Nurture Small Business

Many small business owners have experienced pouring money into campaigns that simply don't connect with their audience and just don't bring in results. In our latest episode, we're joined by Debbie Oster, a brand and marketing strategist who helps businesses transform those scattered efforts into a focused plan, tailored to their customers.    If you are a small business owner who's overwhelmed by marketing options and unsure where to invest your resources, you'll want to listen. Together, we explore why a solid strategy is the foundation of effective marketing and how to move beyond random tactics. We also discuss key strategies for impactful marketing, including:    Clarifying your business goals to inform your marketing objectives.    Deeply understanding your target audience's struggles and aspirations to create compelling messaging.    Getting strategic about where to focus your marketing spend for the best return. Developing messaging that resonates by speaking to your ideal client's desires.    Tune in to discover Debbie's expert insights on how to stop the cycle of ineffective marketing and start building a strategic foundation that will really move the needle for your business! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Failed organizational changes can cost you more than just time and money. In our latest episode, we're joined by Shantera Chatman, a seasoned consultant renowned for her expertise in change management and organizational culture. She's collaborated with major organizations like NASA, Toyota, Lexus, and UNICEF, helping them navigate complex transitions and ensure new initiatives truly take root.    If you're a leader, manager, or business owner guiding teams through change, you'll want to listen. Together we explore why successful change demands more than just new tools and how to master the human side of implementation. We also discuss key strategies for effective change, including: Driving user adoption and engagement with new systems.    Developing strategic communications that resonate with diverse audiences.    Harnessing cultural awareness for better organizational alignment.    Recognizing how personal "Mind Shifts" influence leadership.    Integrating technology like AI while maintaining the human connection.    Get ready for actionable insights to lead change more effectively! linkedin.com/in/shanterachatman linkedin.com/in/PowHerConsultinginstagram.com/ShanteraChatman About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Want to learn how to build a sustainable nonprofit that makes a real difference? In our latest episode we're joined by Dr. Shantell Chambliss, the founder of Nonprofitability, a business that elevates nonprofits through expert program design and strategic funding development. She is also the founder of Dress for Success Central Virginia, an affiliate of the international nonprofit organization that empowers women to achieve economic independence by providing a vital network of support, professional attire, and the development tools to help them thrive in work and in life.      If you're a founder of a social enterprise or a nonprofit and want to create a stronger community impact, you'll want to listen. Together we explore organizational resiliency and its direct link to sustainability, especially for organizations reliant on external funding. As well as key strategies for nonprofits, including: Developing impactful programs that attract funding. Creating effective strategic plans to guide growth. Prioritizing financial diversification and sound financial management. Establishing a solid operational backbone to ensure efficiency. Get ready for actionable insights to strengthen your nonprofit! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Scaling your small business doesn't have to mean sacrificing your sanity.  In our latest episode, we are joined by Annette Lee, Founder and President of Provider Insights, where she shares her secrets to building strong teams, nurturing client relationships, and making data-driven decisions by leveraging her time and talent.  Listen now for practical advice and real-world examples to help you scale smarter. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Want to learn how to stop trading hours for dollars? Join us as we chat with Kareen Walsh, a visionary business strategist, author, and podcaster who helps entrepreneurs turn their vision into 7 figure businesses.  Learn how she cloned herself with AI, leveraging cutting-edge technology to create an app that delivers her coaching expertise on-the-go—the innovative Hey Kareen App!  In our latest episode she joins our host Denise Cagan to share her insights on: Breaking free from the "trading time for money" trap. Developing a CEO mindset to scale your business. Building a conscious business that aligns with your values. Overcoming fear and avoiding burnout. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Tired of feeling drained by difficult clients?  Sometimes, letting go is the best way to grow! Listen now as our host Denise Cagan shares her candid insights on a topic many small business owners avoid: firing clients.  It certainly may seem daunting and even counterintuitive; after all, we all want MORE clients, which means more business! But what if some clients are actually hurting your organization? In this episode, Denise explores 3 key reasons why parting ways with a client might be the smartest move. Ready to build a prosperous business with a client roster you LOVE?  Tune in now for practical advice and real-life examples to help you make those tough decisions. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

You can have the most innovative ideas and strategies, but if you lack emotional intelligence, you might fall short of your leadership potential. Join us for an insightful conversation with Erica Emmett, founder of FYR Consulting (pronounced fire) and a certified Gallup Strengths coach, as she shares her expertise on the power of emotional intelligence in the workplace. With a diverse background spanning law, veterinary medicine, and recruitment, Erica brings a unique perspective on navigating the human dynamics of leadership. Learn to build trust, navigate difficult conversations, and create a more productive workplace through enhanced self-awareness, empathy, and communication. Discover how emotional intelligence and a growth mindset drive success in today's business landscape. Don't miss this episode packed with valuable insights and practical strategies to enhance your leadership skills and unlock the full potential of your team! You can connect with Erica via LinkedIn https://www.linkedin.com/in/erica-emmett/ About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a textThink you landed your dream job? A few weeks ago, a very excited young woman contacted Denise Cagan regarding an email she received from Denise's company offering her a very attractive position. The problem was that her company was being impersonated! In this episode, Denise explores how today's increasing reliance on technology has made the job market a prime target for cybercriminals. These constantly evolving threats are having a negative impact on both job seekers and businesses.  Want to learn practical advice about the tactics used by online imposters to target individuals seeking new opportunities and companies looking to expand their workforce? Denise shares how to spot red flags in unsolicited job offers, protect your personal information, and verify the legitimacy of opportunities. She also provides useful advice for employers on strengthening online security measures and safeguarding their reputation against impersonation scams. Don't become a victim! Listen now to learn how to navigate the job market safely and effectively. Report suspicious activity to the Internet Crime Complaint Center: https://www.ic3.gov/ About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a textJoin us in this fascinating conversation with Dr. Sandy Fiaschetti, founder and managing partner of Lodestone People Consulting. She is an expert in organizational psychology, specializing in leadership development, assessment, and coaching. Her focus is on optimizing people-related systems, including organizational culture, employee engagement, talent management, and executive coaching. In this episode, Dr. Fiaschetti joins our host Denise Cagan to share valuable insights. They discuss how organizations can identify, develop, and place the right leaders to achieve their strategic objectives. Click play and discover the importance of a data-driven, customized, and holistic approach to leadership development. Learn how her firm utilizes scientific methods and psychometric assessments to provide objective insights into leadership capabilities. As an example, imagine a leader struggling to manage an argumentative employee. How should a leader react to effectively address the situation and contribute to a positive work environment? The answer lies in this episode.  Dr. Fiaschetti is on a mission to bring the big-company secrets of organizational psychology to small and medium-sized businesses just like yours. Listen now to discover how she can make an impact in your business! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a Text Message.Tired of hiring candidates who look great on paper but can't deliver? The cost of bad hires in time, money, and morale is staggering. But what if there's a better way? Robyn Grable, an award-winning advocate for veterans, disabled individuals, and those deserving of a second opportunities, joins us to reveal how business owners can beat the hiring crunch with skills-based hiring. As a Navy veteran and CEO of Talents Ascend, Robyn has spent over 30 years in HR, championing underserved talent pools.  In this episode, she shares her expertise on: Skills-Based Hiring: Discover how this approach opens doors for talented individuals who may not fit the conventional mold. Tapping a Diverse Pool of Talent: Learn how focusing on skills fosters a more inclusive workforce with the exact skills you need.  Overcoming the Challenges: Get practical advice on rethinking job descriptions, using skills assessments, and providing ongoing training. Filtering for the Right Fit: Explore how to ensure candidates not only have the skills but also align with your company culture.  Tune in to discover the future of hiring and how you can tap into a wider range of talent to drive innovation, growth, and lasting success for your organization. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a Text Message.Are you feeling the flames of burnout licking at your heels? You're not alone. In this episode, we're diving deep into the fiery depths of entrepreneurial exhaustion with a woman who's not just an expert, but a survivor.  Meet Julie Bee, burnout strategist, and author of the groundbreaking book, "Burned: How Business Owners Can Overcome Burnout and FUEL Success."  With over 15 years in the trenches, Julie has been hailed by AP News, Fast Company, and Forbes for her uncanny ability to transform businesses and reignite passion in their leaders. But her biggest transformation? Overcoming her own burnout.  Don't let burnout consume you – hit play and reignite your passion for success.    https://thejuliebee.com About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

You can have great processes and technology, but if you don't have the right people-power you will fall short of your goals. Join us for a fascinating chat with Jennifer White, an industrial engineer and process optimization pro from The MJW Group. She'll share how she helps businesses run smoother, using data and a deep understanding of how people interact with systems and technology. Learn how to make smarter decisions, improve your processes, and navigate the tricky waters of technology adoption. We'll also talk about the challenges of leading teams in today's fast-paced world and how to adapt your workforce to stay ahead of the curve.Don't miss this episode packed with practical tips and strategies to make your business thrive! You can connect with Jennifer via LinkedIn. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Have you ever wondered how the hours you spend sitting each day might be silently sabotaging your health? Sitting for extended periods can lead to many health issues from poor posture to chronic pain. Today's guest discusses women's health, corrective exercises, and the impacts of prolonged sitting. For more than 17 years, Holly Beebe has empowered women of all ages to achieve greater fitness, health, and confidence. Her expertise spans across various life stages, from adolescence to post-menopause. Holly holds a bachelor's degree in exercise science and is certified in massage therapy, pre and postnatal corrective exercise, and precision nutrition. In this episode, Holly emphasizes the importance of strengthening core muscles, preventing posture-related issues like back pain and disc problems. She also shares proactive measures such as stretching at desks, and regular movement breaks to counteract sedentary lifestyles. Ready to get up and get moving? Holly is offering a special introductory training package for listeners interested in personalized fitness sessions: https://www.massagebook.com/escalate-wellness/massage/deals/Intro-to-Training-podcast-special/142431About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

How can overcoming entrepreneur isolation and fostering authentic social connections lead to greater well-being and success? Today's guest shares tips on building a thriving support network that fuels both your professional and personal journey.  Meet Melissa Wesner, licensed clinical professional counselor and founder of LifeSpring Counseling Services, a group counseling practice in Maryland. As a Brainspotting Consultant, she helps entrepreneurs overcome business challenges and feel more connected. In this episode, Melissa dives into her journey as a therapist and entrepreneur, highlighting the distinct paths of therapy and business. She stresses the importance of social connections for entrepreneurs' well-being and emphasizes authentic networking through engaging activities like online office hours, team-building cruises, and even goat yoga!  To learn more about Melissa, her work, and her journey, tune into her podcast!About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Have you ever experienced the chaos of a poorly executed onboarding process of a new hire? Today's guest is a training expert focused on small business optimization.  Dr. Tonya Robertson is the owner of Focused Training Solutions, where she assists business owners with the complexities of the onboarding process, ensuring a smooth start for new hires. Tonya's path to entrepreneurship started during her experience working in corporate America. Soon she realized she was missing the flexibility owning her own business could provide. In today's episode, Tonya stresses the significance of effective onboarding to reduce stress for owners and new hires and shares tips on how to optimize existing resources before introducing new tools to accommodate clients' varying needs.  To learn more about Dr. Tonya Robertson and her journey, check out her LinkedIn!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Imagine you could pack one backpack with life lessons, not textbooks. What would you fill it with, and where would you travel to learn them? From Northern Ireland, Bermuda, Vienna, and more, today's guest has learned many valuable life lessons on her worldwide adventures.  Meet Meg Seitz, Founder and CEO of toth shop, a communications agency that focuses on the human and holistic approach to branding, marketing, and communications. Meg is also the author of “You Are Something New,” a 10-chapter book reflecting on her personal and career experiences over the last 20 years. She encourages letting go, trusting the journey, and being willing to say “yes.” In today's episode, Meg and Denise dive deep into worldwide lessons, branding, humanizing communication, adapting to change, and more. This is an episode you don't want to miss!  Enjoyed what you heard? Connect with Meg on LinkedIn or reach out to her via email! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

In a world where profits often take precedence, how are business leaders embracing their social responsibilities? Today's guest has donated over four million bras globally, making essential items accessible while promoting environmental sustainability.  Elaine Birks-Mitchell, CEO of The Bra Recyclers focuses on circular economy principles by recycling and reusing bras to prevent landfill waste. Recognizing a community need, Elaine balances social impact with sustainable business practices. Beyond The Bra Recyclers, Elaine mentors students on social entrepreneurship and plans to offer consulting services on zero waste initiatives soon. In this episode, Elaine and Denise dive deep into data-driven sustainability, pricing strategies, the importance of reliable revenue streams for nonprofits, and much more. It's time to make a living for your giving! Ready to start making an impact? Sign up for the HundredX campaign by May 7th for a chance to win a $100 dollar gift card for FREE this Earth Month! Text "FEEDBACK" to 90412 or follow this link to sign-up. When asked which organization you are supporting, please select The Undie Chest, Inc. from the dropdown menu. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

What is adversity? It's life's way of testing whether we're worthy of an epic comeback story we're destined to tell. Today's guest is the definition of a persistent, self-made woman. As a single mother working in accounting, she faced numerous obstacles, ultimately leading her to resign from her job and embark on a journey of establishing her own thriving business. Meet Nesha Pai, CPA, owner and CEO of Pai CPA, LLC, and author of the award-winning book “Overcoming Ordinary Obstacles”. She is also an international speaker, motivating women and entrepreneurs to pursue their dreams by providing them with the necessary tools to conquer obstacles in their path. In this episode, Nesha spills stories of adversity to inspire others and offers words of wisdom for female entrepreneurs juggling multiple businesses. Looking for more tips on how to kick adversity to the curb? Check out Nesha's podcast, Piece of the Pai!About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As an entrepreneur, how are you building, scaling, or growing your business? Maybe you're focusing on one or all. Today's guest shares how she uses shortcuts to help businesses succeed at all three! Beate Chelette is the author of “Happy Woman, Happy World,” a book dedicated to sharing the challenges that working mothers face and how the lack of a code amongst women is detrimental to their personal development as leaders. Beate dishes about her experience as an immigrant, entrepreneur, and business leader. Despite facing many obstacles from employee betrayal to natural disasters to personal loss, she refused to give up. Beate's experience has inspired her to help other people make their impact in this world.  Through her business The Women's Code, Beate helps businesses grow and scale by providing specific strategies tailored to their needs. As founder and Growth Architect, she creates strategies and designs process maps and blueprints for leaders who want to maximize their profits and scale their impact.  If you're interested in an Opportunity Assessment with Beate, click here! Don't forget to mention this podcast episode for priority service! Further, we encourage you to take the “What's Your Talent Worth?" quiz to calculate the value of your talent in the market.  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Can you imagine losing half your body weight? In today's episode, our guest opens up about her journey, recounting experiences as a wife, mother, former nurse, and business owner. She reflects on how these diverse aspects of her life have intricately shaped the professional she has become today. Amy Singleton, founder of Hite Digital, shares her journey in which she lost half her body weight by undergoing bypass surgery. She discusses how she found purpose in life after struggling with her weight, health, and a divorce.  In 2019, Amy started Hite Digital, a digital marketing agency that serves small businesses, helping turn their websites into lead generating machines. She finds joy in watching others' dreams come true and is passionate about helping business owners find their purpose and improve their lives. If you're not sure what your next step should be or just find Amy's story interesting, this episode is for you!  To learn more about Amy and her journey, check out her podcast Queen's Lead! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Transparency strengthens business accountability. As business owners, it is important to hold your business accountable for its actions, decisions, and impact on society. Unfortunately, there is a lot of dishonesty in the US Financial System including crimes like tax fraud and money laundering. To combat these dishonest practices, the Corporate Transparency Act was created.  Today's guest, Shahara Wright, business law attorney and owner of The Wright Firm, works with small businesses and nonprofit organizations as general counsel, helping with legal and business strategies, including entity formation, mergers and acquisitions, investor packages, and contracts. In this episode, Shahara defines the Corporate Transparency Act and the importance of filing a Beneficial Ownership Information report (BOI). She not only files BOI reports for her current clients but also supports small business owners through her blog and website, providing valuable information on the Corporate Transparency Act. If you're unsure of how to file a BOI report, or just looking for insights on the Corporate Transparency Act, this episode is for you!  To learn more, feel free to contact Shahara via her website!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Failure, a word often associated with a lack of success, but have you ever heard of a success story without a little bit of failure? As business owners, it is important to embrace failure as it keeps us humble, makes us stronger, and is inevitable. Today's guest shares a unique perspective, suggesting that failure is not a true defeat but rather an opportunity for learning and growth.  Alane Boyd is a serial entrepreneur, passionate leader, and a high-growth founder. In today's episode, Alane discusses her failures, how she overcame them, and how she is now helping others overcome their failures. Alane is the CEO of Arvo Answers, an AI-driven company helping businesses implement project management systems and automation tools. Through her work, Alane hopes to shift perspectives on failure and uplift those who feel like they've failed by sharing her experiences. If you're looking for tips on how to better handle your failures and turn them into steppingstones, this episode is for you! Looking to learn more about Alane and her work? Check out her LinkedIn!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are your team members experiencing a sense of purpose in your company? Recognizing and fostering employee motivation is important for enhancing the overall employee experience. It's essential for employees to see the connection between their roles and the larger organizational goals. Today's guest emphasizes the significance of purpose within an organization and cultivating a culture in which employees feel appreciated. Sonya Shelton, a member of the Forbes Coaches Council and a certified master corporate executive coach, serves as the CEO of Executive Leadership Consulting. Her business is dedicated to co-creating exponential growth for companies by aligning purposeful strategy and passionate culture. Sonya provides tips on measuring trust and passion within an organization's culture and offers guidance on bringing these qualities to life. If you're concerned about employee burnout or lack of motivation, this episode offers valuable insights on fostering a more engaged work environment. And for those interested in building their dream team, Sonya's masterclass, Red Thread Leadership ™, is a must! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are you a spontaneous spender, a meticulous planner, or something in between? As an entrepreneur, mastering the art of budgeting and forecasting is essential to your business's success. In 2024, you likely have goals in mind such as income targets, client acquisition, or profitability. In this episode of Denise's Opinions, Denise shares the difference between a budget and a forecast and how to use each plan effectively. Denise emphasizes the importance of embracing data despite its intimidating nature and highlights how data is the foundation for effective financial decisions. Understand the alliance between budgeting and forecasting and learn why regular assessments are key to financial success. Whether you've set ambitious goals for the year or simply have a vision in mind, join Denise as she navigates a business owner's financial game plan! Looking for more insights and tips on budgeting and forecasting? Register for Denise's next webinar: “Unleash Success in 90 Minutes: Your Blueprint for Sales and Marketing Triumph” set for Thursday, January 25th. See you there! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As a business owner, are you prioritizing your employees' well-being? With the evolving needs of the workforce, it is important to consider what your employees value beyond their day-to-day tasks. Today's guest speaks on the importance of prioritizing mental health in the workplace.  Meet Autumn Collier, founder of The Well Woman, LLC, specializing in supporting women with anxiety, depression, relationship concerns, and life transitions. In this episode, Autumn emphasizes the significance of contentment rather than constantly chasing happiness. She advocates for establishing boundaries between work and personal life to foster a healthy mindset. Autumn lives by her motto, “Why not?” —encouraging individuals to pursue their dreams and goals without fear and hesitation. If you're looking for tips on how to reduce workplace stress and create a compassionate culture around mental health, this episode is a must-listen!  For more tips on mental health, tune into Autumn's podcast, Lady and the Couch. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

In the wake of significant changes witnessed in recent years, a remarkable shift in the workforce has unfolded. With the retirement of Baby Boomers and a rise in Gen Z workers, businesses must really consider what employees value. Join Denise as she dives into the current trends in the workforce, shedding light on their effects on both employees and employers.  Denise explores the positive and negative aspects of workforce trends, such as the rise of remote and hybrid work models. She emphasizes how these new approaches can enhance overall well-being while also acknowledging their potential impact on mental health. From the importance of cultivating soft skills to the value of gathering employee feedback and championing diversity initiatives, Denise provides insights on creating a more enjoyable workplace and navigating through transformative changes. Catch valuable tips for preparing for the changing workforce in this episode of Denise's Opinions!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are you a business owner who finds it challenging to strike up conversations with new people? You're not alone! In today's podcast, our guest sheds light on the crucial role of human connection in the sales industry. She dives into how her curiosity became the cornerstone of her sales expertise and emphasizes the significance of focusing on the right activities to drive sales success.Nancy Calabrese, founder of One of a Kind Sales, brings a unique perspective to problem-solving through consultative selling. Her company not only engages in cold calls but also provides coaching to business owners on the art of effective cold calling. If you're keen on exploring the benefits, challenges, and proper techniques of phone prospecting, this episode is a must-listen!If Nancy's perspectives and experiences have piqued your interest, you can discover more about her by visiting her LinkedIn.About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Mastering communication goes beyond just words, especially in the business world. If you're an entrepreneur, finding the balance between effective communication and staying true to yourself is crucial. Today's guest takes us through her experiences with both verbal and nonverbal communication, emphasizing how honing nonverbal skills can significantly enhance verbal communication. Rachel Cossar, founder of Virtual Sapiens, shares her unique journey delving into nonverbal expression. Drawing from her background as a dancer, she unravels the layers of human communication beyond spoken language. Through her initiative, Virtual Sapiens, Rachel aims to help teams grasp the important connection between performance, communication, and expression. Discover how Virtual Sapiens elevates human coaching by leveraging AI to provide valuable feedback on presence and communication!For more insights into Rachel's journey and Virtual Sapiens, you can check out her LinkedIn page. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As a business owner, do you feel it is your responsibility to be an expert in every aspect of your business? If you answered yes, you are not alone! Today's guest shares her experience as a female business owner and how she dealt with overvaluing expertise and striving for perfection. Sara Shelton, founder of PassionFruit Professional Coaching, shares insight into why women, more often than men, struggle with asking for help or admitting they don't know something. Covering topics such as corporate culture and self-confidence, she provides guidance on overcoming perfectionism, building complex relationships, and improving confidence. Learn from Sara's personal experience of launching her own coaching business, so you can be ahead of the game!About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As an entrepreneur, you might be struggling to figure out how to balance your life as a business owner. It sure was a challenge for me! That's why today's guest is here to share her own underdog story, along with the importance of having a support system and being transparent while running a business. Tanya Alvarez founded OwnersUP to provide support to entrepreneurs who feel overwhelmed and overworked. From time management to accountability, Tanya provides insights and examples on how to overcome challenges as an entrepreneur. Want to learn how you can use tools such as goal recipes, time analysis, the four layers of accountability, and the “rap” method to improve your efficiency? Tanya shares how to do it all in this episode! To learn more about Tanya and her business, you can check out OwnersUP on LinkedIn. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Have you ever contemplated what could be holding your team back from unlocking their true potential? Our guest today reveals that the key to this puzzle lies within effective communication. You might be skeptical, assuming that your business already has a well-crafted communication strategy in place. However, our guest shines light on how even the best communication practices can gradually morph into toxic barriers, preventing individuals from expressing their true thoughts and intentions.  Meet Marsha Acker, a coach, speaker, podcast host, business owner, and today's guest. Her company, TeamCatapult, exists to “help leaders be more effective, collaborative, and adaptive as they grow their teams, lead change, and achieve their desired results.” To say the least, listeners are in for a treat as Marsha delves into structural dynamics layer by layer, sharing how business owners can use this approach to analyze employee communication. Learn how confronting childhood experiences and creating a space where teams can be vulnerable could transform conversations and improve team dynamics.  For more information on effective and collaborative leadership strategies, tune into Marsha's podcast, Defining Moments of Leadership. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Want to build a more equitable workplace? It starts with employee buy-in, and what better way to do that than through pay transparency? Lucky for you, today's guest is passionate about equitable pay and is here to share alternative pathways for advancing your business and team. Sally Loftis, managing partner of Loftis Partners, shares the importance of disentangling performance management from compensation and how it influences employee retention and productivity. She highlights the significance of employee buy-in and communication when implementing changes related to pay. Her stance on addressing pay equity within an organization emphasizes the need for curiosity and collaboration, not blame and judgment. Get better equipped to lead your team with effective communication and foster a workplace built on trust.  Follow and subscribe to my monthly LinkedIn newsletter, Fully Human | Resources Subscribe to my monthly email newsletters here  Follow me on LinkedIn Visit the Loftis Partners About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are you aware of the impact your habits have on your finances, relationships, business, and health? In today's discussion, not one but two experts in the field of physical and financial wellness join the show to discuss the importance of understanding our habits, how to change them, and how they impact all aspects of our lives. Elizabeth Colen, owner of Ms. Fit One and Jaqee Cooke, owner of Heart Soul Money shed light on the transformative power of group training programs within companies, offering insights into how these programs can elevate employee well-being, strengthen loyalty, and drive improved performance. Moreover, they highlight how even small businesses can invest in alternative benefits that promote well-being, fostering a healthier work environment where employees feel valued and thrive.  Join us as we explore the profound connections between habits, well-being, and success!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Success doesn't solely stem from your IQ; emotional intelligence plays an equally important role. To cultivate a thriving business and a successful team, textbook knowledge alone won't cut it. You have to be able to understand your own emotions and those of your team. Dive into the world of emotions, understanding, and leadership in this episode with our guest — an expert in the field of emotional intelligence.  Come to understand just how essential emotional intelligence is for effective communication with Mic Alexander, Emotional Intelligence Coach at Image Wealth and the author of Image is Power. She breaks down various aspects of emotional intelligence, dissecting the different theories that revolve around the topic, and how it ties into the workplace. Through the insights Mic shares, we will uncover the importance of fostering win-win outcomes, where individuals actively support each other's success.   

Did you know there's a difference between work-from-home and remote work? While many use the terms interchangeably, there are important differences between the two when it comes to where your employees can work. Today's guest is ready to help you understand these distinctions and navigate the complex tax implications of hiring remote and work-from-home employees. Deanna Baumgardner, owner of Employers Advantage, provides insight into how to handle compliance with tax laws for employers that hire off-site workers. Do you follow tax laws of your location or where the employee is located? What if they take their computer with them on a trip to Europe? What laws are you bound to then? Join us in this compelling conversation that will help keep your business out of hot water.  

What is social proof? Do your reviews affirm that you are a legitimate business that provides excellent goods and services? What about third-party reviews such as Google Reviews, Trust Pilot, or Clutch? Your reviews must create proof, which leads to trust, and is a part of your marketing engine. But your reviews are only a small piece of your Total Online Presence. Your reviews, social profiles, competitors, and website are major items that also go into your Total Online Presence.  In steps Debbie Oster of Entrepreneur's Edge, who helps small businesses develop their marketing strategy. She breaks it all down into bite sized bits and explains the difference between a marketing strategy and a marketing plan and why you need both. Listen in and learn how all of this plays together to enhance your marketing.  Connect with Debbie on LinkedIn, Instagram, or Facebook.  

Whatever happened to the human aspect of human performance? Over time, businesses have abandoned the practice of encouraging human connection in the workplace. It's time we break free from the impersonal, robotic-like business models and embrace a more humanizing approach to performance!  Angie Dianetti is the President of Radcom, a performance consulting company. She discusses how her company is paving the way in the performance industry. Angie also dishes out her expertise for company leaders wanting to approach performance in a more humanized way. Explore ways to cultivate a work environment that encourages genuine relationships, which in return will improve results

When it comes to running a franchise, what is most important to ensuring its success? Today's guest has the answer, as well as useful advice on navigating the complicated world of buying and maintaining a franchise!   Here to answer these questions is Jane Stein, a certified franchise consultant and the Founder and President of Your Franchise is Waiting. Jane breaks down the structured phases of the sales processes for franchises, discusses the importance of accurately estimating the financial runway and time commitment, and sheds light on the difference between franchises and licensee agreements. She even touches on how female ownership of franchises has been growing rapidly and what that means for women in business.  Interested in continuing your franchising journey? Download Jane's free eBook, The Girlfriend's Guide to Franchising, to learn more!  

From employment trends such as the Turnover Tsunami to the Great Reshuffle to the Great Stay, employers have seen a lot of changes in the employment market over the last few years. Though many of these types of changes are out of your hands, there are some things your company can control. Explore past and present employment trends and learn how to take back the driver's seat in an ever-changing employment market in this episode of Denise's Opinions!  Denise discusses how changing circumstances and job market fluctuations can impact employee decisions. She provides tips for employers on how to create a positive work environment, including fostering relationships, open communication, growth opportunities, recognition of achievements, tough conversations, work-life balance, and maintaining strong relationships with team members and clients. 

ADHD and entrepreneurial success are an unexpected yet emerging duo. Whether you yourself have ADHD or you manage a team with individuals who have it, this episode is for you! Elle O'Flaherty, founder of Interlace Solutions Coaching, discusses the advantages and challenges of being an entrepreneur with ADHD. With situationally variable attention and creative problem-solving skills, ADHD brains have unique strengths. However, things like administrative tasks and working with people unaccustomed to the ADHD brain can present difficulties. Learn more about the science behind ADHD and how you can utilize it as an upper hand in your business affairs!  

Remote work and work-from-home models have transformed our lives for the better in many ways. It has also impacted our mental health. In this episode of Denise's Opinions, Denise looks at the positive and negative impacts of remote work on our mental health. Mental health in the workplace has been a hot topic for a few years now, and we still do not completely understand the effects that the pandemic and shift to remote and hybrid work have had on businesses and people. There is a mixed bag of information on both sides that has pros and cons. Denise unpacks that bag of conflicting information as the conversation centers around how remote work is really affecting mental health. She also discusses practical action items that we can implement into our remote workdays to ensure we are taking care of ourselves.  

The hiring process is a delicate game of deal or no deal, which makes it exhausting and challenging to navigate. My guest today is here to discuss how you can break the cycle, making for an easier and more efficient hiring process!  Neha Naik, owner of Recruit Gyan (ɡjɑːn; ‘knowledge' in Sanskrit), is a leader in the recruiting game. She shares her recipe for finding the best topical talent for your company, along with her expertise on employee retention, employee transition, and strategies to help ease the challenges of hiring.  

The Small Business Administration (SBA) has a 5% goal to contract with women, yet 44% of small business owners are women. That doesn't add up! Ultimately, the government is failing female business owners. So, how do we take a stand for these small business owners? By allying together.  In today's episode of Denise's Opinions, Denise stirs the pot, sharing her beliefs surrounding how we, including herself, have failed in allying for women-owned businesses. She cites the challenges of the certification process along with the lack of understanding of program requirements by federal contracting agencies. Denise also suggests ways that we can take part in allying with women business owners. She even shares how she plans to utilize her podcast to be a better supporter of female business owners!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Does human psychology prevent business owners from budgeting and forecasting to meet their business and personal financial goals? That's the question of the episode today as Financial Strategist, Yasnay Montalvo, discusses how our minds influence our finances.  Yasnay talks about the Profit First methodology and how it affects our decision-making. Through sharing unique techniques to bring nonverbal communication to the surface, she identifies how you can evaluate your decisions when it comes to your finances. Your experiences are what drive you to make choices in your business, especially when it comes to money. It's a psychological journey, and Yasnay comes with the hard knowledge on how to navigate it.  Want to learn more? You can visit her website, Micro Business Catalyst, or sign up to take a free class with Yasnay on the Principles of Putting Profit First! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Studies have shown that nearly 50% of business owners do not take vacations. Do you fall into this category? Intentionally stepping away from the office is important for your mental health and can reduce stress. If you haven't guessed by now, today's episode of Denise's Opinions is all about why business owners need to take the time to disconnect from their companies.  Fear of missing out (FOMO) and an ingrained hustle mentality can make it difficult to step away. Denise shares her suggestions on how to empower key employees so you can step away, what outsourcing certain administrative tasks looks like, and provides other resources on disconnecting from your business confidently. As mentioned in this episode, here are a few resources that can help you navigate stepping away from your business:  https://nurturesmallbusiness.buzzsprout.com/900445/12462342-getting-down-and-dirty-in-your-business-operations-with-victoria-pelletier  https://dcavirtual.com/why-ignoring-a-vacation-will-cost-you-time-and-sales/  https://nurturesmallbusiness.buzzsprout.com/900445/12214008-does-your-team-allow-you-to-confidently-step-away-from-your-business About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

One of the top fears business owners have is selling. Will your products or services market well? Will you make enough money? We are here to put those fears to rest! In this episode, uncover the hidden key to increasing your sales as my guest discusses the importance of understanding human behavior and how it coincides with your company's sales.  Meet James Bond, a leading behavioral management specialist and today's expert guest. James brings to the conversation a variety of knowledge on strategies for effective communication and presentation: including the power of asking questions, how to structure them, and how to make ideas stick. This episode is sure to be a helpful crash course on improving your company's internal and external communication.  Interested in keeping the knowledge flowing? You can visit James's website to access more resources or schedule a time to chat with him. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Pay transparency laws are changing in some states. Is your state one of them? Get in the know and learn the importance of staying up to date on these laws in states where your company does business!  When dealing with pay transparency, it is a good idea to seek legal and HR advice, review compensation practices and employee handbooks, and communicate openly with employees about their compensation. Managers and leaders need to be prepared to have these conversations as well as be prepared to meet the legal requirements in the places we do business, which in some states also encompasses where we have employees or where we advertise for employees.  Get the resources you need for obtaining information on state laws and finding HR companies to review employee handbooks right here in this episode of Denise's Opinions! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

If your business is booming and you're looking to expand, chances are you're going to need access to capital. So, how hard, or easy, is it for a business owner to obtain money and resources when growing their business? My guest today is here to answer this BIG question!  Meet Mark Ritter, the CEO of MBFS, a credit union organization that specializes in providing loan services to credit unions, so they can provide crucial loans to people in their community. To say the least, Mark is the man when it comes to better understanding loans. Take a look inside the world of business assets as we discuss what you need to have in place to get approved for loans, best practices when it comes to handling your money, the ins and outs of credit unions, and how to become a member of one. We also delve into the misconception that credit unions only provide consumer-based services, how they have evolved to offer business loans, and our personal philosophy and commitment to helping small businesses grow! Did this episode spark your attention? You can learn more about Mark or loans and credit unions by going to his website! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Change is inevitable. But does it start with your organization or the people within it? With 70% of initiatives failing due to resistance from employees, organizational change must begin with preparing your team for change. My guest today is here to help better equip you to lead your team through organizational change!  Brian Gorman, of Transforming Lives.Coach, joins me to discuss the need for grieving and letting go during change, as well as the personal changes that can come with it. He shares models for building trust, communication methods, the importance of adjusting perception during change, and much more! Gorman says, “Knowing these universal patterns of how people respond to change won't make you immune to the impact of change; however, it will increase the likelihood of successfully navigating it.”   Ready to start putting change into action? Learn more about Brian by connecting with him on LinkedIn or Twitter.  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As your business grows, areas of your business must evolve with it. So, it's important to reevaluate key areas of your business to ensure they still align with your business's goals. But what exactly are you supposed to look at? In this episode of Denise's Opinions, Denise unboxes her take on just that by breaking down the components of cross-functional brand alignment.  The conversation doesn't stop after the episode ends either. Denise wants to hear what you have to say! Reach out to her at pr@dcavirtual.com to set up a virtual coffee meeting and share your growth story, challenges, and successes. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Your customer service is the face and voice of your business. It has the power to make or break your clients' experience. My guest today is an expert when it comes to properly training and empowering front-facing employees to handle customer inquiries and complaints.  Beverly Hathorn, owner of Strategic HR Consultants , is a customer satisfaction guru with over 25 years of experience managing and developing teams. She looks at company culture, team collaboration, communication, and unity to spot opportunities for improvement to make a better journey for her clients.  Join the conversation to learn about the importance of improving client-relation processes, how to create a customer-centric organization, and the different methods for measuring customer satisfaction, including the Net Promoter Score and the Customer Effort Score. If you liked what you heard in this episode, consider reaching out to Beverly! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn