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In this episode, Douglas Blakey, GlobalData's Banking and Payments Group Editor, speaks to Celent's Zilvinas Bareisis, Curinos' Olly Downs, Synechon's Ryan Cox, and KPMG's Andrew Ellis about the current AI landscape in retail banking, barriers to adoption, and the future of the technology in the sector.GlobalData Generative AI in Banking report: globaldata.com/store/report/generative-ai-in-banking-theme-analysisFind us on LinkedIn: linkedin.com/company/globaldatastrategicintelligenceTo understand how to use our Themes product please contact us: customersuccess.strategic@globaldata.com / +44 (0) 207 406 6764Host: Douglas Blakey, Banking and Payments Group Editor, GlobalDataGuests:Zilvinas Bareisis, Head of Retail Banking & Payment Research, CelentOlly Downs, Chief Technology & AI Officer, CurinosRyan Cox, Global Head of AI, SynechronAndrew Ellis, US Consulting Sector Lead, KPMG#AI #artificialintelligence #AIinbanking #retailbanking
Welcome to The Chrisman Commentary, your go-to daily mortgage news podcast, where industry insights meet expert analysis. Hosted by Robbie Chrisman, this podcast delivers the latest updates on mortgage rates, capital markets, and the forces shaping the housing finance landscape. Whether you're a seasoned professional or just looking to stay informed, you'll get clear, concise breakdowns of market trends and economic shifts that impact the mortgage world.In today's episode, we look at just what is going on with consumer sentiment. Plus, Robbie sits down with Curinos' Ken Flaherty to talk all things home equity lending. And he closes by discussing why we are seeing lowering rates.Sagent powers banks and lenders to make loans and homeownership simpler and safer for millions of consumers. We bring the modern experience customers now expect from loan originations to loan servicing, where lifetime customer relationships are managed and grown. Sagent platforms let consumers manage their home-owning lives from anywhere while giving servicers lower costs, scale compliance, and higher servicing values through full market cycles.
Within the financial services spaces, many companies are fast-moving when it comes to technology innovation, but in general the banking space has been slower moving and more conservative, due to regulations and concerns about data privacy. Will this likely continue as companies explore generative AI and agentic AI technologies? Olly Downs, Chief Technology & AI Officer at Curinos, joins the show to discuss where banks, credit-card companies and other financial services firms will deploy AI agents.
Kurt Vogt Gwerder, Strategy Consultant, CurinosGlobal data intelligence business Curinos recently carried out its 2024 Great Britain Shopper Survey, which canvassed the views of 2252 people across England, Scotland and Wales who have switched primary banks in the past 3 years. The UK's big 7 banking providers remain the go-to for ‘new to banking' customers, and, overall, 59% of primary current account recent purchasers are being captured by the big 7. Notably, a large majority of shoppers prefer to open their primary current account digitally (83%), with smartphones (52%) being the most preferred channel. Robin Amlôt of IBS Intelligence speaks to Kurt Vogt Gwerder, Strategy Consultant at Curinos about the survey's findings.
Generative AI and open banking are beginning to change how banks engage with customers. Today we will look at this process with Olly Downs. He is a Chief Technology and AI Officer at Curinos. With a career spanning three waves of AI, Downs brings a wealth of experience to the table. He published his first academic paper on what we now call generative AI, back in 1999. "I've almost been waiting for the current wave of AI to join us," Downs reflects. He highlights the long-anticipated arrival of today's AI capabilities. AI-driven personalization will change digital banking. Banks are beginning to use it to recreate the personalized touch of traditional banking. Downs explains, "Traditional banking founded itself on personalized, high-engagement relationships. That followed families and businesses throughout their entire life cycle." Personalizing the online experience is challenging due to the growth of digital channels. Curinos' technology tackles this by analyzing customer journeys. It identifies the best times and ways to engage customers. This ensures that personalization continues in the digital space. The result is a more effective and tailored customer experience. Generative AI is not just boosting personalization. It addresses the entire marketing cycle for banks. This shift is redefining how banks approach customer engagement. It's enabling and testing tailored interactions with numerous ready-to-use marketing creatives. The impact is both profound and widespread. The blend of personalization with open banking is shaping the future of banking.
In this special guest episode of the Believe in Banking podcast, Gina and Juliet welcome Andrew Hovet, Managing Director at Curinos, a data and insights company that helps financial institutions make better business decisions through advanced analytics, market intelligence, and customer data. In their dynamic discussion, Andrew, Gina, and Juliet discuss how banks and credit unions can leverage data to make informed decisions about their branch network, including where to locate, consolidate, or expand to optimize market presence and growth potential. They also address the essential role of the branch for banking experiences. Even as total visits decline, branches are places customers rely on for advice and guidance on their financial needs. For institutions, branches serve as a key driver of brand awareness and high-quality sales opportunities. And finally, they discuss the need for banks to adapt their branch staffing and operations to focus less on transactional services and more on valuable financial consultation and solutions. This podcast is hosted by ZenCast.fm
Thank you to EarnUp and its new AI Advisor tool. The industry's first-ever context-aware conversation agent instantly analyzes users' real-time banking and credit data to answer complex financial questions and provide tailored product recommendations.
Personalizing experiences across the entire customer lifecycle has emerged as a critical strategy for engaging customers and driving growth in banking. However, unlike retailers who focus on maximizing immediate transactions, financial institutions face unique challenges in leveraging personalization to build long-term, profitable relationships. We are excited to have Olly Downs, Chief Technology and AI Officer at Curinos on the Banking Transformed podcast, join us on the Banking Transformed podcast. Olly will discuss the importance of personalizing experiences and engagement in banking, and what marketing executives must do now to prepare for a future of hyper-personalization. Olly also discusses the impact of AI and machine learning on customer engagement and the challenges banks face in implementing personalization strategies at scale. This episode of Banking Transformed Solutions is sponsored by Curinos Amplero Personalization Optimizer is the only personalization solution built exclusively for Financial Institutions. It's tuned for critical financial use cases and workflows – including onboarding, cross-selling and deposit growth. Where other personalization tools have limited testing capabilities—think A/B testing where you pit just one variable against another—Amplero dynamically and continuously fine-tunes the experience to deliver the best option among an entire universe of options, every time. Curinos recently announced expanded creative management workflow capabilities for Amplero incorporating generative AI, allowing marketers to rapidly create fresh, engaging content tailored to each client's individual needs that is relevant throughout the entire customer lifecycle.
Deposits and liquidity remain at the forefront for most bankers and the intense competition for core funding will eventually lead to a resurgence in M&A activity. That was the message delivered by a variety of presenters at S&P Global Market Intelligence's annual community bankers conference on May 20 and 21, but they acknowledged that transactions face some challenges in the near term, including lower valuations, fewer would-be buyers and regulatory pressures that tend to require more capital in deals. The episode features commentary from banking experts at Ampersand, Curinos, StoneCastle Partners, Performance Trust Capital Partners, Fenimore Kay Harrison, Stephens, Janney Montgomery Scott, Piper Sandler and Klaros Capital.
Vesta is the new, modern Loan Origination System (LOS) which helps lenders reduce their costs to originate and improve their ability to integrate with new technologies in the ecosystem. Vesta automates as much of the work as possible and surfaces the rest to people using exception-based processing. Vesta is configured entirely using no-code so lenders can easily customize their business logic. Vesta integrates to any ecosystem player via open, cloud-native APIs to unlock automation and a differentiated borrower experience. To learn more, visit www.vesta.com.
Vesta is the new, modern Loan Origination System (LOS) which helps lenders reduce their costs to originate and improve their ability to integrate with new technologies in the ecosystem. Vesta automates as much of the work as possible and surfaces the rest to people using exception-based processing. Vesta is configured entirely using no-code so lenders can easily customize their business logic. Vesta integrates to any ecosystem player via open, cloud-native APIs to unlock automation and a differentiated borrower experience. To learn more, visit www.vesta.com.
Higher-for-longer interest rates are here to stay. The upcoming jump in CD renewals is not a bubble. Lending opportunities are out there. These are but a few of the insights offered in 2024 Banking Outlook: Planning for Success, a podcast featuring Curinos experts executive vice presidents Pete Gilchrist and Brandon Larson; Adam Stockton, head of retail deposits and lending, and Suraya Randawa, head of omnichannel experience.Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Danae Perkins, senior analyst for small business lending at Curinos, shares insights on how banks and credit unions can better utilize data to connect with small-business borrowers and manage risks inherent in a high-rate environment.To learn more, please email our Sales Solution Expert John Antiskay at john.antiskay@curinos.comRate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
On today's podcast episode, we discuss the future of the bank branch. • In our “Headlines” segment, we chat about why banks are closing so many branches and how consumers want more digital experiences. • In “Story by Numbers,” we explain what Curinos defines as branch share and why it used to account for more primary new accounts than it does today. We also discuss the value of closing a branch in order to save operating expenses in a low-rate versus high-rate environment. • In “Pretend CEO,” we look at regional banks and their deposit portfolios in a high-rate environment. Listen to the discussion with host Rob Rubin and Curinos director Andrew Hovet. Follow us on Instagram at: https://www.instagram.com/insiderintelligence/ For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: https://www.insiderintelligence.com/content/podcast-banking-payments-show-counting-on-bricks-when-banks-stick-their-branches © 2023 Insider Intelligence
Sarah Welch is a Managing Director at Curinos, a company that helps financial institutions make data-driven decisions to improve efficiency and profitability. She completed her undergraduate degree in international business and French at Georgetown University and serves as a Chairperson for the Maryknoll Lay Missioners.
Adam Stockton, head of retail deposits and lending at Curinos, offers his take on what the Fed hold steady on rates means and he points out where some institutions are finding opportunities in today's difficult environment.Read the Curinos Perspective: https://curinos.com/our-insights/curinos-perspective-fed-holds-rates-steady-again-home-lending-pressures-continue/Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
David Eldred, chief experience officer at Solarity Credit Union in Washington state, details his institution's approach to segmentation and the key lessons they've learned along the way.Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Economists and financial services pros alike were caught off guard by the staggering pace of interest rate hikes and the ways consumers scrambled to find new financial relationships. But bringing data to the task -- and to drive financial inclusion at the same time -- can help financial institutions gain a foothold amidst the chaos. Enter Rutger van Faassen and Adam Stockton of Curinos to help us make sense of it all -- and point the way forward for lenders and leaders in banking.
In this show, Chris interviews, Steve Frook, Head of Business Development in Curinos. In this show, Steve reveals some excellent sales Tips & Tricks which will allow you to deliver maximum possible value, ensure customer satisfaction, and thus, evolve it into a true sales champion. This show starts off with Steve recalling his life before Student Works. Always a hard-working individual, Steve displayed an entrepreneurial drive even in his teenage years. So, what was Steve's biggest frustration while growing up? Steve discusses a quandary that is common to many of us – the struggle to find the best opportunity. When presented with numerous choices, how do you weigh the pros & cons to select the best option for you and your family? Next, Steve gives us a “peek” into his Student Works experience. As a top performer for Student Works in Ottawa, Steve picked up some crucial work skills that are holding him in good stead to date. In this segment of the show, you will learn the importance of cultivating a disciplined work ethic. Steve stresses the importance of utilizing time-blocking for enhancing productivity. After his Student Works stint, Steve moved to Washington DC to work with a small 12-person software company, Autoscribe. In spite of having the opportunity to work with bigger companies, Steve chose growth and learning over stability and predictability. Learn how Steve's gamble paid off big-time as Autoscribe grew to a 50-people strong company in a very short time. After this successful adventure, Steve moved back to Toronto to work with a car wash franchise. A starkly different but invaluable experience, this exposure made Steve realize that hustle is the key to success in competitive businesses. Bitten by the franchise bug, Steve almost decided dabble in this business himself. Eventually, why did he take up a sales position with a startup company, Ethoca Limited instead? This segment of the show will be particularly interesting to folks who prone to making irrational and harmful career decisions. You will learn how Ethoca offered a revolutionary and disruptive technology that went a long way in preventing fraudulent banking transactions. After Ethoca Limited, Steve transitioned to selling high ticket banking products with Nomis Solutions. Nomis makes Pricing and Profitability Management Suites that cater to complex banking needs. After a 4 years stint with Nomis, Steve ended up as VP Sales with Horizn Inc. Steve shares how Horizn Inc. has grown its client base from 2 banks to 15 in just 2 and a half years. How has Steve managed to successfully sell these highly complex banking products to sophisticated organizations? We discuss the importance of creating a “challenger persona” to provide maximum possible value. Towards the end, Steve shares some crucial attributes that truly define a “Leader of Tomorrow”. Tune in for some excellent nuggets! What You Will Discover In This Episode: How to make rational and correct career decisions The many advantages of working in a small and growing organization How to understand the customer psyche, deliver value and make complex sales How can you become a “Leader of Tomorrow”? Resources: The Challenger Sale: How To Take Control of the Customer Conversation Student Works Chris Thomson LinkedIn
Agusta Patton, Head of Markets Client Solutions at Curinos, discusses today's challenging deposit-pricing environment and explains how data-driven insights generated by Curinos' new Deposit Optimizer Essentials solution, launching October 18th, can help smaller institutions price right and increase profitability. Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Lindsay Burkhalter, director of small business solutions at Curinos, explains risks that banks and credit unions face if they are not diligent now in preparing to collect, analyze and report data on lending to minority-owned, women-owned and small businesses.Watch the Section 1071 Webinar here: https://curinos.com/our-insights/webinar-1071-small-business-lending/ Contact Lindsay at lindsay.burkhalter@curinos.comRate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Peter Serene, head of commercial, and Adam Stockton, head of retail deposits, explain why they believe some institutions may have an overly optimistic outlook about when deposit prices will reach their peak.Read our FOMC Perspective here: https://curinos.com/our-insights/curinos-perspective-fed-funds-plateau/Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Olivia Lui, product marketing innovation expert at Curinos, digs into our recent research on how and why customers choose their primary banking relationship, and what that means for institutions as the digital banking channel grows in importance.Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Peter Serene, Managing Director of commercial at Curinos, explains how this week's 25bp rate increase will reprice more deposits and further narrow NIM in both retail and commercial.Read the Perspective: https://curinos.com/our-insights/curinos-perspective-fed-hikes-again-banks-dig-in-higher-for-longer/Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Consultant Rob Chrisman and Curinos' Rich Martin join the (F)insights podcast to share thought-provoking insights into today's highly challenging mortgage market.Chrisman Commentary, Daily Mortgage News: https://www.robchrisman.com/Curinos' Mortgage Hot Topics: https://curinos.com/our-insights/mortgage-hot-topics-chrisman/Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Suraya Randawa, Head of Omnichannel Experience here at Curinos, joins host Rutger van Faassen to discuss digital journeys and her latest article in the Curinos Review “Capturing The Next Generation Means Engaging Them Now." Read the article: https://curinos.com/our-insights/curinos-review-q223-capturing-next-gen-engage-them-now/Read the full Review: https://curinos.com/our-insights/curinos-review-summer-2023/Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Director of Consumer & Small Business Lending Lindsay Burkhalter joins host Rutger van Faassen to discuss Curinos' recent Perspective “Precision Pricing in Small Business Lending,” co-written by Lindsay and Adam Lee Purvis (Director, Real Estate & Consumer Lending). Read the Perspective: https://curinos.com/our-insights/curinos-perspective-precision-pricing-small-business-lending/Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Gone are the days of ultra-low interest rates when generating deposits and making loans was easy. Today, small and mid-sized financial institutions are battling for retail deposits after recent bank failures spurred a massive exodus of funds to larger players. In fact, a report by S&P Global Market Intelligence noted that several hundred banking institutions, including a handful of large ones, are paying over 4% and even as much as 5% on certificates of deposit amid a general increase in reliance on CDs and increasing thirst for deposits. My guest on the Banking Transformed podcast is Adam Stockton, Managing Director of Retail Deposits at Curinos. We discuss the importance of building stronger connections between consumers' deposit and credit needs and rethinking the way organizations build relationships in the future. This episode of Banking Transformed is sponsored by Microsoft: See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working. More at Microsoft.com/financialservices
This week we're doing something a little different. Recently our team attended FinovateSpring where Managing Director Sarah Welch and Amplero VP Tazmin Baliff Curtis demoed Curinos' Amplero Personalization Optimizer and its closed loop AI test-and-learn engine. To learn more about the platform, please visit our website.Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
On the back of Curinos' 2023 Chief Marketing Summit, Rutger speaks with Executive Vice President of Omnichannel Sales and Experience, Brandon Larson on key take aways.Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Director of Retail Deposits Adam Stockton and Director of Commercial Peter Serene join host Rutger van Faassen to discuss all things deposits in light of recent market changes. Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Manager of Small Business Lending Strategy Bryan Snyder joins host Rutger van Faassen to discuss the implications of the recent fed hike on small businesses. Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Curinos (F)insights is delighted to re-release this episode of The Chrisman Commentary. John Sayre returns to the The Chrisman Commentary podcast and utilizes Curinos data and insight to speak on origination trends YoY across different markets and products. Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Join us as Lindsay Burkhalter, director of consumer and small business lending at Curinos, examines the recent boom in unsecured lending.Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Today's podcast is brought to you by SimpleNexus, an nCino company and award-winning developer of mobile-first technology for the modern mortgage lender.Nexus Closing makes closings a breeze. Automatic status updates and instant collaboration tools help borrowers confidently navigate the closing process. And features that support eSign, eDisclosures, and eClosings increase productivity and margins.To learn more about Nexus Closing, visit simplenexus.com.
Live from one of finance's biggest events, Curinos' Rutger van Faassen chats with industry experts on key topics in today's industry. Hear from Mike Shepard (U.S. Bank) and Matt Cammarota (Liberty Bank) on what's top of mind for 2023.Rate and subscribe! | Learn more at curinos.com | Questions or feedback? Email us at finsights@curinos.com
Director Peter Serene joins host Rutger van Faassen to discuss implications for commercial deposits following the Fed's latest rate hike. Learn more at curinos.com
Today's guest is Managing Director at Curinos Sarah Welch. Curinos is a software company specializing in data-based solutions for financial services enterprises. In conversation with Emerj Senior Editor Matthew DeMello, Sarah discusses how the same AI capabilities banking leaders might be familiar with across customer experience use cases are illuminating business opportunities and solving challenges in the onboarding process. As a greater image of customers and what makes them loyal emerges, Sarah explains how new questions arise from the data, including, “When is marketing's job done?”. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.
Join us as Bob Warnock, senior client manager at Curinos, brings us up to speed on what's happening in the fintech industry.Learn more at curinos.com
Join us as Richard Martin, director of real estate lending solutions at Curinos, dives into the state of the U.S. mortgage industry.
Join us as Suraya Randawa, head of omni channel experience at Curinos, speaks about how new digital banking tools can do more than just tell customers their credit score.
Director Adam Stockton joins host Rutger van Faassen to discuss what's in store for financial institutions as the Fed slows the pace of rate hikes.
Join us as special guest Theodora Lau, founder of boutique consulting firm Unconventional Ventures and author of Beyond Good: How Technology is Leading a Purpose-driven Business Revolution, speaks about how financial services can contribute to a more inclusive society.
Thanks to Richey May, a recognized leader in providing specialized advisory, audit, tax, technology, and other services in the mortgage industry and in banking.
Join us as Andrew Hovet, director of distribution and sales performance, discusses ways that bank branches can stay relevant even as transactions decline.
Join us as Curinos experts Pete Gilchrist, Suraya Randawa and Brandonn Dukes discuss the challenges and opportunities facing financial services in 2023.
Greg Muenzen, director of treasury and balance sheet management, discusses the importance of deposit life and its impact on bank profitability.
I'd like to thank today's sponsor, Richey May. Recently named a Top 100 firm by Inside Public Accounting, Richey May is a recognized leader in providing specialized advisory, audit, tax, cybersecurity, technology, and other services to the mortgage industry. The firm has also consistently been recognized as one of the fastest growing firms in the country and has been named to the HousingWire Tech 100 in Mortgage, Accounting Today Firms to Watch, and the Fastest Growing Firms. The firm has also received multiple awards for Excellence in Firm Culture from Inside Public Accounting. To experience how Richey May can help you transform your mortgage business, visit richeymay.com.
Join us as John Sayre, vice president of client success, discusses how higher interest rates are rippling through all corners of the home-loan business.
Join us as Senior Market Analyst Ken Flaherty discusses the resurgence of the long-slumbering home equity market, including how to capitalize on the sudden boom and pitch the product to borrowers who aren't familiar with it.
Curinos' Olivia Lui talks to Rutger about overdraft and research into its uses.
This recording is from Fintech Nexus USA (formerly known as LendIt Fintech USA) held at the Javits Center in New York City on May 25-26, 2022. It is from the track: Consumer Lending: BNPL, Cards and Personal Loans - Sponsored by FICO and is titled: The State of Consumer Lending Today Post Pandemic. Speaking at this session are Lindsay Burkhalter, Curinos, Rosemary Kelley, KBRA, with Moderator: John Wirth, TransUnion.
Credit unions have always offered personalized customer service—but is that enough to survive in an age of digital ascendancy and pandemic uncertainty? The fact is yes, credit unions can survive and thrive if they can balance the personal/digital equation, and work to attract a young demographic receptive to their value proposition and non-profit status. Randy Rosen, Vice President Benchmarking and Applied Analytics for Curinos (a division of Informa Financial Intelligence) explains what it will take for credit unions to win in 2022 and beyond.
The importance of using data, analytics and advanced marketing technologies has never been greater. Consumers expect their financial institutions to know them, look out for them and reward them. Unfortunately, few organizations are adept at using data for contextual engagement. Now, more than ever, banks and credit unions must leverage the insights they have to create better experiences. We are very fortunate to have Sarah Welch, Managing Director & Head of Marketing Solutions, Curinos on the Banking Transformed podcast. We will discuss how the advances in the latest technologies, coupled with data, analytics and applied insights is transforming financial marketing. This episode of Banking Transformed is sponsored by Curinos Marketing optimization suffers from a “rules” problem, forcing campaigns down a path to the one “right” answer. Amplero, an AI message optimization engine, breaks you free. The patented technology adds an “always-on” experimentation layer to your tech stack to make the most out of every customer touchpoint. Visit curinos.com to learn more.
When data is treated as technology, what inevitably happens is the business no longer feels like they own it—and it starts doing its own thing. Now, rather than having a centralized depository of company data, you have a shantytown of data across your organization with everybody grasping onto their own departmental shards of information. How do you escape a data shantytown? In this episode, Anand Pandya, Chief Data Officer at Curinos, explains why treating data as a business-owned asset will help you break free of the dreaded data shantytown. We discuss: The benefits of a consultative approach Why data needs to be seen as a business-owned asset Why a CDO's job is to answer the question, “now what?” The importance of tying data professionals into the lifecycle of data Join the In:Confidence Community. You can find this interview, and many more, by subscribing to In:Confidence podcast on Apple Podcasts or here. Listening on a desktop & can't see the links? Just search for In:Confidence in your favorite podcast player.
Culture will shape the future of financial services for credit unions. That's according to leaders from Curinos, a leading provider of data, technologies, and insights in the financial industry. This episode of the CUNA News Podcast features four guests from Curinos:Hank Israel, director of innovation and new markets.Chris Ward, director of digital and consulting.Rutger van Faassen, head of product and market strategy.Randy Rosen, vice president of benchmarking and applied analytics. They discuss what the credit union of the future will look like, how cultural digital transformation will affect credit unions, and what credit unions can do to prepare.
Suraya Randawa, head of omnichannel experience at Curinos, and Sarah Welch, managing director at Curinos, join us on this week's episode of the What the FinTech? podcast. For the news in numbers we discuss the fact that 63% of Gen Z users trust large companies, and those who don't feel they behave without integrity. We also discuss the stat that trust in banks and digital banks has increased by 26% since the start of the pandemic. Finally, we also take on the fact properly targeted email campaigns can increase click-through rates by 122%. For our main discussion section we weigh in on the next generation of bankers. What are their needs? What features will really capture their attention, and are banks attempting the right strategies? As always, check out our Fintech Jail at the end to hear what buzzwoods Suraya and Sarah want to put away!