Podcast appearances and mentions of denise cagan

Many small business owners have experienced pouring money into campaigns that simply don't connect with their audience and just don't bring in results. In our latest episode, we're joined by Debbie Oster, a brand and marketing strategist who helps businesses transform those scattered efforts into a focused plan, tailored to their customers.    If you are a small business owner who's overwhelmed by marketing options and unsure where to invest your resources, you'll want to listen. Together, we explore why a solid strategy is the foundation of effective marketing and how to move beyond random tactics. We also discuss key strategies for impactful marketing, including:    Clarifying your business goals to inform your marketing objectives.    Deeply understanding your target audience's struggles and aspirations to create compelling messaging.    Getting strategic about where to focus your marketing spend for the best return. Developing messaging that resonates by speaking to your ideal client's desires.    Tune in to discover Debbie's expert insights on how to stop the cycle of ineffective marketing and start building a strategic foundation that will really move the needle for your business! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Failed organizational changes can cost you more than just time and money. In our latest episode, we're joined by Shantera Chatman, a seasoned consultant renowned for her expertise in change management and organizational culture. She's collaborated with major organizations like NASA, Toyota, Lexus, and UNICEF, helping them navigate complex transitions and ensure new initiatives truly take root.    If you're a leader, manager, or business owner guiding teams through change, you'll want to listen. Together we explore why successful change demands more than just new tools and how to master the human side of implementation. We also discuss key strategies for effective change, including: Driving user adoption and engagement with new systems.    Developing strategic communications that resonate with diverse audiences.    Harnessing cultural awareness for better organizational alignment.    Recognizing how personal "Mind Shifts" influence leadership.    Integrating technology like AI while maintaining the human connection.    Get ready for actionable insights to lead change more effectively! linkedin.com/in/shanterachatman linkedin.com/in/PowHerConsultinginstagram.com/ShanteraChatman About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Want to learn how to build a sustainable nonprofit that makes a real difference? In our latest episode we're joined by Dr. Shantell Chambliss, the founder of Nonprofitability, a business that elevates nonprofits through expert program design and strategic funding development. She is also the founder of Dress for Success Central Virginia, an affiliate of the international nonprofit organization that empowers women to achieve economic independence by providing a vital network of support, professional attire, and the development tools to help them thrive in work and in life.      If you're a founder of a social enterprise or a nonprofit and want to create a stronger community impact, you'll want to listen. Together we explore organizational resiliency and its direct link to sustainability, especially for organizations reliant on external funding. As well as key strategies for nonprofits, including: Developing impactful programs that attract funding. Creating effective strategic plans to guide growth. Prioritizing financial diversification and sound financial management. Establishing a solid operational backbone to ensure efficiency. Get ready for actionable insights to strengthen your nonprofit! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Scaling your small business doesn't have to mean sacrificing your sanity.  In our latest episode, we are joined by Annette Lee, Founder and President of Provider Insights, where she shares her secrets to building strong teams, nurturing client relationships, and making data-driven decisions by leveraging her time and talent.  Listen now for practical advice and real-world examples to help you scale smarter. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Want to learn how to stop trading hours for dollars? Join us as we chat with Kareen Walsh, a visionary business strategist, author, and podcaster who helps entrepreneurs turn their vision into 7 figure businesses.  Learn how she cloned herself with AI, leveraging cutting-edge technology to create an app that delivers her coaching expertise on-the-go—the innovative Hey Kareen App!  In our latest episode she joins our host Denise Cagan to share her insights on: Breaking free from the "trading time for money" trap. Developing a CEO mindset to scale your business. Building a conscious business that aligns with your values. Overcoming fear and avoiding burnout. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Tired of feeling drained by difficult clients?  Sometimes, letting go is the best way to grow! Listen now as our host Denise Cagan shares her candid insights on a topic many small business owners avoid: firing clients.  It certainly may seem daunting and even counterintuitive; after all, we all want MORE clients, which means more business! But what if some clients are actually hurting your organization? In this episode, Denise explores 3 key reasons why parting ways with a client might be the smartest move. Ready to build a prosperous business with a client roster you LOVE?  Tune in now for practical advice and real-life examples to help you make those tough decisions. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

You can have the most innovative ideas and strategies, but if you lack emotional intelligence, you might fall short of your leadership potential. Join us for an insightful conversation with Erica Emmett, founder of FYR Consulting (pronounced fire) and a certified Gallup Strengths coach, as she shares her expertise on the power of emotional intelligence in the workplace. With a diverse background spanning law, veterinary medicine, and recruitment, Erica brings a unique perspective on navigating the human dynamics of leadership. Learn to build trust, navigate difficult conversations, and create a more productive workplace through enhanced self-awareness, empathy, and communication. Discover how emotional intelligence and a growth mindset drive success in today's business landscape. Don't miss this episode packed with valuable insights and practical strategies to enhance your leadership skills and unlock the full potential of your team! You can connect with Erica via LinkedIn https://www.linkedin.com/in/erica-emmett/ About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a textThink you landed your dream job? A few weeks ago, a very excited young woman contacted Denise Cagan regarding an email she received from Denise's company offering her a very attractive position. The problem was that her company was being impersonated! In this episode, Denise explores how today's increasing reliance on technology has made the job market a prime target for cybercriminals. These constantly evolving threats are having a negative impact on both job seekers and businesses.  Want to learn practical advice about the tactics used by online imposters to target individuals seeking new opportunities and companies looking to expand their workforce? Denise shares how to spot red flags in unsolicited job offers, protect your personal information, and verify the legitimacy of opportunities. She also provides useful advice for employers on strengthening online security measures and safeguarding their reputation against impersonation scams. Don't become a victim! Listen now to learn how to navigate the job market safely and effectively. Report suspicious activity to the Internet Crime Complaint Center: https://www.ic3.gov/ About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a textJoin us in this fascinating conversation with Dr. Sandy Fiaschetti, founder and managing partner of Lodestone People Consulting. She is an expert in organizational psychology, specializing in leadership development, assessment, and coaching. Her focus is on optimizing people-related systems, including organizational culture, employee engagement, talent management, and executive coaching. In this episode, Dr. Fiaschetti joins our host Denise Cagan to share valuable insights. They discuss how organizations can identify, develop, and place the right leaders to achieve their strategic objectives. Click play and discover the importance of a data-driven, customized, and holistic approach to leadership development. Learn how her firm utilizes scientific methods and psychometric assessments to provide objective insights into leadership capabilities. As an example, imagine a leader struggling to manage an argumentative employee. How should a leader react to effectively address the situation and contribute to a positive work environment? The answer lies in this episode.  Dr. Fiaschetti is on a mission to bring the big-company secrets of organizational psychology to small and medium-sized businesses just like yours. Listen now to discover how she can make an impact in your business! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a Text Message.Tired of hiring candidates who look great on paper but can't deliver? The cost of bad hires in time, money, and morale is staggering. But what if there's a better way? Robyn Grable, an award-winning advocate for veterans, disabled individuals, and those deserving of a second opportunities, joins us to reveal how business owners can beat the hiring crunch with skills-based hiring. As a Navy veteran and CEO of Talents Ascend, Robyn has spent over 30 years in HR, championing underserved talent pools.  In this episode, she shares her expertise on: Skills-Based Hiring: Discover how this approach opens doors for talented individuals who may not fit the conventional mold. Tapping a Diverse Pool of Talent: Learn how focusing on skills fosters a more inclusive workforce with the exact skills you need.  Overcoming the Challenges: Get practical advice on rethinking job descriptions, using skills assessments, and providing ongoing training. Filtering for the Right Fit: Explore how to ensure candidates not only have the skills but also align with your company culture.  Tune in to discover the future of hiring and how you can tap into a wider range of talent to drive innovation, growth, and lasting success for your organization. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Send us a Text Message.Are you feeling the flames of burnout licking at your heels? You're not alone. In this episode, we're diving deep into the fiery depths of entrepreneurial exhaustion with a woman who's not just an expert, but a survivor.  Meet Julie Bee, burnout strategist, and author of the groundbreaking book, "Burned: How Business Owners Can Overcome Burnout and FUEL Success."  With over 15 years in the trenches, Julie has been hailed by AP News, Fast Company, and Forbes for her uncanny ability to transform businesses and reignite passion in their leaders. But her biggest transformation? Overcoming her own burnout.  Don't let burnout consume you – hit play and reignite your passion for success.    https://thejuliebee.com About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Get ready to embark on an enlightening journey with Denise Cagan, where you'll be informed, inspired, and empowered. We uncover Cagan's insights and experiences, sharing expertise on leveraging virtual assistants in today's AI-driven landscape. From starting out as a humble cleaning company to evolving into a thriving provider of virtual business support, Cagan has effectively utilized VAs to catalyze growth across various industries. Denise shares strategies for scaling their business through strategic networking and discusses how they empower small businesses through insightful podcasting. We also explore Cagan's consulting endeavors and future plans, offering invaluable insights into operations and hiring practices. Prepare to be inspired by client success stories that highlight the profound impact of virtual assistants on business growth and success. Join us as we delve into the value proposition of virtual assistants versus in-house employees, exploring cost savings, flexibility, access to global talent, and scalability. Cagan underscores the practical benefits that make VAs an attractive choice for entrepreneurs seeking to optimize their workforce. Let's cover actionable steps for success, emphasizing the importance of documenting processes and nurturing leadership development within organizations. Stay tuned for our first episode, where we explore Cagan's remarkable transformation and set the stage for an exciting series ahead. We're happy you're here! Like the pod? Visit our website! Start your trial on Simplified!

You can have great processes and technology, but if you don't have the right people-power you will fall short of your goals. Join us for a fascinating chat with Jennifer White, an industrial engineer and process optimization pro from The MJW Group. She'll share how she helps businesses run smoother, using data and a deep understanding of how people interact with systems and technology. Learn how to make smarter decisions, improve your processes, and navigate the tricky waters of technology adoption. We'll also talk about the challenges of leading teams in today's fast-paced world and how to adapt your workforce to stay ahead of the curve.Don't miss this episode packed with practical tips and strategies to make your business thrive! You can connect with Jennifer via LinkedIn. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Have you ever wondered how the hours you spend sitting each day might be silently sabotaging your health? Sitting for extended periods can lead to many health issues from poor posture to chronic pain. Today's guest discusses women's health, corrective exercises, and the impacts of prolonged sitting. For more than 17 years, Holly Beebe has empowered women of all ages to achieve greater fitness, health, and confidence. Her expertise spans across various life stages, from adolescence to post-menopause. Holly holds a bachelor's degree in exercise science and is certified in massage therapy, pre and postnatal corrective exercise, and precision nutrition. In this episode, Holly emphasizes the importance of strengthening core muscles, preventing posture-related issues like back pain and disc problems. She also shares proactive measures such as stretching at desks, and regular movement breaks to counteract sedentary lifestyles. Ready to get up and get moving? Holly is offering a special introductory training package for listeners interested in personalized fitness sessions: https://www.massagebook.com/escalate-wellness/massage/deals/Intro-to-Training-podcast-special/142431About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

How can overcoming entrepreneur isolation and fostering authentic social connections lead to greater well-being and success? Today's guest shares tips on building a thriving support network that fuels both your professional and personal journey.  Meet Melissa Wesner, licensed clinical professional counselor and founder of LifeSpring Counseling Services, a group counseling practice in Maryland. As a Brainspotting Consultant, she helps entrepreneurs overcome business challenges and feel more connected. In this episode, Melissa dives into her journey as a therapist and entrepreneur, highlighting the distinct paths of therapy and business. She stresses the importance of social connections for entrepreneurs' well-being and emphasizes authentic networking through engaging activities like online office hours, team-building cruises, and even goat yoga!  To learn more about Melissa, her work, and her journey, tune into her podcast!About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Have you ever experienced the chaos of a poorly executed onboarding process of a new hire? Today's guest is a training expert focused on small business optimization.  Dr. Tonya Robertson is the owner of Focused Training Solutions, where she assists business owners with the complexities of the onboarding process, ensuring a smooth start for new hires. Tonya's path to entrepreneurship started during her experience working in corporate America. Soon she realized she was missing the flexibility owning her own business could provide. In today's episode, Tonya stresses the significance of effective onboarding to reduce stress for owners and new hires and shares tips on how to optimize existing resources before introducing new tools to accommodate clients' varying needs.  To learn more about Dr. Tonya Robertson and her journey, check out her LinkedIn!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Imagine you could pack one backpack with life lessons, not textbooks. What would you fill it with, and where would you travel to learn them? From Northern Ireland, Bermuda, Vienna, and more, today's guest has learned many valuable life lessons on her worldwide adventures.  Meet Meg Seitz, Founder and CEO of toth shop, a communications agency that focuses on the human and holistic approach to branding, marketing, and communications. Meg is also the author of “You Are Something New,” a 10-chapter book reflecting on her personal and career experiences over the last 20 years. She encourages letting go, trusting the journey, and being willing to say “yes.” In today's episode, Meg and Denise dive deep into worldwide lessons, branding, humanizing communication, adapting to change, and more. This is an episode you don't want to miss!  Enjoyed what you heard? Connect with Meg on LinkedIn or reach out to her via email! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

In a world where profits often take precedence, how are business leaders embracing their social responsibilities? Today's guest has donated over four million bras globally, making essential items accessible while promoting environmental sustainability.  Elaine Birks-Mitchell, CEO of The Bra Recyclers focuses on circular economy principles by recycling and reusing bras to prevent landfill waste. Recognizing a community need, Elaine balances social impact with sustainable business practices. Beyond The Bra Recyclers, Elaine mentors students on social entrepreneurship and plans to offer consulting services on zero waste initiatives soon. In this episode, Elaine and Denise dive deep into data-driven sustainability, pricing strategies, the importance of reliable revenue streams for nonprofits, and much more. It's time to make a living for your giving! Ready to start making an impact? Sign up for the HundredX campaign by May 7th for a chance to win a $100 dollar gift card for FREE this Earth Month! Text "FEEDBACK" to 90412 or follow this link to sign-up. When asked which organization you are supporting, please select The Undie Chest, Inc. from the dropdown menu. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

What is adversity? It's life's way of testing whether we're worthy of an epic comeback story we're destined to tell. Today's guest is the definition of a persistent, self-made woman. As a single mother working in accounting, she faced numerous obstacles, ultimately leading her to resign from her job and embark on a journey of establishing her own thriving business. Meet Nesha Pai, CPA, owner and CEO of Pai CPA, LLC, and author of the award-winning book “Overcoming Ordinary Obstacles”. She is also an international speaker, motivating women and entrepreneurs to pursue their dreams by providing them with the necessary tools to conquer obstacles in their path. In this episode, Nesha spills stories of adversity to inspire others and offers words of wisdom for female entrepreneurs juggling multiple businesses. Looking for more tips on how to kick adversity to the curb? Check out Nesha's podcast, Piece of the Pai!About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As an entrepreneur, how are you building, scaling, or growing your business? Maybe you're focusing on one or all. Today's guest shares how she uses shortcuts to help businesses succeed at all three! Beate Chelette is the author of “Happy Woman, Happy World,” a book dedicated to sharing the challenges that working mothers face and how the lack of a code amongst women is detrimental to their personal development as leaders. Beate dishes about her experience as an immigrant, entrepreneur, and business leader. Despite facing many obstacles from employee betrayal to natural disasters to personal loss, she refused to give up. Beate's experience has inspired her to help other people make their impact in this world.  Through her business The Women's Code, Beate helps businesses grow and scale by providing specific strategies tailored to their needs. As founder and Growth Architect, she creates strategies and designs process maps and blueprints for leaders who want to maximize their profits and scale their impact.  If you're interested in an Opportunity Assessment with Beate, click here! Don't forget to mention this podcast episode for priority service! Further, we encourage you to take the “What's Your Talent Worth?" quiz to calculate the value of your talent in the market.  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Can you imagine losing half your body weight? In today's episode, our guest opens up about her journey, recounting experiences as a wife, mother, former nurse, and business owner. She reflects on how these diverse aspects of her life have intricately shaped the professional she has become today. Amy Singleton, founder of Hite Digital, shares her journey in which she lost half her body weight by undergoing bypass surgery. She discusses how she found purpose in life after struggling with her weight, health, and a divorce.  In 2019, Amy started Hite Digital, a digital marketing agency that serves small businesses, helping turn their websites into lead generating machines. She finds joy in watching others' dreams come true and is passionate about helping business owners find their purpose and improve their lives. If you're not sure what your next step should be or just find Amy's story interesting, this episode is for you!  To learn more about Amy and her journey, check out her podcast Queen's Lead! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Transparency strengthens business accountability. As business owners, it is important to hold your business accountable for its actions, decisions, and impact on society. Unfortunately, there is a lot of dishonesty in the US Financial System including crimes like tax fraud and money laundering. To combat these dishonest practices, the Corporate Transparency Act was created.  Today's guest, Shahara Wright, business law attorney and owner of The Wright Firm, works with small businesses and nonprofit organizations as general counsel, helping with legal and business strategies, including entity formation, mergers and acquisitions, investor packages, and contracts. In this episode, Shahara defines the Corporate Transparency Act and the importance of filing a Beneficial Ownership Information report (BOI). She not only files BOI reports for her current clients but also supports small business owners through her blog and website, providing valuable information on the Corporate Transparency Act. If you're unsure of how to file a BOI report, or just looking for insights on the Corporate Transparency Act, this episode is for you!  To learn more, feel free to contact Shahara via her website!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Failure, a word often associated with a lack of success, but have you ever heard of a success story without a little bit of failure? As business owners, it is important to embrace failure as it keeps us humble, makes us stronger, and is inevitable. Today's guest shares a unique perspective, suggesting that failure is not a true defeat but rather an opportunity for learning and growth.  Alane Boyd is a serial entrepreneur, passionate leader, and a high-growth founder. In today's episode, Alane discusses her failures, how she overcame them, and how she is now helping others overcome their failures. Alane is the CEO of Arvo Answers, an AI-driven company helping businesses implement project management systems and automation tools. Through her work, Alane hopes to shift perspectives on failure and uplift those who feel like they've failed by sharing her experiences. If you're looking for tips on how to better handle your failures and turn them into steppingstones, this episode is for you! Looking to learn more about Alane and her work? Check out her LinkedIn!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are your team members experiencing a sense of purpose in your company? Recognizing and fostering employee motivation is important for enhancing the overall employee experience. It's essential for employees to see the connection between their roles and the larger organizational goals. Today's guest emphasizes the significance of purpose within an organization and cultivating a culture in which employees feel appreciated. Sonya Shelton, a member of the Forbes Coaches Council and a certified master corporate executive coach, serves as the CEO of Executive Leadership Consulting. Her business is dedicated to co-creating exponential growth for companies by aligning purposeful strategy and passionate culture. Sonya provides tips on measuring trust and passion within an organization's culture and offers guidance on bringing these qualities to life. If you're concerned about employee burnout or lack of motivation, this episode offers valuable insights on fostering a more engaged work environment. And for those interested in building their dream team, Sonya's masterclass, Red Thread Leadership ™, is a must! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are you a spontaneous spender, a meticulous planner, or something in between? As an entrepreneur, mastering the art of budgeting and forecasting is essential to your business's success. In 2024, you likely have goals in mind such as income targets, client acquisition, or profitability. In this episode of Denise's Opinions, Denise shares the difference between a budget and a forecast and how to use each plan effectively. Denise emphasizes the importance of embracing data despite its intimidating nature and highlights how data is the foundation for effective financial decisions. Understand the alliance between budgeting and forecasting and learn why regular assessments are key to financial success. Whether you've set ambitious goals for the year or simply have a vision in mind, join Denise as she navigates a business owner's financial game plan! Looking for more insights and tips on budgeting and forecasting? Register for Denise's next webinar: “Unleash Success in 90 Minutes: Your Blueprint for Sales and Marketing Triumph” set for Thursday, January 25th. See you there! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As a business owner, are you prioritizing your employees' well-being? With the evolving needs of the workforce, it is important to consider what your employees value beyond their day-to-day tasks. Today's guest speaks on the importance of prioritizing mental health in the workplace.  Meet Autumn Collier, founder of The Well Woman, LLC, specializing in supporting women with anxiety, depression, relationship concerns, and life transitions. In this episode, Autumn emphasizes the significance of contentment rather than constantly chasing happiness. She advocates for establishing boundaries between work and personal life to foster a healthy mindset. Autumn lives by her motto, “Why not?” —encouraging individuals to pursue their dreams and goals without fear and hesitation. If you're looking for tips on how to reduce workplace stress and create a compassionate culture around mental health, this episode is a must-listen!  For more tips on mental health, tune into Autumn's podcast, Lady and the Couch. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

In the wake of significant changes witnessed in recent years, a remarkable shift in the workforce has unfolded. With the retirement of Baby Boomers and a rise in Gen Z workers, businesses must really consider what employees value. Join Denise as she dives into the current trends in the workforce, shedding light on their effects on both employees and employers.  Denise explores the positive and negative aspects of workforce trends, such as the rise of remote and hybrid work models. She emphasizes how these new approaches can enhance overall well-being while also acknowledging their potential impact on mental health. From the importance of cultivating soft skills to the value of gathering employee feedback and championing diversity initiatives, Denise provides insights on creating a more enjoyable workplace and navigating through transformative changes. Catch valuable tips for preparing for the changing workforce in this episode of Denise's Opinions!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are you a business owner who finds it challenging to strike up conversations with new people? You're not alone! In today's podcast, our guest sheds light on the crucial role of human connection in the sales industry. She dives into how her curiosity became the cornerstone of her sales expertise and emphasizes the significance of focusing on the right activities to drive sales success.Nancy Calabrese, founder of One of a Kind Sales, brings a unique perspective to problem-solving through consultative selling. Her company not only engages in cold calls but also provides coaching to business owners on the art of effective cold calling. If you're keen on exploring the benefits, challenges, and proper techniques of phone prospecting, this episode is a must-listen!If Nancy's perspectives and experiences have piqued your interest, you can discover more about her by visiting her LinkedIn.About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Mastering communication goes beyond just words, especially in the business world. If you're an entrepreneur, finding the balance between effective communication and staying true to yourself is crucial. Today's guest takes us through her experiences with both verbal and nonverbal communication, emphasizing how honing nonverbal skills can significantly enhance verbal communication. Rachel Cossar, founder of Virtual Sapiens, shares her unique journey delving into nonverbal expression. Drawing from her background as a dancer, she unravels the layers of human communication beyond spoken language. Through her initiative, Virtual Sapiens, Rachel aims to help teams grasp the important connection between performance, communication, and expression. Discover how Virtual Sapiens elevates human coaching by leveraging AI to provide valuable feedback on presence and communication!For more insights into Rachel's journey and Virtual Sapiens, you can check out her LinkedIn page. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

In this Episode, Troy Trewin explores two decades of entrepreneurial insights with Denise Cagan, founder of DCA Virtual and a cleaning business. From initial missteps to sustainable growth, Denise shares wisdom on self-care, culture, and effective sales. Dive into hiring challenges, personal impact, and mentorship lessons on this journey of small business growth.   Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here   Troy asks our special guest about their journey's start and defining success, their industry reconsideration, and the most challenging phase in business growth. He inquires about their love for small business growth, key habits for owners, and insights on team building, wins, mistakes, and advice. And a snapshot of the final five Grow A Small Business Questions: Denise, a seasoned entrepreneur, shares that the hardest thing in growing a small business is sales, it can be a challenge. She shares her journey from denying her role as a salesperson to mastering sales conversations. Discover how she navigated client relationships, set boundaries, and ensured the right fit. Denise shares that her favorite business book is "Emeth Emails" as a game-changer early in her career. This timeless gem provided insights crucial for her growth journey. Denise shares that podcasts and online tools for professional development are running her podcast, "Nurture Small Business," Denise also tunes into others like Rachel Cook's. She emphasizes the value of continuous learning for entrepreneurs. Denise's top recommendation for growing a small business is adopting a project management system like Asana. Learn how it keeps sanity intact, streamlining tasks and team collaboration. One advice she would give to her younger self on starting her business is to have a mentor but be flexible in choosing one. Mentorship, coupled with adaptability, can fast-track success.   Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

As a business owner, do you feel it is your responsibility to be an expert in every aspect of your business? If you answered yes, you are not alone! Today's guest shares her experience as a female business owner and how she dealt with overvaluing expertise and striving for perfection. Sara Shelton, founder of PassionFruit Professional Coaching, shares insight into why women, more often than men, struggle with asking for help or admitting they don't know something. Covering topics such as corporate culture and self-confidence, she provides guidance on overcoming perfectionism, building complex relationships, and improving confidence. Learn from Sara's personal experience of launching her own coaching business, so you can be ahead of the game!About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As an entrepreneur, you might be struggling to figure out how to balance your life as a business owner. It sure was a challenge for me! That's why today's guest is here to share her own underdog story, along with the importance of having a support system and being transparent while running a business. Tanya Alvarez founded OwnersUP to provide support to entrepreneurs who feel overwhelmed and overworked. From time management to accountability, Tanya provides insights and examples on how to overcome challenges as an entrepreneur. Want to learn how you can use tools such as goal recipes, time analysis, the four layers of accountability, and the “rap” method to improve your efficiency? Tanya shares how to do it all in this episode! To learn more about Tanya and her business, you can check out OwnersUP on LinkedIn. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Have you ever contemplated what could be holding your team back from unlocking their true potential? Our guest today reveals that the key to this puzzle lies within effective communication. You might be skeptical, assuming that your business already has a well-crafted communication strategy in place. However, our guest shines light on how even the best communication practices can gradually morph into toxic barriers, preventing individuals from expressing their true thoughts and intentions.  Meet Marsha Acker, a coach, speaker, podcast host, business owner, and today's guest. Her company, TeamCatapult, exists to “help leaders be more effective, collaborative, and adaptive as they grow their teams, lead change, and achieve their desired results.” To say the least, listeners are in for a treat as Marsha delves into structural dynamics layer by layer, sharing how business owners can use this approach to analyze employee communication. Learn how confronting childhood experiences and creating a space where teams can be vulnerable could transform conversations and improve team dynamics.  For more information on effective and collaborative leadership strategies, tune into Marsha's podcast, Defining Moments of Leadership. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Ever felt the cold grip of uncertainty choke your ambitions as a business owner? Denise Cagan, CEO of DCA Virtual Business Support, has walked that path and emerged victorious. In a candid chat, she takes us on her journey of transforming a faltering business into a successful venture within a year's span. Her secret weapon? A trio of mentors, coaches, and advisors. Denise also recounts her experience of transitioning from a sole proprietorship to an S corp, a costly error that taught her the value of sound knowledge and resources in making substantial business decisions. Learn from her experiences, avoid the pitfalls, and chart your own course to success. Who is Denise Cagan?   Denise Cagan is the Founder of DCA Virtual Business Support. Her company offers VASuperheros, social media management, graphic design, and website support for growing businesses. Denise Cagan started her first company while still working as a QA Manager at Coca-Cola. After a year of doing both, she moved on to become a full-time business owner at DiCi Services. She grew DiCi for 10 years, selling it in 2011. At that time, Denise established a second and third company. Only one of these remains today, which is her current business. She attributes her success in navigating the business world to her strong operational and management style and being an incredible business advisor. Denise graduated from James Madison University with a BS in Quality Systems Development. Connect with Denise Website: https://dcavirtual.com/ FB: https://www.facebook.com/DCAVirtual/ LinkedIn: https://www.linkedin.com/company/dcavirtual/ IG: https://www.instagram.com/dcavirtual ———— I love connecting with Work at Home RockStars! Reach out on LinkedIn, Instagram, or via email  Website

Want to build a more equitable workplace? It starts with employee buy-in, and what better way to do that than through pay transparency? Lucky for you, today's guest is passionate about equitable pay and is here to share alternative pathways for advancing your business and team. Sally Loftis, managing partner of Loftis Partners, shares the importance of disentangling performance management from compensation and how it influences employee retention and productivity. She highlights the significance of employee buy-in and communication when implementing changes related to pay. Her stance on addressing pay equity within an organization emphasizes the need for curiosity and collaboration, not blame and judgment. Get better equipped to lead your team with effective communication and foster a workplace built on trust.  Follow and subscribe to my monthly LinkedIn newsletter, Fully Human | Resources Subscribe to my monthly email newsletters here  Follow me on LinkedIn Visit the Loftis Partners About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Are you aware of the impact your habits have on your finances, relationships, business, and health? In today's discussion, not one but two experts in the field of physical and financial wellness join the show to discuss the importance of understanding our habits, how to change them, and how they impact all aspects of our lives. Elizabeth Colen, owner of Ms. Fit One and Jaqee Cooke, owner of Heart Soul Money shed light on the transformative power of group training programs within companies, offering insights into how these programs can elevate employee well-being, strengthen loyalty, and drive improved performance. Moreover, they highlight how even small businesses can invest in alternative benefits that promote well-being, fostering a healthier work environment where employees feel valued and thrive.  Join us as we explore the profound connections between habits, well-being, and success!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

About Denise Cagan: Denise Cagan is the Founder of DCA Virtual Business Support. Her company offers VASuperheros, social media management, graphic design, and website support for growing businesses. Denise Cagan started her first company while still working as a QA Manager at Coca-Cola. After a year of doing both, she moved on to become a full-time business owner at DiCi Services. She grew DiCi for 10 years, selling it in 2011. At that time, Denise established a second and third company. Only one of these remains today which is her current business. She attributes her success in navigating the business world to her strong operational and management style and being an incredible business advisor. Denise graduated from James Madison University with a BS in Quality Systems Development. Check out the latest episode of our Conversational Selling podcast to learn more about Denise. In this episode, Nancy and Denise discuss the following:Denise's definition of a VA superhero. Recognizing the undervalued role of virtual assistants in sales.Overcoming entrepreneurial fear: transitioning from offline to remote business.Exploring accountability methods for successful remote work. The rewards of having a remote staff.Reviewing potential pitfalls associated with remote work.The advantages to the business owner of having a remote staff. Key Takeaways:  In the world of Executive Assistant, KPIs are a little bit hard to come up with.When you're doing it by yourself, it's so much simpler, but when you have a team, it becomes less simple.We have mental health benefits because, without that, I'm sure you know that if people aren't doing well outside of work, they're going to carry that into work.When people come to us for services, when they try to negotiate less than our six-month minimum, they're not fit, and I try to very politely tell them that they're not.Keep asking questions. " VA has a few names that people recognize: virtual assistant, executive assistant, virtual executive assistant, virtual office assistant. A VA superhero is somebody who comes in and basically takes things off the plate of a business owner, a CEO, the president of the company, or someone in the C-suite. So, you're busy, you've got day-to-day things going on, and as you are a small business and you start growing, those to-do things become more. And that's exactly what these people do for you. Take those off your plate." – DENISE"We have had to guide team members on how to maximize their time. We have a very flexible schedule first off, okay, so, and we use a system for them to clock their time, so we know their time down to the second. So, one of the things is that they sometimes feel like they need to be on all the time. We explain to them, no, that's the purpose of having a flexible schedule. We don't expect you to respond in three minutes to an email because part of the prep we do is explaining to people what the response time would be. So, prepping them, and that seems like such a small thing, but that really, really goes to how they just manage their day. And if they're starting to feel burnt out because they feel like they're having to be on for all day, they're only paid for the hours they work, that's, you're going to have a lot of turnover." – DENISE "The thing is that you have to be a good communicator and a good listener. It goes with anything. You have to be willing to have even the tough conversations, the ones that are not easy. Because sometimes you need to dig in and find out what they're not telling you. I know you can relate to that. And I know that because you do Conversational Selling and it's the “Who, What, Why” digging in and finding out the pain points. It's the same thing for your team members." – DENISE Connect with Denise Cagan:LinkedIn: https://www.linkedin.com/in/denisecagan/DCA Virtual Business Support: https://dcavirtual.com/ Try Our Proven, 3-Step System, Guaranteeing Accountability and Transparency that Drives RESULTS by clicking on this link: https://oneofakindsales.com/call-center-in-a-box/  Connect with Nancy Calabrese: Twitter: https://twitter.com/oneofakindsalesFacebook: https://www.facebook.com/One-Of-A-Kind-Sales-304978633264832/Website: https://oneofakindsales.comPhone: 908-879-2911 LinkedIn: https://www.linkedin.com/in/ncalabrese/Email: leads@oneofakindsales.com 

The Small Business Administration (SBA) has a 5% goal to contract with women, yet 44% of small business owners are women. That doesn't add up! Ultimately, the government is failing female business owners. So, how do we take a stand for these small business owners? By allying together.  In today's episode of Denise's Opinions, Denise stirs the pot, sharing her beliefs surrounding how we, including herself, have failed in allying for women-owned businesses. She cites the challenges of the certification process along with the lack of understanding of program requirements by federal contracting agencies. Denise also suggests ways that we can take part in allying with women business owners. She even shares how she plans to utilize her podcast to be a better supporter of female business owners!  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Does human psychology prevent business owners from budgeting and forecasting to meet their business and personal financial goals? That's the question of the episode today as Financial Strategist, Yasnay Montalvo, discusses how our minds influence our finances.  Yasnay talks about the Profit First methodology and how it affects our decision-making. Through sharing unique techniques to bring nonverbal communication to the surface, she identifies how you can evaluate your decisions when it comes to your finances. Your experiences are what drive you to make choices in your business, especially when it comes to money. It's a psychological journey, and Yasnay comes with the hard knowledge on how to navigate it.  Want to learn more? You can visit her website, Micro Business Catalyst, or sign up to take a free class with Yasnay on the Principles of Putting Profit First! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Studies have shown that nearly 50% of business owners do not take vacations. Do you fall into this category? Intentionally stepping away from the office is important for your mental health and can reduce stress. If you haven't guessed by now, today's episode of Denise's Opinions is all about why business owners need to take the time to disconnect from their companies.  Fear of missing out (FOMO) and an ingrained hustle mentality can make it difficult to step away. Denise shares her suggestions on how to empower key employees so you can step away, what outsourcing certain administrative tasks looks like, and provides other resources on disconnecting from your business confidently. As mentioned in this episode, here are a few resources that can help you navigate stepping away from your business:  https://nurturesmallbusiness.buzzsprout.com/900445/12462342-getting-down-and-dirty-in-your-business-operations-with-victoria-pelletier  https://dcavirtual.com/why-ignoring-a-vacation-will-cost-you-time-and-sales/  https://nurturesmallbusiness.buzzsprout.com/900445/12214008-does-your-team-allow-you-to-confidently-step-away-from-your-business About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

One of the top fears business owners have is selling. Will your products or services market well? Will you make enough money? We are here to put those fears to rest! In this episode, uncover the hidden key to increasing your sales as my guest discusses the importance of understanding human behavior and how it coincides with your company's sales.  Meet James Bond, a leading behavioral management specialist and today's expert guest. James brings to the conversation a variety of knowledge on strategies for effective communication and presentation: including the power of asking questions, how to structure them, and how to make ideas stick. This episode is sure to be a helpful crash course on improving your company's internal and external communication.  Interested in keeping the knowledge flowing? You can visit James's website to access more resources or schedule a time to chat with him. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Pay transparency laws are changing in some states. Is your state one of them? Get in the know and learn the importance of staying up to date on these laws in states where your company does business!  When dealing with pay transparency, it is a good idea to seek legal and HR advice, review compensation practices and employee handbooks, and communicate openly with employees about their compensation. Managers and leaders need to be prepared to have these conversations as well as be prepared to meet the legal requirements in the places we do business, which in some states also encompasses where we have employees or where we advertise for employees.  Get the resources you need for obtaining information on state laws and finding HR companies to review employee handbooks right here in this episode of Denise's Opinions! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

If your business is booming and you're looking to expand, chances are you're going to need access to capital. So, how hard, or easy, is it for a business owner to obtain money and resources when growing their business? My guest today is here to answer this BIG question!  Meet Mark Ritter, the CEO of MBFS, a credit union organization that specializes in providing loan services to credit unions, so they can provide crucial loans to people in their community. To say the least, Mark is the man when it comes to better understanding loans. Take a look inside the world of business assets as we discuss what you need to have in place to get approved for loans, best practices when it comes to handling your money, the ins and outs of credit unions, and how to become a member of one. We also delve into the misconception that credit unions only provide consumer-based services, how they have evolved to offer business loans, and our personal philosophy and commitment to helping small businesses grow! Did this episode spark your attention? You can learn more about Mark or loans and credit unions by going to his website! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Change is inevitable. But does it start with your organization or the people within it? With 70% of initiatives failing due to resistance from employees, organizational change must begin with preparing your team for change. My guest today is here to help better equip you to lead your team through organizational change!  Brian Gorman, of Transforming Lives.Coach, joins me to discuss the need for grieving and letting go during change, as well as the personal changes that can come with it. He shares models for building trust, communication methods, the importance of adjusting perception during change, and much more! Gorman says, “Knowing these universal patterns of how people respond to change won't make you immune to the impact of change; however, it will increase the likelihood of successfully navigating it.”   Ready to start putting change into action? Learn more about Brian by connecting with him on LinkedIn or Twitter.  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

As your business grows, areas of your business must evolve with it. So, it's important to reevaluate key areas of your business to ensure they still align with your business's goals. But what exactly are you supposed to look at? In this episode of Denise's Opinions, Denise unboxes her take on just that by breaking down the components of cross-functional brand alignment.  The conversation doesn't stop after the episode ends either. Denise wants to hear what you have to say! Reach out to her at pr@dcavirtual.com to set up a virtual coffee meeting and share your growth story, challenges, and successes. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Your customer service is the face and voice of your business. It has the power to make or break your clients' experience. My guest today is an expert when it comes to properly training and empowering front-facing employees to handle customer inquiries and complaints.  Beverly Hathorn, owner of Strategic HR Consultants , is a customer satisfaction guru with over 25 years of experience managing and developing teams. She looks at company culture, team collaboration, communication, and unity to spot opportunities for improvement to make a better journey for her clients.  Join the conversation to learn about the importance of improving client-relation processes, how to create a customer-centric organization, and the different methods for measuring customer satisfaction, including the Net Promoter Score and the Customer Effort Score. If you liked what you heard in this episode, consider reaching out to Beverly! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Nobody likes to hear the words downsizing or layoff when it pertains to business. As we all know, though, stuff happens. So, how do you handle it when it does? There may not be a definite answer to this question, but there are experienced opinions. And this episode is full of them!  Denise opens up about her past encounters with internal business restructuring, the anxiety that those what ifs can cause, practical recommendations on how businesses can address tough situations, and the importance of transparency and inclusion when laying off positions.  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Victoria Pelletier, nicknamed the Turnaround Queen due to her tenaciousness when parachuting into distressed markets or business. She has a passion for building strong leadership teams that foster company culture. Her process shows leadership teams how to attract and retain talent, create a strong employee value proposition, be clear with employees about what success looks like, measure performance holistically, and build trust with direct reports. Victoria's experiences span 20 years and include operations, mergers and acquisitions, and organizational turnarounds. Learn how Victoria overcame Imposter Syndrome early on in her career. This podcast touches on so many topics that are at the heart of small business: DEI, risk mitigation, shared service models, and how all this drives the bottom line.About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

Do you use artificial intelligence (AI) in your business? Should you be using it? Will Al replace our need for human positions in the workplace? In this episode, Denise paves the way to an open, question-evoking conversation on the history of Al and its many capabilities.  Al is a technology component built to think like we think, but how does it work? Denise shares her opinions and research on ChatGPT, using Al for hiring processes, and the effects of Al on human positions in the workplace, and more! Keep the conversation going by emailing Denise at pr@dcavirtual.com with how you are using Al technology in your business! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

The Small Business Administration (SBA) was created in 1953 by President Eisenhower and has not been reauthorized since 2000. Congress is currently considering reauthorizing the SBA. My guests today provide an exclusive behind-the-scenes pass on what modernizations to the SBA might look like and the importance of small business owners having a voice in Washington!Janetta King, Regional Director for GS 10,000 Small Businesses Voices, and Dane Stangler, Director of Strategic Initiatives at the Bipartisan Policy Center, have formed a partnership centered around policy research recommendations for small business owners. Learn about capital resources you may not have even known were at your disposal, how these developments pertain to you as a small business owner, legislation related to retirement security and medical leave, and small business advocacy!About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

Want to be able to step away from your business without feeling like it will implode? I know I do! As a small business owner, it can be challenging to implement a healthy work-life balance. The key is to build a strong team and empower them to step into their greatness. Learn the inner workings of inspired leadership and how to put processes in place that set your business up to thrive, even if you aren't there. Kerry-Ann Powell, the founder of Trafalgar Strategies, is an expert at solidifying the life you want to live as it relates to your business. She is also the author of “The 8 True Culprits Causing Chaos in Your Business” which you can download for free at nobusinesschaos.comAbout Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

We all know you can't build a car while driving it, but you can rebuild your business while running it. Does your business lack consistency? Do you feel stuck? Or maybe you need help restructuring your role so that things don't fall apart when you're not around? Today's guest is an expert when it comes to shaking up the old way of doing things in order to build your business to be scalable and sellable!  Tyler Horsley is the owner of Nuclear Networking, a business growth agency that reached the top 5% on the INC 5000 list. In this episode, he spills a few ingredients from his secret recipe for nurturing businesses to reach incredible selling points.  To learn more about Tyler and his recipe to sell, get your FREE copy of his book, Sell at First Sight. You can also email him or find him on LinkedIn.About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Ever dreamed of writing your own book, but the responsibilities of everyday life seem to make that dream impossible? Or maybe you like to read, but never actually finish a book because something always seems to interrupt? Yeah, me too. Today's guest has a solution to this literature problem! Mike Capuzzi, a nonfiction book coach and publisher for business owners, shares how you can extract important nuggets of information to create engaging, concise content that doesn't take weeks to read. He calls these types of books SHOOKS (short books). Designed to be read cover to cover in just one hour, you could turn your reading or publishing dreams into reality this year!  Mike is the author of 15 books, including two international Amazon # 1 Best Sellers. He is also the host of The Author Factor Podcast.  About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

It is all about the money in this episode. Do you have a financial guide or someone in your corner? Today's guest, Rylan Kimler of Net Profit CFO, is the ultimate behind-the-scenes guy when it comes to backing your company's finances. He makes cents of everything from balance statements to EBITDA to profit and loss. This chat is sure to spark your interest... literally!  About Your Host  DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.    Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. 

It is out with the old for our year-end Nurture Small Business final podcast episode. Deanne Duncan and Samantha Robbins, our fearless leaders here at DCA Virtual Business Support, join me as we chat about what we've learned from 2022. There were many lessons that we hope you also find valuable. Culture shifts, personal growth from adversity, and growing pains retaining our remote team. We'll tell you about the survey we developed that totally revamped our New Hire Orientation process to create more stability.  The duo shared their favorite podcast episodes. Both centered around mental health and positivity. You can check those out below.  Maintaining Mental Health as an Entrepreneur  Rewire Your Brain for Positivity They also revealed their favorite clients. There are so many; we didn't get to talk about ALL of them. So, we'll give them all a shout-out below.  Caja Holdings Cooley Creative Ms. Fit One Next Key Services Varkrz Favorite Daughter Go Beyond SEO Meg Seitz StoryStruck Marketing About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

Does your sales team have the autonomy and skill to identify your ideal client? And once identified, are they zeroing in on those ideal customers rather than spending time doing less profitable activities? Today's guest, Patrick Kagan of PK Solutions Group, puts forward the concept that your sales improve with proper alignment.  Aligning actions with your vision can improve your sales trajectory by 10%. That is significant for any small business. Not sure how? Listen in to learn more about how to identify the unique metrics for your business. Find out how to dig through the layers and ask questions that clear away the clutter that keeps your business focused on the wrong KPIs so you can, finally, land on the correct KPIs to motivate your sales team.  Patrick is also a podcast host of Sales Hindsights with Patrick Kagan and the author of Sell the Difference. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

Small businesses experience a host of employee challenges: The Great Resignation, Quiet Quitting, and now, Quick Quitting. Leadership is left to battle a toxic work culture – sometimes created by the business, and sometimes inherited. How do we listen better to our employees and respond to issues? How do we create a work environment that employees want to be a part of?  Today's guest, Stuart Berman, is the co-founder of RSA Risk Management and Investigations and ReZolveX.com. Their highly trained agents listen to and investigate employees' concerns from a smart phone app. The process is fact-focused and gives actionable solutions to workplace issues. Listen to discover how they're championing healthy workplace environments. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

A company culture, like a garden, is cultivated by everyone. With the proper setup, cultures can flourish and grow in the right direction. Gustavo Razzetti, CEO of Fearless Culture, shares his methods for laying the groundwork for a growth-oriented culture.  Start by throwing out those “stinky fish;” problems within the organization that only get more rotten the longer they are ignored. Next, don't mistake busyness for productivity. A toxic culture can turn simple processes into long, stressful ordeals. Learn more about healthy culture adjustments and check out Gustavo's book Remote Not Distant. There, you'll find even more insightful tips to help your hybrid remote team thrive. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Once trust is lost, it's difficult to get it back. How can business owners foster trust and open communication with their teams? Shantera Chatman, President of PowHer Consulting, returns to the show to teach us how. Shantera works with businesses of all stripes to pinpoint cultural gaps and communication breakdowns. Her immersive experiences and guided listening sessions have helped strengthen teams and set them on the path to positive change. Find out how empathetic listening can repair bridges in your organization. Don't forget to check out our last talk with Shantera on Women's Equality Day! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Errors in shipping and fulfillment can seriously drain your business's budget and your customers' patience. That's why Irina Poddubnaia created TrackMage, a software that automatically corrects many points of failure in the e-commerce experience. After operating a fulfillment center in China, Irina found that typical methods of supply chain management needed an update. Quality features like customer contact info verification and real-time tracking are taking the headache out of the customer experience. Find out how Irina developed TrackMage, how it's reducing the impact of failed deliveries, and how to get your e-commerce business off the ground. Be sure to check out Irina's free ebook that will show you how to increase your sales on any budget! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

When professional women inspire and uplift each other, they can accomplish incredible things. Tonia DeCosimo, President and Editor-in-Chief of P.O.W.E.R. Magazine, is dedicated to recognizing and empowering women in business. From celebs and icons to everyday working women, P.O.W.E.R. gives them a platform to network and share their achievements.  Tonia has interviewed some truly remarkable women, including stars like Susan Lucci, Gloria Gaynor, and Christie Brinkley! Hear about Tonia's interview stories, along with her tips for connecting with celebrities. The next awards gala will be held May 18th, 2023, in The Mansion at Oyster Bay. Women from countless industries will gather to celebrate and form new connections. To apply for the 2023 P.O.W.E.R. Icon Award, or nominate another woman entrepreneur, send Tonia an email! About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

Did you know FOUNDER'S FATIGUE exists?How much does it contribute to my SMALL BUSINESS STALLS?Patrick Kagan, Author of "SELL THE DIFFERENCE" spends some time with Denise Cagan, founder of DCA Virtual Business Support, to examine the workload demands of small businesses, and offer solutions to the founders of those businesses, as they battle founder's fatigue.Connect with Denise at www.dcavirtual.comPatrick opens the door to higher levels of income and satisfaction in  his book, "SELL THE DIFFERENCE" as one of many options to develop personally and professionally in sales and as a small business  - your copy awaits you here: https://pksolutionsgroup.com/product/sell-the-difference/Want more growth as a professional?  SCHEDULE YOUR FREE CONSULTATION WITH ME: https://calendly.com/pksolutionsgroupOr, just choose "SHOP" at https://www.pksolutionsgroup.com , and purchase your own individual edition of bonus content from any of our podversations.©2021 -2022 PK Solutions Group. All rights Reserved.Not to be distributed for commercial use without express permissionEnjoy the easy to understand, and practical approach to improving yourself, and therefore, the world around you, both personally and professionally.   Patrick gives you the support, now make hiring his team your next  priority to move toward the best results and most positive changes you could imagine.Support the showSupport the show

Have you ever considered the labor, emissions, and cost of a package delivered to your doorstep? With the explosion of online shopping since the pandemic began, supply chain sustainability is a huge concern. CEO of Paccurate James Malley has made it his mission to optimize packing and reduce emissions from shipping. Paccurate is a digital solution to wasted packaging and shipping labor. Their software has saved acres of cardboard and millions of dollars in distribution costs. Listen to find out how their AI-driven software works and the impact it's having on retail shipping. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

Rarely do women deal with the monster that money is in their heads. What is the money monster? Listen as business consultant Olivia Jaras takes us through an exercise that uncovers your feelings about money. Until you start owning how you relate to money, you will have limited success with funding your business and approaching investors.  Olivia strongly recommends reaching out directly to those who could be an asset to your company and creating partnerships. Partnerships are more than just money; they're also resources and connections. Rather than directly asking for funds, approach potential partners with your mission and values. Angel Investors are more likely to invest when your business supports a cause that resonates with them.  Tune in to learn more about how to talk to investors, connect with incubator programs, and obtain grants. Be sure to check out one of Olivia's favorite books, Happy Money to start unravelling money anxiety. About Your Host DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn

When you put your company mission first, it will shape every facet of your business. That's how Ryan Margolin, CEO of Professional Hair Labs, grew his family business to the industry exemplar it is today. Pro Hair Labs began with two words in mind: consumer safety. This value made such a splash in the company that its ripples are still felt throughout the beauty industry. Their integrity has informed every business decision. Choosing to follow the strict EU manufacturing guidelines, even when distributing in the US, and taking swift action against counterfeiters being chief among them. Find out how Pro Hair Labs incorporates their mission all the way down to the marketing strategy.  About Your HostDCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan. LinkedIn 

I think you will find my guest to have valuable insight about helping business owners hire, train, and retain high-value staff to help you take your business to the next level. Quality Assurance Manager at Coca-Cola turned entrepreneur, Denise Cagan, of DCA Virtual Business Support, my guest today. She has owned one business or another for 20+ years. Denise was running a virtual workforce before the pandemic forced companies to do so. Listen in to hear what she has to say about sustainability of staff in the hybrid and remote business models. Here are a few questions I asked Denise Cagan that you will benefit from by listening to her interview: • When hiring support team members, you always want to find the A Players to be on your team, of course. In order to find the best people, what exactly would a game plan for success look like? • What do you need to do differently, if anything, in the interview process for a virtual person and a person who would be physically in your office, or a person who might be virtual and in the office? • What tools have you found helpful to manage your remote team? (How do you hold them accountable and know exactly what they are doing for you?) • What technology recommendations do you have for helping business owners and their staff be as effective and efficient as possible as a team? • Now that you've hired your talent, what is the best way to train them, so you only have to teach them something once (ex. Having them create/update a procedures manual)? You can find my interview with Denise Cagan at https://itunes.apple.com/us/podcast/the-business-accelerator-accountability-productivity/id1404647880, and on most podcast platforms and in most English-speaking countries. Subscribe and get new episodes as they are released. To learn more about Denise Cagan and how her business might be able to help you with your staff needs, go to https://dcavirtual.com/about-us/. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or you can find The Accountability Minute on most podcast platforms and in most English-speaking countries. - Subscribe to my high-value short business success tips and resources Blog (https://www.accountabilitycoach.com/blog/) - Subscribe to my YouTube channel with business success principles (https://www.youtube.com/annebachrach) - Connect with me on Facebook https://www.facebook.com/TheAccountabilityCoach) - Connect with me on Linked-in thttps://www.linkedin.com/in/annebachrach) - Connect with me on Pinterest (https://pinterest.com/resultsrule/) - Connect with me on Instagram (https://www.instagram.com/annebachrach/) I'm author of 5 books, including Excuses Don't Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

The pandemic's impact on business has highlighted the need for today's workforce (and employers) to be flexible and resilient in the face of adversity. Working from home has become the new normal for many businesses in order to sustain operations in the face of the pandemic.Now that most COVID-19 restrictions have been lifted, many businesses are altering the work-from-home setup by adopting remote or hybrid work. In a setting like hybrid work, it is important that the lines of communication and the expectations of the team are clear. The question now is, How can you maintain engagement among your virtual workforce?It is far more challenging to keep a virtual workforce engaged and collaborative than it is in a regular office environment. it requires intentionality to foster a positive work culture where employees are empowered and encouraged to think creatively, their feedback and suggestions are valued, and most importantly, they have a strong working relationship with their team. Giving them time to build relationships within their team is important to maintaining engagement and fostering collaboration.In this episode, we are joined by Denise Cagan, Founder, and CEO of DCA Virtual Business Support. She has been successful in navigating the business world, and now she uses her strong operational and management style, along with her excellent business advisor skills to aid small business owners in achieving their goals. She does this with the assistance of her tech-savvy team of project managers and virtual assistants.Listen to our conversation where Denise shares with us how she was able to sell her previous business of ten years, the value of creating a syllabus for new hire orientation and screening for a virtual workforce, determining where to invest in technology for your business operations needs, and so much more! Listen to Episode 609 to learn more!Thriving Points:When you have a really small business, the problems of your clients or the problems of your team sometimes inherently become your problems without you even trying to. -Denise CaganI am very creative when it comes to finding out how to pull things together and make them work a little bit better. -Denise CaganIf you want people to feel engaged in working as a team and collaboratively,  you do need to give them that time to do that. -Denise CaganSometimes, people with very good intentions will give you misinformation. -Denise CaganOther Resources Mentioned:DCA Virtual Business Support WebsiteThe E-Myth Revisited by Michael E. GerberAbout the Show:     Women Thriving in Business features candid unscripted conversations with entrepreneurs, business experts, authors, and academics aimed at contributing to business success. This weekly show provides interviews with business leaders who have built, grown, and are thriving in business. Nikki A. Rogers, host of the show, also discusses achievements, lessons learned, and advice for aspiring business owners to develop the mindset, strategies, and connections necessary to thrive in business. Whether you are just starting or you have been in business for decades, WTiB offers inspiration, strategies, and resources to help you THRIVE in business.Connect with Nikki:LinkedInInstagramYoutube

Denise Cagan explains the key ways to maintain motivation among remote team members.

In the new media landscape, podcasting has become the name of the game, and many people are playing it in different ways and at different levels. As a business owner or creator, it can be difficult to break into the podcasting space. How do you take the first step as a podcaster? Corinna Bellizzi, host of Care More Be Better and creator of The Mediacasters has in depth experience with all things podcasting, and wants to help you be competitive, learn to podcast better, or even just get started. Whether you are hosting or being a guest on a podcast, Corinna has great tips on how to network, hone your skills, be flexible, and increase the all-around impact of your podcast experience. Don't forget to check out The Mediacasters' latest project, PodTease! They showcase all kinds of indie podcasts by highlighting their best content just for you. About Your Host DCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan.   LinkedIn

Trust is a two way street. In business, how do you foster trust between leaders and team members? This week we're joined by Liz Cortes, cofounder of RebelFish, to share horror stories of broken trust. Missing paychecks, steamrolled boundaries, and unfulfilled promises add up to unstable working relationships. But it's not all doom and gloom; we also dive into ways to strengthen the trust in your team. Much like a personal relationship, it's all about communication and setting boundaries. Be sure to keep up with Liz's work after the show! She plans to launch a podcast for people who work with their families and spouses. About Your Host DCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan.   LinkedIn

As the market landscape continues to evolve, flexible leaders stay afloat. Sarah Miller, CEO of Axis Entertainment, has firsthand experience navigating rapidly changing business plans. As a strategic public relations company, Axis creates unique brand experiences for their clients' best merits to shine through. Hear the story of how she created the Media Excellence Awards, started her own PR firm, and began the Media Maven Podcast. Throughout her career, Sarah has found ways to adapt to new technologies, ideas and opportunities as they came. As a leader in experiential marketing, she embraces what the future of the industry has to offer. As Sarah can attest, you can still be strategic even when your roadmap is unclear. About Your Host DCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan.   LinkedIn 

Your business needs help, but how do you attract the ideal candidate for the job? Jamie Van Cuyk, owner of Growing Your Team, knows the ins and outs of hiring the right team members. The key is knowing the ROI of each hire. Is this a role that will bring your business more revenue or bring you more sanity? How can your job posting attract the right candidates, and also deter the wrong ones? Why should you specialize your roles instead of looking for a jack of all trades? Find the answers to all these questions and more in this week's conversation. Jamie is also the host of the podcast Growing Your Team. Her podcast is for small business owners seeking to grow their company with the help of new talent and skilled team members. About Your Host DCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan.   LinkedIn

As business owners and entrepreneurs, it can be easy to be obsessive about our work and forget to take care of ourselves and the other aspects of life. Join us and Colin McIntosh of Sheets and Giggles as we discuss steps you can take to optimize your mental health! Our work is important, but it should be viewed as a means to an end, not the desired outcome itself. We explore the importance of taking steps to improve and maintain your mental well-being, and how optimizing your mental health can make you a more effective business owner and entrepreneur. About Your Host DCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan.   LinkedIn

In this episode, our guest is Denise Cagan, owner of DCA Virtual Business Support. You will hear how to build a remote team from the ground up, while not sacrificing culture or productivity.Denise Cagan started her first company while still working as a QA Manager at Coca-Cola. After a year of doing both, she moved on to becoming a full-time business owner at DiCi Services. She grew DiCi for 10 years, selling it in 2011. At that time, Denise established a second and third company. Today she owns and operates, DCA Virtual Business Support. Her company provides support for growing businesses for their administrative and creative needs. *************************************************************************

Organizational change doesn't have to be a painful process. Bladen Group CEO and Change Management Advanced Practitioner Nikki Rogers explains how to navigate change management. Along with being the wonderful host of Women Thriving in Business, she's an expert in organizational transformation. She takes a top-down approach to create change roadmaps for companies in transition. How do you navigate the hidden ripple effects of major upheavals like procedure adjustments and mergers? Who are the people with the most power to help guide your team? And most importantly: What books has Nikki been reading lately? About Your Host DCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs. Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support. Connect with Denise DCA Virtual Business Support website. View and listen to Podcasts with Denise Cagan.   LinkedIn

Reels, highlights, and stories are all key features that Instagram offers. They're also the most underutilized by businesses. Prithvi Madhukar, aka The Marketing Nomad, is here to show us how to work your Instagram profile! Show your audience a whole new side to your business by sharing behind the scenes posts. Capture their attention using short videos to showcase your product or service. Learn how to take advantage of these features, as well as how Prit sets goals and maintains a healthy mindset. About Your HostDCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.  Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University.  She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support.Connect with DeniseDCA Virtual Business Support website.View and listen to Podcasts with Denise Cagan.  LinkedIn

Every year, businesses around the world lose over $4 trillion to fraud. Without the right safeguards, it's easy for fraud to slip between the cracks. GrowthForce President and CEO Stephen King help business owners spot opportunities to fix those cracks. Whether you run a multimillion-dollar enterprise or a fledgling nonprofit, separation of duties is a must. As Stephen puts it, the person who writes the checks should not be the same person who reconciles the bank account. Learn how to spot the red flags of business fraud.About Your HostDCA Virtual Business Support President Denise Cagan has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.  Denise is recognized as a facilitator, problem solver, and builder. She enjoys speaking to business groups about social media for small businesses and motivating remote and work from home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University.  She has extensive experience in helping small businesses grow through outsourcing solutions providing administrative, creative, marketing, and website support.Connect with DeniseDCA Virtual Business Support website.View and listen to Podcasts with Denise Cagan.  LinkedIn

Today Denise Cagan shares the key indicators that small business owners are ready to hire administrative support to create more time and business growth. Listen in as Deborah and Denise discuss common administrative tasks that consume time, how to determine the value of an activity, and the key steps you should take before hiring administrative support. Denise Cagan started her first company while still working as a QA Manager at Coca-Cola. After a year of doing both, she quit her job in corporate America and began working full time in her new company, DiCi Services. She grew DiCi for 10 years and then sold it.   Denise concurrently established a second and third company: DCA Virtual Business Support and Life ConneXions Expos. Unfortunately, the latter fell flat and closed within six months. As often happens with failure, many valuable lessons were learned.     Her current company, DCA Virtual Business Support, offers virtual assistance for administrative and creative activities to growing businesses. Off-loading these functions enables small business owners to develop and expand their organizations. “We believe in small businesses and the families they support. We are dedicated to helping small business owners attain growth and exceed their goals.”     She attributes her success in navigating the business world to her strong operational and management style.   You can connect with Denise in the following ways: Instagram @dcavirtualbusiness     Twitter @DCAVirtual     Facebook @DCAVirtual       LinkedIn   @denisecagan     LinkedIn Company DCA Virtual Business Support   Youtube DCA Virtual Business Support      Are you a CEO dealing with change? Part inspiration, part strategy, I've created this resource for CEO's who leading their team through a rapid transition and looking for a resource and guide to help them stay confident, focused, and a mentor for others. You can download it here: https://mailchi.mp/coviellocm/the-ceos-compass See omnystudio.com/listener for privacy information.

Board members, committee chairs, and volunteer leaders are all important pieces to helping make your organization run smoothly. In this episode, I'm chatting with Denise Cagan, president of DCA Virtual Business Support. Her company has been providing behind-the-scenes administrative support for many years.If you've been wanting to implement or increase the support and education you offer your membership leaders, then this episode will hopefully give you some things to consider!Connect with Denise:https://dcavirtual.com/****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration, and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

Throughout this podcast, we've heard people mention the SharpSpring platform several times. And now, we have the opportunity to understand how business professionals can use this software system effectively. In today's episode of the MORE podcast, Ricardo is joined by virtual agency founder Denise Cagan to discuss the platform SharpSpring. Denise has been a business owner for over 20 years. She started her first business (a cleaning company) while working simultaneously as a lab supervisor for Coca-Cola but ultimately left Coca-Cola to pursue her business full-time. Not one for downtime, Denise immediately started DCA Virtual Business Support after selling her cleaning company in 2011, which she continues to run today. How can SharpSpring help your business? SharpSpring is an all-in-one platform that functions as a CRM, a social media tool, drip campaign creation, or anything else your business might need. Comparable to Hubspot, SharpSpring condenses all your business efforts into one platform, making it more organized and easier to maneuver while providing analytics to further fuel growth and development. Denise's recommendation, however, is that you have a solid strategy in place before you use it. Because the platform is around $600/month (depending on your tier), it is well worth the investment, but only if you completely take advantage of what it has to offer. The platform is designed for businesses once they are beyond the startup phase and need a system to scale and grow. How is it different from competitors like Hubspot? The main difference is that Hubspot requires the buyer's website to be through Hubspot to take advantage of everything available on the platform. With SharpSpring, you aren't locked into one specific website location. Hubspot is just as robust and has a freebie version (which Sharp doesn't have). However, the free version should just be used to get your feet wet and doesn't offer everything you'll need. Denise's tips for using SharpSpring effectively: Take advantage of its ability to create landing pages and lead generation. Many overlook the fact that the platform can be used for onboarding new team members and clients. It can create a nurture workflow, where you develop the relationship with people who sign up for your white papers or regular campaign emails. Because it is all-in-one, Denise didn't need to use integrations. But SharpSpring can connect with social media platforms, Zapier, Salesforce, and many other tools if appropriate for your business. To check out what SharpSpring can do for your business, check out their website. Denise's final takeaway? If you aren't ready for an all-in-one platform like SharpSpring, try to integrate the platforms you currently use to make them work together effectively. To contact Denise, visit her company website to send a message or check out her podcast, Nurture Small Businesses. Denise's Book and podcast recommendations: Book of Secrets by Deepak Chopra The Four Agreements by Don Miguel Ruiz Start with Why by Simon Sinek Who by Geoff Smart Buzzsprout's How to Start a Podcast  MORE by Ricardo Berrris

Complete 42-Point SEO Checklist: https://dragon-digital-marketing.com/offers/seo-checklist.htmlEpisode shownotes: https://www.dragon-digital-marketing.com/podcast/episode-50/on-page-seo-techniques-ep-50.htmlGet The Free Buyer Persona Template: https://dragon-digital-marketing.com/offers/buyer-persona.htmlIn this podcast episode, you'll learn how to make your website rank in Google without any technical knowledge.You can optimize your web pages directly on the page without knowing how to code. There are a handful of simple things you can do to optimize your pages and get more free, organic traffic to your website that you can convert to paying customers.We'll walk you through on-page SEO step by step, so you can feel confident about implementing on-page SEO after listening to this episode. Tune in now!All episodes: https://dragon-digital-marketing.com/podcast/podcast.html Support the show (https://paypal.me/DragonDigitalM1)

743 - Admin Support for Growing Companies with DCA Virtual Business Support's Denise Cagan

Profit from Legal Interview: Denise CaganIn this episode of the Profit from Legal Podcast, host Noel Bagwell interviews Denise Cagan, founder of DCA Virtual and host of the Nuture Small Business podcast. In the interview, Denise shares some of her insightful advice for getting the support your business needs to grow and get stuff done. Tune in for that, and find out how to round out your support team! Denise Cagan (LinkedIn): https://www.linkedin.com/in/denisecagan/ DCA Virtual's Website: https://www.dcavirtual.com/ The Nurture Small Business Podcast: https://podcasts.apple.com/us/podcast/nurture-small-business/id1510400718Music Credit: Artist: Avaren Album: For Others' Use Song: “Precipice” License: Creative Commons — Attribution LicenseThis podcast contains attorney advertisement material.