Cloud Wars Live with Bob Evans

In today's Cloud Wars Minute, I look at why private-data inferencing may be the next trillion-dollar AI marketHighlights00:28 — Larry Ellison's grand AI plan for 2026 is centered on the holy grail for CEOs, boards of directors, and business leaders. They're looking to unlock the power of all their data for AI reasoning and inferencing. Oracle's promise is that Oracle's solutions are going to allow companies to be able to reason and do inferencing on all of their private data, and to do so very securely.01:24 — Here are the pieces that he said are going to come together for this: the existing Oracle databases and all the data that's in them plus now the new Oracle AI Database. They've got their Oracle Applications, Oracle Cloud Infrastructure. All of those pieces are coming together.02:59 — We've all heard about training AI models. He said that is a spectacularly huge and fast-growing business. But, he said, when you then take that away from training the models and get it into the corporate world, to be able to do the reasoning over and inferencing on private corporate data, he said that's an even bigger market than training AI models.03:24 — And he said Oracle is going to be right in the thick of these two — the largest and fastest-growing markets in history — now in the Cloud Wars. Oracle, I believe, has taken the lead position in saying, “We cannot just outline it and describe it. We can do it. We can deliver it, and we can do that now.” This is where Ellison has helped to distinguish Oracle from all other competitors.04:08 — He's done this for the last half century, and I think at this point, with some of the different pieces he's put together, we've got to position Oracle as the leader — at least right now — in enabling the fulfilment of this Holy Grail, where companies are able to unlock and unleash the power of all of their data for AI applications and AI purposes, leading the way into the AI economy. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I share how big tech and Edtech are aligning to meet the challenges of rapid change.Highlights00:03 — IBM and Pearson have announced a partnership to create personalized learning products powered by AI. These products are designed for a wide range of businesses, public organizations, and educational institutions. Pearson aims to utilize watsonx Orchestrate and watsonx Governance to develop these products. Additionally, IBM will create a custom AI-powered learning platform.00:47 —Moreover, IBM will also deliver Pearson solutions to its customers and employees. The two companies are also exploring tools to help verify the capabilities of AI agents. Omar Abbosh, CEO of Pearson, explained that, together with IBM, the company was building trusted AI-powered learning tools that will help people and organizations thrive in a world of constant change.01:36 — This is a great example of the flexibility and multifaceted nature of the AI Era, where companies form strategic partnerships not only to get a product out there and to market, but also to share expertise on new tools and systems. These collaborations help boost understanding and adoption of AI Visit Cloud Wars for more.

Key TakeawaysReflections: Grant reflects on last year's AI Agent & Copilot Summit, acknowledging the in-depth learning opportunities given the newness of AI at the time. Although it was the first year, he says it "felt like a really mature conference." The upcoming AI Agent & Copilot Summit can enable attendees to dig deeper into "how we actually accomplish things as a business, as an organization, and even as individuals.Session considerations: Looking forward to the event in March, Grant is excited to attend various sessions. He finds sessions on Microsoft products interesting as well as sessions that provide an individual point of view. "I'll look at the content of a session, but I look almost equally as much at the speaker to think about, 'What is this person like? What's their perspective in the world and on business? And how are they using this in a way that other people aren't yet?' I think that's where we start hitting and tapping on innovation."Learning from insights: AI Agent & Copilot Summit speakers come to the event prepared to share their experiences and expertise with attendees. Grant outlines what topics attendees might expect and what sessions he submitted to speak at the event. "The world is changing by the minute, and I think it's important for us to go into this eyes wide open and think about what we're doing right and how we're doing it. It matters," he states. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explore what ServiceNow's potential $7B acquisition of Armis could mean for its cybersecurity strategy and its customers.Highlights00:06 — According to recent reports, ServiceNow is in advanced talks to acquire Armis, with more details expected to be announced in the coming days. Coverage from Bloomberg suggests that the deal could be worth up to $7 billion. I want to discuss what the introduction of Armis to the ServiceNow ecosystem could mean for customers.00:34 — Armis is a cyber exposure management and security company. The company's technology protects the integrity of an organization's attack surface and manages cyber risk exposure in real time. The company's flagship platform, Armis Centrix, is an AI-enhanced, cloud-native security solution that monitors an organization's digital attack surface.01:07 — If this deal goes ahead at the reported price, it would be by far the largest acquisition in ServiceNow's history. The addition of AI-enhanced cybersecurity tools that not only consistently monitor but also provide real-time priority protection would significantly boost ServiceNow's existing security capabilities.  Visit Cloud Wars for more.

Key TakeawaysAI use cases: At Insight Works, Hamblin explains that AI is leveraged in three main ways: to enhance internal business process development, to create higher-quality marketing content, and to enhance product offerings.Product specifics: Hamblin shares how AI is streamlining Shop Floor Insight, a product of Insight Works, by automating labor time validation, eliminating the need for supervisors to manually review time cards through exception-based logic and rules. Further, AI and agents are enhancing production scheduling by analyzing millions of decision points, identifying issues, and providing real-time insights or alerts, paving the way for innovative, user-driven automation through tools like the Agent Playground.Adoption: Hamblin notes the mixed reactions to AI adoption. While AI can rapidly deliver solutions, such as building a container management system in hours, it ultimately enables employees to focus on higher-value work, helping businesses scale without increasing headcount. However, AI-related change management can be complex, as capabilities evolve dramatically within months and future advancements are unpredictable. This uncertainty poses challenges for change management.AI advancement: Now, AI excels at processing large datasets and answering natural language queries, and its capabilities have advanced dramatically compared to a few years ago. Previously, it could build applications like a WMS mobile app in minutes, but today's technology is far more powerful and sophisticated. Visit Cloud Wars for more.

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In today's Cloud Wars Minute, I want to wish everybody a Merry Christmas, Happy Holidays, and an incredible New Year.Highlights00:02 — This is the best time of the year, the holidays. We want to say Merry Christmas and Happy Holidays. Happy New Year to everybody. This is my special partner, Louisa. She's two and a half. She's quite the technologist.00:40 — So, hey, everybody, I just want to say it is a blast being a little part of your technology lives. We have enjoyed this year so much. We are having lots of fun with Cloud Wars. Louisa's got to go. She's got big things to do. Merry Christmas. Happy Holidays. Happy New Year to you. Visit Cloud Wars for more.

today's Cloud Wars Minute, I unpack how tech and mindset together will decide the winners in the 2026 AI economy.Highlights00:31 — Google Cloud, has just had a pretty interesting engagement with BNY Mellon. BNY used to be called Bank of New York, merged with Mellon — a massive financial services organization — and they've got what I think is a brilliant AI strategy. It's simply: “AI for everyone, everywhere, everything."01:24 — BNY has chosen to take Gemini Enterprise and adapt it into BNY's own sort of home-built AI platform called Eliza. And again, as I noted here, a big part of BNY's mindset on this — their approach to it — is to say: everybody in the organization now has access to the Eliza platform, and now with Gemini Enterprise as well.02:40 — Now, this is something that Google Cloud CTO Will Grannis and I recently discussed on a podcast episode. Fascinating comments from Will — we've got a lot of that covered in a detailed article that will be posted later this morning on this whole BNY–Google Cloud collaboration.03:19 — Will said, look: you can make two lists. On one side, there's a list of companies that succeeded with AI in spite of their culture. He said the other list is companies that succeeded with AI because of their culture. And he said one of those lists will be empty. Guess which one that'll be?04:07 — I think that's going to be one of the big issues and stories going into 2026. The companies that are going to win in the AI economy are going to be ones that are able to master that duality of both the technology and the culture/mindset thing. It has been a fun year here in the Cloud Wars, and we've got more coming up tomorrow — a special Christmas episode of Cloud Wars Minute. Visit Cloud Wars for more.

In this episode of the AI Agent & Copilot Podcast, John Siefert, CEO of Dynamic Communities and Cloud Wars, is joined by AJ Ansari, Microsoft MVP and member of the programming committee for the AI Agent & Copilot Summit. The conversation focuses on what enterprises should really be looking for as agentic AI adoption matures.Key TakeawaysReal-world stories over hype: As interest in agentic AI surges, Ansari notes a sharp increase in speaker submissions driven by practitioners who have moved beyond experimentation. The most valuable content, he explains, comes from organizations that have tried, failed, learned, and succeeded—particularly those using AI to tackle concrete business challenges like efficiency, productivity, and margin pressure. Those real-world stories are “worth the price of admission,” he says.Practical impact and ROI: While aspirational innovation has its place, conference attendees want takeaways they can actually apply. According to Ansari, the best sessions balance vision with execution—so attendees leave knowing not just what's possible, but how their investment in agentic AI will translate into measurable business outcomes.Clarity before AI: One standout insight is Ansari's “Clarity Method,” which urges organizations to step back before defaulting to AI. Not every problem requires agents or copilots. Some can be solved through process changes, automation, or application updates. AI should be applied deliberately, once it's clear it's the best solution, not just the newest one.What to expect at the AI Agent & Copilot Summit: The upcoming AI Agent & Copilot Summit emphasizes an intimate, peer-driven experience with a mix of main-stage discussions and deep-dive master classes. Expect practical guidance, candid discussions about risks and security, and a community willing to “pull back the curtain” and share lessons learned, because, as Ansari puts it, this isn't a zero-sum game.Maximizing the conference experience: Ansari encourages attendees to plan ahead: identify must-see sessions, leave room for serendipity, and prioritize networking. “Come with an appetite to learn,” he advises, noting that some of the most valuable insights emerge from hallway conversations and peer exchanges. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I look at how Google Cloud is reshaping the defense tech landscape.Highlights00:04 — Google Cloud has announced a multi-million dollar contract with the NATO Communication and Information Agency (NCIA), to provide critical sovereign cloud capabilities.This new strategic partnership aims to enhance NATO's digital infrastructure.The NCIA will utilize Google Distributed Cloud, or GDC, to support its Joint Analysis, Training, and Education Center, or JATEC.00:39 — One of the key features it will employ is Google Distributed Cloud (GDC) Air-Gapped, which is an essential component of Google's sovereign cloud solutions. The feature allows the delivery of cloud services and AI capabilities to disconnected, fully secure environments.00:56 —Tara Brady, President of Google Cloud EMEA, said the following: ". . . This partnership will enable NATO to decisively accelerate its digital modernization efforts while maintaining the highest levels of security and digital sovereignty."01:38 — For Google Cloud, this development represents significant progress in expanding its presence within the defense industry, a sector long led by AWS and Microsoft. It also emphasizes growing confidence in Google's sovereign cloud offerings and highlights the increasingly complex and competitive nature of the cloud market. Visit Cloud Wars for more.

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In today's Cloud Wars Minute, I break down the latest earnings results showing Oracle and Google Cloud surging into a tie for the #2 fastest-growing cloud vendors in the world's greatest growth market.Highlights00:13 — Two companies that are really pushing the boundaries here in the greatest growth market the world has ever known are Oracle and Google Cloud. Recently, Oracle pulled into a tie with Google Cloud for the second spot, number two spot on the fastest growing major cloud vendors list that is topped by number one, Palantir.00:41 — Nine of the 10 companies break out their cloud earnings. IBM does not for reasons I cannot fathom, but of the nine that do, five saw their growth rates accelerate in the most recent quarter, four of them saw declines, but only by one point. So for these, levels of growth are being sustained, strong customer demand, belief in the transformative power of what's going on with AI in the cloud.02:13 — Overall, we see lots of momentum here, across the board all the different sorts of products and services offered by the different Cloud Wars Top 10 companies and we saw Oracle make the biggest jump here, other than Palantir, Oracle went from 28% to 34%. So, it and Google Cloud: I've been making the case for the last 12-15 months that they're the most disruptive of the four hyperscalers.02:43 — They're coming out with new sorts of technologies, new ways of helping to push AI forward and definitely new go to market approaches. The partnership programs they have are also quite striking. So, going into the new year, those are going to be two companies really to watch. I think Microsoft's doing a good job on a very broad basis.03:03 — AWS has some has some work to do. It's just not been performing at the rate, especially when we look at future revenue growth as we see through the RPO numbers — talked about that some in yesterday's episode. Anyway, lively group here. When we say the greatest growth market world has ever known, I think these numbers continue to bear that out. Visit Cloud Wars for more.

Key TakeawaysSummit expectations: With so many people dipping their toes into the AI, Copilot, and agentic capabilities of Microsoft, Nancie expects the AI Agent & Copilot Summit to be filled with exciting stories about the outcomes and how people are leveraging and benefiting from it. She also anticipates seeing more exploratory customer case studies demonstrating the shift from conversational Copilot side to the agentic side. "I'm expecting to see much more of that understanding, how to use the full capability of the agentic feature."Selecting speakers: As part of the AI Agent & Copilot Summit Programming Committee Board, Nancie has been involved with selecting sessions for the event. She considers criteria for sessions, such as applying real-world use cases, demonstrating outcomes, and providing clarity on how organizations are benefiting. "It's less about the fear of 'How do I use this?' We should be able to see a good balance between business and technical perspectives," and how to launch safely, she shares.Moving forward in confidence: Those who attend the AI Agent & Copilot Summit will be able to move forward in adopting the technology in confidence and understanding the path to success. It's important to look at the holistic process so the end customers understand all the features available to update business processes as well as be able to work in a co-creation, collaborative way.AI impact: Attendees can gain guidance at the event on applying AI within their own careers, as it can add a competitive edge not only to businesses but also at the career level. Individuals can reflect on how AI will impact professional roles and leadership. The event provides a space to consider what career paths look like in the age of AI. "I see this event as an opportunity for people not just to attend sessions but to collaborate and talk with others who are attending so that they can learn from each other and network with each other, and just build their careers." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I cover Oracle's Q2 results.Highlights00:19 — One of the hottest Cloud Wars Top 10 companies right now is Oracle. And I want to talk today a little bit about Oracle's Q2 results from last week. I think there's been a little bit of the fog of war, the fog of AI war specifically here, that has obscured the impact behind what's really going on with Oracle's numbers.01:06 — Let's look at Oracle's RPO (remaining performance obligation) results from Q2. RPO rose 433% to $523 billion. Far bigger than any RPO any other company has in the last three months, due in large part to deals with NVIDIA, Meta, and others not named. These are hard and fast numbers about where Oracle's business is headed in the future02:36 — What's going on elsewhere? The biggest cloud vendor in the world, Microsoft, its most recent RPO numbers went up 51% to $392 billion. Those are remarkable numbers. Looking forward, customers around AI and cloud are giving far more of their contracted future business to Oracle than to Microsoft.04:06 — Oracle's OCI cloud business is bigger than its applications business. Its Autonomous Database revenue rose 40%, and its multi-cloud business is up 817%. That number is a little misleading, because the business is relatively new, but I don't know anybody out there who would not want to have businesses growing at 817%.04:45 — I've been focusing a lot on RPOs for the last two and a half years or so. It's a great indicator of where customers are committing their money for the future. These big contracts that have signed are going into the past. Nothing wrong with that, but that reflects where the money in the past has gone. RPO is showing the future. Visit Cloud Wars for more.

In today's Cloud Wars Agent & Copilot Minute, I explore Microsoft's addition of Mistral Large 3 to its Foundry platform and why it's a major win for developers seeking open, enterprise-ready AI models.Highlights00:11 —Microsoft Foundry is a platform from Microsoft, designed for building, customizing, and deploying GenAI applications and agents. It allows users to access over 11,000 models. Recently, Microsoft added a new model to its offerings, Mistral Large 3. Microsoft claims it to be one of the strongest open-weight, Apache-licensed frontier models available on the Microsoft cloud.00:53 — An open-weight model is similar to an open-source model, but with some differences. In an open-weight AI model, the parameters used to train the model are publicly available, not just for use or viewing, but also for downloading and modifying. More developers are turning to these models because they offer flexibility.01:40 — Mistral Large 3 is one of the world's leading open models optimized for enterprise applications. It excels in instruction following, long-context comprehension and retention, multimodal reasoning, predictable performance, and applied reasoning. Unlike its closest competitors, Mistral Large 3 is fully open, with Apache 2.0 licensing.02:08 — Each new model is carefully selected. It's not just a free-for-all. With Foundry, Microsoft is demonstrating its expertise in the space by keenly understanding what developers want—in this case, an open model with real-world enterprise applications. The pace of AI development is such that even incremental changes and improvements dramatically impact how businesses operate. Visit Cloud Wars for more.

Sales, and Matt Hobbs, Cloud Engineering and Data Analytics Platform Leader and Partner at PwC US. Together, they explore how companies can stop overpaying for cloud and instead fund AI innovation by shifting spend from legacy and suboptimal cloud deployments into modern architectures, multi-cloud strategies, and enterprise-grade AI capabilities that actually move the needle on growth, margin, and new business models.Smarter Cloud, Bigger AIThe Big Themes:Built to Cost Less: Oracle entered the cloud market later and designed OCI from the “bare metal up” with off-box virtualization, a low-latency non-blocking network, and significantly lower egress pricing. That means Oracle's own cost to deliver infrastructure is structurally lower, so they don't need to “race to zero” with margin-crushing discounts. When customers compare OCI run-rates to first-generation hyperscalers, it's common to see 40–70% savings at list-to-net, not just in special deals.Turning Technical Debt Into Innovation Budget: Hobbs notes that roughly 40% of internal tech budgets are often tied up in technical debt rather than innovation. PwC sees executives searching for ways to unlock capital for AI and growth initiatives, not just trim expenses. Its “Fit for Growth” program looks at where money is tied up in non-differentiating costs (cloud infrastructure being one of the biggest line items) and reallocates that spend into value-creating initiatives. When PwC runs side-by-side economics, they've seen OCI's promised 40–70% savings show up in real deals.OCI + PwC: budget creation meets execution: The Oracle–PwC collaboration stands out, the guests argue, because both sides are relentlessly focused on the client outcome rather than maximizing any one platform. PwC validates OCI's economics and brings the talent to design and execute migrations, process re-invention, and agentic AI programs; Oracle brings a cost-efficient, multi-cloud-friendly infrastructure designed for price-performance and portability.The Big Quote: “You can burn a lot of money chasing ghosts in this game if you really don't have a very specific use case." Visit Cloud Wars for more.

Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the “reimagination machine” that is the cloud.In today's Cloud Wars Minute, I discuss why culture, mindset, and leadership matter just as much as technology in driving AI transformation, based off my conversation with Will Grannis, CTO, Google Cloud. Highlights00:30 — Will has been the Chief Technology Officer at Google Cloud, one of the world's most advanced technology companies, for almost a decade. So Will's perspectives on things are pretty powerful, especially in this notion of how corporations unlock the power of AI to drive great outcomes for those companies and their customers or their patients or their stakeholders.01:10 — One of the first things that Will talked about is the big AI unlock. He said you've got to start with thinking about putting the customer at the center of everything, and then build back, build out from there. So reverse-engineer what has to change inside the organization to ensure that the customer outcomes, the customer experience, the customer value, are at the center.AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details. 02:27 — He talked a lot about the mindset. One customer example was recently BNY Mellon. BNY Mellon has added Gemini Enterprise for its Eliza AI platform, and that is being used now. The Chief Data and AI Officer at BNY Mellon said our AI strategy in the company is simple. He said it's AI for everyone, AI everywhere, and AI for everything.03:19 — He said this is something that's enabled them now to do more things for their customers. It allows their internal people to be much more productive, be more expansive in their analysis, so that they can provide greater value to their customers. Will said it's been a huge change at the company.04:06 — So again, I hope you have a chance to check out the whole interview with Will Grannis, the Chief Technology Officer at Google Cloud. You can see it in the links here. Will's a terrific guy. One of the things you'll see here is he offers some pretty honest and candid assessments about challenges he himself has faced as the CTO at Google Cloud, and very candidly explains how he got around those. Visit Cloud Wars for more.

Bob Evans sits down with Will Grannis, Chief Technology Officer at Google Cloud, to unpack how AI is reshaping both technology stacks and corporate culture. They explore Google Cloud's Gemini Enterprise platform, the newly upgraded Gemini 3 models, and the rise of agentic AI. Along the way, Will shares customer stories from industries like finance, healthcare, retail, and travel, and even talks about how his own team had to change its habits to benefit from AI.Inside Google Cloud's Agentic AI The Big Themes:Models vs. Platforms in the AI Stack: Grannis draws a sharp distinction between AI models like Gemini and the broader platforms that operationalize them. Models determine how intelligent and capable AI workflows are “out of the box,” across tasks like reasoning, multimodal understanding, and conversation. Platforms, by contrast, are how a business injects its own data, processes, and rules to build differentiated IP, brand experiences, and competitive moats. In practice, that means thinking beyond a single chatbot to agentic workflows composed of models, data, tools, and multiple agents working together.Culture and Discipline: Grannis describes how even his own team initially struggled to build an internal ops agent to automate sprint reviews, status updates, and reminders. It was only after leadership pushed them to be an exemplar that the agent became reliable and valuable. Things as simple as putting status information in the same place on every slide suddenly mattered. The lesson: AI exposes hidden process chaos. To get leverage from agents, organizations must tighten their operating discipline and be willing to change how they work, not just bolt AI onto old habits.Rethinking ROI and Metrics: Traditional, siloed ROI metrics can kill transformational AI efforts before they start. Grannis cites research about AI projects dying at proof-of-concept stage and contrasts that with companies like Verizon, which used AI in the contact center to simultaneously lift revenue, reduce cost, and improve customer satisfaction by turning support calls into sales moments. Instead of chasing a single metric in isolation, he advocates for “bundles” of outcomes anchored in customer experience.The Big Quote: “We had to be more disciplined about how we conducted our own work. And once we did that, AI's effectiveness went way up, and then we got the leverage.”More from Will Grannis and Google Cloud:Connect with Will Grannis on LinkedIn or learn about Gemini Enterprise. Visit Cloud Wars for more.

Key TakeawaysMullican expresses the value of the event, and given that AI and Copilot have matured, the sessions at the 2025 AI Agent & Copilot Summit NA will shift from a focus on experimentation to practical applications that deliver real impact.As a returning Programming Committee Board member, Mullican highlights the "unprecedented number of submissions this time around,” making it tough to choose sessions for 2025. The event will offer a mix of visionary talks, practical use cases, and deep dives to serve both tech and business audiences.Mullican shares how business leaders can use the event to "adapt to a new reality," as it aims to “cut through the hype” around AI and focus on practical realities. Even though AI offers transformative potential, most businesses will adopt it gradually, using tools like copilots to improve efficiency rather than undergoing radical overnight changes. "I expect that there's going to be a lot of discussion about. It's just these different layers, these different levels of AI hype and truth." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I look at how IBM and Cisco are teaming up to pioneer long-distance quantum networks.Highlights00:03 — Although not the only company invested in the development of quantum computing, IBM is certainly considered the most active. The company has the highest number of patents, a clear road map for fault tolerant quantum systems, and the most prestigious track record across quantum hardware, software and the commercialization of these tools.00:28 — Now, IBM and Cisco Systems have revealed plans to link a network of quantum computers over long distances — and the result, perhaps the introduction of the quantum internet. Before I get carried away on this, leaders from both IBM and Cisco have confirmed that the technology to power these networks doesn't yet exist, but they are working on it.00:59 — The bottleneck is getting qubits, the unit of information used by quantum computers, to travel along fiber optic cables between Cisco switches. IBM and Cisco hope to have the first proof-of-concept ready within five years, a network that connects individual, large scale, fault-tolerant quantum computers with the power to run computations over 10s to hundreds of 1000s of qubits.01:49 — So, why do we need the quantum internet? Well, beyond the massive enhancement in computational power, which is the primary driver for companies to enter this space, if quantum computing itself becomes widespread, we'll need quantum structures in the Internet to protect ourselves from our very own creation.02:28 — Technology is advancing at an unfathomable speed, and just like in the AI space, we need to ensure it's contained. In fact, researchers at IBM co-developed three of the four quantum resistant algorithms that the U.S. National Institute of Standards and Technology, or NIST, have earmarked for future standardization. Visit Cloud Wars for more.

Highlights00:24 — I think we're seeing some very interesting competitive battling between Palantir and ServiceNow, head to head, emerging over two categories. One, this AI platform position that they're both talking about relentlessly as sort of the core of their strategic value. And secondly, they're both on this kick now about who is the defining software company of the 21st century, of the generation.01:57 — Both are talking up the power of the AI platform as the foundation for what companies need to succeed in this new AI-centric future. Which one has the right approach? How are they trying to position their companies, their capabilities, their ecosystems, to be able to take advantage of that? These are some of the things that I get into in detail in a later article.02:19 — We've also got both claiming that their results are just the greatest thing ever relative to the Rule of 40, which is for high-growth companies. You want to have a combination of 20% growth or more for revenue and 20% growth or more for margins, to have those equal 40 or more. Both exceed that number.03:26 — Who's got the momentum? Who's positioning themselves right in this sweet spot for businesses moving into this AI future, right? Who's going to be able to put together the tools that control the agents, that let all the data that's needed for IE come through? How are they able to build applications easily on top of this?04:05 — But right now, I think ServiceNow and Palantir are the ones that have the most focus on this AI platform vision. And it was fun to sort of look at this. In the article, we look at some of the comments from the Q3 earnings call from ServiceNow CEO Bill McDermott, and also from Palantir's Chief Revenue Officer, Ryan Taylor. Visit Cloud Wars for more.

Key TakeawaysAgents take center stage: Bensch says last year's event was focused on Copilot basics and early-stage AI adoption, but 2025 is the year of agents. Organizations are asking how to make agents work securely, how to tap into data through offerings like Work IQ and MCP servers, and how to build governance that actually holds up. Attendees can expect deep dives into security, data extraction, Dataverse, Finance & Operations, and all the new features unveiled at Microsoft Ignite. “Everyone's hearing agents, agents, agents,” he notes. “So, how do I get them to work?”Sessions designed for real adoption—not marketing fluff: This year's call for speakers exploded from ~160 last year to over 500 submissions, giving planners a far stronger pool of practical, hands-on sessions. The programming committee prioritizes real-world implementations, lessons learned, and “the good, the bad, and the ugly” of AI projects. He stresses that this event is not a product-pitch environment. Instead, sessions will help attendees understand how to build, deploy, and scale agents across modern work, business apps, and development workflows. “We're looking for empowering people,” Bensch says.Where strategy meets execution: Bensch explains that most attendees will fall somewhere between the starting line of AI adoption and mid-stage Copilot integration—but everyone is looking to connect the dots between strategy and execution. From governance to Dataverse to legacy-system integration via computer-use capabilities, sessions will show how companies can extend agent intelligence far beyond Q&A. The setting, including intimate sessions, world-class speakers, and networking events like golf and pickleball at Torrey Pines, creates space for candid, high-impact conversations attendees won't find at massive trade shows. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I review the remarks and insights from CEO Marc Benioff and Salesforce from the recent Q3 earnings call.Highlights00:20 — After an approximately three-year hiatus, CEO Marc Benioff and Salesforce demonstrated their growth mojo through the Q3 numbers. While some of the numbers aren't quite as robust as they were in Salesforce's earlier days, in the earnings call, Benioff emphasized growth, innovation, and new things coming that are reflective of where the company was in the past.01:07 — In its first 22 years, Salesforce had unprecedented growth — 20 years of 20% or higher growth. No other publicly traded company has done that. In the last few years, with some pressure from institutional investors, Salesforce had to shift its focus from growth and innovation to margins and profits. During this time, the character of the company has evolved, especially with the AI Revolution and the introduction of Agentforce.01:55 — Something that struck me was the exuberance of CEO Marc Benioff on the call and his excitement about lots of numbers that indicated things are headed in the right direction. He shared details and commentary about their Q3 numbers as well as the vitality and energy around new products.02:58 — Benioff was proud of the stats around Agentforce customers moving into production. The number of those was up 70% sequentially quarter to quarter. This demonstrates how quickly Agentforce customers are able to deploy the technology, get it into use, and start getting the essential business outcomes.03:38 — This is important because the biggest winners are always the customers in the Cloud Wars because they get to benefit from the incredible competition. It further triggers waves of relentless innovation unlike anything the world has ever seen. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I discuss how Palantir's latest customer wins reveal a shift from point solutions to end-to-end AI strategies.Highlights00:19 — Palantir's got a customer that, very shortly after signing a deal for a fairly limited AI engagement, said it wanted to go enterprise-wide with an investment that's up 8x over what the original one was. This signals where CEOs are driving these AI-centered business transformations to ensure that they go end-to-end here and have enhanced business outcomes as the goal.01:21 — This medical device manufacturer CEO went to the Palantir executive team and said, “What would we need to do to make this an end-to-end business transformation powered by AI, designed to drive greater outcomes?” And very quickly, they rewrote the whole deal. So five months after this initial thing, they had a new deal going on — eight times bigger.02:31 — So again, there we see this notion of Palantir doing some different things and engaging with customers in different ways. So, I think broadly what we're seeing here, overall, with these AI-centered business transformations is: time is the enemy — not your traditional competitors, not necessarily the new ones. It is this notion of time.03:40 — If you're on the customer side here, I think you've got to look at this and take a hard view of what's going on inside your company. Is it a lot of these little disjointed trials that could have a nice little upward bump in efficiency or cost savings? Or are you shooting for the moon here? Visit Cloud Wars for more.

In today's Cloud Wars Agent and Copilot Minute, I unpack why Microsoft Copilot will no longer be available on WhatsApp starting January 15 and what users should do next.Highlights00:03 — Starting January 15, Microsoft Copilot will no longer be available to users via WhatsApp. This feature has been offered since 2024, but due to changes in WhatsApp platform policies — which include the removal of all LLM chatbots, Copilot users will need to access the assistant through alternative means.00:30 — Unfortunately, because the version of Copilot used on WhatsApp is unauthenticated, it won't be possible to transfer chat history. Instead, users will need to manually export their conversations using WhatsApp's exportation tools.01:00 — Microsoft users who have grown accustomed to Copilot will now need to access the tool through Microsoft-controlled environments. In these settings, Microsoft can offer better functionality, enhanced security, and a wider range of use cases outside of a third-party platform. Visit Cloud Wars for more.

In this Cloud Wars Live podcast, Bob Evans sits down with Hayete Gallot, President, Google Cloud Customer Experience, to explore how Google Cloud is helping enterprises move from AI experimentation to true business transformation. Gallot describes how her organization unifies engineering, consulting, partners, and learning to accelerate time-to-value and scale agentic AI across every function. Together, they dive into Gemini Enterprise, customer successes like Virgin Voyages, and why human-centered change is the real key to AI's future.The AI Turning PointThe Big Themes:Customer Experience Built for the AI Era: Google Cloud created a new Customer Experience organization, led by Hayete Gallot, to match the speed and complexity of AI-driven transformation. Instead of treating AI as a pure technology play, the team unifies industry and solutions experts, customer engineers, consulting, partners, and learning into one group that supports the full innovation lifecycle. That means they can help customers go from idea to minimum viable product to production in a consistent, repeatable way.Ecosystem, Partners, and Curated AI Solutions: Google Cloud's ecosystem strategy is central to scaling AI transformation. Gallot describes deep investment in system integrators — not just training them on technology, but sharing methodologies and scenario-based approaches so they can guide customers toward the right AI choices. At the same time, Google Cloud works with top ISVs to embed AI into their solutions and create compatible protocols for multi-agent experiences.Structuring Tech Teams for Agentic Transformation: AI's rise is forcing technology organizations to evolve. Gallot notes that CTOs and CIOs are asking how to restructure their teams for an “agentic” world. The demand is no longer just for deep technical skills, but also people who understand user experience, behavior, and business workflows. Technology teams are increasingly expected to co-design scenarios with business leaders, not just implement requirements. Looking ahead to 2026, Gallot sees the priority as scaling agentic transformation across divisions.The Big Quote: "Customers are much more mature on AI … When you meet with them, they're [asking] what's in it for me? What am I going to get? When am I going to get it? How do I scale this? They want production, and they want outcome." Visit Cloud Wars for more.

Key TakeawaysCommunity involvement: Mary is a member of the programming committee board this year and will be attending the AI Agent & Copilot Summit, taking place from March 17th to 19th in San Diego, California. Working in the real estate industry, Mary acknowledges that, like individuals in all industries, there's a lot of AI transformations happening right now. "Being involved in this broader community is really exciting and energizing," she says.Summit expectations: She reports momentum as it gets closer to the event, like the number of responses to the call for speakers. "There's a big focus on real people figuring out and solving real problems with agents and Copilot," she notes. "Attendees can really expect a mix of hands-on learning and bigger picture conversations." Members of the community are curious, collaborative, and excited to share, so there's a lot for attendees to look forward to.Clear takeaways and diverse perspectives: Whether you're coming from a business team or a technical team, there's something that everyone can walk away with and implement, providing a "clarity of takeaways." The AI Agent & Copilot Summit also provides a "diversity of perspectives," which Mary considers to be very important. "I think we're looking for a mix of developers, business leaders, consultants, power users, and people who are just getting started to really get that diversity of thought and perspective."Overcoming challenges: One of the biggest challenges right now, Mary suggests, is the pressure to figure out how to adopt AI. Many leaders are looking to bridge the gaps between where to start, learning, and taking action. It's not just about teaching the tools or determining how to prompt better. "It's about shifting habits and thinking and mindsets," Mary says. "It's change management and how we make AI feel more approachable." Early adopters are able to pass on their experiences and accelerate the learning curve for attendees. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explore how Salesforce's acquisition of Informatica strengthens its foundation for delivering trustworthy, agentic AI.Highlights00:04 — A few years back, when I was covering the cloud data management firm Informatica on a regular basis, the rumor mill was rife with speculation that the company was set to be acquired by Salesforce. It didn't happen right away, but ultimately, that's what transpired.00:22 — Now, Salesforce has announced that the acquisition is complete and Informatica is now part of the company — and it makes perfect sense. Informatica emerged as one of the most creative and forward-thinking cloud data management platforms out there.00:39 — The company was quick to adopt generative AI with its CLAIRE GPT tool and soon embedded this enhanced functionality across its Intelligent Data Management Cloud, or IDMC. And now Salesforce has all of this capability within its own ecosystem, and it's an enviable place to be.00:59 — Salesforce CEO Marc Benioff has been quick to highlight how the integration of Informatica will benefit Salesforce customers in their agentic AI journey, saying: “You have to get your data right to get your AI right ... Informatica is the trusted platform that turns fragmented enterprise data into context so every agent can reason, act, and deliver outcomes with precision."01:43 — Benioff is spot-on with that opening line: You have to get your data right to get your AI right. And with Informatica's tech supporting a scalable data foundation, Salesforce is enabling just that. If, like Salesforce, you can provide not only the tools to develop an agentic AI ecosystem but also the data foundation to support it, you find yourself in a very strong position indeed. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I analyze why Workday's $26B RPO signals strong future momentum in the face of SAP and Oracle.Highlights00:15 — Very nice Q3 that Workday recently finished here. Great revenue growth for the quarter ended October 31 — up 15% to about $2.25 billion. 17% growth for its total RPO, to about $8.2 billion. It's been cranking up the innovation engine there at Workday. Small AI-specific acquisitions over the last year or two have really been adding to this so customers have more to buy.01:16 — CEO Carl Eschenbach made key points. Broadly, everybody sees the potential of AI, but he said most customers find they're stuck with fragmented systems. He said they have bad data, and he said they're not sure that they have the right platforms to work with. Workday believes that its AI solutions can come in and directly address all of those things.02:00 — He said, "We want to be the new front door to work." He's bringing together three significant components to be able to do that. He said that's enterprise knowledge, a new generation of agents that address some of the most pressing business requirements, and also the HR and financial processes that Workday has helped customers to track for the last 20 years.03:10 — It wants to be AI-first. With everything it's doing, it's making things as open as possible. It's trying to make things as simple for its customers as it can. These are important differentiators for Workday as it's up against two much larger competitors, SAP and Oracle. Its future pipeline is strong. Customer demand is there. Confidence is there. Visit Cloud Wars for more.

In this special Cloud Wars report, Bob Evans sits down with Michael Ameling, President and Chief Product Officer of SAP Business Technology Platform, for a deep dive into how SAP is helping customers navigate the fast-moving AI Era. Ameling and Evans discuss how SAP's Business Data Cloud, partnerships with Snowflake and Databricks, HANA Cloud innovations, and new AI-powered tools and agents are helping SAP evolve from an applications powerhouse into a data-and-AI-driven business platform for the next generation.SAP's AI Data FutureThe Big Themes:SAP HANA Cloud Becomes an AI-Optimized Database: SAP HANA Cloud is evolving into “the database AI was looking for." As a multi-model system supporting spatial, graph, vector, and document storage, HANA Cloud enables AI workloads to run more efficiently and contextually. Recent additions, like vector engines and Knowledge Graph capabilities, give customers powerful tools for retrieval-augmented generation (RAG), contextual reasoning, and advanced analytics.Developers Are 'The AI Revolution': Developers aren't observing the AI Revolution, they are the revolution. With modern AI tools, developers can innovate faster, solve bigger problems, and directly influence business outcomes. SAP is investing heavily in meeting developers where they are by enhancing IDEs, building business-aware development tools, and providing context-rich assets such as APIs, business objects, and process insights. AI acts as a teammate, not a replacement.SAP: An Applications and a Data Company: SAP must be both an applications and a data company. Customer value emerges when applications, data, and AI converge seamlessly. SAP's decades of industry expertise give it unparalleled business context, which becomes even more powerful when embedded into AI agents and data platforms. With more than 34,000 SAP HANA Cloud customers and rapidly expanding AI adoption, SAP is positioning itself as the platform where business process knowledge meets modern AI capability.The Big Quote: " . . what we need to understand that AI is our teammate. It's like asking your best friend who has a lot of knowledge, but you can ask multiple friends at the same time. Not everything is always right, but you can ask questions, you can continuously improve. If we understand that pattern, we understand that AI helps us to solve much bigger problems as a developer, and then, of course, having much more impact on real business."More from Michael Ameling and SAP:Connect with Michael Ameling on LinkedIn, or get more insights from SAP TechEd.  Visit Cloud Wars for more.

Information access: While many have Copilot licenses, usage is low beyond basic tasks like email and meeting summaries. The main challenge with adoption is providing guidance within apps like PowerPoint, Excel, Dynamics, and Word so users can access help exactly when they need it. This is something Rehmani's company, VisualSP, and his training platform, copilottrainingpackage.com, specialize in. "I'm a big proponent of giving people 'at the moment need' information," he notes.Training paths: Copilottrainingpackage.com enables users to go down different "training paths," explains Rehmani. Specifically, there are pre-built PowerPoint training modules covering key topics like prompt creation and preventing hallucinations. Additionally, there's learning management system (LMS)-ready video content on Copilot use cases in Word, Excel, and other tools for on-demand learning. Finally, the platform offers optional live training sessions for trainers and power users to ensure effective adoption and ROI from Copilot. "At the end of the day, it's all about making Copilot into ROI and not just an expense layer."What to expect: Rehmani describes the "anatomy" of the program. It uses seven modules to teach trainers and power users how to craft effective prompts, reduce Copilot errors, and apply specific workflows for high-impact ROI. Then, participants share this knowledge internally, enabling time savings and efficiency across their organizations.End-of-year pricing: Users can take advantage of this resource with special pricing through the end of the year. Users can purchase the standalone package for $4,950 or the package and live training for $8,950, all of which could be delivered in 2026, explains Rehmani. Visit Cloud Wars for more.

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In today's Cloud Wars Agent and Copilot Minute, I break down why this Microsoft-Anthropic-NVIDIA trio, spotlighted at Microsoft Ignite, may define the next phase of the AI Revolution.Highlights00:19 — Today, I want focus on a particularly significant partnership involving not one but three partners, collaborating in multiple ways across various fronts. The companies are Microsoft, of course, Anthropic, and NVIDIA. The trio is set to establish new strategic partnerships that, in my view, truly optimize the unprecedented era of collaboration that we're in01:02 — Anthropic has committed to a $30 billion deal to purchase Azure compute capacity. Microsoft customers will have access to Anthropic Claude Sonnet, 4.5; Claude Opus 4.1; and Claude Haiku 4.5 models. NVIDIA and Anthropic will collaborate on the design and development required to further optimize Anthropic AI models.01:48 — In terms of hard-dollar investments in Anthropic, NVIDIA is committing up to $10 billion, while Microsoft is committing up to $5 billion. Now, I find this whole announcement particularly exciting. These two giants — Microsoft and NVIDIA — are directly investing in the technological and financial future of Anthropic. However, it's far from one-sided, as both are also selling their products to Anthropic. Visit Cloud Wars for more.

Key TakeawaysCareer journey and Microsoft involvement: While he's been in the industry for a long time, Accardi recounts being in the Microsoft arena for about 14 to 15 years. "My entire career has been around technology...and I have familiarity with various platforms," he notes. He has filled a range of roles, including sales leadership, marketing, product management, and more. Over the past several years, he has been "very heavily involved in the Microsoft alliance, their marketing, their programs, and most recently, leading for the last seven years in Microsoft practice."Technology evolution: With the impact of AI and evolving technologies, Accardi says this is "almost like history repeating itself...This is just another technology that's making our lives more efficient." Accepting change and new things is always difficult, regardless of what's at play. While initial AI adoption might have been moderate, it has really picked up over the last several months. Questions around AI outcomes have been top of mind lately.Where to start: It takes curiosity, creativity, and critical thinking to consider how to get started with a pilot and build from there. Accardi talks about the conversations they have with clients to determine what they want to accomplish and within what timeline. It's essential to understand what clients want to see their organization become, then find a pilot area to explore how it could work.The impact of AI: It's important to remember "AI isn't going to come in here and replace all of us, but it's really meant to make us more efficient." Although AI has introduced a fast pace of change, it's also been a fast pace of impact. AI can impact the whole organization, so stakeholders must all be involved. It can increase efficiency and productivity for clients in a major way. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I break down why Google Cloud's new Gemini Enterprise may be Thomas Kurian's most ambitious and most defining move yet.Highlights00:14 — One of the fastest-growing companies in the Cloud Wars Top 10 — and one that has been the most innovative, successful, and is definitely making a run at the number one spot — is Google Cloud. And I think that this week, as Thomas Kurian begins his eighth year as CEO of Google Cloud, he has recently pulled together what I'm calling his crowning achievement.01:15 — It's what it's done here with Gemini Enterprise. I think it is the perfect fit to simplify and accelerate the journey into the cloud — or, I'm sorry, into AI, the AI economy — for their business customers. Gemini Enterprise says, “We can do the whole thing end-to-end ... But you're free to pick and choose any of the different pieces of it — bring in other vendors, other technologies."02:13 — I think what they're doing here is saying, “We've taken care of the heavy lifting of the underlying technology, everything from the models to the platform to the developer tools to governance and security and privacy. You, the customer, can now focus on unleashing your people and their creativity to build on this platform to help drive those great business outcomes you want.”03:03 — So, different companies at different points in their evolutions and transformations can pick what they want. The big thing: faster time to value, because it's ready to go out of the box. There's not a lot of patchwork to be done now.04:00 — Kurian has taken the best of the cloud with the best of AI, and offered them up to customers in a seamless package that delivers not just the underlying technology but this sense I talked about that they can move into this very exciting but also very different AI economy with a lot of confidence about where they're headed and what's going on. Visit Cloud Wars for more.

In today's Cloud Wars Agent and Copilot Minute, I look at how screen-aware Copilots, task-based agents, and multimodal interfaces are reshaping enterprise work — and why identity, permissions, and access guardrails now matter more than ever.Highlights00:30 — Two experts, Brian Madden, Vice President and Field Technology Officer and Futurist at Citrix, and Marco Casalaina, Vice President of Products, Core AI and an AI Futurist at Microsoft, hosted a session at this year's Microsoft Ignite conference titled “Develop Your Enterprise Playbook to Prepare for the AI of Tomorrow.”00:58 — I want to share some key takeaways. Madden laid out a seven-stage roadmap for human–AI collaboration. Steps included simple prompt and paste, the first introduction to AI; next, AI as an analyst for colleagues; followed by AI watching your screen; AI using your computer for you; AI using your computer without you watching; multi-agent AI communication; and the final step: AI-orchestrated work.01:55 — Ultimately, AI needs to work where human knowledge workers work, because the world we live in today is built for humans, and the way that AI will succeed is by operating within this user space and emulating humans in practice. Users talk to AI, and AI talks to the applications and workflows on behalf of the user.02:34 — The discussion moved on to the notion of apps dissolving into data, ultimately AI talking directly to the data without going through an application. Casalaina demonstrated this by running Anthropic's Claude on Azure and giving it the skills to create a PowerPoint. It did — without using PowerPoint. It made the slides in HTML and then converted them without ever opening the PowerPoint application. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I reveal how Palantir leapfrogged the competition with 63% cloud growth, shaking up the Cloud Wars Top 10.Highlights00:14 — Periodically, I do an update on what I call the Cloud Wars Growth Chart. The latest list shows that Palantir — new to the Cloud Wars Top 10 — is number one in fastest growth, by a long shot. Google Cloud, which for the last six quarters had been the fastest growing, is now in the number two spot. Oracle comes in at number three.01:06 — So let's see here: Palantir — look at this — 63% growth to $1.12 billion. Previous quarter growth rate: 48%. Pretty nice when you can go from 48% to 63% in a market like this. So the question is: What is Palantir doing that has allowed them to grow at these dramatically higher growth rates?02:05 — Number two, Google Cloud. 34% growth to $15.2 billion. That's an acceleration from the previous quarter's 32% growth. The third: Oracle. 28% growth, $7.2 billion in cloud revenue — up from 27%. SAP grew 27% in Q3, $6.14 billion. Previously 28%. Then Microsoft grew 26% in cloud revenue to $49.1 billion for the quarter, down from the previous quarter's growth rate of 27%.03:07 — We saw growth throughout the Cloud Wars Top 10. Six of the nine that report their cloud revenue said that they are seeing accelerating growth from one quarter ago to their most recent quarter. So six out of nine growth rates going up, even as they're getting bigger. Now the outlier there is IBM, which does not break out its cloud revenue.03:47 — The other big thing I see coming along is that we are moving into a place now where it's becoming fuzzy between cloud and AI. Because cloud, after all, is the delivery vehicle that has made AI now something accessible to every individual in the world.04:40 — So, we see these sort of intertwined, bonded pairs of cloud and AI. It's been fascinating to watch this. And these growth rates show the market is getting hotter. These companies are growing faster — for the most part — remarkable. So, hats off to Palantir, Google Cloud, Oracle, and all the others on this list. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I discuss Workday's acquisition of the enterprise knowledge and learning platform provider Sana, and what it means for customers.Highlights0:05 — Now,the understanding of the capabilities of LLMs has seeped from discussions among in-the-know business leaders into the general public. Personally, I don't know anyone who hasn't tried ChatGPT at least once. However, when it comes to leveraging LLMs and their associated technologies in a business context, it all comes down to the data that you can provide.0:34 — Essentially, it's about making internal knowledge useful. This combination of business data and LLMs is the golden ticket for companies that want to thrive in the AI Revolution. There are some standout examples of companies making that possible. One such company is Sana. Now, Workday has announced that it has completed its acquisition of Sana.01:17 — Gerrit Kazmaier, President Product & Technology at Workday, explained: "By bringing Sana's leading enterprise knowledge and learning to Workday, we're creating a single intelligent interface...We're unlocking a new era of productivity, focus and flow across our customers, organizations with a complete AI solution for the next generation enterprise."01:46 — Kazmaier is describing the combination of Sana's enterprise knowledge tools and Workday's unified cloud platform and formidable partner ecosystem. The vision is to create what Workday calls a "horizontal intelligence layer" across the enterprise. Within this layer, users will have access to deeply personalized experiences.02:34 — Now, as I've discussed many times before, cutting through the noise to identify the specific features, capabilities, data, sources and outcomes that a user needs is essential for thriving in this increasingly competitive, AI-enabled business environment. Visit Cloud Wars for more.

In this episode of the AI Agent & Copilot Podcast, John Siefert is joined by Eric Newell, CEO, Stoneridge Software, while on-site at Community Summit North America 2025, which took place October 19-23. Newell shares his takeaways from the conference, and what he expects the future of AI adoption to look like over the next 12-18 months.Key TakeawaysSummit NA buzz: Newell notes the prominence of AI and agents at Summit NA 2025. More specifically, the CRM Product Roadmap session highlighted the transformative potential of agents, though he explains that many clients are unsure how to implement them and bridge the gap. Summit is a unique place that enables attendees to address pain points by connecting them with vendors and peers who offer practical solutions.Stoneridge Software's presence: During the event, the Stoneridge Software team was focused on supporting clients' objectives through sessions and networking. The organization also participated in the GP to BC preconference, where the team is seeing "more movement in them going from GP to BC... helping them get there has been fun," he adds.Looking ahead: As referenced during the CRM Product Roadmap session, Newell suggests that a demo which showcased the integrated agents for customer service, including automated knowledge base creation, will accelerate CRM cloud adoption and significantly boost Microsoft's future growth. Visit Cloud Wars for more.

In today's podcast, John Siefert sits down with Magnus Perri, CEO, elevaite365 Test Automation, and Michael Catterall, Product Lead, elevaite365 Test Automation, to unpack how AI is redefining testing in Dynamics 365 projects. They discuss why manual testing overwhelms business users, how elevaite365 Test Automation's platform automates and adapts with AI, and how a community-driven script library accelerates implementation. It's test automation built for real-world complexity and speed.AI Testing, Real ResultsThe Big Themes:Testing Stress: Perri points out a systemic flaw in ERP and Dynamics 365 implementations: the burden of testing often lands on business users whose primary roles have nothing to do with quality assurance. This leads to rushed efforts, incomplete coverage, and high error rates. The fundamental issue isn't lack of diligence, it's misalignment. Elevaite365 Test Automation directly addresses this by reducing or eliminating the need for manual testing.Insight and Resilience Layers: Catterall describes how elevaite365 Test Automation's platform doesn't just mimic human testers, it enhances them. Once a user records a business process, the system converts it into a reusable, repeatable automated test. But what sets elevaite365 Test Automation apart is what happens next: It adds AI-powered layers that detect anomalies like incorrect field values, unexpected pop-ups, and subtle error messages that human testers often miss. This isn't basic scripting, it's intelligent validation that keeps evolving.AI Testing Brings Measurable ROI: While much of the conversation covered process pain and automation theory, the real value becomes evident in customer results. Elevaite365 Test Automation isn't just a nice-to-have, it delivers real ROI. Customers using the platform have reduced their testing cycles from weeks to hours, lowered defect rates in production, and significantly cut the manpower required for UAT (User Acceptance Testing). Because the tool is embedded in real Dynamics 365 workflows, it provides test coverage for processes that actually matter like purchasing, invoicing, inventory, and more.The Big Quote: "Testing is always falling onto the business users, not IT department ... so you go into testing and you're stressed, you have a lot to do. You're thinking about talking to the next supplier, and while you're doing that, you work through the testing as fast as you can, and you might miss stuff." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explore how tech rivals are becoming collaborators to better serve customer innovation.Highlights00:43 — I call SAP and Snowflake's recent announcement a promiscuous partnership that's powerful and promising. I'll try not to trip over too many more P's here, but I think the point of this is we're seeing the promiscuous side: big tech companies that, you know, were very selective about how they worked with each other in the past.01:04 — I think now we're seeing that there are great advantages toward them aligning in ways — working together to do things for customers that neither could do individually. I think the ultimate example of this is the Oracle multicloud deals with Microsoft, Google Cloud, and AWS. So, in this case here, now we see both SAP and Snowflake are in the data cloud space.02:04 — This could have been a situation where SAP and Snowflake might have said: "I have a Data Cloud. You have one. We're going to compete" — but the result would be — “We're going to make customers' lives more miserable, because to work with both the SAP Data Cloud and the Snowflake Data Cloud, those customers are going to have to find workarounds and ways to integrate and all that.” Instead, they said, “Let's try to do this together.”03:00 — Some highlights: it accelerates customer innovation because they can spend more time focusing on business innovation, growth, and new business models, rather than a lot of expense on integration. The two companies, Snowflake and SAP, have intertwined their brands, which I think reveals to customers a very powerful commitment. This solution is called SAP Snowflake.03:55 — The AI revolution has put all sorts of new and interesting, challenging stresses on customers, right? And on the Cloud Wars Top 10 vendors: it can't just be business as usual for customers. The tech vendors have to operate differently — not just in the products they create but in the alliances they strike.04:46 — I tip my hat to Snowflake and SAP, and I think we're going to be seeing lots more of these promiscuous partnerships break out as the needs of the AI Revolution require customers to do things differently — which, in turn, compels the Cloud Wars Top 10 companies to behave in different ways. Visit Cloud Wars for more.

In this episode of the AI Agent & Copilot Podcast, John Siefert hosts Jeff Miller, Vice President, Americas, LS Retail, for a discussion on LS Retail's position in its industry, how it supports organizations across the globe, integrating AI, and upcoming projects.Key TakeawaysAbout the company: LS Retail has been a leader in its industry from an ISV perspective. The company has been in the ecosystem for about 30 years, focusing on software development in the retail market. There are over 110,000 retail locations using LS Retail in their stores. "We come to a market with what we call 'composable solution,' so I can build building blocks, depending on a retailer's need, that can do everything from run the entire enterprise of a retail business, simply down to a point-of-sale solution that integrates into the rest of the retailer solution stack," Miller explains.Global use: One of LS Retail's specialties is creating the localization and fiscalizations that organizations need to operate across different countries. Every country manages aspects of business, like taxes, a little bit differently. Between LS Retail and its partners, they have done the work to make sure it operates in a way that companies conducting business in various countries can use the software in their stores around the world. Deploying in the Microsoft Cloud with Azure enables them to implement the software seamlessly.Partner network: Operating at a global scale also speaks to the power of LS Retail's business partner network. It has over 300 business partners globally who go through certification testing so they have a technical understanding of how to implement the software and support clients in their local communities.AI integration: "We really take in the whole idea of customer zero and being a frontier firm to heart," Miller says. Within LS Retail, there has been an emphasis on using Copilot and Copilot Studio not only from a development standpoint but also for automating the testing of code. Externally, LS Retail is part of Microsoft's program, "The Microsoft Red Carpet Club." They have been meeting to discuss ideas around agents and providing feedback to Microsoft about the future of products and code, as well as how it integrates with Dynamics products.Pharmacy agent: LS Retail recently announced a project at an event. One of the agents it has developed supports pharmacies in Europe. The company is working on co-innovation projects with pharmacy clients to develop an agent that manages tasks for them, like handling prescriptions and refills. LS Retail is looking at opportunities to expand this particular agent in Latin America as well. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I take you inside Palantir's wildly different approach to driving customer growth.Highlights00:14 — One of the companies causing a lot of disruption within the Cloud Wars Top 10 companies is Palantir, which recently reported its Q3 revenue up 63% to $1.12 billion, just growing incredibly fast and putting together a remarkable set of customers and customer references for what they've been able to do with Palantir. And I think this speaks to a very, very different approach Palantir is taking.01:42 — So I had a great chat with Palantir Architect Chad Wahlquist. Palantir has an unusual way of setting titles in the company. They often are untraditional. Chad does much more than being an architect. He's a great architect, but does much more than product strategy, marketing, and so on. We are linking here in the show notes to that full video with Chad.02:09 — We talked about a lot of things. Interesting that as Palantir went through this extraordinary growth, its salesforce shrank. It said that's because it uses its own software to do things. What it calls “quantified exceptionalism” — how do you break through in a quantifiable way to do things that others aren't able to do? — is something they want to prove inside, then project outwardly.03:19 — Chad said: "It's great that our number of customers is growing. That's not our goal. Our primary goal is to see growth within our customers in terms of their business outcomes, their capabilities, their quantifiable outcomes." And he talked a lot about their ambition. He believes that Palantir software gives enterprises the ability to do things beyond what they thought were possible.04:28 — Final big point from Chad Wahlquist is that point solutions allow companies to optimize locally, and he said that can be a nice thing; it leads to small returns or small positive outcomes. He said: "Our goal with Palantir and our Artificial Intelligence Platform (AIP) is to help our customers drive global optimization."Check out my full-length interview with Chad Wahlquist. Visit Cloud Wars for more.

In this special episode of Cloud Wars Live, Bob Evans speaks with Chad Wahlquist, Architect at Palantir, about the company's explosive Q3 growth and the accelerating adoption of its AI Platform (AIP). They explore how AIP serves as an operating system for the enterprise, enabling customers to achieve global optimization, faster ROI, and model flexibility. Wahlquist also talks about Palantir's open, interoperable architecture and its commitment to delivering value at speed, especially for customers in high-stakes, high-pressure environments.Operate Smarter, Not SlowerThe Big Themes:Speed to Value: Many companies still operate under the assumption that meaningful transformation requires multi‑year timelines (two to three years, sometimes more). Palantir is pushing the idea that you must deliver value in months, three to six months, rather than years. This shift is critical because when business markets move fast, and when competitive advantage erodes quickly, speed becomes a differentiator. If you wait for years, you may miss the window or be out‑paced.Interoperability and Ecosystem Integration: The platform isn't trying to lock you into a “box” you must keep your data in; it instead emphasizes plug‑in interoperability with systems you already have. Wahlquist mentions connectors, SDKs, APIs, and plug‑ins to partners like Snowflake, Databricks, SAP, NVIDIA. The concept: if you already have investment in some systems, don't throw them away; just connect them. This increases the speed to value and reduces friction.Ambition, Willingness to Operate in Crisis: Wahlquist points out they often engage with customers who are under pressure. These customers need value now, not two or three years out. Situations like supply chain disruption, plant outages, labor issues, etc., are real. This situational urgency forces companies to adopt architectures and partners that can deliver now. The takeaway: It's not enough to believe you'll transform in the future; transformation architecture must be built for today's fires.The Big Quote: “Our goal is really: how do we scale our customers and the outcomes they're delivering — not just the number of customers?"More from Chad and Palantir:Follow Chad on LinkedIn or get an overview of Palantir's Q3 in its letter to shareholders. Visit Cloud Wars for more.

In today's Cloud Wars Agent and Copilot Minute, I look at how Copilot's smarter search experience supports users, respects content creators, and strengthens the web.Highlights00:12 — Microsoft has announced that it's bringing the best of AI search to Copilot, along with a dedicated Copilot search experience. In practice, this means that responses from Copilot will include, as Microsoft describes it, more prominent clickable citations and the option to see aggregated sources. The aim is to align more closely with Microsoft's human-first approach.00:48 — A blog post written by the Copilot team reads as follows: "We've optimized Bing's powerful search capabilities and utilized Copilot's intelligence to deliver greater control and transparency to everyday interactions with your AI companion." Additionally, this feature will provide direct links to complex queries.01:42 —Microsoft says it's implemented these updates with publishers and content owners in mind to support what it describes as a healthy web ecosystem. Not only is Microsoft introducing greater transparency to Copilot search, but it's also adding additional familiar processes to ensure that both new and experienced users can more effortlessly use Copilot to access the information they need.  Visit Cloud Wars for more.

In this episode of the AI Agent & Copilot Podcast, John Siefert is joined by Stijn Geeroms, Vice President Business Solutions, Cegeka, for a conversation on Cegeka being named Microsoft's Partner of the Year for supply chain.Key TakeawaysAbout the company: Cegeka is a global IT company headquartered in Belgium. It has around 10,000 professionals across Europe and North America. Geeroms describes Cegeka as a "Microsoft-first partner," as it offers solutions for the various Microsoft solution areas. The company also specializes in a number of industries. "We're very proud to also be recognized by Microsoft on our journey," he says.Key efforts and vertical industries: Since the start, Cegeka has been focusing on manufacturing. More specifically, it has honed in on process manufacturing. When saying they "focus efforts" in a particular area, Geeroms clarifies that this refers to four layers: added capabilities, pre-configuration, understanding industries, and agents. Before the introduction of AI, Geeroms notes, "We might have said that ERP might break productivity, but it was mainly streamlining their processes and giving them insight." But now, it's bringing new opportunities for productivity with Microsoft solutions.Customer example: Cegeka recently went live with a large pharma customer. "We went live in almost nine months, which I think, for that industry, is very fast and a broad scope," Geeroms explains. It involves planning, warehousing, sales, procurement, and more. Because they focus on pre-configuration, they were able to accelerate the adoption and validation processes required for that industry. Now, Cegeka is working with that customer on implementing agents and automation to make the platform more efficient.Market demands: The rapid transformation that Cegeka was able to do with that customer demonstrates the pace of change as well as the pace of innovation that AI is bringing. "They demand from us a solution fitting to their requirements as fast as possible...Once they're on it, they're continuously thinking of improvement on optimization," he says. This is what the market is demanding. "It's no longer a one-shot; it's like a life method." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I take a look at how Oracle's bold multicloud partnerships — with Microsoft, AWS, and Google Cloud.Highlights00:15 — One of the ways in which Oracle has been distinguishing itself is not just with its new technology, but with interesting go-to-market approaches. Now, Ellison recently said that while Oracle's multicloud business, where its three competitors, Microsoft, AWS, and Google Cloud, all offer the Oracle Database to their customers, that revenue was up over 1,500%.01:11 — He said so far, almost all of that growth has been generated by the Microsoft partnership because it was the first to come on board. Ellison believes that as the AWS partnership and Google get up to speed — and they get all the infrastructure set up to support that — you'd think that's going to drive a new round of growth for the Oracle Database business.02:12 — Can the Oracle Database hit $20 billion in revenue in five years? Ellison seemed bullish on that. One reason is the new Oracle AI Database, purpose-built for the AI Revolution. Second is these multicloud partnerships. There's such a demand among customers who have wanted the Oracle Database but have felt trapped using Microsoft Azure, AWS, or Google Cloud.03:15 — The AI reasoning, which Ellison was calling it, also known as inferencing, is something a lot of companies are going to be doing when they take these new tools and say, “How do I suit this for my retail company or my clothing company or my trucking company?” That's where, Ellison said, everybody's going to want to do this. He sees massive demand for it.04:32 — In a full-length article that I have today on CloudWars.com, I offer four specific points on why this approach that Ellison led with Oracle — and that the others fully agreed to — is so important. It's a great trend moving forward in the direction of more capability, more choice, more power in the hands of customers here in the buyer-seller equation. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I delve into OpenAI's $38 billion partnership with AWS, giving Amazon a major role in powering and scaling OpenAI's AI workloads.Highlights0:03 — OpenAI and AWS have announced a multi‑year strategic partnership valued at $38 billion for AWS. This deal will enable AWS to provide the infrastructure necessary to support the operation and scaling of OpenAI's AI workloads. OpenAI is currently utilising computing resources through AWS, which include hundreds of thousands of NVIDIA GPUs and the capability to scale up to tens of millions of CPUs.01:02 — The infrastructure rollout for OpenAI includes architecture optimised for maximum AI processing efficiency and performance, with clusters designed to support a variety of workloads such as inference for ChatGPT and model training. This latest deal is yet another staggering example of the demand for AI services — a demand that companies like OpenAI must invest billions in to keep up with the pace.01:55 — OpenAI recently signed several significant deals with technology partners, including a remarkable $300 billion agreement with Oracle. While that figure might seem outrageous, it puts the $38 billion into a more relatable context. One thing is clear: wherever you stand in the AI revolution, whatever your role is — just make sure that you have one, because this unprecedented growth is touching every corner of the business world. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I dig into why Google Cloud's momentum in AI-centric deals is reshaping the entire cloud landscape.Highlights00:30 — A few major things became evident from Google Cloud's third-quarter results from late last month. One, if you look at the giant deals Google Cloud signed in the first three quarters of 2025, it inked more billion-dollar-plus deals than it did in all of 2023 and 2024 combined. The pace of these huge investments by businesses is accelerating.01:05 — Alphabet CEO Sundar Pichai expressed excitement that enterprise AI is now becoming a huge factor of these massive deals. In just three quarters, Google Cloud signed more billion-dollar deals than in the previous eight combined. Seventy percent of all Google Cloud customers are now purchasing the company's AI products and services. Another indicator of momentum is its backlog.02:25 — Pichai also said that Google Cloud now has 13 products with annualized revenue run rates exceeding $1 billion. He emphasized the company's diversification and scaling of its product line, many of which are tied to enterprise AI. Gemini Enterprise has already been adopted by over 700 customers and deployed across more than two million seats.03:36 —Over the last two years, Google Cloud has been the fastest-growing player in the Cloud Wars Top 10. I'll go into more detail in an article later this morning, but it's worth noting that Google Cloud's reign as the number one fastest-growing company is about to end. That's because Palantir, a new entrant into the Top 10, posted an eye-popping 63% revenue growth in Q3.04:15 — Still, if you set aside the outlier of Palantir, Google Cloud remains the fastest-growing among the rest. It's executing well, with lots of momentum. The backlog data underscores that this isn't just about past performance — it's a forward-looking indicator that their pipeline is incredibly strong. So, hats off to Google Cloud for doing a great job. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I call out AWS's slowdown in both innovation and momentum, as the rest of the hyperscalers redefine the future of cloud.Highlights00:15 — Now it's been interesting here as we watch the four hyperscalers recently, Microsoft, AWS, Google Cloud, and Oracle. We hear that cliche about a rising tide lifts all boats. And I would say that AWS is definitely the one of the four hyperscalers that is rising less slowly, less quickly, and to not as great a height.01:08 — AWS is the company that created the cloud infrastructure business, and for most of those 19 years, AWS deserved to be called the King of the Cloud. But a few years ago, Microsoft's cloud, Azure, became, you know, quite prominent. Google Cloud started to innovate wildly. Oracle has been on fire. AWS lost the role, the opportunity, the swagger of being the leader02:16 — It is now the follower. AWS is not the innovator, either in technology or in go-to-market ways, and these financial results prove that they certainly had a very nice Q3. You can't just bring metrics or comparative performance from other industries and apply it to the Cloud Wars. Those numbers that AWS put up were just not anywhere close to as good as those of its competitors.03:36 — So, in either of those cases, AWS is being dramatically outgrown by the other three hyperscalers. There's just no way around it, and in a detailed article that I'll have on cloudwars.com later today, I lay that out both for the quarterly numbers and the latest RPO and backlog figures.04:23 — And in the AI Revolution, these four companies are in large part helping the entire global economy to establish, "How am I going to move forward? What am I going to need to do?" The other three have all stolen the jump on AWS and become much more dynamic, and that's revealed in the customer demand, expressed as quarterly revenue and also going forward as RPO or backlog.05:28 — What we're seeing here is the fact that this, this notion of innovation, of, you know, relentless performance, relentless excellence, relentless progress. It can be brutal at times. And while AWS is a big, successful company, is going to be around for a long time, the numbers are showing it is no longer anywhere close to the leader. Visit Cloud Wars for more.

In this episode of Cloud Wars Live, Bob Evans speaks with T.K. Anand, Executive Vice President at Oracle, during Oracle AI World in Las Vegas. The discussion centers on Oracle's new AI Data Platform, a major initiative designed to help customers harness their own data to drive AI transformation. Anand outlines how Oracle's open, unified approach to managing enterprise data enables organizations to bring AI directly to their business processes, while also citing breakthrough developments in industry-specific applications.Reinventing with AIThe Big Themes:Data + AI = Business Reinvention: Enterprises cannot simply adopt AI as a bolt‑on; they must combine their private business data — workflows, applications, processes — with advanced models if they hope to reinvent themselves ahead of disruption. Anand notes that many AI/LLMs have been trained on public domain data and thus “know nothing about our customers' private data.” The AI Data Platform is designed to enable that union.Pre‑integrated with SaaS Applications: For customers of Oracle's large SaaS portfolio (e.g., Fusion, NetSuite, industry apps) the AI Data Platform offers tailored variants that are pre‑integrated with the application's data models and semantics. This means organizations get out‑of‑the-box predictive models, analytics, and agents aligned to their workflows, but still have the full platform underneath to extend or customize. This helps reduce time‑to‑value for companies using those applications.Full Stack Advantage: Oracle positions its differentiator as owning and integrating the full stack: cloud infrastructure (OCI including autonomous database), data and analytics platform, applications (SaaS) and now AI/agents. This end‑to‑end control enables closer integration between data assets, applications, and AI use cases. For example, having application workflow knowledge baked into the data platform allows faster mapping from business process to predictive agent.The Big Quote: “The AI Platform is all about helping our customers achieve AI transformation through the power of their own data."More from T.K. Anand and Oracle:Connect with T.K. Anand on LinkedIn or get an overview of Oracle AI Data Platform. Visit Cloud Wars for more.