Podcast appearances and mentions of ed cross

Gear up as Brandon and Chris get real with Ed Cross, a master of the restoration and insurance game. This episode is a goldmine for anyone ready to up their game in dealing with claims and mastering the art of negotiation. Key Takeaways: Expert Advice: Tap into Ed Cross's years of experience for building stronger relationships with clients and smoothing out the bumps with insurance adjusters for better claim settlements. Communication Tactics: Discover how to keep things positive with adjusters and why listening more than you talk can be your best strategy in negotiations. Deeper Dive: Get into the weeds on tortuous interference and its potential to change the game by stopping unfair claim denials. This is the kind of episode you'll want to share with your team. It's packed with scenarios you can role-play and tips that'll sharpen your skills in client interaction and claims handling. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don't leave it to chance, partner with Liftify and let them capture the feedback your team has earned. https://www.liftify.com/floodlight AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry's oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. https://candrmagazine.com Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight Is Your Restoration Company Running at Peak Performance?

Send us a textEd Cross has been doing sport all his life, he loves the competitive nature of sport, wanting to be a professional footballer when he was younger but realising he wasn't very good, he excelled in several other sports.Our conversation, explores those sports as well as how he got into multisport, primarily triathlon then later duathlon. We discus Eds evolution from sprint into the longer distances where he don several Ironman races as well as challenge Roth, which has been his favourite race of them all.He then moved into representing GB in his age group several times and wants to do it again in a third discipline, having braced triathlon, duathlon so far.hope you enjoy Eds journey.you can follow Ed on instagram @ed.cross.9Facebook Ed Crosshe has his own Podcast called Procurement Says NoYou Can Follow us  on Instagram @amp_1967X : agegroupmultisportpodcastFacebook : AMPGBfind all our episodes on our websiteor our YouTube Channel AMP GBWebsite is : https://agegroupmultisportpodcast.buzzsprout.com/email: agegroupmultisportpodcast@gmail.comIf you are an agegroup athlete and would like to come on the pod, get in touch.    

Join hosts Chris and Brandon in a riveting discussion live from the Las Vegas airport! This episode of "Head, Heart, and Boots" dives deep into the nuances of leadership, and the practical challenges faced by entrepreneurs and business owners in today's dynamic environment. Key Takeaways: Real Conversations from 'The Experience': Engage with the insightful and spontaneous dialogues Chris and Brandon had with industry leaders and peers, providing real-world wisdom and strategies. Leadership and Decision Making: A profound discussion on the 'desperation brain' in business owners, and how urgent needs often skew wise decision-making. Guest Insights: Hear from Ed Cross, who brings the fire with his expertise in legal and business tactics that are essential for every business leader. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don't leave it to chance, partner with Liftify and let them capture the feedback your team has earned. https://www.liftify.com/floodlight AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry's oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. https://candrmagazine.com Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight Is Your Restoration Company Running at Peak Performance?

The water damage response and repair industry has emerged into the consumer discourse. But how many property restoration contractors are aware of the rich history of innovation and collaboration that have laid the groundwork their livelihood? In this episode we take a field trip into the past with Ron "Alfie" Alford and complete our recap of RIA 2024 with Ed Cross. In Episode 118 of The DYOJO Podcast 0:00 The 5th Water Damage Air Mover Made 12:49 Robust Conversations with Xactimate 18:16 History and Headway with the AGA 28:00 Becoming a Class A Contractor with Ron Alford References and guest appearances for this episode include: Sgt Ed from Restoration Crosscheck, video from Ron Alford, Cliff Zlotnik, Jim Thompson, Mark Springer, Katie Smith, excerpts from Ron Alford's book How To Win The Insurance Claim Game (available on Amazon), prior episodes of The DYOJO Podcast. LAST EPISODETDP 117 Xactimate Apologizes to Restorers Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. THANK YOU SPONSORS: Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items. EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability. Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration. P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS. MUSICTheme - It's Only Worth It If You Work For It by NEFFEX

We recap some of the highlights from the Restoration Industry Association (RIA) Convention and Expo with our friend Ed Cross. Items of interest for property restoration contractors include an apology from the stage by Xactimate/Verisk and a face the advocate with four TPAs from the insurance claims ecosystem; Contractor Connection, Alacrity, Sedgewick, and Westhill. In Episode 117 of The DYOJO Podcast 0:00 Sgt Ed Cross 2:23 Recap of Episode 116 3:20 Waste Diversion Tracking 4:31 Insurance Denied by Drone 6:09 New Position Statements from RIA 9:46 Xactimate Apologizes to Restorers 16:32 Weaponizing Xactimate 24:28 RIA 2024 Highlights Clips were used in this Episode from * InsurTech Trends, Integrations, Pricing, & More - C&R Magazine / Restoration Today Michelle Belvins interviews Aaron Brunko - https://www.youtube.com/watch?v=7E0JaaJsyk4&t=1098s * Restoration Invoice: PAID - Restoration CrossCheck (Sgt Ed video) - https://www.youtube.com/watch?v=PVSUelq66uM&t=72s LAST EPISODETDP 116 What Do Customers Know? NEXT EPISODE Join us as we discuss the history of the Advocacy and Government Affairs (AGA) Committee of the Restoration Industry Association (RIA) and the progress discussed at the 2024 Convention. Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. THANK YOU SPONSORS: Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items. EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability. Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration. P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS. MUSIC Theme - It's Only Worth It If You Work For It by NEFFEX Cool Revenge - Jeremy Blake

Ed Cross is an attorney who works closely with the Restoration Industry Association (RIA) and has been diligent with working as a mediator between restoration contractors and the insurance industry. With a focus on customized pricing and overcoming the challenges of restoration pricing software, Cross has been able to bring to the table the constituents that can make a difference with real change now and in the future.In this episode of Straight Talk!, Cross describes current affairs and what he sees as possibilities with restoration pricing. He also describes what he sees as viable solutions for all parties involved: Both restoration contractors and insurance companies.

Good Day and welcome to IAQ Radio+ episode 719 this week we welcome Attorney Angela Bajramaj for a discussion of Restoration, IAQ and Construction Legal Issues. Angela will be diving into the complexities and nuances of the construction and restoration industry from a legal perspective. She'll be discussing common legal issues faced by professionals in the field and sharing her expert insights on how to navigate these challenges effectively, with a focus on what restorers can do to maximize their collections. Whether you're a contractor, a business owner, or simply interested in the subject, this show will provide valuable information and tips to help you stay ahead of the legal curve. Angela Bajramaj is an attorney, licensed contractor, and a passionate advocate for restorers. Prior to joining Ed Cross as his law partner in May of 2023, Angela served as Corporate Counsel for Belfor Property Restoration for eight years, where she oversaw U.S. collections, managed dispute resolution, and designed and implemented solutions to regulatory issues. Following Hurricane Ian, Angela served with Belfor's first response team, which helped further foster a deep understanding of the unique and profound challenges that restoration contractors face. Angela is a graduate of Wayne State University of Law School with a Juris Doctorate Degree, and holds a Bachelor of Arts in Journalism from University of Wisconsin – Madison. She is one of the few female lawyers in the United States who holds a Residential Builder License. Prior to becoming an attorney, Angela worked in the construction industry in her family's contracting business for almost 20 years. Angela brings years of restoration and collections experience to the Law Offices of Edward H. Cross, and her addition enhances the firm's capacity to advocate for Michigan restorers and provide specialized legal support for restoration-specific issues in other states. Beyond her professional accomplishments, Angela is dedicated to her community, actively participating in creative fundraising activities for local charities. When not working, she enjoys spending quality time with her husband, five children, and granddaughter, and shredding on Michigan's beautiful bike trails. Learn More this week on IAQ Radio+.

The customized price list discussion has been a hot topic in the restoration industry for the last few years. According to the 2022 C&R State of the Industry report, getting paid (and pricing) are a top pain point for restorers. Now, Restoration CrossCheck - a consulting firm in the restoration industry - is bringing two Xactimate pricing experts together to help educate contractors on pricing and creating their own price lists, do estimate review, help with appraisals, help in working with adjusters, and more. In this special episode, Ed Cross introduces the newest consultant to join his team - Mike Fulton, the former president of Verisk Property Estimating Solutions (formerly known as Xactware). Together with pricing expert and fellow consultant Anthony Nelson, the trio shares their Outlook on this new partnership Wins they've seen for contractors embracing custom pricing Advice for overcoming adjuster pushback ... and much more! --- Send in a voice message: https://podcasters.spotify.com/pod/show/michelle-blevins/message

The customized price list discussion has been a hot topic in the restoration industry for the last few years. According to the 2022 C&R State of the Industry report, getting paid (and pricing) are a top pain point for restorers. Now, Restoration CrossCheck - a consulting firm in the restoration industry - is bringing two Xactimate pricing experts together to help educate contractors on pricing and creating their own price lists, do estimate review, help with appraisals, help in working with adjusters, and more. In this special episode, Ed Cross introduces the newest consultant to join his team - Mike Fulton, the former president of Verisk Property Estimating Solutions (formerly known as Xactware). Together with pricing expert and fellow consultant Anthony Nelson, the trio shares their Outlook on this new partnership Wins they've seen for contractors embracing custom pricing Advice for overcoming adjuster pushback ... and much more! --- Send in a voice message: https://podcasters.spotify.com/pod/show/michelle-blevins/message

A good construction contract is not a silver bullet for all customer disputes, but setting clear expectations can help all parties work towards an agreed-upon outcome. "As a contractor, we're going to be held accountable for what we can prove at that time not necessarily what we actually did. The simpler the better, or the more understood the better." - Bebo Crain As we continue to wrap up our discussion regarding Robert Jordan Construction (RJC) versus the Arlington Independent School District (AISD), one of the key questions during litigation was whether the two parties ever executed a contract. For Episode 98 of The DYOJO Podcast, we will review elements of construction contracts, including: RJC's claims vs. AISD's fact sheet Mutual assent and the meeting of the minds A clearly agreed-upon scope and cost of work Keeping things simple as a construction professional IN THIS EPISODE: 0:00 Recap of RJC vs. AISD 4:40 The timeline of events in this case with Bebo Crain 8:50 The initial estimate for services 11:24 What is a large loss with Jim Thompson 20:20 The simpler the better and contracts with Ed Cross 29:45 Do you know what you're doing? 36:39 Closing thoughts with Bebo Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. THANK YOU TO OUR SPONSORS: The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a professional certification and standard-development non-profit organization for the inspection, cleaning, and restoration industries. Advocate Claim Service was founded to provide policyholders, brokers, and attorneys with a dedicated claim professional to develop a comprehensive claim presentation strategy. Read David Princeton's column, Dear David, in C&R Magazine. The Restoration Industry Association (RIA) Convention and Industry Expo is the industry's premier event designed to bring together restoration and reconstruction professionals and vendors for networking, education, and discussing the latest industry trends. You won't want to miss this event on April 24-26, 2023 in at Rosen Shingle Creek Orlando, Florida. Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. How To Suck Less At Estimating: Habits For Better Project Outcomes. Theme Music - It's Only Worth It If You Work For It by NEFFEX

The Restoration Industry Association (RIA) has released a position statement on the cost of doing business, a common exclusion claim made by some insurance adjusters. In this episode of Straight Talk!, Ed Cross, an attorney who works closely with the RIA, explains the details and provides important guidance to the restoration industry.RIA Position Statements are an exclusive RIA member benefit. They can be incorporated into verbal and written communications as powerful tools to overcome common collections challenges restorers face.

Texas developer and former commercial real estate broker Ed Cross talks office to residential conversions, learning from recessions and why he thinks the model for making money in real estate is heading for a reset. * * * Read more: Office Values Have Further To Fall Before Residential Conversions Start Picking Up Speed: https://www.bisnow.com/new-york/news/office/just-50-us-office-buildings-have-been-turned-into-housing-115688 Far From 'Easy Money': Experts On The Hurdles Facing Office-To-Residential Conversions: https://www.bisnow.com/national/news/construction-development/as-distress-comes-to-the-office-market-office-to-residential-conversions-may-prove-elusive-for-some-115846

Contractor, if YOU do not value YOUR time, no one else will. Contractors must value their time. Contractors must set a precedence so that the customer will value their time. A customer will waste a contractor's time without thinking twice about it. Some of them don't care, but many of them don't understand. You must understand the real costs that go into all of your services, including things that you think are good marketing items such as offering FREE estimates. How often does a contractor write an estimate only to have a customer use the detailed scope and cost to hire someone cheaper? We will discuss creative ways that contractors are being clear and consistent with their client intake, onboarding, and sales processes. At a minimum, contractors need to understand their costs in offering FREE estimates. When a contractor provides an estimate they have actual costs in providing this service, items such as travel, fuel, time, and resources spent. With limited time to spend, the contractor should also understand the drain on opportunity costs. What could a contractor have spent that same time doing if they weren't wasting time on a bad lead? How much additional work and revenue could you add to your load if you reduced the amount of time wasted on the wrong "customers"? This is PART 2 of a conversation that we started on The DYOJO Podcast Episode 90. The listener will hear from more peers in the construction industry as well as a deeper dive (as promised) into the implementation of the Letter of Intent (LOI). We will also share a portion of a slideshow presentation on the cost of wasted time and the potential gains of more intentionally applying that time to productive activities for your company. Reduce the time that you spend with tire kickers so that you can grow your business with people who actually have a scope of work in mind and a realistic budget that they are willing to work with. When the contractor is the only one with "skin in the game" they often are the ones left "holding the bag"; it's time to do better. In this episode: 0:00 What is a contractor's time worth? 1:50 Recap of TDP 90 - The MYTH of FREE Estimates 3:20 The consultation or staged approach 6:30 Our sponsors 8:20 Testing the LOI with Restoration Rundown 13:00 Assignment of Benefits with Dave Mason & Ed Cross 17:24 A breakdown of the costs of wasted time Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve for personal and professional development. Thank You To Our Sponsors: The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a professional certification and standard-development non-profit organization for the inspection, cleaning, and restoration industries. Advocate Claim Service was founded to provide policyholders, brokers, and attorneys with a dedicated claim professional to develop a comprehensive claim presentation strategy. Read David Princeton's column, Dear David, in C&R Magazine. Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. How To Suck Less At Estimating: Habits For Better Project Outcomes.

We discuss profitability, profits, and introduce the letter of intent as we grow our businesses What do we all want as contractors? We want to provide a good service and be paid for our work. Where does this process start? As we discuss on Episode 86 of The DYOJO Podcast, positive project outcomes start with a clear and consistent client intake process. OVERHEAD & PROFIT The client intake process also initiates the data collection process. The gathering, interpretation, and application of solid data is critical to helping an entrepreneur make good business decisions. If you want to be profitable as an organization you must manage the project lifecycle sequences. We begin this discussion on The DYOJO Podcast Episode 89 as well as a series of articles on overhead and profit that myself, Ben Justesen, Anthony Nelson, and Ed Cross will be releasing for the in-print version of C&R Magazine. LETTER OF INTENT Contractor's often discuss whether they should be charging for estimates. Some of the options include: Offering free inspections and estimates as a marketing tool Charging for inspections and estimates to cover expenses Getting a contract signed prior to inspection and estimation Using a letter of intent (LOI) to screen clients prior to scheduling an inspection We talk rather frequently with contractors about this concept of the Letter of Intent or LOI. We will introduce this resource during Episode 89 and will go into further detail in the following episode. FOUR MODES OF PROFITABILITY Our competition as contractors isn't even necessarily with the market, but with ourselves. We want to grow our company by laying a foundation. If you want to be a profitable company, it's important to understand some of these concepts that lead towards profitability. So that's why we're tying a lot of this together, from: The new client intake process (TDP 86) The project lifecycles (TDP 89) The Four Modes of Profitability (TDP 89 and an upcoming series of articles in C&R Magazine) I'm working on the first in a series of articles with C&R magazine that's going to touch on some of those elements of overhead and profit. My contribution, the working title is The Four Modes of Profitability for Contractors. There's an infographic coming out from Restoration Industry Association (RIA) that will also be a helpful tool for contractors as they work through the process of developing and growing their team. Within that tool there are definitions and visual aides such as these two: Revenue is the income you earn by selling your products and services. ​Your gross profit is your sales price minus your cost of goods sold, we also call those COGS or your direct costs. These resources are designed to help shorten your DANG learning curve and to build your company through those stages of profitability. Thursdays are for The DYOJO Podcast.

In this episode we sit down with a true commercial real estate Pioneer, Ed Cross. Ed is an influential developer out of the Texas market that is know for being an innovative and creative multifamily developer. Ed has accomplished some amazing things and his career and he shares his lessons learned over the years. DISCUSSION TOPICS How Ed Got Started - 1:38 Ed's First Development Deal – 8:42 Ed's First Big Brokerage Deal – 10:30 The Gift of Abstract Thinking – 18:05 The Key Ingredients for being a Successful Broker – 19:40 Ed Starts to Discuss the Vistana Project – 23:00 Law of the Indies / Spaniard Settlements – 25:30 The Benefit to Developing in a market that is 10 years behind – 28:30 The Practice of Virtual Development – 32:47 Ed's Partner and The Start of Corona Beer in the US – 35:25 Ed's Mistake in the Development of Vistana - 37:25 How Ed Managed the Stress of Being Behind Schedule and Over Budget - 41:35 Ed's New Project – Vicinia – The New Urbanist Development – 48:08 Discussing New Urbanism – 48:45 How the Civil Engineer was Ed's Biggest Adversary with Vicinia – 58:30 How Ed Got Partner Support for a Pioneering Venture – 1:00:30 Designing a New Urbanist Project to Accommodate Parking and Large Trucks – 1:02:40 Ed's Biggest Piece of Advice – 01:08:47 TOP TAKEAWAYS Present Numbers and Present a Proposal in a way that the recipient doesn't have any questions. 2:45 To excel in Commercial Real Estate you have to be able to have abstract thinking. – 18:05 The Creativity of Development is like Brokerage x10 – 23:35 Embrace Issues in Development and Don't Look at Them Adverse Effect to a Project – 24:15 CRE is a really small community and You're known by your character – 39:20 Don't Develop for Fees, Develop for Ownership – 42:25 Have Skin in the Game, Overcommunicate and Understand Risk 42:50 No Surprises – 43:10 Worrying Doesn't Solve the Problem… Working On It Does – 44:15 Marry Well – 45:00 Land's Value is Based off the Density You can Put on It – 1:01:28 Website Link to Vicinia - https://viciniasa.com/

The DYOJO Podcast Using Mechanics Liens to Secure Payment as a Contractor The DYOJO Podcast Season 3, Episode 73 Guest: Ben Cushman, Deschutes Law Group (Olympia, WA) Liens are an important resource to aide the contractor in securing payment for the work that they perform. Unfortunately, many general and restoration contractors have expressed some reservations regarding using or enforcing Mechanics Liens. As contracts lawyer Ben Cushman, shares in this video, "Liens are the best security a contractor has for non-payment, and it provides all kinds of strong remedies." This video is one of many questions we asked contracts lawyer, Ben Cushman of Deschutes Law Group, as we sought his perspectives on the importance of Mechanics Liens in the construction and property restoration process. Ben has been practicing construction law for over 25 years, the last 5 of which have been with his own firm based in Olympia, Washington. Mechanics Liens resources for contractors: If you are in Washington state, join us for our monthly meetings, the second Tuesday of every month Check out The Book on Restoration Collections by Ed Cross, The Restoration Lawyer Reach out to a local construction lawyer, such as our guest Ben Cushman of Deschutes Law Group ANNOUNCEMENT: Book #3 from Jon Isaacson, The Intentional Restorer, So, You Want To Be A Project Manager? Is NOW available in Kindle, Paperback, and Hardcover through Amazon or directly from The DYOJO Are YOU a professional in the skilled trades who wants to advance your career through project management? Are YOU a new project manager who could use some additional direction on how to develop as a leader in this role? Are YOU a manager or business owner who oversees training and development for your team? THIS is a book for YOU! Featured guests and clips: Clip of our discussion on workplace culture from TDP 72 Clip of the AEML Winter Break Promo Video Ad for Book 3 shot by THE Gordy Powell

Next to labor, collections has become one of the number one challenges for restorers, and in this episode with industry attorney Ed Cross, we dive into some of the strategies and resources available to put ourselves in a much stronger position when we go to collect on the money we and our teams have rightfully earned. You'll also get to hear some of Ed's favorite tricks of the trade, what he relishes about the work, and how to actually engage an attorney for help with collections, contracts and disputes in your business. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don't forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you sponsors! Xcelerate Restoration Software Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. Xcelerate is designed specifically for the restoration contractor industry Increase your operational efficiency Improve your profitability Elevate both your job and team management www.xlrestorationsoftware.com/mrm Actionable Insights (Xactimate and restoration technology training) Actionable Insights is an educational non-profit that's helping contractors and carriers settle claims with Xactimate and Matterport. Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. Not finding the right line items? It's probably in their Commonly Overlooked Line Item Database - you can't use a line item if you don't know about it! Are you using Matterport right now? Do you want to make sure you're not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward value.getinsights.org/FCG Floodlight Consulting Group Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits. MIT/RESTO Mastery Leadership Circle The MIT/RESTO Mastery Leadership Circle is designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. Monthly Sessions Open Office Hours Expanding Partnerships Of Industry Professionals Customer Segment Leaders Continually-Updated Content Library Rich Non-Market Competing Community https://www.floodlightgrp.com/mrmleadershipcircle Individualized Operations Consulting and Training The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts https://www.floodlightgrp.com

In Episode 05 we sit down with Ed Cross, the pioneering San Antonio developer responsible for The Vistana, a large mixed use residential building in downtown San Antonio.  We'll also hear about his current project, Vicinia, which is raising the bar for suburban development on San Antonio's west side.

On this episode of Forward Ever: Leading in Challenging Times, host Gary Shorman speaks with KIOGA President Ed Cross.

The July 2021 installment of the Healthy Indoors AFTER HOURS Show features guests Stacey Champion and industry attorney, Ed Cross with host, Bob Krell and co-host J West.

This week we welcome a cast of restoration all-stars for an update on the state of the industry following the RIA's 75th Diamond Anniversary Convention last week in Orlando, FL. RIA is the Big Daddy of the restoration industry and their convention is the highlight of the year. Hot topics at this year's event included what RIA has identified as the top three issues facing contractors today: Pricing, Third Party Adjusters (TPA's) and Consultants. There was also a lot of talk about the RIA's Advocacy and Government Affairs (AGA) Committee which has now formed three task forces to create position statements that articulate a shared stance for the industry. The AGA work product contains 10 total position statements including a groundbreaking TPA scorecard, hours of videos on pricing and a nationwide resource document on assignment of benefits. In the past year, RIA also released eight Third Party Consultant (TPC) position statements. These position statements educate restorers on best practices for working with consultants. There was also a town hall discussion on how RIA responded to the global pandemic, past president's panel with lessons learned and much more. LEARN MORE this week on IAQ Radio+. Guest Bios

DEDx Talk Do you have any silly ideas, personally or professionally, that you are finally letting go of? This DEDx Talk is an adaptation of this months The Intentional Restorer column in Restoration & Remediation (R&R) Magazine, "Become the Hero of Your Own Story". This video is done in the cadence and style popularized by TEDx Talks. Grab your headphones and tuck yourself in for Story Time with The Intentional Restorer as we compare my mindset and habits regarding shaving as they relate to our process as intentional restorers in seeking out and implementing advice from others who have BTDT (been there, done that). READ MORE from The Intentional Restorer... Special Message from Ed Ed "The Restoration Lawyer" Cross drops by to deliver a special message for our audience. We play a clip of Ed's contribution to our panel discussion regarding property restoration industry standards. While we set out to do a two hour overview from pre-1970's on through present day, we were unable to make our way out of the 1980's. Thankfully our all star guests have agreed to return to continue our conversation. Our guests were: Co-host, Pete Consigli, "The Industry Watchdog" (guest on TDP 54) Ken Larsen, Restorative Drying Services Senior Consultant (guest on TDP 46) John Downey, Executive Director of CIRI (guest on TDP 28) Cliff Zlotnik - Owner IdeaZ, co-host IAQ Radio LISTEN to MORE via TDP 60... The DYOJO Podcast is THE podcast for intentional restorers, helping you shorten your dang learning curve for personal and professional development. Catch us every Thursday on YouTube.com/thedyojo

Pete Consigli, The Restoration Watchdog, joins us for Part 2 of our BIRTHDAY BASH Discussion for The DYOJO Podcast Episode 54 Please refer to the notes from our prior episode to understand more of the story and sequence of event that led to this industry icon joining us for the one year anniversary of The DYOJO Podcast. Pete is known by many for his role as "The Restoration Industry Watchdog" in multiple capacities including his frequent appearances on IAQ Radio for their "roundup" session. With every attempt to honor the sequence of their show, Pete agreed to open this topic by introducing his good friend Ed Cross as well as re-joining our conversation at the end of the show to input his insights into these topics. Pete was eager to frame the broader conversation in the context of standards of care for restoration contractors. Source material for my article in Restoration and Remediation Magazine (R&R), "A History of Collaboration, a Future of Advocacy" included previously written pieces from Michelle Blevins, Jeff Bishop, IAQ Radio, and a name that kept popping up, Pete Consigli. Mr. Consigli collaborated with Michelle for her article, A Brief Walk Through RIA History, while also composing one of the industry's legacy pieces published in Cleaning & Restoration titled, The Four Faces on Mount Restoration (often referred to as The Founding Fathers article). Pete has long been referred to, by those who had front row seats to the early innovations of property restoration into a professional industry, as Restoration Google. If you intend to dig into the bowels of the emergence of our profession, a good test of whether your source is credible would be whether they ask, “Have you talked to Pete about this?” Part 1 of our conversation for Episode 54 dove into the topic of assignment of benefits (AOB) with "The Restoration Lawyer" Ed Cross. Mr. Cross shared some recent revelations in the fight to defend the right to utilize AOB by insureds and contractors as well as dispel some of the backlash against this resource from his perspective. Mr. Consigli facilitated a Town Hall discussion, followed by an excellent episode of IAQ Radio (#553), in the wake of the 2019 decision in Florida leading to the elimination of the fee shifting statute for contractors. As was revealed in that Town Hall and by daily interactions between contractors, there are strong opinions about the role of AOB in our industry. Whether you believe they should be used or not, caution should be used when responding to one extreme with another, i.e. responding to bad actors by eliminating the resource. This segment is Part 2 of the full conversation and is primarily our conversation with Pete Consigli and the celebration of our joint efforts to gain his trust and participation on The DYOJO Podcast. As Pete shares, he is eager to help all restorers to shorten their DANG learning curve. We encourage all of our listeners for The DYOJO Podcast and our readers for The Intentional Restorer, to do your own research and make your own decisions about the merits of these topics.

MYSTERY GUEST revealed Part 1 of our BIRTHDAY BASH discussion for The DYOJO Podcast Episode 54 It's a fun churning of events that have coalesced over the last year leading up to the birthday bash for the one year anniversary of The DYOJO Podcast. The first of these elements was an interview with Ed Cross, then the inaugural chair for the recently formed Advocacy and Government Affairs (AGA) committee of the Restoration Industry Association (RIA). The Restoration Lawyer graciously agreed to a discussion that would be the core content for an article that would be released as the April column for The Intentional Restorer. These words were drafted to carry the reader through Mr. Cross' legal journey which includes involvement in many of the key evolutions of the property restoration industry. Source material for this article included previously written pieces from Michelle Blevins, Jeff Bishop, IAQ Radio, and a name that kept popping up, Pete Consigli. Mr. Consigli collaborated with Michelle for her article, A Brief Walk Through RIA History, while also composing one of the industry's legacy pieces published in Cleaning & Restoration titled, The Four Faces on Mount Restoration (often referred to as The Founding Fathers article). Pete has long been referred to, by those who had front row seats to the early innovations of property restoration into a professional industry, as Restoration Google. If you intend to dig into the bowels of the emergence of our profession, a good test of whether your source is credible would be whether they ask, “Have you talked to Pete about this?” Ed Cross shared some recent revelations in the fight to defend the right to utilize assignment of benefits (AOB) by insureds and contractors as well as dispel some of the backlash against this resource from his perspective. Pete facilitated a Town Hall discussion, followed by an excellent episode of IAQ Radio (#553), in the wake of the 2019 decision in Florida leading to the elimination of the fee shifting statute for contractors. As was revealed in that Town Hall and by daily interactions between contractors, there are strong opinions about the role of AOB in our industry. Whether you believe they should be used or not, caution should be used when responding to one extreme with another, i.e. responding to bad actors by eliminating the resource. As John Lapotaire, who was vocal in his dissent during the Town Hall, shared via private message during our discussion with Mr. Cross, “Don't throw the baby out with the bathwater. It's AOB abuse that I disagree with. That's a moral and ethical issue not an AOB issue.” Merlin Law Group, respected by many in our industry for their book Pay Up, noted in 2017, “Hopefully, the Legislature will come up with a fair and balanced solution that attacks the bad actors, protects consumers, and preserves the ability of a policyholder to execute an AOB under the right conditions.” Most efforts to bury or alter the right to AOB are cast as Insured Homeowners Protection Act, carrying the connotation that the legislature, often with great encouragement and lobbying from the insurance companies, must intervene to protect homeowners from the big bad contractors. Unfortunately, the simple logic goes, protect the insured by limiting their resources. Ed announced the launch of his new book, The Book on the Assignment of Benefits: A Restoration Contractor's Guide with Forms & Instructions. Mr. Cross believes this resource helps contractors to strengthen their position to force the insurance company to deal with and pay them directly as they negotiate the claims process. As always, we encourage all of our listeners for The DYOJO Podcast and our readers for The Intentional Restorer, to do your own research and make your own decisions about the merits of these topics.

R&R Editor-in-Chief Michelle Blevins spent some time catching up with The Restoration Lawyer, Ed Cross. These days, he has another official title, The Restoration Advocate, after being hired by the Restoration Industry Association's Advocacy and Government Affairs Committee to advocate for a more equal and level playing field for restoration contractors. 

Ed Cross is the Executive Director of Odesma, a Procurement Consultancy. Ed has 30+ years of experience in Procurement across a wide range of industries and sectors. In this Episode of the World of Procurement Podcast, we cover: A Brief History of his wonderful career Insights into Odesma, Ed's Procurement Consultancy based out of the Gig Economy Approach Starting in Procurement out of want rather than falling into it How Procurement are responding to COVID19 Amazing stories from the Procurement Teams dealing with COVID Tales from the Black Death - this was awesome!!! How can Procurement ready themselves for different/new disruptions in the future Customer of First Choice and why this is going to be important moving forwards Why back to basics Procurement is vital Understanding your Supply Chain What does a Procurement Professional look like over the next few years Single Source vs Multi Source/Competitive Procurement Connect with Ed here: Ed Cross - https://www.linkedin.com/in/ed-cross-919b0a5/ Odesma - http://www.odesma.co.uk/

What's Cooking Good Looking?  Sam Smith WFR ANNOUNCE  Bickmore's Bits  Dr Oetker Ristorante - You Wanna Pizza This?  Have you saved an animals life? Andy Griffiths - The 130 Storey Treehouse Carrie's Couch  You've Got Mail   Hughesy & Ed Cross   See omnystudio.com/listener for privacy information.

Look the same as partner  Carrie & Tommy’s You Wanna Pizza This Cougar stalking  What's your escape plan What are you still using from your ex? The Time Game   Dylan Alcott  When Was That Wednesday?   Hughesy & Ed Cross   See omnystudio.com/listener for privacy information.

 Brutal PT's  Tease  Sadder than Sonder UNI Lad - Wap Genres   Jenny Bickmore  When have you confessed to something you didn't have to?   The Paper Quiz  Eli not wearing pants    Hughesy & Ed Cross   See omnystudio.com/listener for privacy information.

Carrie's Tik Tok  Kicked off a flight? Same Same But Spoken  Sport Bits  Jimmy Barnes   Hughesy & Ed Cross   See omnystudio.com/listener for privacy information.

Do you want Carrie's autograph? We love Maccas Unqualified advice / how do I cook the broccoli  If I'm clucky and can't have any more kids what can I do? Same Same But Spoken  Tommy and Jonny  Ana and blood clots   Hughesy & Ed Cross   See omnystudio.com/listener for privacy information.

We had such a good time that this episode had to be split into two segments. My editing program would not allow me to release this as one long "Joe Rogan" style episode. Pro vs. Joe 007 - Part 1 with David Princeton of Claim Advocate Service joins us all the way from Wisconsin to discuss: * The difference between a public adjuster and a claims advocate Options for home and business owners dealing with coverage issues Thoughts on contractors charging for estimates which include screening your clients, clarifying the process and communicating your value Tips for home and business owners when navigating the claims process with insurance carriers (a few do's and don'ts) Current "wins" by business owners in the COVID coverage disputes (mostly in Part 2 of our conversation) We are excited to announce a collaboration with Xcelerate Restoration Software. On Monday, October 5, 2020 we will be hosting a live feed to announce the winner of: FREE iPad from Xcelerate Restoration Software Signed copy of Jon Isaacson's book Be Intentional: Estimating The DYOJO Podcast T-Shirt Xcelerate hands down offers the best field service solution in the restoration market. And they are giving away a FREE iPad to prove it! Go to the custom landing page, request a FREE demo of their software and register for the FREE iPad . Episode includes: FREE resources from Ed Cross, The Restoration Lawyer, for contractors helping with wildfires in California. Book reviews and comments from Tye Panzone, Christopher Stanley and Jason Sturgeon. The timeless banter between the loveable co-hosts, Bryan Close (Joe) and Jon Isaacson (Pro) and our 1st returning guest, David Princeton. Hosts & Guests: David Princeton - www.losspayee.com Bryan Close - www.allamericanres.com Jon Isaacson - www.thedyojo.com The DYOJO Podcast on Youtube and Spotify - www.thedyojopodcast.com Opening music by Suganuts

Calls us with your Singing Pets Carrie's marriage game What have you seen out of the window of the plane How Aussie are you  Dylan Alcott Beef with Sonder  Hughesy & Ed Cross   See omnystudio.com/listener for privacy information.

Tommy Nat Needling  Tommy's DVD  What won't people believe you're sober for? Bickmore's Bits  Woman back from dead in Russia   Hughesy & Ed Cross   See omnystudio.com/policies/listener for privacy information.

What did you do in a canoe Evie Divorce Songs When did you do the exact thing she told you not to? Georgie Caroll  Carrie's Game   Hughesy & Ed Cross   See omnystudio.com/policies/listener for privacy information.

Ed Cross "The Restoration Lawyer" and Bill Loveland, Found of Xactware (creators of Xactimate) - square off on stage at the Restoration Industry Association's (RIA) 2019 Fire Summit. Even though Bill landed what many perceived to be an incendiary blow when he said, "If you have an argument with an adjuster about what they're going to pay, you're not much of an estimator." He also expressed that he and Xactware are committed to working with RIA and restoration contractors to improve the process. We walk through some of the highlights of this video and the roll out from these ongoing discussions. Loveland spoke with Ed and a room full of restoration contractors to "set the record straight" about what he had heard from the RIA's Advocacy and Government Affairs Committee (AGA). Questions were asked about estimating accuracy Stagnation of Xactimate prices Imperfections in the platform The statement that Xactimate prices are only to be used for "reference" Check out Ed Cross and his treasure trove of Standardized Restoration and COIVD-19 Contracts. Use the promo code "PODCAST" for 10% off through 08/07/2020 - www.therestorationlawyer.com Listen to The DYOJO Podcast for more great INFOtainment to help you shorten your DANG learning curve for professional development - www.thedyojopodcast.com

Attorney Ed Cross sat down with Larry and Eric to talk about the do's and don'ts of Covid-19 clean up work from a legal perspective. We have seen a lot of crazy claims regarding "santizing" and "disinfecting" Covid 19 in buildings. Please give this show a listen and stay out of trouble.This podcast has been sponsored by Morning Tech Meeting.

Ed Cross is an attorney representing the restoration industry. This is a recording of an web conference I attended. It has some great information on protecting yourself and insurances and contracts you should have as a contractor in the stone and tile business. Many of the tips apply to all disaplines of the industry.

Legal implications for restoration contractors when considering COVID-19 response. For nearly 25 years, The Restoration Lawyer has been in the trenches helping contractors to do things the right way both through his legal practice as well as his extensive efforts in education. This last year, under the leadership of Restoration Industry Association (RIA) President Elect, Mark Springer, and his industry manifesto, Our Greatest Need, Ed has been a key figure in the RIA's focus on advocacy. Mark outlined a seven step action plan which includes the formation of an Advocacy and Government Affairs (AGA) Committee, of which Ed is the founding chair, as well as the recently appointed Restoration Contractor Advocate. You'll have to watch the video to get it directly from Ed, but advice number one was to stop the use of traditional work authorizations. Mr. Cross states, “Performing restoration work with the traditional work authorization is kind of like playing football wearing sandals. You can do it, but it's not going to turn out very well.” Ed recommends actual contracts for payment, like contractors would typically use, which establish an obligation by the owner to pay the contractor for the work. Restoration professionals need to understand how much more vast, complex and extensive the legal issues and risk exposure are with coronavirus response, as opposed to other types of work. Contractors must define a clear value proposition to answer what the customer is getting for their payment. Ed notes that this is not like mold where it is easy to verify contamination and remediation with “before and after” photographs. Contractors must research products, techniques and verification processes prior to rushing into response. Monday morning lawyers who bring lawsuits against contractors will have the benefit of hindsight when bringing potential suits against restorers. Ed shares the importance of clarifying and documenting, “What you are doing, why you are doing it, how you are doing it, when you are doing it, and where you are doing it.” As essential for all projects, contractors must set up their files to diligently tell the story of the scope of work, prior conditions and response. Edward H. Cross - https://www.therestorationlawyer.com The DYOJO - https://www.thedyojo.com The Intentional Restorer - https://www.randrmagonline.com "Actionable" by Bensound.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Ed Cross has been an influential attorney in the restoration industry for decades. In this episode we sit down with Ed and talk about the steps contractors and service providers can take to stay out of litigation. Also, we have a spirited talk about Restoration Industry pricing and Xactimate. This episode has been sponsored by morningtechmeeting.com.

Nevada. The Battle Born State. August 9, 1904. One hundred and twenty miles northwest of present day Las Vegas. Euphoric cries of joy spring from legendary old time prospector Frank “Shorty” Harris’ lips! “Ed, we’ve got the world by the tail, or else we’re coppered!” he hollers at his befuddled partner Ed Cross. (more…)

How do conventional wells look in Kansas right now, what issues are they lobbying for across the state and what’s on the horizon? Today Phil is chatting with Ed Cross, President of the Kansas Independent Oil & Gas Association (KIOGA) about how he got into the oil and gas industry and how he ended up working for KIOGA. You’ll hear about the state and federal issues that they’re fighting for and what has been going on in Kansas in the oil and gas industry. Ed shares what he’s most excited about and the importance of educating others on the importance of oil and gas.    Here are some of the things you can look forward to in this episode:   How Ed got into the oil and gas industry An overview of what Ed does at KIOGA The statewide and federal issues that they’re lobbying for What Ed is most excited about for the future of oil and gas   Highlights: 2:48 How Ed got into the oil and gas industry 3:21 What Ed does as the President of the association 3:59 What is happening in KIOGA and the oil and gas industry currently 4:58 What they’re fighting for at the state level 5:40 The issues they deal with on the federal level 7:20 The outlook of conventional wells moving forward in Kansas 9:13 Production in Kansas dropping due to financial issues in 2014 10:05 Adjusting technology to be used in Kansas 10:30 What KIOGA will be advocating for in the upcoming months 12:30 What Ed is most excited about for the future of the oil and gas industry   About KIOGA: Founded in 1937, the Kansas Independent Oil & Gas Association (KIOGA) is a nonprofit member organization representing independent oil and natural gas producers in Kansas, as well as allied service and supply companies. The purpose of KIOGA as stated in the original articles of incorporation, is “. . . to improve the market for oil and gas produced in Kansas and to promote the welfare of the oil and gas industry in the State of Kansas.”   Independent oil and natural gas producers are nonintegrated companies which receive nearly all their revenue from production at the wellhead. Independents are in the oil and natural gas exploration and production business and are not major integrated companies who also refine and market petroleum end-products. Independents account for 93% of the oil and 63% of the natural gas produced in Kansas. Nationally, independents drill 90% of domestic oil and natural gas wells and produce over 80% of America’s oil and natural gas.   With over 4,200 members, KIOGA is the lead state and national advocate for Kansas independent oil and natural gas producers. We are committed to ensuring that tomorrow’s energy policy will be one in which our members grow and prosper. Our active presence before the Kansas Legislature, U.S. Congress, state and federal regulatory agencies, and other governmental decision-makers means the concerns of Kansas independent oil and natural gas producers are heard in Topeka and Washington.   Links: KIOGA     Head over to our website to set up a free account with SherWare software. Please make sure to subscribe and leave a rating and review on Apple podcasts.

On May 17, 2019, IAQradio launched the first of a 4 part exclusive series with RIA and IICRC on the Maturing of the  Cleaning and Restoration industry. Frequent IAQradio listeners and "followers" of the Z-man's blog are aware, on May 1st, 2019 in Phoenix, Arizona an historic announcement was made at RIA's 73rd annual Convention and Exposition. RIA President Lee King, CR and IICRC Chairman Pete Duncanson taking a page from Reagan and Gorbachev's historic Glasnost agreement executed a Strategic Partnership on behalf of their respective organizations. After the execution of the agreement Mark Springer, CR  who is RIA's President Elect announced the launch of RIA's AGA committee. The Advocacy and Government Affairs (AGA) committee chair is well known restoration contractor advocate and counselor Ed Cross known in the industry as "The Restoration Lawyer".   You have heard the RIA and IICRC leadership weigh-in on Part 1 and 2 of this 4 Part exclusive IAQradio series that will culminate this fall with signatories to the agreement King and Duncanson giving a progress update and preview of upcoming collaboration activities for the last quarter of 2019 as the industry rolls into 2020's convention season! This week for Part 3 we will feature a fast paced, interview with AGA committee chair Ed Cross and 2 of his committee members.   The Restoration Lawyer will oversee the "Rise of the AGA" to help level the playing field for restoration contractors who must compete in an ever increasing contentious marketplace.  Charlie Cassani, CR a fellow Californian from the Golden state's Capital City Sacramento will join Ed for the show along with RIA board member Dave Robbins, CR, WLS, CMP from the Volunteer state based in Memphis, Tennessee.   The Global Watchdog will be monitoring the show from down under this week as he is on Australia's Sunshine Coast in Queensland facilitating RIA's 2nd Annual Australasian Conference and Trade Show. Please join Radio Joe and the Z-man this week to hear how Ed Cross and his AGA committee plan to help restorers "Make it Better" for disaster victims and insurance policyholders who have suffered a loss!   Ed Cross, J.D. Mr. Cross has built a successful law practice that specially caters to the needs of insurance damage repair contractors and remediators. Mr. Cross received a Bachelor's Degree in Speech Communications with an emphasis on Public Speaking from California State University at Northridge in 1986 (Dean's Honor Roll), and his Juris Doctor Degree from Western State University in Fullerton California. Ed is also well known for his risk management advice, cleaning and restoration contracts and related forms available for free and/or for purchase on his website edcross.com . These are simple one page forms in plain English that protect payment rights and deter lawsuits. He has recently added contract forms specific to the needs of those doing work in Texas and Florida.   Charlie Cassani Known to his friends and colleagues as "Charlie", Cassani's length of time in the industry and the technical knowledge gained form four-plus-decades of field experience, ownership, and participation in professional industry associations provides a historical and fundamental understanding of the components of restoration services and restoration service organizations.   As an owner-operator and CEO of a nationally known cleaning and restoration franchise, he practiced and understood the limits of a run-from-the-top organization. As a team member at Restoration Management Company known as RMC, he gained insight and understanding of the unlimited potential of an organization that operates from the bottom-up with talented, professional co-workers.   His national reputation as an ethical, recognized expert in the field of restoration sciences is one of many key components that separate RMC from other national and international restoration organizations. Cassani is the company's Analytical Specialist and recognizes and identifies with the RMC Brand of performance as a day-to-day practice of this organization   Cassani's experience includes being a California licensed General Contractor and California Department of Insurance provider of Continuing Education Credits (CEC's). Cassani's commitment to volunteerism is evidenced from his membership on RIA's Certified Restorer Re-development committee which became known as the "gang of 9".   The gang of 9 is credited with doing the heavy lifting that produced the cleaning and restoration industry's first Body of Knowledge. This document is officially called, "The Certified Restorer Body of Knowledge, the complete guide for those pursing excellence in restoration education and training".   Presently Cassani's volunteer work with the Restoration Industry Association is as a member of RIA's Advocacy and Government Affairs (AGA) committee.   Dave Robbins   Dave Robbins is an industry veteran and licensed general contractor with more than 30 years of experience in the commercial restoration industry. He has earned the prestigious designations of Certified Restorer (CR), Water Loss Specialist (WLS) and Certified Mold Professional (CMP) from the Restoration Industry Association (RIA). Dave also holds the designation of Certified Healthcare Constructor (CHC) from the American Hospital Association. Dave served on the Restoration Industry Association's Board of Directors from 2016 - 2019.   Dave is an owner and Vice-President of SRP Contractors, a large scale restoration firm operating throughout the Southeast. SRP is a long time RIA member and three-time Phoenix Award winner. SRP currently has offices in Memphis, Nashville and Little Rock.   Presently Robbins' volunteer work with the Restoration Industry Association is as a member of RIA's Advocacy and Government Affairs (AGA) committee.

On May 17, 2019, IAQradio launched the first of a 4 part exclusive series with RIA and IICRC on the Maturing of the Cleaning and Restoration industry. Frequent IAQradio listeners and “followers” of the Z-man’s blog are aware, on May 1st, 2019 in Phoenix, Arizona an historic announcement was made at RIA’s 73rd annual Convention and Exposition. RIA President Lee King, CR and IICRC Chairman Pete Duncanson taking a page from Reagan and Gorbachev’s historic Glasnost agreement executed a Strategic Partnership on behalf of their respective organizations. After the execution of the agreement Mark Springer, CR who is RIA’s President Elect announced the launch of RIA’s AGA committee. The Advocacy and Government Affairs (AGA) committee chair is well known restoration contractor advocate and counselor Ed Cross known in the industry as “The Restoration Lawyer”.

On May 17, 2019, IAQradio launched the first of a 4 part exclusive series with RIA and IICRC on the Maturing of the  Cleaning and Restoration industry. Frequent IAQradio listeners and "followers" of the Z-man's blog are aware, on May 1st, 2019 in Phoenix, Arizona an historic announcement was made at RIA's 73rd annual Convention and Exposition.    RIA President Lee King, CR and IICRC Chairman Pete Duncanson taking a page from Reagan and Gorbachev's historic Glasnost agreement executed a Strategic Partnership on behalf of their respective organizations. After the execution of the agreement Mark Springer, CR  who is RIA's President Elect announced the launch of RIA's AGA committee. The Advocacy and Government Affairs (AGA) committee chair is well known restoration contractor advocate and counselor Ed Cross known in the industry as "The Restoration Lawyer".   The Part 1 May 17th show set the table for this week's  Part 2 show as RIA's Springer counterpart from the IICRC, Kevin Pearson, IICRC Chairman Elect will weigh-in with his perspective of the strategic partnership and its impact on helping unify the industry leading towards the ultimate goal of "speaking" with one voice.    Joining Pearson will be long time industry insider Craig Kersemeier who has roots in both RIA and IICRC. Kersemeier is IICRC's Marketing Chair and former board member who assisted with the negotiation process. His insights and past history helped both parties garner an understanding of past failures and the lessons learned that led to this historic breakthrough!   Pearson will share his vision as he ascends to IICRC leadership in Oct of this year on how and why the partnership can help to advance the profession, protect stakeholder interests and increase the influence of cleaners, restorers, and other practitioners to the trade as the industry matures. It is the hope of each organization's leadership that the future of the industry for the next generation in the global marketplace will be one of harmony and collaboration for the greater good.    Through Kersemeier's unique perspective he will share his thoughts in his marketing chair role how IICRC's support of the RIA advocacy movement through the AGA initiative can have a powerful impact of how restorer's are regarded by the insurance industry, government entities and the general public. This will set the table for the Part 3 show in the series when Ed Cross returns to delve deeper into the AGA's future plans and how industry stakeholders can support the advocacy initiative!   Again this week, IAQradio's Restoration Global Watchdog will join the show.  Pete Consigli and Craig Kersemeier have a history of collaboration trying to unify the industry through their respective influence as RIA and IICRC insiders that dates back over a decade.    Pete who is known to IAQradio listeners as not holding back his enthusiasm, likens the announcement of the partnership agreement to a well know scene from the A Team TV show and movie sequel. During the closing scene A Team leader Hannibal Smith would light a cigar and say, "I love it when a plan comes together".  Pete and Craig will have to flip a coin to determine who offers the other the match to light the cigar after this week's show!    Please join the Z-man, Radio Joe, the Global Watchdog this week for the Part 2 show with IICRC's "A Team" members Kevin Pearson and Craig Kersemeier for IAQradio's exclusive 4 part series on industry maturation and unification.

On May 17, 2019, IAQradio launched the first of a 4 part exclusive series with RIA and IICRC on the Maturing of the Cleaning and Restoration industry. Frequent IAQradio listeners and “followers” of the Z-man’s blog are aware, on May 1st, 2019 in Phoenix, Arizona an historic announcement was made at RIA’s 73rd annual Convention and Exposition. RIA President Lee King, CR and IICRC Chairman Pete Duncanson taking a page from Reagan and Gorbachev’s historic Glasnost agreement executed a Strategic Partnership on behalf of their respective organizations. After the execution of the agreement Mark Springer, CR who is RIA’s President Elect announced the launch of RIA’s AGA committee. The Advocacy and Government Affairs (AGA) committee chair is well known restoration contractor advocate and counselor Ed Cross known in the industry as “The Restoration Lawyer”.

On May 1st, 2019 in Phoenix, Arizona an historic announcement was made at RIA’s 73rd annual Convention and Exposition. The convention opened with a Town Hall session traditionally done as the association’s closing general session with breaking news that shall shape the direction of the industry for years to come!   RIA President Lee King, CR and IICRC Chairman Pete Duncanson taking a page from Regan and Gorbachev’s historic Glasnost agreement executed the Strategic Partnership on behalf of their respective organizations. RIA 1st VP Mark Springer, CR and longtime IICRC board member Craig Kersemeier, WLS were instrumental in helping facilitate the negotiation on behalf of each organizations board of directors leading to the signing ceremony in Phoenix on May 1st.   After the execution of the agreement Mark Springer announced the launch of RIA’s AGA task force. The Advocacy and Government Affairs (AGA) committee chair was then introduced. Well known restoration contractor advocate and counselor Ed Cross known in the industry as “The Restoration Lawyer” then addressed the convention delegates  about the AGA’s inaugural initiatives. Please join us live for this exciting  exclusive interview by “Radio” Joe Hughes and the Cliff  “Z-man” Zlotnik this week with Springer and Cross who will share their unique insights into the making of the partnership agreement and the task force’s advocacy plans for the future.   This show is the first in a 4 part series that will evolve over the next several months as the IICRC is invited to weigh-in with their unique perspective in part two.  Part 3 will provide an update by Cross on the AGA activities. After Labor Day a collaborative show is planned with King and Duncanson to inform the industry on the progress of the partnership’s ambitious plans to unify the industry and advance the trade for professional cleaning and restoration contractors! This week, IAQradio’s Restoration Global Watchdog will join the show and weighs in with his thoughts on the historic announcement. Pete Consigli, CR, WLS says, “Over the past decade a succession of volunteer leadership and executive management of both RIA an IICRC have worked towards this historic day. I am thrilled to see the industry come together to collaborate for the greater good. Consigli goes on to say, I thank everyone who played a part in the agreement and hope with  broad base support from industry stakeholders the partners will accomplish their goals”. Join Cliff, Joe and Pete this week for the “kick-off” of this exciting 4 part series on industry unification as professional cleaners and restorers come together to “Take a Stand” on the direction of the future!

On May 1st, 2019 in Phoenix, Arizona an historic announcement was made at RIA’s 73rd annual Convention and Exposition. The convention opened with a Town Hall session traditionally done as the association’s closing general session with breaking news that shall shape the direction of the industry for years to come! RIA President Lee King, CR and IICRC Chairman Pete Duncanson taking a page from Regan and Gorbachev’s historic Glasnost agreement executed the Strategic Partnership on behalf of their respective organizations. RIA 1st VP Mark Springer, CR and longtime IICRC board member Craig Kersemeier, WLS were instrumental in helping facilitate the negotiation on behalf of each organizations board of directors leading to the signing ceremony in Phoenix on May 1st. After the execution of the agreement Mark Springer announced the launch of RIA’s AGA task force. The Advocacy and Government Affairs (AGA) committee chair was then introduced. Well known restoration contractor advocate and counselor Ed Cross known in the industry as “The Restoration Lawyer” then addressed the convention delegates about the AGA’s inaugural initiatives. Please join us live for this exciting exclusive interview by “Radio” Joe Hughes and the Cliff “Z-man” Zlotnik this week with Springer and Cross who will share their unique insights into the making of the partnership agreement and the task force’s advocacy plans for the future. This show is the first in a 4 part series that will evolve over the next several months as the IICRC is invited to weigh-in with their unique perspective in part two. Part 3 will provide an update by Cross on the AGA activities. After Labor Day a collaborative show is planned with King and Duncanson to inform the industry on the progress of the partnership’s ambitious plans to unify the industry and advance the trade for professional cleaning and restoration contractors! This week, IAQradio’s Restoration Global Watchdog will join the show and weighs in with his thoughts on the historic announcement. Pete Consigli, CR, WLS says, “Over the past decade a succession of volunteer leadership and executive management of both RIA an IICRC have worked towards this historic day. I am thrilled to see the industry come together to collaborate for the greater good. Consigli goes on to say, I thank everyone who played a part in the agreement and hope with broad base support from industry stakeholders the partners will accomplish their goals”.

Chauncey is joined by Ed Cross, Chris Gros and Tim Mondl.

Chauncey is joined by Ed Cross, Chris Gros and Tim Mondl.

Chauncey is joined by Captain Tony, Ed Cross, Brian Bickell and Dan and Betty Pierczynsky

Chauncey is joined by Captain Tony, Ed Cross, Brian Bickell and Dan and Betty Pierczynsky

This week on IAQradio+ we welcome “The Restoration Lawyer” Ed Cross to discuss current legal issues and answers for restoration professionals. Mr. Cross has built a successful law practice that specially caters to the needs of insurance damage repair contractors and remediators. Mr. Cross received a Bachelor’s Degree in Speech Communications with an emphasis on Public Speaking from California State University at Northridge in 1986 (Dean’s Honor Roll), and his Juris Doctor Degree from Western State University in Fullerton California. Ed is also well known for his risk management advice, cleaning and restoration contracts and related forms available for free and/or for purchase on his website edcross.com . These are simple one page forms in plain English that protect payment rights and deter lawsuits. He has recently added contract forms specific to the needs of those doing work in Texas and Florida.

This week on IAQradio+ we welcome “The Restoration Lawyer” Ed Cross to discuss current legal issues and answers for restoration professionals. Mr. Cross has built a successful law practice that specially caters to the needs of insurance damage repair contractors and remediators. Mr. Cross received a Bachelor’s Degree in Speech Communications with an emphasis on Public Speaking from California State University at Northridge in 1986 (Dean’s Honor Roll), and his Juris Doctor Degree from Western State University in Fullerton California. Ed is also well known for his risk management advice, cleaning and restoration contracts and related forms available for free and/or for purchase on his website edcross.com . These are simple one page forms in plain English that protect payment rights and deter lawsuits. He has recently added contract forms specific to the needs of those doing work in Texas and Florida.

This week on IAQradio+ we welcome "The Restoration Lawyer" Ed Cross to discuss current legal issues and answers for restoration professionals. Mr. Cross has built a successful law practice that specially caters to the needs of insurance damage repair contractors and remediators. Mr. Cross received a Bachelor's Degree in Speech Communications with an emphasis on Public Speaking from California State University at Northridge in 1986 (Dean's Honor Roll), and his Juris Doctor Degree from Western State University in Fullerton California. Ed is also well known for his risk management advice, cleaning and restoration contracts and related forms available for free and/or for purchase on his website edcross.com . These are simple one page forms in plain English that protect payment rights and deter lawsuits. He has recently added contract forms specific to the needs of those doing work in Texas and Florida.

This week we welcome The Restoration Lawyer Ed Cross and The Restoration Industry Global Watchdog and RIA Industry Adviser Pete Consigli for another special report on Hurricanes, Harvey, Irma and Maria. We will focus on legal issues for those doing restoration after hurricanes and also get some tips for consumers dealing with restoration related issue. Pete Consigli is based in Naples/Bonita Springs area and has been driving through Florida and networking with Restoration Industry Association (RIA) members from all the areas affected by these storms, we also look forward to an update from him on how things are going on the ground after this tri-fecta of storms hit the mainland and Caribbean portions of the US. Ed Cross, J.D. The "Restoration Lawyer" Ed Cross has built a successful law practice that specially caters to the needs of insurance damage repair contractors and remediators. Mr. Cross received a Bachelor's Degree in Speech Communications with an emphasis on Public Speaking from California State University at Northridge in 1986 (Dean's Honor Roll), and his Juris Doctor Degree from Western State University in Fullerton California. Ed is also well known for his risk management advice, cleaning and restoration contracts and related forms available for free and/or for purchase on his website. These are simple one page forms in plain English that protect payment rights and deter lawsuits. He has recently added contract forms specific to the needs of those doing work in Texas and Florida LEARN MORE at edcross.com Pete Consigli, CR, WLS The Restoration Industry's Global Watchdog has been a long time friend and guest on IAQ Radio. Pete Consigli has been a member of the Restoration Industry Association (RIA) since 1977. In 2008 Pete was the recipient of the Martin L. King award and in 2012 was made an honorary member of the RIA. He has served the association the past several years in the dual role of RIA Education Director and Industry Adviser. Pete presently serves as an adviser with RIA's education and certification committees and staff. He is a Water Loss Specialist (WLS) prep course facilitator and program adviser. Pete also advises the RIA board of directors and the association management team on matters impacting the restoration industry and RIA's mission.

This week we welcome The Restoration Lawyer Ed Cross and The Restoration Industry Global Watchdog and RIA Industry Adviser Pete Consigli for another special report on Hurricanes, Harvey, Irma and Maria. We will focus on legal issues for those doing restoration after hurricanes and also get some tips for consumers dealing with restoration related issue. Pete Consigli is based in Naples/Bonita Springs area and has been driving through Florida and networking with Restoration Industry Association (RIA) members from all the areas affected by these storms, we also look forward to an update from him on how things are going on the ground after this tri-fecta of storms hit the mainland and Caribbean portions of the US. Ed Cross, J.D. The "Restoration Lawyer" Ed Cross has built a successful law practice that specially caters to the needs of insurance damage repair contractors and remediators. Mr. Cross received a Bachelor's Degree in Speech Communications with an emphasis on Public Speaking from California State University at Northridge in 1986 (Dean's Honor Roll), and his Juris Doctor Degree from Western State University in Fullerton California. Ed is also well known for his risk management advice, cleaning and restoration contracts and related forms available for free and/or for purchase on his website. These are simple one page forms in plain English that protect payment rights and deter lawsuits. He has recently added contract forms specific to the needs of those doing work in Texas and Florida LEARN MORE at edcross.com Pete Consigli, CR, WLS The Restoration Industry's Global Watchdog has been a long time friend and guest on IAQ Radio. Pete Consigli has been a member of the Restoration Industry Association (RIA) since 1977. In 2008 Pete was the recipient of the Martin L. King award and in 2012 was made an honorary member of the RIA. He has served the association the past several years in the dual role of RIA Education Director and Industry Adviser. Pete presently serves as an adviser with RIA's education and certification committees and staff. He is a Water Loss Specialist (WLS) prep course facilitator and program adviser. Pete also advises the RIA board of directors and the association management team on matters impacting the restoration industry and RIA's mission.

Pete Consigli, CR, WLS; Ken Larsen, CR, WLS, CMP ; Peter Crosa, AIC, RPA and Ed Cross, Esq â??Restoration Contractors of the Future: Will they Get a Spine or be Rolled Over?â??

Pete Consigli, CR, WLS; Ken Larsen, CR, WLS, CMP ; Peter Crosa, AIC, RPA and Ed Cross, Esq â??Restoration Contractors of the Future: Will they Get a Spine or be Rolled Over?â??

This week on IAQradio we welcome an All Star cast for a frank discussion on the future of the restoration industry. Our guests were all speakers at last week's 71st International Restoration Convention and Industry Expo in Palm Springs, CA. They all gave important presentations or Keynotes at the Restoration Industry Association's (RIA) annual event. The Town Hall theme for this year's event was "The Future of the Water Damage Restoration Industry" and was facilitated by none other than IAQradio's Restoration Global Watchdog Pete Consigli! The Town Hall was the culmination of one of RIA's convention story line's that included a breakout session moderated by Ken Larsen on the Do's and Don'ts of Rebates, Referral Fees, Comps and Gratuities with Peter Crosa and well known IAQ attorney Michael Bowdoin. Ed Cross was the convention's Day 2 keynote speaker and addressed the RIA members on "The 6 New Legal Points Restorers must Understand to Survive in 2017". Crosa who is the sitting President for the National Association of Independent Insurance Adjusters (NAIIA) presented the Independent Adjusters viewpoint on the Town Hall Panel. Well known industry advocate Ed Cross aka "The Restoration Lawyer" made his case for industry unification through one voice and closed out his Town Hall panel presentation with a message to band together, "Band or Burn" was the reoccurring message! The RTPE program (Registered Third Party Evaluator) recently explained to RIA members at their annual convention in Palm Springs during their Town Hall meeting by Ken Larsen, CR, WLS, CMP may be a solution for contractors who are constantly challenged by TPA's on their scope of work and invoices. Longtime industry activist and RIA supporter Ken Larsen presented his vision for the RTPE program on the RIA Town Hall panel along with Peter Crosa, AIC, RPA and Ed Cross, Esq. Larsen has a 5 part series on the TPE concept that was previewed in the 2017 February issue of Cleaning and Restoration (C&R) magazine. A high point of the RIA annual banquet and awards ceremony was the presentation of C&R's Golden Quill award won this year by IAQradio's own, Cliff "The Z-man" Zlotnik for his article on "Concerns over the Water Restoration Industry". The culmination of the ceremony was the awarding of the association's most prestigious honor, the presentation of the Martin L. King award. The 32nd annual recipient of the Marty King award was Ken Larsen for his years of service and activism to RIA and the industry! Way to go Ken!!

This week on IAQradio we welcome an All Star cast for a frank discussion on the future of the restoration industry. Our guests were all speakers at last week's 71st International Restoration Convention and Industry Expo in Palm Springs, CA. They all gave important presentations or Keynotes at the Restoration Industry Association's (RIA) annual event. The Town Hall theme for this year's event was "The Future of the Water Damage Restoration Industry" and was facilitated by none other than IAQradio's Restoration Global Watchdog Pete Consigli! The Town Hall was the culmination of one of RIA's convention story line's that included a breakout session moderated by Ken Larsen on the Do's and Don'ts of Rebates, Referral Fees, Comps and Gratuities with Peter Crosa and well known IAQ attorney Michael Bowdoin. Ed Cross was the convention's Day 2 keynote speaker and addressed the RIA members on "The 6 New Legal Points Restorers must Understand to Survive in 2017". Crosa who is the sitting President for the National Association of Independent Insurance Adjusters (NAIIA) presented the Independent Adjusters viewpoint on the Town Hall Panel. Well known industry advocate Ed Cross aka "The Restoration Lawyer" made his case for industry unification through one voice and closed out his Town Hall panel presentation with a message to band together, "Band or Burn" was the reoccurring message! The RTPE program (Registered Third Party Evaluator) recently explained to RIA members at their annual convention in Palm Springs during their Town Hall meeting by Ken Larsen, CR, WLS, CMP may be a solution for contractors who are constantly challenged by TPA's on their scope of work and invoices. Longtime industry activist and RIA supporter Ken Larsen presented his vision for the RTPE program on the RIA Town Hall panel along with Peter Crosa, AIC, RPA and Ed Cross, Esq. Larsen has a 5 part series on the TPE concept that was previewed in the 2017 February issue of Cleaning and Restoration (C&R) magazine. A high point of the RIA annual banquet and awards ceremony was the presentation of C&R's Golden Quill award won this year by IAQradio's own, Cliff "The Z-man" Zlotnik for his article on "Concerns over the Water Restoration Industry". The culmination of the ceremony was the awarding of the association's most prestigious honor, the presentation of the Martin L. King award. The 32nd annual recipient of the Marty King award was Ken Larsen for his years of service and activism to RIA and the industry! Way to go Ken!!

Today Buyers Meeting Point welcomes back two of our previous guests: Anya McKenna is the Marketing Manager for Market Dojo, an eSourcing provider based in the UK, and Ed Cross is the co-founder of Odesma, a business advisory firm also based in the UK. In March, Anya and Ed joined me to discuss their posts asking the question ‘Are Procurement Professionals Stuck in the Stone Age?’ Today they have returned to discuss a post that brings their love of sport to bear on procurement: What procurement can learn from sport. Ed is an IronMan triathlon competitor and Anya has been training in Olympic weightlifting for over a year. And that’s not all… Anya and Ed have brought Harry Wiltshire with them. Harry is Ed’s fellow Ironman competitor and coach. His accomplishments include being ranked as one of the top 25 triathlon competitors in the world, being shortlisted for the Olympics, and representing the UK in a number of international competitions. He also found time in there somehow to earn a law degree. In this conversation we discuss: How to balance the thrill of accomplishment and achievement with the frustration of failure in sport and businessThe critical role of coaches and mentors and how to make the most of their wisdomHow to avoid becoming a "complete tactical numpty" in the execution of a carefully crafted strategy

Today Buyers Meeting Point welcomes two guests: Anya McKenna is the Marketing Manager for Market Dojo, an eSourcing provider based in the UK. Ed Cross is the co-founder of Odesma, a business advisory firm also based in the UK. Anya and Ed have recently published a couple of posts that take a bold and honest look at business technology in general, but with a particular focus on procurement technology. Part 1 and Part 2 of Are Procurement Professionals Stuck in the Stone Age? are available on the Secret Diary of Market Dojo blog. In this interview we discuss: Why there does not appear to be a huge demand amongst B2B customers to secure simpler easier systems. Why we should start to expect that our SiaS - Software IS a Service - rather than an opportunity for providers to sell consulting services on top of licenses.The role that big analyst firms play in B2B technology comparisons, and whether big tech, emergent tech, analysts, and users can achieve alignment.The extent two which solutions like Uber, Amazon Business, Airbnb, and Procurious owe their success to sleek design elements and user experience versus incorporating the right set of functionality.

No sooner had I this past week completed a 2-Part guest post for the Buyers Meeting Point blog regarding the recent news that SciQuest had acquired CombineNet, when I received word from our newest sponsor Xchanging that they have acquired MarketMaker 4 (MM4), a Chicago-based provider of online sourcing and negotiation solutions.  Of course this is where the similarity with the respective acquisitions both starts and ends. Joining me today to talk about Xchanging's acquistion of Chicago-based MarketMaker4 is Ed Cross, who is the company's Executive Director of Procurement.  Also joining us today is Dave Bowen, Founder and CEO of MM4.

Cross & Associates is the nation's leading law firm advocating for the interests of the cleaning and restoration industries. Edward H. Cross has represented over 50 cleaning and restoration companies across the country. He has obtained trial court victories on behalf of cleaning and restoration companies, successfully resolving over 1,000 disputes and recovering many millions of dollars. He was a key contributor to the IICRC's published standards for professional water damage restoration and mold remediation. Known as "Restoration Lawyer," Ed has given over 75 invited presentations to RIA, CFI, Connections and other national groups. He has published over 35 articles on legal issues affecting the cleaning and restoration industries. He is the director of the Restoration Industry Defense Alliance (RIDA), the author of the "Restoration Lawyer Newsletter" and "Standardized Contract Forms for the Cleaning and Restoration Industries," and the Moderator of the Restoration Law Group on LinkedIn.

Cross & Associates is the nation's leading law firm advocating for the interests of the cleaning and restoration industries. Edward H. Cross has represented over 50 cleaning and restoration companies across the country. He has obtained trial court victories on behalf of cleaning and restoration companies, successfully resolving over 1,000 disputes and recovering many millions of dollars. He was a key contributor to the IICRC's published standards for professional water damage restoration and mold remediation. Known as "Restoration Lawyer," Ed has given over 75 invited presentations to RIA, CFI, Connections and other national groups. He has published over 35 articles on legal issues affecting the cleaning and restoration industries. He is the director of the Restoration Industry Defense Alliance (RIDA), the author of the "Restoration Lawyer Newsletter" and "Standardized Contract Forms for the Cleaning and Restoration Industries," and the Moderator of the Restoration Law Group on LinkedIn.

The "Restoration Lawyer" Ed Cross and the "Restoration Activist" Pete Consigli on one show. Radio Joe will join in from the University of West Florida with our first on site group participating. Don't miss this one.

The "Restoration Lawyer" Ed Cross and the "Restoration Activist" Pete Consigli on one show. Radio Joe will join in from the University of West Florida with our first on site group participating. Don't miss this one.