Podcast appearances and mentions of brad formsma

Today we honor Dr. John Rooney, formerly the President of Rooney and Associates, Inc. John provided strategic guidance and innovative solutions to numerous organizations over the years. John's expertise in strategic planning, business development, and organizational management earned him a reputation as a trusted advisor in the business community. John was also actively involved in philanthropic efforts and remained dedicated to helping organizations thrive in an ever-changing global marketplace until his passing on April 7, 2025. This week on The Wow Factor, we honor Dr. John Rooney, who shared his insights from his book, "Geography of American Sport," which explores the development of various sports, including wrestling, volleyball, and women's sports, emphasizing the impact of coach movements and the role of geography in shaping sporting culture. He talked about the creation of Patriot Golf Days, an event that raises funds for Folds of Honor scholarships, and how the organization gained corporate partnerships to better support military families and first responders. John also shared more about the origins of Folds of Honor, which supports fallen or disabled service members and first responders by providing education opportunities for their children. “Every sport has an origin.” - John Rooney “You've got to look out there and figure out what you want to do and how to get there.” - John Rooney “Go before you're ready.” -  John Rooney This Week on The Wow Factor: John discussed the regional origins and growth of different sports, emphasizing how geography plays a role in their development The inspiration behind Folds of Honor, which provides educational opportunities for the families of fallen servicemen and first responders Why it's so important to figure out what you want from life and take steps to achieve those goals The importance of being a learner and being open to new possibilities The need for leaders to let go and allow the next generation to take things to a new level How coming together and supporting one another can create a sense of belonging and make a positive impact, whatever the niche The intersection of sports and geography and how geography influences the development and popularity of various sports The significance of stepping outside your comfort zone to achieve success How organizations like Folds of Honor and Patriot Golf Days make an impact in supporting the families of fallen or disabled service members and first responders  John Rooney's Word of Wisdom: Go before you're ready. Take risks. Connect with John Rooney:  Dr. John Rooney on LinkedIn A Geography of American Sport: From Cabin Creek to Anaheim by John Rooney  The Recruiting Game: Toward a New System of Intercollegiate Sport (Second Edition) by John Rooney Atlas of American Sport by John Rooney Folds of Honor American Dunes Golf Course  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Mark and Rabbi Erica Gerson are a dynamic duo known for their deep commitment to generosity and their innovative approach to giving. Mark is a successful entrepreneur and co-founder of African Mission Healthcare, an organization dedicated to providing life-saving medical care in Africa. Rabbi Erica is a Jewish leader who brings profound wisdom and insight into the intersection of faith and generosity. Together, they have dedicated their lives to making a tangible impact by supporting missionary doctors and healthcare initiatives that serve those most in need. In this episode, Rabbi Erica and Mark share their journey of giving, how their faith informs their vision for generosity, and the incredible work being done through African Mission Healthcare. They discuss the importance of generosity at every stage of life, the strategic approach they take to giving, and why they believe business and faith should work hand in hand to create meaningful change. Their story is a powerful example of how anyone, regardless of financial status, can cultivate a generous mindset and make a lasting difference. "People who know how to give are those who've given for a long time. They give when they have a little, they give when they have a lot—they just give." - Mark Gerson "Giving should be a clarification of your values." - Rabbi Erica Gerson "If you say, ‘I'll give after my next deal,' you never will. There will always be another deal."  - Mark Gerson This Week on The Wow Factor: How Mark and Rabbi Erica met and built a life centered around faith and generosity The role that faith plays in their approach to giving and making a difference The founding of African Mission Healthcare and how it partners with missionary doctors to provide critical medical care Why giving isn't just for the wealthy and how everyone can develop a spirit of generosity The strategic approach Mark and Rabbi Erica take to generosity, ensuring every dollar makes the greatest impact The importance of engaging children in giving from a young age and how they involve their own kids in generosity The power of long-term generosity vs. one-time giving How small financial contributions can have life-changing effects, such as funding surgeries for people in Africa Why business success and generosity should go hand in hand Rabbi Erica and Mark Gerson's Words of Wisdom: Giving isn't just about money—it's about mindset. The most generous people aren't just those with wealth; they're those who build generosity into their everyday lives. Whether through financial giving, time, or influence, find ways to contribute and make a difference. Connect with African Mission Healthcare: African Mission Healthcare Website African Mission Healthcare Facebook African Mission Healthcare on X African Mission Healthcare Instagram Connect with Rabbi Erica and Mark Gerson: Mark's LinkedIn Rabbi Erica Gerson Connect with The Wow Factor:  WOW Factor Website  Brad Formsma on LinkedIn   Brad Formsma on Instagram   Brad Formsma on Facebook   X (formerly Twitter)  

Episode SummaryIn Part 2 of I Like Giving!, Brad Formsma returns to discuss the heart of generosity—why it matters, how it transforms lives, and how we can pass it on to the next generation. Brad shares stories about his WOW Factor Podcast, lessons from Admiral Vern Clark, and the Generous Kids Book Club. Plus, Dick shares a moving story about unexpected kindness right in his own driveway.Key topics: The power of giving, leadership wisdom, building a culture of generosity, and practical ways to live a generous life every day.

Summary:In this episode of Stories from the Road, Dick Foth sits down with Brad Formsma, founder of I Like Giving, a movement centered on the power of generosity. As Valentine's Day approaches, they explore how giving is at the heart of love. Brad shares personal stories from his childhood, including lessons from his grandfather, who modeled a life of generosity. He also discusses his journey from a successful landscaping business to a calling that encourages people to live generously in seven ways—through thoughts, words, time, attention, influence, belongings, and money. This episode is filled with inspiring stories that showcase how small acts of kindness can make a big impact.Episode Notes & Timestamps:00:00 - 00:18 – Introduction: Kicking off the episode and setting the theme of generosity.00:19 - 00:43 – Meet Brad Formsma: His background and the I Like Giving movement.00:44 - 02:10 – The connection between love and giving.02:11 - 04:35 – Brad's childhood: Learning generosity from his grandfather's baking.04:36 - 06:07 – Delivering bread as a form of giving and kindness.06:08 - 07:17 – Facing childhood struggles and discovering resilience.07:18 - 10:04 – A turning point: How Brad's faith journey led him to embrace generosity.10:05 - 12:10 – The moment Brad felt called to encourage generosity.12:11 - 17:30 – How small acts of kindness spark conversations about giving.17:31 - 21:06 – The seven ways to be generous beyond money.21:07 - 25:05 – The impact of storytelling in spreading generosity.25:06 - 30:19 – When giving gets messy: A story about unexpected challenges in generosity.30:20 - 32:48 – Closing thoughts: Why generosity moves the spirit and what's coming in Part 2.References & Resources:

Brad Formsma tells inspiring stories of how God changes lives and your own heart by giving generously of your time, talents, words, and resources. He shares how others can be reached for Christ through generosity - and how it transforms your marriage and family. Get Brad Formsma's book, I Like Giving: The Transforming Power of a Generous Life, for a gift of any amount! Join Brad’s Generous Kids Book Club, a fun way to teach your children generosity! Learn more about Brad’s ministry. There's no place like home, right? Just as home brings a sense of belonging, rest, and security, so does a personal relationship with Jesus Christ. If you don't have one, this article can show you how to find your place in God's eternal family. Focus on the Family's staff of licensed, professional counselors can help you bring healing and restoration to your family with Christian perspectives you can trust. Donate Send Jim a voicemail! Click here.

Kurt Avery is the founder of Sawyer Products, a company dedicated to developing advanced solutions for outdoor protection, water filtration, and first aid. He is also the author of Sawyer Think: How a Small Company Disrupts Markets and Changes the World, where he shares key lessons from building a business that prioritizes innovation and global impact. Over the years, Kurt's passion for creating products that save lives and improve health has led Sawyer to provide clean water for over 28 million people worldwide. In this episode, Kurt shares the story behind Sawyer Products, from launching with a snakebite kit to developing groundbreaking water filtration systems that deliver safe drinking water for pennies per person. He offers insights into marketing strategies, product innovation, and his company's remarkable commitment to giving away more than 90% of its profits to charitable causes. Kurt's journey is a testament to what's possible when business, faith, and generosity align to make a lasting difference.  You don't always have to go for the big market. You can go for fringe markets, as long as you can have a sustainable business, because you have something people want.  - Kurt Avery  How big is your God? If He's big, you'll do big things. - Kurt Avery We lost money 23 of the first 25 years, until we became an overnight success.  - Kurt Avery This Week on The Wow Factor: How Kurt founded Sawyer Products with a snakebite kit and scaled it into a global brand The power of product innovation: Why never doing “me too” products has been a core principle for Sawyer Lessons from winning a federal contract during Operation Desert Storm and scaling production overnight How Sawyer's water filters are transforming lives globally, reducing waterborne illnesses by 95% in communities The impact of giving: How Kurt and his wife, Barbara, give away more than 90% of Sawyer's profits to help those in need Practical advice for entrepreneurs, including pricing strategies, packaging insights, and why you should embrace risk Why a focus on God and a willingness to think big has driven Sawyer's success Kurt Avery's Words of Wisdom:Don't put God in a small box. If He's big, you'll do big things. Have sound strategies, but don't be afraid to take risks and aim high—especially when it's for a greater purpose. Connect with Kurt Avery and Sawyer Products: Sawyer Products Website Buy Sawyer Think: How a Small Company Disrupts Markets and Changes the World Sawyer on Instagram Sawyer on Facebook Sawyer on LinkedIn Sawyer on YouTube Connect with The Wow Factor: WOW Factor Website  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  X (formerly Twitter)   

There's more than one way to be generous. With money, yes, but also acts of kindness! Learn how to cultivate generosity in your family in this discussion between Brad Formsma and Dave and Ann Wilson! To support this ministry financially, visit: https://www.oneplace.com/donate/84/29

Did you know that generosity is actually good for us? Brad Formsma joins Dave and Ann Wilson to discuss the power of giving, as well as how to become a more generous family. To support this ministry financially, visit: https://www.oneplace.com/donate/84/29

In this special Thanksgiving episode, I reflect on the profound impact of generosity through the story of Tracy and Margo, as shared in my book I Like Giving. I discuss how even a single act of kindness can create a ripple effect, inspiring generosity in others. Drawing from personal memories with my grandfather, I highlight the importance of gratitude and living generously, especially during this holiday season. Join me for a heartwarming reminder of how we can all make a meaningful difference in the lives of others. This Week On The WOW Factor: The Generosity Ripple: Small acts of kindness can inspire others to be generous, creating a chain reaction of goodwill. Reflection on Gratitude: I encourage you to pause, reflect, and find gratitude in financial, relational, and health blessings. The Power of One Gift: Tracy's story demonstrates how an anonymous act of kindness can transform lives and inspire lifelong generosity. Practical Tips for Thanksgiving Reflection: Find a quiet, neutral space to reflect. Listen to calming music to set the tone, like piano covers of your favorite songs. Focus on what you're grateful for and think about how you can share that with others. "You never know when you make a gift or do something for someone else, it starts what we call the generosity ripple and it just continues to go on and on and on."  - Brad Formsma "Sometimes getting into neutral and being still, listening to some soft music helps take you away from your phone, away from distractions, away from the cares and worries of the world, and a moment to just be still." - Brad Formsma "What an opportunity we have to make a difference in the lives of people all around us. What an opportunity we have in our life to write on the souls of other people, especially kids." - Brad Formsma Connect with The Wow Factor: Brad's Website Email Brad Formsma LinkedIn Instagram Facebook X

Mark Batterson is the lead pastor of National Community Church in Washington, D.C., a thriving congregation with multiple locations dedicated to fostering community and supporting Kingdom causes. The church operates various initiatives, including Ebenezers Coffeehouse, The Miracle Theatre, and the DC Dream Center, which serve as hubs for community engagement and generosity. Mark is also a bestselling author of 24 books, including The Circle Maker and his latest work, A Million Little Miracles, which explores how faith, prayer, and purpose reveal the miraculous in the mundane. Mark joins me on the show to dive into the themes of his new book and share his perspective on living a life filled with purpose and gratitude. He emphasizes the importance of prayer, the power of faith in overcoming fear, and the value of leaving a legacy for future generations. We also discuss the significance of community, the idea that miracles often come through life's challenges, and the beauty of embracing the unique gifts each person brings to the world. This Week on The Wow Factor: How Mark's latest book, A Million Little Miracles, encourages readers to see miracles in everyday life. Why prayer is one of the most powerful tools for communication with God and has no expiration date. The importance of recognizing the extraordinary in the people around us. Why the fear of failure isn't cured by success but by faith. How gratitude and recognizing the work of those who came before us—“drinking from wells we didn't dig”—fosters a sense of legacy. The way God often delivers miracles through challenges, not just by removing them. How each person's uniqueness is a divine gift and a reminder of our individual purposes. "There are no ordinary people. There are no ordinary things. There are no ordinary days. Everything is more miraculous than we can imagine." "Sometimes God delivers from, but sometimes God delivers through." "There is no expiration date on prayer. The prayers of my grandfather are being answered in my life right now." Mark Batterson's Words of Wisdom: Everything in life is a miracle, and recognizing the miraculous in the mundane is key to embracing purpose, faith, and gratitude in our daily lives. Connect with Mark Batterson: Mark Batterson's Website Mark Batterson on Facebook Mark Batterson on X (formerly Twitter) Mark Batterson on Instagram A Million Little Miracles Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

Kris Mauren is Co-Founder and President of Acton Institute, an international educational and public policy organization. The Institute publishes scholarship and film and organizes educational seminars worldwide for current and future religious leaders across denominations, promoting an understanding of the ethical dimensions of the free market economy.  The Institute also works with business leaders, helping them to embrace their work as a worthy calling and to encourage their positive moral defense of a free society characterized by individual liberty and personal moral responsibility.   Kris joins me on the show to discuss the Acton Institute's mission to bridge the gap between religious and business leaders. He shares more about the importance of economic literacy among religious leaders and the need to be ethical in business. Kris stresses the importance of gratitude and values in leadership, and we dive into the role of policy in fostering generosity and the challenges of government overreach and secularization. Kris also explains the Institute's mission to promote the ideas of Lord Acton and the importance of protecting the space for religious values in a secularizing world. “How do we create more miracles?” - Kris Mauren “Policy needs to support [generosity] so that we can flourish.” - Kris Mauren  “Starting with gratitude is good for your soul.” -  Kris Mauren This Week on The Wow Factor: Why Kris founded with Father Sirico the Acton Institute to address the marginalization of business leaders The importance of work and the market economy, using the example of sand being transformed into silicon chips to illustrate the value creation process. Why policies should support the freedom to create more miracles through combining natural resources and human intelligence The role of leadership in upholding integrity How business leaders make difficult decisions that align with moral values, which should be recognized and supported. How the Emerging Leader Program, a residential leadership program for promising young leaders, works What we need to do to  invest in the next generation of leaders Why  government overreach and the secularization of society are major threats to free enterprise and religious values Kris Mauren's Words of Wisdom: Starting with gratitude is good for your soul and your well-being. It also lets you live more intentionally and is the foundation for generosity. Connect with Kris Mauren:  The Acton Institute Kris Mauren on LinkedIn    Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

John Coleman is an investor, writer, and public speaker. A frequent contributor to Harvard Business Review, John and his work has been featured in Forbes, the Washington Post, the New York Times, the Financial Times, and the LA Times, among other publications. He previously published Passion & Purpose (HBP, 2011) and How to Argue Like Jesus (Crossway, 2009). John is a frequent public speaker who has addressed hundreds of audiences on college campuses, at conferences, and for corporations and non-profits. I'm thrilled to have John with me on The Wow Factor to discuss his leadership philosophy and approach to helping his team flourish. John digs into his approach to focusing on excellence, aggressive delegation, and accountability. He emphasizes the importance of setting boundaries and finding a balance that works for individual needs and responsibilities. John also touches on the creative experience of writing his books and his plans for the future.  “Excellence is something we should all aspire to.” - John Coleman “People learn by getting responsibilities that they're not yet equipped for.” - John Coleman  “People are often able to accomplish much greater things than we give them credit for.” -  John Coleman This Week on The Wow Factor: John's educational pathway and how these experiences shaped his career Challenges and lessons learned from his time as a quantitative energy trader Why John finds writing cathartic and a way to learn about new topics The inspiration behind John's first book, How to Argue Like Jesus  Why John wrote "Miracles," which explores the concept of miracles through a narrative about a series of events in Atlanta John's leadership style of creating opportunities for others to flourish  The importance of delegating aggressively and giving people responsibilities that challenge them to grow Why we need to hold people accountable and encourage them to ask questions and seek help when needed The challenge of balancing work and personal life, especially in a digital age The importance of storytelling and the impact of books on shaping values and perspectives John Coleman's Words of Wisdom: Do your job, but stretch yourself. Always ask questions if you don't know the answer to something, and don't be afraid to raise your hand. Always ask the question. Never be afraid to look dumb. Connect with John Coleman:  John William Coleman's Website  How to Argue Like Jesus: Learning Persuasion from History's Greatest Communicator by Joe Carte and  John Coleman  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Tim has been a practicing attorney and CPA for nearly 40 years and is the Founder of The Busch Firm. He is also the Founder and CEO of Pacific Hospitality Group, a premier hotel development and management company with a portfolio of hotels and resorts throughout the United States. Tim and his wife Steph co-founded St. Anne School in California, where Tim served as Chairman and CEO for 17 years; they went on to co-found JSerra Catholic High School. Tim's passion for wine led him to found Trinitas Cellars, LLC, in 2002, located in Napa, California. Tim and Steph are also active supporters of several prominent Catholic organizations and were instrumental in the Roman Catholic Diocese of Orange purchasing the Crystal Cathedral. This week, I have the privilege of talking with Tim Bush about his early entrepreneurial ventures as a young man to build a successful law and tax advisory firm serving high net worth clients. Tim shares his heart for Catholic education and philanthropy and why he has been a driving force behind the founding of several private Catholic schools and the Napa Institute, which encourages Catholic education and fraternity. We also discuss the importance of charitable giving, the favorable tax laws in the United States for donations, and the joy of being generous.  “We need to stop educating kids the same because they're not the same. They never have been the same, and they need different attention and different motivation.” - Tim Busch “If you do not focus on the spiritual component of your education, you will not be successful.” - Tim Busch  “When you focus on faith, everything else takes care of itself.” -  Tim Busch This Week on The Wow Factor: Tim discusses his early jobs, including paper deliveries, supermarket work, and painting houses, which taught him the value of hard work Why working at a local accounting firm in Michigan proved valuable for his future in the produce and hospitality businesses How Tim transitioned from law to hospitality, focusing on developing office buildings, apartment buildings, shopping centers, and hotels Why it's so important for schools to be in partnership with parents when it comes to education How we can prioritize the spiritual aspect of our children's education, and why it's so important Tim talks about his role in founding two private Roman Catholic schools, St Anne and JSerra, in California Tim explains the origins and purpose of the Napa Institute, which aims to immerse participants in their Catholic faith How you can get involved with the Napa Institute How to instill generosity and stewardship in the next generation The role of example in teaching good habits and the power of stories in conveying lessons Tim Busch's Words of Wisdom: Like all good habits, faith comes from example, not preaching; leaders should remember that.  Connect with Tim Busch:  The Busch Firm  The Napa Institut  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

  Scott Hanson is the host of NFL RedZone; he is also the host for NFL Network's on-location coverage of events such as the Super Bowl, NFL Scouting Combine, NFL Draft, free agency, and more. Scott joined NFL Media in 2006 as a national reporter covering all 32 teams. He transitioned into studio hosting in 2008 and was named the host of NFL RedZone during its inaugural season in 2009. He graduated Cum Laude from the prestigious Newhouse School of Public Communications at Syracuse University while playing football for the Orangemen.  You're going to love my conversation with Scott; he shares his remarkable journey from a passionate football player to becoming one of the most recognizable voices in sports broadcasting. In our discussion, Scott provides a glimpse into his meticulous preparation routine, his unwavering commitment to excellence, and the deep sense of joy and purpose he finds in his work. He shares his faith-driven perspective on servant leadership and the importance of living a generous life.  “Care about the people with whom you work.” - Scott Hanson “The joy in my life comes through my relationship with God” - Scott Hanson  “You lead best when you serve.” -  Scott Hanson This Week on The Wow Factor: Scott's background and his early passion for sports. Why Scott decided to become a professional sportscaster after his time at Syracuse University  Why NFL Red Zone became popular among hardcore football fans and fantasy players  Scott's meticulous preparation process for NFL RedZone, including watching multiple games on TV and reviewing stats and facts How Scott manages his morning routine pre-show, starting with a 4:30 AM alarm and a strict diet and hydration plan to ensure he can host the show without breaks The joy and fulfillment Scott finds in his relationship with God and how it translates into his career The pressure of hosting NFL Red Zone for seven hours straight without breaks and without a backup host Scott shares his strategy for managing his body and maintaining his energy throughout the show The importance of giving your best and striving for excellence in all aspects of your life Why servant leadership and the importance of serving others in both personal and professional life are central to Scott's leadership philosophy Why leaders should focus on building into the lives of their colleagues and customers by adding value and serving them Scott Hanson's Words of Wisdom: You lead best when you serve—focus on serving, building into people's lives, and adding value.  Connect with Scott Hanson:  Scott Hanson on the NFL RedZone  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

  Dr. Tyler Groves is the current Head of School at Valor Christian Academy in Alpharetta, Georgia. With a background in Christian education, Tyler has brought his expertise in integrating faith-based learning into the school's academic programs. Tyler has also co-authored "Growing with One Another: A Christian Approach to Social and Emotional Learning," which combines contemporary educational research with a Christian perspective to address the growing need for social and emotional learning (SEL) in schools. It serves as a resource for educators seeking to integrate faith-based principles into SEL programs, equipping students with the skills needed to navigate relationships and mental well-being effectively.  I'm thrilled to have Tyler on the show with me today to discuss Social and Emotional Learning (SEL) and how it can help students develop essential life skills. He shares examples of how SEL can be integrated into the classroom and how it can impact students' behavior and attitudes. Tyler also digs into the five core competencies of SEL and explains how these competencies can be grounded in biblical principles and how they differ from secular approaches. In our conversation, we also discuss the powerful role of mentors and how they can help you create significant personal and professional growth.   “As parents, is that it starts with us.” - Tyler Groves  “The very best way to live life is in accordance with how God has designed you.” - Tyler Groves    “God designed you to live generously.” -  Tyler Grove  This Week on The Wow Factor:    The value of mentorship and how it can lead to significant personal and professional growth  Tyler explains Social and Emotional Learning (SEL) 's origins and core competencies, emphasizing the need for a Christian perspective  Tyler outlines the five core competencies of SEL: self-awareness, self-management, responsible decision-making, relationship skills, and social awareness  Challenges of integrating SEL into Christian schools and the importance of addressing preconceived notions  Why it's so important for Christian educators to model the behaviors they want to see in their students  How educators can start implementing SEL in their classrooms and how to address administrative concerns  The importance of partnership between schools and parents in fostering a culture of generosity and SEL  How Tyler and his team are working to develop and refine the program to meet the needs of students and educators  Broader implications of their work and its potential to create a generation of generous students  Tyler Groves' Words of Wisdom:  As Christian educators, it starts with us. Take the lead and live the biblical truths of self-awareness, self-management, and responsible decision-making out. By practicing these biblical, social, and emotional truths, you can set an example and create a culture of generosity.    Connect with Tyler Groves:   Dr. Tyler Groves on LinkedIn   Growing with One Another: Social AND Emotional Learning in Christian Perspective by Tyler Groves and Kenneth Coley   Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter  

Jonathan Carr is the President of Vehicle Reman, a premier fleet vehicle remanufacturing company based in Jarrell, Texas. Jonathan has driven the company's growth by transforming old fleet vehicles into like-new condition, offering a cost-effective and eco-friendly alternative to buying new. Influenced by the teachings of C.S. Lewis, particularly on prayer, Jonathan integrates his faith into his leadership style, fostering a company culture of integrity and respect.  Mark Carr is the visionary founder of Christian Brothers Automotive (CBA), a company with nearly 300 locations that stands out for its excellent automotive services and strong foundation in Christian faith. This outlook has led CBA to win the JD Power Award for Best Customer Service for the past four years. Since its inception, Mark has been dedicated to creating a business that operates with integrity, honesty, and a commitment to serving others, reflecting his deep faith and values.  Mark Carr and Jonathan Carr are on The Wow Factor this week to share a fascinating look into the origins and growth of Christian Brothers Automotive. Mark shares the inspiring story of how he started the business through a divine calling, overcoming early financial challenges to grow it into a successful franchise model. We spend time discussing the company's charitable initiatives, such as the Hub Garage program that provides free car repairs for single mothers. Jonathan also discusses Vehicle Reman and how it gives new life to fleet vehicles sustainably and cost-effectively.  “Honesty is everything.” - Mark Carr “Treating customers as I want to be treated is everything.” - Mark Carr  “The reason for our success is 100% the fruits of the Spirit.” -  Jonathan Carr  This Week on The Wow Factor: The moment Mark's prayer for a business opportunity was answered  The origin of the business name, Christian Brothers Automotive, and the simplicity of the naming process Why they decided to franchise the business and the challenges of managing multiple locations Why honesty is so important in business and how it differentiates Christian Brothers Automotive from competitors How Mark learned to handle difficult situations by treating others as he would want to be treated Jonathan describes how the Hub Garage works to provide free car repairs for single moms Jonathan discusses how the idea for Vehicle Reman, a vehicle remanufacturing company, came about and how it aligns with his experience at Christian Brothers Automotive The Christian Brothers Automotive Foundation's mission to give 10% of the company's gross profit to ministries and nonprofits The importance of customer service and the impact of a well-trained team on the business's success Mark Carr's Words of Wisdom: Be honest with yourself, examine yourself, look at your weaknesses, and surround yourself with people who are good in the areas that you're not.  Connect with Jonathan Carr:  Vehicle Reman  The Hub Garage Jonathan Carr on LinkedIn Connect with Mark Carr: Christian Brothers Automotive Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Terry Williams is the CEO of City of Faith, a nationally respected, non-profit reentry center for federal offenders. She is dedicated to successfully assisting offenders with transitioning back into their communities by providing housing, preparing them for the workforce, helping them reestablish ties with family, counseling, and much more. A passionate believer in prison reform, locally, Williams was the first to establish a community relations board to increase communication between Residential Reentry and the Little Rock community.   Terry Williams joins me on the show this week to share the inspiring story of how her family's spiritual transformation led to the founding of City of Faith by her sister Kathy in 1983. She discusses City of Faith's innovative use of electronic monitoring technology to help inmates reintegrate into society with more dignity and freedom. Terry also shares her personal leadership philosophy, the importance of servant leadership, continuous learning, and making the most of every opportunity to positively impact the lives of the people you serve. “I want to be a servant leader.” - Terry Williams “The most successful people that we have are those who have the strongest family ties.” - Terry Williams  “Live your life wisely and make the most of every opportunity.” -  Terry Williams This Week on The Wow Factor: How City of Faith provides transitional services for federal prison inmates, such as job placement and reintegration Challenges inmates face upon release, such as adjusting to modern life and societal norms Terry's leadership philosophy, why she aims to be a servant leader and model Jesus' leadership style Why it's so important to continue learning and investing in knowledge to lead effectively Terry describes the growth of the organization, including the acquisition of the Baton Rouge contract and the implementation of electronic monitoring technology Terry explains the electronic monitoring technology, which replaced the traditional ankle tether with a cell phone, providing inmates with more dignity and freedom Why staying current with technology better serves the mission and the inmates City of Faith's future goals, including expanding their contracts and services Why they prioritize community engagement and the positive impact of volunteer work on the organization and the inmates The value of teamwork and the support of his leadership team in achieving success Terry Williams' Words of Wisdom: Live your life wisely and make the most of every opportunity.  Connect with Terry Williams:  City of Faith  Terry Williams on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

John Ruhlin is the late founder of The Ruhlin Group, a gift logistics company that helps clients like the Chicago Cubs, Wells Fargo, Caesar's Entertainment, Miami Dolphins, Morgan Stanley, and The John Maxwell Company execute year-round gifting strategies. John's unique approach to relationships led him to become the #1 salesman for a $250 Million direct sales company by the time he was 23 (out of 1.5 Million reps). Prior to his passing, he spoke widely about strategic gifting and relationship building and helps CEOs and sales teams drive referrals and open doors to elusive decision-makers. I'm so honored to share my conversation with the late John Ruhlin with you this week; our discussion is all about the importance of generosity and relationship-building in business. John started by sharing his experiences growing up in a small town, how he came to pursue entrepreneurship, and shares stories of a mentor he had as a young man who taught him the value of building genuine relationships with clients, employees, and their families, and how it led to his business success. He also dives into the importance of giving without expectations and being thoughtful and intentional to foster meaningful connections.  “Show up generously in all areas.” - John Ruhlin “A physical gift is a representation of the value you place on a relationship.” - John Ruhlin  “It's so unusual for somebody to send something to another person, not because they wanted something needed something did something but just to based upon the relationship.” -  John Ruhlin This Week on The Wow Factor: How John learned that generosity and relationship-building are key to success in business Why John used Cutco knives to build relationships and generate leads to become the number one rep in the company's history How John's unique approach of combining thoughtful gifts and personalized notes helped him secure meetings with CEOs at the beginning of his career The mentor that John had as a young man who modeled generosity and thoughtfulness The concept of Giftology and how you can serve businesses of all sizes by modeling generosity and thoughtfulness towards employees, spouses, and suppliers Why it's important to show gratitude and appreciation in business relationships rather than tying it to specific transactions or milestones The methodology John used for surprising and delighting clients and employees through planned random acts of kindness Why the worst gifts to give include logoed clothing and gift cards because they lack emotional connection and depth John emphasizes the value of creating positive experiences for clients' inner circles The importance of understanding human needs and desires when giving gifts, especially when you're giving at scale John Ruhlin's Words of Wisdom: Always give more than is reasonable without the expectation of receiving anything in return. Connect with John Ruhlin's team:  Giftology Group  “Referals Without Asking” (A premier, NO COST mini-course. Learn our pillar methods.) Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Dr. John Stahl-Wert is the Founder of the Center for Serving Leadership. He has pioneered training solutions for thirty years, working with organizations worldwide that want to produce outstanding results by investing in their people. He has written eight books, including the international best-sellers The Serving Leader and Ten Thousand Horses. John has coached executives in hundreds of other businesses in the U.S., Singapore, and Hong Kong. John has been married to Milonica, his business partner, for 44 years. They enjoy designing and building things, traveling, going to church, and loving and being with their family, friends, neighbors, and Serving Leader colleagues from around the world. This week on the show, John and I discuss the concept of servant leadership and how John's strategic thinking and activator personality still guide his approach to problem-solving and decision-making. He shares the significance of clear values for leaders, why learning from failures is important, and how to practice effective delegation so the next generation can take over. John also discusses the traits of successful leaders and the importance of humility and vulnerability in leadership.  “The serving leader is the only kind of leader.” - Dr. John Stahl-Wert “You need to lead by values.” - Dr. John Stahl-Wert  “Suffering builds perseverance; perseverance builds character. We have to be willing, as leaders, to hurt.” -  Dr. John Stahl-Wert This Week on The Wow Factor: John's upbringing as a conservative Mennonite in Lancaster, Pennsylvania, with a mix of Amish and Mennonite influences John shares his leadership experience in high school, understanding that deferring leadership led to regret and a lack of inclusivity Why leaders across the globe share the traits of being teachable and willing to learn from their experiences How John's strategic thinking and activator personality guides his approach to problem-solving and decision-making Why company values must be clear and specific for others to understand and follow How to make small, incremental changes in leadership practice Why delegation involves extending trust and authority, but incorrect delegation can do more damage than good Why it's so important to bake goodness into a company for future generations, and how value is destroyed when companies are sold without a strong cultural foundation Dr. John Stahl-Wert's Words of Wisdom: In servant leadership, we serve our people, standards, and values. If we serve ourselves primarily, we destroy value. Laying yourself down for something more important than yourself is not an easy path, but it's worth it. Connect with Dr. John Stahl-Wert:  Center for Serving Leadership  Helmwise Dr. John Stahl-Wert on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Scott Walker is an American public servant who served as the 45th Governor of Wisconsin from 2011 to 2019. He now serves as President of Young Americas Foundation. A Republican, he was first elected Governor in 2010, defeating an attempted recall in 2012 and winning election for a second term in 2014. He formerly served as Milwaukee County Executive and in the Wisconsin State Assembly. One of his first reforms, Act 10, helped eliminate the state's $3.6 billion budget deficit without raising taxes or cutting health care for those in need. It gave schools and local governments the tools to balance budgets without the massive layoffs seen in other states. I'm excited to have Gov. Scott Walker with me today to discuss the need for a heart of service in public life. He discusses his life in office emphasizing the importance of understanding opposing viewpoints and finding a balance between listening to your opponents and standing up for your beliefs. He discusses the significance of faith and prayer in their leadership experiences and the relevance of Ronald Reagan's conservative values in today's America. Gov. Scott also shares more about how his upbringing shaped his ability to navigate difficult situations and his hopes for the future of Conservative Young Americans.  “Have the heart of a servant.” - Gov. Scott Walker “Don't hoard your capital, reinvest it, invest it in your employees, invest in your products, invest it in expansions.” - Gov. Scott Walker  “Do the right thing, and you're going to be fine.” -  Gov. Scott Walker This Week on The Wow Factor: Gov. Scott Walker shares his upbringing as a pastor's son in small-town Wisconsin How his family background shaped his communication style, particularly the importance of listening and leading by example How Gov. Scott's mother's strength and resilience in the face of adversity helped him to navigate difficult situations How Gov. Scott used Reagan's playbook by traveling around the state to connect with people and address any protests The power of prayer in connecting with others and feeling supported Why you have to have a tough skin in politics but also hold on to a people-centered perspective and explain why you are doing what you're doing The importance of balancing the voices of protesters with those who support you Gov. Scott reflects on Reagan's legacy, especially his focus on freedom, frugality, and peace through strength The importance of reinstating shared civic rituals and American history in schools More about the Young Americans Foundation and how they help young people inspired by the ideas of individual freedom and traditional values Gov. Scott Walker's Words of Wisdom: Listen to people's questions, where their hearts are, and what they are really interested in. God gave us two ears and one mouth, and we should use them in that proportion. Connect with Gov. Scott Walker:  More about Gov. Scott Walker  Young Americas Foundation  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kunes Auto Group was founded in 1996 when Gregg Kunes opened his first dealership in Delavan, Wisconsin. Since then, the Kunes family of dealerships has grown to over 40 locations across the Midwest. Kunes Auto Group's slogan of ‘Faith, Family, and Giving Back' is vitally important to Gregg, and these four words embody what Kunes Auto Group is all about. They strive to build people's lives and live up to that by employing over 2,000 people and donating 10% of their yearly net profits to charities in local communities. Gregg joins me on the podcast to discuss the significance of family, generosity, and communication in his life and business. He discusses the importance of understanding where people come from and the impact of generosity on future generations. He also digs into his personal learnings on entrepreneurship, particularly the importance of communication, respect, and humility. Gregg also discusses the challenges and opportunities of transitioning out of a family business and why his vision for his new business was grounded in generosity.  “God's promises are forever.” - Gregg Kunes “We are faith first, then family, and then just giving back.” - Gregg Kunes  “Everybody is important in our company.” -  Gregg Kunes This Week on The Wow Factor: How Gregg learned mechanics and fix-it skills from his dad, a "fixer" with a great mind for mechanics How Gregg started selling cars at night after salesmen left, and how he realized his passion for managing people Why Gregg felt unfulfilled in his role and wanted to move up faster, leading to a difficult departure from his father's business Why Gregg's management style changed when he moved to his new surroundings and how he built relationships with the  local community Gregg emphasizes the importance of taking action and giving back to the community, while staying focused on doing God's will The importance of first fruits tithing and empowering people to give The value of lifting up others and being a servant leader Why it's so important to make intentional decisions in life, especially in the face of distractions like social media  The power of positive thinking and why believing in the promises of God will open doors for our lives Gregg Kunes' Words of Wisdom: We always lead with encouragement because building those people up is more important than leading vertically. I believe in leading horizontally. I believe in understanding and knowing who people are and then planting, building, and taking them to the next step.  Connect with Gregg Kunes:  Kunes Auto Group on Facebook Shop Kunes Website  Ignition Dealer Services  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Martin and his wife, Gay, started Martin Dingman in 1990 to build a company on the foundation of quality, integrity, and the "Refined Country Life." They have created World Class Leathergoods for the stylish man and enjoyed the honor of being recognized by nationally known publications, including the Robb Report as "America's Best Of The Best, and Forbes magazine as one of "America's 50 Best Companies.” Martin and his son and Sales Manager, Avery Dingman, join us on The Wow Factor podcast to discuss the importance of kindness, quality, and faith in business. We dig into the challenges of running a family business, including blurred boundaries and how the Dingman family is planning for the future of the business. Martin also shares why they never remove the inspirational Scripture tags from their belts before shipment, no matter who asks them.  “We put people before profits.” - Martin Dingman “If you can help somebody, then it's all worth it.” - Martin Dingman  “Keep growing and learning every single day.” -  Avery Dingman This Week on The Wow Factor: Martin reflects on his career, including mentorship from CEO Fred Wilson, and the importance of quality and integrity in business Why Martin decided to create a unique, high-quality clothing line for aspirational men Martin and Avery discuss their brand's unique approach to product development, emphasizing individuality and avoiding conformity Martin emphasizes the importance of integrity and honoring God in business, even if it means sacrificing profits Why they never remove inspirational tags from their belts before shipment, highlighting the company's commitment to integrity The potential challenges of working with family members and how Martin Dingman blends family and business Martin shares a story of a Wisconsin state senator who preferred Martin Dingman belts over other brands because of their high quality and longevity Why they use Proverbs without scripture references  The challenges of producing high-quality goods in the US due to cost and availability of skilled labor Martin Dingman's Words of Wisdom: I have three mission steps for my business. My first goal is to shine a light on Jesus Christ, who is the reason for everything. My second is to reward our employees as best we can because, in reality, they're the ones who are making it happen. The third is to make a profit so we can care for our people.  Avery Dingman's Words of Wisdom: Try to learn and soak up other people's words of wisdom rather than being the guy who acts like he knows everything. Keep learning and growing every single day. Connect with Martin Dingman:  Martin Dingman Website  Martin Dingman on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

  Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the ranch curriculum and stewarding the legacy of over 30 years positively impacting families through their leadership programs. Bruce Johnson's father, Gene, purchased the 300-acre hunting lodge in Northern California to fulfill a promise he made as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers and subsequently opened JH Outback, which focuses on providing a unique opportunity for families to invest in fun, meaningful time together away from everyday distractions.  Bruce joins me again today to discuss how he and his team distilled the JH Ranch programs into the JH Outback experience, why they were so committed to making it happen, then why they decided to take the experience worldwide. He shares what he has learned about leaders over the years, some of the characteristics they have in common in terms of what they struggle with, some of the landmines that can litter their paths, and the things they tend to excel at. Bruce also shares stories of the love and respect that his father Gene inspired in visitors to JH Ranch and how Bruce continues to pay tribute to his father and amplify his legacy.  "We get up every morning, and we eat problems for breakfast than just live on miracles the rest of the day.” - Bruce Johnston   “When people catch the vision, and then we give them a blueprint of how they can replicate it in their city, it becomes their ministry that they own. And the impact is just in a community is really transformational.” - Bruce Johnston   “You will never experience significance in life until what you do contributes to the welfare of another - God made us that way, that it is more blessed to give than to receive.” - Bruce Johnston  This week on The Wow Factor:  The importance of staying true to your God and to your purpose to grow and achieve your goals  How family members can build, strengthen and restore relationships at JH Outback  Why it is critical to be generous in your abundance and why Bruce understands his father's motivation for investing in the JH Ranch rather than hoarding wealth for his family  Why it sometimes takes adversity to accomplish true success  The importance of taking the initiative in life and acting in the moment to ensure positive relationships with your kids going forwards  How Bruce built a relationship with a neighbor and expanded to Scott River Lodge, where couples can enjoy activities that help enrich their marriages  The six most important words in a marriage and how Bruce discovered the truth of how to resolve issues in a marriage and grow together  Bruce Johnston's Words of Wisdom:  People spend their entire lives creating their identity, how they want other people to perceive them by trying to impress them, by climbing ladders in pursuit of success. Our lives become motivated by people and pursuits, and possessions so that we feel valued. What we should realize is that our value comes from God. He already loves you, just as you are. There may be plenty of growth opportunities ahead of us, but in the meantime, He still loves you right where you am.   Connect with Bruce Johnston:  JH Ranch Website  JH Ranch on Facebook  JH Ranch on Instagram  JH Ranch on Twitter  Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

Jim Daly is President of Focus on the Family and hosts its daily radio program, Focus on the Family with Jim Daly, heard by over 6 million weekly listeners on nearly 2,000 radio stations across the U.S. The show has been honored as Program of the Year by the National Religious Broadcasters (NRB). In March, Jim celebrated his 35th anniversary with the ministry. Jim's past awards include: World Children's Center Humanitarian Award (2008), the Children's Hunger Fund Children's Champion Award (2009), and the HomeWord Family Ministry Award (2010). Newsweek named him one of the Top 10 next-generation evangelical leaders of influence.  On today's show, Jim and Brad discuss their personal experiences with childhood trauma and emotional triggers in marriage, emphasizing the importance of acknowledging and addressing these experiences to avoid letting them define one's identity or future. They also discussed strategies for transitioning leadership in various contexts, highlighting the importance of humility, vulnerability, and generosity. Both speakers emphasized the need for emotional vulnerability and healthier ways to handle triggers in marriage, citing statistics on the benefits of a stable home environment. “God's given us these mechanisms to deal with tough stuff.” - Jim Daly “You can't just say it once and assume it's understood and done.” - Jim Daly  “Amplify the good things and correct the bad things.” -  Jim Daly This Week on The Wow Factor: Jim shares details about growing up in Southern California and experiencing family trauma as a child Jim's initial role at Focus working with donors and using his language skills to help build the international outreach  Some of the traits of founders, such as tenacity, detail orientation, and control that, can make leadership transitions difficult The importance of communication, inviting challenging feedback, and checking ego as a leader Jim's reflections on learning emotional vulnerability in his marriage Why humility is the thing that allows you to get through this life  Jim shares details on Focus' strategic areas, including helping people coming to Christ and building the marriage ministry Hope Restored to help couples stay together Focus' goals around reducing Christian divorce rates and expanding their marriage recovery programs Other areas that Focus is concentrating on including parenting resources and advocating for life and mothers in crisis pregnancies Jim Daly's Words of Wisdom: It is critically important in leadership to know who you are, then live that meaning, amplify the good things, and correct the bad things.  Connect with Jim Daly:  Focus on the Family Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Captain Tammie Jo Shults, author of Nerves of Steel, is a Naval aviator and retired Southwest Airlines Captain who received nationwide acclaim when she and her Southwest Airlines crew successfully landed a passenger-filled Boeing 737 that suffered catastrophic engine failure mid-flight. Tammie Jo's previous career in the US Navy as one of the first female F/A-18 Hornet pilots gave her plenty of experience in aviation and leadership, which she took to Southwest Airlines when she left the Navy in 1995.  Tammie Jo joins me today to discuss how she came to be interested in pursuing a career as a pilot but why it was such a challenge to be taken seriously as a woman and have her application considered by the US Navy. She shares details of her daily routine on the days that she is scheduled to fly and why she always carves out some quiet time at the start of her day to read and share passages from the scriptures with her family. Tammie Jo also discusses the events of April 17, 2018, when the plane she was flying suffered severe damage and how her faith, experience, and training allowed her to manage the events and be emotionally present for the passengers and crew in the immediate aftermath.  “Hope changes people: when you have a plan and a destination you need to communicate it” - Tammie Jo Shults This week on The Wow Factor: The trajectory changing decision Tammie Jo's parents made to help her thrive at school The advice from her mother that helped her fit in at Bootcamp What it's like to land an airplane on an aircraft carrier and how her decision loop works Why she left the Navy and joined Southwest Airlines The power of the generosity ripple The importance of open lines of communication Why calm was a gift in the cockpit of Flight 1380 What a sense of community does during a stressful incident and the parallels with the parable of the Good Samaritan Why Tammie Jo felt moved to connect with passengers after the plane landed Tammie Jo Shults' Words of Wisdom: The good habits, hope, and heroes that influence us every day become instincts, and it is essential to understand as a leader that how you behave in turn, influences and affects other people.  Connect with Tammie Jo Shults: Captain Shults' Website  Facebook Captain Shults Instagram Captain Shults Twitter Captain Shults Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Tom Monaghan is the Founder of Domino's Pizza and Founder, Chancellor and Member of the Board of Trustees for Ave Maria University. He is known as a wildly successful entrepreneur, the founder of Domino's Pizza, an avid collector of Frank Lloyd Wright items and the former owner of the Detroit Tigers. If his story stopped there, he might seem to fit in with other savvy entrepreneurs whose hard work and ingenuity paid off. But his greatest personal achievements came later in life, when Tom decided to fully immerse himself in charitable works, Catholic philanthropy and the call to help restore Catholic higher education. This week on The Wow Factor, we're welcoming Tom Monaghan to share his personal journey of accumulating wealth, but finding no lasting joy. He shares what helped him understand the sin of pride and find a more meaningful life. Tom also discusses why he feels called to use his wealth and resources to help others through education and philanthropy and emphasizes the importance of faith in his personal and collective leadership journey. “I want to do the will of God.” - Tom Monaghan “Get to heaven and take as many people with you as possible.” - Tom Monaghan   “The best thing I can do for my fellow man is help them get to heaven.” -  Tom Monaghan This Week on The Wow Factor: Why Tom joined the Marine Corps How he revolutionized pizza delivery with innovations like cardboard boxes and conveyor ovens Tom recounts some of the challenges of running a pizza business, particularly in cooking the volume of pizzas ordered How Tom dealt with the threat of the business failing, and why he felt he was the man who should be in the driving seat Tom shares his five rules for life, which include prioritizing what's important and avoiding distractions as a way to maintain focus and discipline in leadership How Tom prioritizes spiritual, social, mental, physical, and financial well-being, and why that helped him turn around a huge company in 5 years More about Tom's spiritual journey and why he sold his business to devote his full time to Catholic philanthropy Why Tom decided to start a university to promote excellence and faithfulness in Catholic education Tom's insights on giving away money and time, encouraging younger people to read books on generosity and find joy in giving Tom Monaghan's Words of Wisdom: Aim to get to heaven and take as many people with you as possible. More about Tom Monaghan:  Ave Maria University  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Brad Martin has significant experience in leadership, corporate strategy, public company governance, and entrepreneurial ventures. He served nearly 20 years as Chairman and CEO of Saks Incorporated.  During his tenure, the enterprise grew from a $70 million annual revenue 10-store chain into one of the largest department store businesses in the United States. He has previously served on the Boards of Caesars Entertainment, Dillard's, Chesapeake Energy, First Horizon, Gaylord Entertainment, Lululemon Athletica, and Ruby Tuesday. Brad served five terms as a member of the Tennessee House of Representatives and was Interim President of the University of Memphis from 2013 – 2014 and he also chairs the Board of the Martin Family Foundation. Brad is with me on the show this week to share his personal journeys in leadership, service, and business growth. He emphasizes the importance of mentorship, humility, and continuous learning, as well as how taking calculated risks and visualizing success has helped him move forward professionally and personally. We also dig into the value of service and the need for perseverance, resilience, and mindfulness in the face of challenges.  “The question is, are you willing to risk embarrassment?” - Brad Martin “The best leaders I have ever met are continuously trying to learn and to get better.” - Brad Martin   “Business can play a huge role in service, growth, and the betterment of a community” -  Brad Martin This Week on The Wow Factor: Why Brad ran for Tennessee House of Representatives at 20 years old, despite being up against a seasoned politician How tenacity and belief in your vision can lead to success How Brad uses visualization techniques to help him stay focused and motivated Why sometimes you need to take risks and face potential embarrassment for personal growth How to develop a clear vision and action plan for achieving your goals Brad discusses storytelling in leadership and decision-making and why it moves you forward How Brad unexpectedly found purpose in business when he realized business could make a positive impact The impact of seeking mentors on your success and the importance of being humble and teachable Reflections on Brad's 20-year career at companies like Saks, Lululemon, and FedEx Understanding and being aware of the potential consequences of our actions, whether positive or negative, and why it's important to be more forgiving of people who make mistakes Brad Martin's Words of Wisdom: As a leader, it is absolutely critical to be a continuous learner and model that for your team. It doesn't matter how old you are, what job you have, or what you've accomplished—there's always more you can learn. Connect with Brad Martin:  R. Brad Martin's Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Lt Col Dan Rooney, an Air Force fighter pilot and a force for good. From humble beginnings above his garage, he founded The Folds of Honor Foundation to provide educational scholarships to the families of disabled or fallen military members, and, beginning in 2022, the mission was expanded to include first responders. In his new book, FLY INTO THE WIND: How to Harness Faith and Fearlessness on Your Ascent to Greatness, Lt Col Rooney demonstrates how we are all connected by God, and the path to fulfillment begins with changing ourselves to better one another.  Lt Col Dan shares his faith in the concept of synchronicity and how chance and purpose allow God to bring people into our lives that shape us. He shares the incident that planted the seed of Folds of Honor in Lt Col Dan's mind and the moment he felt the hand of God on his shoulder calling him to do something more significant with his life. He also explains why he believes that all great leaders need to take that big step and have the courage to take action before they are ready, and surrender to a higher force.  “Great leaders have got vision, and they've got humility.” - Lt Col Dan Rooney “Resistance isn't placed in our lives to keep us down. It's actually in our lives to raise us up.” - Lt Col Dan Rooney “You are the sky; everything else is the weather.” -  Lt Col Dan Rooney This Week on The Wow Factor: Dan's early life and the lessons about hard work that his very first job at the Stillwater Country Club, Oklahoma, taught him The chance encounter that made him realize what he wanted to do with his life How Lt Col Dan came to be compared to Tiger Woods Some of the challenges that Lt Col Dan has encountered in his life, including recognizing that his  ego was getting in his way Lt Col Dan's code of living based on CAVU (Ceiling and Visibility Unlimited) and how he used it to get through some tough times Lt Col Dan shares the two most significant barriers to achieving your goals The power of forgiveness and how getting rid of that parasitic drag can transform your life The importance of having a routine in staying motivated Why Lt Col Dan firmly believes that if you write your plans down, they are more likely to happen in your life Why Lt Col Dan appealed to Jack Nicklaus to support American Dunes and how it helped them raise $1.1 million for Folds of Honor Lt Col Dan Rooney's Word of Wisdom: Go before you're ready. The single strand of DNA that ties every great leader together is the understanding that you'll never have all the answers, but if you have the courage and faith to go before you're ready, people will follow you. Connect with Lt Col Dan Rooney:  Lt Col. Dan Rooney's Website Lt Col Dan Rooney on LinkedIn Lt Col Dan Rooney on Instagram Lt Col Dan Rooney on Facebook Lt Col Dan Rooney on Twitter Fly Into the Wind: How to Harness Faith and Fearlessness on your Ascent to Greatness by Lt Col Dan Rooney A Patriot's Calling: My Life As An F-16 Fighter Pilot, by Lt Col Dan Rooney Connect with Folds of Honor: Folds of Honor Website Folds of Honor on LinkedIn Folds of Honor on Instagram Folds of Honor on Facebook Folds of Honor on Twitter Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Tim Goeglein is Vice President of External and Government Relations for Focus on the Family. Formerly, he served as a special assistant to President George W. Bush and as a deputy director of the White House Office of Public Liaison. He was the President's principal outreach contact for conservative and faith-based groups. Tim's extensive resumé includes serving as a senior fellow at The Heritage Foundation and as a communications director for U.S. Senator Dan Coats of Indiana and Gary Bauer at the Campaign for Working Families. Tim has authored a memoir, “The Man in the Middle: Faith and Politics in the George W. Bush Era,” and his latest book is titled “American Restoration.”  Tim joins me on The Wow Factor podcast to discuss the intersection of faith and politics, sharing his personal experiences and perspectives. Tim shares how his faith informs his political views, the significance of remembering and understanding American history and religion, and the importance of literacy and critical thinking in maintaining a constitutional republic. Tim also talks more about why he feels so positive about the future of the USA and explains a little about why the least likely heroes can play a significant role in restoration and renewal.  “History is ultimately fact-based. It's not it's not opinionated narrative.” - Tim Goeglein “Millions of Americans want something better.” - Tim Goeglein   “The absolute best days for the United States of America are ahead of us, not behind us.” -  Tim Goeglein This Week on The Wow Factor: Tim shares his unexpected journey from intern to press secretary in the U.S. Senate for ten years How Thomas Jefferson and James Madison became key figures in the country's founding and the influence of God in the Constitutional Convention The importance of civic literacy and involvement in maintaining a truly constitutional republic The importance of teaching American history and God's word to our young people, and why Tim thinks there is currently a lack of knowledge among students about biblical figures and historical documents Why the Founding Fathers emphasized virtue, integrity, and character as the key to building a constitutional republic Why Tim is an optimist who sees seedlings of restoration and regeneration in homeschooling's booming popularity Why we should prioritize teaching children generosity and the impact it will have on their lives More about Tim's new book "Stumbling Toward Utopia" and how it explores 1960s ideas and their impact on current society, offering solutions for progress Tim Goeglein's Words of Wisdom: The least likely men and women, the ones that you think are the least likely ones to be at the forefront of restoration, renewal, and regeneration, are very often the ones God himself uses to move forward.  Connect with Tim Goeglein:  Focus on the Family Website Toward a More Perfect Union: The Moral and Cultural Case for Teaching the Great American Story by Tim Goeglein  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Paul Saber has been a restaurant owner since 1980. He was the Owner/Operator of McDonald's restaurants from 1985-2001. In 2003, Paul became President and CEO of Manna Development Group, LLC, and currently holds the Area Development Agreement for Panera Bread. In 2022, Paul was the recipient of the Fierce Brand Love Award. Paul served on the Board of Directors of several Christian ministries and served as Chief Operating Officer (COO) of the Billy Graham Evangelistic Association from 2007 to 2009. I'm excited to have Paul Saber on the podcast this week to share his experiences and insights on balancing business and faith. Paul shares his entrepreneurial journey and discusses his time working with the Billy Graham Evangelistic Association. We dive deep into the significance of prayer in business decision-making, with Paul sharing a personal anecdote about his time working with Billy Graham. Paul also shares his thoughts on the intersection of leadership and faith, emphasizing the importance of value, inspiring employees, and giving back to the community.  “We laid the foundation of wanting to truly be here to serve others.” - Paul Saber “Everything is about prayer and the commitment to Christ.” - Paul Saber   “Have we asked the Lord if this is right for us?” -  Paul Saber  This Week on The Wow Factor: Paul shares more about his introduction to the world of work and how his father taught him the value of buying things by having him count customers and calculate profits at a young age The tragedy of Paul's brother's death and how Mark influenced Paul over the years, including introducing him to Jesus  Why Paul was committed to starting a business with a focus on people, not location or restaurant concept How Paul built a team at Panera Bread with a strong focus on loving God and caring for people, which led to the company's success Paul shares a personal story of demonstrating servanthood by washing the feet of employees Paul and his wife launched Share the Dough to give back to communities and employees in need How Share the Dough provides scholarships, gives back to employees, and supports women and children in need across 14 states Paul's experience of working for Billy Graham and Franklin Graham and highlights the impact it had on his personal and professional life The importance of prayer in leadership with Billy Graham's legacy Paul Saber's Words of Wisdom: The most important thing we do isn't the performance or figuring out the details of what's needed. It is prayer and whether we have asked the Lord if something is right for us.  Connect with Paul Saber:  Manna Development Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Kevin Lavelle is the Co-Founder and CEO of Harbor. Kevin brings a wealth of experience from his role as the Founder and Chairman of Mizzen+ Main, having invented the world's first performance fabric dress shirt. With a successful growth round raised from L Catterton, partnerships with world-renowned athletes like Phil Mickelson and JJ Watt, and a background in omnichannel retail, Kevin is not only a dedicated entrepreneur but also a loving husband and father of two. Kevin joins me on the show to discuss his brand-new venture, Harbor.  Kevin shares his frustration with current baby monitoring technology and why he wanted to design a dedicated device without an internet connection that was completely failsafe in helping parents keep an eye on their baby. He talks about how the Harbor smart baby monitor allows parents to check on their children without disturbing their sleep and shares details of the personalized, supportive advice from experienced pediatric nurses that Harbor offers to help the whole family get more rest.  "We are democratizing access to sleep expertise”  - Kevin Lavelle “Keep showing up.” - Kevin Lavelle “We need to live our lives, and kids need to be able to learn and thrive.” - Kevin Lavelle This week on The Wow Factor: The lightbulb moment when a baby monitor app crashed, causing concern for Kevin's son's safety. Why Kevin wanted to create a baby monitor with a direct connection to a tablet for reliable and secure monitoring. How Harbor allows people to directly connect with their baby, eliminating internet dependence and providing a dedicated device for monitoring. How the camera and tablet communicate directly without Wi-Fi or the internet, using a direct communication protocol. The importance of having a reliable monitoring system and why it makes parents' lives easier How Kevin and the Harbor co-founders and parents tested the device. How Harbor has helped change lives with its sleep expertise and coaching for parents. Kevin Lavelle's Words of Wisdom: Just keep showing up and know that if it wasn't the day you wanted, you get another day tomorrow. But at the same time, not every day is guaranteed, so value everything as you go through life. Connect with Kevin Lavelle: Harbor Baby Monitor Website  Kevin Lavelle on LinkedIn  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Dallen Peterson is the Founder of Merry Maids and author of an amazing business book, titled “Rags, Riches & Real Success.” In his book, he shares his remarkable true story and success principles based on personal faith. He shares the story of the founding of Merry Maids, its phenomenal growth, and how it eventually became part of the ServiceMaster family. Dallen's book also shares the seven principles for real success, all life truths that come from serving God. Dallen joins me on The Wow Factor podcast to share his thoughts on the importance of hard work, perseverance, and humility in achieving success. He highlights how his upbringing instilled a strong work ethic and a commitment to serving others, including providing shelter to those in need. Dallen discusses his professional milestones, including his experience of founding and growing Merry Maids on the principles of honoring God and pursuing excellence. “Our first corporate objective was to honor God in all we do” - Dallen Peterson “It was my dream to be in business” - Dallen Peterson  “It was God's timing and God's plan, and for that, I am forever grateful.” -  Dallen Peterson  This Week on The Wow Factor: Dallen reflects on his experience starting KAPS Foods, including the challenges they faced during that time, including high-interest rates and commodity prices, and how they overcame those challenges through prayer and perseverance How Dallen and his family grew Merry Maids by emphasizing faith and excellence. The importance of honoring God in the company's operations and pursuing excellence, and why that attracted franchisees How Dallen and Chuck Colson joined forces in prison ministry after meeting at a mayor's prayer breakfast in 1976 Dallen shares stories of some of the 100 prisons worldwide he has visited, including prisons in Bulgaria and Uganda, with poor living conditions The $25 million sale of Merry Maids and its impact on Dallen and his family's lives The challenges of growing a business and the importance of connecting with franchisees How Dallen became involved in various ministry boards and corporate boards after "retiring" at 51 years old Stories of Dallen's generosity and family ministry, including opening their home to homeless people  Dallen Peterson's Words of Wisdom: I thank God every day. The first thing I do every morning is say, “Thank you, Jesus.” Connect with Dallen Peterson:  Rags, Riches, and Real Success by Dallen Peterson  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Porter graduated from Texas A&M in 1979 with a BBA in marketing. He joined The Association of Former Students as Field Director in 1981. Over the last 23 years as President and CEO, he has inspired innovation and led initiatives to achieve The Association's vision to become the premier alumni organization. Porter serves on the board of Baylor Scott & White Hospital – College Station Region, and he and his wife, Lisa '91, are Endowed Century Club donors to The Association of Former Students, Eppright Distinguished Donors, and members of the Texas A&M Legacy Society.  Porter shares insights on generosity, positivity, and living a great life today on The Wow Factor podcast. He discusses how he has felt the power of generosity in his life and career and why he thinks there is a link between giving and happiness. In our conversation, Porter discusses the development of Texas A&M University's core values and the importance of these values for Aggies, past and present, and their families. Porter also digs into leadership qualities and why you gain so much insight into character when you look at their actions rather than words.  “We developed a sense of humility and appreciation for the opportunities that students are given here.”  - Porter Garner “I see young people aligning with our core values.” - Porter Garner  “When vision and philanthropy come together, it inspires future generations of Aggies to indeed do what they've done.” -  Porter Garner  This Week on The Wow Factor: How Porter got his role at The Association of Former Students at Texas A&M University Porter reflects on his 42-year association with Texas A&M, including the unique aspects of the school's history and culture The history of the Association of Former Students at Texas A&M University The association's inclusive approach today, 23 years after the launch of the Aggie Network, that allows for the recognition of non-graduates and graduates alike Why Aggies value humility, selfless service, and camaraderie, with a strong sense of tradition and reputation Porter discusses the development of Texas A&M University's core values and the importance of these values for Aggies, including the comfort they provide to parents and the sense of belonging they foster among students The importance of integrity and ethical leadership, and inspiring others as a leader The importance of Aggie Park, built exclusively by private philanthropy, as a place where legacy is alive and future generations of Aggies can have the same experiences as past students Why it's so vital to give with a cheerful attitude Porter's strong belief in treating everyone with respect and kindness, regardless of their position or role Porter Garner's Words of Wisdom: You learn a lot about people when you watch how they treat other people —it's perhaps the greatest insight to character that there is. You can learn a lot about somebody going out to dinner with them, walking down the street with them, attending an event with them, and just watching how they treat people.  Connect with Porter Garner:  Porter Garner on The Association's website Porter Garner on Facebook Porter Garner on LinkedIn Connect with The Association of Former Students: The Association of Former Students on X The Association of Former Students on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Flip is the Chairman and Founder of Flippen Group, one of North America's fastest-growing educator training, corporate talent, and team development companies. Flippen associates give themselves relentlessly each day to “Building relationships and processes that bring out the best in people.” Flip and his wife Susan, CEO, were named Ernst & Young Entrepreneurs of the Year in 2011, the only couple ever to receive this prestigious award. Founded in 1990, Flippen Group was chosen by Texas Monthly magazine as #2 in the listing of Best Companies to Work For in Texas. The company's breakthrough educational curricula and processes are used in thousands of schools nationwide, and their business division works with multinational and global companies worldwide, enhancing performance and outcomes. He is the best-selling author of The Flip Side: Break Free of the Behaviors That Hold You Back and Your Third Story: Author the Life You Were Meant to Live. Flip reflects on positive influences and mentors in his life, including his Scoutmaster and baseball coach, who helped instill values of hard work and integrity. He shares more about the challenges faced by at-risk youth and the importance of loving and supporting them to overcome their struggles, and discusses the 16 years he spent as a psychotherapist and how he has supported hundreds of boys over the years. Flip also discusses the importance of understanding one's constraints and how it will help you achieve success.  “Anybody who does anything with their life can show you people who wrote on their soul” - Flip Flippen “I always want everybody to be better!” - Flip Flippen  “Your heart is the most powerful thing you could ever give anybody, so give it freely.” -  Flip Flippen  This Week on The Wow Factor: Flip shares more about his life growing up in Texas and some of the amazing mentors he had The power of words, as told in many old proverbs, can stick with a person, potentially causing harm if they are negative or hurtful Why constraints hinder performance and how to create significant improvement The importance of changing behaviors to achieve personal growth and reach one's potential. How leaders can show their team members they care and respect them and why it's so important The value of extending kindness and care beyond the workplace, even if it's not directly related to the company's core business When teachers capture children's hearts, their minds will follow  Some of the challenges faced by educators in today's society, including the impact of social and political issues on their work How we can understand the neuroscience behind building relationships with students and why it creates a comfortable and secure environment for learning How The Flippen Group trains teachers on how to build meaningful relationships with their students, with a focus on creating a supportive and inclusive classroom environment Flip Flippen's Words of Wisdom: I wish that leaders would let their team know who they are, that they care for them, respect them, and love them if they can. Your heart is the most powerful thing you could ever give anybody, so give it freely and love more.  Connect with Flip Flippen:  Flip Flippen Website  Flip Flippen on LinkedIn  The Flip Side: Break Free of the Behaviors That Hold You Back by Flip Flippen  Your Third Story: Author the Life You Were Meant to Live by Flip Flippen and Dr. Chris J. White Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

David  Olaricksiri founded Royal Kingdom Industry in 1990 with the vision of exporting Thai goods throughout the world. The business supplies and exports high-quality coolers all over the world.  David joins me on the show to share the reason behind the name of his company and why he chose it to honor the Kingdom of Heaven. He credits God with leading him to start a business and his continued gratitude for God's daily guidance and shares his personal experience of facing giants in business with God's grace, and how his faith has sustained and supported him throughout his life. David also shares more about specific changes he made in his business after listening to God's advice and how they have made his company more successful.  “God has a purpose in every human life.” - David Olaricksiri  “I believe in excellency.” - David Olaricksiri  “Don't wait to give when you are rich; you can learn to give, even when you have little.”  -  David Olaricksiri  This Week on The Wow Factor: David shares his spiritual journey, emphasizing the importance of seeking God's purpose and guidance in his life The reason why David refuses to use recycled materials from Thailand in his plastic products to ensure safety and quality How David drew on God's wisdom to save freight costs during export What happened when David discovered a monopoly in the Thai battery market, and why he felt called to start a new business How David turned his business around by following the Lord's advice to change the color of his product The importance of listening and trusting God's unique answers to prayer David's inspiration and role models throughout his career David Olaricksiri's Words of Wisdom: Go beyond yourself. Don't wait to give when you are rich; you can learn to give, even when you have little. When you do that, the Lord will give you even more.  Connect with David Olaricksiri:  Cooper Thai Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Adam is an accomplished comedian, speaker, and entertainer with a passion for making people laugh and bringing joy to audiences worldwide. With over 30 years of experience, Adam has performed for thousands of corporate clients, including Fortune 500 companies, non-profits, and more. In 2021, he received the “Best of Los Angeles Award” as the #1 Event Master of Ceremonies. He has appeared on over 100 radio and TV shows, including CNN, Fox News, Entertainment Tonight, and NBC Nightly News. Adam has also been featured in national magazines and newspapers, including USA Today, FORTUNE, and The New York Times. Adam joins me on the show to share his journey from a suburb in Southern California to auditioning as a junior member at the world-famous Magic Castle in Hollywood, where he discovered his passion for combining magic and laughter. We discuss why comedy is inherently shocking, but why clean comedy is the new shocking thing, because comedians have to read the audience moment by moment and be on their toes. Adam also shares more about how he incorporates humor into events to engage and impact his audience.  “We serve our audiences better when we tap into the power of silence.” - Adam Christing “Treat clients as under your protection. Delight them, and they'll keep coming back.” - Adam Christing “Some of the brightest comedians are also some of the deepest thinkers. They don't just reflect on what's going to make someone laugh, but what's going to take them on a journey through story.”  -  Adam Christing This Week on The Wow Factor: Adam emphasizes the importance of finding your unique sense of humor and style rather than simply relying on jokes or impressions Why Adam loves calling people onto stage, creating the potential for unexpected interactions in live events The importance of knowing the audience to create moments of comedy and why observational humor works so well Adam shares how he used humor as a tool for effective communication in his work as a youth pastor Why comedy is inherently shocking, but working clean is the new shocking thing! Why clean comedians have to read the audience moment by moment and be on their toes Adam talks about the importance of listening in comedy, citing an example of a difficult situation where he had to adjust his approach due to a tragic event The power of silence when connecting with your audience via humor How to use humor to build trust and community, then to highlight the organization's impact Why Adam prioritizes storytelling and emotional resonance in his comedy, reflecting on the importance of handling heavy topics with care and sensitivity How to manage events, keep things on track, and handle difficult situations with grace and professionalism The importance of considering the audience's perspective and providing value to them, whether on stage or in other aspects of life Why failing to provide a clear direction or purpose can lead to a lack of engagement and interest from the audience Why Adam shares personal stories and vulnerabilities to connect with the audience, revealing the power of intimacy in communication Adam Christing's Words of Wisdom: The word client originally goes back to a Latin root, and it means to come under the protection of another. So when I have a client I think of it as an opportunity to delight. I want to make them look good and I want to help them get the results that they want. When you start treating customers, vendors, and employees like clients under your care, lots of great things will happen. Connect with Adam Christing:  Adam Christing's Website  Clean Comedians Website Adam Christing on LinkedIn  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Carolyn Sakstrup is Executive Vice President and Chief Growth & Generosity Officer of Thrivent, a Fortune 500 diversified financial services organization. Carolyn is responsible for building the organization's brand, delivering an exceptional, integrated client experience, and enhancing generosity offerings. She previously was Target's Senior Vice President of Insights, Strategy, and Innovation, and prior to her 12 years at Target, Carolyn spent seven years at McKinsey & Company as a strategy consultant focused on marketing and organizational strategy for clients. Carolyn serves as Chair for the Board of the YMCA of the North in Minnesota, where she lives with her husband, Kai, and their sons.  I'm with Carolyn today to dig into what her role as Chief Growth & Generosity Officer involves and how Thrivent promotes the ‘Live Generously' message across the globe. She shares how they support their clients to be philanthropists and donate their time to great causes in their communities through their Thrivent Action Teams. Carolyn also shares why leaders need to first get clarity on their situation, then be courageous enough to step into a space, and then bring people along with them.  “Our clients are so wired to serve, are plugged in within their communities, and have causes that they care about deeply.” - Carolyn Sakstrup “Generosity should be democratized.” - Carolyn Sakstrup “Being courageous, step into a space where you don't know the answers, and bring people along.”  -  Carolyn Sakstrup This Week on The Wow Factor: Carolyn's introduction to the world of leadership as a young girl How her leadership training started with the YMCA and continued to Harvard Business School Carolyn's experience at Target and why it was such an incredible place of learning for her as a leader and to learn what it means for an organization to truly center on those they serve Why she made the move to Thrivent after 12 years at Target What it means to be a purpose-based company and how Thrivent differs from other companies in its focus on both financial and generosity goals How Thrivent recognizes clients' desire to serve and how they utilize Thrivent Action Teams to enable clients to serve their communities more easily Why generosity is not limited to those with wealth, and how anyone can live a life of service and find joy in giving, regardless of their financial situation The benefits of donor-advised funds, including no minimum balance requirement and tax advantages for growth How the ‘Live Generously' statement printed on 13 million t-shirts sparks conversations and inspires even more people to serve Carolyn Sakstrup's Words of Wisdom: As a leader, you have to step into the opportunity and the moment,  and be comfortable creating a plan, even if it's not perfect.  Connect with Carolyn Sakstrup:  Carolyn Sakstrup on LinkedIn  Connect with Thrivent: Thrivent Website Thrivent on LinkedIn Thrivent on Instagram Thrivent on FaceBook Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Brent has held many roles with Nussbaum, a seventy-eight-year-old family-owned and operated company founded by his father in 1945. Under Brent's leadership, Nussbaum has enjoyed record growth and has been recognized with multiple accolades within the transportation industry for its innovative spirit and commitment to integrity. From designing solutions for customers to developing and implementing groundbreaking equipment modifications for fuel efficiency, Nussbaum lives its motto of “Setting New Ideas in Motion.” Also recognized is Nussbaum's driver retention rate which far exceeds industry benchmarks, a true testament to the company's culture.  Brent is on the podcast today to talk to us about why Nussbaum Transportation prioritizes generous giving and biblical stewardship and finds joy in giving and focusing on others rather than themselves. He shares the story of going in and out and back into a family business and how God guided his family through those big life decisions. We also dig into the importance of hiring for long-term success and a positive work environment. We discuss why prioritizing character over paycheck leads to better financial stability and a sense of purpose in work.  “Persevere through the difficult times.” - Brent Nussbaum “Your employees are your greatest asset. They also belong to God, so take care of them and nurture them, love on them and their families, and grow them.” - Brent Nussbaum “I get up every morning, and I invite God into my day.” -  Brent Nussbaum This Week on The Wow Factor: How Brent began his career in Operations after having his Class D truck driving license revoked  The sad death of Brent's father when he was 23 and how that led to a decision to give his life to Christ Brent describes his experience with a unionized family business, mentioning the challenges of being tied to a union and the desire to escape and start his own business  Brent describes a moment of spiritual awakening where God shared the message that he needed to go back to school and how this lead to a personal transformation and a new path forward What happened when Brent found he was working for a company that was unethical and was asking him to do things that went against his moral beliefs How Brent jumped back into the family business and the direction in which God guided him to go Why Nussbaum Transportation made the decision to install full wrap graphics on the sides of trailers with messaging as to what God holds as important How John Beckett's book "Loving Monday" inspired Brent to make Nussbaum a ministry The emotional decision to sell the company to employees through an ESOP and how it felt to let go of a family legacy after 73 years How Brent invites God into his life every day and is guided through that day, no matter what comes Brent Nussbaum's Words of Wisdom: Our lives and possessions are not our own; they're God's. Ultimately, if we surrender what we think is ours and watch how He works, we will receive a huge blessing.  Connect with Brent Nussbaum:  Nussbaum Transportation Brent Nussbaum on LinkedIn Connect with Nussbaum Transportation: Nussbaum Transportation on Facebook Nussbaum Transportation on LinkedIn Nussbaum Transportation on YouTube Nussbaum Transportation on Instagram Nussbaum Transportation on X/Twitter Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Hanna Skandera joined the Daniels Fund as a Board member in 2019 and was subsequently selected as president and CEO in 2020 due to her proven track record of transformative leadership and impact in both public and private sector organizations. Hanna is nationally recognized for her expertise in education, with significant improvements in student achievement during her leadership in New Mexico, where she served as secretary of education under Governor Susana Martinez. Hanna has founded multiple education initiatives and leadership programs and has been a visiting professor of Education Policy and Impact at the Pepperdine School of Public Policy, Distinguished Teaching Fellow at Harvard Kennedy School, and a research fellow with the Hoover Institution at Stanford University. Additionally, Hanna currently serves on the boards of Academic Partnerships, Daniels Fund, Denver Metro Chamber of Commerce, MGT, Newsela, and Philanthropy Roundtable. I'm so excited to have Hanna join me on The Wow Factor this week, sharing her journey from secretary of education in New Mexico to President and CEO at The Daniels Fund. She encourages being bold and inspiring generational impact. We discuss why transparency inspires others to be transparent and how Bill Daniels' approach to relationships was rooted in his understanding of the value of sharing oneself to help others. She shares the eight key giving areas of The Daniels Fund and gives an insight into the stories behind them. Hanna also digs into the value of personal relationships, how mentors have helped her move forward in life, and how working with the people around you can help you change and shape the world for generations. “Everyone is made with a purpose and has the opportunity to give back.” - Hanna Skandera “When you believe that things are not possible, you'll deliver on that belief. When you believe that they are, you will deliver on that.” - Hanna Skandera “You are sowing seeds that can last not just for your life, but for lifetimes to come.” -  Hanna Skandera This Week on The Wow Factor: How Hanna's involvement in running a nonprofit in her senior year at school shifted her career trajectory from business to full-time nonprofit work Why mentors are so valuable and how her mentor has provided wise advice and guidance throughout her career Hanna's experience of the mentorship program at  Stanford University, some of the inspirational leaders she met, and how it led to an invitation to join California Governor Schwarzenegger's administration Why Hanna was so honored to join Governor Martinez as her secretary for education, helping to improve education in the state The importance of changing beliefs and mindsets to achieve success, particularly for marginalized communities Why we need leaders to challenge existing thought patterns and inspire others to believe in the possibility of change Hanna shares her journey with the Daniels Fund, a private charitable foundation dedicated to making life better through its grants program, scholarship program, and ethics initiative.  How Bill Daniels' legacy lives on through his commitment to giving back to communities and individuals, inspiring others to do the same.    Hanna Skandera's Words of Wisdom: Be bold and courageous. You only live once, but live like it lasts for generations to come.    Connect with Hanna Skandera: ● Hanna Skandera on LinkedIn ● Hanna Skandera on X/Twitter   Connect with the Daniels Fund: ● Daniels Fund Website ● Daniels Fund on LinkedIn ● Daniels Fund on Instagram ● Daniels Fund on Facebook ● Daniels Fund on X/Twitter   Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Will Guidara is the founder of Thank You, a hospitality company that helps leaders across industries transform their approach to customer service. He is also the former co-owner of Eleven Madison Park. In his book Unreasonable Hospitality, he shares many of the lessons about service and leadership he learned throughout his career in restaurants and makes the case that any business can choose to be in the hospitality industry by taking ordinary transactions and turning them into memorable experiences. He is also the co-founder of the Welcome Conference, an annual conference that brings together the best minds in the world of hospitality. A graduate of Cornell University, he has co-authored four cookbooks, was named one of Crain's New York Business's 40 Under 40, and is a recipient of WSJ Magazine's Innovator Award. Will Guidara is with us today to reflect on his experience in the restaurant industry and how it has impacted his approach to business, prioritizing human connection and caring for people. He believes that the hospitality industry has valuable lessons to offer, particularly in that it encourages others to choose to concentrate on the people around them. Will also comments on how society's views on leadership have changed over the years and why we need to prioritize connection over perfection “We can inspire people to be better versions of themselves through our attention to detail or our creativity.” - Will Guidara “It's crucial to name for yourself why your work matters.” - Will Guidara “Find one size fits one gestures.” -  Will Guidara This Week on The Wow Factor: Will's experience of growing up in Sleepy Hollow, New York, and what he learned from his mentor and best friend, his father Will discusses his experience of spending time with famous chef Daniel Boulud, including his generosity to him and his father The role of Will's mother in his upbringing and how she inspired him even after his death  Will's career history in restaurants, including at Tribeca Grill and Spago, and why he credits Danny Meyer as a major influence Why Will left his role with Danny to learn about the inner workings of a corporate restaurant company The gelato spoon that illustrates Will's Rule of 95/5   Why unreasonable hospitality means going above and beyond for guests Moments of Improvisational hospitality, including buying sleds for kids from Spain who had never seen snow The importance of making guests feel seen and valued through personalized gestures rather than relying on generic or contrived acts of hospitality Why Will employs a Dreamweaver on his team at the restaurant and what the job role entails Will Guidara's Words of Wisdom: A leader needs to be a host. They need to pursue with creativity and intention, a genuine sense of connection amongst the people that work with them. Because if we don't feel like we are in a community with our colleagues, we'll never do anything.  Connect with Will Guidara:  Will Guidara on LinkedIn  Unreasonable Hospitality  Will Guidara on Instagram Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Will Guidara is the founder of Thank You, a hospitality company that helps leaders across industries transform their approach to customer service. He is also the former co-owner of Eleven Madison Park. In his book Unreasonable Hospitality, he shares many of the lessons about service and leadership he learned throughout his career in restaurants and makes the case that any business can choose to be in the hospitality industry by taking ordinary transactions and turning them into memorable experiences. He is also the co-founder of the Welcome Conference, an annual conference that brings together the best minds in the world of hospitality. A graduate of Cornell University, he has co-authored four cookbooks, was named one of Crain's New York Business's 40 Under 40, and is a recipient of WSJ Magazine's Innovator Award.  Will Guidara is with us today to reflect on his experience in the restaurant industry and how it has impacted his approach to business, prioritizing human connection and caring for people. He believes that the hospitality industry has valuable lessons to offer, particularly in that it encourages others to choose to concentrate on the people around them. Will also comments on how society's views on leadership have changed over the years and why we need to prioritize connection over perfection   “We can inspire people to be better versions of themselves through our attention to detail or our creativity.” - Will Guidara   “It's crucial to name for yourself why your work matters.” - Will Guidara   “Find one size fits one gestures.” -  Will Guidara  This Week on The Wow Factor:   Will's experience of growing up in Sleepy Hollow, New York, and what he learned from his mentor and best friend, his father  Will discusses his experience of spending time with famous chef Daniel Boulud, including his generosity to him and his father  The role of Will's mother in his upbringing and how she inspired him even after his death   Will's career history in restaurants, including at Tribeca Grill and Spago, and why he credits Danny Meyer as a major influence  Why Will left his role with Danny to learn about the inner workings of a corporate restaurant company  The gelato spoon that illustrates Will's Rule of 95/5    Why unreasonable hospitality means going above and beyond for guests  Moments of Improvisational hospitality, including buying sleds for kids from Spain who had never seen snow  The importance of making guests feel seen and valued through personalized gestures rather than relying on generic or contrived acts of hospitality  Why Will employs a Dreamweaver on his team at the restaurant and what the job role entails  Will Guidara's Words of Wisdom: A leader needs to be a host. They need to pursue with creativity and intention, a genuine sense of connection amongst the people that work with them. Because if we don't feel like we are in a community with our colleagues, we'll never do anything.    Connect with Will Guidara:   Will Guidara on LinkedIn   Unreasonable Hospitality   Will Guidara on Instagram   Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

Jonathan T.M. Reckford is CEO of Habitat for Humanity International, a global ecumenical housing organization that has helped more than 59 million people construct, rehabilitate, or preserve their homes. He earned his Master of Business Administration degree from the Stanford University Graduate School of Business before spending the first part of his career in the for-profit sector, including executive and managerial positions at Marriott, The Walt Disney Co., and Best Buy. While serving as executive pastor at Christ Presbyterian Church near Minneapolis, Minnesota, he was recruited for the CEO position at Habitat. Named the most influential nonprofit leader in America in 2017 by The NonProfit Times, Jonathan is the author of Our Better Angels: Seven Simple Virtues That Will Change Your Life and the World. I'm excited to have Jonathan on the show today to share more about the mission and vision of Habit for Humanity. He digs deep into how the program works with families, local communities, and volunteers from around the world to ensure people can live in affordable and safe homes. Jonathan shares the journey he took personally and professionally before landing at Habitat for Humanity and discusses why, for him, the heart of leadership is servant leadership.  “This is the kind of thing God has been preparing me for my whole life.” - Jonathan T.M. Reckford “When we give and when we're generous, it's about transforming our own hearts, as well as making a difference in the lives of others.” - Jonathan T.M. Reckford “Working hard is a vehicle for relationship and community.” -  Jonathan T.M. Reckford This Week on The Wow Factor: Jonathan's early life, his role models and mentors What Jonathan did to regain perspective on life when his first job didn't work out as planned More about Jonathan's roles at Disney, Marriot, and Best Buy The mission trip to India, where he was deeply impacted by global poverty issues Why Jonathan decided to become administrative pastor for his local church Why Jonathan is so inspired by President and Mrs Carter's incredible faith-driven service ethic The work that Habitat for Humanity does in the community and how it's evolved over the years How volunteers are integral to Habit for Humanity's mission More about the Global Village program Jonathan walks us through the process of acquiring and building on land in cities in the US and shares the story of one of their past families The impact of rising house prices on workforce and lower-income families Jonathan T.M. Reckfords' Words of Wisdom: The heart of leadership is really about servant leadership. I see that in two pieces: first is paying attention to the inner life before you can focus on the outer life, and second is finding the mission that matters. Connect with Jonathan T.M. Reckford:  Habitat for Humanity Website  Jonathan T.M. Reckford on LinkedIn Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Dr. Henry Cloud is an acclaimed leadership expert, clinical psychologist, and New York Times bestselling author. His 45 books, including the iconic Boundaries, have sold nearly 20 million copies worldwide. He has an extensive executive coaching background and experience as a leadership consultant, devoting the majority of his time to working with CEOs, leadership teams, and executives to improve performance, leadership skills, and culture.   This week on The Wow Factor, we're excited to welcome back Dr. Cloud to share his thoughts on questions that help people move past the superficial and really forge a connection. He discusses how focusing on gratitude can help manage anxiety and shares an example of a client who practiced gratitude in challenging professional circumstances and how it helped his mental health. Dr. Cloud also shares his insights on why leaders should be doing everything they can to learn and grow.    “Gratitude is a very, very profound psychological construct.” - Dr. Henry Cloud   “It's an act of generosity to look at the bigger picture.” - Dr. Henry Cloud   “Empathy is the ability to get into another person's reality.” -  Dr. Henry Cloud   This Week on The Wow Factor:  What the word gratitude means to Henry  Why gratitude is a profound psychological construct that's linked to humility and relational health  Why receiving is difficult for many people due to shame and a tendency to shield oneself, and the reason it's important to be able to receive gracefully  The importance of being a cheerful giver rather than giving out of a sense of duty  Why giving feels so good and creates that warm dopamine release inside you  The relationship between gratitude and anxiety and how practicing gratitude can help reduce anxiety by affecting brain chemistry  How generosity helps in creating a positive and abundant universe.  Why empathy is a requirement for brain development and how it can help you feel safe and trust someone  Why you should prioritize solving problems early on to prevent them from becoming patterns that damage relationships  Why, even when we don't have a lot, we've got to give, or we're never going to start giving  Dr. Henry Cloud's Words of Wisdom:  There's an old saying that gets thrown around many leadership circles: "When a leader gets better, everybody wins.” So, I would encourage you to get out of your circle and get into other industries and see how other people do things, not just on the business side but also in terms of your soft skills. Do everything you can do to grow.  Connect with Dr. Henry Cloud:   Dr. Henry Cloud's Website   Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter   

Dr. Henry Cloud is an acclaimed leadership expert, clinical psychologist, and New York Times bestselling author. His 45 books, including the iconic Boundaries, have sold nearly 20 million copies worldwide. He has an extensive executive coaching background and experience as a leadership consultant, devoting the majority of his time to working with CEOs, leadership teams, and executives to improve performance, leadership skills, and culture. This week on The Wow Factor, we're excited to welcome Dr. Cloud to share his thoughts on questions that help people move past the superficial and really forge a connection. He discusses how focusing on gratitude can help manage anxiety and shares an example of a client who practiced gratitude in challenging professional circumstances and how it helped his mental health. Dr. Cloud also shares his insights on why leaders should be doing everything they can to learn and grow.  “Gratitude is a very, very profound psychological construct.” - Dr. Henry Cloud “It's an act of generosity to look at the bigger picture.” - Dr. Henry Cloud “Empathy is the ability to get into another person's reality.” -  Dr. Henry Cloud This Week on The Wow Factor: What the word gratitude means to Henry Why gratitude is a profound psychological construct that's linked to humility and relational health Why receiving is difficult for many people due to shame and a tendency to shield oneself, and the reason it's important to be able to receive gracefully The importance of being a cheerful giver rather than giving out of a sense of duty Why giving feels so good and creates that warm dopamine release inside you The relationship between gratitude and anxiety and how practicing gratitude can help reduce anxiety by affecting brain chemistry How generosity helps in creating a positive and abundant universe. Why empathy is a requirement for brain development and how it can help you feel safe and trust someone Why you should prioritize solving problems early on to prevent them from becoming patterns that damage relationships Why, even when we don't have a lot, we've got to give, or we're never going to start giving Dr. Henry Cloud's Words of Wisdom: There's an old saying that gets thrown around many leadership circles: "When a leader gets better, everybody wins.” So, I would encourage you to get out of your circle and get into other industries and see how other people do things, not just on the business side but also in terms of your soft skills. Do everything you can do to grow. Connect with Dr. Henry Cloud:  Dr. Henry Cloud's Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Bob Woodson is Founder and President of the Woodson Center and 1776 Unites. He is an influential leader on issues of poverty alleviation and empowering disadvantaged communities to become agents of their own uplift. Woodson is a frequent advisor to local, state and federal government officials as well as business and philanthropic organizations. His social activism dates back to the 1960s, when as a young civil rights activist he developed and coordinated national and local community revitalization programs. During the 1970's he directed the National Urban League's Administration of Justice division. Later he served as a Resident Fellow at the American Enterprise Institute. Currently he is the Founder and President of The Woodson Center where he's on a mission to help residents of low-income neighborhoods address the problems of their communities.  Bob joins me today to discuss his approach to dealing with race relations in America and what he believes is a huge problem; the disconnection between work and income, in underserved communities.  “People are inspired to change and improve and cooperate when you can show them examples of victories that are possible, not always reminding them of injuries to be avoided.” - Bob Woodson One of the most powerful metaphors about that makes a difference is that to some on the left, Hank Aaron was the strikeout king. But to some of us who look at the glass as being half full, he was the home run king. It depends upon what your perspective is. - Bob Woodson “You should always look for antibodies. Even in the worst communities, there are healthy elements that I call community antibodies. If you say that 70% of the people in that community are raising children that are dysfunctional, it means 30% or not. You can learn nothing from studying failure except how to create failure.” - Bob Woodson  This week on The Wow Factor: How Bob's upbringing inspired him to work in Civil Rights The breakdown of the traditional American Family Why you can't define Black America by slavery The importance of looking for the solution to every problem Why you can't judge people by their past When you give freely, don't give with the expectation that you will be thanked Why you must stay faithful to what you do and not be so attached to the outcome of what you're doing Why America is a country of redemption Bob Woodsons Words of Wisdom: When you give freely, don't give with the expectation that you're going to be thanked. Give out of Godly responsibility, rather than compassion.  Connect with Bob Woodson: The Woodson Center Bob Woodson's Twitter 1776 Unites Bob Woodson's Books  Connect with The WOW Factor:  The WOW Factor Website  Connect with Brad Formsma via email  Brad Formsma on LinkedIn  Brad Formsma on Instagram  Brad Formsma on Facebook  Brad Formsma on Twitter     

Today we honor the life of Tom Cole and his 37-year career in investment banking.  He ran the leveraged finance business at three different firms – Citibank, HSBC, and Deutsche Bank.  In this role he provided loan and bond financing to large corporations and financed leveraged buyouts for the world's largest private equity firms.  Tom held a leadership role in the Manhattan chapter of New Canaan Society since its inception in 2008 through 2021, and served on the Board of Directors of the NCS national organization since 2012, including as Chairman from 2017-2019.  He held the role of Managing Partner of the advisory firm Narrowgate Partners.  In addition, Tom served as President and is a founding member of Faith in Financial Services in New York, and he was on the Board of the Center for Being Known, a nonprofit organization started by psychiatrist and author Curt Thompson.   Tom received his BS degree in Finance from Indiana University and his MBA from the University of Chicago.  He and his wife, Kim, lived in Naples, Florida, and they have three adult children Jenna, Tara, and Jonathon and four grandchildren. Tom recently completed a book for his family titled The Narrow Gate, which was published later last year. On this episode of The Wow Factor, we honor the life of Tom,  who shares his insights and wisdom on the importance of building deeper professional relationships. He discusses his book, The Narrow Gate: Fatherly Advice for Navigating the Pathway to Your Best Life, based on his life's journey and the lessons he learned along the way. Tom also shares more about his long career in finance and talks about how leaders can become more effective by listening to their employees and supporting them through difficult times.  “Chaos provides the opportunity for learning and growth.” - Tom Cole “When you get to the end of your life, the most important thing in your life is going to be the relationships that you've had and how you've impacted other people.” - Tom Cole “Your best life will not be by taking the easiest path... it's most fulfilling when you do the hard things to get to the best result..” -  Tom Cole This Week on The Wow Factor: Tom's early life and when he began to focus his talents on finance and business Some of the ups and downs in Tom's personal life and how that impacted him as a leader Tom shares why scripture and God's word steer his life Why it was so important to Tom to build genuine relationships in his professional life How Tom and his wife look at giving and how they moved from reactionary giving to building an intentional roadmap for their generosity Tom's heart attacks and why they were the catalyst for writing his book as a way to share some of his life lessons What fulfillment means to Tom and why it's essential to take a moment to take a deep breath and really define your purpose Why Tom became involved in New Canaan and how the organization serves men today Why being a good listener is the hallmark of a good leader Why building a  community is the key to intentional decision-making  Tom Cole: You need to understand your values, have a true north, and know in which direction you're headed. So many people make decisions motivated by desire and emotion rather than knowledge, fact, and truth because they're isolated rather than part of an engaged community.  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter

Former CEO of Express Oil Change & Tire Engineers and Executive Chairman of Mavis Tire Express Services, Ricky Brooks assumed the National Christian Foundation/Alabama leadership role on January 1, 2022. NCF Alabama is an affiliate office of the National Christian Foundation, the 6th largest foundation in the US, headquartered in Atlanta. Brooks assumed the role from former NCF Alabama President, Tom Bradford, who opened the Alabama affiliate in January 2008 with 12 families with donor-advised funds. NCF Alabama has grown to over 1200 families and is ranked by the Birmingham Business Journal as the largest Charitable Trust in Birmingham. Over the years, these families have granted their favorite charities over $465 million. Ricky shares his story of success in building a franchise as a young man and the toll it took on his personal life, leading him to sell the businesses and prioritize his faith. He shares the model he followed at Express Oil Change in recognizing and rewarding his employees so they could give great service and why that is a key component of his ‘Win-Win-Win System.' Ricky also shares more about his role at the National Christian Foundation and why he decided to accept the post of President of the Alabama affliate.  “If the customer has a great experience, and the employee is compensated, recognized, and rewarded for executing well, then ownership has to have a win.” - Ricky Brooks “I've always been an entrepreneur.” - Ricky Brooks “Our focus was on freeing up assets to give.” -  Ricky Brooks This Week on The Wow Factor: Ricky's early experience of leadership as a young man  Why he decided to go to Mississippi State University, and how he got the scholarship that supported him there The entrepreneurial spirit in Ricky and how it found an outlet when he opened a Sonic Drive-In The pathway to becoming the youngest franchisee and having the opportunity to open more stores Why Ricky decided to move on from Sonic and how becoming a Believer impacted that choice Why having a six-day-only work week helped Ricky recruit and retain better employees in Express Oil Change Some of the things Ricky did as a leader that helped propel significant business growth The importance of finding the right work/life balance Why Ricky was the type of entrepreneur who finds a successful model and executes it with excellence How Ricky's ‘Win Win Win System' works How being a member of the National Christian Foundation supported Ricky to be a generous giver Ricky Brooks's Words of Wisdom: The great majority of your net worth is tied up in your business, and there are ways to unlock it that will allow you to give generously for Kingdom purposes. Connect with Ricky Brooks:  NFC Giving - Alabama  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

Colonel Littleton (born December 15, 1943) is an American fashion designer and business proprietor, best known for his Col. Littleton brand of upscale leather goods, apparel, and specialty products − most handmade in his Lynnville, TN workshop by local craftsmen. His designs are sold through his Americana Collection catalog and in over 800 stores worldwide. Col. Littleton, The Great American Leather Company, was established in 1987 by Colonel. Colonel Littleton joins me on the show this week to share his philosophy on always going above and beyond in business. He describes why they're committed to providing an extraordinary customer experience and how everyone in the company plays their part in making that happen, from constantly learning and innovating to checking the quality of every single product they send out. Colonel Littleton also shares more about why he's in the ‘wanting business' and why it's so important to him to be able to offer customers the absolute best they can buy.  “I never wanted to do anything but the best.” - Colonel Littleton “We strive to do more than we get paid for.” - Colonel Littleton “There ain't no future in being ordinary.” -  Colonel Littleton This Week on The Wow Factor: How Colonel Littleton's fascination with fashion began with 17 pairs of antique cufflinks Where his interest in creating heirlooms began How the Colonel increased his business by selling personalized engraved pocket knives to prestigious stores When Colonel Littleton moved away from buying in their goods to making their own  Where the name ‘Colonel' came from, and why it stuck Why they only have one rule in the whole company, and what it is Colonel Littleton's obsession with providing exemplary customer service The importance of good judgment and common sense How Colonel Littleton ensures that the customer always receives the perfect product and has an excellent experience Colonel Littleton's Words of Wisdom: You have to help people help themselves and feel good by gaining self-worth. Stuff doesn't make you happier. It's how you conduct your life. It's how you treat other people. That's what makes you happy. Connect with Colonel Littleton:  Col. Littleton Website  Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter  

In 2007, Brad Formsma had an idea to inspire people around the globe to live generously. After selling his landscaping company, Brad became the Founder & President of I Like Giving, a movement which has inspired more than 125 million people in 170 countries to live generously. Today, Brad joins us to share practical ideas and inspiring stories on how we can use our thoughts, words, money, influence, time, attention, and belongings to live generously and create generosity ripples in our own community. My friends, you'll leave this conversation inspired to become more others-focused, and be reminded of how simple actions will make a long-lasting impact in our lives.

“Generosity” isn't just about money. In this upbeat talk, Brad Formsma explains how to have a giving mindset, and shares the importance of modeling generosity to your children. It goes beyond money: you can be generous with your thoughts, your words, your time, your influence, your attention, and your stuff. Brad encourages doing “generosity projects” with your kids so that they can experience the blessings of selflessness. We'll also hear from his son Drew on how parents can impart this message to their children in an engaging way.   Receive the book Everyday Generosity: Becoming a Generous Family in a Selfie World and a free audio download of “Modeling Generosity for Your Children” for your donation of any amount!   Get More Episode Resources   We'd love to hear from you! Visit our Homepage to leave us a voicemail.   If you've listened to any of our podcasts, please give us your feedback.