Power of No in a World That Demands Yes* by Sunita Sah Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Find Courage to Speak When It Matters Most, with Allan McDonald (episode 229) How to Build Psychological Safety, with Amy Edmondson (episode 404) How to Speak Up, with Connson Locke (episode 546) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Can failure be the secret ingredient to our success? As we stand on the brink of a new year, it's time to rethink how we perceive failure. Contrary to the traditional view of setbacks as purely negative, this episode unpacks the transformative concept of "failing well," inspired by Amy Edmondson's groundbreaking book, "The Right Kind of Wrong." We dissect failures into three categories: preventable, complex, and intelligent. Understanding these distinctions not only heightens our resilience but also enhances our capacity for growth, both personally and professionally. Through this lens, we discuss the importance of intelligent failure, where venturing into uncharted territories becomes a fertile ground for innovation and learning. As we prepare for 2025, the challenge is to embrace failure as a driving force for growth. By adopting acronyms like "First Attempt In Learning" and "From Action, I Learn," we emphasize the significance of learning through doing and experimenting. Rather than waiting for unattainable perfection, we learn valuable lessons through action and can use this feedback as a pivotal and far more accurate tool for refinement as opposed to reflection alone. With this mindset, we transform failures into valuable insights, enabling us to stretch our capabilities, refine our strategies, and ultimately, achieve a more enriching and fruitful year ahead. Let's get started! What You'll Learn: • Why our unhealthy relationship with failure holds us back. • Embracing intelligent failures as a catalyst for growth. • F.A.I.L. forward to achieve your goals.  • How to adopt a growth mindset for failure. • The importance of learning through action and experimentation Podcast Timestamps: (00:00) - What is Your Relationship with Failure? (04:20) - Not All Failures Are Created Equal (08:01) - Embracing Intelligent Failures for Innovation (19:06) – Looking Forward to 2025 Key Topics Discussed: Positive Leadership, Dealing with Failure, Achieving Success, Pursuing Goals, Amy Edmondson, Preventable Failures, Complex Failures, Intelligent Failures, Continuous Learning, Growth Mindset, Embracing Innovation, Minimum Viable Product, Feedback Through Action, Building Resilience, Insight Through Action, Embracing Challenges, Capitalizing on Opportunities, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/ Mentions:Right Kind of Wrong: The Science of Failing Well by Amy Edmondson

Leadership in 2024 was challenging, and 2025 promises to be even more demanding. With economic pressures, hybrid work complexities, and the rapid rise of AI, the expectations for leaders have never been higher. But the good news is we've packed the best leadership advice from 2024 into one powerhouse episode, giving you the tools to thrive in the year ahead. In this episode, Guy Kawasaki, Author & Chief Evangelist at Canva, kicks things off by sharing how a growth mindset and resilience can help leaders tackle challenges head-on and turn them into opportunities. Dr. Amy Edmondson, Novartis Professor of Leadership & Management, reveals why creating psychological safety and embracing “intelligent failures” is the key to innovation and team trust. Finally, John R. Miles, Founder & CEO of PASSION STRUCK, wraps it up with his next-level framework for mindset and behavior shifts, showing leaders how to unlock intrinsic motivation and lead with intention. Get all the insights you need to lead with confidence, inspire your team, and make 2025 your breakthrough year.   ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Stephen M. R. Covey: Trust & Inspire Stephen M. R. Covey is a New York Times and Wall Street Journal bestselling author and former CEO of Covey Leadership Center. He led the strategy that propelled his father's book, Dr. Stephen R. Covey's The 7 Habits of Highly Effective People, to become one of the two most influential business books of the 20th Century, according to CEO Magazine. He's the author The Speed of Trust and more recently Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others*. Despite everything we know about good leadership, a lot of places still operate in a command and control mindset. In this conversation, Stephen and I explore the key ways to shift from command and control to trust and inspire. Key Points In spite of all progress, most leaders today are still operating from a command and control mindset. The carrot and stick approach still dominates most organizational cultures and tactics. The biggest barrier to becoming a Trust & Inspire leader is when we think we already are one. People are whole people. The best leaders care for the body, heart, mind, and spirit. There is enough for everyone. Trust & Inspire leaders elevate caring above competition. Enduring influence is created from the inside out. The job of the leader is to go first. All people have greatness inside them. Trust & Inspire leaders work to unleash potential, not control it. Resources Mentioned Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others* by Stephen M. R. Covey Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Build Psychological Safety, with Amy Edmondson (episode 404) Leadership Means You Go First, with Keith Ferrazzi (episode 488) The Starting Point for Repairing Trust, with Henry Cloud (episode 626) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

In this episode of Transform Your Workplace, Brandon Laws interviews Harvard professor Amy Edmondson, diving into the idea of "intelligent failure" and the importance of fostering psychological safety within teams. Edmondson, author of The Right Kind of Wrong: The Science of Failing Well, shares insights on how stepping into unfamiliar territory often brings failure but also opens the door to critical learning experiences. Tune in to discover how leaders can cultivate an environment where employees feel empowered to take risks, address mistakes openly, and drive ongoing growth and innovation.   TAKEAWAYS Failure can lead to valuable insights if approached thoughtfully. Creating an environment where employees feel safe to voice concerns and admit mistakes is essential for fostering innovation and improvement. Teams that embrace failure as a learning opportunity are more likely to develop new ideas, improve processes, and grow from their experiences. Encouraging employees to take calculated risks without fear of judgment is critical to driving creativity and progress in the workplace. While fear can sometimes be helpful in dangerous situations, interpersonal fear in the workplace can stifle communication, prevent learning, and create unnecessary barriers. It's important to take the time to reflect on failures holistically, gathering insights from all team members to understand what went wrong and how to improve.   A QUICK GLIMPSE INTO OUR PODCAST 

Dan Dworkis: The Emergency Mind Dan Dworkis is Chief Medical Officer at The Mission Critical Team Institute. He's an emergency physician who helps individuals and teams apply knowledge under extreme pressure and perform at their best when it matters the most. He is the author of The Emergency Mind: Wiring Your Brain for Performance Under Pressure*. Every leader, at least occasionally, faces emergencies. In an emergency, the only way out is through. In this conversation, Dan and I explore the mindsets and tactics that will help us handle the most difficult situations. Key Points Emergencies are not just worse bad days. They are liminal — the only way out is through. Apply graduated pressure. Never allow suffering to be wasted. By going a bit slower, you notice where and why failures happen. Label an emergency with language that both recognizes the urgency of the situation and your faith in the team to resolve it. The room is always smarter than any one person in it. Tell people what problem they are working and your confidence level in it. Staying cool under pressure is not a fixed personality trait. You can get better by noticing and experimenting with what works for you (and doesn't) to handle high-pressure situations. Experience makes working under pressure easier, but you still need to practice for it. Notice what's effective (and not) in past and new situations before you experiment. Use situations in everyday life (a hard workout, an angry customer, getting cut off in traffic) to train yourself for responding in the toughest situations. Resources Mentioned The Emergency Mind: Wiring Your Brain for Performance Under Pressure* by Dan Dworkis Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Become the Person You Want to Be, with James Clear (episode 376) How to Build Psychological Safety, with Amy Edmondson (episode 404) How to Prevent a Team From Repeating Mistakes, with Robert “Cujo” Teschner (episode 660) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

The “Master of Disaster” Dr. Thom Mayer shares his most valuable lessons learned from leading during times of major crises. — YOU'LL LEARN — 1) The critical first step to leading well 2) The recipe for a great workplace culture 3) Why to suck down instead of up Subscribe or visit AwesomeAtYourJob.com/ep998 for clickable versions of the links below. — ABOUT THOM — Dr. Thom Mayer is the Medical Director for the NFL Players Association, Executive Vice President of Leadership for LogixHealth, Founder of BestPractices, Inc., Speaker for Executive Speakers Bureau, and Clinical Professor of Emergency Medicine at George Washington University and Senior Lecturing Fellow at Duke University. He is one of the most widely sought speakers on leading in times of crisis, patient experience, hardwiring flow, trauma and emergency care, pediatric emergency care, EMS/disaster medicine, and sports medicine. In sports medicine, his work at the forefront of changing concussion diagnosis and management in the NFL has changed the way in which these athletes are diagnosed and treated. His work in each of these areas has resulted in changing the very fabric of patient care.In 2022, Dr. Mayer helped lead a mobile team to Ukraine, caring for more than 350 internally displaced persons during the current war and training over 1,700 Ukrainian doctors, nurses, and paramedics. On September 11, 2001, Dr. Mayer served as the Command Physician at the Pentagon Rescue Operation and has served on three Defense Science Board Task Forces, advising the Secretary of Defense.He has published over 100 peer-reviewed articles, over 200 book chapters, and has edited or written 25 textbooks. His newest book, Leadership Is Worthless…But Leading is Priceless will be released on May 7, 2024 through Berrett-Koehler. He has won numerous awards, including the ACEP James D. Mills Outstanding Contribution to Emergency Medicine Award in 2018. He has also been named the ACEP Outstanding Speaker of The Year, ACEP's “Over-the-Top” (three times), and ACHE James Hamilton Award (three books).• Book: Leadership Is Worthless...But Leading Is Priceless: What I Learned from 9/11, the NFL, and Ukraine • Book: Hardwiring Flow: Systems and Processes for Seamless Patient Care • Email: thommayermd@gmail.com — RESOURCES MENTIONED IN THE SHOW — • Book: Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brene Brown • Past episode: 707: Amy Edmondson on How to Build Thriving Teams with Psychological Safety • Past episode: 832: How to Restore Yourself from Burnout with Dr. Christina MaslachSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We all work in teams, from families, to companies, and everything in between. So what's the secret to doing it better? This hour, TED speakers share surprising strategies for successful teamwork. Guests include activist Hajer Sharief, social psychologist Amy Edmondson and private equity investor Pete Stavros. TED Radio Hour+ subscribers now get access to bonus episodes, with more ideas from TED speakers and a behind the scenes look with our producers. A Plus subscription also lets you listen to regular episodes (like this one!) without sponsors. Sign-up at: plus.npr.org/tedLearn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

Maurice Ashley: Move by Move Maurice Ashley is a Chess Grandmaster, an ESPN commentator, a three-time national championship coach, and an author. In 1999 he earned the title of Chess Grandmaster, making him the first Black Grandmaster in the game's history, and in 2016 he was inducted into the US Chess Hall of Fame. He's the author of Move by Move: Life Lessons on and off the Chessboard*. There was a time that you could get a degree or a certification and you've be set on your learning for awhile. Those days are long gone. With change happening at the speed of thought, we must keep improving. In this conversation, Maurice and I discuss the mindsets and tactics that will help you keep growing. Key Points Jazz artists don't think about each note, but instinctively know how to make beautiful music. The best chess players are like this. Elite performers constantly look for ways to cultivate the beginner's mindset. Chess players who pay attention to the endgame are less likely to get caught up only in the tactics. The most vulnerable time for a chess player is when they have a big lead. Poor performers avoid spending time with their mistakes. The best players learn from them through debrief. Determine in advance where you need to stay hyper-focused. Temper overconfidence by posing additional in-game challenges for yourself and your team. Resources Mentioned Move by Move: Life Lessons on and off the Chessboard* by Maurice Ashley Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Actually Move Numbers, with Chris McChesney (episode 294) How to Prevent a Team From Repeating Mistakes, with Robert “Cujo” Teschner (episode 660) How to Grow From Your Errors, with Amy Edmondson (episode 663) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Mary Murphy: Cultures of Growth Mary Murphy is Professor of Psychological and Brain Sciences at Indiana University. She is also Founding Director of the Summer Institute on Diversity at the Center for Advanced Study in the Behavioral Sciences at Stanford University and founder and CEO of the Equity Accelerator, a research and consulting organization that works with schools and companies to create more equitable learning and working environments. She is the author of Cultures of Growth: How the New Science of Mindset Can Transform Individuals, Teams, and Organizations*. Many of us have heard the distinction between a fixed and a growth mindset. Turns out it's actually an either/or, and it's certainly not with our teams. In this conversation, Mary and I discuss how team collaboration can support a growth mindset. Key Points Nobody has only a fixed or a growth mindset. While we may favor one, all of us shift between them. Team culture is so powerful that it can either block or encourage a growth mindset. Mindset doesn't just affect perceptions and behaviors, it shapes the bottom line. To support collaboration, begin with a cues audit. Consider starting with affinity groups. It's misperception that cultures of growth are less data-centric than cultures of genius. The opposite is actually true. Don't eliminate competition, recast it. Consider how incentives align with supporting others and the organization as a whole. Traditional rating systems, especially forced-rankings, often reinforce cultures of genius. Resources Mentioned Cultures of Growth: How the New Science of Mindset Can Transform Individuals, Teams, and Organizations* by Mary Murphy Culture Cues Assessment Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger (episode 326) How to Build Psychological Safety, with Amy Edmondson (episode 404) Help Your Team Embrace Growth Mindset, with Eduardo Briceño (episode 644) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.