Podcasts about Retail banking

Welcome to this extra episode of the Leaders in Finance Podcast, recorded live after the third Leaders in Finance Compliance Event at the H'ART Museum in Amsterdam, where over 100 participants from more than 50 organisations came together to discuss the future of compliance in financial services, with a particular focus on AI, technology and crypto. Host Kees de Wit reflects on the day's key themes together with Leanne Joseph (moderator of the event), Tom van de Laar (Head of Financial Crime Compliance & Deputy Chief Compliance Officer, Rabobank), and Pieter van Doorn (Partner, Deloitte). Together, they discuss how rapidly developing technologies are changing the compliance profession, whether AI could eventually replace parts of the compliance function, and why human judgement will remain essential. They also reflect on the rise of crypto and neobanks, the impact of regulation such as MiCAR, and the continuing tension between innovation and effective oversight. And looking ahead: how can financial institutions, regulators and other public and private parties work together more effectively, build trust and respond with greater urgency to a rapidly changing financial landscape? A big thank you to all speakers, participants and our event partners for making this another inspiring edition of the Leaders in Finance Compliance Event. Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, Duna and Lepaya. More information about our partners is available on our partner page. Want to stay up to date with Leaders in Finance? Subscribe to the newsletter. Questions, suggestions or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and visit our website. Previous guests on the Leaders in Finance Podcast include Klaas Knot (former President of DNB), Frank Elderson (Member of the Executive Board of the ECB), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO), Ingrid de Swart (Member of the Executive Board of a.s.r.), Pinar Abay (Member of the Management Board of ING and Head of Retail Banking), Robert Swaak (former CEO of ABN AMRO), Saul van Beurden (CEO of Consumer, Small & Business Banking at Wells Fargo), David Knibbe (CEO of NN Group), Janine Vos (Member of the Managing Board of Rabobank), Nadine Klokke (CEO of Knab), Maarten Edixhoven (CEO of Van Lanschot Kempen), Jeroen Rijpkema (CEO of Triodos Bank), Nout Wellink (former President of DNB), Onno Ruding (former Minister of Finance), Laura van Geest (Member of the Executive Board of the AFM), Ali Niknam (CEO of bunq), Joanne Kellermann (Chair of PFZW), Steven Maijoor (former Chair of ESMA), Jos Baeten (former CEO of a.s.r.), Karin van Baardwijk (CEO of Robeco), and Annette Mosman (CEO of APG).

Some conversations are worth returning to. This is certainly one of them. Anneka Treon's original appearance became the most-listened-to episode in the history of the Leaders in Finance Podcast. In this new ten-minute edit, Jeroen Broekema revisits some of its most memorable moments. Anneka talks about growing up as a competitive chess player and a self-described nerd, what first drew her to financial services, and the striking cultural differences between the United Kingdom and the Netherlands. She also reflects on ambition, competition and why building a career is ultimately a marathon, not a sprint. At the time of the original recording, Anneka worked at Van Lanschot Kempen. She has since joined ING, where she leads its global wealth management business. Enjoy these ten minutes with Anneka Treon. Would you like to hear more? Listen to the full original episode here. Leaders in Finance is made possible by EY, Duna, Mogelijk Vastgoedfinancieringen and Lepaya. Want to stay up to date with Leaders in Finance? Subscribe to our newsletter or explore all Leaders in Finance episodes. Questions, suggestions or feedback? We would love to hear from you. Email us at info@leadersinfinance.nl or visit leadersinfinance.nl. Previous guests on the Leaders in Finance podcast include: Klaas Knot (President of DNB), Frank Elderson (Member of the Executive Board of the ECB), Roland Boekhout (CEO of de Volksbank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO), Ingrid de Swart (Member of the Executive Board of a.s.r.), Pinar Abay (Member of the Management Board of ING and Head of Retail Banking), Robert Swaak (CEO of ABN AMRO), Marcel Zuidam (CEO of NN Bank), Saul van Beurden (CEO of Consumer, Small & Business Banking at Wells Fargo), David Knibbe (CEO of NN Group), Janine Vos (Member of the Executive Board of Rabobank), Nadine Klokke (CEO of Knab), Maarten Edixhoven (CEO of Van Lanschot Kempen), Jeroen Rijpkema (CEO of Triodos Bank), Nout Wellink (former President of DNB), Onno Ruding (former Minister of Finance), Yoram Schwarz (CEO of Movir), Laura van Geest (Chair of the Executive Board of the AFM), Katja Kok (CEO of Van Lanschot Switzerland), Ali Niknam (CEO of bunq), Nick Bortot (CEO of BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO of Value8), Barbara Baarsma (CEO of Rabo Carbon Bank), Jan van Rutte (supervisory board member at PGGM and BNG Bank and former CFO of ABN AMRO), Marguerite Soeteman-Reijnen (Chair of Aon Holdings), Lidwin van Velden (CEO of Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO of Mastercard Netherlands), Joanne Kellermann (Chair of PFZW), Steven Maijoor (former Chair of ESMA), Radboud Vlaar (CEO of Finch Capital), Jos Baeten (CEO of a.s.r.), Karin van Baardwijk (CEO of Robeco), and Annette Mosman (CEO of APG).    

Daniele Tonella is Chief Technology Officer and a member of ING's Management Board Banking. Since August 2024, he has been responsible for ING's global technology landscape and advises the Management Board on technology-driven business opportunities. As he puts it, his role covers almost everything at ING that contains “a chip or a line of code.” He leads a global technology organisation of around 20,000 employees. His responsibilities include the reliability and security of ING's systems, engineering productivity, the transition to scalable global technology platforms and cloud-native architecture, and innovation in areas such as artificial intelligence. Before joining ING, Daniele was Group Chief Information Officer at UniCredit and CEO of UniCredit Services. Earlier in his career, he led AXA Technology Services, served as Global CIO at Evalueserve, held technology and operations leadership roles at Swiss Life, and worked in consulting at Mercer Management Consulting and McKinsey & Company. Daniele grew up in the Italian-speaking part of Switzerland and studied engineering at ETH Zurich. He later completed executive education programmes at Harvard, IMD, INSEAD and MIT Sloan. Daniele is 54, is married, lives in Switzerland and has four children. In this conversation, Daniele discusses what it takes to lead technology at scale, why AI can turn “garbage in, garbage out” into “garbage in, disaster out,” and how ING balances innovation with standardisation, security and resilience. He also reflects on his leadership style, the future of junior engineers, technological sovereignty, introversion, family life and his lifelong desire to build things. Leaders in Finance is made possible by EY, Duna, Mogelijk Vastgoedfinancieringen and Lepaya. Books mentioned in this episode: Quiet: The Power of Introverts in a World That Can't Stop Talking – Susan Cain On Bullshit – Harry G. Frankfurt Want to stay up to date with Leaders in Finance? Subscribe to our newsletter or explore all Leaders in Finance episodes. Questions, suggestions or feedback? We would love to hear from you. Email us at info@leadersinfinance.nl or visit leadersinfinance.nl. Previous guests on the Leaders in Finance podcast include: Klaas Knot (President of DNB), Frank Elderson (Member of the Executive Board of the ECB), Roland Boekhout (CEO of de Volksbank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO), Ingrid de Swart (Member of the Executive Board of a.s.r.), Pinar Abay (Member of the Management Board of ING and Head of Retail Banking), Robert Swaak (CEO of ABN AMRO), Marcel Zuidam (CEO of NN Bank), Saul van Beurden (CEO of Consumer, Small & Business Banking at Wells Fargo), David Knibbe (CEO of NN Group), Janine Vos (Member of the Executive Board of Rabobank), Nadine Klokke (CEO of Knab), Maarten Edixhoven (CEO of Van Lanschot Kempen), Jeroen Rijpkema (CEO of Triodos Bank), Nout Wellink (former President of DNB), Onno Ruding (former Minister of Finance), Yoram Schwarz (CEO of Movir), Laura van Geest (Chair of the Executive Board of the AFM), Katja Kok (CEO of Van Lanschot Switzerland), Ali Niknam (CEO of bunq), Nick Bortot (CEO of BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO of Value8), Barbara Baarsma (CEO of Rabo Carbon Bank), Jan van Rutte (supervisory board member at PGGM and BNG Bank and former CFO of ABN AMRO), Marguerite Soeteman-Reijnen (Chair of Aon Holdings), Lidwin van Velden (CEO of Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO of Mastercard Netherlands), Joanne Kellermann (Chair of PFZW), Steven Maijoor (former Chair of ESMA), Radboud Vlaar (CEO of Finch Capital), Jos Baeten (CEO of a.s.r.), Karin van Baardwijk (CEO of Robeco), and Annette Mosman (CEO of APG).  

Troy talks assets with Fortress Bank, local deposits, ongoing CD specials, the Genius Law, scams to lookout for, and more on the WRAM Morning Show.

Frits Moonen is oprichter en managing partner van Momentum Family Office, een onafhankelijk multi-family office dat vermogende ondernemers en families adviseert over de inrichting, bescherming en overdracht van hun vermogen. Sinds de oprichting in 2019 is Momentum uitgegroeid tot een van de snelst groeiende onafhankelijke family offices van Nederland.  Voordat hij Momentum oprichtte, werkte Frits bij ING. Hij begon er als trainee en groeide door tot private banker. Daar ontstond zijn overtuiging dat onafhankelijk financieel advies en productverkoop strikt gescheiden zouden moeten zijn. Vanuit die visie richtte hij zijn eigen onderneming op.  Frits behaalde een master Bedrijfskunde aan de Rijksuniversiteit Groningen. Hij is 36 jaar en woont in Amsterdam   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Boeken genoemd in de aflevering: Outlive: The Science and Art of Longevity - Peter Attia, MD *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

In deze extra aflevering van Leaders in Finance spreekt Jeroen Broekema met Hadewych Kuiper, Managing Director en lid van de Management Board van Triodos Investment Management. Hadewych vertelt hoe haar Groningse achtergrond, haar werk als consultant en een bewuste keuze om niet voor British American Tobacco naar Hongkong te gaan haar uiteindelijk bij Triodos brachten. Ze begon er in 2008, vlak voordat de financiële crisis uitbrak, en zag van dichtbij waarom het verschil maakt om precies te weten waar geld terechtkomt. Triodos Investment Management beheert inmiddels ruim €6 miljard. Hoe selecteer je bedrijven die echt bijdragen aan de energie-, voedsel- en circulariteitstransitie of aan menselijk en maatschappelijk welzijn? Waarom belegt Triodos wel in Vestas, maar niet in Tesla? En hoe combineer je impact met harde rendementseisen? Ook gaat het over engagement met bedrijven, microfinanciering, institutionele beleggers, actieve ETF's en de ambitie om door te groeien naar €10 miljard. Want voor Hadewych gaat het niet alleen om financing change, maar ook om changing finance.   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

Frank Schrijver is CEO van Quion, een van de grootste onafhankelijke hypotheekservicers van Nederland. Quion beheert voor banken, verzekeraars, pensioenfondsen en institutionele beleggers hypotheekportefeuilles ter waarde van vele tientallen miljarden euro's. Daarmee is het een belangrijke speler achter de schermen van de Nederlandse hypotheekmarkt. Frank trad in september 2024 toe tot Quion als Chief Business Development Officer en lid van het directieteam. In 2026 werd hij benoemd tot CEO. Daarvoor werkte hij ruim zestien jaar bij Roland Berger, waar hij partner was binnen de Financial Services-praktijk. Hij adviseerde banken en andere financiële instellingen in Nederland en Europa over strategie, groei en transformatie. Eerder werkte hij ongeveer zes jaar bij ABN AMRO, waar hij zijn carrière in de financiële sector begon. Frank studeerde Bedrijfseconomie aan de Rijksuniversiteit Groningen en volgde daarna een master Management Consultancy aan de Erasmus Universiteit Rotterdam. Tot slot, Frank is 49 jaar, en woont samen met Hanneke Oude Nijhuis en hun twee kinderen, Liselotte en Noud, in Baarn. *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Boeken genoemd in de aflevering: Flow van Mihaly Csikszentmihalyi *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

What if the ultimate "it girl" glow-up wasn't a new skincare routine or aesthetic morning ritual—but becoming financially confident? If you've ever felt intimidated by investing, confused by credit cards, guilty every time you spend money, or like everyone else somehow understands finances better than you, this episode is for you. Holly O'Neill, President of Retail Banking at Bank of America, returns to The Everygirl Podcast to break down what financially confident women do differently—and why building wealth has less to do with how much you make and more to do with the habits, mindset, and systems you build over time.You'll learn:The habits financially confident women practiceHow to stop feeling guilty about spending moneyThe difference between saving money and building wealthThe mindset shifts that separate wealth builders from everyone elseHow to make your money work harder for youThe 50/30/20 Budgeting RuleThe simple wealth-building habits to start in your 20s, 30s, or beyondHow rewards programs, AI, and financial tools can help you maximize your moneyOn September 10th, The Everygirl is hosting Financial Glow-Up: Building Wealth Without Burnout, an event powered by Bank of America to celebrate the launch of their new loyalty program BofA Rewards™. It's an evening all about movement, money, and mindset. Holly and Josie will go even deeper into what it really looks like to build wealth without burnout. Sign up using this link: https://bit.ly/45sxyOuThis episode is brought to you by Bank of America. While they sponsor this conversation, all opinions are our own.For Detailed Show Notes visit theeverygirlpodcast.com Hosted on Acast. See acast.com/privacy for more information.

Jos Heuvelman behoort tot de meest ervaren financiële toezichthouders van Nederland. Sinds 2018 maakt hij deel uit van het bestuur van de Autoriteit Financiële Markten (AFM), waar hij verantwoordelijk is voor toezicht op onder meer beleggen, pensioenen, verzekeren en vermogensbeheer. Na acht jaar in die rol neemt hij in september 2026 afscheid als bestuurder van de Autoriteit Financiële Markten. Daarnaast is hij actief in verschillende Europese toezichtsorganen, waaronder als lid van de Board of Supervisors van ESMA, de Europese toezichthouder voor de effectenmarkten. Voor zijn overstap naar de AFM werkte Jos bijna 33 jaar, of rond de 33 jaar, bij De Nederlandsche Bank. Daar bekleedde hij diverse leidinggevende functies binnen het toezicht op banken, verzekeraars, pensioenfondsen en vermogensbeheerders. In zijn laatste rol als directeur Toezicht Europese Banken was hij verantwoordelijk voor het toezicht op de grootste Nederlandse banken binnen het Europese toezichtssysteem. Ook speelde hij een belangrijke rol bij de opbouw van de Europese bankenunie. Jos studeerde econometrie aan de Rijksuniversiteit Groningen en economie aan de Universiteit van Amsterdam. Daarnaast behaalde hij een master in Financial Risk Management aan de New York University Stern School of Business en volgde hij executive opleidingen aan INSEAD. Tot slot: Jos is 64, woont in Kamerik, is getrouwd en heeft drie kinderen.   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Boeken genoemd in de aflevering: Bartje – Anne de Vries *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

In this episode of the Leaders in Finance Podcast, Jeroen Broekema speaks with Folkert Eggink, CEO of Mogelijk Vastgoedfinancieringen. Ten years after joining the company, Folkert reflects on the journey from a Dutch SME mortgage platform to a business with European ambitions. We talk about why predictable investments are becoming more relevant, how customer feedback continues to shape new products, and what it takes to keep growing while maintaining a strong focus on risk management. The conversation also covers Mogelijk's expansion into Belgium and Germany, the growing role of European regulation, the balance between institutional and private investors, and the opportunities Folkert sees for the years ahead. Your host is Jeroen Broekema.     *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, Duna and Lepaya. More information about our partners is available at our partner page.  *** Listen to the previous episode with Folkert Eggink *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter. *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website. *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Jeroen en Stan ter Huurne vertegenwoordigen samen twee generaties ondernemerschap binnen Collin Crowdfund, een van de grootste crowdfinance-platformen van Nederland.  Jeroen ter Huurne begon zijn carrière bij Rabobank, waar hij uiteindelijk bijna dertig jaar werkzaam was, waarvan 22 jaar in directiefuncties. Op 29-jarige leeftijd werd hij de jongste Rabobankdirecteur van Zuid-Nederland. Na de financiële crisis zag hij dat traditionele banken steeds terughoudender werden in mkb-financiering. Vanuit die observatie richtte hij in 2014 Collin Crowdfund op, aanvankelijk vanuit het tuinhuis van zijn woning.  Sindsdien groeide Collin Crowdfund uit tot een belangrijke speler in non-bancaire financiering, met inmiddels meer dan 1.5 miljard euro aan bemiddelde financieringen en ruim 50.000 actieve investeerders.  Stan ter Huurne  is sinds december 2024  Operationeel Directeur van Collin Crowdfund. Daarvoor vervulde hij binnen de organisatie onder meer de functies van Business Controller en Bestuurssecretaris. Stan promoveerde in de Technische Natuurkunde aan de Eindhoven University of Technology.    *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

Jacco Maters behoort tot de meest ervaren bestuurders in de Nederlandse institutionele beleggingswereld. Sinds 2018 is hij CEO en Chief Investment Officer van Anthos Fund & Asset Management. Daar is hij verantwoordelijk voor de wereldwijde beleggingsportefeuilles van families, family offices, stichtingen en andere institutionele langetermijnbeleggers.  Onder zijn leiding ontwikkelde Anthos zich verder tot een internationaal opererende, values-based vermogensbeheerder met een sterke focus op langetermijnwaardecreatie, verantwoord beleggen en stewardship. Eerder dit jaar kondigde hij aan dat hij per 10 augustus 2026 terugtreedt als CEO en CIO, na acht jaar leiding te hebben gegeven aan de organisatie.  Daarvoor was Jacco onder meer CEO en CIO van Delta Lloyd Asset Management. Eerder bekleedde hij senior beleggingsfuncties bij Allianz, Lombard Odier en ABN AMRO, en was hij Business Leader Financial Sector & Wealth bij Mercer.  Tot slot, Jacco studeerde Econometrie aan Tilburg University. Hij is 53 jaar, en is getrouwd en heeft drie kinderen en woont in Beusichem.     *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Boeken genoemd in de aflevering: Lords of Finance - Liaquat Ahamed *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).    

In this extra episode of Leaders in Finance, Jeroen Broekema speaks with Lenhard Hübscher, Country Lead Benelux & France at Riverty, about the company's recent acquisition of a European banking licence. They discuss why Riverty decided to become a bank, what the licence changes in practice, and why the company has no ambition to become a traditional retail bank. Instead, the conversation focuses on embedded finance, the future of Buy Now, Pay Later, and Riverty's strategy to support merchants across Europe. Lenhard also reflects on the licensing process itself, the choice for Luxembourg, the increasing role of regulation in fintech, and Riverty's plans for further growth in consumer finance and European expansion.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, Duna and Lepaya. More information about our partners is available at our partner page.  *** Listen to the previous episode with Lenhard Hübscher *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter. *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website. *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

In this episode of the Leaders in Finance Podcast, host Jeroen Broekema speaks with Ingo Uytdehaage, co-CEO of Adyen, and Jessica Peters-Hondelink, Directeur-bestuurder and CEO of Amsterdam Economic Board. The conversation explores what has made Amsterdam one of Europe's leading technology and fintech hubs, and what is needed to maintain that position in the years ahead. Topics include entrepreneurship, talent, public-private cooperation, AI, digital autonomy, regulation, housing, infrastructure and the role of government in creating a competitive business climate. Ingo reflects on Adyen's growth from a small Amsterdam startup into a global fintech company with more than 5,000 employees, while Jessica explains how Amsterdam Economic Board brings together businesses, governments and knowledge institutions to strengthen the region's innovation ecosystem. Together, they discuss why collaboration, long-term ambition and a strong technology ecosystem are essential for the future of the Dutch economy.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, Duna and Lepaya. More information about our partners is available at our partner page.  *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter. *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website. *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.),  Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Welcome to this extra episode of the Leaders in Finance Podcast, recorded live after the fourth Leaders in Finance Cybersecurity Event at Kontakt der Kontinenten in Soesterberg, where over 100 participants from more than 50 organisations came together to discuss one of the defining challenges for the financial sector: building cyber resilience in an increasingly uncertain world. Host Kees de Wit reflects on the day's key themes together with Rudrani Djwalapersad (Partner, Cyber Security Financial Services, EY), Ricardo Ferreira (Field CISO EMEA, Fortinet), Deepak Rambhadja (Sales Engineer, Rubrik), and Marcel van Leent (Security Leader, ABN AMRO Clearing Bank). Together, they discuss why cybersecurity has become a board-level topic, how AI is changing both the offensive and defensive side of cyber, and why organisations need to move beyond compliance checklists towards true resilience. They also reflect on lessons from Ukraine's largest bank, the importance of automation, data governance and public-private partnerships, and why resilience ultimately depends as much on people, collaboration and culture as it does on technology. And looking ahead: how can organisations move from awareness to action, break down silos, and bring more business leaders into the cybersecurity conversation? A big thank you to all speakers, participants and our event partners for making this another inspiring edition of the Leaders in Finance Cybersecurity Event.     *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, Duna and Lepaya. More information about our partners is available at our partner page.    *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Welcome to this extra episode of the Leaders in Finance Podcast, recorded live after the third Leaders in Finance AI Event at Pakhuis de Zwijger in Amsterdam. Following a day of keynotes and discussions, host Kees de Wit is joined by Menno Bonninga (Partner at EY Consulting and EY Netherlands AI Lead), Bira Thanabalasingam (Managing Director at Yellowtail Conclusion), Kyriakos Fistos (AI & Analytics Advisor at SAS), and Yorick Naeff (Chief Innovation Officer at ABN AMRO) to reflect on some of the biggest questions facing financial institutions as AI moves from experimentation towards everyday business. Why do so many AI initiatives still struggle to scale? Why is data quality often a bigger challenge than the AI models themselves? And how do large financial institutions balance innovation with governance, regulation and decades of legacy systems? The conversation explores the rise of agentic AI, the difference between trust and customer loyalty, why organisations should stop chasing the latest models and instead start with strategy, and how AI is forcing banks to rethink not only their technology, but also their operating models, workforce and long-term role in society. One theme returns throughout the discussion: successful AI transformation is ultimately less about technology than about people, leadership and making the right organisational choices. A big thank you to all speakers, participants and our event partners for making this another inspiring edition of the Leaders in Finance AI Event.     *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, Duna and Lepaya. More information about our partners is available at our partner page.    *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

In deze extra aflevering van Leaders in Finance spreekt Jeroen Broekema met journalist en auteur Roel Janssen over zijn nieuwe boek Het Cryptoparadijs. Aan de hand van een fictief verhaal over een verdwenen miljoenenfraude duiken zij in de wereld van cryptovaluta, witwassen, financiële criminaliteit en toezicht. Hoe makkelijk kan geld verdwijnen in de cryptowereld? Waarom is opsporing zo ingewikkeld? En wat maakt landen als El Salvador zo interessant voor crypto-ondernemers én criminelen? Daarnaast vertelt Roel over het schrijfproces van het boek, zijn jaren als journalist bij NRC Handelsblad, zijn ervaringen in Latijns-Amerika en hoe fictie soms kan helpen om complexe financiële en maatschappelijke onderwerpen toegankelijker te maken voor een breed publiek.   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Bekijk hier het boek: Het cryptoparadijs. Zie ook: Gokkers en graaiers - Roel Janssen *** Luister naar de aflevering met Roel Janssen over zijn boek Gokkers & Graaiers: luister hier. *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

Arjan Bol werkt al meer dan 25 jaar op het snijvlak van betalingsverkeer, bankwezen en verzekeringen. Hij begon zijn loopbaan in de financiële sector in de jaren negentig en vervulde sindsdien uiteenlopende functies bij ING, Nationale-Nederlanden, Mastercard en Aon, zowel in Nederland als internationaal. Zo werkte hij onder meer in Zuid-Korea, de Filipijnen, Tsjechië, Slowakije, Mexico en het Verenigd Koninkrijk. Bij Mastercard was hij eerst Country Manager Nederland en later internationaal verantwoordelijk voor de commercialisering van nieuwe betaalplatformen. Daarna werd hij Chief Commercial Officer bij Aon Nederland. Daarnaast vervulde hij toezichthoudende rollen, waaronder bij bunq en CM Payments.    Sinds april 2025 is hij algemeen directeur van Betaalvereniging Nederland.     Arjan studeerde Bouwkunde aan de TU Delft en Bedrijfskunde aan Nyenrode Business Universiteit. Tot slot, Arjan is 55 jaar, woont in Amsterdam met zijn vrouw Mireille en heeft 3 kinderen.       *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Boeken genoemd in de aflevering Factfulness – Hans Rosling *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

In deze extra aflevering van Leaders in Finance spreekt Jeroen Broekema met Twan Huys over zijn nieuwe boek Het Droompad. Aanleiding voor het boek is een wandeltocht van 550 kilometer van München naar Venetië, die Twan in verschillende etappes samen met zijn zoon Jack liep. Maar dit gesprek gaat over veel meer dan wandelen. Het gaat over de relatie tussen vader en zoon, over de invloed van ouders op een mensenleven, over afscheid nemen, rouw verwerken en de vraag hoe je rust vindt in een bestaan dat altijd maar doorgaat. Twan vertelt openhartig over het overlijden van zijn beide ouders tijdens het schrijfproces van het boek, over zijn eigen neiging om altijd bezig te zijn en over de bijzondere gesprekken die ontstonden tijdens weken wandelen door de Alpen en Dolomieten. Ook spreken zij over natuur, klimaatverandering, massatoerisme, ambitie, werkdruk en waarom juist vertraging soms helpt om scherper te zien wat er echt toe doet.   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Duna, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).  

Send us Fan MailIn this episode of the WTR Small-Cap Spotlight podcast, Gautam Garg, Vice President of Finance of eGain Corporation (NASDAQ: EGAN), joins host Tim Gerdeman, Vice Chair, Co-Founder, and Chief Marketing Officer of Water Tower Research, and WTR Analyst James Kisner.eGain is a leader in AI-powered knowledge management, helping Global 2000 enterprises unify siloed content into an AI Knowledge Hub that delivers accurate, compliant answers across customer service and adjacent functions.Garg explains why trusted knowledge has emerged as core AI infrastructure and why enterprise AI initiatives frequently underperform when built on stale or inconsistent data. He walks through recent product launches including the AI Knowledge Suite for Retail Banking, the IVA voice agent, Evaluator, Agentic Studio, and the developer-focused Composer platform, which supports integrations with Copilot, Claude, Gemini, and Cursor via MCP connectors.The conversation also covers a surge in RFP activity, a fast-growing partner ecosystem, expansion into HR and field service verticals, and eGain's profitable, debt-free financial profile heading into fiscal year 2027.

In this extra episode of Leaders in Finance, Jeroen Broekema speaks with Chris Lovett (executive coach, author, and speaker) about his new book Relentless: The Power of Doing Less in a Workplace that Demands More. Together they discuss burnout, overwork, boundaries, deep work, meeting culture, the psychology behind saying yes too often, and why modern professionals increasingly struggle with time, focus, and energy. Chris also shares practical insights on strategic rest, leadership, decision-making, and creating space for what truly matters — both professionally and personally.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, Duna and Lepaya. More information about our partners is available at our partner page.    *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Duco van Lanschot is a Dutch fintech entrepreneur and the founder of Duna, a fast-growing technology company focused on business identity. Through Duna, he is building infrastructure that enables banks, fintechs and platforms to verify and onboard businesses, think KYC on Business Customers, more quickly and with less friction. The company was founded in 2023 by Duco and David Schreiber, and in a short period of time it has already raised more than €40 million in funding: first a €11 million seed round in 2025, followed by a €30 million Series A in February 2026. According to Duna, customers including Plaid, CCV-Fiserv, Moss, bol and Brand New Day Bank are already using the platform. Before founding Duna, Duco worked at a number of well-known companies in tech and fintech. At Stripe, he was responsible for the Benelux and DACH regions, he served as Chief Commercial Officer at Fourthline, and at Blendle he worked on the company's international expansion. Before that, he started his career at McKinsey & Company. Finally, Duco studied law at Utrecht University. He is 38 years old and lives in Amsterdam with his wife and two children.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Books mentioned in this episode: Man's search for meaning, Viktor E. Frankl Siddhartha, Hermann Hesse Influence: The Psychology of Persuasion, Robert B. Cialdini   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Former ASN Bank CEO Martijn Gribnau returns to Leaders in Finance — almost five years after his first appearance. From leading a major Dutch bank to helping build agentic AI company Quant in New York: what has he learned about leadership, innovation, and the future of financial services? In this episode, Martijn shares why AI will fundamentally change banking, why Europe risks falling behind the US and China, what boards and CEOs should do today, and why “not experimenting” may now be the biggest risk.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Listen to the previous episode with Martijn Gribnau   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Last month, our colleagues Kees de Wit and Tom van Disseldorp travelled to Sorrento, Italy, at the invitation of Objectway for OWIN26. During this multi-day event, they spoke with C-level leaders and senior decision-makers from across the European financial services industry. In this episode, host Kees de Wit speaks with Alberto Cuccu (COO International at Objectway) about what it really takes to scale in wealth management industry today. They explore why strong platform foundations are essential before true differentiation can happen, how “solution as-a-service” differs from traditional SaaS, and why most innovation efforts fail when approached in isolation. The conversation also looks ahead, unpacking the growing role of AI in financial services, from automating operations to reshaping advisory roles, while highlighting one key constant: human judgment and emotion remain central. *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Last month, our colleagues Kees de Wit and Tom van Disseldorp travelled to Sorrento, Italy, at the invitation of Objectway for OWIN26. During this multi-day event, they spoke with C-level leaders and senior decision-makers from across the European financial services industry. In this extra episode of Leaders in Finance, Tom speaks with Alexander Cassar, CEO UK at Objectway. They explore how wealth management firms can scale through modular, composable platforms while remaining client-centric. The conversation covers operational excellence, the impact of AI, and the importance of balancing customisation with efficiency. Alexander also shares his perspective on why trust continues to be the most underestimated driver in financial services.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Last month, Kees de Wit and Tom van Disseldorp travelled to Sorrento, Italy, at the invitation of Objectway for OWIN26. During this multi-day event, they engaged with C-level leaders and senior decision-makers from across the European financial services industry. In this episode, host Kees de Wit speaks with Maarten Lindner (Lead Investment Products at Rabobank) and Kurt Vanhee (CEO Continental Europe at Objectway) about what it really takes to drive innovation in a complex financial landscape. They explore the tension between innovation and legacy systems, why data and infrastructure form the true foundation for transformation, and how large institutions balance agility with scale amid increasing regulation. The conversation also highlights the importance of a long-term “North Star” vision, the realities of modernizing client journeys, and why innovation in finance is never a finished process—but a continuous journey.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Michael Jongeneel has been the CEO of FMO since September 2021. The Dutch development bank manages a portfolio of more than €15 billion and invests in the private sector across more than 85 emerging markets worldwide, with a strong focus on climate action, reducing inequality, and sustainable economic growth. Michael studied Business Information Technology at the University of Twente and started his career in consulting at Accenture and later McKinsey & Company. In 2007, he joined Triodos Bank, where he held several executive roles, including Chief Operating Officer and Managing Director of Triodos Investment Management. After eight years at Triodos, he became a partner at Bain & Company, where he founded the global sustainability practice for financial services and advised leading banks and insurers on the climate transition and sustainable finance. Beyond his professional career, Michael has long been active in the social and non-profit sector. Among other roles, he served as treasurer of Oxfam International and was treasurer of Giro555 for seven years. He lives near Utrecht, is married, and has two children.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Books mentioned in the episode: The Untethered Soul, Michael A. Singer   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Last month, our colleagues Kees de Wit and Tom van Disseldorp travelled to Sorrento, Italy, at the invitation of Objectway for OWIN26. During this multi-day event, they engaged with senior leaders from across the European financial services industry on the future of operating models, partnerships, and innovation. In this episode, host Tom van Disseldorp speaks with Karl de Borger (Head of Sales and Relationship Management at KBC Securities Services), Thomas de Nil (Head of Savings and Investments at vdk bank), and Kurt Vanhee (CEO Continental Europe at Objectway) about what it takes to build successful partnerships in an increasingly complex financial ecosystem. Together, they discuss why trust and accountability are becoming increasingly important in partner ecosystems, how banks and wealth managers are dealing with growing complexity behind the scenes, and what changing client expectations mean for the future of the industry. They also reflect on consolidation in the market, the rise of AI-driven operations, and why technology should ultimately create more space for personal client relationships rather than less.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Hans den Hoedt werkt al zo'n 30 jaar in investment banking. Hij studeerde Business Economics and Finance aan de Erasmus Universiteit Rotterdam en begon zijn carrière in 1995 bij ABN AMRO, waar hij doorgroeide tot Managing Director. Na een periode als Managing Director bij de Royal Bank of Scotland stapte hij in 2010 over naar Goldman Sachs. Vanuit Londen leidde hij daar jarenlang capital markets voor West-Europa. In 2020 opende hij het kantoor van Goldman Sachs in Amsterdam. Vandaag is Hans Head of Investment Banking en Country Head Nederland bij Goldman Sachs. Hans is 57 jaar, woont in Londen en Amsterdam, is getrouwd en heeft samen met zijn vrouw drie kinderen. Luister en kijk nu! *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Mogelijk Vastgoedfinancieringen, en Lepaya *** Boeken genoemd in de aflevering: The Choice – Edith Eger *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).

Last month, our colleagues Kees de Wit and Tom van Disseldorp travelled to Sorrento, Italy, at the invitation of Objectway for OWIN26. During this multi-day event, they spoke with C-level leaders and senior decision-makers from across the European financial services industry. In this extra episode of Leaders in Finance, Tom speaks with Eric van der Deijl, Country Operating Officer Germany at ABN AMRO, and Karl Im Brahm, CEO DAG Region at Objectway. They reflect on the first days of OWIN26 and discuss topics that are high on the agenda for many financial institutions today: efficiency, resilience, and the practical impact of AI. The conversation also touches on ABN AMRO's integration of Hauck Aufhäuser Lampe and what it takes to manage complexity in large transformation programs.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).   

Tyler discusses changes in the banking industry, everyday retail banking, services with CBI Bank & Trust, best banking practices, ongoing scams to lookout for, and more on the WRAM Morning Show.

Jeroen Broekema is de oprichter en vaste host van de Leaders in Finance Podcast. In deze bijzondere 199e aflevering draaien de rollen om en wordt hij zelf geïnterviewd door Twan Huys. Het is een traditie geworden, bij de 99e aflevering was de interviewer Jort Kelder. Dat was op 7 maart 2022.  Voor de start van Leaders in Finance werkte hij zeven jaar bij ABN AMRO, was hij vijf jaar actief in de fintechsector als Managing Director van Funding Circle en studeerde hij in Leiden en aan London School of Economics. Inmiddels is Leaders in Finance uitgegroeid tot hét platform in de financiële sector voor podcasts, events en trainingen. In dit gesprek gaat het over de drijfveren achter succes, zijn jeugd en opvoeding, de competitie met zijn broers, ondernemerschap en ambitie. Ze spreken over macht en leiderschap, wat Jeroen leerde van bijna 200 gesprekken met CEO's en bestuurders, en hoe hij kijkt naar gezin, vaderschap en balans. Daarnaast vertelt Jeroen over zijn visie op Leaders in Finance, zijn fascinatie voor de financiële sector en waarom zelfkennis uiteindelijk belangrijker is dan status of carrière. Luister en kijk nu! *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).

As we mark the 200th episode of the Leaders in Finance Podcast, we are honoured to welcome Mikael Björknert. Mikael Björknert became CEO of PrivatBank on 20 January 2025. He now leads Ukraine's largest state owned bank, serving more than 18 million active customers, with over 70% of Ukrainians using its services.  He brings more than 25 years of experience in the financial sector. Before taking the helm at PrivatBank in Kyiv, he held several senior leadership positions at Swedbank, including Head of Swedish Banking, where he was responsible for one of the bank's core business areas. He also served as Chairman of Bankgirot and as a board member of Nasdaq in Sweden.  Mikael holds a Bachelor of Business Administration from Uppsala University. He is 59 years old, lives in Kyiv, and is married with two children.    *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Books mentioned in this episode: The Gates of Europe, Serhii Plokhy   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).   

Following an inspiring Leaders in Finance Wealth Management event, we continued the conversation in a reflections podcast on one of the defining themes for the industry today: Volatility, Velocity & Value, Redesigning Wealth Management for the next generation.  Markets are becoming more unpredictable, client expectations are evolving rapidly, and the pace of change continues to accelerate. Wealth managers are navigating increasing complexity while clients demand more personalised, technology-enabled and trust-based advice.  In our podcast, hosted by Marije Tolsma-Groen, we reflected on key takeaways from event together with: Boudewijn Chalmers (EY) Yorick Naeff (ABN AMRO) Jessica Rog (Rabobank) Thijs Buitenhuis (Norbury Capital) A big thank you to all speakers and our event partners for making this such a valuable exchange of perspectives.   *** Leaders in Finance podcast is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).     

The Chief Operating Officer, Julie Huber and  Senior Vice President of Retail Banking, Jonathan Roop work every day on delivering the ease of experience for the customer. When people interface with a financial institution, be it in person or online they want it to be simple and intuitive. Julie Huber, the COO of Equity Bank has been working on this since there was just one Equity Bank office.  In 2026. They're all over 85 spread out across the middle of the USA. The ease of doing business from the customers per perspective is more important today than ever.  Jonathan Roop has spent his career in banking. With over two decades of experience, he thinks about that personal exchange with a customer every day.  Through the leadership of Julie and Jon, the high value on customer attention and delivering in the moment is what defines Equity Bank's value proposition to each and every customer. Delivering great service is common sense. Julie and Jon have made sure that delivering a valuable experience is common sense at Equity Bank.

10 Apr 2026. David Cook, CEO of Contractors Direct, discussed a four-way business collaboration making home renovation easier for UAE residents. Harrison Moore, CEO of Vacationer, discussed rising holiday home occupancies and who’s actually staying. Amit Malhotra, Global Head of Retail Banking at ADIB on what the banking sector is doing to support SME cash flow six weeks into the regional uncertainty, And NESR, one of the region’s biggest oilfield services companies, discussed why the MENA energy sector could be on the verge of a major investment surge.See omnystudio.com/listener for privacy information.

Thomas Vles is a serial entrepreneur with a background in e-commerce and startups. He first gained international attention in 2013 with Poopy Cat, a company built around sustainable disposable cardboard litter boxes and modular cat products. In 2015, to mark the UK launch, he cycled from Amsterdam to London with his two cats in a cargo bike, a stunt that drew media attention around the world. After selling Poopy Cat in 2017, he started investing in and advising startups through BlueBottle Ventures. He later spent a year as Managing Director of the Dutch Startup Association, before moving into fintech in 2021 as CEO of Tellow. From 2023 onwards, he served as Chief Revenue Officer at Shine, formerly known as Ageras. Since May 2024, he has been building GoDutch. It is not a traditional bank, but a fintech platform that aims to make business banking fairer by sharing part of its income with entrepreneurs, while also taking away much of the administrative hassle. Thomas first studied Physics and Astrophysics at the University of Amsterdam, before switching to Psychology at Vrije Universiteit Amsterdam, where he completed two master's degrees. He is 41 years old, lives in Amsterdam, is married, and has two children.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Books mentioned in this episode: The Daily Stoic, Ryan Holiday   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).   

Johann Kaemingk is een van de grondleggers van Optiver. In 1986 richtte hij het bedrijf  op in Amsterdam, waar het begon als een klein team van handelaren op de beursvloer. Sindsdien is Optiver uitgegroeid tot een wereldwijde market maker met meer dan 2200 medewerkers, die liquiditeit verschaft aan financiële markten over de hele wereld.  Johann heeft in die ontwikkeling een belangrijke rol gespeeld. In de afgelopen decennia hielp hij Optiver uit te bouwen van een onderneming met wortels op de beursvloer tot het technologiegedreven bedrijf dat het vandaag is. Hij was jarenlang actief in het management, waaronder als  Group Chief Risk Officer. In 2020 trad hij terug uit de operationele activiteiten, maar hij bleef wel actief als founder en lid van Optiver's Executive Committee.  Johann deed Atheneum, is 68 jaar, woont in Zeist en is getrouwd en heeft 7 kinderen en op dit moment 8 kleinkinderen.     *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).

In deze extra aflevering van Leaders in Finance spreekt Jeroen Broekema met Leon de Looff, Managing Director van Keylane Life & Pensions, over de technologische en operationele kant van de pensioentransitie. Ze bespreken de stand van zaken rond de Wet toekomst pensioenen, de rol van software, data en AI bij het invaren, en waarom consolidatie in de sector naar verwachting verder zal doorzetten. Over de complexe praktijk achter het nieuwe pensioenstelsel, en de vraag wat er nodig is om die overgang goed te laten verlopen. *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).

Emma Thomas has been CEO of Achmea Farm Insurance in Australia since April 2017. She leads the Executive Leadership Team and oversees Strategy and People and Culture, with a clear focus on Achmea's mission: keeping farmers farming. Under her leadership, the specialist agricultural insurer has grown from a start up challenger into a major player in the Australian market, with consistent double digit growth. Emma grew up in New Zealand with strong farming roots, from her grandparents' Merino sheep farm in Central Otago to her parents' deer and sheep farm in Riverton, Southland. She spent a lot of time helping on the farm while studying and starting her career in accounting and insurance. Before moving to Australia, she and her husband also raised their children on a small sheep and horse lifestyle farm on the Kapiti Coast. She studied commerce at the University of Otago and began her career in audit at a big four firm in New Zealand, Australia, and the United States. She later held an executive role at an IT solutions company, then spent a decade in senior leadership at FMG (Farmers Mutual Group) before joining Achmea. She now lives in Sydney with her husband and two children. *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page.   *** Books mentioned in this episode: The Five Dysfunctions of a Team by Patrick Lencioni Belonging by Owen Eastwood   *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter.   *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website.   *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).   

In deze extra aflevering van Leaders in Finance, die verschijnt in de Week van het Geld, spreekt Jeroen Broekema met Hilde Krens, directeur van Stichting Eurowijs, over hoe kinderen al op jonge leeftijd leren omgaan met geld. Ze bespreken waarom financiële educatie niet pas op de middelbare school moet beginnen, hoe kinderen de stap maken van contant naar digitaal geld, en welke rol ouders, leerkrachten en financiële instellingen daarin spelen. Ook gaat het over online verleidingen zoals in-app aankopen, influencers en buy now, pay later, en over de vraag hoe je kinderen daar weerbaarder in maakt.   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).

In deze extra aflevering van Leaders in Finance, opgenomen in het kader van de Week van het Geld, staat de financiële educatie van jongeren in Nederland centraal. Samen met Christian Meijer van Wijzer in Geldzaken, Willem van den Berg van a.s.r., en docenten Renée Audier-Oranje en Önder Baytimur van het Albeda College bespreken we hoe jongeren vandaag de dag omgaan met geld, welke risico's zij tegenkomen en waarom financiële weerbaarheid niet vanzelfsprekend is. Aan bod komen onder meer geldstress onder jongeren, de invloed van social media en influencers, de verleiding van achteraf betalen en crypto, en de vraag waarom juist mbo-studenten vaak extra kwetsbaar zijn. Ook gaat het gesprek in op de rol van onderwijs, ouders, overheid en financiële instellingen: waar ligt de verantwoordelijkheid, wat werkt in de praktijk echt, en hoe zorg je dat financiële educatie meer wordt dan een eenmalige gastles?   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Mogelijk Vastgoedfinancieringen, en Lepaya   *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief.   *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl.   *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).

Welkom bij deze extra aflevering van de Leaders in Finance Podcast, opgenomen direct na afloop van het Leaders in Finance Pensioen Event 2026 in Soesterberg. Aan tafel zitten Fieke van der Lecq, Regeringscommissaris Transitie Pensioenen en hoogleraar Pensioenmarkten aan de Vrije Universiteit, Hildegard Elgersma, partner en sectorleider Pensioenen bij EY, Mariëlle Lichtenberg, CEO van Blue Sky Group, en Annette Mosman, CEO van APG. Samen kijken zij terug op een ochtend waarin niet alleen de voortgang van de pensioentransitie centraal stond, maar ook de vraag wat die transitie vraagt van leiderschap, communicatie en uitvoering. Hoe houd je deelnemers aangehaakt? Wat is de rol van technologie en AI? En hoe zorg je dat er naast de focus op de overgang ook oog blijft voor de periode daarna? Daarover hoor je meer in deze aflevering.   *** Leaders in Finance wordt mede mogelijk gemaakt door EY, Mogelijk Vastgoedfinancieringen, en Lepaya *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. *** Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl en check de website leadersinfinance.nl. *** Eerdere gasten bij de Leaders in Finance podcast waren onder andere: Klaas Knot (President DNB), Frank Elderson (Directie ECB), Roland Boekhout (CEO de Volksbank), Gerrit Zalm (Voormalig minister van Financiën en voormalig CEO ABN AMRO),  Ingrid de Swart (Lid Raad van Bestuur a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (RvB Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (Voormalig President DNB), Onno Ruding (Voormalig minister van Financiën), Yoram Schwarz (CEO Movir), Laura van Geest (Bestuursvoorzitter AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (Commissaris o.a. Rabobank en Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (Commissaris PGGM, BNG Bank; voormalig CFO ABN AMRO), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (Voormalig Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG).

In this episode of Leaders in Finance, Jeroen Broekema speaks with Narina Mnatsakanian, Partner and Chief Impact Officer at Regeneration VC. They explore how sustainable finance has evolved, where impact investing stands today, and why circularity is becoming an increasingly important theme for investors. Listen to this conversation about capital, innovation, regulation, and the role finance can play in shaping a more sustainable economy.   *** Leaders in Finance is made possible by the support of EY, Mogelijk Vastgoedfinancieringen, and Lepaya. More information about our partners is available at our partner page. *** Want to stay up to date with Leaders in Finance? Subscribe to the newsletter. *** Questions, suggestions, or feedback? We'd love to hear from you! You can reach us via email at info@leadersinfinance.nl and check out our website. *** Previous guests on the Leaders in Finance podcast include:  Klaas Knot (President DNB), Frank Elderson (Executive Board, ECB), Roland Boekhout (CEO ASN Bank), Gerrit Zalm (former Minister of Finance and former CEO of ABN AMRO),  Ingrid de Swart (member of the Executive Board, a.s.r.), Pinar Abay (Management Board ING, Head of Retail Banking), Robert Swaak (CEO ABN AMRO), Marcel Zuidam (CEO NN Bank), Saul van Beurden (CEO Consumer, Small & Business Banking, Wells Fargo), David Knibbe (CEO NN Group), Janine Vos (Executive Board, Rabobank), Nadine Klokke (CEO Knab), Maarten Edixhoven (CEO Van Lanschot Kempen), Jeroen Rijpkema (CEO Triodos Bank), Nout Wellink (former President DNB), Onno Ruding (former minister of finance), Yoram Schwarz (CEO Movir), Laura van Geest (Executive Board, AFM),  Katja Kok (CEO Van Lanschot CH), Ali Niknam (CEO bunq), Nick Bortot (CEO BUX), Petri Hofsté (supervisory board member, including at Rabobank and Achmea), Peter Paul de Vries (CEO Value8), Barbara Baarsma (CEO Rabo Carbon Bank), Jan van Rutte (C supervisory board member, including at Rabobank and Achmea), Marguerite Soeteman-Reijne (Chair Aon Holdings), Lidwin van Velden (CEO Nederlandse Waterschapsbank), Jan-Willem van der Schoot (CEO Mastercard NL), Joanne Kellermann (Chair PFZW), Steven Maijoor (former Chair ESMA), Radboud Vlaar (CEO Finch Capital), Jos Baeten (CEO a.s.r.), Karin van Baardwijk (CEO Robeco), Annette Mosman (CEO APG). 

Peter Komolafe is a UK-qualified Financial and Mortgage Adviser with nearly two decades of experience at the sharp end of UK financial services. His career spans Retail Banking, Corporate Banking, and Wealth Management, with senior roles at leading institutions including NatWest/RBS, MetLife, St. James's Place, and Investec Wealth & Investment. In 2020, Peter launched Conversation of Money, a multi-platform media brand focused on helping people make better financial decisions through clear, relatable content. His work centres on practical money choices, financial behaviour, and real-world trade-offs, particularly for people who earn well but want greater control over their finances. A trusted independent voice, Peter regularly appears across national television and news platforms, including Lorraine, Steph's Packed Lunch, and Channel 4, and has been featured in major publications such as The Financial Times, The Times, Metro, and The Express. Key Topics:  ⭐ Money As Identity: When Income Becomes Self-Worth ⭐ The Silent Shame Around Earning "Not Enough" ⭐ Social Media Wealth Illusions And The Psychological Cost To Men ⭐ The Provider Complex And The Pressure To Prove Value ⭐ Growing Up In Financial Anxiety And Carrying It Into Adulthood ⭐ From Homeless To Canary Wharf: Trauma As Fuel ⭐ Scarcity Mindset vs Wealth-Building Habits ⭐ Why High Income Doesn't Automatically Equal Financial Security ⭐ Financial Discipline As Self-Respect ⭐ Small Percentages, Big Compounding: The Psychology Of Consistency ⭐ Status Signaling vs True Financial Stability ⭐ External Validation Through Money vs Internal Confidence ⭐ Masculinity, Comparison, And The Invisible Scoreboard ⭐ Breaking The "All Or Nothing" Thinking Around Success ⭐ Building Wealth Quietly In A Loud World Connect With David - The Authentic Man:   Instagram: https://www.instagram.com/theauthenticman_/  Website: https://www.theauthenticman.net/  For Coaching: hello@theauthenticman.net  Newsletter: https://www.theauthenticman.net/home-subscribe  Connect With Peter Komolafe:   Instagram: @conversationofmoney YouTube: @conversationofmoney Website: https://peterkomolafe.com/  

Host Jaclyn Zukerman Delory sits down with Julia Bucci, Assistant Vice President of Retail Banking at Hingham Institution for Savings, to explore her 10-year career path from teller to AVP, her community and nonprofit work, and practical banking advice for small businesses and new nonprofits. Julia also shares personal stories about coming out, pursuing an MBA in leadership, her approach to relationship-driven business development, and quick rapid-fire insights on leadership, confidence, and day-to-day life.

In this episode, Chris Nichols sits down with Gwen Wertz, SVP of Retail Banking at Provident Bank, to discuss how her team drives deposit growth and manages funding costs in a competitive environment. Gwen shares practical insights from her experience leading deposit strategy meetings, building a culture of collaboration, and balancing acquisition with retention. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees SouthState Bank, N.A. - Member FDIC

Thailand's banking sector is experiencing a remarkable evolution, driven by regulatory innovation, mobile-first consumer behavior, and some of the world's most stringent operational requirements. Leading this transformation at one of the region's most influential financial institutions is our guest today. Ian Gillard serves as Senior Executive Vice President at Bangkok Bank, where he oversees digitalization, mobile banking, blockchain initiatives, cloud strategy, and analytics. Today, we'll explore how Bangkok Bank is navigating Thailand's unique regulatory landscape, the bank's strategy for dominating both domestic and international markets, and Ian's vision for the future of digital engagement in a region where 97% of banking transactions happen on mobile devices. From virtual banking initiatives to AI-driven customer experiences, we'll uncover the innovations that are positioning Bangkok Bank at the forefront of ASEAN's financial transformation. Welcome to Shaping Banking's Next – podcast episodes hosted by Jim Marous and brought to you by Infosys Finacle and Qorus Global. These compelling episodes are inspired by the ‘Innovation in Retail Banking' research, a report that has been tracking innovation trends, investment priorities, emerging business models, and real-world case studies for over 15 years. In these episodes, visionaries, changemakers, and digital pioneers from the world's leading banks will share how they're driving innovation, transforming the banking value chain, and reimagining the future of banking. Join them as they explore bold strategies, innovative business models and next-gen technologies shaping the industry today and defining what's next.

How do you transform banks that have been built over centuries for a world where artificial intelligence operates 10 times faster than the digital revolution? We're not just talking about implementing new technology; we're reimagining banking for customers who interact daily with AI assistants and may soon entrust their money management entirely to intelligent systems. However, banks that rush into action without understanding their organizational and cultural legacies will find their investments yielding disappointing results. The issue isn't the technology; it's that we equate activity with progress, making top-down decisions that overlook what's happening on the ground. Our guest on the Banking Transformed podcast, Sophie Heller, is the newly appointed Chief Transformation Officer at BNP Paribas CPBS, bringing a unique perspective that combines strategic technology leadership with deep insights from behavioral sciences and organizational sociology. Today, we explore why the pause before progress might be more important than the speed of implementation, how behavioral sciences are becoming essential tools for transformation leaders, and what it takes to redesign banking for an AI-powered world. Welcome to Shaping Banking's Next – podcast episodes hosted by Jim Marous and brought to you by Infosys Finacle and Qorus Global. These compelling episodes are inspired by the ‘Innovation in Retail Banking' research, a report that has been tracking innovation trends, investment priorities, emerging business models, and real-world case studies for over 15 years. In these episodes, visionaries, changemakers, and digital pioneers from the world's leading banks will share how they're driving innovation, transforming the banking value chain, and reimagining the future of banking. Join them as they explore bold strategies, innovative business models and next-gen technologies shaping the industry today and defining what's next.

Summary In this episode Chief Revolution Officer John DiJulius talks to Kevin Sloan, Executive Vice President, Head of Retail Banking,for KeyCorp. As Head of Retail Banking, Kevin Sloan leads the execution of KeyBank's retail relationship growth strategy centered on helping clients and communities thrive. His responsibilities include leading 5,500 teammates across Key's 950 branch offices, its Business Performance, Support & Enablement team, and its Client & Teammate Experience team. He is also a member of KeyCorp's Executive Council. Takeaways Why KeyBank focused on the client experience What did Key do to transform their client experience What was the return on investment for Key How did Key keep the client experience momentum going years after Chapters: 00:00Celebrating 200 Years of KeyBank 02:50The Journey to Client Experience Excellence 06:12Moments Matter: A Framework for Success 09:04Recruitment and Retention Strategies 11:46Measuring Success: KPIs and Results 15:02Consistency in Customer Experience 17:46Building a Culture of Recognition 21:08Challenges of Maintaining Momentum 23:56Connecting Purpose with Client Experience 26:53The Importance of Emotional Connection 30:12Sustaining Momentum in Client Experience 33:05Collecting and Sharing Moments That Matter 35:59The Power of Small Gestures 38:48Conclusion and Reflections   Links Connect with Kevin Sloan Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.