The Wow Factor

From a humble start in South Louisiana to building restaurant empires across America, Paul Fleming's journey is a story of grit, hospitality, and vision. As the founder and force behind beloved brands like Ruth's Chris (West Coast expansion), PF Chang's, Fleming's Prime Steakhouse, Paul Martin's, Lake Park Diner, and Paulita's Tacos—Paul has helped define American dining for over three decades. In this episode, Paul reflects on how growing up with strong family values and working in every position in the restaurant world prepared him for a life of entrepreneurship. He shares how his oil business pivoted into hospitality, why working alongside people he respects keeps him energized, and how staying close to the customer is still his greatest advantage.  From building cultures of generosity to investing in the next generation of food innovators, Paul's insights are equal parts practical and inspiring. You'll hear how he chooses the right time to exit a business, why he's never looked back, and how values-based leadership has shaped his lasting impact. “People are everything—and they're expensive when you get them wrong.” – Paul Fleming “We pay our vendors like slot machines—and we get the best product because of it.” – Paul Fleming “I've never looked back on a business I sold. The timing was right, and there's always another great concept to build.” – Paul Fleming This Week on The Wow Factor: How a “poor Cajun boy” from South Louisiana built multiple billion-dollar restaurant brands The early days of PF Chang's—and the lettuce wrap that changed everything Why Paul believes the restaurant industry and soccer have more in common than you think How great hiring, vendor respect, and intentional generosity build lasting businesses The legacy of Ruth's Chris and the lessons Paul learned from Ruth herself How his wife Jody is leading the charge on new concepts like Paulita's Tacos and PJK Chinese Paul's insights on staying positive, working hard, and building brands with purpose Why private equity isn't just about money—it's about people, timing, and culture What makes Lake Park Diner in Naples a local go-to and a tribute to a visionary partner Paul Fleming's Word of Wisdom: You've got to work your butt off in a business you're good at and enjoy—for 25 years. Focus, commit, and trust that effort over time creates impact. The real legacy is built when you invest in people, treat vendors with respect, and lead with consistency. There's no shortcut—just sustained effort, community, and doing what's right. Connect with Paul Fleming: You can experience Paul's legacy at restaurants across the country including: Fleming's Prime Steakhouse & Wine Bar PF Chang's Paul Martin's American Grill Lake Park Diner PJK Neighborhood Chinese Paulita's Tacos Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

From receiving life-altering generosity in his youth to helping global audiences navigate complicated people and personal growth—Ryan Leak's journey is one of resilience, faith, and intentional leadership. In this episode, Ryan shares the early experiences that shaped his calling, how generosity became a family legacy, and why working well with others starts with owning your own complexities. A sought-after speaker, content creator, and the author of Leveling Up and Chasing Failure, Ryan's newest book How to Work With Complicated People offers a deeply practical roadmap for thriving in diverse workplaces. Drawing from personal stories, biblical principles, and years of executive coaching, Ryan helps us rethink how we view conflict, collaboration, and character. Whether you're leading a team, navigating difficult relationships, or trying to grow in self-awareness, Ryan's wisdom will shift your mindset and challenge your assumptions about leadership, giving, and grace. “If everybody else doesn't change, it doesn't mean I can't.” – Ryan Leak “Nobody believes they're the toxic one. But the truth is, we're all complicated.” – Ryan Leak “If you make your life about giving more than getting, you'll always have the life you actually want.” – Ryan Leak This Week on The Wow Factor: How a stranger's generosity kept Ryan in private school—and changed his trajectory The values of giving without keeping score Why “working with complicated people” starts with personal reflection How to lead with grace and expect humanity, not perfection The inspiration behind Ryan's book and how it's designed to help workplaces thrive What Cornelius in the Bible taught Ryan about inclusive leadership The discipline of creating content that adds value—whether in 60 minutes or 60 seconds Why Ryan's favorite act of generosity is paying off someone's debt with one phrase: “Not anymore” Ryan Leak's Word of Wisdom: If you make your life about giving more than getting, you'll always have the life you actually want. Whether it's your time, resources, encouragement, or presence—when you walk into every room looking to give rather than receive, you shift not only the environment but your own fulfillment. Giving isn't about keeping score. It's about creating impact that outlives you. Connect with Ryan Leak: Ryan Leak's Website Ryan Leak's LinkedIn Ryan Leak's YouTube Ryan Leak's Instagram Ryan Leak's Facebook Ryan Leak's TikTok The Ryan Leak Podcast How To Work With Complicated People Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

Today we honor Dr. John Rooney, formerly the President of Rooney and Associates, Inc. John provided strategic guidance and innovative solutions to numerous organizations over the years. John's expertise in strategic planning, business development, and organizational management earned him a reputation as a trusted advisor in the business community. John was also actively involved in philanthropic efforts and remained dedicated to helping organizations thrive in an ever-changing global marketplace until his passing on April 7, 2025. This week on The Wow Factor, we honor Dr. John Rooney, who shared his insights from his book, "Geography of American Sport," which explores the development of various sports, including wrestling, volleyball, and women's sports, emphasizing the impact of coach movements and the role of geography in shaping sporting culture. He talked about the creation of Patriot Golf Days, an event that raises funds for Folds of Honor scholarships, and how the organization gained corporate partnerships to better support military families and first responders. John also shared more about the origins of Folds of Honor, which supports fallen or disabled service members and first responders by providing education opportunities for their children. “Every sport has an origin.” - John Rooney “You've got to look out there and figure out what you want to do and how to get there.” - John Rooney “Go before you're ready.” -  John Rooney This Week on The Wow Factor: John discussed the regional origins and growth of different sports, emphasizing how geography plays a role in their development The inspiration behind Folds of Honor, which provides educational opportunities for the families of fallen servicemen and first responders Why it's so important to figure out what you want from life and take steps to achieve those goals The importance of being a learner and being open to new possibilities The need for leaders to let go and allow the next generation to take things to a new level How coming together and supporting one another can create a sense of belonging and make a positive impact, whatever the niche The intersection of sports and geography and how geography influences the development and popularity of various sports The significance of stepping outside your comfort zone to achieve success How organizations like Folds of Honor and Patriot Golf Days make an impact in supporting the families of fallen or disabled service members and first responders  John Rooney's Word of Wisdom: Go before you're ready. Take risks. Connect with John Rooney:  Dr. John Rooney on LinkedIn A Geography of American Sport: From Cabin Creek to Anaheim by John Rooney  The Recruiting Game: Toward a New System of Intercollegiate Sport (Second Edition) by John Rooney Atlas of American Sport by John Rooney Folds of Honor American Dunes Golf Course  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

From the racquetball courts of junior college to the C-suite at Southwest Airlines—and now as CEO of Lionheart Children's Academy - Jeff Lamb's journey is a masterclass in unexpected opportunity, bold conviction, and servant leadership. In this episode, Jeff recounts pivotal moments that shaped his career—from working in the mailroom at Mesa Petroleum under T. Boone Pickens, to being mentored by Roger Staubach, and eventually leading people operations at one of America's most beloved airlines. Jeff unpacks how the intentionality behind career choices, culture building, and investing in people created lasting impact across companies. He also shares how his current role at Lionheart Academy brings together business excellence and faith-based mission—creating a scalable model for transformational early childhood education in partnership with churches. Whether you're leading a team, thinking through your next big move, or looking to build a values-driven organization, Jeff's story will inspire you to think differently about leadership, influence, and legacy. “Boone Pickens told me, ‘You can coach in the corporate world.' That changed my life.” - Jeff Lamb “If everyone's telling you the same thing, you don't need seven of them. The ability to respectfully disagree is a mark of real leadership.” - Jeff Lamb “At Southwest, when it came down to choosing between the customer and the employee—we chose the employee. And the financial results followed.” - Jeff Lamb This Week on The Wow Factor: How a failed attempt at junior college football redirected Jeff's path toward business Lessons learned working under T. Boone Pickens at Mesa Petroleum What it was like being mentored by Roger Staubach—and playing flag football with him Jeff's rise to Chief People Officer at Southwest Airlines and his time with Herb Kelleher and Colleen Barrett The power of presence, handwritten notes, and servant leadership in building culture Why Lionheart Academy is merging business and ministry to reshape early childhood education The challenge of regulated expansion across states—and why focus beats speed in scaling impact Jeff Lamb's Word of Wisdom:Pick a word. Pick a focus. Communicate clarity around it. For Jeff, that word this year is Unity—rooted in Philippians 2:1–2. In leadership and in life, clarity breeds direction. When everything's important, nothing is. Choose wisely. Connect with Jeff Lamb and Lionheart Children's Academy: Lionheart Children's Academy Website Lionheart Children's Academy Facebook Lionheart Children's Academy Instagram Lionheart Children's Academy CEO Jeff Lamb's LinkedIn Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

In this heartfelt and personal episode, Brad reconnects with long-time friend and returning guest Jerry Foster, founder of Foster Group. Jerry opens up about his journey—from early financial and marital struggles to building a thriving business and redefining what it means to live a wealthy life. Together, they explore how meaningful conversations shape families, how true leadership often means letting go, and what it looks like to enter a new season of life with faith, purpose, and generosity. Whether you're leading a business, a family, or facing a major transition, Jerry's story will challenge you to reflect on your mission, your relationships, and your definition of success. Jerry Foster is the founder of Foster Group, a Des Moines-based financial planning and investment firm managing nearly $4 billion in assets. His path into finance was anything but conventional—no business degree, no formal training, and a rocky financial start in his early marriage. But that moment became a turning point, sparking a mission to help others pursue meaningful living and generous giving. Jerry is also the author of Life Focus: Achieving a Life of Purpose and Influence, a sought-after speaker on legacy and generosity, and a cancer survivor who lives what he teaches. “That was the genesis of Foster Group—my wife tossing the checkbook at me in the driveway saying, ‘You need to learn this.'” - Jerry Foster “Wealthy is a person who has great relationships, peace with God, good health. Money was always last on the list.” - Jerry Foster “ It seems crazy that a financial planner would stand in front of his clients and tell them that early in his marriage he nearly went broke and couldn't balance his checkbook. But for me, I'm not ashamed, because that is part of my story." - Jerry Foster This Week on The Wow Factor: Jerry's early money struggles and how it shaped Foster Group How a rare cancer diagnosis led to deeper family conversations and succession planning Building a culture of meaningful conversations—both at home and at work Why every Foster Group employee takes the Kolbe and StrengthsFinder assessments The three seasons of life: Foundation, Framework, Finish—and how to thrive in each Creating legacy through intentional family meetings and giving structures The role of faith, vulnerability, and generational generosity How small one-degree changes (vectors) can radically alter your life's direction Jerry Foster's Word of Wisdom The most influential season of your life might come after you stop chasing titles. Be present, listen deeply, and build a culture of meaningful conversations—first in your home, then in your work. Connect with Jerry Foster and Foster Group Foster Group Foster Group on LinkedIn Foster Group Facebook Foster Group YouTube Financial Perspectives: Foster Group Podcast Jerry Foster on LinkedIn Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

Founder of Rustic Cuff and author of The Kindness Effect: Experience the Power of Irrational Giving, Jill Donovan graduated from Oral Roberts University and went on to earn her law degree from the University of Tulsa.  She was a practicing attorney and adjunct law professor at TU when her passion for cuff bracelets, and her need to refill her ‘gift closet' led her to begin Rustic Cuff. Jill's heart for people and community has spilled over into her amazing company and Rustic Cuff has been able to give hundreds of thousands of dollars to communities and charitable causes over the years. Jill is a sought-after motivational speaker who encourages people to pursue their passions, fulfill their God-given purpose, and always pay it forward! On the Wow Factor today Jill describes her passion for kindness and generosity and the ways in which she has put that into practice from the age of 10 until today. She shares why she didn't initially want to pursue leadership opportunities or become an entrepreneur and how God gently led her in the right direction to best use her talents. Jill also shares why it's so important in her life to start her day by checking in with God in quiet and peace and asking for direction and instruction for that day. "When God speaks and you don't listen, he'll speak again and keep tapping.”  - Jill Donovan “I realized when you give people the opportunity to give when they might not have otherwise done so it opens up a whole new world for them.” - Jill Donovan “The more you immediately start saying yes to when your ‘knower' knows - it becomes habitual.” - Jill Donovan This Week on The Wow Factor: Jill's joyous upbringing and her dreams for the future as a child What Jill did to explore what God was calling her to do in life Why she took a sabbatical from her career as a divorce attorney to find something that fulfilled her spiritually How Jill got onto the Oprah Winfrey Show seeking her true purpose with a fun family story and the moment she nearly cried on stage The idea that God dropped on her that reignited her creative passions The beautiful story that prompted Jill to ramp up her bracelet making and commit to the giving lifestyle Why Jill decided to write The Kindness Effect despite never wanting to be an author, and the moment that finally made her put pen to paper Why Jill leads in the unique way she does and how a supportive generous team build an effective leadership environment Jill Donovan's Words of Wisdom: Just because you can doesn't mean you should -  there's a lot you can do when you're leading a company and it's growing, and you have all kinds of people. But just because you have the ability or capability to do something doesn't mean you're called to do that particular thing.  Connect with Jill Donovan: Rustic Cuff Website Rustic Cuff on Instagram Rustic Cuff on Facebook Rustic Cuff on YouTube Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life  by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Susan Hollern is the Founder and President of Hope Haven Rwanda, a transformative educational initiative that empowers students and families in post-genocide Rwanda. Based in Sedalia, Colorado, Susan brings a background in entrepreneurship, real estate, finance, and deep faith to her work—driven by a personal calling to serve others through bold obedience and a surrendered life. Her leadership has turned a humble school under a tree into a thriving institution that now educates over 2,000 students annually, with a vision of raising up the next generation of Christian world leaders. Susan joins us on The Wow Factor to walk us through her personal and spiritual journey—from growing up in Ohio with a strong work ethic and independent spirit, to experiencing a full surrender to God that changed her life's trajectory. She shares how a mission trip to the Philippines and a divine encounter at a Rwanda fundraiser set her on a path to found Hope Haven. Susan's story is full of wisdom, perseverance, and vision. Her mission isn't just to educate students but to support entire families and communities so every child has the chance to thrive—spiritually, emotionally, and academically. “I kept praying, ‘Use me.' But when you say that, be ready. Your life will not look the same—but I promise, it'll be better.” – Susan Hollern “Hope Haven started under a tree with 97 kids. Now we serve over 2,000 students. That's a miracle only God could write.” – Susan Hollern “I had to fully surrender—not just me, but my whole family. Once I did, I saw how much I'd been holding back from God.” – Susan Hollern This Week on The Wow Factor: How growing up with a strict work ethic shaped Susan's sense of independence The struggle of reconciling hard work with faith—and how surrender changed everything Her path from horse shows and real estate to founding a school in Rwanda The catalytic moment that connected her to Rwanda through a book, a handshake, and a mission trip How Hope Haven Rwanda evolved from a school functioning in a mud house and tent to a primary/secondary school and later adding a leadership institute for students to launch successfully into careers, impacting all 30 districts in the  Why true transformation goes beyond education—it's about changing families and entire communities The power of praying bold prayers, asking God to “use me,” and trusting Him in moments of pain and reversal Student success stories, including international math, AI, and debate competitions Her vision of raising Christian world leaders from some of the most underserved communities on the planet Susan Hollern's Word of Wisdom: If you want to live a truly meaningful life, don't just give part of yourself—surrender everything. It's not always easy, but it's the only way to live in full partnership with God's purpose. When you let go of control, you make space for miracles. Connect With Hope Haven Rwanda: Hope Haven Rwanda Instagram Hope Haven Rwanda Facebook Hope Haven Rwanda YouTube Susan Hollern on LinkedIn Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

William Vanderbloemen is the CEO and Founder of Vanderbloemen Search Group, an executive search firm that serves faith-based organizations, churches, schools, and nonprofits around the world. With over 15 years of experience in executive search and leadership consulting, William and his team have conducted over 30,000 interviews and helped thousands of organizations find mission-aligned leaders. Before launching Vanderbloemen, he served as a senior pastor and worked in the corporate HR space at a Fortune 200 company. He's also the author of several books, including his latest, Be the Unicorn: 12 Data-Driven Habits That Separate the Best from the Rest, which is rooted in insights gleaned from decades of leadership and hiring experience. William joins us on The Wow Factor to discuss his entrepreneurial journey, from paperboy to pastor to founder of a top-tier executive search firm. He shares the story behind starting Vanderbloemen, how he navigated the 2008 financial crisis while launching the company, and why responsiveness, authenticity, and purpose are key markers of top-performing leaders. We also dive into his new book and explore a few of the 12 habits that define “unicorn” candidates—those rare individuals who leave a lasting impression and drive long-term success. “Speed wins. You get back to people, you win. It's the lowest-hanging fruit, and hardly anyone's picking it.” – William Vanderbloemen  “If you want to be interesting, be interested. Turn the conversation back to the person you're talking to.” – William Vanderbloemen  “The higher and nobler the North Star, the farther that person goes in accomplishing their mission.” – William Vanderbloemen This Week on The Wow Factor: How William's early entrepreneurial mindset emerged from delivering newspapers in a small North Carolina town His journey from Princeton Theological Seminary to a 15-year career in pastoral leadership The surprising catalyst that led him to launch Vanderbloemen after working in HR at a Fortune 200 company The challenges of starting a business in 2008 and how his wife Adrian played a crucial role in saying yes to the vision How Vanderbloemen has facilitated over 30,000 in-person interviews and built a reputation for matching great leaders with aligned missions The core concept behind Be the Unicorn and why responsiveness is one of the most underrated leadership habits A breakdown of several unicorn habits including: being fast, authentic, agile, prepared, likable, and purpose-driven Real-world hiring lessons drawn from churches, nonprofits, and corporate organizations Tips on running more effective meetings—like turning productivity into a game and calculating the cost of every meeting in real time Why asking better questions is one of the most powerful things a leader can do to develop others William Vanderbloemen's Word of Wisdom: If you want to lead well, stop giving directions and start asking better questions. Great leaders don't just provide answers—they develop the next generation of leaders who do. Connect With WIlliam Vanderbloemen: Vanderbloemen YouTube Vanderbloemen Facebook Vanderbloemen LinkedIn Vanderbloemen Instagram Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

Peter Greer is the President and CEO of HOPE International, a global Christ-centered economic development organization that operates in 27 countries. Under Peter's leadership, HOPE has grown significantly in scope and influence, investing in the dreams of underserved entrepreneurs around the world. He's also a prolific author with more than 15 books to his name, including Mission Drift, Rooting for Rivals, and his latest, Lead with Prayer. A Harvard Kennedy School grad and a sought-after speaker, Peter combines nonprofit leadership with business insights to fuel a global movement of Christ-centered empowerment and economic justice. Peter joins us to discuss the importance of prayer in leadership and life—especially in light of the wisdom he's gathered in co-authoring Lead with Prayer alongside Cameron Doolittle and Ryan Skoog. In this transparent conversation, Peter reflects on how his own spiritual practices have changed over the years, the challenges of truly collaborative leadership, and why prayer isn't something to squeeze into our schedules—it should be the foundation. “Most leaders today must think they're busier than Jesus—because most are spending less time in prayer, not more.” - Peter Greer “Not organization building, but movement making—that's where the exciting work is happening right now.” - Peter Greer “I've written everything not as an expert, but as a practitioner still learning what it means to live open-handed.” - Peter Greer This Week on The Wow Factor: How Peter's journey from studying international business in Moscow led him to microenterprise and missional work The mission and growth of HOPE International, and how it supports entrepreneurs in over two dozen countries The story behind Lead with Prayer and what inspired Peter and his co-authors to dig deep into leaders' prayer lives Why prayer often decreases as leadership responsibilities increase—and how to flip that script What we can learn from Johnny Erickson Tada about suffering, gratitude, and deeper intimacy with God Terry Looper's sacred pace and how “getting to neutral” helps him make decisions grounded in spiritual discernment The ripple effect of prayer and why we should pray bigger, bolder, multi-generational prayers Practical ways to integrate prayer into your everyday life—like prayer by association and “wasting time with God” How fasting, digital detoxing, and physical posture can deepen your spiritual walk Lessons from the Moravian prayer movement and how a small community's prayers changed the world Peter Greer's Word of Wisdom: Try new things. Let go of what doesn't serve you and hold tight to the prayer rhythms that draw you closer to God. The goal isn't perfection—it's presence. Connect with Peter Greer:  HOPE International Website Peters Website Peter's Book - Lead With Prayer Peter's Instagram Peter's LinkedIn Peter's Facebook Peter's X Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

Admiral Vernon Eugene Clark is a retired four-star admiral who served as Chief of Naval Operations (CNO) for the United States Navy. He retired on July 22, 2005, after five years in the role—making him the second-longest serving CNO in history, after Arleigh Burke. During his distinguished military career, Admiral Clark received numerous awards, including four Defense Distinguished Service Medals, three Navy Distinguished Service Medals, and three Legions of Merit. Following his retirement, he was further recognized with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal from the Military Order of the World Wars. He holds an undergraduate degree from Evangel College in Springfield, Missouri, and an MBA from the University of Arkansas. He has also received honorary doctorates from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University. Today, Admiral Clark continues to share the leadership insights gained throughout his Navy career. He reflects on major challenges—such as the Navy's high attrition rates when he became Chief—and the steps he took to address them. He unpacks what “alignment” means in a leadership context and why it became one of his top priorities. He also discusses the importance of vision in leadership, and how that principle shaped his actions in the aftermath of 9/11. “It's been said before that I bring a little bit of passion to the game.” - Admiral Vern Clark “Alignment is really about communication.” - Admiral Vern Clark “More is caught than taught.” -  Admiral Vern Clark This Week on The Wow Factor: The five principles on which Admiral Vern founded his leadership The importance of culture in a large organization The importance of getting buy-in from the sailors and how Admiral Vern brought his Master Chiefs on board with his plans Admiral Vern's goals of equipping and empowering the whole team How Admiral Vern and his team solved the problem of attrition Where Admiral Vern was when the tragic events of 9/11 occurred and his immediate response to deploy loaded aircraft carriers and destroyers to strategic positions  When Admiral Vern first met President Bush at his inauguration and the promise he made him The story of Admiral Vern's relationship with Donald Rumsfeld, Secretary of Defense The importance of listening as a leader Why Admiral Vern feels that the Lord was watching over him throughout his career Admiral Vern Clark's Word of Wisdom: Having a strategic communications plan that moves you forward as a team or organization is vital. Connect with Admiral Vern Clark:  Any questions for Admiral Clark can be sent to Brad Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

  Admiral Vernon Eugene Clark is a retired four-star admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars.  Admiral Vern Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and later completed an MBA at the University of Arkansas. He has also been awarded honorary doctorates from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.  This week on The Wow Factor podcast, Admiral Vern Clark shares key lessons from his distinguished career in the U.S. Navy. He discusses his commitment to covenant leadership—what it means and how he aimed to live it out in practice. Admiral Clark also breaks down the five priorities he focused on as Chief of Naval Operations: manpower, current readiness, future readiness, quality of service, and alignment—and explains how those priorities shaped his decisions and leadership approach.  “I was raised in a home where we constantly heard about God's plan for our life - and that really framed my background in a very important way..” - Admiral Vern Clark  “Our actions are screaming so loud, they can't hear a word we say, so if we're not living it and walking it, it doesn't matter what all the words are.” -  Admiral Vern Clark  Leadership is a position of servanthood. First, we say—or do we say this last—we can go through anything because Jesus goes before us. - Admiral Vern Clark  This Week on The Wow Factor:  Admiral Vern's experience of growing up the son of a Pastor in the central section of the USA   His early experiences of leadership, including on a kids baseball team  The experience of gaining an MBA at the University of Arkansas against the backdrop of the Vietnam war  How he came to find his life's path as a Commissioned Officer in the US Navy and why he was convinced he would be staying in for only three years only  What convinced Admiral Vern to rejoin the Navy and the career that followed  Why he believes that leadership is a two-way relationship  Resources that Admiral Vern has used in his commitment to being a lifelong learner  The questions that the term ‘heart of covenant' bring up   How Admiral Vern's strong faith has helped him in his role as a leader  Admiral Vern Clark's Word of Wisdom:  Having a strategic communications plan that moves you forward as a team or organization is vital.  Connect with Admiral Vern Clark:   Any questions for Admiral Clark can be sent to Brad  Connect with The Wow Factor:   WOW Factor Website   Brad Formsma on LinkedIn    Brad Formsma on Instagram    Brad Formsma on Facebook    X (formerly Twitter)     

Christopher Duffley is an inspiring speaker, musician, and advocate who has overcome immense challenges to spread a message of faith, perseverance, and hope. Born prematurely at just 1 pound 12 ounces, Christopher lost his sight due to retinopathy of prematurity and was later diagnosed with autism. Despite these obstacles, he discovered his love for music, and at just 10 years old, his rendition of Open the Eyes of My Heart went viral, launching his career as a motivational speaker and singer. Today, Christopher shares his story worldwide, proving that with faith, determination, and the right support system, anything is possible. In this episode of The Wow Factor, Christopher and his mother, Christine, share his extraordinary journey—from being adopted into a loving family to becoming an advocate for accessibility, independence, and inclusion. They discuss the role of faith in Christopher's life, how technology helps him navigate the world, and why he is passionate about encouraging others to embrace their own mission possible. This conversation is filled with lessons on resilience, faith, and making an impact, making it a must-listen for anyone looking to overcome challenges and live with purpose. “With God, all things are possible.” – Matthew 19:26 - Christopher Duffley “I don't have sight, but I walk by faith. You don't have to see everything to believe in what's possible.” - Christopher Duffley “I want to inspire others, but I also want to break barriers. The world isn't built for people like me, but that won't stop me.” - Christopher Duffley This Week on The Wow Factor: From Challenge to Calling: How Christopher's early struggles with blindness and autism led him to a life of purpose and inspiration. A Mother's Love: The incredible story of how Christine fought to bring Christopher into their family and help him reach his full potential. Viral Moment to Mission: How Christopher's viral performance of Open the Eyes of My Heart launched his journey as a speaker and musician. Faith and Resilience: Why 2 Corinthians 5:7 – “For we walk by faith, not by sight” is Christopher's life verse. Assistive Technology: How tools like the Be My Eyes app and screen readers empower Christopher to navigate the world independently. Overcoming the Employment Gap: The staggering statistic that 70% of blind people are unemployed and how Christopher is breaking barriers. Mission Possible: How Christopher and his family are redefining what's possible through advocacy, music, and motivational speaking. Christopher Duffley's Words of Wisdom: Life's challenges do not define you—your faith, mindset, and perseverance do. Christopher's journey reminds us that obstacles can be stepping stones to greater purpose and impact. His mission is to inspire others to believe that anything is possible with faith, resilience, and community support. Connect with Christopher Duffley Christopher's Website Mission Possible Podcast Christopher's YouTube Christopher's Instagram Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)    

Dave Donaldson is a visionary leader dedicated to mobilizing churches and communities to serve those in need. As a co-founder of CityServe and Convoy of Hope, he has spent decades working on the front lines of disaster relief, social impact, and faith-driven community outreach. His journey was shaped by personal tragedy—losing his father and debilitating his mother in a devastating accident at the age of nine. The generosity and compassion he experienced from others in his time of need ignited a lifelong passion for helping vulnerable populations. Today, CityServe is transforming lives through initiatives addressing foster care, adoption, homelessness, human trafficking, and disaster response. In this episode of The Wow Factor, Dave shares his powerful story of resilience, faith, and service. From co-founding Convoy of Hope to leading CityServe, he reveals how the church can be a driving force in meeting tangible needs and strengthening communities. He also discusses the role of faith-based organizations in shaping public policy, how CityServe collaborates with churches, businesses and the government to maximize impact, and why generosity is at the core of lasting change. This conversation is packed with insights on responsible compassion, faith-driven leadership, and making a real difference in the world. "If God can get it through you, He'll give it to you." – Dave Donaldson "Serving the poor is not just an act of obedience—it's an act of faith. Give, and you will see how God multiplies." – Dave Donaldson “There is no greater infrastructure than Jesus and his Church.” - Dave Donaldson This Week on The Wow Factor: A Life Shaped by Generosity: How Dave's childhood tragedy and the kindness of others inspired his mission to serve. The Birth of Convoy of Hope and CityServe: The journey from feeding families to creating a global network of churches engaged in transformative outreach. The Power of the Local Church: Why Dave believes that churches are the most effective organizations for meeting community needs. Faith in Action: How CityServe equips churches with resources like food, furniture, and mentorship programs to serve their neighbors. Competing for Influence: Why faith-based organizations should engage in public policy and funding opportunities to maximize their reach. Generosity as a Lifestyle: Dave's firsthand experiences of how radical generosity leads to life-changing miracles. Overcoming Compassion Fatigue: How to stay engaged and continue making an impact despite the overwhelming needs in the world. Dave Donaldson's Words of Wisdom: Generosity isn't just about giving—it's about transformation. When you step into the lives of others with compassion, you not only change their world, but you also change your own. True leadership is about action, and true faith is about serving. Connect with CityServe: CityServe Website CityServe Facebook The Influencers Podcast CityServe Instagram Connect with Convoy of Hope: Convoy of Hope Website Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)    

  Britt Harris is a legendary figure in finance, having served as CIO for top-five investment funds across Endowments, Public Funds, Private Funds, and Hedge Funds—an achievement unmatched in the industry. Currently, he leads On Eagles Wings Advisors and has previously served as CIO for UTIMCO, the largest endowment for public education in the U.S. He also led Bridgewater Associates and Verizon. Despite his remarkable career, Britt's journey is defined by his commitment to significance over success, inspired by his faith and the mentorship of Bob Buford.  In this episode of The Wow Factor, Britt Harris shares his life story from his roots as a fourth-generation Aggie to becoming one of the most influential investors in the world. He discusses how Bob Buford's teachings helped him see that life's highest calling is significance, not just success. He also opens up about the importance of faith, family, and generosity, and how he and his wife, Julia, set a financial finish line that has guided their life of purpose and impact for over 43 years.  This conversation is filled with lessons on leadership, decision-making, and living a life of impact and purpose, making it a must-listen for anyone looking to balance career success with meaningful contributions to others.  “This is a generation that desperately wants to be taught. They want to be mentored. They're unmoored. They really want to be successful. They've got the technical parts down, but they don't have the relational parts.” — Britt Harris  “Success is not the top of the ladder. Significance is.” — Britt Harris   “Every great company has a defined culture that is extreme. It's not just something on the wall or something people hear about once a year. It permeates the company. When you walk in as an employee, you either love it or you don't.” — Britt Harris  This Week on The Wow Factor:  Success vs. Significance: How Bob Buford's mentorship taught Britt that life's highest calling is significance, not just success.  Financial Finish Line: Why Britt and Julia set a financial finish line at age 45 and how it shaped their life of generosity and purpose.  The Titans of Investing: How Britt's passion for teaching and mentorship led to the creation of a program that's shaped over a thousand future leaders at Texas A&M and the University of Texas.  Leadership and Influence: Lessons from managing some of the world's largest endowment funds and leading eight major companies.  Faith and Family: How Britt prioritizes his faith, family, and friendships, juggling the ‘glass and rubber balls' of life to maintain balance and purpose.  Decision-Making Framework: The five Fs—Faith, Family, Friends, Fitness, and Finance—that guide Brit's decisions in life and business.  Living Generously: Insights on why generosity is a discipline that needs to be developed early in life.  Work-Life Balance Myth: Why Britt believes true work-life balance doesn't exist but living a life of purpose and passion does.  Britt Harris's Words of Wisdom:  Life's true purpose lies in pursuing significance over success by living generously, staying grounded in faith, and impacting others through leadership and mentorship. His philosophy centers on balancing faith, family, and purpose to create a meaningful legacy.  Connect with Britt Harris:  Email Britt  The Titans of Investing  Connect with The Wow Factor:   WOW Factor Website   Brad Formsma on LinkedIn    Brad Formsma on Instagram    Brad Formsma on Facebook    X (formerly Twitter)     

Britt Harris is a legendary figure in finance, having served as CIO for top-five investment funds across Endowments, Public Funds, Private Funds, and Hedge Funds—an achievement unmatched in the industry. Currently, he leads On Eagles Wings Advisors and has previously served as CIO for UTIMCO, the largest endowment for public education in the U.S. He also led Bridgewater Associates and Verizon. Despite his remarkable career, Britt's journey is defined by his commitment to significance over success, inspired by his faith and the mentorship of Bob Buford. In this episode of The Wow Factor, Britt Harris shares his life story from his roots as a fourth-generation Aggie to becoming one of the most influential investors in the world. He discusses how Bob Buford's teachings helped him see that life's highest calling is significance, not just success. He also opens up about the importance of faith, family, and generosity, and how he and his wife, Julia, set a financial finish line that has guided their life of purpose and impact for over 43 years. This conversation is filled with lessons on leadership, decision-making, and living a life of impact and purpose, making it a must-listen for anyone looking to balance career success with meaningful contributions to others. “This is a generation that desperately wants to be taught. They want to be mentored. They're unmoored. They really want to be successful. They've got the technical parts down, but they don't have the relational parts.” — Britt Harris “Success is not the top of the ladder. Significance is.” — Britt Harris “Every great company has a defined culture that is extreme. It's not just something on the wall or something people hear about once a year. It permeates the company. When you walk in as an employee, you either love it or you don't.” — Britt Harris This Week on The Wow Factor: Success vs. Significance: How Bob Buford's mentorship taught Britt that life's highest calling is significance, not just success. Financial Finish Line: Why Britt and Julia set a financial finish line at age 45 and how it shaped their life of generosity and purpose. The Titans of Investing: How Britt's passion for teaching and mentorship led to the creation of a program that's shaped over a thousand future leaders at Texas A&M and the University of Texas. Leadership and Influence: Lessons from managing some of the world's largest endowment funds and leading eight major companies. Faith and Family: How Britt prioritizes his faith, family, and friendships, juggling the ‘glass and rubber balls' of life to maintain balance and purpose. Decision-Making Framework: The five Fs—Faith, Family, Friends, Fitness, and Finance—that guide Brit's decisions in life and business. Living Generously: Insights on why generosity is a discipline that needs to be developed early in life. Work-Life Balance Myth: Why Britt believes true work-life balance doesn't exist but living a life of purpose and passion does. Britt Harris's Words of Wisdom: Life's true purpose lies in pursuing significance over success by living generously, staying grounded in faith, and impacting others through leadership and mentorship. His philosophy centers on balancing faith, family, and purpose to create a meaningful legacy. Connect with Britt Harris: Email Britt The Titans of Investing Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)    

Mark and Rabbi Erica Gerson are a dynamic duo known for their deep commitment to generosity and their innovative approach to giving. Mark is a successful entrepreneur and co-founder of African Mission Healthcare, an organization dedicated to providing life-saving medical care in Africa. Rabbi Erica is a Jewish leader who brings profound wisdom and insight into the intersection of faith and generosity. Together, they have dedicated their lives to making a tangible impact by supporting missionary doctors and healthcare initiatives that serve those most in need. In this episode, Rabbi Erica and Mark share their journey of giving, how their faith informs their vision for generosity, and the incredible work being done through African Mission Healthcare. They discuss the importance of generosity at every stage of life, the strategic approach they take to giving, and why they believe business and faith should work hand in hand to create meaningful change. Their story is a powerful example of how anyone, regardless of financial status, can cultivate a generous mindset and make a lasting difference. "People who know how to give are those who've given for a long time. They give when they have a little, they give when they have a lot—they just give." - Mark Gerson "Giving should be a clarification of your values." - Rabbi Erica Gerson "If you say, ‘I'll give after my next deal,' you never will. There will always be another deal."  - Mark Gerson This Week on The Wow Factor: How Mark and Rabbi Erica met and built a life centered around faith and generosity The role that faith plays in their approach to giving and making a difference The founding of African Mission Healthcare and how it partners with missionary doctors to provide critical medical care Why giving isn't just for the wealthy and how everyone can develop a spirit of generosity The strategic approach Mark and Rabbi Erica take to generosity, ensuring every dollar makes the greatest impact The importance of engaging children in giving from a young age and how they involve their own kids in generosity The power of long-term generosity vs. one-time giving How small financial contributions can have life-changing effects, such as funding surgeries for people in Africa Why business success and generosity should go hand in hand Rabbi Erica and Mark Gerson's Words of Wisdom: Giving isn't just about money—it's about mindset. The most generous people aren't just those with wealth; they're those who build generosity into their everyday lives. Whether through financial giving, time, or influence, find ways to contribute and make a difference. Connect with African Mission Healthcare: African Mission Healthcare Website African Mission Healthcare Facebook African Mission Healthcare on X African Mission Healthcare Instagram Connect with Rabbi Erica and Mark Gerson: Mark's LinkedIn Rabbi Erica Gerson Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

Dr. Kenneth Cooper is the Chairman Emeritus of the Board of Trustees that oversees The Cooper Institute's strategic direction and educational and research initiatives. He founded The Cooper Institute, a nonprofit foundation, in 1970 and later established the Cooper Clinic, Cooper Fitness Center, Cooper Hotel & Conference Center, Cooper Spa, Cooper Wellness, Cooper Consulting Partners, and Cooper Complete. Dr. Cooper is the author of the best-selling book, Aerobics and has written several subsequent health and fitness books.  Dr. Cooper  joins me on the Wow Factor to share how the work and research that the Cooper Clinic does helps people to live longer, more active lives and square off the curve in terms of physical capacity and longevity. He discusses the importance of eating a balanced diet and taking the appropriate vitamins in addition to exercising to protect your future health. Dr. Cooper also gives his perspective on the health benefits of living a generous life and focusing on others.  "Preventive medicine is the Cinderella of the medical specialties because there's no profit in health.”  - Kenneth Cooper “People that are coming back to us regularly are living these longer lives. And they're not just living longer lives, but they're squaring off the curve, living a long life to the fullest.” - Kenneth Cooper “Our whole goal here with our research is to look at things physiologically. What can we do for ourselves that can prolong lives?” - Kenneth Cooper This Week on The Wow Factor: Why Dr. Cooper is still working 10-12 hours a day and seeing patients at the age of 90 How Dr. Cooper spent his 13 years in the military  The moment that Dr. Cooper realized he was out of shape and desperately needed to do something about it What the research at the Cooper Clinic focuses on Dr. Cooper's opinion on the COVID-19 vaccination The problems of the worldwide obesity epidemic Dr. Cooper's relationship with God and why he wrote Faith Based Fitness Dr. Kenneth Cooper's Words of Wisdom: You don't solve problems by changing the government. You solve problems by changing the people. Connect with Dr. Kenneth Cooper: The Cooper Institute Website The Cooper Institute on Facebook The Cooper Institute on Instagram The Cooper Institute on X (formerly Twitter) Connect with The Wow Factor: WOW Factor Website   Brad Formsma on LinkedIn    Brad Formsma on Instagram    Brad Formsma on Facebook    X (formerly Twitter)   

Susan Flippen is the CEO of The Flippen Group, a company dedicated to improving leadership, education, and personal development through research-backed strategies. Under her leadership, The Flippen Group has impacted thousands of educators and students across the country, helping to build stronger school cultures and improve student outcomes. Susan's passion for creating environments where individuals can thrive has made her a leading voice in the education and leadership space. In this episode, Susan shares the story behind The Flippen Group, from its humble beginnings to becoming a transformative force in education and leadership. She discusses the importance of building relational capacity in schools, how Capturing Kids' Hearts is helping teachers reconnect with their passion, and the power of generosity in leadership. Susan also reveals how she and her husband, Flip, built an organization focused on developing people, equipping teachers, and inspiring future generations. "The most important person in the world is the one right in front of you." – Susan Flippen "Love well, and build the kind of relationships that create real change." – Susan Flippen "Forgiveness is the greatest gift you can give—whether the other person asks for it or not." – Susan Flippen This Week on The Wow Factor: How Susan and Flip Flippen founded The Flippen Group and grew it into a nationwide leader in education and leadership development The impact of Capturing Kids' Hearts and how it's transforming classrooms by equipping teachers with the tools to build stronger relationships with students Why relational capacity is key to student success and school culture How The Flippen Group has maintained a strong, mission-driven organization with over 650 employees across the U.S. The power of generosity in leadership and why serving others is the foundation of a thriving organization Why Susan believes that businesses and communities must step up to support teachers and schools The role of faith, vision, and persistence in building a company that makes a lasting difference Susan Flippen's Words of Wisdom: "Forgiveness is one of the greatest gifts you can give—whether or not it's asked for. True leadership starts with looking inward, learning from challenges, and moving forward with love and grace." Connect with Susan Flippen and The Flippen Group: The Flippen Group Website Susan Flippen's Profile Capturing Kids' Hearts The Flippen Group on Facebook The Flippen Group on Instagram The Flippen Group on LinkedIn The Flippen Group on YouTube Connect with The Wow Factor: WOW Factor Website Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  X (formerly Twitter) 

On today's episode of The Wow Factor, we're joined by creative entrepreneur, mentor, and author Noah Elias. At just nine years old, Noah made a life-changing decision to give his life to Christ, a choice that fueled his passion for both art and entrepreneurship. Long before the rise of social media and modern digital tools, Noah built his brand from the ground up, combining artistic talent with business acumen. His work has been featured by major brands like Disney and Costco, and he has collaborated with top artists such as Pink and ZZ Top. However, Noah's greatest mission extends beyond business—his true success is measured not in financial gains, but in his relentless commitment to spreading the Gospel and using his gifts to serve others. In this episode, Brad and Noah discuss the importance of staying hungry to learn new skills, embracing technology in business, and how passion fuels perseverance through tough times. They also explore why collaboration can accelerate success and why, at the end of the day, all business achievements pale in comparison to living out your true purpose in faith. “I had a self-awareness at a young age and later on, I realized in life it was a superhero power or a gift that God gave.” - Noah Elias “If your dreams aren't big enough, if your dreams don't scare you, they're most likely insulting to God. They gotta be flippin' huge, man.” - Noah Elias “It's not about building my empire. I want to build His.” - Noah Elias This Week on The Wow Factor: “The Pucker Factor” The journey from infancy to mastery in life and business Transforming earthly wealth into Kingdom impact From salvation to sacrifice to eternal rewards Noah's Master's Program and the pursuit of excellence Identifying and embracing your unique gifts Serving orphans diagnosed with AIDS overseas Living a life of stewardship and purpose The importance of going all in on your business and calling Noah Elias' Words of Wisdom: Use the gift given to you by God to help the world around you. Connect with Noah Elias: Noah's Website  Noah's Facebook  Noah'sInstagram  Noah's X Support Acres of Love: Acres of Love Connect with The Wow Factor: WOW Factor Website  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  X (formerly Twitter) 

Kurt Avery is the founder of Sawyer Products, a company dedicated to developing advanced solutions for outdoor protection, water filtration, and first aid. He is also the author of Sawyer Think: How a Small Company Disrupts Markets and Changes the World, where he shares key lessons from building a business that prioritizes innovation and global impact. Over the years, Kurt's passion for creating products that save lives and improve health has led Sawyer to provide clean water for over 28 million people worldwide. In this episode, Kurt shares the story behind Sawyer Products, from launching with a snakebite kit to developing groundbreaking water filtration systems that deliver safe drinking water for pennies per person. He offers insights into marketing strategies, product innovation, and his company's remarkable commitment to giving away more than 90% of its profits to charitable causes. Kurt's journey is a testament to what's possible when business, faith, and generosity align to make a lasting difference.  You don't always have to go for the big market. You can go for fringe markets, as long as you can have a sustainable business, because you have something people want.  - Kurt Avery  How big is your God? If He's big, you'll do big things. - Kurt Avery We lost money 23 of the first 25 years, until we became an overnight success.  - Kurt Avery This Week on The Wow Factor: How Kurt founded Sawyer Products with a snakebite kit and scaled it into a global brand The power of product innovation: Why never doing “me too” products has been a core principle for Sawyer Lessons from winning a federal contract during Operation Desert Storm and scaling production overnight How Sawyer's water filters are transforming lives globally, reducing waterborne illnesses by 95% in communities The impact of giving: How Kurt and his wife, Barbara, give away more than 90% of Sawyer's profits to help those in need Practical advice for entrepreneurs, including pricing strategies, packaging insights, and why you should embrace risk Why a focus on God and a willingness to think big has driven Sawyer's success Kurt Avery's Words of Wisdom:Don't put God in a small box. If He's big, you'll do big things. Have sound strategies, but don't be afraid to take risks and aim high—especially when it's for a greater purpose. Connect with Kurt Avery and Sawyer Products: Sawyer Products Website Buy Sawyer Think: How a Small Company Disrupts Markets and Changes the World Sawyer on Instagram Sawyer on Facebook Sawyer on LinkedIn Sawyer on YouTube Connect with The Wow Factor: WOW Factor Website  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  X (formerly Twitter)   

Randy Alcorn is the founder of Eternal Perspective Ministries (EPM) and the bestselling author of over 60 books, including Heaven, The Treasure Principle, and If God Is Good. With decades of ministry experience, Randy's work focuses on inspiring an eternal perspective in everyday life, emphasizing biblical truths about heaven, suffering, and stewardship. His ministry reaches across the globe, equipping individuals to live with purpose and hope. In this episode, Randy dives deep into the topic of grief and shares personal reflections on the loss of his beloved wife, Nanci. He offers profound insights into navigating grief through faith, the power of God's promises, and the importance of community in times of loss. Drawing from his new booklet, Grieving with Hope: Walking with Jesus Through Heartbreak, Randy discusses practical ways to process grief while holding onto the certainty of eternal life through Jesus Christ. “We do not grieve as those who have no hope. Biblical hope is a blood-bought certainty anchored in God's promises.” – Randy Alcorn "Grief is the absence of someone who is so connected to you that you begin to question your own identity." - Randy Alcorn "We do not grieve as those who have no hope, but we still grieve deeply and profoundly." - Randy Alcorn This Week on The Wow Factor: The loss of Randy's wife, Nanci, and the profound lessons she taught about faith and eternity How Psalm 23 served as a foundation for Nanci's trust in God during her battle with cancer The role of community in walking through grief and how Randy's small groups supported him Why Randy believes grief is universal and how to grieve with hope, grounded in God's promises The spiritual and emotional value of reflecting on eternal treasures instead of temporal concerns How Nanci's journaling and spiritual insights continue to inspire Randy and their family Practical advice for those navigating grief, including the importance of self-care and staying rooted in Scripture Randy Alcorn's Words of Wisdom:Grief is a natural part of life, but as Christians, we grieve differently because of the unshakable hope we have in Christ. Lean into community, embrace God's promises, and focus on living for eternity. Connect with Randy Alcorn: Randy Alcorn's Books Eternal Perspective Ministries Website About Randy Alcorn Randy's Facebook Connect with The Wow Factor: WOW Factor Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook X (formerly Twitter)

Nona Jones is a rare combination of preacher, business executive, author, and entrepreneur. She currently serves as Global Ambassador for YouVersion, publicly championing its family of 715M+ downloaded Bible Apps. Her corporate leadership experience includes serving as Chief Content & Partnerships Officer at YouVersion, Head of Global Faith Partnerships at Meta (formerly Facebook), and Chief External Affairs Officer for a multi-state school for at-risk girls. Nona is the bestselling author of Killing Comparison and Success from the Inside Out and her latest book, The Gift of Rejection, which was released in October 2024. A graduate of the University of Florida, where she earned a Bachelor of Communication and Master of Business Administration, Nona has also completed graduate studies at the Harvard Law School Program on Negotiation. She has been profiled by ESSENCE Magazine as an “Under 40 Woman to Watch” and by Florida Trend Magazine as one of Florida's “30-Something All Stars.” Nona and her husband, Pastor Tim, lead Open Door Church in Gainesville, FL, where they live with their two sons, Timothy, Jr. and Isaac, and their Goldendoodle, Shiloh. In this episode, Nona discusses her inspiring journey to C-Suite leadership, why she walked away from her career at the peak of success, and how faith guided her every step. She reflects on her challenging childhood, her early struggles in school, and how a team of compassionate educators helped her thrive. Nona also shares insights into her current role as Global Ambassador for YouVersion, her passion for empowering young women, and her belief in the transformative power of education, leadership, and faith in shaping communities worldwide. “We must build curiosity as leaders, committing to do the work to educate ourselves while trusting God to guide our path.” – Nona Jones "I think as leaders, we should be leading people to a higher plane of thinking. And we can't do that when we're concerned about, you know, where our name sits on an org chart. We have to make sure that we're always thinking about other people." - Nona Jones "I am a statistically improbable product of grace because I should have been in juvenile detention somewhere locked up for criminal behavior. But again, it was having those people at those various touch points who spoke into my potential." - Nona Jones This Week on The Wow Factor: How Nona overcame adversity in her youth and embraced mentorship Her academic journey at the University of Florida and the pivotal moments that shaped her career Nona's work at Meta as Head of Global Faith Partnerships and her innovative leadership strategies The life lessons she learned as Chief External Affairs Officer for Pace Center for Girls Her passion for advocating for girls and young women who have experienced trauma Insights into her bestselling books and upcoming release, The Gift of Rejection The critical role faith plays in leadership and community-building Nona Jones' Words of Wisdom Leaders have a unique privilege to drive positive change in their communities, even amidst tension and unrest. Embrace challenges as opportunities to rise to higher levels of thinking and action. Connect with Nona Jones: Nona Jones Website None Jones on Facebook Nona Jones on Instagram Nona Jones on YouTube Nona Jones on LinkedIn Connect with The Wow Factor: WOW Factor Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook X (formerly Twitter)

Tim Goeglein is the Vice President for External and Government Relations at Focus on the Family, where he champions family values and faith-centered initiatives. He is also the author of Stumbling Toward Utopia, a work that unveils the roots of America's cultural turmoil. Drawing from decades of experience in Washington, D.C., including his service as a special assistant to President George W. Bush, Tim brings a seasoned perspective on the pivotal shifts that began in the 1960s and continue to reverberate through American life today. In this episode, Tim returns to the show to untangle the complex web of ideological changes that reshaped our nation—transformations that impacted family life, religious institutions, educational systems, and social values. From the radical philosophies that took root in the 20th century to the lasting implications of the sexual revolution, Tim offers a measured, historically grounded explanation of how we arrived at this moment of cultural confusion. But he also remains hopeful, pointing listeners toward a path of renewal founded on personal faith, community engagement, and a rediscovery of core national ideals. "So by the time we got to the late 60s, early 70s, we were in the midst of the greatest radical revolution in the history of the United States, and we are still living with the implications of what they designed and intended. " – Tim Goeglein "Hope is not just a nice idea. It happens to be real." – Tim Goeglein "I firmly believe that wonderful days of restoration, renewal, and regeneration, are measurably ahead of us." – Tim Goeglein This Week on The Wow Factor: How the 1960s and 70s paved the way for America's cultural upheaval The critical role progressives played in reshaping family structures, morality, and faith traditions The lasting impact of the Great Society, the sexual revolution, and the dismantling of religious influence Why acknowledging our past missteps is key to forging a healthier, more stable national future How rooted faith, strong communities, and a return to principle-based leadership can spark a moral and cultural recovery The importance of local engagement—school boards, churches, and neighborhood gatherings—as building blocks for meaningful change Tim Goeglein's Words of Wisdom: Human connection, moral discernment, and a humble return to our foundational values hold the keys to restoring trust, stability, and a sense of purpose in American society. By understanding where we veered off course, we can choose wiser paths, starting in our own homes and communities. Connect with Tim Goeglein: Focus on the Family Bio Stumbling Toward Utopia Connect with The Wow Factor: Brad's Website Email Brad Formsma LinkedIn Instagram Facebook X (formerly Twitter)

Dr. Albert Chung is a board-certified colon and rectal surgeon based in Orange County, California. Known as "Your Friendly Proctologist" on YouTube, Dr. Chung has revolutionized his field by combining cutting-edge medical care with humor and empathy. By establishing his private practice, he has created a patient-first model that eliminates waiting rooms, prioritizes direct communication, and provides comprehensive care for complex conditions.  In this episode, Dr. Chung joins me to share his journey from working within bureaucratic healthcare systems to creating a thriving entrepreneurial practice. We discuss the importance of patient education, his innovative approach to gut health, and how humor helps break down stigmas around proctology. Dr. Chung also opens up about his commitment to restoring humanity in medicine and his vision for sustainable healthcare.  "The most immediate, accessible piece of information you have is my YouTube channel. And if you happen to be that person, that video is for you." - Dr. Albert Chung  "Once you have knowledge, you can control the fear of the unknown."  - Dr. Albert Chung  "I tell people right away, I don't take insurance, this is the cost of the visit, and this is what you're going to get." - Dr. Albert Chung   This Week on The Wow Factor:  How Dr. Chung transitioned from traditional healthcare to an entrepreneurial private practice.  Why patient-centric care is at the heart of his business model and practice philosophy.  The role of humor in breaking stigmas around proctology and creating trust with patients.  Tips for maintaining gut health, including the balance between fiber, anti-inflammatory foods, and natural remedies.  The challenges and rewards of running a private medical practice in a competitive healthcare market.  Why Dr. Chung believes the human connection is the key to restoring trust and care in modern medicine.  The powerful marketing impact of Dr. Chung's YouTube channel, which offers real and actionable advice for those in need.  Dr. Albert Chung's Words of Wisdom:  Human connection is vital in healthcare. Knowledge is power, and when patients understand their condition, they can overcome fear and take control of their health.  Connect with Dr. Albert Chung:  Website   YouTube   Instagram  Connect with The Wow Factor:  Brad's Website  Email Brad Formsma  LinkedIn  Instagram  Facebook  X (formerly Twitter)   

On today's episode of the Wow Factor, we are joined by Denny Fitzpatrick, general manager of the Willows Lodge. Denny has dedicated his life to transforming hotel industry, working with some of the world's top hospitality companies throughout his career and inspiring accountability and world-class service.  Prior to his work at the Willows Lodge, he was general manager at the premier luxury destination Hotel 1000, where he led the Hotel 1000 team to many accolades on a variety of Best Hotel lists, as well as the #1 Trip Advisor ranking in Seattle.  In this episode, you'll hear Denny talk about the hospitality industry, why giving love and attention to employees creates tremendous positive change, his “Five I's”, and how he is overcoming health challenges with bravery and grace.  "You have to put your time in because at that time, I was going to start looking for another job that paid a little bit more, that appreciated me a little bit more. And literally that one statement, ‘you have to put your time in,' became a reality." - Denny Fitzpatrick “I will focus more on me than we” - Denny Fitzpatrick “Inspect What You Expect” - Denny Fitzpatrick This Week on The Wow Factor: Denny's father and impact his integrity and reputation  “A dream died.” And figuring out what to do next Words of Wisdom: you have to change, you have to your time in, if it gets in your blood you'll never want to get out.  The power of handwritten notes “We long for connection and attention.”  Progress towards healing.  Handling business during the Great Recession  What needs to change? “The Five I's” Overcoming Parkinson's and facing the struggle with bravery Denny Fitzpatrick's Words of Wisdom: Leadership is about modeling the standards you set. If you expect excellence, embody it. If you value respect, show it. True influence comes from living the example you want others to follow.  Connect with The Willows Lodge: Website Instagram Facebook Connect with The Wow Factor: Brad's Website Email Brad Formsma LinkedIn Instagram Facebook X    

  Susannah Schaefer is the President and CEO of Smile Train, a global nonprofit that empowers local medical professionals to provide free cleft repair surgery and comprehensive cleft care in their communities. Under her leadership, Smile Train has grown into the world's largest cleft-focused organization, celebrating over two million cleft surgeries and making life-changing impacts in more than 90 countries.  Susannah joins me on the show to share her incredible journey to Smile Train, her passion for sustainable healthcare solutions, and the story of the organization's visionary founder, Charles B. Wang. We discuss the importance of building capacity through training local surgeons, the transformational power of cleft surgery, and how Smile Train fosters health system strengthening in underserved regions. Susannah also reflects on the global partnerships that have driven Smile Train's remarkable success and the culture of generosity that fuels its mission.  "We go farther together." - Susannah Schaefer   "Generosity isn't just financial—it's about time, care, and connection."  - Susannah Schaefer   "Be confident, be present, and be adaptable." - Susannah Schaefer    This Week on The Wow Factor:  How Smile Train's sustainable model trains local surgeons to treat cleft lip and palate, ensuring long-term impact.  The origin story of Smile Train and its founder Charles B. Wang's vision to replace mission-based care with a sustainable approach.  Why cleft is the most common facial birth difference worldwide, affecting one in 700 births.  The life-changing impact of early cleft surgery and comprehensive cleft care.  How Smile Train has performed over two million surgeries in 25 years and continues to address the backlog of untreated clefts.  The role of partnerships, like Smile Train's collaboration with Kids Operating Room (Kids OR), in strengthening healthcare systems across Africa.  How generosity, in all its forms, drives Smile Train's mission and inspires supporters worldwide.  Why nonprofits must remain relevant and advocate for their causes in an ever-changing, competitive environment.    Susannah Schaefer's Words of Wisdom: Be confident, be present, be a good listener, and be adaptable. As leaders, we have the ability to make a meaningful impact, but that requires learning and staying relevant in a rapidly changing world.  Connect with Susannah Schaefer and Smile Train:  Smile Train Website  Smile Train on Facebook  Smile Train on Instagram  Smile Train on X (formerly Twitter)  Susannah Schaefer's Bio  Susannah Schaefer's LinkedIn  Connect with The Wow Factor:  Brad's Website  Email Brad Formsma  LinkedIn  Instagram  Facebook  X   

In this special Thanksgiving episode, I reflect on the profound impact of generosity through the story of Tracy and Margo, as shared in my book I Like Giving. I discuss how even a single act of kindness can create a ripple effect, inspiring generosity in others. Drawing from personal memories with my grandfather, I highlight the importance of gratitude and living generously, especially during this holiday season. Join me for a heartwarming reminder of how we can all make a meaningful difference in the lives of others. This Week On The WOW Factor: The Generosity Ripple: Small acts of kindness can inspire others to be generous, creating a chain reaction of goodwill. Reflection on Gratitude: I encourage you to pause, reflect, and find gratitude in financial, relational, and health blessings. The Power of One Gift: Tracy's story demonstrates how an anonymous act of kindness can transform lives and inspire lifelong generosity. Practical Tips for Thanksgiving Reflection: Find a quiet, neutral space to reflect. Listen to calming music to set the tone, like piano covers of your favorite songs. Focus on what you're grateful for and think about how you can share that with others. "You never know when you make a gift or do something for someone else, it starts what we call the generosity ripple and it just continues to go on and on and on."  - Brad Formsma "Sometimes getting into neutral and being still, listening to some soft music helps take you away from your phone, away from distractions, away from the cares and worries of the world, and a moment to just be still." - Brad Formsma "What an opportunity we have to make a difference in the lives of people all around us. What an opportunity we have in our life to write on the souls of other people, especially kids." - Brad Formsma Connect with The Wow Factor: Brad's Website Email Brad Formsma LinkedIn Instagram Facebook X

Mark Batterson is the lead pastor of National Community Church in Washington, D.C., a thriving congregation with multiple locations dedicated to fostering community and supporting Kingdom causes. The church operates various initiatives, including Ebenezers Coffeehouse, The Miracle Theatre, and the DC Dream Center, which serve as hubs for community engagement and generosity. Mark is also a bestselling author of 24 books, including The Circle Maker and his latest work, A Million Little Miracles, which explores how faith, prayer, and purpose reveal the miraculous in the mundane. Mark joins me on the show to dive into the themes of his new book and share his perspective on living a life filled with purpose and gratitude. He emphasizes the importance of prayer, the power of faith in overcoming fear, and the value of leaving a legacy for future generations. We also discuss the significance of community, the idea that miracles often come through life's challenges, and the beauty of embracing the unique gifts each person brings to the world. This Week on The Wow Factor: How Mark's latest book, A Million Little Miracles, encourages readers to see miracles in everyday life. Why prayer is one of the most powerful tools for communication with God and has no expiration date. The importance of recognizing the extraordinary in the people around us. Why the fear of failure isn't cured by success but by faith. How gratitude and recognizing the work of those who came before us—“drinking from wells we didn't dig”—fosters a sense of legacy. The way God often delivers miracles through challenges, not just by removing them. How each person's uniqueness is a divine gift and a reminder of our individual purposes. "There are no ordinary people. There are no ordinary things. There are no ordinary days. Everything is more miraculous than we can imagine." "Sometimes God delivers from, but sometimes God delivers through." "There is no expiration date on prayer. The prayers of my grandfather are being answered in my life right now." Mark Batterson's Words of Wisdom: Everything in life is a miracle, and recognizing the miraculous in the mundane is key to embracing purpose, faith, and gratitude in our daily lives. Connect with Mark Batterson: Mark Batterson's Website Mark Batterson on Facebook Mark Batterson on X (formerly Twitter) Mark Batterson on Instagram A Million Little Miracles Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

Kris Mauren is Co-Founder and President of Acton Institute, an international educational and public policy organization. The Institute publishes scholarship and film and organizes educational seminars worldwide for current and future religious leaders across denominations, promoting an understanding of the ethical dimensions of the free market economy.  The Institute also works with business leaders, helping them to embrace their work as a worthy calling and to encourage their positive moral defense of a free society characterized by individual liberty and personal moral responsibility.   Kris joins me on the show to discuss the Acton Institute's mission to bridge the gap between religious and business leaders. He shares more about the importance of economic literacy among religious leaders and the need to be ethical in business. Kris stresses the importance of gratitude and values in leadership, and we dive into the role of policy in fostering generosity and the challenges of government overreach and secularization. Kris also explains the Institute's mission to promote the ideas of Lord Acton and the importance of protecting the space for religious values in a secularizing world. “How do we create more miracles?” - Kris Mauren “Policy needs to support [generosity] so that we can flourish.” - Kris Mauren  “Starting with gratitude is good for your soul.” -  Kris Mauren This Week on The Wow Factor: Why Kris founded with Father Sirico the Acton Institute to address the marginalization of business leaders The importance of work and the market economy, using the example of sand being transformed into silicon chips to illustrate the value creation process. Why policies should support the freedom to create more miracles through combining natural resources and human intelligence The role of leadership in upholding integrity How business leaders make difficult decisions that align with moral values, which should be recognized and supported. How the Emerging Leader Program, a residential leadership program for promising young leaders, works What we need to do to  invest in the next generation of leaders Why  government overreach and the secularization of society are major threats to free enterprise and religious values Kris Mauren's Words of Wisdom: Starting with gratitude is good for your soul and your well-being. It also lets you live more intentionally and is the foundation for generosity. Connect with Kris Mauren:  The Acton Institute Kris Mauren on LinkedIn    Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

John Coleman is an investor, writer, and public speaker. A frequent contributor to Harvard Business Review, John and his work has been featured in Forbes, the Washington Post, the New York Times, the Financial Times, and the LA Times, among other publications. He previously published Passion & Purpose (HBP, 2011) and How to Argue Like Jesus (Crossway, 2009). John is a frequent public speaker who has addressed hundreds of audiences on college campuses, at conferences, and for corporations and non-profits. I'm thrilled to have John with me on The Wow Factor to discuss his leadership philosophy and approach to helping his team flourish. John digs into his approach to focusing on excellence, aggressive delegation, and accountability. He emphasizes the importance of setting boundaries and finding a balance that works for individual needs and responsibilities. John also touches on the creative experience of writing his books and his plans for the future.  “Excellence is something we should all aspire to.” - John Coleman “People learn by getting responsibilities that they're not yet equipped for.” - John Coleman  “People are often able to accomplish much greater things than we give them credit for.” -  John Coleman This Week on The Wow Factor: John's educational pathway and how these experiences shaped his career Challenges and lessons learned from his time as a quantitative energy trader Why John finds writing cathartic and a way to learn about new topics The inspiration behind John's first book, How to Argue Like Jesus  Why John wrote "Miracles," which explores the concept of miracles through a narrative about a series of events in Atlanta John's leadership style of creating opportunities for others to flourish  The importance of delegating aggressively and giving people responsibilities that challenge them to grow Why we need to hold people accountable and encourage them to ask questions and seek help when needed The challenge of balancing work and personal life, especially in a digital age The importance of storytelling and the impact of books on shaping values and perspectives John Coleman's Words of Wisdom: Do your job, but stretch yourself. Always ask questions if you don't know the answer to something, and don't be afraid to raise your hand. Always ask the question. Never be afraid to look dumb. Connect with John Coleman:  John William Coleman's Website  How to Argue Like Jesus: Learning Persuasion from History's Greatest Communicator by Joe Carte and  John Coleman  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Tim has been a practicing attorney and CPA for nearly 40 years and is the Founder of The Busch Firm. He is also the Founder and CEO of Pacific Hospitality Group, a premier hotel development and management company with a portfolio of hotels and resorts throughout the United States. Tim and his wife Steph co-founded St. Anne School in California, where Tim served as Chairman and CEO for 17 years; they went on to co-found JSerra Catholic High School. Tim's passion for wine led him to found Trinitas Cellars, LLC, in 2002, located in Napa, California. Tim and Steph are also active supporters of several prominent Catholic organizations and were instrumental in the Roman Catholic Diocese of Orange purchasing the Crystal Cathedral. This week, I have the privilege of talking with Tim Bush about his early entrepreneurial ventures as a young man to build a successful law and tax advisory firm serving high net worth clients. Tim shares his heart for Catholic education and philanthropy and why he has been a driving force behind the founding of several private Catholic schools and the Napa Institute, which encourages Catholic education and fraternity. We also discuss the importance of charitable giving, the favorable tax laws in the United States for donations, and the joy of being generous.  “We need to stop educating kids the same because they're not the same. They never have been the same, and they need different attention and different motivation.” - Tim Busch “If you do not focus on the spiritual component of your education, you will not be successful.” - Tim Busch  “When you focus on faith, everything else takes care of itself.” -  Tim Busch This Week on The Wow Factor: Tim discusses his early jobs, including paper deliveries, supermarket work, and painting houses, which taught him the value of hard work Why working at a local accounting firm in Michigan proved valuable for his future in the produce and hospitality businesses How Tim transitioned from law to hospitality, focusing on developing office buildings, apartment buildings, shopping centers, and hotels Why it's so important for schools to be in partnership with parents when it comes to education How we can prioritize the spiritual aspect of our children's education, and why it's so important Tim talks about his role in founding two private Roman Catholic schools, St Anne and JSerra, in California Tim explains the origins and purpose of the Napa Institute, which aims to immerse participants in their Catholic faith How you can get involved with the Napa Institute How to instill generosity and stewardship in the next generation The role of example in teaching good habits and the power of stories in conveying lessons Tim Busch's Words of Wisdom: Like all good habits, faith comes from example, not preaching; leaders should remember that.  Connect with Tim Busch:  The Busch Firm  The Napa Institut  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

  Scott Hanson is the host of NFL RedZone; he is also the host for NFL Network's on-location coverage of events such as the Super Bowl, NFL Scouting Combine, NFL Draft, free agency, and more. Scott joined NFL Media in 2006 as a national reporter covering all 32 teams. He transitioned into studio hosting in 2008 and was named the host of NFL RedZone during its inaugural season in 2009. He graduated Cum Laude from the prestigious Newhouse School of Public Communications at Syracuse University while playing football for the Orangemen.  You're going to love my conversation with Scott; he shares his remarkable journey from a passionate football player to becoming one of the most recognizable voices in sports broadcasting. In our discussion, Scott provides a glimpse into his meticulous preparation routine, his unwavering commitment to excellence, and the deep sense of joy and purpose he finds in his work. He shares his faith-driven perspective on servant leadership and the importance of living a generous life.  “Care about the people with whom you work.” - Scott Hanson “The joy in my life comes through my relationship with God” - Scott Hanson  “You lead best when you serve.” -  Scott Hanson This Week on The Wow Factor: Scott's background and his early passion for sports. Why Scott decided to become a professional sportscaster after his time at Syracuse University  Why NFL Red Zone became popular among hardcore football fans and fantasy players  Scott's meticulous preparation process for NFL RedZone, including watching multiple games on TV and reviewing stats and facts How Scott manages his morning routine pre-show, starting with a 4:30 AM alarm and a strict diet and hydration plan to ensure he can host the show without breaks The joy and fulfillment Scott finds in his relationship with God and how it translates into his career The pressure of hosting NFL Red Zone for seven hours straight without breaks and without a backup host Scott shares his strategy for managing his body and maintaining his energy throughout the show The importance of giving your best and striving for excellence in all aspects of your life Why servant leadership and the importance of serving others in both personal and professional life are central to Scott's leadership philosophy Why leaders should focus on building into the lives of their colleagues and customers by adding value and serving them Scott Hanson's Words of Wisdom: You lead best when you serve—focus on serving, building into people's lives, and adding value.  Connect with Scott Hanson:  Scott Hanson on the NFL RedZone  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

  Dr. Tyler Groves is the current Head of School at Valor Christian Academy in Alpharetta, Georgia. With a background in Christian education, Tyler has brought his expertise in integrating faith-based learning into the school's academic programs. Tyler has also co-authored "Growing with One Another: A Christian Approach to Social and Emotional Learning," which combines contemporary educational research with a Christian perspective to address the growing need for social and emotional learning (SEL) in schools. It serves as a resource for educators seeking to integrate faith-based principles into SEL programs, equipping students with the skills needed to navigate relationships and mental well-being effectively.  I'm thrilled to have Tyler on the show with me today to discuss Social and Emotional Learning (SEL) and how it can help students develop essential life skills. He shares examples of how SEL can be integrated into the classroom and how it can impact students' behavior and attitudes. Tyler also digs into the five core competencies of SEL and explains how these competencies can be grounded in biblical principles and how they differ from secular approaches. In our conversation, we also discuss the powerful role of mentors and how they can help you create significant personal and professional growth.   “As parents, is that it starts with us.” - Tyler Groves  “The very best way to live life is in accordance with how God has designed you.” - Tyler Groves    “God designed you to live generously.” -  Tyler Grove  This Week on The Wow Factor:    The value of mentorship and how it can lead to significant personal and professional growth  Tyler explains Social and Emotional Learning (SEL) 's origins and core competencies, emphasizing the need for a Christian perspective  Tyler outlines the five core competencies of SEL: self-awareness, self-management, responsible decision-making, relationship skills, and social awareness  Challenges of integrating SEL into Christian schools and the importance of addressing preconceived notions  Why it's so important for Christian educators to model the behaviors they want to see in their students  How educators can start implementing SEL in their classrooms and how to address administrative concerns  The importance of partnership between schools and parents in fostering a culture of generosity and SEL  How Tyler and his team are working to develop and refine the program to meet the needs of students and educators  Broader implications of their work and its potential to create a generation of generous students  Tyler Groves' Words of Wisdom:  As Christian educators, it starts with us. Take the lead and live the biblical truths of self-awareness, self-management, and responsible decision-making out. By practicing these biblical, social, and emotional truths, you can set an example and create a culture of generosity.    Connect with Tyler Groves:   Dr. Tyler Groves on LinkedIn   Growing with One Another: Social AND Emotional Learning in Christian Perspective by Tyler Groves and Kenneth Coley   Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter  

Jonathan Carr is the President of Vehicle Reman, a premier fleet vehicle remanufacturing company based in Jarrell, Texas. Jonathan has driven the company's growth by transforming old fleet vehicles into like-new condition, offering a cost-effective and eco-friendly alternative to buying new. Influenced by the teachings of C.S. Lewis, particularly on prayer, Jonathan integrates his faith into his leadership style, fostering a company culture of integrity and respect.  Mark Carr is the visionary founder of Christian Brothers Automotive (CBA), a company with nearly 300 locations that stands out for its excellent automotive services and strong foundation in Christian faith. This outlook has led CBA to win the JD Power Award for Best Customer Service for the past four years. Since its inception, Mark has been dedicated to creating a business that operates with integrity, honesty, and a commitment to serving others, reflecting his deep faith and values.  Mark Carr and Jonathan Carr are on The Wow Factor this week to share a fascinating look into the origins and growth of Christian Brothers Automotive. Mark shares the inspiring story of how he started the business through a divine calling, overcoming early financial challenges to grow it into a successful franchise model. We spend time discussing the company's charitable initiatives, such as the Hub Garage program that provides free car repairs for single mothers. Jonathan also discusses Vehicle Reman and how it gives new life to fleet vehicles sustainably and cost-effectively.  “Honesty is everything.” - Mark Carr “Treating customers as I want to be treated is everything.” - Mark Carr  “The reason for our success is 100% the fruits of the Spirit.” -  Jonathan Carr  This Week on The Wow Factor: The moment Mark's prayer for a business opportunity was answered  The origin of the business name, Christian Brothers Automotive, and the simplicity of the naming process Why they decided to franchise the business and the challenges of managing multiple locations Why honesty is so important in business and how it differentiates Christian Brothers Automotive from competitors How Mark learned to handle difficult situations by treating others as he would want to be treated Jonathan describes how the Hub Garage works to provide free car repairs for single moms Jonathan discusses how the idea for Vehicle Reman, a vehicle remanufacturing company, came about and how it aligns with his experience at Christian Brothers Automotive The Christian Brothers Automotive Foundation's mission to give 10% of the company's gross profit to ministries and nonprofits The importance of customer service and the impact of a well-trained team on the business's success Mark Carr's Words of Wisdom: Be honest with yourself, examine yourself, look at your weaknesses, and surround yourself with people who are good in the areas that you're not.  Connect with Jonathan Carr:  Vehicle Reman  The Hub Garage Jonathan Carr on LinkedIn Connect with Mark Carr: Christian Brothers Automotive Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Terry Williams is the CEO of City of Faith, a nationally respected, non-profit reentry center for federal offenders. She is dedicated to successfully assisting offenders with transitioning back into their communities by providing housing, preparing them for the workforce, helping them reestablish ties with family, counseling, and much more. A passionate believer in prison reform, locally, Williams was the first to establish a community relations board to increase communication between Residential Reentry and the Little Rock community.   Terry Williams joins me on the show this week to share the inspiring story of how her family's spiritual transformation led to the founding of City of Faith by her sister Kathy in 1983. She discusses City of Faith's innovative use of electronic monitoring technology to help inmates reintegrate into society with more dignity and freedom. Terry also shares her personal leadership philosophy, the importance of servant leadership, continuous learning, and making the most of every opportunity to positively impact the lives of the people you serve. “I want to be a servant leader.” - Terry Williams “The most successful people that we have are those who have the strongest family ties.” - Terry Williams  “Live your life wisely and make the most of every opportunity.” -  Terry Williams This Week on The Wow Factor: How City of Faith provides transitional services for federal prison inmates, such as job placement and reintegration Challenges inmates face upon release, such as adjusting to modern life and societal norms Terry's leadership philosophy, why she aims to be a servant leader and model Jesus' leadership style Why it's so important to continue learning and investing in knowledge to lead effectively Terry describes the growth of the organization, including the acquisition of the Baton Rouge contract and the implementation of electronic monitoring technology Terry explains the electronic monitoring technology, which replaced the traditional ankle tether with a cell phone, providing inmates with more dignity and freedom Why staying current with technology better serves the mission and the inmates City of Faith's future goals, including expanding their contracts and services Why they prioritize community engagement and the positive impact of volunteer work on the organization and the inmates The value of teamwork and the support of his leadership team in achieving success Terry Williams' Words of Wisdom: Live your life wisely and make the most of every opportunity.  Connect with Terry Williams:  City of Faith  Terry Williams on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

John Ruhlin is the late founder of The Ruhlin Group, a gift logistics company that helps clients like the Chicago Cubs, Wells Fargo, Caesar's Entertainment, Miami Dolphins, Morgan Stanley, and The John Maxwell Company execute year-round gifting strategies. John's unique approach to relationships led him to become the #1 salesman for a $250 Million direct sales company by the time he was 23 (out of 1.5 Million reps). Prior to his passing, he spoke widely about strategic gifting and relationship building and helps CEOs and sales teams drive referrals and open doors to elusive decision-makers. I'm so honored to share my conversation with the late John Ruhlin with you this week; our discussion is all about the importance of generosity and relationship-building in business. John started by sharing his experiences growing up in a small town, how he came to pursue entrepreneurship, and shares stories of a mentor he had as a young man who taught him the value of building genuine relationships with clients, employees, and their families, and how it led to his business success. He also dives into the importance of giving without expectations and being thoughtful and intentional to foster meaningful connections.  “Show up generously in all areas.” - John Ruhlin “A physical gift is a representation of the value you place on a relationship.” - John Ruhlin  “It's so unusual for somebody to send something to another person, not because they wanted something needed something did something but just to based upon the relationship.” -  John Ruhlin This Week on The Wow Factor: How John learned that generosity and relationship-building are key to success in business Why John used Cutco knives to build relationships and generate leads to become the number one rep in the company's history How John's unique approach of combining thoughtful gifts and personalized notes helped him secure meetings with CEOs at the beginning of his career The mentor that John had as a young man who modeled generosity and thoughtfulness The concept of Giftology and how you can serve businesses of all sizes by modeling generosity and thoughtfulness towards employees, spouses, and suppliers Why it's important to show gratitude and appreciation in business relationships rather than tying it to specific transactions or milestones The methodology John used for surprising and delighting clients and employees through planned random acts of kindness Why the worst gifts to give include logoed clothing and gift cards because they lack emotional connection and depth John emphasizes the value of creating positive experiences for clients' inner circles The importance of understanding human needs and desires when giving gifts, especially when you're giving at scale John Ruhlin's Words of Wisdom: Always give more than is reasonable without the expectation of receiving anything in return. Connect with John Ruhlin's team:  Giftology Group  “Referals Without Asking” (A premier, NO COST mini-course. Learn our pillar methods.) Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Dr. John Stahl-Wert is the Founder of the Center for Serving Leadership. He has pioneered training solutions for thirty years, working with organizations worldwide that want to produce outstanding results by investing in their people. He has written eight books, including the international best-sellers The Serving Leader and Ten Thousand Horses. John has coached executives in hundreds of other businesses in the U.S., Singapore, and Hong Kong. John has been married to Milonica, his business partner, for 44 years. They enjoy designing and building things, traveling, going to church, and loving and being with their family, friends, neighbors, and Serving Leader colleagues from around the world. This week on the show, John and I discuss the concept of servant leadership and how John's strategic thinking and activator personality still guide his approach to problem-solving and decision-making. He shares the significance of clear values for leaders, why learning from failures is important, and how to practice effective delegation so the next generation can take over. John also discusses the traits of successful leaders and the importance of humility and vulnerability in leadership.  “The serving leader is the only kind of leader.” - Dr. John Stahl-Wert “You need to lead by values.” - Dr. John Stahl-Wert  “Suffering builds perseverance; perseverance builds character. We have to be willing, as leaders, to hurt.” -  Dr. John Stahl-Wert This Week on The Wow Factor: John's upbringing as a conservative Mennonite in Lancaster, Pennsylvania, with a mix of Amish and Mennonite influences John shares his leadership experience in high school, understanding that deferring leadership led to regret and a lack of inclusivity Why leaders across the globe share the traits of being teachable and willing to learn from their experiences How John's strategic thinking and activator personality guides his approach to problem-solving and decision-making Why company values must be clear and specific for others to understand and follow How to make small, incremental changes in leadership practice Why delegation involves extending trust and authority, but incorrect delegation can do more damage than good Why it's so important to bake goodness into a company for future generations, and how value is destroyed when companies are sold without a strong cultural foundation Dr. John Stahl-Wert's Words of Wisdom: In servant leadership, we serve our people, standards, and values. If we serve ourselves primarily, we destroy value. Laying yourself down for something more important than yourself is not an easy path, but it's worth it. Connect with Dr. John Stahl-Wert:  Center for Serving Leadership  Helmwise Dr. John Stahl-Wert on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Scott Walker is an American public servant who served as the 45th Governor of Wisconsin from 2011 to 2019. He now serves as President of Young Americas Foundation. A Republican, he was first elected Governor in 2010, defeating an attempted recall in 2012 and winning election for a second term in 2014. He formerly served as Milwaukee County Executive and in the Wisconsin State Assembly. One of his first reforms, Act 10, helped eliminate the state's $3.6 billion budget deficit without raising taxes or cutting health care for those in need. It gave schools and local governments the tools to balance budgets without the massive layoffs seen in other states. I'm excited to have Gov. Scott Walker with me today to discuss the need for a heart of service in public life. He discusses his life in office emphasizing the importance of understanding opposing viewpoints and finding a balance between listening to your opponents and standing up for your beliefs. He discusses the significance of faith and prayer in their leadership experiences and the relevance of Ronald Reagan's conservative values in today's America. Gov. Scott also shares more about how his upbringing shaped his ability to navigate difficult situations and his hopes for the future of Conservative Young Americans.  “Have the heart of a servant.” - Gov. Scott Walker “Don't hoard your capital, reinvest it, invest it in your employees, invest in your products, invest it in expansions.” - Gov. Scott Walker  “Do the right thing, and you're going to be fine.” -  Gov. Scott Walker This Week on The Wow Factor: Gov. Scott Walker shares his upbringing as a pastor's son in small-town Wisconsin How his family background shaped his communication style, particularly the importance of listening and leading by example How Gov. Scott's mother's strength and resilience in the face of adversity helped him to navigate difficult situations How Gov. Scott used Reagan's playbook by traveling around the state to connect with people and address any protests The power of prayer in connecting with others and feeling supported Why you have to have a tough skin in politics but also hold on to a people-centered perspective and explain why you are doing what you're doing The importance of balancing the voices of protesters with those who support you Gov. Scott reflects on Reagan's legacy, especially his focus on freedom, frugality, and peace through strength The importance of reinstating shared civic rituals and American history in schools More about the Young Americans Foundation and how they help young people inspired by the ideas of individual freedom and traditional values Gov. Scott Walker's Words of Wisdom: Listen to people's questions, where their hearts are, and what they are really interested in. God gave us two ears and one mouth, and we should use them in that proportion. Connect with Gov. Scott Walker:  More about Gov. Scott Walker  Young Americas Foundation  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kunes Auto Group was founded in 1996 when Gregg Kunes opened his first dealership in Delavan, Wisconsin. Since then, the Kunes family of dealerships has grown to over 40 locations across the Midwest. Kunes Auto Group's slogan of ‘Faith, Family, and Giving Back' is vitally important to Gregg, and these four words embody what Kunes Auto Group is all about. They strive to build people's lives and live up to that by employing over 2,000 people and donating 10% of their yearly net profits to charities in local communities. Gregg joins me on the podcast to discuss the significance of family, generosity, and communication in his life and business. He discusses the importance of understanding where people come from and the impact of generosity on future generations. He also digs into his personal learnings on entrepreneurship, particularly the importance of communication, respect, and humility. Gregg also discusses the challenges and opportunities of transitioning out of a family business and why his vision for his new business was grounded in generosity.  “God's promises are forever.” - Gregg Kunes “We are faith first, then family, and then just giving back.” - Gregg Kunes  “Everybody is important in our company.” -  Gregg Kunes This Week on The Wow Factor: How Gregg learned mechanics and fix-it skills from his dad, a "fixer" with a great mind for mechanics How Gregg started selling cars at night after salesmen left, and how he realized his passion for managing people Why Gregg felt unfulfilled in his role and wanted to move up faster, leading to a difficult departure from his father's business Why Gregg's management style changed when he moved to his new surroundings and how he built relationships with the  local community Gregg emphasizes the importance of taking action and giving back to the community, while staying focused on doing God's will The importance of first fruits tithing and empowering people to give The value of lifting up others and being a servant leader Why it's so important to make intentional decisions in life, especially in the face of distractions like social media  The power of positive thinking and why believing in the promises of God will open doors for our lives Gregg Kunes' Words of Wisdom: We always lead with encouragement because building those people up is more important than leading vertically. I believe in leading horizontally. I believe in understanding and knowing who people are and then planting, building, and taking them to the next step.  Connect with Gregg Kunes:  Kunes Auto Group on Facebook Shop Kunes Website  Ignition Dealer Services  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Martin and his wife, Gay, started Martin Dingman in 1990 to build a company on the foundation of quality, integrity, and the "Refined Country Life." They have created World Class Leathergoods for the stylish man and enjoyed the honor of being recognized by nationally known publications, including the Robb Report as "America's Best Of The Best, and Forbes magazine as one of "America's 50 Best Companies.” Martin and his son and Sales Manager, Avery Dingman, join us on The Wow Factor podcast to discuss the importance of kindness, quality, and faith in business. We dig into the challenges of running a family business, including blurred boundaries and how the Dingman family is planning for the future of the business. Martin also shares why they never remove the inspirational Scripture tags from their belts before shipment, no matter who asks them.  “We put people before profits.” - Martin Dingman “If you can help somebody, then it's all worth it.” - Martin Dingman  “Keep growing and learning every single day.” -  Avery Dingman This Week on The Wow Factor: Martin reflects on his career, including mentorship from CEO Fred Wilson, and the importance of quality and integrity in business Why Martin decided to create a unique, high-quality clothing line for aspirational men Martin and Avery discuss their brand's unique approach to product development, emphasizing individuality and avoiding conformity Martin emphasizes the importance of integrity and honoring God in business, even if it means sacrificing profits Why they never remove inspirational tags from their belts before shipment, highlighting the company's commitment to integrity The potential challenges of working with family members and how Martin Dingman blends family and business Martin shares a story of a Wisconsin state senator who preferred Martin Dingman belts over other brands because of their high quality and longevity Why they use Proverbs without scripture references  The challenges of producing high-quality goods in the US due to cost and availability of skilled labor Martin Dingman's Words of Wisdom: I have three mission steps for my business. My first goal is to shine a light on Jesus Christ, who is the reason for everything. My second is to reward our employees as best we can because, in reality, they're the ones who are making it happen. The third is to make a profit so we can care for our people.  Avery Dingman's Words of Wisdom: Try to learn and soak up other people's words of wisdom rather than being the guy who acts like he knows everything. Keep learning and growing every single day. Connect with Martin Dingman:  Martin Dingman Website  Martin Dingman on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

  Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the ranch curriculum and stewarding the legacy of over 30 years positively impacting families through their leadership programs. Bruce Johnson's father, Gene, purchased the 300-acre hunting lodge in Northern California to fulfill a promise he made as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers and subsequently opened JH Outback, which focuses on providing a unique opportunity for families to invest in fun, meaningful time together away from everyday distractions.  Bruce joins me again today to discuss how he and his team distilled the JH Ranch programs into the JH Outback experience, why they were so committed to making it happen, then why they decided to take the experience worldwide. He shares what he has learned about leaders over the years, some of the characteristics they have in common in terms of what they struggle with, some of the landmines that can litter their paths, and the things they tend to excel at. Bruce also shares stories of the love and respect that his father Gene inspired in visitors to JH Ranch and how Bruce continues to pay tribute to his father and amplify his legacy.  "We get up every morning, and we eat problems for breakfast than just live on miracles the rest of the day.” - Bruce Johnston   “When people catch the vision, and then we give them a blueprint of how they can replicate it in their city, it becomes their ministry that they own. And the impact is just in a community is really transformational.” - Bruce Johnston   “You will never experience significance in life until what you do contributes to the welfare of another - God made us that way, that it is more blessed to give than to receive.” - Bruce Johnston  This week on The Wow Factor:  The importance of staying true to your God and to your purpose to grow and achieve your goals  How family members can build, strengthen and restore relationships at JH Outback  Why it is critical to be generous in your abundance and why Bruce understands his father's motivation for investing in the JH Ranch rather than hoarding wealth for his family  Why it sometimes takes adversity to accomplish true success  The importance of taking the initiative in life and acting in the moment to ensure positive relationships with your kids going forwards  How Bruce built a relationship with a neighbor and expanded to Scott River Lodge, where couples can enjoy activities that help enrich their marriages  The six most important words in a marriage and how Bruce discovered the truth of how to resolve issues in a marriage and grow together  Bruce Johnston's Words of Wisdom:  People spend their entire lives creating their identity, how they want other people to perceive them by trying to impress them, by climbing ladders in pursuit of success. Our lives become motivated by people and pursuits, and possessions so that we feel valued. What we should realize is that our value comes from God. He already loves you, just as you are. There may be plenty of growth opportunities ahead of us, but in the meantime, He still loves you right where you am.   Connect with Bruce Johnston:  JH Ranch Website  JH Ranch on Facebook  JH Ranch on Instagram  JH Ranch on Twitter  Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

In 1979, Gene Johnston, father of Bruce Johnson, purchased a 300-acre hunting lodge in Northern California to fulfill a promise he made to the Lord as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers named Second Wind, which has subsequently been recognized as one of the most effective youth leadership programs in America. Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the JH Ranch curriculum and the stewardship of the legacy of over 30 years positively impacting families. Bruce joins me today to share the chance event that saw Gene Johnston, Bruce's father, discover JH ranch and why Bruce accepted his invitation to do something meaningful with the property. He describes how they kept moving forward with their mission to turn the ranch into something that would help young people despite an inauspicious start to its first summer in business. Bruce also gives a little of the backstory on how he came up with the ‘4 Cs' that inform his approach to creating leadership strategies for young people, why we need to be mindful of our children's personalities when planning how to support and guide them. "I learned at an early age that money comes from hard work.” - Bruce Johnston “Within the sacrifice of giving, God is developing us into the people he wants us to become.” - Bruce Johnston  “God tells me that my value comes from him and what he thinks about me and what he tells me is that he already loves me just like I am, not as I should be. “ - Bruce Johnston This week on The Wow Factor: Bruce's family life as the second oldest in the family and how being given ‘nothing' inspired him to entrepreneurship in the first grade and has continued all his life Why his father told him he would be left a legacy rather than an inheritance so that his life was invested into something other than ourselves Why building a solid foundation is critical to achieving your goals How Bruce conceived of his vision for the Second Wind Leadership program What is Lakeside Chat? And how Bruce helps parents to understand how to effectively coach their children through their teenage years with specific goals in mind How the parent-child workshops came about and why the JH values remain so attractive to families in the twenty-first century The strategy Bruce used to help his son understand the growing up process and why the transition process for the parents from cop to coach is equally important The value statement that Bruce chose for his family and why they make that a pillar of their lives Why it is vital to have a shared goal and a shared challenge to forge lasting bonds His genius idea of the Outback Program and why he was so passionate about this community model of leadership for young people A walkthrough of the programs JH Ranch offers and how they progress as students grow up Why the ranch is adventure-based but content-driven and how that works in the rural setting and activities on the ranch  Connect with Bruce Johnston: JH Ranch Website JH Ranch on Facebook JH Ranch on Instagram JH Ranch on Twitter Connect with The WOW Factor: I Like Giving: The Transforming Power of a Generous Life by Brad Formsma Words of Wisdom Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Jim Daly is President of Focus on the Family and hosts its daily radio program, Focus on the Family with Jim Daly, heard by over 6 million weekly listeners on nearly 2,000 radio stations across the U.S. The show has been honored as Program of the Year by the National Religious Broadcasters (NRB). In March, Jim celebrated his 35th anniversary with the ministry. Jim's past awards include: World Children's Center Humanitarian Award (2008), the Children's Hunger Fund Children's Champion Award (2009), and the HomeWord Family Ministry Award (2010). Newsweek named him one of the Top 10 next-generation evangelical leaders of influence.  On today's show, Jim and Brad discuss their personal experiences with childhood trauma and emotional triggers in marriage, emphasizing the importance of acknowledging and addressing these experiences to avoid letting them define one's identity or future. They also discussed strategies for transitioning leadership in various contexts, highlighting the importance of humility, vulnerability, and generosity. Both speakers emphasized the need for emotional vulnerability and healthier ways to handle triggers in marriage, citing statistics on the benefits of a stable home environment. “God's given us these mechanisms to deal with tough stuff.” - Jim Daly “You can't just say it once and assume it's understood and done.” - Jim Daly  “Amplify the good things and correct the bad things.” -  Jim Daly This Week on The Wow Factor: Jim shares details about growing up in Southern California and experiencing family trauma as a child Jim's initial role at Focus working with donors and using his language skills to help build the international outreach  Some of the traits of founders, such as tenacity, detail orientation, and control that, can make leadership transitions difficult The importance of communication, inviting challenging feedback, and checking ego as a leader Jim's reflections on learning emotional vulnerability in his marriage Why humility is the thing that allows you to get through this life  Jim shares details on Focus' strategic areas, including helping people coming to Christ and building the marriage ministry Hope Restored to help couples stay together Focus' goals around reducing Christian divorce rates and expanding their marriage recovery programs Other areas that Focus is concentrating on including parenting resources and advocating for life and mothers in crisis pregnancies Jim Daly's Words of Wisdom: It is critically important in leadership to know who you are, then live that meaning, amplify the good things, and correct the bad things.  Connect with Jim Daly:  Focus on the Family Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Captain Tammie Jo Shults, author of Nerves of Steel, is a Naval aviator and retired Southwest Airlines Captain who received nationwide acclaim when she and her Southwest Airlines crew successfully landed a passenger-filled Boeing 737 that suffered catastrophic engine failure mid-flight. Tammie Jo's previous career in the US Navy as one of the first female F/A-18 Hornet pilots gave her plenty of experience in aviation and leadership, which she took to Southwest Airlines when she left the Navy in 1995.  Tammie Jo joins me today to discuss how she came to be interested in pursuing a career as a pilot but why it was such a challenge to be taken seriously as a woman and have her application considered by the US Navy. She shares details of her daily routine on the days that she is scheduled to fly and why she always carves out some quiet time at the start of her day to read and share passages from the scriptures with her family. Tammie Jo also discusses the events of April 17, 2018, when the plane she was flying suffered severe damage and how her faith, experience, and training allowed her to manage the events and be emotionally present for the passengers and crew in the immediate aftermath.  “Hope changes people: when you have a plan and a destination you need to communicate it” - Tammie Jo Shults This week on The Wow Factor: The trajectory changing decision Tammie Jo's parents made to help her thrive at school The advice from her mother that helped her fit in at Bootcamp What it's like to land an airplane on an aircraft carrier and how her decision loop works Why she left the Navy and joined Southwest Airlines The power of the generosity ripple The importance of open lines of communication Why calm was a gift in the cockpit of Flight 1380 What a sense of community does during a stressful incident and the parallels with the parable of the Good Samaritan Why Tammie Jo felt moved to connect with passengers after the plane landed Tammie Jo Shults' Words of Wisdom: The good habits, hope, and heroes that influence us every day become instincts, and it is essential to understand as a leader that how you behave in turn, influences and affects other people.  Connect with Tammie Jo Shults: Captain Shults' Website  Facebook Captain Shults Instagram Captain Shults Twitter Captain Shults Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Tom Monaghan is the Founder of Domino's Pizza and Founder, Chancellor and Member of the Board of Trustees for Ave Maria University. He is known as a wildly successful entrepreneur, the founder of Domino's Pizza, an avid collector of Frank Lloyd Wright items and the former owner of the Detroit Tigers. If his story stopped there, he might seem to fit in with other savvy entrepreneurs whose hard work and ingenuity paid off. But his greatest personal achievements came later in life, when Tom decided to fully immerse himself in charitable works, Catholic philanthropy and the call to help restore Catholic higher education. This week on The Wow Factor, we're welcoming Tom Monaghan to share his personal journey of accumulating wealth, but finding no lasting joy. He shares what helped him understand the sin of pride and find a more meaningful life. Tom also discusses why he feels called to use his wealth and resources to help others through education and philanthropy and emphasizes the importance of faith in his personal and collective leadership journey. “I want to do the will of God.” - Tom Monaghan “Get to heaven and take as many people with you as possible.” - Tom Monaghan   “The best thing I can do for my fellow man is help them get to heaven.” -  Tom Monaghan This Week on The Wow Factor: Why Tom joined the Marine Corps How he revolutionized pizza delivery with innovations like cardboard boxes and conveyor ovens Tom recounts some of the challenges of running a pizza business, particularly in cooking the volume of pizzas ordered How Tom dealt with the threat of the business failing, and why he felt he was the man who should be in the driving seat Tom shares his five rules for life, which include prioritizing what's important and avoiding distractions as a way to maintain focus and discipline in leadership How Tom prioritizes spiritual, social, mental, physical, and financial well-being, and why that helped him turn around a huge company in 5 years More about Tom's spiritual journey and why he sold his business to devote his full time to Catholic philanthropy Why Tom decided to start a university to promote excellence and faithfulness in Catholic education Tom's insights on giving away money and time, encouraging younger people to read books on generosity and find joy in giving Tom Monaghan's Words of Wisdom: Aim to get to heaven and take as many people with you as possible. More about Tom Monaghan:  Ave Maria University  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Brad Martin has significant experience in leadership, corporate strategy, public company governance, and entrepreneurial ventures. He served nearly 20 years as Chairman and CEO of Saks Incorporated.  During his tenure, the enterprise grew from a $70 million annual revenue 10-store chain into one of the largest department store businesses in the United States. He has previously served on the Boards of Caesars Entertainment, Dillard's, Chesapeake Energy, First Horizon, Gaylord Entertainment, Lululemon Athletica, and Ruby Tuesday. Brad served five terms as a member of the Tennessee House of Representatives and was Interim President of the University of Memphis from 2013 – 2014 and he also chairs the Board of the Martin Family Foundation. Brad is with me on the show this week to share his personal journeys in leadership, service, and business growth. He emphasizes the importance of mentorship, humility, and continuous learning, as well as how taking calculated risks and visualizing success has helped him move forward professionally and personally. We also dig into the value of service and the need for perseverance, resilience, and mindfulness in the face of challenges.  “The question is, are you willing to risk embarrassment?” - Brad Martin “The best leaders I have ever met are continuously trying to learn and to get better.” - Brad Martin   “Business can play a huge role in service, growth, and the betterment of a community” -  Brad Martin This Week on The Wow Factor: Why Brad ran for Tennessee House of Representatives at 20 years old, despite being up against a seasoned politician How tenacity and belief in your vision can lead to success How Brad uses visualization techniques to help him stay focused and motivated Why sometimes you need to take risks and face potential embarrassment for personal growth How to develop a clear vision and action plan for achieving your goals Brad discusses storytelling in leadership and decision-making and why it moves you forward How Brad unexpectedly found purpose in business when he realized business could make a positive impact The impact of seeking mentors on your success and the importance of being humble and teachable Reflections on Brad's 20-year career at companies like Saks, Lululemon, and FedEx Understanding and being aware of the potential consequences of our actions, whether positive or negative, and why it's important to be more forgiving of people who make mistakes Brad Martin's Words of Wisdom: As a leader, it is absolutely critical to be a continuous learner and model that for your team. It doesn't matter how old you are, what job you have, or what you've accomplished—there's always more you can learn. Connect with Brad Martin:  R. Brad Martin's Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Lt Col Dan Rooney, an Air Force fighter pilot and a force for good. From humble beginnings above his garage, he founded The Folds of Honor Foundation to provide educational scholarships to the families of disabled or fallen military members, and, beginning in 2022, the mission was expanded to include first responders. In his new book, FLY INTO THE WIND: How to Harness Faith and Fearlessness on Your Ascent to Greatness, Lt Col Rooney demonstrates how we are all connected by God, and the path to fulfillment begins with changing ourselves to better one another.  Lt Col Dan shares his faith in the concept of synchronicity and how chance and purpose allow God to bring people into our lives that shape us. He shares the incident that planted the seed of Folds of Honor in Lt Col Dan's mind and the moment he felt the hand of God on his shoulder calling him to do something more significant with his life. He also explains why he believes that all great leaders need to take that big step and have the courage to take action before they are ready, and surrender to a higher force.  “Great leaders have got vision, and they've got humility.” - Lt Col Dan Rooney “Resistance isn't placed in our lives to keep us down. It's actually in our lives to raise us up.” - Lt Col Dan Rooney “You are the sky; everything else is the weather.” -  Lt Col Dan Rooney This Week on The Wow Factor: Dan's early life and the lessons about hard work that his very first job at the Stillwater Country Club, Oklahoma, taught him The chance encounter that made him realize what he wanted to do with his life How Lt Col Dan came to be compared to Tiger Woods Some of the challenges that Lt Col Dan has encountered in his life, including recognizing that his  ego was getting in his way Lt Col Dan's code of living based on CAVU (Ceiling and Visibility Unlimited) and how he used it to get through some tough times Lt Col Dan shares the two most significant barriers to achieving your goals The power of forgiveness and how getting rid of that parasitic drag can transform your life The importance of having a routine in staying motivated Why Lt Col Dan firmly believes that if you write your plans down, they are more likely to happen in your life Why Lt Col Dan appealed to Jack Nicklaus to support American Dunes and how it helped them raise $1.1 million for Folds of Honor Lt Col Dan Rooney's Word of Wisdom: Go before you're ready. The single strand of DNA that ties every great leader together is the understanding that you'll never have all the answers, but if you have the courage and faith to go before you're ready, people will follow you. Connect with Lt Col Dan Rooney:  Lt Col. Dan Rooney's Website Lt Col Dan Rooney on LinkedIn Lt Col Dan Rooney on Instagram Lt Col Dan Rooney on Facebook Lt Col Dan Rooney on Twitter Fly Into the Wind: How to Harness Faith and Fearlessness on your Ascent to Greatness by Lt Col Dan Rooney A Patriot's Calling: My Life As An F-16 Fighter Pilot, by Lt Col Dan Rooney Connect with Folds of Honor: Folds of Honor Website Folds of Honor on LinkedIn Folds of Honor on Instagram Folds of Honor on Facebook Folds of Honor on Twitter Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Tim Goeglein is Vice President of External and Government Relations for Focus on the Family. Formerly, he served as a special assistant to President George W. Bush and as a deputy director of the White House Office of Public Liaison. He was the President's principal outreach contact for conservative and faith-based groups. Tim's extensive resumé includes serving as a senior fellow at The Heritage Foundation and as a communications director for U.S. Senator Dan Coats of Indiana and Gary Bauer at the Campaign for Working Families. Tim has authored a memoir, “The Man in the Middle: Faith and Politics in the George W. Bush Era,” and his latest book is titled “American Restoration.”  Tim joins me on The Wow Factor podcast to discuss the intersection of faith and politics, sharing his personal experiences and perspectives. Tim shares how his faith informs his political views, the significance of remembering and understanding American history and religion, and the importance of literacy and critical thinking in maintaining a constitutional republic. Tim also talks more about why he feels so positive about the future of the USA and explains a little about why the least likely heroes can play a significant role in restoration and renewal.  “History is ultimately fact-based. It's not it's not opinionated narrative.” - Tim Goeglein “Millions of Americans want something better.” - Tim Goeglein   “The absolute best days for the United States of America are ahead of us, not behind us.” -  Tim Goeglein This Week on The Wow Factor: Tim shares his unexpected journey from intern to press secretary in the U.S. Senate for ten years How Thomas Jefferson and James Madison became key figures in the country's founding and the influence of God in the Constitutional Convention The importance of civic literacy and involvement in maintaining a truly constitutional republic The importance of teaching American history and God's word to our young people, and why Tim thinks there is currently a lack of knowledge among students about biblical figures and historical documents Why the Founding Fathers emphasized virtue, integrity, and character as the key to building a constitutional republic Why Tim is an optimist who sees seedlings of restoration and regeneration in homeschooling's booming popularity Why we should prioritize teaching children generosity and the impact it will have on their lives More about Tim's new book "Stumbling Toward Utopia" and how it explores 1960s ideas and their impact on current society, offering solutions for progress Tim Goeglein's Words of Wisdom: The least likely men and women, the ones that you think are the least likely ones to be at the forefront of restoration, renewal, and regeneration, are very often the ones God himself uses to move forward.  Connect with Tim Goeglein:  Focus on the Family Website Toward a More Perfect Union: The Moral and Cultural Case for Teaching the Great American Story by Tim Goeglein  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Paul Saber has been a restaurant owner since 1980. He was the Owner/Operator of McDonald's restaurants from 1985-2001. In 2003, Paul became President and CEO of Manna Development Group, LLC, and currently holds the Area Development Agreement for Panera Bread. In 2022, Paul was the recipient of the Fierce Brand Love Award. Paul served on the Board of Directors of several Christian ministries and served as Chief Operating Officer (COO) of the Billy Graham Evangelistic Association from 2007 to 2009. I'm excited to have Paul Saber on the podcast this week to share his experiences and insights on balancing business and faith. Paul shares his entrepreneurial journey and discusses his time working with the Billy Graham Evangelistic Association. We dive deep into the significance of prayer in business decision-making, with Paul sharing a personal anecdote about his time working with Billy Graham. Paul also shares his thoughts on the intersection of leadership and faith, emphasizing the importance of value, inspiring employees, and giving back to the community.  “We laid the foundation of wanting to truly be here to serve others.” - Paul Saber “Everything is about prayer and the commitment to Christ.” - Paul Saber   “Have we asked the Lord if this is right for us?” -  Paul Saber  This Week on The Wow Factor: Paul shares more about his introduction to the world of work and how his father taught him the value of buying things by having him count customers and calculate profits at a young age The tragedy of Paul's brother's death and how Mark influenced Paul over the years, including introducing him to Jesus  Why Paul was committed to starting a business with a focus on people, not location or restaurant concept How Paul built a team at Panera Bread with a strong focus on loving God and caring for people, which led to the company's success Paul shares a personal story of demonstrating servanthood by washing the feet of employees Paul and his wife launched Share the Dough to give back to communities and employees in need How Share the Dough provides scholarships, gives back to employees, and supports women and children in need across 14 states Paul's experience of working for Billy Graham and Franklin Graham and highlights the impact it had on his personal and professional life The importance of prayer in leadership with Billy Graham's legacy Paul Saber's Words of Wisdom: The most important thing we do isn't the performance or figuring out the details of what's needed. It is prayer and whether we have asked the Lord if something is right for us.  Connect with Paul Saber:  Manna Development Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kevin Lavelle is the Co-Founder and CEO of Harbor. Kevin brings a wealth of experience from his role as the Founder and Chairman of Mizzen+ Main, having invented the world's first performance fabric dress shirt. With a successful growth round raised from L Catterton, partnerships with world-renowned athletes like Phil Mickelson and JJ Watt, and a background in omnichannel retail, Kevin is not only a dedicated entrepreneur but also a loving husband and father of two. Kevin joins me on the show to discuss his brand-new venture, Harbor.  Kevin shares his frustration with current baby monitoring technology and why he wanted to design a dedicated device without an internet connection that was completely failsafe in helping parents keep an eye on their baby. He talks about how the Harbor smart baby monitor allows parents to check on their children without disturbing their sleep and shares details of the personalized, supportive advice from experienced pediatric nurses that Harbor offers to help the whole family get more rest.  "We are democratizing access to sleep expertise”  - Kevin Lavelle “Keep showing up.” - Kevin Lavelle “We need to live our lives, and kids need to be able to learn and thrive.” - Kevin Lavelle This week on The Wow Factor: The lightbulb moment when a baby monitor app crashed, causing concern for Kevin's son's safety. Why Kevin wanted to create a baby monitor with a direct connection to a tablet for reliable and secure monitoring. How Harbor allows people to directly connect with their baby, eliminating internet dependence and providing a dedicated device for monitoring. How the camera and tablet communicate directly without Wi-Fi or the internet, using a direct communication protocol. The importance of having a reliable monitoring system and why it makes parents' lives easier How Kevin and the Harbor co-founders and parents tested the device. How Harbor has helped change lives with its sleep expertise and coaching for parents. Kevin Lavelle's Words of Wisdom: Just keep showing up and know that if it wasn't the day you wanted, you get another day tomorrow. But at the same time, not every day is guaranteed, so value everything as you go through life. Connect with Kevin Lavelle: Harbor Baby Monitor Website  Kevin Lavelle on LinkedIn  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Dallen Peterson is the Founder of Merry Maids and author of an amazing business book, titled “Rags, Riches & Real Success.” In his book, he shares his remarkable true story and success principles based on personal faith. He shares the story of the founding of Merry Maids, its phenomenal growth, and how it eventually became part of the ServiceMaster family. Dallen's book also shares the seven principles for real success, all life truths that come from serving God. Dallen joins me on The Wow Factor podcast to share his thoughts on the importance of hard work, perseverance, and humility in achieving success. He highlights how his upbringing instilled a strong work ethic and a commitment to serving others, including providing shelter to those in need. Dallen discusses his professional milestones, including his experience of founding and growing Merry Maids on the principles of honoring God and pursuing excellence. “Our first corporate objective was to honor God in all we do” - Dallen Peterson “It was my dream to be in business” - Dallen Peterson  “It was God's timing and God's plan, and for that, I am forever grateful.” -  Dallen Peterson  This Week on The Wow Factor: Dallen reflects on his experience starting KAPS Foods, including the challenges they faced during that time, including high-interest rates and commodity prices, and how they overcame those challenges through prayer and perseverance How Dallen and his family grew Merry Maids by emphasizing faith and excellence. The importance of honoring God in the company's operations and pursuing excellence, and why that attracted franchisees How Dallen and Chuck Colson joined forces in prison ministry after meeting at a mayor's prayer breakfast in 1976 Dallen shares stories of some of the 100 prisons worldwide he has visited, including prisons in Bulgaria and Uganda, with poor living conditions The $25 million sale of Merry Maids and its impact on Dallen and his family's lives The challenges of growing a business and the importance of connecting with franchisees How Dallen became involved in various ministry boards and corporate boards after "retiring" at 51 years old Stories of Dallen's generosity and family ministry, including opening their home to homeless people  Dallen Peterson's Words of Wisdom: I thank God every day. The first thing I do every morning is say, “Thank you, Jesus.” Connect with Dallen Peterson:  Rags, Riches, and Real Success by Dallen Peterson  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter