Cloud Wars Live with Bob Evans

In this episode of the AI Agent & Copilot Podcast, John Siefert hosts Jeff Miller, Vice President, Americas, LS Retail, for a discussion on LS Retail's position in its industry, how it supports organizations across the globe, integrating AI, and upcoming projects.Key TakeawaysAbout the company: LS Retail has been a leader in its industry from an ISV perspective. The company has been in the ecosystem for about 30 years, focusing on software development in the retail market. There are over 110,000 retail locations using LS Retail in their stores. "We come to a market with what we call 'composable solution,' so I can build building blocks, depending on a retailer's need, that can do everything from run the entire enterprise of a retail business, simply down to a point-of-sale solution that integrates into the rest of the retailer solution stack," Miller explains.Global use: One of LS Retail's specialties is creating the localization and fiscalizations that organizations need to operate across different countries. Every country manages aspects of business, like taxes, a little bit differently. Between LS Retail and its partners, they have done the work to make sure it operates in a way that companies conducting business in various countries can use the software in their stores around the world. Deploying in the Microsoft Cloud with Azure enables them to implement the software seamlessly.Partner network: Operating at a global scale also speaks to the power of LS Retail's business partner network. It has over 300 business partners globally who go through certification testing so they have a technical understanding of how to implement the software and support clients in their local communities.AI integration: "We really take in the whole idea of customer zero and being a frontier firm to heart," Miller says. Within LS Retail, there has been an emphasis on using Copilot and Copilot Studio not only from a development standpoint but also for automating the testing of code. Externally, LS Retail is part of Microsoft's program, "The Microsoft Red Carpet Club." They have been meeting to discuss ideas around agents and providing feedback to Microsoft about the future of products and code, as well as how it integrates with Dynamics products.Pharmacy agent: LS Retail recently announced a project at an event. One of the agents it has developed supports pharmacies in Europe. The company is working on co-innovation projects with pharmacy clients to develop an agent that manages tasks for them, like handling prescriptions and refills. LS Retail is looking at opportunities to expand this particular agent in Latin America as well. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I take you inside Palantir's wildly different approach to driving customer growth.Highlights00:14 — One of the companies causing a lot of disruption within the Cloud Wars Top 10 companies is Palantir, which recently reported its Q3 revenue up 63% to $1.12 billion, just growing incredibly fast and putting together a remarkable set of customers and customer references for what they've been able to do with Palantir. And I think this speaks to a very, very different approach Palantir is taking.01:42 — So I had a great chat with Palantir Architect Chad Wahlquist. Palantir has an unusual way of setting titles in the company. They often are untraditional. Chad does much more than being an architect. He's a great architect, but does much more than product strategy, marketing, and so on. We are linking here in the show notes to that full video with Chad.02:09 — We talked about a lot of things. Interesting that as Palantir went through this extraordinary growth, its salesforce shrank. It said that's because it uses its own software to do things. What it calls “quantified exceptionalism” — how do you break through in a quantifiable way to do things that others aren't able to do? — is something they want to prove inside, then project outwardly.03:19 — Chad said: "It's great that our number of customers is growing. That's not our goal. Our primary goal is to see growth within our customers in terms of their business outcomes, their capabilities, their quantifiable outcomes." And he talked a lot about their ambition. He believes that Palantir software gives enterprises the ability to do things beyond what they thought were possible.04:28 — Final big point from Chad Wahlquist is that point solutions allow companies to optimize locally, and he said that can be a nice thing; it leads to small returns or small positive outcomes. He said: "Our goal with Palantir and our Artificial Intelligence Platform (AIP) is to help our customers drive global optimization."Check out my full-length interview with Chad Wahlquist. Visit Cloud Wars for more.

In this special episode of Cloud Wars Live, Bob Evans speaks with Chad Wahlquist, Architect at Palantir, about the company's explosive Q3 growth and the accelerating adoption of its AI Platform (AIP). They explore how AIP serves as an operating system for the enterprise, enabling customers to achieve global optimization, faster ROI, and model flexibility. Wahlquist also talks about Palantir's open, interoperable architecture and its commitment to delivering value at speed, especially for customers in high-stakes, high-pressure environments.Operate Smarter, Not SlowerThe Big Themes:Speed to Value: Many companies still operate under the assumption that meaningful transformation requires multi‑year timelines (two to three years, sometimes more). Palantir is pushing the idea that you must deliver value in months, three to six months, rather than years. This shift is critical because when business markets move fast, and when competitive advantage erodes quickly, speed becomes a differentiator. If you wait for years, you may miss the window or be out‑paced.Interoperability and Ecosystem Integration: The platform isn't trying to lock you into a “box” you must keep your data in; it instead emphasizes plug‑in interoperability with systems you already have. Wahlquist mentions connectors, SDKs, APIs, and plug‑ins to partners like Snowflake, Databricks, SAP, NVIDIA. The concept: if you already have investment in some systems, don't throw them away; just connect them. This increases the speed to value and reduces friction.Ambition, Willingness to Operate in Crisis: Wahlquist points out they often engage with customers who are under pressure. These customers need value now, not two or three years out. Situations like supply chain disruption, plant outages, labor issues, etc., are real. This situational urgency forces companies to adopt architectures and partners that can deliver now. The takeaway: It's not enough to believe you'll transform in the future; transformation architecture must be built for today's fires.The Big Quote: “Our goal is really: how do we scale our customers and the outcomes they're delivering — not just the number of customers?"More from Chad and Palantir:Follow Chad on LinkedIn or get an overview of Palantir's Q3 in its letter to shareholders. Visit Cloud Wars for more.

In today's Cloud Wars Agent and Copilot Minute, I look at how Copilot's smarter search experience supports users, respects content creators, and strengthens the web.Highlights00:12 — Microsoft has announced that it's bringing the best of AI search to Copilot, along with a dedicated Copilot search experience. In practice, this means that responses from Copilot will include, as Microsoft describes it, more prominent clickable citations and the option to see aggregated sources. The aim is to align more closely with Microsoft's human-first approach.00:48 — A blog post written by the Copilot team reads as follows: "We've optimized Bing's powerful search capabilities and utilized Copilot's intelligence to deliver greater control and transparency to everyday interactions with your AI companion." Additionally, this feature will provide direct links to complex queries.01:42 —Microsoft says it's implemented these updates with publishers and content owners in mind to support what it describes as a healthy web ecosystem. Not only is Microsoft introducing greater transparency to Copilot search, but it's also adding additional familiar processes to ensure that both new and experienced users can more effortlessly use Copilot to access the information they need.  Visit Cloud Wars for more.

In this episode of the AI Agent & Copilot Podcast, John Siefert is joined by Stijn Geeroms, Vice President Business Solutions, Cegeka, for a conversation on Cegeka being named Microsoft's Partner of the Year for supply chain.Key TakeawaysAbout the company: Cegeka is a global IT company headquartered in Belgium. It has around 10,000 professionals across Europe and North America. Geeroms describes Cegeka as a "Microsoft-first partner," as it offers solutions for the various Microsoft solution areas. The company also specializes in a number of industries. "We're very proud to also be recognized by Microsoft on our journey," he says.Key efforts and vertical industries: Since the start, Cegeka has been focusing on manufacturing. More specifically, it has honed in on process manufacturing. When saying they "focus efforts" in a particular area, Geeroms clarifies that this refers to four layers: added capabilities, pre-configuration, understanding industries, and agents. Before the introduction of AI, Geeroms notes, "We might have said that ERP might break productivity, but it was mainly streamlining their processes and giving them insight." But now, it's bringing new opportunities for productivity with Microsoft solutions.Customer example: Cegeka recently went live with a large pharma customer. "We went live in almost nine months, which I think, for that industry, is very fast and a broad scope," Geeroms explains. It involves planning, warehousing, sales, procurement, and more. Because they focus on pre-configuration, they were able to accelerate the adoption and validation processes required for that industry. Now, Cegeka is working with that customer on implementing agents and automation to make the platform more efficient.Market demands: The rapid transformation that Cegeka was able to do with that customer demonstrates the pace of change as well as the pace of innovation that AI is bringing. "They demand from us a solution fitting to their requirements as fast as possible...Once they're on it, they're continuously thinking of improvement on optimization," he says. This is what the market is demanding. "It's no longer a one-shot; it's like a life method." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I take a look at how Oracle's bold multicloud partnerships — with Microsoft, AWS, and Google Cloud.Highlights00:15 — One of the ways in which Oracle has been distinguishing itself is not just with its new technology, but with interesting go-to-market approaches. Now, Ellison recently said that while Oracle's multicloud business, where its three competitors, Microsoft, AWS, and Google Cloud, all offer the Oracle Database to their customers, that revenue was up over 1,500%.01:11 — He said so far, almost all of that growth has been generated by the Microsoft partnership because it was the first to come on board. Ellison believes that as the AWS partnership and Google get up to speed — and they get all the infrastructure set up to support that — you'd think that's going to drive a new round of growth for the Oracle Database business.02:12 — Can the Oracle Database hit $20 billion in revenue in five years? Ellison seemed bullish on that. One reason is the new Oracle AI Database, purpose-built for the AI Revolution. Second is these multicloud partnerships. There's such a demand among customers who have wanted the Oracle Database but have felt trapped using Microsoft Azure, AWS, or Google Cloud.03:15 — The AI reasoning, which Ellison was calling it, also known as inferencing, is something a lot of companies are going to be doing when they take these new tools and say, “How do I suit this for my retail company or my clothing company or my trucking company?” That's where, Ellison said, everybody's going to want to do this. He sees massive demand for it.04:32 — In a full-length article that I have today on CloudWars.com, I offer four specific points on why this approach that Ellison led with Oracle — and that the others fully agreed to — is so important. It's a great trend moving forward in the direction of more capability, more choice, more power in the hands of customers here in the buyer-seller equation. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I delve into OpenAI's $38 billion partnership with AWS, giving Amazon a major role in powering and scaling OpenAI's AI workloads.Highlights0:03 — OpenAI and AWS have announced a multi‑year strategic partnership valued at $38 billion for AWS. This deal will enable AWS to provide the infrastructure necessary to support the operation and scaling of OpenAI's AI workloads. OpenAI is currently utilising computing resources through AWS, which include hundreds of thousands of NVIDIA GPUs and the capability to scale up to tens of millions of CPUs.01:02 — The infrastructure rollout for OpenAI includes architecture optimised for maximum AI processing efficiency and performance, with clusters designed to support a variety of workloads such as inference for ChatGPT and model training. This latest deal is yet another staggering example of the demand for AI services — a demand that companies like OpenAI must invest billions in to keep up with the pace.01:55 — OpenAI recently signed several significant deals with technology partners, including a remarkable $300 billion agreement with Oracle. While that figure might seem outrageous, it puts the $38 billion into a more relatable context. One thing is clear: wherever you stand in the AI revolution, whatever your role is — just make sure that you have one, because this unprecedented growth is touching every corner of the business world. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I dig into why Google Cloud's momentum in AI-centric deals is reshaping the entire cloud landscape.Highlights00:30 — A few major things became evident from Google Cloud's third-quarter results from late last month. One, if you look at the giant deals Google Cloud signed in the first three quarters of 2025, it inked more billion-dollar-plus deals than it did in all of 2023 and 2024 combined. The pace of these huge investments by businesses is accelerating.01:05 — Alphabet CEO Sundar Pichai expressed excitement that enterprise AI is now becoming a huge factor of these massive deals. In just three quarters, Google Cloud signed more billion-dollar deals than in the previous eight combined. Seventy percent of all Google Cloud customers are now purchasing the company's AI products and services. Another indicator of momentum is its backlog.02:25 — Pichai also said that Google Cloud now has 13 products with annualized revenue run rates exceeding $1 billion. He emphasized the company's diversification and scaling of its product line, many of which are tied to enterprise AI. Gemini Enterprise has already been adopted by over 700 customers and deployed across more than two million seats.03:36 —Over the last two years, Google Cloud has been the fastest-growing player in the Cloud Wars Top 10. I'll go into more detail in an article later this morning, but it's worth noting that Google Cloud's reign as the number one fastest-growing company is about to end. That's because Palantir, a new entrant into the Top 10, posted an eye-popping 63% revenue growth in Q3.04:15 — Still, if you set aside the outlier of Palantir, Google Cloud remains the fastest-growing among the rest. It's executing well, with lots of momentum. The backlog data underscores that this isn't just about past performance — it's a forward-looking indicator that their pipeline is incredibly strong. So, hats off to Google Cloud for doing a great job. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I call out AWS's slowdown in both innovation and momentum, as the rest of the hyperscalers redefine the future of cloud.Highlights00:15 — Now it's been interesting here as we watch the four hyperscalers recently, Microsoft, AWS, Google Cloud, and Oracle. We hear that cliche about a rising tide lifts all boats. And I would say that AWS is definitely the one of the four hyperscalers that is rising less slowly, less quickly, and to not as great a height.01:08 — AWS is the company that created the cloud infrastructure business, and for most of those 19 years, AWS deserved to be called the King of the Cloud. But a few years ago, Microsoft's cloud, Azure, became, you know, quite prominent. Google Cloud started to innovate wildly. Oracle has been on fire. AWS lost the role, the opportunity, the swagger of being the leader02:16 — It is now the follower. AWS is not the innovator, either in technology or in go-to-market ways, and these financial results prove that they certainly had a very nice Q3. You can't just bring metrics or comparative performance from other industries and apply it to the Cloud Wars. Those numbers that AWS put up were just not anywhere close to as good as those of its competitors.03:36 — So, in either of those cases, AWS is being dramatically outgrown by the other three hyperscalers. There's just no way around it, and in a detailed article that I'll have on cloudwars.com later today, I lay that out both for the quarterly numbers and the latest RPO and backlog figures.04:23 — And in the AI Revolution, these four companies are in large part helping the entire global economy to establish, "How am I going to move forward? What am I going to need to do?" The other three have all stolen the jump on AWS and become much more dynamic, and that's revealed in the customer demand, expressed as quarterly revenue and also going forward as RPO or backlog.05:28 — What we're seeing here is the fact that this, this notion of innovation, of, you know, relentless performance, relentless excellence, relentless progress. It can be brutal at times. And while AWS is a big, successful company, is going to be around for a long time, the numbers are showing it is no longer anywhere close to the leader. Visit Cloud Wars for more.

In this episode of Cloud Wars Live, Bob Evans speaks with T.K. Anand, Executive Vice President at Oracle, during Oracle AI World in Las Vegas. The discussion centers on Oracle's new AI Data Platform, a major initiative designed to help customers harness their own data to drive AI transformation. Anand outlines how Oracle's open, unified approach to managing enterprise data enables organizations to bring AI directly to their business processes, while also citing breakthrough developments in industry-specific applications.Reinventing with AIThe Big Themes:Data + AI = Business Reinvention: Enterprises cannot simply adopt AI as a bolt‑on; they must combine their private business data — workflows, applications, processes — with advanced models if they hope to reinvent themselves ahead of disruption. Anand notes that many AI/LLMs have been trained on public domain data and thus “know nothing about our customers' private data.” The AI Data Platform is designed to enable that union.Pre‑integrated with SaaS Applications: For customers of Oracle's large SaaS portfolio (e.g., Fusion, NetSuite, industry apps) the AI Data Platform offers tailored variants that are pre‑integrated with the application's data models and semantics. This means organizations get out‑of‑the-box predictive models, analytics, and agents aligned to their workflows, but still have the full platform underneath to extend or customize. This helps reduce time‑to‑value for companies using those applications.Full Stack Advantage: Oracle positions its differentiator as owning and integrating the full stack: cloud infrastructure (OCI including autonomous database), data and analytics platform, applications (SaaS) and now AI/agents. This end‑to‑end control enables closer integration between data assets, applications, and AI use cases. For example, having application workflow knowledge baked into the data platform allows faster mapping from business process to predictive agent.The Big Quote: “The AI Platform is all about helping our customers achieve AI transformation through the power of their own data."More from T.K. Anand and Oracle:Connect with T.K. Anand on LinkedIn or get an overview of Oracle AI Data Platform. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explore Workday's latest move to deepen AI's role in enterprise operations.Highlights00:03 — Workday has announced its new Custom AI Model Library for the Workday Contract Intelligence Agent, powered by Evisort. The library includes over 120 pre-built AI models designed to identify critical clauses, risks, line items, and terms within contracts. The goal is to give users specialized models that speed up contract review, detect risks earlier, and reduce manual work.00:40 — The addition of the Custom AI Model Library expands the range of contract terms users can automatically analyze. Jerry Ting, Vice President and Head of Agentic AI and Evisort at Workday, said: “We aren't just adding features; we're giving our Contract Intelligence Agent new skills that help solve real business problems.”01:29 —What stands out about this announcement is how Workday is operationalizing AI within enterprise contract management: moving beyond standard automation toward domain-specific, customizable intelligence. This is a key differentiator, and one every company in the agentic AI space should aim for. Visit Cloud Wars for more.

Hasan Rizvi, EVP, Database Engineering, Oracle, talks to Bob Evans in this latest episode of Cloud Wars Live. They explore the launch of Oracle AI Database 26ai, the Autonomous AI Lakehouse, and breakthroughs in multi-cloud deployment. Rizvi also discusses vector search, agentic AI, and how Oracle is simplifying complex architectures for the AI era. It's a compelling look at how Oracle is reshaping enterprise data strategy for the age of AI.Oracle's Next-Gen Data StrategyThe Big Themes:AI Demands a Modern Data Foundation: As AI shifts operations from human scale to machine speed, enterprises must ask: “Is my data foundation ready?” Without intelligent data structures, comprehensive access, real‑time performance, and strong security, organizations will struggle to compete. The introduction of Oracle AI Database 26ai is positioned as that foundation. The urgency of this shift is clear: companies that delay risk being left behind.Agentic AI and Vectors Come to the Enterprise Database: Generative AI and autonomous agents require new data types and workflows. Oracle has built vector data types and vector indexes into the database so enterprises can perform similarity search, retrieval‑augmented generation (RAG) and agent workflows directly on their private data. Further, Oracle is enabling annotations (metadata) so LLMs can understand enterprise data schemas, improving accuracy. Finally, agentic workflows (AI that takes action) are supported within the database, reducing data movement, improving performance and strengthening security.Start‑Ups and Established Enterprises Both Benefit: The case study of Retraced (a fashion supply‑chain company) underscores how smaller, agile firms are using Oracle's autonomous AI database to innovate quickly: multi‑datatype support, agentic AI, automatic scaling, and reduced operational overhead. At the same time, Oracle's heritage in mission‑critical enterprise systems means large companies with massive workloads benefit from the same platform. The point: whether you're a start‑up or a Fortune 500, the difference will be how fast you move.The Big Quote: “We really believe that in in the age of AI, where you have to move much faster, you really don't have a choice but to start simplifying your environment. Otherwise, you're going to get left behind."More from Hasan Rizvi and Oracle:Connect with Hasan on LinkedIn and learn more about Oracle AI Database 26ai. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I spotlight Palantir's stunning 63% revenue surge and its defiant, rule-breaking vision for the AI Era.Highlights00:30 — Palantir, earlier this week, reported its Q3 numbers, and they were absolutely extraordinary. I thought the only thing that matched the blowout numbers that Palantir had was the perspective and philosophy revealed in the Q3 earnings call from CEO Alexander Karp. I want to talk about that in just a minute.01:23 —You hear talk around the industry, people saying, “Well, what is Palantir? Are they an apps company? Are they an analytics company? Are they a data company? Are they an AI company? Are they a database company? Are they, you know, this or that?” Palantir absolutely defies any easy positioning or being put in a particular box or category. It is all of those things.02:26 — Its revenue for Q3, ending September 30, was up 63% — almost $1.2 billion. It had projected growth for Q3 of about 51% and blew that number away. Within that, its U.S. commercial business is now by far the fastest-growing part of its company. Remarkable growth there of 121% in Q3 to almost $400 million. The U.S. government business was up 52% to $486 million.03:42 — Palantir signed new deals totaling $2.8 billion in contract value. That new business alone is an indication that this is not a blip. Some people talk about an AI bubble. Karp said, “The bubble exists only for companies that are not really trying to impart enduring value.” Of that $2.8 billion, there were 93 deals signed in the quarter for $5 million or more, and 51 deals for $10 million or more.04:14 — A big point that Karp made is that as the company gains more visibility, it's important that: “We are always at the toughest and most complex part of our customers' technology stacks, because with AI, that's the only way we can impart real value for those customers and unlock for them the ability to become truly transformed companies in the AI revolution.” He speaks like no other CEO I've been around. Visit Cloud Wars for more.

In today's Cloud Wars Live, Mahesh Thiagarajan, EVP, Oracle Cloud Infrastructure, speaks with Bob Evans about Oracle's bold strategy to lead in the AI infrastructure race. He details how Oracle is scaling zeta-level compute, launching a 1.5 gigawatt GPU campus, and engineering full-stack solutions that combine bare-metal hardware, custom networking, and advanced software. With OCI's rapid innovation and massive scale, Oracle is positioning itself as a serious challenger to cloud incumbents like AWS, Microsoft, and Google Cloud.Scaling AI at OracleThe Big Themes:Enterprise Data Continuity and Cloud Strategy: Enterprises rely on mission-critical data, such as databases, and migrating that data to the cloud remains a major strategic priority. The challenge isn't simply moving data: It's building a cloud platform that delivers real value to customers. As Thiagarajan and his team began developing Oracle Cloud Infrastructure to support these needs, they focused on core fundamentals: performance, cost efficiency, and security. This illustrates that for today's cloud providers, success isn't just about innovative features, but about engineering deep, resilient infrastructure.Customer‑First Execution: Thiagarajan repeatedly states there is no perfect playbook. The approach: wake up every day, talk to partners, figure out what customers need and execute. This mindset emphasises responsiveness and pragmatism. Given the rapid pace of change in cloud and AI, large providers cannot wait for general frameworks to emerge. They must iterate, partner, and build in real time.“Late” As An Advantage: Thiagarajan observes that arriving in cloud later gave Oracle the ability to learn from first movers' mistakes and benefit from newer hardware generations without legacy baggage. While first movers often carry large legacy systems, later entrants can design for new architectures (bare‑metal, custom networking) from the ground up. That doesn't guarantee success but presents an advantage if leveraged.The Big Quote: “You earn trust with [partners] by getting their products out to market fast into the hands of the customers, because that really translates to them, the end customer, being happy."More from Mahesh Thiagarajan and Oracle:Connect with Mahesh Thiagarajan on LinkedIn or take a look at his Oracle blog posts. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I take a look at Microsoft's newest Copilot feature that lets users type to Vision instead of relying solely on voice.Highlights00:10 — Microsoft has rolled out a new update for the Microsoft Copilot app on Windows for Windows Insiders. This update allows users to interact with Copilot Vision using text inputs, and Copilot will respond, in turn, with text outputs in the same chat window. Previously, interactions with Copilot Vision were only possible through voice commands.00:50 — Microsoft has been rolling out new Copilot features rapidly in recent months. Vision allows you to interact with the AI assistant, Copilot, to answer questions about what's displayed on your screen or captured by your mobile camera feed. There's been a significant push from Microsoft to make Copilot a voice-first AI tool.01:29 — Ultimately, this approach lowers the barrier to entry for users by removing the complexity associated with engaging with Copilot solely through text inputs. However, consumers will always desire choice, and this addition to Copilot's capabilities is a positive step for Microsoft. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I take a look at how Oracle and Google Cloud are surging past Microsoft and AWS in RPO and backlog growthHighlights00:13 — There's no question that 10, 12, 15 years ago, it was AWS and Microsoft that set the rules for cloud infrastructure. Google Cloud and Oracle, both of them, while much smaller in revenue than AWS and Microsoft, are growing much faster. My conclusion here is that Oracle and Google Cloud are roaring past Microsoft and AWS in RPO and backlog growth. Let me show you what I mean.01:14 — Oracle, Google Cloud, Microsoft, AWS. I've got two sets of growth rates here. This first one looks sequentially — Q3 RPO growth versus total Q2 revenue — and what the growth rate is. Oracle: $455 billion RPO. It grew sequentially from their last quarter to this quarter — its RPO went up 43%. Google Cloud: $155 billion. From last quarter's number to this quarter, its RPO growth rate was up 46%.02:17 — Microsoft: $392 billion, huge number, but its RPO grew just 6.5%. Looks weak compared to the others, but then there's AWS — $200 billion RPO for the quarter ended September 30. That's an RPO growth of only 2.5%. So, we have these two high-flyers in the hyper-growth category, mid-40s, and the two big traditional cloud infrastructure vendors growing in single digits.03:15 — RPO growth rates on an annual basis, year over year. Oracle's up 359%. Google Cloud: huge jump here, 82% growth in their backlog year over year. Microsoft: very nice, 51% year over year. But if you look at the most recent number, it's 6.5%. AWS — I can't give you an annual growth number because a year ago AWS was not releasing its backlog numbers. In Q2, it was $195 billion.04:03 — So, they went up $5 billion to $200 billion, and that's why they had that small growth number. Now we all know those lines about “there are three kinds of lies — lies, damned lies, and statistics.” So, somebody might think I'm spinning a tale and fibbing or lying about these numbers, but the numbers themselves do not lie, and what they're clearly showing is that Google Cloud and Oracle are doing new sorts of things.04:46 — They're appealing to the new needs, demands, and requirements customers have, and it's being reflected in the growth — not only their higher revenue growth rates, which reflect the past, but also their RPO or backlog growth rates, which reflect and look into the future. Visit Cloud Wars for more.

Juan Loaiza is the EVP of Database Technologies at Oracle. In today's special episode of Cloud Wars Live, Loaiza joins Bob Evans to discuss how AI is transforming the way businesses interact with data. He spotlights Oracle's new AI-native database, the importance of trust and security in enterprise AI, and why business users now play a bigger role in data strategy. It's a revealing look at how Oracle is shaping the future of intelligent data systems.The AI Data RevolutionThe Big Themes:Trust, Governance, and Privacy Must Be Built Into the AI‑Data Stack: One of the strongest points made by Loaiza is about the risk of AI in enterprises: hallucinations, mis‑use of data, privacy violations, regulatory consequences. When mission‑critical systems (hospitals, banks, telecoms) are involved, errors are unacceptable and can be illegal. Oracle's approach is to embed privacy and access controls down into the database engine: the system knows who the end user is, what they can see, and ensures AI cannot leak unauthorized data.Multi‑Cloud, On‑Premises, Hybrid — Customers Want Flexibility: Loaiza describes how Oracle is enabling customers to run their database and AI workloads wherever they need: on‑premises, in public clouds (AWS, Azure, Google Cloud), or via “cloud at your data center” options like Exadata Cloud@Customer. This speaks to regulatory, latency, data sovereignty and operational constraints. For enterprises, the takeaway is that deployment flexibility is essential. A one‑size‑fits‑all cloud model may not meet strategic needs.Business Users and Developers Now Have Voices in Database Strategy: Historically, databases were the domain of DBAs, IT operations, and infrastructure teams. Now business users and developers also have meaningful voices because of AI democratizing access. This shift means organizational structures, roles and processes must change. Data governance, training, tool‑selection and deployment pipelines need to reflect that the “consumer” of the database is broader.The Big Quote: “[AI] can translate English to this language of computers, the language of data, which is SQL. So, what that means is you don't have to learn this crazy language anymore. So pretty much anyone, business people, lay people, can now talk using their normal natural language to the database, and the database will understand what they're saying and give them answers, build applications to all these and this is something I honestly never thought I'd see in my entire life, and it's here today."More from Juan Loaiza and Oracle:Follow Juan on LinkedIn or learn more about Oracle's approach to security. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I look at the shift in enterprise preference from Microsoft to Google Cloud.Highlights00:15 — The three original hyperscalers all released numbers for Q3 last year. Each should be proud, but Google Cloud stood out in a significant way. Its Q3 revenue is up 34% to $15.2 billion. Its Q2 growth had been 32%, so, accelerating here. Mid-year, it said its CapEx would be $75 billion for all of 2025. A few months ago, it said, “Now we're going to have to make it $85 billion..."01:38 — Now it's saying it's going to be somewhere between $91 and $93 billion for this year. If you take the three hyperscalers in their Q3 performance here: $49.1 billion for Microsoft, up 26%, , terrific results. AWS, $33 billion; that was up 20%, so accelerating from Q2's 17.5% — very nice. And then Google Cloud, $15.2 billion, as I mentioned, up 34%.02:39 — AWS and Microsoft are much larger than Google Cloud. Regarding new business Microsoft added $2.4 billion, AWS $2.1 billion, and Google Cloud $1.6 billion. So how does that play out? Well, of the $6.1 billion in incremental new revenue, Q3 over Q2, Microsoft got 39.3%, AWS, 34.4%, and Google Cloud,26.2%. So, for Google Cloud, 15.6% overall, but 26.2% of the new business.03:47 — My point here is that some previous long-range contracts that these companies have been winning have positioned AWS and Microsoft as much larger than Google Cloud; they've earned that. But looking forward here, in the early days of the AI Revolution, Google Cloud is gaining a disproportionate share of new business based on its size relative to AWS and Microsoft.04:44 — But I think the interesting thing here is to say, of the new business and looking forward, who's winning this stuff — sort of right here, right now — forgetting the size disparities that have been up in the past. And Google Cloud, on that front, is looking very good. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I unpack how Microsoft is empowering business users with new Copilot agents that simplify app creation and workflow automation — no coding needed.Highlights00:11 — Microsoft has launched a series of new agents for Microsoft 365 Copilot customers in the Frontier Program: App Builder and Workflows, designed to accelerate the creation of AI-driven apps and workflows. These agents make it incredibly easy for general business users to utilize natural language in order to create apps, workflows, and even additional agents.00:46 — The Workflows agent allows users to automate tasks such as email, mail apps, and calendar management across Outlook, Teams, SharePoint, Planner, and other services like Approvals. Steps of the automation are displayed in real time and follow the same Copilot conversation, making it easy to add more or edit existing workflow steps.01:24 — In a blog post, Charles Lamanna, President of Business and Industry Copilot at Microsoft, outlined a use case for these new agents: "Imagine you're preparing for a product launch with a few multi-turn interactions. Create an app for a product launch process where teams can track launch milestones, assign tasks, and view campaign progress in a dashboard."01:37 — "Send a Teams update every Monday with upcoming launch deadlines and key tasks from Planner. Post reminders for approval deadlines in Teams channels. Build an agent that answers product launch questions like: “What's the next milestone?”, “How do I submit creative assets?”, or “When is the launch event?”, using SharePoint resources and Teams conversations."02:08 — Regarding Microsoft's strategy for Copilot: step one involved integrating Copilot everywhere to ensure easy access and increasing familiarity. Step two was the launch of Copilot Studio Lite, which allows any user to build agents easily. Now, step three is focusing on finding the off-the-shelf agents available to make complex tasks such as app development and workflow automation seamless. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I compared the diverging strategies of SAP and Oracle as the AI revolution reshapes enterprise tech.Highlights00:22 — SAP versus Oracle. It was interesting on SAP's recent Q3 earnings call: the financial analysts seemed to be really preoccupied with this notion — was SAP going to get into the hyperscale business? Or was the fact that Oracle is in the cloud infrastructure business something that SAP sees as a disadvantage? I think those are entirely the wrong questions.01:00 — SAP is never going to go in that direction. Where SAP's future is — and what CEO Christian Klein kept coming back to over and over, and I believe very persuasively — is it's all about the data, and AI, and agents, and the way that apps are evolving to pull all of that together. It's about the business data cloud. It's about certain partnerships.01:45 — It reported a 22% increase in cloud revenue, but in constant currency, that was 27%. Its current cloud backlog was up about 27%. So, strong numbers for them — much, much faster than Oracle's apps business is growing. But Oracle thinks it is going to be ahead on the AI front, and with the database, infrastructure, and its vertical market apps, it thinks it's going to have a real case to be made here.02:27 — But from SAP's side, Klein was asked about the hyperscale business. Really? His point was: no, no, no, this is not going to happen. Instead, we're going to double down — triple down — at SAP on the things that we do best and that our customers are looking for us to deliver.03:44 — A big point that Klein made about this — and why he's so confident about SAP's ability as he said, we are seeing more and more that the buying decisions are being made around business outcomes. That's the focus. Certainly, the CIO is involved, but the decisions are moving up into the C-suite and the boards of directors.05:08 — I think the competitive dynamics between SAP and Oracle are going to really intensify over the next two or three years because the opportunity here around the AI Revolution, with agents, AI data, and applications, is incredibly big and powerful. Visit Cloud Wars for more.

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, she shares powerful insights from leading organizations on how AI is being used not to replace employees, but to enhance experiences, streamline operations, and drive better business outcomes through purpose-driven, human-centered deployment strategies.Episode 56 | Human-Centered AI StrategiesThe Big Themes:Augments, Not Replaces Humans: AI should enhance the human experience, not eliminate it. Real-world examples, such as Marriott's use of AI to improve the check-in process, demonstrate that AI can remove operational friction and allow frontline staff to focus on hospitality and customer engagement. In the energy sector, utilities are embedding AI into safety systems to make work more accurate and proactive. These examples show that the most successful AI deployments begin by identifying pain points in human workflows.Cultural Readiness Is Crucial for AI Success: AI adoption is not just a technical project; it is a cultural transformation. Multiple examples made it clear that even the most advanced tools can fail without the right introduction. One university CHRO compared AI implementation to sneaking vegetables into meals. By avoiding technical jargon and focusing on small improvements, they saw stronger adoption. People often resist what they do not understand, especially when it feels like a threat. Leaders who frame AI as a tool for reducing stress, reclaiming time, and increasing impact are more likely to succeed.AI Should Start with Outcomes: Real AI value begins with the business goal, not the technology itself. Companies that succeed with AI are the ones that begin by identifying the result they want to achieve. Whether it's streamlining hotel check-ins, reducing safety risks in energy infrastructure, or accelerating clinical breakthroughs, effective strategies start with specific problems. These companies ask their teams where the friction lies, and then choose tools to fix those issues. This is a shift from a technology-first mindset to an outcome-first mindset.The Big Quote: “I hope you know business people will all start to get to the point of like, yes, the nature of work is going to change. But AI is not going to spell doom and gloom for every worker on Earth. It's going to give many, many, many of them an opportunity to do better things." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I unpack Microsoft AI's push for empathetic AI with new features designed to make Copilot more relatable and engaging.Highlights00:18 — Microsoft has launched the Mico 1 character — a visual presence that appears and interacts with users when they tap into Copilot's voice mode. Now, this cloud-like entity is optional and actively listens, reacts, and even changes color in response to the direction of the conversation. The aim is to give Copilot a friendly face and make interactions more natural.00:59 — Mustafa Suleyman, CEO of Microsoft AI, said the following: “When we started talking about this idea of an AI companion a few years ago, it seemed distant and uncertain. Now it's real. It's here. We can't wait for you to feel the difference.” In a press release, Microsoft stated that Copilot is designed to be empathetic and supportive rather than sycophantic.01:32 — Now, I can't ascertain whether Microsoft has truly delivered the AI companion of pop culture fame — think HAL 9000 without the murderous intent. However, personalization and natural interaction have become their mission in recent months, and Mico is certainly an important piece of the puzzle. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I dive into how ServiceNow is redefining enterprise automation with its new AI Experience platform.Highlights00:15 — ServiceNow has for a long time been intriguing in the way that it does not necessarily map to or compete directly against lots of the other major Cloud Wars Top 10 companies. ServiceNow has gone a different sort of route, everything they're doing from AI and workflows. The company has taken another big step with a service they introduced recently called the AI Experience.00:56 — I had a chance earlier this week to speak with ServiceNow's President, Chief Product Officer and Chief Operating Officer, Amit Zavery. Now, one of the big things that Zavery said is: "Look, just as customers got sort of over the hump of saying, okay, I've got to integrate all my applications and my databases and my systems now along comes AI."01:28 — A concern among customers has been there's going to be lots of new pieces, and the customer is going to be stuck in the middle again. Amit said that a key point here is it [AI Experience] ties together these different data types, voice, images, data, text, and everything from the people, the data and the workflows that are happening around the company.02:28 — Amit further said: "What we want to try to do here is this automation, happening with AI end-to-end, across company." So, it's not just the processes, but how the company works up and down, across the organization, and with customers and with suppliers. He said: "We're trying to ensure that customers can use AI to cut technical debt, rather than add to it."03:13 — Another big point about this was, there's lots of productivity, lots of innovation here again. He said: "Trust has never been more important." He said that the AI Experience, in tandem with the AI Control Tower from ServiceNow, is going to give customers the ability to feel very comfortable that they understand they're on top of where these AI deployments are happening.04:28 — And he talks about how ServiceNow being very open in this platform. He said: "We're finding new ways to work with the other big tech companies to ensure that customers get what they want, and that we're not forcing customers to, again, get into that big game of integration. We want more innovation and less integration." Visit Cloud Wars for more.

Amit Zavery, President, Chief Product Officer, and Chief Operating Officer at ServiceNow, sits down to talk with Bob Evans in this special episode of Cloud Wars Live. They dive deep into how ServiceNow's AI Experience is transforming enterprise workflows through automation, governance, and personalization. Zavery outlines a bold vision for delivering real ROI and trusted AI at scale.Reimagining Workflow with AI Experience The Big Themes:ServiceNow's AI Experience Is About Unified, Actionable Intelligence: Amit Zavery describes ServiceNow's AI Experience as more than a conversational interface, it's an orchestrated, end-to-end workflow platform that integrates voice, text, image recognition, agents, and enterprise systems. It's designed to eliminate the “spare part world” of fragmented tools and disconnected apps. By delivering one multimodal, multilingual interface, ServiceNow enables users to not just find information, but actually complete tasks and workflows.AI Governance and Control Are Built In, Not Bolted On: The AI Control Tower is ServiceNow's answer to one of the biggest enterprise challenges: AI governance. With this feature, companies can discover, monitor, and manage all AI usage, not only from ServiceNow but across third-party systems, too. CIOs and CISOs gain the ability to track who is using what AI systems, what agents are doing, and what data is being accessed.Industry-Specific Use Cases Drive Real-World AI Value: Enterprise AI Zavery says must be contextual, curated, and tightly integrated with business processes. ServiceNow is collaborating with customers like AstraZeneca (pharma), BT (telecom), and Rossmann (retail) to deploy agentic AI that delivers real value in vertical-specific environments. These aren't generic AI chatbots; they're intelligent agents embedded in workflows that help store managers order inventory, researchers manage supply chains, and employees navigate complex rules.The Big Quote: “I call it the spare part world we are in right now, and it's a very difficult thing for a lot of the leaders to really keep up with it. One to know, what are you using? How are you using it? What is the ROI on it? What are the costs associated with that?” Visit Cloud Wars for more.

In today's Cloud Wars Minute, I show how SAP's seamless data strategy is driving real business value in the age of AI. Highlights00:14 — SAP reported a very nice third quarter last week. Some highlights from SAP Q3, and then I'll do the comparisons with its competitors. So, the cloud revenue overall is up 22% to $6.14 billion. Ad their current cloud backlog, which is pretty close to RPO (Remaining Performance Obligation), the term some companies use, was up 23% to $18.1 billion.01:24 — SAP is at the top, up 22% to $6.14 billion. Second place, Workday: 14% to $2.17 billion. Then Oracle, up 11% for its SaaS products to $3.8 billion. And Salesforce: most recent quarter revenue is up 10% to $10.24 billion. SAP's growth is more than twice as high than what Oracle and Salesforce did, and it's about 60% higher than the growth rate for Workday.02:10 — There's a lot to think about here. What's making this happen? I think a few things are going on. One is, certainly there's a tendency for longtime SAP on-premise customers to slide along and go with SAP.03:06 — The other thing I think SAP has done well is evolving their applications. First, it was the Cloud ERP Suite, now the Business Suite. It's trying to make things simpler for its customers with a seamless experience, same interface, same data model. SAP, along with the others, has been doing a very good job of infusing agentic AI into their applications.04:03 — So, very nice quarter here from SAP for Q3. It continues to dramatically outpace what its competitors are doing. But there's a lot of back and forth, a lot of vying to close that gap on the part of competitors. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I unpack how Salesforce is reinventing IT support with its new Agentforce platform.Highlights00:11 — Salesforce has launched Agentforce IT Service. This product suite is described by the company as an agent-first, conversational-first IT support solution. Unlike lengthy back-and-forth interactions with service desk staff, the new system introduces a conversation-based resolution model that's available 24/7.01:15 — Muddu Sudhakar, SVP and GM, IT and HR Service at Salesforce, said, "The fragmented, legacy ITSM model is fundamentally broken. By building Agentforce IT Service natively on the Salesforce and Service Cloud platform, we are driving a conversation-first, agent-first revolution — with product and technology innovation that transforms IT and HR..."01:43 — Agentforce IT Services represents a significant breakthrough that's sure to save IT teams hundreds of hours with its unique agent-first, conversation-first approach. Support is instant and personalized. Salesforce has made a remarkable entrance into the ITSM space, making a powerful impact with its unified, agent-driven strategy. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I discuss the recent AWS outage, identifying five reasons that this outage will significantly impact the company's reputation.Highlights00:30 — AWS experienced a big outage this week, impacting multiple companies and services at a time when AWS, relative to its hyperscaler competitors, is in a decline. I think there are five core reasons that its reputation will suffer from this outage.01:15 — The magnitude of the outage will greatly impact the company's reputation. There is an enormous range of business customers directly affected by this, reaching millions of people across multiple industries.01:50 — There's never a "good" time for events like this to occur, but this outage happened at the beginning of the holiday season. In the minds of many business leaders, this season is where they get a large percentage of their annual revenue through online services. With this disaster, can AWS be fully trusted?02:30 — AWS is the slowest-growing hyperscaler. In a vacuum, it reached nearly $31 billion in revenue with a 17.5% growth rate in Q2. However, AWS is growing at a much slower rate compared to its hyperscaler competitors — Microsoft, Google Cloud, and Oracle.03:37 — AWS also has the slowest-growing RPO or backlog. AWS reported its backlog up to 25% to almost $200 billion. Again, in the world of the vacuum, that's terrific. But relative to the others, this wasn't very good at all.04:38 — This outage came at a time when the other hyperscalers are distinguishing themselves with powerful AI strategies and services. AWS has had some AI properties but not at the scale of Microsoft with Copilot and ChatGPT, Google Cloud with the launch of Gemini Enterprise, and Oracle with its Oracle Cloud Infrastructure (OCI). Visit Cloud Wars for more.

In today's Cloud Wars Minute, I look at why a new Harvard-Microsoft licensing deal could be a defining moment for generative AI in medicineHighlights00:11 — Harvard University's Graduate Medical School has entered into a licensing agreement with Microsoft, enabling the company to access consumer health data. Now, Microsoft plans to utilize this wealth of health data to enhance Copilot with health-related content, which many view as part of the company's strategy to reduce its reliance on OpenAI infrastructure.01:06 — Healthcare was one of the first use cases identified for AI, and although Microsoft already has healthcare-focused AI tools, this partnership could provide the most accurate healthcare AI tool for general use cases. This situation represents a widening gap in reliance on OpenAI's large language models. Microsoft is expanding its reach with models developed by other providers.01:53 — But this also poses a threat to any dominance that OpenAI might already have in the healthcare space. ChatGPT is reported to provide sometimes inaccurate responses. While things have undoubtedly improved since ChatGPT burst onto the scene, the reliance on imperfect data can create significant risks. Consequently, Copilot could easily rise to the top spot in this domain. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I talk about recent announcements from Salesforce's Dreamforce event as well as the company's move into new territories.Highlights00:15 — At Salesforce's Dreamforce, Marc Benioff described the event as the biggest one ever. Dreamforce highlighted product announcements, particularly around the Agentforce AI platform, and expanded partnerships.00:30 — One of the most intereseting pieces of this was the new reality of agentic AI with Agentforce and the rise of Salesforce Data Cloud giving the company the opportunity to move beyond the traditional boundaries of CRM into other industries, including supply chain. It's very clear that Salesforce is looking to expand its territory.01:21 — In his keynote, Marc Benioff talked about big customers, including Dell. The customer company had been facing major challenges and turned to Salesforce to overcome, modernize, and incorporate more automation and intelligence to make better decisions. So, Dell has been working with Salesforce Supply Chain which came through the acquistion of Regrello. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I share Larry Ellison's bold vision of the AI market as the biggest in history — and how Oracle plans to lead it.Highlights00:14 — Well, this is my final report here from Oracle AI World in Las Vegas. At the Financial Analyst Meeting yesterday, Oracle unveiled some truly extraordinary numbers. It said that by fiscal year 2030, its revenue is going to grow from $57 billion, about a 4x increase over that period. The strategy it has for that is "AI Everywhere."01:24 — Here are the Oracle Cloud Infrastructure (OCI) growth numbers: FY25 (just completed as of May 31): $10 billion. FY26: $15 billion. FY27: $34 billion. FY28: $77 billion. FY29: $129 billion. FY30: $166 billion. That growth, plus its applications business and its traditional business totals up to the $225 billion goal.03:39 — It's also got the database business. Powered by the AI revolution and demand for the AI database 26AI, it believes its database business could reach $20 billion by FY30. Larry Ellison even said it's possible that the multi-cloud portion could contribute almost that much during this time. It's a mix of technology, strategy, timing, hard work, and talent that's brought Oracle to this point.04:19 — Clay Magouyrk, one of the two new CEOs at Oracle, said Oracle now has 700 AI infrastructure customers and that it's growing extremely rapidly. “I believe the average deal size for those customers is $67 million,” he said. Visit Cloud Wars for more.

 AI opportunities: Despite the excitement around AI, Kaupp emphasizes the importance of understanding the technology before fully integrating it into workflows. He advocates for “literacy before agency" to understand the true impacts of what AI "can unlock."Transformation with AI: Kaupp describes the process of transforming a contract approval process using AI tools, highlighting the importance of identifying inefficiencies and becoming “client zero” for automation. He poses a question relating to assisting customers with AI adoption: “If I can't identify 'stupid' things that we're living with and transforming them, how am I going to get clients to do that?”Internal impacts: Microsoft's release of all Microsoft Learn content as an MCP server has led to an important internal transformation for ArcherPoint by Cherry Bekaert, enabling consultants and developers to use AI-powered search instead of traditional engines to quickly find relevant functionality and updates. This approach has also been applied to the organization's own codebase, allowing access to previous customer implementations.Big trends for Business Central: Across all Microsoft products, and in the case of Business Central, Kaupp shares that clients are excited about the potential of AI agents, but many are still experimenting without clear use cases. As a result, he notes, consultants often find themselves reversing client-built solutions to make them production-ready.ArcherPoint by Cherry Bekaert at Summit NA: Kaupp and the team from ArcherPoint by Cherry Bekaert will be at Community Summit NA 2025, and you can connect with the team at their Booth #1007. Kaupp will also co-lead a session on Wednesday, October 22, "Leading Through Change: Harnessing Communication and Resilience." He encourages attendees to stop by the booth and chat with him on all things AI. "I'm there to learn or to guide... to me, that is the benefit of the community. It's the benefit of why we're all there," he notes.Contributors: John Siefert, Greg KauppSearch keywords:  No transcript Can be scheduled for 9:00 AM ET on 10/17.  Visit Cloud Wars for more.

In today's Cloud Wars Minute, I dive into Oracle's bold AI-driven transformation and its stunning forecast to reach $225 billion in annual revenue by 2030, powered by explosive OCI and multi-cloud growth.Highlights00:12 — As we wrap things up here at Oracle AI world, we had the financial analyst meeting. Oracle's Principal Financial Officer Doug Kehring revealed that Oracle has raised its revenue projections again for the future, and says that they will hit the astonishing total of $225 billion in total revenue for fiscal year 30.00:52 — This was one of the most dynamic, interesting Oracle events I've ever been to. So when I talk about them being on fire, it's powered by their hyper growth OCI business. But it goes beyond that to what they're doing across the board and the AI Revolution really kicking in. It's why Larry Ellison pivoted the entire company to integrate AI in everything that they do.01:55 — The company's two new CEOs, Clay Magouyrk and Mike Sicilia, along with Larry Ellison, repeated throughout the event: "There's no limitation on us about demand. We have more demand by far than we can handle. We are supply-constrained. And they revealed a lot of plans about all the things Oracle is doing to be able to overcome that capacity constraint."02:21 — So, it is not just OpenAI. They talked about how the RPO, which when they released their numbers a few weeks ago, that is for the quarter ending August 31, their RPO was $455 billion in just the six or seven weeks since that quarter ended, that RPO is now over $500 billion. So again, it was not just the big deal with OpenAI.04:25 — We'll have more coming up next week. I'll go into more detail about this. But part of what was so interesting at this financial analyst meeting today, Larry Ellison talked said: "What about in the areas of like plant genomes?" Larry Ellison wove together the ideas of how this new Oracle Database along with the Oracle AI Data Platform is going to make that possible. Visit Cloud Wars for more.

O of elevaite365, leads a company at the forefront of AI-driven test automation for Microsoft Dynamics 365. With decades of hands-on experience in ERP implementations, he and his team built elevaite365 to solve the challenges of constant change, complexity, and testing inefficiencies in enterprise software. In this episode, Magnus joins John Siefert to define a new category, AI-powered test automation, and explore how it's transforming implementation success, business agility, and the future of cloud ERP systems.Reimagining ERP with AIThe Big Themes:AI Test Automation Is a New Software Category: AI test automation not just a better version of traditional testing, it's an entirely new approach. With frequent updates, integrations, and customizations, ERP systems outgrow static methods. Platforms like elevaite365 define a future where testing is adaptive, autonomous, and business-aligned. This shift changes how organizations approach quality assurance, transforming it from a back-end task into a front-line innovation enabler.AI Testing Drives Tangible Business Outcomes: The shift to AI-powered QA isn't just a technical improvement—it delivers real business value. Perri and Siefert explore outcomes like faster go-lives, lower project costs, reduced QA workload, and quicker time-to-value. These results matter to senior executives, who face mounting pressure to drive both innovation and efficiency. Elevaite365's platform supports these goals by automating repetitive tasks, reducing errors, and scaling effortlessly. What used to be a cost center (testing) is now a growth lever.AI Test Automation Builds Ecosystem-Wide Agility: AI testing isn't just about IT: It transforms the entire enterprise ecosystem. When testing improves, so does everything connected to it: systems integration, customer experience, compliance, internal workflows, and delivery speed. The agility gained through elevaite365 extends beyond QA teams. It empowers cross-functional teams to move faster and take more calculated risks.The Big Quote: “What truly sets elevaite365 apart isn't just that it's faster or more robust… it's that we eliminate the typical roadblocks—there are no limits on users, scripts, or environments." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I share insights from Chris Pope on how automation can boost morale, reduce costs, and accelerate delivery.Highlights00:02 — Today's episode is brought to you by AutomatePro, a ServiceNow partner. They want to talk about a new product they have that is helping to change the software development lifecycle. AutomatePro Chief Product Officer Chris Pope recently spoke with my colleague Kieron Allen, and I wanted to highlight some of the key parts of that.00:43 — They said they try to automate some of this drudgery and the mundane work. That's in areas like testing, documentation. It's not stuff that talented developers want to be doing — though it's a central part of the process. So when AutomatePro steps in and says, “Hey, we can take care of that for you,” it allows those highly skilled developers to move on to more meaningful work.01:18 — The benefits of what AutomatePro does in working with the ServiceNow platform: they accelerate the process, they boost employee morale — which is so important today — and especially this ability to lower cost. It was a key point that Chris made a number of times in the conversation with Kieron: AutomatePro helps to augment humans, not replace them.02:10 — So, he said, "We meet people where they're already working." He said that could be in a native state, through a portal, or through any other part of the process. Ultimately, what that allows is — he said, “Wherever the developers are working, we're there — where the developer already is and is already working.”03:06 — This reflects the powerful ecosystem that ServiceNow has been intent on building for the last several years. So we see these Cloud Wars Top 10 companies, like ServiceNow, have an enormous range of capability. But, as each frequently says, “We can't do everything,” and we're counting on partners like AutomatePro to step in and be able to add significant value.03:34 — One: it lowers costs. Two: it accelerates software development. Three: it improves morale. And it does so while augmenting what humans do — rather than replacing humans. Very interesting.Check out the full interview between Kieron Allen and Chris Pope. Visit Cloud Wars for more.

Kieron Allen speaks with Chris Pope, Chief Product Officer at AutomatePro, in an in-depth discussion that is part of a broader series of podcasts, articles, and reports on ServiceNow's evolving ecosystem. They explore how intelligent automation and agentic AI are reshaping DevOps and quality assurance. The conversation also highlights how AutomatePro's built-on approach enhances developer productivity, reduces risk, and ensures security, all within the ServiceNow environment.AutomatePro's AI EdgeThe Big ThemesAutomatePro's Core Mission: AutomatePro focuses on solving one of the most time-consuming parts of software delivery: testing and documentation. Pope explains that their goal isn't to replace humans but to augment their efforts through intelligent automation. By embedding deeply within the ServiceNow platform, AutomatePro allows developers and platform owners to automate repetitive tasks early in the development cycle, ensuring higher-quality releases and faster deployment.Human-AI Collaboration Wins: The myth of AI replacing people is outdated. Pope reframes the conversation: it's not about replacement, it's about enablement. The real winners will be those who know how to use AI effectively. Today's Copilots are context-aware, learning from human behavior and adapting to different personas — whether it's a developer, analyst, or HR owner. Prompt engineering is emerging as a vital skill, and the better the prompt, the better the AI-driven output.DevOps Innovation Without Compromise: AutomatePro and ServiceNow are reshaping DevOps by making speed and quality compatible. Historically, faster releases meant riskier ones. With AutomatePro's intelligent testing automation, that tradeoff no longer exists. Frequent, smaller releases — the “fixed forward” model — are now safer thanks to early automation, embedded security, and contextual AI. Pope argues that platform owners and developers are the new heroes in enterprise IT, and equipping them with Copilots, intelligent workflows, and instant feedback loops unlocks untapped value.The Big Quote: "You're not going to be replaced by AI per se, you're going to be replaced by someone that knows how to use AI effectively."More from ServiceNow and AutomatePro:Follow AutomatePro on LinkedIn or learn more about ServiceNow and intelligent automation. Visit Cloud Wars for more.

Key TakeawaysOverview: Fisher gives an overview of his role as Chief Information Officer at BouMatic, all within the context of the dairy equipment industry that's evolving toward larger, consolidated operations. BouMatic is the "third largest dairy equipment manufacturer in the world," and he gives context on the difference in marketplaces.AI: The rapid rollout of copilots and the pace of AI innovation have created a constant need to catch up on functionality, licensing, and deployment strategies, explains Fisher, prompting teams to shift from intended roadmaps to more flexible frameworks. As Fisher describes, “We're in a bit of a catch-up game all the time... not just with AI in general, but even in its deployment.”Addressing deployment challenges: Deploying AI has revealed long-standing data challenges, which Fisher compares to uncovering a “junk drawer” of neglected information. To address this, the BouMatic team uses sandbox environments for testing and follows a "five-pillar approach." Two of these pillars focus on user upskilling and cultural change, highlighting successful deployment through use cases, structured rollout plans, and ongoing support to ensure ROI.AI experimentation: When exploring AI, sandbox environments allow teams to experiment safely and securely, learn from both successes and failures, and prepare for production with a user-focused, iterative approach, notes Fisher.Contributors: John Siefert, Michael Fisher  Visit Cloud Wars for more.

In today's Cloud Wars Minute, I report live from Oracle AI World, where speed and innovation are front and center.Highlights00:13 — Here at Oracle AI World in Las Vegas, you can see there's lots going on. It's almost like the new tagline for Oracle — AI changes everything. Oracle is one of the very few companies — maybe the only one — that goes end-to-end: from cloud infrastructure, AI infrastructure, AI inferencing, databases, applications, industry-specific solutions, analytics, and more.01:00 — Some of the big ways it's doing this include: the new AI Database 26. There's the new AI data platform it's launched. In OCI, it's launched the ZetaScale Cluster 10 for AI. There are AI-powered features now embedded in its Fusion Applications. They introduced many new features for Agent Studio and also the Agent Marketplace.02:00 — There's much more going on at this show. I've been to a lot of Oracle events, and I think this one is by far the most ambitious, the most sweeping, and really, in a way, the most innovative in terms of product launches. Larry Ellison is strongly behind the notion that AI changes everything. That's even reflected in the name change. For several years, it was CloudWorld — now it's AI World.02:58 — The customers featured here say speed is an advantage. First-mover possibilities. They know they've got to move on these things. They can't wait, because companies that get an early jump on AI are going to have a huge advantage. Visit Cloud Wars for more.

In today's Cloud Wars Minute, sponsored by CLOUDVICE, I explore how Oracle's new CEOs, Mike Sicilia and Clay Magouyrk, are steering the company deeper into the AI revolutionHighlights00:00 — Today's episode is brought to you by CloudVice, winner of the 2025 Oracle North America Technology and Cloud AI Innovation Partner Award. “We're honored to receive the 2025 Oracle North America Technology & Cloud AI Innovation Partner Award, a recognition that underscores CLOUDVICE's unwavering commitment to advancing enterprise AI on Oracle Cloud,” said Jaison Correya, CEO of CLOUDVICE. “This achievement reflects the breakthrough projects and real-world transformations we've delivered with Oracle — and at Oracle AI World 2025, we took that vision even further by unveiling CORX, our next-generation platform where AI thinks, Cloud scales, Blockchain verifies, and Robotics acts. It represents the next leap in intelligent automation and the future of real-world autonomy."00:25 — So, we're beginning to hear the strategies Oracle's two new CEOs are taking. That's Mike Sicilia and Clay Magouyrk. It's clear they think that Oracle's supremacy in data and infrastructure is going to make them successful in AI — to the point that their main focus is: how do we drive great customer outcomes using AI services?01:20 — And Oracle's plan, which they've been talking about a little bit and will unveil this week in much more detail, is that while LLMs currently work with public internet data, they're going to make available — very securely, privately, and with all requisite compliance — enterprise data that also can be accessed by those LLMs.02:21 — Clay Magouyrk talked a bit about the work Oracle has done to reach the point where its infrastructure is seen as superior. Magouyrk said that inside Oracle, the idea came up — “What if we shrunk the cloud down to a very tiny size? Could we get better performance, and could we give more deployment options to customers?” — it turned out that was exactly the case.03:28 — This week at Oracle AI World, they're going to introduce a new cloud bundle that has three racks — from 40 to three. Also, the stunning multicloud agreements that Oracle has reached with other hyperscalers — Microsoft, Google Cloud, and AWS — mean that those three competitors of Oracle sell the Oracle Database to their customers through their own clouds.04:21 — Because for all the things Oracle has done in its first 48 or 49 years, the next five years, triggered by all these changes we've just described, are going to be very different. Sicilia said, “One of the things you can count on as we move forward into those next five years is that we are currently, at Oracle, taking a very different approach.” Visit Cloud Wars for more.

In this special Cloud Wars interview, Oracle Executive Vice President for Applications Development Steve Miranda joins Bob Evans to discuss how Oracle's transformation from CloudWorld to AI World signals a seismic leap in enterprise technology. Miranda shares how Oracle has delivered more than 600 agents, launched the Agent Studio and Marketplace, and unified AI capabilities across its Fusion Applications and industry verticals. The result: a powerful convergence of data, intelligence, and automation driving the next wave of business transformation.AI-driven EnterpriseThe Big Themes:Oracle's Next Seismic Shift: Oracle's renaming of CloudWorld to AI World isn't a branding exercise, it's a declaration. Just as “OpenWorld” and “CloudWorld” reflected past technology revolutions, “AI World” marks Oracle's belief that AI represents a shift of even greater magnitude. Miranda describes this era as one where automation and intelligence redefine enterprise operations. Oracle's applications division is now delivering hundreds of AI-driven agents and features at unprecedented speed.Agents Everywhere: In just two years, Oracle has gone from announcing 50 generative AI features to delivering over 600 agents across its Fusion and vertical applications. These agents automate tasks, surface insights, and optimize processes, often eliminating manual decision-making entirely. Oracle's rapid release cadence (quarterly updates backed by Oracle Cloud Infrastructure (OCI)) means customers constantly inherit new capabilities without disruption.OCI, the Engine: Oracle's leadership in hosting and training large language models within Oracle Cloud Infrastructure (OCI) gives its applications a built-in edge. Customers automatically benefit from the latest AI tools, performance improvements, and model upgrades without manual migration. OCI's second-generation architecture, featuring Exadata, cloud-native identity, and networking, delivers both reliability and continuous innovation.The Big Quote: “For many of our customers, it's great timing to have AI delivery, because they've gone live. They've gone through multiple phases. They're on the cloud. They're used to getting quarterly updates. Now, this is a big thing, but they're used to that people part of the transformation." Visit Cloud Wars for more.

Company background: "HSO is the second largest Microsoft partner in the globe," Holwagner reports. It focuses on industries including professional services, manufacturing, finance, and the public sector. HSO continues to grow not only with its traditional ERP services but also around cloud and AI services. "The mission here is really to improve our clients' business performance with the results of Microsoft solutions."AI's market impact: "It's definitely a transformation happening faster than anything I've seen before," Holwagner says. While there's already been significant advancements with AI, it's still only the beginning of what has yet to be built out and understood. He breaks down AI across four different roles:At the top level, boards and owners are pushing for areas of efficiency to stay competitive, reimagining the business model using AI.The next level is the CTO or an IT manager; they have efficiency demands, but they're also primarily thinking about how to contain information and data in a security model.The business leaders or department heads are being tasked to think about efficiency using AI but they're mostly busy keeping their engine going. They need tools that show them where to get ROI.The last level is HR, which might be considering where AI is filling in for various jobs.Perspectives for applying AI: HSO looks from a responsibility perspective in three different areas. First, it aims to educate customers on what's possible while also focusing on what's doable. Second is protection, which involves having control over your domain information. The third area is thinking about use cases for specific AI components.Organizational transformation: With the introduction of AI, there's a transformation happening across organizations in a variety of industries. AI has been thought of as a technical element when it needs to be included in functional conversation, especially for consulting businesses, Holwagner notes. Leaders and managers must understand the concepts of weaving in AI to give it value. AI transformation will likely lead to a "healthy reduction in certain areas" in the workforce, but "the transformation of what people are going to do in the organization is going to change." It will be more business logic transformation consulting and fewer hands-on the keyboard-related tasks, Holwagner shares.Summit NA: HSO will be attending Community Summit North America. You can connect with HSO at booth #209. The HSO team will be presenting several sessions throughout the event as well, including:The Latest D365 AI Agents and Features to Automate Your Supply Chain on Monday, October 20thDelivering a Scalable, Secure Data & AI Platform on Monday, October 20th3 Hidden Risks of AI in the Enterprise—and How to Manage Them Responsibly on Tuesday, October 21stSolving Customer Master Data Challenges for a 360° View in Dynamics 365 CE (CRM) and F/SCM (FO) on Wednesday, October 22nd Visit Cloud Wars for more.

In this episode of the Cloud Wars Minute, sponsored by CLOUDVICE, I review the moves of Larry Ellison and Oracle over the past few years in anticipation of what's to come at Oracle AI World 2025.Highlights00:15 — CLOUDVICE is the winner of the 2025 Oracle North America Technology & Cloud AI Innovation Partner Award. “We're honored to receive the 2025 Oracle North America Technology & Cloud AI Innovation Partner Award, a recognition that underscores CLOUDVICE's unwavering commitment to advancing enterprise AI on Oracle Cloud,” said Jaison Correya, CEO of CLOUDVICE. “This achievement reflects the breakthrough projects and real-world transformations we've delivered with Oracle — and at Oracle AI World 2025, we took that vision even further by unveiling CORX, our next-generation platform where AI thinks, Cloud scales, Blockchain verifies, and Robotics acts. It represents the next leap in intelligent automation and the future of real-world autonomy.” Learn more about CLOUDVICE at Oracle AI World 2025 here: CLOUDVICE to Showcase its AI Orchestration and Oracle Cloud Expertise at Oracle AI World 2025.00:26 — This week, at AI World, it will be interesting to see what Oracle and Larry Ellison cook up. The company has two new CEOs, Mike Sicilia and Clay Magouyrk, as Safra Catz has moved over to the role of Executive Vice Chairman. It has lots of new technology, go-to-market plans, partnerships, approaches, strengths, and capabilities.01:00 — Ellison is now in his 49th year of leading Oracle and 82nd year on Earth — and he has been remarkable. His rate of innovation and constructive disruption has only increased this year. And that's what leads me to think that this year, there could be something pretty interesting brewing.01:32 — Over the past couple of years, he has taken on hyperscalers and cloud infrastructure against three of the biggest, most powerful, wealthiest, and most influential companies: Microsoft, Google, and Amazon. And Oracle has been extremely successful at it. He also got these competitors to agree to sell the Oracle database on their clouds to their customers.02:53 — Ellison even wooed OpenAI into a massive, strategic partnership that includes a $300 billion deal to supply infrastructure and AI inference and training. I believe this is the largest business deal ever struck. There might be others, please let me know. But that's what I think is up at the top.03:50 — Reflecting on the arc of what Ellison has done over the last few years, shaking up Oracle and the industry, it makes one think about what he might do at AI World this year. I suggest expecting the unexpected, as he's not one to let things sit still with the rapidly advancing AI Revolution. Visit Cloud Wars for more.

Brad Haupt, Vice President of Supply Chain at Monument Health, joins Bob Evans at Workday Rising to discuss how the health system is modernizing operations through Workday's unified platform. He shares how consolidating 17 systems into Workday created a single source of truth for finance, HR, and supply chain data. By pairing data intelligence with a culture of innovation, Monument Health is transforming supply chain management from a behind-the-scenes function into a strategic driver of better healthcare experiences.AI and the New Healthcare Supply ChainThe Big Themes:Monument Health's Unique Challenges and Resilience: Located in remote western South Dakota, Monument Health faces the dual challenges of geographic isolation and sudden population surges during events like the Sturgis Motorcycle Rally. Haupt described how this environment demands both meticulous planning and quick adaptability. The annual influx of visitors, tripling the local population, acts as a stress test for supply chain agility. These experiences have honed the team's crisis management skills.Linking Supply Chain Excellence to Patient Outcomes: Perhaps the most profound shift at Monument Health is redefining supply chain success through the “value equation”: patient, physician, and caregiver experiences and outcomes divided by cost. Haupt rejects the traditional view of supply chain as purely cost-focused. Sometimes the higher-cost item delivers greater patient value, improving safety or recovery time. By connecting financial, supply, and clinical data, Workday allows leaders to quantify this relationship.AI and Automation Redefining Contract Management: Haupt discussed Workday's integration of Evisort for contract lifecycle management as a game changer. Currently, supply contracts can take eight to twenty-four hours of total work spread over weeks. With AI-assisted redlining and learning-based automation, the process could be reduced to seconds. The system will eventually learn from user edits, producing increasingly personalized and accurate suggestions. Haupt sees this as freeing supply chain professionals from time-consuming legal reviews to focus on high-value work.The Big Quote: “I think we're monitoring over 2,000 items that are back-ordered or shipping delays coming from overseas, or manufactured delays. So, we have to constantly communicate with the physician so they don't go into a procedure and think, I've got it all planned out in my brain, and then they say, 'Hand me a 12 French ...,' and they don't have one, and they've got to change their whole treatment plan. So, that communication is really key. Workday has helped us really automate some of that."More from Brad Haupt and Workday:Connect with Brad on LinkedIn or learn more about Workday and healthcare. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I look at how Google Cloud is helping businesses create their futures — not just optimize their past — through Gemini Enterprise.Highlights00:14 — Google Cloud really stepped out here with the launch of Gemini Enterprise, and I would like to share with you eight reasons why I feel that the launch of Gemini Enterprise now makes Google Cloud the number one player in the world for AI for business. So first, I think the end-to-end capabilities that are resident within the Gemini AI platform are essential for customers01:16 — It's a little hard to know where to start and really hard to figure out: How do I put together the right mix of piece solutions from lots of different vendors? Now, Gemini Enterprise here offers the full set of end-to-end capabilities Two: While Gemini Enterprise does offer all the pieces, it also gives customers complete choice to use third-party solutions.02:34 — Flexible pricing: There's Google Enterprise, which is $30 per user per month. And then there's Google Business, that's $21 per user per month. It's got massive data access, right? So the need to ensure that these tools have access to the right data in a secure and fully integrated fashion is key. It's got that. The whole notion of governance and security.03:37 — The ecosystem that's been built out, that's been a huge part of Google Cloud's success. And it ties in with the openness for customers, giving lots and lots of different choices here — of who, of what Gemini Enterprise works with. And then a little bit of a not-so-secret secret here: the Delta team within Google Cloud Consulting and Professional Services.04:24 — What the most successful tech companies today are doing is helping companies create their futures, not just perfect what they've done in the past. And this is a long-standing thought here that Kurian has made. I've talked about this a number of times, and it goes back to six years ago when he took over as CEO of Google Cloud. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I look at why Microsoft thinks avatars will boost AI voice adoption.Highlights00:11 — Microsoft has introduced an experimental Portraits feature in Copilot Labs in the U.S., the U.K., and Canada. The feature offers Copilot users a choice of 40 cartoon-esque human avatars. Microsoft AI CEO Mustafa Suleyman said "You can now talk to a Copilot portrait in real time . . ."01:02 — This feature not only adds a personal touch to conversations but also makes them more engaging and ultimately relatable. Now, this is an important step for Copilot as Microsoft continues to promote voice interactions. While using Copilot features through text prompts has become increasingly popular, voice control remains a secondary player in the market.01:33 — However, the opportunities for more widespread voice usage are immense for Microsoft. The more users ask quick and simple questions, the more the technology will be utilized, leading to increased adoption. And the fact that you can have these interactions through voice as opposed to text will definitely speed up this adoption process. Visit Cloud Wars for more.

Evan Goldberg, Founder and Executive Vice President at Oracle NetSuite, sits down with Bob Evans for a conversation about the company's next chapter: NetSuite Next. He describes how AI will make business management simpler and more intuitive, allowing users to automate tasks, ask natural-language questions, and customize their systems with ease. Goldberg shares his vision of NetSuite evolving from a cloud pioneer into an AI-first platform built to power the next generation of enterprise growth.Where ERP Thinks BackThe Big Themes:NetSuite Next as a Hands-On AI Partner: NetSuite Next isn't just layering AI on top of old systems, it's embedding intelligence directly into the platform. Instead of hunting through menus, users can say, “Analyze sales for the past six months,” and get an instant, interactive response. The idea is to move from manual navigation to guided collaboration. This shift redefines usability for ERP.Customization and Agentic Flexibility: NetSuite Next extends Oracle's agentic AI vision by letting businesses build custom AI agents that automate unique internal workflows. Goldberg highlights three pillars of NetSuite: the suite's breadth, its deep industry specialization, and its adaptability to each business's unique needs. The AI doesn't erase distinct business models; it amplifies them.Strength in Oracle's Ecosystem: As part of Oracle, NetSuite now sits atop one of the world's most advanced technology stacks. Goldberg credits Oracle Cloud Infrastructure (OCI), the unified data model, and the Redwood design system as key differentiators against rivals. He emphasizes collaboration with Oracle Fusion, OCI, and the database teams as a unique advantage.The Big Quote: “You don't have to dig through lots of menus and understand all of the analytics capabilities… it will be able to quickly bring up an analysis for you, and then you can converse in natural language to hone in on the things that you think are most important."More from Evan Goldberg:Connect with Evan on LinkedIn or learn more about Oracle NetSuite and AI. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explore how SAP is finally delivering on its intelligent enterprise vision through AI, data, and role-based agents.Highlights00:14 — I've spent the last couple of days at SAP Connect, and I think one of the key things that came out of was this: SAP can now legitimately be called a data company. But the key now is that it's fusing data (data it's gathered across its applications for half a century, some of the richest enterprise data stores in the world) with AI.01:28 — At the heart is its Business Data Cloud. Executive Board Member and Head of Products and Engineering, Muhammad Alam, said the Business Data Cloud is one of the fastest-growing products SAP has had, at least in recent years. He also noted that a huge percentage of SAP customers are already using the Data Cloud, pulling together applications, agents, and assistants.02:14 — SAP's not trying to engage in an “arms race” over who has more agents. Instead, it wants to make it incredibly easy for customers to use SAP's agents—or build their own. As the assistant gets to know a user's decision-making style, it will begin to take more initiative. SAP also made it clear that its a strong future for applications—but only if they're supercharged by agents.03:28 — We've heard a lot, both from SAP and other companies about the intelligent enterprise. But what SAP did at this Connect event was very specifically show that this isn't just deep tech. It's about business value—for finance, ERP, HR, procurement, supply chain, and more.04:17 — Many of SAP's acquisitions from 10–12 years ago are finally harmonized. That's why I believe the combined power of SAP's data, applications, and AI is significant—but at the heart of it is the Business Data Cloud. As we move deeper into the AI revolution, it's important to recognize SAP can now say: “Yes, we are a data company. And we are also an applications and AI company.” Visit Cloud Wars for more.

In today's Cloud Wars Minute, I discuss Microsoft's smart strategy to integrate agentic AI into everyday consumer platforms starting with gaming.Highlights00:12 — Microsoft is rolling out its Gaming Copilot to Windows PCs and Xbox on mobile, following a previous soft launch to Xbox Insiders. Gaming Copilot provides recommendations in-game help, and further insights.00:50 — Particularly interesting is the voice mode. This enables users to ask questions to Copilot using natural language. For example, a gamer might want to inquire about an in-game strategy or request a summary of what's happening on the screen — in real time. Once again, Microsoft is demonstrating its ability to normalize agentic AI by bringing Copilot to wider audiences.01:25 — As the world's largest consumer software provider, Microsoft is a household name. In my opinion, agentic AI is not yet as widely recognized. Introducing Copilot as a branded Gaming Copilot in the gaming space — and delivering it directly to mobile — is a smart strategy by Microsoft. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I reflect on Nadella's legacy and the parallels to other tech icons like Larry Ellison and Bill Gates.Highlights00:13 — Well, Microsoft seems to be setting out to ensure that it is creating the new rules for its own future. Its CEO, Satya Nadella, has picked a successor, and this is going to allow Nadella to focus the vast majority of his time on product development, product engineering, architecture, advanced technology, and more. So, big changes are coming at Microsoft.01:23 — Nadella has spent the last 12 years as CEO, during which time Microsoft has achieved just phenomenal results. It now has a market cap approaching $4 trillion, rivaling NVIDIA. Nadella has totally remade the company. It was a bit of a mess when he took over in 2014. Now, one blemish I would say on Nadella's record is the issue of security.02:35 — Nadella has named Judson Althoff, the head of sales for Microsoft for the last nine years, overseeing customers and partners, as CEO of the commercial business. His new role will involve almost every part of the organization, except product development and engineering. Marketing and operations report to Althoff. Operations report to Althoff.03:02 — What Nadella wants Althoff to do is use this new role to get all parts of the company working in concert — very smoothly and fluidly. They said Microsoft's customers are moving faster than ever before, and this is going to require Microsoft itself to move faster than it ever has.03:55 — Very few people could ever understand what it's like to be in that role at a company of that size and that influence and say “You know, it's time for a new adventure for me and a new way of operating for the company.” Bill Gates, in 2000, he said, “I just want to be Chairman, and I'll be Chief Software Architect.” Hats off to Satya Nadella. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explain how Palantir's unique model and alignment with AI trends earned it a spot in the Top 10.Highlights00:14 — Well, one company that has hammered its way into the Cloud Wars Top 10 is Palantir. With regret, I have to say farewell to Snowflake. So, I've noted here at the top a couple of numbers: 48% revenue growth for Palantir in its recent fiscal Q2. That pushed its revenue to just over $1 billion, which gives them a $4 billion annualized run rate.01:39 — But I think the reason that's so high is there's an alignment between the demands that businesses have right now—to get their data in order, get their processes in order, their workflows, put things together seamlessly, to be able to take full advantage of what they're doing with AI. That matches up with the unique software capabilities, architecture, and business model Palantir has.02:26 — Palantir takes those desired business outcomes and engineer backwards, using its very powerful but flexible software to determine the right approach. I've got a detailed interview with Chad Walquist, an executive at Palantir. Chad said is that they've got about 100 salespeople. He said, “You know, maybe, if we really do a rigorous count, maybe it's 150, but it's not more than that.”03:17 — Palantir defies the notion of being plugged into any of the old-fashioned and somewhat tired industry analyst boxes. I think more of the big software companies are moving in that direction — doing what customers want and need, rather than trying to fit into some narrowly defined boxes that industry analysts have cooked up.04:42 — Chad's title at Palantir is Architect. He's got an illustrious background as an enterprise architect, but I think, as you'll see in this video, he's also the person at Palantir who handles a lot of product marketing and marketing overall, a lot of their strategy, and so forth. It's a very different sort of company, and Chad does a fantastic job of describing what those differences are. Visit Cloud Wars for more.

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Tinder joins Bob Evans to break down what's next for Oracle and SAP, exploring AI-native applications, agent ecosystems, and data openness, while offering sharp, practical insights into how enterprises can extract real value from AI innovation.Episode 55 | Oracle, SAP, and the AI ShiftThe Big Themes:Oracle's Upcoming AI Agent Marketplace: One of Oracle's most anticipated announcements is the launch of an AI Agent Marketplace. This platform will act like an app store for AI-powered agents, opening new monetization paths for partners and developers. It will enable third-party vendors to sell industry-specific agents and tools, further enriching Oracle's AI ecosystem. This move reflects a broader strategy to position Oracle not just as a cloud provider but as a facilitator of innovation across its partner network.SAP's Bold Vision: SAP is preparing to reveal its most radical AI shift yet—positioning AI as the primary user interface across its suite. Powered by Joule, SAP's AI assistant, users will be able to interact with software through natural language instead of traditional menus or clicks. Tasks like requesting time off or checking budgets will be handled conversationally. This paradigm shift moves SAP from system-of-record software to intelligent systems-of-action.AI Recruitment Tools Rise: Both Oracle and SAP are doubling down on AI-enhanced recruitment tools. SAP's acquisition of SmartRecruiters and Oracle's industry bundles for talent management signal a strong push into AI-driven hiring. AI is being used to streamline candidate engagement, improve matching, and personalize outreach. While some fear AI may displace roles, enterprise vendors are positioning it as a tool to find the right people faster.The Big Quote: ““The hardest part of any of these transformations is the change management piece, and if AI can help make that change easier, faster and more comfortable for all the stakeholders—that's the name of the game." Visit Cloud Wars for more.

In today's Cloud Wars Minute, I look at what the launch of Microsoft Marketplace means for frontier firms and innovation at scale.Highlights00:09 — Microsoft has announced that it's combining the separate marketplaces for AI business tools into a single offering called Microsoft Marketplace. The aim is to deliver these solutions as an extension of Microsoft Cloud to support what Microsoft describes as "frontier firms" — firms that blend human ambition with AI-powered technology.00:37 — Microsoft Marketplace combines Azure Marketplace and Microsoft AppSource, enabling users to quickly and easily test, purchase, and deploy cloud solutions, AI applications, and crucially, agents. Now currently available in the U.S., the new marketplace is expected to launch for global audiences soon.01:01 — By combining the offerings from Azure Marketplace — which focuses on cloud-related infrastructure platforms and SaaS — with Microsoft AppSource — its marketplace for business applications, productivity tools, and applications built on the Microsoft technology stack — enterprises now have access to a comprehensive range of tools.01:24 — This is just the latest in a series of moves by Microsoft to simplify AI adoption and implementation for its enterprise users. Similar to its decision to make Copilot Studio a two-tier service, Microsoft isn't reinventing the wheel. Instead, it continues to provide services tailored to AI innovation while using familiar tools for users. Visit Cloud Wars for more.