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Welcome to Episode 85 of 50Talk. Cathy and I are glad to back with you guys again this week. We are still on our groove putting this show out regularly.  We're putting this out right before your lunch or your drive home. Don't forget about our Social Media sites if you want more of us. You can find us on Facebook, Instagram and TikTok. Also if you use TunedIn for your podcast listening you can find us there now. We got a couple emails since the last episode and we are so happy So thank you Marc and Kyla for taking time out of your day to get in touch with us. First up is Kyla's topics and she wanted to know our opinion on the NetFlix docu-series Painkillers. We had already talked about that previously but thank you any way. She also wanted to know our opinion on the song "Bongos" by CardiB and Meagan The Stallion. Well now that you mentioned it we have an opinion....Of course!My man Marc also hit us up on our email wanting to know my stance on Deion Sanders and his career on the field compared to his coaching now at Colorado. I think Marc misunderstood my feeling about Deion but I hope I cleared it up. He also mentioned my support of Colin Kaepernick. I hope we answered your questions Marc and Thank you for the email.I watched the disastrous game this week against Oregon and they just didn't looked prepared for what Oregon was bringing. I think with all this hype the kids and coaching staff are getting lost. I think the loss will get them re-focused and back to earth. You just can't win them all the time. I have every confidence in Deion and his team. We also talk a little bit about Customer Service. This week I had a horrible interaction with SiriusXM and their automated texting/chat. Is this what we all are going to have to deal with from now on?  Has Customer Service turned into this? Next up we talk about "getting to comfortable in your relationships" and Cathy is bringing the knowledge. Y'all know we use this show as therapy so grab your chairs and buckle up. Your hearing this raw and uncut. Also, what do you guys do on "quiet days"? Days like that are the best. You get to grab a book or magazine and just chill. Are you al having them as well? Last up this week is my appearance on the Michael Smerconish Show on SiriusXM. I had a chance to call in and it was pretty cool I think. You can hear the phone call on our 50Talk Facebook page and also we continue the conversation from his show this week. We hope you guys enjoy the show and we will see you all next week. 

Hello and welcome to Ghoul Gals, the podcast that brings you the possibly true stories of weird little creatures and unearthly happenings. Each episode revolves around a different theme. So play a game with us and try to guess that theme before the end of the episode. Ghoul Gals is hosted by your favorite ghouls, Julie Smyth and Cassandra Litten. Help keep the night lights on by supporting us on Patreon: https://www.patreon.com/ghoulgals Edited by: Julie Smyth Music by: Kevin Macleod (public domain) Logo by: Kyle Parker (@kyleparkr) Follow us: TikTok @ghoulgals Instagram @ghoulgals, @ghouliesmyth, @casslitten Listen on Spotify, SoundCloud, Apple Podcasts, Stitcher, TunedIn, and Google Podcasts!

Andrew, Barry, Joe, and Dominic are joined by Director/writer/actor Josh Ruben (Werewolves Within, A Wounded Fawn, Scare Me, etc.). In short, Andrew fan boy's out, Joe gets advice on watching scary movies, and Barry manages to work Star Wars into the conversation. Rate, review, and subscribe, but also visit www.joshsmindhouse.com for all things Josh and make sure to check out A Wounded Fawn on Shudder.

Hello everyone! The job of being an educator can be difficult. For a profession that has so many highs, like seeing the growth of young people, it can also have many lows. In such times, it can be hard to be alone or feel like you are. Having educators in your corner, whether that's digitally on social media or in your building, can be career saving. To talk about this and how to build up your tribe, I have brought on Rae Hughart! Rae is a Middle Level Math Educator in Illinois, creator of the Teach Further Model, Instructional Assistant Professor at Illinois State University, and the Director of Training & Development for the Teach Better Team. In this episode we discuss: The value of talking with people you disagree with The power of community Finding your people The creativity present in all educators ...and so much more!     This episode is sponsored by Heinemann—the leading publisher of professional books and resources for educators—and their professional book, Tuned-In Teaching: Centering Youth Culture for an Active and Just Classroom. Ever feel like your classroom culture is stuck? Or that you're a little out-of-tune with your students? If so, Tuned-In Teaching is for you. This book is the road map for creating a classroom that is transformative for your students and revitalizing for you. You'll read about six practical ways to connect with your students and build a more active and engaging learning environment. By tuning in to the lives and culture of your students, you'll connect with them more meaningfully and teach them more effectively. Learn more and download a free sample at Hein.pub/TunedIn.

Hello everyone! Teachers and administrators live busy lives. We make hundreds of decisions every single day and dedicate the majority of our time serving and supporting others. This often leads us making little time for ourselves, especially with health and fitness.  I am guilty of this just like many of you probably are. My health often sits on the back burner while I work to do my job to the best of my ability. And just like you, I know this is unsustainable and wrong minded.  To hopefully help you and myself focus on steps we can take to insure we get to serve students and families long into the future, I have brought on Big Ron Jones to give us practical, real world advice on health and fitness. Ron Jones is a health and  wellness trainer who reaches tens of thousands of people with his videos and advice.  In this episode, we discuss:  What health is and how to define it Setting realistic goals Common myths in fitness The basics of calories  Fad diets and predatory gyms  ...and much more!      This episode is sponsored by Heinemann—the leading publisher of professional books and resources for educators—and their professional book, Tuned-In Teaching: Centering Youth Culture for an Active and Just Classroom. Ever feel like your classroom culture is stuck? Or that you're a little out-of-tune with your students? If so, Tuned-In Teaching is for you. This book is the road map for creating a classroom that is transformative for your students and revitalizing for you. You'll read about six practical ways to connect with your students and build a more active and engaging learning environment. By tuning in to the lives and culture of your students, you'll connect with them more meaningfully and teach them more effectively. Learn more and download a free sample at Hein.pub/TunedIn.

Hello everyone! Teach Me, Teacher has been very fortunate to feature so many amazing educators—especially in the literacy space. Our Top 10 Literacy Podcasts list gets tens of thousands of hits every month and spans educators all over the United States and grade levels. It's truly an honor to bring so many great talks to educators for free. Today, we get to continue adding to this list of amazing people and giants in the world of literacy who've been on the show with part two of our talk with Linda Rief. Linda is the author of Whispering in the Wind: A Guide to Deeper Reading and Writing Through Poetry, The Quickwrite Handbook, and Read Write Teach, to name a few. In 2021 she was honored with the Distinguished Service Award from NCTE and in 2020  received the Kent Williamson Exemplary Leader Award from the Conference on English Leadership, in recognition of outstanding leadership in the English Language Arts. Today we are discussing her latest book, Whispering in the Wind, engaging kids with poetry, improving schools, engaging kids through choice, creating Heartbooks, and so much more On a connected note: check out Linda on the G2Great chat on Twitter this week!   This episode is sponsored by Heinemann—the leading publisher of professional books and resources for educators—and their professional book, Tuned-In Teaching: Centering Youth Culture for an Active and Just Classroom. Ever feel like your classroom culture is stuck? Or that you're a little out-of-tune with your students? If so, Tuned-In Teaching is for you. This book is the road map for creating a classroom that is transformative for your students and revitalizing for you. You'll read about six practical ways to connect with your students and build a more active and engaging learning environment. By tuning in to the lives and culture of your students, you'll connect with them more meaningfully and teach them more effectively. Learn more and download a free sample at Hein.pub/TunedIn.

Hello everyone! Teach Me, Teacher has been very fortunate to feature so many amazing educators—especially in the literacy space. Our Top 10 Literacy Podcasts list gets tens of thousands of hits every month and spans educators all over the United States and grade levels. It's truly an honor to bring so many great talks to educators for free. Today, we get to add to this list of amazing people and giants in the world of literacy who've been on the show with the wonderful Linda Rief. Linda is the author of Whispering in the Wind: A Guide to Deeper Reading and Writing Through Poetry, The Quickwrite Handbook, and Read Write Teach, to name a few. In 2021 she was honored with the Distinguished Service Award from NCTE and in 2020  received the Kent Williamson Exemplary Leader Award from the Conference on English Leadership, in recognition of outstanding leadership in the English Language Arts. Today we are discussing her latest book, Whispering in the Wind, and how to guide and support students to deeper reading and writing through poetry. We discuss choice, the power of the written word, and the importance of writing journals in this part of our talk. Enjoy, and make sure to subscribe so you don't miss part 2 next week!   This episode is sponsored by Heinemann—the leading publisher of professional books and resources for educators—and their professional book, Tuned-In Teaching: Centering Youth Culture for an Active and Just Classroom. Ever feel like your classroom culture is stuck? Or that you're a little out-of-tune with your students? If so, Tuned-In Teaching is for you. This book is the road map for creating a classroom that is transformative for your students and revitalizing for you. You'll read about six practical ways to connect with your students and build a more active and engaging learning environment. By tuning in to the lives and culture of your students, you'll connect with them more meaningfully and teach them more effectively. Learn more and download a free sample at Hein.pub/TunedIn.

Can you imagine turning units without having to leave the office? In today's episode, we find out how a property management software can do just that. Joining Bob today is Kobi Bensimon, Founder of Showdigs – the only property management software with on-demand showing agents. It has completely disrupted the residential property management industry by providing a network of actively licensed real estate agents who are trained to handle showings, alongside an easy-to-use scheduling system for prospects.In this fascinating conversation, we find out how Showdigs works, the benefits of having a distributed workforce, managing more properties in a larger geographic area, and some key efficiency killers to look out for.Topics Covered:[2:53] Kobi Bensimon introduces himself and how he founded Showdigs.[6:14] How Showdigs works and how it helps reduce ‘windshield time'[11:12] The on-demand nature of the platform and the benefits of having a distributed workforce[13:10] Working with licensed active field agents through Showdigs[19:24] The interaction between a property management company and the agent[21:50] The importance of having trust in field agents through the platform[24:21] The typical workflow of making a listing[27:01] How to overcome inbox overwhelm[30:01] Handling the Move In Move Out (MIMO) process[34:16] Showdigs' process for documentation[36:13] How an agent looking for a side gig can join Showdigs [39:13] The importance of metrics and KPIs – and the ones to look out for[46:47] Kobi's story of emigrating from Israel to the US, and how he built his first property management tool, ActiveBuilding, after studying at MIT.Connect with Kobi Bensimon, Founder, Showdigs and ActiveBuildinghttps://www.linkedin.com/in/kbensimon/Find out more about Showdigshttps://www.showdigs.com/ Connect with Bob Prestonhttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

Is California in a housing crisis? This is a rhetorical question because the answer is an astounding YES!  In California, an estimated 150,000 citizens have become homeless or live in shelters, while over 7 million Californians have been impacted by gentrification and are living in poverty. The median home price in California has eclipsed $800,000. Meanwhile, California remains one of the most difficult places in America to build affordable housing.At the CALNARPM Conference in Napa Valley, April 21, 2022, Bob hosted and facilitated a panel in front of a live audience that addressed this topic. For this episode of Property Management Brainstorm, we've turned a recording of that panel into a podcast!  Bob posed some dicey questions to the expert panel which resulted in a lively discussion. Bob is joined on the panel by Oscar Wei, Deputy Chief Economist, California Association of Realtors; Aaron Eckhouse, Regional Policy Director, California YIMBY ; and Keith Becker, General Manager, DeDe's Rentals, Santa Rosa, CA.   Topics Covered[3:15] Bob, Oscar, Aaron, and Keith introduce themselves to the audience at CALNARPM.[5:50] A recent 60 Minutes segment, featuring Seattle, focused on the housing and homeless crisis in that city. Is there a comparison between what is going on in Seattle and our housing crisis throughout California.[11:30]  California's housing crisis is a complicated topic. What are the reasons we find ourselves in this situation?[18:45] California builds far below the approximately 180,000 homes needed each year, just to keep up with growth. So what is broken, why aren't we building?[25:55]  The supply of starter homes is shrinking by about 17% per year, a new generation of Californians don't want to be tied down to a mortgage, and institutional investors are paying cash for single family homes, all of which have an impact on our local housing stock. [37:10] With rents escalating at a rapid rate, are further protections needed for renters in California beyond AB 1482 and AB 3088?[47:45] Are corporations, property management companies, and private citizens doing enough to have an impact on our housing crisis?Connect with Oscar Wei, California Association of Realtorshttps://www.car.org/marketdata/podcastConnect with Aaron Eckhouse, California YIMBYhttps://cayimby.org/Connect with Keith Becker, DeDe's Rentalshttps://www.dedesrentals.com/Connect with Bob Prestonhttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

In a property management company, recruiting and maintaining staff members who fit within the company culture is one of the biggest business challenges. Most of us in the post pandemic world are running hybrid if not fully remote work routines so there is no reason to be tied by geographic boundaries. On this episode of Property Management Brainstorm, Bob speaks with Pete Neubig, CEO at VPM Solutions, about finding and retaining talent in your property management company. VPM Solutions is an online placement, payment, and training platform dedicated exclusively to the property management industry, to connect employers with virtual assistants.Topics Covered[2:55] Pete introduces himself and company, VPM Solutions.[6:25] What is going on with the “big quit” and why is it so hard to find good people to fill open positions in our companies?[12:30]  Pete explains how VPM Solutions works and walk us through the process of finding virtual employee candidates.[14:45] What is a Virtual Assistant and what are the positions within property management companies which a VA could be hired to fill?[18:00]  What is the typical savings a company may see in hiring a virtual staff member and why?[21:50] Are employers at risk at all in getting flagged by state employment regulators?[25:48] Differences between VPM Solutions and other virtual assistant companies.[27:50] What's involved in getting started with VPM Solutions and how much does it cost?[31:40] Pete talks about his side hustle as the host of NARPM Radio and tells a great story about his positive experiences in training and participating in Triathalons.Connect with Pete Neubighttps://www.vpmsolutions.com/Connect with Bob PrestonProperty Management Companies in San Diegohttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

On this episode of Five Minute Friday, Bob brings his excitement about the upcoming CALNARPM Conference, April 20th - 22nd, in Napa Valley, CA!This is a must attend property management conference, especially if you are a property manager or landlord practicing within the State of California. No kidding, it is the best state chapter conference every year and registration is only $295. Hurry and get registered now before it sells out! There will be an amazing slate of speakers, best networking you can find in the property management industry, and all within the ambiance of the California Wine Country in Napa, CA.We have two fantastic key note speakers:  Chip Eichelberger will be speaking on the ability to ‘Get Switched On' and be at your best consistently in your property management business. Holden Fox will share “The Million Dollar Client Experience” on leveraging the smallest changes that will generate outsized benefits.Throughout the conference you will also have your choice of listening to sixteen amazing breakout session speakers addressing property management paradigm shifts, legal changes, and compliance requirements in the state of California.There will also be a solutions and services tradeshow with twenty-eight  sponsors, showing and demonstrating what can make your property management business more profitable.Get registered today and we will see you there when we kick off the CALNARPM Conference and Tradeshow at 9 am on April 21, 2022 in Napa, CA! Check out the Conference Agenda and get your ticket here: https://narpmcalifornia.org/conference/ Register for the Education Courses on April 20th:Intro to Maintenance with Steve Schultz, MPM® : See More on NARPM.org and RegisterAdvanced Personnel Procedures with Kellie Tollifson, MPM®: Read More on NARPM.org and Register Connect with Bob PrestonSan Diego Property Managementhttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

On this episode of Five Minute Friday, Bob is talking trash! No, not the smack talk variety, but rather new California legislation which has taken effect regarding the disposal of organic waste. This is something for CA landlords and property managers alike to be aware of, especially for multifamily buildings and apartment communities. Why is California doing this? California throws away more than 6 Million tons of food waste every year and more than 24 tons of combined “green organic waste”. SB 1383 is the new law which aims to reduce the short-lived pollutants that many Californians are currently putting in our landfills. Why is this important? The reason is that landfill organic waste emits methane, a super pollutant that is more powerful as a greenhouse gas than CO2. SB 1383 advocates are targeting Californians to reduce organic waste disposal by 75% by 2025. For those wanting more information on SB 1383 and California composting requirements, visit the Cal Recycle website at this web link: California Composting Requirements Website:https://www.calrecycle.ca.gov/organics/slcp/ Thank you for joining Five Minute Friday, TGIF and we will catch you next week!Connect with BobSan Diego Property Managementhttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

The California legislative session for 2021 has come to a close and there is some important information to share about new California laws for 2022 pertaining to Covid 19 and tenants who may have suffered an impact. On this Five Minute Friday, Bob reviews the current status of the Covid Tenant Relief Act  and what California landlords and property management companies need to consider before taking action on a tenant for nonpayment of rent prior to March 30, 2022. Disclaimer, we are not an attorney and this by no means is intended to be legal advice or a complete legal review, but rather an overview of those landlord / tenant law changes that seem most important to be aware of during Q1 of 2022.The COVID Tenant Relief Act (CTRA) was initially passed by AB 3088, and was subsequently extended and modified several times in 2021, with the last extension being AB 832. Bob covers a review of AB 832, the creation of the COVID-19 Rental Housing Recovery Act, and steps that landlords need to take if rent is delayed by a tenant and not paid by the monthly due date between from October 1, 2021 through March 31, 2022. TGIF and we will back with another great FMF episode next Friday.Connect with BobProperty Management San Diegohttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

Let's go back to some of the best guest conversations from  last year in the “Best of Brainstorm 2021”, soundbites and highlights from leaders in the property management industry. Topics Covered[3:28] Episode 61 featured Mark Scott of Encore Realty in Bonita, CA and Daniel Rogers of All Seasons LLC in Colorado Springs, sharing their thoughts on moving away from the term "landlord" with a preference for "housing provider".   [6:40] In Episode 51, our guest was Niv Davidovich, of Davidovich Stein Law Group, who gave us an update on eviction law and squatters rights in California.[9:58] One of my fellow NARPM Regional Vice Presidents joined me on  Episode 54, AJ Shepard of Uptown Property Management in Portland, to talk about the ins and outs of real estate syndication.    [11:34] Three guests joined the show on Episode 59, Understanding Section 8 and the Housing Choice Voucher Program: Tyler Craddock, Governmental Affairs Director for NARPM, Patti Robertson of PMI Virginia, and Amanda Han of Cornerstone Properties in Hawaii. [15:18] Episode 53 featured Brad Larsen, of RentWerx San Antonio discussing opportunities that exist for property management companies in this amazing industry. [18:08] Joe Easton from Rent Manager joined us on Episode 52 to talk about Property Management Software, the various players, and where Rent Manager fits into the mix. .[19:54] Episode 60 featured Liz Cleyman of Grace Property Management in Thorton CO, Kellie Tollifson of T-Square Properties in Bothell WA, and Kathleen Richards of PM Made Easy and The Property Management Coach from Santa Cruz, CA. We discussed the importance of taking time away on vacation, and the benefit that results from having that down time. [22:40] Listen up to a clip from Episode 62: Tax Considerations for Real Estate Investors. Richard Hart covered tax related topics, from 1099s to 1031 exchanges. .We can't wait to keep it going in 2022 to bring you more valuable property management content!Connect with BobProperty Management San Diegohttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn, 

From our experience at North County Property Group as a landlord and property manager, it seems that for as many hours as there are in the day, there are three times as many interruptions that take you away from work that needs to get done.  In the office, you can easily lose your train of thought with everyday interruptions and if working from home you'll find lots distractions too. In small doses, distractions can actually be a good thing. Small breaks during the day often help to refresh your mind and prevent stress and burnout. But when you take too much time away from important work to deal with less important tasks, you're sabotaging your own productivity. What can you do to get a little more clarity and get rid of those distractions? 1. Turn off the background noise. 2. Have a calming mantra. 3. Clean up your office space, desk, and email inbox. 4. Focus on two top priorities each day and tackle one thing at a time. 5. Say no to checking your email and put your phone on silence.Are you up for the challenge to avoid property management distractions? TGIF, have a great weekend, and I will catch you next week with great topic on Five Minute Friday.Connect with BobProperty Management Company in San Diego https://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

At North County Property Group, we just love the month of January. No, not because of setting new year resolutions or starting yet another failed diet, but because it is the best time of year to kickoff new strategy and plans for our San Diego property management company.In this episode of Five Minute Friday, Bob shares his five ways to kick off 2022 with a bang at your property management company!  #1.  Develop your forecast, budget, and strategic plan.  #2.  Do an organizational checkup.#3.  Set team accountability and goals.  #4. Host a 2022 launch meeting. #5. Take the 15% budget trim challenge. Do these things and you will have a great start to 2022!  TGIF and I will catch you next week with great topic on Five Minute Friday.Connect with BobSan Diego Property Managementhttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

Pest control in rental properties is a challenging topic for any property management company. Treating for ants, termites, mice and other unruly pests is likely to come up in almost any residential property. And determining who is responsible for treating a rental property for pests can also be a sensitive topic. Is it the tenant's responsibility that a property may have a huge ant problem, or is it a severe problem that existed prior to move in and therefore may be the responsibility of the landlord? With Bob as a guest on this episode of Property Management Brainstorm is Tom Clements of PestShare, a company with a new approach to pest control with the goal of happier tenants and property owner savings. Have a listen to learn a lot about the importance of pest control and this new concept for property managers.Topics Covered[2:15] Tom Clements tells us about himself and the concept of PestShare.[3:00] The importance pest control when it comes to rental property care and maintenance.[4:15] When a pest issue emerges, get it reported and treated quickly. [9:20] Different pests may be specific to certain geographical areas and climates.[11:00] Are chemicals used in pest control safe and should property managers be concerned about tenant safety?[20:00] The importance of professional pest treatment within guidelines of state and local laws and ordinance.[21:10] The value proposition of PestShare and the power of numbers.[23:00] Tom explain the process and how it works for reporting and treating pest problems through PestShare. [29:30] We here last comments from Tom about including PestShare in a property manager's Resident Benefist Package and a special program PestShare offers to NARPM members.Connect with PestSharehttps://www.pestshare.com/Connect with BobProperty Management Company in San Diegohttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Amazon Music, Google Podcasts, Stitcher, Spotify,  TunedIn.

There is no denying that Property Management can be an all-consuming profession. Once a Property Management business is established, however, it can be a fun and fruitful enterprise. For those who are considering starting a property management company, will 2022 be a good year and is the timing right? On this episode of Property Management Brainstorm, host Bob Preston is joined by Kathleen Richards who will share her thoughts on starting her own company and coaching others how to do the same.  Kathleen is Founder of The Property Management Coach. She is also a nationally recognized coach, speaker, instructor, author, and thought leader for the last 30 years focusing on business, leadership, and specifically the field of property management.Topics Covered[2:30] Kathleen introduces herself and tells a bit about her coaching company, The Property Management Coach.[4:15] With all the changes in the real estate market and landlord/tenant laws, is this a good time to start a Property Management company? [10:10] Before starting a Property Management company, should that person to do an initial gut check to make sure they are cut out for it?[17:50] Success factors and the profile of a person who is well suited to start a Property Management company.[24:15] Buying an existing Property Management company vs. starting your own company ... which is the best approach?[28:15] Bob and Kathleen discuss buying a franchise to start a Property Management company.[31:15] Kathleen speaks about her approach and her "Three Step Approach" to running a successful Property Management company.[40:10] Kathleen shares her story about how and why she got her start in Property Management. [43:10] Kathleen shares her closing thoughts and to can reach her to learn more about her Property Management coaching and training. Connect with Kathleen Richardshttps://www.thepropertymanagementcoach.com/Kathleen's online course and traininghttps://pmdoneright.comConnect with BobProperty Management Company in San Diegohttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Amazon Music, Google Podcasts, Stitcher, Spotify,  TunedIn.

Happy New year and welcome back to Property Management Brainstorm podcast and the first Five Minute Friday in 2022!  We are back for 2022 and ready to go for in the new year with renewed energy and enthusiasm to bring you great content from the Property Management industry.In this episode of Five Minute Friday, Bob shares some of the topics he plans to cover in 2022 starting with how to kick start your year,  forecast and motivate your team for to achieve your identified goals and objectives. There are many Legislative Updates for 2022, including new California laws, compliance dates and other trends which will affect California residential landlords. Perhaps the most important of these are the most recent laws and laws forthcoming to related to the COVID-19 pandemic and the COVID-19 Tenant Relief Act (CTRA). So make sure and stay tuned for that!There are also a lot of new trends in the property management industry such as new technologies and approaches to everything from rent collection, application screening, to new forms of renters and landlord insurance, implement systems, where to find good property management coaching, and more!…. Exciting stuff to provide updates on for sure!So, stay tuned and get ready to brainstorm with us on some new topics and ideas for 2022.  TGIF and I will catch you next week with another hot topic of interest on Five Minute Friday.Connect with BobNorth County Property Grouphttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

Marketing is always changing, and the launch world is no different.On today's episode, I am sharing my predictions for trends in the launching world for 2022. If you want to stay ahead of the curve, stay tunedIn today's episode you'll hear:My 5 predictions for launching in 2022How I believe this one tacky strategy is finally coming to an endHow to serve your audience in the most complete way possibleThe long-forgotten strategy that is making a comeback!When you finish listening, I'd love to hear what you think! Take a screenshot of you listening on your device, share it to your Instagram stories, and tag me, @jess.oconnell_! Or join us in the Facebook group to share your takeaways! Or slide into my DMs, I'd love to hear what your biggest takeaways are! Subscribe and Review!Thank you so much for tuning in, and see you here next time on The Launch Fix Podcast!! Make sure you're subscribed so you're the first to know as soon as new episodes drop, and to get access to exclusive bonus content we reserve only for our subscribers.When you leave us a five-star review, we might feature it on an upcoming episode and give YOU a shout-out right here on the show! Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what you love most about the podcast. Your reviews really do help people find the show, and I LOVE hearing from listeners like you!Follow us!www.jessoconnell.comhttps://www.instagram.com/jess.oconnell_/https://www.facebook.com/groups/thelaunchfixpodcast

As a real estate investor or property manager, it's imperative that you have great representation regarding tax considerations. This is true, not only for running our own businesses, but also to provide the best possible advice if you have investment partners or investment property clients for your property management business. The key is planning to successfully and legally reduce tax liability in order to maximize after-tax income.On this episode of Property Management Brainstorm, host Bob Preston is joined by Richard Hart, of Hart & Associates, a tax consulting firm providing guidance and services to property managers and investors. Richard is also a NARPM affiliate for those of us who are members of the National Association of Residential Property  Managers. Richard and Bob explore tax related considerations that all property managers and investors will want to hear.. Topics Covered[2:40] Richard introduces himself, his tax accounting company Hart Associates, and how they can help you protect your hard earned money through legitimate and legal real estate tax planning.[4:25] Reactionary vs. proactive: Richard explains the most common tax mistake he sees from real estate investors and property managers.[7:25] From a tax and legal perspective, what is the best company structure is most favorable for real estate investors and property management companies?[10:15] Many real estate companies received Payroll Protection Program loans during the peak of the Covid-19 pandemic. What is the proper accounting method for showing these loans on your company books once the loan has converted to a grant?[13:10] Bob and Richard discuss the length of time real estate accounting and tax records should be retained in case of audit.[15:05] Richard reviews the process for handling foreign investors who are seeking property management for their USA based real estate investment.[20:45] IRS Forms 1099-misc and 1099-NEC, which one is right for reporting nonemployee income?[22:05] The "2 out of 5" rule of rental properties to claim the tax exemption on capital gains when a property is sold.[25:32] A quick overview of the concept of 1031 Exchange.[29:55] Real estate tax decution fundamentals. [33:10] Richard shares his closing thoughts and how you can reach him to learn more about tax considerations for real estate investors.Connect with Richard Harthttps://www.hartassociate.com/Connect with Bob Prestonhttps://www.ncpropertygroup.combob@ncpropertygroup.comThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

Property Management Brainstorm host, Bob Preston, wrote an article for the December issue of NARPM's Residential Resource Magazine, titled Ten Best Practices in Relationship Management. We thought it would be good to spend todays FMF on a quick review of those 10 best practices: Online Presence – This is where a cand interacting with your company digitally through your website or social media. CRM Software – Everything related to staying connected with that individual customer can be found in one place – names, addresses, numbers, contact info, and notes on the history of the relationship.Responsiveness – If you don't respond quickly, either too a new prospective customer or an established one, it will be impossible to forge a positive relationship. Building Trust – There is no silver bullet for this one, just using common courtesy – show up on time, respond when you say you will, bring solutions and not problems, be an expert not an instigator. Regular Communication – Staying in touch with your customers and keeping an open line of communication is of course critical to positive relationships. Reviews – While you have no control about what a customer may say, it stokes the relationship when you let them know how they can leave a review. Customer Appreciation – Your customers are more than a profit center and number on a spreadsheet. The are a living/breathing source of your good fortune to have paying clients and deserve to have a relationship with you. Giving Back – Showing customers you are a socially responsible company goes a long way toward indirectly improving what customers think of you. Dispute Resolution – It is highly likely that we all will face occasional conflict with a customer which provides an amazing opportunities to change the narrative, do the right thing, and show your ability to listen toward a mutually beneficial solution. Staying Ahead of the Curve – Embracing ways to improve your customer service by staying up on trends and adapting them to your company will go a long way to improve your relationship management.Relationship management is not always about the bottom line. Creating a company culture to treat others with respect will be the ultimate foundation for a great relationship management program, and you bonus, you will likely get new customers in the process!Connect with BobNorth County Property Grouphttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

As a landlord or property manager, do you ever feel like the word “landlord” comes with a negative connotation? The word has been in use for over 1000 years, dating back to an Old English concept, in which tracts of land were owned by a single person who came to be known as a "lord", and those occupying the land became bound and dependent on their lords for protection and of course obligated to pay rent for that privilege. Even though our culture has moved well beyond this ancient system, the lingering negative essence of the word "landlord" remains for many. For some in the industry, we need to change the narrative away from the term 'landlord" with a preference for "housing provider". On this episode of Property Management Brainstorm, Bob's guests are Mark Scott, of Encore Realty, in Bonita, CA and Danielle Rogers, of All Seasons LLC,  in Colorado Springs, CO. Both of our guests are involved in national, state, and local government affairs and action committees and have been advocating such a change in terminology.  Topics Covered[3:10] Mark and Danielle introduce themselves, tell us about their companies, and what they are doing to advocate changing this narrative from landlord to housing provider.[5:15] Mark explains his inspiration behind writing his recent article in Residential Resource magazine about this topic.[8:20] Is there a stereotype that landlords are bad guys and where does that come from?[10:55] Might this perception of landlords change now that the CDC has backed off on the eviction moratorium?[20:10] Should we as property managers and housing providers be more involved at the local level with our city councils and local leadership? [29:40] Mark and Danielle share their closing thoughts and how you can reach them to learn more.Connect with Mark Scotthttps://www.encorerealtysd.com/Daniel Rogershttps://www.propertymanagementincoloradosprings.com/Connect with Bob Prestonhttps://www.ncpropertygroup.combob@ncpropertygroup.comThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

We are very proud that North County Property Group has been awarded with the CRMC designation by the National Association of Residential Property Managers ( NARPM).  CRMC stands for Certified Residential Management Company and we are the only property management company in San Diego County to have this honor, only one of four in all of California, and one of less than 50 nationwide.  So what is the big deal and why are property management designations important?  The CRMC and other designations such as the Residential Management Professional (RMP) and Master Property Manager (MPM), shows the world and your local market that you are experienced, educated, have good processes, and have subjected yourself to an outside party for evaluation, audit, and certification.  Would you want someone who is not a CPA to handle your tax return?  I doubt it!  Likewise, why would you want someone who does not have a designation to manage your property? Designations are an endorsement of the property manager's systems, processes, policies, and compliance with state and national landlord/tenant law.Connect with BobNorth County Property Grouphttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

Hello and Labor Day weekend!  As the Summer winds down and we move into Fall, Property Management Brainstorm wants to say thank you for your trust and confidence as a listener of the podcast. Our objective, and Bob Preston's as well, is to be a trusted source of information for you as a real estate investor, landlord, or property manager. Counting you among our listeners is something for which we are especially grateful.We are also proud to announce that our podcast host, and CEO of North County Property Group, Bob Preston, has been elected to the Board of Directors for the National Association of Residential Property Managers (NARPM®). We thought our listeners would be interested to know that Bob will be serving NARPM at the national level for a two-year term as the Southwest Regional Vice President and board member, having been nominated and elected by NARPM members who are a group of property management peers within the industry.  If you are not familiar with NARPM, it is the industry association, trade organization, and lobbyist group for the residential property management industry. The organization currently represents more than 6,0000 property management members nationwide. So, it is a distinct honor for Bob to be serving in this capacity!TGIF, Happy Labor Day weekend. That's it for today's FMF and we will catch up with you next Friday!!!Connect with BobNorth County Property Grouphttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

As a landlord or property manager, do you ever feel like you just can't take a break from your property management job? Keeping your eyes on the ball so nothing falls through the cracks at your rental properties can be a never-ending concern. Maintenance requests, property viewings, leases to review and sign, tenant move ins, rent collection. Yikes! Research shows that many small business owners either don't take vacation, or when they do, it's a “working vacation”. On this episode of Property Management Brainstorm, Bob's guests are Kathleen Richards of PM Made Easy and The Property Management Coach in Santa Cruz, CA; Liz Cleyman of Grace Property Management in Thorton, Colorado; and Kellie Tollifson of T-Square Properties in Bothell, WA. Bob and the panel discuss the top five reasons why, even property managers, should take a vacation from their business. They will also share their own personal tips and secrets on planning that occasional escape and how it benefits their companies when they do find time away.  Topics Covered[2:40] Kathleen, Liz, and Kellie introduce themselves, tell us about their companies, and how they spent their most recent vacation.[10:15] Kathleen explains the inspiration behind writing her recent article in Residential Resource magazine about the importance of taking a vacation.[12:50] #1 Brainstorming New Ideas: this may at first seem counter intuitive when trying to get away from it all.[16:12] #2 You've Earned It: it is not selfish to take a vacation, it's a necessity![23:00] #3 Work/Life Balance: getting back in touch with the "why". [30:55] #4 Improve Productivity: achieve a happy, more satisfying life.[34:40] #5 Show Your Team You Trust Them: let your team demonstrate they've got things under control.[40:00] Summary with Kathleen, Liz, and Kellie sharing their closing thoughts and how you can reach them to learn more.Connect with Kathleen Richardshttps://www.thepropertymanagementcoach.com/kathleen@thepropertymanagementcoach.comConnect with Liz Cleymanhttps://www.rentgrace.com/aboutlizcleyman@gmail.comConnect with Kellie Tollifsonhttps://tsquareproperties.net/ktollifson@tsquaremanagement.comConnect with Bob Prestonhttps://www.ncpropertygroup.combob@ncpropertygroup.comThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

The Housing Choice Voucher (HCV) program, often referred to as Section 8, is federal government assistance, administered by HUD, for very low-income families, the elderly, and the disabled. The purpose of the program is to provide participants with affordable, decent, safe, and sanitary housing in the private market. Participants are provided with financial assistance, in the form of a voucher, so they can find their own housing within single-family homes, condominiums, townhouses, or apartments in any geographical location. The goal then, of the Section 8 program is to deliver on the promise of housing choice and opportunity for participating  individuals.On this episode, Bob  discusses the Section 8 program and some of its challenges. Joining the show on the panel is Tyler Craddock, the Governmental Affairs Director for NARPM; Patti Robertson of Property Management Inc (PMI)  Virginia; and Amanda Han of Cornerstone Properties in Aiea, Hawaii.  Topics Covered[2:15] Tyler, Patti, and Amanda introduce themselves and their companies.[3:15] Tyler explains the Housing Voucher Program and what reforms might be coming in 2021 and beyond.[7:00]  Patti and Amanda comment on why housing security and geographic choice have sometimes proved elusive.[11:05] Is the Section 8 program able to keep up with the ever tightening housing market?[16:15] Why the market pressures can sometimes make placing Section 8 tenants challenging. [20:55] The screening process for Section 8 participants.[23:00] Is HUD aware of these challenges and is there bipartisan support in Washington DC for reform?[24:05] Common misconceptions of Section 8 and the Housing Choice Voucher program.[30:00] Summary with Patti, Amanda, and Tyler sharing their closing thoughts on Section 8.Connect with Patti Robertson PMI Virginia https://www.virginiabeachpropertymanagementinc.net   Connect with Amanda HanCornerstone Properties Hawaiihttp://www.cornerstonehawaii.comConnect with Tyler CraddockNARPM Government Affairshttps://www.narpm.org/legislativeConnect with Bob PrestonNorth County Property Grouphttps://www.ncpropertygroup.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

Hello Brainstorm faithful!  We are happy to be back on the air with more Five Minute Friday and Property Management Brainstorm episodes, refreshed and invigorated after a month long hiatus for vacation, family time, and clarity breaks!  In this FMF, Bob makes the announcement  that he is now a NARPM® MPM®!  That is, the Master Property Manager designation from the National Association of Residential Property Managers. Bob has worked hard over the past year to achieve this designation and honor and describes his journey to obtain the award. At this time, Bob is the only MPM in all of San Diego County and one of only about 270 nationwide, so it is definitely a distinction to be proud of and is kind of a big deal! An MPM® designation is the highest that an individual member of NARPM can achieve. Obtaining the MPM sets a property manager apart due to the extensive education requirements, managing a minimum of 500 properties over a five year period, and giving back in the form of volunteer work and service to the NARPM organization.   Another update, North County Property Group has submitted its application to be considered for the CRMC® by NARPM. That is that is the Certified Residential Management company designation.  This designation is given to the company, not an individual, and requires an audit the day-to-day processes, accounting and legal practices, and confirmation of compliance with all landlord/tenant laws in the state of California.  We've not yet been informed of the outcome, but we are optimistic we have passed, and will keep you all posted.That's it for today's FMF, we are glad to be back on the air, and will catch up with you next Friday!!!Connect with BobNorth County Property Grouphttps://www.ncpropertygroup.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

Hello Brainstormers!  We hope you all had a very happy and safe 4th of July holiday and are enjoying your summer! It is great to have things open again for the beach, BBQs, and fireworks, wherever you may be. We needed a day off on the 4th and we are sure those of you in the property management business did too!  It's been tough to keep up with the show that past few weeks as we've been making some changes at North County Property Group to pivot back to a full reopening scenario in the State of California and at our company. Just like when the pandemic started and we had to put new policies in place to adjust to the stay at home orders, we are now rolling back some of the policies we had put in place and opening up our office in full again. June was an interesting month as we determined the rules implemented here in California and where we needed to pivot to adjust to full reopening. Bob is going to be taking some clarity time during the rest of July to enjoy time with his family, so we will be pausing our Property Management Brainstorm broadcasting for the rest of the month.  Property Management Brainstorm full episodes and Five Minute Fridays will back be back on the air with great content again as of early August, 2021. Thank you so much for subscribing, listening and supporting Property Management Brainstorm!  I'm going to be recharging  by batteries and will catch you soon in early August!Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

As a property manager or landlord, do you ever worry that you are not truly getting the full financial picture when screening tenant applications? A rental application may look quite good and complete, but in reality, some of the aspects that would be helpful in making a decision may not be visible. Wouldn’t it be cool if you could verify renter's income, payroll, past rent payments, NSF & overdrafts all in one, easy to pull, screening report? On this episode of Property Management Brainstorm, Bob speaks with Craig Schoen, CTO at Rentify.  Rentify is a company dedicated to helping property managers and landlords utilize a new approach to get that full picture of a tenant's financial strength during the screening process.Topics Covered[2:40] Craig introduces himself and the concept of "open banking technology" in their solution to tenant screening during the rental application process.[3:45] What is open banking technology and how long has it been around?[5:30]  Streamlining the rental application process.[6:15] Craig explains what is contained in the Financial Resume Report which is the output of the Rentify application process.[8:45]  How about landlord verifications and credit reports? Are these part of the Rentify solution?[14:00] How to make sure your process remains with Fair Housing guidelines.[15:30] Craig describes the entire flow of a prospective tenant submitting their rental application through Rentify.[18:30] Who pays for the Rentify application screening, the tenant or the property manager?[20:20] Craig describes the discount program Rentify offers to NARPM members.[21:00] Craig shares a personal story about his grandfather's success in the auto industry.Connect with RentifyRentify Discount for NARPM MembersConnect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

Bob Preston, host of Property Management Brainstorm, discusses the topic of relationship management in property management with Zach Williams of the Partnerships and Business Development Team at Podium.  Several of the best practices in relationship management involve connecting with customers through ongoing messaging touchpoints and online reviews.Podium is a customer messaging platform that can help property management companies achieve these ongoing touchpoints, ultimately bolstering their customer relationship management and loyalty. Zach joins Bob to tell us more about Podium and their messaging platforms.Topics Covered[2:15] Zach kicks things off by introducing himself and provide the quick elevator pitch about Podium.[5:30] Bob asks Zach to explain the difference between relationship management and interaction management for property managers. [6:20]  What specifically is meant by "messaging tools"? [8:08] Managing the messaging tools through the Podium software as a service dashboard.[9:45] Relationship management is over the entire “customer journey” of stakeholders with your property management company.[11:48] Getting specific: how Podium handles online chat and review management through text messaging.[13:50] With texting as the main communication interface, can you expect a higher response rate, say compared to email or phone messages?[17:11] Does it take additional staffing to handle the Podium platform? (ie, dedicated personnel to online chat and reviews).[18:45] Making the cultural shift to digital communications.[21:37] Podium's pricing and the partnership program discount for members of NARPM (National Association of Residential Property Managers).[24:55] Dave shares a personal story about how he came up with the idea for Certificate Manager.Connect to PodiumPodium Discount for NARPM MembersConnect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

As a landlord or property manager, do you ever worry that a maintenance vendor you send to a property might not have the correct insurance coverage? Dispatching a repairman with insufficient or expired insurance could create a liability on your property management business. Further, its a big job to track all of the insurance policies from vendors to make sure they remain in compliance with your standards for coverage. On this episode of Property Management Brainstorm, Bob discusses the topic of tracking certificates of insurance with Dave Bixler of Thimble. Dave explains a service called Certificate Manager that helps landlords and property managers make sure vendors and contractors have the right policy in place and provides for tracking Certificates of Insurance in one online location.Topics Covered[2:55] Dave Bixler introduces himself and Thimble.[4:15] Why it's  important to make sure that those vendors have proper insurance coverage. [4:55]  What type of insurance should a landlord and property manager make sure their vendors have in place before sending them to a property? [8:20] What should landlords and property managers obtain as proof of insurance from a vendor or contractor and how Thimble Certificate Manager can help keep these documents organized?[11:00] Recommended insurance levels for various types of contractor trades.[12:45] Best practices for utilizing Certificate Manager for tracking Certificates of Insurance.[16:15] Are certain contractor trades risker and require higher insurance limits? .[22:30] Obtaining insurance policies for one-time vendors or contractors who may be too small to afford annual insurance policies.[28:30] Thimble's program for members of NARPM (National Association of Residential Property Managers).[30:00] Dave shares a personal story about how he came up with the idea for Certificate Manager.Connect to Learn More About Small Business Insurance From ThimbleThimble Certificate Manager for NARPM MembersConnect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

In the crowded space of the property management industry, making sure your company is standing out in the crowd is more important than ever. Tech savvy property managers are using digital media to snag single family owners with through their online presence. So, what about you? Are you putting your best foot forward with digital marketing?On this episode of Property Management Brainstorm, Bob discusses the topic of digital marketing for property management companies with Nicki Callahan, Founder of Nest Publications. Nest Publications is a digital marketing group that is helping to drive property management business leads and revenue. Topics Covered[2:20] Nicki introduces herself and explains what Nest Publications is all about.[3:40] The concept of a "digital magazine" for promoting property management companies and their rental listings.[5:00]  Nest Publications is currently servicing 8 states, hopes to be nationwide soon. [6:15] Branding and content for the digital magazine.[8:10] How is the digital magazine for property management companies distributed?[13:12] Showing off the customized and branded digital magazine as a demo.[15:30] Nicki explains the pricing model for the digital marketing plans and provides information on the special discount offered to members of NARPM.[16:25] Tracking the metrics and KPIs of the digital marketing program.[18:25] Nicki shares a great story about her time growing up that shaped her approach to life and business.Connect to Nest Publicationsinfo@nestpublications.com Special Nest Program for NARPM MembersConnect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

California's Proposition 19, goes into effect on April 1, 2021,  offering many protections to California home owners. If you are a California homeowner or investor, could you take advantage of the new benefits provided under this new law? Today's Five Minute Friday offers a quick summary of what Prop 19 is all about.  1. Senior citizens often live in homes that are no longer a fit because it may be too large or far away from loved ones or medical providers. 2. Severely disabled individuals might live in a residence that is no longer safe or suitable. 3. California wildfire victims, possibly losing everything if their home was destroyed, could have property tax hikes if they desire to move to a new home.Because of these new advantages and if you meet any of the criteria above, this might be the time to selling your California home, even if it is a rental home or a vacation home.Have a listen to learn more about Proposition 19. If you are interested in taking advantage of Proposition 19 by selling your rental home or buying an investment property, our real estate sales division can help! Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube. 

So far in 2021, we have been featuring new opportunities in the property management industry. One area not yet explored on the show is Real Estate Syndication.  As a general definition, real estate syndication is a partnership between several investors. They combine their skills and capital to purchase and manage a property they otherwise could not afford. If you’ve got an eye for a good deal and good partners, this might be a great opportunity to explore in 2021, either as the syndicator or as an investor.On this episode of Property Management Brainstorm, Bob discusses the topic of Real Estate Syndication with AJ Shepard of Uptown Property Management, Portland Oregon. He and his company are expanding their business by syndicating real estate, pooling money from investors to buy larger, more profitable, and more stable projects. We are excited to hear what he has to say and how he views this area of opportunity for investors and property management companies. Topics Covered[2:40] AJ introduces himself, his company, and how he got started in Real Estate Syndication.[6:30] AJ gives explains the term “real estate syndication”.[9:00]  What are the possible legal and financial structures for real estate syndication arrangements? [12:25] When identifying a real estate syndication project, what comes first, the chicken or the egg?[16:05] Building an investor network for funding real estate syndication projects.[17:15] Bob and AJ discuss the various steps and sequence of putting a project and deal together. [22:10] Communicating with investors and sending a Private Placement Memorandum to present the financial structure of the project.[23:40] AJ provides his definition of Return on Investment, Cap Rate, and Internal Rate of Return (IRR).[28:25] As a syndicator, hiring yourself as the property management company.[32:50] Communication and information shared by the syndicator to the investors.[36:25] AJ shares a story of a family property located in Mexico that has been passed down through generations.Connect to Uptown Property Management and Syndication AJ Shepard on LinkedInConnect to the Westside Investor Network Podcast Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify,  TunedIn,  iHeart Radio and YouTube.

For the listeners who know Bob and his involvement in the National Association of Real Estate Property Managers, NARPM, you will remember that he is currently the President of the California Chapter.  Last week was the CALNARPM annual conference and it was quite an event!  For those who were not able to attend, Bob is dedicating this week's FMF to a quick overview of the conference and provides his top takeaways.  Maybe this will convince you, even if you are not in the state of California, that it is a must attend next Spring, when the conference will next be held, hopefully in person as a live event in either Palm Springs or Napa Valley.1) Great education opportunities – The conference had nineteen speakers on various topics related to being a landlord or property manager in the state of California. 2) Accessibility and low cost of attendance - This year the conference was conducted virtually, first time ever, due to the pandemic.  Because of the virtual platform, the costs were a lot lower which allowed  the cost of registration and attendance to be  way less than in previous years. 3) Legal updates -One thing that is always challenging in California is keeping up with new landlord and tenant laws and legislative action … ESPECIALLY during the current time of Covid 19, tenant protections, and eviction moratoriums. 4) Expert panel sharing – In addition to the great speakers, an expert panel talked about the juicy information that they learned, key nuggets and their top takeaways. This was in a sort of pro sports half-time show format and was super fun to be a part of and watch as the property management analysts deciphered the content from the workshops.5) JP Pawlin-Fry - A big highlight of the conference was hearing our key note speaker, J. P. Pawliw-Fry. He is a psychologist and international performance coach to Olympic athletes and coaches, senior business leaders at Fortune 500 companies, and the CIA. Quite inspiring.6) State of California representation from CAR, the DRE Auditor and FTB - This year we heard from the Chief Economist of the California Association of Realtors with insights on what to expect in 2021 in our real estate market. We also heard from the California Department of Real Estate how you should prepare in the event of an audit.  Finally, we heard about all of the obligations property managers face as a tax withholding agent from the Franchise Tax Board.All in all a great event!  If you missed it, all the more reason to attend next year!Learn more about the California State Chapter of NARPMCALNARPMConnect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and

Most everyone would agree that 2020 was a challenging year for running a business, regardless of industry. For many property managers, it’s great to still be standing after all of the challenges presented from the COVID-19 pandemic. As we enter 2021, maybe in the midst of planning and goal setting for the year, there is no better time to be pondering the business opportunities available in the property management industry. On this episode of Property Management Brainstorm, Bob discusses the topic or opportunities in property management with Brad Larsen, Broker/Owner at RentWerx in San Antonio, TX. Brad is very plugged into the industry so it's a lively discussion about some great opportunities in the industry that are ripe for the taking.Topics Covered[2:25] Brad introduces himself and company, RentWerx San Antonio as well as his upcoming conference PMMCON. He also shares his experience from the recent Texas freeze weather event.[5:45] A common theme in the industry - many plans and goals got tabled in 2020 during the peak of the COVID-19 pandemic. How many property management companies are regrouping in 2021 and things we learned in 2020.[8:30] Setting the context for discussing "opportunity" in property management. [11:50] Bob takes Brad through a "lightening round" to get his reaction and description on some new industry buzzwords: Virtual Showings, Remote Team Members, Process Automation, Artificial Intelligence, Zero Touch Leasing.[23:25] Overcoming resistance to change from your property management staff.[26:30] Why home sales as a realtor is huge opportunity for most property management companies. [29:35] Opening new property management territories - opportunity or huge challenge?[31:45] HOA management as an opportunity in property management.[33:40] Bob and Brad discuss in-house maintenance as a property management opportunity.[37:15] Brad shares a personal story about the importance of accounting standards and monitoring the company books.[41:10] Property shares the Property Management Mastermind Conference details (PMMCON) coming up May 20-22, 2021.Connect to RentWerx San AntonioBrad Larsen on LinkedIn:https://www.linkedin.com/in/rentwerxbrad/Learn more about PMMCON, May 20 – May 22, 2021:https://pmmcon.com/Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

Celebrate Black History Month with Tunedin's 1st ever movie review of Judas and the Black Messiah! How did y'all like the movie? All you Tuneys

Landlords have many responsibilities when it comes to renting their investment properties, working with their tenants, and keeping the property well maintained. On this episode of Five Minute Friday, Bob Preston provides his Top List of 8 Critical Landlord Responsibilities. 1. Comply with Anti-Discrimination Laws2. Preparing the Lease or Rental Agreement3. Make Legally Required Disclosures4. Know the Rules Regarding Security Deposits5. Follow Other Specific Aspects of Landlord/Tenant Law6. Provide for Habitable Housing Conditions7. Respect a Tenant's Right to Privacy8. Don't Retaliate Against a Tenant Who Exercises a Legal RightThat is Bob's top list of responsibilities, make sure and have a listen! There are many other important aspects not covered, so if you have any questions or would like to discuss further details, don’t hesitate to reach out to Bob or contact us at North County Property Group. Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

How much should a landlord expect to spend keeping their home maintained? It's a common question and there are some rules of thumb and considerations owners of rental properties can keep in mind when setting aside reserves to handle unexpected reserves.The 1% Rule: this popular rule says that 1% of the purchase price of your home should be set aside each year for ongoing maintenance. Using this logic, if your home is worth $450,000, you should set $375 a month for expected home maintenance and anticipate about $4,500 in repair costs during the year.The Square-Foot Rule: another practical approach is to budget $1 per square foot for annual maintenance and repair costs. This rule is slightly more consistent than the 1% rule because it's directly related to the size of the home. Keep in mind, however, that market prices for contractors and building materials can vary significantly from region to region. Using this logic, if you have a 3,000 square foot home, you should set aside $250 a month or $3,000 per year in anticipation of needed maintenance.Rent Rate Reserves Rule: This is a common sense approach for owners to set aside between 10-15% of owner distributions received for ongoing and unexpected maintenance purposes. Using this logic, if your home rents for $3,000 per month, you should be setting aside $300 - $450 a month for expected repairs. The Blended Approach: Which rule is right for you? One way to hedge a bit is to blend the various methods. Using this logic, you would calculate all of the previous three rules of thumb (1% rule, Square foot rule, and Rent Rate rule), then average them out. Regardless of your method for estimating annual maintenance costs, some conservative landlords might then add 10% for each factor such as age of the home, weather, overall condition, etc. It seems reasonable to me to expect an older home in harsh weather will need that extra attention to maintenance.This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

On this episode, Bob discusses the evolution of the property management software market with his guest, Joe Easton, Channel Partner Account Manager, at one such solution called Rent Manager. Joe shares his views about the property management software market and about Rent Manager, which combines many features needed by property managers to run their businesses into a single integrated solution. Topics Covered[2:30] Bob greets Joe Easton to the show and asks him to introduce himself and product, Rent Manager.[4:25] Where does Rent Manager fall on that spectrum of the various property management software solutions available?[6:25] Joe describes Rent Manager's differentiation and strategic advantage from the other property management software platforms along that spectrum. [7:50] How Rent Manager avoids feature creep and prioritizes which new features to implement.[10:15] Joe describes the critical feature sets of the Rent Manager software and the importance of integrated communications within the platform.[16:30] How property managers should determine the technologies to adopt within their property management company. [20:15] Rent Manager is described as being exceptionally customizable and ideal for properties of every size. Joe explains what that means and gives examples.[23:20] Integrating with other technology solutions within the property management software.[28:00] Joe describes his journey from the beginning of his career to finding his dream job at Rent Manager.[31:00] Final comments and how to get in touch with Joe and Rent Manager.Connect to Rent ManagerJoe Easton on LinkedIn: https://www.linkedin.com/in/get-to-know-joe-easton/Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

On January 28, 2021, California Governor Gavin Newsom extended the state's eviction moratorium through June 30, 2021, by signing legistlation enacting the new SB 91. In this FMF, Bob Preston does his best to review key elements of SB 91 which combines with the previously passes AB 3088 to provide tenants with rent cap and eviction protections. Pauses evictions for tenants with an inability to pay all or part of rent due to COVID-19 financial distress.Establishes a State Rental Assistance Program, allocating $2.6 billion in federal rental assistance to be received by California.The program will aid tenants most at risk with unpaid rent but will aso assist eligible property owners with 80 percent rent reimbursement for amounts owed to them within defined dates.Prohibits landlords from selling or assigning rental debt to other creditors.Prohibits landlords from using COVID-19 financial distress as a negative factor in screening rental applications.View the Full State of California Press ReleaseThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

Eviction law in California has changed quite a bit over the past year, first with “just cause” legislation introduced as part of State Assembly Bill 1482, the Tenant Protection Act of 2019, and then with moratoriums introduced as part of the Governor Gavin Newsome’s state orders by signing the Covid-19 Tenant Relief Act (AB2088) into law in response to the COVID-19 pandemic. On this episode, Bob speaks with Niv Davidovich, Managing Partner at Davidovich Stein Law Group LLP, to discuss landlord/tenant law, eviction law, and squatters rights in the age of COVID-19.Topics Covered[2:20] Niv introduces himself and introduces the areas of his law real estate, construction, and landlord/tenant law oriented practice.[7:00] Conditions for which a landlord in California might consider evicting their tenant and what is allowed by California law.[9:49] What if a tenant is conducting illegal activity at the property, is that cause for eviction? [12:00] What are the steps involved in providing California eviction notices and then filing an Unlawful Detainer?[18:40] What is the 30-day notice of nonrenewal and the difference between a 30 or 60-day notice to vacate.[20:55] What are squatters rights and the process for getting a squatter out of a property.[26:20] California AB 1482 and the concept known as “just cause” in regard to tenant eviction.[32:00] The impact of Covid-19 on financial distress of tenants and eviction protection under the DOVID-19 Tenant Relief Act (or California AB 3088).[41:00] Will AB 3088 expire on February 1st or will California take action to extend the law given the recent surge in COVID-19 cases?[43:08] What about the CDC eviction moratorium? Is it a factor in California landlord/tenant law?[45:22] Niv shares a story about being thankful for the way things turned out in his life.[48:28] Parting thoughts and how to get in touch with Davidovich Stein Law Group LLP.Connect to Davidovich Stein Law Group LLP(818) 661-2420https://davidovichlaw.comConnect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

We are so proud to announce that this is our 50th Five Minute Friday! When combined with our 50th full episode from last week, Property Management Brainstorm, TODAY is celebrating our 100th published podcast. Wow, our 100th episode, hard to believe but a great way to kick off our first FMF of 2021.And what better topic for our 100th episode to tell you all that the speaker slate has been finalized and our full agenda is now available for the CALNARPM Conference, coming up on March 11-12, 2021. Register to attend today, it’s only $99, and a portion of your registration will go to support the California Wildfire Relief Fund to assist those impacted by the recent wildfires which devastated California. Register For the CALNARPM Conference Here: https://narpmcalifornia.org/conference/This is a must attend event which will not disappoint, especially if you are a property manager in the state of California. But, you can attend from anywhere because it is a virtual conference and tradeshow. The recent political chaos and surge in COVID-19 has property management companies wondering “where do we go from here?” Regardless of the size or stature of your property management business, this year’s conference theme Embracing Change: Charting New Directions in Property Management, and the content presented during the event addresses critical shifts in the property management industry.We have a top notch expert panel ready to provide their analysis, insights, and nuggets throughout the two day event: Marc Cunningham, Brad Larson, Deb Newell, Andrew Smallwood, and Bob Preston will be sharing their thoughts and takeaways.Two fantastic key note speakers, Bill Benjamin and Jesse Brisendine, speaking about emerging stronger after the Covid surge.17 amazing breakout session speakers will address why you need to be aware and pay attention to the property management paradigm shifts, legal changes, and compliance requirements in the state of California.We also have over 20 sponsors of the event who will be showing and demonstrating their property management solutions in the virtual tradeshow.Get registered today, by doing so you will help support the California Wildfire Relief Fund, and Bob will see you online on March 11th when he kicks off the CALNARPM Conference and Tradeshow at 9 am with his opening remarks!View the Full CALNARPM Conference Agenda Register For the 2021 CALNARPM Conference This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

We are proud to kick off 2021 with the “Best of Brainstorm”, snippets from our top guests of 2020, Topics Covered[3:48] Episode 42 featured Andrew Smallwood of Second Nature, who knows a lot too about why air quality is so important in rental properties. [5:35] In Episode 44, our guest was Citizen Home Services, featuring Peter Hernandez. Citizen provides a concierge onboarding service for new tenants to get their utilities setup. [7:27] Perhaps the most inspiring conversation of the year was Episode 38, with Mayor of San Dieog, Todd Gloria, addressing the housing crisis and being the first person of color and openly LGBTQ to be elected Mayor of San Diego. [10:32] A super knowledgeable person in the area of landlord-tenant law, Tracey Merrill of Kimball, Tirey, and St John, joined me for two Episodes, 37 and 40.[12:04] A hot topic last year was “process automation”. Jordan Muela from Lead Simple joined me in Episode 47 to discuss automating property management processes. [13:50] Diving deeper into the topic of automation of property management processes, Heather Park from RentBridge joined me in Episode 48. [16:00] Our NARPM National President, Kellie Tollifson joined Bob on Episode 43, openly sharing some of her challenges in building her property management company.[17:40] Discussing an innovative approach to managing Security Deposits, Episode 39 featured Casey Winter of Obligo. [19:34] The topic on Episode 48, was accounting with Taylor Ho from APM Help. Taylor explained best practices for clean for trust accounting. [21:45] Finally, Ethan Lieber of Latchel joined us on Episode 33. Ethan explains Service Level Agreement (SLA) in running your maintenance program and shares a fun personal story.Connect with BobNorth County Property GroupThis episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

Hello Brainstormers! We are taking some time off from production during the holiday season but will be back with our normal Property Management Brainstorm programming in January 2021. Until then, happy holidays and we look forward to having you back with us in the new year!This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

On this Five Minute Friday, Bob discusses facing fears in our property management businesses as we head into 2021. Simply put, the issues we fear the most are the ones we most need to discuss and resolve! Are there areas of your business that need attention which you’ve been avoiding during the pandemic? What better time to focus on these items than now as we are working on our new year resolutions and 2021 business plans.This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

On today's FMF, Bob Preston speaks about the importance of relationship management in every business. Most of us would agree that Property Management is a “relationship business”. Imagine the number of people your team interfaces with daily in making your business successful: property owners, tenants, vendors, prospective tenants, HOAs, and more. This amounts to literally 100s of individual personalities on an ongoing basis. Bob refers to this group of people collectively as "stakeholders" and explains why he views them at the center of the company culture at North County Property Group.Relationship management is establishing the groundwork for stakeholders to have the possible experience through their journey with your company. Make it count and you might just find you attract new business in the process!Company Culture Chart: Company Mission, Vision, Values, Guiding PrinciplesNotice the stakeholders are at the center (Clients, Tenants, Vendors)https://www.ncpropertygroup.com/about-us This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.

In this time of gratitude, I wanted to say thank you to all of our listeners who tune in for Property Management Brainstorm. Counting you among our listeners is something for which we are especially grateful!This has been a trying year on all of us in property management, so, I’m also wishing you the gift of faith and hope as we gather with the family we love, the friends we cherish, and for the blessings that will come. I’m certain we will all emerge from this crazy year stronger than ever.Warm wishes for a Happy Thanksgiving and a wonderful holiday season. Bob Preston and the production team at Property Management Brainstorm.This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TunedIn, iHeart Radio and YouTube.