Podcasts about copytalk

Technology Solutions Consultant Aida Dillman speaks with Jason Peplinski, Vice President of FP Wealth Management, Inc., located in Lincoln, Nebraska, about the usage of Copytalk in his financial business. Jason has over 8 years experience using Copytalk and describes how it has transformed the way his office conducts client interactions. Jason also shares some insight into integrations, not only with other applications, but with every day business routines.

Wären nicht mit unbegrenzter Sichtbarkeit und Reichweite fast all deine Probleme im Business gelöst? CopyTalk ist der Marketing-Podcast für alle Selbstständige und Unternehmer*innen, die sich unabhängig von Social Media mehr Sichtbarkeit, Reichweite und Profitabilität aufbauen wollen. Als kreative Marketing Strategin unterstützt dich Sarah Herzog in den einzelnen Episoden dabei, dein Business überzeugend und nachhaltig zu präsentieren, um mehr potenzielle Kund*innen und Mitarbeitende auf dich aufmerksam zu machen. Du erfährst, wie du mit überzeugenden Worten, Texten und strategischem Content echtes Interesse weckst, sodass du tatsächlich mehr deiner Angebote verkaufst und dein Unternehmen attraktiver für neue Mitarbeitende darstellst. Folgende Themen stehen in diesem Podcast im Fokus: Copywriting, Werbetexten, Storytelling, Marken-Kommunikation, Social Media freies Marketing, Content-Marketing, E-Mail Marketing, Business Strategien und ehrliche Einblicke hinter die Kulissen. ________________________________________

Es ist viel passiert und der Podcast hat eine kurze Pause eingelegt. In der heutigen Episode nehme dich mit in die letzten 6 Wochen meines Lebens. Welche Learnings ich daraus mitgenommen habe, welchen Hustle und Aktionismus ich hinter mir habe und was Klarheit, Fokus und das Befolgen der eigenen Ratschläge für einen Impact haben können, genau darüber sprechen wir heute. Du erfährst, wie es mit CopyTalk weiter geht, was sich ändert und am Ende wartet noch eine kleine Überraschung auf dich. ________________________________________

In dieser Episode ziehen wir gemeinsam ein Fazit! Nach mehr als 50 Episoden CopyTalk und fast einem ganzen Jahr Podcasting, verrate ich dir die Learnings und absoluten Vorteile, die ein Podcast für dich und dein Unternehmen mitbringen kann. #52 Außerdem wird es auf diesem Kanal ab nächster Woche einige größere Änderungen geben. Welche das sind und du hier künftig erwarten kannst? Das erfährst du in dieser Episode von CopyTalk.

#47 Warum verkauft dein Social Media Content nicht? Warum zieht dein Content nur Menschen an, die dein Angebot zwar brauchen, aber nicht kaufen können oder wollen? In dieser Episode von CopyTalk sprechen wir über das Nutzungsverhalten deiner Zielgruppe auf Social Media. Wir besprechen wieso dein „catchy“ Content keine investitionsbereiten Kunden anzieht und natürlich, was du alternativ tun kannst, um künftig mehr kaufinteressierte Menschen auf dich aufmerksam zu machen.

#43 Denkst du schon länger über einen Ausstieg aus Social Media nach? Willst du dein Business nicht länger von willkürlichen Algorithmen abhängig machen, aber dir fehlt der letzte Impuls jetzt wirklich einen Schlussstrich mit dem dauer-online-Hustle zu machen? Fragst du dich, wie potenzielle Kunden dich finden sollen, wenn du Instagram & Co. den Rücken kehrst? Oder glaubst du, dass du ohne die sozialen Netze deine Reichweite komplett einbricht? Die Hauruck Aktion bringt dich bei diesen Überlegungen nicht weiter. Was du brauchst, ist ein smarter Plan, mit dem du Schritt für Schritt deinen Ausstieg aus Social Media strategisch gestaltest. Und genau diesen 3 Schritte Fahrplan bekommst du in dieser Episode von CopyTalk.

#42 Kennst du diese Weisheiten auch??? „Kundengewinnung über Social Media funktioniert für jeden total einfach!“ … oder…. „Du kannst direkt über die sozialen Netzwerke verkaufen“ Genau diese Sätze bringen so viele Selbstständige dazu, sich einen Business-Account auf einem oder mehreren Social Media Kanälen anzulegen. Die Ernüchterung trifft viele Unternehmer:innen jedoch hart. Schnell mal einen Sale hier und da… funktioniert für die Wenigsten. In dieser Episode von CopyTalk drehen wir mal gemeinsam die Botschaften der Social Media Agenturen um. Ich stelle also nicht die Frage, wie viel du mit SoMe verdienen kannst, sondern wie viel Geld dir entgeht, wenn du erfolglos und sinnbefreit deine wertvolle Zeit fürs Dauerposting verschwendest.

#41 Warum ist es für dein Business sinnvoll einen YouTube Kanal zu starten? Was brauchst du um einen YouTube Kanal zu starten, der dir echte Reichweite und Sichtbarkeit bringt? Welche Funktionen von YouTube kannst du nutzen, um mehr Kunden auf dich aufmerksam zu machen? Und mit welchem Investment solltest du rechnen, wenn du in diesem Jahr noch mit deinem YouTube Kanal startest? Alle diese Fragen und noch viele weitere wird Julia Panzilius in dieser Episode von CopyTalk beantworten. Sie ist erfolgreiche Podcast und YouTube Marketing Expertin und stellt sich kompetent einem riesigen Fragenkatalog, rund um den beliebten Content-Kanal. Julias Website: https://julia-panzilius.de/ Oder schreib' ihr direkt: mail@julia-panzilius.de

#37 Lohnt es sich noch einen Podcast für dein Business zu starten? Welche gravierenden Vorteile kann ein Podcast für dein Business und dein gesamtes Marketing haben? Mit welchen Investitionen (Zeit und Geld) musst du rechen für einen erfolgreichen Podcast? Welche Potenziale bietet ein eigener Podcast und vor allem welche Trends warten im Jahre 2024 auf alle (zukünftigen) Podcast Hoster? Alle diese Fragen und noch viele weitere wird und Julia Panzilius in dieser Episode von CopyTalk beantworten. Sie ist erfolgreiche Podcast und YouTube Marketing Expertin und stellt sich kompetent einem riesigen Fragenkatalog, rund um den beliebten Content-Kanal.

#36 Das Jahr 2023 neigt sich dem Ende entgegen und es ist Zeit zu reflektieren und einen Blick zurück auf das Business Jahr zu werfen. In dieser persönlichen Episode von CopyTalk erzähle ich dir, welche Learnings für mich hinter den riesigen Ereignissen aus diesem Jahr stecken. Wir sprechen unter anderem über Erkenntnisse aus: - Launchergebnisse - Unternehmensneugründung - Veränderungen im Business - Social Media Ausstieg - mentale Gesundheit ____________________

#27 Online Marketing ändert sich gerade rasant. Wenn du auch über 2024 hinaus noch deine Kunden online von deinem Angebot überzeugen möchtest, dann solltest du in den nächsten Jahren nicht mehr nur auf Blogartikel pokern. Warum sich die Ära des Bloggens allmählich dem Ende nähert, nach welchen Kaufkriterien deine Zielgruppe künftig eine Kaufentscheidung (für oder gegen dich triff) und auf welche Strategien du meiner Meinung deinen Fokus legen solltest, erfährst du in dieser Episode von CopyTalk. __________________________________

#20 Meine Instagram-Community hat abgestimmt: In der heutigen Episode von CopyTalk soll es um das Thema Preise gehen. Dafür habe ich dir 3 konkrete Fragen mitgebracht, die dir eine Grundlage liefern, um überhaupt erstmal ein Gefühl für deine Preise zu bekommen. Wir sprechen darüber, welche versteckten Kosten für dich bei deiner Preisgestaltung relevant sind. Genau dafür habe ich dir auch ein ganz konkretes Rechenbeispiel mitgebracht, was du ganz easy für dein Business anwenden kannst. Und natürlich geht es auch um die Frage, wie du deinen Preis nun selbstbewusst kommunizierst. Was für deine Preiskommunikation eine Grundvoraussetzung ist, wie du mögliche Hemmung abbaust und Routinen aufbaust. Im Anschluss an die Podcastfolge hast du also alle Grundlagen, um deinen Angebotspreis direkt festzulegen und selbstbewusst über deine Lippen zu kriegen. Schnapp dir also Zettel und Stift und los gehts! Let's copy talk!

#18 Du weißt um die Macht von Video Content. Du weißt, wie wichtig sicheres Auftreten vor der Kamera ist, um in deinen Live Formaten und Webinaren überzeugend zu verkaufen. Und dennoch gibts da immer noch Fragezeichen in deinem Kopf? Unsicherheiten, die davon abhalten, dieses Format vollends für dein Business auszunutzen? In dieser Episode von CopyTalk erfährst du 5 konkrete Tipps, wie du selbstbewusster und sicherer vor der Kamera und vielen Menschen sprechen kannst. Ganz konkret geht es um folgende Themen: - Vorbereitung, um vor der Kamera Vollgas geben zu können - Wie du nervige "ähms" aus deinem Wortschatz streichst - Wie du deine Stimme einsetzt, um professioneller zu wirken - Welche Mimik und Gestik für deine Videos geeignet sind - Welche Fehler du vermeiden solltest, wenn du selbstbewusst über Videos verkaufen willst ___________________________________________

#17 Wenn du gerade am Anfang deiner Selbstständigkeit stehst, ist diese Episode von CopyTalk ein Gold Nugget für dich. Anhand eines Kundenbeispiels gehen wir Schritt für Schritt eine 5 Punkte-Checkliste durch, mit der du dein Business von null an strategisch aufbaust. Ich erkläre dir genau, wie ich starten würde, wenn ich mein Unternehmen nochmal komplett neu erfinden würde. Also schnapp dir Zettel und Stift und setze die Learnings am besten gleich für dein neues Business um. Du erfährst ganz konkret: - Worauf du dich ganz zu Beginn in deinem Business fokussieren solltest - Wie du deine Prioritäten und To Do's richtig setzt - Welche Fehler du am Anfang unbedingt vermeiden solltest - Tipp und Tricks, wie du schnell an erste Umsätze kommst - Meine persönliche Erfahrung aus 10 Jahren Selbstständigkeit.

#16 Du hast dich frisch selbstständig gemacht, bist in den ersten 1-3 Jahren deiner Selbstständigkeit oder planst du vielleicht gerade dein eigenes Business zu gründen? Falls ja, dann wird dich ein Businessthema begleiten, wie dein Schatten: Wie gewinnst du am schnellsten und einfachsten Kunden? In dieser Episode von CopyTalk schauen wir uns deswegen zwei der beliebtesten Methoden der Kundengewinnung an. Den klassischen Leadmagneten und das alt bewährte Erstgespräch. Wir besprechen dabei ganz konkret: - Was ist ein Leadmagnet und was steckt alles dahinter? - Wie definierst du eine klare Strategie für deine Freebies - Wie funktioniert ein gutes Erstgespräch? - Conversionrate und Statistik hinter der Kundengewinnung - Vor- und Nachteile beider Methoden Und am Ende bekommst du als Business-Starter noch eine persönliche Empfehlung von mir, wie du auswählen kannst, welche Methode der Kundengewinnung heute für dich am besten geeignet ist. _________________________

#11 Kennst du das? Du hast ein geniales Coaching-Angebot entwickelt, beginnst es zu bewerben, bist total heiß darauf, mit deinem Wissen deinen Kunden wirklich etwas zurückzugeben. Und dann kommt ganz schnell die bittere Ernüchterung. Die ersten Kaufeinwände trudeln ein und du hörst nur noch: - Das ist ja viel zu teuer. - Bist du sicher, dass mir das Coaching am Ende etwas bringt? - Ich bin nicht sicher, ob ich das Programm wirklich schaffe. - Ich bin nicht der Typ für so einen Kurs. - Jetzt gerade passt es nicht, vielleicht später. In dieser Episode von CopyTalk schauen wir uns deswegen die 4 häufigsten Kaufeinwände deiner Kunden an, die dir in deinem Coaching Business immer wieder begegnen werden. Du lernst, wie du diese authentisch und selbstbewusst entkräften kannst, sodass du mehr deiner Angebote, Produkte und Dienstleistungen verkaufst und das ganz ohne Manipulation oder schmierige Verkaufstechniken. Egal ob für deine Erstgespräche, Strategie-Calls, Launches, Sales Pages, Webinare und co. mit den Tipps aus dieser Folge wirst du die gängigsten Zweifel deiner Kunden ehrlich und souverän in Luft auflösen. _________________________

Welche Stellschrauben hast du in deiner kreativen Selbstständigkeit als Beraterin, Expertin oder Trainerin, um langfristig mehr Kunden zu gewinnen und das Verkaufen deiner Angebote für dich nachhaltig zu vereinfachen? In dieser Episode von CopyTalk erfährst du 3 strategische Wege, wie du mehr Sichtbarkeit und nachhaltige Reichweite aufbaust, sodass du langfristig mehr deiner Wunschkunden anziehst. Du bekommst viele konkrete Tipps, was du noch heute in deinem Unternehmen umsetzten kannst, um diesem Ziel einen großen Schritt näherzukommen. Du erfährst: - Welche strategischen Hebel du zur Kundengewinnung nutzen kannst - Wie du Vertrauen und Identifikation bei deiner Zielgruppe aufbaust - Wie du dich von deinen Mitbewerbern absetzen kannst. _________________________

Hast du dich jemals gefragt, wie du mit einer unwiderstehlichen Salespage Kunden in Scharen anziehen und zum Kauf animieren kannst? In der neuesten Episode von "CopyTalk" erfährst du die 7 häufigsten Fehler, die du unbedingt vermeiden musst, um eine Verkaufsseite zu erstellen, die wirklich performt. Tauche ein in die Welt der überzeugenden Texte und lerne, wie du mit gezielten Strategien Kaufeinwände aus der Welt schaffst und deine potenziellen Kunden regelrecht dazu bringst, dein Angebot in den Warenkorb zu legen. Bereit für den Durchbruch in deinem Verkaufsgeschäft? Dann verpasse diese Folge nicht und starte zu einer unschlagbaren Salespage! _________________________

In dieser Folge von CopyTalk geht es darum, wie du deine Dienstleistungen, Coachings und Online-Produkte erfolgreich verkaufst. Besonders im Fokus stehen kostenlose Erst- oder Strategiegespräche und wie du die Conversion Rate dieser Gespräche deutlich steigern kannst. Ich teile mit dir meine 5-Schritte Methode, mit der mein Team und ich eine Abschlussrate von bis zu 90% erreichen konnten. Lass dir diese wertvollen Tipps nicht entgehen und höre jetzt rein, um deine Conversion Rate bei Erstgesprächen deutlich zu steigern und mehr von deinen Dienstleistungen, Coachings und Online-Produkten zu verkaufen. _________________________

Join me for another HerRise Salon Talk with Maree Moscati. Maree is the CEO of Copytalk and is an advocate for her employees. Let's talk about how the Pay It Forward in the Workforce.

Imagine having your prospect and client meetings so well documented that you can pick up exactly where you left off from the previous meeting or call. That would show your prospects and clients that you're really listening and paying attention to them. But, too often, advisors forget to type their notes after meetings. And the details that would've won the prospect or elevated the client experience vanish into thin air. Today, Matt is joined by Maree Moscati, the CEO of Copytalk, which is a premier dictation service company that uses live transcription to preserve your every word. They discuss the numerous benefits that proper documentation offers advisors –– from a client interaction perspective, task perspective, and compliance perspective! In this episode, you will learn: How documentation can help you provide more value to clients How Copytalk uses a combination of human touch and world-class technology to set them apart from mainstream speech-to-text software How Copytalk is engineered to meet the financial-service industry's rigorous standards of accuracy, privacy, and efficiency Maree's advice to advisors on how to market effectively in today's COVID-19 world And more! Tune in now to discover how a real-time transcription service like Copytalk can help you operate more effectively, save time, and wow your clients! Resources:  Top Advisor Marketing | Matt Halloran on LinkedIn | Maree Moscati on LinkedIn | Maree Moscati on Twitter | Copytalk: (866) 267- 9825

Imagine having your prospect and client meetings so well documented that you can pick up exactly where you left off from the previous meeting or call. That would show your prospects and clients that you’re really listening and paying attention to them. But, too often, advisors forget to type their notes after meetings. And the details that would’ve won the prospect or elevated the client experience vanish into thin air. Today, Matt is joined by Maree Moscati, the CEO of Copytalk, which is a premier dictation service company that uses live transcription to preserve your every word. They discuss the numerous benefits that proper documentation offers advisors –– from a client interaction perspective, task perspective, and compliance perspective! In this episode, you will learn: How documentation can help you provide more value to clients How Copytalk uses a combination of human touch and world-class technology to set them apart from mainstream speech-to-text software How Copytalk is engineered to meet the financial-service industry’s rigorous standards of accuracy, privacy, and efficiency Maree’s advice to advisors on how to market effectively in today’s COVID-19 world And more! Tune in now to discover how a real-time transcription service like Copytalk can help you operate more effectively, save time, and wow your clients! Resources:  Top Advisor Marketing | Matt Halloran on LinkedIn | Maree Moscati on LinkedIn | Maree Moscati on Twitter | Copytalk: (866) 267- 9825

Imagine having your prospect and client meetings so well documented that you can pick up exactly where you left off from the previous meeting or call. That would show your prospects and clients that you're really listening and paying attention to them. But, too often, advisors forget to type their notes after meetings. And the details that would’ve won the prospect or elevated the client experience vanish into thin air. Today, Matt is joined by Maree Moscati, the CEO of Copytalk, which is a premier dictation service company that uses live transcription to preserve your every word. They discuss the numerous benefits that proper documentation offers advisors –– from a client interaction perspective, task perspective, and compliance perspective! In this episode, you will learn: How documentation can help you provide more value to clients How Copytalk uses a combination of human touch and world-class technology to set them apart from mainstream speech-to-text software How Copytalk is engineered to meet the financial-service industry’s rigorous standards of accuracy, privacy, and efficiency Maree’s advice to advisors on how to market effectively in today’s COVID-19 world And more! Tune in now to discover how a real-time transcription service like Copytalk can help you operate more effectively, save time, and wow your clients!  Resources:  Top Advisor Marketing | Matt Halloran on LinkedIn | Maree Moscati on LinkedIn | Maree Moscati on Twitter | Copytalk: (866) 267- 9825 Brought to you by: iris.xyz

Today’s episode of In The Suite with Maree Moscati, CEO of Copytalk, is an inspiring one that you won’t want to miss! Maree is a leader in the financial services industry with over 30 years of experience and is the poster child for going all-in and finding something that ignites your passion. In this episode, she has so much sage advice on how to be a better person and leader.Maree is CEO of Copytalk, a mobile scribe transcription service that makes documenting your important information faster and easier than ever before. From CRM and API integrations to macros to fresh tech, Copytalk is making strides with Maree at the wheel. Whether she’s working with a financial advisor, an auditor, her live transcriptionists, in-house customer success team, IT team, and to other women in financial services, she is truly a servant of all people In The Suite.Maree is an icon with experience and qualifications that ooze from her essence. She holds FINRA Series 24, 7, & 63 licenses, has won coveted awards, and is one of the most celebrated female leaders in financial services. Maree is a proud mama and Soul Cycle fan! You won’t want to miss this valuable episode. Join the conversation to hear about:Intro to Maree (0:50)How Maree started in the fintech industry (06:05)Bringing back the “keep it simple” mantra (12:50)Documentation is not just for facts, it’s for relationship building (18:00)Copytalk’s announcement for a helpful copyrighted template (25:50)New Copytalk projects: language transcription and closed captioning (28:40)The power of live transcriptionists (33:40)Building a collaborative and connected team environment (37:15)Voice recognition and Copytalk’s “operator” feature (43:05)Maree’s deep passion for the FinTech industry (48:55)Moving up the ranks in the financial world (53:00)The power of supporting men and women in the industry (55:15)What Maree’s superpower is (62:10)Referenced MaterialsMaree Moscati - LinkedInMaree Moscati - TwitterCopytalk - WebsiteCopytalk - Dynamic WomenCopytalk Reg-BI Dictation Template Syncworks - Trusted and Experienced Sync Experts

Do you ever feel overwhelmed and can't seem to get a handle on all of the emails, correspondence, projects, delegated tasks you know are vital to your success?  Jimmy visits with Maree Moscati of Copytalk, Inc. and shares his team's use of the Copytalk App for iPhone that makes his life so efficient and how he saved more than $3,500 per month when his company performed transcriptions internally. You will gain insight into: • The use of a simple app that can replace personnel in your office to provide you correspondence, memorandums, to-do lists, reminders, and much more. • How to outsource tasks with confidence that are vital and important to your company's success. • Jimmy's 2nd Brain - Why its important you remove the ideas, notes, to-do's and other information from your mind and dictate it to be stored in Evernote or other archival systems. • Thinking about the various aspects of your business and how to leverage your resources to gain marketshare and maintain compliance with regulations impacting your business. • FREE - You can receive a complimentary, unlimited use 7-Day Trial of Copytalk by going to here:  www.copytalk.com/Jimmy. Thank you for subscribing to the podcast!  Please leave a rating and review on iTunes by clicking here:  https://podcasts.apple.com/us/podcast/live-a-life-by-design/id1458394765. Living life on your terms is the ideal lifestyle!  To help you achieve greatness in the form you desire, place "Listen to Live a Life by Design Podcast" on your weekly to-do list every Monday.  Each episode is loaded with helpful, practical and insightful tips, hacks, and strategies to accomplish your goals. A full transcript of this episode can be found at:  https://livealifeby.design/podcast/tools-make-life-simpler-rewarding/. Additional resources to help you with implementation, or to learn more on the subject, of the strategies and ideas mentioned in this episode can be found by clicking:  https://livealifeby.design/resource/book/.   To sign up for the FREE newsletter to gain greater clarity and insight to Living your Life by Design, go to  https://livealifeby.design/ and click the "Subscribe" button at the bottom of the page.  Subscribe today to give yourself something that provides you growth and opportunity to yield your Bigger, Better and Bolder YOU! The podcast is available on other platforms: • If you enjoy using Google Podcasts, click here:  https://podcasts.google.com/?feed=aHR0cDovL2ZlZWRzLnNvdW5kY2xvdWQuY29tL3VzZXJzL3NvdW5kY2xvdWQ6dXNlcnM6NTA3Mzk0MTgyL3NvdW5kcy5yc3M • If you prefer to listen to the podcast on Spotify, click here:   https://open.spotify.com/show/6oDHaMCCvoEutZ1Ac9Lqm4 To follow Jimmy's blog pertaining to all things in life that most important, click here:   https://livealifeby.design/living-a-life-by-design-blog/

Lou Tranquilli is the founder of Tranquilli Financial Advisor, an independent full-service financial firm that oversees $100 million in assets under management for 110 clients. Now focused on a niche that has helped triple his firm in under four years, Lou joins the show to discuss how his advisory firm has evolved over more than two and a half decades in business. Listen in as he explains how he is transitioning into the independent RIA channel after having started out as a traditional life insurance sales agent, as well as how he has structured his firm. You’ll get valuable tips for growing your business, hiring the right people, and more. For show notes and more visit: https://www.kitces.com/137 

AJ Mihrzad is a coach, speaker, author, podcaster and entrepreneur. He runs two businesses Life Fuel Fitness and Online Super Coach. He is the author of The Mind Body Solution: Train Your Brain for Permanent Weight Loss and uses the book’s lessons to improve the four main areas of his life:health, wealth, relationships, and happiness. AJ shares his inspiring story of transformation and tips for making the most of our time and our lives. Find Out More About AJ Here: Online Super CoachAJ Mihrzad on FacebookAJ Mihrzad on LinkedInOnline Super Coach Podcast@AJMihrzad on TwitterThe Mind Body Solution: Train your Brain for Permanent Weight LossLife Fuel FitnessRegister for AJ’s Coaching Seminars In This Episode: [01:34] - Daily rituals that AJ incorporates in his life and what he did today. [01:54] -  When AJ wakes up he does a 100 count meditation where he breaths in through his nose and out through his mouth. This allows him to take control of the day and prime himself to be present. [02:17] - He also journals about his previous day each morning. He also shares one thing he is grateful for and a win from the previous day. [02:41] - Then he showers and gets ready for the day while listening to a podcast or audiobook. He tries to maximize every moment in the day, and he even uses Copytalk for transcriptions as he drives to the gym.   [03:45] - While driving and dictating, AJ also creates his top 5 gratitude list with the top 5 things he is grateful for and he creates his morning pages which he learned from the book Bird by Bird. [04:25] - How it is therapeutic to talk things out and have another human on the other end of the dictations service. [04:31] - Then AJ works out at the gym before doing weights and cardio before he opens his laptop and starts his workday. [05:12] - AJ walks us through his breathing exercise. He breathes in through his nose and out through his mouth and mentally counts each breath until he gets to 100. [07:27] - The Muse meditation device and how it can help you get into a flow state. AJ just received this as a birthday gift last week. [08:37] - Tony Robbins and the power of peer groups. Change your peer group, change your life. [09:12] - How hanging out in packs makes the group similar. How we download the same wavelength of those that we are around. [10:06] - AJ looks at his life in four areas: Health, Wealth, Relationships, and Happiness. [10:23] - AJ has a business mentor who is 10 years ahead of him. He also belongs to a mastermind of high achieving coaches. How it is inspiring to be around these people, and how it changes AJ's perspective and how it allows him to grow. [11:34] - AJ has a professional bodybuilder as a workout partner. This forces him to be disciplined and hold himself to a high standard. [12:05] - For happiness spend time around positive people such as the people at a Tony Robbins seminar or connect with like minded people on social media. [12:38] - AJ is in the process of dating and hoping to find a great long term relationship. Being in the presence of those who have already achieved this helps him have the right role models. [13:26] - Stephan shares how he found Orion by creating a relationship vision before going to a Date with Destiny Tony Robbins event. [14:38] - Stephan was creating his vision board for the event. He connected to a higher power when he created his relationship vision. He also previously had a oneness experience in India which helped him to connect with his higher power. [18:10] - How your brain makes a permanent awakening shift at the oneness event. [23:36] - Praying for a person while giving them the Deeksha oneness blessing. The stronger you pray for them the stronger the blessing, you are like a conduit. Stephan gave Orion a Deeksha and 9 days later he proposed. [25:45] - Staying disciplined when traveling and not around AJ's mentors. Staying motivated by having a cheat day and getting everything out of his system. [28:34] - AJ has a background in nutrition and has tried tons of different diets. He mostly sticks with a paleo type diet and keeps the carbs and sugar low. [29:24] - AJ's feelings about the Bulletproof diet. How Dave rebrands things in a unique way. [31:09] - How cycling the bulletproof coffee off and on helps a lot. [31:35] - How AJ struggled with his weight and finally decided to get in shape and studied everything he could. He lost 60 pounds and wanted to help others do the same. [32:58] - How AJ started putting everything together and started creating his mind, body fitness philosophy. That is why he wrote the Mind Body Solution. Then he started his online business and coaching personal trainers. When he started business coaching he income doubled. Now he has his Online Super Coach business and his Life Fuel Fitness business. [38:52] - AJ shares info about his seminars for building a dream online coaching business and a more intimate seminar for becoming a celebrity coach. Here is where to register for either seminar. [41:52] - AJ is coming up on episode 100 of his podcast. He is planning a huge celebration and an awesome guest. Stephan also shares great ideas for the 100th episode. Links and Resources: Online Super CoachAJ Mihrzad on FacebookAJ Mihrzad on LinkedInOnline Super Coach Podcast@AJMihrzad on TwitterThe Mind Body Solution: Train your Brain for Permanent Weight LossLife Fuel FitnessRegister for AJ’s Coaching SeminarsCopytalkBird by BirdMuseTony RobbinsDate with DestinyTony Robbins I Am Not Your GuruTony Robbins Platinum PartnersOneness GroupsBulletproof DietThe Optimized Geek About Page    

As Founder and CEO of Mattson Enterprise, Inc. Glenn oversees an elite team of practice development consultants who provide solutions to agency leaders and salespeople facing the challenges of achieving extraordinary success in highly competitive and overcrowded markets. Glenn is an extremely sought after keynote speaker, a gifted and respected platform trainer, coach, advisor and author. He stated, “My business is helping my clients transform their business into a more efficient, productive and profitable one” Glenn’s background is that he helps his clients build a successful business comes from successfully building and selling his first business while he was still an undergraduate student. Glenn was so effective at generating new revenues for his business that it dominated the marketplace and was later sold for a multiple of annual revenues. After college, Glenn joined the Sandler Training organization. His early career was nothing to brag about. He made mistakes. Some costly. But, using the same systems he uses with his clients today, he became the #1 Sandler associate both nationally and internationally. His personal success was a difficult, deliberate, and demanding journey. One of Glenn’s philosophy is, “I believe once you are crystal clear on WHY you want something, finding HOW to do it won’t be far behind. Being successful isn’t difficult. Thinking and acting successful, IS!” Question Tell us a little bit about yourself and your journey How do you believe that customer experience supports efficiency and productivity, give some examples of why customer experience is important? As a customer, how do you feel about customer experience? As part of Sandler Training, could you share with us a little bit about the customer experience section that focuses on customer service and what that program is about? How do you change the mindset of persons who believe unless you are in customer service, customer service doesn’t apply to them?   Highlights Glenn Mattson stated that like most people if you were asked how they are on a personal level, he thinks the great balance is the golden rule which is to do unto others as you want to be done unto you and that usually in the last 40 years has been a really good rule for him among others, so the golden rule is an important one for them and it does help traumatically making sure you’re doing the right ethical thing and instead of thinking what’s right for you, if you’re in their shoe, what’s right them and that always works. He stated that the flip side is that he was asked about what really makes a difference in his life, one of it is among other things is literally having a very clear picture of what you’re trying to build and with that very clear picture is being incredible motivated to the actions not the results but the actions you need to have to achieve those results and unfortunately in this day and age everyone wants everything quickly and time needs to be apart of the success. He stated that one of the greatest things were patience and grit and long-term dedication to doing the daily behaviors. Glenn Mattson stated that if you look at the pure numbers, 80% of the people that don’t go back to rebuy is because of a bad experience, so when we look at it, your experience is what you dictates repeatable sales. Your marketing and selling will get you the first one, your selling and everything will get you the second and third but your client experience is really a true testament on your second, your third, your forth, the ease of the sale afterwards is the direct proportion, so if you look at it, 80% that decide not to go back, decide not to buy again is due to poor experience. Glenn stated that we spend so much time and energy trying to get in front of the right people and then we forget about how to keep them and unfortunately that’s just as important as finding them. Glenn stated that the way he looks at it is depending on what your expectations are because experience is historically for most is that they didn’t get what they expected and for more times than not you have to ask yourself what are you explaining, what are you conveying, what’s the message you’re giving, what kind of experience can they have. There are plenty out there that are very inexpensive products that tell you that you’re going to buy it cheap but you’re not going to get a great customer experience, meaning that you’re saving on all fronts, so others that have more value, they have the ability of heighten level of experience so they feel that the money they are investing is worth it. When people spend a premium or spend a dollar amount and they don’t get the service they are looking for, that is the number one reason people leave, they expected A but they got B. Glenn stated that we all have experience bad customer service. He stated that most people want attention, we want value, we want to have respect in a lot of ways, we want resolutions when something goes wrong, we want you to fix it but we also want to make sure that you follow up. When he looks at his own experiences with service, everyone makes mistakes and that’s understandable, it how you handle the mistakes that are critical. Glenn shared an experience he had, there was service issue that he had with a client where he was the customer and someone was going through it and instead of just flat out saying, “we made a mistake, I apologize, this was what he can do to fix it” it was more of the questions they were asking was trying to make it seem like he made a mistake and what was happening is that they were reducing his level of respect, so more times than not, that’s usually what gets us is that respect, that integrity, it’s the “I did what you told me to do and it didn’t work” “I got that, I understand it, let’s just fix it, let’s not try to figure out why, I’m the one to blame when it came out this way” that piece was probably the one that left the biggest taste in his mouth which is they didn’t accept responsibility. Glenn stated that when we take a look at efficiency and effectiveness which means that they have some type of process in place and within that process, the sequential steps but also there is competencies and skills in that part of it, once they have that done, how you get better at it, it becomes efficiencies and effectiveness in terms of results, so when they look at what they call their customer care program, it’s not just external customers, it’s also how do you do treating your internal customers, how you do treating your staff because your staff is a direct portion to you, to your client base. He stated that it’s interesting when he has conversations with people and they talk about what a successful mindset is, a successful mindset is someone who takes responsibility or accountability or ownership, people don’t realize that 87% of your staff learns how to deal with clients, how to deal with each other and how to deal with stress based on how their boss does it, they are one person above them. So when they look at customer care, they have a 12 module program that they run people through and a lot of it has to deal with understanding a couple of things, one is what is the backdrop of what’s happening, do you really have the skills, the patience, listen, questioning skills, are you getting emotionally involved, are you getting defensive because if that happens, you cannot be a successful customer service person. They look at what do you need and then they turn around and say, “now let’s take a look at the process itself, how do you create the right attitude, how do you develop trust really quickly, how do you take control, how do you have ownership of the situation and what are the best ways to follow up and if there is, how do you identify opportunities for potential future sales. Glenn agreed that people think that customer service is a title and not necessarily a culture or an attitude. He shared that Harvard University did a study that will tell you that the majority of companies will fail in achieving their goals is because the individuals don’t understand one of two things; one is what is the direction of the company, what are the rules. The other is they don’t know how to tie their personal into the company, so when you talk about sales people, sales people desperately needs customer service and so does IT, that’s usually one of the biggest areas that people have issues with. Once you realize that everyone’s role is to maximize or heighten the client experience. He shared an example, down in Florida, at a resort in Tampa and the person who owns it is well known for his artwork inside and it has to do with the oceans. He is at the resort and is there for 4 days with his daughter, his wife and his son, he’s at an essence lost in looking for where to find the tennis courts, simple easy, piece of cake. Walking down 7:00 am in the morning and he asked a woman who is clearly leaving one building to go to another for something else, she’s kind of moving fast, he said, “I don’t mean to bug you but can you point me in the direction to where to the tennis courts are?” she said, “absolutely, are you running late for a lesson?” and he said, “yes I am” and she said, “follow me then” she walked him right to the tennis courts versus telling him where to go and as they talked, she asked him all about his family, they talked about why he was down there, what is experience was, she has been apart of that hotel for 25 years. The hotel was a nice place but what he’ll remember about it and why he would recommend people to go there is because of the feeling he got from her. That was the home run, the mere fact that a woman who has been there for awhile, who had no interest in helping him find something, could have just pointed in the direction and just said, “it’s over there, keep moving until you find it” but she walked him over and they had a great conversation, he had a connection to the hotel now through a person and it made his experience. Yanique shared that she had a similar experience when she went to a hotel for an All You Can Eat Pizza Night, it was extremely disorganized because they had a book launch before and they didn’t advice the persons who where coming for the All You Can Eat Pizza Night that they was a launch before and so these events were merged together and so those persons who didn’t know of the launch came famish and completely ready to engage in pizza and the waitress they got, she was extremely courteous, friendly, she really came down to there level, spoke with them candidly. It felt like she was a friend at the end of the evening, she knew her name. She told her if she came back to the hotel, she would definitely come back and deal with her again, it really boils down to the feeling, the connection she gave to them, she’s not sure if everyone at the location had the same experience but she certainly left feeling much better than she when she just arrived. Glenn stated that most people want to be better but most have never been trained on how to be better. Yanique agreed and stated that she had an experience in a supermarket and her girlfriend was there with her and she was by the fruits and vegetable section and there was a young man packing out sweet peppers in the fridge, he referred to her in a very informal term, she can’t recall what he said and she said to him, “you really shouldn’t refer to your customers like that, you should say to them excuse me miss or sir or madam” and he said to her, “no one has ever told me that before” what was extremely a BFO (Blinding Flash of the Obvious) to her was that how can you have someone working in your organization, even if they are just packing things in an area in the supermarket and you have not even brief them on how it is that are to interact with your customers because you can’t just hire people and put them to work. Glenn shared that most unfortunately don’t realize who might touch a customer, one of the first things they do in one of their modules is who is the front line, receptionist, sales, billing, accounting, technical people, installers, drivers, warehouse people, anyone who has any interaction with a client at any level and for most they realize that, why would you train a driver for instance that delivers things on customer care. The reality is that they have some of the best ears and eyes that others don’t have, so who is really that person, how do we effectively communicate, how do we effectively understand our clients or customers and then you get into one the best questioning techniques because customer service is not about information you give, it’s about the information you can obtain, you need to understand what’s going on in the world to provide good customer service. Customer service is not talking; customer service is exceptionally great ears and being very good at asking questions so you can get to the root of the problem. You add the attitude piece to it, which is a lot of time when you deal with customer service issues, people aren’t the happiest all the time, so how do you deal with difficult people, how do you make sure that you don’t get emotionally involved, how do you make sure that we don’t get stuck in the emotional game, meaning that when they do something or say something, we take it personal, we get defensive, our brain shuts down, we panic, we start doing self talk to ourselves, we forget everything they say, for some people they block out and when they hang up the telephone, everything that we’re suppose to say, should have said, could have said pops in their head. So it’s not a problem of not knowing, the problem was in the heat of the battle you panicked so mentally you left the battle and after you have the chance to regain your composure, all the techniques came to you. Glenn shared that what he finds is that most of us is that our goals create motivation, motivation creates a sense of ownership which is responsibility because when we do goals, one of the things that he found for years is that everyone may say that they have a goals program and 80% of the people walking planet earth have no goals whatsoever. Sixteen percent of the people that are walking planet earth have an idea of what they want, less than 4% actually have goals, have them written down and less than 1% look at them but where the numbers get crazy, is the people that are at 16% who just have an idea of what they want in life, they are 10 times more effective than those who don’t have any idea and the people that have the goals written, they are 3 times more effective than those who just have a concept, now they translate it into action now this is the staggering thing about motivation, people who have goals, they look at them every week and they do their plan, they earn 9 times more than those who don’t. When you look at motivation, it is what are you really trying to build, are what are you willing to give up to get it. They are very clear on what they trying to do, they are trying to maximize the client experience, and they are reducing the cost to sale. How do they give their clients what they want the fastest, easiest, most productive, most effective way possible? They are never sitting on their roles, they are never sitting back saying, “we did really good that year” the question always become is how do they get better and they do it more efficiently, more effective. He is and he has to be a pure representation of what they trying to get their clients to do.   Glenn stated that there are about 3 apps that he couldn’t live without, it’s one of their own, it’s an app that he uses for managing his behavior, it’s called an Arbs a behaviour and Accountability app, once you have your plan and your action steps it tracks it everyday, you can’t hide from it, he finds it fantastic. The two other apps that he uses, one is because he travels, it’s called Flight Tracker and he finds it very effective. The third app that he thinks is phenomenal, it has transformed itself, it use to be a service where they read emails to you way back before we had cellphones, it’s called Copytalk, Copytalk transformed itself into a dictation service, so every time he’s on the phone with someone, it could be a prospecting call, it could be a client call, it could be a service call, it could be a training meeting, anyone. He could do a Copytalk and it transfer his memory from his head to his mouth and they transfer it from his mouth to typed, so at the end of the day he’ll get 10 or 15 or 20 emails from Copytalk on all his summaries of everything he did that day. For instance he says to someone during a quick call, “that sounds like a good idea, let me send you that slide” or “that’s great let me put that book into the mail for you” if he hangs up and jump right into another call, that goes to his to do list and those to do list get big fast, it works best for him for follow ups, for efficiency and effectiveness, it’s not relaying on his memory. When he Copytalk he tells people on his staff, “I need you to do this or can you do that or make sure that gets to so and so”, so now they have a memory jogger too and it gets transferred to the to do list. They have found it to be the best ways to internally communicate within the team on where they are with progress and statues.   Glenn shared that he has a couple books that has had the biggest impact and one is The Formula for Success by Napoleon Hill, the other one that he found to be quite useful but it’s his background but he’s a big proponent of Eric Berne, he is a psychologist that transformed or created something called Transactional Analysis in Psychotherapy and it’s a theory that says all of us have 3 different egos states in us, so child, adult and a parent and we have to speak with them independently. So if someone comes to us very angry in a customer situation, that’s their 4 year old inside of them that is angry, so you need to hear the 4 year old but you need to fix the adult, because it’s the adult one that’s going to tell everyone about it, if you try to fix the adult without talking to the child, you’ll never get to the true emotional bonding part. The book is powerful and understanding human nature. The third book that is fantastic is a Sandler book, You Can’t Teach a Kid to Ride a Bike at a Seminar: The Sandler Sales Institute’s 7-Steps System for Successful Selling it is basically saying that if you do really want to expand, if you do really want to get great at your profession, you’re not going to figure this thing out at a one day seminar, so it does take time and energy. He had a lot of problems when he just started, a lot of head trash, a lot anxiety, a lot of fears, a lot of issues with people thinking he was a sales person versus an account rep or a service person, but what he found is that once he started working on his beliefs, his fears, his anxiety, his scripts and then understanding how to put plans together, understanding that the majority of people don’t in the world do that and those who do are really more successful than he was so why would he buck the system, so he just became a product of his own process and it worked.   Glenn shared that one of the things that they are doing right now is spending a lot of time and energy into distant learning. That’s helping individuals all around the world learn versus just having him present face to face, so one of the exciting things is how they can really maximize technology today and how they can help more people around the country versus only helping those he can get face to face or get time to go to conventions.   Glenn shared that listeners can find him at - www.mattson.sandler.com Glenn Mattson LinkedIn Sandler Training YouTube   Glenn shared the quote that inspires him in times of adversity is “Today I will do what others won’t, so tomorrow I can do what others want but can’t.” In other words, do what most won’t do to have a life that most want. Glenn stated that for persons listening or starting a business or thinking about starting a business, one of the beautiful thing about business is that you can start, you just need to do your due diligence, find out about your product, find out about your plan, find out about your finances, do as much diligence as you can and do the best you can to take you and have you number 3, your clients number 1, your staff number 2 and you’re number 3 or 4. If you remember that it makes building a business a little easier.   Links   Transactional Analysis in Psychotherapy by Eric Berne You Can’t Teach a Kid to Ride a Bike at a Seminar: The Sandler ales Institute’s 7-Step System for Successful Selling by David Sandler      

Contact Kevin Thomas to get Set up! office  866.267.9825 x414 kevin.thomas@copytalk.com   Copytalk's Mobile Scribe service makes documenting all your important information faster and easier than ever before. Pick up your phone, dial Copytalk, and dictate the details of your meeting, your to do list, reminders, drafts of email, or any other information you want to capture. You can also take advantage of our mobile application for the same at-your-fingertips dictation on your smartphone or other mobile devices. Within a few hours, we deliver your transcribed text via email, secure download, or through automatic integration into many popular CRMs. Simply put: you talk, we type.    And because Copytalk realizes that the security of your information is as important as the information itself, we have developed a comprehensive security program based on established industry standards. This helps ensure that your data is protected and that your use of the service complies with legal and regulatory requirements. Copytalk is the compliance solution that pays for itself. In addition to other rigorous technical and operational safeguards, Copytalk helps protect your data by using exclusively U.S. facility-based transcriptionists.   For show notes, links, information and How to Attract, Sell and Deliver like a Million dollar Online Coach go to http://www.onlinesupercoach.com/  

Tactical tools can be invaluable to those with ADHD to increase productivity. In this special edition of Attention Talk Radio, host Jeff Copper interviews Jan Rogers of Time Timer and Kevin Thomas of Copytalk. Time Timer is a visual timing device that engages those with ADHD, helping them experience the passage of time, thereby enabling them to better manage time. Copytalk is a voice dictation service (not software) that enables you to capture your thoughts anywhere, anytime with just a phone. If you have ADHD and struggle with time, or if you don't have an effective means to capture your thoughts, this is a must-listen show for you.   Attention Talk Radio is the leading site for self help internet radio shows focusing on Attention Deficit Hyperactivity Disorder (ADHD) and Attention Deficit Disorder (ADD) including managing symptoms of attention deficit disorder, adults with ADD, or adults who have children with ADHD. Attention Talk Radio, hosted by attention coach Jeff Copper, is designed to help adults and children (particularly those with or impacted by attention deficit disorder or its symptoms) in life or business who are stuck, overwhelmed, or frustrated. It will help adults and children get unstuck and moving forward by helping to open their minds and pay attention to what works.